Tech Problem Aggregator

Windows did not completed installation, please restart

Q: Windows did not completed installation, please restart

I have installed vista in safe mode when it restarted as finalization of installed then its not running. again Tried to install in safe mode. The message appeared " Windows did not completed installed, please restart . . . . I restarted , but it can not running windows, it hanged. please help me

A: Windows did not completed installation, please restart

Hi Douglasbradley,

Welcome to Vista Forums!

I must say you have me somewhat confused. I need your help clarifying the situation with more information and by answering some questions.

How exactly did you "install" Vista from safe mode? What exactly did you do (and what exactly are you trying to do and why are you trying to do it)? I don't quite understand the situation. Could you please explain in detail exactly what you are attempting, why you are attempting it, how you are attempting it, and the situation at the moment. What are you using to do the installation (a genuine Vista Installation CD, a Recovery Disk, a Recovery Partition, or what)? What method of installation are you using? What type of installation are you trying to do? Why are you trying to do it from Safe Mode (and can you get into safe mode now or are you unable to do so any longer)?


6 more replies
Answer Match 68.46%

My HP Notebook laptop only 18 months old gave me a "imminent hard disk failure" message and so I backed up the computer and created restore discs. Installed a new hard drive and got a Recovery Manager screen and selected system recovery, prompted through the discs. It prompted me to hit FINISH and the computer would restart. There was a warning saying not turn off, unplug, etc. The computer has not Restarted or shut off after I hit Finish. It has a blank screen with the power light on and has been that way for 2 hours now. Should I wait some more or turn it off? What are the consequences?

Thank you for any help/ suggestions

A:New Hardrive installed used restore discs windows 7 completed but did not restart

So I turned it off waited, then turned it back on. Have a dark screen with a "No bootable device -- insert boot disk and press any key" message on the screen. What to do at this point? Did the Restore disks not install even though it appeared to while going through that process? Or did they and something wrong? What to do at this point?

1 more replies
Answer Match 60.06%

hey im having problems with installing windows xp SP3 i boot to cd do the whole installation thing for step 1 and then it restarts and then im waiting for the continuation of the installation but it doesnt happen it boots to cd again without me pushing anything

please help!!!!!!!!!!!!!

A:Installation not completed

6 more replies
Answer Match 59.22%

Thanks a lot to everybody who paid attention to my problems with windows 7 installation.

Finally I went to my university and took from their a windows 7 pro dvd and everything worked perfect. I also managed to install the windows over both windows XP and 7 thanks to your advices and tutorials.
Thanks a lot once again from the not so hot now Greece

A:Installation completed with success!!!!

You're welcome! Thanks for posting back. It means a lot to those that have worked hard to help others when they come back with thanks.

2 more replies
Answer Match 58.38%

After the installation of Avast Antivirus, something like this appeared
What do I do??

A:Avast installation didn't completed

Quote: Originally Posted by Binish Joshi

After the installation of Avast Antivirus, something like this appeared
What do I do??

1.Click on "view setup logs" and take a pic of it and upload here
2.Restart your computer
3.Have you had installed any antivirus before Avast?

1 more replies
Answer Match 55.44%

I have just built a new PC with an msi z87-g45 gaming board, 8 GB of DDR3 memory, an intel core i5-4690k processor, Radeon HD7870 2GB GDDR5 pci3.0, a Seagate barracuda 2TB SATA lll HD split into 3 partitions an 850w Power Supply.
When I try to install Windows 7 pro x 64 it will not reboot to complete the installation can any one help me please. I have tried another HDD but same problem, I have tried the 2tb HDD in another PC that I have built and it installs windows 7 perfectly

A:Windows 7 will not restart on installation


Do you have a little more information on the exact time the error occurs. Technically if it finished up to the point it needed to reboot but just did not reboot, if you manually restarted it would continue so i am assuming its not finish part of the initial setup?

I know i have had issues when i have had to remove some ram in my system (oddly enough... not really sure as to why) when installing windows 7. Try only using one stick if possible and see if you get further.

7 more replies
Answer Match 54.6%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz, Intel64 Family 6 Model 45 Stepping 7
Processor Count: 8
RAM: 10176 Mb
Graphics Card: AMD Radeon HD 7570, 1024 Mb
Hard Drives: C: Total - 1886359 MB, Free - 1794088 MB; D: Total - 21139 MB, Free - 2646 MB; J: Total - 1907695 MB, Free - 1780717 MB;
Antivirus: Microsoft Security Essentials, Updated and Enabled

A:Windows 8 Pro Installation Failure after 90 % Restart

7 more replies
Answer Match 54.6%

Yesterday I tried to install windows 8 from windows 7. While it was installing, my pc restarted and now whenever it restarts it gives me a message saying: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot process. To install Windows, click OK to restart the computer and then restart the installation.

The question is what should I do to get out of this. Can I revert back to windows 7 and what OS is my computer currently running if any at all? I tried starting in safe mode but it failed because the installation failed. I tried using a windows 7 disc although I'm not sure if it is the correct disc and it doesn't boot. I tried setting it to boot on cdrom only and it always goes back to trying to install windows.

A:Windows 8 installation restart loop

Welcome to EightForums.

For Windows 7

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create

Did you make the OEM manufacturer's Recovery Disks?

For windows 8.

Try Cleaning the HD Drive, using Step one in this tutorial:
SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums
& than Reboot PC to install.
Clean Install with Windows 8 Upgrade

Clean Install - Windows 8
If you have a uEFI BIOs:
UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with

19 more replies
Answer Match 54.18%

INITIAL ISSUE: Could not bootLast week, I tried to dual-boot install Fedora Linux onto my Windows 8.1 PC (Asus CM1435 Desktop). I resized the Data Partition (not OS partition) by 100GB. I then restarted the PC, and Fedora seemed to work okay, however, I could not got Windows to start anymore. I then turned on Secure Boot and other Windows 8-optimized settings and tried to start up again; it did not work, Windows could not boot. I tried to search up some details on how to fix this problem, and I came across bcdboot and bootrec commands, and ran them (/fixmbr, /fixboot, /rebuildbcd), however, there was no luck, as /rebuildbcd gave me a 0 disks found error. I also followed the instructions here ( At this point, "Windows Bootloader" disappeared from the BIOS. Restarting resulted in a "Missing Operating System" error.I tried using a Windows 8 installation disk, and tried Reset and Refresh, but neither worked. Reset gave me "Recovery Partition could not be found" (was still there, just got messed up in the resize or something), and Refresh gave me "Disk where windows is located is locked" (perhaps from fast reboot?)Then, I gave up all hope on the current installation. I booted into my Windows 8 recovery disk, formatted C:, and installed it from there. When it got to "Windows needs to restart to continue", restarting put me to "Missing operating system", and I could not continue the installation. I tried it again, (formatte... Read more

A:Installation of Windows 8.1 doesn't continue after restart

Try this, for the second boot make sure the PC boots from the Windows 8.1 DVD, select Repair Your Computer on the next screen click Continue (Exit and continue to Windows)
The installation of windows continued?

3 more replies
Answer Match 53.34%

Hey there,

i did some searching beforehand, but cant find anything satisfying my specific needs for my troubles...
I spent the whole day installing and researching...

In case anyone knows where i can find further help, please let me know.

System Specifics:
Every part of the computer is completely new.
Its a selfconfigured system...

Processor: AMD FX-8120 3,1GHz
Mainboard: Gigabyte GA-970-UD3 (BIOS F4)
RAM: DDR3 2x4GB 1600MHz
Graphics: Nvidia GeForce GTX 560 TI 1GB
SSD: 120GB SATA 6Gb/s
DVD: SATA Liteone iHas122

OS: Windows 7 Home Premium 64 Bit

So basically my problem is what is stated in the topic already.

Windows loads the data off of the ORIGINAL (purchased it today) DVD, extracting files etc.
Then after the Computer restarts and loads, the installation process comes back up again, and shows the "moving dots" behind "Finishing Installation Process" for about 10-15 seconds, then they freeze... i left it for 2 hours. Nothing happened.
I tried unplugging everything during the reset, after another try to install it. It freezes.
I tried the "Shift+F10" --> explorer.exe . It freezes.

I tried a downloaded copy of Win7 Prof.... same thing, it freezes.
I tried 3 different Sata2 HDDrives, same thing it freezes.

I am out of options i know of.

What else can i do? Any other details i can provide you with?

I would really appreciate every single hint i can get.

Hop... Read more

A:Windows 7 gets stuck after installing restart @ Finishing Installation

It's possible its a driver hanging during those final stages. Enter Device Manager to look for any Devices in error (likely Video card) to uninstall the driver to allow installation to finish, then update it from desktop via optional Windows Updates. Device Manager - Access During Windows 7 Installation

Next try removing one stick of RAM to try install. Swap stick to try again. Then test your RAM - Test with Memtest86+

Next reset BIOS to defaults, then set SATA controller to AHCI to try install first (next try IDE mode), look for EFI boot disk in Boot order listings which must be removed to install to MBR disk on EFI BIOS, set HD first to boot then use one-time BIOS Boot Menu key to trigger DVD.

Next write the latest official installer ISO to flash stick, boot under USB, REmovable or HD's. Everything you need is here including steps to get a perfect install even for retail: Clean Reinstall - Factory OEM Windows 7

If stick fails, unplug DVD drive to try again. Then burn latest ISO to DVD using tool provided, try DVD install again.

Try wiping the HD with Diskpart Clean Command accessing DISKPART At PC Startup .

Test your HD using maker's HD Diagnostic extended CD scan followed by Disk Check from DVD command line.

If all else fails move HD to another machine to install plugged in alone, SysPrep to move HD to another computer before moving it back to problem PC.

9 more replies
Answer Match 53.34%

Hello, im currently running Windows 7 Ultimate 32bit on my laptop.

I wanna install windows 7 home premium 64bit in clean install, i have 2 installation DVDs of win 7 home 64bit, one is older, another is lil newer build (more updates in it), but none of them want boot up after laptop restarts. I also did try make bootable flash drive following all the rules, it also wont boot up from flash drive. I checked BIOS settings, i managed to boot from DVD, USB in force, still no luck. Maybe its something wrong with the DVD? files on the installation disk looks like this:

To bad i cant run setup.exe cause im running 32bit OS.

I wanna switch to 64bit cause im thinking my system will work faster in that way, maybe im wrong?

CPU: Intel T6600 Core 2 Duo 2.2Ghz
Video: ATI Radeon HD 4570 512vram

A:Cant boot from cd, or flash drive windows 7 installation after restart

1) I've run both 64 bit and 32 bit win7 on a 3 gb system similar to yours and have not experienced any speed increase in 64 bit. 64 bit windows lets you take advantage of memory greater than 4 gb in case you have it, thats all.

2) You said one dvd is a newer build so I presume these are home made dvds, perhaps with updates slipstreamed? Its possible theres something wrong with them. You can try using the original dvd to install 64 bit.

5 more replies
Answer Match 52.92%

Hey, I'm trying to re-install windows 7. Right now I have 32bit, but I'm trying to install 64, however I cannot delete nor format partitions. By the way, I'm installing windows from USB, so how can I solve this problem ???
During installation it says:
""To make changes to partitions, restart Windows from installation disc.".

A:"To make changes to partitions, restart Windows from installation disc

Did you boot up with the USB, or did you start the install when you had Windows running ?

8 more replies
Answer Match 49.56%

I got a new HP today and as soon as I got it home, it boots up and then the error message "Windows could not complete the installation. To install Windows on this computer, restart the installation." and it wont go beyond that, I click OK and it boots up again with the same message. Please Respond!

A:Why does my computer display "Windows could not complete the installation. To install Windows on this computer, restart the...

Do you have any usb devices connected to it or any media inserted such as CDs? If so, disconnect them and try again.

6 more replies
Answer Match 46.62%

I am helping a friend who is a not very experienced PC user with Windows 7 on her HP Pavilion desktop - I am somewhat more experienced but still not an expert.  She thinks she inadvertently accepted the suggestion on her screen to convert to Windows
10.  She had not intended to do that and I think she subsequently switched the machine off to prevent it from continuing although she is unclear about that.  Afterwards every time she switched the PC on she was faced with messages saying the system
was attempting to repair itself but it kept failing to do that and effectively looping round options.  i have tried loading a Wndows 7 recovery disc and it reports that it can only see a Windows 10 system on the hard drive.  Eventually I used the
recovery disc to set up a new version of Win 7.  It now shows me two previous Windows folders Windows.old and Windows.old000  
The Windows.old000 appears to be her previous Win 7 so I guess the Windows.old is the failed attempt at Windows 10.
She did not have much on her system other than Microsoft Office and Norton.  All she really wants is to get either her previous Win 7 working again or for her version of Office to work on the new Win 7 I have installed.   I have not tried to run
any of the Office suite as I am guessing they will say they are not registered on the new version of Windows and I do not want to possibly change what might still work on the old version.
Can anybody suggest h... Read more

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Answer Match 46.2%

Hp ENVY TouchSmart 17-j017cl Notebook PCI have bought 4 recovery DVD FOR HP support. When Recover completed. My windows 8  64bit is not active.Any one helpe me ? 

A:when Recover completed. My windows 8 64bit is not active.

"If your computer came with Windows 8 pre-installed, the following conditions might cause Windows to require activation through Microsoft: Completing an HP System Recovery after recovering from HP Recovery Discs".  Please click this link: "Activate Windows over the Internet".  If you found my answer helpful please say thanks by clicking on the Thumb's Up icon.        If my answer solved your problem please mark it as the Accepted Solution. Thanks!

1 more replies
Answer Match 46.2%

I use dvd flick to burn dvd's and once its finished windows media player automatically opens and starts playing it. I was wondering how to change that setting i burned a dvd overnight and it played on repeat for 8 hours

A:windows media pl auto plays completed dvd

dvd flick will have settings somwehere which are ticked saying " open finished item with wmp " look for that and untick it

1 more replies
Answer Match 46.2%

after updating my ipod i was given the choice of updating a new version of itunes. i did so. of course, i was instructed to restart my computer. now i cannot get it to restart. it counts down to zero as if it's going to restart but is frozen after that. i have windows xp. any suggestions? (i'm a beginner)

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Answer Match 46.2%

Hi there hope you can help. I had down loaded AVG 2011 and It was installing when my son accidently pushed the cancell button. Where can I find it on my computer to continue installation. Went to AVG site no help there!! Hope you have a solution to my problem.

A:How can I restart AVG Installation

Click on download now here, under the free edition 2011

1 more replies
Answer Match 45.78%

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.16518  BrowserJavaVersion: 10.51.2
Run by Home at 17:20:04 on 2014-03-08
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.7928.5523 [GMT -7:00]
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Google\Update\\GoogleCrashHandler.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files (x86)\Flip Video\FlipShareServer... Read more

A:Windows 7 completed infected with malware/trojans/virus

Hello and welcome to Bleeping Computer,please run the following:Please download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

21 more replies
Answer Match 45.78%

Hi all
I got a trojan on my PC , did a full scan with malware bytes and it found some files which where deleted.
the damage done was quite extensive , many directories had access denied , there was a strange user account which I removed , and many directories were shared , and some directories where replicated up to 20 times , my drive space decrease by about 100 gig ....
after some trying to fix the problems manually I decided to do a system restore point back to a week ago.
It has now been running for 9 hours , the first 5 hours was ' restore initializing ' , then for the last 4 hours its: ' restoring the registry ' , the hard drive light is constantly flashing.

- windows 7 ultimate 64 bit

at this point I'm not sure what to do , any advise please

A:windows restore running for 9 hours.still not completed-advise please

I'm not sure if System Restore will remove all the malware. I could be wrong but I think it only puts important system files back the way they were. If prior to your problem, you created a system image, you can restore the image which should take care of it. Otherwise you may need to do a system recover and put it back to the factory image. But wait till you hear from some of the other member. If you need to do a recovery to factory image, I hope you can backup your important files.

2 more replies
Answer Match 45.78%

Sorry if I come off like I have no idea what im talking about, because....I dont! I had a virus last week that I was able to remove by following the steps of the "Remove Windows Recovery {Uninstall Guide} from this site. Everything seems to be working out just fine now except my start up menu is blank and when I have tried to print coupons using and it says i have to re-install my "coupon printer" So I click the install button, complete what it asks me to and still no luck. I think I downloaded the Java applet it asked me to like....5 times, but it still wouldnt let me print. Does anyone know what to do? I thought i read something about temporarily turning off any antivirus etc. software, but im not sure how to do that and if i WANT to do that {i dont want to risk anymore virus issues} please help!!!

A:Completed the Windows Recovery Unistall Guide....having an issue you have any trouble printing anything from your desktop?I tend to avoid strange websites that tell me to install something in order to optimize my experience...but McAfee Site Advior gives those two sites the OK.You need to be more specific...about what you were asked to do...what happened...and any onscreen error message.FWIW: If you follow every suggestion that you ever read on the will be very unhappy consistently . All advice/suggestions...are not necessarily good or full of knowledge .Your start menu situation may possibly be cured by running the latest version of Unhide.exe .Louis

1 more replies
Answer Match 45.78%

I Just got a new computer and upon first turning it on my daughter accidentally hit the button on my power strip turning the computer off mid-installation. Now when I turn on my computer it looks as if windows is trying to start but goes to a message stating "Windows could not complete the installation. To install windows on this computer, restart the installation." I then click "OK" and it just brings me back to the same message after re-starting. Could anyone please help me get this thing back on track??

Thanks in Advance...


P.S. I am running (or trying to run) Windows Vista Home Premium.

A:Help!! Cannot restart vista installation

Hello cgrite,

Welcome to the Forums!

If you have a Vista disc this Tutorial at the link below may help.

Startup Repair

If not does the machine have a Recovery Partition?

Let us know.

Later Ted

9 more replies
Answer Match 45.78%

all I see during install is press any key, then I see a panel saying starting windows, but then the computer just restarts and goes right back to the bios. this is a clean install of windows 7 from the upgrade cd on a 120 gb hd which until recently was working fine with windows xp until I got an error about a system 32 folder being no longer there, so I assumed I had to reformat, but when I tried my windows xp home cd the computer always froze during the installs "searching for previous version of windows", so I purchased a win 7 upgrade cd hoping I could install that,but it just restarts during the install right at the very begining before I even have an option for repair.
What do I do?
Im typing on my old 2001 computer, and the other computer is unable to repair or fix, so I was just hoping I could install fresh. Although it definetly isn't working.
Please help me!

A:restart at the start of installation

Hello sirdarkcloud, welcome to Seven Forums!

Have a look at this tutorial at the link to see how to use an upgrade disk to do a clean install of Windows 7 without having to install XP first; though you should do a wipe (secure erase) to the Hard Disk Drive first, out-lined in this second tutorial below.

Do a Clean Install with a Upgrade Windows 7 Version

SSD / HDD : Optimize for Windows Reinstallation

2 more replies
Answer Match 45.78%

Windows 7 installation restart loop - Microsoft Community

I tried to get answer also from microsoft but they couldnot help.

It is and olc pc.My pc specs are:

2 gb ddr, 256 mb gpu nvidia fx5500, 2.8 ghz p4 cpu, 160 gb hdd,300w psu

IT installed win 7 then restarted but after restarting, it always as soon as "starting windows" appears, it restarts.

I tried diagnostics, repair, etc but noone of them helped.

Can the reason be psu?

I also took hdd to another new computer and there, after this starting wnidows logo, i could see desktop.

So, why cant my computer start it?

A:Installation goes into restart loop

Where are you getting your version of Windows 7 from?

It may be that Windows is not able to find the correct Windows 7 drivers for such old hardware.

2 more replies
Answer Match 45.36%

Can someone please help me with the followiing error?

Windows can't open Add a Printer Operation could not be completed (error 0x000006b5)

I am able to run Add a printer using the command prompt rundll32 printui.dll,PrintUIEntry /il"

When the Add a printer window opens I get as far as selecting the port and there are no ports listed not even in the drop down. It worked fine yesterday and nothing new has been installed or uninstalled. I have tried disconnecting my printer from the desktop and rebooting without the printer and then reconnecting the printer and rebooting, Nothing seems to work.

Any ideas?

I am using Windows Vista Home Premium x64.

I admit I even tried to add the printer on my Vista Laptop, Windows 7 laptop and the printer seems to be crapping out on each one. I am thinking it is possible my printer is dead but can someone confimr that?

A:Windows can't open Add a Printer Operation could not be completed (error 0x000006b5)

Two ways to confirm it. Try it on still another computer and try your computer with another printer.

7 more replies
Answer Match 45.36%

I just spent the last 30 hours downloading and installing all the update for 8.1 on my new Acer Laptop. Now the system will not shut down, update will not open and restore does not work. Also the sound system does not work. I've tried the recovery options but all I get is unending aero. Shutdown produces background apps still running and will only work if I physically turn off the power.

I'm at a loss to know what to do next. I did not expect to have these problems with a brand new system and by following all the proper procedures for updating.

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Answer Match 45.36%

Hi -
Searching for some answers to a problem that's suddenly affecting my PC ; and found this site ;
(Was able to post the confirmation /activation link off my iphone )
For no apparent reason I seem to have a problem with my home computer that runs Windows 7.
Firstly I found that on opening Windows Live Mail - it would freeze ; I cant access mail.
Usually the note is that 'Windows Live Mail' did not shut down correctly last time I used it. -
I can however go to and log in there OK.
I then thought I would do a basic system restore - but for some reason the last restore point I now have is only a day old ; when the problem began.
I have had the same computer/system operating fine for many years.
I wondered if a firewall was stopping something - so temporarily deleted AVG ;  That didn't help at all, so I went to download it back again - but cant.
Likewise I cant download pictures to facebook for example, although I canopen Fb OK and  write/post there.
I checked that I had ample space on the computer, as a reason I can no longer download things - and yes, that is fine, ample space left.
To summarize ; I cant download anything, upload anything, and windows live freezes a minute after I open it, not letting me read emails or do  anything.
Apart from that, as far as Browsing/google etc all else is fine- as normal.
I can not think of any activity Ive done to alter settings, and rarely look at/download anything that may have been... Read more

A:Windows live mail frozen & downloads/uploads cant be completed

I would like you to repair Windows Live Mail to make sure that it's not corrupted.
To do this, please follow the steps below:
Make sure all your junk mail settings are set up and saved the way you want and close out of Live Mail.
Go to Control Panel then click Programs.
Click Programs and Features.
Right click Windows Live Essentials 2011 then click Uninstall/Change.
Select Repair all Windows Live programs in the dialog box.
After the repair is done, reboot when asked.
Problem with downloading is there any message or something? More information please.

5 more replies
Answer Match 45.36%

Hi Folks

Can I join the band wagon please ?

I am having the same problems (multi BSOD and also random reboots )

Attach snip 1 and snip2 are grabs from Bluescreenview and the dump.pdf need rename to dump.dmp due validity of upload extensions ( all three are from the last BSOD). This is all since a reformat of HDD and a clean install. I know I am a bit thick but I do not understand any of this.

Have used mem86 to test ram (2 x 1Gb) with no problems all passes also removed one stick and swapped so any pointers / help please

Attached Thumbnails
Attached Filesdump.pdf (135.0 KB, 0 views)


Asrock board K7VT2
Graphics Radeon 9250
Mem 2 Gb ( 2x1Gb)
Windows 7 32bit

A:More BSOD and restart problems after new installation

I am a big fan of Nir Sofer's work, BUT blueScreenView more often than not, doesn't point out the correct causes. Similarly Who crashed is even worse.

I prefer to use WinDbg (the Windows Debugging Tools) to read the memory dumps. It is the Gold standard for those of us that do this and often will give us the answer by itself. (we don't need the full jcgriff2 report each time).

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP
We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

Qu... Read more

5 more replies
Answer Match 45.36%

Hi everyone,

In Windows installation process, After installation files of Windows 7/Vista are copied, laptop can not boot anymore to resume the process.
Also this occurred even after the image backup is restored on formatted C:!
However, after this the laptop can not boot by any bootable DVD! - it pauses on a black screen with a blinking hyphen.

After C: is recreated and formatted, this process can be repeated!

I repeated this with a new brand HDD; That occured again!
I think something wrong with my laptop (hp pavilion dv2000).

What's your opinion?

Thanks in advance.

A:Win7 installation can't resume after 1st restart

Wipe your HD before installing: SSD / HDD : Optimize for Windows Reinstallation

Where did you get Win7? If you burned it yourself, try burning another DVD using ImgBurn at 4x speed. Make sure ISO says "Bootable" in text at left when loaded.

Remove all but 2gb of RAM to try install, all peripherals and other HD's.

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Answer Match 45.36%

Hi, I have a 2.8 Ghz, P4 processor with 768 (512 + 256) MB ram and an Asus p5rd1-vm motherboard with a 128 MB ATI-Radeon Graphics Card. I have been running Windows XP for years. I have decided to upgrade to Windows 7 finally after reading all the reviews. I managed to get windows 7 installed but after i rebooted, "unknown error" appeared on screen. Any ideas why? I have not upgraded my BIOS (bcoz I don't know how to safely do so for my hard disk). Is this a reason? Please Help

A:Unkown error after installation and restart

Quote: Originally Posted by SlapStick77

Hi, I have a 2.8 Ghz, P4 processor with 768 (512 + 256) MB ram and an Asus p5rd1-vm motherboard with a 128 MB ATI-Radeon Graphics Card. I have been running Windows XP for years. I have decided to upgrade to Windows 7 finally after reading all the reviews. I managed to get windows 7 installed but after i rebooted, "unknown error" appeared on screen. Any ideas why? I have not upgraded my BIOS (bcoz I don't know how to safely do so for my hard disk). Is this a reason? Please Help

due your information. i didn't know certain about your issue.
what error you we can give you solutions on it.
that's you means you already finish installation of windows 7 and then you restarted and got the error?

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Answer Match 45.36%

I posted this problem in another thread initiated by someone else, but the thread title says "solved." My problem is not solved... so I thought I'd re-post it.

brand new hdd; fresh installation of full-and-and-legal-version XP Pro sp2.

In my other post I listed all the things I have already tried -- searching for some files to delete (not there), downloading a MS patch re C++ something, and even downloading and installing "quick shutdown" software -- no help; no change. I even switched my cable modem back to CAT cable connection rather than USB. Still... I cannot shut this thing down except by waiting for the restart and holding down the kill button on the box.

My event-viewer log talks about some errors regarding "side-by-side" that mean nothing to me. There is no software (that I intentionally installed, anyway...) with a name like that.

Please help. Thanx.

I do NOT have any Rovio stuff on the machine

A:shutdown restart new XP installation on new drive

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Answer Match 45.36%


Whenever I shutdown, or try to restart my computer, my computer crashes and I receive a similar message: Message between the lines:

*** STOP: 0X0000009F (0X00000002, 0X88D40D70, 0X88D40D70, 0X00000000)
Begining dump of Physical Memory.
Dumping Physical Memory To Disk: 1

This dumping goes from dusk: 1 through disk 100 and then computer comes to the panel where I have to type my password to restart it.

Because of this problem, I can not install a Printer or update any Software, because after an update or installation of a Printer, the computer has to shutdown automatically and has to restart it's own. It is giving me a trmendous problem. Any Solution.

Please reply me directly on my EMail: [email protected]

I appreciate.


Muhammad Riyaz
[email protected]
Manassas, VA

A:Shut Down, Restart and Installation Problems

RSM123 - Win2k or, most likely, he is using Win XP has that kind of error.

M. Riyaz

Q315249 - Microsoft has this error listed... follow the instructions CAREFULLY!!! Hopefully this will help you

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Answer Match 45.36%

Whenever I install AIM on one of my families computers it restarts after the install finishes and it launches AIM, it works on all my families other computers though. Here's the computers HijackThis log: (Yahoo! Parental Controls are installed for my brother)

Logfile of HijackThis v1.97.7
Scan saved at 2:02:02 PM, on 5/12/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\Program Files\2Wire\Gateway\2PortalMon.exe
C:\Program Files\Messenger Plus! 2\MsgPlus.exe
C:\Program Files\Advanced Security Level\newadmin.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\hexstar\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Read more

A:[SOLVED] Installation of AIM causes XP to unexpectedly restart

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Answer Match 45.36%

I currently trying to quad-boot XP Pro, Vista Ultimate, OS X 86, and Ubuntu on my Laptop (I bought a 500 GB HD for this specific purpose). I got XP installed with very little problem (other than the SATA driver problem) & am not trying to install Vista. I got it to install all the way up to the point where it has to restart & it goes through the POST and everything and when it gets to the first screen where it trys to boot from the disc, I let that time out. But when it gets to the end of the time out, it stops loading. It stays at this screen with the blinking cursor at the end of the "Press any key to load from CD....._" messange. It doesn't respond to any button pushes except to turn the computer off and the Ctrl-Alt-Del combination. I've tried taking the disc out at bootup and I've tried reinstalling it and I've also tried a diffent image burned to the DVD and nothing seems to make a difference. I would really appreciate some help with this extremely frustrating problem.

A:Vista Installation Freezes After First Restart

Hi -

You mentioned trying a different image burned to the DVD - are you using a genuine Vista Ultimate DVD? Is it OEM or full retail?

Regards. . .



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Answer Match 44.94%

Hello,when I start my computer (Windows XP SP3) I get a command prompt window stating:The operation has completed successfullyThe operation has completed successfullyThe operation has completed successfullyThe operation has completed successfullyThe command prompt location is: "C:\Documents and Settings\[my login name]\Local Settings\Temp" and the file is called 599.exeI'm not sure what this file is, I scanned with Norton Internet Security 2009 and it did not detect a virus. I've scanned my computer with Spybot search and destroy and NIS to see if I have any virus's or spyware etc. nothing comes up.Below is the DSS.txt file, attached is the attach file.I've removed any instances of my login name and replaced it with "[login name]" the weird thing is the 599.exe process running the in background and the very very odd thing is the folder which has random numbers and then my full name "C:\Program Files\1218164934" as processes. Folder contains: "[full name]1218164934L.exe", "[full name]1218164934W.exe" and a folder with my full name. inside that folder are the following files: "1218164934.box1", "1218164934.box2", "1218164934.box3", "12181649341", "12181649342". I have also scanned this folder, and nothing has come up.Looking at the attach file I see that nero has created a sidebyside error and it generates the error message of "The operation com... Read more

A:On windows XP SP3 start - Command prompt message: The operation has completed successfully (4x)

on the next restart my computer went haywire. I guess I needed a restart to figure out the problem. 'Advanced virus remover' was the problem, spybot search and destroy cleaned it all out. I cleaned out my temp folder to stop the 599.exe (nero was not the problem as I uninstalled it and still received the screen). I edited the start menu items to take out 599.exe and a file called winupdate.exe which was also put there along with another file similar to it that had been put in my prefetch folder with a .pf extension. I deleted the [my full name] folder and misc. files in there by booting into linux. Also I had this problem ( hxxp:// ) I followed the directionsDownload LSPFix.exe from and run. Check Off <I know what I'm doing...> Move Winhelper.dll to the Remove side. Click Finish. Reboot.I should have guessed something like that was up since firefox worked fine (except for that problem) and IE couldn't even connect.Hope that helps anyone with the same problem as me!

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Answer Match 44.94%

Alright. I have quite a bit of computer experience, but this one is beyond me. Now, this is a very long story, but I will cut it short. I don't intend to write a book entitled "Doug's Adventures With Incompotent Microsoft CEOs", but if you have any questions, ask.

Here's how it works. I've got two operating systems on my PC. Both are Windows 2000 Professional. One is just your daily-style operating system. Microsoft Office installed, etc. The other one has only games installed and is optimized for gaming. Yeah, I'm a nerd. Who isn't. OS #1, the non-gaming one, is installed on my 20 GB Quantum Fireball HD (which has one partition). OS #2 is installed on my 120GB WD Caviar, which has two partitions. OS #2 is located on the first partition. There is no OS on the second.

Ok. Now, someone (who at the moment I have YET to identify) loaded up a Windows 2000 Pro boot CD. What they did (I believe I'm right, not just because I'm always right but because the world is conspiring against me as I type) was they loaded up the installation under DOS and started an upgrade on Operating System Number 1. That is, the one *with* Office and *without* all the games (why Microsoft would make this possible, to upgrade Windows 2000 to Windows 2000, I have no idea). As you know, after a certain point in time the Setup utility reboots your system into a Windows-style GUI. That's where I'm stuck right now. When I try to boot up the OS, it loa... Read more

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I had to wipe the main drive on my notebook and during the reinstall of vista my computer restarted unexpectedly and vista couldn't finish installing now when i try to start up my computer it tells me i need to restart the instillation and restarts again. i can usually get the desktop to stay up for 5 seconds before windows restarts but i cant do anything in that time. If i could get the desktop to stay up longer i could probably fix it. How could i get the desktop to stay up longer? or how could i manually restart the vista instillation with no disc?

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Answer Match 44.94%

Built my own PC almost 2 years ago and has been down since around Christmas with the same issue. Every time I install Nvidia drivers for my graphics card and it either reboots during install or it will get stuck in the restart loop after I reboot to complete installation. I thought it was my Graphics Card so I sent it in to be replaced came back with same issue, Thought it was the hard drive so I replaced it but no luck having same issues. I have been messing with this for almost 6 months and would just like my PC back. If someone could help I would be forever grateful. attached file to help with trouble shooting.

A:Restart Loop after installation of Nvidia Drivers

I am extremely sorry that this thread was not attended to. There are not many people in this field.
In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.


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Answer Match 44.94%


I tried several times in the last 2 years to install SP3, but I never succeeded to restart from hibernate, so that I always had to return to SP2.

As MS won't support SP2 any longer, I now HAVE to install SP3 defintively. So I hope, somebody can give me the right advice. The problem is as follows:

No problems at all with SP1 and SP2. No changes in Bios or other software. After installing SP3 (with all actual updates) the system comes up from hibernate with the resume-bar up to the end of loading. Then it hangs for about 2 or 3 minutes and afterwords the following screen (sometimes only!) shows "preparing hibernating" and then hangs definitely.

I watched, that the writing of the hibernate-file follows VERY short time after the message "preparing hibernating" instead of the former time of about 5 to 10 seconds, so that I assume, that the hibernate-file is written too early and incorrect and therefore corrupt every time.

I tried already the following:

- I closed all programs before hibernating
- I deleted and recreated hiberfil.sys
- I replaced msgina.dll by old version, which worked fine
- I enlarged pagefile.sys
- I defragmented the volume and let run chkdsk

What else (instead running furtheron SP2) can I try, to get "my hibernate" back. Hopefully somebody can help!


A:[SOLVED] Restart from hibernate fails after installation of SP3

and welcome to the Forum

FWIW . . I do not use hibertate on XP systems . . too problematic. In Power settings, I set the time for the hard drive to shutdown but turn off suspend and hibernate

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Answer Match 44.94%

Hi SF!

I'm using Win7 Enterprise SP1 32-bit

I'm making a test equipment to test a USB device that uses a FTDI-chip (232R). This FTDI-chip has a S/N a Vendor ID (VID) and a Product ID (PID) along with many other settings.

My problem is:
1. I get a new USB device (not flashed in anyway) from the manufacturer, insert it into a USB port on the computer and windows install the standard device drivers included with this device (these are the same for every device) and no windows reboot message is visible.

2. Now I set the S/N, VID, PID to something I like, then I have to remove the USB device to set the settings. When I insert the device again Windows install the device drivers once again, but this time it prompts me with the message "Restart Now or Restart Later". I press "Restart Later" and the device works fine anyway... BUT Can I somehow get rid of this message?! It's very irritating to get the question on every unit I test..

A:Disable restart after device driver installation

It probably wants a restart to set the settings you put in and until you do the restart you will recieve the message

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Some time ago I installed some software (on Windows 8.1) that went wrong (couldn't install the software and subsequently a computer crash) and the installation was messed up.

Now, every time I boot my machine I am getting the standard Windows needs to restart to finish the installation dialogue.

I can't get this to go away. No matter how many times I restart.

I didn't have a restore point set up prior to this (as this is a relatively new Windows installation) so can't restore out of this problem.

I was wondering if someone could tell me how I can kill this process that is causing this restart message as I am unable to find what I need to do to stop this from happening.

Thank you


A:Stuck in Restart to complete installation loop

Obviously something wrong with that program, see what happens from the Safe mode.

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I wrote yesterday that my external devices would not work (camera, printer) and I can't run any installation of new programs because after installing you have to restart and my computer hangs on restart or turn off.

Today, the printer works (I have dug deep into troubleshouting) but I still can't click on my Kodak Software (it hangs up the computer) and when I powered off to get it the computer going again , I decided to try to install a new free spy software to see what would happen and again had to restart after installing and again the computer hung. So I tried to install different programs and again the same thing happens. I have dug into Device Manager and worked with that, I have dug into System Config. and even tried what HP web site said to do: in the System Config. work down on all the selective groups and every time you have to restart I got the freeze so I only got so far down the list because I was afraid of turning off and on with the power button.

Even with a good anit-virus program and two spy programs installed by a tech. could it be that somewhere I got a virus from the camera when I put it into the computer to download the pictures?
My computer is a HP Pav. Windows XP, Rams at 512, Windows Firewall, Pop-up Starter (installed also by Technican). The camera is a Kodak with Kodak picture software. It was working great a week ago.

A:Running installation of anything won't work because restart hangs

what you are describing is usually the result of a device driver or .DLL file that is either corrupted or windows simply doesnt like it. try running system file checker, with your XP disk in the optical drive open a command prompt and type
sfc /scannow this will check your system files and replace or repair any that are missing or corrupted.

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Answer Match 44.52%


Well, I built a new computer for myself, every piece of it brand new. So I slapped a brand new harddrive into my old chassis and I'm setting that one up for my parents.

I tried to install a 32-bit version of WIndows 7 via Upgrade disk on a clean drive. Worked doing the 64-bit version on my new PC, but right about when it says "Loading System Services", it says the installation can't be complete and that I have to restart it.

Not sure what to do here. Looked up some solutions but they're not really helping.

A:"Cannot complete installation. Please restart installation."

Please fill in your System Specs in bottom left hand corner of post.

Where did you get Win7? Is this a disk which has successfully installed before? Did you burn it yourself?

If so after confirming or downloading another ISO try burning another using ImgBurn at 4x speed.

Reset the BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. While in BIOS setup set SATA controller to AHCI.
Unplug all other HD's and peripherals.

If install fails again, post back exact error message text or you can google it yourself to see how others resolved it.

Next wipe the HD with Diskpart Clean Command from DVD utilizing DISKPART At PC Startup

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Answer Match 44.1%


i have had this problem for days now and im now out of ideas. I just recently upgraded to windows 7, which was working perfectly fine. On one ocassion though i connected my laptop to my LCD tv to watch a movie, via media center(a bit stupid i know) .Having done that the my computer just frooze(or was workin very slowly) causing me to force a restart. From that time onwards it was no longer working normally (could not change background, loading time slower etc), therefore i decided to reload windows 7.

I load my windows 7 cd which did the intial part of the installation normally. It had to restart of which it did. then arose the problem.

After showing the "windows starting" page it shows the mouse pointer(which you can move around) it then flashes and shows the mouse pointer again in the middle of the screen, afterwards it then restarts.

This has been happin with all the windows cd i have, that have a boot from the cd feature(windows vista, windows 7 recovery etc). my ubuntu cd works i dont think its a hardware problem, but could be.(dont know anymore)

Please do help, i have no idea whats wrong....i just want my system to run normally again

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Answer Match 44.1%


I have laptop Satellite A300-24Z and I try to install windows 7 on him, during the installation the computer restart or getting the blue background screen (not BSOD) and stuck.
It?s usually happened on the extracting the files step.
Please help

it?s not a hard disk I already replace it without any luck

A:Satellite A300 - hardware restart during the Win7 installation

I own A300 too and almost two years I use it with Win7 32bit. I had no problem to install Win7.
Do you use original Microsoft installation disc?
Set BIOS to default settings and try it again.

7 more replies
Answer Match 44.1%

Hi all,

I have installed McAfee on my computer (I know, its the worst antivirus ever, but I have a year's subscription left and I need to use it for that year being). After installation, my browser (win 8 IE9) would not work. It would say something like "Waiting for" and perpetually be like that. A quick restart would often fix the problem but more than not the next time I open the browser would not work again. I have yet to try this issue on other browsers.

Does anyone know why this is happening and what I can do to fix it?

A:Browser does not work after McAfee installation, restart a quick fix.

You won't want to hear this, but don't use it just because you have a year left. Uninstall it and install a free AV like Microsoft Security Essentials or Avast! I can't really help with your issue, sorry. A Guy

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Answer Match 44.1%

The program in question was Roxio Creator 2010. I restarted the computer to complete the process.

An error message appeared " windows could not be started as CPSC Common Tools2 is missing...". I chose to cancel, but then the password request was on screen as normal, and everything seems to be OK.

How can that be; do I need take further action?

A:After a program re-installation restart produces error message

Completely uninstall Roxio 2010 via Control Panel/ Programs and Features.
Reboot then reinstall Roxio 2010 and see if that resolves the problem.

1 more replies
Answer Match 44.1%


i have had this problem for days now and im now out of ideas. I just recently upgraded to windows 7, which was working perfectly fine. On one ocassion though i connected my laptop to my LCD tv to watch a movie, via media center(a bit stupid i know) .Having done that the my computer just frooze(or was workin very slowly) causing me to force a restart. From that time onwards it was no longer working normally (could not change background, loading time slower etc), therefore i decided to reload windows 7.

I load my windows 7 cd which did the intial part of the installation normally. It had to restart of which it did. then arose the problem.

After showing the "windows starting" page it shows the mouse pointer(which you can move around) it then flashes and shows the mouse pointer again in the middle of the screen, afterwards it then restarts.

This has been happin with all the windows cd i have, that have a boot from the cd feature(windows vista, windows 7 recovery etc). my ubuntu cd works i dont think its a hardware problem, but could be.(dont know anymore)

Please do help, i have no idea whats wrong....i just want my system to run normally again

A:Computer restart every time i insert an installation disc

If your Ubuntu CD works you might try using the Partition Editor on that to clear your HD, then use your Windows CD to install that? Just an idea...

1 more replies
Answer Match 44.1%

I've been trying to look around if someoen else is having this problem but haven't really found any answers.

Basically what I'm having is after booting W8 Installer using USB Flash drive and installing, it all goes smoothly, however after that all is done it's asking for a restart and to remove the usb drive.

When it has restarted it ends up at a black screen with a white windows text and a spinning "loading" icon. I've already been waiting over 40 minutes and it makes no sense anymore.

What I have already tried

I've tried already downloading the official ISO file directly and then burning it to the USB drive and also tried the 5mb exe file you're able to download from their official site and burning it to the usb from there. Still same thing happening.

My PC should be compatible, W7 runs smoothly etc..

Some specs:
8gb ram
gtx 560 ti video card
amd athlon ii 4x 631

Here's the picture how it looks like:

A:Stuck at black loading screen after first installation restart

I'm afraid that I won't be much help - but I did have a similar problem with Windows To Go.
Waiting may work - mine took an awfully long time, but I had walked away from it and came back an hour or two later.

If it doesn't work, then try disconnecting all non-essential devices. Remove all devices plugged into the computer via USB/1394/eSATA/etc. Remove any cards that are plugged into the motherboard that you absolutely don't need. Use a generic mouse and keyboard if possible. In short, remove anything that you can that isn't a Microsoft OS component (even Microsoft video cameras, etc).

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Answer Match 44.1%

i had a problem with my previous kaspersky internet security 2013, so i uninstalled it and tried to reinstall but it keeps on showing "restart computer to continue installation" after rebooting. i tried to download and install trial version of 2014 version, but still the same problem is coming. please help me to get out from this problem i have bought license key also but this problem comes during installation. please help me out

A:kaspersky(kis 14)installation problem,shows restart computer

Remove all traces of Kaspersky from your machine, then Run the removal tool to uninstall Kaspersky
Reboot your machine and attempt to re install.

3 more replies
Answer Match 44.1%

I've got a problem. This laptop starts over after reboot, within 2 minutes. Gets the error: Windows has encountered a critical problem and will restart in one minute.

MS Security Essentials thinks it has SIREFIR. But wont clean. I cant get MALWAREBYTES to run.

Would hate to reinstall... Attached is FRST log.

What's my next step?

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 25-07-2012 01
Ran by SYSTEM at 25-07-2012 11:22:11
Running from F:\
Windows 7 Enterprise (X86) OS Language: English(US)
The current controlset is ControlSet003

========================== Registry (Whitelisted) =============

HKLM\...\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [30040 2009-02-26] (Microsoft Corporation)
HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [141848 2009-09-23] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [173592 2009-09-23] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [150552 2009-09-23] (Intel Corporation)
HKLM\...\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [843712 2012-01-02] (Adobe Systems Incorporated)
HKLM\...\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device... Read more

A:Restart loop: Windows has encountered a critical problem and will restart in one minute

Please do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
HKLM\...\Run: [] [x]
C:\Users\Project 9\AppData\Local\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}
endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.While you are still booted into System Recovery Options run FRST.

Type the following in the edit box after "Search:" so it looks like this:

Search: services.exe
Click Search button and post the log it makes to your reply.Reboot Normally.

2 more replies
Answer Match 44.1%

Hi All,

I have read many, many other threads that address infinite reboot loops, but none of the solutions have resolved my issue. I am hoping the community might be able to help me identify this problem.

I have just recently replaced my CPU and MB with the items listed below. After installing hardware, I ran KillDisk on the HDD, which will zero out the entire drive. The computer boots normally and will load into windows installation without issue. However, once Windows reboots to start windows for the first time, it is unable to do so. The load windows logo screen will load, and approximately right before Windows would normally load my screen goes black, the system turns off, sits off for about 1-2 seconds, and then turns itself back on and repeats this boot process. It turns off and restarts at the same time every time.

Steps I have done so far in an attempt to resolve the issue but failed with no change in the rebooting behavior:

1) removed all non-essential hardware (CPU, 1 stick of RAM, DVD drive, and Video card were the only things left), and tried reinstalling windows.

2) Swapping out one of the 2 RAM sticks I have to make sure it wasn't defective.

3) Trying to install Windows on a new harddrive to rule out that the HDD was defective.

4) trying to boot from the CD (After the initial install had partially finished) to see if HDD was related in anyway.

5) Installed a very simple DVI video card to see if ATI card may be the cause.

6) Resetting CMOS and rein... Read more

A:One initial Install Restart, Windows gets stuck in a restart loop

Sorry you are having these problems. You have already done the most logical things. If it's not the memory, or the video card, or the hard drive, and the only things you have changed are the cpu and mobo, then you might wonder if there is a problem with one of the two. You could always boot a live CD of Ubuntu to see how your computer responds. Or XP installation sounds like a great idea for a test.

9 more replies
Answer Match 43.68%

I installed the Vista Home Premium 64-bit service pack 2 without running the 'System Update Readiness Tool' because I was not prompted to do so. I also did not deactivate my anti-virus protection before attempting the upgrade because I did not know this was required and didn't see any warning that it was. As a result upon restarting my O.S. the installation of Vista service pack 2 starts automatically. That is until I receive the message as follows at the top of a black screen:
!! 0xc0190036 !! 4159/75360 (webengine.dll)
This occurs every time I attempt to start my pc. The anti-virus software is probably preventing the service pack 2 from installing files in the registry causing it to freeze during startup. It does not allow me access to Vista to rectify this fault or an option to retrace or deactivate the automatic install process.
I have an ASUS M3A78 Pro motherboard with BIOS version 0902. I am also running the ASUS Express Gate O.S. which boots up prior to the Vista O.S. without problems. This has limited functionality and I cannot run any software that may resolve this problem such as RegCure, I can download it onto a USB stick but cannot install it without access to Vista.
Any solution to prevent me from disposing of my Samsung 1TB hard drive and regaining access to Vista would be appreciated.

A:SP2 download causing oxc0190036 error & freezing O.S. during installation on restart.

Express gate is entirely independent of the OS and as you have discovered, useless for your needs.

Essentially the error code means that the file that is trying to be patched by SP2 is corrupted. In this case webengine.dll
If you can get to a cmd prompt either through safe mode or the Vista installation/repair disc, you can try running sfc /scannow to attempt to repair the file


use the cmd prompt to delete/rename the file that will be replaced by SP2.

webengine.dll can be found at:
Here are a couple of threads with similar issues/workarounds:

Black screen on reboot during install, !! 0xc0190036 !! 4068/72408 (cdosys.dll.mui) flashing onscreen

SP1 Fails: Message: !! 0xc0190036 !!

Hope one of them works for you

6 more replies
Answer Match 43.68%

Hello everyone.

i have a strange problem

when i restart my computer i takes too much time for windows to finish loading.

but then if i turn off my computer and immediatly turn it on again it start very quickly.

how should i fix it?

A:windows 8.1 long restart but fast restart when turning on

Is Fast Boot in the Power Options of the Control Panel turned on or off?
Laptop or Desktop?

8 more replies
Answer Match 42.84%

Good morning all,

Last night I was tooling around on The Elder Scrolls Online when my computer suddenly turned itself off and back on. Shrugged it off, got back in, tried to log back into the game, and shut down again. Updated vid drivers, ran registry cleaner, repaired game launcher and launched again. At launch, the comp crashed and reset again. Two more times as I tried running as admin to isolate the problem. Finally gave up on the game (figured it was due to the update) and swapped over to a different game. Upon launch of that game, the computer reset again. However this time it wouldn't even let me log into windows. Either after the password screen, or before it even gets there (but always during Windows startup) it resets.

Ran in safe mode + networking. No problems. Tried watching some you-tube videos on some repair reset again. Ran memtest86 on 4 passes. No errors. Woke up, got back on, same issues. Tried to watch videos in safe mode....and at random time it resets computer again. No other actions have been able to replicate the shut down.

The first shutdown produced an error when i restarted stating that d3dx9_42.dll was missing. I clicked OK on the screen, and it reset again.

A:Restart at windows startup after first restart during gaming

Welcome to SevenForums,

If you can still log onto windows desktop, you can try reinstall the Microsoft DirectX End-Users Runtimes(June 2010) full package from HERE

Seeing you have a custom build i assume you've got the Windows 7 DVD which can help you doing a System Repair directly from the DVD or accessing to the System Repair options at boot..

You can first do the basis, and here find some related Tutorials that might help you solving your star-up problem aswell:

System Recovery Options - How to Boot to the System Recovery Options in Windows 7

SFC /SCANNOW Command - System File Checker

Startup Repair - How to Run a Startup Repair in Windows 7

Disk Check - How to Run Disk Check in Windows 7

Also looking at your Specs, you're not overclocking that core i7 3770S on that z77 Sabertooth?

4 more replies
Answer Match 42.84%

Hey guys,
im posting on behalf of my brother who gets frustrated and just wants to give up

Basically what was happening was during game play his PC would randomly shut off. It got worse as time progressed,more fequent restarts and then not even being able to power the system up.

Now he has been getting a message after the post screen saying:
Windows did not start up please choose from a start up option (somethingto that extent) then you can choose from safe mode or regular start up.

The problem here is that you cant select anything,no keyboard response and then windows automatically tries to load (windows load screen) and then a BSOD appears very briefly and the system restarts.

Originally I thought his problem was cooling,with the random restarts. But then it started restarting after about a minute that the PC was on. So I thought a dieing PSU. But the windows restarting has got me thinking a bad hard drive or something as an extra bonus to bad power/cooling.

This was a PC purchased from Ibuypower about 3 years ago. I hate that company with a passion.

A:Random restart/Restart after trying to load windows

Hey I appologize for posting this under the wrong thread. Didnt relize what thread I was under when I posted.

3 more replies
Answer Match 41.16%

We have 7 computers on a local network 3 of them have local printers 2 and are brand new Vista equiped. we shared the local printers on the vista machines but they are unaccessable from one vista to the other... it works from an XP to a Vista, but not from a Vista to a Vista.... go figure.... When we try to add the printers, the error message that we get is: "windows cannot connect to the printer. the local print spooler service is not running. please restart the spooler or restart the machine."
I would appreciate any help...
Thank you

A:windows cannot connect to the printer the local print spooler service is not running please restart the spooler or restart the m

I ran into this exact same issue today.
The way we fixed it was by checking the Properties on the Print Spooler service under services.msc.
Go to the Log On Tab and make sure that the 'Local System account' option is selected along with the 'Allow service to interact with desktop' box.
Then set the Print spooler service to auto and start it.  After that you should have no problem installing your printer (s). 

more replies
Answer Match 41.16%

Thanks to this forum I was able to remove Trojan.Pandex but now I can't validate XP. Microsoft web site has a list of solutions but none have worked.I get the following info from their site after attempting to validate.This copy of Windows did not pass genuine validation because the validation process could not be completed. There are several possible causes:Your system level security settings prevented validation from running. Your user account may not have the correct permissions necessary to run validation. Your system settings have been modified in one of the following ways: Security software may have been installed that inadvertently altered your Windows product ID. The validation controls you used were downloaded from a site other than the Microsoft site. You chose to run the validation controls in an alternate compatibility mode. Option 1: Follow steps in Microsoft Knowledge Base article and run validation againMost customers who receive this error are able to resolve the problem by following the resolution steps found in Microsoft Knowledge Base article # 822798 and then running the validation again. Option 2: Install the latest Windows Genuine Advantage NotificationsIf this error still occurs, we recommend that you log in as an Administrator and install the latest version of Windows Genuine Advantage Notifications. [0x80080205] Anyone have a clue how to fix this??Ken

A:Windows Did Not Pass Genuine Validation Because The Validation Process Could Not Be Completed

since you just opened a HJT thread you shouldn't be asking for advise hereAnd by forum quasi rules I shouldn't give anyAnyway that looks like a custom computer hope the dog didn't eat the cd

2 more replies
Answer Match 41.16%

Hey guys,

New to the forums here and i absolutely need help. Ive looked all around for a solution to this and although ive found some good answers, none are particular to my case. Heres the story (ill try to keep it short as possible):

Im installing Windows 7 ultimate onto an aunts computer.
They had Windows 7 RC1 on it before this (they wanted to upgrade it obviously since its going to expire soon).
The ORIGINAL OS they had on the computer (a Dell) was XP.

Now, i did a clean install and everything was working smoothly. I walked away from the comp and i came back and suddenly it said this: The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows,
click "OK" or restart the computer, and then restart the installation.

Now, restarting the computer just leads to this same screen so basically im going in a circle. The big problem i am facing is that she DOES NOT have the XP Recovery Disc, so i cant even go back to the original OS.

So i am in a big pickle here and i could really use some help. Is this disc im using now corrupted? In which case should i try to get another and do that?
Any help would be really appreciated.

A:Windows 7 install problem "Setup cannot be completed"

Take a look at these posts:

Tutorial quick reference list for Installing Windows 7

Questions to use for help with Installation Issues

Clean Install Windows 7

USB Windows 7 Installation Key Drive - Create

9 more replies
Answer Match 40.32%

MBR issue was came in lenovo laptop. DVD writer are read some CD's not all CD's. but DVD are not reading. so i install the Windows Vista (Home Basic) from a bootable pen drive.
firstly i deleted all the drives and create the three partitions.
during installation process when it reach to option of installing updates before complete installation option, it restart. after restarted it again start the installation of windows if i have not removed the pen drive when it is restart.
so when it is going to restart after installing updates option, i have removed the pen drive then it come to complete installation option.
i have query why it again start the windows installation during installation process.
Is there any problem in hard disk. please suggest.

A:laptop start the windows installation again during windows installation process

I don't know which version of vista you have so you can see both options here.
Clean Install with a Full Version of Vista
Repair Install For Vista
Both thanks to Brink.

10 more replies
Answer Match 40.32%


I need to do a repair of Windows but I do not have the original Windows installation cd. I lost it in a fire a years ago..Is there a workaround for this?


A:Perform a Windows repair installation without the original Windows installation cd

Not without having a Windows installation cd.

6 more replies
Answer Match 39.9%

Hi Guys,

I have a problem installing Windows Vista. The installation process works fine until after the 1st reboot that goes to "completing installation". It completely freezes at that point and after 1 hour or so goes to a black screen where i can see nothing but my mouse pointer.

I just got my laptop 2 days ago and it's brand new Vista compatible. In fact it came with Vista installed and it was working perfectly fine until I decided to reformat it so that I could check if my new hd i tried installing was the main reason for this installation failure.

I saw a post with similar problems explaining that the BIOS was in need to be updated, but my BIOS is up to date and vista compatible.

My laptop specs are as follows:

Inspiron 1720, Intel Core 2 Duo T7500, 2.2GHz, 800Mhz, 4M L2 Cache
2GB, DDR2, 667MHz 2
256MB NVIDIA GeForce Go 8600
17.0 inch Wide Screen UXGA+ TLLCD
Integrated 10/100 Network Cardand Modem,
8X DVD+/-RW Dual Layer Drive
Integrated Sound Blaster Audigy
Intel 4965AGN Wireless-N Mini Card
Can someone please help me out! Thanks.

A:Solved: Windows Vista installation freezes at &amp;amp;quot;completing installation&amp;amp;q

16 more replies
Answer Match 39.9%

I was trying to install windows XP home edition in my custom build desktop. Every time I tried to format my hard drive and install windows its coming back with not copying so many files from windows setup. Sometimes its copying the files when I pressed enter but sometimes I had to press esc to skip the file. I tried reformatting and every time it ended up in not copying some different files. These are the steps I have done so far
1) I replaced my optical drive with a brand new cd drive to make sure its reading the disc properly
2) I checked hard disk in BIOS hard drive test and its came back with no errors in it
3) I tried with 3 different windows installation disc to eliminate errors due to scratches on cd surface.

Could anybody please tell me what else I can do to complete my installation properly. Thanks in advance

A:unable to copy installation files during windows xp home edition installation. help ?

try 1 stick of ram until windows is installed.

2 more replies
Answer Match 39.9%

Hello. I'm not sure if this is the correct forum for this topic but I think it is.

I have a Toshiba Satellite laptop running Windows 7. Recently I made the decision to restore my system to "out-of-the-factory" settings using the Toshiba program that came with the computer to do this. This went well.

when this was done, the computer restarted, and after the normal start-up screen, it began installing windows.

About halfway through this process, my brother decided it would be funny to turn off the computer in the middle of the installation.

when I turned the computer back on, it went to the windows installation again, but very soon an error message came up saying

"the computer restarted unexpectedly or encountered an unexpected error. windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."

However, after pressing OK, the computer restarts, but the same error message comes up, leaving me in a loop.

So is there anything I can do to fix this? Or does my brother owe me a new computer?

Btw I don't care about losing data, I have everythign backed-up on an external hard drive.

A:"Computer restarted installation cannot proceed" installation loop.

I think you need to reformat C: (delete the partition) and (redo partition) using ntfs drive and restart the installation. Do you have a OS Windows Disk?

7 more replies
Answer Match 39.9%

Its me again........
I had my second laptop with Windows 7 Home Premium 64bit.

My problem occurs when I try to downgarde [clean installation] to Windows 7 Home Premium 32bit (using CD / DVD installation). This is what I do: -

1. Select "Custom (Advanced)"
2. Select "Particion 2 (Primary)"
3. Then it erorr at "expanding the Windows files". (I forget what the erorr) & told me to restart.

Then, Press Ctrl + Alt + Del to restart error appear.

Then what I do after that is, try to install the with my other version of Windows, the Windows 7 Ultimate 32bit (this one using USB for Installation), I repeat the same way as above, and really surprised me everything went smoothly, no error.

If is the DVD ( Windows 7 Home Premium 32bit ) is main problem, but it when okay on my dad & bro pc & I just bought it 3 months ago.

This problem is not a new problem for me, but already this already thousands times this problem occurs when I try to make a "clean installation" on my first & second pc.

Plus, both are still consider a new laptop [1st laptop - 2009 & 2nd laptop 2011 ]

If you want to say that my DVD Player is the problem,it very strange to me because I've tried to install other programs like Avira and everything went smoothly except for a Windows installation DVD.

Usually , the installation went good on USB but always problem with DVD , although the DVD is a new one.....

If possible, I want to use ... Read more

A:"Press Ctrl + Alt + Del to restart" error and Clean installation Erorr

What do the drives look like when you try to start the install? I always prefer to have blank hard drives, and then use diskpart to partition the drive the way I want before letting Window's installer to continue.

On an unrelated note, what programs do you have that aren't compatible?

2 more replies
Answer Match 39.9%

I am trying to install Windows 7 on my laptop. When I click on "upgrade" it takes me to a compatibility report that says "the computer started using the windows installation disc. Remove the installation disc and restart your computer so that windows starts normally." When I remove the disc and try to restart the computer, it takes me to a black screen with a bunch of computer gibberish on it and says "reboot and select proper boot device or insert boot media in selected boot device and press a key". In other words, I am getting a message from windows 7 telling me to reboot my computer without the windows 7 disc, but the computer WILL NOT reboot without the disc. When I click on "custom (advanced)" instead of "upgrade", it takes me to a page that says "where do you want to install windows?" with a blank box and a message at the bottom that says "no drives were found. Click Load Driver to provide a mass storage driver for installation"
I have tried everything in my capacity as someone who sucks with computers and need help from someone who doesn't. Thanks for the help.

A:Windows 7 installation compatibility report- remove installation disc

What is the BIOS set to boot 1st from? (Hard drive, CD/rom, USB)

6 more replies
Answer Match 39.48%

Hello everyone,

Insert any USB device to this computer, Computer keeps restarting and it wont stop doing that until I remove the usb device. I tried with all the usb ports on this computer and problem is the same. Even by hooking up a usb keyboard or mouse, computer wont get to the login screen. it keeps on restarting. It wont even go into 'safe mode'.
Anyone have any clue whats going on and the solution to fix it?

My appreciations in advance!.

A:Insert a USB device to this computer, It is going to restart and restart and restart

scroll down to 400, might help.

2 more replies
Answer Match 39.48%

I recently built a new PC, however I'm having a problem installing Windows XP onto my SATA drive. It works perfectly if I use an IDE, but this is what happens with SATA:
-Goes to the setup screen and puts on the necessary files.
-Asks me to format.
-Starts the 15 second restart timer, then restarts.
-I change the boot order to HDD first.
-It tells me "A Disk Read Error Occured. Press CTRL+ALT+DEL to restart" when it's supposed to continue with the installation.

I've tried the drivers that came with the motherboard and no-go. I've also tried with no drivers and it still gives me this error. One time, I believe it said something about "Boot", but it flashed on the screen too fast and restarted to see what it said.

EDIT: If I made a direct copy from an IDE drive onto this SATA one, is there a chance that might help? If there's a driver issue, it would have all the drivers needed on the Hard-Drive wouldn't it?

Motherboard: Asus A8N-VM CSM
Processor: AMD Athlon 64 3700 1MB L2 Cache
Case + Power: Antec Sonata II 450w PSU
RAM: Crucial Rendition 1GB PC3200 x 2
HDD: Seagate Barracuda 300GB 7200RPM 16MB Cache SATAII
GPU: Radeon 9600 XT AGP

A:Solved: SATA installation in XP = "A Disk Read Error Occured. Press CTRL+ALT+DEL to restart"

Fixed it simply by making a clone of my IDE drive on my SATA drive :-].

1 more replies
Answer Match 39.48%

Comp Spec

CPU ? E6600
GPU-ATI 4780
MB - Gigabyte 965P-DS3P (rev 3.3 I think although manual says 2.0)
Ram - GeIL 2GB (2x1GB) DDR2 PC2-6400C4 800MHz

What should have been a straight forward installation of a new SSD (that I have done before) has turned into a nightmare.

First of all I attached the hardrive and installed windows 7 without a hitch. Then for some reason the installation got corrupted (I think in my haste I restarted the comp while it was installing a million updates). No problem I thought, I?ll format the hdd and install it again. This is where things started to go wrong.
First of all I got the bootmgr missing error when trying to install from the disk so I created a bootable usb pen and everything seemed to be going fine, however when the system reboots it hangs on completing Installation and after 5 mins or so I get the BSoD (restarts too quick of me to read) and the comp restarts. I?ve spent hours/days trawling the forums and trying various fixes but none seem to work for me

What I?ve tried

- AHCI is enabled
- Swapped an usb keyboard for an old one (whatever they?re called)
- Disconnected everything when window reinstall during installation that I can (keyboard, mouse
- Disconected everything I Can from the MB ? wireless adapter, 3 sticks of ram (Left with 1 stick of 1GB), optical drive
- Swapped gfx cards
- Booted in safe mode as far as I could and tried to disable the VGA display adapters.
- Run RAM tests ? passed al... Read more

A:Windows 7 installation hangs at "Completing Installation” - I’m at my

Unplug all other HD's and peripherals,

Boot into BIOS setup, reset to defaults, save changes. Next if an EFI BIOS, enable Legacy BIOS, set DVD drive first to boot, HD second. Then set SATA controller to AHCI. Save changes and Exit.

Then boot into installer DVD or flash stick burned or written using tool and latest ISO for your licensed OS version here.

At first installer screen Press Shift + F10 to open a Command Box, type:

SELECT DISK 0 (after confirming Windows 7 target HD #)
CREATE PARTITION PRIMARY SIZE=102400 (for 100gb partition, adjust as desired)

Next click Install Now, then Custom install to Clean Install Windows 7 to the partition you created. If it fails then report back at which step and the verbatim error message.

In addition read over these steps to understand the tools and methods which work best to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7. The steps are the same for retail.

After install you can adjust partition size or Create new partitions for data, etc. in Disk Mgmt. We are creating the partition here to mark it Active which overcomes certain install failures.

9 more replies
Answer Match 39.48%

Hi, all. I'm in the middle of installing Windows 7 Pro x64, but it's giving me the message "Installing an unsigned 64-bit device driver is not supported and might result in an unstable Windows installation". This occurs after I click "Load Driver" and select my Rapid Storage Tech driver from my USB stick.

This is the driver I'm trying to install: Lenovo Support - Intel Rapid Storage Technology Driver Windows 7 (64-bit), Vista (64-bit) and XP (64-bit) - ThinkPad

I've even tried rebuilding my Windows 7 image in RT Seven Lite with the "Force Unsigned driver integration" checkbox checked. I still get the message after burning that ISO, and retrying the installation. How do I force unsigned driver installation?

A:[SOLVED] Unsigned Driver Installation During Windows 7 Installation

Nevermind, I just let the install finish as normal, and I haven't gotten any bluescreens. For future thread visitors, just make sure your SATA mode in the BIOS is set to "AHCI", and not "Compatibility", and you should be fine.

2 more replies
Answer Match 38.64%

Hi, all. I've loaded a driver into my Windows 7 Pro x64 installation, but it's giving me the message "Installing an unsigned 64-bit device driver is not supported and might result in an unstable Windows installation".

This is the driver I'm trying to install: Lenovo Support - Intel Rapid Storage Technology Driver Windows 7 (64-bit), Vista (64-bit) and XP (64-bit) - ThinkPad

How do I force unsigned driver installation (without rebuilding my Windows 7 image in RT Seven Lite)?

A:Unsigned Driver Installation During Windows 7 Installation

Welcome to Windows Seven Forums.

You could try booting into Safe Mode (F8 on startup) where you can choose to force unsigned driver installs in Windows 64-bit.

I think you can also do it by changing Group Policy parameters: Disable Driver Signing in Windows 7

8 more replies
Answer Match 38.64%

I just bought a new hard drive and a brand new Windows 7 Home Premium 64bit disc and I am doing a clean install on the new hard drive. it seems that everything is going normal, but at a random time during the installation, the computer just shuts off. sometimes it doesn't even get to the installation when it shuts off. sometimes it shuts off in the middle of the "windows is loading files..." black screen. there are no beeps when it shuts off or when I turn it back on. there are also no error codes. whenever i turn it back on it simply acts as if it never tried to install windows and starts the boot all over from the disc. i have no idea what the problem is. Please help ASAP

A:Windows 7 Installation - Computer Shuts Off During Installation

Take a look at these posts:

Common Installation Problems and Their Solutions
Questions to use for help with Installation Issues
Tutorial quick reference list for Installing Windows 7
Questions to use for help with Installation Issues
Clean Install with a Upgrade Windows 7 Version
Clean Install Windows 7
USB Windows 7 Installation Key Drive - Create

Can you post your specs
Filling out System Specs

9 more replies
Answer Match 38.22%

I accidentally infected my computer with security toolbar 7.1. I have done the 5 steps and i did not get a log from that first scan but here is the log it gave me on the last one.

Deckard's System Scanner v20071014.68
Run by Alan Hickman on 2007-10-21 13:33:39
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
98: 2007-10-21 18:33:54 UTC - RP572 - Deckard's System Scanner Restore Point
97: 2007-10-21 10:02:26 UTC - RP571 - Software Distribution Service 3.0
96: 2007-10-21 09:56:58 UTC - RP570 - Installed Windows Defender
95: 2007-10-21 09:24:44 UTC - RP569 - Restore Operation
94: 2007-10-20 09:03:00 UTC - RP568 - System Checkpoint

-- First Restore Point --
1: 2007-08-01 05:41:11 UTC - RP475 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 504 MiB (512 MiB recommended).

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2007-10-21 13:35:50
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\services.ex... Read more

A:Completed five is the log.


3 more replies
Answer Match 38.22%

Hi everyone!

Ive just completed my upgrade from an MSI 745 Ulta mobo and ATI Radeon 7000 series 64meg AGP x4 graphics card to an Abit NF7-S mobo and ATI Radeon 9550 AGP x8 256meg graphics card and I gotta say, boy what a difference.

Now I have to save up my pennies to get myself a better processor, I have an AMD Athlon XP Pro 2000 and was wondering what i should replace it with?

There's a fair ammount of choice out there so i was wondering if anyone has any recomendations?

A:Just completed an upgrade

Nice speed jump!
Upgrading always starts with budjet. If you are going to keep your Mb , then simply buy the best (fastest) CPU you can afford at the time.If you are saving pennies you will probably be able to get the quickest cpu your mb can handle.

5 more replies
Answer Match 38.22%

I did not get any replies so will try this again with updated info. Downloaded Microsoft Pocket PC 2002 October 2002 Update(EUU3) to computer but when tried to sync it to handheld got message: "Synchronization Cannot be Completed Successfully" and have not been able to sync since then. Same message and then disconnects. Have reinstalled Activesync twice..even going to older version. Have done disc cleanup and defrag. Have deleted recent programs including the EUU3. Also soft resert on handheld although problem developed in computer before could sync to there. There is no problem in connection of handheld with computer..just will not sync. Any help much appreciated as cannot download or sync any material to handheld(iPAQ3835) at all.
Thanks!!! John

A:Synchronization Cannot be Completed..

6 more replies
Answer Match 38.22%

Keep getting the same error over and over, tried many things (inclduing scf /scannow) but to no avail.

Here is the bit from the log:

1348769 (3424) - winsat\logging.cpp:0815: --- START 2011\10\30 17:15:04 ---
1348769 (3424) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\winsat.exe" formal -restart clean -cancelevent 8e00fb41-d1d6-4e88-8347-83b99be94b73
1348769 (3424) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
1348784 (3424) - winsat\main.cpp:4474: > IsFormal=TRUE IsMoobe=FALSE.
1348815 (3424) - winsat\main.cpp:4585: Watch dog system enabled
1348815 (3424) - winsat\main.cpp:4600: Main watch dog timer set to 600.0 seconds
1348878 (3424) - winsat\main.cpp:2505: > DWM not running.
1348878 (3424) - winsat\main.cpp:2470: > EMD service will be restored on exit.
1348893 (3424) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
1348893 (3424) - winsat\main.cpp:2793: > power policy saved.
1348909 (3424) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
1348909 (3424) - winsat\main.cpp:2814: > power policy set to maximum.
1349736 (3424) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
1349736 (3424) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
1349736 (3424) - winsat\main.cpp:1775: ... Read more

A:WEI test cannot be completed

What language is your OS currently using, and what was originally installed on it? Is one of the two English?

4 more replies
Answer Match 38.22%

Good evening..i have just completed the combofix scan on my Openlabs Neko TSE. Which is my music workstation with a built in computer. Please can you review my log for further advice.? I really appreciate you for this. This workstation is the key to all my productions. I have been freaking out all night. Aloha!

A:completed combofix run

Hello,That request about NOT posting CF logs is primarily to keep people from running the program unsupervised.Please read this topic: which explains that reasoning further.Please follow the instructions in ==>This Guide<== starting at step 6.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Since you have run ComboFix, please include the ComboFix log in the new topic.If you cannot produce any of the other logs, then please create the new topic anyway, include the information that you were unable to produce the other logs and why and include the ComboFix log along with a description of your computer issues.Orange Blossom

1 more replies
Answer Match 38.22%

Finally got my gaming rig built and in perfect working order. Took me a while figure out how to put my two HDD into raid 0. One of the tech support guys at EVGA helped me out and said that HDDs have a hard time going into raid array if they have never been used, which was the case. I just installed some stuff on my two HDDs and reformatted the partition and BOOM it stopped giving me errors, LOL. Anywho here is the finished build:

Cooler Master Cosmos 1000 Silent Gaming Tower
EVGA 750i FTW Motherboard
Intel E8400 Wolfdale Processor
Xigmatek HDT-D1284 120mm Rifle CPU Cooler
MX-2 Thermal Compound
2x2GB OCZ DDR2 1066 5-5-5 18
2xEVGA 8800GTS in SLI
3xSeagate 7200.11 (2 in Raid 0, 1 backup)
Corsair 750TX Power Supply
Samsung DVD-RW w/ Lightscribe SATA
4 Scythe KAZE 120mm case fans (1 intake, 3 exhaust)
1 Stock Exaust Fan on HDDs

When I looked at the Case for the first time I couldn't believe how big it was, plenty of room to work in. The Scythe fans sound like a tornado when I first turn on the computer but it gets quite once the bios and PSU start regulating them and you can't notice it when playing games or listening to music. I bought a generic filter for the intake fan and realized that it wasn't needed because the case already comes with filters that you just slide off and wash.

This was my first build ever and I must say I'm quite pleased with the results. The bios defaulted the memory at 800mhz 1.9v so I bump... Read more

A:First Gaming Rig Completed

Cool. Looks like a good build.

7 more replies
Answer Match 38.22%

Here is my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:05:14 PM, on 1/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F3 - REG:win.ini: load=C:\WINDOWS\system32\vtutq.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run... Read more

A:Completed 2/5 steps - please look over this and tell me what to do


I needed you to go all the way through the steps. We prefer a more comprehensive set of logs to assist in detecting any malware that may be present. As noted in the final step (Step 5) of our sticky topic (Updated!) IMPORTANT - Read This Before Posting A Log, download Deckard's System Scanner (DSS) to your Desktop.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review.
DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer"... Read more

19 more replies
Answer Match 38.22%


Having successfully performed a 3 hour chkdsk by means of a downloaded microsoft program which did this automatically, the screen is left hanging and there is no option available to exit from it. I tried switching off and then on again but this just puts me back to the start of the chdsk routine which then completes again. So I'm stuck in a loop from which I can't escape !! What do you recommend ?

A:After chkdsk has completed

Hello ,

here is a shot in the dark

turn your system on & then back off

then un plug your system

them push your power button as if you wanted to start it and hold it for a count of 10

this will clear the compleat system of power and maybe reset way your system starts / you may want to reset the bios also by crossing the bios jumpers or just pulling the litheum battery from your mother board for at least 3 minutes

then try your system

you may be looking at wipeing the driver & reinstalling

have you tried to get into the recovery console useing the Windows XP cd ?

3 more replies
Answer Match 38.22%

Deckard's System Scanner v20070804.61
Run by HP_Owner on 2007-08-05 at 16:46:07
Computer is in Normal Mode.

Total Physical Memory: 504 MiB (512 MiB recommended).

-- HijackThis (run as HP_Owner.exe) --------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:37:16 PM, on 8/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\AOL\1128887343\ee\AOLSoftware.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Softw... Read more

A:Completed the 5 Steps

Please stay with this thread, and only post here for this problem. Do not start a new thread, otherwise it is too confusing...

Use Post Reply - left bottom corner. Thanks!!

Next, download ComboFix.exe

Save it to the Desktop

Double-click combofix.exe to run the program
Follow the prompts.
(Don't click on the window while the program is running, it may cause your system to stall.)

When finished, a log, ComboFix.txt, is produced.

Please post the ComboFix.txt, and a new HijackThis log in your reply.[/QUOTE]

19 more replies
Answer Match 38.22%

I have a couple of Word 7 files which can't be moved, deleted or renamed. Any attempt results in a message: This action cannot be completed as it is in use by another program. It is not in use by any program I am aware of. When I open the file, it says (Read Only) in the title bar but the properties dialogue boxes are not checked as read only. Of course, I can't save any changes to the file unless I go to 'save as' but that still leaves me with an undeletable/uneditable file. I am using Vista Ultimate. Any help would be greatly appreciated.

A:This action cannot be completed...

Unless you're particularly interested in the mechanics of why this might be happening, I'd suggest booting to safe mode (press the F8 key early during Windows startup) and moving or deleting the files from there. You probably won't have trouble deleting the files that way.

37 more replies
Answer Match 38.22%

Logfile of HijackThis v1.99.0
Scan saved at 16:26:28, on 08/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\David.DAVID-91YJAB3H3\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Micros... Read more

More replies
Answer Match 38.22%

Desktop machine.
Windows Vista Home Prem. 32b.

The computer shut itself down a few days ago while it was copying for files.
Then, it behaved abnormally after restart.
A back to the factory status recovery was performed, but it did not complete the task.
The last part of the recovery did not run.
The recovery disks, burned right after the purchase of the machine and used before, were used and they ended the same way.
The last part of the recovery did not run.

There are 3 partitions on the HDD.
Partition 0, 20GB. hidden, keeping the recovery OS.
Partition 1. 223GB. partition C.
Partition 2. 220GB. partition D.

If partition C is formatted, can recovery OS be installed on partition C ?


A:Recovery can not be completed.

What's the brand name and model name and model number of that desktop?

What's the part/product number and/or service tag number and/or serial number on it?

Which country do you live in?


3 more replies
Answer Match 38.22%

Avast seems to find a new malware every 20 min. I could not complete a panda activescan because the update would stall and hang at 19 %

Deckard's System Scanner v20071014.68
Run by Owner on 2008-05-30 21:04:04
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
102: 2008-05-31 01:04:12 UTC - RP583 - Deckard's System Scanner Restore Point
101: 2008-05-30 21:19:31 UTC - RP582 - Restore Operation
100: 2008-05-30 21:12:31 UTC - RP581 - Restore Operation
99: 2008-05-30 21:09:59 UTC - RP580 - Restore Operation
98: 2008-05-30 21:07:03 UTC - RP579 - Restore Operation

-- First Restore Point --
1: 2008-03-02 21:51:33 UTC - RP482 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-05-30 2111
Platform: Windows XP Service Pack 3 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Awar... Read more

A:I have completed the 5 steps!

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.
Download SDFix and save it to your desktop.
Do not do anything with this yet!

Reboot your system in Safe Mode.Restart the computer. The computer begins processing a set of instructions known as BIOS.
After hearing your computer beep once during startup, but before the Windows icon appears, press F8 (dependent on your system this may be F5 or another key)
Instead of Windows loading as normal, a menu should appear
Use the arrow key to highlight Safe Mode and press Enter.

SDBot FixRight click the folder and choose Extract All,
Open the extracted folder and double click RunThis.bat to start the ... Read more

7 more replies
Answer Match 38.22%

Model HP 15 notebook PCProduct no. J8B82PA#ACJRam 4gbHard disk 1tb HDDProcessor Intel core i3 1.70 GHzWin does 8.1 64 bit

More replies
Answer Match 37.8%

I apologize if this forum is meant for tech people as I'm a novice computer user, but I really need help.  I have Windows 7 x64 and I used RoboCopy for the first time, and have messed up royally.  I was trying to copy folders and files from my
computer to an external hard drive.  My external hard drive had important files and folders on it already, and I thought that copying more data using RoboCopy would just add to it, but it deleted everything that was on the external hard drive when it
copied the additional data.  
Can I undo what just happened?  Is there any way to revert?  Or maybe there's some way to recover that deleted data?
I used:  Robocopy C:\Users\Name\Documents F:/MIR /dcopy:T
I would be really grateful to be helped.  Thanks in advance.

More replies
Answer Match 37.8%

I got my P50 a few weeks ago and yesterday its LCD went half black. OK, this happens.I turned it into authorized premium repair center and they got LCD replaced (as my P50 is under warranty). No big deal.However, they could not re-calibrate the new LCD screen because I do not run Windows on my P50 (running Kubuntu).It would not be a big deal either (the Panel Replacement Utility they have does not run on Linux, but I can live without that), however there is one worrying thing: by my request, they printed Lenove repair instructions for me where it is stated, that "Failing to run the Panel Replacement Utility program will require another LCD panel replacement". Please note "will require". My interpretation of this statement is that LCD will fail again unless I run this Panel Replacement Utility which requires Windows (not Linux version exists). Repair guys could not comment on that in either direction.REALLY????So, despite the fact that nor P50 user guide nor warranty description limit me from using non-Windows OS, the P50 cannot be repaired to be used in full capacity unless I use Windows.Do I miss anything? Is this an official position of Lenovo on non-Windows OS use on ThinkPad P50?

More replies
Answer Match 37.8%

Trying to restart will not allow me to login, keeps telling me wrong pass word, (didn't think i had setone yet)think its microsoft thats causing the problem, it says i need a removeable media, what the hell is one ofthem. i'm already on line at home.     Can anyone help me please 

A:New netbook setup not completed,

Hello, Thank you for posting in the HP Support forum. Is this re. Windows login ? You can't login to Windows? If yes, I have encounter such a problem once only but was with Win 8. Anyway - if this is a new computer you can revert the software back to factory default settings. Eventually you should create a local account (not login with Microsoft account). At the end, you can always migrate the local account to Microsoft account. If this is not re. Windows login, please provide back details.

1 more replies
Answer Match 37.8%

Deckard's System Scanner v20070905.67
Run by Tom Roach on 2007-10-01 10:32:34
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
104: 2007-10-01 14:32:38 UTC - RP355 - Deckard's System Scanner Restore Point
103: 2007-10-01 14:17:25 UTC - RP354 - Installed WinZip 11.1
102: 2007-09-30 07:00:16 UTC - RP353 - Software Distribution Service 3.0
101: 2007-09-29 17:11:48 UTC - RP352 - Removed Adobe? Photoshop? Album Starter Edition 3.2
100: 2007-09-29 16:55:46 UTC - RP351 - Installed Windows Internet Explorer 7.

-- First Restore Point --
1: 2007-09-24 19:33:06 UTC - RP252 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

-- HijackThis (run as Tom Roach.exe) -------------------------------------------

Unable to find log (file not found); running clone.
-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-10-01 10:39:35
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16512)

Running processes:
C:\WINDOWS\syst... Read more

A:WinAntiVirusPro - 5 steps completed

1. Download & Save this file to Desktop ->

2. Double click on combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that & a fresh Hijackthis log in your next reply

Do not mouseclick combofix's window whilst it's running. That may cause it to stall

13 more replies
Answer Match 37.8%

ok, i know i have malware on my computer. i read the 5 steps to do first....

step one-
i ran ad-aware (i have pro edition), no problems found,
aswell as spy bot s& d and cwschredder, all fine

syep two-i have norton and avg, no problems

step 3-none from that list

step 4-none from that list

step 5-can't update from windows, just get errors

here is my hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 9:57:51 AM, on 5/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator.JBOOGY\Local Settings\Temporary Internet Files\Content.IE5\ZQQBBUH0\stng260[1].exe
C:\Program Files\a-squared\a2guard.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Documents and Settings\Administrator.JBOOGY\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Inte... Read more

A:ok, difinitely need help. i have completed the five steps



If you are seeking help for spyware/antivirus issues, or wish to have your Hijack This log checked, please do not post here!

Post it at the HijackThis Log Help section. I think I mod will move this post.

5 more replies