Tech Problem Aggregator

Updated to Windows 10, now touch pad doesn't work

Q: Updated to Windows 10, now touch pad doesn't work

Hi, Please help! I updated to window 10 this evening and things seemed fine. I dowloaded a few apps and restarted the system. Whe the system came back - the cursor wouldn't leave the top of the screen - just flickering aroung the top edge. The keypad works, as do the left and right clicks and the pointing device, but I fing he pointing device imposible to use and as soon as either the touchpad is toched, or the pointing device is touched at the same time as the left and right clicks - the cursor goes straight back to the top of the screen (where the close button is) As I am sure you can understand - this is all but unworkable. I have looked to se if the driver needs updating - it doesn't. Can you help? Richard

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A: Updated to Windows 10, now touch pad doesn't work

I manually reinstalled a windows 7 software for synaptics (none later available) and is currently working. Will keep my fingers crossed.Thanks for your help

10 more replies
Answer Match 78.54%

Updated HP Pavillion HDX and Acer Aspire 6935 to Windows 10 and scrolling doesn't work. Both computers are 'old' but work perfectly as well as being deemed suitable for Windows 10 but a real pain without scrolling. Neither manufacturer have drivers for Windows 10 for these models. Pad works fine, just the scrolling not working. Any ideas?

A:laptops updated to Windows 10 and now scrolling doesn't work on either of them.

I have the same problem with my Dell Inspiron 1525 laptop. I've tried installing drivers for different Dell Inspiron models that are Windows 10 supported with no success. I've even tried installing drivers intended for different brand (eg Lenovo, HP, etc.), Windows 10 supported laptops with no success. If you find a solution please let me know so I can try it on my machine.

5 more replies
Answer Match 76.44%

i upgraded to windows 10, and surprise surprise my touch screen is gone.   no drivers, no hint of it anywhere on my pc settings,  i tried finding a link on HP's website to redownload the software, no such luck, you would think for such a common problem hp and microsoft would get there act together and provide a patch.  Any ideas anyone. thanks

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Answer Match 75.6%

I have been facing this issue from the day one since I installed Windows 10 on my laptop (Dell XPS L502x).

Native Windows Applications like all browsers, office products etc. anything that is not from the Store, works fine. I can use Touch Pad scrolling with no trouble. e.g. on Internet Explorer, Chrome, MS Word, etc.

But the apps that come out of store or the apps like those which come pre-built with Windows 10 such as new Settings UI, Microsoft Edge. Touch Pad scrolling just don't work with these apps. When I perform scrolling the scroll-icon appears but doesn't scroll the content.

This issue is only with Touch Pad. External Mouse works great with scrolling on any kind of app.

Hope to find a solution here.

PS: drivers are all good on the machine and up to date with no warning or error.

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Answer Match 70.98%

Restarted Firefox today and it upgraded. Now it won't connect to any site. I'm on IE right now, so it's not my internet connection that's the problem. :(

A:Updated Firefox, now it doesn't work.

Check your firewall settings. Sometimes when a program is upgraded or reinstalled you need to reset its internet access permissions.

Also, this is unlikely but worth checking, see if there's a tick beside File > Work Offline. As it's so close to File > Exit, it might have been accidentally clicked, whch would stop all internet connections.

4 more replies
Answer Match 69.72%

Touch pad doesn't work if you close and open the laptop, sometimes the touch pad turns off on it's own. I have checked the settings for the touch pad and for what the computer does when closing the lid, they are correct. Tried booting in safe mode and still had same results. The only way to get the touch pad to come back on is if you reboot the computer. Any ideas?

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Answer Match 68.88%

Hi,thanks a lot from hp companyI bought hp envy k212ne last week and I removed ubuntu and I installed windows 8.1 and I downloaded all of the drivers for my laptop from hp support .In addition before I install drivers in my laptop , I saw pen and touch in my control panel , but now it isn't there.Then I went to device manager (Human Interface Devices ) but I didn't saw HID-COMPLIANT TOUCH SCREEN ,there.So I need your help .Plz help me.

More replies
Answer Match 68.88%

I just purchased this laptop yesterday, 9/12, and it was working perfectly fine until today. I was working on it and the touch screen stopped working so I can only use the keypad. I'm wondering if something went wrong with the laptop or if it can be easily fixed!!

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Answer Match 68.88%

hi recently my laptop has had a problem concerning a update from microsoft and has been restored to an earlier point before the update. Now my touch pad won't work so i got to connect a mouse every time i want to use it is there any reason it won't work concerning drivers or is my touch pad broken...

Thanks in advance
P.s. its a sony vaio with vista installed intel dual core 1.67ghz
2Gb ram
120gb of hard drive space
im ussually good at fixing this kind of stuff but its my first time using vista

A:Laptop doesn't work with the touch pad

Did you reinstall the drivers/software?

1 more replies
Answer Match 68.88%

Hello! I've just installed Windows 7 Professional on my HP 350 G1.  I have a problem with touch pad - it works, but just as mouse (and also installed as mouse). I've tried to update and downloaded synaptics driver, but it failed to be installed. I can't delete previous version of Synaptic driver and installed a new one, because it's not in Programmes list at all.  Windows Update doesn't work as weel, if it's relevant.

A:Synaptics touch pad doesn't work

 Hi, Install the driver from the device manufacturer

2 more replies
Answer Match 68.88%

I just purchased this laptop yesterday, 9/12, and it was working perfectly fine until today. I was working on it and the touch screen stopped working so I can only use the keypad. I'm wondering if something went wrong with the laptop or if it can be easily fixed!!

More replies
Answer Match 68.88%

So recently my laptop Pavilion DV6xxx updated the OS to Windows 10 64 bit and for some reason the touch pad works, but the scrolling system i.e. the designated scroll bar partition doesn't scroll any more. I have the Synaptics Pointing device software and my system is up to date in drivers yet it doesn't work. Please help as not being able to scroll with the touch pad is a huge inconvenience.

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Answer Match 68.88%

The touchscreen on my Yoga 260 isin't working. I first noticed this problem when the screen was acting wierdly. When you tap on your yoga a light circle appears and fades over time to mark or show where you tapped and when you swipe a trail or tail appears behind of where you swiped then disappears over time. So when I opened my Yoga these taps and swipes were appearing all over the screen ramdomly in a very rapid pace. So I restarted my Yoga and saw that the swipes and taps were still there. So I chose to restart the Yoga again and the taps and swipes dissapered. After that I noticed that the touchscreen became unresponsive but the computer runs as normal butthe screen is unresponsive. Before I discovered the problem I could remember dropped the computer a small height but caught it. If there's a solution to this problem I'm happy to listen! Thanks. 

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Answer Match 68.88%

Hi,thanks a lot from hp companyI bought hp envy k212ne last week and I removed ubuntu and I installed windows 8.1 and I downloaded all of the drivers for my laptop from hp support .In addition before I install drivers in my laptop , I saw pen and touch in my control panel , but now it isn't there.Then I went to device manager (Human Interface Devices ) but I didn't saw HID-COMPLIANT TOUCH SCREEN ,there.So I need your help .Plz help me.

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Answer Match 68.04%

Hello everybody.

I got an ASUS N50Vn aka X5AVseries..

On the top of the keyboard I got a "touch panel" where I can control the volume, change the computers performance and so on.

But after installing Windows 7 it doesn't work.

Anybody knows what to do? Maybe a speciel driver I need?

Thanks, Peter.

A:ASUS - Touch Panel doesn't work?

You have to install all the acpi/she drivers from asus's website. You can use the vista or xp drivers.

(had to do this on an 1000he from asus, but I got almost all hardware keys working)

9 more replies
Answer Match 68.04%

i have dell inspiron n5010
i want to disable its touch pad but cant figure it out
there is a touch pad disabling button (right beside f12 key) but it doesn't work

can anyone tell me how to do it cuz it gets really irritating sometimes.

thank you in advace

A:Touch pad disabling button doesn't work

Touchpad problem

Hi. I don't know about a button to disable the touchpad on a laptop, but there is a free program that will do the same thing, so you can type away, and your arm won't move the cursor around. Try

9 more replies
Answer Match 68.04%

Hi Guys...I'm using the Lenovo multi touch driver for my X61T. With Windows 7 build 7000 the same driver when I wake my laptop from sleep the touch screen works. Starting with build 704x (i can't remember the exact build but it was the first leaked x64 build) when I wake the machine from sleep the touch screen doesn't work (both pen and finger touch)

I have tried to change USB settings but I haven't seen any fix. A restart of the machine means the tablet works again. Any ideas about a patch until Lenovo makes new drivers for Windows 7?

A:Touch Screen doesn't work out of sleep

There is a registry patch for better USB connectivity after waking from sleep, available from Lenovo.

Lenovo Support & downloads - Registry patch to improve USB device detection on resume from sleep for Windows Vista - Notebooks

How's the touchscreen working for you? Hope it's great! I don't like touchscreens because the screen can heat up and flicking your finger around on it can really burn.

4 more replies
Answer Match 67.2%

Screen was cracked so I replaced the screen. Now touch doesn't work.
There is no "Pen and Touch" and "Tablet PC Settings" in Control Panel. In PC info it says, "No pen or touch input is available for this display."
Touch DOES work on LINUX as I ran it from a usb drive, so it is not a hardware problem.
I have reinstalled Windows.
I have another Yoga 2 Pro and comparing Device Manager in both I see no differences.
How can I get the touch to work again?

A:Why doesn't my Touch work after replacing the screen on my Yoga 2 Pro?

try refreshing your PC maybe the driver is not working properly
If the touchscreen does show up on the device manager try updating the driver from there. (it will be listed under HID )
​Otherwise To refresh your PC Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)Tap or click Update and recovery, and then tap or click Recovery.Under Refresh your PC without affecting your files, tap or click Get started.Follow the instructions on the screen.

3 more replies
Answer Match 67.2%

Yesterday I reinstalled Windows 7 on my notebook PC. I had to use a Microsoft installation disk because unfortunately, serious errors resulted after I installed from the HP recovery program. Consequently the HP drivers that were installed automatically with the recovery program weren't installed on my system. I had to install several of them from the HP support site. I got everything to work except for the Touch volume control, or the Volume Scroll Zone as referred to by HP in the service guide. This is the device located just above the keyboard that increases or decreases speaker volume when you drag you finger on it. I installed the Quick Launch button driver but that only applied to the mouse and pointer touchpad. I looked at the devices listed in my startup configuration. I saw the synaptics pointing device and the HP quick launch buttons listed. So is the IDT PC audio driver.  What am I missing? Where I can I find it to activate the touch volume control?

A:Touch volume control doesn't work on dv6, looking for driver

@accordeoniste Try these. REO

2 more replies
Answer Match 67.2%

I bought a windows 8 hp pavilion touchsmart and touch screen worked. I updated to Windows 10 and it worked, only after I did a factory restore did it not work. I've tried everything with the device driver and another factory restore and it still does not work. I sent my computer in to get it fixed while it was under warranty and it was still not fixed. I resigned to it not working and I think that hp should have solved this problem before selling its computers. So we are blaming it on Microsoft 10, but that is not the issue when it worked until I did a factory restore and attempted everything suggested. I have a 350 dollar piece of **bleep**. Plus now my Mic isn't working and there aren't any drivers for me to upgrade to, anywhere.

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Answer Match 66.78%

Hello, My laptop is HP Pavillion DV6875se with Windows 7 OS. It was working great before a month, but all of a sudden the following issues came up1. The power button of the laptop doesn't turn on/off the laptop. I have to use a detachable remote to turn the laptop on. I don't see blue light on the power key, once the remote turns the laptop on.2. The quick play touch sensative keys above the laptop key board have blue light in most of them. But its flickering red for volume, and no indicator on the volume increase decrease touch region. Though some have blue indicator, red lights....none of the touch sensative keys function at present.3. The laptop touch pad is unresponsive. It has its blue light, which doesn't turn red even if the touch pad is locked. I use a USB mouse as of now.4. Laptop has 3 audio jacks. One for microphone, and 2 for headphone. The external speaker doesnt have any sound, so i have to plug in earphone everytime to listen anything. In control panel --> under sound --> playback ---> i see speakers and realtek digital output ---> both show green oscillating bars when an audio is played. But the volume key in quick play tab is flickering red all the time. The laptop is fully functional. But it would be great if the problems mentioned above gets fixed. Sincerely 

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Answer Match 65.1%

I have the issue that the touch screen + front camera + back camera + windows button on the screen are not working.

I tried installing the display/graphics drivers but that did not helped.

I bought this laptop from Saudi Arabia and it is still under warranty but I am out of country so i cant claim the warranty as well.

someone please sort out this issue and tell me the solution or tell me what i should do?

Help will be really appreciated.
some details about my laptop:

Toshiba Satellite U920T-B919.
windows 8.1 update 64 bit.


A:Satellite U920T - front/back cam + touch screen + win button doesn't work

Since you mentioned different issues with your notebook, I think that in this case its advisable to recover the notebook back to factory settings just to check if all these problems are related to system problem.

Regarding the webcam: the Windows 8 /8.1 already contains the webcam drivers and therefore additional webcam driver installation isn?t possible. Additional webcam driver does not exist simply.

From my point of few the whole description smells a little bit like a hardware problem of the upper slide part where the touchscreen is part of.
The win button as well as the both cams are located there and probably there is some lose connection between the two parts (touchscreen and keyboard)

Anyway, as I said above, its advisable to recover the notebook to factory settings just to ensure that the system isn?t the troublemaker.
In case of hardware problems, you would need to get in contact with service available in your country.

7 more replies
Answer Match 65.1%

Pasting in contextual information from another post. ~ OBconflicker.Bi!nf worm keeps reappearing, windows defender monitor stops working, slow computer, windows search protocol windows pop up, Malware, virusPop up windows keep appearing "Windows search protocol host stopped working and was closed" Itunes occassionally doesn't work, Media Sync doesn't work. Hard Drive keeps working in the background. Windows Defender no longer monitors the running programs.End of added information. ~ OBLogfile of Trend Micro HijackThis v2.0.2Scan saved at 8:46:00 AM, on 1/11/2010Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18349)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\Digital Media Reader\readericon45G.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exeC:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exeC:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Windows\WindowsMobile\wmdc.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Windows\sttray.exeC:\Program Files\... Read more

A:microsoft windows search protocol host stopped, slow, firefox doesn't work, itunes doesn't work

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 58.38%

hi all, I'm having an ipod touch connected to my computer for music purpose. but recently, windows doesn't recognize it anymore.
can some one help, please!!!!!!!!!!!!!!!!!
thanks in advance 

A:windows doesn't recognize ipod touch

Do other computers recognize this Ipod Touch - try the simple things first - different cable, then different computer.If another computer will not recognize the ipod then it is most likely a problem with the ipod.

3 more replies
Answer Match 58.38%

Or display and the settings are not changing for me. Rebooted the computer 3x and also the 2nd monitor 4x and nothing changes. This is a VGA monitor hook up.

A:Windows updated 8.1 and now 2nd monitor won't work.

Are you using video card drivers from MS or it's manufacturer ? If it's MS's driver it may be updated to wrong one.

1 more replies
Answer Match 57.96%

My laptop is HP envy 15t-ae000 CTO which run windows 8.1 . Today i updated my OS and restarted the system and found out that i am not able to use my touchpad.  I tried reinstalling the latest synaptics touchpad driver from the HP support center, but unfortunately it did not fix the issue. I tried to run the HP diagnostics during bootup for the touchpad and was not able to move the mouse pointer. Although the status of the diagnostics run says cancelled rather than failed.  If someone could suggest some probable solutions, it would be of great help. Thanks in advance. Regards,Srijith 

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Answer Match 57.96%

I did the update on Windows 7 on an Asus laptop.

When I get to the Windows login screen, I'm stuck. The keyboard and mouse do not work.

It's Windows related, though, as I can use the keyboard and mouse if I boot up with the recovery disk -- which tells me the only option is to wipe the machine -- or get into the BIOS settings.

I really don't want to wipe the machine if I don't have to.

Any suggestions?

A:Windows 7 Updated and now Keyboard/Mouse don't work

Had this happen a while back. Synaptics touchpad drivers were the culprit. (On a laptop). They must have updated through winupdate. I resolved it by using my laptop's touchscreen to sign in, then using system restore, but that may not be an option if you don't have a touchscreen. Assuming it is a laptop, do you have any external mice/keyboard you can use?

Somehow, we need to get into System Restore, so we can restore to a restore point where the updates weren't installed.

5 more replies
Answer Match 57.96%

Just got done updating windows and now my sound just quit. any help?

A:Updated Windows, Sound Wont Work

Hi Ninja117 and welcome to TSF !

Try reinstalling your audio drivers.

What kind of update did you do ?

3 more replies
Answer Match 57.54%

Hello,I am desperate for help. My laptop will turn on. And I can type in my password. But then when the computer loads it takes a very long time and when it gets to the desktop the keyboard, the mouse, the touchpad, and the touch screen won't work. I can see everything on my desktop. But I cannot open anything or do anything at all. How can I fix this?Thank you!!!

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Answer Match 57.54%

Updated to Windows 10 from Windows 8.1 two weeks ago.
Had problems with Firefox.  Tried to download to replace existing Firefox.  CNET site appeared to be correct but something seemed wrong so I killed the download. But.
- The windows start menu doesn't come up when I click on the icon, but if I right-click, a text menu does appear and lets me, for example, shut down.
.- If I click on the Windows End icon in the task bar, the screen flashes but End does not come up.  Ditto for the Windows Store icon.
-  Somewhere SpyBot S&D was erased, but I was able to download it.
- If I double-click on a photo in Windows Explorer, I get a popup that lists the name of the jpeg and says Invalid Entry to Registry.  If I right click on the photo and go to any of the options the photo is opened except if I choose Photo.
- Firefox cannot properly display the Yahoo mail page, though Pale Moon and Opera can.
- I have Avast Anti-Virus and MalwareBytes Anti-Malware and when I run their scans, they find no issues.
SO there are a few issues that I need help with.

A:windows 10 problems - start menu doesn't appear, windows key doesn't work, etc

Well the first thing you should try is to Run System Restore to before all of these problems started or to when you first installed Windows 10.
Then try to download Firefox from there website
Third thing is I would recommend to get rid of Avast it is low end and could be allowing virus I recommend ether McAfee or Norton Security.

Those are some things to think about
but it is all up to you when making your final decision

5 more replies
Answer Match 57.12%

I have my WP updated to 10.0.14393.67. However VPN seems not working. How? VPN is connected but there is no "lock" sign appeared like previous builds. When I check the ip address: whatismyip dot com, there is still the ip in Hong Kong, my home country. VPN seems not working.

A:[Windows 10 mobile] Updated to 10.0.14393.67 build, VPN not work

[see the attachment]
It is so strange to see VPN is connected but the lock sign does not appear. The previous build shows the lock sign.

4 more replies
Answer Match 57.12%

Cant get it to updateand when i use thr troubleshooternit doesnt work either
Farbar Service Scanner Version: 21-07-2014
Ran by Administrator (administrator) on 03-01-2015 at 16:34:05
Running from "D:\Users\Administrator\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Boot Mode: Normal
Internet Services:
Connection Status:
Localhost is accessible.
LAN connected.
Google IP is accessible. is accessible. is accessible.
Windows Firewall:
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is set to Disabled. The default start type is Auto.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.
Firewall Disabled Policy:
System Restore:
SDRSVC Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open SDRSVC registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open SDRSVC registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open SDRSVC registry key. The service key does not exist.
System Restore Disabled Policy:
Action Center:
=====... Read more

A:Windows 7 doesn't update and troubleshooter doesn't work

Please follow the instructions Here to run the System Update Readiness Tool. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:C:\Windows\Logs\CBS\CheckSUR.logC:\Windows\Logs\CBS\CheckSUR.persist.log

1 more replies
Answer Match 56.28%

hi from a new member.

i have a advent ua1 tablet pc 900mhz celeron running windows xp and the touch screen is not very accurate . i installed window 7 and i am amazed at the differance and how well the touchscreen works only prob no drivers exist for my embedded sound. so its back to xp for the moment . does any one no if i can run windows 7 touchpack in windows xp pro.

thankyou ......

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Answer Match 55.86%

Help my windows 7 laptop just keeps rebooting and i cant get to safe mode or recovery what should i do ?

A:system recovery doesn't work and safe mode doesn't work and just keeps reboting

System manufacturer and model?

0 more replies
Answer Match 55.86%

hi, I know there are many in the forum who have the same problem as mine. 
my computer was running fine last friday. I tried to start it on saturday, it says it can't startup and need to repair startup. I did run the repair but still can't startup. I tried to use system restore to earlier dates, it still can't startup. The computer has trojan virus before and I tried the anti-malware from internet to kill them. seems that it create more problem for my PC. I have some important files in the computer that I wish I have archived. 
wonder if any one can help. thx in advance.

A:can't start up computer-window7, repair doesn't work, restore doesn't work

I'll report this topic to appropriate helpers.
Hold on there...

6 more replies
Answer Match 55.86%

I cannot get Windows Media Encoder 9 to work at all at home, but I have no problems with it at work, so I know I'm not trying to do something with it that it can't handle.

At home, every time I try to convert either an AVI or a VOB to WMV, either using the wizard or the custom settings, it lets me get through it all and then, when it starts trying to encode, it throws up the message:
"Windows Media Encoder has encountered a problem and needs to close. We are sorry for the inconvenience. ..."

It never gives me any more information than this, just crashes and closes. I've tried repairing it through the control panel, as well as completely uninstalling it and reinstalling it, but it hasn't helped.

At home I'm running Windows XP Media Center. At work, where I've never had it crash, I'm running Windows XP Professional. Is there something in Media Center that causes it to crash? Is there any patch I can download or thing I can do to get it to work on my home computer?

Thanks for your help.

A:Windows Media Encoder doesn't work at home, does at work

I'm currently having the same problem . I open the .vob file set the output folder , settings etc etc . just as it was about to start converting , WME just stops and crashes . I use windows xp home edition so if your company's xp professional can make it work im thinking it is something in the professional edition which allows it to work not something in our edition that doesnt allow it to work. Are there any alternatives for encoding a video? i dont have much cash right now so i was hoping i might find some freeware alternatives . thanks

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Answer Match 55.86%

I purchased a HP Notebook with Windows 10 installed. I use it for work purposes, and my business requirement is to have Windows 10 PRO installed. Once I installed the PRO version, the page scrolling feature ceased to work, as did the two finger feature. Any help on making the correction?

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Answer Match 55.86%

had this computer for little over 2 months and snce having it the touch screen will not work at all hp 15.1 notebook, touch the screen nothing happens look in device manager cant even find the touch screen in there, any help would be appreciated, thanks

A:touch screen on windows 10 wont work

I request you to boot the PC to BIOS and test the touchscreen in BIOS. To boot the PC to BIOS, first turn off the PC completely. Keep tapping ESC on startup. You would get a startup menuPress F10 to get into BIOS. do not keep the PC in mute. Touch the screen in BIOS, the PC should beep.  If the PC beeps in BIOS (system utility), the touch screen is fine and you are facing a driver or a software issue. If the PC does not beep in BIOS, when you touch the screen, there is a issue with the display/touchscreen. Considered as a hardware issue (service or display replacment might be required). Please share the product number of your PC. This will help get the specification of your PC and I can give further suggestions.  ****Click the White thumb to say thanks********Please mark Accept As Solution if it solves your problem****

1 more replies
Answer Match 55.86%

Hi,My touch screen is disabled upon upgrading to Windows 10, I tried to uninstall HID Compliant touch screen from Device Manager then reboot, but still no luck. Anyone have found a fix? Thanks.

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Answer Match 55.02%

Since windows 10 upgrade, my touch screen on my pc no longer works. How can I fix this problem? I had also upgraded my son's laptop and now his mouse doesn't work on his, it works is a mouse is plugged in but not without on either computer. I am confused!

A:Touch screen no longer work after upgrading to Windows 10

Head over to the system builder websites to download and install windows 10-compatible drivers for your machines.i_Xp/Vista/W7/W10 User

3 more replies
Answer Match 55.02%

Since i bought my HP windows  beats sound smart touch laptop the audio on the laptop and the webcam will not work PLEASE HELP

A:My sound won't work on my HP smart touch windows laptop

@Beckyville5410?, welcome to the forum. When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.

1 more replies
Answer Match 53.76%


I turned on my laptop this morning to find that the touch pad doesn't work. This wasn't really a problem as I generally use a plug-in mouse, however, upon restarting my computer again, my keyboard also doesn't work.

I'm running Vista 32 bit and I have no idea what to do.

Does this sound like a software problem or a hardware problem? Is it possible that I have a virus that is causing this?

Would my best solution be to re-install Vista?

I have everything backed up so I don't mind doing that, however, I don't know how. When I bought my laptop Vista was pre-installed so I don't have the CD.

I'd be very appreciative to any help you guys could offer!

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Answer Match 53.76%

I am trying to use my CD-ROM drive and it doesn't work here are the list of things I have tried

Uninstalled and reinstalled the cd-rom driver it is a Matbleepa UJ-840D CD-ROM/DVD/CD-RW in my HP laptop (Didn't work)

Read stuff about code 39 and removed in the registry edit screen Upperfilters, Upperfilters.bak, Lowerfilters, Lowerfilters.bak and rebooted (Didn't work)

Removed itunes from computer (didn't solve the issue with cd-rom player)

Went back to a system restore point that was before the last time I used the CD-rom player and it worked and that (didn't work as well)

Read a lot of different posts about code 39 and nothing is given after the above steps are taken if it still won't work except to reformat which I would prefer not to do.

Any help would be greatly appreciated.

A:CD-ROM doesn't work, code 39 error, tried many things still doesn't work

1. Uninstall the drive through Device Manager.Restart computer. The drive will be automatically reinstalled.or...2. Delete Upper & Lower Filters computer.or...3. Download, and run Restore Missing CD Drive patchDouble click on to unzip it.Right click on cdgone.reg, click Merge.Accept registry merge.Restart computer.or...4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.You'll see two items:- ATA Channel0 (or Primary Channel)- ATA Channel1 (or Secondary Channel)Right click on each of them, and click Uninstall. Confirm.Restart Windows. They'll be automatically reinstalled.

6 more replies
Answer Match 52.08%

I am using Windows 7 and many times I change settings in saved remote desktop connections and they will not update. For instance I change the connection ip address and save as and overwrite the profile. I go back and edit and the old ip is there. Such a simple task and yet windows cannot save the information. Anyone have this problem?



A:RDC why doesn't it save updated information?

GibsonGK55, Welcome to the windows 7 forum.

You might want to see if you can create a shortcut for the Remote Desktop program and then make the mods to it and then use
the save as option to another name so that the next time you click on that shortcut, it should be as you changed it.


9 more replies
Answer Match 51.24%

Hello, I updated my PC to 8.1 pro only because I been reading they wont be offering assistance to 8 users and free upgrades soon so I took the leap. Now my PC runs fine on 8.1 except it does something to Chrome. Ever since I updated my Chrome takes forever to load a tab OR if I open a website I constantly get long loading pages and then they fail and if I reload page most of the time it loads sometimes fast sometimes 30 seconds sometimes not at all.

NOTE: I have upgraded when 8.1 first came out and had the exact same issues so using Chrome for everything I wiped my PC and reverted back to 8 and everything was fine.

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Answer Match 50.82%

turn on my computer and goes to the menu with safe mode and other options. When i click any of the options it seems like it starts windows but then it goes back to the same menu. what can i do?

A:windows doesn't work...again

Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.Type: chkdsk /rIt's important to have a space before the "/".To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.

12 more replies
Answer Match 50.82%

I had been using the Windows key to switch back and forth from Metro to desktop. When I am in Metro, pressing it does nothing, but it works everywhere else. I simply click on the desktop icon, so it's no big deal, but is there a solution?

A:My Windows Key doesn't work

Hello Vince,

It works, but the Windows key only takes you to the "Start" menu.

If you want to go to the desktop, then you would need to press the Windows + D keys instead.

9 more replies
Answer Match 50.82%

Okay here's the thing, my computer worked fine and all but one day i turned the computer off and now i can't get in to windows.. let me explain

When i start my computer everything works fine until the windows logo shows up it's loading but never finishes. after a while it gets BSOD for like a millisecond then restarts and when that happens it says ''Starting Automatic Repair'' and it loads up the thing is i can't see anything except my mouse so i can't do anything.

Things i've tried:
-Removing other potencial boot devices (USB, CD's etc.)
-Removing Graphics card.
-Changed the boot order.
-Install Win XP With Disc (doesn't work since windows don't boot up)


A:Windows 8 Doesn't work! Please Help!

Can you boot into safe mode? If so, boot into Advanced Boot Options - Windows 7 Help Forums > Safe Mode with networking and post it following the Blue Screen of Death (BSOD) Posting Instructions .

2 more replies
Answer Match 50.82%

Hey there I have a huuge problem my windows doest start I cant even start it in safe mode the thing that really botters me is that I formated all of my disks and everytime I start my pc this strange letters appear in my screen( ok I realized I cant post links but anyone that wants to see the photo of my screen plz send me a message) I dont know if its a virus or something and if it is where the hell is it i formated everything and I also tried to solve it with ubuntu even with live CD but my screen turns black with blue stripes plz help me I miss my pc

A:Windows 7 doesn't work

Juampiep said:

I formated all of my disks and everytime I start my pc this strange letters appear in my screenClick to expand...

You did actually re-install Windows 7 after formatting the hard disks yeah?

Your post isn't very clear, it would help those that can help you to know more. Why did you format it to begin with? What exactly did you do once you formatted it?

The more complete the information the easier it is for a member to provide you with assistance.

P.S. If you had formatted the hard disks during Windows 7 install, you wouldn't have any virus issues if it was a genuine disk.

3 more replies
Answer Match 50.82%

Hi guys Im Stelios , new here, I'm having a situation here with my pc regarding a Windows shortcut, the one in the title. All default windows shortcuts work fine ,all of them but the win +x ... My system is a desktop Windows 7 64bit and on my searching around the net , I found out that Windows Mobility Center is by default deactivated on desktops, on the other hand I found and correctly use these instructions. Now I'm able to use Windows Mobility Center but without the use of that specific shortcut. Whenever I try the shorcut, that known ''bing'' sounds and then nothing. I also tried this and this. please help.
Sent from my iPhone using Tapatalk

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Answer Match 50.82%

I upgraded my T61, Type 8897, to WIndows 10 from WIndows 7 Home Premium x64, with relative ease and patience.  I never could get Windows 7 to update so I took the plunge and am overall happy.  The only problem I've got is the hard wired LAN connection doesn't function.  If I go to Device Manager, I see the Network adapters are Intel 8256MM Gigabit and Intel Wireless WiFi Link 4965AGN.  Both adapters are listed as functioning properly. WiFi works but when I plug in a LAN cable and shut off the wireless then I get an error message "No internet access"  Troubleshooter's result is "Local Area Connection" doesn't have a valid IP configuration   Not fixed.

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Answer Match 50.4%

Hi, I've got windows 8(or 8.1 I'm not quite sure) product key from Dell support after they've changed my mother board and reinstalled windows. Now I want to reinstall my windows before upgrading them to windows 10, and I'm not quite sure which windows should I download for that product key? is it windows 8 or windows 8.1? And which version of windows?  e.g. 8.1? 8.1N? 8.1 Pro? etc. I'm really confused about it, can you give me any pointers for this please?
I've tried several versions of windows and it says everywhere the same
I attach a picture of that product key that was send to me maybe it will be any useful

A:windows product key doesn't work

I believe the software key isn't working as you are not using the OEM copy of Windows.
What was the OS shipped with the machine from the factory? Try installing the same version.

2 more replies
Answer Match 50.4%

Hi guys,
Well I've had my computer for like the past, 1 year or so.
Just like a few months ago, during August, there was a popup at the taskbar saying that windows can't download the update or something like that.
So, yesterday, I used the Operating System disc that I got when I first got my (gateway) computer, and reset everything. But, it still doesn't work!! I can't even download itunes anymore. I keep pressing the "Try again" button, and it doesn't work. The error code I get is "Code 8007000B".

A:Windows update doesn't work! :(

Using 'Windows Help & Support' feature

Windows Update error 8007000b

If you receive error 8007000b when you try to install Windows Vista updates, the Windows file system transaction log has become corrupted. The transaction log is used by the Windows file system to recover when a file error occurs. To correct this update error, you need to clear the log. Here's how:

To clear the file system transaction log
Click the Start button . In the Search box, type Command Prompt, and then, in the list of results, right-click Command Prompt, and then click Run as Administrator.

In the command prompt window, type fsutil resource setautoreset true C:\. (This assumes that C: is the drive in which Windows Vista is installed. If Windows is installed on another drive, change the drive letter accordingly.)

Restart your computer.

Download and install the update again.

If the problem persists after you have followed the steps above, go to the Windows Update Support Center website to try to find more information about the error code or to request support by e-mail.

Help and Support search term: WindowsUpdate_8007000b

3 more replies
Answer Match 50.4%

Last week, my computer using Windows XP crashed after the MS updates were downloaded and could not be revived. MS withdrew the update. After several days there was no fix forthcoming from MS, plus the computer being several years old, my husband bought an e-machine with Windows 7 OS as a replacement.

All good, right? Wrong....we have a problem that we haven't been able to figure out.

We have an Acer AL2002W widescreen monitor set with screen resolution at the recommended 1680 X 1280.

No matter what browser we use - Firefox, Seamonkey or IE, many websites load and use only 1/2 of the screen. Some of these are very popular, widely used sites such as the Wall Street Journal, New York Times and Hot Air.

However, on many other websites, the widescreen works perfectly - for instance, both The Drudge Report, Google Reader work perfectly and fill the entire screen. Which makes this difficult to diagnose.

We downloaded the latest driver for the monitor earlier today, rebooted - but the problem remains.

Does anyone have a fix?

A:Windows 7 - Widescreen Sometimes Doesn't Work

Hallo pdurant, if you click on this link Screen Resolution - Display Settings - Windows 7 Forums to this tutorial it may be of help?

2 more replies
Answer Match 50.4%

Hi all, I have recently installed windows 8 64bits on my pc. I have an ATI RADEON HD 3850 AGP , a motherboard ASROCK AM2NF3-VSTA and an AMD Athlon X2 4400+. I can not make my VGA work... When I try to install the driver manually it gets me this error, and in the device manager the VGA it's shown with a exclamation:

I can't change the resolution it is set in 1024x768... I have already tried some of them, but all shows me that error. Another thing that I have seen is that when I install CCC it only is installed in my pc ATI Engine control center, not the catalyst control center and the VGA it's shown with a exclamation too. What drivers should I install? And how must I install them?
Can sombebody help me please to get it work?


A:Ati HD 3850 doesn't work in Windows 8

DId you download the drivers from the following link:

AMD Catalyst

2 more replies
Answer Match 50.4%

Dear reader,

First of all, thanks for having a look at my problem and help.
Since two days ago I installed Windows 8 Pro on my PC.
Previously I was running on Windows 7 Ultimate.

Since the installation of Windows 8 I wanted to use the 'Store' app
on the Start screen, but till now, it doesn't work! (I activated the PC and
confirmed as trust PC at Microsoft Accounts with my mobile phone)

But it doesn't help. When I click on the Store app, it never opens. I see
the App icon making the click move when you press on it, but that's all, no error message,
or window appears why it doesn't open. I also tried with other accounts on my PC but
with the same result.

I hope anyone can help me, because I want to use it offcourse.
Thanks for your help, goodevening!

A:Windows 8 Store doesn't work

Welcome to Eight Forums. Good to have you.

Try SFC /SCANNOW Command - Run in Windows 8[1]=Performance Maintenance. A new feature in 8.

Please let us know if that works.

31 more replies
Answer Match 50.4%

Hi guys,

I'm new here but i had been doing a lot of serch but it seem i can't find anytihng to fix my problem. And thought i don't know much aobut computers.
Well i have laptop aspire 7520 and I just got windows 7 on (i bought it with vista). It worked fine when just before days my sound doesn't work anymore. On sound icon is red cross and it say "no audio input device is installed".
i tried to update sound in Device manager but it's just not there. Only thing i found was system speakers and for that it said there is no driver and i couldn't update those too.
I installed driver from acer site but it just look like it isn't there on my laptop. I'm alredy hopeless

I appriciate any kind of help,

A:Sound doesn't work in Windows 7


First, could you have a virus? Please download Malwarebytes free and do a scan.

Also try a System Restore to a point before the problem arose.

Hope this helps,

9 more replies
Answer Match 50.4%

It is windows 10 that doesn't give me the driver for my dvd+or - disk drive

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Answer Match 50.4%

i'm using windows xp service pack 2. i try to go to the windows update page and all i get is a blank white screen and on the bottom left hand corner of the screen, it says done. but nothing is there. if i edit the top url, i can go anywhere i want but just not windows update. i have no viruses, spyware, adaware as i have a thorough check of all and came up empty.

Any suggestions.

A:Windows update doesn't work

8 more replies
Answer Match 50.4%

Hello, I have bought a game from the USA and I still can't play it on XP: Jeff Waynes War of the Worlds (RAge Software) edited in 1998. They say it is because of Direct X: XP uses Direct X 8 or 9 and the game uses only Direct X 6. I have heard of a program that can simulate Windows 98 and apparently it seems to be the only solution. Can someone help me plz ?? I would appreciate,

A:windows 98 game that doesn't work on XP

Have you tried running the programin compatibility mode (Right Click>Properties>Compatibility>Run in Compatibility mode for Win98)
You may also want to set it to run at 640x480, disable use of visual themes.

3 more replies
Answer Match 50.4%

My Windows 8 laptop has a mic built in, which always worked fine. I also have a mic I can plug in which always automatically worked when plugged in.
However, a few days ago I plugged it in and nothing happened. It still works on my desktop. I haven't changed any settings.
I bought a headset. This works fine on my desktop, but not on my laptop. I have sound through the headphones, but the mic isn't working.
When I look at the audio devices it doesn't show, although I'm not sure it used to show the other mic either. I've clicked to unhide other devices, still doesn't show. I tried going to add a device but it doesn't find anything.
I tried troubleshooting, but it finds no issues.
For some reason the built in mic did stop working but that is now working again. I didn't change anything. However, the headset mic still isn't doing anything.
What can I do to get the headset mic working?

A:Microphone doesn't work (Windows 8)

When in Audio Properties - Recording tab - Did you unhide also any internal/external mic?

18 more replies
Answer Match 50.4%

Hello, I just bought Windows Vista Home Basic recently, installed it and I noticed that everything appears to work except for Windows Explorer ... "Windows Explorer has stopped working", "Windows can check online for a solution to the problem and try to restart the program. " "Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b091
Fault Module Name: TGT_BHO.dll
Fault Module Version:
Fault Module Timestamp: 4461222a
Exception Code: c0000005
Exception Offset: 000021bf
OS Version: 6.0.6000.
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311"

I thought it was just a bug that will be fixed later I guess, but I do not want to have to reinstall Windows Vista again...

A:Windows Explorer Doesn't work at all

6 more replies
Answer Match 50.4%

I have the following problem,
I connect some XP (Pro, 32 bit) Clients using a bat file to our NAS
(Still using workgroups, no server)

The command in the bat file is like this

net use \\NAS01 /user:Admin Password
net use \\ /user:Admin Password


net use \\NAS01 /user:coputername\Admin Password
net use \\ /user:coputername\Admin Password

This is working with all my XP clients pretty fine.
No I want to do the same with a Win7(Pro, 32 bit) Client .
The exact same command occurs this error message:

System error 1326 has occurred.
Logon failure: unknown user name or bad password.
(Username and password are correct, working on all XP clients)

Very strage, is that when I am using a non existing user name and any password, i says:

The command completed successfully.
Well that doesn't help at all, because I cannot access to the NAS and of course I want to use my existing username.

Anyone has a idea about this?

Thanks in advanced

A:Net use doesn't work on Windows 7 computer

Not knowing what your NAS device is, could it be that it's Samba v2 based which doesn't support NTLMv2 authentication?
If so you have two options, upgrade Samba on the NAS device to version 3, or revert Windows 7 to use NTLMv1 instead.

To change Windows to use NTLMv1 perform the following:
Start > Run > secpol.msc
Local Policies > Security Options > Network Security LAN Manager authenticatioin level
Select Send LM & NTLM - use NTLMv2 session security if negotiated

Hope that helps.

5 more replies
Answer Match 50.4%

Here's hoping someone can help.

When I click on Start/Search, nothing happens. When I go to Windows Explorer and right-click on Local Disk (C:) and select Search, nothing happens. But, if I click on the Search magnifying glass on the toolbar, I get to search.

Here's a copy of my HijackThis Logfile:

Logfile of HijackThis v1.98.2
Scan saved at 7:03:20 PM, on 10/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\Syste... Read more

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Answer Match 50.4%

Hi.So i just bought myself Y500 and second gpu doesn't work. It doesn't get hot and thus there is no airflow from the fan of it. I updated my BIOS and have the latest Nvidia drivers. SLI is enabled in the settings.I tried these settings in the nvidia control panel because someone had similar problem and was advised to do this:SLI rendering mode --> Force alternate frame rendering 1 (and/or 2) Turning vsync offPower management --> prefer maximum performanceDidn't help.I downloaded nvidia inspector and with changing those settings it looked like that the second gpu got active, but still it did not show any activity in the nvidia gpu activity window. However SLI visual indicator shows that both gpu's are active. I guess they are but do not work properly. I tried to play Trials Fusion and it became unplayable with fps around 20. On the original settings works ok but only on one GT 650m gpu.I hope the solution is not downgrading to Windows 8, since someone from Lenovo said that Windows 10 is not supported by Lenovo for Y500. Still someone wrote that Win10 works fine on Y500. What could i do get my rig working properly? Please share your knowledge that might help me =)Thanks in advance.? 

A:Second GPU doesn't work on Y500 under Windows 10

Also did the VGA BIOS update. First i thought it's only for win8 users... didn't solve my problem.

1 more replies
Answer Match 50.4%

Versie van Software Licensing-service: 6.1.7601.17514

Naam: Windows(R) 7, Professional edition
Beschrijving: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activerings-id: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Uitgebreide PID: 00371-00178-926-700006-02-1043-7600.0000-1312010
URL van processorcertificaat:
URL van computercertificaat:
URL van gebruikte licentie:
URL van productcodecertificaat:
Gedeeltelijke productcode: T2Y4K
Licentiestatus: licentie
Resterend aantal nieuwe Windows-activeringen: 4
Vertrouwde tijd: 13-1-2016 13:32:51

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 1:13:2016 11:34
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered Fil... Read more

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Answer Match 50.4%

A while ago i cleaned out my keyboard. Later after that, both my CTRL keys don't work properly, and the button to turn wireless off and on does not glow blue. When trying to copy something, Right CTRL+V just prints out L;j. Pressing it in general turns the volume up or down. It makes generally hard to play games and i have to rebind crouch in all my games.

A:CTRL key doesn't work, Windows 8.1

Your specs say PC/Desktop but Keyboard says Built-in HP Keyboard. I don't understand, can you explain more please?

Have you tried another keyboard (external if necessary)?

1 more replies
Answer Match 50.4%

Just updated to 8.1 yesterday. Since then, there have been issues.

If I left click on the Folder Icon in the task bar or right click and select "File Explorer" I will get the usual blue circle telling me to wait, except the window never appears. Instead the screen changes "purple" as if the metro start page is about to appear, then flashes back to my desktop and nothing happens.

If I right click on the "new" start icon and select File Explorer from there everything appears to work I can also click on the normal Folder Icon and select a folder that has already been opened.

Once opened, I can step into and out of folders, select files, perform tasks on them etc. Unless I right click and try to bring up the pop up menu, then the same thing as described above happens. This occurs on files or folders.

Not a show stopper but very annoying. Any ideas?

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Answer Match 50.4%

The old keyboard is from an old Dell XPS from 15 years ago.
It worked fine on my last computer a Dell GX620 with XP.
My new computer a locally made one in an HP case has windows 7.
Old keyboard isn't even recognized.
Is it now obsolete or something.

Microsoft seems devoted to making hardware as well as operating systems routinely obsolete. IMHO.

A:old keyboard doesn't work with windows 7

Yeah, I hear ya. I have a Filco I really like these days.

9 more replies
Answer Match 50.4%

when i click windows update i get "Internet Explorer cannot display the webpage." i can open other pages in iexplorer, except windows update pages. i had Thinkpoint, which appears to be gone thanks some advice from this forum. system restore attempts have also been unsuccessful. i'm not sure if the windows update and system restore issues started before the thinkpoint infection. thanks.

A:windows update doesn't work

Hi -
As a side note , please do not use System Restore until an expert has finished malware cleanup and tells you it is OK -
You may re introduce some of the infection back to your system -

Thank You -

2 more replies
Answer Match 50.4%

Hi. This problem affects my Windows Vista Home Premium SP2 computer.
Occasionally, when I log on the computer after locking it for a long time, the keyboard acts as if the Windows Key is depressed. (Pressing E opens explorer, R opens the Run dialog, U opens Accessibility Options, etc.)

This is fixed easily by entering the security dialog (Ctrl+Alt+Del). However, once I do this, the Windows Key appears to stop functioning.
Tapping it will not open the start menu (for the record, nor will Ctrl+Esc), and none of its combinations work except Winkey+L to lock.

Can someone explain to me why this happens and how to fix it?

A:Windows key doesn't work properly


Try another Keyboard and see if the problem is still there.

4 more replies
Answer Match 50.4%

my cd rom was working before the upgrade to windows 10,but after upgrading it doesn't work at all either when presseing the button on hardware or when slecting "eject" on my computer,it doesn't respond as it's not a part of my laptop while the cd icon is it a hardware or software problem!!

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Answer Match 50.4%

I'm using a Logitech USB headset and it works perfectly on Ubuntu, but it doesn't even recognize it in Windows. It puts the yellow triangle over it in the device manager. I've tried reinstalling my drivers and tried a couple things I looked up but none of them worked.

Any clue on how to fix this?

A:Sound doesn't work on Windows

Two things I see from your screenshot.

!. You do not have a PC sound device installed. All that is showing is AMD High Definition Audio Device, which is audio for HDMI.

2. What error code is showing for the Logitech? With it connected, Uninstall it in the Device Manager then disconnect it and restart the PC. After Windows starts, connect it and see if it is recognized.

1 more replies
Answer Match 50.4%

Windows Update doesn't download from MS anymore. When I try to manually update my comp opens a new browser, goes to Micorsoft Windows Update. In the browser it sez:

"Checking for the latest version of the Windows Update software...

Depending on your connection speed, this might take a minute. During this time, you may receive one or more security warnings. Review each security warning to ensure that the content is signed by Microsoft, and then click Install or Yes to install the software."

But nothing happens. On the left side of the window, the Install Updates, View Installation History, & Restore Hidden updates is greyed out.

Any help would be appreciated...


A:Windows Update Doesn't Work

That's normal if you have a dial-up connection (like me), as it does actually take about 30 seconds and then the page refreshes by itself, but 30 sec. is max for that page...
During that time you will not see anything happening (no progress bars, or hourglass) or anything, but if you're running SP2, you may get a Windows Update ActiveX download warning which you should allow...

NOTE: If it gets stuck there,
1. Try deleting your temporary internet files..
2. Setting your Internet Zone security level at Medium..
3. Adding * to your trusted internet sites list..
4. Accept all cookies from

3 more replies
Answer Match 50.4%


The last time an update was installed was in January..since the next time i was offered an update, Windows Update or any of the programs that use windows update fail to update. Also i can't download the updates manually..standalone msu installers also dont work.. windows defender, IE8 installations also fail to update. And unfortunately i have deleted the recent system restore checkpoints before i knew about this problem.
Windows Update gives error 80070002, i have tried the "solution" to delete temp update files, and all other solutions i could find on the internet. Windows defender gives the same error. The updates can be downloaded from windows update, but cannot be download (not even manually in .msu package)
I also lost many shortcut files of MS Office (the icon turned white and they lost their target). Some shortcuts of 3rd party programs are also lost (which were supposed to be in c:\windows\installer\blabla\

I have Windows Vista Home Basic with SP1 (SP1 came with the ssytem when i bought it). This is very weird. I have no other choice than to reformat drive and use recovery disk. Please help.

A:Windows Update doesn't work

Originally Posted by Huki


The last time an update was installed was in January..since the next time i was offered an update, Windows Update or any of the programs that use windows update fail to update. Also i can't download the updates manually..standalone msu installers also dont work.. windows defender, IE8 installations also fail to update. And unfortunately i have deleted the recent system restore checkpoints before i knew about this problem.
Windows Update gives error 80070002, i have tried the "solution" to delete temp update files, and all other solutions i could find on the internet. Windows defender gives the same error. The updates can be downloaded from windows update, but cannot be download (not even manually in .msu package)
I also lost many shortcut files of MS Office (the icon turned white and they lost their target). Some shortcuts of 3rd party programs are also lost (which were supposed to be in c:\windows\installer\blabla\

I have Windows Vista Home Basic with SP1 (SP1 came with the ssytem when i bought it). This is very weird. I have no other choice than to reformat drive and use recovery disk. Please help.

Hi Huki,

Have a look here;

Also check that your system date and time are correct


5 more replies
Answer Match 50.4%

Suddenly, I noticed that Windows update no longer works. I still get automatic updates, but for some reason I can't manually update things. Anyone else seen this? If you note, they're asking to install an Active-X control, but the information bar doesn't popup to allow me to continue.

I set the security back to defaults, but that didn't seem to have an effect.

A:Windows Update Doesn't Work

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I've upgrade for Windows 10 and the cam isn't work anymore. I tryed to install all drivers for W10 64bits available in Lenovo support site but any one works. Anyone can help to solve it? See attached print screen error - CODE 0xA00F4244(0xC00D36D5)

Sem título.jpg ?45 KB

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My Windows Update was working fine up until about two weeks ago.  Two weeks ago my Kaspersky ran out and I switched over to Bit Defender.  I am trying to install a new program and get the message that my Net Framework needs to be updated, there is a current Net Framework 4.0 update but it won't download.  I ran the troubleshooter and tried many other things to get Windows update working.  I get the message "Windows cannot search for new updates"  code 80080005.  My most recent check for updates was on 8/20/2013.  Checking my update history I had numerous updates up until 9/10/2013, I was also able to download one two days ago, but there are two more and they will not download.  I might add that the numerous updates until 9/10/2013 were all installed successfully, and it was not until I installed Bit Defender that I cannot use Windows Update. 

A:windows update doesn't work

No guarantees but you might like to try the following sequence:
Uninstall Bit Defender using their removal tool:
Uninstall Kapersky using their removal tool to remove any remnants:
(Windows Defender now active?)
Run the MS Windows 7 Update Fixit Tool:
Test Windows Update functionality.

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Hey I have been trying to take screenshots on my laptop, but whenever I press Win+PrntScr, I get the dimming effect, but I don't get the actual screenshot anywhere in my Pictures.

Any help would be appreciated!

A:Windows 8 -- Win+PrntScr doesn't work

Originally Posted by PigsFTW

Hey I have been trying to take screenshots on my laptop, but whenever I press Win+PrntScr, I get the dimming effect, but I don't get the actual screenshot anywhere in my Pictures.

Any help would be appreciated!

Check for a folder labeled 'Screenshots' in Libraries\Pictures or C:\Users\your moniker\Pictures.

11 more replies
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forget about my post ... there?s an other place it fit?s better ... sorry for mistake
i have also just set up a old samsung-notebook with Win7-ultimate-x32 and Windows Update doesn?t work.
Please, Please someone can help. I still have tried several things. But nothing stopped svchost allocating whole cpu till stopping wuausrv.
KB971058 doesn?t help
net stop bits
net stop wuauserv
%windir%\system32\regsvr32.exe %windir%\system32\vbscript.dll /s
%windir%\system32\regsvr32.exe %windir%\system32\mshtml.dll /s
%windir%\system32\regsvr32.exe %windir%\system32\msjava.dll /s
%windir%\system32\regsvr32.exe %windir%\system32\jscript.dll /s
%windir%\system32\regsvr32.exe %windir%\system32\msxml.dll /s
%windir%\system32\regsvr32.exe %windir%\system32\actxprxy.dll /s
%windir%\system32\regsvr32.exe %windir%\system32\shdocvw.dll /s
%windir%\system32\regsvr32.exe wuapi.dll /s
%windir%\system32\regsvr32.exe wuaueng1.dll /s
%windir%\system32\regsvr32.exe wuaueng.dll /s
%windir%\system32\regsvr32.exe wucltui.dll /s
%windir%\system32\regsvr32.exe wups2.dll /s
%windir%\system32\regsvr32.exe wups.dll /s
%windir%\system32\regsvr32.exe wuweb.dll /s
%windir%\system32\regsvr32.exe Softpub.dll /s
%windir%\system32\regsvr32.exe Mssip32.dll /s
%windir%\system32\regsvr32.exe Initpki.dll /s
%windir%\system32\regsvr32.exe softpub.dll /s
%windir%\system32\regsvr32.exe wintrust.dll /s
%windir%\system32\regsvr32.exe initpki.dll /s
%windir%\system... Read more

A:Windows Update doesn't work.

forget about my post ... there?s an other place it fit?s better ... sorry for mistake

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-P6YY3-YMY46-84MB4
Windows Product Key Hash: jTV2kipiYLyHbVtWLMP48o3GWwc=
Windows Product ID: 00426-OEM-9154277-24190
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {AFE27E9A-51FE-4FED-BDC0-C1A5FB868B97}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1F... Read more

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I purchased a Gateway desktop with Win7 installed, but no installation disc. When I try to run Windows Update, it takes me to the site, but the shield is X'd out, and it tells me the service is not running, although in fact it is. I have seen others reporting this same problem, at sites all over the Internet, and have seen about a dozen suggested solutions, none of which works for me (or for a lot of other people). Any advice on this, apart from waiting for Microsoft to fix it (and deliver the fix in some way other than WU)?

A:Windows Update doesn't work

Have you tried turning off your firewall for a few minutes?

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I don't know why MS would put a program on an OS that will not even work. I went to use it for the first time to burn 3 video files, and I could only get to the first screen, and if I clicked next, the program crashes.

Doesn't even say what was wrong, just said it encountered a problem, and searching for a solution (surprise, surprise, no solution is found). How do I get this to work?

A:Windows dvd maker doesn't work?


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Hi guys,
I just formated my PC which had Windows 7 32 bit and intsalled Windows 7 64 bit. The problem is that everything works great except my audio. I installed the latest drivers from Intel's website but to no avail. I even tried downloading it from Realtek but also it didn't work. You see I was using my SB 5.1 on 32 bit but since there aren't any drivers for it on 64 bit I had no choice but to use the intergreted audio in my motherboard. What should I do?

Thank you.

A:My audio doesn't work on Windows 7 64 bit !

Take out the "Creative Sound Blaster 5.1"and stick with the Realtek onboard card.

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Alright, every time I try boot into Windows, it first takes forever to load, and Windows Explorer never loads ("Windows Explorer has encountered a problem and needs to close"). I try to boot into safe mode, and when I try to log into my profile, I get an error saying something about the possibility of a corrupt user profile (among other things). I log in to the temporary profile and Explorer still won't load.

Is there a way to fix this without reinstalling? (for the third time)

EDIT: I'm using Windows XP Home SP3 with IE8 beta.

A:Windows explorer doesn't work

Is there a way to fix this without reinstalling? (for the third time)EDIT: I'm using Windows XP Home SP3 with IE8 beta.If I were you I would go back to IE7, Delete the IE8 beta. and take a read through this thread.

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Here is my problem: I have Outlook Express and Internet Explorer in my task bar. When I click on either of them to open them nothing happens. I get the hour glass for a few seconds but it goes away. However, if I try to open them then I go to the task manager and close "explorer.exe", IE and OE will open. Of course, I can't really do much after this. Also I am unable to open any folders, drives, etc. because explorer is messed up. However, I am able to open most programs on my desktop and start menu (including Word, games, etc.). I can't open IE or OE from here, though.

Netscape does work, including the mail program. MS Messenger does NOT work.

I hope someone can help me. I've run Antivirus, AdAware, Spybot, and HiJack this.

Logfile of HijackThis v1.97.7
Scan saved at 7:01:22 PM, on 5/15/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\devl... Read more

A:Windows Explorer doesn't work

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I have a computer that I use as a media center. I had been running Vista Ultimate x64. Using this OS I was able to use WOL just fine. All I had to do was enable WOL in the BIOS and in the network card properties.

Against my better judgment I decided to try an upgrade to Windows 7 Ultimate x64 as opposed to doing a clean install. I was actually very surprised that the upgrade went smoothly. Everything is working fine, except suddenly my WOL does not work. The OS upgrade obviously didn't change anything in the BIOS, so that leaves me to look at the network card settings.

What I found was somewhat odd. The network card was set to enable WOL using "magic packet and pattern." I set it simply to "magic packet" as this is how I had it on Vista. Unfortunately it did not help. From my reading about WOL, this leads me to believe that something about Windows 7 is not "setting" the network card to allow WOL upon shutdown. It might would work from standby, but that doesn't help me any.

My system is as follows:
Intel Core 2 Quad Q6600
Asus P5W DH Deluxe
4GB Corsair DDR2-800
Nvidia 8800 GTS 320MB

The network card(s) on the motherboard are based on the Marvel Yukon chipset.

Any suggestions?

A:Wake on LAN doesn't work in Windows 7?

It occurred to me that I hadn't actually looked at the driver. The driver that was installed for the network card was dated March 2009, directly from Microsoft. This tells me that windows updated the driver from what I had when it installed. I went to Marvell's website and found a driver from October 2009. I installed this and low and behold I had a new option, "wake from shutdown." I enabled this and it worked just fine.

I really should have done that a week ago.

1 more replies
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My computer is windows 7 ultimate service pack 1. My windows update doesn't work. I can't search for new updates because it displays the error Code 80072EE6. Therefore i can't update my windows.

A:Windows Update doesn't work

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Ever since I upgraded from Windows 7 to Windows 10 last week, voodoshield doesn't seem to work.  I even tried restarting the computer.  In addition to restarting, I tried uninstalling and installing again but still it doesn't work.  Any help will be greatly appreciated.Mod Edit:Moved to AV & AM Software ~~ boopme

A:Voodoshield doesn't seem to work in Windows 10

What are the System Requirements for VoodooShield?
For PC's, VoodooShield is compatible with Windows XP* SP2 through Windows 10 (32 & 64 bit).
For Servers, VoodooShield is compatible with Windows 2003 Server* and above (32 & 64 bit).
*VoodooShield is compatible with Windows XP and Windows 2003 Server, but does not offer all of the features or quite the level of security that the more modern operating systems offer.

Source: VoodooShield
According their site it's compatible with Windows 10.
I have no experience with it so I cannot help you, maybe/hopefully another user can?

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This is the second time this has happened. I had to reinstall Windows 10 the first time, via an excellent tech in India. Help!

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Every single time I restart my computer since I upgraded to Windows 10 the Ethernet stops working. I go through the trouble shooting and the same issue always come up- ?Ethernet Doesn?t Have A Valid IP Configuration?

In order for me to make my ethernet to work I must shut down my PC and fully power cyle my router then turn my PC back on. However, if I need to restart my PC for some reason the ethernet stops working once again and I must go through the same process.

Does anyone know a fix for this? It is extremely annoying and only has hallened since I installed Windows 10.

A:Windows 10 Ethernet Doesn't Work

You may find some useful information in this tutorial from Tom's Hardware. The article is for W8.1 but similar steps can be followed in W10.


2 more replies