Tech Problem Aggregator

# Chrome.exe force close could not be completed.

Q: Chrome.exe force close could not be completed.

I'm installing some adobe software, which, for some reason, requires chrome to close.

When I close chrome.exe, I get this error:

This only happens to the main chrome.exe process, not the browser, extensions, etc.

I've tried restarting my computer, but it runs at startup and I still can't stop it.

A: Chrome.exe force close could not be completed.

try

Force browser processes to close
If a tab, window, or extension is not working properly, you can use the task manager in either Chrome or Windows to force it to close. Chrome uses a "multiple processes architecture", which means its processes are designed to work independent of one another. So issues in one tab shouldn’t affect the performance of other tabs or the overall responsiveness of the browser.

In many ways, the task manager is like a hospital monitor: you can use it to track the performance of its internal processes. If the browser seems to be sluggish, open the task manager to find details about each active process and close the one that seems to be using up a lot of resources.

Click the Chrome menu on the browser toolbar.
Select Tools.
In the dialog that appears, select the process you want to close. You’ll find five types of processes listed:
Browser: This process manages all your open tabs and windows and monitors them for suspicious activity. Close this process if you want to force everything in the browser to end.
Renderers: Each of the tabs and apps listed represents a renderer process. Close a tab or app if it isn’t displaying properly.
Plug-ins: If a webpage uses a special process to display rich content on its page, the process, also known as a plug-in, will be listed. Common types of plug-ins include Flash, Quicktime, and Adobe Reader. Close a plug-in if you think it’s causing a page to perform slowly.
Extensions: Any extension that is running in the browser background will be listed.
GPU (Graphics Processing Unit): This process controls the way renderers display graphics.
Click End process.
You can also use the keyboard shortcut Shift+Esc (Windows, Linux, and Chrome OS) to open the task manager.

Chrome’s multiple processes architecture

You may notice that there are multiple Google Chrome entries in your Windows Task manager (chrome.exe) or Mac’s Activity Monitor because Chrome keeps because Chrome keeps tabs, extensions, web apps, and plug-ins processes independent from each other. You can see the detail of different processes using Chrome's Task Manager. That way, an issue with one process won’t negatively affect other processes or the responsiveness of the browser overall. We refer to this design as Chrome’s "multiple processes architecture".

For example, when you’re browsing a site, Chrome uses a renderer or a rendering engine to process the site’s code to display properly. As the renderers become more complex overtime, it can occasionally cause the page to crash.

By separating different processes, Chrome provides the following benefits:

Responsiveness: when a tab crashes or encounter a problem that freezes the renderer, it won’t affect other tabs using different renderers or crash the entire browser.
Security: each renderer is run in a sandbox, which means it has almost no direct access to your disk, network, or display. All its requests needs to run through browser process. This will allow the browser process to monitor for any suspicious activity.
Performance: modern computers have multiple central processing units (CPU). Multiple process architecture takes advantage of using those CPUs. In addition, when you close the tab associated with the renderer, all its memory is returned to the system to allow other processes to use them.

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I need some code whereby the user has to enter values in certain fields before they can save and exit the workbook. For example, if they enter the letter "A" in any row of column M, then they have to enter a numerical value of between 0 and 50 in the same row column T. Does that make sense?! Any ideas?

A:Solved: Force fields to be completed - MSExcel

Yes. Use this event macro (see attached image).
It will run before the workbook is closed. You can evaluate a criteria and depending on it, set Cancel to true or false. If you set Cancel true, then the Workbook remains open. In this branch of "If... Then... Else..." you can also set up an MsgBox to inform the user what he must do to be able to close the workbook.
The macro must be on the Workbook's class module.

Edit:

Oh, yeah, Save. You can do something similar with save. The macroname will be
Private Sub Workbook_BeforeSave(ByVal SaveAsUI As Boolean, Cancel As Boolean)

End Sub

For other workbook events and examples see
http://www.mvps.org/dmcritchie/excel/event.htm

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not sure if it's possible in Task Scheduler but i really want it to work. Basically I know how to automatically start program in Task Scheduler and how to also force close it. If we want to force close it we just create a .bat file with text like
Code:
and schedule to run such file in specific time (for example 2.00.05 PM)

but this doesnt solve my issue because I need to automatically close my program without actually force close it. The above solution only force close the program and it's not what I want. I want to "properly" shut down the app, something like we click "X" in the program manually. Is that possible?

The problem is because I trade in MT4 automatically. if I use the above solution to close it on schedule, when it reopen, any change made to the object list in the MT4 would be deleted as if nothing ever added there. That's why I need a solution to automatically close my MT4 on schedule but not force close it. Any idea guys?

A:How To Close (But Not Force Close) Program Automatically On A Schedule

hi guys, after try to find more solution on Google apparently there's a very easy fix!

I should have not used the "/F". it force close the program!

should just go directly TASKILL /IM "nameofprogram.exe"

LOL

1 more replies

Hi,

I am running firefox with Windows 7 on a PC. I have Ubuntu 11.04 dual booted but I think that is irrelevant. Of course my problems are only on Windows. I have a virus that is redirecting me on at least google and yahoo (haven't checked other search engines). I added the firefox addon NoScript, so now when I would've normally been redirected I just get sent back to google instead. I am on wireless in my house. My computer is the only one with problems. Also, I can avoid redirects by pasting the link into the search bar manually.

In addition to these redirects, whenever I open Microsoft Security Essentials from the start menu it immediately closes. I believe this virus is always running in the background (duh, probably) because whenever I shut down I get the 'force shutdown because some programs are running' screen which I would've not expected otherwise.

Scans I've done: microsoft security essentials full scan in safe-mode (nothing), SUPERAntiSpyware (deleted 492 adware threats), Spybot Search and Destroy (deleted 2 adware threats), TDSSKiller (nothing), FixTDDS from Symantec corp (nothing), Malwarebytes anti malware (nothing).

Still, my problems persist...

A:redirects and MSE force close

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:

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Hello
In notepad when I go to close "X out" it automatically gos to the desktop to save. There is no prompt to save or cloes without saving? Has anyone heard of this? I remember something like this happening when trying to print issues. Thanks

Have you scanned your computer with an Anti-virus? It might be a good idea to do so, if you haven't!

Also try ... sfc /scannow in a command prompt (as Administrator) to repair your system files.

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In making a back-up, open files are skipped. Usually, this resulkts from some kind of error occuring during the execution of an application that didn't close the file for some unknown reason. I want to force any open files to be closed before the back-up starts. Is there any kind of operating system command I can use to do this? If not, can a stand-alone program be written to do it?

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I am using Vista Home Premium 64 bits.

In power option, I chose shutdown when the lid is closed (I am quite lazy). After go out for a while, I open up the lid and... see the fact is that the laptop is still waiting for me to click Shutdown now to shutdown!!!!

I can not print screen but it looks like this:

The following programs are still running:
...

To close these programs and turn off your computer, click Shutdown Now. You may lose work that haven?t saved.

So can we force the computer to shutdown when I close the lid?

A:How to force the computer to shutdown when I close the lid

Close all running programs before closing the lid.

4 more replies

Hello

I have been trying to open Picasa for a couple of hours now - it no longer responds when double-clicked in 'my programs', or if I right click and choose 'open'
No other programs are affected and everything else works as it should.

By Googling I've discovered that the program is corrupted somehow and needs to be reinstalled. I've tried to uninstall it by using the product's own uninstaller and through 'Revo' but I receive messages telling me that the program is running and needs to be closed first. I then went to the good old task manager to force Picasa to close and it won't close through there either!

Are there any other methods I can try to close a program (Picasa3.exe *32)

I need to sort this pretty quickly please.

A:When Task Manager can't force a program to close, what then please?

Hello Tara,

Restarting the PC will also kill it if it's not set to run at startup.

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I'm sorry if I'm doing something incorrectly! I'm green as a pickle!
I've been asked to do that yet I'd not like to cause any trouble whatsoever!
Thanks in advance for your precious time! I can assure you it is highly appreciated!
Edit: It seems I've forgotten to mention. Most programs once opened crash and "program has stopped working" appears.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16798
Run by Administrator at 9:48:39 on 2014-06-15
Microsoft Windows 7 Home Premium   6.1.7601.1.1250.48.1045.18.2868.1044 [GMT 2:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

A:Most programs force close - nothing really works properly.

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Hope I have done this right...

I stream a lot of films and picked up this nasty redirect (from Google) virus. I have used Combofix, malwarebytes and a host of other anti virus. Seems to go away then comes back.
I have had screen crash, redirect and force close.

Appreciate any and all assistance.

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: AMD Athlon(tm) X2 Dual-Core QL-64, x64 Family 17 Model 3 Stepping 1
Processor Count: 2
RAM: 2813 Mb
Graphics Card: ATI Radeon HD 3200 Graphics , 256 Mb
Hard Drives: C: Total - 228472 MB, Free - 108541 MB;
Motherboard: Acer , JV50PU , Rev , LXPAW0X2209230F1BE2000
Antivirus: AVG Anti-Virus 2011, Disabled
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 08:57:36, on 04/05/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files\Common Files\Java\Java Update\jus... Read more

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I have a couple programs that Windows can't close when it exits (Win XP). So when I exit, I have to manually click the popup Window that asks to close the program without saving it or cancel. Is there a way to have Windows do that by default for that particular program (or even for all programs) preferably after some period of time of not making a choice?

A:Is there a way to force memory resident program to close when exiting Windows?

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I was in a rush to shut down my laptop so while windows was shutting down i held the power button for 5 secs to shut it down faster (I know, I'm so stupid!). But now programs that were still active at time of shutdown refuse to work. Some of these are office 2010 starter & Windows Installer (). Is there a fix for this?

A:Programs active after force close (hold power for 5 secs) won't work!

You should always close all programs before restarting or shutting down your pc. Sleep is the only mode where it is fine to leave your programs running.

You are going to need to do a repair on the programs in question, or uninstall and reinstall them.

For office:

http://office.microsoft.com/en-us/pr...010357402.aspx

http://office.microsoft.com/en-us/ex...010382089.aspx

For windows installer:

http://support.microsoft.com/mats/pr...ninstall/en-us

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after the movie 2 new tasks apperd in task manger : c:\programdata\cvxasync.exe
c:\users\leo\appdata\roaming\nvxasync.exe
both are unabel to close or shutdown from cmd, they reaper whitin 0.5 seconds, they also apper in safeboot and im unabel to take them away from startupp aswell. tryed the sf/runnow comand in cmd dident help. been sufing around on an other computer to try and find a solution.
the antivirus kant find anything wrong whit them so it can be something else im not very good att computer.
the virus it self spikes my disk and memory att random, force closes all maps close or leading to programdata\ or appdata\roaming\
it also disabels regedit, advance system settning and the bleep F8 key during startupp.
it changed my browser from chrome to firefox for sometime but then teminated firefox to when i started searching for nvxasync.exe virus to try and stop it.
i need help im lossing control off my computer or what the hell this is.

a guy recomended the /preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ however the dds dident work beacuse i had win 8 compatebility failuer?

A:infected force close maps, spikes disk and ram, deletes browser

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Does anyone know of an extension or hidden setting to force all links into tabs. I click on pics or whatever and some appear in a pop up. I don't want that I want tabs. I can do it in Firefox I want to do it in Chrome (using Chrome 11).

I don't want to be pressing Ctrl every time. Also some of the links I need to click, e.g. links in rightmove lead to pages that require Javascript to work and the pop-ups don't have the facility to allow JS and reload.

Thanks

A:[chrome]Force pop ups into tabs

personally I rather block pop ups but who am I to judge
check out if this does what you desire:

-DG

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Although the program I downloaded is irrelevant (JetClean) is asks me to close Google Chrome so it can be cleaned. I removed Google Chrome (GC) from the task bar, it still said "close down" I tried to uninstal GC altogether, but it said it couldnt as GC was still open (it wasnt) - In desperation I deleted it from Programs (yes, I know that was naughty) but thought it would allow me to uninstal the proper way. I still can't. I have no idea why it thinks GC is still open - so how can I close it down ? lol

ps I am using Safari to type this up.

So no-one can help me?

13 more replies

I am running Windows XP with service pack 3 and Google Chrome ver. 46.0.2490.80. Say I have clicked on the Chrome icon on my desktop 3 times to search the internet and then decide to shutdown windows. A box pops up stating end program...chrome.exe, the program is not responding, etc. If I click end now, the box disappears, followed a second or two later by another pop up box with the same message. If I click on end now 3 times (or however many times I clicked on the Chrome icon on my desktop) windows will shutdown. This is a pain in the neck if I have accessed Chrome many times before shutting down Windows. I have deleted and reinstalled Chrome, but the problem remains. How can I get this to stop?
Thanks for any help anyone can provide.

A:chrome won't close upon windows xp shutdown

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For the past week or so I've had a problem opening Google Chrome after I close it. The only way I can open it is when I do a reboot. Then if I close it again - same thing !!!!

I've already uninstalled and re-installed Chrome and same thing. I always have the habit of deleting browsing history after an internet session.

Firefox and Internet Explorer is fine.

Any advice would be much appreciated.

Thanks.

Hi there ... When you close Chrome open the Task Manager .. Are there any Chrome processes still running ? If you close them does it work then ? ...

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Hi, Does anyone know how to lock down Chrome explorer so no one will close it? for example they need a password to close it down.
Thanks

A:How to lock chrome program so no one will close it

Huh? Do you mean the Google Chrome browser? If so, who's 'closing' it but yourself?

3 more replies

I recently installed Chrome for the use of Google cloud print system on my phone.

When I close Chrome it stays in memory. How do I make it close completely? IE and FF close when you close them. I don't need Google snooping in my computer while it's software is hidden in the background.

I went into advanced settings and the only box that seems to indicate it would close Chrome completely when unchecked is not check and yet Chrome persists in my task manager.

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I am running Vista 64bit on and HP-DV9700T laptop.

There are 2 processes running on my machine that I cannot "End". More specifically, there are 2 instances of a file named "Ywplubzaeb.exe" running simultanously as shown in the attached screen capture of Windows Task Manager. These processes are identified as Google Chrome and the executable and other associated files are located at C:\Users\jmruperto\AppData\LocalLow\Sun\robuyfpfvyr\Dbfjjbhb\Ywplubzaeb.exe.

When I select 'End Process" from the Task Manager, the process ends momentarily then starts right back up. I removed Google Chrome completely using the Control Panel / Programs and Features, however this does not remove the Subject executable. I tried to delete the file, but I get an "Access Denied/ Need Permission" message. I tried internet searches for all of the various folder names and the Subject file as shown in the path above, but I get no hits for any of these. I am running Norton IS 2014 and scanned the system for virus' etc. but also no indication of a problem with this particular executable.

I have 4GB RAM and these processses use only about 65MB of ram, however recently I have noticed some unusual behavior of the system when I searching the internet (animated spinning blue circle indicating that the computer is busy with running a process in the background). Upon checking the Task manager I found these processes.

Does anyone know what this process is and how I can re... Read more

A:Google Chrome (Ywplubzaeb.exe) Will Not Close - Problem

That is not a valid process but more than likely a virus. I suggest that you scan your computer with your antivirus scanner and run malwarebytes. https://www.malwarebytes.org/

3 more replies

Okay so this has happened several times now and I can't find an solution, I just got finished installking several extensions and changed some settings to Google Chrome, but when I close it, it like resets the browser to default every time and none of them are saved? This is the only web browser this is happening on and its strange, anyone got an solution?

A:Google Chrome Resets Every Time I Close It

Browser crashing

Check the above thread. Not exactly the same problem, but similar.

Try to reinstall Chrome with the latest stable version. Many have problems with Chrome automatically updating. More simple sometimes just to uninstall and reinstall. You are still able to save your Favs and Extensions, etc.

6 more replies

Here's the sys info:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4028 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1790 Mb
Hard Drives: C: Total - 461899 MB, Free - 163845 MB;
Motherboard: Dell Inc., 0D176M
Antivirus: Microsoft Security Essentials, Updated and Enabled

Hello all, it's been a long while since I've posted here because thankfully I've been (mostly) problem-free for the last few years. Much thanks to those who assisted me back then.

Lately though, I've been having an issue I would describe as "consistently annoying" or "annoyingly consistent". This is a Dell laptop and every once in a while (feels like every two weeks roughly), I'll wake it from sleep mode and my Google Chrome browser will immediately close out. I will open it again and it will within 10-15 seconds close out again while trying to "restore" my session. Repeated attempts will also close down without fail, but in quicker intervals (sometimes 3-5 seconds).

This has happened three times and each time I didn't know what it was. I tried a quick scan and nothing came up. I checked my add/remove program list and didn't see anything out of the ordinary that might be a culprit. Instead, to resolve the problem I merely did ... Read more

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Hey everyone. I have a problem with Google Chrome. I am running the latest version of Google Chrome, by the way. Anyway, I have tried several different sharing extensions for Chrome and I have the same problem with each one. These sharing extensions are designed to open a window so I can share a website with Facebook. Once I share the website with Facebook, the window is supposed to automatically close. However, the window fails to automatically close and then I have to manually close the window. Does anyone know of a way to fix this?

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I got infected some time ago with some kind of root kit not sure which but it was one of those that says your system is infected even thought it's not and tells you to run it's software. I ran Spyobot, Anti Malware and Mcafee amongst others, never got rid of it, it was also hiding desktop icons and programs as well and and I ran Unhide to get them back, anyhow now after running all the anti virus and anti malware programs, I still have problems, both Sea Monkey and Chrome will stop surfing, when I close them the process continues to run in Task Manager and will not close no matter what I do.
Below is my Hijack this log if anyone wants to help.
Thanks

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:38:17 PM, on 12/23/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS.3\System32\smss.exe
C:\WINDOWS.3\system32\winlogon.exe
C:\WINDOWS.3\system32\services.exe
C:\WINDOWS.3\system32\lsass.exe
C:\WINDOWS.3\system32\nvsvc32.exe
C:\WINDOWS.3\system32\svchost.exe
C:\WINDOWS.3\System32\svchost.exe
C:\WINDOWS.3\Explorer.EXE
C:\WINDOWS.3\System32\svchost.exe
C:\WINDOWS.3\system32\spoolsv.exe
C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
C:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE

A:Infected, can't run browsers long When I close either Sea Monkey or Chrome the exe r

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

---------------------------------------------------------------------------------------------

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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Hi,

Since three days both internet browsers installed on my PC won't start (IE and Chrome). Or rather close immediately after I start them. (I am entering this thread from my office PC)
I didn't install any programs in between when they worked and stopped working (did copy files from a CD-ROM).

Some things I tried:
- logging in as my wife (we have got two users installed) - same problem
- clearing the user settings of Chrome (i.e. deleting the folder). After doing this the browser works for about 30 secs. and then the same problem occurs (either using it to browse or not using it gives the same result)
- scanned the PC for viruses (Windows anti-virus) and malware (Spybot) ? nothing found
- start IE with extensions off
- I also installed HijackThis. Couldn?t find anything that looked fishy, but did not have an expert look at it
- Using either WLAN or LAN doesn?t make a difference (tried it just in case ? never know ?)

Any ideas?

Best regards,
Roy

A:Internet browsers (IE & Chrome) close immediately after opening ???

Hi,

Tried some more:
- de-installed Java
Didn't work yet
- run a registry cleaner

After restart IE works again. Typing this message from there.

Seems problem is solved although I have no idea what caused it. Didn't like Chrome anyway though because it crashed on me several times a day. Installed it because IE was becoming very slow. But that's another story.

So for now: problem solved.

Regards,
Roy

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Please forgive me that I do not understand a lot about these types of things!  I have been reading other posts with similar situations, but do not understand what I read -as I don't know what a log is or even understand some of the steps.  If you can, please speak in "Crayola" for me!  I was able to follow the directions I found for creating the DDS and attach files (thanks to through instructions even though I don't know what they are!).   So here's my problem.

My computer (Dell -Windows 7 Home Premium -64 bit) started running really slow suddenly.  I opened up the task manager and saw that there were 12 instances of the same thing running -the image name was: vlvfbmxlyv.exe *32  - The description said:  Google Chrome.  The memory column for all of these said anywhere between 25,000 and 140,000.  I had Google Chrome installed, but we never use it (I use mostly IE 11.0 and sometimes Firefox as required by my son's homeschool).  I tried closing the processes and after a couple of them, more would generate so it was impossible.  I knew enough to know this sounds like a virus. I typed in the image name in a search but not a thing came up. I went and uninstalled Google Chrome (just in case it was something else) -restarted the computer and checked, but they were still there.  I ran a full scan with Microsoft Security Essentials (my only virus protection as it has worked for ... Read more

A:Fake Google Chrome Process/Virus -Cannot close or remove

43 more replies

Chrome 42 has graduated to a stable release and is now available to download for Windows, Mac and Linux. In addition to the usual list of security fixes (45 in total) and under-the-hood changes for stability and performance, Google's latest...

A:Chrome 42 is out now, includes push notifications that can ping you even after you close the browser

11 more replies

Hello there,

I recently noticed my laptop running very slow, especially when using Youtube videos.  I deleted some old junk to free up some memory but that didn't help.  Defragged my laptop and ran several virus scans, but no improvment and nothing found on the scans.  I found a new program installed on my laptop called "Spigot Search Protection" which I uninstalled.  No improvement after this.  I then noticed about a dozen processes running on my Task Manager that appeared to be Google Chrome windows.  They were using up a ton of memory... and I use Firefox not chrome so I thought it was weird.  I uninstalled Google chrome, but they remained open and listed as google chrome programs.  I opened the file location and ran a virus scan directly, and it came back with no threats detected  (I ran Kaspersky). The image name for each process that is running is Lnzdypqnuf.exe*32 and appears as a GoogleChrome file.
At this time I did a Google search and came up with this website (it seems others have had the exact same problem).  I saw that each case should be handled specifically, so I decided to register and post instead of trying to figure it out myself.

If anyone can assist me with getting rid of this problem I would greatly appreciate it.  I have never downloaded a virus before, and do not open ads or clickbait on websites.  I do use Utorrent once in awhile and expect that is how I downloaded this vir... Read more

A:Multiple Google Chrome Processes in Task Manager; Cannot close and laptop slow

BTW, am running on Windows 7

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So... Before anyone tells me to send it to Logitech for repairs, I should mention that there are none that I know of in my area, and I'm not willing to pay R300 (ZAR) postage to send a big box 600km away to get my wheel 'checked'. Other than that, it's already nearly 3 years old and way out of warranty...

Now, onto the finer details. The force feedback suddenly stopped working one day a few months back. There was no funny smell or smoke or unusual amount of heat, etc.. Anyways, long story short: I suspect the motor is the culprit here, I can't see any damage or burn marks on the IC boards..

A Google search for the details on the side of the motor returns nothing even remotely related to Logitech or electronics in general, so I'm hoping someone can help point me in the right direction here.

Markings on the side:
RS-545PH-12320
TD417427
50.0V

The * above is a symbol, almost like a logo, but I don't recognise it... I've redrawn it in Paint (see attached), perhaps someone else knows it...? Other than that, I've also attached a photo of the motor with a CD beneath it for a size reference.

I don't play racing games enough to warrant buying a new wheel, and everything else on the wheel still works, I simply don't have any force feedback and the wheel obviously doesn't center itself anymore (no springs, all done with the motor). If anybody can help point me in the right direction with looking for a way to either test / repair / replace this motor, I would be eter... Read more

A:Logitech Driving Force EX - Force Feedback Motor Query

Hello, I am also facing the same problem as faced by you. The wheel is working fine but there is no ff. I dont know whether the fault lies with adapter or with motor or it is a circuit problem. Could you please tell me how did you manage to solve your problem??

1 more replies

Hello everyone!

I am looking for information on a issue I have when I open Delta Force Task Force Dagger.

The game will actually open two instances of itself, I will be able to play in the one that pops up but when I click on the Exit button there is still a instance on the start bar. I have to maximize that then it goes back into the game which at that point I have to click the exit button again and then the program is closed.

I checked on Novalogic's web site support and even emailed them but no resolve either way.

Thanks in advance for any help!
Ken

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Hi there

I got a virus/trojan of some sort today when an IT technician just had to poke his USB inside my netbook. The immediate effect I noticed was that Google Chrome started opening whatever link I clicked in a new tab, even though I did not press CTRL when clicking. Also, when I clicked the newly opened tab, it instantly closed. I noticed that pressing CTRL + Tab allowed me to swtich between tabs without them closing, so yay for me What was even weirder was that the virus/trojan not only affected Chrome, but also my desktop. I could no longer drag and drop to move files into a folder, and I can't move a single thing on my desktop (they'd return to their original place and not snap onto another grid/column/row).

Then I tried finding a solution, and came across two posts on Google support forums, describing the exact same problem as what I was facing (both were dated 2011):

After reading, I realised that when I click Other bookmarks on my bookmarks bar, Chrome will ask if I want to open all of my bookmarks in new tabs. Anyway, the solution posted by the supposed "top contributor" was really a big help

So here I am After running HijackThis, DDS, & GMER, the symptoms are finally gone (after running GMER, actually). It says the thing is a rootkit. But I'm not sure if it'... Read more

A:Google Chrome Opens Links in New Tabs; Tabs Close on Click; Wrench Button not Working

12 more replies

I have my TCP-VIEW App open from Sysinternals, and im seeing a lot of hanging [Close Wait] ports that just stay at [Close Wait].. and never clear up..

Is there anyway to make these [Close Wait] ports close-clear up immediately after they have been used.. so they don't hang saying [Close Wait] ..??

OS:
XP PRO SP2

A:How do I Make [Close Wait] ports close immediately?

anybody have any ideas..??

7 more replies

Logfile of HijackThis v1.99.1
Scan saved at 18:07:47, on 31/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\defender24.exe
C:\Program Files\ipwins\ipwins.exe
C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\Program Files\iPod\bin\iPodService.exe

A:Hi,i keep gettting pop-ups some that close when u close them, others that just stay.

Quote:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\defender24.exe
C:\Program Files\ipwins\ipwins.exe
C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application

Launcher.exe

12 more replies

I am running Win8.1 and IE 11. When I have multiple tabs open and click the X in the upper right hand corner I get an option that asks me if I want to CLOSE ALL TABS - CLOSE CURRENT TAB. I always want to close just one tab. How can I suppress the display of the Close All Tabs - Close Current Tab question and still be able to close just one tab? Doing research I found a lot questions addressing similar issues, but none that supplies an answer to my problem.
PapaK

A:IE 11 - Close All Tabs - Close Current Tab

Hello PapaK,

The X in the upper right corned of IE11 is to close IE11 itself. If you have more than one tab open, it will ask if you want to close all tabs or not by default. If not, then IE11 will not close. If you turn off this warning, then IE11 will close along with all tabs without getting "Do you want to close all tabs or the current tab?".

Internet Explorer - "Always close all tabs" Warning - Turn On or Off - Windows 7 Help Forums

If you just wanted to close one tab, then you can click on the X in the upper right corner of the specific tab you want to close. You'll only see the X on the tab if it's open, or if you hover the pointer over the tab.

Hope this helps,
Shawn

5 more replies

I have windows xp using a cable hookup to the internet... when I connect and open up a seond window I am fine but when I go to close it, it will close but a error box comes up and says that Internet explorer has encountered a problem and needs to close.... under the technical info this appears in a box.... C:\docume~1\temp\f811_appompat.txt.....
I have done this several times and part that reads "f811" may change but this box otherwise shows the same.... And if I only open first window and close it the same error box comes up.... I just installed a new printer (hpdeskjet d1520) and took off a similar printer (hp3940) and had trouble removing the first printer's programs off my computer. This problem popped up after I done this... Which direction should I go to solve this problem,thanks....

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I have a couple of Word 7 files which can't be moved, deleted or renamed. Any attempt results in a message: This action cannot be completed as it is in use by another program. It is not in use by any program I am aware of. When I open the file, it says (Read Only) in the title bar but the properties dialogue boxes are not checked as read only. Of course, I can't save any changes to the file unless I go to 'save as' but that still leaves me with an undeletable/uneditable file. I am using Vista Ultimate. Any help would be greatly appreciated.
Joan

A:This action cannot be completed...

Unless you're particularly interested in the mechanics of why this might be happening, I'd suggest booting to safe mode (press the F8 key early during Windows startup) and moving or deleting the files from there. You probably won't have trouble deleting the files that way.

37 more replies

Logfile of HijackThis v1.99.0
Scan saved at 16:26:28, on 08/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\David.DAVID-91YJAB3H3\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk/

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Desktop machine.
Windows Vista Home Prem. 32b.

The computer shut itself down a few days ago while it was copying for files.
Then, it behaved abnormally after restart.
A back to the factory status recovery was performed, but it did not complete the task.
The last part of the recovery did not run.
The recovery disks, burned right after the purchase of the machine and used before, were used and they ended the same way.
The last part of the recovery did not run.

There are 3 partitions on the HDD.
Partition 0, 20GB. hidden, keeping the recovery OS.
Partition 1. 223GB. partition C.
Partition 2. 220GB. partition D.

Question:
If partition C is formatted, can recovery OS be installed on partition C ?

Thanks.

A:Recovery can not be completed.

What's the brand name and model name and model number of that desktop?

What's the part/product number and/or service tag number and/or serial number on it?

Which country do you live in?

--------------------------------------------------------

3 more replies

Hi,

Having successfully performed a 3 hour chkdsk by means of a downloaded microsoft program which did this automatically, the screen is left hanging and there is no option available to exit from it. I tried switching off and then on again but this just puts me back to the start of the chdsk routine which then completes again. So I'm stuck in a loop from which I can't escape !! What do you recommend ?

A:After chkdsk has completed

Hello ,

here is a shot in the dark

turn your system on & then back off

them push your power button as if you wanted to start it and hold it for a count of 10

this will clear the compleat system of power and maybe reset way your system starts / you may want to reset the bios also by crossing the bios jumpers or just pulling the litheum battery from your mother board for at least 3 minutes

you may be looking at wipeing the driver & reinstalling

have you tried to get into the recovery console useing the Windows XP cd ?

3 more replies

Good evening..i have just completed the combofix scan on my Openlabs Neko TSE. Which is my music workstation with a built in computer. Please can you review my log for further advice.? I really appreciate you for this. This workstation is the key to all my productions. I have been freaking out all night. Aloha!

A:completed combofix run

Hello,That request about NOT posting CF logs is primarily to keep people from running the program unsupervised.Please read this topic: http://www.bleepingcomputer.com/forums/t/273628/combofix-usage-questions-help-look-here/ which explains that reasoning further.Please follow the instructions in ==>This Guide<== starting at step 6.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Since you have run ComboFix, please include the ComboFix log in the new topic.If you cannot produce any of the other logs, then please create the new topic anyway, include the information that you were unable to produce the other logs and why and include the ComboFix log along with a description of your computer issues.Orange Blossom

1 more replies

Keep getting the same error over and over, tried many things (inclduing scf /scannow) but to no avail.

Here is the bit from the log:

Code:
1348769 (3424) - winsat\logging.cpp:0815: --- START 2011\10\30 17:15:04 ---
1348769 (3424) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\winsat.exe" formal -restart clean -cancelevent 8e00fb41-d1d6-4e88-8347-83b99be94b73
1348769 (3424) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
1348784 (3424) - winsat\main.cpp:4474: > IsFormal=TRUE IsMoobe=FALSE.
1348815 (3424) - winsat\main.cpp:4585: Watch dog system enabled
1348815 (3424) - winsat\main.cpp:4600: Main watch dog timer set to 600.0 seconds
1348878 (3424) - winsat\main.cpp:2505: > DWM not running.
1348878 (3424) - winsat\main.cpp:2470: > EMD service will be restored on exit.
1348893 (3424) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
1348893 (3424) - winsat\main.cpp:2793: > power policy saved.
1348909 (3424) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
1348909 (3424) - winsat\main.cpp:2814: > power policy set to maximum.
1349736 (3424) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
1349736 (3424) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
1349736 (3424) - winsat\main.cpp:1775: ... Read more

A:WEI test cannot be completed

What language is your OS currently using, and what was originally installed on it? Is one of the two English?

4 more replies

I accidentally infected my computer with security toolbar 7.1. I have done the 5 steps and i did not get a log from that first scan but here is the log it gave me on the last one.

Deckard's System Scanner v20071014.68
Run by Alan Hickman on 2007-10-21 13:33:39
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
98: 2007-10-21 18:33:54 UTC - RP572 - Deckard's System Scanner Restore Point
97: 2007-10-21 10:02:26 UTC - RP571 - Software Distribution Service 3.0
96: 2007-10-21 09:56:58 UTC - RP570 - Installed Windows Defender
95: 2007-10-21 09:24:44 UTC - RP569 - Restore Operation
94: 2007-10-20 09:03:00 UTC - RP568 - System Checkpoint

-- First Restore Point --
1: 2007-08-01 05:41:11 UTC - RP475 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 504 MiB (512 MiB recommended).

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2007-10-21 13:35:50
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe

A:Completed five steps...here is the log.

Bump!

3 more replies

Model HP 15 notebook PCProduct no. J8B82PA#ACJRam 4gbHard disk 1tb HDDProcessor Intel core i3 1.70 GHzWin does 8.1 64 bit

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I did not get any replies so will try this again with updated info. Downloaded Microsoft Pocket PC 2002 October 2002 Update(EUU3) to computer but when tried to sync it to handheld got message: "Synchronization Cannot be Completed Successfully" and have not been able to sync since then. Same message and then disconnects. Have reinstalled Activesync twice..even going to older version. Have done disc cleanup and defrag. Have deleted recent programs including the EUU3. Also soft resert on handheld although problem developed in computer before could sync to there. There is no problem in connection of handheld with computer..just will not sync. Any help much appreciated as cannot download or sync any material to handheld(iPAQ3835) at all.
Thanks!!! John

A:Synchronization Cannot be Completed..

6 more replies

Here is my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:05:14 PM, on 1/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"

A:Completed 2/5 steps - please look over this and tell me what to do

Hello

I needed you to go all the way through the steps. We prefer a more comprehensive set of logs to assist in detecting any malware that may be present. As noted in the final step (Step 5) of our sticky topic (Updated!) IMPORTANT - Read This Before Posting A Log, download Deckard's System Scanner (DSS) to your Desktop.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review.
DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and

19 more replies

Avast seems to find a new malware every 20 min. I could not complete a panda activescan because the update would stall and hang at 19 %

Deckard's System Scanner v20071014.68
Run by Owner on 2008-05-30 21:04:04
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
102: 2008-05-31 01:04:12 UTC - RP583 - Deckard's System Scanner Restore Point
101: 2008-05-30 21:19:31 UTC - RP582 - Restore Operation
100: 2008-05-30 21:12:31 UTC - RP581 - Restore Operation
99: 2008-05-30 21:09:59 UTC - RP580 - Restore Operation
98: 2008-05-30 21:07:03 UTC - RP579 - Restore Operation

-- First Restore Point --
1: 2008-03-02 21:51:33 UTC - RP482 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-05-30 2111
Platform: Windows XP Service Pack 3 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe

A:I have completed the 5 steps!

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.
Do not do anything with this yet!

Reboot
Reboot your system in Safe Mode.Restart the computer. The computer begins processing a set of instructions known as BIOS.
After hearing your computer beep once during startup, but before the Windows icon appears, press F8 (dependent on your system this may be F5 or another key)
Use the arrow key to highlight Safe Mode and press Enter.

SDBot FixRight click the SDFix.zip folder and choose Extract All,
Open the extracted folder and double click RunThis.bat to start the ... Read more

7 more replies

hey im having problems with installing windows xp SP3 i boot to cd do the whole installation thing for step 1 and then it restarts and then im waiting for the continuation of the installation but it doesnt happen it boots to cd again without me pushing anything

A:Installation not completed

6 more replies

Hi everyone!

Ive just completed my upgrade from an MSI 745 Ulta mobo and ATI Radeon 7000 series 64meg AGP x4 graphics card to an Abit NF7-S mobo and ATI Radeon 9550 AGP x8 256meg graphics card and I gotta say, boy what a difference.

Now I have to save up my pennies to get myself a better processor, I have an AMD Athlon XP Pro 2000 and was wondering what i should replace it with?

There's a fair ammount of choice out there so i was wondering if anyone has any recomendations?

Nice speed jump!
Upgrading always starts with budjet. If you are going to keep your Mb , then simply buy the best (fastest) CPU you can afford at the time.If you are saving pennies you will probably be able to get the quickest cpu your mb can handle.

5 more replies

Deckard's System Scanner v20070804.61
Run by HP_Owner on 2007-08-05 at 16:46:07
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 504 MiB (512 MiB recommended).

-- HijackThis (run as HP_Owner.exe) --------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:37:16 PM, on 8/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Common Files\AOL\1128887343\ee\AOLSoftware.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe

A:Completed the 5 Steps

Please stay with this thread, and only post here for this problem. Do not start a new thread, otherwise it is too confusing...

Use Post Reply - left bottom corner. Thanks!!

Save it to the Desktop

Double-click combofix.exe to run the program
(Don't click on the window while the program is running, it may cause your system to stall.)

When finished, a log, ComboFix.txt, is produced.

~~~~

19 more replies

Finally got my gaming rig built and in perfect working order. Took me a while figure out how to put my two HDD into raid 0. One of the tech support guys at EVGA helped me out and said that HDDs have a hard time going into raid array if they have never been used, which was the case. I just installed some stuff on my two HDDs and reformatted the partition and BOOM it stopped giving me errors, LOL. Anywho here is the finished build:

Cooler Master Cosmos 1000 Silent Gaming Tower
EVGA 750i FTW Motherboard
Intel E8400 Wolfdale Processor
Xigmatek HDT-D1284 120mm Rifle CPU Cooler
MX-2 Thermal Compound
2x2GB OCZ DDR2 1066 5-5-5 18
2xEVGA 8800GTS in SLI
3xSeagate 7200.11 (2 in Raid 0, 1 backup)
Corsair 750TX Power Supply
Samsung DVD-RW w/ Lightscribe SATA
Liteon DVD-RW IDE
4 Scythe KAZE 120mm case fans (1 intake, 3 exhaust)
1 Stock Exaust Fan on HDDs

When I looked at the Case for the first time I couldn't believe how big it was, plenty of room to work in. The Scythe fans sound like a tornado when I first turn on the computer but it gets quite once the bios and PSU start regulating them and you can't notice it when playing games or listening to music. I bought a generic filter for the intake fan and realized that it wasn't needed because the case already comes with filters that you just slide off and wash.

This was my first build ever and I must say I'm quite pleased with the results. The bios defaulted the memory at 800mhz 1.9v so I bump... Read more

A:First Gaming Rig Completed

Cool. Looks like a good build.

7 more replies

I had a problem with my yoga 700 11". The laptop freezes every so often (3-6 hours). At first I thought it's the drivers that need to be updated, then Windows 10 updates, then BIOS update.I tried all of that but the problem still persisted. I did the recovery reset but still the same... I created Linux system on USB flash drive and booted the laptop with it. Even under Linux the laptop was freezing.I contacted lenovo support team and they said the laptop needs to be repaired and they send me the return free postage vocher. I put my laptop in the original box and posted it as I was instructed (for some reason it was send to Germany). The company name that issued me with the postage slip was MEDION AG - A Lenovo CompanyAfter 13 days I got an email saying:"...After assessing your device, the repair center has deemed that a repair cannot be completed under the manufacturer?s warranty due the case of the device showing signs of inappropriate treatment. ..." There were two pdf documents attached to the email. one with the detailed photos of the damage ( see photo attached) and the other one, the cost estimate document. In the document I was given two options:1. accept the cost of repair (£54.65)2. not accept and the laptop would be return to me (I would be still charged fat price of £44.07)My reply was that I do not recall the laptop having this damage and I always looked after it. I was suprised when I saw the photo. I also added that my main concern was that th... Read more

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Hello TSF -

Recently, i have had a problem with my system restore. After i attempt a restore, the computer reboots fine and acts as if it did the restore, but when i sign it, i get a messege saying system restore incomplete, or something along those lines. I decided to check the sr.inf file, right clicked and clicked install, but it said i need a windows XP sp3 cd, and i only have the original SP2 cd, not Sp3. Also i'm not sure if that will even fix the probem, has anyone else seen this problem? any help would be greatly appreciated!

-Thank you.

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Not sure if this is the correct forum to post this in but..

Have installed Windows 8 64bit on three computers, all similar spec (amd a8 processors and gigabyte f2 motherboards with 8gig ram.)

Windows seems to be ok in every other respect other than I am getting an error in the metro store. When trying to install any app I get the error:

I have searched the internet for this error, and although I can find similar errors, I can see no one else having the error code with the same scrambled type.

We got around the error by signing in to a microsoft account, but then we are unable to create a pin for said account (the cursor just spins).

This happens on all three computers.

Any help greatly appreciated.

Have you tried copying & pasting the error code in Google ?

I find that helps.

EDIT--

Perhaps this phone number will help.
I've used it & got good help from Microsoft.

Microsoft Product Support Customer Phone Number | Shortest Wait | Best Support | GetHuman.com

2 more replies

I got my P50 a few weeks ago and yesterday its LCD went half black. OK, this happens.I turned it into authorized premium repair center and they got LCD replaced (as my P50 is under warranty). No big deal.However, they could not re-calibrate the new LCD screen because I do not run Windows on my P50 (running Kubuntu).It would not be a big deal either (the Panel Replacement Utility they have does not run on Linux, but I can live without that), however there is one worrying thing: by my request, they printed Lenove repair instructions for me where it is stated, that "Failing to run the Panel Replacement Utility program will require another LCD panel replacement". Please note "will require". My interpretation of this statement is that LCD will fail again unless I run this Panel Replacement Utility which requires Windows (not Linux version exists). Repair guys could not comment on that in either direction.REALLY????So, despite the fact that nor P50 user guide nor warranty description limit me from using non-Windows OS, the P50 cannot be repaired to be used in full capacity unless I use Windows.Do I miss anything? Is this an official position of Lenovo on non-Windows OS use on ThinkPad P50?

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Deckard's System Scanner v20070905.67
Run by Tom Roach on 2007-10-01 10:32:34
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
104: 2007-10-01 14:32:38 UTC - RP355 - Deckard's System Scanner Restore Point
103: 2007-10-01 14:17:25 UTC - RP354 - Installed WinZip 11.1
102: 2007-09-30 07:00:16 UTC - RP353 - Software Distribution Service 3.0
101: 2007-09-29 17:11:48 UTC - RP352 - Removed Adobe? Photoshop? Album Starter Edition 3.2
100: 2007-09-29 16:55:46 UTC - RP351 - Installed Windows Internet Explorer 7.

-- First Restore Point --
1: 2007-09-24 19:33:06 UTC - RP252 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

-- HijackThis (run as Tom Roach.exe) -------------------------------------------

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-10-01 10:39:35
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16512)

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe

A:WinAntiVirusPro - 5 steps completed

2. Double click on combofix.exe & follow the prompts.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

13 more replies

I've run CHKDSK on a couple of laptops today, and in each case, after hanging for ages around 10-11%, the laptop rebooted while my back was turned. (The process was run at boot and the internet was not connected at the time.)

Is there a way to check if the process completed and what it did?

There is a CBS log with today's date, with entries that correspond time-wise to the CHKDSK activity, but I don't understand them. At the end there are several entries like this:

Can anyone explain what this means please, and if I have a problem?

Coincidentally (or not) There are similar 'Failed to internally open....' entries in the CBS log from when I turned the laptop back on later in the morning.

A:How do I know if CHKDSK completed successfully?

Hi, check this tutorials CHKDSK - Check a Drive for Errors in Windows 8 and Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums to see if they will help you.

Good luck, werty

3 more replies

After the automatic update this morning my desktop shows normal - BUT NO MOUSE. A warning pops out in the lower right corner that says something about the update did not complete - Click for details, But I can't click on anything!!!

A:W10 Update not completed - No Mouse

Can you use the cursor arrows to navigate there?

2 more replies

I've ran Combofix, but need someone to look at my log file. I'm still having boxes pop up like my symantic anti-virus can't work because it is on a network resource that is unavailable. The log file is below. I would really appreciate any help I could get.Thanks,DonComboFix 10-12-09.04 - Todd 12/10/2010 16:39:31.1.1 - x86Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.70 [GMT -6:00]Running from: c:\documents and settings\Todd.PHILCON\Desktop\ComboFix.exeAV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\documents and settings\All Users\Application Data\FuhYQAtN.exec:\documents and settings\Don\Local Settings\Application Data\{127EBD9A-1C22-44C3-8173-3067BB23059B}c:\documents and settings\Don\Local Settings\Application Data\{127EBD9A-1C22-44C3-8173-3067BB23059B}\chrome.manifestc:\documents and settings\Don\Local Settings\Application Data\{127EBD9A-1C22-44C3-8173-3067BB23059B}\chrome\content\_cfg.jsc:\documents and settings\Don\Local Settings\Application Data\{127EBD9A-1C22-44C3-8173-3067BB23059B}\chrome\content\overlay.xulc:\documents and settings\Don\Local Settings\Applicat... Read more

A:Combofix completed - need help with log file

2 more replies

I just started using Microsoft 2010 and in the Outlook tasks I have created recurring tasks. In the old XP version when I completed a recurring task, the completed task would move to the top of the list. Now, it just puts it below the original task. Is there a way to automatically move completed tasks to the top of the page?

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Hello and thank you for any help you may be able to give. I've gone through the five required steps before posting my logs for help.

I've run Spybot, Adaware and SuperAntiSpyware and can't seem to clear up whatever the issue is.

Following are the required log files (as well as the "extra" text file attached):

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:06:02 PM, on 1/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\vtsphlxp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\netdde.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe

A:HijackThis Log - completed 5 steps

bump

anyone?

19 more replies

hi guys,

every single time I try to rename a folder the boring message "The action can't be completed because the folder or the file is in use" appears even if apparently neither the folder or a file in it is in use.

What I have to do is: Task Manager > Explorer.exe > End Process > File > New Task > Explorer.exe and I am able to rename the folder.

It is a really boring process and I find this process really stupid. The folders I am trying to rename are full of pictures, I think it is something related to the Thumbs files.

Anybody of you have the same issue? Any possible solution?

Thanks

OpenedFilesView - View opened/locked files in your system (sharing violation issues)
What file is opened by explorer.exe in that folder?

9 more replies

Hi, I have already run Ad-aware using the required settings multiple times and removed everything I can on my own. Ad-aware could not remove iboboi.dll and I believe that is the root of my problem. But on startup that file is gone.

Here is my hijack this log, with the analyzer. Thank you in advance for the help!

===========================================================================================================================
Log was analyzed using HijackThis Analyzer - Updated on 1/7/05

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVir... Read more

A:Urllogic Pop-ups, completed all prereqs

Let's see if these logs will show us anything:

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link don't work) and install it. Do not run it yet.

Before doing anything, MAKE SURE that you can keep your computer on (at least until we get it fixed). This infection requires us to detect and remove it without rebooting or restarting your computer (unless the instructions say so). If you can't keep your computer on today, then I suggest that you don't get the logs yet until you are ready. With that said (when ready):

Open up HijackThis and go to Config->Misc Tools and check the first two boxes there. Now click on the Generate StartupList log button. Post that log in your next post.

Right click on this link and choose Save As...Save it to your Desktop. Make sure you have disabled any programs that may block/disable scripts (ex: Ad-Watch, TeaTimer, Norton, etc.). Double click on Silent Runners to run it. This will take a few minutes. It will create a file called Startup Programs followed by your computer name and current date. Open up that file and post all the contents here in your next post.

Download Find-qoologic. Unzip the files to your Desktop. Open the qoologic folder and run the qoologic.bat file. Wait a few minutes for it to finish. When the dos window disappears, go to your C: drive and open up the log.txt file. Copy and p... Read more

7 more replies

Hi

Looking for some help resolving this issue. Computer was acting strange. Scanned with Norton 360 and Malwarebytes and found nothing. Ran TDSSkiller, found and removed a rootkit. Now, when I try to  run Combofix, it stops at Stage 48. The hard drive light is solid, so I figured it would eventually complete, but it does not.

Can you help?

thanks

drobtoy

A:stuck on 'Completed Stage_48'

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

19 more replies

A neighbor brought over his computer since he knows I help folks with infections.  It appears he already ran and removed infections found with SAS Portable and MBAM.  I can include those logs if you like so let me know.

DDS Log

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.25.2
Run by HP_Administrator at 12:32:46 on 2013-08-16
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.958.456 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ================
.
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService

A:Infected PC with some Removal Completed

Attached file ...

3 more replies

Dear Broni and All,

I have completed all steps, and ran the security programmes recommended in this thread:

http://www.techspot.com/community/topics/keep-getting-stupid-shopping-malware-installed.208648/

However, I am still getting pop-ups and adware related problems, which means that the underlying problem has not been resolved.
These are the programmes that I have run (today, 18/05/2015):
-RogueKiller
-Mbar
-AdwCleaner (it removed NickelBlock, AllCheeiaPPPriCe, DowwnSaave, SaVieNeewaApupoz)
-Junkware Remover
-Farbar Recovery Tool
-Farbar Security Scanner
-Security Check
-Tempfile Cleaner

I am currently running Sophos.
My laptop runs Windows 8.1, and Combofix does not support it.
The antivirus that I have is Kaspersky (I previously had Microsoft Security Essential), and Windows Defender. The malware was not detected by a Kaspersky and Spybot full scan a few days ago. However, on the 26th of April, I manually uninstalled some adware, and then ran full scans, which showed nothing.

As you can imagine, I don't think I have many options left, and formatting my laptop is a dreadful prospect. I was wondering if you could give me some advice.
I have kept all logs of the security programmes that I've run.

Thank you in advance, and looking forward to hearing from you.

A:Completed all instructions, but still getting adware pop-ups

Welcome aboard

Never follow steps from other topics. Every computer is unique.

Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

57 more replies

Thanks a lot to everybody who paid attention to my problems with windows 7 installation.

Finally I went to my university and took from their a windows 7 pro dvd and everything worked perfect. I also managed to install the windows over both windows XP and 7 thanks to your advices and tutorials.
Thanks a lot once again from the not so hot now Greece

A:Installation completed with success!!!!

You're welcome! Thanks for posting back. It means a lot to those that have worked hard to help others when they come back with thanks.

2 more replies

I'll give some background.

I have a tri-boot setup. Windows 8 one ssd, windows 7 pro on a second ssd and ubuntu 13.04 on a partition on a 2 gig raid 1. The boot partition is on the windows 7 ssd. All drives are on the same Intel controller. Prior to the 8.1 attempt it worked. I'd boot the w7 ssd and a black win7 style boot screen would appear with the 3 OS choices. I'd been using win 8 as primary since it's release with no real issues.

I updated through the store early today and the process had a hitch after the first reboot but I rebooted and it completed the install. Windows 8.1 started and walked me though an initial setup. Once in, all looked pretty much unchanged. The only issued was it asked me to reinstall some XLan software.

I rebooted to check my other OS's and the problems began. I boot up, it loaded the blue win8 boot screen with all 3 OS present when I attempted to boot ubuntu it went to a black screen with no possible input. Hard rebooting brought up the grub bootloader (not win8 bootscreen) and I was able to enter ubuntu. Same thing happened with win 7 pro. I soft rebooted and the win 8 bootscreen appeared. Choosing win 7 took me to a hung black screen - hard reboot directly started up win 7. Restarting to win 8 bootscreen again and choosing win8.1 took me to another black screen - Hard reboot from there started up a win 8 repair process.

This is always the case with each of the 3 OS's. I have found that I can get into win8 if I enter through safe mode ... Read more

A:8.1 update completed but problematic

I have the exact same problem. I even had the XLan error you described. Once I restarted the computer, it always go to a black screen. I do not have multiple OS's to boot into, but the black screen always comes up after the little blue windows 8 loading screen.

Update:

When I tried your suggestion of enabling Debugging, it loaded up. However, 1-2 minutes later it would freeze and I would have to push the reset button on the machine. In Safe Mode, I didn't have any of the freezing, but when I tried to uninstall Norton Internet Security, it would freeze. After a restart, I downloaded the Norton Removal Tool, and removed Norton. At this point, starting Windows 8.1 with Debugging allows me to stay freeze-free. However, trying to start up without Debugging gives me the same black screen.

Another thing to note is that when I have all non-Microsoft services stopped, I still get the black screen upon bootup. I'm not quite sure what Debugging mode does in terms of bootup, but its definitely a workaround for now. I used msconfig.exe to keep debugging turned on for now.

Again, if someone figures out the fix, report back.

2 more replies

ok, i know i have malware on my computer. i read the 5 steps to do first....

step one-
i ran ad-aware (i have pro edition), no problems found,
aswell as spy bot s& d and cwschredder, all fine

syep two-i have norton and avg, no problems

step 3-none from that list

step 4-none from that list

step 5-can't update from windows, just get errors

here is my hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 9:57:51 AM, on 5/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator.JBOOGY\Local Settings\Temporary Internet Files\Content.IE5\ZQQBBUH0\stng260[1].exe
C:\Program Files\a-squared\a2guard.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\explorer.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com

A:ok, difinitely need help. i have completed the five steps

Hi,

Quote:

If you are seeking help for spyware/antivirus issues, or wish to have your Hijack This log checked, please do not post here!

Post it at the HijackThis Log Help section. I think I mod will move this post.

5 more replies

Hello,

Had the "Security Center" come up on this computer...got rid of it using the tutorials on this site, along with trying all the other suggestions for removing rootkits that may be causing the redirects. Some solutions seem to run their course, others don't. Still having issues: browser redirects, browsers stop working, MBAM errors, Start menu blank, "waiting for background programs to end" on shutdown.

So, not sure where to go from here. Help please.

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_30
Run by Chance at 6:41:48 on 2012-01-23
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3895.2379 [GMT -7:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted

A:Completed all self-help tutorials, still have rootkit

22 more replies

hi there,
plese consider that who's writing (me) is a sw/hw total illiterate..

- at every web connection (firefox), the start page is http://istart.webssearches.com + the last web page visited at previous connection (two windows). i set up new homepage but nothing changes.
- pop ups frequently open (then disabled via settings).
- mouse stops/blocks for a second while using it.

i downloaded combofix and let it run. everything seems worked correctly, but now i don't know how to proceed.
here below the log i got - integral copy&paste - now saved on desktop.
if i understood well, malware etc will be removed once combofix is uninstalled and i still have to uninstall it..

i hope you can help me about how to proceed.

thanks++
iggy

ComboFix 14-05-19.01 - user 19/05/2014  19.13.03.1.1 - x86
Microsoft Windows XP Home Edition  5.1.2600.3.1252.39.1040.18.1919.1432 [GMT 2:00]
Eseguito da: c:\documents and settings\user\Desktop\ComboFix.exe
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
.
(((((((((((((((((((((((((((((((((((((   Altre eliminazioni   )))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\user\Dati applicazioni\cacaoweb
c:\documents and settings\user\Dati applicazion... Read more

A:ComboFix ran&completed - don't know how to proceed

3 more replies

log listed below : DO YOU WANT THE PANDA SCAN SCAN ALSO?

had constant pop ups- they have stopped- system very slow..avast found virus in operating system-win32:agent-PSG [drp] and vtutr.dll -
trojans

I just know how to computer surf- my son goes to online school- so we really need this computer
log listed below

Deckard's System Scanner v20071014.68
Run by wpccs on 2008-02-03 18:09:34
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

System Restore is disabled; attempting to re-enable...success.

-- Last 1 Restore Point(s) --
1: 2008-02-03 23:09:39 UTC - RP1 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 248 MiB (512 MiB recommended).

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-02-03 18:13:54
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe

A:hijackthis log- completed 5 steps

Hi dorimom, and welcome to TSF.

Sorry for the delay in looking into your log, as we are extremely busy as you may have noticed. If you still require assistance and are not seeking help elsewhere, then please carry out my instructions.

--------------------------------------------------------------

Please download HijackThis. This program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded. Click on the "Install" button. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis

Close HiJackThis

--------------------------------------------------------------

Since it has been awhile... Please run Deckard's System Scanner (dss.exe) again, and post the resulting log.

--------------------------------------------------------------

C:\Deckard\System Scanner\main.txt

5 more replies

I recently had a virus and used HP recovery and now I don't have any sound. I originally posted this in the sound card forum and was instructed by deejay100six to go through the five steps of identifying a virus. I completed those steps and below is my Panda Scan results. I have the hijackthis results when ever you need them. I originally went through all of the basic steps to fixing the sound problem but nothing worked. Thanks again in advance.

ANALYSIS: 2008-08-16 02:24:44
PROTECTIONS: 1
MALWARE: 19
SUSPECTS: 2
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
avast! antivirus 4.8.1229 [VPS 080815-0] 4.8.1229 Yes Yes
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location

A:No Sound/5 steps completed

I need some help here guys. Below is my hijackthis results.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:35:50 AM, on 8/23/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\gearsec.exe

4 more replies

G'day, I'm running Windows 7 Home premium on a Dell Inspiron laptop.

When I am trying to organise my music files and folders in my music Library I randomly get this error:

The action can't be completed because the folder or a file in it is open in another program.

But there can be nothing else open, no media player, (neither WMP or Media Monkey which I usually use), or any other window open at all. This is intermittent. Sometimes it works sometimes it doesn't.

For example; I just discovered that I have a Chris De Burgh folder with a couple albums in it and another folder titled Chris De Burgh - Greatest Hits. I decided to move the latter into the former and rename the latter to simply Greatest Hits. At first it wouldn't copy into the Chris de Burgh folder at all and the dreaded error came up. I clicked on another folder, went back and tried again and it worked. After putting the CDB-GH folder into the CDB one I tried to rename it, (without opening it). The action can't be completed blah blah blah. Retry doesn't work. This time I had to close windows explorer and open it again and browse to the folder and rename it.

Sometimes it works first go, sometimes you have to click elsewhere then come back to it, sometimes you have to close explorer, sometimes it simply refuses until I restart the pooter. I've tried deleting everything in the temp folder, (%temp%) but there are files in here which won't delete either coming up with the same message. I guarantee that the f... Read more

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The action can?t be completed because the folder or a file in it is open in another program. I suspect that my anti virus, Norton 360, is stopping me from deleting a specific folder, it happens only in one specific folder.
When I restart my computer, it takes time to the regular background tasks to "wake up", so I can delete it once the computer turns on, but then something stops me from deleting the folder. I am not sure if it is Norton 360, or another problem.
Would it be a Malware?

A:The action can’t be completed because the folder or a f...

not positive what it could be ,anything knowing computers .
to see if its Norton 360. disconnect from intern ,disable Norton360 temporally ,how to do so will be in the settings of Norton , after its disable try deleting file.

just found this in google ,how to disable Norton temporally .

Try right clicking on the 360 icon in your notification area. You should be able to disable protection features for a specified time. Remember that you are unprotected while doing this, so you should disconnect from the Internet while doing this. Remember to reset the protection when you are finished.

6 more replies

Recently installed kaspersky pure 2. 0 .Getting error message that backup task has not been completed. I have read that this is a known issue. Is there a solution to correct this problem? Thanks.

A:backup task has not been completed

Welcome to Seven Forumsnancy159. As you say, this is a known issue

Quote:
5. Main known issues

The maximum size limit for Quarantine and Backup and Restore does not work.
Some application windows do not correspond to Microsoft computer management from keyboard standards.
Groups of windows cannot be closed through Windows 7 taskbar.
Application window cannot be closed through Windows 7 taskbar preview.
"A backup task has not been completed" status is displayed in the general protection status and in the Backup and Restore section when backup tasks are performed.
Protection parameters cannot be reverted to default values.
AVZ reports cannot be created under 64-bit operating systems.
In some cases, characters cannot be entered using the Virtual Keyboard in entry fields of web browsers or applications.
When in Safe Run mode, Microsoft Outlook Express (Windows Mail) email client may fail to display some email messages received from the standard Microsoft Windows environment.

Kaspersky PURE 2.0: commercial release (build 12.0.1.288)

Have you tried creating a backup task?

How to create a backup task in Kaspersky PURE 2.0?

A Guy

1 more replies

Computer has a very slow startup. I cannot get rid of this Kodak Easyshare. Internet response time a bit faster, page to page.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 05:44, on 2008-03-19Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeC:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exeC:\Program Files\Common Files\AOL\1101823440\ee\services\safetyCore\ver210_5_2_1\aolavupd.exeC:\WINDOWS\system32\cisvc.exeC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\WINDOWS\system32\lxczcoms.exeC:\WINDOWS\Explorer.EXEC:\Program Files\mcafee.com\personal firewall\MPFService.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\wanmpsvc.exeC:\WINDOWS\system32\fxssvc.exeC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\system32\hkcmd.exeC:\Program Files\MUSICMATCH\... Read more

A:All Steps Completed Up To Hijack

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis LogPlease also post the problems you are having.

1 more replies

I am using SQL Server 7.0.
I have databases DB1 (only current values) and DB2 (both current and old - keeps history). When I update (or insert), on DB1, a copy of the row I am working on has to be sent to DB2 using a trigger. What gets completed first? The update process on DB1 or the action started by the trigger? I am asking this because of what I found at this site:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/architec/8_ar_da_1tup.asp

…..
You can use the FOR clause to specify when a trigger is executed:
AFTER
The trigger executes after the statement that triggered it completes. If the statement fails with an error, such as a constraint violation or syntax error, the trigger is not executed. AFTER triggers cannot be specified for views, they can only be specified for tables. You can specify multiple AFTER triggers for each triggering action (INSERT, UPDATE, or DELETE). If you have multiple AFTER triggers for a table, you can use sp_settriggerorder to define which AFTER trigger fires first and which fires last. All other AFTER triggers besides the first and last fire in an undefined order which you cannot control.

AFTER is the default in SQL Server 2000. You could not specify AFTER or INSTEAD OF in SQL Server version 7.0 or earlier, all triggers in those versions operated as AFTER triggers.

…..

This statement sounds confusing?

A:Which is completed 1st? a transaction or a trigger?

Microsoft® SQL Server™ 2000 provides two primary mechanisms for enforcing business rules and data integrity: constraints and triggers. A trigger is a special type of stored procedure that automatically takes effect when the data in a specified table is modified. A trigger is invoked in response to an INSERT, UPDATE, or DELETE statement. A trigger can query other tables and can include complex Transact-SQL statements. The trigger and the statement that fires it are treated as a single transaction, which can be rolled back from within the trigger. If a severe error is detected (for example, insufficient disk space), the entire transaction automatically rolls back.
This means that the trigger completes before the transaction, you can rollback a transaction within a trigger as mentioned above so in your case the action started by the trigger completes before the update action.

2 more replies

I apologize if this forum is meant for tech people as I'm a novice computer user, but I really need help.  I have Windows 7 x64 and I used RoboCopy for the first time, and have messed up royally.  I was trying to copy folders and files from my
computer to an external hard drive.  My external hard drive had important files and folders on it already, and I thought that copying more data using RoboCopy would just add to it, but it deleted everything that was on the external hard drive when it
Can I undo what just happened?  Is there any way to revert?  Or maybe there's some way to recover that deleted data?
I used:  Robocopy C:\Users\Name\Documents F:/MIR /dcopy:T
I would be really grateful to be helped.  Thanks in advance.

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Hello,

This is a follow-up to my original thread here -

http://www.sevenforums.com/crashes-d...ease-help.html

I completed 1 RMA with HP and the teleplan service center guys sent me the machine back with the note - no issues found, reloaded OS. This time they loaded the OS with SATA controller as IDE as opposed to the default RAID setting that had come when I had purchased the system.

I let it run overnight hoping for the best but see the BSOD error in morning - I would really appreciate if somebody can pin point the issue so in the next RMA I can advise HP Teleplan guys about it - they seem to not spend great deal of time researching the issue but try to do a quick fix that obviously didn't work.

PS - my System specs -

System Manufacturer/Model Number HP Pavilion Elite HPE-210F
OS Windows 7 Home Premium 64 Bit
CPU AMD Phenom(tm) II X4 945 Processor, 3000 Mhz, 4 Core
Motherboard H-RS880-uATX (Aloe)
Memory 8 GB PC3-10600 MB/sec (message as PC3-8500)
Graphics Card ATI Radeon HD 5450
Sound Card Integrated Realtec ALC888S Audio
Monitor(s) Displays Acer? H243H
Screen Resolution 1920 x 1080
Keyboard HP USB
Mouse Microsoft Compact Optical Mouse Model: 1016
PSU Bestec 300W
Case Mid-size ATX
Hard Drives Western Digital Caviar Green WD10EADS-65M28X
Internet Speed ATT DSL 6 MBPS

A:1st RMA completed - still random BSOD

Your dumps indicate conflicts and memory corruption. Uninstall Symantec using this removal tool: Tool. Many third party security programs create conflicts with Win 7 and Norton is no exception. Norton was involved in one of the crashes. Download and install Microsoft Security Essentials. It will not cause conflicts. Make sure Windows firewall is turned on.

Uninstall or upgrade CyberLink. Its driver, 000.fcl, Fri Sep 26 09:11:22 2008, is out of date. Outdated drivers can and do cause conflicts and BSOD's.

I find another slightly out of date driver loaded on your system. Update this driver from the link provided.

Quote:
usbfilter.sys Fri Apr 03 07:39:51 2009 - AMD USB Filter Driver (likely part of the chipset drivers). http://support.amd.com/us/Pages/AMDSupportHub.aspx. Update this driver.

Follow these suggestion, reboot and let's see if your system is more stable. Post back and let us know. If you get anohter BSOD, upload it and we will go from there.

Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff80002804000 PsLoadedModuleList = 0xfffff80002a41e50
Debug session time: Thu Dec 16 09:41:31.624 2010 (GMT-5)
System Uptime: 0 days 8:53:11.013
...............................................................

8 more replies

Trying to restart will not allow me to login, keeps telling me wrong pass word, (didn't think i had setone yet)think its microsoft thats causing the problem, it says i need a removeable media, what the hell is one ofthem. i'm already on line at home.     Can anyone help me please

A:New netbook setup not completed,

Hello, Thank you for posting in the HP Support forum. Is this re. Windows login ? You can't login to Windows? If yes, I have encounter such a problem once only but was with Win 8. Anyway - if this is a new computer you can revert the software back to factory default settings. Eventually you should create a local account (not login with Microsoft account). At the end, you can always migrate the local account to Microsoft account. If this is not re. Windows login, please provide back details.

1 more replies

Hi, I just built a new computer, and it's running XP Pro 64-bit. It ran fine for the first week, but now I'm getting a problem everytime I open "My Computer". Instead of showing my drives, it does the search animation. After a minute or two, it will either find all the drives, or it will say something like "This operation could not be completed because (something) is being used by another program." and gives me two options: "Retry", or "Switch To". When I click "Switch To" it opens my "Start" menu.

A (possibly) related problem is when I open IE, I get shown a set-up menu, but when I click "Save Changes" the webpage hangs. I can bypass this and use the internet fine though. Also, my computer randomly hangs sometimes when playing games.

I'm pretty disappointed with all these errors on what was supposed to be my fresh computer... Any help is appreciated.

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Hi I just completed my second homebuild, I installed windows 7 pro and have been running it for over two weeks now, (got it pre release from msdna for free, thats right free, gotta love being a student, as many copies of 7, vista, xp and visual studio, and tons of other cool software for nada.)

anyway:
asus m4a78-e mobo
8gb (4x2gb) ddr3 ram
amd phenom II 945 3.0ghz quad core processor.
xfx hd 4850 1gb gddr3 gpu 256 bit with 512mb onboard already
2 x 500gb hitachi deskstar hdd's
sunbeam acb9 acrylic green led pc case (12 green leds, with 5 80mm green led fans, and custom fan grills.)
19" tft
650tx corsair psu
onboard sound and networking

it works great, so far I haven't seen the cpu go over 8% you through stuff at it it gives you a blank look and shrugs, it took a virus scan, dreamweaver, word and a few web pages (chrome) at 8% for god's sake. Anyway i'm very pleased with it.

BUT it only lists one hdd in the my computer section and that is the drive that i installed windows on, I don't know if the other one is formatted or not, I would say not, the bios recognises both of them, but my computer displays only one, i have not used raid in any form. Whats the solution?

Thanks alot, bob.

A:New build completed, but second hdd not recognised by os?

you shoud try this :
On "My Computer" Icon right click it and click MANAGE, click on DIsk Management..you may find your C: drive as Disc 0. Then look if you find drives that is unallocated..if you find it, click on the on it, right click and format the drive and click ok..just wait to make a 100% and you should after that it is healthy and formatted and you should the other drives now..try this tnx

3 more replies

During the boot, a warning message from McAfee VirusScan shows:

McAfee ActiveShield has detected a virus on your computer. We recommend that you use the Scan feature to scan all the drives of your computer for viruses.
After I press OK, no change for the stucked screen at all, but wait about 2 minutes, the above message box showing again.

6 more replies

I am trying to install win2k from CD on an older machine that once had windows installed. I have formatted and partitioned the drive and is recognized during setup. The setup displays that it has completed and needs to reboot but when the pc comes back the setup process starts over again from the beginning, wants to format the same drive, and states the format will delete a found windows folder on that drive. I have no other option but to format or cancel the install.

A:Win2K setup is shown to have completed but has not

It sound like it is booting back into the CD. After setup has been completed remove CD.

3 more replies

Hi everyone. For the past three days I have been receiving this message that crawl could not be completed on content source <winrt://{S-1-5-21-3185794972-1365723474-11604058-1002}/>. Can someone please tell me what this mean and how to fix it.
Thank you
rcap50

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I cannot shut down program anymore via the task manager plz tell me why is the a fix
for this please i going crazy over this XP Pro

For Internet Explorer the process is IEPLORER.EXE or iexplorer.exe (WARNING!: Do not terminate explorer.exe, terminate iexplorer.exe)
For Mozilla Firefox the process is firefox.exe
good luck, smartguy01

1 more replies

Ok.. DDS file:

DDS (Ver_09-05-14.01) - NTFSx86
Run by Administrator at 17:16:58.42 on Mon 06/22/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1484 [GMT -4:00]

AV: ZoneAlarm Security Suite Antivirus *On-access scanning enabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
AV: Kaspersky Anti-Virus *On-access scanning disabled* (Outdated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\CTHELPER.EXE

A:Gxvxc Data, completed instructions now

Hi,

**Note:**In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**If you are using Firefox, make sure that your download settings are as follows:Tools->Options->Main tab
Set to "Always ask me where to Save the files".

It is important you rename Combofix during the download, but not after.
Please do not rename Combofix to other names, but only to the one indicated.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
-----------------------------------------------------------Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
-----------------------------------------------------------
Close any open browsers.
If there is no internet connection after running Combofix, then restart your computer to rest... Read more

8 more replies

This is a reload. It says that is incompatible. It fixes that, supposedly. I make a new call and the disconnection is repeated. This is the problem details: Any suggestions? I've already reloaded twice.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 5.5.59.124
Application Timestamp: 4e96c098
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e211319
Exception Offset: 0000b9bc
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

A:skype crashes when connection completed

Having a problem with Skype too. Seems that every time I make a video call, the program crashes as soon as the call connects.
I tried to send them feed back and it was telling me I have no internet connection. I clearly have an internet connection. In fact, I'm chatting to someone right now on Skype. However, I can only use text though. As soon as I connect a video call, the whole program crashes.

1 more replies

I am experiencing Browser hijacking and pop ups in new tabs.
nothing else yet, that I know of, except a ding (like the one we hear when we click on something that won't work) that just sounds for no reason.
Attached is the requested logs. Thank you so much, in advance.
**All scans were done in safe-mode**

DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by Owner at 13:01:21.76 on Mon 07/12/2010
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.363 [GMT -4:00]

AV: Norton AntiVirus *On-access scanning disabled* (Updated) {B5510F6F-87E1-47F7-A411-360BC453007C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html

A:First Steps completed, ready for analysis

Hi,

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.
When finished, it sh... Read more

12 more replies