Tech Problem Aggregator

The keyboard stops working (Lenovo IdeaPad Y700 15...

Q: The keyboard stops working (Lenovo IdeaPad Y700 15...

HelloI have been playing Counter-Strike 1.6And the keyboard stopped working fullyBut the mouse kept workingThis problem was repeated more than onceI turn off the power button and then I turn it to work againPlease help me

A: The keyboard stops working (Lenovo IdeaPad Y700 15...

Can you please try using an external keyboard and see if the problem replicates itself.
Thank you.

1 more replies
Answer Match 88.8%

So I have had this computer for around 5 months and have had little issue with it. All of the sudden my keyboard stopped working. I tried plugging in an external and that was working fine. So I tried to fix the internal one, but as I was looking up the solution my computer blue screened on me. I restarted and it came up with a menu that asked if I wanted to boot normally or etc etc. When I tried to hit enter the keyboard did not function so I had to restart again. Keyboard and computer was working fine. Then later the same thing happened. Internal Keyboard stopped working and soon after the computer blue screened. Next time it happened I closed out my programs before the crash and hit restart. It got stuck on the restart screen for a long time and I had to restart again. I have checked the harddrive, ram, and even did a fresh install of windows 10. This problem is still occuring and is very annoying. I have tried uninstalling and reinstalling drivers, but it doesnt seem to work. Anybody have any ideas on what could be the problem?

More replies
Answer Match 88.8%

Hello, so I've had this laptop now for a week and I'm seriously considering returning it since I have 30 days. Every device has its quirks but some are harder to overlook than others.Twice now when playing games my laptop* keyboard has completely stopped responding. No keys or combinations of keys work.The game doesn't freeze and I still have mouse/touchpad control. Both times I'm able to close out of the game and hit restart, where it just hangs for several minutes saying "restarting...", so I have to hard shut down. Upon rebooting, everything seems fine. BIOS Version: LENOVO CDCN35WW, 3/29/2016*haven't tested this with external keyboard yet Digging through the event view I've found this in both cases: ?? Thank you so much 

More replies
Answer Match 88.5%

This laptop is about 5 months old. While I was browsing the web suddenly the keyboard isn't working. Because of that, i tried to restart my computer. And for some reason, a Novo Button Menu showed up. I tried to press enter (because it is already highlighted on Normal Startup) and it wont. Then I remembered that my keyboard isn't working! I don't know what to do. I tried to press the power button to shut it off but nothing happened. Please help me! This is the first time i have problems in this pc. I don't know what to do..

More replies
Answer Match 87.3%

So i was playing games in teh laptop then suddenly the keyboard stopped working. I restart my laptop and there is this NOVO Menu i press enter but it didnt work due to the keyboard problem. So i did a hard reboot. After that logging in and stuff the keyboard works fine. So i decided to play games again, but it happened again! I restart it but this time there is no NOVO Menu. So i logged in again keyboard works fine but again it doesnt work in a couple of mins. Now i was playing games, keyboard doesnt work THIS TIME my pc crashed due to a problem called DRIVER_POWER_STATE_FAILURE . Any solutions please let me know thanks!

























DRIVERPROB.jpg ?103 KB

More replies
Answer Match 84.9%

Firstly, i want to say that i've seen many topics related to this problem on forums , but didn't find the solution.The keyboard randombly freezes when playing, problem didn't occur while browsing or doing random stuff.In order to make it work again, it requires to push the power button for restarting PC, because after restarting it through START/POWER/RESTART i get that BIOS or whatever it's called table about starting in safe mode, but i can't click on it because keyboard still doesn't work. I've tried updating KB drivers, but it says it's up to date, tried unistalling them on safe mode.WIN 10

More replies
Answer Match 84.9%

hi i am student currently lives in germany , i bought this laptop before 4 months aprox. every thing was fine tell last week. keyboard stop's working ( it can happen any time) , laptop after that starts lagging tell it shows me blue windows with this things:noraml start, BIOS setup, boot menu, system recovery and because i cant use my keyboard i must turn off and on the laptop manuallyto fix it. please help!!!!

























ff086c10-2b32-4c6c-a94f-08571ea5e050.jpg ?58 KB

More replies
Answer Match 107.1%

Hello, My laptop configuration:OS: Windows 10 64 bits (up-to-date)Model : Lenovo Ideapad Y700 15ISK (80NV)BIOS : CDCN37WW Five days ago the keyboard suddenly stopped to respond (nb : the Num Lock led remained on). I tried to restart Windows but since it could not (stucked on the reboot screen) I pressed the power button and heard a "clack" sound.When I restarted the computer the hard drive made some noices and the fans started to turn at high speed for ~3 seconds.NB : I upgraded to bios CDCN35WW few days before. After the incident I updated to CDCN37WW.  Today the problem happened again (keyboard not responding). Before trying to reboot I unpluged and pluged back my mouse (Lenovo gaming mouse). As I expected, it did not function once I pluged it back. I tried to log out before rebooting.At that time Windows crashed and I saw the BSOD for 1 second before the computer shut down and reboot showing the Novo Button Menu (the keyboard was still not responding at this time).I rebooted by pressing the power button, once again some worrysome electrical noices while I was doing so.The computer restarted and once again noices from the hard drive + fans at full speed. Any suggestion ? Are BIOS updates bugged ?Thanks in advance for any help. 

More replies
Answer Match 105.84%

Hi, what happens is that when I'm playing for example GTA San Andreas in the middle of the game (about 10 or 20 minutes) the keyboard stops responding completely and to make it work again I have to restart the PC, this is frustrate you since I lose my progress if not I keep time until freezes keyboard...If there is any solution, answer...

More replies
Answer Match 101.64%

Hello..When insert the SD Card in the SD Card slot .. nothing happened, nothing changed on Devices and Drivers tab ( Drivers is: C: D: E: and ReachIT Driver) !! the system does'nt detect anything !! can you help me please ..thnx 

More replies
Answer Match 97.02%

Hello. 
 
Hello. I have a Lenovo Y700 which I purchased a few months ago. Recently the keyboard has stopped working regularly. The rest of the computer is fine, I can use the mouse and the computer normally, but I cant write. When I restart the computer, the keyboard works again. 
 
Is this a known problem and is there a solution to this?
 
Regards,
Staalek
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:Y700 - Keyboard stops working

Hi Staalek1 , 
 
Welcome to the Community Forums. 
 
Is this something that would happen as soon as you log in within Windows? 
How about using the onscreen keyboard or using and external USB keyboard?
 
If a recent windows update just happened before this event , a system restore to a previous working date may help . Proceed to disable automatic drivers updates from Windows so it would hold back any unexpected driver change in the future as this usually happens on Windows update related cases. 
 
Update us how this goes.
 
Regards

3 more replies
Answer Match 95.76%

Hey ,
 
I have a annoying problem with my keyboard. When I start working on a project or playing a game after a while my keyboard stops working and can't use it anymore. It is fixed when I restart my pc with the on/off button ( Closing my pc with the shutdown or restarting button does not work. When I force my pc to shutdown with the on/off button it makes a really weird noice. I would like to fix this problem it really annoys me.
 
LENOVO IdeaPad Y700.
 
Greetz Niels.
 
 Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

More replies
Answer Match 94.92%

The prepackaged USB keyboard that came with my Y700-34ISH has started to fail about once every 1-2 weeks.  It stops becoming responsive in the middle of the day.  If I unplug it it and plug it into another USB port it occasionally will start to work again. Most of the time I have to shut down the computer and reboot it to make it work--which may or may not always work.  A Windows 10 popup will tell me that it doesn't recognize the USB peripheral after it fails.  Any ideas?   On a side note, when I went to schedule a Call Back on Lenovo.com/contacts nothing happens after I type in my Serial Number and click Call Back.  It takes me to a screen that says Callback is not available for my product, but when I called Customer Support they told me to use Call Back.....  So I turned here. Thanks.

More replies
Answer Match 91.14%

Hello I got this new laptop a month ago, so it said that is has a backlit keyboard, I Tried using Fn + space but it won't work. 

More replies
Answer Match 91.14%

Hi,I just got a new computer and the keyboard and trackpad isn't working. I have disinstalled the diver a couple of times and restarted it but it still isn't working. In the device manger section, and it says that it is working and plugged in even when it isn't. Does anybody know how to fix this? It is brand new and I need a computer!! Thanks in advance! 

More replies
Answer Match 88.62%

Hey CommunityI encountered a rather strange problem yesterday when my wife turned on her Lenovo we bought a month ago. It is possible to enter the PIN at the Win10 startup page, but as soon as we enter Windows, no(!) key works. Neither Keypad nor Keyboard.We tried:- accessing the Bios, which works and in which the Keyboard works normally- deleting the Keyboard PS/2 Driver from the Hardware Setting Menue, which results in a re-installation of this driver but still the error remains- plugging in a USB keyboard which interestingly receives power and the volume buttons works, but here the same, the keys do not function (and this one also does not work at the windows pin screen).- waited until Win10 installed all updates, even the anniversary update, but still nothing changed (was my last hope. D'oh!). Right now I'm quite lost and don't see why things do not work. Really need some help here...Thank you in advance BTW: It's a  Lenovo B50-80 80EW0521GE as far as I understand it. 

More replies
Answer Match 87.36%

Hi there,I have some difficulties with my lenovo X1 keyboard and am not sure if it is a defect. The keyboard often times just stops working. Sometime only the touchpad does not work anymore, sometimes the whole keyboard stops working. I have to detach and reattach the keyboard sometimes several times before it starts working again.What is going on here. Can anybody help me?best regards

More replies
Answer Match 87.36%

At any given time, the mouse stops working and the light goes out.
 
Nothing on the keyboard functions.
 
Turn it off and restart it, everything works fine.
 
This computer is brand new and the store that sold it to me had no answers.
 
 

A:New Lenovo H50 - Mouse and Keyboard Stops Working

Open the Device Manager and scroll down to Universal Serial Bus controllers.
 
Double click/tap on Microsoft Mouse and Keyboard Detection Driver (USB).
 
Click/tap on the Driver tab.
 
Uninstall the Driver and restart the computer.  When the computer is restarted a new driver will be installed.
 
Let us know if this resolves the problem.

3 more replies
Answer Match 87.36%

Hello all! I write to you today from an external keyboard placed on top of my laptop, because my keyboard stopped working last night, first by losing an e key, than a r key, and then, when I restarted the laptop, thinking it would be solved by doing so, the entire keyboard would not work past a certain point in windows boot. It does work in BIOS and I can even watch caps lock light up and go off and turn the backlight on and off.Things to note1) The last software change was 2 days before this happened. It was an update to Windows 10. which is my OS.2) My system restore points will not work due to an issue with AppXstaging (not sure if solvable).3)There are two HID compliant devices in my keyboard section on device manager. and a ps2 compatabile keyboard (which is the one I'm typing on right now) 4) I emphasize that the keyboard DOES WORK in BIOS and during boot, up until the point I can see my windows icon, and Cortana. Things I've tried1) sfc scannow comes back with there being issues it couldn't fix as well as ones it fixed2) chkdsk enjoyed scanning my computer for 5 hours last night and fixing some issues3) I do have an event viewer full of errors regarding filter manager and storage, but nothing I could see with the keyboard.4) Black majik5) I have uninstalled so many devices from device manager to let them install that my mouse hands hurt. Perhaps the place in the boot process it is freezing is when the driver reinstalls?6) The problem still occurs in SAFE mode... Read more

A:Lenovo Y50-70-- Keyboard stops working during wind...

Hi Rose,
 
Welcome to Lenovo Forums.
 
About the keyboard issue I am not sure. I have heard that there is another Patch update for Win 10 that has been released, you may want to check and install that in Windows Update functionality.
 
Method 1:
Try to remove keyboard device via device manager (right click my computer > manage > device management > keyboards > find your keyboard > right click and select remove > then restart your computer)
 
Method 2:
If the keyboard is working fine on the login screen and then suddenly stops functioning when you get to the desktop / metro screen then the problem might be with the Filter Keys - similar to this thread.
Try to turn off Filter Keys by going to Control Panel > Ease of Access > Ease of Access Center > Make the keyboard easier to use > uncheck Turn on Filter Keys then hit apply.
Link to picture
If same problem, you may want to consider doing a clean windows.
 
Method 3:
If it doesn't work, you may need to replace the keyboard, contact Lenovo service centres and ask for replacement for free if you have valid warranty.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

1 more replies
Answer Match 87.36%

Hello, I have lenovo ideapad y700 17isk and I just bought LG 4K 27UD58 monitor ( http://www.lg.com/pa_en/monitors/lg-27UD58 ). I connected the monitor to the laptop using HDMI 2.0 cable. I should get 3840x2160 resolution on 60hz but it is only 30hz. Can you help me, what i need to do in order to get the LG working at 4k-60hz? Thank you a lot. RegardsHristo

More replies
Answer Match 87.36%

Hello, I have pets in the house and I just bought the laptop about a month ago. I was using it then I decided to clean it from outside because it got fingerprints all over it. When I flipped the laptop I was surprised by the huge amounts of pet hair piling up on the fan. It never crossed my mind that this would happen. I want to know if the fan is supported by a dust filter mesh? And is it possible that the hair got through to the components inside? Should I haved checked and cleaned from the inside? Thanks in advance,Mohamed

More replies
Answer Match 87.36%

Hey i got Lenovo Ideapad Y700 AMD Radeon A10 & Radeon R9 M385X 2gb and im getting like on league of legends only 15-35 fps even tho i change the quality to very low or very high it doesnt change stays only at 15-30 fps so i have AMD graphic card and prosessor i really need help doesnt work at all as i expected...

More replies
Answer Match 87.36%

Hi, I am going to buy a used Lenovo IdeaPad Y700 15.6". The modelnr is 80NV00JWMX It has the following spesifications: Intel Core i5-6300HQ, Nvidia GTX 960M 2GB, 8 GB DDR4 RAM, 1 TB HDD (maybe a 8 GB flash drive). I have never owned a Lenovo, just several other brands. Will it be possible to upgrade this model with a SSD, and still have the 1 TB HDD? I am thinking of a M.2 Solid State Drive.  I am going to pick up the Lenovo later today. I just wanted to clarify this before I am picking it up.   

More replies
Answer Match 87.36%

hello , i would like to know the type of the ssd that is in this laptophttp://shop.lenovo.com/us/en/laptops/ideapad/y700-series/y700-15-inch/?sb=:000001C9:0001643E: the manufacturer speed and all the details.thx

More replies
Answer Match 86.1%

I recently bought a M.2 SSD and I want to use it as a cache drive. Intels RST requires AHCI mode, I was under the assumption that I was already in AHCI mode but my inability to create any raid volumes through the disk management or have my drives recognized by the RST app says otherwise. There is no option to change my mode from IDE to AHCI in BIOS due to it being locked. How can I work around this?

A:Lenovo ideapad Y700-15ISK how to put into AHCI

Look in the device manager under IDE ATA/ATAPI Controller, it should say Intel(R) 100 Series/C230 Chipset Family SATA AHCI Controller. For your second part of your question, you need at least 2 disk with unallocated areas to make a RAID array. But, saying that I would never setup a software RAID (ie windows) array and the BIOS doesnt support a hardware RAID

4 more replies
Answer Match 86.1%

I'm having some lag with my touchpad, about every 3 seconds. Searched around about this problem and did some updates on the driver.
 
Even did a factory reset, but same problem.
 
Anyone having similar problem and fixed it?
Read somewhere that it may have something to do with the Realtek HD audio software/driver??
 
Using external mouse for the most, but would be nice to have the option to use a functional touchpad from time to time.
 
-icui2i-
 
Mod's Edit: Additional information added to Subject line for clarity of issue and moved to proper forum.
 

A:Lenovo Ideapad Y700-15ISK - touchpad lag

Have you seen this thread?http://www.tenforums.com/drivers-hardware/14107-windows-10-mouse-lagging.htmlThis guy claims that disabling start at boot of Realtek application called FMAPP.exe solved the problem. A lot of people in this thread say that it solved their issue. Can you check if it solves your problem? Let me know when you find out.

2 more replies
Answer Match 86.1%

So I'm planning on buying this model: Lenovo Ideapad Y700-15ISK, but the one I'm looking to buy doesn't have an SSD and doesn't specify which ports are still available, only that it has a 1TB HDD. So I wanted to ask: 1. Does it have a free M.2 port? all models of the Y700-15ISK should have them, or am I wrong? 2. Which type of M.2 SSD does it support? M or B+M? I already sent the same questions to the retailer, but I am still waiting for an answer so thought I'd ask here as well.

More replies
Answer Match 86.1%

Hello everybody! I am interested in buying the new Gaming Laptop Lenovo ideapad Y700-15ACZ in the TOP version with FX-8800P and 4GB R9-M385X. As I have seen, first offers come only having the 1TB WD slim hdd. So time to find out which will be the best M.2 SSD to add nearby. For this need to clarify first if the M.2 port is connected to the SATA III of the FX-8800P's internal southbridge only or if it has connection to PCIe lanes. The HMM https://download.lenovo.com/consumer/mobiles_pub/ideapad_y700-15acz_hmm_201508.pdf tells on page 26 there is PCI Express Gen3 and SATA Gen3. For the hdd is written SATA III as note and for the ssd it is NGFF which means the same like you write M.2, so it is unclear. Btw - there are NO DDR4 ports on that model yet. On page 64 you find some oem M.2 ssd models that Lenovo offers to add. Those are SATA3 models like LiteOn CV-1 and Samsung PM871 with keys for "B+M". But this also doesn't mean anything more than might be badder choices. Have a look at the mainboard on page 48. You can see that the M.2 connector has only key M (right side) which means PCIe 3.0 (cpu) + SATA whereas key B (left side) would mean PCIe 2.0 (southbridge) + SATA. That M key port would allow to put in ssd cards like the Samsung SM951MZ-HPV (AHCI) model which might be the fastest using AHCI+PCIe or even the newest model Samsung SSD 950 pro which uses PCIe 3.0+NVMe only. But if there exists only a SATA III connection, the key should be "B only" instea... Read more

A:Lenovo ideapad Y700-15ACZ - M.2 SSD Upgrade

In the follwoing news is written ... (up to support PCIE NGFF interface 512G SSD) http://www.hea.cn/2015/0909/230546.shtml . Can someone confirm this means PCIe 3.0 with 4 lanes like the M.2 port with M key is looking?

9 more replies
Answer Match 86.1%

how to install windows 7 on this.  Here's what i've done: I've used both the Windows 7 DVD and i created a bootable USB wiith it (UEFI Boot).  They work. I disabled the  security in the bios, so i could work with UEFI, but when i boot the machine with either, the windows 7 loading screen happens, then it freezes on the Starting Windows animated logo.  I can get no further. When i set the bios to boot in legacy mode it gets past that part, but then asks me for a driver.   I've downloaded all of the windows 7 64 bit drivers on the Y700-15ISK driver page, but none of them seem to be the driver that windows is looking for. Right now i'm a little at the end of my rope on this.  Any help would be appreciated.

More replies
Answer Match 86.1%

For your infomation:  7 April 2016   Amazon price $1,194.99      Lenovo website does not specify what type of hard drive it comes with weither it is 2.5 ssd or M.2 ssd.  I did call Lenovo prior to purchasing my computer to ask what type of drive it came with the sales staff told me it was a 2.5 inch ssd which turns out to be wrong.   This laptop comes with a 500 GB M.2 ssd.  It does not include the cable for the second hard drive,    Your choice of 2.5 hd or 2.5 ssd.        As of yet you cannot purchase the cable thru Lenovo parts department.    The cable can be gotten thru AliExpress for around $49.00 (which does not include the hard drive caddy).  Encompass also sales the cable but as of this time is back ordered to July 2016  at a price of $10 plus shipping.  aslo does not come with the hard drive caddy.      My computer had a bug when using it,  windows exprorer service stopped working and I had to go to the task manager to restart the service.  But after I went to windows update and downloaded the lastest updates this bug did not show up again.  The best i can guess is not the fault of Lenovo.          The hard drive is partitioned into 5 drives which include boot, driver back-up, one button recovery and two additional Lenovo reserved ... Read more

More replies
Answer Match 86.1%

Just recently bought this laptop and the shift key was loose. Was wondering if this was a problem that i can fix myself or have to send in to get down. I'm scared if I remove the shift key i wont be able to put it back together.

A:Lenovo ideapad y700 loose shift key

why does no one ever reply to my posts? is this forum dead?

4 more replies
Answer Match 86.1%

For my y700 laptop, I recently formatted the os disk and reinstalled windows 10. But before I could do updates, and at random intervals, the cursor moves to the middle of the screen and the computer freezes. I can't get any drivers because the computer freezes before it can finish installing. Any solutions? 

More replies
Answer Match 86.1%

I have a new Lenovo Y700. Earlier the games used to run fine but one day suddenly a diagonal line from top left to bottom right of the screen started to appear. It is really annoying the the game also lags. Is there a fix for it? 

More replies
Answer Match 86.1%

Hi just purchased this ideapad and the screen flickers priodicallyEven moving all mobile devices away from it this still happensINTEL(r) HD Graphics 530driver version 10.18.15.4271 NVIDIA GeForce GTX 960Mdriver version 10.18.13.5362 Have looked online, assume could just try a driver update for the intel  would this solve it? Cheers Brian

A:Lenovo Y700 ideapad screen flicker

This might be a driver problem or an hardware issue.You could download drivers at : http://support.lenovo.com/ORIf that doesn't work then call customer care and give a repair request. New Laptops have rare Screen Hardware issue , But may be defective.There will be an onsite warranty that can be used for solving your issue.

1 more replies
Answer Match 86.1%

In order the remove viruses I restored my laptop to favtory settings. But when my laptop was trying to install windows again it was stuck at 10%. And after a while it said there was an error. And asked if I want to restart the laptop. So I did. But when it starts now it shows up the lenovo logo and then it goes black en then the logo shows up again. This keeps going. I can go in the bios setup by pressing 'F2'. Does anyone know how I can fix this? Help is needed. 

More replies
Answer Match 85.26%

Hi, I bought my Ideapad Y700 in December 2015, so it's half year old. Warranty is 2 years after entering S/N on Lenovo website. Please only reply to this if you are form Lenovo support. Question: Will opening back lid of the laptop to check for connection between screen and rest of the laptop void my warranty ? I suspect it's a cable that got lose, but I would like to be sure if it's worth even checking. Is it ok to open screws to have a look inside or will that void my warranty ? Additional information: Screen blinks even when booting, before operating system and also in BIOS. So it really looks like hardware problem.

More replies
Answer Match 85.26%

i have the ideadpad 300-15isk running windows 10.often when i open the computer after sleep mode the screen won't turn back on.after the computer was in sleep mode and i open it i can see and hear it working but no matter what the screen stays off.the only soltion is a hard reset- pressing the power button until it shuts down and then restarting.how can i solve this problem? thank you

More replies
Answer Match 85.26%

I use Windows 10, and it's updated. When I put my computer into hibernate, sometimes the screen is black when I start pc again. Only solution is to restart pc. Is this a known problem? How do I solve it?

More replies
Answer Match 85.26%

i downloaded latest intel driver from lenovo itselfwhenever i try to install it says the driver being installed is not validated for this computer.i download intel driver update utility also didn't do anything it said that this oem version doesn't accept custmizing.even though it updates wlan and bluetooth driver.of course i have reset the pc using one keyrecovey and tried it also failedhow ever when u update via windows 10 update it updates so what is the problem and how come a driver that is being listed on lenovo site and it not compatible with its own hardware manufacture.

More replies
Answer Match 85.26%

Hello all, I purchased a Lenovo Ideapad Y700-17ISK part # 80Q00011US, and according to case manager assigned to my case, 100 days ago. The notebook was mis-represented by a sales rep, and when I got the machine and it didn't have the second hard drive bay in rear of machine, which I was told the 80Q00011US had. The machine also had a mild display issue, but rather than report it and spend 2+ weeks without a machine, I ignore the issue. It didn't affect daily usage anyways. So 10 days ago, the machine dies during a reboot. Seems the MB fried. I have been fighting and waiting (mostly waiting) for over a week for a case manager (Crystal) to contact me, which finally happen @ 7:30 AM PST yesterday. The case manager was not customer friendly, refused the replacement or refund options I requested, stated they would ONLY repair the system. Her cause for "rejecting" those options was because I didn't report the display issue in the first 30 days (I have enough exp. (35 Yrs.) in computers to know a bad spot in display is NOT going to fried a MB). Conservation got heated. I refuse the repair option because I know what they will do is replace MB & Display, and return other parts back to the machine (parts that very well could have been damaged when MB died, leaving me with a US$1,300 refurbished machine). I then requested to speak with her supervisor since I was tired of being BS-ed, only for her to claim there was no-one higher to speak to, and her actually hang... Read more

More replies
Answer Match 85.26%

Hello, it has been 2 days since i bought a lenovo y700 15isk, Model Name 80NV, MTM 80NV00CNRI and im having big problems with fans, they run very loud with no reason. When i start up the windows 10, for about 5 minutes it stays very quiet, but when i start using for example youtube or facebook ore something that does not need very much processing power the fans kick in immediatly, and never low down any more. It is very frustrating for me because i didnt exept a laptop of this kind to have this issues. I have tried to install all the drivers, but nothing helped.I read somewhere that it might be a bios issue but i dont know how to update this bios.My bios version is CDCN25WW, 9/4/15. Can anyone please help me, can somebody tell me is this bios version the latest one or it need to be updated.Can you tell me how to update the bios. Im very confusing now i dont know what to do.Thank You

A:Lenovo ideapad y700 15isk fans very loud

same here

9 more replies
Answer Match 85.26%

Greetings! I recently bought a new laptop, Lenovo IdeaPad Y700 15-ISK, with Windows 10 Home preloaded. I found a minor problem that happens frequently. After the laptop is idled for a period of time, 5 or 10 mins depending on plugged in or not as you know, the laptop first turns off display, then goes into sleep mode after another 5 or 10 mins. The problem is, after I come back and try to turn it back on, the screen stays black. However, I can see that the laptop is indeed responding by pressing NumLock, CapLock, or in my case, Fn-Space to turn on/off the backlight of keyboard. I checked and I have the latest windows updates and latest drivers for everything. So, any brilliant idea on this issue? Thanks in advanced.










Solved!
Go to Solution.

A:Lenovo IdeaPad Y700 15-ISK - Sleep mode problem

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y700-No-power-no-display/td-p/2228277 Does it goes to normal after reset? If yes turn off hibernate mode as soon as possible!!! you will find a way to do it in the thread above. If it doesn't go back to normal and you are stuck with a brick then the only solution is to send it for a warranty repair. There is a bug in the bios which causes that.

2 more replies
Answer Match 85.26%

Hi, this is my new Lenovo Y700 which i recently bought. Very often, my screen will black out. I have to press the power button to shut down and restart the computer in order for the screen to show again.  Also, when i run hardware scan, it is showig Mathematical Operations Test. I am disappointed with this. Is this something that can easily fixed or i have to send in for servicing? Thank you.










Solved!
Go to Solution.

A:Lenovo Ideapad Y700 Screen Black out, also Mathema...

Hi Dennis777,I had the same issue as well. Please update your Intel Video Drivers. Both the issues will go away.Hope this Helps!Vijay.

2 more replies
Answer Match 84.42%

So i upgraded to an ssd today and did a clean install of windows 10 with the intent of downloading drivers from the site. But i cannot get the utility software to work, it had some nice functions that i really liked. I have tried installing it and reinstalling it and double checked if it's the right one. I tried running the .exe from the directory and task manager says it's running but there is no task tray icon or any way of interacting with it? Please help

More replies
Answer Match 84.42%

I have a LENOVO Ideapad Y700-15ISK.I have successfully upgraded my SSD to a Samsung-SSD-SM951-512GB-MZHPV512HDGL. I am tempted to upgrade also my HDD to a Seagate ST4000LM016: http://www.seagate.com/www-content/datasheets/pdfs/laptop-hdd-4tbDS1887-2-1602UK-en_GB.pdf ...which is a 2.5-inch 4TB disk.Problem is that it is 15mm thick and I fear that it might not fit in the space dedicated to the HDD. Has anyone tested this? Do you know if it works?

More replies
Answer Match 84.42%

Hey guys!! So yeah, I have a Lenovo Ideapad Y700 15ISK laptop. It's a really cool laptop! And it's a monster in gaming! Also, it's new. I had it with me for about 2 months now. I have no negative comments about this laptop. This laptop was my dream laptop. I always take care of it and made sure it is in top condition.  But you see, One day, like 3-4 days ago (sunday), when I got home I turned on my laptop to update my excel table for my expenses, it was bout 90%. After that, I took a nap leaving my laptop still turned on. When I woke up, I saw it was 10% percent. Of course, like any normal person would do, I plugged in the charger. To my suprise, It suddenly turned off by itself right after I plugged in the charger to the wall socket. Thinking that It just got lowbat, it was all right for me. Or so I thought. After that, I noticed that there were no lights that indicate that it is charging in my laptop. Please help!!! It's been 3 or 4 days now and I still can't use it!!! It won't charge, it won't turn on because of the lowbat and I can't fix it.Any ideas?? (i have a background on Electronics Engineering if it matters) i did some analysis. 1. I'm pretty sure that the battery is okay, but of course it's lowbat cause it shutdown at 10%. 2. My charger is perfectly fine. (I tried it on another y700 at a store, also, my laptop does not charge with another y700 charger) 3. I do believe that it is in the hardware because, like I said, the light indicator shou... Read more

More replies
Answer Match 84.42%

I was just minding my own business and playing some games and then i got a message from "Intel Rapid Storage Technology" telling me that a SATA drive disconnected and i couldnt see my Drive, then i restarted my PC and it appeared again but after a few minutes it disconnected again what should i do?I have 2 drives C: and D:, but i cant find D: it disappeared? Most of my items are in the Drive!

More replies
Answer Match 84.42%

I was just minding my own business and playing some games and then i got a message from "Intel Rapid Storage Technology" telling me that a SATA drive disconnected and i couldnt see my Drive, then i restarted my PC and it appeared again but after a few minutes it disconnected again what should i do?I have 2 drives C: and D:, but i cant find D: it disappeared? Most of my items are in the Drive!

More replies
Answer Match 84.42%

I got win 10 , power mode is at maximum , but the signal on laptop is worse then on my 5 years old toshiba satelite.I was able to connect on the public wifi network from my apartment ( and still can with LG g3 mobile phone and with toshiba, even my flat-mate ancient HP is catching it in the further room ) but Y700 barely catches the glimps of signal .I was thinking that it will for sure have better signal than my 5years old toshiba, especially since it's lenovo , a brand that is used for business and for that it should have excelent connectivity but it turns out it's a piece of **bleep** .So i decided to register and post this in hope you could present me your experiences so i could find out why am I experiencing this poor signal acquiring and is there a way to improve it .Is it because of the metal case that is built around , faulty card or it's just a piece of crap ?Is there an option to boost the signal , add internal antena , or whatever ? Thanks

More replies
Answer Match 83.58%

Hello,  I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

More replies
Answer Match 83.58%

Hello,  I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

A:Lenovo ideapad-Y700 Audio Driver- Dolby wont start...

 I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

1 more replies
Answer Match 83.58%

Bought it on December 31, 2015 IIRC. Dropped it, doesn't turn on at all, no power, it's dead, completely and utterly dead.

More replies
Answer Match 81.06%

Hello, I have had my Y700 for 2 months. Right from the start I had the issue where it wouldn't seem to boot up, and I would have to put it to sleep a time or 2 before it would start windows. This problem seems to be solved. However, after installing the windows 10 anniversary update, the laptop will randomly 'freeze'. The keyboard will not respond, but I can still use the mouse. When I try to restart, the screen will go black, and it will not respond at all. I have to force shutdown with power button. After turning back on, it will work for 20-30 min and then do the same thing. I did a total reinstall of windows 10 and have updated bios to the 37, but it is doing the same thing.  Lenovo Solutions Center does not detect hardware issues. Can someone please help me? Thanks! Here are my specs:Y700-15ISK TouchBIOS: CDCN37WWRAM: 16GBHD: 256 SSD 

More replies
Answer Match 79.8%

If someone can please help me with this. the sound on my laptop is not working when I plug my headphones in the headphone jack. My laptop is working perfectly fine, the speakers on the laptop also work perfectly fine. The problem is when I plug in my headphones (apple earphones, the regular ones that come with the iPhone) there's no sound. The earphones work perfectly as I've tried them on other devices. Maybe this problem is related to a software update (my computer is set to automatically update any windows software) because it just happened in the past 3-4 days, not exactly sure when it started. Does anyone else have the same problem on a similar device? Laptop is an Ideapad y700, bought it in November. Machine info: Processor: Intel Core i7-6700HQ Processor(Core i7-6700HQ): : Memory: 16GB DDR4-2133: : Operating System: Windows 10 Home 64(EN:English): : Hard Drive: 512GB: : Wireless Network: Bluetooth Version 4.0; Intel Wireless-AC 8260: : Ports: 4-in-1 Media Card Reader (SD, MMC, SDHC, SDXC); 1 USB 2.0; HDMI; RJ-45; 2 USB 3.0; DC in; Audio jack(2 in 1); 1 Always On USB 2.0: : Camera: 720p HD Camera: : Monitor: 15.6 3840x2160:

More replies
Answer Match 79.8%

I've updated the drivers, and I have tried to sync or bridge my computer but it gives me an error and says: "Your system is not supported for System Update" Besides not being able to connect with that bridge thing, my microphone will not work in some cases when using Skype. I've checked all settings and it was working before and then it just stopped. I would very much appreciate the help. I love lenovo, but i can't stand the issues I am faced with. Thank you!

A:Ideapad Y700 microphone not working

+1 my mic is complete trash and my friends cant hear me might as well ahve no mic

9 more replies
Answer Match 78.96%

Hello. My problem is stated in the subject title above. I also took a picture of it. In the picture, system tells that power is 100% in 35min, but nothing happends. The %- value is not going up nor the timer go down. Any suggestions? Thanks!

























charge 88.jpg ?4666 KB

More replies
Answer Match 78.12%

Hey guys, so recently i bought a 15.6" version of the y700 from this website and was looking to get a silicone keyboard protector.I live in India and hence, cant really find one exactly for y700 for a decent price. Wanted to know which other series of Lenovo laptops have a similar/same keyboard pattern as the Y700 and the same for 15.6" Skin as ive heard this laptop is quite the finger-print magnet (lol). Please leave your suggestions below and thanks if you replied!

More replies
Answer Match 78.12%

Hello, I've bought a Lenovo Y700 15' laptop 2 months ago and i have this problem. Keyboard randomly stops responding. This has happened twice before and i haven't payed attention, but today it happened twice. To get it working again i need to switch my computer off by holding the power button. (restarting causes blue screen to appear) Anyone can help me?

More replies
Answer Match 78.12%

In the first week with my Y700, sometimes, when the pc started, the touch screen just didn`t work and i had to reboot in order to use this functionality. Now, there`s nothing i can do to use the touch, it`s like the computer never had a touchscreen.Looking in device manager i haven`t found anything related to the touch interface but there is a " Unknow USB Device" in Universal Serial Bus controllers tab.What shall i do?

More replies
Answer Match 76.44%

Hello everyone, So I have just gotten a Lenovo Y700, installed OS on SSD etc... now I don´t have the Power Management tabs for the keyboard or mouse... so whenever I close my lid the laptop goes to sleep.. standard... BUT when I open it... it won´t let me wake it using keyboard or mouse.. I have tried everything and it is really starting to annoy me.. powercfg -devicedisablewake "HID-compliant mouse" tried doing this and all but it then gives me You do not have permission to enable or disable device wake.What can i do? Is anyone having similar problems.. please help... thank you  










Solved!
Go to Solution.

A:Lenovo y700 keyboard not waking laptop from sleep

I had similar issues with sleep mode and waking up.  Eventually my Y700 stopped working completely and wouldn't wake up from sleep (black screen of death, no Lenovo logo, no startup).  Had to send it back and they're saying it could be the motherboard.  Will have to wait some weeks before I see it again.  Come on Lenovo...

3 more replies
Answer Match 75.6%

Hi!Please if anyone knows for this model is there Croatian keyboard ANYWHERE? I bought this laptop in Germany and i searched all over the internet even the Lenovo site but i only found German one. Please if you know anyhow i can find Croatian keyboard that is compatible with this laptop coz i really need it. Thank You!

More replies
Answer Match 75.6%

This is not very old. Just opened it today but keyboard not working nor is my plugged in remote mouse. The screen tablet part is working and I went into settings ,device manager and managed to uninstall the driver of the keyboard! So How do I proceed to get my keyboard and remotemouse working again? It is running Windows 10 and came with that already installed.
The model is exactly a Lenovo Ideapad MIIX 300 - 101BY Model 80NR
Thanks for any assistence.
 

A:Lenovo Ideapad- Keyboard Problems

This is not very old. Just opened it today but keyboard not working nor is my plugged in remote mouse.Click to expand...

Then return it. Don't risk voiding the warranty.
 

1 more replies
Answer Match 74.76%

Helloi just bought a ideapad 100-15IBY an i was install windows 10 .. drivers and other software after 2 days the keyboard stop working i was connect a usb keyboard ,i was uninstall windows 7 and  install windows 10but same problemis working only screen on off , and luminosity + -i was try a day to fix with all drivers from offficial page dut nothinki was resetting bios in default mode ,, i don;t know what to do 











Solved!
Go to Solution.

A:lenovo ideapad 100-15IBY keyboard and touchpad in ...

the keyboard does not work even in bios i want to mentionate cause i was change the hdd with a ssd 

3 more replies
Answer Match 74.76%

I bought a Lenovo IdeaPad 100-15IBD a few days ago, and after a series of problems that I manage to fix, I woke up this morning to find out that my keyboard and touchpad are not working. Last night (about 9 hours ago) it was working fine. Anyone have any idea how can I fix this?

More replies
Answer Match 74.76%

I've been using this laptop for around a year or so now, and it's worked perfectly up until this point in time.  The issue that I'm currently having is entirely mechanical. At the moment, my keyboard is intact and works just fine. However, if I press a key, (mainly the 'e' key) off-center, it pops the entire key up and I have to click it into place. It's not life-threatening or crucial to the machine's function, but when I am busy typing papers or lesson plans, having a key on the most constantly used vowel key continually pop up really puts a dampener in things. I've taken the key out and have tried to click it back in. While I can't see what's going on (given that there's a key in the way!), I can most certainly feel it clicking into place twice, both clicks stemming from the right side of the 'e' key. It seems that, to the best of my knowledge, only two out of four prongs that are meant to keep the key in place and in line are actually snapping and holding the key down. Whenever I type off-center and to the right, the entire left side of the key snaps up and must be pushed back into place. I'm wondering if there's anything I can or should do. Given that I've had my machine for over a year now, I'm unsure if my warranty still covers it (speaking of, is there a way to check warranty status online?). Please, if anyone has any advice on how to fix or replace a busted key/keyboard, please, let me know!

A:Lenovo Ideapad Y580 - Keyboard Issue

A replacement keyboard (chicony, oki, or dafon are the makers - be sure to look for the manufacturer label and p/n right below the lenovo p/n on the back to get a genuine keyboard) would make a good spares, they are about $30 on ebay. I replaced a broken key on a few different laptops but much prefer to swap out the entire keyboard.  Once a single key goes bad it's likely that more keys will start to fail (note that 'e' is perhaps the most commonly used key on your keyboard because it's the most popular vowel.  Other popular keys like 't' might be failing sometime soon).  So I would suggest you buy a spare keyboard and save it until you can't live without it, the procedure to replace the keyboard is a 10 minute swap. If you want to replace a key, a sharp tipped (xacto-style) knife blade, and a loupe (magnifying lens) are important accessories.  Buy from a reputable site which has good instructions ( http://www.laptopkey.com/ ).  Unfortunately, the key and hinge are manufacturer-specific (OKI, Chicony, Dafon, see above) so you will need to determine it from the guide on www.laptopkey.com.  When I fixed our Acer c720 I also used needlenose pliers to bend a metal tab back into place, the key hinge wasn't seating correctly because the metal tab had bent and was open too wide.  The Acer c720 has a nightmare keyboard to replace with 75 different locking plastic tabs that bind it to the undersize of the palmrest, so i had little choi... Read more

1 more replies
Answer Match 73.92%

 Yesterday I tried to unlock the laptop using Windows hello feature but couldn't notice the IR camera, so the screen was stuck at "Looking for you". The steps I tried are :-1. Uninstalled and reinstalled Intel real sense driver multiple times.2. Rolled back to previous verison of Real sense driver.3. Uninstalled any recent windows update that could've caused the mess.I'm out of ideas, can any one help me?Thanks in advance

More replies
Answer Match 73.92%

I recenty purchased a y700. The only problem i'm having is the built in microphone doesn't seem to pick up anything and when i plug in my earbuds with a built-in microphone, the audio works and the microphone doesn't. I was on Skype when doing this the first time, and it didn't even pick up an external microphone was attached to the computer. Is there a way to solve the problem?

More replies
Answer Match 73.92%

Please helpmy lenovo y700 Subwoofer not working but speakers are working fine, laptop is just 2 months old and running on windows 10.Recently i downloaded realtek driver for windows 10 from lenovo official site.Please help. 

A:lenovo y700 Subwoofer not working

Are you sure it's not working?   I thought the same when i bought mine new, but i was wrong.   It's only a 3watt sub so its barely noticable in my opinion. There is an area where you can control the volume level of the 2 speakers and the sub.  Make sure those are both up.  Speaker Properties-->Levels

2 more replies
Answer Match 73.92%

Recently I bought a lenovo Y700 laptop. I have been using it for 2 weeks now, everything works fine except the led indicators in the front panel. The laptop has 4 leds but only the Hard Drive LED works. The power LED, the battery LED and the touchpad LED don't light up anytime. Thank you.

More replies
Answer Match 73.92%

Hello I've been looking here in Bucharest 2 months for a laptop lenovo Z510 and couldn't find. Can anyone assist me please? Thanks 

A:Lenovo laptop keyboard " Ideapad " Type Z510

Hi OMARDAKAR , 
 
Welcome to the Community Forums.
 
Using the part number for your keyboard on your search would allow you to find compatible and available keyboard in your location faster . You may use the parts lookup page to get it (just keep your serial number confidential) that would show your Machine model number and likewise FRU part number for your keyboard. 
 
You can try it match it from the FRU keyboard part number list from the hardware manual (page100-103). 
 
Update us with the Machine model number if needed . 
Hope this help answer your query.
 
Regards

1 more replies
Answer Match 73.92%

Hello I've been looking here in Bucharest 2 months for a laptop lenovo Z510 and couldn't find. Can anyone assist me please? Thanks 

A:Lenovo laptop keyboard " Ideapad " Type Z510

Hi OMARDAKAR , 
 
Welcome to the Community Forums.
 
Using the part number for your keyboard on your search would allow you to find compatible and available keyboard in your location faster . You may use the parts lookup page to get it (just keep your serial number confidential) that would show your Machine model number and likewise FRU part number for your keyboard. 
 
You can try it match it from the FRU keyboard part number list from the hardware manual (page100-103). 
 
Update us with the Machine model number if needed . 
Hope this help answer your query.
 
Regards

1 more replies
Answer Match 73.92%

I've just bought a Lenovo Ideapad 100-15IBD and I cannot find a way to turn the keyboard backlight.I tried Fn + Spacebar but therewas no responce.Is anothere way to turn it on or that attribute is not supported from my model?

More replies
Answer Match 73.5%

I have Lenovo Idaepad 100. The mouse has suddenly stopped working. On my friends Toshiba laptop you just have to press the Fn button and it starts again. Doesn't seem to work on my laptop.
 
Mod's Edit: Additional information added to Subject line for clarity of issue and moved to the proper forum.
 

More replies
Answer Match 73.08%

HELLO FRIENDS. i really need your help. i just bought and unboxed my lenovo Y700. but as i try to click the screen with my fingers the touch screen features wont work. what do i need to do.. please help.

More replies
Answer Match 72.24%

Hi,

I am running windows 10 in a new lenovo ideapad 305. none of the usb ports work and I have no idea why. Also the webcam is not working. Can you help? thank you.
 

A:new lenovo ideapad no usb working or web cam - help!

The Lenovo IdeaPad 305 laptop comes in AMD and Intel models and comes with Windows 8.1 64-bit.
Did you just recently upgrade it to Windows 10 64-bit?

---------------------------------------------------------------
 

2 more replies
Answer Match 71.4%

I installed Windows 7 64bit to my notebook but some drivers are missed. So first  I downloaded Camera Driver but I still can't use the webcamera. I have already tried to download more kind of drivers (for example Easy Camera Driver) and nothing... The notebook hasn't got CD.I would appreciate if anyone could help me! 

More replies
Answer Match 70.56%

Hello guys, I just bought a new Lenovo 100-14IBY Ideapad without an OS. Installed Windows 8.1 and all of the drivers from the Lenovo Support page, but the Wireless adapter is just not working, it's not even recognized in the Device Manager. I tried switching the Airplane mode on and off again, checked the configuration settings in the BIOS and the WAN is enabled. I don't see a physical Wireless switch anywhere on the laptop and there is no "F" button for turning the Wi-Fi on and off on the keyboard.. so at the moment I don't know what else to do. I have also tried all of this on Windows 7 also, of course no success. Could someone suggest something please? Many thanks!

A:Wireless NOT working - Lenovo Ideapad 100-14IBY

[email protected] you tell me network card you have in your computer, go to Device Manager and you leave the model, one time know the reference will look for the driver. Regards.



Click on the star to say thanks.Please mark if it solves your problem.No work for LENOVO I volunteer.Good luck with the inconvenience.

1 more replies
Answer Match 70.56%

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

More replies
Answer Match 70.56%

Good affternoon everyone. I am with problem with my laptop lenovo i5 Z460. It is not working headphones. When I click at control panel>devices and prints>hardware and sounds>device managament, there is only  speakers added to sound box. I already enabled show more "Show enabled devices" and "Show desconnected devices". How can I solve this problem??? I tried to look for a support drive in lenovo website but I didn't find the sounds devices. Thank you.  

More replies
Answer Match 70.56%

Hey everyone.

Being trying to get back button on key board to function again. Used to work fine but suddenly stopped. Out of the blue when I used it system posted a window on screen telling me to use Alt and Backbutton at same time. Tried it; no joy. Any ideas or pointers would be gratefully accepted.

Thanks,

Suarez

More replies
Answer Match 70.56%

Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

More replies
Answer Match 70.56%

Good affternoon everyone. I am with problem with my laptop lenovo i5 Z460. It is not working headphones. When I click at control panel>devices and prints>hardware and sounds>device managament, there is only  speakers added to sound box. I already enabled show more "Show enabled devices" and "Show desconnected devices". How can I solve this problem??? I tried to look for a support drive in lenovo website but I didn't find the sounds devices. Thank you.  

More replies
Answer Match 70.56%

Okay so, I got my Lenovo Ideapad Y500 a couple days ago. Liked it and all BUT when I had my mouse connected into the laptop and then turned off the touchpad, it would not turn back on. The only way I could get my touchpad to work again is by restarting the computer, which is pretty frustrating. I searched this: http://support.lenovo.com/en_US/downloads/default.page?   for ANY drivers/software for the Y500 mousepad and there are none. Can anyone help me fix this problem before I get a refund from this potentially bad purchase? FN + F6 toggles the touchpad on and off and I have tried to turn it on and off, with and without the external mouse connected. Thanks for the help.











Solved!
Go to Solution.

A:Lenovo Ideapad Y500 Touchpad Not Working

My touchpad is virtually worthless. Advise people to stay away from the y500 until (if possible) Lenovo fixes this problem.

9 more replies
Answer Match 70.56%

The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

A:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

1 more replies
Answer Match 70.14%

im on windows 8.1 and after turning on my laptop after like 10-15 min the keyboard stops responding and i have to go to device menager and update driver > browse my computer for driver > let me pick from a list of device drivers every 10-15 mins... what could be interfering ?

More replies
Answer Match 70.14%

I just received a new Lenovo Y900 SUS. It came with a gaming keyboard and mouse. Every single time I changes user accounts (multiple family users setup in Windows)- the keyboard stops responding. All the lights stay on but none of the keys do anything). If I unplug the keyboard and plug it back it- it starts working immediatly. (One time the keyboard has stopped when I was doing something other than changing users but EVERY time I change users it stops working). I have tried changing the various USB ports -but it happens regardless of where it is plugged in (out front of tower, out back, USB 2.0, USB 3.0). Driver is up-to-date and appears to be correct for the model (or at least- I cannot find any other driver). Any ideas what else I can try? Is it a lemon- should I request a new keyboard or is it some setting somewhere I haven't thought to try? Thank you for your help!

More replies
Answer Match 69.72%

I recently bought a Lenovo Ideapad S300 running Windows 8 and initially had difficulty in getting it to update but, with help from several websites, managed to resolve this problem. However, I never managed to get the integrated webcam to work. The application would launch but the camera screen is blank. Device Manager advises that the device is working properly and the drivers are up-to-date. Incidently, this particular notebook does not have the hotkey (F9) to switch the integrated camera on/off but, I understand, on later versions Fn+Esc is supposed to perform the same function; it does not. The system has two associated programs, Lenovo EasyCamera and Lenovo YouCam.

More recently I have updated to Windows 8.1 but the integrated webcam still does not work. Can anyone please advise what I might be doing wrong or what I could do to get the webcam to work. I'm a bit of a newbie, particularly as far as Windows 8 is concerned. Regards.

A:Integrated Webcam on Lenovo Ideapad S300 not working.

Have you tried re-installing the webcam driver? I have a Lenovo at home and mine was ok when I upgraded, but I removed all the Lenovo drivers for the webcam. (As I hate all the rubbish companies put onto new equipment)

Also when you run the camera app does it detect a camera? Usually Windows 8 will ask for a camera to be plugged in. If it shows a blank image does the white light next to the lens turn on?

4 more replies