Tech Problem Aggregator

Windows Audio Stopped Working

Q: Windows Audio Stopped Working

I have a notebook HP Pavilion DV5-1159SE and now I'm getting a "Windows Audio Stopped Working" message. Here's the problem:

Problem signature:
Problem Event Name: APPCRASH
Application Name: svchost.exe_AudioSrv
Application Version: 6.0.6001.18000
Application Timestamp: 47919291
Fault Module Name: stapo64.dll
Fault Module Version: 1.0.6225.0
Fault Module Timestamp: 4a664604
Exception Code: c0000005
Exception Offset: 000000000012e3cc
OS Version: 6.0.6002.
Locale ID: 1046
Additional Information 1: 0a71
Additional Information 2: 2b9e64833ded1b8566df2c12e9bbc072
Additional Information 3: 9c1e
Additional Information 4: 07250e8aa3e8a202ef2ff229b5ce3c93

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I'm also getting the same message but now about the "DHCP Stopped Working". I'll post the issue as soon as I get the message again.

Please somebody help me! I already tried to install codecs from various codeck packs (K-Lite, Vista, etc) but none of them worked. And I only install system updates from Microsoft Update program which is automatic on my notebook. Btw my OS is a Windows Vista Home Premium 64bit SP2 ok? Thanks in advance!

A: Windows Audio Stopped Working

Restart the service, and you may have to reinstall your audio drivers if any.

7 more replies
Answer Match 69.3%

Every other time I play a video or a song, I get this popup window..

The only way to fix it is by right clicking on the little speaker by the clock, clicking sounds, then it asks if I want to turn the audio back on.

It's so irritating, how do I fix this?

A:Windows Audio Has Stopped Working :(

This is caused by stapo64.dll, which - from name - is a driver by IDT Audio. If you are not sure about this device and/or its driver, whether or not it's actually a component of your PC, then you'll wanna check the driver using The file's located in Windows/System32 directory. If the file turns up clean, then find an update for it at your audio device manufacturer or your PC vendor's website.

7 more replies
Answer Match 68.46%

so about a month after I bought my computer,all of a sudden there was no audio comming from my headphones or speakers. i do have to say that windows 8 was a bit new for me because i was using windows xp the only way i can get audio now, is by plugging in a usb with bluetooth connection. even HDMI won't work. i'm getting no errors when running errorchecker.

perhaps usefull info:
-pc Model No: HP ENVY h8 PC series
-running windows 8.1
-i have extra beats audio (for audio settings).

A:audio randomly stopped working in windows 8.1

Hey mate, what worked for me once was just resetting the audio in Sound>Properties>Restore Defaults

See the image below:

6 more replies
Answer Match 68.46%

I have a dual boot Win 7, Win 8 setup. Suddenly the audio has stopped working on Win 8. (Works fine on Win 7) I checked for driver updates, even "installed" an old driver which didn't actually install. The volume control shows its trying to work, puff of green comes and goes at the bottom of the slider.

If you have had this problem and solved it please let me know. Other suggestions welcome however I've tried "cleaning" for other concerns and that made a real mess of the setups for several programs. I suppose I could do a refresh but that's equivalent to a re-install... what a pain.

A:Windows 8 Audio suddenly stopped working

I guess I looked in the wrong place for answers and they moved my posting to this area. Unfortunately it appears others have the same problem with no solution. I did try updating the video driver along with all available Win 8 updates. Still no audio.

I have all my programs running well on the Win 7 partition so I'm thinking of doing a Refresh. If that "refreshes" back to the original installation I assume the many many updates will be required. Any idea how long that will take?

11 more replies
Answer Match 68.04%

I bought a Gateway E56R41u to replace my Acer netbook. I'm really happy with this machine. However, I downloaded the free upgrade to Windows 8.1 and my audio quit working. I've downloaded all the drivers that I could find and nothing works. Is there a driver for another machine that will work with my Gateway?

A:Realtek HD Audio stopped working after I upgraded Windows

There is a generic driver available from RealTek, but if you have reinstalled the correct driver from Gateway, I doubt that the direct from RealTek will help.

Are there any other problems that you are aware of, after the 8.1 update? I don't recall this being a problem with audio.

Go to the Device Manager and display what is listed in the Sounds Video and Game Controllers section. Post back on what is listed there, including any error codes. Better yet, post a screen shot of that section.

Screenshots and Files - Upload and Post in Eight Forums

1 more replies
Answer Match 68.04%

Hi, I have a Lenovo Ultrabook with Windows 8, and a little while back the sound just stopped working. It's not the speakers - it still makes sounds when being switched on/off etc, it's just when trying to play music/videos/games that it doesn't work. I've read somewhere that one of the endless updates this thing subjects you to had a glitch that caused similar issues for other people, but I haven't been able to fix it. Any of you amazing people got any advice? Thanks in advance!

A:Audio stopped working on Lenovo laptop with Windows 8


5 more replies
Answer Match 67.2%

I have a Dell Optiplex 780 desktop running Windows 10 successfully until this morning when the on-board audio has stopped working. Note that I am talking about the built in speaker not plug in ones. I can still get sound if I plug in headphones but I prefer not to use them and I want to know what's up.

I figure that there might have been a windows update that may have changed things but I'm no expert.

Thanks in advance

More replies
Answer Match 67.2%

I've tried to google this (windows audio device graph isolation has stopped working) but all that keeps coming up is vista forums.... I was looking over my system reliability index and this is here every other day....

Any Help would be great thanx

A:windows audio device graph isolation has stopped working

I Guess no one knows...umh.....ok then

1 more replies
Answer Match 67.2%

Does any one what this means.....Its happens all the time???

as you can see it happens alot

A:windows audio device graph isolation has stopped working

If you do a google search for that item you will get a lot of info however most suggest the audio driver is the problem. Look for an updated driver and if none is available reinstall the one you have and see if it helps.

9 more replies
Answer Match 67.2%

Some of you know that i had to format my computer because of the directx problems, everything is back to normal but now when i am playing nfs world i keep getting constant freezes (3-5seconds) the game doesn't stop working but the audio stops working. Anyone can help me with this please?

A:windows audio device graph isolation stopped working

As this apparently is only a problem in the game, you may want to repost on the graming section for help.

1 more replies
Answer Match 66.36%


I've been having this problem with my Windows Vista Ultimate x64 when waking from sleep mode. I always get a "Windows Audio stopped working" message followed by saying the "Host Process Stopped working". Here is the error details:

Windows Audio

Stopped working

27/02/2009 5:54 AM

Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: svchost.exe_AudioSrv
Application Version: 6.0.6001.18000
Application Timestamp: 47919291
Fault Module Name: SFDAPO64.dll
Fault Module Version:
Fault Module Timestamp: 46b27b19
Exception Code: c0000005
Exception Offset: 0000000000006678
OS Version: 6.0.6001.
Locale ID: 4105
Additional Information 1: 4513
Additional Information 2: 1f5e053bca87792f97b43835351b7644
Additional Information 3: 8d3d
Additional Information 4: 3a4e4e972fc8970acc348dd0f3d2f310

Files that help describe the problem

I'm not sure if its related to faulty codecs or drivers. My mobo is an Asus P5K Deluxe with integrated sound. I would appreciate any help...

A:Windows Audio Stopped Working after waking from Sleep (svchost.exe_AudioSrv)

Hi wingy17, Welcome to the forum.

Thanks for the information pasted from "Problem Reports and Solutions".

Just Rename SFDAPO64.dll (Related to Sonic) and verify.

It may be due to "Fast Resume". Try this fix from microsoft.

Refer this Article.

Good Luck

6 more replies
Answer Match 65.1%

I have this problem since this afternoon on my laptop with vista home. I get this message about the host and even though the computer is connected to the wireless network and the blue circle is on the icon I cant surf the net, messenger cant connect also at start up the audio is off saying audio service is not running then turns on after few minutes.
On a post for a similar problem they mentioned to check the event viewer but on mine its either empty or it says its not available.I also got a message about the dhcp and when I check in the task manager itsstop ped and if I turned it on it i immediatly receive a message saying it had to be stopped. If anyone can help me with this or needs more info to help I'd be truly grateful

A:host process for windows services stopped working+no internet+audio service not runni

forgot to mention that it works fine on my wifes laptop and on the xp instalation on mine

2 more replies
Answer Match 64.68%

I make music with my computer and therefore the onboard sound card that came with my motherboard is disabled and I've installed a dedicated sound card instead. The soundcard I work with is an M-Audio Delta Series 2496 Audiophile PCI card. I've been using this card without problems for about 5 years.

Today the card seems to have stopped working and I suspect it has something to do with recent stuff I've been doing with my computer.

Here is stuff I did prior to my soundcard's failure to work. I have no idea which if any of these things are related to the problem or not. I also have know idea at what stage the sound stopped working.

- a friend came with an mp3 player (Creative ZEN Jukebox). He had some data on it (using it as a kind of external hard drive) which he wanted to transfer to my computer.

- I downloaded/installed the latest driver and plugged it (via USB) to my computer. The computer recognized the device, but for some odd reason it did not show all the data. We tried several things including re-downloading and re-installing the driver and installing a media player app by Creative but nothing worked. I uninstalled the driver and the Creative app.

(at this stage I remember my audio was fine, because I listened to some music. This was the last time I attempted to use audio before first noticing the problem)

- I realized that when installing the Creative app I had without noticing installed some bundled software that scans for... Read more

A:Solved: M-Audio PCI Delta Series Audio Card Stopped Working. Please Help

To start, I would uninstall any of the m-audio software. Once done, shutdown the system and pull out the card. Pw ON the system and let it fully boot. Download the latest driver for your sound card. Now shutdown again and install the sound card. Restart and attempt the driver install.

3 more replies
Answer Match 62.58%

I recently did some housecleaning with my pc and now the audio isn't working. I had shut off some services, not windows audio service. I also used adaware programs, of which only a few low threat items were listed. Overall the system is pretty clean.
But for some reason the audio stopped working. I have updated the creative soundblaster live drivers just in case. I patched them as well. Still nothing so I uninstalled the audio. I then reinstalled it and also moved it into different pci slots. Windows picks it up each time and everything seems to work fine. If I run Windows Media Player, it acts like it's playing the music. If I run system sounds through audio in the control panel, they act like they play fine. But still no sound coming from the speakers. I switched the audio card with another. It also installed fine but still no sound. I then tested the speakers on another system and they had sound on that system.

I just don't know what could have gone wrong. I went back and reenabled all services just in case there was a dependency for Windows Audio that was keeping it from working.
I just don't understand how the light on the speaker that shows its getting audio from another system works fine, but hooking it up to this one the green light doesn't come on. It's like the signal isn't being transmitted out from Windows even though the audio programs are saying it is.

I also checked audio properties in the taskbar to make sure that for audio... Read more

A:Solved: XP Pro - No Audio, Audio has stopped working.

15 more replies
Answer Match 61.32%

Hello, this is my first post here on this forum.
About a week or two, I Downgraded my Computer (Dell l502x) from Windows 8 to Windows 7 Ultimate 64 Bits, installed the drivers from the Dell Page, and everything worked good, except for the Realtek HD Audio Driver Version (Recommended for my PC on Dell Website), This is the problem:
When I Start my computer, a message shows up with the following error: "Realtek HD Audio Manager has stopped working" and then, I Have to close the message and open Realtek HD Audio Manager again from the Control Panel. I Have already tried re-installing Windows and the error keeps appearing After I Install that driver, I Was wondering if maybe that version of the driver is faulty or something (It would be weird, since it's the one Dell recommends for this computer on the page)
I Have visited many forums, including this one looking for a fix to this issue, but I have not found a solution yet. So I was wondering if someone had this issue before and has a solution to this annoying problem.
any Help would be appreciated, Thanks.

Here's a picture of the issue im having when I start Windows 7 (It's in Spanish, but I think you will understand it)

A:"Realtek HD Audio Manager has stopped working" at Windows Startup

Try the R275 version on the RealTek site. Its the latest version and will work on your PC. When you run the Realtek installation the first thing it will do is uninstall the current version you have installed and then restart the PC. After the restart it will continue and install the R275 version. This is the version I have on all my PC's for both Win 7 64 bit and Win 8 64 bit.

Download the High Definition Audio Codec R.275 64 bit OS version.

BTW, here is the info on posting screen shots on this forum. You con't have to upload them to a host.
Screenshots and Files - Upload and Post in Seven Forums

2 more replies
Answer Match 60.48%

After recent windows 8.1 update, IDT PC Audio crashes on initiation.  Worked fine in the past.  Driver is stwrt64.sys version 6.10.6491.0

More replies
Answer Match 60.48%

Hey everyone, I'm new to the forums and came here because I have an encountered a problem which I cannot seem to fix. I have a custom built pc I put together myself. I'm running windows 7 and over the past year and a half since I've had it there have been no major issues. However, today I restarted my computer to let it do some updates. I have bitdefender and it kept bugging me to do the update. After restarting my pc I suddenly had no audio whether I used headphones plugged into the audio jacks or my Bluetooth gaming headset. I went into audio device management etch and from the outside looking in everything seemed to look fine. I googles the problem and tried to go into my bios. That didn't work and when I tried to access them my screen went black and now when I restart my computer it doesn't show the "Gigabyte" screen before loading windows. It gets worse though. I thought maybe I could fix the problem by reinstalling my realtek hd audio drivers. So I uninstalled them and went to the realtek site to download them. Did that and installed the drivers but they didn't show up when I went to computer/manage under the audio/game section. Next I tried to update them using the install legacy hardware option. That's when the real problems started. Doing this gave me a blue screen and my computer crashed and when I went back into manage computer it showed the realtek was there now but it said no drivers were installed. I've tried multiple times to update/install legacy har... Read more

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Answer Match 60.48%

I have a laptop with Windows Vista. All of a sudden there is a red and white X over the sound icon on the system tray. If i put the cursor over it, it says "No Audio Output Device" is installed. I have Googled this a few times, and the first suggestion I am seeing is to go to Device Manager and uninstall and reinstall the driver. There is no sound driver there anymore all of a sudden... I've gone to HP's website and tried to manually install the driver, and it installs but I get an error saying "Driver Installation Failed: Could not find the MEDIA device for this driver".

I'm out of ideas... Anyone? I have an HP dv2810ca.

A:My audio has stopped working

The list of drivers for your laptop is incomplete do know on this model that you need to have the UAA buss driver installed befor the audio driver best bet would be to contact HP

2 more replies
Answer Match 60.48%

My sound stopped working. My computer says that everything is working fine but its not working at all.
There is this error message I get when I press the start button (the specified module could not be found msls31.dll) It all started with that error, now Iv'e tried to do the sfc/scannnow but I get this message (Windows Resource Protection found corrupt files but was unable to fix some of them). I can't seem to figure out how to do it manually. I have no audio on my laptop for 2 days now. I can't seem to fix it myself. Help!

A:Audio stopped working Win 7 32 bit

I've seen many posts about fixing the msls31.dll problem with google searches. Microsoft's fix is the sfc scannow which you did and didn't fix it.

Although you have no audio, the best option is another forum section. After you get the msls31.dll problem (and any other system issue) corrected you can then address the sound (if it is still an issue).

The Software section may be a place to start. Repost there, as I can't move this to a different section. Software - Windows 7 Help Forums

5 more replies
Answer Match 60.48%

Last night I was listening to the audio on my laptop through headphones. Today my audio just stopped working. The headphones belonged to my friend and I can't find mine so I can't to even test to see if it is the speakers. Does the computer think the headphones are still plugged in by chance?



A:Audio stopped working

6 more replies
Answer Match 60.48%

My computer's onboard audio recently stopped working. The Realtek High Definition Audio Speakers suddenly show as "Not plugged in" in the Playback devices dialog.

Coinciding with this, five new devices, all "Speakers," all showing as "Ready" or one of the defaults, have appeared: WsAudio_DeviceS(1) through WsAudio_DeviceS(5).

None of these WsAudio_DeviceS produce any audio when tested; I have tried this with both my speakers and some headphones.

The Realtek Digital Output still appears as "Ready," which isn't useful, given that I don't have any S/PDIF devices.

I have tried connecting some wireless headphones with a Bluetooth dongle I had lying around, but I couldn't get them to work very well (nor could I back when my speakers were working). Recording with a USB microphone works fine, but I haven't tried it through the onboard audio Line In jack.

Looking at other, similar problems on forums, I found many people who were able to resolve this problem by changing the settings in the Realtek HD Audio Manager, which I don't have for my MSI PH61A-P35 motherboard. The only effect that reinstalling the audio drivers had for me was uninstalling the drivers for my USB keyboard for no reason.

Does anybody have any ideas about how I can get audio to work? I haven't been able to find my old PCI soundcard, but I'll try that if I find it.

A:Audio stopped working

Hello TortoiseWrath, Welcome to Sevenforums.

Have you try System Restore to go back to a time when you know it was working properly.

3 more replies
Answer Match 60.48%

XP Home
2.13 GHz AMD Athlon XP
512 MB Ram
120 GB HD

Board: First International Computer, Inc. AM37 PCB 1.x
BIOS: Phoenix Technologies, LTD 6.00 PG 3/18/03

Unimodem Half-Duplex Audio Device (onboard MOBO)
Vinyl AC'97 Codec Combo Driver (WDM)

Friend's boyfriend called me and told me his sound stopped working right after he "cleaned up his hard drive of junk".
I went there and checked Device Manager and it said there were no drivers for his Audio.
I went to a drivers site and d/l drivers for Unimodem Half-Duplex Audio.

Installed and Device Manager now said they were functioning properly.
However the speakers still dont work.
I plugged the speakers into my Laptop and they worked fine.

What do I need to know here?
I told him I'd purchase an audio card but I dont want to do that and then have to return it if that's not the problem. I will. But if there's something else I should check first, I'd rather do that.

His PC is a relatively new eMachine.

Any ideas?


A:Audio Stopped Working

7 more replies
Answer Match 60.48%

i downlaoded some Audio Disc images which had DTS audio...they used to play fine but when i tried them today i only heard very HARSH NOISE...happens with windows media player and i also tried itunes, same thing happens ...but it works with VLC used to work great on windows media using klite codec pack. any idea why this happeded and how can it be fixed?
here are the things ive tried so far:
-Unisstalled/ Reinstalled K-lite Codec Pack Full
-Uninstalled/ Reinstalled ALL Media Features Of Windows 7 (WMP and WMC)
-Uninstalled/ Reinstalled Audio Drivers

None of these helped

A:DTS audio stopped working

ok i fixed my problem, i had unistalled ac3filter....btw when i set ac3filter to AS IS (no change) it only output 2 channels of audio even though the input is multi channel.

5 more replies
Answer Match 60.48%

So i've had my audio connected via dvi-hdmi cable (750ti) and its been working fine for months.

this morning i blew a bunch of dust out of my system with an air compressor and noticed when i turned it back on it wasn't giving audio anymore.

tried uninstalling and reinstalling drivers that didn't work.

The Tv still comes up in the "Set up digital audio" options in the control panel, but windows isn't seeing the audio anymore.

any ideas?

A:TV audio just stopped working.

Is HDMI set as the default audio playback device? HDMI audio either is generated internally in the video card or is fed from a digital audio S/PDIF connection on the motherboard. Since you were inside, either the cable connection has been disturbed or if that is not how yours works, reseat the video card and see if that helps (Reseat - with the PC powered off, remove the video card then reinsert making sure its fully and correctly seated on the motherboard).

1 more replies
Answer Match 60.48%

IDT PC Audio Stopped WorkingI have pavilion g6 2277et laptop.. I have Windows 8.1 64 bitHow can i get the latest updated audio drivers, or how can i resolve this?

A:IDT PC Audio Stopped Working

muratsahin Hello;Allow me to welcome you to the HP forums!I read your post about needing audio drivers and wanted to help. This is the link to the HP Product page for your PC: The drivers you want are under Driver-Audio.Good LuckI am a volunteer and I do not work for, nor do I represent, HP.========================================================================If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.

1 more replies
Answer Match 60.48%

I recently did some housecleaning with my pc and now the audio isn't working. I had shut off some services, not windows audio service. I also used adaware programs, of which only a few low threat items were listed. Overall the system is pretty clean.
But for some reason the audio stopped working. I have updated the creative soundblaster live drivers just in case. I patched them as well. Still nothing so I uninstalled the audio. I then reinstalled it and also moved it into different pci slots. Windows picks it up each time and everything seems to work fine. If I run Windows Media Player, it acts like it's playing the music. If I run system sounds through audio in the control panel, they act like they play fine. But still no sound coming from the speakers. I switched the audio card with another. It also installed fine but still no sound. I then tested the speakers on another system and they had sound on that system.

I just don't know what could have gone wrong. I went back and reenabled all services just in case there was a dependency for Windows Audio that was keeping it from working.
I just don't understand how the light on the speaker that shows its getting audio from another system works fine, but hooking it up to this one the green light doesn't come on. It's like the signal isn't being transmitted out from Windows even though the audio programs are saying it is.

I also checked audio properties in the taskbar to make sure that f... Read more

A:XP Pro - No Audio, Audio has stopped working.

When the speakers are connected to another system, as soon as the other systems turn on, the green power light for the speakers turn on. These speakers are powered by an adapter that plugs into the wall, they aren't powered by usb. But when those speakers are plugged into this pc's audio card, the green light does not come on at power on or even when fully into windows. Its like the pci slots aren't getting power or something? But if that was so, wouldn't the audio cards not be read by the system? So, I don't know, so confused.

7 more replies
Answer Match 60.06%


Problem signature:
Problem Event Name: APPCRASH
Application Name: setup.exe_Microsoft? Windows? Operating System
Application Version: 6.2.9200.16384
Application Timestamp: 5010a298
Fault Module Name: setup.exe
Fault Module Version: 6.2.9200.16384
Fault Module Timestamp: 5010a298
Exception Code: c0000096
Exception Offset: 000020f4
OS Version: 6.1.7600.
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

A:Windows installer has stopped working or setup.exe has stopped working


Lets start here:

1. Download and save this tool to your desktop:

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply


7 more replies
Answer Match 60.06%

My sound randomly stopped working today.
I turned on my laptop (from hibernation) and noticed that sounds weren't playing.
I have tried fiddling with everything. I restarted the Windows Audio service, and checked everything having to do with my sound card and drivers, and it says there isn't any problems. I have rebooted my computer a few times, and tried remote restore, but it hasn't fixed it.
I haven't seen any error messages.
I looked in event viewer, and I can't find anything that has to do with Audio.
When I mute the sound, I can hear the static buzz sound that my speakers make stop.
If I unmute the microphone I can hear that work through the speakers, but I still can not play any sounds from my computer.
When I record sound with Sound Recorder, it shows the wave forms as it plays, but all I hear in the speakers is the buzz that they make when they are turned up.

I can't think of anything that I may have done to change the Audio.

Thanks for any help.

A:Solved: Audio Stopped Working

I disabled the audio device and rebooted my computer.
The sound seems to work now.

1 more replies
Answer Match 60.06%

This happened once before.
I somehow got it back by reapplying the IDT drivers.
However, now seems as though I can't get those drivers to install (error message is hardware not supported by drivers, which it was before and working). Within the device manager, when attempting to update drivers, error comes up saying that the "co-installer" needs to do something.
Any thoughts?
Thank you,
Fritz Golman

A:M4500 Win 10, audio was OK then stopped working

This seems to have corrected itself after a reboot, of all things!
Driver happy now.

Go figure.

1 more replies
Answer Match 60.06%

I have a Samsung laptop (about 4 years old) which has worked fine. Sound still works fine. About a month ago I noticed that when I plug in headphones the sound would come through both the headphones and the pc speakers (instead of just the headphones like it had been doing for years). Then about a week ago, the headphone jack stopped working altogether. Sound only comes through the pc speakers. Seems like a software thing to me. The jack does not appear damaged in any way. Nothing is jammed in it and it doesn't feel loose.

Here is my Realtek Audio Manager

Here is my device manager

Here is system information

Here is sound information

I have tried uninstalling all of my sound drivers and having them reinstall on a reboot. I tried a number of things I found on the internet. (ie My "little yellow folder" in Realtek Manager is missing. My "show disabled devices" does not reveal anything, etc). I have not dropped the laptop and nothing has spilled in it. I really don't see how anything could have physically damaged the jack (unless it just failed from use)

Please advise. Thanks so much for what you all do. This is a huge help although I know it seems trivial.

A:Audio Jack Not Working - It Just Stopped.

Didn't post my system info correctly. Here it is.

1 more replies
Answer Match 60.06%

I just updated my computer and about 30 minutes after the update the earbuds I use to listen to music just stopped working but my headphones work perfectly fine.It's not an issue with my earbuds because I used them on my phone when they stopped working on the computer and they worked just fine.  It can't be the front jacks that are screwing up because I uninstalled the drivers and installed them again to see if it would work and they installed when I plugged them in the front audio jack. IDT also detects them when I have them plugged in... The earbuds work when I plug them into the audio jacks at the back of the desktop Appearently my computer doesn't want to register the front jacks anymore... 

A:Audio stopped working after win 8.1 update

Hi there @McIovin?,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that a set of earbuds are not working in the front audio jack, but they work in the back one. Also a set of headphones do work in the front jack. I am happy to help with this. Have you tried a different set of earbuds?If you apply light pressure on the earbuds when in the front audio jack, is there any change? Please let me know.

4 more replies
Answer Match 60.06%

My audio has stopped working for Windows and Gaim, but Winamp and various games are still fine. I've reinstalled the drivers many times and uninstalled every possible audio device, but I always end up with the same thing.

In Winamp's WaveOut plugin, the first device is messed up.
In DirectSound everything is fine.
In Windows' sound manager, the preview button is greyed out.
I think this means there is something wrong with my wave settings, I just don't know how to fix it. Hope the pics help, let me know if you need more info.

A:Audio has suddenly stopped working.

7 more replies
Answer Match 60.06%

I just got a new hp envy beats laptop and it worked fine for the first 2 weeks. Now my audio does not work at all. I have checked all the mute and volume controls and still nothing...I uninstalled and re-installed all my audio drivers, still not working...In device manager there are no errors...I even see the audio meter go up and down when I attempt to play audio through cd, dvd, youtube and zune...nothing..Even headphones don't work...please help..this one is baffling me and pissing me off because it's not even 2 weeks old...It worked 1 night and the next day nothing...I did not install anything during that period...


A:my laptop audio stopped working

Not even 2 weeks old? I would strongly advise you work with whomever you bought it from and use the warranty process.

1 more replies
Answer Match 60.06%

my smart audeo has stopped working, how do I fix it?

A:smart audio stopped working

You need to be more specific, did your audio (speakers/headphones) stop working, do you get a DirectSound error message. I have found that when the audio cuts out on my system (rare, but does happen), I get it working again by going into control panel, services, and stopping and starting the WINDOWS AUDIO service gets the audio going again.

4 more replies
Answer Match 60.06%

Both audio playback through the integrated sound card and recording through a USB microphone stopped working suddenly
I cannot play back or record anything
No application software can find the either the sound or recording channels.
In device manager both recording and playback devices are listed, enabled and working properly.
If I launch an audio track the sound bars levels against the device do not move. The speaker next to the clock is present and does not have a red cross through it.
The first thing I did was do a system restore to a couple of days previously when I know it was all working - still nothing.
I have checked the BIOS to make sure audio is enabled and set to automatic - it is.
Cannot be the integrated sound card - Dell XPS 430 - because the separate USB microphone does not work either.
It is like all audio functions have stopped being accessible to software applications, although Windows 7 Ultimate 64 sees them as present, enabled and working.
So Windows sees the audio devices, Windows applications do not.
Any ideas please?

A:Audio suddenly stopped working

 Do headphones work?  How about bluetooth?  Bluetooth adapters are pretty cheap, I paid $15 for mine, but I'm told you can get them for as little as $5.  I have a problem with my Toshiba laptop speakers that I've circumvented with bluetooth speakers when home, and headphones when I'm not.
Good luck.

6 more replies
Answer Match 60.06%

hi all.
For some reason my realtek audio has stopped working on my windows7 64bit system.
I just turned it on this morning. No sound.
I checked in playback devices and noted that under 'speakers' it tells me "Realtek high definition audio not plugged in"
Under that there is 'Realtek Digital Output' and this says "Realtek High Definition Audio Default Device"

The speakers are plugged in an I have tested them on another system to check they are working.
I have opened the Realtek HD Audio Manager and noticed that all analog back and front panel jack inputs are grayed out.
I have uninstalled all Realtek drivers and software. I have rebooted and let windows find the audio devices again and install drivers.
This made no difference at all.
I have cleaned the registry of anything relating to Realtek.
I have downloaded the latest driver software from the Realtek web site and installed that. This makes no difference either.
I have set the bios back to default. This has made no difference.
In the bios I have set the HD AUDIO option to both 'auto' and 'off'. still no sound.
All connections are in the correct jack sockets.

Could you please help me to get audio back on my system?
I have pretty much run out of things to try.

Thank You.

A:realtek audio just stopped working

Hello sledge try this first mate Troubleshooting Steps for Windows 7 > do point 15 first.

9 more replies
Answer Match 60.06%

Hi guys,

I wonder if anyone can help.

My wife was using our PC, playing an online puzzle game, and she muted the sound.
When I came to use the PC myself, I noticed the sound was muted, so I un-muted it, expecting all to be good again, but it wasn't.
No sound at all !
After messing around for quite a while, I tried uninstalling and re-installing the drivers, that hasn't worked.
I've just done a system restore, and that hasn't worked either.
I've run MBAM & Microsoft Security Essentials, and neither has shown any problems.
I'm at a total loss, please help.

Many thanks in advance


A:Audio Stopped Working Suddenly

Don't know if this is relevant,
but in Device manager/Sound, video & game controllers/ legacy audio drivers, properties is blank.

7 more replies
Answer Match 60.06%

so I have a dell xps1530 with vista. awhile ago i used my laptops hdmi to my tv, the sound and everything worked fine. for some reason now i can't get the sound to default over to it. i know how to usually do it but when i hit make hdmi default audio nothing happens. the kicker is that when i hit 'test' on the hdmi the audio works through the tv, so the cord works and everything, my computer just won't let it become the default. i attached a hijack log if it helps

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 8:51:59 PM, on 2/3/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Fingerprint Reader Suite\psqltray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Replay Media Catcher\FLVSrvc.exe
C:\Program Files\\Agent\mcagent.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\InstallShield\UpdateS... Read more

A:HDMI Audio stopped working

6 more replies
Answer Match 60.06%

I don't know why but some games that I play have no audio. I go in the settings of the games and its not the game itself. I think its my computer and I'm not sure if its some settings that got put on some how. One thing im confused about is, it's not all the games, some do have sound but its not the ones I play the most. What should I do?

Games I play are, Without sound: StarCraft 2, Diablo 3, Team Fortress 2, Garry's Mod (or simplified my Valve and Blizzard games)
With sound: Terraria, Realm Of The Mad God,

More replies
Answer Match 60.06%

I have a win7 64 bit. My audio stopped working as of this morning. Not even headphones work. Can't do a system restore,it was shutoff for some reason I need help

A:Solved: Audio stopped working

15 more replies
Answer Match 59.22%

I have a Lenovo 3000/C200 laptop and was cleaning up some old audio software and now Media Player can't play any WAV, MID or MP3 files. I get a message that there might not be any sound device installed on my computer.
How can I find out if I have a sound device and get a driver for it??
~~~~~~~~~~ Update:
When I rebooted Widows tried to install new hardware - found audio device on High Definition Audio Bus. It couldn't find what it needed and asked me if I had installation media, which I didn't.
I thought remembered it being related to RealTek, but they want 29.95 to download and update all my drivers.

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Answer Match 59.22%

My sound stopped working last night, and everything I have tried hasn't worked. I've had this computer for 2 years using vista.

Here are the symptoms:
In the "playback and recording devices", it says my headphones are working.
If I try to do the "test" option, it gives me a failed to play test tone error.
If I use my microphone on another laptop that also has vista, it works
It's obviously plugged in. I have tried reinstalling the drivers and I've restarted my pc, still doesn't work
I have tried restarting windows audio in services.msc, doesn't work
the "roll back drivers" option is greyed out for me in device manager
Googling hasn't helped me either, none of the solutions so far have solved my problem. Even some method involving regedit.

So I'm exhausted and a bit frustrated. Does anyone know?

A:Audio randomly stopped working, I can't figure out how to fix it

16 more replies
Answer Match 59.22%

Both audio playback through the integrated sound card, and recording through a USB microphone stopped working suddenly - cannot play back or record anything and no application software can find the audio devices.

In device manager both devices are listed, enabled and working properly. If I launch an audio track the sound bars levels against the device do not move. The speaker next to the clock is present and does not have a red cross through it.

The first thing I did was do a system restore to a couple of days previously when it was all working - still nothing. So this eliminates drivers etc being an issue.

I have checked the BIOS to make sure audio is enabled and set to automatic - it is.

The Windows audio manager service is enabled and set to automatic.

Cannot be the integrated sound interface - Dell XPS 430 - because the USB microphone, which is not connected to the sound interface, does not work either.

It is like all audio functions have stopped being accessible to software applications, although Windows 7 Ultimate 64 sees them as present, fully enabled and working.

Any ideas please?


A:All audio devices suddenly stopped working

8 more replies
Answer Match 59.22%

I recently put together a new system using a MSI K9NBPM2-FID mobo, Athlon 64 x2 5200, 2 Gb of Corsair XMS, and a Seagate 500 Gb SATA hard drive. I installed windows xp with no problem and everything worked. I then shut down the system and reconnected some old ide hard drives to transfer files that I wanted from the old system. After the transfer was complete, I shut down the pc and removed the old hard drives. I powered back up and there was no sound. I have checked in BIOS, tried uninstalling/reinstalling the drivers and audio devices/codecs, and tried reinstalling windows twice. I have also tried plugging the stereo into a different device to make sure it wasn't the stereo. Does anybody have any ideas if there is anything else that is fixable or is it most likely that the audio hardware failed after 1 day? Thank you for any suggestions or help.

A:Motherboard's onboard audio stopped working

If you re-installed Windows twice and sound didn't work: did you then go to device manager and see that all is O.K.? Do you have a sound card that needs drivers or still needs to be reinstalled? All that I know audio on my Pc's is Window's "multimedia audio controller"...Sound card and it's drivers and installing it...then your speaker system. I bet this will turn out to be a simple thing like mute turned on somewhere or something. Good Luck.

5 more replies
Answer Match 59.22%

my ac'97 audio installed fine with windows 7, from the start...didnt need any drivers after the install...then all of a sudden i booted and its non functional, i tried updating driver(through device manager), it did... that didnt fix it, then i used the vista driver for it....that didtn fix it...?

A:ac97 audio suddenly stopped working


The first step here is to go ahead and check the service Windows Audio.

Do you know how to do this?

Windows Audio should be set to
Startup type: Automatic
Make sure it is Started!

20 more replies
Answer Match 59.22%

Hey guys,

Normally I can fix most issues with the PC's I maintain, but recently my brother's audio on his PC stopped working. It uses the AC97 chipset, and I have tried multiple drivers etc to fix it, but not getting anywhere.

Just wondering if anyone else has experienced a similar issue, its an asrock k7gs41s I believe. Its also running XP, and I'd rather not format it, unless this would be the only likely fix.


A:AC97 Audio stopped working randomly.

im sorry to say I also have the A97 sound stuff in my lappy
one day i was playing happily ... listening to music ... then the speakers started to distort!
i turned off the music and ran some speaker tests and eventually the problem cleared up.
next time i turned the laptop on i didnt hear anything .. when i went to play music i got the error "media player cannot play the file as there is no audio hardware present"

i had a look in device manager and my sound stuff wasnt there

restarted the system and it worked fine again

but a few days later the windows seems to think that the audio hardware does not exist in my machine!! its so frustrating!
i contacted acer and they said to return my laptop to factory settings ... which didnt work
so acer wanted to take my laptop from me ... for 8 weeks!!!! i cant realistically be without my laptop for more than a week as i need it for work, presentations and university.
even though my laptop is still in warrenty period they will not give me a like for like transfer!

in the end and bought a really nice creative 5.1 external sound card and its really good!

should have been £45 but because it was the last one in stock at comet they sold it to me for £20

tho i really would like my on-board sound to work again because lugging external speakers about isnt really handy.

so i guess my advice is to expect the worst and buy another sound card preferably creative!

if anyone has any suggestions i woudl ... Read more

8 more replies
Answer Match 59.22%

Hello everyone. I'm using an Asrock p4i65g motherboard running xp3, and it has onboard an audio chipset called cmedia AC97. It's attached directly to the motherboard and has line out, microphone in, and line in. It was working beautifully up until a couple days ago. I suddenly had several problems at once with various system components, (my wireless card and my video card), all of which I got sorted out (the former by rolling back the driver, and the latter by updating the drivers). However, the audio has stopped working altogether. Windows seems to be unable to even see it at all. I've downloaded the driver installer package from the motherboard manufacturer (here: ASRock > Products > Motherboard > P4i65G > Download ) and when I run the installer, it says fairly quickly a message about how I my computer isn't installed with the chipset so I can't install the drivers.

Very frustrating. It's as if windows thinks the physical chipset has disappeared from the motherboard. Which it hasn't, as I can actually see it. How can I force xp to recognize my onboard audio chipset? Please don't say reinstall windows! =)

I even went into bios setup and changed the setting for the onboard audio from "auto" to "enabled".

At this point I'm thinking my only solution is to buy a PCI audio card and use that instead. Sigh.

Thanks for any help. Benjamin

A:C-Media AC97 Audio stopped working in XP

At that site, download and install the "INF driver ver:" for your chipset then the audio.

4 more replies
Answer Match 59.22%

I have an E6540 connected to an E-Port docking station, running Windows 7 64 Professional.
I just upgraded everything to the latest version, i.e. BIOS to A16, Audio drivers and audio manager to NCN00_WN32_6.0.1.6069_A11, and now the speaker jack on the dock is no longer working. It does even show up on the list of audio devices. The built in speakers/microphone and the headset jack on the laptop works fine, as does everything else on the dock (video, USB ...).

A:E6540 E-Port audio stopped working

After upgrading BIOS to A17, the dock port now works as "headphone", provided that nothing is connected to the headset port on the machine itself.

2 more replies
Answer Match 59.22%

Hi, my dvd drive has recently stopped playing audio cds and burnings blank cds, when I insert one it makes a slight clicking noise and then it seems to struggle to load them up (the disc loading sign does appear) but then it gives up after about a minute. I can play DVDs on it fine but i haven't checked if it will burn DVDs.

My computer is: HP - Compaq Media Center Desktop/PC

DVD DRIVE: lite-on dvdrw shw-1635s

Everything is fully updated to the latest windows XP package.

Can anyone help me at all? From searching the internet to solve this problem I heard something about putting a wordpad file onto the device manager or something like that, but I struggled to follow this.

Help would be very much appreciated.

Thank you

A:Audio CDs/Blank CDRs stopped working

It's possible that your drive is failing and you will just need to purchase a different one. You could try these fixes, to see if one works.

1.) Change the "DVD Region", the current setting could be causing the problem.

2.) Check your drive cable connecting your drive(s) to the motherboard. If you have two drives attached to one cable as "slave" and "master" - try just disconnecting any other drive and leaving just the Lite On drive, to see if that fixes the problem.

3.) Try cleaning the laser of your drive with compressed air or a cleaning disk.

3 more replies
Answer Match 59.22%

I recently purchased a Razer Carcharias which has a low microphone. I have to put the microphone boost on +30db for it to be adequate for ventrilo/teamspeak.

With that being said, it has static due to the extreme microphone boost. There's an "enhancements" tab under the microphones properties which has the options: DC Offset Cancellation, Noise Suppression, and Acoustic Echo Cancellation.

I checked "Noise Suppression", this completely removes the static in my microphone, but muffles my voice slightly (which is fine).

Now I decided to plug in my old headset (microphone part only) in, and run some quality comparison tests using Windows Sound Recorder. After I was done and plugged my Razer microphone in, the Noise Suppression option stopped working completely.

I've tried using the back jacks, front jacks, and I even reinstall drivers, and used older drivers. I can't get the Noise Suppression option to remove my static, it has no effect checked or not.(And it used to before) How can I fix this?

A:Realtek HD Audio - Enhancements Stopped Working


1 more replies
Answer Match 59.22%

Hope I'm posting it in the right category -_-.

Anywho, my audio was working fine one day. The next day I turned my computer on and the audio had stopped working. My speakers were still plugged in correctly, there's power but no sound. I've tried to rewind my system but it changed nothing. I tried plugging my headphones into my computer and sound works there. I've tried to go to device manager and remove my realtek driver and let the system restart and let it reinstall. I've noticed it says I have two audio drivers, I don't know if that's the problem.
I've got "AMD High Definition Audio Device" (actually before it said ATI, but I went to their website to try reinstall the drivers though it didn't help) and "Realtek High Definition Audio".
So my speakers work fine and I take it there's nothing wrong with the sound card since my headphones work when plugged in. I've tried removing both the two drivers, let them reinstall on their own and update my drivers.

It'd be lovely if anyone had any advice.

A:Solved: All of a sudden the audio stopped working

7 more replies
Answer Match 58.8%

My sound stopped working a week ago, and everything I have tried hasn't worked. I've had this computer for 2 years using vista.

Here are the symptoms:
In the "playback and recording devices", it says my headphones are working.
If I try to do the "test" option, it gives me a failed to play test tone error.
If I use my microphone on another laptop that also has vista, it works. I've also tried multiple headphones and speakers.

It's obviously plugged in. I have tried reinstalling the drivers and I've restarted my pc, still doesn't work
I have tried restarting windows audio in services.msc, doesn't work
the "roll back drivers" option is greyed out for me in device manager
Googling hasn't helped me either, none of the solutions so far have solved my problem. Even some method involving regedit.
Does anyone know?

A:[SOLVED] Audio randomly stopped working, I can't figure out how to fix it

Try running SFC. Check out the information at the following link and follow the instructions. It will run and if it passes, it will tell you it didn't find any integrity issues. Your other option is to restore your system to an earlier date when the sound worked. That procedure is also available at the following link. Let me know what you find.



2 more replies
Answer Match 58.8%

Well i just got my computer 2 days ago no problems encountered...... turn it on today and sound not working.. But it's not the sound drivers and stuff.. Its the back audio port that is not functioning .. The front port works for my speakers but the back doesn't it's pretty ironic because i google and there's front port problems.. So help would be appreciated.. Thanks

A:Back Audio Port suddently stopped working...

8 more replies
Answer Match 58.8%

I have a nearly new Dell Inspiron  15 7000-series laptop. I also have a D3100 USB3 docking station. The dock has a monitor, speakers, mouse, keyboard, and disk drive attached. All was working fine for weeks. Just a few days ago, the speakers stopped working. Sound is now coming out of the laptop speakers even when the laptop is docked. In the Device Manager, when it is docked, there is a USB Audio device that has an exclamation mark on it. (E.g. isn't working.) I've tried updated the audio driver through the Dell support site. No improvement. I then found the latest driver on for the D3100 dock. I tried installing it, but it was refused, saying that the existing driver was up to date.
The speakers work fine when plugged directly into the laptop audio jack. E.g. there is no problem with the speaker hardware.
Any ideas how I can get the dock audio working again

More replies
Answer Match 58.8%

Yesterday afternoon, I was playing Grand Theft Auto IV on my PC and while I was in-game, the sound started to crackle and slow down and then suddenly turned off (sound only). I was still able to play the game without any issues but there was no sound!

I exited to Desktop (Windows 7 SP1) and there was NO SOUND AT ALL! Nothing made the sound work. I had to reboot the computer and then the sound came back but after a couple of minutes, again, the sound stopped working. This time, I was NOT playing any game, I was just surfing the web!

I rebooted again and then went to YouTube and tried playing a video; the video played like slow-motion (couple of FPS) and there was no sound again!

After another reboot, I tried playing a video I had on my computer using Windows Media Player. It played fine for a couple of minutes and then it started to stutter/lag (like slow-motion) and the sound the cut-off!

I can't figure out what caused this issue and I'm not sure how to go about fixing this!

Please help! This is so frustrating I can't use my PC because there is no sound and I can't view/watch any videos!

I've been having several issues with GTA IV (missing textures etc.) so I completely removed/uninstalled the game and ran CC Cleaner to remove any traces of the game. I also updated all of my drivers (there was a Windows 7 update yesterday so that might have caused it (?)) and checked Device Manager to make sure nothing was out of sync. I also checked Task Manager to see if ... Read more

A:Audio Stopped Working and Video Stutters/Lags! -HELP!-

BUMP! Someone help!

4 more replies
Answer Match 58.8%

So I got a headset and it worked perfectly. (Trust me I dont know what it is so dont ask) I downloaded the game Just cause 2 from steam and had some audio problems with it. A solution was to reinstall audio drivers. So I did... And this worked fixing the games audio issue. I was going to start live streaming when I realized oh hey they cant hear me. SO I looked all over the internet for solutions and none of them work. In device manger I saw that I have NVIDIA High Definition Audio AND Realtek High definition Audio. I looked to see if either one needed updates and nope. I have a windows 7 computer so if you can help me with this that would be great. My microphone is not broken because i pluged it into my ipod and did a test it works (I have a high quality mic and you can tell the difference between my mic and the build in ipod touch mic.) Please help me with this! If you need any more info please ask. I am seriously about to just throw my computer our the window because of how annoying this issue is. I have looked around and none of the things I have tried worked.

A:Microphone stopped working after reinstalling Audio Drivers.

To help us help you,please use the TSG System Info tool to let Tech's know the specs of your computer: Copy and paste the results here in your thread. You can use the TSG Info to fill in your computer information in your user profile as well.

Also, if its a brand name system like an Acer,Dell or HP, please post the exact model of the system.

1 more replies
Answer Match 58.8%

Hello, recently my computer has been crashing to a desktop without any of my icons, or when the disc drive trys to burn something. So i tried to do a system restore and all that happened was my Audio stopped working as well as my mouse. Ive managed to fix the mouse, have run a virus scan and presumably cleaned whatever the problem is, yet i still cant install drivers for my realtek audio, nvidia hd audio and my DVD burner. Ive tried installing in safe mode, uninstalling/disabling the drivers. My windows updater seems to be screwed up as well since i cannoy manually activate it. Any suggestions?

A:Mouse/Audio/Disc Drivers stopped working

There are no drivers required for any optical drives including your DVD burner. They are provided by the Windows OS.
Go to Start/Search and type devmgmt.msc Right click the devmgmt results and Run As Administrator. In the Elevated Device Manager, do you have any devices with Yellow flags? If so, these devices need drivers installed.
What is the make and model# of your computer? Go to the manufacturers support/download drivers site and type in your make and model# or your service tag # and download the Chipset driver first and any other drivers you need from the Device Manager.
If your computer boots to a blank desktop with no icons, then press CTRL+ALT+DEL and start the Task Manager. Go up to File/New Task (Run...) and type in explorer.exe and press enter. This should bring back your icons.
If you have a desktop, go to Start/Search and type CMD right click the CMD results and Run As Administrator. In the Elevated Command Prompt type chkdsk /R and press enter. Now type a Y for Yes and reboot the computer. Check Disk will start at next bootup and go through 5 stages. It will take a while. It should repair any problems.

1 more replies
Answer Match 58.8%

I have a problem with SoundMAX Integrated Digital Audio on my HP - nc6220 laptop, WinXP professional sp2.

SoundMAX Integrated Digital Audio just stopped working, I tried reinstalling it but it always says that there was a problem during installation and it might not work properly.

In Control Panel>Sounds and Audio devices it's all grayed out so I cannot do anything there.
In device manager there is a yellow exclamation mark, I tried disable-enable but it does not help.
I also tried updating the driver, re-enabling windows audio in services, even reinstalled Windows and installing sp3.

Also I tried an USB sound card and it is working well.

Is there anything else I could do, or maybe SoundMAX Integrated Digital Audio is just broken and cannot be fixed?

More replies
Answer Match 58.8%

Audio isn't working anymore on my HP Pavilion P7-1436s. I upgraded to win 10 a few months ago, but the sound only recently cut out. It "looks" fine, as in my machine recognizes when I plug an audio device in the jacks. All the testing in the windows audio settings show the volume bar moving, too. But no sound comes out. The volume on everything is adjusted so it should be audible. I've tried several different codecs from the HP website, including:- sp59291- sp58818- sp63935- sp59416- sp59424-sp71717 (this one was supposedly specifically for Win 10 upgrades) All run as administrator, all producing similar results. (visually looks fine, no audio output though) Windows Audio is running and set to automatic in Services.msc I tried scanning my product on the website, but it repeatedly returns and error when searching for drivers, which is why I've tried so many; the HP site doesn't give me any to choose from. These were all drivers I found that helped others with similar issues in the forums, but they haven't helped me. Anybody know what I'm doing wrong? Can anybody point me in the right direction for a Win 10 IDT HD audio codec for my model number, since the automatic scanning doesn't work for me? Does anyone have any better ideas that I haven't tried? Any help is appreciated, thanks! 

A:IDT High Def Audio stopped working on Pavilion P7-1436s ( Wi...

Hi, Please check the following discussion which is for laptops but same hardware: Regards.

2 more replies
Answer Match 58.38%

I was wondering if anyone could help me?  I have been having a lot of issues with my computer and using the internet. I keep getting messages such as ‘windows explorer has stopped working ‘and ‘Host process for windows services stopped working’. I haven’t been able to stream videos (with the exception of youtube),  download certain programs and browsing sites is slow.  I remember my computer being fine until a window update but I don’t know if that’s a coincidence or not.  I have tired uninstalling windows explorer and system restore to no avail.
I would really appreciate any help or advice.
Here is a report for one of the error messages I received.
  A problem caused this program to stop interacting with Windows.
Problem signature:
  Problem Event Name:                           AppHangXProcB1
  Application Name:                                iexplore.exe
  Application Version:                             10.0.9200.16686
  Application Timestamp:&... Read more

A:Windows explorer has stopped working / Host process for windows services stopped

Do things get better if you boot into Safe Mode with Networking?

1 more replies
Answer Match 57.96%

I do not know what happened. It just suddenly stopped working one day and now the sound icon in the toolbar has a red "X" on it. When I click on it it runs a trouble shoot which eventually comes up with "ATI High Definition Audio Device has a driver problem." I have tried to go to Realtek and download the "ATI HDMI Audio Device" and run that but it hasn't worked. I also tried to do the driver only download from the website for Windows 7 but that didn't seem to work either. I eventually received a message that stated "Install Realtek HD Audio Diver Failure !! [Error Code : 0x000000FF]." I looked in Windows Update to see if maybe there was a new update for a driver to fix it but it didn't have anything.
I come to you all because it's what I did last time I had an issue and you all were very good to me. You all are a lot more computer savy than I am so you all are able to think of things to solve issues that I never even think about. I really need you alls help. Also, I have heard that this type of information may be important in trying to solve this to by motherboard is a Gigabyte GA-770TA-UD3.
Again, please, any help will be much appreciated. I have tried a lot of things but nothing has worked.
Thanks in advance

A:Audio suddenly stopped working, "error code 0x000000ff"?

my guess would be sound card went bad. replace that bad boy!

97 more replies
Answer Match 57.96%

Realtek HD Audio Drivers randomly failed after about a month of perfect operation.
The icon for Realtek has vanished, and the audio manager is nowhere to be found in the control panel. Realtek is no longer seen in Device Manager as well. Playback Devices menu shows nothing related to Realtek like it previously did.

Now my front and back audio ports do not detect anything. Only the HDMI audio is working via my monitor speakers. All other peripherals are working fine as well (I don't have anything to test the mic ports).

I've tried uninstalling and reinstalling the drivers multiple times, from both the version given on the Realtek site and Gigabyte site. The HD Manager is still nowhere to be found.

I tried manually installing the driver to the device manager via the "Install Legacy Driver" and receive "This device cannot start. (Code 10)" as the device status. I have NVIDIA High Definition Audio also installed and working perfectly. I tried uninstalling all of my audio drivers (including the High Definition Audio Controllers in the System Devices categories) only for it to reinstall my NVIDIA drivers that I believe supply the HDMI sound.

I am under the impression that Realtek is supposed to install to both Program Files and Program Files (x86)? It is only installing to the latter every time I try to uninstall and reinstall. A search for RAVCpl64.exe yields nothing.

I am currently running Windows 7 Ultimate 64-bit.

Specs for my custom bui... Read more

A:Realtek HD Audio Driver Randomly Stopped Working and Disappeared

First question what is displayed in the Device Manager, Sound Section? (All entries - post a screenshot).

HDMI sound and PC sound are separate as the HDMI sound is generated by a sound chip on the video board.

If the sound chip is working and not having a conflict, if the RealTek will not install the generic Windows installed HD Audio Driver will be used. If this is not installing either (after uninstalling the Realtek and rebooting) it does sound like a potential hardware problem.

Try this, go to the Device Manager, RIGHT click on the entry for the RealTek sound (even if it has the error code), then Left click "Uninstall" and check the box to also uninstall the drivers (if it gives you that option). Then restart the PC and watch to see if Windows detects the sound and installs the HD Audio Driver. If it does, that says the sound chip is OK. If not, either its bad or it has not been identified and you need to reinstall the Intel motherboard chipset drivers (one of the chipset functions is it identifies all the devices on the motherboard).

9 more replies
Answer Match 57.96%

A few days ago the sound on my computer stopped working. I just woke up one day and went to play a song in itunes and it wouldn't play. I clicked on volume and checked it. Then clicked on playback devices and it said no jack information. No audio controller installed or something. I went to device manager and tried to reinstall or update drivers. The drivers were moved to unknown with a yellow exclamation point. I tried this to no avail. I tried in safe mode. I tried redownloading drivers from motherboard website ASUS. It keeps telling me Access is Denied (Code 28). A couple of times after restarting it said I needed to Reinstall driver, but when i tried it said the latest driver was already installed. Then it went back to Access denied. I don't have any idea what happened. Can someone please help me.

A:Audio Controller and Driver suddenly stopped working and won't install

Do you have a Restore Point dated to before the problem happened?

7 more replies
Answer Match 57.54%

Hello, i was trying to fix my microphone problem after i stumbled on a thread on this site, that advised to install audio driver from acer support downlaods. i did that, now my speakers dont work anymore. i need someone to help me pls. i have un-installed the high definition software but same problem.

A:acer 5552 speakers stopped working after installing audio driver

Are the "Speakers" set as the default audio playback device?

2 more replies
Answer Match 56.28%

Hey, Fellas, I'm back.
Lately when I've tried looking at different folders and files on my hard drives I keep getting "Windows Explorer has stopped working and will restart." It's driving me nuts, I can barely do anything.
Also, same thing with Internet Explorer...I'm getting real sick of Vista's shoddiness..

A:Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES work?

Have a look at the events log and make a virus scan too.

18 more replies
Answer Match 55.86%

Hello All. I'm new to the site, and after having been tasked to fix my girlfriends computer. I'm left scratching my head. I don't know what she or her son did to this machine but everything I have tried has not worked. So any help would be greatly appreciated.

Machine - Dell Inspriron INSP1440

OS - Vista 32-bit SP2

Issues -

Cannot start internet browsers outside of safe mode. Every time I have tried I get an APPCRASH Error.

IE - Internet Explorer has stopped working.

Problem Signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: iexplore.exe
Fault Module Version: 9.0.8112.16421
Fault Module Timestamp: 4d76255d
Exception Code: c0000096
Exception Offset: 000026d1
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Firefox - Firefox has Stopped Working

Problem Signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version:
Application Timestamp: 4fda6075
Fault Module Name: ... Read more

A:APPCRASH When starting IE and Firefox, DNS Client Has Stopped Working, and Host Process (Rundll32) has stopped working Errors.

Here is the DNS client has stopped working error

DNS Client has stopped working

Problem Signature:
Problem Event Name: APPCRASH
Application Name: svchost.exe_Dnscache
Application Version: 6.0.6001.18000
Application Timestamp: 47918b89
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: c0000005
Exception Offset: 000250fb
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: 7373
Additional Information 2: 38d9ec761cde35dc7ff9a3014cbc1e9a
Additional Information 3: 007a
Additional Information 4: f2126b35ab5de9a1c961e83e18b5e24b

21 more replies
Answer Match 52.5%

this morning i got those 2 errors pop up, and i cannot get into system info, cannot do a system restore
running windows 7

More replies
Answer Match 52.08%

I switched OS to Ubuntu for about a week, LoL didn't run well in Ubuntu so I reinstalled windows 8. When i open playback devices all I have is NVIDIA HDMI Output (port 0) and (port 1), both of which show unplugged and disabled. I have disabled and disconnected devices set to show, but those are all that show. I have reinstalled drivers, reinstalled windows, downloaded Realtek, enabled onboard audio in BIOS, but nothing has fixed the problem so far. When I boot into Ubuntu via USB, the audio works fine.

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Answer Match 50.4%

I get these two error messages every time I start my computer, is there any help? I have an Acer 4810T

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Answer Match 49.98%

Sorry new at this....
Running vista basic...problem is after logging onto account I cannot load desktop icons, start menu and continually receive WINDOWS EXPLORER HAS STOPPED WORKING...WINDOWS IS RESTARTING...over and over...HELP

A:windows has stopped working

Is this a new laptop? Has it been running fine before but now it doesn't? Is this the first time you are running it?

If you were to post your system specs and give us a little more detailed information on what's going on, we may proceed to help you better.

All I can speculate now is to try to do a system restore or system repair.

1 more replies
Answer Match 49.98%

I hope someone can help me, l am a disabled artist in the UK and just got a new notebook {laptop } as l can't get about l rely on my website so need to download my picures to my website. Tried first time and no bother but then it just would not download any picture. From brows it was showing me 4 pictures were normaly it has the whole file to choose from. .I have tried to go backwards to pick up the pic l want but it just shows a list, l tried one from the list but it would not download to my website.
On widows live and pictures l have all the pictures l; need but no one will see them there to buy. Of all the things on my pc l use the most and it won't work.

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Answer Match 49.98%

I RECENTLY BROUGHT HPPAVILIONdv2918TXLAPTOP and using windowsvistahomebasic..
when i m trying to open any folder or any thing it is opening a dialog box as windows explorer has stopped working and asking to restart program every time randomly and making unable to work
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b091
Fault Module Name: CLMedia.dll
Fault Module Version:
Fault Module Timestamp: 43118e4f
Exception Code: c0000094
Exception Offset: 00003fb6
OS Version: 6.0.6000.
Locale ID: 16393
Additional Information 1: d6aa
Additional Information 2: 550813108d42c370043e28bb37aac5af
Additional Information 3: d6aa
Additional Information 4: 550813108d42c370043e28bb37aac5af

this problem started when i tried to burn the disc ...
this is causing a serious problem and am unable to open anything....
so,please kindly reply me as early as posibble

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Answer Match 49.98%

Recently Ive had a few issues with my computer due to a virus.
I believe I removed them, but I still have issues with booting up.

After I sign in I receive a message saying "Windows Explorer has Stopped Working" The funny thing about this whole situation is that I could go online in safe mode, but that is all I can do.

I did some research and downloaded Registry Easy and thought that would fix my problems. It fixed alot of my problems but when I checked to see if it fixed my Windows Explorer they give me a message saying
"Error in shdocvw.dll Missing entry: dll install",
so I did some more research and downloaded the file "shdocvw.dll"
but when I go into c:/windows/system32 I see the file "shdocvw.dll" there already. But in my c:/windows/system folder I dont see the file. I dont know if it belongs there or not.

What do I do from here?

A:Windows has stopped Working

I hope that would help

5 more replies
Answer Match 49.98%

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-50, x64 Family 15 Model 72 Stepping 2
Processor Count: 2
RAM: 957 Mb
Graphics Card: NVIDIA GeForce Go 6150, 64 Mb
Hard Drives: C: Total - 82615 MB, Free - 411 MB; D: Total - 11727 MB, Free - 11130 MB; E: Total - 1027 MB, Free - 684 MB;
Motherboard: Quanta, 30B9, 65.2B, None
Antivirus: None

Windows stops working and then restarts and won't run any windows applications not update or control panel or any windows programs like media player or any of the rest of them...???

A:windows stopped working

Are there any error messages when you try to run a program ?

2 more replies
Answer Match 49.98%

I have windows 8 pro in my desktop.When i started to run nfs mw 1 it opened but while loading for gameplay it stops working and windows says that there is a problem to work the program properly,so i will have to close it.I have tried for all compability mode but its sltill does not work.Please help me

A:nfs mw 1 has stopped working in windows 8 pro

Best if you supply some system specs.Also can you check your event logs to determine what the error was?What graphic setting are you using in NFSMW? Have you tried changing the automatic video and other settings?In the mean time, try a clean install of your video card drivers. NVidia has an option during its install process, not sure about ATI or others.

2 more replies
Answer Match 49.98%

Hello,Lot has been written about this subject, and I have tried all suggestions.When I first upgraded from Windows 7 to W10, all the Fn keys worked.  Then i upgraded a few of the Lenovo W10 software upgrades, and now most Fn keys work, but not F5 and a couple of others.  F2, F3, F4, F6, F7, Brightness up/down, and LED on/off all work.   F5 does not, yet I can turn OFF Bluetooth in the W10 setting (and that works), but the Bluetooth light does not turn off.  When I turn ON Bluetooth in the W10 settings, it finds my bluetooth speaker and I can play music thru it. I have uninstalled most Lenovo drivers and other Lenovo software, and am looking for some suggestions on what to try. Thanks  

Go to Solution.

A:Windows 10 Fn+F5 stopped working

Did you try installing the Lenovo hot key driver in compatability mode (Windows 7).?

7 more replies
Answer Match 49.98%


I have a Teclast X2 Pro with Win 10

Teclast X2 Pro Review - A Powerful Surface Clone

Now it has stopped working, it takes forever to log in and everything just freezes after just a couple of minutes. I have tried to format my drive and reinstall but with no success. I did a memory test with MemTest86 and everything was fine. Is there something else I can troubleshot to find out what can be wrong?

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Answer Match 49.98%


I can use a usb pendrive, or a memory card reader in my usb.

But both of my protable usb hard drives are not showing when plugged in.

I have tried a usb 'Y' cable.
but no good.

Both drives work on my netbook..
But not on my windows 7 pc.

Please advise.


A:BOTH my Usb hdd's have stopped working on windows 7

Where they working before in your windows 7 environment? Some of the older usb HDD are OS specific and bit specific (32 bit or 64 bit). Check with your USB HDD manufacturers specs to verify.

3 more replies
Answer Match 49.98%


Operating System Windows 7 and has 32 Bit

the problem with Windows Explorer is when i try to open the Folders/SubFolders it showing the "Windows has Stopped Working" and "Windows Explorer is Restarting" and closing the windows and not allowing the files to access.. most of the folders .. its nt allowing....

is this a Virus infected to my Desktop(PC)..?
i have a AVG and Malware Bytes AV ... it doesnt show any thing

Please any help me to solve the problem.


A:Windows has Stopped Working


Windows Explorer has Stopped Working

Issue has been Fixed... Boot the System and u willl get the Options .. Recover Windows Console.. and try for Other Options Memory Virus..

i has been resolved ...

1 more replies
Answer Match 49.98%

I have gone back to windows 7 and will not go back to windows 10 , I have had nothing but problems with it for at least 3 weeks now , not sure what the last update edid but it screwed up my computer so I couldn't do anything on it , I couldn't even check my mail

More replies
Answer Match 49.98%

I have searched the forums the best I could, but I don't see anything with my exact problems

I have a freshly installed windows XP system (4 days old now), suddenly it won't read CDs or DVDs any more. The pc recognizes the drive, but it does switch between "CD Drive" and "LG GH22NP20". It says every CD I put in is blank, no error codes or anything, just blank.

- Upper/Lower Limits in registry - didn't have those entries
- Replaced DVD drive - still no work
- Uninstalled all references to
IDE / CD / DVD drives and
sata controllers and let windows
reinstall new ones - no difference
- Installed new Nvidia drivers - no change
- Checked BIOS for proper
settings - All Good
- Moved drive to Secondary
IDE Controller - No change
- Tried another cable - No change
Finally I Booted a Linux Live CD, and everything worked fine, so I know the PC is fine, and the drive is fine

System specs:
AMD Athlon XP 3000+
2 Gigs DDR400
WD 200 Gig HD
LG GH22NP20 DVD RW drive
Fresh install Windows XP Pro w/SP3

Thanks in advance to anyone who wants to help me tackle this one!

A:Windows XP dvd rom stopped working


I guess you've done just about everything, but try the reg script below. I realize you deleted the Upper and Lower Filters entries, but the rest may work:

Copy the Code below. Open Notepad and paste it in. Save the result in a suitable location as drives.reg - making sure that the default .txt extension doesn't appear in the file name (Save as type = All Files).
Double-click on the saved .reg file and Merge the contents.

Windows Registry Editor Version 5.00






Also, looking at Microsoft's troubleshooter, the only ones left are in the Advanced section, Methods 1, 2 and 3

Hope something works.

2 more replies
Answer Match 49.98%

Hiya im new to this forum 
im using windows 7 and recently for about a month now i kept getting "has stopped working" for most softwares im using.
 i searched this forum for help i saw someone say run sfc /scannow.
So i did but im not sure what it means so i posted a log with it here.
if anyone can help me resolve this issue it would be highly appropriated.
Link for log:

A:Windows keeps saying "has stopped working"

Have you tried running a system restore to an earlier date, ran a disk cleanup and defrag?

2 more replies
Answer Match 49.98%

Hi everyone i have a very ineresting poblem(CRAZY!!)
All of my optical drives stopped working under windows 1 dvd-rom 1 dvd-rw
and 1 cd-rw however they show up in device manager with a yellow ! and when you click on them they show you this:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39):
Well i tried several times to delete them and to reistall dosn't help they are all loading up but never showing up in "my computer" folder.. In Bios all 3 are showing up + if i put a bootable disk like norton antivirus it will boot from the cd( tried all 3 of my drives all of them will boot from cd). searched for viruses with norton-nothing. SO PLEASE IF ANY ONE HAS ANY IDEA WHAT TO DO OTHER TEH MAKING EVERYTHING FLAT AND REINSTALLING WINDOWS I AM ALL EARS.


A:cd rom's stopped working under windows XP

12 more replies
Answer Match 49.98%

Model #: A6Z59UAAfter i got Windows 10, my Wi-Fi stopped working, i need my Wi-Fi so i can work away from home on my laptop.My current driver is Broadcom 802.11n Network AdaptorRealtek PCIe FE Family Controller It says i have no updates needed, and i'm tired of waiting after a month, i need a fix now.

A:Wi-Fi Stopped Working With Windows 10

You may need the AMD chipset driver for that one. Select the first one listed. 

4 more replies
Answer Match 49.98%

So my dad's ~3 month old netbook, which I got for him for his birthday, just had his first crash/error.

Here are the specs first and foremost:

Acer Aspire ONE 532h-2588 - Atom N450 1.66 GHz - 10.1" TFT specs and Laptop specifications - CNET Reviews

Here's the crash/error log taken from the Reliability Monitor:

I would have uploaded the memory dump file as well, but it's a whopping ~140 MBs .

So you guys have any ideas as of what could have caused this?


A:'Windows stopped working'.

Please zip up the memory.dmp file and upload it to a free file hosting service.
Then post the link here so we can download it.

If you can run the Windows Debugging Tools, the command

.dump /m C:\Users\Public\Desktop\minidump.dmp
will generate a minidump file on the Public desktop that'll be easier to upload.

Meanwhile, here's all the info that I have on this error message: BSOD Index

Also, please provide the info in the post for us:

1 more replies
Answer Match 49.98%

I've been able to fax with this for almost a year, sometimes attaching a jpeg file. Now it requests a tif file.
Even so, it starts to send a fax, indicating that it is "Sending Page 1 of 2" for an elapsed time of over 5 minutes. Then it says " The remote fax machine did not respond in time".
I called the recipient and their machine is working fine.

More replies
Answer Match 49.56%

Problem - as soon as I boot up my computer I get this message. I have maybe 1 second to click on my Start menu before it pops up.

If I click to restart the program the message comes back instantly.

I managed to run my antivirus. Nothing detected.

I've installed a separate copy of Vista on another partition, and can boot that up. That works fine. It's not a hardware problem.

Any suggestions?

(Windows Vista Home Basic)

A:Windows Explorer has stopped working


Originally Posted by Ron Miel

Problem - as soon as I boot up my computer I get this message.

What message?

3 more replies
Answer Match 49.56%

I have not been able to get online in months on this computer. I keep getting an error that "Windows Explorer has stopped working". I have tried to download Malwarebytes' Anti-Malware, SUPERAntiSpyware and AVG. I can setup them up and even download the updates but as soon as I run them I get an error msg saying I do not have premission to run them. This happens even if I right click and Run as administrator. AVG is the only one that works and it has not find anything. All the other programs on the computer run great. I can download all the Windows updates but it fails to install one, which is the Windows Malicious Software Removal Tool Update.

I can only get online in Safe Mode with Networking. Can someone help me fix this bleeping computer? I have check the proxy setting for windows explorer and reset them to defaults, plus lower the security to medium.

A:Windows explorer has stopped working

Open Task Manager and in the Applications window, end all tasksCreate a new task and type explorer.exeThen see if they will runAlso try rkillYou may need to run it multiple timesPlease download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.Do not reboot the computer or you will have to run it againBesides running your malware tools, try this:We Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.Direct Download (Recommended)Primary MirrorSecondary MirrorSecondary MirrorSecondary MirrorZip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
Primary MirrorSecondary MirrorSecondary MirrorRar Mirrors - Only if you know what a RAR is and can extract it.
Primary MirrorSecondary MirrorSecondary MirrorExtract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCh... Read more

1 more replies
Answer Match 49.56%

Everytime I wanted to open my folder and files, this thing appear on my screen. Then, it refreshed everything and the folder that I opened is gone. So, i have to open that folder again and still this windows appear again. It's hard for me to open a folder because of this. I have tried the ways in the internet and it's not working at all. Anyone can help me?

A:Windows Explorer has stopped working.

Hello MALicious and welcome to Seven Forums.

Try refreshing Windows Explorer. To do this, open Task Manager and highlight explorer.exe (do not confuse it with iexplore.exe.) Then click on the End Process button. Everything on your desktop will disappear. This is normal. Still in Task Manager, Click on File > New Task (Run...) > type in explorer.exe > OK. Within a few seconds all of your desktop icons will reappear and Windows Explorer will be refreshed.

If this problem continues you might want to check for damaged or corrupt system files. Run a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

SFC /SCANNOW Command - System File Checker

1 more replies
Answer Match 49.56%

recently i got a laptop with windows vista home premium. i downloaded a new flash so i could watch a video on windows media and since then i have been getting this window that says "Windows Explorer has stoppeed working". its says that the computer is looking for a solution. then it goes to another window that saqys windows eplorer is restarting. this sequence keeps repeating itself. i just want to fix the problem. thing is i have no clue what i should do.

More replies
Answer Match 49.56%

My last updates were downloaded on Sept. 9. 2016. Since then when I check for updates, it just keeps searching or hours & no updates appear. I have a Toshiba Netbook NB305 with Windows 7 starter. It was downloading fine before. Can you tell me how to correct this problem?

A:why have my windows updates stopped working?

Try downloading & installing this:

2 more replies