Tech Problem Aggregator

PLEASE HELP: Nero Ultra 7 stops working after installation of Nero

Q: PLEASE HELP: Nero Ultra 7 stops working after installation of Nero

Hello Again,

When I install Nero 7 and I run nero 7

It shows error message:
Nero 7 Stopped working Please Close Program.


A: PLEASE HELP: Nero Ultra 7 stops working after installation of Nero

Nero 7 is very old. Its probably not Windows 7 compatible.

Try running it in a compatiblility model for Windows XP.

You may even have to reinstall it in a compatibility mode.

3 more replies
Answer Match 78.9%

When i click on Nero Burning ROM, it does not open at all. All that happens is i get a windows error report telling me that nero.exe encountered a problem. I have succesfully used this many times before, but one day it just stopped working.

Any idea of what is wrong?

A:Nero 7 Ultra Edition - Cannot start Nero Burning ROM

A simple uninstall and install might help.

2 more replies
Answer Match 96.6%

My dvd burner came bundled w/ Nero express,Nero5.5.(4months ago)
In a very recent MONARCH ad Nero 6 is offered for$ oem .
Next,I see a big PC mag. article about the $100 Nero 6 Ultra.
Can anyone shed light on this confusion? and should I just stick w/ 5.5 or go for an upgrade...
BTW Nero's web site didn't answer this line of questions at all.

A:Nero 6 vs.Nero 6 ultra

Nero 6 Ultra has a lot of auxiliary programs in with the package. I have Ultra and I have never compared it to the Nero 6 OEM that I also have here; but, I can say that with the exception of one movie I copied for backup, all I do with mine is simply burn data backups to DVDs and Nero 6 OEM (Basic) will do that just fine.

You can get cheap OEM copies of many softwares at That's where I get most of my OEM software.

I know this doesn't fully answer your question; but, perhaps someone will happen along who can.

3 more replies
Answer Match 90.3%


i just got myself a copy of Nero Ultra 7 and was wondering what views you all had on it as i have read this version is a little "buggy".

What should i look out for, what are the mains problems and can i sort them ?

Any input is welcomed, cheers


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Answer Match 90.3%

I have been messing around with this software and am finding it is really complex and powerful. I guess I don't understand the full capabilities. Any ideas on how to best get up to speed? Also, is there any way to play XM radio online through Nero, Mix I guess, just like I am able to do through Windows Media Player?

A:Nero 6 Ultra

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Answer Match 90.3%

Hello. I am looking for some advice...I hope some of you can help me with your opinions. I just bought Nero 8 Ultra at Best Buy for $59 today. A great deal from what I have seen. My problem is...I don't know which of my two computers is best set up to handle the workload. I've read that Nero can be demanding on resources. These are my options...My Desktop - AMD Athlon 64 3800+ 2.4 GHz512 KB L2 cache3 GB of PC3200 DDR SDRAM 400 MHzNVIDIA GeForce 6150LE 256MB (shared)200 GB (SATA) 7200 rpm HDD16X DVD(+/-)R/RW (+/-)R DL LightScribe driveWindows XP Pro (Media Center) SP2My LaptopAMD Turion 64 X2 1.6 GHz Dual Core Mobile TL-502 X 256KB L2 Cache1 GB 200-Pin DDR2 SO-DIMM DDR2 667 (PC2 5300) (2 Dimm)NVIDIA GeForce Go 6150 (UMA) up to 128MB (shared)100GB 5400RPM (SATA)Super Multi 8X DVD?R/RW with Double Layer SupportWindows XP Pro (Media Center) SP2I'm new to video editing and burning DVD's, so researching all this stuff has been pretty mind boggling. Any opinions would be greatly appreciated.Thanks

A:Nero 8 Ultra

Your desktop, primilary because its easier to upgrade for the future e.g if you run out of HDD you can easily replace/add, memory is cheaper, if you need additional cards your desktop is the way to go IMHO.

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Answer Match 90.3%


Installed above today and got 2 errors, firstly StartSmart doesnt open at all, get the Nero Ring, but nothing opens.

Also Vision returns this error "Unable to initialize the Nero API"

It worked fine on my XP, tried the CleanUpTool, complete uninstall and fresh re-install, still the same, are there compatability issues with Vista?

Thanks, Ben

A:Nero 8 Ultra

Try running it in compatibility mode or put it in the DEP allow list to see if DEP is interfering with it.

Compatibility Mode
DEP - Turn On or Off for Programs

8 more replies
Answer Match 90.3%

I recently got my hands on Nero 7 Ultra, and I'm not too sure how to use it. I have several episodes of a show on my hard drive and I want to know how to burn them onto a DVD, including a menu and the episodes divided into chapters. Anyone proficient in using Nero wanna help me out

BTW they are all in .avi format, i heard that I have to convert them so they work on the DVD.

A:Using Nero 7 Ultra

Use the NeroVision program that comes bundled in Nero 7

Add each video file to it, and follow the prompts. It will do the conversion for you. I trust that you obtained these episodes of a show by legal means - because Techspot doesn't condone piracy.

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Answer Match 90.3%

Can easily use Nero to Copy a set of data files to a data DVD and read them back.

HOWEVER canNOT copy more files to the DVD because it detects that the DVD is NOT empty and therefore it will erase any existing data to write the new files.

Surely I can copy files today and copy more tomorrow.
What am I doing wrong??


A:Nero Ultra

I'm not sure of the settings for Nero Ultra as I'm still using one of the older versions which are a little less 'fluffy' but previous versions have always had the option of putting a second session on the disk without deleting files already on there.

When you copy the files, make sure you are not using DAO write method as this is a Disk At Once, and will finalise the disk, and I think there will be a setting in there which is saying something like "Delete archived files which are not being updated" - make sure this is NOT on.

Hope this helps.

1 more replies
Answer Match 89.46%

Seem to be having problems starting nero 6.3.03. When the menu appears to do an operation??. I installed it incorrectly the first time. Think it did something to the registry or somthin?. It locks up the computer when the start screen appears. Can't do anything , but re-boot the computer. Even after a fresh re-Install. What should I do to make it operable again??
Please send info to ----
[email protected]

A:nero ultra problems ????

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Answer Match 89.46%

I have nero ultra 6. on my computer but when I did the updates it say that it is not a legit version of nero and wants me to buy a new number from them. The nero disk I have is legal and not a copy I bought it when I bought a dvd burner an some other disks a while back and have been updateing it with no problem. The only think I have done a few weeks ago is reload my xp and all the programs back that I had on it. It worked fine until I went to update it now it says it maybe a pirated copy which it is not. I have the oem cd and the correct key code on the cd sleeve everthing is legit. I uninstalled nero and reinstalled it works good as long as I don't install the updates. Has anyone run into this before and is there a way to fix this. Thanks for the help.

A:Solved: Nero ultra 6

There is no need to install your CD version of Nero. Uninstall it first. Use the nero clean tool to make sure it's gone completely
Then get the latest version of 6 from their website
Install that and enter your serial number into that version instead. If the serial number is valid then it will unlock it.

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Answer Match 89.46%

Windows XP Home SP2
P4 2.4 GHZ
384 MB ram
> 20 GB free space, NTFS
Norton AV 2005

No previous CD burning software installed

After opening Nero [ all programs, desktop icon, quick launch toolbar icon ], then try to create a data CD [ cd > favorites > make data cd OR data icon > make data cd ],

error message appears.

nero.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

App: nero.exe mod app bcgcbpro730.dll

mod version offset 011d51b

Faluting app nero.exe
fault bucket 224979181

I am unable to locate the report / file into which Windows says it has sent the file. Yes, "show all files" is selected and "hide protected" files is unchecked.

In event viewer, applications, EventID 1000. "fault bucket".

Problem began a month ago, after installing Nero. I have tried to contact Nero by filling out their online tech support request form, but they have not replied.

Your solution is eagerly awaited.


A:problem with nero 7 ultra

I've heard of a lot of folks having trouble with Nero 7.
Everyone's suggestions have been to go to Nero 6, saying it's much better. I just use the OEM Nero 6, that came with my dvd burner.
Good luck!

3 more replies
Answer Match 89.46%

When I try to install Nero 6 Ultra Edition on Win 98 the installation stops at drive locker.
Any suggestions

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Answer Match 89.46%

I'm getting this error when I try to burn a mpeg file to DVD with Nero Ultra 7
It only seems to happen with this one particular file.
... The instruction at "ox0052eed4" referenced memory at "0x00000004" The memory could not be "read" Click OK to close the program.
Anyone have any ideas what might be causing this? Thanks Dave

A:Solved: Nero Ultra 7 ??

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Answer Match 89.46%

okay....when i try and burn a dvd using nero ultra 7, it starts it fine but then after a while, it tells me the disc isnt big enough. i always check my capacity, and trust me, these discs are big enough. occasionally nero7 ultra locks up entirely, crashes my windows, and acts like a general pig...i ran trend micro on my system and it found some malware called crck_nero.c. Am i being stupid in assuming this is what is buggering up my burns or would that be too easy? i havent tried burning another disc since running trend micro as basically, im 6 months pregnant and i dont want to bend down and stick a disc in my drive if i am wasting my time. any advice anyone?

A:nero ultra 7, dammit

okay, super dvd burner also wont select files to burn, and when i try and open a blank dvd it tells me e drive is not accessible, also when i have a disk in it says cd drive yet when there is no disc in it says dvd drive. funny thing is, the drive reads my games discs okay to play them, so doesnt seem like a hardware fault..

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Answer Match 89.46%

nero 6 untra edition

hi there,
i have a problem trying to install nero 6 all night.
right when i install nero 6 ultra edition the incd4 my laptop kind of crash and restart then i would get that blue screen with the error message.
i would get :

and then underneath i get this:

cnsminkp.sys address f79a7037 base at f79a500,datestamp 3f013d3c

i don't know what these are and don't know how to solve it.

everytime i would need to boot in safe mode and recover to previous system restore.

please help

A:nero 6 ultra edition


Sometimes, this problem can be caused by an incompatibility with iTunes and Nero 6. Do you have iTunes installed?

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Answer Match 89.46%

If I download .avi's that are video clips, can I just burn them onto dvd's and they will play on north american dvd players?? or is there something special i need to do first...also with multiple clips, how will it play them??? is there a way to seperate or anything??? thanks!!!

A:Nero 6 Ultra Dvd Burning

Only the most recent DVD players can play .avi's directly and even then you have to choose a model that can - most can't. You'll probably have to convert/make a videoCD (VCD) or a super videoCD (SVCD) out of them onto a normal CD disc or convert to DVD video for playback on a DVD disc.

3 more replies
Answer Match 89.46%

I have been successful in the past backing up dvd's with Nero 6 ultra. I have windows xp and recently did a system defrag and disk clean and have been unable to back up any dvd's. They copy, but when I put them in the dvd player they state that they can't read them. Any help would be greatly appreciated.


A:Dvd backups with Nero 6 ultra

Have you got the latest Nero updates? Using the correct - or + for the player? Maybe you got some bad media?

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Answer Match 89.46%

I purchased Nero Ultra 7 'enhanced' in Dec of 06, it was a bit 'buggy' but I was able to tolerate it.
On Nov 5th/07 I installed in on my wife's laptop and the very next day, the option to burn a DVD was not available from the menu on my PC. It's available on her laptop though.
I immediately sent an email to Nero to ask why, it's been 5 business days with no reply as to why this happened.
I'm thinking that Nero thinks that I've pirated this software, but you'd think you could install it on at least 2 computers?
I've tried to uninstall and reinstall with no success.
Has anyone else had any experience with this? Thanks Dave

A:Solved: Nero Ultra 7

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Answer Match 89.46%

In Nero Ultra 6, there is a place after you drag & drop the songs you want to burn that asks to be check marked: "Normalize all audio files" AND "No pause between tracks". I ALWAYS check these 2 boxes but is there a way to set them permanently? I'm getting old and I forget 'stuff' LOL Thanks Dave

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Answer Match 89.46%

Does anyone know of a manual available anywhere for Nero 6 Ultra in PDF format?

A:Manual for Nero 6 Ultra

All the manuals should be built into it. When you open up Nero StartSmart, isn't there a dropdown menu that's titled Manuals?

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Answer Match 89.46%

I just burned some CDs using Nero Ultra 6, how do I make multiple copies of the same data? I couldn't seem to just put blanks and run multiple copies.

A:Solved: Nero Ultra 6

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Answer Match 88.62%

Nero 6 updated ultra. INCD is installed but after formatting a Memorex,
or any other R-RW Media disk,
when a file is dropped in to the INCD drive
INCD won't write to it, a massage pop up that says the "disk is write protected or other application is using it",
I scanned for viruses and there are none on w2k.
Spyware, and bugs are not present as well,
w2k, DM say that the SONY DRU R-RW DVD 510a, the device is working properly,
in my computer the drive is listed as INCD drive and that is correct,
it show the disk size,
but not the available free space of a empty and formatted R-RW disk,
or as for example:
In wxp pro (Same Rig different Partition) and the same Nero 6 ultra updated version,
INCD is doing it's job writing to R-RW media and my computer show the free space available of the R-RW Media.
Now back to W2k is there a known problem with w2k INCD and how does one fix this.
Every thing else in Nero works.....

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Answer Match 88.62%

Under file name length in Nero 6 Ultra's Compilation Properties dialog box, I can choose ISO level 1 (eight-dot-three) or ISO level 2 (31 characters). I can also select or deselect
Joliet (Secondary volume descriptor and directories using Unicode)
What difference does it make whether I choose ISO level 1 or ISO level 2 if I select to enable Joliet (Secondary volume descriptor and directories using Unicode)? Obviously, there is a benefit or consequence of the choice. What is it?

And, how will enabling Joliet (Secondary volume descriptor and directories using unicode) affect the other selections below?
Under Character Set, I have ISO9660, DOS and ASCII. What are the consequences or advantages of choosing one over the other.

Under Relax ISO Extensions, I can choose to select or deselect
Allow path depth more than 8 directories
Allow more than 255 characters in path
Do not add the ',1' ISO file version extension

Under Relax Joliet Extensions, I can choose to select or deselect
Allow more than 64 characters for Joliet names

Will the selection of any of the above make any DVD I burn, unreadable in Windows 9x and up?

And what is the ,1 ISO file version extension?

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Answer Match 88.62%

Hey, I've been having a problem with trying to install the Nero 6 Ultra Edition. I downloaded the Exe, ran it, clicked the demo button, and everyting workings perfectly until, *BAM* it pops up with an error message saying "Error during instalation of component "NeroIPP"." Does anybody know what this means? I have no clue what to do, and I badly want to back up one of my games, and I don't want to buy the whole program for just a one time use. Thanks for any help you can give me on this matter, it's greaty appreciated.

A:Can't install Nero 6 ultra Edition

It could just be a bad file. You could try downloading it again from

Or use Alcohol 120 (shareware) from

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Answer Match 88.62%

I recently purchased Nero 6 Ultra, installed it, went to the website and downloaded and installed the upgrades and patches, but when I tried to burn a DVD for the first time, I received this error message: Unable to prepare data for recording: Failed to get disc content. I've tried burning this same project several times and each time I get the same error at the same place.

It seems to go all the through the ''transcoding'' process of the menus and the file itself, but then it fails, and the above error message pops up before any actual burning begins. I've saved the error log generated each time it fails. It's a long file, so I'll include the part that seems important in this post:
[04:00:43] DVDEngine ERROR
[04:00:43] DVDEngine cause: 3 (invalid_parameter)
[04:00:43] DVDEngine source: _get_PGC_PB_TM
[04:00:43] DVDEngine description: ICellRef refers a cell (VOB_IDN=1, C_IDN=18) which does not exist in
[04:00:43] DVDEngine VTSTT_VOBS#1.
[04:00:43] DVDEngine ########################################################################################

It's an .avi file, and I don't have any trouble viewing it in Windows Media Player, and Nero Vision Express doesn't have any trouble making a preview of the file/menus either.

Before I had purchased Nero, I downloaded the trial version of Ulead Movie Factory and didn't have any troub... Read more

A:Nero 6.6 Ultra dvd burn failure

I had this same problem in NeroVision Express 3 (NVE) with the error message:
Unable to prepare data for recording: Failed to get disc content

I got the error several minutes after starting to burn a DVD movie that was based on three AVI files that I had captured from my DV camcorder. After much investigation I determined that the problem was that one of the AVI files was corrupted about halfway through. Apparently NVE3 choked on file (when it got to the corrupted part) and then NVE provided the aforementioned (unhelpful) error message. I suppose that NVE might give this same error message when it encounters any kind of corrupted audio or video file, like MPG, AVI, WMV, MP3, etc.

You can solve the problem by either recapturing the video file (hopefully uncorrupted), or by running a video repair tool on the video file. There are several video fix tools available for free, such as DivFix. There are several such tools listed on website.

Good luck!

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Answer Match 88.62%

i recently purchased nero 7 ultra, + im having problems copying my dvd collection. i have about 300 dvds + all my friends + family borrow a few now + again. usually when i get them back they are scratched or i dont get them back. i thought if i bought nero7 it would solve my problems, + i could keep the originals in good condition. its actually added to the problem as the manual isnt very clear in explaining how to copy my dvds. i also have sonic7 but couldnt get that to copy dvds either. the only thing that let me copy them was clonedvd2 with dvdregion + css free. i also have virtual clone drive +dvdshrink v3.2. can someone please shed some light on how to copy dvds with nero7? im ready for taking it back to the shop(pcworld) + sticking with clonedvd2 + dvdregion + css free. i would be greatful for some help as i dont know where to go from here. thank you

A:cant copy my dvds with nero 7 ultra. !HELP!

If you have Nero installed on your computer and DvdShrink all you need to do is open the dvd with DvdShrink, reauthor pick the main movie, then click backup and choose your dvd burner as the location then click OK and DvdShrink will do all the work. You don't even have to open Nero.

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Answer Match 88.62%

ive been having this problem with burning to my cd drive using Nero Ultra 6. i get the following error message:
Drive in use by another application

of course nothing else is running, i had this problem on my old comp after i installed windows xp pro but before when i used windows 98se i could burn...

A:error when burning to cd-r using Nero Ultra 6

I think the problem might have something to do with the windows XP's ability to burn files within the OS. When you put the CD in, does it take you to your cd burner drive? If so, just close that window and then open nero with nothing open. Should work ok.

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Answer Match 88.62%

i tries burning 4 .avi films on to a dvd format disc as a data dvd but it did not work, is this the right burning process to use?

A:Solved: nero 7 ultra edition

psychoclown said:

is this the right burning process to use?Click to expand...

That depends on the purpose of the disc. If you are making a backup of the AVI or want to play them on another computer then you have it right. Some newer standalone DVD players may also be able to read and play AVI files ona data DVD.

If you want to make a Video DVD out of the AVI files that will play on most new and older standalone DVD players, then you need to use the Nero Vision CD/DVD component of Nero to author (convert video file formats, add menus) and burn the disc.

EDIT: You will need to wait for someone else here to help you if you have specific questions or problems with Nero 7. I am still using Nero 6.

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Answer Match 88.62%

I get the blue screen of death on start of Nero program or any Nero Utility, I have looked at all updated drivers and have updated everything on my machine. Nero cant figure it out either. Any Thoughts?

A:NERO Ultra Edition All Versions

Disable XP's built-in cd-writing support. Uninstall Nero.
Delete these 2 'Ahead' Registry keys if present:




Re-install Nero

DO NOT re-enable XP's built-in cd-writing support because this
will conflict with third-party cd-writing software.

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Answer Match 88.62%

I've been processing my daughter's home movies. I used the dvd recorder at SP to place on dvd. One of the projects is 1 hr 56m 23 secs in length taking up 4.38GB. Using the above Nero package once chaptered and menu are done and I'm prepared to burn it's 4.00GB. I've did a number of projects without a problem and the quality is stated in Nero as excellent and I'm very happy with the burned dvd.

However, over the past week or so I've been struggling because I don't find a problem with the editing of the project, it'll still be around the 4.00GB in length but when processing in Nero it always ends up at 4.37GB and quality stad as Very Good and not Excellent.

I've tried various differend original dvd projects of my daughter and the resulst are always the same. I've uninstalled Nero and re-istalled, same problems.

Can anyone help?

A:Nero 7 Ultra Edition Problem

What is the source format of these movies? Maybe the framerate or format (PAL?/NTSC?) is different and Nero has to recode the thing, losing in quality?
How about audio?

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Answer Match 88.62%

I see there are updates to my product but I have been trying for over a week and I can't get the downloads. Anyone else having such a problem? Server overload?

A:Nero 6 Ultra Update Problem

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Answer Match 88.62%

I've read a lot about problems installing Nero 8 in Windows Vista. I've recently purchased this software and would like to be certain that it will install with no problems. Some people say to disable User Account Control before installing it, as well as disabling the firewall and Windows Defender.
Can anyone tell me what should be done before running the installation of Nero?

A:How should I install Nero 8 Ultra Edition

Welcome Dave,

It appears that you are right, there are conflicts with Vista and Nero. I found this page, in which one poster shows how he solved the problem
CAUTION: Nero 8 problem with Vista - Tech Support Guy Forums

I must admit that I am not familiar with Nero, but I have installed many programs. Some precautions that you may want to take include:

Prior to the install do a maintenance on the computer, defrag, disc cleanup, delete temp folders etc.

I think the most important thing you may try that is not mentioned too often, is to correct any corruption that may be in your OS.

Go to search type cmd (do not hit enter), run as administrator. In cmd type sfc /scannow. This will give you a report of any corruption that is found and try to correct it. If errors are found run the sfc 3 times.

Follow these steps and you will be enjoying Nero.

Take care and good luck

I think that you will be ok

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Answer Match 88.62%

I've been processing my daughter's home movies. I used the dvd recorder at SP to place on dvd. One of the projects is 1 hr 56m 23 secs in length taking up 4.38GB. Using the above Nero package once chaptered and menu are done and I'm prepared to burn it's 4.00GB. I've did a number of projects without a problem and the quality is stated in Nero as excellent and I'm very happy with the burned dvd.

However, over the past week or so I've been struggling because I don't find a problem with the editing of the project, it'll still be around the 4.00GB in length but when processing in Nero it always ends up at 4.37GB and quality stad as Very Good and not Excellent.

I've tried various differend original dvd projects of my daughter and the resulst are always the same. I've uninstalled Nero and re-istalled, same problems.

Can anyone help?

More replies
Answer Match 88.62%

I downloaded Mandrake Linux ISO and since I don't often burn an ISO to a disk, I referred to Nero's Help file. You need read no further than step two below to address this question. Here's what it says:
Burning the image file
This is a step-by-step guide to burning a previously created image file using Nero:
1.) Select the command Choose Recorder from the Recorder menu and select the recorder installed (not the image recorder) and confirm the selection using OK.
2.) From the File menu select the Write CD Image command.
3.) A dialog box will open and you can select the image file you would like to burn. Nero currently supports NRG, ISO and CUE-Sheet formats. Select the desired file and click on the Open button. The Write CD dialog box will then open – the procedure is the same as for producing a new compilation but the Burn tab is now in front.
4.) Now check all settings on this and other tabs one more time and amend where necessary.
5.) Confirm your selection by clicking on the Burn button. Nero now carries out all the necessary stages as defined. A status window will appear showing the stages implemented and informing you how the burn process is progressing. As soon as Nero has finished the write process, a window will appear with a result message such as "Burn process 24x (3600 KBs) successful".
6.) Click on the OK button to close the dialog box. The CD is then ejected. The messages shown can either be saved, printed or discarded. Close the w... Read more

A:Solved: Nero 6 Ultra users please please help me with this.

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Answer Match 88.62%

Hi, this is my first post, I apoligize if I am posting in the wrong section.

we recently upgraded our computer from windows xp media center to windows vista, we tried installing Nero 7 Ultra edition and three quarters of the way through it stoped and we got an error message, now we can not uninstall it, I read some forums and tried using the instalation cd, and deleting the folder, and delting registry keys, none of this worked.
now when we try uninstalling it we get this error message.

Internal Error:
Custome action DLL crashed on last call in function 'NeroAg_UnregisterComEx'. The installer must now exit

Crash thread ID 1880
Current thread ID 1956

we want to install this nero and upgrade to the free enhanced from the nero website, but can't do anything with the version currently installed. if anyone can help it would be greatly, greatly appreciated.
Thanks a bunch.

A:Nero 7 Ultra Edition with vista

Go to the nero site and get their cleaner. Once run, then download and install the latest version. You do not need to install from your CD first.

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Answer Match 88.62%

Hello Everyone I just found this forum.

I have just purchased Nero 7 Ultra after upgrading from Nero 6 and I like to play around with video media and pictures.

Can someone clearly explain how to remove Close Captions (another language) in the movie from a avi format using Nero 7 Ultra or provide me with a hyperlink to the directions?
I did attempt to use recode but I did not see any directions on how to remove the subtitles in the media.

Thanks for any help or guidance you can offer.


A:Help....How Do I Remove Subtitles When Using Nero 7 Ultra

Hello SOTTI and welcome to TSG...

You could try going to the official nero website.

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Answer Match 88.62%

When I tried to install my Nero 7 Ultra on Vista Home Premium, it would tell me that there are known issues with this version.

I solved the problem that I had with installing Nero 7 Ultra.

There is a Nero 7 update here, The download list Vista in the system requirements. I downloaded the update, 332MB, and installed it. The download had a preinserted serial no. When it installed, it was a demo version with an option to upgrade. I put the serial no., product key, for my Nero 7 Ultra in to upgrade and it changed to Nero 7 Ultra.

I messed up trying to install Pinnicle ver. 7 after Nero and had to restore to before I installed Nero. That uninstalled Nero. When I reinstalled Nero, I replaced the pre inserted serial no. with the one from the Nero 7 Ultra and it installed the Ultra instead of the demo. I did not have to use my Ultra disk to install it.

Maybe this will help someone else.

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Answer Match 88.62%

Hey Guys and Gals I’m desperate for some logical assistance and I know the people frequenting this site carry great knowledge. I bow to you and am humbled by your greatness. I have recently installed a new LG GGC-H20L. After fighting with Cyberlink for a week I have removed all Cyberlink S/W please do not go there I already know more about Cyberlink than Cyberlink Tech support and refuse to have in my life.
Tonight I have downloaded a full legal version of Nero 8 Ultra with HD. This app should play in HD (BD & HD) and produce Dolby Digital signal to my audio device. I know the hardware is cool because I can use the WIN-DVD4 with the new hardware to play older non HD DVD and the digital decoding light on my receiver lights up, as it has for years when playing digital audio, regardless of the source. The receiver and the PC have been linked for at least 3 years with no prior issues.
The only current issue is I can not get full audio sound while watching a DVD in Nero ShowTime, I can get a faint audio track on some scene and also I get some back ground audio and music track when they are present but that is all and no digital decoding light from receiver. Below are some specs on my "Black Box” If you could lend a hand I would be grateful and try to find a way to repay you for your expertise.
I have gone back to the audio hardware that come on the MB (DFI 590 SLI) on S/PDIF. Uses Realtech HD.
I also have audiophile card but not useing it while researching this issue.... Read more

A:Solved: Nero 8 Ultra W/HD no Audio

Thread reopened at poster request.

2 more replies
Answer Match 87.36%

I did a clean install of W2K,
then installed Nero 6 ultra for my Sony R-RW DRU 500-A burner with updated firmware,
and InCD will not work at all with a formatted R-RW disk,
I've a dual OS setup on this Rig. (W2k and WXP Pro)
On WXP PRO InCD works without a Problem,
this problem exist "ONLY" in Windows 2000 Pro,
why is it so and is there a fix for this InCD issue. Good suggestions will be deeply appreciated thx

More replies
Answer Match 87.36%

Hi guys,
I suppose this isn't a new thread,but i have been searching in the forum for something similar but couldnt find anything,Iam currently trying to continue a multisession with Nero 6 Ultra Edition on a DVD. The data iam trying to burn is being burnt on the same writer i used for the previous data, and when i choose to continue the multisession no problems come up, not even during the burn process. The burn is complete and when i re insert the DVD the new data is nowhere to be seen. Only the previous folders are shown. But on Nero the newly burnt data is displayed, and is shown as though it has been written already on the DVD. What am i doing wrong?? hope someone can help me out here.
Thanks for any help given!!!!

A:Continue Multisession with Nero 6 Ultra Edition

Try finalising (closing) the DVD.

Each time you add a session, you risk losing access to the previous data if the TOC does not get written correctly.

I avoid multisession completely for important data. It adds unneccesary risk for the existing data, the disks are cheap enough now to not need to bother multisession.

1 more replies
Answer Match 87.36%


I am trying to edit a video segment using Nero 6 Ultra Edition. I've used Movie Maker before so am somewhat familar with the basic process. I've gotten my video segments edited and have added transitions already. I am stuck at how to make the segments run together as one cohesive movie.

I appreciate any help anyone can give.


More replies
Answer Match 87.36%

how do i get movies to open with nero when i double click on the movie to open it. it used to do this and something popped up when i opened a movie one time. i thought it said to use the quick time player to just open that file when i opened it and it must of been to use quicktime player to open all of them. how do i get nero back to open all of my movie files???????????????????????? i'm lost .............thanks

jak skrilla

A:nero 7 ultra as default movie viewer

Right click file ---> open with ---> browse programm ---> always use this.

1 more replies
Answer Match 87.36%

I have been using Nero Burning ROM (Nero 6 Ultra) for several months. Until now, it always opened with two windows, one to select files to burn from and one to drop them into. Suddenly, I am presented with a single window, no window to choose files from, only the window to drop them into.

I tried clicking Window and choosing a window arrangement from the drop-down menu as I have done from time to time; but, the selections are all grayed out.

Anyone else ever experienced this and have a solution?

A:Nero 6 Ultra Opens wit a Single Window

Have you tried File>Preferences>File Browser? There you can set how Nero opens.


3 more replies
Answer Match 87.36%

i have been having problems with nero 7 ultra edition.When i play a movie the sound isn't a time same time as the image,the same problem occurs even after burning the film on to the DVD.

A:Nero 7 ultra edition,sound problem

1 more replies
Answer Match 87.36%

I can't burn dvd's or cds. I have sent them the error messages in log files and also the info tool info. Anyone else experienced this? Is there something else out there that works better for burning cds and dvds?

A:Nero 7 ultra edition enhanced problems.

Nothing is better than Nero but, you need to burn stuff right?


Hopefully that'll hold you out before they fix it.

6 more replies
Answer Match 87.36%

I don't take credit for this work-around fix because I read it on another forum. I have applied it to my copy of this program and it seems to be working fine - so far.

If you don't know what the problem is and haven't experienced it yet, I'll try to explain it.

After the program is installed, everything will work fine - until you open and close the "Nero Express" part of it and then try to open the "Nero Burning ROM" part of it. When you do, an error message will appear and the program will shut down. All other parts of the program will work, except for the "Nero Burning ROM" part of it.

Anyway, here is the work-around fix:


Go to C:\Program Files\Nero\Nero 7\Core.

Right-click nero.exe, then click Properties - Compatibility(tab).

Place a checkmark in Run this program in compatibility mode for:, select Windows 2000, then click Apply - OK.

That's all there is to it.


This is my other thread which lead me to discovering the work-around fix:

Click the link on #3. When the new webpage appears, scroll down to yianni's reply.

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Answer Match 87.36%

hi guys this program was installed on my pc..i don't have the manual.i need to know how to record [ cd ] a song not from the beginning.but from a later point....also to equalize the volume ina ll songs....i record cd's from cd's.


A:Nero 6 ultra Edition,user manual

i believe you can download the user manuel from the nero site

1 more replies
Answer Match 87.36%

I have a GeForce 8600 video card and it boasts this PureVideo technology to enhance DVD playback. I thought that by simply buying the card would be all I needed to do to enjoy the benfits of this PureVideo stuff but now I'm not too sure. I also have Nero7 Ultra Enhanced which comes with Nero Showtime , Nero's media player.
I notice that Nero Showtime has a box in the options that is to enable hardware acceleration, so if I enable it does that mean my PureVideo technology will now be enabled ?
I am confused because I read somewhere that I need to buy NVidia's PureVideo decoder separately and that it doesnt work with some other dvd players such as PowerDVD . I am pretty sure that Nero also supports all of the newest formats and I dont want to buy an encoder if I dont need one.
I went to the NVidia website and it says that the decoder is a plug-in designed to work with windows media player(WMP) and is windows media center edition certified but I really don't want to use WMP as my primary DVD player.
Does anybody know anything about the purevideo technology and what I need to do to get it to work ? Any help would be greatly appreciated


A:Nvidia Purevideo And Nero 7 Ultra -will They Work Together?

I found out finally that Nero does support PureVideo, now I just want to make sure that all I need to do to enable it is to enable hardware acceleration in the Nero player options. Anybody know for sure how it works?

2 more replies
Answer Match 87.36%

I just recently purchased and installed Nero Burning ROM Ultra Edition

All the other functions of this program appear to be loading and working okay, except for the "Nero Burning ROM" link in the "Audio" and "Data" sub-menu.

It starts to load, then an error message window appears with the message:

"Nero.exe has encountered a problem and needs to close. We are sorry for the inconvenience"

The following information is present under Details:

Mod Name: bcgcbpro730.dll
App Name: nero.exe
App Ver:
Mod Ver:
Offset: 0011d51b

I have rebooted, but the problem persists.

Is this a "bug" in this new version? Would a reinstall do any good?


A:Problem With Nero Burning ROM Ultra Edition

11 more replies
Answer Match 87.36%

I have been using nero 7 ultra for the last couple of years. I have been able to burn a 4.7 gig in about 4 to 5 minutes. I backup my image files on these. I do photography for a living so I do this almost on a daily basis. Most of the time I use at lease one dvd and sometimes two. The other day I turned on my computer and it was making a noise so I turned it off and called a tek person. He turned on my computer and told me it was just a small fan at the back of my drive. My computer has a array system ( not sure if that is how you spell it) anyway it backs up data also. The tek person did'nt turn off my machine he just removed the drive and replaced the fan. This is when all my problems started. I had to reinstall photoshop and my nero also did'nt work. I reinstalled photoshop and nero but now nero burns very slow it takes 1 hour to burn my dvd's now. I have went into nero and it has a part that says check drive speed. It gives me drive speeds but they are still very slow. I have no idea what to do. The person that screwed it up is no where to be found or is avoiding me. I have call his phone!!! What is the answer?

A:Very slow burning speed on nero ultra 7 ?

The same problem happened to me on Nero 8 on the other pc about a week ago. But no one had touched the computer (I mean, the computer was being used for normal use)

I have to try and re install nero and see what happens

If there is any fix for this pls tell us.


1 more replies
Answer Match 87.36%

Help. I know I'm being a little lazy, but I've been sifting through these help manuals for a while, and I have to put together a highlight reel soon! If someone can just point me in the right direction I know I can get the rest...

I've been filming my football games with a JVC- Everio HDD camcorder, I have Nero 7 Ultra. What I want to do is make a DVD highlight film while adding my own soundtrack. Which app do I use? Thanks in advance.

A:Making highlight film....Nero 7 Ultra

Thats a camera that captures mpeg2 files, notoriously difficult to edit. (The idea is to edit generic avi files then convert to mpeg2 for distribution on DVD's) Editing of MPEG files does not guarantee you a 100% success rate because MPEG files are compressed. That means MPEG2 video have frames that with incomplete information. To save space, sections or parts of the clip that did not change from the previous frame are not saved. These may be called B or P frames. Frames with complete information are called "i Frames". If a non-i-frame is used for editing, the video quality will probably decrease; as well as having a possible problem with the audio/video sync. It will also require heavy CPU usage because of decompression/compression process thus increasing the possibility that the rendering will fail.

Check out Ulead---they might have something you can use.

2 more replies
Answer Match 86.52%


I tried putting Nero 7 ultra in my computer running Vista 64 Ultimate the other day - version 7.2.70 i think - but it wouldn't install due to being incompatible, so it cancelled the installer and stated that nothing had been modified and sorry i couldn't run the program on my version of Windows, fair enough.

I've now got Nero 8, but it will not install due to - yep you guessed it - Nero 7 being installed on my computer! It asks me to remove the older version before installing Nero 8, which i have done using the click yes to allow Nero to remove it and no for a manual removal by myself: also, i have Vista searched and removed all traces of Nero from my folders plus have run Wise reg cleaner AND manually checked msconfig/ regedit for any remnants to make sure i've got it all.

However, i still get the remove nero 7 before installing nero 8 message and the problem is this: nero 7 will not uninstall and i get this pop-up everytime:

Windows Installer has stopped working. Program will now close.

Then, followed by this:

Internal Error
Custom Action DLL crashed on last call in function
'NeroAg_UnregisterComEx'. The installer must now exit.
Crash Thread ID 1428
Current Thread ID 1568

Any help before i take a running jump out of my windows whilst clutching my freshly smashed PC tower will be greatly appreciated!

A:Major problem uninstalling Nero 7 Ultra on Vista x64

Never mind, i've sorted it out: just restored to the day before i put Nero 7 in and then Nero 8 went in perfectly.

2 more replies
Answer Match 86.52%

when i use Nero 8 Ultra Edition 8.3.0 somes times i get a error sever busy so i restart my computer i get CD Directory Change Watcher Helper wont
responde not resure if these are two contacted

A:Nero 8 Ultra Edition 8.3.0 sever busy problem

Welcome to TSF....

What other burning software do you have on the computer?

Also some system specs on this computer would be good also?

3 more replies
Answer Match 86.52%

I'm using windows xp home.

A couple of the pictures in my slide show are too big I guess. I did reduce the size of one pic to 250x199 and things are lost at the top and bottom. Another picture is 560x420 and on the sides I lose some stuff that goes over the edge of my TV when I play the DVD.

So reducing the pics didnt seem to help.

Then I right clicked on pics in the timeline, and selected Crop. That seems like its supposed to help me make the pic fit the TV screen, but no luck.

What am I doing wrong?

When I watch the slide show using the Nero play and view screen, the pictures are fine, but on a burned DVD, afew pics are too big.


A:Nero 7 Ultra slide show - pictures dont fit

Download Google's Picasa 2 and install it. Let it load the original pics and export them through Picasa at a fixed resolution to a file. From this exported file, burn another DVD and see if the pictures play properly

2 more replies
Answer Match 85.68%

I just finished installing nero 6 and my system takes for ever to reboot and when i tried to use the software to burn my system hangs. Any help would be grealty appreicated. OS Win XP home edition

A:nero 6 ultra edition and slow boot up and crashes/hangs

16 more replies
Answer Match 85.68%

Running Nero 7 Ultra (Nero- for Windows Vista) on Windows Vista Ultimate and Service Pack 1. Pentium 4, socket 478 with 1 Gigabyte of RAM.

When I open Nero Burning ROM, I have no windows from which to select files to be burned to CD/DVD nor do I have a destination/compilation window. I wrote Nero about this a couple of days ago; but, they haven't responded.

A:Solved: Nero 7 Ultra new install -- compilation windows missing

Did you click New, and then choose a burning option, such as CD-ROM (ISO)?

I am using 9 and the window is blank when Nero opens unless a choice has been made about what you intend to do. Or you have chosen to have the compilation wizard open when Nero does.

3 more replies
Answer Match 85.68%

Ok, my burner has always worked great...all of a sudden out of nowhere, it fails everytime I try to burn a data dvd disc...the discs I am using are Memorex DVD-R 4.7GB which I have been using for a very long time and never had a problem. I also tried Kodak blanks with the same result. I will add the files to my project (Using nero 7 ultra edition by the way, always have, and always worked!), start the burn, it will automatically jump to 18% done and stay there, and eventually fail saying "invalid block address...any help would be greatly appreciated...this is so frustrating!!!
My Sysinfo is as follows...
Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 64 bit
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3995 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1806 Mb
Hard Drives: C: Total - 225160 MB, Free - 139456 MB;
Motherboard: Gateway , SJV40-MV , Not Applicable, 921CUXMBQTF003EF
Antivirus: AVG Internet Security 2011, Updated and Enabled



Windows XP 6.0
WinAspi: -

NT-SPTI used
Nero Version:
Internal Version: 7, 10, 1, 0

Recorder: <TSSTcorp CDDVDW TS-L633B>Version: AC01 - HA 1 TA 0 -
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -&g... Read more

A:Nero 7 Ultra Edition Keeps Giving Invalid Block Error!!!

16 more replies
Answer Match 85.68%

Just bought Nero 7 Ultra for my Vista (HE) box, installed the key successfully, otherwise no probs. I can burn DVDs OK (as long as I don't use Burn-at-once as an option!). However the resulting DVDs do not allow for advance-to-time index in a given scene (or "chapter"). Using Nero 6.2 Express on my old WinME box I had no such problem. Is this a Nero software setting issues? Scenario:

1. Begin playing a chapter on the DVD
2. Click the chapter menu button on the remote.
3. Use up-down arrow keys on remote to *try* to get to timed index setting (ie, the one where if you select it and type "10:00" it will jump the scene to the 10:00 mark).
4. Can't even select that option much less use it.

Any help gr8ly appreciated.


P.S. Happy Labor day week-end!

More replies
Answer Match 83.58%

Nero 2015 Classic/Nero Platinum 2015/Nero Burning ROM 2015 - released

Nero just now released NEW Versions for 2015:
1.Nero 2015 Classic
2.Nero Platinum 2015
3.Nero Burning ROM 2015
5.Nero Video 2015

Download Nero 2015 from this page:

Download offline:
1.Nero Platinium Retail Setup,
2.Content Pack from Nero 2015,


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Answer Match 83.16%

Nero stops burning dl dvd-r when is on 52%
What to doing?

A:Nero 8 stops burning DL-DVD-R

Are you even using the correct format for the project that you are burning via Nero.

Is it a home movie or a data disc?

3 more replies
Answer Match 82.74%

I am using a laptop that is a HP Pavilion dv4 Notebook PC.
The OS being used is the 64-bit Windows 7 Home Premium.
I am trying to burn a DVD video file (.vob file) to a DVD disc using Nero Vision Essentials (Nero 9).
After importing the file into the project, I played the video and found that it has no sound.
As a result, when I have successfully burned it to a DVD disc and played this disc on my DVD player, it has also no sound.
Please help me fix this problem!

More replies
Answer Match 81.9%

Hello, everyone.

I attempted to burn a video file onto a DVD, with Nero Express. However, the software only allows either bup, vob or ifo files. After googling such terms on the web, I came across several forums/communities and whatnot, where people kept saying that Nero Vision is required, in order to convert the files you want, into bup, vob or ifo (I have absolutely zero clue as to why the company behind Nero didn't include Nero Vision in Nero 12's software suite. Because without it, Nero Express is totally useless. But I digress)

I jumped on Nero Vision, but was told by the software that my project could only fit into a DVD-9.

Question 1: I have burnable DVDs for 120 min/4.7gb. Doesn't that mean that even if my project exceeds 120 minutes in length, if it still doesn't exceed the size limit, it's supposed to work? What on earth is a DVD-9, anyways?

Question 2: If you can just power on Nero Vision and immediately get your original file and burn it, why does Nero Express require all this bup, vob, ifo nonsense???

Question 3: What are the major differences between immediately burning your original file onto a DVD, and converting that into the required bup, vob and ifo formats?

Question 4: How would I go about doing that with Nero Vision?

EDIT: Realized that the only way to burn past that time limit (120 min)(My file exceeds 2 hours in length) is to decrease its quality, which I do not want to do. So I should go with the vob, bup, ifo stuff, ri... Read more

A:Nero Express. Nero Vision. DVD File structures!?

16 more replies
Answer Match 81.9%

I have an external hard drive with some files backed up from an old XP system using Nero Back Up software (files have the .NBA extension)
I am looking for a new computer and will want to install some of these files onto the new computer. Am I able to do this if the Nero software is not installed on the new computer, or will I have to buy Nero software just to add these files to the new computer? If so, is that always the case, that one must restore files using the same software used to backup the files?

A:Restoring file backed up on old system with I need Nero

Yes, you will need to install the Nero Backup software in order to restore the .nba files.

You can try using their free version of NeroBackItUp from here to see if that will work.

If not, they have older versions of the same free program

See if you can find the same version that you used to do the backup.

There are other programs you can use to do backups that don't require the same program to restore files. I use SyncBackFree to backup my files. You can use the same program to restore files, but it's not necessary. You can just copy the files back with Windows Explorer.

1 more replies
Answer Match 81.9%

I am using Nero BackItUp (Nero Ultra 7) and have been receiving "data verification failed" and "Sector NNNNNN on disc has different content to source" errors recently. On the same PC (Win XP Pro SP2), I got the errors using two different burners (an HP and a Sony) and trying both a DVD/RW and a DVD/R. FYI, I use Shadow Copy for the burn, the burn process completes without error every time (i.e. - the error only occurs during verification), and I have burned to the DVD/RW many times before without incident. More generally, I didn't get data verification errors before so I am wondering why I might be getting them now. Also, could someone tell me what, exactly, "Sector NNNNNN on disc has different content to source" means? I assume it means that the source and target files are not matching in some cases. More importantly, is it a big deal? I ran the ScanDisc in Nero CD-DVD Speed and both DVDs had 100% good sectors (0% damaged or bad). Nero log file attached.


Aaron Allen
Albuquerque, NM

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Answer Match 81.06%

I just got a new DVD RW drive (Toshiba 16x Internal, in case it helps) that came with Nero OEM Suite 3. After installation, I tried to burn a video DVD with Vision Express, but when the burning starts, it only runs for about two minutes before it seemingly stops. The clock on the Total Running time continues to run, but none of the Remaining Time clocks change at all, and neither does the Current running time. I've left it running for quite a while, and nothing seems to change. Any thoughts? Thanks in advance.

A:Nero Vision Express stops suddenly...

D'oh, I feel kinda dumb. I downloaded/installed the latest version, and after some initial error messages, I got it to work just fine. My bad, I guess!

1 more replies
Answer Match 80.22%

My problem is that I simply cannot get Nero to record video and sound from the TV card. The TV plays fine in Windows Media player, so I know that is working. I can sometimes get the picture to show up in Nero, but never the sound. When I try to record the video all I get is a still image. I know it is a setup problem of some kind, but for the life of me I can’t get it to work. When I try to play TV through Nero I get a blank screen, and a thousand setting adjustments don’t help. During setup it finds all of the channels so it is at least seeing the signal. Do you have any ideas? System information is in my profile.

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Answer Match 80.22%

Whats better on XP?Nero Expressor Nero 7 EssentialsPlease tell me the differences,what they do and what not?Edit: Moved topic to the more appropriate forum. ~ Animal

A:Whats Better? Nero Express Or Nero 7 Essentials?

"Better" in what way?

Nero Express doesn't bore users who only want to burn...who do not want the entire Nero suite installed (includes burning, backup, etc.) installed on the system.

CD/DVD drives normally only include Nero Express with the drives.

I'm still using Nero 6.6 so I have no clue about Nero 7 Essentials, but I'm sure there is plenty of info at the Nero website on it.


2 more replies
Answer Match 77.7%

When i open the setup, after some seconds, it says ---- The wizard was interrupted before Nero 8 could be completely installed.

Something is preventing it from installing. But sure its not the firewall coz i have disabled it and tried also. I used CCleaner also. Im not having any version of nero already coz my pc was formatted before 5 days.

Any idea ?

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Answer Match 77.7%

i had Nero 5 and it stopped working so i used the Neroclean tool, and then reinstalled the program but during installation a window came up and said:

Nero - Burning Rom Installer Information
Error 1308.Source file not found:
E:\Nero\Nero55\Nero\NeMP3Hlp.dll. Verify that the file exists and that you can access it.

i dont know whats wrong . please help

A:nero installation failed

11 more replies
Answer Match 77.7%

Hi...This a weird one...! Havin loaded XP over Win ME I cannot get my Nero Software to load...I have gone into the reget32 and Deleted all Nero(Ahead) Software and reloaded it back on....The Disk Reads ok in the CD and CD-R DVD Drives....But it only goes as far as Intalling...Then it keeps saying that There is a Previous Version of Nero Loaded and to delete this! with 2 windows saying Cancel and Finish...Thats as far as it will load...I have done this about 20 times and I cannot get it to load up on the PC....any Idea's of whats happening...! or how to load it... its driving me Insane...I know you can just use XP to burn cd's and pics without using nero but I need the software to work Properly....Kate...

A:Nero Installation Fails ...

12 more replies
Answer Match 77.7%

Hello all.......I just got a dvd burner (aopen). It came with nero software version And before anything gets loaded I get this error. " the executable file has been corrupted". I am totally lost...please help anyone.


2.53 ghz
80 gig hd
windows xp

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Answer Match 77.7%

I installed Nero 5.5 on my new computer without a problem.I had to format my drive and reinstalled my OS Windows 98. When I tried to reinstall my Nero 5.5 I get the message during installation:
The Installation was iterrupted before Nero Burning Rom could be completely installed. Your system has not been modified. To complete installation at another time, please run set up again.

I have tried a number of times and still get the same message. Can you help?
I can still install the software on my old computer.

A:Nero 5.5 Installation Problem

Probably the first thing to check is device manager. Are there any "?"s or "!"s on your CDROMs? Is your burner listed correctly?

If Nero doesn't see a burner on your system, it won't install.

If your burner is not installed correctly, just remove it in device manager and reboot. Windows 98 should find the burner and reinstall the software for it.

3 more replies
Answer Match 77.7%

i had ner14 on my old computer, I just replaced it and i am running windows 8.1 now i7 4790k. How do i get my Nero's back.

A:Nero 14 installation for it to work

You must have the installation setup file. Did you have a copy of the setup of Nero before you upgraded?If you are using a CD, you may use that.If you don't have any of those mentioned above, you can download from: version: that helps. Feel free to reply.

2 more replies
Answer Match 77.7%

I have a problem when installing NERO 8.

I have downloaded the Nero 8 update file from (v. without any problem.
I started by stopping the firewall and anti virus program (Sys mech) running on my PC.
When starting to install the file is extracted on my PC - before it is finnished I get the message "File corrupt" and the extraction stops.
Then I tried to download the file again - same result.
Then I tried to download the file on another PC and transfer it to my PC with vista - same result.
Then I tried to download the file on a PC with XP and then transfer it to my PC with VISTA - same result.
But the extraction "file corrupt" is not the same place in the extraction.

Then I have tried with complete new VISTA installation - same result.
Also if I try to download the trial version I get the same result.

The thing is that all other installations of other SW runs with no problem at all.
Does anybody have a clu to what seems to be the problem?

A:Nero 8 installation problem

Originally Posted by Hilde

I have a problem when installing NERO 8.

I have downloaded the Nero 8 update file from (v. without any problem.
I started by stopping the firewall and anti virus program (Sys mech) running on my PC.
When starting to install the file is extracted on my PC - before it is finnished I get the message "File corrupt" and the extraction stops.
Then I tried to download the file again - same result.
Then I tried to download the file on another PC and transfer it to my PC with vista - same result.
Then I tried to download the file on a PC with XP and then transfer it to my PC with VISTA - same result.
But the extraction "file corrupt" is not the same place in the extraction.

Then I have tried with complete new VISTA installation - same result.
Also if I try to download the trial version I get the same result.

The thing is that all other installations of other SW runs with no problem at all.
Does anybody have a clu to what seems to be the problem?

Hi Hilde

I would presume that the download is corrupt, maybe you should try to download from another site.

2 more replies
Answer Match 77.7%

i have an xp os
and there i have tried to instal nero 6 software but every time i istalled it it had the error listed below

kindly help me out

A:Nero 6 installation error

scratched disk?

9 more replies
Answer Match 77.7%

Hi Everybody,

I'm trying to install Nero 5 but the installation goes as far as the UserGroup Selection. The list is empty! I can't select anything and therefore can't continue with the installation.

My PC is a Win2K, standalone.

Any help is highly appreceated!


A:NERO - Installation Problems

8 more replies
Answer Match 77.7%

I am considering upgrading from Nero 8 to Nero 10.

However, I am not sure that I need any functionality that I don't have with Nero 8 Ultimate...

The one possible exception is Nero Media Home 4... However, in reading it briefly, it doesn't seem like it does a whole lot that isn't available out of the box for Windows 7 Home Premium...

Does anyone use Nero Media Home that can tell me what it does that might be worth buying the upgrade for. Ar ehtere any new features in Nero 10 that should cause me to buy it other than the name change?

A:Nero 10 and Nero Media Home

Didn't know that Nero 10 was being offered until I saw your post.

So, I went there and looked at it ... and I'm definitely NOT going to upgrade from Nero 9. Why? Because it looks like all they've done us bundled in two other products I don't need to justify the $50+ upgrade price.

I don't need the Video Editing SW (already have another product for that), and also already have another product for Backup/Restore that works just fine (Acronis True Image Home 2010).

What they're doing now is increasing the already "bloated" product that was originally, one of the finest CD/DVD burning packages out there.

Also, I saw yesterday that they're offering a Nero 9 "light" for free. Just basic CD/DVD burning SW -- but that's all I really need for now.

Unless you need the other add-ons, suggest you consider the Nero 9 light.

7 more replies
Answer Match 77.7%

I uninstalled trial version of Nero 8 because it would spam error message whenever I try to do anything, now it still doing it when I open up Windows Movie Maker and Try to import a video!

I can't burn anything now!

I also tried downloading the missing file, extracted it from the .rar and moved it to the windows directory folder, rebooted comp, still same problem! Please help!

A:Nero error even after uninstalling Nero!

7 more replies
Answer Match 77.7%


I could Not uninstall Nero 7 or Upgrade on Nero 8 over 7 ... I wont be able to Uninstall Nero 7.... and If I try to upgrade its ask me to Uninstall Nero 7 first.... What do I do...

Please Help...

A:Can Not Uninstall Nero 7 or Upgrade Nero 8

Hi if you search support on the Nero website you will find a nero clean tool download it to your desktop and run as Admin it will remove it for you.
Hope this helps

Regards Ken

2 more replies
Answer Match 76.86%


Recently I have been getting the following message when accessing a hard drive which has movies, pictures and music - see attached.

I have googled the error and done the following:

- downloaded Nero General Clean tool and cleaned what i can

- deleted Nero folder in 'Program Files' and 'Application Data'

- deleted 'Nero' entries from RegEdit

My system is:

Win XP
Core 2Duo E7300
80GB SATA HDD (Boot)
250GB IDE HDD (Media)

I have a Nero Express installation disk (OEM) and have installed the program, but the error message still appears. I then uninstalled this suite.

I would like to get rid of this annoying error message.

Thank you


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Answer Match 76.86%

hello everyone at bleepingcomputer This time it's again my dads problem i am here for .. It all started in the morning today when we was about install the "Nero 10.0.300 Trial" from Nero homesite The machine started to work as hell and then suddenly it gave Bluescreen with error code: STOP: c000021a {Fatal System Error}The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000005 (0x7c910f29 0x0113f3b0)Please help?

A:Bluescreen @ Nero trial installation

Uninstall the application.


3 more replies
Answer Match 75.18%

I have Nero Ultra 7 edition. I installed the update on their site. I just installed a new writer with lightscribe and wasn't able to see the lightscribe icon on the program. Anyway, when I went to uninstall Nero, I keep getting installation errors. I tried reinstalling the program...I even did a system restore...still getting errors. Here is my log file...any suggestions??

Logfile of HijackThis v1.99.1
Scan saved at 11:19:46 PM, on 2/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.ex... Read more

More replies
Answer Match 74.34%

Hi i am fairly new here.I have been using Nero Smartburn to burn my cds,which has worked in the past.I tried to burn a cd today and it was allowing me to select the songs i wanted but when i clicked on to burn,it said...
DVDRW-SHW-16355 waiting for disc.
Please insert an empty disc to write to.
Disk required for the compilation.
Disc type in CD+R/RW
Recorder (empty)
I put a blank CDRW in and it keeps on doing this to me.It is driving me crazy.

A:Nero is not working

Try cleaning the lens,or a different brand of CD. Does the unit play music CDs or read data CDs?

1 more replies
Answer Match 74.34%

I have just uninstalled Nero 8 from Win 7 HE 64 bit, it keeps freezing up and I have to switch off by holding down power button!!

Is there any suggestions?
Is there any free stuff out there I can use to back up / clone of DVDs?


A:Nero 8 not working

I would personally recommend BurnAware - Free Burning Software and DVD Copy Software

The full version is not free but it's a pretty good alternative to Nero. Here's the comparison of versions: BurnAware versions

Speaking of alternatives, you can also check this awesome website for useful links

Nero Burning Rom alternatives and similar software -

9 more replies
Answer Match 73.92%

OK. I've tried 3 times and wasted 3 CD-R's. I'm trying, with Nero, to burn a data CD: just a bunch of jpg's and freeware. I've read that Burn4Free (the 1.0 release, as I've heard the others contain spyware) can cause conflicts, so I uninstalled Burn4Free. I check the box for "verify written data" in Nero; But I still get an error message after trying to Add/Remove programs through Windoze. (Sorry to make this so long) I just inserted the Data Cd I tried to burn. "Windows can perform the same action each time u insert a disk or connect a device with this kind of file." Pictures. I select "take no action". Fast forward to "Windows cannot find the installation program..." I can Browse for the install program, but I don't have the slightest idea where to look. Any ideas? I'm running XP Home. Thanks!

A:(Resolved) Nero burnt data disc...installation application not found

6 more replies
Answer Match 73.5%

hey guys, heres the thing. i had one hp dvd1040 lightscribe drive in my computer and it worked great. i never had a problem with it especially with burning lightscribe discs by using nero 7. since this drive worked so good a bought a second one. The second drive has so far worked perfectly. it runs cdroms, burns cds, and plays dvds.

i went to burn a lightscribe disc with nero 7 for the first time since installing the second drive and nero does not open. it keeps saying "A communication error has occurred with the lightscribe drive. Please restart your PC and try the label again."

I've tried uninstalling and reinstalling nero several times and i keep getting the same problem. Does anybody have any suggestions as to what i can do to fix it?

Thanks for your help

A:Nero 7 Stopped Working...

so any ideas guys????

4 more replies
Answer Match 73.5%

I am running Windows 2K and I wanted to use my HP USB 8200 Series CDRW, so I had to go and find the drivers for it. I found the drivers and installed them and the systems sees the burner, it didn't come with the software to burn CDs, so I installed Nero. Nero does not recognize the burner.........

any help would be appreciated

Thanks in advance

A:Nero 5.5 not working with HP CDRW

The drive may not be supported by your version of Nero.

You can get updates to Nero that add new drive support.

I have never seen an external drive being sold with drivers, and rarely without any burning software - and absolutely not from HP. Where did you get it?

3 more replies
Answer Match 72.66%

I have been using Nero 9 since it was releases but never had the need to use the recovery tool. I purchased Nero 10 to out on my new ASUS N53SV laptop but did not put it on until recently as I was still using Nero 9 to do what I needed on my old laptop.
Whilst copying and deleting data from hard drives and computers at home and work I accidently deleted a large folder on an external hard drive.
So I then installed Nero 10 on the new lap top and tried their recovery program(RescueAgent) ran the quick scan and it ran for days and then came up with a Windows runtime error and then closed...
So I ran the deep scan and then after 15 minutes a window came up that Rescue Agent in counted an error and had to close and just closed...
Closed internet explorer, Norton's 360 and into msconfig and closed programs. Installed software :- register cleaner and windows error fixing and software compatibility fixing program... Tried everything still keeps closing.
I tried rescue agent on my other lap top and desktop BOTH Nero 9 and 10 rescue agent programs... then I tried rescue agent on the trial version of Nero 11 and it did the same thing.
Installed a program which Nero sent on the 3 computers and send the resulting file back to them.
Latest from them it may be the hard dive have you tried another hard drive... YES I have tried 3 other hard drives 3 which are 3 months old and the same thing happens.
AND yes have downloaded trial rescue programs and they all complete their check on the drive ... Read more

A:Nero 9,10 and 11 Recovery Agent not working

Sorry to hear about your troubles! However, taking the drive to professional data recovery might be a bit premature - from what I understand, you simply deleted a folder by accident and since then, nothing new has been written to the drive in question. (Hopefully!)

Have you tried Recuva? It's quite small but efficient and does a good job. It's also free and not a trial version.

Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

6 more replies
Answer Match 71.82%

This morning I installed Nero 7 Essentials on my Vista system. During the installation I was required (sic) to install DirectX 9.0. After I installed Nero 7, I tried running it, and found that it ran VERY slow; it took about 5 minutes for the program to load. I also found that everything on my computer was taking a long time to load. Internet browsers were taking about a minute to load, and every other program took about 5 minutes to start up. Anyway, I just uninstalled Nero, and it took about 15 minutes for Vista to restart.

Could these problems be due to DirectX 9? I never checked if Direct X 9 was compatible with Vista 64. Is there anyway to undo whatever was done when I installed Nero? (Aside from reloading Vista?).

A:Installed Nero 7, Vista no longer working

Try using System Restore from the last known "working" restore date and see if that clears things up for you.

2 more replies
Answer Match 71.82%

I've been up half the night looking for a clue as to what might have caused my perfectly working Pioneer DVR-216 burner to just stop recognising any disc or burning anything after a freeze using Nero, burning the third dvd in a row.

I tried to find a new driver and found firmware instead and installed that, no luck. You put a disc of any type, blank or not and it just won't recognise there is even one in the drive.
If I go to burn a disc, any burning program, even XP's native drag and drop onto the disc icon still asks for a blank disc to be put in. I've tried different brands etc and still cant' get it to work. I'm pulling my hair out right now as I have clients work I need to get burned to disc.............any ideas?

A:Dvd/cd burner stopped working after a freeze using Nero

try going to device mgr & unistall the drive, reboot & let windows reinstall the drive. if it still doesn't work, buy a new one

1 more replies