Tech Problem Aggregator

Lenovo G580 audio problem

Q: Lenovo G580 audio problem

Hello.

I have a Lenovo G580 with Windows 8. I have a weird problem with audio. If the default audio is set as internal speakers and I plug in my headphones the sound just keeps coming from the internal speakers. But if I set the headphones as default, I can switch between the speakers and headphones as I want and there is no problem if only I play music from my computer.

If I try to play something from my browser, however, the sound only comes from the internal speakers and connecting the headphones does nothing. Except (and this is where it gets weird) if I play something from my computer first using the headphones. Then I can play anything from the browser and hear it through the headphones as long as I don't plug them out. If I plug them out, the sound switches back to the internal speakers and trying to plug in the headphones again doesn't do anything. So I have to play something from my computer again with the headphones plugged in and then switch to my browser to again play everything through my headphones.

What's wrong with it? Any way to make it work as it should work?

A: Lenovo G580 audio problem

Hi lenny111, first question would be what make of audio chip and have you downloaded the latest 8.1 drivers?

10 more replies
Answer Match 76.02%

Hi
I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.
I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.
I have changed the settings in power options, the bios has no power option.
I would appreciate any help
Many thanks

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Answer Match 76.02%

Hi
I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.

I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.

I have changed the settings in power options, the bios has no power option.

I would appreciate any help

Many thanks
 

A:Lenovo G580 Sleep Problem

6 more replies
Answer Match 75.18%

Hello,Recently I have reinstalled Windows 10 updated from 8.1 (where everything was OK) to clean Windows 10 installation (changed HDD to SSD).Everything is fine, except one single issue - integrated camera is not working.- Camera indicator is always on (white LED is always turned on)- There are NO imaging devices in Device Manager- In Device Manager is one warning - Unknown USB Device (Device Descriptor Request Failed), Location: Port_#0006.Hub_#0005, with status with error code 43. Is there any way to solve this problem? If you need any additional info, I am here to provide Thank you in advance!

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Answer Match 73.5%

Hi, I have lenovo G580 20157 laptop with windows 8 pro, i found a bios update 62cn97ww on support site but when i restarted my laptop and run the 62cn97ww update it just hangs and does not respond. kept ideal for long time to restart but no response. Any help on this?

A:Lenovo G580 20157 bios 62cn97ww update problem

hi adarsh_savant,
 
I think you may have concern in this thread,
http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/G580-Bios-update-problem/m-p/1199186/highlight...
 
Here the suggested solution from neokenchi that helped.
 
1. Boot into the BIOS by repeatedly tapping F2 on startup
 
2. In the BIOS, navigate to the Boot Tab and set UEFI to Disabled or Legacy then press F10 to save and exit. When
the computer reboots, check if you still get the errors and/or if you're able to boot into Windows.
 
3. If same problem, leave the changes that you made on Step 2 and attempt to re-install Windows via a Windows 8 recovery drive or OneKey Recovery button (note that this will wipe the computer to factory settings)
 
Hope this helps,
Cheers!



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9 more replies
Answer Match 70.14%

My g580 ran out of battery while using it, and now it gets stuck on the lenovo logo. I tried a different hard drive which changed nothing, I've tested both hard drives on a different computer and they both work. However when I boot the laptop with no harddrive it will get past the logo go to a screen saying something about an unplugged cable then reset and get stuck on a blank screen.   If I plug in my windows recovery usb drive( and no harddrive) the the machine will boot normally and go to the windows installation screen. So any ideas on why a working harddrive would stop the system from booting? Also I've tried the whole taking out the battery unplugging it holding down the power key and then plugging it back in thing, did nothing. 

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Answer Match 64.68%

Hello, I have an Lenovo G580 Celeron Dual core 1,8 Ghz, 2Gb DDR3, the pocessor is B830 I think.My question is what kind of processor should I upgrade from i3 series or i5 series?I have a list with a lot of models with socket G2 but I'm not sure if all are suitable.This is the list: http://www.cpu-upgrade.com/CPUs/Intel/Mobile_Celeron_Dual-Core/B830.html Can anybody help me? Thanks,

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Answer Match 64.68%

Can i put this "Ultrabay Graphics Card GT750M or GT755M" in my g580 lenovo?

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Answer Match 64.68%

Hello, ive bought G580 2 years ago, but now is this type little low-end, so i need upgrade RAM and CPU for better, but i dont know which can i put in, my parameters from AIDA64:CPU: http://imgur.com/a/d5qiNCPUID:http://imgur.com/a/6cKA2MOTHERBOARD:http://imgur.com/a/L8dQLBIOS:http://imgur.com/a/WcaPQ North Bridge:CHIPSET1:http://imgur.com/a/eubRPCHIPSET2:http://imgur.com/a/aiEsk South Bridge: CHIPSET:http://imgur.com/a/CewhQ SPD:http://imgur.com/a/WT8fP If you need more i will send, just write me what.

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Answer Match 64.68%

Can i put this "Ultrabay Graphics Card GT750M or GT755M" in my g580 lenovo?

A:Lenovo g580 question

Hi Shadowraze , 
 
Welcome to the Community Forums.
 
Ultrabay swappable drive bay in the ThinkPad range of laptop computers and some of IdeaPad Y Series laptops. Graphics cards would not be recognized by the BIOS unlike y410p/y510p . 
 
Regards
 
 

1 more replies
Answer Match 64.68%
Answer Match 64.68%

Hello guys, i just bought a lenovo g580, and i am not happy with the fps I am getting. I want to play Counter Strike Global offensive.I want to ask what parts can i change on my laptop so i can get a bit better fps?So my parts are: i7 2620m witch is dual core with 4 threads on 2.7 ghz turbo boostIt also has 1x2gb ram and 1x4gb ram.Video is GForce 630m and 1 tb hard drive.CPU Socket is 988B rPGAI know I can upgrade ram and get an SSD . But can I change the processor and the video card? And also is it worth getting anymore than the 6 gb of RAM.Thank you. 

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Answer Match 64.68%

HiI have Lenovo G580(59337073) with Celeron B820.is it possible to upgrade the CPU to Intel core i3(i5) 3rd generation(Ivy Bridge)? thx 

A:Lenovo G580 CPU upgrade

Hi
 
Welcome to the community.
 
Please find below the supported Processor of your system, you can use any one of them.
 
3rd generation Intel Core i5-3210M 2nd generation Intel Core i3-2370M Intel Celeron B820 (1.60GHz, 2MB) 
 
Regards,
Sameer



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9 more replies
Answer Match 64.68%

I have a g580 with win 10 and ubuntu14. Problem started a day ago, i am unable to turn on the wifi in windows. The option is not even highlighted. Diagnostics told me that wireless connections are turned of so i tried FN +F5 but still no change . Drivers are uptodate. Everything is working fine on linux. Any solution.

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Answer Match 64.68%

I had G580 with Win10 updated from Win8. After disk replace to Samsung EVO 850 computer do not boot. Only LCD was turn on and it has silver color (background light only). When I put on it stock disk everythink run ok, but I can not access bios. Then I was remove BIOS battery to check if it will possible to access BIOS. From that moment is G580 black-screen, does not boot with stock HDD, do not install WIN10 from recovery DVD, restore button does not work, battery remove and turning on for resset does not working.. Nothig. Laptop turn ON but screen is black. Never happend this before with any laptop. I google and try almost every hint.

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Answer Match 63.84%

Hey, I'm currently using a G580 Lenovo laptop.One day I played my laptop and supricely it just turned off, so I turned it on again and once I typed my password to access the PC it turned off again, so I got the battery out the PC and waited five minutes, after I got the battery back I pressed the power button and nothing happened, no lights, no noice, nothing, just not turning on. I tried to find my problem on the internet and I found a youtube video how to fix that: get your battery off with your charger, press the power button 1 minute, get back the charger into the pc and press the power button and ta-dam! It's working. Well no, I did everything and it didn't solve my problem. Any ideas?

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Answer Match 63.84%

While charging my lenovo g580, for first couple of minutes it gets charged but after that it stars to toggle bw charging and not charging msg continuously.https://m.youtube.com/watch?v=MmYNPzxg0xoAbove link shows the problem

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Answer Match 63.84%

Hello every one today i was working normaly with my laptop g580 and the laptop turned off like when you unpluging the charger. I try to turn it with the charger/battery/both without any luck. No sign or light work . I make some solution like hard resset, pressing the button for 30s .... without any luck. Any sugesstion to fixing it even opening the laptop?

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Answer Match 63.84%

Recently bought a new Lenovo G580 to replace my old decrepit Toshiba. It worked fine for a couple of days, but suddenly started BSOD-ing as I began to use the laptop more and more.

I have noticed it is more susceptible to BSOD-ing when I am running Bit Torrent. Although it seems to wait until it strikes, luring me into a false sense of security and then crippling me.

I ran BlueScreenView, as I have seen many people mention it on various forums, including this one, and the such and it gave me these results. Sorry if this is not the accepted way of throwing out these results, but I am unsure what I am doing.

093012-22042-01.dmp
30/09/2012 13:57:08
DRIVER_IRQL_NOT_LESS_OR_EQUAL
0x000000d1
00000000`00000028
00000000`00000002
00000000`00000000
fffff880`019ad6fd
NETIO.SYS
NETIO.SYS+106fd
x64
ntoskrnl.exe+7f1c0 C:\Windows\Minidump\093012-22042-01.dmp
2 15
7601
280,808

I have put it on here in its entirety but I dont really know what this is either. Download Dump file.txt from Sendspace.com - send big files the easy way

Posted on Reddit as well, but I have yet to receive any help there. :( Laptop keeps BSOD-ing. Think it may be torrent related. : techsupport

Pretty brain dead computer wise, so sorry if this is unreadable/invokes facepalms all round.

Any advice or help would be very much appreciated as I have no idea what I am doing. If all else fails I suppose I can send it back.

Thanks in advance.

A:Lenovo G580 repeated BSOD-ing

Hello,

Take a look at the following link and perform the requested steps.

This will give us more information to help diagnose your issue.

http://www.techsupportforum.com/foru...ta-452654.html

4 more replies
Answer Match 63.84%

I own a lenovo g580 20157 model laptop. I am facing issues like its heating up a lot while playing games.i started facing all this problems after i updated the bios to 62cn40ww. Now i face fps drops. the games i used to play on my laptop with old bios, now started lagging. I also can't find the old bios file on support page. kindly advice.

A:Lenovo G580 20157 Performance.

Hi Puneet,
 
Welcome to Lenovo Forums.
 
We are really sorry to hear about the issue you are facing.
 
Firstly, Check BIOS? Sometimes a BIOS has fan speed controls.
 
This is normal as the game is running and full GPU is utilized, if the temp increases more than normal.  I suggest you to use the Laptop by placing it on a flat surface for good ventilation.
 
Please go through the below link to understand about Safe Temperature range for CPU?
 

Click Here
Click Here

 
You can refer the below thread for BIOS downgrade
 
Click here
 
Hope this helps.
 
Regards,
Shashi Kumar
 
-------------------------------------------------------------------------------------------------------------------------------------------
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8 more replies
Answer Match 63.84%

The error: Intel UNDI, PXE-2.1 (build 083)Copyright (C) 1997-2000 Intel Corporation For Atheros PCIE Ethernet Controller v2.1.0.9(08/12/11) Check cable connection..!PXE-M0F: Exiting Intel PXE ROM. Can anybody help me with this?

A:Lenovo G580 PXE-M0F: Exiting Intel PXE ROM.

Hi and welcome to the communityIf any removable disk such as flash pen drive is inserted, then please remove it. Then try the procedure below.If you are trying to boot from the hard disk, Then please press F12 at lenovo screen after pressing power on and select the hard disk as the temporary boot device. This is temporary. For permanent go to bios setup utility by pressing F2 or F1 and place hdd in the first place




Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

9 more replies
Answer Match 63.84%

Hi.I have a G580 laptop, and its gets my gray hair :-) The keyboard is working very strange, the number keys dont work 1-2-3-4-5-6-7-8-9-0, the numlock is not working eighter, i have to enable capslock the write smalle letters, i cant log into windows because my password is with numbers, i have tried to clean my laptop twice, every time it come up with a windows default account wich i don know the password for, i cant boot up in safe mode because i dont have the right paasword. As you can see i am pretty stocked her.. Please Help....

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Answer Match 63.84%

Hello I have problem with bios update i have Windows 10 Pro 64bit (Installed yesterday) and i cant update bios because TDK error 255, i try run program on W7 64bit, W8 64bit and W10 Pro 64bit, but program doesnt run properly, so do you have any tips ? I was trying to run in Diagnostic mode, Safe boot etc..., but nothing happens.Another solution is Flash bios, but i am not Proffesional in bios, so i am worrying about crash my laptop, if i do it wrong my laptop will doesnt run, so i if you have any good guide how to do it right please help me.Thank for comment. Picture of error: http://imgur.com/AMZcV85 Specs from CPU-Z:CPU: http://imgur.com/a/3O3unMainboard: http://imgur.com/a/0I4m8 

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Answer Match 63.84%

HelloI have a Lenovo G580 laptop with windows 7.I used it for about 2 years and 1 month ago my laptop diesthe laptop does not work and does not have any sign of electric. it does not work with the AC adaptor or with the battery, so the issue was in the motherboard, i bought a new motherboard and replaced the old one with the new (used), then the laptop back to  life againbut the problem is the laptop does not function with the battery, when I plugging the AC adaptor the charging lamp Lighting up and when I run the windows the battery indicator show (92% in charge) for hours and when i unplug the ac adaptor computer shuts down instantly.Please advise .Thank you !

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Answer Match 63.84%

Hi, A small amount of water was spilt over the keyboard. It was promptly soaked up and computer worked fine for two hours. Some of the keys are no longer working (space, b, n and arrows). The computer is working fine and external keyboard is fine.Any ideas of how to get them working again? They have been removed and all looks dry. Thanks

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Answer Match 63.84%

 ?  ?  ? My Lenovo G580 says "Lenovo" and didnt want to startup. I had try really many tutorials, i ude this pc for my school and i really need it to works please help me guys???? 

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Answer Match 63.84%

I purchased a new lenovo G580 laptop last month(i5 -3210m and Windows 7 x64 home premium) and have had around 6-8 crashes.Havent installed any new software except Skype. The crashes initially mentioned only 'damageguardx64.sys' of Lenovo. However I am unable to find any fix for it. Can you pls help.

A:New Lenovo G580 BSOD error

Welcome aboard.

► First of all, uninstall McAfee. That's bad.

Code:
fffff880`09dbd268 fffff880`0106c97cUnable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
mfehidk+0x6c97c
It is McAfee Host Intrusion Detection Link Driver. Use Microsoft Security Essentials - Free Antivirus for Windows.

► A lot of Lenovo Bloatware are there, causing problems.
Damage Guard: Causing some damages here

Code:
BugCheck 19, {22, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\DamageGuardX64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for DamageGuardX64.sys
*** ERROR: Module load completed but symbols could not be loaded for DamageGuardX64.sys
Probably caused by : DamageGuardX64.sys ( DamageGuardX64+32b4a )

Followup: MachineOwner
Lenovo EE Boot Optimizer driver now:

Code:
fffff880`09dbd888 fffff880`0183d30fUnable to load image \SystemRoot\system32\drivers\fbfmon.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for fbfmon.sys
*** ERROR: Module load completed but symbols could not be loaded for fbfmon.sys
fbfmon+0x330f
Get rid of all those things. Follow the guide: http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html

► Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. I... Read more

1 more replies
Answer Match 63.84%

Hi  Please tell me the maximum Size supported by Lenovo  G580 20150?. Thanks .

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Answer Match 63.84%

Hi,
I would like to know if my laptop is compatible with Windows Vista SP1 x64.I tried to install it,but when i rebooted the first time,it gave me a blue screen.I can't even boot into Safe Mode,or Last Known Good Configuration.I know Vista SP1 is compatible with UEFI,right?

A:Lenovo G580 20150 compatibility

Do not worry about compatibility. You must meet the minimum requirements.
What is windows vista?
Scroll a bit down the page
Then click on Vista Premium
https://www.thomas-krenn.com/en/wiki...s_in_UEFI-mode

27 more replies
Answer Match 63.84%

Hi I've lost my antivirus on my laptop, any suggestions on what should I do?

A:lost protection on my G580 Lenovo

What do you mean by "lost" exactly? Did your license expire?

10 more replies
Answer Match 63.42%

Just started happening this week.   It's stuck at the boot screen "lenovo".   I tried many different methods like removing battery, holding power button to reset, etc.  The *only* way to get it to boot is the remove memory card, and put it back.  Then it will boot up fine.     It might then boot fine for the rest of the day.  But then the next day (or after being shutdown for a while), it happens again so i have to remove memory card, put it back, etc.  What could be the problem here ?  I tried both memory slots.  So i don't think it's particular to one slot.  

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Answer Match 63.42%

Hello, The Problem:Recently I installed Ubuntu 14.04.1 LTS  to my HDD in UEFI mode. Soon I found out that I could not access the BIOS using F2, but F12 allowed selection of boot device. Reinstalling Windows, I found out that the boot menu still had the Ubuntu entry and I still could not access the BIOS. I searched on the web for a solution and before I could manage to find a proper one, I managed to delete both the ubuntu and windows boot manager boot entries, still locked out of bios. This time I could not boot into any OS, could not access bios using f2 nor access boot menu using f12.  The Solution:There was one last hope, during boot I noticed that PXE (Boot via ethernet option was still showing).Note: This solution requires you to update the BIOS. This is a very risky procedure, so proceed with caution. This will also probably void your warranty. If you can access boot menu (F12) and want to regain access to the BIOS (F2), boot into Windows 7. Install a bios update for your laptop (specifically for your laptop) available at The Lenovo Support Site. The oldest BIOS (probably for Windows 7) is preffered. If you donot have access to windows 7, perform step 2 and boot into the created ISO by creating a bootable CD or pendrive. Then goto step 11.If you can't access F12 and F2, cannot boot into OS, but can boot via Ethernet (there should be a message about trying Atheros Ethernet PXE Boot during startup), start from step 1. Perform the following steps on a s... Read more

A:Lenovo G580 cannot access BIOS after installing Ub...

Update: Even in the newest BIOS Update 62cn97ww (for Lenovo G580), Ubuntu causes the same problem. I came across a solution on the internet, that works without having to update the BIOS if Ubuntu can be accessed. To fix it, boot into Ubuntu (should be installed on the system), start Terminal and type in the following commands:sudo grub-install
sudo efibootmgr -b 0 -BReboot and F2 should work. BIOS should be accessible through F12>Tab>Setup also. Ubuntu will boot no more but can probably be fixed.

8 more replies
Answer Match 63.42%

hi, i just updated my windows 7 to windows 10. should i update my bios?i see no update for windows 10, the latest is only for windows 8.1.this is the current bios i am usingSMBIOSBIOSVersion5ECN39WW(V3.05)thanks

A:lenovo g580 20150 latest bios.

My rule of thumb with BIOS updates is "if it is not broke, do not try to fix it" because there is always an inherent risk that a BIOS update can fail, and if so, leave  the system bricked (dead) requirnig a new motherboard, and there does not appear to be anything in the latest updates readme.txt other than specific fixes for Windows 8.1... So I would hold off. Summary of changes
==================
General Information:
Fixed:
1. Modified small number keys (such as the key U, I, O) matrix for win8. Cheers, 

1 more replies
Answer Match 63.42%

Hi All,
I am facing problem please help me out. Actually I forgot my Administrator password and I was using my system using Guest Account. But unfortunately today when I turn on my laptop to try recover the password, display turned into Blank and I hardly can see folders, Icon etc. I tried some with my own but does work thats why I need some expert advise. I have tried the following but didn't work

1. Reboot the system.
2. Opened in safe mode.
3. remove the battery and adapter after some time reboot. etc.

My laptop's configuration is given below :
Lenovo G580,Ci5 3RD/4GB/500GB/Windows 7 ultimate 64 bit.

Please let me know If you required any specific information.

Thanks in Advance
Shubh

A:Lenovo G580/i5/4GB blank screen on bootup

For password see option 4 or 5 - User Account - Reset Password in Windows 7

Can you be more specific about how it turned blank? A photograph will help tremendously. Screenshots and Files - Upload and Post in Seven Forums

5 more replies
Answer Match 63.42%

Hi all,is there a way to order new original sticker for Lenovo G580 (like this one on picture)?I have new, very good G580 laptop (model 20150) and I am very satisfied. I replaced the CPU and put the new i7 3610QM in it, 8GB of RAM and SSD. The only thing that tore and which bothers me is sticker. xDIf anyone from Lenovo can help me with this, I would be grateful.  

A:Lenovo G580 - where to order original sticker?

Hi Wind,
 
Welcome to Lenovo Forums.
 
It really feels something amazing when people are concerned about stickers more than issue. I can honestly say that i haven't tried it. However if you asked me to guess I would suggest you to contact the nearest service center for futher assistance.
 
Hope this helps. Let us know how you get on.
 
Regards,
Shashi Kumar
 
------------------------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

2 more replies
Answer Match 63.42%

Hello. Can someone help me please. My lenovo G580 laptop is stuck on the lenovo splash screen and I do not know how to fix it.

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Answer Match 63.42%

Hi Team, I just bought Lenovo G580 laptop on 26 April 2013. It worked for few days well, but yesternight it suddenly trip to white screen. I made on/off several times, in/out the batteries but the white screen remains same after turn on the laptop. When i turn it on the screen goes white and it reamins constant.... Anybody have idea what problem it relates too ? What to do ? Please help guyz ?












Solved!

Go to Solution.

A:Lenovo G580 screen goes white display

hi sameerjha28,
Welcome to Lenovo Forums!
 
?
You can try doing this:
-Turn off the computer.
-Unplug AC Adapter and remove the battery.
- Hold the Power button Down for at least 10-15 seconds, Then try reconnecting the AC adapter only and leave the battery out, turn it ON and see if it will make any difference.
- If it powered on Try it with the battery and check if it would still turn on properly.
?
If the above steps did not work Try an external monitor and check if it works there.
 
I would suggest Contact Lenovo Technical Support for service if the steps above did not help.
 
?
Hope this helps,




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

4 more replies
Answer Match 63.42%

Hi all, I've run into an issue with my laptop  Lenovo G580 that has Windows 10 Enterprise 64. I am not able to read CDs and DVDs. When a DVD is inserted, "Choose what to do with removal devices" comes up. When I click that, the error message "E:\ is invalid drive" shows up. Please help. Thanks and regards,John

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Answer Match 63.42%

Model: 20157/2689Lenovo G580Windows 7 and Ubuntu 14No wifi card detected in device manager and intel proset gives error driver not installed.?

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Answer Match 63.42%

i have worked with this laptop for over two and half years without any difficulties but now for over 5 months, when it shuts down or restarts, it powers up the system with power lights on but shows black screen. when i try to open it, the hard disk is always hot but still nothing. when i remove the CMOS battery and put it back, it takes like 5 minutes and it displays. i dont i understand the sickness need your help thank you.

A:Lenovo G580 laptop powersup the system but does no...

You need a tech to assess it. Impossible to troubleshoot without doing tests and observing.Eg. Fan - starts up, continues after boot up runningPower adapter voltage etc or other power issues. Air flow and likely more.




T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

1 more replies
Answer Match 63.42%

i have worked with this laptop for over two and half years without any difficulties but now for over 5 months, when it shuts down or restarts, it powers up the system with power lights on but shows black screen. when i try to open it, the hard disk is always hot but still nothing. when i remove the CMOS battery and put it back, it takes like 5 minutes and it displays. i dont i understand the sickness need your help thank you.

A:Lenovo G580 laptop powersup the system but does no...

You need a tech to assess it. Impossible to troubleshoot without doing tests and observing.Eg. Fan - starts up, continues after boot up runningPower adapter voltage etc or other power issues. Air flow and likely more.




T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

4 more replies
Answer Match 63.42%

Hi there all, Recently I got a Lenovo G580 (2189).Because I need WiDi (wireless display) options I bought a Intel Centrino Advanced-N6230 wireless card. After installing this hardware an error showed up at the startup: error 1802 ... unauthorized etc etc. I did not know about Lenovo - Bios and whitelisting hardware. Anyway this simple question remains. Which Intel Wirelesscard can I use with this laptop in order to work properly.Cause I don't want to hack the bios Cheers,Marlon

A:Lenovo G580 replacing wirelesscard not succesful -...

Hello and welcome,
 
I'm more familiar with ThinkPads, so please double-check anything you read in this post...
 
The problem with the white list is that a wireless card has to have a Lenovo FRU number.  It isn't sufficient to be an Intel XYZ board, it has to be an XYZ with the firmware ( the PCI subsystem ID) modified for Lenovo.  Reputable vendors will list the FRU if the board will play nice with the white list.
 
Take a look at the hardware maintenance manual for the G580, page 102l.  It lists an Intel 6150NX with an FRU # of 20002543.
 
Lenovo G480, G485, G580, G585, G780 Hardware Maintenance Manual (English)
 
As I said, this isn't my field of expertise (if there is one...) but maybe this will at least get you started.
 
Z.
 
 

9 more replies
Answer Match 63.42%

Hi,
My daughters laptop has me baffled. It started with a blank screen issue, which I solved with a system restore. (theres was nothing of importance on the hard drive) I did try taking the battery out and after replacing holding the start button for 30 seconds first.
All appeared fine untill I shut it down. There was a massive 186 windows updates to do, which was expected after rolling back so far...
The issue now is a I get this message on the screen "failure to configure updates, reverting changes. do not turn off you computer. I get stuck with this screen with no change, I even left it over night.
I haven't managed to find the safe boot option with this Win 8 machine, I tried the F8 key on start up but no joy.
Has anyone solved this problem before?
Thanks in advance
Marty

A:Lenovo G580 Win 8 laptop update issues

Did you revert back from windows 10?

1 more replies
Answer Match 62.58%

I bought my Lenovo G580 more than 3 years ago, and it came with Windows 8.
For a certain reason, my coworker installed on it windows 7.
I tried to restore it to the original image by using the Novo OneKey Rescue button next to the power button... but unfortunately it didn't work... when i press the Novo button, four (4) choices appear on the screen:
- Normal Setup
- BIOS Setup
- Boot Menu
- System Recovery
When i press "System Recovery", windows 7 starts normally without recovering anything...
Is there any way to restore my Laptop to the original factory software???
Thank you in advance...
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 
 

























images.jpg ?12 KB

A:G580 - Lenovo OneKey Rescue button is not working ...

Your One Key Recovery (OKR) button is working, but most likely the recovery partition that contained the necessary files was removed or destroyed during the install of Windows 7.You have a couple of options:1. Contact Lenovo Support by phone, ask if the recovery DVD's are still available and purchase them, it is a reasonable price...2. Purchase the retail DVD of Windows (7, 8.1 or 10) and perform a fresh install.3. Pick a Linux version you like - download and burn to DVD, then install from media.I personally use Windows 10 Pro and Linux Mint (Dual Boot) on my G580 with no hardware issues in either OS... Really like some of the applications that Linux has, and the fact that it is completely free to use.Good luck.CB

3 more replies
Answer Match 62.58%

hello
my problem is very confusing
every time i plug in a usb for android device it says it's not recognized by windows however the mobile or the tablet are charging via the USB but i cannot access the memory card
i tried installing intel USB driver , ADB driver but still no response
i use windows 8.1 last update was 3 days ago

A:android devices aren't recognized by my lenovo G580

Originally Posted by Zaref


hello
my problem is very confusing
every time i plug in a usb for android device it says it's not recognized by windows however the mobile or the tablet are charging via the USB but i cannot access the memory card
i tried installing intel USB driver , ADB driver but still no response
i use windows 8.1 last update was 3 days ago



Try Wondershare MobileGo free trial. After it installs the proper device drivers you should be good to go and under no obligation to buy.

[OFFICIAL] Wondershare MobileGo for Android: Android Manager

2 more replies
Answer Match 62.58%

I noticed that new drivers were released for G580. The drivers (Lenovo Enegry Management Driver) canot install because when the installer starts up, it immediatelly closes. Do I have an issue somewhere? Windows 10 (1511, Build 10568.17)Lenovo G580 (20157)

A:Lenovo G580 Windows 10 ACPI Driver not installing?

hi acemod13,
 
I looked at the Lenovo Energy Management driver for Windows 10 and upon observing the installer behavior, it extract the ACPI driver files (58KB) to C:\ProgramData\Lenovo\ACPIDriver (this may explain why the installer closes right after extracting).
 
If you're seing an Unknown Device in the Device Manager with an ACPI hardware ID (see image below) then try to update the driver manually and point it to the C:\ProgramData\Lenovo\ACPIDriver folder
 - Sample image
 
If you're unable to see the driver files, I've uploaded them here.
 
 
Let me know how it goes.
 
Regards

2 more replies
Answer Match 62.58%

Hi

I got a new Lenovo G580 laptop which did not come with any pre-installed OS. I installed Ubuntu in UEFI mode (I had not disabled UEFI/Secure Boot). Later I installed Windows 7. During installation it asked me to format the entire format as it did not recognize the GPT partition. Accordingly without thinking twice I erased the entire HDD and installed Windows 7. Now I am unable to enter into BIOS

Things I have tried:
Tried with F2, F1 and Delete keys while booting
Tried removing the battery and booting while pressing the above keys individually
Tried removing the battery and adapter, held the power button for 1 minute
Tried removing the battery and held the power button for 1 minute while the adapter was plugged in
Tried pressing F12 and going to the APP MENU but I can only see "Diagnostic Splash" Nothing else and in that diagnostic splash screen I see that the System BIOS is "shadowed"
How can i gain access to BIOS so I can disable UEFI and install Win 7 and Ubuntu side by side
 

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Answer Match 62.58%

Hi,   I had upgraded my Lenovo G580 to windows 10. Everything working fine except dolby audio and touchpad scroll. Volume is too low when it is 100 and also touch pad scroll is not working. In previous version i have problem in wifi now it is working fine in windows 10. Kindly update the audio and touchpad drivers for windows 10 or give any suggestion to fix this problems.

A:Lenovo G580 windows 10 dolby driver and touch pad ...

Dear kathir26,
 
Thank You For Contacting Lenovo.
 
Kindly be informed that the Windows 10 Drivers For your machine model G580 arent released yet so you can follow up on our Website to find the driver needed once they are available.
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g580-no...
 
 



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9 more replies
Answer Match 62.58%

Hello All,
 
My Lenovo Laptop, Lenovo G580 Model 2189, was upgraded from Windows 8.1 to Windows 10. Up until then I had been using Lenovo Solutions Center (LSC) and the Backup utility within it.
 
Now post the upgrade the Backup option has disappeared from the LSC. I am running LSC Version 2.8. 
 
I upgraded to LSC 3.x after reading somewhere that I should do this if I have upgradred to Windows 10. Then the only option I got was the periodic hardware scan for problems. So I downgraded again to LSC 2.8.
 
Will LSC Backup work under Windows 10 ?
Is there a Windows 10 version of LSC I can download that does have the backup option ?
 
Thanks All
John.
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 

A:G580 - LSC Lenovo Solutions Center - Missing Backu...

Yes I have upgraded to LSC 3.3.002 and File Backup Utility has disappeared.

1 more replies
Answer Match 62.58%

Please assist as I did the following steps to access the BIOS, it hangs:1. Shut down the computer2. Press the "Recovery Button" NOT THE POWER BUTTON (A small round button with curve arrow sign which is located on the left side of the Power Button just next to the dust removal opening on the left side of the laptop)3. Selected the BIOS Setup and nothing happens. I cannot even choose the boot option. If I put a pendrive with ubuntu, It picks it up, but not the Windows pendrive.My original HDD has bad sectors and cannot clone it. Any Ideas on how to help me?

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Answer Match 62.58%

Im not native english speaker, sry if u cant understand some parts. Ill try my best to make my message clear so eventual will come easier.

This problem occurs for quite some time, its rather calm since few weeks when I downloaded shitload of new drivers and some other lenovo stuff but might be just coincedence. Since this issue doesnt want to go away itself I have to do something about it. I can send it to Lenovo for free service anymore so Id like to ask some experts if theres something I can do to fix this issue.

Some info:
- occurs usually while typing or other stuff, but few times my laptop literally went nuts and flashed black screens few times a sec, no matter if i touched it or not

- its not overheating, i bought cooling pad and it didnt help much

- can happen just after turning laptop on and not happen during 10h+ session

Thank you in advance.

A:Screen randomly flashing black on Lenovo G580

Work through these Troubleshooting Steps for Windows 7 which will uncover most problems. Report back results as there may be other steps indicated.

Why did you install all of these other drivers? Did you already have performance problems or just create them?

Do you have a System Restore point still available before this problem began?

What else have you installed? Please post back as screenshot of Control Panel's Programs and Features after maximizing the page, using the Snipping Tool from Start Menu: Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums

3 more replies
Answer Match 62.16%

My Lenovo g580 webcam is not opening as in device manager its showing yellow Exclamation on driver which says that: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)Please help as i had many things but its not helping.Do suggest.

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Answer Match 62.16%

I bought laptop 4 years before and it was good experience no maintannce cost or no issue till the date, but suddenly it stopped working. When I took the laptop to near by service centre they dismantled and tested the components and they are asked me to change a new mother board , really I could not understand what is the problem. How much will be costed , if I take my laptop to near by lenovo service centre ? May I know the maximum consuling charge , and I am just expecting everything should be fixed in front of me ?( place : India, chennai, sholinganallur ) 

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Answer Match 62.16%

Hey All,
I have a LENOVO G580 2689 Laptop. It has:

Intel Core i3 2.40GHz (i3-3110M)
DDR3 (4GB)
No hard drive
Windows 8 sticker.
I would like to install a 1TG Hard drive. Which hard drive is compatiable with this laptop? Also it has a Windows 8 sticker underneath the laptop but the Windows 8 serial key is not present. Where can I find the licence key for this machine? Are they stored in the BIOS/motherboard?
 
Thank you in advance! :-)

A:Which hard drive to install on a LENOVO G580 2689 Laptop?

Try this for the HDD: http://www.amazon.com/Laptop-Hard-Drive-Lenovo-G580/dp/B00M4OGZQI. As for the windows 8 serial key, I don't know. My lenovo Y410p doesn't have the serial key on it, but I had no problems installing windows 8.1.

3 more replies
Answer Match 59.64%

In my attempt to reinstall my Lenovo G580 audio drivers I deleted one and I can't find it. I think it might be a Dolby Advanced Audio driver because I'm pretty sure thats what my computer has. When I looked at device manager there were orignally 2 drivers under "Sound, Video, and Game Controllers". After I deleted one, the driver that was left is Intel(R) Display Audio. I hope that helps identify the missing driver. Also I would like a download link to the Intel(R) Display Audio driver because i will need to reinstall that one as well.
 
Im almost definently monitering this post constantly so if you reply expect a response very soon
Thanks for the help
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:G580 - Missing Audio Driver

Hi LA314 , 
 
Welcome to the Community Forums.
 
You may visit the support website for your particular model , choose your appropriate OS and under the Audio category you can try to install offered drivers for your particular system.
 
Check all other sub category as chipset update is helpful. 
 
Update us how it goes.
 
Regards

1 more replies
Answer Match 56.28%

this is what it looks like! please help me I am in trouble. I tried looking at other people's questions about this but none of the answers seem to help me and it always redirects me back to this same screen.please tell me what to do!
 

A:Lenovo g580 opens at boot menu/app menu screen help!!

and it won't let me exit either!
 

3 more replies
Answer Match 56.28%

Hello. I have a Lenovo G580 Notebook with Windows 10 installed. The issue is that the Windows hotkeys, that is Windows key and other letter combinations, aren't working. For example, normally, if I press Windows key + I, then the Settings app should open up or if I press Windows key + R, then Run should open up. But the Start screen opens up instead in all such cases.

This is happening since I have updated the Synaptics touchpad driver via Windows Update. If I uninstall the driver, then the hotkeys start working again. But as soon as I install the driver, they stop working. This was not happening with Windows 10 before, even when the Synaptics driver was installed. It has suddenly started happening couple of months ago. Also I cannot completely uninstall the Synaptics driver because my laptop came with it itself nor can I stop the driver from updating as it is an important driver and it needs to be updated to be compatible with Windows 10.

Any suggestions? Thanks in advance.

A:Windows hotkeys not working on Lenovo G580 Notebook (Windows 10).

If you PM me your email address I will send you a link to the Synaptics driver that works for me. Then you will have to use the HideUpdate hotfix to keep Windows update from changing it.

0 more replies
Answer Match 55.44%

Hi guys, I got a problem with the audio driver of my computer.
When I start my computer, the audio works normally for a while, but then it just stops working. I have updated the audio drivers, but it did not work. What I do for the sound to work is to go into the device manager, disable the audio driver (Intel (R) Display Audio) and enable it again. I would like some help with this problem please.
Thank you!
 

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Answer Match 55.44%

My lenovo t420s will gave low or no sound trough the audio port....  I tired updating the Driver and still nothing. Please help. 

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Answer Match 55.44%

Hello All,

There is a laptop which is installed with the XP as an operating system but we are not able to install the audio drivers because we cannot see the audio in the device manager menu to install the audio drivers. So could any one please give me the solution to get the audio drivers done in the laptop.

Awaiting for the reply.

Thank you for your valuable time.
 

A:problem with audio drivers in laptop - lenovo R60

It's a clever Microsoft trick to hid audio away from \Device Manager. Go back to Control Panel and click on Sounds and Audio Devices. If the pages are mostly greyed, no audio hardware is being recognised so you may need to go into the BIOS menus to enable it. Post back first if you need details on that. If the Hardware tab has relevant information, please post it back here, or visit the Lenovo website to see what's on offer.
 

2 more replies
Answer Match 52.92%

Lenovo Gen 4(20FC) Carbon loses audio after Lenovo System Update We have several of the Gen 4 X1 Carbons here at work and they work fine until Lenovo system updates gets run. We have had 4 people run the system updates and now the system has no audio. If you click the audio icon in the try, windows begins diagnosing the system. If you try to install a different driver, it fails with code 1. No matter if you uninstall, reinstall, different versions of the driver....nothing seems to restore the audio. I finally did a system restore to before lenovo system update was run and the audio returned to working. It seems to be a software problem but I would really like to know if there is some way to get it working without having to restore every time someone runs lenovo system update. 

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Answer Match 52.08%

I'm using lenovo G580(20157)  wireless is connected to wifi network sometimes it disconnected automatically and shows no internet access while disconnecting and connecting to particular wifi network shows internet access but sometimes without system restart I'm unable to use internet.                         I have installed updated drivers and it's in warranty period.Suggest me with proper solution Durgaprasad M 

A:G580 Wifi problem

Hi Durgaprasad ,
 
Welcome to Lenovo Community Forums
 
I?m sorry to inform you that the Wireless feature is not working as expected in your G580. I suggest you to download the driver again and while installing right click and select ?Run as administrator? option as doing this will install the complete driver without any error.
 
NOTE: Please click on "Select Product" then in "QUICK PATH" enter the model no. as G580 select the exact model.
 

Support Drivers & Software downloads

Hope this helps!!!
 
Do post us back if the issue still persists.
 
Best Regards

Shiva Kumar





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9 more replies
Answer Match 52.08%

Hey there...i have a lenovo g580 20150 and a tp-link n600 router.The problem is this...when i have windows 7 in my laptop everything workes very very good,but when i install win 8 or win 10 the wireless kicks me off.No more then 10 minutes then i get disconected from the router and i have to reboot or reconnect.Please help me out i have installed the latest drivers and everything.Is there a router configuration that i can make to make my laptop be ok?

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Answer Match 52.08%

Hi all!I have an older G580 laptop. It came with a B950 CPU and i wanted to upgrade the CPU.I studied the Hardware Maintenance manual for the supported CPU's.On page 101 it says (amongst others):Intel SNB I3-2350M 2.3G 3M J1 PGA Processor.I found one like that cheap and i bought it.I installed it succesfully, but it does not work correctly.Although it has 4 threads, any software or test only detects 2 cores, 2 threads. It seems that hyperthreading does not work.Laptop model is G580  model name 20157BIOS is the latest i could found, version 62CN97WWOthers reported the same problem and solved it by BIOS update, but i cannot find any newer BIOS than this one.Please help me.  

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Answer Match 52.08%

So I'm trying desperetly to help my friend fix his laptop, and I'm running into huge issues. My friend is running a Lenovo G580, and cannot connect to the Wi-Fi whatsoever. When you look down at the connections, it shows a wired connection symbol, and it says that there's no connections to be found. Now I know for a fact that this laptop can use wireless, it was used probably a week or two ago by my friends mother. Now, it can't seem to connect to any wireless networks. I've tried just about everything, turning off power saving, deleting the drivers (which we can't do, as the wireless drivers aren't appearing under network adapter), nothing has changed it. The laptop is running Windows 10, and when we go to Network Settings, there's no WiFi tab, there's Proxy, VPN, etc. I really need help with this.

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Answer Match 52.08%

Hello folks once again I am here to annoy you. Today morning I restored my boot order which was damaged. Now a new problem is there. Brightness control key is not working(Fn+? ) is not working neither on windows nor in linux. All other Fn functions including Fn+? are working fine. Also the ? key standalone or with other keys like ctrl+alt+? is working. Any solution. Thanks in advance.

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Answer Match 51.66%

I have read numerous complaints online about the Lenovo G570 laptop, apparently the hinges are prone to break a few months after use, and whatsmore the customer service teams are supposeduly refusing to acknowledge that the issue is covered under wear and tear.. I am wondering, has this problem been addressed with the release of the G580 laptop? I am no expert, but I assume that the model numbers represent incremental revisions. Does this typically mean component upgrades ie processor or also include fixes such as the hinges of the G570? Any response would be greatly appreciated as I am considering buying the G580 but need a strong quality laptop. I have heard that Lenovo are the best, my friend has one with a metal case and it seems strong, which models are known for their strength/durability? I also require a 15.6inch screen with i5, 4gb ram and 500gb hdd, preferably and usb 3.0.. Thanks,Richard.

A:Is hinge problem fixed in G580?

Hi
 
Welcome To Lenovo Community
 
G580 is a good model and mostly all the quality measure have been verified before releasing it to the market
 
It is a normal trend when every any new mode is released all the parameters are verified by the R&D team
to give customers a WOW experience.
 
You can Google & go through few of the reviews for G580 to know more about the product and user experiences
 
 
 
 
Hope This Helps
Cheers!!!
_______________________________________________________________________________________________
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
 
Did someone help you today? Press the star on the left to thank them with Kudos!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!  This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
 
Follow @LenovoForums on Twitter!

8 more replies
Answer Match 51.66%

Dear Lenovo Team 
 
I have a notebook Lenovo G580 and I have problem with wireless it breaks every 15 min or 30 min and after 1,2 min it reconnect's when I was on windows 7 I didn't got this problem but now on windows 10 I am getting angryy as hell. Firstly I got contacted the telekom providers they changed the router twice but they told me the problem is with your notebook driver's, I formated I installed drivers but nothing same thing..
 
Please I want a solution for this problem as your User...
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

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Answer Match 50.82%

Hello folks once again I am here to annoy you. Today morning I restored my boot order which was damaged. Now a new problem is there. Brightness control key is not working(Fn+? ) is not working neither on windows nor in linux. All other Fn functions including Fn+? are working fine. Also the ? key standalone or with other keys like ctrl+alt+? is working. Any solution. Thanks in advance.
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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Answer Match 50.82%

I have a problem with my battery gauge which doesn't seem to show the right battery level and at this point my laptop just dies with no warning when the gauge is at around 40 %. The battery gauge reset doesn't help at all. I've even tried with a new replacement battery, but the results are the same.I hope there is a way to fix this.

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Answer Match 50.82%

I just bought a notebook Lenovo G450 and I had drivers not found problem. My OS is Windows XP SP2. In Device Manager, there are four "Audio Device on High Definition Audio Bus" device with exclamation mark. Below is the link to the screenshot of my device manager (pardon me, you have copy-paste the link manually since my post count is still below 5 so I cannot post link/image here):

There is no sound problem since I had successfully installed the sound driver from lenovo (The name is "Conexant High Definition SmartAudio 221" as you can see on the screenshot above) and the sound is working without problem. I also had installed Microsoft UAA Bus Driver before installing the sound driver.

I had tried installing realtek and nvidia high definition audio driver and all required drivers from lenovo (http://consumersupport.lenovo.com/en/DriversDownloads/drivers_list.aspx?CategoryID=370748), but still no avail. The four yellow exclamation marks is still exist.

So I need help to identify what actually are the devices that shown as "Audio Device on High Definition Audio Bus"? And where can I get the driver for that devices?

These are the device IDs:

Code:
HDAUDIO\FUNC_01&VEN_10DE&DEV_000B&SUBSYS_10DE0101&REV_1001\5&15CAAF27&0&0001
HDAUDIO\FUNC_01&VEN_10DE&DEV_000B&SUBSYS_10DE0101&REV_1001\5&15CAAF27&0&0101
HDAUDIO\FUNC_01&VEN_10DE&DEV_000B&SUBSYS_10DE0101&REV_1001\5&15CA... Read more

A:Audio Device on High Definition Audio Bus driver not found on Lenovo G450

I'd advise you should first upgrade to SP3. Then report back if you still have the problem and can proceed from there
 

12 more replies
Answer Match 50.82%

On my lenovo T61 I just installed windows xp and there are quite a few drivers missing that i am looking for. I found what I thought was the solution to the audio problem here: http://www-307.ibm.com/pc/support/si...cid=MIGR-67816
but it didn't seem to work. Since I don't have internet on the computer i just switched to xp, I downloaded what was on that website onto a usb drive and then installed it on the computer I'm trying to fix. It still says that I am missing the "audio device on high definition audio bus". Shouldn't the file at the above link take care of the problem? Anyone know where I could find the driver I need?

A:audio device on high definition audio bus missing for xp pro on lenovo t61 pc

bad thing about IBM's website is they sometimes post more than one driver. Look through the list to see if there are anymore audio drivers for Xp listed.

I could look, but IBM's site needs the unit type in order to look for drivers/manuals. 4 diget number on the white sticker on bottom of the laptop. for example

- ThinkPad R61(type):
- 7732, 7733, 7735, 7736, 7737, 7738, 7742
- 7743, 7751, 7753, 7754, 7755
- 8914, 8918, 8919, 8920, 8927, 8928, 8929
- 8942, 8943, 8944, 8945, 8947, 8948, 8949

those are laptop types that IBM uses, am sure you noticed that on the page you linked :)

5 more replies
Answer Match 49.98%

I have a Lenovo G510 running Windows 10, upgraded from 8.1 long ago.  I'm not sure if there was a recent update that caused this problem, but one evening everythings was fine, and I know because I fell asleep with the "Simply noise" website playing white noise, and when I woke up, there was no sound.  I tried all the normal fixes (reinstalled drivers in device manager, downloaded latest drivers directly from Lenovo website and tried them, restarted Audio Endpoint and Audiosrv in taskmanager, even went into regedit and checked that the value for the audio endpoint was correct, but made no registry changes) all to no avail.I was beginning to think that there was a wiring problem and was getting ready to open it up and look around, but decided to try something else first.  I put in my ubuntu live cd and restarted without installing ubuntu.  All audio works in Ubuntu. Speakers, headphone and mic jacks, and I even tried my usb>headphones/mic adapter and everything works.  I'm planning to dualboot ubuntu while waiting to find a fix in windows, but I've never had a dedicated Linux machine so I'd like to still be able to turn to Windows since I'm about to go back to school in a few weeks.Please let me know if there's a fix out there for this that I haven't tried, or if I need to post more information to check for other problems that may have caused this.  Thanks in advance! -Tronk

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Answer Match 44.52%

I have had my lenovo for about a year and a half but issues arised 1 day after my warranty expired, very convenient. I have just now found out about a forum.  My audio works fine when on a hardtop table, however audio goes away once tilted forward slightly on a pillow or on a softer base below it resulting in the audio from my videos/music being replaced by a clicking noise. Not sure if this is a hardware of software issue.  HELP PLEASE 

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Answer Match 44.1%

Hello.I recently purchased Y500 with SLI and I'm very happy with this computer.Yesterday I discovered strange problem which I beleive is hardware problem.I made a short video of the problem because I'm not sure I can describe it so accurate. http://www.youtube.com/watch?v=S6BEiHuJBfI I beleive that something inside is not contacting well and this causes the sound stop.The computer is new and the only thing I upgraded is the mSATA SSD so I can install the OS there. Any ideas what can be causing the problem ? Im in the USA now but I'm coming back to Bulgaria soon,so I may not have the time to send the laptop back to Lenovo so I'll try to fix the problem by myself. Thank you.











Solved!
Go to Solution.

A:Audio problems with Lenovo Y500

Hi XeDoX,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that there is an issue with audio when the Y500 Laptop lid is kept in a certain angle, and this may be issue with the contact within the Hinge as per the Video link that is posted.
 
I would suggest you to contact our Telephone Support team for the further information as the issue seems to be hardware related. I?m sure they will be a great help.
 
NOTE: I have private messaged you Contact details of TFN (Toll Free Number).
 
Do post back for further queries.
 
Best Regards

Shiva Kumar





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7 more replies
Answer Match 44.1%

I have a Lenovo G780, windows 8.1
When I upgraded to Windows 8.1 I lost some volume. All drivers appear to be working. All sound levels are set to 100%. I am assuming the upgrade was responsible but could be wrong. Also got a Dolby error message. "Could not load Dolby driver. Restart computer of reload Dolby driver. I went to the Dolby website but did not see where or how to download driver. Any help would be appreciated. Thanks.
 

A:Lenovo G780 low audio volume

You should always go to the laptop makers site for drivers, this link is for your laptop model, get the audio driver for 8.1, the 3rd driver down the page.

http://support.lenovo.com/en_BD/research/hints-or-tips/detail.page?DocID=HT074067
 

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I was in the middle of wathing a College lecture and the audio suddenly cut out. The video kept playing but there was no sound. I did not hit a button or touch anything. All of the audio volume controls are on and nothing is muted.I thought that it was maybe just my colleges site. But after trying to play videos from other sites as well there is no audio coming from any of them.There is also no audio when I input headphones into the jack either. So I gather that the problem is not the speaker and is something else. Any help would be amazingThanks

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Hi all,
This is my first post on the forums so I apologize if I do not provide all the information needed.

My situation is this:
I have a Lenovo T60, 1951/44U. I have installed a new hard drive and installed a copy of Win XP Pro. I downloaded the drivers from the Lenovo website for the ethernet, the video, BIOS update, Chipset, Touchpad, PC Doctor, Hard Drive Analyzer and the audio which shows up as "Audio Device on High Definition Audio Bus". Here is what the file information is listed as:

Version: 5.10.1.4326
Release Date: 2006/11/17

File link File size File description

77a224ww.exe 6,811,016 Audio driver

After restarting Windows I was still prompted via the New Hardware Wizard for the Audio Device and for the SM Bus. Device Manager does see the audio device and the SM Bus but is not able to locate a driver for either. There is also an Unkown Device in the Device Manager and I am not sure what that is.

I did install all the updates from Microsoft including SP3 for XP Pro. At no point either prior or after the updates did I get any audio other than the system 'beep'. Any help in figuring this out would be truly appreciated. Thank you!!!!!

A:[SOLVED] Audio & SM Bus Drivers for a Lenovo T60

and welcome to the Forum

Did you install the CHipset driver first? That should take care of the SM Bus controller error. Look again to be sure they do not have something like Notebook System Software . . if so, that should be the first thing to install, then the Chipset.

The Unknown Device is usually a modem

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I just purchased a Lenovo Ideacenter 330K desktop and I have run into a problem with the audio manager.

The system is using a standard Realtek Audio chipset and it has front and real audio jacks but the problem I keep running into is that unlike other realtek control panels, the Lenovo doesn't allow me to split the front and rear audio jacks.

The only advanced option that it gives me is to disable detection of the front jack.

There is no reason for this functionality to even exist. Realtek allows to split the two devices with it's audio manager but I can't find the files I need to remove and I have already tried to update the files which is supposed to uninstall the old driver package and install the new drivers but the audio manager is untouched.

Any help would be appreciated.

Running Windows 7 64bit Professional

A:How do I remove Lenovo HD Audio Manager?

Generally, the vendor supplied drivers are the best to use as each vendor customizes the software to how they implement the hardware. If you use non-Lenovo drivers there is a possibility that everything will not work correctly with the RealTek - this isn't with every vendor but most.

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I need help to uninstall the conexant audio drive because it cause me error on steam, but everytime i uninstall it when i restart the computer the audio driver keeps going back.

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how to enable on board audio on a Lenovo Thinkpad - I have a friend who accidentally disabled her onboard audio (I think by adding other external speakers caused the computer to disable the audio) Anyway, I googled for help, and it said to enter Bios to enable them. I went into Bios and searched, but could not find the place to enable on board speakers. Any suggestions? Thanks,vandal67

A:how to enable onboard audio on a lenovo thinkpad

You normally only need go into BIOS to enable an add-on Audio card. Plugging speakers in should not cause this issue. I would forget BIOS. Try System Restore (type in Search). It won't touch your own stuff.EDIT:Try unplugging the speakers first, maybe they have a problem. Also make sure volume is turned up and not muted.Always pop back and let us know the outcome - thanksmessage edited by Derek

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Hey, I have an afterglow headset for gaming. It has a line out 3mm headphone jack on it, and a USB.
Usually, the USB controls the Mic, and the headphone jack controls the audio. But when I plug it in, the sound is coming through the USB (Chat volume), unless I plug it into another power source, like a wall charger for phones. Than the sound will come through the headphone/Line out jack, allowing me to use the Bass boost feature. My brother has the same headset, and it does the same on my computer, and I have no idea why. The sound sounds like garbage coming through the USB. Also my laptop only has one Line out jack. I think the Line in and Line out jacks are combined into one. I don't know if that is messing it up.
So when I have the USB and Line out plugged into my laptop, the sound level is controlled by moving the adjuster to the "Chat" volume, rather than the "Game volume". But if I plug the USB into a wall wart, and the headphone jack into the laptops line out jack, it's normal and controlled by the game volume adjuster on the headset. But than the MIC won't work since it's through the USB.
Any ideas??

A:Audio Issues With Lenovo Z710 Ideapad

USB headsets have their own built in "sound card" to convert the digital USB audio signal to analog so it can be heard in the headset. With USB, the PC's sound card is not used. With this information take another look at what you have or are doing.

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After standby or hibernate must need a reboot to recognize Philips TV audio.It is frustrating to view a film with Infinity (http://www.infinitytv.it/)Thanks

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Hello,

after completing the Automatic Updates the sound on Lenovo T61 XPSP3 "disappeared". The "Sounds and Audio Devices" show no audio device present.

The Audio Device on High Definition Audio Bus has a Yellow "!".

Tried the following:

1. installed KB888111 obtained from MS hotfix.
2. Tried to install the Soundmax audio driver package (7KA114WW) obtained from lenovo support website and got the following message:

"Audio Driver Installation Failed"
3. After that Soundmax is not installed at all.

I've checked different forums and web-sites and nothing worked.

Installed Driver Detective which pushed the same 7KA114WW from Lenovo as solution for the Audio Device on High definition Bus.

I can't backup the updates using System Restore (tried few different check points) as it is not find any changes.

Any suggestions or help?

Please, any ideas before restoring the system to the factory setiings?
 

A:No Audio Device on Lenovo T61 Windows XPSP3

Try to install the sound driver in safe mode.

after that,boot to normal windows and try the sound.
 

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so i got this laptop yesterday and everything works fine, but when i start up a video game like overwatch or guild wars 2 some intermittent popping or crackling noises start happening and it's kind of disconcerting this happens with both the onboard speakers and headphones it's only when playing games though, with youtube and general use it's fine i contacted the chat support today and did a clean reinstall of my display drivers, one person suggested it was a problem with the computer's keyboard (?) and i've been trying to disable it and just use a usb connected one to see if that held any water but i don't know how to do that without the keyboard just reinstalling itself immediately any ideas? 

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I just upgraded to Windows 10 and since then I have an issue with the Dolby Digital app. ?See the error message I get when I try to start the Dolby Digital Plus application. Can anybody assist me with how to get the dolby digital audio plus driver 7.6.5.1 I have tried just about everything and can't seem to get it solved. The audio driver on Lenovo website for the E540 is also outdated and doesn't solve the issue. 

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It s incredible that the usb doesn t give the current that a normal audio interface need to work :/how can i get more power from my usb?thx

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