Tech Problem Aggregator

No Scanner - The default scanner is not attached

Q: No Scanner - The default scanner is not attached

Windows 8, of course; Brother MFC-7460DN Laser Printer. Paperport 14. Nothing I do will allow me to scan from that printer in Windows 8! However, I can print just fine.

Windows 7 machine, Brother MFC-7460DN Laser Printer. Paperport 14. Everything works just fine and dandy. I double checked just a little while ago, and scanning went off without a hitch.

The only difference between Paperport on the Win 7 machine and the Win 8 machine is that I bought Paperport 14 for the Win 8 machine and while waiting for it to arrive, I downloaded and installed the trial version.

I have uninstalled and reinstalled Paperport and the printer multiple times, in the Brother Utilities I clicked on and installed the Scanner Utility and still no joy!

Here's a snip of the Installation Diagnostics. The Scanner (Driver) Port looks hinky to me, but what do I know?

And, yes, I could use my Brother MFC-J825 for scanning, but that would be a pain because of the printer's location. Or, I could run into another room and use the J5910, but that would be even more inconvenient. 'Sides, I hate to have something that just won't work in Windows 8.

Bottom line is that it does seem to be a Windows 8 issue, because when I check, Windows says it's all good. And it ain't!

I would very much appreciate any help I can get with this, since I'm flummoxed so far. Thanks in advance.

A: No Scanner - The default scanner is not attached

Hi Wynonna,

I sense that you are usually very well versed in repairing your own issues so I doubt that I can help you; however, lacking any response to your issue, I will throw in "my2cents":

Please do not take offense to any of my suggestions if they sound too basic:

So, I assume you have already downloaded and tried the latest drivers from Brother?
Brother: MFC-7460DN: Downloads: United States

Can I also assume you are using it via a direct USB connection and it is not set up as part of a network and it is not wireless?

If so, can I assume you have applied the latest firmware update (9/6/2013)?
Brother Solutions Center: MFC-7460DN: Downloads: Others

9 more replies
Answer Match 80.22%

Hey all,

I am a sysadm for my company. I make a few extra bucks cleaning home computers for my users.

I would like any suggestions for a virus/malware scanner that does a good job on attached hard drives. I can clean computers manually just fine but I haven't been able to find a good cleaner that will scan an external hard drive and go into that registry to clean. I am trying to save some time and just attach their hard drive to mine. Surely Geek Squad doesn't spend their time logging into a computer and cleaning the virus that way?

I've tried Norton, McAfee and Avast for viruses. I've tried MB, defender and spybot for malware but they don't do the trick.

Does anyone have suggestions or is there even such a program available?

Thanks,
Doug
 

A:Attached drive scanner?

AVG does mine just fine. Everytime I plug it in it automatically scans it. It scans anything I plug in for that matter.

I can't swear it scans the same way it does the main HD but I can't see any reason it wouldn't.
 

3 more replies
Answer Match 79.38%

I have an HP C4380 (printer, scanner, copier, memory card reader). It is attached via WIFI. It prints ok. Embbedded web page is accessible. COPY function can be initiated from computer. HP SCAN program starts up but just hangs. No indication at the device. If I try the XP Scanner Wizard it says no scanner detected.

If I attach it via a USB port. It works fine.

DEVICE MANAGER show is attached and includes IP address.

ICON shows up on the SCANNERS/CAMERAS page. Properties says it is connected and working. PORT location says AUTO.
 

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Answer Match 79.38%

Win7 64
WLM Version 2011 (Build 15.4.3555.0308)
Canon LiDe 210 Scanner

Scanner output is not automatically attached to email. The email window opens and the scanned PDF must be manually attached.

Driver and software latest; Canon documentation states the output should auto attach.

MAPI works some - Word documents are automatically attached.

Any suggestions as to what I should look at to correct this issue.

TIA...Bill

A:Scanner Output Not Attached to EMAIL

Is there an option in the scanner software destination settings for "Scan to email"?

2 more replies
Answer Match 78.54%

Hi White Knights, Good Guys and Gals,

My PC was attacked, likely through Internet Explorer today, since I haven't downloaded anything. The following are is the list of Malware that XP Security Center has notified:

=email-worm.win32.netsky.q
=rootkit.win32.agent.pp
=backdoor.win32.kbot.al
=net-worm.win32.mytob.t
=net-worm.win32.dipnet.d
=virus.win32.hala.a
=trojan.downloader.js.multi.ca
=virus.win32.gpcode.ak

and Trojan Remover has identified
c:\windows\system32\vacinit.dll

and Mcafee
NTROSKRN... (rootkit trojan)

The program "Protection Systems" continues to pop up prompting me to buy along with random IExplorer bombs despite having removed it from programs. The system regularly freezes when I employ anti-malware programs.

I have attempted to use in normal and safe operating mode (Mcafee from safe command prompt)
=Mcafee VirusScan Enterprise (halts early in operation, Identifies NTROSKRN and 11 cookies)
=Stopzilla (Halts early in operation)
=Malwarebytes(fails to open even with changed name)
=Rooter Malware Finder (Eric_71) (operates results indeterminant)
=Trojan Remover (Runs. results indeterminant)

I am not in a good position to format the PC (in the wilderness).

Any advice what is preventing these malware programs from operating?

Thanks, and happy to repay the favor particularly if you like homebrew since PC wars arent my specialty!

Lookingtree

DDS (Ver_09-06-26.01) - NTFSx86
Run by Iamcomputer at 20:41:08.59 on Wed 07/15/2009... Read more

A:Unknown Attack Disables Malware Scanner/Antivirus/Spyware Scanner

Hi, lookingtree Welcome.Please read and follow all these instructions very carefully.Please download ComboFix from Here or Here to your Desktop.**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**If you are using Firefox, make sure that your download settings are as follows:Tools->Options->Main tabSet to "Always ask me where to Save the files".During the download, rename Combofix to Combo-Fix as follows:

It is important you rename Combofix during the download, but not after.Please do not rename Combofix to other names, but only to the one indicated.Close any open browsers.Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
-----------------------------------------------------------Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
-----------------------------------------------------------Close any open browsers. WARNING: Combofix will disconnect your machine from the Internet as soon as it startsPlease d... Read more

2 more replies
Answer Match 78.54%

I am looking at purchaseing a new scanner. I have several thousand slides and negatives that I am needing to scan and want to find the best equipment for this at a decent price. I've seen some people say the Plustek 7500i SE is a good dedicated scanner. Even the Plustek 7200i SE has a good rating. Is there any that are better or that you might recommend instead. I'm really struggling on what direction to go. A dedicated film scanner is suppose to be better quality but at a much higher price. I've looked up flatbed scanners for under $500 and the CanoScan 8800F seems to have the highest rating and good reviews.
If anyone could point me towards one they like or recommend I would greatly appricaite it.
Like I said I'm getting to the point where I'm getting confused on which direction I should go.
Thank you for your help.
Senna
 

A:Dedicated film, slide scanner - is the Plustek 7500i SE a good scanner?

6 more replies
Answer Match 78.12%

I have a Cannon PIXMA MP760 printer/scanner, the Windows Fax & Scan does not recognise this as a scanner
There is no help or support from the application
Is this a driver problem, if so how and where can you get the correct drivers to fix
Can anyone help

A:Cannon PIXMA MP760 printer/scanner not recognised as a scanner

If there is no Windows 8 driver, try with the one for Windows 7 http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp760#DriversAndSoftware

3 more replies
Answer Match 78.12%

please note this correction to my previous post the scanner is a VISIONEER 9020 NOT HP
Thank oyu edjal
 

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Answer Match 77.7%

My Norton Anti-virus scan shows 2 instances of Vundo on my computer, so I went and downloaded their Symantec Vundofix tool, but it was unsuccessful. I dont know what else to do. Here are the results from my DSS scan. SOMEONE PLEASE HELP!

Thanks,
Kyle


Deckard's System Scanner v20071014.68
Run by Kyle on 2008-03-27 15:57:40
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
5: 2008-03-27 19:57:49 UTC - RP5 - Deckard's System Scanner Restore Point
4: 2008-03-27 19:31:53 UTC - RP4 - Software Distribution Service 3.0
3: 2008-03-27 01:22:53 UTC - RP3 - Installed Symantec Technical Support Web Controls
2: 2008-03-27 00:02:52 UTC - RP2 - Removed CA eTrust PestPatrol
1: 2008-03-26 21:18:16 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 502 MiB (512 MiB recommended).


-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-03-27 16:00:10
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.ex... Read more

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Answer Match 77.7%

Deckard's System Scanner v20070711.54
Run by Michael Allen on 2007-07-18 at 13:10:36
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
39: 2007-07-18 17:10:43 UTC - RP39 - Deckard's System Scanner Restore Point
38: 2007-07-17 13:26:10 UTC - RP38 - Installed Windows XP KB828741.
37: 2007-07-17 13:25:13 UTC - RP37 - Installed Windows XP KB835732.
36: 2007-07-17 13:24:14 UTC - RP36 - Installed Windows XP KB823559.
35: 2007-07-17 13:22:50 UTC - RP35 - Installed Windows XP Q810833.


-- First Restore Point --
1: 2007-06-06 05:47:34 UTC - RP1 - System Checkpoint


Backed up registry hives.

Performed disk cleanup.


-- HijackThis (run as Michael Allen.exe) ---------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:38:57 PM, on 7/17/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WgaTray.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe ... Read more

A:my Deckard's System Scanner main.txt with extra.txt attached

The problem is that I have been told to remove my spyware since it was a known rogue program. My antivirus is off as per request. And I have 53 incidences of spyware from the scan I did online in the second step, I think it's called active scan. I have no further instructions as to whether to download recommended spyware and turn my AVG virus back on. Even though I feel as if that would be the smart thing, I don't want to do anything unless someone says it's ok.

I was in a completely different malware removal procedure yesterday and I copied everything on to a word document. I got to the Clean the Clutter stage and I couldn't download the cc program. I have resolved that issue and was able to go through the five step program today to get here. But, they are different procedures. Should I continue with that other process now that the download issue is gone and I could put security software in place? Or should I just let an analyst walk me through every step of the way?

9 more replies
Answer Match 77.28%

I am using XP cant use both devices together. device mgr recognizes just one of them. Get device mgr. code 38 "windows cant load the device driver for this hardware because a previous instance of the device driver is still in memory". The windows trouble shooter doesn' help solve this particular problem. I can load either scanner singularly and it does not give error code 38 and works fine unless I try to load both scanners. I have loaded latest xp drivers for each of these USB scanners. Does any have a fix for this problem. Your help would be appreciated.
Thanks edjal
 

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Answer Match 77.28%

Oh come on, what's up with this? will i have to go digging in the registry? I'd llike the standard windows fax and scan program when i click the hardware button on my scanner not photoshop, that feels like overkill for regular documents.

A:How do i choose default app for scanner

One question, When you installed the scanner software, did it give you the option of specifying your viewing or editing program? Some do and some don't.

rich

3 more replies
Answer Match 76.86%

Deckard's System Scanner v20071014.68
Run by Kamlesh on 2008-02-13 09:27:05
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 1 Restore Point(s) --
1: 2008-02-13 04:00:06 UTC - RP222 - Deckard's System Scanner Restore Point


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 254 MiB (512 MiB recommended).
System Drive C: has 0.25 GiB (less than 15%) free.


-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-02-13 09:36:28
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\SYSTEM32\services.exe
C:\WINDOWS\SYSTEM32\lsass.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\WINDOWS\SYSTEM32\spoolsv.exe
C:\WINDOWS\SYSTEM32\cisvc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\Program Files\SpeedBit Video Accelerator\VideoAcceleratorService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\SYSTEM32\svchost.exe
... Read more

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Answer Match 76.02%

Here is the main.txt details from Deckard's System Scanner (DSS) -

Deckard's System Scanner v20071014.68
Run by Narendra Vatsal on 2008-04-03 01:26:15
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
11: 2008-04-02 19:56:41 UTC - RP152 - Deckard's System Scanner Restore Point
10: 2008-04-02 19:51:35 UTC - RP151 - Software Distribution Service 3.0
9: 2008-03-09 17:40:36 UTC - RP150 - System Checkpoint
8: 2008-01-31 10:16:07 UTC - RP149 - System Checkpoint
7: 2008-01-10 12:00:32 UTC - RP148 - System Checkpoint


-- First Restore Point --
1: 2007-10-14 22:22:25 UTC - RP142 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Narendra Vatsal.exe) -------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:28:12 AM, on 4/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\... Read more

A:Task Manager disabled - Logs attached from Deckard's System Scanner (DSS)

Apologies for the delay in responding.

The workload on this forum is intense, and sometimes it is not possible to respond to every
inquiry.


Please do the following:

Download SDFix Save it to the Desktop
Right click SDFix.zip
Select: Extract All to extract it to its own folderNow, reboot to Safe Mode Restart your computer.
When the machine starts, tap the F8 key before Windows starts
You are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Press Enter to boot into Safe Mode.
In Safe Mode, open the SDFix folder on the DesktopDouble click RunThis.bat to start the script.
Type Y to begin the cleanup process.
The process removes any Trojan Services or Registry Entries found, and then prompts you to press any key to Reboot.
Press any key to restart the PC.
When the PC restarts the SDFix will run again and complete the removal process
It then displays Finished
Press any key to end the script and load the Desktop icons.
Once the Desktop icons load, the SDFix report opens on screen and saves itself in the SDFix folder as Report.txt.

~~~~
Next, download ComboFix
Save to the Desktop <<< Important!!

Information on the program - A Guide on using ComboFix: http://www.bleepingcomputer.com/comb...o-use-combofix
It includes the opportunity to install the Windows Recovery Console.

Before running ComboFix, close or disable all AntiVirus and AntiMalware programs so that they do not interfere with th... Read more

15 more replies
Answer Match 76.02%

Hi there

Just looking for some advice on an issue I am having at work.

A user cannot scan with the above scanner. They are getting the following error.

Scanner Status - 0 Error Number =1116 Twain Data Source Not Found Please Reinstall Scanner Software.

The Scanner is detected in Device Manager (No errors next to it)

I have uninstalled the software and reinstalled but the user gets the same issue.

I have added them as a local admin and once the software is installed I have logged on as the user. It detects that new hardware has been found and continues with the install but then they get the same issue.

Another user can log on to the machine and it works fine!

I have reseated the scanner to force it to pick up the connection but SAME ISSUE!

Any ideas would be greatly appreciated.

User is on Windows 2000

Thanks
 

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Answer Match 76.02%

Hi expert types. I have a canon scanner/printer MX320 and I just hooked it up to a new laptop. I installed the disc and it installed everything for the mx320, but when I try to scan something I get an error code from scangear that says turn off scanner error in scanner code 2,148,0 . What should I do? My dell came with Windows 8, so I figured posting here was the right place....I've tried to see if anyone else has had this problem prior to me but every site I go to just has nada. I've already tried unplugging everything, and also pressing the scan function on the actual scanner. (which is pretty much the only advice anyone had on the other sites I went to). Any help here would be greatly appreciated. I really can't afford to buy a new scanner right now and I need it for work.

A:Just installed my old scanner onto my new laptop and the scanner won't work.

Hi,had the same trouble with my HP printer.Worked on Windows7 but not on 8.Went to there website and downloaded new driver and works fine now.Hope this helps.

5 more replies
Answer Match 76.02%

Currently I use Microsoft Security essentials as my "active monitoring" - What i'm looking for is any virus scanners that you find work well? (I only like "free" scanners.)

Consider I'm not seeking an active "monitor" that runs as a windows process. What I'm looking for is a "file scanner" that scans designated folders/drives.

Now adays, if you're paying attention, the quantity of spyware/Trojans/active x viruses is at an all time high. It seems like I get infected going to common websites even. I am looking to expand my assemblage of file scanners. In my opinion, the more, the better. (Sometimes I like to scan my drives with 3+ virus scanners. I'd like even more.)

I currently use:

Malwarebytes - Sweet secondary scanner. Doesn't run as a process (is just a scanner) and isn't "active monitoring" Perfect!

clam - Sweet scanner I actually got lastnight. Takes a long time, and doesn't clean files? (that's fine, but not as good as I hoped)

Super Anti Spyware - sweet spyware scanner

Online Virus Scanners - Housecall - Housecall is the best online scanner I've found and actually cleans the files for FREE. (do you guys know any other good online files scanners?)

Can you guys reccommend any additional file scanners that scan windows drives/files? Please remember, I don't want it to actively manage/monitor! (I USE MSE FOR THIS) I want it to be a secondary scanner that scans u... Read more

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Answer Match 76.02%

Sprout scanner KO since win10 update. Officejet 6500A plus scanner unusable. Is there a way to choose?

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Answer Match 76.02%

Hi whats best image scanner for my MP160 as win2k image scanner is bad!

Please advice.

Arek
 

A:Whats the best freeware image scanner for my scanner?

Is this a Canon scanner? It should have come with software/drivers...
 

2 more replies
Answer Match 76.02%

According to Windows XP For Dummies from year 2002, any scanner can be used with Windows XP because of some basic WIA which permits scanners to be used without being installed. Since I have an older scanner which worked well on another Windows XP computer on which the scanner was installed, I figured I could follow the instructions in that Dummies book to use the same scanner in Windows XP on a different computer. So I began to try.Instructions began like this:To use the Scanner and Cameria Wizard,1. Click Start --> Control Panel2. Click Printers and Other Hardware, click Scanners and Cameras...BUT THERE WAS NO CORRESPONDING WINDOW PRESENT. THERE WAS SUPPOSED TO BE A SCANNERS AND CAMERAS WINDOW, BUT NONE THERE.I could then not follow any further instructions.I also found in Control Panel, an item called Scanners And Cameras, so I opened this to see if there were selections which I could follow according to the Dummies book. There was only an "install hardware" item inside. Also, somewhere along the attempted process, Windows invited me to look for drivers to install, but I was not sure if that fit my purposes or not. Would that path bring in the WIA software which Windows XP is expected to already have?What am I missing here? Windows XP is supposed to have some WIA software allowing basic features of any scanner to be used, but I could not find the instructions path to make use of the scanner. The scanner was also plugged in while I tried the process... Read more

A:scanner and camera Wizard for noninstalled scanner

Please click on Control Panel > Scanners and Cameras > on the Left side (as shown) there are Sub Headings for you to click on - Do you know if the scanner came with an install CD - That may have drivers listed on the CD - If not then visit the site of the scanner maker -If you can list the make and model for us, we may be able to link the driver site for you -Thank You -

13 more replies
Answer Match 75.6%

Hi Folks,

I have an All-In-One Brother MFC-J430W (MFC-J430W | Multi-Function Centers | Colour Inkjet - Brother Canada). It is capable of scanning up to 1200 DPI. I loathe all the crappy software that comes with these things, so I only ever use the windows drivers, or I'll install minimal drivers if I have to.

I've used the windows default drivers with this one - it shows up in the device manager as a "WSD Scan Device". I think I had to install a brother driver to get the printer working though (the scanner worked with the default windows drivers).

When I use Windows Fax and Scan or VueScan, the max resolution I can set the scan to is 300 DPI. Am I going to have to install the brother scan driver to scan at full resolution, or is there a way to tell the WSD driver that this thing can scan at up to 1200 DPI? I've tried install just the brother scanner drivers from the CD, but I can't find a proper .inf file (i've tried them all). I hope I don't have to install their whole crappy "suite" just to get the resolution issue fixed!

Thanks!

Win 7 Pro x64 SP1
MFC-J430W over WiFi

A:Scanner limited to 300 DPI with default windows drivers

Brother has both a full software package and driver-only ones available.

Brother Solutions Center: MFC-J430W: Downloads: United States

I hope that one is what you need.

3 more replies
Answer Match 74.76%

I have a Brother MFC-J825DW. I installed the software and it works fine.
Photoshop is also present on this machine (W7 Home, 64bit) and it was installed long time before the Brother.

When I scan a document from the device (pressing the SCAN button on the device, as oppose to from Windows), a window pops up in Windows asking me which software do I want to use for this scan: The Brother one, or Photoshop, hence defeats the purpose of a "one button scan" feature. There is no "remember this selection" option.

How do I set up the Brother to be the default scanning software?

Note that I have installed the same software in several other Windows (7 and XP) machines which also have Photoshop installed and never had this issue in any other PC.

Thank you.

A:Brother MFC Software - setting as Default Scanner Program

well you should be able to go into the printers section and set the brother printer as the default printer by right clicking on the printer you want as default and selecting set as default. That should take care of the issue. If not post back and we can go from there.

9 more replies
Answer Match 73.92%

Hi, having some problems with Windows Default scanner interface. Epson SX410 networked printer (connected to a router and serves a number of PC's, all Win7 64bit).

We have some specific software used to scan customer information into the program, sadly its been designed to use Windows default scanner interface.

The scanner does work through Epson Scan, and a few months ago I had successfully added so it functioned through "Scanners and Camera", accept since then the router has been swapped and for the life of me I can't figure out what, and how I'd managed to do it?

The device is simply not detected by "Microsoft Scan Service".

So the scanner works fine, accept not through the default windows 7 scanning software which is what I need.

Any suggestions?

Ive tried obviously re-adding the printer.

Thanks, James

A:Epson BX310 network printer - windows default scanner.

Hello and welcome Gorlist mate rather obvious I know but have you tried reinstalling the drivers??
Epson Stylus SX410 : Drivers & Software

9 more replies
Answer Match 73.08%

I have bought an Epson Perfection 1200S scanner, second hand. I hoped to plug it into the USB of my PC but only after buying it did I see that the 1200U model is for USB and the handbook for this 1200S model says that unless my PC has an SCSI board, I need to install one. The scanner came with an interface board but I am not confident about opening my PC to install it.

The scanner also came with a Microtech USB-SCSI-DB25B, which is not part of the Epson package but I guess is an extra that the seller threw in. It has a USB prong on one end that could go into my PC, and the other end would fit the cable that attaches to the scanner.

Can I install the scanner without using the SCSI board?
 

A:Solved: Can my SCSI scanner run as a USB scanner?

From the looks of it the Microtech USB-SCSI-DB25B is a usb to scsi converter so you should be able to plug it into the USB port and have it work. Seems like it should be Microtech USB-SCSI-DB25B to SCSI cable to scanner.

While Microtech USB-SCSI-DB25B did not give me too many things to look up... maybe you can provide a picture of this unit to verify....

either that or verify its something like this -

http://www.ramelectronics.net/html/usbxchange.htm
 

2 more replies
Answer Match 73.08%

Just wondering if anyone has the HP 3570c scanner. Is it worth the money? Does it work good? I know its cute, but other than that I want to know more before I buy it. I want to use it to copy slides onto my computer and make prints. Thanks for any comments, good or bad.
 

A:HP scanner 3570c - Is this a good scanner?

16 more replies
Answer Match 68.46%

7400c HP Scanjet Error Message, &quot;Scanner Not Found&quot; or &quot;Sorry Scanner Could Not be Initialized Hello, Thank you for looking at my post. I bought a new dell computer and reinstalled the Hp 7400c precision scan pro Scanning software. My old computer had XP. The new computer has XP Pro on it. I've been to the HP site and followed all instructions to fix this issue at: http://h10025.www1.hp.com/ewfrf/wc/documen...p;product=59553 The HP instructions are for XP not XP Pro. When I get to: Removing the key from the registry 1. Click Start , then Run . The Run window will appear. 2. In the Open box, type: REGEDIT . 3. Click OK . The Registry Editor window will appear. 4. Click the plus ( + ) next to HKEY_LOCAL_MACHINE . 5. Click the plus ( + ) next to Software . 6. Click the plus ( + ) next to Hewlett-Packard . I can only get this far. NO LanScan selection? What do I DO to get this issue fixed? 7. Click the plus ( + ) next to LanScan . 8. Highlight Client , and press Delete on the keyboard. 9. Click Yes to delete the key. 10. Close the Registry Editor by clicking the X button in the upper-right corner, and restart the computer to have the changes take effect Thanks, Sincerely, Nicola
 

More replies
Answer Match 67.2%

My scanner used to work, but all I get is that error message:
"Cannot find default data source in the current directory"
Don't know what that means
Disk whereabouts is unknown

If it's a driver problem, all I see are references not going past Win2000. I have XP Home.
 

A:Artec ViewStation AM12E Scanner - "Cannot find default data source"

It may be time to invest in an all-in-one printer (Printer, Scanner, Fax) They are not that expensive any longer
 

10 more replies
Answer Match 65.94%

I have a Brother all in on MFC-J615W and it has been BEAUTIFUL for me. One of the main things I've been doing with it is scanning old pictures for genealogy purposes. I LOVE the fact that I can use the option FROM the scanner that allows you to scan INTO a graphics/photo program all wirelessly (on the scanner, I select SCAN and then "into a graphics program"). It has always shown the "connecting" message in the printer display and then it proceeds to open the scan in Paint (as default). No problems. LOVE IT.

Tonight, I just can't get it to go. It acts like it is trying to connect, but then just goes back out to it's default display (the time) and I have no scan.

HOWEVER....if I were to open up the photo software and IMPORT from the scanner, I have no issues.....and yes, this is wireless, as well.

SO..because I can do one wirelessly and not the other, I wouldn't think it's the network...or am I wrong? It's just bizarre that it would connect one way and not the other. Hmmmmm......

It just takes longer to import than to just scan into a graphics program, I think, so I like to scan INTO the software from the scanner..

Thanks in advance for any insight!
 

A:Wireless Scanner. Can IMPORT from software...can't go from scanner INTO software.:(

9 more replies
Answer Match 54.18%
Q: scanner

My scanner " Bearpaw" has suddenly gone kaput on me. I usually scan thro' photoshop and the scanner goes through all the motions but comes up with a balck screen. When I try to scan straight from the panel to the computer it tells me there is no document in the scanner!I have tried with several different documents and it is all the same. I haven't changed any of the settings. Can you help me. I have windows 98SE.
 

A:scanner

Good Evening Nita, this kind of problem is very difficult to determine.
Scanners have a nasty habit of just dying like that.

I would suggest you try the scanner on another machine, you will need to install drivers or whatever, but it will save a lot of mucking around.
W-98 can be cantankerous and difficult to play with.

I often load a different operating system to test these things but that involves a lot of work for a newbie.

Others may have different ideas.

Cheers, qldit.
 

2 more replies
Answer Match 54.18%
Q: Scanner

I just bought a new Cannon Scanner LiDE20 and it keeps telling me there is no Twain source...what is that and how do I get it? Thanks. I've installed all the software already.
 

A:Scanner

10 more replies
Answer Match 54.18%

Sir,
I have HP 5p scsi scanner. I have a problem in my scanner. Now I am detecting yellow lines in the color Image. If the scanner lense and mirror is dirty how can I clean this. I am a technical person but I did'nt open scanner earlier. So help me.
 

More replies
Answer Match 54.18%
Q: Scanner

I have a Hp psc 750 scanner/copier/printer. When I'm trying to scan a document onto the computer to edit it, the document doesn't appear right. The alignment is way off, and some of the characters are all messed up, kind of like hieroglyphics. Is this a problem of maybe the resolution up too high or maybe an alignment issue with the scanner? Any ideas? I have Win XP and am trying to scan it into Word by the way. And image scans work just fine, it's just text.
 

A:Scanner

6 more replies
Answer Match 54.18%
Q: Scanner

I unhooked by scanner ro rearrange some equipment and forgot how it was connected. I think it should be as follows: Unhook from the printer the cable that connects to the computer, and plug that into the Scanner. Then I use the cable that came with the scanner, and plug it into the scanner, and then into the printer. Is that correct?
 

A:Scanner

sounds right
 

1 more replies
Answer Match 54.18%

Hi

I found and downloaded the a2 scanner (a squared).

Is it safe to use, does it do the job?

Thanks for any advice!
 

A:a2 Scanner?

PM this member..... http://forums.techguy.org/member.php?s=&action=getinfo&find=lastposter&threadid=212920
He is the resident expert on that one.

 

2 more replies
Answer Match 54.18%

I have Epson 4490 scanner that is connected to one computer running windows 7.In the same room I have another computer using windows xp.I want to be able to use the scanner on both.I have tried to install the software on the xp one,but it will not open the scanner.Just says it cannot be started.Is there a way to share the scanner between the rwo,or how can I get it installed on xp?

A:scanner help

see the two drivers that are competing with each other. Uninstall the driver that isn't working if that is the case. Click on the scanner driver and see if it is working properly. Before you do this, be sure that the USB cable is connected and the scanner is turned on.
http://www.rapidenumerique.frhttp://www.rapidesaisie.fr : http://www.saisiededonnees-idf.frhttp://www.saisiededocuments-idf.fr
http://www.archivagenumerique-idf.frhttp://www.saisie2documents.fr : http://www.saisiedetexte.frhttp://www.saisiedequestionnaires.fr

3 more replies
Answer Match 54.18%
Q: Scanner

Hi All,I am looking for a cheap flatbed scanner. It will have to run with win7 or better. It can be used. I will be using it for scanner text documents and once and a great while something in color. Anyone have any ideas?Thanks

A:Scanner

Just Google flat-bed scanners. You will find plenty and you can pick the one closest to your  area.

2 more replies
Answer Match 54.18%
Q: scanner

I have a Canon CanoScan D2400U scanner. I use Windows XP Home. My applications which used to recognise this scanner now seem to be unable to find it. If I go to control panel, Scanner and Cameras it is listed as being present and when I run the "test scanners or cameras" test it says "imaging device successfully completed the test". Any ideas? - I've already tried deleting it and re-installing.
 

A:scanner

6 more replies
Answer Match 54.18%
Q: scanner

I have a scanner Genius ColorPage-Vivid Pro 11 and MGI PhotoSuite Se software and all I can do successfully is to print a copy of what I scan. I can't save work or send it as an Email. The only time I can save or send is if it is the whole program which is too big for Email. I've been trying to find an understandable tutorial on it but can't.
 

A:scanner

8 more replies
Answer Match 54.18%
Q: scanner

Hope this is the right place for this ! have windows me just got a hp psc 1100/ 1200 series all in one scanner. the problem that iam having is when I scan a picture then e-mail it. it takes soooo long to send. dont have a clue on how to change this or where to start

sure I will be back

Thanks

lpguy
 

A:scanner

8 more replies
Answer Match 54.18%
Q: Scanner

can anyone help me find out why my scanner will not scar but my printer does print? It is an HP photo an dimaging 2.0 all in one and i cannot find the HP disk but I still don't understand why I can print but not scan ????? Any sugs?
 

A:Scanner

Can someone translate this for me---
 

3 more replies
Answer Match 54.18%
Q: scanner

I am trying to run a Mustek 1200 UB PLUS Through Ulead Photo Express 3.0 SE
Both are installed properly but when I try to scan I get, SCANNER NOT CONNECTED.

Any ideas
 

A:scanner

I had a similar problem with a Mustek USB based scanner a while ago. Not sure of the model number. It turned out that the scanner did not like being connected through an USB expansion hub to my computer. Worked fine plugged directly into the computer's USB port. Not sure if this applies in your case or not.
 

1 more replies
Answer Match 54.18%
Q: scanner

I'm or I've installed A cannon scanner. Went to use it and I was told my usb was not high speed. It told me I needed high speed usb hub controler. Is that something I can download. Or have to buy?.
 

A:scanner

6 more replies
Answer Match 54.18%
Q: scanner

i have a hp scanner 4400c with win xp and recently my images have had vertical and horizontal stripes and the colors are running. i have tried the usual- like unistalling and reinstalling software and updating it. i checked the connections and set the setting to default colors .i am still having the problems. any suggestions will be appreciated.
 

A:scanner

Have you downloaded the latest drivers from HP for your scanner on XP?

http://www.hp.com/cgi-bin/cposupport/swindex.pl?p=hpscanjet428447&l=en&c=MicrosoftWindowsXP
 

2 more replies
Answer Match 54.18%

I have a Umax Astra 3400 scanner, I just tried to install the programs and it seems to be outdated and on the adobe site, it won't provide any updates. Is there any way to use this scanner with the XP software or is there some application off the internet that will allow me to use this scanner?
 

A:Scanner & XP

10 more replies
Answer Match 54.18%
Q: scanner

Hi Guys

Hope some one can help, i have a Primax Colarado 1200p scanner with xp os. I am using paintshop pro software. The problem is when i scan the document if comes out black. Any advice will help

Thanks
 

A:scanner

9 more replies
Answer Match 54.18%

Hi I have an Hp PrecisionScan Lt for ScanJet 3300C series scanner.
I have loaded on the disc for Xp however when I connect the scanner It says that 'One of the USB devices attached to this computer has malfuntioned, and Windows does not recognize it. The scanner Is not meant for Xp only on 98 to NT I was wondering if anyone knows where I can download the drivers for this as I am having no luck looking for it.

Thanks in advance
 

A:HP Scanner

6 more replies
Answer Match 54.18%

I have an HP muliti purpose colour laser printer / scanner.
I have the correct software loaded but my Windows 10 machine always tells me the scanner isn't connected.
I've tried the Microsoft "Scan" application that came with my Windows 10 computer and the HP Scan software with the same responses.
When I use my Windows 7 computer there's no problem.
Any ideas?

A:Using a scanner

Hi, you need to check your scanner (model?) is Win 10 compatible, and also that if you are using an x64 bit OS, you have x64bit drivers installed.

If there are no 64 bit drivers for your scanner and your OS is 64 bit you have 3 options:
1. Buy a new scanner
2. Run a virtual 32 bit OS and use the scanner in that
3. Buy a copy of Vuescan (try the trial first)

Please post back if your situation is different.

As an outside possibility, run a scan with Drivermax (free for 2 drivers a day) - driver scanners are NOT recommended in general.

14 more replies
Answer Match 54.18%
Q: Scanner

ok this took me a while to do this but i had internet problems.

I formatted my computer a long time back and i can't install my scanner because it is saying that the TWAIN driver is missing.

I run Windows 98 and the scanner is a Canon CanoScan N670U.

Please help: my sisters are starting to get a bit irate.
 

A:Scanner

You can get drivers for the scanner HERE
 

2 more replies
Answer Match 54.18%

I have been trying for hours to get my hp 3500c scanner to work on my new computer. I keep getting this error message

An unexpected internal error has occurred. Click ok to close program, and then try on of the follown:

Restart the program (did that)
Restart the PC and then try again (did that)
Reintstall Photo & Imaging Software and try again (did that)

Nothing is working. Does anyone have any idea what else I can do to get this thing working? I am running XP

Thanks for any help...Wrenie
 

A:Need Help with Scanner

You need to apply the correct driver patch from HP to correct this issue.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?lc=en&lang=en&cc=us&dlc=en&product=73488&os=228
 

1 more replies
Answer Match 54.18%

i recently tried to install my visioneer 4400 scanner to my pc and am not having any luck at all it installs it and then won't open up...states that it is incorrectly plugged in ...or that it is not in enable bios mode...could i please have some assistance with this issue
 

A:my scanner

check the port you have plugged it into is enabled in the bios
 

1 more replies
Answer Match 54.18%

yes hi everyone..i have a problem...i have a scanner but when i install and try to scan something all i get is a black scan....the picture is just all black..it has nothing to do with color and resolution i know that...someone please help me!! thank you
 

A:scanner help

9 more replies
Answer Match 54.18%

Just clicked on a link and it claims that it will fix my problems. It's free so I am very skeptical.
Anyone?
 

A:PC Bug Scanner > Anyone used it?

I used it, & had no problems, but it wants you to buy it after the scan
 

1 more replies
Answer Match 54.18%

we just bought a new scanner and the soft ware that came with it isn't so hot, so i was wondering if there was something better that somebody could recomend. thank you
 

A:new scanner

Unless you have a top of the line scanner that SilverFast makes a TWAIN driver for you are stuck with the basic interface provided with the scanner. That is the software that opens for you to do the actual scanning with.

If you are talking about OCR, image editing, file organization, etc software then you have to be a little more specific about what you want to do that the included software isn’t doing for you.
 

1 more replies
Answer Match 54.18%
Q: scanner

HI

I'm running Windows XP Pro and my mother board is an Asus P4B. I have a scanner that I bough a while ago is an Acer Model Prisa 620p and I can't get it to work I have installed the latest drivers for XP (MiraScan v3.42s ) from Acer webpage http://www.acercm.com.tw/global/service/scan/drivers.htm and still my system can't find the scanner.
I tried uninstalling the drivers and installing it again, I tried adding a new device, If I go to the "Device Manager" under “Imaging Device” it said "Color Flatbedscanner" with a yellow exclamation mark beside it, I have clicked on that Device and I had uninstall it and then add device again and still is not working.

I have check the cables and everything is connected and secure, the scanner is on and has power.

So what else can do to make my scanner work?

Do I have to do something on my bios?

Thanks

Alex
 

A:scanner

12 more replies
Answer Match 54.18%
Q: Scanner

I can't seem to find a driver for my scanner for Win XP Pro, however I do have a driver for Win 98. Is it possible to run the scanner in windows xp using the wizard program in Win XP.

Thanks in advance for any help

Sherry
 

A:Scanner

What make and model scanner? I know there are some that flat-out refuse to work under XP.....a couple of the older Visioneer models come to mind.
 

2 more replies
Answer Match 54.18%

i recently bought an h.p. with windows xp. i am in the market for a new scanner. just need to know what the best is that i can get for around $150.00 . give or take a few bucks. also, compatible with xp.
thanks.....steaks355
 

A:looking for a scanner

6 more replies
Answer Match 54.18%

Hi,
I'm looking for a scanner that can scan both sides of a card as ID or driver license and export the details to Outlook. The idea is to be able to do age confirmation quickly for a business. Any recommendation?
 

A:ID scanner

12 more replies
Answer Match 54.18%
Q: Scanner

I'm having a problem trying to get my visioneer scanner to work. Ever since I downlownloaded a driver from window update it has not been working right. Asking for a wiafbdrv.dll That was not found. windows need the Me edition to continue, this disk may be provided by your computor or device manufacture. I have inserted the cd of the scanner and the Me disk and clicked ok and I can't get anything to work. Also can you tell me where can you find the view history of window updates that you downloaded. Much help will be very appreciated.
 

A:Scanner

9 more replies
Answer Match 54.18%
Q: Scanner

Well i do not know if there is anybody who can help me ?
My problem is , i've got a scanner a AGFA Snapscan 1212p
and before i was working with Windows 98, it worked fine, now i have Windows XP and it doesn't work at all anymore, does anybody know where i can download a driver ? or find another sollution to my problem ???
 

A:Scanner

You should get a driver here: www.driverguide.com You may have to register on the site first though.
 

1 more replies
Answer Match 54.18%

I tired to use my Canoscan FB630P scanner this morning and my computer says there it can't find a scanner. I checked the connection and it should be fine(I have my printer on the same port).

I get an error code 0x00070800, though I guess this just means no scanner found.

I just recently replaced my printer, could this of caused my scanner to go on the blink? Need help ASAP.
 

A:Scanner M.I.A.

Try going into your bios setup, when the computer is restarting, you'll need to hit a key, something like the DEL/delete key, Compaqs F 10, other computer may want F 1 or F 2....

Once there, look for some information regarding your parallel port, LPT ports, something similar...there should be an option to change it from ECP to Bi-directional....save changes, exit and try the scanner again.....

Also, make sure the printer is turned on as well as the scanner.
 

3 more replies
Answer Match 54.18%

hi all
amthinking of buying a new scanner to run on thelaptop using 7.
can anyone point ne to a fully compliant device that is reasonably priced

thanks all in advanced

fried head. not boiled, not pickled just fried

A:new scanner

Cant give you a lead on a new scanner, but once you see one you like, subject it to this test.
Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads

7 more replies
Answer Match 54.18%
Q: Scanner

I have scanner CanoscanD646U and use it regularly to scan documents - so typed and some printed. Can any one suggest how can I reduce teh size of the file scanned documents so that it takes less time for transmission as e-mail attachment. Pls tell me in which format it is better and how to reduce the fize size step by step. All are black and white documents and no pictures.
Amith
 

A:Scanner

all the documents are b&w, id recommend a monochrome bitmap-based format. use the Windows Bitmap format with the color setting at monochrome. try using the jpeg option. reduce the resolution of the image so that it is small, yet readable.
 

1 more replies
Answer Match 54.18%
Q: Scanner

I have a HP ScanJet 4100C Which I have been trying to access. Each time I try to access the scanner I get a window telling me that the scanner is being accessed by another program which I must either exit or wait until that program has finished with the scanner. My question is how do I find out what program is accessing the scanner so I can exit it?
Thank you
 

A:Scanner

Hi RexLeo, welcome,

Here is an article from HP......

http://www.hp.com/cgi-bin/cposupport/get_doc.pl?SNI=hpscanjet47301&LC=scanners&Tfile=bps03107
 

2 more replies
Answer Match 54.18%

NOT thrilled with my new IBM Idea Scan scanner. All reviews I read are great, but either I am STUPID or the instructions just STINK.

It keeps asking me to change my port setting from Standard to something else, and it is initialed by EPP? Enhnaced, I think? I have no clue how to do that, and the instructions do not explain. I can scan, seem to take forever, and cannot edit the image at all. Help???

Barb
 

A:IBM scanner ?

That is a setting in your motherboard bios.
Depending on what make your motherboard is you have to press a key (Most are the Delete key) while it just starts to bootup to get into the bios settings.
If you have the motherboard manual it may show how to change the port setting. I beleive it will be under Integrated Peripherals.
I usually set it to ECP/EPP.
 

2 more replies
Answer Match 54.18%

This is something that I only use once in a blue moon, but the moon is now a royal blue. My old HP 5510v printer was designed to use HP software for scanning and other purposes, but only in x32. This wasn't a problem with XP x64. because it has a Scanner and Camera Wizard, in the Control Panel that suffices quite nicely. I do not find this in W7 x64, despite the fact that when I checked Installed Windows Programs, it does show that scanning management is installed.

The question remains as to how to use this?

A:Scanner?

Try this, use add device.
Driver Install - Add Printer Wizard

4 more replies
Answer Match 54.18%
Q: scanner

I use Visioneer 8820 usb One touch. It was working fine. I mean the pic ture came out clear and looked like the original. But now the picture becomes blur, not clear.and when I enlarge it will show the wavy line all across the picture. I tried to contact them(the supporters) but there was never any one answer the call. and this is their number..: 541-884-5548. I tried at least 13 times in the past 2days. I talked to some fiend about this and he recommended me to remove the program and insall it again..I did that also but it was not cure..
Right now I use msn.explorer,
Please help me thank you.
Seri Chanmuang
 

A:scanner

There might be some light getting in to the scanner when you make a scan. Make sure the top of the scanner is right down on the article your scanning.
Also try cleaning the interior glass.
 

1 more replies
Answer Match 54.18%

Have upgraded to XP with only one problem. When attempting to download the software from HP site for my HP Scanjet 4200C series, I get a message indicating the software has not passed Windows Logo testing. If I continue with the install, will I be asking for trouble??? Answers to my email question to HP regarding this are just general info and don't seem to really address my question.
 

A:HP Scanner and XP

I think you only need this update: http://www.hp.com/cgi-bin/cposupport/swindex.pl?p=hpscanjet49528&l=en&c=MicrosoftWindowsXP

If that is what you are installing I would trust HP and install it.
 

2 more replies
Answer Match 54.18%

Ok using a cannon MG 3502 printer which comes with lousy basic OCR software. 
 
Is there better / free OCR software that I can use after I scan  the doc; that would look; be easy to save the doc and get set up the same as the original document and get add / remove text as needed  ? 
 
The bare bones on that came with the printer is bloody awful; the finished doc looks nothing like the original doc and hope I can do a whole better ! ? 
 
Thanks so awaiting the help . .

A:OCR / Scanner

There is virtually no free-ware OCR software, and what there is isn't very good - I've looked !  And good OCR software is fairly expensive,
 
One problem is that the software bundled with scanners is usually two or three generations out of date. The other problem is that OCR software seems to 'learn' as you use it, and the more you use it the better it gets at recognising the sort of documents you are scanning. The biggest problems I have found with it lie in the area of document formatting. You sometimes need to play with the settings that define the document image - it may look like single column to you but not to the scanner. One other easily adjusted setting (usually !) is the resolution you scan the document at. This needs to be at least 300 dpi for good results.
 
So, unless you are willing and able to pay out a fair chunk of cash for market leading software, you are probably stuck with what you have. But experimenting with the settings can lead to satisfactory results but you can expect still to do a fair bit of re-formatting of your document.
 
Chris Cosgrove

3 more replies
Answer Match 54.18%
Q: Scanner

Im looking for a good scanner. I mostly am going to cut pictures out of Magazines and post them on a website. What do you guys think would be good for that. Thanks
 

A:Scanner

i have a umax 3400 ubs connection .. very satisfied with it... got it at buy.com for under 100 bucks... have an hp at work..cant remember the model.. works great also.. but i like the software that comes with the umax better..
sb
 

2 more replies
Answer Match 54.18%
Q: Scanner

I have a Microtek scanner which my model is no longer continued, but I DL some drivers. Came as a zip DL. I unzipped it but can't figure out how to get the install to work. Don't see anywhere to click for install. AlsoWhen I tried to test the scanner, it said unplugged, which was wrong, said to check light on front ,which I did and it's on, checked cable connections, they're okay. Then it said to check the hub and make sure it is ready.How do I do that? Don't even know what a hub is. I didn't think I was that slow. Guess I am. Can you tell me what the hub is and how to check it?
 

A:Scanner

goto device manager and look for the device - it may have a yellow triangle against it - properties - driver - update driver
then browse to the files you unzip and have for the devcie
 

1 more replies
Answer Match 54.18%

All I get is this error messgae:

This has been happening for a month, but have not needed my scanner until just now!

Running: Win98 SE
M$IE: Version 6
Firefox: Version 1.0.3
Space: 2.08 GB
Other Hardware: Drive, Printer, Linksys Router, Speakers (Active DC-961P), etc.
 

A:Cannot run my scanner! HELP!

16 more replies
Answer Match 54.18%
Q: SCANNER

I PURCHASED A VISIONEER ONETOUCH 7600 SERIES PARALLEL SCANNER. I HAVE A PROBLEM W/THE PAPERPORT SOFTWARE THAT CAME WITH IT. WHEN CLICKING ON HELP AND THEN SCANNER HELP NOTHING HAPPENS. SPOKE W/VISIONEER TECH. SUPPORT AND THEY E-MAIL ME INSTRUCTIONS ON RE-INSTALLING. STILL DON'T WORK, REFERRED ME TO SCANSOFT AND THEY ARE SO BUSY THEY CAN'T GET BACK WITH ME. WOULD ANYBODY HAVE ANY IDEA WHAT MAY BE WRONG? WOULD APPRECIATE ANY HELP I CAN GET.
 

A:SCANNER

Well--first off--if I just bought a product and it didn't work right, and tech support couldn't or woudn't help me, I'd take it back and get something else. As far as your error, you were a bit vauge on the specifics, but if I were you, I would go to
Visioneer Support and punch in some keywords and see if there is an article on your specific problem.
 

2 more replies
Answer Match 54.18%

I recently purchased a Canon LiDE100 scanner and installed as directed on PC running Windows Vista. Problem is that intermittently when I seek to use any application involving the scanner, I get an error message indicating it is not available.

In WIA Scanners and Cameras; Properties: "Not available"
Test Scanner button: "The test failed because the device is not available. Verify the connection and try again."

However, in Device Manager: "The device is working properly".

The problem is always cured by simply unplugging the cable from the USB port, waiting a few seconds, and replugging it.

I have read some similar requests for assistance here, but they tend to relate to old equipment, and the advice to get a new scanner, upgrade drivers, etc does not apply to me. I have tried Canon's online help, but they have not been able to solve the problem.
 

A:USB scanner not available

Howdy,

Do you any other USB devices attached to the PC and if so do you have any problems with them?

Some Virus protection programs have to be disabled when installed the drivers for the scanner
 

2 more replies
Answer Match 54.18%

I have borrowed and Hammacher Schlemmer fim/slide scanning device. It simply plugs into the usb hub. But I can't get the thing to be recognized. And I have the same problem with certain card readers.; Is there a driver that I need?
 

A:USB scanner

6 more replies
Answer Match 54.18%

Hello,

I scanned a doument into word (it is a rtf file), and I re-saved it as a word2000 file.
Problem is it that I cannot do no edits or changes to the doument I cannot even insert page/section breaks. I know there is a simple/easier way to scan documents and have the ability to edit the document.
Any ideas/suggestion
Thanks for your help in advance

-S
 

A:HP Scanner Q - Please Help

You need some kind of OCR software to scan a document into word otherwise it will only scan it in as a picture.
 

2 more replies
Answer Match 54.18%

I have a E-Lux Scanner, model: V-3610 P ProScanner. The problem I am having is: I have a new computer with XP on it, I have tried several times to hookup and install, the software CD on my computer. Only to find out this does not work. So, I went looking for a new driver for my scanner. I have found out they don't make this scanner anymore. I have found the driver on numerous web sights, but when I go to download it, it won't install. This has been very frustrating for me. Could someone help me with this problem?
I am wandering if I am going to have to get a new scanner also?
 

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Answer Match 54.18%

Hi, The system that I support recently came under attack and we were tasked to review the logs.  I was tasked to conduct Q-TIP scans and review the log-tip files, yet I've never done either before.  What software would I use to review Q-TIP scans?Edit: Topic moved from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum. ~ Animal

A:Q-TIP Scanner

What does Q-TIP scan for?Based on the description provided in that link I would recommend using tools like Malwarebytes Anti-Malware, AdwCleaner and JRT (Junkware Removal Tool) which also create logs.However, you may want to double-check with the person who asked you to perform this task...I never heard of this software.

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Answer Match 54.18%
Q: scanner

I recently put some more memory into my computer windows 98SE.Since then, everytime I switch the computer on the light in the scanner comes on and stays lit up until I actually do a scan. I don't always notice it right away and am worried that it might burn out or something.Thr greentime setting has not been changed and has been set at 2 min.
 

A:scanner

From what I remember on my scanner, it does that too. Though it 'shuts off' after a few minutes
 

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Answer Match 54.18%

Hi, I've got a packard bell pc and a Packard bell 1200plus scanner but the pc is refusing to see it. The power light comes on when I plug it in and I get the "found new hardware" bubble but when I try to use it I get a "can't find scanner" message. I've tried reinstalling the software and reinstalling the device in the device manager with no luck. any ideas?
 

A:pc cant see usb scanner

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Answer Match 54.18%
Q: Scanner

I recently had a virus cleaned from my drive. Prior to this my scanner worked fine. After, I had to re-install the scanner software, which I downloaded from Microtek exactly like I did before. Now, the progran will launch, then it quits responding. Near as I can tell, everything is the same as before. Help!
 

A:Scanner

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Answer Match 54.18%

Is there an AV scanner that uses a lot of engines? like use avg, avast and nod32 among others, i have seen ppl talk about those but dont know any names.
is there also a non installing program that does this?
thanks
 

A:AV scanner

any one?
 

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Answer Match 54.18%
Q: scanner

i need help on installing my hp 4300c scanner on windows xp sp2 it says that the scanner is not reconized!....can someone help please
 

A:scanner

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Answer Match 54.18%
Q: scanner

I have a visioneer One Touch 7000 scanner. When I first connected it to my computer it worked fine. After having my harddrive changed, I reconnected and downloaded it again but this time when I scan something it doesn't come out the correct size. It is a fraction smaller. I have done everything in my power to correct this but nothing works. I even removed the program and re-reconnected. I tried contacting Visioneer but like all the big companies they want to charge you for any info. They already cheated me out of my rebate on this product.

wheatk
 

A:scanner

When you had your hard drive changed, did you keep the same OS ?
Have you checked their (Visioneers' ) website for updated drivers?
 

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Answer Match 54.18%

how can i get a scanner repaired ?do i have to send to the factory?is more likely cheaper to buy a new one?i have a hp scanjet 3400c that will not turn on ,first it was a bad power cord and so i replaced it and now its done it again but now it wont work even with a new cord.thanks
 

A:scanner help????

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Answer Match 54.18%

I couldnt get hp directer up so I uninstalled software for a HP 1315. Had problems with a "windows installer service" warning box but it finally all installed?But now when you try to use scanner it says : is it on? or cant find drivers. HP support is a useful as tits on a bull, so Im on my own.Now on the installation cd there is a folder that says scanner drivers could I copy that folder somewhere or ???????
 

A:scanner.....HP all n 1

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Answer Match 54.18%
Q: Scanner

my scanner keeps saying usb not connected what do i do please help!!!!!

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Answer Match 54.18%

I have been working on this for awhile now and finally got one problem solved and now I guess i am on to the next. grrr. I have an HP Photosmart 2575 All-in-one printer, scanner,copier. Up to this day it has been good. Not today though.I get... "The feature you are trying to use is on a CD-Rom or other removable disc that is not avialable."... not only comes up, but it takes me forever to make it stop. lol I am simply attempting to scan a pic onto HP Image Zone. I had to go into run and reconfigure my "Scan to screen on the machine and that worked.
I would be forever grateful to anyone who can help me with this.
Thanks ahead of time, Susan
 

A:scanner out to get me.

Hummm .. Been almost two days and No help yet ??
Personally, I refuse to install or run HP Image Zone ... Let's see if we can work around HPIZ.
There's other (better ?) ways to run your HP scanner besides using HP's Software.

Try this ... Go to &#9658; All Programs &#9658; Accessories &#9660; Scanner n Camera Wizard.
And see if you can run your AIO Scanner from here.
 

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Answer Match 54.18%

In a couple of months I will be purchasing a new computer with XP and I wanted to get a scanner that would be capatible with XP, not necessary but would prefer Black or Grey. Thanks
 

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Answer Match 54.18%

I have a friend who has Microtek slim scanner that I have had to talk her through loading the program everytime she restarts the computer. It is always telling her the scanner is not recognized after she shuts down and restarts. What are the possible causes. She's running Windows 98 and has the original program that came with it.

[This message has been edited by akareddog (edited 12-08-2000).]
 

A:Scanner not there

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Answer Match 54.18%

Ok..so I'm a puter retard. But I have a problem. My cd rom is not operating. And I have no dicks for re-install. This can be a problem when I what to install new devices, like a scanner for example. I pruchased a cheapo..(mustek 1200cp) Of course I can not install with cd, so I downloaded from site. But, it is still not working. What do I do now...return it and get my money back?
Thank you any and all advice.
 

A:cd rom and scanner

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Answer Match 54.18%
Q: scanner

On Epson scanner I can scan 6 photos at a time and saved them in Photo shop Elements 5. How can I separate them to be seen separate as one at a time instead all 6 together. Any help greatly appreciated.
 

A:scanner

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