Tech Problem Aggregator

Sudden problem - Program folder empty; missing directories; missing system tray icons

Q: Sudden problem - Program folder empty; missing directories; missing system tray icons


I'm having a bizarre problem with Vista Home 32 bit which suddenly appeared overnight. I put my notebook to sleep the day before, and when I powered it back on this morning, it was on the black & white boot up menu saying the notebook and crashed and had to restart.

I opted to boot windows normally but it kept restarting. Same problem with safe mode.

I tried to repair the installation with the installation disc but that didn't work.

Got to System Restore, tried to restore a previous point, but that failed.

I rebooted again, and miraculously it booted up to the desktop. But I've noticed a few major problems:

1. The program folder in the start menu is empty

2. The system tray has missing icons, most notably network connections

3. A few directories in C:\ are missing . Am sure I didn't delete them.

4. Many applications like MS Office or Adobe Acrobat are missing / have broken links and therefore do not work.

I have 2 user accounts on the notebook and both have similar problems.

When I boot up in Safe Mode, the program folder has a few applications listed, but the other problems remain.

System Restore doesn't work. It returns an error message saying a file's missing or something like that.

I feel something's corrupted but I don't even know how to begin searching for a solution to the problem since the symptoms are all over the place!

Would appreciate any help!

More replies
Answer Match 82.2%

when computer starts, icons do not load into the system tray, maybe virus?

Logfile of HijackThis v1.99.1
Scan saved at 2:09:53 PM, on 12/29/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program ... Read more

A:Solved: problem with system tray, icons are missing

10 more replies
Answer Match 108.78%

Ok so i was told to make my own thread so ill try to go thoroughly through what ive done, I will keep this 100% updated %100 for anyone else searching for the similar problem. PLEASE READ 1st BEFORE TRYING ON YOUR COMPUTER, might learn from my mistakes if there is any. Original problemsYesterday got 21 popups saying error and would come back 5 min after you close them.Got something saying "Remove Windows 7 Recovery" and "system scanning" wouldn't close EVER."User account control" kept asking for permission and i kept denying, had to quickly click off screen on a web page to get it to stop asking.Desktop was blank and blackStart menu was empty, everything missing, task bar all unpinned also.What ive doneWent to use advira, asked to update so i figures why not quick so it does better, well not sure if that has anything to do with it but i was unable to "system scan" yet i could still (right click a folder and scan with advira) So i looked what to do online since all i could do was still go on line thankfully, and i found this basically saying to (3 - Empty Temp Storage.) so I did Then found this place shortly after and Downloaded AVG 2012 and used it"Object name";"C:\Users\Jeremiah\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\8EMY7BH9\gfwlivesetup_... Read more

A:Black Desktop, missing all icons, malware, start menu missing icons, programs all empty

I went through this same thing. The folders that say empty...are they light rather than normal? If so you didn't change the setting for files and folders correctly (I did the same thing at first) Open up windows explorer (my computer, etc) click on organize, then go down to folder and search options:

On the first tab (general) under navigation pane make sure "show all folders" is selected.

Then go to the next tab (view) and make sure those settings are correct, select the radio for "show hidden files, folders and drives" and make sure all your other settings are the way you want them.
I got mine from clicking on a link to a website I'd never gone to before and then what i thought was adobe told me that I needed to update my flash player to view the content on the page, I clicked ok and it took over my computer with the same exact things you're talking about.

5 more replies
Answer Match 106.68%


yesterday i installed a new update for my computer, its the one that pops up as a yellow shield in your lower right hand taskbar. Anyways i instaleld like always and then forgot about it. I worked for a while later and kept ignoring the "you must restart your computer now" messages. Finally i restarted the computer and on my desktop, start menu, and in any window i open, the folder icons and some other program icons are shown as the find icon. Is there any way i could fix this. Picture below.


A:all folder icons missing and other program icons missing


1 more replies
Answer Match 106.68%

Hey i'm new here and am on windows vista home premium - service pack 1..
I've been having this really annoying problem for over 2 months and no one at my old forum knew how to help me.
I think it's a system 32 related problem, but not totally sure.
A while back, i was fiddling around with programs like mycolors (a desktop customization program) and my folder icons got changed during the process - like permanately. I tried right clicking folders and going to customize and setting the folder image to defaults but it never worked. After a while of nothing working I tried replacing my imageres.dll in system32. My friend, who had also has windows vista uploaded his imageres.dll
I tried just replacing his with mine but windows wouldn't let me. Imageres.dll is the file that controls folder icons appearance right? He also gave me a copy of his shell32.dll. So, I downloaded this thing called BartPE that let me run a weird XP based OS off of a cd. Not all of it was in english so i couldn't read some things but i knew what i was doing for the most part. While running that, i was able to replace my imageres.dll w/ a good copy, but i got an error message (in some weird language) when i tried to replace my shell32. Still my problem is not solved. And on top of that, for some odd reason, my desktop wallpaper doesn't show up when i first turn the computer on, i have to re-apply it everytime. this started happening around when i first started using this dock called rocket dock ... Read more

A:Weird System 32 Problem (Folder Icons Missing)

Given the BART CD which is tantamount to an install of XP over Vista, I suggest that you invike the system's hidden recovery partition or use Vista DVD to re-install Vista.

If you can't access your files now (priot to re-install), they are lost.

Regards. . .



1 more replies
Answer Match 105.84%

Don't know what I did but I am missing all the icons the system tray, like the volume and Norton and zone alarm icons. They are all missing except the clock. I did install Powertoys for windows Tweak UI , I set it just like my other computers. I also installed K-Lite codec. Things were fine this morning, but tonight nothing showed up anyone have any suggestions, please!

A:Help with missing System Tray Icons

Is system restore an option

3 more replies
Answer Match 105.84%

We have a remote user with a Windows 7 Pro laptop and the icons are missing from the system tray. The clock is there but Volume, Network, Power, and Action Center are all missing. Everything seems to work, it's just that the shortcuts aren't there.
To connect to wifi, the user has to go into Control Panel and bring up Network and Sharing Center and he can connect that way.
I messed around with the "Select which icons and notifications appear on the taskbar" settings but nothing changed. Then I tried going to the "Turn system icons on or off". The Behavior is listed as On but they are greyed out and
can't be changed.
Is there a fix for this? I'm trying to avoid making the user ship the laptop in for reimaging.

Chris Hansen

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Answer Match 105.84%

I know this is a commonly asked question but the fixes I have found online so far have not worked for me. The problem is simple, my systray icons do not show up anymore but the clock does and I cannot access the 'hide inactive icons' check box that is in the properties area of the tray because it is grayed out.

Thanks in advance to anyone who can help out.

A:System tray icons are missing

6 more replies
Answer Match 105.84%

I have windows XP Pro and every time I start my computer my systray icons are missing as of about a couple of days ago. The “Hide inactive Icons \ Customize” Options are Grayed Out in the taskbar properties page. I can’t even minimize winamp without re-opening it even though it is running in the Task Manager. I think I may have been playing with services.msc and I also have sp1 installed. how do i restore it bk? thx..

A:system tray icons missing

Go back into service .msc and put all on automatic then reboot. Then compare the list against

3 more replies
Answer Match 105.84%

I had to do system restore because my Firefox updated itself to a latest weirdest version ever with all bunch of plug-ins and bookmarks disappearing. After system restore, some icons on my system tray disappeared, including my Comodo firewall and my batterie's power management software. Now I know the processes are running. How do I get icons back to the tray? Thank you.

I just found this while browsing internet. Can someone tell me if this is legit?

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Answer Match 105.84%

My laptop is an Acer 5738Z with Windows 7 and NIS 2010.
Sometimes one or two of my system tray icons are missing on booting up.If I switch off and reboot,they magically reappear.The icons that should be there are:-
I have them all ticked to show icon and notifications.
Does anyone else have this problem?Is it a bug in Windows 7 or is it a fault on my laptop?
I'd be grateful for any help and comments.

A:System tray icons sometimes missing.

Hello Citroen, and welcome to Seven Forums.

You might double check to make sure that you have them set to "Show icon and notifications". If you do, then resetting the notification icons may help.

Hope this helps,

5 more replies
Answer Match 104.58%

Loptop computer, an Acer Aspire 5003WLCi running Windows XP Home.

Today, I noticed two icons that are normally in the system tray are gone. They are the blue battery icon for the laptop battery status, and the Windows volume control speaker icon.

Yes, I opened the "Power Options" icon in Windows Control Panel, and under "Power Options Properties/Advanced, the checkbox "Always show icon on the taskbar" is checked. Yet the icon will not show.

Same thing for the Windows volume control icon, in Control Panel, I clicked "Sounds and Audio Devices", and on the "Volume" tab, I have checked "Place volume icon in the taskbar", but there's no icon. They were both there yesterday, and I didn't knowlingly change any settings.

A:Solved: Icons missing from system tray

Have you tried restarting the computer?

3 more replies
Answer Match 104.58%

I am running windows xp service pack 3 on an hp desktop and i have recently installed a new wireless card. The network that I am trying to connect to can only be accessed through the use of windows wireless manager. The problem that i am having is that the network icons (both wireless and wired) are missing from the system tray. This wouldnt normally bother me, but one of the steps for connecting requires you to click a bubble that pops up from the wireless network icon. However, no icon = no bubble. I can access my available networks from the network connections folder, but i need those icons in order to finish setup. I have checked the boxes to display the icons in the system tray and I have unchecked the hide unused icons box. I cannot find any solutions online. Please help!!!!

A:Missing network icons in system tray

14 more replies
Answer Match 104.58%

I am havig some system tray icon problems after installing anti-virus and spyware software. Looking for a fix for the disappearing system tray icons at initial start-up. Quick fix--log off and on again--icons reappear where they should. I am told that this disappearing activity is due to a Windows XP "BUG". What a problem! Any ideas for a secure, lasting fix out there? After the spyware and antivirus software installation, the computer star-up time is now really SLOW too. The software launches seems to be in conflict with each other, or something. Have emachine--T3406, Windows XP Home 2002, Service Pack 2. 1.23 GB RAM.

Thanks, ComputerMaven

A:System Tray Icons Missing at start-up

Welcome to TSG....

To download HJTsetup.exe from TrendSecure To Download HijackThis go to the following at the File Repository
Click on the link below to Download HijackThis Self Installer:

Save the file to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HijackThis.
Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialog box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
A security expert with a gold shield to the right of their name should take a look at your log - please be patient.

2 more replies
Answer Match 103.32%

Dear Friends
The icons that normally appear in the system tray have gone missing. Clock and Wireless icons are there but Battery and Sound Volume (speaker) are missing. I have tried all help available on the net but failed to resolve the issue.
This problem is resolved by using the following method. (Only to come back on next boot.)
Start Task Manager
Under Processes, select explorer exe. END process twice
File New task Run - explorer. Exit Task Manager
Please help to resolve the problem permanently rather than ending the explorer exe and restarting each time I reboot.


Wondering if an update is the culprit. My laptop seems to refuse to connect to my wireless router anymore after I did a Windows update. I reformatted my laptop and did the required system update via windows update after a fresh install and the problem is still occurring. I'm still trying to track down the issue.

9 more replies
Answer Match 103.32%

Hello Everyone, I have an HP dv6 pavilion notebook and the network and volume  options are greyed out, when I go to the option to add them to the system tray at the bottom right of my screen. Is there a reason it is greyed out, and how can I bring it back? Thank-you,Selena

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Answer Match 103.32%

Hi,What A Long Strange Trip ...Since Jan. 6 !!!Originally Referred from the "Am I Infected" department.Topic started as: "Google Installer" Malware Problem, Malwarebytes and other malware removal tools won't workTopic: ...Multiple Rootkits & Malware - Referred From "Am I Infected?"Topic: ...1. At startup ...Most icons that "belong" in the system tray are NOT automatically there.I have to manually add them:"cctray" for CA Antivirus"Volume""Weathereye"Also, the icon for "safely remove hardware" rarely shows up (I have an external hard drive, so it should be there all the time).I've never been sure how to manually add that one back in.2. Every 30 seconds:JQS.exe, PID:648, CPU up to 98%, JAVA ? Quick Starter Service, Sun Microsystems Inc.Computer is clean.Running XP - SP3At times system resources being used are reaching 100% - without much running.Hope you can (continue to) help.

A:Missing System Tray Icons & CPU Usage Spikes

You may just have to reinstall those programs.

12 more replies
Answer Match 103.32%

I just reformatted my hard drive and re-installed windows XP Pro, and all was going well until the other day, when I booted the system up to find the system tray icons missing. Windows appears to still be loading the processes themselves, as the avgtray.exe is in running processes, but I cannot get the icons to come back up. I've been poking around the internet trying to find solutions, here's what I've tried:

I've read that this problem often has to do with UPnP and/or plug and play related startup items, and tried the following, per directions on other sites:

1. Disabling both SSDP Discovery Service and Universal Plug and Play Device Host in "Computer Management" (right-clicking My Computer and going to "Manage").

2. Setting one of the above to "Automatic" and one to "Disabled," then vice versa.

3. Setting both to "Manual"

All Windows Updates (including Service Pack 3) have been installed successfully. Otherwise the system is pretty bare-bones right now, I haven't even gotten Office re-installed. The only things I've installed are my video, sound, and on-board ethernet drivers, Firefox, Thunderbird, iTunes, TweakUI, Java, Adobe Reader, Adboe Flash Player, VLC (video player) and AVG.

My next step was going to be to start un-installing things to see if I could find the culprit, but I figured someone here might have a more precise approach.

Edit: Also, in apparently unrelated news, I can't ge... Read more

A:system tray icons missing after reformat and re-install of XP Pro

Did you run a diagnostic on the hard drive...before proceeding with a reinstall?

Doing such...eliminates the possibility of wasted effort, IMO.


2 more replies
Answer Match 103.32%

Basically whenever I log onto my Account for the first time, some of my System Tray Icons will be missing. E.g VIA HD A Deck or MSE and others, the programs work fine but there is no icon in the tray.

I can fix it by Logging OUT then Logging back in and All Icons will appear. But that's to much of a hassle to do each time I Startup my computer.

Any Ideas?



OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 10
Processor Count: 4
RAM: 3583 Mb
Graphics Card: NVIDIA GeForce GTX 560 Ti, 1024 Mb
Hard Drives: C: Total - 238464 MB, Free - 56366 MB;
Motherboard: ASUSTeK Computer INC., P5KPL-CM
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled

A:Solved: System Tray Icons Missing at Startup

Try the patcher tool under "Main problem and complete solution".
Systray icons missing

3 more replies
Answer Match 103.32%

Hi all!
I have MS Win 10 Pro 64-bit, and WinPatrol PLUS as well as HMP.A. Today I was prompted to reboot my computer after core components of EAM had been updated.
Which I did, however upon reboot, several of the System Tray icons were suddenly missing . I of course immediately checked the relevant settings in Taskbar properties, but unfortunately all to no avail.
What also is suspicious, is that the System Tray icons in Taskbar settings are blank from EAM and onwards down the list...
Does anyone else experience the same issue, and/or know how to fix it?
Thank you very much in advance!

A:Suddenly missing System Tray icons after EAM update

This issue has occurred previously and was reported again yesterday to Emsisoft Support....see Tray Icon Not ShowingYes, our developers are debugging this and we will have a fix out as soon as we can.

10 more replies
Answer Match 102.48%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, v.5657, 32 bit
Processor: AMD Athlon(TM) XP 2600+, x86 Family 6 Model 10 Stepping 0
Processor Count: 1
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 7600 GS, 256 Mb
Hard Drives: C: Total - 73108 MB, Free - 52711 MB; D: Total - 41354 MB, Free - 35095 MB; F: Total - 8220 MB, Free - 8114 MB; G: Total - 60330 MB, Free - 51263 MB; H: Total - 48681 MB, Free - 44044 MB;
Motherboard: ASUSTeK Computer INC., A7V8X-X, REV 1.xx, xxxxxxxxxxx
Antivirus: Lavasoft Ad-Watch Live! Anti-Virus, Updated: Yes, On-Demand Scanner: Enabled

Hi, Can anyone solve this please??

Both the Safely-Remove-Hardware icon & the Volume icon are missing.
I saw on an earlier thread that checking the show vol icon in Control Panel/Audio/ restored both icons for someone else.
I can check this box,.... but the niether icon appears.
I have also double-clicked the sndvol32.exe file in c/Windows/System32. All that happens is the range of controls Bal/Line-in etc. icons.

The Safely Remove Icon does not appear in "past icons" in Taskbar properties....although it was there until recently!!!
I am using classic view & Firefox.

Any fresh thoughts appreciated?

A:Safely Remove Hardware & Vol icons missing from System Tray

Right click the Taskbar and go to Properties, click on Hide Inactive Icons so a tick appears in it then go to Customise and select any option for any icon in the list. I'm fairly sure this works in Classic Mode as well.


2 more replies
Answer Match 102.48%

For some reason, the system tray icons (near the clock) on my new Vista-powered notebook would randomly fail to appear upon start-up.

I looked through the taskbar options and discovered an oddity. The checkbox for the icons are greyed out and cannot be selected:
However, I'm certain my settings are not the problem because the icons will suddenly appear as they should after a few reboots.

This is obviously a very annoying problem, because I need to see my battery power and wireless connection. A search on google turned out several people with the same problem, and the only fix was to tweak the registry but the results are only temporary.

Has this issue been updated, with a more definite cause and solution? Thanks

A:Missing System Tray Icons (Battery, Network & Volume)


3 more replies
Answer Match 101.22%

Ok about a while back my computer was infected by the security suite virus. During which an update was being installed. When I finally fix everything I restart my computer and the icons on my tray are hideen they are there when I scroll over but not able to be seen. A little later I get an error message saying that windows explorer has an error and that it is restarting. This has been happening many times and I've been looking everywhere for the answer but no luck.
Here's the report of one of the more recent crashes.
Windows Explorer

Stopped working

8/21/2010 6:23 PM

Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e02a1e
Fault Module Name: explorer.exe
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e02a1e
Exception Code: c0000005
Exception Offset: 0000000000026478
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: dc4f
Additional Information 2: 91d3edf20bd14bd648568f624d5d6a00
Additional Information 3: b1da
Additional Information 4: 06b5e8f5f18bcf4bb7c99364e9a2ac55

Extra information about the problem
Bucket ID: 20352923

A:Explorer.exe stopped working and restarting, system tray icons missing

Hi -

The crash info tells me -
- you have Vista SP2 installed
- Windows Explorer crashed
- Explorer.exe timestamp = 49e02a1e, which = Sat Apr 11 01:26:54 2009, valid for SP2
- Exception 0xc0000005 occurred = memory access violation

Did you have your system checked out by Security Expert to assure that the virus is in fact gone? If not -

Proceed to the Security Center, Virus/Trojan/Spyware Help Forum, to have your system reviewed by a Security Analyst. Be sure to follow THESE STEPS carefully before posting your logs in the Security Forum. Please be patient as the Security Analysts are very busy and one will get to you as soon as possible.

Regards. . .



4 more replies
Answer Match 97.02%

hi. im new here.

i need help with Windows 7 Tray Icons Changer. maybe i screwed up or something just went wrong and now i cant restore and no audio and network icon display on tray. its display "could not find file 'C:\Windows\system32\SndVolSSo.dll'" and this...

Image "captured.png"


************** Start **************

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.FileNotFoundException: Could not find file 'C:\Windows\system32\SndVolSSO.dll'.
File name: 'C:\Windows\system32\SndVolSSO.dll'
at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveFile(CopyOrMove operation, String sourceFileName, String destinationFileName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyFile(String sourceFileName, String destinationFileName)
at W7TIC.Main.Main_Load(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd... Read more

A:How to restore missing tray icon? Windows 7 Tray Icons Changer

Hello bageraz and welcome to Seven Forums.

I'd uninstall the Tray Icon Changer using the forced uninstall option from Revo Uninstaller (they have a 30 day free trial.) Hopefully this will also remove unwanted bits and pieces from the registry.

Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall

Then I'd try running a system file checker scan from an elevated command prompt (option two) to see if any system files were damaged or corrupted by the TIC. If any problems are noted run the scan 3 times rebooting in between each scan.

SFC /SCANNOW Command - System File Checker

2 more replies
Answer Match 93.66%

So, I can see all my files and directores when i open windows explorer.

if i try to open a file from within any program word, excel, solidworks, etc... all directories appear empty. if i type the full path in the search bar i can open the file from within the program.

tried rebooting, ran a system check, antivirus can , malware scan with nothing found

any ideas???

A:files and directories missing when trying to open from a program

Could you post a screenshot or use problems steps recorder to show whats going on?

Problem Steps Recorder

2 more replies
Answer Match 91.14%

I have a laptop that, after removing fake System Recovery, still has browser redirects, missing icons, and missing start menu items. I have used unhide.exe to bring back the icons, but when expanding any item in the start menu the menu is blank. I have attempted to run ComboFix with no results. It appears that ComboFix never successfully installed as the laptop froze during the process. I have tried running tdsskiller for the rootkit but the program never loads, which makes me think it is being blocked. I apologize for not posting a DSS log, but it never successfully completed either. I was able to run GMER. Upon starting GMER, I received the following message. After hitting OK GMER was able to run.GMER - http://www.gmer.netRootkit scan 2011-11-01 12:44:08Windows 5.1.2600 Service Pack 3 Running: ix0whbwo[1].exe; Driver: C:\DOCUME~1\DAVIDA~1\LOCALS~1\Temp\fwddipow.sys---- Registry - GMER 1.0.15 ----Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\[email protected] 60Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\[email protected] 15Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\[email protected] 10000Reg HKLM\SOFTWARE\Microsoft\Windows NT\Curr... Read more

A:System Recover, Browser Redirections, Missing Start Menu Items, Missing Icons

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

2 more replies
Answer Match 91.14%

Hello everyone,

Yesterday, I think my 2GB flash drive got a trojan when somebody copied a file to me from his laptop. My antivirus stoftware (Avira Antivir free version) detected it and I deleted the file. The flash drive didn't experience any problems for more than a day. About an hour ago, I copied something from my work computer (Ubuntu system) to the flash drive (backup up a text file) to one of the directories. Now I'm at home, and suddenly, all the directories are empty. However, the files on the root directory (as yet unsorted) are still there. Also properties report that the same amount of disk space is still used (so those empty files are somewhere hidden).

Here is the error message from yesterday:

Virus or unwanted program 'TR/Drop.Agent.qwa [trojan]'
detected in file 'G:\xp32.exe.
Action performed: Delete file

I guess the trojan event is related, what do you think? Any chance of recovering those files? Maybe some additional nasty stuff also got onto the drive and went undetected? I scanned the flash drive just now with Avira and also with Malwarebytes' Anti-Malware, both up to date, with no detections.

My own laptop (from where I'm typing this) is a Windows Vista 32 bit system. I'm using the free version of Zone Alarm firewall.

Thanks in advance!


More replies
Answer Match 91.14%

sometimes when I bot up, Some of my icons are missing in the tray. That means I cant access my antivirus sometimes. The proceses are there ,and sometimes they will appear.

A:icons missing in tray

1 more replies
Answer Match 91.14%

Hello guys,
in my machine running on a windows XP SP, tray icons got nuts...
they are not visible. time and networking is always visible.. but avast, yahoo msnger, gtalk, open DNS updater nd all those stuffs are vanished...
even adobe updater while updating is not der...which cost a lot my bandwidth. help me guys,,,,


A:Icons missing in tray...

7 more replies
Answer Match 91.14%

I noticed the other day that a couple of my tray icons are missing. I know I didn't uninstall anything or set them to not show.... they just stopped appearing. To my knowledge, the ones that I noticed as missing (LogMeIn and DVD43) don't even have settings to hide them. When I go to task manager I can see that they are running in Processes, but there is no way for me to interact with them.

Any suggestions? Is there maybe something weird going on that I should be gravely worried about?

A:Missing Tray Icons...

I can't be 100% sure, but maybe it's an explorer issue..something's not loading the way it should...but i'm sure someone will come along with a better post then me...

3 more replies
Answer Match 90.72%

Recently my computer has been a little odd it how it has been running, but I've run ADWcleaner and have always had anti-virus programs on my computer so I just assumed it was me, or the fact that I have more programs on my computer. 
However, this past day when I restart my computer, move things around on my computer or scan using Avira I get the error saying that file directories do not exist, even though I can still access them
In addition, dexpot (which I have used for months with no issue) now crashes citing the error above as a reason for why it no longer works. (Dexpot lets you create multiple virtual desktops and its very useful).
On top of that, when I restart the computer the desktop icons will flash a few time (which is normal) but then a minute later start flashing again. Also, my Avira desktop icon disappeared and in my listing or when programs were installed, Avira jumped up to the top, installed the same day that all these issues popped up. I also cannot uninstall Avira (or run the reinstall program for it) citing the same error.
Throughout the day when I closed the lid on my laptop, twice I've had the computer log me out entirely rather than go to sleep as it normally would, and it would take much much longer than it should to log back in, often getting the windows 8 one-colored screen popping up with the 'this is taking a while, please hold on' message. 
To top all this off, combofix will not run, claiming that my c... Read more

A:Missing File Directories, Questionable Avira Program and Flashing Desktop

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2 more replies
Answer Match 89.88%

I'm running Windows 7 64-bit. It has recently started taking longer to log in to Windows, and some of the tray icons are missing (the battery, and volume). I have applied temporary fixes such as deleting IconStreams, and PastIconStreams from regedit, but that only works for a little while.

I have used msconfig to reduce the amount of processes running and startup items, but it makes no difference.

Any ideas?

A:Missing tray icons and slow log in

Hi, try running these SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
The How-To Geek Guide to Using Check Disk in Windows 7 or Vista
If you still have some issue try running a diagnostic like this SeaTools for DOS tutorial

1 more replies
Answer Match 89.88%

Hope this is not in the wrong category.

I have a Dell Inspiron 6400 Laptop that is one year old. It has 2GB of memory with a Duo Core T5600 processor. I am using Windows XP Home Edition with SP2. I have Norton 360 (recently upgraded to 2.0, but after the below described problems begin), Spy Sweeper, and Registry Mechanic installed. I also have Dell Support Center installed on computer.

Problem description – After turning on the computer some icons will not appear in the tool tray. Norton, Spy Sweeper, Volume Icon, and Power Option icon are the main ones that sometimes fail to load. Occasionally the printer icon, Dell Quickset, and Dell Support Center icons fail to load. I can restart the computer and all of the icons may or may not load. The problem is strictly random. I have run a PC check up through Dell Support Center with no problems encounter except that Windows Firewall is turned off (Norton 360 is my Firewall). I have disabled Spy Sweeper from automatic start up and start it up manually when needed. I have run a complete virus check. I run Registry Mechanic often. Occasionally, I run Registry Mechanic prior to shutdown or restart, and most times Norton will load. I don’t know if that is a result of running Registry Mechanic or not, as the described problem is very random with the exception of the volume icon and power option icon which almost never load in spite of what I do.

Anyone have any ideas? PS: I do click on the hide button to check icons.

A:Tool Tray Icons Missing

13 more replies
Answer Match 89.88%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz, x86 Family 15 Model 4 Stepping 1
Processor Count: 1
RAM: 2046 Mb
Graphics Card: NVIDIA RIVA TNT2 Model 64/Model 64 Pro, 32 Mb
Hard Drives: C: Total - 76316 MB, Free - 47320 MB; F: Total - 4102 MB, Free - 672 MB;
Motherboard: Intel Corporation, D865PERL
Antivirus: Avira Desktop, Updated: Yes, On-Demand Scanner: Enabled

On startup the icons in the system tray by the time & date do not show, I have 4 of them, the internet icon, speaker, Avira and nvidia settings, out of the 4 only the one for internet, Local area connections will show, if I log off then log back on it will open with all of them there, would like to know why they don't show on the initial start up. Thank you.


A:sys tray icons missing on boot

7 more replies
Answer Match 89.88%

I solved this problem by system restoring but the question I have is what caused the problem? Could it be data corruption, malware, or something else? It seems to definitely be software related since I fixed the problem by system restoring.

I did not remember any major differences (software related) between the days this problem has not occurred and started occurring with the exception of a Windows Update for "Windows Defender" (it is possible for a definition update to cause these symptoms?).
Two problems I "had"(before system restore):
1. Taskbar icons not appearing ("most" aren't showing up; the processes are running).
2. Really bad Windows Explorer lag (+40 second lag when opening folders in start menu, alt tabbing from full screen, etc).

About four days ago, I started Vista and noticed some of my taskbar icons missing (despite the fact that they're all loaded when I checked the task manager).

I followed this guide which said to go to

"HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion \TrayNotify"

and then delete the values "IconStreams" and "PastIconsStream".

I did that and restarted explorer.exe, it worked and brought back my taskbar icons.

However it's not permanent (the problem comes back after I restart my computer) and Windows Defender never reappears in the taskbar even after I followed those steps.

On the same day of th... Read more

More replies
Answer Match 89.04%

Never thought I'd have to post in here, but I suppose I was wrong.

I'll go over the various issues I've been experiencing for a few months now.

#1: System Tray Icons

Well, I have an idea on how I started thing issue. I was screwing around with Disk Cleanup and accidentally removed a few system utilities (like Paint and WordPad), but I fixed them and brought them back, so everything is reinstalled. However, I noticed that my system tray icons were different; most were missing. I assumed they would return after I reinstalled all of the missing utilities, but they didn't. Only once in a blue moon now do all of them start accordingly. Sometimes, when a tray icon SHOULD appear, like when I open a program that creates one, it doesn't, though my iTunes and mIRC icons always appear. Almost all of the tray icon processes are shown to be running when I open my task manager.

#2: Unable to Install the New Windows Live Messenger for XP

This one bothers me a lot more. I'm completely unable to install the new MSN, or any other Windows Live software for that matter. I received the notice from my WLM that unless I installed the update I couldn't use it, so I tried to get the updated version, and it appeared as if everything installed perfectly, it was at 100%, but it rolled back all its progress and didn't update/install anything, and it said that it didn't because "the installation was canceled". I tried running it again, and when I saw it w... Read more

A:Various Issues, Including Missing Tray Icons

Since we don't know exactly what you removed...nor do you...I suggest doing a repair install of XP.

I further suggest that not use any "registry cleaners" now or in the future on your system. I say this because they (typically) may remove/damage key system files.

I would also advise against downloading Microsoft files...from any website other than the MS site.


8 more replies
Answer Match 89.04%

My problem was that there were icons missing in notification tray although they were not set on hide...

I learned now that the most important thing on the way to find the solution is to know exactly how the elements that are involved in the problem are called..I am not english so that takes little extra time, so in order to find the solution as fast as possible I must always be very precize - to type more exact in google.. This little effort pays off..Oh..and there is always a tweak for whatever sollution, a good name to remember - a tweak..Many pages with tweaks on internet...many..super!

Here I found many solutions it is about Systray icons missing..
and here it was also said that log off and log in solves the issue and it was so for me..but I didnt want to do that all the time so I tryed this one:

The Ostuni Workaround
2004-11-11 – Francesco Saverio Ostuni wrote: "... I found a solution for me that works perfectly. I simply went to My network Places and on the left pane I chose to Hide UPnP devices. This operation does not disable the service (which I need)."

To see this choice, you have to have Tools, Folder Options, Show Common Tasks selected.

This is still one of the most successful and not very intrusive workarounds, so you could try it first. I keep getting emails stating that the Ostuni Workaround worked well and solved the problem.

I remembered that I instantly before the problem with icons came - that I tryed to open po... Read more

A:Solved: icons in notificaton tray missing

Thanks for the info

1 more replies
Answer Match 89.04%

in the tray at the right hand bottom side of the screen, I usually have my Wireless internet Icon. and its just suddenly disappeared. I am still connected to the internet, but I like to see my connection speed and strength. I have no idea how to get it back there. I've tried going to show all connections -> then right clicking my wireless, then propeties, and turning on "show icon in notification area when connected", that dosen't work. I've also tried the classic drag and drop method, but it wont let me drop it into the right-hand side. The icon just isn't there anymore, its driving me insane. I can still see it in network places, but i want it back in the tray (i'm sure this seems abit silly to some people). Anyone got any suggestions?

Also i'm using Windows XP

HJT log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:09:59, on 08/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared... Read more

A:Icons missing in tray at bottom of screen

Hi, Dood


NTS.exe sounds like malware.

Lets discard that possibility.

Download ComboFix from Here or Here to your Desktop.

Note: In the event you already have Combofix, this is a new version that I need you to download.

Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you. Post that log and in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Download and scan with SUPERAntiSpyware Free for Home Users
Double-click SUPERAntiSpyware.exe and use the default settings for installation.
An icon will be created on your desktop. Double-click that icon to launch the program.
If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
Under "Configuration and Preferences", click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.

Click the "Close" button to leave the control center screen.
Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
On the left, make sure you check C:\Fixed Drive.
On the right, under &qu... Read more

1 more replies
Answer Match 88.2%

I've probably deleted some system files accidently while trying to get rid of a stuborn software. Right now, Local Area Connection, ADSL dialup, and Volume icons on the taskbar are missing. Start\Connect to ADSL icon (empty, the icon on the desktop could not open); Show All Network Connections (empty).

Right click on the desktop bar, Tools, Show Desktop, Task Manager, Lock Taskbar, Property (Taskbar, Start manual) are all gone, only Restore the Lauguagebar, Adding Icons in Taskbar, Adjust the Language Band Position, Settings... left.

Control Panel\Sounds and Audio Devices\Volume - No Audio Device, Device volume, Speaker settings options are all grey, as well as Sound playback, recording...Audio Default Device, Voice.

Opening a Word document, "This document could not be registered. It will not be possible to create links from other documents to this document.(F:\...\Desktop\'name of the opened doc.')" Right key cannot drag a document, nor copy or move, all icons on the desktop cannot move. Forward, backword arrows in a folder are disappeared.

Inserting a XP CD into the DVD drive could not pickup enough speed to repair. CD-RW drive cannot open now, yet "This device is working properly."

From "Windows is starting up..." to get into the desktop usually took a second, but now takes a munute. Icons showed up on the desktop also take too long. Starting time for this machine from 48 seconds before to 3-4 minutes now. Starting system core ... Read more

A:All Network Connections empty, icons cannot move/missing

Go to Start/Run and type chkdsk C: /R and press enter. A DOS window appears, type a Y for Yes and restart the computer. Check Disk will start at next bootup and try to fix any files. This will take a long time.
Once that is complete, if that didn't fix it. Go to Start/Run and type SFC /scannow press enter. Put the XP CD in and it will replace any missing system files. If this still fails, you can try an XP Repair Install, this might mess up your dual boot however.
You may need to reinstall Microsoft Office. And your ADSL software.

9 more replies
Answer Match 86.94%

How do i run SRVMGR.EXE on a Windows 7 box to manage Windows XP and Windows 2003 server.
This tool runs on Windows XP but not on Windows 7.

A:Application popup: SRVMGR.EXE - System Error : The program can't start because NETUI0.dll is missing from your computer. Try reinstalling the program to fix this problem.

To run Server Manager on Windows 7 you need to download and install the Remote Server Management toolkit from MS.

Info link:

Download link:

Hope this helps.Spencer
TechNet Community Support

2 more replies
Answer Match 86.1%

I'm hoping someone here has seen this before. This is really odd. I have never seen an infection like this before.

I have a laptop in my possession that I'm trying to fix. I have run the standard SpyBot, Malwarebytes, SUPERAntispyware, and Symantec Endpoint scans and turned up little to nothing (SpyBot removed Coupon Bar and the others only found tracking cookies and removed them).

I am unable to run Combofix (as I usually would do) because this is a Vista x64 machine. I've run a few other tools looking for a new one but have had no luck.

The PC obviously still has something on it but I can't tell what. The tray area is mostly hidden but I can tell there are icons there that aren't showing (Symantec shows on occasion before disappearing and every now and then a message will pop up and point to an "open" area on the taskbar - screenshots attached). Explorer.exe will crash if you point your mouse in the wrong direction and Kaspersky was killing it (I uninstalled Kaspersky and installed Endpoint hoping for an improvement but no luck). I'm not sure what else to do.

So, that brings me here. I followed the steps in the "Preparation Guide" post and here are the results:

DDS ran and the logs are below and attached (as requested). Most of the GMER options were greyed out so I did not run that (the only boxes available for me to check were Files, Registry, and Services).

DDS (Ver_10-11-09.01) - NTFS_AMD64
Run by Jared at 17:40:16... Read more

A:Possible Rootkit / Other Infection - Odd Symptoms (Missing tray icons, explorer.exe crashes, etc)

Nevermind. I finally had to format the hard drive and restore it to factory defaults. I would still be curious to know what, if anything, someone can tell from the logs I posted but I can provide nothing further as all I have of the hard drive is a complete backup which I'm scanning with Endpoint as we speak.

2 more replies
Answer Match 85.26%

UPDATE: I still need help! posted this yesterday, no reply yet. I keep bumping it to the top to get noticed. I know this is a busy place, so thank you in advance for helping me with this.

Avast! found a virus/worm, and I can't get rid of it. Please help! I have missing icons from my desktop, all kinds of Spybot TeaTimer alerts, I've just been denying every change request. How do I get rid of this thing??? Please, Please, Please help, I'm pulling my hair out!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:46: VIRUS ALERT!, on 10/19/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDO... Read more

A:Missing icons, slow computer, time tray says VIRUS ALERT! HJT log incl.

12 more replies
Answer Match 84.42%

I got system error message: trayct.exe
psystray.pyd is missing try reinstalling program

A:system tray missing

Download AutorunsExtract and launch autoruns.exeAllow the scan to get finishedNow click on FILE-SAVEFilename:Autoruns.txtSave as :TextPaste the contents of text here Downloadmini toolboxCheckmark following boxes: List last 10 Event Viewer log List Installed ProgramsClick Go and post the result.

1 more replies
Answer Match 84.42%

Hello everyone. Something happened to my computer while I was at work. When I came home, I turned it on and windows loads up but...

I get a black desktop screen with all my icons/wallpaper gone. Some icons on the programs in the clock area are blacked out but some regular startup programs launch (i.e. msn). Also quick launch icons are all gone.

My programs folder is empty and when I tried to go to safemode for system restore nothing happens (i tried all restore points since a month back and none work - i also don't get any notificiation that there is an error, my computer just doesnt restore)

Since my programs folder is empty (even in safe mode) how can I access my anti virus or malware removal tools?

Apparently my sister was on it while i was at work browsing facebook/the net when avira detected a virus. She deleted it (in the options provided) but it kept popping up resulting in a computer crash and then the computer became as I have described.

Can somone help me please?

A:No desktop icons, empty programs folder, cannot system restore. Help

Hello there, Rigum

Welcome to TSG

I'm Conspire, I'll be glad to help you with your computer problems.

Please observe these rules while we work:
Read the entire procedure
It is important to perform ALL actions in sequence.
If you don't know, stop and ask! Don't keep going on.
Please reply to this thread. Do not start a new topic.
Stick with me till you're given the all clear.
Remember, absence of symptoms does not mean the infection is all gone.
Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.

IMPORTANT NOTE : Please do not delete anything unless instructed to. Remember to backup all your important data(if possible) before moving on.


Also note that I will not respond to this thread if I don't receive your reply for 5 days.


2 more replies
Answer Match 83.58%

I had both the time and the date in the system tray, but then I decided to select the classic scheme. (I'm picky about the colors, and it seemed that I needed to do that to get the full flexibility I needed). I'm happy with the scheme but the only drawback is now the system tray contains the time but not the date. (I get the date only by hovering in that area). Is there a way to tell windows to put the date back in there or do I have to use a third party utility to do this?


A:System tray date missing

Paul, try to left click on the clock and then change settings.

8 more replies
Answer Match 83.58%

That's right i don't have one...
Running WinXP Home SP2 and it seems my system tray and ALL icons have vanished, any idea's on what could have caused this and could anyone help me to get it back.


A:Solved: System Tray Missing


If you are OK with working in the Registry
Navigate to this key
In the right hand pane double click on the Dword entry
change it's value to Zero


2 more replies
Answer Match 83.58%

On loading Win7 X64, all the system tray icons load, but there is no little square box that contains them.. They all sit on the task bar on the right corner beside the speaker icon as small icons as in the box for the tray.

A:Solved: Missing System tray box

7 more replies
Answer Match 83.58%


I run apache on win7 ultimate. The little icon in the system tray sometimes disappears and its annoying because I regularly need to restart the server.

I have followed all the instructions here:

When i go to the start menu and click "monitor apache" it tells me its running.

Alos, when I use the system tray "Customize" panel apache is shown there as being shown always. Only it isn't!

How do I get the icon back please.


A:Apache missing from system tray in win 7

What is this "Apache" that you are asking about?

Can you provide a link to a webpage about it?

3 more replies
Answer Match 83.58%


I have been having a problem recently when switching the PC on in that the taskbar at the bottom of the screen remains without data for around 1 minute ? It seems to be struggling to find something.

This started to occur after trying out advanced system optimizer (ASO) that was showing the program SYSTRAY.EXE as in the registry at startup, not existing and related to the virus FSERVE. I deleted this using the ASO startup manager but the PC does not seemed to have liked this ?

Previous to this I noticed on both RegCure and Windows Defender that SYSTRAY.EXE was listed as a startup program, it is not any more.

I am under the impression that something in the registry has been deleted by ASO that shouldn't have. I have ran both RegCure and Norton Utilities to try to fix this without success ?

Can anyone help ?



A:System Tray Missing from Start Up

Hi GOGGS75 and welcome to TSF

Do you have the XP CD ? Is so go to start => run and type sfc /scannow (the space after sfc is important). This will run the system file checker which will replace missing or corrupt system files with a good copy. If it can't find a backup of the file on your drive it'll ask you for the XP CD.

You may want to follow the HJT - 5 steps against malware link in my sig to make sure your infection was cleaned correctly. Read and follow the instructions there carefully. Post your final Deckard's log in a new thread in the HijackThis section along with a summary of your troubles and wait for the security techs to review it. Be patient, the HJT section is often overcrowded.

13 more replies
Answer Match 83.58%

This happened a long time ago.

Some people from our computer company came to fix our router connections, and while they weren't even able to set my computer up with the internet (We eventually found out my gateway was the same as my IP adress), they managed to make my system tray dissapear. It's been a few years and we havn't managed to fix it. But recently there's some new software and stuff like that which require it. I'm used to not having it, I have to use the task manager to close certain things. But I need it now, and I figured this was the place to ask. lol.

So yeah, you get the task bar, where all the minimized windows sit, there's a blank space that looks like the task bar when nothing is using it, and then you get my clock. Wondering if anyone knows what's going on.

I'm not calling that ***** computer company because they don't know jack so i'll ignore anyone giving me that advice.

A:Missing windows system tray

23 more replies
Answer Match 83.58%

Hi All,

I have a strange problem, inwhich when i log in - the system Tray doesn't appear. When i try load up Outlook, it doesn't work. Brings up an error message something like this "outlook, has been moved, copied or deleted" and once this pop-up shows, I cannot press anything, not even bring up Task Manager. The only way is to restart the laptop. Then after a couple of restarts, everything is fine again. But it happens quite regularly. I've looked through the Event Viewer and cannot really find anything that gives me an indication of what the problem is... only this.
I've ran a chkdsk and sfc /scannow which brought up nothing...

Any help?


A:System tray missing. Nothing works..

sttray64.exe - IDT PC Audio by IDT - Boost Your PC. is just a porgram...not the system tray itself!!

Try clean boot Troubleshoot Application Conflicts by Performing a Clean Startup
Still same problem? Set it back to normal boot when finished testing.

"safe mode" has same problem?

1 more replies
Answer Match 82.74%

Sometimes when i reboot my PC the Network system tray icon would go missing, checking the notifications at control panel shows that network icon is unselectable and is at off, rebooting several times fixes the problem though, anyone know whats causing this ?

A:Network icon missing from system tray

Will post a picture to show you how to restore it

9 more replies
Answer Match 82.74%

Am using avast! 6.0.1289 but the system tray icon doesn't display after booting (even though the Avast setting for the system tray is turned on). The AvastSVC process is running and the Avast AV service are both running. I execute Avast from the desktop and it says the Real-time shields (and others) are "on" and when I check the system tray - the Avast icon is there. (The AvastUI process is 'active' but wasn't initially.)Should I re-install Avast ?? I think the situation occurred after turning Avast off to run some malware removal tools (it turned out there was no malware/virus after all).I checked MSCONFIG - Windows startup - and Avast doesn't appear there ... how does Avast get started??

A:Avast System Tray Icon Missing

You can always try reinstalling/repairing your anti-virus when encountering issues.However, did you check to make sure the systray icon is not hidden? Right-click on the button (or Notification Area) and choose Properties. The Taskbar and Start Menu Properties window will open. Clcik the Taskbar tab and unheck the Hide inactive icons check box. If it's already checked, click the Customize button and check it its listed there as hidden.Hide or Unhide Notification Area (System Tray) Icons

5 more replies
Answer Match 82.74%

It appears that for some reason I have lost the balloon messages that will pop up from the system tray for certain tasks. For example the yellow updates ready icon may show up in the tray but the message advising "updates are ready" or "you may continue working while installing" message will not show. If I am removing a USB drive I may hear the "chirp" that it is ready to remove but I will not get the message from the system tray that "the drive is ready to remove". Other warnings regarding lack of protection if antivirus/firewall is turned off while installing or the message that "new hardware has been found and installed" are also missing in action. Any ideas as to what setting might turn these on and off.
Steve Rehmann

A:Missing Balloon messages in system tray

Run #11 ... Left side

1 more replies
Answer Match 82.74%

Today i got a BSOD so i did an advanced recovery method
now my network icon (those little 5 bars) in the system tray is gone
I went to my network & sharing center and it said "The dependency service or group failed to start" i cannot connect to the internet.

whats wrong? can someone help me please ?

A:Network connections missing from system tray


5 more replies
Answer Match 82.74%

The laptops I have that are set up with Windows 2000 have the battery icon mission in user mode (Restricted User)
Is there some way to give the user access to this. I have searched around and can't seem to find it.

A:Battery icon in system tray missing

7 more replies
Answer Match 82.74%

Today I logged into my Windows 7 PC and opened up my OneDrive folder expecting to see a folder with some pictures I had uploaded from my cell phone. I fried up my laptop and on this PC the files were there indicating that the sync was failing on my desktop. Somehow by dumb luck I managed to get the sync started and when that happened I noticed that there was a cloud icon in my system tray and the icon remained in my system tray until I rebooted. Upon reboot the oneDrive cloud icon is missing and I've been unable to figure out how to get it back. I did notice on my laptop that the cloud icon is in the system tray each and every time I boot but not on my desktop PC. Has anyone experienced this problem and was able to get the icon to show up every time? If so can you please share with me how to get the icon back in the system tray? Thanks.

A:OneDrive icon missing from the System Tray

Browse to C:\Users\yourusername\AppData\Local\Microsoft\OneDrive\OneDrive.exe and Send to Desktop (create shortcut). Run this whenever you need to, no need to keep it running all the time

If you still want it to auto-start, run with the shortcut/or the exe. On notification area icon, right click and settings - settings (tab) - check "Start OneDrive ...."

5 more replies
Answer Match 82.74%

Not sure if I should post it in Performance forum.

I have a Acer Aspire 7741Z laptop.
Guest OS ....... Win 8 RP in VMware player.
Host OS ........ Win 7 Home Premium SP1.

Power icon is missing in the system tray.
When I went to Customize > Turn System Icons On or Off > The Power icon is set at Off and pointer is grayed out ( un-clickable ).

I have google for answers, no dice.

Is it because Power icon shows on my Host OS system tray, and therefore it is not necessary to be shown in virtual machine ?


A:Power icon missing in system tray.

Your VM does not emulate the chipset which has the power options control on your real machine - so the functionality is unavailable.

2 more replies
Answer Match 82.74%

Am using Windows 7 Professional and suddenly the network icon has vanished from the system tray and there is no way to connect to Internet.
Am using Wi-fi connectivity from a Mobile for the network and connected through a Data Cable.

netsh winsock reset.
ipconfig /release
ipconfig /renew
ipconfig /flushdns

No result from the above commands.

Tried CTRL + Shift + ESC
Processes explorer.exe -- End Process
Application New Task explorer.exe

Still no result

System was working fine till now but suddenly facing this issue.

More replies
Answer Match 82.74%

Just installed a brand new copy of Windows XP Pro and find that the system tray is missing a couple of items that I would expect to see there. One is the clock, and the other is the icon that shows whether I am connected to the internet or not. Neither my hefty Windows manual nor Microsoft's help index make any reference to the system tray.

A:Missing clock in system tray, windows Pro

Line 320.-- Restore Volume/Net Icon to Notification Area

Line 316 Sound Icon - Enable

371. Restore Sound - Windows Audio Service

2 more replies
Answer Match 82.32%


a few days ago i installed a new update for my computer, its the one that pops up as a yellow shield in your lower right hand taskbar. Anyways i installed like always and then forgot about it. I worked for a while later and kept ignoring the "you must restart your computer now" messages. Finally i restarted the computer and on my desktop, start menu, and in any window i open, the folder icons and some other program icons are shown as the find/missing icon. Is there any way i could fix this. Picture below.

btw, i have tried changing the icon to something else, it works, but i cant make any of the folder icons work.


A:Missing folder icons

somehow it came back, i dont' know what, but after i opened a full screen app, the icons are back. thanks for all viewers.

1 more replies
Answer Match 81.9%

I'll be frank and direct: I'm going INSANE with this god damn problem. I my volume control icon has disappeared from the system tray which means I can't control my volume the way I like (choosing how loud each application would sound, adjusting sound volume manually instead of using the Quickplay buttons I have).

I have tried like five different freaking solutions and I just hate none of them working. I've looked all over the internet and no one has been giving me the right solution.

1. I tried erasing Pasticonsteam and iconstreams via regedit, and it didn't work.
2. I tried adding two or three registry items offered by websites to supposedly fix the problem: it didn't work.
3. I checked my device manager to see if my sound card was iffy (with and exclamation mark) and no, it works fine.
4. I tried "enabling" the volume control via the Properties option on the task bar but the volume control is GRAYED out.

NOTHING works. Someone please help me, I'm really annoyed wit this stupid problem. ANy help is HIGHLY appreciated.

A:Missing system tray icon: Volume control. PLEASE HELP!

10 more replies
Answer Match 81.9%

I have a Toshiba Qosmio F25-AV205 and the volume control on the side of my laptop just stopped working and the volume button is missing from the system tray on the taskbar. Any suggestions on solving this problem would be greatly appreciated. I can adjust the volume in the control panel but not manually with the volume dial control.

Thank You

A:Volume Control Not Working and Missing from system Tray

6 more replies
Answer Match 81.9%

Hello everyone,

I have a problem with my creative x-fi software, in the sense that when I bought my computer there was an icon in the system tray that would allow me, amongst other things, to change the mode of my sound i.e. Multimedia, Gaming and Creation. I updated my drivers and software for this and now the icon has gone and it is replaced by the rather dull windows standard one. That only allows me to turn the volume up.

I have Windows 7 Ultimate, but previously I had Vistam and the icon wasn't showing in there after I updated the software. Does anyone have a solution to this? I have looked on the Creative site and cannot find anything to resolve this.

Thanks in advance.

A:Missing creative volume icon in system tray

if you have an installation disc for your creative sound card, reinstall it & stay away from web updates unless they're offered by your computer manuf. creative cards can be finicky!

2 more replies
Answer Match 81.9%

Picked up this virus. Followed instructions and advice from other users and threads and used ComboFix. Seems to have worked. Greatful if someone could look at the attached log file and let me know if there is anything still there. Can't seem to connect to the internet though.

A:VIRUS ALERT! in System Tray and Missing Drives

Hello, bk_james
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .
We need to run a Scan with DDSPlease download DDS, and save it to your desktop, from one of the following mirrors:This is a mirror
This is another mirror

Disable any type of "Script Blockers" or "Script Protection" installed on your syst... Read more

2 more replies
Answer Match 81.9%

I have a Dell Inspiron 6400 Laptop that is one year old. It has 2GB of memory with a Duo Core T5600 processor. I am using Windows XP Home Edition with SP2. I have Norton 360 (recently upgraded to 2.0, but after the below described problems begin), Spy Sweeper, and Registry Mechanic installed. I also have Dell Support Center installed on computer.

I have my Windows Updates set to “notify me but don’t automatically download or install them”. I recently got a Windows Update Notification icon in my system tray. It was the update for SP3. As soon as I started to download it, it closed out and the icon in the system tray went away. For the first few times that I started up my computer afterwards, the icon would flash in the system tray then immediately go away. Finally, it got to the point that it would not even flash in the tray.

Does anyone know what caused this? Is it a Windows problem or a Norton problem? I have a desktop with all the same stuff on it that I have on this laptop, but the problem doesn’t occur on the desktop. I found one entry on a Symantec tech forum talking about this exact problem, but there was no solution posted.

A:Windows Update Icon Missing In System Tray

10 more replies
Answer Match 81.9%

Hello, I recently bought a Toshiba A300D laptop (64 bit, home premium) and it had the Realtek audio driver installed to have the audio output through the hdmi port. After doing a full restore the driver and icon for the manager gui in the system tray were missing. I downloaded and installed the 64 bit driver found here:
Toshiba - Download Vista drivers:

Was this the correct driver to install?
Where can I get the Realtek hd audio manager for this laptop so I have the options to choose different sound settings like jazz, etc? And have the icon in my system tray?

Any help would be appreciated. thanks

A:Missing Realtek HD Audio Manager in system tray

Hello Mirage17738,
Try here for your realtek drivers.


3 more replies
Answer Match 81.06%

I have had a couple of issues and now I am just frustrated. My computer has been acting strange, so I ran ccleaner and then I ran online housecall scan. I went to bed while it was scanning, so when I woke up I saw it said, "nothing found"...I restarted my computer and my icons on desktop look strange, almost transparent. Some even look like new icons. But they aren't "hidden" they are just weird looking.

I then noticed that the quickstart task bar icons are just missing. So i went to open accessories to pin some of the programs to my taskbar and the entire folder in start menu is gone. I do not think it is deleted, because i went to start>run>mspaint and it will open it that way, and probably I could do snipping tool and things this way, but don't know the command to do all of them. But I can not seem to find the original accessories folder by doing that.

I then thought I would restore my computer to an earlier setting and it gives me an error, saying it was unable to complete the action.

I have a windows Vista 32 bit, with updated software. Any ideas would be appreciated. I do not want to have to try to run disk recovery if it can be avoided.

One other thing that has happened, is my ventrilo gives me an error saying unable to write to the ini file. So it is not saving my password. This all has happened since I did the ccleaner and the online virus scan. Thanks for any advice.

A:Missing acc. folder, quicktask icons gone and ..

hi,,,, when cleaning out reg issues with ccleaner it asks you to save a backup before cleaning,,,, if you save one then navigate to it and restore it,,, just right click it and select merge,,,, also a good thing to do once a week is to backup the whole registry, only takes a min or two and can get you out of a world of hurt,,,, like now, you could just restore the reg to last weeks and see if this fixed your probs,,,,,,,,,,, as for your system restore,,,, try turning off all the security on the pc and then do a sys restore (unplug from internet while doing this as you will have no real time security),,,,, also if you use a software defragger this will tend to mess with system restore points,,, much better to let vista auto defragger sort it out
good luck.

4 more replies
Answer Match 81.06%

Help, I logged on to my computer this morning and the "normal" file folder icons are gone and replaced by the windows default icon. It is every one and in all sub directories as well. If you try to change an icon manually it won't accept the simple folder icon but will let you choose a different one. MS Word and Excel and other program icons are fine. It is just the windows folder icons that are all gone.

If you right click on the desk top and choose "new" and "folder" the folder icon is not the normal manila icon but the window icon that show up when you don't have an applicaiton installed. A white background with small computer in the middle.

Any idea how I get all the folder icons to return. I can't do each one idiviually as it too many and the default won't let me install.

Thanks, Steve

A:File folder icons missing

Problem seemed to solve itself. Not a clue why but this morning the icons returned and my system seems normal. SS

2 more replies
Answer Match 81.06%

I'm not entirely sure what the problem is at this point. I'm running Windows XP, and though I've had Norton scan for viruses and run Spybot, Microsoft AntiSpyware, Ad-Aware SE Personal, and the trial version of SpyCatcher and have cleared all the spyware/adware/etc found on them, I'm STILL getting popups. I expected it was spyware of some sort, but I'm not so sure now. I have a popup blocker turned on, so I don't know where they're coming from. I'll post a HJT log below.

In addition to that, the Norton AntiVirus Auto-Protect gets disabled every time I restart the computer. The guy who built our comp and works at fixing computers, as well as taking care of spyware, etc, didn't even seem to know why that was happening. Now the Windows Firewall gets disabled when I restart it. I didn't even know Windows HAD a firewall until now (apparently something I missed), when I'm getting warnings from Windows Security Alerts.

When I bring up the alert page and click "Recommendations" it says "Turn on Windows Firewall for all network connections. (button: Enable Now)" and when I click it a message pops up and says "We're sorry.The Security Center could not turn on Windows Firewall. To try turning on the firewall yourself..." and so on. So I go to Control Panel as it said, and click Windows Firewall and a message pops up that says "Windows Firewall settings cannot be displayed because the associa... Read more

A:Pop-ups, program disabling, and missing icons.

6 more replies
Answer Match 81.06%

Hey all,

It's been a while since I've been here, so sorry if I've posted this in the wrong section.

I needed to remove one of my programs and re-install an older version. After doing so, some of my program icons are gone.

I did some research, and already tried deleting the icon cache, which did not help any. Below I have a picture of what some of my icons have changed to. I also have a picture of the properties window when I try to change the icon back manually:

I really would like to avoid a clean install (but could do it if there's no other solution), and I don't have any System Restore points .

Please let me know if you need any more information, and thanks for the help !!


A:Wrong or missing program icons

try this tutorial
SFC /SCANNOW Command - System File Checker - Windows 7 Forums

9 more replies
Answer Match 81.06%

Hi, I have an Asus Eeepc Netbook with Windows 7 Ultimate 32bit. I don't see the network icon (for some reason it disappeared) or the time in system tray. I went through the steps outlined here unsuccessfully. Any idea how to fix this? Thanks.
(I checked Device Manager and there are no conflicts, the network adapters are all there and showing no problems).

A:Network icon and time/date missing from System Tray

Hello! Try clicking on the little icon, and then customize. Then turn on all the notifications & icons you want from there.

Tell me how you get on!

9 more replies
Answer Match 81.06%

Hi guys,

For some reason, the "Safely Remove Hardware" icon is no longer in my system tray. I have already checked that I have not disable inactive icons. It was there ever since I got my computer but just a few days ago, it disappeared. Does anyone have any ideas how i could get it back? Thanks!


A:Missing "safely Remove Hardware" Icon In System Tray

The only solution I can think of for fixing that is to simply unplug the device, then plug it back in. Maybe you need to reboot your computer to clear out the memory.

Also, I have devices that I plug into my USB port too, and the icon down in the taskbar doesn't do anything other than take quite a few clicks just to tell you it's ok to unplug something, when you can just unplug it from the port, or just unplug the device, and leave the wire still in the port. Either way, that icon doesn't value much of a usage.

I just tested mine again while I'm doing this, and as long as my device is working, I don't even see a need for it anyway. It told me me that it was ok to unplug my device when I clicked on my icon to unplug my device. I didn't need to click all those mouse clicks and select which item I wanted to unplug... all I do is just unplug my devices, and it's a done deal.

7 more replies
Answer Match 81.06%


I have a color LaserJet 2840 that I just reinstalled on my system (new hard drive) and noticed the digital imaging icon is missing from the system tray. I have uninstalled and reinstalled the software about 3 times to no avail...I disabled Norton Internet Security although I forgot SystemWorks. I did do some online research and I know it is related to C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe...even tried to make it run manually and it will not start...kind of like something is blocking it from running properly. The interesting thing is that if I go the task bar properties, customize, past icons I can see the icon with a red line through it that says "terminating digital imaging monitor." I also uninstalled and went to the HP website and reinstalled the sofeware that way and it did not change anything. When I installed it on my other hard drive it installed fine and I never had a problem. How would I go about getting the icon back and working properly?

Thanks in advance for your help.


More replies
Answer Match 81.06%

Is there a trick to make the network icon display in the system tray in a guest acct.? The network icon displays just fine on my admin acct, but not when I'm logged into my guest acct. that my daughter uses.

Navigated to Control Panel > Personalization > Taskbar and Start Menu > etc., etc. and found the option to enable the Network icon is greyed out.

Any ideas how to correct this? Reg fix maybe?

Thank you,


A:Network icon missing in system tray on guess acct.

Hello Donna,

You might see if using the tutorial below to enable the Network icon may be able to fix this for you. It will need to be done from inside your administrator account.

Notification Area - System Icons

Hope this helps,

4 more replies
Answer Match 80.64%

Hi,Just something for Microsoft or possible solution comment really...Logon script creates user Start Menu based on what rights they have on a networked master copy.ROBOCOPY.EXE is used for the copy like this:ROBOCOPY <source> <target> /MIR /MT /R:0This will create the Start Menu for the user on 1st logon, and the /MIR will update it on subseqent logons. It works well.Except for, /R:0 will immediately skip and continue if the user has no rights to a folder or it's contents. In this case, ROBOCOPY creates an empty folder which is quite annoying, regardless of other settings tried such as /S.Luckilly I have a small DLL of useful functions used by our logon scripts and one of these will remove all empty subdirectories from the specified directory so I can work around this.I can't find any combination of switches on ROBOCOPY to fix this, however, for example, XCOPY does not do this if a user has no rights to a folder.Any suggestions?!Thanks!Rob

A:ROBOCOPY creates empty directories when user running it does not have rights to a folder's contents

Hi,According to my understanding, the switch /MIR is equivalent to /e + /purge which includes the empty directories. While you configure the parameter /R:0 that specifies the number of retries on failed copies to 0, the /MIR switch will create an empty folder so as to indicates that the copy process is completed including the empty directory. Thus I recommend you to configure the parameter /R:0 to /R:1 and see how it works.If I misunderstood, please feel free to let me know. Thanks.For references:RobocopyBest RegardsDale

5 more replies
Answer Match 80.22%

Using Windows 7 Professional, Service pack 1, Pentium® Dual-Core CPU, E5200 @ 2.5Ghz, Installed Ram 5.00 Gb, 64 -bit Operating System,
I have two printer Samsung 2510 and Epson Artisan 810. If I do a file print while in a browser I can select either printer and print.
But if I wanted to share a printer and go to the Devices and Printers folder, that folder is empty?

I first noticed a problem when I inserted my SD card from my digital camera to edit the photos I had just taken, normally I insert the card and then Windows pops up a menu asking if I want to Open etc..
But this time that Window never popped open, I can go to another computer and see the SD card and pictures.

More replies
Answer Match 80.22%

Hello there!

Recently I've used Hyperdesk (Hyperdesk: The ultimate desktop themes for Windows 7, Windows Vista, Windows XP, skins, icons, wallpapers, widgets, desktop themes for Disney, Pixar and Star Trek, themes for the PlayStation 3, PlayStation Portable and more!) but eventually disliked it and uninstalled again. Since then most of my standard Win7 icons are missing/not showing up.

I tried rebuilding the icon cache with tutorials posted on this site = no luck.
Also tried a restore point, still no luck.

Have attached 2 screenshots for you

Any ideas?
All else is running smoothly and I don't really want to reinstall all Windows just because of a few icons not showing up


A:Folder and Win7 standard icons missing?

Welcome to SF! Try this tutorial, SFC /scannow system file checker.

9 more replies
Answer Match 80.22%


Recently i got a spyware attach where my laptop is flooded with lots of popups and also start button has disabled lot of buttons. After following the steps posted in the forum task manager is now working and there are no more popups. Now i have following issues.

1. There is VIRUS ALERT! in the system tray
2. System is bit slow
3. Disk Drives are not visible but when i run windows explorer i can see
4. Start button missing lot of entries
5. No access to Control Panel through start

Below is the HijackThis log file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:13: VIRUS ALERT!, on 8/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Sygate\SSA\smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\ActivCard\acautoreg.exe
C:\Program Files\Common Files\ActivCard\accoca.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\Program Files\CheckPoint\SSL Network Extender\slimsvc.exe
C:\Program Files\Cisco System... Read more

More replies
Answer Match 80.22%

Hi everyone,

I've just installed the latest Realtek driver and the installation goes fine but Realtek HD Audio Manager won't appear in the Control Panel or the System Tray (however, when I go to customize the notification icons, Realtek HD Audio Manager appears as "Show icon and notifications").

I've tried reinstalling time and time again. Also, Device Manager shows 4 instances of "High Definition Audio Device" as well as Realtek High Definition Audio. I've tried uninstalling these and installing Realtek but Windows automatically installs them upon restart.

Anyone got any ideas?

A:Realtek HD Audio Manager missing from System Tray and Control Panel

I have absolutely nothing. Report it to Realtek. I think they would be your best hope because like 213 views on here and no replys =o

1 more replies
Answer Match 80.22%

I got infected with System Check virus. I found some instructions on My Anti Spyware which I followed.
I renamed the file which was running on startup.
I rebooted, then opened a cmd box and ran attrib -h /s /d however I didn't wait until it had returned to the C prompt.
I then downloaded and installed Malware Bytes. I ran the Quick Scan. It found my renamed file and a few other nasties. I clicked on Remove.
I then ran the TDSSKiller but it was not present.
I then found that my computer was partly recovered. The missing control panel, search, etc from the start menu had reappeared but all my customised task menu was gone. My bottom taskbar links were empty. At least a 1/3 of my desktop icons had vanished. When I went to Start, programs, there are at least 25 folders or program links missing (I should have 4 full columns of data) and any programs which are installed on my C: drive are listed as (empty) when I go the program group. So these are all my most used programs like Office, Adobe CS4, etc. The programs which are installed on D: still show up fine.
So after a reboot, I ran Malware Bytes again, this time a full scan on all drives. After more than 9 hours it found several nasties on C: and E: so I removed them (nothing on D:). I then ran the attrib -h /s /d command again on C: but my missing bits did not return.

I tried to get some help from the My Anti Spyware site but I can't manage to get permission to post a question.

So, where do I go from here? How do I get... Read more

A:missing icons, shortcuts, program links

I spoke too soon.
I kept searching and eventually found the self-help instructions for removing System Check. All looked pretty much the same as the previous instructions except that a little script called unhide was available. I tried it and it didn't seem to run. I then started reading up about unhide and found the instructions for manually restoring the taskbar, desktop and quick launch. The manual restore worked for those items, so now all that is left is the re-ordering of quick launch items and adding back the settings for my customised start menu.
Once again, Bleeping Computer saved my bacon.

3 more replies
Answer Match 79.38%

For the Office products, the change icon button is grayed out. This is what the programs look like in the start menu:

While going through the properties of the shortcut in the start menu programs, this is what I get:

The .docx icon is missing as well:

I have tried using sfc /scannow but nothing has happened. I've also tried rebuilding the icon cache.

Seems like the problem is that I'm missing the folder "{91150000-0011-0000-1000-0000000FF1CE}" in my Installer folder. Does anybody have a full one I could use for myself? This doesn't fix the .doc/.docx problem, sadly.

A:Missing program icons for Office 2013 products

Hello Erak, and welcome to Seven Forums.

You should be able to run the Office installation again without uninstalling your current one to do a repair install of Office that will hopefully repair the icons and associations as well.

9 more replies
Answer Match 78.96%

Hi! Guys.

I hope I found the right group to help me.

My APP folder under my user folder and the Program Data folder on Local C: Computer, both just disappeared.

They are missing and not showing. My folder options check marks are where they should be. I tried Brink's solution in the registry and my missing folders as well as folders that are showing all look the same as far as data and pathes and stuff. In other words, the missing ones look the same as the ones that are showing, so what is there to change? They all show %userprofile% in front of them.

I don't know what made these two important folders disappear. I just don't know how to get them back. I have Vista 32 bit.




A:Missing APP and Program Data folder

Hi Greg,

These are usually hidden system files by default in Vista. They will just need to be unhidden again to see them. This tutorial will show you how if needed.

Hidden Files and Folders

Hope this helps,

5 more replies
Answer Match 78.96%

Hi all
(I'm italian, excuse me for my bad english).
I have a pc with windows 7 home premium 64 bit. I have a problem with some icons on taskbar: sometimes some applications are displaying the wrong icons, sometimes, as you can see (screenshot), I don't see some icons: sometimes a few are missing (this time I have 8 icons of about 20!).

If I restart my pc, some icons return, but many still missing or are wrong!

So I launched this tool from microsof (I think it rebuilt icon cache, but I'm not sure): In Windows le icone vengono modificate in modo non corretto
but it doesnt' fix the problem, see this screenshot after using this tool from microsoft:

now as you can see some applications are displaying the wrong icons and 2 icons are still missing there any fix for this problem? thanks!!


A:problem with icons on taskbar (wrong icons or missing icons)

perhaps the fixit from microsoft may help...

System icons do not appear in the notification area in Windows Vista or in Windows 7 until you restart the computer

5 more replies
Answer Match 78.96%

I set "Always show all icons and notifications on the taskbar", but the icons have spaces only.

How can I solve this problem?


Resolved this problem with this link.

Solved: System Tray Icons Disappear Occasionally - Tech Support Guy Forums

A:system tray icons problem

Try placing the arrow over the icon you want on the taskbar....Then right click.

In my context menu I see "Pin to taskbar" seventh item down, yours may differ....Click on that.

1 more replies
Answer Match 78.12%

I changed some things in my Appearance settings, then this happened.

Anyone know how to make this normal quality? I tried all I know.

All other images are fine. It's just the system tray. (and system tray settings)

A:Problem with System Tray Icons (Blurry)

okay its fixed now. I seriously don't know what I did.

3 more replies
Answer Match 78.12%

hey guys i have searched the net for hours and tried a number of fixes for my problem.
it has now driven me insane and i am just about to format my computer. i thought id try one last thing to post on the forum and see if any one can help.

basically my system tray icons visability come and go. NO its not the problem where in properties the box is greyed out etc...

my clock, volume and network icons never dissapear, its everything else. one day half the icons will be there, the next day some of them, the next day none of them, the thing is they are still running because if i hold my mouse over where they usually are it will tell me whats running.
i have uploaded a pic to show you this (my mouse is hovering over AVG, it is running but cant see the icon)

my question is HOW DO I GET THEM BACK TO SEE THEM??? shoot some answers at me and ill tell you if ive already tried it.

note: i noticed this started happening after i got rid of the antivir virus i caught of tvshack, i had to delete some things from the registry but not sure if this would have contributed or it was just a conisidence. i dont understand why some days they will all be there and the other days none will be there, thats whats got me confused its not consistent.

A:System Tray Icons come & go - not your usual problem

I could be way off, but if you care to give it a go....
Right click on an open space of the taskbar > Properties > Notification Area > Customize > under Behavior, see if you icons are set at Hide when inactive. If so, click it, click the pointer and select Show > OK

7 more replies
Answer Match 77.7%

I know this sounds like an easy fix but it is not. I have scoured the entire internet and experimented myself extensively on trying to fix this problem so I would be grateful if someone here would like to help me. The problem is this: I have Windows 10 Home and all of my icons have disappeared. I mean not only my desktop ones all of them I will include some screenshots so you guys can access the problem. This happened when I used the Winfix option in the Systemcare 9 Pro app. It told me the I have something wrong with sticky notes (I don't remember what is said I'm sorry) so I just clicked fix then all of my icons just disappeared, and it said the problem was fixed. I have tried running every troubleshooting method in the windows OS and I everything says everything is all fine. My personal theory is that either there is a setting for this that I can change back or that I have a problem in the registry (I do not back it up frequently sadly so I cannot load a backup) or the problem lies in a corrupted file (I have used sfc /scannow and it says nothing is wrong). I also am unable to access the properties option (Whenever I right click the menu comes up but when I click properties it won't open). If you guys cannot help me then I shall have to go to a tech repair place and get my computer fixed. Thank you for helping or trying to.

A:All system icons are missing

Do you have System Protection enabled?

I assume that ASC had a Rescue Center to Undo Changes?

0 more replies
Answer Match 77.28%

We have a laptop with MS Word on it. However, I can't get to the program via Start > All Programs > Microsoft Office. To get to the program I have to open a Word document and then start a new doc from there. Another way I can get to the program is to go to:
C:\Program Files (x86)\Microsoft Office\Office12
I have created a shortcut to the desktop using the above link, but I would like to know how to put it back in the Programs list.

The OS is Windows 7 (recently upgraded from Vista). I had the same issue in Vista. The laptop is a Dell Inspiron 1440 that came with Office Home and Student. Thanks for the help!

A:Missing Word in MS Office Folder in Program List

Simply move that shortcut that you created on the desktop to the folder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office


EDIT: If you can't access the folder, make sure you have Show Hidden files and folders turned on.

2 more replies
Answer Match 77.28%

I logged into my computer this morning and the screen was blue, although I could still see my house and move it around. I can also do Ctrl Alt Delete to access the Task Manager when I don't see the explorer.exe. I know its supposed to be there but its not, I tried to manually start it by going to file new task and running it but it only runs for maybe 10 seconds? enough to see the icons on the desktop and the task bar, then they disappear. I searched online for a few answers but no real help. Im using another PC because I cant access the internet with my laptop that is have the problems. I was able to run hijackthis and put it on a thumb drive so I could post it here.

Any help would greatly be appreciated, thanks

I have ran ad aware and avast and both found something but didn't fix it.
I also posted this on Thanks.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:13:10 PM, on 5/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device... Read more

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Answer Match 76.86%

I have downloaded a free program Remove Empty Directories. When I run it it finds over 800 empty folders and starts to delete them. After a time it stops and I receive an error message "Unhandled error has occurred in tour application....... Access to the path 'stub.txt' is denied". If I press Continue (ignore) the empty folders are no longer ticked as deleted but an icon appears beside each indicating that they could not be deleted.

What is stub.txt? How to I get access to it?

A:Remove Empty Directories problem

I couldn't find much info on STUB so had a look thru my machine using "Everything" and there are a number of entries, pointing to configuration files and Dlls.

A possible reason you can't delete some folders is that they could be Windows ones and it will not allow you to touch them. Windows makes many folders and leaves a lot of them empty for future use, but they are doing no harm and not taking up any appreciable space so I wouldn't worry about it.

Playing with Windows for no good reason could possibly cause you quite a bit of grief. Third party programs are only as good as their maker so I would tend to be a bit wary; read reviews from other users on CNET or similar before using. There are many excellent free programs out there, but there are also dogs so just be a bit careful.


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