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Read my BSOD Dump File?

Q: Read my BSOD Dump File?

Hi all
I get a BSOD whenever I attempt to enter sleep mode. The screen turns off, but the lights and fan don't, and eventually the computer just turns off. After rebooting it, I receive a "Windows has recovered from an unexpected shutdown" message. Using BlueScreenView I found out that the problem was caused by ntoskrnl.exe, but can't figure anything else out. I'd appreciate any help
Thanks for reading

Computer is running Windows 7 Home Premium x64 and is an HP Dv4t-1400

A: Read my BSOD Dump File?

Hi gullu101 and Welcome.

STOP 0x0000009F: DRIVER_POWER_STATE_FAILURE
Usual causes: Device driver

Your dump file blame Windows System files which is highly unlikely to be the cause.
Old and incompatible drives can and do cause issues with Windows 7.

As a Priority:

The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's used by Daemon Tools /Alcohol 120 which will also have to be uninstalled.
Then use the correct (either 32bit or 64bit) download from Duplex Secure to uninstall the SPTD.SYS driver.
Make sure to select uninstall!
Virtual Drives
Some alternatives to DT/Alcohol that do not use SPTD.SYS (In no order).
DVDFab
MagicDisc
PowerISO (The program is a trial but the drive emulation is free forever).

Outdated Drivers. Update:

btwaudio.sys Tue May 13 05:10:36 2008
btwavdt.sys Tue May 13 05:09:36 2008
btwrchid.sys Tue May 13 05:10:53 2008 Broadcom Bluetooth

HpqKbFiltr.sys Wed Apr 29 14:48:30 2009 HP Quick Launch Buttons

ifsmount.sys Thu Aug 28 21:48:59 2008 Ext2fs File System Driver

NWADIenum.sys Tue Jun 03 00:25:53 2008 Novaltel NWADI Bus Enumerator

RimSerial_AMD64.sys Tue Jan 09 16:50:11 2007 Virtual Serial Port driver for Blackberry. If you can't update then uninstall software. It's obsolete.

Drivers with Updates:

GEARAspiWDM.sys Mon May 18 13:17:04 2009 Gear Software CD-ROM Class Filter Driver

Rt64win7.sys Wed Jun 23 10:10:45 2010 Realtek LAN RTL81xx 7.037

Bugcheck Analysis
Code:
Loading Dump File [C:\DUMPS\gullu101\020311-25287-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`045aa4c0?
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`0301d000 PsLoadedModuleList = 0xfffff800`0325ae50
Debug session time: Wed Feb 2 21:18:03.296 2011 (UTC + 0:00)
System Uptime: 0 days 0:23:27.262
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800790f080, fffff800045aa4d8, fffffa80048238b0}

Probably caused by : swenum.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800790f080, Physical Device Object of the stack
Arg3: fffff800045aa4d8, Functional Device Object of the stack
Arg4: fffffa80048238b0, The blocked IRP

Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3

IMAGE_NAME: swenum.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bca92

MODULE_NAME: swenum

FAULTING_MODULE: fffff88003c4f000 swenum

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

STACK_TEXT:
fffff800`045aa488 fffff800`030fc273 : 00000000`0000009f 00000000`00000003 fffffa80`0790f080 fffff800`045aa4d8 : nt!KeBugCheckEx
fffff800`045aa490 fffff800`0309929e : fffff800`045aa5c0 fffff800`045aa5c0 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x292b0
fffff800`045aa530 fffff800`03098dd6 : fffffa80`0649bd00 fffffa80`0649bd00 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`045aa5a0 fffff800`030994be : 00000003`46cb367a fffff800`045aac18 00000000`00016060 fffff800`0320ae88 : nt!KiProcessExpiredTimerList+0xc6
fffff800`045aabf0 fffff800`03098cb7 : 00000000`a3793fc2 00000000`00016060 00000000`a3793ff9 00000000`00000060 : nt!KiTimerExpiration+0x1be
fffff800`045aac90 fffff800`03095eea : fffff800`03207e80 fffff800`03215c40 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`045aad40 00000000`00000000 : fffff800`045ab000 fffff800`045a5000 fffff800`045aad00 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0x9F_3_asyncmac_IMAGE_swenum.sys

BUCKET_ID: X64_0x9F_3_asyncmac_IMAGE_swenum.sys

Followup: MachineOwner
Drivers:
Code:
fffff880`04b82000 fffff880`04b8f000 Accelerometer Accelerometer.sys Fri Jul 16 16:02:38 2010 (4C40748E)
fffff880`0102f000 fffff880`01086000 ACPI ACPI.sys Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`02e00000 fffff880`02e8a000 afd afd.sys Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`04a5a000 fffff880`04a70000 AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`00e00000 fffff880`00e0b000 amdxata amdxata.sys Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`04c00000 fffff880`04c23000 AnyDVD AnyDVD.sys Fri Sep 03 17:38:53 2010 (4C81249D)
fffff880`04afc000 fffff880`04b30000 Apfiltr Apfiltr.sys Thu Jan 31 14:23:09 2008 (47A1D9CD)
fffff880`04b3d000 fffff880`04b82000 aphahs5c aphahs5c.SYS Tue Jul 14 22:12:55 2009 (4A5CF4D7)
fffff880`0718f000 fffff880`0719a000 asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`00fad000 fffff880`00fb6000 atapi atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00fb6000 fffff880`00fe0000 ataport ataport.SYS Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`010bb000 fffff880`010c7000 BATTC BATTC.SYS Tue Jul 14 00:31:01 2009 (4A5BC3B5)
fffff880`04c2a000 fffff880`04f19000 bcmwl664 bcmwl664.sys Tue Mar 23 03:08:39 2010 (4BA830B7)
fffff880`01aca000 fffff880`01ad1000 Beep Beep.SYS Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`01a00000 fffff880`01a11000 blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`0371e000 fffff880`0373c000 bowser bowser.sys Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff880`0662e000 fffff880`0663e000 BthEnum BthEnum.sys Tue Jul 14 01:06:52 2009 (4A5BCC1C)
fffff880`0663e000 fffff880`06655000 bthmodem bthmodem.sys Tue Jul 14 01:06:52 2009 (4A5BCC1C)
fffff880`067d6000 fffff880`067f6000 bthpan bthpan.sys Tue Jul 14 01:07:00 2009 (4A5BCC24)
fffff880`0672d000 fffff880`067b9000 bthport bthport.sys Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`06715000 fffff880`0672d000 BTHUSB BTHUSB.sys Tue Jul 14 01:06:52 2009 (4A5BCC1C)
fffff880`06702000 fffff880`06713000 btusbflt btusbflt.sys Fri Apr 09 02:11:36 2010 (4BBE7EC8)
fffff880`020d5000 fffff880`02159000 btwaudio btwaudio.sys Tue May 13 05:10:36 2008 (482914BC)
fffff880`02065000 fffff880`020d5000 btwavdt btwavdt.sys Tue May 13 05:09:36 2008 (48291480)
fffff880`02159000 fffff880`0215c300 btwrchid btwrchid.sys Tue May 13 05:10:53 2008 (482914CD)
fffff880`01be0000 fffff880`01bf4000 CBDisk CBDisk.sys Wed Jan 13 09:15:47 2010 (4B4D8F43)
fffff960`00670000 fffff960`00697000 cdd cdd.dll unavailable (00000000)
fffff880`01a97000 fffff880`01ac1000 cdrom cdrom.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00ccc000 fffff880`00d8c000 CI CI.dll Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`01416000 fffff880`01428000 circlass circlass.sys Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`01a17000 fffff880`01a47000 CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00c6e000 fffff880`00ccc000 CLFS CLFS.SYS Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01a11000 fffff880`01a15500 CmBatt CmBatt.sys Tue Jul 14 00:31:03 2009 (4A5BC3B7)
fffff880`014a0000 fffff880`01513000 cng cng.sys Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`010b2000 fffff880`010bb000 compbatt compbatt.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`04bac000 fffff880`04bbc000 CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`03c3c000 fffff880`03c47000 connctfy connctfy.sys Thu May 27 10:19:35 2010 (4BFE3927)
fffff880`0215d000 fffff880`0216b000 crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`02fdf000 fffff880`02ffd000 dfsc dfsc.sys Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`02fd0000 fffff880`02fdf000 discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01400000 fffff880`01416000 disk disk.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`05198000 fffff880`051ba000 drmk drmk.sys Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`0216b000 fffff880`02177000 dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`02182000 fffff880`02195000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`02177000 fffff880`02182000 dump_msahci dump_msahci.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`02195000 fffff880`021a1000 Dxapi Dxapi.sys Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`04670000 fffff880`04764000 dxgkrnl dxgkrnl.sys Fri Oct 02 02:00:14 2009 (4AC5509E)
fffff880`04764000 fffff880`047aa000 dxgmms1 dxgmms1.sys Tue Jul 14 00:38:32 2009 (4A5BC578)
fffff880`0260b000 fffff880`026f3000 eamonm eamonm.sys Mon Feb 22 15:43:00 2010 (4B82A604)
fffff880`01ad1000 fffff880`01af6000 ehdrv ehdrv.sys Mon Feb 22 15:43:37 2010 (4B82A629)
fffff880`02fc5000 fffff880`02fd0000 ElbyCDIO ElbyCDIO.sys Fri Jan 01 17:20:27 2010 (4B3E2EDB)
fffff880`04b8f000 fffff880`04bac000 enecir enecir.sys Wed May 20 07:08:57 2009 (4A139E79)
fffff880`02714000 fffff880`02741000 epfw epfw.sys Mon Feb 22 15:39:54 2010 (4B82A54A)
fffff880`04bbc000 fffff880`04bc7000 Epfwndis Epfwndis.sys Mon Feb 22 15:39:51 2010 (4B82A547)
fffff880`06988000 fffff880`06999000 epfwwfp epfwwfp.sys Mon Feb 22 15:39:54 2010 (4B82A54A)
fffff880`01b54000 fffff880`01b99000 ext2fs ext2fs.sys Thu Sep 25 16:38:43 2008 (48DBB083)
fffff880`00e0b000 fffff880`00e1f000 fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`00d8c000 fffff880`00dd8000 fltmgr fltmgr.sys Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`01524000 fffff880`0152e000 Fs_Rec Fs_Rec.sys Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`015be000 fffff880`015f8000 fvevol fvevol.sys Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`01600000 fffff880`0164a000 fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff880`04b30000 fffff880`04b3d000 GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`035f9000 fffff800`03642000 hal hal.dll Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`037f2000 fffff880`037fe000 hcmon hcmon.sys Thu Nov 11 19:44:25 2010 (4CDC4799)
fffff880`04ad8000 fffff880`04afc000 HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`06658000 fffff880`066b4000 HdAudio HdAudio.sys Tue Jul 14 01:06:59 2009 (4A5BCC23)
fffff880`066c5000 fffff880`066de000 HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`066b4000 fffff880`066c5000 hidir hidir.sys Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`066de000 fffff880`066e6080 HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`015b4000 fffff880`015be000 hpdskflt hpdskflt.sys Fri Jul 16 16:02:38 2010 (4C40748E)
fffff880`04fc1000 fffff880`04fcd000 HpqKbFiltr HpqKbFiltr.sys Wed Apr 29 14:48:30 2009 (49F85AAE)
fffff880`03656000 fffff880`0371e000 HTTP HTTP.sys Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`01671000 fffff880`0167a000 hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`04fa3000 fffff880`04fc1000 i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01a7f000 fffff880`01a97000 ifsmount ifsmount.sys Thu Aug 28 21:48:59 2008 (48B70F3B)
fffff880`03c51000 fffff880`0466fb60 igdkmd64 igdkmd64.sys Wed Aug 25 20:35:58 2010 (4C75709E)
fffff880`00e1f000 fffff880`00e35000 intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`04fcd000 fffff880`04fdc000 kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`066e7000 fffff880`066f5000 kbdhid kbdhid.sys Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff800`00ba2000 fffff800`00bac000 kdcom kdcom.dll Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`04a00000 fffff880`04a43000 ks ks.sys Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`01486000 fffff880`014a0000 ksecdd ksecdd.sys Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`017d1000 fffff880`017fc000 ksecpkg ksecpkg.sys Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`04c23000 fffff880`04c28200 ksthunk ksthunk.sys Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`0275b000 fffff880`02770000 lltdio lltdio.sys Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`021af000 fffff880`021d2000 luafv luafv.sys Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c16000 fffff880`00c5a000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:29:10 2009 (4A5BDF66)
fffff880`013a9000 fffff880`013fe000 MDFSYSNT MDFSYSNT.sys Tue May 18 15:07:22 2010 (4BF29F1A)
fffff880`01664000 fffff880`01671000 MDPMGRNT MDPMGRNT.SYS Wed May 05 15:38:13 2010 (4BE182D5)
fffff880`04a4b000 fffff880`04a5a000 modem modem.sys Tue Jul 14 01:10:48 2009 (4A5BCD08)
fffff880`021a1000 fffff880`021af000 monitor monitor.sys Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`04fe7000 fffff880`04ff6000 mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`066f5000 fffff880`06702000 mouhid mouhid.sys Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00f93000 fffff880`00fad000 mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`0373c000 fffff880`03754000 mpsdrv mpsdrv.sys Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`0719a000 fffff880`071c2000 mrxdav mrxdav.sys Tue Jul 14 00:23:57 2009 (4A5BC20D)
fffff880`03754000 fffff880`03781000 mrxsmb mrxsmb.sys Sat Feb 27 07:52:19 2010 (4B88CF33)
fffff880`03781000 fffff880`037cf000 mrxsmb10 mrxsmb10.sys Sat Feb 27 07:52:28 2010 (4B88CF3C)
fffff880`037cf000 fffff880`037f2000 mrxsmb20 mrxsmb20.sys Sat Feb 27 07:52:26 2010 (4B88CF3A)
fffff880`00fe0000 fffff880`00feb000 msahci msahci.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`01b99000 fffff880`01ba4000 Msfs Msfs.SYS Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`01086000 fffff880`01090000 msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01428000 fffff880`01486000 msrpc msrpc.sys Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`02fba000 fffff880`02fc5000 mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01652000 fffff880`01664000 mup mup.sys Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`0167f000 fffff880`01771000 ndis ndis.sys Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`04bf3000 fffff880`04bff000 ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`027c3000 fffff880`027d6000 ndisuio ndisuio.sys Tue Jul 14 01:09:25 2009 (4A5BCCB5)
fffff880`047b7000 fffff880`047e6000 ndiswan ndiswan.sys Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`05183000 fffff880`05198000 NDProxy NDProxy.SYS Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`02f1f000 fffff880`02f2e000 netbios netbios.sys Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`02e8a000 fffff880`02ecf000 netbt netbt.sys Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`01771000 fffff880`017d1000 NETIO NETIO.SYS Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`01ba4000 fffff880`01bb5000 Npfs Npfs.SYS Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`02fae000 fffff880`02fba000 nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`0301d000 fffff800`035f9000 nt ntkrnlmp.exe Sat Jun 19 05:16:41 2010 (4C1C44A9)
fffff880`01206000 fffff880`013a9000 Ntfs Ntfs.sys Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`01ac1000 fffff880`01aca000 Null Null.SYS Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`050d6000 fffff880`05117000 NWADIenum NWADIenum.sys Tue Jun 03 00:25:53 2008 (48448181)
fffff880`02770000 fffff880`027c3000 nwifi nwifi.sys Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`02ee3000 fffff880`02f09000 pacer pacer.sys Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`0109d000 fffff880`010b2000 partmgr partmgr.sys Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00eef000 fffff880`00f22000 pci pci.sys Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00feb000 fffff880`00ffb000 PCIIDEX PCIIDEX.SYS Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`01513000 fffff880`01524000 pcw pcw.sys Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`06800000 fffff880`068a6000 peauth peauth.sys Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`0507f000 fffff880`050bc000 portcls portcls.sys Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00c5a000 fffff880`00c6e000 PSHED PSHED.dll Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`04bcf000 fffff880`04bf3000 rasl2tp rasl2tp.sys Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`03c00000 fffff880`03c1b000 raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`03c1b000 fffff880`03c3c000 raspptp raspptp.sys Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`047e6000 fffff880`04800000 rassstp rassstp.sys Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`02f5d000 fffff880`02fae000 rdbss rdbss.sys Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`01b39000 fffff880`01b42000 RDPCDD RDPCDD.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01b42000 fffff880`01b4b000 rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01b4b000 fffff880`01b54000 rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`0157a000 fffff880`015b4000 rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`051ba000 fffff880`051e6000 rfcomm rfcomm.sys Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`03c47000 fffff880`03c4e680 RimSerial_AMD64 RimSerial_AMD64.sys Tue Jan 09 16:50:11 2007 (45A3C7C3)
fffff880`04a43000 fffff880`04a4b000 RootMdm RootMdm.sys Tue Jul 14 01:10:47 2009 (4A5BCD07)
fffff880`027d6000 fffff880`027ee000 rspndr rspndr.sys Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`04f26000 fffff880`04f7c000 Rt64win7 Rt64win7.sys Wed Jun 23 10:10:45 2010 (4C21CF95)
fffff880`01000000 fffff880`0102f000 SCSIPORT SCSIPORT.SYS Tue Jul 14 01:01:04 2009 (4A5BCAC0)
fffff880`06999000 fffff880`069a4000 secdrv secdrv.SYS Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`07187000 fffff880`0718f000 serscan serscan.sys Tue Jul 14 01:35:32 2009 (4A5BD2D4)
fffff880`0164a000 fffff880`01652000 spldr spldr.sys Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`010ce000 fffff880`011f4000 sptd sptd.sys Sun Oct 11 21:55:14 2009 (4AD24632)
fffff880`07080000 fffff880`07116000 srv srv.sys Fri Aug 27 04:38:00 2010 (4C773318)
fffff880`07019000 fffff880`07080000 srv2 srv2.sys Fri Aug 27 04:37:46 2010 (4C77330A)
fffff880`069a4000 fffff880`069d1000 srvnet srvnet.sys Fri Aug 27 04:37:24 2010 (4C7732F4)
fffff880`05000000 fffff880`0507f000 stwrt64 stwrt64.sys Wed Mar 24 04:01:24 2010 (4BA98E94)
fffff880`03c4f000 fffff880`03c50480 swenum swenum.sys Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01800000 fffff880`019fd000 tcpip tcpip.sys Mon Jun 14 04:39:04 2010 (4C15A458)
fffff880`069d1000 fffff880`069e3000 tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`01bd3000 fffff880`01be0000 TDI TDI.SYS Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`01bb5000 fffff880`01bd3000 tdx tdx.sys Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`02f49000 fffff880`02f5d000 termdd termdd.sys Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`00460000 fffff960`0046a000 TSDDD TSDDD.dll unavailable (00000000)
fffff880`00dd8000 fffff880`00dfe000 tunnel tunnel.sys Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`05117000 fffff880`05129000 umbus umbus.sys Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`067b9000 fffff880`067d6000 usbccgp usbccgp.sys Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`06713000 fffff880`06714f00 USBD USBD.SYS Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`04ac7000 fffff880`04ad8000 usbehci usbehci.sys Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`05129000 fffff880`05183000 usbhub usbhub.sys Tue Jul 14 01:07:09 2009 (4A5BCC2D)
fffff880`04a71000 fffff880`04ac7000 USBPORT USBPORT.SYS Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`047aa000 fffff880`047b7000 usbuhci usbuhci.sys Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`06600000 fffff880`0662d200 usbvideo usbvideo.sys Thu Mar 04 04:40:57 2010 (4B8F39D9)
fffff880`01090000 fffff880`0109d000 vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`01af6000 fffff880`01b04000 vga vga.sys Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`01b04000 fffff880`01b29000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`03600000 fffff880`03618000 vmci vmci.sys Thu Nov 11 19:11:58 2010 (4CDC3FFE)
fffff880`04fdc000 fffff880`04fe7000 VMkbd VMkbd.sys Thu Nov 11 20:35:18 2010 (4CDC5386)
fffff880`02751000 fffff880`0275b000 VMNET VMNET.SYS Mon Aug 10 13:04:50 2009 (4A800CE2)
fffff880`02741000 fffff880`02751000 vmnetbridge vmnetbridge.sys Mon Aug 10 13:05:58 2009 (4A800D26)
fffff880`069e3000 fffff880`069ed000 vmnetuserif vmnetuserif.sys Thu Nov 11 19:59:16 2010 (4CDC4B14)
fffff880`068a8000 fffff880`0697e000 vmx86 vmx86.sys Thu Nov 11 21:23:08 2010 (4CDC5EBC)
fffff880`00f22000 fffff880`00f37000 volmgr volmgr.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00f37000 fffff880`00f93000 volmgrx volmgrx.sys Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`0152e000 fffff880`0157a000 volsnap volsnap.sys Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`069ed000 fffff880`069f9000 vstor2_ws60 vstor2-ws60.sys Thu Aug 19 21:28:39 2010 (4C6D93F7)
fffff880`04f19000 fffff880`04f26000 vwifibus vwifibus.sys Tue Jul 14 01:07:21 2009 (4A5BCC39)
fffff880`02f09000 fffff880`02f1f000 vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`0697e000 fffff880`06988000 vwifimp vwifimp.sys Tue Jul 14 01:07:28 2009 (4A5BCC40)
fffff880`02f2e000 fffff880`02f49000 wanarp wanarp.sys Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`01b29000 fffff880`01b39000 watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e3c000 fffff880`00ee0000 Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ee0000 fffff880`00eef000 WDFLDR WDFLDR.SYS Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02eda000 fffff880`02ee3000 wfplwf wfplwf.sys Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00090000 fffff960`003a0000 win32k win32k.sys unavailable (00000000)
fffff880`04ff6000 fffff880`04fff000 wmiacpi wmiacpi.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`011f4000 fffff880`011fd000 WMILIB WMILIB.SYS Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`02ecf000 fffff880`02eda000 ws2ifsl ws2ifsl.sys Tue Jul 14 01:10:33 2009 (4A5BCCF9)
fffff880`026f3000 fffff880`02714000 WudfPf WudfPf.sys Tue Jul 14 01:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`07116000 fffff880`07187000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00071000
fffff880`04f7c000 fffff880`04fa3000 jmcr.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00027000
fffff880`04bc7000 fffff880`04bcf000 serscan.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00008000
fffff880`01a47000 fffff880`01a55000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
fffff880`01a55000 fffff880`01a61000 dump_pciidex
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000C000
fffff880`01a61000 fffff880`01a6c000 dump_msahci.
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000B000
fffff880`01a6c000 fffff880`01a7f000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00013000
Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

2 more replies
Answer Match 82.74%

I dont know how to analyze this crash dump file I attached. I got it with blue screen. I have clean install w7 RC7100 32 bit.

A:Can someone please read this BSOD dump file?

  
Quote: Originally Posted by name444


I dont know how to analyze this crash dump file I attached. I got it with blue screen. I have clean install w7 RC7100 32 bit.


Hi and welcome to SF

Im sorry that no one has responded but i do have a suggestion. Most ppl with BSOD expertise search the SF site for BSOD in the title.. You might have more response if you change the title to BSOD and told us a lot more info abt your system.. there is a section in your user CP just for that. Fill it in change the title and I know at least 2 users that will help you fix this

Hope this helps

Ken
Perhaps the first BSOD I had ever done. Such a noob I was.

3 more replies
Answer Match 81.48%

I am very consistently having my system lock up for no apparent reason, it freezes and then the screen goes black and I can't do anything. Sometimes I have to restart multiple times to get it back up and running again. I thought it was my Nvidia driver because one time I received a BSOD with the code nvlddmkm.sys, but after upgrading to the latest driver the issue still persists. I don't get a BSOD, just a complete system freeze.

I have attached the dump files and hope that someone much smarter than me can figure it out!

A:BSOD for no reason, can not read Dump file

Stop 0x116, that means a display/graphics related issue.

You are highly overclocked, which is the first thing to revert back to default in this situation.

Code:
CPUID: "Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz"
MaxSpeed: 2800
CurrentSpeed: 3372
As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Report us for any further BSOD running in stock hardware settings.
______________________________________________

Code:
BugCheck 116, {fffffa8009db84e0, fffff8800f9aed1c, ffffffffc000009a, 4}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

1 more replies
Answer Match 79.8%

Windows Vista Home Premium:

1. How do you keep the bluescreen error frozen in order to record the information?

2. Is there a way to capture info regarding a bluescreen after-the-fact that is different from the dump file?

3. Where are the dump files saved and how do I read them?

4. Is there a seperate report file that displays what the bluescreen error displays or is that some component of a dump file?

Thanks.

A:Gerneral BSOD questions - How to read a bluescreen dump file, etc.

WhoCrashed is useful to have.

1 more replies
Answer Match 69.72%
A:BSOD, and no dump file was found even though dump file anabled.

That is this driver,

Killer Networking - Standard Drivers (no Killer Features)

You still need to follow the posting instructions if you want help.

1 more replies
Answer Match 68.88%

Please help me parse this dump log file. Our windows server 2003 has crashed recently 4 times.

Thanks,
Solomon
 

A:Please help read dump file

Your error is 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

This means requested data was not in memory and an invalid system memory address was referenced. This error can be caused by:

1. Defective memory (including main memory, L2 RAM cache, video RAM).

2. Incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).

This is what I suggest at this time:

A. Run memtest on your RAM for a minimum of 7 Passes. www.memtest.org

B. One processor of note is Sptd.sys which is a driver used by the CD Rom emulation program, Daemon Tools Version 4. There have been reports of problems with this driver. Google it and you'll see what I mean.

Therefore, either uninstall and then re-install or update this program.
 

2 more replies
Answer Match 68.88%

hey guys, i been getting BSOD and getting fed up with it now. I have been looking everywhere about it and they ask me to read my dumpfile. well i would read it if i new what i was looking for but my computer skills are next to nothing. so pls help me and point me out to help fix my PC

Kind Regards
Ryan

A:can someone read my Dump file

Uninstall your current antivirus, it contributes to bsods. Use Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free



   Note
Do not start the trial version of MalwareBytes

Also take a look at: Good & Free System Security Combination
Virus Check:Make scans with these tools below:TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset
Application conflict:Reduce the start-up items. This will help avoid software conflicts:Remove Startup Programs in Windows 7
Clean Startup in Windows 7
System File CheckerThe SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.Link to full tutorial: SFC /SCANNOW Command - System File Checker
Run Disk Check in Windows 7Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix file system error... Read more

1 more replies
Answer Match 68.88%

Hey everyone so I've been having some issues lately with my pc bluescreening randomly. I'm running Windows 7 Ultimate Sp1 x32 and can't seem to figure out what exactly is the issue with my computer. I've run chkdsk and have found no bad sectors

So I attached dump file and was wondering if someone could read it for me and possibly point me in the right direction? thanks in advance

A:Can someone please read my Dump file?

You've got an hardware issue here.. You should try
-MEMTEST
-PRIME95
-SEAGATE TOOLS

Hope this gets you going.

6 more replies
Answer Match 68.88%

C:\Program Files\Support Tools>dumpchk c:\mini052110-03.dmp
Loading dump file c:\mini052110-03.dmp
----- 32 bit Kernel Mini Dump Analysis

DUMP_HEADER32:
MajorVersion 0000000f
MinorVersion 00000a28
DirectoryTableBase 00707000
PfnDataBase 81c46000
PsLoadedModuleList 8055d720
PsActiveProcessHead 805638b8
MachineImageType 0000014c
NumberProcessors 00000002
BugCheckCode 100000d1
BugCheckParameter1 00000006
BugCheckParameter2 00000002
BugCheckParameter3 00000000
BugCheckParameter4 b9e367d4
PaeEnabled 00000001
KdDebuggerDataBlock 8054d2e0
MiniDumpFields 00000dff

TRIAGE_DUMP32:
ServicePackBuild 00000300
SizeOfDump 00010000
ValidOffset 0000fffc
ContextOffset 00000320
ExceptionOffset 000007d0
MmOffset 00001068
UnloadedDriversOffset 000010a0
PrcbOffset 00001878
ProcessOffset 000024c8
ThreadOffset 00002728
CallStackOffset 00002980
SizeOfCallStack 00000534
DriverListOffset 00003148
DriverCount 0000007b
StringPoolOffset 000055d0
StringPoolSize 00001110
BrokenDriverOffset 00000000
TriageOptions 00000041
TopOfStack 805511cc
DebuggerDataOffset 00002eb8
DebuggerDataSize 00000290
DataBlocksOffset 000066e0
DataBlocksCount 00000004


Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible

Kernel base = 0x... Read more

A:Who can read a dump file?

Hello Bry, not really up on this kind of thing but I have access to a beginners guide so would like to have a go but I think you need to zip the dump in its original ( .dmp ) format and then post it.

9 more replies
Answer Match 68.46%

I've been having BSoD's for well over a year now, once or twice almost every day. I've tried multiple times to figure out whats wrong but... I dont have ANY dump files.

I've followed instructions on how to enable them but it still doesn't create a file. Im really hoping you all can help me out here.

The current settings are:
Page files on both hard drives enabled.
Set custom page size to 17000MB-20000MB
System managed size and no paging file boxes are unchecked
Write an event to system log box checked
Automatically restart unchecked
Debug information set to small memory dump/kernal. Both settings dont work
Overwrite existing file box is greyed out when debug is set to small memory. Checked when set to kernal
Small and kernal memory dump location set to C:\Windows\Minidump and C:\Windows\Memory.DMP I created these folders as they were not present

I got a SSD awhile back and use it for my windows. However i didnt reformat my other hard drive and windows is still installed on the old one however i boot from the SSD (maybe this is some how the problem)

Im using WhoCrashed from Resplendence Software - Advanced System Tools and Developer Components to force a BSoD when trying to creat a dump file.

There are NO files in either folder. Both on the SSD or old hard drive.

I've searched many forums now and found others with what seems to be the same problem but with no solutions. I would VERY much appreciate the help!
The BSoD's seem to mostly happen when play... Read more

A:No dump file after BSoD. Dump files ARE enabled

Wrote stuff that was wrong. Ignore this reply

9 more replies
Answer Match 68.04%

Got a BSOD and a .dmp file.

Thanks if anyone can take a look at it

More replies
Answer Match 68.04%

I understand that you guys will help me read my dump file. Thanks in advance. I hope I did this right, it's my first post.

The BSOD occurs when I open a program, close a program, or am idle.

More replies
Answer Match 67.2%

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8006c79688, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------
BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`033af6f0 fffff800`02f12ca9 : fffffa80`06c79660 fffffa80`0520f040 00000000`00000012 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`033afc10 fffff800`02df3ea7 : fffffa80`06c79660 fffff800`02e6d2d8 fffffa80`0520f040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`033afc40 fffff800`02d5b275 : fffff800`02eceb40 00000000`00000001 fffffa80`05d26e50 ... Read more

A:Help me read dump file please. I have posted it in thread.

The Hardware Error 0x124 is a hard one to diagnose. Some help can be shown by examining the WHEA error record. In the dump command line, enter !errrec fffffa8006c79688. (This address will very so use the address shown for Arg2.) This will break out the parameters of the error record. However; in your case, the parameters are all zeros. To me, this could indicate a processor failure, memory failure or power failure. If you are overclocking, stop. Check temperatures and fan operation. An overheated CPU can cause this error. There's really not enough in this single dump to diagnose the problem with any certainty. Check the system log and a few more dumps for clues to the problem.

7 more replies
Answer Match 67.2%

I built a pc last week and I get the BSOD after a few minutes of playing any game I try. I only have the last dump file I got because the BSOD before the last wouldn't let me start my pc in safe mode or restore to a previous date so I had to reinstall windows 10. Here is my dump file, I know how to open it but I don't know how to analyze it and figure out what is causing the BSOD
here is my build
shadybk - Saved Part Lists - PCPartPicker
Thanks in advance!!!

A:How do I read/analyze this dump file so I know what is causing the BSO

Your dumpfile is a shortcut

Please use the BSOD posting instruction to provide theDumpfile http://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
And fill in your System Specs.

0 more replies
Answer Match 66.36%

Hello everyone,

I am running Windows 7 Utimate 64-bit and I have gotten many random BSOD's while being use on internet . I have opened the dump files. And all of them say that probable cause is: ntoskrnl.exe ( nt+71f00 ).

Attachment 53661

I have attached a .zip file with these dump files too.
I've passed the test of memory, no erreurs was dectected.

Any information very much appreciated.

A:BSOD Please help me to read my dump files

Please help me, many thanks to you.

9 more replies
Answer Match 66.36%

Hello everyone,

I am running Windows 7 Pro 32bit on HP and I have gotten many random BSOD's while being use on internet (play game online). I have updated lastest Windows , VGA, all driver from HP but still have BSOD. I can not read dump files. please help me

Thanks

A:BSOD Please help me to read my dump files

Only ran the 9 memory dumps from July - the one's from May (a total of 21) suggest the same thing.
The 9 from July are STOP 0x1 errors - Although I did see one STOP 0x119 (video driver) error in the May dumps along with several other errors blaming your ATI video drivers.

If you haven't done anything to fix the May errors (there were no errors in June), then please do the following:
- download the Display Driver only (NOT the entire Catalyst Control Center) from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD
- uninstall the current ATI stuff from your system
- install the Display Driver and monitor for further BSOD's.

Then, if the errors are still occurring, try running Driver Verifier according to these directions:





Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter... Read more

1 more replies
Answer Match 65.52%

just got a new comp and final fantasy 14, put it in clicked english for my language and boom blue screen, didnt even get a chance to install and it happened 5 times after troubleshooting, i got system_service_exceeption for an error, finally found my dump files and zipped it with a system health report. please if anyone can decipher this THANKS IN ADVANCE

A:BSOD, someone read my dump files pleeease

Hi -

All 5 dumps had the same bugcheck -

0x3b (0xc0000005,,,) = system service threw an exception - 0xc0000005 = memory access violation. No probable cause named.

I found a loaded driver belonging to Symantec/ Norton -

Code:

SRTSPX64.SYS Wed Dec 02 00:58:24 2009 (4B160200)
Was there a trial offer on the new system for NIS, N360, other Norton product?

Run Norton Removal Tool - http://jcgriff2.com/NRT_N360_Removal.html

Is Webroot anti-virus only or an Internet Security app with a firewall? If firewall - remove Webroot; reboot upon comletion. Install MSE

Run the Driver Verifier -- http://jcgriff2.com/driver_verifier.htm


Windbg Logs
--> http://jcgriff2.net/BSOD_Logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.net/BSOD_Logs/_99-db...riff2_.txt.zip

Regards. . .

jcgriff2


`

BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Sep 22 18:13:56.334 2010 (GMT-4)
System Uptime: 0 days 0:15:30.551
Probably caused by : ntkrnlmp.exe ( nt!PspInsertProcess+40 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: explorer.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`033800c0 fffff880`056f6620 00000000`00000000
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Sep 22 17:43:09.841 2010 (GMT-4)
System Upt... Read more

4 more replies
Answer Match 65.52%

i get these Page fault error alot

installed 3 months ago exactly after i biut this PC Win 7 x64

Please look into these Minidumps

A:BSOD in almost every action that i do Please read these dump files

Please remove any CD/DVD virtualization software, such as Daemon Tools/Alcohol 120%, as they use a driver called sptd.sys that is known to cause BSODs. Use add/remove programs to remove the software. After removing the software, use the sptd.sys uninstaller to remove sptd.sys from the system.

I prefer TotalMounter as my CD/DVD virtualization software as it allows me to burn images to a virtual CD/DVD if I just want an ISO file instead of a disc, and it is free.

Many use MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor as well, which is also free.
Crashes are pointing to memory problems or driver conflicts.If you are overclocking any hardware, please stop.

Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).


   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your... Read more

1 more replies
Answer Match 64.68%

I'm hoping someone can help me with my problem. I have Windows 7 Home 64-bit. Whenever I try to upload a document (like an email attachment) I get the BSOD. It occurs when my document box pops up so I can select the document I want to attach. The box doesn't fully load - and BSOD. This occurs in email and other websites in Firefox, Chrome and Open... but not in IE for whatever reason. IE is ok. When troubleshooting, I attempted to read the dump files - but BSOD again. I do have the info when my computer reboots and I'm hoping someone can help me:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88007BBCC40
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

A:BSOD when trying to Upload Documents or Read Dump Files

Post it following the Blue Screen of Death (BSOD) Posting Instructions

9 more replies
Answer Match 64.68%

Hi,

I get random BSOD a lot since updating from 8 to 8.1. I don't know how to interpret these files, but I followed the instructions to make a zip with the diagnostics tool. I've attached this file, anyone who could help me interpret what is going wrong would be greatly appreciated.

Thanks

A:BSOD dont know how to read dump files but have attached

Hi pinksock.

Your BSODs are all stop 0x109 and they are not showing any possible cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the CPU.
Hardware - Stress Test With Prime95

If those tests are free from errors, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a Syst... Read more

4 more replies
Answer Match 64.68%

I'm hoping someone can help me with my problem. I have Windows 7 Home 64-bit. Whenever I try to upload a document (like an email attachment) I get the BSOD. It occurs when my document box pops up so I can select the document I want to attach. The box doesn't fully load - and BSOD. This occurs in email and other websites in Firefox, Chrome and Open... but not in IE for whatever reason. IE is ok. When troubleshooting, I attempted to read the dump files - but BSOD again. I do have the info when my computer reboots and I'm hoping someone can help me:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88007BBCC40
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
 

A:BSOD when trying to Upload Documents or Read Dump Files

Hello BookNerdGirl and Welcome to TSG!

Please go to C:\Windows and copy the minidump folder to the desktop. Compress it and upload it here. Click Go Advanced and scroll down to Manage Attachments to do this.
 

2 more replies
Answer Match 59.64%

I'm on a 32 bit Windows 7 Home premium System and my pc has been rebooting once a day on it's own showing a BSOD then says windows has recovered from a serious error when logged in (see below).

I have attached a DUMP file in rar format can someone analyze it and please help?




Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 00000028
BCP2: 00000002
BCP3: 00000001
BCP4: 82E430E9
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\120110-35583-01.dmp
C:\Users\MasterMTG\AppData\Local\Temp\WER-52104-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD & Dump File please help

Hi, mastermtg, and welcome to the the forum. Sorry you are having a problem. Please read this thread, follow the instructions and post back. We will be glad to help you. We need system information that dumps do not give us.

http://www.sevenforums.com/crashes-d...tructions.html

9 more replies
Answer Match 59.64%

guys, i get a BSOD intermittently, sometimes it's at idle, sometimes when i'm gaming.

Running Win & home edition, i ran the windows memory test but no errors were detected.

? OS - Windows 7
? x86 x64
? What was original installed OS on system?
? Is the OS an OEM version : came installed
? Age of system 1 year
? Age of OS installation - no reinstall of os
? CPU Intel Bloomfield
? Video Card ATI 5870HD
? MotherBoard Foxconn Dell mobo
? Power Supply Dell 650Watt psu
Dump file in text format:




Code:


Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\~Documents\061911-13478-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*DownstreamStore*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`0205a000 PsLoadedModuleList = 0xfffff800`0229f650
Debug session time: Sun Jun 19 18:57:14.572 2011 (UTC + 8:00... Read more

A:124 BSOD with dump file

The info suggests a PCIe card error.

0x124 = WHEA = Machine Check Exception; hardware failure

Info on 0x124 - http://www.sevenforums.com/crash-loc...-what-try.html

Regards. . .

jcgriff2

`

3 more replies
Answer Match 59.64%

I am running automation software instances simultaneously and it is causing the Multiple IRP error. Any help is greatly appreciated.

Thanks,

Dan

A:BSOD Need dump file help

danmkennedycx, Wht your dump files are saying is


Code:
Svk2pl64
start end module name
fffff800`d4cb9000 fffff800`d4cd9000 Svk2pl64 T (no symbols)
Loaded symbol image file: Svk2pl64.sys
Image path: \SystemRoot\system32\DRIVERS\Svk2pl64.sys
Image name: Svk2pl64.sys
Timestamp: Thu Apr 01 02:54:21 2010 (4BB4512D)
CheckSum: 0002627E
ImageSize: 00020000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is a Gigaware USB to Serial Cable


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MULTIPLE_IRP_COMPLETE_REQUESTS (44)
A driver has requested that an IRP be completed (IoCompleteRequest()), but
the packet has already been completed. This is a tough bug to find because
the easiest case, a driver actually attempted to complete its own packet
twice, is generally not what happened. Rather, two separate drivers each
believe that they own the packet, and each attempts to complete it. The
first actually works, and the second fails. Tracking down which drivers
in the system actually did this is difficult, generally beca... Read more

3 more replies
Answer Match 59.64%

Hi Everyone,

Please find attached a dump file from c:windows\minidump

I recently had a blue screen of death with the following information
BAD_POOL_CALLER

Tech Info:

**** STOP: 0X000000C2 (0X 000000007,0X00001097,0X0000000,0X89ACD008)

the dump file is below any assistance as to the cause would be much appreciated.

A:BSOD Dump File

Hello,

Start out by running Memtest86 and Prime95; run both the Blend and Small FFTs tests for Prime95.

RAM - Test with Memtest86+

http://www.sevenforums.com/tutorials...t-prime95.html

Install updated drivers for the following:
Code:
b57nd60x.sys Sun Apr 26 07:15:34 2009 (49F44256) - Broadcom Ethernet - Broadcom.com - Ethernet NIC NetLink Driver Downloads
igdkmd32.sys Wed May 06 14:13:40 2009 (4A01D354) - Intel Graphics - http://downloadcenter.intel.com/defa...me_downloadctr
netw5v32.sys Thu Mar 26 12:10:37 2009 (49CBA8FD) - Intel WiFi - http://downloadcenter.intel.com/defa...me_downloadctr
If the BSODs persist, upload a full BSOD report:

http://www.sevenforums.com/crashes-d...tructions.html

...Summary of the dumps:

Code:

Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Wed Dec 29 03:56:09.897 2010 (UTC - 5:00)
System Uptime: 0 days 0:00:16.770
*** WARNING: Unable to verify timestamp for drmk.sys
*** ERROR: Module load completed but symbols could not be loaded for drmk.sys
*** WARNING: Unable to verify timestamp for VSTAZL3.SYS
*** ERROR: Module load completed but symbols could not be loaded for VSTAZL3.SYS
*** WARNING: Unable to verify timestamp for VSTDPV3.SYS
*** ERROR: Module load completed but symbols could not be loaded for VSTDPV3.SYS
*** WARNING: Unable to verify timestamp for VSTCNXT3.SYS
*** ERROR: Module load completed but symbols could not be loaded for VSTCNXT3.SYS
*** WARNING: Unable to verify timestamp for amdxata.sys
***... Read more

9 more replies
Answer Match 59.64%

Had a BSOD today just before the login screen.
The system is 14 months old, and my build.
Changes I made yesterday:
Downloaded speccy and google chrome.
No over clocking done.
About a week ago had a side by side error that wouldn't let me open IE9 and CCleaner but when restarting the problem didn't persist.

Other info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88004BC5D69
BCP3: FFFFF88003577488
BCP4: FFFFF88003576CE0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\073111-19359-01.dmp
C:\Users\GZ\AppData\Local\Temp\WER-40685-0.sysdata.xml

Dump file is attached.

Any help would be appreciated.

A:BSOD With Dump File

Not much info from the memory dump that you cited. But the memory dump from 17 Jul points to a network driver
The perfmon report also points to network issues.

Please go to Device Manager and see if there are any problems with the devices in the Network Adapter category. If there are, right click on those devices and select "Uninstall" - then reboot the system. Then re-check Device Manager and see if any of those devices still remain a problem. Let us know what you find out.

Go to this link: GIGABYTE - Motherboard - Socket 1156 - GA-P55-USB3 (rev. 2.0)
Enter the OS specifics in the "Choose your OS" dropdown box.
Download the Realtek LAN driver and install it on your system.
Monitor for further BSOD's

Your USB 3.0 drivers are also older - and that version is also known to cause BSOD's w/some Win7 systems.
So please download the latest version of the USB 3.0 drivers from the above link and install them also.

BSOD BUGCHECK SUMMARY

Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\073111-19359-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jul 31 10:46:35.210 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:16.021
Probably caused by : ks.sys ( ks!QueryDeviceRelations+1b9 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
BUGCHECK_STR: 0x7E
FAILURE_BUCKET_ID: X64_0x7E_ks!QueryDeviceRelations+1b9
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff880`04bc5d69 fffff880`0357748... Read more

3 more replies
Answer Match 59.64%

Hi Guys/Gals,

Hoping someone can help me out. I've been experiencing a number of BSODs and was looking for someone to have a look at the dump files to determine what is causing the problem.

Running Windows 7

Any help would be gretly appreciated.

Cheers
 

More replies
Answer Match 59.64%

Hi,

I have a laptop that periodically gets a BSOD (I do not have a screenshot of the error message). I have a minidump folder in the Windows directory, but no dump file appears after a BSOD. Is there any kind of tool that I can run to see if any drivers are outdated or corrupted? Any thoughts/suggestions is greatly apprecaited.

Thanks

A:not getting dump file for BSOD

Try this - Dump Files - Configure Windows to Create on BSOD

2 more replies
Answer Match 59.64%

Hey all,
I've been diagnosing this system I just built for over a week now, and have replaced/rebuilt everything I can think of. I ran diagnostics, i've tested memory, etc. Cannot find the problem. I've made it better, and the system started crashing every hour or so. Now it is crashing only every 5 hours or so. This makes testing extremely long and tedious. Completely new build. I've crashed while idle in desktop. Crashed while surfing the internet. Crashed while playing games. No dump file being created but i've gotten many errors. At one point my motherboard wouldn't save time. Motherboard detects ram default as 1333, and i've left it there and changed it to 1600. Whatever i've changed I have gotten it to stop happening as often, but it still happens. Nothing in event viewer I can see wrong. I've let driver verifier run, but get no errors and the same thing happens whether on or off. It happens about every 5-6 hours. What's extremely weird is the system can crash if I have played on it for about 3 hours. Shut it down. Turn it back on, and will still crash in about 1-3 hours. At this point I am just frustrated and annoyed with it. Mem test passes after about 10 hours with 6 passes. Single memory sticks still crash. No overclocking done. At this point if it is hardware, it's either PSU, CPU, or Motherboard, but I don't have any additional of those to test.

Errors:

*** Hardware malfunction
Call your hardware vendor for support
NMI: Channel Check / IOCHK
*** The syst... Read more

A:BSOD - No dump file

Bump - No one wants to take a go at it? :)

7 more replies
Answer Match 59.64%

received BSOD and need help figuring out issue. Attached .DMP file. Renamed file .old because it wouldnt allow me to upload the .dmp

A:BSOD need help with dump file

Please follow these instructions
http://www.sevenforums.com/crashes-d...tructions.html

1 more replies
Answer Match 59.64%

Have a XP machine that keeps freezing up and/or BSOD'ing. Here is the dump file, any deas?

==================================================
Dump File : Mini101112-01.dmp
Crash Time : 10/11/2012 4:44:24 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9eff71d
Parameter 3 : 0xb18e2744
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+181a9
Stack Address 2 : MpFilter.sys+d4a2
Stack Address 3 : MpFilter.sys+d061
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101112-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================
 

A:XP BSOD'ing - here is dump file

6 more replies
Answer Match 59.64%

Well managed to come across this website thankfully so i hope someone can help... Been getting BSOD for about 2-3 months now it only ever seems to be when playing battlefield 3 and its not often its like one a month maybe not even that, im not a super tech on computers barely know anything so if you could just try to keep it simple would be much appreciated.
Gonna write my system specs just incase you need them.

GTX 295 @ 285.62 Drivers
P5P43TD
4gb Corsair 1333mhz
Q8300 2.5GHZ.

Recently overclocked my processor too 3.2 put coretemp on and my temps maximum and was 61 and i done a stress test at 100% load and wasnt going past 61 so i know it wasnt overheating maybe i done it wrong and done a bad overclock but then didnt think it would even boot?
Am thinking its to do with bad RAM

Anyway any advice would be much appreciated
Paul/Weeman

A:BSOD - Dump file HELP

For some reason cant seem to find anyway to do edit my post wanted to just add that i had just done the memory test the one on windows 7, and my results shown that nothing wrong with memory.

19 more replies
Answer Match 59.64%

afternoon.. i've desperate to solve my problem.. i got this problem just 2 days ago after i played dota 2 and open the facebook.. firstly i got BSOD and message like this "Kernel_data_inpage_error" then i check using CHKDSK.. but can't solved at all... after a few times i operated my laptop.. suddenly i got new BSOD message, it's about something called dump, memory dump, minidump ... i've tried to scan using some tools but can't help it... i post this thread hope can someone help my problem... this is the dump file i mention about.. thanks for the attention

A:BSOD and got dump file

Please follow these instructions: Using Driver Verifier to identify issues with Drivers - Windows 7 Help Forums

4 more replies
Answer Match 59.64%

Please help to interpret this dump file. I suspect my HD is dying but I have no idea what the dump file might indicate.

Can anyone read it and see?

thanks

More replies
Answer Match 59.64%

System is one year old and OS was installed then.
BSOD was before login and after login, sometimes when mouse is over favorites I get them also.
Didn't have any for awhile and this is the first time in a long time a dmp file was produced.
For weeks I have nice performance, no troubles and it seems fixed.
Really started months ago, I think at the time I changed from IDE to AHCI but it could be a coincidence.

A few weeks ago I ran memtest86+ and got errors, ran each stick and no errors, changed slots and no errors. Ran both sticks again and no errors(about 4 passes).

Ran sfc scannow and had errors, but ran it again and had no more errors.

Seems only to happen when running IE9(32bit) but it's almost always open.
Got one when the computer was doing nothing, I wasn't there.

Files are attached, if you need anything else let me know.

A:BSOD With Dump file.

  
Quote: Originally Posted by George1


System is one year old and OS was installed then.
BSOD was before login and after login, sometimes when mouse is over favorites I get them also.
Didn't have any for awhile and this is the first time in a long time a dmp file was produced.
For weeks I have nice performance, no troubles and it seems fixed.
Really started months ago, I think at the time I changed from IDE to AHCI but it could be a coincidence.

A few weeks ago I ran memtest86+ and got errors, ran each stick and no errors, changed slots and no errors. Ran both sticks again and no errors(about 4 passes).

Ran sfc scannow and had errors, but ran it again and had no more errors.

Seems only to happen when running IE9(32bit) but it's almost always open.
Got one when the computer was doing nothing, I wasn't there.

Files are attached, if you need anything else let me know.


Hi George1 welcome to SF

Please update your Realtek Ethernet NIC software/driver http://www.realtek.com.tw/downloads/...&GetDown=false

----------
Post back with any results.

6 more replies
Answer Match 59.64%

I tried using WinDbg. I entered the code (SRV*c:\symbols*http://msdl.microsoft.com/download/symbols) to symbol file path. Then I clicked open crash dump. Then I searched for the file in minidump but when I clicked it said that I am not allowed to access it. So could someone analyse the file? Thanks
Also I was not able to attach the perfmon file for some reason...

X64
Windows 7 Home Premium
2 days

A:BSOD with dump file need help

  
Quote: Originally Posted by FluffyIsKewl


I tried using WinDbg. I entered the code (SRV*c:\symbols*http://msdl.microsoft.com/download/symbols) to symbol file path. Then I clicked open crash dump. Then I searched for the file in minidump but when I clicked it said that I am not allowed to access it. So could someone analyse the file? Thanks
Also I was not able to attach the perfmon file for some reason...

X64
Windows 7 Home Premium
2 days


No DMP included in upload. Try this method.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

5 more replies
Answer Match 59.64%

BSOD Dump File

A:BSOD Dump File

Memory corruption possibly caused by one of these old drivers.

Please update.

Code:
secdrv.SYS 9/13/2006 9:18:38 AM fffff880`06000000 fffff880`0600b000 0x0000b000 0x4508052e
lmimirr.sys 4/10/2007 6:32:45 PM
RaInfo.sys 1/4/2008 2:57:14 PM
LMIRfsDriver.sys 7/14/2008 12:26:56 PM
How To Find Drivers:




Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page: Driver Reference Driver Reference
Driver Reference Table

1 more replies
Answer Match 59.22%

Hi

When I play 3D games my Windows crashes. I have also tried a clean install but I still get blue screen with error code:

0x000000f4 (0x0000000000000003, 0xfffffa800fd6d060, 0xfffffa800fd6d340, 0xfffff80002f98460). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 013013-20078-01.

I dont know what cause this or how to fix it, please help

Here is the minidump file under windows\minidump:
https://www.dropbox.com/s/8wl6gp3368zt62a/013013-20078-01.dmp

Here is the MEMORY.DMP file (uncompressed 689MB):
https://www.dropbox.com/s/cpbib5ge3oi6fcd/MEMORY.7z

Here is my MSINFO32:
https://www.dropbox.com/s/cx9cvo9tb4c15gs/MSINFO32.7z

A:BSOD 0x000000f4 (Dump file)

This crashdump shows that during a disk-to-RAM I/O operation an error occurred that the associated object was not found. What that is exactly, I'm not sure, but I know it involves the drive.

I see that you are using an OCZ drive. Just as a forewarning, OCZ drives are very unstable and often cause a lot of problems, notably being one of the least reliable SSD brands in the industry. There is a very good possibility your drive may be bad. You should first find and download and install any new drivers and firmware for it (firmware is very important!), then run CrystalDiskInfo, take a snapshot of the results and send it to us.

5 more replies
Answer Match 59.22%

Hi Folks,

I've had BSOD's on and off both frequently and infrequently over the past half a year. Recently they've been getting pretty bad including this morning where it was basically BSOD after BSOD each reboot.

Anyway, I've collected the data after running the stuff to create the dump file and attached it. Also the BSOD yields a message along the lines of IRQL_NOT_LESS_OR_EQUAL.

I've also had some BSOD's in the past which lead me to believe my RAM might be failing, perhaps I should run memtest? Anyway cheers in advance for the help, hope to hear some answers!

ns

A:BSOD + Dump file collection

Here's my brand spanking new suggestions for starting to troubleshoot a BSOD: http://usasma.vox.com/library/post/b...iminaries.html
Try these things as you can - and post back with the results of each (it's important).

You are missing a driver for the SM Bus controller on your system. This is either a device attached to your motherboard, or an attached card reader. Please install drivers for this device or disable it in Device Manager.

There are 30 minidumps from 7/23/06 alone - and bunch from other dates. They started in early June, and drastically increased yesterday. What did you do yesterday (the dump file is time stamped around 9:17 pm)?

Running the last 9 as I type this...

4 more replies
Answer Match 59.22%

I keep getting a BSOD on my laptop and it stays for about a second and then the system restarts.

can some one please identify the problem, I have attached the .dmp and the .xml file along with a .txt file

Thankyou

A:BSOD - Dump file attached

Hi there!It is rather hard to read a DUMP file and a long XML file. Next time, please paraphrase the text that you saw from the error message and write down the error number and display it here! It was not impossible to read the file. I found some information to help you.From what I read, you have a Dell laptop with an Intel Pentium M Processor 1.6 GHz, right? (Developer info: Model 13 Stepping 8)Now from what I saw:*** STOP: 0x0000009C (0x00000003,0x80545FF0,0xB2000000,0x0002010A)"MACHINE_CHECK_EXCEPTION" -- happens when processors report uncertain information to the system log.Microsoft Support: Error article 0x9CMicrosoft Support: Understanding and troubleshooting 0x0000009C errorsHelp from Microsoft on troubleshooting errors in hardware/softwareThis error is uncommon, and happens rarely. I have tried many times to help get a resolution from my database, but there is no information in the database.NEW RESOLUTION FOR ERROR 0x0000009C-Make sure your drivers are up to date.-Turn off or unplug external hardware before shutting down or restarting your computer. (DEP)-Make sure you have 256 MB RAM or more installed on your computer.Please tell me if you need any help with the resolution!

15 more replies
Answer Match 59.22%

I'm working on a system that recently BSODed I would like some help on how to read the dump file. Along with a possbile fix to my problem.

Memtest has already passed on the system.

Please See attachments

A:Vista SP1 BSOD Please Help 7f Dump file

The dump file is corrupt - the NT kernel module was not present, nor was a module listing. I was able to read the bugcheck from it -

0x7f (0x8, 0x803d3130, 0x0, 0x0)

0x7f = UNEXPECTED_KERNEL_MODE_TRAP = the Intel CPU generated a trap and the kernel failed to catch this trap. 2nd parm 0x8 = double fault = exception generated during call to error handler for a prior exception. Usually handled serially. 2 primary reasons for this:
1. Hardware
2. kernel stack overflow

What is very odd about this is that the CPU per Belarc is:

2.30 gigahertz AMD Athlon 64 X2 Dual Core


This bugcheck specifically refers to Intel CPUs.

Regards. . .

jcgriff2

.




Code:

Loading Dump File [A:\D\#Dumps\tech_chico_Vista_11-21-08\Mini111308-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Invalid directory table base value 0x0
Mini Kernel Dump does not have thread information
Symbol search path is: SRV*a:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:

"nt" was not found in the image list.
Debugger will attempt to load "nt" at given base 00000000.

Please provide the full image name, including the extension (i.e. kernel32.dll)
for more reliable results.Base address and size overrides can be given as
.reload <image.ext>=<base>,<size>.
Unable to load image nt, Win32 error 0n2
Unable to add module at 00000000
Debugger can not determine kernel base address... Read more

1 more replies
Answer Match 59.22%

Hi, I have a home built system that had recently developed a problem where it gives me blue screen of death at random times but at least ever hour. I have had few problem with my system stability before but nothing to that extent.
It is ASUS Crosshair 2, nforce RAID mirror with two 1tb wd black. GTX9800+. G.Skill four sticks of 1gb each, dual ram. PC ran stable for months with windows xp then vista and now windows 7. The problems started to appear after I switch to RAID, but even then if usually was a problem with booting, never BSOD. Well for past week I had raid MIRROR and my Windows 7 x64 crashes with BSOD very regularly. Btw I had Corsair dominator RAM before and now I have G.Skill. CPU and Mobo temperatures are reporting 50F in BIOS. I am suspecting heat to be the problem but the system ran before fine. I have a dump file that I would like someone to take alook at it. Thank You


Minidump file
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Desktop\061810-31715-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c03000 PsLoadedModuleList = 0xfffff800`02e40e50
Debug session... Read more

A:Windows 7 x64 BSOD dump file

I'm wondering if Daemon Tools is installed? If so, remove it, and run this SPTD uninstaller: DuplexSecure - Downloads

You should run driver verifier: Using Driver Verifier to identify issues with Drivers


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp18_minidump.zip\061810-31715-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c03000 PsLoadedModuleList = 0xfffff800`02e40e50
Debug session time: Fri Jun 18 22:11:49.797 2010 (UTC - 4:00)
System Uptime: 0 days 5:21:38.748
Loading Kernel Symbols
.....................................................WARNING: Unknown_Module_fffff880_02f68000 overlaps Unknown_Module_fffff880_02f5e000
.WARNING: Beep overlaps Unknown_Module_fffff880_02f5e000
.
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
* *
* Bugcheck Analysis *
* ... Read more

6 more replies
Answer Match 59.22%

Hi all,

I was playing LAN in my appartment when I suddenly BSODed.
Is there anyone who could make out why from the dump file ?

My specs are:
i7 intel.
Win 7 64
8 Bg Ram
Geforce 850

A:BSOD, one dump file included

  
Quote: Originally Posted by dancodan


Hi all,

I was playing LAN in my appartment when I suddenly BSODed.
Is there anyone who could make out why from the dump file ?

My specs are:
i7 intel.
Win 7 64
8 Bg Ram
Geforce 850


Yes

Hi and welcome

You seem to have two problems. One old drivers.

These need to be updated


Code:
secdrv.SYS fffff880`07f41000 fffff880`07f4c000 0x0000b000 0x4508052e 9/13/2006 8:18:38 AM
LVUSBS64.sys fffff880`04c6c000 fffff880`04c78900 0x0000c900 0x45ee07ec 3/6/2007 7:31:40 PM
Rtnic64.sys fffff880`047e7000 fffff880`047f9000 0x00012000 0x48401957 5/30/2008 10:12:23 AM

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\022010-20451-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c0d000 PsLoadedModuleList = 0xfffff800`02e4ae50
Debug session time: Sat Feb 20 13:01:19.990 2010 (GMT-5)
System Uptime: 0 days 3:08:51.004
Loading Kernel Symbols
................. Read more

2 more replies
Answer Match 59.22%

I have begun experiencing BSOD frequently but the system does not leave a dump file even though it is configured for that and has the page file enabled with more than adequate memory allotted. I'm attaching the file for review and comment. Help.Attachment 51581

A:BSOD leaves no dump file

Hi TLC1 & Welcome to the forums ^_^,

According to your event logs, it seems that the System was unable to produce a minidump file from the Complete Dump file. Good news is that the Complete Dump file is being written to the disk.

Please upload a ZIPPED copy of the file located at "C:\Windows\MEMORY.DMP". The file size would be large so please make sure you ZIP it up before uploading. Once it is zipped, upload it to a file hoster like Mediafire.

Let me know how it goes ^_^

1 more replies
Answer Match 59.22%

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS2\Minidump\Mini031609-04.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff800`01000000 PsLoadedModuleList = 0xfffff800`011d71a0
Debug session... Read more

A:BSOD's & Dump file included

Sorry for bumping, but any help would be appreciated. I did alot of ground work...but I basically tried everything I could as my posts show above.

From what I can tell, all of it points to a Software issue. Though, I can't determine what exactly caused this, as it was not BSODing prior to be receiving a Trojan, that I promptly removed and no traces have been found of any more(AD-Aware, Spybot S&D, NOD32, SuperAntiSpyware, MalAware remover)

Interesting to note, upon re-installing NOD32, when I restarted Windows, I got a "Microsoft has recovered from a serious error" prompt, three times, and the EVNTVWR had this to state:

Error code 0000000000000050, parameter1 fffff98396d99000, parameter2 0000000000000000, parameter3 0000000000000000, parameter4 0000000000000004.

Three times.
 

3 more replies
Answer Match 59.22%

Starting today, I'm getting a BSOD running Windows 7. I have made no changes to drivers/hardware, etc. for months. I was on the computer for a few hours today, then I got the BSOD. It doesn't all of the sudden go to BSOD, it will lock up, while still having mouse movement, then sometimes come back for a second or two, then most of the time show my desktop background (just the background), then BSOD. Once it crashes I have to shut down my computer for 30 seconds or so then start up again. If I try to boot up right away it will give me the "reboot and select proper boot device...." message, and will continue to do so until I shutdown for a short period. It crashes everytime within 3-5 minutes of the computer booting up. No dump files are being created, and yes I have done all of things you are going to ask (the file is setup to be created properly in settings, and my page file is enough, 8 gb with 8 gb of ram, and error reporting services are enabled). When I get the BSOD, it says collecting data, initializing disk, but then never gets passed that. This leads me to believe the BSOD is related to the hard drive (an SSD), as it looks like it can't initialize the disk to write the dump file to it. Also, on one occurrence I was in My Computer when the crash started and I noticed my hard drive disappeared (I believe my DVD drive was there though). I have changed the SATA cable, switched SATA ports, and still no luck. There are also no events in event viewer ar... Read more

A:BSOD 0xF4 with no dump file

NOTE: I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.

NOTE: Please provide the following information for a more detailed response: http://www.techsupportforum.com/foru...ta-452654.html
Your pagefile is not the correct size to capture memory dumps. An 8 gB pagefile can't capture 8gB of RAM - there is additional overhead required. The pagefile should be at least 8.5 gB in size.

The pagefile must be on the same drive as the OS (there are ways around this - but it involves editing the registry).

IMO these are the significant observations:

Quote:




If I try to boot up right away it will give me the "reboot and select proper boot device...." message





Quote:




Also, on one occurrence I was in My Computer when the crash started and I noticed my hard drive disappeared




Also, we have had numerous problems with SSD's. So many that I'm holding off on getting one until the technology matures enough to make them reliable enough for daily use.

The first step with any SSD issue (IME) is to ensure that you have the latest firmware installed on the drive. I would also suggest a hard drive test if your SSD manufacturer offers one. Here's a free one, but I have no experience with it: Crystal Dew World

Another thing to try is reinstalling your chipset and storage drivers. Even the most updated versions can get corrupted. Also, make s... Read more

8 more replies
Answer Match 59.22%

Hey guys, I've recently started getting 124 bsod when playing GTA IV and my cpu temp doesn't go above 65 cards linger in the 60-70 range so i can rule out a temp issue and I've thoroughly tested my OC with prime 95 and I've also tested my hdd's. I have the latest GPU drivers Mobo drivers and sound drivers.

Here's the link to the dump file.
http://www.mediafire.com/?sharekey=f...4e75f6e8ebb871

A:124 BSOD *uploaded dump file*

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and temperatures and post them

3 more replies
Answer Match 59.22%

Sorry I did it wrong before but here is zip file if somebody can please help me..

BSOD just started occuring...

running custom pc..
windows 7 home
motherboard gigabyte ga-ma770t-ud3p

A:BSOD Posted dump file

Hi.

You dont have any ninidumps in your uploaded folders.

Please read this tutorial to enable minidumps.

Dump Files - Configure Windows to Create on BSOD

After this we must wait for a new crash\bsod and you have to re-upload the files.

In meantime run SFC /SCANNOW Command - System File Checker you may need to run it 2-3 times to "fix" everything.

2 more replies
Answer Match 59.22%

Been getting BSOD for some reason..here is dump file attached..please help

A:BSOD Posted dump file

Hi.

Read carefully this and follow the instructions http://www.sevenforums.com/crashes-d...tructions.html

1 more replies
Answer Match 59.22%

Help me please, I have this issue for weeks

but I can upload the dmp file
the upload file does not have an allowed extensionsion.
 

A:Random BSOD, I have a dump file

You have to zip the dump files first. Select all .dmp files, right-click and send the files to a compressed (zipped) folder. Upload this folder here
 

1 more replies
Answer Match 59.22%

A new BSOD, wonder whatever could be wrong this time...I just clicked a link on Firefox to watch a Youtube video when it happened.

A:New BSOD Dump file attached

Dump reports error code 0x50 BSOD Index bit of info/causes for you

I would run memtest to check ram Memtest86+ - Advanced Memory Diagnostic Tool
HDD diagnostic HD Diagnostic
System file scan, start>cmd.exe>right click run as admin>type sfc /scannow
Check bios is upto date
If necessary remove AV

Found this old driver on your system
RTCore64.sys Wed May 25 07:39:12 2005, i would update it or remove it, i think it is either part of EVGA Exclusive Precision Overclocking tool/utility or a part of Riva Tuner software

Hope this helps


P.S. If you have anymore problems or BSODs please post back to the same thread and not a new one

1 more replies
Answer Match 59.22%

I only see the BSOD for a second and it says Driver IRQL Not Less Than Or Equal To.
It is only happening at boot up once or twice in a row and then everything works fine.
Everything is set to write crash dump files, and it will for any other reason other than this, but I'm not finding any specific issues... Very confused.

A:No Crash Dump File after BSOD

You need to increase the size of your virtual memory

see here : How to change the Virtual Memory size in Windows 8

2 more replies
Answer Match 59.22%

I don't know how to analyze these on my own, and I'm hoping it's a simple fix, just started today. If someone could please analyze my dump file I would be very grateful!

110811-17004-01 - Copy.zip

A:BSOD Dump file, thanks in advance

Crashes caused by DirectX/display card drivers or the display card itself. For further help, please follow the blue screen instructions.http://www.techsupportforum.com/foru...ta-452654.html

-----

1 more replies
Answer Match 59.22%
A:BSOD (DUMP file included)

BSOD caused by a Kaspersky product(kl1.sys), This is a know problem in the older versions. Uninstall the product using the Removal tool then download the latest version 11.0.2.556
Product Updates

Code:
Unable to load image \SystemRoot\system32\DRIVERS\kl1.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : kl1.sys ( kl1+422df )

2 more replies
Answer Match 59.22%

I currently have a BSOD that happens once a week or so with the code KERNEL_DATA_INPAGE_ERROR (
STOP 0x0000007A). I've seen here in other threads that this means: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack

I have a Sager laptop running Windows 7 x64. I have all the latest service packs. When the blue screen happens, the dump file fails with status 0xC0000010

The steps I have already taken:
1) I ran Chkdsk with multiple options and it found no errors. This includes Chkdsk /r /f
2) I ran Memtest86+ for 24 hours and 9 passes and it found no errors.

Specs:Operating System: Microsoft Windows 7 Ultimate 64-bit SP1
CPU: Intel Core i7 2670QM @ 2.20GHz 56 ?C
Sandy Bridge 32nm Technology
RAM: 12.0 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard: CLEVO P150HMx (SOCKET 0)
Graphics:
Generic PnP Monitor ([email protected])
1536MB GeForce GTX 560M (CLEVO/KAPOK Computer) 52 ?C
Hard Drive: 699GB Seagate ST9750420AS (SATA) 44 ?C
Optical Drive: MATSHITA BD-MLT UJ240AS
Audio: Realtek High Definition Audio
Attached is a screen shot of the blue screen. I've also attached the Speccy output for my hard drive.

Does anyone have any other suggestions? I am thinking it is a hard drive issue since the BSOD is unable to save the dump file but Chkdsk finds no error.

Thanks a lot!

A:No dump file after BSOD: KERNEL_DATA_INPAGE_ERROR

Welcome to SF.

What antivirus are you using?

Make scans with the following:

-Kaspersky TDSSKiller Anti-rootkit utility TDSSKiller
-ESET online scannerFree Online Virus Scanner | ESET
MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-
1. Microsoft Security Essentials - Free Antivirus for Windows
2. Malwarebytes - Free
3. Good and Free system security combination.
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.Additionally, run the malicious software removal tool and WDO:Malicious Software Removal Tool
Windows Defender Offline
Upload a screenshot of your hard disk using crystal disk info:
CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums
Make a hard drive test from the hard drive manufacturers website:
Hard Drive Diagnostic Procedure
Run Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check
Hard drive test both short and long with: SeaTools for Windows
Also the DOS version of:SeaTools for DOS
SeaTools for DOS tutorial
Post back results.

1 more replies
Answer Match 59.22%

I've had two in the past month and wanted to know what the problem is.
 

A:Need Help Reading a dump file (BSOD)

Just a miniidump, so limited information. But here's the gist of it.

Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`04a19000 PsLoadedModuleList = 0xfffff800`04c56e50
Debug session time: Sat Jan 14 22:40:21.187 2012 (GMT-5)
System Uptime: 0 days 0:00:11.576
Loading Kernel Symbols
................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BugCheck 124, {0, fffffa800a9a18f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

2: kd> .logclose
Closing open log file msdart_crashanalyzer_kd_ansi.log
?Opened log file 'msdart_crashanalyzer_kd_unicode.log'
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
so... Read more

1 more replies
Answer Match 59.22%

Hello,

The last month or two I have been having occasional BSOD's without any dump files being created. I usually get them while playing or when I load a new software. In July I was also having BSOD's but at that time dump files were created. I think I resolved the problem back then by disabling ASUS Suite software. Thread (BSOD Random when playing games. 0x3b, 0x50, 0xd1).

But as I said I don't get dump files anymore. I have tried all the three options on the following link: Dump Files - Configure Windows to Create on BSOD

And the settings are still set as option 1. Small memory dump and automatically restart. I am sure that I am getting BSOD, I get the blue screen with white text but I haven't been able to notice the stopcode.

I have attached the files from dm log collector. Would really appreciate any help!

More replies
Answer Match 59.22%

Please someone analyze this dump file caused BSOD:

A:Bsod =( [dump file included]

BUMP!
Please someone analyze it

8 more replies
Answer Match 59.22%

Hello,

I've tried to have a dump file generated on crash but it's not getting written. I followed the following page to set up how Windows would create my dump files:

Dump Files - Configure Windows to Create on BSOD

I had a few crashes of different types - photos attached. I also attached the zip file as per instructions from here: http://www.sevenforums.com/crashes-d...tructions.html

Many thanks,

A:Dump File Not Getting Created on BSOD

I am no bsod expert, i was getting the same screen some weeks ago. I think it is still not over, but i haven't had any bsods in 3 weeks now...

I started a thread but nobody could figure out the problem, i got the same screen as the one on the right.

Make sure that you have it set to 'small memory dump'

4 more replies
Answer Match 59.22%

I own a win 8.1 dell laptop, thing just got a BSOD

I used the online OSR analysis to analyze my dump file


Code:
Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0x139

PROCESS_NAME: pcdrcui.exe

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from fffff801b755a3e9 to fffff801b754e8a0

STACK_TEXT:
ffffd000`2688fb58 fffff801`b755a3e9 : 00000000`00000139 00000000`00000003 ffffd000`2688fe80 ffffd000`2688fdd8 : nt!KeBugCheckEx
ffffd000`2688fb60 fffff801`b755a710 : 00000000`00000000 fffff801`b758b91b ffffe001`893dcef0 ffffd000`2688fdb0 : nt!KiBugCheckDispatch+0x69
ffffd000`2688fca0 fffff801`b7559934 : ffffe001`8c0d6080 870a7945`1aa23400 00000000`00000000 fffff801`b758b91b : nt!KiFastFailDispatch+0xd0
ffffd000`2688fe80 fffff801`b7580697 : 00000000`00000002 ffffe001`8ad199c0 00000000`00000000 00000000`00000000 : nt!KiRaiseSecurityCheckFailure+0xf4
ffffd000`26890010 fffff801`c5afc426 : ffffe001`8ad199b0 ffffe001`8d6a9ac0 ffffe001`8cd73010 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x218d7
ffffd000`26890040 ffffe001`8ad199b0 : ffffe001`8d6a9ac0 ffffe001`8cd73010 00000000`00000000 ffffe001`8ad199b0 : mfeavfk+0x18426
ffffd000`26890048 ffffe001`8d6a9ac0 : ffffe001`8cd73010 00000000`00000000 ffffe001`8ad199b0 fffff801`c5afb385 : 0xffffe001`8ad199b0
ffffd000`26890050 ffffe001`8cd73010 : 00000000`00000000 ffffe001`8ad199b0... Read more

More replies
Answer Match 59.22%

why did i get this bsod?

A:BSOD (DUMP file included)

Your dump blame Kaspersky (klif.sys) and a WinMount software

-Remove WinMount

You are using an old version of Kaspersky
The kl1.sys and klif.sys BSODs were known issues in the older 11.0.1.xxx versions, update to 11.0.2.556(with patch b) by uninstalling the current version and download the latest one

-Uninstall completly Kaspersky
-Install new version
Product Updates

Code:
BugCheck A, {89f2aff8, ff, 1, 82c841ed}

*** WARNING: Unable to verify timestamp for WMDrive.sys
*** ERROR: Module load completed but symbols could not be loaded for WMDrive.sys
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
Probably caused by : WMDrive.sys ( WMDrive+860 )

9 more replies
Answer Match 59.22%

I own a win 8.1 dell laptop, thing just got a BSOD

I used the online OSR analysis to analyze my dump file


Code:
Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0x139

PROCESS_NAME: pcdrcui.exe

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from fffff801b755a3e9 to fffff801b754e8a0

STACK_TEXT:
ffffd000`2688fb58 fffff801`b755a3e9 : 00000000`00000139 00000000`00000003 ffffd000`2688fe80 ffffd000`2688fdd8 : nt!KeBugCheckEx
ffffd000`2688fb60 fffff801`b755a710 : 00000000`00000000 fffff801`b758b91b ffffe001`893dcef0 ffffd000`2688fdb0 : nt!KiBugCheckDispatch+0x69
ffffd000`2688fca0 fffff801`b7559934 : ffffe001`8c0d6080 870a7945`1aa23400 00000000`00000000 fffff801`b758b91b : nt!KiFastFailDispatch+0xd0
ffffd000`2688fe80 fffff801`b7580697 : 00000000`00000002 ffffe001`8ad199c0 00000000`00000000 00000000`00000000 : nt!KiRaiseSecurityCheckFailure+0xf4
ffffd000`26890010 fffff801`c5afc426 : ffffe001`8ad199b0 ffffe001`8d6a9ac0 ffffe001`8cd73010 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x218d7
ffffd000`26890040 ffffe001`8ad199b0 : ffffe001`8d6a9ac0 ffffe001`8cd73010 00000000`00000000 ffffe001`8ad199b0 : mfeavfk+0x18426
ffffd000`26890048 ffffe001`8d6a9ac0 : ffffe001`8cd73010 00000000`00000000 ffffe001`8ad199b0 fffff801`c5afb385 : 0xffffe001`8ad199b0
ffffd000`26890050 ffffe001`8cd73010 : 00000000`00000000 ffffe001`8ad199b0... Read more

More replies
Answer Match 59.22%

Hello
i'm suffering from that blue screen in my pc ... i logged in to this forum to find the solution , i've read the instruction thread about how to make a new thread explaning my problem but in the second step which's download BSOD Dump & System File Collection app there was a problem .. the link for download the BSOD Dump & ...etc is not working
could anyone fix it please

A:BSOD Dump file link is not available

Welcome
Those dump files are vital to obtain help
Can you do this, maybe in safe mode if necessary.
http://www.sevenforums.com/tutorials...en-forums.html

1 more replies
Answer Match 59.22%

Hello, this is my first post yaaaaaaaaaaaaaaaaaaaaaay!

I am in no way a techie, but I can help myself and have so far figured out how to debug my dump file... I just don't know what to do with the results. I have pasted the file below and would be grateful for help. I googled what viahduaa+2e058 means (that looked like an important line) and understood that it is probably a problem with my HD ADeck driver (right?), however, I wanted to set the scene for whoever deigns to help me.

I had just uninstalled my vlc player (it wasn't taking updates so I thought something was wrong with it and I downloaded and successfully installed it again). I watched a movie on it (equilibrium fyi) and was then opening another avi file when (dum dum dum) BSOD. I wonder if the newly reinstalled vlc (which hasn't bugged since the problem happened two nights ago) is part of the problem or maybe the file (which I deleted post haste from paranoia).

Below I have posted my system specs and the transcript of the report. Thank you so much for even reading my epistle and endeavoring to assist me.

Microsoft XP Professional 2002 Service Pack 3
AMD processor model unknown
2.71 GHz 896 g of RAM

Microsoft ® Windows Debugger Version 6.12.0002.633 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini071211-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\... Read more

A:BSOD dump file debugged... what now?

http://www.viaarena.com/forums/showthread.php?t=39205

Anytime installing/using a program...leads to a BSOD, it's probably a good idea to uninstall it/reinstall it, IMO.

Louis

1 more replies
Answer Match 59.22%

First off I shall start with my computer specs:

CPU: Intel Core 2 Duo CPU E8400 @ 3.00GHz
Motherboard: Asus Striker Extreme
Memory: 4GB DDR2 Corsair Dominator Series
Graphics: ATI Radeon HD 5770
HDD: Dual striped WD Raptor 74gb 10,000RPM
Case: Antec 900 with Zalman heatsink
Additional: Creative Soundblaster Xtreme music PCI sound card
Operating System: Windows 7 Professional 32bit

I know a fair amount about computers and managing them, but before I go and spend loads of money I would like to run this problem by others.

While gaming and watching movies I continue to encounter BSOD that says nothing but "Hardware device has failed. Please contact your hardware manufacturer"

Typically upon recovering from a BSOD I would decode a dmp file which my computer has recorded, but for some reason my computer is not recording any dump files at all. I have adjusted the dump settings from small dump, to kernel dumps, and yet still nothing. I have even adjusted the directories to custom ones. The BSOD itself only says what was previously stated and nothing more. I am at a loss in finding what is causing this issue and am in dire need of some assistance if anyone has any.

These crashes do not occur while my computer is just idling. These crashes only seem to occur when: playing games, watching movies, or even just on youtube.

I do not know if this is the correct forum for this problem, but I have never had a problem with my computer recording dump files bef... Read more

A:[SOLVED] BSOD with no dump file.

Hi,

Please follow these instructions: http://www.techsupportforum.com/f217...ml#post2545708

Attach the .zip file to your next post in this thread.

Regards,
Reventon

19 more replies
Answer Match 59.22%

I am trying to help my brother figure out what a problem is causing his laptop to come up with bsod. I have the dump file he sent me and was wondering if I could get some help on it. I used the blue screen review and it showed it as file "NTKRNLPA.EXE". Unfortunately this hasn't led me to where else to look or what else to do.

Is it possible that someone could check this dump file for me and let me know if they find what the cause could be. I would be grateful if I could get some help.

This is on a Dell laptop and running win 7.

Thanks
Gary

A:BSOD from another computer dump file

  
Quote: Originally Posted by heasma02


I am trying to help my brother figure out what a problem is causing his laptop to come up with bsod. I have the dump file he sent me and was wondering if I could get some help on it. I used the blue screen review and it showed it as file "NTKRNLPA.EXE". Unfortunately this hasn't led me to where else to look or what else to do.

Is it possible that someone could check this dump file for me and let me know if they find what the cause could be. I would be grateful if I could get some help.

This is on a Dell laptop and running win 7.

Thanks
Gary


Gary Hi and welcome
This Dump has me a bit concerned. because the probable cause is either a vlid system file that I am unaware of or a virus of some sort. I have not beena ble to find any reference to the file but on av sites.
There is more than just one problem however. this drivers listed below confirm that this was not a c lean install but rather an upgrade. Drivers this old will cause crashes all the time

I would
First run a complete antivirus scan with a good app and current definitions.
then I would update all the drivers.
Sinally I would run a system file check to verify and fix your system files
It is run by typing cmd in search>right click and run as admin>
SFC /SCANNOW

let us know the results

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Du... Read more

3 more replies
Answer Match 59.22%

Since installing Windows 7 I have been having frequent BSODs (like every 2-3 minutes - I was trying to follow the instructions for requesting help with BSOD's but unfortunately the screen comes & goes so fast I cannot read the file locations for the DUMP File Locations!

I have removed all peripherals - only the mouse, kybd and screen remain - and it STILL dies! I changed Memory, changed HDs, disconnected the CD/DVD drive, the 3.5" drive and removed SW - still getting BSoD's.

I've tried to search for the Dump File but end up with another BSOD before I find anything. So I am unable to follow the insturctions for requesting help with BSODs - wish I could do as you ask...

I put another HD in loaded with XP and started having even more problems - the system no longer recognizes the 3.5" or CD/DVD Drive so the HDD is the only possibility to boot from - but it cannot find the files - then sometimes it finds them and boots normally for a little while then i get another BSOD. Sometimes it doesn't recognze the HDD - says there are no boot devices (I reattached the 3.5" and CD/DVD drives)

I'm ready to throw away my desktop and buy another! But I'll give you guys a chance.

I never had ANY problems with XP - it all started wth Windows 7. I am very frustrated with Windows 7 - no or poor drivers for my photo quality HP printer, no driver for a quality scanner from Epson - did MS ask if other companies would support the new OS?!

Maybe I'l go with a Apple after 30+... Read more

A:Cannot find BSOD Dump File -

Posted a response to the same question by yourself here.

2 more replies
Answer Match 59.22%

##########EDIT##################

found a tool, debugwiz, that gave more info. Im attaching it as a text file.


winxp sp2 dell inspiron laptop

I started getting bsod, mostly BAD_POOL_CALLER.

i ran the dump file in windows debugging tool, and it noted that vsdatant.sys

could be the culprit. I had the previous week installed the latest Zonealarm 6, so i searched their forums. I found several BAD_POOL_CALLER posts.

So i clean uninstalled ZA6, and reinstalled zonealarm 5.5 that have been working perfect before.

Heres the problem, i still get BSOD from time to time. And the windows tool doesnt give me a nice advice like before.

The new error



it is still the pool header.

another bugcheck:


im also attaching some dump files, where Mini011406-01.dmp is the latest pool header error.

i have a norton ghost image i could use, but i would really want to know what the error is. I ran memtest and the windows mem test, but it didnt find anything in 3 hours.

Thanks for any help.
 

A:Need help understanding BSOD and the dump file.

Hello and welcome to Techspot.

1 minidump crashes at vsdatant.sys. This is your Zonealarm firewall. It is a known issue on some systems/configurations. It has a bugcheck of C2.

Uninstall, or update Zonealarm, or try using a different firewall.

2 minidumps crash at ntoskrnl.exe. This is the Microsoft Boot Up Kernel. They have bugchecks of C2, and 50 repectively.

0x000000C2: BAD_POOL_CALLER

A kernel-mode process or driver incorrectly attempted to perform memory operations. Typically, a faulty driver or buggy software causes this.

0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).

Go HERE and follow the instructions.

It may be that Zonealarm is causing all these crashes, but it won`t hurt to follow the above instructions.

Regards Howard :wave: :wave:
 

2 more replies
Answer Match 59.22%

I've experienced BSODs lately, and I can't find the dump file at the specified folder where it should be located.

A:BSOD Dump File Not Found

http://www.sevenforums.com/crashes-d...tructions.html

IF minidumps are disabled, follow these instructions
Dump Files - Configure Windows to Create on BSOD

6 more replies
Answer Match 58.38%

Hi all,

I've been having a lot of BSOD errors lately and don't understand why. I went through the tutorial on how to get my dump file info and will post it here. I see something about Chrome in it... I did have a lot of tabs open in Chrome the last time I got the BSOD error. Could that have caused it??

Thanks ahead of time for your help!

Microsoft ® Windows Debugger Version 6.12.0002.633 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini061810-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.100216-1514
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x80554040
Debug session time: Fri Jun 18 19:05:10.750 2010 (UTC - 5:00)
System Uptime: 4 days 12:00:38.312
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
.......................................
*******************************************************************************
* *
* ... Read more

A:BSOD Errors - Dump File analysis

Try using less tabs in Chrome, and see if the issue still exists. If it stops, then your computer doesn't have the resources available to handle that many tabs.

10 more replies
Answer Match 58.38%

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS2\Minidump\Mini031609-04.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows Server 2003 ... Read more

A:[SOLVED] BSOD's &amp; Dump file included

To update this issue, I got a BSOD after starting fraps. It was a nv4_disp.dll error. Then I remembered, the two times I BSOD'ed nv4_disp was with FRAPS. So I played the game normally without Fraps, and for 3-4 hours, no BSOD or crash or anything. Interesting, as Fraps never affected me like this before. It comes to my attention though, that since this is my new XP boot, that I also have a NEWER version of Fraps, and that clicked in my head. I'm going to try using an older version or fraps or so...

Though, I haven't had any ntoskrnl.exe BSODs today at all...I'm not sure why. Though I did up my Voltage because I remembered I was doing some work in the Bios and turned down my Voltage a little bit because I thought it was fine, so that might explain it. If what I have deduced is correct, then valid explanations for all problems have been found.

I'll update if anything else happens.

12 more replies
Answer Match 58.38%

ok here some bsod error, i try verifier.exe and I have got blue screen with error. Here is the dump file

A:BSOD crash include dump file

Welcome to the Fourm
Congratulations, you saved a lot of time by using the verifier. Although one dump is not usually enough to determine the cause of your problem, the fact that it was due to verifier increases our chances of success. Here is the cause of your problem. Update driver or uninstall the software.

Ikeyenum.sys file descriptionProductname:iKey Enumerator Description:iKey Enumerator Company:Rainbow Technologies Inc

5 more replies
Answer Match 58.38%

Hello,

I believe I am posting every thing correctly and in the correct spot but if it is not then please move to the appropriate location, thanks.


This is the fourth BSOD I have received.
My system is as follows:

OS: Windows 7 Ultimate 64-bit OEM
CPU: Intel i7-950
Motherboard: Gigabyte GA-X58A-UD3R (rev 2.0) Motherboard
RAM: G.SKILL PI Series 6GB (3 x 2GB) DDR3 1600 Model F3-12800CL7T-6GBPI
GPU: SAPPHIRE 100314SR Radeon HD 6870 1GB 256-bit
SSD: 80 GB Intel X25-M
HDD - SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 RPM SATA 3.0Gb/s 3.5"-Bare Drive
PSU: Corsair 650W


Water Cooling Components

Top Radiator - XSPC RX360 - 3X120mm Radiator Rev. 2
Top Radiator Fans - Scythe Gentle Typhoon 120mm Silent Case Fan - 1850 RPM
Front Radiator - XSPC RX120 - 1X120mm Radiator Rev. 2
Front Radiator Fans - Scythe Gentle Typhoon 120 mm Silent Case Fan - 1850 RPM
Reservoir - XSPC Acrylic Dual 5.25? Reservoir for one Laing D5 / MCP655
Pump - Swiftech MCP655 / D5 Vario 12v DC Pump - with Speed Controller
CPU Water Block - EK Waterblocks EK-Supreme HF - Full Nickel - Rev 2
GPU Water Block - XSPC EK-Nickel water block for Radeon HD 6870
Fan Controller - Scythe KM03-BK KAZE MASTER PRO 5.25in. 6- Channel
Tubing - Feser Tube Active UV Hose - ID 1/2" - UV BLUE

Thank again for any help you may be able to provide.

A:Recently Built PC - BSOD Dump file

I also have the most recently updated BIOS (FF i believe) and drivers as far I know, thanks again.

7 more replies
Answer Match 58.38%

hi i bought a new pc from cyberpowerpc about a month ago
i get these randoms bluescreens that started about 2 weeks after on start up
it only happens maybe every other day or so on start up

can someone help me understand whats going on in these dump files?
im really new too this
thanks!

PC specs Microsoft(R) Windows 7 Home Premium (64-bit Edition)

CPU: AMD FX-8320 3.50 GHz Eight-Core
IGABYTE GC-WB867D-I 802.11AC Wi-Fi up to 867 Mbps + Bluetooth 4.0 Combo w/ Dual Antenna PCI-E Adapter
128GB SanDisk SSD + 1TB SATA III Hard Drive Combo [+46] (Single Drive)
16GB (8GBx2) DDR3/1866MHz Dual Channel Memory [+100] (ADATA XPG V2)
GIGABYTE 990FXA-UD3 AMD 990 ATX w/ Ultra Durable 3, On/Off Charge, GbLAN, 4 PCIe x16, 2 PCIe x1, 1 PCI [+71]
750 Watts - EVGA SuperNOVA NEX750B 80 Plus Bronze Modular Power Supply [+28]
XFX Double D AMD Radeon R9 280 3GB GDDR5 PCIe 3.0 x16 Video Card (Single Card)

Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Ke... Read more

A:Help bsod dump file! bluescreen on startup

This has to do with the usb hub driver. Can you check device manager to see if any errors are showing up, especially under usb controller. Also take a look at Bluetooth radio and Network Adapters.
 

1 more replies
Answer Match 58.38%

Hello Team,

My treasured soul-companion lives in the UK, and at this stage this is an initial enquiry on her behalf, so that I can advise her on best options. Of course I will be giving her every encouragement to join the happy band at Seven Forums, and I'm certain she will.

I believe that the laptop she's experiencing difficulties with is an Acer Aspire 5733 Core i3 Windows 7 Home Premium (64 bit).

She had experienced a number of instant 'data protection' shut-downs over the past 3 days, however, last evening [about 15 hours ago] a full-on BSOD happened. Prior to the BSOD event happening, she had been working her way through a number of various methods of initial investigation to try and determine where her problems might be, for example Scannow, Check Disk and System Restore etc., but now with the BSOD, it's apparent that more aggressive tactics are needed.

So that I can give advice about the best options open to her, I need to know which of the Dump files types from here is best uploaded to the Forum for evaluation. As I see it, she has a choice of two;
Small Memory Dump [Minidump] File on BSOD, or
Kernel Memory Dump File on BSOD
So, which of the above two is preferred?

Your assistance will be most appreciated, and any advice passed on.

My treasured soul-companion is slowly but surely harvesting the crop on her head, and I'm not too keen on bald-headed pates .... mine's bad enough.

Tony, and the Sepoys

A:BSOD Problem - Which Dump file to upload?

Hi Tony,

You need her to reconfigure windows to collect the correct info.
You want small memory dumps - "MiniDumps" for analysis

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

And here are the instructions for posting:

http://www.sevenforums.com/crashes-d...tructions.html



   Tip
Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK

Hope this answers your query?

Cheers

Dave

9 more replies
Answer Match 58.38%

My Windows is crashing without a BSOD. It just shuts down. No message or anything.

I have tried looking at the Event Viewer to find what might be the cause of it, but I haven't found anything, just the errors. I'm not very knowledgeful on this, but I'll do anything you guys tell me to.

There appears to be no dump file(either on C:/Windows/minidump/ folder and there's no file C:/Windows/MEMORY.dmp file).

I'm attaching the folder created by SF Diagnostic Tool...

I appreciate the time you're taking in helping me out Thanks

A:Windows Crashing, no BSOD nor dump file

Please post the following: Windows Genuine and Activation Issue Posting Instructions

7 more replies
Answer Match 58.38%

Hey guys, so basically, I've been using this desktop computer for about 3 years now, and I've gotten several BSOD's in the 3 years that I've had it. I've noticed over the last several months though that when I occassionally get a BSOD now, there's no dump file created after for me to look at. I used the program called BSOD viewer in order to see what the problem is, but unfortunately, I haven't been able to see any new dump files since MARCH that tells me what the errors are. (I've probably had around 6 BSOD's in that time frame since then)
 
I've seen threads where people give you instructions on what to do to make sure the dump file is created, so I changed the system failure settings to create a 256 KB minidump file, and magically enough, I got another BSOD about an hour later, but still no file created. I'm trying to figure out if this is a driver related thing or software based, so I could use some help. Do I need to delete the old mini dump files to make room for new ones? Or any other suggestions?

A:No dump file created after BSOD in Windows 7....

Are you using Ccleaner or a comparable application?  The default settings for it deletes dump files...deeming such "nonessential".
 
Louis

2 more replies
Answer Match 58.38%

Hi,

I am having trouble finding the cause of some BSOD issues that have appeared recently on one of my systems. Any help would be greatly appreciated.


System Details:

Advantech ARK-3360F
Windows 7 Professional
Processor: Intel(R) Atom(TM) CPU D510 @ 166GHz
RAM: 2.00 GB


Initial error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: d1
BCP1: 00000000
BCP2: 00000002
BCP3: 00000000
BCP4: 88095E6D
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010515-11765-01.dmp
C:\Users\UNI OF WEST SYD\AppData\Local\Temp\WER-17937-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I had a look at the dump file which gave me the following:


Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\DUMP FILES R4\010515-11765-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: Wi... Read more

A:BSOD, BCCode: d1, Please help with dump file interpretation.

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

6 more replies
Answer Match 58.38%

Hi,

I've finally given up and looking to windows 10 experts to help :(

I randomly receive BSOD caused by tcpip.sys (so it says). For instance, i received one 10 minutes ago after waking up in the morning (5.30am AEST), turning my monitor on, pressing 'enter' to log on, and as soon as windows started loading after typing my pin code, it BSOD'd me.

I've used Bluescreen view that says its tcpip.sys related, but i have updated to the latest drivers on my ethernet ports. (my asrock z87 extreme 6 motherboard has 2 ethernet ports). The error can and does occur whichever ethernet port is being used, but just in case i keep one disabled.

Thanks, hope someone can help!!

A:BAD_POOL_HEADER BSOD, Dump File attached

Hi Groggubus,

Welcome to the 10forums

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

Uninstall Daemon ToolsDownload the SPTD standalone installer and follow these steps:
Double click the executable to open itClick on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please follow this suggestion for the BSOD
Please open BitDefender and go to the modules,Go to the firewall settings,Uncheck 'Block port scans in the network',Reboot your system <-- IMPORTANT

2 more replies
Answer Match 58.38%

Hello all,
My vista machine is randomly bluescreening and it appears it is only when the computer is first turned on as it is always in the morning.
I have attached the Dump file for someone to have a look at.
Specs of my machine are in my specs attached to my profile.
I think it has to do with the video card!
Thanks in advance!
 

A:BSOD Dump File Analyst Wanted

It's apparently an "IRQ_NO_LESS_OR_EQUAL" error. There is probably some sort of conflict with your video card or a stick of ram is bad(If you have 2x2Gb sticks it's stick two; if you have 4x1GB then it's stick three)
 

1 more replies
Answer Match 58.38%

Hey guys I just got a BSOD and was wondering if anyone could tell me the cause thanks in advance if anyone knows a good dump analysis program could you also give me a link .

A:Another BSOD Dump file analysis needed please

  
Quote: Originally Posted by Will2K9


Hey guys I just got a BSOD and was wondering if anyone could tell me the cause thanks in advance if anyone knows a good dump analysis program could you also give me a link .



These were caused by memory corruption. Either a bad driver is corrupting it or the memory itself is bad. Run Memtest to test yours

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

1 more replies
Answer Match 58.38%

I have been getting many bsods recently, and the main one is IRQL_NOT_LESS_OR_EQUAL. I don't always get it immediately upon booting up, most of the time its during the playing of a game. I have ran memtest and my results came back within an hour saying no errors. Here is what the dump file says:Microsoft ® Windows Debugger Version 10.0.10586.567 X86Copyright © Microsoft Corporation. All rights reserved.
 

Code:
Loading Dump File [C:\Windows\Minidump\032016-4296-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 10586.162.amd64fre.th2_release_sec.160223-1728
Machine Name:
Kernel base = 0xfffff802`bbe7b000 PsLoadedModuleList = 0xfffff802`bc159cd0
Debug session time: Sun Mar 20 13:42:04.598 2016 (UTC - 7:00)
System Uptime: 0 days 0:43:18.226
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
..........
*********************************************************************... Read more

More replies
Answer Match 58.38%

Hello everyone! I am hoping someone may be able to help me figure out what the heck is going on with my system. I have been getting the BSOD randomly for awhile now. I jotted down the "code" it displays when it happened the last time (just a few moments ago) that code is below.

STOP: 0x0000007F 0x0000000000000008 0x0000000080050031 0x00000000000006f8 0xfffff80001c56798

In addition I have rared the latest dump file and attached it to this post just encase that could be of any assistance.

My system.

Windows 7 64bit
6GB ram
750GB HD
2.7ghz dual core
EVGA 9400GT 1GB video card

Here is a link to my system's page on the emachine website,
eMachines Official Site - Desktop - ET1331G-03w Product Details

Any help would be greatly appreciated! Thanks!

Mike,

A:BSOD, with error msg and zipped dump file.

  
Quote: Originally Posted by mlthmp


Hello everyone! I am hoping someone may be able to help me figure out what the heck is going on with my system. I have been getting the BSOD randomly for awhile now. I jotted down the "code" it displays when it happened the last time (just a few moments ago) that code is below.

STOP: 0x0000007F 0x0000000000000008 0x0000000080050031 0x00000000000006f8 0xfffff80001c56798

In addition I have rared the latest dump file and attached it to this post just encase that could be of any assistance.

My system.

Windows 7 64bit
6GB ram
750GB HD
2.7ghz dual core
EVGA 9400GT 1GB video card

Here is a link to my system's page on the emachine website,
eMachines Official Site - Desktop - ET1331G-03w Product Details

Any help would be greatly appreciated! Thanks!

Mike,


Hello Mike Welcome to SF,

The Dump wasn't that helpful but still lets start with basics. Uninstall any third party Antivirus / Firewall installed in your system and see whether that makes any difference. Check whether you have any BIOS updates. Ensure that the machine is adequately cooled.

HardwareTroubleshooting







Quote:
Run the Memory Diagnostic & HD Diagnostic

Also i would recommend to run System Integrity Checker
Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW


Update the following Driver


Code:
pcouffin.sys Tue Dec 05 20:09:30 2006
Bugcheck Anal... Read more

4 more replies
Answer Match 58.38%

I made a post earlier about having random micro-freezes and now I am getting occasional bsod's. The latest said ntfs.sys etc... I have changed my video card 3 times (first two were ATI, latest is a GTS450 Nvidia). ALL drivers are up to date. Any MS hotfixes have been installed. Memory diagnostic shows no errors. I am at my wits end as I have been struggling with this for over 3 months. Can someone please take a look at the attached memory dump file for me?

Since it is over the forum limit, it is available for download at:

Download MEMORY.DMP.zip from Sendspace.com - send big files the easy way Click the ORANGE download bottom at the bottom of the screen.

Much appreciated,

David

A:BSOD/freezes. Dump File attached

David, read this tutorial and look at the last part of the first post. Make sure your computer is set for mini dumps. http://www.sevenforums.com/tutorials...en-forums.html
Many of us cannot work with the memory dumps.

Also read this tutorial for uploading all of the necessary files.
http://www.sevenforums.com/crashes-d...tructions.html

9 more replies
Answer Match 58.38%

Hello everyone!
 
I've got an issue that has been happening to me for over a year, but I've been so busy that I just never seem to have time to troubleshoot beyond some basic checks.  It's only bothersome when the computer gets started/restarted and since I leave it on most of the time, it's not usually an issue.
 
But I'm tired of it. And I know that the error is just a sign of more bad things to come if I don't get it resolved.
 
 
So with that, let me explain:
 
Whenever my computer starts or restarts from anything, (I could be doing windows updates or the computer could've sat all weekend shut off while I'm away; never been a common thread), it will shut itself down several times, (4 seems to be the average).  Sometimes it restarts before the Windows logo ever goes away, and at that point I don't get any sort of BSOD.  Then usually the last time or two it will make it all the way to the welcome screen but then receive a BSOD and restart.  Eventually the computer comes on and stays on, then I can use it for days or weeks without any sort of indication that anything is wrong.
 
I'm a heavier user as well.. usually have multiple browser windows open with several tabs, (Google Chrome typically but I alternate), along with several programs ranging from Office to Eclipse or what-have-you.
 
I have never really read through a dump file and when I took a look at this last one I received this morning, the only possible conclus... Read more

A:BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL (Dump File Attached)

The failures involving tcpip.sys indicate something is trying to connect to the Internet on boot up and can't. The pcw.sys error involves Performance Counters for Windows, which monitors system peformance.
 
It's better if you copy and past the debug log. Few people are willing to download and open an attached file, as we have no idea what the file could be, or do.

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Answer Match 58.38%

Hi all,
my PC has shown BSOD several times during last month (it never did in about 2 years).

My system is based on Seven Utimate 64, MSE installed and updated.

The error shown is 0x0000009f. It could be related to the fact that I use to hybernate ?

Programs running when I hybernate:SkyDrive
Dropbox
Google Drive
Torrent
Skype
LogMeIn

The only changes in my configuration was that some weeks ago I installed SkyDrive and changed my mouse with a new one (by Microsoft), but I don't think it could be the cause.

Thank you for your support !
Nazza

A:BSOD error 0x0000009f (DUMP FILE)

Code:
BugCheck 9F, {3, fffffa80076063f0, fffff80000b9c3d8, fffffa800af8d990}

*** WARNING: Unable to verify timestamp for asmthub3.sys
*** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys
Probably caused by : asmthub3.sys

Code:
0: kd> lmvm asmthub3
start end module name
fffff880`0829a000 fffff880`082bc000 asmthub3 T (no symbols)
Loaded symbol image file: asmthub3.sys
Image path: \SystemRoot\system32\DRIVERS\asmthub3.sys
Image name: asmthub3.sys
Timestamp: Wed Dec 08 10:14:14 2010 (4CFF5A76)
CheckSum: 0001E06C
ImageSize: 00022000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your ASMedia USB 3.0 Hub driver is rather outdated, and seems to be causing a few issues, it is best to update it from here:ASMedia Technology Inc. ????
What is the brand of your computer? Where is your Windows 7 sourced from? Was it pre-installed or did you install it yourself?

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Answer Match 58.38%

Hi Experts,
I have attached the the BSOD crash info as outlined on the page.
Your help in analysing the info would be very much appreciated,
beskio

A:BSOD 0x0124, help to analyse the dump file

IT appears that this install of windows is counterfeit, the product ID matches an Acer/Gateway/Packard while the motherboard seems to be an OEm ASrock board, please purchase a legal copy of windows format your drive and re-install using the new legal copy of windows.

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Answer Match 58.38%

Hi,

I'm hoping somebody can help me. I have windows 7 ultimate x64 and for a couple of months now I have had constant problems.

Usually it starts with firefox crashing, and always ends up with BSOD. Sometimes I lose the internet and windows colour scheme changes to basic. Other times I will just boot into windows and it will blue screen.

I have done a clean install and still had the same problems. I also bought a new hard drive and did a clean install on that but it still happens, and I also decided to buy a new motherboard as I thought that may be the problem, but after installing that and doing another clean install I still get the same problems.

The dump files say that it is ntoskrnl.exe causing the problems, I have attached my full dump folder.

Can somebody please help me as I have run out of ideas as to what could be causing the problem, thanks.

A:BSOD in windows 7 ntoskrnl.exe in dump file

Hi, Welcome to SF,

I guess the issue is with Memory.

Run the Memory Diagnostic & HD Diagnostic

Also i would recommend to run System Integrity Checker

Start > Run > CMD > Right Click and Run as administrator > SFC/ SCANNOW

Also if your using any third party firewall then try to disable them or uninstall them.


Description





Quote:

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffca006b230d0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80002a8fb8c, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000007, (reserved)



Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Documents and Settings\Owner\My Documents\My Pictures\New Folder\011910-27424-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a08000 PsLoad... Read more

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Answer Match 58.38%

I've been getting bsod every 7 or 8 hours, what do I do? I'm getting these three errors; monitor.sys, netio.sys, ntoskrnl.exe

Thank you so much,

Chad

A:BSOD errors; what are they and what do I do? Attach: dump file

http://www.sevenforums.com/crashes-d...tructions.html

Start here and then get back to us.
Make sure all drivers are up to date.

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Answer Match 58.38%

I have been getting many bsods recently, and the main one is IRQL_NOT_LESS_OR_EQUAL. I don't always get it immediately upon booting up, most of the time its during the playing of a game. I have ran memtest and my results came back within an hour saying no errors. Here is what the dump file says:Microsoft ® Windows Debugger Version 10.0.10586.567 X86Copyright © Microsoft Corporation. All rights reserved.
 

Code:
Loading Dump File [C:\Windows\Minidump\032016-4296-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 10586.162.amd64fre.th2_release_sec.160223-1728
Machine Name:
Kernel base = 0xfffff802`bbe7b000 PsLoadedModuleList = 0xfffff802`bc159cd0
Debug session time: Sun Mar 20 13:42:04.598 2016 (UTC - 7:00)
System Uptime: 0 days 0:43:18.226
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
..........
********************************************************************... Read more

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Answer Match 58.38%

My computer crashes are becoming more frequent - probably once or twice a week. Hard for me to diagnose because it works fine most of the time.

Often occurs right after Windows 7 boots up, although, has also occurred hours after having been on. Sometimes the computer just freezes up, tries to restart itself, but then has a disk boot error. Occasionally doesn't want to start up at all and says "disk boot failure". I don't think I always get a blue screen - sometimes it's black.

I'm guessing it is a hardware issue of some kind (although I don't know for sure) because I have reinstalled the OS about 3 times in the last year or two and each time I get random crashes. Even after upgrading from Windows XP to Windows 7.

I recently did a computer health check and it all turned out ok. My harddrive was all good, no bad sectors or anything. I have tested the RAM with Windows 7 memory check tool. I have done dskchk and sfc/scannow - no issues.

So, now I want to see if the crash dump file can tell me anything. I went to "C:\windows\minidump". Oddly it doesn't show anything for the crash I had today, but it shows that I had a crash yesterday so I right clicked on the dump file to zip it and upload it here, but it won't let me zip the file. It says "file not found or no read permission" when I try to zip it.

Anyway, I uploaded the file that the DM log collector created if that tells you anything. Did that also get the crash dump fil... Read more

A:Random crashes BSOD, dump file won't zip

Code:
BugCheck F4, {3, fffffa8006155b30, fffffa8006155e10, fffff80002dc9270}
0xF4 bugchecks indicate that a critical object necessary for Windows to function has been terminated for whatever reason.

Unfortunately I cannot analyze much of this bugcheck with Small Memory Dumps, therefore Kernel Memory Dumps would be useful.

Follow these instructions on how to change to Kernel Memory Dumps.

Dump Files - Configure Windows to Create on BSOD

Once changed wait for another BSOD, then upload the new dump file to a file sharing website like OneDrive.
The new dump file will be located in C:/Windows/memory.dmp.

Don't zip it up as it corrupts the dump file by compressing it.

In the mean time, whilst you wait for another BSOD I recommend running these tests as failing drives and bad RAM can cause these issues.

Memtest86 will test your RAM



   Information

Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing

Run a Disk Check to scan for errors



   Note

Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
If it finds errors reboot and run the scan two more times

Run SeaTools to see if your HDD or SSD is failing

Post back the results.

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