Tech Problem Aggregator

Driver Updates: DPPO vs. Intel Driver Update Utility

Q: Driver Updates: DPPO vs. Intel Driver Update Utility

I recently set up a new Dell 7710 Precision Workstation (Xeon E3-1535M v5 w/Intel HD Graphics P530; Nvidia Quadro M5000M; Windows 7 Pro). The Dell Precision Optimizer (DPPO) tells me there are no updates at all (no Critical, Recommended, or Optional). However, the Intel Driver Update Utility tells me I have an older chipset ( that should be replaced by a newer chipset (10.0.27). I don't know if the DPPO is taking into account particular aspects of this system that make the the “correct” (even if not the latest) chipset. Perhaps the DPPO should override the Intel utility. Any thoughts?

A: Driver Updates: DPPO vs. Intel Driver Update Utility

I uninstalled a driver on purpose to test the dell optimizer utility and it is telling me no updates available ! I rebooted the laptop. same thing. In device manager the device is showing as other device with a yellow exclamation mark !!!! How do I trust the optimizer now eh ?

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Answer Match 107.52%

I downloaded and ran the Intel (R) Driver Update Utility on my ASUS X54C Laptop which is running Win 8.1

I found it at: Intel® Driver Update Utility

I ran the utility and the utility found two updates which I downloaded as per the screenshot below.

My questions are

(1) .. should I install these two updates?
(2) .. is there any risk in installing the updates?

I should mention that I have not had any problems with my laptop and am wondering if I should leave well alone?

A:Intel (R) Driver Update Utility

The Intel driver update utility is safe. These are Generic drivers though, if your not experiencing any problems there's no need to download them if your X54C came with windows 8. The version changes are minimal the chipset for example is for newer hardware(the x54c is at least 3 years old) and the HD graphic are changes for specific video games/screen hardware. Because they are generic drivers provided from Intel and have not been cleared through ASUS there is always a minimal(however small) possibility that it might cause problems and have to roll back which is easy(happened to me once). Best is to go here and see if there are any updates.

2 more replies
Answer Match 107.52%

When I run the subject program (have latest version - 2.4), the scan tells me my graphics driver (for Win 7, 64-bit) is currently version and that a newer version,, is available. I click the [Download] button, and it downloads a 124MB file. Then the [Install} button lights up. I click it, it goes thru the motions, but when it finally starts installing, it says it's installing ver. ! And sure enough, after the install finishes and I reboot the computer, when I do another scan it says I have version and is an available update.

What's wrong?

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Answer Match 107.52%

hi to everyone its been ages since i was here.
i have a problem with shockwave crashing my browser (Chrome) plus others and in general my graphics has been slow.i have updated chrome and ran the intel driver update utility which found 2 drivers and tried to install them but it failed for an unknown reason.i have an old acer running win 7x32bit with intel 4 series 8.15.10,1892
i hope someone can help me,many many thanks in advance.

A:intel driver update utility

Did you run the upgrade advisor before you installed 10 ?

Are there W10 video drivers for your Acer ?

2 more replies
Answer Match 106.26%

tryin to install intel driver update utility but idk if i should press #(loc.DCAparticipate? what is it anyways?

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Answer Match 106.26%

Intel? Driver Update Utility

I can run the program tool ten times and the results are hit or miss. Specifically, sometimes its detects my wired networking and other times it will not.

any suggestions or thoughts?

A:Are you also having problems with Intel's Driver Update Utility?

Intel? Driver Update Utility works best with Internet Explorer. ActiveX needs to be on, pop-up blocker off.

2 more replies
Answer Match 106.26%

As you see from my computer specs at the bottom of this message, I have an XP-SP3 desktop with an Intel mobo. I want to check for hardware updates, but the ActiveX file that has to be installed before the update utility that scans your computer can work. . . fails to install. I have disabled my Avast! AV and pop-up blockers. I have turned the Windows firewall off. I have tried it with my default browser, Firefox, and with IE. I have tried installing it in Safe Mode. It will not install.


A:Solved: Intel driver update utility

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Answer Match 106.26%

I don't have Java on my laptop and the only way to fix the 'USB-IF xHCI USB Host Controller intel WiUSB driver' is to use the Intel Driver update utility.

I don't want to install Java just for this one problem.


A:Intel® Driver Update Utility - Run without java?

You don't need to use that Intel Utility at all. Just download the correct driver(s) and do it manually.

I have never used that utility, and every Laptop/PC I've ever owned has had Intel CPUs, chipsets and sometimes Graphics, Networks cards etc.

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Answer Match 105.42%

Recently, the WiFi on this particular laptop has been sub-par. Downloading the same file, the WiFi downloads at the rate of 70 kbps (pretty bad) while the Ethernet cable is at 700 kbps ~ 1000 kbps. I know that the Ethernet is almost always faster than the WiFi but the discrepancies are just jarring. I also noted that the signal strength is at maximum so distance isn't an issue. This isn't the case with other devices, such as my phone's WiFi speed, where I can stream HD Youtube videos with no problem.

Possible culprits:


Whenever I use Intel Driver Update Utility to attempt to fix the problem, it shows that I need to update my WiFi driver and my Bluetooth driver. The weird thing is that after I downloaded and installed those updates, it says that I need to install those same drivers after re-scanning for updates. This tells me that there's something fishy with this laptop's wireless drivers software-wise.


I have an Intel Wireless Dual Band AC 8260 as my wireless driver. I'm not really familiar with these, but I heard somewhere that there are certain frequency speeds (5 GHz, etc...) that need to be configured in order for the driver and the router to be compatible. The weird thing is that I've been using my laptop for 3 months now and it didn't have a problem until two weeks ago, which makes me think that this is a software problem.

Thanks for your help in advance!

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Answer Match 105%

I'd like to update my integrated Intel HD Graphics 4000 driver, but the Intel Driver Update Utility is showing two different drivers, one says Intel Graphics Driver, and the other says Intel HD Graphics Driver.

Why is it showing two different drivers and which one, or both, should I install?

A:Intel Driver Update Utility showing two different drivers

Hi MW,
Depends on your graphics card, with or without HD,
note1 these are generic drivers if you have an OEM install, use the ones from them, unless your having a problem.
note2 if your specs are correct then use your >>Nvidea<< control panel


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Answer Match 105%

The Intel Driver Update Utility can be downloaded from Intel's support website. It provides an easy way to find the latest drivers for various Intel chipsets, graphics cards, wireless cards, desktop boards, Intel NUC mini PCs or the Intel Compute Stick.
The vulnerability stems from the tool using unencrypted HTTP connections to check for driver updates...
Read more here and if you use this tool, update to v2.4 before using it again.

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Answer Match 104.58%

Windows Update is not telling me I need or can update my Wireless networking, but Intel's Update Driver Utility says I should and is offering the update. How would you recommend I proceed?

A:Should I trust Intel's Driver Update utility or Windows Update?

G'day Rolo,

The difference between the two drivers is that the Windows one is digital signed/tested by Microsoft. I would say that unless the Intel one delivers more benefit than the Windows one, and everything works as expected, then there is no need to update.

You often see this with graphics card drivers too, for example.


9 more replies
Answer Match 95.76%

Windows keeps failing to install the Intel driver.
How do I correct this problem?
Buzz Norton

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Answer Match 94.5%

hello sorry if my post isnt great im a newbie here but for some time now ive been getting BSODs and finally figured out how to debug it with WinDbg (x86) and set the symbols for windows but i cant read the text. ive tried reinstalling my GPU and Java but no luck. when i try to run intel driver update utility as soon as i run it i get a BSOD ive got the minidump here if anyone knows how to read it, so here you go.

Microsoft (R) Windows Debugger Version 6.2.8400.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\kalye\Desktop\081212-36504-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*
Executable search path is:
Windows 7 Kernel Version 7600 UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16988.x86fre.win7_gdr.120401-1505
Machine Name:
Kernel base = 0x82a37000 PsLoadedModuleList = 0x82b7f810
Debug session time: Sun Aug 12 20:25:10.542 2012 (UTC - 7:00)
System Uptime: 0 days 1:07:15.119
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* ... Read more

A:BSOD running when running intel driver update utility and more apps


Could you follow this instruction and upload the dumps and other files here so we can have a look

And please do update your system profile..

9 more replies
Answer Match 90.72%

Wish I'd come here first....After reviewing DirectX log (attached) Gamehouse support told me to update a driver to fix a problem launching a game (the game does not recognize that I have java installed). Said the driver was outdated and that I should have (copy pasted the driver info at the top of the direct X text file)Card name: Intel® 82915G/GV/910GL Express Chipset FamilyManufacturer: Intel CorporationChip type: Intel® 82915G/GV/910GL Express Chipset ControllerI had the followingHere are my system specs - other relevant photos - went to intel and they did indeed list an update so I downloaded it. the instructions in read me file (attached) said to install kb888111 before installing the new driver. I went to Microsoft and the instructions for kb888111 said to first uninstall kb835221, which i didI downloaded the hotfix for kb888111After reviewing info for kb888111 I was not sure how to install plus I was unsure whether to use xpsp2 version or xpsp1 - I have xp sp3 After more research on the web regarding kb888111 I decided to keep what I had until I felt more certain of the best action to take. Therefore I attempted system restore, which failed
The kb835221 version I uninstalled does not appear in add/remove AND on startup the computer detects new hardware (PCI ...bus?) which it is unable to find a driver for, therefore installation is... Read more

A:kb888111 driver needed before installing intel driver update

What's the complete name of the game and what are the system requirements?
Particularly video requirements.

The onboard video that you have really wont support high end gaming.

Edit:Also please post the model number of your Gateway

6 more replies
Answer Match 90.72%

I'm a little confused by one of my update options. I was under the impression that windows 7 was using wddm 1.1, and that the wddm 1.0 drivers have been available for quite some time. I checked and the driver I have is wddm 1.0, released 10/28/2008, version number So why am I being given the option to update to 'pre-release wddm 1.0'? I tried to get more information to check the version number, but I am just redirected to Winqual Help , which doesn't help me any.

I'd like to test out the wddm 1.1 drivers, and I've read that they're available for 7, but I don't think that these are those drivers, unless there is a typo in the driver title.

A:Pre-Wddm 1.0 Intel driver 945 Express Driver thru Windows update

Quote: Originally Posted by wooh

I'm a little confused by one of my update options. I was under the impression that windows 7 was using wddm 1.1, and that the wddm 1.0 drivers have been available for quite some time. I checked and the driver I have is wddm 1.0, released 10/28/2008, version number So why am I being given the option to update to 'pre-release wddm 1.0'? I tried to get more information to check the version number, but I am just redirected to Winqual Help , which doesn't help me any.

I'd like to test out the wddm 1.1 drivers, and I've read that they're available for 7, but I don't think that these are those drivers, unless there is a typo in the driver title.

yes thats right....

wddm is just a driver model...
its up to the manufacture (here intel) to release wddm 1.1 driver
so until then (most likely they wont) they have to release a wddm 1.1

Windows Display Driver Model - Wikipedia, the free encyclopedia
that should be a good read....

what they mean pre-release means that these drivers are beta drivers (there is a difference between pre-release drivers and pre-release wddm 1.1 drivers)

9 more replies
Answer Match 89.88%

Recently I've been using Intel Driver update utility to keep my drivers in check with what's up to date, but for a while now I've noticed I can't get this spicific one.  It's been bugging me for a while and I'd like to get it updated so this notification will go away.  Where might I go about getting said driver?  I've already looked in the drivers area of the XC603G on the main site.  You're my last hope, Fourms.

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Answer Match 89.46%

I keep getting the VDR TDR Failure (igdkmd64.sys) error.  I open up the Intel Driver Update Utility & it states that it cannot update the driver.Error:  A customized computer manufacturer driver is installed on your computer.  The Intel Driver Update Utlity is not able to update the driver.  Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues.  Contact your computer manufacturer for the latest driver for your computer. I have  version of Intel Graphics Driver for Windows 10. How am I to update this driver?  This is extremely frustrating.  Why would you make a product that is difficult to update? JPaw 

A:Cannot update Intel Graphics 520 Driver using Intel Driver U...

This is NOT official HP Customer Support and I, as most other persons on this forum, do not work for HP. This is a peer-to-peer user supported forum for HP products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's. It appears you have the latest production release of the Intel Graphics Driver for Windows 10. The only other driver listed on Intel's support website is which is a BETA version. This BETA driver doesn't appear to address the issue you are having. HP hasn't made it difficult to update the driver. The Intel driver installer is what is telling you it can't install the driver. This is because there is a customized version of the driver on the computer and replacing it with a generic driver may cause issues or loss of functionality of the hardware. If you have any further questions, please don't hesitate to ask. Please click the White KUDOS "Thumbs Up" to show your appreciation

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Answer Match 89.04%

I Bought i custom built pc 2 days ago and have finished updating. I decided to check if i had any outdated drivers by going on intel driver utility. After clicking check drivers it instantly crashed and came up with the BSOD. I reinstalled windows 7 pro 64x and it's done it again. I have an Amd Quad core Pc. A10-5800k. Is it crashing because im on amd or is there something more wrong?

A:BSOD when attempting to use intel driver utility

If you have an AMD, you do not have an Intel chipset. Intel motherboard chipsets are only with boards that have Intel CPU's.

Your motherboard (most likely) has an AMD chipset. Go to the motherboard vendor's site and the downloads for the specific motherboard model. The Motherboard manufacturer's drivers should be used.

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Answer Match 88.2%

I have tried multiple times to get this update to download and keep getting the same error code. How do I fix this or is it really necessary for my Windows 7 Home Premium?

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Answer Match 84%

I bought a new laptop now and I am not so well with the technology so if someone would help me I would be very thankful
it says:
Intel Corporation driver update for Intel(R) Management Engine Interface
so what do I need to do now?
thnx a lot

A:Intel Corporation driver update for Intel(R) Management Engine Interfa


I don't understand the question. Are you updating your machine? Do you want to reload it? Would you take a minute it fill out your system specs?

Thanks -WS

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Answer Match 84%

Datorn kan inte uppdatera:
Intel Corporation driver update for Intel(R) HD Graphics 4600
Installationsdatum: ?2016-?07-?31 21:47
Installationsstatus: Misslyckades
Felinformation: Kod 80070103
Uppdateringens typ: Viktig
This driver was provided by Intel Corporation for support of Intel(R) HD Graphics 4600

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Answer Match 83.58%

Just a general question that I didn't find with a Search --

Does anyone know of a good Utility program that scans your system and applications and then updates all of your drivers, etc. automatically? I know there's something called "Oil Change" but I think that is more of an application updater, isn't it?

Nothing critical, would just like suggestions. BTW, I'm currently using Win98Se but looking at upgrading to XP.

Have a great day all!!

A:Driver Update Utility?

I just use the online updates at Microsoft's site:

They have a section for drivers to. It's good if your upgrading from 98SE to XP. XP should be better for you, and easier. Except all the updates you have to keep downloading.

Thank You, Have a nice day to.

1 more replies
Answer Match 83.58%

I have been unable to install this. 80070103 Unknown error
How important is it and would there be any way to hide it if necessary?

Intel Corporation driver update for Intel(R) HD Graphics 4400

Download size: 147.0 MB

You may need to restart your computer for this update to take effect.

Update type: Important

This driver was provided by Intel Corporation for support of Intel(R) HD Graphics 4400

More information:

Help and Support:
</title> <link href="//" rel="shortcut icon" /> <link href="//" rel="stylesheet" /> <script src="//"> </scrip

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Answer Match 83.58%

I got my HP Notebook - 15-r111nia late last year and want to update the graphic card driver as it is very old ( since 2013, to a newer version. I tried using the Intel Driver Update Utility to automatically update it to the newer version but it saying a customized computer manufacturer driver is installed on my computer and so the download button is greyed out. I tried updating the graphics driver manually but it failed to install successfully after downlaoding on several attempts. I am soo fraustrated  now as most of my games are crashing and every recommendations i get from people is to update my graphic card. I would really appreciate anyone kind enough to help me with a link on the right graphic driver update and a work around concerning this issue.  Thanks in advance.

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Answer Match 82.74%

I have using DriverMax for the past year and I find it to be usefully as long as you watch which drivers you are updating. Some times driver updated are shown for a device but that device isn't apart of your system. Or DriverMax will show an update for a device that is in your system but the driver may cause BSoD. How do you keep your drivers updated? does anybody know of a good website database to track driver versions?

A:Do You Use a Windows Driver Update Utility?

I think these software like driver apps are not so good for your device they installed another applications and change many settings. So good it not use any driver updater utility. Follow this link to check from windows default service

3 more replies
Answer Match 82.32%

Do I uninstall old version of intel Bluetooth driver from Programs or delete in the Device Manager to be able to update to newer version as requested by HP?

View Solution.

A:intel Bluetooth driver updates

Hi: You uninstall it from the Programs menu, reboot and install the new one.

5 more replies
Answer Match 81.9%

Basically I was told to use a driver update utility and it installed the latest drivers and everything. Yes I created a restore point. Now after restarting I cant use the mouse or the keyboard doesnt work. Please help fast. I should have known that microsoft provides driver updates. What can be done?

A:Emergency - Driver Update utility gone wrong

Any drivers you download should be from the manufacturer of the device.  Driver update utilities don't care where the drivers come from and can download drivers which actually will not work with your devices.
Use the System Restore to revert the operating system to the way it was prior to using this utility.
What driver were you trying to download?

14 more replies
Answer Match 81.9%

I am running the BFG 6600gt OC card and it had a place in advanced properties where I could tweak the core clock and memory clock freqs. before I updated to the forceware 77.77 driver.

How do I get that option back?

A:bfg 6600gt overclock utility gone after driver update

If you're on XP - have you tried Syatem Restore ?

I further recommend you read up / post at the forums here :

Post back how you get on.

3 more replies
Answer Match 80.64%

I have a Phillips shb5500 headset that was working until revent MS and Hp updates disrupted the drivers. Some function were restored with restore function rollback. I'm on MS boards and Philips boards as well. Device manager says it's working but I'm looking at all potential drivers. The MS Audio Device 97 is high on the list as well. Win 10 has had many such driver foul ups for me. I especially grt annoyed by messages like "there was an error" with no definitions. "Failed to install", "driver unavailable". HP assitant want me to delete the Bluetooth/Intel driver then install the update. I'll do it but I don't see where this is going either. Soon the "story" will be found, it will be a common one I'm sure, but it's so annoying to be thrown in the obsolete scrap bin with a 4 year old device that was marketed as "high end" at the time. HP should win 10 support the device but it doesn't.

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Answer Match 79.38%

Okay, recently whenever i visit a page sometimes it will pop up into either a java update page with a smaller box saying to download something and this is the same for the intel driver update page also. But even more recently i have noticed that another popup has started to appear where it would turn the current page into a page saying you have a virus etc. And in the smaller popup box it says you must contact a phone number. Now i am not stupid enough to click anything on them pages or contact any phone number it provides.Another issue is that when i am not in chrome and i click a link to a weblink from something such as skype, it will open up another 4 tabs after the one i need to be on. I have used Malwarebytes, AVG, Combofix, iObit to scan the computer yet i have still got the issue. This is all on Chrome and i am on Windows 7. I have also removed any suspicious programs.
Please can somebody help, ASAP!
P.S - When i used combofix it easily took over an hour and i have done it 2 times now.

A:Java Update + Intel Driver Update + Virus/Advware Warning - HELP!

Combofix is not allowed in this forum so since you ran it... Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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Answer Match 78.96%

I cant update my Intel Chipset 82945G,my current driver version is
I downloaded the Intel Update Advisor and when i press install latest driver,it says update Failed.
And when i download the driver installer from the website it says its updating but when i restart my PC the version stays the same.

Please help

I have a Windows 7 Ultimate 64-bit.
Intel Pentium Dual-Core 2.66

A:Cant update Intel driver


Can you post your MOBO Model.

6 more replies
Answer Match 78.12%

I recently used Intel's website to update a graphics driver. After I did this I noticed that my screen would blink every 2 or 3 seconds. I did not think much about it until I took the Laptop to work the next day and this blinking thing did not happen. I then tried it again at home and it started blinking again. I use a Verizon hot spot at home and use AT&T(wireless also) at work. Any idea what could cause this?

A:Intel Driver update issue.

The driver installed from Intel could possibly be the culprit. Look for the correct video driver from your laptop manufacturing support site.

5 more replies
Answer Match 78.12%

I've been trying to install the Intel Bluetooth Driver that was recommanded but i didnt realize that i had to remove the old one first.  So I'm just confused on what to remove, when i go into Programs i only see a Intel Wireless Driver and a Intel Graphics Driver. I do see Intel (R) Wireless Bluetooth (R) but its doesnt say driver at the end so im just not sure. Is that what i need to remove to install the Update? I really dont know anything much about computers and i just dont want to mess anything up or delete the wrong thing, but id like my computer to up to date.

A:Intel Bluetooth Driver update

Hi, What is your HP Envy m7 ?  Please use the following instructions to find out the model/product of your machine:

1 more replies
Answer Match 78.12%

I currently have a driver dated 5/2/14 for the Intel 82579V adapter. When I run the Intel utility it reports it's outdated and installs the latest one (v20.1) dated June 2015, but after install and upon checking Device Manager I see that the old driver was not updated. Any way to clean install the new driver? Thanks

A:Unable to update Intel LAN driver

That would be because there is not a new one. The driver is only updated if there are security flaws, or changes in removing outdated code.

Those driver packages, actually cover a wide range in that chip series.

3 more replies
Answer Match 78.12%

It shows that the latest version is the one that is installed on my machine 3 years ago. There has to be updates.

A:I would like to update my intel HD 4600 driver on ...

You must manually update the driver yourself.   1. Download the appropriate zip file from intel Windows 8.1 driver Windows 10 driver  2. Manually update the driver.

1 more replies
Answer Match 78.12%


Please assist...

i.e. how do I know which drivers to update e.g. just 'processors' and/or 'graphics' ?

What does everyone else do?

Many thanks

A:Solved: Intel Driver Update

7 more replies
Answer Match 78.12%

Hi. I ran DriverAgent to find out if I have any outdated drivers. The result says the following are outdated: intel(R)ICH9 Family USB Universal Host Controller - 2934 intel(R)ICH9 Family USB Universal Host Controller - 2935 intel(R)ICH9 Family USB Universal Host Controller - 2936 intel(R)ICH9 Family USB Universal Host Controller - 2937 intel(R)ICH9 Family USB Universal Host Controller - 2938 intel(R)ICH9 Family USB Universal Host Controller - 2939 intel(R)ICH9 Family USB Universal Host Controller - 293A intel(R)ICH9 Family USB Universal Host Controller - 293C USB Composite Device I checked in device manager and found out that the driver date is 2006 and the provider is microsoft. Just want to know if I have to update and if I have to, where to find the update. Thanks for your help.

A:intel(R) ich9 driver update

Hi,actually there are new drivers out.

16 more replies
Answer Match 78.12%

So the Intel HD driver for the W540 - and all Optimus laptops from this generation - is It was released by Intel in August 2015, and it is so old that it still lists the current Win10 build as an Insider one. (Not even mentioning the Nvidia driver, which is also several months out of date). Meanwhile, the Intel-only laptops with the same GPU, such as the T440s or T540p, are on version, released by Intel in March 2016. This driver is miles ahead of the Optimus T540ps and W540/1s. Will we ever see an update?

W540: i7-4700mq, K2100m, 16 GB RAM, 500 GB Samsung 840 EVOT510: i7-620m, NVS 3100m, 8 GB RAM, 500 GB Samsung 840 EVO

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Answer Match 78.12%

Good Day Ladies and Gentlemen,

I recently have been having WiFi connectivity issues as well as BSOD issues caused by driver version I downloaded the new version, 16.1.5, from Intel's website but when I try to install it I get the picture below on my desktop with green circles around it but nothing happens. Attached is the picture and my latest diagnostic test.

A:Can't update Intel N-2230 Driver to 16.1.5

Any help would be greatly appreciated

1 more replies
Answer Match 78.12%

Intel Corporation driver update for Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM 1.0)

I just had this driver show up in my windows update but when I got to install it I get this error:

Windows Update error 0x80070103If you receive Windows Update error 80070103 while installing updates, you might be trying to install a driver that's already installed or a driver that might be less compatible than one you already have installed on your PC.

Is anybody else having this problem? Or have any ideas how to fix it?


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Answer Match 77.28%

Using System Update, I am notified of a Critical Update:?Proceeding with the update, it performs a reset however, does not successfully complete - i.e., all steps are completed but device driver is not updated and the update re-appears in the System Update repeatedly.I also visited the Support page for my device, downloaded the package manually and attempted to complete installation (as an Administrator), unsuccessfully.  The install reaches the point where it seeks a Driver Installation Package and continuously fails, regardless of where the Setup files are placed.  I've posted a sequence of screenshots below.????Please advise of solution as I experience the same endless loop of unsuccessful updates with other Intel updates via the System Update Tool.

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Answer Match 77.28%

Are there any risks I should be aware of before I run, and install, drivers that need updating as per the results of running the INTEL driver update tool. I have created a restore point?

A:INTEL Driver update tool - Risks

Nothing bad can happen.
You can always roll back changes in device manager if driver won't work.

Where did you get this tool? do you have a link?

5 more replies
Answer Match 77.28%

I am getting many computer restarts with the warning: "Video Scheduling Error." I decided to update the video driver and tried twice, but cannot. The current graphics is an On Board, Intel HD Graphics 530, with a driver version with a date of 11/18/2015. At the HP site, I can download the driver with a newer date. But when I try to install it, says that the "Computer does not meet minimum requirements" and just stops and leaves me hanging ... twice. The driver with date of Jul 15, 2016 on page  .... is the one that does not load since it says my computer oddly does not meet minimum requirements. Computer: HP Envy 150-124Product: NOA87AA#ABAGraphics: On Board, Intel HD Graphics 530Microprocessor: Itel Core i7-6700 CPU 3.40 Ghz  3.41 GhzRAM: 16 GBOp System:  Windows 10 Home 1511 , 64 bit x64 based proc Any help would be appreciated. Thanks 

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Answer Match 77.28%

hi..... My Guys.... And Lenovo Support Team....  Please Add new Graphic Driver For Lenovo z51-70 series And Add AMD Driver Crimson 16.3.2 Optimized For  Radeon r9 m375 Graphic .........  The Graphic Driver on your Support Site is Old........ Please Add new Versions.... 

A:lenovo z51-70 update Amd & Intel Graphic Driver......

Hi mm202050 , 
Welcome to the Community Forums. 
Drivers listed on the support site are certified drivers. 
Such drivers are tested by Lenovo Engineers set for general users and any advance drivers that would offer additional features are best provided by specific manufacturers for their own certifications and testing as each users may have their own unique needs and requirements for usage. 
You may however provide request thru the "Feedback button " on the right side of the support page for the team that can do a review on the request / suggestions . 
Please feel free to visit our community for other query and sharing your thoughts .

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Answer Match 77.28%

I have the intel HD graphics 4600 in my hp envy 17 t laptop pc. I'm getting video card crash errors constantly while browsing the web. When I log into it detects my intel graphics driver is outdated and need to update. The update crashes at the final install stage  and the following popup window saying: "The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer." Please HELP! Here my system details:Update available is sp72370.exeModel #: J0G76AARWhat should I do?

A:ERROR trying to update Intel HD 4600 driver

Hi, Did you upgrade yoir machine from something to Windows 10 ? You need to install chipset drivers from the following first (the first 2) Reboot then install Intel graphic driver. Regards.

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Answer Match 77.28%


I got a strange problem on a friends computer:

Crashes randomly and it also crashed on visiting Intel Auto identifying tool before I knew he had AMD, but still.
That tool can start but crashes way before it even finishes.

Can someone take a look on the log files and see what's up with those crazy bsod's.
I'm not sure but I think it's a windows update maybe thing that have gone wrong...

Thank you kindly.

A:intel auto driver update BSOD

Inteldriver.exe loaded cpudrv.sys and generated an exception. The exception was caused because the driver attempted to execute a 64-bit instruction on a 32-bit system.

1: kd> u 9ad8c674
9ad8c674 0f32 rdmsr <-- Crash
9ad8c676 8955fc mov dword ptr [ebp-4],edx
9ad8c679 8945f8 mov dword ptr [ebp-8],eax
9ad8c67c 61 popad
9ad8c67d 8b45fc mov eax,dword ptr [ebp-4]
9ad8c680 8b4d0c mov ecx,dword ptr [ebp+0Ch]
9ad8c683 8901 mov dword ptr [ecx],eax
9ad8c685 8b45f8 mov eax,dword ptr [ebp-8]

Recommendation: Don't run a 64-bit Intel driver on a 32-bit AMD CPU.

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Answer Match 77.28%

I have an Acer Aspire 5745 and it has Windows 7 Ultimate 32bit. I have Intel HD Graphics version I decided to upload it so I searched my laptop on Acer's site but they offer drivers for 64bit only so I downloaded drivers for another Acer model laptop (it uses the same drivers as my model does). I tried to install it but it says "The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer".
So I decided to update my driver through device manager and I asked it to update from the folder where I had extracted the driver downloaded from Acer's site. But it says that your driver is up-to-date (it surely isn't).
Please help me, I need to update this driver for smooth gameplay.....

A:Update error in Intel HD Graphics driver

Have you tried the 64 bit version that Acer says is for your specific model? Many times drivers are for both 32 and 64 bit OS. You can also try the Intel site for your Intel chipset.

Proper game play isn't just the video driver. The PC must meet (usually exceed) all the other requirements of the game.

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Answer Match 77.28%

Well! That was a jarring experience! Just got a update via WU for Intel HD Graphics 4600. During install, it went absolutely bonkers on the display. Kaleidoscope wacky! Just let it be for a minute or so to finish install, then power button off/on. Wow!

A:New Intel HD Graphics 4600 Driver Update in WU

This one seems to have messed my Windows 10 opening icons (e.g. the cogwheel when opening settings app), they're like pixelated or lower quality. Restart didn't fix it, going to uninstall clean and let it download from scratch via WU again.

Update: Yes, it worked, icons are normal again.

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Answer Match 77.28%

i just installed the w10 anniversary updatehp support assistant is cautioning i need to install: intel serial IO driver [version 30.63.1519.07]it fails to installi see i currently have version 30.63.1610.8 [maybe it was installed with the W10 update. hopefully HP will update it's data so i can get rid of that distracting warning symbol in the task bar.

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Answer Match 76.44%

Dell has released an update to the Intel 530/P530 driver. This is the first update since last October. Hopefully this will fix the all too often driver crashing with "Video driver has stopped responding...." messages.
JohnD (XPS 15 9550)

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Answer Match 76.44%


I recently updated my driver in version and now I have 2 icons on my taskbar and is getting to be difficult connecting to my wireless router. Can someone please help me?



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Answer Match 76.44%

After a sudden overnight update to Windows 10 the machine started to freeze and crash - mostly while the mouse cursor moves or dialog opens or other display changes happen quickly. I figure I should update the graphics card, which is listed as Intel(R) HD Graphics 3000 My Envy 4 machine runs a 64-bit system on core i3 2376 CPU @1.4Ghz For that machine, the Intel website will not give an option for a Windows 10 update. The driver version is wayyyyy behind: version Current version update is for Windows 8 for that graphic card. It is here: version there is listed as which is signed to a year ago, with a slightly lower version number released 2/2016 (16 months ago). It is only given as an .exe package which will not install because of spec incompatibility. Can I get the Win8 driver for the Win10 machine? If this makes sense where can I get the file itself and how to do this? TIA Yuval    

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Answer Match 76.44%

I received the update of the intel 100 series chipset driver. I tried to update many times , but unfourtanetly I got the same message again and again.
I think this update is very important for the battery life time. I can only use my laptop max 3 hours in battery saving mode.
I have Dell XPS 13 9350, Before I bought this computer, it is stated that battery duration takes longer about 10 hours. I have never ever seen that duration..

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Answer Match 76.44%

How do I actually update the driver for this? I have win 8.1 and task manager says IAStorSataSvc (32 bit) (intel rapid storage technology) is using 277.8 MB of memory (it was over 1,000 last night) and .4% of the CPU.  My version is 11.50.1207 and forums indicate this version eats a lot of memory and the driver should be updated.  How do I do that?  There are two versions that can be downloaded, - for 32-bit versions of the operating system and - for 64-bit versions of the operating system.  Win 8.1 is 64 bit and the IRST says it is 32 bit, so which one do I use?  Once I have the right one dowloaded, it is a zip folder with 6 files.  How do i update the driver, double click on one of the .sys files, the largest one (there are two, one smaller than the other)?

A:How to update intel rapid storage technology driver

The floppy version is used during a new install of Windows. Do you have a SSD and a regular HDD? You can download the full Install here.
SetupRST.exe (Latest) 
Date: 08/01/2014
Size: 11.13 MB

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Answer Match 76.44%

MISSIMG DRIVER: WhenI install a new driver I get a message missing file info.
I HAVE TRIED SEVERAL driver downloads but the computer thinks they are not right even though toshiba recomends them for my laptop.

A:Satellite M200 - Cannot update Intel N10/ICH7 DRIVER


Can you provide the full model name of your Satellite M200 notebook?
From where did you try to download this driver and for what system?

It does not look like Satellite M200 would be a European notebook model. It looks like it was released for Asia market.
Furthermore I think that this error message appears because the corrupt driver package. Maybe some files (or just the info file) are faulty

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Answer Match 76.44%

can anyone tell me how to fix this. i followed this video and i cant find intelGfx.NTamd64.6.3 in the inf file.

A:window10 cant update my intel hd graphics 2000 driver

Intel HD Graphics 3000/2000 (Sandybridge) Windows 10 Graphics Driver support ?

According to the link (footnote 2) that cards drivers were only supported in "legacy mode" (compatibility) even in win 8.1. It may do the same in win 10 and the only way to find it is to try it

To install in compatibility mode do the following:

Right click the installer>properties>compatibility>choose OS

Make older programs run in this version of Windows

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Answer Match 76.44%

Model  XPS 8900
Win7 Pro, SP1
When I load Chipset drivers for Intel USB 3.0 eXtensible Host Controller Driver Ver, A02 and Intel Management Engine Interface Driver Ver, A02 my mouse wheel stops working. I've tried 3 different mice, Microsoft, Logitech and Dell. Problem occurs on all three units.
When I go back to the previous recovery point, problem goes away. Tried installing twice and problem persisted until I backed out the installs.
Losing faith in recommended Dell updates.

A:Intel USB 3.0 Driver & Intel Mgmt Engine Driver

Do you have the latest version of the Intel 100 Series Chipset Driver to go along with the updated ME and USB3 drivers?
If not, install the chipset first, reboot and test the rodents. Assuming they still work correctly, update the other 2 drivers, one at a time, rebooting in between each install, and testing the mouse wheel. If nothing else, you might figure out which driver is the offender.  
Make sure you still have a suitable System Restore point before updating anything.

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Answer Match 76.44%

Which one would be better? When i try and update via Intel website i get this however. And my score on the windows experience index is only 4.9 for gpu.

A:Manufacturer driver or Intel driver for intel hd 3000
8.XXXX is far old. Please update your GFX Card Driver.

4 more replies
Answer Match 75.6%  Here is the screenshot of what happens.  Here is information about my computer.
Thank you, any help would be really appreciated. 

A:Display driver Intel Graphics Accelerator Driver Vista(R) stopped responding.

I tried installing drivers but it failed to install and I proceeded with restarting anyway. Actually I  was goggling my problem and came here because someone had similar issue and was solved. I figured if he got it solved, why not try this website.

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Answer Match 75.6%

Welcome to Sevenforums
If you would go to device manager>propertie>details tab>drop down menu> hardware id.

Copy and paste the hardware id string for the missing hardware we can look for the drivers.

I'm not completely confident that we'll be able to find 64bit drivers for your netbook though but we can try.

Thanks Fabe

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Answer Match 75.6%

I am not sure if this is where it belongs, or if it is a Graphics Card issue. I have an Acer Aspire 7741z-4433 with an Intel(R) Pentium(R) p6200 (2.13 GHz, 3MB 1.3 cache). This only happens to me while I am playing The Sims 3. I have the game set on the lowest quality settings, even though my laptop "claims" to be HD LED, etc. This issue still happens. As you may know I cannot replace the graphics card as it is apart of the motherboard, and to buy a new motherboard with a better graphics card would cost more than a new computer. I have been the my manufacture's website and tried installing an update of the graphics card, and that didn't do the trick either. I am at my wits end, and I just want to play the game without it shutting down and freezing my computer. The reason I know the error is because I do Alt + Tab to get back to the desktop. The way it acts up while I am in game is the screen blacks out but I can still see the software's mouse, and then it blinks a couple times and then freezes completely, causing me to do a hard shut down. What can I do to resolve this issue?

A:Display driver Intel Graphics Accelerator Driver for Windows XP Stop

i havent found anybody that sells motherboards for acer with better a better graphics chipset. i would really like to have a better chipset tn this radeon express x1200.

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Answer Match 75.6%

I was having issues with my external hard drive today and the event logs said something about the storage controller having a read error so I decided to try to update the storage drivers. I believe I had version 8.x and I downloaded the newest version from Intel's site, 12.x. I installed the software, and my system hung at "Starting Windows." I reverted to the last known good configuration, and I was back up and running. I decided to delete the existing drivers (8.x), restarted the computer, it automatically installed the 12.x drivers, and asked me to restart my computer, which I did. After this, my computer still hangs and I can't restore the last known good configuration.

Things I've tried:
- Trying to manually delete iaStore*.sys from system32\drivers
- Running Startup Repair
- Running System Restore (Apparently I don't have a restore point...)

I'm getting a BSOD when I try to boot into Windows now, but I can't see what it is.

I believe there may be a conflict of driver versions at this point. I'd like to manually remove all the Intel SATA drivers, if possible; however, I've been unsuccessful.

Any thoughts?

A:Intel Storage Driver Update Gone Bad -- Unable to Boot, BSOD

Have you tried starting in windows safe mode and installing the 8.x drivers?

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Answer Match 75.6%

I have an HP P6530F desktop with Windows 7 Home Premium 64 bit SP1. The HP Support program that periodically scans my computer is offering an optional update for Intel RAID Driver and Configuration Software. I have attached a screenshot of the specifics.

My computer seems to be running fine. Is this update something I should bother with?

A:Intel RAID Driver and Configuration Software Update - Should I Install

If you're not running a RAID setup then no, leave it well alone.

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Answer Match 75.6%

HP Support Assistant keeps telling me that I need to install an update for "intel inter-integrated circuit (i2c) driver". Every time I try to do it though, it fails. What is a solution to this problem? Thanks!

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Answer Match 75.6%

Windows update keeps attempting to install a driver update for the HD 4000 integrated gpu. I have a discrete graphics card and don't use the iGPU at all, but this update just started showing up. It always fails, and it always makes my monitor lose the signal as soon as windows loads. The only way to fix it is a system restore, but then the driver just tries to reinstall as soon as the computer is idle or when it restarts. I attempted to hide the update, but it doesn't show up in the list. I've disabled the device, but it just reappears. Is there any way to force windows to stop attempting the update?

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Answer Match 75.6%


I do not found how to update my graphic driver from the Toshiba support website. I found other updates, but not this one ...

And I have a problem using a game (Starcraft II) with "igxprd32" which seems to refer to the Intel Graphics accelerator driver.

When I go to the Intel update website it tells me :
"A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer. "

Thanks in advance for your help


(Satellite Pro P300)

A:Satellite Pro P300 - How to update Intel GM965 display driver?


I had the same problem on my Satellite Pro U300 but it?s easy to solve it.

Therefore go in device manager and right click on your graphic card. Select ?Update Driver? and follow the instructions in new window. Choose the advanced installation where you can choose the driver and directory yourself.

But don?t forget to extract the zip file firstly, otherwise the driver will not be found. ;)

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Answer Match 75.6%

I got a custom Laptop with the following characteristics:
OS: Windows 7 Ultimate 64-bit , SP1
Processor: Intel Core i3-2330M [email protected] GHz
Graphics: Intel HD 3000 & GeForce GT540M (2GB)

So a few days ago when I tried to update the Intel HD 3000 through the Device Manager, a better version was found and started installing it. Suddenly the screen turned to black!
I turned off the laptop and booted in safe mode. I opened Device Manager again and I saw that Intel HD 3000 was replaced by "Standard VGA Adapter"...So I uninstalled it and rebooted again in safe mode and Intel HD 3000 was installed automatically. But the problem was not solved and the same would happen if I tried to update again the Intel HD card through Device Manager.
Generally I have googled very much about this problem but no results. I have downloaded the driver from Intel website to try it manually and again it fails to install.

But here is where it gets more strange:

Nvidia card is supposed to be up-to-date since when I click in Device manager to search online for drivers the message says there is not newer version. But there is not even a sign in my laptop that it is "alive". I mean that I cant even find Nvidia's control panel when I right-click in Desktop or near clock or at my Control Panel...I think thats not normal too.
So I downloaded the appropriate driver from Nvidia website, started installing it and an error appeared: "NVIDIA Installer cannot c... Read more

A:Black screen appears while trying to update Intel HD 3000 driver

Hi ... As you have dual Graphics you should try the Manufactures Website for the Drivers ...

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Answer Match 75.6%

T450s missing WiFi driver after SCCM build, Intel WiFi driver not available from Update Retriever for 20BW. Only Realtek WiFi shows. But Intel WiFi driver is there from Support site. Kindly advice.

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Answer Match 75.6%

It would be great if HP included some instructions in their update section to walk us through, step by step, how to install a new driver when the previous one must first be uninstalled. Most updates are just click and download. Nothing else required.  But some of us aren't all that comfortable uninstalling drivers and don't know where to begin.

A:Intel Bluetooth Driver update--how to uninstall current driv...

Hi, Thank you for posting. You should not uninstall previous driver prior to updating new one. In Windows 10 you can install updates via Windows Update or Device Manager (preffered method). Here is how >> For non-critical, not so important and other updates, you can also use HP Support Assistant (HPSA) >> HPSA, please skip BIOS/UEFI updates.  Hope this helps. Feel free to reply back if something is not clear.

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Answer Match 75.6%

Is there anyway to update the Intel (R) 82945G Express Chipset Family Video card?

Here are some pictures.


A:Intel (R) 82945G Express Chipset Family Driver update?

Which one are you asking about the chipset driver or the video driver? Since it is a dell system, go to the dell site and see if there are any updated drivers listed for your system. You can also use the intel reference chipset drivers available on the intel site.

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Answer Match 75.6%

I want to update my graphic accelerator driver which is Mobile Intel 4 Series Express Chipset Family.
On the Intel's website I've found for this accelerator and Win XP OS new driver which has been released 31.3.2009, its version is

Though I can't install it because this driver isn't verified by Toshiba and on Toshiba's website is driver which is one year old (of course I've got this one). So, is some way to install new driver from Intel or can you please this driver verified?

BTW If latest drivers are more than one year old, it doesn't look like good support.

Zdenek Konecny

A:Intel graphic accelerator driver update on Satellite Pro U series

Hmm I install the Intel-sourced drivers on my laptop successfully, maybe things have changed.

Anyway have you tried the drivers from a newer Toshiba model?

Is there a reason you want to update the driver? i.e. Do the new drivers fix a problem you are seeing?

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Answer Match 75.18%

I have disable the in the settings for hardware installations for driver installations as i like to update driver myself such as sound drivers,network and video drivers. Those are basically the 3 drivers that i update including security updates. By using wushowhide, i can see the drivers updates that have been block such as intel pci serial port root, watchtimer and lpc controller and etc. Does it improve performance or should i leave it alone? What does updating those driver do?

A:Windows Update Driver Updates

I can only speak for myself, others may have different views. I recently had a number of problems related to Windows 10 Updates [including drivers].

For the present my policy is to go directly to the relevant manufacturer for driver updates. A review over a number of forums, Intel in particular reveals Intel and Microsoft apparently unable to resolve problems caused by updates. I'll stick with Intel for the moment.

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Answer Match 74.76%

HP Supports Assistant shows that I need Intel High-Definition (HD) Graphics Driver - sp72370 driver for my Envy 360. Before I install this driver I can see that things are a bit laggy, ofcourse I dont have graphics driver. So I install this driver and everything works fine. However, Windows Update (always) pushes an update to this driver namely Intel Corporation driver update for Intel(R) HD Graphics Family (This driver was provided by Intel Corporation for support of Intel(R) HD Graphics Family), and the moment the update is installed everything goes down. The laptop starts lagging, the lag is visible while opening drives and programs, especially Firefox becomes a mess. Typing becomes terribly laggy, you can shift to tabs, page opening is slow like hell.

Ony because of this lag I had to clean install Windows 10 thrice as I though that it will fix the problem. I had to run ChkDsk for quite a few times on my 750 GB HDD. But then by hit and trial I narrowed down the problem to this Update, and we all know now it cant be uninstalled either. Please help.

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Answer Match 74.76%

This keeps coming up when I use the Intel(R) Driver Update Utility 2.5

"A customized computer manufacturer driver is installed on your computer.
The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver
instead of the customized computer manufacturer driver may cause technical issues.
Contact your computer manufacturer for the latest driver for your computer."

Should I change from "Customized computer manufacturer driver" to the latest one from here (a "generic Intel driver) -

I am looking for the option which gives better fps

Intel HD Graphics Info :
System info:

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Answer Match 74.76%

I have an XPS 8500, running Win7 Home Premium.I ran the Detect Drivers service on Dell's website, and one of the recommended drivers is Intel AMT HECI Driver, with a release date of March 2, 2013. The driver files in the relevant folder on my PC (C:\Drivers\storage\DWW4Y\Drivers\MEI) are all dated 11/10/2011, so a March 2013 driver would certainly be a newer version.But when I run the installation file Dell sent me (ME_Intel_W74_A00_Setup-DWW4Y_ZPE.exe), it gives me a message that warns me that the version already installed (which it reports is is *newer* than the one I'm trying to install.So it sounds to me like either (1) Dell sent me the wrong installation file, or (2) the installation file mistakenly thinks my original driver is newer.Anybody know what's going on here?

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Answer Match 74.76%

I have a Dell XPS L502x, which I bought late 2012. Recently the hard drive became corrupt so I've replaced it and installed Windows 7 on the new hard drive. I've just downloaded and ran the software to detect which drivers I need to install and have downloaded and installed all of them with the exception of the nvidia graphics driver which says I need to install an Intel driver first. I've searched the Dell site but I can't find the Intel driver I need.
Please can you point me to the Intel driver that I need to install?

A:nvidia graphics driver you must install intel driver first

Hi mike,
Please download and install the Intel video card driver from the link below.
Please let me know if this helps.

4 more replies
Answer Match 74.76%

Hey what's up ,
i am having a problem that almost get me insane, i have a laptop (Toshiba Satellite L70-A-13P) well it's my friend laptop, it's been more than 2 weaks that i am triying to install drivers for it ,but what i am stuck at is the driver for the Graphic Card i've been looking for a long time for a compatible one ,and somehow i've managed to do that, but now i am facing a problem that everytime i tried to install it ,it gave me this error message "you must install intel driver first" and for me i gues all the dirvers are installed; what make me sure of that is that i've tried some website and 2 programs to detect drivers and they all gave the result that all the drivers are okay , what should i do now to make the driver work for my Graphic Design since i can't play any video game please if anyone has any idea please give me a hand much appreciated thanks in advance.

A:Graphic Card Driver (you must install intel driver first)

Hi Serious Gamer,

You could try running the Intel Driver Update Utility. Completely safe directly from the Intel site, it should find any drivers that our out of date and update them. Intel® Driver Update Utility

I know you said you ran multiple programs like that and if you've already tried that one, just let me know. I was trying to find a specifications sheet about your friends laptop, best I could find was this. Product data-sheet Toshiba Satellite L70-A-13P notebooks (PSKNEE-03X02WFR)

Does his laptop have the discrete graphics card or the on-board graphics?


12 more replies
Answer Match 74.34%

I recently made a new fresh install of Vista Ultimate 64 bit. I was using it already, but had to format and reinstall, so everything is new and clean.

I have noticed something strange in windows update: optional driver updates for some devices (such as my monitor or the realtek network adapter) are no longer available and they are not showing in the available optional updates list. They seem to work ok but they are displayed in device manager using the generic microsoft drivers.

For example, whenever a new network adapter driver was available, I used to receive a windows update notification telling me that new Realtek drivers were available. Now they are not showing anymore.

Settings for Windows update are "check for updates but let me choose whether to download and install them" and "include recommended updates" is ticked.

A:Driver updates not showing in Windows Update

Did you install SP1? It is possible that the updated SP1 files are more recent than the previously shown drivers in WU.

Also, I have noticed that WU never includes the most recent driver available for a system, just usually an older one that is fully compatible with your OS - I noticed this time and time again with nVidia drivers, for example, WU wants to install 169.25, whereas the newest driver version is actually 170.16....

Hen in doubt, I go with the latest drivers from the hardware manufacturer's site as opposed ot Windows Update.

6 more replies
Answer Match 74.34%

Does the Windows Update in 7 do an adequate job at updating drivers or is there really a practical use of any of the driver update software?

A:Windows Update Sufficient for Driver Updates?

Windows Update can provide driver updates if set up to do so. Driver update software is generally a waste of time and money, since they invariably charge you for drivers which you can get for free from the hardware manufacturer's website. In addition, these are often a couple or so releases behind, so I recommend just downloading them directly from the manufacturer.

4 more replies
Answer Match 73.92%

I was encountering this problem last week:

I did a clean reinstall and was sort-of able to get the laptop to boot to normal mode. I say "sort-of" because it still has a couple of issues:
1) After the clean install, Windows update downloaded about 150 updates. After rebooting, I ran into the same issue as before - unable to boot into normal mode. I did another clean reinstall and installed the Windows updates 1 by 1 and found that installing the Intel Graphics adapter WDDM1.1, Graphics adapter WDDM1.2 - Intel HD Graphics 4000 was causing the problem. If I don't install this update, I don't have the file corruption issue.

2) The other problem is that I can't get my laptop to display on an external display. The Win + P keys don't bring up the display selection dialog. I installed the above-mentioned Intel graphics update and the Win + P keys were working now - but now the laptop goes into safe mode within 10-20 seconds of booting up - same as the original problem. So now I can't display on an external monitor unless I install the Intel driver but the driver corrupts the system files and I run into the original problem.

3) The last issue is that the 'space' key on the laptop is acting oddly - hitting the space key almost always resets the cursor pointer a few words before where it's supposed to be, or the cursor just disappears. This didn't happen prior to the file corruption so I'm wondering if this is ... Read more

A:Intel Graphics adapter WDDM1.1 driver update causing system corruption

Forgot to mention that I have NVIDIA NVS 5200M graphics card.

9 more replies
Answer Match 73.5%


My question is: How can I determine if a downloadable application offered by a Web site is indeed safe (i.e., not malware or spam) before I actually do download and install the program?

Here are the gory details: I was curious about updates to my computer's BIOS and drivers, so I searched Google and turned up a web-site that offers a download that scans your computer to determine the current BIOS and driver versions, then provides a checklist showing which are up-to-date and which aren't. I ran it and it looks pretty neat ( It also provides links to download the updates. (Unfortunately, that costs about $30 for a year's subscription.) It's not just that I'm broke, it's also kind of scary.

My question may be foolish, especially since I downloaded and installed the program that does the checking without knowing anything about it. But I'd really like to know if there is a way to determine how safe a downloadable application is "before" actually downloading and installing it.

Many thanks. I look forward to hearing your advice.


A:Downloading BIOS update & driver updates safely

hello & welcome to TSF ,

driveragent is a very safe place to get your drivers from .....

i have a standing subscription with them for i do alot of repairs on a daily basis and trust them greatly and it is so much quicker & easier for me !!

now the best way you can get your drivers for free is to go to the home site of the manufacturer of the pc you have or the for the hardware that you have installed & to know the types of software you are using that require specific drivers like (Realtek AC/97audio & nVidia video & ATI chipsets & Intel & AMD ) and so many more that are used to run certain applications on a pc / there is quite a few that Microsoft offers thru the update site/plus many other trusted sites that you can get them from

but you need to know the specific driver that you need for you can get a driver that may look like the one that you need but rather is for a diifernt application and then you are then going to create a driver conflict and then you have issues on your pc and have to trouble shoot to find the issue

for you see some drivers for one hp will work on a dell , but then they wont for certain hp computers /then you have some dell drivers that will work on a hp or many differnt hps

then you have the differnce of having a laptop from a desktop

so the need to know is very inportant & can be time comsuming

i hope that i have shed a little light on the subject for you

so what drivers are you wantin... Read more

5 more replies
Answer Match 73.5%

Using Dell Command Update on my XPS 13 9350, the Intel 100 series chipset driver ver. keeps coming up as a recommended update and after installing it, and then checking again for updates, it comes up again as a recommended update, so the installation is not succeeding.  Having said that, it now appears in the update history (in the Command Update app) as having been installed 3 times, so what gives, Dell?

A:XPS 13 9350 Dell Command Update: Intel 100 series chipset driver / Installation Doesn't Take

I have the exact same problem with my XPS13 9350.  All other updates have been installed via Dell Command Update.  I am trying to get the Dell DA200 adapter to work on vga and have read that the latest Intel 100 chipset drivers are needed.  It is not clear whether the the chipset driver is installed or not.

1 more replies
Answer Match 73.5%

I've been having problems with my internal Wireless for my Acer Laptop Travelmate 4200.
Im using Windows XP.
The switch which usually turns the wireless on/off (at the front of the laptop, with a red light) doesnt seem to work anymore.
With our tech guy, we've replaced the Acer driver with an Intel driver, to see if we can initiate the wireless through the driver. (hope this is making sense! )

Its still not working. Can anyone give any suggestions? Maybe there is an easier way to get the wireless working without the switch... any leads are appreciated.

Thanks y'all


A:Replaced Acer Driver with Intel Driver

12 more replies
Answer Match 71.82%

Hi, I've recently been using drivermax to update my drivers. After my updates, I've been randomly getting BSODs then and now. I looked into the minidump with bluescreenviewer but cannot find a fix to the problem. I've uploaded the minidump. Please help! I'm using a shared a computer so I don't know if the origin of the problem is caused by someone else.

A:BSOD after driver updates. No idea which driver is at fault

I didn't see the BSOD protocols....sorry! Here is the required folder. Also, i'm told that the computer crashes frequently when trying to run old pc game like bioshock or empire earth.

2 more replies
Answer Match 71.82%

Hi there
I'm having multiple problems and the one above has come up today as I was looking into how to enable automatic TomTom connection and also Alfa wifi.  The Alfa keeps saying that Relatek driver is not connected.  Diagnostics keep coming up with different reasons and the one above is the latest.  It varies daily and I need some advice as it is soul destroying.  Is someone can help I would be most grateful.

A:Driver updates aren't automatically installed when detected by Windows Update.

FWIW:  You should never...use Windows Update for drivers.  If the system is an OEM/name brand system (e.g., HP, Dell, Lenovo, etc.) you should get drivers for the system from the respective system manufacturer's websitel.

1 more replies
Answer Match 70.56%

Hey, this is my first post here at TSG Forums. :]
Hi everyone.

So here's my dilemma. I just recently began looking into a problem with my graphics card. It was nothing serious, but it was annoying. The problem was an "igfx has encountered and problem but has now recovered" error that constantly riddled my games with black screens. They weren't permanent, but in online gaming the eight seconds it stole from me was vital.

I searched around fro some solutions. My graphics card is a
Intel 82945G Express Chipset
Running on Vista Home Premium 32bit.
Vista and the card came with my computer, not my choices.

I came upon someone who had posted that they found a solution to the igfx error. It was a member of this very site.
The instructions looked risky but i tried them anyway. Ah, out of the frying pan and into the fire.

He said that he had fixed the error and posted instructions on how he did it. He first uninstalled Intel's current driver, then downloaded the newer, updated one, and installed it and everything went fine. (You needed to uninstall the old one otherwise the new one wouldn't install.) After uninstalling the old driver, the new one didn't install!

I followed the directions perfectly. I uninstalled the old driver, then rebooted, then ran the installer for the newer driver. It got farther than it did before I got rid of the old driver, but it suddenly ended with an

"Unknown error.

Setup will now close."

Now I'm ... Read more

A:Intel Driver problems I'M DRIVER-LESS!!! D:

7 more replies
Answer Match 70.56%

I've been getting e1cexpress errors in Event Viewer (Event ID 27, Intel(R) 82579V Gigabit Network Connection Network link is disconnected). So I uninstalled my current Intel NIC driver (18.3) and applied the NVM Update Utility.

Problem is, how do I know if the update has been applied? I followed the instructions to the T and this is what's showing in cmd,

LVDASKU version 1.2.2
Tool to update Lewisvillie NVM ASKU
Copyright (c) 2012 Intel Corporation


# Ven Dev SVen Sdev Rev ST Device
1. 8086 1503 1043 849C 5 -- Intel(R) 82579V Gigabit Network Connection
U = needs updating
S = shared NVM; no update needed
* = update already performed
- = no update possible

No update required.

To test and see if it's a driver issue I installed a older driver (16.8.1). After the older driver was installed e1cexpress errors don't appear in Event Viewer anymore which leads me to believe it's a driver issue, but I'm still curious how do I tell if the NVM Update was applied or not.

Seems like an issue with 18.3 and the latest driver on Intel's website is 18.5.

Here is a log file,

=== "NVM Move" table ===
source offset=0000 target offset=0000 length=0000

InstallDriver: Testing for existence of driver C:\Windows\system32\drivers\iqvw64e.sys
InstallDriver: Writing driver file C:\Windows\system32\drivers\iqvw64e.sys
=== Begin enumeration of discovered ... Read more

A:Having trouble with NVM Update Utility for Intel 82579V

This seems to be a timing issue with the new drivers and not a real problem as far as I can tell.
If you go to the Network and Sharing center and select Change adapter settings.

Then right click on the adapter and select Properties.
Select Configure
Select the advanced Tab

Scroll down to Wait for Link and change the value to ON.

This will eliminate the error message.

From the description:
"On: Driver does wait for automatic detection or negotiation. If the adapter is not set to automatically detect or negotiate speed, the driver waits for a short time for link to complete and then reports the link state."

2 more replies
Answer Match 69.3%

Hi good people,

So, I'm on here like thousands of others with intermittent wifi issues. I upgraded from 8.1 to 10 yesterday and everything works very well except for losing my wifi connection every 30 minutes to an hour.

My wireless adapter is a Broadcom 802.11n
the driver I'm using is Broadcom version

I've updated the drivers and the same loss of wifi happens. I've rolled back the drivers and the same loss of wifi happens. I've even tried a driver directly from the lenovo site that is a Cybertan Liteon driver that is the latest version for windows 8.1.

I've also unchecked the box in the power management page. Then rebooted.

I've also used all the commands, in the command prompt admin that start with 'netsh'. Then rebooted. The same thing still happens.

So, I'm up for new suggestions including compatible drivers from different manufacturers.

I'm really hoping there's a Z585 user on here that has solved this issue. According to the Lenovo web site this particular laptop has the latest drivers on the site and none of them are working so far.

A:Lenovo Z585 losing wifi after driver update, driver rollbacks, 'fixes'

First, is your laptop supported for windows 10 on lenovo website.....meaning are there drivers and software packages for it? Have you tried downloading the 8.1 driver for it and then running it in compatibility mode?

2 more replies
Answer Match 69.3%

I tried to update my older Radeon ATI 5450 GPU via windows update...

I received the message from windows update, and showed it failed update with the 0x800706be

However when I go to device manager and check the details of the installed driver it clearly shows the new updated version? So I wonder which is correct the device manager showing the new version of the driver or windows update?

A:Failed Update 0x800706be driver...but device mgr shows updated driver?

You can identify the problem using Device Manager, which you can access by:
Opening the Control Panel Window
Selecting and double-clicking System
Clicking Device Manager
In Device Manager check if there is an exclamation point, a yellow triangle, or a question mark against your Dell device. If there is, there is a problem with your Dell device.

2 more replies
Answer Match 69.3%

Hi, and thanks in advance...

Much of this is a repeat to other threads, until the graphic driver problem at the end...

(I also have an Ubuntu partition.)

I'd left my mp3 player plugged in overnight + an Asus Xonar DAC in a usb hub, when Windows wanted to do an update and conflict over drivers ensued. Strange, because I've selected for notification before updating. Also, have not been successful installing any new updates since the end of May. Was seemingly a common problem, I checked into it, too busy/lazy to pursue and succeed. This part is confusing...?

Woke up to blasting fans and unplugged everything peripheral. First, tried setting back to restore points prior to that night - twice. Could restart in Safe Mode and with networking. Then, could restart normally - but, shutdowns after 20 minutes or so.

Got crash logs, saw driver conflicts (not found) - saved.

Came here, read threads, did restart at Last Known Good Configuration. Restart - Nvidia Geforce driver not found. Went to Asus site, downloaded and installed driver (not lastest version, but last approved version and not much later than one that was installed).

It then went into a system cycled start/restart/etc. attempting to find driver, fix itself - forced to do shutdown to stop it.

Restarted this morning in Safe Mode, followed your instructions for posting. It's been running in safe mode for about 20 minutes now.

A:BSOD Windows 7 update mp3 player driver conflict, graphics driver

Hello welcome to SF .

Critical files are missing please run the SFDT again and let it run it's course.
Most dumps are corrupted, but the one that did survive shows
an extremely old graphics driver.

BugCheck 50, {fffffa9003d08920, 0, fffff88004caec07, 5}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

Could not read faulting driver name
Probably caused by : nvlddmkm.sys ( nvlddmkm+47cc07 )

lmvm nvlddmkm
start end module name
fffff880`04832000 fffff880`0532ed80 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Thu Jul 02 10:40:25 2009
Driver Reference Table - nvlddmkm.sys
Please update your GPU driver :: Drivers | GeForce ::

9 more replies