Tech Problem Aggregator

11th Blue Screen and Counting...

Q: 11th Blue Screen and Counting...


I am new to this forum but this afternoon I have been experiencing major issuues with my computer and I would appreciate if any among you who read these forum could lend me a hand fixing this........cause I am getting reboots every 20 minutes...formatting would be an option of course but I would preffer another type of solution if that is possible.....

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 00000064
BCP2: 00000002
BCP3: 00000000
BCP4: 98079D54
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

This was the message I got from what hapened , also sending the dump files, I don't know if they are of any help but to be honest I am no expert on computers either, just doing what I saw on other forums......

A: 11th Blue Screen and Counting...

Welcome to the forums Drakulea.

For future reference, their is a section of the forums dedicated to Crashes and debugging where most of the users who check crash dumps frequent.

By the time you read this, it may already be there.

4 more replies
Answer Match 74.34%

I have xp pro
And you know that sometimes you may suddenly get that blue screen that has a counting at the bottom which counts to 100 and at the end it restarts?

What causes that?

I can't explain it anymore sorry but some of you should know what i mean

A:You know that blue screen with the counting?

7 more replies
Answer Match 48.72%

I have a Dell Dimension 4500
2.00 MGz
Operating System: Windows XP
I am trying to play The 11th Hour in DOS. I use the command prompt to get to DOS and I can hear the sounds and see the pictures but I don't know where to start. At the C:\GAMES\11H> prompt what should I do? (Type: go, start, play, etc.) I've tried all of these and none work. Any assistance would be appreciated.

A:Playing The 11th Hour

You are not making much sense. Since it's an old DOS game, it should not be compatible.

In any case when you are at the command prompt, you will need to type in the excutable file to load it. If you are unsure (I did have the game but can't remember it) type DIR /W and look for the .EXE file (mabye 11h)

One thing that is confusing is how could you see pictures and hear sounds if you haven't loaded the game

2 more replies
Answer Match 48.72%

I'm trying to install this game,here's my 'puter info:

Microsoft Windows 98 4.10.1998
Upgrade using Full OEM CD /SrcDir=D:\WIN98 /IQ /U:xxxxxxxxxxxxxxxxx
IE 5 5.50.4807.2300
Uptime: 0:00:17:01
Normal mode
On "G3E6C6" as "workgroups"

AuthenticAMD AMD Athlon(tm) Processor
74% system resources free
Windows-managed swap file on drive C (3068MB free)
Available space on drive C: 3068MB of 19452MB (FAT32)

After doing what the booklet said to do,I got this.(see DOS pic).

Thanks for reading,and your help.


A:The 11th.hour windows'95/DOS

You need to set your sound for the game manually. You will need to know what settings your sound card is set to IE IRQ and DMA settings(usually it's 5 and 7 respectively). You can see the settings when you boot up your machine or in Control Panel.

1 more replies
Answer Match 48.3%

Firefox 1.0.4 relased. It contains critical security fixes. See:

A:Firefox 1.0.4 relased on May 11th 2005

uneventful installation.

11 more replies
Answer Match 48.3%

I've seen a few threads about this game before, but none with this particular problem. I recently got a hankerin' to play The 7th Guest again, and The 11th Hour, which I've never played. I managed to get 7th Guest installed and playing (though it took a few tricks), but I'm having some serious problems with 11th Hour. The installation process goes fine (or so it seems), but when I try to open it it simply launches the program, then a few lines scroll down the screen too quickly for me to see, then the DOS shell immediately disappears and I'm staring at the file folder again. So I tried launching it through DOSBOX. It tells me there that it cannot locate the 'Groovie Directory.' So I simply went back to the CD and manually copied the Groovie file over, and tried launching it again. Success! ...or so I thought. It launches the program like it's supposed to, and gives me a window that says, "Welcome" in flaming letters. It gives me the option to change settings, view a readme, and exit. And that's it. Oh, there's spooky music, and a nifty image of a stairwell. But nothing allowing me to, oh, say, view an intro, or start playing the game. I'm stumped. Help, please!

A:The 11th hour behaving...strangely

Sorry, completely forgot my computer's specs.
It's a Dell with Windows XP, a few years old. Plenty of free space and such, though with a game like this I really don't think that's the problem.

2 more replies
Answer Match 47.46%

You can get 1 year license for a-squared Anti-Malware 4.5 for FREE only on 11th Nov 2009.Visit this site : on order for 1 year, register with your email address and follow instructions in email.

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Answer Match 47.46%

I've recently reset my pc back to it's original settings after tiring of the google search redirect problem I was having. This seemed to solve that problem BUT now it seems like everytime I reboot my pc that my PC clock is always set to April 2016 and this throws my AntiVirus protection off because it "expires" according to my clock. I have to set my clock each time I get on my pc if I want my Norton to work. I doubt that it is my motherboard's battery but rather traces of a malware somewhere. This is really annoying....please help!!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:09:11 PM, on 4/11/2016Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Norton AntiVirus\Engine\\ccSvcHst.exeC:\Program Files\CDBurnerXP\NMSAccessU.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Webroot\Washer\WasherSvc.exeC:\Program Files\Norton AntiVirus\Engine\\ccSvcHst.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files... Read more

A:April 11th 2016 Clock Virus

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the upper right hand corner ... Read more

2 more replies
Answer Match 47.46%

HI guys
When booting up my laptop in "last known good configuration" mode i keep getting the blue screen of death and the laptop freezes and cuts out and is very over heated. When i have booted up in "safe mode with networking" the latop is still over heating but it dosn't freeze or i don't get the blue screen of death. I am also limited to what i can doin safe mode.
Any ideas what the problem could be please chaps?
Thanks in advance

A:Blue screen of death on normal boot up but no blue screen in safe mode ?

Exact wording of BSOD error message?
System manufacturer and model?
Conditions/events which may have led to this?
When did problem begin?

14 more replies
Answer Match 47.04%

This information is straight from the site:

• 8 Microsoft Security Bulletins affecting Microsoft Windows. The highest Maximum Severity rating for these is Critical. Some of these updates will require a restart. These updates will be detectable using the Microsoft Baseline Security Analyzer (MBSA) and the Enterprise Scanning Tool (EST).

• 1 Microsoft Security Bulletin affecting Microsoft Windows and Microsoft Exchange. The highest Maximum Severity rating for this is Important. These updates will require a restart. These updates will be detectable using the Microsoft Baseline Security Analyzer (MBSA).

• Microsoft will release an updated version of the Microsoft Windows Malicious Software Removal Tool on Windows Update, Microsoft Update, Windows Server Update Services and the Download Center.


A:9 Security Updates To Be Released On Tuesday, October 11th

6 more replies
Answer Match 47.04%

Raider : Episode 1 - [ Flash , Platformer ]

Raider: Episode 1 is the first in a series of five platformers, consisting of a single level each. The levels are long, however. This game is designed to be reminiscent of 'old-school' games which those of us old enough to remember playing them as children might find nostalgic.
It is designed to be CHALLENGING. Only the best players will be able to achieve the fabled S ranking for their performance. Can you?!/

Controls are specified in the game. They can also be customised from the How to Play screen.
PLEASE try Beginner mode if you're not great at platformers or if you find the other difficulties to hard and frustrating. It removes many of the most irritating aspects of the higher difficulties. Please do not complain that the game is too hard if you haven't even tried Easy mode.

Raider: Episode 1

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Answer Match 47.04%

Hello, I am having a similar problem.
When I shut down my computer last night, it displayed the familiar "Do not turn off your computer, installing update X of 6" screen. As usual, I left it to instal and shut down by itself, and I went to bed.
When I got up this morning (about 8 hours later), I noticed that my computer had not shut down (though the screen was black). I wiggled the mouse, and it immediately woke up to display the same screen (now on 6 of 6). If I leave it alone, the screen will black out again in about half an hour. I do not seen a cancel option, and do not have a cursor anyway.

I have Windows 7 Home Premium (64 bit) on an HP laptop with a Athelon II P(something) 2(ish) ghz processor. Sorry, I don't remember what processor it has exactly and there is no sticker on the laptop itself. I cannot check the specs on the computer itself because I cannot do anything on it.

I have noticed that the two periods at the end of the "Installing 6 of 6.." message are still slowly moving across the screen and back, and there is a spinning wheel to the left of the message that might be my cursor, but it doesn't respond to my mouse or my touchpad.

Does anyone know what I should do?

A:April 11th Windows 7 Update has been installing for 9 hours...

I would be inclined to force a shutdown then restart in Safe Mode and install updates manually.

To get into Safe Mode just tap the F8 key on startup.

3 more replies
Answer Match 46.62%

Gest a Blue Screen no error nothing comes up just a Blue blank screen

A:Gest a Blue Screen no error nothing comes up just a Blue blank screen

more info please. we need more info before we can help you out. system specs, what is the error message? etc.etc.

2 more replies
Answer Match 46.62%

Hi Folks,

I'm running Windows 7 home premium 64 bit OS, service pack 1. Last night I installed the following Windows updates:


The issue: When I restarted the system, the onscreen keyboard wouldn't start-up at the log-in screen (also tried to open the OSC at safe-mode log-in, but the same thing happens). In windows explorer, when I tried to open the windows onscreen keyboard, the following message box opened:

C:\Windows\system32\osk.exe, A referral was returned from the server.

Having Google searched this problem, it seems that in the last 24 hours, lots of people have been posting this problem.

I've checked cryptographic services (in both services.msc & task manager) and the service is running!

Will there be a further update to fix this problem?

Kind regards,


A:Onscreen Keyboard not working after windows update (11th Dec 2014)

KB3004394 has caused this issue among others. Uninstall it and you should get the onscreen keyboard back.

Microsoft has pulled this update from Windows update as well. I expect that it will be reissued when the problems are fixed.

4 more replies
Answer Match 45.36%

Hi! Several times a day I am running onto the Blue Screen telling me I have a kernal problem and that my physical memory is dumping. Can someone look at my Logfile and possibly help me with this? I'm getting ready to go to DSL and would really like my computer to be in good shape. Thank you!

Logfile of HijackThis v1.99.1
Scan saved at 11:21:40 AM, on 5/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.... Read more

A:Kernal? Dumping? Blue Screen? Blue Screen? Help Please! Log Included..

There is nothing obvious in your scan that would cause your "blue screen" problem.
Have you checked the Windows "Event Viewer" to see what program(s) is causing the problem. To view the event's log go to Start>Control Panel>Administrative Tools and double click "event viewer" and look for error events which are denoted by a red circle with a white cross. You can double click an Item for an explanation of what went wrong.

1 more replies
Answer Match 45.36%

So for the past month I have a issue with my laptop.I keep getting a blue screen with STOP 0x0000001e (0xffffffffc0000005,0xfffff80001c66585,0x0000000000000000, 0xffffffffffffffff I was told to do a system recovery by a friend and now when I restart the blue screen with the STOP still appears and when it doesn't come up! I get to the l get to the user screen and a pop up comes up telling me to reinstall windows vista. Any advice would be greatly appreciated

Spec: hp pavilion dv7 notebook pc
Amd Turion x2 dual core processor

A:Blue screen , system recovery , no vista and blue screen

Hello and welcome to the forum.

Please follow these instructions and we will help you with your problem.

Blue Screen of Death (BSOD) Posting Instructions

1 more replies
Answer Match 45.36%

While using my laptop, usually when trying to open some "windows" application such as task manager, wireless networks, documents, media player, windows updater etc. my laptop freezes or doesn't allow me to click on anything except the minus button on all my windows and the start button. I'll try to shut the laptop down, but it freezes once again on the logging off screen and I'm forced to manually shut it down by holding the power button. When I turn my laptop back on, I get the black screen that says windows shut down unexpectedly how would you like the start blah blah blah, and when I get my laptop turned on again, I get this error message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004F41E30
BCP3: FFFFF80000B9C3D8
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

After doing some searching online, it said that it was probably a compatibility issue, and I found that intel control center was incompatible (I'm not sure if that was the only program, I'm not great with computers and am not sure how to search through EVERY program), so I uninstalled it. I tried reinstalling it, but it simply wouldn't install and it ... Read more

A:Blue Screen Error but no actual blue screen pops up

please follow the Blue Screen of Death (BSOD) Posting Instructions

9 more replies
Answer Match 45.36%

Intel® Centrino® processor technology
• Intel® Core™ 2 Duo processor T5450
• 1.67 GHz , Level 2 cache 2 MB
• Intel® PRO/Wireless 3945ABG Network Connection
Genuine Windows Vista® Home Premium 32-bit

Every time I start up, when it reaches the desktop, I get a blue screen, and it has writing in white, and I can't read it because as soon as it appears, it restarts the computer, and it happens again

I shut down the computer, restarted it, took out the battery, let is cool, and still no diffrence

Could it be a virus? I don't think so, because when I open it in Safe Mode, I run SpyBot Search and Destroy, and it can't find any problem

This is my first post here, so please tell me If I'm missing anything

Thank you

A:Start up, blue screen, crash, restart, blue screen...

15 more replies
Answer Match 43.68%

Hey,I have a big problem,after my computers starts up,the blue screen comes up then disappears,then its starts the automatic repair and disappears again,then the screen goes blue and its stays like that all the time.Cant use the computer anymore,please help thanks

A:Screen satys blue after blue screen of death

Have you tried CTRL+ALT+DEL which should when you get the blue screen should take you to be able to do a factory reset.

1 more replies
Answer Match 43.68%

Hey Guys,

I've been having the blue screen issue today and my comp would spontaneously restart. It's happened quite a bit. I tried updating drivers on my new monitors and even two restore points, but nothing is working. I have included the blue screen view here:

Dump File : 121910-17316-01.dmp
Crash Time : 12/19/2010 11:41:01 PM
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x97fde1ec
Parameter 3 : 0x8cb4bc70
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+ce1ec
File Description : Multi-User Win32 Driver
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\121910-17316-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600

Dump File : 121910-18080-01.dmp
Crash Time : 12/19/2010 11:18:20 PM
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000078
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82c570e9
Caused By Driver : ntkrnlpa.exe
Cau... Read more

A:Blue Screen (includes Blue Screen View)

Before you got your new monitors did the blue screen happened?

2 more replies
Answer Match 42.42%


I need some links to some sites that will provide information and also fixes for blue screen errors in Win NT/2000/XP. I will be using them on my website, which in turn will be used at my workplace. Thanks for any help that you can offer.

A:BLUE SCREEN SITES (links to sites that have fixes for blue screen errors)

Get it from the source...

1 more replies
Answer Match 42.42%

so every time i boot the computer i get that good ol' blue screen of death right where windows should open to my desktop.. instead it says "welcome" with the light blue background.. the screen goes black and then comes back with the blue screen.. the message on the screen says:
stop: 0x0000007a (0xe16dac70, 0xc0000185, 0xbf985c66, 0x20e18860)
win32k.sys - address bf985c66 base at bf800000, datestamp 41107f7a
beginning dump of physical memory dumping physical memory to disk: and counts up to 100 then the computer restarts.

i was able to get into safe mode to try a system restore but when the computer restarted it never finished the install (it actually gave me the confirmation that the restore was successful while i was doing a repair install later on)
i have tried going through the windows install disc repair utility and doing a chkdsk /p and a chkdsk /r upon doing /r it froze at 53 percent and did not move (i left it for a good 4 hours the first time before restarting it.. and then over night the second time.. and both times it never passed 53 percent.

after this i tried doing a repair installation of windows.. it completed the installation fine and then restarted the computer and tried to load windows (it got to the black screen windows logo "please wait screen" and then went to black and froze) i restarted the computer and it looked like all was well but upon getting to the light blue welcome screen it blinked and went to the blue screen a... Read more

A:windows blue screen and restart after light blue "welcome" screen

See if these links help.

1 more replies
Answer Match 42.42%

A few times now I have been in internet explorer and then the screen with go back and forth from black screen back to internet screen and back and forth between the 2 for a few minutes and then will hit me with a blue screen with a bunch of writing on it and then will restart. It seems to run fine after the computer restarts itself but this has happened a few times now!

A:Screen flips back and forth from black screen to normal then blue screen

Can you provide a few details [remember we can't see or touch your system] about the hardware and software?

3 more replies
Answer Match 42.42%

Hello everyone, I've searched around the internet for a solution to this problem but cant find anything. 
My computer is crashing with increasing frequency (now about 5 times a day), but instead of the blue screen, when it crashes (and restarts), there birefly appears tow small blue rectangles in the bottom corners and a red one in one of the top corners.
I would hugely appreciate any help with this.
Regards, sam

A:computer crashing; but not with blue screen- small blue + red squares in corners

Good afternoon .
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

17 more replies
Answer Match 42%

Win7 64bit: While I am attempting to install a driver on cd rom, the disc suddenly crashed inside the rom and it also crashed the cd rom, then the OS remains the same so I tried shutting down the PC, but while shutting Down, BSOD suddenly flashed on my screen, I disregarded it, since I think it's because of the CD ROM, but when I removed the CD ROM from the MoBo, while booting, it says, (oh i forgot,) but it says something about BOOT Image corrupted i guess? i tried everything but I ended up re installing the OS, but i have to save very important files since it was saved on Desktop i forgot to back it up, so what i did is I re installed by NOT formatting the drive, it went well, BUT my PC became Extremeeeeely slow, it's like im working on pentium 1, because i was just trying to delete a single 200mb file and its duration is morethan 1hour, Yes! It's too much for AMD Phenom quad core, 3.2ghz, and 4gb ram. so i just copied the important files and tried formating again i deleted the primary hard drive which the OS will be installed, and til now on 3days reinstalling, its my 11th time on formatting, I can't get through on desktop without getting any error e.g Winmail.exe, ie4iunit.exe rundll32, etc. which it says it cannot be initialized or something, so i tried downloading the .exe and dll files, and i had to change a lot of permission settings to do that, anyway i think my problem there has been fixed because i tried restarting it and I didn't get the errors and it's speed is n... Read more

A:Help, Big installation problem, 11th time installation fail

Clean Install Windows 7

That seems like the best way to get a fresh start as we don't know what all is going on right now. you do need to back up your stuff to a external media of some sort before doing that as everything on that harddrive will be wiped.

Once you are set up and going if you would like you can come back and we'll help you find any drivers you may be missing.

2 more replies
Answer Match 42%

Well i had my computer on all day since i woke up @ 8 in the morning gaming and what not. It had finally crashed on me while i was playing dirt 2 a couple of mins ago. I had fixed all my previouse blue screen problems by not using any AMD OverDrive Settings for my Radeon HD 4850.

My specs are Phenom x4 9150e, Asus M3N78 Pro, Muskin 4GB DDR2 @ 800MHz Dual Channel, Radeon HD 4850, Segate Barricuda 750gb Refub model, Windows 7 64bit home premium Offical And Activated.

Any assistance would be appreciated

A:Blue Screen out of the Blue, Was working fine for 9+ hours then c...

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

1 more replies
Answer Match 41.16%

Greetings: This is my first time on any Help Forum.
My Dell Inspiron 2650 laptop on boot-up consistently gives a blue screen with ERROR (0X000000ED (0X81ACA988, 0XC0000006,0X00000000,0X00000000).
I have read most of your fixes BUT in my case no matter what I do it ALWAYS boots to this screen. Trying to boot to Safe Mode results in a list of drivers prefixed by “multi(0)disk(0)rdisk(0)partition(2)c:\windows\driver.sys etc
The machine will not boot from Floppy or CD and I’ve tried every combination of boot sequence under the F12 menu. In the BIOS it will not allow me to change any relevant settings, only the “system date”, “system time” and “quiet boot”.and I cannot select the dropdown menu items either. Booting under Normal Startup, I see the Windows Logo and all that, but then the blue screen appears.
I’ve tried removing the hard disk to get it to boot to floppy, removing the battery (which is totally dead), memory module, etc. Only thing left I think is to sling it in the Caribbean Ocean and go drink a bottle of rum.
Any help before I do this would prevent a hefty hangover


A:Blue screen heading for the blue ocean!!

16 more replies
Answer Match 41.16%

Hello, I have a Blue screen. In the address it says kdcom.dll . When I go to systems 32 drvstore is blue.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000082C
BCP2: 00000002
BCP3: 00000000
BCP4: 81C746C6
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Users\Gateway Customer\AppData\Local\Temp\WER-62203-0.sysdata.xml
C:\Users\Gateway Customer\AppData\Local\Temp\WERF99D.tmp.version.txt

Read our privacy statement:

I have a windows vista home premium gateway T-1628 notebook pc

I would appreciate your help.

Thanks Ryan

ps: Should I sighn up for They say it will fix my kdcom.dll?

A:Blue screen, blue drvstore, kdcom.dll

I just got a blue screen and it said bad pool header

5 more replies
Answer Match 40.74%

Help! BSOD!! My laptop started giving me the blue screen of death yesterday and just won't quit. I haven't installed any new hardware lately, so I'm not sure what the problem could be. It says: "IRQL NOT LESS OR EQUAL"
STOP: 0x0000000A (0xFF1701FO, Ox00000002, 0x00000000, 0x804D9B64). Disable BIOS Memory options such as caching or shadowing."
I tried Last Known Good Configuration and it still gave me the BSOD, I rebooted in Safe Mode and did not get the BSOD. But when I boot normally, I get it every time within 10 minutes of booting up. A previous thread recommended reseating the memory, but that didn't help. I uninstalled the last two programs I installed (over 2 weeks ago), but no good.
I checked the minidump folder, there's nothing there less than a year old.
Any help would be GREATLY appreciated.

A:Blue Screen, smiling at me... nothing but Blue Screen, do I see

I've got nothin' to offer, but love your sense of humour (re subject line...LOL)

3 more replies
Answer Match 40.74%

i have a dell computer windows xp. Whenever i turn on my computer it log in and everything right but show no start bar or destop icon it just show a blue show screen blue i can get to task manger but when i try to open a program nothing happen help

A:blue screen and not the blue screen of death

Can you start in Safe Mode under your normal User Account or under the formal (built-in) Administrative account?

You may need to create a new User Account.

Can you try running System Restore from the task manager?

Or using the Safe Mode with Command prompt method >>;en-us;304449
Choose a date well before the problem -- they can be undone if not helpful

1 more replies
Answer Match 40.74%

Hi everyone!

I just have a problem and it's been continuing ever since I bought my new PC (Windows 7 Home premium), I do not understand why my computer is randomlly shutting down and coming up with the blue screen.....

I just went to event viewer and I'll paste what ever is required for now...

Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff800035613ed, 0xfffff8800b5c2060, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 111710-16036-01.
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

That's all I can give you for now, the last one is critical as above that they are just errors that happened in the same similar time
Thanks a lot, and please reply a.s.a.p, thanks again!!!

A:Blue Screen - AKA (Blue Screen of Death) !

If you have installation CD, try system restore
So, boot the cd, then go to the repair system...

Hope this will help

4 more replies
Answer Match 40.74%

Greetings. :)

I'm running Windows 7 x64 and have been since August (Was RC, now Ultimate). For the last I don't know how long, I've been blue-screening. At first it was rare, but now it's been more constant.

The bluescreens have been of the following variety:
1A MEMORY_MANAGEMENT <~ Constantly. Sometimes within 5 minutes, sometimes within 2 hours. Most often during video games, but that just might be chance.
1E? IRQL_NOT_LESS_OR_EQUAL <~ Happens almost as often as MEM_MANGMNT
?? CACHE_MANAGER <~ Most recent

I've also gotten freezes where the computer would begin to stutter (including audio), with total freezeups of the screen until it would fix itself, then again, and again until it couldn't fix itself (hard freeze).

Provided is my NFO file, zipped up for those who want to poke.

BSOD's can be provided.

A:Blue Screen after Blue Screen (Win7x64)

Something that I always try first, [almost] regardless of the actual computer's failure symptoms, is a known-good power supply.

A power supply that is putting out incorrect voltages, or that has a lot of AC noise on the DC outputs, can appear as almost any problem under the sun. Even a brand-new power supply, from a reputable manufacturer, can be bad.

Power supplies today are so inexpensive, that I always have a selection of various sizes on-hand at all times (it helps that I am an OEM of custom-built computers).

Something else, that often fixes 'unstable' machines, is to [when the power is off and the computer's case is open] basically un-plug (disconnect) and re-plug (connect) all connectors, RAM (DIMM) modules, the CPU chip, etc. You should be sure to do this (un-plug and re-plug) on every connector that you can see, inside your computer.

It is surprising, how many 'weird' problems can be traced to a simple 'the connector was not fully plugged in' type of problem.


9 more replies
Answer Match 40.32%

hello i was trying to figure out how to count the number of letters in an inputted line of text and display letter by letter how many of each there were..any ideas to help thanks


9 more replies
Answer Match 40.32%

Hello from No. Carolina. I surely hope someone can help with this. I renewed my Uniblue SpeedUpMyPC license last night and now every time I enter my Yahoo! e-mail user name and password I get redirected to a blank page! Suggestions?

A:I'm Counting on Y'all

Have you checked with Uniblue's support page?

1 more replies
Answer Match 40.32%


Drew MS Partner / MS Beta Tester / Pres. Computer Issues Pres. Computer Issues

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Answer Match 40.32%


Not sure if this could be done...but is it possible to make a script that would tell you the most amount of people that were online at your forum by counting the profile urls in the source code, then displaying the amount and time and date, then it would change if the number increased?

Or could there be another way of doing it?



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Answer Match 40.32%


Drew MS Partner / MS Beta Tester / Pres. Computer Issues Pres. Computer Issues

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Answer Match 39.9%

my Xp is behaving like a couple of bunnies. it was 53 , then 56 now 64
processes operating that i am not sure of. reid (of the forum)looked
at the 56 hjt log and said everything was legiit however my pc runs too slow. it takes 2 minutes after you click on something for a response

dont know what to do


A:64 processes and counting- help!!!!

What are your system specs? PC Brand and model number, OS, cpu, amount of memory?
Also, do you have alot of icons in your task bar next to clock in the lower right hand corner of your monitor? If so, you can disable the ones you don't need running and that'll free up some resources.
Defragmenting your hard drive my also help speed things up.
To start off post your system specs and a list of items that running in the task bar.

17 more replies
Answer Match 39.9%


Drew MS Partner / MS Beta Tester / Pres. Computer Issues Pres. Computer Issues

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Answer Match 39.9%

Hello All:

All I want to do is create an Audio CD from some .mp3 files I have.
(15 .mp3 files = 55.9MB)

I have tried ImgBurn, Ashampoo Burning Studio, and BurnAware.

I have tried changing the write speeds to the lowest settings.

It all seems to go well until the end of the burn when every program tells me the Write Failed. That's it- and I don't know why.

I have an IDE Plextor DVD/RW (PX-870A ATA) drive.

Any ideas about settings? Or anything else I should be checking?


A:4 Frisbees and Counting...

Quote: Originally Posted by rap33042

Hello All:

All I want to do is create an Audio CD from some .mp3 files I have.
(15 .mp3 files = 55.9MB)

I have tried ImgBurn, Ashampoo Burning Studio, and BurnAware.

I have tried changing the write speeds to the lowest settings.

It all seems to go well until the end of the burn when every program tells me the Write Failed. That's it- and I don't know why.

I have an IDE Plextor DVD/RW (PX-870A ATA) drive.

Any ideas about settings? Or anything else I should be checking?


How long are those mp3 files, not in bytes but in minutes?

Things ro consider... when buring a standard audio CD, the mp3 files must first be converted wav files, the burning programs do this automatically.. at least most of them do. If the mp3s are encoded at a high bit rate the wav files could be quite large... is it possible you're exceeding the size limit for the CD?

The other thing to remember.. although it shouldn't affect the burn, use "Disk At Once".


9 more replies
Answer Match 39.9%

To put it in a nutshell, I downloaded a game, tried to open it, however it never did. Now accessing my processes list... I have over 500 processes running, and counting. All under the name of the game. My laptop doesn't appear to be running noticeably slower, however these 500 processes are going to mess my computer up sooner or later..

I scanned the executable file with MalwareBytes, Kaspersky (my background AV) and Microsoft Defender. It was clean. Kaspersky however, noted that the program was potential dangerous, only because the digital signature was missing. I told Kaspersky to 'Limit' execution - only to stop dangerous actions.

I then continued to watch my process list grow up to 1000, running under my username. Then eventually, the physical memory overloaded and my computer crashed.

Several days later the same thing occurred. However this time, with a different game. I scanned it, and it was clean. I told Kapsersky to once again, limit execution with no digital signature. Within seconds of opening the game, I had over 200 processes, and the number was slowly rising. I had to hit 'End Process Tree' in order to stop my computer from crashing again.

One person suggested that it had to do with Kaspersky... As other games have worked in the past without limiting them.

I know it isn't a virus or anything malicious, perhaps a glitch? And how can I prevent it?

Additional Info:
Windows 7
AV: Kaspersky Pure

Thanks in advance.

A:500 Processes And Counting?

Try Googling the names of some of these processes. Perhaps that will help you figure out what's causing them or if they're malicious.

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Answer Match 39.9%

I have been messing with viruses and infections for 2 days and it seems like I'm spinning in mud. I have another thread:

I have scanned with Ad-Aware 3 times and keep finding New Objects. I have HJT and posted it below. Before I started any of these procedures, I couldn't even get to the internet with being redirected, AKA Hijacked. I have since been able to at least close some windows and be able to do enough surfing to get to this forum and download some software. The problem I face now is that when I do start surfing around I get Hijacked by www."whatever advertisement goes here".htm

Here are system specs:

345 MHz AMD-K6 3D processor
192 MB Ram
30 GB HD
XP PRO NTFS File System

Foloowing is the newest HJT logfile:

Logfile of HijackThis v1.98.0
Scan saved at 3:45:56 PM, on 7/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MA311 PCI Adapter Configuration Utility\wlanutil.exe
C:\WINDOWS\System32\Lh... Read more

A:2 Days and Counting ... Need Help!

16 more replies
Answer Match 39.9%

I've got to implement a function that will return the value of bit n of a binary number. I then have to implement a function that will change bit n to 1 or return a 0 if it is out of range.

I'm a bit stuck on this one, anyone know how I'd do it?

A:C++ Bit Counting Problem

C++ bitwise operators tutorial

To get what you want you should read up on bit masks and the bitwise and operator. The basic idea is to mask out the bits that you dont want by using a bitwise and operator. I can post example code if you like.

3 more replies
Answer Match 39.9%


Drew MS Partner / MS Beta Tester / Pres. Computer Issues Pres. Computer Issues

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Answer Match 39.9%

Hello. I bought a used computer a few months back (app. 7-8 mos. ago), but was not hooked up to the internet until 3 weeks ago or so. I got Aol dial-up & unsuccessfully tried to download their anti-virus program, but due to an earlier installation of Norton, some files were still on hard drive, & AOL would not proceed until they were found & deleted. So the bottom line was I was so thrilled to be back on the internet that I didn't push the anti-virus program issue. My fault totally, but when I finally did run a Pc-cillin scan, I was completely shocked at the NUMBER of viruses- I was only through 1/3 of my files & it was reading 7,000 +. However, as I looked at the files being scanned I realized that I did not recognize any of them & the virus which was pre-dominant, Worm GAO, was probably on the computer when I bought it, propagating away. Anyway, I realize the hard drive is toast, but are any of the files salvageable? Could I use Pc-cillin to scan individual files & save them to CD or do I still run risks of re-infecting a new hard drive?Also, I uploaded photos to Yahoo, so if people were to download them to their computers, will they contain viruses? How about saved e-mail? And yes, I definitely learned my lesson the hard way!!! Thanks to anyone, for advice. I have Windows XP Professional. System Manufacturer VIA Technologies, Model VT82C597. AMD-K6 (tm) 3D Processor, MMX, 3D now, 500 mhz . Thank you.

A:Over 7,000 Viruses & Still Counting!!!!

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Answer Match 39.9%

hey everyone

i'm posting this for a friend whos computer was working fine then out of nowhere it's been getting a msg

smss.exe has encountered a problem

this system is shutting down please save all files and log off\
and it says something about a windows NT/admin

then a bunch of other stuff that he can't make out fast enough

then after 60 seconds the computer reboots
he's running windows XP pro sp1
512mb of ram (no specific brands)
800mhz untel cpu
40gb maxtor harddrive

sorry about being so vague he's trying to tell me by memory since hes not at the computer itself for the night and we can't just reformat because there is important university essasys/reports/lectures that he can not get again


A:counting down then restarting out of nowhere

9 more replies
Answer Match 39.9%

i posted a thread yesterday, but got no replies, i have heard this forum is great, so i hope you can help me.
im having a few problems..

1. i have constant pop ups (have had 9 since beginning this thread..10)

2. i cannot save any new files, pictures, or anything. and its important that i do, i am a marketing advertiser and i really need to be able to work with my pictures and graphics.

3. i randomly hear some sort of sports radio channel through my speakers, even with my internet browser closed. sometimes its a poker channel, sometimes its baseball, just 10 minutes ago it was a stupid "guess what candy bar your tasting" thing. the only way i can stop it is to restart my computer.

4. my task bar disappears randomly and comes back maybe 20 minutes later. (as im typing this i dont see it)

5. my computer is running extremely slow. ive never had this problem.

6. ive tried running my spybot search and destroy, adaware, and kaspersky, and all 3 of them stop in the middle of the scan saying there was an error, and my computer shuts down.
if i can get some kind of help, i would greatly appreciate it. i dont want to lose any of my programs that i have paid for. i dont want to lose anything, and i cant afford to go out and buy a new computer.

A:7 problems and counting, please help me!

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Answer Match 39.9%

Well, I've done everything I know, including your suggestions before making HijackThis log. Still getting advert popup from everything from insurance to dating. Here is my HJT log.
Thanks in advance - T
PS - if I post something wrong, please don't yell at me too much. It's my 1st time!

A:Counting on you guys!

Logfile of HijackThis v1.99.1
Scan saved at 12:10:23 PM, on 10/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\The Cleaner\tcm.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-\QOELoader.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\Weather Pulse\weatherpulse.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKCU\Softwar... Read more

3 more replies
Answer Match 39.9%

Windows 10 is coming SOON!!
If you are eligible for the free Upgrade offer you can reserve the DL for the GA. You will need W7 SP1 or W8.1
Make sure your machine or machines are clean & healthy.  Always backup, backup & backup.  Recommend making a Sys Image just prior to final release 
GA-Day is July 29
PS:  Did I mention backup?

A:T- Minus 33 & Counting

I see the first topic in the Win 10 section is dated 1st October 2014. We have had nine months of mumping and moaning about the various test releases. As well as a lot of hot air there have been a number of serious and valid points raised - the purpose of the test releases.
Another month and we can all start mumping and moaning about the final release version !
I'm chicken !  I intend waiting at least six months before I consider updating from 7 to 10, and that will be dependent on whether or not I decide to rebuild my computer.
Chris Cosgrove

3 more replies
Answer Match 39.9%


I have a class called colouruser that changes the link colour of certain member's names. These names only appear in 1 table but mixed with other members names that don't have that class. How can I count the amount of members that has the class="colouruser". The class is in the A tag...

<a href="member url" class="colouruser">name</a>


A:counting class

This should do it.

1 more replies
Answer Match 39.9%

Hi, I am having several problems with my computer, wondering if I am infected with something? First noticed the computer running slowly. Then began freezing all the time. Then noticed that when I switch to a new internet page at times I notice a small black screen that will pop-up or flash on the page, but only for a second...almost like you'd get on a "run command" type scrren, if that makes sense. Also, I keep getting a security options failure. It seems this only comes after the computer freezes and I try to hit alt, control, delete to bring up task manager. I have tried to run Norton Anti-virus and spybot. I've used CCleaner to remove unnecessary files/clean. The virus software finds nothing unusual (usually some cookies with tracking, but no virus. Any ideas? Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:54:57 AM, on 8/19/2009Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16890)Boot mode: NormalRunning processes:C:\Program Files\Norton AntiVirus\Engine\\ccSvcHst.exeC:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\hp\support\hpsysdrv.exeC:\Windows\RtHDVCpl.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A0... Read more

A:Infected? Blue screen, black screen popping up in background, freezing and slow

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 39.9%

Hey everyone, I seem to have a recurring problem that I just can't puzzle out on my
own and need some help here.

A few months ago I had to replace my power supply unit, and at the same time decided to
upgrade my RAM and OS (moving from Windows Vista to Win 7).
Before I was running on 1 gig of DDR2 PC2-5300 667 MHz. I updated it to PNY 4 gigs
(also DDR2 PC2-5300). Computer kept restarting so I brought it down to 2 gigs - things
worked ok for a little while and then I started to have similar problems again. My PC
continually restarts itself randomly, Displays the Blue Screen after an hour or so of
operation and constantly freezes on the starting Windows 7 logo screen.
I have absolutely no clue where these issues could be coming from. All of the RAM seems
to be accurate spec wise and I don't believe the Power Supply to be at fault. Also, this is more recently, whenever I try to sync up my iPod with iTuens, my system also decides to restart itself randomly during the sync. Any help
on the issue would be GREATLY appreciated.

Below are additional PC specs:

- OS Windows 7 ultimate 32bit
- CPU, Intel Core 2 - (2) of them at 2.13 GHz
- 2 Gigs PNY RAM
- (any additional specs needed - please let me know!)

I'm out of ideas here; any suggestions would be very appreciated. Thanks!

A:DELL XPS710 - Blue screen/ Windows restarts itself/ Freezes on Starting Screen

15 more replies
Answer Match 39.9%

Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.

No access to task manager through ctrl+alt+del.

I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.

Pulled the drive and scanned with avast and malwarebytes which found nothing.

Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.

The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...


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Answer Match 39.9%

Hello. I am trying to fix an HP G62-367DX Notebook PC.
Operating sys: Win 7, 64bit, AMD Turion(tm) 530II Dual-Core Processor, 4GB, 2.50GHz. I had this laptop since December of 2010 and on June of 2013 is when I used my notebook PC and was initially of no use. I have been working on my laptop on and off since. I am not afraid to open the sucker up and get this thing up and running.

The problem started out with what most ppl call it, the "blue screen of death". Like most ppl, I did ignore the blue screen and did a restart which brought me to the normal Windows screen and then it would start back up just fine. I found this in Device Manager's (Hidden Files):
Non-Plug and Play Drivers
-! ehdrv
-! epfwwfp
-! Security Processor Loader Driver
I am not sure if it has anything to do with what it was the blue screen situation, but I tried searching on the net on what it all meant and to see if I was able to fix it, but before I was able to do something about it, the blue screen kept popping up and it was getting worse.

The problem progressed to where on Windows startup it would just stop there, blue screen would pop up and of course I had to restart it and do an F8 key press for Safe Mode. I had to work on Safe Mode for a good couple of weeks before I can figure out the problem/s. I believe I had went into the system and found out it had something to do with some kind of error... *sigh* I did write it down, but that was like a month ago and I am unable to locate my ... Read more

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Answer Match 39.9%

Hi everyone. I'm having trouble with my Acer laptop. This is what happened. I recieved an automatic update for IE9. I tryed it out, I did not like the new settings. So, I tryed to delete it, it said that I do not have permission to do that. So I did a System Restore to go back to IE8 and it looked like it was doing it's thing. Then it went into the Blue Error Screen. I turned my laptop off and then back on after a minute or so. Everything looked ok, all the intros still come on but "Windows Vista Home Premium 32bit (Full Version) Login Screen or Welcome Screen" does not load at all. Just stays on a blank black screen with the mouse arrow. I tried using the F8 options on the laptop but they have not done anything so far. SafeMode does not work and apparently there are no Restore Points anymore. No Backups either. Command Prompt still works. I did a scan and it said there is nothing wrong but there is. Should I get the full version of Windows Vista Install Disk and use the Repair option from there? You know where the disk has options like Install, Uninstall, Repair? I'm not talking about a Recovery Disk with the same F8 options as my laptop.

A:No Windows Vista Login Screen after System Restore goes into Blue Error Screen.

Originally Posted by staypuft

Hi everyone. I'm having trouble with my Acer laptop. This is what happened. I recieved an automatic update for IE9. I tryed it out, I did not like the new settings. I tryed to delete it, it said that I do not have permission to do that. So I did a system restore to go back to IE8 and it looked like it was doing it's thing. Then it went into Blue Error Screen. I turned my laptop off and then back on after a minute or so. Everything looked ok, all intros still comes on but "Windows Vista Home Premium 32bit (Full Version) Login Screen or Welcome Screen" does not load at all. Just stays with a blank screen and arrow. I tried using the F8 options on the laptop but they have done nothing so far. SafeMode does not work and apparently there are no Restore Points. No Backups either. Command Prompt still works. I did a scan and it said there is nothing wrong but there is. Should I get the full version of Windows Vista Install Disc and use the repair option from there? You know where it has options like Install, Uninstall, Repair? I'm not talking about a Recovery Disc with same F8 options.

Can someone please give me an explaination on how I can boot a disc from a DVD drive. I'm unable to login to Windows Vista, do I use the Command Prompts to boot a disc?

5 more replies
Answer Match 39.9%

Hello and thanks for reading,

I have a 2 year old HP pavilion dv6 series laptop running windows 7. Yesterday I turned it on and it started normally but when I tried to browse on Firefox it gave me the blue screen (for the first time ever) and it shut down. Fearing I had a virus I ran it in safe mode and started a scan and began transporting my pictures via Dropbox just in case it died on me. Sure enough a weird error message (couldnt figure out what program made the message pop up) popped up saying I had a bunch of urgent viruses.. I didn't click on it at all and before I couldn't think of what to do the blue screen popped up and it shut down. When I tried to restart it the HP splash sign popped up and the screen flickered black and a blinking cursor started in the upper left corner. So this is where I stand now... Black screen with blinking cursor. Set default setting in BIOS (didn't work) and F8 (safe mode) or F11 (system restore) does nothing... The black screen just stays there. Any ideas? Is it a gonner? I'm hoping to get back on and get my pictures if possible. Help please!

A:HP Laptop blue screen crash now black screen with blinking cursor

sounds like a bug -click report and ask to move to malware forum

1 more replies
Answer Match 39.9%

Today I booted my computer up to be promoted with a black screen, I gave it a good half an hour before forcing it to shutdown, to which when I booted it back up. Was then promoted with a blue screen about the video card not being able to lead, that happened twice.

I then booted it into safe mode, fiddled around with the drivers to see what was going on, after restarting it again, I got the same black screen, this kept on happening. I then concluded my best solution was to install XP, this worked the video card runs. So the card is not dead, but there are multiple blue lines going down the screen in 4 columns. After going into the device manager I saw that it claimed it was not installed, then I went to Google and downloaded the driver, after installing the computers goes to the same black screen that I got on windows 7.

I have no clue what the problem is, so any help would be most appreciated. Also I tried installing Linux, but after getting though then loading screen of the installer, it goes to the black screen. At the moment in am on my tablet so sorry if there are so many mistakes. I'll try and get some photos of how it looks.

PC Specs:

- Dell Dimension E520
- Intel pentium D
- 2gb Ram
- Nvidia Geforce 7300 LE


Thank you, any help will be hugely appreciated.

Sean Hall.

A:Geforce 7300 LE - Blue screen of death - Multiple lines down screen.

Hi Sean,

I don't like to say it, but it sounds like the graphics card is dead. I had the same issue on an old 8800gts, it would work until I installed the drivers, then I would get very bad artifacts/lines down the screen.
I tried it on 2 different PC's with the same end result once the drivers were installed.


5 more replies
Answer Match 39.9%

i'm sorry but i've had it. so here is what happens:
1. first you should know i had to take my pc to the shop, bought a new hdd and reinstalled windows xp service pack 3
2. I press the power button, windows start loading, sometimes a blue screen appears and if you wait long enough a welcome screen and that's it. Sometimes is goes past the welcome screen, it loads normally and freezes after half an hour. I took it to the shop and it worked fine there. Brought it back home, still blue screen etc. It start normally if i unplug the monitor. Sometimes, if i plug it back in, the monitor start normally, other times it just stays black. i'll give you any information needed, but it will take a while since i don't have the heart to restart my pc this many times. i think in the last two days i've restarted it like 50 times, no kiddin'.

ok. thank you.


AMD Sempron(tm) Processor
1.80 GHz, 512 mb of RAM


Samsung, syncmaster 943sn

Graphic Card

nvidia geforce 210
Also, here are some errors, warnings from the system log:

The NVIDIA Update Service Daemon service failed to start due to the following error:
The system cannot find the file specified.

The DNS Client service could not contact any DNS servers for a repeated number of attempts. For the next 30 seconds the DNS Client service will not use the network to avoid further network performance problems. It will resume its normal behavior after that. If this problem persists, verify yo... Read more

A:Blue screen at startup, freezes at welcome screen, works when monitor unplugged

It seems to me that you might have a bad/dying power supply unit.

How long have you got the computer?

Take it to the shop and let them test it.

1 more replies
Answer Match 39.9%


i'm having to boot into windows xp. on power up sytem goes through the windows xp splash screen (with progress bar) and then instead of login prompt it goes just into the blue screen with moveable mouse pointer arrow.

issue seems to be similar to:
but recommended solutions didn't help so far.

symptoms just before issue - was not able to run use some system features - utility to turn off the display, utility to bring up battery info - everything was working fine before this

what i've tried:
boot to Last Known Good Configuration - resulting in the same blue screen

boot to Safe Mode / Safe Mode with networking / Safe Mode with comman prompt - resulting in blank (black) screen with "Safe Mode" in the corners and moveable mouse

test the hardware (hard drive / memory etc.) via build in PC Doctor - all seems to be working
i am able to use bootable XP CD from other machine to get into Recovery Console
i am able to boot to simple live XP using BartPE-XPE usb key and access the hard drive

could you please help me to find solution to this issue
thank you in advance

A:Solved: blank blue screen with mouse arrow after xp splash screen

Hi krajicek, u having a same problem as me.

Btw.. yours is laptop or desktop?
If laptop wat brand are u using..Mine are FUJITSU laptop and i still
can't get it work.
I boot from the WinXP CD and it still can't recovery as well and i try
safe mode aslo can't work too..

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Answer Match 39.9%

Hello, originally my problem is that my internet browsers (Internet explorer, firefox) can not display any kind of pages because of some kind of virus. Also I had some kind of fake Microsoft Security Essentials (MSE) asking me to download more fake AV's onto my computer but I knew well enough that it was fake so I close it. This also shows up in safe mode. MSE block me from opening things such as iexplorer.exe or sometimes it would say tskmanager is a virus and it wouldn't let me open anything. So eventually I google this up, and I read somewhere that told me to rename hotfix.exe to hotfix1.exe when I run %APPDATA% so the annoying MSE would stop showing up. It also told me to update my Malwarebyte which I still can not do because I still do not have access to the internet. By the way I am using another computer to type this. So again, I tried to do some more research to fix my internet problem and I found this site that told me to download KillGodzilla.exe and run it and reboot my computer, after that I should update my Malwarebyte but of course, I can't do that because after the WINDOWS loading screen, the blue log in screen doesn't show and displays a black screen which flickers sometimes, after a few minutes it would restart my computer. Also same thing for safe mode. Does anyone know what is going on? Did I screw up my computer to badly? Do I need to reset my BIOS? I am using Windows XP if that helps. I also hav ESET smart security on my computer but I can... Read more

A:Computer blue login screen displays black screen after using KillGodzilla.exe

Anyone have any ideas at all? I waited a few days, and gave as much information as possible already, please?

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Answer Match 39.9%

Previously it showed Blue Screen every time I boot my Y460; few seconds after the Window Logo. No matter how many times I reformate, it still showing Blue Screen, indicating STOP 0x00000116 and atikmpag.sys error. Subsequently, I went into the BIOS and changed the settings on the graphics switchable to discrete graphics. However its getting worst now because there is no display (totally black with no background light) every time I on my y460. Hence I need assistance and solutions, thanks.

A:URGENT LENOVO Y460 previously Blue Screen now Black Screen

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Answer Match 39.9%


I have a Dell Inspiron 6000 and today I suddenly got a blue screen error message, the main message said "PAGE_FAULT_IN_NONPAGED_AREA". After rebooting, I got the same message. Then on the next reboot I couldn't get to the login screen.

I used my Dell OS Recovery CD that I created to try and repair Windows XP. It asked for a place to partition/fragment Windows, and then it went through copying files etc.

After that, I tried to restart, I got the normal Dell Boot screen but then it went to a black screen, with only a flashing cursor in the top left hand corner.

I cannot do the Ctrl Alt F11 option to recover Windows XP, I can only either choose F2 or F12 at the initial boot screen.

Please help, I really do not know what to do!

What is the blue screen error message all about? I haven't installed any software or hardware so I do not see what might of caused the problem!


A:Inspiron 6000 - Blue screen error, now black screen on boot, help!

Do you have another windows xp cd you can get your hands on? I recommend performing a checkdisk repair on your computer and see if that helps.

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Answer Match 39.9%

Previously it showed Blue Screen every time I boot my Y460; few seconds after the Window Logo. No matter how many times I reformate, it still showing Blue Screen, indicating STOP 0x00000116 and atikmpag.sys error. Subsequently, I went into the BIOS and changed the settings on the graphics switchable to discrete graphics. However its getting worst now because there is no display (totally black with no background light) every time I on my y460. Hence I need assistance and solutions, thanks.

A:URGENT LENOVO Y460 previously Blue Screen now Black Screen

closing duplicate, please respond at

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Answer Match 39.9%

Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Thanks in advance,


PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

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Answer Match 39.9%

Specs: HP Compaq 5100 SFF Running XP PRO SP3 With A 2.8 GHz P4 and 3 GBs of RAM.
Let me tell you what happened. I was having problems with a very, very slow CD/DVD combo drive and I looked around and around and could find only one thing that seemed like it would help and it made perfect sense. You see, I have a good computer, but it is a Small Form--not allowing me to add much to it. Anything that I have added has to be added as a slave device. Anyway, my configuration was this: My boot drive is a 80 GB SATA drive. Then, I have only one IDE Controller on the Motherboard, which has the CD/DVD drive as master and an old 40GB Hard Drive as slave. My optical drive was turtle or snail slow when viewing pictures, copying/pasting files to the HD, and anything that is data oriented. So, what I did was disconnect the slave HD drive to see if that would make it run like an optical drive was supposed to run, a little slow, but bearable. When I did this, and reconnected and rebooted, it would not boot to anything--safe mode, windows, last known configuration, hp recovery, 2 boot discs, nothing! At the opening screen, I get the opening HP screen, but it has stripes. I go into BIOS and the menus are striped. If I try to boot to Windows/Safe Mode, I get either a black screen where nothing happens, an endless pause, or a Blue Screen telling me that I have a BIOS error and they have stopped at this point to avoid any further damage. There's also a message telling me to press F7 to disable A... Read more

A:Blue Screen BIOS/ACPI Error--Striped Screen Upon Reboot: Please help!

 to the Bleeping Computer forum.

At the opening screen, I get the opening HP screen, but it has stripes. I go into BIOS and the menus are striped.

My assumption is one of the memory sticks got loosed from it's slot when you played with the HDD. Please remove the memory modules and use a pencil rubber to clean it's gold plated contacts.  After making sure the contacts are clean and shining, inset them to the slots. If there is more than one module, connect one at a time. Now try to boot the system.

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Answer Match 39.9%


My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.

A:Unable to start - black screen or empty blue screen w cursor??

Hello JoLaRo and welcome to Seven Forums.

One of the Forum experts has prepared a couple of tutorials that might help you out.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

If you're still having issues after following the tutorials, please post back.

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Answer Match 39.9%

Hi there,

I have been stuck with the above issue for the last couple of days and would appreciate some help asap. In reflecting on the above the comp. is at the point where it is continuously restarting. I was able to insert the installation/required disk it was asking me for earlier and was able to open up to a screen resembling safe-mode. However, I can no longer do this on my own or through "start-up repair".

If it is helpful, in reading the start-up repair screen and seeing, "windows cannot repair the comp. automatically" as well as looking throughthe "problem details" I see recall seeing possible registry errors such as, "rollback registry"

If this can not be fixed or is not a quick fix I am also open to the idea of reseting/reformatting the hard drive but only if I can recover some files using open-source software such as recuva or the like.

Appreciate the help

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Answer Match 39.9%

Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to re... Read more

A:Solved: Black screen of death at startup, all began with a blue screen

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Answer Match 39.9%


Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.

A:Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.;EN-US;307545

Forum example of a successful recovery here:

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Answer Match 39.9%

My problem started much like that of Busybee, with files being deleted, orphan files being restored and security something or other, however, after reboot from CD, and running Startup Repair, the tests all appear to be OK, except "Root Cause Found - Volume on disk is corrupt" Result: Completed successfully, Error Code=0x0

At this point the pc goes through the never ending sequence of trying to boot up, black screen then blue screen, etc.

Medion MD8830 Multimedia Home Entertainment Design Centre
Operating System: Windows Vista 32 bit, service pack 2
C:\ 500Gb HD with
D:\ 20Gb restore using 12Gb
2Gb Ram

Disk failure diagnosis test result OK

Most recent change, made a day or so prior to the crash, was retuning digital tv tuner when the changeover from Analog to Digital signal was needed to update channels here in UK. The screen shows "No Signal Analog" at beginning and end of reboot sequence.

The black screen suggests this may be a recent hardware or software issue, and advises removal of any recent changes, but as I cannot get into the system, let alone the control panel, I am unable to remove or disable anything.

Would really appreciate being able to at least recover my files, and as I am unable to access the operating system either by safe mode, safe mode with command prompt, or a normal reboot, would welcome any advice about how I can achieve this.

I have a laptop also running Vista 32 bit if that would be of any help in accessing the files.

Woul... Read more

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Answer Match 39.9%

Hello, I have an HP Pavilion g series laptop (running win7) that is in a continuous restarting loop. This happened after the computer auto updated (windows update). I do not know what was updated, but now every time the laptop starts up it seems to be in a continuous rebooting loop after the windows logo then a blue flash. I am unable to go into safe mode or any other mode as I keep getting redirected to a page that gives me two options:Launch Startup Repair or Start Windows Normally. Startup repair gives me the same results as trying to run in safe mode.

By turning the auto-restart on system failure off i was able to read what the blue error message, which says:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is your first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check you hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive curruption, and then restart your computer.

Technical information:
***STOP: 0X0000007B (0xFFFFF880009A9928,0xFFFFFFFFC000000D,0x0000000000000000,0X00000000000000000)

Can someone give me advice on how to solve and prevent this problem? I am currently using a different laptop to access this forum.

A:Help with blue screen auto reboot, Stop: 0x0000007B error screen


The INACCESSIBLE_BOOT_DEVICE bug check has a value of 0x0000007B. This bug check indicates that the Microsoft Windows operating system has lost access to the system partition during startup.


The INACCESSIBLE_BOOT_DEVICE bug check frequently occurs because of a boot device failure. During I/O system initialization, the boot device driver might have failed to initialize the boot device (typically a hard disk). File system initialization might have failed because it did not recognize the data on the boot device. Also, repartitioning the system partition or installing a new SCSI adapter or disk controller might induce this error.

This error can also occur because of incompatible disk hardware. If the error occurred at the initial setup of the system, the system might have been installed on an unsupported disk or SCSI controller. Some controllers are supported only by drivers that are in the Windows Driver Library (WDL). (These drivers require the user to do a custom installation.)

Further Reading...

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Answer Match 39.9%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

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Answer Match 39.9%

Hi Guys, I've literally spent HOURS squinting at my tiny iPhone screen
pouring over post after post on Google. :(

Here's the problem:

*brand new, 1TB Hitachi HD
*attempting to install Vista Home Premium; with Hewlett Packard's System Recovery, factory made CD's
*have had a 1TB drive before in the machine; I have also REPEATEDLY used these disks to restore my system, in the past
*the CD's work, Vista loads, HP's driver platform loads the drivers, the Os functions all the way to the point where it asks for region & timezone
***after resetting, after the initial "region config", Vista hangs at the blue "one-time setup process" screen. The little green cursor/bar thingy at the bottom of the blue screen marches across the screen with impunity. Nothing is happening; I've had the computer on this screen for so long, the power settings put it into hibernate (which I think means at least 5 hours with no activity). The high-speed Internet IS working. I've done a fresh, full restore 3 times with identical results. :(

I read alot of BSOD posts... But I don't think is a true BSOD; I have found others reporting this problem, but thus far the solutions offered have been insulting (it CAN'T be a virus, I very much doubt it's a driver problem, as I am using factor-made model-specific disks)

Thank you guys so much for your time! I very much appreciate your input; I am so very sorry to burden you, I tried everything I could to fix this on my own. :)

A:Fresh install, Factory disk, Screen hangs at blue configure screen, not BSOD I think

Oh, full sys specs in my profile. ;)

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Answer Match 39.9%

Hey guys I just fixed a CRAZY virus (I think its a virus) I had that changed my userinit.exe files and I fixed it by replacing these files using my friends userinit.exe files . Now I'm getting a blue screen with an error that reads:

STOP: 0x0000007E (0x0000005, 0xF7547756, 0xF78A242c, 0xF78A2128)

Also it says something about BIOS to either upgrade it or disable conflicting components.

About the "Virus/Trojan or something":

Just so you know:

1) I downloaded this file <> (if anyone is brave enough to download it and see if their antivirus detects it because I don't have an antivirus so I still don't know the name for this... I guess its a virus or trojan) when I double clicked the file "iphider37se.exe 4.2 MB" it automatically installed a "Windowspcdefender" and started scanning. It looked like a really fake virus scanner so when I click X to close it I got a blue screen and was forced to restart my pc.

2) Then the problem was that windows would load to the Welcome screen and I clicked on my user account to log in (no password required)

3) Then my desktop would appear AS IF it was ready to load up but then it would automatically go back to the Welcome screen.

4) This happened even in Safe Mode so I had to put my drive as a slave drive on ANOTHER PC.

5) It took me HOURS to somehow figure out the userinit.exe files may have gotten corrupt or rewritten by this... Read more

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Answer Match 39.48%

I received the following error message when I attempted to restart my computer:

C0000218 Unknown Hard Error

When I restarted after the blue screen it went into a check disk but would not finish the scan.

I have tried to start the computer in safe mode with internet connection and after a few minutes the screen goes black. I've tried to start it using last known configuration and the screen goes black. Everything I try ~ the screen goes black.


A:Blue screen & now won't start in safe mode, screen goes black

I'm writing from my husband's laptop because my desktop is completely dead.

We were out of town for several days and when we returned my desktop was running very slow so I attempted to restart it. It locked up, I pressed/held the power button and when it restarted it attempted to run a disk check. The disk check locked up and I had to press/hold the power button again. When it restarted I got a blue screen ~ stop: C0000218 unknown hard error.

Sometimes when I attempt to restart it I get: checking file system on C:
file system = NTFS

When I attempt to restart it in safe mode, safe mode with networking or starting in last known good configuration I get . . .

multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ . . . (various items)

Now it won't start, not even in safe mode. Everything I try ~ I just get a black screen.

** I just tried to restart AGAIN and it ran disk scan, said it had completed disk scan and would restart, the screen went black when it attempted to restart and the screen is still black and it won't restart.

What can I do to get my computer back?

Any help will be greatly appreciated!

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Answer Match 39.48%

Hi, i'm new to the forum and i need help with my toshiba a205-s4577.

it was working fine for the past year and months that i have used it and then one day it suddenly crashed while i was watching a movie. it displayed random patterns on screen. kinda like part of the image from the video is on the screen then a black strip and random colors. I restarted the unit to safe mode and left it on and browsed the net and downloaded some big files for how many hours and nothing happened.. there are also times when windows is still loading with the windows logo on screen, it crashes. there are also times when the login screen is displayed and it crashes. it just crashes randomly! so i tried to reformat it. i deleted the partitions and created a new one, formatted it then fresh installed windows 7 ( my previous OS is windows 7 by the way) and started installing the basic drivers and after a few hours, it crashed again... thinking that the driver installed might not be compatible, i tried another fresh install of windows (same execution, delete partition, create, install OS) and this time, without installing the drivers, it crashed again after a few hours... sometimes it crashes immediately after turning it on from cold start!

is there someone who can give me an advice on this? is this somehow caused by dust accumulating inside the laptop? or is it already busted?

A:Laptop crashes, random pattern on screen / blue screen

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Answer Match 39.48%

i am using hp pavillion g6-1301tx, last day i formatted  my windows (win 7 ultimate) so i downloaded all the drivers installed it after when i restarted after installing the graphics  driver of AMD the screen  are showed  driver not properly installed after couple of minutes the screen will be black out and will be back in 4 secthen after couple of minutes the screen will be turned blue with some writing  and it will restart and happen the same process , seeing this i went to safe mode and uninstalled the AMD graphics    then restarted it then there was no screen black outs or blue screen but the laptop was working slow as 512 mb ram but i am having 4 gb ram , i tried to install intel graphics then the answer was this laptop cant meet the requirements. so i tried to install from internet  site of AMD as well as INTEL but no change was done. so i hope there will be a solution for this.

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Answer Match 39.48%

Hello, I'm new here and I so hope someone can help me, since I'm not the sharpest computer tool in the shed
This issue has started happening and I have no clue..I have cleared cookies, history, etc..but that hasn't worked..
Here's the deal...When I click Internet Explorer Icon of my desk top or go to start, programs, open Explorer, it seems as if it's going to open, then the screen goes black for a second..then a blue screen comes up and says "An error has occured...ctrl,alt,delete, to any key to continue to know the one...
Well the error is this: 0D:000:0000FA16...I can click any key and return to desk top..
Can someone please help me..The only way I'm able to be here is, thankfully I have JUNO as my ISP and they have their own browser window..
Also in checking mail, for instance, in Hot Mail..if I clicked a link in an e-mail to go to a certain page..same screen, error..etc..
It would be wonderfull if someone could maybe e-mail me step by step what I might could [email protected]

A:Internet Explorer-Black Screen,Blue Screen,Error..HELP!!

Need more info.. Win98, ME. 2000, XP? SP1, SP2? What version of IE you are running? Post the full error message if you can. This would be helpful to an assistor. There is a fatal error somewhere but without this info it isn't likely anyone can help locate a fix.

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Answer Match 39.48%

Toshiba Satellite running on windows XP
When I start the computer, it asks if for the choice of Safe Mode, w/ Networking, w/Command Prompt or Normally.
I've tried them all and if I try it normally, it won't get past the XP loading screen. It's loading and then it flashes a blue screen for a second and then restarts the computer again.

I tried pressing F8 at boot and selected 'Disable automatic restart on system failure' and this is what I get
STOP: 0x00000024 (0x00190203, 0x83306788, 0xC0000102, 0x00000000)

I even tried using this to get to chkdsk
At boot, F12, chose CD/DVD, but still nothing,
I even tried disabling boot from +HDD, FDD and LAN from the bios setup menu to see if it works and this is what I got, it just keeps going on and on unless I enable boot from +HDD
Intel UNDI, PXE-2.0 (build 082)
Copyright (C) 1997-2000 Intel Corporation

For Realtek RTL8139(X)/8130/810X PCI Fast Ethernet Controller v2.13 (020326)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM.

That's about everything I could get.

A:Can't start XP: After XP loading screen, Blue Screen Stop error

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Answer Match 39.48%

I get a blue screen error of "driverirql_not_less_equal" when my laptop monitor dims.

OS: Windows 8 Professional (64 bit)
Intel i7 2640M
8 Gb Ram

The attached screen capture is the location of my error.

A:Windows 8 blue screen error when laptop screen dims

This is probably either a BIOS problem, or a video driver problem. It's also possible you have a hardware fault, but try updating your BIOS and video card drivers.

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Answer Match 39.48%

My screen came up the other day blue and saying it was checking disk and that volume was dirty. now the screen is black. computer acts like it is coming up but just sits there. Is there anything I can do?

A:blue screen, ckdisk, volume dirty, now black screen

First, backup your data using a bootable disk (such as a Live Linux or Ultimate Boot CD)
If the scan didn't fix the drive (if the drive is still marked as "dirty") then you'll most likely have to format the drive (and will lose everything if you haven't backed it up).
Then start with these free diagnostics (before formatting the drive):


I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:


H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.
If you find hardware issues, here's a link to the hardware forums: Hardware Support - Tech Support Forum

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks
If you find malware, here's a link on how to post in the Security Center: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

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Answer Match 39.48%

Hi,I have a major problem with my laptop where i can now only operate in safe mode.My original problem was the screen just went black and nothing could be done(no mouse pointer or nothing) ctrl alt del didn't work or escape. I just had to power off. When restarted the screen would be black background with a lot of @ icons dotted all over the screen and the screen would then be striped blue. System restore wouldn't work. I decided to send it to a local shop for fixing. It came back after ?60 charge! stating that laptop boot viruses fixed and system updated... happy daysbut now it is back again!!!This time system restore did work and i thought phew! but the problem keeps returning and after about 4 system restores it won't restore!The virus/fault has no pattern as to when it returns, could be on start up, sometimes when online. another time just whilst using the desktop and also when using my F drive to watch a cd.all info posted below as per prep guide.will apreciate any help pleaseDDS (Ver_2012-10-19.01) - NTFS_x86 NETWORKInternet Explorer: 7.0.6000.16982Run by matt at 13:01:31 on 2012-11-05Microsoft? Windows Vista? Home Premium 6.0.6000.0.1252.44.1033.18.2046.1244 [GMT 0:00]..============== Running Processes ================.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\mfevtps.exeC:\Program Files\Common Files\McAfee\SystemCor... Read more

A:cpu won't start in vista premium get blue screen and striped screen

Greetings marlonmaya and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary. If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance. Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do n... Read more

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Answer Match 39.48%

After not turning on my PC for about a month, I went to turn it on and the following events took place:
1. Normal boot to Desktop, no problems
2. Desktop image is stable on both monitors (dual monitor setup)
3. I let it sit there for a couple of minutes waiting for everything to load
4. I click to open "ANY" program and screens go to a flashing state of black and momentary program, back and forth, back and forth, single screen or both doesn't matter, Checked all connections off of video card output to monitors and there fine.
5. Finally I get the "BLUE" screen of death
6. PC automatically shuts down and goes to boot up a Option Screen for SAFE MODE
7. PC works fine in SAFE MODE w/Network option, but won't do a "RESTORE" either from SAFE MODE
I never got a Win 7 Disk with the PC, but I did create a IMAGE disk on my WD Portable HD a few months ago. How do I get that file (on the WD HD) to run as I can't see any EXE files to get it started and I can't get the PC the start it either. I'm starting to attempt to copy all my files off the PC in case I'll need to something drastic.
Any help is greatly appreciated is getting me back up and running, and by the way, I'm not vary computer savy, so please refer to things to do as a dummy like me can understand them. Great site and thank you all for sharing your knowledge with dummy's like me................

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Answer Match 39.48%

I either play Left 4 Dead or Prototype and my computer crashes with a blue screen when I make a swift mouse motion to the right. It doesn't happen all the time, some days I can play L4D for hours and it won't crash.

Some say the most common thing is Logitech Mouseware. I do have a Logitech mouse, Mx510 Performance Optical Mouse (Blue). I am running on Vista, I have visited the driver site for Logitech and found out that Vista does not require any driver for my mouse, and I never had on in the first place for this Dell XPS M1530. I just plug and use.

So ingame, it would happen when I make a sharp turn with the character to look in first person view to the other side or behind me, with lots of things happening at the same time, such as attacks or explosions, screams etc.

This is what I got as the only info that I could possibly even remember during the 10 seconds before reboot during the blue screen.

0x0000000E(something like that)

Then when my computer started up completely, it showed this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.
Locale ID: 4105

Additional information about the problem:
BCCode: a
BCP1: 0000099E0000007E
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80001C7B443
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Users\[NAME OF OWNER]\AppD... Read more

A:Vista Blue Screen crashes only in full screen game.

Here's a link to a brief description of the error: Troubleshooting Windows STOP Messages
There's not much info here to go on, but most BSOD's that occur during games are due to video problems, with audio problems coming behind them.

So, for starters:
- download the latest version of the video and audio drivers for your system.
- uninstall the current video and audio drivers through Control Panel...Programs...Uninstall a program.
- install the downloaded drivers.
- reboot and wait for another BSOD :0)

If this doesn't fix it, you'll have to navigate to C:\Windows\Minidump, zip up the contents of that folder and upload it with your next post.

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Answer Match 39.48%

This can happen at any time for me (including when I was re-installing windows in an attempt to fix the problem... did not go well ) but more often than not happens during web-browsing and especially when watching youtube vids. I'm going to assume it has something to do with my graphics card as the blue screen does not actually come up... instead the screen goes black and then I have to restart the computer. Anyways upon boot up and log in I get a windows message that tells me that windows has recovered from an unexpected shutdown ect.. and the numbers are:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: 85AA3510
BCP2: 93218A5E
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

A:BSOD - Screen goes black and upon restart tells me I got a blue screen

Have you activated your Win 7?

Fully and completely update your Win7. Afterwards, I'll be asking you to submit a file which will show me all of the installed updates.

The update procedure will take qute a period of time since you do not have SP1 installed. This means there are updates to get you up to SP1 and then there about 100 updates post-SP1.

Change settings (left-hand column) |
checkmark all four of the boxes | OK button

Approve any dialog boxes presented. Let Windows install any update features.

WIN is the key with the Microsoft flag on top.

Check for Updates (left-hand column)
Install ALL critical updates.
Restart your computer (even if not prompted)

Repeat this procedure until there are no more critical updates.

DO NOT TRUST the ?Windows is up to date? in center of dialog. until you see that TWICE IN A ROW!

Use the ?critical update? procedure until all important updates are installed.

Under Optional updates you will be presented with:
a) Microsoft Bing Desktop which is of questionable value
b) a list of about 34 language updates.

You can hide those updates so that aren't continually notified of those updates.
When you click on 34+ optional updates are available, then you
a) highlight all of the language updates,
b) right-click anywhere in the highlighted list.
c) click... Read more

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Answer Match 39.48%


Intel Core 2 Duo 2.93 GHz
800GB WD HDD 7200rpm 64mb cache
Windows 7 Ultimate 32bit


I never had any problem with my desktop and it NEVER got stuck or anything. I've searched and tested every solution I could find but none seems to work. When I power on the desktop, a black screen comes up just before the welcome screen for a really long time. Most of the time, it restarts after a blue screen comes up. When the desktop does appear, it again restarts when I press any button. It started to slow down a few days ago and got stuck quite often but now this. Basically, I can't do anything. System restore comes up with some error in safe mode and I do not have a backup or Windows CD. My hard disk is filled with a lot of delicate data and it also has like 300GB of videos and stuff. I really need your help guys?

A:Windows 7 Ultimate stuck at welcome screen & reboots with blue screen

If you can boot in safemode with networking, just follow these instructions

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Answer Match 39.48%


I'm working on an emachines T1120 with 256mb of RAM. The problem is that no matter what I do I can't get it to boot all the way into Windows. On startup, I automatically get the Safe Mode screen. No matter which option I choose, it does the same thing: I get the initial Windows screen, then a blue screen appears with the following messsage:

Check with your hardware vendors for any BIOS update. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components restart your computer. press F8to select advanced start up options, then select safe mode.

STOP: 0x0000008E (0xc0000005, 0x80576DCF, 0xA95E52A0, 0x00000000)

Begin dumping of physical memory.
Physical memory dump complete.

I don't have the Windows disk that came with this computer, but I have one from another computer running the same version of Windows. I'm not sure how to use the recovery option - every time I've tried I just get a c:\ prompt. Not sure what to do at that point.

Any thoughts?

A:Solved: On Bootup: Safe Mode Screen Then Blue Screen

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Answer Match 39.48%

Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

Hello There, I Would Really Appreciate Any Help.

As Above, I Am Pretty Sure This Has Happened To Other People.

I Installed A New Programme Which Was Downloaded From Bit Torrent(i Am Thinking Now That It Must've Contained A Virus).

Blue Screen - Memory Dump
Rebooted And Now It Just Hangs On Windows Xp Logo Screen.

Tried To Boot Using Safe Mode But No Joy.

Also Tried To Use The Restore Disks And The Xp Disk Itself But It Would Not Boot From Those.

What Do I Do Now? I Dont Want To Format The Drive And Loose All My Files.

A:Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

If it was unable to boot from the restore disk or XP disk, that indicates that the BIOS Boot Optios are not set to allow it to boot from the CD before the Hard Drive.

Enter the Bios at boot-up time and correct this.

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Answer Match 39.48%

New to the thread.... not sure if i'm posting right, soo correct me if u want =)
Anyway.. yesterday I turned my computer on and got the screen "Sorry for the convenience blah blah blah... Start Windows Normally, Safe Mode...ect.
I chose Start Windows Normally, which did indeed start windows normally, but I wasn't sure what caused this problem in the first place, so i ignored it. I turned my computer off.

Later i turned my computer back on and was confronted by another screen, this time a Blue screen.. A Stop error, can't exactly remember the error, but said something about "memory dump'...
I eventually got avoided a problem with this screen and got into windows.. However this morning, when i turn the computer on, I was forced to use 'Last Known Good Configuration"

Whats going on? I did scans on Norton, Adaware & Spybot.

Please help!!

A:Blue Screen, Black Screen??? Stop Error Code?

Hi Kirstie, computers are great when they work huh? These stop errors and blue screens of death can have many causes. Sometimes they occur when a computer is getting older and some piece of hardware is going bad, like a memory stick for instance. Other times these errors occur after installing a new program or doing a windows update. They can be quite difficult to pin down sometimes as well. I would be glad to help you find the cause of the error if you will answer a few questions for me. By answering these questions I should be able to determine the cause and help you to correct it.

Here are some questions for you to answer that will help me. Just answer them the best you can and if you dont know an answer its ok. If you already answered anything I'm asking in your first post just skip over it.

1). What kind of computer do you have? Laptop? Desktop? Dell, HP, Ect?
2). Whats your level of experience? Novice, intermediate, expert, or dont know squat?
3). What operating system are you using? Xp Home or XP Pro?
4). What antivirus are you using? Are you using a firewall?
5) Please tell us a little about your computer. How old is your computer? What size Hard drive does it have?, processor, ram, Bios ver. Ect.
6). Do you have an Xp disk for this computer?
7). Does your computer have a floppy drive, CD drive, Ect.?
8). Do you have access to another working computer with an internet connection?
9). Did you noticed this problem occuring after installing anything recentl... Read more

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Answer Match 39.48%

Good Morning,

For the past several months I have been having problems with my HP desktop computer. When my system reboots I sometimes get a black screen with nothing on it or it gets stuck on the windows logo or I get a blue screen with a bunch of writing.

The blue screen tends to happen with the computer goes into hibernation. So I changed my settings to that it doesn't happen but I would like to fix that so that I can give my computer a rest during the time that I'm not using it.

I have checked for malware, viruses you name it... nothing.

HP HPE-180t
Windows 7 SP1
Intel core i7 930 @2.80GHz
9.00 GB RAM
Kaspersky Internet Security 2013

If you need further info please let me know. ;)
ps I had wonderful support several years ago regarding my laptop.. thank you once again :)

A:Black screen, Blue Screen & Stuck on Windows logo

Hello Britt,


I would like to fix that so that I can give my computer a rest during the time that I'm not using it.

The best way to do this is to simply turn it off; it will also save on the electricty bills too.
When I am not using my machine, I turn it off, because here in South Australia we have the second highest electricity charges in the world.


I get a blue screen with a bunch of writing.

Can you tell us what the blue screen says; usually this is due to a recent hardware or software change; however, in your instance it might be the Hibernation feature that is malfunctioning.
Post back with the information about the blue screen, please.

Kind Regards,

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Answer Match 39.48%

When I boot my computer up my computer is freezing up once in a while at the loading screen with the blue loading bar. The bar goes across about three times and the on the fourth time it stops and freezes and nothing happens after that. Once in awhile it will go to a blue error screen witht the following codes: 0x0000008E (0xC0000005, 0xF9787C09, 0xF9677FE8, 0x00000000). Someone please help.

Thank you.

A:Windows XP loading screen freezes and blue error screen

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