Tech Problem Aggregator

Dell XPS 14 Z inbuilt battery

Q: Dell XPS 14 Z inbuilt battery

I got a problem with my laptop battery, need to buy new battery but it is not available from dell since 3 weeks onwards i have been trying to buy. even i have called technical support they are saying need to wait for 1 or 2 months but not sure whether they will be getting or not. I cannot able to buy in local shops. what needs to do in this situation

A: Dell XPS 14 Z inbuilt battery

Hi balu2307,
Thanks for the post, I’m sorry to see that you have been having trouble getting hold of a replacement for that systems battery! Have you been in contact with our ‘spare parts’ sales team yet (contact information below) they should be able to quote you on a replacement or let you know when it will be coming back into stock.

Dell Part Numbers
RMTVY – Primary Battery 58WHR,8C
YMYF6 – Primary Battery 58WHR,8C

Dell Spare Part Sales

Purchase your Upgrade, Accessories, or Replacement Parts


While I can’t recommend any in particular third party vendor, it looks like the battery would be available through a few different locations online.

Hope you are able to find a replacement soon. When you do, this video is a great walkthrough of removing the battery for replacement if needed -

10 more replies
Answer Match 61.32%


I have a Dell 15R lap top but the web cam dosnt work .. its the 15R with a I3 370 3 gig mem ATI 5470 graphics card

Any ideas please ?



A:Dell 15R inbuilt web cam not working

Did it ever work?

3 more replies
Answer Match 60.48%

Dell Inspiron 14z
Windows 7 home, premium 64-bit

Since I bought this laptop my mic was not working. I've checked drivers, Recording devices in control panel. My microphone is listed in recording devices even i uncheck the 'show disabled items'. Tried sound recorder. cannot hear anything. please give me a solution.


A:Inbuilt dell laptop mic not working

As it has never worked, there could be some hardware problem. It should have been taken up with Dell at the beginning. Only Dell can get it corrected under warranty. If its still in warranty, contact Dell support.

2 more replies
Answer Match 60.06%

i have dell xps m1330 with a inbuilt creative webcam on the lcd..
I recently installed windows 7 RC build 7100..everythin is working fine except the inbuilt webcam.

Windows 7 doesnt seem to detect the webcam(dnt knw why). In my device manager it doesnt show Imaging Devices and i have installed the drivers as well as the dell webcam center but it doesnt detect it..

Device manager shows all drivers installed and ders no unknown device tab in it

Any help would be appreciated on how to get this webcam working??

I installed windows 7 32 bit..It was a clean install and installed all the drivers from the dell website which were vista drivers...

A:Cannot detect Inbuilt Webcam Dell xps m1330

Quote: Originally Posted by neelsaraiya

i have dell xps m1330 with a inbuilt creative webcam on the lcd..
I recently installed windows 7 RC build 7100..everythin is working fine except the inbuilt webcam.

Windows 7 doesnt seem to detect the webcam(dnt knw why). In my device manager it doesnt show Imaging Devices and i have installed the drivers as well as the dell webcam center but it doesnt detect it..

Device manager shows all drivers installed and ders no unknown device tab in it

Any help would be appreciated on how to get this webcam working??

We kinda need a ton more info. could you fill in your specs(lower left corner) so we know what kind of hardware you have. 32bit or 63? clean install or upgrade?


1 more replies
Answer Match 59.22%

i have dell xps m1330 with a inbuilt creative webcam on the lcd..
I recently installed windows 7 RC build 7100..everythin is working fine except the inbuilt webcam.

Windows 7 doesnt seem to detect the webcam(dnt knw why). In my device manager it doesnt show Imaging Devices and i have installed the drivers as well as the dell webcam center but it doesnt detect it..

Device manager shows all drivers installed and ders no unknown device tab in it

Any help would be appreciated on how to get this webcam working??

I installed windows 7 32 bit..It was a clean install and installed all the drivers from the dell website which were vista drivers...

A:Cannot detect Inbuilt Creative Webcam Dell xps m1330

I saw the drivers and upgrades part of the Windows Update thing. Check and see if that will resolve the issue.

1 more replies
Answer Match 59.22%

My inbuilt speakers of dell 14r are making echos, whenever I increase volume. How to fix this? I know the problem is with Internal Microphone. But, How to fix it...?

A:Solved: Dell 14R - InBuilt Speakers making echoes..

8 more replies
Answer Match 53.34%

My Dell laptop will charge and operate for several hours off a new 6000 MAh battery but the icon in the tray inidcates that it is always on line power. Although both the CD and floppy drive work when installed in a bay the system not indicate that they are present. I have updated the bios from Dell but that does not help. Any ideas would be appreciated.


A:Dell Inspiron 3500 charges and runs on battery but cannot find battery or bay devices

Still under warranty, isn't it? Call Dell for a repair trip.

3 more replies
Answer Match 53.34%

Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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Answer Match 52.92%

I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.

This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest  2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
i would love to get this problem solved. I'm using a PA-12 family adapt... Read more

A:Bought a new dell battery and still my laptop battery doesn't charge!

Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
                   --> Critical battery level ( you can change it to 10%)
&nb... Read more

24 more replies
Answer Match 52.5%

Hi i have a XPS M140 dell laptop, and bought a new battery, wich came charged to 40%, the instructions said that i should discharge the battery to 2% and then chargeit to 100% for first time.

I used the laptop withouth cord until it was 3%, then i plugged it but the amer light that should appear it is not when i plug the laptop with the battery installed, then i check the energy administrator (i have xp and lubuntu, and it both was the same) and it said "charging" but it stayed in 3%, i let it more than 12 hours plugged but never charged the battery, it is still in 3% and the light of the battery doesnt turn on.

I dont know if the battery is bad, because it worked when had charge, or is maybe the laptop that is not charging.

Is there a war to check if this port is charging electricity to the battery? i have a multimeter and i know how to open this laptop. Any information would be helpful as i havent been able to found information on this.

and also is there a way to know with the multimeter if the battery is allowing energy to charge it?

i hope you have understood, im still klearning english, thanks for your time

A:Hi, i need help testing a battery or a port of battery of a laptop dell

Testing the DC jack on a laptop

1 more replies
Answer Match 50.4%

Hi there,
does someone knows about this issue?
means as well te delivery for thoose ones is not possible due several Quality reasons
heard that since april16 this issue is common public at DELL?

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Answer Match 50.4%

A Dell customer service advisor recently suggested I buy a new battery to fix a problem with my battery not being recognised at system startup nor charging when the adapter is plugged in.
Despite my AC adapter being the original adapter that shipped with my computer, the new battery still fails to charge. I receive a message informing me that the AC adapter type cannot be recognised (quickset). Furthermore, in what can only be described as an outrageous step, this message informs me that Dell will throttle my machine ("your computer will run more slowly") and then battery will not charge.
Clearly there is an error in the adapter hardware (most likely related to the well known one wire technique for battery verification)  meaning it cannot be recognised by the computer. I was therefore incorrectly informed to buy a new battery that neither solves the problem nor is of any use as it cannot be charged. Is this how Dell treats their customers?
I propose two solutions which Dell could offer me:
1. Send me a new, working 150W adapter compatible with my XPS 17 as a gesture of goodwill following the incorrect sale of a new battery at great expense which failed to solve the problem.
2. Provide a way to circumvent the faulty charger verification process. This is crucial for two reasons. Firstly the adapter is the original adapter that came with my computer so to verify its authenticity is not necessary. Secondly, Dell has zero right (non, whatsoever) to force consumers ... Read more

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Answer Match 49.14%

My battery for the above computer has expired and needs to be replaced but I do not know who sells replacement batteries XBT9E1 or compatible ones.

A:How do I buy a battery for my Dell computer Mod. Dell DE051

I believe the replacement battery you are after is a CR2032. If in doubt take the flat battery to your electronics store and ask for the equivalent. They're not very expensive.

3 more replies
Answer Match 48.72%


Sorry for being away from posting on the forum since a long time, though I have been visiting the forum lot many times, without logging in - mainly through Google search. That shows how effective the website really is.

Since some time a very persistent error has been bothering me and I thought it best to come here and post the issue.

After my original battery for my Dell Studio 1555 32-bit computer died, I replaced batteries thrice, one after another (the computer is five years old).
The three replacement batteries were:
1. Dell - exact replacement 56 Wh
2. LB1 - matching specs but 48 Wh
3. Dell - exact replacement 56 Wh

Since the second replacement battery, the Low Battery Alarm has been disturbing me each time that:
1. The computer is restarted with the main power disconnected.
2. The main power jack is removed after a 100% charge.
3. The main power jack is removed anytime.

Since in the first place I never set this alarm manually, I am assuming there could either be a Dell specific registry issue with after-market batteries, though I don't understand why. Either way the irritant must go.

I checked Advanced Power Options under Power Scheme but found nothing that would give me a hint of what's wrong.

The alarm screenshot is attached.

Any help would be welcome.

A:False "Low Battery Alarm" with after-market battery - Dell Studio

Rule out the OS and Drivers by downloading a Linux LiveCD and booting from that See if you get the same errors/alarms/warnings.
If you do it could be a faulty charging circuit in your laptop. Check with Dell and see if they have a battery calibration tool. Sometimes completely running the battery flat a couple of times does a "reset" kind of thing.
Sorry I can't think of anything else just now.

1 more replies
Answer Match 48.72%

I am writing this as I have hopelessly tried all methods found online without success.
I have an XPS 15 bought in France. I move to Singapore and my original DELL AC adapter was spoiled. So I went to the nearest store and bought a third party adapter. Everything works out fine for a while... Now, my laptop won't charge anymore (stuck at 90%). 
My laptop only turn on if it is plugged under ac adapter. When I unplug the ac adapter, my laptop turn off.
When I turn on my laptop it says "this battery charging is temporarily disabled, press F2 for entering BIOS Menu". In BIOS, under battery health it is said "this battery is temporarily disabled, please turn off the computer and try again when the unit is back to operational temperature" I have this problem systematically, my laptop is not heated.
I even bring it to a repair shop here in Singapore; but they do not even have the parts to test. 
Please help. 
I am willing to buy a new battery or new adapter, but I am not even sure if that's the problem.

Thank you

A:Dell XPS 15 - Built in Battery, "plugged in but not charged", battery disabled

Please list exact Dell model and version of windows. Example: Dell XPS 9550, windows 10

2 more replies
Answer Match 44.94%

I have a Dell XPS laptop and the battery no longer takes a charge. I have been looking at replacement batteries and all of the replacement batteries have a different voltage rating the the orginal. The orginal is 14.8V with capacity 37 wh, the replacements are 11.1V with a range of capacity from 4400 - 7200 mah. I am guessing that the capacity does not matter it will just have a longer charge, but I don't know if the voltage will matter.

Thanks for any help.

A:Dell XPS Battery

The voltage DOES matter, obviously that's the wrong battery!

2 more replies
Answer Match 44.94%

I was looking at the Dell XPS 15 listings on dell, and I noticed that the $1399.99 version (i7, 8gb Ram, 256ssd, non touch FHD) had only a 56 WHr battery while all of the other laptops with complete SSDs have the 84WHr battery. Is this a typo, as many other parts of listings on Dell are, or is it true that this model only has a 56WHr batttery? I thought that the reason some of the XPS had smaller batteries was because they had to fit the larger HDD. It would make no sense to not have the bigger battery with the SSD, because it would just leave a gap in the insides as the SSD takes up way less space than the HDD.
Here is the link to the comparison page:

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Answer Match 44.94%

My XPS18 needs a new battery and I wanted to purchase an original Dell battery but I can't find one on Dell's parts site--and the customer service people are clueless.  There are many tutorial videos showing how to replace the battery yourself which is what I intend to do.  Is there a trusted site to purchase a NEW battery?

A:Battery from Dell? is quite reputable and carries only OEM Dell parts.

1 more replies
Answer Match 44.94%

I want to buy a new battery for my dell inspiron 1525. I am not going to buy the battery from the Dell website because it is too expensive.

I want your opinion about this website that sells batteries. It is

what do you think of that site and do you recommend me to buy the battery from there ?

please help me if you can!

Thanks alot

A:I need some help to buy a dell battery

That's a great website. Thanks for sharing it. I hope someone who's actually bought from there can read this post so we can find out if their batteries are good or not. I'll post it on my blog and I'll also ask around.


2 more replies
Answer Match 44.94%


A:Dell Battery

Hi rvk19586,
Thank you for reaching out to Dell Community Forum.
For me to better assist in checking the part number, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

1 more replies
Answer Match 44.94%

My battery lasts less than two hours, but I can't figure out of that's normal or not... It's rating is 14.8V, it's type is HK421, and it's capacity is 29 Wh. I don't know what any of that is, so I'm sort of hoping someone here does. I keep it on the lowest battery settings, but it won't last through my class, which is about 2 hours.

A:Dell battery

You may be interested in taking a look here There appears to be a number of posts on the Dell site regarding battery life for the HK421. There is also an alternative battery identified.


1 more replies
Answer Match 44.1%

I have bought a Dell Battery for my laptop - XPS L502X today.The battery fits perfectly well, and doesn't have anything to suspect on it.But wanted to know whether its original or not.Find below details of it:JP-061YD0-48630-4BI-F07M-A028400mAhR1122J-733B052R796-9021Also, is that true that every time I buy any Dell product, I need to post it here to know its Authenticity.?If available, please provide the web-page where we can check the product authenticity ourselves.

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Answer Match 44.1%

Hi, My son has a Dell inspiron 1300 lap top which would only run a few minutes on the battery, it worked fine when the mains charger was plugged in, assuming the old battery was faulty he purchased a new compatable battery for it (not a genuine dell) Since fitting the new battery, when he switches on the laptop he gets a message saying it does not recognise the battery and will not charge it. The supplier of the battery insists their batteries are compatable and the laptop needs to recalibrate ? will these machines only work on a genuine dell battery ? can you help us ?

A:Dell Laptop Battery

Dell uses proprietary parts. If the non-genuine part will not work I would return it and purchase one from Dell.

1 more replies
Answer Match 44.1%

I have a dell Inspiron 2200 that will not charge it's battery. I have buy a new battery for it and yet still it will not change the battery at all. When I boot the laptop it show it is charging the battery and I leave it all night on charging but it does not move. So many be there is some resister that I need to check or change. Question is what can I do for it to work. What do I need to check or test to see if it is getting power to charge or have right reading to make this problem solve.

A:Dell Will Not Charge Battery

Could well be a loose or defective DC power jack -

2 more replies
Answer Match 44.1%

So I bought my laptop this week. It's Xps 15 9550 FHD but I faced an annoying problem.
The laptop's battery won't charge over 99%! it says: "one minute to finish charging", it's been an hour and it's still stuck.
Note that yesterday it was working fine and Charging to 100% without a problem 

A:Dell xps 15 - Battery won't charge over 99%

Thank you for writing to Dell Community Forum.
Please update the BIOS and chipset driver from our Dell Support site.
Was there any recent hardware or software changes?
What is the status of the battery and adapter in BIOS <F2>?
Please private message us the service tag of the system along with your email id.
To private message: please click my DELL-username and send me a Private Message 
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

1 more replies
Answer Match 44.1%

In a recent visit with my sister, I noticed she did not have a battery installed in her Inspiron 600m laptop. After I demonstrated the advantages of having battery power available at times, we ordered a battery from which arrived a few days later.

Installed the battery, left it to charges overnight and had the same indications as was present with an older battery. Control Panel/Power Options/Power Meter Tab indicates "No battery Preasent" ????

The battery LED flashes Red-Red-Green ??? the computer definately does NOT operate on battery power.

Any ideas out there????


A:Dell Inspiron battery

6 more replies
Answer Match 44.1%

Dear Roshan,
I purchased a Dell Battery Yesterday For Inspiron 1545.Can you Please tell me this Battery is Original or Not?
I have attached the Barcode Below.

A:About Dell-1545 Battery

This is almost certainly not an OEM battery.

1 more replies
Answer Match 44.1%

Any suggestions on the best place to get a replacement battery for my Dell E1505? It appears to be a lot of bad guys out there selling junk. As always, Tech Support Guy Forums always provide the best information.


A:Battery for Dell E1505

8 more replies
Answer Match 44.1%

my laptop battery wont charge

also i keep getting this error message

the ac power adaptor type cannot be determined this will prevent optimal system performance

the battery was still charging when i kept getting that message

but now it doesnt want to charge my sister left my laptop on overnight without ac adaptor plugged in

i cant update bios because battery level has to be at least 10 percent mines on 0 percent

A:dell battery not charging?

You can try unplugging the laptop from the a/c adapter, then removing the battery and waiting a minute or so, then reinstalling the battery, and plugging in the a/c adapter again. Does the message change? How about if you repeat the above without reinstalling the battery? I think your a/c adapter is toast.

3 more replies
Answer Match 44.1%

i bought a dell E1505 laptop about 1 year and 2 months ago. i used to get good battery life and now my battery lasts about 20 minutes if i get lucky. i know that batteries degrade over time due to the half life, but does it occur that quickly? does not seem right that i have to buy a battery that costs over $100 every year. does anyone else have this problem? are there any solutions to this? thanks

A:Dead Dell Battery

Yes, it happens. It depends on the battery, and whether you cycle it from full to dead often or not. The e1505 is also a budget model that eats battery life. If you want battery life, I would suggest that you get get an ultralight, not a low-end dell. =/

Sometimes freezing the battery will help... but make sure it's in a sealed bag with no moisture if you try it. You don't want to short it.

1 more replies
Answer Match 44.1%

I purchased a Dell battery and the seller (Black Cat PC in England) said it is genuine. I want to be shure.
Laptop E6520.
Enclosed some pics. The serial number is CN-0NH6K9-48630-634-O0RU-A01. My laptop says it is a 1002Sanyo Dell NH6K963.


A:Can you please tell me if my Dell battery is genuine

Appears to be ours.CN0NH6K94863063400RU = Manufactured March 4, 2016. So over 6 months old.

2 more replies
Answer Match 44.1%

Hi All

I recently bought a Replacment Battery for my Dell Inspiron 6000 XP . The Battery is by all accounts the correct replacment but when I put it in and try to boot up it up shuts down my computer . Also when i put it in it makes my computer noisy as a result of the fan coming on ? The battery light flashes green orange green orange too ..When i contacted the retailer they told me update the BIOS but when i try to do so from the Dell site it just brings me to a fault page after clicking download..Anyway Im not sure i want to update the BIOS as some forums don't recommend so ..

I'm a real novice ..Wonder can anyone help ?

Have a fault in the battery ...The company thinks it's my machine and not their battery ..I can return it but i would rather get it working.



A:Dell Replacment Battery

6 more replies
Answer Match 44.1%

I recently bought a Dell 6-cell battery.
detail  is as follows:-


and about its  backup



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Answer Match 44.1%

I have a Dell Mini 910 that I bought a replacement battery for and it's behaving just as the old one did. I have read that it may need a bios update but I've updated as much as is available. Any suggestions?

A:Dell Mini 9 battery

10 more replies
Answer Match 44.1%

I was wondering if I could get an answer about the battery life on the Dell XPS 15.
The specifications state up to 9 hours of battery life on it. I HIGHLY doubt that's realistic under normal circumstances, especially with the i7. I hear the i7 model only gets up to 3 hours of battery life. Is that right? I mean, realistically with the TDP, there's no way you could get 9 on an i7.
What about the battery on the i5 model? It surely doesn't get 9 hours either does it?
And am I correct to believe the i7 doesn't allow switchable graphics? They advertise it as having nVidia Optimus technology, but from what I can tell, the i7 don't support switchable graphics. Yet, I've heard some reports of Dell technicians claiming that the i7 models did support Optimus, so I'm a little confused.
If someone could please tell me what kind of battery life I could get on it (with the 9-cell), I would appreciate it. I'm thinking to buy an XPS 15 but if the specifications aren't what they're claiming to be, I don't want to buy it, find out it was false advertising, and ship it back, effectively wasting my time.

A:Dell XPS 15 Battery life?

No the XPS 15 will NOT get 9 hours with either of the i7 core cpu's. You are correct that the i7 does not support n-vidia optimus switching graphics. You can look at Intel's website and neither the i7 740QM nor the i7 840QM have the graphic chips built into them. I think there are some dual core i7's not availible in the XPS 15 that support optimus but the two i7 quad core options for the new XPS 14,15 or 17 do not support optimus. I don't know a battery life estimate for the 15. Mine hasn't come yet.

4 more replies
Answer Match 44.1%

Please check 0TXWRR Dell Vostro 3500 battery!

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Answer Match 44.1%

I have a dell Vostro and my battery died on me. On the battery it says "Capacity 56Wh". I found some batteries at and they are for my laptop but they are rated different they say " 4600mAh" instead. Can some one tell what the difference between these 2 ratings are. Also there is a battery there that says "6600mAh". Doest this mean it would last longer?


A:Dell Vostro battery

You have to do a conversion, see here for an explanation:
But yes, the higher the number, the longer it will last.

1 more replies
Answer Match 44.1%

Just got a Dell xps 13 l321x model ( not new ) and the battery life is about 2 - 2 and half hours max.
Is that ok for this model or should I change the battery?And if I do what will be the average battery life ( with a new battery ).

A:Dell XPS 13 L321X battery

It's not bad if the battery is original to the system (and therefore on the order of four years old).  Battery life depends on CPU, screen type, hard drive vs. SSD on power management setup -- too many variables for the word "average" to have any meaning.

1 more replies
Answer Match 44.1%

I bought a new&original dell replacement battery type 9T48V for aprox. 100$ from an online shop in Romania ( but I am not sure if it is 100% Original after looking on the support forum ( Could you please check my serial number from the picture. Thank you!

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Answer Match 44.1%

I was hoping that someone could give me a 20 digit number for a Dell Inspiron E1705 laptop battery. A year ago I had issues with it recognizing the ac adaptor. At that time I replaced the battery thinking that was it. However, it was not and after the on line chat with Dell they determined the mother board needed replaced. Now the battery led on the computer goes off after being only plugged in for a few seconds. I have two AC adapters so I tried the other one-same thing. If I unplug and plug the AC several time I can see the battery charge percentage going up. If the led is not on the percentage will not change.

The reason for my request is that the laptop is still on warranty and I am pretty sure it is the mother board again. I went to Dell's chat line knowing that we would get so far and they would want to replace it. However, when they found out that I did not have a Dell battery they said there was nothing more they could do until I put a Dell battery back into it, and then they could help me with a more in depth diagnosis.
Thanks for any help.

A:Dell Battery numbers

I think those *****s have it indexed under 'Dell Inspiron 6000/9400/E1705' - you would NEVAR find it.

2 more replies
Answer Match 44.1%

Howdy folks... My Dell Inspiron 1501 laptop is doing a strange thing. Immediately following POST (i have the diagnostics screen enabled) and before the Dell blue bar, I get a message that reads something like this. "WARNING. The battery is not recognized and it may not be able to be charged. Press any key to continue" It will just hang there until a key is pressed.

I've had this once before when the original battery was dying after about a year and a half. At that time it would charge OK, but would only last about 30 minutes. Purchased a new battery (not from Dell) and warning went away with normal boot into XP. That was about 6 - 8 months ago.

This started happening when recently I unwittingly unplugged the AC adapter with the machine on and the battery ran completely down. Been doing it ever since. The difference between this event and the last time is again the battery charges normally, but now lasts over 2.5 hours when running on battery power. So it does not constitute a functional problem, just a pain in the butt to have to remember I have to hit a key to boot.

Anyone got a clue other than to buy another battery. (hardly seems worth it)


A:Dell Battery Question

Dell has a battery calibration utility on some machines
I would goto the dell website and support and enter your TAG number into the site and see what that says about battery calibration

heres some links re - battery calibration
Have a read here

2 more replies
Answer Match 44.1%

I have purchased a 9-cell battery for 1 Dell XPS 15 L502X. But do not know why that was the only use battery non-rechargeable , the machine is off continuously. The battery must be mounted to the new boot. But go in windows remain disabled. Do not know if it was due to counterfeit or battery problems, please just teaching people to please.

A:Battery Dell XPS 15 L502X

Hi dung1412,
Thank you for reaching out to Dell Community Forum.
Please boot into the BIOS <F2> and check what the battery status is.
Please follow the steps mentioned in the below link:
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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Answer Match 44.1%

recently i bought dell 65w mr90y battery.. sir check if this battery is original or not.
ppid- CN-06HY59-48630

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Answer Match 44.1%

I purchased a battery for $22 it has dell labeling on it though there's no logo on the battery itself. Could  this be fake?

A:Fake Dell Battery

For that price, it has to be a non-OEM battery.

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Answer Match 44.1%


I just ordered the XPS 13 silver touch screen with 8Gb RAM and the delivery date is October 10th. Heard there's a battery shortage.

Anyone else having the same problem?

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Answer Match 44.1%

Inspirion E1505 Intel Core Duo Processor T2050
Dell Battery original---53 WHr 6-cell Lithium Ion Primary Battery, for Inspirion 6400/E1505
Purchase date 8/06

This is may seem like a silly question, but I'm a real novice about computer and without asking I won't learn. My daughter's computer, listed above, will not retain a charge, she is still using the original battery. I am planning on buying a new battery. Actually I have two questions.

Question 1 Is it possible/probably that it is anything other than the battery that could be the problem. The computer works fine when plugged in. I know in a car, if the alternator isn't working the battery won't charge, changing the battery by itself, won't fix the problem. How about in a Lap top?

Questin 2 Where is the best place to buy a battery, least expensive, but quality?

Really appreciate your help. Thanks Mom

A:Dell Lap Top Battery Won't Recharge

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Answer Match 44.1%

Yesterday i bought Dell 5559 laptop core i5.
I want to know how to make sure the battery is orignal. because i felt like battery is not orignal . sometimes it show me 3 hours remaining and then suddenly 2 hours. help me to find its orignal or not

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Answer Match 44.1%

Over the last 2 days I have been having a problem as indicated in the title of this post. The fault has rectified itself 3 times, but again today, it is back to "battery plugged in, not charging." As I am running the laptop (Windows Vista Home Premium; 32 bit) on the adapter without problems, I assume that the adapter itself may not be faulty.
I also have a Dell Inspiron 630M laptop running Windows 7.  Can I safely use that adapter with the Vista laptop, without causing damage to the Vista ?  If it is safe to do so, and the battery on the Vista starts charging, then it would indicate that the Vista adapter/charger has some kind of fault.
Hoping someone can give me some guidance. Thanks.

A:Dell Inspiron 1545 laptop. Battery plugged in not charging. Can I use adapter from a Dell Inspiron 630M laptop ?

If the adapter has the same plug and the same or higher power rating, you can swap them.
Check to see whether the 1545 recognizes the AC adapter or whether it shows unknown (F2 at powerup).  If it shows unknown with two different adapters, you have a bad power jack or a bad mainboard.

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Answer Match 43.68%

I recently got my XPS 15 and was messing around with the BIOS settings for battery life.  I changed from the Adaptive mode to Custom charging, from around 80% to 90% thresholds.  When I booted up my machine, the battery indicator on the taskbar shows "plugged in, charging", but that clearly is not the case, as the battery life gradually decreases as if it is not charging at all.  Also, it no longer shows the estimated remaining time, but "Calculating...".  I tried reverting back to the Adaptive mode, but it still has the same problem.  I also installed the Dell Power Manager program to see if that helped things, but it hasn't.  
Has anyone else had this problem after changing the battery settings in BIOS, and how can I fix this?

A:Dell XPS 15 9550 Battery Not Charging

My problem has been solved! Just Let the battery run totally empty while keeping the laptop plugged in.
After shutdown it will charge normally again!

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Answer Match 43.68%

Hello, I have a Dell Inspiron 3543. When I purchased it, it had a battery Dell 40Wh Type XCMRD 14.8V Standard. But as it isn't working anymore, I replaced it with Dell 60Wh Type MR90Y 11.1 V inspiron compatible.
As there is change from 14.8 V to 11.1 V, I wanted to know if it safe to continue using the 11.1 V battery or should I change it back to 14.8 V? Will the change in battery type cause any proble to my laptop? 

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Answer Match 43.68%

Have an older DELL 4100 with a new battery. New battery because the "old" one would cause the machine to "lock-up". Only way to fix this was to remove battery from bay and run on plug-power. Sort of defeats the Notebook PC thing. New battery does the same thing in the battery bay, but 4100s can take the battery in either bay. When I do this, the machine runs but the mouse is "herky-jerky... basically unusable.

What up?

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Answer Match 43.68%

First time poster....

In searching for an answer, I discovered this website.

I ordered non-OEM Dell batteries (for cost savings) from two different on-line suppliers and the batteries appear to be non-compatible with my Dell D620. The batteries were put through a complete charge and discharge cycle 3-4 times to ensure proper operation. Also, they were removed and re-installed several time to ensure they were seated properly. They hold a two hour charge when using the laptop to surf the internet (which is said to be normal discharge time). In both purchases the supplier sent a replacement battery and when the second battery acted in the same fashion, a refund. So, this has nothing to do with the seller.

My issue is that when the battery is charged overnight or 8-10 hours my laptop's charging illumination light continues to blink GREEN every six seconds and never ceases. IMHO, this indicates the computer continues to trickle a charge to the battery. I have not found anyone to tell me otherwise, Is this a proper assessment on my part? If the light continues to blink, is this a concern for the charger on the motherboard or for the AC adapter. The original Dell battery does not have this issue, nor does the battery I borrowed from a friend. If is this is a non-issue, I would like to pass this information on to others and re-order a non-OEM battery.

Thank you for any and all responses,

A:Non-Dell Replacement Battery Issue

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Answer Match 43.68%

i replaced the old battery with the new one as the old one wasnt being charged

the problem was that old battery message "" plugged in, not charging"

the problem didnt go away with the new battery

A:dell laptop battery not charging

I had the same problem once and this solved it. Take a look at this link.

Plugged in, not charging Windows 7 solution : Jeffrey Palermo (.com)

The same details are available in this thread
"Plugged In, Not Charging"

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Answer Match 43.68%

Can anyone tell me where to find an OEM replacement battery for the i7 9333. I've ordered 3 different  C4K9V's (at least claimed to be) from various `sellers' online and all three of them have been Y9N00's which are the 47wH batteries for the XPS 12's.
So far none have worked, and none have been legit C4K9V's so my question again is where to find this battery?

The cooling fan is another headache. I've been linked to a few different pages. I've ordered a fan and of course it's not right.

The fan I need is a 008X6N, the others I've been pointed at have been 046V55's and they will not work.

I've tried getting through to dell, but have since given up on reaching anyone with any idea where to get these parts. This laptop is just a few years old and was reasonably pricey when I bought it. I find it completely ridiculous that finding a replacement fan and battery has become a huge undertaking.

A:Dell XPS 13 (9333) i7 replacement battery and fan

Maybe someone from Dell can assist here???? Still can't find this battery (C4K9V 55Wh) or the cooling fan...

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Answer Match 43.68%

below is what I have sent to 3+ different departments and have yet received a single response. 
I have a Dell Venue 11 Pro, I purchased the Complete care w/ next business Day support. I had returned my device for repair in the recent past and only partial response was provided. The display was replaced but no support was provided for the system loosing response to attached keyboard, locked up reboot sequences from system freezes, and loss of WIFI access.
     When received the back cover never would remain secure to the main body, and the camera lens keeps coming off, now the Lithium-polymer battery has expanded to such an extreme that the cover will not close even with moderate pressure. The battery reports good heath so it is not an issue with being an old battery just needing replacement, this is a safety / quality recall issue.Lithium batteries are susceptible to defects which can cause fires and damage. I would like a actual positive response to my issues. I have been a long time customer and advocate of Dell, but the service I have received is sub-par. I have contacted customer support, been given the run around, or just had my calls transferred to non responsive links without even a sound to know I’m still connected. Now for that last couple weeks I am told sorry I have sent your issue to a higher level but to date NO RESPONSE.  IS THIS THE SERVICE WE AS CUSTOMERS GET NOW??  The last response I got ", I read your email and ... Read more

A:Dell Venue 11 Pro I5 battery dangerous?

I HAVE SAME ISSUE!!!!   WHAT IS THE RESOLUTION?  My cover wont stay on and its concerning that the batter cover has expanded off the battery. i have taped it with electrical tape so inside is not exposed.
i seriously regret buying this tablet - it has been nothing but problems. under warranty they replaced a bunch of stuff, sent me new monitor, now this and now of course i am out of warranty - NICE PRODUCT DELL.
I should have stuck with my first instinct to buy a surface pro

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Answer Match 43.68%

May be a silly question but is there any way to dim or turn off the light that is at the base of the touchpad when the laptop is charging?  I have my screen colors warmed for use at night and the backlit keyboard turned down as well, but so far I have not found any way to dim this guy.  Any help would be appreciated!

A:Dell XPS 13 Battery Charging Light

Unfortunately there is no option to alter the brightness of the battery light.

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Answer Match 43.68%

I am the proud owner of two Dell B610's now with the same problem. A year ago, I was not paying attention and my laptop was running on battery only and it went all the way down to 2 or 4% when the battery icon turned bright orange. I plugged it in and it wouldn't charge up again but worked perfectly. So I bought a brand new battery and it still wouldn't charge.

I then bought a second one, swapped the harddrive and memory chip and with the exception for intermittent messages from Microsoft that the laptop had bootleg software on it (due to the swap), it worked perfectly. Yesterday. my wife unplugged my laptop to plug in the vacumm cleaner and the same thing now happens to the second Dell B610. The battery says 0% battery power, it's plugged in and now this one won't charge up either.

What do I need to do to get these two laptops charging and working coreectly again without being plugged in. The batteries are fine.


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Answer Match 43.68%

I have a dell LS I just formatted the disk and changed my operating system from windows XP back to windows 2000 (for speed). NOW the laptop works it charges the battery but if I unplug the AC cord the laptop shuts off even though the battery has full power. i checked the power settings in windows. I would rather not use winXP but if I must I will.


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Answer Match 43.68%

Replaced the battery with a new one, and it won't charge. Laptop is 5 yrs old. Laptop runs with power cord only. When it's unpluggeg (new battery) it shuts off. Question is, could the NEW battery be bad, or something else. anyone else run across this.

A:Dell Latitude D600 battery

could be dead.......

The age of laptop wont affect the battery (if its a new battery). Try returning it and getting another one

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Answer Match 43.68%

Im using my laptop for 1 year and 5 months , It was working fine in the morning ,suddenly went i switched in the laptop again by evening, I encountered with the battery problem
stating : Your batter experienced permanent failure and needs to be replaced , 
Plz help warranty also ran out....Is it battery r any other related problem

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Answer Match 43.68%

Hi, i have an Inspiron 15 7559. Last week my battery  was damaged and can't use it anymore, since then I have low fps while gaming (gta v, witcher 3, etc.), I've read there is a kind of throttling when there is no battery, maybe the turbo boost is not being enabled.
Is there a way I can make the laptop work again like before, I can't buy a new battery yet because I live in Peru and is hard to find this battery model.

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Answer Match 43.68%

Just purchased a Dell XPS 15 9550 32gb 1TB SSD and getting intermittent NO Battery Detected understand this is a know issue and may require motherboard replacement. Can anyone advise. Product still under return and refund only few days old.
Update 20160519: Running off battery but system states battery not present and battery check light at side of laptop not working.

A:Dell XPS 15 9550 - No Battery Detected

Thank you for writing to Dell Community Forum.
Please update the BIOS to the latest version available for this system from our Dell Support Site.
Check in the BIOS if the battery is detected when you receive the message "NO Battery Detected".
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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Answer Match 43.68%

Computer works fine with battey and AC, but the battery status, on the battery meter (Fn-F3) does not show anything? I have went to control/power options/power meter, it shows battery not present??? When disconnecting the AC the plug icon stay in the task bar! Any ideas how to get battery status back working.

A:No battery status, Dell E1505

Welcome to TSF....

You did not mention if you purchased a new battery that was not an OEM for the laptop. Some manufacturers like Dell have special circuits in the battery that make it put a battery level up and the replacement battery does not have that circuitry.

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Answer Match 43.68%

I bought a second user dell latitude L400 from a retailer. It works fine on mains power but after having been off for a while it will not start up on battery power. It will start on batteries immediately after being used on the mains but not after an hour or so.

The dealer gave me a replacement battery and pointed out that the corners of the battery (ref 942RV) were damaged. When I took the machine to him as econd time he pointed out that the battery corners are damaged again and it has longitudinal cracks in the case.

The dealer suspects that I have mistreated the machne and refuses to do any more for me. I have not misused it and have in fact barely used it. It has never left the house except to visit the dealer.

I have ordered a replacement battery but am worried that the machine is cusing damage.

Any views?:

A:Dell latitude battery problems

If the laptop is causing problems to the battery I don't think it's worth it to buy any more new batteries.Did the dealer say if it's possible to fix the laptop?

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Answer Match 43.68%

My battery light started flashing on my Dell Inspiron 9300 laptop (OS = XP). About 3 weeks ago, I replaced the battery with a new one, based on the light flashing and a "0" charge being held in the old battery. For 3 weeks everything was fine. Now it is flashing again (in flashes of 4 flashes in a group), but the battery still reads OK, 100% available battery power, and I mostly routinely run on the AC charger plugged in. Is this a software problem? Or hardware? The new battery should last longer than 3 weeks. The light flashing does not effect the PC operation... YET. But I am nervous.
Can anyone recommend what to do about this? [email protected]

A:Flashing Dell Battery Light

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Answer Match 43.68%

have not used battery in about eight months. charged it, took to library for wifi, computer guy there worked on it to get it to take the wifi, ok. got home, plugged it in and about hour later used it and the area of computer near the battery was hotter than i ever felt. took out battery and heat gone. library guy said nothing about a hot sensation. (computer is not one on list of exploding batteries!)

upgraded from 512kb to 2gb memory. could that cause it to be hotter? and just curious but not enough to start a new thread: would the memory upgrade have anything to do with the difficulty in getting wifi to work? perfect last summer but today no detectable wifi until the library guru worked his magic.

thanks for your help.

A:Solved: dell inspiron hot battery

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Answer Match 43.68%


Let me just start off by saying that my laptop is a piece of junk, lol - I'm so frustrated with it right now. I'd love to just go out and get a new one but I'm a college student and there is no way I can afford too - so that means I have to make this computer last another year and a half for school.

One of the problems I'm having now is that my battery won't charge. I need to be able to take my computer to class and stuff and they don't all have plugs, so I need a working battery! This started about last May when the battery that I had for about 2-3 years started only holding a charge for about half an hour. I figured it was just on it's way out.

Then I had some more computer problems that resulted in a Dell guy replacing my motherboard (for reasons not related to the battery - and yes, my computer is still under warrenty). I figured, I just got a shiny new motherboard, I might as well invest in a new battery as well. So I ordered a new battery online and it worked fine when I first put it in, but now it won't charge.

I don't think it's the battery, it was new when I got it and worked fine until I needed to charge it. I also don't think it's the motherboard, since I just got that replaced.

Does anyone have any other ideas what it could be? Do you think it could be the power cord or something? I don't know! If it's something inside the computer I can get it replaced from Dell but they'r... Read more

A:Dell D600 Battery won't recharge

Remove the battery, and look at the contacts on the laptop and battery. Make sure they look clean. You can try changing the power cord but Dell might be the best source of information for what is involved with charging the battery.

I always assumed laptops had the battery charging circuit built into the motherboard, but it is possible there is a seperate circuit board for charging the battery.

Since its under warranty you might as well take advantage of it.

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Answer Match 43.68%

Is there a way to use a latitude battery in a inspiron. The batteries are the same ratings. I have 3 latitude batteries that I would like to use in a Inspiron.
I put the batteries in but they will not charge.

A:Dell Latitude battery in Inspiron

Go here:

Be a detective - check out your model comp and see if the same battery fits it as the Latitude the batteries were for originally.

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Answer Match 43.68%

Where can I download Dell Battery Information Software for a Dell Latitude E6530?

A:Dell Battery Information Software

You can click the link below to download the online manual for your computer. The manual will provide specs for the battery. Below is your battery and adapter information.
Dell Feature Enhancement Pack
Latitude E6530 Drivers Downloads and Manuals
4-cell (40 Whr)6-cell (60 Whr)9-cell (97 Whr)9-cell (97 WHr) Slice Battery (Optional)9-cell (87 Whr) 3 years warranty (Optional)
AC Adapter:
65w90w (Optional)150w (Optional)90w Auto/Air Travel Adapter (Optional) 

22.60 mm (0.89 inch)
94.89 mm (3.74 inches)
275.38 mm (10.84 inches)
605.00 g (1.33 lb)
Amp-hour capacity
3.0 Ahr cylindrical
Watt-hour capacity
97 Whr
Temperature:    Operating    Non-operating
 Charge: 0° C to 50° C (32° F to 122° F)Discharge: 0° C to 70° C (32° F to 158° F)–20° C to 65° C (–4° F to 149° F)

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Answer Match 43.68%

I see that there is no easy way to change out a battery on this laptop without having to unscrew screws to replace, quite there any other way to charge this computer into a USB.  For example Hawaiian airlines does not have power outlets on their seats, but they do have a USB charger so if there was a way for me to take the 3 prong charger to convert to charge via the USB, that would be idea.  Thoughts? 


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Answer Match 43.68%

Seems I am now regretting my purchase of a new Dell XPS 15 Laptop.
Purchased on 20th September 2016, and seems as of 5 days ago the battery already needs replacing.
LED on front of laptop just flashes orange, battery status button on the side has LED's 1, 3 and 5 lit.
In Windows 10 Battery says "Plugged in, Not Charging" with 79% available
In BIOS battery says "Battery needs replacing", AC Adapter - 130w and 79% charged.
Laptop will no longer work on battery, has to have AC adapted plugged in and when removed it'll just power off.
After the fact I enabled the USB power option (charging phones etc. when laptop is off) and it doesn't charge without AC Adapter plugged in.
Rather annoyed at myself, I have always avoided Dell but I went against my gut instinct and spent £1400 on a laptop that is no longer fit for purpose.
Guess it's time to buy a replacement battery and never buy anything from dell again

A:Dell XPS 15 9550 Battery not charging

" Guess it's time to buy a replacement battery and never buy anything from dell again"

Dell's standard battery warranty is one year. I'd suggest you enter your service tag number [or click Detect Product] onto the link below to check your warranty status.

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Answer Match 43.68%

I have a Dell Precision M70 laptop. My question is about my battery. The battery is brand new and it holds a 3 hour charge for quite a while. My question is that when I shutdown my system and then try to start it up using the battery and no AC power it won't turn on. If I plug the AC power cord in with power, then the laptop will boot up. While in windows I can unplug the AC cord and run on the battery which has a full 3 hour charge. Should I take the battery out and use an eraser on the contact points? Or is there some setting I have overlooked? Or should I shutdown the laptop with the AC cord unplugged to boot up with the battery? I am lost at this point because the battery is good. Any advice would be appreciated.
Thank you,

A:Dell Precision/M70 Battery Question

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Answer Match 43.68%

If I try to retrieve the Name attribute of Win32_Battery, I get non-alphanumerical information which then causes a problem with using this info as text (log file etc).

Can anyone help?

A simple example:-

Const wbemFlagReturnImmediately = &h10
Const wbemFlagForwardOnly = &h20

strComputer = "."

Set objWMIService = GetObject("winmgmts:\\" & strComputer & "\root\CIMV2")
Set colItems = objWMIService.ExecQuery("SELECT * FROM Win32_BIOS", "WQL", wbemFlagReturnImmediately + wbemFlagForwardOnly)

For Each objItem In colItems
WScript.Echo "Name: " & objItem.Name
This gives "DELL RM6618B" followed by a random set of non-alphanumerical characters.

An example output is = (DELL RM6618B??? ??? ? Y???)

which when viewed in a Hex Editor is :-
44 45 4C 20 52 4D 36 36 31 38 42 (this bit is Dell RM6618B) then,
3F 3F 3F 0C 3F 3F 3F 0C 3F 0B 59 09 3F 3F 3F

A:Dell E5400 WMI battery name corrupt

Is this it

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Answer Match 43.68%

Help, please!
I got a new battery for my Dell M5030 and it will not recognize the battery.
It is not a Dell genuine battery but an equivalent.
Is there any way to get my computer to recognize it?

A:Dell M5030 won't recognize new battery

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Answer Match 43.68%

Hey Guys,
I am trying to remove this warning "Consider replacing your battery".. just to figure out if its fake or genuine.. help me out with this...
I tried to change critical battery level percentage to 0.. but I could not...

Appreciate your help guys :-)
Thank you

A:Consider replacing your battery - Dell, Win7

Apparently this is a known issue with some laptops. Dell and Microsoft TechNet both have threads discussing the problem.

Windows 7 "consider replacing your battery" - Laptop General Hardware Forum - Laptop - Dell Community

Windows 7 and the battery error "consider replacing your battery" (Part 1)

I haven't gone through all the posts to see if there's a definite fix, but it doesn't look like it considering there are eleven parts to the TechNet thread with the last post in October 2012.

I also found this article:

What should I do if I receive a "Consider replacing your battery" notification?

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Answer Match 43.68%

I turned on my Dell Inspiron 6000 laptop about 2 hours ago. I left the room for 20-30 minutes and came back. The screen was blue and gave me the warning begin physical memory dump. atapi.sys had a problem. i have the address, where the base is at, and the date stamp. Now, when this message had appeared, the battery light on my laptop was blinking. orange 3 times then green. this continued as long as the battery was in. i restarted my laptop with the battery out and currently it is plugged into an outlit and working fine. i did the battery test that was built right on the battery. the test came up three blinking lights. here what it looked like

0 - 0 - 0

the 0's are the lights on and the -'s are the lights off. im not sure what that means exactly. i have googled for a while now and cnt figure it out.


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Answer Match 43.68%

I have run across a Dell T54FJ laptop battery that looks different from known genuine Dell laptop batteries and might possibly be a counterfeit. Here are some photos of the laptop battery in question:

Here are some pictures of known genuine T54FJ laptop batteries:

Here are the differences I notice between the battery shown in the first set of photos that looks different from the known genuine batteries and might possibly be counterfeit, and the known genuine batteries shown in the second set of photos:

The text is in a different font in the battery shown in the first set of photos than it is in the known genuine batteries shown in the second set of photos.
The known genuine batteries say Further processed in China instead of Assembled in China, even though I have encountered known genuine Dell laptop batteries for newer Dell laptop models that actually do say Assembled in China.
The text Cells made in Korea and Assembled in China is clearly in a different font in the battery shown in the first set of photos than it is in known genuine T54FJ batteries.
The small print on the TIS logo and on the TÜV GS logo on the bottom label is legible on the known genuine T54FJ batteries if you look closely enough, but is illegible on the battery shown in the first set of photos, even if you look at the label closely.
The RBRC Recycling logo is clearer on the known genuine T54FJ batteries than it is on the battery shown in the first set of photos.
The battery shown in the ... Read more

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Answer Match 43.68%

I replaced my existing battery which only had a lifetime of just over a year with a new battery but I cant get it to charge beyond 57% any ideas

A:dell inspiron 6400 battery lap top

new adapter?? is a good source.

1 more replies
Answer Match 43.68%

Dell Dimension Desktop 8400 Windows XP Pro

I received a message a day or so ago alerting me that my System Battery Voltage was low. I then read a couple of forums at Dell with people saying that it, for them, was their Belkin Surge Protector (I use one with my computer). I want to find out if my System Battery actually does need replacing or not, but don't know how to see my battery's charge. It's nearly 2 years old and I don't think it would need one by now

How can I find what my system battery charge is so I can determine whether or not I actually need to replace it??


A:Dell Dimension System Battery??

It is probably referring to the button-cell battery (usually a CR2032) on the motherboard that is responisble for keeping the CMOS memory. This battery is important for keeping the bios settings and system clock correct. You can buy a replacement at any Radio Shack and most computer shops.These batteries usually run about $3.

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Answer Match 43.68%

Dell n5010 laptop ,have brand new battery but not charging.Ran the Dell diagnostics and no problems found.I have updated bios which was A09 now changed to A15. I have uninstalled battery in device mgr and powered back up and no change. I have had new dc jack installed and also bought a second charger.Still not charging.Out of ideas.

A:Dell n5010 battery not charging

Does the system recognize the adapter or is it showing unknown (F2 at powerup to check)?

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Answer Match 43.68%

I was using laptop today when battery power started dropping at an alarming rate..................I have used the battery 2 or 3 times for less than 10 minutes in 2 years.
Maybe that is the problem.A message said replace battery,when I took the battery out ,it appears to be rechargeable!!??.
The main problem is why did it suddenly lose power?
Hope I've chosen correct place to post. Any help appreciated.

A:Dell laptop battery problem

Laptop batteries lose their ability to hold a charge when they are not used on a regular basis. Conditioning the battery once a month will help to recharge the battery and help the cells remember how to hold a full charge. If you let a battery drain slowly due to no use, eventually you will have a dead battery.

Laptop batteries only last 18-24 months to begin with and if it is not being charged and discharged regularly, the cells have no way to learn how to hold a charge. It is very important to initially condition the batttery with 2-4 complete charge/discharge cycles and then maintian it once a month to get the best performance.

More battery tip info:

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Answer Match 43.68%

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 114431 MB, Free - 68579 MB;
Motherboard: Dell Inc., 0U990C, , .9DFVNF1.CN7016685602XP.
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

My laptop battery will not charge with my original adapter so I bought a new one, along with a new battery.

Right now the laptop is running with no battery installed per a question from 2007: "If it's not giving you a good connection, it won't allow the laptop to charge the battery. Try taking the battery out and powering the computer only through the power adapter.", proving the power jack is ok.

Now what else could it be? I replaced the adapter cord. This laptop has been without a working battery for a while. The original battery was a 14.8V and this one is an 11.1V, could that be the problem??? ***That is not the problem because the battery was partially charged from the factory and the laptop ran off it but now that it is low, it will not charge again.***

TIA for any and all replies,

A:Dell lapptop battery does not charge!?!

Yes, that could be the problem. You need to have the same voltage and other specs per the OEM's requirements.

Your system requires 14. 8V and 11.1V is NOT enough to run it.

You need to get yourself the correct battery and charging unit.

2 more replies
Answer Match 43.68%

Hi folks
I have a lab for repairing laptops and i came up to a common problem with these series D600, D500 when used with a fake cheap AC adapter caused the laptop to stop working with AC and now it works only with charged battery even if i'm connecting it with a brand new original dell AC adapter.

I assume it damaged something in the DC convertion on the MoBo, maybe a dead voltage regulator / diode or a bad capacitor but i'm not able to track it down

any help or point for direction will be much appriciated.....

A:Dell D600 no AC, works only on battery

I don't know if the Dell D600 has a separate DC board or the DC regulator is part of the motherboard. Maybe the DC jack is broken...

3 more replies
Answer Match 43.68%

I'm planning on upgrading my XPS 14z to Windows 10.  The laptop offers the dell battery meter option where I can disable battery charging.  If I go to windows 10, either through an upgrade or clean install, will I lose this functionality?  Thanks in advance.

A:Dell Battery Meter with Windows 10

Why do you want to Disable battery charging? The laptop will NOT overcharge the battery; the battery stops the charging when it is fully charged.

5 more replies
Answer Match 43.68%

Hi all,
I bought a Dell L322X laptop off eBay around 8 months ago. Its worked fine till now, with no issues or problems. I recently had the "Plugged in, not charging" issue with the battery; it was fixed with a charger off eBay that wasn't Dell made. I've since ordered a new original Dell charger off Amazon, it worked fine for around 2-3 weeks.
However, the battery has since reduced its capacity on what seems like a weekly basis. First it stopped charging at 78%, and kept on going down by around 2-3% a week. It would charge up to 78%, and then stop and say it would take 4-5 hours to fully charge the battery. Even when left overnight on charge it wouldn't go any higher then 78%. It now stops at 60% but when I hover over the battery icon it displays the "Plugged in, charging" message. I've used the Dell detection program and it says there's no fault with the battery so I'm not sure what the issue is here. Do you think its a battery issue and I need a new one? That's what the local computer shop suspected was wrong but I've read that it may be a software issue with Windows 10, and was wondering whether anyone knows anything that could help me here? I'm a student so need the full capacity without having to charge it every few hours.

A:Dell L322X battery issue

Thank you for writing to us!
We would like to inform you that the system ( L322x ) is an end of life system and the issue describe confirms the system battery is at fault or failing. Since this is a sealed system and end of life we would not be able to tell you if we would be able to source the battery to offer any service,however private message the service tag and email address.

1 more replies
Answer Match 43.68%

I am trying to find the link on the Dell website to buy an original battery for my XPS L502X in SA,i cannot seem to find any link? when i called the local office they referred me to another agency whom asked me to "register " with them before i could purchase a battery? Please help as i need a Dell product,

A:Dell XPS L502X Genuine Battery

Assuming you are in the US, here is a link to purchase a 6-cell 56WHr Dell battery directly from Dell.

2 more replies
Answer Match 43.68%

After a lackluster week with TB15, I have a problem with my Dell 9350 (early 2016).
I noticed that the battery drained faster than it's supposed to be.
Generated battery report

55,997 mWh

53,291 mWh

I saw on some posts that the design capacity was around 57mWh with 55mWh of full chage capacity.
Battery life estimates
Battery life estimates based on observed drains







Above is the estimated battery life, but I have never got up until 7 hours.
Latest BIOS is installed:

1.3.3 03/01/2016

Current setting is Power Saver with 0% brightness.
Any other settings that can be recommended are welcome.
Otherwise I might need to ring DELL again.
Thank you

A:Dell 9350 Battery Performance

I forgot to mention that the battery drained by 10% even on shut down mode (I have never put the laptop on sleep).

1 more replies
Answer Match 43.68%

Greetings--- I am a novice at fixing problems. When my Dell INSPIRON 8600 LAPTOP boots up it starts with this message " The Ac Power Adapter type cannot be determined. This will prevent optimal system performance" It then gives me 3 choices F1 continue boot -- F2 utility setup -- F3 ignore message in the future.

The laptop will not run unless plugged into charger as the battery is less than 7% charged and I receive a warning about the same.


I have had this laptop for 4 years and have had 0 problems til now.

Does anyone have an idea on what to do now?? Laptops are portable but I have to stay tethered to the cord to use. THANK YOU scoop2.2

A:Dell laptop will not allow battery to charge?

9 more replies
Answer Match 43.68%

Does the Inspiron 3252 has any internal battery that can't allow to carry on in commercial flights?

A:Battery in Dell Inspiron 3252?

Hi Rafito,
Thanks for writing to us.
Inspiron 3252 desktops have only a CMOS battery inside.
Do let us know if you have any other queries.
Provide us your system tag#, name and  email via private message,by clicking on my name in blue and then select send a private message for records purpose.

1 more replies
Answer Match 43.68%

I'm using a compatible battery on dell vostro 840 (Vista Home basic). It works fine with adapter. but when battery got fully charged and I removed the adapter, then after 10-15 minutes, laptop got locked with black screen and then then shutdown in 1 minute.
When I restart it again on batter, then it works fine till battery end
The problem occurs only for first time I run it on batter but work fine after starting 2nd time on battery.
Everytime, I works on batter, I wait for it to locked & shutdow for 1st time and then I start again for 2nd time and it works fine for next 2 hours.

What Can I do except changing my battery as I do want to buy again a battery and this compatible battery also gives backup upto 2 hours.

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Answer Match 43.68%

Hi All,
I have an older Vostro 2420, my battery finally gave up the ghost, and I purchased a new one. 
The old battery had a problem that it was not detected, whatever, it no longer held a charge, so I bought a new one.
I have the latest version of Windows 10, version 1607, X64. The laptop has been updated with all of the latest Dell drivers. I've uninstalled and installed the battery driver and charger drivers. I've also done a power hard reset.
Good news, is my new battery holds a charge. That is, I can charge it up, and its good for many hours without being plug-in... Great! its a new battery!
Bad news, Windows 10 can't detect the battery. 
I trolled the interweb looking for youtube video's and other hints, done everything. 
My trusty multimeter shows that the connection to the battery works, and has continuity. 
Any ideas?

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