Tech Problem Aggregator

# 1st RMA completed - still random BSOD

Q: 1st RMA completed - still random BSOD

Hello,

This is a follow-up to my original thread here -

http://www.sevenforums.com/crashes-d...ease-help.html

I completed 1 RMA with HP and the teleplan service center guys sent me the machine back with the note - no issues found, reloaded OS. This time they loaded the OS with SATA controller as IDE as opposed to the default RAID setting that had come when I had purchased the system.

I let it run overnight hoping for the best but see the BSOD error in morning - I would really appreciate if somebody can pin point the issue so in the next RMA I can advise HP Teleplan guys about it - they seem to not spend great deal of time researching the issue but try to do a quick fix that obviously didn't work.

PS - my System specs -

System Manufacturer/Model Number HP Pavilion Elite HPE-210F
OS Windows 7 Home Premium 64 Bit
CPU AMD Phenom(tm) II X4 945 Processor, 3000 Mhz, 4 Core
Motherboard H-RS880-uATX (Aloe)
Memory 8 GB PC3-10600 MB/sec (message as PC3-8500)
Graphics Card ATI Radeon HD 5450
Sound Card Integrated Realtec ALC888S Audio
Monitor(s) Displays Acer? H243H
Screen Resolution 1920 x 1080
Keyboard HP USB
Mouse Microsoft Compact Optical Mouse Model: 1016
PSU Bestec 300W
Case Mid-size ATX
Hard Drives Western Digital Caviar Green WD10EADS-65M28X
Internet Speed ATT DSL 6 MBPS

A: 1st RMA completed - still random BSOD

Your dumps indicate conflicts and memory corruption. Uninstall Symantec using this removal tool: Tool. Many third party security programs create conflicts with Win 7 and Norton is no exception. Norton was involved in one of the crashes. Download and install Microsoft Security Essentials. It will not cause conflicts. Make sure Windows firewall is turned on.

Uninstall or upgrade CyberLink. Its driver, 000.fcl, Fri Sep 26 09:11:22 2008, is out of date. Outdated drivers can and do cause conflicts and BSOD's.

I find another slightly out of date driver loaded on your system. Update this driver from the link provided.

Quote:
usbfilter.sys Fri Apr 03 07:39:51 2009 - AMD USB Filter Driver (likely part of the chipset drivers). http://support.amd.com/us/Pages/AMDSupportHub.aspx. Update this driver.

Follow these suggestion, reboot and let's see if your system is more stable. Post back and let us know. If you get anohter BSOD, upload it and we will go from there.

Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff80002804000 PsLoadedModuleList = 0xfffff80002a41e50
Debug session time: Thu Dec 16 09:41:31.624 2010 (GMT-5)
System Uptime: 0 days 8:53:11.013
...............................................................
................................................................
....................
...........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa8006a1e680, fffff80003b9b510}

Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiGdoDestroyGdiObjects+e9 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa8006a1e680, The thread currently holding on to the Pnp lock.
Arg4: fffff80003b9b510

Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 4

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from fffff8000287d052 to fffff8000287bdda

STACK_TEXT:
fffff88002fa83b0 fffff8000287d052 : fffffa8006a1e680 fffffa8006a1e680 0000000000000000 0000000000000000 : nt!KiSwapContext+0x7a
fffff88002fa84f0 fffff8000287f1af : fffff80002b7b7e0 0000000000000000 fffff8a000000000 fffff8a012b1b8a0 : nt!KiCommitThreadWait+0x1d2
fffff88002fa8580 fffff80002984835 : fffffa8008340100 fffff80000000000 fffffa8008f26b00 fffffa8007505a00 : nt!KeWaitForSingleObject+0x19f
fffff88002fa8620 fffff88004d47279 : 0000000000000000 fffffa80090dcc20 fffffa8008340190 fffffa80090dcc20 : nt!IoReleaseRemoveLockAndWaitEx+0x45
fffff88002fa8660 fffff88004d3aecb : fffffa8008340040 fffffa8008340190 fffffa8008340040 fffffa8008340040 : dxgkrnl!DpiGdoDestroyGdiObjects+0xe9
fffff88002fa86e0 fffff88004d3f300 : fffffa8008340190 fffffa8008356020 fffffa8008340040 fffffa800905b010 : dxgkrnl!DpiFdoDestroyRelatedObjects+0x2b
fffff88002fa8720 fffff88004d3cdf2 : fffffa8008340040 fffffa8008340190 fffffa800905b010 0000000000000000 : dxgkrnl!DpiFdoStopAdapter+0x110
fffff88002fa87b0 fffff88004d3c5d8 : fffff8a012b02490 fffffa800905b010 fffffa800905b010 fffffa8008340040 : dxgkrnl!DpiFdoHandleStopDevice+0x4e
fffff88002fa87e0 fffff88004d3b32d : 0000000000000002 fffffa800905b010 fffffa8008340190 fffff8a012ba0670 : dxgkrnl!DpiFdoHandleRemoveDevice+0x50
fffff88002fa8830 fffff88004d38a30 : 0000000000000000 fffffa8008340040 0000000000000000 fffffa800905b010 : dxgkrnl!DpiFdoDispatchPnp+0x51
fffff88002fa8870 fffff80002ae1419 : fffff8a012ba0670 fffffa8008340040 00000000c00000bb fffff88002fa8978 : dxgkrnl!DpiDispatchPnp+0xc8
fffff88002fa88c0 fffff80002c5f391 : fffffa8007505a20 0000000000000000 fffffa80075008d0 0000000000000801 : nt!IopSynchronousCall+0xc5
fffff88002fa8930 fffff80002975b93 : fffff8a012b02490 fffff8a012b02490 0000000000000015 0000000000000000 : nt!IopRemoveDevice+0x101
fffff88002fa89f0 fffff80002c5eee4 : fffffa80075008d0 0000000000000000 0000000000000002 fffffa8007505a20 : nt!PnpRemoveLockedDeviceNode+0x1a3
fffff88002fa8a40 fffff80002c5eff0 : 0000000000000000 fffff8a012f89501 fffff8a005441d70 ffffc04f7aa599b2 : nt!PnpDeleteLockedDeviceNode+0x44
fffff88002fa8a70 fffff80002cef4d4 : 0000000000000002 0000000000000000 fffffa80075008d0 fffff8a000000000 : nt!PnpDeleteLockedDeviceNodes+0xa0
fffff88002fa8ae0 fffff80002cefb2c : fffff88000000000 fffffa8007a04300 fffffa8006a1e600 fffffa8000000000 : nt!PnpProcessQueryRemoveAndEject+0xc34
fffff88002fa8c20 fffff80002bdac48 : 0000000000000000 fffffa8007a04310 fffff8a010aa65e0 0000000000000000 : nt!PnpProcessTargetDeviceEvent+0x4c
fffff88002fa8c50 fffff80002883161 : fffff80002ae0fc0 fffff8a012f89500 fffff80002a195f8 0000000000000000 : nt! ?? ::NNGAKEGL::string'+0x5abab
fffff88002fa8cb0 fffff80002b19166 : 0000053800000000 fffffa8006a1e680 0000000000000080 fffffa8006a0bb30 : nt!ExpWorkerThread+0x111
fffff88002fa8d40 fffff80002854486 : fffff88002d64180 fffffa8006a1e680 fffff88002d6efc0 0000053800000000 : nt!PspSystemThreadStartup+0x5a
fffff88002fa8d80 0000000000000000 : fffff88002fa9000 fffff88002fa3000 fffff88002fa7550 0000000000000000 : nt!KxStartSystemThread+0x16

FOLLOWUP_IP:
dxgkrnl!DpiGdoDestroyGdiObjects+e9
fffff88004d47279 8b9698000000 mov edx,dword ptr [rsi+98h]

SYMBOL_STACK_INDEX: 4

SYMBOL_NAME: dxgkrnl!DpiGdoDestroyGdiObjects+e9

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME: dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc590

FAILURE_BUCKET_ID: X64_0x9F_dxgkrnl!DpiGdoDestroyGdiObjects+e9

BUCKET_ID: X64_0x9F_dxgkrnl!DpiGdoDestroyGdiObjects+e9

Followup: MachineOwner
---------

Debug session time: Fri Dec 17 04:18:23.178 2010 (GMT-5)
System Uptime: 0 days 4:38:52.582
...............................................................
................................................................
...................................
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88004930817, fffff8800b16f900, 0}

Probably caused by : atikmdag.sys ( atikmdag+90817 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004930817, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800b16f900, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
atikmdag+90817
fffff88004930817 8b4820 mov ecx,dword ptr [rax+20h]

CONTEXT: fffff8800b16f900 -- (.cxr 0xfffff8800b16f900)
rax=0000000000000000 rbx=fffffa8008dd1330 rcx=fffffa8009893890
rdx=0000000000000000 rsi=0000000000000015 rdi=fffffa8009b96340
rip=fffff88004930817 rsp=fffff8800b1702d0 rbp=fffffa8009893890
r8=0000000000000015 r9=fffff88004cf2970 r10=fffffa8006a39a00
r11=fffff8800b170420 r12=0000000000000000 r13=fffffa8009f39d00
r14=0000000000000001 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
atikmdag+0x90817:
fffff88004930817 8b4820 mov ecx,dword ptr [rax+20h] ds:002b:0000000000000020=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: dwm.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88004930817

STACK_TEXT:
fffff8800b1702d0 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : atikmdag+0x90817
FOLLOWUP_IP:
atikmdag+90817
fffff88004930817 8b4820 mov ecx,dword ptr [rax+20h]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: atikmdag+90817

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME: atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4cef1f94

STACK_COMMAND: .cxr 0xfffff8800b16f900 ; kb

FAILURE_BUCKET_ID: X64_0x3B_atikmdag+90817

BUCKET_ID: X64_0x3B_atikmdag+90817

Followup: MachineOwner
---------

1: kd> lmtsmn
start end module name
fffff88007c00000 fffff88007c2b000 000 000.fcl Fri Sep 26 09:11:22 2008 (48DCDF7A)
fffff88004178000 fffff880041b6000 1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff88000e4e000 fffff88000ea5000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff88002d26000 fffff88002db0000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff8800488a000 fffff880048a0000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880052ae000 fffff880052c2000 amdiox64 amdiox64.sys Thu Feb 18 10:17:53 2010 (4B7D5A21)
fffff88004117000 fffff8800412c000 amdppm amdppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff88000fe2000 fffff88000fed000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB)
fffff8800a1e7000 fffff8800a1f2000 asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff88000faf000 fffff88000fb8000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff88000fb8000 fffff88000fe2000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff88004250000 fffff880043d6000 athrx athrx.sys Tue Nov 23 19:11:58 2010 (4CEC584E)
fffff88005343000 fffff88005365000 AtiHdmi AtiHdmi.sys Wed Nov 18 18:25:33 2009 (4B04826D)
fffff880048a0000 fffff880050b1000 atikmdag atikmdag.sys Thu Nov 25 21:46:44 2010 (4CEF1F94)
fffff8800412c000 fffff88004178000 atikmpag atikmpag.sys Thu Nov 25 21:16:47 2010 (4CEF188F)
fffff880019f7000 fffff880019ff000 AtiPcie AtiPcie.sys Tue May 05 11:00:22 2009 (4A005486)
fffff960008f0000 fffff96000951000 ATMFD ATMFD.DLL Tue Oct 19 23:05:45 2010 (4CBE5C89)
fffff88001833000 fffff8800183a000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff8800b2b8000 fffff8800b3a5000 BHDrvx64 BHDrvx64.sys Mon Nov 15 18:11:35 2010 (4CE1BE27)
fffff88003fe9000 fffff88003ffa000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff88006ed8000 fffff88006ef6000 bowser bowser.sys Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff88003f4d000 fffff88003fe9000 ccHPx64 ccHPx64.sys Fri Aug 21 19:01:40 2009 (4A8F2754)
fffff96000680000 fffff960006a7000 cdd cdd.dll Wed May 19 15:48:26 2010 (4BF4408A)
fffff88001800000 fffff8800182a000 cdrom cdrom.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff88000c00000 fffff88000cc0000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880019c7000 fffff880019f7000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff88000cf2000 fffff88000d50000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff88001368000 fffff880013db000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff8800487a000 fffff8800488a000 CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff88006ac0000 fffff88006ace000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff88003f2f000 fffff88003f4d000 dfsc dfsc.sys Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff88003f20000 fffff88003f2f000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880019b1000 fffff880019c7000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880053a2000 fffff880053c4000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff88006ada000 fffff88006ae3000 dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff88006ace000 fffff88006ada000 dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff88006ae3000 fffff88006af6000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff88006b1e000 fffff88006b2a000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880050b1000 fffff880051a5000 dxgkrnl dxgkrnl.sys Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880051a5000 fffff880051eb000 dxgmms1 dxgmms1.sys Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff88003eaa000 fffff88003f20000 eeCtrl64 eeCtrl64.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff8800b3a5000 fffff8800b3c5000 ENG64 ENG64.SYS Mon Dec 13 20:47:30 2010 (4D06CCB2)
fffff8800818f000 fffff880081b4000 EraserUtilDrvI10 EraserUtilDrvI10.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff8800a000000 fffff8800a1ba000 EX64 EX64.SYS Mon Dec 13 20:55:48 2010 (4D06CEA4)
fffff88008086000 fffff880080bc000 fastfat fastfat.SYS Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff8800100c000 fffff88001020000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff88000e00000 fffff88000e4c000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880013ec000 fffff880013f6000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff88001977000 fffff880019b1000 fvevol fvevol.sys Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff88001200000 fffff8800124a000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff80002fe1000 fffff8000302a000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff88004800000 fffff88004824000 HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff88006a90000 fffff88006aa9000 HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff88006aa9000 fffff88006ab1080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff88006a82000 fffff88006a90000 hidusb hidusb.sys Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff88006e10000 fffff88006ed8000 HTTP HTTP.sys Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff8800196e000 fffff88001977000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff88003e29000 fffff88003ea4000 IDSvia64 IDSvia64.sys Fri Nov 05 17:13:11 2010 (4CD47367)
fffff880015c4000 fffff880015ea000 Ironx64 Ironx64.SYS Wed Aug 26 20:41:31 2009 (4A95D63B)
fffff88003e1a000 fffff88003e29000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff88006ab2000 fffff88006ac0000 kbdhid kbdhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff80000bc2000 fffff80000bcc000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff8800526b000 fffff880052ae000 ks ks.sys Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff8800134e000 fffff88001368000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff88001460000 fffff8800148b000 ksecpkg ksecpkg.sys Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880053c4000 fffff880053c9200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff88006b7c000 fffff88006b91000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff88006b38000 fffff88006b5b000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff88000cd1000 fffff88000cde000 mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff88006b2a000 fffff88006b38000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff88000fed000 fffff88000ffc000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff88006af6000 fffff88006b03000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff88000f95000 fffff88000faf000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff88006ef6000 fffff88006f0e000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff88006f0e000 fffff88006f3b000 mrxsmb mrxsmb.sys Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff88006f3b000 fffff88006f89000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff88006f89000 fffff88006fac000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff88001898000 fffff880018a3000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff88000eae000 fffff88000eb8000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880012f0000 fffff8800134e000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880014ba000 fffff880014c5000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff8800195c000 fffff8800196e000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880014c5000 fffff880015b7000 ndis ndis.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880051eb000 fffff880051f7000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff88006be4000 fffff88006bf7000 ndisuio ndisuio.sys Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff88004000000 fffff8800402f000 ndiswan ndiswan.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff8800532e000 fffff88005343000 NDProxy NDProxy.SYS Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff88002c3c000 fffff88002c4b000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff88002db0000 fffff88002df5000 netbt netbt.sys Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff88001400000 fffff88001460000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff8800148b000 fffff8800149c000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff88001000000 fffff8800100c000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff80002a05000 fffff80002fe1000 nt ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff8800105a000 fffff880011fd000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff8800182a000 fffff88001833000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff88006b91000 fffff88006be4000 nwifi nwifi.sys Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff88002c00000 fffff88002c26000 pacer pacer.sys Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff88000ef8000 fffff88000f0d000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff88000eb8000 fffff88000eeb000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff88000f7e000 fffff88000f85000 pciide pciide.sys Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff88000f85000 fffff88000f95000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880013db000 fffff880013ec000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff88007cf1000 fffff88007d97000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff88005365000 fffff880053a2000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff88000cde000 fffff88000cf2000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880041b6000 fffff880041da000 rasl2tp rasl2tp.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff8800402f000 fffff8800404a000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880041da000 fffff880041fb000 raspptp raspptp.sys Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff88003e00000 fffff88003e1a000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff88001296000 fffff880012e7000 rdbss rdbss.sys Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff8800187d000 fffff88001886000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff88001886000 fffff8800188f000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff8800188f000 fffff88001898000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff88001922000 fffff8800195c000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880053ca000 fffff880053e2000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff88004200000 fffff8800423f000 Rt64win7 Rt64win7.sys Thu Aug 20 12:05:06 2009 (4A8D7432)
fffff88006806000 fffff88006a62d00 RTKVHD64 RTKVHD64.sys Tue Sep 07 07:17:23 2010 (4C861F43)
fffff88007d97000 fffff88007da2000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E)
fffff8800191a000 fffff88001922000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB)
fffff8800b200000 fffff8800b271000 spsys spsys.sys Mon May 11 13:20:58 2009 (4A085E7A)
fffff88008000000 fffff88008086000 SRTSP64 SRTSP64.SYS Fri Aug 21 02:54:07 2009 (4A8E448F)
fffff880015ea000 fffff880015fe000 SRTSPX64 SRTSPX64.SYS Fri Aug 21 02:54:18 2009 (4A8E449A)
fffff880080c8000 fffff8800815e000 srv srv.sys Thu Aug 26 23:38:00 2010 (4C773318)
fffff88007c2b000 fffff88007c92000 srv2 srv2.sys Thu Aug 26 23:37:46 2010 (4C77330A)
fffff88007da2000 fffff88007dcf000 srvnet srvnet.sys Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff8800424a000 fffff8800424b480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880018ac000 fffff8800191a000 SYMDS64 SYMDS64.SYS Mon Aug 17 19:35:30 2009 (4A89E942)
fffff88001020000 fffff8800105a000 SYMEFA64 SYMEFA64.SYS Thu Aug 27 22:27:03 2009 (4A974077)
fffff88002cf0000 fffff88002d26000 SYMEVENT64x86 SYMEVENT64x86.SYS Thu Aug 13 18:28:21 2009 (4A849385)
fffff88002c7a000 fffff88002cf0000 SYMTDIV SYMTDIV.SYS Sat Aug 15 01:17:37 2009 (4A8644F1)
fffff88001600000 fffff880017fd000 tcpip tcpip.sys Sun Jun 13 23:39:04 2010 (4C15A458)
fffff88007dcf000 fffff88007de1000 tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880015b7000 fffff880015c4000 TDI TDI.SYS Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff8800149c000 fffff880014ba000 tdx tdx.sys Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff88002c66000 fffff88002c7a000 termdd termdd.sys Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960005e0000 fffff960005ea000 TSDDD TSDDD.dll unavailable (00000000)
fffff880040f1000 fffff88004117000 tunnel tunnel.sys Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880052c2000 fffff880052d4000 umbus umbus.sys Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff88006a63000 fffff88006a80000 usbccgp usbccgp.sys Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff88006a80000 fffff88006a81f00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880043ef000 fffff88004400000 usbehci usbehci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880043e3000 fffff880043ef000 usbfilter usbfilter.sys Fri Apr 03 07:39:51 2009 (49D5F587)
fffff880052d4000 fffff8800532e000 usbhub usbhub.sys Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff8800423f000 fffff8800424a000 usbohci usbohci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff88004824000 fffff8800487a000 USBPORT USBPORT.SYS Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff88006b03000 fffff88006b1e000 USBSTOR USBSTOR.SYS Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff88000eeb000 fffff88000ef8000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff8800183a000 fffff88001848000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff88001848000 fffff8800186d000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff88000f0d000 fffff88000f22000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff88000f22000 fffff88000f7e000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff8800124a000 fffff88001296000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880043d6000 fffff880043e3000 vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff88002c26000 fffff88002c3c000 vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff88002c4b000 fffff88002c66000 wanarp wanarp.sys Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff8800186d000 fffff8800187d000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff88000d50000 fffff88000df4000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff88000cc0000 fffff88000ccf000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff88002df5000 fffff88002dfe000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff96000000000 fffff96000310000 win32k win32k.sys Tue Oct 19 23:08:46 2010 (4CBE5D3E)
fffff88000ea5000 fffff88000eae000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff88006b5b000 fffff88006b7c000 WudfPf WudfPf.sys Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff8800815e000 fffff8800818f000 WUDFRd WUDFRd.sys Mon Jul 13 20:06:06 2009 (4A5BCBEE)

fffff8800a000000 fffff8800a020000 ENG64.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff8800a02d000 fffff8800a1e7000 EX64.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff8800404f000 fffff880040f1000 BHDrvx64.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff88003e33000 fffff88003eaa000 IDSVia64.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff8800818f000 fffff88008200000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff8800a1f2000 fffff8800a1fb000 cpuz134_x64.
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff8800a020000 fffff8800a029000 cpuz134_x64.
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff8800818f000 fffff88008200000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000

8 more replies

Ok so one day, i rebooted my pc, i have windows 7 hp x64, when i booted it up, it worked fine for a few minutes then gave me a bsod. errors were: 0xFFFFFFFFC0000096 and 0xFFFFF80003512B5A

this happened several times, ( i did it on the same day). so i tried safe mode, and it looked like a mix between win7 and 95, and i backed up lots of my programs and stuff to an external hard drive. then when i re bootted the pc again, it worked fine in regular mode, and and this pop up box said, recovery completed...etc, and it asks restore files, and cancel. i clicked restore, or cancel and it still bsod after 2 minutes, it would not bsod if i didn't touch the thing. i did a re install of windows, and then, my screen in regular mode was screwed up, like squashed from 2 sides, and pixelized a bit. i tried everything and then it sort of fixed itself. but the recovery thing keeps poping up. good that their is no bsod. its just annoying.

A:Recovery completed, restore files bug after multiple bsod & reinstall

Hello singular9, and welcome to Seven Forums.

Please go ahead and read the link below to post back with the needed information for someone to hopefully be able to help later with it.

Blue Screen of Death (BSOD) Posting Instructions

1 more replies

Three days ago my water cooling failed (got up to 77C while gaming is when I noticed the problem as my CPU should not go over 62C). I decided to install an aftermarket heatsink instead of a new water cooling system ,and add a few more fans just to make sure my whole motherboard was getting plenty of air flow. I installed a Cool Mater Hyper Plus 212 heatsink. I followed the instructions, and looked at a few installation videos on my phone just to be sure. I'm pretty positive everything was done correctly including the thermal paste as my system has not gone over 45C while gaming even playing games on Ultra settings.

I got one BSOD late last night, after about 6 hours of it being on but no other problems after that. Today however I have been having BSOD issues the entire time at random times from just 5 minutes up to 2 and a half hours between BSODs. They have ranged from: NTSF_FILE_SYSTEM, PAGE_FAULT_IN_NONPAGED_AREA, KMODE_EXCEPTION_NOT_HANDLED, and SYSTEM_SERVICE_EXCEPTION

I have researched the errors on google all day and tried fixes for each one such as running memory diagnostic tool, deleting the old page info from memory and creating a new one, deleted all of my video drivers and reinstalled them, and I've even opened my case to make sure all my memory and cards are plugged in all the way.

These are the errors that BlueScreenView gave me:

120313-25490-01.dmp 12/3/2013 11:01:36 AM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff87ff903edfb 0000000000000008 ffff... Read more

A:Random BSOD problems in the past 2 days. Random errors at random times

Welcome to the Forum.

Code:
Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling. This allows you to remove leftover registry entries of the software: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Quote:
This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence. If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner - PC Optimization and Cleaning - Free Download but make sure you back up the registry before making letting ccleaner delete anything. 10 Tips on How to Properly Maintain Your Computer

Code:
McAfee is a known cause to BSOD's. Please remove it and use Microsoft Security Essentials it is recommended from a strict BSOD perspective, compatibility... Read more

9 more replies

Hello
Ok now i'm out of solution so i come here hoping that someone could help me
I always had bsod hapening randomly but not like the this week
I got 2 bsod/day when i'm playing, when i'm staring at my monitor or even when i'm sleeping with random error code like 0x1e, 0x24, 0x3b, 0x4a or 0xa
I read a lot of forum like this one of people having similar problem and most of the time people were talking about testing the ram so I ran mdsched.exe last night but no error has been found

So if someone could help me find out what's the problem that would be great

A:Random BSOD with random error code at random moment

Welcome to SF mandrac , please follow the Blue Screen of Death (BSOD) Posting Instructions.

And testing the RAM using WMD is no longer the recommended way going about doing so.
Testing the RAM:

Quote: Originally Posted by koolkat77

Test and Diagnose RAM Issues with Memtest86+:RAM - Test with Memtest86+

Tip
Pay close attention to part 3 of the tutorial "If you have errors"
Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

When done with the testing procedure take a picture and upload it here.

7 more replies

i just buy a decent gaming pc with the prices about 600 $processor : fx-6300 six core graphics card : gtx geforce 650 ti ram : 8 gb anti virus : eset nod antivirus 32 i buy the pc without hardisk,since i want to use my old hardisk. since the first day i buy the game a bsod apeared,but cuz i have little time i never go to the shop again.until i think after about 5 month the pc can't boot and always stuck on the startup with black screen and no cursor. before that happend the pc always got bsod or sometime just a blank screen with random color,the bsod is always random,sometimes it say bad_pool_header or irql_not_less_or_equal or something like that.so i bring the pc to the shop,it say that my hardisk and graphic cards is broken,so i change the gpu to nvidia geforce gt 740 and buy a new hardisk. and so i re install windows and buy a new casing,the bsod appear again with bad_pool_header.i was desparate since am not computer expert so i don't know what else to do and the shop where i buy is just a dead end since they don't really know what's wrong.so i browse the internet,run memtest,downloading the blue screen viewer,and i suprise that i got so many bsod with the same driver error,ntoskrnl.exe . so i browse the internet searching how to fix ntoskrnl.exe bsod. but i don't have time to do all of the method. oh and all the bsod i got according from bsod viewer : bad_pool_header irql_not_less_or_equal Memory_Managment Page_Fault_in_Nonpaged_Area KMODE_EXCEP... Read more A:BSOD On Random Times with Random Bsod ntoskrnl.exe got another bsod when playing gta 4 with a meassage bad_pool_header 1 more replies Answer Match 42% My GF has had a Toshiba L500 laptop for 4 years now. It's a great model and it worked well...till now. It started about two weeks ago, with 1 blue screen every 1-2 days. I haven't reinstalled her windows for about a year, so i figured that was the problem. Four days ago it started blue screening randomly (from just after the welcome screen, clicking on start button to opening a new tab in a browser). Sometimes it dies instantly, other times it keeps on going for an hour. I tried: - fresh install of windows (x64) (it bsod just after the input of computer name) - another install (bsod just after welcome screen); i figured it was the video card, so i downloaded the latest driver, but it didn't help. I ran a check disk, everything was ok. - tried the driver posted by toshiba and the newest posted by intel; i didn't get to installing anything else, because it kept crashing - another install, this time Win 7 x32 Home, and let it update everything, didn't install anything else; still nothing. - ran memtest x86, 2 passes once, 7 passes the second time, no errors. - removed ram cards one at a time, still nothing - heavy load, stressed every component, no crashes, everything was ok. - checked out some settings in bios, nothing there - tried driver verifier (it froze at windows logo the first time, restart 2 minutes after log on with no blue screen, froze at the windows logo the third; the I put it out of it's misery and disabled the verifier) Safe mode works just f... Read more A:Random BSOD at random moments on Toshiba L500 laptop; graphics card? Hi luciflash. Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats. Code: Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7600.17273.x86fre.win7_gdr.130318-1532 Learn how to install Windows 7 Service Pack 1 (SP1) Service Pack and Update Center - Microsoft Windows Also update Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter from Realtek Let us know the results. 9 more replies Answer Match 42% I've been plagued by odd problems since making this custom build about a month ago, but the latest is the increasing frequency of BSODs. They never occur at load (gaming with high end specs), but often occur at shutdown (forcing a restart before I can then actually shut down). I normally boot into windows in 8-10 seconds (SSD) but the latest post-BSOD boot took about five minutes from typing my password into the login screen to where my desktop popped up. A subsequent reboot was at normal speed. The memory dumps always include the NT OS kernel, but then also some other driver (different each time), which I suspect just happens to be the one trying to run at the time of the error. Things I've tested: Temperatures (didn't really suspect them in the first place, but I'm running cool) Memory (Both the native Windows test and memtest found no issues) Hard drives (chkdsk came back clean) All drivers are up to date, although the uploaded report might show an older version of my sound card driver, as I just reinstalled it at the behest of windows action center (which didn't make the notification go away, mind). I'm hoping someone wiser than I can make sense of this, because it all seems so random to me. Thanks in advance to whoever that is. A:BSOD at seemingly random times, memory dump blaming random drivers How many passes did you take memtest for? Code: Debug session time: Mon Apr 14 14:39:57.702 2014 (UTC + 6:00) Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532 System Uptime: 0 days 3:33:21.985 Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::string'+35084 ) BugCheck 1A, {41790, fffffa800b8e2ca0, ffff, 0} BugCheck Info: MEMORY_MANAGEMENT (1a) Bugcheck code 0000001A Arguments: Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2 contains the address of the PFN for the corrupted page table page. On a 32 bit OS, parameter 2 contains a pointer to the number of used PTEs, and parameter 3 contains the number of used PTEs. Arg2: fffffa800b8e2ca0 Arg3: 000000000000ffff Arg4: 0000000000000000 BUGCHECK_STR: 0x1a_41790 PROCESS_NAME: AvastSvc.exe FAILURE_BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35084 BiosVersion = 2201 BiosReleaseDate = 11/22/2013 SystemManufacturer = To be filled by O.E.M. SystemProductName = To be filled by O.E.M. ?????????????????????????????????????????????????????????????????????????????????????? Debug session time: Thu Apr 10 10:21:01.348 2014 (UTC + 6:00) Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532 System Uptime: 0 days 8:53:05.394 *** WARNING: Unable to verify timestamp for aswSnx.sys *** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys Probably caused by : aswSnx.sys ( aswSnx+27e08 ) BugCheck 1A, {31, fffffa800f46b160, fff... Read more 1 more replies Answer Match 42% I have finally had it up to here with the BSODs, so I really need help. I ran a windows memtest and it detected no errors. I just finished updating to SP1 with pretty much most updates too. The BSODs I get the most are: Driver IRQL not less or Equal System Service Exception and these two I just got before I decided to post: Interrupt Exception Not Handled No More IRP Stack Locations I recently took this desktop back from my brother. I bought a new harddrive and installed a fresh Windows 7 x64 Home Prem. on it. I have two other HDD's connected too, a 1TB and a 500gb. I built this originally (and I had no problems when I built it) back in 09. System Specs are included. I replaced the RAM too. I know it isn't on the Approved List for my mobo, but nothing on the mobo lists 8GB and I'd like to use 8GB. My parts are: Asus P5P43TD Mobo Core 2 Duo 8400 Wolfdale (2x4gb GSKILL F3-12800CL9D-8GBRL) XFX Radeon HD4890 (but i hadn't noticed, but radeon now only sets out drivers for the entire series, 4XXX, etc.) Sunbeam (Ithink) 780w psu I'm not in the market to buy a new performance pc (although the parts I have my eye on are roughly 1400) Please lmk what you think I should do. A:BSOD doing random things (Google Chrome, minecraft, random times) I see some memory corruption in the dumps. Can you follow this tutorial: RAM - Test with Memtest86+ Report back after the tests Thanks Ant 3 more replies Answer Match 42% Heyy.. So yesterday due to a sudden power outage (happens allot here), my windows started behaving erratically. First when the power came on my windows 7 ultimate 64 bit, was stuck on windows logo. i waited for about 20 mins and it was still stuck. The HDD read activity light on my casing was active the whole time and it was red. i restated the system and the same thing happened. I tried the safe mode and it didn't boot..It was stuck at classsys.pnp with solid red light of HDD..i restarted my system again. After about 10 restarts the system finally booted up after ..i thought the problem had been solved but after 10 or so mins a damn BSOD appeared..i restated the system and the same thing..stuck at the logo with constant read activity on HDD.. Today also..the same things..stuck on logo..restart again..after 3 tries windows starts..then BSOD..then again stuck on logo..Its has become an unpredictable cycle of what the system will do next.. The exact same thing had happened before about 3 weeks back, and i formatted my HDD and reinstalled the windows new..Now i dont know what to do..Is it a software problem or my hardware like motherboard, RAM or HDD is failing..plzzz help urgently.. PS..i have attached my crash dump and other files necessary fro evaluation. A:Random BSOD after start and Random stuck on windows logo screen Test your HDD with Seatools for DOS. Take both the short generic test and the long generic test. Let us know the results. _______________________________________ Code: BugCheck 7A, {20, ffffffffc000009d, fffffa8007a0a3c8, 0} Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::string'+50080 ) Followup: MachineOwner --------- 1 more replies Answer Match 41.58% I'm dealing with this issue almost a month now and I still didn't figure out how to get rid of it .. It's just so annoying when you are playing for example WoW and you are about to win and it freezes and you have restart it and lose every progress you have made ... It started appearing more frequently when I cleaned my CPU from dust and applied a new thermal paste ... After that my CPU is running better performance and lower temperature then before but the BSOD's are appearing more frequently then before ... I updated almost every driver as possible in my PC and I hardly doubt that a virus is in my PC when I just month ago formated my HDD ... It happens really random when I play almost every game and my Hardware is cool and in a good shape so hardware shoudn't be the problem ... I also checked if the Voltage of my Processor is good and it is ... I really don't know what should I do And I don't even know if it's worth reinstalling and format my HDD because I don't want to lose my files when I don't havy any chance to back up them A:Random BSOD appearing at random time while playing games How to find and post your Minidump Files: My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files. It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually. 16 more replies Answer Match 41.58% Hey Guys, My PC has been running great for about 3years then all of a suddenly i've started getting BSOD. Only thing i can think of was on the day they started, i installed Borderlands Pre sequel to play with my girlfriend. When it happened i realised my watercooling pump had packed up and thought that was the issue (ive replaced the system and its still doing it) So i think my pump may have packed up at any time and i failed to notice. Its doing it with nothing open but a brower, in games, all over the place but at random times. I ran a mem Test and everything came back fine on my memory. I tried a Prime test and it blue screened. I dont understand mem dumps to save my life though which is where im hoping you guys can come in and save me <3 If anyone can point me in the right direct that would be great, im hoping its a driver problem somewhere but i just dont know where as it started all of a sudden. I hope i've uploaded everything required (ive included all dumps since this problem started) Thanks for any help in advance Toby A:BSOD at random time with what appears to be random error codes I'm finding that im getting ntoskrnl.exe as a problem as well as the bug code 0x0000001e. I'm still not at all sure what these point too. I also did a much long Memtest and the Modules failed 2 tests. But im not sure if all my problems are memory or not. I also tried to run verifier but when my computer crashed it just distorted the screen and froze. I wouldnt let me boot, so i had to boot to safe mode to turn it off. any help will be greatly appreciated 2 more replies Answer Match 41.16% Heya, So my computer started freezing randomly, getting BSOD randomly, and after rebooting, the screen wouldn't receive any signals a while back and I had just put my computer away but decided to look into it a bit more and to get a better idea of whether it could be a problem with software or hardware. Uploaded the zip as requested, the perfmon file is in the rar as well. About to restart so that windows can install updates has computer hasn't been on for a little while, figured I should post this here before I restart incase I can't get my computer back to here. Also added dxdiag report for system information etc. Windows 7 Home Premium 64-bit is the original OS installed and still using it, full retail, OS installed when computer was built, never re-installed. Bought everything for this computer on the same day, 04/01/2011, so roughly 18 months old. System specs are as follows; Case: Thermaltake V5 Black Edition. Motherboard: Asus M4A89GTD Pro/USB3. CPU: AMD Phenom II X6 2.8 GHz Processor. RAM: 4GB DDR3 1600 CL8. Hard Drive: 1 TB Western Digital Sata / 64Mb Cache. Video Card: Radeon HD 5870 1GB GDDR5. Power Supply: Cooler Master 650w. Monitor: Viewsonic 19" LED. Mouse: Logitech MX518 Optical Gaming Mouse. Keyboard: Razer Arctosa. Headset: Creative Fatality Gaming Headset. If you need any more information, just let me know, I can use the internet on my phone if my computer doesn't work. Really appreciate any and all help, thanks very much. A:Random freeze, random BSOD, no signal to screen Oh and I still had the error up from when it first booted up, "Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 3081 Additional information about the problem: BCCode: 7f BCP1: 0000000000000008 BCP2: 0000000080050031 BCP3: 00000000000006F8 BCP4: FFFFF800032B95DC OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\071112-36488-01.dmp C:\Users\Lachlan\AppData\Local\Temp\WER-51355-0.sysdata.xml " Well it rebooted perfectly fine. hmm. Still curious if there's anything I should be looking into though. 9 more replies Answer Match 41.16% Hey! I recently upgraded my setup with an Asus M4A78LT-M mobo, Athlon II X4 640 processor and TakeMS 2x2GB 1333MHz DDR3 memory. After installing the parts I tried to boot to Windows but it always resulted in the same BSOD so I reinstalled my system. After installing Windows for the first time I had some problems downloading updates and I got a couple of BSOD's during the update process. I then thought the installation was faulty and reinstalled it again from a different DVD. Once again I got two BSOD's during the Windows update but after all updates and drivers had been installed the problems vanished and three days pass without any problems. Today I was watching a movie from my computer and suddenly the computer made a BSOD. I rebooted, opened Event Viewer and got a BSOD again. I ran memtest for 6 hours and it passed 5 times without errors. I had set the memory timings to 9-9-9-24 and memory voltage to 1.5 after the first BSOD's a few days back to ensure they were running at the proper settings. Apparently it didn't help. I'm really not sure what might the problem. The new processor consumes 25W more than my previous E5200 so maybe my 500W power can't keep up with it sometimes? All the required files are attached and information of my setup can be found in my profile. I really hope someone smarter than me could figure out what might be the problem! A:Random BSOD's with random error messages after a new setup Added a new minidump from the latest crash. Happened again while watching a HD-movie. Also a bump. 9 more replies Answer Match 41.16% Hey everyone, Im new here on this forum. I've been having this extremely frustrating problem ever since i swapped out my Motherboard for a new one. I reformatted my computer multiple times, yet my computer seems to BSOD randomly. What happenes is that everything becomes unresponsive; cant alt+tab, cant ctrl+alt+del etc etc. everything freezes randomly... then boom, BSOD. its happened twice, with no apparent pattern. And then, when it restarts, it tries booting but then it goes into the boot selection screen and my SSD is nowhere to be found. I have to power off then power on again for it to boot up and log in. - System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2012-02-26T23:15:40.693210900Z EventRecordID 6298 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer Jason-PC - Security [ UserID] S-1-5-18 + EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress false PowerButtonTimestamp 0 I've attached my BSOD info along with my Heath report. if anyone could help please let me know. Windows 7 Home Premium 64x System hardware age: from 3 years to a few months. OS age: just recentl... Read more A:Random BSOD during Random times, error 0x8000000000000002 No DMPS in upload We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible. If you are overclocking STOP You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking. To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure: Quote: * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine. * Zip up the copy. * Attach the ZIP archive to your post using the "paperclip" (file attachments) button. *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply. To ensure minidumps are enabled: Quote: * Go to Start, in the Search Box type: sysdm.cpl, press Enter. * Under the Advanced tab, click on the Startup and Recovery Settings... button. * Ensure that Automatically restart is unchecked. * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies). * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump. * OK your way out. * Reboot if changes have been made. 8 more replies Answer Match 41.16% Hello, after searching through many forums and Windows help sites i still can't help myself to find, why i am getting these bluescreens. I even installed Windows completely new, but after installing the Realtek GBE network driver (manually, cause Windows didn't find it) the 'fun' began again. I removed all Realtek drivers again and installed the latest i could find on the Realtek site and it seemed to run smoothly. Then i downloaded all the other drivers like the AMD Graphics and Soundblaster Z driver and installed them. The BSOD's came/come completely random. Today i've been able to play three Dota 2 matches without any problems, then 15 minutes later again. I also have to say this system ran like this for half a year without almost any problems or BSOD's. It somehow became slow and i tried stuff, broke it and now it seems still broken, although i formatted the drive and reinstalled Windows. I've tried to debug the minidumps myself but it says something different evertime (I'll add the dmp files at the end, although there has not always been one created after a BSOD). I've tried reinstalling all the drivers and no help. I've put all stuff from AMD/ATI into the exception of Avira Antivirus, because i've read there might be interferences. I ran MEMTEST86+ for like 3 hours - no errors. I have ran disk scans - nothing. The BSOD is different every time. The time i get it is completely random. The only common i could recognize is that STOP: 0x0000001E (0x0000000000000, 0x000000... Read more A:Random BSOD's at random times often error 0x0000001E Please follow Blue Screen of Death (BSOD) Posting Instructions and upload the results with your next post. Code: CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0x1E PROCESS_NAME: avguard.exe CURRENT_IRQL: 2 ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre That is your Avira Anti virus Code: *** WARNING: Unable to verify timestamp for avnetflt.sys *** ERROR: Module load completed but symbols could not be loaded for avnetflt.sys avnetflt+0x7000 fffff880069f29d8 fffff880069f2c88 fffff880069f29e0 fffff880069f2c00 fffff880069f29e8 fffffa80120aa388 fffff880069f29f0 fffffa801209ba10 fffff880069f29f8 0000000000000001 fffff880069f2a00 fffffa80120aa350 fffff880069f2a08 fffff88002636511 avnetflt+0x4511 Avira again. Uninstall Avira with the Avira Removal Tool Avira AntiVir Removal Tool - Download Code: STACK_COMMAND: kb FOLLOWUP_IP: nt!KiKernelCalloutExceptionHandler+e fffff80002a7d5be 90 nop SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt!KiKernelCalloutExceptionHandler+e FOLLOWUP_NAME: MachineOwner IMAGE_NAME: hardware DEBUG_FLR_IMAGE_TIMESTAMP: 0 IMAGE_VERSION: 6.1.7601.18409 MODULE_NAME: hardware FAILURE_BUCKET_ID: X64_IP_MISALIGNED Code: lmvm atikmdag start end module name fffff88011088000 fffff88011f98000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmd... Read more 9 more replies Answer Match 41.16% Hi All, First time poster and hope somebody can help. Have been getting BSOD for a few days now. All at random times, while using the internet, watching movies or just playing music. Have even formatted but of no use. Most recent BSOD was MEMORY MANAGEMENT but its different all the time. A:Random BSOD messages, happens at random times while using computer Welcome. Could you configure the system to collect small memory dumps.Dump Files - Configure Windows to Create on BSOD 1 more replies Answer Match 41.16% Hello , im having random BSOD issues and after a BSOD i can use my PC again but the problem is it keeps happening randomly and i will be able to use again Here are some of the errors i have got: PAGE FAULT IN NON PAGED AREA BAD or CORRUPTED POOL MEMORY MANAGMENT I have the files Windows_NT6_BSOD_jcgriff2 and perfmon files included in this post System specs Os: Windows 7 home premium 64 bit I have bought this about a week ago , i had it built. Proccesor : AMD FX 6100 Proccesor gpu :nvidia gtx 560 ram: 8gb hard drive : 1tb A:Random BSOD errors happening at random times Hello, welcome to SevenForums! I have taken a look at your provided dump files. There are tons of memory management and memory corruption errors. Before we continue, if any of your hardware is overclocked, PLEASE reset your clocks to stock for diagnostic purposes. First off, before we continue onto memory.... in your drivers list I noticed you have sptd.sys listed, which is the driver for Daemon Tools. Please uninstall Daemon Tools from your system as it's known to cause many issues in the Windows 7 environment. Once you've done so, restart and then run DuplexSecure's sptd uninstaller to fully remove sptd.sys from your system. After you've done so, restart again. Next, tons and tons of memory management and memory corruption errors as I've said earlier. Please read the following thread to download and install Memtest to test your memory for any bad sticks. 9 more replies Answer Match 41.16% My PC keeps crashing and i have no idea why. A:BSOD at random times caused by random drivers Dont use a BETA display driver. Uninstall the installed display driver using DDU. Then install the CCC 14.4 WHQL only. Also Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner. Let us know for any further BSOD after doing these two. _______________________________________ Code: fffff8800786c6d8 fffff88003ed7eccUnable to load image aswSnx.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for aswSnx.sys *** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys aswSnx+0x4fecc Code: BugCheck 1000007E, {ffffffffc0000005, fffff880110ec200, fffff88004053258, fffff88004052ab0} Probably caused by : atikmdag.sys ( atikmdag+10200 ) Followup: MachineOwner --------- 9 more replies Answer Match 41.16% Hello all I have a Dell Latitude e6530 With win 7 pro 4 gig of ram I have updated the Video driver to the latest yet I still get a BSOD pointing at dxgmms1.sys Here is the Zip file for the test ran A:Daily BSOD random times random Apps Quote: Originally Posted by bskaggs Hello all I have a Dell Latitude e6530 With win 7 pro 4 gig of ram I have updated the Video driver to the latest yet I still get a BSOD pointing at dxgmms1.sys Here is the Zip file for the test ran Hi bskaggs, Welcome to Seven forums. Here are you bugcheck details: Quote: YMBOL_NAME: dxgmms1!VidSchDdiNotifyInterruptWorker+b FOLLOWUP_NAME: MachineOwner MODULE_NAME: dxgmms1 IMAGE_NAME: dxgmms1.sys DEBUG_FLR_IMAGE_TIMESTAMP: 5164dc13 FAILURE_BUCKET_ID: X64_0x7f_8_dxgmms1!VidSchDdiNotifyInterruptWorker+b BUCKET_ID: X64_0x7f_8_dxgmms1!VidSchDdiNotifyInterruptWorker+b Update your video driver from here and not from the Windows Update: Drivers & Downloads | Dell US Also, perform a clean startup to ensure no conflicts with the background programs: Troubleshoot Application Conflicts by Performing a Clean Startup Keep us posted with the results so we can advise you further. 1 more replies Answer Match 41.16% Hey guys, so I am in a bit of a pickle. I have an HP m6-k015dx laptop and it is giving me hell. I will get random BSOD's, usually at or a short while after login. They usually happen consecutively and then stop. I was able to enable driver verifier in order to see what was wrong. After it was enabled it did not crash so I decided to use memtest to check the RAM. 50% into the first pass it had detected 650 errors. So I tested each stick in each slot and it came back fine. I then tested both sticks again and it came back without an error. I tried to boot normally but I received multiple BSOD's. I then booted into safe mode with networking and received a BSOD. After that I booted into safe mode and was able to retrieve my minidump files. After analyzing them on another computer each one says that it is probably caused by ntoskrnl.exe What is my course of action from here on out? I really have no idea what to do. My mindump files are zipped and attached. A:Random BSOD, Random erros, Debug says ntoskrnl.exe Set Optimized Defaults in the bios, then save. Check that storage is set to AHCI mode, if that is how it is currently set. If not, change the setting to that. Save. Boot to Windows. Download/install/run CPU-Z. Type snippingtool into the Start menu then press Enter. Use it to make a screenshot of CPU-Z Memory tab. Then, make a screenshot of the SPD tab - one for each stick of RAM you have. So if two sticks, two screenshots for this...etc... (Change the slot # to get to others, in top left of tab.) Please attach the saved screenshots (.jpg format is good) to a new post here. 26 more replies Answer Match 41.16% Hello I've been having these blue screen issues since I got the computer and the thing is, it's random but also not random. My computer may go weeks without crashing then suddenly (most likely triggered by running a certain program or game) I crash and then it happens like 10 times in 1 hours or until I get fed up. Another thing, is, I used to play a couple games here and there and this one game I played (not very resource intensive btw, usually fairly outdated older games) would never have any issues, then upon triggering the wave of crashes somehow, my computer would start crashing periodically while playing this game. But other times I could play the game for a couple hours even without a single problem. This made the issue really hard to diagnose but I do have this info which may or may not help... - The crash may be related to memory as a lot of the error codes are like X00000000 (have a lot of 0s in them) and a buddy of mine said that usually means memory error. However I have installed new memory chips and still crashes - One of the codes usually looks something like XFFFF80A08 or something like that though... - There are a couple ways I can guarantee a crash which includes: trying to sync music to my phone, trying to burn a cd, trying to install certain programs (bigger programs) - The first crash I ever had followed the genuine windows warning and messages, I've used various remedies for it which usually work for a little while, of course until my computer ... Read more A:Random yet not random BSOD crashes + genuine error Quote: Originally Posted by lc94fsh - The crash may be related to memory as a lot of the error codes are like X00000000 (have a lot of 0s in them) and a buddy of mine said that usually means memory error. Not true. The numbers listed in the bugcheck parameters (inside the parenthesis) are simply hex memory addresses and can be any hexadecimal number/letter. I ran 14 of the dumps you submitted. The bugcheck on all 14 dumps was 0x124 = WHEA = Windows Hardware Error Architecture, a/k/a "Machine Check Exception" - a severe and unknown hardware error. 0x124 BSODs are notoriously difficult to solve because the cause is simply "unknown hardware failure". Unfortunately, the dumps are incapable of telling us which piece of hardware has failed. Dumps are only good for figuring out software (driver) problems. All I can really do here is to give you some hardware diagnostic programs to run.RAM - memtest86+ - run 1 stick at a time; alternate the slots - https://www.sysnative.com/forums/har...memtest86.html HDD - SeaTools for DOS, LONG test - https://www.sysnative.com/forums/har...agnostics.html FurMark video card test - https://www.sysnative.com/forums/har...ress-test.html Prime95 CPU - https://www.sysnative.com/forums/har...s-testing.html The problem may also be with other hardware parts such as the motherboard or PSU for which there are no software tests. If you are encountering a spe... Read more 1 more replies Answer Match 41.16% Happens almost daily. Some days I can be using the computer heavily for 12 hours without an issue. Other days it'll crash within 10 minutes. After replacing hardware, mobo, gpu, and hdd, still having the issue, only I'm actually getting a BSOD now. Prior to this I wasn't even getting a BSOD, just a freeze with the sound skipping a bunch and a frozen desktop. Only way to fix it was to force a shutdown. sfc /scannow shows no issues. ChkDsk is fine. I'm just about to use Driver Verifier. Other than that I don't know where to go from here. SPARKYDESKTOP-Sat_08_29_2015_150539_55.zip Memory.DMP says it's possibly from memory_corruption. I've run memtest for 24 hours with no issues. Here's the analysis from WinDbg: Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff800937c8e80, Address of the instruction which caused the bugcheck Arg3: ffffd001b0ef3fa0, Address of the context record for the exception that caused the bugcheck Arg4: 00000000000000... Read more A:BSOD - Random times with random activity levels Hi sparkybear, Welcome to the 8forums. Please update CPU-Z Code: 4: kd> lmvm cpuz137_x64start end module name fffff801f061c000 fffff801f0625000 cpuz137_x64 T (no symbols) Loaded symbol image file: cpuz137_x64.sys Image path: \??\C:\Users\RYANRI~1\AppData\Local\Temp\cpuz137\cpuz137_x64.sys Image name: cpuz137_x64.sys Timestamp: Mon Feb 17 15:22:16 2014 (53021B18) CheckSum: 000145F6 ImageSize: 00009000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's. Please remove Daemon Tools and run the SPD pass through remover. Uninstall Daemon ToolsDownload the SPTD standalone installer and follow these steps: Double click the executable to open itClick on the button shown below If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window Diagnostics MEMTEST86+ Please Run Memtest86+ Information Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, e... Read more 2 more replies Answer Match 41.16% I am typing this original post from my cellphone because that is where I wrote the blue screen error finally once it started happening frequently, just today so please do forgive me if I am missing anything but I'll come back on my Desktop and try to finish anything needed in the post once I submit it from my phone. Here is the error message: STOP: 0x0000001E (0XFFFFFFFFC0000005, 0XFFFFF80003281DC2, 0X0000000000000000, 0X000000000000020) I will let you know right off the bat that I am definitely not a techie so this is all very confusing to me. Please any help would be extremely appreciated!! Thanks again I'm advance! Now before I came here to post, I did do a few hours of research and eventually took the following steps. 1. I have reinstalled my Nvidia Graphics Driver. 2. I have deleted, uninstalled, cleaned up a great deal of space on my desktop. 3. I have used Safe Mode to enter my Device Manager where I looked at my Network Adapters and made sure that all of them were up to date, this was easy because I only had 3 network adapters. The first two were both up to date. The third one is "Microsoft Virtual Wifi Miniport Adapter" which wouldn't allow me to update because it said it was not from a "trusted source" and windows didn't want to authorize. For this reason I just right-click and Disabled it. 4. I have run SFC /scannow from cmd as Administrator. The results: "Windows Resource Protection did not find any integrity violations... Read more A:BSOD Random and Random Restarts, Help plz! (STOP: 0x0000001E ) Hello oksm08, and welcome to Seven Forums. Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. 1 more replies Answer Match 40.74% Hi everyone, I have a problem with my computer. I've had only had 2 bluescreens so far, but I'm rather concerned. The first bluescreen was when I just pulled the charger from my computer. The second time was right after I plugged in my charger. I have a new battery. I have attached all the bsod files below. Thanks in advance. System specs: Windows 7 Home Premium 64 bit Intel(R) Core(TM) i7-2640M CPU @ 2.80GHz LENOVO 4173C19 4 GB total, 3.88 usable HDD: HITACHI HTS723232A7A364 Sound card: Conexant 20672 SmartAudio HD Graphics card: NVIDIA NVS 4200M A:BSOD at random times while doing random things MSINFO32: Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter. Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post. Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it). Code: Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\YUSSIKAT\Downloads\BSOD\060815-88421-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.18839.amd64fre.win7sp1_gdr.150427-0707 Machine Name: Kernel base = 0xfffff80003014000 PsLoadedModuleList = 0xfffff8000325b730 Debug session time: Tue Jun 9 06:58:03.636 2015 (UTC + 6:00) System Uptime: 3 days 1:50:56.466 Loading Kernel Symbols . Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. Run !sym noisy before .reload to track dow... Read more 6 more replies Answer Match 40.74% Recently had my computer open and lying on it's side for around 5 days, put the cover back on and booted it up to play some WoW and started having BSOD's, constantly at windows log in, or 5-30 mins sitting at desktop or playing games. Including zipped folder of eventvwr files. Thanks in advance! A:Random BSOD's random error codes We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible. Please attach the DMP files to your next post not to post one. If you are overclocking STOP You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking. To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure: Quote: * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine. * Zip up the copy. * Attach the ZIP archive to your post using the "paperclip" (file attachments) button. *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply. To ensure minidumps are enabled: Quote: * Go to Start, in the Search Box type: sysdm.cpl, press Enter. * Under the Advanced tab, click on the Startup and Recovery Settings... button. * Ensure that Automatically restart is unchecked. * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies). * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump. * OK your way out. * Reboot if changes have been made. 9 more replies Answer Match 40.74% Has been happening on and off for the last couple of months, strangely enough the problem went away once after we had a power surge but has now returned, Usually get at least 1 a day at a random time ( Maybe a game, maybe on youtube, maybe just right clicking a folder ) Took a photo of it last time and got this error code, *** STOP: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000) After a bit of searching this forum i found i should also post a dump log from C:\Windows\Minidump ... When trying this i keep getting an access is denied message but i have admin privileges ? Should also add that i have read about faulty drivers/ software and ran software to "fix" the problems yet i still get the BSOD. Will try and get the dump log on for my next reply but any ideas straight off the bat ? Seems to be quite a common problem. Anthony A:BSOD, Random times on Random days Welcome aboard, Chovies. Post it, following the Blue Screen of Death (BSOD) Posting Instructions so that we can get adequate information to help you. 5 more replies Answer Match 40.74% I recently built a computer and ive started to get memory management bsods randomly, and even some other bsods as well. Programs running on my computer sometimes just randomly crash with out a reason. I also get chromes "aww snap" error page constantly and to top it off Adobe flash player crashes constantly on chrome as well. Is there anyway to fix all of these problems? i cant find a solution anywhere A:Random BSOD's, random program crashes Do you have any program of SystemRequirementsLabs installed? The BSOD is casued by cpudrv64.sys. Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1E, {ffffffffc0000096, fffff8800a7ba912, 0, 0} *** WARNING: Unable to verify timestamp for cpudrv64.sys Probably caused by : cpudrv64.sys ( cpudrv64+1912 ) Followup: MachineOwner --------- And this driver belongs to SystemRequirementsLabs. NAMEDESCRIPTIONFILEcpudrv64 cpudrv64 \??\c:\program files (x86)\systemrequirementslab\cpudrv64.sys Moreover, the driver is very old (and the program too, I guess) Code: fffff8800a7b9000 fffff8800a7c1000 cpudrv64 T (no symbols) Loaded symbol image file: cpudrv64.sys Image path: \??\C:\Program Files (x86)\SystemRequirementsLab\cpudrv64.sys Image name: cpudrv64.sys Timestamp: Tue Aug 11 22:09:13 2009 (4A819EB1) CheckSum: 0000D622 ImageSize: 00008000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 I would suggest you to uninstall it. Daemon Tools, Alcohol 120% and Power Archiver Pro use... Read more 7 more replies Answer Match 40.74% My system has been extremely unstable since the last Windows updates about a week ago. Kaspersky Internet Security stops and restarts. Firefox, Outlook, World of Warcraft,etc crashing frequently. BSOD several times a day. I come to my desk and the logon screen is often there indicating the system crashed and rebooted while I was out. This is very atypical for my system. I often go weeks without rebooting or having any program crash. I have noticed two error messages in the BSOD. One was memory management and the other was bad pool header. I suspect there have been others, but I'm not present every time Windows crashes. Win7 Pro 64bit retail original OS on this system. I built this system about 6 months ago and it's been running very well until a week or so ago. Suggestions gratefully accepted. A:BSOD at random times doing random things One of the memory dumps in the WER section of MSINFO32 blames Kaspersky (as do 2 of the 9 memory dumps). Please do the following: Quote: Anti-Virus Removal: Please do the following: - download a free antivirus for testing purposes: Free AntiVirus - uninstall the antivirus software from your system (you can reinstall it, if so desired, when we're done troubleshooting) - remove any remnants of the antivirus software using one of these free tools: Antivirus Uninstallers - IMMEDIATELY install and update the free antivirus - check to see if this fixes the BSOD's NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time. Older versions of Acronis are known to cause BSOD's on Win7 systems also. Your copy has drivers that date from 2007. As such you MUST uninstall it. In the table below is a list of drivers. Please update or remove the programs associated with any drivers dated from 2009 or earlier. Below the table is a list of links to more information about the drivers (it'll help you find out what programs belong to the drivers in question). If all of that doesn't fix it, then please run Driver Verifier according to these instructions: Driver Verifier Settings The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs - Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html - Info on how to troubleshoot BSOD's (... Read more 4 more replies Answer Match 40.74% Hi, I use my computer mostly for office work and have never experienced BSOD until about a month ago when I updated my drivers. One of the drivers I updated was the audio driver that immediately began causing problems including BSOD. I rolled back the driver update and reinstalled the driver which seemed to resolve the issue for a while but then after a week the BSOD began again and I have been unable to isolate the cause since then. I have continued to update firefox, antivirus, windows and other security software I have always used and these softwares never seemed to cause any problems before. There are specific times when the BSOD occurs, mostly it is when I start the computer and during the first few minutes after windows loads or when I resume the computer from hibernate/sleep mode. I have included the dump files and attached a screenshot. Any help you can provide would be great. Thank you A:BSOD at random times while doing random activities Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Richard\AppData\Local\Temp\Temp1_SF_17-02-2014.zip\SF_17-02-2014\021414-19593-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.18247.x86fre.win7sp1_gdr.130828-1532 Machine Name: Kernel base = 0x8361a000 PsLoadedModuleList = 0x837634d0 Debug session time: Fri Feb 14 02:20:03.737 2014 (UTC - 5:00) System Uptime: 0 days 0:03:02.814 Loading Kernel Symbols ............................................................... ................................................................ ................................................................ .. Loading User Symbols Loading unloaded module list ......... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {440070, 2, 0, 8ca7ba1e} Unable to load image \SystemRoot\system32\DRIVERS\TeeDriver.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for TeeDriver.sys *** ERROR: Module load completed but s... Read more 8 more replies Answer Match 40.74% I've been getting random BSOD's recently and my PC was set to automatically reboot so I never made note of the error codes! I have sice turned off the auto-restart and noted the error codes. Below are the most recent from the past couple of days..... IRQL_NOT_LESS_OR _EQUAL. STOP: 0X0000000A (0X0000000,0X0000001C, 0X00000001, 0X804E1BF8) BAD_POOL_ERROR STOP: 0X00000019 (0X00000020, 0XE35261A0, 0XE35261A0, 0X0C00002) STOP: 0X0000008E (0XC0000005,0X805515A1, 0XA7A51AF8, 0X0000000) STOP: 0X0000008E (0XC0000005, 0X805519E9, 0XBA49AA98, 0X0000000) BAD_POOL_CALLER STOP: 0X000000C2 (0X0000007, 0X000000CD4, 0X0000000, 0XE1949B48) SYSTEM DETAILS... OS Name Microsoft Windows XP Home Edition Version 5.1.2600 Service Pack 3 Build 2600 OS Manufacturer Microsoft Corporation System Name OWNER-***************** System Manufacturer TriGem Computer NETHERLANDS System Model Advent Series System Type X86-based PC Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~3401 Mhz BIOS Version/Date American Megatrends Inc. 1002.004, 16/08/2004 SMBIOS Version 2.3 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United Kingdom Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)" User Name OWNER-********************** Time Zone GMT Standard Time Total Physical Memory 2,560.00 MB Available Physical Memory 1.48 GB Total Virtual Memory 2.00 GB Available Virtual Memory 1... Read more A:Random BSOD's and even more random stop errors When did you buy this TriGem computer, and have you contacted them. I worry about any computer built by TriGem as they are closely affiliated with the often failing eMachines models... and often failing hard drive failures. Their motherboards go bad as they age and curl... What you describe is typical of the motherboard problems. In many cases, Tri-Gem makes the motherboards designed by Intel and others, in their own factory under license to the original manufacturer. Of these "licensed" boards, we have found failure rates as high as 65%. Document all contact efforts. I would immediately keep documentation on all contacts, and with the seller. 2 more replies Answer Match 40.74% Hi, My PC is giving random BSOD's, there is not set pattern. Once I got a BSOD while playing NFS Rivals and then while surfing via firefox. Not only this: I am getting random grey screens, where PC monitor will go completely grey and PC will stop responding , task manager wont open. So ulimately I have restart via button on the CPU. Yesterday, I left my PC turned on overnigh for some downlaoding stuff, I woke up in the morning to found that it hung up at the night giving a grey screen. Just now I was plauing FIFA14 and monitor again suddenly went grey and pc was not responding although music (media monkey) was playing in the background, but pc wasnt responding, so i have to restart it. And on other occasion I got a BSOD on the login screen EDIT: Please check the second post too. A:Random BSOD's, and and random grey screens Hi, I just had a BSOD again. I have attached some screenshot of the error and also uploaded the new system and dump files. Please check Attachment 312036 -------------------------------------------------------- Attachment 312037 --------------------------------------------------------- Attachment 312038 2 more replies Answer Match 40.74% DCP Watchdog, Memory Management, Kernel Security Failure and several others at random times - especially during large file transfers between drives. I did a memory test and it stated there was an issue but I removed the culprit and the random BSOD continues. Thanks for your help A:BSOD at Random Times for Random Reasons Have you rerun the memory test? If so, did it pass? Have you run other hardware diagnostics? Here's a link to the one's I suggest (and they're free): Hardware Diagnostics Start with the hard drive tests as this involves "large file transfers between drives" You have 3 or 4 hard drives. What is the make/model/wattage and age of your Power Supply? Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with this issue. Out of 5 memory dumps there were 4 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things: - borked (broken) hardware (several different procedures used to isolate the problem device) - BIOS issues (check for updates at the motherboard manufacturer's website) - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check. - dirt/dust/hair/fur/crud inside the case. Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system) - missing Windows Updates - compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems - low-level driver problems - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or H... Read more 1 more replies Answer Match 40.74% Hi, I am getting BSODs at random times, while doing different things each time. Been getting them for 5 days trying to narrow down what could be causing it. Searching lead me here. I did the posting instructions. Also did sfc/scannow 2 times that was suggested on another post. After the scannow both times it told me there were corrupt files that it couldnt fix. Any help moving on from here would be great. Thank you. EVAN-Thu_03_24_2016_212710_16.zip CBS.zip More replies Answer Match 40.74% It's been over three months and I am still struggling with multiple BSOD. I wish I were more able to fix this but, I am not. If anyone will review to possibly help with this I appreciate it more than you know. Spent over 2400$ on a new system and it's not gone long without BSOD or often just locking up requiring a restart.

New file created for diagnostics and uploaded.

A:BSOD random times, with random errors.

Pwnsesh mate don't quite fully understand what you mean by updating your driver?? There are a few in a system so which one ??

Also what are you doing with the BIOS?? It is something best left well alone unless you know what you are doing. Before you do anything I would back up the registry and any data you need.

Registry - Backup and Restore

Imaging with free Macrium

3 more replies

Hi,

I keep getting random computer hangs could be once a month or 10 times in a day its really random when it does it. In between these I have been getting equally random BSOD, I could be playing a game or surfing the web or nothing at all and it will just BSOD, with code 0x0F4 every time.

I am presuming the two problems are related so hopefully solving the BSOD can sort out the random hanging.

I know this code is a hardware/driver issue so I have ran memtest for 8+ hours on several occasions with no errors detected at all so I don't think its a RAM issue. I have also ran Prime 95 for several hours with no issue. I also believe I have all latest drivers and bios installed.

Any help would really be appreciated to finally solve this issue, thanks!

A:Random 0x0F4 BSOD + Random hanging

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8008364910, fffffa8008364bf0, fffff800035d9270}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------

0xF's can often be symptomatic of HDD errors. Run the DOS version of SeaTools - run both SHORT and LONG tests, and report back.

SeaTools for DOS and Windows - How to Use

8 more replies

I have a random BSOD issue. I thought I had fixed it but still having issues.

Quote:
windows version: Windows 7 , 6.1, build: 7600
Hardware: ASUSTeK Computer INC., M2N-SLI
CPU: AuthenticAMD AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ AMD586
RAM: 4GB total

I recently installed Windows 7 home premium edition to a new hard drive. I was having issues with a small older drive, so I went with fresh install thinking it would fix my issues.

nope. New drive and new windows install and I still get BSOD at random times, and its not the same errors.

So I got a program to read what was causing crashes, Info below. ( not too good at forum formatting ether...) I also did the log dump program recommended on forums. its been attached.

Help? I have no clue as to why or what is going on anymore...I have read on these forums and googled my issue/error codes so much, with no solid fix. Its beyond frustrating.

Quote:
On Wed 10/21/2015 11:37:43 PM GMT your computer crashed
This was probably caused by the following module: amdk8.sys (amdk8+0x1BB6)
Bugcheck code: 0xA (0x51, 0xFF, 0x1, 0xFFFFFFFF82E04BF2)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\amdk8.sys
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: Processor Device Driver
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at ... Read more

A:BSOD (random ones at random times) Windows 7

Had a look through your dumps and all of them blame a various core windows driver for the crash, as this cannot truly be the cause then some further testing will be required
Initially I would run an sfc scan to check for any corruption within windows itself SFC /SCANNOW Command - System File Checker
Next I would run memtest to perform a thorough test of the RAM, preferably overnight for a minimum of 8 passes SFC /SCANNOW Command - System File Checker

I notice you have no windows updates installed, it would be good to get this done as missing SP1 means you are a long way behind

Depending on the outcome of these will determine what else needs to be done but as the problem has transcended to a new HDD & OS then more hardware testing is likely

1 more replies

Hello,

I recently bought a new pre-built PC and since day 1 it randomly keeps getting BSOD's and restarting. It's happened during random times whilst doing different things e.g. whilst I've been browsing, or playing a game, or running virus scans etc. All basic and small tasks. Sometimes it restarts without the BSOD, but the times the BSOD has appeared it has said different reasons for the crash such as IRQL_NOT_LESS_OR_EQUAL, Memory Management, Kernel Securiy Check Failure, and Unexpected Kernel Mode Trap.

I've done a lot of solutions I've found on the Internet but none have worked so far.

I've attached the debug zip file.

Any help would be much appreciated. Thanks!

A:Lots of random BSOD's from doing random activities.

Hello Raghib

Welcome to TenForums!

I've looked at the last three of your crash dump files, 2 of which refer to memory corruption, this does not in itself mean that your memory is bad but it would be worth checking it using Memtest86+. This can take a long time to complete 8 passes; possibly a full day for your 16GB.

One file had a reference to a driver error:

Code:
ffffd00022ffa358 fffff80087f3f995Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
nvlddmkm+0x28f995

This would suggest it is worth ensuring the NVidia drivers are up to date or try to reinstall them. If you do this, uninstall everything and just load back the driver file only by selecting custom install.

1 more replies

I recently built a new rig and have been trying everything I can to solve a problem I am having with BSOD and random resets of my machine.
BSOD will happen during mundane tasks from simply surfing the internet or watching a movie in my cd drive. Crash dump occurs and I have to reset.
Games aren't functional either. I try to run the benchmark tester Shattered Horizon and my computer locks up often along with a screen filled with pixels.
I've run a compatibility test from the Windows 7 64-Bit website as well and it says all my parts are okay. I am at a complete loss.

I'll attach a minidump (as seems to be the trend here). Hopefully I do this right as I have never done this before or am familiar with minidumps.

System Specs:
GIGABYTE GA-EP45-UD3P LGA 775 Intel P45 ATX Intel Motherboard
Western Digital Caviar Black 1 TB HD
EVGA GeForce GTX 275
2- 2GB G.Skill Ram Sticks (both sticks have been scanned for errors and are operating fine)
Hanns G 24.6" screen

A:Random BSOD and Random Resets

Quote: Originally Posted by Tinks

I recently built a new rig and have been trying everything I can to solve a problem I am having with BSOD and random resets of my machine.
BSOD will happen during mundane tasks from simply surfing the internet or watching a movie in my cd drive. Crash dump occurs and I have to reset.
Games aren't functional either. I try to run the benchmark tester Shattered Horizon and my computer locks up often along with a screen filled with pixels.
I've run a compatibility test from the Windows 7 64-Bit website as well and it says all my parts are okay. I am at a complete loss.

I'll attach a minidump (as seems to be the trend here). Hopefully I do this right as I have never done this before or am familiar with minidumps.

System Specs:
GIGABYTE GA-EP45-UD3P LGA 775 Intel P45 ATX Intel Motherboard
Western Digital Caviar Black 1 TB HD
EVGA GeForce GTX 275
2- 2GB G.Skill Ram Sticks (both sticks have been scanned for errors and are operating fine)
Hanns G 24.6" screen

what did you use to test the memory and how long did you run it?

Let me know so I can recommend a course of action

Ken
Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86

9 more replies

Hello. I built a PC two days ago and today I have had 4 BSOD's so far and I fear there will be more of them.

Today, the 28th, I've have 4 or 5 bsods and most, if not all, have had the 0x109 stop code.

A:Random BSOD's at random times on new PC

Post it following the Blue Screen of Death (BSOD) Posting Instructions .

9 more replies

x86 (32-bit) or x64 ? 64 bit
- the original installed OS on the system? this is a built computer by myself. have had 64 bit forever on here
- an OEM or full retail version? oem

- What is the age of system (hardware)? memory is about 2 years old everything else is about 5 years old
- What is the age of OS installation (have you re-installed the OS?) os was installed a few months ago.

attached is the info that was requested. these blue screens happen at completely random times. could be during boot up. could be just sitting in sleep and blue screen. just came home one day from work and it started doing this. please help

A:random BSOD happens at random times

2 more replies

Hello everyone,

A couple weeks ago I started having random BSOD and restarts, I have researched several different solutions to no avail. At one point, I thought the problem was solved after restoring a restore point, however, the dreaded BSOD is back after a couple of days.

So far I have:
- Restored the earliest restore point
- Ran chkdsk with no errors
- Ran full scan AV (just in case) using MSSE.
- Updated all Windows and drivers updates.

I believe this is related to a driver issue, however, I'm not sure which one. Any help would be appreciated. Attached is both the BSOD App and System Health data.

Basic specs:
- Windows 7 x64
- Original Install
- OEM
- System age: 6 months
- OS install age: 6 months (not reinstalled)

Thanks again,

Ron

A:Random BSOD, random codes, while using and while away.

These crashes were caused by memory corruption probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.

Memtest.

Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver Verifier

Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

Then make a System Restore point (so you can ... Read more

1 more replies

I have recently replaced the ram in my rig (4gb ddr2 667mhz) with 8gb ddr2 800mhz and was randomly experiencing BSOD's. done some searching, and decided to "underclock" the ram to 667. this helped for a while until a recent restart of the pc. Ran memtest86+ on both speeds (667 & 800mhz) and only got errors (8) on the 800mhz speed, and not exactly sure why. I have attached a dump file (not sure if I did it correctly) to this post if its any help at all. any help would be appreciated. thanks

A:random BSOD's at random times

Chuck if you got errors then mate you need to get the RAM replaced - it wouldn't matter if it were one or one hundred errors the RAM is still faulty.

PS Welcome to the forum

7 more replies

Hi,

I'm new here, but I have a BSOD issue. I use Windows 7 Home Premium, but since i got the pc from a friend, I've been having BSOD issuses. I tried updating my graphics card, but this had no effect. Also, I swapped my RAM cards in different orders, but this works for only a couple of days. I have no idea what is causing all this. I attached the log file. Someone with any idea?

A:Random BSOD's at random moments

This looks like malware, more specifically a rootkit.

Code:
BugCheck 1000008E, {80000004, 82e5a608, a464f870, 0}

Code:
a464f914 82e5c6c8 8c81b7f8 00000160 8c81a484 nt!HvpGetCellPaged+0xe4
a464f940 82e4070b a464fc54 8c81b7f8 8c81a3c8 nt!CmpConstructName+0x96
a464f9b4 82e3e85f 8c81b7f8 a464fc18 8c81a3c8 nt!CmpGetSymbolicLink+0x1f6
a464fb48 82e35d2e 8c80a770 855b6f78 881ce8f0 nt!CmpParseKey+0x890
a464fbc4 82e46157 00000000 a464fc18 00000040 nt!ObpLookupObjectName+0x4fa
a464fc20 82e44088 7795e81c 855b6f78 898efc01 nt!ObOpenObjectByName+0x165
a464fd00 82e5c8fa 0012f950 00000003 7795e81c nt!CmOpenKey+0x1f4
a464fd20 82c4d8c6 0012f950 00000003 7795e81c nt!NtOpenKey+0x18 <-- Opening registry key
a464fd20 779370f4 0012f950 00000003 7795e81c nt!KiSystemServicePostCall <-- System call
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012fb50 00000000 00000000 00000000 00000000 0x779370f4
The rootkit appears to be using Direct Kernel Object Manipulation and hiding to prevent detection.

I would use Kaspersky's TDSSKiller Anti Rootkit utility to find the virus(s)

Anti-rootkit utility TDSSKiller

9 more replies

I am basically at the end of my rope i keep getting Bsod's

112612-29718-01.dmp 26.11.2012 6:59:58 UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 0000000000000008 0000000080050031 00000000000006f8 fffff8000321e2f7 ntoskrnl.exe ntoskrnl.exe+7efc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17944 (win7sp1_gdr.120830-0333) x64 ntoskrnl.exe+7efc0 C:\Windows\Minidump\112612-29718-01.dmp 6 15 7601 266.632
112512-23353-01.dmp 25.11.2012 16:18:25 BAD_POOL_HEADER 0x00000019 0000000000000003 fffffa8003fa1e00 fffffa8003fa1e00 fffffa8003fe1e00 nvlddmkm.sys nvlddmkm.sys+1b0dc8 x64 ntoskrnl.exe+7efc0 C:\Windows\Minidump\112512-23353-01.dmp 6 15 7601 291.920
112412-17300-01.dmp 24.11.2012 13:14:28 DRIVER_OVERRAN_STACK_BUFFER 0x000000f7 fffff88009bb9c20 0000244494ed38c9 ffffdbbb6b12c736 0000000000000000 ntoskrnl.exe ntoskrnl.exe+7efc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17944 (win7sp1_gdr.120830-0333) x64 ntoskrnl.exe+7efc0 C:\Windows\Minidump\112412-17300-01.dmp 6 15 7601 292.320
112412-16458-01.dmp 24.11.2012 12:55:25 ATTEMPTED_WRITE_TO_READONLY_MEMORY 0x000000be 0000000000040000 cfe0000060a07025 fffff880090224e0 000000000000000a fltmgr.sys fltmgr.sys+42ec x64 ntoskrnl.exe+7efc0 C:\Windows\Minidump\112412-16458-01.dmp 4 15 7601 292.288

A:Random BSOD's at random times

I think you can now try a safe registry cleaner.Lets hope it can fix your computer.Try it and tell me what's happen Now?

10 more replies

Well I frequently get random BSOD's when I am surfing the net. I never download anything and am very careful when running .exe's.

I got one BSOD prior to creating this thread and then as I was creating it I got another!

Anyways, I have attached the dump files to this thread.
Thanks in advance to whoever chooses to help me

A:Random BSOD at random times!

I wonder if Avira is causing the issue. Please remove it with this tool: http://www.avira.com/en/documents/ut...ninstXPeng.zip

Replace it with Microsoft Security Essentials: www.microsoft.com/Security_Essentials/

Also be sure to update your Realtek network driver:
Code:
Rt86win7.sys Thu Feb 26 04:04:22 2009

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Mini Kernel Dump File: Only registers and stack trace are available

Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82a3f000 PsLoadedModuleList = 0x82b87810
Debug session time: Thu Jul 29 01:51:50.899 2010 (GMT-4)
System Uptime: 0 days 1:56:51.866
...............................................................
................................................................
.....................
........
*******************************************************************************

7 more replies

Hi, I'm really hoping to solve the problem since it's starting to distract seriously. I think since early summer BSODs been flashing now and then and now more and more often. Naturally I've tried memory solutions found online for memory related BSODs but now the different causes seems overwhelming.
Don't have the skills to work this out so I need your help.

system:
Win 10 home 64bit (reinstalled some time ago, did help while, but not so sure how clean install that was)
i5-4430 (not overclocked)
Ram 8GB 1333 (XMP off, wont boot when on) (tried higher voltage)
R9 390X (not overclocked) (drivers reinstalled with DDU)
2xssd(Kingston) 1xhdd
Asus mg279

Log file:

More replies

installed a new motherboard, new cpu, new ram, new hdd, a different graphics card, found errors on a cd drive, disabled that, and my computer still restarts randomly, like before i decided to get new hardware. automatic restart is turned off. what can i do?

mobo: mis p43-c51 (new)
tried both gf 7950gt and 8800, no difference, still problems
seagate 250 gb hdd (new)
intel q8300 2.5ghz (new)
x fi extreme gamer soundcard
ocz 600w psu
4 gigs of ocz ram pc3-8500 1066mhz (new)
latest drivers. new sata cables. temperatures ok.

please help. this is getting... quite annoying to say the least, almost replacing all hardware and still problems. thank you very much in advance.

A:random restart and random bsod

16 more replies

Hello, Im new here so bare with me I built my custom pc a year ago now. Since day one iv been experiencing BSOD. At first it happened during or just after the first boot up of that day and was always Memory Management error. Soon after, i upgraded my ram from 4gb to 8 gb. After doing this the BSOD stopped happening as frequently, but started to happen more randomly. My Bsods were very unusual, i couldnt find anything like it online, instead of the blue screen, i got a pink and blue or a green and blue screen and was very difficult to make out what it said but i could usually make out the error.
For some strange reason i started to get other errors such as IRQL_NOT_LESS_OR_EQUAL, PFN_LIST_CORRUPT, PAGE-FAULT-IN-NONPAGE-AREA, SYSTEM_THREAD-EXCEPTION and BAD_POOL_HEADER. I downloaded BlueScreenView to see what he problem was and they were nearly always caused by ntoskrnl driver and sometimes atikmdag driver. Ithen upgraded my GPU and the BSOD continued to happen but i got the normal fully blue screen and the green and blue or pink and blue screens stopped happening. I never get a BSOD during gaming, its nearly always either internet browsing or low level tasks or sometimes at boot up.I dont know if this is related but my browsers crash quite frequently too.
In the last few months i thought i had fixed the problem by fixing my ram speed because they were running at a weird speed and once i put it back to 1600mhz it stopped happening any where near as frequently. BSOD h... Read more

A:Random BSOD at random times

12 more replies

Hello guys,

I'm having problem with my pc. It restarts randomly and I'm getting different errors. I run the Windbg and I still can't find the cause of the error. I also checked my hdd and memory for errors but got nothing.

I hope you can help me fix this problem.
OS: Windows 7 Ultimate (64 bit) Service Pack 1
Processor: AMD A4-6300 APU with Radeon 3.7 ghz
Ram : 4 gb

Code:

CURRENT_IRQL: 2

FAULTING_IP:
nt+a6970
fffff80003d08970 f00fba6b1000 lock bts dword ptr [rbx+10h],0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: msiexec.exe

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

LAST_CONTROL_TRANSFER: from 0000000000000000 to 0000000000000000

STACK_TEXT:
0000000000000000 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x0
STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
nt+a6970
fffff80003d08970 f00fba6b1000 lock bts dword ptr [rbx+10h],0

SYMBOL_NAME: nt+a6970

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

IMAGE_VERSION: 6.1.7601.17514

BUCKET_ID: INVALID_KERNEL_CONTEXT

MODULE_NAME: Unknown_Module

FAILURE_BUCKET_ID: INVALID_KERNEL_CONTEXT

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:invalid_kernel_context

FAILURE_ID_HASH: {ef5f68ed-c19c-e34b-48ec-8a37cd6f3937}

Followup: MachineOwner

A:Random BSOD. Random Errors.

Hello and welcome Iamhealed now a few things to sort out and for elimination purposes try these if you can maybe the first two in safe mode

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f and /r options in Option 2 if necessary

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

Now another thing is what are the temps in the machine run Speccy and let us know http://www.piriform.com/speccy/download
See this and let us know the results

UsingHW Info PSU

Download HW Info and pick the right bit version - HWiNFO, HWiNFO32/64 - Download - (or copy and paste this site into the search bar) If you do not need the running information in the smaller right hand panel close it. In the left hand window click on the + for the individual device groupings and they will open out to the various components.

Go on opening out further until you get to the device itself. click on it and it will highlight. In the right hand window there will be a very detailed description of that device as in brand, speeds model number etc etc These are very detailed and are just what is needed for searching for drivers etc.

To get the PSU volts you need to select the Sensor button circled in yellow in the pic for PSU testing ... Read more

8 more replies

Hello everyone,
thanks in advance for your help. I reinstalled this system twice in the past week (since I got new Hardware) and followed several guides, so I thought everything is perfect. I consider myself a fairly advanced user, but I still couldn't figure out the cause of this behaviour. This is my first steps with Win7.

Information:
- OS: Windows 7 Ultimate x64
- Originally, I built this system from scratch and XP was running on it almost errorfree for 2 years. Now I bought a new HDD and a new GPU and reinstalled Win7 upon inserting the new Hardware.
-CPU: Intel Core 2 Duo E6300 1.86GHz, never OCed
-RAM: 4x1GB GEIL 800Mhz DDR2 RAM
-Sound Card: Audiotrak Prodigy HD2
-Motherboard: Gigabyte GA-965P-DS4
-PSU: beQuiet 400 Watt

Thanks,
Bebel

A:Random BSOD at random tasks (at least once a day)

How do I edit my post?

Anyway, I wanted to add, that the system is running on a RAID0 configuration of 2 WD6400AAKS. The new HDD (A Samsung 2TB HDD) is only used for Backing Up Pictures and Files.

19 more replies

PSU: Corsair 750W CMPSU-750TXEU
Case: THERMALTAKE ElementS
CPU: AMD Phenom II X4 965 BE
HDD: SAMSUNG HD502HJ SpinPoint F3 3,5" 500GB
GPU: ZOTAC Geforce GTX480 1536MB DDR5
Lettore: LG Super Multi CH10LS20
RAM: CORSAIR Dominator 2x2 GB DDR3 (CMP4GX3M2A1600C8)
Mobo: Asus M4A88T-M/USB3
OS: Windows 7 Ultimate 64bit

I've got this system running since november 2010 and i have had not a single problem. About a month ago, i had issues trying to boot windows: i had to turn power on/off loads of time until i was able to get to desktop. Since that day, Blue Screens happened every time i got to desktop, after few seconds or after few minutes... Freezes and BSoD kept coming, so i ran some tests: memtest86, scandisk, a samsung hdd test... They showed no errors but memtest.
Memtest86 found out loads of errors coming from both RAMs and so i bought new ones: Kingstone HyperX KHX1600C8D3K2. I had same problems: freeze and errors just after boot, not later (played some heavy game for more than 5 hours or so).

I tested old rams on another computer, and they worked just fine.

Oh, and i format/install Windows7 about three times.

I tried to remove GPU and tried to use MOBO GPU, but it still freezed.

Right now i have no freeze/BSoD on boot, but only while playing (after few secs).

P.S. : I had 2 BSoD using the BsoD collecting application.

P.P.S. : Some things are written in italian because i'm running an italian OS.

A:Random BSoD, BSoD while playing, BSoD on boot

Here some Blue Screen coming from Driver Verifier ...
If my Blue Screen View says the truth, they come from MagicIso... Which i have installed, like, today...

3 more replies

Hi Guys,
I am new to the forum,
My Pc started crashing recently after my old PSU(600w) busted and i replaced it(400w),The funny part about the bsod's is i get different codes each time....eg (d1 then a then 3b..etc) at first i thought it was maybe a virus... so I formatted The PC and then installed the latest drivers i could find for my PC...The results were only slightly different from the past (The computer would stay up a little longer before it crashed), I ran a memtest and RAM is fine, Then I thought it was my GPU overheating....So i cleaned the fans of both GPU and processor and Replaced the Old Thermal Compound.....Still no improvement... and here I am Now

My Specs:-
Motherboard:- Asustek P5Q Se
CPU:- Intel Core 2 Quad Q8300 Yorkfield
Socket :- LGA 775
GPU:- Nvidia GTX 460 2GB (ZOTAC)
RAM:- 2x2GB DDR2
HDD:-Seagate Barracuda 500gb

A:Random BSOD's while gaming and surfing web(BSOD Codes vary each time)

Code:
Host Name: TKMOHAMMED-PC
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: TK Mohammed
Registered Organization:
Product ID: 00426-OEM-8992662-00497
Original Install Date: 4/17/2015, 1:19:57 AM
System Boot Time: 4/20/2015, 12:59:14 PM
System Manufacturer: System manufacturer
System Model: P5Q SE
Counterfeit installations such as yours contains heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable.

My recommendation is to start with a clean slate, and install a genuine version of Windows. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable.

1 more replies

Is Windows 7 Professional 64bit

Fresh install but it is getting on
Full retail version?

Acer Aspire timeline X 5280tg Approx 18 months old.
OS age approx 12 months.

I get the BUGCODE_USB_DRIVER bsod and I had a previous blue screen error before this one is in dump files.

Tried memory tester and came up ok.

Help would be much appreciated.

A:BSOD Tribes Ascend, BF3, Random BSOD BUGCODE_USB_DRIVER Acer Laptop

Code:
sptd.sys Sun Oct 11 16:55:14 2009 (4AD24632)
Remove Daemon Tools/Alcohol 120%. The driver associated with it (SPTD) causes BSOD and it caused one of yours - DuplexSecure

Code:
athrx.sys Mon Oct 05 12:33:57 2009 (4ACA1FF5)
Update your Atheros driver. It caused a crash - Drivers for Atheros AR5B93 and Windows 7

Code:
atikmpag.sys Mon Jun 13 21:23:20 2011 (4DF6B808)
Update your video card - ATI Catalyst

Problem Devices

Code:
Device PNP_Device_ID Error_Code
Teredo Tunneling Pseudo-Interface ROOT\*TEREDO\0000 This device cannot start.
Microsoft 6to4 Adapter ROOT\*6TO4MP\0000 This device cannot start.
Microsoft 6to4 Adapter #2 ROOT\*6TO4MP\0001 This device cannot start.
Microsoft ISATAP Adapter ROOT\*ISATAP\0000 This device cannot start.
Microsoft ISATAP Adapter #3 ROOT\*ISATAP\0001 This device cannot start.

Code:
Event[4142]:
Log Name: System
Source: Disk
Date: 2012-02-19T21:45:23.424
Event ID: 52
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: LAPPY
Description:
The driver has detected that device \Device\Harddisk0\DR0 has predicted that it will fail. Immediately back up your data and replace your hard disk drive. A failure may be imminent.
Run a hard drive scan on all your drives. Also, I would back up any important information just in case your hard drive does fail
Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both lo... Read more

1 more replies

Hello. I am experiencing some random BSODs. It happens no matter what program is running. It could be in a game, surfing the internet, or listening to music. It is very random. Happens about once every two days on average. Some days are worse.

I have tried running driver verifier, but it would still only bsod occasionally, except it would bsod on startup instead of being in the desktop and getting a bsod.

I have also ran memtest x86 a few times and found no errors.

My windows 7 is:
-x64 bit Professional Edition
-Original OS installed on my system (I built the system)
-Full retail.
-Built my system over the summer. Been getting occassional BSODs ever since.
-OS installation is about 4 months old.

And if this helps, My system parts are:
-Intel i7 860
-EVGA P55 LE motherboard (using onboard audio as well)
-EVGA gtx 470
-Adata G-Series DDR3 1600mhz ram (2x2gb)
-some low-end hitachi 750gb hard drive
-Thermaltake Toughpower XT 775 watt.

Yes I have installed all the latest drivers from all the manufaturers' websites.

I have also attached a BSOD dump and system health report.

A:Random BSOD... Help please (BSOD dump & system health report attached)

Welcome to SF.

Like you indicated, you have the latest video driver.

However, your network and wireless network drivers need updating.

Marvell Yukon:
Driver c:\windows\system32\drivers\yk62x64.sys (11.10.6.3, 384.00 KB (393,216 bytes), 6/15/2009 2:10 AM)

Driver c:\windows\system32\drivers\athrx.sys (8.0.0.238, 1.47 MB (1,542,656 bytes), 10/5/2009 4:34 PM)

Quote:
Followup: memory_corruption
---------

4: kd> !analyze -v;r;kv;lmtn;lmtsmn
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000024, memory referenced
Arg2: 000000000000000d, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)

7 more replies

I have been getting a ton of bsods I have re installed video drivers, updated and reinstalled windows 8. Did countless hardware test(Video ram, check memory, Cpu test) all passed temperatures stay around 25-35 c.
Recently uninstalled all video drivers and re installed. The bsods sometimes go away for a week or two but come back. and sometimes when it bsods there is a static noise inside of the computer, and the blue screen becomes distorted
Ive attached the dump files, if someone could help me pinpoint the piece of hardware so I can ship it out for repair please.

A:Random BSOD 0x00000124 Hall.dll (Bsod is distorted/static sound)

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, ffffe00154472028, bf800000, 124}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------
I know you said you've run hardware tests, but in our experience you have to run specific tests according to a specific regime. Run all of these and report back.

RAM - run a minimum of 8 consecutive passes, no less
RAM - Test with Memtest86+

CPU - run the STANDARD test only
CPU - Stress Test Using IntelBurnTest

Video - run for 20 mins
Video Card - Stress Test with Furmark

Storage - run the SHORT test only using the DOS version
SeaTools for DOS and Windows - How to Use

3 more replies

Hello,

You guys have been great before, and I hope that someone can help me tackle this.

My friend's computer started going weird after playing a game that uses Shockwave. (That's the last thing they remember...) When loading into Windows (regular mode), after selecting (any) user all you see on the screen is black with blue spots all over.

They're using an Asus P5DV2-VM SE motherboard
Intel E2140 (1.6GHz) CPU,
1GB DDR2
with a 450w PSU.

Originally I thought it was video-driver related as they're using the onboard graphics card. It's a Via P4M890-based motherboard although it has a PCIe expansion.

Loading in safe mode usually works, and loading into VGA mode got me into Windows however I received a 0x8E pretty quickly. At some point I also received a 0xA3. I tried uninstalling the video driver (Via Chrome9). That allowed me back into regular mode but soon after I got a BSOD. I tried running System Restore from safemode and I got 0xA3 (ACPI_DRIVER_INTERNAL) but I can't find info on fixing this one.

Ram

A:Bsod 0xa3 And 0x8e - Unusual/unclear Picture And Random Bsod

0x8e errors are usually caused by driver issues. Here is what Microsoft says regarding 0xa3 errors:An inconsistency in the ACPI driver is so severe that continuing to run would cause serious problems. One possible source of this problem is a BIOS error.Drivers and Windows interacts with the BIOS. Have you tried a BIOS update? Usually this is not recommended as it can cause serious issues if the update is not performed correctly, but is recommended when the BIOS is suspected to be the cause of an issue such as this.EDIT: all you see on the screen is black with blue spots all over.I just remembered having an issue like this, and it was corrected by simply reseating the video card. Just thought I would mention this.

7 more replies

Hello!

I'm getting random BSOD's on my HP DV6-2090eo Laptop. At most times there is no "real" bluescreen appearing. Instead the computer just freeze and then go black, and I've to shut it down manually. But sometimes there is a real bluescreen appearing and it says "an attempt to reset the display driver and recover from a timeout failed" and some other times the "Video TDR error" message has appeared. I've learned that this is a bugcheck 0x116" BSOD and I've read about solutions such as updating Video Driver, check the temperature, updating other drivers and so on. I've tried several video drivers, updated other outdated drivers and nothing works. I don't think its a heatrelated problem as I sometimes get BSOD about 1 min after start up.
Actually I have had freezes like this in periods from about six months after I bought the computer until now(bought it at the end of nov 2009). The first time I solved it by updating BIOS, but know I can't find any new update.
Other "BSOD periods" I've solved by updating video driver and reseting windows to the original "store-mode" so to say :P

Now any solution I can come up with doesn't work and I don't wanna reinstall windows again just for another two months of being BSOD free!

Anyone got any tips, I really need some help!

Minidumpfile attached.

A:BSOD Bugcheck 0x116 Win7 x64 DV6 2090eo random BSOD's

Quote: Originally Posted by MrRevolver

Hello!

I'm getting random BSOD's on my HP DV6-2090eo Laptop. At most times there is no "real" bluescreen appearing. Instead the computer just freeze and then go black, and I've to shut it down manually. But sometimes there is a real bluescreen appearing and it says "an attempt to reset the display driver and recover from a timeout failed" and some other times the "Video TDR error" message has appeared. I've learned that this is a bugcheck 0x116" BSOD and I've read about solutions such as updating Video Driver, check the temperature, updating other drivers and so on. I've tried several video drivers, updated other outdated drivers and nothing works. I don't think its a heatrelated problem as I sometimes get BSOD about 1 min after start up.
Actually I have had freezes like this in periods from about six months after I bought the computer until now(bought it at the end of nov 2009). The first time I solved it by updating BIOS, but know I can't find any new update.
Other "BSOD periods" I've solved by updating video driver and reseting windows to the original "store-mode" so to say :P

Now any solution I can come up with doesn't work and I don't wanna reinstall windows again just for another two months of being BSOD free!

Anyone got any tips, I really need some help!

Minidumpfile attached.

Its the directx driver, video card, power, or heat.... Read more

2 more replies

I have been getting a ton of bsods I have re installed video drivers, updated and reinstalled windows 8. Did countless hardware test(Video ram, check memory, Cpu test) all passed temperatures stay around 25-35 c.
Recently uninstalled all video drivers and re installed. The bsods sometimes go away for a week or two but come back. and sometimes when it bsods there is a static noise inside of the computer, and the blue screen becomes distorted
Ive attached the dump files, if someone could help me pinpoint the piece of hardware so I can ship it out for repair please.

A:Random BSOD 0x00000124 Hall.dll (Bsod is distorted/static

Hi irunebar12 & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

Code:
Error : DCACHEL0_WR_ERR (Proc 7 Bank 1)
Status : 0xbf80000000000124
Misc. : 0x0000000000000086

The dumps are consistent with the error that there was a problem in writing to the L0 Cache of the CPU. That is a dead CPU and hence you are getting the errors even after a fresh install.
See if you are getting any errors in Prime95 according to the below (thanks usasma) -

Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
Monitor the CPU temperature and DON'T let it exceed 85?C. If it do... Read more

3 more replies

Howdy all, new user here looking to isolate a blue screen problem that makes me quite sad as it's becoming rather annoying. A friend a while back (2 years-ish) solved a bsod problem with you guy's help and I thought I would do the same.

I read and followed the "Blue Screen of Death (BSOD) Posting Instructions" and have attached it to this post.

This blue screen occurs at random intervals it seems, the first occurrence happened about a week ago while playing StarCraft II with a friend; however, I am convinced that the blue screen happens at random because I has occurred multiple times while doing pretty much nothing, besides surfing the web.

Whenever the BSOD occurs, there is something that says "Driver IRQL_Not_Less_Than_Or_Equal" I think.

If there is anything else I can provide you fine folk in order to isolate and hopefully fix this problem, please give me a shout and I will do my best to provide it.

A:Random BSOD Problems, SF BSOD Utility Files Included

shameless bump

4 more replies

Short version: My PC is getting a BSOD at random times when full screen gaming. The BSOD screen says the video card times out.

Long Version:
I have a gaming PC that a friend generously gave me when he built a new one. It's worked great, but in November the Tagan ITZ 700 watt power supply died. He had planned to do SLI and never did, so during Neweggs holiday sale I picked up a Corsair Enthusiast Series TX650 thinking it should be sufficient.

Everything has run smoothly with the new PSU except for the fact that when playing games like Torchlight 2 and Starcraft 2, my machine will BSOD. I had random BSOD's with Starcraft 2 and then suddenly had 4 nights in a row with no problems and then today it keeps crashing at the same spot in the campaign. There is little consistency to the crashes other than that and under normal operations, like email, web browsing, etc, it has only BSOD'd once and that was during a youtube video.

My first thought is that the one thing that has changed recently is the PSU and prior to that I only recall a rare crash here and there. I thought maybe my new PSU wasn't good enough, but everything I've read online about the requirements for the GTX 460, including the manual, say 450 watt minimum and I exceed that.

Here is a list of things I have tried:

- Updated video card and mobo drivers, I have also uninstalled the nvidia drivers, run Driver Sweeper in safe mode, and reinstalled drivers in normal mode.
- Ran GPU-Z to look at temperatures and ran... Read more

A:Random BSOD when playing games, persistant BSOD with Starcraft 2

Hello Haze.

Click Start.
In the search bar, Typr "services.msc" without quotes.
When the windoe will appear, scroll down to "nvidea update service daemon"
Then do it:
Does it change the situation anyhow? Let us know.

9 more replies

Newly built PC, graphics card drivers are fully updated, using windows 7 ultimate which has SP1 installed. Posting dump file below, has multiple dumps from when i bought the PC (Dump files range over about a week)

A:BSOD When exiting games inconsistently + Random BSOD consistently

Is no one able to help? had 2 more BSOD since posting this

8 more replies

I have been having the worst time with my custom built PC since it was built. I am getting random BSOD's here and there, but there does seem to be a correlation between a greater occurence when playing games. Often I can't play a high-resolution game for more than an hour or two before I crash.

I heard a recommendation to try Prime95, and I get an insta-BSOD when doing the Blend test.

I haved tested the memory and did not see any problems.

Here is the dump report. Any help possible would be greatly, greatly appreciated. I unfortunately am under the suspicion that this is a CPU hardware error and the CPU will have to be replaced, but I do need some form of help or confirmation before I take the next step RMA'ing it.

Sys Info: Intel i7 920, 6gb OCZ DDR3 1600 RAM, ATI Radeon HD4870, Asus P6T Deluxe V2, Win7 64.
Hardware is about 2.5 years old. OS Installation is less than a year old.
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Mini Kernel Dump File: Only registers and stack trace are available

Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:

A:Daily BSOD's, some random, some during gaming (Prime95 Insta-BSOD)

Here are the missing JCGriff2 and perfmon files. Again, any help in regards to this problem I am having are tremendously appreciated. I can fix near anything with a computer, debugging this deep however escapes my knowledge and I don't know who else to turn to.

Note there are four dumps from today. 2 were while playing Skyrim. 2 were while testing Prime95 on Blend mode, insta-crashed within seconds.

8 more replies

Hi,

I'm trying to help my aunt with here computer. She has been having random BSODS for a while. Been running RAM Checks, disk checks, plugged out GPU, checked temps, disconnected everything except the hard-drive. Been scratching my head for a while.

I ended up formating the computer, and it seemed to solve the problem for a couple of weeks.

But yesterday she gave me a call telling me that it had started again.
I'm thinking it could be a driver problem. I ran the computer for a couple of days at work, without experiencing any problems. I know that she has installed a couple of things when she got it back.

She told me that she was browsing an online newspaper in firefox one of the times the BSOD appeared.

Would be great if anyone could take a look at the logs attached.

A:BSOD at random. Last BSOD while using Firefox. Error 0x0000000a

Is there any antivirus installed on this computer? I see none
Run this tool and delete anything it finds:
→ Anti-rootkit utility TDSSKiller

You might want to update the BIOS, the current ones are quite old

Code:
BIOS-versjon/-dato Phoenix Technologies, LTD 5.13, 19.03.2008

9 more replies

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004B46038
BCP3: 00000000B6200049
BCP4: 000000000102010A
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062110-18969-01.dmp
C:\Users\noel doyle\AppData\Local\Temp\WER-43227-0.sysdata.xml

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004B46038
BCP3: 00000000B6200049
BCP4: 000000000102010A
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062110-18969-01.dmp
I created windows sky drive for the minidump files

A:BSOD BCCode: 124 apparently random BSOD doing all different activity

I had the same problem after upgrading my laptop (touchscreen) from Win Vista (which came from HP) to Win 7 (both were 64-bit.)

Removed the "Authentica Digital Fingerprint Reader" software, and used the built-in Win7 drivers, and that cleared it up for me. Not sure if it was a bug in the 3rd party drivers, or a conflict between them and the Win7 drivers, but I haven't gotten a BSOD since I removed it.

1 more replies

Attachment 359866

Been having this problem for months now. Not sure if it's the same BSOD. My old Win7 wasn't creating dump files of any kind. Followed instructions to correct that and it didn't help.

Computer was BSOD seemingly when connecting/disconnecting my TV to my PC via HDMI. But sometimes BSOD would happen seemingly at random.

Swapped out Asus z87-PLUS with Gigabyte GA-Z97X-UD5H. Kept other hardware. Reinstalled windows after reformatting the SDD/C drive. It's been 48 hours and computer locked up with a BSOD 30 minutes ago. Active applications at time of BSOD were Chrome, Windows Explorer and Doom/Unleashed.

What other information would help?

Thanks to anyone to can lend a hand.

Mike

A:Random BSOD, new mobo, Win7 reinstall, still BSOD

You need to install a genuine copy of Windows. Yours has a DELL PID on a retail Gigabyte motherboard.
Code:
Host Name: BLANKPCIPPY
OS Name: Microsoft Windows 7 Professional
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Michael
Registered Organization:
Product ID: 00371-OEM-8992671-00524 ---> DELL PID
Original Install Date: 5/20/2015, 5:36:25 AM
System Boot Time: 5/22/2015, 12:01:34 AM
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z97X-UD5H
System Type: x64-based PC
Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.

1 more replies

hi.
my laptop started to bsod after power failure.
since then my laptop got random bsod.
after bsod i cant startup my laptop.
need to wait about 1-2 hours to boot.

laptop specs:
intel i7-3610QM
nvidia geforce GTX 660M/2gb DDR5
RAM 8GB DDR3
HDD 750 gb 7200 rpm

i need some helps

thanks

A:BSOD after playing games + Random BSOD on startup

Welcome

Your dumps don't have a probable cause, keep blaming windows files (Not true causes)

Since everything was fine with the laptop before the power failure, your best bet would be to dismantle and reconnect all the hardware components (if you're good with it) and do a fresh install of windows on your laptop

Fill in your specs and the make of the laptop
__________________
Click on Edit System Spec
→ System Info - See Your System Specs
__________________

See if any of these tutorials are helpful to you
→ Troubleshooting Windows 7 Failure to Boot
→ Troubleshooting Steps for Windows 7
→ Clean Install : Factory COA Activation Key
→ Clean Reinstall - Factory OEM Windows 7
→ Clean Install Windows 7
→ SSD / HDD : Optimize for Windows Reinstallation

Good luck

3 more replies

Hey I have a problem with my pc I got a few weeks ago It keeps getting the bsod and turning on and off randomly at times I use it mostly to play games and watch youtube , twitch ext.

also internet can sometimes crash pointing this out

Bsod can happen when playing a game and when on the web sometimes it wont even show the blue screen and will just restart

sometimes it can run hours without any problem

I don't know if I'm installing drives worng for my card but its getting to the point where im going to lost it
I have tested
Ram tested did 2 passes

hope you guys can help

(More Bsod updated)
(even more updated)

A:BSOD When playing games random Bsod messages

No Windows Updates installed. Most systems have 70 to 140 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

You have a 802.11n USB Wireless LAN Card:

I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest Win8/8.1 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

This device is disabled. Is this deliberate? If so, why?

Please enable the device and then ensure that it's drivers are fully updated to the latest, Win8.1 compatible version. Then feel free to disable it again if you'd like.

Out of 14 memory dumps there were 8 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:

9 more replies

I believe there may be more than one issue with my pc.

Recently I bought 16 gb of new ram and an ssd I installed the ram ssd and a new install of Windows on the ssd all was going fine until randomly the pc would freeze up, randomly reboot or get a bsod.

I figured it might be ram and tried memtest86 and windows memory diagnostic and it was freezing on hammering rows and locking up on windows memory diagnostic. I removed the new ram and all seemed fine memory tests ran without issue, so I figured bad ram until today when I randomly got a bsod for the above reason.

Other BSOD I have had have pointed towards Memory Management issues which I figured was down to the ram.

Any help would be greatly appreciated as I would like to nail down if the issues were linked and possible a motherboard issue or is it just a coincidence and a lot of bad luck

Thank You.

Chris

A:Random BSOD last bsod points to atikmdag.sys 0x000000d1

It is pointing to the ATI Graphics drivers. Upgrade it.

5 more replies

Hi All

Have been following a number of threads to identify my issue. I can only assume that a driver is at fault as when i run verifier i have to start in safe mode. Attached is my mini dump, can anyone help me identify where the issue is?

Thanks a lot

Lordmwa

EDIT - Added the full lot of info from the diagnostic tool

A:Random BSOD, ran driver verifier now got 0x000000c9 BSOD

Hi lordmwa.

It appears that you have driver verifier enabled. And the verifier detected the Logitech Camera driver, twice, in two crash dumps.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {6, 103, fffff98005bb4870, 0}

*** WARNING: Unable to verify timestamp for lv302a64.sys
*** ERROR: Module load completed but symbols could not be loaded for lv302a64.sys
Probably caused by : lv302a64.sys ( lv302a64+15e1 )

Followup: MachineOwner
---------
And the driver is old enough.

Code:
fffff88006b6c000 fffff88006b6e400 lv302a64 T (no symbols)
Image path: \SystemRoot\system32\DRIVERS\lv302a64.sys
Image name: lv302a64.sys
Timestamp: Fri May 01 04:11:07 2009 (49FA2903)
CheckSum: 0000515F
ImageSize: 00002400
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
First, disable Driver Verifier. Then update the logitech drivers from Logitech Support - Downloads, Manuals, FAQs & More.

It is a Desktop PC, and magicISO is not a must for it. I w... Read more

4 more replies

Hey all, some of you might remember me from a long post a few months ago about random but frequent BSODs. After a long and grueling troubleshooting process (shoutout to essenbe and axe0 for being super helpful) I found that my motherboard power cable was loose inside the case. Embarrassingly but also thankfully, I thought I'd resolved the issue and I ran into no troubles for a while. But, it looks like my computer won't have that. A few weeks ago I ran into a random hardware issue BSOD, it was pretty traumatizing because I thought I'd have to go through the huge process from before all over again but I decided it was just some one off thing and did nothing about; then, it crashed again yesterday. So, I decided to open the case and make sure all the cables were in place which I did and they were. Now however, I just had ANOTHER crash. So, I'm pretty upset and hope its something easily identifiable so I can fix this damn machine. Anyways, DM log is attatched, should I run memtest overnight? I was considering it before but I forgot about it. Anyways, hey again guys, hope you've all been well and hope I can get some help

DESKTOP-3J44RS5-Thu_06_23_2016_150541_45.zip

A:The Revenge of the BSOD - Random BSOD Strikes Back

I would definitely run memtest86+ overnight. Today's crash dump shows possible memory corruption:

Code:
BugCheck A, {0, 2, 0, fffff801b66ed59d}

Probably caused by : memory_corruption ( nt!MiCaptureProtectionFromLockedProto+21 )

0 more replies

Hi, i'm new to this forum and i hope you guy can help me

So my laptop is relatively new, it's not even a month old. I guess i've been downloading a lot of stuff that caused this error. Now, i'm not a computer expert or any type of expert, so please bear with me

Before i go on, here are my specs:

Intel core i7-3517u 1.9 ghz (4 cpus), ~2.4ghz
4gb ram
nvidia geforce gt 635m 2gb (also intel HD 4000 1.6gb)
I have no idea how to get the name of the motherboard.

So this BSOD that states driver IRQL not less or equal netio.sys keeps happening to me at least once a day. The longest i've been having without it is actually almost a week, i thought it was fixed by then but it came back again yesterday. It's pretty random and unpredictable, also annoying. I hate having to restart when im in the middle of a video, a download, a game, anything.

When i did the "grab all" test it came up with 2 folders, so i'm just gonna upload both.

Thanks very much for your help

A:BSOD IRQL not less or equal. Random BSOD crashes?

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

You have both Avira and McAfee installed. Please do this:

Anti-Virus Removal:
- download a free anti-virus for testing purposes: Free AntiVirus If using Windows 8, enable Windows Defender and the Windows Firewall instead.
- un-install the McAfee from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of McAfee using this free tool: How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR) (This link has changed a lot. If it doesn't work, search... Read more

12 more replies

First of all sorry for my bad english. Everyday that i use the pc i have a blue screen. If i use games mostly dota 2 it crashes sooner. The funny thing is after bsod i try to start the pc again but computer freezes at windows logo. Then i have to power off and wait ~ 20 minutes because if i start it sooner it freezes and will never go to windows startup repair. If i wait i will use startup repair and the pc will start until it crash again 10min to even hours its random. I also noticed if after bsod i immediately try to open bios the pc freezes after 2 seconds and cant do nothing. I am pretty sure after the freeze on bios that its a motherboard problem. I cant stand it anymore (happens for months but the last weeks extremely often)so enlighten me whats the problem and if i change something ( maybe buy a new motherboard) the pc will be running smooth again. Parts are old 5 years old motherboard + cpu . Ram and gpu are 2.5 years old.
Windows 7 Amd athlon 64 x2 4200+ Amd 5770 Asus m2n sli deluxe 2x2 gb crucial balistics 4 gb ddr 2
Hd i have used 2 with the same bsod

A:Random BSOD extremly often and bios freeze after bsod

1.Asacpi.sys

The pre 2009 version of this driver is a known BSOD cause.

Quote:

ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).

2. Please run the System Update Readiness Tool (SURT) and then update to SP-1

32 Bit

64 Bit

Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)

9 more replies

Hello fellas! It's now like 1 year, that im having troubles with my computer. I had really many patience with it, tried really anything i could but now im done with my nerves and asking you to help.

Problem: Many different BSOD's + sometimes PC just Shutdown as if i took out the power cable. And it freeze sometimes untill i reset it - The picture freezes, sound stopped, nothing changes even with ctrl + alt + del. The Windows System Logs are full with Criticals, Errors and Warnings. They occur randomly, not just while im playing 3d Games but even without any programms running.

Since i bought that custom hardware im having those BSODS, Shutdowns etc sometimes 1x a week, sometimes 10x / day for many days in a row. I guess it's a Hardware failure, because i tried like 20+ Windows reinstalls. Diferent Versions of Win7, with same bad result.

I've bought those parts:

x6 Phenom Processor with silent Cool Fan
500W power supply
ASUS M4A88TD-V
2x 4GB Ram with passive cooling
2x 1TB WDC SATA

a. After like 1 year i asked the seller to help out. He replaced following hardware: motherboard, power supply, graphic card. It didn't helped.
b. I tried to remove 1x RAM, then tried only with the other one
c. Installed windows on different Harddrives
d. Defragmented harddrives
e. updated drivers, ran many "optimizing" tools (btw. they destroy only the system instead to improve it mostly)
f. removed the dust, cleaned th... Read more

A:BSOD 0x00000124, A0000001 and random Shutdowns without BSOD

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
BTW, a stop 0x124 is a hardware issue, and you may follow Stop 0x124 - what it means and what to try. ATM cannot suggest anything more due to lack of data.

And a stop 0xA0000001 is associated with ATI/AMD display driver; inbuilt and inherent in it. If this error is followed by a driver update, try to Driver Rollback. If it is taking place irrespective of the driver version, change the GPU.

8 more replies

Hello guys and i need help with this BSOD

it seems that when i watching youtube videos i get a lot of BSOD

here are my dmp files hope you guys can help me! Thanks!

A:BSOD Watching Youtube videos or just random BSOD

bump

9 more replies

Finally got my gaming rig built and in perfect working order. Took me a while figure out how to put my two HDD into raid 0. One of the tech support guys at EVGA helped me out and said that HDDs have a hard time going into raid array if they have never been used, which was the case. I just installed some stuff on my two HDDs and reformatted the partition and BOOM it stopped giving me errors, LOL. Anywho here is the finished build:

Cooler Master Cosmos 1000 Silent Gaming Tower
EVGA 750i FTW Motherboard
Intel E8400 Wolfdale Processor
Xigmatek HDT-D1284 120mm Rifle CPU Cooler
MX-2 Thermal Compound
2x2GB OCZ DDR2 1066 5-5-5 18
2xEVGA 8800GTS in SLI
3xSeagate 7200.11 (2 in Raid 0, 1 backup)
Corsair 750TX Power Supply
Samsung DVD-RW w/ Lightscribe SATA
Liteon DVD-RW IDE
4 Scythe KAZE 120mm case fans (1 intake, 3 exhaust)
1 Stock Exaust Fan on HDDs

When I looked at the Case for the first time I couldn't believe how big it was, plenty of room to work in. The Scythe fans sound like a tornado when I first turn on the computer but it gets quite once the bios and PSU start regulating them and you can't notice it when playing games or listening to music. I bought a generic filter for the intake fan and realized that it wasn't needed because the case already comes with filters that you just slide off and wash.

This was my first build ever and I must say I'm quite pleased with the results. The bios defaulted the memory at 800mhz 1.9v so I bump... Read more

A:First Gaming Rig Completed

Cool. Looks like a good build.

7 more replies

Avast seems to find a new malware every 20 min. I could not complete a panda activescan because the update would stall and hang at 19 %

Deckard's System Scanner v20071014.68
Run by Owner on 2008-05-30 21:04:04
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
102: 2008-05-31 01:04:12 UTC - RP583 - Deckard's System Scanner Restore Point
101: 2008-05-30 21:19:31 UTC - RP582 - Restore Operation
100: 2008-05-30 21:12:31 UTC - RP581 - Restore Operation
99: 2008-05-30 21:09:59 UTC - RP580 - Restore Operation
98: 2008-05-30 21:07:03 UTC - RP579 - Restore Operation

-- First Restore Point --
1: 2008-03-02 21:51:33 UTC - RP482 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-05-30 2111
Platform: Windows XP Service Pack 3 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe

A:I have completed the 5 steps!

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.
Do not do anything with this yet!

Reboot
Reboot your system in Safe Mode.Restart the computer. The computer begins processing a set of instructions known as BIOS.
After hearing your computer beep once during startup, but before the Windows icon appears, press F8 (dependent on your system this may be F5 or another key)
Use the arrow key to highlight Safe Mode and press Enter.

SDBot FixRight click the SDFix.zip folder and choose Extract All,
Open the extracted folder and double click RunThis.bat to start the ... Read more

7 more replies

Hi everyone!

Ive just completed my upgrade from an MSI 745 Ulta mobo and ATI Radeon 7000 series 64meg AGP x4 graphics card to an Abit NF7-S mobo and ATI Radeon 9550 AGP x8 256meg graphics card and I gotta say, boy what a difference.

Now I have to save up my pennies to get myself a better processor, I have an AMD Athlon XP Pro 2000 and was wondering what i should replace it with?

There's a fair ammount of choice out there so i was wondering if anyone has any recomendations?

Nice speed jump!
Upgrading always starts with budjet. If you are going to keep your Mb , then simply buy the best (fastest) CPU you can afford at the time.If you are saving pennies you will probably be able to get the quickest cpu your mb can handle.

5 more replies

I accidentally infected my computer with security toolbar 7.1. I have done the 5 steps and i did not get a log from that first scan but here is the log it gave me on the last one.

Deckard's System Scanner v20071014.68
Run by Alan Hickman on 2007-10-21 13:33:39
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
98: 2007-10-21 18:33:54 UTC - RP572 - Deckard's System Scanner Restore Point
97: 2007-10-21 10:02:26 UTC - RP571 - Software Distribution Service 3.0
96: 2007-10-21 09:56:58 UTC - RP570 - Installed Windows Defender
95: 2007-10-21 09:24:44 UTC - RP569 - Restore Operation
94: 2007-10-20 09:03:00 UTC - RP568 - System Checkpoint

-- First Restore Point --
1: 2007-08-01 05:41:11 UTC - RP475 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 504 MiB (512 MiB recommended).

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2007-10-21 13:35:50
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe

A:Completed five steps...here is the log.

Bump!

3 more replies

Here is my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:05:14 PM, on 1/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"

A:Completed 2/5 steps - please look over this and tell me what to do

Hello

I needed you to go all the way through the steps. We prefer a more comprehensive set of logs to assist in detecting any malware that may be present. As noted in the final step (Step 5) of our sticky topic (Updated!) IMPORTANT - Read This Before Posting A Log, download Deckard's System Scanner (DSS) to your Desktop.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review.
DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and

19 more replies

Hi,

Having successfully performed a 3 hour chkdsk by means of a downloaded microsoft program which did this automatically, the screen is left hanging and there is no option available to exit from it. I tried switching off and then on again but this just puts me back to the start of the chdsk routine which then completes again. So I'm stuck in a loop from which I can't escape !! What do you recommend ?

A:After chkdsk has completed

Hello ,

here is a shot in the dark

turn your system on & then back off

them push your power button as if you wanted to start it and hold it for a count of 10

this will clear the compleat system of power and maybe reset way your system starts / you may want to reset the bios also by crossing the bios jumpers or just pulling the litheum battery from your mother board for at least 3 minutes

you may be looking at wipeing the driver & reinstalling

have you tried to get into the recovery console useing the Windows XP cd ?

3 more replies

I have a couple of Word 7 files which can't be moved, deleted or renamed. Any attempt results in a message: This action cannot be completed as it is in use by another program. It is not in use by any program I am aware of. When I open the file, it says (Read Only) in the title bar but the properties dialogue boxes are not checked as read only. Of course, I can't save any changes to the file unless I go to 'save as' but that still leaves me with an undeletable/uneditable file. I am using Vista Ultimate. Any help would be greatly appreciated.
Joan

A:This action cannot be completed...

Unless you're particularly interested in the mechanics of why this might be happening, I'd suggest booting to safe mode (press the F8 key early during Windows startup) and moving or deleting the files from there. You probably won't have trouble deleting the files that way.

37 more replies

Desktop machine.
Windows Vista Home Prem. 32b.

The computer shut itself down a few days ago while it was copying for files.
Then, it behaved abnormally after restart.
A back to the factory status recovery was performed, but it did not complete the task.
The last part of the recovery did not run.
The recovery disks, burned right after the purchase of the machine and used before, were used and they ended the same way.
The last part of the recovery did not run.

There are 3 partitions on the HDD.
Partition 0, 20GB. hidden, keeping the recovery OS.
Partition 1. 223GB. partition C.
Partition 2. 220GB. partition D.

Question:
If partition C is formatted, can recovery OS be installed on partition C ?

Thanks.

A:Recovery can not be completed.

What's the brand name and model name and model number of that desktop?

What's the part/product number and/or service tag number and/or serial number on it?

Which country do you live in?

--------------------------------------------------------

3 more replies

Deckard's System Scanner v20070804.61
Run by HP_Owner on 2007-08-05 at 16:46:07
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 504 MiB (512 MiB recommended).

-- HijackThis (run as HP_Owner.exe) --------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:37:16 PM, on 8/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Common Files\AOL\1128887343\ee\AOLSoftware.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe

A:Completed the 5 Steps

Please stay with this thread, and only post here for this problem. Do not start a new thread, otherwise it is too confusing...

Use Post Reply - left bottom corner. Thanks!!

Save it to the Desktop

Double-click combofix.exe to run the program
(Don't click on the window while the program is running, it may cause your system to stall.)

When finished, a log, ComboFix.txt, is produced.

~~~~

19 more replies

hey im having problems with installing windows xp SP3 i boot to cd do the whole installation thing for step 1 and then it restarts and then im waiting for the continuation of the installation but it doesnt happen it boots to cd again without me pushing anything

A:Installation not completed

6 more replies

Model HP 15 notebook PCProduct no. J8B82PA#ACJRam 4gbHard disk 1tb HDDProcessor Intel core i3 1.70 GHzWin does 8.1 64 bit

More replies

Logfile of HijackThis v1.99.0
Scan saved at 16:26:28, on 08/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\David.DAVID-91YJAB3H3\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk/

More replies

Good evening..i have just completed the combofix scan on my Openlabs Neko TSE. Which is my music workstation with a built in computer. Please can you review my log for further advice.? I really appreciate you for this. This workstation is the key to all my productions. I have been freaking out all night. Aloha!

A:completed combofix run

Hello,That request about NOT posting CF logs is primarily to keep people from running the program unsupervised.Please read this topic: http://www.bleepingcomputer.com/forums/t/273628/combofix-usage-questions-help-look-here/ which explains that reasoning further.Please follow the instructions in ==>This Guide<== starting at step 6.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Since you have run ComboFix, please include the ComboFix log in the new topic.If you cannot produce any of the other logs, then please create the new topic anyway, include the information that you were unable to produce the other logs and why and include the ComboFix log along with a description of your computer issues.Orange Blossom

1 more replies

Keep getting the same error over and over, tried many things (inclduing scf /scannow) but to no avail.

Here is the bit from the log:

Code:
1348769 (3424) - winsat\logging.cpp:0815: --- START 2011\10\30 17:15:04 ---
1348769 (3424) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\winsat.exe" formal -restart clean -cancelevent 8e00fb41-d1d6-4e88-8347-83b99be94b73
1348769 (3424) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
1348784 (3424) - winsat\main.cpp:4474: > IsFormal=TRUE IsMoobe=FALSE.
1348815 (3424) - winsat\main.cpp:4585: Watch dog system enabled
1348815 (3424) - winsat\main.cpp:4600: Main watch dog timer set to 600.0 seconds
1348878 (3424) - winsat\main.cpp:2505: > DWM not running.
1348878 (3424) - winsat\main.cpp:2470: > EMD service will be restored on exit.
1348893 (3424) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
1348893 (3424) - winsat\main.cpp:2793: > power policy saved.
1348909 (3424) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
1348909 (3424) - winsat\main.cpp:2814: > power policy set to maximum.
1349736 (3424) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
1349736 (3424) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
1349736 (3424) - winsat\main.cpp:1775: ... Read more

A:WEI test cannot be completed

What language is your OS currently using, and what was originally installed on it? Is one of the two English?

4 more replies

I did not get any replies so will try this again with updated info. Downloaded Microsoft Pocket PC 2002 October 2002 Update(EUU3) to computer but when tried to sync it to handheld got message: "Synchronization Cannot be Completed Successfully" and have not been able to sync since then. Same message and then disconnects. Have reinstalled Activesync twice..even going to older version. Have done disc cleanup and defrag. Have deleted recent programs including the EUU3. Also soft resert on handheld although problem developed in computer before could sync to there. There is no problem in connection of handheld with computer..just will not sync. Any help much appreciated as cannot download or sync any material to handheld(iPAQ3835) at all.
Thanks!!! John

A:Synchronization Cannot be Completed..

6 more replies

hi there,
plese consider that who's writing (me) is a sw/hw total illiterate..

- at every web connection (firefox), the start page is http://istart.webssearches.com + the last web page visited at previous connection (two windows). i set up new homepage but nothing changes.
- pop ups frequently open (then disabled via settings).
- mouse stops/blocks for a second while using it.

i downloaded combofix and let it run. everything seems worked correctly, but now i don't know how to proceed.
here below the log i got - integral copy&paste - now saved on desktop.
if i understood well, malware etc will be removed once combofix is uninstalled and i still have to uninstall it..

i hope you can help me about how to proceed.

thanks++
iggy

ComboFix 14-05-19.01 - user 19/05/2014  19.13.03.1.1 - x86
Microsoft Windows XP Home Edition  5.1.2600.3.1252.39.1040.18.1919.1432 [GMT 2:00]
Eseguito da: c:\documents and settings\user\Desktop\ComboFix.exe
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
.
(((((((((((((((((((((((((((((((((((((   Altre eliminazioni   )))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\user\Dati applicazioni\cacaoweb
c:\documents and settings\user\Dati applicazion... Read more

A:ComboFix ran&completed - don't know how to proceed

3 more replies

Hello and thank you for any help you may be able to give. I've gone through the five required steps before posting my logs for help.

I've run Spybot, Adaware and SuperAntiSpyware and can't seem to clear up whatever the issue is.

Following are the required log files (as well as the "extra" text file attached):

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:06:02 PM, on 1/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\vtsphlxp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\netdde.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe