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Dell Inspiron 7559 backlight bleed

Q: Dell Inspiron 7559 backlight bleed


I bought Dell Inspiron 7559 and I am very happy with laptop. However, I noticed that there is some backlight bleed on the bottom of the screen. I dont know what is acceptable level. Is this good or defect?
Thanks for help.

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Hello, I'm having a small problem with my new Dell laptop.
I can't find the option where I could set my keyboard backlight to stay on constantly. It keeps falling asleep (turning off) after a short period of time. It is really annoying late in the evening as I always have to wake it up. Is there any way I could turn off the automatic sleep mode or atleast prolong it?
Thanks in advance :)

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Dell Inspiron 7559 15.6 inch FHDIntel Core i7-6700hq/8gb/1TB sshd/4gbGTX 960 M/Windows 10

A:Dell Inspiron 15 7559 has no key board Backlight feature?

We?re listening. Dell Inspiron 7559 is factory configured with a chicklet keyboard and there is no backlight feature. Please PM us with the service tag, registered owner?s name and your email address, so that we can check for more details. To send a private message, click on my name and select ?Send private message?.

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Is there no way to adjust the time the backlight stays lit? Seems like the light goes off almost immediately after typing. Would like to have the light on all the time when the unit is plugged in. Is this something that Dell can update?
Are there any downloads I can get that would allow me to alter this units behavior?

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Hi, I can't seem to get anything higher than 1920x1080 in the list of available resolution options when I connect my Dell U2713HM monitor to my Dell Inspiron 15 laptop. I've run this monitor at 2560x1440 on another laptop over HDMI in the past but that was with Windows 8. The Intel HD Graphics 530 Control Panel doesn't offer any resolutions above 1920x1080 for the external monitor and adding custom resolutions results in the error "the custom resolution exceeds the maximum bandwidth capacity". I'm using the same high speed HDMI cable that worked at 2560x1440 with this monitor on my previous laptop. I'm fully up to date on all of the drivers for the laptop.
Does anyone have any suggestions? I'm not sure what else to try. Could this be a Windows 10 issue? Should I try the standard Intel HD Graphics 530 drivers from the Intel website?

A:Dell Inspiron 15 7559 connected to Dell U2713HM monitor over HDMI can't do 2560x1440 resolution in Windows 10

Hi JonoBloo,
The hardware on the system supports the 2560x1440. It should be a software issue. I would suggest you to uninstall and reinstall the video card driver from Dell website as these drivers are tested on the Dell system. Please follow the steps mentioned below to uninstall the video card.

Press the Windows key and Start typing devmgmt.msc and then press enter.
Select the Display adapters listed and right click on it.
Now select properties.
In the properties window, under Driver tab, click on Uninstall button.
Check “Delete the driver software for this device.”
You want to delete the driver click OK.

After the uninstall finishes restart the system. Then reinstall the Intel video card driver for issue resolution. Please enter your service tag # on the link below, select the OS, then download the video card drivers from Video section onto the system and install it.
Please let me know if this helps.

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Hi, I've had my laptop for just a couple of weeks and have noticed that there is a yellowish corner of the screen. It is only apparent with a black screen. I have a theory that there is extra pressure in the right corner because that's where the thinkpad logo and red light are on the backside.  Anyway, it doesn't bother me; I'm just worried that it might get worse progessively.  I don't really want to have to send it back to China and wait for repairs. But want to go ahead fix it while under warranty if there is a possibility that it will get worse.  ?Is this an acceptable amount of bleeding? (note: the only bleed is in the top right corner. It's definitely bleed because it goes away when I bend the screen ever so slightly. Everything else is glare. )

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I just bought XPS 15 9550 FHD and noticed this light bleed on the screen. This is not normal? Right?


A:XPS 15 9550 backlight bleed?

That is not normal nor would it be something I personally would accept.  Depending on where you live, you can either do a new for new exchange, refund, and/or tech support replacement of the panel. 

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I bought this laptop and after i opened the box i went for a video to see the display features. Then i noticed that there are White Spots\Screen Bleeding at the edges of the screen.I returned the laptop to dealer and he told me this was not a fault or defect and he was not going to change it.They simply do not accept that this is an acceptable condition to replace the laptop.He agrees that this happens to many products and he knew this was the issue in his many products but refused to return it.I need advice... Thanks in advance...  

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Hello I'm not sure if this is normal or not. In my opinion it looks faulty. Could you please tell me if this is acceptable or not? I bought Lenovo y700 yesterday so i can replace it within 14 days. ?

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Hey which ram is best and do i need for my dell laptop 2 x 8 gb , i found a couple but unsure i got told i need either cl11 cl13 and it has to be ddr3l

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I recently buoght VN7 - 592G but it seems it has backlight bleed. Is this normal?  I'm planning to RMA it 

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Hello, this is my first post here! I just bought a Lenovo Y700 today, and I'm very impressed with it so far. However there's just one thing bothering me: backlight bleeding. I've never owned anything with an IPS display before, so I'm not sure if this is normal or not. Could you please tell me if this is acceptable or not? Does it get worse with time or stay the same? I read that it's normal for IPS displays to an extent. Is that true?Here are some pics: one on the bottom worries me a bit.Thanks in advance!

Go to Solution.

A:Lenovo y700 backlight bleed

Hi Interlope,
Welcome to the Community Forums,
I was not able to open your issue might be similar to this thread . Check on the image provded .On the sample image glow seems to appear on different angles too.
 - Link to images
 - Link to images
"IPS glow should only be apparent at extreme viewing angles in very dark images or black screens. If it is visible from head on and always in the same spots, it's not IPS glow, it's backlight bleed " .
In normal IPS display, such glow usually is mimimal and be lesser than an inch.
Else call in tech support for repair especially if return is not an option.
Hope this helped you in your decision. 

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Answer Match 81.9%

Hi All,I have an Inspiron 15 7000 series (7559) to be exact.Core i7 processor,4 GB RAM,GTX 960M and 1 TB HDD.I have been trying to play GTA V,The Witcher 3 and a few other games but none of them work properly there is so much lag.I have reinstalled windows all NVIDIA drivers and everything is up to date.While playing the game GTA V in this case when it lags my DISK is at 100% in the task manager could that be the issue.I have been so disappointed with this laptop till now.Can anyone please help me with this issue.
Thank you.
( I have contacted dell they have replaced my motherboard which includes the Cpu and Gpu twice but still nothing)

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Hi,I have bought dell Inspiron 7559 2 months back. Around last 3 weeks iam facing hanging issues which is increasing. both keyboard and mouse pad hangs for a 2 to 3  second and gets normal. now its hanging again and again. Iam not even playing games on it that requires huge processing power. I hanged 7 to 8 times while writing this post.Please suggest what to do.

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I opened my new Inspiron 7559 today, after updating all the drivers including the NVIDIA one, so I installed league of legends, upon playing the first game, I noticed my FPS was around 130 and would cap around there, I found this odd as the laptop I had returned before this was an older model by Dell and it ran the game completely fine at 215 FPS another thing I noticed is the game would freeze randomly, overall it feels like my laptop isn't keeping up even though it has really good specs, what is the possible issue?
EDIT: Last night the game completely froze and I had to manually turn off my laptop and back on again.

A:Possible GPU issue on Dell Inspiron 15 7559

I have the same problem with my Inspiron 15 7559 playing The Division. Game hangs with fans at full speed and laptop won't turn off even when holding down the power button for more than 10 seconds. How do I manually turn off the laptop? It's still running as i type...

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Answer Match 81.9%

My dell inspiron 15 7559 wont shut off, the keyboard stopped working, the mouse and trackpad stopped working and the power button wont shut the computer off. Please advise on how to turn it off.

A:Dell inspiron 15 7559 unresponsive

I suggest you contact Technical Support for assistance in the link below:

If Dell doesn't answer your question then I suggest you( or a very good friend) remove the battery, press the " Power On" button for 20 seconds, install battery,adapter, and then power on the system. Hopefully your computer function well now.

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Answer Match 81.9%

Hi, i have an Inspiron 15 7559. Last week my battery  was damaged and can't use it anymore, since then I have low fps while gaming (gta v, witcher 3, etc.), I've read there is a kind of throttling when there is no battery, maybe the turbo boost is not being enabled.
Is there a way I can make the laptop work again like before, I can't buy a new battery yet because I live in Peru and is hard to find this battery model.

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Why Active State Power Management is not supported on Dell 7559? Any plans to fix this with BIOS update?
In Windows if I do powercfg /energy it reports the following: 
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

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Just got my computer back from Dell tech support having sent it because of an issue with no audio output device installed and the red x on the toolbar. The computer is in the exact same state as before I sent it with nothing fixed. I've tried reinstalling the drivers multiple times, checked if audio services were running and all of that. Feels like a huge waste of money at this point and is especially disappointing because this computer was actually a gift for someone. Has anyone had this issue with this computer and have it resolved without resorting to an external usb sound driver?

A:Dell Inspiron 15 7559 No Audio

You can diagnose this by performing a system recovery (reset the laptop back to the original factory configuration.) If there is still no audio immediately after recovery, before getting on the internet, then the audio hardware has failed and Dell will have to fix it under the terms of the warranty. In other words they could not say it is a software issue and therefore not covered.
If the recovery does fix it, but the problems recurs after getting on the internet, then probably some Windows Updates-related issue.

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Hi, I just bought a new Dell Inspiron 7559, with the 2 year warranty, but the problem is it only has an HDD, and I wanted to install a SSD, and possibly a 8GB DDR3, but my question is will doing this void the warranty, on the bottom of the laptop there is no sticker saying it will.

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Hi Everyone,
I have a new Dell Inspiron 7559:
I use it for work, mainly translation tools, and also for some ocasional gaming (Witcher 3, Cities skylines, etc.).
So I was thinking on maybe upgrading it a bit, but as I´m on a budget I can only afford upgrading the ram up to 16GB or to buy an SSD of 250GB, what would you suggest to upgrade?, which of both would have more impact on the performance?.
Thank you very much!

A:Upgrade Dell Inspiron 7559

If it's running a conventional (or hybrid) hard drive, the SSD will make much more of an overall impact than the memory upgrade.

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Answer Match 81.9%

Hi, I am looking into upgrading/adding another RAM for my Dell Inspiron 7559 laptop. Is this specific unit compatible without any issues? I need moderators to answer please thanks in advance :)
RAM Link:

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Hi All, I recently got a Dell Inspiron 7559. It came with a 8GB Skhynix "hmt41gs6bfr8a-pb no aa 1506" RAM stick. I'd like to upgrade it to 16GB. I thought I had bought the same 8GB RAM model from ebay, but I had received an 8 GB Skhynix "hmt41gs6bfr8a-pb na aa 1511". Are they two completely different models because of their different nomenclature? Can I still use it to upgrade my ram? Thank you

A:Dell Inspiron 7559 ram upgrade

There's only one memory socket on this model, so an 8G isn't going to get you an upgrade.  You need a 16G module to upgrade.
These are available, but brace yourself of the price - they're expensive:
(as you can see, going from 8G to 16 causes the price of a module to rise by a factor about five).

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my dell inspiron 7559, hang in the middle of the game (Sniper Ghost Warrior 2) and it freeze, i dont know what to do because i cant turn it off with its power botton ... the speed of the fan is high. what should i do with this, should open the back case ang remove the battery to turn off or what?

A:my DELL inspiron 7559 hang and i cant turn it off

Press and hold the power button for 30 sec.  The system will turn off.

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I recently bought inspiron 15 7559 i7 and found that the keyboard is bilingual.
It's little bit hard for me to type as the enter key is really small. 
Would it be possible to get another keyboard (with different layout) and replace it? 


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Hey everyone,
I was using my Dell Inspiron 7559 this weekend and suddenly the audio from my headphones quit. I had no problems in the first month I had the laptop, and the audio from the speakers still works fine. When I plug in the headphones the dialog box also doesn't show asking me about the audio device connected to the port. I know the headphones work on my phone, and I've tried deinstalling the Realtek audio driver and using the native driver. Nothing seems to work. Anyone have any suggestions? I'm grateful for any help!

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I have just bought a Dell Inspiron 15 7559 and it just arrived this morning. However, when I try to play any sound the speaker starts to crackle heavily. The only solution that works is plugging in headphones and unplugging them which seems to work. But once you shut down the computer, and turn it back on, this problem still exists. I have already updated the realtek hd audio driver as well as the bios. I would hate to have to return the laptop as it works flawlessly otherwise.

A:Speakers Crackling on Dell Inspiron 15 7559

Install latest Realtek driver FROM REALTEK SITE, not from Dell site.
That Realtek driver ll have an advanced option to disable audio power management. That's it.

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As the title says how exactly do you achieve this?

I have an ISO Ran RUFUS 2.6
GPT Partition Scheme for UEFI
Fat 32
8192 Default
X Quick Format
X Create a bootable disk using
X Create Extended label and Icon Files

so the next part is the Kicker Dell did a number on their Bios and rather than using standard logic as we have done so many years just setting the boot order to "Boot USB" first, you "Only" have the option to create a "Boot Program"!!! so you select your USB Drive then which ever file you want it to boot I'm Assuming? So I tried selecting Setup, bootmgr.efi, and autorun with no results!

I get the secured boot error crap, turn that off and I get Legacy BIOS (that defeats the entire point) What the hell happened to Win95 Boot Discs and FDISK?

I am so frustrated with this garbage, I found out the hard way with Windows 10 and trying to nuke the SSD and put a clean install of 8.1 on it.

Any directions especially concerning Dell's wonderful BIOS would be appreciated!


A:How to install UEFI on Dell Inspiron 15 7559

Try setting BIOS back to default then press F12 when you boot. Select USB device from the UEFI section of the boot menu.

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I just bought a new Dell Inspiron 15 7559 a month ago. The first week it was amazing with no problems at all. 
Then when I was working on it, left it plugged in and left is for a while, then came back to it after 1 hour or so, I noticed that the battery was discharging. 
Did not mind it until it went to "plugged in, charging" 0% and it shut off completely. 
I tried to turn it on several times and it did not turn on. 
Called Dell service center and advised to remove the battery. I cannot remove the battery completely because of the screw type but managed to remove the cables. 
I turn it back on and it worked again. But after a few days the probem kept recurring. 
Its going like "plugged in, charging" but it is not charging. Or "1 hour 05minutes to full charge" but after an hour it will be "1 hour 40minutes to full charge". I mean what gives. 
Have done all that was advised in the internet but not hing is working. 
I have done restart task manager, uninstall API, and all that, but the problem is recurring.
BIOS was updated recently also. So is it hardware of software. 
Please help for anymore ideas?
Its brand new, it rocks when it is working, but I dont have the patience to kept on checking for hte battery status. It is getting annoying also. 
Thank you. 

A:Dell Inspiron 15 7559 Battery Problems or So I think

Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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I have bought this laptop about 2 months ago. Since i bought it, I have noticed that it's performance is not what i should expect.
I mean, i can be in Google Chrome viewing a page, and in the moment i scroll using my mouse, the laptop like freezes for a milisecond and then continues. Same happens when playing videogames, i can be playing at low/ultra details, 60+ frames per second, but every now and then i get a frame drop and then it goes back to where it was before, it's super annoying and shouldn't be happening.
I always thought it was something with the game, that it was not well optimised but it seems to be the computer.
Things i have done:
1. I reinstalled Windows 10 using the software provided by Microsoft.
2. All my drivers are up to date
What could it be? my laptop specs are:
6th Generation Intel Core i7-6700HQ Processor (6M Cache, up to 3.50 GHz)]NVIDIA GeForce GTX 960M 4GB GDDR58GB Single Channel DDR3L 1600MHz (8GBx1)1TB (5400rpm) Hybrid HDD with 8GB Flash
All these things occur with the laptop plugged or not, it doesn't matter. Gaming, i have used Balanced and High Performance battery mode but i don't see any difference. This has happened to me for example in CS:GO, LoL, World of Warships, etc.

This is a benchmark i did with HDTune:

A:Dell Inspiron 7559 video stuttering

When you are saying that it is stuttering, does it do this all the time or is it something that will be working and then you get a quick stutter and then things return to normal?  If this is happening, it's most likely just a point in time where the files that the processor needs to access files haven't been loaded into RAM yet.  Your processor then has to wait for the HDD to load the file and continue on from there.  Does Google Chrome do this all the time?  Again, when it first boots or if there is something that computer has to load on the webpage such as Flash or anything like that, it can cause a temporary delay in the time that it is loading.  If it's doing it constantly then it might be something to look at, but once in awhile, it's not uncommon for this to happen during loading.  5400RPM is slowest speeds for HDD and it can cause your computer to have to wait for loading here and there.

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Hello,Got the Dell Inspiron 15-7559Standard with 100 gb 2,5 inch HDD.Inserted a Kingston 2.5 inch HDD, works fine.Now days later I also inserted a M.2. Sata SSD. Both Disks work.But when selectign legacy boot and first selecting the second HDD it does not boot up the 2nd HDD. It gives an error message saying boot.msgr is missing.Tried :- Legacy mode, Secure mode on and off- Turning back to Uefi mode with secure mode on and off- Legacy mode and all kidns or boot orders.When I press F12 at startup and go to boot selection and select 2nd HDD, there is no problem, it boots up my 2.5 inch ssd no problem.Now I installed windows also on my M.2. Sata SSD and this one boots up fine in legacy mode. No issues at all. But also now when setting 2nd HDD first it still boots up the m.2. And once again manually selecting the 2nd HDD at startup works fine.I would like to use the 2.5inch ssd as boot device and the M.2. sata as storage.I have my reasons for this lol. :) Can anybody supply me with some advice/help?Thanks in advance!

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Hello, my dell is getting some issues with its speakers, a kind of popping crackling noise, I've just registered two videos. After updating the bios it seems working better and is not as much as before. Should I rma my laptop or it's a driver issue? This is the first day that I have been using it.

after updating bios:

A:Dell Inspiron 7559 speakers popping

user75970 popping crackling noise
Hello. It's a common problem with that model. See the Choppy/Skipping Audio FAQ for the solutions other owners have found. The 7559 section is the 1st section after the links at the top of the FAQ.

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I bought a Dell Inspiron 15 7559 laptop about a week or so ago and several days later realised some odd USB transfer behaviour. Tried all 3 different usb3.0 ports, same problem.
(Bios was updated immediately after cloning hdd to m.2 ssd and all drivers updated.)
(I swapped the 1TB hybrid drive with a Samsung 850EVO and installed an m.2 Samsung 850EVO) (OS and most files on the m.2 drive)
External hard disk: Transfer of large sizes or even a single large file (GoPro video near 4gb) occurred rather erratically (fluctuating between 90+ and 40+ mb/s) and eventually reaching 0mb/s and pausing there for quite awhile before transferring again at fluctuating speeds, sometimes reaching 0 and pausing again. File transfer completes eventually, but after a ridiculously long time.
The same hard disk works fine with my desktop (writes at a steady 90+mb/s)

External ssd: transfers for awhile before reaching 0 and giving an error code. (works fine with my desktop) (error code: 0x8000745D)

Thumb drive: writes fine at 90-100+mb/s, just like my desktop.  
Notes: File transfer problems mentioned above were from both the m.2 drive and 2.5mm drive, internal transfer from the m.2 to the 2.5mm Samsung 850EVO ran fine. Samsung Magician installed, problems persist with RAPID either enabled or disabled.
Solutions I've tried but have not made a difference:
Chkdsk /f /r
Booting into safe mode (transfer problems existed even in safe mode)
Uninstalling and reinstalling usb drivers
Disable/... Read more

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Answer Match 80.64%

My 7559 laptop is still relatively new but I feel like ever since an update in June it's been acting strange. It froze for no reason and wouldn't shut off when I held the power button. I had to unplug it and let the battery die. When I restarted everything was fine so I ran McAfee got nothing and moved on.
That said, ever since it can't seem to handle sleep mode as well as it use too. I was able to leave it on for a few weeks at a time and now I feel like I have to turn it off daily or it's Memory goes up. It's also frozen once since the initial freeze but that time it actually let me hold the power to turn it off. 
I'm fairly certain I'm not the only one experiencing this. I think it's the update that caused it, but I don't really have any proof other than McAfee hasn't found anything. I've been keeping the task manager up to keep an eye out but the only things that are noticeable are System and Compressed memory and McAfee. Well those and Chrome but chrome's always been a hog. 
I can deal with it for now, but I'm hoping there will be an update or something to fix it. I'm really just posting to see if anyone else has experienced this or something similar. 

A:Dell Inspiron 7559 high Memory

There is no need to wait until the battery runs down to turn off a frozen laptop nowadays. Simply hold down the power button until it shuts off. It will take 30-40 seconds.
You can uninstall updates if you think there is a bad update. Open Settings, Update, Advanced Options, View update History, Uninstall updates. Not all updates can be uninstalled but some can. You should also check the Event Viewer for clues as to what might be hanging up the computer.

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I have a brand new dell inspiron laptop which was delivered yesterday. First day worked fine. Have woken up this morning and the ac adapter is not charging the battery. I did a diagnostic boot and when scanning the battery the error message read:
I have no idea what has caused this fault and how to get it fixed. Please help, ive had this laptop less than 48 hours. 

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hi, my keyboard never lights up regardless of room light conditions.
any ideas?

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I have brand new a Dell Inspiron 7559 (Core i5 model) which i received 2 days ago.  The inbuilt speakers work fine. But when I plug in my earphones, the is sound only on the left side and a very faint sound on the right one. When I check the left and right sound in the sound properties, both the test sounds appear on the left side only. The earphones I am using are Klipsch R6. And here are no issues with the earphones since they work perfectly with my phone and other Dell Inspiron laptop.
Any help would be greatly appreciated.

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Answer Match 79.8%

Recently I bought the Dell Inspiron 7559 (gaming one).
It has the option to add a SSD drive. I bought a m.2 SSD 256gb drive from Plextor.
See link for the version. The BIOS and Windows both don't recognize the SSD.
I have put it in and out several times. Updated BIOS / Resetted BIOS. It just won't recognize it.
Do I have to tweak any settings in BIOS for the SSD slot to "activate"?
I thought this was a plug and play thing. How can I get this to work?
Note: I also have my HDD still plugged cuz it has everything on it (windows etc).
I want to convert windows to the SSD if it CONNECTS EVER.
Help would be appreciate SOOO MUCH.

Thanks in regards.

A:Dell Inspiron 7559 m 2 SSD upgrade failed / not recognized

That's a PCIe SSD -- this system supports mSATA (SATA 6G), not PCIe.  You'll need to exchange the drive for an M.2 SATA/SATA6G version.

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I got this laptop recently and ran into an issue when connecting to external displays, in all games I am unable to set my video settings to 60Hz when choosing to project my display to the external screen only. If I duplicate the screen then I have no issue, but I want to be able to close the laptop lid and have 60Hz as an option, otherwise everything shows up as 59Hz which causes stuttering and flickering. The weird thing is that in Windows my refresh rate shows up as 60Hz at 1920x1080 but when launching any game 59Hz is the highest I can go to when set to display as "second screen only" in Windows 10. Please let me know what I could to fix this, and if it is not clear let me know.

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Hi, I recently purchased a Dell Inspiron 7559 for school, my first laptop ever. It took me about 6 months to finally decide on a laptop, and I'm very happy with's beautiful. But, I've had two problems with the display. First, there is some slight yellow discoloration on the right half, not a big deal, just my ocd, probably just some backlight bleed or something. But the big issue is that the screen brightness flickers constantly. I can only really notice it on the lower brightnesses, but I use those so its a problem. I've tried EVERYTHING. Tons of driver fiddling, power option fiddling. I cant tell if it flickers in the bios screen or lcd bist, but I've disabled both NVidia and intel HD graphics drivers and no matter what I do, it still flickers. This makes me think that this Is a hardware issue. If anyone has some insight, I would really appreciate it. Should I send it in for repair, or just wait a bit as I read online somewhere that the lcd backlight needs to "settle in" for it to stop flickering with takes a decent amount of screen on time. Sorry for the long post, but this is my first pc and I'm a little bit picky about the function of my things. Thanks.  

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i have dell inspiron 7559
it doesnt work well with my capacitive stylus
thats why i wonder if someone try with active stylus that its work good for it

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Answer Match 79.8%

hello i have a problem with my 1 week old dell inspiron 7559,when media is playing(videos,music,games etc.) sometimes there is a noise stopping the music,video or whatever for one second and then plays again,i have updated wireless and HDD drivers but still does it,
any suggestions?
thank you

A:buzzing noise on my 1 week old DELL INSPIRON 7559

Thank you for writing to us!
Kindly update the following drivers
BIOS+Chipset +Video+ Audio Driver.
Once you update all these driver kindly check if the system works fine.

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Answer Match 79.8%

When I installed windows it automatically found a driver for both the nvidia 960m and intel hd 530.  I went to nvidia site and installed the latest drivers even though they warned it may cause instability. When  I realized things were going wrong with the screen tearing I immediately uninstalled and installed the correct video drivers from the website here.   However I am still having problems with screen tearing horizontally across the whole screen at least with videos playing through steam.  At the time of the screen tearing I did have my laptop connected to my 1080p tv via hdmi.  Any ideas?  Do I need to reinstall windows completely to get rid of the newest nvidia driver I installed? 

A:Dell Inspiron 15 7559 4k Horizontal screen tearing

I have the same problem with my Inspiron 7559 that i bought 1 month ago. The problem ocure when I'm gaming or simply watching video. If you have any solution please share it to me, thank you.

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Answer Match 79.8%

I got flickring problem only while playing games in my laptop.

But,i alreday tried lots of way to fix this problems still i can't fix the flicker problem
I changed the power plan to High performance
I changed the Intel graphics video setting from maximum power saving to maximum performance
Finally,i updated my display drivers also .
Guys,please help me to fix this problem because it irritating me while playing games.

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Answer Match 79.8%

Just since yesterday my one week old Inspiron 7559 Power and Battery Status Light blinks, white light keeps blinking either if it was plugged in or in battery mode.  What does this white light blink mean?  Is it a clue to what is wrong?  Any ideas?

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Answer Match 79.38%

i know this is the win7 forum... this machine is running 8.1 but i really dont think it has to do with the OS.. maybe im wrong.. either way, i dont have an account for the 8 forum and dont feel like creating one now.

got a new dell inspiron 20 touch, all in one...
i have the power settings set to turn off display after 20 minutes... it turns it off after 20 minutes. totally off, then in 2 seconds, it powers up the backlight... so, i am looking at a blank, black screen...
how can i make the monitor turn off completely like it does on all my other machines?

thanks for your time

A:backlight will not turn off on dell inspiron 20 all in one

Have you considered asking this on the Dell community forum?

People there more familiar with Dell products.

BTW, there are 3 different Inspiron 20 models. Which one do you have? (If it makes a difference).

8 more replies
Answer Match 78.96%

While playing CS:GO, my laptop froze and won't shutdown with holding down the power button, had to open up the back panel and pull the battery connector to shut it down. This is the first time it happened, had the laptop since Feb.
Is it related to cpu temperature management? Ambient temperature in my room is kinda high lately would peak to 87 degrees C using HWMonitor from 80 normally.
Any feedback/replies to this post is pretty much appreciated! Just want to know what to avoid to keep it from happening again.

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Answer Match 78.96%

Hi All,
My problem is ... no, not quite so, my PROBLEM is Windows 10 Anniversary Update gets downloaded, installed and failed again and again. When it goes through Windows Update Center everything goes well but finally after a reboot I get a notification that the system couldn't install the update. No other information or error codes provided. After that Windows Update Center finds the same Anniversary Update and everything goes in circle. I called Microsoft Support three times with different engineers but with the same final result - the problem still unsolved. I used MediaCreationTool utility as well. With this utility the whole process goes well but finally I get popup window that says "Error occurred while installing update". When I tried to reinstall Windows 10 from the image created by MediaCreationTool I got error code 0xd0000034 (finally!!! something I can use to find a solution !!!), but looking through the Internet for this code didn't help to resolve this. Any other updates are installed with no issues. The Problem only with Anniversary Update.
Some info about my laptop.
About the System:
Version 1511
Windows 10 Home Edition Single Language (Russian)
About the hardware.
16Gb, I added extra 8Gb and I installed SSD SanDisk SD8SN8U256G1122 256Gb.
All the rest is standard configuration of 7559 laptop.
Some specifics related to what I did to my laptop. As I mentioned before I installed 8Gb extra memory (identical memory chip to the installed ... Read more

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Answer Match 78.96%

Guys I messed up real bad... I saved up money for a year to buy this laptop and finally yesterday ordered it in ebay, and afterwards going through the details I noticed it didn't say that it had the gtx 960m video card but rather intel HD graphics built in. The price is the same as the other versions of the laptop with the gtx on eBay and I just happened to be a complete moron not checking twice as I should've and order this particular version
My question is does it even exist? Dell 7559 without the gtx 960m? It's the same price as the ones with the gtx video card.
I don't even know what to do...

A:Is there a version of the Dell inspiron 7559 without the gtx 960m graphics card?

When you are buying from online Market, you have to double check you are getting an functional complete legit products, and read reviews from many sources before buying a specific products.
In your case, Dell Inspiron 15 7559 was an "Manufacture Refurbished" of returned Inspiron 15 to the factory according to the description.
Thus, read carefully next time, as refurbished are likely "tested" to function as intended. From the page on Ebay you have brought, it might have been a bad buy, so you got rip off for the wrong product if you did not get your refund. Ebay in my view is not too safe, it more of a trade market  versus places where you can buys computer officially. Thus this problem is between you and the seller.

PS: Yeah most I15 7559 model should have Geforce 960M graphic as detail here ><.

1 more replies
Answer Match 78.54%

The keyboard backlight of my new Laptop Inspiron 15 5558 (bought August 2015) is constantly shutting off.  Keyboard backlight is up only 10 seconds and then shut down.  This is obviously too short and I'm searching how to set the keyboard backlight to a longer time (let say 60 secondes at least). 
My laptop is running W10 Home Edition.  I looked in Config Panel / Windows Mobility Center and there is no settings for the keyboard backlight.
I suppose a Dell system application should be able to set this on my laptop.  Please provide instruction how to proceed.

A:Dell Inspiron 15 5558 / How to set keyboard backlight

Hi aptiva01,
Please check this - - and let us know if it works for you.
Keep us updated.

6 more replies
Answer Match 78.12%

I did a clean installation of windows 10 on my Inspiron 7559, how can I restore the factory fans control?

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Answer Match 78.12%

Hi all I recently got the i7 version of this laptop and noticed that the speakers rattle a bit when vocals are being played and the headphone jack makes everything sound like it has REVERB added to it...??? It sounds like I'm in a chamber. I updated everything, anything I can do or no?

A:Dell inspiron 7559 audio problem. Speakers and headphone jack.

1 week now. Anything or should I call? This is terrible.

2 more replies
Answer Match 78.12%

I bought a new Dell Inspiron 15 7000 - 7559 core i7 with touch display about a 4 days ago. I've noticed the screen flickers on low brightness level. (below 30%).
If you have any solution for this please let me know.

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Answer Match 78.12%

My 6 month old Dell Inspiron 7559 has starting coming apart from around the left side hinge. The keyboard plate is being separated from the bottom chassis and can see inside. Dell support say its damage or wear and tear. Really!. The laptop has been at home and not moved beyond 5 feet for the last 6 months. There is NO damage and even a microscopic inspection will not reveal any damage. Wonder how UK support brushed me off even after sending photos and saying not covered by warranty. Had been a Dell customer for last 12 years and this is my 4th Dell and definitely the last one. Cannot stand a company like this

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Answer Match 77.7%

Hi Team,

I bought a new Dell Inspiron 5558 laptop. From the initial stage itself keyboard backlight is not working. I cant find any symbol for backlight in Fn keys. Below option have tried,
BIOS - Turned on the backlight
Mobility center - No keyboard backlight option
Control panel - In keyboard properties no backlight tab o modify.
I am feeling very difficulty in working in dark places. Please anyone help me to fix this issue in my laptop.
My laptop model is
<ADMIN NOTE: Service tag removed per privacy policy>
Let me know incase of any further details required.
Thanks in Advance

A:Dell Inspiron 5558 - Keyboard Backlight Issue

Dell 5558 comes with an optional keyboard. Apparently, the bios is tweaked for machines that come with a backlit keyboard while your machine doesn't. The only option is to purchase and replace a new backlit keyboard from EBAY or AmaZon and install it. That will work, do check out instructions before replacing keyboards.

1 more replies
Answer Match 77.28%

I have the Dell Inspiron 7559 (non-touch) and was able to install the Windows 10 Anniversary Update today after a long session of sitting though Windows Updates. Everything seemed to work fine, except that I had to uninstall my antivirus (Symantec Endpoint Protection). No biggie, I'll just reinstall it after the update. I think it also said that the Intel WiDi drivers had to be uninstalled as well, which it did automatically, but that was all that happened during that process.
So I attempt to do so, and I was able to install it via the .msi file (the .exe file wouldn't work for some reason), and the computer begins to reboot. Constantly. The laptop would freeze somewhere from when the login screen appears to a couple minutes after that. It would hang for a couple minutes, then reboot. It rebooted enough times for it to go to the Windows 10 recovery options. I just told it to restart so that I could tell it to boot into safe mode on the next bootup (shift-click restart when I got inside Windows). It works, and I then tell it to boot into safe mode.
Now my laptop won't boot at all. It won't go past the Dell logo. I can enter the BIOS and the boot options menu, as well as load the ePSA diagnostics tool and have the tests pass (no errors). But it won't get past the Dell logo after this. It doesn't restart, flash lights or anything like that. Just hangs on the Dell logo.
How can I resolve this issue?

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Answer Match 76.86%

Hey all!
My keyboard backlight was working fine but then one day it just stopped.
I've pushed f10 and fn + f10 doesn't give any feedback
I've gone to the Windows mobility center and made sure things are fine there but still no feedback.
When i push the f10 key the setting in windows mobility center changes but it shows no light on the keyboard

But the CAPS LOCK Light and back light works  
Apart from that nothing else
Tried restarting also no feedback from the lights
Also could it have been a recent update that might've caused this?
Is there a driver for this?
Please Help

A:Keyboard Backlight Stopped working Dell Inspiron 7000 13

Does the keyboard backlight come on when the system is powered up?  If it does, you may have a software issue.
If it does not, you have a hardware problem.  
First thing to check is that the backlight cable is firmly connected to the system board (this will require removing the keyboard to check).

1 more replies
Answer Match 76.86%

This is a recent problem I ran into with my new 7559. About a week ago I did a factory reset because the speakers were having a problem, and it worked fine for a couple days. Afterwards it would go into this flickering loop after it would wake up from sleep. This makes it so anytime I'm not using the laptop I basically have to shut it down, which really ***. I've posted a link of what the issue looks like. I ran the dell hardware test and my computer passed, and I also updated my drivers so I don't know what else to do. Thank you to anyone who can shed some light on what's happening. 

A:Dell Inspiron 15 7559 Major Screen Flickering After Waking Up From Sleep. Requires Restart.

I have exactly the same problem... :/

2 more replies
Answer Match 76.02%

Hi,I bought a Dell Inspiron 15 7000 Series laptop around about November time last year, and after a BIOS update a couple months ago or so it now will randomly go to a black screen, but the backlight is still on. The BIOS update being near the time that this began to happen may be a coincidence, but it was the only real change during this period.On this black screen, I have no cursor and none of the buttons on my keyboard do anything. The only solution I've found is to hold in the power button to shut the whole system down. 
There doesn't seem to be a particular pattern as to when this problem occurs, it will just randomly go black.
This has happened around about 6/7 times in the past few months. All the events did occur late at night though (past midnight). However, this could just be because I usually sit on my laptop longer at night time, and therefore that increases the chances of it happening.
Due to many "Black Screen Crashing" problems with Windows 10 - that aren't the same as my problem - a google search did not help. 
System Specs are as follows: 
System Model Inspiron 7559
OS Name Microsoft Windows 10 Home
Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s)
Ram - 8GB
Graphics Card - GeForce GTX 960m

A:Black Screen with Backlight Still On - Dell Inspiron 15, 7000 Series Laptop

Try system diagnostics to see if it finds any problem in the components:

Press F12 after power on
Select diagnostics.

You can also check Windows Event Viewer for any error message that was logged when the black screen crash happened.

Window-X => Event Viewer

1 more replies
Answer Match 76.02%

I have two issues. the first one i have seen it in another post but i didn't see some kind of a solution. I have the latest drivers in my inspiron 7559 and i have this issues:
1)  My laptop fans are awake long time after i quit any game. Especially GPU demanding games.  If i press the sleep button and i wake it up again fans doesn't awake up again. This is a strange issue. i have the 1.1.7 BIOS version.
2) My laptop for some reason is getting freeze at any situation. Last 2 weeks happened 3 times. One time happened in youtube and the other 2 in EDGE browser, and i couldnt move nothing. Neither the cursor.
I dont have any other problems with my laptop. All seems to be fine. But i dont know with these issues  i start to think some negatives thoughts...,
Any help please?

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Answer Match 75.18%

I bought the laptop mentioned in the title, the Inspiron 17 7559, a little under 3 months ago for school as well as some gaming.  A couple days before I spoke with tech support the cpu fan (fan on left side if you're looking at the top of the laptop and are in front of it) began making a horrible grinding/squealing noise.A little background: before going to school, I spent a decade as field technician on both military advanced electronic systems and production-class robotics systems.  So I opened the back panel just to glance at the fan, see if maybe there was a glaring physical abnormalities, as  the fan was clearly grinding on something and when it kicked into high would be scraping fast and hard enough to produce this noise.
I open the back cover, a screw falls out from its happy little home (which is, needless to say, both Not A Good Thing and Ominously Foreboding), followed by the shorn threading which had come from another screw.  Also, three or four  screws were VERY loose.  Which explained why the case had begun to separate near where the monitor pivots attach to the case.  Completely structural screws.  I tightened those up a bit, but didn't mess with any screws in the component housing area, as thos can have specific torque settings and such, and overtightening can do real damage.  As for the fan, its sitting a millimeter or so lower in its housing than the other, and even the slight spinning it did while I t... Read more

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Answer Match 74.34%

Bug Description

Symptoms appeared after upgrading to BIOS ver: 4.0.11, A13 from previous ver:  4.0.9, A12 and clean-installing Ubuntu 16.10 or 16.04.1.
DELL Inspiron 14-3452 (3000 series) laptop
Upon tapping, once and releasing, either the XF86monBrightnessUp or XF86monBrightnessDown keys in a Unity-7 session, the OSD appears, sometimes delayed, and begins to lower or raise the backlight level, repeatedly, to the maximum or minimum level. The system comes under load and is less responsive to any input or attempts to cancel / counteract the action.
Manual adjustments via the echoing of numbers-in-range to the /sys/class/backlight/intel_backlight/brightness work normally and as expected.

*** SOLUTION ***
Revert to previous BIOS version: 4.0.9, A12
Brightness keys return to normal operation in all desktop/windowing environments.

cross-posted to:  Laptop >> General Hardware / Video + OS and Applications - Forum

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Answer Match 69.72%

I have owned 3 of these computers. All purchased from best buy. Every single one has had this problem and i returned the last 2. This isn't a small problem either, I've found multiple cases of this online. It seems to happen to the bestbuy laptops the most. I tried contacting hp support on the computer but they were no help and when they called me I couldn't understand a word of what he was saying. Great laptop, horrible screen.  Has anyone found a fix for this or has hp recalled these laptops? I have all of my school work on my laptop so I cant really just let it go.  Thank you

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Answer Match 63.42%

Recently my laptop screen started to go black randomly. I think that the issue started after one of the Dell Updates. What's interesting in never happens during gaming, only when using a browser, Word, etc or left idle. When it happens the laptop is completely unrensponsive the only thing I can do is to hold the power button to turn off the laptop. Also when the screen goes black it seems like the backlight it's still on. I tried already tried to update both GPU's drivers, BIOS drivers, reseted BIOS to default settings and change power settings to maximum but it still happens. 

A:Inspiron 15 7559

Seems like you have tried most possible steps to resolve the issue. What is the current OS installed on the machine? Are there any bluescreens or system crashes?
Connect an external monitor and test the system.
Create a new admin account and test - - link for windows 10
Try reinstalling the video drivers from the vendor site - Intel - and for nvidia driver for your specific OS.
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
If the system is under warranty, write me a private conversation with the service tag, your name and email address. 
Keep us updated.

1 more replies
Answer Match 63.42%

I just bought the highest spec Inspiron - 8gb ram, 4k display, ssd+hdd & I got few issues.

Firstly, the problem with the track pad. Right out of the box the *** track pad was glitchy. The left click wouldn't register all the time, and the track-pad it self has so much play. I get this is their cheaper line, but can anyone else confirm this same build quality? And if they have the same problem with the left click. Right click registers 100% of the time.

Secondly, my windows boots really quick. But there is this weird freaking lag I feel. If I put my laptop on sleep or shut the lid and continue from where I left off every single folder I open is so slow. And regardless of restarting my pc or not, maximizing or minimizing windows has this stutter feel to it. Like the windows fall behind...

I have changed the setting to performance vs visual. I have updated the bios as per Tech support, updated the video card & windows; I still get this really bad lag. I have windows 10 on pc, and I want to know how to fix this issue. I would also like to know if anyone else is experiencing this stuff. And apparently my in home warranty only covers track pad but not the software side of it. The sales person did a poor job at explaining the warranty side by saying everything is covered with in home warranty.

$1600. was it worth it. We will see in 2 weeks. Help

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Answer Match 63.42%

Hi, I have a question that's not directly related to the original post but it also has to do with the Inspiron 7559. I've owned mine for ~3 mo. Two days ago it installed an NVIDIA driver update. Last night a game I was playing suddenly froze and I had to force quit, but after I restarted the game (at which time my internet browsers were also open but they were only displaying gmail and another simple website with no multimedia playing), the computer completely froze. Mouse didn't work, and ctrl-alt-delete didn't work. I finally tried to force shutdown the laptop by holding the power button for a long time, but that also didn't work, which was worrying. This laptop has an internal battery, so I couldn't just remove the battery to force a shutdown. I ended up unplugging the external power and letting the laptop run its battery out so that it shut itself down.
This only happened once, and the laptop turned on ok this morning, but I'm worried that if a similar situation happens again, I wouldn't have any other options if the power button doesn't work like it's supposed to.

A:RE: Inspiron 15 7559

Are there any bluescreens / system crashes? Does the system overheat? What is the current OS installed on the system?
Update the BIOS -
If the system tends to work fine, create a system restore point, so you could always restore the system back to a functional state if any SW issue is caused.
If the issue reoccurs at any point, then 
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
Create a new local admin account and check -
Restart the system and press f2 key to enter BIOS - leave the system in BIOS environment with the adapter plugged in and check if the system freezes at any point. There is a system clock in BIOS that keeps ticking - if the system freezes at any point, then the system clock would have frozen.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.
P.S. I have moved your thread to a new post as it is a different issue to the original post on the old thread.

1 more replies
Answer Match 62.58%

I bought this laptop exactly one month ago, and I haven't had a single problem until today. I was in the middle of typing when my keyboard suddenly stopped working. I went to restart the driver, but nothing worked, so I decided to just shut down the computer and wait it out. The laptop started shutting down, with the screen off and everything, however after a while the fan was still gently going, indicating it was still on, and the light on the power button was still on as another indicator that it was STILL on. Holding down the power button doesn't shut the computer off no matter how long I press it, and it just won't turn off or on, as if it's stuck trying to turn off but can't completely. The keyboard is, I assume, still not working, so maybe the power button is also broken.
Windows 10 automatically updated about 4 days ago for me, but I hadn't had any problem with it. The laptop has been working perfectly until today. I desperately can't afford to lose my files, is there a way to fix this/has this happened before with a solution? I could try taking the battery out as well but I don't think I have the proper equipment to take out the torx screws around the battery.

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Answer Match 62.58%

Hi guys, anyone tried this combination? 
Probably won't fit, but who knows!! 
I already have the HDD on a external case, but if (for some how) it fits inside the laptop I would prefer to use it as internal... 
Thank you in advance.

A:Inspiron 7559 + 4Tb HDD 15mm!!!

There's no way to put a drive that height inside the system.

1 more replies
Answer Match 62.58%

My contention is that the sales dept. original misunderstood their product and sold me a machine that does not perform the function requested.  They misrepresented the product.
I had the Laptop for 2 weeks before i started having issue with display drivers,  was email tech supports for another 2 weeks before i was able to get any type of help. While on the phone i was asking question about this laptop, and the Tech Support told me i never should have bought this.. its made to do the type of graphic design work i do.
So i immediately called customer care, they wouldnt return my laptop cause i missed my widow by 3 days, Even though it was i was with Tech support for almost 3  1/2 weeks of setting up times to get my laptop looked at, in which Dell missed the schedule appointments  2x..
Sale reps are not educated on the product and shouldnt be selling with proper education..
now im stuck in limbo waiting for a tech to come change out my mother board, honestly as soon as its fixed its going to ebay..

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Answer Match 62.58%

I buy a Dell Inspiron 7559 on Amazon but received a dead machine. There is not any response when press the power button (the ac adapter work correctly). Now I am in China and the Iocal technical support department told me to complete the ownership transfer first if I want to received warranty service at China. So I submit the form online but several days gone it still not complete. Now I have no idea to deal with it. I really need to get it fix ASAP.

A:Can not turn on a New Inspiron 7559

Anyone can told me how to get the ownership transfer complete?

5 more replies
Answer Match 62.58%

I just bought this Inspiron 15 7559, used.  The previous owner says it was working perfectly when he sent it to me.
When I received it (Oct 24), it would not boot up.  I'd press the power button, and the power button and keyboard backlight would come on, and a fan would come on for about 2 seconds and then stop, but that was it.  Also, the status light would alternate flashing white a few times, then amber.  We took the battery and memory out, and did a power reset.  Replaced the memory and plugged in the AC adapter, and the computer started up.  So we put the battery back in, and everything was good.
Less than a week later (Oct 30), I was using the computer, just checking Facebook and email and such, and the screen went crazy and froze up.  All I could do was do a force shutdown.  But when I tried to turn it back on, it was doing the same thing it did when I received it.  We tried what we did before, removing battery and memory and resetting power and all that, but it still will not come on.  I ran the LCD BIST test, and the screen did come on and flash different colors, so I know the screen itself still works.
The laptop is still under warranty, so I could send it in.  Or, the person I got it from said they'd give me my money back if they had to.  I just wanted to find out if it was something I could possibly fix myself, before having to send it off for who knows how long, or returning it to the previous ow... Read more

A:Inspiron 7559 - Will not Boot up

Alicia.You will need to wait for the warranty to transfer before you can send it in for repairs. The transfer could take 2-4 weeks to get the warranty transferred to your name. You can take the battery out,remove the power adapater and hold the power button down for about 30 seconds to 1 minute. Put the battery back in and turn it on. If that does not work it will  need to be repaired under the warranty.

2 more replies
Answer Match 62.58%

I bought this last week, I have installed a new ssd drive alongside the the original drive. I cannot get the OS to install without errors, I have tried various usb sticks, tried using a Dell recovery usb made on the laptop and from a downloaded image, nothing works. I tried to contact support and I keep getting sent to the Dutch website - as that is where the laptop originated. I would like to obtain a proper dell recovery disc but cannot. as I am told it does not apply to my system - even though I bought it through the UK website?
Any Dell support there to help? I would like my warranty applied to when I registered the laptop - not February and the laptop origin updated to UK

A:New Inspiron 7559 from outlet

anyone any ideas? I have tried removing memory modules, removing the OS drive, scanning the new ssd nothing works, as soon as I try to install windows I get page fault errors and system reboots.

4 more replies
Answer Match 62.58%

I've had the Dell Inspiron 15 7559 4k laptop since around January 2016 and I've had a lot of blue screen errors. It's always the 'whea_uncorrectable_error' blue screen that I get.
It mostly happens when I'm in the middle of using a program like Gamemaker, Photoshop or Maya and even when browsing in Chrome, but it's never once happened while playing a game, so I thought it might of had something to do with the Intel graphics, which I changed the drivers multiple times and nothing changed.
Most recently, the laptop has been giving me a critical error (shown in Dell's Support Assist) while going to Sleep or Hibernate mode. I noticed it when I had closed the lid for it to go to Sleep mode, about 2 hours later, once it automatically goes to Hibernate mode, the laptop would just switch off. I noticed this because when I switched it back on, I would have to switch the numlock back on to enter my password and none of my programs were still loaded. I checked Support Assist and another Critical Error had popped up, but with no error report.
I've tried reseting the BIOS, but nothing changed apart from the function key was reset - I've never needed to change anything in the BIOS. All drivers and the BIOS is up to date. I also switched off Fast-boot as it was one of the many things I read that might help the issue, but didn't. This was a clean install onto the M.2 drive I bought, but also did a full reset via the Windows setup thing, to... Read more

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Answer Match 62.58%


So i received my laptop and decided to install some games on it. I had some issues in one of them and a friend of mine suggest my  to do a Factory reset and when it was doing it i received an error message. I had to do it with a flash drive. I downloaded the ISO file from Microsoft.

I then went to the Dell Support Page. Is there any other driver i need to download and install? i selected scan device & download automotically. I downloaded gForce Experience separately.

I saw an option called PC diagnostic, i wanted to run it. I selected all the devices/hardware on the list.
Is it normal that it lasted 6 hours and something?

Another thing. During some stages of the test, my CPU & Memory usage were on or above 90% (i only had 4 Windows of Microsoft Edge)

Where is the HDD located? is it normal to get hot/warm on the left bottom side? (left side of the touch pad)
Thank you so much

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Answer Match 62.58%

New laptop arrived today.
First boot no issues, second boot, error message which locked the system as follows:
"Display driver NVIDIA Windows Kernel Mode Driver, Version 353.82 stopped responding and has successfully recovered"
Whole system froze, left it for thirty minutes then had to turn off using the power button, and the same thing happened again, restarted, system ran tests, this time it booted okay, so downloaded latest Nvidia drives and updated the system, all on the system fine, then it rebooted and I got a BSOD that it was impossible to recover from the system basically just rebooted on to the same screen on a regular basis this one is
"DPC_WATCHDOG_VIOLATION", google sends up some many potential answers, finally got in to the advanced system menu and rebooted into safe mode, removed 960M from device manager and then rebooted, no issues.
Ten minutes later, BSOD as above.

Resetting windows and it is buggered, still have the DPC_Watchdog_Violation.
Anything we can do about this or it is just a return and refund?
In the UK, service tag 
<ADMIN NOTE: Service tag removed per privacy policy>

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Answer Match 62.58%

When we purchased this laptop, I tried to verify with Dell Support what ssd would fit before the laptop arrived so we could order and have it I hand. I was told the m.2 2280 ssd format was correct and ordered the Samsung 850 EVO. After both arrived, I went to install the ssd and the slot was not the same as the layout of the ssd - it only had one notch vs. two for the Samsung 850. I did some research and found out it the mobo was designed for the pcie m.2 ssd. So I sent back the 850 and ordered the Samsung 950 PRO. I installed it and nothing - could not get the laptop to recognize the ssd no matter what. SO here it is, about 8 months later and I still have a $200 ssd doing nothing. Anyone have any ideas? We'd love to put the operating system on the ssd and use the 1 TB hybrid for everything else!

A:m.2 format ssd for an inspiron 15 7559

This model supports SATA 6G SSDs  -- not PCIe or NVMe drives. 
When you installed the Evo card, did you check to make sure the system was setup (F2 at powerup) for AHCI mode - NOT RAID mode (which likely was the default when the system arrived)?

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Answer Match 62.16%

I placed a SSD in my new Dell, copied the HDD to the SSD via Minitool Partition Wizard and now want to change the boot sequence so it starts from the SSD. In the UEFI I only see the options:
Windows Boot manager
How do I get the laptop to start from the SSD?

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Answer Match 62.16%

My new Inspiron 7559 wont detect my LG monitor and I cant figure out why so would appreciate any advice that can be offered.    
Heres the problem:

Dell Laptop works fine apart from this issue.
Monitor works fine when connected to my old desktop pc (directly into an amd radeon graphics card via hdmi)
Dell Laptop with same HDMI to my 32" lcd tv works fine as second monitor.

This hopefully rules out a hardware fault.  The HDMI on the dell laptop works to a tv, the hdmi lead works and the monitor works with another source input.  For some reason the dell laptop will not detect the monitor.
I can't try another output as the laptop only has hdmi out. 
I've tried updating all drivers no luck
When the laptop is plugged into the TV,  two generic pnp monitors are displayed in device manager
When the laptop is plugged into the monitor only one pnp monitor is shown (the laptop screen)
Have tried deleting drivers and rebooting with basic drivers but no luck.
Monitor is a LG m228wd - have contacted LG and they say the problem lies with the laptop. 
Machine specs:
i7 6700HQ,
Intel HD graphics 530, drivers
Geforce GTX 960M Drivers

Appreciate any advice or suggestions

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Answer Match 62.16%

So I've been having some serious issues with poor performance on my Inspiron 15 7559.  It's really any one thing, most of my interactions are bad.  When I try to play videos from sites besides YouTube or Netflix I get a very stuttery playback.  It also loads pages slowly as well on chrome and firefox.  I've had Dell reimage the drive with Windows, and have had the motherboard already replaced due to a separate issue with the speaker.  Have anyone else encountered these issues?  After spending $1200 on a laptop I would expect much better performance (at least equal with my 3 year old Alienware, which has an older generation processor yet is super smooth).

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Answer Match 62.16%

There's something wrong with my colours. I ran a test on Gta V and the sky looks more grey than light blue and in general all is blurry and washed out. I know, is not the best display, but is something that I've never experienced in any display. Could it be a driver issue? I've installed the latest.

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Answer Match 62.16%

Is it possible to use a 144hz monitor on this laptop. I know HDMI only will output 60hz, but is this somehow tweakable that it will output more than 60hz?

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Answer Match 62.16%

I've had my Dell Inspiron 7559 since Christmas Eve 2015 and I have the 4K touchscreen i7 6700HQ 16GB Ram GTX 960M 4GB VRAM, 128GB SSD, 1TB HDD and I want to start with the minor issue about some pixels being blurry and the wrong color, I painted a single free form white line on paint on a black background and inspecting the pixels closely I saw that some pixels were turning green despite being supposed to appear white.
And sometimes automatically the screen adapts its lighting depending on what range of pixel color takes up the most space, for example resizing  a steam window (dark) will affect the overall mood of the screen slightly changing the color of other windows, especially noticeable with white windows.

My main complaint is this: I've had lots of trouble with audio.
I've read that there were static y pop noises on many models, I get that too, then I noticed I was unable to record with stereo mix while headphone/earphones were plugged in the jack output back in january 2016, I haven't tested if I still have the issue right now because another problem came up which made me avoid recording on the laptop altogether
When recording with stereo mix, even with dell audio maxx enhancements disabled, only the low frequencies are recorded, be it with Windows store's voice recorder or audacity, and I've compared the spectra of a recording I made with the 7559 laptop's stereo mix and that of my other pc's recording and for the 7559 the spectru... Read more

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Answer Match 62.16%

Hey guys, I was wondering wheter the Inspiron 7559 come with a screw or not. Can someone confirm?

A:Does the Inspiron 7559 come with a screw to secure the m.2 ssd?

Only if you ordered it with an M.2 SSD.

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Answer Match 62.16%

Where i can find Power Manager Lite that will work with Windows 10, i called to support but they just tell me that i can change charning option under bios settings but it's not very comfortable option.

A:Power Manager App - Inspiron 7559

As mentioned by tech support there is no dedicated app for the Insp 7559 for windows 10. However, it is available for few other models mentioned in the link below

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Answer Match 62.16%

I have tried repeatedly uninstalling and reinstalling both intel and nvidia drivers, using the stock dell drivers and the latest from each manufacturer.  Did a clean install of windows.  The computer beeps when I plug in the monitor but other than that pretends as if it doesn't exist.  Nothing shows up on boot even on the 2nd monitor.  It shows up as a grey screen in display properties but attempts to clone/extend display doesn't do anything.  I can't change resolution or anything either.

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Answer Match 62.16%

My Inspiron 7559 is an i7 model, with an added 8GB RAM stick.Since the past week, games which used to run at 60 fps are now running at below 30 fps (Witcher 3 used to give me 50fps and now gives me 15-20fps).
I have already tried the following:
1) Disabling Game DVR in the Xbox app
2) Doing a clean install of  all drivers available on Nvidia's website
3) Installing all the above drivers after deleting the old one using Display Driver Uninstaller
4) Installing the driver available on Dell's website
5) Checking all the settings in the Nvidia Control Panel
As it sits now, the laptop is running on driver version 368.71 from Dell's support page.
Also, Here is what I've noticed:
If I launch a game immediately after installing the graphics driver, it performs at its actual 60fps level. However, 15-20 seconds into any game, the game crashes with no "XXXXXX Stopped working" dialog box. If I launch the game again, it then gives me the horribly low fps. This isn't specific to any game. The Crew, Rocket league, Witcher 3, Battlefield 4, Project CARS, you name it.
I am now at my wit's end on how to solve this problem.
Please help.
i7 6700HQ, 16GB RAM, GTX 960M

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Answer Match 62.16%

Hi guys,
My external mic - a JBL synchros e40bt which works great in other computers - doesn't work with the Inspiron 15 7559-A20 that I bought today, even after updating drivers, checking Dell's Audio software, selecting "this is a microphone" option when plugging in, running Dell's diagnostic program, checking if "Realtek" is showing by the device name, etc.
Can you please help? Such a bad experience with such an expensive computer. 
Thank you so much

A:EXT MIC DOESN'T WORK - Inspiron 15 7559-A20

df2016when plugging in
Hello. I am not familiar with JBL synchros e40bt so I googled it. It appears to be a bluetooth headset device, so I am wondering which laptop port you are plugging it into.

Do the headphones work okay with the headset, but just the mic is not working?

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Answer Match 62.16%

Hey all,
I cant get the laptop to boot.
On powering up, i will go to either to the Dell SupportAssist (?) and tells
"Memory Errors Detected. Limit Exceeded. Additional Errors will not be resolved" 
Location: BANK 0, ChannelA-DIMM0
Error Code : 2000-0122
Validation : 118143

or it gets to win10 BSOD (BAD_POOL_HEADER mostly)
Any help is greatly appreciated :)

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Answer Match 62.16%

The touchpad on my brand new Inspiron 15 7559 is completely unresponsive. The mouse cursor does not even appear on my screen unless I plug in an external mouse. I have tried looking on the Dell website for drivers to download but none of them have worked yet. Can anyone help me?

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