Tech Problem Aggregator

system restore update configuration loop

Q: system restore update configuration loop

Help!
Had an incomplete install of a program...computer otherwise working fine...did a system restore to try to go back to preinstall...in the system restore shutdown and restart, now hung up in a update configuation loop that is in third step up to 99% that shuts down only to do the same thing over and over again. So my system never gets to the mainscreen acknowledging system was restored.
I tried F8 going to safe mode, but configuation step 3 takes over again, goes to 99% and shuts down to restart.
I tried the vista 64 sp1 disc...cannot acccess another restore point since it says the system is already in restore mode....just never gets there with the endless 3rd step update configuration loop.
The disc also does not offer the repair/update mode as an option...only full install.
I do have norton ghost 14 on the system...so there is a complete backup file on another internal drive...but no way to get to it to initiate a recovery.
VERY FRUSTRATING!!!
Could time remedy the situation...letting the computer lay idle for a few days...then try to boot up??? I've heard that this on occaision could work with Vista.
Any other thoughts???
Thanks!

BTW, computer is a hp desktop with Vista Ultimate 64 sp1, 4 gb ram, and intel dual core processor, with a bunch of bells and whistles.

A: system restore update configuration loop

Hello peterpy.

Can you get to bios setup so you can change the boot order to boot from the Vista install CD?

Keep us informed!













Later Ted

5 more replies
Answer Match 77.28%

Hi,

I have a Dell XPS 8500, OEM Windows 7 64-bit installed, nvidia geforce GT640.
I did a Windows update last week but i stop halfway due to thunderstorm, i did a system restore and then continue Windows update the next day.

now my PC restart automatically after a few hours, so I did another system restore but this time the system restore was not successful, and now my PC is stuck in endless restarting cycle.

Can someone assist me? thank you in advance!

More replies
Answer Match 70.98%

My Dell xps is stuck on 3 of 3 update configuration. What do I do?

A:stuck in update configuration loop

Wait
 
 
 
(how long has it been stuck?)

2 more replies
Answer Match 64.26%

Last night i closed my laptop without shutting it down. I woke up this morning and turned it on and it went to the system repair screen and ran through that. It says there are problems but they are not automatically repairable. I then tried to do the system restore to an earlier point in time and had one option for a couple days ago. I ran through that but it says there is an error and when i expand to see the error one of the things listed is no OS installed.

I have windows 7 64bit.

Does anyone here have any idea what might be the problem. I am very confused as to why it would say i dont have an OS installed but it is running through the system start up repair as well as listing a date that i could restore it back to.

I would really appreciate any input on this as i have a lot of data on that hard drive and i am really hoping its recoverable and not totally hosed.

I have not tried installing the hard drive into a new computer yet. I will try that a little later.

Once again, i appreciate any and all suggestions and help. Thanks.

A:System restore saying no OS is installed, system repair stuck in loop

Hi brian,

Try this on for size: Startup Repair Infinite Loop Recovery

How do you plan on running the laptop's harddrive on another computer?

9 more replies
Answer Match 63.42%

not sure if this is due to a virus or system problem, i'm only posting it here because a friend told me it might be a virus.. but basically what happens is if i startup and login the computer, i usually can do anything fine, except sometimes it will say the tray failed to load.. but the real problem starts when i reboot, restart, etc, as it will reset everything back to the way it was from the first startup.. even my external hard drive got rebooted to it's old format! any information or help regarding this greatly appreciated!

i'll post an HJT log here too just in case

Logfile of HijackThis v1.99.1
Scan saved at 11:18:08 PM, on 10/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Faronics\Deep Freeze\Install C-0\DF5Serv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
F:\Nexon\Mabinogi\npkcmsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Java\... Read more

A:system restore loop?

What do you mean when you say "my external hard drive got rebooted to it's old format" ?
 

1 more replies
Answer Match 63%

Hi Everyone,

I have System Restore enabled on my Windows 7 Computer however there are 0 bytes allocated to Restore Points -

When I attempt to allocate space I am met with the following -

I click OK and then...

I do have adequate space on my drive -

I have tried turning System Restore On & Off and this has not improved the situation.

Any advice will be greatly appreciated.

Kind Regards,

Davo
 

More replies
Answer Match 62.58%

My other laptop that I need to retrieve data from is stuck in a system restore/ system repair/ reboot loop, and never makes it to the desktop. In the past, if I was persistent in letting it loop around a few times, it would finally open the desktop, but it is no longer doing that.

Is there any hope, and if so, what should I try doing?
 

A:Stuck in System Restore Loop

get a copy of linux ubuntu burn the iso as an image then boot off it make sure you have a usb stick plugged in then you can access the hdd and copy off the files you want to retrive.
 

1 more replies
Answer Match 62.58%

Long story short: I had the bvd.exe malware. I was able to delete it, but now my dual-boot (Windows XP/Windows Vista) is having problems with connecting to the Internet. Neither Windows XP or Windows Vista sees my modem.

After trying everything (renewing IP address and resetting the Winsock) and spending hours on the phone with AT&T tech rep, and re-installing Windows Vista with no luck, I have decided to restore my Windows XP system to a previous restore point (My Windows Vista never was able to save a restore point.). Here's the problem:

After I select a previous restore point in Windows Xp, my computer goes through the process, then reboots. When you expect it to complete the operation after rebooting, a dialog box appears that asks me to select a restore point. If I do, then the computer goes through the process, reboots, then asks me to select a restore point again. It never restores to a previous point. I've spent a week doing all this, with only limited results (a slow Internet connection after resetting Winsock. But it reverted to no Internet connection after the computer rebooted). Based on previous problems after finding malware, I can only assume this is a configuration issue. But I've exhausted my options. Any suggestions would be most appreciated!
 

A:System Restore endless loop

16 more replies
Answer Match 62.58%

I decided to restore my computer to factory settings. I bought the computer at best buy - it was the 3 computer deal. The restore seemed to work ok but it took a long time. Then I get this message:
The computer restarted unexpectedly or encountered an unexpected
Error. Windows Installation cannot proceed,. To install Window, click
?OK? to restart the computer, and then restart the installation.
Now its stuck in the loop. Ive seen people post this issue when they are upgrading but I was not upgrading I was only restoring to factory settings which includes windows 7 64bit

A:The W7 installation loop system restore

Might possibly be a Disc error. If you legally own a Windows 7 disc, try downloading a third party Windows 7 ISO and burn it.

I've had this issue before in the past, tried a different Disc of Windows 7, ran the setup and everything ran fine.

And to REALLY prevent hangs & loops, be sure to Format the Partition you're planning on installing Windows 7 on. If you're doing a "Custom Install" to over-lap a previous version, the ALREADY installed version may be interfering/counter-acting the NEW install.

1 more replies
Answer Match 62.16%

Hi Everyone,

I have System Restore enabled on my Windows 7 Computer however there are 0 bytes allocated to Restore Points -



When I attempt to allocate space I am met with the following -



I click OK and then...



I do have adequate space on my drive -



I have tried turning System Restore On & Off and this has not improved the situation.

Any advice will be greatly appreciated.

Kind Regards,

Davo

A:[SOLVED] Error with System Restore Configuration in Windows 7

You seem to be trying to keep restore points on a backup drive.
How the System Restore Utility Uses Drive Letters

4 more replies
Answer Match 62.16%

Unfortunately, I believe I'll need to do one of the above to get everything back to normal. A partial list of some of the recent changes made to my laptop include installing numerous MS updates, WMP11, all updated drivers...and uninstalling many unused applications. Some of these were later reinstalled and updated, too many to list.The main problem relates to no audio from the CD/DVD now, or from WMP 10 or 11, though SonicStage plays audio fine. I also get error msgs on boot up, related to Realtek HD Audio, that state:RTHDCPL.EXE ...Application failed to initialize (0xc00000033)ALCWZRD.EXE...Application failed to initialize (0xc00000033)ALCMTR.EXE...Application failed to initialize (0xc00000033)I've tried rolling back the driver, uninstalling the driver, etc. Device indicates "it's working properly," yet clearly something is amiss. I've never been alerted that I was missing key system drivers, or that some service needed to be enabled, etc., yet wonder if Registry Mechanic (which I've used a few times in many months) may've screwed something up. I've tried a long list of fixes over about a week, including contacting Sony Support, which was of little help: they simply said to use Last Known Good Config (LKGC) or pick a Restore Point. Swell.(1) As I understand it, LKGC doesn't fix missing or corrupted files, drivers, etc., and don't think one gets to choose that "LKGC" either. It's probably whatever the syste... Read more

A:System Restore Vs Clean Install Vs Last Known Good Configuration

(2) Viewing Restore Point choices, I find it doesn't go back beyond Oct. 10, 2007-- three days ago. Restoring to the 10th would NOT correct the problem, and why there are points further back in time is a mystery to me. I turned it off briefly last week, to permanently delete a file I didn't want showing up in a future restore, but it'd been on all the time before that. It won't even let me go back into September, let alone months ago. So, this option appears as useless as tits on a rooster. Right or wrong?Correction:"Restoring to the 10th would NOT correct the problem, and why there are no points further back in time is a mystery to me.

9 more replies
Answer Match 62.16%

I have a major problem. Spybot Search and Destroy had finished scanning my computer (Dell Dimension e520 running Windows XP service pack 2). I then clicked on it to fix the problems it found, and started doing something else on Tradestation. A short time later, a message popped up on my screen that I had never seen before. It basically said there was a system fault, that my computer was going to reboot in 60 seconds, and that I should save all my work. The only thing I remember about the message was that it said something about "NT" system fault or error fault or something like that and a timer counted down from 60 seconds. There was no way for me to cancel it. A separate message from Spybot also popped up. I don't recall what it said other than it asking me if I wanted it to start automatically before everything loaded up the next time I started my computer because of something it had found or that had occurred. But I wasn't able to click OK before the time ran out because I was too busy trying to figure out why I was getting these messages and save my work at the same time.

My computer then rebooted. However, while Windows was loading, it stopped and gave an error message stating that a particular file (hal.dll) was missing or corrupt. On my computer I have the hard drive partitioned into two drives, C: and E:. Both have Windows on them, but the E: drive is the main drive. When I reboot my computer, it asks me from which drive I want to start Windows. I... Read more

A:Major Problem: Any Way to Restore My System Configuration After XP Repair?

8 more replies
Answer Match 61.74%

The list of restore points in Accessories | System Tools | System Restore shows something I can?t begin to explain. ?Printer Driver Black Ice TIFF Driver Installed? shows up twice, with times 15 seconds apart. This pair repeats every 15 minutes. It alternates with two restore points for ?Printer Driver Black Ice Color Driver Installed,? also 15 seconds apart and also repeating every 15 minutes. This totals 16 restore points listed per hour and there are 16 entries for every hour since around 2:00 today. It?s still adding the four restore points every 15 minutes as I write this. I did a google search for the Black Ice drivers and found that they are some kind of image format conversion utility. I have no idea how this program got on my computer and no idea how to make it stop installing itself over and over. Does anyone know what is going on here? And how to make it stop?!

More replies
Answer Match 61.74%

I'm running Windows7 on a Toshiba Satellite A665-S6067
I believe I'm currently stuck in a startup repair/system restore loop, I stayed up late last night trying every trick in the book to fix it that I know of, but to no avail. I'm currently a college student and I have VERY important files that I need to get(resume for upcoming job fair, schoolwork, etc). This occured after windows was installing a critical update the previous night, I woke up to this problem.
1)Startup repairs gives me error and restarts computer
2)I cannot system restore to any restore point, doing so gives me an error saying that system restore found an unexpected error code 0x80070002.
3)I cannot boot into safe mode and run a system restore. I tried booting to safe mode and got into the startup repair
4) Last known good configuration option throws me into startup repair
5)Going into the command prompt and trying to run chkdsk tells me that Unable to run chkdsk hard drive write protected 6) I tried sfc /scannow and it gives me an error
7)Trying system image restore doesn't work because I don't have an image saved
8)I don't remember from last night, but I went into the command prompt to copy some files on my drive in an attempt to boot my windows properly but failed
I'm not sure where to go from here.. I'm willing to do a complete wipe and reinstall windows7, but I have some VERY important files I need to have for school on my computer. I'm wondering if there's any way I can g... Read more

A:Startup repair/system restore loop

Boot to "recovery environment"->command prompt. then

Code:
diskpart
list disks
(only 1 disk listed? Anyway select the disk number with win7)
select disk 0
list part
(how many partitions do you see? what number has the win7 partition. Assume it's 7 in this example)
select part 7
detail part
detail vol
exit
is it healthy? NTFS? What is volume letter? Is it readonly?

9 more replies
Answer Match 61.74%

Over the past week I've been trying to cleanse my computer of a virus, after backing up all my valuable files and scanning them on another computer, I've decided to reset to factory settings, all is fine and the computer runs as normal, however when I start it up, it instantly goes back to the desktop, and says that Asus is configuring and not to do anything with the computer, however after leaving it for almost a day, it's still stuck in this loop.

So I decided to hard reset, and it went back to the System Restore screen before going to a windows made "Preparing your Computer for First Use". I'm not sure how to fix this, any help is appreciated.

A:ASUS Stuck in System Restore Loop

Is this a laptop/netbook? If so, turn off, pull the battery and then plug in the AC charger and boot up.

When doing a factory reset on laptops and netbooks...the AC power cord must be plugged in.

3 more replies
Answer Match 61.74%

If anyone can help me with this I would be incredibly grateful.

I have a p4 1.8ghz with 1gb of ram running XP Home. I was updating my
drivers on friday and after I installed new firmware for my liteon cdrw it no
longer recognized the drive. I decided to try and see if system restore
would fix the situation. I told it to go back about an hour ago to before the
installation of one of the minor windows updates that came out a few days
ago. It went through its operation and restarted and it ust hung at a black
screen with a mouse icon I can move around. I restarted again and attempted
to use the option to revert to last known good windows restore point and once
again, it hung at the black screen with the mouse right after the Windows XP
Logo and loading bar screen. Every single option I choose from that screen
ends up with me stuck at a black screen with a moveable mouse. The only
difference is with safe mode or safe mode with command prompt, when it is
just a black screen, mouse and says "safe mode" in the corners. There is no
command prompt.

I have tried to use the windows reinstallation disk to do a repair operation
but after it reinstalls and restarts it just hangs at that damn black screen
with a mouse. I am able to get into the recovery console with the xp
reinstallation disk and attempted to run
C:\windows\system32\restore\rstrui.exe but it will not execute. I see the
file when I give a dir command but it simply says &qu... Read more

A:System restore/black screen loop

I would reinstall windows. As long as you don't format the file will still be there.

1 more replies
Answer Match 61.74%

I CANNOT STARTUP MY COMPUTER WHICH IS:
 
 
HP Pavilion dv7-4180us Entertainment Notebook
Intel Core I5
RUNNING Windows 7 Home Premium OA 64 bit
 
THE FIRST PROBLEM WAS THAT, ON STARTUP, I GOT THE FOLLOWING MESSAGE:
 
Windows Boot Manager
Windows failed to start
Insert Windows Installation disk and restart computer
Choose language settings
Click “repair computer”
Boot \BCD
Status:: 0xc000000f

Info: An error occurred while attempting to read the boot configuration data.
 

 

BECAUSE I DO NOT HAVE A Windows INSTALLATION DISK, I TRIED TO BOOT USING A RECOVERY CD.  IT DID NOT BOOT AND REQUESTED A SYSTEM IMAGE TO REPLACE THE SYSTEM.   I DO NOT HAVE A SYSTEM IMAGE ON CD OR DVD.
 

I THEN MANAGED TO GET INTO WinRE (RECOVERY ENVIRONMENT) AND TO MAKE A BACKUP OF MY DOCUMENTS.  I RAN THE CHECK DISK OPTION AND NO PROBLEMS WERE FOUND.  I THEN ATTEMPTED TWICE TO RESTORE THE SYSTEM TO TWO DIFFERENT POINTS IN THE PAST.  IN BOTH CASES RESTORE FAILED AND PRODUCED THE FOLLOWING ERROR MESSAGE:
 

System Restore Error 0x8000ffff
 

MY QUESTION:  Is there any way of repairing the problem without having to reinstall Windows and the whole system?  

More replies
Answer Match 61.32%

Hello,

Today, one of my family members' computers (Windows 7, 64-bit) was infected with the System Repair (not restore as the title says - sorry) virus, which essentially ran a scan saying that her hard drive wasn't working correctly, and all of her files had been lost. A number of dialog boxes also popped up one after the other with various hard drive 'errors' and warnings.

Because she was panicking, before I had a chance to look for a solution she chose to restart her computer and it is now stuck in a 'Startup Repair' loop. I have tried starting it in the various Safe Modes, but it is met with the same loop. The 'Loading Windows Files' screen comes up followed by the 'Startup Repair' which, after a very brief scan, has the following to report:

Startup Repair diagnosis and repair log
Last successful boot time: 10/15/2011 1:17:57 AM (GMT)
Number of repair attempts: 11

Session details
System Disk = \Device\Harddisk0
Windows directory = C:\windows
AutoChk Run = 0
Number of root causes = 1

Test Performed:
Check for updates, Internet state check, Event log diagnosis, System boot log diagnosis, Boot manager diagnosis, Volume content check, Target OS test, Disk metadata test, Disk failure diagnosis, and System disk test are all listed under this section. All return 'completed successfully, error code = 0x0' results.

Root cause found:
Startup repair has tried several times but cannot determine the cause of the problem... Read more

A:Startup Repair loop following 'System Restore' infection

10 more replies
Answer Match 61.32%

I'm trying to reformat my brothers laptop, but it not working.
I prepared the recovery discs. There are 4 in total, and 1 other disc with drivers and applications.
I started the recovery, inserted 3 discs, after that it said it was complete, and i clicked finish.

It will go into Windows 7's desktop, and this Toshiba configuration thing will appear that installs stuff. After it completes, the computer will reboot to complete the installation, but it will restart, and do it all over again. and the loop continues. after a while it will present the screen that selects the users. there are 2, one is administrator, the other is new user (i think), if i click administrator, there is a problem that says "You have been locked out, contact your administrator" and if i click new user, it will make me type in username and password, but i have not created such thing.....

I have done the system restore again, but did the same thing. Every time windows starts it says preparing windows for first use....
Now i have shut the computer down, and leaving it for tomorrow.

Laptop: Toshiba Satellite A505 S6033
OS: Windows 7 64 bit
Need any other information?

More replies
Answer Match 61.32%

Hi All,

New here & 1st post.

My laptop crashed on shut down. When I turned it on again, it took me to system recovery and started reinstalling everthing. I left it to run overnight. In the morning, I was presented with a logon screen to select the users. There are two, one is administrator, the 2nd is "other user" (for new user I am guessing), if I click administrator, there is a problem that says "You have been locked out, contact your administrator" and if i click other user, it will make me type in username and password, but i have not created such thing. I then restart the system, it says "Preparing windows for first use" and brings me back to the logon screen again with the option of choosing the same users.

In between all that, I remember coming across an error saying "please logon as administrator to complete installation". I can't logon as adminstrator as its been locked/disabled.

Anyone came across the samething or have a solution to this?

Laptop Info:
Sony Vaio i3
4gb ram, 500Gb HD
Windows 7 64bit Home Premium

Thanks.

A:After system restore, computer reboot loop problem

DO NOT run overnight. Start new reinstall.

How to make Sony Recovery Disks:
http://www.kb.sony.com/selfservice/d...rnalId=C196685

How to use Sony Recovery:
http://www.kb.sony.com/selfservice/m...59775&fes=true
How to use Sony Hardware Diagostics:
http://www.kb.sony.com/selfservice/d...rnalId=C459960
How to order Sony Recovery disks:
1.Go to http://servicesales.sel.sony.com.
2.Enter your computer's model number (for example, PCV-XXXX), and click List Parts and accessories.
3.Follow the online instructions to order the Recovery Media Kit.
If you are not able to access the Sony Direct Accessories and Parts Center Web site, contact a customer service representative at 1-800-488-7669.

1 more replies
Answer Match 61.32%

I'm really at the wits end here, and desperately plead for help.

I recently spent 2 weeks reinstalling software, importing contacts, emails, calendars etc and all that wonderfull stuff you have to do after a clean install on new PC (old one, with XP died and I couldn't boot old HDD in new PC).

So I opted for Win 7, and after all that, after a month of everything working fine, I tried a System Restore few days ago to get rid of some messed up icons (IDIOT!!!!). System Restore lasted for about 6 hours, and then at restart, went into "Startup repair". And I've been in this loop ever since.

As Windows starts to load, it goes into "Startup repair" process for about 15-20 seconds, then a pop-up appears saying that "Startup cannot repair this computer automatically", with an option to "send information about this problem". There's also a "view problem details" button which reports:

Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200795
Problem Signature 05: AutoFailover
Problem Signature 06: 24
Problem Signature 07: Corupt Registry
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

After declining to inform good people of Microsoft about the problem (Don't Send), I'm left with a window that explains
that I should disconnect devices, etc, and 2 links

1. View diagn... Read more

A:Solved: System restore infrenal loop - desperate for help!

7 more replies
Answer Match 61.32%

Hello,

Today, one of my family members' computers (Windows 7, 64-bit) was infected with the System Restore virus, which essentially ran a scan saying that her hard drive wasn't working correctly, and all of her files had been lost. A number of dialog boxes also popped up one after the other with various hard drive 'errors' and warnings.

Because she was panicking, before I had a chance to look for a solution she chose to restart her computer and it is now stuck in a Startup Repair loop. I have tried starting it in the various Safe Modes, but it is met with the same loop. The 'Loading Windows Files' screen comes up followed by the Startup Repair which, after a very brief scan, says no problems were found and the computer should be restarted.

I've tried searching the internet for a solution, but every single one I've found requires access to the desktop (which I don't have) so I'm unsure how I can post a log to better assist you.

A:Startup Repair loop following 'System Restore' infection

My apologies, but 'Startup Repair' actually says 'Windows cannot repair this computer automatically' after about 5 to 10 seconds of scanning, not that no problems were found.

On that screen, I am prompted to send information or not (like an error report), and my other options are 'view diagnostic and repair details' (see below), 'view advanced options for system recovery and support' (which prompts me to enter computer login details and select my keyboard input), and finish or cancel which restarts the computer and begin the loop again.

I'm not sure if it is normal, but the background is black as opposed to the Windows 7 blue logon background.

This is the diagnosis and repair details log:

Startup Repair diagnosis and repair log
Last successful boot time: 10/15/2011 1:17:57 AM (GMT)
Number of repair attempts: 11

Session details
System Disk = \Device\Harddisk0
Windows directory = C:\windows
AutoChk Run = 0
Number of root causes = 1

Test Performed:
Check for updates, Internet state check, Event log diagnosis, System boot log diagnosis, Boot manager diagnosis, Volume content check, Target OS test, Disk metadata test, Disk failure diagnosis, and System disk test are all listed under this section. All return 'completed successfully, error code = 0x0' results.

Root cause found:
Startup repair has tried several times but cannot determine the cause of the problem.

2 more replies
Answer Match 60.48%

Hi,

OS - Windows 10 (64 Bit)
RAM - 8gb
CPU - Intel Core i5 3.3Ghz
Vid Card - Nvidia GeForce GTX 570


Yesterday I had deleted a Word document by mistake, so I used System Restore to try and get it back. System Restore told me NOT to turn off the PC whilst it was running, and next thing I know after it got halfway through my PC blue screened and I had to restart.
Now every time I load up the PC it does the following...


It loads up to the Windows 10 icon > After a few seconds it says 'Your PC ran into a problem and needs to restart' with the error code 0xc000021a > It then restarts itself but THIS time it tries to start Windows Automatic Repair instead > It then says 'Automatic Repair couldn't repair your PC', and gives me the option to click Restart or Advanced Options. This is where I'm having the most trouble, as the mouse and keyboard don't seem to be working at all on this screen so I can't even click any of the options. It's like the screen has frozen/crashed > The only way off this is to then force a restart using the power button on the PC.


The above just keeps carrying on in a loop every time I turn on the PC now. I still have access to the BIOS where my mouse and keyboard DO work, so perhaps I can fix it from there, but I've no idea what to do. It's EXTREMELY important that I don't lose the data on this PC, and that I can have access back to it as soon as possible, as I work from home and am currently losing money because ... Read more

A:System Restore Crashed, Now I'm In Endless Auto Repair Loop

System Restore would not have recovered your lost Word file. Hopefully you made a Windows Repair Disc and you can do a Startup Repair or use another option now. If not, you can download one from another unit.

2 more replies
Answer Match 60.48%

Hi
My Toshiba laptop/Windows 8.1 installed a VLC Media player & Malware bytes today. I was instructed to Restart as 'drivers not working properly' & since then have been on the Automatic Repair loop. It says it cannot fix it - log file: C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt, & I tried a few System Restore points but that just says -

System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporarily disable your antivirus program and retry System Restore. You can try System Restore again If you continue to see this error, you can try an advanced recovery method.

Thing is I can't get into Windows or my laptop to disable the antivirus program. I'm not very techy so could someone please help me to get back into Windows.

I don't have any CD or DVD & no product key as the disc has been misplaced.

A:Stuck in Automatic Repair loop, System Restore not working

Welcome to EightForums

Have you made the OEM manufacturer's Recovery Disks?



   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)





I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
How to make Toshiba Recovery disks.
Toshiba How-To: Create System Recovery Media DVDs on a Windows 8 Laptop - YouTube
Toshiba How-To: Understanding Windows 8 system recovery options - YouTube
Creating Recovery Media for Windows 8 - TOSHIBA FORUMS
or
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
Toshiba Service Portal - Laptop Recovery Media Services - Toshiba
From the Repair CD/USB: (or the Toshiba Recovery disk)
How to do a Auto Repair:
Automatic Repair - Run in Windows 8
Note: You may need to do startup repair 3 to 4 times.
Startup Repair - Run 3 Separate Times - Windows 7 Help Forums

How to do a System Restore:
System Restore - How to Do in Windows 8

3 more replies
Answer Match 60.48%

Hi,

OS - Windows 10 (64 Bit)
RAM - 8gb
CPU - Intel Core i5 3.3Ghz
Vid Card - Nvidia GeForce GTX 570


Yesterday I had deleted a Word document by mistake, so I used System Restore to try and get it back. System Restore told me NOT to turn off the PC whilst it was running, and next thing I know after it got halfway through my PC blue screened and I had to restart.
Now every time I load up the PC it does the following...


It loads up to the Windows 10 icon > After a few seconds it says 'Your PC ran into a problem and needs to restart' with the error code 0xc000021a > It then restarts itself but THIS time it tries to start Windows Automatic Repair instead > It then says 'Automatic Repair couldn't repair your PC', and gives me the option to click Restart or Advanced Options. This is where I'm having the most trouble, as the mouse and keyboard don't seem to be working at all on this screen so I can't even click any of the options. It's like the screen has frozen/crashed > The only way off this is to then force a restart using the power button on the PC.


The above just keeps carrying on in a loop every time I turn on the PC now. I still have access to the BIOS where my mouse and keyboard DO work, so perhaps I can fix it from there, but I've no idea what to do. It's EXTREMELY important that I don't lose the data on this PC, and that I can have access back to it as soon as possible, as I work from home and am currently losing money because ... Read more

A:System Restore Crashed, Now I'm In Endless Auto Repair Loop

System Restore would not have recovered your lost Word file. Hopefully you made a Windows Repair Disc and you can do a Startup Repair or use another option now. If not, you can download one from another unit.

1 more replies
Answer Match 60.48%

How's that for a Topic?

I first noticed the problem while trying to install QuickBooks.
It complained about the .NET framework.
When I went to Add/Remove Windows components, it was blank.
I googled and studied more.
I tried SFC /scan now. "Windows Resource Protection could not perform the requested operation."
Notice Application log is full of 1001 - Windows Error reporting with the following:
WindowsWcpOtherFailure3Not available06.1.7601base\wcp\componentstore\storelayout.cpp

SURT appears to install, but really doesn't run.
There are more symptoms, but that's enough for starters.

CBS logs attached.

I appreciate any help you can offer.
TalbotM

A:Updates loop, SFC won't run, SURT doesn't work, Can't System Restore

The CheckSUR reports this...

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
This means that there is a major problem with your registry.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

9 more replies
Answer Match 60.48%

So about a day ago my desktop began displaying the blue screen upon login and then instant restart. I tried startup repair, memory diagnostics tool, system recovery, nothing worked. so i cleared everything on my drive (unforunately) only to find once i got to "set up is preparing your computer for first use" an error message saying something along the lines of "the installation has unexpectedly restarted, please restart to install windows". Everytime i restart, its the same thing. I really have no idea where to go from here and would seriously appreciate help!

A:Restart loop, system restore doesn't solve the issue

  
Quote: Originally Posted by blueberry2


So about a day ago my desktop began displaying the blue screen upon login and then instant restart. I tried startup repair, memory diagnostics tool, system recovery, nothing worked. so i cleared everything on my drive (unforunately) only to find once i got to "set up is preparing your computer for first use" an error message saying something along the lines of "the installation has unexpectedly restarted, please restart to install windows". Everytime i restart, its the same thing. I really have no idea where to go from here and would seriously appreciate help!


Sounds like a hardware issue can you boot into safe mode (F8)?

If you can get into safe mode go to the system control panel and uncheck auto reboot.

Ken J

9 more replies
Answer Match 60.48%

Hi,
OS - Windows 10 (64 Bit)
RAM - 8gb
CPU - Intel Core i5 3.3Ghz
Vid Card - Nvidia GeForce GTX 570
Yesterday I had deleted a Word document by mistake, so I used System Restore to try and get it back.  System Restore told me NOT to turn off the PC whilst it was running, and next thing I know after it got halfway through my PC blue screened and I had to restart.

Now every time I load up the PC it does the following...
 

It loads up to the Windows 10 icon  >  After a few seconds it says 'Your PC ran into a problem and needs to restart' with the error code 0xc000021a  >   It then restarts itself but THIS time it tries to start Windows Automatic Repair instead  >  It then says 'Automatic Repair couldn't repair your PC', and gives me the option to click Restart or Advanced Options.  This is where I'm having the most trouble, as the mouse and keyboard don't seem to be working at all on this screen so I can't even click any of the options.  It's like the screen has frozen/crashed  >  The only way off this is to then force a restart using the power button on the PC.
 

The above just keeps carrying on in a loop every time I turn on the PC now.  I still have access to the BIOS where my mouse and keyboard DO work, so perhaps I can fix it from there, but I've no idea what to do.  It's EXTREMELY important that I don't lose the data on this PC, and that I can have access back to it as soon as pos... Read more

A:System Restore Crashed, Now I'm In Endless Auto Repair Loop

Because Windows 10 uses a hybrid shutdown the procedure I am outlining may not be able to mount the drive so you can access your data. If you use a Windows Live account to login to windows the data may be encrypted.
 
On another computer download Fatdog64. This is a linux distro that will boot and hopefully recover you data to an external hard drive. 
 
Here is the iso file.  Fatdog64-702.iso
 
Once downloaded you can burn the iso to a CD or DVD by right clicking the iso file and selecting Burn Disk Image. You may need to access your BIOS/UEFI to make your optical drive the first boot device. Depending on the make and model of the computer you can press a key at boot to open a boot menu where you can select your boot device.
 
At the Fatdog Desktop you will see your hard drive partitions listed as sda1....sda2... sda3 etc depending on the number of partitions on the disk. For a Windows 10 computer your files may be on sda3. Click once on a sda partition. If the partition can mount a File Manage window will open. Clicking once on a folder will open it. If you do not see your files then close the file manager and select another sdaX partition.  If you are able to see your files then post back and I will give instructions on copying files to a USB flash drive or USB external drive. This will at least get your important data back if the partitions can mount. Hopefully they will.

0 more replies
Answer Match 59.22%

As the title suggests, I have two problems:

When I start my laptop, it shows the HP logo, begins to boot and is almost instantly interrupted by a white screen that scrolls down from the top. It reboots right after the white screen.

I am able at the HP logo screen able to navigate to System Restore and that is where I run into my next problem.

When the System Restore window opens for confirmation it shows that "Local Disk (C) (System)" status: "Ready to restore" and the check-box next to it is checked.

The next line has a empty check-box for "Local Disk (C)" with the status: "The drive cannot be found."

I can also succesfully boot into Safe Mode with Networking. I can access all my files. Which leads me to believe that it is a hardware problem. Possibly the motherboard or graphics card.
 

A:White screen reboot loop/hard drive not found in system restore.

9 more replies
Answer Match 58.8%

the system is a panasonic cf-30 toughbook, with win xp sp2, the prob started after a office worker allowed the auto updates to install, the system went into a repetitive reboot. then they decided to boot into safe mode and choose a restore point from before update. that worked, but now the ms sql server 2005 wont start, the errors are "package microsoft sql management sudio failed to load,then the sql screen disappears. When i got there, i checked the services running and notice the donet 2.0 is failing and the sql reporting service wont start, even when manually started. further to this i tried to remove or repair the dontnet and got a setup error that it encountered a prob during setup then shuts down. I dont want to reinstall everything but it does not look good, any help would be greatly appreciated.

More replies
Answer Match 58.8%

Around a week ago, I was prompted by Windows to shut down my laptop in order to install some updates. I went ahead and did this. The next time I started up the computer, a screen came up that said Windows wasn't loading right, blah blah blah, and launched into Startup Repair. Startup repair ran, gave a vague message to the effect of, "this might have fixed your computer, Windows will now restart and maybe things will work," then restarted and loaded into Windows just fine. The next time I shut down my computer, it went back to an "installing updates--don't turn the computer off" screen. The next time I started it up, back to one run-through of Startup Repair, and then loads Windows just fine. This cycle repeated the next 5-10 times I shut down my computer: installing updates (the same updates every time, judging from the fact that it was the same number of updates) on shutdown, running Startup Repair once on startup, then loading into Windows.
 
I assumed that maybe the problem had something to do with the laptop freezing during an update, thus leaving it in some permanent state of limbo. My thinking was that if I could go back and install the updates fresh, things would work fine. I tried restoring to a couple system restore points, but neither one would work. So I reinstalled Windows 7 (upgrade/repair--not clean install), and was eventually prompted to install a bunch of Windows updates. I'm thinking, sure, the update will go smoothly this time, problem solved. Not so.... Read more

A:I'm stuck in an update/system repair loop!

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

44 more replies
Answer Match 54.6%

My laptop is currently running Windows 10 Anniversary Update and I have the Windows Disc from which I have installed this window but now I have installed bunch of Apps and installed Windows Updates. I want to backup all of my Apps, Settings and Updates. If I ever install Windows 10 again I just don't want to install all those updates and apps again (I might not even remember all of the apps I have now) so How can I create a backup now so in the future whenever I want I can just restore back to this point? Should I create a System Image or System Restore (Restore Point) or a Recovery Drive or Backup and Restore (Windows 7) ? I don't know which one is the right for me because I have never done any Backup, Restore or Recovery. Please Help.

More replies
Answer Match 54.18%

I had auto update for Windows Vista turned on and at some point it updated this latest update, and when I shut my computer down and restarted it I got into the same loop. I have done some research and found out that this is happening all over the place and Microsoft put out a flawed update. I found a forum with the solution, but you need to get to a command prompt. I can't get there because my HP pavilion only lets me get to one after windows boots? Well vista can't boot because of this loop, ergo I can't get to a command prompt to fix the problem! Microsoft URL for the fix is http://support.microsoft.com/kb/949358 but none of the remedies listed on this page will work on mine. SO I am UP a CREEK for NOW. Any suggestions at this point would be greatly appreciated. I am currently using a system utility supplied on my computer to back the whole thing up, but through a USB port it is taking forever.

Thanks.
Don
 

A:Microsoft Update perpetual loop on step 3 of 3 Computer is hung in loop

Can you get into Safemode by tapping the F8 key immediately on startup and using arrow keys to select safemode and hit Enter key.

Did you get a Vista disc with the operating system on it?
 

3 more replies
Answer Match 54.18%

alright, so i did a system restore today and ALL of my documents, files, program files, etc, are all still there. BUT my computer isn't recognizing the program files as being there. for instance, it has like windows media player 5 on it, and i go to update and it says i have the latest vesion, so i go online and download it manually. but it says i need service pack 2 to install. i have service pack 2 and i did have 3 but i removedd it trying to get it to work

Someone PLEEEEASEEEE help me!

More replies
Answer Match 53.76%

I needed System Restore. I tried it a few times and every time it did not work. A message came on the screen stating due to an
unspecified error your settings have not been restored. I ended up doing a system recovery. After many windows updates I get to Service Pack 1 49.6Mb - 427.0Mb (KB936330). Just as it starts to install, now due to error 8024200D it cannot be installed. So after a few tries with the same result. I tried system restore to see if it worked. And even after the full system recovery system restore does not change anything. All due to an unspecified error. Can someone tell me how to fix these problems. Before I find my hammer.
 

More replies
Answer Match 53.76%

Ok, I have a million year old computer but it's all we need right now. Unfortunately, something weird starting happening and I couldn't fix it. So, after a whole restore to factory new, I am having problems getting Windows to update. This in turn causes problems trying to get alot of programs back on the system.

When I click the Windows update in the startup it takes me to the Windows update page but, then gives me an error and isn't really clear as to how I can fix it. I assume I need SP2 or something since when I tried to download Avira it said as much. However, the Windows update page has been of no use and I don't know what I specifically need or where to get it.

I have been able to load IE8 and a few programs like Yahoo Messenger and crapcleaner etc but, I do not want to load up too much til I know that Windows is updated. Any suggestions?

I have WindowsXP Home I believe, IE8. When I go to the Windows Update page, this is what I get after I select either option (custom, express) for updates:

The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.

For self-help options:

Frequently Asked Questions
Find Solutions
Windows Update Newsgroup
For assisted support options:

Microsoft Online Assisted Support (no-cost for Windows Update issues)

This error code appears on the right hand side ([Error number: 0x80244019) but, when I go to "find solutions&q... Read more

A:System restore and now can't update Windows

6 more replies
Answer Match 53.76%

Hello.

My computer has acted really weird lately. Ever since I was on youtube, my computer was attacked by viruses. Avira "Supposedly" removed them, but after this, Firefox would show up saying that it cannot display the page despite IE working. I made sure im not working offline because it tends to activate on my computer periodically.

I restarted my computer and now it won't even open Firefox. I downloaded Trojan Remover and Malwarebytes. I then ran a scan with Avira and it found one item which it move to quarantine. Then I ran a scan with Trojan remover and it found nothing. When I clicked on Malware bytes it asked to update because it's 80 days out of date. When I click update it says...


Quote:




An error has occured. Please Report this error code to our support team.

PROGRAM_ERROR_UPDATING (11004, 0, No address found)

The requested name is valid, but no data of the requested type was found.




So then I try to run a search on it, and around File 230 it quits scanning and displays the same message from above.

THEN I tried to system restore to 3 days ago, but it seemed to take awhile restoring. When I turned back on it said it had a problem restoring so files were unaffected. I changed it to 4 weeks ago, and the same message pops up and nothing has happened. I've ran another search with Avira and still it finds nothing.

I tried to switch to Google Chrome even and everytime I run the installer it says it has stopped... Read more

A:Cannot system restore or Update MalwareBytes

You will need to post on the malware removal forum as we aren't allowed to give malware advice on any of the other forums. Please post here: Virus/Trojan/Spyware Help

Before posting there, please read the first "sticky" post entitled NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

1 more replies
Answer Match 53.76%

When I try to open Windows Update or run System restore, both just hang and nothing happens, I can't work out why and cannot get either to work at all. I tried downloading IE8 Beta 2, when I try to install it, it wants to update Windows and again it just hangs.

Whats going on?
 

A:Update & System Restore Not Working

7 more replies
Answer Match 53.76%

Hi,
I apologize if this is not the right section, this seemed to be the most suitable.
I am using a 3D Connexion mouse and when I try to execute an executable file for the software configuration, I get the following error?
"Exception: Unable to cast object of type 'System.Configuration.Internal.ConfigurationManagerInternal' to type 'System.Configuration.Internal.IConfigSystem'"
I've talked with the mouse vendor and they have no idea.  My OS is Win7 64.  Does anybody know what this is?

More replies
Answer Match 52.92%

Hello~
I tired doing a windows update yesterday, computer would not let me perfom the action.
The error message read: Network policy settings prevent you from using Windows Update to download and install updates. This error may occur if the Remove access to use all Windows Update features group policy has been enabled by your system administrator and comes up with a windows error 0x8DDD0003 and have done a lot of the recommended fixes but nothing has worked. In the meantime I had went and enabled a few items that were disabled that may have prevented the updates from being downloaded.
After that, I had these 3 items show up on my hijack log & my computer is running terribly slow. I have not had a problem w/ this computer in quite sometime as I have been protected by my anti-virus/firewall etc. but somethng is very wrong. It is now taking about 3 minutes just to pull up one windows explorer page and that is with nothing else running. I also have high speed wireless internet. I have run my anti-virus, did a defrag ran Ad-Aware etc. w/ nothing found from either scan.
Todays problem~ I have tried restoring my computer to 5-6 different dates now & now will take affect.
So...
#1 I am unable to get Windows Updates
#2 I am unable to do a System Restore
#3 I never got a Windows CD when I bought my cra**y Toshiba Laptop so am unable to re-install windows. I am hoping that someone has some advice of something to try first.
Here is my hijack log which has 3 new entrys which all ... Read more

A:Unable to get Windows Update or Do a System Restore...

8 more replies
Answer Match 52.92%

Sorry, I did my best to search but the search feature was bugged out and it wasn't working very well.

I did a system restore on my computer the other day. When I finally got the computer running again, I tried to do system restore and I got the message that all of these updates had been unsuccessful:


Quote:




Security Update for Windows XP (KB928843)
Security Update for Windows Media Player 10 for Windows XP (KB936782)
Security Update for Windows XP (KB890859)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB914389)
Update for Windows XP (KB953356)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB935839)
Microsoft GDI+ Detection Tool (KB873374)
Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430)
Security Update for Windows XP (KB896428)
Cumulative Security Update for Internet Explorer 6 for Windows XP (KB956390)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB950749)
Security Update for Microsoft .NET Framework, Version 1.0 Service Pack 3 (KB930494)
Security Update for Windows XP (KB951748)
Update for Windows XP (KB930916)
Update for Windows XP (KB916595)
Critical Update for Windows XP (KB886185)
Security Update f... Read more

A:Windows Update not working following System Restore

Hello,

follow this link

http://www.techsupportforum.com/f104...es-148753.html

2 more replies
Answer Match 52.92%

I downloaded a video file and after trying to run it, it said I needed to update my codec for it. Against my better judgement I did so and immediately started having issues. I went and downloaded some of the recommended files and did some searches on the internet. A few things I noticed.
-I was redirected away from spyware websites from google to random websites.
-I was unable to run some spyware programs until I changed the .exe file name.
-I am unable to system restore back to a previous date.
-I am unable to update some of my spyware and anti virus programs.
Using your website I was able to clean up the redirecting from google. I am still unable to update certain programs that pertain to spyware and anti virus. I saw a similar forum post to this issue (http://www.bleepingcomputer.com/forums/topic203213.html) but decided the issue may not be the exact same.

Here is my DDS report:
DDS (Ver_09-05-14.01) - NTFSx86
Run by Owner at 15:40:02.37 on Mon 05/25/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1440 [GMT -7:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C: ... Read more

A:Unable to update spyware/system restore

Hello and to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.-----------------------------------------------------------We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, ... Read more

2 more replies
Answer Match 52.92%

I cannot create a System Restore File/point. I have read instructions on setting the restore point but none are correct for 10.
Screenshots
Thank you for any help you could send my way-

A:Update left me with no System Restore ability

Just select Local Disk (C:) (System) then click on Configure... button and choose Turn on System Protection, Apply and OK.

System Protection - Turn On or Off for Drives in Windows 10

After that, try to manually create a restore point.

System Restore Point - Create in Windows 10

0 more replies
Answer Match 52.92%

I cannot create a System Restore File/point. I have read instructions on setting the restore point but none are correct for 10.
Screenshots
Thank you for any help you could send my way-

A:Update left me with no System Restore ability

Just select Local Disk (C:) (System) then click on Configure... button and choose Turn on System Protection, Apply and OK.

System Protection - Turn On or Off for Drives in Windows 10

After that, try to manually create a restore point.

System Restore Point - Create in Windows 10

1 more replies
Answer Match 52.92%

My hard drive was damaged so replaced it with new one and system restored was then activated. I can access internet alright. Tried to access microsoft website for updates but it won't allow anything, such as Security Essentials, updated internet explorer
or windows updates. Help

More replies
Answer Match 52.92%

Hi,

Last night, my laptop processed Windows updates. This morning, when I tried to turn my computer back on, start up was very slow and once I finally got to the log in screen, I couldn't login. I received a message stating "user login cannot be used" and "user profile cannot be loaded". My login is the only account with administrator capabilities. I logged into the guest account, which is the only other account. However, when I am able to get to system restore, I cannot begin he system restore because I don't have admistrative privileges. I've also tried to do a system restore by pressing F7, but then I need a restore point and I receive the message that I do not have a restore point. I cannot create a restore point because I do not have administrative privileges. And so on. By trying to follow the questions and reading threads posted here, I also tried to turn on the system protection, but that tab is missing. So, from what I can figure, I need to restore my system to yesterday morning or the day before, but I can't do anything without administrative privileges. I've also tried to enable the built-in administrator account by going into the local users and groups folder and I receive an error message stating that "access is denied."

I appreciate any help that you can offer. I'm not a tech expert, but I can follow instructions. Again, thank you. Please let me know what other information you need.

A:After Windows update, cannot login nor restore system

Hi, welcome to 7F

turn laptop on start tapping F8 when you get to screen with safe mode arrow down to last know good configeration. if that dont work try repair my computer.

9 more replies
Answer Match 52.92%

Can anyone help please?

About a week ago my win 7 business PC automatically downloaded updates including SP1 I think. However, we then had some problems using flash on some cloudbased business systems we use so having associated these problems with the time of the update I carried out a system restore to before the update. Then my problems began.......

since carrying out that I can no longer use a number of programs which result in error messages such as "Fatal error at initialisation msml.dll" In addition I can no longer even open Microsoft Update or System restore and many Control Panel apps don't work either (eg. the System command, the Users command, The Microsoft Update command within Control Panel all result in nothing happening at all).

So now I can't use the pc for my business programs, can't do a system restore and can't do a new Microsoft update.

I assume that by doing the previous system restore i somehow messed up the system but don't know how to get it back.

Nuclear option us uninstall everything and do a restore factory settings (if that works!) but that will take me a day to do and get everything reinstalled so want to avoid if possible.

Any suggestions? Does anyone know how I can do a Windows update without using the update program?

Thanks for your help.

Gary

A:windows update and system restore failure.

Windows Update Posting Instructions

1 more replies
Answer Match 52.92%

Hello,
I recently have tried system restore (both through Windows XP and through my HP system restore). However, when I try to run Microsoft Update, the initial set of updates fails to install, in particular the following: Update for Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773).
I have tried this several times to no avail. As a result, I can install no subsequent updates, and my PC is stuck with 2005 software.
Any assistance would be greatly appreciated.
Thank you,
Andrew
 

A:XP fails to intall update after system restore

10 more replies
Answer Match 52.92%

I recently had some security issues on my laptop, I posted here in the Hijackthis forum and was helped through the process of cleaning out laptop. Everything seemed to work great and I had added many programs to secure my pc. I then updated my desktop with the anti-virus, firewall, spyware ect... This is where the problem ocurrs. After adding the programs Windows Update does not function at all. Upon starting Windows update, the update window opens and stalls out blank screen. I have AntiVir, Zonealarm, SpywareBlaster, and Hostsman all running. I also changed my browser to firefox.

In my many attempts to get windows update to run I found out that System Restore also will not boot up. Upon clicking the system restore icon nothing happens, it does however come up in the task manager list of processes as rstrui.exe but is not visible on screen. I have disabled all spyware, firewall, antivirus, even changed my browser back to IE7 and deleted firefox and still am unable to get these programs to function.

Any help would be much appreciated, this problem is now on both my desktop and laptop pc. here is a link to previous thread in Hijackthis forum http://www.techsupportforum.com/secu...e-removal.html

A:Windows Update, System Restore not functioning

Please close this thread, TheBruce1 is helping me in my previous thread so this issue is no longer valid. Thanks

2 more replies
Answer Match 52.92%

hi !

2 days ago on 100830 (Aug 30) i restored my system to a System Restore Point created a few days earlier, on 100826 (Aug 26).

as i understand it, everything that has been installed AFTER the System Restore Point are then lost, including security-patches from Windows Update etc.

but when i yesterday realized that my system restore had removed the patch for KB2264107, (Windows6.1-KB2264107-x86.msu)
which i installed (manually) 100828 (Aug 28), i decided to install it again.

but to my BIG surprise the installer told me that it was: "already installed" !?
i started Windows Update, it reports all those updates installed AFTER the System Restore Point are STILL installed !?

i double-checked KB2264107, there is NO entry in the registry for that patch !
and of course there should not be any since i restored my system...

so the BIG question now is: why does Windows Update say that updates installed AFTER creation of the System Restore Point still are installed ?
fx. several updates from 100828 (Aug 28).

this must be a BUG ?

and System Restore still shows all System Restore Points created AFTER 100926 (Aug 26), should they not have been removed "automatically" ?

update:

i removed the "installed" (?) KB2264107, i then rebooted, ran the installer again & then checked the registy, there is still NO entry !?

i don?t know what updates i REALLY have installed now, it looks like i?ll have to restore my System Ba... Read more

A:Windows Update & System Restore Points BUG !?

I have found the same thing to be true. At that time, I felt that the update installer is not effected by the SR and it remembers that the update was installed. Unless it is a critical update, I would forget about it. In the near future SP1 will be here with all the updates and more.

4 more replies
Answer Match 52.92%

Wouldnt even search for updates, now im getting this;
""WindowsUpdate_80246008" "WindowsUpdate_dt000""
any adive/ideas? system restore fails in normal AND safe mode.
This is the first time windows update has even let me connect in weeks.

Already tryed turning off and uninstalling antivirus software too
Thanks,
James
EDIT: Forgot to add, also will not allow me too troubleshoot with windows update in the controll pannel menu.

A:Windows 7 64 wont update OR system restore

...anyone?

1 more replies
Answer Match 52.92%

I bought a Windows 7 Dell desktop computer about 3 years ago, it worked fine until this spring. The computer would freeze, I would use system restore to go back a few weeks and it would work fine for another 2 weeks or so. This happened 3 times in a row, then it worked for a good 2 months and then the next time it froze, it couldn't successfully restore from the last point so I used Dell Data Safe to make a backup of my hard drive and restore everything to factory default. I asked it to backup all videos, pictures and documents but for some reason it only backed up the videos. I downloaded recuva and was able to salvage a good portion of the pictures though the documents wouldn't open despite the fact recuva seemed to think they were restored in excellent condition.

At this point, I took all the videos and pictures and put them on an external drive and decided to do another restore but this time start completely fresh and only bring back the old files that I truly want. I'd run some programs (I heard about PC Decrapifier which was supposed to be good for getting rid of useless background junk) and get the computer working like new again. When I was loading chrome, avg and the decrapifier I accidentally clicked a "fake" download link on one of the pages that wasn't for the program I wanted. AVG could recognize a trojan on the system and claimed it was removing it but if I ran another scan 2 seconds later it would just claim to find and remove it again. Opening Chr... Read more

A:System Restore/Windows Update Problem

Markus250 welcome to SevenForums

Lets try this



   Warning
You will need a USB FLASH DRIVE




   Tip
Download the Tool from a non infected PC


Farbar Recovery Scan Tool

Choose one that goes with your OS bit version . Save the file to a USB Flash drive

32-bit Version OS Farbar Recovery Scan Tool

64-Bit Version OS Farbar Recovery Scan Tool x64




   Note
Click the button and right-click Computer .Select Properties . Look for System Type: which will say 32-bit Operating System or 64-bit Operating System


Plug the flash drive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select Repair Your Computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Sele... Read more

9 more replies
Answer Match 52.92%

Am unable to system restore, it goes to final page and when I click "next" to initiate it, nothing happens. Also my computer beeps when I put a device into the usb but nothing comes up on the "my computer" area to show the device. Cannot update my computer either, it shows error 0x80070002 which I have already spoken to someone at microsoft and did what he told me (rename Software Distribution folder) but it didn't help. Then when I go into "Services" and then "Automatic updates" and then click "start" it says "error 2: The system cannot find the file specified" and i have noticed that in the "Path to executable" area that instead of systemRoot it says fystemRoot - with an "f" instead of "s". So I did the hijack this thing and saved the log. PLEASE HELP ME!!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:30:22 PM, on 11/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Nero\Nero 7\InCD\I... Read more

A:Cannot update windows, read usb's, system restore

9 more replies
Answer Match 52.92%

This started about two weeks ago when I noticed my computer was occasionally shutting down for no apparent reason. I suspected that it was faulty Nvidia drivers because I've had problems with them before. I restored the system to before the problems occurred and then Windows just kept failing to start up. I eventually figured out that the restore messed with the Nvidia drivers (plus an unrelated minor driver to add to the confusion) and that prevented Windows from starting up normally. After a clean reinstall of Nvidia software didn't fix the problem, I noticed that Windows wouldn't update ('Failure configuring windows update') so I set out to eliminate that problem. I ran SURT and an sfc scan which only made the problem worse by making Windows inconsistently genuine

I'm not in much of a hurry, since I can just start it up without the Nvidia drivers but I'd like to be able to play my games again, so if someone can help me get my updates working and fix the ungenuine problem (it's genuine when I start it up but it will randomly become ungenuine) I can get some solid ground to fix the Nvidia drivers and post in the driver forums if I have to.

A:Windows won't update (KB2862152) after system restore.

I'm trying to upload the CBS.zip file but I'm getting internal server errors, so bear with me if you need it.

9 more replies
Answer Match 52.92%

Hey guys so I originally had some malware issues, I believe and got rid of them (I hope). Now I have issues with the VSS service not running. If I try to start VSS in the services window I get an error 1053. Also whenever I do a sfc scan it says there are corrupted files but can't fix them. I am also dealing with freezes on device manager as well.

A:VSS service not running, can't update, system restore.

Bump

6 more replies
Answer Match 52.92%

As others have noted I found system restore turned off after the anniversary update. I have turned it on again for the c drive (and created a restore point) but wondered whether I should do so for the d drive which I think contains the reinstallation files?
Thank you to anyone who can help.

More replies
Answer Match 52.92%

Hi,This is my first post on to bleeping computer. I think I have a virus problem, but it is not being detected. Please help.History: I downloaded a movie, it was .wmv file, which requested a license. I downloaded the license and the problem starts. Symantec antivirus said it was Backdoor.Tidserv!inf and was not able to clean up and hanged.Actions done1. Disconnected from net, got Malwarebytes current from another computer, ran it. It gave Trojan.FakeAlert, Trojan.DNS Changer Trojan.Agent I got these cleaned it using Malwarebytes2. My c and d drives wont open on double click, got this fixed by using Auto run Eater.3. Subsequently, I scanned my comp using Backlight Semantec antivirus SuperAntiSpyware Spybot Search and Destroy Spyware Gaurd - installed it Spyware blaster In safe mode using Malwarebytes Spybot Search and DestroyAll these I have done reading the various other topics of bleeping comp. All of the above say there are NO PROBLEMSCurrent Situation: I have the following problems1. My windows update service is running, but is set to "Notify me and dont install", I cannot do windows update2. Browser redirection to google.com if I go to windows update url, Event viewer confirms this, it has a failure message.3. Cannot go to sites www.malwarebytes.org or spybot site4. Cannot create a System Restore Point. Reboot and try again message appears5. I cannot format the machine due to official reasons.6. I cannot start w... Read more

A:Windows Update, System Restore Point,

Moving from HiJack This forum to Am I Infected as there are no logs. ~ OB

2 more replies
Answer Match 52.92%

I updated my laptop with windows update on aug 19 2010.. i went at try and update using windows update and it gave me an error and said can not update. "WindowsUpdate_80040154" is the error code... can anyone help to figure out why and what to do next?

A:System restore and windows update not working

Hi -

Scroll down near end of kb 910337 -


Quote:




Windows could not start the Background Intelligent Transfer service
on the local computer. For more information, review the system event log. If
this is a non-Microsoft service, contact the service vendor and refer to
service-specific error code 2147746132 or -2147220986. (0x80040154)




http://support.microsoft.com/kb/910337/en-us

Regards. . .

jcgriff2

`

1 more replies
Answer Match 52.92%

Can't find the under-the-hood answers to these questions. Maybe Shawn "brink" sees this an can answer being the SR guru that he is.

[1] I've observed System restore disabled by bad guys (malware). I also happened to see it disabled after an update from 8 to 8.1. I assumed this was "normal" in that it may be too hard for Microsoft to roll back to restore points from 8 when you are at 8.1. If so, do they document that anywhere? If they indeed do this then they surely need to remember to turn it back on when the 8.1 updates are done. If they don't do this, it tells me to look out for the bad guys doing it.

[2] How dependent is SR on which services. Suppose my WMI service has been stopped/crippled and i don't realize it. Does SR depend on WMI? In what way?

[3] Is there a recovery tool to undo someone turning off System Restore and attempt to salvage what is there. I'm assuming the disabling of SR doesn't go around actually scrubbing the data and that it can indirectly be salvaged, albeit at some (hopefully) understood risk.

Thanks,

H.

A:System Restore Nuanced Questions re update from 8 to 8.1

3. If one turns off System Restore it generally deletes the necessary files automatically. And Yes, some infections can do just that leaving the user with nothing to work with.

As for Win8 versus Win8.1, if you've been computing for awhile you may remember Win98 and the follow-on Win98SE [Second Edition] which had a lot of improvements over the earlier version. I think 8.1 can be considered the same way. Installing 8.1 deleted all the Updates done when running 8 on my computers, gave the OS a clean beginning, same for System Restore, wouldn't want any of the old files hanging around.

2 more replies
Answer Match 52.92%

1) My PC is stuck on "checking for updates" when I go to MS updates. Update troubleshooter could not find the problem. I tried to stop the update service using net stop "windows update" and it replied that it could not be stopped; 2) I was going to use system restore as this update problem just started about a week ago; however, when I select the system restore button, nothing happens. It did let me create a new restore point.

More replies
Answer Match 52.92%

* Trend Micro HijackThis v2.0.4 *
See bottom for version history.

The different sections of hijacking possibilities have been separated into the following groups.
You can get more detailed information about an item by selecting it from the list of found items OR highlighting the relevant line below, and clicking 'Info on selected item'.

R - Registry, StartPage/SearchPage changes
R0 - Changed registry value
R1 - Created registry value
R2 - Created registry key
R3 - Created extra registry value where only one should be
F - IniFiles, autoloading entries
F0 - Changed inifile value
F1 - Created inifile value
F2 - Changed inifile value, mapped to Registry
F3 - Created inifile value, mapped to Registry
N - Netscape/Mozilla StartPage/SearchPage changes
N1 - Change in prefs.js of Netscape 4.x
N2 - Change in prefs.js of Netscape 6
N3 - Change in prefs.js of Netscape 7
N4 - Change in prefs.js of Mozilla
O - Other, several sections which represent:
O1 - Hijack of auto.search.msn.com with Hosts file
O2 - Enumeration of existing MSIE BHO's
O3 - Enumeration of existing MSIE toolbars
O4 - Enumeration of suspicious autoloading Registry entries
O5 - Blocking of loading Internet Options in Control Panel
O6 - Disabling of 'Internet Options' Main tab with Policies
O7 - Disabling of Regedit with Policies
O8 - Extra MSIE context menu items
O9 - Extra 'Tools' menuitems and buttons
... Read more

A:won't update windows-System restore error

Closing this topic due to its total irrelevance in this forum.

1 more replies
Answer Match 52.5%

Hey guys. I have Firefox 3.5 and have had my Google searches hijacked. Every two times I click on a search result it gets redirected. I am also unable to do a system restore or set a new restore point. This all started when my Comodo recognized a program "244.exe" attempting to install, which I blocked because I did not know what it was at the time. Unfortunately it must have somehow still gotten installed as problems started immediately after that.After reading several posts on this website I installed MalwareBytes, HJT, Avira, DDS, and Kaspersky. I know I probably should have consulted you guys first, so I apologize if this will make things tougher. I have run all four and have had the following happen:1.) MalwareBytes found 3 trojans and was able to remove 2 (Backdoor.bot & Trojan.FakeAlert) of the 3. The third (Trojan.Agent) was supposed to be quarantined and deleted upon reboot, but each time it is not removed after the reboot. MalwareBytes is also unable to connect and update.2.) Kaspersky found one file (Trojan-Spy.Win32.Small.ccy) in my Settings\Temp folder and was able to remove it from what the program shows.3.) SpyBot S&D 1.6.2 is unable to connect and install. EDIT: I found out that my LAN settings had been changed to use a proxy. Once I unchecked this option SpyBot, MalwareBytes, and iTunes were all able to connect again. Please let me know if this is part of the issue or if you need any additional info.4.) Avira found 5 files, t... Read more

A:Google Hijacks and Update/System Restore Disabled

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

17 more replies
Answer Match 52.5%

Our family computer is possessed by something. The kids are home for winter break, and I am not sure what they did to get this virus. The OS is XP.

The AVG can't update. I can't system restore (it can pick a restore button, but nothing happens when I push next). The computer has blue screened a few times (with the message that driver irql not less than or equal). And, when I try to go to sites on the internet, pages with ads pop up. If I try to go to this site or other sites that could help, it says internet explorer cannot display the page. (I am sending this from my laptop). Sites like msn.com come up fine.

I have no idea how to get started...

A:infected - avg can't update, can't system restore, explorer possessed

Hi and welcome to BC!Try to download Malwarebytes and its updates to your computer. Rename the Malwarebytes file you downloaded to red.com Move the file to your infected computer via flash/pen drive and run it.The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" wil... Read more

11 more replies
Answer Match 52.5%

When I click on Windows Update, a window briefly appears then disappears again. Same goes for System restore.

The sidebar has disappeared too.

Windows Defender isn't turned on and when I do so, and then try to update, I get error message 0x80040154, saying it can't check for definition updates. I've tried loading the manually, but no joy.

I can't access anything via Start- Search - System or Control Panel - Admin Tools either.

AVG has been reporting no threats at all.

I've run Panda online scanner but nothing showed up, but I think I'm infected.

I'm trying to run Windows Live™ OneCare™, but it "is currently experiencing technical difficulties".

Any suggestions?
 

A:Windoows Update/Defender/System Restore not working.

Here is my HJT log. It wasn't happy running it at first, so I had to run it as Administrator.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:26:03, on 14/04/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Lexmark 2600 Series\lxdnmon.exe
C:\Program Files\Lexmark 2600 Series\lxdnMsdMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\SkyGolf\SkyCaddie Desktop\CaddieSyncLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\S... Read more

2 more replies
Answer Match 52.5%

My computer is approximately 4 years old. I have never had a problem until now. I was trying to clean up my laptop from old and malicious files. I downloaded AVG Free 8.0 and Spyware Doctor. I was planning to download several other spyware, malware, and diagnostic software but realized that I could not update any of these programs. This was the case whether or not I used a wireless or direct ethernet connection. I am hypothesizing there might be some kind of trojan which is making it impossible for me to update, although I have never heard of this before. I decided that I would do a system restore to a point when I knew the cpu was working fine. This did not work. My computer will not let me do a system restore. It has dates set aside but when I hit NEXT to proceed with the restore nothing happens. Now, I feel that my only option is to reinstall my OS but I do not believe I have the disks anymore. In a nut shell my cpu is infected and making my life quite difficult. Here is the hijack report and general specs:

Dell Inspiron I9300 Intel Pentium Processor 2.13 GHz, 1 GB Ram, Windows XP Professional Version 2002 Service Pack 3.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:52:39 PM, on 1/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system3... Read more

A:System Restore/Anti-Virus Update Malfunction

Hello?
 

1 more replies
Answer Match 52.5%

Hi everyone,

Please excuse the long post but I'd like to explain what's happening with my system.

XP SP3
Dell Dimension 4500

Last week I was infected by the Alureon.a virus. This prevented me from booting my PC, but I was able to clean it using help from various sites/forums.

Despite this, my PC has some leftover issues. The Turn off computer button from the Start Menu causes explorer.exe to lag for a minute or two. I can either wait for the blue window to show up or use Task Manager to manually end explorer, run it again, then simply select Shut Down/Standby/Restart from the Task Manager menu. Yet, the same lag occurs at the blue Windows is shutting down... screen. After about a minute or so the shut down (or restart) actually occurs.

The other issues relate to System Restore and Windows Update. I have found these don't work. I get the "System restore cannot protect your computer at this time. Please restart and try again." error for SR, while when I try Windows Update it gives me an error code in IE. I have run services.msc and eventvwr.msc to analyze error messages and here they are:

wuauclt (612) An attempt to determine the minimum I/O block size for the volume "C:\" containing "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\" failed with system error 5 (0x00000005): "Access is denied. ". The operation will fail with error -1032 (0xfffffbf8).

The System Restore initialization process failed.

The System Rest... Read more

A:Registry issues with System Restore, Windows Update

First Try reinstalling System Restore. Open Windows Explorer and go to the
windows\inf folder. In there find the sr.inf file, right click it and
select Install.
If that fails, you are probably still infected. Head over to the Security section of this forum and post there for more help.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

9 more replies
Answer Match 52.5%

I am using Windows 7 Pro 64 bit and I recently noticed that I can no longer restore to any of my older SR points. I can manually create one and restore to that but nothing else works. It even fails in Safe Mode. At the same time I notice I am no longer able to check for or download updates. I've tried resetting the WU with the tool on this site an running umpteen diagnostic tools from MS to no avail. Can anyone assist?

A:System Restore and Windows Update issues--related?

MODS FEEL FREE TO MOVE THIS TO WINDOWS UPDATE FORUM!

Pursuant to the suggestions in the Windows Update posting thread I have:

1) Installed the System Update Readiness Tool

2) Ran sfc/scannow from an elevated prompt within Windows 7 and it is telling me there are no integrity violations.

3) After doing that and running Windows Update check for updates it consistently returns the following error:

Code 8024402F Windows Update encountered an unknown error

I have attached the compressed CBS folder with the logs. I did not include the .cab files that were also in there.

I am using Windows 7 Pro 64 bit with Service Pack 1. I have been online with at least three MS techs all of whom had me run the usual troubleshooters to no avail. I can't do a repair install because it hangs at the update installation files stage. System Restore has been flaky as well. I did manage to finally get it to restore to an earlier date in safe mode but the WU problem persists. I'd really rather avoid a clean install if at all possible.

Should I have rebooted after any of the steps above? Also one of the MS techs said my registry was corrupt and that there were numerous errors in my system logs. He also said he alone had the training to solve this problem. He wanted $149.00. The tech before him only wanted $99.00. I'd like to know what is causing this so I can sort it myself in the future. Malwarebytes and Dr. Web have given me a clean bill of health after repairing a couple of minor issues. I am ... Read more

2 more replies
Answer Match 52.5%

By following the tutorial of how to run System File Checker I found the files malgunmc.ttf, wucltux.dll Amd64\hpd7500t.dll (part of prnhp004.inf) were all corrupted. I ran System File Checker several times to see if it would automatically correct the files?it did not. So I followed the next tutorial ?How to Extract Files from the Windows 7 Installation DVD? and extracted the files and replaced them?this did not fix the issues either (ran System File Checker afterword?s and it found same issues). I replaced the files twice, once in normal mode and after it did not work in normal mode tried it in safe mode, no joy. I am at a loss what to try next, I do not want to reinstall the operating system due to the computer is working fine even with these issues, windows update does work automatically I just cannot do it manually. Any idea?s what to try next?

A:System Restore, Windows Update and ATI's CCC files corrupted

Hello Radman,

If you like, you could pick up at the System Update Readiness Tool option in the note box under step 4 in Option Two of the SFC tutorial below to see if it may be able to help.

SFC /SCANNOW Command - System File Checker

Hope this helps,
Shawn

4 more replies
Answer Match 52.5%

I am not sure this is the correct forum for this. If not, please redirect me.

Windows 8.1

After last Windows Update I get on restart: Error from WerFault.exe:
"instruction at 0xcd730bff references memory at 0x0000000. Memory location cannot be written."

I think the Registry was left corrupted by Windows Update.

This error is preventing me from running Windows Defender, from running System Restore, from installing a Registry Cleaner, and much more. The Windows "Consent UI" is throwing the "0x0" error when I try to do the install the Registry Cleaner.

One idea I have is to load System Restore in safe Administrator mode, then restore the pre-Windows Update version.

Anyone have info on how to get to System Restore Administrator in safe Administrator mode? Any other ideas?

Thanks.

A:Windows Update left system restore unusable

Try sfc/scannow to repair possible corrupt files. Run DISM if needed (bottom of page) and let us know results.

SFC /SCANNOW Command - Run in Windows 8 (Try Option 2 first)

May want to try to scan with Malwarebytes and uninstall upates if possible. Final option may be a System Refresh which you would not lose any files, possibly some add-ons.






from installing a Registry Cleaner




Many will advise registry cleaners are not a good idea.

3 more replies
Answer Match 52.5%

i AM RUNNING WINDOWS VISTA ... AM HOPING THAT SOMEONE CAN HELP. i WENT TO TRY AND USE WINDOWS UPDATE AND IT WONT UPDATE.. SAYS...
(WINDOWS UPDATE HAS ENCOUNTERED UNKNOWN ERROR, ERROR CODE 80040154. THEN I WENT TO TRY AND RESTORE TO AN EARLIER TIME THEN I NOTICE THAT SYSTEM TWILL NOT FUNCTION SAYS..
(THE VOLUME SHADOW COPY SERVICE USED BY SYSTEM RESTORE IS NOT WORKING)
ALSO CANT SEEM TO GET WIDOWS HELP TO WORK.. GRRRRR ...... CAN SOME ONE TELL ME WHAT TO DO TO FIX THIS

A:system restore and windows update wont work

Start with a virus check. Also download and run Malwarebytes.

1 more replies
Answer Match 52.5%

I'm running W7 SP1 on a Dell Studio XPS. A bit over a month ago my HD went belly up and I ended up doing a System Restore to a new drive. All appeared to go well and have been using the system with no apparent problem. A couple days ago, it dawned on me that I hadn't seen ant recent Windows Updates. When I checked I found that I was receiving "Windows Update cannot currently check for updates, because the service is not running...."

I have tried various things and did get it the point where Windows update history showed NEVER and last update showed NEVER rather than "the service not running" message, but that has again reverted to the "service not running" state.

I downloaded SURT and attempted to run it, but it errors out with: Installer encountered an error: 0xc8000247

I've attached screen shot, CBS log and Farbar Scan. If I've missed something, please let me know.

Attachment 295002

Attachment 295003

Attachment 295004

A:Windows Update no longer works after a System Restore to a new HD

run services.msc
scroll to "windows update"
startup type="automatic delayed"?

Try to start it manually there. What error?
------
Maybe service Windows Update is normal running.... so a fake error message. I found this a long time ago and helped a few people with it

==
I too kept getting the same error code 0xc8000247, although on Windows Vista 32 bit.
Any microsoft download, did not work. Defender updates, Windows updates, Internet Explorer, Windows
Media Player and more.
These problems all seem to coincide with the time I upgraded my hard drive from a 160gb to a 500gb.
I used Acronis True Image to clone my original HDD and I appeared to have no issues. However after a while I notice I hadn't got any updates for defender. When investigating, I noticed the automatic updates I'd set up weren't working either.
After weeks and weeks of trawling forum after forum, trying different downloads, registry fixes, and loads of other stuff I eventually came across this
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&lc=en&cc=uk&destPage=document&dlc=en&product=
It updates the Intel Rapid Storage Technology Driver (IRRT).
It does specify in the link that it is Western Digital drives, so not sure if this is the link for you, but I am sure that the
Intel Driver is the cause of your problem.

Hope it helps.

9 more replies
Answer Match 52.5%

New Acer Aspire, but I pitched the box, so can't return it. Anyway, It initially worked fine for about a week, including Windows Update. Got to a point where every window would say (Not Responding) and resources were maxed out. I couldn't isolate the problem and didn't have any valuable info on the laptop yet. So I did a complete System Restore back to OEM spec.
I tether to my cellphone for internet. So I installed drivers and Access Manager for that. I go into Windows Update and click to check for updates. It runs for about 20 seconds then disconnects from the internet and pops up an error code. I've gone through all the steps that can be run down there.
SP1 is not installed yet.
I'm at a loss here and need help, I'm not tech/nerd savvy, but I'm not computer shy either.

A:Windows Update doesn't work after OEM System Restore

Try downloading SP1 from here:
http://www.sevenforums.com/windows-u...ful-links.html

9 more replies
Answer Match 52.08%

Hello, Yesterday I updated the driver for my AMD Radeon HD6310 equipped Gateway laptop . After they were installed WM player stopped working so I went to System Restore and picked a restore point before the driver update. However after initializing, the system crashed and I got a BSOD. I tried several other restore points but they all crashed and led to the BSOD.

Everything was working fine until I downloaded that new AMD driver. Any help would be appreciated.

System: Windows 7 Home Premium 64bit, AMD Dual-Core Processor E-350, AMD Radeon HD 6310

Here is the system log:

A:BSOD during System Restore, Recent driver update at fault?

Here is also some info I copied from the error report:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA80037A2390
BCP3: FFFFFA80037A2670
BCP4: FFFFF800027D1E40
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\081116-29187-01.dmp
C:\Users\David\AppData\Local\Temp\WER-53555-0.sysdata.xml

1 more replies
Answer Match 52.08%

Hello folks... and thanks in advance for your time and help!

Ok, I have a 5 year old media center PC running XP and I've never had any major problems. First thing this morning all was well after the PC spent the night in hibernation. After downloading and installing an update to Adobe reader, many odd and concerning things have happened.

1. Upon trying to restart after the update, the PC got hung up at the "Windows is shutting down" screen. So I manually powered it off.
2. Upon powering back on, the desktop was jacked up... the appearances were different (it was all set on the old standard Windows appearance) and all the text under my desktop icons was highlighted in blue.
3. A balloon message appeared saying "you have files waiting to be written to CD." This is especially alarming because those files WERE written to a CD...back in May!
4. Other things were different, such as the appearance of fonts in my Yahoo email, and the appearance of the minimize/maximize/close buttons in the upper right hand corner of each window.

My feeble attempt at fixing this issue started with trying to do a System Restore. That didn't work. I tried it three times, selecting three different restore points. No dice. Then I used Add/Remove Programs to uninstall Adobe Reader. Then I downloaded and installed the older version of Reader that I had been using before. After that, the Adobe Download Manager seemed to take over my PC and it even popped up when I clicked ... Read more

A:Handful of problems after Adobe update, system restore won't work

bump
 

3 more replies
Answer Match 52.08%

Last night installed an update (automatic) with the shutdown button. I have a 1 month old Toshiba laptop and vista home basic OS. This morning...unable to find any of the installed programs including control panel and system icons. I searched for system restore by clicking on all the icons in the program folder...but, unable to identify it.

I have saved a Toshiba recovery disc...but, can't fins an automatic setup icon in that.

Ideally, would love to system restore...to avoid losing my docs and downloads I have done so far...any sugeestions is more than welcome. Thank you.

A:After an update...can't find any installed programs including system restore!

hello.

When you start up the computer press keep pressing the button to get the windows boot options up(normaly F8) when u see the toshiba logo straight after u turn on. then with vista u get a option to see the system diagnostics program and when that loads up there is a option for system restore.

if that isnt there try booting it in safe mode and see if all your icons are there then if they are run system restore that way (start-all programs-accessorys-system-system restore

i havent used vista in a while now(i got windows 7) but im sure that how i use to do it when i did have vista

8 more replies
Answer Match 52.08%

Hello, not sure if I've put this in the right place, just hoping someone can put my mind at ease here. A couple of days ago I started my laptop and before the option screen (Windows 7 professional dual boot with Ubuntu) it said something about updating registry (unfortunately I cannot remember the exact wording), then just before the log on screen it said configuring windows as if it was the first time I'd used the computer. I found this odd as it has never done it before, slightly worried it is some sort of virus action? Later it crashed and while rebooting a 'safe mode looking' window that I have never seen before came up asking if I wanted to restore the system to an earlier date, I pressed cancel as it was something I'd never seen before and was worried that a virus had taken over... The computer is functioning normally, except that the clock went forward an hour, and I have scanned for viruses with Avast Internet Security which found nothing. I was a bit spooked by the whole thing as I've not seen it do that before, is the 'updating registry' and 'configuring windows' bit to do with windows update?

A:Unprompted registry update, system restore and clock change

Depending on the time zone you set, time recently went forward by an hour.
I f you notice no strange behaviour, run Malwarebytes and MS security essentials if they don't find a problem (if they do they will fix it) just relax your clean. If it happens again post back.

4 more replies
Answer Match 52.08%

Hi Guys,

I have samsung ativ book 6 laptop with switchable graphics between Intel HD and ATI . I have holding off on windows update because it failed last two times and gave me black screen after logon. I had to restore during previous two occasions. But outstanding windows update KB's has been piling up since so decided to do the fresh attempts this time.
I manually created restore points and then updated the windows. I did have latest graphics drivers before update. I thought Microsoft might have fixed this problem but turn out to be same issue . Blank screen after logon with mouse cursor.

I used task manager to run msconfig boot into safe mode. uninstalled Intel as well as ATI drivers. After rebooting I still was getting blank screen with mouse cursor even though it was using basic Microsoft graphics driver. So I concluded that its one of those windows update causing this problem. I tried few things here and there but nothing worked so decided to restore. But restore failed and windows went into diagnostic in startup. it went on attempt to repair few time and finally said that I need to restore. Windows showed me only restore point the recent one. My manually created and previous restore points were wiped out. So I clicked on whatever available. That too failed. Now my pc doesnt start. I mean it start and shows only blank screen. If I reach to repair menu there is no restore point found. repair start up fails. boot into safe mode with networking shows blank scre... Read more

A:Windows Update , Blank screen and they System restore fail

Can you get the command prompt?
With the command prompt it may be possible to find the updates and remove them.

4 more replies
Answer Match 52.08%

Hello Bleeping Computer Gurus & other frustrated PC users...
 
In Brief:
 
I am running Windows 7 Home Premium on a Pavillion dv6 HP laptop. I let Windows Update do its thing late last night before I went to sleep (ie: finish installing updates and shut down computer)...when I turned it on today, I got a BSOD - the details: "driver_irql_not_less_or_equal", with a stop error of 0x000000D1, and "ndis.sys" as the file mentioned. The laptop then goes into restart mode, where it goes back to this BSOD, in a loop. I used F8 to get into safe mode, tried to do a System Restore. When it reboots, it goes back into the BSOD loop. So, I enter safe mode again, and get an error message from System Restore saying that it can't finish, b/c it "can't access a file", and give me an error code of 0 x 80070005. I disable my anti-virus software (kaspersky), as the error message suggests, start all over, but get nowhere. I have run scans to test the memory, all is fine. I can't get networking to work in safe mode. I can't get /scannow to work in safe mode. I can't manage to utilize the suggestions I've found on the web b/c I can't run windows normally, just in safe mode.
 
HELP. ME. PLEASE.
 
Thanks.

A:BSOD / System Restore Error / after recent Windows Update

5 more replies
Answer Match 52.08%

I installed an update on my Vista box and now I cannot boot normally. When I boot off of the Vista DVD and choose the repair option when then asks me if I want to try a system restore. I reply Yes and it has sat at the same screen for over 14 hours trying to repair. I never get the option to perform a System Restore.

If I try to boot normally I receive the following message
!!0xc01a001d 9841/94009 (\Registry\Machine\COMPONENTS\Derived\Data...)

When I attach the hard drive to another machine I can view the contents of the hard drive.
How can I manually remove the most current updates that were installed?

Thank you.
 

A:Solved: Not able to boot to Vista after an update nor perform system restore

8 more replies
Answer Match 52.08%

Hello and thanks in advance. I am having a ton of issues that all came at one time and I am not sure of the origin or how it got in but I need some help getting cleaned again . The run down I use a sony vaio laptop running Windows vista Home premium. The other day all was fine I run daily scans run protection and firewalls but I had windows update pop up on my task bar nothing weird about it. It had some microsoft updates and an ie 9 update in it so i downloaded it. I never use ie but figured I would just update since it was being pushed. Well after that my entire machine went crazy on me.I know I was infected by Windows Restore virus for sure. Things that I had happen were the pop up your hard drive is corrupt message, I got locked out of a ton of folders, it hid folders and hide my desktop icons and hide the program files. It removed my access to the Accessory folder and removed it from my program list in the start button. I would get java error messages when I restarted while I could hear ads I couldn't see a video but heard the audio like 3 in a row when started. It did something to my system restore. I was able to finally find it but when I run it it lets me choose date then initiates sits at the blue windows screen saying system restore is initialing...... it goes through the process but takes awhile then it restarts and nothing changed then 10 minutes after boot a message comes up saying restore was unsucessful. I'm still locked out of some places I get the nee... Read more

A:Fake Windows update,System Restore Virus,redirects

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

7 more replies
Answer Match 52.08%

So, I seem to be experiencing the same problem as the poster of +THIS THREAD.
(Which is why I'm posting in 'Am I infected.') While googling my problem, I came across this forum and decided to sign up.
 
I wasn't sure if I should just piggy-back on that thread or not, (I thought people might be less likely to look
at a topic with a bunch of replies) but hopefully, this can be merged with it if it needs to be.
And sorry in advance if I should have replied there.
 
I'm using Windows 7 (Home Premium) on my laptop.
Recently, Flash hasn't been working, so videos won't play.
Whenever I try to install the update, it gets 66% of the way through and then says "lost connection."
I've tried multiple times with no success.
 
I've also had the problem the other poster mentioned of ads popping up more frequently.
 
The only other particularly strange thing I noticed recently, was that after a Windows Update a few days ago,
when I clicked on System Restore/Create a restore point, it opened one of those yellow Unknown Publisher warnings about System restore. And I know that's not supposed to happen. It seems to have stopped since then, though, but I thought it was odd.
I haven't actually restored my computer since this has happened though.
 
Anyway, it seems likely that my computer is probably infected.
So I'm guessing I'll need to walk through the steps as that other poster did.
I just didn't want to try following it without someone telling me I'm doing the right thi... Read more

A:Adobe Flash won't update +System Restore an Unkown Publisher

to Bleeping Computer.That topic is several months old and its always better to start your own topic.I may be able to answer your question about Unknown Publisher...see this article: What is Adobe doing?Also see these topics:Rouge Start-up ProgramWindows Update KB3004394 triggers error messagesOn my computer, Windows claimed that all programs came from an unknown publisher. Uninstalling this update fixed it.Your issue may not be malware related but we can check. What security scans have you run thus far?

3 more replies
Answer Match 52.08%

ok after doing this : Windows Anytime Upgrade couldn't create a restore point?? - Windows 7 Forums (if u read from page 1-2)

i have figured the problem is something to do with windows updates, ive got no idea which update is causing this problem. does anybody know any windows updates that could possibly cause sytem restore/ the vss writers to stop functioning properly????
appericate the help

A:Windows update has caused error0x80042318 in system restore/protection

Please run teh following commands in an Elevated Command Prompt window, and post the results.

NET START VSS
SC QC VSS
SC QUERYEX VSS
VSSADMIN LIST WRITERS


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

9 more replies
Answer Match 52.08%

Hello,I previously was able to solve some issues with my PC not booting by clearing the Alureon.a virus (My link). Afterwards I was able to boot but noticed many issues with my system, mainly:1. System restore gives message - "System restore cannot protect your computer at this time. Please restart and try again." I've verified my restore points are still on the system. 2. Windows update gives error code 0x80248011. 3. Windows installer tells me "windows installer could not be accessed". 4. Selecting "Turn off computer" from the Start Menu causes explorer to freeze. I have to use Task Manager to end and restart it, then shut down/standby/restart from Task Mgr instead.5. Long load time (2 min) after entering my password at XP welcome screen.I have run services.msc and eventvwr.msc to analyze error messages and here are the main ones. Please note that these processes are set to run automatically, and if I manually try to start them I get error messages.wuauclt (612) An attempt to determine the minimum I/O block size for the volume "C:\" containing "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\" failed with system error 5 (0x00000005): "Access is denied. ". The operation will fail with error -1032 (0xfffffbf8).The System Restore initialization process failed.The System Restore Service service terminated with the following error:The system cannot find the drive specified. I had s... Read more

A:Trojans, Alureon.a affecting System Restore, Windows Update, and more

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.AVG right now is very hard to shut down long enough to run our scans and is actively going after some of our tools - for this reason we are going to have to remove it until we are finishedI would like you to uninstall AVG and run their AVG removal tool Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once t... Read more

32 more replies
Answer Match 52.08%

Hi there
I'm not sure if this is the correct forum as I don't know if this is a System Restore problem or a update problem or a "Windows Update Agent" problem. If it's wrong would someone move it to the correct forum. Thanks
I run Vista Home Premium and I use Microsoft Security Essentials and Malwarebytes.
I have always used automatic updates and I have had no problems for about 3 years
There has always been a System Restore Point created automatically before an update
was installed but 2 weeks ago I installed an update called " Windows Update Agent"
All seemed OK until later I went to System Restore and found all the restore points had disappeared except the last one which was a Schedule Check Point for that day.
Since then I can create Restore Points manually ok and Schedule Check Points are ok
but it does not always create restore points before an update. Mostly it does not.

I have run a full scan with MSE and Malwarebytes, both were clean.
I have found if I go to Control Panel Admin Tools Services and go to Volume Shadow Copy I usually find it " stopped" I can " start " it and apply it but when I go back to it later it will be " stopped " again It is set at "Manual" but I think this is
default.
Everything else is working as it should and I could live with it as it is but I'm curious. What caused it ??? Was it the "Windows Update Agent" update install ??
Should I uninstall it ? Would that sol... Read more

More replies
Answer Match 52.08%

Yesterday, May 3, 2013, my desktop PC, (custom GB MB build,) hung on reboot with the message that usually displays after an update that requires a reboot: "Please wait while Windows configures your computer." I did a system restore prior to that because my system had slowed to modem speeds while using any of my internet browsers (IE9, FF v20x, and GC v10.) Of course, Microsoft Update kicked in since my restore point was April 28, 2013. System Restore would not complete the task in desktop mode, so I booted to Safe Mode to do the restore point. I had just update NOD32 AV just after the system restore and prior to the OS update. There are no error codes or BSOD. I had gone somewhere and come back to find that it had spent 3 hours on this screen with the above message. There is no "percent complete" message. My system turns off the monitor after 20 minutes. I don't think the HD turns off. I keep my system up to date on all programs ASAP and I run cache cleaners and AV routinely. I use Windows 7 firewall and no other. I also run MBAM in the background. Any ideas?

A:PC hangs on reboot after system restore and Windows 7 64bit update

We need real data to be able to do anything - what you;ve given us so far is pretty useless.
Please follow the Windows Update Posting Instructions and post the requested data

4 more replies
Answer Match 51.66%

Hello,

I've been unable to access my custom build computer since around 5:00 yesterday. I chose to restart my computer at around that time just because it was slowing up a little and I usually do that to help, I had not installed any updates or new programs since 2 days ago when there had been a few windows updates.

Upon returning to my computer I noticed that it had been unable to startup and had gone straight into system repair with it being 'unable to repair this computer automatically.' I rebooted several times and noticed that it was not a visible BSOD but as soon as the 'starting windows' icon began to appear it went straight into startup repair. I tried to boot into safe mode, tried to load previous good configuration and all of the other advanced recovery options (including system restore/image and many command prompts).

This is what it shows after being unable to repair automatically:

Problem signature name:Startup repair offline
Problem signature 1: 6.1.7600.16385
Problem signature 2: 6.1.7600.16385
Problem signature 3: unknown
Problem signature 4: 21200552
Problem signature 5: Autofailover
Problem signature 6: 11
Problem signature 7: Corrupt file
(then my O.S. version)
Locale ID: 1033

This diagnostic occurs every single time I run the startup repair. Also, command prompts I have tried using the WindowsRE command prompt and the one found on the 'repair your PC' option on the windows 7 installation disk are:

-All bootrec.exe ( /fixmbr /rebu... Read more

A:Startup repair loop - Can't repair with system restore/repair/commands

Have you tried copying over the backed up reg hives from the regback folder? Follow steps 8 onwards in this tut.

Startup Repair Infinite Loop Recovery

6 more replies
Answer Match 51.24%

I have windows 7 on an acer aspire 5517. After the latest windows update KB2539636, the computer will not work except in safe mode. When in regular mode it freezes while trying to load the main page. We tried system restore multiple times and system restore failed. We tried multiple dates on system restore. I've tried to delete this update through remove programs, but it won't uninstall it in safe mode. Please help.

A:Computer freezes after new windows update, system restore doesn't work

Hello laceydahl & welcome,

Re Windows Update KB2539636 & associated problems....






Quote:


How to obtain help and support for this security update

For home users, no-charge support is availableby calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support website:
Please Verify your Location

North American customers can also obtain instant access to unlimited no-charge email support or to unlimited individual chat support by visiting the following Microsoft website:
Help and Support

For enterprise customers, support for security updates is available through your usual support contacts.



MS11-069: Description of the security update for the .NET Framework 4 on Windows XP SP3, Windows Server 2003 SP2, Windows Vista SP2, Windows Server 2008 SP2, Windows 7, Windows 7 SP1, Windows Server 2008 R2 and Windows Server 2008 R2 SP1: Aug

Links for you to peruse.

Update KB2539636 will not install - Microsoft Answers

Update KB2539636 will not install - Microsoft Answers

Windows Update errors ? A troubleshooting guide - 4sysops

Repair Install

3 more replies
Answer Match 51.24%

I am trying to rectify the error with windows update.
Everytime I try to update it tells me it is checking for updates...
Then "To check for updates, you must first install an update for Windows Update. Your automatic Updating settings will not change."
I click Install now and get "Window could not search for new updates"
An error occured while checking for new updates for your computer.
Error(s) Found
Code 80070643 Windows Update encountered an unknown error.

This problem first came to light a year ago when I downloaded a windows update that was corrupt.
It forced the computer to loop the autocheck upon boot and could only be started in safe mode or by canelling the check.
After looking through the forums I found an interim fix which disabled the autocheck and since have always recieved the message upon restarting "Autocheck program not found".
I naturally thought this issue would be resovled in the next update and or a future fix.
I had to go away for work at the start of this year and when I got back and windows updated it still had the autocheck message.
Recently I have been unable to update at all due to the aforementioned error.
The simplest soultion it would seem would be to do a system restore, this I have tried however every possible point seems to have a corrupt file on it.
I ran a scan using Malwarebytes and found nothing.
I don't want to format as the programs came pre installed and that would mean taking to back to the shop.
Any hel... Read more

A:Error Code 80070643, unable to update or perform system restore

Can you uninstall a windows update patch? Can you install a windows patch by simply downloading it and install it?

Windows Update error 80070643

9 more replies
Answer Match 51.24%

Hi,

Can't update bug stuff or access bug sites or system restore and urls get diverted to pages of results.

I have not posted anything and wait for you to tell me what to do. I have downloaded the 2 programmes you tell us to.

The problem is on an XP and am using a 98se nearby to access HJT (as I am unable to access this site from the XP as it won't let me.)

Thanks,

Julian

A:[SOLVED] Can't update bug stuff or access bug sites or system restore and urls get di

P.S. I am unable to update any bugware while I always keep them up to date and have run all of them:- avast! av; S&D, Adaware, SpyWare Doctor, SpywareBlaster, SUPERAnitspyware, RegSeeker; I have run them all and still no improvement.

2 more replies
Answer Match 51.24%

I turned off System Protection and when I did a windows update I thought I saw a message that said "creating restore point". I checked and it did turn it back on. That is annoying. I want it to be off permanently.

suggestions?

i forgot, i triple boot the following:

win xp pro 32 bit
vista business 64bit
windows 7 pro 64bit

A:Disabled System Restore/Protection, windows update turns it back on

Windows Update always does the Creating Restore Point regardless if it is off. It does not turn it back on ever.

7 more replies
Answer Match 51.24%

On this recent windows update, 2/14/13, my computer froze on the "Preparing to configure windows" screen for several hours. I rebooted normally and the screen went to "configuring updates" and stuck at 67% for about an hour. I got frustrated with it and rebooted to safe mode to see if I could do a system restore and when I did it said there was no restore point back up!! What the hell? So I rebooted normally and now it is still just sitting on the "Preparing to Configure Windows" screen with the circle spinning. I am using W7 Ultimate on a Dell Dimension 2400. Can anyone help me with this issue?

A:Windows update froze, go to safe mode and no system restore back up

Hi davron94,

If there is no 'Restore Point' available, you may try uninstalling the recent 'Windows Updates' in 'Safe Mode' and try booting to 'Normal Mode' again: Windows Update - Uninstall an Update
Note: Please create a new 'Restore Point' before attempting this step: System Restore Point - Create

Hope this helps. Do reply with the findings.

1 more replies