Tech Problem Aggregator

TouchSmart 520-1047c

Q: TouchSmart 520-1047c

My hard drive is going bad (does not recognize hard drive on startup, did have a periodic clicking noise recently but that has gone away). 1. Is there a way to confirm if its the hard drive or controller2. Will the recovery USB load the OS? If so which one. I upgraded to Windows 10. Thanks for your help.

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Answer Match 54.18%

HP 520-1047c AIO needs a new power switch it sticks in the off position and you have to click it several times to get it to power up once it up it works like a dream so i know it's the switch I need the part number for the switch please. Also woud like to know if I can buy it from HP and the cost. Thank you. 

A:Power switch assembly for HP 520-1047c AIO

  Hi, 654240-001Button + LED, Cable+ODD eject/LED 490/450mm DG http://partsurfer.hp.com/Search.aspx?SearchText=QU052AA http://www.ebay.ie/itm/654240-001-HP-TouchSmart-520-Power-Button-LED-Eject-Assembly-with-Cable-Harne...

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Answer Match 54.18%

I tried to upgrade the machine to Windows 10 and it got stuck. Windows support said because HP for my computer does not have driver for Windows 10 and told me to talk to HP support. I cannot because my machine is not under warranty anymore. Can anyone help ?

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Answer Match 49.56%

Hello, I am Portuguese and I have a driver problem with my computer.
Computer Information (HP):

Model: Notebook PC HP TouchSmart tm2-2050e
Operating System: Windows 7 64bit (service pack 1)
Version bios: f.25
antivirus: avast free
Maintenance: ccleaner and Advanced SystemCare Pro
Update drivers: ma-config and SlimDrivers









The problem is as follows:

The hard drive was in trouble, so it was replaced.

Then I put the windows 7 again.

And there was no problem, until the driver (s) touch (touchsmart) does not work.







I've done:

I tested it with my finger and pen hit the computer screen.

I went to HP's download page all available drivers for my computer, did not work.

Update drivers with the program ma-config and SlimDrivers not resulted.









Link all the information from my computer:
Configura??o Resumo

Link information about my dxdiag (hosted on google docs / drive):
https://docs.google.com/file/d/0B1iZ...it?usp=sharing


Sorry about the spelling mistakes.

And please, help me.

Thank you.

A:Notebook HP touchsmart tm2-2050ep error driver touchsmart

Hi there .... I understand your touch screen is not working .... Is the touch-pad working though ? Is there any errors in the Device manager ? .... Which Drivers did you download from the HP web site ? .... Did you download Drivers from any where else ? ... Also where you able to get Windows activated ?

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Answer Match 34.86%

Hi, I have a touchsmart tm2, with windows 7 x64 and  i could use a external monitor, with no problems.when i upgrade to windows 10, the external monitor can´t be deteted.i upgrade the amd driver and the intel driver, but it don´t work.Can anyone give a help! Best regards 

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Answer Match 34.86%

My HP Touchsmart 600 desktop computer has a roughly 5 inch square dead spot on the upper left hand corner of the screen.  Is this a problem that can be easily repaired?  If so, can this be repaired locally? Thank you... Bruce A. Henderson

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Answer Match 34.86%

Hello I have a HP Pavilion TouchSmart Laptop.In the last week the touch screen has stopped working.I was just wondering if anyone was able to help me to get this running again as its really annoying without itThanks in advance

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My hp touchsmart 300 1025 is shutting down unexpectadly. I have had it for a little over a year (out of warranty) and it just started to shut down after a few minutes of use. Not sure if it is an overheating problem or a power supply issue? Anybody with same problem? Suggestions welcome!
 

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Answer Match 34.86%

Hello I have a HP Pavilion TouchSmart Laptop.In the last week the touch screen has stopped working.I was just wondering if anyone was able to help me to get this running again as its really annoying without itThanks in advance

A:touchsmart

Hello @S_tim, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are having an issue with the Touch Screen, and wanted to assist you! To start, can you provide me with the Product Number and Operating System of the notebook?  You can use the links below to help you with that information:HP Customer Support - ProductsWhich Windows operating system am I running? In the meantime, try performing a System Restore to set the notebook back to its previous working state.  If you are still having trouble, then try reviewing the following document, and let me know how it goes: HP Notebook PCs - Touch Screen Issues (Windows 8) Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

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Answer Match 34.86%

Hello, i have a HP TouchSmart computer that i need to reformat badly. I am wondering if reformatting it with any regular vista CD key will lose such features as the touchscreen, wireless mouse & keyboard, built in webcam.

The Original owner of the computer claims it came with its own Vista CD key that he lost.

A:HP TouchSmart

Hi Jack0000


If the HP restore partition is in good condition (not damaged or malware-ridden), you can perform a re-write of the factory-original hard-disk-image by tapping the F11 as your HP is first powered on, then following the prompts as shown (step-by-step, with screenshots) in the following instructions at the HP support website --- http://h10025.www1.hp.com/ewfrf/wc/d...=3752240#N1066

Note that you'd first want to move any data that you wish to save off to removable or external media before you run a return to factory original.

Once the factory-original image is restored, you'll have to visit Windows Update to get the Security Updates since the TouchSmart was shipped. You'll want to update the Security software as well (if you need a free alternative, I think "avast! antivirus" is a good choice).

Once the PC is updated and fully protected against malware, you can then create a recovery disk set onto DVDs following the instructions from this HP support webpage --- http://h10025.www1.hp.com/ewfrf/wc/d...name=c00882383

Having made your own Recovery DVD set allows you the freedom of running the recovery onto a new, blank drive - should you need or wish to upgrade to a new hard drive in the future.

You can, of course, also order Recovery DVDs directly from HP for most models. The price is considerably less than purchasing a Windows license retail. Much less.

Best of luck
. . . Gary

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Answer Match 34.86%

My question: Is the TouchSmart tm2 compatible with WIN 10 and what must be accomplished to achieve a successful install? First, a slignt rant.I was successfuly running WIN 10 on my TouchSmart tm2 when I updated a video driver and afterwards could only get a blank screen. Yes, my bad! I paid HP $99 for incident support and their only suggestion was to do a full system recovery & reinstall WIN 7 Pro. Really? You made me pay for that?  Since I didn't have the OS disks (it was OEM) I had to pay HP $25 for the media and $15 FOR SECOND DAY DELIVERY ONLY TO HAVE THE MEDIA ARRIVE ON DAY 3.  I can't reach anyone at HP to refund the delivery failure. Now support is stating that my computer isn't compatible with WIN 10. If I was successfully running WIN 10, why is it now un compatable?  

A:touchsmart tm2 and win 10

I have just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.

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Answer Match 34.86%

I am having trouble with the touch screen aspect of my computer. It works to scroll pages, and click icons, but the multi touch to zoom has stopped working. I have already turned off the touch screen and turned back on, and also have reset my comupter back to default. Help please!
 

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Answer Match 34.86%

Buongiorno, volevo sapere se c'č una varsione aggiornato TouchSmart suite per windows 10.Dopo l'aggiornamento da Windows 7 a Windows 10 icona non funziona pių.Grazie aspetto

A:HP TouchSmart

  hi this is a English support forum not Italian

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Answer Match 34.86%

Good morning, I wanted to know if there is a varsione updated TouchSmart suite for windows 10.After the upgrade from Windows 7 to Windows 10 icon no longer works.Thank look

A:HP TouchSmart

  HI there is no windows 10 driver for HP Touchsmart 600-1205it 

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Answer Match 34.44%

Machine is overheating. Dismantled and lots of dust etc cleaned out but small fan is not working and need a replacement.   Bar code number of existing fan is 1323 00230H2 oA F000 099L     06LH

A:where can I get the smaller fan for an HP Touchsmart 300 PC ...

Hi there @Superuserhp, Welcome back to the HP Support Forums! I understand that you are looking for a replacement fan for your computer.  I am happy to help with this. I would recommend that you check out the HP Parts Store. Be sure that your country is selected and then put in the product information. If the part is not currently in stock, there will likely be authorized sellers listed for the part as well. Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

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Answer Match 34.44%

Hello, so I have a hp touchsmart 600-1350a although theres no av cable or hdmi port i checked on the web and it said thathp touchsmart has a hdmi port, also I dont have any ambient light too?

A:PS4 to a HP Touchsmart 600 - 1350a

Hi @markdag, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel.I understand that you are looking for information on connecting your Touchsmart  All-in-One to a PS4. I am happy to give you a hand with this. The available connections on Touchsmart and All-in-Ones in general vary from model to model. Some have an HDMI port that can be used as an input, and others do not. Looking at the specifications of the model you gave: HP TouchSmart 600-1350a Desktop PC Product Specifications, it shows in one diagram that it could potentially have video inputs, but it is an option. If your system does not have those, then you would not be able to use the display on the All-in-One with your PS4.   I hope that helps clarify, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.   

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Answer Match 34.44%

I've got a TouchSmart 610-1280qd desktop. It was working fine until 1 week ago when my home had a power outage. Now, it won't even boot up. No power, nothing. Even the power brick light is out. I bought a replacement power brick and when I plug it in, the green led light on the new brick(the old is blue) immediately goes out and there's still no power. The power button effects no response, nor does any button on the keyboard have any effect. There's just no power to the entire computer. I've tried plugging both the old and new power bricks in and initially, the blue and green lights on each respectively go on, until I plug them into the desktop.  Then the lights go out and still no power and no response by pressing the power button or any button on the keyboard. I've also tried plugging in the old and new power bricks without the surge protector. The power bricks lights go on, but as soon as I plug them in, still no power. I've tried different outlets around my house and the power bricks lights go on, but as soon as I plug them into the desktop, no power. I've tried plugging he power bricks into the desktop first, then the outlets, and no power at all either in the desktop. There is no response at any stage where i've pressed the keyboards buttons. The desktop just doesn't have any power at all.   Anyone have a problem with this? I really hope it isn't what I think it is and the motherboard is out.      &nb... Read more

A:Touchsmart 610 no power

Hi there @MrJimCee1, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your computer is not starting properly and does not appear to be getting power. I am happy to help with this.  I recommend that you look at this document: HP PCs - Computer Does Not Start (Windows 7). For your purposes you are probably going to have to do Step 1 and then in Step 2, the first section "The computer does not turn on".  If after finishing Step 2 there is a change, and the computer is getting power let me know if there is still an issue I can help  you with, if it still does not receive power, then you should contact phone support. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

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Answer Match 34.44%

Windows media center live tv works. Touchsmart live tv product of Cyberlink, comes up with a blank black screen. Seems there should be some way to e.g. sync these two programs to Touchsmart works. Any ideas are appreciated.

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Answer Match 34.44%

Hi, I just recently got an Envy All-in-One Touchsmart; it is a super machine and so far, so good. The 10-point touch is really cool, but there are many instances when I would like to be able to use a pen in order to be more precise in my pointing or to "mark up" a document.  I know Microsoft Office has the "inking" feature because I use it on my Laptop with a "pen" while I am traveling and have found it invaluable -- and, by the way this laptop is both touch and pen enabled. I tried to enable "pen" by going to the Control Panel feature that is says says Pen and Touch, but when you do so, it is only for Touch.  How can I make it so that it both touch and pen enabled?  If that is all possible, what type of "pen" do I need? Thank you very much











Solved!
View Solution.

A:Enabling Pen on TouchSmart

Hi AIResnick, A stylus used on a capacitive touch screen basically just takes the place of your finger, so enabling touch on the computer will enable pen input as well. But it can't just be any pen or stylus, the material at the tip has to be something that will register as touch on the screen, and not scratch it. I read your other post and I understand you're looking for a finer-tipped stylus, rather than the ubiquitous blunt-ended, eraser-type stylus pens. That limits your options quite a bit, because I believe the larger surface area is part of what makes those pens work on capacitive screens. (Other types of touch screens can use other styles of stylus, including pointy-tipped ones in some cases.) I've heard good things about the Jot Pro from Adonit. I haven't tried it, so I can't speak from experience. The design seems clever--it looks like they attached a clear, flat disc to the tip of a metal pen, so you can see precisely where you're writing with the point of the pen, but the clear disc provides enough surface area for the touch to register, and prevents damage to your screen from the sharp pen point. I hope that helps.

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Answer Match 34.44%

New Computer, that I need to send in, but for piece of mind, I would like to know what's going on. They will repair back to original state, but I will have to reload all programs. Want to make sure that it is not a conflict. Windows 7 64 bit Ultimate.
Thanks in advance for all the help.

A:BSOD - HP TouchSmart 600

SNAFU, welcome to the forum. That is quite few dumps! I looked at your four most recent dumps. All have the same error code and are nearly identical.

I recommend that you uninstall Zone Alarm using this uninstall tool: http://download.zonealarm.com/bin/fr...cpes_clean.exe. ZA is a documented and well known cause of BSOD's on some Win 7 systems. Make sure Windows Firewall is turned on.






Quote:
Error code 7F, UNEXPECTED_KERNEL_MODE_TRAP.







Quote:
Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack



Code:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c1c000 PsLoadedModuleList = 0xfffff800`02e59e50
Debug session time: Thu Nov 4 16:19:58.484 2010 (GMT-5)
System Uptime: 0 days 21:58:02.827
Loading Kernel Symbols
...............................................................
................................................................
.............................................
Loading User Symbols
Loading unloaded module list
....
************************... Read more

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Answer Match 34.44%

My HP TouchSmart 610 All-in-one had a component failure and had to have a reinstall.How do I reinstall the TouchSmart software for webcam, video, photos, etc?

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Answer Match 34.44%

Upgraded to windows 10 and now unable to use convenient features I've had for years.  My touchpad is disabled, so can't just tap the pad to select what I want; my DigitalPersona fingerprint is disabled and in trying to enable it again, it appears to want to trick me to permanently delete my saved fingerprint.  How can I get these features back.  Thanks.

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Answer Match 34.44%

I bought a8GB [2x4GB] DDR3-1333 RAM Memory Upgrade Kit forto upgrade my HP Touchsmart 600-1050 All in one. However, it hadn't worked and showed only black screen after installed.The discription is4GB DDR3-1333 PC3-10600 Non-ECC Unbuffered 204 Pin 1.5V CL=9 Memory After then, I bought a different one of8GB Kit (4GBx2) DDR3 1600 MT/s (PC3 - 12800) CL11 SODIMM Notebook Memory Modules CT2KIT51264BF160B / CT2CP51264BF160B at amaozn.com It has the same problem.Are those not compitable with my computer? If so, please let me know a compitable memory set for upgrade.   

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Answer Match 34.44%

I have turned on the pc and found out that there is "cpu fan not detected" f1 - boot.I was advised bybthe owner to use vaccuum cleaner to clean the fan at the bottom. It works pne time but after a while comes the same problem again. How can i solve it without opening the product?

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Answer Match 34.44%

Hi, The LCD on my Touchsmart 11 has failed. It was flickering vertical lines for a while and has now died completely. The HDMI output still works. The laptop is out of warranty. How can I send this back to HP for repair and any idea of cost? Thanks, David

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I'm wanting to add a second screen to my Touchsmart 520 for work but i'm not sure if i can do this or how to do this.. please help.

A:Can i add a second screen to my HP Touchsmart 520

Depending on what the device is expected to do, something along this line might be what you desire.http://www.amazon.com/Plugable-Graphics-Multiple-Monitors-1920x1080/dp/B004AIJE9G/ref=sr_1_12?s=elec...

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Answer Match 34.44%

I have turned on the pc and found out that there is "cpu fan not detected" f1 - boot.I was advised bybthe owner to use vaccuum cleaner to clean the fan at the bottom. It works pne time but after a while comes the same problem again. How can i solve it without opening the product?

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Answer Match 34.44%

My HP touchsmart 520 pc is not booting up and I am looking for support.  Using a multi tester to test the power adapter the adapter reads 17.30v however when i plug the adapter to the computer the light above the power outlet flashes for a split second and disappears. When I unplug the adapter from the back of the computer and checks voltage it reads 0 v (zero volts) . I have to plug it out of the main source and back in so it reads 17.30v again. Once plugged into the computer it immediately drops to zero. I need help to know the source of my problem if it is the adapter or the computer.

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Answer Match 34.44%

I was unplugging my power cords and I happened to turn off the power to my HP Touchsmart. Later on when I turned it back on, my HP Touchsmart won't switch on. The lights on the big batter adapter thing is on. The light at the back of the computer indicating that power is reaching the computer is on. However, I just can't turn it on at all. The power button does not light up.I've tried the solutions posted on other threads but nothing has worked. I had just been using my computer the previous day. I suspect that me turning off the main power might have done something.Look forward to getting some solutions.

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Answer Match 34.44%

I am attempting to repair an HP Touchsmart 300-100.....system fires up....no screen but fans are going like crazy....replaced CPU.....no difference !.....HDD light doesnt light up but you can feel the HDD running if you touch it !.....Motherboard failure ?
 

A:HP Touchsmart 300-1000

Is it actually a 300-1015uk(VG254AA) or a 300-1025uk(VG255AA) HP TouchSmart model?

Screen Is Blank After Starting Computer

----------------------------------------------------------
 

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Answer Match 34.44%

I am experiencing with a laptop of series hp touchsmart tx2 !

The problem is that the whole view that i get on the screen is not getting loaded only half the screen is shown . I dont know what might be the error behind this ? And in case u think this might be due to i dropped my laptop or something it is definitely not . I have not dropped my laptop .

Can some please suggest to me what might be the problem ?
 

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Answer Match 34.44%

So I have a question...I am wanting to upgrade my 4GB of RAM to 8GB of RAM. I know type I need but I don't know if I need to buy another 4GB Module or if I need to buy the 8GB kit...Do the RAM Module need to be the same brand or can they be different brands and work.
 

A:Hp TouchSmart 320 Ram Upgrade

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Answer Match 34.44%

Hi
My mother bought one of these and the keyboard broke. So I'm using the touch pad.
Problem is the more peculiar buttons like Prnt Screen and Delete went missing.
They went missing for some unknown reason as I was typing.

Does anyone have any experience with this trainwreck of a computer?
 

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Answer Match 34.44%

I have a HP TouchSmart Computer. Since downloading updates from HP and Microsoft - my computer does not want to work - My Computer uses Vista.

It starts off fine, however as soon as I open a programme, task manager, anything - it stops says its 'not responding'. The only way out is to hold the power button in for approx. 5 secs.

I am not to up on computers, I have tried lots of things, i have had a couple of codes 0x490 and 0xc000000f - but I am not lost - I am using my old computer to put this message on here - whilst my HP TouchSmart sulks.

Any Help Please ~ Thank You in advance ~ Gail
 

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Answer Match 34.44%

Hi, I need to purchase a new motherboard for my TouchSmart 610.  I've opened up the computer and found that the motherboard installed in the computer is model number DA0ZN8MB6I0 (Part number 648511-001).  While trying to find a place to purchase this mother board, I see that is motherboard is fairly expensive.  While searhing I also found another motherboard, model number DA0ZN9MB6H0 (Part number 648512-001), which is also used in the TouchSmart 610.  Visually this motherboard looks the same at the orignal motherboard and is significanly cheaper.  The part numbers differ by only one digit (before the revisoin number, 001), which makes me think that the two motherboards are very similar. Does anyone know if these two motehrboard are compatiable/interchangeable?  Where can I get information on the difference between these two motherboards? My motherboard has a built in video cards, does anyone know if the second motehrboard does as well?  or will I need to purchase a seperate video card if I were to purchase that motherbaord? Thanks for the help.

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Answer Match 34.44%

I have an HP Envy20 AiO touchsmart pc and just installed win 10 and it has been working fine and I restarted it today and the power button lights and the fan goes but the screen remains black. I can use my mouse but not my keyboard and every few minutes it sleeps numerous times for seconds then comes back yet the screen stays dark.

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Answer Match 34.44%

I have a currently crippled HP touchsmart 300-1003. I replaced a dead hard drive with a new 1TB HDD. I have available to me 2 sets of touchsmart recovery disks, and Windows 7 Bootable USB drive (made with win7 tool). The official recovery CDs do absolutely nothing but tell me MBR IS MISSING PRESS CTRL ALT DEL TO RESTART. The bios lists my new HDD (can tell because size is now 1000GB). I cannot choose USB drive as first boot in bios or boot order (this pc has two different menus for the same function, idky). Is there a bootdisk I can use to fixmbr? Please be so kind to provide a guide to getting a touch computer running from the begininng. All the advice online seems to be for computers that will go to a recovery screen already. If I could do that I wouldn't need the disks, lol. I would like to install the touchsmart software but will settle for any windows at this point. Thanks in advance to anyone that is able to walk me through the process.1 Hour Later: To use MSWIN7 USB Tool, I had to ENABLE BOOT DIAGNOSTIC from BIOS, power on, let the black screen read Configured 01 usb drive, ctrlaltdel, f10 to bios again, disable boot diagnostic screen, save and continue f5, then hit ESC for tiny boot menu at the HP LOGO, pick USB 2.0 as first boot. The tool started windows as Repair (which I followed MSguide for bootsec and /fixmbr, no clue if that fixed mbr tho) and Install Windows 7. I picked install. More updates to come.

A:HP Touchsmart 300-1003

hi i would download a hdd utility from the maker of the harddrive ,burn it to cd ,usually instruction on ther sitr on how to do this ,to setup harddrive for first time use,it may just need to be formatted to create that mbr that seems to be missing .
burn it to cd ,usually instruction on ther sitr on how to do this ,,
a list of links to most makers can be found on bleepingcomputers i thought but i couldn't fine i ,i will post this site with links to most makers .good luck
http://www.tacktech.com/display.cfm?ttid=287

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Answer Match 34.44%

I upgraded from windows8 to windows10 and now all of my touchsmart software for tm2-2150 is gone.  Where do I go to download? 

A:hp touchsmart software is gone for my tm2-215

Hi, Only available for Windows 7. Please check to see they work or not:     http://support.hp.com/us-en/drivers/selfservice/HP-TouchSmart-tm2-Notebook-PC-series/4247583/model/4... Regards.

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Answer Match 34.44%

I have an hp touchsmart iq 506 and I wanna do a dual boot by adding xp to it. but I need some explanation please if you can help me

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Can I install XP on this workstation? It's now runnig on Vista.
I think that will get a problem with the drivers.....

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Answer Match 34.44%

I am new to the forum but a long time computer tech. I have been to the forum on various occasions for help on fixing different issues. I have to say this is a great community that helps alot of people including myself. I've ran into an issue that I believe is needing some of you guys expertise.
What I have is a touchsmart laptop from HP that the keyboard and the touchpad mouse quit working. I have searched all over the internet looking for answers and came across a few telling me to pull the battery and AC adapter to reset the computer. I've had no luck on this being a solution. I have read that booting the computer with the touchscreen facing out is what causes this issue.

So I've tried pulling the power and the battery then holding the power button in to drain any residual energy left on the CPU. And upon booting the computer keyboard will respond but only for the menu that states for starting Windows normally or in Safe mode. After letting the computer boot completely the keyboard and touchpad quits working altogether. This is booting it up in safe mode or in normal mode. The laptop is running Windows 7 Home Premium and I believe that this is my only issue. Any help or ideas on what else to troubleshoot will be greatly appreciated. Thanks in advance.
 

A:HP Touchsmart tx2-1377nr

bump
 

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Answer Match 34.44%

Hi all,

I have been getting BSOD sporadically on
HP touchsmart 600 all in one pc Home premium Windows 7 64bit.

I updated the driver but nothing happened. also uninstall all unnecessary programs but nothing yet.


Last dump info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80003090611
BCP3: FFFFF880009A9998
BCP4: FFFFF880009A91F0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\041715-20982-01.dmp
C:\Users\Admin\AppData\Local\Temp\WER-361111-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Your help is well appreciated.

Thanks

A:HP touchsmart 600 with BSOD

I wanted to add that, this might be happening when updates are getting installed or something like that.

5 more replies
Answer Match 34.44%

Hi

I have just bought one of these damaged. The screen is smashed, there is no HDD, RAM, Battery and Power Supply. It also has bad damage to one corner (been dropped from a huge height by the looks) thus damaging lid, palm rest and base. I know RAM and P/S are not a great cost issue but I'm not sure if it is worth buying a new screen and hdd for it. I paid ?42.00 for laptop as it was part of a job lot, and I see they retail at around ?500-?600. Should I fix it up to sell or keep, or just sell it as it is to see if I can make a slight profit?

A:Hp touchsmart tm2-1010ea

Forgot, obviously, not been able to check MOBO on it either yet, no spares to check it.

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Have trouble for weeks.

Details:

? OS - Windows 7 Ultimate x64
? What was original installed OS on system? = Vista
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? HP oem
? Age of system (hardware) 2009
? Age of OS installation - have you re-installed the OS? december 2011

? CPU = Mobile DualCore Intel Core 2 Duo T9900, 3066 MHz (11.5 x 267)
? Video Card = NVIDIA GeForce 9600M GS (512 MB)
? MotherBoard = Asus IMIMV-CF (Maureen) (2 Mini-PCIE, 2 SO-DIMM, Audio, Video, Gigabit LAN, IEEE-1394)
? Power Supply - brand & wattage = unknown

? System Manufacturer = HP
? Exact model number (if laptop, check label on bottom) = TouchSmart IQ830NL

A:HP TouchSmart BSOD

Hi -

I received your PM re: no dump files.

When are the BSODs occurring? (immediately after boot-up or ... minutes, hours later?)

Please see - NO KERNEL MEMORY DUMP FILES BEING PRODUCED UPON BSOD?

Can you read info from the blue screen? I'm looking for the STOP error and a driver name.

Regards. . .

jcgriff2

`

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moved house recently, hooked the computer back up in the new office and the wireless keyboard worked for about 2 minutes. I changed the batteries but to no avail. Went and bought brand new batteries and again no go but the wireless mouse is still working fine. I have tried the blue connect button on the back of the keyboard but still nothing. Any ideas or suggestions

A:HP touchsmart 520 keyboard

To help you troubleshoot the issue with wireless Keyboard, please find the link given below and follow the step-by-step instructions mentioned on it:http://support.hp.com/in-en/document/c00006821#AbT1 Hope this will help you.

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Hello

My HP Touchsmart has never worked properly, Tons of problem, crashing error message etc etc. Computer was sent to HP for repair but it came back whit the same problem. I have spent hours with HP tech support running scan and making recovery with no succes. Recently I have replaced the hard drive on HP tech support recommendation. it worked for awhile but now it dosen't even boot! I don't want to call HP anymore and I wander if somebody can help me or if I should just give up.

Thanks
 

A:Trouble with HP Touchsmart

Call HP and ask to talk to a manager, then explain what's happened and the number of times you called and that you've had to send it back and demand that they replace the computer with a new one. All-in-Ones are similar to laptops, the repairs are expensive and parts are hard to get, it's best to get the manufacturer to repair or replace it especially under the warranty.
 

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Hi all,

Does anyone here experience install Win XP Pro on HP touchsmart tx2(downgrade from Vista)? I need some advise. thank you.

A:Install XP on HP touchsmart tx2

I would advise you not to install XP on a touchsmart PC. The reasons are as follows.

1. Make sure all of the drivers are available on the HP Support website.
2. Since XP tablet edition is not available in retail, the touch screen won't work.
3. You will have ask HP to give you a OEM version of XP tablet edition (which I don't think they will provide).

If you just want to use it as a non-Touch screen PC. Go you may go ahead only after you have confirmed that the drivers are available.

Post back if you have any more questions.

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Hello, Our TouchSmart PC will no longer turn on. It was working yesterday but today will not turn on. The LED on the back of the computer where the power supply meets the PC is off. When you press the power button the LED light flickers green one time but remains off. The computer does not power up at all. I have tested the power supply with a laptop and it is working. I have also tried another identical powersupply on the PC but the same thing occurs. Thanks  

A:HP TouchSmart 520 All-In-One Won't Turn On

Hello @cb086, I have reviewed your post and as the adapter works on another device I believe you problem is on the motherboard. The issue appears to be a physical issue. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.I would like to thank you for posting on the HP Forums. Have a great day!

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I have been dealing with a broken home on my laptop for more than a year. I just searched these forums and found ~70 posts all with the same issue. This seems to be due to poor design that never should have made it past the quality assurance engineers, having a metal hinge screwed into non-reinforced plastic. I find it reprehensible that a premium laptop was made so poorly. I am told by local PC repair shops that it will cost me $400+ to get this fixed. That's 1/3 what I paid for the machine in the first place.I tried calling support and was directed to log onto the support site for assistance, from which I was directed to search the forums. I thought HP made better products than this, but hadn't wanted to put up the money to get one to find out. Then I bit the bullet and got rewarded with a busted hinge on a laptop that spends its days being used by my wife at home, bring opened and closed 2-3 times per day. And now it seems like I'm going to get the runaround to get this fixed, or just have to trash an otherwise great machine due to crappy hinges. I love this laptop as far as performance and hardware specs go but it is a pain to open and close to try and avoid breaking the other hinge and essentially removing the screen.Any guidance on what I can do to get an actual answer or a case submitted to get any useful help?

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Hello!  I have a TouchSmart 600--an all-in-one with several inputs except one for a second monitor. (On Windows 7). I purchased a VGA - HDMI (AV?) adapter hoping it might work.It did not.Asking for help, or a direction, please. I've searched through several different forum threads similar to mine, but the responses were several years old with no resolution besides perhaps I should have gotten a USB adapter. I've yet to find someone who successfully paired a second monitor. I did get to Display - clicked detect. Nothing was detected. Second monitor (19inch Acer) says no signal. Appreciative of any advice    

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ok guys i really need some help/guidance here.  There is so much infomation here that im sincerely overwhelmed... I will give you as much information as I have and hope SOMEONE can help! First, I hope i selected the correct board to write this in. As stated, I have a pavilion touchsmart23 all in one pc. I am NOT at ALL computer saavy so work with me here. I dont know if its 32 bit or not nor do I know if it is imperative to my issue. Here is my problem. My computer works fine 70% of the time. Suddenly the screen will go black and give me a disk boot error message. I cant remember word for word but this is what it saYS: "no boot disk has been detected or boot disk has failed". When this happenes, I have to disconnect the computer from the wall and reconnect and start over. This always fixes it so it leads me to believe it is some sort of glitch. I called HP and they told me to run a system quick and extensive check on the hard drive which i have done. Both passed and no errors reported. Another thing that will happen is that the screen will go dark, (typically after idling and when i return and move the mouse or type on keyboard, the screen never lights up again as its supposed to when it is no longer idling. It stays VERY dark and I can barely makeout the screen.  I am not sure why this is happening nor do I know what steps to take from here. I am hoping someone can suggest the next step for me or refer me to a thread that already covers thi... Read more

A:hp pavilion touchsmart 23 all in one

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In my quest to clean out a bunch of unused programs, I found that I have HP TouchSmart Recipe Box.

After researching about this, I decided it just might be something my wife could use; however, everything I have read about it says it is for HP TouchSmart computers.

My desk-top is HP but I don't think it is a TouchSmart.

My question is, must we have a TouchSmart computer to utilize the HP TouchSmart Recipe Box ?

Thanks.
 

A:HP TouchSmart Recipe Box ???

Try these Google searches:

HP Magic Canvas
HP TouchSmart Recipe Box

What exact model of HP do you have? I find it difficult to believe it isn't a touchsmart if it came with the software. It looks like the apps can be used with a keyboard in many cases, though. See review video in your other thread.
 

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Hello everybody. I would like my Hp touchsmart 300 desktop to be upgraded. i only have 2.7GHz as my processor. I would like it to have atleast 3.7 GHz. Do this pc have graphics card? I would like to buy one to place or replace if there is a graphics card. I will also make this pc 8 gb ram. Any  suggestions what parts i will buy 

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Is this pc compatible with win 10?Thansk  

A:HP TouchSmart 600 Windows 10

I have a HP TouchSmart 600 and based on my experience it's not compatible with Windows 10  not even with Windows 8.x and later.

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I recently baught a hp touchsmart 320-1010a running windows 7 home premium and then installed a new version of windows (windows 7 ultimate) and now the touch screen doesnt work and i have non of the hp touchsmart applications like, hp magic canvas and others. i installed all the drivers from the hp webbsite and it still doesnt work
can somebody please help??? im dying here !

A:My HP Touchsmart is broken please help!!! )';

Download Drivers from the HP Site, Download originals. Make sure you are downloading 64 Bit if you have a 64 Bit OS or x86 for 32 bit Windows.

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Good Evening, I have a HP Touchsmart TM2-I can supply the specs if you need them- and it has just started to crash at almost every click/action which I take. THis has only happened within the last couple of days and it has been instant, rather than over time. I did a System Restore but this didn't solve the issue. It may ahve been because I had to stop a disk check last week because my laptop battery died but I'm not sure if that would have such a big effect on the laptops performance.

Any help is greatly appreciated!

Thanks a lot
Dan

A:Hp Touchsmart TM2 crashing

That would have a huge effect not finishing a disk check. If you can boot in, Make sure you have your power adapter attached, Go to Start/Search and type CMD Right click the CMD.exe icon in the Search Results and Run As Administrator. In the Command Prompt type chkdsk /R and press enter. Now type a Y and reboot the computer. The Check Disk Utility will try and fix any problems.

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Hello I have a touchsmart 300 and it has no sound from the speakers or headphone jack. I have tried the troubleshoot thing and it dont recognize anything wrong with them. please help. ive tried updating the driver and it says it is updated. so lost. thanks.
 

A:Touchsmart 300 no sound

Did your pc have working sound when new?
Check the volume level, it's easy to turn it right down or mute it.
Check if the speakers are selected by going to the speaker icon in tray near the current time.
Right click on speaker icon, choose 'playback devices'.
A new box appears, with a speaker and it should have a green tick over it.
Right click on the icon and choose the option 'test', you should hear audio tones.
If you don't have a green tick, right click on icon and choose 'enable'.
 

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My hp touchSmart does not load there is s circle that goes around and around at the bottom of the screen stating it is loading windows but never does...

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I bout this iq500 second hand nearly a week ago, it already had installed windows 10( not sure what original was/is), ive reset back to factory settings and everytimes it goes to start back up... It does its loading thing then get to a blue screen that say's,Hello there!Lets get a few basic things out of the way.And then it has scroll down options well thing is the touchscreen wont let me click any option and the mouse and keyboard i have plugged in wont let me click options ... It was fine before i reset pc but it was a little slow hence reason for doing it... Ive been wrecking my brain and googling forums to try find out how to fix but i cant find info about my problem anywhere....Any help will be muchly appreciated!Many thanks

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I also have an HP laptop with a loose or broken left hinge.  Bought it through the HP website.  How do I get this fixed before it breaks the whole computer?  Thanks!

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K, this like recently happend but like every 10-30 minutes my computer would shutdown, never did this with windows 7 but windows 10 yea, before it shutsdown the screen would go black and the noise would still be there and the blue light on the side would still be on for like 3 seconds then shutsoff completley, please help

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I attempted to reconfigure the speakers and reinstall the audio driver and I still have zero volume coming from the computer. Any suggestions?

A:Sound issues for HP TouchSmart 520 PC

Hi Nksauer, Welcome to the HP Support Forums, I have you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I see that you are having some audio issues. Do you hear any sound when you plug in a set of headphones or external speakers? What operating system are you running? What is the product number for the TouchSmart as there are several models in the series? Thank you,

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hello.it's been 2 years since i use this pc and it works just well,but today,when i turned on the pc it can't boot. It just turned on,but the screen show nothing,and when i say nothing i mean really really just like it doesn't get turned on. i tried to push the DVD button and it is still working,the light on the power button also work,and everytime i tried to turned it on and off the sound of the pc turned on still can be heard. so its just like everything is ok but the computer isn't booting.ussually before this happened,it took only 3 seconds after i turned on the pc,to boot into the loading screen,but now it does nothing.one day before,i upgraded to windows 10. and it is still working,the next day it is also still working,then i shut it down. the next time i tried it(ijust about 15 minutes i turned it off ,it won't boot. ) i don't know if this is related,but in the internet people said that things like this happened because of the hardware and not the software.please help me,i really need this pc to get back to work thank you,and sorry for my bad english

A:HP Envy 23 touchsmart won't boot

@adrian_sts?
 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

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Greetings,    I have owned this laptop for over 2 years and have encountered many problems which have required me to open up my laptop and remove debree/dust from the interior. My last adventure included removing the fan and heatsink from the inside, but when I assembled the laptop back together it will not start up. When plugged in the white led light still shows next the the charger socket, but the power button will not light up after several tries. The fan does not start to spin either.   I have tried the hold the power for 1 minute idea, but it does not change anything.I have 3 possible conclusion that are very unlikly to me.1.  I worked on carpet and had static  electrickery! Doubt it.2. The harddrive is not working properly3. The memory is not working properlyAny fixes to these above? any other possible causes?  

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Hi, I'm having troubles turning my laptop on. I have a Hp Envy 15 Touchsmart. I've tried doing a reboot by taking the battery out and holding power for a minute and trying to reboot it but nothing happened. It was plugged in and fully charged when it turned off. The charging light is still on when it is plugged into the wall.A few weeks ago it randomly restarted and shut off when I was watching a movie on it but it rebooted no problem.My phone fell out of my hand 3 nights ago and landed just left of the track pad when it shut off and won't turn back on.

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Buongiorno, desideravo sapere se esiste una varsione aggiornata di TouchSmart suite per windows 10.Dopo l'aggiornamento da windows 7 a windows 10 l'icona non funziona pių.Grazie attendo

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I put my laptop away for 2 weeks on a shelf while I was on vacation, I came back and opened it up and there was a star crack like something had hit it on the right side in middle of the screen. The outside cover is smooth and undamaged and the inside surface is is well. The laptop itself is performing perfectly, but I don't know for how long. Is this an ongoing problem? I have always used printers, 3 in 1s, desktops from HP, and was well on my way to enjoying this product. Please give me any information as to the cause or frequency of occurrence and /or any recourse I may have

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Just bought a HP pavilion touchsmart 11.  And now I can't even get into it cause it has a log in password.  Can anyone help me out

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Hi, I recently lost my digitizer pen to my touchsmart tm2 notebook, I looked for an exact replacement to this pen but they seem to be out of stock. Are there other digitizer pens that work with my notebook you can recomend? I don't mind buying another brand or another type of pen from HP so as long as it works with my notebook. Plus I don't want to draw with my mouse ( Btw I am an illustrator)

A:Best Replacement digitizer pen for my TouchSmart Tm2

@jcarmona1978 
?Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).If you are unfamiliar with the Forum's private messaging please click here to learn more.Thank you,Omar

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Hi Recently had comupter wiped due to disk error.  Now powers up but goes no further.  Cannot get into BIOS or get any further. Just blank screen and fan/light is on Tried booting from USB and DVD to reinstall windows but no joy. All I really want to do is get running again with any O/S.  I have most of my data secured and expect to lose the rest

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I was trying to speed up a Touchsmart 600   Info below:
Model #: 600-1000t
Product #: AW023AV-ABA
[personal information removed]
Software Build #: 94NAv6PcA5
Service ID #: 011-610
PCBRAND: Pavilion
 
I search HP support and it says :   
Memory: DDR3 SO-DIMM (200-pin)
Tyoe: PC3-10600 (DDR3-1333 MHz)
 
Of course when I google "DDR3 SO-DIMM (200-Pin) PC3-10600 i get all types of hits for HP Touchsmarts,  when I remove the (200-pin) from the search criteria i get all types of 204-pin RAM Sticks. 
 
I would tend to beleive that HP's telephone support technicians in what sounds like india don't know and they're looking it up in their data-bases.  I believe the HP databases to be incorrect.  The best option is to remove a stick and see exactly what the label on the Memory Stick says, and then buy bigger sticks of the same RAM as in the computer.  I have 3 sticks to try,   DDR3 - 1066 MHz,  DDR3 - 1333MHz  & DDR3-1600MHz.  i think it's the

A:Touchsmart 320-1030: Is it 200 pin SO-DIMM or 204?!?!? Yet m...

Spoiler (Highlight to read)  I think I'm going to go with the 204-Pin.   I think the printed HP documentation is a typo and they really intended to type 204-pin.   I don't think it's my memory anyway because the usage rarely goes over 25% usage of physical memory.  i think the server i'm accessing is running slow... 

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So I want to upgrade my RAM on the 320-1030. The specs page says "Two 200-pin DDR3 SO-DIMM sockets".It also says "Supports DDR3 SO-DIMMs" and specifically "PC3 10600 (1333 MHz)" and "PC3 12800 (1600 MHz)". Yet more HP contradictions (lies?)1) The parts page lists the item pre-installed is 572293-D88, a 204-pin item. See here, here, here, here, and here.2) Using the automated systems for major RAM sellers all indicate 204-pin RAM will work on the 320-1030. Crucial.comNewegg.com What gives?!? 

A:Touchsmart 320-1030: Is it 200 pin SO-DIMM or 204?!?!? Yet m...

Hi: I do not believe there is any such thing as a 200 Pin DDR3 SODIMM, so HP's reference to that is incorrect. A DDR2 SODIMM memory module is 200 pin, and a DDR3 SODIMM is 204 pin. http://en.wikipedia.org/wiki/SO-DIMM Paul

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Anyone know 1) if I can and 2) how I can blow out the dust from inside my HP Touchsmart PC? I've always cleaned the dust out of my old computer but with this all-in-one PC I'm not sure if I can. Will it void a warranty? What are my options? Thanks!
 

A:Cleaning the inside of an HP Touchsmart PC

maybe this will help

http://h20000.www2.hp.com/bizsuppor...d=3751701&prodTypeId=12454&objectID=c01580483
 

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Where did my beats audio go?  I had to do a repair on my desktop and now beats is gone.

A:Where did my beats audio go on my Hp Touchsmart 520 pc

Dear Customer, Try this location on your PC : C:\SWSetup\Drivers\Audio\IDTsetup and try reinstalling. If that doesnt work try the following: Download the IDT Audio installer on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61792.exe When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete, turn off the notebook by holding down the Shift key as you click shut down to temporarily prevent a 'hybrid boot'.  Then unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' ... Read more

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TouchSmart button does not launch program  The "home" touch button on front of the HP TouchSmart does not launch the HPTouchSmart software anymore.I assume it must be a software problem. Has anyone a solution? Or does anyone know which processes are involved with the button

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Hi guys,

i would really appreciate it if somebody could lead me to a resource where i can
find XP drivers for the touchsmart IQ700 HP desktop.

what i tried so far...

1.googled (nothing,just HP's crappy driver detective that they want you to pay for)
2.HP (useless,only vista)
3.Tried multiple driver compilation disks (only VGA got installed)
i still need sound,lan etc...
4.Came to techguy!!!

please help...
 

A:XP drivers for HP touchsmart IQ700...

Email Hp and ask them for Xp support, you never know when ure lucky
 

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Hi all,

i have an HP touchsmart pc
running vista

every so often the machine makes small beeps (like an onboard speaker)
and the computer slows down and the mouse doesnt work...this lasts about 20 seconds
and the interval is round 20 to 25 minutes

any ideas where to look at troubleshooting this

thanks in advance
 

A:HP touchsmart pc intermitent problem

its a high pitch beeping sound...almost sounds like a modem
but its not...and the mouse moves slowly

please somebody
 

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I've tried everything I can find on the forums, but nothing will make the brightness adjustments work - can anyone help? The brightness slider does nothing - HP are rapidly driving me mad!

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When attempting to use PC I get the message Explorer.exe Application error unable to start correctly (0xc0000022) click OK to close the application.  Clicking OK results in a continually flickering ring. I cannot access the Internet in safe mode, so cannot carry out a System Restore. ScanNow resulted in 'no integrity violations' please help. J3nny

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I have several Touchsmart PC 520-1155 that all appear to be suffering from the same issue. In short they will no longer turn on. These computers were all purchased at the same time in late 2012, and now, one by one the stop turning on. I have read other forums where users are experiencing the same issue with this model. It is often suggested that troubleshooting the Power Block / AC Adapter wil help, (see link below) however in this case the steps provided were not relevant. I have tested the power block / AC adapter with computers that still continue to function and they work without questions, however the computers and the little green LED light will not turn on. I have spoken with HP phone support and because these failures occurred outside of the manufactures warranty period it will cost up to $300.00 per machine to identify and potentially fix the machine allow them to turn on. Has anyone identified the root cause of this issues? Can anyone provide steps to fix? Using and Testing the AC Power Adapterwww1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00363266

A:HP Touchsmart PC 520-1155 will not turn on

I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.

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Does anyone know if it is possible to download a copy of restoremgr.exe for and HP TouchSmart 600-1050? Mine was lost during an aborted attempt to load Windows 8 Pro. All my restore files are still on my hard drive in the Factory_Image partition except the executable restoremgr.exe.
 

A:HP TouchSmart 600-1050 Restore Mgr

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Answer Match 34.02%

Hi on my touchsmart 300-1020 when i use the touchsmart feature and i go to twitter or netflix apps they don't work it just says incorrect password or username but when i go on google chrome or something i can easily connect to twitter or netflix whats wrong?
 

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Hi there,    I have a HP Touchsmart 600-1120, It will power on and i think i can hear the cd drive or HDD.  But no fans. Then after about 20 sec i start to hear 2 long beeps. then they stop for like 3-5sec and then 2 more and this repeats over and over.  I can not find the beep code for this. Is this the Bios?, overheating? or ram? I love the PC and would to really have it back.

A:HP Touchsmart 600 BlackScreen and beeps

Hello UnrealDreams:        Welcome to HP's forum. Thank goodness it's not to serious not to much for parts as well. Ether it's your video card or Optical Drive is not being detected. Check out the two beeps codes are on this page.http://support.hp.com/us-en/document/c02222922 Let us know if you having any troubles with figuring out code, gettin parts or getting direction for replacing part . Ready to become a computet doctor? It is just time consuming removing our back pannels parts usually just snap in and plug wires what few they have. frrw.

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Answer Match 34.02%

HP model 300-1025 won't start up, but green light is on. I did unplud power cord and press start button for 2 min, then restart, nothing happen!!! My computer was out of warranty 3 month ago....Help help!!! ( I planning to buy a new power supply)  

A:touchsmart 300-1025 won't start up

Hello huandoan123,
 
Here is an HP troubleshooting article in regards to the issue you are experiencing. Try running through the steps to see if it helps poinpoint the issue.
http://support.hp.com/us-en/document/c01884928

3 more replies
Answer Match 34.02%

I'm having a heckuva time upgrading the RAM on this machine. For starters, I attempted a RAM upgrade several months to a year ago. I went to HP Customer Support product page to learn what kind of RAM I needed, and how much the maximum was. It doesn't appear the RAM info on the product page is correct, because I ordered what I thought was EXACTLY what I needed and when it arrived and I took the machine apart to install the RAM I discovered there was NO WAY what I bought was going to fit. The product page says the machine has PC3-10600 DDR3-1333 RAM installed. What I bought was PC3-10600 DDR3-1333mhz 240 pin DIMM desktop RAM. It appears the rub is desktop RAM vs. laptop RAM. HP's product page doesn't specify the Touchsmart 310 uses laptop RAM, or at least what I suspect is laptop RAM. The installed RAM is small (SODIMM?) where the RAM I bought to upgrade is large "stick" RAM. The RAM that is currently installed in the machine has a sticker on it that reads "1RX8 PC3-10600S-9-10-B1". I just need to know without a doubt what to buy to do the RAM upgrade, because the machines performance is poor, returning mailorder items are a hassle and I don't necessarily enjoy tearing apart my computer for essentially no reason. To add insult to injury, after I realized the mailorder RAM wasn't going to fit, I put the computer back together without writing down the specs of the installed RAM to attempt to resolve the dilemma, so I had to tear the machine apart today (and put it back together) ... Read more

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Answer Match 34.02%

K, this like recently happend but like every 10-30 minutes my computer would shutdown, never did this with windows 7 but windows 10 yea, before it shutsdown the screen would go black and the noise would still be there and the blue light on the side would still be on for like 3 seconds then shutsoff completley, please help

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I can't login to my laptop. I'm using the password that I thought I changed it to but I guess it's wrong. And now it won't let me login. I just want to login so I can change my password.

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Upgrading to Windows 10 causes my Touchsmart tm2 causes a blank screen. I can't get back to a point to try and recover. I plugged in a monitor but got no picture there either but after I unplugged I got a picture in safe mode but was unable to do anything.

A:Upgrading to Windows 10 causes my Touchsmart tm2 causes a bl...

I have had exactly the same issue.  I had to do a factory reset, then I tried upgrading again with a clean system. Exactly the same thing happened.

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My fan is working but it doesn't have the power that it used to. I tried cleaing it with air but that didn't help. I can't into the laptop to actually take the fan out and clean it like that either. There is nothing that pops up and tells me that it is not working, it just heats up a lot. How do I fix this?

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My 8-year old HP Touchsmart (a fantastic machine) is running extremely slow.
 
I can't say that it happened suddenly - more like slower and slower over time.
 
We upgraded to Windows 7 Professional several years ago and it has run fine for several years.
 
Right now it's on the verge of what can be considered usable - my spouse mainly uses it for reading email in the browser but it is painfully slow.
 
I have run Malwarebytes but couldn't see any serious security issues.
 
I'm hoping that you guys can guide us through at least a cursory review of possibly unneeded things that might be slowing the machine down.
 
I have a attached a basic snippet from the control panel System Info screen.
 
Thanks in advance for your help and time. 
 
We'll attempt to follow instructions carefully and will not attempt any other steps/remedies in the mean time.
 
If this is not the right forum, please direct me to a good place!

A:Slow Win 7 HP Touchsmart Core 2 Duo 2.0 GHz

Snapshot of CPU Usage

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Answer Match 34.02%

Hi there... I have been having this issue for quite some time now, where my Touchsmart just turns off at random times.  I have tried to find some advice online for ideas to resolve it - have bought a new power supply yesterday, which didn't solve the issue.  The next step in my view would be to take it apart and replace the fan(s) in case it's overheating.  On first boot, the computer will stay on for about 30 mins, then shut off.  On trying to boot back up, sometimes it won't even get to Windows screen before shutting off - hence my feeling it's an overheating problem.  Would someone have a service manual on this model?  And would anyone know how many fan's there are in this model? Thanks!Cam

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