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Lenovo y510P - Random Reboot and Power Button Issu...

Q: Lenovo y510P - Random Reboot and Power Button Issu...

Hi everyone - I have 2 issues with my y510p (it's a little less than a year old, so with the warranty coming up I figured I may want to get some second opinions).The first is that recently, say within the last month or so, it has developed the habit of rebooting for no discernible reason and with no warning. It will just snap to a black screen instantly.I've done a full refrresh of my Windows 8. I've run all the validation tools I could think of (hard drive/mem/OS files/etc.) There's nothing particular evident in my event viewer except for this in my system errors:'The description for Event ID 0 from source GeneStor cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.If the event originated on another computer, the display information had to be saved with the event.The following information was included with the event:GeneStor driver startedGeneStor driver started (2)'I believe they are connected because before the crashes started to occur the Onekey Recovery application would start randomly opening multiple instances of itself.' As an addendum, it also appear that I am getting kernal-power event 41The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.---- The other issue which may or may not be related is with the power button. It doesn't seem to always work properly - that is, holding it will not seem to register. I cannot use it to shut down my laptop, and if my laptop is shut down any other way, the only way to power it back on is to hit the power button in conjuction with a bunch of random keys. I do not know why this works, which is a bit alarming. That defect has been present since I bought it, but I liked the laptop enough to not really care as much as I should've. Thanks for any help anyone can provide with these problems.

A: Lenovo y510P - Random Reboot and Power Button Issu...

So as a heads up for anyone else that might be encountering either of these issues - I called support just now and I'm sending it off for repair. Bit of a bummer since this is my work machine (thankfully I have my t500 from college still kicking around to use in the meantime). Tech support was really nice and quick. Didn't make me walk through the diagnostics/troubleshooting I'd already done which is refreshing. Hopefully this is just a fluke because apart from these issues I really like this machine (and as I said, my thinkpad is rock solid.)

4 more replies
Answer Match 84.84%

Hello, I have been using a Lenovo Y510p since the beginning of 2014. It worked perfecly fine till a couple of weeks ago when it suddently turned-off while I was watching a video. From then onwards, it wouldn't start. Novo button or power cycling wouldn't help either. Since it is out of warranty, I took it to Geeksquad to see if they can diagonize the issue quickly but I was said the problem could be deep rooted and it needed thorough trouble shooting. I came home and started disassembling the unit part by part (Take out Hard Disk, Optical Drive, RAM, Wifi Card etc) to see if I could isolate the problem but the laptop simply wouldn't turn on. Suspecting that the mother board could be the problem, I purchased an used motherboard on ebay and swapped the existing one with this and assembled all the components back to their place. This time, when I power on, the keyboard would glow and I can see the heat dissipating fan spinning but it would spin for like 3-4 seconds and then it would stop and the laptop would power off. Then the laptop would start again, the fan starts spinning and stops after 4 seconds and this enters into a loop. All this while, the screen is totally black and doesn't display a thing. F9 or any other buttons are of no use. Novo button is of no use either. The laptop enters into the same loop with Novo button too. Would this mean that my CPU has given up on me? I request your kind help! Thanks,Shyam

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Answer Match 81.06%

Hi, I've been having troubles with my laptop screen. Upon reopening my laptop from sleep mode, the screen remains black instead of loading up the login screen. I've plugged in an HDMI external monitor and it displays fine so I know it is the laptop screen. Also if I restart the laptop, the laptop screen works fine. I've tried updating graphics drivers and adjusting external monitor options (Win+P) but with no success. Any suggestions on what I should do? I've had this laptop for a while now and there is no valid warranty.Thank you

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Answer Match 70.56%

I have a Acer C720, which seems to have a failing keyboard.  The power key has now gone from working intermittently to not at all.  Obviously a replacement is required, but in the meantime Is there any way to work around the need for a working power button in cases of the system hanging?  Whether via another keyboard shortcut, "paper clip" methods, an external keyboard, remote access, etc...

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Answer Match 69.72%

so I don't know what to call it,but the light of the power button is turning on and off when I accidently unplug,so I just wanted to know what that means.

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Answer Match 69.72%

I have a Acer C720, which seems to have a failing keyboard.  The power key has now gone from working intermittently to not at all.  Obviously a replacement is required, but in the meantime Is there any way to work around the need for a working power button in cases of the system hanging?  Whether via another keyboard shortcut, "paper clip" methods, an external keyboard, remote access, etc...

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Answer Match 69.72%


Hoping someone here can offer some advice? I own a Dell studio xps 435t-9000 that is a couple years old. I recently replaced my harddrive and since then (don't know if it's a coincidence or not) I'm having another problem. After I installed it, the first time my computer went into sleep mode/hibernation I couldn't wake it up. Power light was flashing white. Eventually I shut it down manually and then it wouldn't boot. Had a solid amber light, no power except the power supply. Fans not working. I unplugged everything and made sure it was all good. Wouldn't start. Left it overnight and plugged it in the next morning. Started up. Worked great for about 7 hours and then just randomly shut down, no errors or anything. Same deal. Wouldn't start, amber solid power light. Let it sit for awhile, reseated everything and wouldn't start.Gave up for awhile, tried a few hours later and it started. I read a few boards pointing to the power supply being bad or not powerful enough. However, I replaced the power supply about 6 months ago with a Corsair 600 which is plenty power. Could still be an issue perhaps but seems odd it would die in that little time. I also replaced my graphics card if that matters. Finally the last time I checked all the plugs I also took out the board batter for a few minutes to try and "reset" things. Not sure if that matters, either.

So, I'm at a loss where to go from here. I could replace the power su... Read more

A:Dell XPS random shutdown won't power on solid amber power button

Memory can cause the problems you are having. Make sure the memory is seated , Then run a memory program such as memtest on It let it run for a while and see if it shows you any errors.Also check and make sure you are not having a overheating problem

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Answer Match 68.88%

I tried to power cycle it, and reset battery by using a paper clip on small button under the laptop but does not power on. It just keeps blinking, and the ac port on the laptop blinks orange as well.

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Answer Match 68.04%

So, I just finished building my uncle's computer. It works perfectly except for one smallish hitch. The power button fails to start the computer. The computer powers on, but the video never starts, it just sits there, fans'a'blazing. If I hit the reset switch, the computer sprigns to life, and tada! we have lift off. So, I don't understand what's happening. I double checked the power button and reset button wiring, they are perfect. Apparently, this same issue happened on the last computer before it started to die, which leads me to suspect a faulty drive. I rescued all his drives (DVD, CDROM, 60G HD, 80G HD). But it doesn't make any sense, at least in my head, for a faulty drive to cause the bios to not even load, and it makes even less sense when it is seen that the problem is fixed by hitting the resseet button.

A:Power Button fails, but reboot starts the computer

16 more replies
Answer Match 67.62%

Computer's off, it's been off since morning, and I can't get this thing to work! The power button isn't lit, nothing. I press it, and it doesn't turn on the computer at all... I've tried doing these things: -use battery only-use charger only-remove charger and battery, hold button for 30+ seconds, and try again.... none of those work... is my laptop fried? it sucks because i JUST bought this thing a month ago.

A:Lenovo v570 - Power Button doesn't work, Computer ...

hi muffinmonkcan you try one key recover button to check if it works?

6 more replies
Answer Match 65.94%

I was told to post this here from this thread: didn't know which log to post because I didn't read the finish screen, so I'll post the dds log and attach the 'attach' log.DDS:DDS (Ver_09-12-01.01) - NTFSx86 Run by Administrator at 2:37:23.53 on Tue 02/23/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1782.1312 [GMT -6:00]AV: COMODO Antivirus *On-access scanning enabled* (Outdated) {043803A5-4F86-4ef7-AFC5-F6E02A79969B}FW: COMODO Firewall *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}============== Running Processes ===============C:\windows\system32\svchost -k DcomLaunchsvchost.exeC:\Program Files\COMODO\COMODO Internet Security\cmdagent.exeC:\windows\system32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\windows\system32\spoolsv.exeC:\Program Files\COMODO\COMODO Internet Security\cfp.exeC:\windows\explorer.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Documents and Settings\Administrator\My Documents\Downloads\dds.scr============== Pseudo HJT Report ===============uStart Page = hxxp:// {02478D38-C3F9-4efb-9B51-7695ECA05670} - No FileBHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No FileBHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\\GenericAskToolbar.dllBHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\... Read more

A:Computer freezes and then beeps one long beep untill reboot. ( power button. )

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

21 more replies
Answer Match 63.42%

Hi Got a Y5070 about a month ago, 11 months left on the warranty. When I received it, I replaced the HDD with an SSD, and upgraded RAM to 16Gb, and installed Windows 10. Ever since I've had it, when on battery I would get random power losses. Exactly as described here: The solution to that poster's question was to "reinstall OS because of NTFS error". Since there are multiple users complaining about the exact same circumstance, I can't believe that an OS reinstall will fix it. When it happens again, I'll get the dump file and event log entries and post them here.

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Answer Match 63%

so this started a few weeks ago with my Acer 6920 laptop
it freezes at random intervals after start up, sometimes after 10 mins, sometimes a few hours, for a while i was convinced it was software related, so i disabled startup items, services, restored as far as possible with no luck, yet it would run in safe mode with no problems, without reboot/hang/power off
i then formatted the drive, reinstalled windows, and it still crashed prior to installing any drivers/software/connecting to wifi, yet it still ran fine in safe mode
i even dual booted with ubuntu 12.04 and it does the same thing! yet it still runs completely fine in windows safe mode (with networking)
i've run memtest 86+ overnight with no errors, the laptop crashes with no battery in it when still running off mains and also when being powered by another charger (same voltage, different model, but gives power)
i took the whole machine apart a while after the problems started to check for major dust clogs, frayed cables etc.
i had replaced the cpu & gpu thermal paste about a year ago which had required taking off the heatsink. however, while taking it apart this time the head of one of the screws on the heatsink was very worn and i couldn't take it off,
the rest of the internals looked fine, but maybe that's because i wasn't really sure what to look for
one thing i have noticed is that the BIOS settings don't save; i've enabled the f12 boot menu multiple times and yet after a few reb... Read more

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Answer Match 63%

Hi, I have two question : 1. I bought a caddy for lenovo y510, but my Sandisk Ultra 2 ssd is only reconize as sata 2. Is there a sata3 or sata2 support? Is there any problem with caddy? 2. Also I was wondering if I can install a M.2 SSD. My laptop is still in warranty, I didn't open it. If yes, is worthy for daily use to sell my Sandisk ssd for a M2 ssd? Thanks!

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Answer Match 63%

My Lenovo Y510p isnt working, Im on my phone but ill show a video of whats happenning: my laptop will only turn on for a few seconds before shutting back off and then trying tobshut back off. I cant go into bios, it still crashes after a few seconds. Also a weird thing is itll be stuck in that restarting loop until i plug my charger in and then it just wont turn on at all? It first happened a few months ago but i took it to the shop and they said i was working just fine. Worked for another month, and then did it again, and then it lasted yet another month now doing thia again. The same thing every time. I had it worling yesterday, somehow it just started spontaneously working, and then after shutting it off today it started to loop again. I dont know whats wrong with it??

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Answer Match 63%

Hey, I bought Lenovo y510p laptop like 2 weeks ago. It is the SLI version of the y510p. The laptop worked just fine when I was playing with it, ran CSGO and Skyrim on Ultra settings over 60 fps. Couple days ago, my friend broke my charger, and I went to Walmart to buy a new one. I bought the Duracell charger which is 90 watts and it was compatible with my laptop. Then I plugged it in, and tried to play csgo but the fps was like from 5 to 15. I have no idea how this happened. I also took off my battery and just tried to play it without it and just charging the laptop, and when I opened csgo the laptop shut down. I already made virus tests and there was nothing in the viruses. Please help me if you can, I really wouldn't want to send this to the warranty since it's brand new and propably gonna take atleast a month. Thank you already!
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8138 Mb
Graphics Card: NVIDIA GeForce GT 755M, -2048 Mb
Hard Drives: C: Total - 913054 MB, Free - 795269 MB; D: Total - 25599 MB, Free - 16086 MB;
Motherboard: LENOVO, VIQY0Y1
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

A:Lenovo y510p slow fps

My guess is that the Charger may not be compatible with that laptop....90watts yes but has it got the correct DC output.

Also you didn't say how your original charger got broken. like was it attached to the laptop at the time?

What could be happening is..when you plug the new power supply in it is not the correct power your PC expects so it disregards it and runs off the battery at lower everything. As when you take the battery out it will not run at all. Easy place for damage is where the power plug goes into the laptop.

1 more replies
Answer Match 63%

My Lenovo Y510p isnt working, Im on my phone but ill show a video of whats happenning: my laptop will only turn on for a few seconds before shutting back off and then trying tobshut back off. I cant go into bios, it still crashes after a few seconds. Also a weird thing is itll be stuck in that restarting loop until i plug my charger in and then it just wont turn on at all? It first happened a few months ago but i took it to the shop and they said i was working just fine. Worked for another month, and then did it again, and then it lasted yet another month now doing thia again. The same thing every time. I had it worling yesterday, somehow it just started spontaneously working, and then after shutting it off today it started to loop again. I dont know whats wrong with it??

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Answer Match 63%

Hello guys, Im using Lenovo Y510P with the following specs:4th Generation Intel Core i7-4700MQ / 16GB RAM / Full HD 1080p 1920 x 1080 / 1TB HDD + 24GB SSD / Dual SLI NVidia GT750M 2GB / Bluetooth / CamI got this laptop from my brother, and i use it to play Counter Strike Global Offensive (CSGO) game. I have seen this laptop getting around 250fps in most of the maps in CS GO, but still I am getting only 124fps in every map with low settings. Can any of you guys suggest any tips to correct this?  Thanks in advance  EDIT: Does installing the OS on the 24 GB SSD affect the gaming performance in any way? My SSD got damaged and there is no SSD in it currently. The is only the HDD.

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Answer Match 63%

My adapter was burned, and my computer has only one graphics card.Now I want to add another graphics card so I need to buy exactly the same adapter 120W?And where I can order new adapter.I am from Israel. thx

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Answer Match 63%

I bought one of the first Lenovo IdeaPad y510p. Having a dual gpu made for a lot of gaming fun. Yesterday, the room filled up with the smell of an electrical burn. I checked the underside the Lenovo. It had been hotter. I heard workers outside my window and figured that the smell may come from them. A few minutes later very thick smoke came out of the left air vent and made a column in the air. I quickly pulled out the power cord and battery. Luckily, the house is still standing. I understand that electronics eventually fail. Yet, this seems unsafe and dangerous. What if I weren't in the room to act quickly? There should be some way to report this. The support page to send a message has been down with an under maintenance message for days.

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Answer Match 62.58%

I have a two week old Lenovo X1 Carbon 20A7 and from the beginning after simply got Windows7 initial setup with nothing else on, I noted that if I left it to go in sleep or Hibernate, when the lid was closed, upon opening it again, the notebook screen was black although the adaptive keyboard was active and the machine was pingable from the network. No matter what I did I could not get the unit to come back to life so I always had to press the power button until it power cycled to get it back. I noted that I was not alone out there and some reported the issue on earlier X1's Support suggested to send it back and were not helping much. They decided it is either hardware or configuration issue, and in both cases it required a return.  Because the issue was reported in the forums on earlier X1's I decided that it was probably software and I started by disabling all sleep modes only to find out it would still go to sleep. This is how I found out that if the sleep mode was disabled in Power Manager, it would automatically enable in Windows version of the power manager. Disable it in Windows and it would enable in Power manager... yeah - exactly; I had the same reaction.. Same thing with other power functions. So I de-installed Power Manager 6 and bingo, no more issues. But now I get non critical warnings  in Lenovo tools that I have no power manager software installed. Plus I don't get the extra features that are useful in PM6. ... Read more

A:X1 Carbon and Lenovo Power Manager 6. Random Sleep...

Can you please tell me exactly the steps to reproduce this?
Is it:
1.  Leave system idle with lid open  (is AC attached or not?)
2.  System automatically enters sleep mode after XXX minutes
3.  Close the lid
4.  Open the lid
5.  Screen stays black?
Or is it something else?

9 more replies
Answer Match 62.58%

Since updating to bios 1.16, the system randomly reboots when docked in the Ultraslim Dock.  It always generates a critical event of Kernel-Power with Event ID 41.  The dock has the latest version 2.30 bios.  I obtained a new Dock for home use and the system appeared stable at home last week.  Upon returning to the office, my dock at work started this behavior.  I'm running Windows 10, 64bit, version 1511. 

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Answer Match 62.58%

Hi guys, this problem has been driving me crazy for the past month. Built a new pc last month:

i5 2400
Asus P8H61-M-LE USB3
8GB Corsair Vengeance DDR3 RAM
Asus GTX560
Kingston SSD 64GB
320 GB WD Blue
Corsair HX620 PSU

All parts are new except: SSD, HDD, and PSU.

PC would reboot itself randomly and the event viewer says kernel-power event 41 task 63.

My biggest hunch is the PSU because there was one time just after I built the PC, it would not turn on when power button was pressed. MOBO status light was lit. Tried shorting out the actual power pins on the MOBO but still did not turn it on. It would also sometimes turn on then off then on again by itself.

Also whenever I'm in CMOS setup, the various voltages seem to be unstable, it would go up and down by +/- .002 or something like that.

Because of those two points plus the PSU is already used and old (was prev used in a server which ran 24/7) I reckon it's the PSU. But before I go buying a new PSU, I thought I'd get your opinions.

Thanks very much in advance. Sorry if I missed some information or if I sound really nooby. Cheers!

A:kernel-power event 41 task 63 - pc random reboot

Update: I tested the power supply's outputs using a multimeter and all the voltages were normal.

Update: PC will reboot randomly for about 4-5 times a day and then it will stay stable... then will become unstable again after 24 hrs or so...

Thanks Guys!

Here are the details generated by the event viewer:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/06/2012 12:15:31 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
Computer: Gaming-PC
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="">
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<TimeCreated SystemTime="2012-06-11T02:15:31.855604200Z" />
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Computer>Gaming-PC</Comput... Read more

5 more replies
Answer Match 62.16%

Hi Guys, I have Lenovo Y510P with Windows 10 and i recently installed a new MyDigitalSSD 256GB in the M.2 slot (instead of the 24GB cache ssd) and i'm using the ssd as my main drive for OS and programs. I'm getting reandom freezes during regular operation, I can still move my mouse duriing those freezes but that's it, it won't unfreeze unless I do an hard reset.. Those freezes happen only when the OS is running from the SSD, when I'm I run a copy of that OS from the HDD, it doesn' happen ad everything works. Before installing the ssd, every cache software was uninstalled and i even tried a fresh new clean win10 install on the ssd but the freezes still happens. I read and tried LOTS of solutions (checking for errors in the ssd, disabling SLI, disabling LPM, etc.) but nothing helps. I'm really desperate for a solution, Doesn any one has an idea on what is the problem? 

A:Lenovo Y510P with a Windows 10 on SSD randomly fre...

what i understood is that slot you got there isnt meant for a big SSD :/ so thats probably why os freezes some times it's a cache slot meant for small sized ssd cache drives if understood it right.

7 more replies
Answer Match 62.16%

I just want to comment on this - because I'm having the same issue.  I've used the laptop for a number of months without crashing issues, and it seems to have cropped up pretty recently.
I think it might have something to do with the driver version?  It also only seems to happen with certain games.  In particular, War Thunder and GTA4.  I play Dota 2 quite a bit and don't seem to have any problems at all.
2/2/15 EDIT: This post was moved for escalation purposes. Amy_Lenovo

A:Re: Lenovo y510p GT 755M SLI Problem

Hi,I have a problem when playing any games with SLI enabled. Games crashes at random times, sometimes even after ~5mins. So at that specific time the screen goes black and the game minimizes (or I try to minimize it by myself). After that the message pops out saying "Display driver stopped responding and has recovered". I have latest Nvidia drivers (v344.11). I'm running Windows 8.1 x64. The problem occured with any version of display drivers I've installed so far. 

9 more replies
Answer Match 62.16%

I have the lenovo y510p (59370015). It has a disk drive in the Ultrabay. Does this mean that there is no Nvidia graphics card in the laptop? If this is the case, then why are there a bunch of Nvidia files on it? If this is not the case then how do I get the card working, I see it with a Error Code 43 in device manager.

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Answer Match 62.16%

I am trying to fix some things on my laptop. Everytime I enter the serial number on the lenovo website, it comes up as the number not existing. I am reading the same number off my laptop as the bios. 

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Answer Match 62.16%

I have the lenovo y510p (59370015). It has a disk drive in the Ultrabay. Does this mean that there is no Nvidia graphics card in the laptop? If this is the case, then why are there a bunch of Nvidia files on it? If this is not the case then how do I get the card working, I see it with a Error Code 43 in device manager.

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Answer Match 62.16%

Hello 8-forums.

I'm posting on behalf of my little brother since he isn't the sharpest when it comes to computers. Today his computer started freezing and crashing out of nowhere at completely random times. I couldn't pinpoint an activity he was doing which might have caused it.

On top of that a pop-up kept coming up on his screen about his screen driver having crashed and has been restored. I happen to have the same laptop and I've had this problem for a week or 2 too, but nothing happens when it shows up on my screen (unlike his, where it crashes the computer). His screen now also has blue matrix-like lines all over his screen as a result of todays crashes.

I asked him to send the Zip-file from the DM log collector tool. He only had a BSoD once and he didn't notice the error code. The rest were freezes (forced to restart) and crashes (no BSoD screen).

Hope you can help find a solution to my brothers problem.
Regards Jens and Walther

A:Lenovo Y510p - Freezing/Chrashing

Hi Snejxjens,

Welcome to the 8forums.

Please remove some files to increase the free space to at least 10-15%.
Every partition needs at least 10-15% free space so Windows can do its thing in the background.
Less free space could cause BSOD's

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from the manufacturer.

1: kd> lmvm nvlddmkm
start end module name
fffff801`86694000 fffff801`872ec000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Tue Mar 04 12:07:52 2014 (5315B408)
CheckSum: 00C20523
ImageSize: 00C58000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller and ESET Online Scanner
*(Uncheck trial version in the installation process)
Remove Spybot

5 more replies
Answer Match 62.16%

Hello guys,  I bought my Lenovo y510p for months ago, tried with several SLI games to run those. They all crash, and returns the screendriver has stopped working. I have the y510p with GT 755m sli. Any solution for this?? If I run without SLI all is working good.   

A:Lenovo ideapad Y510p SLI Crashing

Have you updated your video card drivers with the latest drivers from the Nvidia website?  Have you monitored your GPU temperatures to see if either of your GPUs are overheating?  You can try using GPU-Z to monitor your GPUs while gaming.

9 more replies
Answer Match 62.16%

Hello, I just bought a new y510p laptop few days ago. It works fine for frist 3 days. Now, when I turn on the laptop, it stuck at lenovo logo screen and then restart. The recovery key doesnt work as well, it also dispay lenovo logo and then restart. I really appreciate if anyone can help, thanks

A:y510p stuck at lenovo logo

Additional information: I don't connect any external device. I cannot access BIOS using F10 key

9 more replies
Answer Match 62.16%

Hi there,I've got lenovo y510p(with sli) about 6-7 month ago.I'm trying to play cs go but while im playing with sli on, game is crashing ( something like stucking or teasing i should say, and then there being bzzzzzz sound on the background just like when you are trying to change resolution). Im being able to press ctrl+alt+del and close the cs go or sometimes it doesnt even let me do it so i gotto close pc with power button.As far as i know its not happening on other games.My all drivers are up to date.I monitored the both graphic cards' heat and and they are usually 60-65C degree.Power charger is 170w.At this point I don't know what to do. I was looking for an answer for this problem in internet but couldn't find one. Can you please help me? Pc Specs Os :Win 8.1 pro 64bitBios: InsydeH2O Version 03.73.0674CN44WW(v3.05)                Processor: i7-4700MQ 2. 40 ghz           Ram : 8gb              Graphic cards : 2xgt755 one's brand is samsung other one's is hynix

A:Lenovo y510p cs:go is crashing while playing on sl...

Hi AnnoyingPear,
Welcome to the Forums      
As per the query we understood that you are facing issue with system crashing while playing games in your Lenovo Y510p laptop.
As you have mentioned that this issue does not occurs in other games, please uninstall the game and reinstall and check for the issue as this looks like it is a issue with the game.
Hope this helps. Do post back if the issue persists!                                                   
Best regards,                                                          
Ashwin. S

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter... Read more

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Answer Match 62.16%

I've suddenly been afflicted with BSOD's on my Lenovo Y510P running Win 8.1. Everything was fine until about 2 weeks ago and then I started experiencing multiple BSOD's to the point that I had to boot in SafeMode. After doing some research, it looked like the issues were related to video (NVIDIA GeForce GT 750M) and wireless/bluetooth drivers. I upgraded all of those and everything was fine for a week until this morning when I got another BSOD. After looking for the bug check that it reported, I stumbled on this forum and saw some excellent responses so I thought I'd give it a whirl. I downloaded BlueScreenView and ran that and I've attached the output. I have also attached output from the MiniToolBox tool. I also tried to upload the mini-dump files but I get a message saying I'm "not permitted to upload this kind of file" but I'm happy to do so if I'm allowed to.  Here is a link the output from the Speecy tool as well - Would someone be so kind as to give it a look and let me know your thoughts? Thanks!


A:BSOD in Windows 8.1/Lenovo Y510P

Can you please upload the whole minidump so I can examine it?
It is located in C:\windows\minidumps. Select the most recently created file.

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Answer Match 62.16%

Dear Lenovo family! I have bought this laptop (Y510P) around the end of December 2013. I have just decided to write these after long time of having issues with gaming. Also tooday I have just changed my Hard drive to SSD with booting windows 10 64bit from scrach hoping that it would all come to an end however it did not. -I have updated all the software, drivers etc. I have uploaded a RAR folder including my Nvidea system information, speccy system screen shot and all the logs from event viewer.  Now here is the problem I am having. When I start playin a game (For instance CS:GO) at first it is all good:-As soon as I run the game SLI gets activated.-Fans starts getting faster and both graphic cards getting warmer.-After 10-15 minues of gameplay, game freezes, screen gets minimized for 3-4 seconds and eveything freezess then games screen comes back and another 1-2 seconds game freezes then starts back on.- Problem repeates after another 10-15 minutes of game play. What  could be the problem?Could it be CPU speed is not properly working?Could it be because of the Graphic cards? I will be waiting for your help! Thank you all!  

Evrim system info.rar ?26 KB

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Need ur help. Laptop was working perfectly. No problems. No issues. Yesterday after shutting down laptop, it not getting START. When i pressed power button, its power led and battery led lit up and nothing goes up.(Even optical drive tray and keyboard's backlight )Only the BLANK screen shows up. I have tried hard reset method but its not working and my laptop isnt in warranty period. Please help me.

A:Lenovo Y510p laptop won't start

Hi Adil,
Welcome to Lenovo Forums.
Kindly perform Power Drain and set BIOS default:
Try turning off and removing the battery first. With adapter charger unplug, press Power button for 15seconds to drain power inside.  Plug in adapter charger and press Novo button instead of the power key to turn it on for the Novo Menu  Choose BIOS setting  On Exit tab , load optimal default then Y then place battery back before save changes and exit.
Let us know how you get on.
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Answer Match 62.16%

Hi all, I have the lenovo y510p SLI 750m version and recently (2-3 days ago) my cpu fan on the left side of the laptop stopped working with the dust removal tool. I removed the lid and I can see both fans spinning just fine, however only the right one actually performs the dust removal when prompted. The other one stays queit and I don't feel any air pushed out of the left side. I can feel it on the right like normal though. Any ideas on how to fix this? 

A:Lenovo y510p Dust Utility

Hi sifuraga , 
You can initially power drain the system , turning it off removing the ac adapter and battery then pressing down the power button for 12 seconds . Start the machine using the Novo button (page 82) to launch the Novo menu for BIOS set up and set BIOS defaults f9 save and exit F10. Check the BIOS version.
Check how it goes else proceed with uninstalling and fresh installing the Lenovo power mangement tool . Restart and recheck . 
Update us how things go. 

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Answer Match 62.16%

I purchased my Y510P back in Q2 2014, it was already on Win 8 when I purchased it. Everything was working fine even after the  SLI issue with  Win 8.1 which was fixed through a BIOS update that was available here in their product support page. During that time I worked more on other things and didnt really notice anything about the GPU and its update. I was able to update my laptop to Win 10 (back in Q4 2015) and I'm currently unsure if it already installed the anniversary update. Recently, I tried some few games and noticed that the second GPU seems not be working during any games I've launched. I ran Unigine Heaven Benchmark and seems that the SLI is detected, checked the device manager both hardwares are detected, and updated to the latest GPU driver. But still seems to be not working. Any help will be highly appreciated. Thanks.

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Answer Match 62.16%

Hi folks I'm new to the forums to please excuse me. I'm currently posting from my phone so when my laptop comes on I'll attach the debug file.

Basically I set my laptop to sleep instead of shutting it down and when I went back to resume my work (about 20 hours later) it was running very slow.

I was searching for my 'Calculator' but made a typo so I tried backspacing the letter but nothing happened. Chrome (which I had opened at the time) was unresponsive and so was my taskbar.

I waited a while to see if anything would happen but nothing did so I forced shut down.

I left it off for almost a half hour and when I put it on I got that error 'Unmountable_Boot_Volume' and it needed to restart and so it did but then the error came up again this time it did an automatic repair which lasted a few seconds then it was diagnosing which lasted a few seconds and then I got the following message:

Automatic Repair
Your PC did not start correctly.
Press restart to restart your PC which might sometimes fix the problem. You can also press Advance options to try other options to repair your PC.

I clicked restart and it did.. I got a black screen for a minute or two but I got to log in. But once again everything was moving slow so as the start menu seemed to be working I shut down the laptop. (It's currently off)

Can anyone assist me with this problem?
It would be really good if I can actually find out what's really wrong with my laptop.

P.S. See attachment

A:BSOD Unmountable_Boot_Volume Lenovo Y510P

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

For this crash, I suggest you follow the tutorial below for troubleshooting.
If you have any question, please ask them.
Troubleshooting stop 0x7B and stop 0xED. - Windows 7 Help Forums

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Answer Match 62.16%

Hello everyone,  I bought a y510p about two years ago and for the first year it worked flawlessly then one day it wouldnt start up. What would happen is it would try and boot up and show the Lenovo message then go into the novo boot menu and after 1-2 in that menu it would crash no matter what option was chosen and would keep doing it over and over. It also would only do it if the A/C cord was NOT plugged in. If A/C power was plugged in it wouldnt start at all. I gave up on it for about 9 month and it sat in my closet About 3 days ago i tried it again and it booted up fine no problem, did windows updates, restarted multiple times and no problems until today where it shut down and reverted back to what it did before. Any ideas? I am stumped and believe there might still be life in it.  Thanks! 

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Answer Match 62.16%

Hello! I'm using my Y510P with an external display and thinking about buying another one, so here's my question - how many displays are supported by the GPUs? According to the, my CPU supports up to 3. Is it including the laptop's screen? I'm planning to use ONLY two externals. Specs:i7-4700MQ755M SLI16 GB RAMWin10 x64Benq GW2270 

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Answer Match 62.16%

Hi there. I'm just hoping that I can find the solution as soon as possible. So I tried playing some casual games yesterday and all of a sudden the game froze and the image started tearing apart. Next thing you know it, the screen went blank. So I force shut down it and reboot, but after the Lenovo logo, the screen goes blank. There's a faint glow, but there's no image or cursor. Could it possibly be that the GPU crashed and there's no graphic to power the display? Or should I try entering Recovery Mode or Safe Mode to switch the display graphic to Intel HD? Besides, how do I enter Safe/Recovery Mode since I'm on Windows 10. Any help would be much appreciated.  

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Answer Match 62.16%

I am trying to fix some things on my laptop. Everytime I enter the serial number on the lenovo website, it comes up as the number not existing. I am reading the same number off my laptop as the bios. 

A:How to find S/N or IMEI of Lenovo Y510p

Hi liberate26 , 
Welcome to the Community Forums.
I believe you have the right Serial Number as described here on how to find it .
It may be that at the moment support server is currently on update with the database as here in this recent discussion.
You may call in tech support for further assistance or you may send me the your SN in a private message as this should be confidential, and things you would be needing.
Update us as soon as convenient for you.

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Answer Match 62.16%

Hello!So my laptop is out of warranty and a few days ago i noticed that the sound quality from speakers is decreassing. I than realized that only the right speaker is functioning very poorly (i can bearly hear it and its making crackling noises). Than i reinstalled the audio drivers - nothing changed. So that must mean that the right speaker is dying! Where can i get the spare parts and which ones do i need? Thank you! Jan

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Answer Match 62.16%

My Lenovo IdeaPad y510p displays nothing but a blank black screen when the power button is pressed, the keyboard lights up and the fan spins but no part of the computer seems to boot at all. I have tried removing all power supplies/cables and flushing the battery by holding the power button for 15 seconds, as well as using the NOVO button on the side. The NOVO button does exactly the same thing as the power button. Interestingly the laptop's screen doesn't even appear to turn on, let alone display anything. I'm at a loss for what to do with this as I'm not confident the warranty is still active (the laptop is at least three years old).  Thanks for any help

A:Y510p Laptop will not boot. NOVO button doesn't di...

Have you tried connecting an external display and seeing whether there's any output on it?

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Hello.I am the owner Lenovo IdaePad y510p Intel i5 4200m.Not so long ago I bought a i7 processor 4810MQ.Both the i5 4200m and i7 4810MQ work on the Socket G3 also known as RPG 946B/947 or FCPGA 946 but with the difference that the intel i5 4200m has a TDP of 37W and Intel i7 4810MQ has a TDP of 57W.So after update the BIOS to version 3.08 willingly I took up the replacement processor.To my surprise, after an exchange with i5 to i7 4200m 4810MQ laptop will not turn on, for a short time (1 to 3 seconds) shone on the white button "power" but immediately afterwards extinguished.I suspect that it is a voltage input to the processor, but the BIOS is not possible because the feature voltage change is not visible / hidden. I hit it on: it seems to me such output last resort, and I wanted to ask what to do now.I do not want to believe that the 300W power supply does not could handle the additional 20W per processor.What to do in my Lenovo IdeaPad y510p to use Intel i7 4810MQ?I'm sorry for his handling of English who constantly grind.Thanks!!!

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Answer Match 61.74%

I never had this problem before until recently I noticed that my fan was making this loud buzzing noise. It was bearable at first. I thought that the fan might be dusty inside because I haven't cleaned it ever since I bought it. Last week, I tried to open the laptop so I can check why it is making that loud noise. I saw that the fan was dirty. I tried cleaning it. When I turned on my laptop, it was still making that loud buzzing noise. So I just ignored it. After a week, It suddenly got louder. It didn't sound normal anymore. I tried restarting the laptop but it still makes that noise. Its annoying. I took a video so you can hear what my fan is making.  It just keeps doing like this even if my laptop is just on stanby, like I'm not doing anything with it. This is what it sounds like when I did the Dust Removal tool on Energy Management.   Since I kept using the Dust Removal tool.. Now its making this weird noise, like the fan is getting stuck on something. I don't know what to do anymore. Its been 2 years since I bought this laptop so I don't have anymore warranty and I never had problems with my laptop except for today. I have never dropped it so I don't know why this is happening to my laptop. Please help me.   

Go to Solution.

A:Lenovo Y510P fan making really loud noise.

Hi there, Xbelleh -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
This video would leave me to believe that a piece of paper or other debris shifted inside and is now coming in contact with the fan blades.
When you use the dedusting cycle the debris is temporarily being blown out of the way of the blades.  What I would do is use a can of compressed air and blow out the fan assembly from both directions and see what is blown out.  Compress air is available at any office supply store, electronics store or big box discount store.  When using the compressed air use short bursts as an extended burst may damage the fan's bearings from over revving. 
Also, when using the laptop take note of its position.  If the fan is quiet on a flat surface, but is noisy when sitting at an angle like on your lap.  That might be a good indication that the fan bearings are failing. 
Worst case scenario is you need a fan replacement.  The fan is something that the owner can replace if you are comfortable working inside it.
As a do-it-yourself project it can be fixed in an afternoon. At this point I would try the compress air and we'll go from there.  
Update us how it goes.        
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please ... Read more

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Answer Match 61.74%

Hi,about a year ago I bought a lenovo y510p and in the beginning I was really pleased with it. It handled games just fine and I never had problems while gaming.All of a sudden, my gaming performance was really bad: really low fps on the settings I used to play on, even on the lowest settings it doesn't get to very playable framerates (BF4, FarCry 4)I didn't do anything to my laptop, he is still plugged in, power management is on high performance, Nvidia drivers are up to date..I've been having this problem for about 2 months now and I'm starting to be really annoyed by it!Helping me would be greatly appreciatedThanks in advance-Arthur

A:Poor gaming performance on lenovo y510p

Check for overheating using HWMonitor?

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Hey y'all,I bought a driver caddy, this one: Also, i upgraded the internal HDD to an SSD and that works perfectly. The problem is the HDD in the caddy. Windows 10 won't recognize it in device manager and disc manager. Any help or ideas? Did i buy an incorrect caddy? Any help would be great!

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Answer Match 61.74%

I have a Lenovo Y510p with 2x GT 755m cards in SLI. When playing games like WoW the MAX GPU temps on Card 1 reach 90°C. On Card 2 85°C.At this point the game starts to stop responding. The screen will go black for about 1 second andthe laptop's fans will slow down for just a moment before the game resumes and the fans go back up.This will happen pretty much any time the temps hit 90°C again. I have a Notepal U3 laptop cooler with 1 fan on each GPU intake slot and 1 on the center of the laptop.I have also repasted the CPU & BOTH GPUs with Arctic Cooling Silver 5.I have modded the bottom case of my laptop to allow more air into the laptop.The BIOS is also modified (so are the GPU BIOSes) To stop the crashing I tried upping the voltage on both cards by 012.5mV - 025.0mV. This didn'twork at all. Games always seem to stop responding when temps get to 90°C. However my laptopshouldn't even techinically be getting this hot in the first place. I'd rather max temps to sitaround 80C. This laptop has always run pretty hot and I've always felt like I got a lemon as others haveexplained to me that their laptops don't get anywhere near as hot as this. As such I have some questions for other Y510p users: 1. What are your MAX temps whilst doing some extensive gaming?2. Have you repasted your CPU & GPU?3. Have you modded your Y510p fan intakes to allow for more air?4. Do you use a cooler?5. Do any of the games you try and play ever stop respo... Read more

A:Questions about Temps for ALL Lenovo Y510p Users!!

???? ?????? ?????. ????? ??????? "IntelŽ Extreme Tuning Utility". ? ?????? ??????????. ?????? ??????? ??????? ?????? ?????????? ? 3.4 ?? 2.4. ??????????? ??? ????????? ? ?????? 75 ????????. ???? ???????? ???????, ??? ???? ??????????? ????? ?? ????????. ????? ? ?????? ???????, ??????? ??????? ???????? ??????? ?????????, ????? ?????????? ?? ?????????????.????? ? ?????? ?? ??????:

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Answer Match 61.74%

I connect my phone to my laptop (windows 8) and initially it pairs just fine. Both my computer and phone say it is paired. After about 15 seconds my computer shows it as disconnected but my phone still says paired. When I try to send a picture from my phone to my laptop it obviously fails, even when I try to send it right away. I updated all the bluetooth drivers and I am still getting the same problem

A:Phone keeps disconnection from bluetooth on lenovo y510p

Either your computer is shutting down that connection after 15 min's or it is your phone. It helps to know what OS the phone is running and which mfg & model of phone you are using.

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Answer Match 61.74%

So since christmas is coming, I was thinking it would be cool to upgrade my 8gb RAm to 16gb My question is: what kind of memy card I need to my lenovo ideapad y510p? and do I need to change my old memory card aswell if im buying new one? Also is it easy to change those RAM cards ?

Go to Solution.

A:Lenovo Ideapad y510p - memory upgrade

They're RAM sticks, not cards, and they're fairly easy to change out. I would suggest looking for something in the 1866mhz speed, though I think you need lower voltage memory. So I'd get something 1.35v or lower.

___________________________________________________________________________________________________________________Lenovo Ideapad Y500 | IntelŽ Core? I7-3630M @2.4GHz | 8GB 1600MHz DDR3 RAM | NvidiaŽ Geforce? GT 750M | 120GB Mushkin Atlas Deluxe mSATA SSD | 1TB Samsung Spinpoint M8 5400RPM HDD | 1080p Lenovo Display | IntelŽ Dual Band Wireless-AC 7260

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Answer Match 61.74%

Hi Guys, This is something that has been bugging me for almost a year now and I've just been really lazy to solve the issue.The problem is because for some reason, unknown to all except Lenovo, they decided NOT to support Windows 10 for a couple of the laptop models that they had in their product line when W10 was launched. Just my luck, my Lenovo Y510 (Model No - 20217) is among those unsupported PCs and hence there are certain features that no longer work.(Laptops-and-netbooks :: IdeaPad-Y-Series-laptops :: IdeaPad-Y510p-Notebook :: 20217 - Lenovo Support... As you can see, nothing for W10)PC Specs:- Lenovo Y510P (Model No - 20217)- 8GB RAM- NVIDIA GeForce GT755M- Windows 10 Home, Version - 1511- Intel Core i7-4700MQ CPU @2.4GHzThe issue that I'm facing is that my Webcam just wont work. Issue that I can see:- The light adjacent to the webcam on the laptop keeps coming on and going off and then finally just stay off (each time I try to use the camera)- Skype and other applications that need my camera can no longer detect it. Initially, my video keeps on appearing and disappearing until it finally just goes and stay disconnected, as though I don't even have a camera.- Error message on my Camera app when I try to open it: "We can't find your camera. Error code - 0xA00F4244(0xC00D36d5)- When I go to my Device Manager, there is no list called "Imaging Devices" as a whole. There are number of users who have faced this issue and there seems to be no proper solution for this. For s... Read more

A:Lenovo Y510P (Unsupported for Win 10) Camera Drive...

Something you can try is to do a clean install of Windows 10, and use the generic built-in drivers that come with the operating system.Create a live USB of Windows 10 using Rufus or burn the *.iso to a DVD after you download if from

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Answer Match 61.74%

So this morning I woke up like usual and start my laptop up. It took a while like usual to boot up then it went straight to the your computer needs restarting blue screen and I thought hmmm this happened a few times and usually gets fixed. This time it went not to the home lock screen but the trouble shooting blue screen after picking my language and type of keyboard. Then it goes to two options "advance options" or "shutdown" I go to advance settings then there were 3 more options. Refresh settings, reset settings or advance options so I chose refresh cause I didn't want my files to get erased since I haven't backed them up yet. I click refresh and a message says that my drive where Windows is installed is locked. And it told me to unlock it and try again. So how do I access this? I forced shutdown but the same thing happens for a few times. Now I'm worried about this problem. Can anyone help me before I actually have to reset my laptop?

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Answer Match 61.74%
A:Disk usage of my lenovo y510p always 100% ??? Plea...

that issue is related to windows 8 so i would recommend you upgrading windows 8 to 8.1 through windows store and it should stop the disk usage 100% and make it normal again

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Answer Match 61.74%

Hello, where i can get recovery media for my Lenovo Y510P laptop, when my recovery partition is damaged. Can anybody help me? Does anybody have original Recovery disc or someting, where i can install clean OS? If you can help me, please contact me. Its possiable that we can share media with Google Drive or someting. Thank You!Contact: Email: [email protected]  

A:Lenovo Ideapad Y510P: How to get recovery media?

If you mean the factory recovery files try Lenovo for a recovery disc set if available. If you mean for the OS alone just download the MEDIA CREATION TOOL from microsoft which you will use to download the OS installer. As to drivers go to the download site for your unit to download them.

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Answer Match 61.74%

Hi all. I recently obtained a used lenovo y510p from a friend with the following configurations. Windows 8.1 ProSLI capable with 2 geforce 750M cards6gb RAMItb Hard disk2gb dedicated video memory. It plays games at decent speeds with medium settings but I get different errors from each of the 3 games I've tried. For dragon's dogma dark arisen, the game suddenly slows down for a few minutes and picks up speed again after a few (maybe 5) minutes. With mass effect 2 the game screen hangs, while sounds and music continue as normal. ctrl alt deleting and pressing esc will make the game proceed as if nothing ever happened. Finally, for the witcher 3: wild hunt, I get the windows display driver has stopped responding error. The games are properly purchased and as far as i know, so is the OS. I've tried all nvidia display drivers between and including 347.09 to 364.72. I've tried closing all other apps, and ending all nv processes in the task manager. I've also tried different power plans and different nvidia power management modes. I've been monitoring the temp with HWmonitor and it usually tops out at around 81c which I understand is fine for this particular laptop. I even have a targus chill mat to help regulate the temp. Lastly, I've spoken to my friend and he doesn't remember having those issues at all, but he never managed to game with the laptop very often. Any help would be appreciated, this is my first lenovo product. I pereviously owned a dell xps.

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Answer Match 61.74%

Hey everyone,
I bought a Lenovo Y510P laptop yesterday and it is extremely slow. It takes quite long to start up, simple tasks such as opening the control panel will freeze it for a about 30seconds. I haven't dared putting any demanding software on it (apart from Chrome and McAfee (paid subscription)).  My 6-year old Toshiba P300-17R is faster, which is completely ridiculous. I have no idea why it is this slow. Could anyone point me in the right direction for fixing this annoying problem? 
Lenovo Y510P-00303NL
8GB RAM, 4th gen Intel Core i7-4700MQ, NVIDIA GeForce GT 755M, 1TB HDD + it was running Windows 8, now updated to 8.1
Thanks so much!
(p.s. I wasn't sure in which sub category to put this and I thought it might be a Windows 8 problem - sorry if this is the wrong forum!)

A:Brandnew Lenovo Y510P extremely slow

Hi cultblonde, and welcome to Bleeping Computer.
You posted that you purchased the computer yesterday.  Is this a new computer under warranty?

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Answer Match 61.74%

Good evening, I will keep this short, I have a Lenovo ideapad y510p with Windows 8.1 (I got it with 8.1, did not upgrade from 8) . I noticed a problem yesterday, where I cannot adjust the screen brightness. If I use the keyboard commands (Fn + Up and Fn + Down) The slider appears on the top left of the screen, as always, but does not ?slide? It stays static.  If I move the slider on the Setting menu, I can slide the value but the brightness does not change and the value is not reflected on the slider on the top left of the screen. I am not sure when this happened for the first time. 

Go to Solution.

A:Lenovo y510p with Windows 8.1 brightness slider no...

Never mind, restored from last valid restore point and now it is working

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Answer Match 61.74%

Hi all. I just bought my Y510P from a guy on craiglsist who had barely used the laptop. (Like turned it on once and then put it in the corner for a year and a half)  When I got it, the guy had restored everything to the factory settings which was just Windows 8.1. My first problem is that the computer keeps defaulting to use the HD 4600 instead of the 755M that I have set as the default graphics card in NVIDIA Control Panel. I disabled the 4600, but then the computer was super slow. Any idea why this is happening? My second problem is that I can't find anything to speed up the fans so that the computer will automatically overclock the i7. I'm tempted to slowly force it to overclock and have the fan speed increase with the temperature, but I'm afraid that I'm going to break something that way.  If anyone knows of a way to control the fan speed then that would be great. Thanks. Computer specs: Lenovo Y510Pi7-4700MQ8GB RAM1TB HDD24GB SSD (PCIe)Intel HD 4600 Graphics and GT 755M

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Answer Match 61.32%

So, a friend of mine asked me to take a look at her computer, but I am at a loss. It persistently and consistently takes between 10 and 20 minutes of blank screen after hitting the Novo button or the power button before anything appears on the screen. The Novo button reaches the bios with no problems and after booting to the OS, the system performs decently. Any ideas? Edit: Keyboard is backlit instantly after hitting either button.

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Answer Match 61.32%

Good morning, SF and BSOD teams:

I've been suffering from random BSODs on my Lenovo V570 laptop running Win 7 Home Premium 64-bit on numerous occasions. This issue currently springs up at seemingly-random times, although there might be some correlation with me trying music-related activities (e.g. opening WinAmp, Google Play Music, etc.). The on-screen BSOD information consistently mentions power management driver, hence the reference in this post's title.

Some history with this laptop: I purchased it new in Sept 2011 - no issues
Shortly thereafter, I installed Ubuntu with a full disk wipe, re-format, and re-partition
After frustrations with Linux, I reinstalled Win 7 with a freshly-purchased retail full license (e.g. not the OEM recovery disk)
Note: it was after this event that the BSODs started to occur
I've since reinstalled Linux and Win 7 at least one or two times, each time with a full disk wipe/format/re-partition and seemingly successful installation.

One additional note: during each of the Win 7 installs, it seems as though virtually none of the expected drivers are available. I have to manually install ethernet, wi-fi, graphics, etc. before the thing starts behaving as expected. Again, this was all using the legitimate retail full Win 7 install disk and drivers directly from Lenovo's support site.

In any event, I would greatly appreciate any help on this issue.


A:Random BSOD - Lenovo V570 laptop - power mgmt driver

Welcome aboard.

kd> !irp fffffa8005af41c0
Irp is active with 10 stacks 9 is current (= 0xfffffa8005af44d0)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 fffffa8007c87060 00000000 fffff800034bab40-fffffa8005f74a10 Success Error Cancel pending
\Driver\usbhub nt!IopUnloadSafeCompletion
Args: 00051100 00000001 00000001 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa8005dcf770

Args: 00000000 00000000 00000000 00000000
Is there any USB devices... Read more

1 more replies
Answer Match 60.9%

This has been an exhausting day! I've been trying to figure this out for quite awhile.

To start, I'll post some information.

My webcam was working fine yesterday! I tried doing a system reboot to the the week before that and alas the issue prevailed. My internal webcam is not being registered by my laptop!

So the solution that seemed obvious enough was to check my drivers, update them if necessary. Which I ended up doing. Alas, the issue prevailed.

Checking the device status, I received the error "Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer." The device is currently registered as 'Unknown device' as I uninstalled the driver. I was receiving the same error when I did have the original drivers though.
Looking up what the error means, it meant that the device was disconnected. I'm not entirely sure how this could happen though with an internal laptop. I also need to get a new copy of the drivers (Which don't seem to be registering the device upon installation).

Anyway any help would be appreciated as this has become a huge headache for me, and i just want to skype with my friend!

A:Need help with internal webcam drivers for Lenovo Ideapad y510p.

It might be that the webcam has failed if everything else has been can take it somewhere and have it looked at but im not even sure they can be fixed when they go. it might be cheaper just to get an external webcam such as a logitech.

1 more replies
Answer Match 60.9%

I have a Lenovo 510p running windows 8.1. It did an automatic update after restarting it showed a BSOD for less than a second then went into startup repair. It said "Startup repair couldn't repair your PC" it had a spot to display a log file location but it was blank. When I tried to refresh it said "The drive where Windows is installed is locked. Unlock the drive and try again". Reset said "Unable to reset your PC. A required drive partition is missing". System restore said "To use system restore you must specify which Windows installation to restore." I only have one Windows installation. When I ran chkdsk it said ( when I did chkdsk /f it said ( I ran the Lenovo system restore and it restored back to factory settings, but still won't boot. If I connect the drive to another computer I'm able to see all the files but it won't boot on the other computer either.
Thanks in advance,

A:Lenovo Y510P Won't boot, Disk write protected

Hi Branson,
After restoring to factory settings do you see any error during the boot process?

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Answer Match 60.9%


I have a Lenovo IdeaPad Y510p and it has erratic BSOD behavior, usually after sleep mode, but not always. Would love to get to the bottom of it and appreciate any help you can provide!

I've attached the necessary file as per the BSOD posting instructions.


A:BSOD on Lenovo IdeaPad Y510p, after sleep mode usually

Only 48 Windows Updates installed. Most systems have 60 to 80 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available.

The memory dumps blame usbccgp.sys, but MSINFO32 lists ks.sys (kernel streaming of video driver)
And this seems to happen during a power down event (such as power off/hibernate/sleep/etc)

Finally, what applications do you delay using Startup Delayer?
What USB devices do you have connected?

I'm concerned about your version of Diskkeeper as it dates from Jan 2013 - well before Win8.1 was released.
Can you update it? If not, please uninstall it while we're troubleshooting.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

You may not find an update for this one, if so, just leave it be:
LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)
Lenovo HD Disk Driver

You should be able to find an update for this one:
tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO Read more

11 more replies
Answer Match 60.9%

Hi everyone, I've had a Lenovo Y510P with SLI 750m's for about 1 year and 3 months now. 2 weeks ago (around the time I upgraded to Windows 10). My laptop suddenly is unable to boot for the most part.When I press power, it hangs on the initial blank screen, with no logo pop-up. I have managed to get it to boot before, just simply by restarting over and over, but it's been 3 days and no luck now. It simply stays on a blank screen (no backlight), though the keyboard and power button light up. Here are the steps I've taken to troubleshoot:-> Removed battery, unplugged AC, performed "fleeting power removal" by holding the power button for 60 secs (have done this multiple times)-> Removed RAM, changed slots etc. When there is no RAM, the machine will continuously reboot-> Removed HDD, reseated-> Removed 2nd GPU. When the 2nd GPU is plugged in, the fan will try and spin every so often-> Unplugged connectors to wi-fi module-> Restarted many times-> Pressed the NOVO button, it simply brings it to the blank screen Any advice would be much appreciated. The laptop itself is in good condition, and has little physical ware. Unfortunately it's no longer under warranty, and I'm sure the cost of sending it in is quite high. 

A:Lenovo Y510P not booting, blank screen on startup

If you boot without the HDD, what happens?

5 more replies
Answer Match 60.9%

I have a lenovo ideapad y510p and everything was fine until for I thought I'd do the battery reset in the lenovo energy management,at first the battery was dead and laptop wouldnt turn on,,I found one way around this which is that first I take the battery out and then insert the ac adapter,the laptop turns on then I put it in hibernate while I insert battery after which it seems to charge but only after I do these steps,but if I take the adapter out and insert it back in,it would stop charging.this is all because of the lenovo energy management software battery reset.I've uninstalled it but it doesnt work.any suggestions?I'm guessing one of the steps after full charge during the battery reset the battery gets drained where it says "plugged in and not charging" until it reaches zero is the problem.

A:lenovo ideapad y510p ac adapter battery problems


8 more replies
Answer Match 60.9%

From about 3 weeks ago, my Lenovo Y510p (GT 750M Sli, purchased in 2013) started to make this weird grinding/buzzing sound at random times on the CPU side of the fan. It was barely noticeable if I had headphones on at first, but starting from the second week the noise and vibration of it grew louder. After doing some research for possible fixes, I have tried the method openining Energy Management and running the Dust Removal feature to temporary solve the problem. However, that method only worked for about a week, and starting from the third week the buzzing remains very consistent even after I run Dust Removal several times. Does anyone here know what is the problem exactly? I know for other models, people have been able to solve the problem by updating their BIO driver provided by the website. But all Y510p users seen to have that problem early enough to just get a refund or send it back for exchange/repairment using their then still active warranty. I would like to know if there's any way that I can fix this without having to spend money for the fix when it is proven it is the company side issue since even fresh new purchases of the same model ran into the same exact problem within days. 

A:Lenovo IdeaPad Y510P CPU side Buzzing Noise

Bump. (Not sure if we allowed to bump here, if not I apologize)

2 more replies
Answer Match 60.9%

Hi Guys,

This is something that has been bugging me for almost a year now and I've just been really lazy to solve the issue.

The problem is because for some reason, unknown to all except Lenovo, they decided NOT to support Windows 10 for a couple of the laptop models that they had in their product line when W10 was launched. Just my luck, my Lenovo Y510 (Model No - 20217) is among those unsupported PCs and hence there are certain features that no longer work.
(Laptops-and-netbooks :: IdeaPad-Y-Series-laptops :: IdeaPad-Y510p-Notebook :: 20217 - Lenovo Support (US) As you can see, nothing for W10)

PC Specs:
- Lenovo Y510P (Model No - 20217)
- NVIDIA GeForce GT755M
- Windows 10 Home, Version - 1511
- Intel Core i7-4700MQ CPU @2.4GHz

The issue that I'm facing is that my Webcam just wont work. Issue that I can see:
- The light adjacent to the webcam on the laptop keeps coming on and going off and then finally just stay off (each time I try to use the camera)
- Skype and other applications that need my camera can no longer detect it. Initially, my video keeps on appearing and disappearing until it finally just goes and stay disconnected, as though I don't even have a camera.
- Error message on my Camera app when I try to open it: "We can't find your camera. Error code - 0xA00F4244(0xC00D36d5)
- When I go to my Device Manager, there is no list called "Imaging Devices" as a whole.

There are number of users who have faced this issue and there seems to... Read more

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Answer Match 60.9%

Hello, I only found out after purchasing the Y510P laptop that it for some strange reason does not support 5Ghz networks, only 2.4Ghz. This results in me having insanely slow connection every single night around peak hours (7-11pm), and I'm unable to do anything like watching movies, playing games or download stuff. Does anyone know exactly how to upgrade the wireless card on this laptop so it supports 5Ghz networks? Do I have to go out and buy another wireless card, or is it software upgrades like drivers only? I'm not a computer major so a walkthrough would be appreciated. Thanks.

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Answer Match 60.9%

As I explained in another thread. When I attempt to boot into Safe Mode, only a black screen appears and rarely the safe mode background flashes for a second. I'm able to move my cursor around, but that's it. I do not understand why this is happening and what I can do to remedy this situation. I would appreciate any type of help. Thank you. 

A:Lenovo y510p Windows 8.1 Safe mode won't boot.

I'm wondering if the graphics adapter used on the computer is not compatible with the generic VGA drive Windows 8.1 uses for safe mode. Has the driver for the graphics adapter ever been updated? I noticed this on the specs. If you have the model with the two adapters, it's possible they conflict with the safe mode video driver. I saw a post where the computer had both an Intel and Nvidia adapter.
Dual (2x) NVIDIA® GeForce® GT755M 2GB (on select models) via Ultrabay
Single (1x) NVIDIA® GeForce® GT755M 2GB
I'm not sure it would make a difference but what happens when you disable Secure Boot and Fast Boot in BIOS. Does it let you access safe mode then?

4 more replies
Answer Match 60.48%

Performed a regular windows update earlier tonight, and ever since my Y510P has been completely unable to detect any wireless networks. I've performed a system refresh, and tried updating my drivers but it still can't detect any wireless networks. The problem is likely not with my router as I'm able to connect to it with other devices. Thanks for your help

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Answer Match 60.48%

I am currently running the 358.50 version of GeForce drivers, however there are newer ones available (361.43). For some reason when I tried updating, my system got really unstable and eventually blue screened with KERNEL_SECURITY_CHECK_FAILURE. When I rebooted it was fine, until I tried to use a graphics intensive application (Photoshop) that caused my laptop to switch from Intel HD to NVidia. My computer locked up and crashed again. I booted into safe mode and rolled back the driver, but I need to install that driver eventually as I use this laptop for gaming and Photoshop.

Maybe another driver needs to be updated? Maybe it's my Intel driver? I couldn't find any issues comparable to mine so I'm assuming there is a conflict I can't find. Thanks for any help you can give me, I don't know much about how drivers work.

A:NVIDIA Driver causes system instability and BSOD in Lenovo Y510P

Exact same thing has happened to me with a Lenovo Y410p. I did a Windows 10 update yesterday and updated my drivers including my Nvidia driver and since then I have gotten three KERNEL_SECURITY_CHECK_FAILURE BSOD when running graphic intensive applications like Photoshop or Illustrator. Today I did a fresh install of Windows to see if it fixed the problem and as soon as I tried launching a game I got the elusive orange screen of death with the same error.

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Answer Match 60.48%

Hey guys, I am having a weird problem with my Lenovo Y510P, there's a LVDS cable which connects the motherboard to the lcd. When I disconnect this cable, the system boots perfectly and I can see the desktop when connected over hdmi to TV. However when I connect it back, the laptop doesnt even POST, no lights, no fans, nothing. I am unable to find the source of this problem, is it the LCD that's dead or some component on the motherboard? A short somewhere? 

A:Lenovo Y510P doesnt POST when LVDS cable connected

My first guess would be a short in that cable since it probably gets flexed alot (if it is the one I am thinking of), and they are pretty cheap. NEW LVDS CABLE FOR LENOVO Y510P 1080P FHD LCD LVDS CABLE VIQY1 DC02001KT00 Good Luck,

1 more replies
Answer Match 60.48%

Hi,  My ~3 year old ideapad purchased from Newegg seems to have gone south. I have Windows 8.1 installed. Last night I shut it off to bring it to class and when I got to class and tried to boot up, it wouldn't finish starting up, would sit at the logo screen for about 30 seconds before shutting down and starting over. The fans power up like it is going to start. It repeats this loop indefinitely. I tried holding the reset button next to the charger port and still nothing.  Suggestions?  Thanks 

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Answer Match 60.48%

Hello, Last week i received my Y510P from a reseller here in Lithuania, and ran into a *slight* problem.When playing more demanding games (though i wouldnt call borderlands 2 a very demanding game), the screen freezes and the sound hangs. Occasionally the display would turn pitch black (sometimes the drivers just reset with screen backlight still on). I checked memory, sshd, cpus and main gpus for errors, but none were found. I have no idea how to test the ultrabay though... Temps are pretty high, but definetly not critical. CPU runs below 85c under load, main gpu runs at around 75c, only ultrabay runs hotter, but i've seen people saying that theirs run above 95c and it still works fine. Mine usually crashes when it reaches 91-93c. It reaches those temps in about 30-60 minutes, steadily heating up.  I tried removing and re inserting, but it didnt have any effect. Im stumped. Sorry for rambling on so long. I hope somebody can help me pinpoint the problem, and maybe help fix it. Thanks. System specs:Win 8.1 proIntel core I7 4700MQ 2.4ghzNvidia GT 755m SLI8GB ram1TB+8gb SSHDAll drivers are up to date. 

A:Lenovo Y510P 755m SLI ultrabay crashes nvidia serv...

It seems that re-pasting the ultrabay, and increasing TdrDealy to 8 fixed the problem, but i believe it's something more serious than that...

9 more replies
Answer Match 59.22%

I have 2 pc's bought from the same supplier but a year apart, they are both running windows 7 pro however they have just started randonly rebooting and giving me a BSOD and the only issue i can see are 3 of the same event logs saying the pc rebooted after
a bugcheck and it saved it to c:\windows\memory.dmp however i am having trouble viewing this file?
I eventually managed to install the Windows debugging tools but not having much luck with viewing the file to see what the problm is?
Can anyone assist further please with moving forward to try and find the cause and resolve

A:unable to resolve random reboot BSOD & event id error messages kernel power & bugcheck

We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers
were loaded, and what was responsible.  

Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask

Wanikiya and Dyami--Team Zigzag

2 more replies
Answer Match 58.8%

Power cycling is the best way I can describe it. Approximately once a day, my y510p will power cycle all of its USB ports simultaneously, this is the two USB 3.0 ports as well as the USB 2.0 port (which makes things even stranger considering they are on separate controllers). I will lose connection to all devices (for me an external hard drive, USB 3.0 dock, and USB 2.0 mouse) and they will all come up again a moment later as just being plugged in. It is not the same time of day each day. My drivers are up to date. This occurred under Windows 8.1 64-bit and Windows 10 64-bit. There is also no correlation to whether there is a lot of data moving through the ports or if they are just idle.

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Answer Match 56.7%

Hello, I have a Y510P notebook and I am having some problems with it. Once I was playing on this laptop and it suddenly it turned off. The power cord would make a weird noise and it wouldn't turn on. After a while it started to work normally. It was probably a high voltage spike in my house, since we already lost a cellphone. After that I notice that the laptop would turn off, as soon as I plugged the power cord. I ordered a new power cord and battery, but this issue is still happening. Anyone has an idea? Thank you!

A:Plugging power cord turns laptop off (Y510P)

Hi Tiagoramosleite,
Welcome to the Community Forums. 
You can initially start isolating the issue using the power checkout guideline (page 21). 
Try to notice anything on the DC port like bent pin , unusual appearance / marks or smell of burnt . 
Would any led status light (page30) still be lit when plugged in. 
It would be best to have it further checked for further isolation for dc in port issue against failure on the systemboard itself with nearest service center or call in technical support for further recommendation. 
Update us how it works best for you.

1 more replies
Answer Match 56.28%

Hi All,
I purchased my y510p (GT755M SLI) in July of this year from and I am having similar issues as described in this thread.
In my case, the issues usually begin 45 minutes after startup and persist until I turn off the laptop for several hours; and then the cycle repeats. After 45 minutes, my display begins "flash" white screens for fractions of a second, oscillate on dark shades of blue/grey, and also display vertical colored bars (similar to the videos posted in this thread). I have identified several ways I can quiclkly replicate the issues: (1) setting the brightness to the max setting, (2) visiting websites with dark grey backgrounds (, for example), (3) watching video in either windowed or fullscreen.
Some other things I wanted to note:
-I discovered by chance that when I apply light-moderate pressure to a certain spot underneath my laptop (on the underside of where the "x" and "c" keys are on my keyboard), the problem disappears. This leads me to believe it is a hardware issue or loose component.
-The problem does not appear on external displays, only on the laptop.
-I have already sent my laptop to lenovo for a repair and the screen was replaced. The issue resurfaced after the second or third use.
-Problem ranges from a few infrequent flashes of vertical bars to full screen mayhem.
-An electrical sound can be heard near the LCD, as if there isnt enough energy to power it completely.
11/5 EDIT: This post was moved to ... Read more

A:Re: Y510P Screen Flashing, Flickering, Random Colo...

I just bought a Y510p and the screen flickers on certain colours. On Lagom  the flicker is very strong on 7b. The screen is 1366 x 768. I actually wanted to lower resolution screen as I've got a few older programs like photoshop which don't scale and my eye site isn't great. Is there anyway to fix it? If not, do all of the Y510p laptop screens have the same problem? I'll probably send it back but I really like the laptop otherwise so would love to get another one if the flickering was fixed. Thanks for the help in advance!

9 more replies
Answer Match 55.44%

In reference to the following posting,
I am not the individual who initiated this query but I did have the same issue with my Dell Inspiron 5547, where it wouldn't turn on after a power button shut down.
I followed Hema's instructions by removing the battery and charger and then holding down the power button for a few seconds, and then putting back the parts. It seemed to have done the trick... At least for now. Is this just a temporary fix?
While doing a Google search for a solution I seem to have encountered a number of people who experienced the same issue. Can you also explain why this happens with this particular Dell laptop? Is it a model flaw?
Thank you

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Answer Match 55.44%

Hi every one,
Recently I purchased new PC,
After installing windows XP Pro SP3 I found that there is a missing button in Power option properties. The missing button is (When I press the sleep button on my computer), I can find only (When I press the power button on my computer).
My system configuration is as follow
Mother board Gigabyte EP45-UD3R Rev 1.1
My graphic card is ATI Radeon HD 5670
Windows XP SP3
RAM 4Gb Kingston DDRII
CPU Core 2 Quad 2.66 GHz
It worth saying that I can shutdown, hibernate or put my PC into sleep mode, so the functions are working but only the button is missing.
I will appreciated very much if some can advise me how to restore the missing button. Is there some option in BIOS that will enable this button?
I contacted Gigabyte customer support, but they directed me to Microsoft, I also contacted ATI but they directed me to Microsoft or BIOS settings. In my BIOS I can't find any option that may affect this button. Any advise will be appreciated
Best regards

A:[SOLVED] Button of (When I press sleep button) is not available in my Power option pr

Does the case actually have a separate Sleep Button? I suspect it's not even connected, as the motherboard manual doesn't show a connection for a Sleep Button, only a Power Button.
Windows Power Options won't list it, as it doesn't exist.

If you have a Sleep Button on the keyboard, it might not be listed in Power Options either. That would be up to the Driver software to add that option. You may have to use the software that came with the keyboard to configure the sleep button on the keyboard.

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Answer Match 55.02%

I know this is possible, because I've done it before (a long time ago). How do I change which browser comes up when pressing the web browser button that's to the right of the power button?  Google doesn't have an answer. 

View Solution.

A:Web Browser hard button (next to power button)--how to chang...

Hey Peregrin72,  Great question! You could first try changing your default Internet Browser setting in Windows.  1. Click the Start button 2. Type 'default'3. Click Default Programs4. Click Set Your Default Programs5. Click on the desired browser and then click Set this program as default.  Let me know the results of that change. There is also a registry change that may help.

5 more replies
Answer Match 55.02%

hi guys the on /off button on the wifes laptop broke up and was replaced with a new betzel incorperateing the buttons, it was also noted that the button on the pcb underneath was badly damaged also replaced this part
however laptop will now not start at all, battery charge light on, and on/off button feels mechanically sound .

any thoughts greatly appreciated ( be gentle and plz anwser in plain simple terms as im not a techhead)

A:Solved: hp g60 lap top won't turn on after power button betzel & button pcb

8 more replies
Answer Match 53.76%

Hi, I am having a problem with booting up my computer. Everytime I turn the computer on, the HDD light comes on but the power light doesn't. When I press the reset button, everything starts working and the computer boots up. I think the problem might be the wires that get plugged into the motherboard. I don't know how to correctly install them and the manual that came with the motherboard doesn't help at all. I have a GA-7IXE4 motherboard with 1000 MHZ AMD and 256 MB RAM. If anybody could assist me with this problem, please do so. If anybody knows how the wires are suppose to be plugged into the motherboard correctly, please let me know because I think that might be the main problem. Thanks.

A:Reset button acts as power button

It shows the proper connections on page 15 of the manual.

Neither the power on or reset button need any polarity concerns when connecting, they are both use open/closed type switches.

The reset connector is label RE, THE power connector is labeled PW.

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Answer Match 53.34%

- x64;
- the original installed OS on the system: Windows 7 fresh install;
- full retail version;
- What is the age of system (hardware):
less than one year;
- What is the age of OS installation: less than three months.

Hello, this morning my elitebook 8540w suddenly rebooted and during restart it displayed a black screen.
Here attached the files for the analisys.

Thank you.

A:[REBOOT] Sudden Random Reboot and black screen at start up!

Your Avast sofware is the cause, remove it and use MSE

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 122, {a, 4, 0, 0}

Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : pci.sys ( pci!ExpressRootPortAerInterruptRoutine+27f )
Arg1: 000000000000000a
Arg2: 0000000000000004
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:



PROCESS_NAME: TeaTimer.exe


TRAP_FRAME: fffff8800cbc8270 -- (.trap 0xfffff8800cbc8270)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000001000 rbx=0000000000000000 rcx=00000000006f0000
rdx=00000000006f1000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800035bb5d4 rsp=fffff8800cbc8400 rbp=000000000000004c
r... Read more

3 more replies
Answer Match 52.5%
Answer Match 52.5%

recently bought a Dell Inspiron 14 5459 on June 12, 2016 and first thing I noticed is that to turn on the laptop I need to press and hold down the power button at least for 3 seconds in order for the laptop to boot up, this seems strange, I brought up this issue at the Dell Store where I bought the laptop and the sales people there told me that they noticed this in most Inspiron models.  Is this normal?

A:Dell Inspiron 14 5459 power button needs 3 seconds long press to power up?

Thank you for writing to us!
This is unusual we would suggest you to check with another system to see if the same happens.
Kindly provide us with the service tag and email address.

1 more replies