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BSOD on Lenovo IdeaPad Y510p, after sleep mode usually

Q: BSOD on Lenovo IdeaPad Y510p, after sleep mode usually

Hello.

I have a Lenovo IdeaPad Y510p and it has erratic BSOD behavior, usually after sleep mode, but not always. Would love to get to the bottom of it and appreciate any help you can provide!

I've attached the necessary file as per the BSOD posting instructions.

Thanks,
Alexander

A: BSOD on Lenovo IdeaPad Y510p, after sleep mode usually

Only 48 Windows Updates installed. Most systems have 60 to 80 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available.

The memory dumps blame usbccgp.sys, but MSINFO32 lists ks.sys (kernel streaming of video driver)
And this seems to happen during a power down event (such as power off/hibernate/sleep/etc)

Finally, what applications do you delay using Startup Delayer?
What USB devices do you have connected?

I'm concerned about your version of Diskkeeper as it dates from Jan 2013 - well before Win8.1 was released.
Can you update it? If not, please uninstall it while we're troubleshooting.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

You may not find an update for this one, if so, just leave it be:
LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)
Lenovo HD Disk Driver
http://www.carrona.org/drivers/driver.php?id=LhdX64.sys

You should be able to find an update for this one:
tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
http://www.carrona.org/drivers/driver.php?id=tap0901.sys

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:
**************************Tue Aug 12 00:25:30.146 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\081114-26531-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
System Uptime:0 days 1:36:16.953
*** ERROR: Module load completed but symbols could not be loaded for usbccgp.sys
Probably caused by :usbccgp.sys
BugCheck 9F, {3, ffffe0003cd674a0, ffffd001dccf8930, ffffe0003d130010}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0003cd674a0, Physical Device Object of the stack
Arg3: ffffd001dccf8930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0003d130010, The blocked IRP
BUGCHECK_STR: 0x9F
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_usbccgp.sys
CPUID: "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version 74CN44WW(V3.05)
BIOS Release Date 09/18/2013
Manufacturer LENOVO
Product Name 20217
??????????????????????????????????????????????????????????????????????????????????????``
**************************Fri Jul 4 22:01:31.010 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\070414-44625-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
System Uptime:10 days 23:40:53.512
*** ERROR: Module load completed but symbols could not be loaded for usbccgp.sys
Probably caused by :usbccgp.sys
BugCheck 9F, {3, ffffe000321f9060, ffffd0018027b930, ffffe0002b5505e0}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe000321f9060, Physical Device Object of the stack
Arg3: ffffd0018027b930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0002b5505e0, The blocked IRP
BUGCHECK_STR: 0x9F
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_usbccgp.sys
CPUID: "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version 74CN44WW(V3.05)
BIOS Release Date 09/18/2013
Manufacturer LENOVO
Product Name 20217
??????????????????????????????????????????????????????????????????????????????????????``
**************************Tue Jun 10 21:02:35.060 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\061014-40625-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
System Uptime:0 days 11:15:43.586
*** ERROR: Module load completed but symbols could not be loaded for usbccgp.sys
Probably caused by :usbccgp.sys
BugCheck 9F, {3, ffffe0011b5f38e0, fffff803234ee930, ffffe0011b54a9d0}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0011b5f38e0, Physical Device Object of the stack
Arg3: fffff803234ee930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0011b54a9d0, The blocked IRP
BUGCHECK_STR: 0x9F
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_usbccgp.sys
CPUID: "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version 74CN44WW(V3.05)
BIOS Release Date 09/18/2013
Manufacturer LENOVO
Product Name 20217
??????????????????????????????????????????????????????????????????????????????????????``
**************************Tue Jun 10 09:45:03.973 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\061014-30890-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
System Uptime:0 days 11:51:05.778
*** ERROR: Module load completed but symbols could not be loaded for usbccgp.sys
Probably caused by :usbccgp.sys
BugCheck 9F, {3, ffffe00176425060, ffffd001f47f8930, ffffe0016e87e010}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00176425060, Physical Device Object of the stack
Arg3: ffffd001f47f8930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0016e87e010, The blocked IRP
BUGCHECK_STR: 0x9F
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_usbccgp.sys
CPUID: "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version 74CN44WW(V3.05)
BIOS Release Date 09/18/2013
Manufacturer LENOVO
Product Name 20217
??????????????????????????????????????????????????????????????????????????????????????``
**************************Mon Jun 9 21:52:17.011 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\060914-29765-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
System Uptime:1 days 2:46:08.818
*** ERROR: Module load completed but symbols could not be loaded for usbccgp.sys
Probably caused by :usbccgp.sys
BugCheck 9F, {3, ffffe001684b88e0, ffffd001799a2930, ffffe00185a83250}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe001684b88e0, Physical Device Object of the stack
Arg3: ffffd001799a2930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe00185a83250, The blocked IRP
BUGCHECK_STR: 0x9F
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_usbccgp.sys
CPUID: "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version 74CN44WW(V3.05)
BIOS Release Date 09/18/2013
Manufacturer LENOVO
Product Name 20217
??????????????????????????????????????????????????????????????????????????????????????``
**************************Sat May 31 17:50:35.977 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\053114-61125-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
System Uptime:0 days 5:55:23.782
*** ERROR: Module load completed but symbols could not be loaded for usbccgp.sys
Probably caused by :usbccgp.sys
BugCheck 9F, {3, ffffe0011e5be060, ffffd0011e91b930, ffffe0011c70a480}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0011e5be060, Physical Device Object of the stack
Arg3: ffffd0011e91b930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0011c70a480, The blocked IRP
BUGCHECK_STR: 0x9F
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_usbccgp.sys
CPUID: "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version 74CN44WW(V3.05)
BIOS Release Date 09/18/2013
Manufacturer LENOVO
Product Name 20217
??????????????????????????????????????????????????????????????????????????????????????``
**************************Sat May 24 12:12:08.989 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052414-57484-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
System Uptime:4 days 22:01:12.795
*** ERROR: Module load completed but symbols could not be loaded for usbccgp.sys
Probably caused by :usbccgp.sys
BugCheck 9F, {3, ffffe001bbfca060, ffffd001f5ff8930, ffffe00204f609d0}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe001bbfca060, Physical Device Object of the stack
Arg3: ffffd001f5ff8930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe00204f609d0, The blocked IRP
BUGCHECK_STR: 0x9F
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_usbccgp.sys
CPUID: "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version 74CN44WW(V3.05)
BIOS Release Date 09/18/2013
Manufacturer LENOVO
Product Name 20217
??????????????????????????????????????????????????????????????????????????????????????``



3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:
**************************Tue Aug 12 00:25:30.146 2014 (UTC - 4:00)**************************
LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)
tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
GEARAspiWDM.sys Thu May 3 15:56:17 2012 (4FA2E2E1)
excfs.sys Tue Jan 8 11:00:53 2013 (50EC42B5)
excsd.sys Tue Jan 8 11:00:57 2013 (50EC42B9)
AcpiVpc.sys Sat Feb 16 20:52:02 2013 (512037C2)
ElbyCDIO.sys Mon Mar 4 04:21:51 2013 (513467AF)
btmaux.sys Tue Apr 23 07:28:02 2013 (51767042)
TeeDriverx64.sys Tue Jul 2 14:38:08 2013 (51D31E10)
L1C63x64.sys Tue Jul 16 02:56:31 2013 (51E4EE9F)
rtsuvc.sys Fri Jul 19 03:58:16 2013 (51E8F198)
VClone.sys Wed Jul 24 11:02:55 2013 (51EFEC9F)
iwdbus.sys Wed Jul 24 21:06:12 2013 (51F07A04)
SYMEVENT64x86.SYS Fri Jul 26 22:26:58 2013 (51F32FF2)
SRTSPX64.SYS Fri Jul 26 22:45:06 2013 (51F33432)
Ironx64.SYS Mon Jul 29 20:59:35 2013 (51F70FF7)
SYMDS64.SYS Tue Jul 30 19:29:08 2013 (51F84C44)
dump_iaStorA.sys Thu Aug 1 21:39:52 2013 (51FB0DE8)
iaStorA.sys Thu Aug 1 21:39:52 2013 (51FB0DE8)
btmhsf.sys Mon Aug 19 04:21:07 2013 (5211D573)
igdkmd64.sys Mon Aug 19 19:08:25 2013 (5212A569)
intelppm.sys Thu Aug 22 04:46:35 2013 (5215CFEB)
EX64.SYS Thu Aug 22 16:36:51 2013 (52167663)
ENG64.SYS Thu Aug 22 16:38:20 2013 (521676BC)
RTKVHD64.sys Fri Aug 30 08:59:57 2013 (5220974D)
ibtusb.sys Tue Sep 10 14:07:42 2013 (522F5FEE)
SynTP.sys Tue Sep 17 21:47:41 2013 (5239063D)
Smb_driver_Intel.sys Tue Sep 17 21:50:21 2013 (523906DD)
ccSetx64.sys Mon Sep 23 23:58:04 2013 (52410DCC)
nvlddmkm.sys Mon Oct 28 17:38:03 2013 (526ED93B)
nvpciflt.sys Mon Oct 28 17:38:28 2013 (526ED954)
NETwbw02.sys Thu Oct 31 12:37:18 2013 (5272873E)
nvvad64v.sys Wed Dec 4 18:10:01 2013 (529FB649)
SRTSP64.SYS Mon Feb 10 18:04:55 2014 (52F95B17)
SYMNETS.SYS Thu Feb 13 06:25:14 2014 (52FCAB9A)
SYMEFA64.SYS Thu Feb 27 18:32:07 2014 (530FCAF7)
IDSvia64.sys Tue Mar 4 23:30:47 2014 (5316A877)
eeCtrl64.sys Thu Mar 20 12:30:59 2014 (532B17C3)
EraserUtilRebootDrv.sys Thu Mar 20 12:30:59 2014 (532B17C3)
BHDrvx64.sys Tue May 6 03:04:20 2014 (53688974)
SbieDrv.sys Thu May 29 14:16:25 2014 (53877979)
??????????????????????????????????????????????????????????????????????????????????????``
**************************Tue Jun 10 21:02:35.060 2014 (UTC - 4:00)**************************
eeCtrl64.sys Wed Oct 9 16:50:19 2013 (5255C18B)
SbieDrv.sys Fri Jan 17 14:00:36 2014 (52D97DD4)
??????????????????????????????????????????????????????????????????????????????????????``
**************************Sat May 24 12:12:08.989 2014 (UTC - 4:00)**************************
EraserUtilRebootDrv.sys Wed Oct 9 16:50:19 2013 (5255C18B)



http://www.carrona.org/drivers/driver.php?id=LhdX64.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=excfs.sys
http://www.carrona.org/drivers/driver.php?id=excsd.sys
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=rtsuvc.sys
http://www.carrona.org/drivers/driver.php?id=VClone.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys

11 more replies
Answer Match 96.6%

i have the ideadpad 300-15isk running windows 10.often when i open the computer after sleep mode the screen won't turn back on.after the computer was in sleep mode and i open it i can see and hear it working but no matter what the screen stays off.the only soltion is a hard reset- pressing the power button until it shuts down and then restarting.how can i solve this problem? thank you

A:Lenovo IdeaPad 300 15ISK - Sleep mode recovery pro...

Simply disable the ?Wake on pattern match? setting under the network adaptors advanced properties tabcredit to :http://jack.ukleja.com/fix-for-windows-7-random-wake-from-sleep-problem/

2 more replies
Answer Match 96.6%

Greetings! I recently bought a new laptop, Lenovo IdeaPad Y700 15-ISK, with Windows 10 Home preloaded. I found a minor problem that happens frequently. After the laptop is idled for a period of time, 5 or 10 mins depending on plugged in or not as you know, the laptop first turns off display, then goes into sleep mode after another 5 or 10 mins. The problem is, after I come back and try to turn it back on, the screen stays black. However, I can see that the laptop is indeed responding by pressing NumLock, CapLock, or in my case, Fn-Space to turn on/off the backlight of keyboard. I checked and I have the latest windows updates and latest drivers for everything. So, any brilliant idea on this issue? Thanks in advanced.










Solved!
Go to Solution.

A:Lenovo IdeaPad Y700 15-ISK - Sleep mode problem

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y700-No-power-no-display/td-p/2228277 Does it goes to normal after reset? If yes turn off hibernate mode as soon as possible!!! you will find a way to do it in the thread above. If it doesn't go back to normal and you are stuck with a brick then the only solution is to send it for a warranty repair. There is a bug in the bios which causes that.

2 more replies
Answer Match 96.6%

i have the ideadpad 300-15isk running windows 10.often when i open the computer after sleep mode the screen won't turn back on.after the computer was in sleep mode and i open it i can see and hear it working but no matter what the screen stays off.the only soltion is a hard reset- pressing the power button until it shuts down and then restarting.how can i solve this problem? thank you

More replies
Answer Match 92.4%

Hello guys,  I bought my Lenovo y510p for months ago, tried with several SLI games to run those. They all crash, and returns the screendriver has stopped working. I have the y510p with GT 755m sli. Any solution for this?? If I run without SLI all is working good.   

A:Lenovo ideapad Y510p SLI Crashing

Have you updated your video card drivers with the latest drivers from the Nvidia website?  Have you monitored your GPU temperatures to see if either of your GPUs are overheating?  You can try using GPU-Z to monitor your GPUs while gaming.

9 more replies
Answer Match 91.56%

Hello.I am the owner Lenovo IdaePad y510p Intel i5 4200m.Not so long ago I bought a i7 processor 4810MQ.Both the i5 4200m and i7 4810MQ work on the Socket G3 also known as RPG 946B/947 or FCPGA 946 but with the difference that the intel i5 4200m has a TDP of 37W and Intel i7 4810MQ has a TDP of 57W.So after update the BIOS to version 3.08 willingly I took up the replacement processor.To my surprise, after an exchange with i5 to i7 4200m 4810MQ laptop will not turn on, for a short time (1 to 3 seconds) shone on the white button "power" but immediately afterwards extinguished.I suspect that it is a voltage input to the processor, but the BIOS is not possible because the feature voltage change is not visible / hidden. I hit it on:https://www.techinferno.com/index.php?/forums/topic/3546-lenovo-y410p-y510p-unlocked-bios-wlan-white...but it seems to me such output last resort, and I wanted to ask what to do now.I do not want to believe that the 300W power supply does not could handle the additional 20W per processor.What to do in my Lenovo IdeaPad y510p to use Intel i7 4810MQ?I'm sorry for his handling of English who constantly grind.Thanks!!!

More replies
Answer Match 91.56%

Hello, where i can get recovery media for my Lenovo Y510P laptop, when my recovery partition is damaged. Can anybody help me? Does anybody have original Recovery disc or someting, where i can install clean OS? If you can help me, please contact me. Its possiable that we can share media with Google Drive or someting. Thank You!Contact: Email: [email protected]  

A:Lenovo Ideapad Y510P: How to get recovery media?

If you mean the factory recovery files try Lenovo for a recovery disc set if available. If you mean for the OS alone just download the MEDIA CREATION TOOL from microsoft which you will use to download the OS installer. As to drivers go to the download site for your unit to download them.

3 more replies
Answer Match 91.56%

So since christmas is coming, I was thinking it would be cool to upgrade my 8gb RAm to 16gb My question is: what kind of memy card I need to my lenovo ideapad y510p? and do I need to change my old memory card aswell if im buying new one? Also is it easy to change those RAM cards ?











Solved!
Go to Solution.

A:Lenovo Ideapad y510p - memory upgrade

They're RAM sticks, not cards, and they're fairly easy to change out. I would suggest looking for something in the 1866mhz speed, though I think you need lower voltage memory. So I'd get something 1.35v or lower.




___________________________________________________________________________________________________________________Lenovo Ideapad Y500 | IntelŽ Core? I7-3630M @2.4GHz | 8GB 1600MHz DDR3 RAM | NvidiaŽ Geforce? GT 750M | 120GB Mushkin Atlas Deluxe mSATA SSD | 1TB Samsung Spinpoint M8 5400RPM HDD | 1080p Lenovo Display | IntelŽ Dual Band Wireless-AC 7260

9 more replies
Answer Match 90.72%

From about 3 weeks ago, my Lenovo Y510p (GT 750M Sli, purchased in 2013) started to make this weird grinding/buzzing sound at random times on the CPU side of the fan. It was barely noticeable if I had headphones on at first, but starting from the second week the noise and vibration of it grew louder. After doing some research for possible fixes, I have tried the method openining Energy Management and running the Dust Removal feature to temporary solve the problem. However, that method only worked for about a week, and starting from the third week the buzzing remains very consistent even after I run Dust Removal several times. Does anyone here know what is the problem exactly? I know for other models, people have been able to solve the problem by updating their BIO driver provided by the website. But all Y510p users seen to have that problem early enough to just get a refund or send it back for exchange/repairment using their then still active warranty. I would like to know if there's any way that I can fix this without having to spend money for the fix when it is proven it is the company side issue since even fresh new purchases of the same model ran into the same exact problem within days. 

A:Lenovo IdeaPad Y510P CPU side Buzzing Noise

Bump. (Not sure if we allowed to bump here, if not I apologize)

2 more replies
Answer Match 90.72%

I have a lenovo ideapad y510p and everything was fine until for I thought I'd do the battery reset in the lenovo energy management,at first the battery was dead and laptop wouldnt turn on,,I found one way around this which is that first I take the battery out and then insert the ac adapter,the laptop turns on then I put it in hibernate while I insert battery after which it seems to charge but only after I do these steps,but if I take the adapter out and insert it back in,it would stop charging.this is all because of the lenovo energy management software battery reset.I've uninstalled it but it doesnt work.any suggestions?I'm guessing one of the steps after full charge during the battery reset the battery gets drained where it says "plugged in and not charging" until it reaches zero is the problem.

A:lenovo ideapad y510p ac adapter battery problems

 

8 more replies
Answer Match 90.72%

This has been an exhausting day! I've been trying to figure this out for quite awhile.

To start, I'll post some information.

My webcam was working fine yesterday! I tried doing a system reboot to the the week before that and alas the issue prevailed. My internal webcam is not being registered by my laptop!

So the solution that seemed obvious enough was to check my drivers, update them if necessary. Which I ended up doing. Alas, the issue prevailed.

Checking the device status, I received the error "Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer." The device is currently registered as 'Unknown device' as I uninstalled the driver. I was receiving the same error when I did have the original drivers though.
Looking up what the error means, it meant that the device was disconnected. I'm not entirely sure how this could happen though with an internal laptop. I also need to get a new copy of the drivers (Which don't seem to be registering the device upon installation).

Anyway any help would be appreciated as this has become a huge headache for me, and i just want to skype with my friend!
 

A:Need help with internal webcam drivers for Lenovo Ideapad y510p.

It might be that the webcam has failed if everything else has been tried.you can take it somewhere and have it looked at but im not even sure they can be fixed when they go. it might be cheaper just to get an external webcam such as a logitech.
 

1 more replies
Answer Match 90.72%

Hello, I only found out after purchasing the Y510P laptop that it for some strange reason does not support 5Ghz networks, only 2.4Ghz. This results in me having insanely slow connection every single night around peak hours (7-11pm), and I'm unable to do anything like watching movies, playing games or download stuff. Does anyone know exactly how to upgrade the wireless card on this laptop so it supports 5Ghz networks? Do I have to go out and buy another wireless card, or is it software upgrades like drivers only? I'm not a computer major so a walkthrough would be appreciated. Thanks.

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Answer Match 89.46%

Hi,  My ~3 year old ideapad purchased from Newegg seems to have gone south. I have Windows 8.1 installed. Last night I shut it off to bring it to class and when I got to class and tried to boot up, it wouldn't finish starting up, would sit at the logo screen for about 30 seconds before shutting down and starting over. The fans power up like it is going to start. It repeats this loop indefinitely. I tried holding the reset button next to the charger port and still nothing.  Suggestions?  Thanks 

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Answer Match 81.06%

As I explained in another thread. When I attempt to boot into Safe Mode, only a black screen appears and rarely the safe mode background flashes for a second. I'm able to move my cursor around, but that's it. I do not understand why this is happening and what I can do to remedy this situation. I would appreciate any type of help. Thank you. 

A:Lenovo y510p Windows 8.1 Safe mode won't boot.

I'm wondering if the graphics adapter used on the computer is not compatible with the generic VGA drive Windows 8.1 uses for safe mode. Has the driver for the graphics adapter ever been updated? I noticed this on the specs. If you have the model with the two adapters, it's possible they conflict with the safe mode video driver. I saw a post where the computer had both an Intel and Nvidia adapter.
Dual (2x) NVIDIA® GeForce® GT755M 2GB (on select models) via Ultrabay
Single (1x) NVIDIA® GeForce® GT755M 2GB
I'm not sure it would make a difference but what happens when you disable Secure Boot and Fast Boot in BIOS. Does it let you access safe mode then?

4 more replies
Answer Match 80.22%

I would greatly appreciate any help in solving what is a pesky BSOD, after a new Win7 Ultimate 64 bit installation, from Lenovo Rescue Disks.

I have owned the laptop for several years, with no BSOD problems. The new install was after Lenovo had updated their drivers for rescue disks for the very fast Lenovo W520.

As instructed, I am attaching for upload my System Information file, and the SF Diagnostic Tool info.

Help is greatly appreciate!

Thanks!

Richard D

System: Lenovo W520, Corsair 16GB ram, Samsung 1TB 540, details in file

A:BSOD When Coming Out of Sleep Mode, After New Install Lenovo W520

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Also update the display driver. Drivers - Download NVIDIA Drivers

Let us know the results.

1 more replies
Answer Match 80.22%

Hello all, could someone have a look at my dmp files. Although windbg points in the direction of PCI.SYS causing the stop errors, my knowlegde is far from sufficient to take the next step. When the laptop goes into sleep or hibernation mode, it crashes. Pretty consistent. Problem was introduced after an huge automatic update but this is something I realesed myself later. Thank you!

A:BSOD pci.sys error everytime after sleep mode Lenovo T420

Welcome

The BSoD seems to be caused by the older drivers of your Intel(R) Wireless WiFi Link Adapter driver


Code:
0: kd> !irp fffffa800bc8b630
Irp is active with 4 stacks 2 is current (= 0xfffffa800bc8b748)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa800a2ce050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
\Driver\NETwNs64
Args: 00015500 00000000 00000005 00000003
[ 16, 2] 0 e1 fffffa800a027c70 00000000 fffff800038c8200-fffffa800b348ab0 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00015500 00000000 00000005 00000003
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa800b348ab0

Args: 00000000 00000000 00000000 00000000
0: kd> lmvm NETwNs64
start end module name
fffff880`05cdc000 fffff880`0655e000 NETwNs64 T (no symbols)
Loaded symbol image file: NETwNs64.sys
Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
Image name: NETwNs64.sys
Timestamp: Mon May 02 03:33:01 2011 (4DBDD18D)
CheckSum: 0083E... Read more

9 more replies
Answer Match 79.38%

When i close the lid or turn off the laptop the first time, it is fine, and goes to sleep and i can wake it up again. But the second time i do it, the power light stays on and doesn't blink like it shoud, and when i try to awake it, it doesn't wake up, but i still cannot hear the hard drive, the screen doesn't turn on. I have tried turning on or off Hybrid sleep, resetting the laptop, closing the lid slower, closing the lid faster, every time, it just freezes and i have to hard reset it. The laptop is only 1 day old, and has an almost fresh install of Windows 7, with Minecraft, Firefox, Speedfan and Ultradefrag installed. I tried searching online, but i found apsolutely nothing. And sorry for my bad English in some areas, english is not my main language

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Answer Match 77.7%

Every time I closed my laptop and went to the sleep mode, I cannot wake the laptop up no matter which button I pressed. The screen would first vaguely twinkling for several times from a little bright black color to the entire black color, but not easy to obseve, and the laptop screen just never would go to the start page. Thank you for a solution! 

A:Lenovo Ideapad 500s cannot wake-up after sleep

Hi Xsin,
 
Welcome to Lenovo Forums.
 
Can you try turning ON or OFF the Hybrid Sleep?
Open your Lenovo Energy management and turn off the Hard Drive power Saver option?
 
Other things that you can try:

Check this Recommended Settings for Sleep
Turn off Fast Start-up

 
Let us know how you get on.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

1 more replies
Answer Match 77.7%

Hello,

Im new here. So yesterday instead shutting down my laptop what I did is sleep mode it. When I got home I tried turning on it but it didn't so I plugged my charger but my laptop didn't light up (showing that the charger is plugged in the laptop). Please help?

Thanks in advance

A:Lenovo ideapad z410 w8.1 not booting up after sleep

this is happening to me too.
Currently I disable bluetooth device,then renable it and it works till next time computer sleeps.
Last update did something to bluetooth.

3 more replies
Answer Match 76.86%

Hi folks I'm new to the forums to please excuse me. I'm currently posting from my phone so when my laptop comes on I'll attach the debug file.

Basically I set my laptop to sleep instead of shutting it down and when I went back to resume my work (about 20 hours later) it was running very slow.

I was searching for my 'Calculator' but made a typo so I tried backspacing the letter but nothing happened. Chrome (which I had opened at the time) was unresponsive and so was my taskbar.

I waited a while to see if anything would happen but nothing did so I forced shut down.

I left it off for almost a half hour and when I put it on I got that error 'Unmountable_Boot_Volume' and it needed to restart and so it did but then the error came up again this time it did an automatic repair which lasted a few seconds then it was diagnosing which lasted a few seconds and then I got the following message:

Automatic Repair
Your PC did not start correctly.
Press restart to restart your PC which might sometimes fix the problem. You can also press Advance options to try other options to repair your PC.

I clicked restart and it did.. I got a black screen for a minute or two but I got to log in. But once again everything was moving slow so as the start menu seemed to be working I shut down the laptop. (It's currently off)

Can anyone assist me with this problem?
It would be really good if I can actually find out what's really wrong with my laptop.
Thanks.

P.S. See attachment

A:BSOD Unmountable_Boot_Volume Lenovo Y510P

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

For this crash, I suggest you follow the tutorial below for troubleshooting.
If you have any question, please ask them.
Troubleshooting stop 0x7B and stop 0xED. - Windows 7 Help Forums

3 more replies
Answer Match 76.86%

BSOD-xperts:
I've suddenly been afflicted with BSOD's on my Lenovo Y510P running Win 8.1. Everything was fine until about 2 weeks ago and then I started experiencing multiple BSOD's to the point that I had to boot in SafeMode. After doing some research, it looked like the issues were related to video (NVIDIA GeForce GT 750M) and wireless/bluetooth drivers. I upgraded all of those and everything was fine for a week until this morning when I got another BSOD. After looking for the bug check that it reported, I stumbled on this forum and saw some excellent responses so I thought I'd give it a whirl. I downloaded BlueScreenView and ran that and I've attached the output. I have also attached output from the MiniToolBox tool. I also tried to upload the mini-dump files but I get a message saying I'm "not permitted to upload this kind of file" but I'm happy to do so if I'm allowed to.  Here is a link the output from the Speecy tool as well - http://speccy.piriform.com/results/j7BzfFXyiX3xHgrhWQqHjXV. Would someone be so kind as to give it a look and let me know your thoughts? Thanks!
 

 

A:BSOD in Windows 8.1/Lenovo Y510P

Can you please upload the whole minidump so I can examine it?
 
It is located in C:\windows\minidumps. Select the most recently created file.

3 more replies
Answer Match 74.34%

Hi  A recurrent question but I did not find the answer for my laptop and the Lenovo setting application doesn't provide the feature. I want to be able to charge my phone on the USB port when the laptop is in sleep mode with AC plug-in. Where can I find for my laptop the option "USB always on" ? I check the BIOS and nothing there around USB charging and the Lenovo setting application section Power Management does not show any option for the USB. Should I go in a special application ? Is it standard or should I install the Lenovo companion ? Thanks for your helpRgdsNicolas

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Answer Match 74.34%

I am currently running the 358.50 version of GeForce drivers, however there are newer ones available (361.43). For some reason when I tried updating, my system got really unstable and eventually blue screened with KERNEL_SECURITY_CHECK_FAILURE. When I rebooted it was fine, until I tried to use a graphics intensive application (Photoshop) that caused my laptop to switch from Intel HD to NVidia. My computer locked up and crashed again. I booted into safe mode and rolled back the driver, but I need to install that driver eventually as I use this laptop for gaming and Photoshop.

Maybe another driver needs to be updated? Maybe it's my Intel driver? I couldn't find any issues comparable to mine so I'm assuming there is a conflict I can't find. Thanks for any help you can give me, I don't know much about how drivers work.

A:NVIDIA Driver causes system instability and BSOD in Lenovo Y510P

Exact same thing has happened to me with a Lenovo Y410p. I did a Windows 10 update yesterday and updated my drivers including my Nvidia driver and since then I have gotten three KERNEL_SECURITY_CHECK_FAILURE BSOD when running graphic intensive applications like Photoshop or Illustrator. Today I did a fresh install of Windows to see if it fixed the problem and as soon as I tried launching a game I got the elusive orange screen of death with the same error.

0 more replies
Answer Match 69.72%

Hey I was hoping for a little help with a pc issue i have been having lately. In the past month out of nowhere i have been receiving BSOD reading irql less or equal. I'm running 7 on this laptop and have been running the preview since march with zero hardware issues previously. All of my drivers are up to date as far as i can tell and i never encountered any issues with this before. I have attempted tom isolate the issue but i have not been able to pinpoint the source any help would be very appreciated. My laptop is a lenovo ideapad y530 and i have attached a zip of my last three minidumps.

A:Lenovo IDEAPAD BSOD

  
Quote: Originally Posted by gdelia928


Hey I was hoping for a little help with a pc issue i have been having lately. In the past month out of nowhere i have been receiving BSOD reading irql less or equal. I'm running 7 on this laptop and have been running the preview since march with zero hardware issues previously. All of my drivers are up to date as far as i can tell and i never encountered any issues with this before. I have attempted tom isolate the issue but i have not been able to pinpoint the source any help would be very appreciated. My laptop is a lenovo ideapad y530 and i have attached a zip of my last three minidumps.



Hi and welcome

the probable cause of all three crashes is NETw5s64.sys, which is part of your Intel wifi driver;
I would update the driver

also run a system file check.
type cmd in

search>right click and run as admin>sfc /scannow

Ken J+

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\New folder (3)\011110-24726-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kern... Read more

2 more replies
Answer Match 68.88%

Hello, for professional purposes I plan to upgrade the existing 8gbof available RAM on my laptop to 12gb or 16gb, depending on price range. I know next to zero about RAM consideration for optimal compability/performance. I uploaded two images of the currently installed RAM cards. There are still 2 slots available, could someone point me to recommended/compatible RAM cards? (If I can order it from amazon, the better). Thank you for the support.?  

























Screenshot (110).png ?158 KB

A:Ideapad Y510P RAM Upgrade

I'm currently considering this buy, could anyone consult me on this? (Compability/performance) https://www.amazon.com/Crucial-Single-PC3L-12800-SODIMM-204-Pin/dp/B006YG8X9Y/ref=sr_1_2?s=electroni...

1 more replies
Answer Match 68.88%

Hi,
Need help, new laptop has BSOD on various occasions mostly when waking from sleep or hibernation or startup. I have included the requested info and zip.
Windows 7 . . .
- x86 32-bit
- the original installed OS is win 7
- OEM
- system is 1 month old
- no reinstalations

Problem details:

Source
Windows
Summary
Shut down unexpectedly
Date
7/17/2010 11:47 PM
Status
Solution available
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Extra information about the problem
BCCode: 1000007e
BCP1: C0000005
BCP2: 8313D87B
BCP3: 8D523B00
BCP4: 8D5236E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: 0x7E_nt!ExDeferredFreePool+21b
Server information: a1e75095-fd4c-47f0-b15a-24868586a099


Thanks in advance for your help.

A:Lenovo ideapad U450p BSOD

Hi and welcome to SF





Quote:
STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,


Are you using Mcafee antivirus software? If so, please remove it completely, then install MIcrosoft Security Essential Instead to protect your computer. The reason is simple, third party AV is known for causing BSOD in some system and the symptom you describe is possible that Mcafee cause it, as the system run it when you activate the computer from sleeping
http://service.mcafee.com/FAQDocument.aspx?id=TS100507 <--Uninstall Instruction
http://www.microsoft.com/security_essentials <---MSE

Update these drivers:

Code:
WDMirror WDMirror.sys Fri Feb 02 13:14:14 2007 (45C2D6B6) Lenovo Display drivers?????
sncduvc sncduvc.SYS Mon Dec 29 16:13:29 2008 (495894B9) HP/Suyin Webcam driver
Let us know if you need help

Tuan

1 more replies
Answer Match 68.04%

I have a lenovo y510p ideapad laptop. Using windows 10. A few days ago I created a password in a different language. Every time I opened the laptop I had an option to change languages and enter the password. Suddenly the option has dissappeared and I cannot seem to find a way to change languages in order to enter the password. Any ideas to solve the matter asap plz??

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Answer Match 68.04%

Hello, My Lenovo is still running like a train and I have loads of fun with it but yesterday the S key stopped working. I'm a gamer and I need that button. I plugged in another keyboard and as u see, that one works. What could be the problem? Advice would really be appreciated. Sincerely ThreeFiddy

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Answer Match 68.04%

Hey, I have an Lenovo ideapad Y510P with windows 10 and all of a sudden today it stopped booting up, Ive tried several times to do hard reboots, running without the battery and with only the battery.. So this is what happens. I start the computer, first shows the lenovo logo with the loading ring, this loads for about 10 mins and then this screen shows:? So after this within 30 seconds the computer automatically restarts, This time comes the lenovo logo again but this time is says "Preparing automatic repair" and after about 5 minutes its black, I can move my mouse around though.. ? and there its stuck.. Nothing happens... Another thing worth mentioning is that i cannot open Bios.. Please help me guys  Thanks in advance! 

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Answer Match 68.04%

So, I just noticed this and it has been going on for quite a while I think, the fan on the right side of my laptop is not working. My laptop is an ideapad y510p. The fan not working causes my gpu to go upwards of 75c and I have no clue how to cool it down or make the fan even work in the first place. Any help would be appreciated

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Answer Match 68.04%

I recently just received my Ideapad y510p laptop back, and I unplugged it and the battery dropped to 60% but when I try to charge my laptop, it'll just stay at 60%. The battery says its plugged in but it won't charge.  











Solved!
Go to Solution.

A:Ideapad y510p battery not charging.

please, refer the following thread:http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/p500-battery-at-60-not-charging/m-p/1158013...

9 more replies
Answer Match 68.04%

I'm about at wit's end. My friend's laptop I've been working with off and on for about 2 weeks and I can't resolve the BSOD on my own. This all started on his Windows 8 when he was having some issues with his drivers. After doing a SFC check, I found some files were corrupted and resolved that issue and then upon his request, upgraded to Windows 10 and did a full reset. After installing all the programs, and booting up the game, it's still getting the BSOD. To be specific, there are multiple ones but most (with tehe exception of a shadow one) seem to revolve around the NVIDIA GPU (745m). I've uninstalled, reinstalled, tried older drivers but to no avail. At this point, I don't know what else to try. Does anyone have any suggestions? I've heard that this is a known issue with the the mobile gpus workingin conjunction with integrated graphics but I'm not sure. I've stressed test the system, and haven't had any issues there with Heavy Load software, so I don't believe it's a cooling issue (temps didn't seem to be out of the ordniary on the test).

A:Multiple and Varied BSOD on Lenovo Ideapad 710

   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.

Please (re)install all drivers from Lenovo and make sure the BIOS is also up to date.

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Laptops :: IdeaPad Z Series laptops :: Z710 Laptop (IdeaPad) - Lenovo Support (US). Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.


Code:
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
2: kd> lmvm nvlddmkm
start end module name
fffff801`bc9e0000 fffff801`bd4c8000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Thu Jul 23 02:15:19 2015 (55B03217)
CheckSum: 00AAF49B
ImageSize: 00AE8000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

0 more replies
Answer Match 68.04%

I recently purchased a Y570 from Lenovo and have had it for about a month with it working great. I use my laptop for World of Warcraft and I've been very happy with its preformance so far. 2 days ago while searching a news website my computer crashed for no reason with a bsod titled "Bad pool header" upon restart I did the repair option, it went threw its thing for a bit told me to restart so I did then got hit with a bsod "memory manager" upon restart this time I started in safe mode and ran chkdsk.

It ran threw its whole thing had me restart I did and everything seemed ok. I put in a dvd watched about 2 hrs out it then it froze into a bsod which happened so fast I couldn't see the error message and restarted. Since then I have gotten tons of bsod's with either "memory manager" "bad pool header" or "page fault in nonpage area". Its gotten so bad if I start up normally it crashes. If I try the repair option it crashes. If I try safe mode i get to the login and it crashes. If I try safe mode sometimes it will do chkdsk which will either run all the way though restart and crash or crash upon chkdsk.

I've tried to find some help on the net and some people with similar errors have reported replacing the ram and its fixed the situation. Would this be possible for me to do? Id rather not send my laptop in if its something I can fix by replacing ram. Any thoughts? so far Lenovo has been 0 help, I tried postin... Read more

A:Lenovo Y570 ideapad Repeated Bsod's

Upon the one key restore feature trying to get back to default I got a bsod " irql not less or equal" as I tried it again I got an error message stopping at 3% the instruction at 0x771aab7f referenced memory at 0x732dc000 memory could not be read. As I clicked through the error message I got another bsod "memory manager".

Any got anything for me?
 

1 more replies
Answer Match 68.04%

I've got a Lenovo K450e with Windows 10. When I click on Start->Power->Sleep the computer shuts down just like it's supposed to, but after 1-2 minutes, it begins making a lot of noise, despite being in sleep mode. I haven't had this problem with other computers. The only reason I put the computer in sleep mode is that I'd like it to be completely silent. How to solve this?

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Answer Match 68.04%

Has anyone had any issues with their Flex 3 laptop getting stuck in sleep mode?  I've called Lenovo support twice about this issue.  The problem was not fixed at all on the first attempt.  After the second attempt....I thought they fixed the issue; however, it still happens but less frequently.  Just purchased this laptop in February 2016 and I'm about to throw it in the trash!

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Answer Match 68.04%

Hi. I have a Lenovo C440 All-in-One deskstop computer. I've had it for about two years. In the poast few days, it has been waking up on its own whenever I put it into sleep mode. What is causing this and how do I fix it? It came with Windows 8 and I upgraded to Windows 10 about a month ago. I wonder if the Windows 10 upgrade has something to do with it but I'm not sure. I ran a full scan using Norton antivirus software today but obviously that didn't fix anything.So how do I fix this problem?

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Answer Match 68.04%

Hi guys,  Got my yoga last month and it's been okay, bit slow to load from sleep but it's done the job. Only thing is its now in a permanent sleep mode. I've tried re-charging it from zero battery, hard reset, putting the lid up and down, combining that with hard reset too. what to do? Do I have to send it somewhere? Obviously I don't want to open the thing up, I'd rather leave that to a professional. cheers.

More replies
Answer Match 67.62%

Hi.  This is my first post on Lenovo forums.  Hoping someone can point me in the right direction.  I don't know much about computers and I'm about ready to hurl my new Yoga 900 (high definition display 3200 by 1800 resolution) over a cliff and jump with it!  I've had it for three weeks, and recently spent a few days setting it up with my apps and files ready for work.  When the display is working properly it's beautiful.  But, coincidence or not?, when Windows 10 (home) updates have downloaded, the screen has become hazy with very unnatural colours.  Too much yellow and red in the mix, and the whole image is very hazy. It came good for several days, but yesterday when there were some more updates, it's hazy again, and seems to be staying that way.  Ugh!!  I don't know if it's the Windows updates causing the issue, but it seems to happen at around the same time.. I tried updating the Display Adapter driver with the one for the Yoga 900 currently available on the Lenovo download site (Intel graphics driver released 13 May, Version 20.19.15.4364) but after downloading and going through the install process smoothly, I get a message saying that Windows has determined that the current one is the best, and the downloaded one is not verified by the computer manufacturer.  **bleep**?  It's Lenovo that's made this new driver available on their download website!!  Why won't... Read more

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Answer Match 67.62%

Hi.  This is my first post on Lenovo forums.  Hoping someone can point me in the right direction.  I don't know much about computers and I'm about ready to hurl my new Yoga 900 (high definition display 3200 by 1800 resolution) over a cliff and jump with it!  I've had it for three weeks, and recently spent a few days setting it up with my apps and files ready for work.  When the display is working properly it's beautiful.  But, coincidence or not?, when Windows 10 (home) updates have downloaded, the screen has become hazy with very unnatural colours.  Too much yellow and red in the mix, and the whole image is very hazy. It came good for several days, but yesterday when there were some more updates, it's hazy again, and seems to be staying that way.  Ugh!!  I don't know if it's the Windows updates causing the issue, but it seems to happen at around the same time.. I tried updating the Display Adapter driver with the one for the Yoga 900 currently available on the Lenovo download site (Intel graphics driver released 13 May, Version 20.19.15.4364) but after downloading and going through the install process smoothly, I get a message saying that Windows has determined that the current one is the best, and the downloaded one is not verified by the computer manufacturer.  **bleep**?  It's Lenovo that's made this new driver available on their download website!!  Why won't... Read more

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Answer Match 67.62%

help me please,i upgraded to windows 10 from windows 7. i thing wifi driver is problem because i go to setting &gt; internet &amp; network &gt; (don't have wifi button) and i try download new wifi driver as http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y40-80/downloa... but unsuccess.how to troubleshoot this problem. please recommend.

A:Wifi problem IdeaPad y510p - windows 10

Dear Kanthika,
 
welcome in lenovo community,
 
since your machine model is Y510p. it is not possible to download the driver of lenovo Y40-80.
 
In that case sir, please go back to windows 7,
 
and kindly find below link for Lenovo supported systems list for Windows 10 Upgrade
 
https://support.lenovo.com/gr/el/documents/ht103535
 
Thanks to use lenovo community.
 
 



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Answer Match 67.2%

Hello, Lenovo team Can you please, add to your next BIOS update for Lenovo Y50-70 a fix, that my laptop won't lose CPU speed after i return my laptop from sleep mode. Right now i'm using BIOS version (3.03) There is no other way to fix this issue, only you can do it with a BIOS update for that model of laptop. Thank you.

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Answer Match 67.2%

Hello, in the manual of the Beacon is written something about a sleep mode. In this mode the white power LED will flashing during the Beacon is in sleep mode. But it doesn't. Has the Beacon any real sleep (deep sleep) mode or is it only a mode where the HDDs were going sleep. Because the fan inside is running all the time. Is their any possibility to activate a kind of sleep mode where the HDDs and the fan will be going sleep/off? I want to save energy in the unused time. If the Beacon has such function, has the Beacon a WOL feature? Becasue in the settings it is possible to activate such an option. Thanks and best regards,Ingo

A:Lenovo Beacon sleep mode - energy saving

Find IP of you Beacon on local network. Loginn with your brouwser and you have access to all the settings. Included power management.  Hope it helps. 

9 more replies
Answer Match 67.2%

Hi. Yesterday I try to wake up my laptop but I can't - laptop running but there was a black screen. So I push the power button for 5 seconds to turn off the laptop, when I trying turn him on then nothing happens - power on indicator lights for 5 seconds but laptop dont start. I try remove AC, bateries, bios batteries, ram, hdd, dvd, but nothing helps. I heard about reseting - remove AC and baterie then push power button for 30s - but this also don't help.  Please help me witch this, how to fix this or give me some clues what is wrong in mine laptop.

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Answer Match 67.2%

Hello all, I bought my lenovo Edge 2-1580 in December, but recently, the display won't turn on after I wake it up from sleep mode. The rest of the notebook still turns on and the power button is lit, but the screen will stay black even if I move the mouse or press any keys. I have to do a manual shutdown and then turn it on again, which works but then the problem occurs again when it goes to sleep mode. I've updated the drivers and disabled the notebook from going to sleep, but if I manually put it into sleep mode the problem continues. I've seen this as a common issue regarding Windows 10 as well. Any help would be appreciated. Thank you!










Solved!
Go to Solution.

A:Lenovo Edge 2-1580 won't wake up after sleep mode

I just resolved this issue recently with my Flex 3 1580, so hopefully my solution works for you.  First, update the video/graphics driver (intel or nvidia) from the Drivers & Software page on support.lenovo.com.  Test sleep mode again.  If the screen is still not turning back on, then update your BIOS.  Back on the Drivers & Software page, look for the latest BIOS update and run it.  In both cases, but especially for the BIOS update, make sure your laptop is plugged in.

4 more replies
Answer Match 66.78%

I recently updated my Lenono Ideapad Y510P to Windows 10, and after a couple of weeks, I started having this wierd problem with my sound. For some reasons, I always had 2 sound outputs, 1 actually being my speaker, and the other being a random "fictional" speaker. However the fictional speaker was set as default to play some of programs, for an example Counter Strike, which resulted in me not being able to hear what was going on in CS. I tried to deactive the "fictional" speaker in the playback options, but for some reason I couldn't deactive it .. So of course, I uninstalled my drivers, and tried reinstalling. However, my big problem now is, I can't install the driver again. I tried both downloading the driver from your website, downloading the Realtek Audio Driver specifically for my computer (however it was for Windows 8.1, no newer version), and I tried downloading the driver from Realteks own website for Windows 10. Both did in fact start the installation, but after saying "You need to restart in order for the driver to work (or something like that)", nothing happened. I didn't have the driver, nor the Realtek program and worst of all, my sound still isen't working .. Is this a virus, or am I just missing something really important? I hope someone's able to help me! And i hope I posted this in the right forum, if not, someone please move it to the right one

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Answer Match 66.78%

bought lenovo ideapad y510p a month ago and its been a havoc since. every time i play games, it begins to freeze or hang after 20-30 minutes. im running windows 8 64bit factory installed. all the drivers are from lenovo itself. this is very frustrating and i feel like cheated after buying 1300$ USD notebook that doesn't runs well.

seeking professional help to rectify this.
Computer Type Laptop
System Manufacturer/Model Number Lenovo IdeaPad Y510p
OS Windows 8
CPU 4th Gen Intel? Core? i7 4700 QM
Motherboard Lenovo VIQY0Y1 (U3E1)
Memory 8 GB (2x4GB DDR3 L1600)
Graphics Card Nvidia GeForce GT 755M and Intel HD Graphics 4600
Sound Card Realtek
Monitor(s) Displays 1920x1080
Screen Resolution 1920x1080

A:System Freeze while playing any games on ideapad y510p

updated log with latest dumps. please move this thread back to bsod section

17 more replies
Answer Match 66.78%

I recently updated my Lenono Ideapad Y510P to Windows 10, and after a couple of weeks, I started having this wierd problem with my sound. For some reasons, I always had 2 sound outputs, 1 actually being my speaker, and the other being a random "fictional" speaker. However the fictional speaker was set as default to play some of programs, for an example Counter Strike, which resulted in me not being able to hear what was going on in CS. I tried to deactive the "fictional" speaker in the playback options, but for some reason I couldn't deactive it .. So of course, I uninstalled my drivers, and tried reinstalling. However, my big problem now is, I can't install the driver again. I tried both downloading the driver from your website, downloading the Realtek Audio Driver specifically for my computer (however it was for Windows 8.1, no newer version), and I tried downloading the driver from Realteks own website for Windows 10. Both did in fact start the installation, but after saying "You need to restart in order for the driver to work (or something like that)", nothing happened. I didn't have the driver, nor the Realtek program and worst of all, my sound still isen't working .. Is this a virus, or am I just missing something really important? I hope someone's able to help me! And i hope I posted this in the right forum, if not, someone please move it to the right one

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Answer Match 66.78%

I recently updated my Lenono Ideapad Y510P to Windows 10, and after a couple of weeks, I started having this wierd problem with my sound. For some reasons, I always had 2 sound outputs, 1 actually being my speaker, and the other being a random "fictional" speaker. However the fictional speaker was set as default to play some of programs, for an example Counter Strike, which resulted in me not being able to hear what was going on in CS. I tried to deactive the "fictional" speaker in the playback options, but for some reason I couldn't deactive it .. So of course, I uninstalled my drivers, and tried reinstalling. However, my big problem now is, I can't install the driver again. I tried both downloading the driver from your website, downloading the Realtek Audio Driver specifically for my computer (however it was for Windows 8.1, no newer version), and I tried downloading the driver from Realteks own website for Windows 10. Both did in fact start the installation, but after saying "You need to restart in order for the driver to work (or something like that)", nothing happened. I didn't have the driver, nor the Realtek program and worst of all, my sound still isen't working .. Is this a virus, or am I just missing something really important?
I hope someone's able to help me!

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Answer Match 66.36%

When use the dell monitor with my lenovo 900s, the monitor will often goes on sleep mode or says there is no signal from the HDMI. It occurs quite frequently...

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Answer Match 63%

My Lenovo Y510p isnt working, Im on my phone but ill show a video of whats happenning: https://youtu.be/d1nhfJ3PUZ0So my laptop will only turn on for a few seconds before shutting back off and then trying tobshut back off. I cant go into bios, it still crashes after a few seconds. Also a weird thing is itll be stuck in that restarting loop until i plug my charger in and then it just wont turn on at all? It first happened a few months ago but i took it to the shop and they said i was working just fine. Worked for another month, and then did it again, and then it lasted yet another month now doing thia again. The same thing every time. I had it worling yesterday, somehow it just started spontaneously working, and then after shutting it off today it started to loop again. I dont know whats wrong with it??

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Answer Match 63%

My Lenovo Y510p isnt working, Im on my phone but ill show a video of whats happenning: https://youtu.be/d1nhfJ3PUZ0So my laptop will only turn on for a few seconds before shutting back off and then trying tobshut back off. I cant go into bios, it still crashes after a few seconds. Also a weird thing is itll be stuck in that restarting loop until i plug my charger in and then it just wont turn on at all? It first happened a few months ago but i took it to the shop and they said i was working just fine. Worked for another month, and then did it again, and then it lasted yet another month now doing thia again. The same thing every time. I had it worling yesterday, somehow it just started spontaneously working, and then after shutting it off today it started to loop again. I dont know whats wrong with it??

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Answer Match 63%

I bought one of the first Lenovo IdeaPad y510p. Having a dual gpu made for a lot of gaming fun. Yesterday, the room filled up with the smell of an electrical burn. I checked the underside the Lenovo. It had been hotter. I heard workers outside my window and figured that the smell may come from them. A few minutes later very thick smoke came out of the left air vent and made a column in the air. I quickly pulled out the power cord and battery. Luckily, the house is still standing. I understand that electronics eventually fail. Yet, this seems unsafe and dangerous. What if I weren't in the room to act quickly? There should be some way to report this. The support page to send a message has been down with an under maintenance message for days.

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Answer Match 63%

Hello guys, Im using Lenovo Y510P with the following specs:4th Generation Intel Core i7-4700MQ / 16GB RAM / Full HD 1080p 1920 x 1080 / 1TB HDD + 24GB SSD / Dual SLI NVidia GT750M 2GB / Bluetooth / CamI got this laptop from my brother, and i use it to play Counter Strike Global Offensive (CSGO) game. I have seen this laptop getting around 250fps in most of the maps in CS GO, but still I am getting only 124fps in every map with low settings. Can any of you guys suggest any tips to correct this?  Thanks in advance  EDIT: Does installing the OS on the 24 GB SSD affect the gaming performance in any way? My SSD got damaged and there is no SSD in it currently. The is only the HDD.

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Answer Match 63%

Hey, I bought Lenovo y510p laptop like 2 weeks ago. It is the SLI version of the y510p. The laptop worked just fine when I was playing with it, ran CSGO and Skyrim on Ultra settings over 60 fps. Couple days ago, my friend broke my charger, and I went to Walmart to buy a new one. I bought the Duracell charger which is 90 watts and it was compatible with my laptop. Then I plugged it in, and tried to play csgo but the fps was like from 5 to 15. I have no idea how this happened. I also took off my battery and just tried to play it without it and just charging the laptop, and when I opened csgo the laptop shut down. I already made virus tests and there was nothing in the viruses. Please help me if you can, I really wouldn't want to send this to the warranty since it's brand new and propably gonna take atleast a month. Thank you already!
Specs:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8138 Mb
Graphics Card: NVIDIA GeForce GT 755M, -2048 Mb
Hard Drives: C: Total - 913054 MB, Free - 795269 MB; D: Total - 25599 MB, Free - 16086 MB;
Motherboard: LENOVO, VIQY0Y1
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
 

A:Lenovo y510p slow fps

My guess is that the Charger may not be compatible with that laptop....90watts yes but has it got the correct DC output.

Also you didn't say how your original charger got broken. like was it attached to the laptop at the time?

What could be happening is..when you plug the new power supply in it is not the correct power your PC expects so it disregards it and runs off the battery at lower everything. As when you take the battery out it will not run at all. Easy place for damage is where the power plug goes into the laptop.
 

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Answer Match 63%

My adapter was burned, and my computer has only one graphics card.Now I want to add another graphics card so I need to buy exactly the same adapter 120W?And where I can order new adapter.I am from Israel. thx

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Answer Match 63%

Hi, I have two question : 1. I bought a caddy for lenovo y510, but my Sandisk Ultra 2 ssd is only reconize as sata 2. Is there a sata3 or sata2 support? Is there any problem with caddy? 2. Also I was wondering if I can install a M.2 SSD. My laptop is still in warranty, I didn't open it. If yes, is worthy for daily use to sell my Sandisk ssd for a M2 ssd? Thanks!

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Answer Match 63%

So everything has been working fine on my laptop until about 10:30PM EST tonight. I bought it new in August 2011.
Specs:
 
OS: Windows 7 Home Premium
CPU: Intel Core i7-2630QM @ 2.00 GHz
RAM: 8 GB
HD: 750 GB
BIOS: 45CN36WW
 
It's always been a fine machine with NO problems.
However, last night there were Windows 7 updates that were installed and then restarted my computer. I had not gotten a chance to check exactly what they were though. About 10:30 this evening, flash crashed in Mozilla Firefox which is not that uncommon, and from there Firefox closed, and so did my Microsoft Word and Excel apps that were open. From there, my computer began to shut down and restart. When it went to restart, all it could do was go to the opening Lenovo screen which gives you the F2 (setup option) and F12 (multiboot menu option) as it typically does. Besides a thin strip at the top that appeared after about 30 secs that only displays moving static that eventually will just stick, that is where the boot process ends. No Windows 7 screen, and certainly no opportunity to boot into safe mode to check for any problems. The screen freezes and goes nowhere.
 
So basically, all I'm getting in terms of boot options are lenovo features, not windows 7 features, meaning it won't boot into windows 7 or windows 7 safe mode no matter what I try. The biggest problem here is that I have no windows 7 disc to even try to boot from my dvd drive.
 
Anybody have any suggestions on what the probl... Read more

A:Lenovo IdeaPad Z570 - Crashed and now won't boot past opening lenovo screen

Are you able to get into the advanced boot menu by tapping F8? It might not be listed on the startup screen but it should still be there.
 
If not you can burn a repair disc from any PC with Windows 7. Theres steps from Microsoft Here.

8 more replies
Answer Match 62.58%

New Yoga 700-141SK: Ran the Lenovo Support Center Hardware Scan and the Video Card Mathematical Operations Test has failed rendering the Report: WVC007002-UL7BPL. Is there a tried and proven solution out there? I have had a look at the solutions on the forum and am not satisfied that the solutions offered prove that the problem has been resolved. It is reasonable to expect Lenovo to make available a solution as a matter of course instead of end-users of "afflicted" Lenovo devices having to request/search for a solution(s).

























Lenovo Support Center Hardware Scan - Video Card Mathematical Operations Test Result Code; WHD00V000-UL7BPL.JPG ?98 KB

A:Lenovo Ideapad Yoga 700-141SK Lenovo Support Cente...

Hi there, Wistert -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
A service tip has been released concerning the WVC007002 Mathematical Operations Test error message.  This is a false negative and can be ignored; it does not affect the system's functionality or performance.
 
Link to Service Tip;
https://support.lenovo.com/us/en/solutions/HT105222
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

1 more replies
Answer Match 62.16%

Hello everyone,  I bought a y510p about two years ago and for the first year it worked flawlessly then one day it wouldnt start up. What would happen is it would try and boot up and show the Lenovo message then go into the novo boot menu and after 1-2 in that menu it would crash no matter what option was chosen and would keep doing it over and over. It also would only do it if the A/C cord was NOT plugged in. If A/C power was plugged in it wouldnt start at all. I gave up on it for about 9 month and it sat in my closet About 3 days ago i tried it again and it booted up fine no problem, did windows updates, restarted multiple times and no problems until today where it shut down and reverted back to what it did before. Any ideas? I am stumped and believe there might still be life in it.  Thanks! 

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Answer Match 62.16%

I have the lenovo y510p (59370015). It has a disk drive in the Ultrabay. Does this mean that there is no Nvidia graphics card in the laptop? If this is the case, then why are there a bunch of Nvidia files on it? If this is not the case then how do I get the card working, I see it with a Error Code 43 in device manager.

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Answer Match 62.16%

Dear Lenovo family! I have bought this laptop (Y510P) around the end of December 2013. I have just decided to write these after long time of having issues with gaming. Also tooday I have just changed my Hard drive to SSD with booting windows 10 64bit from scrach hoping that it would all come to an end however it did not. -I have updated all the software, drivers etc. I have uploaded a RAR folder including my Nvidea system information, speccy system screen shot and all the logs from event viewer.  Now here is the problem I am having. When I start playin a game (For instance CS:GO) at first it is all good:-As soon as I run the game SLI gets activated.-Fans starts getting faster and both graphic cards getting warmer.-After 10-15 minues of gameplay, game freezes, screen gets minimized for 3-4 seconds and eveything freezess then games screen comes back and another 1-2 seconds game freezes then starts back on.- Problem repeates after another 10-15 minutes of game play. What  could be the problem?Could it be CPU speed is not properly working?Could it be because of the Graphic cards? I will be waiting for your help! Thank you all!  

























Evrim system info.rar ?26 KB

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Answer Match 62.16%

Hello, I just bought a new y510p laptop few days ago. It works fine for frist 3 days. Now, when I turn on the laptop, it stuck at lenovo logo screen and then restart. The recovery key doesnt work as well, it also dispay lenovo logo and then restart. I really appreciate if anyone can help, thanks

A:y510p stuck at lenovo logo

Additional information: I don't connect any external device. I cannot access BIOS using F10 key

9 more replies
Answer Match 62.16%

Hi there,I've got lenovo y510p(with sli) about 6-7 month ago.I'm trying to play cs go but while im playing with sli on, game is crashing ( something like stucking or teasing i should say, and then there being bzzzzzz sound on the background just like when you are trying to change resolution). Im being able to press ctrl+alt+del and close the cs go or sometimes it doesnt even let me do it so i gotto close pc with power button.As far as i know its not happening on other games.My all drivers are up to date.I monitored the both graphic cards' heat and and they are usually 60-65C degree.Power charger is 170w.At this point I don't know what to do. I was looking for an answer for this problem in internet but couldn't find one. Can you please help me? Pc Specs Os :Win 8.1 pro 64bitBios: InsydeH2O Version 03.73.0674CN44WW(v3.05)                Processor: i7-4700MQ 2. 40 ghz           Ram : 8gb              Graphic cards : 2xgt755 one's brand is samsung other one's is hynix

A:Lenovo y510p cs:go is crashing while playing on sl...

Hi AnnoyingPear,
 
Welcome to the Forums      
  
As per the query we understood that you are facing issue with system crashing while playing games in your Lenovo Y510p laptop.
 
As you have mentioned that this issue does not occurs in other games, please uninstall the game and reinstall and check for the issue as this looks like it is a issue with the game.
 
Hope this helps. Do post back if the issue persists!                                                   
 
Best regards,                                                          
 
Ashwin. S




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter... Read more

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Answer Match 62.16%

I am trying to fix some things on my laptop. Everytime I enter the serial number on the lenovo website, it comes up as the number not existing. I am reading the same number off my laptop as the bios. 

A:How to find S/N or IMEI of Lenovo Y510p

Hi liberate26 , 
 
Welcome to the Community Forums.
 
I believe you have the right Serial Number as described here on how to find it .
It may be that at the moment support server is currently on update with the database as here in this recent discussion.
 
You may call in tech support for further assistance or you may send me the your SN in a private message as this should be confidential, and things you would be needing.
 
Update us as soon as convenient for you.
 
Regards
 

1 more replies
Answer Match 62.16%

I have the lenovo y510p (59370015). It has a disk drive in the Ultrabay. Does this mean that there is no Nvidia graphics card in the laptop? If this is the case, then why are there a bunch of Nvidia files on it? If this is not the case then how do I get the card working, I see it with a Error Code 43 in device manager.

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Answer Match 62.16%

Hello! I'm using my Y510P with an external display and thinking about buying another one, so here's my question - how many displays are supported by the GPUs? According to the ark.intel.com, my CPU supports up to 3. Is it including the laptop's screen? I'm planning to use ONLY two externals. Specs:i7-4700MQ755M SLI16 GB RAMWin10 x64Benq GW2270 

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Answer Match 62.16%

Hi Guys, I have Lenovo Y510P with Windows 10 and i recently installed a new MyDigitalSSD 256GB in the M.2 slot (instead of the 24GB cache ssd) and i'm using the ssd as my main drive for OS and programs. I'm getting reandom freezes during regular operation, I can still move my mouse duriing those freezes but that's it, it won't unfreeze unless I do an hard reset.. Those freezes happen only when the OS is running from the SSD, when I'm I run a copy of that OS from the HDD, it doesn' happen ad everything works. Before installing the ssd, every cache software was uninstalled and i even tried a fresh new clean win10 install on the ssd but the freezes still happens. I read and tried LOTS of solutions (checking for errors in the ssd, disabling SLI, disabling LPM, etc.) but nothing helps. I'm really desperate for a solution, Doesn any one has an idea on what is the problem? 

A:Lenovo Y510P with a Windows 10 on SSD randomly fre...

what i understood is that slot you got there isnt meant for a big SSD :/ so thats probably why os freezes some times it's a cache slot meant for small sized ssd cache drives if understood it right.

7 more replies
Answer Match 62.16%

I purchased my Y510P back in Q2 2014, it was already on Win 8 when I purchased it. Everything was working fine even after the  SLI issue with  Win 8.1 which was fixed through a BIOS update that was available here in their product support page. During that time I worked more on other things and didnt really notice anything about the GPU and its update. I was able to update my laptop to Win 10 (back in Q4 2015) and I'm currently unsure if it already installed the anniversary update. Recently, I tried some few games and noticed that the second GPU seems not be working during any games I've launched. I ran Unigine Heaven Benchmark and seems that the SLI is detected, checked the device manager both hardwares are detected, and updated to the latest GPU driver. But still seems to be not working. Any help will be highly appreciated. Thanks.

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Answer Match 62.16%

Hi there. I'm just hoping that I can find the solution as soon as possible. So I tried playing some casual games yesterday and all of a sudden the game froze and the image started tearing apart. Next thing you know it, the screen went blank. So I force shut down it and reboot, but after the Lenovo logo, the screen goes blank. There's a faint glow, but there's no image or cursor. Could it possibly be that the GPU crashed and there's no graphic to power the display? Or should I try entering Recovery Mode or Safe Mode to switch the display graphic to Intel HD? Besides, how do I enter Safe/Recovery Mode since I'm on Windows 10. Any help would be much appreciated.  

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Answer Match 62.16%

Need ur help. Laptop was working perfectly. No problems. No issues. Yesterday after shutting down laptop, it not getting START. When i pressed power button, its power led and battery led lit up and nothing goes up.(Even optical drive tray and keyboard's backlight )Only the BLANK screen shows up. I have tried hard reset method but its not working and my laptop isnt in warranty period. Please help me.

A:Lenovo Y510p laptop won't start

Hi Adil,
 
Welcome to Lenovo Forums.
 
Kindly perform Power Drain and set BIOS default:
Try turning off and removing the battery first. With adapter charger unplug, press Power button for 15seconds to drain power inside.  Plug in adapter charger and press Novo button instead of the power key to turn it on for the Novo Menu  Choose BIOS setting  On Exit tab , load optimal default then Y then place battery back before save changes and exit.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

1 more replies
Answer Match 62.16%

Hi all, I have the lenovo y510p SLI 750m version and recently (2-3 days ago) my cpu fan on the left side of the laptop stopped working with the dust removal tool. I removed the lid and I can see both fans spinning just fine, however only the right one actually performs the dust removal when prompted. The other one stays queit and I don't feel any air pushed out of the left side. I can feel it on the right like normal though. Any ideas on how to fix this? 

A:Lenovo y510p Dust Utility

Hi sifuraga , 
 
Greetings. 
 
You can initially power drain the system , turning it off removing the ac adapter and battery then pressing down the power button for 12 seconds . Start the machine using the Novo button (page 82) to launch the Novo menu for BIOS set up and set BIOS defaults f9 save and exit F10. Check the BIOS version.
 
Check how it goes else proceed with uninstalling and fresh installing the Lenovo power mangement tool . Restart and recheck . 
 
Update us how things go. 
 
Regards

1 more replies
Answer Match 62.16%

Hello!So my laptop is out of warranty and a few days ago i noticed that the sound quality from speakers is decreassing. I than realized that only the right speaker is functioning very poorly (i can bearly hear it and its making crackling noises). Than i reinstalled the audio drivers - nothing changed. So that must mean that the right speaker is dying! Where can i get the spare parts and which ones do i need? Thank you! Jan

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Answer Match 62.16%

I am trying to fix some things on my laptop. Everytime I enter the serial number on the lenovo website, it comes up as the number not existing. I am reading the same number off my laptop as the bios. 

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Answer Match 62.16%

I just want to comment on this - because I'm having the same issue.  I've used the laptop for a number of months without crashing issues, and it seems to have cropped up pretty recently.
 
I think it might have something to do with the driver version?  It also only seems to happen with certain games.  In particular, War Thunder and GTA4.  I play Dota 2 quite a bit and don't seem to have any problems at all.
 
 
2/2/15 EDIT: This post was moved for escalation purposes. Amy_Lenovo

A:Re: Lenovo y510p GT 755M SLI Problem

Hi,I have a problem when playing any games with SLI enabled. Games crashes at random times, sometimes even after ~5mins. So at that specific time the screen goes black and the game minimizes (or I try to minimize it by myself). After that the message pops out saying "Display driver stopped responding and has recovered". I have latest Nvidia drivers (v344.11). I'm running Windows 8.1 x64. The problem occured with any version of display drivers I've installed so far. 

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Answer Match 62.16%

Hello 8-forums.

I'm posting on behalf of my little brother since he isn't the sharpest when it comes to computers. Today his computer started freezing and crashing out of nowhere at completely random times. I couldn't pinpoint an activity he was doing which might have caused it.

On top of that a pop-up kept coming up on his screen about his screen driver having crashed and has been restored. I happen to have the same laptop and I've had this problem for a week or 2 too, but nothing happens when it shows up on my screen (unlike his, where it crashes the computer). His screen now also has blue matrix-like lines all over his screen as a result of todays crashes.

I asked him to send the Zip-file from the DM log collector tool. He only had a BSoD once and he didn't notice the error code. The rest were freezes (forced to restart) and crashes (no BSoD screen).

Hope you can help find a solution to my brothers problem.
Regards Jens and Walther

A:Lenovo Y510p - Freezing/Chrashing

Hi Snejxjens,

Welcome to the 8forums.

Please remove some files to increase the free space to at least 10-15%.
Every partition needs at least 10-15% free space so Windows can do its thing in the background.
   Warning
Less free space could cause BSOD's

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from the manufacturer.

Code:
1: kd> lmvm nvlddmkm
start end module name
fffff801`86694000 fffff801`872ec000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Tue Mar 04 12:07:52 2014 (5315B408)
CheckSum: 00C20523
ImageSize: 00C58000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller and ESET Online Scanner
*(Uncheck trial version in the installation process)
Remove Spybot

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Answer Match 62.16%

Hello, I need help on my Lenovo Companion app with it's dust removal option.
 
I just bought my Lenovo ideapad 700 for a week now.
 
Previously I had the dust removal option in the Lenovo Quick Optimizer widget on taskbar.
 
After I turned it on, the option never existed anymore in the quick widget and even in Lenovo Companion app itself.
 
Would really love to see this feature again in my new laptop.
 
 
Moderator comment: Subject edited to match message text.

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Answer Match 62.16%

Hello, I need help on my Lenovo Companion app with it's dust removal option. I just bought my Lenovo ideapad 700 for a week now. Previously I had the dust removal option in the Lenovo Quick Optimizer widget on taskbar. After I turned it on, the option never existed anymore in the quick widget and even in Lenovo Companion app itself. Would really love to see this feature again in my new laptop.

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Answer Match 61.74%

Hi, I've been having troubles with my laptop screen. Upon reopening my laptop from sleep mode, the screen remains black instead of loading up the login screen. I've plugged in an HDMI external monitor and it displays fine so I know it is the laptop screen. Also if I restart the laptop, the laptop screen works fine. I've tried updating graphics drivers and adjusting external monitor options (Win+P) but with no success. Any suggestions on what I should do? I've had this laptop for a while now and there is no valid warranty.Thank you

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I connect my phone to my laptop (windows 8) and initially it pairs just fine. Both my computer and phone say it is paired. After about 15 seconds my computer shows it as disconnected but my phone still says paired. When I try to send a picture from my phone to my laptop it obviously fails, even when I try to send it right away. I updated all the bluetooth drivers and I am still getting the same problem

A:Phone keeps disconnection from bluetooth on lenovo y510p

Either your computer is shutting down that connection after 15 min's or it is your phone. It helps to know what OS the phone is running and which mfg & model of phone you are using.

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Answer Match 61.74%

I have a Lenovo Y510p with 2x GT 755m cards in SLI. When playing games like WoW the MAX GPU temps on Card 1 reach 90°C. On Card 2 85°C.At this point the game starts to stop responding. The screen will go black for about 1 second andthe laptop's fans will slow down for just a moment before the game resumes and the fans go back up.This will happen pretty much any time the temps hit 90°C again. I have a Notepal U3 laptop cooler with 1 fan on each GPU intake slot and 1 on the center of the laptop.I have also repasted the CPU & BOTH GPUs with Arctic Cooling Silver 5.I have modded the bottom case of my laptop to allow more air into the laptop.The BIOS is also modified (so are the GPU BIOSes) To stop the crashing I tried upping the voltage on both cards by 012.5mV - 025.0mV. This didn'twork at all. Games always seem to stop responding when temps get to 90°C. However my laptopshouldn't even techinically be getting this hot in the first place. I'd rather max temps to sitaround 80C. This laptop has always run pretty hot and I've always felt like I got a lemon as others haveexplained to me that their laptops don't get anywhere near as hot as this. As such I have some questions for other Y510p users: 1. What are your MAX temps whilst doing some extensive gaming?2. Have you repasted your CPU & GPU?3. Have you modded your Y510p fan intakes to allow for more air?4. Do you use a cooler?5. Do any of the games you try and play ever stop respo... Read more

A:Questions about Temps for ALL Lenovo Y510p Users!!

???? ?????? ?????. ????? ??????? "IntelŽ Extreme Tuning Utility". ? ?????? ??????????. ?????? ??????? ??????? ?????? ?????????? ? 3.4 ?? 2.4. ??????????? ??? ????????? ? ?????? 75 ????????. ???? ???????? ???????, ??? ???? ??????????? ????? ?? ????????. ????? ? ?????? ???????, ??????? ??????? ???????? ??????? ?????????, ????? ?????????? ?? ?????????????.????? ? ?????? ?? ??????:https://download82.files.attachmail.ru/6A32D1112DF94C2093B85DBB64A206D3/6f0a2098da09b88c3e7588cc5723...

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Answer Match 61.74%

I never had this problem before until recently I noticed that my fan was making this loud buzzing noise. It was bearable at first. I thought that the fan might be dusty inside because I haven't cleaned it ever since I bought it. Last week, I tried to open the laptop so I can check why it is making that loud noise. I saw that the fan was dirty. I tried cleaning it. When I turned on my laptop, it was still making that loud buzzing noise. So I just ignored it. After a week, It suddenly got louder. It didn't sound normal anymore. I tried restarting the laptop but it still makes that noise. Its annoying. I took a video so you can hear what my fan is making.  It just keeps doing like this even if my laptop is just on stanby, like I'm not doing anything with it. This is what it sounds like when I did the Dust Removal tool on Energy Management.   Since I kept using the Dust Removal tool.. Now its making this weird noise, like the fan is getting stuck on something. I don't know what to do anymore. Its been 2 years since I bought this laptop so I don't have anymore warranty and I never had problems with my laptop except for today. I have never dropped it so I don't know why this is happening to my laptop. Please help me.   











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A:Lenovo Y510P fan making really loud noise.

Hi there, Xbelleh -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
This video would leave me to believe that a piece of paper or other debris shifted inside and is now coming in contact with the fan blades.
 
When you use the dedusting cycle the debris is temporarily being blown out of the way of the blades.  What I would do is use a can of compressed air and blow out the fan assembly from both directions and see what is blown out.  Compress air is available at any office supply store, electronics store or big box discount store.  When using the compressed air use short bursts as an extended burst may damage the fan's bearings from over revving. 
 
Also, when using the laptop take note of its position.  If the fan is quiet on a flat surface, but is noisy when sitting at an angle like on your lap.  That might be a good indication that the fan bearings are failing. 
 
Worst case scenario is you need a fan replacement.  The fan is something that the owner can replace if you are comfortable working inside it.
 
As a do-it-yourself project it can be fixed in an afternoon. At this point I would try the compress air and we'll go from there.  
 
Update us how it goes.        
 
 
 
 
  
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please ... Read more

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Answer Match 61.74%
A:Disk usage of my lenovo y510p always 100% ??? Plea...

that issue is related to windows 8 so i would recommend you upgrading windows 8 to 8.1 through windows store and it should stop the disk usage 100% and make it normal again

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Answer Match 61.74%

Hey everyone,
 
I bought a Lenovo Y510P laptop yesterday and it is extremely slow. It takes quite long to start up, simple tasks such as opening the control panel will freeze it for a about 30seconds. I haven't dared putting any demanding software on it (apart from Chrome and McAfee (paid subscription)).  My 6-year old Toshiba P300-17R is faster, which is completely ridiculous. I have no idea why it is this slow. Could anyone point me in the right direction for fixing this annoying problem? 
 
Lenovo Y510P-00303NL
8GB RAM, 4th gen Intel Core i7-4700MQ, NVIDIA GeForce GT 755M, 1TB HDD + it was running Windows 8, now updated to 8.1
 
Thanks so much!
 
(p.s. I wasn't sure in which sub category to put this and I thought it might be a Windows 8 problem - sorry if this is the wrong forum!)

A:Brandnew Lenovo Y510P extremely slow

Hi cultblonde, and welcome to Bleeping Computer.
 
You posted that you purchased the computer yesterday.  Is this a new computer under warranty?

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Answer Match 61.74%

Hi all. I just bought my Y510P from a guy on craiglsist who had barely used the laptop. (Like turned it on once and then put it in the corner for a year and a half)  When I got it, the guy had restored everything to the factory settings which was just Windows 8.1. My first problem is that the computer keeps defaulting to use the HD 4600 instead of the 755M that I have set as the default graphics card in NVIDIA Control Panel. I disabled the 4600, but then the computer was super slow. Any idea why this is happening? My second problem is that I can't find anything to speed up the fans so that the computer will automatically overclock the i7. I'm tempted to slowly force it to overclock and have the fan speed increase with the temperature, but I'm afraid that I'm going to break something that way.  If anyone knows of a way to control the fan speed then that would be great. Thanks. Computer specs: Lenovo Y510Pi7-4700MQ8GB RAM1TB HDD24GB SSD (PCIe)Intel HD 4600 Graphics and GT 755M

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Answer Match 61.74%

Hi,about a year ago I bought a lenovo y510p and in the beginning I was really pleased with it. It handled games just fine and I never had problems while gaming.All of a sudden, my gaming performance was really bad: really low fps on the settings I used to play on, even on the lowest settings it doesn't get to very playable framerates (BF4, FarCry 4)I didn't do anything to my laptop, he is still plugged in, power management is on high performance, Nvidia drivers are up to date..I've been having this problem for about 2 months now and I'm starting to be really annoyed by it!Helping me would be greatly appreciatedThanks in advance-Arthur

A:Poor gaming performance on lenovo y510p

Check for overheating using HWMonitor?

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Answer Match 61.74%

Good evening, I will keep this short, I have a Lenovo ideapad y510p with Windows 8.1 (I got it with 8.1, did not upgrade from 8) . I noticed a problem yesterday, where I cannot adjust the screen brightness. If I use the keyboard commands (Fn + Up and Fn + Down) The slider appears on the top left of the screen, as always, but does not ?slide? It stays static.  If I move the slider on the Setting menu, I can slide the value but the brightness does not change and the value is not reflected on the slider on the top left of the screen. I am not sure when this happened for the first time. 











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A:Lenovo y510p with Windows 8.1 brightness slider no...

Never mind, restored from last valid restore point and now it is working

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Answer Match 61.74%

Hi all. I recently obtained a used lenovo y510p from a friend with the following configurations. Windows 8.1 ProSLI capable with 2 geforce 750M cards6gb RAMItb Hard disk2gb dedicated video memory. It plays games at decent speeds with medium settings but I get different errors from each of the 3 games I've tried. For dragon's dogma dark arisen, the game suddenly slows down for a few minutes and picks up speed again after a few (maybe 5) minutes. With mass effect 2 the game screen hangs, while sounds and music continue as normal. ctrl alt deleting and pressing esc will make the game proceed as if nothing ever happened. Finally, for the witcher 3: wild hunt, I get the windows display driver has stopped responding error. The games are properly purchased and as far as i know, so is the OS. I've tried all nvidia display drivers between and including 347.09 to 364.72. I've tried closing all other apps, and ending all nv processes in the task manager. I've also tried different power plans and different nvidia power management modes. I've been monitoring the temp with HWmonitor and it usually tops out at around 81c which I understand is fine for this particular laptop. I even have a targus chill mat to help regulate the temp. Lastly, I've spoken to my friend and he doesn't remember having those issues at all, but he never managed to game with the laptop very often. Any help would be appreciated, this is my first lenovo product. I pereviously owned a dell xps.

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Answer Match 61.74%

Hey y'all,I bought a driver caddy, this one:http://www.gearbest.com/hdd-ssd/pp_274547.html Also, i upgraded the internal HDD to an SSD and that works perfectly. The problem is the HDD in the caddy. Windows 10 won't recognize it in device manager and disc manager. Any help or ideas? Did i buy an incorrect caddy? Any help would be great!

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