Tech Problem Aggregator

How 2 recover missing "Folder Option"....

Q: How 2 recover missing "Folder Option"....

hi.. im having prob with my folder option toolbar!! the settings [Start > Control Panel > Appearance and Personalization > Folder Options.] does not show any of the FOLDER OPTION settings...

even using this option;Attachment 70357 is not possible as the high-lighten part of it is not working!! its faded.. couldn't click on it....Attachment 70358

can someone help me out with this plz??????????

A: How 2 recover missing "Folder Option"....

Hello Arvind,

Using one of the methods in the tutorial below should be able to enable Folder Options again for you.

Folder Options - Enable or Disable - Vista Forums

Hope this helps,

6 more replies
Answer Match 78%

I have accidentally set the folder of my program file to music folder, when I wanted to change it back there wasn't a "Customize this Folder" option available. No I am very annoyed by this. Please teach me how to change it back to default.

A:"Customize folder" option missing from folder view

Yea, I've had this problem too when making folders. For seemingly no reason at all they just lose their customize tab.

If you really want it back, just make another folder named "Program Files" in another directory, then move all the files into it (Make sure you get hidden ones too) and then delete the old program files folder and move the new one into the old directory on the C drive or wherever you had it before.

Make sure the old folder is empty though and that you don't miss anything!

8 more replies
Answer Match 108.36%

I went to create a new folder under documents and won't, then tried it elsewhere (desktop etc) and it shows me a shortcut to create a new folder, and wants me to browse to it. I don't know where to make it browse to, to even see if it works or not. Anyone know here?
Thanks, Linda

A:Windows 7 missing "Create New Folder" option

The issue should be caused by damaged or incorrect registry key entry. Please check the following registry value:

1. Click Start, type regedit in Search Bar, and then click regedit in the Programs list.
Note: If you are prompted for an administrator password or confirmation, type your password or click Continue.

2. Locate and then click the following registry subkey:


3. Please check if the value for (Default) is: {D969A300-E7FF-11d0-A93B-00A0C90F2719}

8 more replies
Answer Match 107.1%

i can view the hidden file. coz my foldr option is missing. even in the control panel, i can't find it..what's wrong? pls help me...

A:my "folder option is missing" i cant find it anywhere!!

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explor er

Check NoFolderOptions is set to 0

2 more replies
Answer Match 97.86%

Even though the tutorial on this forum says there should be a custom option, I don't seem to have it.

Any thoughts on how can I bring it back?

P.S. Does anyone know what that "winrt--{***}-" folder is?

A:"Custom" option missing from "Search again in"

Anyone? Is it the same on your machines too, or just me?

3 more replies
Answer Match 96.6%


When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

A:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?

are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

6 more replies
Answer Match 95.34%

Im looking for a way to re-create two folders, 1 my pictures, 2 my video. ive tried TweakUI, but that can only move a path. I tried repair (not Repair console) with XP SP2 CD, and ended up with a chose OS screen (which i found out can be avoided with msconfig.) but still regedit has a big whole where my pictues and my video should be. Ive both a SATA and an IDE drive, IDE is used as storage and SATA is partitioned and computer management say Extended partition, with boot on it and system is on the IDE one.
Before it got messed up i had my documents on the ohter partition, which is how i want it.
I would greatfull of some help and a detailed fix, i will fomat but even that is hard as that is part of how it all become so mixed up.

A:Missing Shell Folder for "My Pictures" + "My Video"

Vince, Tweak UI has that ability under the Repair section. Just use the drop down arrow button and choose My Videos and My Pictures one at a time, click the Repair Now button, click Apply/OK.


2 more replies
Answer Match 93.66%

I am having a peculiar problem on my Windows 7 64-bit, which I noticed this week. Within the "Videos" folder, if I create a folder called "temp", I am not able to create any sub-folder within it through the right click menu. Picture attached. Now the funny thing is, if I create a sub-folder within it (thru linux since my laptop is dual boot), I can see everything in linux (files and folders). If I go back to Windows, the sub-folder is not visible. Only files are visible.

If I change the name of the main folder from "temp" to anything else, the sub-folders are then visible and so it the menu option.

This is not happening anywhere else on the disk, only within "Videos/temp". I have other folders within "Videos" and they behave fine.

Any thoughts?

A:No "Create new folder" option for a specific folder within Videos

Interesting, I don't even get New in the first context menu drop down for any folder created under Videos. This is on Windows 10, so there is something going on there (7, 8 and 10) that Microsoft thinks is important or useful.

1 more replies
Answer Match 92.82%

When I click on "tools" on the menu bar in any folder that I am exploring and subsequently click on "folder options" I notice that the "view" tab is completely missing. The only tab I have access to is "file types"

This creates a serious problem when dealing with hidden folders that were hidden prior to me having knowledge of this "view" feature being absent.

What are my options to restore this "view" tab so that I can view the hidden files that I need access to?


A:"View Tab" in "Folder Options" missing

Other than a system restore, I don't know how to restore the view tab. I can tell you how to enable the hidden files and folders from the registry.
Start> Run> type: regedit and hit OK. Navigate to:
Click on Advanced folder in the left pane and look for Hidden in the right panel. Set the value to 1 to show and 2 to hide.
If not there, create DWORD value with Value name: Hidden and set the value as above.

Edit: Forgot to add, you need to restart computer for settings to be changed.

1 more replies
Answer Match 91.56%

Hey all,

Trying to figure out a way to display thumbnails in certain folders (ie: Photos & Videos) and icons in others. Unfortunately it seems this isn't possible, as the only option I've found is to always show thumbnails in all folders or always show icon's.

Anyone happen to know a way around this, help is very appreciated!


A:"Always Show Icons Never Thumbnails" - Folder Specific Option?

Hello Camaren,

Unfortunately it's just not possible. It's a all or none setting.

The only workaround that I know of to do this is to leave thumbnails turned on and manually change the icon of each folder that you do not want to have thumbnail views for.

1 more replies
Answer Match 91.56%


Recently my explorer changed the way i click on folders from double click to open to single to open (same as internet links), i tried to change it back, but unsucessfuly by using the folder option:
1. Change option
2. Change option, back to single click and back to double click
3. Reset defaults
4. Reset defaults in all tabs in Folder Options.

This is driving me nuts, I've been double clicking forever.
Any suggestions?


A:Folder option "Double click to open" not resetting

Is this what you did?

Or try Option Two here: Single-Click or Double-Click to Open an Item

1 more replies
Answer Match 91.56%

Hi, guys.

After my pc has been infected by the "bagle prague" (hldrrr/wintems/flec006/srosa) i got cleaned by a software called Regrun. But the malwares have left some problems on my pc. The main problem is : In Control Panel / Folder option / View, i canīt find the options related to "show hidden files". In this forum there is a solution already posted,but it didnīt solve my problem.
The member says to go to [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden]
and change the value into "group" My problem is : I do not have this last folder in the registry line ("hidden").
I mean, there is [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder] and in this folder ("folder") thereīs no "hidden" folder. So I canīt change the value of "hidden" īcause thereīs no "hidden". Help me please, thanks.

A:Option "show hidden files" in controlpanel->folder options disappeared

Greetings pokemon2005, Welcome To TSG

Show hidden files and folders - option missing or does not work

1 more replies
Answer Match 91.56%

somebody pls help me
i got hit by some virus(trojan i think ) and try to run norton but notron cannot clean some suspect file. it show
- error opening (Access denied)[4] or
- error opening (folder locked)[4]
after running norton i found that 'folder options' from Tools command is diappear
i download and repaire registary as kiwiguy suggest

kiwiguy said:

Go here:

Read the heading as to how to apply these Registry "fixes", and then scroll down to number 129 and click on it to download the registry script to correct this problem.Click to expand...

now i can see 'folder options' but cannot find 'show hidden file and folder' checkbox
pls help me, thank in advance!!!!

A:checkbox for "show hidden files and folders" disappear from folder option

7 more replies
Answer Match 91.14%

i recently contracted a virus that does the above mentioned things. i have hijack this, prevx, and wintasks. i also have just downloaded norton 2007. can anyone help me fix my ailing computer?


A:Task manager disabled, no "run" option, no "turn off" option

oh, i am running win xp sp 2, have a dell dimension 2350, and have already deleted viewpoint manager, but i'm still stuck.


2 more replies
Answer Match 91.14%

Hi all,

When i tried to open my task manager from win 7 system, I got a pop up that says, " missing mfc42u.dll". I tried to fix it by using "repair my computer" from boot menu in order to do system recovery. However, after I click "repair my computer", I got a screen that says aceesing failed. I also saw an error symbol which is "x00000...". So I need your help to fix the missing mfc42u.dll and the inaccessibility of "repair my computer" from boot menu.


A:need recover missing dll (mfc42u.dll) and access my "repair my computer " from boot m

We need the full error code to determine whats wrong with Recovery.

2 more replies
Answer Match 91.14%

How can I create an option in "Send To" when I right-click a file and will send the file to a subfolder of the same name? So if I have a file called Test.txt I want to right click it and "Send To">Test folder.

I am looking for a way to have it automatically create the subfolder of whatever name the file is and move the file there. Seems like this should be possible, but I haven't found a solution.


EDIT: I think I found a program to do this: Files2Folder. I will update if it works.

EDIT: Works perfect for what I want.

More replies
Answer Match 91.14%

Have Vista Home Premium on 2 computers. Working with music on desktop and want to see "bitrate" on the tracks in the music folder but it isn't listed as a detail option. It is on my laptop. Any suggestions on how to get it on the desktop?

A:Lost "bitrate" as detail folder option

Hi ManorMusic and welcome to Vista Forums

This problem occurs when the folder template is set incorrectly. Here is the Sample Music folder set as Documents. You can see that the items available for the columns in Detail view do not include Bit rate.

To correct this, right click on a blank section and select Customize This Folder...

Select the Customize tab, if not already selected. In the first drop down box under Use this folder type as a template: select Music Details and click OK.

Notice that the items available for the columns in Detail view now include Bit rate. Also notice that the toolbar now includes the Play all button, whereas previously it didn't.

2 more replies
Answer Match 91.14%

in Windows 7 starter.

It was there until today. I tried system restore to no avail.

"Group by" appears when I swap to details view but I don't want that setting.

I always use the "list" setting for files in a folder.

It is greyed out in the View dropdown menu and also in the right click context menu.

What do you reckon?

Can't find a solution here or on google.

Hi all, I've used this excellent forum many times for help without sgning up in the past.

A:"Group By" Folder view option greyed out

Hello Willm, and welcome to Seven Forums.

What are your current "Arrange by" (in library), "View by", "Sort by", and "Group by" set as?

Are you able to use "View by" -> "List" using another option below instead?

File and Folder Arrangement - Change in Windows Explorer Window

File and Folder Arrangement - Group by - Sort by - Arrange by

4 more replies
Answer Match 90.72%

Right *deep breath*

The first thing that went wrong with my computer was to do with Mcafee On access scan. A week or so ago the little "V" sign stopped appaering in the system tray. Also, when I start the computer the red box that says "welcome to Mcafee" and which version you're running and stuff stopped appearing. I accessed the on access scan through program files and it told me that the on access scanner was enabled and working so I wasn't too fussed that it didn't appear.

Now, yesterday my computer went weird. The "run" option on the start menu disappeared and so did the "Turn Off Computer" red button. Both of them just disappeared. Task manager was also unavailable. When I pressed Ctrl, Alt and delete a box just popped up and said something like "task manager has been disabled by your administrator". I ran Virus Scan, Ad Aware, Spware blaster and Spybot Search and destroy. They all found various stuff on my computer and I got rid of it. After I did that Task Manager worked again, Which was good. However the "turn off computer" and "run" were still missing from the start menu. Well I googled around a bit and realised this guy had the same problem:

He managed to resolve it by logging off and running a program called ewido. I downloaded the trial of ewido and ran it, following his instructions. It found loads of stuff but when I'd quarantined... Read more

A:Hi, computer is messed up. "Run" option missing from start menu, amongst other things

Please download HijackThis. This program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded. Click on the "Unzip" button to install. It will by default install to the directory:C:\PROGRAM FILES\HIJACKTHIS\Run a scan and save the log file. Do not fix anything in HijackThis since they may be harmless.

Post the HijackThis log as a reply to this thread. Make sure to include the System information at the top of the log and please make sure your word wrap is turned off in Notepad (under the Tools menu) before copying the log.

19 more replies
Answer Match 90.72%

Hi, new to this forum.
Windows live mail in windows 7 home preminum 64 bit has left the option of creating a new contact group from its drop down list. Here is what I have done to correct problem. Going to c:\users\uername\contacts and than right clicking on blank white space and selecting customize folder\customize and clicking drop down arrow. On the drop down list there is no "contacts" option. This procedure came from a several forums that I have visited. So the next step I did was to make sure that windows live mail was my default,and it was. I than tried and made windows contact my default. The results did not help. Been working on this off and on for four days. Sure could use some help.
thank you

A:windows live mail missing "new contact group" option

hi robbi, welcome to sevenforums,

have you tried 'contact category'?

5 more replies
Answer Match 90.72%

For no apparent reason, the function "include in library" in Windows Explorer (right click on a folder to include it in a library) is not longer there. It used to be. But now when I right click on a folder in Windows Explorer, it's simply not there anymore. Does anybody know how to restore it?
Or alternatively: does anybody know how to add music files to Playlists in Windows Mediaplayer without having to use libraries (like in previous versions of Windows)?

A:"Include in library" option suddenly missing from Windows Explorer

Include in library - Add or Remove from Context Menu

9 more replies
Answer Match 90.72%

This problem is simly driving me crazy.

here is the problem as direct as possible...

I have an Asus K8V mobo(standard)

On this board there is 2 controller that can use the SATA interface.

One is branded VIA and work flawesly and the other one is from Promise. (376 here)

I do have many hard disks and they all have the 1,5 GB/s jumper on, they all work perfectly on the Via controller...

But i have more then 2 sata device wich mean i need to run the promise controller in IDE mode.. or whatever its called (none-raid)

1 DVD burner sata, 1 HDD sata are on the Via controller. (what ever is plugged there work)

I now need to use the Promise controller in IDE MODE but there is no way i can do this since i dont have the option "operating mode : ide mode" in my advenced option from the bios...

It looks like i'm lock in raid mode. Sometime i just wish RAID never existed in the PC world.

I'm really about to give up on that since i must have wasted a considerable amount of time on that..

I do have the bios 1007 , v.2.54 from asus My Promise chip is identified as PDC203376.

Pls dont tell me i need driver in windows cause i know i need, and since im under winxp64 it might not work at all in the end but i'm not there yet since i dont even see the HDD in my BOOT DEVICE PREORITY list form the bios..

Thks, hope you guys have some clues for me, i'm starting to wonder if downgrading the bios, or if the K8v none deluxe is the problem.

See ya,

Best wis... Read more

More replies
Answer Match 90.72%

yeah. I have a new compaq laptop running vista home.

I am trying to setup and connect to my wireless network manually.

I go into network + internet, network and sharing center, and click "set up a connection or network"

in other versions of vista there is usually a "Manually connect to a wireless network" option.


No wonder why people say vista sucks.

How can I select Manually connect to a wireless network + enter my SSID so I can connect?



A:"Manually connect to a wireless network" option missing... WTF?

Well... If you go to Control Panel > Network and Sharing Center > on the left side of the window click Manage network Connections you should see your wireless network, double click it, click Wireless Profiles > Security and there you can manually setup your wireless security options

1 more replies
Answer Match 90.72%

Hi, my computer crashed a couple hours ago out of nowhere and when it restarted itself I got the dreaded "BOOTMGR is missing" message. I'm running Windows Vista 32-bit. I put my Windows recovery disc in and entered the information for language, time and currency, and keyboard input. Then it tries to go directly to installing Windows. I don't have an option for repairing it. I can't afford to reinstall as I have way too much stuff to lose and it would be devastating. There should be an option after that first screen on the lower left so i can repair instead of install. I'm desperate and time is of the essence as I was working on something I need done for tomorrow. I tried to follow the steps here... , but yeah, like i said, it doesn't give me an option to repair after that first screen. Please help, I'm starting to tear out my hair!

A:"BOOTMGR is missing" but i don't have an option to simply repair startup, help!

10 more replies
Answer Match 90.72%

Hi all,

Is there a way to add the WinXP style "explore" option in the right click -folder- context menu?
So the left window pane opens up the folder tree structure rather than using the right pane's folder view.

Thanks in advance.

A:"Explore" option missing in Right-Click Context Menu

Explore and Open are the same thing in Vista and 7. The Folder tree, now called Navigation Pane is always visible unless hidden by the user.

9 more replies
Answer Match 90.72%

Hi guys,

what do I do if the refresh install on W8.1 says that I'm missing files?

I installed W8 from a retail disc and upgraded to 8.1 via Windows Update. I can't use the W8 disc, it says invalid media.

Do I just follow the steps shown on the tutorial here?


A:(Win8.1) Refresh Install option "some files are missing"

You must insert the Windows 8.1 DVD/USB installation media. -> Look at this post for info.


How to download Windows 8.1 installation media? -> link

6 more replies
Answer Match 90.72%

First things first, thanks to all who can help.....

I need to programmatically make some adjustments to the Internet Explorer security settings. Most of these settings I have found but there are a few I have not been able to get a clear exact location for in the registry. I will be using a .BAT file to make
the adjustments on 100+ PCs.

Here is what I am looking for.....

Under the "Internet  Properties" found in control panel, under the "Privacy" tab there is an "Advanced" option button. When I click on it I get an "Advance Privacy Settings" options box. On it are several settings.
The first setting, "Override automatic cookie handling" needs to be checked in order to access the other options. I can do that by adjusting the DWord value of "PrivacyAdvanced" under the "Internet Settings" key in the registry,
"HKCU\Software\Microsoft\Windows\CurrentVersion\Internet settings", to be specific.

What I have not been able to find are the registry entries for the "First-party Cookies" "Accept, Block, or Prompt" options, the "Third-party Cookies" "Accept, Block, or Prompt" options, and the "Always allow
session cookies" check box. Please see picture below....

I have seen references to the following settings as being where those options exist, but nothing that explains ... Read more

More replies
Answer Match 90.72%

I backed up my "my documents" folder to my external HDD before formatting. I just checked and for some unexplained reason the only thing in that folder is a desktop.ini. All my files are gone...unbelievable....i can't believe windows screwed me like this....

Is there any way to recover them?

A:How do i recover a lost "my documents" folder?

Run desktop.ini and see what it opens in Notepad. You might get lucky.

9 more replies
Answer Match 90.3%

You might have noticed that the old 'Add Legacy Hardware' option seems to be missing. I tend to use this quite a bit whenever I need to add in a Loopback adapter or some piece of hardware that is not quite installing correctly. With that said, thankfully, you can still manually launch the 'Add Legacy Hardware' Control Panel applet by using hdwwiz.exe. **

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Answer Match 90.3%

Hiya Guys,

Just like to seek for some help as listed

Currently i m using win98 , IE 5.5. Since last email i received a message and file attaching with a " JS.JJBlack.G virus " and this virus was eleminated deleted.

And here goes some fishy thing happening on my IE 5.5.

On the desktop when i right click on the IE and select Properties it will appear " General , Content , Connection, Programe " and found out that the " Security tab folder is missing.

I try to reinstall IE 5.5 again and getting the pc-cillin to do another virus scan but nothing seen to wrok out fine ?? the security tab is still missing.

Anyone got an idea ??


A:[Resolved] Internet Option " Security Tab Missing "

6 more replies
Answer Match 90.3%

Why would the MS Word menu bar be visible, but be missing the "edit" option? I've tried moving the bar around, resizing it, etc. I've also looked at the menu bar with a blank document, a new document, an old document and no document. There's no "edit" option on the menu bar.

A:Word menu bar missing "edit" option

Right-click the menu bar, hit Customize.
Choose the Toolbars tab.
Scroll down and pick Menu Bar (don't uncheck it, just highlight it).
Hit the Reset button.
Hit Ok.
Hit Close.

If it doesn't work, go to and click on the "Lost toolbars" link. Follow the instructions there.

2 more replies
Answer Match 90.3%

I'm not sure what I did.. few days ago.. in my half sleep I was trying to delete few files using Shift+Del .. but my mistake it looks like I deleted or removed the Desktop option from the left menu or Hierarchy tree (don't know what exactly to call it), as it got selected some how.

just a screenshot, hopefully this gives a better explanation than my wording:

I'm unable to see the option in the drop down address bar either. I've been forced to open Desktop using "Show The Desktop" option.

Is there a way I can get the desktop option in the Hierarchy Tree somehow ?

*sorry for the bad english

A:Missing "Desktop" option in the left menu

Open your user folder and just drag the Desktop folder over to the navigation pane under favorites.


4 more replies
Answer Match 90.3%

This is a rather fresh install of Vista Ultimate, only about a week old.. i hanv't done much with it but i just noticed that when i right click on my desktop or in a folder.. the "new" menu is missing.. here's a screen shot

any ideas???

A:Solved: "New" option missing from Right click menu
Straight from the horses mouth.

3 more replies
Answer Match 90.3%


I have a copy of outlook 2002 running on Windows 98SE which when you try to insert an attachment into a new message you can't because the option "insert as link" is missing from the drop down menu in bottom right hand corner of the insert box.

This problem existed with outlook 2000 as well, I upgraded in the hope it would fix it but it hasn't. Has anyone else seen this or knows how to fix.

Manny Thanks,


A:"insert as LinK" option missing in Outlook

This is a long shot, but try this

Go to Tools | Options | Mail Format tab

In the Compose in this message format list, click HTML or Rich Text Format

3 more replies
Answer Match 90.3%


I've just built a new PC running Windows 8.1 with an SSD main drive and two 4TB HDD?s that I want to use for mirrored storage using Windows RAID.

I had this working successfully under Windows 7.

I have set one of the 4TB Drives as a dynamic drive partitioned as GPT.  When I go in to disc management and right click on that drive (or any other drive) I don?t get the option to ?Add Mirror?.

Can anyone shed some light on this and suggestions for a possible fix?

For your ref the main system components are:
ASUS X99 Deluxe motherboard
Intel i7-5820K
2 x WDC WD40EFRX-68WT0N0
Thanks for your time.


A:"Add Mirror" option on dynamic drive is missing

Based on my research, I found the following phenomenon:

Add Mirror option only work when the disk was joined Storage Pool. If not, this option would greyed out.
You can refer to the contents of the link below for more knowledge about Storage pool of Windows 8.1. Lu
TechNet Community Support

4 more replies
Answer Match 90.3%

I am having trouble in submitting the infopath form to SQl database. The
submit to "Database" option is missing. Surprisingly, i was able to submit my
form to database before setting up we-services, but now i can only etract
information form database and not update it due to missing submit to option.
Will appreciate any kind of help.

More replies
Answer Match 90.3%

"Install" option is missing from the context menu for *.inf files.
Google gives many results, but all considering the same problem for Win95/98/2000, and not for XP which is my OS.

It is probably a registry problem, since it is the same case on my both computers with same software, and different hardware.
I've tried everything I knew, but can't move a bit.

I have one more problem with context menu; WinRAR "extract" options are present, but not working for *.rar files. They do work for other archives though. This is not such a big problem, but I am mentioning it beacause there is a possibility that both are connected.

I desperatly need to install an *.inf driver. No way around. I NEED to get back "INstall" option in the context menu for *.inf file drivers.


A:Solved: "Install" option is missing for *.inf file

16 more replies
Answer Match 90.3%

I have Windows 7 HP x64 (from two different DVDs) on both my PC and one of my laptops. On the PC I can select 'Group by' for a folder, when I right-click, in all folders. On the laptop though many folders have this option greyed out (though not all): for instance I like this option (by date) for the recent folder (C:\Users\Martin\AppData\Roaming\Microsoft\Windows\Recent). OK on the PC, greyed out on the laptop.

Anyone know why? Thanks,


A:Folder "group by" option is greyed out

Anyone, please?

2 more replies
Answer Match 89.88%

I have accidentally deleted something from my registry resulting in missing "add new item" link in all the menu windows (ie. my computer, desktop menu, file directory meny).

Please help

Thank you

A:How to Recover missing "Add New Item" from menu

Go to Kelly's Korner, scroll down to line 153 and in the left-hand column, click on "Restore Missing 'New' and Text Doc" to download a small reg file.

Once downloaded, run it according to the directions at the top of the Kelly's Korner page.

2 more replies
Answer Match 89.88%

Hello to all!

I'm new to this forum and obviously i'm not sure if this is the right place for starting and posting this thread.

Since i'm pritty desperate i'm going to explain the best i can what is really happening and how it all started:

since a few days ago i was noticing that a few files, specifically mp3 files are missing from my music collection. I managed to recover the missing ones and transfer the whole collection to a new drive without issues. Today i've found that some recently downloaded files, including several mp3's where missing again from the new HDD. I started to look around the internet abut the problem and what could be the reasons that causes my files to "vanish" from my HDD. As i was reading, i stoped at one thread in other's site forums that related to some "security" and "user privileges" issues in Win 7. I then tried to "fix" the problem but noticed that the files where still missing.

Next thing i tried was looking for the missing files in some AppData subfolder named something like "virtual backup" or something. That was the last time i saw the "user" folder and the last time y accessed my local drive. Turned out the folder just dissapeared from the screen after a short "access denied" dialog box (error). After that, all of my desktop icons dissapeared and my c: drive went like it's empty and can't be accessed, still i can see the drive lying there and every time i run a virus ... Read more

A:Missing files, missing "user" folder, can't access local drive

Viruses do things like that. The scenario sounds familiar. Scan with Malwarebytes. The free version is good enough.

3 more replies
Answer Match 89.46%

This is strange - at least to me. After a clean reinstall of 98se I set the dial up connection to connect automatically when email or browser is launched. Tested both and worked fine. Then, I installed a network card to download the updates faster, etc. After all updates were completed, I removed the network card and tested the dialup again. Now, it always prompts for the password and "Connect Automatically" is grayed out - even after password is entered. I can no longer locate this option anywhere. I know one of you geniuses will have the solution and I thank you in advance for your help!

A:"Connect Automatically" Option Missing (?)

in IE go to tools | options | connections | then choose allways dial my default connection if it is not all ready selected that may work

2 more replies
Answer Match 89.46%

I've noticed that I no longer have the Play To option for media files on my Windows 8.1 machine. I have 2 digital media renderers active on my network, a WDTV Live and an Xbox 360. Both of these devices are visible on the network from the Windows 8.1 machine.

On 4 other Windows 7 systems in my house the Play To option is there, and I used to have it on this 8.1 machine, too. I've tried restarting but the option is still missing.

A:"Play To" option missing in Windows 8.1

Have you figured this out? I'm trying to stream from my Windows 8.1 laptop to my new Rocki.

4 more replies
Answer Match 89.46%

Ok, when you hit start, there is the options on the right side (run, search, my comp, control panel, etc...), and I seem to have lost the Search thing. I click on it and nothing happens...I click again nothing happens...I reboot, click again nothing happens.... Yet if I go into My Computer, I can search there....but I want to search where it says Search!!

XP Home SP2

Oh, and I have tried "Right click on your start button....choose properties...then start menu...customize..then..advanced. Scroll down under the network settings and make sure the box for "Search" has a checkmark in it. Uncheck it...reboot..and then checkmark it again"

A:Solved: "Search" option missing...

14 more replies
Answer Match 89.46%

The Title pretty much says it all. I have Sleep, Hibernate, and Power off but not the one I want, Do Nothing. Did this seriously go away with Windows 8 or should it still be there?

A:Missing "Do Nothing" option for closing laptop lid

Its still there under "change advanced power settings" for the selected power plan. I can't give you the full picture because I'm not on a laptop right now but it is there:

Attachment 24051

9 more replies
Answer Match 89.46%

I have a Surface Pro that's running Windows 8.1 Pro. The compress option is available but the extract all is not.

Is there a way to get the "Extract All" back?


A:"Extract All" option is missing. How do I restore it?

Hello Nina, and welcome to Eight Forums.

I'll look into it, but for now, if you open the .zip file, do you have the "Extract all" option in the ribbon in the Extract tab?

2 more replies
Answer Match 89.46%

After trying to correctly partition my hard drives, I now no longer have the "Repair your computer" option in the Advanced Boot Options.

I have ran Startup Repair 3 times using my installation disk.

Here is my disk management options:

Any ideas?

A:"Repair your computer" option is missing

Did you remove the System Reserved partition?

That is where the repair data is held.

3 more replies
Answer Match 89.46%

my machine is bootable and WIN7 starts without any problems.
My Problem is I'd like create "System Reserved" to boot from this partition using F8 key and "Repair your computer" instead of booting from the CD boot disk.

I've already tried to boot with a Windows Repair CD, I've done "Startup Repair", but "System Reserved" won't be created.

I can create this partition manually, but how to configure WIN7 to boot from this partition using F8 key?

A:"Repair your computer" option using F8 key is missing

Having System Recovery Options on F8 Advanced Boot Options is not dependent upon having the System Reserved partition, as it's file is actually on C. You can try to rewrite it's link to F8 by running Startup Repair - Run up to 3 Separate Times after making sure C is the Active partition: Partition - Mark as Active. This is why we use Startup Repair x3 instead of only bootrec commands since it includes rewriting the F8 WinRE link.

You'd need to create System Reserved during the install, by deleting all partitions using the Drive Options in Steps 7 and 8 of Clean Install Windows 7.

To create it now is a PITA, but can be done. There is absolutely no reason to do this other than as an experiment to see if WinRE link can be restored to F8 when other methods fail:

Back up a System Image of C first. Your files should always be backed up externallly anyway.

Shrink C from the left by 200mb using Partition Wizard boot disk: Partition Wizard Resize Partition Video Help.

Create a Primary partition there using Partition Wizard Create Partition Video Help,

Mark Partition Active, Label it System Reserved.

Then boot into the Win7 installer or System Repair Disk to run Startup Repair - Run up to 3 Separate Times

If it doesn't move the System boot files as signified by the System flag to the new System Reserved partition, then unhide System Files in Control Panel>Folder Options>View and drag them there from C manually, run the 3 Startup Repairs again.

To revert becau... Read more

1 more replies
Answer Match 89.46%

my machine is bootable and WIN7 starts without any problems.
My Problem is I'd like create "System Reserved" to boot from this partition using F8 key and "Repair your computer" instead of booting from the CD boot disk.

I've already tried to boot with a Windows Repair CD, I've done "Startup Repair", but "System Reserved" won't be created.

I can create this partition manually, but how to configure WIN7 to boot from this partition using F8 key?


A:"Repair your computer" option using F8 key is missing

Please type your posts with a standard black font and no underlining, it makes them much easier to read .

Why do you want to create the System Reserved partition if the system is booting ok?

If you have tried to run an MBR fix you will have deleted the Repair Your Computer option and on some systems it is not available.

1 more replies
Answer Match 89.46%

I have noticed that I sometimes cannot choose the "save file" option in windows media player when I play a file. Is there any way to save the file anyway? or maybe burn it to a cd as I play??

More replies
Answer Match 89.46%

i use windows 7 pro.32bit-dell laptop; When i right click on a file the "Open With" option is not listed in the the pop up menu,how can i resolve this issue/turn this feature back on?

A:"OPEN WITH" menu option is missing

Hello Amunptah, and welcome to Seven Forums.

Could you right click on the file, click on Properties, click on the General tab, then post a screenshot of it?Screenshots and Files - Upload and Post in Seven Forums
This will help us know what file type this is happening with, and what the issue may be.

For now, you might see if this may help to restore "Open with".

Open With Context Menu Item - Add or Remove

1 more replies
Answer Match 89.46%

I just downloaded IE8. I have Onenote 07 installed on my PC. I used to be able to highlight parts of a webpage and under Tools, I would choose "Send to Onenote" to capture it.

I can't see that option in IE8. Can anyone help me get that option back?


A:Missing "Send to Onenote" option in IE8

I Uninstalled IE8 as it was too buggy. Have a look at your Add ons it might be disabled . In IE7 you would access this via Tools

1 more replies
Answer Match 89.46%

Hello. I am missing the option that while right clicking on the desktop for add a New folder. I have found the fix but have tried to fix it myself, without any success. Is there a way that I could get a TECH to access my PC and fix this issue?

A:Missing the right click on desktop to "Add a "NEW" folder

Before going any further, you might try to perform a

system restore and restore the system to a point where the issue does not appear.
Hope it helps.Tracy Cai
TechNet Community Support

6 more replies
Answer Match 89.46%

Okay, here's the rundown as best as I can remember it...

Several years ago (around 10, if I'm approximating), I purchased a slew of components and built my first computer from scratch. Since that time I have run through four power supplies. It seems as though some other component is causing these power supply failures. This is not the purpose of this post, however (but some back story).

Now, I am not the most technically savvy person in the world, and after the second failure, I took the computer to a "professional". While I don't know what he did in its entirety, I did notice a change that confused me. However, as I had decided to be an end user from this point forward and not a techie person, I didn't question it. The change... I could access the user account "Documents" folder from the "My Computer" window but not from within the "Documents and Settings" folder under the root directory.

In other words, if I were to double-click the "My Computer" icon, I would be given the usual options of hard disk drives and CD drives as well as the "Shared Documents" folder and the "_Username_ Documents" folder for the user logged in. (That would by Ahr Neely's Documents for the Ahr Neely user, and as there was only every one user created on the computer it was the only documents folder that should have existed.)

However, if I were to, from the "My Computer" window, open the C:\ d... Read more

A:Solved: Missing User Folder from "Documents and Settings" Folder

14 more replies
Answer Match 89.04%

Hey guys. This is my first post here so if I've got the wrong thread or anything just let me know

So I was deleting some files today and it seems that I accidentally deleted my "Documents" folder, which had some important stuff in it. Like I said, it just happened today; is there a way to restore it in tact?

PS. I've already emptied my Recycle Bin.



A:Recover "Documents" folder...

Very easy download shadow explorer and it will be back

That should work, but if it does not download recuva and it will be back.
Use the computer as little as possible until recovery.

3 more replies
Answer Match 88.2%

Hi, I'm back with another issue

So, my laptop Windows Vista 32x.

My Hard-Drive I guess had an issue. And my data vanished.......... But the HDD is reading as if it is still there. I re-installed windows, Went to windows.old And my Data is not there............... But I have 1GB left on my HDD is there a way to get the data before I format it?

Update 1.

I downloaded the everything program. Entered the names and found the files. When I went the folder, it was empty, I did folder options to show hidden views, I got the data, But the Files are kinda Shaded out in a light color if that makes sense

A:Recover "Missing Data"

Hello Pinakfans,

A faded file or folder indicates that it was either set to be hidden, or is a hidden system file. You may be able to unhide them by unticking the "Hidden" box as in the tutorial below to not have them faded anymore.

File and Folder - Hide or Unhide - Windows 7 Forums

Hope this helps,

2 more replies
Answer Match 87.78%

I have such a mess going I am making another post to avoid confusion ( mostly in me ) I will try to explain.

I have a ssd for the os and then a hd for "D" storage,

Lets say my user name is "Harry" and I wanted to move some user/harry folders to the "D" drive,
I wanted to place the moved user folders into a folder of their own so I made in "D" a folder lets say I called "Dobby".

What I now thought I did was go to harry down to "my pictures" right click it then clicked properties,
then clicked location then clicked move, I then found "D" and found the "Dobby" folder in "D" clicked on "Dobby" and then select folder, I then click it to move and all files,

Now I have a two part problem.
"Dobby" folder is gone from "D" replaced with a second folder called "my pictures".
"my pictures" folder is gone from the user/harry folders list, how do I get it back?
Next problem,
When I go into "D" I have two "my pictures" folders one empty and when I click properties on it and look at the sharing tab it's name is "my pictures".

When I click properties on the other folder named "my pictures" in "D" and go to the shared tab it's name is "Dobby"?

So how do I get "my pictures" folder back in the list on user/harry?
Why did the "dobby" folder rename itself as "my ... Read more

A:missing "my pictures" folder in users, folder renamed itself

dobby folder on D drive contains a hidden file disktop.ini. Thats why it behaves as "my prictures". Please listen carefully and do just what i tell you!

folder is gone from the user/harry folders list. =>You mean C:\users\Harry doesn't have folder "my pictures" anymore?

9 more replies
Answer Match 87.78%

I was going to save 'My Documents' to my flash drive but when I right-click on the folder, the 'send to' option is gone! It's there for other files on my desktop. What happened? How can I save my files to the flash drive without it?

A:"Send to" option is missing!

11 more replies
Answer Match 87.78%

Usually when a usb device is connected I can disconnect in two ways, the "safely remove hardware" in the sys tray and the "eject" option in the right click context menu in My Computer. It works with my MP3 player, phone, thumbdrive whatever. I connected an IBM external drive to a co workers computer and altho it shows up in the sys tray, the Eject option doesn't show up as I would expect it.
In Disk Management it doesn't look any different.Why would this be? What are the parameters needed to have the Eject option?

More replies
Answer Match 87.78%

Hmm...yet again I come here to get something resolved.

Ok, when you hit start, there is the options on the right side (run, search, my comp etc...), and I seem to have lost the Search thing. I click on it and nothing happens...I click again nothing happens...I reboot, click again nothing happens.... Yet if I go into My Computer, I can search there....but I want to search where it says Search!!

XP Home SP2

A:"Search" option missing...

Do you know when you first noticed that?

I suspect a windows update may of been either bad or have a virus in it, I got things missing off Win XP SP2 also. I dunno what caused it or nothing.

I got a topic also about my problems and it might be similiar to yours.

16 more replies
Answer Match 87.78%

I have just discovered that the"Open in New Tab" option does not appear for some drop down entries in IE9.
In the Favorites drop down if I right click on a folder there is an option "Open in New Window"
If I hold the pointer over the folder entry and then right click on one of the content entries then in some cases I see "Open in New Tab" but in some cases not, and in some cases I see both the new window and new tab options.
Would welcome any help or info.

Have attached some screen shots

A:"Open in New Tab" option missing in IE9

If you want to open a page in a new tab, simply click on the item with the mouse wheel.

You could also try disabling the Google toolbar and trying again.

9 more replies
Answer Match 87.78%

On my other dell laptop when I simply click on the Start Menu and want to see my programs.. there is no "All Programs" button!! I can't figure out why this would happen, I haven't been messing around in the registry, and just to check I compared this computer to the laptop and their registries for start menu are identical. It isn't spyware, or not that I am aware of, already having run several checks with several different programs. And last but not least, lol, don't google this and give me the most popular couple of sites with 'fixes'.. cause I've tried em all. Anybody got any ideas? Thanks.

A:Missing "All Programs" Option

15 more replies
Answer Match 87.78%

I was wondering something. I think we all know the old-standard trick of placing an image in the root of a folder with the "folder.jpg" extension in order to generate cover art for it. I see that this is still a feature that has carried over into Windows 10.

I was wondering how long this has been a feature that's come standard in Windows? I believe I can trace it back to Windows XP, but not sure if it was something you could do before that. The reason I ask is that I'm going to be setting up a frontend using this method, and I'm trying to determine if this is a relatively new feature that Microsoft might drop in the future or if it's always been part of Windows functionality (IE: meaning it's likely to be kept around).


A:A Question About The "folder.jpg" Folder Option

Folder.jpg was introduced with XP. See
Although I don't see any correlation between the age of a feature and concerns that MS would drop it. Something you can't rely on ...

3 more replies
Answer Match 87.36%

I am trying to rebuild by search index because my computer won't let me arrange items using the "Arrange By" option... However, when I try and load my indexing options to rebuild the index it will sit there and say "Waiting to receive indexing status". If I click the "Advanced" button it will freeze... I also receive an icon and loading display problem SEE PIC#1. Also when I click on "My Computer" it sometimes will sit there searching and it won't load. SEE PIC#2

I have tried the following:
1. Restarting the "Windows Search" service multiple times at different boots.
2. Deleting the files contained in the folder "C:\Windows\System32\config\TxR\".
3. Stopping the "Windows Search" service then I opened up "regedit". I went to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSearch, SetupCompletedSuccessfully" I changed the value from a 0 to a 1. Then I rebooted my PC. I then went back to the same key and changed it back to a 0 and rebooted my PC again.
4. Turning the "indexing service" on and off from the "Turn Windows Features on or off" menu.
5. Microsoft Fixit Indexing Troubleshooter
6. Sfc /scannow
7. Tried this hotfix
8. Tried another user account and creating a new user account
9. Tried resetting folder view to "defaults" Read more

A:"My Computer" won't load, Disappearing Icons, & "Arrange By" option won't work. Help?

13 more replies
Answer Match 87.36%

The "Idle-time Full System Scan" in Norton 360 v4 is bogging down my computer constantly, and there is no option to turn it off in "Automatic Tasks".

I contacted Norton and (after several attempts to find someone at Norton who could understand what I just said above and getting "hung-up" on over Norton chat. Inexcusable!!!) I was able to get a hold of a technician who told me that Norton intentionally removed this option "for security reasons, because they didn't want people turning it off".

The problem is, people will then be forced to turn it off by turning off ALL scheduled tasks (under "Settings/Scheduling/Schedule:Manual Schedule") and that is an even worse security problem than the relatively small one that would be created by turning off idle-time full system scanning.

Once the system has completed a full system scan, all files are on-access scanned anyway, so running a full system scan every 3-4 days is rather silly and extremely annoying--especially, because it will continue to try to run every time the system is idle if you cancel it.

A warning urging the user to not turn off idle-time full system scans without fully understanding the risks, and after explaining the risks, would be VERY preferable. Or at least the option to run the full system scans when the system is idle on a certain day of the month/week! The schedule for idle-time full system scans really needs to be separate from other tasks. In fact, t... Read more

More replies
Answer Match 86.52%

I am running Windows 10 Professional 64 bit. Whenever I set the option "Turn off the display" to "Never", it reverts back to the default "15 minutes". This is under the "High Performance" profile. I have never, since Windows 3.11, ever had a setting change itself back. I have tried to change it and restart. It will either revert upon restart or shortly after. It will revert back even if I do not restart.

A:Power Option for "Turning off display" remains at "15 minutes"

That sounds like my problem - I leave the computer for an hour and it is shut down (I think sleep mode). I just need to hit the power button and it comes on to where it was when I left - but 2 of my USB devices are lost so I have to restart the computer anyway.

I changed all the power settings to NEVER. But his doesn't seem to make any difference......

0 more replies
Answer Match 85.68%


I have several icons/files from my "User" folder showing up in the "Computer" folder (several in duplicate), PLUS numerous blank icons...

This seems to have occurred after the Common Files folder became corrupted, after I somewhat riskily decided to power off while Vista was attempting to come out of Sleep mode - it had already taken about 3 mins and I was in a hurry - bad move, I know. That delay appears to have been due to an old version of Online Armor, and has now been fixed (by an update). Chkdsk scanned and (apparently) corrected some errors, and I also ran SFC which said it had corrected some errors but had also found some that it couldn't correct. Any help much appreciated.


A:Icons/Files from "User" folder showing up in "Computer" folder

Hello Aster, and welcome to Vista Forums.

You might see if doing a system restore using a restore point dated before this happened may be able to fix it.

Hope this helps,

5 more replies
Answer Match 85.26%

So, I was playing a game called Battlefield 2, and it was a little laggy, it was pissing me off so I restarted my computer. I don't know if this screwed something up, but instead of re-booting up, my computer told me that a file in the system 32 folder or around there (It's called system, I think) was corrupted or missing.
Whoop dee doo. I've had like this happen way too much, and I'm incredibly tired of re-formating. I do NOT want to re-format and re-install it, PLEASE, GOD, NO!

So, it told me to put in my windows CD and push "R" to repair it. So, I did, but that gives me a nice command line, and I don't exactly know what to do.

I tried restarted, and now without any error it just brings me to the blue windows XP screen before the computer goes to your desktop, but it just stays there without actually..going to my desktop and letting everything function. So, what do I do now? Is there any way to replace this file, or am I gonna have to re-format?

A:Computer does not boot up, A file in my windows folder is "Missing/corrupted"

hey there killaer

they only thing thing that comes to mind is (F8 ) and useing the (The Last Good Configuaration ) option

when you use thr repair dose it not tell you wich drive your software is on / profile ??

it should give you the option as in ( 1 c;/win) or something to that affect , maybe you need to slow down and read what the options are

i know this can be very frustrating but sometimes good things come to those that stop and smell the pc chips and stand back, look, read ,and reread

i have learned this lesson many times !!!!!

hope things work out


7 more replies
Answer Match 85.26%

When I reinstalled Windows recently I decided to move my user data folders to my D drive since C drive is a new SSD - I did this by using the location tab in the properties dialog.

Now, when I click the start menu and click on my username to open my home folder, it displays all my data folders, EXCEPT My Music, My Videos and My Pictures. (of course, if I navigate to C:\users\...... only Appdata is there since everything was moved to D:\users\......) So I go to where the folders are stored, on D drive, and they are all there, but when I go to properties for these three folders, the "location" tab is not there.

Furthermore, I remember the default save location for MS Paint is the pictures folder, however now its default location is My Documents. Same thing applies to Windows Live Movie Maker (default should be Videos but it's defaulting to Documents). I think this is related to the problem I described above.

Also, when I click on the Pictures library (or the videos, or music library) it says there is no folder included, so I had to manually include the right folder from the D drive.

The attached screenshot sums it all up. Of course, when I saved it, I just saved it in the default directory for Paint, which happened to be... MY DOCUMENTS.

A:"My Pictures/Videos/Music" missing from home folder

Hello Marcus,

See if you may be able to use OPTION TWO in the tutorial below to restore those user folders back to their default location on C. User Folders - Restore Default Location
Afterwards, you could use what's recommended in the yellow Tip box at the top of the tutorial above, or try moving them back to D to see how they work afterwards. User Folders - Change Default Location
Hope this helps,

5 more replies
Answer Match 85.26%

Hi - I've trawled all over the Web looking for an answer to this with no luck so hoping you guys can help.

When I open "Folder Options" on the "Tools" menu, then select the "View" tab, the "Advanced Settings" box is empty -

I haven't got a clue how this happened and haven't had / got any viruses (I ran a couple of scanners).

Any help or thoughts would be much appreciated. Thanks.
O/S - Vista SP1

A:Solved: Missing "Advanced Settings" in Folder Options

11 more replies
Answer Match 85.26%

Help! I keep having problems with a little error at the bottom of the Windows Explorer Page that says "Loading Java Applet Failed". I found out how to change the settings which is listed below, problem is: There is no Java Plug In Folder in the Control Panel. Is this normal?
Click the Start menu
Select Settings
Select Control Panel
Double click the "Java Plug-in" icon
Click the "Proxies" Tab

A:"Java Plug In Folder" missing from Control Panel

8 more replies
Answer Match 85.26%

I am mising the icon "Make New Folder" in Vista's Explorer.
I know there are other possibilities creating a new folder (e.g. Organize, Make New Folder button).

I would appreciate if someone knows a trick how to add the icon "make new folder" to the Explorer.

Thank you!

A:Missing "Make new Folder" icon in Vista explorer

Hi BeWo, and welcome to Vista Forums.

If you mean when you right click and click on New that there is no Folder option, then this tutorial will show you how to restore it.

New Folder

Hope this helps,

5 more replies
Answer Match 85.26%


Strangely, the "My Computer" and "Recycle bin" disappeared from all the places.

They are Not shown in any of following places: Start menu, folder tree, explorer, desktop etc.

Typing "My Computer" in address bar shows an empty folder with no drives.

In "show icons on desktop" setting window, "My Computer" and "Recycle bin" check boxes are disabled !!

looks like a registry problem.

any help ?

I'm using windows 7 x86. (fresh install)

A:Solved: Entire "My computer" folder tree missing.

10 more replies
Answer Match 85.26%

I recently had my computer crash due to a TROJAN virus and at that time I had Windows XP service pack 3 which my computer man installed for me. After being infected I had to completely reinstall EVERY thing on my computer taking my computer back down to Service Pack 1 the only operating disks I had. Now when I do a Disk Clean Up, it doesn't have the option to "Compress Old Files." Can some one please tell me why this option is not there and how I could go about fixing this. Thank you.

A:"COMPRESS OLD FILES" not and option in my "Disk Clean Up"

6 more replies
Answer Match 84.84%

Suddenly lost my CD & DVD icons from my "My Computer" folder on desktop of XP SP3.

Everythinhg was working fine, then they were not being detected by the pc. Running lights come on, drawers open etc., but the disk will not play or show up so that I can start it.

Nothing else on pc seems affected.

Any suggestions or walk-throughs to get things back to normal?

Help surely appreciated.

Dex T.

A:Cd & DVD icons suddenly missing from "my computer" folder

8 more replies
Answer Match 84.84%

Missing "Application Data" folder

I have problem with missing Application folder, I tryed to do everything from


without results.


C:\Documents and Settings now

and content of Deafault User

After typing at run %userprofile%\Application Data

He is visible also when in adress bar, after opening arbitrary folder, I type
C:\documents and settings\Suad\application data

Is that some virus, or what? Eset Smart Sequrity doesn't say anything about.

Sorry, but I must screem, HELP!

I use XP Pro SP3.

A:[SOLVED] Again "Missing Application Data folder"

Problem solved:


cd C:\Documents and Settings\
attrib -s -h -r Suad

and it's visible again!

2 more replies
Answer Match 84.84%

Although in the past I've opened this particular folder several times, it has now mysteriously disappeared from the Windows Explorer file list. I've Googled this problem and many suggestions have been to ensure that the option, "Show hidden files, folders" in File Options is checked. I've done this but the problem still persists.

Can someone please advise how to correct this?

Thank you.

A:"Users/username/AppsData" - This folder is missing.

Hello Thorvalde, and welcome to Eight Forums.

Type %UserProfile%\AppData in the address bar of File Explorer and press Enter to see if appears.

6 more replies
Answer Match 84.84%

For some reason, the "search" option is missing from the context menu of certain folders. For instance, I have 6 folders in the same parent folder. If I right-click certain ones, "search" (and all the usual items) shows on the context menu. On others folders, it's missing altogether. It may have something to do with the type of content in the folders. i.e. one folder has nothing but fonts in it and the right-click menu has all the usual options including search. A folder right beside it has nothing but icons in it, and "search" (along with several other usual items) is missing.

Anyone know what gives...?

WinXP SP3.

A:"Search" missing from folder right-click menus

Right click the problematic folders, click properties, click advanced. Is there a tick for Allow files in this folder to have contents indexed?


19 more replies
Answer Match 84.84%

Hi All,

I was messing around with trying to move the default location for my User Folders. I was following Brink's guide: User Folders - Change Default Location. I had a secondary drive error (where the folders were to be relocated to), requiring a format. Prior to doing so, I changed all the folders back.

Now, my "Contacts" folder no longer has a "Location" tab in its properties, so I am unable to move it back. I went into regedit to the following location:

Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

and was able to find the "Contacts" folder. It was incorrectly named (some jumbled mess of what appeared to be random numbers and letters). I renamed it to "Contacts" and changed the Data to "%USERPROFILE%\Contacts".

After doing all this, the "Contacts" folder is displayed in My Computer and correctly pointing to C:Users\Me - but there is no location tab in its properties so I cannot move it again to a secondary drive.

Can anyone tell me what I need to do to restore the "Location" tab?


A:User Folder Missing "Location" Tab - Reg Edit No Help - What To Do?

Quote: Originally Posted by KBoy420

Hi All,

I was messing around with trying to move the default location for my User Folders. I was following Brink's guide: User Folders - Change Default Location. I had a secondary drive error (where the folders were to be relocated to), requiring a format. Prior to doing so, I changed all the folders back.

Now, my "Contacts" folder no longer has a "Location" tab in its properties, so I am unable to move it back. I went into regedit to the following location:

Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

and was able to find the "Contacts" folder. It was incorrectly named (some jumbled mess of what appeared to be random numbers and letters). I renamed it to "Contacts" and changed the Data to "%USERPROFILE%\Contacts".

After doing all this, the "Contacts" folder is displayed in My Computer and correctly pointing to C:Users\Me - but there is no location tab in its properties so I cannot move it again to a secondary drive.

Can anyone tell me what I need to do to restore the "Location" tab?


Welcome to the forum,

Have a look at option two of this tutorial,

User Folders - Restore Default Location

Notice the red warning box that gives instructions when a location tab is not available.

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Answer Match 84.84%


I hope I'm in the right sub-forum. (Otw. please move, thank you).

There are a few things that I need to do. Tutorials on the web always tell me to open gpedit.msc and then expand the "Preferences" folder under user configuration. However, there is no such folder. Can anyone help me?
I'm on a 64 bit Win 7 Professional.


A:Group Policy "Preferences" folder missing

Can you give link(s) to the tutorials ?
Here is an SF tutorial for the Group Policy Editor.
The screen prints in this tutorial don't show a Preferences folder.
Local Group Policy Editor - Open

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Answer Match 84.84%

For some reason, the "search" option is missing from the context menu of certain folders. For instance, I have 6 folders in the same parent folder. If I right-click certain ones, "search" (and all the usual items) shows on the context menu. On others folders, it's missing altogether. It may have something to do with the type of content in the folders. i.e. one folder has nothing but fonts in it and the right-click menu has all the usual options including search. A folder right beside it has nothing but icons in it, and "search" (along with several other usual items) is missing.

Anyone know what gives...?

WinXP SP3.

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Answer Match 84.84%

I use the word missing because it seems like this stuff still exists somewhere on my PC, I just can't see or find it...

I was trying to do a bit of cleaning with a malware cleaner...I noticed a lot of stuff it was finding as in a folder I didn't recognize, so I deleted it. Bad idea. I'm kind of embarrassed I did that, you'd think using Windows since 98 would have made me a little smarter but I guess not.

It seems like I somehow deleted the "Users" folder under the "This PC" dropdown on the left of Windows Explorer.

This has caused all my files to disappear from my Desktop, Documents folder, Downloads folder, Music folder, etc...

However, they seem to still be on my computer somewhere, as when I, say, open Excel and try to open recent files, or open my Media Player to play music, I can. In those applications, I can even see the paths to the files. However, that path doesn't seem to exist when I try to find it in Windows Explorer - and I can't find them via searching the C drive either!

My mind is boggled on this one...any help would be greatly appreciated. Thanks.

A:Accidentally Deleted "Users" Folder...everything missing

Which malware cleaner did you use?
Did you delete it using that program? If so, it may be in a vault of that program. Allowing you to restore what you deleted; unless you opted to completely delete without placing files in the vault.

If you know the name of a document, song or picture, go to start screen and start typing the name until it is displayed.
Right click it & choose 'Open File Location'

This has caused all my files to disappear from my Desktop, Documents folder, Downloads folder, Music folder, etc...

Sometimes we forget things we know so well when things aren't working right. Have you tried right clicking your desktop, View and Show desktop icons ?

I hope you have had it working long before now. Good luck.

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Answer Match 84%

I am still having issues getting offline files to work correctly. I have a notebook running Windows 7 Pro 64, that syncs with a desktop also running Win7 Pro 64. After a clean install, due to the many issues I've had dealing with Offline Files before, I just synced 1 folder to see if it would work. And it did. Windows 7 synced the folder and it was made available offline. I could easily make folders available offline by simply right-clicking on a folder and clicking the option "Always available offline".  I was also able to successfully sync my Documents, Desktop and Favorites folders (using folder redirection).
Oddly, when I tried to make a new folder available offline a few weeks later, the option is gone for any other folders (new or previously existing). And when I right-click on a folder (or file) and choose Properties, the Offline Files tab no longer shows as well.
I have a fairly simple home network setup. My notebook computer syncs with a desktop PC also running Windows 7 Professional 64 (I call this the "Server" PC). Nothing has changed network-wise or configuration wise on either PC. I haven't messed with any network settings or played around with offline files settings since the last successful sync. No new networking hardware has been added either.
Screenshots below...
screenshot 1: See the three folders below with the green sync icon over them? But notice how the "Always available offline" option is missing from th... Read more

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Answer Match 84%


I have windows XP home edition.

I recently loaded up my itunes and tried to play i beatles song i loaded on a while back. However i got an error saying "file cannot be located"

I then went into my "my music" folder and then to the "beatles" folder. Once in the folder no files where shown. I then looked at the Beatles folder properties and it said there where 22 files in it. This has happened to all my music folder. Please help. This is years and 100's of pound worth of music gone!!

Regards Lee

A:Files Missing from "My Music" folder

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Answer Match 84%

My DVD RW & CD RW are missing from the "My Computer" folder. They show up in the Device Manager with a yellow !. I have tried everything mentioned in other forums with no good results. They were working find one day and were not there the next day when I booted up. PLEASE HELP!!!

A:DVD -+RW & CDRW missing from "My Computer" folder

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Answer Match 84%

Good Morning and thank you in advance for your help,

I have somehow deleted the entire "etc" folder in the System32 folder of Windows.

I use a variety of antivirus software (including SpyBot, AdAware, CCleaner, Malware, etc.) on a regular basis. (Maybe I'm overdoing it?)

I haven't seen anything abnormal about Windows just yet, but I suspect trouble is just around the corner. I know the file contains a variety of drivers, etc.

Can you suggest anything? (I checked the recycle bin; nope, not there.)


A:Solved: Missing System32 "etc folder"

I went back and searched the other System32 folders and found the etc folder in the "drivers" folder. I'm pretty sure, previously, it was a subfolder within the System32 folder.

Is the hierarchy important? And, should I move it to System32?

Could one of my antivirus programs (see above) be at fault?

Any suggestions would be appreciated.


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Answer Match 84%

Ok, just when I thought I saw it all..

Trying to create a new user on my Windows 7 laptop. The process works, but when I try to log in I get the "User profile can't be loaded" error.

Back to the other account and I see that the C:\Users\Default is missing and the data can't be copied from it to build the new user profile.

Any tips on restoring this would be greatly appreciated. I'm thinking I can grap the folder off my desktop PC but I thought I'd check here first.


A:Can't log in new users, missing "default" folder

Update: Looks like it worked by copying the Default folder from my desktop PC to the C:\Users folder on my laptop.

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Answer Match 83.58%

I have a HP Pavilion notebook. A bit older I think. It had built in windows Vista Home Premium. Somehow my hard disk crashed and I bought a new one. I installed windows 7 ultimate 32 bit and updated to service pack 1. I made a system image using windows default recovery console. Everything was fine. But today I needed to restore my computer to a previous restore point. Every time I press F8 to get to the advanced boot option I see everything is okay except the "repair your computer" option. Somehow the "repair your computer" option disappeared. I tried ctrl+F11 button and the F11 button too. F11 button worked for my previous vista home premium but for Win-7 it's the F8 key. Can anyone help me with this please? How may I get the "repair your computer" option back? Is there any way to edit advanced to boot option to get that option back? I would be needing it in case of system image recovery. Please I don't want to reinstall the O/S once again. Please somebody help me.

A:Advanced boot option doesn't show the option "repair your computer"!

On my clean OS install, the "repair your computer" option also does not appear in the F8 Advanced Boot Options list.
The option does appear on my ACER PC.

You can access this option by booting from a System Repair CD/DVD. A system repair CD is a must have.

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Answer Match 83.16%

Media player is missing the "Find media that others are sharing" checkbox but the "Share my media" checkbox is there. Any idea's on why it would be missing?

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Recently my computer has been very slow in logging in and shutting down. Also my computer has been freezing for atleast 20 seconds or more until I have to just shut it down. I also found last night that my Malawarebytes scanner found this "Rogue Installer" which I deleted. My computer is still running slow to shutdown so I'm not sure if this program is still in. Actually, for a few months I had been having some trouble(intrusions) with some type of virus.

Today, I wanted to try to clean the computer on Safe mode. I tried numerous of times by clicking fast or holding down the f8 key for safemode but nothing happens.

My second option was mscongfig box but I found there was no "BOOT. INI" option. I'm not sure if there is a way to restore this option? If not, is there an easier option to generate safemode? Thanks

A:No "BOOT INI." Option in "msconfig" for Safemode

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Answer Match 82.74%

Good day all.

I recently restarted my computer only to be met with an empty desktop.

Also, My Start Menu is empty. I can't locate any of programs or documents.a Right clicking and going to windows explorer, I could only view : "My Computer", "Windows (C); and when I click on them, they contain few irrelevant files.

In other words I can't find my personal saved documents, "my document" folder , recycle bin and all other programs.

My wifi still works so the only thing I can do on my system is browse on the internet.

However, I can open a microsoft office file, PDF files, if I download it directly from my email or from an external drive.

I can save files on my new blank desktop.

I presume this is a virus attack.

Can anyone be kind enough to advise me on what to do?

Thanking you in advance.

A:Desktop erased. Can't Locate "My Documents" folder and "Start Menu" folders

closing thread, please do not create more than one thread for the same issue. Please respond at .



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Answer Match 82.74%

Outlook 2003:I'm a massive fan of outlooks Search folders, I receive in excess of 400 emails per day, of which approximately 250 need my attention, even if to reply back and give someone an answer.

A problem I find is that I am so busy with my emails, I often need to clean out my inbox. I do this by setting up basic search folders such as "all emails from my team which are in my inbox only" or "any email sent to me which was part of a distribution list in my inbox only" etc...

This is great for filtering my mail and I would like to create a rule as such:

"All mail within my inbox which has been either replied to forwarded by myself".

I can't seem to find any options and I'm hoping an Outlook guru can help

If you don't know the answer, can you try googling it for me to see if you can find anything, loads of heads are better one...

Thanks in advance

A:Outlook 2003 - Search Folder: viewing "replyed to" & "Forwarded" mail

52 views and no replys? - come on guys I thought this stuff was easy for you lot

1 more replies