Tech Problem Aggregator

Dell computer reboot

Q: Dell computer reboot

Help I have a dell inpsirion 5559 BIOS Revision 1.0.6 and I restarted the computer but then it had said it failed so I pressed cancel now my computer turns on and only gos to the dell logo and repeats the whole dell logo screen again I already took the 3 hour test it says its fine please help

More replies
Answer Match 56.28%

I have a dell m4800 which has been totally wiped. I want to restore to factory settings. Due to this machine being purchased second hand Dell will not give me product/technical support. The reason is I am not the person on record as purchasing this product from from Dell. Is it as simple as going to the local shop and purchasing windows ETC and reinstalling required programs. Would it be easier to give it to the local IT guy.

A:How do i reboot dell m4800. i am not computer savvy

You could start here: you get the ownership transferred, Dell will probably assist you.One thing you could try though, Press F8 when the system boots. Just follow the instructions here: Ctrl F11 should also bring up the option to Restore to Factory settings.

3 more replies
Answer Match 44.52%

How do i reboot vista dell laptop?

A:Reboot-Dell with vista

can you explan more - what do you mean by reboot ?
model of the dell would also help

Do you want to recover and set back to factory condition
Restore to a previous date

or if you want to reboot the PC just go to start - and restart

I see you explained more in your duplicate thread - closing this one

1 more replies
Answer Match 44.52%

i want to reboot my dell laptop as i think it may help with the problem i have with the curser jumping

A:how do i reboot my dell laptop

Reboot = restart, are you saying you don't know how to restart your computer?

3 more replies
Answer Match 44.52%

need to know how to reboot my sons dell laptop. it has windows xp on it. already rebooted the menu, but not what I needed.edited by moderator: Serial number removed for security purposes.

A:reboot a dell laptop

Reboot simply means to restart. Start button > Turn off computer > Restart. If that's not what you're asking about, please explain what you're trying to do. And please post the model & model number of your Dell.

3 more replies
Answer Match 44.52%

When I power on computer 1st message reads: Page Fault IN Nonpaged Area.

I then rebooted system and received a new message:
R423SE P/N 113-A32102-103-8P A12 BR# 7891 Rel 9.3.17

Any ideas?


More replies
Answer Match 44.1%

I have a new dell D430 with a mediabase.
I use the mediabase at work, and each night, I hibernate and take the laptop home.
I find that when I come to work, dock the laptop and turn the laptop on, I can't use my external monitor or the DVD or any USB ports, but keyboard and mouse are OK.
The only way to remedy this, is to reboot while docked.
Is this a glitch, and is there a fix?

A:Dell D430 needs reboot after each undock

Bios update: Dell 430
Release Date: 4/28/2008
Version: A06

1. Improve compatibility with Dell Wireless 1390 & 1490 Dell WLAN.
2. Improve setup and HD password operation.
3. Fixed: System Hangs on Resume from S3 with Driver Verifier enabled.
4. Fixed: Lock ups due to rapid opening and closing of the lid.Click to expand...

More Info:

5 more replies
Answer Match 44.1%

Dell XPS 410 desktop Windows Vista...

Computer had bootup problems freezing at the Vista running bar. Ran System Repair and system booted normally. Chkdsk found and repaired some files. System continued to run very slow and noticed doing repair scans (Malwarebytes, Combofix, etc) that when a reboot is required, the system would shutdown normally, but the screen remained black and the Dell welcome screen and Vista restart would not happen. I could hear the fans running and the power button light would be on. After waiting at least 15 min, I would hold the power button for the 4 seconds and power off the system. Restarting the system from cold works fine.

Got tired trying to find the slow running problem, so did a nuke and pave of Vista from the Dell disk, did the many updates thru SP2 and reinstalled drivers and the apps.

But during the reboots for the updates and app installs again the computer would shutdown and would not begin the bootup process. I would hold the power button till the system shuts all the way down then restart. Everything is working fine except for this problem.

Crystal Disk Info shows HD a Good, ran MemTest 86 and all is good.


A:Solved: Dell XPS 410 No auto reboot

Try another power supply.

1 more replies
Answer Match 44.1%

Hello all, recently my computer died on me and gave me the beep codes with a black screen and no startup. I had 5 beeps and saw that I would need to replace the cmos battery, in which I replaced. However, the laptop flashes a blue screen immediately after the Windows starting logo appears and reboots the laptop. I have tried running in safe mode but that did not work either. Another thing I tried was running Windows startup recovery but that found nothing. Any help is wanted thanks

More replies
Answer Match 44.1%

A friend brought a Dell 400/9150 with 1 GB of memory and a 320 GB SATA Hard Drive, to me because it cycles through the boot process continuously. Selected all options (safe mode, safe mode with networking, safe mode with DOS prompt, normal, last known working set-up) the same results. They start to load Windows then reboot. The friend did not have the original Windows install CD from Dell dfor this PC.

When he first brought it me, he got a black screen and no boot. I thought it was a bad hard drive, so I moved the hard drive to my machine and wa sable to see the drive and all of the data.

I remounted the drive in the Dell and tried to fix the Windows install by booting from a Windows XP SP2 install CD. It booted to the install but when I got to the second screen looking for hardware and where to install, there were no hard drives. It would not recognize the SATA hard drive in the Windows install mode. I rebooted and checked the bios, it could see the SATA drive.

I tried the suggestions for black screen in this forum. I mounted the drive in my machine and ran CHKDSK. No errors. I Tried the boot.ini fix and no change. I tried the MBR fix the boot sector fix and the ntldr fix. No change. I had a SATA hard drie with windows on it so i put it into te Dell. It started to boot but was a encounterd an error. I concluded the SATa controllers were functioning properly at this point.

After many hours I installed the hard drive in my machine and installed Windows XP ... Read more

A:XP SP3 on Dell 400/9150 continuous reboot

Moving XP to new MB or Computer -


2 more replies
Answer Match 44.1%

I have a Dell XPS 13 display driver (Beta but I also had this issue with all drivers to date)I have a scaling issue.- If I boot my machine not connected to a monitor, all apps are scaled correctly within the laptop screen,- Once I connect it to a Monitor, the scaling for some apps doesn't adjust.- To resolve, if I want to work with external monitor, I need to to reboot my machine WHILE CONNECTED TO AN EXTERNAL MONITOR to ensure that the scaling of the apps correctly adjusts for the external monitor.- Same happens if I go back to laptop screen if I unplug the external monitor ie the resolution is far too small in some apps and I have to reboot the laptop to get correct scaling back for apps in laptop screen.I HATE THAT I HAVE TO REBOOT TO DO THIS. Is there not a way without rebooting to 'reset' scaling for a display. Below image is an example of the scaling issue. IE is scaled poorly and Firefox is properly scaled.

More replies
Answer Match 44.1%

My mom has a 6-year-old dell desktop and she wants to completely start over. She doesn't have the restart disk and I was wondering if there was a way to burn a disk on my computer that resets hers. She does have a disk with the drivers on it but I think i need a windows xp boot disk plus some kind of disk that deletes everything.

A:system reboot/restore (dell with xp)

No, you will need a Windows installation disk and a valid license (product key).

What make/model? It may have come with a recovery partition with the Windows installation files on it.

There is no XP "boot disk". The XP CD boots itself for the installation. But only a Dell licensed version will work with the Dell product key on the sticker on the machine. Do you see that key?

2 more replies
Answer Match 43.68%

I've ried using the Microsoft Media tool, but it won't recognize any of the flash drives I've tried using my work laptop. I created an ISO flash drive, but I got a black screen message that BOOTMGR (???) was missing. When I turn on the power it opens to a blue RECOVERY screen.
What else can I try?

A:My Dell Laptop won't reboot after Windows 10 update

Originally Posted by Windows Central Question I've ried using the Microsoft Media tool, but it won't recognize any of the flash drives I've tried using my work laptop. I created an ISO flash drive, but I got a black screen message that BOOTMGR (???) was missing. When I turn on the power it opens to a blue RECOVERY screen.
What else can I try? Remove the usb key, turn on you notebook pressing repatrly ctrl till a boot menu appears. With arrows select Hard Disk and press Enter.
Media Creation tool works inside Windows and it doesn't need any usb key too, it can upggrade directly as is Window Update choosing update now
If doesn0t work, complete the recovery sequence for gettin back control on laptop.
USB Media key is useful for upgrading more devices one after other

1 more replies
Answer Match 43.68%

Tried dell system restore after getting blue screen message unmountable boot volume.but not successful.

A:cannot reboot dell laptop after installing Windows XP SP3

If no changes have been made to the hardware, try running a chkdsk from the Recovery Console. Do you have the OS Install CDs?

3 more replies
Answer Match 43.68%

Greetings. Forgive the newbiness here. I've been using computers since my Mac+ was helping me Mod dialups on my last Mac, so I'm not exactly new...

I am new to this forum. I first posted my problems on another hobby board where I usually get pretty good advice on just about anything. I first thought I had a virus and that doesn't seem to be the problem. I'm going to repost all of what I stated there to show what I've done to isolate/fix the problem including virus scans/attempts and such. Advice I received will be posted where relevant (I'll leave out the "get a Mac" and "throw it out the window" comments <grin>)
First the basics: Two year old-ish Dell Inspiron (N5050 if memory serves) running Windows 7, 6g of RAM. I run Avast free edition.

I bought it few from Dell's referb page but it hadn't ever been used before. I think it was the last of the run or something. Shortly after the 1-year warranty ran out, of course, I kept getting a black screen notifying me of a kernel dump telling me to notify the admin and I couldn't reboot into Windows.

After about 20 minutes with Dell's people on the phone, the guy had me reboot and do an F2, then "restore defaults" and "save and reboot" which solved the problem. Since then the same thing happens about every other week but the fix works and I'm good to go again.I relate that to explain that yesterday I got up and wanted to check my email quickly before leaving but the scree... Read more

A:Newish Dell Inspiron won't fully reboot

Create another account and do the cleaning up there. Once you have all your data files backed up or transferred delete that account and see what happens.

Some virus are attached to only that user account.
Great idea, thanks.

Created account with admin access. Rebooted, selected that account, took forever to create background, locked up. Rebooted into SafeMode with new account, ran Avast. Ran okay for about two minutes and then got stuck on file 3306 which happens to be \Avast\AvastBCL-Sfx.exe and it's been at 4% for about 15 minutes.

I'm going to reboot again into SafeMode into the new account and then try to schedule the boot-scan, but I don't have much hope.
Nope, booted into Windows.


I have trusted and successfully used only MS MRT and MSE to keep both a desktop and laptop (XP and 7, respectively) clean and running for years. And this did not say I never got nasty sh!t on either computer. Both got hit bad many times. It is the nature of what happens when you visit questionable websites. But the point is, those two tools have cleaned up everything. Well, I guess not everything. Once I did have to resort to a system restore. That was the real bad one which stopped both of those utilities from running.

Reply:Tried MRT while in SafeMode w/Networking. Stopped at 30 seconds with Bluetooth Suite\AthBtTray.exe and locked up for five minutes.

Rebooted and tried it while in SafeMode without networking. Stopped at the exa... Read more

9 more replies
Answer Match 43.68%

My hard drive was replaced on Dell Inspiron One 2020 All In One, now when I turn on my computer, I am getting reboot and select proper boot device message. How do I fix this? My computer was originally operating Windows 8 but was upgraded to Windows 10 Professional here just recently. Do you have to reinstall something? I read somewhere you have to have discs but I don't have any discs. I did not receive any recovery discs with my computer and the Windows 10 Pro upgrade was done via online thru Microsoft.

More replies
Answer Match 43.68%

When deploying these units with Windows 10 Enterprise, TPM 1.2, and BitLocker, every restart/reboot would ask for the BitLocker Key. Upon researching the issue, it seemed to be related to a BIOS update these devices had not received. I was able to resolve this issue by decrypting the drive, disabling TPM and installing the Firmware, then re-encrypting and re-enabling. However, there is one instance where the BitLocker Key prompt still appears.If you hold down the power button until the 5510 completely powers down, then power on the machine it will go to the blue BitLocker Screen.(Simple workaround is to press the power button to turn off the machine and then press the power button again to power on the machine, which boots to the login screen).However,If you enter the BitLocker Key and proceed to log in, there is an interesting message displayed on TPM Administrator. The message is: Compatible TPM cannot be found. Compatible Trusted Platform Module (TPM) cannot be found on this computer. Verify that this computer has a 1.2 TPM or Later and it is turned on in the BIOS.From this point, restarting the machine clears the issue. However, after researching this problem for weeks, I have not been able to locate any information as to why this occurs. TPM Manufacturer Information:Manufacturer Name: WECManufacturer Version: 5.81Specification Version: 1.2(Out of curiosity I entered setup after the power down to see if the BIOS menu recognized the TPM as being "on&quo... Read more

More replies
Answer Match 43.68%

Hi there,

we have been experiencing an issue with a lot of our Dell GX740's rebooting spontaneously. It's an extremely hard issue to troubleshoot as it seems to fix itself after 10-20 reboots. I am new to Windbg, so was hoping someone could help me determine what is causing the issue. The driver fault to me, doesn't appear obvious... I have done a memory diagnostics and it has come back clean. A reimage of the PC seems to fix it, but seeming how the numbers are growing everyday, a re-image does not seem like a reasonable solution.

Here is a kernel dump from one of our pcs that have been experiencing the issue. We have also been getting intermittent "serious errors" reported that may possibly indicate an incompatibility issue with XP SP3. Not sure if they are related. Any help would be appreciated!

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Dump files\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

WARNING: Whitespace at start of path element
WARNING: Whitespace at start of path element
WARNING: Whitespace at end of path element
Symbol search path is: SRV*c:\websymbols*
Executable search path is: c:\windows\System32; c:\windows\system\System32;
Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
Product: WinNt, suite: TerminalServe... Read more

A:Dell GX740 spontaneous reboot issue - help!

Does Dell have anything to say about this? If it's with only that model of Dell, I'd be talking to Dell or checking the Dell forums for any further insight. Aside from that, if these are all networked, perhaps you have some malware that is propagating itself across your network. I would recommend totally isolating one of the affected systems and run it through a number of tests to include virus scans, Malwarebyte's Anti-malware, Spybot, SuperAntiSpyware, HouseCall, CWShredder, and also perhaps talk to the wonderful folks over at the Spyware forum here at TSF. They are the best to be found and will walk you through using a lot more resources than I'm at liberty to recommend here.

Sorry I can't be of more help but I'd give that a shot and take notes so that you can see what helps and what doesn't and then once you've narrowed it down, perhaps you can effect the fix upon the rest of your systems.

Good day,


3 more replies
Answer Match 43.68%

Had 1x 2GB Kingston 667MHz stick, and decided to buy another one. I should point out that both are fully working and were bought brand new from Amazon. I was forced to reinstall windows (Windows 7 Professional 64-bit) for other reasons, and the installer would get to "Starting Windows" then would restart. Did this as many times as I booted it up. After messing around I took out one stick (took out the old one and just had the new one in) and the installer worked perfectly. Got into windows and shut it down to reinstall the other ram stick. When I booted it up, it did the same reboot loop. Seems like it just doesn't want to take 4GB. BIOS says: Installed Memory: 4.0 GB, Memory Channel Mode: Dual Interleaved. Why won't my XPS 600 boot with 4GB RAM!? It IS a 64-bit OS (had to double check just to make sure)

A:Dell XPS 600 reboot loop with 4GB (2x2GB) memory

Did you try individual sticks of memory in the same slot or different slots?

Both sticks are KVR667D2N5/2G?

9 more replies
Answer Match 43.68%

I have a win 7 system with a Dell v313w printer connected USB. It has been working properly for yrs. Suddenly, it will only print 1 document without a reboot of system. Unprinted document stored in queue, prints on reboot! Help!

More replies
Answer Match 42.84%

We performed the free update from Windows 8.1 to Windows 10 on a Dell Inspiron laptop. The update completed and we went through he customization step. We got to the point where we had the desktop and used a browser to access a web page or two without issue.
Then it said it had updates to install but we are unsure if it started to install those updates or not.  After it said it had updates, it crashed while using the web browser and got a blue screen error that said: thread_stuck_in_device_driver and then rebooted.
It cycled through the blue error screen and reboot three times and then came stopped on a screen where you could select several options such as restore to restore point, advanced options, reset to factory setting, etc. The option to correct problems that are keeping windows from booting did not improve the situation.
Has anyone else experienced this problem and have a suggestion for fixing it?

A:Repetitive reboot after 8.1 to 10 update on Dell Inspiron laptop

Operating system was original or not. If it was not originally there was no need to leave to make their own updates . 
You can not help his doing than reinstalling Windows again. And do not forget to stop the service Updates

1 more replies
Answer Match 42.84%

i had window vista, but has upgraded to window 7 ultimate.what should i do if i want to reboot the dell desktop? I have a Dell inspiron 537s.

A:reboot a dell desktop with upgraded window 7 from vista

Reboot just means to power off then on again.Are you trying to do a factory restore or something else?Always pop back and let us know the outcome - thanks

3 more replies
Answer Match 42.84%

For the last couple of weeks (I was just given the laptop) my friends Dell Inspiron has been Blue Screen of Death'ing on start then rebooting (loop on this) - I was able to see the BSOD when I disabled the "reboot on error" and all I get is the following:
Blue Screen STOP: 0x0000007B

I cannot get into Safe Mode (same error) to get any dumps (at least I wouldn't know how)

I tried Startup Recovery, Last known configuration, Restor points (many of them), Chkdsk, sfc, and bootsec but nothing seems to resolve the problem... The next step is a re-install from the Dell Recovery drive (I hope because I don't have the origial Windows 7 Dell Install CD), but obviously I would like to avoid that...

Any other ideas?
Any helps/hints would be appreciated.

A:Constant BSOD & Reboot on startup of Dell Windows 7

Hi shaitan (nice name and welcome to SF

Which means your Dell simply doesn't find/can make use of it's Boot drive.
You could run Sea Tools to check the hardware
SeaTools for DOS | Seagate
(burn to a CD with IMGBurn, change the BIOS to start from CD/DVD, pop in the disk and see if the drive is found. if so, run the short and the long test)

If you can get to a command line, run as Administrator and do a chkdisk C: /f /x (to exclude a damaged file system...substitute c: with whatever is your boot drive

If it's not the hardware,then it could be caused by a virus so just let's rewrite the MasterBootRecord (MBR)

How to fix MBR in Windows 7? | Windows 7 Themes
If that gets you back on track you most certainly need to run some extensive Virus checks
load this and run a full scan
Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
you also might want to exchange your actual A/V solution for something that works.
When you're at that point, let us know what was used until now so we could recommend s/th better.

7 more replies
Answer Match 42.84%

Hi all, I'm hoping you can help me with ideas to fix an intermittent problem.

I have a PC which restarts itself ocasionally without warning. I have the System > Advanced > Restart Automatically unchecked, but don't get a BSOD. I can't see anything that looks helpful in the system error logs (event viewer). (I do have a file windows/minidump/mini*.dmp but I don't know how to make use of it.)

It's a Dell Optiplex GX620 (which has been sitting in its box in a cupboard for a few years and has only just been got out) with Windows XP. It was doing this when I first got it (unpatched for years, obviously) and also now, fully patched with MS Update.

There doesn't seem to be any clear pattern to the reboots except that they happen more frequently when I try to install software.

I've run the Extended Test in the Dell Diagnostics suite in the recovery partition multiple times with no errors (I found a post in another forum suggesting to run the Data Bus Stress Test multiple times to catch the error, but no luck).

The one thing I've noticed is that it only happens when I'm running Kaspersky Internet Security, although this could just be coincidence of course - I've tried both 2009 and 2010 (incidentally, have a 30 day trial while I wait for a key, but this shouldn't be an issue, right?). I've done a full system scan with Kaspersky and it didn't find any malware.

My impression is that Windows, the PC and Kaspersky are all ok on their own, but put together in t... Read more

A:Reboot without warning problem - Dell GX620/Win XP/(Kaspersky?)

Well reading the minidump file is always a good place to start.

For information on the here's a link to the microsoft page pertaining to these files:

Also since you are running a PC thats a couple years old without leaving a box, your drivers will probably not be up to date and occasionally windows updates can cause problems in some devices if the drivers are not up to date.

Oh, and you failed to mention with service pack you are running, I will assume SP3 since you tell us the PC is completely updated.

Good luck!

4 more replies
Answer Match 42.84%


My Dell Inspiron 530S froze up, the screen went black and the CPU fan came on. I powered off by holding the power button in. Upon trying to restart, all I get is the CPU fan on high screen is black. I removed the video card thinking that was the problem got no change. CPU fan on high. Windows7

Any ideas?

A:Solved: Dell Freezes screen goes black, can't reboot

After searching all opinions seemed to point to the motherboard. The amber light on the motherboard was on steady. I had to order a refurbished G33M02 mother board. I received the replacement yesterday, installed it and.........same thing. It won't boot. When I push the power button the cpu cooler fan and all fans run, the power button stays amber and the monitor stays black with its power button also amber. That was a waste of $170. Could this be a power supply failure?

Thanks for any replies

3 more replies
Answer Match 42.84%

First of all good day, and thanks to the bleepingcomputer community, you've all helped me so many times but I've always been able to solve it by using the forum as a reference, today I'm going to have to ask for help.

Dell Inspiron 1750 Laptop w/ stock Win7 was brought to me by one of my colleagues, complaining of a reboot loop. They stated that they know they had viruses on the computer but couldn't be specific about anything (total layman). They additionally stated that they tried the startup repair wizard to no avail as well as attempting to reset to factory defaults with something called Dell Datasafe Restore that was configured on this laptop.

I can't log into safe mode, but I enabled bootlogging I just need to access it remotely so I can figure out whats what. The bluescreen stop is 0x0000007B, if that's relevant.

Thanks in advance for the help :-)

A:Reboot loop for Win7 loaded Dell Laptop

Hi, Lets give it a try.We will need to view the system status from an external environment. You will need a USB drive and a CD to burn. There will be several steps to follow. Download GETxPUD.exe to the desktop of your clean computerRun GETxPUD.exeA new folder will appear on the desktop.Open the GETxPUD folder and click on the get&burn.batThe program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.Click on Start and follow the prompts to burn the image to a CD.Next download to your USB driveAlso Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file,, will be extracted.Remove the USB & CD and insert them in the sick computerBoot the Sick computer with the CD you just burnedThe computer must be set to boot from the CDIn some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.Follow the promptsA Welcome to xPUD screen will appearPress FileExpand mntsda1,2...usually corresponds to your HDDsdb1 is likely your USBClick on the folder that represents your USB drive (sdb1 ?)Confirm that you see that you downloaded therePress Tool at the topChoose Open TerminalType bash driver.shPress EnterAfter it has finished a report will be located on your USB drive named report.txtThen type bash -afPress EnterYou will be prompted to input a ... Read more

2 more replies
Answer Match 42.42%

Hello. Helping a friend with his 4yr old Dell Inspiron N5010 laptop. I3 M350 processor, 320gb, 4gb, windows 7 (not sure which one). She does NOT have repair or recovery disks. Was working just fine. didn't use it for a day or so. turned it on, and it keeps cycling, re-boot to dell splash screen, and so on. dell splash screen appears for about 1 second. F2 and F12 do work. have gone into setup, it sees hard drive, memory, all hardware. have loaded setup defaults to no avail. boot sequence is a little weird-has diskette 1st, then hard drive, even though there is no diskette drive -- this after restoring setup defaults. have re-seated the 1-gb memory chip. have gone into F12, and run dell diagnostics, went thru entire system, including entire hard drive, no errors. while in F12, changed boot sequence to 1st=hard drive, no change. Heard that sometimes usb ports might be a problem, so plugged flash drive into all 3 usb ports, one at a time, and re-booted. no change. She was using a usb wireless mouse, and a usb flash drive as a backup. Both were pulled to test. Tried without battery in unit, a/c only. tried w/o a/c, battery only. re-seated battery several times. tried taking battery out, then pressing power button for 30 seconds, no change. Any other things I can try before trying to re-seat hard drive (this laptop is a pain to get at the drive--hoping not to have to do that). Thanks.

A:Dell Inspiron Laptop reboot to logo screen, cycling

16 more replies
Answer Match 42.42%

I am helping a frind out by re-installing Vista on her laptop after she bought a brand new hard drive. BTW...the following problem occurs no matter what OS I try to install. After I boot from the CD and windows loads the setup files it reboots to continue installing windows...only it doesn't reboot. It tries to reboot but it never does and just sits there with a gray screen for a minute then it reboots itself again. It will keep doing this ad infinitum. It is a Dell Vostro 1500. The CD/DVD drive works perfectly fine when reading discs. I can find no information about this problem. Please help!! You can email me at <email removed>


A:Dell Vostro won't reboot after loading setup files during OS install

13 more replies
Answer Match 42.42%

We turned on Bitlocker Network unlock recently.
It works fine on all machines we have for booting (we only have Dell's).
However on some machines it does not work when rebooting.
This holds for the XE2 as well as the Precision T1700.
When I boot the network unlock does work, when I reboot it asks for the Bitlocker PIN.
Any clue how to solve this?

A:Bitlocker Network Unlock - Not working on reboot at some Dell Devices

We are having the same issue.  Did you find a fix for it?

1 more replies
Answer Match 42.42%

I have a real doozy hereMy tablet - Dell Venue 8 Pro - was having a lot of issues and I was also running out of space so I decided to factory reset it (which I have done many times before). It got to 64% and it was stuck there for over 3 hours. I then made the foolish decision to hold the power button so it would turn off and then back on with the hope the install to get going (I realize that was not logical at all). It kept giving me a prompt saying it got interrupted. pressing either of the available buttons would cause the device to restart and show the prompt again and again. So I decided to hold the power button again. Now my device is in an infinite boot loop where it shows the Dell logo for about 10 seconds, then the dell logo shifts about a half inch downwards, then it flashes the windows 10 installation percentage screen (64%) and quickly turns off and repeats the process indefinitely. I don't think there is a solution for this because I really got it screwed up. But if there is anything that I can try please tell me!message edited by noside19907

A:Dell tablet reboot loop while factory resetting Windows 10

You probably need to contact Dell on this. Unlike a laptop or desktop, if the factory restore cannot be restarted, there is not much else you can do without Dell. .... or wait for other opinions on this.You have to be a little bit crazy to keep you from going insane.

6 more replies
Answer Match 42.42%

My girlfriend gave me her laptop to fix. I'm rebooting a dell Inspiron 1545. I hit F8 when starting up, click "repair your computer", click next with "US" selected. now here is where my issue is, i got a screen to pick a windows 7. I picked both and neither have the dell data safe recovery and emergency back up option. Anyone have any ideas what to do to restore this laptop to it's original factory settings?

A:Dell Datasafe Restore and Emergency Backup not showing on reboot

Quote: Originally Posted by tankcramer

My girlfriend gave me her laptop to fix. I'm rebooting a dell Inspiron 1545. I hit F8 when starting up, click "repair your computer", click next with "US" selected. now here is where my issue is, i got a screen to pick a windows 7. I picked both and neither have the dell data safe recovery and emergency back up option. Anyone have any ideas what to do to restore this laptop to it's original factory settings?

Hi tankcramer,

Welcome to Seven forums.

Factory restore and Dell Datsafe Restore are two different options for restoring the system. You are trying to restore the system using Factory restore.

Check this link below for Factory restore:

And this one for using Restoring using Datasafe if you have created a image backup earlier:

Keep us posted with the results so we can advise you further.

3 more replies
Answer Match 42.42%

using windows 7 professional original, but the prob is, i open d laptop now. after login to windows, shut down laptop and reboot the laptop, it will stop at d loading starting windows hanging there. tried two different hdd for it. both same prob. suspected not hdd prob. it can be open after maybe it getting cold down, but even if u open booting for 1 min closing shutting it down, and reboot it again, it will not boot into windows. any idea on it? what possibility the faulty part.

even if i trying now, booting installation windows from cd, it will also stop later at loading microsoft corporation there. but once sussceeful booting windows, i can continously using without flaws. so what is the prob? trying two hdd also same...

A:using dell inspiron 1520, after shut down and reboot bootloop prob

1) At boot press F12 & run the Dell diagnostic tool.

2) Check your ram.
Memory Diagnostics Tool
Memtest86+ - Advanced Memory Diagnostic Tool

4 more replies
Answer Match 42%

Hi everyone, 
For the last two weeks i have been getting random pixelated display (picture attached)....
I have tried connecting the laptop to an external display while it is pixelated and the output to the external display is fine.

This pixelated problem is fixed on reboot, 
i have scanned the complete system using extended test using dell support assist and no errors were found,

can anyone tell me what would be the cause of this error??

More replies
Answer Match 42%

Hey all,

First off I just want to mention that coming on here was my absolute LAST resort. I try very hard to not ask for help about problems that Google can answer but I'm running out of ideas here.

I'm running a 6 year old Dell Dimension 8400, Windows XP, 1 GB Ram, Intel 4 can't remember the processor speed exactly. A couple of months back my hard drive finally quit on me and I replaced that. Out of the blue, my keyboard and mouse stopped responding when Windows booted. Everything would load fine, Windows would do its normal startup routine, and my keyboard and mouse would respond properly for about 50 seconds after start up and then I would get nothing. The screen didn't freeze; programs were running but my keyboard and mouse just weren't responding.

Shortly after a few reboots, I started getting a Keyboard Failure message on BIOS start up. I looked things up and the only solution I really found was to reset the CMOS jumper. I did that. Now, I still get the Keyboard Failure notification but now when Windows starts to load, it immediately reboots and loops that forever. I disabled the reboot on failure option and instead of rebooting, I just get a very plain and generic 0x7B blue screen. I also removed the CMOS battery and tested it with a volt meter. Got about 3.something out of it so that doesn't appear to be the case either.

Now I'm stumped. I'm pretty sure it's hardware related. However I don't really want to think... Read more

A:Keyboard Failure & Reboot Loop - Dell Dimension 8400 - Windows XP

8 more replies
Answer Match 42%

I'm running my dell optiplex 3020 with 2 monitors: one connected on the DVI port (with a DVi-HDMI transformer), the other with the VGA port.
Whenever i strat up or restart my PC, the PC is only detecting 1 monitor (the one connected through the VGA port). To have the PC detect the 2nd monitor i always need to unplug the cable and replug it: then it automatically is being detected and works perfect. Both monitors are always in stand-by modus (so should switch on automatically when the PC driving them is being started).
Howcome the system does not detect the 2nd monitor automatically and what do do about it ?


More replies
Answer Match 42%

As the title says - the Latitude 7350 I have will not upgrade to Windows 10. After downloading and installing the Windows 10 upgrade, it boots to the Dell Logo and stays stuck there.
I have tried to disable secure boot and enable legacy ROMs, but this has not solved the problem.

Any help would be appreciated.

A:Latitude 7350 will not upgrade to Windows 10 - stuck on Dell Logo after reboot

Addendum - the only way I have been able to get out of the situation has been by doing a factory refresh. Windows 8 successfully rolled back only once out of my 5 attempts to install Win10.

1 more replies
Answer Match 41.58%

Resolution: Dell Inspiron 5459/5559/5759 BIOS Update - Will not boot after update
"No boot drive found", "PXE... Media test failure"
If you updated from 1.0.x to 1.1.5 (or other) and find yourself scratching your head in a panic that your system won't boot up, reboot and press and hold the F2 key when you see the Dell logo (shortly after restart). When the bios settings page opens, click restore settings to default, save, and then exit. Your system should boot to windows now :-)
If you don't care about default Keyboard LED brightness or Fn Lock key default status, disregard the following:
After your system restarts into windows, restart and repeat to enter bios. There are some minor settings that change -- They are minor and don't affect performance.  Under System Configuration, Keyboard brightness changes from dim to bright. Under Post Boot, Fn lock key changes to unlocked.
Have a nice day. Hopefully if you're reading this you already figured that out on your own.

A:Dell Inspiron 5459/5559/5759 BIOS Update Error - WILL NOT REBOOT

I am facing the exact issue for my 5559 laptop after updating bios from Dell update site. 
It had 1.1.5 if i remember correctly, and update was for 1.1.6 using Inspiron_5459_1.1.6.exe 
Only problem, reset to default settings does not solve it for me. Its still the same PXE E61 Media test failure and NO Bot device found error. 
Is there a way to boot from usb and flash it to original version ? 

11 more replies
Answer Match 41.58%

Hi Dell!
Recently we buy 12 laptops Model Latitude E5470 for our company.
So, after we installed Epo Encryption, laptop is going on reboot loop
Any ideea?

More replies
Answer Match 41.16%

weird problem sometime when my brother restart his computer, It would restart again. His computer has the following
window xp
Asus m32n-sli dlx
geforce 7900 gt 256
amd x2 4600
1 gb memory

A:computer reboot after reboot

any help ???

1 more replies
Answer Match 40.74%

Dell Inspiron 6000 boots only from Control F11..also when it's up occasional error message pops up in a blue screen and computer stops.

A:Dell Insp. 6000 boot trouble F11 works for reboot but regular booting stops at PBR2

This happened to my laptop, which means you have to access your bios and switch your boot order/sequence.

1 more replies
Answer Match 40.74%

The short version of my question is exactly what the topic says-- Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

But, here's the wordier version giving context, if anyone's interested.

About 10 months ago, I guess, I got a Dell Vostro that came with Windows Vista Home Basic. However, I had no interest in Vista (because I already had a Windows machine) and the very first thing I did was install Ubuntu on it. I still have the Vista reinstall disk, though, which, to my memory, hasn't been used.

Now I'm planning on getting a barebones system and upgrading what I see fit. For the time being, I'm going to use the Windows 7 RC, but I'd like to get the uber-great upgrade deal that they're having to pre-order either the Business or Home Premium version upgrade. So, to do that, I'd need an XP installation or a Vista installation. Is there any reason, legal or software-related, that I wouldn't be able to install Vista using that disk that came with the Vostro?

I heard somewhere that sometimes if you try, it'll say something like "This is not a Dell computer, you evil, evil person" and refuse to install, so I wanted to make sure before I pre-ordered the upgrade. I don't want to get the upgrade and have nothing to upgrade, of course.

A:Solved: Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

7 more replies
Answer Match 40.74%

I have a Dell Inspiron 1520 laptop with Windows Vista OS. I have a Dell 926 printer interfaced to it via USB. Printer driver is installed and the printer does communicate at times with the computer and does a good job printing. However, intermittently when trying to print a document I'll get a message on the computer that says that communication has been lost and print job failed.

I've checked all connections to make sure they are solid and no debris that might cause this.
That has not corrected the problem.
The other thing that happens is that the document I want to print will stay in the print queue/spooler and if I shut the computer and printer down and restart both it will print the job. And it may continue to print jobs but it's just a matter of time.

Needless to say this is frustrating. I can print several jobs in a row with no problem and then I'll get this "communication has been lost between printer and computer". And I have to go thru the procedure above to get the last job printed.

My wife doesn't understand how this works and will try to print the same job several times with the commo problem and then complains when it won't print.....and then they all print when the above procedure is followed.

Any ideas what is going on??? Any fixes??

More replies
Answer Match 40.74%

So over the past 2-3 weeks I kept noticing that my battery kept dying even though I would shut it down (yes window > shutdown) the computer with a full battery. The next evening I would power up and see that the battery was at 20% from full charge. This is a BRAND NEW as in <2 months XPS 9550. I checked my event log and WHAT THE H@#$??? It is absolutely filled with Dell Foundation Service and Dell Product Registration events all saying  " Power event Handled Successfully by the service." Clearly it is not.. The stupid things run every 10 seconds. So when I think I am powering down my computer, it is being blocked by these services and actually just going to sleep... but it actually isn't sleeping. Its waking up every 10 seconds. Can anyone PLEASE help me determine the issue. Apparently according to update service everything is up to date. 
Dell XPS 15 9550 Win 10 Dell Foundation Services vers 3.1.330 DFSSvc.exeDell Product Registration  vers 2.2.38 PrSvc.exeDell Update Service vers 1.8.114
Log sample: (note the time... yes i was asleep) 
Information 5/21/2016 6:42:06 AM Dell Product Registration 0 NoneInformation 5/21/2016 6:42:06 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:41:56 AM Dell Product Registration 0 NoneInformation 5/21/2016 6:41:56 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:26:31 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:26:31 AM Dell Product Registration 0 NoneInformati... Read more

More replies
Answer Match 40.74%

For the past week my computer has been acting odd. Here is what happens

1. Sometimes when i turn on the CPU, the light will either turn blue, flash blue, or wont be on at all. When this happens ( no matter what the light does ), I can hear the fans/drives, and my monitor goes on, but there is nothing on the screen. I usually fix this by turning off my power strip, and then turning it back on or hold the power button on my CPU.

2. When i reboot, my computer doesn't fully shut down. Windows Logs off, and I am left with a blank monitor, with my CPU still on ( if I just turnoff the power button and then back on it stays the same, CPU on, nothing on screen.

3. When my computer goes into sleep mode, pressing keys/moving or clicking the mouse doesn't "wake it up".

I am using Windows XP Media Center SP2

Can someone help me?

A:Computer Help Needed My Computer Won't Fully Reboot/ Leave Sleep Mode

Lets see, off the top of my head...
Does the computer ever lock up when copying large files?
When trying to turn on the computer, does it some times turn off almost as soon as you attempt to turn it on?
Do you ever hear any odd ticking sounds when booting up?

3 more replies
Answer Match 40.32%

Two months ago bought a Dell 8900 from Best Buy. After 20 days, it would not start, same with the next 8900 replacement... only fewer days. The first gameware as a replacement did not start at all. The Alienware Aurora worked beautifully for 3 days and then would not start. In the 8900's,,, got the blinking amber lights on the start button. Tech is coming to replace motherboard. What the heck is happening? Could it be the monitor... or the external hard drive or what? Come on Dell,,, what's up? I have a Dell XP Laptop as a back up using the same external hard ddrive.

A:Dell 8900, Gaming Computer, Dell Alienware Aurora

There is a power issue with the external hard drive.

2 more replies
Answer Match 40.32%

HI Everyone,
This happens about once every week or so.
1. Computer Monitor goes Black, then the "Enter Power Saver Mode" comes up on the screen.
2. Then the screen flashes this pattern (see Attached picture I took) this pattern goes on and off going black and then back to this pattern in a continuous loop every few seconds.
3. Once I reboot everything is normal, until it happens again.
4. I hooked up another Monitor and the same pattern continued, so I ruled out the monitor.
5. Re-set cables and connectors.
6. Cleaned out the inside of the computer.
7. Updated the Graphics Card Driver.
8. Strange that if I have music playing on the computer, the music continues to play through this. It seems that the computer is running, except for the fact that I lose all control.
9. I can't get the mouse or keyboard shortcuts to respond.
10. Hope I did this correctly, Attached are the files I think you need to look at.
OS - Windows 1064 Bit
Thanks for your Help on this!

A:Computer Monitor Goes Off, Strange Pattern on Screen, Computer Reboot to Fix

The "power saver mode" thing is an indication that the video card isn't sending a signal to the monitor.
Yet, the crazy pattern shows up - so it seems like the video card crashed, then resets improperly.

Have you tried reseating the video card?
Checking to make sure that it's cooler is free of dust/hairballs?
That the cooler fan is working?
Have you monitored the temps of the card before it behaves like this?
The Admin event log shows lot's of NTFS errors blamed on I/O errors.
As such, please run these free hardware diagnostics:
Start with the Hard Drive diagnostics please.
Only a few BSOD's in the attached reports (but no memory dumps) - and lot's of Live Kernel Events.
I strongly suspect a hardware problem here, and think that the hardware diagnostics will help to identify which hardware component is to blame.

Good luck!

0 more replies
Answer Match 40.32%

Dell Audio doesn't work on my Dell computers but Realtek does. Why is Dell Audio on my computer if I can't get it to work? It looks like a better program with far more features.

More replies
Answer Match 40.32%

Was given a Dell Optiplex 360 that I found out after getting a nasty virus had a bootleg XP OS
I also did not have any disks with it. I had older disks for a Dell 4600 that I used to wipeout the hard drive and install the new OS. Everything works fine except that I can not load any of the drivers from the second disk, (it was a 3 disk series)
thus at least at this point not able to connect with my cable internet. Cable people told me I needed the drivers.Any suggestions or can it just not be done.
Thanks, Al

A:Loading Older Dell OS To Newer Dell Computer

You will have to go to the dell website look under support and then drivers and downloads for your model of computer.If you use the service tag number on the computer it will make sure you get the correct ones you need. For future reference so you wont have this hassle again burn all of the drivers to a cd so you will be all set the next time.

2 more replies
Answer Match 40.32%

I have a Dell Inspiron 530, XP PRO, SP3, about a year and a half old. Almost since I first got it, every few months or so, when I boot up it hangs on the Dell screen. When I turn it off and reboot, it is fine. I use Rebit to back up everything on an ongoing basis and have an extended warranty from Dell. Is there anything I can do about this, or should do? Thanks for your help.

A:Dell computer occasionally stuck on Dell screen

I would run a memory tester

Download the prebuilt ISO, burn it to CD as an Image, boot from that CD and run the memory test for a couple of hours or overnight to stress test the memory.


3 more replies
Answer Match 39.48%

ok I have windows XP On Both Off my computers but my other one has a dell monitor and I've tried to get it to work so many times I got lucky I think twice first time it worked but then I shut it off for the night then I had a hard time to get it to work but I finally did and after that I can't get it to work it keeps saying to set it up through the disc drive I think I haven't turned it on for a bit I'll have to check it,
but can anyone help with what I said?

A:Does A Dell Monitor Work With A Non-Dell Computer?

12 more replies
Answer Match 39.48%

My battery for the above computer has expired and needs to be replaced but I do not know who sells replacement batteries XBT9E1 or compatible ones.

A:How do I buy a battery for my Dell computer Mod. Dell DE051

I believe the replacement battery you are after is a CR2032. If in doubt take the flat battery to your electronics store and ask for the equivalent. They're not very expensive.

3 more replies
Answer Match 39.06%

Ok, so I was playing a video game, and apparently my power supply was too little to handle to power requirements of my hardware, so anyway, it crashed, and now when I try to turn my computer on it stays at that first black screen that says "press delete to enter setup" and stays on the message "Locating IDE Drives" or some such...

Anyway, is there any saving my computer?


More replies
Answer Match 37.8%

Does anyone have a clue as to why I don't have the reboot function? Or what I can do to get it back? I've had this a long time. Anytime I receive the instruction to reboot to get something to take takes effect if I log off and push the button on the hard drive to turn the computer off...then push the button to turn it back on. But it seems that the reboot is necessary to get it in safe, please help if you can...and thanks.

A:computer won't reboot

The Shutdown and Restart troubleshooting 'bible' is here.

2 more replies
Answer Match 37.8%

A couple weeks ago we started receiving this message on our computer every time we turned it on:
Dell's Disk Monitoring System has detected that drive O on the primary EIDE controller is operating outside of normal specifications. It is advisable to immediately back up your data and replace your hard-disk drive by calling your support desk or Dell Computer Corporation
Strike the F1 key to continue
F2 to run the setup utility

So, we knew that our hard drive was going out. We bought a flash drive this weekend to backup our files. I was going to do that yesterday, but have not been feeling well. So, today one of my kids was having trouble with the computer and decided to restart it, only now it will not restart. It says something like a boot device is not available. Is there any way I can get it restarted long enough to get a few files off my computer? If anyone knows of a keystroke or combination of that might help my computer reboot temporarily or even in safe mode I would appreciate it. Thanks

A:Computer will not reboot

By some miracle

I turned my computer back on this afternoon so that I could write down exactly what the reboot message was I was getting and amazingly it rebooted with no problems (except for the error message that we have been getting). So, I was able to back up all my files, and I am not sure why, just luck I guess, or perhaps God was just being gracious. Anyhow, everything is backed up now and we will be replacing the hard drive this week. Thanks for your suggestions.

1 more replies
Answer Match 37.8%


I want to wipe everything I've downloaded and return to factory settings on my windows vista computer. I have searched for many hours on how to do this, I've done it before and it was very simple, all I did was hit f11 during the boot screen and got into system recovery and I returned my computer to factory settings without any cds or anything. Now when I try to do it f11 doesn't do anything for me and I've tried the recovery manager to do it but the recovery manager is asking me to insert a disc (which I dont have). I don't think I need the disc because I've done it before without a disc.

Please help.


A:Can't Reboot computer

Hi .

System manufacturer and model?


1 more replies
Answer Match 37.8%

Ok I have a gateway running windows xp. I had a virus and ran mcafee. It told me to reboot so I did and now nothing happens. hte gateway screen comes up and nothing after that it just stays on the gateway screen. I can't enter safe mode and it will not read my recovery disk. I called gateway and they told me that because my computer is out of the warranty, they would be happy to help me and then gave me three payment options. I have come to grips that I will need to format the hard drive, but I just don't know how to get it to that point. the only thing that happens is the gateway screen and the fan runs really loud. pleae help!!!!!

A:computer will not reboot

do you have a windows disk,if not don't format
check what the bios lists your tempreture for the cpu as

6 more replies
Answer Match 37.8%

Hello. I have a concern. When I push the power button on my tower to turn on my computer, I get the "Intel Pentium Inside" splash screen. Now lately, this splash screen has been hanging up and I have waited once up to 10 minutes for the splash screen to go away and it didn't before having to restart the computer again. Normally right after this splash screen, the booting process of my Windows Vista operating system will begin. It will stick some of the times and others it doesn't and proceeds to load the operating system normally. If I have to restart the computer again after it sticks, it always goes beyond that initial splash screen and loads the operating system without a problem. I just should not have to power up the computer twice at times.

Let me add that this has been happening since I upgraded from Windows Vista Home Basic SP0 to Home Premium SP1 using the Windows Anytime Upgrade feature on my retail upgrade copy of Windows Vista Home Premium SP1. Has this have anthiing to do with it???? ...kinda strange that is has.

Any suggestions as to why and any favorable solutions would be kindly appreciated! Thanks!

A:Sometimes I Have To Reboot My Computer Twice To Run???!!!

Originally Posted by montecarlo1987

Any suggestions

Yeah...dont post questions in my news section

Moved to general chat

2 more replies
Answer Match 37.8%

Ok so every now and then my Computer will reboot while im in game. The game will lock up, and the computer will reboot, quickly flashing the blue screen but not slow enough to read so i cant troubleshoot the problem. It started happening once i put a DiabloTek GeForce 6600v+ 512mb DDR2 in it. And before i had a Radeon x700 wich didnt work either. Ive tried replacing the motherboard and psu. I just wanna make sure it really is the Video card before i buy a new XFX GeForce 6800xt XTreme 512MB GDDR3.

Microsoft Windows XP SP2
AMD Athlon 64 3200+ 2.0ghz
DiabloTek GeForce 6600v+ 512mb DDR2
Maxtor 40gb ATA,Maxtor 30gb ATA,Western Digital 320gb SATA
2gb Geil Value RAM
Gigabyte GA-K8N51GMF-9
550w PSU

A:Computer reboot

alcarin2030 said:

Ok so every now and then my Computer will reboot while im in game. The game will lock up, and the computer will reboot, quickly flashing the blue screen but not slow enough to read so i cant troubleshoot the problem.Click to expand...

Before it happens again, like now, click start /settings select Control Panel -> System -> Advanced -> Startup and Recovery -> Settings. This opens the Startup and Recovery screen (Figure 1), where you can configure your machine not to reboot after a blue screen also make sure its set to write a memory dump and when it happens again post the error code from the blue screen and attach your minidump ( it should be on the root drive) in your post, I can use this to analyze what may be the cause of your issue.

6 more replies
Answer Match 37.8%

I installed a hard drive in P2 b4 i was using it in P4. Now my computer keeps on getting reboot after reaching that WINDOWS XP screen. there is already XP on that hard drive. One thing is that if i install that hard drive as primary slave hen it works but if as master then it does not work. actually even as slave if i try to bot from that drive the computer reaches till windows XP screen that has 3 blus dots rotating and then it restart itself reaches again to that screen and restart again .. keeps doing like that



A:computer getting reboot again and again

In most cases the Windows installation from one computer will not work on another. Hooray to Microsoft OS design

If you insist on doing it then you will have to do a repair install on that P2 in which case you will get a really messy XP that will not boot in your P4

2 more replies
Answer Match 37.8%

Ok here is what I have done so far:

Checked internally to make sure the cable is plugged in correctly.
Checked CD-Rom Jumper settings.
Upgraded Firmware for CD-Rom
Upgraded Drivers for CD-Rom
The CD-Rom works fine on other systems, so I know it works.

However, when you put a cd in burned or manufacture (music or data) it makes the computer reset...and it will continue to reset after the bios is done loading.

So I am thinking it is a setting in bios, but I have no idea where to start.

A:CD in CD-Rom causes Computer to Reboot

10 more replies
Answer Match 37.8%

hey again
this is a lil different i wuz on windows one day then it was working in background
BOOM FROM nowhere reboot
how can i fix auto-reboot?
(always caused by too many actions on my computer)
motherboard is Asus P5PE-VM

More replies
Answer Match 37.8%

Hello.*I have a concern. When I push the power button on my tower*to turn on my computer, I get the "Intel Pentium Inside" splash screen. Now lately, this splash screen has been hanging up and I have waited*once up to 10 minutes*for the splash screen to go away and it didn't before having to restart the computer again. Normally*right after this splash screen,*the booting process of my Windows*Vista operating system will begin.*It will stick some of the times and others it doesn't and proceeds to load the operating system normally. If I have to restart the computer again after it sticks, it always goes beyond that initial*splash screen and loads the operating system without a problem. I just should not have to power up the computer twice at times.*
Let me add that*this has been happening since I upgraded from Windows Vista Home Basic SP0 to Home Premium SP1 using the Windows Anytime Upgrade feature on my retail upgrade copy of Windows Vista Home*Premium SP1. Has this have anthiing to do with it???? ...kinda strange that is has. ****
Any suggestions*as to why and any favorable solutions would be kindly appreciated! Thanks!**

More replies
Answer Match 37.8%

i forgot my password to get in to my laptop and it wont let me change password with out flash stick or disk which i have none of so can someone tell how to change my password please thank yoou

A:how to reboot computer

If you have always been using your password to start your laptop then how did you manage to forget it?Always pop back and let us know the outcome - thanks

2 more replies
Answer Match 37.8%

Hello.?I have a concern. When I push the power button on my tower?to turn on my computer, I get the "Intel Pentium Inside" splash screen. Now lately, this splash screen has been hanging up and I have waited?once up to 10 minutes?for the splash screen to go away and it didn't before having to restart the computer again. Normally?right after this splash screen,?the booting process of my Windows?Vista operating system will begin.?It will stick some of the times and others it doesn't and proceeds to load the operating system normally. If I have to restart the computer again after it sticks, it always goes beyond that initial?splash screen and loads the operating system without a problem. I just should not have to power up the computer twice at times.?
Let me add that?this has been happening since I upgraded from Windows Vista Home Basic SP0 to Home Premium SP1 using the Windows Anytime Upgrade feature on my retail upgrade copy of Windows Vista Home?Premium SP1. Has this have anthiing to do with it???? ...kinda strange that is has. ????

Any suggestions?as to why and any favorable solutions would be kindly appreciated! Thanks!

More replies
Answer Match 37.8%

im using windows vista it didnt come with a reboot cd or disk

A:how do i reboot my computer

and welcome to the Forum

What Brand and Model is the computer?

3 more replies
Answer Match 37.8%


I want to wipe everything I've downloaded and return to factory settings on my windows vista computer. I have searched for many hours on how to do this, I've done it before and it was very simple, all I did was hit f11 during the boot screen and got into system recovery and I returned my computer to factory settings without any cds or anything. Now when I try to do it f11 doesn't do anything for me and I've tried the recovery manager to do it but the recovery manager is asking me to insert a disc (which I don't have). I don't think I need the disc because I've done it before without a disc.

Please help.


A:Need to reboot my computer

The restore partition is probably corrupted.

Did you ever
Add an operating system
Remove an operating system
Defrag that drive with the factory image?

Computer make and model please? Ill research the method.
And help you do it.

12 more replies
Answer Match 37.8%

Hello everyone,
My computer does not reboot when prompted to do so. I have to to shut it by pressing the button, leave it a few minutes and restart it by pushing the button again. If I don't give it enough time to cool down (a few minutes), it will take me to the blue screan and stop there, or after the blue screan I get the black screen with something like a cursor blinking, and stops there.
Otherwise, the computer seems to work very well.
Do you think it's a problem of WINDOWS XP or a problem of hardware?
Thank you for your help.


A:Computer does not reboot

Because you mentioned heat, install sensorsview pro (link in my sig), and report the temps, highs & lows.

Second, run "Start>Run(type) "chkdsk /f" and reboot

This could be many things, and so will probably take some time to fix it, so be ready for that.

5 more replies
Answer Match 37.8%

I went to bed 2 nights ago with a statistical program running on my computer. I woke up the next day to find a black screen with a small window with an error message. It said: "lsass.exe - System Error" "Object Name not found." When I click OK, the computer tries to shuts down, but then when trying to reboot it comes back to the black screen with the error message.
Can someone please help me?

A:Computer won't reboot...please help

Have you tried to restore your computer to a previous state with System Restore ?

1 more replies
Answer Match 37.8%

I installed a new hard drive in my computer dell dimenson 2400 it will not reboot all i get is a black screen with white writeing saying strike f1 to retry

A:Can't get computer to reboot

6 more replies
Answer Match 37.8%

My computer will start to reboot, but then fails.

I am unable to reboot my HP Pavilion a200n desktop computer, which uses Windows XP as it operating system When I push my PC tower's Start button, I get the HP-BIOS information, then it is replaced by a black screen with a very tiny, flashing white light appearing at the top left corner of the desktop screen. I have tried pressing F8 to enter Safe Mode, but I get the aforementioned black screen with tiny flashing light at the upper left corner of my desktop's screen.
Ditto when I press F10 for System Recovery; Ditto also when I try using a Recovery Console to Reboot my computer. When I press F1, Set Up, following the HP-BIOS information, I get the BIOS. What, if anything, can my access to my PC's BIOS help me in rebooting my computer?
My PC was a week ago hijacked by a trojan. I was able to download Avast antivirus, and using its long scan, to get rid of this trojan three days ago (My Microsoft Security Essentials was disabled by the trojan). The last two times I used my PC I was almost successful in almost rebooting my PC, but my computer froze. So I had to end the two sessions by pushing the Start button on my PC's tower. I have 1G of RAM. But two antivirus programs running concurrently put a strain on my PC's CPU. Since PC's can only use one antivirus program, I was deciding whether to delete the MSE or Avast antivirus program, just before my PC failed to reboot, this morning.
Though my Recovery Console disk was i... Read more

A:My computer but will not reboot

Power on your computer and press F1 to get into your BIOS setup (I think you said F1 was the correct key). Look around and see if your hard drive is listed as a connected device. Find a section called Boot Order or something similar. Make sure your hard drive is listed first, or 2nd to the CD drive. If you have any options like Hard Drive Group - make sure your hard drive is the primary or first device in that group. Save settings and restart.

If that fails, restart your computer and look for a message that tells you which key to press for Boot Menu. It might be F12. Tap that key and if you get to a menu of your devices, select your hard drive and see what happens.

4 more replies
Answer Match 37.8%

When I reboot my computer in the morning, the monitor stays black and the computer acts like it is starting and running, it don't. Pushing reset does the same thing. Cannot turn off the computer with the power button. If I turn the system off at the power strip it will start up OK. Sometimes it take a couple tries.

I have run all maintaince, Norton Utilities, Adaware, cleaned temp files problem still exist.

Appreciate any help.

A:Computer will not reboot


1 more replies
Answer Match 37.8%

I just want to be sure my log is clean -- computer re-booted today, which hasn't happened since it's been re-built.

Logfile of HijackThis v1.99.1
Scan saved at 11:18:04 PM, on 9/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\RegCleaner\RegCleanr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe

R0 - HKCU\Software\Microsoft\In... Read more

A:Computer Reboot

Hi marley07712, and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back to address your problem A.S.A.P.

Please Subscribe to this thread, (Thread Tools->Subscribe to this Thread) so that you are notified when a reply has been made.

Please be patient with me during this time.



2 more replies
Answer Match 37.8%

Hello Tech Support Guys (Win XP Forum)

Several months ago I bought a refurbished desktop computer at a good price. My problem is that it seems to require a full reboot each day to work correctly. It does not actually freeze up, but trying to launch each application creates the same error message like “This is not a valid application for this system” or something similar.

Also, Google Chrome runs very slow, but IE runs ok.

Here are some details:

Model: Lenovo ThinkCentre M52 9211 Desktop PC
OS: Windows XP Professional Version 2002 Service Pack 3
Windows XP Pro (Off Lease) Item J001-10135, s/n
Processor: Intel Pentium 4 CPU 3.00GHz, (seems there are 2 of these??)
Memory; Hard Drive; etc: 2.99 GHz, 0.98 GB of RAM, Physical Address Extension

I have Avast free, and I use CCleaner every day. I suspect that my problem might be associated with the weird operating system. Seems this OS is a special version that Microsoft supplies to companies that sell cheap refurbished computers. (Windows XP Pro (Off Lease)) I remember it was a hassle the first time I started the computer; I had to call some toll free number and provide some code to make it work.

I look forward to hearing any advice you might have. Thanks, timzappa

here is the TSG Sysinfo file

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 4 Stepping 3
Pr... Read more

A:Computer Needs Reboot every day

timzappaeckert said:

I use CCleaner every day.Click to expand...

That comment concerns me.

If you're using the "Cleaner" and "Registry" features of CCleaner every day, you've probably damaged Windows and broken some programs and started to generate unexpected error/warning messages and caused other issues.


There's nothing wrong with refurbished off-lease Windows XP Pro computers. I've bought 3 of them in the past year and have been happy with them.


3 more replies
Answer Match 37.8%


When i logon my pc reboot it self. A message comes up. PC recovered from a critical error.

Please help

A:Computer Reboot

can you supply some more info - make and model of PC
anything connected to PC - say USB or Network
have you installed any software or anything before it stopped working, or updated

1) Disconnect everything from the PC
if that does not work
2) Try to boot into safe mode - switch on the PC and tap F8 key and see if it comes up with a menu, if it does, then choose safemode see if that works

1 more replies
Answer Match 37.8%

i have a toshiba laptop and i would like to fomat it to it's original state, i don't have any boot disks so i was wondering if you could give me an anwer to my problem, i have already tried pressing F11 but this doesn't work.

A:how to reboot computer

For models manufactured 2007 and later, you can order a set of factory recovery discs from Toshiba, cost around £16:

4 more replies
Answer Match 37.8%

Greetings once again! 1 of my kids brought their 'Puter home from their dorm at school this weekend. I don't know the full story, but they lost orginal disks and tried to reboot compaq presario 6000 XP, using e-machine start up disks When I try to boot it up no matter what I do it just reboots its self, Reg.start, safe mode,ect. I get a blue screen flash up for a 1/2 a second, to fast to read, I have tried the 6 disk startup xp sp1 set and i keep getting error codes each time i get to floppy #3, such as [file setupdd.sys could not be loaded, code 1024, and setup reg hiv could not be loaded, code 1024] and then i remembered i have a back up on my external harddrive [ WD usb2,120 gig, with retrospect backup of presario c\ drive ] Is there a way to use the backup to reboot the presario? NEW 2 THIS any thoughts welcome! Happy Holidays, VERN

A:use ext.HD to reboot computer?

It really depends. If your PC supports booting to USB and you have a bootable installation there then yes.
Otherwise, you need to boot to the six floppy deal, then load drivers for the motherboard, USB, and drive and finally explore to the drive. Not an easy thing to accomplish.

Given it is a compaq, try this first.
When you power on and it beeps press F10 to boot to the recovery disk partition on the hard drive. This will give you the option to restore to factory settings.

12 more replies
Answer Match 37.8%

I've noticed that my computer performance has been beginning to lag a little when I play World of Warcraft. And now I've begun getting pop-ups every few minutes or so. I ran my Adaware and when it begins to delete the spyware my computer reboots itself. It also does this in Safemode. Also will not let me do a system restore beyond Dec. 1st. Here is the hijackthis log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:29:08 PM, on 12/1/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16544)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\LxrJD31s.exeC:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYSC:\WINDOWS\system32\svchost.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exeC:\Program Files\Compact W... Read more

A:Computer Reboot

Welcome to the BleepingComputer HijackThis Logs and Analysis forum raynrishadMy name is Richie and i'll be helping you to fix your problems.Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: are well advised to remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present,then restart your pc:ViewpointViewpoint ManagerViewpoint Media PlayerPlease move HijackThis to its own permanent folder on the hard drive such as C:\HJT. Create a new folder and place HijackThis.exe inside that folder so that the backups of log changes it creates are saved in the same folder and can be used to reverse any line entry deletion if found to be necessary.How to create a new folder named HJT1. Click Start/My Computer,in the 'My Computer' window,open the window in which you want to create the new folder,click on Local Disk C:2. From the 'File' menu choose 'New'.3. From the 'New' menu choose 'Folder'.4. Type the folder name: HJT5. Then press Enter.If you need help with the above,follow the info in the link below: appears you've no virus protection installed.Download\install one of the following freeware options from the choice below.Once insta... Read more

7 more replies
Answer Match 37.8%

How often should you reboot your computer? I've noticed that my memory usage gradually climbs the longer I have my computer on. I generally put it on standby every night before I go to sleep? Is this a good idea? Or should I just get in the habit of shutting it down at night?

A:How Often Should You Reboot Your Computer?

10 more replies
Answer Match 37.8%


I want to wipe everything I've downloaded and return to factory settings on my windows vista computer. I have searched for many hours on how to do this, I've done it before and it was very simple, all I did was hit f11 during the boot screen and got into system recovery and I returned my computer to factory settings without any cds or anything. Now when I try to do it f11 doesn't do anything for me and I've tried the recovery manager to do it but the recovery manager is asking me to insert a disc (which I dont have). I don't think I need the disc because I've done it before without a disc.

Please help.


A:Need to reboot my computer

why cant you just uninstall some of the things that you have downloaded is there another problem that you are having?

6 more replies
Answer Match 37.8%

i have a hewllet packerd computer and i put in a new harddrive and some ram and when i try to boot the computer it tells me that the cd-rom drive is not ready its not reading the cd's to restore itselfor reboot so it can have an operating system how can i get the cd-rom drive to work to read the disk

A:need to reboot my computer

6 more replies
Answer Match 37.8%

hi, I just bought a used hewlett packard running windows xp pro, i have had it for 4 days and today, when trying to connect to the internet, my pc shut down, restarted and gave me an error report, i tried again to connect to send the report and the same happened again, finally i got connected and sent the report and got this stop error message, i don't have a cd/dvd drive in this, it's just a plain old sc-140 cd rom drive that i also have in my other computer which runs win98se, i never had this problem with that computer, i had a buttload of other troubles but never this, i'm really green with this win xp since i've only had it a few days, and was hoping that someone can explain to me how to fix it in terms i can understand. i know where my mem cards are, but i don't know where, or even if i have any other of the cards that you were talking about in this thread. if there is any way to help me out without losing your patients with me, please let me know! i don't want to ignore the problem and burn up my new pride and joy. i hope that this thread is still looked at. thank you. )~titan2~(

A:computer reboot

when you receive an error screen you need to post it in full

2 more replies
Answer Match 37.8%

Hi, folks! As you can tell, I'm new to the "neighborhood"! I apologize if this problem has already been covered but i haven't seen it myself. Anyway, alittle history of my problem. This started a couple weeks ago. When I start up the computer it goes to the first screen and said,
Primary slave drive- A.T.A.P.I. incompatable press F1 to continue.Ok, then it would go to the next screen and everything would stop. I had to literally shut power down to stop. When repowering up, it would boot normally except go to a screen to select how you wanted to boot. IE the screen which you select either, safe mode, safe mode with networking, start windows at last known good configuration or start windows normally. The computer would then finish booting correctly upon either command, which was temporariy satisfactory until i could research out and fix the problem. I would use that computer sparingly to avoid agravating it further and use the laptop for the legwork.
Now, somewhere in the process, the computer now skips the "press F1 to continue" screen and boots straight to the "safe mode selection" screen and upon making any selection it now goes to a blue [arrrgh] screen stating hat one or more disks may have errors on it, you may discontiue disk check but it is recommended that you continue, etc., etc. What happens next now, regrdless of either continuing the check or not, when it finishes, the screen then will freeze, ie, no keystrokes work at that point, ... Read more

A:Computer keeps trying to reboot......

2 quick guesses to get you rolling. Sounds like that hard drive is failing. Also you may have a power supply that's gasping it's last or even some bad memory. Not being prejudiced but Maxtors in my experience have a slightly less than stellar reputation for longevity. Many are doa in the box. Even the latest "improved" ones have a slightly higher failure/doa rate that the other two major brands. Since I sell these things for a living I'll tell you that up until last year Western Digital was the way to go. Then they began having quality control issues. At the same time Seagate improved their quality and now are my number one seller. I love to see a maching go out the door and know I'll not see it for many years for warranty work.

10 more replies
Answer Match 37.8%

How r yas?

Now and again my computer reboots and then a screen comes up saying checking discs for consistincy ( spelt right ? ) .
And somethin about the fat32 file.

Is this just a hdd problem? Or could it be memory related because i recently upgraded my memory.
This problem came about after overclocking and adjustin my vcore from 1.6 to 1.75.
But anyway i ended up havin to install windows again but i still have this problem.
Its quite an old hdd so i am guessing thats what the problem is!
Its not the psu, i upgraded that recently also
If u can help , that would be great


A:Computer reboot

7 more replies
Answer Match 37.8%

i got this crazy virus on my computer the other day. so i decided to wipe my computer clean and pop my windows xp pro reboot disk in. it goes threw the process for about 10 min then says cmdide.sys error (256) line 5964 d:\xpsprtm\base\boot\setup\setup.c. then says push any key to continue. then says installation failed press any key to restart computer.

any info would be much appreciated.

A:Cant Reboot Computer

Things like this usually happen when the CD ROM is going bad, the disc is scratched, or something of this nature. If you have another CD ROM, I would attempt to use it first, and if that doesn't work, check out your CD and see if it is dirty- try cleaning it with alcohol. If that doesn't work, you may want to try and find another disc to load XP with. From the path you give, this looks to be a restore CD- which if you have never used it, can suggest the image is bad (i.e., missing files like the one you need, etc.) Hope this helps.

3 more replies
Answer Match 37.8%

I was uninstalling a couple of programs I didn't want cluttering up my computer.

Well the computer decided to reboot and is now stuck on the very first screen:

Press DEL to run setup, press tab to display BIOS POST message

I've rebooted 10 times and it won't go past this screen. Even if I press del right away it runs something else different and then freezes again still.

Everything. Was fine 5 mine ago.

Please help!

A:My computer won't reboot

What happens if you leave it at the POST splash logo? Any HDD light activity?
(Whats the 'something else' it quickly runs?)

Do you have access o the install media? (Seven disc)

if so, you should be able to boot off the disc and navigate the disc till you find the 'system restore' option.
Hopefully a simpe restore point is enough to correct whatever damage has occured.
Without knowing 'what' you deleted, it's hard to say what's caused this. It sounds like it cant find either the drive or the MBR. There'd be more info displayed under the Splash logo.

4 more replies
Answer Match 37.8%

Can anyone suggest a way to get a dell 770 printer to work on a non dell win98 system?

My friend was given the printer from his friends, but it's a dell and it's pretty muh brand new so he doesn't want to throw it away. It's also better than his current printer

Anyway, he uses the dell install disk but once it begins and runs the setup app it gives a message akin to pirating. Saying something like -this computer does not support dell , or something like - this computer is not a dell.

Can anyone offer advice. I did a search on google and dells' site and here.
I couldn't quite find anything that might lead me to an answer..?


A:dell printer for non dell computer??

16 more replies
Answer Match 37.8%

I have connected my old Dell printer AIO 924 to my new Dell XPS 8500. I can't seem to figure out how to scan. I had no trouble with my old computer, but can't scan since connecting to my new XPS 8500. Can anyone help me please? Do I have to get A new driver? If so, where do I get it? Thanks for any help you can give me.

A:new Dell computer/old Dell printer

6 more replies
Answer Match 37.38%

I had my pavilion ze4400 laptop dumped of all material because of virus. Had cooling fan replaced. Lost one of the rebooting disks (3) and ordered a copy of recovery disk. My laptop doesn't recognize them. Will read original disks. What is wrong?

A:Cant reboot computer with disks

Had my pavilion laptop ze4400 material dumped because of virus, had cooling fan replaced. One of the original disks were lost, so I ordered a copy set. My computer won't recognize the copies, will accept the original. What is wrong.

1 more replies
Answer Match 37.38%

Hey guys,

The power in our house went out the other day and my father-in-laws computer was on and now it's stuck in a memory test diagnostic and isn't responding. I try force shutdown and it just starts back where it's stuck at, tried disconnecting the power supply for 10 minutes, It also says to hit F11 to enter setup or hit esc to skip and neither of the options work. Can anyone offer some advice on how to fix this? It's a Compaq Presario 6000 desktop computer.

Thank you for your time,

A:Computer reboot not working.

Hopefully the motherboard isn't damaged. Try taking out one of the two RAM sticks. See if it boots up OK. Then try with just the other RAM stick.

Can you enter the BIOS? Usually F2 to get to BIOS. If so what are the voltages that it shows (if it shows)? Does the hard drive show up in the BIOS? Is the clock correct?

You might try taking out the CMOS battery, then putting it back in after about 30 seconds. Reset the clock in the BIOS before you try to boot up to the desktop.

1 more replies
Answer Match 37.38%

Hi everyone, This is my first visit. I am a computer novice, with a cupel big problems. first my laptop is insected weth the FBI MONEYPAK TROJAN.
Second I am trying to use your Tech-Tutoria, when I turn on pc and press f8 it is asking for my pass word I enter it and an error massage comes up, so i read my ttoshiba manual and it said to hold the 0 key and power on, well the same thing happend. I read that my hard drive has some kind of safty feature? but I cant get anywhere with it! I am stumped.
thank you for taking the time to read this any help would appreciated.
pc info..Toshiba Satellite L645-S4102 Windows 7 Home Premium 64-bit.


Just to see if I understand you correctly, is this a BIOS password (black screen/white letters in the top left corner)? Does it come up before or after the toshiba splash screen? Do you remember ever setting such a password?

1 more replies
Answer Match 37.38%

My computer recently keep rebooting.. then it show a blue screen popped up and said that file S3GNB had cause the computer to reboot and that " the device driver got stuck in an infinate loop".
I also saw when i log in window, it show me that the computer have recover from serious error..
got 2 files - one is something call minidump and the others i forgot...

I will get to the screen where it ask you start window normally or safe mode.. but when i click one of those i keep coming backl to the same back.. the menu asking which mode... what wrong??

Thank you

A:S3GNB had cause the computer to reboot

That is your video card driver.

Have you tried to load windows in safe mode?
After your bios screen goes away, Press F8 to load the startup menu and select "Safe Mode"
Once your computer boots, uninstall your video card driver from the device manager.
Reboot and see if it boots.

If safe mode does not work then there are other options but try that.

3 more replies