Tech Problem Aggregator

corrupt file/Wins Vista/ hp laptop won't boot blank screen

Q: corrupt file/Wins Vista/ hp laptop won't boot blank screen

I'm working on a HP pavilon laptop that is running Windows Vista 32-bit. It will not boot up OR if it does we get this error: the file is possibly corrupt. The file header checksum does not match the computed checksum. I'm not sure what this means. I've been reading all day on help forums and nothing has really helped. The problem is it WILL NOT bootup so I cannot get to safe mode at all. No blinking cursor, etc. I have tried F2 & ran that memory & hard disk diagnosis & nothing seems to be amiss. On the error log I really didn't see any errors. There were several listed as 602 but am not sure if that's an error.I do not have the windows xp repair or start up disk. I've unplugged it, removed the battery which by the way is dead anyway so we run on direct plug in. We have not added anything new to the pc as memory or programs.Any ideas to help would be really welcomed or if I missed anything. Maybe it's just dead.

A: corrupt file/Wins Vista/ hp laptop won't boot blank screen

See if any of these help.Dead laptop

8 more replies
Answer Match 83.58%

Need help here.

I have a HP laptop DV9543cl with 32bit Vista. Last Thursday (6/3/2010), Vista update icon showed up and asked me to install the update. As always, i did that. Once install was done, it asked for a reboot which i did. It started booting up again and when it finished Windows logo screen, it went blank and no display with all the other lights were in correct status. I waited for a long time before attempting a reboot. Since then i don't see anything on the screen after the initial BIOS screen (Which is also all jumbled up). I tried F8 (BIOS) and F11(Restore) but no screen. Don't know what to do but i am pretty sure that Laptop is working ok just not displaying anything. I am going to try Remote desktop on it now.

Any help would be greatly appreciated.

A:Blank screen after initial boot screen for HP Laptop with Vista

have you tried ringing up HP support line?

5 more replies
Answer Match 75.18%

IS there 2 kinds of WINS, WINS server and WINS client? And where can i find WINS client software in my windows xp or vista?

Each time after clicking the User Account icon on windows xp to change a password is crashe with this erro message: Microsoft (R) HTML Application host has encountered a problem and needs to close.

A:IS there 2 kinds of WINS, WINS server and WINS client? And where can i find WINS clie

Hi StuckFree,

Networking isn't a strong point of mine, but I'll do my best to help you. WINS is supported in XP/Vista, I don't think you need a client:

IBM i information center


2 more replies
Answer Match 71.82%

Received a rather alarming error message when I tried to boot up my laptop earlier, after the first restart post-antimalware doctor removal.

Error message reads as follows: "Boot critical file c:\windows\system32\drivers\grpwcyi.sys is corrupt"

I have no Vista install disk, as it came pre-installed on my HP hard drive. Am I completely screwed, or is there some way to fix this that I haven't thought of yet? Any help whatsoever is appreciated.

A:Boot Critical File for Vista 32x is Corrupt!

grpwcyi.sys is not a legit file, so you're still infected.With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

1 more replies
Answer Match 70.98%

I had this problem before on an XP desktop but i had a backup diskette.

Ok, i did not make a backup disk from the Vista OS and it didn't request me to do so when i first booted up or ever after that.
My laptop did not come with a Vista OS CD.
My harddrive has a corrupt boot sector.
How do i boot up without a Vista CD (i cannot get one) or backup disk (i cannot get one but i might be able to)?

A:Corrupt boot sector in Vista OS laptop

I have a shadow copy of the original laptop harddrive on the D: partition while everything else is on C: partition.

1 more replies
Answer Match 70.14%

Last Sunday I ran into a horrid problem with my Asus c90S machine and Vista.

I am unable to boot windows due to a corrupt or missing registry. I've tried repairing from Install disk and also using the restore point fix. Neither of those are able to fix my problem. I've used chcdsk /f and many other command prompt commands to try and fix the problem myself, but I'm at a loss.

here is the direct file that I think is causing the problem:


Status: 0xc000000f

I would love to be able to save a few of my files. Can I transfer my files from my HD to an external USB HD? If I attempt to reinstall vista from start, would I lose all of my files?

And finally, does anyone have an suggestions as to the problem and/or fixes?

I'm running a Hiatchi (sp?) harddrive. I apologize for any missing information.



A:Vista Boot Problem - Registry File Missing or Corrupt

Yes, you probably can transfer your data to another media.

I recommend buying an external hard drive enclosure. It's very similar to an external hard drive, but you are able to put a normal hard drive inside it and read it like a USB drive. They're very cheap, from what I've seen.

If you attempt to reinstall Vista, you will lose all your files.

2 more replies
Answer Match 69.3%


My laptop was working fine last night, then this morning it will not boot up.

I get the following message:

STOP: c0000135 {Unable to Locate DLL}
The dynamic link library winsrv could not be found in the specified path Default Load Path.
Beginning dump of physical memory.
Physical memory dump complete, contact your system administrator or technical support group.

I have tried to reboot several times and get the same message. I have a Compaq Amanda 7800, Windows NT 4.0 build 1381, service pack 4, and 128 MB of memory.

I don't have a Windows NT set up disk, or a boot disk.


A:{Advice Offered} - Blue Screen on boot up (Missing or corrupt DLL file)


Ok... I probably do not have good news for you.

Are your NT system files on a FAT partition? If so, then you can boot of a DOS6.11 boot disk (The one I have set up is available here) and expand the file off your NT CD and write it to your HD, as it is likely to be corrupt.

If the partition is formatted with NTFS, you have a much more harder task. You have the following options:

a) Format the HD and re-install NT. If you have important data that you need to save off the HD, then you can use NTFSdos from (which is supplied on my boot disk) to read the NTFS drive and extract the data.

b) Buy a Read/WRITE version of NTFSdos and use it to expand the DLL off your CD and write it to the HD as per the FAT16 instructions (PS. If you decide on this choice, I would LOVE to have a copy of the Read/WRITE version of NTFSdos, or better yet ERD {Emergency Repair Disk} Commander)

c) Install a second copy of Winnt into a different directory on the same HD. Then expand the DLL off your CD and write it to the HD in the old NT directory. You will probably have to edit your boot.ini file to include the old NT version.

Let's assume the boot.ini file looked like this (I have used my Win2K boot.ini file, which only has ONE line for the NT OS to start. In NT4 there are 2 lines; keep both lines intact):

[boot loader]
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows NT... Read more

1 more replies
Answer Match 69.3%

I have seen similar posts about this but nothing on a laptop. I have an HP Pavilion dv1330se that had a bad mother board. I was able to find a replacement and the laptop was working great. I had it working for about a month and just recently had it on for about 3-4 days. I shut it down and went to bed. When I got up I turned it on and it would get all the way to the windows screen with the progress bar and then my video would go black. If I wait a sec I can actually type in my password and it finishes the boot up. I hear the windows music and all that. I can even shut it back down using keyboard commands.

I tried booting in safe mode with no luck. Re-seated the ram, followed a link from here to HP about removing the batt. and trying some things with the power, hell I even gave the laptop a nice little smack. Nothing. I had a copy of Suse Linux 9.2 live that I tried loading. I got the live cd to boot all the way. I was playing games and all. It doesn't seem to be a hardware issue.

My main concern is that once this laptop was fixed I moved files from my old dying laptop over. My main PC died a year ago and took a bunch of files along. I can't afford to lose all these files as well. Thanks.

(The image is the screen I get to)

A:Boot but get a blank screen on laptop

13 more replies
Answer Match 69.3%

Ive been trying to fix this problem for months now and I cant figure out whats wrong..
This is a Sony Vaio Laptop running Windows ME.

I was watching a dvd and fell asleep. When I woke the screen was black.. I tried to restart and noticed that the keyboard wasnt responding so I crashed it not thinking anything of it.. The next day and every time that I try to start it for some reason the screen is black... It doesnt look like the prosseccer is even booting because the proc light never starts. The power does turn on though. I dont know what to do.. Somone told me that it is stuck in a mode and that I have to restart it in safe mode. If anyone knows how I would do this it would be great. But still I have no keyboard response...

If anyone can help I would be most grateful

Thank you


A:Laptop, blank screen on boot.

9 more replies
Answer Match 68.88%

I have a gateway laptop running windows vista home premium. I think I got a virus or trojan. Last night I turned off my computer. I chose the option to download updates then shutdown. Well the computer shutown. Today I turn it on and it starts fine. Then after I log in the entire screen is blank. No toolbar, start, icons. But a program window(?) is up. I can access all my programs and launch them. What do I do?

A:Need help with My Vista Laptop (Blank Screen)

Also I believe I can download HJT. And get a log.

2 more replies
Answer Match 68.88%

Around Thanksgiving my husbands computer picked up a face virus scan malware. I have been fighting it off and on since then. Thought I had it gone using Malwarebytes' Anit-Malware, but a redirect/pop up issue started. I found in the host file as well as several other wierd ones:
I removed all the references to wins-guard, but the above continue to rewrite itself. I am not getting any indication from Anti-Malware that anything is infected. When I try to follow the steps to prepare for removal, the computer "loses connection" from the satelite and will not allow me to go to the defogger site or any others. I did accomplish loading Hijack this after 20 minutes of fighting the redirect. This is the log that I have received. Sometimes it will go to a blue screen that says it needs to physical dump. This is fairly random, but at least 1 out of 5 reboots.

Thank you for any help given,

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:55:53 PM, on 1/26/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18999)
Boot mode: Normal

Running processes:
C:\Windows\RtHDVCpl.ex... Read more

A:Redirect/blue screen/wins-guard in host file

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

3 more replies
Answer Match 68.46%

Hi all,

I have a Toshiba Satellite laptop with Vista Home Premium. I had just opened Avast to do a virus check when my screen froze. I restarted and after the Toshiba splash screen (but before any welcome screen) it boots to a blank screen with a blinking cursor.

If I type nothing happens.
F2 restart--set HD as 1st boot, still boots to blank screen with cursor.
F8 restart--still boots to blank screen with cursor.

I do not have a Windows Vista install disk or recovery disk.

Have tried booting with battery out and still boots to blank screen with cursor.

Any ideas on what to do?

Would a recovery disk help or would it just tell me nothing is wrong?

A:Blank screen with cursor--Can't Boot into Vista

Hi Gpnd.

First Try this.

Press Shift - F10 to open up a command prompt.

then type "Sfc /scannow" without the quotes.
If this doesn't fix it, Its possible that you have a hardware problem (probably hard drive).

Do you have a 2nd laptop or computer to use? We also need a USB flash drive, OR a blank CD.

We will install Ubuntu so you can save your files, and then do a quick scan.

11 more replies
Answer Match 68.46%

Hello, I got a computer from Vigor Gaming about a year ago, here are the specs:

8800 GT 512MB
E6600 Duo Intel
2gigs ddr2
20" acer LCD
razer Deathadder mouse
Logitech G11 keyboard

It was working fine before it crashed, however I had noticed it crashing alot then usually for the past month (browsers, window explorer & winrar, with the latter 2 alot more)... I downloaded elder scrolls: oblivion from Direct2Drive and several mods in the top 100 from Tes Nexus. Once the 2 files downloaded, I extracted them with WinRar to the same folder (Desktop:\Oblivion). I then ran the setup.exe and without thinking installed it to Program Files in C:\. After it was installed I went into C:\ to move it to the Oblivion folder on my desktop, but Windows Explorer froze, so I figured it needed a reboot - bad move.
I rebooted it like normal, it went past the loading screen but stayed black (didn't go to the log in screen, did show my mouse pointer for a few seconds). Rebooted again and again using "last known good boot" and "safe mode with networking" neither worked. I went into setup and changed everything to "default" and tried to reboot that way, I noticed when it booted it showed my PNI asus motherboard at startup (the logo at least) but either went black after loading screen or blue screen that dumped psyhical memory to prevent damage. I also saw some dead rainbow pixels on the upper half of my screen.

I'm digging through my boxes to try a... Read more

More replies
Answer Match 68.46%

My grandparents have an Acer Aspire 164OZ and they asked me to remove all the files off it and reinstall Windows xp (as the laptop is meant for XP, but is vista compatible too).
However, during installation I had a few errors concerning missing 'asms' files. I attempted to fix this and now have a laptop that won't boot and displays a blank screen on start up.
Can this be fixed at all and if so, how?


A:Blank screen/ Laptop will not boot at start up.

It sounds like the XP CD had either some smudges on it or hairline scratches and did no load all the drivers.
Since you just installed, then a wipe and a fresh install is in order. Boot off of the XP CD and when it comes to the partition information, Delete the partition making all the space on the HDD Unallocated Space. Now Create a new partition, making it the full size of the drive, and Format it NTFS, and Install Windows.

3 more replies
Answer Match 68.46%

Hi, I have an Acer Aspire laptop which has recently stopped booting up. It doesn't display anything when powered on. I know it is not a problem with windows because it doesn't even display the Bios boot screen. Why is this? The fans start but I cant hear the hard drive. Please help


A:Acer Laptop Will Not Boot (Blank Screen)

If it doesn't display the BIOS screen, then there's something seriously wrong here.
What does it do when it boots? Does it beep? If so what are the beeps (long/short, number of beeps)?
Can you hear the hard drive running? If you put a CD/DVD in the tray, can you hear it trying to access it? Do any of the lights flash? If so, which ones?

Have you tried it without the battery?
Have you tried it after removing the battery and ac adapter - then hold the power button down for 30 seconds, then put the power in and try to start it?
Have you tried booting it with an external monitor attached?

4 more replies
Answer Match 67.62%

PC - Windows XP Professional

Notebook - Windows Media Center Edition 2005
PC - When booting up my PC, I get a blank screen with my desktop wallpaper. No start menu or desktop icons.

Notebook - When booting up my PC, I get unclickable desktop icons and start menu with no quicklaunch items.
Current and Only Solution
1 - Crtl+alt+del, log off, end iexplorer.exe, then log back on to a normal computer. (Both PC and Notebook)
Tried Solutions
1 - Searched the forums, I found one that matched my situation but could not follow the suggested solutions.

2 - Restore system point, still does the same thing.

3 - Reformat computers, in due time, it'll start doing the same thing.
1 - I do not share files between the computers.

2 - My Windows for PC is not updated and my notebook is updated. (same problem)

3 - Nothing else seems to be affected, just it's annoying to crtl+alt+delete, log off, end iexplorer.exe, then log back on.

4 - I am a beginner.

More replies
Answer Match 67.62%

I have Studio 1555. Few days back, the laptop stopped and The screen colours got smudged and there were lines on the screen. It was all internal, no external damage. I tried to restart the system, but I was unable to restart it at that time. I turned on the laptop after an hour and it started. Now, few days later, the laptop isnmt turning on at all and displays nothing when turns on. Just the light in power button and backlit of keyboard, except that, nothing is working. No beed sounds etc.
I have tried various troubleshooting steps but in vain. I can feel the fan running. What to do, please help?

A:The laptop doesn't boot and displays a blank screen

Thank you for writing to Dell Community Forum.
Please try to run the on-board Dell diagnostics using any of the below steps:

Hold down the <Fn> key while pressing the power button.
Turn on the system, press <F12> at the initial Dell™ logo screen, and select Diagnostics from the boot menu.
Disconnect the AC power and remove the battery. While holding down the power button, insert the AC connector into the back of the system. The system then starts and the message Diagnsotic boot selected displays. The system then launches the diagnostics. 

Please capture any error codes or messages you receive.
Connect the system to an external monitor to check if there is any display.
What is the status of the power button and does the CAPS lock key indicator lights up when you toggle the key?
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

1 more replies
Answer Match 67.2%


I've done a search for this but it's kind of a hard one to put in to keywords without getting tonnes of results with radically different problems. I bought a new computer a few months ago and bought Vista Ultimate OEM but I still needed XP for work so I just put my old XP harddrive in, played around with installing some drivers and everything worked swell. I had some free time on the weekend though and decided I may as well install Vista now. I chucked the DVD in and booted from it, then began the installation. I've got 3 hard drives, one of them is XP, one is for the bulk of my files and finally one that I cleared everything off of, ready to be formatted and have Vista put on. The installation seems to have gone fine, it unpacked all the files and installed everything. It rebooted, assumedly at the end (I didn't hang around to watch it install for half an hour) and booted in to XP. Cool, so I rebooted again, went to the boot menu and selected the Vista hard drive and then nothing happens. I get a black screen with a white blinking "_" cursor. I went back in to XP and looked on the Vista harddrive and it appeared to have the entire file structure on it. So is there any advice you can give? I'm not quite sure what else to try other than do a completely fresh install.

My computer: Asus Striker Extreme, Intel Core 2 Duo E6600, XFX 8800 GTX, 2GB Crucial Ballistix + 2 IDE and 1 SATA drive

A:Vista Ultima - Blank screen of first boot with a flashing cursor

sounds like your computer went to sleep after the install and now cannot wake up - common vista problem - go into BIOS and play around with sleep options i find s3 works best usually or turn sleep off - you should also read the excellent sleep tutorials on this website - you can probably run powercfg from xp and see sleep options - hope this is helpful

4 more replies
Answer Match 66.78%

I have tried resetting and tried a new memory stick to no avail. I think it is the graphics chip set but not sure. The next step is replacing the mother board (rather than trying to replace the graphic chipset) but would like to know if theblinking LED on the caps lock key is telling me anything. It blinks 5 times, pauses and blinks 5 times, and repeats this endlessly. Does anyone know what it means or have any other suggestions?ThanxR.J.

More replies
Answer Match 66.78%

Let me first apologize for my lack of technical jargon. I know very little about computers, but am currently on prac placement in Vietnam and am having computer issues - if i can't explain them in English i certainly won't be able to in Vietnamese.

My compaq Presario B1200 laptop (with vista business as the os) is refusing to work. I can turn it on and get to the the log on screen, but after i enter my password the computer thinks for a while but then the screen goes blank (black) with no writing or error messages, but the cursor is on the screen.

I have tried restarting the computer from the password screen but the computer just freezes. I also cannot start the computer in safe mode - from safe mode i can press ctrl-alt-del but clicking on any of the options (inc task manager) doesn't work. Sometimes i can get a screen which is black with some writing on it c/:somethingsomething> and i can type in here, but i don't know what would work (i have tried explorer.exe).

I have been looking around online and people seem to be having similar problems but none of their solutions have helped me. I have tired 'last known configuration', performing memory self test and primary hard drive tests in bios, and have tried removing the battery, holding down the powerbutton and restarting without the battery. I have also tried using the fn + f4 and fn + f5. I cannot attach it to another monitor as i am out of my home country and don't have access t... Read more

A:Problem with Compaq laptop or Vista Business - blank screen after log on

Vista Display Problems

Hi, Your problem does seem to stem from the graphic driver update from Microsoft.
You uninstalled it, got desktop back, but now it looks like Windows 98.
In 'Search box' type 'appearance' (enter)
You should see a box with options about the quality of the display.
I would think you will have the option 'adjust for best performance' (A dot next to it)
That means (on a Laptop) you will have a minimum quality, but fast screen display.
It's still most likely you don't have the best Graphic drivers installed.
Tick the option, 'Let windows decide what's best for my computer'
That should give you a better display. (If no better then........)
You need to find out what graphics chip you have. In 'Search' box type 'dxdiag'
In the window you see, click on the Display Tab. Note down the NAME,
MANUFACTURER and VERSION of the Graphic chip. ( Please read #1 lower down)
'Google' that information and you will get to the makers site, (most likely Nvidia or ATI)
Go to 'downloads' and search for your option, get the best match you can see.
Download the package to 'Desktop' or somewhere you can find again.
Right click on it's icon, choose 'Run as administator', and follow prompts.
You might need to reboot, but your display should be 'as new'... Read more

1 more replies
Answer Match 66.78%

I have a Gateway NV 52 laptop running Windows 7. Occasionally when it boots, it will stay at a blank screen (Not black and off, it receives power and the video functions fully). A lot of the time it will not pass this blank screen and i have to restart. After i restart everything functions as it should. It seems to be getting more and more often that this screen is showing up. Any ideas?

A:Gateway laptop hangs at blank screen [moved from Vista/7]

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:


H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Scanners (read the details at the link)

5 more replies
Answer Match 66.36%


Yesterday my PC was working perfectly. No new drivers, updates, components or software have been installed. Recent virus scan was clean. Seemed to shutdown fine. However, I turned it on today and now it takes 41 minutes to boot up!! Heres the sequence of events:
23.35PM - Turn on PC. The monitor comes on, motherboard makes a beep, and displays the POST (Power On Self Test) as normal, then a dash _ blinks a few times in the top left corner, after that the monitor just goes completely blank (not even a cursor).

00.14AM - Finally the Windows loading bar appears. Longer than usual delay before the Windows circle icon appears, but from here everything appears to load fine.

00.16AM - Into Windows.
Ive reset several times and it always takes this long (even in safe mode). Though once in Windows everything runs like normal, no errors, no corrupt files etc.

Heres what Ive done so far to try and fix it: reset bios to default, took cmos battery out, removed all peripherals apart from keyboard and mouse, tried different keyboard and mouse, using different monitors, removed soundcard, checked connections, checked fans, tried different graphics card, run virus and spyware scans (clean), defragment, scandisk, registry scan, hard drive health checker, checked boot order.

Additionally, Ive inserted the Vista disk and clicked "Startup Repair" but it found no problems, so manually entered "x:\bootrec /fixmbr" into the command prompt to repair the master boot r... Read more

A:My Vista Computer Takes 40 Minutes To Boot! Blank Screen Shown. HELP!

8 more replies
Answer Match 62.58%

After upgrading to Windows 8.1, I started experiencing a weird boot issue. When I boot Windows I only get a black, empty screen. As soon as the BIOS splash disappears the computer stops booting. No disk activity, nothing. My first instinct was to run bootrec /fixmbr and bootrec /fixboot from the Windows 8 install/recovery DVD. This temporarily solves my issue, but the problem returns on next boot. Any idea as to what could be happening here?

I already had this issue before the 8.1 update, but it only occurred sporadically. I would usually work around this issue by rebooting.

A:Windows 8 boots to blank screen. MBR corrupt?

You get a flashing blinking cursor up in the left corner?

What you did was correct, but you have to boot from the drive that had the Bootloader for 8 on it, and sometimes that's not the same drive as the System is on. Also, UEFI computers need to be booted from UEFI, it'll show up in the Boot Order in the BIOS.

18 more replies
Answer Match 62.58%

Okay. My mom was checking e-mail, left the room and when she came back it said that the config/system file was damaged or corrupt. I checked the microsoft knowledge base and I got it to go to the windows pro loading screen (it didnt do this when i got the error), i did all four steps that they said to . Then it froze, it still shows the loading screen but the bar freezes and sits.

Does anyone have an idea of what to do?

AMD 3200 socket 754
Dfi Mobo
pqi turbo ram 2 x 512MB 400mhz

Windows XP SP2

A:[resolved] Config corrupt to blank screen

tap f8 when booting and try
last known good configuration

8 more replies
Answer Match 58.8%

My laptop was working fine the other day... Came back to it the next morning and the screen wouldn't come on and it kept resetting every 30 seconds or so. Once I finally got it to boot and get to sign in page the screen was all scrambled. But, everything else worked I could log in but couldn't do anything...

Anyone got a solution?

A:blank screen and restarting laptop every few secs or scrambled screen at sign in screen

What do you mean scrambled?

4 more replies
Answer Match 57.96%


Someone told me this is going to be a hardware problem? Just in case not, and it is software related, please direct me to the right person? I am also currently running the thread for some bad trojan I picked up


at the following url:

There are hijack reports there, as well as dds.scr logs.

Today, I tried to boot up my PC. It flashes the usual Acer boot screen, the cursor flashes at the top left corner, as always and then nothing...blank.

In safe mode, the last line before boot-up freezes:


I have tried the option of "last configuration of functional settings" and nothing.

My battery seems to have been fried (only ever gets to max 70%) and I thought it might be due to a power surge. To check, I let it run down last night, to recharge it this morning and see if it would charge fully. I was watching a tv series on vlc, and everything was functioning as "normal" apart from the usual issues the trojan would dole out...I was completely surprised and utterly disappointed to find that this morning I have NO computer at all, while I have been patiently waiting for the team to help me axe this damned virus. I want to scream.


A:Blank screen after Boot screen, no boot up in safe mode either

I HAVE posted this new problem in the original thread. I have not heard from Cookiegal since Friday?

1 more replies
Answer Match 57.96%

Hi, hope somebody has seen this before or can help!

I have an Asus X50N Laptop running Vista Home Premium 32bit.
AMD Turion 64 2.0GHz

My problem is this:
I was installing a small program when my laptop froze completely for more than 5 minutes. I force powered it off by holding down the power button, and when I attempted to reboot, the laptop was completely dead other than the hard drive light staying on solid.

I then took out the battery and held down the power button for a minute, with the same HDD light-only result. I've reseated the RAM, repeated the first thing, and eventually gave up and left the screen open with the HDD light on.

After 5-10 minutes, the laptop suddenly came to life and showed the BIOS screen, then began to boot Windows. Unfortunately at this stage however, it just hangs at the green bar loading Windows and has done this for more than 15 minutes.

I ran a HDD test a few days back when it was working fine, and there was no sign of anything bad, but I'm going to take it out and run a full one now.

I'm not sure whether this is a software or hardware problem yet, but as the laptop delays boot even before the BIOS I'm assuming its hardware...

If anyone can help or has any suggestions to try I'd appreciate it.

A:Solved: Five minute delay on laptop boot, eventually hangs on Vista load screen.

10 more replies
Answer Match 57.54%

Hi all,

I have a problem with a machine at work. When i switch it on it goes through the boot screen fine and as soon as it leaves the boot screen and goes onto the log in screen the whole screen becomes corrupt(Broken graphics, missing gaps unreadable). I have tried the graphics card, memory and the psu but the problems is still there. Booting in safe mode is fine, just as soon as it hits super vga mode is does not want to play.

Any ideas?

A:Corrupt Screen with afrer boot screen WIN2k

What do you mean when you say you`ve tried the graphics card?

From safe mode, uninstall your graphics card drivers, and reboot the system.

If the system then reboots ok, all be it in vga mode, reinstall the graphics card drivers.

Regards Howard

3 more replies
Answer Match 57.54%

Hello Everyone,I am a new member.\

I have Vista Home Premium 64 Bit and Windows 7 64 Bit. As you see I am dual booting. I had Vista installed first.I installed Win 7 later.Everything was fine.
I installed cuipid a program that monitors,memory,CPU,etc. on Win 7. I used the PC aftyer that for a couple of hours.I shut doem,the next day I booted up went in to Win7(set as Default). It was fine.I resarted and arrowed to Vista to boot into Vista.
I got a Black sctreen saying: Windows failed to start. Hardware or software change may be the problem. I went into 7 and restored the system back to before I installed Cuipid,No Luck.
The screen that comes up when I try to boot into Vista says:
1 Insert windows Disk and restart.
2.Choose your choose your language and click next.
3. Click repair your PC./

I tried a repair on Vista and &.

On the page I also get error: File/windows/system/32/Winload exe.
Status: Qxc000000F
thenselected entry could not be loaded because the application is missing or corrupt.

I know thetre is a way to restore the Boot managwer from Cmd??

I would appreciate it if anyone could advise me how to restore the Boot Sector.

I have 2 hard drives both partioned.
C: and D:

E: and F:

Thank You in advance for any help.


A:Corrupt Boot File

You could try to open the cmd prompt and try these:
bootrec /fixMBR
bootrec /fixBoot
bootrec /rebuildBCD
bootrec /scanOS

Or you could try EasyBCD it easy for you to define start-up settings and edit boot entries on the new Windows manager.
Hope this helped

1 more replies
Answer Match 57.54%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3957 Mb
Graphics Card: NVIDIA GeForce GTS 360M, 1024 Mb
Hard Drives: C: Total - 456935 MB, Free - 417705 MB;
Motherboard: PEGATRON CORPORATION, G60JX, 1.0 , BSN12345678901234567
Antivirus: None
my computer will not start, diagnostics says boot critical file c:\ci.dll is corrupt

A:corrupt boot file

Sounds like a fairly new system (i5). Did you make back up disks when you set it up? Did you make a start up disk? Most computers now days have the recovery on a partition of the hard drive. When you start there should be an F something (try F8 or esc key) to tap on when you see the logo. It should take you to a screen that will allow a repair to the boot system.

Why are you running without virus protection? It won't take long before you have more problems. Try MSE from Microsoft (free).

2 more replies
Answer Match 57.54%

I'm having problems with my laptop which has windows vista. I'll switch it on and it won't go through to start up- it freezes- all you see is the black screen. When i have restarted the computer it does a scan cos it hasn't been shut down properly it then gets to the part where you sign in. There is a message saying i have a corrupt file and to do a chkdsk. I sign in and the computer goes thru its paces and then it completely freezes. What do I do? How do i fix this problem?


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Answer Match 57.12%

I got a error code 14, I Do Not have any recovery discs as I found the kids playing frisbee with them one day.

I was looking into buying a new OEM XP on ebay but am getting conflicting information on whether or not it

will work and what is needed for it to work.............Any thoughts ??

Its stuck in the familiar Windows to blue screen loop, its an HP Desktop......Thanks.

A:XP Has corrupt registry file. Will Not Boot

I don't believe in purchasing various items using eBay...I prefer bona fide vendors, warranties, legal recourse, etc...if things go wrong.

I would take a direct approach...and contact the system manufacturer (HP) for replacement recovery/restore CDs.


4 more replies
Answer Match 57.12%

im using xp and getting a message:
file missing or corrupt:

I've tried to repair using an xp reinstall disc but going nowhere.

Help (quickly)!!!!:

A:cant boot up:file missing/corrupt

1. Start the computer from the Windows XP CD-ROM.
2. At the Welcome to Setup screen, press R to start the Recovery Console.
3. Select the appropriate installation.
4. Enter the Administrator password or press Enter if the Administrator password is blank.
5. At the command prompt, type chkdks /r and press Enter. If you have large disk drive, go to lunch.
6. Type cd system32 and press Enter.
7. Type ren c_850.nls c_850.old and press Enter. (Don't worry if no file is found.simply continue)
8. Type expand \i386\c_850.nl_ c:\windows\system32 and press Enter, where is the drive letter that contains the Windows XP CD-ROM.
9. Type Exit and press Enter to restart Windows XP.

3 more replies
Answer Match 57.12%

I have a Dell Inspiron 1501 running Windows XP. When I start up I get the following error message:
File is missing or corrupt.
Start Windows setup using setup cd.
I have tried starting in safe mode, last know config but it keeps coming back to the error message (I do not have the setup disc).
I also have had the error message that that ac adaptor is not recognized.
I don't know if the adaptor could be causing the system 32 error.

A:File is missing or corrupt at boot

Hi and welcome.
Not an easy one to solve, you will need the install Cd or if you can borrow one, it will have to be the same as installed - Xp Professional.
How to recover from a corrupted registry that prevents Windows XP from starting

If no luck - you may be able to save any needed data and files.
How to use Linux live Cd to backup files from a dead Pc

2 more replies
Answer Match 57.12%

Hi there guys I have Windows 7 RC and have been using it it for months without any problems.

I installed Microsofts new AV program and that was running fine, I guess. Today I installed a wireless keyboard and was playing around with it and the system crashed. I restarted it and when it came to the boot screen (mine is dual boot with Vista) it just restarted. Tried Vista it came up with boot load error. I tried the RC disc to repair and first it said it fixed it but tried again and nothing. So I was thinking about re installing OS again, went through the setup and windows said it could not install on disk 0 partition 1 as that had a boot system, it just would not show that HD at all even though it has other partitions. When to the motherboard setting and there it only shows 1 WD HD and the Pioneer DVD-ROM. My system consists of the following
1 X Samsung 1TB, several partitions inc OS for both Win 7 and Vista
1 X WD 2TB, 2 partitons
1 X WD 2TB, no partitions

The Samsung did not show up nor did the other WD
I have now opened the case and plugged the samsung via USB to my XP machine and all partitions show up, on Win 7 the boot file is messed up and the Vista partition has no boot file at all.

How do I fix this guys. I dont mind re-installing Win 7 but there must be another way to do this, any help on this will be much appreciated thanks in advance guys

The WIN 7 OS partition, has a bootmsq file which is messed up, what does an original WIN 7 Boot msq file look like

A:Boot File for Windows 7 Corrupt, please help

Can you use something like EasyBCD running from your XP box, but linked to the other HDD?

I don't have my W7 or Vista box with me now, so I can't remember how the bootloader works on them off hand.

I guess another thing would be to try and load W7 on a USB drive and see if you can gain access to those two partitions. If so, worst case, backup the data, fix the partitions, and then overlay the data to get it back.

Also, have you tried doing the following??

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Answer Match 57.12%

Im Having A Problem With My Xp Home Edition,,,my Wife Installed Ms Office Two Days Ago,,,now Every Time We Boot Up We Get The Invalid Boot Ini. File Warning,,,then The Comp Proceeds To Start Up,,,,its Running Slow,,,and It Removed My Boot Ini. Tab At The Top Of My Msconfig Screen,,,ive Asked Alot Of People And All Anyone Can Tell Me Is To Reformat,,,which I Would Like To Avoid If Possible,,,,im Open To Ideas If Anyone Has One,,,thanks!!!!

A:Boot Ini. File Corrupt Or Invalid

7 more replies
Answer Match 57.12%

Hi my inspiron 1525 dell laptop keeps on shutting down . When restart repairs scans it comes up with the following errors

Root cause
Bugcheck C000021A
Boot Critical file is corrupt
Repair action :file repair
Result Failed error code=0x2

My Norton security is now not working due to the error

Can anyone help me

cheers cait

A:my boot critical file is corrupt

hi i did a restart scan and everything is ok now ... thank god

2 more replies
Answer Match 57.12%

A computer of a family member of mine has recently started showing the following message :

Boot critical file is corrupt.
Repair action. File Repair

Result failed. Error code = 0x2

I can still use windows fine, however this is a big nuisance, and i can think of no explanation of why this is happening. I have installed no new apps or hardware of any sort in the recent months either.

It is running Windows Vista Premium [ No service pack ]

I was wondering if anyone has had this problem, or if anyone knows how to fix this problem ?

Thank you in advance


[ apologies if this thread is in the wrong area ]

A:Boot critical file is corrupt

Try startup repair and SFC. And install SP1.

Startup Repair
System Files - SFC Command

1 more replies
Answer Match 57.12%


PC spec - Windows 7 Pro (32-bit) Intel Core 2 Duo, 4GB Ram, 2x 250GB HDD

I think I have succesfully removed a Root Kit virus using Kaspersky TDSS Killler but would just like to make sure no other malware etc remains. I'll explain from the beginning.

1. PC was running fine then Windows start-up repair appeared. In the diagnostic & repair details it spotted an error - Boot Critical File E:\CI.dll is corrupt

2. could not repair, restarted, PC would'nt boot up

2. I searched online and found a thread recommending to use Kaspersky TDSS Killer.

3. the thread advised to boot-up with signature verification disabled (F10) - This worked but before I could use the TDSSKiller, the PC crashed. There was also several Trojans and worms being detected, eg: W32/Blaster.worm by what looked like windows defender, but not sure - having searched google about these, it may be a fake Anti Virus software running. I read W32/Blaster.worm does not affect windows 7? and nothing is being found on scans.

The signature verification option did'nt work after that PC crashed

4 Instead I created a windows recovery CD using a different PC - this allowed me to start the PC into Command Prompt MS DOS.

5 I ran the TDSS Killer Software directly from the a CD - after scan finished it said something about MBR, and use standard boot option, (sorry can't remember exact line) I clicked on yes to use standard.

6 PC restarted again as normal and everything seems to be running fine.

... Read more

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Answer Match 57.12%

I was downloading a file from the internet, about half way through the download the computer shutdown and restarted.

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I suspect that I am infected and would appreciate your help and guidance on this.

Thank you.

Jan Soall

A:Boot critical file c:\ci.dll is corrupt

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

34 more replies
Answer Match 57.12%

The problems started yesterday when my computer went to blue screen and automatically shut down and restarted. This happened twice, then I did an AVG scan in Safe Mode. It placed several infections and a few malwares into the virus vault. However, it "did not test" dozens of files because they were "locked". There were Boot directeries that were listed among the locked files.

I restarted in Normal Mode, and got a message that Windows found a malicious file and "partially removed" it. When I clicked on the message to find details about the file, this webpage popped up: Encyclopedia entry: TrojanOS/Alureon.A - Learn more about malware - Microsoft Malware Protection Center
So the infection was TrojanOS/Alureon.A (edited to add: the smiley face appears where : D [without the space] is in the trojan filename)

About an hour later, the computer crashed and restarted again, then again a few minutes later. I did another scan and no malicious files were found.

When I turned the computer on 20 minutes ago, I got a screen telling me that the computer was unable to start, and Windows was searching for solutions. It apparently worked because I'm using the computer now. However, when I clicked to see the details of what happened, I saw this: "Boot critical file c:\windows\system32\kdcom.dll is corrupt".

So I don't know if it fixed the file or if it's still corrupt. I'm concerned my computer will have trouble rebooting. Thanks for any help in... Read more

A:Boot critical file is corrupt

Yes, use bootable Defender. I would later replace AVG crapware with Microsoft Security Essentials.

Work through Troubleshooting Windows 7 Failure to Boot.

If the infection doesn't clean up then post it up in our Security forum for expert help with specialized scans.

9 more replies
Answer Match 57.12%

Operating Dell Inspiron 7500 with XP professional
It won't boot because of <windows root>\system32\ntoskrnl.exe missing or corrupt.
How can I fix this?

I am new to this site and would appreciate your help to solve this problem.

Thank you.

A:Won't boot-missing or corrupt file-Help!

Hello and welcome to TSF...
Could be software or hardware issue...
To find out whether is software or hardware issue, first find out what make/model is your HDD...
Visit manufacturers Web Site, download diagnostic tools, and test your HDD for possible bad sectors...

If your HDD is OK, try check disk repair:
Make sure your first boot device in BIOS is CD-ROM
Boot with Windows XP CD...
When it prompts you to 'press any key to boot from CD' do it...
After text-based portion of Setup, press 'R' to enter in Recovery Console...
Pick up the partition where is your system installed...
If you have admin password, type it and press Enter...
Type CHKDSK /R [notice the space between CHKDSK and /]
and hit Enter...
After it finish, type EXIT and hit Enter...

Hope this will help you mate...
Keep us posted...

1 more replies
Answer Match 57.12%

Hello, I was downloading what appeared to be an update for Java but about halfway through the download my computer shut down and restarted.

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I suspect I have the exact same problem as referenced by Jan Soall and solved by m0le and farbar ( My computer is also a Toshiba and does not come with a disk to re-install Windows. I've picked up right where farbar started assisting on the thread and have downloaded and run frst64.exe. The resulting log is below.

Thank you SO MUCH for helping me with this.

Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1
Ran by SYSTEM at 2011-06-27 09:22:06
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry ==========================

HKLM\...\Run: []
HKLM\...\Run: [IgfxTray] C:\windows\system32\igfxtray.exe [161304 2010-05-11] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\windows\system32\hkcmd.exe [386584 201... Read more

A:Boot critical file c:\ci.dll is corrupt

Hi Adam Liebman,Welcome to this forum and apologies for the delay.Open notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options.Run FRST and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Also restart and let the computer boot normally and tell me how it went.

6 more replies
Answer Match 57.12%


I have tried to solve this problem by myself but I dont get anywhere, so I need experts help. Recently my computer have blue screened a couple of
times: Usually when I run Pro Tools (music program) for some reason and used Internet at the same time. And yesterday it
went blue for the last time. Now when I try to restart the computer says it will try to fix the problems but it cant. My
computer only starts normally when use the last option (dont remember what it is called) in the boot option menu. So ive
downloaded the farbar recovery tool and it ran perfect. I will post the file here.
And also i should add, I?ve tried to run ESET online and it found a kryptik.PMR trojan!
So here is the post from farbar tool:

Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1
Ran by SYSTEM at 2011-06-27 08:48:55
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry ==========================

HKLM\...\Run: [EeeStorageBackup] C:\Program Files (x86)\ASUS\Asus WebStorage\BackupService.exe [947472 2009-08-24] (ECAREME)
HKLM\...\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe [617856 2009-07-30] (ELAN Microelectronic Corp.)
HKLM\...\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [323072 2009-08-11] (AlcorMicro Co., Ltd.)
HKLM\...\... Read more

A:boot critical file c:ci.dll is corrupt

Hi,Welcome and I will be assisting you with this issue.Open notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
Folder: C:\Users\All Users\oB28601HbLnM28601
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options.Run FRST and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Also restart and let the computer boot normally and tell me how it went.

2 more replies
Answer Match 57.12%

When i start up my computer theres an error that says C:\PROGRA~1\Common Files\microsoft shared is corrupt and unreadable. It tells me to run the chkdsk utility, which i do. then it says

The type of file system is NTFS.
Volume label is OS.

WARNING! F parameter not specified.
Running CHKDSK utility in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
Attribute record (160, $130) from file record segment 59379) is corrupt.
Then it says 5 more files are corrupt, all similar to this message ^
Errors found. CHKDSK cannot continue in read-only mode.

I dont really know what any of this means.
Can anyone help?

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Answer Match 57.12%

Hi, I used the System File Checker tool (sfc /scannow) and got the following message:

"Windows Resource Protection found corrupt files but was unable to fix some of them".

Is there a solution to this?

A:Vista 64-bit - SFC couldn't fix corrupt file!

If you have a list of the files you can either get them from another vista system (running the same service pack) or pull them from the Vista install disc.

You could try rolling back to a previous restore point, it's possible the good versions are in a recovery point.

2 more replies
Answer Match 56.7%

Hello, wondering if anyone can help with this issue. I am looking to install xp so I wrote the .iso onto a bootable USB and changed the boot order in the bios to boot from USB first. Then after it rebooted, the screen stays black with no bios screen etc. Not sure why it doesn't come up, any suggestions? Thanks

This is an acer aspire one netbook running ubuntu 10.04. 120gb hdd and 1gb Ram. Have absolutely no problems in past with it and it's about a year and a half old.

Extra info :-: when trying to hit the caps lock in the blank screen, the light does jot come up and the keyboard seems to be unresponsive. I am letting it cool down as it was on all day whilst o was researching the xp installation so will attempt to turn it on again soon but fear it may be to the boot order change.

A:Solved: Blank screen on startup after changing boot order to boot from USB.

Any POST messages?

2 more replies
Answer Match 56.7%

I'm trying to run a windows repair disk, I've changed the order of the boot-up sequence in F2 (Setup Utility) and F8 (Boot Manager), but neither of these does anything to change the boot sequence, my CD Drive works fine and is propely represented in the boot manager, but still no luck in getting the repair disk to run.

Any ideas?

Thanks in advance.

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Answer Match 56.7%

Hello - my apologies if this is in the wrong spot.

I have a dell laptop - inspiron e1405 windows xp and a few days ago it just started acting weird. I couldn't be on longer then a few minutes without the computer completely freezing, it would just beep at me until i turned it off. It did that for a day and now when i turn it on it says.

"Windows could not start because the following file is missing or corrupt: \window\system32\config\system"

It says i can attempt a repair but my computer did not come with a recovery disk.
My question is.. since I dont know what that means is should I even attempt to use a recovery disk? If yes where is a good place to buy from?
And is there anything i can do to save this laptop?

I have not done anything to the laptop since i got the error message. I have just done some online researching.

thank you!!!

A:Laptop missing/corrupt file

Some info at:

21 more replies
Answer Match 56.7%

Please help me, I'm desperate!!

I've only had my laptop about a year, it's XP Home with SP1, 512 RAM and 40GB hard drive if that helps. I haven't used it much lately but I think I might have left it on hibernate when I used it last as I often do.

I tried to boot it up today and I got a black screen saying that a System32 file was corrupt or missing and windows wouldn't start. It instructed me to use my system recovery discs, which I did, but now the problem seems to have gotten worse!

It still won't boot to windows at all, nor does it complete the recovery process no matter which operation I try.

This is the first time I've had any trouble with it, the hard drive hasn't been noisy or anything, and of course the warranty has just expired

Can anyone suggest something I can try before I take it to a shop to be repaired?

A:Laptop won't start up because of corrupt file?

10 more replies
Answer Match 56.7%

After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

A:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

1 more replies
Answer Match 56.28%


The missus has a mini notebook (ee) that has Windows 7 starter on it. Whilst using it last night, there were some updates from Microsoft available, and I set the updates in motion.

One of them was to install Explorer 9, and I declined that, as this is the wifes computer and she uses it for work, didn't want to stuff anything up.

Delayed doing the restart for a while as i was still doing some minoer work on a Word doc.

When it went to restart, it went into a screen trying to auto fix and issue. After much time and multiple attempts, it could not do it, and any restart went into the same mode.

In the end, it could not fix the issue.

From the error report, the following message comes up ;

Boot critical file
c:\windows\system\system32\ntkrnlpa.exe is corrupt
Error code 0xa

As this is a mini notebook, it doesn't have any floppy disc etc, and I can't even get it to start in safe mode to try and fix.

Help !!!



A:Boot critical file corrupt - Win 7 starter


Originally Posted by bacchy

Boot critical file
c:\windows\system\system32\ntkrnlpa.exe is corrupt
Error code 0xa

That is the Windows NT Kernel.

Try and boot using the HDD recovery partition - try system repair from there.

While the timing with the Windows Updates may make hardware failure seem unlikely - it is a possibility.

0xa = driver referenced invalid or bad memory. It could be either software or hardware (specifically RAM) related.

Regards. . .



1 more replies
Answer Match 56.28%

I have a T420 laptop running Win 7 64 bit. It won't boot. Startup Repair can't fix it. It says DZHDD64.SYS is corrupt. How do I fix this without losing all my data? I can run DOS, which says the size of the file is 0.

More replies
Answer Match 56.28%

I was downloading a file from the internet, about half way through the download the computer shutdown and restarted.

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I would appreciate some help and guidance on this. Thank you.

A:[SOLVED] Boot critical file c:/ci.dll is corrupt

This error has been known to be caused by Windows Updates. Every reference I've read on that issue required a re-install of Windows 7 since nothing else worked.

Provided you've taken the sensible precaution of backing up your files before that happened, re-installing will not involve losing anything. Better still, if you've created a "System Image" which Windows 7 allows you to do (& which everyone should do as soon as possible after installation), restoring Windows will be even easier.

14 more replies
Answer Match 56.28%

Having many problems after windows crashed and seems to be "invsible" on hard drive ...after running chkdsk /r using WIN XP CD and recovery console I am now getting

Windows could not boot because the following file is missing or corrupt:
<Windows root>system32\hal.dll

Please re-install a copy of the above file

Have tried the recommended MS fix .using XP CD and "expand d:\i386 " command but I am getting "the system canot find the file or directory specified".

Any ideas ? I think my HDD is either damaged or has picked up malware implying it is damaged but data (apart from OS) may be intact...don't want to reinstal from recovery and lose data (although "my documents" folder has been backed up to external HDD) if I can repair XP but seems not to be possible. Using repair from recovery console doesn't show any current WIN XP installation and C partition seems to be "empty" (shows 148mb of 160mb HDD "free")

A:Windows could not boot because the following file is missing or corrupt:

Try booting from one of these. Don't even bother trying to replace the "missing" file because it is probably not missing and there are 7 choices of hal.dll decided upon at setup, so you may get the wrong one.

Bootable XP Sysboot Floppy and CD Images

These will give you a menu for boot and you choose the partition and drive. Most will be the first choice. If it boots, then we just need to fix your boot.ini or other boot files.

Can you give us the make and model? Do you have a SATA drive?

3 more replies
Answer Match 56.28%

My first post. I saw another unresolved post very similar. I get either a black empty screen or the system tells me that my hal.dll file is missing or corrupt. The USB ports and sound capability were mysteriously disabled before my unsuccessful reboot(s) and now I need to know if swapping my master and slave HD's is even feasible, since this is what someone else tried without any success. Is there a new trojan or something out there that does this kind of damage? Help is certainly welcomed.

A:XP boot failure says missing or corrupt hal.dll file

Hello juniortech, Welcome to TSF!

I suggest that you got the Microsoft site and read this article. (Click on the coloured link.)
If the information is a bit daunting, just let us know and we will assist you further.
Give it a try, then post back with the results.

Kind Regards,

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Answer Match 56.28%

I got Windows 7 the other day. My current system had WinXP loaded on it, and I figured I would just leave it on there and install Win7 on my other hard drive. So, I made a Duel Boot. One of my HDD's has WinXP on it, and the other has Win7. Both are Western Digital drives.

So I finish the Win7 installation and enjoy the brand spankin new operating system Microsoft is shoving down our throats. After a while, it starts to grow on me. In fact I begin to love it, much more than XP. I load my air card drivers (cell phone internet source, you might say), get the net up and running and install VIPRE anti-virus software, FireFox, and transfer some of my music from my drive with XP over to my drive with Win7.

After I installed VIPRE, I of course had to reboot, and I did. Win7 reloaded and everything was peachy. So then, I decide Im going to set up my home network so my parents can access the internet through our router (of which we were using with WinXP prior to 7.) So I do all the configuring through Win7 as I would WinXP; I go to internet options, apply internet sharing, etc etc. But for some reason, my parents XP machine wouldnt get the internet from my Win7 machine. It would connect to the router, and it appeared to be getting a good internet connection, however, no browser would actually display a Webpage. So naturally, I reboot my parents laptop and try again. No luck. Then I decide that maybe my computer needs a refresh so I reboot it as well....

This is when I get the ... Read more

A:Win7 + WinXP = Corrupt Boot File

This just in:

Apparently Win7 does not use the NTLDR system loader that XP does. Maybe there is a conflict there?

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Answer Match 56.28%

I was surfing the net with Firefox just after an update. When suddenly my laptop restarted and started a Startup Repair. I let it run but it still repeated so i tried to do a system restore, but that didn't work either, I even tried to run sfc /scannow which told me to restart my computer. Right now, I'm using my friend's computer looking for solutions when i came upon another thread on this site with the same issue. And feel that I might have the same problem.I read through the thread and followed it up to the getting a scan with the Farbar Recovery Scan Tool x64, but stopped their.Here's what I received:-----------Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1Ran by SYSTEM at 2011-06-25 00:09:17Running from G:\Windows 7 Home Premium (X64) OS Language: English(US) The current controlset is ControlSet001========================== Registry ==========================HKLM\...\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [320000 2009-04-09] (AlcorMicro Co., Ltd.)HKLM\...\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe [617856 2009-07-30] (ELAN Microelectronic Corp.)HKLM\...\Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [500208 2010-03-06] (Adobe Systems Incorporated)HKLM\...\Run: [IgfxTray] C:\Windows�... Read more

A:Error: Boot Critical File c:\ci.dll is corrupt

Hi,Welcome to this forum.Your log(s) show that you are using so called peer-to-peer or file-sharing programs. These programs allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."Removal InstructionsOpen notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
2011-06-23 09:34 - 2011-06-23 09:34 - 0000000 ____D C:\Users\Steven\Desktop\ESO_v375
2011-06-22 21:49 - 2011-06-22 23:07 - 2726873889 ____A C:\Users\Steven\Desktop\ESO_v375.rar
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on ... Read more

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Answer Match 56.28%

Hello,I'm really hoping to find the answer to this issue. I've been trying to work it out on my own and have gotten to a rather thick brick wall (for me, anyway. Hopefully it's cake for someone else out there).I recently had to evacuate due to Hurricane Ike. I grabbed my tower, luckily, and ran. The tower was secure in the vehicle, so there was no shuffling around. However, I've plugged the tower into the setup at the place that I am staying, and here is what ensued:Booted up the computer. It booted fine, seemingly. However, once it completely booted, it immediatly shut down and began to reboot. It began to go through the system check that it goes through when the computer is shut down improperly. That is when I got the following message:"Windows could not start because the following file is missing or corrupt:\WINDOWS\SYSTEM32\CONFIG\SYSTEMYou can attempt to repair this file by starting Windows Setup using the original Setup CD-RomSelect 'r' at the first screen to start repair."Which might have worked had all of my CDs and software information not been in the house which got 5'4" of water and have been growing mold for a few weeks now. Even if I had the CD-Rom, however, it would do me no good because my CD drive stopped opening around 2 years ago. (I know it is time for a new computer, but money was tight before, and now that everything in the house has been lost, this computer being able to work for a... Read more

A:Windows Cannot Boot - corrupt system file

where it says To Enter Set up Press Enterpress enter and you can run a full non destructive repair from therepressing R only goes to recovery consolethe recovery cant help here heres a site to help you repair winsdows

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Answer Match 56.28%

How do I replace this file when the computer won't boot up? I have a set of XP setup boot disks. Can I use those to boot up, then copy the file to c:\windows\system32? Is there an easier way?



A:Won't boot (file ntoskrnl.exe missing or corrupt)

My friend had the same problem a year ago. I used windows xp cd to boot up and copy the file to system32 folder.. it's working.

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Answer Match 56.28%

Upon startup, I get a message telling me

"Windows could not start because the following file is either missing or corrupt:
You can attempt to fix this problem with the System Repair on the Setup CD."

Or something along those lines.
When I first asked for help I was told it was a registry error, and to try "Last Known Good Config." from the boot menu.
I tried it, and no cigar.

So, I can't get into my system.
Windows XP came with my computer, so I have no CD.....


A:Boot problem - missing/corrupt file

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I own an Alienware Area51 7500 and this morning the computer randomly froze up within the first minute of starting Windows (this happens from time to time) and I am always forced to reboot the computer, and it eventually works. This time, after the reboot XP didn't even boot up, and I got this error message, "Windows could not start because the following file is missing or corrupt: system32\DRIVERS\isapnp.sys"
After I googled this issue, I resorted to booting up with the Windows XP CD and using the recovery console. So I did, but once I pressed 'R' in the 'Welcome to Setup" screen, it told me that it was not able to find any harddrives on my computer...I have a RAID HD 250 each, working as a one 500 gig hd. I am out of ideas and hope, any kind of help will be appriciated.
Thank you for your time!

A:Xp Wont Boot Up, Corrupt Isapnp.sys File.

You need the driver disk for the RAID Controller, start up the computer with the XP CD, select the mass storage device when setup asks, insert the RAID floppy, then setup will see the drives.

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Answer Match 56.28%

I'm receiving a <windowsroot>system32/hal.dll missing or corrupt error upon startup.
i've tried about 5 different suggested solutions from the Microsoft website and none have worked so far. I tried to boot using the Microsoft xp CD and then hit R for the recovery the recovery console i tried some solutions such as chkdsk /p and / well as fixboot......fixmbr and finally expand and copying the file into the c: drive.....nothing has worked so far.......i also went the other route....instead of hitting r for the recovery console i tried to reinstall xp but after i got through the first few steps and hit F8 to agree to the terms....i was only left with the choice of installing on one of the 2 partitions...i then received a warning that the partition i installed on would be formatted and all data erased.....the issue here is that although i do have most data backed up....there are a number of files that unfortunately i didn't back up...anyone out there have any suggestions....


A:windows xp will not boot....missing or corrupt file

i also should mention that when i power up the computer....without the windows xp just goes directly to a black screen with the not even sure how to access the recovery partition of my hard drive anymore

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Answer Match 56.28%

So this morning I left my laptop on while going to college and then work, after work I came home the laptop was off. Weird I thought I start it up and It keeps giving me an error that the "Windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM".
It tells me to instert the Windows XP cd, or set up cd.

Now I havent done it yet because I want to know is there anyway to save my stuff that I have on my harddrive? and DO NOT WANT IT TO FORMAT MY HARDDRIVE

The reason is I have FINAL PROJECTS for my term papers and also FINALS and all information related to college. I am really worried that I dont have it anymore and I dont know what I would tell my college proffesors. Please someone if you know how to save the portion of the disk thats not windows please help.

Thank you.

I also tried doing a start up disk, before coming to my senses realizing that my laptop doesnt have a floppy drive.

I think this cd that im using is not service pack 2 even thought my laptop had it on when it crashed. Any ideas what I can do thank you

A:boot error, corrupt file any way to save it

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Answer Match 56.28%

Hello all,

A while back I had an error with my system that led to some files getting corrupted. I managed to get everything repaired using Vista's command line scan and repair program (I forget the name).

My system runs fine these days, but there is one problem. For some reason I could never get iTunes to install. It always gave a weird error:

"Error 1719. The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.".
This freaked me out, but it only ever happened with iTunes. I worried for a real long time that something intrinsic was screwed up with my system, but I never had a problem installing anything else.

The one file the windows repair program told me it wasn't able to fix was a file called C_857.NLS, which if I understand correctly is some kind of font file. I don't know if that's exactly what's causing my problems installing iTunes (I can only assume it would throw up the above error if it couldn't access the font file it wanted to use?) but from everything I can see it's the only thing that's corrupt on my computer.

I've tried finding ways to reacquire this file from my vista install disc but the methods required to get access to the files are beyond my resources. I was curious is one of the official techs could e-mail me a copy of this file so I can at least replace it and confirm out i... Read more

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Answer Match 56.28%


I have a desktop PC running Vista Home Premium SP2 and when it starts up I get the error:

Windows failed to load - registry file is missing or corrupt

File \windows\system32\config\system

Status 0xc00000e9

I have my data backed up, am I looking at having to restore Vista?


A:Vista registry file missing or corrupt

If the registry is missing yes.

Do you have an OEM Factory Recovery Partition?

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Answer Match 56.28%

I've got a Dell computer with a RAID1 disk configuration and a single logical drive "C". I've tried the lengthy BCDEDIT solutions found on this and other sites, but I keep getting the imfamous error message about system device not being found. This always occurs upon the import command in any solution I've run.

When I boot without the repair CD, I get this message: File: \BOOT\BCD Status: 0xc000000F Info: An error occurred while attempting to read the boot configuration data.

I can browse the C drive so I don't think there's a hardware problem. I've also run Dell's hardware diagnosis program and everything looked fine. I had just clicked an FTP button when the error occurred so I'm pretty sure it's virus related.

I've used DISKPART to set disk 0, partition 1 as active, then restarted.

Anyone have other ideas? I'm at a total loss.


A:Another Vista O/S Corrupt Boot Record


Have you tried to run "bootrec.exe /rebiuldBCD" from the windows Vista CD/DVD?



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Answer Match 56.28%


I have been having issues with removing the google redirect virus. I was following the steps on how to remove it from a forum and part of that was to run combofix. I realise now that this was a big mistake on my part. Here is what happened:

Ran combofix and it told me it needed to restart to fix certain issues.
Upon restart I now get the error 'Boot critical file c:\windows\system32\drivers\ecache.sys is corrupt' and it won't let me start up Windows Vista (32 bit)

I tried the other options on the screen, ie. run in safe mode, run in safe mode with command prompt etc and it doesn't make a difference. Is there a way to fix ecache.sys? And if not, and I have to format and reinstall windows in its entirety is there a way to save my data on an external harddrive - even though I cant get into windows?

Your help would be greatly appreciated.

A:Corrupt ecache.sys - won't boot vista

Hello, and welcome to BleepingComputer!

Please let me know if you have your Vista DVD at hand and/or if you can access the Startup Repair option when you tap the F8 key on startup.

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Answer Match 56.28%

vista will not boot I get the error "ataport.sys is corrupt, and i cannot open vista, when I put the Installation disk in it try to repair but cannot fix the problem. the lap top will not let me into Safe mode, nor will it let me do System restore.I'm a 100% disable Vet and I need this lap top. am posting from the family desk top to get help with this problem. Could some one walk me through the fix for this issue?

A:vista boot ataport.sys is corrupt

Hi I had this problem few days ago and the good people of Techsupportforum helped me.


Originally Posted by spunk.funk

Your Hard Drive may be failing. Boot off of the Restore CD and try and Format (erase) the disk first. If that is not an option, then download KillDisk and make a boot CD and boot off of that CD and run kill disk. then boot off of your Restore CD and reinstall. If that fails then replace the HDD.

I did what he said and made a killdisk, then wiped my Hard drive with it. Then he instlation disk worked.

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Answer Match 56.28%

Hey, first time posting here, so sorry if this is the wrong section or anything.

Lately my laptop has been experiencing a problem when I boot it up. After the Starting Windows screen with the glowing Windows logo, a blank black screen pops up that lasts for ages (I'd say at least 5 minutes). Afterwards the login screen will appear as normal.

When I log in, the desktop appears quickly, but when I try to start any programs, like my browser, they are slow and freeze often (usually I can run programs with no problem when the desktop appears). Sometimes the laptop will hang every three seconds. It takes a bit of time before the programs and the laptop run like normal.

I've tried several things without success:
-Uninstalling and reinstalling graphics drivers (I've never updated my drivers because no updates are ever available for my driver; is that normal? My laptop is about two years old)
-Defragging hard drive
-System Restore (I don't seem to have any restore points)
-Clean bootup
-Startup repair (or whatever that first F8 option is called)

A:Blank screen on boot up, before login screen; slow startup

Welcome to Seven Forums Tienjt.

You can run this SFC /SCANNOW Command - System File Checker and post back with results.
Below my sig is a link to MalwareBytes, download the free version, update it, and run a full scan.

Have you installed anything new, hardware or software? Sometimes OEM's don't/won't have driver updates.

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Answer Match 56.28%

Bonjour mes amis.

I recently have started getting the infamous black screen of death at my computer's startup, very similar to this fellow user's problem. Basically, Blank screen on boot up, before login screen; slow startup. The black screen lasts at least two minutes on average, before the windows login screen comes up. Everything else runs fine!

I think it might be my antivirus, Bitdefender Total Security 2013, and I've posted on their forums about it, and I've gotten responses from other users saying:

The Black screen issue is known by BD Support till now they have not able resolved that issue.
hope BD 2014 resolves the issue.

And the booting time issue is been solved.

However, I uninstalled Bitdefender and the problem still persisted. I proceeded to uninstall every program i could remember installing before the problem started, so before the start of June. This was painful because I updated all my software, so everything was listed as installed recently.
My startup time after removing all these software is attached below; 156 seconds, compared to before with the speed ranging from 200-500 seconds, with the worst at 472 seconds.

Although this sped about my startup, I still got the annoying black screen issue. I am sure it is a software issue because the black screen is present, but lasts no longer than about 5 seconds when starting in Safe Mode with Networking, and is present even int he low graphics.

What should I d... Read more

A:64-bit - Blank screen on boot up, before login screen; slow startup

Hello mate try some of these Troubleshooting Steps for Windows 7 start at point 15 then do chkdsk Disk Check

The go through the other stuff.

Oops should have mentioned this one too start at point 7 - option 3 Optimize Windows 7[2]=Performance Maintenance

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Answer Match 56.28%


Made a little mistake yesterday, i was tired and i propably deleted a driver file called TVALZ_O.sys with Adwcleaner.

How it happend:
There was an update for FileMenuTools, made the update and accidentaly installed some bloatware called "SeachProtect".
Noticed it just too late and immediatly i ran Adwcleaner, during the scan Norton360 noticed the file, i hit "fix" and Norton freezed.
Adwcleaner continued the scan, checked the list but i guess i overlooked the driver file and cleaned it.
On reboot it didn't want to boot anymore.

Startup Repair started automatically on reboot ,saying: Root cause found: Boot critical file D:\windows\system32\DRIVERS\TVALZ_O.sys is corrupt.
Safe Mode doesn't work. Startup Repair doesn't work. Or anything else...
When trying System Recovery Options it says, "The user name or password is incorrect."

Some help/advice is very appreciated!

concerned laptop:

Toshiba Satellite, Win7 Ultimate

A:Can't boot laptop! TVALZ_O.sys corrupt.

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Answer Match 56.28%

Started in the beginning with me booting up my computer. And no live screen occuring. ie. Monitor is on but goes to sleepy mode. (orange light instead of green light). I'd have to boot again before it'd run. However, now no matter how many times I boot it does not cause a live monitor. I bought a new stick of ram. PC3700 400 Mhz. Even though my MO takes up to 333 Mhz but that should be okay as it'll just bump it down. I also reseated my graphics card and changed the slot in which my RAM was in.

If I reseat the graphics card the computer will cause a live screen, but crash shortly after with a computer freeze. And I'd have to reseat everythign again before I'd get another live screen. Usually holds long enough to load windows and get in for 2 minutes before freezing.

When the monitor does not become live, there are no beeps. When the monitor does show (before the freezing problem) the mo beeps once. Hardrive, fans on power and graphics card all work. mother board light is on. No weird sounds. Monitor does work as I've tried multiple monitors. I'm running out of ideas, Suggestions?

A:Blank / Black Screen on boot usually and when it does boot freezes

Looks like something is up with your graphics card. Try the onboard monitor output (if you have one) or another graphics card. Hope this helps.

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Answer Match 55.86%

I have a Win XP Home edition that fails to boot; the POST screen loads, then a choice of operating system configurations (see later), and selecting  one of them (the last on the list) returns can’t find hal.dll.
The other two options, one of which I have set up in the course of trying to sort this out, both end up with a blank screen.
Safe mode hangs up in the middle of the driver list.
The problem started after a power cut.
I have fairly exhaustively investigated and tried to fix this as follows:-
Seagate 250Gb disk in four partitions, C,D,E,F. Using a partition tool confirms that the active and primary partition is C. The files on all the partitions are all visible using file explorers on bootable recovery CDs (ERD Commander and HIRENS). I have been able to back up the important data. The operating system files are on C partition only.
Run disc diagnostic – passed, no errors
Run Memtest86+ - passed
Run chkdsk /f – fixed a couple of errors
Via recovery console on original disk
          Run fixmbr, reboot, not fixed
          Run fixboot, reboot, not fixed
          Run bootcfg /rebuild fixboot. Reboot, not fixed (this is the most recent listed configuration)
Tried repair install from recovery console. Copied files etc, then automatically tried to reboot but stalled at same place.
I have also tried the disk i... Read more

A:Failure to boot, blank screen after POST screen

I would clone the drive, then do a clean install.

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Answer Match 55.86%

I get an error message that the WINDOWS\SYSTEM32\CONFIG\SYSTEM file is "missing or corrupt". How do I repair this. I can only boot off the CD and either do a repair/reinstall or DOS repair.

Any advice?

A:Solved: Corrupt system file - Windows will not boot

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Answer Match 55.86%

Error message is Windows 2000 could not boot because the following file is missing or corrupt - WINNT\SYSTEM32\CONFIG\System

When I go into Windows 2000 Setup (off of the Win 2000 Update CD) I can see my drive and all the files on C: including System and System.alt. The directory information shows these 2 files to be the same size --- which is what I'd expect. I guess I'm thinking that if one is corrupt maybe it's size would be altered.

When I try a repair --- so far it doesn't work. I've tried every WIN 2000 Setup repair method that doesn't require an emergency boot floppy because....I don't have one. I have other systems here I can use to create or download a generic one but I'm not sure that this will work for me.
All my bill paying files are on this computer and I need to pay my billls. There must be a way to get this fixed without hauling my PC into a shop --- isn't there? Please help if you can... Thanks!

Okay...I've tried using substitute emergency boot floppies. I can get to the console. I can run Chkdisk. I think I may have a bad boot sector but who knows. I need some tool I can run from the console off of a floppy that can help me diagnose and fix this thing.

I've typed out all the .log files in c:WINNT\SYSTEM32\CONFIG to see if there was anything interesting there. A couple of them seemed to have a sort of a mean-faced icon as the last character in the log file.

I've tried using some tools like ... Read more

A:WIN 2000 Won't Boot-System file missing or corrupt

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Answer Match 55.86%


I'm an intern with an NGO organization where one of the desktop computers started having problems about a week ago. The computer is a Dell running Windows 7. Every morning, the first person to turn it on sees a whole bunch of updates being installed. The boot screen is irregular, it doesn't include the F2 or F12 options for changing the setup, and it never goes to the log screen. Instead, it goes to a "Startup Repair" window, runs a "scan" that can't be canceled, and then reports that Windows was unable to fix the problem and offers an option to restart. If I click to see the full diagnostic, everything checks out except the last item, which says that "critical boot file ci.dll is corrupt." If I go to "Advanced Diagnostic Tools," it doesn't allow to me do a system restore or much of anything else besides open the command prompt, and I can do only limited diagnostic tasks from there. If I restart, though, it restarts and functions perfectly normally. I installed Avast on there when I started working with it and the full virus scan finds no problems. The computer functions normally for the rest of the day; however, when I go to shut it down after 5 oclock, it says that it's installing 67 updates, every single day.

I can't figure out whether this is some bizarre virus that just makes it take a little longer to use the computer every morning, or a much more malicious virus whose effects simply haven't mani... Read more

A:Once-a-day startup problems, saying "boot critical file c:\ci.dll is corrupt"

Hello,And welcome to, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwareNOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program bef... Read more

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Answer Match 55.86%

Hi all. I've been researching this problem for 2 days on my own and hope that someone here can help.I am running WinXP Home SP2 on an eMachine T6412 with Athlon 64 3400+ CPU.Here's what happened:Got infected with AntiVirus 2008Tried to install SuperAntiSpyware to repair but Windows Installer was damaged and anything I tried to install or uninstall came up with: The Windows Installer Service could not be acessed. This may be because you are in safe mode...I went in and manually disabled AntiVirus 2008I spent several hours trying to repair Windows Installer with no luck.Decided to do a repair install, which caused me to start updating my Windows installation from my original SP1 to SP2. I had lots of difficulties and failed installations. I had to basically download the files then switch to safe mode to install them.Tried to install SuperAntiSpyware again and bang: Windows Installer cannot be accessed!!!!Decided to try to repair Windows Installer one more time through Repair Console. Everything seemed to go OK and then when I went to reboot, I got the following: INF file minint\boot is corrupt or missing, status 14. This comes up right after the post and I am unable to do a reinstall or even access the recovery console. I have tried to create aslipstreamed boot disc with SP 2 already on it and still get this error or it's partner: INF file txtsetup.sif is corrupt or missingHas anybody out there got any ideas?TIA,Roberta

A:Inf File Minint\boot Is Corrupt Or Missing, Status 14 - Am I infected What do I do - I don't have much faith in persons/users who get infected...and then self-clean...and subsequently...have system problems.It could happen...I just don't think that I've seen a single poster who claimed to have done to report system problems afterwards.It's painless and easy to make sure.Louis

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Answer Match 55.86%

So sometime randomly during the night, my computer restarted itself due to like finish installing some Windows updates, then I awake to find my computer in the setup recovery screen! This is not the first time this has happened! This EXACT same problem occurred about 2-3 days ago, so what I do is I check to see what the setup repair had found and apparently A file called " D:\ci.dll " is a critical boot file & it's corrupt, and now I don't know what to do!? I don't have ANY restore points, no recovery disc, and have no idea what to do which is why I came here. Should I get the file from the same version of Windows 7 from a different computer I have & replace it using Linux booting off a CD? Or what would be the best solution? Because last time, the same file was corrupt, and I did a system restore, btw, if it helps, I have an Acer, 6Gb of Ram, Windows 7 64Bit, 3.2Ghz AMD processor, AMD Radon 6570.
Thanks for ANY Answers

A:Windows 7 boot file is corrupt? Second time this has happened!?

yeah the file ci.dll is the base code integrity module.

you can try this for the moment to see if it settles the problem with a windows file.
SFC /SCANNOW Command - System File Checker

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Answer Match 55.86%

When i boot up my computer it doesnt reach the user login screen before it loads of startup repair. It looks for a fix but it doesnt find one. In the diagnosis the only error it shows is 'Boot critical file C:\Windows\system32\drivers\vmbus.sys is corrupt'. I have booted kaspersky repair disk and run a full scan which found no viruses or malware etc. From the startup repair window i have tried a system restore which had the same problem when attempting to boot. I can only access the system recovery options screen.

I am running windows 7 32bit, and i dont have a windows 7 disk but do have the windows 7 32bit iso file that i used to install windows 7.

I would be grateful for any help to resolve this issue.

Thanks in advance.

A:Unable to boot into Windows 7: Boot critical file C:\Windows\system32\drivers\vmbus.sys is corrupt

but do have the windows 7 32bit iso file that i used to install windows 7
so burn the win7 iso to dvd and see if you can boot to it and run the repair

25 more replies
Answer Match 55.86%

i have ran every antivirus live cd known to man and no viruses, did a disk check and it is healthy, checked and repaired MBR with Paragon software live cd. but keep getting a error winload.exe is missing or corrupted, checked to see if it is on partition it is and scaned it no viruses, F8 is not an option, will not let me into advanced boot option menu to boot in safe mode or any other mode, been tackling this problem for 6 months and all i can find on the net is it maybe some editing to be done in the BCD but i need a command prompt to edit this in the windows boot manager,
i know about bootrec.exe and a few other commands to run but i can't get to a command prompt, any ideas for a fix would greatly help. i am running Vista Home Premium, 32 bit

A:winload.exe is missing or corrupt! Vista won't boot up!

i forgot to add i have no repair disk or original install disk, my bad on this part,

2 more replies
Answer Match 55.86%

i have used every anti virus iso known to man, u name it i tried it! winload.exe is on my hard disk and i have scanned it for virus and malware to no avail, no threats, i have a vista home premium, gateway tower. i read online that it has to do with the BCD, certain paths r not right but can't get to it to edit it, tried bcdedit nope, tried chkdsk it runs until the 3rd leg and stops due to unknown error, F8 to go to safe mode or last known good config takes me to error winload.exe is missing or corrupt!! do not have vista repair cd or os cd my bad on that part when i bought this machine i did not do my homework on these cd's. how does one get to the bottom of this? i also ran hirens boot cd, ran malwarebytes anti-malware and it said it found 11 threats, 3 trojans and the rest malware , threats were quarantined but when i went to remove them it could not, but any other scan from other software produced no threats.i can see my hard drive with partition software everything is there also ran a manufacturer hard drive test and it passed with flying colors, it is a western digital, when i ran Dr.web live cd it could not open 14 files on the scan don't know why? anyway i need someone who has a plan to get this solved!!! i consider myself a little computer savy but this one has stumped me. i found this page but i can't get to the commands is there anyway i can?
here is the ... Read more

A:winload.exe is corrupt or missing, vista won't boot.

Hi, to access the RE (repair your computer):-

2 more replies
Answer Match 55.86%

Okay, I seem to be making progress in fixing my computer. (I started a topic here, but now it's more of a Vista problem than an internal hardware problem) For a while it wouldn't recognize my hard drive. Now it will, and I can even get as far as the recovery console.

Basically, I can't get Windows Vista to boot properly. I get to the recovery console, but after running startup repair, it says it can't automatically fix itself and gives a list of errors. (I'm not currently in front of that computer, but I do remember signatures 5 & 6 were corrupt.) [NOTE: It doesn't find any restore points, so I can't do system restore. Memory check finds no errors. I can get into DOS, and I've tried everything I know to do from there.]

It also gives me a message saying that ecache.sys is corrupt.

I've run chkdsk on C: multiple times, and it's like the errors it fixes keep coming back. it also can't send stuff to the log because of an error 50.

I've looked at DISKPART, and my C: drive which is the OS, doesn't have "boot" in the info, but PQservice does have the note "boot" under info.

I've run bootrec, but it doesn't find an operating system on my C:.

Can anyone help? I'm usually pretty good at fixing computers, but this one has me completely stumped.

A:ecache.sys is corrupt/vista won't boot properly

Run hard drive diagnostics: (or sure, you select tool, which is appropriate for the brand of your hard drive.Depending on the program, it'll create bootable floppy, or bootable CD.If downloaded file is of .iso type, use ImgBurn: to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.For Toshiba hard drives, see here: : If you do not know how to set your computer to boot from CD follow the steps here

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Answer Match 55.86%

Compaq Laptop, Vista w/ Service Pack 1.

Upon turning on my PC last night, I was unable to load Windows. After the initial boot up, I was taken to a windows repair (I think that's what it was). It ran a bunch of tests and tried to repair the problem. At the end it said it was unable to be repaired. There was a dialog box that would allow me to open Windows Recovery, but I chose not to because I didn't know if that would erase all of my documents and files. Anyways, at the end of the tests I checked the log and I could only see one thing that failed.

Boot Cause Found:
Boot Critical File: C:\Windows\system32\drivers\sisraid4.sys is corrupt

I also found this.

Event Name: StartupRepairV2
Signature 1: Autofailure
Signature 2: 6.0.6000.16386.60.6001.1800
Signature 3: 3
Signature 4: 196611
Signature 5: Corrupt File
Signature 6: Corrupt File
Signature 7: 3221225624
Signature 8: 3
Signature 9: WroRepair
Signature 10: 6.0.6000.2.0.0256.1
Signature 11: 1033

I also am unable to boot into Safe Mode. At the loading screen where it shows all the files being loaded, it stops at sisraid2.sys and takes me back to the repair screen. I'd like to know if I can fix this somehow without losing data. If not, is it possible to make the HDD into an external so I can just copy everything to another computer?

One last thing, I can't remember the name of it, but isn't there a version of Linux that can be run from a cd? Would this allow me to check and see if a... Read more

A:sisraid4.sys is corrupt, Vista fails to boot

there are many versions of linux that have a "live" cd, here is a great tutorial with all the info..

once into windows, try running the sfc /scannow from cmd prompt, see if it can repair the bad file..

is there more than one hdd on this computer? see if this helps 1st

good luck

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Answer Match 55.86%

Hi everyone
Got a bit of a problem which I need help on please:

The screen has gone blank but works on an external monitor, this only started to happen after I let my son use my laptop, he and his friends have connected their iPads etc for films and music...but strangely, sometimes it comes on without any problem when I boot up as normal, so it is still working, this has happened on other occasions I am sure it can be rectified but I don't have a clue really. See below for what I have tried so far:

1. Checked monitor display - it shows the external monitor as the primary display only and I can't seem to get it to display the laptop monitor.

2. Checked the internet for possible solutions but could not properly understand everything to rectify the problem.

3. Could it possibly be anything to do with the amount of memory that has beenused up? (my son has used most of it for his music & films etc.)

Please help

Cheers folks

Kenny Khan
Wales, UK>

A:Laptop Screen gone blank on my Dell M1530 Laptop

Hi and welcome to TSF try page 42 here

1 more replies
Answer Match 55.44%

I've got a problem with my laptop, a 2010 HP G60-635DX. First, a little history. This was my wife's laptop until she dropped it and broke the display screen. We hooked it up to a monitor and she was good to go. Last Christmas I got her a new computer and again she was all set. In the meanwhile I've been using this old Dell laptop from 2006 with WinXP in it. Works, but is slow as all get out. A few months ago I decided to use my wife's old computer for myself. It comes with Windows 7 and works quite well. Last June I made the mistake of trying the Windows 10 upgrade, and what a disaster that turned out to be. So I reverted back to Win7, but I lost all the drivers that came with it, so I was stuck. So recently I bought a new screen for my wife's old computer, and I installed it today. So guess what? The screen works fine, but all I get is a blank white screen Nothing at all! It's as if the computer can't display anything at all. I just don't understand it. The computer fires up, but that's it. No start screen, no nothing. Just a blank white screen.
Anybody have any ideas as to what's wrong, and how I could fix this?

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Answer Match 55.44%

My Lenovo 3000 N100 laptop, running Windows XP Professional keeps getting a message on the bottom right corner of the screen from the information message spot that says:

Windows - Corrupt File
C:\System Volume
(A8393674-085C-4723-B63E-39928C5F4C89) -\RP1206 is
corrupt and unreadable. Please run Chkdsk utility.

I ran the Chkdsk utility and it ran 1 of 3, 2 of 3, and 3 of 3.
It stated:
File type is NTFS
Warning: F parameter not specified.
Correcting error $ 130 for file 11593

then went on to repair many errors. But it didn't change the Window -Corrupt File note/warning. The computer runs for a while, then craps on me and freezes up. Any help appreciated. Bill

A:Lenovo 3000 N100 laptop has corrupt file

Try running system file checker

3 more replies
Answer Match 55.44%

Im a newbie to the board. I started having a problem with my dell m1330 laptop with windows vista all up to date. Whenever i turn of my laptop it wont boot it takes me to a grey screen with a white mouse and starts running startup repair and it fails and when click for more information it says that there is a corrupt driver mfehidk.sys. If i dont click for more information the cumputer just shuts down. I did try to do a system restore and two failed and one went through to go back five days. But it didnt help anything. I dont know where to go from here. I have mcafee internet security 2010 installed. I had the same problem a week ago but i just restarted it and windows startup fixed the problem. I have done some googling and found its an issue with mcafee and maybe has to do with a backup assitant, but nothing says on how to repair the driver or remove it. I did do a virus scan and cleaned all my internet files and adware removal and defrag about two days ago.

A:Laptop wont boot corrupt MFEHIDK.SYS

Hi Dazed&Confused87,Welcome to Virus/Trojan/Spyware/Malware Removal (VTSMR) forum. I am going to assist you with your problem.Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. Please let me know in your next reply if you agree with this.Tell me if you have a Windows Vista installation DVD or if you can go to Safe Mode:Start in Safe Mode Using the F8 key:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.Use the arrow keys to select the Safe Mode menu item.Press the Enter key.Log to your usual account.

4 more replies
Answer Match 55.44%

Hi there,

My girlfriend dropped her laptop last night and on going to restart it kept getting the above message regarding "ntoskrnl.exe" being missing and so the laptop would not start at all.

It is a toshiba satellite pro A300.

I have not really had a chance to look at it yet, and will not be able to do so until this evening so thought I'd post on here and hopefully get a solution.

Thanks in advance for any help,


A:ntoskrnl.exe missing or corrupt - laptop won't boot

16 more replies
Answer Match 55.44%

I have hp dv7,
Wins 7(only)
Samsung 840 SSD
Recently had problems like ctrl, back space and delete keys not working at all, cd drive not working and device not working error in device manager section under dvdcd section. Now suddenly this message started coming up on booting. Boot manager screen saying choose OS but i only have win7, esc to cancel, enter to choose but none of the keys are working. I think a fresh win7 install is the option but how can i get in to boot setup and boot from win7 usb? F8 don't work either on startup.


Any ideas?

9 more replies
Answer Match 55.44%

i want to make a dual boot, but i know nothing about how to do it. i am running wins 7
and i have already downloaded wins 8 but i have not installed it yet. i have a c and d drive with very few things on my d drive, like pic`s and so on. please make it simple
because i dont know a lot about pc`s. thanks

A:wins dual boot for dummys

Here is a good tutorial: Dual Boot Installation - Windows 8 and Windows 7 or Vista

6 more replies