Tech Problem Aggregator

Battery firmware has just killed my battery. How d...

Q: Battery firmware has just killed my battery. How d...

I was prompted to update my Battery firmware I have a genuine battery in my Thinkpad edge E520 that is out of warrenty The firmware failed and disabled the battery so it is no longer operating How do i reverse this firmware or disable the battery bios check?

A: Battery firmware has just killed my battery. How d...

Hi, welcome to the forums.

Here it is the support site link for your model just in case.

I'm guessing that the computer is booting but the battery does not provide any charge, right?

I did not have that issue, but I'm just guessing, What will happen if you apply the battery firmware update again? You can download it manually from the support site: "Lenovo Battery Firmware Update Utility for Windows 10 (32-bit, 64-bit), 8.1 (32-bit, 64-bit), 8 (32-..."

This is what it cames to my mind right now, I hope it helps.

Regards

2 more replies
Answer Match 79.5%

Hi all,
 
After installing of Battery Firmware Update my brand new battery not recognized by notebook anymore.
It is completely dead.  I am fully upsert.
 
So, people, do not use this app if everything is fine. Application is not stable.
 
Facts:
Laptop: ThinkPad E420
BIOS: 8HET44WW(1.26) - Latest
Operating System: Windows 10.
Power Management Driver: 1.67.11.8 -Latest
Battery Firmware Update Utility: 1.15 -Latest
Battery Model: FRU 42T4799  - (9cell, 55++, T410,  E520, E420, T510...) - Original, Fully compatible. 
 
Proofs:
Screen1: http://imageshack.com/a/img923/8763/cBax7G.png
Screen2: http://imageshack.com/a/img923/165/9Rg71E.png
 
 
Seems like internal battery memory was corrupted due to flashing interruption.
I assumed the root cause is internal software error.
 
I've tried the same on Windows 7/8/XP with all LnvBFU revisions (from v1.2 till v1.15) without any success.
 
But LnvBFU.exe still recognizes the battery, it still able to start flashing.  
And I still have hope to install battery software correctly.
 
Dear Lenovo experts:
1. Please provide steps to correct this error.
2. Please advise how can I get logs of LnvBFU to figure out what's wrong.
3. Please fix this issue in the next LnvBFU revision.
 
Thanks in advance.
 
 
Moderator comment: Please don't post the same message(s) in multiple places as it splinters the discussion. Duplicate(s) removed.

A:Battery Firmware Update has killed Brand New E420 ...

Hi, I have a comparable problem over here. Got a brand new Lenovo Yoga 260 three weeks ago, worked completely fine until last wednesday. Processed some lenovo updates including Lenovo Solution Centre and Power Management and now my battery is dead. Everytime i turn on my Yoga 260 i get a battery error message after a few minutes that says the battery is not charging and it should be replaced due to a bad condition. When i open up Lenovo Settings and search for energymanagement it displays the same message telling me the battery is defect due to normal wear and it should be replaced. My problem is that the battery worked completely fine until the moment i installed some Lenovo software updates. I hope lenovo support can provide steps to correct this error instead of forcing me to return it and wait 2 -3 weeks. Thanks in advance. 

1 more replies
Answer Match 97.44%

After doing a Lenovo update for battery firmware, now my battery will not charge. I have to be plugged into direct current at all times.  

More replies
Answer Match 83.58%

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

1 more replies
Answer Match 81.06%

Hey evrybody,
e
I'm really stumped on this one, my Gateway 300 se's battery died so I replaced it and now it wont laod windows and I tried everything I called gateway's tech support and they said the motherboard and everything is fine they really dont know whats wrong with it. They said it is common for computers to not work correctly when the battery died and replaced. And earlier today when It was working I ran a test since I run one every so often and everything passed. So then later on I went to turn on the system and it wouldnt load windows and said the CMOS battery was low so I went to Radioshack and replaced it. And now it still doesnt work. I dont know what to do please help thanks very much I dont know what happened???
 

A:Battery Killed Computer? Help fast please if you can

What exaclty does it display on screen????
 

7 more replies
Answer Match 80.64%

I have an E420 Thinkpad; NO problems ever with the laptop...a great machine.  I ran some updates and the Lenovo update wanted to update the battery firmware; there have never been any problems with my battery (I have an extended battery), but wanted to update as recommended. - When I ran the update, I got a "the tool was unable to update the battery firmware due to an internal error"...and then it automatically rebooted. - Once it rebooted, I now get a DOS warning (on initial boot) "this system does not support batteries that are not genuine Lenovo....." and I have to hit escape to continue.- When it boots up, I get a battery icon that shows either "plugged in and charging" with a RED X imbedded in the icon.- The laptop does not recognize the battery.  Even though it was in good condition and had a 95% charge when I first ran the firmware update....the laptop will not operate without hte power plug attached.- When I go to the power manager and the battery tab, I get a "battery was completely discharged and needs to be recharged verbiage- I have tried to re-run the firmware update from the update tool, but to no success. - I have tried to run the firmware update by downloading the install .exe file and running from my desktop....to no success.- I have tried to do a system restore, but it did not work.- I have screen shots of the screens mentioned as needed. Help!  I now have a small desktop that has a closeable lid.  It will not run if t... Read more

A:Battery Firmware update - failed and now will not ...

I have the same issue.Waiting for the software update or workaround

1 more replies
Answer Match 80.22%

I installed Windows 8 on my Dell XPS M1530 (It's pretty old; about 5 years) and ever since the battery life on this thing has plummeted. It was never amazing, but I have the extended battery and would get at least an hour to two hours of light web usage before it died. Now, it lasts 20 minutes, tops. Why has Windows 8 killed my battery performance?

A:Windows 8 KILLED laptop battery life

What did you have installed on the laptop before Windows 8.

Sounds like it may be a driver issue with the battery.

9 more replies
Answer Match 79.8%

I tried to install a battery  update on my Lenovo T520.  The update fails with an "internal error" message being reported.  The battery does not fully charge and now lasts only a few minutes once the charger is unplugged.  The battery is a Lenovo replacement less then a year old.

More replies
Answer Match 79.8%

I have an Ideapad Z510. I have been facing the same issues with the battery that are listed in the new battery firmware upgrade. However, when i try installing the upgrade, it shows me that there's no such battery which needs an upgrade. What do I do? Also, I tried the battery calibration in OKO. Nothing happened for 12 hours. No battery discharge, no nothing.Looking for a solution.....please help!

More replies
Answer Match 79.8%

The download page for this update is up since a few days but there is no download available: http://support.lenovo.com/fr/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-e555/do... And when you switch to another language like German or French the older version 1.14 is offered as downlaod. These bugs in your driver download section happen a lot, please fix them!

More replies
Answer Match 78.96%

Hi All, I foolishly ran the Lenovo software update tool and one of the updates that installed was battery firmware v1.13. The update failed part way through and ever since my battery is having an existential crisis - I know it's plugged in and 100% charged but it reads 0% (or sometimes a red X) and the machine shuts down when AC power is removed. Being out of warranty the phone line people just keep trying to sell me a new battery and have no ideas on how to fix the existing one. I've tried the firmware update multiple times but with no joy. Also tried sourcing previous versions of the firmware which doesn't work. My battery was not one of those listed for recall. Latest and best suggestion was that it may be a motherboard issue and I could confirm by plugging in a different battery to see if it works - with absolutely no suggestion who would let me borrow their battery and plug it into my possibly killer machine. Has anyone else had a similar problem and found a fix? Is anyone based in Perth, Western Australia and want to let me experiment with their battery? {you crazy fool!} Does anyone know how to contact an actual Lenovo person rather than the useless call centre (1800 041 267 from Australia, seemingly connecting to Malaysia or Thailand judging by the accents)? Consumer law in Australia would suggest these guys owe me a new battery regardless of warranty status but I don't know how I can force the issue if I can't even speak to them???&... Read more

A:Thinkpad Edge E420 Battery dead after firmware upd...

This happened to me today. The solution is to restart the computer and enter the BIOS.  Then use the arrow keys to move to the config tab, then down to the power option, hit enter, scroll down to the disable built-in battery, hit enter, then follow dirctions on the right.  You will unplug the power cord to shut down the computer and when you plug it back in and turn it back on the battery will be recognized.  if not , try the process again as it took me two tries.  hope this helps.

4 more replies
Answer Match 71.82%

My Dell laptop will charge and operate for several hours off a new 6000 MAh battery but the icon in the tray inidcates that it is always on line power. Although both the CD and floppy drive work when installed in a bay the system not indicate that they are present. I have updated the bios from Dell but that does not help. Any ideas would be appreciated.

Jerry
 

A:Dell Inspiron 3500 charges and runs on battery but cannot find battery or bay devices

Still under warranty, isn't it? Call Dell for a repair trip.
 

3 more replies
Answer Match 71.82%

Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

More replies
Answer Match 71.82%

My Lumia 950 wont detect battery I have original charger, When I connnect phone vibrate one time and a battery with a cross apperar.

More replies
Answer Match 71.82%

After a round of Windows updates, I went to turn on my laptop and recieved the "Primary internal battery (601)" error.  After this screen, however, Windows would not load.  I have tried taking the battery out and 'draining the charge',  and starting up the computer plugged directly to AC with no battery.  Windows still does not load.  The start-up test in the diagnostics menu said the battery needed calibration, however when I go to run the battery test, it gets to "waiting for battery to charge" and exits out of the test without giving me any results at all.  Currently when turning on the computer I no longer get the "primary internal battery" error, it just goes directly to a black screen with blinking cursor.  Any help is appreciated, I'm completely at a loss here!

More replies
Answer Match 71.82%

Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

First off I for the most part do not use the battery. It is normally detached from the laptop. I only attach it to periodically charge it and test prior existing charges' performance.

O.K. here is the problem. I attach battery attachment, computer does not make it to the window screen more often than not. When it does, it freezes at the please wait loading screen.

I rarely use the battery at all, but I want all my equipment up and functional. It's life should still be good for I periodically recharge it. I think since I've had the laptop I've only recharged it a total of 6 or 7 times and that's been a year or so.
 

A:Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

jonasdatum said:


Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

O.K. here is the problem. I attach battery attachment, computer does not make it to the window screen more often than not. When it does, it freezes at the please wait loading screen.

I rarely use the battery at all, but I want all my equipment up and functional. It's life should still be good for I periodically recharge it. I think since I've had the laptop I've only recharged it a total of 6 or 7 times and that's been a year or so.Click to expand...

I, for the moment at least have the battery working power adapter attached. What did I do? I uninstalled Avast (freeware version) ?

I learned from prior experience that running two of any system utility software can cause problems, but it normally restricts itself to what it is protecting. Then I remembered: "If you remove the possible whatever is left however in probable must be the truth."

Next phase of testing is test the battery on it's own.
 

2 more replies
Answer Match 71.4%

Ok this might be easy..it might not (COMPAQ M2105)

I ended up replacing my motherboard for a model with more features (SD readers blah blah).

I took it all apart and put it all back with the new board in...now when i go into windows (and even before while booting)...the orange lights would come on for a second...then beging to flicker

while in windows...it just will either not charge the battery..or flicker from AC to battery

i CAN power the unit on with the battery alone, and i CAN power the unit with the cord alone...

lastly, my old motherboard (which had a HD connector problem)...still WILL charge the battery...so i'm sure its not the battery...i don't think...

i also dont' think its the AC adapter since it is the same piece I used on both motherboards.....

what to do................
 

A:compaq M2105 laptop - battery will not charge, flickers from AC/battery

Hopefully you are experienced in working on and repairing laptops/notebooks... and you carefully handeled the replacement motherboard and didn't damage it. Repairing laptops takes considerable skill and caution.

It does sound like the "new" motherboard is bad unfortunately. How did you handle the "old" operating system restore to the "new" motherboard?
 

4 more replies
Answer Match 71.4%

Hie

My hp laptop had its battery flat for 12 hours. After that the laptop can nolonger boot up or charge. Please help
 

A:HP laptop cannot boot up or charge battery after battery went flat for 12 hours

What is the model of your laptop?
 

6 more replies
Answer Match 71.4%

Hello there,

I have an one year-old ASUS K53S Laptop, Windows 7 Home Premium 64bits, 6GB Ram and 500HDD.

At the beginning, my battery lasted >3 hours in Balanced power mode (which is the one I alway use) and now due to regular use it last about 2 hours.

Everything normal until here. About 2 months ago, i started playing this game in full screen with the battery on and it last about 30-40 minutes until it reached the low battery warning (11% left). I would then plug the power on and resume the game, charging the battery as well.

After a few weeks, the warning stopped appearing in the desktop and the computer automatically hibernated (5% left) with the game still on. So i plugged the ac power on and resumed the game right away.

This kept happening from that moment on: every time i played the game it would reach 5% battery left and hibernate for itself, whereas it should appear the low battery warning at 11% left where I would plug in the ac power and charge the battery without going into hibernation.

On top of that, my sister kept stealing my ac charger for charging her Toshiba Satellite as she often forgets her own charger at her workplace!

Now, at the present day, when the battery reaches about 15-20% left, the laptop power off unexpectedly, as if I had pull the battery off of the laptop.

It must be from all those time it would reach 5% left, with the game still on, that "tired" the battery and now it won't even last further than 20% left...

It might ... Read more

A:Laptop powers off unexpectedly at 20% battery left. 1YearOld Battery..

Hi there .. Do you have Power4Gear Installed ... If so i would look into the Settings for that could be a power plan so save Battery life ... It should also be able to tell you your Battery's Health status ... I have no idea how good this Program is could be total crap ...

9 more replies
Answer Match 71.4%

Hi,  I am gonna purchase the new Inspiron 17 5000 (5759).  Just wondering if I am gonna change the battery in  the future? How can I do that?  Or we just can't change it? Thank you for your help!

A:Battery replacement for Inspiron 17 5000 (5759) integrated battery

Please click on link below, hopefully it will be of help:
Inspiron 17 5759 Service Manual - page 14

2 more replies
Answer Match 71.4%

It's so strange. Today when I turned on my laptop, suddenly, there was a message that my battery has problems so the computer might shut down suddenly. I tried different strategies, like uninstalling the battery driver, or letting the computer completely die. When it turned off itself at 6%, I turned it back on, and it was at 2 minutes battery life. Then in a few minutes, it said 4 minutes battery life for 6%. Now, it's passed an hour, and it says 3 minutes, but changes sometimes to 1-4 minutes. The battery meter is completely wrong, and I don't know what to do since it is closing the computer way too early. I'm still not sure what the problem is. Please help me.

A:Laptop Battery Meter is Completely Wrong and it says there's a problem with the battery

How long have you been using the laptop with battery? Is it still under warranty?

2 more replies
Answer Match 71.4%

Hello there!

I have an ASUS K50IE laptop that i had for 2 years now. been working fine until 2 days ago.

this problem has been bugging me for the last 2 days. here's why.

my laptop suddenly didn't detect my battery. thought it was because my battery was dead. I searched the net on things to do before "throwing in the towel" on my battery and today i came across a blog where the instruction was to uninstall the Microsoft ACPI compliant control method battery driver. I did just that and my battery suddenly worked! well sort of. now here's where it gets all weird.

every time i open my laptop i do the following:

1. plug in AC to laptop.
2. turn on laptop.
3. unplug AC.
3. laptop runs on battery.
4. log on to windows.
5. battery icon shows up as an empty charging icon then shows the "Battery is not detected" icon again.

please take note that my laptop is still ON and WORKING. so this means (MAYBE?) that my battery is working.

is it a battery problem? or the driver is just messed up?

please anyone who encountered this and had SUCCESSFULLY fixed the problem. coz i need to fix this right now.

thanks and more power to you all!

A:Windows 7 ACPI doesn't detect battery but battery is working

I had a problem similar a while back. Try this
1.Shut down the laptop
2.Take out the ac cord and the battery. Hold down the power for about 10 seconds to remove electric charge in the capacitors.
3.Put the battery back in and reboot.
4.Start windows normally, and See if the battery is recognized.

3 more replies
Answer Match 71.4%

HI , I'm have ing trouble with my HP Pavilion 15p077TX  Notebook (1yr 6 months old), its battery charge got stucked at 2% (nor further charge loss nither is it getting charged), I'm currently using it via my AC Adaptor and the irony is that I'm posting this from it in the same condition. Things i've tried so far:- Updating the bios (Current BIOS Version/Date : Insyde F.42, 18-03-2015) {I have a doubt about the bios version here cause when I tried to check the current bios its showed me this one and F.7 for Intel Processor, not sure If its the proble with this case.}- Uninstialling the ACPI -Compliant Control Method Battery andn then redetecting it- Updating the support assistant and running the battery check which gives an unknown 93 error (tried both VERSION:  8.2.8.25 and VERSION: 7.7.34.34 )- Unpluging the battery and the ac adapter and holding the power button for a whole minute-Tried HP Diagnostic Tools' Battery Check which took like 10-15 minutes and responded as no battery is pluged in. Right now I don't have much in my mind to try on this, If anyone knows anything please do share, that might me helpful.Thanks in Advance.Enigma 











Solved!
View Solution.

A:Battery check Unknown 93 status, Battery not charging, stuck...

Hey @EnigmaDimirti, Welcome to the forums. I'm here to help. I would strongly suggest Testing and Calibrating the Battery. Should that not solve the issue, I would suggest calling in for support to see about replacing the battery, as it should not be displaying "no battery is pluged in" when you run a battery check. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If this helps, please hit that Thumbs Up, and Accept as Solution. Cheers,TechSurge.

4 more replies
Answer Match 71.4%

my battery was giving 1.5 hour power backup from last 4 months... then last month it decreased to 1 hour...from couple of days it decreased to 1/5 hour(with error 'Consider replacing new battery') and yesterday i was using on battery power... and battery had 34% power remaining.. suddenly battery indicating light turns orange and pc shutdown... after that.. my pc is not charging battery... and if i run pc on battery.. it work 10 to 15 minutes ( with orange light.. and on task bar.. battery icon giving error "No battery is detected" ) and then shut down.

today i run laptop on battery power and open setup..and there was error "No battery installed" in battery info...

what happened.. can anyone tell me????

i forgot to tell you that... according to battery's LEDs.... my battery is healthy enough.. but now only 1 led is working...

A:My laptop running on BATTERY and giving error 'No battery detected'

Your battery has failed and must be replaced. They're only good for three or four years. Happens to all laptops.

2 more replies
Answer Match 71.4%

Hello.
I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.

This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest  2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
i would love to get this problem solved. I'm using a PA-12 family adapt... Read more

A:Bought a new dell battery and still my laptop battery doesn't charge!

Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
                   --> Critical battery level ( you can change it to 10%)
&nb... Read more

24 more replies
Answer Match 71.4%

My laptop is Inspiron 14R (N4010) and the exsiting 48Whr battery is drain very quickly. So I would like to replace new once.I find 90Whr as url below compatible with mine. But I just wonder, Can 90 AC adapter use with 90Whr battery?
90Whr Batteryaccessories.us.dell.com/.../productdetail.aspx
90W AC adapteraccessories.us.dell.com/.../productdetail.aspx

More replies
Answer Match 70.98%

Laptop will only charge to a max of 86%. Battery test indicates OK. After recalibrating batterythe max charge was reduced to 76%. Will a new battery solve this or could this be something more die?If new battery is necessary, can HP provide it or am I forced to go to 3rd party supplier?

More replies
Answer Match 70.98%

Been working fine until a few days ago. When I turn it on it says 163 - Time and Date not set - There is no option in bios to set date Non-System disk or disk error replace and strike any key when ready - Bios cannot detect hard drive So the question is if the RTC Battery is weak or dead can it cause above issues Thanks Chris

A:Question about RTC Battery (CMOS Battery) and System Errors

CWILLIAM83 Hello;Allow me to welcome you to the HP forums!The answer is actually -- yes and no. A weak or dead CMOS battery will prevent the BIOS settings from being saved when you power off the PC. If the default settings work OK with your hardware, then the only thing you would notice is that the clock resets. But, if you customized your settings to see the hard drive, then the default settings might not see it. After you replace the battery, you would have to go through configuring the settings-- again.Good Luck

1 more replies
Answer Match 70.98%

I have an older SL510 laptop, which has been working very well. But recently the battery power was continuing to diminish until recently, it stopped holding a charge altogether. At this stage, the orange battery indicator started to blink continuously at a rapid rate. I am still able to power up the laptop with my power cord connected. Purchased a new battery to replace the old and assumed light would go to green after charging. Unfortunately, after several hours connected to the charger, the battery light continues its constant orange blinking. Went through the process of uninstalling the ACPI file as noted in another post. Followed these steps:1. Disconnect AC2. Shut down3. Remove battery4. Connect AC5. Startup6. Under the Batteries category, right-click all of Microsoft's ACPI Compliant Control Method Battery, and select Uninstall (note that it is all right if you only have one).7. Shutdown8. Disconnect AC9. Insert battery10. Connect AC11. Restart your computerAfter completed this process, battery light continues to blink rapidly and battery doesn't seem to want to charge, or provide any indication that battery is inserted in computer. This happens whether I'm using either of the 2-power adapters I have for this laptop.What can I do to get this fixed??? Thank you in advance for any assistence provided!!!

More replies
Answer Match 70.98%

I was trying to read the chraging cycles of my battery, but I didn't find any software which was able to provide this information. Lenovo settings app and the the new version of Lenovo Solution Center don't display any information regarding the battery. Some people mentioned, that settings app should be able to set charging levels and to display battery info. But there's actually no battery settings menu available.I was trying some other software, but it seems to be impossible to access charging cycle registers. Is there any solution for proper battery management on Win 10 anniversary?

A:W530: Reading battery cycles / battery management ...

Lenovo Settings app (3.120.0.0 according tothe About box) displays battery cycles count in "Power Status" tab/Show details on W10 1607, on both P70 and W520 that I have around. Battery charge threshold is setup on the same tab. 

1 more replies
Answer Match 70.98%

Hi, When I first got my laptop, I would click on the battary icon in the tray and it would give me a time remaining estimate as well as the percentage.  I have since had to reinstall windows 8.1 and no longer have the battery time remaining estimate, just the percentage.  I have installed all the latest drivers from the support site and everything works fine except for that. I have tried every version of the BIOS available on the support site and reinstalled serveral times.  I also tried running a battery check which came back fine.  Any idea on how to fix this? Thanks.











Solved!
View Solution.

A:No Battery Time Remaining when clicking on battery icon in T...

Hello tm200 The Battery Time Remaining information has been removed from BIOS F.11. The battery time estimator basically looking at what you?re doing right now and give an estimated remaining time. It was common for the readout to go from 8 hours to 16 hours in a matter of minutes. This might cause more customer confusion than it would solve. The trend of mobile devices intended last for whole day is try not to estimate their battery life. For example, iPhones, iPads, Android phones, tablets, etc. all don?t try to estimate. They might give insight into your past usage, but they won?t try to project the future.  ThanksWayne

10 more replies
Answer Match 70.98%

My W540 is asking me to consider replacing the battery. The original battery is a 57++, 9 cells, 11.1V, 8.96Ah 100Wh, Li-ion00 battery. Searched on ebay, cannot find an exactly the same one.  The closest match one is this:  Some 9 cells 57++ is 10.8V, 9.21Ah and Li-ion 20  ----- does this one is better than mine original because of its lower V?----- do you have a reliable seller from ebay or amazon to recommend ? From the Battery Maintenance window I found there is a Battery Health Mode feature somewhere. But where I can find it??

More replies
Answer Match 70.98%

HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?

More replies
Answer Match 70.98%

I have just replaced my CMOS/BIOS battery today, as , I have faced some critical problem regarding regular BIOS date/time reset after system shutdown. But I want to know how do i recognize, that my new batter is totally ok or functional.

Battery Meter gadget shows that "battery Not charging"
Is it a gadget problem?

Is there any method available so that I can track that my new installed CMOS battery in PC is working fine?

Please help me.

A:Battery Meter shows CMOS battery not charging

The battery you have replaced is solely there to maintain the clock and other BIOS settings (if you have changed them from their defaults). It will not prevent you from booting your system if it is dead/missing; all it means is that you will have to enter the BIOS each time and make the correct settings and time. This battery is not rechargeable.

Do you still have to enter the correct time, or is the BIOS maintaining this now you've changed the battery?

5 more replies
Answer Match 70.98%

Hi Guys,

I have replaced the battery of my laptop after using it on AC supply for about year after my old battery died.

I get this error message.
"The AC power adapter type cannot be determined
Battery may not charge.
This problem might be solved by:
Connect a Dell 65W AC adapter or higher."

But I am using a 65W Dell Adapter that I got with my laptop.
BTW, I tried the steps for disc AC >> Start>>Uninstall MS ACPI >> Insert battery>> Restart. This process did not yield any favorable results.

Please help!!!
Thanks,
Nitin

A:Replaced battery on laptop, Battery not taking charge.

If you take the battery out and just use the adapter, will the laptop boot up without errors?

1 more replies
Answer Match 70.98%

Today I found this page in Toshiba Spain website: http://es.computers.toshiba-europe.com/innovation/generic/BATTERY_PROGRAM_2 , and my battery is affected.

I called Toshiba and surprisingly the answer has been: *Yes, your battery is included but we no longer change them. If it has worked for some time then it should not fail.*

I have read many times the information in the mentioned web page and *I can't find the established period for the change*, and the most important thing is *it encourage me to remove the battery to prevent damages.*

I was expecting something else from Toshiba.

A:Portege M300 battery included in Battery Program

I believe you. Customers like you and me have always right and must get everything they want.
Hey battery of my notebook was affected too and it was changed 3 years ago. At this time the whole exchange program was ongoing.

Sorry but after so long period of time I presume the whole exchange program is at the end and out of date.
If you didn't have any problems with the battery in the past I don't think you will have it in the future.
When you will notice the battery is at the end by new one and everything will be OK.

3 more replies
Answer Match 70.98%

I am new at this stuff and I seek help from all those who can give it. Ok so my first charger stopped working and I bought a new charger. The charger worked great for a few months after purchase. Until one day the charger stopped charging on and off. I unplugged it a few times and then it stopped working. I let the battery die after. I am guessing that it stopped working because i may have screwed up the charger socket by tripping on the cord thus pulling on it im not really sure anymore. The laptop is in a bad condition, it's four years old i think but it can still run. The battery is the same not change. HELP ME for I am an *****
 

A:Toshiba Satellite M45 Battery or Battery Charger Problem

You probably broke the internal AC adapter socket. It can be repaired, but you will have to take it in for service
 

8 more replies
Answer Match 70.98%

I recently purchased a used EliteBook 2740p and was disappointed at the battery life (probably due to years of use on the battery), so I decided to buy an Ultra-slim battery to maximize my battery life. Today, it arrived in the mail and I plugged it in only to find it doesn't seem to work. When I plug it in with the internal battery still installed, the battery (lightning bolt) LED starts to flash amber and for the most part, does not stop until I remove it. In Windows, the internal battery shows up as "Battery 2" and reports nothing installed for Battery 1. If I only have the external battery installed, the computer will not power on without the power adapter plugged in, and the computer reports no batteries installed. I have tried resetting the computer as instructed by another post on here (unplug power and all batteries and hold the power button for ~20 seconds), but that did not help. I can't find any kind of battery diagnostic tests within BIOS settings so I'm not really sure if this is an issue with the computer or the battery. I bought the battery used but the seller guaranteed it was tested and that it worked. Do I need to use the docking station to charge it? My guess is no since it has its own battery connection, but I can't really find much information about it. There is a button on the front of the battery with a battery icon on it but it doesn't seem to make any difference (I've tried both tapping it and holding it down).

More replies
Answer Match 70.98%

This problem occurred with prior Win 7 Home O/S, so I upgraded to Windows 10. Heavens-to-Mergatroid!  This laptop runs just fine when only battery is powering it.  However, once I also plug in the power cord, the O/S does a hard crash within 1 to 3 minutes. How special! I can get about 2.5 to 3 hours when using the battery, but not if I also plug in the power cord.  That means that when the battery gets low I must perform a standard shutdown and then insert the power cord which recharges the battery if I don't turn  on computer.  If I then start the computer with both connected, it crashes.  I am not patient enough to live with a computer that has to be recharged every couple of hours.  HELP! I suspected a heating issue, so I took the back panels off and thoroghly cleaned the fan vents and other cracks and crevices using canned air, but this did not fix the problem.  Since in runs just fine on the battery, I deduce it is NOT a heating issue, neither dust or heat paste issues.  (I also used a cooling mat to no avail) Im 70 years old living in God's waiting room, but parts of my body are 18 to 30.  However, I do have "Essential Tremors" in both hands so I cannot do a full laptop disassembly even if I want to, which I don't.  I cannot afford to pay a computer repair shop $100 or more to try a fix this vexing power issue.  Other than hocking my car (it's too old also) to buy a new laptop, does an... Read more

More replies
Answer Match 70.98%

I recently purchased an x230 and everything is perfect but the battery fit.  It moves up and down slightly.  I know there are many posts in the lenovo forums for all different models that the battery fits lose in "x" model and solutions of putting paper / foam / tape to make the battery fit tighter.   What I'm wondering is if anyone has actually had the problem fixed by lenovo.  I've read a few posts where a user has had the base piece of the case replaced (where the battery fit's into) and that has solved the problem.  I'm still within my return period on my x230 and am awaiting a call back from tech support to see if there is anything they will do but I don't think I will keep it if they can't fix it.   I'm just curious has anyone actually had luck by replacing the base piece.  From what i've read a replacement battery hasn't worked for anyone.  Also, I know everyone says its by design for thermal purposes but I haven't actually seen any official confirmation of this from lenovo.   Thanks.  

A:Battery Loose / Battery wiggle in x230 and LENOVO ...

As a follow up, I'm just curious if this is a widespread issue?  Anyone have loose battery in their x230 / x220?  I'm not talking about it falling out...but just a few millimeters of wiggle room.  Basically when i pick mine up or place it down, I can feel / hear the battery move.  I'm just trying to get an idea if this is a real problem or thats just how every thinkpad is.  I called support and they are sending someone to replace the base panel and we'll see if that fixes it.  I'll update this post when it get's replaced.   Edit* I also asked the lenovo support rep if they had heard of this issue and they said no, never.  I don't see how this is possible as if you do a google search for thinkpad loose battery there are many results.  

9 more replies
Answer Match 70.98%

Over the last few months I noticed that the battery meter on my Dell Inspiron E1505 laptop was blinking red to green and back... so having had this laptop for several years, I assumed that I would need a new battery soon. The adapter power cord was also beginning to lose some of its covering near the plug in site so I ordered both a new battery and power cord. (That was about 2 weeks ago).

Upon receiving my order, I was very pleased to see that when I installed the new battery and new cord, the battery already had some charge (I didn't note how much). I felt relieved to have my mind at ease that all was now well with my computer. (little did I know that I'd be needing help less than two weeks later!).

Important note... I very rarely use my laptop without the power cord... (past experience proved to be frustrating because I always needed more time than the battery provided.)

I've probably only used the laptop "on battery"... a few dozen times over the last 3 years!

Now... I am in a dilemma!

Yesterday, I took the laptop with me out of town when my husband and I did some real estate hunting.
Instead of using the laptop on battery... we had it plugged into a special power converter for use in the car. I noticed that whenever we stopped and turned off the ignition... the laptop would lose it's power immediately, and as we resumed our travel... I'd have to restart the computer... and there would be the "black & white" warning... Read more

More replies
Answer Match 70.98%

I am becoming more and more concerned about my laptop's battery each and every passing day. When I check the bottom right of my computer screen to check if my computer battery is completely charged, it says "0% available (plugged in, not charging)". I have had to buy two new batteries because of the same thing and they also read "0% available (plugged in, not charging)". When I unplug my laptop from the power source, it turns off automatically. I cannot even bother calling Dell to check this issue for me because I bought this computer off the street for $35.

My question in general is how do I get this problem fixed and how do I keep an eye on how my laptop computer charges correctly (or not)???

A:General Question about laptop battery charging AND 0% battery

Some reading and testing for you

Why is my Laptop battery not charging? – Drivers.com updates

Laptop Battery Not Charging | PCWorld

https://www.youtube.com/watch?v=XcDvp2A7Fss

The common method is:
- Create a System restore point
- Uninstall (Under the Batteries category in Device Manager) the Microsoft ACPI Compliant Control Method Battery.
- WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
- click Scan for hardware changes

1 more replies
Answer Match 70.98%

Recently I noticed that the amber LED on my HP Probook 650 G1 flashing constantly, even when the laptop is powered off.   The System Tray battery indication is 100%, fully charged, when on AC power and 100% on battery power shortly after undocking.    I find the Probook won't power up if AC power is not available (no response when pressing power button) but remains powered when I remove it from the docking station.    Have the electronics that control this LED flashing and power up when not on AC gone bad?    Is this an indication of other failure? thanks

More replies
Answer Match 70.98%

Hi,

Vista is retrieving me the error message that it is not able to retrieve the power parameters.
Do i need to install a softawre to allow me to access those parameters ?

Thanks for you feedback,

Rgds,

F,

A:Battery - Vista is not able the retrieve the power options for the battery

Hi

To be honest I have no idea what you are talking about.
The Vista power options are a part of the Vista OS and you don?t need to install anything.

But on Toshiba notebook the Vista power option would be extended by some Toshiba power options.
Are you speaking about this Power Saver options?
If yes, then I would recommend reinstalling the VAP (value added package) because these power options are a part of VAP.

2 more replies
Answer Match 70.98%

The battery on my Latitude E6540 has become a little loose. This maybe normal with time? I'm not sure. The battery still charges and performs normally. However, it seems one of the springs in the battery release latch has broken. Thus, I cannot remove the battery to inspect the looseness. The battery wiggles a little. Any suggestions would be greatly appreciated. My latitude is still under warranty. As I work at an academic institution, the laptop is also registered with the institution. I figured I'd ask Dell first since the warranty is still in my name. Much thanks in advance.

More replies
Answer Match 70.98%

Hi,
When I switch on my laptop today, I got the warning "Warning battery cannot be identified. System cannot charge the battery." If I plugin my adapter, laptop is running on AC power, if I remove the plugin, laptop is turned off. I have downloaded latest BIOS update but still the problem persists.
Details: Dell Inspiron 3521, Windows 10, latest BIOS V14.
Please help!

Thanks,
C.S Harsha

A:Warning battery cannot be identified. System cannot charge the battery.

Is the battery OEM or an aftermarket battery?  How old is the battery? I know of Windows 7 OS having issues with recognizing some batteries and were relatively easy to fix.  I do not know if it carried over to Windows 10.  I will have to look up the article to find any relevance.
Zax

1 more replies
Answer Match 70.98%

User comes in my office and lost the battery clip. The clip you use to release the battery. When i use a pen to open the clip i can eject the battery and reseat it, but the laptop will not boot from the battery and will not charge the battery. Is there a way to make the laptop know the battery is present without the lock clip? and how does this clip work? I think this notebook can work fine the next couple of years. Or is anybody has a battery clip for the hp probook 6550b, i will be pleased if you can send it to me, i will pay for the stamps ofcourse.   

More replies
Answer Match 70.98%

Hi, my girlfriend in Beijing has an Acer Aspire S3 latop. She bought a new battery for it a while back and told me it was no good. I was in Beijing recently messing around with it and found that actually the battery is fine (lasts for >4 hours) but when unplugged and running on battery power, the laptop often just cuts out suddenly (loss of power). I took the battery out and had a look and cleaned all the connections but they seem fine.

The next part is the strange part and which I hope might give someone a clue as to what's going on...

When it cuts out, it will never restart again unless the mains power cable is plugged back into the laptop. As soon as that's done and the power button is pressed, it starts up again and the cable can be taken out immediately (I mean immediately - you can plug the cable in, push the "power on" button and pull the cable back out in less than a second) and it will start up and run fine on battery again... until the next time it suddenly cuts out without warning.

Because any unsaved data is lost and because the laptop cannot restart without the power adaptor, this very portable and light laptop is now reduced to having to be kept at home all the time and plugged in, which is exactly the opposite of what she bought it for.

Anybody have any idea what the problem could be or suggest some tests that could be done to find out? She took it to a local computer shop but the guys there had no idea.

Thanks in advance for any adv... Read more

More replies
Answer Match 70.98%

Hi i have a XPS M140 dell laptop, and bought a new battery, wich came charged to 40%, the instructions said that i should discharge the battery to 2% and then chargeit to 100% for first time.

I used the laptop withouth cord until it was 3%, then i plugged it but the amer light that should appear it is not when i plug the laptop with the battery installed, then i check the energy administrator (i have xp and lubuntu, and it both was the same) and it said "charging" but it stayed in 3%, i let it more than 12 hours plugged but never charged the battery, it is still in 3% and the light of the battery doesnt turn on.

I dont know if the battery is bad, because it worked when had charge, or is maybe the laptop that is not charging.

Is there a war to check if this port is charging electricity to the battery? i have a multimeter and i know how to open this laptop. Any information would be helpful as i havent been able to found information on this.

and also is there a way to know with the multimeter if the battery is allowing energy to charge it?

i hope you have understood, im still klearning english, thanks for your time
 

A:Hi, i need help testing a battery or a port of battery of a laptop dell

Testing the DC jack on a laptop
https://www.youtube.com/watch?v=nrsUsyxzk1M
 

1 more replies
Answer Match 69.3%

Hi

I recently replaced the BIOS battery in my 8 year old PC, which I pulled out the garage after 2 years. When I first switched it on I got the warning - no big surprise given the age of the PC. I did ask how fresh the battery stock was when I bought the new battery, and was assured it should be fine.

Having replaced the battery I'm still getting the message about low battery voltage. I think it unlikely the new battery is faulty (but have no way to check it)...any ideas?

The PC is a Dell Dimension 8300 running latest SP of XP if that helps

Thanks

Rick

A:[SOLVED] low battery voltage warning - new battery!

Googling 'Dell Dimension 8300 low cmos battery voltage warning' gets some historical (and hysterical in some cases) anecdotes about this issue.


I'd suggest you power off, pull plug, press and hold the power button for 3 seconds, open case, pull cmos battery, clean cmos battery socket with a q-tip and some isopropyl (a SMALL amount), allow to dry, wipe battery contact surfaces CLEAN, reinsert battery, close case, plug it in and power up.

4 more replies
Answer Match 69.3%

Hello!

I bought new original Toshiba battery for my M800-107, since my old one has lost a half of its capacity. The problem is, when I plugged this new battery in Win7 says "Battery connected, No charging" and after that "No Battery Is Detected". When I unplug AC, laptop works, but when I plug it in again, still no charging (no existence of the battery). The red battery charging led is blinking, when AC is unplugged, lighting when AC connected. I have tried everything I found on the internet to solve this problem, but nothing worked :-(

I also tried Ubuntu to see if Win is the problem, but the same problem occured.

I have bios v. 5.00.

Don't you know any solution? Maybe - new BIOS if there was any newer?

Thanks in advance.

A:Portege M800 New battery - "No battery is detected"

Have you bought original Toshiba battery with Toshiba logo on the battery sticker?
What happen when you start notebook with AC power supply only, without battery and insert battery when operating system is fully loaded?

5 more replies
Answer Match 69.3%

Dear HP,From two months ago, the message "The system has detected the storage capacity of the battery stated below to be very low." appeared before the startup and the battery didn't (and doesn't) charge. Or it signals that is charging but once I plug out the charger, the battery doesn't even last for a minute or it simply says "plugged in, not charging".I tried to run more than once the battery test in the System Diagnostics,that is described in your tech support, but it doesn't run (it doesn't pass further than 1% and I left it hours for run). I also tried the battery test in the HP Support Assistant, but once I start it, it says right afterwards "battery test stopped working" and it doesn't finish the test.I would like to know your opinion for a possible solution.Thank you for your help

A:battery failure, battery test not running

Hi, Is it still under warranty ? If yes, please contact HP in your country to have a replacement:          http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Otherwise you need new battery. Regards.

1 more replies
Answer Match 69.3%

Hi, For some reason my computer has started rapid battery drain and no longer shows a pop up telling my battery is running low, and has started just shutting down with no warning. I have tried doing a battery check but I just get a message telling me HP is unable to access the battery to check and recommending me to install the latest BIOS. I tried to do this but the installation pauses at 98% and just gives a message download failed.This has all happened since I allowed microsoft help centre to remotely access my computer to remove a large pop up in the middle of my desktop asking me to upgrade to windows 10 which would not close and which I did not want to do  

More replies
Answer Match 69.3%

Hello,As the title says I have a strange problem ? I get error 0190 (Critical low-battery error) where at the same time my battery is full on my brand new ThinkPad Edge E531. Of course I already searched for threads with similar issue and I found this one: http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X1-0190-critical-low-battery-error-but-battery... . It appears that my case is quite identical with the one of user ?gilsont?. I have noticed that whenever I leave my laptop shut down for a longer period of time with almost full battery, it displays error 0190 on next start up followed by a beep sound and shut down. You may ask ?Why are you asking us? You already have the problem ? the battery?. Well the problem is not that simple. I already returned the laptop (on 3rd day after I got it) to the store where I bought it and respectively they sent it to their tech service. After few days I was informed that they couldn?t find anything wrong with it or its battery. I instructed them how they may reproduce the error but again without any result ? still nothing. Now I am in a bit confusing situation, I can?t prove that there is something faulty with this machine. I am not aware of the circumstances needed to trigger this error. My question is ? could it be a single case, maybe the battery wasn?t fully activated at that time or something like dirt on the battery connector interfered? I really don?t know what to do.Note: I encountered the problem 2 times... Read more

A:"0190: Critical low-battery error" while battery f...

Just got a call: After numerous tests they've encountered the problem. It seems that it happens in highly specific circumstances. Marked this as solved and sorry about double posting I really didn't expect it.

3 more replies
Answer Match 69.3%

Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

A:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

3 more replies
Answer Match 69.3%

Hopefully I get a solution to this question but my Lenovo Y50 has not been charging even after I thought it was my laptop charger was broken I bought a new one of the same exact type and It still didn't work and did the exact same thing as it did with my old charger. (i had this laptop for a year) What did the laptop exactly do? Well my laptop when I plugged it in it didn't work unless I set it up in a certain way to where I wiggled the charger tip around untill it finally said It was charging and I had to hold it into that position like a statue or else it would unplug if it moved an inch. That's not even the worst part! My chargers also heat at the tip. By heat I mean it literally gets so hot I burn myself on touching the plastic part and the metal part was very hot, when this happened on my new charger I made sure to unplug it right away to avoid doing any damage to it. Solutions I have already tried:Went into my control panel -> device manager -> Uninstalled both of the battery things like the ac adapter and the other thing I don't remember what it was called -> reinstalled -> Worked for a bit but not 100% gauranteed and after a while it didn't work Can't do a battery gauge reset because charger always unplugs Already tried BIOS does nothing. Don't even tell me to restart my laptop lol. Summary:Y50 won't charge, Have to have charger at certain angle to chargeTip over heatsdid everything in device manager to fix itno driver up... Read more

A:Lenovo Y50 Battery port, Or battery itself proble...

Hi Seal,
 
Welcome to Lenovo Forums.
 
Kindly perform Power Drain and set BIOS default:
Try turning off and removing the battery first. With adapter charger unplug, press Power button for 15seconds to drain power inside.  Plug in adapter charger and press Novo button instead of the power key to turn it on for the Novo Menu  Choose BIOS setting  On Exit tab , load optimal default then Y then place battery back before save changes and exit.
Check if charging.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that Kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

3 more replies
Answer Match 69.3%

All, Very strange thing going on, and I've not seen it on these forums, so here I go. Turn on laptop, the HP screen appears, and about 20 minutes later, Windows starts loading.Turn off laptop, pull the battery, turn on the laptop, and Windows starts loading within 10 seconds (normal). When the battery is in, EVERYTHING takes 15-20 minutes to start.  If I select F2 for settings, it takes that long.  If I hit F10 (or possibly F8), same delay.      If I take the battery out, it works perfectly. So....I of course assume bad battery......but I've never seen this type of behavoir in ANY computer previously. Any suggestions?HP G62-340US Notebook Windows 7 Home PremiumNo error message and no changes made to system. Thanks Donlen

A:HP G62 Battery causes slow boot - take battery out and boots...

BTW - I've noticed other things like "Failed DST" and things like that...but only when the battery is installed. When battery is out....passes all diags.

5 more replies
Answer Match 69.3%

Hi, ..... I am new here, please bear with me.  My battery stopped charging, so tried new lead, didnt work, tried new battery, didnt work... did the take the battery out disconnect AC, hold button down for 30secs trick.... didnt work....   LED lights were both white to begin with but after re- booting  I now have a solid orange battery  light. Laptop doesnt start if I take the battery out and just use AC, but I read somewhere that some Lenovos do that..... so .... any ideas as to what might be going on? I have read a lot of posts about possible solutions but no luck, so here I am, thanks in advance Elaine

More replies
Answer Match 69.3%

I was notified of the battery recall and removed the battery to get its serial number.  After putting the battery back in it will no longer charge.  The light next to the power cord plug in also is no longer lit even with the power cord in.  I ensured the powere cord was properly pluged in.  Everything was fine pior to removing it and putting it back in.  Very strange.  Is there something that has to be done once a battery is taken out and put back it?

More replies
Answer Match 69.3%

I know that a battery not holding a charge can sometimes be a motherboard problem, I don't want to spend the extra $50 on a new battery if it is the motherboard. Is there any way to decipher which one is the culprit.
 

A:Motherboard not charging battery or battery dead

Batteries are consumables... They should always be changed first if a charging problem appears
 

1 more replies
Answer Match 69.3%

I use the Dell Inspiron 15r 3537 model laptop and i want to replace the battery. It cuurently works with a 4 Cell battery but I want to replace it with a 6 cell  battery. Is it possible to do so ?

A:Can i replace a 4cell battery with 6 cell battery?

It looks like it is possible - however, realize that the 6-cell battery is larger than the 4-cell and will not fit entirely inside the system  -it will extend beyond the rear of the system (along with adding weight, of course).

1 more replies
Answer Match 69.3%

My Yoga 3 pro is still a nightmare and so far is unusable given onging battery problems. However I digress. The thing wouldn't charge past 72% and took 2 days to get to that from 51%. So yet again I searched the net hoping to find something new and I noted yet another updated battery guage realeased only a few days ago. I also noted that someone had suggested deleting the windows battery drivers in Device Manager after disconnecting the battery which I figured couldn't hurt so went ahead. Once I reconnected the battery, plugged it in and waited for it to download the battery drivers, I noted it didn't install the ACPI component. Now lo and behold, I have no battery guage at all. In fact it says "The battery is not used", but of course it is. I then tried the latest battery guage driver but no improvement. Can anyone help in this age old problem? Cheers 

More replies
Answer Match 69.3%

Thanks for reading this. i have never posted anything in my life but i am stumped and need some help!
I got a dell inspiron 2200 and one day i was running it while it was pluged in and i unpluged it and the laptop just "Bloop" shut off......i tried turning it back on but nothing. just as if i had no battery in it at all. when i pluged it back in it fired up like normal i checked the battery meter and it said 97% full then charged up to 100% full but still it wont run off the battery. as soon as i unplug it it shuts right off.

Someone told me to run the battery calibration but my bios doesnt have an option for it. at least i cant find it. i know it has it somewere because when i first bought this laptop the screen was broke and when i bought a new one for it and booted it up it said i had to run the battery calibration befor it could start "not sure why" but i did...watched it drain and charge. so i know it's in here somewere. do you think this would even help?

Also i think i updated the bios so it might have had an older bios witch might have had the battery calibration and the new one i put on doesnt. It has verison A07 now. i tried "downgrading" to A05 and A06 but it doesnt let me, Says i have a newer verison and cannot install an older verison.

Stinks. this problem kinda takes the "Mobil" feature out of a laptop. Any help would be Awesome!

A:Laptop battery issue ??battery calibration??

i'm afraid the battery calibration program is only used to initialize new Li-Ion batteries which need to be prepped with an initial charge-discharge cycle.

It sounds to me like you have a battery composed of 32 (probably AA sized) cells.
One of those cells has died and hence you see only 97% charge. Unfortunately losing a single cell prevents current from entering or leaving the battery so your battery will not discharge correctly therefore shutoff without discharge.

I think you need a new battery. Although it may be possible to replace the single bad cell, other cells may be degraded also - if one cell failed, why not others? unit could have been exposed to heat etc.

Although I was an engineer for Gould, I am not a battery expert!

good luck!
Simon

2 more replies
Answer Match 69.3%

I am running an HP Pavilion dv7 3165dx notebook with Windows 10 Professional. I purchased an extended life battery earlier this week and installed it 11/10/16. At first it charged to 26% and stopped, then only to 4% and now it doesn't even recognize the battery and upon running the UEFI program both with the new battery as well as the old, original, battery I seem to come up with the same results, a Failure ID of 9UTQ58-51T89V-XD0021-C09T03. At least the battery light blinks with the old battery but the light stays on for about 3 seconds and goes out upon plugging in the charger with the new battery. Any ideas what I can do to cure this annoying issue?

A:Upon testing battery with UEFI my brand new battery has a fa...

Is it a genuine HP battery or a "compatible" battery? I think the battery you bought may be bad so your recourse lies with the vendor of the battery. 

1 more replies
Answer Match 69.3%

For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

More replies
Answer Match 69.3%

My laptop is Yoga 500.
 
What is the optimistic value for "Low battery level" and Critical battery level"?
 
What points shall I consider in setting these two battery levels?
 
Is it safe to run the "Battery calibration" in this laptop, some posts mentioned running the Battery calibration meshed up the system.
 
 
Moderator comment: Model added to subject for clarity.

More replies
Answer Match 69.3%

I ran a battery check and the result was no battery installed. What should i do next?

More replies
Answer Match 69.3%

Hello. I have a 3yr old Toshiba Satellite laptop that I use every day, on avg. 8 hrs per day for school. The battery used to last about 2.5 hours without needing charging. In the past couple weeks, it only seems to last about an hour before needing to be charged.

Even more troublesome is its action when the charge is gone. I have set the power settings to pop up a notification message at 22% battery level and take no action, then at 10% battery level, pop up another message THEN go in to hibernate. However, last week it would give me only about 20 seconds' notice of a critical battery level, then it would hibernate. It wouldn't give me any notice before the critical level.

Now, it has taken to just hibernating, with no warning notice whatsoever. I could keep it plugged in all the time, but my concern is there's something more at issue that will get worse over time. I don't need any crashes at finals time.

Any suggestions? Could the battery need replacing? Thanks.
 

A:Battery drains in 1hr; No low battery warning before hibernate

Li Ions really start to lose capacity at 2 years. By 3 years, they can easily be at 50% of their original capacity.

I'd go for a new battery.
 

7 more replies
Answer Match 69.3%

hi guys, i want to get a battery for my acer aspire 5315 laptop that will give me the longest possible time on the go.

what will i need 4 cell, 6 cell 12cell? which one?

ps. and i know that i can change powerplan and tweak some settings but i think a new battery would be best.

A:best battery to give longest battery life?

Assuming that they are all designed to fit your laptop, you need to look at the ratings. Basically, you want the one with the greatest Ah (amp?re-hour) as that should last longest. Although this usually means the battery with the most cells, it doesn't always follow. Check their specifications.

2 more replies
Answer Match 69.3%

Hi all, I have a three year old HP dv6-6135dx that's been having battery trouble the past year and half or so (plugged in, not charging errors, couldn't hold a charge, computer only runs when plugged into adapter). So I decided to purchase a replacement.The replacement came with a 68% charge, which went down and finally died, and once again my computer would not charge the battery while the adapter was connected, at all. I went into the battery asisstant and ran the battery check but only got the error: "HP Battery Check was unable to access the battery." I did this for my old battery and got the same result. Any help on this matter would be greatly appreciated, thanks!

A:"HP Battery Check was unable to acces the battery"

HiDo a hard reset: http://support.hp.com/us-en/document/c01684768Please do all the troubleshooting steps in this document to identify the issue: http://support.hp.com/us-en/document/c00259897Update the BIOS from your HP product website:http://support.hp.com/us-en/document/c00042629Uninstall Microsoft ACPI Compliant battery & battery driver from Battery section in Device manager & Restart the system to reinstall them.Follow each method & check one by one. Hope this resolves the concern.,thanks,

6 more replies
Answer Match 69.3%

Hello, In august I bought new Lenovo B50-80 notebook. One month ago, I was checking HWmonitor and I saw that the battery wear level is 11%. PowerShell battery test in Windows 10 says the same ? at one of a charge battery wear. Which I think 11% is to much. I use my notebook as a secondary PC. In two months of usage, I charged max 15 times (and before always depleted to 15%).I tried RMA the battery, but I did not have any success. They say that the battery is OK, if notebook does not automatically shut down.I would like to know if this is normal wear for battery and the answer from RMA guys.If it is not, how can I contact directly Lenovo?Please advise.Best regards.B.

More replies
Answer Match 69.3%

Dears,  I'm facing this issue in my Thinkpad X240 "Battery #1 not present", I've tried many solutions like BIOS/Power manager/Battery device manager update ... but nothing works out. At the power manager interface, I can recognize just the removable battery.Do you have please any suggestions to activate my internal battery ?  Thank you.

More replies
Answer Match 69.3%

My laptop is Yoga 500.
 
What is the optimistic value for "Low battery level" and Critical battery level"?
 
What points shall I consider in setting these two battery levels?
 
Is it safe to run the "Battery calibration" in this laptop, some posts mentioned running the Battery calibration meshed up the system.
 
 
Moderator comment: Model added to subject for clarity.

More replies
Answer Match 66.78%

I have bought my laptop, with 6-cell battery, and recently I have realized that it is just not enough/ 2.5-3.5 hours are good, but just not good iif you actually want to do something on your computer....
Anyway I heard about external 9-cell battery that can be plugged in to the computer, where can I buy? can you explain how it works please?

A:6-cell battery and the ext 9-call battery

A 6 cell battery for a laptop is pretty standard and is usually self contained right within the laptop. You can replace that 6 cell battery, with a 9 cell battery. Since the 9 cell battery has more cells and lasts longer, the battery itself is natually larger. So, they often either stick out of the back or out of the bottom of the laptop. Oh yeah, they also weigh more because of the extra cells.

5 more replies
Answer Match 66.78%

Yesterday my laptop (Acer Aspire 5050) was on but I had the lid closed. I laid it aside and somehow the ac adapter was disconnected at the converter box and the battery ran out. When I turned on my laptop today, it was a really slow startup (normally it only takes 1 minute), the arrow/pointer was frozen, and the battery/plug icon had a red X on it with the battery showing empty. I restarted the computer and was able to hover over the icon before it froze up. It said battery was 1%, plugged in but not charging. I checked the battery, it was secure. I tried taking off the battery and putting it back on. It was then showing a green battery & plug, and 100% charged. But whenever I hover over the battery icon, the red X and empty battery icon comes back, but it'll still say 100% fully charged. The computer will function properly until I turn it off and restart. Then I have to do the same process of taking off battery & putting back on before the pointer/arrow will unfreeze and I'm able to use the laptop.
Any ideas what is going on?
Thanks!

More replies
Answer Match 66.78%

Hi! i have an Hp eliteBook 8560p and when the battery is plug it shows me this thing Battery #1:1% available(plugged in,not charging) Battery #2:Not present what are my to do to resolve this?please help

A:Battery #1:1% available(plugged in,not charging) Battery #2:...

How old is the battery? You do not have a Battery #2 more than likely. That would be the optional modular battery not the regular main battery. 

2 more replies
Answer Match 66.78%

I have to replace the battery on a toshiba L355-S7915 laptop. Which battery is better? The Toshiba battery or the B-5040H from battery-biz. anyone use battery biz?

A:Battery Replacement Toshiba OEM or Battery-Biz

Could you provide links?
I think with batteries the big thing is Watt/Hours. (Don't quote me on that tho)
You might be better off using the same battery as the one you had before, simply for the sake of reliability.
It also will depend on what you use this laptop for.

5 more replies
Answer Match 66.78%

Last night when i switched on my laptop i was welcomed by a red cross on my battery icon which says consider your replacing battery I bought the laptop a year ago ,actually 13 months ago but i don't think it is the time to change my battery !

What can i do ?? Can i use my this battery for a period of 6 months more atleast !

A:Battery Problem - Consider replacing your battery

This is apparently a known issue with Windows 7. Some laptops had an older BIOS not made for Windows 7. Some manufacturers have made "patches" available. And some have had luck with the method described in this thread:

"Consider Replacing Your Battery" Issue in Windows 7 - Microsoft Answers

Of course, this is assuming the battery isn't indeed in need of replacement. Good luck, let us know if you had success. A Guy

9 more replies
Answer Match 66.78%

Hi, I'm having a little trouble with a new laptop battery for a Dell Inspiron 1525 running Vista. Got the "your battery is dying" message a few weeks ago and purchased a new one (not from Dell, but I've yet to receive a bad battery from this seller). The new battery charged to full after about 4 hours. The charge held for a glorious 6 hours the first time, and I let it run down completely before recharging, as per the instructions.

The next time, however, the charge held for 3 hours, then 2. Since then it's been pretty much like I might as well have stuck with the old battery, especially considering I'm still getting the dying battery message.

Did I do something to kill the battery, or is this likely to be a problem with it/my laptop?
 

A:New battery lasting only as long as old battery

It might be that the new replacement battery is bad also or that for some reason its not taking well to a generic brand battery. i also have the 1525 and my battery wont charge either its at 1% and just sits there. ill be replacing mine soon.
 

1 more replies
Answer Match 65.94%

My Dell inspiron 3542 laptop had a very good battery life(>6 hours), but today morning it showed an error message saying  "Battery has experienced permanent failure and needs to be replaced." I updated the BIOS from A3 to A10, but it didn't help! The PC starts only if its plugged in and the battery charge is constant at 82%. What should I do?

A:Battery not charging, message says "Battery has experienced permanent failure"

Hello SHUBHAMSINGH.ARARIA,
It's quite possible your battery did suffer a failure; the Lithium-Ion chemical reaction may (which produces electricity) have finally broken down.
First thing to try is to run Dell's diagnostics. When you first power it on, press F2 to run the ePSA Diagnostics & see if any failures occurred.
Have you tried powering the laptop on with the power cord and battery, then once it's loaded removing the power cord to see if it stays on?
Another thing to try: remove the power cord & battery from the laptop, then hold the power button down for about 10 seconds. Then reconnect the power cord, power it on, then reconnect the battery.
From here, once it's on, you can try removing the battery again to see if it stays powered on or leave the cord connected to see if the battery begins charging.

Hope this helps!

1 more replies
Answer Match 65.94%

Hi,
I am writing this as I have hopelessly tried all methods found online without success.
I have an XPS 15 bought in France. I move to Singapore and my original DELL AC adapter was spoiled. So I went to the nearest store and bought a third party adapter. Everything works out fine for a while... Now, my laptop won't charge anymore (stuck at 90%). 
My laptop only turn on if it is plugged under ac adapter. When I unplug the ac adapter, my laptop turn off.
When I turn on my laptop it says "this battery charging is temporarily disabled, press F2 for entering BIOS Menu". In BIOS, under battery health it is said "this battery is temporarily disabled, please turn off the computer and try again when the unit is back to operational temperature" I have this problem systematically, my laptop is not heated.
I even bring it to a repair shop here in Singapore; but they do not even have the parts to test. 
Please help. 
I am willing to buy a new battery or new adapter, but I am not even sure if that's the problem.

Thank you

A:Dell XPS 15 - Built in Battery, "plugged in but not charged", battery disabled

Please list exact Dell model and version of windows. Example: Dell XPS 9550, windows 10

2 more replies
Answer Match 65.94%

Hello,

Sorry for being away from posting on the forum since a long time, though I have been visiting the forum lot many times, without logging in - mainly through Google search. That shows how effective the website really is.

Since some time a very persistent error has been bothering me and I thought it best to come here and post the issue.

After my original battery for my Dell Studio 1555 32-bit computer died, I replaced batteries thrice, one after another (the computer is five years old).
The three replacement batteries were:
1. Dell - exact replacement 56 Wh
2. LB1 - matching specs but 48 Wh
3. Dell - exact replacement 56 Wh

Since the second replacement battery, the Low Battery Alarm has been disturbing me each time that:
1. The computer is restarted with the main power disconnected.
2. The main power jack is removed after a 100% charge.
3. The main power jack is removed anytime.

Since in the first place I never set this alarm manually, I am assuming there could either be a Dell specific registry issue with after-market batteries, though I don't understand why. Either way the irritant must go.

I checked Advanced Power Options under Power Scheme but found nothing that would give me a hint of what's wrong.

The alarm screenshot is attached.

Any help would be welcome.

A:False "Low Battery Alarm" with after-market battery - Dell Studio

Rule out the OS and Drivers by downloading a Linux LiveCD and booting from that See if you get the same errors/alarms/warnings.
If you do it could be a faulty charging circuit in your laptop. Check with Dell and see if they have a battery calibration tool. Sometimes completely running the battery flat a couple of times does a "reset" kind of thing.
Sorry I can't think of anything else just now.

1 more replies
Answer Match 64.68%

Warning:the battery not recommended for this system,the system will not be unable to charge this battery
I bought a new battery and nothing solved
And try another charger and not solved the problem
 i must work when he plugged in charger only and the battery fully charged and the light sign turn 2 times on yellow light and 1 time on LED light 
any suggestion for help ?

More replies
Answer Match 64.68%

I have a strange issue. I have a Lenovo T60 laptop and I am experiencing problems with the power management/power guage.

It will often show the battery not installed (power gauge is a greyish-white color with dashed lines) or it shows a red X. It does not matter if I am on AC power or on Battery power, it will show the full range of power, battery level, not installed, or an error.

I have searched Lenovo's site and I seem to remember seeing an FAQ about this, but now that I need it, I cannot find it.

What can I check or do to stop this? While it is annoying, I am not sure if I am having a battery problem or not. I did check my battery on Lenovo's site to see if it was recalled and it is not.

I do appreciate any help that any one can give me.

Thanks!
 

More replies
Answer Match 63%

Hi I have an HP Pavilion dv4 and i noticed that when i move the mouse cursor over the battery icon in the system tray. It only displays percantage of battery, not displays the time remaing of how long my battery life is. So, Is there a setting somwhere or something I can do to make it appear?

Thanks

A:Missing Battery Time Display ? Time Remaing on Battery

  
Quote: Originally Posted by yutada


Hi I have an HP Pavilion dv4 and i noticed that when i move the mouse cursor over the battery icon in the system tray. It only displays percantage of battery, not displays the time remaing of how long my battery life is. So, Is there a setting somwhere or something I can do to make it appear?

Thanks


go to start menu search type in notification select notification then select icons you want.

6 more replies
Answer Match 63%

Hi there! I've been having a problem with my charger for a while now but it wasn't serious until recently. A month or two ago, my charger went from working completely normally to suddenly not being recognised. This wasn't a big deal, however, because by holding the charger a certain way to the left (kind of twisted) or bringing it underneath the laptop, it would charge like normally. For the past few weeks, however, a notice has been popping up saying

"The AC power adaptor type can not be determined" and then that follows up with a message underneath that stating that I should use a dell charger (this is the original dell charger we got with the laptop)"

This message however didn't matter back then because, by twisting the charger a bit, it would charge and so the message was irrelevant and would only pop up when the charger was plugged in and not twisted (as far as I can remember)

Over the past couple of days, though, i've noticed for my battery sign to sometimes randomly change to an X and, when you hover over it, it says "no battery detected." It will then randomly, a second or two or a few minutes later switch to "plugged in, not charging" and then to "plugged in, charging"; fluctuating randomly and for different intervals of time between these signs. This as well wasn't much of a problem as my laptop was still charging at times and therefore I knew it wouldn't run out.

Now, however, the... Read more

A:battery plugged in/not charging and then "no battery is detected"

What is the exact model of Dell laptop you have? Look underneath on the label for Model information
For Dells of that time period, you must use a genuine Dell replacement AC adapter or you will get the reduced performance at startup message.... the Dell adapters so I have read, have a chip inside that informs the BIOS of the laptop that they are indeed, genuine Dell adapters.

Read about this issue here- and especially about the little test you can do before your power is all gone- you should do it just once, and I think you will get the "Unknown" message....

http://www.laptop-junction.com/toast/content/inside-dell-ac-power-adapter-mystery-revealed

Note that there is more than just one thing that can be wrong- the motherboard, the adapter chip, the power jack.... Please do NOT attempt the adapter repair at that site.... The power jacks can be replaced by a good repair shop that does soldering on motherboards.

test yours and if you do need a Dell AC adapter they can still be found but it does take some hunting since a LOT of helpful sales sites claim "Genuine Dell Replacements" but I have tried some of those and they did not work but when a real Dell AC adapter was connected, that BIOS message disappeared.

look on the label of the LAPTOP and see what AC Adapter watt rating ....ex: 65watt or 90w..... yours calls for and purchase the correct model.

I can help you find a genuine Dell if needed but test things first. Hope you can do this before the ba... Read more

3 more replies
Answer Match 63%

Okay, so I've been having a few programs with my computer...this including slowness, poor wifi connections, and odd performance of wacom tablets.

The problems with a tablet are described in more detail here--> http://www.sevenforums.com/drivers/1...ml#post1658350

Recently, before I signed into windows, a message on a black screen popped up stating something about my internal battery needing to be replaced. I'm on an HP pavilion laptop // HP pavilion entertainment PC.

Could the problems I mentioned above be related to the battery? I desperately need to be able to use my tablets for my major in college, and are majorly concerned with how they've been acting poorly with my laptop...could just replacing the battery work?

Also, would the 'internal battery' still be the battery that is capable of being removed from the laptop? Or does a laptop of two batteries?

A:"Internal battery" notices..what problems could a low battery cause?

This is the CMOS battery it is talking about. It should be replaced asap. But this is not a do it yourself job in a laptop. Better have some expert deal with it.

3 more replies
Answer Match 63%

I bought the laptop used. it appeared the battery wsdead. I bought a new battery. The battery would stay at 53 percent and when i would unplug the charger it would immediatly shut off. i troubleshooted in the device manager and reset the laptop. Nothing happened. I reset a second time and the battery was charging and the laptop would run off battery power. this soon stopped working. I continued to troubleshoot. i got it to charge again and run off battery power but now it will again not run off battery power. the battery is now at 74 percent so i know at some piont charging was happening. this is very frustrating. Iv built a gaming pc jst recently and i feel like i should be able to figure this out. Any help would be much appreciated.

More replies
Answer Match 63%

Hi everyone,

My laptop battery seemed like it had loads of life left in it, but one day it just suddenly stopped working and my laptop started saying "no battery is detected". I contacted the insurance people and they came over to check that the battery was dead and that it wasn't a problem with my laptop itself. They confirmed that I just needed a new battery and sent me a new one. Now with the new battery in it is saying the exact same thing ("no battery is detected"), and only working off power from the charger. If I take the battery out and then put it back in again, the laptop says "plugged in and charging" for a few seconds before switching back to saying "no battery is detected" and completely ignoring the battery.

I know that the problem must be with the laptop and not the battery, so does anybody know how I can fix this problem?

Thanks.

A:Laptop battery problem: "No battery is detected"

Hi and welcome to TSF please try removing the battery and the ac adapter and hold down the power button for 45 secs then try booting with the battery alone

5 more replies
Answer Match 62.16%

Hello DELL COMMUNITY,
I can't believe this is an unsolvable issue...
my Studio XPS1340 isn't that old...
and my battery was replaced by warranty a little over a year ago...
it was charging fine...then suddenly, when I rebooted, I got:

WARNING: The battery cannot be identified.This system will be unable to charge this battery.Press Any Key to ContinuePress <F2> 2 times to enter SETUPPress <F12> and Any Key to enter Boot Menu
Do I just need to replace the battery?

A:WARNING: The battery cannot be identified. This system will be unable to charge this battery. Press Any Key to Continue Press <F2> 2 times to enter SETUP Press <F12> and Any Key to enter Boot Menu

Hi,
I apologize for the inconvenience caused to you. You can follow the steps below:
Drain the residual power of your computer and recaliberate the battery by following the steps below:

Power off your computer. 
Remove all the external peripherals  (printers, scanners or any other USB device) connected to your computer.
Please remove the AC adapter and battery of your computer. 
Press and hold the power button of your computer for 10-15 seconds to drain the residual power. 
Release the power button
Keep the battery out for atleast 2 - 3 hours.
Then insert the battery and charge it overnight with the system powered off.
Insert the battery in and connect the AC adaptor.
Then power on the computer and see if it works.

If the issue still persists, you can update the BIOS of the computer.
Note: Make sure the ac adapter is connected and the battery is charged 10% or above to update the BIOS. Also, disconnect all the external peripherals before updating the BIOS. All the programs should be closed and documents saved.

Click on the below link: http://dell.to/Th8z4k
Click on “Download File”.
Select “For Single File Download via Browser”.
Click on “Download Now”.
Save the BIOS on your desktop.
Once the BIOS is downloaded on the desktop, right click on it and select “Run as administrator”.
Follow the prompts on screen and restart your computer.

 Please reply with the findings.

10 more replies