Tech Problem Aggregator

Upgraded, but changed my mind (want clean install, help!)

Q: Upgraded, but changed my mind (want clean install, help!)


I upgraded from Windows 7 to 8 with the Windows 8 upgrade assistant, and chose the option to "install now".

I'm running windows 8 now, but I've changed my mind and want to do a clean install. How can I do that? I did't burn the iso to a USB the first time. And if I run the upgrade assistant again now it says I can't install windows 8 on this computer (because it's already installed)

Any help?


A: Upgraded, but changed my mind (want clean install, help!)

You should have an upgrade file on your desktop, click on that, it asks some questions and one of them is do you want to install later say yes, then another question do you want to create an ISO file just say yes, when it has created the ISO file, right click on it to burn it to a DVD.
Then boot from that to completely wipe your disk and reformat, make sure you have your key for when you start the installation. If you have a Windows Live account use that. Make sure you feel comfortable doing this and have anything you need backed up, this worked for me, I hope it works for you.

11 more replies
Answer Match 69.72%

Is there any way to tell
if a pc has been upgraded to windows 10 or clean install.

A:how to tell if pc upgraded to windows 10 or clean install

At the search box type winver > Enter
The popup box show s you what you have.
The following is just one of many ways to tell if it is a clean install...........................
If it is a clean install and you have not installed any programs afterwards, your Programs and Features will have nothing on it.
If it is an in-place upgrade, Programs and Features will list all the programs you have had installed from your previous OS.

0 more replies
Answer Match 69.72%

As topic says, friends laptop had Win 8 and he updated to Win 10. Now I wonder if he can install a clean Win 10 through USB with his Win 8 serialkey.

A:Laptop had Win 8 and upgraded to Win 10. Can I install a clean Win 10?

Originally Posted by JerryW

As topic says, friends laptop had Win 8 and he updated to Win 10. Now I wonder if he can install a clean Win 10 through USB with his Win 8 serialkey.

Yes. He can do a Clean Install.
Make sure the USB has the same Win 10 version as the one that is on the computer now.
He does NOT need the Win 8 product key.
When he starts the clean install, he will be asked for a product key.
Just select the SKIP option and continue.
Activation after install will be automatic.

2 more replies
Answer Match 69.72%

Hey all, resently I upgraded to Windows 10 Anniversary Update and I figured I should do a clean install along with it. Not because there is any issue or what ever but I feel like I need a fresh windows 10.

When I initiate the reset part and it reboots, at some point during the procentage process it stops and says the Reset has stopped and couldnt be performed. I read around the internet and they suggest you download the Windows 10 ISO file and run a repair so I downloaded it using the Media Creation Tool and put it on an USB drive, but it fails to launch the Repair too. Not sure why this happens and what to do about it at this point, any ideas?

More replies
Answer Match 68.88%

Ok, i've been doing some searching and it seems like my problem is a little unique. I was running Vista 32 bit last year with 2 gigs of ram. I upgraded to 7 pro 64 bit because i knew i was going to be upgrading to 4 gigs eventually. I bought the 4 gigs and installed them. I restarted my computer and the system picked them up. I don't think there was any issues as much as i can remember. Everything was up to date.

I recently had to do a clean install on my system. When i did this, my computer seems to only recognize 2 gigs of ram again, like i never upgraded before. I still have them in there, took them out, swapped them, and it still is showing 2 gigs in my computer as well as the BIOS. The Bios is updated, so i don't know what to do. Thanks to anyone who can help me.

A:Clean Install doesn't recognize Upgraded Ram

Try one stick at a time, trying one slot at a time. Then do the same with the other stick. If the result is that one or the other sticks does not work in one or neither slot, you could have a bad slot or a bad stick, depending on result.

1 more replies
Answer Match 68.46%

Hey guys, just got windows 10 installed on my machine, I upgraded from Vista. I'm happy with it, but I have a quick question:

When I got to the install screen, I decided to install windows without deleting the partion first. This has caused me to have a 700gb folder named 'windows old', that I have to delete.

My original intention was to delete the partion, as it's been about six years since I've reformatted my computer, I wanted to do this to speed up my computer and delete junk. For whatever reason I got confused and didn't do it before installing windows.

Now, if I delete the old windows folder, would that be the same as if I'd of deleted the partion originally? Or will there still be redundant files hanging around somewhere, slowing down my computer? If so I might have to do another windows install, this time deleting the partion. I want to speed my computer up as much as possible you see...

I hope you guys understand my question, and thank you for your time.

A:Quick question about a clean install (upgraded from Vista)

Deleting Windows.old does not remove the partition.
You cannot upgrade from Vista to 10 unless you buy your copy of Windows 10 from Microsoft.
The Windows.old folder is there for 30 days only so you can revert to your previous O.S. if you wish to, after that it will automatically be deleted.

4 more replies
Answer Match 68.46%

Hi all,

I figure this will be an easy one, but I just wanted to double check as there seems to be a lot of 95% complete info out there lol. Basically I was using the windows 10 preview long before windows 10 dropped and have kept using it and providing feedback since. I would now like to do an erase and reinstall on the drive with just a drag and drop back up restore - so I can be sure I'm providing accurate feedback on a clean install.

I just want to make sure I'm doing it the right way and not risking this finikity update licence they issued for windows 8 users. Am I right in thinking I just download the install tool from the insider program page, wipe my drive and away I go? or might this cause problems with my update licence?

Thanks in advance


A:Clean install of windows 10 preview on a computer upgraded from 8.1

First - a drag and drop back up restore is not a clean install. It is a restoration of a previously installed operating system. Second, what does you current activation screen say? Does it say it is activated with a digital license or entitlement? If it says digital license or entitlement than you are good to go to do a real clean install by booting from a Windows 10 installation USB flash drive or DVD, wiping the hard drive, and installing Windows 10 to the unallocated space.

If the Windows 10 setup asks for a product key, click the option to skip it. As long as you install the same version of Windows 10 to the same computer, it will activate automatically when it connects to the internet. If you had plain Windows 10 Home on the computer, then install plain Windows 10 Home. Do not install Single Language Edition. Do not install N edition. Do not install Pro.

2 more replies
Answer Match 64.68%


A while ago I've done a Win7 clean install following the instructions in:
Clean Reinstall - Factory OEM Windows 7

Under point 1) there is the link from which one can download the Win7 ISO file, put it on a DVD/USB medium, and perform a clean install. That way one can get rid of all the OEM's bloatware which sits on the HDD after having bought a new computer.

A few months ago the link in 1) took me to:
Official Windows 7 SP1 ISO from Digital River ? My Digital Life
where I could download the SP1-U version.

However, currently the link under 1) takes me to a completely different site:
Dell Community
and that site doesn't offer the SP1-U version anymore!

Why was the download site changed in the link?

Regards, Johan

A:Windows 7 Clean Install Download site has changed! Why is that?

Not sure why the link was changed (The admins will have had reason) but the ISO's on that site are the updated ones anyway. If you check the x__-____ codes they match the U versions on MDL


9 more replies
Answer Match 64.68%

Before : My harddisk has 2 partition. It is C : SYSTEM, and D : RECOVERY . Then I make new partition, shrink volume from C was named E : NEW .

After I was reinstalled windows by clean install, the letter drive and partition changed to C : SYSTEM , D : NEW, and E : RECOVERY there was before drive D changedto E..

Please help's normal? Thanks for the explanation....

A:drive letter partition was changed after clean install

That is not a problem at all. Unless you have a big problem with those letters, I would leave it as is. But you can change the drive letters in Disk Management (not C though).

6 more replies
Answer Match 62.58%

Hi, I am sorry if this issue was already discussed, but I couldn't find it. I decided yesterday to upgrade to windows 8 and I just started it. While I had to wait, I started reading about windows 8 and I came across "clean install". Unfortunately by that time I already choose "keep personal files", but now I am thinking I'd rather want a clean install. The system already finished the Iso file and I burnet it on a DVD.
Is it too late for a clean install? If not, what should I do?


A:Changed my mind

Welcome to EightForums.

No, you can clean install at any time.

Upgrade to Windows 8 with only a product key - Microsoft Windows

Originally Posted by Microsoft

• Make sure you’re on the PC you want to upgrade. This must be a PC that is currently running Windows 7, Windows Vista, Windows XP with Service Pack 3 (SP3), Windows 8 Release Preview, Windows 8 Consumer Preview, or Windows Developer Preview. (Windows 8 Setup checks that your PC meets all system requirements before it installs Windows 8.)

• Have your product key handy. You can find it in your online order information, in the confirmation email for your purchase, or on the packaging. The product key will look something like this:

• Make a backup of everything you want to keep. Save it somewhere you can get to it later, like an external drive or a DVD.

Always better to do a clean install.

Clean Install with Windows 8 Upgrade

Restore Backup User and System Files - Windows 7 Forums
Backup - Restore Files and Folders from in Windows 8

2 more replies
Answer Match 61.32%

I thought one redeeming attribute of Windows 8 was the new IE10 full screen version. Yikes! Just discovered that it doesn't accept plug-ins. Neither Flash nor Java will run within IE10.

Are you kidding! That all but eliminates using it. Now I know why there are 2 versions.

A:OK Changed my mind - IE10 is not good

Technically, Flash is already built into Windows 8. The immersive IE whitelists about 100 different sites to allow Flash content as a means to safe guard system security. Java doesn't work on it.

6 more replies
Answer Match 57.54%


I think I may have cleaned myself of an infection that I have come to find out may be called, "ZeroAccess Rootkit".

When I first was infected I found a work around where if I google search a site either through firefox or IE and click in the address bar it will allow me to go to the site. Through this and trying just about every solution out there I no longer have the redirect issue, but read that it can be in hiding.

I would just like some peace of mind to know that I am clean and can safely browse my banking sites, emails, etc.

I am on a win7 x64 bit pro.
All latest updates have been run through windows updates.

Please let me know what more detail is needed and hopefully someone can give me some peace of mind on my machine.

Thank you in advance.

A:Think I am clean of infection, but want peace of mind

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The l... Read more

10 more replies
Answer Match 55.02%

On my Win2K system at work I was running Adobe Acrobat Reader 6 and all the desktop icons were the Adobe ones.....and openned right away with the Adobe Reader program whenever I clicked on them.

I recently upgraded on-line to Version 7.0 and all the .pdf file shorcut icons changed to the default Microsoft flag icons. AND they have to ask me each time I click them what program I want to use to open it with. (and even though I check the "Always Open With" box, it asks me everytime I try to open one from my desktop.

What do you think happended?
Can I co into my registry and change something so the computer automatically opens them with Adobe Reader 7....and I'd get the Adobe Reader icons back as they used to be before I upgraded?

thanks, if anyone knows how, please

A:upgraded to Acrobat 7.0 Reader, but now all pdf. icons changed to the Microsoft flag

16 more replies
Answer Match 54.18%

My sister brought me her computer to fix it for her, said it was running really slow. When I first started the computer up and logged into Windows, I found a blue screen with a warning on it, "Warning Spyware Detected On Computer Please Install Antivirus Or Spyware To Clean Computer". I knew then that she had gotten some malware somewhere. I had to press ctrl-alt-delete and manually run the explorer bar, and then I got an error stating that Windows Explorer has encountered a problem and needs to close. I have been working around this and have searched the internet for ways to fix this malware problem. I have downloaded Malwarebytes' Anti-Malware and ran that, removing over 270 Trojans. But to no avail, the blue screen with the warning is still there and you still have to run explorer.exe manually. Here are my Deckard's System Scanner logs.Deckard's System Scanner v20071014.68Run by Michele McClure on 2008-07-19 12:35:38Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --55: 2008-07-19 17:36:06 UTC - RP1529 - Deckard's System Scanner Restore Point54: 2008-07-18 23:22:30 UTC - RP1528 - System Checkpoint53: 2008-07-10 18:11:37 UTC - RP1527 - System Checkpoint52: 2008-07-09 17:48:43 UTC - RP1526 - System Checkpoint51: 2008-07-08 17:18:40 UTC - RP15... Read more

A:Background Changed: 'warning Spyware Detected On Computer Please Install Antivirus Or Spyware To Clean Computer' On Blu...

Hello. I am PropagandaPanda (Panda or PP for short) and I will be helping you with your log.I will need some time to look over your computer's log(s). You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here. Please take note of a few guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself. Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if... Read more

3 more replies
Answer Match 54.18%

Hi all, my background changed to what is in the title saying Warning, spyware detected on yoru computer install antivirus or spyware to clean computer. I tried searching for solutions on google and already tried spyware doctor and spyware bot. When those didnt work I downloaded Hijackthis and ran it. The following is the long. Any help is greatly appreciated especially in layman's terms as I am not the most computer savvy. Thanks again. Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:57:22 PM, on 7/18/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\ibmpmsvc.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Funk Software\Odyssey Client\odClientService.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Connected\AgentSrv.EXEC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\m... Read more

A:Changed Background To Warning Spyware Detected On Computer Please Install Antivirus Or Spyware To Clean Computer

Hi kb1171,First, we need to backup your registry:Please go to Start > RunPaste in the following line:regedit /e c:\registrybackup.regClick OK.It won't appear to be doing anything, that's normal.Your mouse pointer may turn to an hour glass for a minute.Please continue when it no longer has the hour glass.Registry FixPlease open up an instance of Notepad.Click on: Start, thenAll Programs, thenAccessories, thenNotepadCopy (Ctrl+C) and paste (Ctrl+V) the following text in the quote to Notepad


[-HKEY_CURRENT_USER\Software\Classes\PROTOCOLS\Filter\text/html]Save it as "All Files" and name it RemoveFilter.reg. Let the location be your desktop.Navigate to your desktop.Double click RemoveFilter.regA window will prompt you to Merge RemoveFilter.reg with the Windows Registry, this is normal. Choose Yes/Ok.Upgrading Java:Download the latest version of Java Runtime Environment (JRE) 6 Update 7.Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".Click the "Download" button to the right.Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".Click on Continue.Click on the link to download Windows Offline Installation (jre-6u7-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun ... Read more

1 more replies
Answer Match 52.08%

I have a Samsung laptop that needs reformatting. It was originally purchased with Windows 7 Home Premium, then upgraded to Ultimate using Windows Anytime Upgrade. I have a paper copy of the HP to Ultimate product key, and the laptop itself has a sticker with the OEM Home Premium product key.

Can I create a bootable USB stick using, say, a Windows 7 Pro DVD I have, and deleting the ei.cfg file? I don't think I have a Win7 SP1 DVD sitting around anywhere.

I just reinstalled Win7 Pro onto a desktop PC last week, and had to go through all the updates which took many hours. I'd like to try to slipstream all the updates if possible.

I tried Microsoft's software recovery website, entering the Ultimate product key I have, but it would not allow access to anything with that key.

A:Best way to clean reinstall a previously upgraded copy of Windows?

You'd have to install Home Premium along with all its updates, activate, then run the Anytime Upgrade again to unlock the few extra expensive features hardly any consumer needs.

This is why the modern method to handle reinstalls is to save a backup image so you don't have to do all this more than once.

Everything needed is here to get and keep a perfect Clean Reinstall Windows 7.
Handling the media to unlock all versions and make a bootable installer is discussed in Step 1.

Read the Special Note for Samsung owners at the end.

9 more replies
Answer Match 52.08%

I have upgraded my Asus Zenbook UX303LN to Windows 10 single language and have recorded the upgraded serial key using windows serial viewer. Yesterday I unintentionally did something that cause my notebook can not boot properly. I tried to repair and recover the OS but it said that the reparation and recovery failed.

I tried to do clean install using USB booting. However, when the upgraded serial key didn't work for installation and activation. Anybody can help me to solve why the upgraded serial key doesn't work for clean install?

A:Activate Windows 10 clean installed using upgraded serial key

It did work for me on a clean install of 10 with a iso.

0 more replies
Answer Match 49.98%

Hi everyone,

I really hope someone can help me with this.

I'm the administrator on my computer, yet when I go to install the coupon printer from, I get "You must be an administrator to install the Coupon Printer."

I have gone into my downloads folder and right clicked to run the installer as administrator, yet I get the same message, never fail. I'm at a loss. I've installed other programs with no message like this.

I've done a bunch of searches into my problem, but it seems most people have had luck when they do the right click to run as admin.

Thanks in advance.

A:[SOLVED] I am the administrator, yet I cannot install program. Losing my mind.

"Coupon Printer" sounds like malware. Win8 may be refusing to install it for that reason.

9 more replies
Answer Match 49.56%

So hipacritly, if you accepted the win10 upgrade, did the "fresh install option", and decided you wanted to go back to win7 in the future, how would you do it? Can you use any normal win7 install media and grab the key from win10 before you blow it away? Do you have to call in and give the robot your win10 key?

A:Clean win7 install after clean win10 install?

nightanole said:

So hipacritly, if you accepted the win10 upgrade, did the "fresh install option", and decided you wanted to go back to win7 in the future, how would you do it? Can you use any normal win7 install media and grab the key from win10 before you blow it away? Do you have to call in and give the robot your win10 key?Click to expand...

I recommend imaging the windows 7 system using acronis or some other imaging software. Then doing the upgrade activating then reverting back to the image.

Lets say you already wiped it out and did a clean install. there is no way that I no to go back to windows 7 without a windows 7 key. There are downgrade right but they still require a key (I know it's stupid).

4 more replies
Answer Match 48.72%


Due to some corruptions in files system that can't be repair. I decide to do a clean install of vista from recovery partition preinstalled in D drive.

My question is does the clean install also clean out any hidden/unactive virus/rootkit if i format the laptop to its factory condition?

I have tried various AV software on this old laptop but the results come out clean but I still suspect there're some remain hidden as the system is slowly corrupted.

A:Clean install vista from recovery partition in D drive also clean virus?


The answer is yes it will, if you do a destructive install (Format "C") & it has not infected any other drives.

So, what drives do you have on your system? "C" (System) & "D" (Recovery) plus DVD/CD drives.

Do you have anything else? USB plug in hard drives or USB memory sticks etc. etc.

4 more replies
Answer Match 48.72%

Hi BC,
Couple months ago I spent some time in your malware forums trying to resolve issues with a constantly running Windows 7 media center which I noticed was running - not my - porn and bitcoins through. The issue progressed, solutions did not, files got locked, online access became scarce, and as I couldnt keep in timely contact with your well-intentioned helpers here, my thread was closed. To not be a burden on volunteer time, I left the idea of one on one help behind and sought additional insight on my own.
4 months after first noticing an issue, I have my same refurbished HP notebook with no accessible OS, no way to install one from disk, no income, and no hope.
I do have 12 weeks of notes from the most tenacious remote hack I believe exists. It has swallowed my entire home network and every machine in it, even those not configured for online access.
To start, I just want to get an OS on my laptop. I've long since kissed my data goodbye. I ran killdisk multiple times - the last time took 6 days - but I still have an X drive with a registry, command prompt, notepad, you name it, on my machine. I just dont have normal access to "windows"... all these individual programs I can access through command prompt.
Today I'm looking at a new security log called "backup" that starts, "administrative privileged user logged on. Parsing template defltwk.inf. Configuration engine was initialized successfully..."
I have an X drive but no C drive. I have 238Gb of unallocated space on a... Read more

A:Can't clean install Win 7: Can't create partitions or clean disk. Remote hacked.

Hard drive manufacturer?
Can you enter the BIOS?
System manufacturer and model?
In spite of your assertions...the original topic reflects no evidence of malware found, IMO.

1 more replies
Answer Match 48.3%

Hi Folks,

I just did a clean install of Win7 and must have done something wrong. I found a file called Windows.old.

I would like to wipe my hard drive completely clean and then install a fresh copy of Windows 7 Home Premium.

How do I accomplish this task? It's a good time to start over because I'm just at the stage of adding the security software. Already did the drivers but don't mind doing those over again.

I have a Dell 5150, Pentium D820, Dual Core 2.8 GHz with 3 GBs memory.

Many thanks,


A:Clean Install of Win7 - Wipe Hard Drive Clean

Do you a regular Windows 7 installation disk, with Product Key?

If so, boot from that disk by setting your DVD drive as the first boot device in the BIOS or by choosing the DVD drive from a menu. Do you know how to do that?

Midway in the installation process you will come to a screen that asks where you want to install Windows. Look for "drive options, advanced" or something very close to that. Take that choice.

At the next screen, all of your partitions will be shown. Delete them all.

That will leave you with nothing but "unallocated space".

When you install to the unallocated space, it will be automatically formatted by Windows and you should end up with a very small "System Reserved" partition and a large C partition covering the rest of the drive.

Back up your data before beginning.

Windows.old is your old installation. If you proceed as above, you won't get it.

With 3 GB of RAM, you should probably go with 32-bit.

4 more replies
Answer Match 47.46%

Hey guys. Long time lurker, first-time poster.I have a Sony VAIO VGN-S460 Laptop. It's not my main pc, but it's still quick and gets the job done. I wanted to use it for some music recording but the HD was almost full. I decided to buy a new one and use the old one as an external whenever I needed it.It came with a 80GB 5400RPM HD so I went out and bought a 500GB 7200RPM HD - This one exactlyThe BIOS recognizes the 500GB, but when I go to install XP, after Creating a partition. it doesn't matter whether I choose the quick or normal formatting, it comes up with this error:"Setup was unable to format the partition. The disk may be damaged. Make sure the drive is switched on and properly connected to your computer. If the disk is a SCSI disk, make sure your SCSI devices are properly terminated. Consult your computer or SCSI adapter documentation for more information."It's a legit XP CD - Laptop was working fine before the switch - Ram was upgraded recently as well.Any ideas? Does the BIOS limit HD capacity??Thanks in advance, guys!

A:Upgraded Laptop HD, now XP won't install

Well, it's very possible the drive is bad. You can visit the website of the hd manufacturer, download their diagnostic utility, burn it to cd, boot to it and run it. But if I were you I'd return the drive. I'd also replace it with a better known name brand (ie, Seagate, WD, Maxtor, etc).

10 more replies
Answer Match 47.46%

My colleague is about to purchase a second hand PC
When he first spoke to the sellers son he was told it had win98 os
Now the seller says he has put XP on
If we go to see the PC is there a way we can tell whether he has done a fresh install or just upgraded

A:is XP upgraded or full install

11 more replies
Answer Match 47.04%

I think I have a virus or malware and have been unable to get rid of it after many tries, and I am having multiple problems with this home built computer running Windows 7Pro 64bit. I installed a retail version of Windows 7Pro 64bit and I have my original installation disk. I want to do a clean erase of my 480GB SSD and then a clean install of the same Windows 7Pro 64bit. Can you tell me how and provide any cautions etc. Thanks.

A:How can I do a clean erase of my SSD to clean install Windows 7?

Hello Joseph,

If you like, a normal clean install will also wipe the drive before installing.

Clean Install Windows 7

2 more replies
Answer Match 47.04%

I am current running on Windows 10 Pro, upgraded from Windows 7 Pro Retail.

I am going to make a fresh install Win 10, but with which Product Key will I need to use to active (Windows 7)?
Or do I have to install Windows 7 first (and upgrade to Windows 10 again)?

Or, if I want to transfer my license to an another computer, do I need to install Windows 7 first?

Thank you so much :-)

A:Fresh install, upgraded license

You simply install 10 Pro and skip key entry. In rare event, it does not activate, use 7 pro key to activate.

To transfer to new pc, you can clean install windows 10, and use 7 key to activate. However sometimes it will complain key is in use, so you would need to reinstall 7 (don't do all the updates), then telephone activate it, saying that is your only pc. Then you will be able to clean install 10 and use 7 key to activate. You are required to move OS from old drive of course.

A good trick is to install 7 on a spare hard drive, temporarily removing drive with 10 installed.

0 more replies
Answer Match 47.04%


I have sony vaio VGN-NW15G with 250GB HDD Vista Home premium 32bit
Recently my HDD crashed to respond so I bought new 750GB HDD.
Once I replaced with new One I try to run Recovery disk to install everything but I am fail to install error:333.
I have no Idea how can i install vista again.

If any one can help I appriciate for help.


A:How to install Everything in new upgraded 750gb hdd from 250gb

The recovery discs that come with preloaded systems usually require the HD currently in the machine to be exactly the same as the one that was in the unit when sold. I would contact the maker or check their online support. Perhaps you can get a discounted upgrade to Windows 7. Or you may be able to install Windows 7 for evaluation purposes using an install image. You may want to check out Windows 7 Help Forums for guidance. The evaluation period is plenty of time to determine everything works.

6 more replies
Answer Match 47.04%

Hi all,

Iv'e just bought a new motherboard, gigabyte ga-n650sli-ds4l (rev 1.0), new processor, intel Q6600 2.4 GHz and a new 250GB sata hdd with a Zalman heatpipe and 600W PSU and i am using my 8600GT from my older system. Originally i tried to boot up with the old IDE HDD which had XP Home OEM installed and it would not boot up past the XP splash screen just after the BIOS - kept on rebooting. I thought this would be because i'd changed major components in the machine so i fired in the new SATA drive. Now when installing XP with the same CD on a pretty much split new system i boot up via CD and run through the drivers copying accross etc etc but when windows then reboots to load up the installation it restarts the PC. Sometimes i get further and it gets to the point where i can enter dates and times etc but it still restarts. Iv'e tried 3 diffrent copied of XP so i doubt its the CD. Ive taken it to my local PC shop to make sure ive not missed anything silly like the motherboard contacting the case but its all ok from that angle - have tried all the ram chips in all slots, tried booting with only one chip etc but still the same issue. Also put most of the old stuff on the new motherboard and the same problem. Have also updated the BIOS incase thats the problem but im thinking iv'e been sent a duff motherboard? Any suggestions would be much appreciated!

A:Cant install XP on a newly upgraded system

Please do not Double Post, as this tends to confuse the Technicians when you are getting different advices.

You are being assisted here....

This thread is now CLOSED!.

1 more replies
Answer Match 47.04%

I feel sure that the portable is just not current enough on hardware and marginal on RAM. So I plan to replace the existing HD with a SSD.

Thelaptop is a Dell E5510. I am so far unfamiliar with W10 and do not know how to determine what the processor is, size of the HDD, and how much RAM it has. Is there software in W10 that will profile the hardware?

In any case, I expect that the procedure will be the same. This is what I would do in the absence of a better plan:

update w10
back up my files
clone the existing HDD to a SSD using a USB>SATA cable (suggestions for free or low cost software welcomed)
replace the existing HDD with the SSD
boot up

Is this a good plan? Happy to hear a better one.

A:laptop upgraded to 10 is very slow now. install SSD?

A clean install would be better, if you don't mind re-installing your programs/applications:
Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums

In between steps 6 and 7 of the above tutorial you would remove the HDD and install the SSD and do the clean install to the SSD. You could then connect the HDD to the SATA to USB adapter/cable to retrieve files from it.

If you do want to clone, Macrium Reflect Free and MiniTool Partition Wizard are both good free programs to accomplish that.
Macrium Reflect Free

Best Free Partition Manager for Windows | MiniTool Partition Free

10 more replies
Answer Match 46.2%

The quick version: IR receiver fails auto install on two Windows 7 PC's upgraded/built from retail upgrade DVD(s). Installs with no issue on PC's pre-loaded with Windows 7 from OEM (Toshiba, HP, etc).

The long version: I have the Pinnalce USB Remote Kit, and it worked great on my Vista x64 HP Slimline, bought just to be a HTPC. I upgraded it last year to Windows 7 via DVD purchased from Amazon, and it continued to work. At some point - not sure when - it became nearly unresponsive, and about 1 out of every 10 key presses would do something, and usually the wrong command. As an example, if using the remote to search through MC music, hitting the right arrow key 20 times may result in it putting "#6*" on the screen, showing it was interpreting the key presses incorrectly. The red light in the receiver would also randomly blink, when no other IR activity was present. I plugged it into my Toshiba Win7 x32 laptop, and it worked perfectly, so I knew the device was fine, it was a problem on my PC. I assumed it was something my daughter had done, and put off messing with it for a while.

When I finally got back to it, I couldn't find anyway to diagnose what was going on, so I started doing system restores back as far as I had them. Nothing fixed it, so I figured the new build I wanted to do in the future would take care of whatever had messed it up. The current hard drive started to fail, so I bought a new hard drive, and used my Win7 x64 upgrade DVD t... Read more

A:IR receiver install fails on Win7 upgraded PCs, not OEM

I was having a similar problem with a MCE remote that came with my Hauppauge WinTV-HVR-1600. When I plugged the IR receiver into a USB port, it would install the driver for the eHome Infrared receiver (USBCIR) as seen in device manager, however the remote did not function at all. The red LED on the receiver would light up when a button was pressed on the remote but there was no response. After contacting Hauppauge customer support and reading a lot of forums I was still at an impasse. My system is running off a clean install using upgrade media of Windows 7. I started snooping around in the device manager and stumbled upon the Action>Install Legacy Hardware menu. Choose 'install hardware manually from a list,' then 'show all devices.' Scroll down in the manufacturer list and choose the first instance of Microsoft. Choose 'consumer IR devices" from the list on the right and finish the wizard. It should install the correct HID and Keyboard drivers to let your IR receiver work properly. Good luck!

1 more replies
Answer Match 46.2%

I currently have a Dell XPS 8700 PC running Win 7 64 bit SP1

Intel Core i7 4770 @ 3.40GHz 31 ?C
Haswell 22nm Technology

6.00GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)

Dell Inc. 0KWVT8 (CPU 1) 28 ?C
Manufacturer Dell Inc.
Version A00
Chipset Vendor Intel
Chipset Model Haswell
Chipset Revision 06
Southbridge Vendor Intel
Southbridge Model Z87
Southbridge Revision C1
System Temperature 28 ?C

FHX2300 ([email protected])
DELL 2009W ([email protected])

223GB INTEL SSDSC2BW240A4 SCSI Disk Device (SSD) 33 ?C
931GB Seagate ST1000DM ST1000DM003-1CH1 SCSI Disk Device (SATA) 35 ?C
931GB Seagate ST1000DM ST1000DM003-1CH1 SCSI Disk Device (SATA) 31 ?C
1024MB ATI AMD Radeon HD 7500 Series (Dell) 44 ?C

I bought the recommended max amount of RAM upgrade from Cruicial (32 Gb)

I ran Mem test and the RAm checked out OK before I installed it.

When running this RAM I get BSOD and constant freezing of the PC.

I also get a whole host of new Event errors in my Event viewer when i run this RAM.

I'm over my head and can't figure out what the issue is.

Can anyone here help?

See attached diagnostics.

More replies
Answer Match 46.2%

I currently have a Dell XPS 8700 PC running Win 7 64 bit SP1

Intel Core i7 4770 @ 3.40GHz 31 C
Haswell 22nm Technology

6.00GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)

Dell Inc. 0KWVT8 (CPU 1) 28 C
Manufacturer Dell Inc.
Version A00
Chipset Vendor Intel
Chipset Model Haswell
Chipset Revision 06
Southbridge Vendor Intel
Southbridge Model Z87
Southbridge Revision C1
System Temperature 28 C

FHX2300 ([email protected])
DELL 2009W ([email protected])

223GB INTEL SSDSC2BW240A4 SCSI Disk Device (SSD) 33 C
931GB Seagate ST1000DM ST1000DM003-1CH1 SCSI Disk Device (SATA) 35 C
931GB Seagate ST1000DM ST1000DM003-1CH1 SCSI Disk Device (SATA) 31 C
1024MB ATI AMD Radeon HD 7500 Series (Dell) 44 C

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 6093 Mb
Graphics Card: AMD Radeon HD 7500 Series, 1024 Mb
Hard Drives: C: Total - 228833 MB, Free - 159134 MB; D: Total - 953866 MB, Free - 630202 MB; E: Total - 953866 MB, Free - 109998 MB;
Motherboard: Dell Inc., 0KWVT8
Antivirus: ESET NOD32 Antivirus 9.0.377.0, Updated and Enabled

I bought the recommended max amount of RAM upgrade from Cruicial (32 Gb)

I ran Mem test and the RAm checked out OK before I installed it.

Whe... Read more

A:BSOD when I install new upgraded memory by Cruicial

16 more replies
Answer Match 46.2%

COMPAQ PRESARIO M2000, AMD SEMPRON MOBILE 2800+ @ 1.6GHz, 256MB RAM, 40GB HDD, DVD/CD-RW, Wi-Fi, WINDOWS XP... I upgraded this to 1gb ram and vista ultimate but service pack 1 wont install for vista.

A:why wont vista sp1 install on old hp upgraded from 256mb 1gb

You'll also need Aero-capable graphics card, which includes DirectX-9, also needs to have a Windows Display Driver Model (WDDM) driver and Pixel Shader 2.0.Does your system meet that criteria?message edited by Jennifer SUMN

3 more replies
Answer Match 45.78%

HELP!  I am attempting to upgrade my graphics card to my HP Desktop P7-1280t CTO but I am not having any success in getting the CPU to boot and recognize the hardware.  Is there an option in BIOS settings I need to change to get my system to boot with the new hardware?  I have attempted to install the three following, the first two of which were listed on HP's list of configurable options for my specific system when I purchased it in 2012:  1. Radeon HD 7570 (2 GB) - Won't boot to initial HP blue splash/setup screen - screen goes to sleep due to no available source2. Radeon HD 7450 (1 GB) (got the HP-specific version!) - Won't boot to initial HP blue splash/setup screen - screen goes to sleep due to no available source3. GeForce GT 730, (2GB) GDDR5 - Boots to initial HP blue splash/set-up screen and stops - does not respond to any other options from this point. All drivers are current and HP has not released any updates to the BIOS since 2012.  System information: Microsoft Windows 10 Home - Version   10.0.10586 Build 10586x64-based PCIntel(R) Core(TM) i5-2400 CPU @ 3.10GHzBIOS Version/Date           AMI 7.16, 10/5/2011SMBIOS Version                2.6Embedded Controller Version     255.255BIOS Mode          LegacyB... Read more

More replies
Answer Match 45.78%

Hey guys. this is my first post. I hope to also start helping others soon as I have been helping friends and family. I need to learn Hijack This though and get back up to date with current technology.

I just upgraded a Dell Inspiron 8600 laptop and did a fresh install of Windows XP Home for a friend. The hardware upgrades were a 60 GB HD to 160 GB HD,and 512 Ram to 2 Gig Ram. The computer reads all the newly installed hardware but runs really slow. I mean everything does like opening, closing and deleting files. It also takes like 35 seconds just to get to the first "LOADING XP" screen. What can the problem be? It wasn't that slow before the upgrades. I haven't used the laptop for about 2 years but I know it's supposed to be faster than what it is because a friend has an identical inspiron that runs faster and it is not upgraded at all.

I think the problem is that I have a temporary AC adapter that can't charge the computer but can power it. Can this be the problem? Perhaps not enough power to the new WD 1600 5400 rpm Hard Drive? The memory is 2 1gig sticks from crucial. I am in the process of ordering an official AC adapter though.

Any Ideas.


More replies
Answer Match 45.78%

Hello everyone,

First off thank you for being here as I've just performed some major upgrades to my system and was freaking a bit with the BSOD that I'm getting so I hope everyone can help.

Here's the system spec info:

Windows 7 Home Premium 64 bit SP1
AMD Phenom II X4 945 Processor
Asus M5A97
8 Gb Kingston Hyper X DDR3 1600
EVGA NVidia GTX 560 Ti
Onboard sound
Western Digital Caviar Green WD10EARS 1TB 5400 RPM 64MB Cache SATA 3.0Gb/s
Orion 585 W PSU
IN WIN Maelstrom case
3x120mm 1x251mm LED fans

I had tried to overclock the cpu to 3.6Ghz but have now dropped it back down to a 12.5 multiplier to bring it back to the stock 3.0Ghz that it would normally run at but any other help would be greatly appreciated.

A:BSOD playing BF3, just upgraded MB, RAM, Vid Card and fresh OS install

perfmon report shows USB drivers haven't been installed. Check your mobo manufacturer's website (PC manufacturer if it's a pre-built system) and install chipset drivers (for USB 2.0 and 1.1) and any USB 3.0 drivers that may be necessary.

Remove all overclocking while we troubleshoot. Once the system is stable, then we can resume the overclock.

Only 58 Windows Updates since SP1 - most systems have 70 or more. Check Windows Update for any available updates.

EVGA Precision (same components used in Riva Tuner and MSI Afterburner) is known to cause BSOD's in some Win7 systems. Please uninstall this software immediately.

In the event that this doesn't fix it, post back and we'll start hardware diagnostics.



Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010612-19515-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Jan 6 22:34:32.440 2012 (UTC - 5:00)
System Uptime: 0 days 0:29:09.673
Probably caused by : hardware
BUGCHECK_STR: 0x124_AuthenticAMD
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`08318028 00000000`b66ac000 00000000`00000135
BiosVersion = 0705
BiosReleaseDate = 08/22/2011
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010612-26800-01.dmp]
Buil... Read more

2 more replies
Answer Match 45.36%

I had many problems with BSOD crashes, and decided to make a new clean install (SSD or harddisk).
If I make a new clean install (no upgrade) is it enough to create 1 continuous unallocated disk and then it will make a clean install
Or do I have to "clean up" my old disk first before making a clean install?

A:Clean disk before clean install?

You can delete all of the partitions on the disk that you're installing Windows to. The installer will automatically create the partitions that it needs (2 for an MBR disk, 3 for GPT), and format them. It takes very little time, at least on an SSD.

13 more replies
Answer Match 45.36%

Hello community,
I recently bough a Sandisk SSD to upgrade my XPS 15 - L502X
The disk is recognized properly in the BIOS (A12), SATA operation is set to AHCI.
I prepared the SSD as described on sandisk KB and i can use that disk when i use a SATA to USB adapter as an external drive (i can copy files on it)
Unfortunately, i cannot install any Windows on it (i tried Windows 10, then tried Windows 7). It ends with differents errors.
Sometimes the install process just get stucked.
Sometimes the install process goes very fast without any issue but i got a "A disk read error occurred" at startup.
Few times, i got the Windows 10 blue screen at startup telling me that there was an I/O error.
Is there anyone having an idea if i am missing something to get it work?

Thank you very much

More replies
Answer Match 45.36%

Hi I followed the sysprep tutorial and managed to download a windows 10 pro image before microsoft changed the link back to the image creation tool so I would have an install.wim file as apposed to the install.esd which normally comes with the image tool.

I upgraded the PC from Win7 Pro to Windows 10 using the get windows 10 free upgrade I logged in and checked the activation - Win10 Pro activated with digital entitlement all good.

I then followed the tutorial to sysprep a new image via hyper-v installed all the software I wanted removed most of the windows apps etc.

I rebooted after setting up the answer file everything was fine it restarted in sysprep mode I clicked ok to the sysprep rebooted and created a user Admin, I created a new normal user changed the user policies set the startmenu and exported the xml file used policy edit to set same for all users everything was as it should be I used a tool to create the default user based on the one I had just setup.

to test everything I added another user but had to do this via the admin tools computer management as the add user in control panel would not load. The new user had all the same settings everything worked just fine so I deleted the two normal user accounts and created an image ready to deploy.

I loaded relect and deleted the PC's current partitions and then loaded the image I had created the system restarted I logged in as admin wentto check activation and it said it had failed and the PC did not have a digital ... Read more

A:Upgraded PC win7 to win10 tried to install image activation not valid?

First, are you using build 10586 of Windows 10? Second, did you try changing the product key to your Windows 7 product key on the activation screen under Settings, Updates & Security?

2 more replies
Answer Match 45.36%

AMD 8 core 64 bit system I built.

1. installed free, w10pro upgrade.
2. made a disk image and repair cd.
3. can I now roll back to w7 64pro. and still keep an option to
latter do and clean & fresh w10pro install to a new ssd. (will my digital verification still be valid?
without all the fragments from 7 and my old programs?
Thank you.

A:w10pro upgraded, roll backto 7pro, install w10 on new ssd at a future

Sure - you can clean install at any time.

0 more replies
Answer Match 44.94%

I have looked through solutions for this issue, but the suggestions don't seem to fix my issue...

I am running Windows 7 SP1 Pro 64-bit on a Dell Optiplex 760, and try to do a clean install of Windows 10, using the ISO file which I downloaded from Microsoft & burnt on to a DVD, and instructions from the tutorial on here, which are very good. I downloaded the correct 64-bit version.

I boot from the DVD, enter my region (UK), and choose custom install, and then my hard drive does not show up on the list of where you would like to install. I have all my USB's unplugged (except keyboard/mouse).

I tried deleting my partions using MiniTool Partition Wizard (bootable DVD), so that the entire disk is unallocated. That didn't fix it. I also tried creating a new partition (NTFS) of the entire drive (to get one Primary NTFS partition). That didn't work. I also tried setting that partition as 'active'. The same.

Before formatting etc, I tried a boot from the Windows 7 install DVD, and the hard drive does show up, unlike the Windows 10 DVD.

Do you think it's an issue with the Windows 10 installer?

I downloaded another version of Win10 from the MS Tech Bench page, but same issue.

After formatting etc, during the Windows 10 boot, I tried another suggestion to open up Command Prompt (Shift + F10), and ran 'diskpart' - and no drives are found. I checked the Bios, and it was there.

So presumably that is the issue. If i ran 'diskpart' with my prior Windows 7 install, diskpart sh... Read more

A:Windows 10 clean install - hard drive doesn't show up before install

Welcome toTenforums, Simon.

I am a little concerned that the Windows 10 setup program on DVD does not have drivers to properly see and interrogate the system on your PC so that the hard drive is visible. It's the second similar case on this forum that I've seen recently. You also seem to be trying to clean install on an empty PC - is this correct, because if you do so It will not activate.

After much to-ing and fro-ing, it was finally possible to *copy the Sources folder from the setup ISO file onto a partition on the hard drive, and run the setup from there, where it wasn't possible to boot from the DVD, even though it worked elsewhere.

If you still have Windows 7 installed (and you should do for Windows 10 activation purposes - if just to obtain a genuine ticket for digital entitlement), and you have the ISO download available, the solution is fairly simple. If you haven't you will need the Windows 7 key to activate the install.

You seem pretty PC savvy so, I'd ask you to follow the bolded instructions from the * in the 5th para above.

1 more replies
Answer Match 44.94%

My system setup:

Intel Core 2 Duo E6600 Conroe 2.4GHz
GIGABYTE GA-965P-S3 LGA 775 Intel P965 Express ATX Intel Motherboard
XFX PVT71PUDP3 GeForce 7900GS 256MB 256-bit GDDR3 PCI Express x16 SLI Supported EXTREME Video Card
OCZ S.O.E 1GB 240-Pin DDR2 SDRAM DDR2 667 (PC2 5400) {TWO OF THESE}
Western Digital Caviar SE16 WD2500KS 250GB 7200 RPM SATA 3.0Gb/s Hard Drive
SAMSUNG 18X DVD?R DVD Burner With 12X DVD-RAM Write, LightScribe Technology Black IDE Model SH-S182M
I put up the whole entire name of the parts from Newegg just to make sure I did not foget anything like model # incase you guys need it. Anyways on to the problem. Everything goes good all the way up to the Completing Installation part. It will hang there forever. I've tried a few times, sometimes it would just hang there forever until I reboot it and it gives me the usual error you all are used to hearing about about not being installed properly, or it will randomly restart on its own and give the same error. I have searched and searched and searched but I can't seem to find anything that helps. I've tried messing with the BIOS like instructed from some other help sites but I do not have much experience in the BIOS so maybe I'm missing a setting I need to change? If someone that knows about this motherboard can tell me the steps on what I should change and how to get there I would greatly appreciate it and try it out. My computer has no floppy drive just so you guys know. Also I'm not sure what version of BIO... Read more

A:Vista Home Premium Install Hangs At Completing. (clean Install)

First of all, Did you install the sata drivers?

In the Bios set every thing to default.

Vista asks for a few questions then does the rest its self. give it tops about 2 hours usually takes like 30 min or less.

You say you got an error message? Please post the entire message

2 more replies
Answer Match 44.94%

Originally I set it to install and walked away came back hours later so I wasn't at the pc watching things. Anyways I managed to damage some files or something and for whatever reasons i could not figure out how to repair them. The microsoft forum was a bust no even one person tried to help me so I got sick of waiting and deleted the partition on the drive and made a new one and formatted it within the installer loaded from boot of the vista CD. That part went fine and quick. However when arriving at the step where its expanding files it took almost an hour before it spun up the CD and began increasing beyond 0%. From there up to 5% at best increases (avg 3%) then the CD spins down and idles for at least several minutes and then spins up gets a little farther and repeat. Basically the amount of time its just sitting there is probably 20 times or more longer than the time its actually progressing. Why is this? Is it supposed to do that? It seems odd to me that it wouldn't just keep spinning the CD and continuously progressing. Especially on a system with a dual core 3.2 ghz and 2GB of ram installs should zip through no time at all. I'm sure the install will be done before anyone replies but i thought I would check here in case its something I should be concerned about as a possible problem with my system.

A:Clean install of Vista 64bit on brand new pc is this norma install behavior?

8 more replies
Answer Match 44.52%


I recently did a clean install of Vista Home Premium x32 and upon completion am unable to connect to the internet. I received the following error: "windows unable to install ethernet controller." Upon accessing Device Manager, I noticed yellow exclamation marks associated with my network controller. I have an Acer Aspire 5536-5224 notebook. Windows could not locate the drivers on the machine and I cannot connect to locate. As a matter of fact, I'm not sure where to begin searching for the driver! Any help you can provide will be greatly appreciated.


A:windows unable to install ethernet controller after vista home premium clean install

Hi -

Try this Broadcom driver from Acer Support -->

Acer Support -->

Regards. . .



1 more replies
Answer Match 44.52%

My spouses pc all of a sudden wouldn't boot, not into safe mode or anything (vista), and so we were going to upgrade anyways to windows 7, so i bought the upgrade windows 7 and attempted to do a clean install and reformatted the c: drive which has 250gb, and each time i start the install it bogs down and gets stuck on the install files and cycles over and over and never goes anywhere. I also performed a start up repair and it cycles over and over for hours on end, please help!

A:Boot config not working, tried clean install, can't install windows 7

Welcome freakyfrowe

I assume from your specs this is an acer laptop. Check this thread for a lot of ideas.

Questions to use for help with Installation Issues

Disconnect all not necesssary USB devices, printers, ext monitors, TVs, etc.

Also this Tutorial on Clean Install with upgrade disc

Clean Install with a Upgrade Windows 7 Version

Edit: Optimize Hard Drive for Install

SSD / HDD : Optimize for Windows Reinstallation

9 more replies
Answer Match 44.52%

I would like to install Vista Home Premium 64-bit on my home computer. I currently have Media Center Edition 2005 installed, but want to start from scratch (i.e., NOT upgrade) and install the 64-bit version of Vista Home Premium. I have two questions:

(1) If I buy the retail boxed version of Vista Home Premium, will it contain the 64-bit version in addition to the 32-bit version?

(2) When I pop the DVD into my computer and reboot, what (if anything) do I have to do to get it to install the 64-bit version? Will I be prompted to choose?

Any guidance or experiences would be greatly appreciated!


A:Vista Home Premium Clean install - what do I need to install 64 bit version?

Oh great. I can answer this question (I think lol). I could not find a retail 64 bit version of Vista Home Premium. I had to buy the Vista Ultimate. I originally bought an OEM version of the 64 bit Home premium for $119, (I had all kinds of problems that turned out NOT to be from Vista, but that is another story). I exchanged it for the Ultimate retail version which came with Microsoft support. I have recieved better "support' from this website than the official MS support BTW. Anyways........

The Ultimate version of Vista came with 2 installation discs, one the 32 bit version and one the 64 bit version. I popped the 64 bit version disc in and it installed 64 bit Vista on my computer with no additional prompts. While I was unable to find the 64 bit RETAIL version of Home Premium, I'm sure that if you do, it will only contain the 64 bit version on the disc. While I was kind of hacked off to pay much more for the Ultimate than I was anticipating, I like the additional features. Hope this helps.

3 more replies
Answer Match 44.52%

Trying to install Windows Vista Service Pack 1 (KB936330) , but whenever I try to install it, the error code 80070017 appears saying the update has failed. I have numerous times to install it and it still won't allow me to install the update.

A:Error Code 80070017 when trying to install updates after a clean install.

Have you allowed Windows Update to run automatically to get all the previous updates? it should follow on to install SP1 automatically without intervention.

1 more replies
Answer Match 44.52%

I purchased a Toshiba Satellite C50 loaded with windows 8 but want to revert to windows 7.

I have downloaded the necessary drivers and have mounted the .exe files onto a USB pen for installation.

Before I proceed to wipe windows 8 I'd like to know - if I install 7, will my trackpad stop functioning?

If so, how do I install the relevant drivers from the USB pen?

Thanks, John

A:Clean install of windows 7 - how to install drivers from USB memory stick?

99.9% sure that W7 will identify the trackpad and install it. You just run the exe's using file explorer or Start >Run then browse. You may decide to leave the laptop as the W7 install left it but you should check Device Manager to ensure there are no unrecognised devices

2 more replies
Answer Match 44.52%

This is what is happening. A friend gave me his DELL Inspririon 531 2007 Desktop. It has a pirated copy of 7 ultimate x64 (which I am not sure if this supports 64 bit). Prior to looking into how old the machine was, I was able to install 8.1 64 bit. But it wouldn't allow me to install any drivers from the DELL site. Said that the machine wasn't compatible. So, I tried with Windows 7 32 bit and I am getting this error. I have deleted all partitions, but now, I do not have that option when I choose Custom-advanced. There is no Delete option.

A few times I got the error at 5% other times at over 60%. What can I do to get this to install? It is a legit DVD of windows. Why would it have allowed 8.1 to successfully install now it is doing this? What files are missing? I have tried both deleting the partitions and not deleting. Same result.

A:Clean install error Windows cannot install required files.

Install the correct version of windows that`s on the COA, either buy a new installer from Newegg or call Dell for Recovery CD`s.

The dvd you are trying to use is corrupted and no good.

9 more replies
Answer Match 44.52%

Hey guys!

I have a new ASUS ROG G751JT-DH72 laptop, and I have been trying to install Windows 10 and Ubuntu on it. It came with Windows 8.1, so I upgraded to 10, then did a clean install of 10. Version was Home 64 bit.

That went reasonably well: only thing after the clean re-install was that on boot, the screen did nothing but flash on and off. I found out that I could get it unstuck by mashing F12, and that disabling fast boot fixes the problem permanently. My cleanly installed fresh Windows 10 worked perfectly.

I then installed Ubuntu 15.04 in the small space that I had left for it on the SSD, and gave it the whole 1 TB drive for my "home" folder.

Afterwards, Windows was gone. Mind you, the bootloader still showed up in the Grub menu, but when I tried to launch it, it told me something was wrong and I had to recover it. I tried, but couldn't: bootrec /scanos told me it found no Windows installations.

So I figured: second attempt! I rebooted using the Windows 10 DVD, and during parititioning nuked everything and created new partitions from scratch.

About 90% through the "Getting files ready" part, it failed. Error:

"Windows cannot install required files. Make sure all files required for installation are available, and restart the installation. Error code: 0x8007025D"

I see some people here had the same thing, but not on laptops as far as I can tell. Anybody out there who has any idea how to fix this? I tried:

- Two Windows 10 discs
- ... Read more

A:Clean Install on ROG: Error 0x8007025D (cannot install required files)

I have the same problem.. I have tried different ways to clean install windows 10 but I still get the 0x8007025D error code :/

4 more replies
Answer Match 44.52%

Let me start out by saying a clean install is the better way to go; however there may be some instances where a motherboard swap without having to reinstall is preferred. If you are like me and want to avoid all of the custom settings, shared drives, etc; then this option can save a LOT of time.
Recently I did this task on my own network storage system or home server. Some more modern parts became available to me for doing a build. Not only was the motherboard swapped, the system drive was cloned from an ide drive to a more modern sata drive. Here is how you go about swapping boards without a clean install.
This will work on both sata and ide type drives however if you have sata and the sata controller mode is set to AHCI or Raid, you may have problems. If your sata controller mode is set to ahci, you can attempt to swap to native ide in the system bios before beginning this task. If it boots using native ide, then you should be able to do the swap. If it does not boot when changing the controller mode, then you are out of luck.
The old motherboard was a NForce4 with a single core AMD FX-55. The new board was an Epox 945 intel chipset with a Pentium D 940. It does not get much more different than those two chipsets/cpus.

With the old board still installed, do the following. During this procedure, DO NOT reboot. Tell the system later for the reboot.
1 Uninstall any software that is dependent on the old board. This would be things like onboard sound driver, onboard nic driver,... Read more

A:Moving a Windows Install or Swapping Motherboards Without a Clean Install

16 more replies
Answer Match 44.1%

During a virtual install, there is a question to install upgrade which says will move everything to the (new) windows folder or to install clean.
If I answer upgrade, will all my windows ?stuff? be MOVED from my Windows 7 Pro? When I close the virtual machine will there be nothing left for my Windows 7? I?d like to have access to my Windows 7 drives, camera, etc.
Or do I need to do a clean install?

A:Install Consumer Preview Clean Install or Upgrade?

Hello Beachboy, and welcome to Eight Forums.

If you are installing W8 (guest) in a VM running in W7 (host), then it will not affect your W7 installation at all since it's only a VM running in W7.

Depending on what VM program you are using, you might take a look at the tutorials below to see if they may help. Once setup using either tutorial below, you would go into the VM's settings to set what you would like to share/use from your W7.


Please, let us know if you have any further questions.

Hope this helps for now,

3 more replies
Answer Match 44.1%

Hi all, I'd appreciate any help I can get on this, my laptop hdd died a few days ago and I've been pulling my hair out trying to install w7 on a brand new HDD i bought.


HP Pavilion DV4 1228CA
Systemboard ID 30FB
AMD Turion X2 Dual Core Mobile RM 72
4Gigs of RAM DDR2
BIos F55
Factory Install, VISTA
New HDD I'm trying to install: Seagate Momentus 7200.4, 500gb

Replacing: Fujitsu250gb MHZ2250BH G2

- I boot into Windows Installation and select language.
- Shift + F10 - Diskpart - List Disk = NO FIXED DISKS FOUND
(I can see the new drive when I attach it to my desktop pc via USB enclosure, so I know it's not faulty.)

- Where do you want to install windows? - Load Drivers - I found the AHCI SATA driver here: Software & Driver Downloads HP Pavilion dv4-1228ca Entertainment Notebook PC - HP Customer Care (Canada - English)

and used the W7 86x version on my USB key. It seems to load fine, but the result is still: "No Drives Found"

I don't know where else to look for the appropriate drivers. Seagate does not provide any and there are no other drivers on the HP website.

I managed to flash the BIOS with a new version just before my old HDD crashed (it was on the fritz so I managed to back up my data on a USB)

- I've also tried the Clean Installation Guide posted here, no difference.
- I've tried formatting it in Disk Management, still no detection.
I've looked at many forum topics here and it points to an SATA non-detection issue?
or could ... Read more

A:No Drives Found in W7 install, trying clean install on HP DV4 1228CA

When you boot into BIOS, is your drive listed?

8 more replies
Answer Match 44.1%

Hi all,

I'm working on a re-install of all components following a complete corruption of the boot sector on my drive which could not be fixed with repairs. The last time I installed everything fresh, I had no issues. Between then and now, there have been no hardware changes on my system, but now I am having issues installing the IDT Codecs.

I keep getting an error along the following lines:

ExitError: Error=Device Object not present, restart the system and run setup again.

Running under compatibility mode, and running drivers from both the motherboard CD and the manufacturer website both have the same effect. The CD, when booted, says "This OS not support!" and only contains 32-bit vista codecs. ECS' website download indicates the IDT drivers as being compatible with Win7. Both do not work. It is almost as if the hardware "disappeared," despite the fact that I was using the drivers quite successfully till just 2 days ago, when the boot sector went kaput.

Windows has installed its own default set, which do nothing to power the 8mm jacks which I use with my speakers, but instead put sound through the HDMI, which is useless because I use a dedicated graphics card. I have tried uninstalling this codec and re-installing IDT, to no effect. Windows replaces with its own default codec.

I have referenced this thread here, but offered solutions do not seem to work for me: Intel IDT Audio Driver will not install

L... Read more

A:IDT Audio Drivers Won't Install - Win7x64, clean install

Do you actually have the newer IDT audio chip or an older SigmaTel audio chip. In most cases the newer IDT drivers will not work with the older SigmaTel chips.

If the drivers are Vista compatible and the correct IDT or Sigmatel (32 and/or 64) they should work in Win 7.

When you reinstalled did you install any motherboard chipset drivers? Generally, on a reinstall if the chipset drivers are not installed then some device drivers and especially sound drivers will not install.

5 more replies
Answer Match 44.1%

I have been experiencing a really aggravating problem with one of my
computer that I can't sort out. Perhaps you might know of a
solution.... A few weeks back my system crashed, the apparent result
of some registry changes that messed with some critical startup items.
I figured that the easiest thing to do was a clean install, given
that nothing particularly important was on the disk, and the files
that were, I easily got off by setting the drive up as an external
disk. When I went to do the install the XP installer doesn't see any
partitions on the disk. On the screen where you can choose to delete a partition or install a system on an existing one, there is just a list that keeps repeating [drive not recognized] or something along those lines. At first I figured that this was just an issue with the existing problems on the drive, so I wiped it completely clean and reformatted it. When I went back to install
again the same thing happened. Not only does the installer not
recognize the partition, but I get the blue screen of death if I try
to navigate through my options on the installer screen. I hooked up
another disk I had sitting around, and the same thing happens. I
really don't know what to do...installing a new system has always been
that easy way out of a problem, but it seems like I am up a creek here. Have
anyone ever heard of anything like this before?

A:Major issue with XP install...BSOD while trying to do clean install

Hi chodeburn

Sorry for the delay in getting a reply to you (been on vacation).

Try using the diagnostic tools for your hard drive to "zero-write" the drive: if anything is wrong with the drive, the utility will provide an error number. If the zero-write finishes successfully, it usually re-certifies the drive as error-free ---

If a 'drive-overlay' was used to help an older motherboard 'see' the total capacity of the drive, check with the motherboard manufacturer's website to see if a Bios update is available (for example, one with 48bit LBA support, to recognize large hard drives greater than 137gb). That is a better solution than a drive overlay.

Windows XP prior to SP1 did not have built-in support for drives larger than 137gb. If necessary, slip-stream your XP CD with SP2, to make for a smoother installation ---

If the drive is a SATA type drive, don't forget - especially with the earlier versions of XP, to provide your SATA driver via floppy diskette by pressing the F6 key when prompted early in the installaton procedure.

And check that your Bios settings correct, and the timings at stock speeds, before installing. [... and stay disconnected from any networks, wired or wireless, disconnect printers, cameras, webcams, scanners, multifunction devices, PDAs, memory card readers, etc. -- until the installation is finished]

Best of luck
. . . ... Read more

1 more replies
Answer Match 44.1%

Could someone tell me if a re-install from a system image file on my notebook is as good as a clean install from say a retail disk.

I can not format all my drive and start a fresh. Can my System image file become glitchy or infected with a virus.???

A:Clean install vs System image file install?

Quote: Originally Posted by blake7

Could someone tell me if a re-install from a system image file on my notebook is as good as a clean install from say a retail disk.

I can not format all my drive and start a fresh. Can my System image file become glitchy or infected with a virus.???

If your system was infected when the image file was made, then a restoration from that image file will result in an infected system.

Re-installs from images are theoretically as good as a clean install. But they don't always restore perfectly. They aren't fool-proof. If you do restore an image and later have problems, you will always ask yourself "Gee, I wonder if I would be having these problems if I had done a clean install".

Images just save you time. If the time saved means nothing to you and you are the slightest bit concerned, just do a clean install and avoid the worry.

5 more replies
Answer Match 44.1%

I have the Windows 7 key for the netbook but I was not given an install disc when I bought it from the store.
I believe it originally had Windows 7 Premium home edition on it and I updated it to Windows 7 SP1 Premium Home Edition.

I am having many issues with the OS and wish to either do a repair or a clean install. I'd rather do a repair so as not to have to reinstall everything, but if a clean install is recommended I can do that instead.

How do I go about it, without an installation disc?

A:How do I repair or do a clean install with no Windows 7 install disc?

Hello and welcome Alicia now hopefully you have all your data backed up because what I am going to suggest will wipe it and reset the machine to as it came out of the factory because it will have a special recovery partition for just tis sort of situation..

See this

The alternative is to get an ISO for the version you have from somewhere and use the orih=gianl code to activate it.

Another thing you can do is read through this as it will describe how you can use any Windows DVD - a friends or family members one just read it thoroughly if that is what you want to do but make sure you read the bit about the ei.cfg removal tool Clean Reinstall - Factory OEM Windows 7

1 more replies
Answer Match 44.1%

Recently i had a windows error that prevented me from logging into my profile, so i ended up doing a restore and that fixed the problem. But now like half of my programs are working, all failing to load. So i was thinking of just doing a clean install of windows and starting over. But the deal is that i dual boot my machine with linux mint, so i was wondering if it would be possible to do a clean install of windows 7 without having to delete the mint partition. thanks for the help in advance.

A:clean install of win7 and keeping install of mint

Welcome to Seven Forums.
Shouldn't be a problem. You should be able to delete the partition that windows resides on, create a new partition, then load Windows 7 in the newly partitioned space.

2 more replies
Answer Match 44.1%

Hi guys... I am trying to do a clean install of Windows7 and after install began a window came up saying : Windows cannot install required files. Make sure all files required for installation are available and restart the installation.
My PC is a COMPAQ Presario 5700F, prebuilt, Windows7 .
How/where do I find the required files and such?
Thanx for your help.

A:Clean Install of Windows7 - cannot install required files

Hi and Welcome to TSF!

How are you going about installing Windows? Vis USB, CD, or a recovery partition?

Where did you get the copy of Windows?

How far into the installation does it get?

19 more replies
Answer Match 44.1%

I have a new, clean install of win7 and I'm trying to sync my ipad 2 with itunes but when I plug the ipad into the usb port I don't get that beep/sound acknowledgement that a device has been plugged in and installing it's drivers so itunes can recognize it?

More replies
Answer Match 44.1%

I'm looking to buy a new laptop, seen a few models I like and they all come with windows 7 pre-installed. Problem is they all also come with a dozen or so pre-installed pieces of freeware/shareware/trial software that I have no use for and don't want and I would like to do a clean install of windows 7 when I buy to get rid of all these. How should I go about doing this?

I'll ask the vendors if they could provide me with some sort of recovery CD that will install the operating system and none of the junk but they might say no (I've done a bit of googling and have read they make money off including all these programmes). If they don't give me anything then could I get by with just purchasing an upgrade DVD even though I obviously won't be upgrading anything, just trying to go from bloated windows 7 to non-bloated version.

Thanks for help.

A:Clean install to replace existing windows 7 install

Hello Third Man, and welcome to Seven Forums.

You can just uninstall the bloatware software that comes with the computer in "Programs and Features" in the Control Panel just like in Vista below. Otherwise you would have to purchase a separate retail copy of Windows 7 to do a clean install with, then install all of your drivers.

Uninstall or Change a Program - Vista Forums

Hope this helps,

7 more replies
Answer Match 44.1%

I'm trying to download and install utorrent or bit torrent, neither will run when I click it. They download fine but nothing happens when I double click to run. Flash player installed with no issues. I just did a clean install of XP and I'm using firefox,"there was this big bang once, now we're learnin' to use our thumbs"message edited by ganymede

A:Utorrent & BitTorrent wont install after clean install of XP

Are you downloading a file or using Run from the browser? The former is usually the best way to go.Always pop back and let us know the outcome - thanks

2 more replies
Answer Match 44.1%

I have a Vista x64 Home Premium that came loaded with software from the manufacturer that I would lose if I were to overwrite it by a new installation from my MSDN subscription version of Vista Ultimate.

If I install Vista Ultimate as a brand new installation, Virtual Server installation works fine.

But if I install Virtual Server 2005 R2 SP1 after I upgraded Vista Home Premium to Vista Ultimate, I get the following error at the last phase of the installation: ?Windows Installer has stopped working? and then it sends to Microsoft the attached 3 files.

Any idea why the upgraded version fails whereas the brand new installation does not?

More replies
Answer Match 43.68%

I upgraded my XP to Windows 7 and the original monitor is not widescreen compatible. I recently bought
AOC E2070SWN-B 20" LED Widescreen Monitor - 1600x900, 5 ms, 16:9, 20M:1, Vesa Mount, (Refurbished) - RB-E2070SWN-B and I am still unable to see the whole screen correctly.

Thank you for your assistance.

A:Upgraded XP to Windows, Upgraded Monitor, not configuring

You didn't provide ANY information about and a description of your computer, so we have no idea what graphics device it has.

It's my guess its graphics device doesn't support Windows 7, so it's using a default VGA mode.


4 more replies
Answer Match 43.26%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5700 @ 3.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 6109 Mb
Graphics Card: Intel(R) G45/G43 Express Chipset, -1265 Mb
Hard Drives: C: Total - 937767 MB, Free - 847543 MB;
Motherboard: Gateway, WG43M
Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled
Used a program in XP. Is old IVEX Windraft 3.2 - IVEX no longer in business. Original purchased 220 pins. When copied to Win 7 Professional; now have only 50 pins. Need old register file so I can put in purchase and code info I have. Present result is can only view schematics and not modify. To print have to copy and then paste into Paint to print. Any suggestions?

A:Program changed when install in Win 7

If you still have the old XP machine (or even just the hard drive) then first thing to do is image it using disk imaging software.

Then I would attempt to image it back to a virtual instance using Windows Virtual PC

You may need to use one of the many articles regarding moving Windows XP to new hardware or motherboard as it will probably BSOD to start with. (But you might get lucky!) or (and this is not a recommendation, and I have not used Acronis like this for moving to new virtual hardware, only real hardware) software such as Acronis True Image Premium can image and restore to "new hardware"

But, if you can get it running, you should be able to continue to use this software when you next move machines (you will need to do some conversion to Hyper-V at that point, but you can cross that bridge if and when)

The harder method would possibly be to use Process Monitor to monitor which files and registry entries the software accesses on startup of the software, and copy those files and registry entries across, but that is beyond the scope of an answer such as this

1 more replies
Answer Match 43.26%

I just installed a copy of Webroots Window Washer and ever since then my machine display is acting strange. My font's appearance has seemed to have changed, on both Windows XP and AOL, but when I go to settings all the settings are the same. It even affected the way web pages look. I restarted my machine twice in hope of fixing it that way, but no go. If anyone has any suggestion I would really appreciate it.

A:XP changed after Webroot install?

I believe chip has been taken care of over in the HJT log help forum

2 more replies
Answer Match 43.26%

hi what is the best way to go about this? should i disable ie8 first, then launch off clean install of ie11 x64? i don't want to patch up from default installed ie8.

also, i noticed the directory still exists in program files x86 should i/can i remove those.

A:clean install of IE11 x64 after Win7 x64 Install

Stand alone installer !
No, I would not remove anything else.
It will not harm anything to leave it there.

2 more replies
Answer Match 43.26%

I'm a new Win7 user and a new Seven Forums user. Quick questiion for you guys... Can I do a clean install of Win7 w/ the same upgrade disc I used for an upgrade install on the same computer? I did an upgrade from Vista install and activated the key.

Windows is working fine btw, but I want to do a clean install. Is it possible or will I need to buy a Windows 7 Disc?


A:Clean install of Win7 after an upgrade install?

Hello STC, and welcome to Seven Forums.

Yes, you can do a clean install with a Windows 7 Upgrade copy.

Clean Install with a Upgrade Windows 7 Version

Hope this helps,

5 more replies
Answer Match 43.26%

Dear all,I'm gonna add a Samsung EVO and make a clean Windows 10 64 install in this Envy 17. Apparently, this is my notebook: First question is how do I get a list with my product specification? Could not find on the site. I can easily find them for my previos HP notebooks. Second, in which order should I install the drivers I downloaded from HP site? Which of them need a reboot after install? HP Notebook System BIOS Update _Intel Processors_sp75152.exeHP Wireless Button Driver_sp74735.exeIntel Chipset Installation Utility and Driver_sp72105.exeIntel Dynamic Platform and Thermal Framework_sp72106.exeIntel High-Definition HD Graphics Driver_sp74569.exeIntel Management Engine Interface MEI_sp74364.exeIntel RealSense Depth Camera Manager DCM_sp74366.exeIntel Serial IO Driver_sp72681.exeIntel Software Guard Extensions Device SGX_sp72682.exeIntel Wireless LAN Drivers_sp74466.exeNVIDIA High-Definition HD Graphics Driver_sp73302.exeRealtek Card Reader Driver_sp72116.exeRealtek High-Definition-audio_sp74368.exeRealtek Local Area Network LAN Driver_sp72119.exeRealtek RTL8723BE-RTL8188EE 802.11bgn Wireless LAN Drivers_sp73310.exeSynaptics TouchPad Driver_sp74369.exeValidity Fingerprint Sensor Driver_sp74365.exe Thank you.

More replies
Answer Match 43.26%

So I was backing up my computer last night with SyncBackPro, and encountered a BSOD (kernel_stack_inpage_error). Restarted computer, got other BSODs. Now, I haven't formatted my computer in quite some time, but I have the vast majority of my files backed up. Next, this morning my computer would start up, but it had a different boot screen and no programs will run("gdiplus.dll was not found"). I think I should at least do a repair install of XP, but I only have a SP1 disk from Dell. I've read about slipstreaming, but I don't fully understand the idea. Ideas? The computer is old, but has been treated very well. What can I do to revive the computer?

More replies
Answer Match 43.26%

I downloaded latest Win 10 64 Home ISO with Media Creation Tool. And prepared bootable ISO with latest Rufus portable.

I clean install Win 10 64 Home with this bootable ISO on 3 laptop, HP (almost similar to mine), Acer & my laptop HP.
On both HP & Acer no probs.

I tried 3 clean install on my HP laptop (I had already installed Win 10 on first stable release & no probs were there) install, windows updates & everything is fine.
BUT on first windows updates it find couple updates & everything installs fine except graphic & audio drivers. It mention error failed to install. And for other installed updates I have to restart the system. After system restart on settings panel windows updates mention there were probs with some updates, Retry. I click retry & windows updates starts checking windows updates & mention up-to-date. I checked graphic & audio drivers on device manager & it mention drivers working fine. No yellow icon or anything. Graphic & Audio on the system seems fine.
But whenever I start system it remains black for couple mins (little longer than normal) & screen directly appears on logon screen or sometimes I press enter few times & then logon screen appears. Subsequent restart no probs. But if I shutdown the system the same prob i.e first start with black screen & subsequent restart no probs.

I am thinking of uninstall/reinstall drivers. How to do it?
I mean on device manager 1 graphic driver is shown. When I ... Read more

More replies
Answer Match 43.26%

I originally did the upgrade install of Windows 7 from Vista to Windows 7. I am seeing that I now am running "ChkDsc" every time that my computer is shut down. I was told that I would be better off to do a clean install and reinstall programs and files. Can I do a clean install with my upgrade disc, or will I be creating additional problems ?

Thanks in advance

A:Perform Clean Install after Upgrade Install

See the "sticky" in this same forum:

Doing a Clean Install with a Upgrade Windows 7 Version

Assuming that your problem isn't based in hardware, the clean install is recommended.

Make sure that you have drivers for your Ethernet controller on hand, in case that the Win7 installer doesn't have them. (As you don't list your system specs, I can't guess about that.)

5 more replies
Answer Match 43.26%

I'm typing this from my laptop (Thank goodness I have one). Alright, on my Windows XP desktop I installed the Flyakite OSX Tramsformation pack that makes your Windows computer look similar to Mac, including boot screen, login screen, shutdown screen. When I used the uninstaller it uninstalled everything except those three things above. My computer was also very slow. So I decided to do a clean install of my system using the CD that came with my computer. I formatted my hard drive then it continued with the installation. When it was finally over, it loaded very fast but the screen resolution was at 640x480 and I couldn't make it larger (The slider wouldn't move. The colors were Medium (16 bit) and it was the only option in the drop down box. Troubleshoot didn't help me at all so I clicked Advanced. I couldn't even access the dropdown box for DPI setting (It was greyed out and on Normal Size (96 DPI)) Under the Adapter tab in Advanced, all of the Adapter Information was <unavailable> (Is this normal?). Under the Monitor tab, The Monitor type was "Default Monitor" and the Properties button was greyed out and I couldn't click on it. There is also only ONE thing under Add or Remove programs: Dell Resource CD, which I had installed while trying to fix the problem myself. I tried to install the monitor driver but in the readme on the CD it told me to go to Monitor properties to install them (But it was greyed out) Someone PLEASE help me fix this! My desktop is practi... Read more

A:Can't install Display Drivers after clean install

Hello Mp5shooter

There are lots of drivers on that Dell Resource CD which you need to install.

See this help from Dell. It tells you which order to install them.
Installing the video driver will probably fix your problem


3 more replies
Answer Match 43.26%


I have a Dell Inspiron 1720 which i bought early 2008. I got fed up with it running slow recently so i did a clean install of Vista Home Premium.

I have just tried to re-install MS Office Home and Student 2007 which came with my laptop when i bought it. I enter the 25 character product key (correctly) from the sticker on the back of the cd wallet but it gives me a validation error and suggests i may have incorrectly entered the product key.

I have performed a clean Vista install before a few years ago and didn't have an issue re-installing Office last time with this very disk

What could cause this?



A:Install Office after clean install of Vista

The most common problem is mistake with zero and oh, make sure you are doing it correctly.

5 more replies
Answer Match 43.26%

Hello I am getting ready to do a clean install of windows 7 on my PC. What would I need before I do the clean install and what is the proper order to install drivers. Also where would I get the drivers from? Should I let Windows pick the drivers or get them off my manufactures website?

Here Are My Computer Specs:

A:Doing Clean Install, Order To Install Drivers?

Visit the support page for your motherboard and download the chipset driver and LAN driver. Install those following the install and then run all rounds of Windows updates until no more are offered.

9 more replies
Answer Match 43.26%


I Installed my windows 7 on C. Now I have 100GB Free on D. So I was thinking if it's good idea to install programs on D? and keep C for windows only?

Like Install firefox, antivirus all in D..Is that a good idea? or will my laptop be slow?

This is my laptop: Toshiba P205-S8810 review - Satellite Laptops


A:Clean Install 2 partitions - Where to install applications?

No, its not a good idea because most programs like to be on the same partition as Windows is on.

6 more replies
Answer Match 43.26%

I just got a new laptop, a Lenovo X230, for which I paid extra to have the OS on it as Windows 8 Pro.

So--now I have it, and Win 8 Pro 64 is installed and activated on it. I am a legal owner of Win 8 Pro.

However, I would like to do a clean install of Win 8 on the computer, to have it free of bloatware, etc. (In fact, I would like to set up a multi-boot with Win 7, and perhaps even triple boot with Xp as well. (I have installation media and my product keys for XP and 7 though, so those are not really a problem.)

The computer came with no discs at all. There is a procedure to make recovery disks. I may do that, but I think those will be to restore the computer to how it came from the factory, and therefore not usable for a clean install.

I don't see my product key for Win 8 anywhere. Not on the computer, not on any kind of card that came with it, etc.

I looked at the tutorial here for clean install of Windows 8, but it requires an install disc and product key. I have neither, although I am a legal owner of Windows 8.

Is there a way I can create (from my installed Windows 8) a win 8 install disk, that can be used for a clean install? Or a link to download one? Is there a way I can get my product key?

Thank you in advance.

A:Clean Install of Windows 8 without install disc?

You shouldn't need to enter a product key with an oem machine.

The recovery partition and discs will likely reinstall with all the crapware.

Hard to tell without looking at it. Dell recovery program used to offer an option to reinstall without crapware. Perhaps your oem does also.

Many would like to do a clean install as you describe. Not so easy with win8 oem pre install .

47 more replies
Answer Match 43.26%


Just formatted my PC and reinstalled Windows 7 Ultimate 64 bit. In the process of running Windows Update and Service Pack 1 will not install correctly, but I also never receive an error message.

Specifically "SP1Windows 7 Service Pack 1 for x64-based Systems (KB976932)".

Every time I "Install Updates" it takes about 30 seconds and says the updates were successfully installed. Shutdown and it does its thing, completes successfully, but when I run Windows Update again it is still listed as uninstalled. The update history shows (multiple) successful installs via Windows Update as well as both times I tried the standalone updates.

No idea how to resolve.

CBS split into 2 files and attached.

Thanks for any help.

A:Clean 7 Install, SP1 will not install but no error message

You appear to have data corruption in the SoftwareDistribution folder.

2014-12-27 11:27:18, Info CBS Read out cached package applicability for package: Package_for_KB2533552~31bf3856ad364e35~amd64~~, ApplicableState: 112, CurrentState:112
2014-12-27 11:27:18, Info CBS Session: 30417393_4216837632 initialized by client WindowsUpdateAgent.
2014-12-27 11:27:18, Info CBS Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-27 11:27:18, Info CBS Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-27 11:27:18, Info CBS Failed to GetNextAttributeEnumValue. [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-27 11:27:18, Info CBS Failed to process branched identity type. [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-27 11:27:18, Info CBS Failed to process packageUpdateType [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-27 11:27:18, Info CBS ProcessUpdateType [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-27 11:27:18, Info CBS AddNewUpdate [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-27 11:27:18, Info CBS failed to process package [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-12-27 11:27:18, Info CBS Wr... Read more

3 more replies
Answer Match 43.26%

Hi. XP dies in April so I need to upgrade my desktop. I'm going Win 7. I have used the machine heavily for 2 - 3 years (Outlook, Ms Office, video editing, sound editing, web support etc) so registry etc. will be messy. It still runs reliably and quickly enough although I have funnies with USB ports going AWOL from time to time.
My question is: Am I better to have a clean start by formatting the system drive and installing Win7 from scratch, or would it be fine to install Win 7 over XP? It seems that the last option would be much easier in terms of not having to re-install everything and not losing Favourites, cookies etc. However, it may just add to the whatever messiness XP leaves behind.
Are there ways to clean up the machine before doing option 2?

A:Should I install Win7 over XP or reformat and do a clean install?

You most definitely want to format and clean install.

Backup your favorites and all your data first. Get your network drivers on a flash drive or something before you start so you can install them and get out to internet from windows 7.

You will have to re install all your programs.

Maybe you should just buy another hard drive, install it, then install Windows 7 on that Strongly consider a Solid State Drive.

Clean Install Windows 7

And XP doesn`t die, it just won`t be supported by Microsoft anymore, and that`s no reason not to keep using an Operating System you like

2 more replies
Answer Match 43.26%

Hi there, I have bought a tm2 with win7 home x64, my IT guys at the office have installed win7 ultimate x64 and obviously all the HP software was missing when I got it back. Luckily they saved the old files and I was able to locate the SwSetup folder and managed to install the essential drivers. However, I miss all the HP software, meaning I can either not find it in the SwSetup folder or it wont install. I found the HP Touch Smart "something" Center (folderHPTSLC) but I get the "hp\bin\hpbi" error and I have found the win7 Recovery Manager on the HP homepage but I get the "hardDisk.dll" error. I am really a bit upset that I have to spend so much time to solve such a simple problem, I have an untouched Recovery partition, an untouched HP Tools partition as well as all the files in the SwSetup folder, how hard can it be?I want the software I paid for and so far I spent several hours searching for a solution to an apparently so simple problem (just provide the software on your hp, or at least one that reinstalls the Sw from the hdd on the HP Computer if you are afraid that your software might get used on other than HP computers...). Can someone please provide me with either the solution to the above mentioned problems, a working link to the HP Touch Center applikation (altough I have the files, it just wont install) or tell me how I can reinitiate the HP Software and driver install that happens just after you configure your win7?Thanks,Geen

... Read more

A:Not able to install HP Software after clean install of win7,...

I agree, our IT guys screwed this one up, they didnt even know the upgrade thing... :-/ Anyhow, I found a way to install the software I was looking for, just unzip to a folder and run the .msi in the src folder.Although not all the apps had such a folder, most of em had.After playing around with the sw a bit, I realized that I didn't like it anyway, boy am I glad I did not go back to home! and btw, we bought a HP Mini and this one had a nice little software called AppInstl in its swsetup folder, actually just the sw I was looking for. Obviously the same happened with the Mini ("clean" install) but with this app I managed to re-install all the sw I wanted without any problem, except QuickWeb of course, but that seems to be a general problem.Seems to me that HP also saw the need for a "easy install your software after clean install" app. :-) Thanks for all your input, my problem has been solved!Rgds,Geen

9 more replies
Answer Match 43.26%

I have read the tutorials on here about using a win 7 upgrade disc for a clean install, but let me tell you it don't work for me!

I bought a new hard drive and win 7 upgrade disc (I do own a copy of win 98 and win xp upgrade so thats all legal) I put the win 7 upgrade disc in and it started to install it gets right to the bit where you need to put your product key in and then its says INVALID LICENCE KEY I ve tried and tried but thats all it will say (and yes I did un check the activate windows on line)

So I then tried installing my xp upgrade disc after it scans the hard drive it says please put your copy of win 98 in the disc drive to see if you are eligible for the upgrade (not exact words but you get the drift) after it checks it then it says put you xp disc back in the drive. but it wont install it just keeps going round in a loop doing the same things as above and wanting to re formate the drive all the time and asking for the win 98 disc.

I am now thinking of having to install win 98 then xp upgrade then win 7 (I want to use the 64 bit disc too) seems a bit long winded but I don't know what else to do. Its a bit of a pain because win 98 disc won't recognise my cd drive I assume because its SATA, anyway I have an old ATA/IDE cd drive which I ve just rigged up and win 98 is now formating the drive but its gona take ages.

Any help ? or is my long winded way the only way ?

A:win 7 upgrade disc won't install as clean install

If the key is indeed illegal, nothing that we can do. If it is lega
When it asks for your key, do not give it. Untick the box allowing for automatic activation when on line.
Then install programs, use the system when you are ready, but before 30 days, activate by phone.
Activate Windows 7 by Phone

If you key, for whatever reason, is not valid, this nor any other method will work.

9 more replies
Answer Match 43.26%

This machine is a Gateway FX-Series laptop, which I bought used a couple of months ago. It came without a drive, so I bought a new 2TB drive to go along with it. I installed Win 7 Ultimate onto it and just a small handful of other programs so far -- a couple of browsers and utilities for my digital camera -- but I have not installed any anti-spyware or anti-malware onto it yet. internet-wise, so far I've used it only for a bit of Web activity (visiting a couple of forums that I'm a regular at, and Netflix, mostly).

I used Microsoft Security Essentials on my previous laptop (and my desktop) with good results, so I would prefer to continue using it. Unfortunately, it errors out on me, generating the above code, when I attempt to install it. Following your instructions, I came here, ran the diagnostic utility and it gave me this:

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-3WV7X-6QBYQ-QRJTR
Windows Product Key Hash: ofq4LZ367/rQ6jHRxjlpsPMjs3E=
Windows Product ID: 00426-069-5107512-86894
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {CD8BB775-9F42-4245-AEE0-43F6B1C24084}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build ... Read more

A:Win 7 Ultimate, clean install, get 0x8004FF91 trying to install MSE

Thank you cooltouch for following my suggestion and posting here.

I do see problems but I'm not knowledgeable enough to offer help at this time.

Just hang in there and a expert will be a long.
Sometimes it takes a little while because they are busy and in different time zones.

I'm not understanding this.

Windows License Type: Retail
ASRock 890GX Pro3

File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

Hopefully when a expert drops by you will get fixed and I get a little knowledge.

4 more replies
Answer Match 43.26%

I want to install a Install Windows 7 Ent on a Elitebook 840 G3 with Samsung NVMe M.2 SSD Disk.Which drivers do I need to integrate in the installation source (Windows 7 Ent)? Does anyone have the procedure?

A:Install Windows 7 Ent Clean Install on Elitebook 840 G3 with...

Hi: Please see this related thread...

1 more replies
Answer Match 43.26%

..and won't install my network card or printer. They all have a question mark beside them in Device Manager.

I recently performed a driver update on this computer using Driver Genius then I had to format and install a new drive on to which I've been trying to install XP

I can't connect to the Net although I have one 1394 connection installed.

Any ideas most welcome. In fact my first born may be available....
Thanks in advance

A:Clean install won't install various controller drivers?

PS I'm still able to operate my laptop which has a wireless connection to the same modem/router I use for my desktop. Hope this helps

6 more replies
Answer Match 42.84%

I had a stock system from Dell (an inspiron 530)

[Windows Vista]
Intel E4400
Foxconn G33M02 (OEM motherboard)
2GB DDR2 RAM (upgraded to 4GB)
160GB Seagate HDD for OS
640GB WD HDD (additional) for Storage
NVidia 8600GT

Today I recieved my new Asus P5N-D [NVidia 750i chipset, second hand came with no driver CD =S ] and installed it. It booted up and then came to an error saying that a vital system driver was corrupted (acpi.sys)
I tried many things, like repairing with CD, booting into safe mode etc. but nothing worked (I was unable to enter safemode due to more system files being damaged/corrupt)

I decided to disconnect the WD HDD and wipe the other hard drive using [email protected] killdisk.
Killdisk ran and deleted the existing Windows partition so I could install a fresh copy of Vista.
When installing Vista from the CD a status bar appears with "Windows is loading files..."
When it reaches the end it reboots into an cycle that leads nowhere.

My guess would be that it is hardware or driver related and that I may have to change some BIOS settings, but I have no idea what is wrong or how to fix it.

Thanks in advance,


A:[SOLVED] Changed hardware - OS won't install

Turns out one of my memory sticks was defective (must have got zapped when swithing between motherboards)

Oh well =]

2 more replies
Answer Match 42.84%

All of my system colors are out of whack... like some text boxes are blaack on black, windows explorer background is grey, etc. I also can't get AVG to install. it goes through its process, then says a process was blocked from starting. i ran an online virus check and caame up clean.

couldn't find a restore point old enough.

here is my hijack log file:

Logfile of HijackThis v1.99.1
Scan saved at 11:56:45 PM, on 11/16/2005
Platform: Windows 2003 SP1, v.1433 (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 SP1 (6.00.3790.1433)

Running processes:
G:\Program Files\Messenger\msmsgs.exe
G:\Program Files (x86)\iTunes\iTunesHelper.exe
G:\Program Files (x86)\QuickTime\qttask.exe
G:\Program Files (x86)\iPod\bin\iPodService.exe
G:\Documents and Settings\Rahl\Local Settings\Temporary Internet Files\Content.IE5\S7RZIWTL\hijackthis_sfx[1].exe
G:\Documents and Settings\Rahl\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
F2 - REG:system.ini: UserInit=userinit
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [iTunesHelper] "G:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "G:\Program Files (x86)\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "G:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - G:\Program Files\Messenger\m... Read more

A:Colors changed, can't install AVG, possible virus

MSCONFIG may have the answer. The utility mentioned here is available in most MS
operating systems after Win3.1, 3.11 and NT3.0. By entering the name seen here at the RUN prompt off of the Start menu, you will see a new window open with a listing of
various options named on tabs. On the first at the left already seen, Selective Start is
the little dot there to choose. Once checked, you travel to the last tab to see a total
of installed softwares including video and sound. These can easily be disabled to allow
AVG to continue to some degree. The next tab is where you will have to check a "hide
all microsoft services" option to do just that. The remaining can now be disabled. From
there, retry installing AVG after a reboot of the system. The list of active program now
is on the disabled list and non active to cause any interference. Spyware is possible.

Microsoft recently bought the GIANT Software Co. and it's antispyware software that
is now called the Microsoft AntiSpyware Remover beta1. This is a free spyware utility
that can be downloaded at:

In addition to the removing utility, Microsoft also has an online utility that will scan a
system while your are on this web page for no charge. The "malicious software" scan is
also available to download for later use. However, it has a one run function compared to the full time schedule the remover can be set to. The scan is free at:
htt... Read more

1 more replies
Answer Match 42.84%

I don't usually do a friend-of-a-friend thread, but one of mine is in trouble!

My buddies out west ran out of hard drive space and decided to install a new cd r/w drive (her old cd/r was dieing) to move over some data, and at the same time add more ram (sales guy sold them 256 mg).

Well, the install do not go well - after both were put in, the machine did not respond ... so they took them back out, and put back in the old ram leaving the cd/r disconnected.

Before they attempted this operation, I asked her to run Belarc.

Some oddities that I don't understand ...
1. Processor has changed from 233 to 150
2. Memory has changed from 60 to 32

She said the machine is now running incredibly slow

Not sure where to guide her at this point

Can you assist?

Many thanks

A:processor & ram changed after cd install & ram upgrade

Have them access the bios setup and load changes, then restart the machine.

2 more replies
Answer Match 42.84%

Hi & help!
I was having probs installing Office 2007 a while back and whilst using 2 forums for help to resolve the issue, one of the things i had to do was (i think) change the default install path for when i'm installing new programs. The 2 links for the help pages i was using are:
Office 2007 Install Error 2203 - Office Setup
Error 2203. An Internal Error has occurred.

The problem i've created is that now i'm unable to apply most updates for the programs that are currently installed (and thus on shutdown it always tries to apply updates, that fail) and also, i'm not able to install and new programs.
Any help in getting this resolved for me will be soooo appreciated - it's driving me crazy!

A:How can i see what i've changed the default install path to?

Click Start Orb. In search type cmd and hit Enter.
In the command window that popped up type
echo %ProgramFiles% and hit Enter

It should tell you the current setting as in
C:\Program Files

or whatever.

You can take a look at this:
Change Default Installation Directory In Windows 7 & Vista

But before messing with your Registry make a Restore Point and/or use ERUNT
to back it up.

I just did search and took a look at the registry settings in the link. I don't know if it works. Back things up before messing around with it.

2 more replies
Answer Match 42.42%

I am using a ASUS UL80vt laptop with a 320gb hard disk drive. It has been installed with Windows 7 Home Premium 64bit.

I would like to change the hard drive to a Intel 80GB SSD

There is a recovery disk that comes with the Asus, but there seems to be no way to install Windows 7 onto this drive.

I have contacted ASUS Technical support and they claim that they do not support the transfer of the operating system from 1 drive to another.

Can anybody point me to a thread or give me some advice on what to do in order to transfer get Windows 7 onto the SSD.


A:Windows 7 install on a changed hard drive

Save a Win7 Backup Image to an external HD, or to a primary formatted partition on your current HD, which you can use to reimage the SSD:

You can find out now what size this image will be by typing Backup into Start Search box, selecting "Create a System Image" then DVD to see what size the image is.

If the image is bigger than 80gb, you'll need to move some files off the of the Win7 drive to an external or a data partition.

To create a data partition or primary partition to store the backup image:

8 more replies
Answer Match 42.42%

Hi, First time poster but have been lurking for quite awhile. Decided to install Windows 7 Pro today but when the install completed, I noticed my drive letters were out of order.

Previously, my partition drives when running Vista Home Premium were

C: System
D: Recovery
E: Apps
F: Data

Now its automatically changed to

C: System
D: Apps
E: Data
F: Recovery

My HP Recovery partition jumped down the list and changed from D to F and shifted the letters of the other drives as well. I have no idea why it changed on its own as I only installed Windows 7 in drive C. The Recovery drive is the 2nd fullest driver on my HD behind C Drive.

Is this normal? Is there a fix for such a thing? Thanks in Advance.

A:Drive Letters changed after Windows 7 Pro install.

Open Disk Management by clicking on the Start orb and typing disk management, then press Enter.

Right click on the F: drive and select Change Drive Letter and Paths..
Make F:, G:, to make room so you can re-arrange the other two.
Make E: F:
Make D: E:
Make G: D:

You should not have

C: System
D: Recovery
E: Apps
F: Data

1 more replies
Answer Match 42.42%

I suspected virus damage. My fix was a clean install of WinXP SP2 including formating the hard drive. Now my ethernet is not recognized and my DVD is assigned to Drive H (there are only 2 drives total C and H). I have tryed several times to install new drivers for my ethernet and several other drivers including the mother board. Each attempt appears to ignore the .exe totaly. I suspect the bios has been changed but cannot locate a replacement version to test. Is there someother place I should be looking for the fix or another fix I can try?

A:Drive letter changed and cannot install drivers


Can you post the computer Model and Brand?

62 more replies