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Inspiron 15(7559) Completely Freezes, can't turn off

Q: Inspiron 15(7559) Completely Freezes, can't turn off

Hi,

I bought a Inspiron 15 7000 Series (7559) less than a month ago. Today, when I was playing an online game, the keyboard suddenly stopped responding while game is still otherwise running perfectly with mouse still responding. After about 30 seconds, the laptop freezes, with sound still playing and fans running at high speed.
After about 5 minutes, game music stopped and turned into a light buzzing sound, fans still running at high speed. I tried to press the power button to force shut down but had no effect after faithfully holding it down for a good 1 minute.
The laptop is still buzzing right now and it has been an hour. I will have to wait until the battery is dead.
My question is, what the heck is wrong with this practically brand new laptop? I don't want a buzzing heater on my desk, not at this price. :(
Any help is greatly appreciated! Thanks!!

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Answer Match 88.2%

My brand new Inspiron 7559 got delivered today that I bought on Amazon. The touchpad is completely unresponsive and the cursor does not even appear unless I plug in my external mouse. I looked under the device settings and there is no sign of any driver installed for the touchpad.. Can someone please point me in a direction for the right driver?

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Answer Match 86.1%

I bought this laptop exactly one month ago, and I haven't had a single problem until today. I was in the middle of typing when my keyboard suddenly stopped working. I went to restart the driver, but nothing worked, so I decided to just shut down the computer and wait it out. The laptop started shutting down, with the screen off and everything, however after a while the fan was still gently going, indicating it was still on, and the light on the power button was still on as another indicator that it was STILL on. Holding down the power button doesn't shut the computer off no matter how long I press it, and it just won't turn off or on, as if it's stuck trying to turn off but can't completely. The keyboard is, I assume, still not working, so maybe the power button is also broken.
Windows 10 automatically updated about 4 days ago for me, but I hadn't had any problem with it. The laptop has been working perfectly until today. I desperately can't afford to lose my files, is there a way to fix this/has this happened before with a solution? I could try taking the battery out as well but I don't think I have the proper equipment to take out the torx screws around the battery.

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Answer Match 86.1%

I buy a Dell Inspiron 7559 on Amazon but received a dead machine. There is not any response when press the power button (the ac adapter work correctly). Now I am in China and the Iocal technical support department told me to complete the ownership transfer first if I want to received warranty service at China. So I submit the form online but several days gone it still not complete. Now I have no idea to deal with it. I really need to get it fix ASAP.

A:Can not turn on a New Inspiron 7559

Anyone can told me how to get the ownership transfer complete?

5 more replies
Answer Match 84.42%

my dell inspiron 7559, hang in the middle of the game (Sniper Ghost Warrior 2) and it freeze, i dont know what to do because i cant turn it off with its power botton ... the speed of the fan is high. what should i do with this, should open the back case ang remove the battery to turn off or what?

A:my DELL inspiron 7559 hang and i cant turn it off

Press and hold the power button for 30 sec.  The system will turn off.

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Answer Match 77.7%

Around once a month, my laptop's keyboard will randomly stop working out of nowhere. It doesn't matter if I am playing a game or just simply browsing Google Chrome. At the same time, the power button stops responding as well. The only way for me to turn off my laptop is to open up the panel under the laptop and pull the battery cable out. After replugging in the battery cable and rebooting, my laptop goes back to normal until a month later when one of these random freezes happens again.
I've tried factory resets and system restores but nothing has solved this problem. I was thinking that the root of the problem being with the actual keyboard's hardware but I am hesitant to open up my laptop unless I'm absolutely sure of the cause.
If anybody has also experienced this issue or has any suggestions, they are greatly appreciated.
I'm not sure what system specs I should provide so here is a screenshot of some general information about my laptop: i.gyazo.com/da92a4946a6acafa272ec0811f14c5e3.png

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Answer Match 76.86%

I have two issues. the first one i have seen it in another post but i didn't see some kind of a solution. I have the latest drivers in my inspiron 7559 and i have this issues:
1)  My laptop fans are awake long time after i quit any game. Especially GPU demanding games.  If i press the sleep button and i wake it up again fans doesn't awake up again. This is a strange issue. i have the 1.1.7 BIOS version.
2) My laptop for some reason is getting freeze at any situation. Last 2 weeks happened 3 times. One time happened in youtube and the other 2 in EDGE browser, and i couldnt move nothing. Neither the cursor.
I dont have any other problems with my laptop. All seems to be fine. But i dont know with these issues  i start to think some negatives thoughts...,
Any help please?

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Answer Match 74.76%

Hi all,

My Dell Inspiron 1525 has had some problems for awhile and just recently it was doing a lot better. But the other day, I ran a virus scan with McAfee and it found a trojan called NTOSKRNL-HOOK and so it scanned it and removed it. But it said it kept coming back. Anyways I turned off m computer to deal with it later and now it won't turn on. It gets to the Dell logo screen and loads the little white bar and then the screen goes black and it does it again and again until finally I just end up turning it off manually. Because it doesn't get past that page, I can't even boot it in safe mode or anything and all I can do is use the F2 and F12 to use diagnostics and such. If someone could recommend something, I would really appreciate it since I haven't had it more than a year or so (warranty is up). Thanks!
 

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Answer Match 63.42%

Recently my laptop screen started to go black randomly. I think that the issue started after one of the Dell Updates. What's interesting in never happens during gaming, only when using a browser, Word, etc or left idle. When it happens the laptop is completely unrensponsive the only thing I can do is to hold the power button to turn off the laptop. Also when the screen goes black it seems like the backlight it's still on. I tried already tried to update both GPU's drivers, BIOS drivers, reseted BIOS to default settings and change power settings to maximum but it still happens. 

A:Inspiron 15 7559

Hi HAMSTERSKY,
Seems like you have tried most possible steps to resolve the issue. What is the current OS installed on the machine? Are there any bluescreens or system crashes?
Connect an external monitor and test the system.
Create a new admin account and test - http://bit.ly/1JoFhcw - link for windows 10
Try reinstalling the video drivers from the vendor site - Intel - http://intel.ly/1Py9EoB and http://www.geforce.com/ for nvidia driver for your specific OS.
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
If the system is under warranty, write me a private conversation with the service tag, your name and email address. 
Keep us updated.

1 more replies
Answer Match 63.42%

Hi, I have a question that's not directly related to the original post but it also has to do with the Inspiron 7559. I've owned mine for ~3 mo. Two days ago it installed an NVIDIA driver update. Last night a game I was playing suddenly froze and I had to force quit, but after I restarted the game (at which time my internet browsers were also open but they were only displaying gmail and another simple website with no multimedia playing), the computer completely froze. Mouse didn't work, and ctrl-alt-delete didn't work. I finally tried to force shutdown the laptop by holding the power button for a long time, but that also didn't work, which was worrying. This laptop has an internal battery, so I couldn't just remove the battery to force a shutdown. I ended up unplugging the external power and letting the laptop run its battery out so that it shut itself down.
This only happened once, and the laptop turned on ok this morning, but I'm worried that if a similar situation happens again, I wouldn't have any other options if the power button doesn't work like it's supposed to.

A:RE: Inspiron 15 7559

Hi GYDELLCOMM,
Are there any bluescreens / system crashes? Does the system overheat? What is the current OS installed on the system?
Update the BIOS - http://dell.to/24WBGxK
If the system tends to work fine, create a system restore point, so you could always restore the system back to a functional state if any SW issue is caused.
If the issue reoccurs at any point, then 
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
Create a new local admin account and check - http://bit.ly/1JoFhcw
Restart the system and press f2 key to enter BIOS - leave the system in BIOS environment with the adapter plugged in and check if the system freezes at any point. There is a system clock in BIOS that keeps ticking - if the system freezes at any point, then the system clock would have frozen.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.
P.S. I have moved your thread to a new post as it is a different issue to the original post on the old thread.

1 more replies
Answer Match 63.42%

I just bought the highest spec Inspiron - 8gb ram, 4k display, ssd+hdd & I got few issues.

Firstly, the problem with the track pad. Right out of the box the *** track pad was glitchy. The left click wouldn't register all the time, and the track-pad it self has so much play. I get this is their cheaper line, but can anyone else confirm this same build quality? And if they have the same problem with the left click. Right click registers 100% of the time.

Secondly, my windows boots really quick. But there is this weird freaking lag I feel. If I put my laptop on sleep or shut the lid and continue from where I left off every single folder I open is so slow. And regardless of restarting my pc or not, maximizing or minimizing windows has this stutter feel to it. Like the windows fall behind...

I have changed the setting to performance vs visual. I have updated the bios as per Tech support, updated the video card & windows; I still get this really bad lag. I have windows 10 on pc, and I want to know how to fix this issue. I would also like to know if anyone else is experiencing this stuff. And apparently my in home warranty only covers track pad but not the software side of it. The sales person did a poor job at explaining the warranty side by saying everything is covered with in home warranty.

$1600. was it worth it. We will see in 2 weeks. Help

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Answer Match 62.58%

Hello.

So i received my laptop and decided to install some games on it. I had some issues in one of them and a friend of mine suggest my  to do a Factory reset and when it was doing it i received an error message. I had to do it with a flash drive. I downloaded the ISO file from Microsoft.

I then went to the Dell Support Page. Is there any other driver i need to download and install? i selected scan device & download automotically. I downloaded gForce Experience separately.

I saw an option called PC diagnostic, i wanted to run it. I selected all the devices/hardware on the list.
Is it normal that it lasted 6 hours and something?

Another thing. During some stages of the test, my CPU & Memory usage were on or above 90% (i only had 4 Windows of Microsoft Edge)

Where is the HDD located? is it normal to get hot/warm on the left bottom side? (left side of the touch pad)
Thank you so much

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Answer Match 62.58%

Hey which ram is best and do i need for my dell laptop 2 x 8 gb , i found a couple but unsure i got told i need either cl11 cl13 and it has to be ddr3l 

www.amazon.co.uk/.../ref=ox_sc_act_title_1

www.amazon.co.uk/.../ref=pd_rhf_gw_p_img_4

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Answer Match 62.58%

When we purchased this laptop, I tried to verify with Dell Support what ssd would fit before the laptop arrived so we could order and have it I hand. I was told the m.2 2280 ssd format was correct and ordered the Samsung 850 EVO. After both arrived, I went to install the ssd and the slot was not the same as the layout of the ssd - it only had one notch vs. two for the Samsung 850. I did some research and found out it the mobo was designed for the pcie m.2 ssd. So I sent back the 850 and ordered the Samsung 950 PRO. I installed it and nothing - could not get the laptop to recognize the ssd no matter what. SO here it is, about 8 months later and I still have a $200 ssd doing nothing. Anyone have any ideas? We'd love to put the operating system on the ssd and use the 1 TB hybrid for everything else!

A:m.2 format ssd for an inspiron 15 7559

This model supports SATA 6G SSDs  -- not PCIe or NVMe drives. 
When you installed the Evo card, did you check to make sure the system was setup (F2 at powerup) for AHCI mode - NOT RAID mode (which likely was the default when the system arrived)?

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Answer Match 62.58%

Hi guys, anyone tried this combination? 
Probably won't fit, but who knows!! 
I already have the HDD on a external case, but if (for some how) it fits inside the laptop I would prefer to use it as internal... 
Thank you in advance.
Regards,
ZerO.

A:Inspiron 7559 + 4Tb HDD 15mm!!!

There's no way to put a drive that height inside the system.

1 more replies
Answer Match 62.58%

My contention is that the sales dept. original misunderstood their product and sold me a machine that does not perform the function requested.  They misrepresented the product.
I had the Laptop for 2 weeks before i started having issue with display drivers,  was email tech supports for another 2 weeks before i was able to get any type of help. While on the phone i was asking question about this laptop, and the Tech Support told me i never should have bought this.. its made to do the type of graphic design work i do.
So i immediately called customer care, they wouldnt return my laptop cause i missed my widow by 3 days, Even though it was i was with Tech support for almost 3  1/2 weeks of setting up times to get my laptop looked at, in which Dell missed the schedule appointments  2x..
Sale reps are not educated on the product and shouldnt be selling with proper education..
now im stuck in limbo waiting for a tech to come change out my mother board, honestly as soon as its fixed its going to ebay..

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Answer Match 62.58%

Hi,
I've had the Dell Inspiron 15 7559 4k laptop since around January 2016 and I've had a lot of blue screen errors. It's always the 'whea_uncorrectable_error' blue screen that I get.
It mostly happens when I'm in the middle of using a program like Gamemaker, Photoshop or Maya and even when browsing in Chrome, but it's never once happened while playing a game, so I thought it might of had something to do with the Intel graphics, which I changed the drivers multiple times and nothing changed.
Most recently, the laptop has been giving me a critical error (shown in Dell's Support Assist) while going to Sleep or Hibernate mode. I noticed it when I had closed the lid for it to go to Sleep mode, about 2 hours later, once it automatically goes to Hibernate mode, the laptop would just switch off. I noticed this because when I switched it back on, I would have to switch the numlock back on to enter my password and none of my programs were still loaded. I checked Support Assist and another Critical Error had popped up, but with no error report.
I've tried reseting the BIOS, but nothing changed apart from the function key was reset - I've never needed to change anything in the BIOS. All drivers and the BIOS is up to date. I also switched off Fast-boot as it was one of the many things I read that might help the issue, but didn't. This was a clean install onto the M.2 drive I bought, but also did a full reset via the Windows setup thing, to... Read more

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Answer Match 62.58%

I bought this last week, I have installed a new ssd drive alongside the the original drive. I cannot get the OS to install without errors, I have tried various usb sticks, tried using a Dell recovery usb made on the laptop and from a downloaded image, nothing works. I tried to contact support and I keep getting sent to the Dutch website - as that is where the laptop originated. I would like to obtain a proper dell recovery disc but cannot. as I am told it does not apply to my system - even though I bought it through the UK website?
Any Dell support there to help? I would like my warranty applied to when I registered the laptop - not February and the laptop origin updated to UK

A:New Inspiron 7559 from outlet

anyone any ideas? I have tried removing memory modules, removing the OS drive, scanning the new ssd nothing works, as soon as I try to install windows I get page fault errors and system reboots.

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Answer Match 62.58%

New laptop arrived today.
First boot no issues, second boot, error message which locked the system as follows:
"Display driver NVIDIA Windows Kernel Mode Driver, Version 353.82 stopped responding and has successfully recovered"
Whole system froze, left it for thirty minutes then had to turn off using the power button, and the same thing happened again, restarted, system ran tests, this time it booted okay, so downloaded latest Nvidia drives and updated the system, all on the system fine, then it rebooted and I got a BSOD that it was impossible to recover from the system basically just rebooted on to the same screen on a regular basis this one is
"DPC_WATCHDOG_VIOLATION", google sends up some many potential answers, finally got in to the advanced system menu and rebooted into safe mode, removed 960M from device manager and then rebooted, no issues.
Ten minutes later, BSOD as above.

Resetting windows and it is buggered, still have the DPC_Watchdog_Violation.
Anything we can do about this or it is just a return and refund?
In the UK, service tag 
<ADMIN NOTE: Service tag removed per privacy policy>

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Answer Match 62.58%

I just bought this Inspiron 15 7559, used.  The previous owner says it was working perfectly when he sent it to me.
When I received it (Oct 24), it would not boot up.  I'd press the power button, and the power button and keyboard backlight would come on, and a fan would come on for about 2 seconds and then stop, but that was it.  Also, the status light would alternate flashing white a few times, then amber.  We took the battery and memory out, and did a power reset.  Replaced the memory and plugged in the AC adapter, and the computer started up.  So we put the battery back in, and everything was good.
Less than a week later (Oct 30), I was using the computer, just checking Facebook and email and such, and the screen went crazy and froze up.  All I could do was do a force shutdown.  But when I tried to turn it back on, it was doing the same thing it did when I received it.  We tried what we did before, removing battery and memory and resetting power and all that, but it still will not come on.  I ran the LCD BIST test, and the screen did come on and flash different colors, so I know the screen itself still works.
The laptop is still under warranty, so I could send it in.  Or, the person I got it from said they'd give me my money back if they had to.  I just wanted to find out if it was something I could possibly fix myself, before having to send it off for who knows how long, or returning it to the previous ow... Read more

A:Inspiron 7559 - Will not Boot up

Alicia.You will need to wait for the warranty to transfer before you can send it in for repairs. The transfer could take 2-4 weeks to get the warranty transferred to your name. You can take the battery out,remove the power adapater and hold the power button down for about 30 seconds to 1 minute. Put the battery back in and turn it on. If that does not work it will  need to be repaired under the warranty.

2 more replies
Answer Match 62.16%

I have tried repeatedly uninstalling and reinstalling both intel and nvidia drivers, using the stock dell drivers and the latest from each manufacturer.  Did a clean install of windows.  The computer beeps when I plug in the monitor but other than that pretends as if it doesn't exist.  Nothing shows up on boot even on the 2nd monitor.  It shows up as a grey screen in display properties but attempts to clone/extend display doesn't do anything.  I can't change resolution or anything either.

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Answer Match 62.16%

Hi guys,
My external mic - a JBL synchros e40bt which works great in other computers - doesn't work with the Inspiron 15 7559-A20 that I bought today, even after updating drivers, checking Dell's Audio software, selecting "this is a microphone" option when plugging in, running Dell's diagnostic program, checking if "Realtek" is showing by the device name, etc.
Can you please help? Such a bad experience with such an expensive computer. 
Thank you so much

A:EXT MIC DOESN'T WORK - Inspiron 15 7559-A20

df2016when plugging in
Hello. I am not familiar with JBL synchros e40bt so I googled it. It appears to be a bluetooth headset device, so I am wondering which laptop port you are plugging it into.

Do the headphones work okay with the headset, but just the mic is not working?

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Answer Match 62.16%

Is there a "driver or ICM file" for the screen? Shows up in my device manager as generic pnp.
I know the screen is an LG Philips [Unknown Model: LGD04D9] 156UD2  [DELL P/N: 53FC4] according to HWinfo64.
I would like to have the correct info for the screen as I use it for photography and the colour reproduction is important.
Thanks

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Answer Match 62.16%

Hey all,
I cant get the laptop to boot.
On powering up, i will go to either to the Dell SupportAssist (?) and tells
"Memory Errors Detected. Limit Exceeded. Additional Errors will not be resolved" 
Location: BANK 0, ChannelA-DIMM0
Error Code : 2000-0122
Validation : 118143

or it gets to win10 BSOD (BAD_POOL_HEADER mostly)
Any help is greatly appreciated :)
Thanks

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Answer Match 62.16%

My Inspiron 7559 is an i7 model, with an added 8GB RAM stick.Since the past week, games which used to run at 60 fps are now running at below 30 fps (Witcher 3 used to give me 50fps and now gives me 15-20fps).
I have already tried the following:
1) Disabling Game DVR in the Xbox app
2) Doing a clean install of  all drivers available on Nvidia's website
3) Installing all the above drivers after deleting the old one using Display Driver Uninstaller
4) Installing the driver available on Dell's website
5) Checking all the settings in the Nvidia Control Panel
As it sits now, the laptop is running on driver version 368.71 from Dell's support page.
Also, Here is what I've noticed:
If I launch a game immediately after installing the graphics driver, it performs at its actual 60fps level. However, 15-20 seconds into any game, the game crashes with no "XXXXXX Stopped working" dialog box. If I launch the game again, it then gives me the horribly low fps. This isn't specific to any game. The Crew, Rocket league, Witcher 3, Battlefield 4, Project CARS, you name it.
I am now at my wit's end on how to solve this problem.
Please help.
i7 6700HQ, 16GB RAM, GTX 960M

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Answer Match 62.16%

I've had my Dell Inspiron 7559 since Christmas Eve 2015 and I have the 4K touchscreen i7 6700HQ 16GB Ram GTX 960M 4GB VRAM, 128GB SSD, 1TB HDD and I want to start with the minor issue about some pixels being blurry and the wrong color, I painted a single free form white line on paint on a black background and inspecting the pixels closely I saw that some pixels were turning green despite being supposed to appear white.
And sometimes automatically the screen adapts its lighting depending on what range of pixel color takes up the most space, for example resizing  a steam window (dark) will affect the overall mood of the screen slightly changing the color of other windows, especially noticeable with white windows.

My main complaint is this: I've had lots of trouble with audio.
I've read that there were static y pop noises on many models, I get that too, then I noticed I was unable to record with stereo mix while headphone/earphones were plugged in the jack output back in january 2016, I haven't tested if I still have the issue right now because another problem came up which made me avoid recording on the laptop altogether
When recording with stereo mix, even with dell audio maxx enhancements disabled, only the low frequencies are recorded, be it with Windows store's voice recorder or audacity, and I've compared the spectra of a recording I made with the 7559 laptop's stereo mix and that of my other pc's recording and for the 7559 the spectru... Read more

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Answer Match 62.16%

Hey guys, I was wondering wheter the Inspiron 7559 come with a screw or not. Can someone confirm?

A:Does the Inspiron 7559 come with a screw to secure the m.2 ssd?

Only if you ordered it with an M.2 SSD.

1 more replies
Answer Match 62.16%

Just got my computer back from Dell tech support having sent it because of an issue with no audio output device installed and the red x on the toolbar. The computer is in the exact same state as before I sent it with nothing fixed. I've tried reinstalling the drivers multiple times, checked if audio services were running and all of that. Feels like a huge waste of money at this point and is especially disappointing because this computer was actually a gift for someone. Has anyone had this issue with this computer and have it resolved without resorting to an external usb sound driver?

A:Dell Inspiron 15 7559 No Audio

You can diagnose this by performing a system recovery (reset the laptop back to the original factory configuration.) If there is still no audio immediately after recovery, before getting on the internet, then the audio hardware has failed and Dell will have to fix it under the terms of the warranty. In other words they could not say it is a software issue and therefore not covered.
If the recovery does fix it, but the problems recurs after getting on the internet, then probably some Windows Updates-related issue.

1 more replies
Answer Match 62.16%

Hi All,I have an Inspiron 15 7000 series (7559) to be exact.Core i7 processor,4 GB RAM,GTX 960M and 1 TB HDD.I have been trying to play GTA V,The Witcher 3 and a few other games but none of them work properly there is so much lag.I have reinstalled windows all NVIDIA drivers and everything is up to date.While playing the game GTA V in this case when it lags my DISK is at 100% in the task manager could that be the issue.I have been so disappointed with this laptop till now.Can anyone please help me with this issue.
Thank you.
( I have contacted dell they have replaced my motherboard which includes the Cpu and Gpu twice but still nothing)

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Answer Match 62.16%

Hello.
Why Active State Power Management is not supported on Dell 7559? Any plans to fix this with BIOS update?
In Windows if I do powercfg /energy it reports the following: 
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

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Answer Match 62.16%

Hi,
My new Inspiron 7559 wont detect my LG monitor and I cant figure out why so would appreciate any advice that can be offered.    
Heres the problem:

Dell Laptop works fine apart from this issue.
Monitor works fine when connected to my old desktop pc (directly into an amd radeon graphics card via hdmi)
Dell Laptop with same HDMI to my 32" lcd tv works fine as second monitor.

This hopefully rules out a hardware fault.  The HDMI on the dell laptop works to a tv, the hdmi lead works and the monitor works with another source input.  For some reason the dell laptop will not detect the monitor.
I can't try another output as the laptop only has hdmi out. 
I've tried updating all drivers no luck
When the laptop is plugged into the TV,  two generic pnp monitors are displayed in device manager
When the laptop is plugged into the monitor only one pnp monitor is shown (the laptop screen)
Have tried deleting drivers and rebooting with basic drivers but no luck.
Monitor is a LG m228wd - have contacted LG and they say the problem lies with the laptop. 
Machine specs:
i7 6700HQ,
Intel HD graphics 530, drivers 20.19.15.4352
Geforce GTX 960M Drivers 10.18.13.5382

Appreciate any advice or suggestions
Regards
paf

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Answer Match 62.16%

Hi, i have an Inspiron 15 7559. Last week my battery  was damaged and can't use it anymore, since then I have low fps while gaming (gta v, witcher 3, etc.), I've read there is a kind of throttling when there is no battery, maybe the turbo boost is not being enabled.
Is there a way I can make the laptop work again like before, I can't buy a new battery yet because I live in Peru and is hard to find this battery model.

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Answer Match 62.16%

Where i can find Power Manager Lite that will work with Windows 10, i called to support but they just tell me that i can change charning option under bios settings but it's not very comfortable option.

A:Power Manager App - Inspiron 7559

As mentioned by tech support there is no dedicated app for the Insp 7559 for windows 10. However, it is available for few other models mentioned in the link below
www.dell.com/.../DriversDetails

1 more replies
Answer Match 62.16%

My dell inspiron 15 7559 wont shut off, the keyboard stopped working, the mouse and trackpad stopped working and the power button wont shut the computer off. Please advise on how to turn it off.

A:Dell inspiron 15 7559 unresponsive

I suggest you contact Technical Support for assistance in the link below:
www.dell.com/.../Contact-Information

If Dell doesn't answer your question then I suggest you( or a very good friend) remove the battery, press the " Power On" button for 20 seconds, install battery,adapter, and then power on the system. Hopefully your computer function well now. 
www.dell.com/.../Procedure

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Answer Match 62.16%

The touchpad on my brand new Inspiron 15 7559 is completely unresponsive. The mouse cursor does not even appear on my screen unless I plug in an external mouse. I have tried looking on the Dell website for drivers to download but none of them have worked yet. Can anyone help me?

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Answer Match 62.16%

There's something wrong with my colours. I ran a test on Gta V and the sky looks more grey than light blue and in general all is blurry and washed out. I know, is not the best display, but is something that I've never experienced in any display. Could it be a driver issue? I've installed the latest.

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Answer Match 62.16%

Hi Everyone,
I have a new Dell Inspiron 7559:
I use it for work, mainly translation tools, and also for some ocasional gaming (Witcher 3, Cities skylines, etc.).
So I was thinking on maybe upgrading it a bit, but as I´m on a budget I can only afford upgrading the ram up to 16GB or to buy an SSD of 250GB, what would you suggest to upgrade?, which of both would have more impact on the performance?.
Thank you very much!

A:Upgrade Dell Inspiron 7559

If it's running a conventional (or hybrid) hard drive, the SSD will make much more of an overall impact than the memory upgrade.

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Answer Match 62.16%

Hi,
Is it possible to use a 144hz monitor on this laptop. I know HDMI only will output 60hz, but is this somehow tweakable that it will output more than 60hz?

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Answer Match 62.16%

So I've been having some serious issues with poor performance on my Inspiron 15 7559.  It's really any one thing, most of my interactions are bad.  When I try to play videos from sites besides YouTube or Netflix I get a very stuttery playback.  It also loads pages slowly as well on chrome and firefox.  I've had Dell reimage the drive with Windows, and have had the motherboard already replaced due to a separate issue with the speaker.  Have anyone else encountered these issues?  After spending $1200 on a laptop I would expect much better performance (at least equal with my 3 year old Alienware, which has an older generation processor yet is super smooth).

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Answer Match 62.16%

Dear MY VENDOR IN PAKISTAN IS SELLING 7559 WITH 128GB SSD AND 1TB HDD. CAN I REPLACE THE 1TB  HDD WITH SSD. WILL IT BE SATA3SSD AND WILL THERE BE ANY RESTRICTION TO ITS SIZE. THIS IS BECAUSE I DONT WANT TO TRY TO UPGRADE 128 GB SSD AS ITS PRECONFIGURED WITH WINDOWS 10 AND RECOVERY IMAGE. PLEASE WHICH BEST SSD CANREPLACE THE HDD. THANK YOU.

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Answer Match 62.16%

Hi, I just bought a new Dell Inspiron 7559, with the 2 year warranty, but the problem is it only has an HDD, and I wanted to install a SSD, and possibly a 8GB DDR3, but my question is will doing this void the warranty, on the bottom of the laptop there is no sticker saying it will.
Thanks

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Answer Match 62.16%

Hi All, I recently got a Dell Inspiron 7559. It came with a 8GB Skhynix "hmt41gs6bfr8a-pb no aa 1506" RAM stick. I'd like to upgrade it to 16GB. I thought I had bought the same 8GB RAM model from ebay, but I had received an 8 GB Skhynix "hmt41gs6bfr8a-pb na aa 1511". Are they two completely different models because of their different nomenclature? Can I still use it to upgrade my ram? Thank you

A:Dell Inspiron 7559 ram upgrade

There's only one memory socket on this model, so an 8G isn't going to get you an upgrade.  You need a 16G module to upgrade.
These are available, but brace yourself of the price - they're expensive:
<<www.crucial.com/usa/en/inspiron-15-%287559%29/CT7932597>>
(as you can see, going from 8G to 16 causes the price of a module to rise by a factor about five).

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Answer Match 62.16%

Hi, I am looking into upgrading/adding another RAM for my Dell Inspiron 7559 laptop. Is this specific unit compatible without any issues? I need moderators to answer please thanks in advance :)
RAM Link: dynaquestpc.com/.../

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Answer Match 62.16%

Hi,I have bought dell Inspiron 7559 2 months back. Around last 3 weeks iam facing hanging issues which is increasing. both keyboard and mouse pad hangs for a 2 to 3  second and gets normal. now its hanging again and again. Iam not even playing games on it that requires huge processing power. I hanged 7 to 8 times while writing this post.Please suggest what to do.

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Answer Match 62.16%

Hi,
I opened my new Inspiron 7559 today, after updating all the drivers including the NVIDIA one, so I installed league of legends, upon playing the first game, I noticed my FPS was around 130 and would cap around there, I found this odd as the laptop I had returned before this was an older model by Dell and it ran the game completely fine at 215 FPS another thing I noticed is the game would freeze randomly, overall it feels like my laptop isn't keeping up even though it has really good specs, what is the possible issue?
Regards.
EDIT: Last night the game completely froze and I had to manually turn off my laptop and back on again.

A:Possible GPU issue on Dell Inspiron 15 7559

I have the same problem with my Inspiron 15 7559 playing The Division. Game hangs with fans at full speed and laptop won't turn off even when holding down the power button for more than 10 seconds. How do I manually turn off the laptop? It's still running as i type...

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Answer Match 62.16%

I placed a SSD in my new Dell, copied the HDD to the SSD via Minitool Partition Wizard and now want to change the boot sequence so it starts from the SSD. In the UEFI I only see the options:
Windows Boot manager
NIC IPv4
NIC IPv6
How do I get the laptop to start from the SSD?

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Answer Match 61.32%

hi, how can I disable the graphics card auto switch (from onboard to dedicated)
I want to use only the dedicated GPU (NVidia 960m) on my laptop.
thanks in advance

A:inspiron 7559 4K display (16GB ram, 960m GPU )

If that's the case (as is common with Insprons), this system is software-controlled - the Intel GPU alone has a connection to the screen and handles all video data -- even if it's processed through the nVidia GPU.  You cannot disable the Intel GPU nor make the nVidia GPU the primary one - the hardware is wired such that the nVidia GPU is a co-processor - not a true discrete GPU.

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Answer Match 61.32%

Hi
I have a new inspiron 7559. Sanity checks like updates and antivirus interference are all good.
The audio driver comes with this maxxsense audio "enhancement" filter. There's a bug in the driver that causes it to re-enable itself after I switch it off. I want to turn all the filtering off and just get my pure sound, but simply opening the config window from the control panel re-enables the master switch. it shouldn't do that: it should stay off when I turn it off.
Can I report this to dell and get a driver bugfix update somehow? I get the feeling dell itself doesn't lurk on this forum much and I'm assuming they won't be seeing this.

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Answer Match 61.32%

Hi everyone,
I want to exchange the HDD in my Inspiron 7559 with a normal SATA SSD (I have a Crucial MX300 750 GB).
I did that, and when I'm starting the PC now, the screen stays black, although the light on the power button turns on. To clarify, I can't enter the BIOS, I don't see the DELL logo, the screen just turns, and stays, black. After switching back to the original HDD, the system behaves normally.
First I figured that the laptop required some files on the HDD to start, so I reinstalled the original HDD and cloned it via the Crucial cloning software. That didn't help, the screen still stays perfectly black.
I tried detaching power-adapter and all USB devices, to no avail.
What can I do here? I don't want to keep using the original HDD until Amazon finally has my M.2 SSD in stock. I already updated the BIOS to 1.1.8, after which I was able to boot from the SSD ONCE, after the next reboot the problem was back.
I'd appreciate your help!

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Answer Match 61.32%

Like mentioned above. Recently when I was using Microsoft edge, the notification centre told me multiple time that the intel hd 530 graphics card driver for Windows 8 stops working and recovers. It is pretty annoying and for once the system refused to application to access the driver. So I was wondering if the product itself had the intel graphics card along with NVDIA GeForce GTX960. Can anybody help me with it? Helps are always appreciated!

A:Does inspiron 7559 has an intel hd 530 graphics card?

Hi please PM us the system tag# as requested, we will see into it. Only if the drivers are installed the device manager will list both the Intel HD and the NVidia (if opted at the point of sale) , even if the intel drivers are not installed it will show generic display drivers under display adapters.

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Answer Match 61.32%

As the title says how exactly do you achieve this?

I have an ISO Ran RUFUS 2.6
GPT Partition Scheme for UEFI
Fat 32
8192 Default
X Quick Format
X Create a bootable disk using
X Create Extended label and Icon Files

so the next part is the Kicker Dell did a number on their Bios and rather than using standard logic as we have done so many years just setting the boot order to "Boot USB" first, you "Only" have the option to create a "Boot Program"!!! so you select your USB Drive then which ever file you want it to boot I'm Assuming? So I tried selecting Setup, bootmgr.efi, and autorun with no results!

I get the secured boot error crap, turn that off and I get Legacy BIOS (that defeats the entire point) What the hell happened to Win95 Boot Discs and FDISK?

I am so frustrated with this garbage, I found out the hard way with Windows 10 and trying to nuke the SSD and put a clean install of 8.1 on it.

Any directions especially concerning Dell's wonderful BIOS would be appreciated!

Thanks

A:How to install UEFI on Dell Inspiron 15 7559

Try setting BIOS back to default then press F12 when you boot. Select USB device from the UEFI section of the boot menu.

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Answer Match 61.32%

Hey everyone,
I was using my Dell Inspiron 7559 this weekend and suddenly the audio from my headphones quit. I had no problems in the first month I had the laptop, and the audio from the speakers still works fine. When I plug in the headphones the dialog box also doesn't show asking me about the audio device connected to the port. I know the headphones work on my phone, and I've tried deinstalling the Realtek audio driver and using the native driver. Nothing seems to work. Anyone have any suggestions? I'm grateful for any help!
Best,
Cameron

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Answer Match 61.32%

I bought a Dell Inspiron 15 7559 laptop about a week or so ago and several days later realised some odd USB transfer behaviour. Tried all 3 different usb3.0 ports, same problem.
(Bios was updated immediately after cloning hdd to m.2 ssd and all drivers updated.)
(I swapped the 1TB hybrid drive with a Samsung 850EVO and installed an m.2 Samsung 850EVO) (OS and most files on the m.2 drive)
External hard disk: Transfer of large sizes or even a single large file (GoPro video near 4gb) occurred rather erratically (fluctuating between 90+ and 40+ mb/s) and eventually reaching 0mb/s and pausing there for quite awhile before transferring again at fluctuating speeds, sometimes reaching 0 and pausing again. File transfer completes eventually, but after a ridiculously long time.
The same hard disk works fine with my desktop (writes at a steady 90+mb/s)

External ssd: transfers for awhile before reaching 0 and giving an error code. (works fine with my desktop) (error code: 0x8000745D)

Thumb drive: writes fine at 90-100+mb/s, just like my desktop.  
Notes: File transfer problems mentioned above were from both the m.2 drive and 2.5mm drive, internal transfer from the m.2 to the 2.5mm Samsung 850EVO ran fine. Samsung Magician installed, problems persist with RAPID either enabled or disabled.
 
Solutions I've tried but have not made a difference:
Chkdsk /f /r
Booting into safe mode (transfer problems existed even in safe mode)
Uninstalling and reinstalling usb drivers
Disable/... Read more

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Answer Match 61.32%

Hello, my dell is getting some issues with its speakers, a kind of popping crackling noise, I've just registered two videos. After updating the bios it seems working better and is not as much as before. Should I rma my laptop or it's a driver issue? This is the first day that I have been using it.
before:

after updating bios:

A:Dell Inspiron 7559 speakers popping

user75970 popping crackling noise
Hello. It's a common problem with that model. See the Choppy/Skipping Audio FAQ for the solutions other owners have found. The 7559 section is the 1st section after the links at the top of the FAQ.

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Answer Match 61.32%

Hello,
I have bought this laptop about 2 months ago. Since i bought it, I have noticed that it's performance is not what i should expect.
I mean, i can be in Google Chrome viewing a page, and in the moment i scroll using my mouse, the laptop like freezes for a milisecond and then continues. Same happens when playing videogames, i can be playing at low/ultra details, 60+ frames per second, but every now and then i get a frame drop and then it goes back to where it was before, it's super annoying and shouldn't be happening.
I always thought it was something with the game, that it was not well optimised but it seems to be the computer.
Things i have done:
1. I reinstalled Windows 10 using the software provided by Microsoft.
2. All my drivers are up to date
What could it be? my laptop specs are:
6th Generation Intel Core i7-6700HQ Processor (6M Cache, up to 3.50 GHz)]NVIDIA GeForce GTX 960M 4GB GDDR58GB Single Channel DDR3L 1600MHz (8GBx1)1TB (5400rpm) Hybrid HDD with 8GB Flash
All these things occur with the laptop plugged or not, it doesn't matter. Gaming, i have used Balanced and High Performance battery mode but i don't see any difference. This has happened to me for example in CS:GO, LoL, World of Warships, etc.

This is a benchmark i did with HDTune: http://imgur.com/a/wf68f

A:Dell Inspiron 7559 video stuttering

When you are saying that it is stuttering, does it do this all the time or is it something that will be working and then you get a quick stutter and then things return to normal?  If this is happening, it's most likely just a point in time where the files that the processor needs to access files haven't been loaded into RAM yet.  Your processor then has to wait for the HDD to load the file and continue on from there.  Does Google Chrome do this all the time?  Again, when it first boots or if there is something that computer has to load on the webpage such as Flash or anything like that, it can cause a temporary delay in the time that it is loading.  If it's doing it constantly then it might be something to look at, but once in awhile, it's not uncommon for this to happen during loading.  5400RPM is slowest speeds for HDD and it can cause your computer to have to wait for loading here and there.

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Answer Match 61.32%

Hello,

I bought Dell Inspiron 7559 and I am very happy with laptop. However, I noticed that there is some backlight bleed on the bottom of the screen. I dont know what is acceptable level. Is this good or defect?
Thanks for help.

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Answer Match 61.32%

My gpu isn't showing up in device manager, or in the bios. nvidia installers and geforce experience wont work because they say I don't have the required hardware. there have been no knocks or drops since updating the bios last night that might have caused this, and I've already done a factory reset, no luck, I'm stumped!

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Answer Match 61.32%

Hello, I'm having a small problem with my new Dell laptop.
I can't find the option where I could set my keyboard backlight to stay on constantly. It keeps falling asleep (turning off) after a short period of time. It is really annoying late in the evening as I always have to wake it up. Is there any way I could turn off the automatic sleep mode or atleast prolong it?
Thanks in advance :)

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I have brand new a Dell Inspiron 7559 (Core i5 model) which i received 2 days ago.  The inbuilt speakers work fine. But when I plug in my earphones, the is sound only on the left side and a very faint sound on the right one. When I check the left and right sound in the sound properties, both the test sounds appear on the left side only. The earphones I am using are Klipsch R6. And here are no issues with the earphones since they work perfectly with my phone and other Dell Inspiron laptop.
Any help would be greatly appreciated.

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Answer Match 61.32%

I have a brand new dell inspiron laptop which was delivered yesterday. First day worked fine. Have woken up this morning and the ac adapter is not charging the battery. I did a diagnostic boot and when scanning the battery the error message read:
D93TNC2
2000-0131
83692
I have no idea what has caused this fault and how to get it fixed. Please help, ive had this laptop less than 48 hours. 

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Answer Match 61.32%

Hello,Got the Dell Inspiron 15-7559Standard with 100 gb 2,5 inch HDD.Inserted a Kingston 2.5 inch HDD, works fine.Now days later I also inserted a M.2. Sata SSD. Both Disks work.But when selectign legacy boot and first selecting the second HDD it does not boot up the 2nd HDD. It gives an error message saying boot.msgr is missing.Tried :- Legacy mode, Secure mode on and off- Turning back to Uefi mode with secure mode on and off- Legacy mode and all kidns or boot orders.When I press F12 at startup and go to boot selection and select 2nd HDD, there is no problem, it boots up my 2.5 inch ssd no problem.Now I installed windows also on my M.2. Sata SSD and this one boots up fine in legacy mode. No issues at all. But also now when setting 2nd HDD first it still boots up the m.2. And once again manually selecting the 2nd HDD at startup works fine.I would like to use the 2.5inch ssd as boot device and the M.2. sata as storage.I have my reasons for this lol. :) Can anybody supply me with some advice/help?Thanks in advance!

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Answer Match 61.32%

I have W10 on a new Inspiron 15 7000 Series 7559. When I have a mouse or trackball connected, I would like to turn off the touchpad. Otherwise stray fingers from typing move the mouse around.
I went to the control panel and found an option that says "Leave Touchpad On When Mouse is Connected". If I turn that off, then the touch pad is disabled. But I'm using a wireless trackball. When I turn the trackball off, the touchpad doesn't start working. I have to remove the trackball's USB dongle before the touchpad starts working. Ideally, the touchpad would work whenever the trackball isn't working. But it's not that convenient.
On my old Dell laptop, there was a hotkey for enabling the trackpad. That would be ideal. I'd like to enable it quickly depending on whether I'm using the trackball or not. I can't find any hotkey on this laptop. And I can't even find a quick way to get to the control panel setting.
Any way to make this more functional? Possible solutions would be (in order of preference):1) Have the control panel setting work whenever the trackball is turned off or missing, even if the trackball dongle is still in the USB port.
2) Have a hot-key that could enable and disable the touchpad.
3) Create a shortcut directly to the relevant control panel page.
Thanks for any help,
     DaveT

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Answer Match 61.32%

Hello,

I installed Windows 7 on a 7559 and installed all drivers listed on the support page. Unfortunately, there is no integrated webcam driver listed on the support page. I checked the Device Manager in W7 and did not see any Imagine Devices listed. After calling the support line and explaining  my issue multiple times to the same person I decided to come here for some help.
So, how can I go about getting the integrated webcam in my 7559 to work on Windows 7? Is there a driver available? 
Thanks!

A:Inspiron 7559 - Windows 7 Webcam Driver

I also have same problem on window 10.. I have try several way but nothing work..

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Answer Match 61.32%

hi, my keyboard never lights up regardless of room light conditions.
any ideas?

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Answer Match 61.32%

I have a brand new Inspiron 7559 and noticed that occassionally it registers the letters I type twice. After some quick research I realized that it is a common issue with various dell llaptops, although not with my model. Is it a software/bios issue or is it a faulty keyboard? does anyone else happen to have that issue with that specific laptop model?

A:Inspiron 7559 keyboard double letters

Turning on filter keys sometimes fixes the problems with your keyboard in windows 10.Please click on the link below:
www.youtube.com/watch

If it doesn't work, please go to device manager and update the keyboard driver.
www.youtube.com/watch;

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Answer Match 61.32%

I am having an issue with certain games where they have sound, but no visual. Using NVIDIA control panel, I can force it to run on my integrated card, which it then runs extremely laggy because its running on the integrated card, VS the 960m.
I only have an issue with this on certain games, some run with absolutely no problem, games like CS:GO, Skyrim, Garry's Mod, and others work fine. But then games like GTA V, Overwatch, World of Warcraft(?), City's: Skylines, Faster Than Light, and more do not work at all if I run it on my NVIDIA card. I see no pattern to any of these games, its just random games work and others don't unless I run them on my integrated Intel GPU.
Let me add I sent my computer to Dell themselves, and they didn't even fix the issue. So I am completely out of options.

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Answer Match 61.32%

Hi,

I recently bought inspiron 15 7559 i7 and found that the keyboard is bilingual.
It's little bit hard for me to type as the enter key is really small. 
Would it be possible to get another keyboard (with different layout) and replace it? 

Thanks

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Answer Match 61.32%

I have just bought a Dell Inspiron 15 7559 and it just arrived this morning. However, when I try to play any sound the speaker starts to crackle heavily. The only solution that works is plugging in headphones and unplugging them which seems to work. But once you shut down the computer, and turn it back on, this problem still exists. I have already updated the realtek hd audio driver as well as the bios. I would hate to have to return the laptop as it works flawlessly otherwise.

A:Speakers Crackling on Dell Inspiron 15 7559

Install latest Realtek driver FROM REALTEK SITE, not from Dell site.
That Realtek driver ll have an advanced option to disable audio power management. That's it.

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Answer Match 61.32%

I'm in trouble, at least 2 times a day I need to restart the laptop, it's nothing to add or go bar to the middle of the screen ...Already tried everything, updating drivers, windows, restore ..
What can i do?

http://s118.photobucket.com/user/koltipelto/media/2016-09-22%2009.01.59_zpseqnrvklp.jpg.html

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Answer Match 61.32%

My 7559 laptop is still relatively new but I feel like ever since an update in June it's been acting strange. It froze for no reason and wouldn't shut off when I held the power button. I had to unplug it and let the battery die. When I restarted everything was fine so I ran McAfee got nothing and moved on.
That said, ever since it can't seem to handle sleep mode as well as it use too. I was able to leave it on for a few weeks at a time and now I feel like I have to turn it off daily or it's Memory goes up. It's also frozen once since the initial freeze but that time it actually let me hold the power to turn it off. 
I'm fairly certain I'm not the only one experiencing this. I think it's the update that caused it, but I don't really have any proof other than McAfee hasn't found anything. I've been keeping the task manager up to keep an eye out but the only things that are noticeable are System and Compressed memory and McAfee. Well those and Chrome but chrome's always been a hog. 
I can deal with it for now, but I'm hoping there will be an update or something to fix it. I'm really just posting to see if anyone else has experienced this or something similar. 

A:Dell Inspiron 7559 high Memory

There is no need to wait until the battery runs down to turn off a frozen laptop nowadays. Simply hold down the power button until it shuts off. It will take 30-40 seconds.
You can uninstall updates if you think there is a bad update. Open Settings, Update, Advanced Options, View update History, Uninstall updates. Not all updates can be uninstalled but some can. You should also check the Event Viewer for clues as to what might be hanging up the computer.

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Answer Match 61.32%

I just bought a new Dell Inspiron 15 7559 a month ago. The first week it was amazing with no problems at all. 
Then when I was working on it, left it plugged in and left is for a while, then came back to it after 1 hour or so, I noticed that the battery was discharging. 
Did not mind it until it went to "plugged in, charging" 0% and it shut off completely. 
I tried to turn it on several times and it did not turn on. 
Called Dell service center and advised to remove the battery. I cannot remove the battery completely because of the screw type but managed to remove the cables. 
I turn it back on and it worked again. But after a few days the probem kept recurring. 
Its going like "plugged in, charging" but it is not charging. Or "1 hour 05minutes to full charge" but after an hour it will be "1 hour 40minutes to full charge". I mean what gives. 
Have done all that was advised in the internet but not hing is working. 
I have done restart task manager, uninstall API, and all that, but the problem is recurring.
BIOS was updated recently also. So is it hardware of software. 
Please help for anymore ideas?
Its brand new, it rocks when it is working, but I dont have the patience to kept on checking for hte battery status. It is getting annoying also. 
Thank you. 

A:Dell Inspiron 15 7559 Battery Problems or So I think

Hi SANDMAN99,
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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Answer Match 61.32%

The Graphics card was working fine the other night, the next morning when when I booted up I noticed I not longer had the Nvidia control panel or Geforce experience. I looked in device manager and the graphics card was hidden.  I tried uninstalling the drivers and re installing them but the installer said it could not find compatible hardware. I then uninstalled the gpu from device manager and rebooted but it never came back. Im unable to install any drivers and my computer acts like there is no nvidia card.  There is no setting in bios regarding discreet video cards. I've done a full factory reset on the laptop as well and the video card still does not  show up. I have verified i have installed all the latest drivers from the dell website and even spoke with dell support but got after an hour of troubleshooting I've just been handed off to multiple other people some of whom were in departments not able to handle my request. Any ideas?

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Answer Match 60.48%

Just since yesterday my six week old Inspiron 7559 sometimes fails to start and when it does this, the Power and Battery Status Light blinks, two times amber then seven times white, repeats forever.  What does this 2/7 blink mean?  Is it a clue to what is wrong?  The laptop does start sometimes if I hold it at an angle.  Makes me think something is not connected properly inside.  Any ideas?  

A:Inspiron 7559 Power Status Light Blinks

Hi,
System LEDs are not Diagnostic Indicators. I’d suggest that you follow the steps mentioned below and check for issue resolution.

Switch off the computer.
Disconnect the AC adapter from the system.
Remove the battery from the computer.
Press and hold down the power button for 15 seconds.
Then connect back all the peripherals and check for issue resolution.

Also, I would suggest you reseat a few components, like memory, hard drive and optical drive and see if that makes a difference. In the link below punch in the system service tag or express service code and you can access the user manual for removing and reseating components. http://dell.to/18r60nI Please let me know if this helps.

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Answer Match 60.48%

My laptop is less than 2 weeks old and everytime I turn it on, it gives me a bios screen saying it can't detect the power supply. I'm using the 130 watt power supply that came with it. Any ideas on what the issue could be?

A:Inspiron 7559 unable to detect the power supply

Hi Scooch,
I would suggest you to update the BIOS on the computer. Please enter your service tag # on the link below, then download the BIOS required onto the system and install it.
http://dell.to/18r60nI
Also, we will need to determine if the issue is with the AC adapter or Battery. We will have to check the status of the adapter in the BIOS; if the adapter is not detected properly the system will continue to receive power but will not charge the battery. Please follow the steps mentioned below to check if the adapter is detected properly.

Start the computer by pressing the power button
Press the F2 key 2-3 times you will now be on the BIOS screen.
Under the Main Tab look for the option that says AC Adapter Type If the Adapter Type says Unknown or None with the adapter plugged in.
Reconnect the adapter to the machine and if the status now shows as Unknown then the AC Adapter needs to be replaced.
Also, I would suggest you to run a thorough test on the battery. You can download Support assist from the link below and run the PC CHECKUP on Battery to check for issues
http://dell.to/1hAPOXr

Please let me know the findings.

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Answer Match 60.48%

Hello, I'm having trouble with the video, at least 3 times a day I have to reboot the laptop, because the windows of the bar disappears ...
[URL=http://s118.photobucket.com/user/koltipelto/media/2016-09-22%2009.01.59_zpseqnrvklp.jpg.html][IMG]i118.photobucket.com/.../URL]

I have tried to unital and install all video drive, windows update... What I can do?

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Answer Match 60.48%

i have dell inspiron 7559
it doesnt work well with my capacitive stylus
thats why i wonder if someone try with active stylus that its work good for it

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Answer Match 60.48%

I have recently installed Windows 7 on my Inspiron 15 7000 - 7559. I managed to found most of the drivers and get the hardware working.
However for the Touchpad, I cannot find driver or software for it. Windows 7 just uses the default drivers PS/2 Compatible Mouse. When in the Dell drivers site, it does not have drivers for input devices.
It works fine as a regular touchpad but it does not have the additional function such as two finger scrolling etc. 
This is still fine to me until I realized that my palm will accidentally hit the touchpad when typing. Looking  at my older dell laptops, I saw that there is a palm rejection feature for the Dell touchpad.
Windows detect this trackpad as Atmel Maxtouch.
Can anyone please advise me were to find a compatible driver to solve this issue?
You help and assistance is greatly appreciated.

A:Inspiron 15 7000 Series 7559 - Touchpad Windows 7

I run the laptop Dell 7559 Inspiron i7. I had the same problem but I have found the drivers that worked for me.Here is a link which has the drivers i was able to get my gestures back downloads.dell.com/.../7559_Input_Driver_GJ4DY_WN32_15.3.1.1_A00.EXE

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Answer Match 60.48%

Hello,
Recently I bought the Dell Inspiron 7559 (gaming one).
It has the option to add a SSD drive. I bought a m.2 SSD 256gb drive from Plextor.
See link for the version. The BIOS and Windows both don't recognize the SSD.
I have put it in and out several times. Updated BIOS / Resetted BIOS. It just won't recognize it.
Do I have to tweak any settings in BIOS for the SSD slot to "activate"?
I thought this was a plug and play thing. How can I get this to work?
Note: I also have my HDD still plugged cuz it has everything on it (windows etc).
I want to convert windows to the SSD if it CONNECTS EVER.
SSD:
Help would be appreciate SOOO MUCH.

Thanks in regards.

A:Dell Inspiron 7559 m 2 SSD upgrade failed / not recognized

That's a PCIe SSD -- this system supports mSATA (SATA 6G), not PCIe.  You'll need to exchange the drive for an M.2 SATA/SATA6G version.

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Since I purchased this computer, I had daily problems where the screen will randomly go dark/black and the computer becomes unresponsive (even during work)- the power button is still on/lit and the computer appears to have entered hibernation or sleep.  The computer will not respond to any other commands and only a hard powerdown/restart is possible. 
The problem happens randomly and I have not been able to correlate it with any action, program, temperature issue, or other causality.  I have run full diagnostics and all of the software/drivers are updated.  The problem existed since I purchased the computer, and has remained since I added memory and a M2 SSD drive to the open bays. 
I initially thought it was a hibernate/sleep or power configuration issue, so I did not initially return the computer within the initial 30 day period.  All of my efforts to turn off hibernate/sleep setting via GUI and CLI have been unsuccessful.
When it works, it works great.  

A:Sudden black or blank screen on Inspiron 15 7559 Win 10

Hi RANDOMLY_GENERATED_STRING,
Thank you for writing to Dell Community Forum.
Please update the BIOS and chipset driver from our Dell Support site.
Please private message us the service tag of the system along with your email id.

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I got flickring problem only while playing games in my laptop.

But,i alreday tried lots of way to fix this problems still i can't fix the flicker problem
I changed the power plan to High performance
I changed the Intel graphics video setting from maximum power saving to maximum performance
Finally,i updated my display drivers also .
Guys,please help me to fix this problem because it irritating me while playing games.
thanks..

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Hey guys,
After 6 months of use, the left hinge on my 7559 has decided to give up. 
I've followed official manual to open the laptop and see what wrong.
Here's a photo and a video showing how 2 of the 3 screws holding the left hinge have failed:

drive.google.com/open
As you can see, the yellow copper thingies that hold the screws (not sure how they're properly called) have been pulled out of the bottom case. Only one screw that goes through fan and into palmrest is still holding up.
Could you give any advice on the best way to repair it? Would I need to get a replacement bottom case or is there way to just get new yellow copper thingies and put them in the sockets in the bottom case?

Cheers!

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Hello! 
I just received my new dell inspiron 15 7000 (7559) i5 non-touchscreen model for 1 day and it already developed an issue which manage to drive me crazy. My laptop screen decided to turn blank randomly while leaving the entire system on. This means that the keyboard light is still on and I can still adjust its brightness but the screen is just blank. The only thing that I can do when it happens is to turn off and on the laptop with power button, and the screen will come back on again. I had no idea what causing this and I already tried to reinstall both the bios and my gpu driver to those listed in dell support website. Has anyone else encounter this problem? Please help because I am so desperate and disappointed right now. P.s. I had to write this question 3 times because the laptop screen just turn blank when I click the post button below >:(

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Hello,
I got this laptop recently and ran into an issue when connecting to external displays, in all games I am unable to set my video settings to 60Hz when choosing to project my display to the external screen only. If I duplicate the screen then I have no issue, but I want to be able to close the laptop lid and have 60Hz as an option, otherwise everything shows up as 59Hz which causes stuttering and flickering. The weird thing is that in Windows my refresh rate shows up as 60Hz at 1920x1080 but when launching any game 59Hz is the highest I can go to when set to display as "second screen only" in Windows 10. Please let me know what I could to fix this, and if it is not clear let me know.

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The old card is 8gb DDR3L....couldn't find much on the particulars online but managed to find this on an ebay post:
Manufacturer: SHARETRONIC
Manufacturer Part Number: SM322NW08IAFBrand Name: SHARETRONICProduct Name: 8GB DDR3L-1600 Memory ModulePackaged Quantity: 1 pieceProduct Type: Ram ModuleMemory Size: 8GBMemory Technology: DDR3L-1600Number of Modules: 1Memory Speed: 1600 MHzMemory Standard: PC3L-12800Memory Composition: 128Mx64Platform Support: laptop/notebookForm Factor: 204-PinsNon-ECC: YesUnbuffered: YesCL11Chips on both sides: YesChips per side: 8Total number of chips: 16
Voltage 1.35V
Backward compatible with 1.5V DDR3 memory module.
I was told by support that i would need this one http://accessories.dell.com/sna/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=A7144863 but he wouldn't give ma a firm yes or no on my question which kinda makes me think he was trying to get me to buy more from dell....maybe not though
If it's usable with my Inspiron 7559 it'd save me from having to spend extra money so any help would be greatly appreciated. Thanks in advance for the help!
Insipiron 7995 specs: Memory Slot Two SODIMM slots Type Dual-channel DDR3L Speed 1600 MHz Configurations supported 4 GB, 8 GB, 12 GB, and 16 GB

A:will this 8gb RAM card work on my inspiron 7559? Please help! Details in post

SIRPOOFLERUS,
From reading the memory specs you provided and comparing to the 7559 memory specs it looks like it should work.
Memory 
Inspiron 7557/7559 ships with DDR3L 1600 MHz memory. The system has two memory (RAM) slots, which are accessible by removing the bottom base cover.
The "L" in DDR3L stands for low-voltage. It uses up to at least 15% less power than DDR3 and 40% compared to DDR2.
Inspiron™15 - 7557/7559 has 2 SODIMM memory slots which support: Dual-channel DDR3L & 1600 MHz Inspiron™15 - 7557/7559 supports a maximum of 16 GB system memory.

Memory Memory module connector Two internally-accessible DDR3 SODIMM sockets Memory module capacities 4GB, 6GB, 8GB, 12GB, 16GB capable Memory type 1600 MHz Dual channel DDR3L Configurations supported 4GB, 8GB, 12GB, and 16GB Minimum memory 4GB Maximum memory 16GB

 

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After a recent Windows update (I am using Windows 10), I have found that there is now acceleration on my built-in trackpad input. That is, the distance my on-screen cursor moves for a given amount of movement of my finger depends on the speed at which I move my finger. This is undesirable.
Normally, mouse acceleration is caused by enabling the "Enhance pointer precision" setting in the mouse settings section of the control panel. However, I have this setting disabled.
Is there any way I can disable this mouse acceleration? Thank you in advance.

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Hello folks. 

In the L502x  BIOS password for the SSD is set, and unlocks the SSD just fine. 

When installed into the 7559 it sees the drive and puts up the "drive XYZ  is unlocked, enter password to unlock" . 
The password does not work.     The keyboard is not at fault ( checked via booting with supplied M.2 SSD). 

Drive is a samsung 850 EVO 512  2.5 form factor drive and is not at fault in the l502   
Samsung Magician detects no issues with the SSD 
Does the 7559 bios ( 1.0.2) support  use with these drives ? 

Thanks. 
S. 

A:L502x bios-passworded SSD not unlockable in Inspiron 7559

You need to remove the password on the drive before you remove it from the system where it was set.  Once that's done, you can move the drive to a new system (assuming you mean to format it and reload the OS;  there's no way you're going to transfer a bootable drive from an XPS 15 to an Inspiron and be able to boot it into Windows).
The password is stored on the drive and in the CMOS - once it's set, you cannot access the data other than in the system where the password was set (or until, as above, you remove the password).

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Hi, I recently purchased a Dell Inspiron 7559 for school, my first laptop ever. It took me about 6 months to finally decide on a laptop, and I'm very happy with it...it's beautiful. But, I've had two problems with the display. First, there is some slight yellow discoloration on the right half, not a big deal, just my ocd, probably just some backlight bleed or something. But the big issue is that the screen brightness flickers constantly. I can only really notice it on the lower brightnesses, but I use those so its a problem. I've tried EVERYTHING. Tons of driver fiddling, power option fiddling. I cant tell if it flickers in the bios screen or lcd bist, but I've disabled both NVidia and intel HD graphics drivers and no matter what I do, it still flickers. This makes me think that this Is a hardware issue. If anyone has some insight, I would really appreciate it. Should I send it in for repair, or just wait a bit as I read online somewhere that the lcd backlight needs to "settle in" for it to stop flickering with takes a decent amount of screen on time. Sorry for the long post, but this is my first pc and I'm a little bit picky about the function of my things. Thanks.  

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Hi all! I have the Inspiron 7559 with an i5 cpu and the Nvidia Geforce GTX 960m for the GPU.I'm looking to get a 144hz monitor for higher framerates on some games. May i check if the laptop and GPU can support a higher refresh rate monitor? 
I understand that given my setup, i wont get ultra settings on a 144hz monitor. I'm actually looking at playing overwatch on low settings.

thanks!

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Dell Inspiron 7559 15.6 inch FHDIntel Core i7-6700hq/8gb/1TB sshd/4gbGTX 960 M/Windows 10

A:Dell Inspiron 15 7559 has no key board Backlight feature?

Hi,
We?re listening. Dell Inspiron 7559 is factory configured with a chicklet keyboard and there is no backlight feature. Please PM us with the service tag, registered owner?s name and your email address, so that we can check for more details. To send a private message, click on my name and select ?Send private message?.

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When I installed windows it automatically found a driver for both the nvidia 960m and intel hd 530.  I went to nvidia site and installed the latest drivers even though they warned it may cause instability. When  I realized things were going wrong with the screen tearing I immediately uninstalled and installed the correct video drivers from the website here.   However I am still having problems with screen tearing horizontally across the whole screen at least with videos playing through steam.  At the time of the screen tearing I did have my laptop connected to my 1080p tv via hdmi.  Any ideas?  Do I need to reinstall windows completely to get rid of the newest nvidia driver I installed? 

A:Dell Inspiron 15 7559 4k Horizontal screen tearing

I have the same problem with my Inspiron 7559 that i bought 1 month ago. The problem ocure when I'm gaming or simply watching video. If you have any solution please share it to me, thank you.

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Just since yesterday my one week old Inspiron 7559 Power and Battery Status Light blinks, white light keeps blinking either if it was plugged in or in battery mode.  What does this white light blink mean?  Is it a clue to what is wrong?  Any ideas?

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