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Windows 7 freezes soon after I get to the desktop

Q: Windows 7 freezes soon after I get to the desktop

Hi.

I haven't had this problem earlier. Since about a month ago, I have to restart my computer twice. Every time I restart, without exception, my computer freezes about 20 seconds after it gets to the desktop.

I have to hold down the power button until my computer turns off and turn it back on. Then my computer works perfectly, with absolutely no hitches.

I hadn't installed anything new then, it just started happening. It's not malware, since I scanned my computer with ZoneAlarm and MSE and nothing was found.

tl;dr I have to restart my computer twice, because it freezes soon after it gets to the desktop the first time.

A: Windows 7 freezes soon after I get to the desktop

Bump.

5 more replies
Answer Match 49.14%

I just got the computer out of the shop about 2 weeks ago, same problem, it kept freezing after I turned it on.

Right now I'm using it on Safe Mode, it doesn't freeze at all, but when I run it normally, it freezes on the desktop.

I've done the ctrl + alt + del and end process -> explorer.exe and then file -> new process explorer.exe. It worked for probably 20 seconds, and then it froze. The mouse didn't even move any more.

Do you think you could help me? That'd be much appreciated.
 

A:Windows 7 Freezes on desktop?

16 more replies
Answer Match 49.14%

This problem started months ago and has been recurring on my Asus K42Jc laptop ever since then. It started like this: One day my laptop had died on me due to loss of battery power, so i plugged in the charger and turned it on again to be greeted by the system resume screen. I chose to delete the restoration data and proceed to the boot menu, but when i logged on it froze at the Welcome loading screen so i did a force shutdown and tried to reboot. Still the same problem. I had recently installed an nvidia beta driver and a windows update so i tried to do a system restore to before i installed the said drivers but to no avail. It still froze at the welcome screen. However, the problem did not manifest itself during safemode so i assumed it must have been one of my drivers. I sent it to a computer repair shop as i didn't want to test every single driver myself. They said the problem was due to my memory, specifically my RAM, and so they switched out my 4GB of RAM for a nice 6GB. It worked for maybe a week until the problem started again. So I did a clean install of windows 7 and formatted my hard drive. It worked for a couple of days until which the problem started AGAIN. And so i did ANOTHER clean install but here we are AGAIN. My current installation has NO PROGRAMS installed other than mozilla firefox and the only drivers i installed are an official Nvidia driver (not a beta) and an Intel (R) HD Graphics driver. I am not sure if it is my hardware or if it is the drivers. My c... Read more

A:Windows 7 Freezes on Desktop

And by the way the current problem is that my laptop freezes not on the welcome screen but right after the welcome screen maybe after 1 second on the desktop.

9 more replies
Answer Match 48.72%

Hi everyone,

I've got a $6000 duel Xenon 3.6 that is nothing but a paperweight right now.

I've had this machine for 1.5 years and ever since new it's had this recurring problem of freezing when I try to log in. I'm the only account on the darn thing. It used to be if I restarted 4-9 times it would eventually load the desktop. I'll save you the long story with the mfg. but after they reformatted the hard drive, I reloaded all my software, (Photoshop, Adobe After Effects, Avid video editing, and MS Office 2003). It worked great for about 1 month and then started the locking up again. Today I've rebooted no less than 20 times and it hangs every time. It comes up on the desktop blue screen with no icons or taskbar and that's as far as it will go.

If anyone can help I would reallhy appreciate it. I refuse to deal the Guy Graphics out of Utah any longer. They insist the machine is fine.

Thanks,


Chris

A:Windows freezes when loading desktop

Hi .

You do any routine hard drive maintenance on this system?

Run chkdsk /r?

Defrag?

Run a diagnostic on your hard drive?

Louis

1 more replies
Answer Match 48.72%

I am running a Dell 3.6Ghz process, 3 M of RAM with Windows XP Svc Pack 3. Yesterday, the machine started freezing once the desktop displayed. My desktop icons would eventually appear, but would not function when clicked on. The Start button and quicklaunch tool bar did not display. I can boot into safe mode and the machine works fine. I am running Zone Alarm Extreme and Avast Free Antivirus and I am behind a router.

I have run full virus scans in safe mode using Avast, Zone Alarm and Malwarebytes. All scans came back clean. I tried to install HiJackThis, but in Safe Mode is says the administrator has disabled this function. I tried running in safe mode as the administrator and still received the same error. I downloaded and ran ComboFix in Safe Mode, below is the report. Any assistance you can provide would be greatly appreciated.


Code:
ComboFix 10-09-14.01 - Mark 09/14/2010 20:47:48.1.2 - x86 NETWORK
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1480 [GMT -7:00]
Running from: c:\downloads\ComboFix.exe
AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: ZoneAlarm Extreme Security Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Downloaded Program Files\popcaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf

.
((((((((((((... Read more

A:Windows XP Pro Freezes at Desktop Screen

Hi,

We in the Windows Team do not deal with virus problems, post in the Security Forum for expert advice.
Make sure you follow THESE STEPS carefully before posting in the Security Forum.

If it turns out that your system is clean, post back in this thread so we can investigate other possibilities.

Regards,
Reventon

1 more replies
Answer Match 48.72%

2 Days ago my computer worked fine, and had done for several years. Yesterday I packed it up and moved it across town, and when I plugged it in it started to load windows 10, and after a few seconds it stalled halfway though the rotation of the little dots...

So step one I checked the wiring in case something had shaken loose in the car. Then when that didnt show anything I went and checked the bios settings in case the short ride across town had somehow been too much for the battery. I then tried leaving it on in case windows might load at some point in an hour. That did nothing, and I noted it seemed to freeze at the same point my HDD first clicked, and since I had some issues with the HDD recently I decided to save a load of hassle and go get a new one.

1hr later...

So I get home with my new SSHD, and a full version of windows 10 (previously it was the free upgrade from windows 7) Put in the stick with the windows and install the drive. Then a quick trip to the bios and I thought I was good to go...However after asking whether I would like 32 or 64 bit the installation flipped to the now dreaded blue windows symbol and progressed for exactly the same amount of time before freezing. So optimistically I decided maybe the installation was slow and I would come back to a fully installed windows.

1hr later

No joy so I restarted and instead of choosing a version of windows to install, I took the offer of a windows memory diagnostic tool. Which came up clean. I took out the... Read more

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Answer Match 48.72%

Hi, I hope somone out there can help. I've been looking through the forums for a while and I haven't found a solution to my problem.

First of all I'm running Windows 7 Pro 64 bit on an i5 system.

I powered on my PC and it gave me a warning about the machine not being shut down properly. I started windows normally and once I reached the desktop Windows freezes, I can still move the cursor but I can't click on anything. Pressing Ctrl alt Del only causes a black screen to appear and I am forced to reset the machine.

Unfortunately I haven't set up any system restore points. I tried running a memory diagnostic with the Windows 7 CD but to no avail. Serching for problems using the Windows 7 disk turns up nothing aswell. I started windows in safe mode and disabled all programs at startup. After rebooting in normal mode the same thing happened, it freezes just as before.

I ran the Startup repair several times; each time it doesn't find any problems.
I'm currently running another Windows Memory Diagnostic, I'll report back with the results.

I installed Windows 7 on a different hard drive partition and it works fine so I'm pretty sure it's not a hardware issue.

Can anyone tell me what I can do to troubleshoot this problem? How do I go about testing which program may be causing the problem? Is there anyway I can try and repair windows files?

I would be really grateful for any help. Thanks in advance.

A:Windows 7 freezes at desktop after Startup

You can try by inserting the windows 7 disk and repair. I think thats the only option. Anyone have any other solution please come out with it. It'll be very much helpful.

1 more replies
Answer Match 48.72%

Hi, I hope somone out there can help. I've been looking through the forums for a while and I haven't found a solution to my problem.

First of all I'm running Windows 7 Pro 64 bit on an i5 system.

I powered on my PC and it gave me a warning about the machine not being shut down properly. I started windows normally and once I reached the desktop Windows freezes, I can still move the cursor but I can't click on anything. Pressing Ctrl alt Del only causes a black screen to appear and I am forced to reset the machine.

Unfortunately I haven't set up any system restore points. I tried running a memory diagnostic with the Windows 7 CD but to no avail. Serching for problems using the Windows 7 disk turns up nothing aswell. I started windows in safe mode and disabled all programs at startup. After rebooting in normal mode the same thing happened, it freezes just as before.

I installed Windows 7 on a different hard drive partition and it works fine so I'm pretty sure it's not a hardware issue.

Can anyone tell me what I can do to troubleshoot this problem? How do I go about testing which program may be causing the problem? Is there anyway I can try and repair windows files?

I would be really grateful for any help. Thanks in advance.

A:Windows 7 freezes on desktop after startup

  
Quote: Originally Posted by Barry McAuley


Hi, I hope somone out there can help. I've been looking through the forums for a while and I haven't found a solution to my problem.

First of all I'm running Windows 7 Pro 64 bit on an i5 system.

I powered on my PC and it gave me a warning about the machine not being shut down properly. I started windows normally and once I reached the desktop Windows freezes, I can still move the cursor but I can't click on anything. Pressing Ctrl alt Del only causes a black screen to appear and I am forced to reset the machine.

Unfortunately I haven't set up any system restore points. I tried running a memory diagnostic with the Windows 7 CD but to no avail. Serching for problems using the Windows 7 disk turns up nothing aswell. I started windows in safe mode and disabled all programs at startup. After rebooting in normal mode the same thing happened, it freezes just as before.

I installed Windows 7 on a different hard drive partition and it works fine so I'm pretty sure it's not a hardware issue.

Can anyone tell me what I can do to troubleshoot this problem? How do I go about testing which program may be causing the problem? Is there anyway I can try and repair windows files?

I would be really grateful for any help. Thanks in advance.


Did you install Win 7 or did your computer come with it? If you installed it and have a Win 7 CD, shut down your system and inset it and try booting from the C... Read more

5 more replies
Answer Match 48.72%

Hello,

I am running Windows XP Professional since March of 2007, version 5.1.2600. Service Pack 3.0 is installed. My computer is an HP Pavilion dv9000.

Lately, when I go to right-click on an icon on my Desktop, everything freezes. Or if I left-click and try to drag an icon to the Recycle Bin, the graphic image gets over there but then it freezes as a ghost image over the Bin, and everything freezes.

At first I was just having that problem on the Desktop itself, but now I notice that when I am within Windows Explorer and want to do my usual file and folder shuffling, it sometimes freezes as well.

The only way out of this has been to Ctrl-Alt-Delete and either stop Windows Explorer (which is usually Not Responding) or I have to Restart my computer if it's the Desktop that is freezing. Restarting doesn't solve the problem.

I am constantly defragging and I am very up-to-date with anti-virus (Avast! version 4.8 Home Edition) and anti-malware (Ad-Aware and Malwarebytes' Anti-Malware). I have been using the free version of Advanced SystemCare as my maintenance and cleanup tool, but I have only just now read the notice on this forum (I'm brand new here) that Registry Cleaners are more trouble than they are worth, so I won't be doing THAT again.

Can you help me to fix this?

Thank you!

A:Desktop and Windows Explorer freezes

Have you run RAM diagnostics? I suggest you try that first. D/L the CD based tool (ISO) and burn the image into a blank CD (see my sig for Memtest86+ link) using ImgBurn or Nero or similar program. Boot with this CD so you do not need to run the test in Windows.

19 more replies
Answer Match 48.72%

I have a 2 1/2 yo Acer Aspire X1700 PC with a Vista 64-bit OS which has been very good to me. I shut it down yesterday like usual. Today I boot it up, get to the desktop and nothing works. The cursor moves, but that's it! Left/right click on anything and nothing happens except the hourglass works forever and tumbles up and down when the 'sand' runs out.. The icon in the lower right corner tells me I'm not connected to the Internet. I have to push the button to shut the computer off. When I reboot, because I physically shut it down, the option screen appears asking me if I want to boot up in Safe Mode. When I do, the computer works normally and is connected to the internet. If I shut down and reboot in normal mode, I have the same problem. Can anyone help? Thank you for any enlightenment you might have.

A:Windows freezes after bootup to desktop.

Hi Dutchman99,

Since safe mode is working fine, see if a System Restore to an earlier time will correct this. Might be a shot in the dark, but it may help as well.

Other members may have some ideas as well, so please stay tuned if my suggestion doesn't work.

Donna

3 more replies
Answer Match 48.72%

I know this title of this topic is generic and appears often, but I've not been able to solve the issue I'm having. Please take some time to read all of this. I try to be detailed so as to answer question I'm most likely to be asked anyway...

Over the course of a several months I've noticed a problem when starting Windows. At some point while loading the desktop, Windows will freeze. I'll still have control of my mouse, but nothing responds. Mousing over the taskbar generally shows an hourglass, and my only option is to do a hard reset. Sometimes it doesn't get as far as loading the taskbar. Other times, it will appear to load everything but still freeze.

This doesn't happen every time. In fact, I'm using it right now. Because this only occurs sometimes, it's been extremely difficult pinpointing the issue.

I've noticed it had gotten worse over time. In fact, last week it began freezing at the "loading your personal settings" screen, and would do so consistently on every reboot. My first step was a Windows XP installation REPAIR using the XP CD. That managed to make it usable again but it didn't stop the unpredictable startup freeze.

I then did a full reinstall of Windows XP over my previous installation without reformatting. I got a program called Rollback RX (which is similar to Norton GoBack except it works better and doesn't steal your soul). I installed Rollback first thing so... Read more

A:Windows XP freezes (sometimes) while loading desktop

Hi

well you have covered most of the basics so it sounds to me like a Hardware problem, such as a faulty motherboard or maybe overheating CPU or the like, i had a pc a while back that did display similar symptons it stopped when i changed the board to a new one..however this is only a suggestion.

Regards
 

1 more replies
Answer Match 48.72%

I really need some help with this, I have read many posts in here and none had solved my problem.

I have a Toshiba Satellite A305-S6843 and since last thursday my computer freezes when it enters the desktop.
Anything I don wont work, the mouse moves, but I cant do anything, and the HD appears to be working nonstop. The cursor only shows the blue circle indicating activity.
In safe mode (with or without networking), it works fine, I have ran many antiviruses in safe mode, but when I restart the computer it freezes again.
It never happened before, and I never updated for SP1, it came that way when I bought it. It has never presented this issue before, and I dont recall installing anything software or hardware. It just suddenly happened.

Any help will be deeply, deeply appretiated.

My system:
Windows Vista Home Premium 64bits SP1
Toshiba Satellite A305-s6843
Intel Core 2 Duo CPU T8100 @ 2.10ghz
4gb ram
2 X 200gb HDD
ATI Mobility Radeon HD3470.

Thanks in advance. Im desperate.

A:Windows vista 64 bit freezes at desktop

Malicious Software Removal Tool

Hi jcvalle,

I would suggest you run system file checker and checkdisk in safe mode as this can fix many problems and try windows defender as well and the malicious software removal tool if you haven't already. If this does fix the problem then I would install SP1 as soon as you can.

10 more replies
Answer Match 48.72%

Ok, my Uncle is having a rather odd problem with his computer. While he was browsing the internet, the computer simply froze. Nothing would move - it was completely frozen, no task manager, no nothing. He restarted it. It froze once it got to the desktop. I tried starting up in safe mode. It froze after he logged in, after taking forever to start up.

The next time it started up, what appeared to be a POST screen (Never seen the actually post for this computer) appeared, and stated that the Hard drive was in bad condition. Is this a known problem, perhaps a worm, or is it time to pop in the Windows XP install and run a repair installation, physical disk issues not withstanding?

Specs:

Gateway -
1024MB Dual Channel PC3200
200GB Hard drive - Western Digital, I believe
Integrated graphics
Two optical drives - DVDRW/CDRW

Any ideas? I'm thinking that this is more a Windows XP related problem than a hardware issue, but my last problem fell right in the middle.

A:Windows XP - Freezes at desktop & Safemode

Hi

Have you run Spybot S & D and Adaware?

Try a scan here:-
http://housecall.trendmicro.com/

Go for the full works.

Peter

7 more replies
Answer Match 48.72%

Hey, guys:

So I've heard people brag about the great support on this site, and in hearing these compliments, I have also pointed others to you guys for help, and it's always kudos and solved issues. Never thought I myself would have to come here for help, but here I am!

My laptop freezes about one minute after getting to the Desktop screen. Everything I need to do MUST be done via Safe Mode. I would like to get rid of this tick as efficiently as possible, so I'm counting on the "issue snipers" from TSF to help me take this one out ASAP!

General Dynamics GoBook V-2
Windows XP Professional
Version 2002
Service Pack 3
Processor Intel Core 2 Duo T7500 / 2.2 GHz ( Dual-Core )
Memory 1.0 GB / 4.0 GB (max)
Hard Drive 80.0 GB - Serial ATA-150 - 5400.0 rpm
Display Type 13.3 in TFT active matrix
Graphics Processor Intel GMA X3100 Dynamic Video Memory Technology 4.0

It started two days ago out of nowhere. It simply froze in the middle of composing an email. I was performing my routine business tasks that I always have done: emails, Google searches, composing letters, etc. I do not use the laptop for gaming. I thought a simple restart would clear the issue (as this laptop is very powerful and fast, with no issues at all), but yet again it froze about one minute into getting on the Desktop screen.

In normal mode, the Desktop starts up and start-up audio sound is present, then while the laptop is "thinking" and processing the services, it freezes. No movement of ... Read more

A:Windows XP Pro (SP3) freezes at Desktop - PLEASE ASSIST!

Quote:




Utilized my Registry Repair Wizard tool




We do not suggest using Registry Cleaners, or Repair tools. These cause more problems then they fix, and my be part of your problem.
Blow out all fans with a can of compressed air. Try doing a Clean Boot in normal mode. If this works, then try adding each item one at a time till you find the culprit.

9 more replies
Answer Match 48.72%

I'm running Windows 7 Enterprise 32 bit and I'm not sure what's going on, but sometimes my desktop would just freeze and I would have to log off or restart to have a responsive desktop again. when my desktop freezes, I can still move my mouse around fine. The only thing that doesn't work is things on my desktop background. I can't click on icons or right click on the desktop. I usually just click on start and then log off then log back on but I'm getting tired of doing this. anybody have any solutions?

A:Desktop freezes in Windows 7 Enterprise

Is there some type of common thread (time it takes to freeze, recent actions performed) or is it completely random where it just happens out of the blue? Additionally, did it start recently or a while ago? If recently, try a system restore.

2 more replies
Answer Match 48.72%

I have a Dell laptop running Windows 7. When I startup the computer, I enter the password and the desktop appears. Every now and then the window freezes so i can move the mouse but I cannot click on any icons.
I've tried running system checks I can. yesterday I ran Advanced System Care 4 and fixed all registry errors, removed malware etc but the problem still occurs. I need to switch the computer off and reboot.
Its really frustrating. It doesn't happen everytime but it happens often.

any ideas what the problem is?
 

A:Windows 7 freezes when desktop appears

8 more replies
Answer Match 48.3%

EDIT: Problem solved after uninstalling a third party software.
 

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Answer Match 48.3%

Also posted this over at windows 7. I could not find a IE forum.

Not sure if I am posting this in the correct place. Let me know if I should post in another section. I have a 6 month Toshiba laptop with windows 7 home edition and Norton security suite. No new software or hardware installed ijn the last 2 months. Everything working fine until this am. When I started the computer up the screen remained black and I did not notice the harddrive light working. First time for this. So after several minutesof that, I held down the start button until it turned off and then restarted. It booted up normally. Went on online as usual, then closed IE 8 and went to click on the icons on my desktop and nothing worked. Right clicking on the desktop would not open the window so I could try refreshing it. So I shut it down. When shutting down it installed 2 updates. When it finally shut down and I rebooted and everything was working fine. Opened IE8 surfed a little, checked the icons and they were working. I closed IE8 and the desk top was frozen again. All the icons in the lower task bar worked ok and I could right click on the lower task bar and the window would open.
I shut it down again and it did the install of 2 updates again, Funny?? First time for that.
Well of course after the reboot the problem was still there. If I open the task manager there are 2 or 3 IExplore.exe running. If I end those processes everything on the desk top starts working as it should. If I open IE8 it asks me if... Read more

A:Solved: Windows 7 desktop freezes when IE8 is closed

I'm using Windows XP Pro but was having similar problems and called Dell support. They had me "Reset" my Internet Explorer. Very easy process and here is a good page with a great video on how to do this on Windows 7 machines with Internet Explorer issues like yours, the video is about half-way down the page.

http://support.microsoft.com/kb/923737

This process fixed my IE problems with freezing when closing and when I had an addition tab open to another page and then tried to close the tab, the computer would freeze-up.

Resetting IE fixed all those problems.

Hope this helps.


djs6673 said:


Also posted this over at windows 7. I could not find a IE forum.

Not sure if I am posting this in the correct place. Let me know if I should post in another section. I have a 6 month Toshiba laptop with windows 7 home edition and Norton security suite. No new software or hardware installed ijn the last 2 months. Everything working fine until this am. When I started the computer up the screen remained black and I did not notice the harddrive light working. First time for this. So after several minutesof that, I held down the start button until it turned off and then restarted. It booted up normally. Went on online as usual, then closed IE 8 and went to click on the icons on my desktop and nothing worked. Right clicking on the desktop would not open the window so I could try refreshing it. So I shut it down. When shutting down it installed 2 updates. When it fin... Read more

3 more replies
Answer Match 48.3%

Hello, this is my first post, so please be easy on me. I have three computers, two Dell laptops and a ZT Systems desktop. I upgraded them all to Windows 10. Everything seemed fine until I upgraded the desktop. The upgrade went as planned, but upon start up 8 out of 10 times the screen will freeze in place during the blue windows icon and "swirl" (lack of a better description) are displayed. I attached an image of what it looks like when it freezes, it's not my image, but an image I found online. Is anyone else having this issue? If so, how do I resolve it?
 
Thanks in advance!

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Answer Match 48.3%

My desktop automatically updated to windows 10 and when I boot it up, it takes me directly to a screen saying welcome to windows 10.  It gives me the option to click next and when I do, it just freezes.  I have not been able to log into my computer since this update.  There are no restore points avaiable.  Please help!

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Answer Match 48.3%

Hi,

My computer goes through the boot process, I put in the password, and just after I see the desktop, it freezes. Most of the desktop icons remain white. The hard drive is sounding like it's still active and the HD light continues to flash. It will start in safe mode, though.

I've tried to restore it And ran a virus scan. I've tried re-seating the memory and video card. I don't have any "spare parts" to try and swap out nor do I have the budget (6 kids) to just buy other parts to "hopefully" fix it, and like all of you, I really need this running asap.

Any help or suggestions you can give would be greatly appreciated! Thank you very much!

A:My computer freezes just after the windows desktop starts

Hello and welcome ashaw mate run these in safe mode first up

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2

If you can get Speccy to run say from a stick made on another machine then let us know what the temps are.
https://www.piriform.com/speccy
I would also like to see what the PSU is putting out too but if the machine is not running past that Window then can you measure the volts on the 24 pin with a digital multimeter - they are not expensive and let us know what the different coloured cables produce.
You just need to put the black lead into any black cabled pin on that socket and then just test the rest ie red , yellow and orange to find the volts. There is one cable that is grey (pin 8) I am interested in what that reads.
See this ATX 24 pin power supply connector pinout diagram @ pinouts.ru just make sure you ground any static electricity from yourself before you touch anything inside the case ie touch a water tap or suchlike.

9 more replies
Answer Match 48.3%

Hello all,
I think my problems are of various nature and I start to think it might be hardware related but not too sure. Let me explain a bit about the history.

Around April this year it started, that my Windows 7 pro 64bit system, which was running fine for 2 years had it's hicups. When running Chrome or Skype it just started to freeze every now or then apps didn't run at all. I believed it's was an application issue, but in the end I wasn't able to fresh install Skype anymore so I ran a Malware check.
But no malware was found.

So I thought maybe the registry is so messed up that I might have to look into a fresh install. Also I thought that way I get a fresh clean system and remove old entries that just slow down my machine. I didn't mind doing a clean installation at this point.

I had various problems during the reinstall and ended up till now with roughly 8 reinstallations of my system. All went fine up to the point, when I had to update the netframework. At that point, the updates just failed.

With the latest reinstallation I just skipped the windows updates from 2012 alltogether and it ran fine for a while. Now I get again random freezes (black screen, like if the monitor just switches off) or on boot up it can't find the Desktop and tries to configure it for around 5 minutes.

I ran malware checks, used ccCleaner and avast. Everything looks fine. I also ran the svc check that I found somewhere to do, but wasn't sure how o interpret the data.

I now ... Read more

A:Windows 7 randomly freezes, sometimes starts up without Desktop

Please post back a screenshot of your maximized Disk Mgmt Drive map and listings, using the Snipping TOol in Start Menu. We can see if its configured correctly from that.

Then start working through these Troubleshooting Steps for Windows 7.

If you withheld installing all Windows Updates after a reinstall then you are not running Win7. YOu should install all Updates and run with Updates set to Automatic. The possibility of Updates messing up your PC is less than one in a million so there is something else wrong most likely.

I would look over these steps which spell out how to get a perfect Clean Reinstall - Factory OEM Windows 7 as if you stick closely to them and use only the tools and methods within then you will be assured of having a perfect install. You can then backup a System image in case it becomes irreparable, used to reimage the HD or its replacement in 20 minutes.

Installs should also always be done with only the target HD plugged in, to avoid interference from other HD's. This alone could be a problem which we should be able to see from the screenshot.

9 more replies
Answer Match 48.3%

I got a bug today. I was playing a 3D game (Street Fighter V), and it suddenly froze. I reset my PC, and suddenly my pc will freeze whenever I open it up Normally and try to login. It will show "Preparing Desktop" and then the little circle will stop spinning. Before I did the clean boot, I could also hear sounds going on in the background from my startup programs, but the Welcome screen persists. Sometimes I can even still move the mouse, but I just can't move the welcome screen. 
I can open up Safe mode no problem, and when I uninstalled my drivers for my Nvidia card, I can open it up with a normal boot...just without graphics drivers. However, whenever I reinstall my drivers, I get the freeze error again. It's very frustrating.
I've tried a clean boot, and no dice. Cleaned the PC of dust, and reseated the GPU, same problem. The only thing that works consistently is safemode with networking.
I did a bootlogging and got a whole bunch of driver errors, but I don't know if that's useful at all. But I noticed this:
 

Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
Loaded driver \SystemRoot\system32\drivers\disk.sys
Loaded driver \SystemRoot\system32\drivers\CLASSPNP.SYS
Did not load driver @hal.inf,%acpi_amd64.devicedesc%;ACPI x64-based PC
Did not load driver @oem87.inf,%nvvad_waveextensible.devicedesc%;NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Did not load driver @oem87.inf,%nvvad_waveextensible.devicedesc%;NVIDIA Virtual Audio Device (Wave... Read more

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Answer Match 48.3%

Y700-34ISH Desktop (ideacentre) (90DG)
 
Windows 10
 
my pc is only 3 days old and still brand new out the box. however it will peroidcally freeze for no reason causing me to hard shut down by holding down the power button. it will freeze even more so when im attempting to install a game onto my pc.
 
i spent over $1,000 on your product and it cant even install a game without it freezing up and crashing EVERYtime.
 
im on the verge of returing this product in for an exchange depending on the support and response i get from your team in regards to your product and my problem.










Solved!
Go to Solution.

A:Y700 Desktop PC freezes periodically under Windows...

I have this same problem with my y700. I've had it a little more than a week and will also freeze if I let the computer go to sleep. I try moving the mouse or pressing keys on the keyboard and the computer will be completly unresposive forcing me to hard shut down the computer.

9 more replies
Answer Match 48.3%

I have an Acer Aspire laptop running Vista with an Intel Celeron, all less than a year old. Recently, when I try to boot my computer, it is taking a long time at the green progress bar screen and then again at the welcome screen. When I get to the desktop, there's a black screen instead of a desktop background, and nothing will load. No taskbar, application tray, no icons, nothing. Can't use start menu, anytime I move the mouse to that vicinity I get the little blue circle. None of the applications that used to boot come up, zip. The only, literally only thing, I am being allowed to do is to use ctrl/alt/delete. Many restarts and log-offs have done nothing. I have tried cancelling and then reloading explorer.exe in task manager, and it does the same thing. I have run various virus scans and spybot scans and nothing has changed, no problems found. I have tried system restore, but when I tried it failed, and then when I went to try again it had somehow erased all my restore points. The computer did this a week ago and system restore fixed it and it seemed fine restarting/booting since then, but now the problem is back. I didn't even restart, just came downstairs today to find, coming back from the screensaver, that it was at this screen from when the updater must have restarted the computer! As I said, there was a Windows Update last night, could that have caused this? Again, all the Windows diagnostic tools (chkdsk, memory scan, startup problems scan) have found... Read more

A:windows explorer freezes/desktop won't load

12 more replies
Answer Match 48.3%

Not sure if I am posting this in the correct place. Let me know if I should post in another section. I have a 6 month Toshiba laptop with windows 7 home edition and Norton security suite. No new software or hardware installed ijn the last 2 months. Everything working fine until this am. When I started the computer up the screen remained black and I did not notice the harddrive light working. First time for this. So after several minutesof that, I held down the start button until it turned off and then restarted. It booted up normally. Went on online as usual, then closed IE 8 and went to click on the icons on my desktop and nothing worked. Right clicking on the desktop would not open the window so I could try refreshing it. So I shut it down. When shutting down it installed 2 updates. When it finally shut down and I rebooted and everything was working fine. Opened IE8 surfed a little, checked the icons and they were working. I closed IE8 and the desk top was frozen again. All the icons in the lower task bar worked ok and I could right click on the lower task bar and the window would open.
I shut it down again and it did the install of 2 updates again, Funny?? First time for that.
Well of course after the reboot the problem was still there. If I open the task manager there are 2 or 3 IExplore.exe running. If I end those processes everything on the desk top starts working as it should. If I open IE8 it asks me if I want to return the last webpage since the program was abruptly ... Read more

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Answer Match 48.3%

I have windows 7 and it has been working ever since I got it (about 1 month ago). Now though, it booted up correctly and everything seemed fine, but when I went to open another program from the super-bar (taskbar), nothing was clickable. I tried to open it from the desktop, but nothing there was clickable either. Not even the gadgets. I hit CTRL-ALT-DEL and went to Task Manager, but that wouldn't start either. The only things that weren't frozen were the programs I had open at the time (Firefox and Digsby). I have an ASUS U50V laptop with 4 GB of DDR2 RAM, a Nvidia GeForce G105 M graphics card, and and Intel processor. I would post more information, but as for the moment, my task bar has frozen. I read some other posts, but those didn't help much. I updated my Nvidia driver, but that didn't help either. I also read that I could underclock my processor, but I couldn't figure out how in the BIOS menu.

I have done an automatic software update and from then on it has been screwy.

Please, if you can help, that would be greatly appreciated. I would like either solution to fix this problem or just to back up my registry (only for installed programs) so I can reinstall Windows 7. Also, any information on what programs and add-ons are installed so I can re-download them would be helpful. I have put most of my programs on my second partition so that's why I only need to know how to back up the program files registry. Thanks!

EDIT:
Another thing that I j... Read more

A:Solved: Windows 7 Freezes (Desktop/Taskbar)

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Answer Match 48.3%

Hey guys, advanced thanks for all of your time. I'll try to give you some basic information about my computer before it went down south..
Ok, so I upgraded to Windows 7 a few weeks ago, everything was fine, all my hardwares were compatible and my games ran fine and all that.
Yesterday, before I went out, I left Norton Antivirus on a full scan and I checked the box where it says Shut Down after completion (I dont know if this is relevant but it might help..). So today when I got back home, my computer was off as expected, and I turned it on, fired up a game (the game wasn't demanding at all) and was playing great for about 10~20 minutes then it started kinda laggin and then it crashed and gave me the Blue Screen of Death, with artifacting, which is like random white lines everywhere. So I restarted my computer and it was the same, artifacting everywhere, and some other time when I restarted it was ok and it got to the desktop screen for about a minute and then it would just freeze. I tried with another graphics card of mine, an older version, and the artifact was gone, but the crashing when it gets to desktop on start up persisted. So I went into safe mode, and ran msconfig and unchecked all of the non-microsoft application on start up thinking that it might be a program confliction issue, but it wasnt, because when I restarted the computer, it was the same, just crashing when it loads the desktop. So I got pissed and tried to reformatting the computer with the Windows 7disk, ... Read more

A:Windows 7 Freezes When Desktop Loads on Startup

BTW, when I still had win7 installed, i could stay on safe mode forever and it wouldn't crash or freeze, oh and the graphics card that was artifacting, I called EVGA(which is the card's company) they said it was the card's problem and it is pending RMA right now.

4 more replies
Answer Match 47.46%

Hi there, this has only started recently and i am unsure why.

After i login (which happens automatically) Windows XP loads the sound deelie, and the desktop and then appears that the startbar / explorer freezes for a long period of time.

At this stage i only have 18 processes running, which is 10 or so less than i usually do ^^;;

After a 2 or so minute wait everything just comes out of it's coma and starts running fine.
This is incredibly annoying, and if anyone has any solutions, please let me know!!

Cheers. Thanks for your help.
- Deluxe
 

A:Windows XP freezes for 2-3 at Desktop - No other applications can load in this time.

9 more replies
Answer Match 47.46%

So today I tried loading up my computer and for whatever reason, after loading up the desktop, weird things start to happen. For one, anything I try to click gives me nothing. I can't load up any programs, I can't click the start button, nothing. Second, my network icon in the bottom right (in between volume and PC issues) keeps giving me the repeating circle, saying something's loading. After a while, my screen will go black and will reappear with my task bar a different color. I can't do a ctrl-alt-delete either.

In safe mode, everything works fine. I have no idea what the problem is but here are some things I've tried already.

1. Malwarebytes says nothing's wrong.
2. I rebooted using default options from the BIOS and that did nothing.

I have no idea what this problem is or what I should do and it's starting to get really annoying.

Edit: I also just tried to do a clean boot and that fixed nothing either.

Edit 2: Also did a Diagnostic Startup and the problem was still there

A:Windows freezes on desktop, only works in Safe Mode

Welcome to the forums!

Have you tried a system restore to a point before this started? Have you thought about a repair install or maybe even a complete reinstallation? We have many excellent tutorials here at the forums, here's a couple on how to do that if you're so inclined :

Repair Install

Clean Install Windows 7

Clean Reinstall - Factory OEM Windows 7

4 more replies
Answer Match 47.46%

I have the same problem. The loading of programs into the system tray 'pauses' for 1-2 minutes before everything continues normally. During the pause other programs can be run from the desktop but nothing can be accessed via the taskbar or system tray (hourglass icon appears when cursor is over sys tray & taskbar). This has only started in the last week. I have removed all programs i have installed after the problem started but it has made no difference. The PC has XP sp2.
Most times it pauses with Norton AV loaded but disabled (red cross) but this is not always the case. And NAV is always enabled when the pause ends.
 

A:Windows XP freezes for 2-3 at Desktop - No other applications can load in this time.

Hi bax and welcome to TSG,

I have split your post off into a thread of its own. It's not a good idea to tack onto an existing post as you may get overlooked.

Please do this. Click here: http://www.majorgeeks.com/download3155.html to download Hijack This.

It’s very important that you save it to its own folder on your hard drive, such as program files (not temporary files or the desktop), so that it can create proper back-ups and be able to restore them if necessary.

Close all open windows and open Hijack This. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and then save it to NotePad. Click on “Edit” – “Select all” – “copy” and then “paste” into the thread.

DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed.
 

1 more replies
Answer Match 47.46%

I formatted my hard drive recently and ever since that, my laptop has a whole list of problems.
1) Windows would sometimes freeze during startup at the "Starting Windows" black screen. Even after getting to the desktop, sometimes it would freeze up there. I have to power shut down my laptop to shut it off.
2) When I pull up my power options to try to change the plan settings, it says "Your power plan information isn't available." I have been able to change it before though. I have tried a solution by going into cmd.exe and typing powercfg -restoredefaultschemes, but that didn't work.
3) When I create a new folder on the desktop and rename it, the folder still says "new folder" and can't be moved. It does show up after I refresh my desktop.
4) My antivirus shows that a malicious url was blocked, containing win32.blackbeard(?) and it came from the Skype.exe process. I've never had trouble with Skype before and now I can't even use it properly.
5) When I play the online game Maplestory, a message pops up saying "Windows must restart because Plug and Play service terminated unexpectedly" or "Windows must now restart because DCOM server terminated unexpectedly" and my laptop restarts.
6) My Windows Update doesn't work. I have it notifying me when updates are available but when I try to update, it fails.
Here's my dds:
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.17267
Run by Carmen Old Laptop at 14:44:45 on 2014-01-08
Microsoft Windows 7 Home Premium... Read more

A:Windows freezes on startup, at desktop, all sorts of other problems.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/520127 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

2 more replies
Answer Match 47.46%

Hi Guys,

I'm not sure how descriptive I can be. When I start my computer, it freezes soon after I am able to see my desktop and is unresponsive to anything. I have Windows XP SP2. My brother uses this computer as well though he is away for the weekend. Otherwise I would ask him if he has tried anything. Please advise on what I should do next.

Thank you!

A:Windows freezes completely 10 seconds after I am able to view my desktop

Hello. Can you get into safe mode?I think it's best for your computer, to look for an infection. Just follow the steps on http://www.bleepingcomputer.com/forums/topic34773.html (Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help). When post your (Hijackthis log +) DDS Log: Be patient, it's very busy at this forum. A professional expert will view your logs and will help you with that problem. Do not use tools (like ComoFix) without professional experience/helper.Good luck.

5 more replies
Answer Match 47.46%

Config:

Hardware: Desktop

Intel i5-2310 sandybridge processor
Gigabyte GA-H61M-DS2 ver. 2.2 Motherboard
Transcend 4GB 1333MHz RAM
No External Graphics

Software:

Dual Boot - Windows XP SP 2 x64 and Windows 7 Ultimate x64.

Problem:

Everything is working great in XP. After installing video drivers in windows 7, the wizards asks for restart. When i restart windows 7 hangs just after the "starting windows" logo, just at the welcome screen. It is not random, everytime it freezes at the same point. The system hangs and the display is just horizontal garbage lines and I need to hard reset the CPU. Without the video drivers, windows 7 works fine.

Things I tried:
1. Drivers from Motherboard CD/DVD.
2. Drivers from Gigabyte Website.
3. Drivers from Intel Website.
4. Changed the SATA mode to AHCI/IDE in BIOS. XP wont boot in AHCI.
5. XP shows Intel 2000 processor graphics. CPUZ tool in windows 7 shows Intel 1000-T.

A:Desktop freezes after installing video drivers in windows 7

so you tried uninstalling the bad drivers and going back to the old ones?

2 more replies
Answer Match 47.46%

Hi Guys,I'm not sure how descriptive I can be. When I start my computer, it freezes soon after I am able to see my desktop and is unresponsive to anything. I have Windows XP SP2. I can boot into safe mode with networking but normal safeword does not seem to work. I am using a laptop to post as I can't get on the internet with the infected desktop.Please see the following logs. If you require the "attach" log, please let me know. Thank you for your help.*********************************************************************DDS (Ver_10-03-17.01) - NTFSx86 NETWORK Run by Administrator at 11:09:28.03 on Mon 09/06/2010Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_17Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2047.1797 [GMT -4:00]============== Running Processes ===============H:WINDOWSsystem32savedump.exeH:WINDOWSsystem32svchost -k DcomLaunchsvchost.exeH:WINDOWSsystem32svchost.exe -k netsvcssvchost.exesvchost.exeH:WINDOWSExplorer.EXEH:Documents and SettingsAdministratorDesktopMalware Removal StuffMalwaredds(2).scr============== Pseudo HJT Report ===============uStart Page = www.google.camRun: [iTunesHelper] "h:program filesitunesiTunesHelper.exe"mRun: [DAEMON Tools-1033] "h:program filesd-toolsdaemon.exe" -lang 1033mRun: [GrooveMonitor] "h:program filesmicrosoft officeoffice12GrooveMonitor.exe"mRun: [QuickTime Task] "h:program filesquicktimeQTTask.exe" -atboottimemRun: [SunJavaUpdateSched] &... Read more

A:Windows freezes 10 seconds after I am able to view desktop on startup

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

22 more replies
Answer Match 47.04%

HELP!!!!!! My computer got hit with a Trojan yesterday slowing down the entire machine in normal mode and taking out my Norton.

In normal mode, I load windows, sign in w/ my password, and windows desktop fully loads except for the tray icons to the lower right where Symantec is suppose to be. My cursor is able to move across the screen, but the moment I click on ANYTHING, it freezes completely.

In safe mode, I still have most of my access. I've run all the following scans as well as the guide provided but no luck. Here's where I currently stand:

1.) Norton Symantec - no viruses detected, but unable to perform live update. Downloaded the new signature definition file....still no new virus detected.

2.) Eset Online Scanner - initially removed Win 32/PrcView and Win32/Agent.HZBURL Trojan......subsequent scans are clean.

3.) Spybot Search and Destroy - removed some registry keys (though they looked normal to me).

4.) TrendMicro Online Scanner - clean. No virus detections. Unable to install rootkitbuster and run.

5.) SuperAntivirus Scan - log attached. Mostly clean. 1 infection is from a disabled windows popup that I have....

6.) MBAM - clean. Unable to detect anything wrong (log attached).

7.) Combofix - log attached.....I don't know. I see a bunch of locked registry keys that do not look familiar to me.

8.) RootRepeal - it ran and crashed. Completely froze and did not respond at all.

9.) MGTools - it ran and crashed. "applic... Read more

A:Windows Freezes After Loading Desktop - Trojan +Rootkit Infection?

Hello Asswhoopermcdaddy , <---LOVE the name Sorry for the delay. If you still need help, please post a new DDS/HijackThis log and I'll be happy to look at it. Thanks,tea

2 more replies
Answer Match 47.04%

Every time i try to open a folder ( Mycomputer , MyDocuments , etc. ) explorer.exe freezes for about 5 min and then the folder opens. Sometimes it doesn't open at all and i have to restart it using Task Manager.
I had this problem before but somehow i fixed it. The folders won't open but after 1 folder has been opened the problem stops ( until i close all folders , then i have to wait 5min again ).

I tried using Desktop Maestro , MalwareBytes , AVG scan and defragmenting the disks... nothing seems to work.

The first time i had this problem i did scans and then i deleted some files to make some space , restarted my PC , restarted explorer.exe , deactivated some programs on startup and then the problem was fixed but i don't know which of these did it.
Also i rarely Shut Down my PC , mostly put it on Sleep, could that cause problems?
 

A:Solved: Windows Explorer Freezes after i open a folder from my desktop

11 more replies
Answer Match 47.04%

I've an Asus f5sl laptop with Vista Home Premium (32bit) but it's been freezing on me lately.

When I boot up, it gets to the black screen with the green bar but after a few seconds, the green bar freezes and I can't log in. Occasionally it boots up after around half an hour but then Vista periodically freezes for a few seconds before resuming (which is annoying when trying to write out something etc)
I don't see any problems in Safe Mode so is possibly a driver? I've updated all my drivers, completely updated using WIndows Update, ran antispyware, used System Restore etc

Only problem is; I've moved to a new country, and like a fool, I left my Vista start up disk back home. Which I would otherwise have tried.

Thanks

A:Vista freezes at green start up bar/freezes for a few seconds on desktop

Hello kickoutthejams,
Have you tried running system file checker ?, follow the link and see if it helps, there are other ideas on there too.
Good luck and post your results, thanks.

System Files - SFC Command

6 more replies
Answer Match 46.62%

My problem: I have been experiencing (situational) freezes while using my PC, these freezes require me to hold down the power button and reboot.

Details: The situations in which my pc freezes is in low or next to no stress situations, this includes; sitting on the desktop, browsing the web, idle mode, messaging people over steam and msn, and many other little things that shouldn't be causing any problems, right?

The situations in which my pc does not freeze is in games (to avoid my pc freezing while typing this I am sitting in the main menu of a game using the Steam web overlay). I can play intensive games at their maximum settings and my PC never freezes, unless it is the game's fault, and that has only happened on one occasion. It does not freeze when in low stress gaming situations either, like in the main menu of a game.

-

I think it is hardware related, as it happened on both of my completely separate (and individually formated) installs of Windows XP and Windows 7 (I reinstalled Windows 7 once).

This problem has occurred with both out of the box and fully updated drivers for all pieces of hardware, on XP and 7.

Errors messages:

All error messages occur before my OS is loaded and just after I have rebooted after a freeze. On my old XP install it froze and actually had to recover the system BIOS, this is when I noticed a red and orange light on my motherboard, along with 3 other green lights (the 1st one is red, the second is orange). I don't kno... Read more

More replies
Answer Match 46.2%

This was difficult to summarize in the title because it does a series of things.
 
I've visited this site for many years but haven't posted before. I consider myself a relatively advanced computer user, but this problem has exhausted my diagnositic skills.
 
OS is XP pro. The computer is from the early Vista era, but I had them load XP instead when I bought it.
 
Because I am not constantly watching the computer, I don't have every step in the exact sequence. (I switch between two computers as I slowly transfer everything to the new one.) The problem happens when the computer has been running for at least a couple of days, as far as I can tell, so I can't simply recreate it at will. It has happened fairly regularly for the past month at least.
 
This can happen when few or no programs are running. I usually turn on that PC because there are a few things I still need, but once it started having this problem, it's rarely more than Skype and my email, sometimes only Skype or nothing. Lately, I've avoided opening a browser.
 
One of the first symptoms is some of the desktop icon text turns black instead of the normal white I selected. You can see that in the last photo. At that time, some text had re-appeared after missing for a while (clicking on the icons can sometimes bring back the text).
 
Eventually, text disappears from places like the title bars, list of email, etc. (not text in a document, but that would probably disappear too if I didn't cl... Read more

A:Desktop/windows items turn black, disappear, computer eventually freezes

  Obviously something's not right with that computer, and I have to say it sounds like some kind of virus/malware.  I'd try booting that XP system to Safe Mode and doing scans with Malwarebytes and Avast.  Some viruses can hide in normal mode.  If that doesn't work, there're programs you can download from here ( http://www.bleepingcomputer.com/download/windows/ ) including AdwCleaner, Junkware Removal Tool, and TDSSKiller, but let's wait and see if the Safe Mode scans will help.
 
 As you appear to know, MS dropped support for XP 4/8/14, so it's just going to become more and more susceptible to problems with time.  I assume you're copying things to that new computer to resolve that very thing.  If all you need is the data, you could always remove the hard drive, put it into an inexpensive enclosure (around $25 cost), and plug it into a USB port on the new computer.  You could also boot a Linux disc or flash drive on the old computer and do the copies that way.  Ubuntu, Mint, and Puppy versions are three that I'm familiar with and know to be easy to use.  You can read about and download a Ubuntu ISO file from here: http://www.ubuntu.com/download/desktop .  You can then either burn it to a DVD or put it on a flash drive using the directions here: http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows .
 
Good luck.

3 more replies
Answer Match 44.94%

Hey,

I am running a desktop that freezes within 3 minutes of Windows XP and showing the desktop. Keyboard won't work and sometimes mouse cursor is able to move. I tried system restore, recovery console (which caused me more grief because it overwrote my Vista MBR), NOD32 scans, Ad-aware scans, Spybot scans, and ClamWin scans. I don't know how this happened. A few days ago, I came back to my computer from watching TV and it was frozen. I had to manually reboot with the button and it's been like this ever after.

D:\ is my Windows XP partition.

Logfile of HijackThis v1.99.1
Scan saved at 6:04:13 PM, on 5/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
D:\WINDOWS\system32\CTsvcCDA.exe
D:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
D:\Program Files\Canon\CAL\CALMAIN.exe
D:\WINDOWS\system32\wscntfy.exe
G:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) -... Read more

A:HJT log - Desktop computer freezes within 3 minutes of loading desktop

Bump.

13 more replies
Answer Match 39.9%

Hello, this is my first post :)

I got a problem that appeared suddenly out of nowhere, with no apparent reason.
My desktop (explorer.exe really) freezes/hangs immediately everytime I do one of the following:

* Right click on any file on the desktop (or in file explorer)
* Try to move a file (drag n' drop)
* Mark a file and press ALT + ENTER (to see file properties page)
* Press WINDOWS + E (to start explorer) (I CAN start explorer via the shortcut though)
* Try to delete a file
* Try to copy a file

I then have to kill "explorer.exe"... when I kill explorer.exe it doesn't automatically restart like it usually does, instead I have to Run "explorer.exe" to get my desktop back. (which is wierd)

I've tried installing alternative desktops/shells like LiteStep and ROSexplorer but the same happens with them. (which is interesting).

Also, when I right click on any item in Opera download manager, Opera freezes too (but not explorer.exe).

So I am now unable to copy/delete files and therefore I am not optimally happy at this time :/
I actually have to use various programs to copy files, for example to copy an image file I have to start my image viewer and choose "Save as..." to copy the image. To copy a video file I use my mediaplayer etc. (so copying actually works on the filesystem level, but not with explorer).

I consider myself to be quite able when it comes to computers (I manage our home network / I program etc) but I cannot... Read more

A:Desktop freezes

nic, does the same thing happen in your other user accounts or only the one? I'm probably veering in the wrong direction but I wonder if it could be a profile issue, or have you ruled that out?

6 more replies
Answer Match 39.9%

When i boot all goes well until the desktop shows. At this point all my ICONS freeze but I can return things to normal by going into task manager clicking on CANCEL twice. At this point things return to normal. But occassionally the problem will return. I mostly use the internet and very little word processing.

A:XP freezes at Desktop

what are you cancelling in the task manager?

2 more replies
Answer Match 39.9%

Hello. Lately, my Dell PC is displaying this very annoying tendency to sometimes lock up, leaving Taskbar and Task Manager unusable (yet sometimes I'm still able to use whatever window I'm currently in- ususally the Firefox browser- fine, though I sometimes can't move the windows anywhere, they're locked in place.) so I can't manage anything.

This was happening, so I cleared out more space on my harddrive, now it has far more free space than it did before. At first it didn't seem to do anything, then for the past like two days it seemed like it did help and it was normally functioning again. (I had also updated and ran Malwarebytes, which I hadn't in a while, and it did come up with a lot of things, but they were all PUPs- however after I did that, Internet Explorer was finally functioning again, for the past while it had just had an error message and didn't go anywhere when you tried to search with it.)

But now, just yesterday everything including the browser windows starting freezing up and I had to restart again. I was getting concerned because this morning, it was frozen after being left on all night, so I restarted, and the account would lock up after a bit of having logged on, I had to keep restarting. I have to use the keyboard to activate the name-log in- bar to get to the accounts because the mouse clicks don't activate it to appear. I got lucky and it became a bit better after a few attempts, and I was able to make it onto the Internet.

My desktop backgro... Read more

A:PC Desktop Sometimes Freezes Up

Kindly post your full system specs (follow link in my signature for details) to download Speccy and post the snapshot of your system specs.

I think you may still be infected with more than just PUPs, so i suggest you follow these instructions for further help.

19 more replies
Answer Match 39.9%

Hi I have a problem with my pc its windows xp,well I was on the internet last night left it on a video I paused went downstairs for a few minutes I came back upstairs to find the computer restarted itself went on windows desktop came up with recovered from a serious error, so I clicked on report and to look at the report it did nothing. Reset pc a dozen times it wouldn't let me go on my web browser google chrome cursor just loads but nothing shows up on my pc like it normally would it just spent ages loading not doing a thing it froze. I couldnt check for viruses wouldn't allow me to do it on desktop but was able to safe mode ,I deleted temp files and did system restore and it was still the same where it's not allowing me to do anything I ask It to do. Pc is slow doesnt allow me to do anything plus a message came up trouble with communicating with kernel32.

Tried doing a reinstall of xp but cd wouldn't read and said ntldr is missing tried again it read but wouldn't do the reinstall. I did chkdsk it found errors but it was still the same when it came to trying to get it to load my computer and google chrome, i have eset and avg on my pc so I do have anti virus software on my pc. Don't know what's going on why its not letting me go on the net when I want it to,what do you think the problem is and what do you suggest I do?.also I can only do things on safe modd as its not allowing me to do anything on desktop.
 

A:PC freezes on desktop

Hi, you say you have Eset and Avg installed.
You only need one anti-virus program - using two will not protect you more but less, as they both try to protect the system.
While in safe mode, scan your Pc with one of the anti-virus programs.
[Disable the one that you are not going to use first]
Remove all that the anti-virus program finds.

Then try chkdsk /r
Boot from the Xp install Cd...when prompted press [R]
Choose Windows installation [typically by pressing [1]
When prompted for password.
Press Enter.
Then type
chkdsk /r
[note space before /r]

When the scan has fininshed.
Type Exit
And press Enter.
Let us know if you can now start in normal mode, not safe mode.
 

1 more replies
Answer Match 39.9%

For the last week or more, when I wake in the mornings I find the computer destop frozen, can't access any programs, or shut down the computer. I've tried control alt delete, but nothing breaks it. Mouse works but nothng else. Also, this morning found that the "windows" firewall was disables last night around 2:00 AM when no one was up, (event log had error activity), cold booted the computer and tried to turn on the firewall but Windows indicated it can't turn on. I've run AVG, maleware, Ad-ware but nothing is found. This is wierd that some of my word docs, and jpg's are blue and some are black lettered. This is getting frustrating, do I have a virus, or what?Sytstem; Windows XP professional version 2002, with sp3, computer is intel celeron cpu 2.66, .99GB of ram. Here's also the "hijack this" log I ran this morning if this helps.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:53:25 AM, on 6/3/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.17023)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\... Read more

A:Desktop freezes

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Answer Match 39.9%

Hi. I was going to go change my desktop, but when I opened up the display properties and click "desktop", it just sat there and start to be unresponsive. All the other tabs work perfectly fine. I've tried rebooting, and I tried re-installing my video driver. The weird thing is that it works on the guest account, but not mine. Any idea how I could fix this?

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Answer Match 39.9%

Hi

I have a rather minor but annoying problem. I startup up my pc and everything loads fine. When I click the start button to access the start menu my pc freezes up for a few minutes then retuens to normal. Any ideas how to stop this annoying problem? Any advice is much appreciated.

Thx

A:Desktop Freezes up

wish i could goto ineland buy me a ticket and ill come lollol im irish and
i cant tan even to save my life lol

hav eu installed any new drivers or windows updates
or software

and post ur dxdiag

and see if there are any flags in the device manager

click start / (in start search) type dxdiag click save all info

click start / (in start search) type device manager click view show hidden devices

and does it freeze ever time bring up the start menu

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Answer Match 39.9%

hi. i startup my compy and click on my login name and enter the pass and the screen loads to my desktop. all the icons on the bottom rite tray load and stuff but then everyhitng just freezes. i cant click on nothing or whatever, the mouse moves around but thats it. in task manager (if i open before freeze) it shows "system idle process" taking like 99 cpu and there is like 5 svchost processes in the works. how could i fix this problem? i'm cureently just using safe mode with networking so help would be appreciated!
 

A:xp freezes at desktop

System idle process taking up 99% is normal.
Question: Do you have Spybot S&D and are you using the spybot host file?
A large host file in windows xp can cause this slowdown.
 

3 more replies
Answer Match 39.9%

My Dell desktop (Inspiron 530) with XP Professional, freezes up for no apparent reason and I have to close down manually. It doesn't seem to be related to any particular software. I have an abundant supply of ram left. I can move the Mouse arrow, but it won't control any functions.

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Answer Match 39.9%

After using the Erecovery on my desktop, my computer now freezes after using it for 30 minutes.  I have to manually shut it down and restart in order to use it for 30 more minutes before it freezes.  I cannot locate my original recovery disk, but have the one from my Acer laptop.  Can I use these or can I create a new set of disk now that I used recovery?  Or will it freeze while trying to create a new set of disk.  I used the recovery that sets it back to "out of the box" recovery.  Any help would be greatly appreciated.  I have pulled my hair out for days!!!










Solved!
Go to Solution.

A:Desktop Freezes!

I was able to create a new "system repair disc" but was not able to create a "recovery disc" before it froze.  I used the system repair disc using the alt f-10.  Seems to be running good.  Has not frozen.  Will try again to do a new set of system recovery disc for the future.












View solution in original post

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Answer Match 39.9%

I've been experiencing random freezes on the desktop for a few days now. I can't identify any possible precursors to the freezes as they even happen during the windows splash screen (where the little blue bars scroll across... before the log in screen). I have no idea what would be causing this... I have a tier 2 450w psu with more than enough voltage (i don't feel like opening it up to look right now) to run my 80gb harddrive, my 8800gt, my athlon 64 x2 6000+, 2gigs of ram, and an asus low end mobo. besides, it's never happened before. help!

thank you in advance
 

A:Desktop freezes

update: just got a bsod

win32k.sys

page_fault_in_nonpaged_area

stop: 0x00000050 (0xBA0815B0, 0x00000001, 0xBF832335, 0x00000000)

win32k.sys - Address BF832335 base at bf800000 datestamp 41107f7a

and the error report from event viewer:

Error code 10000050, parameter1 ba0815b0, parameter2 00000001, parameter3 bf832335, parameter4 00000000.
this is happening all the f*cking time now and it's extremely irritating
 

42 more replies
Answer Match 39.9%

I recently purchased this PC

CyberPowerPC Gamer Ultra Desktop AMD FXSeries 16GB Memory 2TB Hard Drive Black GUA2200B1 - Best Buy

It came with Windows 10 home. This PC randomly freezes. A lot when I use the XBOX App & if I want to record game play. I had 8.1 Pro. So I installed that via DVD & upgraded to Windows 10 Pro. Anything I can do to stop the freezing ? Or find out whats causing it ? & this would freeze before me install the Realtek driver

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Answer Match 39.9%

I have Windows XP and sometimes, for no reason that I can detect, the desktop freezes-the mouse cursor shows a hand, and no programs will open-the only fix is to restart--this is frustrating-ant idea what is wrong?
 

A:Desktop Freezes

Here is one... Do you have any Iomega drivers installed? If so, go to the Control Panel and remove them.
Here's another....Do you have an up-to-date anti-virus program?
 

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Answer Match 39.9%

HELP im told i will have to renew my computer. when i log in everything goes ok until i get to the desk top then when i click an icon nothing happens. when i move the cursor down to the toolbar to click another programme the cursor changes to an egg timer and freezes so i cant go any further. the only thing i can do is ctrl alt del this opens task manager box.its the same in safe mode and i tried restore but there are no restore points.when my daughter logs in spysherif runs and we cant do anything it just freezes we never had spysherif before this happened.the daughter exam work is on the computer so i dont want to format any ideas anyone .thanks cattch08

A:xp desktop freezes

I am going to move you to the security section. This sounds like malware.

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Answer Match 39.9%

If I drawing a square around a group of desktop icons and then click outside the square to de-emphasize, the desktop will many times freezes up. Start menu and everything else works fine. A simple restart will reset the desktop.

I run Win 7 x64 Home Premium with an Asus PQ5-EM and Intel E8400 and with 8gb OCZ DDR2 PC6400 Reaper.

A:Desktop Freezes Up

Hello, welcome to the Forums!
This would not be the first course of action for most of the users here, but since it has been 8 hours since your post, and nobody else has answered, can I recommend a Repair Install?
Just a thought. No guarantee it will work, but it certainly won't hurt anything.

1 more replies
Answer Match 39.48%

Yesterday, I installed McAfee VirusScan Plus onto my computer, all went well, until after installation, it required to sign into McAfee. At that point, everything seemed to freeze up. I restarted my computer, and everything loads up fine, until my screen turns black, then everything seemed to become inactive. I'm not sure, but everytime i turn on my computer that happens.

A:[SOLVED] Desktop freezes

ok, i managed to get into safe mode, and uninstalled McAfee and other programs that may have caused the problem.

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Answer Match 39.48%

Hey have no idea when this started to happen but now all the time if I press on the desktop with the right click, it's that it's shadow on the column then when I move to it and press the Adjust so stuck on the column on the desk, and the only way you can deselect it by changing the resolution then change it back, put two pictures also what it looks like so you can see lightening, this is the picture when it is shaded Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting, this is when it freezes on the desktop Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting, Btw Anpassa means Adjust in english got swedish langauaes pack. Sorry if it in the wrong section mods but i have never encountered this error before so got no idea what it is

A:Icons on the desktop freezes

Solved the problem by Performance Options, Hide menus gradually after you click, So any admin / mod can lock thread

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Answer Match 39.48%

Every time I got to bed my computer is working properly, I was up to see its frozen. All that runes over night is a online radio from Shoutcast.com And Facebook. It just started to do this a few days ago, I have ran a AV scan and got nothing and i defraged. What could be the problem?

A:Desktop freezes over night.

Welcome
Here are some of the most prominent causes and cures of freezing

Welcome

Here are my solutions to freezing, and an excellent article, which I hope is of some help
Go to search type device manager and look for any yellow warning markers
Download and run malwarebytes, a full scan after you update
Run antivirus scan
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.
Test in safe mode, does it still happen?
Try with clean boot..
http://support.microsoft.com/kb/929135

http://www.geekstogo.com/forum/topic...ing-memtest86/
http://support.microsoft.com/kb/929135
http://malwarebytes.org/
http://www.almico.com/speedfan.php

http://ezinearticles.com/?Troublesho...blems&id=39981

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Answer Match 39.48%

My laptop freezes during booting and always in the same manner. The system starts normally, giving me the F2 and F8 options. Afterward the system will be dark for a good 2+ minutes and then load the desktop background image in low resolution. The mouse cursor is also available and active. However, no folders are visible and right-click does not work. In other words, I cannot interact with desktop in any way.

I have gone through safe mode, safe mode with command prompt, repair mode, last known good configuration, and debugging mode. In every case the system immediately goes dark until the desktop background loads as described above. I am out of ideas and would appreciate any advice you can give. Thanks.

A:Booting always goes to desktop then freezes

Try booting to an installation disk and running the startup repair options.
If these fail, try opening the cmd prompt from the repair options, and running sfc /scannow /offbootdir=X: /offwindir=X:
Just replace "X" with your drive letter (in the recovery environment, it is usually D)

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Answer Match 39.48%

My system specifications are as fallows- Computer name- Dell Inspiron 545,
Processor- Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50 GHz 250 GHz,
RAM- 3.00 GB
Graphic card- ATI Radeon HD 4300/4500 Series with 512 MB Ram and
System type- Windows 7.64 bit Home Premium Operating System.

My desktop just freezes when its half way through booting. Some times it completes booting but then I am faced with a error message which says "Alert Previous attempts at booting this system have failed at checkpoint (50)", the computer even then cannot communicate with keyboard and mouse but accepts only on key from keyboard I am not sure but it is F1 or F2. After pressing the key I am faced with a blank screen which looks like in DOS mode with cursor blinking and there is still no communication with keyboard and mouse.
But sometimes it just completes booting and starts normally. Also I have noticed that my computer also hangs for about 5 minutes at the windows start up screen and the booting takes much more longer than before. I am having this problem for more than three weeks now.
I also tried opening the desktop and switched the two ram sticks that I have. First I inserted the 2GB ram then I removed it and inserted the 1GB ram. Then I inserted both the ram sticks together. The computer responded properly throughout the tests that I ran. But now after I closed the computer lid, attached all the peripherals, it hanged after I restarted the system. This time completely. It did not ev... Read more

A:Desktop freezes while booting

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Answer Match 39.48%

Hi everyone, new to the site and looking for some professional help with my PC.

Here's my issue...

A couple months or so ago my desktop started freezing randomly, have to do a hard shutdown by holding the power button.
I've tried restoring to an earlier point but still have the problem.
Never receive a blue screen of any kind.
All drivers are updated.
After every feeze and reboot Event Viewer shows Type: Information, Source:nvata, Event ID: 2, Description: Device identified.
Data:
0000: 1b 00 0c 00 01 00 60 00 ......`.
0008: 00 00 00 00 02 00 de 40 [email protected]
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 06 00 54 00 de 10 ....T.?.
0030: 00 00 00 00 ....

I've run scans with Microsoft Security Essentials and Malwarebytes, no infections have been found.

I can provide you with any info you need and any help would be greatly appreciated.

Thanks,
Connor

A:Desktop PC freezes randomly - Please help

Please define "randomly". Does it happen when you are doing anything specific, after a set period of time, does it happen every time the system is on, etc. Also, does the same thing happen in safe mode?

15 more replies
Answer Match 39.48%

Computer freezes at desktop when connected to internet. Mouse moves but won't open anything. Hour glass when moved to launch bar. Have to shut off with power button. If I remove the ether net cable, computer acts normal. The removal of the ether net cable is done after I shut the computer off, otherwise the computer remains the same without shutting off computer first
I have a dual system, so when I use my secondary system the computer acts normal. This system is Win Xp Home sp3.
The primary system is Win Xp Pro x64 sp2

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Answer Match 39.48%

I am at a loss as to why my computer locks up on the desktop after boot up,when i press reset it will either boot up and freeze on the desktop again or sometimes on the boot screen.
I have changed my graphics card ,my ram, the cmos battery,even monitored the cpu temp and system temp with windocter and cp cool to see if it was a heat issue but they say its fine .,i have even installed another fan as precaution. i have reformatted my drive 5 times to see if it was a driver issue but i still keep getting this problem can someone please put me out my misery and give me a solution.
I have 1800+amd athon/duron 200mhz/266mhz cpu , jetway v266b motherboard/ 1gb ddr ram /40gig harddrive. bios version is v08 (cant seem to get an update anywhere)

A:Xp Freezes On Desktop After Boot Up

Do a test for us. Make an XP boot diskette and try to boot your system with it. Instructions: http://support.microsoft.com/default...;en-us;Q311073

If you can start XP with this boot disk, then your problem is explained in this KB article: http://support.microsoft.com/default...b;en-us;314503

I personally would zero fill the drive prior to formatting it again. The Western Digital Data Lifegaurd Utility can be used for this.

.

1 more replies
Answer Match 39.48%

OS: Vista Business SP2
Make: HP Probook 4510s

Just go get one thing straight, I had this problem before and fixed it by uninstalling my antivirus, which was causing a conflict with vista. So if anyone can point we towards a list of programs which cause conflicts with vista, I would be much appreciated. As such, I've ruled out that this is a virus (there have been no changes, as far as I can tell, to any files/settings) or hardware (The computer is almost brand new and was working fine this morning).

How it happened: I was killing time, playing dragon age origins (at a very good speed, with no slow down), when my computer suddenly froze. Nothing would work, not crt+alt+delete or anything, so I decided to restart and left my computer. I come back, log on, then leave it again. I return to find it with a black screen. Restart, log on, desktop loads but my taskbar stops loading programs after my battery indicator comes on. I click on the taskbar, frozen. Restart, move mouse over task bar, freezes. Restart, open task manager, no programs are eating cpu or physical memory, move over taskbar, frozen. Each time it froze it would switch to a black screen after a couple minutes.

What I've tried: System restore, changing settings which are suppose to make Vista "faster", disabling almost all start up programs. I changed a setting which stopped the black screen from appearing, and was able to get onto my computer without going into safe mode, but then a bunch of errors... Read more

A:Vista freezes on desktop

I finally got an error message when trying to log on, "oxc0000006". I've also used a variety of cleaners, which now allows me to get onto my account not through safe mode and use programs, but everything goes so slow that when ever my msn turns on, it freezes.

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Answer Match 39.48%

I just uninstalled Norton antivirus using supplied disk to install 'Avast!' and now windows freezes after the Norton internet security and antivirus (the latter with a red cross) icons appear in the task bar.
Now i cant try and remove them because the drivers are missing.
I can only boot in safe mode and have tried stopping from starting them using autoruns.
I downloaded a removal tool from symantec site but connot run this in safe mode.
 

A:XP freezes at desktop after NAV uninstall

You could try System Restore in Safe Mode - then use the Norton uninstall tool.

1. Boot to Windows XP Safe Mode With Command Prompt
2. At the command prompt, type C:\windows\system32\restore\rstrui.exe and press Enter.
3. Follow the instructions given to perform the System Restore process.
 

2 more replies
Answer Match 39.48%

Hi there,

A friend of mine recommended I seek help from you guys for a possible malware/virus problem. I am running Windows XP Pro, version 2002, Svp 3. My pc is a ThinkPad Laptop ( circa 2006 ) running thru a docking station to an LG L226WTQ Flatron monitor.

My problem is that the desktop will freeze sporadically ( at least I cannot find a pattern so far ) and I'll have to reboot. Some times it's a total freeze in which the keyboard and mouse are frozen too. Some times I can use the mouse and keyboard but nothing of substance will happen. I can click on the start button, for example, and see the list of items but cannot get any of those to run. I can enter CTRL-ALT-DEL, click on the task mgr button but the task mgr will not display. I was able to do this with freecell earlier today after I had opened the task mgr immediately upon reboot. I clicked the start button, then freecell ( purely for 'research' purposes, of course ). Freecell did not come up on the display, but I did see freecell listed in the processes tab of task mgr. Makes me think that some times the apps are starting but not able to communicate with windows.

I have attached here the hijackThis log I generated a few minutes ago.

Thanks for your help!

A:XP desktop freezes sporadically

You've explained it pretty well, we have lots of info to work with already.

Now, was there anything installed on the machine just before this issue started?
Were there any downloads you can remember to have happened prior to this occurrence?
Did the machine become unresponsive while online or not?

Are you able to connect to the internet?
Have you tried any Windows repair procedures, such as chkdsk, sfc /scannow, system restore?
Have you attempted safe mode yet?
I won't bore you with any more questions for now, it's just that I need a bit more info to plan my approach to the issue.

Regards

6 more replies
Answer Match 39.48%

I can't click on anything!The menu won't even come up when I right click anything.Any time that I hover over start to try to get to cmd prompt to try and do a system restore it won't let me.

I tried restarting to get to the safemode screen but it gets to the little load screen before it works.It is loading that extremely fast and yet when it gets to the desktop, it won't work at all. D:>

Forgive me if this sounds completely noobish of me but I'm new at this >_<

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Answer Match 39.48%

I really dont know what the problem is but for some reason my desktop will randomly freeze for a few seconds and go back to normal, and freeze as in cant click anything but if I have a program open like steam it works just fine. When I check Event Viewer this is always there

A:Desktop Randomly Freezes

Anyone know how to fix this?

4 more replies
Answer Match 39.48%

hello, i own windows 7. and lately everytime that i close my internet explorerer my desktop freezes, all programs run well and i can find everything on the start menu. but my desktop still frozen cant right click either. any help????

A:internet freezes desktop

Are you running the most up to date Internet Explorer (IE8)?

If so and you still find IE freezing, this troubleshooting guide should help you:
Run your anti-virus and an anti-spyware, to check for malware infections. Microsoft Security Essentials is a good freeware AV from Microsoft.
2. Clear Cache. Or else run your Junk Cleaner or CCleaner. In IE 7 or 8, click Tools > Internet options > Security > Reset all Zones to Default level
3. If still you find your IE giving problems, close it and run IE (No Add-ons). This opens up the browser without loading any add-ons, toolbars or plug-ins.
4. Run sfc /sc?annow and at the end reboot if asked for. This will replace corrupted system files if any.
If you find it running OK, then the problem is most probably caused by an addon. In that case you have two options :
- Use the manage Add-ons tool, and disable each one after the other to find out which one is causing the problem.
- In Internet Options, go to Advanced Tab and click on Reset tab. Restart IE. This step deletes all temp files, disables any add-ons, plug-ins, toolbars and also resets all changed settings to default. Although this is a quick-fix, you will have to re-install the add-ons.

I hope this helps!

Cheers,
Bryn
IE Outreach Team

1 more replies
Answer Match 39.48%

This started in the past few days. Seemingly randomly the task bar and desktop will freeze. I can still move the mouse around and use the task manager, but I can't click the desktop or access the start menu or anything else in the task bar.

I've tried ending explorer in the task manager, and it closes without a timer or error message, and when I restart the program the taskbar doesn't return and the problem still exists. Same with when I log out and back in to windows XP, or completely restart, or even shut down completely and leave it off for a bit.

Other than the desktop and taskbar being frozen everything seems to work at normal speed without problems. It hangs a bit at shut down and restart, and gives me an explorer ending timer.

The only thing that seems to fix it is time. After ten minutes maybe, it will just suddenly start working again. Anything I tried to open in that time will also suddenly open up.

It's happened a few times now, so it wasn't an isolated incident. Any idea what the problem is?

A:desktop and taskbar freezes

Im having the same issue although it has gotten a little better after installing service pack 3 i have been up for the past 18 hours researching this problem and the most i have come up with is either a hardware issue or a program that was installed during the time of the taskbar hanging causing it to happen.

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Answer Match 39.48%

I run Windows XP Home SP2 and enjoy listening to internet radio for hours at a time while doing non-computer activities. On several random occasions lately, the audio stream has stopped and I discover my desktop has locked up...with no response from keyboard or mouse. (This has also happened without an audio stream running.) No error messages. After a reset, I've checked the event viewer logs and Dr. Watson (drwtsn32.log) but can find no entry, including date/time, related to the freeze. My system runs cool, regularly showing 34C and 35C for board and CPU temps, with all fans at appropriate speeds. My firewall, antivirus and antispyware apps are regularly updated. I haven't installed new hardware or apps in weeks. What other tools are available to troubleshoot this kind of freeze?
 

A:Desktop freezes at random

Does no one have a suggestion for this problem? Help!
 

1 more replies
Answer Match 39.48%

In every boot, I can get past the lockscreen with no problems. When I get to the Desktop, about three out of four times, it is extremely unresponsive. I hover over an icon, and the highlight stays for minutes without keeping my pointer on it.
I get the blue spinning wheel, and eventually, my wallpaper disappears and the background becomes white. It says that the Windows process has stopped responding. I reboot, and it usually happens again.
 
About 25% of the time, everything is fine, and it functions normally. 
 
It is not malware related, and I was sent here by TB-Psychotic when we could not fix the problem. Here is the thread -
http://www.bleepingcomputer.com/forums/t/528800/seems-like-i-still-have-a-virus/
 
Any idea what the problem might be?
Thanks

A:Computer freezes at desktop

Hello can you please boot into safe mode and see if your problem persists. Follow the below instructions
 

Booting Into Safe Mode on Windows 8
The trick is to hold the Shift button and mash the F8 key, this will sometimes boot you into the new advanced “recovery mode”,  where you can choose to see advanced repair options.

You will need to click on the Troubleshoot option.

Now select Advanced Options.

Now choose the Windows Startup Settings option, by the looks of things we were never meant to find Safe Mode.

Finally hit the Restart button.

Like magic, when your PC reboots you will be able to boot into Safe Mode from the familiar looking Advanced Boot Options screen.

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Answer Match 39.48%

I am running
Dell Inc.

OptiPlex 210L
Service Tag 2YWFF2J
Express Service Code 6463881739
Processor Intel® Celeron® CPU 2.80GHz
Processor Speed 2.73 GHz
Memory (RAM) 2048 MB
Operating System Microsoft Windows XP Professional
Operating System Version 5.1.2600

When I turn on the computer it generally freezes at the Welcome Page, I then pull out the power cable for 10 seconds and plug it back in, it can take a few attempts before it comes on properly . Recently when I turned it on and a blue windows screen came up saying that WINDOWS was checking the hard drives (1 x 40gig and 1 x 500gig) for? (can't remember). When finally turned on a box appears saying that Adaware has unexpectedly been closed.
I generally use Google Chrome but if I use Internet Explorer it re-directs me to what appears to be a Polish website.
Can you help?

Eiger

A:Desktop Freezes at Welcome Page

Hello and to BleepingComputer.Let's see what we're dealing with here.Please download RKill by Grinler from one of the 4 links below and save it to your desktop.Link 1Link 2Link 3Link 4Before we begin, you should disable any anti-malware software you have installed so it does not interfere with RKill running. This is because some anti-malware software mistakenly detects RKill as malicious. Please refer to this page if you are not sure how to disable your security software.Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed. If nothing happens or if the tool does not run, please let me know in your next reply***************************************************Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download linkIMPORTANT!!! - when you save the file, rename it to something random, such as bubbles.exe This must be done before beginning the download!MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mba... Read more

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Answer Match 39.48%

I've been having these problems for probably 4 months now and nobody can figure out what is wrong with my computer. It's the most annoying thing ever. This desktop I have is not even a year old. I can just being surfing the web and it'll just all of a sudden freeze up for no apparent reason. The mouse arrow does that little circle thing like it's busy and then it just completely freezes up. I have to hold down the power button to turn it off. This happens at least 3-4 times a day.

Then about every 2 weeks or so, my computer decides to restart on its own. It'll be working fine and then all of a sudden I hear the fan or motor or something get louder and it restarts. And it is not low on memory or anything. It has plenty of memory. This happens probably every 2-3 weeks and if I leave it on, it'll continue restarting every 20-30 minutes. So I usually just turn it off for a day or so and then it's better usually. At least for another 2 weeks or so.

I seriously feel like throwing this computer out the window sometimes! It drvies me absolutely insane! Please help me!

A:Desktop Freezes And Restarts.

It sounds like some application may be trying to update itself. It could be having problems getting through to the server or fighting with another program.

Do you have Windows update set to 'automatic'?
What antivirus do you have?
What is your Firewall?

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Answer Match 39.48%

Hello, I was wondering if anybody could help me with a problem I've been having with my desktop. I believe this is the best forum to post my question, I didn't see one dedicated to errors/crashes. Recently when I try and start the machine one of 3 things has been happening and I'm not sure how to fix the problem or what the problem may be:

1) I know the machine is running (I can hear the fan, etc) but nothing appears on my screen - just blackness and eventually the screen goes into sleep mode as if the computer wasn't on at all

2) The machine starts but freezes on the first screen and after a few moments switches to some sort of diagnostic screen I hadn't previously seen. It says "PCI device listing" and is a list of things like "Memory Controller," "IDE Cntrlr," "SMBus Cntrlr," etc. At the bottom it says "Verifying DMI Pool Data" and "Boot from CD." I try pressing keys and nothing happens. On my most recent attempt (as I wrote this) a new line of text was at the bottom of the screen. It said "Press F10 for Alien Respawn v2.0 System Recovery." I did and after a moment it said "A disk read error occured, press CNRT + ATL + DEL to restart"

3) One time it rebooted as usual but took 5+ minutes in between loading screens and when I successfully logged in it would freeze intermittently until, after about 10 minutes, it kicked me back to the login screen with an error box saying so... Read more

A:Desktop freezes during boot up

Do you know the model number of your Alienware Computer or the Dell Service Tag Number?

It seems that maybe your hard drive is failing.

So can you tell us the hard drive brand?

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Answer Match 39.48%

I just started having this problem about 3 weeks ago. When I boot up my system the desktop and icons appear and Win XP appears to load but when I try to open or execute anything the system is unresponsive. I cannot open task manager or do anything else. I have to manually shut the system down and restart it. The system boots up and works properly maybe one out of every 4 or 5 boots. I can boot up into safe mode and everything works okay (other than the unloaded drivers & devices). I have had this computer for 3 years and have not had any problems like this in the past. The only software changes other than windows updates I've recently made was an update to a newer version of Spybot and a newer version of Spy Sweeper. I recently removed Spybot thinking this may be the problem. My system is a Dell Optiplex GX280, pentium 4, 3.0 ghz, 2.50 gb RAM, running XP Pro Service Pack 2. I am running Spy Sweeper, Norton Antivirus, Spyware Guard, and I have an external USB hard drive.

I have already run the microsoft utilities for disk clean up and defragmentation. I have gone into the BIOS settings but don't see anything that looks funny. I increased my virtual memory setting to what was recommended by the software. I am not showing any device errors in the device manager. I unplugged the external hard drive but the system still freezes after boot up.

I'm not sure what else to check. Any help or suggestions would be appreciated.

A:Desktop Freezes After Boot Up

Start by checking your Event Viewer for errors around the time of the last freeze. To do this, go to Start...Run...and type in "eventvwr.msc" (without the quotes) and press Enter. Check both the System and Application logs for errors and let us know what you find.

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Answer Match 39.48%

I have a friend who's PC keeps freezing once it gets to the desktop. The PC is a Gateway with an 80GB HD and 512MB memory. Can someone take a look at the results from Hijackthis V.1.97.7 and tell me if there's anything there that may be causing this problem. Thanks for your help!

Logfile of HijackThis v1.97.7
Scan saved at 7:27:36 AM, on 1/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\SK9910DM.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\System32\PROMon.exe
C:\WINNT\System32\CTHELPER.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\PhoneTools\CapFax.EXE
C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE
C:\Program Files\ScanSoft\OmniPagePro12.0\Opware12.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\System32\Drivers\SAP\FD.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\TM1184\ControlUtility\ControlUtility.exe
C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\espmain.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 15\minimavis... Read more

A:XP Home PC Freezes at Desktop - Help Please!

Test the system in safe mode and let us know if it still locks up.
If yes, then unplugg all the external devices and test again..
 

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Answer Match 39.48%

Hey guys! I really need big help!My desktop freezes when I try to refresh it, create a new folder or do something with it. Then a Windows Explorer error message comes out, followed by a Dr. Watson Postmortem Debugger error message.I use ESET Nod32 Antivirus, and recently it found a Win32.Kryptik.DHZ trojan and an autorun virus.Here's the HijackThis Log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:13:01 PM, on 3/27/2010Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Microsoft Office\Office12\GrooveMonitor.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\ESET\ESET NOD32 Antivirus\egui.exeC:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exeC:\PROGRA~1\Ya... Read more

A:My desktop freezes when I try to refresh

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Answer Match 39.48%

We have a Veriton X4618G that intermittently freezes with no obvious inciting event.  It used to respond to ctrl-alt-del, but not often requires a hard shutdown.  The started while we were using the installed Windows 7 and has continued with an upgrade to Windows 10.  It happens at differing times and occurs 0 to 4 times a day.  Any thoughts?  THANKS!! Tom

A:desktop freezes intermittently

Does your system have upgraded ram or still the ram from factory? If it was upgraded and you still have the factory ram I would maybe try installing the old ram and see if the problem is the same? If you haven't do any Ram changes maybe try to re seat your Ram.. To me it sounds like Ram issue. Also little more info about when it happens may help.. Is there any time you can use your computer and it don't freeze? Or does it do it under all activities?  James

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Answer Match 39.48%

Ever since I reinstalled Windows 8.1 64-bit (Accidentally reset RAID 0 settings) I've been getting abnormal freezing on my desktop. Can't click on icons or do anything that's associated with the desktop, but I can still use my task bar and run any program just fine. After a few seconds it unfreezes, and I can use the desktop again like normal - Just happens like every 15 minutes.

I know this isn't a virus because I recently did a clean installation. I even ran Malwarebytes plus a full Kaspersky Virus Scan. Also checked my GPU / CPU Temps and they are at normal ranges. I have latest Beta Drivers (14.4) for AMD as well.

Any idea what it could be causing this?

Thanks in advance!
 

A:Desktop Freezes Up Randomly

Please post your system specs, To include Make and model System if Big Box, or same info for the following if custom or home built, Mother Board (including Revision number), Processor (Exact Model Number), Ram, Video Card, Hdd(s), Optical Drive(s), Power Supply Manufacturer Model, Wattage and Amperage on the +12V Rails, OS, and any other peripherals installed on the motherboard.
 

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Answer Match 39.48%

One of my desktops takes typically 20 minutes to load. When it does the bottom status bar just stays blue and is frozen. Some of the icons eventually may work. Task manager shows explorer.exe using 90-99% of the CPU. The other two desktops open okay with no delay.

Any ideas? thanks for the help

A:Desktop freezes at startup

If you have a mapped network drive that is no longer available it can cause this problem.

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Answer Match 39.48%

We have a Veriton X4618G that intermittently freezes with no obvious inciting event.  It used to respond to ctrl-alt-del, but not often requires a hard shutdown.  The started while we were using the installed Windows 7 and has continued with an upgrade to Windows 10.  It happens at differing times and occurs 0 to 4 times a day.  Any thoughts?  THANKS!! Tom

A:desktop freezes intermittently

Does your system have upgraded ram or still the ram from factory? If it was upgraded and you still have the factory ram I would maybe try installing the old ram and see if the problem is the same? If you haven't do any Ram changes maybe try to re seat your Ram.. To me it sounds like Ram issue. Also little more info about when it happens may help.. Is there any time you can use your computer and it don't freeze? Or does it do it under all activities?  James

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Answer Match 39.48%

All of a sudden, every time I boot, the desktop icons and background come up normally, and the mouse icon moves - but NOTHING on the desktop that I click on works. The mouse arrow becomes a sand clock icon on the blue bar at the bottom.
The ONLY way to recover is to go to safe mode and restore to an earlier time. Interestingly, even if the restore says it was NOT successful to an earlier time and unchanged, the machine then works normally (until the next reboot). I've done: sfc scannow, crapcleaner, utility drive and registry scans, antivirus scans, etc - no help. I've looked carefully at ipconfig, but only the bare bones usual stuff is there. I'd be grateful for any suggestions. Thank you.
 

A:xp SP3 startup freezes at desktop

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Answer Match 39.48%

When i right click on my desktop to like make a new folder or something my cpu shows an error that first says, that windows error thing, then when i click dont send report is says Drwatson postmortem debugger has encountered a problem, any idea on how i can fix this?? it just start happening like 2 days ago
 

A:Desktop freezes when i right click

any help? plz<messege short>
 

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Answer Match 39.48%

Hey,

I am in Safe Mode with Networking right now because I once I select a user to log into on normal mode, give it about 10 seconds, and it will freeze up on me. I tried logging on different users, and it happens for all of them.

Here is my Hijackthis log :

Logfile of HijackThis v1.99.1
Scan saved at 10:05:07 AM, on 12/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll... Read more

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Answer Match 39.48%

Ever since I reinstalled Windows 8.1 (Accidentally reset RAID 0 settings) I've been getting abnormal freezing on my desktop. Can't click on icons or do anything that's associated with the desktop, but I can still use my task bar and run any program just fine. After a few seconds it unfreezes, and I can use the desktop again like normal - Just happens like every 15 minutes.

I know this isn't a virus because I recently did a clean installation. I even ran Malwarebytes plus a full Kaspersky Virus Scan. Also checked my GPU / CPU Temps and they are at normal ranges. I have latest Beta Drivers (14.4) for AMD as well.

Any idea what it could be causing this?

Thanks in advance!

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Answer Match 39.48%

I have recently restored my computer to factory settings, and when i get to the desktop i cannot move the mouse, and the keyboard does not work, but the mouse, and keyboard work if i hit ENTER, or F8 quickly after startup. PLEASE HELP ME!
 

A:computer freezes at desktop

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Answer Match 39.48%

Windows 7 Home Premium 64-bit - M11x-R3, 16gb RAM, Samsung 840 Pro SSD

This has been happening randomly over the past couple of weeks. On boot-up the desktop looks normal but the mouse-pointer turns into an hourglass when on the taskbar area. If I left-click on the desktop it greys out with the shortcut icons visible behind the veil. My only option is to hard power-off. Most often, the next time I boot up everything's fine, and there's no complaint from the system about Windows not having shut down normally when I hard powered-off.

Glary says there's nothing wrong with start-up.

A:Desktop freezes on boot-up

Look in msconfig and see what you have in Startup and in NON Microsoft Services. Also look in Schedule and see if any thing is scheduled at Startup. This should help.
By Brink:
Screenshots and Files - Upload and Post in Seven Forums

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Answer Match 39.48%

All of a sudden, every time I boot, the desktop icons and background come up normally, and the mouse icon moves - but NOTHING on the desktop that I click on works. The mouse arrow becomes a hour glass on the blue bar at the bottom. No new software or hardware.
The ONLY way to recover is to go to safe mode and restore to an earlier time. Interestingly, even if the restore says it was NOT successful to an earlier time and unchanged, the machine then works normally (until the next reboot). I've done: sfc scannow, crapcleaner, utility drive and registry scans, antivirus scans, chkdsk, etc - no help. I've looked carefully at ipconfig, but only the bare bones usual stuff is there. I'd be grateful for any suggestions. Thank you.

A:xp SP3 startup freezes at desktop

Morning SS, From what you've told me I would say one of two things has happened here. Either your computer is infected by malware/adware, or it did a windows update recently. Either way looks like your infected LOL as these stupid updates seem to be a virus sometimes. I know you said you've run your antivirus scan but in alot of cases those scans won't find these stupid bugs because they hide themselves in a legit Win file by some very clever programing. Here's what I'd suggest you do. 1). Follow the instructions that i've posted below so that our security experts can help you to clear anything from your computer that may be causing this problem. 2). If they give you the all clear, then I would perform a clean boot to narrow down the service or program causing this issue.

Please follow our pre-posting process outlined here:
http://www.techsupportforum.com/secu...oval-help.html

After running through all the steps, please post the requested logs in the Virus/Trojan/Spyware Help forum, not here.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

If you don't post the required logs, it will slow them down with getting any help.


How to perform a clean boot:

http://support.microsoft.com/kb/310353
I hope this will help you to resolve this issue. Please let me know if I can assist furth... Read more

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Answer Match 39.48%

Hello,

I recently 'fixed' my PC and it was running just fine. However, new game came out and I was really keen on playing it. Once I started the game, it was lagging really badly, so I thought that if I over-clock my PC it would run better, it did, but only for a short while. After that when I turned my PC on, and I went onto my task bar, it froze, then when I click onto my desktop it froze too and my PC doesn't respond whatsoever and restarts. Once it restarts it asks whether I want to run my PC normally, I click yes, then I get chkdsk scan which stops at stag 2 at 67% because of errors and my PC restarts again then I get two options, either to repair my windows or to start it normally, but when I try to repair it I get errors and I'm unable to repair it. I tried installing new windows but it doesn't detect my CD for some stupid reason, as well as USB pen drive. Also my BIOS menu isn't working so I'm unable to install my windows from there...all I get when I click F12 is black screen with mouse cursor on it... any ideas?

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