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A few Dell update files not launching

Q: A few Dell update files not launching

Hello everyone!

We have bought my gf a new Dell Inspiron N5010 (i3-350, 4GB RAM, 500GB HDD, Radeon 5470, 15.6' etc etc.) laptop a few days ago. I was downloading and installing the dell drivers from their page but a I can't get the BIOS update and the DVD-ROM firmware update to work (as if the downloads are damaged).

I have a few Dell downloads that I can't get to work:

Dell Inspiron N5010 System BIOS ( link )
PLDS DS-4E1S 12.7 Tray BD-Combo ( link ) (DVD-ROM firmware)

I've read the instructions and the files don't launch/work like described. I'm using Win7 64-bit Ultimate and WinRAR 3.93 64-bit.

I tried using WinXP SP3 and Vista SP2 compatability modes on the files and launching them from Desktop and Total Commander (which I use all the time).

A: A few Dell update files not launching

Two bits of advice for you.

1) DO NOT use compatibility mode on the bios update.

2) Listen to what your system is saying. If the bios is getting rejected there may be an issue. Contact Dell.

3) Bios updates are not essential, unless A09 offers added functionality, you can continue happily with the current bios.

8 more replies
Answer Match 51.24%

Hi there,
installed an wp10 update on my 930 on Sunday eve an since then Twitter app won't launch. I can't even uninstall it to re-install. I'm not sure exactly what the update was but it not the anniversary update.

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Answer Match 51.24%

I need some help with a software update:

My wife uses a program called "Smart Sizer Gold" . (It is a program used for designing embroidery, and sending these designs to a Pfaff sewing machine.) She recently downloaded an update to her software. When we launch this update, the InstallShield Wizard pops up and shows us that it is going to install "Easy Access Button Support Software" , instead of the Smart Sizer Gold update.

I copied the Smart Sizer Gold update to a CD, and copied it to a friend's computer. When I launch the update on my friend's computer, it proceeds to use the the Install Shield Wizard to correctly install the Smart Sizer Gold update, as it is supposed to do.

Nothing I do on my own computer will result on this update installing the "Smart Sizer Gold" update properly.

My Norton virus definitions are up-to-date, and I have installed the latest critical updates from Microsoft.

Am I infected with a virus? Has my computer been "hijacked"? Can someone please help me? We have downloaded software updates to this program on previous occasions and never had a problem.

Thanks !!

A:Need help launching a software update

11 more replies
Answer Match 51.24%

i have installed new geniune WINDOWS 7 32bit SP1 , downloaded from MSDN. it is activated

but it is not updating at all, when i try to launch automatic update by pressing check for update button, it instantaneously bounce back the message that your window is already up to date.


A:WIN 7 32bit, update not launching

Have you checked your update history to see if there are any updates installed?

Windows Update - View Update History Details

Also, when you are at the dialog box to check for updates, you should see a link for Installed Updates in the lower left corner. If you click on that what do you see?

3 more replies
Answer Match 50.4%


I am having some trouble, I have created a CD with a bunch of buttons through Flash, which connect to files, most of which are working. The two that aren't are a "browse CD" and "copy demo files" buttons.

The way that I have set it up is that the flash buttons connect to a .bat file. The batch files work fine on my computer, but as soon as I change them to a relative path and burn them to the CD they stop working. I am sure that the button is calling the batch files fine because a DOS screen flashes briefly when I click on them, but they don't go any farther.

The first command is to open the explorer window and I use:
start c:\windows\explorer.exe (and I would love for this to open the actual folder of the CD Rom, instead of just the main explorer window)

The second is to copy the demo files to the hosts computer:


copy ..\Demo_Files\ "%HOMEPATH%\My Documents\My Notebook" /s /y


Three things:
1. Does anyone know a command that will make that DOS screen stay up long enough so I can see the error message? Either I am not using "pause" correctly or it's error-ing before it reaches the command
2. Does anyone know if these commands SHOULD work (do they look right?)
3. Do you have a quick alternate way to make these darn things work?

For such a simple request, this is driving me nuts! So any help would be appreciated.

Thanks again

A:Launching Batch files from CD

what are you trying to accomplish?
if you're trying to copy files from somewhere to somewhere, you don't need to explore it.
just use copy.

as you have.
files/folders that have names with embeded spaces, must be enclosed in "

18 more replies
Answer Match 49.98%

Quicken 2014 was working fine after upgrade from W7 but after latest MS 10586 upgrade Q14 stopped launching, in regular mode I don't get any errors but under SAFE mode get the error loaded below.
Troubleshooting so far:
Safe Mode
--Memory check [W10 built-in utility]
-- SFC/Scannow = No errors
--Hold Down Ctrl Key and launch (disables DB in case it is corrupted) both on regular and Safe Modes
--Completely uninstall using Quicken Cleanup Util and removing/renaming all Quicken folders left behind under 'Programs Files' etc as instructed by Quicken Support Section.
--Re-Install from Original CD
--Compatibility Mode for W7 and 8.1[W10 reports incomparable program now]
But I'm not sure if I used Q14 after the 10586 upgrade or not and I can't find other users with this issue, [Quicken community support claims it is supposed to be working after their latest patch/upgrade], and what is even more strange, now the utility 'FileHippo' latest is also behaving the same way and giving the same error in SAFE mode..
Any ideas? Thanks

A:Quicken 2014 not launching after 10586 update

Anyone has any info on how to fix this issue with clr.dll under MS Ver 4 that is keeping qw.exe from loading?

This errors are taken from the Windows/Logs/Application section









C:\Program Files (x86)\Quicken\qw.exe



Application: qw.exe Framework Version: v4.0.30319 Description: The process was terminated due to an internal error in the .NET Runtime at IP 6C4AA983 (6C4A0000) with exit code 80131506

0 more replies
Answer Match 49.98%

in the event viewer, I've noted entire strings of adobe flash trying to check for updates, even though I've set it to not check for updates, given the problem plagued release.

any ideas how I can actually disable flash's updater completely?

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Answer Match 49.98%

All of a sudden when I try to launch a program file like windows media player the cursor spins for a second then dissappears. Any help would be appreciated.

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Answer Match 43.68%

Hi All,
My computer appears to have come down with something nasty. The program started by hijacking Microsoft Security Essentials, claiming that a Trojan was on the computer and that a download of "Windows Defender Online" was necessary for complete removal. A search on google suggested this program was legitimate, but upon doing the download, the "Internet Security 2014" installed itself, and has been claiming false instances of malicious software (ex. "blaster worm"). This program refuses to allow any other .exe files to open, claiming that they are malicious and have been stopped. The program also demands I need to "activate" it in order to "cure my computer."
Upon the infection of MSE, I ran Malwarebytes, ESETscan, and TDSSKiller; none detected anything.  The svchost.exe program was repeatedly launching and usually an abnormally large amount of space. as much as 1000000 kb. Seeing as I have been unable to remove this malware on my own, I could use some guidance so that I can return my computer to a working, uninfected state.
The OS is XP. I tried the guide for XP for Internet Security 2013. Any attempts to launch in safe mode (both with and without networking) are met with a blue screen error:
*** STOP: 0x0000007B (0xF78AA524, 0xC0000034, 0x00000000, 0x00000000)
I tried to run RKill.exe from a flash drive, including renaming the file to a .com. The program was stopped by the malware within a couple seconds of launch.
Thank y... Read more

A:Internet Security 2014, fake security program prevents .exe files from launching

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===--RogueKiller--Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit Quit all programs that you may have started.Please disconnect any USB or external drives from the computer before you run this scan!For Vista or Windows 7, right-click and select "Run as Administrator to start"For Windows XP, double-click to start.Wait until Prescan has finished ...Then Click on "Scan" buttonWait until the Status box shows "Scan Finished"click on "delete"Wait until the Status box shows "Deleting Finished"Click on "Report" and copy/paste the content of the Notepad into your next reply.The log should be found in RKreport[1].txt on your DesktopExit/Close RogueKiller+===Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Delete tab follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).Please download ComboFix from one of these locations:Link 1Link 2IMPORTANT !!! Save ComboFix.exe to your DesktopDisable your Anti-Vi... Read more

3 more replies
Answer Match 43.26%

Hello,first of all I am sorry for my bad English. Now about my problem. I have Dell Latitude 3350 laptop and everytime I search for drivers updates in Dell command update, Intel chipset device software update appears. I installed it, it says "succesfully installed", I restarted the laptop and then it appears again in Dell command update. Details of update: Version, A01, release date 17 Jun 2016, filename: Chipset_Driver_320CP_WN32_10.1.1.9_A01.EXE. Filesize 10 MB.And the same problem in Dell shows again and again Intel management engine components installer, version,A00. Filename: Chipset_Driver_78C1C_WN32_11.0.0.1158_A00.exe. Filesize: 98 MB.So can anybody help me to resolve install problems of these updates, please? Thank you in advance for you reply.

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Answer Match 42.84%

After compiling all my drivers, I noticed that the video driver page offers to downloads as seen here Intel GMA High Definition Graphics Driver Driver Details | Dell US

Do I just need the update package or will I need to install the hard drive option below it as well?

A:Dell Video Driver update or hard drive update?

Hi ... That is just a Driver for your Graphics Installs on the Hard Drive ...

5 more replies
Answer Match 42.84%

I've noticed broken fonts in Dell Command Update on my Latitude E6440, so I can neither update software or drivers nor uninstall command update. 

Could anyone help me resolve this issue? 
Additionaly, I have WiDi issues, but I'd like to resolve them by driver update. Unfortunately, I can't update anything using provided utility due to broken GUI.

A:Can't update, repair or uninstall Dell Command Update on Windows 10

victor.istomin,Thank you for notifying us about this issue. I have sent an email to the drivers team to resolve the page. For me to better assist in troubleshooting, please click my DELL-Jesse L and send me a Private Message with the Dell Service Tag number and your Dell Order number.You would click my name in blue, then on the next page in the upper right corner, click the words "send private message"

1 more replies
Answer Match 41.58%

Hey Everyone my Dell Inspiron 15 failed to upload an update, and then rebooted. 
Then it got stuck on the "Dell" screen and wont boot up Windows 8. I can get into the Bios, but nothing seems to help, and the Diagnostic test says that it cannot find the Hard Drive. 

Any help?

Peter Hamm

A:(Redirected) Dell Inspiron stuck on "Dell" screen after failed update...

As you have a laptop, best to post this in the Laptop Forum here: 

1 more replies
Answer Match 40.74%

I have a new Dell 8900 PC with windows 7. I am running my older dell Optiplex with windows 7 remotely thru the new PC until I can complete the transfer of all folders and files. Again both are running windows 7.  When tryin to transfer folders I get
an error message files name is too long.  I get a choice to cancel or proceed without the files.  I have many many gig of files to transfer and cannot stop and proceed to rename every time the transferring stops with a "long name".

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Answer Match 40.32%


Windows 7 Ultimate x64 SP1 with Windows Updates set to download but no install yet, since many tools start at startup.
However our friends decided to install Windows Update Agent 7.6.7600.320 without asking.
This caused a full hang of the system, including frozen mousepointer.
Hardreset made it come back and it booted up.
But Windows Update now needs to install this update which fails with error code 800F0900.
Found kb2887535 for manual install, which failed with error 800b0100.
Found kb947821 and ran it. Last %SYSTEMROOT%\Logs\CBS\CheckSUR.log attached.

sfc /scannow reports Windows Resource Protection did not find any integrity violations.
WUC code 800F0900
CBS Logs attached.

Seems some Unavailable repair files ?

Kind regards,

A:Windows Update Update KB2887535 code 800F0900 corrupt files ?

You have a problem with the Windows Update Agent.
CheckSUR found the following problems...

Unavailable repair files:
servicing\packages\WUClient-SelfUp... Read more

8 more replies
Answer Match 40.32%

In the online help for Windows Powershell 3.0 you may find the following:
Windows PowerShell 3.0 does not come with help files. To download and install the help files that
Get-Help reads, use the Update-Help cmdlet. You can use the
Update-Help cmdlet to download and install help files for the core commands that come with Windows PowerShell  and for any modules that you install. You can also use it to update the help files so that the help on your computer is never
However, running the Update-Help cmdlet in the elevated PoSh shell returns:
PS C:\Windows\system32> Update-Help
Update-Help : The given key was not present in the dictionary.
At line:1 char:1
+ Update-Help
+ ~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Update-Help], KeyNotFoundException
+ FullyQualifiedErrorId : System.Collections.Generic.KeyNotFoundException,Microsoft.PowerShell.Commands.UpdateHelpCommand

How do I download and update the offline help files for reading extended help right within the standard output?
Thank you.
Well this is the world we live in And these are the hands we're given...

A:How Do I Update the Help Files for Windows PowerShell 3.0? Update-Help Cmdlet Fails

Hi, for those that get the same error, I discover that running the command
from the PowerShell ISE (both x86 or x64) fails whereas running the command into
Windows PowerShell directly works! on Windows 8 and Windows Server 2012

9 more replies
Answer Match 39.9%

Hi- TPlease help me with my laptop.

The computer has been acting weird lately. Everything runs SO slow. I have run a few scans but did not do any repairs or any quarantines. I did a System Restore 3 days ago and the problems continue. In Jan 2014 I had a tech site help me with the following problemsossible malware/virus=Websearch. Searchnewtab, keyword Hijacker, safesaverBHO, searchwebs, statcounter, zedo. I changed my internet provider and didnt have service for over a month so the site didnt help me finish the troubleshooting. Im not sure if these things are still on the computer.

1. MBam showed this in registry files: PUP.Optional.Tarma.
2. HijackThis showed 9 of these files: Unknown file in Winsock LSP c:\windows\system32\wpdsp.dll

3. Windows Update - When I check for updates, it does a 5sec check and comes back with a message saying . "Updates can't be installed while Windows is running so you should save your work, close any open programs, and then restart your computer to finish the update process. The computer will reboot and 10 sec later a notification pops up saying that I need to update. Nothing ever updates. The process repeats over and over."
The only Windows updates that show since 8/13/2013 are: Definition Update for Microsoft Security Essentials, which never used to show in Windows Updates! It shows Most recent check for updates: Never and Updates installed: Never. I know there has been updates and something is blocking them.

Problem Re... Read more

A:Windows will not update, 25 suspicious host files, 9 unknown files in Winsock LSP, PU


I'm sure you are really busy and I know my system has A LOT of issues, but I would really appreciate any help.
Thank you.

1 more replies
Answer Match 39.48%


I have a system with 32gb DDR3-2400, a 256GB SSD and a couple of spinners. I have set up 4gb of the RAM to be used as another RAMdisk using the softperfect software. This problem has been going on for some time, but has been more of a problem since I started using the RAMdisk. Not because the RAMdisk itself isn't working well, because the stuff that is stored there keeps getting reset.

I have pretty much identified that when updates are installed through windows update (either from Microsoft update or from my WSUS server), the following are reset to defaults

1. Pagefile is automatically managed and stored on the C: drive and is set to 32gb
2. The TEMP and TMP environment variables are reset to the C:\users default location
3. The temporary Internet Files location is reset to the default C:\users... location

There may be others that I have not discovered.

I have manually set my swap file to 1024/2048 on the D:\ drive (a spinner), on the belief that it should rarely if ever be needed with a system equipped with 32GB of RAM. I'm certainly not inclined to waste 32GB of space on my SSD for an unused object.

I have placed the TMP/TEMP files, cookies and Temporary Internet files on the RAMdisk to squeeze a little extra performance out of the system. (Yes, I know, I'm not really getting much benefit).

Photoshop and a few other programs also use the RAMdisk as a scratch disk, and were the main reason I set it up in the first place.

This is becoming a real pain w... Read more

A:Pagefile, Temporary Int Files, Temp files reset after update

Sounds like the ramdisk is not saving or updating its contents? Try another brand liek Dataram, works great for me.

9 more replies
Answer Match 39.48%

My offline files seems to work offline all the time, even when it shows me being online. I sync most of my business files to my laptop for working at home at night.

When I edit a file from my Win 7 (pro, 64-bit) laptop, then go to edit it again, I get the version I had changed, but no one else does. This is causing huge difficulty, because my employees will start working in a sales forecast spreadsheet after I reconnect to the network and supposedly sync, but they don't get the latest version. Even doing a manual sync seems to make no difference.

It seems that if someone else edits something on the network share, it does update to my laptop, but when I update something, it doesn't transfer so that everyone else can use it?

Where should we begin looking?

A:Offline files doen't update files changed locally

It may help if you enable transparent caching which can be enabled through Group Policy. I'm not sure this is the same problem but it seems to apply to your problem.

Windows 7 introduces a new feature for Offline Files & Folders called “Transparent Caching”. With transparent caching, the first time a user opens a file in a shared folder, Windows 7 reads the file from the server and then stores it in a cache on the computer’s hard disk drive.

The second and subsequent times a user reads the same file, Windows 7 retrieves the cached file from disk instead of reading it from the server. To provide data integrity, Windows 7 always contacts the server to ensure the cached copy is up-to-date.

The cache is never accessed if the server is unavailable and updates to the file are always written directly to the server. Transparent Caching is not enabled by default and can be enabled through Group Policy at Computer configuration | Administrative Templates | Network | Offline Files | Enable Transparent Caching.

2 more replies
Answer Match 39.06%

I have a file A in which a column needs to be updated daily with values from a column in file B080909. There's a new file B everyday and the name is in date format (080909).
I know i can do this with Excel/Access but im not sure how to. Can anyone guide me to the right way?
Thank you so much!!!

More replies
Answer Match 39.06%

I just did a FRESH install of WIN7 on a new partition on my hard drive which has 2 other partitions with separate systems. I am having difficulties getting the WINDOWS UPDATE to work correctly to bring this FRESH install current. Attached is my CBS log that is compressed.

I already downloaded the "SYSTEM UPDATE READINESS" tool: Windows6.1-KB947821-v34-x86. It is currently running & searching for updates which I doubt will find any if nothing has been downloaded. I have also downloaded : "MS Fix It" in aggressive mode. I have not tried this yet. I am waiting for the READINESS tool to complete its job.

Is there anything in my CBS log that indicates problems? What else should I try?

Appreciate any assistance

A:WINDOWS UPDATE does not download update files

Quote: Originally Posted by betaupsilon

I just did a FRESH install of WIN7 on a new partition on my hard drive which has 2 other partitions with separate systems. I am having difficulties getting the WINDOWS UPDATE to work correctly to bring this FRESH install current. Attached is my CBS log that is compressed.

I already downloaded the "SYSTEM UPDATE READINESS" tool: Windows6.1-KB947821-v34-x86. It is currently running & searching for updates which I doubt will find any if nothing has been downloaded. I have also downloaded :_______________. I have not tried this yet. I am waiting for the READINESS tool to complete its job.

Is there anything in my CBS log that indicates problems? What else should I try?

Appreciate any assistance

I don't see the log attached, can you try re-attaching it?

9 more replies
Answer Match 37.8%

Hi. I have a Dell Inspiron 5759.
May I ask if it's possible to view a list of what has been installed by Dell Update?
If I type 'Dell Update' in to Windows 10 search bar, I am informed that this is a desktop application.

But selecting this does not open an application, instead a desktop message appears "Dell update: Get the latest updates from Dell".
The application "Dell SupportAssist" is nice but I don't see an option to see which Dell updates have been installed. Is this possible? I'd really like to see what has downloaded to my computer.
Thanks in advance for any info.

A:Dell Update

I have just updated "Dell SupportAssist" and it does appear to show more details about updates.
I'm still not sure that it's possible to see a clear list of what Dell Update alone has installed.

1 more replies
Answer Match 37.8%

Dell Automated update ran and now my screen resolution says it is the same but everything is bigger and I can't get it back the way it was. it also changed how one of my programs works and erased all my projects I had completed since I installed it. where can I find the DELL update history and reverse it?

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Answer Match 37.8%

My windows update in my windowsw vista home premium SP1 tries to install the same updates over and over and over... and I'm caught in a never-ending loop of reinstall - reboot - reinstall - reboot...
So I turn automatic update all the way off.
Anyone have experience with this issue??

A:Windows Update Tries To Update The Same Files Over And Over And Over...

It's not uncommon. It would help if you could give the update KB# and also the specific error message, if any.Hopefully this will be enough information to work with, but these error codes can be somewhat vague at times (if they are even available), in which case you might have to look a little deeper. For more detailed in formation, your computer keeps a log of all update info. You can see it by doing the following:Click Start -> RunThen type %windir%\WindowsUpdate.log and hit enterYou might want to have a look at the event logs too.

5 more replies
Answer Match 37.38%

About six months ago, I upgraded the hard drive for my Dell Inspiron 2200 from the original 25 GB to a Western Digital 120 GB. Two weeks ago, the drive failed and I returned the drive to Western Digital for replacement. Today I received the replacement drive and Western Digital has sent me a 250 GB drive. My problem is that the original BIOS (1.10 A03) supports a maximum drive size of 120 GB. I've checked Dell's website and as far as I can determine, none of the BIOS updates address a larger hard drive. Can anyone verify that I am correct about this? I can't email Dell about it, since my warranty has expired. Thanks in advance for any assistance.

A:Dell BIOS update

I found this

"The BIOS will support a 120G EIDE (NOT SATA) drive. Larger drives will show 137 G"

1 more replies
Answer Match 37.38%

Hi, my sister has a Dell XPS 410 running Windows 10 and I was wondering if you could update the BIOS on Windows 10 or just make a temp XP install and update it that way instead.P.S Reason I want to update the BIOS is so I can put a Core 2 Quad in it.

A:Dell XPS 410 BIOS Update

Yes, when you have Windows 10, the BIOS can still be updated.
NOTE: BIOS version 2.5.1 is required, when new CPU Support was added.

1 more replies
Answer Match 37.38%

Just looking around the Dell site and noticed a number of hardware driver updates are in the "Recommended" category. Things like the DVD drive, Broadcom card (Ethernet adapter), Dell wireless (WLAN) card, and a couple of others.

My computer is working just fine and being a fan of "If it ain't broke, don't fix it", I'm inclined to leave it alone. Would just like some opinions....

A:Update Dell Drivers???

6 more replies
Answer Match 37.38%

Windows 10 on a Dell XPS8900 desktop tower. I am getting a message telling me there is a Dell BIOS update available and recommending that I do it.

In the systray, there is a Dell icon that says my system is up to date.

Should I ignore the BIOS update? Sounds major and I'm nervous about it.
Thanks, cb

A:Dell BIOS Update - Should I ?

How is your PC working?? If it's not having any issues I wouldn't.

Even BIOS updates make me nervous..

more replies
Answer Match 37.38%

what is feeling on updateing bios thru harddrive ?

A:Bios update for dell

If you are referring to the BIOS update that works thru windows as opposed to a floppy in DOS, I have used the Windows version several times and it seems to work well


1 more replies
Answer Match 37.38%

So my question is will the standard dell LGA 775 support this cpu ?:

Intel Pentium 4 670 3.8GHZ LGA 775 2M/800M SL7Z3 | eBay

The question is will my Bios recognize this cpu ??
Will it work ?

Thanks in Advance my Current CPU is a Pentium 4 HT 3.00Ghz

A:Question about my old dell 'want to update a bit'

Quote: Originally Posted by GianniDPC

So my question is will the standard dell LGA 775 support this cpu ?:

Intel Pentium 4 670 3.8GHZ LGA 775 2M/800M SL7Z3 | eBay

The question is will my Bios recognize this cpu ??
Will it work ?

Thanks in Advance my Current CPU is a Pentium 4 HT 3.00Ghz

What bios rev?

9 more replies
Answer Match 37.38%

I have been trying to install the latest version on a xps 410 but the problem is i need to do it in ms dos because windows won't update the bios with the downloadable bios update file from the website and ive tried to do it with ms dos boot but I need to input the file name in the command line but it will not accept it im using rufus should I be using it or do I use something else.

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Answer Match 37.38%

Windows 10 on a Dell XPS8900 desktop tower. I am getting a message telling me there is a Dell BIOS update available and recommending that I do it.

In the systray, there is a Dell icon that says my system is up to date.

Should I ignore the BIOS update? Sounds major and I'm nervous about it.
Thanks, cb

A:Dell BIOS Update - Should I ?

How is your PC working?? If it's not having any issues I wouldn't.

Even BIOS updates make me nervous..

4 more replies
Answer Match 37.38%

One of my coworkers brought in one of her personal machines, which is completely new (still packaged up and everything); an HP ProDesk. After going through the initial setup and installing AVs, changing IE settings and all that good stuff, I ran Windows Update. For some reason, a Dell, Inc. update showed up.

Should there be any reason for this?

Thanks in advance.

A:Dell, Inc. Update on an HP computer??

Are there any Dell peripherals attached to the machine? I'm thinking something like a monitor, mouse or keyboard.

2 more replies
Answer Match 36.96%

HiMy father has Optiplex 745. It works good but the CPU is pretty old - E2200 :) I want to update it to Q8400.Is it possible?Thank you.

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Answer Match 36.96%

Hi - my Dell Command Update keeps telling me I have an update available (for XPS 13 9343)
But everytime I say to install it, it finishes saying "update failed".  I dont know what the update is but it's 184.1 Mb...
Does anyone know how to resolve this??
Thanks in advance!

A:Dell Command Update Failed?

Click the link bellow for information about the Dell Command Update.
A guide to the Dell Command | Update Software

1 more replies
Answer Match 36.96%

I have added some details to clarify the post after reading the first response( in a different font )I am fixing a system for a friend.The machine he brought to me was a Dell Dimension 8400 loaded with XP PRO the last time I saw it running. ( It probably wasn't legal and there was no install cd for it. )The hard drive in it crashed fatally.I bought a Dell XP Home edition Reinstallation Disc to match the coa on the side of his case ( It is for Home Edition ) thinking that he would just need to update the coa in the OS install at some point to match his.I have installed all XP updates and at no point have I been asked for a coa key. The machine is already activated as far as I know from installing MS Security Essentials and previous updates. It was a requirement.The coa code I found using Belarc Advisor doesn't match the one on the side of his case.Should it?If so do I need to use the microsoft site to change the key information or some other tool?

A:Dell xp home Coa update question

You cannot legally install either XP Home or XP Pro...without the respective license for each.

Home licenses are not transferable to Pro installs...and Pro licenses are not transferable to Home installs.

Been that way for years, they are different versions.


2 more replies
Answer Match 36.96%

i have dell n5010. i want update prossesor to Intel i5-480M 2.66 GHz / 3 MB / 2933 MHz / dual-core processor socket G1 rPGA988A 

A:Dell n5010 processor update

i can update with it or no?

2 more replies
Answer Match 36.96%

So after installing Windows 10 I decided to update my drivers and one of them was the "BIOS Update" after a while the update stopped at "sending the update image to FW for verification" and it's stuck on 3%. I'm not a computer wizard so your help is appreciated. Also if you're wondering , I'm using the Dell Inspiron 3847.

A:Dell Inspiron BIOS Update

Bios updates require special installation and must be done alone. It cannot be done with other drivers. Bios updates should be done before updating to win 10 not after. Use caution updating bios since it can brick your computer. 
You should not be updating the drivers yourself. Go to Dell Drivers and downloads and let the scanner tell you what windows 10 drivers you need-- 
Completely Shutdown the computer to get out of the hangup. Wait a minute and then turn it back on.

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They say that no good deed goes unpunished! My neighbour decided to use her teenage daughter's old Vista Dell laptop to reskill herself after being made redundant; foolishly, I offered to make sure that it had AV software etc; it did, but one which was no longer extant, the other I had never heard of and was also out of date, as was MacAfee! I got rid of those and downloaded & installed MSE - So far so good. I then got rid of all the teenage bloatware but am now left with 2 problems, the first, it keeps trying to open/install Office XP Professional even tough it seems to have a perfectly legal copy of Office; the second is more problematical. When I looked at Windows Update I discovered that it hadn't been updated since September 2011! I started by downloading the Vista Service Pack, which took a few goes, then I restarted the computer to install it, but it only gets to 12% of stage 1 and stalls, the first time the computer restarted, now the circle has been revolving for about an hour, still at 12%. I am assuming that manually turning off the computer at this juncture would not be "a good thing".

Any suggestions?

A:[SOLVED] Dell update problem

It appears that it may be me being impatient(?), after 4 hours it's at 24%... Still sounds slow to me.

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Hello guys,
Here is my PAIN :(Dell Inspiron 580s [Admin NOTE: Service tag removed per TOU policy]   I tried to update BIOS, used Dell Inspiron 580/580S BIOS, A07 (File Name: I580-A07.EXE).
But, during updating, smth went wrong, and USB and VGA ports stoped work. After reboot, there is no screen on my monitor, usb ports steal not work. I tried to do next steps:, no result.
Is there any good solutions else? 

A:dell bios update unsuccessful

Please remove the service tag from your post. Consider it to be personal info and you don't share it in open forums like this.
If you tried clearing BIOS by removing the battery and pressing / holding the power button for at least 10 sec, then your motherboard is probably bricked and will need to be replaced...

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Problem has suddenly occurred on Dell Inspiron 1525
Windows 7 32 bit Home Premium Service Pack 1. (Upgraded on-line from Vista)
Windows Update tries to install Security Update for IE9 (KB2846071) and Internet Explorer 10.
After about 15 minutes both updates fail. If I try to run current version of IE9 it flashes across the screen and then closes leaving the following message:
View and Track your downloads:
google_co_uk.htm Do you want to save this file?
login_verify2.htm   Do you want to save this file?
Options for both files are  Save, Clear list, Close - none of these will work and I have to Shut Down and Re-start to continue.
None of the Windows Help Screens will run.
Windows 7 Anytime Upgrade will not run - Message says "Windows Anytime Upgrade User Interface has stopped working"
It has been suggested that this is caused by Malware. I have run the following which do not find any problems
Malwarebytes Pro - runs Quick and Full Scan but will not run Flash Scan or allow the use of "Tools".
AVG 2013 (normal Anti-virus)
McAfee Net Protect Plus
Microsoft Malicious Software Removal Tool
Norton Power Eraser
All of these are run as separate installations in both normal and Safe Mode.
Any suggestions other than buy a new Windows 7 installation DVD?
Additional information:
It has been suggested I use System Restore - when I try to run Restore I get a message "System Protection is turn... Read more

A:Cannot update IE9 on Dell Inspiron Laptop

Try running Rkill, TDSSKiller and Eset online scanner with special parameters to rule out malware.
Running Rkill
RKill can be downloaded from the following location:
Please note that the other file names at the link above are RKill as well, but just renamed in order to allow it run by certain malware.
When RKill is run it will display a console screen similar to the one below:

That console screen will continue to run until it RKill has finished. Once finished, the box will close and a log will be displayed showing all of the processes that were terminated by RKill and while RKill was running.
Post the log in your next reply.
Running TDSSKiller to obtain log
Note: Don't cure or delete a threat, but choose skip for all instead.
Please download TDSSKiller from here and save it to your Desktop
Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters

In the Additional options: Check Detect TDLFS file system
Click Start Scan and allow the scan process to run

Choose for all threats to Skip for all of them.
Click Continue
Please post the TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)
ESET Online Scanner
Note: If your ... Read more

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I have a older Dell E 521 tower that is running fine on XP (originally came w/ Vista) Now that I have heard that XP may finally be on the way out would I be able to update to Windows 7? The tower is basically stock with the added ram I installed last year. The HD is I think 75gb so I might also update to 150.

A:Dell E521 W/4gb ram. Can I update to Win7?

Run the upgrade advisor and see what that says:

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hi i'm new to pc help and i'm very slow at typing being a old grandfather and i would like to learn about computers. I do have a little of experince but limited. At the moment i have a ploblem with a laptop install updates for win 7 and i would like to figure it out byself but cannot. any help would be appreciated.

A:update drivers for a dell laptop

Welcome to the site DirtBikeKid.

Are we talking about the updates for windows or as your title stated the drivers (software that control the hardware).


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Just a minor bug report about Dell Update Software. ;)
On mouse over tray icon a message show the last update date. On PT-BR there is an "\ n" lost in the middle of the string.

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Just got a new Dell Mini 10V.. Win XP Home. Has SP3, and has IE6. I cannot get the Microsoft website to display/respond so I can update XP. I get the "cannot display this webpage" error. Thought it may be a problem with the MS site, so checked on another, updated machine... no problems.

Any ides on why a brand new machine would have a problem accessing the Update site? I can call Dell, but figured if i'm missing something, or there is a simple potential fix, this would be a LOT quicker than Dell Support.

A:New Dell Mini.. cant update Windows

Actually may be working fine now.... will update again if not.

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Over the last several days I have been attempting to update windows to 8.1. It starts, tells me that it is installing. At this point I have been unable to stay through the length of the install to see the point that the crash actually happens.

Sorry for the lack of info, but trying to deal with this as well as a personal matter.

Thank you in advance to anyone who can assist.

A:BSOD on DELL XPS when update to Windows 8.1

Generic advice (based on your problem description):

I've seen antivirus programs interfere - so remove any antivirus/internet security programs (temporarily) and use Windows Defender and the Windows Firewall while installing 8.1

Get ALL updates form the PC manufacturer
Then get ALL Windows Updates
Then do it all again 2 or 3 times - continue until you have all updates.
Then try again.

FWIW - it took me 3-4 months to finally be able to update to 8.1 on a new, Win8 system.

Specific advice (based on the reports that you submitted):

Your BIOS dates from 2008. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Due to the age of the system, it is very likely that this system may not be compatible with 8.1 (and may even have problems with Win8). I have a Lenovo tablet (x61t) that has a 2008 BIOS and it won't work reliably w/Win8. If it is incompatible, you can either live with the "quirks", or you can downgrade to Win7/Vista in order to get a stable system.

Only 120 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

You have 4 hard drives. What is the make/model/wattage and age of you... Read more

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I just purchased the XFX 8600 GT that many have said fits and works in the Dell E521 (numerous help threads allover google).

The problem I'm having is that, despite uninstalling drivers and everything, I throw the 8600 into the computer and start the computer up.

This is where it gets hairy.

The cards fan spins fast 4 times, and then slows down to a normal speed. During this whole time, nothing is displayed on the computer (no bios/windows xp loading screen/nothing) and I can't tell if it is even detected.

I've tried all the dvi ports too, nothing.

There's question in which the 305 w power supply can handle it and many have said so.
Is the card faulty?

The card I take out it the 7300 LE. There's no onboard graphics either.

A:Dell E521 GFX card update

Either the graphics card is defective or the power supply can't handle it after all. It's not easy to say at this point. If it was me, I would try the new card in another system or try a better power supply in your current system. Of course, I don't know if you have access to alternatives but I don't know how you can be sure otherwise.

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Once again I just want to say thank you for all of your insightful responses to my dead DELL

I just wanted to give you the found problem

Someone asked me to check to AC power supply - I did and the light was on

Everything happens for a reason I forgot to bring my cord tot he PC guy and he used his to trbl shoot the problem and did not have to go far....

It must have a bad cord - it was the power supply
So I guess the light can be deceiving


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Hi all, yesterday I tried to update my Dell XPS12 (9Q33 mid 2013) BIOS to the last version (A08). During the installation, the laptop remained stuck in "EC programming" at 50%..I waited two hours but nothing changed and my PC was unusable: completely blocked, no keyboard,no touch and even the windows clock was blocked. 
So, as I read in a lot of BIOS-related threads, I removed the AC adaptor and let it discharge completely..some users resolved with this workaround, and their PC's worked well after.
Unfortunately, my XPS12 doesn't want to power up anymore..I also tried to put the .hdr file of the BIOS in a USB stick and tried to power up with "end" button pressed. It powers up and the fans are working, but nothing happens then..Am I using the wrong procedure to repair the BIOS?

Thanks in advance,


A:Dell XPS12 messed up during BIOS update

Good day ,
To help me resolve this issue I would ask your assistance by performing these troubleshooting steps,
1)Remove all the peripheral components from the system .2)Disconnect the charger from the system ,battery from the system and perform the power drain test on the system .
3)Plug in the charger back and use F2 key to get into BIOS then use F9 key to reset the BIOS to default settings.
4)If you are unable to get to the BIOS page or if there are any concerns do reply to this post with the service tag of the system (sent via private message ) so that I can look into the specifications of the system to assist you better .
Awaiting your reply .
Have a great day ahead !
Kindest Regards ,

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I went to the Dell product page for my computer - Dell XPS 8500, and ran the scan to check for updates.  3 updates, one of them for BIOS.  I ran the updates and initiated the BIOS update.  Midway through it appeared to get hung up and my machine froze.  I left it for an hour, came back and still no luck.
So I rebooted the machine and of course now it won't boot up.  I have power and can hear the fan, but no lights on the box and no screen input.
Looking though the manual and on this forum, I've tried resetting the BIOS jumpers, and removing the CMOS battery.  When I rebooted I saw lights on the box this time but it shut down after 30 seconds, and now back to the same problem.
From what I read on this forum I'm SOL unless I buy a new motherboard.
Just thought I'd check if anyone had any other suggestions.  If not, where can I get  a new motherboard for this?  The product page for my model doesn't list it as an option...

Thanks for your help!

A:Failed BIOS update - Dell XPS 8500

When did your warranty expire? If it expired less than 6 months ago, you might be able to get Dell to fix it, assuming they can get the board. They had a policy to replace a board -one time only- if it failed a Dell BIOS update within 6 months after the end of warranty. I don't know if that policy still exists.
Those are all different revisions of the same motherboard. I don't know what the differences are. They could be as simple as a different supplier for one of the components on the board all the way up to a change in the circuit layout.
Maybe Dell Spare Parts can tell you about the differences among the 3, or at least tell you which is the most recent revision,  even if they don't have the boards available...?
All three support the H77 chipset which is a key issue.
Look at your motherboard for the sticker to see what version you have now. If you can't find out about specific differences, you may want to get one that's the same version, assuming it's one of the choices available.
You should look elsewhere if Impact doesn't have the revision you want and/or for price comparisons. And always ask if the board is new, used, refurbished and about the warranty.

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Hi all, I have a 2015 dell xps 13 touch screen. A few weeks back my laptop started the insider build update for Microsoft and is still stuck on 80%. Hown do I rectify this?. Please send help

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Hello! I have A01 bios version on my e6330.I can not succed install the current updete.I tryed windows 7, windows 10, MS-DOS...
The computer open the exe file, progress to 100% and restarts back to windows. It does not start the proper flashing...
Any other ideas? Can someone to help me with a bios dump? 

A:Dell E6330 BIOS update fail

Thank you for writing to us!
We would suggest to first load BIOS defaults and then try to update and also check if there is any error message that comes up.
Kindly private message the service tag and email address.

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Hi all,
I have a Dell XPS13 9350 - only a month old. Everything is wonderful so far but Dell Update software sometimes does not pick up on new drivers. The other days, BIOS 1.4.4 and two new thunderbolt drivers and firmware were uploaded to the Dell website. I ran Dell Update but it did not download those and said my computer was up to date. Yes, I can go to the website and download them manually but the Dell Update software is very convenient. Any thoughts?
Thanks all,

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I just got a notificaiton on my Dell XPS 8900 that there is a new BIOS update.

I am currently on 2.1.0 dated 2015 12 11.  The new one is 2.1.3 dated 2016 02 05.
Fixes & Enhancements
Enhancements- Improved system stability for virtual machine environment - Improved system stability for long Media playback.- Updated Dell Diagnostic to 4302.15 

Everything is working fine right now.  I was wondering if you recommend upgrading.  Also you can use this thread to discuss your experiences in upgrading to this new BIOS.


A:Dell XPS 8900 BIOS Update 2.1.3 discussion

I went ahead and installed this update because this is such a new model I figured it is worth upgrading the BIOS the first few revisions they release. The upgrade went smooth and it is working fine for me now.

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This is just to try to help others who might have encountered this problem. Yesterday, I (who am on Microsoft Security Automatic Update) was notified that Microsoft was downloading "Dell Inc. - Video -Intel(R) 82915G/GV/910GL Express Chipset Family" critical update. Upon completion of downloading and installing update, I allowed permission to restart my computer. When my computer rebooted, a screen came up which said "OUT OF RANGE". After restoring my computer, in Safe Mode, I restarted it and the same cycle happened again. So, I was smart enough (third time) (and with help from Dell Support) to make Windows Update only notify me of updates rather than automatically download them. Again, I restored my computer and this time it came up fine. But, dummy me, I went back to Windows Update and allowed this update and same old story after installation "OUT OF RANGE". Finally, I just left Microsoft Update to "notify" me of updates, went back, restored my computer and restarted - all was fine. A few hours later I went back to Windows Update and the problem "critical" update had disappeared. I thought - "good" they corrected their error - then Dell came forward an hour later with my Dell Support program that I now had an update which I needed to install for my Intel chipset. Being totally skeptical at this point, I made a restore point and downloaded and installed the chipset driver update. Everything has been fine now for 24... Read more

A:Solved: Dell/Intel Chipset Update

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Trying to upload this E5530 bios. When thru detect drivers which shows 
"Dell Latitude E5530 System BIOS, non-vPro supported (Broadcom TruManage)"A16 as the correct one. It reboots, doesn't display anything and then after I login a window pops up and says no changes were made. I've also tried A10, same thing. I didn't think about the fact that it's in a docking station until I'm just now typing this message. Could that be the issue? I'm not onsite today so can't check for a couple of days.

A:Dell Latitude E5530 bios won't update

What version of the BIOS is on the system at the moment?

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I've ried using the Microsoft Media tool, but it won't recognize any of the flash drives I've tried using my work laptop. I created an ISO flash drive, but I got a black screen message that BOOTMGR (???) was missing. When I turn on the power it opens to a blue RECOVERY screen.
What else can I try?

A:My Dell Laptop won't reboot after Windows 10 update

Originally Posted by Windows Central Question I've ried using the Microsoft Media tool, but it won't recognize any of the flash drives I've tried using my work laptop. I created an ISO flash drive, but I got a black screen message that BOOTMGR (???) was missing. When I turn on the power it opens to a blue RECOVERY screen.
What else can I try? Remove the usb key, turn on you notebook pressing repatrly ctrl till a boot menu appears. With arrows select Hard Disk and press Enter.
Media Creation tool works inside Windows and it doesn't need any usb key too, it can upggrade directly as is Window Update choosing update now
If doesn0t work, complete the recovery sequence for gettin back control on laptop.
USB Media key is useful for upgrading more devices one after other

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Hi the email from dell received today provides a link to an 800MB cab file of drivers.  The emails says the update is optional.  I checked the tet file which showed that it contains many drivers and a couple that I checked I already have.  What is the point of this file when Dell's auto update mechanism supposedly just updates what you need?

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Hi, I have a Dell LS400, I am trying to upgrade the bios but, when i install it from the floppy I get a message saying

"Error! This utility does not support this system"

The current Bios is A05 and I want to upgrade to A08

I have also tried A06 bios (an executable file), this would not recognize a latitude system.

Reason for the upgrade is the system does not recognize 256mb ram

Any help welcome.

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Does anyone know where I can find a bios update
for my Dell Dimension 2200? thanks

A:Need bios update for Dell Dimension 2200

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I updated my Dell Laptop with Windows Media Player 9.0, by the way I have Windows XP, and now it runs reeeeeeaaaallllllyyy slow. I need to know how to uninstall it and and reinstall the version my laptop came with (8.0 i think). I scanned for viruses and adware and also cleaned out temporary internet files and cookies. I also have plenty of memory space so the problem is not lack of memory. If anyone out there can guide me on my quest to a speedy computer again I would be grateful.


A:Dell Laptop much slower after Win Med Play 9.0 update

Windows Media Player 10 is the current version for XP.

Instead of going backwards, try the latest version.

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I was trying to help a friend that had the Total Security Malware yesterday. After running Malwarebytes and getting rid of it, I decided to do some cleaning and updates on his laptop.

Everything was going smoothly until it was time to restart after the SP2 update. At first (before shutdown) it began to install some components, it restarted and began install some other updates, later the SP2 update began but after about 30 minutes, the counter was still at 0%.

Of course, I got a little miffed and worried at the same time so, my first reaction was to shut down and restart to see if it would pick the update up again... it failed 3 more times at the same spot (0%) even when I tried to go to Safe Mode.

Finally I was able to get into safe mode and I tried to use a Restore Point to no avail. Much to my dismay it said that I had no restore points to use (I thought windows created restore points before doing updates???). One thing I noticed though, while on the desktop, it said I was using SP2, which btw, it striked me as odd since it never finalized.

So I tried shutting down one more time and restarting normally, this time, I was able to get to the LOGIN screen so I thought I was now safe but, so far , almost 45 minutes later the screen is at the WELCOME and the little circle is hovering or circling around but it doesn't get to the desktop.

My friend told me to go ahead and re do the whole thing but I am afraid that even if I do that, I am going to get to the point of I am goin... Read more

A:Dell Inspiron 1545 hangs after SP2 Update...

Mods, you can delete this post... aside from not getting any replies, the problem has been solved by shutting it down and restarting it a few more times.


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Just got a new DELL battery for my DELL INSPRION 1525. It does not hold the charge longer than 15 minutes. Contacted the place where it was purchased and was told to configure the battery with the BIOS. Went to the DELL Drivers site for the BIOS....cannot get the download for the battery BIOS to take.

Any ideas on that...or why the battery is not performing as it should??


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This Dell Dimension 8300 has 1 GB of RAM and is restored to SP1.
I'm using an add-on 160GB IDE Drive to not mess with the SATA Drive for this upgrade.
When it is upgraded to XP SP2 it becomes unusable.

I've installed and updated and run:
Trend Micro PC-cillin Internet Security 2005
Ad-Aware SE Personal
ewido security suite

and I've done a backup to a USB hardfile with Norton Ghost.
Now I'll install SP2 from the Microsoft shipped CD. Its Logfile is at the end.
After SP2 the network properties on my dialup account under the advanced tab has changed.
It says: Windows cannot display the properties of this connection. .......
Logfile of HijackThis v1.99.1
Scan saved at 11:57:30 AM, on 9/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\PROGRA~1\TR... Read more

A:Dell Dimension 8300 broken after SP2 update

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Hey, has anyone ever heard of this? I have a Dell laptop that told me it needed to update my video drivers, so I did and all hell broke loose. I couldn't run AVG, everything was bogged down and it took FOREVER to open folders or files. I tried restore it but all restores points were gone, and I tried using Dell CDs to restore the HD put it keep failing. I finally had to pull the drive out and hook it by USB to another system (also running AVG) and scanned it. It said I had only two virii, both Win32/Heur in the updated ATI drivers. After it scanned I used AVG on the desktop computer to quarantine the files and heal them. It told me it couldn't because they longer existed. Then when I tried to look at the contents of that partition, it was blank. When I put it back in the laptop, it tried to boot but fails saying no bootable media exists. Now multiple errors are popping up with other hardware on the system.

I hooked it back up to the desktop and I can still see the drive but no files? Any clues on what I've done?

I posted in the virus and malware forum but they said it looked like a windows issue.

Any suggestions would be most appreciated.


Sorry I can't give any log files but they're just vanished...

A:Dell Studio 1536 HD issues after update

You will probably have to purchase a Dell restore disc for your model laptop and do a fresh install of Windows

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Hello,There's a bios update that has just been released for my laptop, i'm trying to install it but i get this error message : There isn't any ROM file in this directorythe bios version is A09the current one is A08So shall i install it throught USB flash or what shall i do exactly?thanks in advance

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Have a Dell desktop, XPS 8900.

A pop up presumably from Dell says it wants to "update" my System BIOS.

Sounds scary.

Isn't the BIOS the complete "guts" of the OS ?
Whys should an update be necessary ?

Should I do it ?


A:DELL Wants To Update My System BIOS: Questions On, Please ?

The BIOS (Basic Input Output System) is the chip that controls your system during boot up until it is "transferred" to the OS itself.
(That's a nutshell description, but should suffice here).

It is not the OS, but the SW "Guts" of your computer (Motherboard).

Whether or not to upgrade:

First, what does the update correct? They should list that info, or link to it.

In general, I'm the type to always update the BIOS if a new firmware is released, that said though, my mainboard has three separate BIOS's that I can switch to, so if one is borked by an update, or changes I make, I can go back to the original (I leave one on the original for that purpose).

If all is well on your system, you do not have to perform the update at all, and that may be the best advice I can give you, especially if you are questioning it to begin with, but if you are willing to do it, depending on what it may change for your system, it may be worthwhile.

I'll review it and post later, or others may chime in as they see fit.

UPDATE: I checked the Dell site for your system, but don't see an update for today, that's not to say anything malicious is going on, but can you give more details on the pop up?

What version it wants to update you to? Etc.
You could also boot into your BIOS and give us the version you are on, if you are several versions "behind" the most current one, it may also be beneficial to do it, again depending on what I outlined above.

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I've had an 10.2 Mb update waiting since I bought my XPS 13 9350 about 8 months ago. I've tried to install the update dozens of times but it just doesn't work. Is here anyone else who has had the same problem?

A:10.2 MB Recommended update that can't be installed - Dell XPS 13 9350

Which update? Updates have KB numbers or titles. Uncheck "Give me other updates..." in Update Settings, Advanced Options.

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I own an xps 8900 and a upgraded psu Corsair 650 W and I want to update to a gtx 1060 , I should be ok with my psu but what length or dimensions of the 1060 is the max ? I was thinking about getting the EVGA 1060 FTW which is 10.5" long, or do I need to get a shorter version of the 1060 ?

A:Dell XPS 8900 and video card update

MSI GTX 970 4G Gaming is 10.91" x 5.51" and it fits fine in an 8700.
8700s and 8900s have the same case.
This thread has a bunch of different cards and some with pics in the 8700s
checkout page 26 for one of ours with the 970.

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So, W10 hit me with an alert that it was unable to update automatically, and that i have to continue manually. There are two updates waiting for (manual) intallation:
1 - Samsung - PrecisionTouchpad - Samsung PTP Component Device.
2 - Intel(R) Corporation - Audio Device - Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller.

I might be a bit paranoid, but I'm concerned about the 1st one - I don't have a Samsung, i got a Dell laptop. Nor is my touchpad made by Samsung AFAIK. Is it a legit update? Why did my Windows have problem updating automatically?
Thanks mates.

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I downloaded and installed the Anniversary update on my Dell laptop last week. Since then, I've been having trouble with the laptop's WiFi adapter setting getting changed from "Obtain DNS server address automatically" to "Use the following DNS server address: When this happens the laptop in inundated with ads for all kinds of software to solve Windows 10 problems. If I reset server settings, problems go away for awhile until settings get changed again. I've run full scans of Windows Defender with not problems found. Any suggestions on how to proceed?

A:DNS problems following Anniversary Update on my Dell laptop

Welcome to the forum can you set dns to & and see if that works
Please download Adware cleaner from the link below.
ToolsLib - Downloads - AdwCleaner
Save it to your desktop.
Right click run as admin.
Hit the scan button.
Allow completion.
Make sure all items are ticked.
Hit the clean button.
Even if no items are displayed to be ticked hit the clean button anyway.
The machine will reboot this is normal.
Post the log in your next reply.

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 After  successful windows 8.1 update on my Dell Insipiron desktop, I am getting pop up ( Updating PE Enviorment,) But it is not Updating .How Long does it take to update?
what does it mean?


Tarun chopra

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since the last round of updates my audio has stopped working, have been trawling the internet for solutions but nothing has worked... please help 

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Good resientemente bought a dell inspiron 3650, and now want to upgrade or install a graphics card but looked and seen that I have a disability that is the source of power which says it can not exceed 240w, so and sought cards that you can install this source is the original that brings the pc but almost all cards ask a source of minimum 300w and so and seen can not update the source because there are no sources like this pc higher power, now and seen a video of a youtuber you install this pc (without changing the source) a amd 460 rx card (video here )so my question is if I can do this myself and if I can install a gtx 750ti to see the rx 460 is supposed to 750 watts you occupies less than 460 rx

my pc has:

  I3 6100  8gb ram ddr3  1T hard driveappreciate your help

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My desktop was updating the went to restart on the restart it thru a code (0x8000ffff). I tried to restore to an eariler dat but it doesnt work, I tried safe mode with the red disk it still doesnt work can anyone help

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I have laptop Dell Latitude E7440. BIOS version A14. I can't to update BIOS a last version (A17)
I used AC from another model of laptop Dell. Is my way to use bootable USB drive or another?
Log from BIOS - Not applicable (AC)  Is it could a cause?
Thank for your help!

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I have a new inspiron 5999 since a few weeks. yesterday there was a dell update and when the computer restarted I got a black screen with
Intel UNDI , PXE-2.1 (build 083) Copyright (C) 1997-2000 Intel CorporationThis product is covered by one or more of the following patentsL US5, 307, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6, 115, 776 and US6, 327, 625CLIENT MAC ADDRE: 18 03 73 11 F9 00 GUID 44454C4C-4700-1034-8035-B8C04F4E5131 PXE-E53: No boot filename receivedPXE-M0F: Exiting PXE ROM.
Reboot and Select proper Boot device
What do I have to do now and what do I have to do to prevent this in the future?

A:PXE-E53: No boot filename received after Dell update

I have the same problem. When to to a test that ran for two minutes, said the memory was okay, and went back to the same message as above. HELP!

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i was asking if possible that dell update that driver as it was last update at 16 Oct 2015.there's many new versions of the driver has been released but i was told that the manufacturer driver is the best for i wish if dell could update that driver asap.thanks in advance.

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Hello guys, I'm new to this forum. And I hope I find a solution here.

It all started when I was updating drivers and came across updating the BIOS on my working Dell XPS 400. After Updating it, the BIOS was flashed. Once it rebooted a Post showing came up and at the bottom it said "BIOS updated successfully. AFTER that the computer made a total of 6 long beeeeeeeps with no display, monitor light is orange not green. So I shut down the computer and try to turn it turns on for a half of a second and powers down...after 3 seconds it turns on...however no light on the keyboard or mouse..I just get those 6 long beeeeeeps one after the other.

I tried the following:
-removing battery for 30secs=Did not work
-removing battery for 30mins=Did not work
-Clearing the CMOS, moving the jumpers from 1/2 to 2/3=Did not work

I was read some similar problems and most say the Mobo could be dead. How could a simple BIOS update cause this. There has to be a solution. Anyhow I yet have to try removing the RAM, Vcard, any other attached hardware inside to see what happens. I cannot hit any keys on a keyboard that does not respond that holding the insert key=Did not work

Here are my specs:
Learn More Learn More
NEW Intel® Pentium® D Processor up to 840 (3.2GHz, 2MB L2 cache, 800MHz FSB) with Dual Core Technology.

Operating Systems
Genuine Windows® XP Home Edition

Intel® 945P chipset

Office Suit... Read more

A:Dell XPS400 won't boot up after BIOS update

On some motherboards removing the battery, in and of itself is not enough. You need a jumper. List the model number of your motherboard.

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I'm working on a Dell Latitude D510 tower and decided to upgrade from XP to 7. The drivers for "other devices" are missing. I tried the disk that came with the computer but the computer does not recognize it. It insists that I insert a disk and drive g: (cd rom). Dell had a list of drivers that I downloaded on a usb stick. 5 of the drivers worked just the way they were supposed to. The rest would flash a dos screen for an instant. Somehow, I got the message they couldn't be installed because it lacked the temp file in a specific location. I looked, it is there. Very frustrating to troubleshoot a computer without internet access. Any ideas what I can try?

A:cannot run dell driver .exe files

Your driver CD that came with the computer will only provide drivers for XP, since that is the OS that shipped with the computer.
Dell does not support drivers for Windows 7 for this model only XP. The easiest thing to do is to reinstall XP. Product Support | Dell US
You can install the drivers for 7 but it requires some great measures and may not always work. attach a screenshot of Device Manager window.
When you install a driver, it Unzips to a location on your C: drive. Like C:\Drivers or C:\Dell etc, take note of where it unzips to.
In the Device Manager,Go up to Action/Add Legacy Hardware/Install Hardware I Manually select/Have Disk. Browse it to the file on the C: drive that is unzipped for the device that you are installing. (eg) Audio, Video, Ethernet etc

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i am having a battery problem so i am wanting to update my BIOS to troubleshoot it.
My current BIOS version is A05 (3-jan-13).  I want to update it to A14.
But i am getting ther error message 'allocate memory for security flash fail!'
The drive where windows is installed has only 5GB of free space.
Could it be becausr of this?

A:Dell Inspiron 15R 5521 BIOS update error.

No -- 5G is more than enough free space for a BIOS flash.  Is the system failing to recognize the AC adapter (F2 at powerup to check)?
If it is, the BIOS won't flash - this is a hardware problem a BIOS update won't fix -- either the adapter, the DC jack or the mainboard is bad.

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Hi, I have repeated experience of failed BIOS firmware update on Dell e5570. More precisely the part
"Sending Intel (R) Management Engine Firmware Update" always hangs on 100% and never finishes.  The annoying thing is that laptop cannot be shutdown via power button (even with the long press) and I have to wait hours till my battery dies :-(
Im trying to update BIOS from 1.6.3 to 1.7.3. In the end, I have 1.7.3 BIOS version, but Embedded Controller stays on A07 instead of A11 so I got my PC into middle of versions :-( First broken thing I noticed is WiFi always turned off after wake from sleep or after startup.
Dell support, please help. I need new BIOS (and Embedded Controller) to resolve some NVMe and other issues with the laptop.
Thanks, M.

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Any advice?
I have a 9010 SFF that was working fine, except that it would not install the Windows 10 Anniversary Update.  Repeatedly, about 30% through the update it failed with a BSOD. I tried several times.
Somewhere I read that the BIOS might need updating so I headed over to DELL support.  I let the website automatically detect my system and it found a recommended BIOS update, version A24.
I initiated the BIOS update from the website and it seemed to run successfully but when the PC rebooted it hung half way through POST.
On a second attempt to start the machine - nothing - no display, no light, just will not start.
I tried clearing the NVRAM as indicated on the DELL website here:
I tried both the RTCRST jumper method and the battery removal method.
The result - it now continuously reboots but still no POST, no display, nothing.
I should add that during the original BIOS update, the PC had a Quadro 600 graphics card and a LSI 9200-8e SAS adapter card inside. They had both been working faultlessly and were removed when I tried to reset the BIOS NVRAM.
Any suggests on what next to recover my "bricked" desktop?

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I have an old Dell E6410 Laptop, which i need to BIOS upgrade in orden to use my SSD disk.
I download, and I try to upgrade, which runs fine, but when it comes to the auto restart that should do the actual update, it will not auto restart...
I'll have to push the power button, and it starts with a not upgraded BIOS. 
Does anyone know why auto restart is not working on the laptop?
I can't do a autorestart at all, i allways have to push the power button..

A:Dell E6410 auto restart after BIOS update

Thank you for writing to us!
This could be an issue with the motherboard that could be faulty .
We would advised you to restore BIOS to Defaults and then run diagnostics on the system.
Kindly private message the service tag and email address.

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We performed the free update from Windows 8.1 to Windows 10 on a Dell Inspiron laptop. The update completed and we went through he customization step. We got to the point where we had the desktop and used a browser to access a web page or two without issue.
Then it said it had updates to install but we are unsure if it started to install those updates or not.  After it said it had updates, it crashed while using the web browser and got a blue screen error that said: thread_stuck_in_device_driver and then rebooted.
It cycled through the blue error screen and reboot three times and then came stopped on a screen where you could select several options such as restore to restore point, advanced options, reset to factory setting, etc. The option to correct problems that are keeping windows from booting did not improve the situation.
Has anyone else experienced this problem and have a suggestion for fixing it?

A:Repetitive reboot after 8.1 to 10 update on Dell Inspiron laptop

Operating system was original or not. If it was not originally there was no need to leave to make their own updates . 
You can not help his doing than reinstalling Windows again. And do not forget to stop the service Updates

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I purchased a Latitude E6500 (original delivery October 2009 w/ windows vista), with an installed Windows 10 Home Edition, from a Microsoft Authorized Refurbisher.
The Dell Product Support Page generated by the Service Tag says the "Product is not tested for Windows 10 upgrade" etc., etc.  
The Device Manager shows the majority of Device Drivers as being Microsoft 2006 vintage with the following exceptions.
All are Provided By & Signed By, Microsoft
All are Dated 10-29-2015 - Win 10 public release July 2015.
All are Version 10.0.10586.0
System Device - High Definition Audio Controller
System Device - Plug and Play Software Device Enumerator
Sound, Video and Game Controllers - High Definition Audio Device
DVD / CD ROM Devices
Speakers (High Definition Audio Device)
Microphone (High Definition Audio Device)

Can I use the "Dell Command | Update" tool to update all Drivers?
Thank you.

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Hi to all,
I'm new to this forum and I need some help!I believe that you would help me!
I'have used a tons of drivers update programs,but I think that I haven't found the thrue so far.I use a Dell Inspiron laptop and I have had a lots of problems with its drivers updates.I asked the Dell community forum for help for finding the best drivers update utility for my machine and I got an advice to use the Dell SupportAssist,but that program is NOT a drivers update utility!So I need an advice from you,which program should I use!I've been trying to update the drivers with DriverGenius 15 these days,but it gives me some errors like:"code 64" or "The server name or address could not be resolved" and it couldn't update my drivers!So please help me!There is no matter if the program you would point to me is free or paid!
p.s My os is Win 7 Ultimate 64 bit.
Thanks to all in advance!
Best regards!

A:Which is the best drivers update program for windows 7(Dell Inspiron)?

Hello Inspiron and welcome to Seven Forums

As you can see in my System Specs I have a DELL Inspiron Laptop and I go to DELL System Detect to find out what is good for my PC. There you can do tests as well.
But you normally don't need to update drivers all the time. Why did you do it in the first place? Did you have problems and you thought you could solve them by changing your drivers ?

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Now that the latest anniversary update has hit from MS. Will Dell be providing updated system images for current customers? It is not feasible for what ever reason if we have to reload Windows 10 from the factory image currently installed. Then turn around and go through windows update for this all new anniversary updated version. Just purchased this laptop 2-3 months ago. 

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hi tech guy forums,

I have a standard Dell Dimension 3000 pc at home that i regularly use for gaming. At the moment I have a Nvidia GeForce FX 5500 graphics card installed to help with gaming. I am interested in purchasing a new graphics card and was wondering if, in particular if a Nvidia 9600 GT graphics card will fit and comply with my computer. I am also upgrading my RAM form 512MB to 2GB if this helps in any way. If you have any other recommended graphics cards that may work with my pc please let me know.


A:Dell Dimension 3000 graphics card update

Your Dimension 3000 only has PCI slots for a graphics card, correct?

(according to dell, and my own experience, likely yes)

Without a PCI-Express or AGP card slot, gaming can not improve very much.

I also have a Dimension 3000 : P4 2.8 GHz - 768mb RAM, with a Geforce 6200 [256mb ddr2] PCI card. When it comes to gaming, it is outperformed by my old 1.4 GHz Athlon XP - 512 RAM - Geforce Ti-4200 [64mb], simply because the older computer has an AGP video slot ... the PCI bus is a VERY limiting factor.

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I just got a used M4600, and the currently installed bios is A08. When I try to update to A16, it restarts, says it's updating firmware, but fails at 0%. It gives no reason, and no error code as far as I can tell. Thanks in advance for any help you guys can provide.

A:Bios update failed - Dell Precision M4600

That is NOT the issue! There is nothing wrong with the M4600 motherboards per se.
Everybody has been trying to find why when trying a BIOS upgrade, the system immediately fails with a basic "BIOS Update Failed" and no specific error code or more explanation. The answer is in the PDF document below - that is the message displayed when BIOS authentication fails!
You just have to look up the Dell Signature Firmware 'feature' that was introduced into a number of laptop incl the M4600.  Download PDF doc. That was a feature introduced per NIST requirements.
In a nutshell, they changed the way BIOS authenticates a BIOS file before it will use it to update the BIOS & EC firmware. The M4600 is in the list of "Legacy Systems" where this was introduced. Basically, these systems did NOT have the Signature Firmware when produced. 
Version A04 introduced this feature. After you install that, you will have an option to turn the Signature Firmware requirement On (default is Off). Once turned On, it can NOT be turned off! 
The problem starts in BIOS ver A08. Something in the code is wrong. Because on some M4600s it updates the BIOS AND Activates the Signature Firmware requirement. After that, the system will NOT authenticate ANY other BIOS versions so you will NOT be able to upgrade past version 8!
I manage many, many systems for a company. I am currently sitting on 33 (yes, that many) M4600 with that exact same situation!
A motherboard swap does... Read more

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He everyone,
A few hours ago I installed the new windows 10 anniversary update on my dell xps 15. When the installation was finished without any error the login screen showed up. After logging in a black screen show up with my mouse visable, Then out of a sudden I have to login again but then everything is scaled a lot bigger. After the login my laptop is frozen at a grey screen. I think It's a problem with the nvidea graphic card drivers. Can anyone help me fix this ? Thanks for paying time to my problem.

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