Tech Problem Aggregator

So I gave a 13 year old tech-noob my Windows 8 PC...

Q: So I gave a 13 year old tech-noob my Windows 8 PC...

...and told him to open calculator. I had him start on the Desktop. He first looks for the Start button, to no avail. Looking confused, he thinks for a second, the just starts typing "calculator" on the Desktop. After that doesn't work, he starts clicking around until he accidentally grabs the top of the screen and pins it on the side. He then clicks in the empty space and makes it to the Start screen. Then, he looks for calculator in my pinned things, and after no success, he then types "calculator" again and successfully opens the program. His first comments "well, it will take some getting use to, but it's no big deal." I then show him how the Start button actually is there, just hidden. He affirms that yeah it's no big deal, just will take some getting used to.

Later, he was watching me use my PC, and I downloaded the Wikipedia app and pinned it. After that, I put down the computer and played some Xbox with him beside me. He's very interested in history, so he picks up the computer, and goes into the Wikipedia app. He asks me how to search in the app, and I showed him how to use Charms. After that, he was using it as if he had his whole life. He searches some Wikipedia, then when he can't find what he wanted there, he goes back to Start (using the hidden button) and hit the IE icon (which sends him to the desktop) and uses it to search and find things. I show him how he could bring up the recent apps menu to quickly go back to Wikipedia, and just like that he was going back and forth, actually using the computer, Metro apps and all, to do research.

I was actually pretty thrilled, because all it took was me showing him a few simple ways to use this new OS, and he was good to go. Keep in mind that before I put him through this little experiment, he said, and I quote "I'm not sure if I can open calculator, I've never really learned how to do things like that on older computers." I know, I know, and I'm not sure how he's avoided simple technology this long, but he has.

I did this little test to see for myself how real people would use this OS; I've seen the horrors on YouTube, and while they did seem bad, the author of the video typically was standing over the person, already "mad" about Windows 8, saying "see dad how stupid this is, this is what Microsoft thinks is good." Doing that to someone does nothing but discourage, and it's not fair. Mine was fair.

What do you guys think?

A: So I gave a 13 year old tech-noob my Windows 8 PC...

I gave my ape a 13 year old computer and......nevermind

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Answer Match 71.4%

@ Dell's that is........... i researched as much as i could before contacting them, my issue being an application (Zcfgsvc.exe) (for my wireless connection) was running my processor at almost 100% almost all the time...i thought maybe a driver was missing...i did just do a total reinstall due to a hd replacement..
Anyway this is what he was pretty neat..he took over my computer by remote access...went into my c drive from there he located my Zcfgsvc.exe file cut it and pasted it on my desktop....and said "there"....!!!! ya..thats it....leave it there!!!!...i dunno!'s not running up my processor, but, do i really have to have it sitting there all the time???....finding info on this subject has been really really hard...i can usually fix things myself, but this one was very difficult to find info best i would get sites that would offer me a "reg scan" or reg that what i need to do?.....any advice would be welcome...thanks...Joanne

A:i think tech gave me a lame fix

6 more replies
Answer Match 71.4%

I have a hp psc 1350 v printer, trying to install on this machine; printer was installed on this machine in nov.2003 and worked fine until 2 weeks ago. at that time , printer quit working and in the control panel, printer icon showed up like a hidden file. tried to reinstall printer several times with no success. contacted hp support, spent several hours, spanning 4 days ,installing and uninstalling software, trying to install this printer. changed usb cables and same problem.other usb devises are recognised instantly. Hp support sent me a new printer, tried to install, same printer. so, tried to install printer on 2 other pcs and no problem, worked great (one machine has the exact same mother board as the problem pc).Hp says its a chip problems, problem started when i did a windows recommended driver update for via chip. CAN YOU HELP?

Here are my specs:

Operating System Windows XP Home Edition Service Pack 1 (build 2600)
System Model = ECS = P4VXASD2+ = 1.0 (motherboard)
Main Circuit Board Board: ECS P4VXASD2+ 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01
Processor 2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
256 Megabytes Installed Memory
Did have 768, took out 512

Thanks in advance, Jim Green

A:[B]HP Tech support gave up on this one[/B]

Uninstall the printer, through ADD/REMOVE PROGRAMS, then go to Control Panel -> System -> Hardware -> Device Manager and remove any left over HP/printer entries - look under HP, USB, all the categories. If HP gave you a seperate uninstaller to use then run that, they usually have one and if you look through your CD you might be able to find it hidden somewhere. Then unplug the printer and all other USB devices - except USB a mouse and Keyboard if yours happen to be USB.

Now still in Device Manager remove all USB hubs and then all USB Controllers.

Now go here: and download and install the latest VIA 4-in-1 drivers and reboot as request. Then reboot again after the USB controllers are reinstalled.

Now download the latest printer drivers from HP's website for your model if you haven't done so yet and start the installation. Do not plug in the printer until prompt to do so or until the installation is totally complete. When plugging in the printer use a USB connector that is not near the one you used before - they are usually in pairs of two.

If that Fails you can do a System Restore from Programs - Accessories - System to a date before the problems started and hope it works and doesn't recur.

XP runs better with more RAM - if there's nothing wrong with it then add it back in.

3 more replies
Answer Match 68.04%

I got a pop up that was loud and wouldn't let me close it saying, "your computer has been infected call Microsoft" and I did because I turned it off and it was still yelling st me when I turned it back on. I gave the tech remote access and he said I had a tiny something trojan virus. Well I didn't fall for paying, got off the phone, held power button down and turned computer off. Am able to use it fine now with no more warning but am I safe after giving the remote access? I was on the phone for about 30 mins while he was going around to different areas in my computer telling me what all of the "problems" were.

A:Gave remote access to a "Microsoft tech support" am I safe?

It wasn't Microsoft, it was a scam.   I suggest you have a look here and create a new post asking for assistance to ensure your computer has not been compromised .

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Answer Match 63.84%

'Boom year' for hi-tech criminals.

Sophos said it was now seeing more than 20,000 new malicious programs every day. 2008 was also the year in which Symantec revealed that its anti-virus software now protected against more than one million viruses.

The vast majority of these malicious programs are aimed at Windows PCs. Viruses made their debut more than 20 years ago but the vast majority of that million plus total have been created in the last two-three years.

-- Tom

A:'Boom year' for hi-tech criminals

Interesting read

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Answer Match 63.42%

my norton picked up 2 viruses and said they were unable to remove im not sure what the back up option is in norton. thats where they are and i want to try deleting myself is this ok. i know thers no hjt log but figured there might have to be?? sorry if im wrong.

A:hello tech team its grassi happy new year

i think i should have been in another thread. anyway i was surfing, when norton virus detection came up, and i was positive it said unable to repair or delete(on 2 different detections). i immediately closed all opened windows and clicked on norton icon in system tray where i found both detections in backup under quarinteen. Im not sure if i could delete this so i posted then while i was waiting for reply i scanned again with norton and it found nothing. However both items in back up and want to delete??is this ok

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Answer Match 61.74%

Ok, my dad is pretty sharp.  Loves his window's 7, Excel and Word wiz.  Gets on the internet and becomes  a total newbie.  
This time...calls me to say, " I paid a company $250.00 to "fix' my computer which started flashing the screen, and the speaker was making an alarm sound.  I called the number which popped up on the screen, and a kind man helped me stop the flashing, and the alarm, he took over my computer and it all stopped"
He then gave the tech support his credit card and was charged $250.00 for a "annual service subscription".
Step 1 - I called the Credit card company and reported the fraud, had the  charged dismissed, and the account closed, new card issued.
Step 2 - unplugged his desktop from the cable modem, and took the box home with with
Step 3 -  contacted Bleeping computer
Step 4 - contriubuted to the BC defense fund!
Step what?  Was he infected?  did this company really "take over" his computer?   I'm not   getting great answers from "Dad", because he was so flustered by the whole experience, and pretty embarrassed about getting scammed.
Do these unscrupulous  tech support scammers actually drop a virus on a computer, and if so have others had this experience?
He had AVG running on his machine but no alerts.
I'm running an compete scan, then a malware bytes .   Can you suggest anything else?
Thanks in advance and thanks for saving me over the years.
&#... Read more

A:92 year old Dad clicks on Tech support popup, $250 bucks poorer

If he had some guy mucking about in the pc, there's no telling what mischief he was trying to get into. 
You could also run Hitman Pro (free copy) and AdwCleaner (free) 
I'm not familiar with the protocol on this forum - check to see if there are some utilities that you are supposed to run to give the experts some inside information.
Don't be too hard on poor old dad - this type of scam is very common. Some people I know have fallen for it.

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Answer Match 49.56%

After 5 minutes she was like: I can't view my photos! Internet explorer doesn't work right. I found her flailing around senselessly in the metro interface.

I uninstalled all of the metro apps(and made a youtube guide below, and there hasn't been a single issue since.

A:So I gave my mom windows 8

Why would you do that? Did she need to upgrade, are you going to get her a valid license for a new OS going forward?

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Answer Match 49.14%

Like many others I was not to excited about the new windows 8. I particularly did not like the boot to the start screen and getting to some of the features that I was familiar with. Over the years having gone thru all the different operating systems ending up with Windows 7 Pro I was a happy camper.

A few weeks ago I bought a new HP desktop that was on sale but only came with Windows 7 Pro. Two weeks after receiving the new desktop I decided to take the plunge. I bought a new hard drive and installed windows 8, keeping the old drive just in case I wanted to go back. Initially, I was not to happy but I kept at it and was becoming familiar with the new system, but I kept going for the old start button. I even tried some third party software that gave me back the familiar desktop. My real acceptance of the new windows 8 came when I installed the 8.1upgrade. The new system in general seems to be very fast and has some new features that work very well with my old software. With a right click on the new windows button on the taskbar many of the programs that I use are back and the system boots up to the old desktop. So I am once again a happy camper. I should say that I have spent MANY hours over the last 10 days or so getting into the system and several times I thought about going back

Just thought I would pass on my thoughts.

A:I finally gave in to Windows 8.1

Good for you, it shows intelligence over stubbornness. Maybe you can post ways you overcome changes, it may help others new to win 8, 8.1.
P.S. Do something about your "Space" button, seems it doesn't work every time.

2 more replies
Answer Match 48.72%

I have a Dell Dimension C521 , XP , Service Pack 3, Mcaffee
Started up computer and instantly clicked on Weather Bug in my google sidebar . I got a message that said something about --- Windows XP will have to do an update. Computer will shut down and any unsaved info will be lost --- and then the computer shutdown . It could have been an update or the .
Now I cannot access internet . macaffee , or help center . My task bar also dissapeared but I got that back . If I try to open Malwarebytes I get a error message that says -----
Run-time error '372':
Failed to load control 'vbalGrid' from vbalsgrid6.ocx . Your version of vbalsgrid6.ocx may be outdated . Make sure you are using the version of the control that was provided with your application .

A:weatherbug or windows update gave me a bad one ?

Hello can you first try a Syem Restore to a date before the update.. Then try updating and runng MBAM.

7 more replies
Answer Match 48.72%

Hi everyone.

I noticed I had a windows update (that small globe that appears on the botton right of your screen) so I let it download. When it said it was ready to install, I let it install. During the installation, a Norton window pops up and says that it found a trojan horse virus. Details are:

object name = c:\winnt\system32\iosdt\iosdt.exe
virus name = trojan horse
action taken = unable to repair this file

Here's a hijackthis log that I ran:

C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\My Documents\My Downloads\Spyware Remover Tools\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicwar... Read more

A:Windows update gave me a virus!!!???

Hi and welcome to TSG

Download Pocket Killbox from here:
Unzip the files to the folder of your choice and place a shortcut to the program
on the desktop.

Click Start > Run > and type in:


Click OK.

In the services window find client (dnetc) and ZESOFT
Rightclick and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. Exit the Services utility.

Copy the BOLD to as "fix.reg" save as "Type" *all files*


[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ client]

Double click "fix.reg" and answer "yes" at the prompt to merge.

Reboot into safe mode by following instructions here:
Then as some of the files or folders you need to delete may be hidden do this:
Open Windows Explorer & Go to Tools > Folder Options.
Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now cli... Read more

2 more replies
Answer Match 48.72%

Downloaded 5 windows updates 2 days ago. They install, as usual, upon shutting down my computer. Tried to turn it back on about 5 hours later to do homework. Immediately was taken to the black safe mode or normal mode or etc. choices screen. Tried every option, goes to XP load screen with green load bar for a second, then for a fraction of a second the BSOD appears, then it's back to the black screen asking me to choose safe mode or normal, etc. Does the same thing every time without fail. Tried shutting it down and restarting. Nothing's working and everyplace I look online seems to need safe mode to work or access to my computer in order to work. I've got nothing.

Also I do not have the disks for Windows XP to use because it cam pre-installed when I bought the laptop 3 and 1/2ish years ago. So I'm really at a loss at this point. If trying to get it fixed someplace is going to run me over $150 I may as well go buy a $400 compact or something to get me through until I have the money for a better one.

I have an external hard drive with most of my software on it. My free auto backup that came on it though ran out about 3 months ago and with fall semester going on it would really be nice to get back my last 2 months of work, notes, some working ahead I did with my C# programming class, etc.

-HP Pavilion dv5000
-Windows XP Media Version
-Had a virus problem occur about 3 days before this happend but my AVG said it took care of it, so I didn't think i... Read more

A:Windows Update gave me BSOD

You should have made your own recovery DVDs when you got the computer.

You might still be able to make them with this Procedure ...

You might still be able to order the recovery DVDs .. see Here

If you can remove the Hard Drive .. you should be able to connect it to this Adapter ..
Then you will be able to read the Data it contains from another computer.

2 more replies
Answer Match 47.88%

Hi there,
I have a windows 7 box that recently gave a blue screen that had options to F11 restore, which it did not respond to, after pressing F10 it would eventually start windows. I did a system restore from windows to April 28th this was the earliest point I found, but after it successfully completed when I restarted it went to the same blue screen. After going into windows again, I downloaded and ran Malware Bytes, Super Anti Spyware, and CCleaner. I then rebooted once again the blue screen. Checked firewall service it is on and automatic, checked Background Intelligent Transfer service it is started and automatic and security center is on and automatic. The firewall is on. I am wondering that if the computer had a virus that did something to system files or a file is missing is it possible to add that one file?
Thanks for your help,

A:Help, Windows 7 box that recently gave a blue screen

I was able to get to F11 and did a system repair and it gave a message of repaired 1 and it said something about OS missing from system or drive and it also said completed successfully, but when I rebooted it still shows the blue screen with options. f9 f10, f11 (which takes about 15 min to open anyone of these options). Does this mean it did not fix what it found and I am going to have to do a clean install or is there something else I can do?

4 more replies
Answer Match 47.88%

gave me network drivers suitable for HP  AF 103 AX ( windows 7) And i tried to install HP Notebook - 15z-af000  drivers, but not working for HP  15 af 103 ax,please gave me exact drivers realted to 15 af 103 ax for windows 7 64bit, please reply me as soon as possible...  thank u 

A:gave me network drivers suitable for HP AF 103 AX ( windows...

Hi: According to the parts list below that model has a Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi and BlueTooth 4.0 M.2 combination WLAN adapter This would be the wireless driver for that model wlan card... The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system. This would be the bluetooth driver for that model wlan card... This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions. Ethernet (wired): This package provides the driver for the Realtek Ethernet Controller in the supported notebook/laptop models and operating systems.

1 more replies
Answer Match 47.88%

This morning I downloaded/installed Win 8's latest Updates. Behold, I now have the much needed START icon.

When I start-up now the desktop is displayed instead of the START . Which is Great. It's now the way I like it.
However, it also opens my USER window on the desktop.

I would like to remove the opening of my USER folder on start-up. Any suggestions?


A:New Windows 8 UpDate gave me the START icon . . However

You must have done something else. No Start button for me unless I install one, like Win8StartButton (Classic Shell).

2 more replies
Answer Match 47.88%

I've read every post I could find on this so I'm sorry to ask another dumb question but here goes.

I created an access database (volunteer work) which has an autoincrement field to issue numbers to animals taken in at our shelter. My 'boss' (also a volunteer) wants this simple autoincrement changed to a value which begins with the two digit year and then has 4 digits, starting with 0001 which will increment sequentially and restart at 0001 with the new calendar year. Therefore, records will start with 10-0001, 10-0002, etc for this year and 11-0001, 11-0002 for next year.

Any help would be greatly appreciated.

A:Autoincrement field including year - restart each year

16 more replies
Answer Match 47.88%

I have created
C:\00 - savehere \2012
C:\00 - savehere \2013
C:\00 - savehere \2014

current vba code is:-
ChDir "C:\00 - savehere \2012"
Range("c57:h102").ExportAsFixedFormat Type:=xlTypePDF, Filename:=composedfn & ".pdf"
Is there a way to save to ChDir "C:\00 - savehere \ currentyear
without having to change the vba integer value to each new year? or using if statements for each year? So when the 1st of jan comes it automatically save to the new current year directory and if possible creates a directory at the start of each new year as well?

A:Solved: Save PDF to a year directory each new year or month

If folder exist....

' Does this directory exist? If not, create it.
If objFSO.FolderExists(strParentPath) = False Then
Set newFolder = objFSO.CreateFolder(strParentPath)
Wscript.Echo "Put a ocr fold here" &
'Save it here code'
End If

This will get you the year
CurrentDate = Date
File_Year = DatePart("yyyy",CurrentDate)

You should be able to code it with this info

2 more replies
Answer Match 47.88%

I found a post on this exact topic from back in 2010. I am trying to incorporate the code into my database and am not able to get the code to work if I make any changes. Here is the link to the previous thread:

I have also uploaded the database that was provided in the last post. If I try to change the field and object names I appear to be unsuccessful in having the code still work even when I change the items in the code as well. I woud like some help. I would like for there to be a field called "RequestDate" that has the date stamp that is keyed in by the user. Then after that is keyed in on the form the "AssignmentID" field is updated to the new assignment number. The "RequestDate"="Admit_Date" and "AssignmentID"="ActualFWCNumber". I am trying to do this in Access 2010. If I make changes either the number field doesn't autopopulate or the same number keeps repeating. Any and all assistance on this would be great.

A:Autoincrement field including year - restart each year

tamanthalou, welcome to the forum.
As you have posted the original database a copy of your database with no data in it would be better to understand your problem.

1 more replies
Answer Match 47.46%

Ciao,so this is what i deducted happened,i think
at 3 o'clock at night,my laptop updated while i slept like a baby,it updated and failed because it conflicted with my avira then deleted my avira,but since avira is one sturdy guy,it fought back and together they messed up my system(86x btw) now i can't open exe files,all my browsers give me the 0xc0000005 error.except ie,which simply doesn't work(not responding),so no access to the all powerful internet. few things that work are minesweeper and small games which don't require connection. so backgammon doesn't work but solitaire does. also ccleaner works,because people developing ccleaner are the only professionals and through 7 years of using it i've never been unhappy with it so let's all give the creators props for creating this awesomeness. now then microsoft developers don't know crap,i checked.

what i tried:
restarting....around 20 times
safe progress,same
safe mode with progress,same
updating does the same thing it did that accursed night
then one awesome guy who apparently knows microsoft better than microsoft itself,found a solution of deleting the updates while connection to internet is off and restarting it,apparently it worked for most people....except me,because destiny is so fair...what happened was that i deleted the updates but now they are still on the update list,if i try to delete the entries it tells me they are already uninstalled but the entries are there so... Read more

A:[SOLVED] the amazing update windows gave me,0xc0000005

Have you tried a System Restore? All Windows Updates create a restore point before installing.

8 more replies
Answer Match 47.04%

at a wal-mart store. It disappeared from my PC although the year not up until 2016. I saw for a minute the Product Key on my PC but it is now gone alone with all traces of Norton 360> How do I reinstall my product key?

A:I bought a 1 year protection for 1 year Norton 360

I'm not exactly sure what you need but if you're asking how to recover the 360 product key so you can reinstall you might try Belarc: will list most/all? of the product keys associated with your installed software. For anything beyond that you may need to contact Norton.

4 more replies
Answer Match 47.04%

I have an installation folder on my main machine(Windows 7) with all my software. I have repeatedly run into issues connecting odd devices to my shared folder. This time I have installed Windows 10 Technical Preview (on a different machine) and don't understand why it tells me I can't access my own machine. After all these years, you would think user friendly would be a reality. It seems to be a coin toss as to which machines will connect. I hate never knowing I can access my own machine without issue. Here I am trying to install applications but yet I can't get to my storage location.

What is the secret to sharing your machine, so that anyone on the same network can access shared folders?

Edit: I always turn on "Network Discovery" and "File and Print Sharing".

A:Network connection issues (year after year)

I'm more brutal via the firewall:

set trust localhost and your lan ip's, eg

then add two rules for only the PRIVATE PROFILE

inbound allow tcp/udp from to any for ports 137-139,445
outbound allow tcp/udp from any to for ports 137-139,445
I use a much more complicate scheme in reality to enforce known vs unknown devices and to segregate WiFI from wired access, but that's just me.

In services, ensure these are running

Bonjour Service ( mDNSResponder)
Network Connections
Network List Service
Network Location Awareness


5 more replies
Answer Match 47.04%

My device appears to be called: 012345678901234567890123456789012345678901234567
(not my idea ). It is rather distressing, actually, and I am suspicious of a virus (I was without antivirus for a week, but was still behind a firewall). But there are these other problems with this hard drive, mentioned below.

It is my hard drive, a Hitachi, which was migrated from another computer, placed into an external enclosure, and linked to my PC using a USB 3 cable.

I would like to fix whatever it is that is causing these bizarre messages under its "properties" dialog. When there is a message that is different from "this device is working properly", it seems like a red flag.

Device install requested
Device SWD\WPDBUSENUM\{1835d153-4af3-11e6-9c19-806e6f6e6963}#0000000000007E00 requires further installation. Device not migrated
Device SWD\WPDBUSENUM\{1835d153-4af3-11e6-9c19-806e6f6e6963}#0000000000007E00 could not be
migrated. Last Device Instance Id: SWD\WPDBUSENUM
{53F56307-B6BF-11D0-94F2-00A0C91EFB8B} Class Guid: {EEC5AD98-8080-425F-922A-DABF3DE3F69A} Location Path: Migration Rank: 0xF000FFFF0000F102 Present: false Status: 0xC0000719
3. Driver service added (WUDFWpdFs)

Driver Management has concluded the process to add Service WUDFWpdFs for Device Inst... Read more

A:Hard drive migration problem: Windows gave a strange name to my HD

Is there important data on this Hitachi disk ?Is it recognized in the BIOS ?If the answer to #1 is NO and #2 is YES go to step #4Open Admin Command and type:
list disk ======> Make a note on disk # of the Hitachi disk
select disk # =====> # found from above command

If the answer is NO from step #2 above. Take the Hitachi disk out of the enclosure, open the case and connect directly to one of the sata port and reboot.

2 more replies
Answer Match 47.04%

i was doing some windows updates and i got the blue stop screen where it says "if this is the first time you have seen this message..." blah blah blah you get the idea. Why did this happen? any thoughts are much appriciated thanks.

A:Windows update gave me the emergancy stop blue screen

Is this computer a new built ?

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Answer Match 46.62%

Updated PCs running Trend Micro's Antivirus on Windows can be hijacked, infected with malware, or wiped clean by any website, thanks to a vulnerability in the security software.
The design blunders were discovered by Google Project Zero bod Tavis Ormandy. A patch is now available to address the remote-code execution flaw, so Trend Micro users should update their software as soon as possible.
Ormandy, who has been auditing widely used security packages, analyzed a component in Trend's AV software dubbed the Password Manager. He found that multiple HTTP RPC ports for handling API requests were accessible.
"It took about 30 seconds to spot one that permits arbitrary command execution, openUrlInDefaultBrowser, which eventually maps to ShellExecute()," he wrote in a bug report to Trend.
This means that any webpage visited by a victim could run a script that uses Trend Micro's AV to run commands directly on the machine – such as RD C:\ /S /Q to wipe the system drive, or commands to download and install malware. As another example, this code uninstalls Trend Micro's security software on a PC without the owner's knowledge or consent.

The software has been patched via an update but I am surprised Trend Micro let this get through.

A:Trend Micro AV gave any website command-line access to Windows PCs

Not surprised of this at all. Hell, they don't even include signature based detections for Cryptoware if you're not on the latest version of their product and they don't warn you at all about it. It's when you directly ask them that they finally answer. Seriously, TrendMicro isn't worth using at all, at home like at work.

2 more replies
Answer Match 45.36%


I am a Laptop Technician in Canada, and well to e honest I am really tired of junking so many motherboards because something has gone wrong on them. So I have decided to learn how to track down what on the board is blown, and replace it.

Can anyone you point me to where I can get board schematics and tech manuals for various laptops? And possible some sites with nicely documented details on the process of tracing down the short or whatnot?

Thank you,

A:Laptop Tech needing Tech Manuals

You should be able to get the manuals online at the manufacturers site.

3 more replies
Answer Match 44.52%

Hello all,

I have never worked with Windows 7 before....

I've always worked with older editions, the most recent being Vista.

I've seen the Window's 7 theme, and i hate the thick task bar at the bottom!

Was wondering how 7 differs from Vista and......

If i could change the theme to something more familiar (e.g. XP)

God, i'm so old-school.


A:Windows 7 Noob here!

You can right-click on an open area on the desktop, then select personalize. When the panel opens, scroll to the bottom and you can choose Windows Basic or Classic themes.
You can also right-click on an open area of the Taskbar, select Properties, then check the box to 'Use small icons' to make the Taskbar smaller.

2 more replies
Answer Match 43.68%

is anyone else having a problem getting on to these sites??? error says:

Server Error in '/' Application.
SQL Server does not exist or access denied.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Data.SqlClient.SqlException: SQL Server does not exist or access denied.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[SqlException: SQL Server does not exist or access denied.]
System.Data.SqlClient.ConnectionPool.GetConnection(Boolean& isInTransaction) +474
System.Data.SqlClient.SqlConnectionPoolManager.GetPooledConnection(SqlConnectionString options, Boolean& isInTransaction) +372
System.Data.SqlClient.SqlConnection.Open() +384
CommunityServer.Data.SqlCommonDataProvider.LoadSiteSettings(String application) +168

[CSException: Unable to open connection to data provider.]
CommunityServer.Components.SiteUrls.Instance() +542
CommunityServer.Components.SiteUrls.RewriteUrl(String path, String queryString, String& newPath) +55
CommunityServer.CSHttpModule.ReWriteUrl(HttpContext context) +68
CommunityServer.CSHttpModule.Application_BeginRequest(Object source, EventArgs e) +91
System.Web.SyncEventExecut... Read more

More replies
Answer Match 43.68%

yeah, hello guys, I'm a Windows noob since I've been and stil am a Mac user, so I'm a bit unsure about what to do right now:
Basically I have random reboots, which shouldn't be too much random... being an ownder of a g73jh asus laptop I know it has many issue by itself (fixed gladly) but I also and after purchasing discovered that both my primary hard drive (crucial ssd c300) and secondary (seagate 7500.4 hdd) CAN suffer of random shutters wich can force the OS to abnormal freezes... anyway I had very few of those said freezes and only after my clean install, this is what I got as reported, can anyone help me figure out if it was caused by any hardware or software fault?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1040

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880048A7817
BCP3: FFFFF88008D5C900
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

The point is that I get those freezes only while playing music, transfering data from the HDD to the SSD, while for example, I can play Black Ops for l... Read more

A:noob to windows and random reboots


1 more replies
Answer Match 43.68%

A couple of days ago I was video chatting with a friend while browsing when my computer completely froze for about 30 seconds, unfroze for about the same amount of time, froze again, flashed a bunch of crazy colors and switched off. After turning it back on I got the BSOD. This same general thing has happened several times since and I simply can't figure it out. I feel like I've searched to the end of the internet and back, but I basically need someone to hold my hand and walk me through it, lol.

Anyway, I'm not sure if I'm pushing my computer too hard because I video chat almost every night, edit videos and browse a lot with no problems at all..until now. Any help would be greatly appreciated!

Here is the dump info :

Loading Dump File [C:\Users\Candy\Desktop\061510-35131-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
Executable search path is:
* Symbols can not be loaded because symbol path is not initialized. *
* ... Read more

A:BSOD on Windows noob here

Sorry, forgot to add the .zip!

2 more replies
Answer Match 43.68%


I've got a very strange problem.

When I start XP, Windows File Explorer launches 70+ times in separate windows.

When it finishes I can close them and everything works fine.

I've done full Virus scans with Kaspersky and AVG, and I've run CC Cleaner and fixed any registry errors, but it still happens.

Please, any advice would be greatly appreciated.

A:Please help a Noob - XP Start causes 70+ Windows Explorer Windows to Open

7 more replies
Answer Match 43.68%

I have a few recovery questions for which I was unable to find specific answers to in the forum, but I did try to look first.
1) Is the recovery partition on my new Asus laptop a static recovery image which basically contains the OEM's Windows 8 installation? In other words, something that never changes?
2) If I make a USB bootable recovery drive with the OEM recovery partition copied to it, this means that I have two recovery options (one on the hard disk and one on the USB stick). Is this correct?
3) Regarding question #2, is the option to create a recovery drive on a USB drive (with OEM recovery partition) just a redundant measure in case the hard drive fails?
4) If I make a recovery option on a USB stick, with OEM partition copied, and test it, can I remove the recovery partition on my hard drive and gain the space back?
5) Is there a way to create a customized recovery partition with specific settings or configurations in place of the OEM recovery partition area? (I think I'd have to use a 3rd party imaging tool for this?
6) Exactly what partitions are restored to when doing a full recovery option (reset)?
7) I tested a full recovery restore last night from my USB stick and it took a very long time (hours?). Can I assume that if I do a recovery (reset) from the partition on my hard drive it will be much faster?

That's it. Thanks!

A:Windows 8 basic recovery ?'s for a noob Windows 8 user

Hello again marklyn,

I see you bailed out of that other post and started a new thread here; eh? So, did you ever figure out why you don't have the ability to "create a system image" in control panel? Anyway, I certainly can't untangle your myriad of questions and provide you with a specific direction because I'm not really sure where you want to end up with this whole thing; however, I can suggest that you need to provide a screenshot of disk management (as previously requested) so maybe someone else can help you from there. However, it really seems like you are heading for trouble with all that you are trying to do so, with that said, I would strongly recommend backing up whatever you have now and then doing a clean legacy or uefi Win 8 install. Once done, you can use a 3rd party software (eg, Macrium Reflect Free) to backup/restore system images as required. Good luck in whatever decisions you may make and I hope somebody can answer all your questions.

8 more replies
Answer Match 42.84%

Is my Android Infected? Anybody... That can help me.. I've got Screenshot of Everything

A:windows PC is so last year...

Hi Tpw, as you didn't give any symptoms, I say we should run some scans.MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.AdwCleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As AdministratorClick on the Scan button.AdwCleaner will patient as the scan may take some time to complete.After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.Copy and paste the contents of that logfile in your next reply.A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.Junkware Removal ToolPlease download Junkware Removal Tool to your desktop.Shut down your protection... Read more

1 more replies
Answer Match 42.84%

Hello guys,

What have you enjoyed so far?

A:Windows 7 almost a year old

Its time for something new.

9 more replies
Answer Match 42.84%

I wonder if Win7 SP1 next year will be the last retailed edition for sale in the market or not. I remember the final boxed version of XP is SP2 and the OEM version is SP3. However Vista Boxed and OEM disc only got SP1 and customers must download SP2 from the Internet themselves !!

I ask this question is because I like to collect and keep the lastest boxed version and oem version of a Windows. So now, I have Vista SP1 OEM and Vista SP1 Boxed Edition. XP SP2 Boxed EDition and XP SP3 OEM edition.

I didn't buy Vista SP1 until I confirmed that there won't be Vista SP2 for sale in the market.

A:Windows 7 SP1 next year...

Quote: Originally Posted by Summer4Ever

I wonder if Win7 SP1 next year will be the last retailed edition for sale in the market or not.

If MS know the answer to that I doubt they will make it public, I think it is a case of wait and see!

1 more replies
Answer Match 42.84%

I am a user of windows 8.1. I have already reserved windows 10. We all know that windows 10 is going to release soon. What I have heared is that win 10 is free for 1 year. So I am little bit confused that if I ugrade to win 10 now so after 1 year of use I have to pay for it or not?

A:Do I have to pay for windows 10 after one year of use?

No. It doesn't mean it's free only for 1 year. It means that you have 1 year to claim your free copy. You can do the upgrade now or later but if you do it after 29 July 2016 you'll have to buy it so take your time and decide if you want it now. It's not the bad idea to wait 2-3 months while they fix some bugs etc.

3 more replies
Answer Match 42.84%

I'd like to get a layman's answer to a question that has bugged me for too long: Why can't I backup my hard drive by simply cloning its contents?

I don't mean doing an exact "hard disk clone" including multiple partitions, MBR, etc., although maybe that in-and-of-itself is part of the answer, but I get frustrated trying to understand why Windows won't allow itself to simply be copied -- activation concerns aside. On my Mac or my Linux machines, I can literally do a rsync or cp or whatever I want to do and have the entire disk copied over to an external, a thumb drive, a secondary internal disc, etc., and can then boot off of that disk. There's no additional configuration, aside from first formatting the disk (if needed) to whatever file system the OS needs.

Is it because Windows relies in the MBR in a different way? Is it because of activation / security concerns? Am I wrong in my question in the first place?

A:Backing Up Windows, general noob question.

I'm not certain why a simply copy/paste doesn't work but I'm guessing it has something do do with hidden files/partitions/properties/mbr/etc.

Regardless of why a straight copy and paste doesn't work there are a few methods that you can use to "clone" your hard drive. You can use backup software to create a system image. This is basically a clone of your current hard drive's status and it allows you to restore your computer to exactly that point from scratch. You could also use disc management software to clone your hard drive in the manner you're speaking of. I'm not sure if it'll work properly on a boot disc but you could try. Keep in mind that it's best to clone the hard drive using a live cd so that you're not booting off that hard drive at the moment of the clone.

More about backup software...

Personally, I don't recommend using the Windows version of backup software because I've found it's unreliable. However, many people use both third party and Windows versions of backup software and both work. The key is finding a method that is reliable for you.

I use a free program called Macrium Reflect. It's a backup software that allows you to clone any partition and save a copy. You can then use a Linux Boot Disk to restore that image to any hard drive with sufficient space. The one thing you want to make sure of in this configuration is that the boot disk works for you.

For your first test, I recommend backing up all of your information before doing anything. Onc... Read more

5 more replies
Answer Match 42.84%

Is there any particular reason as to why the "Windows 7 Basic" theme stutters for me? etc: when dragging windows, seeing quick afterimages of the windows when dragging, slight video stutter.

If i enable any Aero Theme, everything works perfectly. Totally smooth.
Is the basic theme supposed to do that or something? >_>

A:Windows theme stutter. Noob question?

^^ Wow, nevermind.. found the anwser here. Windows 7 Basic Theme "frame lag" of some kind - efreedom

1 more replies
Answer Match 42.84%

It has been very frustrating to rebuilding a Windows 7 desktops last year or so.  After the installation of Windows7 Home or Pro SP1 disks click on Check Updates and it could run for 2 days before it lists the 240 updates to install.  Anyway
to speed this up?  I know Microsoft wants us to use Windows 10 but some businesses and older home hardware have to have Windows 7.  I wish and hope this torcher will stop soon and Microsoft comes up with a fix.  Any help is appreciated!!! 

More replies
Answer Match 42.84%

Hi all,I came across this and thought it may be usefull to a few people here on the forums, although if you use 16 bit applications you may want to keep this disabled:This security hole is said to affect 32bit Windows operating systemsA CRITICAL FLAW has been found in the Windows NT trap handler that makes all Windows machines wide open to hackers. The problem has been a feature of every Windows system for the last 17 years and no one has noticed. According to Full Disclosure, the security hole in Windows allows users with restricted access to escalate their privileges to system level. It can be done on all 32-bit versions of Windows from Windows NT 3.1 to Windows 7. This is not likely to bother consumers much, but corporate IT managers will be wetting themselves.And the removal instructions. Enabling the "Prevent access to 16-bit applications"1. Start2. Run (Windows key + R)3. Type gpedit.msc and press enter (Run as Administrator if need be) 4. Expand - Computer Configuration5. Expand - Administrative Templates6. Expand - Windows Components 7. Open - Application Compatibility section.8. Double Click 'Prevent access to 16 bit applications'9. Check Enabled10 Click Apply then OkHere is a screenshot to help those having any troubles:

A:17 year old Windows flaw discovered in Windows 7. How to close this security vulnerability

According to the same site microsoft had promised to patch the hole in security I am afraid I am one of those people who just has automatic updates on and hardly checks to see what I am actually downloading. I guess if some person who shouldnt have admin access especially in a company or business was to get it this way microsoft would have to do a lot of explaining. Its amazing that only after 17 years this hole has been found.

1 more replies
Answer Match 42.84%

So... my Windows Defender gave me a warning earlier ago. It said I had an infected system file named "hosts". I already removed the file from my computer, but it can still be found on my history. Look:

What is that malware about anyway? I know I already removed it, but I worry a lot about my computer so I want to make sure everything is fine.

So... can someone tell me why I got it? Is it really dangerous?

A:Windows Defender gave me a malware warning (file name = "hosts")

First of all the threat has been removed. You are no longer in danger from that particular threat. Malware is used to describe harmful software that has been installed on your computer. It can be very dangerous with the capability of hacking into your system, harvesting passwords, bank accounts, etc. In your case it was a medium threat. It usually means, pop ups, advertisements. Since it has been uninstalled it is no longer a threat.
For the future, download the free Malwarebytes and scan once a week.
Be sure that you have a quality Anti Virus such as Avast.
Stay away from sites that may be dangerous. Those are the ones that you really want to visit.

4 more replies
Answer Match 42.84%

I'm not sure of what to really ask, so let me just say what the message is that I keep getting!
  A window, that says you have 21 drivers missing  the performance of the screen is very poor at times,

   it takes over 5 minutes for my screen to come up, I can be on a site, and it will freeze up or just take me to another site,  and at first I thought the drivers was for a printer I don't have a printer, please help me and I do not have
a battery in it, I just keep it plugged in!

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Answer Match 42.42%

I have a Gateway PC I bought from BestBuy about 4 years ago. Today I started getting a message that I need to activate windows 7 !!!!! It has been working fine for years ! How am I supposed to activate it ? I have done NO work or modifications to the PC.
Now I know why people switch to Macs !

A:activate windows - on 4 year old PC ?

Click on activate to do it online? If it fails, call MS Support Center and let they deal with the issue.

2 more replies
Answer Match 42.42%


I've been having a problem with my Windows 7 x64 machine BSOD on me a few times a month for over a year!

I've finally reached the breaking point and have asked for help!

Attached is a rar of all my minidump files. Please let me know if you need anything else.

I appreciate your help!

A:Windows 7 x64 - BSOD - Over a year

Hi -

There were 50 total BSOD dumps (the max retained by Windows 7) dating back to January 2012.

To start with, update Asus ATK0110 mobo utility driver. This 2005 version is known to cause BSODs -

ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C)

Remove ElbyCD for now -

ElbyCDIO.sys Thu Dec 17 17:25:16 2009 (4B2AAFCC)

If BSODs continue, run Driver Verifier -

Regards. . .



Debug session time: Wed Apr 17 20:29:40.379 2013 (GMT-4)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\041713-36987-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime: 2 days 14:32:03.830
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!FsRtlTeardownPerStreamContexts+e2 )
BugCheck 19, {20, fffffa800a7cf6f0, fffffa800a7cf7a0, 40bffff}
BugCheck Info: BAD_POOL_HEADER (19)
Bugcheck code 00000019
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa800a7cf6f0, The pool entry we were looking for within the page.
Arg3: fffffa800a7cf7a0, The next pool entry.
Arg4: 00000000040bffff, (reserved)... Read more

4 more replies
Answer Match 42.42%

I have windows XP media edition on a Gateway 510XL 3.2 mhz machine. My AVG was expiring so I decided to try another program. I got McAfee security suite and installed it on my system. I had problems on the install (conflict with ad-aware plus) and tried to reinstall. Before reinstall I picked up a bug that automatically resets my home page to every time I reboot.

I installed McAfee and my system ran very slow and the date was reset to 1970 and cannot be changed. I removed McAfee and now the date is fixed at 1990. Is this progress?

Checked the BIOs and it had the same year.

Rechecked the BIOs date was 4/09/1990

Replaced battery, no change BIOs date is 4/10/1990
reset the BIOS date to 4/09/2007
saved and started reboot
reentered BIOS F2 on the bootup date was 4/09/2007
at XP Welcome screen selected "administrator"
date error message appeared
The Windows start up sound (tones) stops half way through
Check Processes running
there is a Nortons.exe that has to be deleted before the boot will complete fully
there are also some unknown processes running that would give me alerts when I had the McAfee security system installed that they were trying to access the internet.
there are two others but they disappear quickly
These are listed as "administrator" files

Time appears to be correct at 22:51
replaced battery no change
rebooted - changed bios date remained 4-10-1990

A:Windows year will not reset

Sounds like you should try a new battery. If that solves the date/time problem, then run an HJT scan and put it in the Security forum for analysis.

3 more replies
Answer Match 42.42%

Hi I am sure I am not alone, but I honestly have my machine on literally 20 hours a day non stop working away. Its my work horse especially since I work online running a business.

Anyways - I am noticing a few things going a bit wrong like chkdsk.exe not working and a few other issues.

WOuld you suggest that it is a good thing to re-install a clean version of windows 7 from a previous image you made or is that a waste of time?

I mean, if my image backup has missing and corrupt registry items then I guess whats the point?

Thoughts please!

PS I wouldn't be able to re-build the system I have since there are way too many tweaks and setings to re-do, but I think that I have some issues.....

Maybe I should re-install the registry?

A:Should you re-install Windows every year?

I do mine every 6 months. Just to make sure it's clean.

With your drivers, files, and program installers organised. It's a 2 hour investment every 6 months. And Having a clean image with no updates or programs installed helps.

Why not?

9 more replies
Answer Match 42.42%

Windows XP the third-most popular OS after 15 years
It seems crazy to think that there are people out there using a 15-year-old operating system, but it’s happening. In fact, so many people are still running Windows XP right now that it is currently the third-most popular OS in use.
Microsoft actually stopped supporting Windows XP two years ago, which means the platform no longer sees updates of any kind — not even critical security patches. What’s more, even third-party developers like Google have stopped supporting it.
Despite all this, Windows XP’s 10.9 percent share of the market means it has a larger install base than Apple’s latest OS X El Capitan software (4.05 percent), and Windows 8.1 (9.56 percent). Windows 10 just about beats it with 14.15 percent...
Windows 7 still reigns king, with a whopping 51.89 percent share of the user base.
Remark:   This is NOT surprising.   Windows XP was a very "solid" OS... especially in comparison to its predecessor (Win ME) and successor (Vista).   It worked very well, and people liked it.   And let's face it:  people don't throw away "appliances" [be it a computer, microwave, refrigerator, and especially a car] just because its warrantee period has expired.
So okay, a computer is not a car. &nbs... Read more

A:15 year-old Windows XP the 3rd-most popular OS

Yep...totally agree. A much more intuitive interface and a much simpler format and layout. You could find where to go and how to get stuff done without having to conduct a self directed search wondering where everything was changed to or hidden. Vista wasn't so bad and has worked well on my old XPS-420 but Windows 7 started the veer toward the dark side. If this machine fails I am going shopping for a rehabbed Dell with Winndows 7. Have no need or desire to have a screen full of tiles that I have to swipe.
I did some temp work a few years ago for a major health insurance company as they were ramping up for ACA. The OS they were upgrading from was DOS! That was an interesting experience, to say the least. Had so many programs open we had to use two monitors.

9 more replies
Answer Match 42.42%

Hello Every one, well today I booted to into windows 7 and it just Crashed, (weird I know ) so I tried several reboot attempt, and it would get to the windows LOGO and just crash, i was unable to get the Error went by to fast

I then tried to do a repair, no luck, then tried to do a image restore ( have done a few in the past and they worked ) and the restore image was unable to restore, ( SSD drive was in use-Message )

So i tried to boot just from the SSD itself and said that the MBR was missing ( my first clue something is bad

So i tried to boot in safe mode.. i was able to boot into safe mode

so i just said let me bite the bullet and do a clean install of windows 7, I needed to do one anyways
And i could not do a Clean install of Windows 7( windows cannot be installed on this DISK.)

maybe some of my previous problems have finally come back to bite me

Any suggestion would be greatly appreciated

Thanks in advance

A:1 Year old SSD will not boot into windows

Unplug all other HD's and peripherals,

Boot into BIOS setup, reset to defaults, save changes. If an EFI BIOS you'll need to decide if you want UEFI BIOS vs. Legacy BIOS. If UEFI follow these special steps for Install, otherwise enable Legacy BIOS or Compatibility Support Module to proceed with normal install:

Set DVD drive first to boot, HD second, set SATA controller to AHCI, Save changes and Exit.

Then boot into Windows 7 installer DVD or flash stick burned or written using tool and latest ISO for your licensed OS version here. I would use a fresh ISO written with tool in Step 2 as yours is in question.

At first installer screen Press Shift + F10, or enter System Recovery Options to open a Command Box, type:

SELECT DISK 0 (after confirming Windows 7 target HD #)

Next click Install Now, then Custom install to Clean Install Windows 7 to the partition you created. If it fails then report back at which step and the verbatim error message.

In addition read over these steps to understand the tools and methods which work best to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7. The steps are the same for retail.

After install you can adjust partition size or Create new partitions for data, etc. in Disk Mgmt. You are creating the partition here for the purpose of wiping the HD and marking Active which overcomes certain install failu... Read more

4 more replies
Answer Match 42.42%

So I bought a used PC which had Windows 7 Ultimate about a year ago. It's a somewhat old desktop PC, 4GB RAM, average stuff, nothing extraordinary but not a dinosaur either. A couple days ago a message started popping up saying I needed to validate my Windows; quite odd since I'd been using the computer for a year already. Anyways, I downloaded the program suggested by the message, and it said Microsoft couldn't complete the validation process. I should also mention that I want to upgrade to Windows 10 but don't have any of the required updates, which also don't appear on W. Update.
I downloaded the MGADiag thing, if it's any use. If my Windows turns out to be invalid, what can I do? Will I still be able to download Win 10?
(Btw sorry if some of the code is in Spanish, English isn't my native language)

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85297
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {23BCBB47-03CF-4D98-BD1E-76874EBA024B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.15031... Read more

A:Invalid Windows 7 after year's use

The installed Product Key is the Default Key - which can never be legally activated.
The motherboard is a retail one.
The activation was circumvented by installation of an Activation Exploit - which Windows eventually discovered after installation of KB971033.

The current installation is therefore counterfeit.
Is there a COA sticker for Windows on the machine's case anywhere?

6 more replies
Answer Match 42.42%

"Microsoft has announced that its next operating system will be offered as a free upgrade to owners of devices running Windows 8, Windows 7 and Windows Phone.

The announcement marks a change in strategy to its previous policy of charging for major updates.

The offer, which is limited to the OS's first year of release, may aid its adoption."

A:Windows 10 to be free in its first year

We shall they eventually make sure you pay through the nose for it.

9 more replies
Answer Match 42.42%

Hi guys maybe u can help me. I had Windows 8.1 x64 and windows 7 x64 dual booting with EasyBCD. It was all fine i had it booting up like this

Then i installed Windows 10 Tech on my SSD drive and all of a sudden it went to this

How do i get it back the other way like the first image

Thank u guys here at MT

A:Dual booting Windows 8.1 x64 Windows 7 x64. Then added SSD Windows 10 tech preview

>>Well First u boot to windows 8
>>Open "Run" and Type "msconfig.exe"

>>Under Boot, change the 'default OS' to "Windows 7"
>>And check/tick "No GUI Boot"
>>And check "Make boot device permanent"

Finally Apply and Ok
Hope This helps.

15 more replies
Answer Match 42%

I have had a Compaq CQ62-219wm for over a year; however, now I get a message indicating that my Windows 7 Home Premium x64 is not genuine. Upon downloading a key finder software, I noted that the product key has "Trial" indicated (in spaces 6-10). Could this be a result of not activating within 30 days? My service protection is enabled.

Please find additional info below:

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {664C77BE-0A8A-4990-8481-72E155002C97}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version:... Read more

A:Getting non-genuine windows message; have had cpu over a year

We can't do anything until you post the FULL report, unedited.

7 more replies
Answer Match 42%

I can't post to the News yet, so I will put some good news for Redmond here.

Nearly half of 1,200 companies surveyed by a veteran technology analyst plan to deploy Windows 7 in its first year of availability, and another 11 percent say they will make the shift as soon as Microsoft releases the first service pack update for the new operating system.

Survey: 50% of businesses to deploy Windows 7 in first year

A:50% of businesses to deploy Windows 7 in first year

We will most likely be deploying it on all of our Vista based machines. Have been running Technet RTM copies on several of the older ones to make sure all is well...

2 more replies
Answer Match 42%

Hello community. Me and my wife, have a PC with Win8.1 installed. The thing is that the constant requirement of entering user passwords everything we switch is very annoying.

Is there anyway to bypass password screens for all users when Windows are booting or when we change users?

Thank in advance for your time

A:Multi-year Windows 8.1 without passwords

Hi Gonik, welcome to the Eight Forums.

That can be done using a Local Account. Windows 8 and 8.1 can use either a Microsoft Account or a Local Account, difference being that a Microsoft Account is connected to an email address. As an email account always requires a password it cannot be removed, therefore the password is also required when signing in to Windows. To put it very short, a Microsoft Account always needs a password.

A Local Account is traditional Windows user account as used in Windows 7 and earlier versions. It may or may not have a password, as user has selected, and even if the password is selected it can be removed. When a Local Account is used in Windows 8 or 8.1, the user can select a separate and individual email account to be used with each Windows Store App needing an email account.

Local Account - Switch to in Windows 8Local Account Password - Change or Remove in Windows 8Windows Store - Sign in with Different Microsoft Account in Windows 8

2 more replies
Answer Match 42%

Dear tech support,

(Since this is my first post here, I hope it is in the right forum. My apologies if it isn't!)

The title pretty much describes the question I'm asking myself right now. I just noticed that all files, folders and software from the last year are missing. The most recent data is from May 2nd and onwarts (just the things I did on my pc since then), anything before that date is gone until april 2012. So basically there is a 1-year gap from which all data seems to have been removed.

More curiously: files, folders and software I have deleted in the past, are now back in the place they once were. This leads to me think that, somehow, my pc has performed/suffered a rollback of about a year after the Windows updates from May 2nd.

The whole thing puzzles me completely, never have I experienced something like this. Googling for information didn't help much either, nowhere could I find a similar story. Contacting the online Windows support chat resulted in a constant 'no employees are available', hence I decided to raise my question here.

Basically I want to ask you: do you have any idea what has happened and/or what to do about it? I am just clueless.

Some additional information:
- I am running Windows 7 Home Premium service pack 1
- My PC is about 5 years old, the oldest data dates back to 2008 and 2009. As mentioned, the old data is still present, it's just the most recent year or so that's gone
- The problem seems to have started after a large Windows update ... Read more

A:Did windows perform a 1-year rollback, by itself?

Windows restore from a recovery point does not affect user data only Windows system files. Even if you rolled back to a point that was a year old the user data would stay. It sounds more like a backup was restored but without user intervention I don't see how that would happen.

What do you use, if anything, for backup?

2 more replies
Answer Match 42%

Just recieved this on my newsfeedWindows 10 upgrade to be 'free' for one year - BBC newsIn my opinion this is fantastic news, as most of my devices are running windows 7/8.1 which should be eligable for a free upgrade.I have been toying around with windows 10 in a virtual machine and have found it's performance very good for a technical preview, have to wait and see what the finished product will be like.message edited by thomasad

A:Windows 10 upgrade to be 'free' for one year

Thanks for the heads up. Unfortunately the BBC news left out the fine print shown on Windows 10 page on Microsoft's site here. Quoted: ?It is our intent that most of these devices will qualify, but some hardware/software requirements apply and feature availability may vary by device. Devices must be connected to the internet and have Windows Update enabled. ISP fees may apply. Windows 7 SP1 and Windows 8.1 Update required. Some editions are excluded: Windows 7 Enterprise, Windows 8/8.1 Enterprise, and Windows RT/RT 8.1. Active Software Assurance customers in volume licensing have the benefit to upgrade to Windows 10 Enterprise outside of this offer. We will be sharing more information and additional offer terms in coming months.?Also quoted is the need to sign up for email for the upgrade offer using your Microsoft account.i_Xp/Vista/W7Usermessage edited by XpUser

6 more replies
Answer Match 42%

I built this computer about a year ago and installed a legit upgrade copy of Windows 7 Ultimate (installed a friend's copy of Windows 7 just to get through the upgrade process). I've had no problems with the OS until a few days ago when I noticed one of my USB devices turned off (a PS3 controller configured with MotionJoy). Then I noticed Windows came up with several notices claiming it wasn't genuine. It was displayed in popups and in the bottom right-hand corner of my desktop.

Apparently, Microsoft Security Essentials triggered it. This wasn't the first time I've had to deal with a validation issue in a Windows PC. I usually just had to run the validation tool and be done with it. However, when I ran the tool this time, it simply took me to a screen where I could buy a new copy of Windows 7 Ultimate (or a new activation key?) to resolve missing security files. Obviously I'm not going to do that, but I'm running out of options other than perhaps running the Windows 7 Ultimate upgrade installer again and hoping that it returns Windows to default.

As it stands, I've tried reactivating, but it gives me an error message. I've tried running Windows Update because it seems that it stopped updating on the 21st, and that's when the latest security pack was installed. However, I get a code C0000022 error whenever I try to update. Should I just redo my upgrade installation or is there some other way to fix this? I'd appreciate a... Read more

A:Almost a year later, Windows claims it's not genuine.

I built this computer about a year ago and installed a legit upgrade copy of Windows 7 Ultimate (installed a friend's copy of Windows 7 just to get through the upgrade process).Click to expand...

The upgrade copy may have been legit, but a new computer requires a genuine full price copy of Windows. Even if you paid (the discounted price) for the upgrade it is not legit on a new computer. We cannot help with this issue.

1 more replies
Answer Match 42%

Hi, I found a great release for iPhone 7 that is InkCase i7 from Oaxis, but now I am wondering for this technology for my windows fablet too. Is there any possibility to get this smart case with a extra display soon?
Have a nice day.

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Answer Match 42%

Hi, I have an old (but working amazingly good!) 64bit processor HP Compaq 6730s, upgraded with a SSD drive and 8gb DDR2 ram memory. Currently it is dual-booting running windows 7 home premium, 64 bit edition, pretty smoothly -it has given no problems so far, and Ubuntu 14.04. I am pretty tempted to upgrade to windows 10, but given that it is a relatively old computer, I am not sure wether the hardware will be fully compatible with w10... and also I do not want to loose my partitions! So what do you recommend me... shall I go for it? Thank you very much for your help and for creating amazing computers like the 6730s! Gonzalo

View Solution.

A:Windows 10 in my 7 year-old HP Compaq 6730s -should I try it...

Hi: I have the elitebook 6930p which has basically the same hardware as your model. W10 works just fine on mine, but I do not have a webcam, nor do I use the fingerprint reader or protect tools security software, so I cannot confirm that those work on W10. You should be able to recover to W7 very easily if you do not delete the windows.old folder. To revert, go to settings>update and secuity>

5 more replies
Answer Match 42%

I have a Dell Inspiron 1300 running on Windows XP. It always says the year is 2005. The month and the day are correct, just not the year, and the time is always a few minutes off.

Every time you try to adjust it in the Date/Time section and click apply, it immediately goes back to 2005.

I have also gone into BIOS and changed it there, but when I exit BIOS and the computer starts, the year is always back to 2005.

I have done every diagnostic scan Dell told me to do several times and the hardware says it's fine. I even replaced my battery for good measure.

Please help! The date affects all my file dates which causes a lot of problems for me.


A:Wrong Year (2005) in Windows XP

Hello and Welcome to TSF

You say you already changed the CMOS battery?

15 more replies
Answer Match 42%

I have a 3 year old notebook running Win 7 Pro/sp1 x32. For various reasons, I have not used it since early in 2015 and kept it shut off. It's a nice little travel companion, but had been replaced by a more powerful Dell laptop more suitable to my current needs. It occurred to me the notebook could still serve as a nice platform for testing programs, rather than risk my workhorse desktop - also running Win 7. Then I realized that absolutely no updates to Windows or to programs had been made in almost 2 years. (Don't try this at home!) So I fired it up, and rolled up my sleeves.First stop was Windows Update, to see what I had missed. The search for updates took all night. Turns out there were only about 90 Important and 40 optional updates listed, totaling almost half a GB, waiting for download. Included were 15-20 of those pesky .Net Framework updates. Yikes! Where to begin?So I selected the one at the top - a Cumulative Update for IE 11, published in Aug/2016 - as a reasonable one to test first. It got hung up at 5% into the download, and timed out. Back to the desktop, where things had slowed down to a crawl. Task Manager showed that svchost.exe was hogging between 50-100% of the CPU. Great, there are only about a dozen processes that use svchost. But one of those services is for  Windows Updater, which was running under manual mode. But stopping that service didn't seem to speed things up in general.Since system slowdowns can be caused by malware spoofing ... Read more

A:Windows Updates after a 1.5 Year Hiatus

I make it a point to turn on all my home PCs at least monthly --- specifically, for the sake of Windows Updates.   I'll typically also run Secunia's PSI, to help upgrade any other programs (typically browsers) I have on these systems.
Win7 (laptop, but which I use as if it were a desktop) is my primary system, my workhorse, for all daily chores.   Surprising, WinXP (laptop) is my secondary system... I keep it in the bedroom, so I don't have to carry my Win7 around the house.   I'm amazed how much can still be done on an XP system... especially since I downloaded and started using avast's SafeZone browser.   I also have an 8.1 tablet, which I use occasionally, but find its onscreen keyboard inconvenient when I wish to do a lot of typing [and this explains why my WinXP retains its secondary position in my household].

1 more replies
Answer Match 42%

Now, at the end of dec, are the bugs pretty much worked out?
Or are people still experiencing problems and rough edges with kaspersky on win10?

A:windows 10 and kaspersky 2016 -- end of year

I think actual KTS/KIS2016MR0d is quite stable in W10, anyway there is a new 2016MR1 in RC (Release Candidate) stage that will come (official release) probably in January 2016, which comes with better support for W10, and some new improvements...

3 more replies
Answer Match 42%

This just in from ZDnet by Ed Bott, that MSFT will cease to allow new machines to be sold with Win7 on them.  I've not read the article yet, but it should be self explanatory.  So do your shopping now. That's what I'm going to do.  Now.
Ironically, I just now uploaded three videos showing what business laptops are being sold by Lenovo, Dell, HP to prove that they aren't selling Win10 machines.  They are using Win8.1 licenses' downgrade rights to sell Win7.  The videos are updates on the ones I did back at the beginning of September, to see if the September results were still valid.
You can see the videos here (Dell), here (HP) and here (Lenovo, but the video shows the Win7 machines sold out);  vids were made 10/26 and at least Dell has radically changed its website interface now.  The videos are boring, though.  Better to just go to the websites, instead.
The Dell machines shown in the video are mostly gone, now; or, the website redesign makes it look that way.  The machines shown in the video are now (right now, this minute) showing as only available preconfigured in Win7Pro 64 or Win10.  When just now I did a mock purchase, those were the only options:  not, Win8.  You'll find more Win8 machines available on HP.
Thank you for your time.  So much of my life would be so much worse, were it not for BC.  I hope to 'give back'.  Thank you again.

A:Windows 7 new PC sales have only one year left

I was talking to a tech at Eset while  he was fixing my computer and He told me that Microsoft was not going to give updates to win 7 much longer. Hope that he is wrong.

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Answer Match 42%

New member,Hi to the group
Ok, I upgraded the ram from 0.5 to 2 but it runs like a charm excuse the pun
my button for the mouse thing on my very basic laptop was broke, so I am using a USB mouse with a wheel
and I think that helps with the scrolling, my learning curve was about an hour but I have used windows phone
so I think that helped, the cd drive was broke so installed by USB, very impressed with that, all in all very pleased.
Well done MS you have a winner on your hands.

A:Running Windows 8 RTM on 7 year old laptop

Interesting, is that laptop's screen resolution running at native? Just curious.

2 more replies
Answer Match 41.58%

HI MT Members i need some help when i dual boot from windows 8.1 x64 and windows 10 tech x64. the Time always changes for some reason if anyone knows a fix to help me out id be very grateful
Thank u

A:Windows 8.1 x64 and Windows 10 Tech preview Doul booting Time problems

You probably refer to this registry fix. It is working when you dual-boot Windows and Linux, but I never heard of such a time problem between Windows 10 & Windows 8.1. Is your local time actually UTC+4?

16 more replies
Answer Match 41.58%

HI there,
I had the windows restore issue a few weeks ago and managed to get rid of it be searching on your site. I'm a noob and a bit computor please bear with me...
I seem to have the google redirect is affecting both IE and Firefox, and fake radio stations for IE..

Please help and thanks in adavance for your patience

A:after windows resore now have Google Redirect, Bogus Radio Station > noob

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.Orange Blossom

28 more replies
Answer Match 41.58%

I'm a complete noob at these kind of stuff
I have got the recovery page that loads up first

currently using windows 8.1 OS

Error Code: 0xc0000034

I dont have a recovery CD or USB
so im pretty stuck at what to do now

Currently using an Asus U32v
i5 2.5ghx
6gb Ram
500gb hd
Geforce gt 635m 2GB

A:Complete noob Windows 8 Boot Config Data file missing


Running "Startup Repair" using a system repair disc will fix the BCD in most cases. You need to find someone (friend/family) with a "Windows 8.1" system and create a system repair CD/USB to do the fix.

System Repair Disc - Create in Windows 8

Boot from it and run the "Automatic repair".

1 more replies
Answer Match 41.58%

Hello all. For two weeks now I've been trying to help an 84 year old veteran fix his virus infected 2 year old Windows 8 Gateway (Walmart) desktop. The poor old guy was a first time PC buyer when he purchased this PC two years ago, & didn't comprehend the implications of not renewing his anti-virus 60 day trial version. Consequently after continuing to operate his PC online for almost two years afterwards, he got badly infected. I went over there to help him a couple of weeks ago & it was obviously infected. I installed Malewarebytes, which found over 2100 malewares & 7 trojans... I've used factory restore from both inside Windows 8 & from boot, & it of course works but won't validate Windows 8 once it completes. I've even tried clearing cmos to no avail. It simply cannot read the encrypted product ID key from the UEFI bios. I could go into another (horrible) story about the third party out of warranty support vendor Acer references on their site, but really what good would it do at this point? Does anyone have a fix for this? Thanks in advance for your time, consideration, & effort!regards, Frank

Go to Solution.

A:Factory restore on 2 year old Windows 8 Gateway fa...

i would try to use the Microsoft phone activation before installing windows 7 (need to set Leagacy, disable secure boot, sometimes you need to update your BIOS too to have CSM option) from windows 8 desktop press:windows key logo + rtypeslui.exe 4press enter Choose to activate by phone then follow on screen instructions.

9 more replies
Answer Match 41.58%

I currently have an hp paviliondv4 (4gb RAM, 2.2GHZ with windows 7 and avast anti virus). I just bought and returned a Samsung NP550 (6GB RAM, 2.5GHZ with windows 8 and Kepersky security). As soon as I began surfing the net I noticed my new 600 dollar purchase was actually slower than my hp. I ran numerous speed tests and found out my less powerful hp was dogging my brand new more powerful computer. Best buy refunded the purchase completely but not with out a fight. At first they said it was not the computers fault and the Samsung was indeed faster as they pointed out the .3 GHZ advantage it had over the 2.2GHZ hp. They said internet speed is the only factor when speed testing...NONSENSE. I tested both computers on the same internet and the hp was faster in every category every time.The tech and I speed tested the two laptops once side by side and the hp won. Still he said It's not the computer. I told them to have a side by side race with my hp 50 times on the same internet opening a page and playing a video and that's when they refunded me completely including setup. I went to the back of the store and the display model was out performing my hp. Now I'm thoroughly confused. Maybe the display has a different security program? Is this a windows 8 issue? could Kapersky be causing lag? Did I get a defected model?
hp has AMD processor and the Samsung has core i5

A:New windows 8 Samsung Laptop is slower than 3 year old HP

It's between Kaspersky and Defective WiFi module.

1 more replies
Answer Match 41.58%

Hey Everyone, new member here!

I've been reading this forum for years, but never had the need to ask a question myself until now... I'm hoping anyone can help me figure out what the heck is

wrong with my computer... I simply CANNOT use Microsoft Update! This has been the case for about a year I think, and I have never found a solution to it

and I have tried everything I read online and nothing will fix it....

- Windows 7 Home Premium 64bit
- Sony Vaio VPCF127FX (3 years old)
- Bitdefender Total Security 2013
- Disabled windows firewall/anti-virus/defender
- When trying to 'check for updates', I always get this error:
And error occured while checking for new updates for your computer. Error(s) Found: Code 80073712
- Cannot Install Internet Explorer 9!!
Things I've tried:
- My computer cannot run/execute SFC utility in prompt. It always gives this error:
Windows Resource Protection could not perform the requested operation.
- I've tried Microsoft Fix it and it finds no problems
- I've tried the latest 'System Update and Readiness Tool'
- I'm confident it has nothing to do with bitdefender. Even so, I've disabled it and removed it to see if it was an issue and this problem is the same.

- Checking Windows Event Logs Gives This information:
R... Read more

A:Windows Update Error - 80073712 (For Over A Year!)

have you tried running SFC from safe mode. I never run it in normal mode.

6 more replies
Answer Match 41.58%


This article SEEMS to say that although MS no longer makes patches for Windows XP, (stopped after April 8th, 2014) they have something called Custom Support, where for $200 a year, those who simply cannot update their Windows XP systems due to backwards compatibility issues, could still get Windows XP patches.

How is this possible? Can someone explain what the article means in terms of the Windows XP user?


A:Solved: Windows XP? Custom Supprort? Pay MS $200 a Year.

As the article says, if you are a large company with a Custom Support Agreement Microsoft is required to keep up some support for three more years. And, for XP apparently it's costing those large companies about $200 per PC (per year?). For XP users not in a large company it means nothing.

1 more replies
Answer Match 41.58%

Hi. I was playing "Jazz Jackrabbit 2" on my computer, and it crashed with some kind of application error several times in a couple of hours. I've attached a screenshot of the error window(s). Also, for next time, how do I place an image inline in a post?

One more thing. Can someone give me a little information or links to information about what the Assembly Language registers pertain to in the Application Error windows of the screenshot? I've just started teaching myself Assembly Language, so I'm curious

A:What could cause a 17-year-old game to crash on a modern Windows 7?!

I`m shocked you could even install a 17 year old game

9 more replies
Answer Match 41.58%

First of all, I have had this laptop for about a year. It worked fine with almost no problems. Until today where I got a prompt saying Windows was not genuine and the screen turned black with the words:

"Windows 7
Build 7601
This copy of Windows is not genuine" in the lower right hand corner.

I ran the MGADiag tool and here are the results

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {2783BDAD-6150-40CE-B513-F3C9FE00507D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x... Read more

A:Windows 7 not genuine anymore after one year of usage.

You have a counterfeit installation using the infamous stolen Lenova key.

Buy a retail version of Windows from a reputable store, format, then install.

3 more replies
Answer Match 41.58%

I have an Asus K53E laptop that I purchased a little over a year ago and I bought it from Best Buy with an extended plan etc. The computer pops up with a message about not a genuine windows and after having three computer guys "repair" it now it is losing drivers for windows. In order to get it to boot I have to tell it to drop windows signature to see my desktop. I have been told this is a RAM problem and to download the drivers from the Asus site which I did and it did nothing. Seems to be a windows boot problem and I am tired of spending money on this machine. I have already spent its worth in repair people to constantly recover the machine. Laptops should last longer than a year I would assume. Now this one is an expensive paperweight. Any ideas?

A:year old Asus drops drivers to Windows 7

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell

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Answer Match 41.58%

I'm sure you've all heard the news about Windows 10, the question now is what are you going to do.

A:Will You Be Upgrading To Windows 10 During Its Free For A Year Phase?

 I just wanted to participate in the poll 

Yes I will. :D

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Answer Match 41.58%

Hello all. For two weeks now I've been trying to help an 84 year old veteran fix his virus infected 2 year old Windows 8 Gateway (Walmart) desktop. The poor old guy was a first time PC buyer when he purchased this PC two years ago, & didn't comprehend the implications of not renewing his anti-virus 60 day trial version. Consequently after continuing to operate his PC online for almost two years afterwards, he got badly infected. I went over there to help him a couple of weeks ago & it was obviously infected. I installed Malewarebytes, which found over 2100 malewares & 7 trojans... I've used factory restore from both inside Windows 8 & from boot, & it of course works but won't validate Windows 8 once it completes. I've even tried clearing cmos to no avail. It simply cannot read the encrypted product ID key from the UEFI bios. I could go into another (horrible) story about the third party out of warranty support vendor Acer references on their site, but really what good would it do at this point? Does anyone have a fix for this? Thanks in advance for your time, consideration, & effort!regards, Frank

Go to Solution.

A:Factory restore on 2 year old Windows 8 Gateway fa...

i would try to use the Microsoft phone activation before installing windows 7 (need to set Leagacy, disable secure boot, sometimes you need to update your BIOS too to have CSM option) from windows 8 desktop press:windows key logo + rtypeslui.exe 4press enter Choose to activate by phone then follow on screen instructions.

9 more replies
Answer Match 41.58%

Hello all. For two weeks now I've been trying to help an 84 year old veteran fix his virus infected 2 year old Windows 8 Gateway (Walmart) desktop. The poor old guy was a first time PC buyer when he purchased this PC two years ago, & didn't comprehend the implications of not renewing his anti-virus 60 day trial version. Consequently after continuing to operate his PC online for almost two years afterwards, he got badly infected. I went over there to help him a couple of weeks ago & it was obviously infected. I installed Malewarebytes, which found over 2100 malewares & 7 trojans... I've used factory restore from both inside Windows 8 & from boot, & it of course works but won't validate Windows 8 once it completes. I've even tried clearing cmos to no avail. It simply cannot read the encrypted product ID key from the UEFI bios. I could go into another (horrible) story about the third party out of warranty support vendor Acer references on their site, but really what good would it do at this point? Does anyone have a fix for this? Thanks in advance for your time, consideration, & effort!regards, Frank

Go to Solution.

A:Factory restore on 2 year old Windows 8 Gateway fa...

i would try to use the Microsoft phone activation before installing windows 7 (need to set Leagacy, disable secure boot, sometimes you need to update your BIOS too to have CSM option) from windows 8 desktop press:windows key logo + rtypeslui.exe 4press enter Choose to activate by phone then follow on screen instructions.

9 more replies
Answer Match 41.58%


I'm new to the forum so my apologies for any mistakes. Over a year ago I brought a new laptop with Windows 8. Of course, I wanted to have windows 7 on so found out how to downgrade. Now, a year later, I believe i have done something wrong as I am now being told my windows is not activated (Build 7601) and that the version of Windows I have is Ultimate (which if I downgraded correctly it shouldn't be).

I still have the Windows 8 OEM licence code stored on the BIOS. I was wondering if anyone can help me either:

Correctly activate Windows 7 from where I am now and without having to rebuild my laptop?


Update to a legitimate version of Windows 8 using my OEM licence so that I can then get the free upgrade to Windows 10?

I really would prefer not to rebuild my computer from scratch

Thank you for any help

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Answer Match 41.16%

Over this past weekend I have been getting calls from "Windows Tech Support". The first time the tech said my computer was sending out warning messages to them. I asked him how it was doing that I cannot remember what he said he asked "you are using windows OS correct?"
I said so I use a Mac he hung up when I said that. I just laughed and let it past. A few hours they call back. They have called several times and today they call claiming they are "Dell tech support" I do have a Dell laptop (How they know that?) They said my Dell was sending them warnings
bla bla bla. I told them I was running Linux they hung up. I laughed again and let it pass. Then an hour later they call back. Frustrated I told them I was not home and asked if they could call back. I am waiting on them to call back. I have made a whole drive backup with True Image. I am going to let them log in and I will be watching what they do. I got a text document on my desktop named "credit card info" don't worry all that is in it is
idiot typed all over it. I cannot wait for them to call. I am going to be very careful with this. I will be watching to make sure they don't harm my system. I could set up a VM and do this but don't really have time. 

A:Windows Tech Support

If you're not going to use a VM do NOT let them access the computer. I don't care how carefully you monitor them, they could still do something to a PC on your network.

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Answer Match 41.16%

I bought Windows 7 from and when I called up Microsoft for support they told me that they don't support open windows 7 what ever that means. So I paid the same price but no support because I didn't buy it from Microsoft. I'm just confused. Can someone explain this to me or was the tech person just full of crap?

A:No Tech Support for Windows 7?

Yes, MS supports any retail copy with the best funded Tech Support in the business.

I also bought Amazon (for the free shipping) pre-order Upgrade and have gotten MS support already.

They are required by policy to troubleshoot to completion any issue, even elevating to a research team that communicates with the developer teams, as long as customer is cooperative.

As with any tech support you may get a bad agent or someone having a bad day. I always politely hang up and call back.

In the past by being appreciative and eager to learn, I have gotten a full education in clean reinstalls w/o bloatware, virus hunting, optimization, etc. - worth far more than the price of the product.

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Answer Match 41.16%

I saw a post regarding downloading windows 8.1 from Tech Bench.
Is there anyway to download Windows Home Premium in the same way?

A:Tech Bench windows 8.1

What "Home Premium" ?
Do you mean Win 7 Home Premium ?

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Answer Match 41.16%

i m unable to open add/remove programs in the control panel.i tried out appwiz.cpl to open ,but there wasn't any response.
i even tried the following one,

Click Start => Run and type in "regedit" {without the quotes}
Navigate to the following key:

HKEY_CURRENT_USER\Control Panel\don't load

In the right-hand pane, delete all the Values whose data value is set
to "no".

but nothing works . plz any of the tech geeks out there help me 2 sort out tis problem.!!!!!!

A:tech support for windows xp!


Check any one from below three ,
1.have you tried in safe mode...?


2. This happens if your user account does not have Write access to the following registry key:

HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Setup \ Oc Manager \ TemporaryData

Type regedit.exe in Start, Run dialog

Navigate to the above registry key

Choose Permissions from Edit menu

Click Advanced, and click Add.

Type your username in the Select User or Group Box

Allow Set Value permissions to your user account

Click OK and close the dialog
If above registry not help...
3. Check with Malwarebytes,

Install Malware and update it.. and do full scan.

remove infected registry and do reboot.

hope it will works fine.

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Answer Match 41.16%

have you facing windows 10 Activation problems contact our windows 10 tech support number . windows 10 experienced certified tech support team provide you complete instant and fast windows 10 support. microsoft's free upgrade windows 10 Anniversary update offer is now over. Later Microsoft windows 10 also allowed people to directly active and install windows 10 their original windows 8.1/7 product key. we have received a lot of feedbacks from insider on making it easiers to activate windows 10 on device that take advantages of the free upgrade offer to genuine windows by using existing windows 8.1, windows 8 or windows 7 product keys. contact our windows 10 tech support phone number to get these facilities. on this windows 10 technical support number our experienced windows 10 tech support team provide you complete windows 10 technical support.

A:How to get Windows 10 Tech Support ?

Spam Ignore

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Answer Match 41.16%

please help

fresh install win xp

everything fine till i get to mb drivers


failed to load

please tell me what these are as i can find no information on them and/or any reason i should have this problem

A:windows tech support says its not them

6 more replies
Answer Match 41.16%

I like many other users fell for a scam with a phony Microsoft tech supporter phone call. I am usually very carful but he was so convincing. I allowed him in my Gateway computer long enough for him to put a lock on my computer. Pay $200.and he will unlock. I refused and hung up. I checked on the web and found out that I was not the only fell for this scam. I gave him no credit card info. I reported him to the authorities.
I found out on the web that if you run the recovery disk, it will wipe out the lock and allow you to access my computer. It worked and is working fine.
My question is does this recovery disk remove any software that he may have put on my computer. I am running Bitdefender antivirus and I always keep my programs up to date. Would you have any additional advice.
Thanks Gerald

A:Windows tech imposter

If you performed a Recovery to Factory settings, all is wiped out from the computer, including your own documents.

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Answer Match 41.16%

I have the same machine, and I am running windows 10 Home the only problem is none of my drivers well update. How do I fix this problem?

A:Windows 10 insider on my 7 year old HP a6433w Vista machine!

Hi, Typically W10 will update when it's good and ready provided there are driver updates available. Double check the update settings under the Settings---->Update and Security--->Advanced Options.   If the above is OK then review this information. I am running W10 on a seven year old VISTA laptop and W10 really didn't have any driver updates other than what is built into W10.  In fact, I have to use a VISTA update to get one of my devices working.  You may have to do the same.

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Answer Match 41.16%

Hello everyone,
I'm new to this forum and I need help desperately!
I have Windows 7x64 boot camped on my Imac (Snow Leopard)
All is fine on the mac side but the windows side, not so much.
When I boot into windows it starts, the windows logo comes up.
Then the black screen with white cursor (cursor is moveable)
The colored circle spins about 3 times and goes away.
25-30 min later the blue welcome screen comes on.
I will get the 0x80070017 error
Seems as the whole system has gone from 100mph to 1/4 mph
In my memory it seems that the windows side was in the process
of updating (which it seems to do every hour) like 1 of 8 and
don't you dare interrupt. I think I did the unthinkable!
I shut it down and booted back to the mac.
So when I try to boot back to the W7 it looks like it's pay back time.
Iv'e tried safe mode, system restore (which has said it failed while
copying the registry from the restore point, an unspecified error ocured
during system restore)
I do not see any explanation points in my device manager.
Any help to fix this would be so appreciated. Iv'e been working on this a week!

A:Windows 7 in bootcamp partition- won't start after being fine for year

That error message has to do with a bad media. Were you trying to install Windows using a DVD ? I sugguest you use a USB flash drive . Click this link to see how to go about creating a bootable USB drive with Windows 7 installation files.

USB Windows 7 Installation Key Drive - Create

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Answer Match 41.16%

Hi, I've had my laptop for about 2 years and 6-8 weeks ago I started to get the 'activate windows message'. Windows was pre installed when I purchased the laptop and was already activated. I haven't done a complete factory reset but have done a couple system restores in the past. Basically I can't activate as I don't have a product key - no discs came with the laptop and the product key is not anywhere on the box or stuck onto the laptop. I'm trying to upgrade to windows 10 (I think the deadline is today (26 July 16) but I need a product key. Any help will be appreciated. Thanks! arpc

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Answer Match 41.16%

Microsoft have at last seemed to clarify the situation with windows 10 and updates / subscription service

Finally we seem to have the answer
it will be free
Microsoft commits to 10-year support lifecycle for Windows 10
It's been a bad week for conspiracy theorists. As the Windows 10 launch nears, Microsoft is clearing up loose ends. Today's announcement of a 10-year support commitment for Windows 10 should remove one persistent bit of FUD from the discussion.Click to expand...

A:Microsoft commits to 10-year support lifecycle for Windows 10

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Answer Match 41.16%

The flaw, which took Microsoft more than 12 months to fix, affects all users who connect to business, corporate, or government networks using the Active Directory service. The database is built into Windows and acts as a combination traffic cop and security guard, granting specific privileges to authorized users and mapping where on a local network various resources are available. The bug—which Microsoft classifies as MS15-011 and the researcher who first reported it calls Jasbug—allows attackers who are in a position to monitor traffic passing between the user and the Active Directory network to launch a man-in-the-middle exploit that executes malicious code on vulnerable machines.
"All computers and devices that are members of a corporate Active Directory may be at risk," warned a blog post published Tuesday by JAS Global Advisors, the firm that reported the bug to Microsoft in January 2014. "The vulnerability is remotely exploitable and may grant the attacker administrator-level privileges on the target machine/device. Roaming machines—Active Directory member devices that connect to corporate networks via the public Internet (possibly over a Virtual

15-year-old bug allows malicious code execution in all versions of Windows

A:15-year-old bug allows malicious code execution in all versions of Windows

This hasn't been offered to me, it isn't listed in windows update and it isn't installed already. My system: windows 8, toshiba laptop. I don't know whether this vilnerability is one that can and will affect all users, or only those who are making particular types of connections to particular types of network. Being classified as a "remote code execution" type by microsfot the bug sounds pretty severe, so it would be helpful to know whether only some system types are vulnerable to this.

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Answer Match 41.16%

Hello, 7 years ago I bought HP G 62 laptpp  came with windows 7 home premium, yesterday the HDD gone faulty and I had to replace it.
I nstalled window 7 and I need to activate it and I haven"t the windows key because the laptop supplied without windows key. I don"t know what I have to do. I lost my old HDD and lost everything encluded the old windows 7 home premium .
I need help.somebody guid me what I should do to solve this problem.
THe information for this laptop:
Type:                HP G62
Number:  WM954EA# AB4
[personal information removed]

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Answer Match 41.16%

Windows XP Home SP2
I am trying to help an 82 year old guy fix his computer, he uses it to talk with his daughter in China and e-mail her etc.
When he tries to send pics or anything in the e-mail it sends like 97 or 98 copies. only one person he has sent to says that it had said not to open anything cause there was a virus, he does not no what it was. He showed me 3 pages of 28 he printed out to show me and it is 3 pages of rrooefnqohfanfajl;335i43kl;nakfjafafmn, stuff like that. He has norton antivirus and it is upto date.he said he ran it and it showed nothing, I told him to run it again right before I came home to do this, he lives 20 miles from me. He did not know he had sp2, but he was on auto for windows updates so it downloaded it for him. he had norton firewall running and of course windows firewall was running by default so I turned the windows one off.

I ran adware SE Personal 1.05 and caught 40 files, mostly tracking cookies, rans spyware and caught 5 DSO Exploit, 3 Wild Tangents, 1 Hotbar, 1 WebTrends Live, Ran spyblaster and got him covered there, ran cwshredder and caught nothing, check defrag and he didn;'t need it, deleted all temp files and cookies, and history, saw Backweb 137903 in his program files if that means anytning.

Here is his HJT Log

Logfile of HijackThis v1.98.2
Scan saved at 5:50:48 PM, on 10/23/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss... Read more

A:Windows XP home sp2-82 year old man needs help-virus-e-mail 98 at a time

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