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HP Probook 4540s Hard Disk Test Failed

Q: HP Probook 4540s Hard Disk Test Failed

Hello All, I'm having a problem with my HP notebook and I will be deeply grateful if anyone can point me in the right direction on what to do to fix this problem. I the system is displaying a blank screen and upon running a system diagnostic test the result i'm getting is that 'Hard Disk Test Failed' Failure ID: Q4HU9Q-00085R-QFPJXA-61UK03 Can anyone advice me on what to do to fix this problem please? Thanks.

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My laptop started acting funny after an automatic upgrade to Windows 10. Ran diagnostics and get errorFailure ID 60AF0J-64B84Q-MFGK0J-60WE03, Product ID A6Y42UA#ABA.I couldn't find that error code in the forum, does anyone know what it is? Thanks!

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Answer Match 87.78%

After using the system Recovery DVD error msg. response "hard disk not exist" what does that mean.

A:hard disk test failed

Please tell us a little more about your computer. It sounds like either the hard drive has failed, or the hard drive has come loose from the motherboard. It is also possible that it is a problem with the motherboard itself.I am assuming you are running the Hard Drive Test from BIOS. Have you tried placing the hard drive in a different SATA port on the motherboard? It could be that just the SATA it is currently connected to has failed. You could also place the hard drive in another computer and seeing if it gets recognized then, indicating it was a problem with the motherboard (in which case that computer is pretty much screwed. Contact your manufacturer to see if it's under warranty and if they'll replace it).If neither of these work then most likely the hard drive is shot. You'll pretty much have to either get the hard drive replaced by the manufacturer or buy a new one. One last thing, have you tried running system recovery off of the Vista Installation Discs?

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Answer Match 86.94%

My laptop HP ENVY 15-j059nr Quad Edition Notebook PC fails to start. I ran the HP UEFI quick test diagnostics using ESC + f2 on reboot the  hard disk failed the Short DST test with failure code 64NC9H-6TA85K-MFGJWK-60ST03. What does this code mean.

A:Hard disk Short DST test failed

Hi, The 24 character error code does confirm a failure of the short Disk Self Test ( DST ) and would indicate that the Hard Drive is failing and needs to be replaced.  This is also consistent with your description of the issue. If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here. If you live in the US, contact HP Here. If you are in another part of the world, start Here. If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know. Regards, DP-K

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Answer Match 86.94%

i ran a hp disk test i cant remember which one but i tried to run both, one passed and the other failed and i got this
failure id error code
 
hp failure id U30JJKL-67383U-MFPX0K-60RB03
 
i still can use my computer i have problems now and then
with overheating and corruption of files do i need to replace my hard drive?

A:Hard disk Short DST test failed

Yes. One day soon it will not boot up. At a minimum you should be backing up religiously. 

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Answer Match 86.94%

I ran extensive diagnostics. The Hard disk Short DST test failed with failure id 6APNXA-70585V-MFPWWK-60SK03. Does this mean I have to replace my hard drive? My laptop's product ID is  F6C92PA#ACJ and I have Win10 -64 installed on it.

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Answer Match 86.94%

My laptop HP Notebook 15-r007tx  fails to load Windows.  The HP UEFI diagnostics for hard disk failed the Short DST test with failure id=Q88K1D-836864-XD7V7F-60XG03. Does this mean I have to replace my hard drive? My laptop's product ID is G8D31PA#ACJ and I have Win8.1 -64 installed on it. please give solution as soon as possible . Thank You,Hiren

A:Hard disk Short DST test failed

Hi, The 24 character error code does confirm a failure of the short Disk Self Test and would indicate that the Hard Drive is failing and needs to be replaced. If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here. If you live in the US, contact HP Here. If you are in another part of the world, start Here. If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know. Regards, DP-K 

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Answer Match 86.94%

my computer was working fine for a few days and now one of my hard disk drives is not working and the ide dps test failed.
what can i do with my drive?
is there any way to recover it? any help would be appreciated.
i get the error when i boot up until the windows logo it shows a blue screen and stop : 0x000000a5 .........etc.
please help!!!! my compuuter is a hp compaq d530 sff with windows 7 and xp 2gb ram and the spoilt drive is a seagate 80 gb hard drive.
 

A:hard disk ide dps test failed and not booting.

Hi dionrodrigues,
Is your PC new and have added any new components to it recently (RAM in particular)? The error code you are getting usually appears when there is new RAM installed. If you could upload the BSOD it would be helpful. Another thing to try would be reseating your RAM.
As for your hard drive, I would suggest connecting it with different cables and in a different port. Afterwards, you could consider running a brand specific diagnostic tool on the disk to check its health. There are third party software solutions to be found online, however the once from the manufacturer provide the most accurate results as they are developed for such drive and know the firmware best. You can upload a screenshot of the SMART status after running an extended test. It would be best if can test the drive on a different PC with different SATA cables.
If you manage to access the drive I strongly recommend doing a backup prior to any testing just to be on the safe side.
If the drive has bad sectors it is recommended to change it, or if you use it Ė not to trust it with important information. Having regular backups is always a good idea
Keep me posted,
Frost_WD
 

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Answer Match 86.1%

My computer was working fine, it turned off fine. Later when I turned it back on it wouldn't go past the black windows logo screen with the loading bar. Then every time I turned it on I got the improper shut down screen. None of the safe mode or configuration options would run. I tried all the boot options and none would work. Tried using start up disks and couldn't get repair or anything to work. Got a message that windows couldn't find mass storage device and HDD test had read failure. Everything pointed to a bad drive. For the heck of it I tried windows reinstall and it worked, even tho I lost my info. So I don't understand why a working drive would suddenly become inoperable when it's really not. What would do this? Don't want it to happen again
 

A:Good drive failed hard disk test

You can read a lot of conversations here at TSG to give some answers.... There are many ways a computer can go bonkers, especially the age of components...
 

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Answer Match 86.1%

My Desktop All-in-one Compaq HP 18-3204LA (or ID product: H5N68AA#AKH ) Fails when its trying to Start Windows 10 (64-bits) , I Checked The Diagnostic HP and i got a problem about the Short DST from the Hard Disk , As it got failed in the Test Progress The Fail ID was:  M0AFHT-000863-MFPNXG-60SE03  

A:Hard Disk Short DST HP Diagnostic Test Failed

@Nikoiro?, welcome to the forum. This error message means that your hard drive has failed.  You will have to replace it.  You should buy a hard drive the same size or larger than the one being replaced. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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Answer Match 85.26%

My 2 TB WD MyPassport Ultra has stopped working. In disk management, it shows unallocated and when i try to initialize it, it says an I/O error has occured. This hard disk was bought only 20 days ago from amazon.

I tried inserting it on different computers, through different cables etc.

I read a lot of threads on this forum on similar(same) problems. I performed WD Lifeguard test, and my hard disk failed both quick test and extended test. What should I do?

The suspected cause is that it was being used on a computer when the system showed blue screen of death. It has not been working since then.

A:Hard Disk not recognised; Unallocated; Lifeguard Test failed

If hope that you had a back up of your stuff or there was nothing important on that drive. You have to contact Amazon and get a replacement. The BSOD did not cause the problem, the problem caused the BSOD. There is a surprisingly large number of HDs that are corrupt when purchased. You should not have a problem trying to exchange it. I do wish you good luck and sorry about your situation.

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Answer Match 84%

I have a HP Probook 4530swith Windows 7 Home Premium 64 bit. When I turn on the PC the windows does'nt start and give a option of starting windows manually, which does'nt work, and repair windows. Repairing windows with windows 7 CD did not help.

I then decided to reinstall windows 7, but while installing, on the select disk page, it shows a error saying no drives found.

I then performed a Hard Disk Test which resulted in failure saying:
Failure ID : UC7WX0-5NB67S-XD6V5G-60TF03

Please help me Whether what should I do

A:Can't find drives on installing windows 7 & Hard Disk Test Failed

It sounds like the hard-drive has died and you need a new one.

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Answer Match 77.28%

Hard Drive Diagnosis Test- Long Dst Test Failed on my Laptop.But my laptop is booting properly but everytime it hangs during working, I have to hard reboot it every time.I am suspecting that, bad memory sector causing the issue I have tried Seatools for DOS to repaire those sector , but my hard drive is not detecting in that tool. Failure ID- RLNG40-7KG845-XD7V6K-618703 Do I suppose to replace the hard drive or it is repairable in HP service center ????  

A:Hard Drive Diagnosis Test- Long Dst Test Failed

Hallo Harshal123, this error code:RLNG40-7KG845-XD7V6K-618703Failure: 305information: Hard Disk 1 Full Test Failure If it's still in warranty I would recommend you to contact your HP support for getting the HDD replaced under warranty.List of phone number press your country: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html If out of warranty I would recommend you replace it your self it's normally not that hard but I can't tell since I can't see your P/N. But out from your S/N as I can see with that failure ID it's should be under 2nd year  warranty if im not misstaken. Br




ZincasI am an HP notebook technician.Please click ?Accept as Solution ? on the post that solves your issue to help others find the solution.Click the Thumbs Up on the left to say ?Thanks? for helping!

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Answer Match 76.02%

Attempted to up-date to Windows 10. Couldn't do it. Microsoft (MS) Tech tried to do it and couldn't do it. It seems there are some security tools that must be removed as they are incompatable with Windows 10. MS tried to remove and couldn't do it. He said they were on the mother board and when he tried to remove them they just kept coming back so once again he couldn't do it. He said contact HP and they could do it. Unable to find anybody at HP that can do it. As you can see nobody can do it so I guess it just cannot be done. That is unless some fine person out there has discovered a way to do it. If thats the case please tell me ho wo do it.

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Answer Match 75.18%

Hello! My ProBook 4540s was working fine until a half hour ago, when I unplugged it to move it and then attempted to plug it back in, and it stopped charging.  When plugging in the power cord (that came with the ProBook when I bought it around 18 months ago), the light above the power jack (and no other lights) flashes white 9 times. I've tried following this fix I found on Google: 1. Turn off the notebook2. remove the battery3. remove the charging adapter4. press + hold the power button for 40 seconds5. insert the charging adaptor only6. press the power button and it supposedly continues but I get stuck at this point, because even plugged in, my ProBook won't start up without the battery in also. Is this a know problem/is there a fix for this?

A:ProBook 4540s not charging

@Andearya 
Thank you for using HP support forum. I have sent you a private message. If you?re unsure how to check your private messages please click here.Thank you,Omar

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Answer Match 75.18%

Hi,  i have one bizzare problem. My HP probook  4540s is not recognising USB drives larger then 8 gb. (in my computer or disc management)  All drivers are installed. What should i do ?  

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Good day my Hp pro book 4540s is faulty and i didnt find it fixed yet..so you guys should help me out with ideas or what to do.i bought a new battary and plug it in but the will be seeing it charging and when i unplug it ithe system short down..so i will need to use charge stairght from the socket before the system can on back..so whats the solution?

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Answer Match 75.18%

I have a new ProBook 4540s notebook that I shut down over the weekend. I am not sure if I put it into hibernate, sleep, or what as I am still getting use to it. When I tried to turn it on (not plugged in) I got nothing. So I plugged in the power cord and hit the power button again. All it did was the LED above the cord plug blinked about 8 times and nothing else. I let it "charge" overnight and tried again in the morning. Nothing but a blinking LED. I Googled the problem and it said to take the battery out, unplug, and hold the power button down for 20 seconds. I plugged it back in but left the battery out, and still the same thing - flashing LED. HELP! Thanks.

A:My new ProBook 4540s will not turn on

Hey SBProBook,Do any other LEDs blink? Take a look at this document and let us know if you see any matches to these patterns:http://support.hp.com/us-en/document/c01443366




___I am an HP employee.? Say thanks by clicking the 'Thumbs Up' button on the left? Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution' if it solves your issue

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Answer Match 75.18%

HiI tried to update to W10 and failed with OXC 1900200 which suggests a compatibility issue. It is unclear on the HP website if this model supports W10 -  HP has not tested your PC model for upgrade to Windows 10.If your Windows 7 or 8 PC was manufactured before August 2013 or is running Windows XP or Windows Vista, HP cannot confirm it can be upgraded to Windows 10.  Can anybody offer an advice if the 4540S supports the W10 upgrade and if so any advice on what may be causing the error. ThanksJohn

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I have 4540s probook , I am using PS of 19.5 V and 3.34 A , when pluged in one time white blink appears , it dose not boot when I press start also ten times blinking and no action , after a wile blinking changed to amber color ... kindly advise

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Answer Match 74.34%

My laptop is running Windows 10 64-bit.

For the past few weeks my laptop has been turning off unexpectedly.

I've tried with battery only. With battery and power cable and with battery removed and only power cable.

I am using the machine normally and then screen just goes black and power offs - no restart, no hibernation, no shut down. Just instantaneously off.

It's not overheating. Could it be a fan issue?

I don't know - but it's getting quite irritating as I often have many apps open and many files open on each app and takes me 30 mins to get back to where I left off.
 

A:HP Probook 4540s laptop keeps turning off

Is this the same problem as the thread you have posted or is it a different one.
https://forums.techguy.org/threads/switches-off-automatically.1160809/#post-9168339
 

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I have three probook 4540s laptops. do they support uefi boot ? thank you

A:does probook 4540s support uefi ?

Hi, I have a Probook 4540s and it has UEFI functionality.Bios version F.60 I can choose in BIOS between 3 boot modes:LegacyUEFI Hybrid (With CSM)UEFI Native (Without CSM) I hope this answers your question.

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Hi All, Please note that I'm facing an issue with our notebooks (4540s), laptops can't find any SSID, but after I have restarted the devices all SSID's appear. Regards,

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does probook 4540s have internal compass  ? if so, how do i active it ? thank you

A:does probook 4540s have internal compass

@wp51dos? Using GPS (select models only) Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellitesdeliver location, speed, and direction information to GPS-equipped systems.For more information, see the HP GPS and Location software Help. Look for one of these 2 devices in Device Manager under Network Adaptors. ? Sierra MC8355 HSPA/CDMA with GPS? Ericsson 5321 HSPA+ with GPS REO 

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Answer Match 74.34%

I have 4540s probook , I am using PS of 19.5 V and 3.34 A , when pluged in one time white blink appears , it dose not boot when I press start also ten times blinking and no action , after a wile blinking changed to amber color ... kindly advise

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Answer Match 74.34%

Hi I have Probook 4540s with Mediatek Ralink RT3290 with version 5.0.37.0. Do you have some new version which will  work better with this? WiFi is sometimes disconnecting with red x especially after sleep I have to reboot. Thank you.

A:Wifi problems with ProBook 4540s

Hi: Yes, there is a 5.0.50.0... Released: Nov 4, 2014Version 5.0.50.0 Rev.B This package contains the driver installation package for the MediaTek (Ralink) Wireless LAN (WLAN) Controller in the supported notebook models that are running the supported operating systems. File name: sp69543.exe

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Answer Match 74.34%

the touchpad of my 4540s i5 freezes after some time of working.this happens from time to time.i unstalled Synaptics TouchPad Driver and restalled but probles is the same.OS windows 8(64bit)

A:the touchpad of probook 4540s i5 freezes after sometime

Hello zamsam,

 

I understand that your touchpad will freeze.

 

Do a hard reset.
Turn the computer off.
Remove the power cable and the battery.
Hold down the power button for 15 sec while booth power sources are removed.

This should reset the hardware in the computer.

 

As you power it back on tap the F2 key. This will load hardware diagnostics.
Run the startup test.

This will test all the hardware in the system and detect any problems.

 

If the entire test passes, turn off the computer.
As you turn it back on tap the F10 key. This will load BIOS setup utility.
Press F9 to load defaults.
Press F10 to save and exit.

When the computer boots back up, check to see if everything is working.

 

Your computer is one of our business models.

 

Your question maybe better answered on our business forums.

 

Here is a link to the business forums.

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Answer Match 73.5%

1. I installed reference amd ccc driver but there was no option to disable swichtable grapics.2. i installed amd ccc driver provided by hp. but there is no option too.  how i can disable ??plz help me. ths for reading.

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Answer Match 73.5%

Dears,I replaced the Optical driver (DVD) with a second hard driver (SSD), but I cannot boot from it or even see this SSD in the Boot Options menu! Anyone can help me, please! Regards,Assem SA

A:HP ProBook 4540s - Boot from second hdd/ssd replacing Optica...

Hi, You may want to try swapping the Primary HDD with the SSD, and place the HDD in the Optical drive slot.




I am an HP Employee!Thanks for being an HP Customer!Make it easier for other people to find solutions, by marking my answer ?Accept as Solution? if it solves your problem.***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

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Answer Match 73.5%

When I push the power button to my HP ProBook 4540s, it does not boot, but a few seconds later the fan turns on and the screen remains black.  If there were any error messages, I can't see them.  The only way to shut it back down is to press and hold the power button.  Then I try to boot it agian.  The computer will boot normally about 1 out of 35 or 40 attempts.  Briefly removing the battery and placing it back does not help.   I haven't made any changes to the computer.  It is about 10 months old.  Any ideas???

A:ProBook 4540s Powers on, but won't boot... fan turns on with...

Hello MS, Question:  Do any of the LED lights on the keyboard turn on when the computer doesn?t boot?  Here?s an HP troubleshooting document for notebooks that won?t start, along with some info about LED error codes: http://support.hp.com/us-en/document/c01732674 If that doesn?t help, it is probably a hardware issue. Since you've only had the notebook for 10 months it?s probably still under warranty. You can contact HP: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html Please let me know if any of these suggestions helped.  If not, I will try to investigate further. TobindoHP Representative 

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Answer Match 73.5%

Hello everyone, Specs: HP Probook 4540sWindows 7 Professional 64 bit8 gig ramIntel core i-5 3320Intel HD 4000 GraphicsAMD Radeon HD 7000 Switchable Graphics I have a serious problem with my HP Probook 4540s and I really need help.  I am somewhat tech savvy but this one has me floored.  So my brother recently installed a game on my computer and it completely crashed my system.  Apparently I didn't install some important updates on my computer and the new graphics updates corrupted my system and I have received several blue screens before my system crashed completely.  I reinstalled windows (fresh formatted copy), installed all upgrades, but as soon as I install Catalyst Control Center, my system crashes again.  I installed the base graphics drivers for my Intel HD 4000, but Catalyst Control Center will crash my system.  This is a switchable graphics system.  Am I missing something here?  I did a memory check, I did a full system diagnostic, and nothing.   Please help.  Thank you.

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Answer Match 73.5%

I'm having issue restoring my laptop to factory new. I do i have hp disk with the purchase with my laptop, however i have no idea how to restore the laptop to factory new with the disk. 

A:how to restore hp probook 4540s to factory settings

Hi, I hope below link should help you. Please Back up all personal files and read all caution statements before performing a system recovery Performing an HP system recovery: http://support.hp.com/us-en/document/c03489643  Thanks,Karthik 




I am an HP employee.Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.Click Kudos Thumbs Up on the right to say ?Thanks? for helping!

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HP Probook 4540S
 
Serial: #(removed content)
Product: D8D53LT#ABM
 
Hello,
 
I have problem, Bios password forget.
 
Try with
 
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03767649
 
dont work
 
 
 

A:HP Probook 4540S Forget Bios Pasword

Dear Customer, Welcome to HP Support Forum and we are glad to assist you. This is to inform you that all HP Business Notebooks such as Probooks  or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. Please have a look at this link. http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility 2. Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R K

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when i run NFS-Revels my graphics card can't work properly.it's run with Intel HD 4000.It don't run with my AMD RADEON driver.Inn some momments it stop to run.Even I can't play any games with high regulation.Please help me...











Solved!
View Solution.

A:AMD radeon can't work properly on win 7 in my probook 4540s

Hi SRSAKIB, I am sorry to hear that your Graphics card is not working properly on your HP ProBook 4540s Notebook PC. Your ProBook is a Business computer and you will get your the best answer on the commercial forum. You can post here at the HP Enterprise Business Community. In the meantime here is the  HP ProBook 4540s Notebook PC that may have the information that you need. I hope this information helps. Take care and have a great day!

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Answer Match 73.5%

Hi, I have a Probook 4540s and have recently upgraded it from 6 to 12 GB RAM. (the two RAM sticks have identical timing)Because of the degrade of performance after installing more than 8GB of RAM(as described in this topic http://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Performance-degrades-in-Probook-4540s-after-mem...),I had to us msconfig to set the memory limit to 12032 MB.However, windows now says that only 10.4 GB is usable. I really appreciate your help.

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Answer Match 73.5%

I am using my HP ProBook for past 3 years. When i tried to access my laptop i'm getting this error message- "bootDevice not found(3F0)".But i have a pre installed OS on my harddrive. I read few solutions on the internet but it didn't help. When i tried to access my BIOS , it was asking for a password (Which i dont remember setting up one). Now , i dont know the BIOS password and i cant access my laptop. There are a lot of important stuffs in it. So i can't simply get a new harddrive. Please help! Thank you.

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Answer Match 73.5%

I Have a ProBook 4540s.  I would like to upgrade the standard 1366 x 768 LCD to a higher resolution display.  If an upgrade is possible, please provide details including other components/part numbers that would need to be swapped out.  Notebook specs:Intel Core i5- 3340M cpu at 2.70 GHzIntel HD Graphics 40008 GB RamWin 7 Pro Thanks, Ted Watts

A:ProBook 4540s: Upgrade standard LCD display???

www.hp.com/ctg/Manual/c03758231.pdfHP ProBook 4540s Notebook PCHP ProBook 4440s Notebook PCHP ProBook 4441s Notebook PCMaintenance and Service Guideonly 1366x768




-------------------------------I'm a Chinese with poor english-------------------------------548851818

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Answer Match 73.5%

Just got a new Probook 4540s and cannot get the on/off function of the touchpad to work.  There is a small dot in the upper left corner of tochpad.  User guide says to double tap it to turn on and off touchpad.  Doesn't work.  I then went to driver download and got the latest synaptics drivers.  Still doesn't work.  What am I doing wrong?

A:Touchpad on/off button not working - probook 4540s

FIgured it out.  I had disabled the "touch to click" function.  After I enabled it the touchpad on/off button worked as it should.

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Answer Match 73.5%

Have had blue screen of death on several occasions. Then Event viewer said the critical event was as follows; Event ID:      41Task Category: (63)Level:         CriticalKeywords:      (70368744177664),(2)User:          SYSTEM Then ran F2 disc scan and recieved the following:Failure ID: 0G8F2W-00089H-QFPK1A-61D903 What do do next?

A:HP probook 4540s what does this mean Failure ID: 0G8F2W-0008...

Hi, According to the failure id. Your hard drive gone bad. Hard Disk 1 Full Test Failure. You need to call hp's hotlineHP SUPPORT: 1800 474 6836 and have the computer repaired. Good luck. 




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Answer Match 73.5%

So I have had my laptop for little over a year now and before yesterday it was working fine . However yesterday I tried turning it on and now it doesn't even start. When I click on the power button it lights up for a sec then turns off then after a couple of seconds it turns on and then off this cycle has been repeating for a long time not and really don't want to buy a new one , I have tried removing the battery and holding down the power button then plugging in the AC cable but NOTHING seems to work. Someone please help me!

A:My HP Probook 4540s is not turning on, the power buttons jus...

Dear Customer,Welcome and Thank you for posting your query on HP Support Forum It looks like you are not able to Power ON the Notebook and wanted to fix the issuePlease perform below shown steps to find out if this is a software or hardware issue:1. Remove all Peripherals and Cables, Disconnect them and try to Power ON the Unit 2. Check for LED Light Status and ensure Power Button spring action is normal 3. Swap with a known good Power Cord and Power Adapter 4. Incase no Adapter is available, Check if the Power Adapter is slightly warmNote: This will give us a hint that the Power Adapter might be fine 5. Do you know if the Notebook was in Battery or Power Adapter Mode when you used it for the last timeNote: Ensure there is no liquid spillage or Power Outage 6. Check if the AC Adapter Port is loose/broken Note: If the Notebook doesn't Power ON even with a known good Power Adapter this confirms the Hardware fault with System Board or the DC Power Circuit  Hope this helps, for any further queries reply to the post and feel free to join us again **Click the 'Thumbs Up Button' to say Thanks** Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R KAlthough I am an HP employee, I am speaking for myself and not for HP

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Answer Match 73.5%

I know a most of driver Windows 8 can use in Windows 10 but I want to know driver for VGA HD7650M can work in Windows 10 ? And Fingerprint driver is support for Windows Hello ? Thanks

A:HP Will Support Driver For Probook 4540s On Windows 10

I'want to vga drivers in radeon 7650m for win 10

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Answer Match 72.66%

problem is that i installed driver that is available on hp offical website that is IDT High-Definition (HD) Audio Driver but after installing this driver my SRS PREMIUM SOUND become unresponsive and not working . please tell me the appropriate audio driver i am using windows ultimate x64 

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Answer Match 72.66%

 Brief :Product Name: Probook 4540s  (Laptop)A short description of the problem : After logging on, screen blinking untill log off or shutdown. Detailed information:Product Name and Operating System: Probook 4540s / Windows 7 64bitHistorical Problems: 2 times virus attacksConsequence: complete format as I wasn't able to use the backup copy of my original Win 8Additional Information:Machine was originally supported by windows 8Antivirus Legally installed: Bitdefender Description of the problem:After 2nd virus attack I installed bitdefender successfullyI had problem configuring video controller (VGA compatible) but each time the driver wasn't compatibleMachine was stable but after couple windows updates and restart screen blinked continuously after log on until logging out. I checked the machine behaviour after doing the following events but problem remains:Disconnecting power supply and reboot.Disconnecting battery and reboot.Reset the bois to default setting and reboot.Try to uninstall updates through safe mode but was unsuccessful.

A:hp probook 4540s screen flashes after last windows update

Hi MeroYasso, To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums. You could do a system restore. It would reset the update that has caused issues.Thanks. 

3 more replies
Answer Match 72.66%

Hello, I got probook 4540s which has windows 8 Pro 64bit and I have the following issue - I see 4 components which are not recodnized and doesn't have the appropriate drivers. I downloaded all the available drivers on hp.com but the problem still stays. The model is:C4Z10EA#AKSHere ate they:PCI\VEN_197B&DEV_2393&SUBSYS_17F6103C&REV_30PCI\VEN_197B&DEV_2393&SUBSYS_17F6103CPCI\VEN_197B&DEV_2393&CC_088000PCI\VEN_197B&DEV_2393&CC_0880 PCI\VEN_197B&DEV_2392&SUBSYS_17F6103C&REV_30PCI\VEN_197B&DEV_2392&SUBSYS_17F6103CPCI\VEN_197B&DEV_2392&CC_088000PCI\VEN_197B&DEV_2392&CC_0880 ACPI\VEN_HPQ&DEV_6001ACPI\HPQ6001*HPQ6001 ACPI\VEN_HPQ&DEV_6000ACPI\HPQ6000*HPQ6000 Please, advice if you can help me with issue. Thank you in advance. BR, Asco  











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A:probook 4540s win8 64bit missing driver

Hi, Asco: Below are the links to the drivers you need... http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5229455&prodNameId=5229457&swEnvOID=4132&swLang=13&mode=2&taskId=135&swItem=ob-115197-1 http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5229455&prodNameId=5229457&swEnvOID=4132&swLang=13&mode=2&taskId=135&swItem=ob-110946-1 http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5229455&prodNameId=5229457&swEnvOID=4132&swLang=13&mode=2&taskId=135&swItem=ob-110813-1 Best Regards, Paul

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Answer Match 72.66%

Hi, downloaded windows 10 for PC last night to upgrade from Windows 7 Pro.  I was required to uninstall HP ProtectTools Security Manager, after further prompting to uninstall dependent applications such as Divice Access manager, face recognition, file sanitiser, privacy manager, Theft recovery and Drive encryption  (fingerprint reconition no longer functions).  Can I reinstall?  If so how, and will there be any conflicts?

A:HP Probook 4540s and windows 10 conflict - security manager

I have the same issue does anybody know a reasonable way round this?

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Answer Match 72.66%

Hi, I can't get my built-in microphone to work in windows 10. I checked the recording settings and it is the default device, enabled and the driver is up to date Any help is really appreciated Thanks

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Answer Match 72.66%

Hi,   I went to the HP sitem (http://www8.hp.com/us/en/ads/windows10/support.html) to see if my computer is compatible with the Windows 10 Upgrade (I got an authentication error the last time I tried). But the site no longer has a field to type in the model number of the computer to check for compatibility. Please hurry! I am running out of time.Thanks,Tom

A:HP ProBook 4540s (Model C9K70UT) Windows 10 Compatibility

Hi: When I enter the product number for your PC after clicking on the Upgrade Icon on the link you posted, I get this message... http://www8.hp.com/us/en/ads/windows10/not_tested.html?jumpid=cp_r163_us/en/pc_cons/win10/update/Fin... So what that means is HP does not support your notebook with drivers and software to work on W10. That doesn't mean it can't.  It just means there is a possibility that some of the hardware won't work. I looked at the specs for your notebook, and it appears that it should work on W10. I have much older HP business notebooks than the 4540s and they work on W10. I do not use any of the security software such as the fingerprint reader, so I can't say if that will work on yours or not, and mine don't have webcams. There are some W7/W8.1 drivers you may have to install such as the JMicron Card reader driver to get the card reader to work. You can always give it a shot and if it doesn't work, roll back to W7 within 30 days of the upgrade. If you need help finding a driver or so, let me know and I will see what I can do.

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Answer Match 72.66%

My HP Probook 4540S webcam has stopped working after Windows 10 update KB3194496 was installed. I installed the HPUniversal camera Driver but the webcam still doesn't work. Prior to the KB3194496 update the webcam worked perfectly. Has any else experienced this and is there a fix?! Thanks!!

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Answer Match 72.24%

I have a relatively new HP Probook 4540s, running the Windows 7 x64 Edition OS, which regularly stalls for a few seconds (5-6 secs), before returning to normal operations. This is witnessed while writing documents, viewing web-pages, opening any application, and other general use items.

Appreciate anyone's help in resolving this issue. Is this an OS issue or hw/sw combination problem? Look forward to your help in clearing this annoying and in-comprehensible problem.

Thanks and best regards,
Akbar

A:HP Probook 4540s, running Windows 7 x64 Edition, regularly stalls!

Do you still need assistance with this issue?

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Answer Match 68.88%

Hard disk type : Seagate SATA.
Model Number : ST3160215AS
Serial Number : 6RA1J7H0
Firmware Revision : 3.AAD

OS : XP SP3
Mother Borad : Intel 945 GCCR

My hard disk has passed Short DST and failed Long DST of SeaTools, do the hard disk going to fail? If yes, how to transfer my data to a new hard disk easily?

Complete description of the issue :

1.I have experienced boot up issue with my PC 2 days back. My PC not even boot into safe mode also.I got the following blue screen errors on successive restart of PC .

A. 0x00000050 ( 0xC374037F, 0x00000000, 0x804FBA19, 0X00000000 )
B. STOP : C0000135 ( Unable to locate component )
c. 0x0000007E ( 0XC0000006, 0X80698C12, 0XF79896E4, 0XF79893E0 )

2. I have removed and replaced the hard disk ( several times ). I can boot into windows now and can work normally, But,one of the above Blue sreen errors is coming all of sudden while working on PC. It is happening independent of the application I am using.

3. And the following messages are coming at the XP welcome screen and while working on the PC.

A.C:\windows\system32\drivers\etc\netloc.wlt has corrupted and unreadable. Perform CKDSK.
B.C:\windows\system32\drivers\etc\APPFCONT.DAT has corrupted and unreadable. Perform CKDSK.
C.C:\windows\system32\drivers\etc\idsflt.cfg.bck has corrupted and unreadable. Perform CKDSK.
D.Cagefile.sys has corrupted and unreadable. Perform CKDSK.

4.I have performed CHKDSK on all local drives exept local drive C. CHKDSK giving a message that " can no... Read more

A:My hard disk has passed Short DST and failed Long DST of SeaTools, do the hard disk g

In a Run box, enter "chkdsk /r"
You'll be asked if you want to run chkdsk at the next reboot. Enter "Y".
Reboot, and be prepared to wait, as it may take a long time.
 

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Answer Match 68.46%

my dell vostro 3550 64 bit i5 windows 7. has just done a self test and come back saying hard drive critical

hard drive
model WDC WD3200BEKT-75PVMTO
SIZE 298.1GB
MARKETED SIZE 320GB
CACHE SIZE 16MB
ROTATION SPEED 7200RPM
STOREAGE 227.03 FREE OF 283.34GB

THE FAILED TESTS WERE
SMART SHORT SELF TEST WD16-F7B
TARGETED READ TEST WHD20-NPC

do i have to take to repair shop for new hard drive or is there anything i can do/try 1st. it is out of warranty and approx 3-4 years old

cheers peter
 

A:hard drive failed test

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Answer Match 68.46%

All if sudden my system began running a pc diagnosis and was stuck for hours. After taking the steps to run a quick and extensive test they both failed on hard drive. Failure ID 6BSNKV-7PN83S-MFPV6K-60T303

A:Hard drive test failed

Your hard drive has failed and needs to be replaced.  Once you replace the hard drive then you'll need to reinstall the operating system (OS) and software/drivers so that your system is operational.

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Answer Match 67.62%

Hi, I've pavilion dm4 1150 laptop. I just completed the hard disk test and following results populated: Testing Drive: 1SMART Check : PASSEDShort DST : FAILED FAILURE ID : PU6E02-5B084G-XD6U2K-60RE03PRODUCT ID : XH126UA#ABC Hard Disk 1 ---------------------------------------------------------- Please let me know, is that hard disk failed ? Do I need to change my hard drive ? If yes, what kind of hard disk do I need to buy and from where ? I'm in Australia currenlty. the laptop is not in warranty. The warranty period has expired already.  I look forward to hearing from you. Thank you for your support. Regards,Ravi

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Answer Match 67.62%

Hi, I am receiving the following error RTXN7h-00085b-xd7wlk-60t903 after I made a hdd test..Product ID: P5U05EA#AB8 Does anyone know what that means?Still hard is working but sometimes not responding and taking too much time to do a simple action.

A:Hard Drive Extensive Test: Failed

It means time to replace the hard drive. Can we help you locate and install it and then put software and data back on?

3 more replies
Answer Match 67.62%

Hard drive test failed with following message Short DST FailedFailure Id: GU417R-5AT89V-MFKQ2K-60VM03Product Id: XL280AV What are my options? Thanks

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Answer Match 67.62%

FAILURE ID; RGDWKX-87489J-XD7X61-60CF03PRODUCT ID; T3M29PT#ABGHARD DRIVE CAPACITY 500GBHARD DRIVE 1.

A:Computor failed the hard drive test.

Hi, The 24 character error code is a Smart HDD failure and would indicate that the Hard Drive is failing and needs to be replaced.  If your notebook is still under warranty, contact HP ( with the 24 character code ) and arrange to have the drive replaced - If needed, you can check your warranty status Here. If you live in the US, contact HP Here. If you are in another part of the world, start Here. If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know. Regards, DP-K

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Answer Match 67.62%

Hi my Hp notebook short DST test failed .Error code:gk441d-6rt84j-mfpwxp -60u503Product I'd:e9j77ea#abuWhat does that mean and what can I do now ?

A:Hard drive short DST TEST FAILED

Hi,            The failure ID refers to Hard disk drive failure. If the unit is under warranty, then you can call the HP Support to get the Hard disk drive replaced if not you have to get the Hard disk drive replaced yourself and then reinstall the operating system using recovery disk.

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Answer Match 67.2%

My notebook started having problems, showing the sad smiley face saying that the computer ran into a problem and needs to restart. The blue screen showed the following exception: UNEXPECTED STORE EXCEPTION The next boot fails with a "Boot Device not Found... Hard Disk (3F0)" black screen. Only after a hard reset the computer is able to boot into windows, only to have the same problem happen again every 15 minutes or so. I ran the UEFI Hard Disk check, which resulted in the following failure ID: 9K58QC-6NW89U-MFPX0K-60R403 Would appreciate your help    

A:Hard drive errors with failed UEFI test

If your notebook is still in warranty, a rep;replacement can be provided free of charge by HP.  Contact HP for warranty service. Don't forget to provide the failure ID. Check your warranty status Here.

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Answer Match 66.78%

So this really irritates me because I just spent hundreds of dollars sending my laptop to HP last year because the hard drive completely failed. I have a 1TB hybrid hard drive and 22Gb solid state used for caching.  When I booted up my computer Intel Rapid Storage Technology said there was an issue.  When I opened it, it says that the status of: SATA disk (932 GB)(System) Accelerated, is Failed.  My SATA_Array_0001 22GB is fine though.  So I ran a System Quick Test,everything passed except Hard Drive Short DST Check: FAILEDFAILURE ID: Q4MP7Q-6RA82U-MFGJWK-60W303 This is weird because other than the computer telling me there is something wrong every time I restart it, It seems to run just fine.  Im just worried because I don't want it to randomly die on me one day.  

A:SATA disk failed and Hard Drive Short DST Check: Failed

Hi there @nmulji,  Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums and understand that the Hard Drive in your HP ENVY TouchSmart 15t-j100 Select Edition CTO Notebook PC failed the Short DST Check.  SMART (Self-Monitoring Analysis and Reporting Technology System) uses a technology known as predictive failure analysis to tell you when a hard drive failure is imminent. Have you tried to Restore the BIOS? If not, please try this step first. Then, just to be on the safe side, back up your data that way it does not get lost. However, there might be certain conditions that cause a hard drive failure message to display when a problem does not exist (a false positive). To fix false positive hard drive errors, please try updating the hard drive firmware. You can check whether an update is available by going to the  Get software and drivers page. You will need to put in your Model Number and then click the links that pertain to the computer configuration and see if a hard drive update is available.  You could also try to do a  Disk Defragment to consolidate files and move them to another section of the drive where errors are less likely to occur. Did this reply resolve your issue or answer your question? If... Read more

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Answer Match 65.52%

Hello, I am having bootup issues and any help would be appreciated. 
 
Product Information 
 
Model #: h8-1213c
Serial#: (removed content)
Product #: H2M23AA#ABC
 
Problem
 
I get the following screen upon bootup:
 
"Intel UNDI, PXE-2.0 (build 083)
Copyright (c) 1997-2000 Intel Corporation
 
For Atheros PCIE Ethernet Controller v2.1.0.9 (08/12/11)
 
Check cable connection!
PXE-MOF: Exiting Intel PXE ROM
 
Error: No boot disk has been detected or the disk has failed."
 
Probable Causes
 
The problem happened shortly after it wouldn't let me upgrade to windows 10 due to windows 10 not being compatible with HP smart assist. 
 
HP Hardware Diagnostics Test
 
HP Hardware Diagnostics v1.06.00 brings up the following
 
"Hard Drive
Connection Test - Failed
Error Code - 3F0"
 
 
Notes/Observations:
 
First time I encountered this message (1 month ago) I was getting a beeping pattern. Not getting that anymore.
I went into startup and restored defaults. That logged me into windows momentarily and then I think it reset by itself. It then took me to the black screen shown above.
 
Any help would be appreciated. 
 
 

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Answer Match 65.52%

What should I do when my notebook system quick test says my hard drive SMART check failed?Failure Id: 9LPBSK-7SC875-XD7WLK-608Y03PRODUCT ID: T0X74PA#UUF











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A:System quick test: hard drive SMART check failed

Replace the hard drive is all you can do. That is a fairly new laptop is it still under warranty?

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Answer Match 65.52%

I have my hotspot turn on on my Verizon Note 4.

I renewed my nbtstat on the cmd and release the icon fig and nothing.
This is an emergency. I need to choose my players for my footbfootball fantasy for the EPL.

Please help!

ipconfig/flushdns
nbtstat -R
nbtstat -RR
netsh int ip reset c:\resetlog.txt
netsh winsock reset
I tried those commands and nothing. And yes I restarted the computer.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults: netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults: netsh int ipv6 reset reset.log

Reboot the machine.
I tried that also.
 

A:My HP ProBook 4540s show Internet connection yet my browsers won't surf the internet.

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky or Mcafee or any free security suites like zonealarm, AVG , Webroot etc

lets see the following please

ipconfig /all

------------------------------------------------------------------------
ipconfig /all

We would like to see the results from an ipconfig /all - post back the results in a reply here.

If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries

For Windows 8
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
http://www.bleepingcomputer.com/tutorials/open-an-elevated-command-prompt-in-windows-8/
Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.​
For windows version, XP, Vista, W7
Hold the Windows key and press R

Now type CMD

Now press Enter t... Read more

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Answer Match 65.1%

I am replacing a failed hard drive with a new one for a friend in a Toshiba Satellite P15-S479 laptop and I am getting the following error message. (attempting to install Windows XP)

PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM.
Invalid partition table

I realize this means its looking for a network cable (and can't find it) to boot on a network.

* I have disabled the "Network Boot" option in the boot menu of the bios
* I have tested the new hard drive and it will show on another system and allow me to install windows xp on it
* I have set the CD/DVD rom as the primary boot device and get the same error
* I have set the Hard Drive as the primary boot device and get the same error
* I attempted to use a true Windows XP install CD with no luck
* I attempted to use the Toshiba recovery disc that came with the laptop with no luck
* I have removed and reinstalled the hard drive and ram to insure they are seated properly

I am at a loss as nothing I do will allow me to get beyond this message to boot to CD and install Windows XP or anything else for that matter.
 

A:PXE-E61 Media test failure, check cable after replacing failed Hard Drive

On some Toshiba's I've worked on, including my own Tecra, I press Escape and Function 1 to get a boot menu and with an XP CD in, there's a three second only window in which to "press any key" when the prompt appears. Are you seeing that prompt when you boot from CD? You might also benefit from formatting that hard disk in the other machine if you already started to install on it.
 

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Answer Match 64.68%

Hello! My ProBook 4540s was working fine until few half hour ago, when I unplugged it to move it and then attempted to plug it back in, and it stopped charging.  When plugging in the power cord the light above the power jack (and no other lights) flashes white 9 times.   This is the exact same problem as posted here http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/ProBook-4540s-not-charging/m-p/4...but there is no solution. Please help

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Answer Match 64.68%

hi there you are kindely requested to advise me  the best  possible way of troubleshooting for my problemi hav a  hp pavolion dv6-6190sewhen i want to test my notebook hard disk i rceive  a failure error  message as followos failur id: PLGBPA-5P785T-MFH15F-60d803what should i do? thank you and appreciate for your kindness M. D 

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Answer Match 63.84%

I run a test on my pavilion dv5000 an the result is #1-07 fail what those that mean I should get new one or can it be fixed 

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Answer Match 63.84%

My computer is an hp Pavilion Entertainment PC dv2000. Since I had a boot-up problem (hangs after login with cursor arrow on blank screen), I did a system restore to an earlier date, but the problem still persists. So I did a hard disk self test on BIOS. It comes up with a "Test Status #1-07 Fail" almost right away, and then stops the testing (it is supposed to take 129 minutes).

I have been trying to get information on this message, but I have had no luck. Can anybody help me?

It is rather urgent, unfortunately :-(

Thanks!
 

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Answer Match 63.84%

I had a crash with failure on restart reset and clean install.Error with file \efi\microsoft\boot\bcdI have a failure code on hard disk testm341wk-7h186a- mfpv6k-60vx03Product Id j9m23ua#abaAny help would be appreciated.Thanks

A:Boot up with hard disk test error

Hi, The 24 character error code is a failure of the short Disk Self Test and would indicate that the Hard Drive is failing and needs to be replaced. If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here. If you live in the US, contact HP Here. If you are in another part of the world, start Here. If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know. Regards, DP-K

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Answer Match 63%

For some reason I decided to run a full Extended Scan of my Western Digital hard disks (4 years old) using WD Lifeguard Diagnostic Tool for Windows. The tests ran and the drives passed. (Feb 28)

On the next startup (unfortunately this was partially unattended, I just caught the tail end of it) it looked like chkdsk was running. Some notes I jotted down (not well):
"Deleting corrupt attribute record (128, " " )
"One of you disks needs to be checked for consistency"
"60 reparse records processed"
"deleting index entry sessionstore.js in index $ "
After that, over the next week, some strange behavior occurred:
I went to scan some documents and received an error regarding a "bad image" of specific Epson DLLs, and suggestion to reinstall the drivers. The kicker: the scanner worked. I reinstalled the drivers anyway - end of that problem.
My laser printer disappeared from Devices and Printer. The kicker: I could still print to it from any program. Then it just reappeared, still the default printer.
Certain programs (Firefox, Thunderbird) do not start, or take quite a while to start (spinning orb). A restart of Windows clears that up when it happens. Watching task manager processes while waiting for the programs to start I noticed 3 instances of Windows Media Player come up and go off, then the program opened.
Shut Down was delayed on random occasions - in some cases requiring a Hard-Off
All these symptoms are new and occurred ... Read more

A:Odd Windows Behavior After Hard Disk Diagnostic Test

  
Quote: Originally Posted by TVeblen


...On the next startup (unfortunately this was partially unattended, I just caught the tail end of it) it looked like chkdsk was running. Some notes I jotted down (not well):...


You should be able to see the info in event viewer
Check Disk (chkdsk) - Read Event Viewer Log

Pretty weird stuff you got going on - media player starting like that. It might take less time to put in a new drive and make a fresh OS build than to ferret out way this stuff is happening. But if you want to play with and learn from the situation that you have, Process Explorer might reveal what is launching media player.

9 more replies
Answer Match 62.16%

Hi, Today i got two BSOD no where out of blue, my laptop was running well without any problem earlier before this issue. Then i did PC doctor test first it said advance pattern test failed, then i ram memtest86 and it showed nothing, no errors then again i ran PC doctor it shows now address test failed but not advance pattern test (see attachment), what is the problem could anyone pl tell

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Answer Match 62.16%

Hi,

I recently ran a scheduled diagnostic test of my PC with the manufacturer's diagnostic software. I received two error messages and the advice to promptly replace my hard drive. The first message was Failed (Error code: WHD20-1VR) and the second was Failed (Error code: WHD16-T57). The apply to Targeted Read test and Smart Short Self Test respectively.

So I ran Chkdsk for the C: drive and received no error messages.

Which is correct and what should I do about it? The error message won't go away on the software.

Thanks for helping.

 

A:Question: Failed Targeted Read Test and SMART Short Self Test

CHKDSK is a very basic check that mostly checks file system and can be set to scan for bad sectors. The manufacturer's diagnostics actually check the physical drive to make sure its operating within the designed parameters and is more thorough.

You should replace the drive.
 

1 more replies
Answer Match 62.16%

I ran a diagnostic test on my computer because I am unable to boot my operating system. When I start the computer, I get the CNTRL ALT DEL screen and then the password screen but from there I get a dialog box that states "the procedure entry point CoRegisterInitializeSpy could not be located in the dynamic link library ole32.dll" and a blank desktop. Any help would be GREATLY appreciated!
 

A:IDE disk S/N read test and IDE disk S/N Verify test FAIL

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Answer Match 60.48%

I have bought a new 40G HD from a local Computer super market and installed Win2K and Office 2K and have been using for sometime.

Then it crashed. I used a Maxtor utility to do a Low Level format on it. Then reinstalled Win2K and Office 2K but it failed after I completed the installation.

I tried doing the LLF and the installation the second time. It failed. I tried doing the LLF and the installation the third time. And it failed again.

Is there a way I can rescue this hard disk?

I aint concerned about the data. Just the HD.

Many Thanks.
 

A:Hard Disk Failed...

Why would you want to put your data on a hard drive that's failing? Buy a new one.
 

3 more replies
Answer Match 60.48%

I have a Seagate SATA, Barracuda, 160-Gigabyte, Model ST3160023AS, hard disk here that has failed. It spins; but, it is not detected as present by either Windows or the BIOS. When I first got it, it would actually bring up the Windows XP logo as though it would start Windows. Then it would go to a blank, black screen with a blinking cursor in the upper, left corner. It wouldn't get past that. After making several attempts, it finally was no longer detected as present at all. To be clear, it isn't detected in another known-good machine so the drive is toast. I am hoping what has failed is the logic board, as opposed to any other part. If it is the logic board that has failed, recovering the data is as easy as finding a hard disk of the exact model number and swapping the logic board.

Here's the only clue I have: When I turn on the computer and after a few seconds, I hear a quiet but discernable tick, tick, tick, tick, tick . . ., that goes on for a minute then stops. After a while, it starts the tick-tick again and then quits again after a while. It sounds like the stylus is moving forth and back and tapping the spindle or something.

Here's the question: What are the chances it is something besides the logic board?
 

A:What, exactly, is it that has failed on this hard disk?

16 more replies
Answer Match 60.48%

After multiple crashes, I ran a diagnostic test on my lap top.  It said the Hard Disk Smart and Hard Disk Short DST failed (Failure ID:  RLGJMQ-69E873-XD7X1F-60SA03, Product ID:  C2N76UA#ABA)  From reading the forums, I gather I will need to replace the hard drive.  Just not sure how to go about finding a compatible hard drive.  Thanks!

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Answer Match 60.48%

Hi all,
As you probably know I am new :-) and like I said in the title think my hard disk has failed... I was putting Linux over windows 8.1 and then it froze after wiping the disk and now I get this... Image is taking forever so it say No Bootable Device Found

A:I think my hard disk has failed....

 You can download the DOS based Seatools from Seagate and run them against the hard drive.  These diagnostics are excellent and will give you good information about the condition of that drive.
 
Good luck.

6 more replies
Answer Match 60.48%

My laptop HP Pavilion dv6-3108ea fails to load Windows. The HP System diagnostics for hard disk failed the Short DST test with failure code QAMB88-5KV87T-XD014J-60T203. Does this mean I have to replace my hard drive? My laptop's product ID is LB809EA#ABU and I have Win10 -64 installed on it.Please if replacement is option can you suggest in the interim while I get a new HDD ThanksEmunene

A:Hard disk 1 failed

Yes you need to replace the hard drive. How can we help?

3 more replies
Answer Match 60.48%

When I start my pc it stops at the start in the black ones. (the one with the bios at the start) Hardisk failed appears when I press f1,f8 and others then it is askin for a system disk. Boot from disk press any key etc. on top of it appears secondary ide 80 connector not installed. (something like that I forgot what exactly appeared but I think youíve got it). Iíve checked the connections already inside but they are all right. What is the cause of it. Thanks.
 

A:Help!!! Hard disk failed???? Why..

Who is the manufacturer of your disk ?

You may be able to download some hard disk checking utilities from the Manufacturers site.
These are usually in the form of a boot up floppy, that will load some tools to check the drive.
 

2 more replies
Answer Match 60.48%

Product Name: compaq CQ58-202SX Notebook PCOperating System: Microsoft Windows 10 (64-bit)I have compaq CQ58-202SX Notebook PC.its hard disk is failing. hard disk test giving me following results. Hard Disk smart check: passedHard disk short DST: FAILEDFailure ID: 9LPRUX-6JB84T-MFKT0K-60WU03Product ID: C8D66EA#A2N I created a recovery media 2 years back however i have lost it.The PC sometimes loading windows and suddenly freezing. I already bough a hard disk. Please advice how to get the original operating system and drivers to the new hard disk. I tried googling but no luck.  Appreciate you guys help. Thank you

A:Hard Disk Failed

If you have lost the original recovery media you will need to purchase it again this is the only set of disks that will contain original drivers and operating system for you computer to purchase it contact HP support.  More info here;http://support.hp.com/gb-en/document/bph07143 James

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Answer Match 60.48%

I think my hard disk might have failed. I'm not sure. This is what happened.
One day, my computer started disk checking after booting. After disk checking I noticed some files missing
and used System Restore, everything was back to normal after that for about a day. My computer started to slow
later and then it crashed. After that it could not boot. It always restarted when trying to boot. Then the
next day disk checking was performed when I booted it and it worked for a while until it crashed again. This
happened about 3 times.
Later I either got a stop error when I selected 'disable automatic restart on system failure' but i was
able to use safe mode. A short while later even safe mode didn't work.
Either the screen remained blank whenever I pressed F8 or I got the error "Failed to load operating
system" or the error "Disk Error Occured".

I decided to install a fresh copy of xp. I formatted it and reinstalled. After that I still got the message
"Failed to load Operating System" so I installed xp on my D: hard drive and evrything worked fine.
Right now I have xp and some other files on my D: and on my C: WIndow and a few other files I put on it.
When I boot my computer it gives me the option of selecting from 3 copies of "Micorosft WIndows XP" One
of them is the D: one.

Right now when I tried to boot I got "Failed to Load Operating System" error again. When I unplugged my
computer and replugged it, i w... Read more

A:Has my Hard Disk Failed?

Yes it could be failing, what make is the drive, it is best to get the manufacturers diagnostic utilities and run them as they can mask some of the bad sectors sometimes. Also you could try writing zero's to the drive using Darik's Boot and Nuke from HERE.
 

1 more replies
Answer Match 60.48%

My hard disk in ThinkPad R52 laptop has failed and brought the blue screen error. I bout another IDE hard disk that now I suspect was old, since Windows XP installation cannot recognize the hard disk presence.. What can I do to be able to install the OS and other application software.
 

A:failed Hard disk

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Answer Match 60.48%

Hi everyone, 
A longtime Dell enthusiast, I love my Dell laptop and haven't had really any problems with it.  
But today the Support Assist self-test said that the hard drive had "failed" its test.  It gave the following error codes for the hard drive (ST500LT012-9WS142):
     WHD16-6GP  (SMART short self test:  "failed")
     WHD20-J2C  (Targeted read test:  "failed")

So, obviously, I'm just wondering:  Does anyone know exactly what this means?  And how serious is it? Though running a little slower, my laptop is still working....
Whatever help/info you all could offer, I would really, truly appreciate it (!).  I've already started looking into a replacement hard drive--and the cost is minimal, but I fear the aggravation of a full install of software (I've never done that).  Anyway, that's where I'm at; thanks everyone!  - Robert

P.S. This laptop is considerably past the expiration of its warranty.

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Answer Match 60.48%

I have set up comodo firewall with help from cruelsisters review (parts 1 & 2) And decided to run comodo's leak test and comodo failed its own leak test!
Has anyone else had this problem or have i set it up wrong?
 

A:Comodo leak test, failed own test?

Switch to proactive, now you are in internet security (that's why).
 

14 more replies
Answer Match 60.48%

Ok, where to start. First, I've had this PC for about 4 years without any problems. I have my computer set to go to a blank screensaver after 1 min of not being used, and power off the monitor after 2 minutes of not being used.

The other week, the image on my entire computer screen would shake, and sometimes you could smell something burning. Sometimes, when the screen shaked so bad the monitor would just go blank for a few seconds, then back to what I was doing. (BTW, it has nothing to do with whatever I'm doing on the computer, the shaking screen happens regardless)

I thought it was just a problem with the monitor, until today when I actually shut my PC off after recieving Windows updates last night. When I went to turn it back on, audio came out of my speakers saying "system failed CPU test" I get all the lights on my PC tower on, the three lights on my keyboard are lit up, but my monitor's light is on stanby orange. There is no image on my screen whatsoever. When I push the power button on my monitor, it turns green for a few seconds, then shuts off, never displaying any image. My mouse has the red light coming from the bottom. When I hit the power button on my PC tower, nothing happens,

So I turn off the power strip, and tuen it back on, then hit the power on my tower, this time I get a "system failed VDA (or VGA) test" sound from my speakers. Everything else is like i said in the previous paragraph.

I'm almost positive its not... Read more

A:In Dire need of help- System failed CPU test/ VDA test

if you have more than 1 pc, try swapping video cards, the card may have gone bad.

Also you processor may have fried (unlikely)

Maybe a local PC shop can test you video card? If it isnt the card, I will go further with my advice
 

1 more replies
Answer Match 60.48%

Ok, where to start. First, I've had this PC for about 4 years without any problems. I have my computer set to go to a blank screensaver after 1 min of not being used, and power off the monitor after 2 minutes of not being used.

The other week, the image on my entire computer screen would shake, and sometimes you could smell something burning. Sometimes, when the screen shaked so bad the monitor would just go blank for a few seconds, then back to what I was doing. (BTW, it has nothing to do with whatever I'm doing on the computer, the shaking screen happens regardless)

I thought it was just a problem with the monitor, until today when I actually shut my PC off after recieving Windows updates last night. When I went to turn it back on, audio came out of my speakers saying "system failed CPU test" I get all the lights on my PC tower on, the three lights on my keyboard are lit up, but my monitor's light is on stanby orange. There is no image on my screen whatsoever. When I push the power button on my monitor, it turns green for a few seconds, then shuts off, never displaying any image. My mouse has the red light coming from the bottom. When I hit the power button on my PC tower, nothing happens,

So I turn off the power strip, and tuen it back on, then hit the power on my tower, this time I get a "system failed VDA (or VGA) test" sound from my speakers. Everything else is like i said in the previous paragraph.

I'm almost positive its not... Read more

A:In Dire need of help- System failed CPU test/ VDA test

I have Windows XP home edition, fyi
 

1 more replies
Answer Match 60.06%

I selected "Install updates and shut down" and the next morning my Win7 PC wasn't recognizing my hard drive according to BIOS. Now what? Do I need to get a new hard drive or can I fix the problem myself?
 

A:Hard drive not recognized after updating Windows: "media test failed check cable"

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Answer Match 59.64%

I have a Sony desktop. I was trying out the Search and Recover program in what they call Strong Scan mode which takes a long time so I got on with doing something else while it was going through the process. When I got back the screen was frozen and I couldn't get any response at all. Eventually I switched off. When I came to switch on again I got a message on the monitor saying that there was no input signal and that the monitor was going into power safe mode. This is the only response I get each time I switch on.

I suspected initially that the hard disk had failed as I have been suffering for some time recurring "boot disk failure" messages on startup as well as loud clicking noises. I read somewhere that this indicated the drive was failing? Fortunately I have been regularly backing up so itís not the disaster it might have been.

it has occurred to me that as Iím not technical I have no idea whether the message the monitor is displaying suggests another problem.Is the lack of input signal nothing to do with the operating system boot procedure and caused by something else?

Before I do anything more Iíd appreciate any input as Iíd hate to change the hard disk to find that this wasnít the problem at all.

Any and all help gratefully received.
 

A:Has my hard disk failed or do I have another problem?

8 more replies
Answer Match 59.64%

After doing the system tune up for hard drive ( or something like that), a lot of things passed, expect for one thing, called Hard Disk Long DST. Does that mean I need a new hard drive? I have some important data on it, but I only backed it up on it's D drive. Is there a cost-friendly place to recover the data? Or could I do it myself?

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Answer Match 59.64%

When starting the pc it crashes every time.Did some testsFailure ID- 0GE2MS-00083J-X87T1F-60Q603Product ID- B7J06EA#ABU

A:Hard Disk Short DST: Failed

p6-2260ea desktop/workstation. You need a new hard drive.  Service Manual The Manual shows how to install a new hard drive. Pages 2-6. It takes a standard 3.5 inch SATA desktop hard drive.  Post back if you need any more help.  If this is "the Answer" please click "Accept as Solution" to help others find it. 

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Answer Match 59.64%

Please helpSmart check : passedShort DST : failedFailure ID : 0K3TTF-00085L-MFPX1A-60RC03Hard Drive 1

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Answer Match 59.64%

Laptop. Hard Disk detected an imminent failure ID U4X81F-67488N-MFPX1G-60AW03

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