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Need a copy of Factory System Recovery disk of HP Probook 45...

Q: Need a copy of Factory System Recovery disk of HP Probook 45...

In my laptop "HP Probook 4530s" came without Recovery disk, Please anybody can help me send link I will download or how can I buy I will buy it.

A: Need a copy of Factory System Recovery disk of HP Probook 45...

Hi: If you live in the USA/Canada, call this number and order a set of recovery disks for your notebook. Have the serial number of the PC handy to give to the customer services rep. 1-800-334-5144 If you do not live in the USA/Canada, I have this old worldwide HP business PC phone directory.

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Answer Match 84.84%

Hey Guys,

Looking for your advice and any links if any...cheers in advance

My Situation

In December 2009 I purchased a Toshiba Qosmio X500 - Model No. PQX33A-00X00J

At the time I upgraded my purchase from Toshiba Reseller BD4U, going from the standard 1x 500GB Sata drive + 1x 64GB SSD... to instead having 2x 500GB sata drives. I purchased with 3 year onsite next business day warranty, that is is now expired.

It came loaded with MS Win 7 Premium Home Edition - but no disks provided.
My Needs
I need/want to factory reset my PC - its starting to run slowI need to re-partition from my existing 4x partitions to just having 2
The Issues
Possibly as a result of upgrading the disk drives at time of purchase, I don't believe I have a hidden Recovery partition in order to do a System Recovery from the Hard Disk Drive - see image of my current partitions attached I don't have Win 7 OS installation disks or Toshiba Driver disks as they should have been installed by Toshiba
My Questions
Do You agree that I DONT have a Recovery Partition - when looking at the partition image? I'm confused on this point coz people say its hidden!?Given I have no Toshiba Drivers Disk or Windows 7 OS disks - what should I do? I'm thinking of downloading Win 7 (use my product key from sticker under PC) and making a disk/USB (but need to learn how)Is this where I get ALL necessary Toshiba drivers for my PC from?Does Toshiba provide a link on its site and instructions on where to get Win 7 ... Read more

A:Qosmio X500/00X System Recovery (Factory Reset) From Hard Disk Drive or Separate Disk

Sorry the model is Qosmio X500/00X

3 more replies
Answer Match 72.24%

Hi, I have a probook 450 G2 and I changed hard disk for a SSD disk. Now I try install Windows 10 pro with recovery disk HP and it installs all good but the copy not is activated and it give me a error 0xC004C003 when I try active it.In the article speak over it:   Can somebody help me? Kind Regards 

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Answer Match 72.24%

I'm having multiple issues with my HP Pavilion g6 laptop-(4yrs old)-----I've done a little research and want to "wipe it clean to the day I bought it"---what's the difference in the three? I've already saved my personal files externally, so I've nothing to lose on it. I realize it's a several step process--recommend any links? thanks much

A:Factory Restore V Factory Reset V System Recovery

Factory Restore is to the state it was when you first got it.
You will then need to run 4 years worth of Windows Updates bit by bit - don't be tempted to allow Windows to update them all in one go. Choose them in block of say 10, chronologically, restarting the system carefully each time.

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Answer Match 70.98%


I just ran into a problem during my upgarding my laptops to win 8 pro from win 7 and also win 8

2) I have discovered that my laptop which came with win 8 which i upgraded to win 8 pro with a dvd, has had the contents of the hidden partition deleted in the upgrade process [as told to me by acer][that is i can no longer go back to factory default settings ever!].The hidden partition is going to be returned to original condition.So i would like to copy the image of that hidden partition somewhere,where i can copy it back onto the hdd hidden partition should this ever happen again for whatever reason.But not onto a dvd,either a externall hdd or usb stick if its possible.

2) i have another acer laptop which i have also upgraded,but from win 7 to win 8 pro.
And it seems that the hidden partition and the factory default settings in that laptop have been untouched!! as i have just restored it back to factory condition.
But i would also like to copy the hidden partition for this one.
And i also have other laptops with hidden partitions with vista and xp.

[so win 8 will delete the factory settings in a hidden partition when it is an upgradde from win 8 to win 8 pro but not from win 7 ???

What are the ways to copy the hidden partition for ones i know how to remove the hdd and ones that i do not?? In a way that is easy to copy back to the hdd concerned.

Thanks in Advance

A:copy hidden partition used for recovery to factory default

For all notebooks with all OS's


We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.

Originally Posted by win8user2013

2) I have discovered that my laptop which came with win 8 which i upgraded to win 8 pro with a dvd, has had the contents of the hidden partition deleted in the upgrade process [as told to me by acer][that is i can no longer go back to factory default settings ever!].The hidden partition is going to be returned to original condition.So i would like to copy the image of that hidden partition somewhere,where i can copy it back onto the hdd hidden partition should this ever happen again for whatever reason.But not onto a dvd,either a externall hdd or usb stick if its possible.

DO NOT USE THE DVD TO UPGRADE, as you will make the Recovery Partition UNUSEABLE.

Use Windows 8 Pro Pack.

To upgrade Windows 8 core, you need to use the Pro Pack.
To upgrade to Pro Pack
No install files needed.
Only the Upgrade key is need.
Add Features to Windows 8

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Answer Match 67.62%

Hi Looking for any help or advise in the right direction. if any one can help. Through windows i chose to retore your computer to its original factory condition. I chose to recover without backing up my files (as non were needed) I chose ali 3 tick boxes to reformat drive reinstall software to factory defaults. Once recovery was complete it asked for me to click finish to restart. The time to complete was very short. Once it restarted its showed BOOTMGR is missing If i choose esc and go into the menu and choose f11it says it canot find recovery parition  Were can i get a factory restore disk from for the Hp Pavilion g6 series in the uk. Thankyou in advance

A:factory default recovery disk

caz2 Hello;Allow me to welcome you to the HP forums!I don't know that you can order HP Recovery Media from the UK. You should contact HP Customer Support and see if this is possible: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If they don't have it or won't send it to you, a couple of other sites you should check are: and Luck

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Answer Match 66.78%

This is my third attempt to factory inage recovery and every time it gets stuck at disk #2 of the recovery dvd (OEM) and the cyberlink software say error : 0xe0ef000e

A:While Factory image recovery operation was on disk 2 i get e...

This is akshay kolte againPlease note that whenever it gets stuck at disk #2 installation at around when 70% installation is completed; iv observed that my dvd driver suddenly drops its high rpm and vibration sound thats as if the reading lens is again finding a start positions as it does whenever we insert a dvd/cd for first timei hope my disk #2 which barely have any catches on it is not the problem..... i'm thinking og making a duplicate dvd of disk #2 of recivery dvds might workMeanwhile iv satrted that "kill disc" procedure lets see if that works

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Answer Match 66.78%

I have a hp Pavillon All-In-One 23-f250, out of nowhere it stopped booting, it comes up saying: Prepairing Automatic Repair, then says; Diagnosing your PC, then: can not repair it, I try to do a recovery but it says: this PC has no Adminstator.I fooled around did not work, but next day when I turned it on it worked fine, then next day did not!I am thinking that to get Recovery Disks & try to boot to it/them maybe I can get it going.Can someone help? Pls.... 

A:Where to get the Factory Settings Recovery Disk for Pavillon...

Hi: According to the product specs for your PC, it originally came with Wndows 8. Below is the link to order W8 recovery disks for your PC (listed under Order Recovery Media. Select the W8 operating system from the drop down list and you will have the option of ordering DVDs or a USB flash drive recovery media. Once you have W8 installed, you can take the free upgrade to W8.1 again from the Windows Store.

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Answer Match 66.78%

How to do factory reset without recovery disk and accidentally recovery drive also deleted .. My window is 8.1 single language and pre installed window

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Answer Match 66.36%

I am trying to recover my ASUS K52D Notebook PC to factory settings. I am currently running Windows 7 operating system. I do have the Driver & Utility Ver.1.0 disk, but I have lost the System recovery disk that was made by the store where I purchased my laptop from. I have tried recurring it using the partition file thing that's on my computer, but I received an error message. I am wondering, is there a way to recover my Notebook to factory settings without using the partition or the recovery DVD? And if not, what are my other options at this point?

A:Recovering Windows 7 to factory settings without recovery disk

No; you need the Recovery partition or set of Recovery DVDs or CDs. You may be able to purchase the Recovery DVDs from Asus.

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Answer Match 65.52%

My Windows 7 laptop dell home premium, I tried to install Windows 10 and it failed. It got stuck during the installation after I restarted it, the installation won't continue it will be stuck in the loading screen. I don't know how to fix this problem. I don't have a recovery disk for it. Please help.

A:No recovery disk unable to restore back to factory settings.

Power down and then power up and press [F12] and run the preboot diagnostics.
Then follow the instructions here to recovery your data onto an external hard drive:
If the diagnostics pass, follow the instructions here to Download a Windows 10 TH2 .iso and clean install:

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Answer Match 65.52%

Viewsonic distributed a Windows 7 Home premium recovery media disc with my Vpad10 tablet. Is this a full license Win7? Viewsonic did not provide installation code. I was unsuccessful with re-installation of Win7 after installation/deletion of Ubuntu. I did clean the HD before Win7 installation. When I attempt to install Win7 all I get is ?Error? on a blank screen.

Processor Type Intel Pine Trail N455 1.66GHz Chipset Mobile NM10 Express
Operating System
Dual OS VPAD10_AHUS_05: Windows 7 Home Premium (2GB DDR3, 16GB SSD) with Android 1.6* or VPAD10_APUS_05: Windows 7 Professional (2GB DDR3, 32GB SSD) with Android 1.6* *Must access Flash through Windows OS. Upgradable to Android 2.2

A:Factory shipped Win7 recovery disk real license?

The COA will be on bottom base of tablet or under the battery.

To reinstall Windows 7 after Linux has been install, All Linux code must be deleted using the CLEAN ALL command.
As you have had linux on the HD you need do a Clean all & full format in command prompt.
SSD / HDD : Optimize for Windows Reinstallation

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Answer Match 65.1%

I recently restored my system to restore point set prior to a failed upgrade to W10 . The restore was "successful" but then... When I boot up, I get normal login but when I enter my password system tells me it is setting up my desktop??  Then it stalls in never never land. When I  boot in safe mode I get my normal desktop but not much works including networking. Most anything I try yields an explorer  error message that the file or resource cannot be found, etc.  Curiously I can open any PDF file with Acrobat and I can even browse and load  other PDF files on the hard disk from within acrobat. I ran boot log and in fact most of the the drivers other than sysroot... did not load. I tried all of the repair options provided by HP and microsoft without success.  So I decided to restore using a set of disks I dutifully prepared when I recently moved my system.  Unfortunately the restore from disk option cannot find the boot file on disk #1.  When I put the disk in another machine I see a normal set of foders including one named "Boot"??I REALLY want to get my system back to what I had when I exeuted  the restore to restore point!

A:System Restore issues Recovery from recovery disk set disk#1...

Be sure disc 1 is clean and no scratches and try again,

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Answer Match 64.26%

I did a Fsctory Reset on what was Vista Home Premium (sp) 2 and would like to know if there is any way possible to retrieve images or docs. Also the spacks are not supported anymore so almost anything requires sp1. I do not have disc for Vista and am now SO SORRY I DID THAT. I tried a tool online and it displayed all my images and files but wanted  money , of course. But I can not afford any of that right now.  Any suggestions at all????  I appreciate any help. Thanks!!!

A:Factory Reset ; System Recovery

On the Downloads tab above, find Recuva and try to use that to recover your files.

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Answer Match 63.84%

My eMachine T5048 came with a Recovery Disk that I've had to reinstall XP (Media Center Edition) with it more than a few times over the past 3-1/2 years and it's become slightly scratched and dirty despite my meticulous efforts to keep it in pristine condition. I don't want to clean it for fear of adding more scratches. And now I worry that when the time comes to use it again if need be, it may not work for me and I'll be stuck with a dead computer and no OS to reinstall. I could prevent this if I could make a duplicate copy of my recovery disk to have as a backup in case the original ever fails me in the future.I've already made many attempts to do this. I put the recovery disk in the drive, exited out of the install when it came up. Using Windows Explorer to see the contents on the disk, I highlighted everything, right-clicked and "copied", then created a folder on my hard drive and in that folder I "pasted" everything from the CD into it. Then I took the recovery disk out, put a blank DVD in (the total size of everything from the disk is 1.4Gb's so a CD is too small) and tried to copy & paste from the hard drive to the DVD but I kept getting the same error window popping up telling me "Problem Copying" asking me to Retry, Skip, or Cancel. I tried over and over clicking the Retry button but it wouldn't copy anything over. Here's a screenshot of that error window: Read more

A:How do I make a backup copy of my XP Recovery Disk?

Try this free disk burning program Imgburn at http://www.imgburn.comcopy your recovery disk to your hard drive, then burn it back to a blank cd-rThis program is very easy to use.

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Answer Match 63.84%

Equipment: HP Notebook G56-WM129 Operating system: Windows 7 64 bit Home Premium edition Issue: HDD Crashed, after 1 year and 1 month of use the hard drive up and quit working, the computer doesn't even recognize that it is installed.  Ran the test from BIOS and it confirmed that I have a dead drive.  Unplugged cleaned and repluged connection cable produced the same results. A dead Drive.  Now that we have determined that the drive is dead, inoperable, and unusable we'll move on to the part where my other issue lies. To replace the HDD I purchased a new 60Gb SSD. (More expensive than a HHD, but is supposed to be awesome on speed)  Went with the 60 Gig because it is costly and I didn't know at the time Windows 7 uses 25 Gb's of space (WOW). I never created any recovery disc, so I purchased a set from this website using my computers information.  I went ahead and decided to upgrade my ram at this time as well from 3 Gb/s to 8Gb/s.   All the stuff came in and I was excited to say the least.  New toys and all, just like Christmas.   I put the new SSD and RAM in, boot up the computer the BIOS recognized them both (Great).  I put in the 1st recover disk and proceeded to boot from it.  The program runs and wants me to reformat drive (enter no ends the program). So, I enter yes.  Reformatting goes quickly and moves on to the next phase of copying the files.  Then I ... Read more

A:Recovery Disk "Copy File Fail"

Usually replacing the hdd with one that is smaller than the original will cause Recovery to fail.A work-around that many use to replace with an SSD is to use Imaging software to make an Image of the hdd to restore to the SSD. The Imaging software must be one that has capabilty to shrink the image to a smaller hdd/partition. That is the one flaw in my favorite Imaging app,Macrium. I think Paragon Backup has the capabity to shrink, and possibly (not free) Acronis True Image. I have also used Disk Management in Windows 7 to shrink the C: partition before Imaging to allow it to be restored to a smaller hdd or partition. Any of these would require a working SATA hdd to install Win 7 on to do the Imaging. As for the alternate install of Windows 7, you can usually get it activated using your key and the phone activation method. Tips HERE

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Answer Match 63.42%

Using Windows 8 (not 8.1 yet) on this Dell XPS One 2720 (Mid 2013) Service Tag 6DJ7TX1.

This computer is new, just out of the box two days ago. I've not run into a modern system where there was no apparent way to make factory system recovery disks; but, this one I can't figure out. Also, I don't understand how this system is set up and the purpose of the 32-gigabyte SSD (which I would like to swap out for a larger SSD).

The only item in the Dell Backup and Recovery folder in the All Programs menu is Dell Backup and Recovery which brings up the recovery screen below.

Please see uploaded images.

A:How to Make Factory System Recovery on this Computer

goto control panel
in the search box top right type


you should see
create a recovery drive
click on that
then you can make a USB recovery drive

Most PCs do not seem to give you the option to make a recovery set on DVDs now

You may have a DELL recovery manager on the PC that will allow DVDs

I use 32GB non sandisk USB drives
32GB because some PCs (HP) need more than 16GB
non sandisk because HP support said they have a lot of compatibility issues with doing a recovery from sandisk

you will have quite a few updates to run for version 8 and cannot update to 8.1 until those 8 updates have been installed
then you can upgrade to W10 in the next 11months

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Answer Match 63.42%

Long story short windows 7 would no longer boot it woul run the startup recovery but fail with error and never fix the problem.  Had to use system recovery partition to do a factory reinstall of windows 7 the "restore to out of the box state" option. But the system recovery hangs at 99% complete for hours.  I have tried the system recovery to out of the box state 3 times and it always hangs at 99% saying 1 minute remaining. After a manual forced shutdown the pc boots with missing bootmgr. I have also tried running bootrec /fixboot from windows 7 recovery cdrom.Aslo tried running system startup recovery from the recovery cdrom and have a black window popup with the following errors:D:\windows\bfsvc.exeBFSCC: BfspCopyFile (D:\Windows\boot\PCAT\pt-BR\bootmgr.exe.mui, \\?\GLOBALROOT\Device\HarddiskVolume1\Boot\pt-BR\bootmgr.exe.mui) failed! (Attempt 1 of 60) Last Error = 0x45d BFSCC: BfspCopyFile (D:\Windows\boot\PCAT\pt-BR\bootmgr.exe.mui, \\?\GLOBALROOT\Device\HarddiskVolume1\Boot\pt-BR\bootmgr.exe.mui) failed! (Attempt 2 of 60) Last Error = 0x45d Any Ideas?  

A:System Recovery / factory reset - hangs at 99%

Did you ever get an answer. Same problem here. Been at 99% for an hour now.

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Answer Match 63.42%

I'm stuck at 99% since 10pm sunday night it's now Tuesday and it's still at 99% first it said one minute to go then when i look it went back up to 5 minutes then i notice that every few hours one more minutes go on it so it's been like 3 days at 99% and still counting don't want to reboot are anything so im hanging in there and see

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Answer Match 63.42%

Good Afternoon

I've been handed a Toshiba Satellite L450D-119 laptop for repair, and need to take this back to the default Factory Systems settings.

I've tried initiating the Recovery Option on the Laptop, however this requires a Recovery CD/DVD - which the person who gave me the laptop doesn't have, unfortunately.

The O/S for the laptop is Windows 7 Home Premium.

I'm just wondering if it would be possible to source a recovery CD from somewhere, so that I can progress with this - any help would be appreciated.

Thanks in advance.


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Answer Match 63.42%

I have a Fujitsu Siemens notebook with Windows XP Home Edition, and I was wondering if anyone of you could tell me how I should do a system reset to the factory settings.
I don't have any recovery CD's or so, but I did save everything important on the notebook, so I wouldn't mind if I'd 'lose' everything on it.

My parents also want to perform a system reset on their notebook (they also don't have any recovery CD's, but saved all the important files). They have a Toshiba with Windows Vista.

Thanks in advance (and sorry if my English is bad).

A:System Reset/Recovery to factory settings

If you tell us the models of these systems, then someone can look up how they are set up.

If CDs are needed to restore/recover...well, I don't think there's any advice that would be useful other than to try to obtain said CDs (or buy a version of XP).

There is no set policy that I can see that determines how these systems are set up. Some have recovery CDs alone..some need recovery CDs and a restore/recovery partition...some employ just a recovery partition. With some vendors, it varies by model.


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Answer Match 63%

My hard drive in my ENVY dv7 died for the second time in two years (it was under warranty last time and I was able to send it in to be fixed). I bought the exact same hard drive (Samsung, 1TB), tested it in BIOS, passed everything. When I try to do the image recovery with the HP Recovery Disks I received last time my hard drive died, I get an error while at 58% on recovery disk two that says: Reducer Copy File Fails From: d:\preload\base24.SWMTo: c:\RM\Image\BASE24.SWM Press OK to retry. I press OK and it does the same thing over and over again. The folks who have asked about this same type of error seem to get nowhere in here, but what choice do I have?! The hard drive is the same size, same manufacturer, same model, so it should have the issue of reimaging the system on a smaller hard drive, right? I am just out of luck on this? So frustrated.

View Solution.

A:copy file fails error on HP recovery disk 2 at 58%

englejas Hello;Allow me to welcome you to the HP forums!I read your post about problems doing recovery and wanted to help.Here is the link to the win8.1 media creation tool:  Create installation media for Windows 8.1 - Windows Help Understand, though, that you might run into a problem installing using the media created from this tool. You have an HP OEM version of Win8 installed on your PC and that means that the product key embedded in the UEFI firmware of your motherboard is OEM, not retail. While the media created from this tool SHOULD activate using that key, there is no guarantee that it will do that.  If it does not, you can use this tool to retrieve your product key and try entering it manually:  Download Windows OEM Product Key Tool - MajorGeeks IF that still does not work, then your only recourse would be to order a new set of recovery disks from HP. You can look online for Recovery Media starting with the linked paged: there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update".  If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entty and click on Order Media for details.Or, if you prefer, you can do the same by contacting HP Customer Service:If you live in the US... Read more

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Answer Match 62.58%

hello i have win 8.1 and i'm confused about the differents about these disk i mentioned.
1)can you tell me what are the differents?
if are three different disk:
2)how can create each of them?
3)where is usefull each of them?
4) can i create these disks to usb?
also i have not any installation disk of win 8.1 (my preinstalled os was win 7).i have created a windows image backup.the backup is anything from that?
5) for automatic repair which disk i will create?
sorry for my bad english

A:system repair disk-installation disk-recovery disk

Originally Posted by vasilis

also i have not any installation disk of win 8.1

How to download and create a bootable Windows 8.1 installation media. -> link

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Answer Match 62.58%

My laptop was working perfectly till last night. Today when I tried to start, it didn't boot up and showed a black screen. It showed:Pre-Boot execution environment (PXE)PXE-641: Media test failure, check cablePXE-M0F: Exiting PXE ROMAfter that it showed:Non-system disk error or Disk ErrorReplace and strike any key when readyThen, I restarted it and tried hard disk test but it failed.WHAT TO DO????

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Answer Match 62.16%

I have tried unsuccessfully to do a Factory Image Restore on my Dell Inspiron laptop with Windows 7 but that's not a choice on the Factory Image Restore welcome screen. So, I thought I would try using my System Recovery disks if possible. I'm not that computer literate but could you help with the proper steps to take? Thanks!

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Answer Match 62.16%

I am attempting to restore my 3 year old HP desktop back to factory condition. My question is my computer shipped with vista and I later upgraded to windows 7. Will recovering the computer to original factory condition roll me back to vista and delete windows 7?

Thank You

A:Question about system recovery back to factory shipped state

There's a good chance Recovery will not run from it's partition after upgrading to Win7 so if you want the bloated factory install you'd then need the Recovery Disks which you made when you set up Vista or order from HP: HP Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)

Then you'd need to run an inferior in-place Upgrade from Vista which is a lot of trouble to restore the worst load of factory bloatware in the industry.

However if you have a Win7 Upgrade DVD you can use it to Clean Reinstall - Factory OEM Windows 7 to get a superior install of just the OS without the sponsored crapware and useless HP utilities which have much better versions built into Win7. Everything you need is in the blue link.

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Answer Match 61.32%

I am performing an image recovery. I have 4 DVDs that came with my laptop from geeksquad. They say HP System Backup. Everything runs smoothly in disc 1. When I get to disc 2 nothing happens at all. Any ideas of what I can do? I do have an external hard drive. I was considering trying to copy the System back up discs from a different computer onto the external and then trying to do the system restore.

A:Factory image recovery w/system backup discs freeze at disc

Sounds like a bad burn on disk 2.

Pressing the f11 key during startup on a computer with an HP factory image will start the system recovery process even if the prompt is not displayed.
Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)
Performing an HP System Recovery in Windows 7 - HP Customer Care (United States - English)

How to make HP Recovery DVD disks:
Recover Windows Vista Operating System Using HP Recovery - HP Customer Care (United States - English)

How to make HP Recovery USB disk:
Creating a Recovery Disk on a USB Flash Disk HP Pavilion dv6700z CTO Entertainment Notebook PC - HP Customer Care (United States - English)

You can Order HP Recovery Disks from here:
Compaq Mini CQ10-500 PC series*-* HP Notebook PCs - Order Recovery Discs for Windows 7, Vista, or XP - c00810334 - HP Business Support Center

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Answer Match 61.32%

I wanted to install a different Windows 7 on my Vaio but when I selected a partition to install Windows on, it said:
"Windows cannot be installed to this disk. The selected disk is of the GPT partition style."
I searched online and found a program called GParted to fix the problem. What I didn't know was that it would delete all the partitions. I fixed the problem and installed Windows but I want to go back to factory settings. The problem is that I deleted the recovery partition. Is there any way to go ack to factory settings?? Can I download recovery files online?
Model no: SVS13A190X

Thank you

A:Restore Vaio system to factory settings w/o recovery disks / partition

If you just want some of the sony utilities, or drivers -

Sony eSupport - SVS13A190X - Support

If you want the whole recovery disc - you might have to ask them to send it.

9 more replies
Answer Match 61.32%

I hope you can help. I had problems with my laptop and decided to do a restore-but inadvertently did a recovery instead ! Now I am back to all factory settings.
I was able, however to find my files, pictures and most of all my original user folder under documents and settings.
But what I can't figure out is how to copy everything to my "current sign on" that was created as a result of the recovery.
As a result of all of this my laptop is way behind in microsoft updates,,anti virus etc...
And my biggest problem is that I have a wireless connection thru router. The wireless connection is still there showing my secured connection- however it does not recognize my current IP address - in which I am receiving an error when trying to connect via wireless- "Limited or no connectivity- Invalid IP Address (which is so I think I need to create a new one? I am reluctant to reset my router since I've done this in the past and it has created so many headaches that I have to pay Linksys to help me reset and do firmware updates etc and ultimately recreate a new wireless connection. So I need any help I can get!!

Here is my basic info:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 2, 32 bit
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-50, x86 Family 15 Model 72 Stepping 2
Processor Count: 2
RAM: 958 Mb
Graphics Card: NVIDIA GeForce Go 6150, 256 Mb
Hard Drives: C: Total -... Read more

A:System recovery instead of restore now my hp compaq laptop is back to factory setting

All your programs and updates will need to be reinstalled just like you bought a new machine. Your personal files, if you found them, can just be moved to whatever folders you want to put them in. All your favorites are gone unless they were backed up. You will need to reinstall the drivers for hardware such as your printer, just like when you first got it.

For the connectivity problem, check Device Manager and see if any devices have problems or need drivers.

3 more replies
Answer Match 60.9%

I have a friend with a HP Pavillion who had to do a system recovery due to a virus. We did a system recovery both from the hard drive and the cd's, now when he tries to boot up he gets the BSOD 0x00000116 error code with a message about memory error and a physical memory dump. It recommends to go into the BIOS and disable caching and shadowing but when I go into the BIOS if find no such settings.

A:[SOLVED] BSOD error code 0x00000116 after system recovery to factory specs, won't Boo

Hi -

Given virus, I suggest that you wipe the entire HDD with KillDisk, then use HP OEM Vista recovery DVD to reinstall Vista.

KillDisk -->

Once at Desktop post-Vista installation, allow Windows Updates to take over -

For info, BSOD bugcheck 0x116 = video TDR timeout = the video driver was unable to reset in the alloted time.

Windows Updates should install an updated video driver. If not, go directly to the video device manufacturer's web site and obtain update, e.g., NVIDIA, ATI, etc...

I would run KillDisk because aside from infection remaining on the HDD hidden somewhere, there is no reason other than hardware failure that would cause a BSOD immediately following fresh Vista installation.

Regards. . .



3 more replies
Answer Match 60.9%

I have a friend with a HP Pavillion who had to do a system recovery due to a virus. We did a system recovery both from the hard drive and the cd's, now when he tries to boot up he gets the BSOD 0x00000116 error code with a message about memory error and a physical memory dump. It recommends to go into the BIOS and disable caching and shadowing but when I go into the BIOS if find no such settings.

A:BSOD error code 0x00000116 after system recovery to factory specs, won't boot

This indicates that an attempt to reset the display driver and recover from a timeout failed. Updating the drivers from HP's site would be the answer.

As for limited BIOS access you can thank HP for that. Dell does the same thing.

Question: Before doing a system recovery did you make sure first that the system was completely clean of all infections?

2 more replies
Answer Match 60.06%

I have the HP ProBook 455 G1 laptop. How do I Factory Reset this laptop? I received it from Everest College Phoenix Online. I'm not sure if it has Microsoft Windows 7 (64-bit) or (32-bit).

A:I have the HP ProBook 455 G1. How do I Factory Reset this la...

Hi: Most likely your notebook came with W7 64 bit. Here is how to factory reset your notebook.  If that doesn't work, you will need to order a set of W7 recovery disks. If you need to order recovery disks, call HP at this number...  1-800-334-5144  Have the serial number of the PC handy to give to the customer services rep.

3 more replies
Answer Match 60.06%

I recently had to do a non-destructive recovery on A HP 304w
There are a few things I have noticed many apps when I click on them windows has to search for, like as if they aren't where they belong. Also my HD used space has almost doubled. So did it just make anuther copy of my OS on the partition instead of repairing the original OS?

How can I reset the desk top short cuts to go directly to the new locations?

Thanks for any thoughts on this.

A:System Recovery does it make anuther copy

Its very possible that it installed windows into another directory on the partition. If you right click on the shortcuts/icons and go into properties you can see if you can find where the programs reside and change the target to that program

1 more replies
Answer Match 60.06%

Facing issue while running System Recovery Disk 1....  File Copy Fails From E:\PRELOAD\BASE22.swmTo Z:\RM\IMAGE\BASE.22.swm process freezed at 22% and From E:\PRELOAD\BASE21.swmTo Z:\RM\IMAGE\BASE.21.swm Process freezed at 17% no external device attached .....Recovery Discs are also verified by HP support executive. What to do now ???

More replies
Answer Match 60.06%

So the main pc has all of a sudden stopped booting up and we get the 'file missing or corrupt message'. This file is the 'system' file. I have tried starting the RC using a ISO burned to dvd but I got the blue screen of death before I could get to the R screen. I have also tried using an original XP disc but it is for pro and we have home edition.

I can get into the RC with the XP disc and can copy software and other files but I just get 'can not copy' when trying to copy the system file. Is this due to using pro instead of home or that I am not asked for an admin password? this never comes up.

If I can't do this have I no other option but to re-install windows?

A:can't copy system file in recovery console

Hi, to re-install Xp - you will need the original Home Cd, plus the 25 digit product key number.
To copy the system file - you may need the original full Xp Home Cd not a OEM version - [Original equipment manufacturer]

What system file is 'missing or corrupt?'

Let say it was the appHelp.dll file that needed to be copied from the Cd.
Boot on the XP Cd.
Press R to access the recovery console.
Select your installation of windows - [usually 1]
Enter the admin password [press enter if left blank]

Then from the command promt window - at the flashing >
expand d:\i386\appHelp.dll_ c:\windows\system32\appHelp.dll

Make sure that d: above is the letter corresponding to your Cd drive.
If not - change to the letter of your Cd drive.

1 more replies
Answer Match 59.64%

I recently Replaced my laptop hard drive  with the new hard drive after that while I installing the OS via System Recovery DVD (Provided by HP)  I getting error after completion of 4% I'm posting image what error I'm getting I click on but nothing happenedit stuck on that error. Please help how can I fix it? My Laptop Model: HP 15 r014tx, Serial No. CND4264L1K. New Hard drive I put in Laptop is WD Blue 1TB(WD10JPBX)

More replies
Answer Match 58.8%

1)i open the system recovery and i create one also i go to settings and  i put maximum use 3%(7gb)
but every time i reboot or next day i cant find my system recovery,its deleted.......
2)i cant create a dvd for repair system,i click on create disk repair and next,and says that there are some missing files........

A:system recovery deleted every time + cant create system repair disk

1.  You're actually talking about two separate things here.  Item #1 is "restore points", not system recovery.  This restores your system back to point "X" in time.
2.  The second item is "system recovery", with recovers the system to factory specs.
The system recovery, which is usually a partition on your computer.  If this partition is damaged, removed, or files are corrupted, you have only two basic choices:
1.  Order recovery DVDs from the manufacturer; or
2.  Purchase a boxed copy of the OS, and download the drivers from the manufacturer's website.
Have a great day!

4 more replies
Answer Match 58.8%

I'm having issue restoring my laptop to factory new. I do i have hp disk with the purchase with my laptop, however i have no idea how to restore the laptop to factory new with the disk. 

A:how to restore hp probook 4540s to factory settings

Hi, I hope below link should help you. Please Back up all personal files and read all caution statements before performing a system recovery Performing an HP system recovery:  Thanks,Karthik 

I am an HP employee.Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.Click Kudos Thumbs Up on the right to say ?Thanks? for helping!

1 more replies
Answer Match 58.8%

no disk was provided at purchase and a user set admin password. Must get in to restore to original settings upon purchase. The F11 key for restore is not available when esc key is pressed during start up.How do I get inside this computer???
[Personal Information Removed]

View Solution.

A:Restore HP Probook 4520s to factory settings

Hi, See if you can remove the Admin Password - see Here.  When done, try option 1 in my previous post.  Otherwise, the only other options are to order Recovery Disc, or if notebook came with Windows 7, try the following. There may be a work around if you have ( or can borrow ) a retail Windows 7 installation disc that is exactly the same version as your OEM installation - ie if your notebook came with Windows 7 Home Premium 64bit this is the exact retail version you would need. If you have access to this, just use the retail disc to perform the installation, enter the activation key found on the underside of your notebook when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations. Any additional drivers you may need can be found starting Here. Regards, DP-K?

10 more replies
Answer Match 58.8%

Dear All,

i have a HP Probook 4520s (now out of warranty) and i want to bring the same to factory condition bcoz of virus issues.

Now, on various forums i read there is an option of F11 for recovery manager, which is not working in my case.

1) In Disk management I can see my recovery partition (15 gb) but with no option of making it active.

2) My recovery partion is more like a folder in C: HP_RECOVERY_mountHPSF

What can be the best way to restore to the factory condition. This is a legitimate Windows 7 copy and therefore i do not want to install some other copy, also there could be issues with drivers and all.

I would really appreciate if the forum members can help me in resolving the issue.



A:Not able to restore my HP Probook 4520s to factory condition

Hallo Nik
Visit the following site and see the solution of your problem.
Remember to backup your files before attempting the solution.
Good luck

4 more replies
Answer Match 58.8%

Yesterday I tried to do a system restore to fix a Flash Player problem but I did not have restore points going back as far I wanted. I only had 3 Scheduled system restore point going back to March 23rd and 8 restores points done by Revo and various Flash Player install/unsintall restore point created while trying to fix said problem. I thought those 8 restore points might have deleted older scheduled ones but my maximum space hasn't been reached yet and I did not turn off system restore.

From what I read online, I have a crazy amount of space allocated to shadow storage so I was curious as to why I did not have more system points to choose from. Any ideas? Is there anything that can delete restore point besides turn system restore off?
Used 33 GB
Allocated 35GB
Maximum 87GB

Also when I went to select the disk to restore it said
Partition_1(C:) (system) Ready to restore
(Partition_1(C:) The disk cannot be found
I have two disks Partition_1 (C:) and Recovery (D:) which is the factory restore stuff and is locked so I don?t create points for this one.

The Partition_1(C:) (Missing) shows in the available disks in system protection. Should I just uncheck it?

A:System Restore Disk Space Usage and System Recovery

Hello pineapplegrunt.

Do you regularly run programs such as CCLeaner and/or Disk Cleanup? It is possible to delete restore points with these tools (and other similar ones).

I believe your problem is that System Restore points are automatically deleted, by default, after 90 days.

I believe there are ways to change this, although from the top of my head I think you have to use a third party application (to do this easily). However, it is not really recommended to keep such long system restore points, if you want an image of your drive going that far back, you probably should look into creating a backup image or something and not relying on system restore.

Can I ask what your flash player problem is, have you been able to fix that?

3 more replies
Answer Match 58.38%

Hi I have a currently active post here

Basically my PC is at risk of stopping working at anytime and I wonder the following-

I bought my PC with windows MCE installed, yet I dont have the software, just recovery disks, however due to past problems my hardware setup has changed so the recovery disk are useless. Is there a way, or rather what is the best way of copying my operating system (or total drive contents) to either disks, or if necessary cloning it to another hard drive - and would this other drive (as I don't own it yet) have to be the same size as my current 200GB drives. This becomes slightly more complicated as I have 2 x 200GB drives but I'm sure the operating system is only on one of them.

Sorry if this is really simple I have never done, nor know about cloning. I just hope yor not going to tell me I'll have to fork out for the operating system...

A:copy(clone?) HDs/operating system to another disk

acronis true image is supposed to copy the whole drive over from the posts i have seen

4 more replies
Answer Match 58.38%

Hello. I have a question. What is the best software or even the best means for me to make a real time copy or clone of my system hard drive on a separate physical disk to record up-to-the-minute system changes in the event one that my hard drives fail I would then boot into the other system drive on the good physical hard drive and without much effort be back up and running? NOTE: All my installed programs, folder files, files, settings, and configurations would be identical to the hard drive that has the separate system partition that just failed? No loss of work or data. I know I ‘may’ lose the work if not saved at that 'precise moment' the failure occurred, but any work that was saved seconds before the failure would still be on the copy or cloned separate system separate drive or separate system separate drive’s partition.

Paid or free program/software is no issue. I have Windows 7 Professional.

Any ideas as to programs/software you can suggest or a means I am not aware of?

Please reply.

Thank you!

A:Looking for programs/software will clone or copy my system drive for immed. recovery?

16 more replies
Answer Match 58.38%

I tried factory reset and my battery died. After i pluggued my laptop to the charger, a black screen appears with a msg saying " an operating system wasn't found. Try disconnecting any drives that don't contact an operating system" and asks me to restart my laptop followed by a continuous beeping sound. Can someone please help me...

A:Factory reset but battery drained, probook doesnt log in

Hello, Welcome! Thank you for posting in the HP Support forum. Despite the fact that the battery power drained during recovery, I suspect the recovery partition is still there and intact. You just have to restart the recovery process. Here is how: 1. Please, shutdown the computer using the power button2. Power it on.2.1 As soon as you press the power-on button, imeediately start hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one 3. Choose F11 for System Recovery options.The computer should boot from recovery partition to open you various recovery options. Note, that F11 option will only work if the recovery partition is there (not deleted) and intact. From there, you have prenty of options to choose from. Follow the on-screen instructions . Details here >> Let me know if this helps. If you experience any issues, do provide details and let me know.

7 more replies
Answer Match 57.96%

Today my Windows 7 laptop wouldn't boot, returning a persistent Windows Boot Manager error 0xC00000e9. It recommended allowing Windows to start in a diagnostic state, which didn't help.

I pulled the hard drive and put it in a USB adapter which I plugged into another Windows 7 system. I was glad to see all the normal directories off the root. When I tried to change directories to \Users\Frank to copy off some critical files, it said I didn't have sufficient permission.

Can anyone help with what I need to do to accomplish this? I thought I was logged in as Administrator on the second system while examining the drive. Later I may try putting the drive back into my laptop and booting off a CD to try to repair the disk, but my highest priority is to get some critical files off the drive as soon as possible.

A:Getting rights to copy files off system disk connected via USB

Update: I plugged the USB adapter with the system hard drive into a Macbook, and could copy out files from my Documents directories. However, I also wanted to get some email database files stored under \Users\Frank\AppData. Unfortunately, under \Users\Frank, AppData wasn't visible. I gather this is normally hidden. Is something different required to make it visible?

1 more replies
Answer Match 56.7%




If your hard drive has a recovery partition, and it sounds as if it does, try this.

Open up My Computer from your desktop.
Under Hard Disk Drives, click on the recovery partition to open it.
It should ask if you want to do a system recovery.
If so, say yes.
At this point it will either start the process or tell you to reboot.
If you have to reboot, it might automatically open up the partition.

1 more replies
Answer Match 56.7%

hello, im using a sony vaio windows xp home edition
i was trying to install service pack 2 (i havent been using it but my new mp3 player required it so i had to), but during installation it gave me an error

someone told me to try it in safe mode so i cancelled the installation and as the pc was turning off, a message came up and said that the update was half done and it may screw up my computer

well that was right... now the computer just shows blue screen and shuts off by itself when the welcome screen is about to come up (im using my brother's computer right now)

i cant go into safe mode (same thing happens) so i cant do system restore
my only resort was to use the system recovery disk that came with the computer
i used it a while ago and back then it formatted everything but D drive (so it formatted c drive but everything in d drive was left alone)

i dont know what i did back then, but the recovery disk only gives me couple of options
(sorry im not writing these word by word)

first it said d drive is not accessible (for some reason... i dunno why)

1. format everything
2. format "without creating D drive" (that's what it said... without creating d drive)
2.1 delete everything in c drive and reinstall (i THINK i chose this back then, but not too sure)
2.2 delete everything in all drives and reinstall (ok, the option that led to this said "without creating the d drive so i dunno how it works)

i dont remember what i did last time to format c dri... Read more

A:system recovery disk... PLEASE HELP!!

6 more replies
Answer Match 56.7%

Purchased a Presario SR1220nx two months ago. It came with a 'System Recovery Disk".(SRD) Is this all I would need incase of a complete software problem to get back in operation again or should I be copying some additional OS files to a CD ?? What are the disadvantages of the SRD and the advantages of having the WinXP software ?? Seems to me that the SRD is all that I need in case of a failure??

A:System Recovery Disk ??

As far as I know the SRD just caries an image of you system with it’s hardware drivers, along with all the software that came with the computer.

The OEM Windows XP CD is a dedicated OS, which allows partitioning and formatting as well as recovery capabilities.

Just my two cents


2 more replies
Answer Match 56.7%

i got a new computer and gave my emachines T2885 Windows XP to my brother it was running great until he decided to wipe out the computer which i have done in the past with the system recovery disks that came with it and when he did this about half way thru the recovery we get a ghost.err now it won't even boot up. i have taken it to 2 gentlemen who both charged me and didn't do anything to it but 1 guy gave me a win crash cd and told me that i could get the computer back up and running with this cd. well i have no idea how to use this disk but he charged me 100.00 dollars anyway said he just didn't have the time to fix it that the disk is all i needed. well i am broke for this and still no fix for this computer. HELP!!!

A:Help after trying system recovery disk

12 more replies
Answer Match 56.7%

I've just bought a used laptop running XP Home. It comes with a system recovery disk. Can I use that to do a clean install of the OS so as to remove every trace of the previous owner whose name keeps popping up in folders that can't be deleted or re-named.


A:What is a system recovery disk?

Typically those set the computer back to exactly how it came from the factory.

There may be other ways of deleting all traces of the previous owner but might wind up taking more time, especially if you don't care about losing anything that is on the computer.

1 more replies
Answer Match 56.7%

Dumb question - but feel even dumber by not being able to figure it out myself...anyway - My old system's motherboard crashed - so I bought a new core - everything was running great until my kid wanted to do a homework assignment using MS word - much to my surprise, the new system had only a trial version of MS office 2007 or something like that - I do not want to purchase new software when my old software worked fine - Am I able to use the recovery disks from the old system in the new one without completely destroying the new computer? Any help is much appreciated!

A:Recovery disk from old system

Hi and Welcome to TSF -

If your old computer did not have Office 2007 on it, be sure you save all of the Word 2007 documents in Word 2003 format. You can edit/read 2003 in 2007 but not vice-versa. 2007 files end in ".docx"; 2003 in ".doc".

I just saw your thread and don't know the answer to your question off hand, but I purchased Office 2007, but the kiddies don't always use it as many of their friends have a free just-as-good-for-school version - Here is the link for Open Office - free -

Open Office

Best Wishes. . .


2 more replies
Answer Match 55.86%

I am making system image backups on my laptop running windows 7 home preimium. I created a system recovery Disk. Each month I plan on making another system image. Do I have to make a system recovery disk each time i make a new image?


A:Question about system Recovery Disk


9 more replies
Answer Match 55.86%

all system restore points are gone..I try recovery disk and a box appears and says i can't do that.. then a box appears with only an a prompt appears.. I click start then help and support and a box appears saying it can't find HELPCTR.EXE BUT it has a single quote mark on front and back.. I would be thankful for any ideas

A:something took over I can't use recovery disk or system restore

I am moving this to Am I Infected for now
Are you able to run Windows? What applications? Can you get online?

7 more replies
Answer Match 55.86%

Hi everyone I'm trying to recover a desk top with the factory Disk I ordered and It's not working.
It's an HP Pavilion a6532pc Product #KT374AAABA OEM: Vista Home Premium. It was blue screening and by the time it was brought to me it would not recover with the recovery console or the fundementals: same mode, last known good configuration etc... So I ordered the Recovery disk form HP. I got 3 disk SYSTEM RECOVERY Windows Vista Home Premium SP1.
I put in disk one and It starts the normal process WINDOWS IS LOADING FILES as the loading bar reaches 2/3 of the way the screen goes black? Any help is appreciated.

A:Solved: System Recovery HP Disk

11 more replies
Answer Match 55.86%

Hey can somone tell me how to make a system recovery disk my pc just cashed and i am trying to fix it i am on my friends pc know so if u can tell me how to make one and i am useing windows XP and i need to know to make one and put it on a flobby disk so if anyone knows how please tell me thanks.
Thanks again

A:How to make a system recovery Disk

I don't know of any floppy that will do a generic recovery of a crashed system. I think you need to be more specific as to your exact symptoms and we'll work from there.

3 more replies
Answer Match 55.86%

I am using a system recovery disk for emachines and the following appeared:

Cache size: 2,097,152 bytes

Cache size while running windows: 2,097,152 bytes

Disk Caching Status

drive read cache write cache buffering
A; yes no no
B: yes no no
C: yes no -
D: yes no no

Write behind data will be committed before command prompt returns.


What should I type?

A:Emachines System Recovery Disk

1. What is your goal by using the recovery disks?
2. Sounds like there is something wrong. Recovery disks are suppose to be simple and customer friendly. Did you choose some kind of advanced option?

1 more replies
Answer Match 55.86%

Product: Presario C751NR Notebook PC
OS: Vista Home Premium
Using Recovery Disks: System Recovery DVD Windows Vista Home Premium Disk# 466260-001

Lap top was stuck on a black screen reporting BIOS error.
Owner's brother put a Dell's Recovery Disk into the lap top, which got the laptop to turn and function but of course the drivers were messed up.
Owner bought the HP System Recovery DVD through HP themselves.

Laptop performs recovery completely until the very end of installing the software. The Recovery Manager announces that the Recovery has Failed. The log shows everything has passed except for: Logs BB IMSM.log

Is there anyway of fixing this asap? We do not have the funds to take it to a professional at the moment, and the owner needs this laptop for schooling.

Please help.

A:System Recovery w/Disk Failed HELP!

Hello and welcome to the forum.

If you are able to get to the desktop then try this.

System Files - SFC Command

If errors are found then run the sfc 3 times to make repairs.

Also here is how you do a system restore.

System Recovery Options

System Restore - How to

Create a Recovery Disc

You might need to boot in safe mode and here is how.

Safe Mode

14 more replies
Answer Match 55.86%

I am trying to get a handle on how these 2 functions are related. I assume the Recovery disk would be needed if you can't boot to the computer (assume the OS needs to be present) and does the Recovery disk replace the boot files that may be damaged and then after you get booted up I assume the System Image (is that is referred to as a "backup")?? would be ran to get the computer back to the working order when the Image was taken. Assume that the Recovery disk would take place of the OS installation disk if it were not available and you couldn't just reinstall the OS and so you could load the Image.

A:Recovery Disk and System Image

Hello Jackman33,

Here's how it works on Windows 8:

Once you use the Win 7 Recovery Option to create a System Image, you have three ways to restore that image if required:

The first method is to create a Rescue Disk which is done as the last step of the System Image creation process or on demand.
The second method is to create a USB Recovery Drive on demand.
The third method is to use your original installation DVD and select the repair option.

All 3 of the above methods are invoked at boot by selecting the BIOS boot menu from the splash screen and then selecting the proper boot device (eg, DVD or USB). It is also important to note that you select the proper boot option that matches your installation configuration (UEFI or Legacy installation). So, if you want to use, let's say, the installation DVD, you might have two options that look something like this:

Boot from:
CD/DVD (Legacy)

However, I would recommend that you skip all the above and make a quick migration to a free 3rd-party System Imaging software because the steps are slightly changed in Windows 8.1 and, in some rare cases, the rebranded System Imaging function doesn't even work properly.

Latest Win 8.1 ISO "Breaks" System Image Functionality

I personally use Macrium Reflect free and highly recommend it:

Macrium Reflect FREE Edition - Information and download

Good luck with your decision on this issue.


3 more replies
Answer Match 55.86%

I attempted to order an XP home edition recovery disk from HP and when I received it I get an error message "This recovery XP disk is not for your model PC". I called HP and they stated they do not have a recovery disk for this model anymore . I asked what should I do and she told me to buy an new PC. I think that choice is unaceptable!
Anyway I asked for a refund and they said they would do that.

Never the less I am still having issue. I will explain below.

Compaq 5321SR running XP home edition.

I have ran virus software, spy software, disk defrag, HijackThis, ccleaner, attempted system restore which is not possible. I have 1.60 gigahertz Intel Pentium 4, 1024 RAM.

Issues I am having are; I can not run system restore as stated before, I can not run msconfig (can't fine file), IE will not display links correctly (cookie issue) I uninstalled IE7 and attempted to run IE6 but still it does not operate correctly, no admin account, can not launch WMP (windows media player) unless I type mplayer2 in the run window, I can not turn on the windows firewall. I attempt turning on the firewall but then it prompts me to go to firewall setting but it has both on/off options grayed out.

I am sure I am missing some fles or they got corupt somehow.

I am now at a loss as to what to do.

If anyone would like to offer some assistance it would be greatly appreciated.


A:No Compaq system recovery disk available from HP

15 more replies
Answer Match 55.44%

Hello folks, I have a problem, I need to create a system back up disk for my computer. I use Vista OS. and is a HP m800n Pavilion Media Center TV Desktop PC

I found out that my DVD was not ID'ing DVD's of any kind. I appear to have resolved that problem because it is now playing movies now OK.

What I need to know is how and where do I go to create a system recovery disk ????

A quick note here; when I put in a Blank DVD+rw, it automatically go's to Windows media and does ID the Disk as a DVD+RW, is that good or what?? I plan to use two DVD+RW which was indicated in computer documents but does no explain where or how to do it!

I sure welcome the help !!!

A:Need to Create a System Recovery Disk for my computer help

In the Start Menu it'll be located under the HP headings, or the Recovery headings. Just scroll down the list to see where it is.

2 more replies
Answer Match 55.44%

Can I delete / merge the Recovery Partition into the EFI System Partition?

A:Disk Management - EFI System and Recovery Partition.

As you upgrade from Windows 7 x64, NO.

But you can clean install.

2 more replies
Answer Match 55.44%

hi guys,

We have a 6 new desktops here in our office and using a windows 7 starter Operating System. Do I need to make a Recovery Disk for each desktop computers?

A:[SOLVED] Windows 7 System Recovery Disk

I would suggest that you do so.

You are allowed to burn 1 set of recovery discs per system manufacturer's instructions.

Regards. . .



6 more replies
Answer Match 55.44%

I have an eMachine model T2742 and no system recovery disk. I contacted eMachine parts and have been told by more than one person there that no system recovery is available for any machine manufactured before October 2004.

To be clear, the part is not available from eMachine.

Does anyone know where I might obtain a system recovery for this computer. I am willing to pay the same $25.00 via PayPal, personal check or money order to anyone who can furnish an original or a copy.

Moderator: Yes, I know, this might be a violation of the letter of forum rules; but, there is nothing illegal going on here and no violation of copyright. The system recovery I need will load onto only this model of e-Machine and will abort on all others. The license to run XP Home on this machine is already paid by eMachine.

More replies
Answer Match 55.44%

My daughter's ACER laptop (Aspire 5100 with XP Professional), purchased in 2006, was very sloooow. She received not system or recovery disk when she purchased and she never made a recovery disk.

Yesterday she contacted ACER Support and they directed her to a tech service. She spent 6 hours online, and on the phone, with a service tech (from India) who took control of her computer, scanned, repaired, deleted, etc. After restart, she lost the ability to connect to the internet (by wireless or hard wire). Her computer indicated the she's connected but she can't get online ('Unable to Display Page' or similar error message).

She went to her e-Restore Manager and it won't open.

We'd like to reformat her computer. She has no data of any value and want to wipe it completely and start fresh.

Can anyone tell me (us) how to obtain a recovery disk - help?

A:How to create Recovery Disk with corrupted system?

As far as a recovery disc is concerned, you'll have to contact Acer. Alternatively, you can purchase an OS disc and do a clean install.

8 more replies
Answer Match 55.44%

I have a huge problem with my computer (Pentium 3 or 4), OS: windows xp.

I have two computers: A and B. I wanted to burn a dvd and took the dvd burner out of computer B and put it into computer A. when I tried to start the computer up again I got the following message.

insert windows automated system recovery disk into floppy drive press any key.

I never made this disk. So…what do I do. Im thinking the computer crashed.

Even when I disconnected the dvd burner from computer A, I get the same message.

So my questions:
1) What happened? Why did I get that error message?
2) How do I make that disk? I have the windows xp cd, however the cd-burner/dvd combo that came with computer A doesn’t work anymore after I put the dvd burner from a to b.

Please help.

A:Windows automated system recovery disk help

r_khan said:

I have a huge problem with my computer (Pentium 3 or 4), OS: windows xp.

I have two computers: A and B. I wanted to burn a dvd and took the dvd burner out of computer B and put it into computer A. when I tried to start the computer up again I got the following message.

insert windows automated system recovery disk into floppy drive press any key.

I never made this disk. So…what do I do. Im thinking the computer crashed.

Even when I disconnected the dvd burner from computer A, I get the same message.

So my questions:
1) What happened? Why did I get that error message?
2) How do I make that disk? I have the windows xp cd, however the cd-burner/dvd combo that came with computer A doesn’t work anymore after I put the dvd burner from a to b.

Please help.
R_khanClick to expand...

It is possible that the new hardware was detected and the system needs to look for drivers but I never heard of it happening your way. Upon startup you should have been normal plus the new found hardare wizard should have showed up.

Exactly how did you hook up that dvd unit?

Have you tried starting the computer in safe mode?

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Answer Match 55.44%

While attempting to do a full system recovery on my Compaq Presario 6000 (running XP), Disk 1 loads fine but when prompted to install Disc 2, the CD drive will not open. This seems to be a software problem as I can get the drive to open fine prior to loading Disc 1. The System Recovery Discs are the originals that came with the system when I purchased it in Nov, 2002. Can anyone help?

A:System Recovery: CD drive won't open for Disk 2

This is HP/Compaq's problem. They insist on NOT giving you an actual XP disk. That's becasue they have a deal with Microsoft: No actual XP CD for the users, big discount on the XP software for HP/Compaq. It's the old story: You get what you pay for. So, you're the one stuck with a machine that you can't use like you should be able to, and HP/Compaq is the one laughing all the way to the bank.

What to do?

IF it's a defective CD, you should be able to get them to mail you a replacement copy (asuming it's still under warranty, naturaly). You just have to pester them with enough complaints, that's all.
Now get on the HP/Compaq site and make like a sqeaky wheel; Sooner or later, they'll give you some grease.

This may just be really bad programing on Compaq's part (wouldn't be the first time) so it may be worth your while to investgate other avenues as regards installing XP. You may be waiting a while (as in, years) before someone at Compaq wakes up and decides to provide a fix for this... if ever.

(In case you didn't know, HP owns the Compaq brand name.)

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Answer Match 55.44%

I have an old Sony Vaio. It was running slower and slower and eventually would not boot. I was told the hard drive was dead. A new larger hard drive was installed and about 80% of my info was recovered. The system kept freezing when I tried to do just about anything. I downloaded all the files I wanted to CD's and decided I would use the recovery discs and start fresh. Just like it was when it came from the store, except with much more memory. I went from about 80g to 320g. The sytem goes through all of the disks, says that the recovery was successful, remove disk three hit any key to boot. Then I am back to square 1. Boot disk failure. I can't seem to get past this point to restart my PC. I am not a tech/rebuild type of person. I can get to the BIOS, but don't really understand what I am seeing. From all that I have read, I figure(but could be dead wrong) that is must be recongnizing my CD drive and my hard drive. Otherwise, how could system recovery be successful? Can anyone point me in any direction? Help is greatly appreciated.

A:Boot Disk Error after system recovery

Hi deluxe! "I can get to the BIOS, but don't really understand what I am seeing."

According to your skill level, I can mention a few things but doubt if you'd be able to do them! I mean, can you clear your cmos and format your hard drive?

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Answer Match 55.44%

Hello all,

I have a question for you.

last week I had some problems with my system where most of all the programs stopped working. The computer will start fine and I can surf the web and get my emails, but thats about all. I got out my gateway restore disk and started to restore my system as new again.

Heres the problem. I reboot the computer with disk in drive and tap R as explained and the screen just stays black, then the computer starts to Beep every time I hit the R key. I then tried doing it again, this time tapping the F11 key and system starts to Beep again, with the black screen.

I called gateway and they sent me out another restore disk thinking maybe the one I received was bad. The new restore CD did the same thing. Last week I did have a problem with installing programs where I would get this error message ( C:\windows\system32\autoc.nt. This system file is not suitable for running MS-DOS and microsoft Windows applications ) I fixed that problem right away by replacing the Autoexec.nt, and config.nt files back into the system32 folder, must have been done by SP2.

I went into my Bios and made sure the system was booting from CD-ROM yet it still wont read the recovery disk. NOTE: CD-Rom does work with any other program CD I have, Just not the recovery disks.
If anyone has an answer or can narrow down my problem please respond.

Thank You.

A:System Wont Read Recovery Disk

Well, let me start by asking this, did the computer, when you got it, come with Windows XP SP1 than you upgraded to SP2 and/or have you updated the bios or any system preferences?

It seems to me that maybe the recovery CD is out of date. Have you tried re-intalling the programs that don't work and making sure there isn't a third-party application corrupting your files?

If you have a Windows XP install CD, try repairing the Windows install with that instead of the Gateway CD.

As for the beeping keyboard strikes, that's probably just a keyboard error that you either press the keys too late or too early, or something else. Try the other things and if that's not the case and you need to get to the CD, we'll work with the keyboard thing.

And also, do you run the CD at startup or while Windows is running? I've never owned a Gateway and only worked on a few, so I'm unsure of when you actually use the restore disc.

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Answer Match 55.44%


I am using a small tablet with Windows on it. It already has little space (32GB which is actually 29 GB), with Windows eating up a ton of space. Now, with a virtual partition on the tablet reserved for system recovery, I have less than 5 GB left, not enough for Windows to update. I would like to merge the virtual partition so as to get ~5 GB extra space, in or to do so I would like to make a recovery disk on a SD-card.

The problem is, Windows does not seem to recognise the SD-card when I try to make a recovery disk! Is there a workaround, or did I get the SD-card in vain?

Thanks for any help!

A:How to make a system recovery disk on a SD-card

Originally Posted by 1993matias


I am using a small tablet with Windows on it. It already has little space (32GB which is actually 29 GB), with Windows eating up a ton of space. Now, with a virtual partition on the tablet reserved for system recovery, I have less than 5 GB left, not enough for Windows to update. I would like to merge the virtual partition so as to get ~5 GB extra space, in or to do so I would like to make a recovery disk on a SD-card.

The problem is, Windows does not seem to recognise the SD-card when I try to make a recovery disk! Is there a workaround, or did I get the SD-card in vain?

Thanks for any help!

First of all did an upgrade to Windows 10 on this tablet. Can you give the make and model of this tablet. Believe can not use an SD to do this, be best with a USB Flash drive. If upgraded some of that space is being also used by backup of old OS. Hooking a USB device usually by using a OTG Cable on a tablet. 5GB left on drive is not going to be good enough, 75-80 % used on a drive will cause significant slowdown in performance.

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Answer Match 55.02%

This is a Dell laptop that has the system recovery stored in a partition on the hard disk. Ctrl+F11 on boot is supposed to access it. The owner used a standard Windows XP Home disk to install the OS and now the Ctrl+F11 no longer works.

Any suggestions on how I can reactivate the on-disk recovery would be greatly appreciated.

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Answer Match 55.02%

My PC was working fine, but now when I boot up it goes to Windows Error Recovery screen. In the System Recovery Options screen there are no Operating Systems listed, and in Command Prompt when I go 'diskpart' and then 'list disk' all the disks (0 to 3) have a status of 'No Media', Size '0B', and Free '0B'. It appears that my Windows installation has disappeared. please could someone help. I do not want to lose the files on my hard drive. Many thanks

A:Windows 7 - system recovery - list disk no media

Furthermore, I've just run a diagnostic test and the following Error Code was output:
Error Code 2000-01 42
Validation 100756
Msg: Hard Drive 0 - S/N W240LS4T, Short self test unsuccessful.
Any idea what this means, and what the fix for it is? Thanks

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Answer Match 55.02%

I would like to reformat my hard drive to the original factory settings, but I have had a terrible time of it. My system recovery disk tells me that I am using it in the wrong machine.

My AVG virus protection can no longer check the whole system because it gets to what i think may be 3/4 of the check and then the machine crashes.

It crashes using most programs, I can't figure out how to fix it. None of the registry fixers have worked either. Do I have to buy a new computer?

A:My system recovery disk tells me that I am using it in the wrong machine.

Welcome to Techspot

You are sure your recovery disk is the one that came with the machine? And that you have NOT upgraded your machine in motherboard or CPU or any factory parts? Those disks only work with ALL ORIGINAL equipment. With very few exceptions.

If you have your Windows Product key, you can load Windows with a standard disk if you can get your hands on one. But this get's tricky with OEM keys.

So if your recovery disk just won't work. And you can't reload with a standard disk. You can always by a retail OS, I guess XP? And install that. But you won't have any original software like Microsoft Money or Works if it was preloaded.

Anyhow, you have some options. But we need more info on the machine. Can you post what it is? Model? And any specs you can (cpu speed/RAM/hard drive/video/operating system etc...).
This will aid in figuring out whether it's best to upgrade or replace or find a way to fix.


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Answer Match 55.02%

I'm fairly good with computers; started out in 1984 with the old Apple IIe. Just upgraded from Vista 32 bit Home Premium to Windows 7 Home Premium Aspire 5610Z laptop.

Haven't been able to make a system recovery disk; get the message that the files are not on either my hard drive or my upgrade installation disk. What now? How do I go about making this disk.


brightlight 864

A:Unable to make System Recovery Disk in Windows 7

brightlight864,You can always use imaging software to make a backup of your working system. In the event of a crash, hardware failure or corrupted system, you can easily restore the backup....some let you do this outside of Windows.I rarely use the restore disk or program that is put on your hard drive by your computer manufacturer. The restriction is that it only images your drive from the factory so you go right back to the beginning of when you turned on your computer for the very first time.Check this link for numerous freeware alternatives. Simply browse through the Hard Drive Utilities or the like.I would personally recommend Acronis True Image. This is shareware but well worth the money. The thing I love about this program is that it allows you to make a bootable CD that you can carry with you and use on ANY computer (your friends, your work laptop, even one in an internet cafe) to make a complete system backup. The program is also very robust. For me, 5 out of 5 stars.Get it here:

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Answer Match 55.02%

My sister's laptop is pretty much ruined by a virus and win 7 needs re-installing. She lost her recovery disks, but I have mine from my laptop. Will this work? Her's is dell and mine is a compaq. The specs are basically the same.

And is there a built in sustem recovery? I tried system restore and it failed, I believe, due to the virus.

A:Solved: Will a system recovery disk from another laptop work on another one?

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Answer Match 55.02%

My father's HP Pavilion a6547c would not boot. All diagnostics reported no problems with the drive or boot sector. Purchased Recovery Disks from HP for the model. Replaced existing Hitachi Deskstar 500 GB drive with a Hitachi 1TB drive and used recovery disks to install the original image and partitions on the new drive.
After the configuration, the system booted up without problems on Vista Home Edition (64bit) SP1. During the installation and configuration, I was never asked to input the Windows Key (located on a tag on the computer) but did notice that a new key was already installed.

Connected to the internet and the system went out to download the recommended Windows Updates. After downloading and installing the system requested a reboot to complete the install. System showed message "Do not turn off computer. Configuring Updates step 1 of 3" (then 2 of 3), system shutdown and restarted. Similar message on restart with step 3 of 3 and then after a long time the system complained that the configuration was not completed and began to remove the updates. After this, the system rebooted but came up with "Windows has discovered a change that will result in intermittent windows functionality." It offers a link to find a solution and then I get a "Windows Validation Interrupted" error and cannot proceed.

I tried the recovery a second time, this time only installing 15 updates rather than the whole set of 120 and had the same problem.

The... Read more

A:Recovery Disk loads okay...WIN Updates crash system

Go to the computer icon on desktop, right click and go to properties. Then in the lower right, bottom, do you see the Microosft validated seal?

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Answer Match 55.02%

I have a MSI U100 netbook and need to burn a system recovery disk so I can restore it to factory settings. MSI says there is no download available for a system recovery disk and I will have to buy one at $25. That is BS. Does anyone know how to create a system recovery disk for this machine?

Any help will be appreciated.

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Answer Match 55.02%

HI, Unfortunately I lost my recovery partition and have no chance to return OS to its manufactured condition.Could you provide information how I can restoreAs I know my KIT # is 70969-251, where I can found it (remotely) With respect 

A:Hewlett-Packard Notebook System Recovery KIT DISK

Hi, Please read the following document: Regards.

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Answer Match 55.02%

Hi there!

I just bought a new laptop that comes with Windows 8.1. I want to upgrade to Windows 10.

My first question is, do I do a System Image or Recovery Disk -prior- to the upgrade, or after?

My second question is, is it sufficient to just do a Recovery Disk if I haven't installed anything yet? The main thing I can't figure out through my research is if I create a Recovery Disk, will that include my current operating system? Or is the operating system only backed up through a System Image?

I -think- my final question is, if I put all of this onto a flash drive, when I plug my flash drive in, is it going to try to reset my computer every time? Or only if I plug it in before I boot up?

I'm really not savvy to deal with a lot of the terminology I see on the web when I try to research these things on my own, so hopefully someone can answer my questions as if they're talking to a 5 year old

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Answer Match 55.02%

Hi, I recently corrupted my Windows data on my HP Probook 4445s when I was trying to dual-boot Ubuntu. I accidentally formatted a partition after which I am unable to start Windows.

I created a System Repair Disk from my other laptop which has the exact same OS (win 7 64 pro, sp1) and after it showed that the disk was successfully burned, I tried booting with it in my HP laptop.

However, even after changing BIOS settings to boot from CD/DVD I am unable to get it working as no matter which options I try, I get the following error message:

"Bootmgr missing. Press Ctrl+alt+delete to restart"

Any help would be appreciated.


A:Windows 7 recovery problem using System Repair Disk

It sounds like the disc you created is not bootable, the data cannot be burned to the disc by normal methods, instead you need to use software to create a bootable installation media
Follow step 1 of this tutorial to create a bootable disc or pen drive Clean Reinstall - Factory OEM Windows 7

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Answer Match 55.02%

Hey everyone, im trying to help my dad get his computer working again. We bought the MCD's for the packard bell computer he owns and first we were struck with a glue part error 5. However we seemed to fix this through a format and re creating the hidden sector. We then ran the CD's and it went seemingly fine through the installation process, then finally we took out MCD 1 as we were told, the PC restarted and we were faced with another issue:

'Invalid system Disk. Replace the disk.'

Were now stuck on this. I have tried reinstalling again, also I've tried to create another bootdisk just incase but due to me having Vista I couldn't help him much there as it didn't install. I had already formatted and reinstalled the hidden partition and now im stuck as im only 16 and not very farmiliar with the boot process. So I would appreciate any help if you would be able to.




512mb ram
2.4ghz processor
SIS int. graphics card (not sure what make something like 640.)
Windows XP (At some point )
Not sure about the HDD I think a maxtor but again im not sure.
Then everything else is stock apart from a logitech mouse.

A:Packard Bell Recovery 'Invalid system disk'

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Answer Match 54.6%

Just upgraded my new Inspiron do Windows 10.  Eveyrhing is now up-to-date (Windows updates, drivers, Dell updates, etc...).

Windows 10 has the ability to create a "Recovery USB Drive"... as well as the Dell Backup & Recovery application.  Which one should we choose ?... can they both be used to fully reinstall Windows 10 on a brand new disk drive ?  Is the USB recovery drive created with the Dell Backup & Recovery app is the same as the one created with Windows 10, except with a few more Dell applications ?

Oh and one last thing... let say in more than one year my hard drive crashes and I have to completely reinstall Windows 10, will I have to pay for it (since the 1 year free upgrade from Microsoft will have expired) or will I be able to reinstall and activate it ?

Thanks guys ! 

A:Dell Factory Recovery vs Windows 10 Recovery Drive

You'll need to use the windows 10 recovery, if what you want to do is restore windows 10. As for reinstall after 1 year, you won't have to pay anything, as your computer is activated under your Microsoft account.

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Answer Match 54.18%

I had upgraded to Windows 10, that was a mistake in itself because of the mess with the DVD drive and other drivers.  In any event I attempted a full recovery and apparently the inage on the disk was corrupt.  Now I am left with an inoperable system.  Is there somewhere I can download the factory image from the website?  I cannot find the image.  Please help.... 

A:Probook 450 G1 Recovery

mjs0623 Hello;Allow me to welcome you to the HP forums!While Microsoft tells you that there is no risk in the Win10 Upgrade, because they let you believe that you can always revert back to your original OS and setup within 30 days, the ugly fact of the matter is that the Win10 GoBack function has proven to be unreliable -- and when it fails, it can leave machines in a corrupted state -- which doesn't always happen, but it does happen often enough to be a problem and you won't get any warning in advance that it is going to trash your PC!If that is not bad enough, the Win10 Upgrade is know, in some cases, to corrupt the Recovery partition stored there by the OEM that built the original machine. This pretty much guarantees that no HP Recovery is going to work: Ordinarily, I would recommend using HP Recovery Media to restore your PC to its original condition. That would erase the entire drive, format the drive, and install the OS, the drivers, and the HP utilities.Unfortunately, there is no HP Recovery Media linked to the HP Product Page for your PC. This could be an oversight by HP, or it could also mean that HP no longer stocks the recovery media for your PC. They no long stock recovery media for the older PCs.You can try contacting HP Customer Support directly, using the links below, to see if you can order if from them:If you live in the US or Canada, contact info... Read more

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Answer Match 54.18%

I was trying to restore the factory settings to get rid of some unwanted software I couldn't delete. The recovery process kept failing. Now when I try to start the laptop it says there is no operating system installed. I want to download a recovery cd on my other laptop, write it to a cd/DVD disc, and restore the laptop from this recovery disk, can I download the files needed to do this anywhere. I will buy one if necessary but would obviously prefer a free version. The laptop is around 12 months old, may be just over, may be just under.

A:Can I get a recovery cd for the probook 455 g2

Shaunh84 Hello;Allow me to welcome you to the HP forums!I read your post about needing recovery media and wanted to help. Sorry, there is nothing you can download and nothing available for free. Ordinarily, I would recommend using HP Recovery Media to restore your PC to its original condition. That would erase the entire drive, format the drive, and install the OS, the drivers, and the HP utilities. Unfortunately, there is no HP Recovery Media linked to the HP Product Page for your PC.  You can try contacting HP Customer Support directly, using the links below, to see if you can order if from them:If you live in the US or Canada, contact information is on this page: you live elsewhere, contact information is on this page: HP no longer provides Recovery Media for your model, a couple of other sites you should check are:  and Good LuckI am a volunteer and I do not work for, nor do I represent, HP.========================================================================If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.

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Answer Match 54.18%


I'm having a problem statrting up my PC, it refuses to start in normal or safe mode (it simply restarts after it gets to the crcdisk.sys)

Having found the Vista recovery disc that came with the Medion PC i've loaded it in and booted via the CD, it goes through the 'windows is loading files' screen (with the white bar) and the microsoft corporation screen (with the green scrolling bar) then automatically goes to BSOD which says:

*** STOP: 0X0000C1F5 (0x00000000, 0x00000000, 0x00000000, 0x00000000)

It just stalls on this screen so i can't even get into the recovery screen

I think i'm right in saying that i can't even get a dump file as i can't log in

System details:

- 32-bit (i believe although not 100% sure - it is the original installed OS on the system - OEM - PC is 4 years old - OS is from new, so 4 years old

Hopefully you guys can help me as i've run out of ideas.

A:System won't start, Vista Recovery disk results in BSOD

I suggest starting all troubleshooting with the following diagnostic tests (located at this link: Hardware Diags ). They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks

I believe that the STOP 0xC1F5 error is a separate issue. Here's a link to a description of the error and some fixes for Vista: BSOD Index - STOP 0xC1F5

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Answer Match 54.18%

I've created a recovery disk using the built-in recovery disk generator and selected the option to copy the contents from the OEM recovery partition. This is not a "normal" system image, which creates an image of the current C drive.

1. Will booting from this recovery drive followed by a restore will restore back to factory conditions?

2. Is is possible to restore back onto a re-sized system partition? Or, is it necessary to re-create the recovery disk *after* the re-size of the system partition? Or, is there something specific on the OEM recovery partition which states it *must* be restored to the partition size the way it shipped?


A:W8-created recovery disk restore back to resized system?

What computer are you using?

1. Unfortunately, I have never tried what you mention. But, I think the answer would have to be yes.

2. I am not sure how the recovery disc generator works. But, I guess that it would create a recovery disk that would work after resizing (I assume you are talking about shrinking). I guess the unallocated space created by shrinking would be allowed for somehow, but definitely don't know. And, what would happen if a dual boot of, say, another Win8 had been installed in the unallocated space?

Not exactly what you are thinking about, but consider using this tutorial after resizing the system partition (before or after installing software): Refresh Windows 8 - Create and Use Custom Recovery Image.

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Answer Match 54.18%

Hello: I sure hope someone out there in the Vista Forum has tried or done this with success. I just got my first laptop running Vista Home Premium 64 bit system. I have installed Norton Ghost 14.0 on it and the installation went great and can create backups. BUT! To restore a backup I have to create a Recovery Disk. I have created many on my desktops running 32bit systems. When I try to make one on the Notebook it says can not create RD because can not use 32bit drivers on a 64bit system and goes on to say I can manually add them and a box pops up with a ADD button and a BROWSE. While I have no idea were to look for them. I chatted with Symantec Support and they told me to run a Validation Driver Test and it will show me what missing drivers I need to make the RD work. It shows 3, 02Micro Integrated MMC/SD controller ,02Micro Interated MS/MSPRO/xD controller and WAN Miniport (SSTP) . I tried a Google search and it said Driver Guide has them so I signed up and after searching there driver base with no luck. So I have no idea were or how to fine these drivers. I am hoping maybe someone has had luck with the Norton Ghost 14.0 RD and would love to hear from you and how you make it work. Thank You. Donnor.

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Answer Match 54.18%

I was wondering how to create a reformat disk for a compaq presario SR2013WM. model # "RE468AA"
Last year a tech came out to bring me another harddrive. !
He said that i need to make a "format disk"
we had the option to use 26 "c.d.'s" or 2 "dvd-r"
he made the system recovery disk in front of my eyes.
does anyone know how to go thru the step's and make one ?
if so please list all i need to know ,

A:How Do I Create a System Recovery Disk For a Compaq Presario SR2013WM

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Answer Match 54.18%

There is a large reference book on Win 7 called Windows 7 Inside and Out.

Even in this big book only a couple pages are on repair. I have recently moved to Win 7 from XP.
The repair routine on the XP installer cd got me out of a lot of jams.

But now it seems I need to make a separate repair cd on Win 7 through the System Image Recovery.
Even this assumes that Win7 is going does it not?

How can I build a repair cd that boots and restores the MBR where the usual problem
is after an unexpected power out or shutdown?

My most common instance of having the HD go bad is having an interrupted clone job
using Norton Ghost.

If image recovery is the wrong place to start, please give the how - to to make
a bootable repair cd/dvd.

A:Build a Repair disk with Win7 System Image Recovery

Seasons Greetings
Listen to me. I and many members of this forum, do not get overly involved with repairs etc. Just download the free Macrium Reflect, it allows you to make an image on an external hard drive. No matter what your problem, just repair with a current image. It saved me several times. I do not know about Norton, but using Macrium is the place to start.
If you still want a repair disc, this will help
System Repair Disc - Create

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Answer Match 54.18%


I'm writing about my brother's Samsung R780 laptop (running Windows 7 64 bit), which recently stopped working. When he starts the computer, he gets the following error: "Windows Error Recovery." Searching around online led us to create a system repair disk on my laptop (which also runs Windows 7). When we boot with the disk in the drive, a prompt asking for our language (which is greyed out so we can't change it) and our keyboard (which we can change) appears. Without changing the keyboard option, we press 'next' and then it freezes.

We've also tried the 'repair your computer' option in the Advanced Boot Options, but it also freezes.

We don't know what else to try. Any suggestions would be very appreciated.

Thanks for your time.

A:"Windows Error Recovery." System Repair Disk Didn't Fix

See this link if it helps

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Answer Match 54.18%


I have a Windows7(Home Premium) pre-installed Sony Vaio Nw20SF/S laptop in which i tried to create Recovery disks(2 DVD's)... using Vaio Recovery disk Software(Inbuit). It stopped(or hanged donno) in the middle while creating the 2nd DVD then that was cancelled, but a new partition with no FileSystem is created for about 9.3 GB when i look in the Computer Management tool present.

Now, i have two questions to ask...

1) Does Sony Vaio models with Windows 7 comes with Hidden Recovery Disk Partition(D:... something like that or not)???
2) What to do or how to make use of the 9.3GB partition present???

Please Help.
Thanks a lot in Advance...

A:Regarding Recovery disk and Recovery disk partitions in Sony Vaio NW series...

Help please.....

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Answer Match 53.76%

Got the infamous "DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER" on my mom's compaq presario desktop sr1900nx. It appears on a black screen after the red/white compaq screen. It takes about 30 seconds for the error to appear. There is a blinking underscore the line below it. I have done several hours of searching and have tried several things to get to at least to the system recovery area, but I can not even do that. When I cut power to it and try at least starting the boot process, I do get the COMPAQ red/white screen with 3 options on it. ESC to enter boot menu, F1 for setup, F10 for system recovery. The ESC & F1 work, but that's about it. I can not access the system recovery. It does NOT have a floppy drive, nor did the PC come with any recovery disks and of course I do not have any. I am just looking at this point to recover some pictures/documents from it...then as far as I am concerned it is trash. It was running windows XP. Is this even possible without spending a ton of cash on recovery cd's or for file recovery? I have also tried F8, Pause/Break and have hunted the setup/boot menu for anything that could help - and found nothing.

Thank you.

A:Compaq Presario Disk Boot Failure F10 system recovery not working

Hi Luchipboo, and welcome to BleepingComputer.

That Compaq has a recovery partition, this is why it didn't come with the discs. If you have the user's manual it should explain how to use it.

If you wish to backup the files that are on there first, you can alway install that hdd in another desktop as a slave drive. This will required setting the jumper on the rear of the drive in the slave position, and connect to the IDE data connector in the middle location. You should be able to access your files from there.

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