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# Computer won't restart: "Root cause found: Boot critical file D:\CI.dl

Q: Computer won't restart: "Root cause found: Boot critical file D:\CI.dl

I was using the computer when all of a sudden it shut down. When I turn it back it on, it automatically tries to do a Startup Repair. After several minutes, I get the message: "Startup Repair cannot this repair this computer automatically." When I click on "View problem details," everything looks fine except for "Root cause found: Boot critical file D:\CI.dll is corrupt." This happens every time I try to retart the computer. I've tried System Restore and System Image Recovery to no avail.

A: Computer won't restart: "Root cause found: Boot critical file D:\CI.dl

1. Insert the Windows installation DVD into the DVD-ROM; Click Exit if the auto-menu pops up.
2. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
3. At the command prompt, type the following command, and then press ENTER:
sfc /scannow

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Anyone well-versed in this obscurity?

Windows keeps track of performance of bootup/startup, standby state & recovery therefrom, Shutdown.
My Thinkpad X120E of late has a very consistent pattern of "Critical" flags in the performance logs but the automated RootCause identification appears to be unproductive.

Where else can I look to see what is hanging the process? When I look under "System" Event logs there is little of interest there and nothing I can easily correlate with the below.

No hardware changes to the laptop. Only Windows 7 updates-du-jour

Example log entry below. This is found in the MMC, Event-Viewer/Application & Services Logs/Microsoft/Windows/Diagnostics-Performance/Operational

Boot Duration / Startup
Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 9/29/2015 7:06:43 AM
Event ID: 100
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: Shire-X
Description:
Windows has started up:
Boot Duration : 113499ms
Incident Time (UTC) : ‎2015‎-‎09‎-‎29T12:04:15.890000700Z
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>

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Whenever I restart/reboot my computer, I ALWAYS get this "found new hardware" message for an ethernet controller. I was given the computer by my "boyfriend" (who's into the whole "hacking" deal) and quite honestly I have NO CLUE what's in it. I run Windows XP. Could someone please help me find out what's going on? Thanks!!!

http://forums.techguy.org/t99365/s8cc55753efab6a82c7454558469a5078.html

1 more replies

Whenever I restart/reboot my computer, I ALWAYS get this "found new hardware" message for an ethernet controller. I was given the computer by my "boyfriend" (who's into the whole "hacking" deal) and quite honestly I have NO CLUE what's in it. I run Windows XP. Could someone please help me find out what's going on? Thanks!!!

Sorry, I guess I should have put this in the HARDWARD section...my bad!!!

A:Everytime I restart my computer, I get a "found new hardware" message...WHY???

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Hi there, can anyone please help me?I am totally new to computers, have vista home basic. When I start my computer in the morning it comes up saying boot critical file corrupt. I go throught the motions of searching for a solution and it says the following:

Bugcheck c000021a
Parameters = 0x8c40140, 0x0
0xc0000001, 0x1004c8.
Boot critical file corrupt.

Repair action: File repair
Result: Failed, error code - 0x34
Timetaken = 3588 ms

Repair action: Sysyem restore
Result: Failed, error code = 0xe
Time taken = 44944 ms

Repair action: Systems File integrity check and repair
Result: Failed: Error code = 0xe
Time taken = 14102 ms

I am told to shut computer down, and when I restart everything is fine. Does anyone know what this is and how to fix it?
Any help very much appreciated1!!

A:Trouble starting computer (Boot critical file corrupt).

boot from the vista dvd
on the bottom left of the install screen
click on the repair option
run
chkdsk /r

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Hello I am in a bit of jiffy here.

Today when I tried to start up my computer everything started out well, Bios started, checked to see what I have plugged in for CD and Hard-drive(so just normal stuff), but when It started up windows it automatically took me Startup Repair. This was unusual though as this has happened before I though it would run it's course and start up after not actually detecting any problems.

I checked back after 3 hours later to see it still trying to "Attempting Repairs"

So i restarted the computer and when the repair started again I clicked cancel and went into a few more options (open command, start from a different point in time, Windows memory Diagnostics, etc.) and ran the Windows memory diagnostics tool. After a few minutes it was done but didn't give me any information.

Computer restarted so I cancelled the scan again. This time I went to diagnostic and repair details. Every test says the same thing completed successfully. Error code = 0x0, and t the end it comes up with this Root cause found: System volume on disk is corrupt.

After It told me the root cause I did what most people do and went to see if I could find a fix
Trying sfc /scannow came up with "There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again.
trying chkdsk c: /f /r gave me a different error "Failed to transfer local logged messages to the event log status 50."

It also states "Wi... Read more

A:Root Cause Found "System volume on disk is corrupt"

Hi, and welcome to the forums.

Well, before anything else, you might boot your repair disk and copy/backup all your files to an external drive.

There are several posts in the forums that sound similar to yours, searching for "corrupt windows system". If you rebooted, not waiting for it to complete the repair process, I would restart that and give it all night as windows is not the speediest at checking obvious stuff (Repair Install).

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This error occurs every time I logon, and it happens only when my computers connected to the internet. So I can basically use it on safe and normal mode aslong as the internet is turned off. I do not have access to a Recovery CD or 5 days within the restore point before the problem existed.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_21
Run by Jesse at 0:22:54 on 2012-09-19
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.61.1033.18.1013.317 [GMT 10:00]
.
AV: ESET NOD32 Antivirus 4.0 *Enabled/Outdated* {CB0F8167-5331-BA19-698E-64816B6801A5}
SP: ESET NOD32 Antivirus 4.0 *Enabled/Outdated* {706E6083-750B-B597-533E-5FF310EF4B18}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Windows\system32\svchost.exe -k bthsvcs

A:"Critical Problem Restart in 1 Minute"

Hello, and welcome to TSF.

I am currently reviewing your log. I will be back with a fix for your problem as soon as possible.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please be patient with me during this time.

19 more replies

A "Critical System Warning" keeps popping up saying I have: a trojan.Win32.Agent.azsy; [email protected] worm; W32.Pavsee.c virus and more. Ran AVG 8.5.392 no threats found. Updated AVG and ran again with same result. Each time I respond to the Critical System Warning it leads me to a site where they try to sell me a package. Who do I believe.
Hijack This log follows.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:26:15 PM, on 8/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe

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My computer had been working perfectly until now. I carried it in my backpack for a little bit, and when I tried turning it on at home, a black screen came up saying "Operation System Not Found." What's wrong??

I hardly know anything about fixing computers. I obviously didn't meddle with the operating system or whatever. I really don't know what's wrong.

I remember you're supposed to press the F2 key. I did, and a screen came up that's titled "Insyde H2O Setup Utility Bios Version R029Q2." I have no idea what that's about so I didn't do anything else.

I'm using a Sony VAIO laptop with Windows Vista.

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

Quote:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: http://www.carrona.org/malware.html (read the details at the link)

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I am getting the following error and it loops: "file is missing or corrupt windows root system32 hal.dll"

When I try and run the windows cd and either wipe or repair the error it tells me that the "the setup did not find hard drive disks"
Now I am thinking the hard drive is defective?? Or do I have a virus???

A:"file is missing or corrupt windows root system32 hal.dll"

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in safe mode it indicated a file is missing <windows root>\system32\had.dll

i went into the safe mode and it gave the option to start in safe mode in XP or windows and when I tried to enter under XP it said it was missing and to find and reinstall it.

is there a way to reinstall it.

A:Solved: missing a file " windows root\system 32\had.dll "

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Hi, just the other day I made a fresh Windows installation from a clean official ISO and after applying all the updates, installing my drivers and then making a clone with CloneZilla I noticed that the root of the system drive had (among the usual bootmgr, bootsect.bak, hiberfil.sys and pagefile.sys) also a file by the name of ZCVEN (without any extension). It is listed as a system file and there is no other information about it under Properties. What is most suspicious is that I cannot find any information about this file on Google either.
It's not so much that I am worried that it is a virus as much as I am curious now just what exactly it is, and if it's safe to remove it. The file size is 407 KB and has a modified date just several hours after the rest of the system files.

I looked on my brother's laptop who made an installation from the same ISO file and he has a similar file called "LZJWE" only slightly smaller in size, so likely the file name is randomly generated. At this point I am just wondering if this is a part of Windows or created by some other software.

Thanks for any insight

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I have a icon in my system tray and it keeps flashing and says "Critical System Errors", if you click on it it takes you to a web site to down load "security" software. Please help....

Logfile of HijackThis v1.99.1
Scan saved at 7:19:57 AM, on 12/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\carpserv.exe
C:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\AOL\1122166007\ee\AOLSoftware.exe
C:\Program Files\Windows Defender\MSASCui.exe

A:Icon says "Critical System Errors" - HJT file posted

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i have had this virus before, but i can't remember how i got rid of it and i notice that a lot of people seem to do it with log file things.
its the "Critical System Error!" pop-up thing that says you have a virus and re-directs you to its VirusBurst software to make you download it.

Hi

http://siri.urz.free.fr/Fix/SmitfraudFix.zip
Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd

Reboot your computer in Safe Mode.
If the computer is running, shut down Windows, and then turn off the power.
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.

Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection

The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cl... Read more

1 more replies

I use COMODO's free firewall on my computer. An Ad-Aware scan returned the following "critical object":

Category: Misc
File: C:\Program Files\COMODO\Firewall\s1.tmp

I placed this file in quarantine.

Is it normal for this file to be considered "critical"? Is this anything I should be concerned about?

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I am constantly getting a critical error and the message pops up that the computer will restart in 1 minute. After searching the event Viewer, I have found these Errors
1 - Application error - Faulting application lsass.exe, version 6.0.6001.18000, time stamp 0x47918d7c, faulting module msvcrt.dll, version 7.0.6001.18000, time stamp 0x4791a727, exception code 0xc0000005, fault offset 0x0000a11d, process id 0x2b4, application start time 0x01c8e9511222e1a9.

2 - Wininit - A critical system process, C:\Windows\system32\lsass.exe, failed with status code 255. The machine must now be restarted.

I have an Acer Extensa 4620 with 2GB RAM, 120 GB HD Dual Core 1.46
Vista Home Premium Version 6.0 Build 6001: SP1

Any help would be greatly appreciated.

Thanks
Ken

A:Your Computer has encountered a Critical Error and will restart in 1 minute

have you scanned for spyware

17 more replies

So, I was playing a game called Battlefield 2, and it was a little laggy, it was pissing me off so I restarted my computer. I don't know if this screwed something up, but instead of re-booting up, my computer told me that a file in the system 32 folder or around there (It's called system, I think) was corrupted or missing.
Whoop dee doo. I've had like this happen way too much, and I'm incredibly tired of re-formating. I do NOT want to re-format and re-install it, PLEASE, GOD, NO!

So, it told me to put in my windows CD and push "R" to repair it. So, I did, but that gives me a nice command line, and I don't exactly know what to do.

I tried restarted, and now without any error it just brings me to the blue windows XP screen before the computer goes to your desktop, but it just stays there without actually..going to my desktop and letting everything function. So, what do I do now? Is there any way to replace this file, or am I gonna have to re-format?

A:Computer does not boot up, A file in my windows folder is "Missing/corrupted"

hey there killaer

they only thing thing that comes to mind is (F8 ) and useing the (The Last Good Configuaration ) option

when you use thr repair dose it not tell you wich drive your software is on / profile ??

it should give you the option as in ( 1 c;/win) or something to that affect , maybe you need to slow down and read what the options are

i know this can be very frustrating but sometimes good things come to those that stop and smell the pc chips and stand back, look, read ,and reread

i have learned this lesson many times !!!!!

hope things work out

Mike

7 more replies

Who should read this bulletin: Customers using Microsoft® Internet Explorer

Impact of vulnerability: Six new vulnerabilities, the most serious of which could enable an attacker to execute commands on a user’s system.

Maximum Severity Rating: Critical

Recommendation: Customers should install the patch immediately.

Affected Software:

Microsoft Internet Explorer 5.01
Microsoft Internet Explorer 5.5
Microsoft Internet Explorer 6.0

http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS02-047.asp

A:Latest "critical" Security patches: ... Dec 11: Virt Machine; Dec 18 XP critical

16 more replies

Hi All,

I'm having some issues with WinDBG and a crash dump analysis for a Windows Phone 10, so I hope someone could answer this question here.

Background information:
Recently I bought a brand new Lumia 950 XL Dual SIM phone which keeps restarting over and over on a very random basis. After reading several threads it turns out that many people are suffering from the same issue and generic remediation steps are not working
at all. This includes using Windows Device Recovery Tool, turning off certain features such as WiFi & Bluetooth, SD card usage, etc.
After troubleshooting this issue for a while I decided to get on with Field Medic application which clearly indicated a 000000F9 crash. Unfortunately this didn't tell anything too specific so I captured a minidump from the phone and went straight to WinDBG
for further analysis.

Now my issue is that although I can load the crashdump into WinDBG, I'm unable to get the appropriate symbol files as WinDBG is constantly complaining about not finding the required files. I've changed the required sympaths as necessary so I've been trying
to use the official MS online repositories but WinDBG just doesn't want to cooperate and get the files. Unfortunately I couldn't find an offline symbols repository for Windows Phone 10 and therefore I'm stuck with the analysis. The symbols would be required
in order to nail down the root cause making the 0000009F crashes. So far I can only see that this is possibly a driver re... Read more

More replies

Hello there,
A friend of mine said that her computer had been acting up, so she was planning on taking it to Best Buy to let the Geek Squad take a look at it and fix it. I've had problems with the Geek Squad's service in the past, so I offered to take a look at her computer for her, and if what I found was beyond what I could do then she could take it in. First thing I noticed was a lot of programs on startup, but that's easy enough to fix. Went to the browser (IE at the time) to grab avg and mbam, and noticed that the default page was set to this "Swag Bucks" site, and that there was a "Swag Bucks" toolbar on the browser as well. Decided to get Firefox first, and as soon as it was finished installing, the "Swag Bucks" toolbar installed itself on that as well. Uninstalled anything and everything that I could find with Swag or Bucks in its name, and set up multiple runs of avg and mbam. Once those were done, I decided that I'd check for any rootkits while I was at it, since it seemed like Swag Bucks was an easy vector for malware given that it was already redirecting to its page from any other search engine and "tracking shopping habits." It seems like it bills itself as a shopping tool that rewards you for using it, searching through it, and buying stuff from the links it provides. I installed and ran RogueKiller just to see if anything popped, and it came back with a couple of registry keys, a couple of files, and a page on how to remove ZeroAccess. Went with ComboFix next, ... Read more

A:Cleaning computer for a friend, found ZeroAccess, root.mbr, browser redirects

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11 more replies

Hi,

I have a lenovo laptop "ideapad S10e". But it started acting weirdly when I turned it on this morning. I'm hoping someone knows what's going on.

When I start up and login, I get a message saying:
"The instruction at 0x76124CC3 referenced memory at 0x76124CC3. The required data was not placed into memory because of an I/O error status of 0xc000009. Click on OK to terminate the program."

If I press okay or close the dialog, another message comes up saying:
"Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now"
And then it restarts, and brings up the same message again.

I've tried opening it in "safe mode", but it did the same thing again.
Yesterday it was working fine. I installed the latest quicktime software from the apple website, and I also plugged in a new wireless keyboard and mouse. I don't know if that has anything to do with it. But I didn't go to any suspicious/illegal sites that would have viruses and stuff on them.

If I need to give more information, I'm more than happy to I just don't know what's helpful.

Thankyou in advance! I have no idea what to do.

A:"critical problem" won't allow computer to start up - reference memory

Do you have your Windows 7 installation disc?

3 more replies

HP Pavillion All In One 23 computer.

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Can someone look at these logs for me?
Deckard's System Scanner v20071014.68
Run by Carmen on 2008-04-25 23:19:28
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 3 Restore Point(s) --
3: 2008-04-26 01:21:29 UTC - RP265 - Removed MythWar
2: 2008-04-24 18:44:27 UTC - RP263 - Windows Update
1: 2008-04-23 17:27:55 UTC - RP262 - Scheduled Checkpoint
Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 895 MiB (1024 MiB recommended).
-- HijackThis (run as Carmen.exe) ----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:22:19 PM, on 4/25/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Acer\Empowering Technology\SysMonitor.exe
C:\Program Files\SiS VGA Utilities\SiSTray.exe
C:\Program Files\Lexmark 2500 Series\lxddmon.exe
C:\Program Files\Lexmark 2500 Series\lxddamon.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\AIM\aim.exe

A:PC-AntiSpyware, "Warning: Your computer may have critical errors"

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft® Windows Vista™ Home Premium (build 6000)
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) D CPU 3.00GHz
Percentage of Memory in Use: 69%
Physical Memory (total/avail): 894.94 MiB / 270.73 MiB
Pagefile Memory (total/avail): 2045.26 MiB / 889.23 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1902.42 MiB

C: is Fixed (NTFS) - 69.77 GiB total, 25.66 GiB free.
D: is Fixed (NTFS) - 69.52 GiB total, 69.43 GiB free.
E: is CDROM (No Media)
F: is Removable (No Media)
G: is Removable (No Media)
H: is Removable (No Media)
I: is Removable (No Media)

\\.\PHYSICALDRIVE0 - Hitachi HDS721616PLA380 ATA Device - 153.38 GiB - 3 partitions
\PARTITION0 - Unknown - 9.76 GiB
\PARTITION1 (bootable) - MS-DOS V4 Huge - 69.77 GiB - C:
\PARTITION2 - Installable File System - 69.52 GiB - D:

\\.\PHYSICALDRIVE2 - Generic USB CF Reader USB Device

\\.\PHYSICALDRIVE4 - Generic USB MS Reader USB Device

\\.\PHYSICALDRIVE1 - Generic USB SD Reader USB Device

\\.\PHYSICALDRIVE3 - Generic USB SM Reader USB Device

-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

AV: avast! antivirus 4.8.1169 [VPS 080... Read more

2 more replies

It seem I have the same problem as GW7777 C;\CI.dll Corrupt if any one could help I would really appreciate it. I have a Asus 64 bit laptop. When I tried Sfc/ scannow it kept telling me one is pending. I tried the dvds that came with the laptop but they wont even open up please help

A:Boot Critical File

Will anyone help me here?

9 more replies

My internet stopped working tonight, so I restarted it. When it restart it went directly to Startup Repair, it wasn't able to automatically fix anything. I've tried restarting it and even removed the hardrive and it does the same thing. I can't get past the startup repair screen. It is more or less shutdown and restart, contact the administrator or your computer provider. The "root cause" seems to be the following:

Boot critical file C:\Windows\System32\Drivers\uolbyzn.sys is corrupt

Any thoughts would be greatly appreciated. I am running on Vista Home Basic

A:Need Help:Boot Critical File C

Hello,

This is very strange. Normally from this position we would insert the Windows CD, boot to the Recovery Console and we would send you a list of commands to copy back the file from your Vista DVD. However, I do not have this file on my working Vista Home Premium, and searching Google comes up with not a single hit. It is a bit strange for a virus, but I suppose it could be. It is not any normal System file, or any normal file of any program. It is not even showing up in manual virus removal websites. Also, have you tried Safe Mode and Last Known Good Configuration?

Richard

10 more replies

I have a system that I am tring to load Windows XP Pro on. Now I am running Windows 2000 Professional. I have the full blown XP Pro disk, but I am just trying to ungrade so I don't lose my data. I keep getting an error message.

Setup was unable to create, locate, or modify a critical file (C:\boot.ini) needed to start Windows XP. The parametrer is incorrect.

More replies

I've got a problem. This laptop starts over after reboot, within 2 minutes. Gets the error: Windows has encountered a critical problem and will restart in one minute.

MS Security Essentials thinks it has SIREFIR. But wont clean. I cant get MALWAREBYTES to run.

Would hate to reinstall... Attached is FRST log.

What's my next step?

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 25-07-2012 01
Ran by SYSTEM at 25-07-2012 11:22:11
Running from F:\
Windows 7 Enterprise (X86) OS Language: English(US)
The current controlset is ControlSet003

========================== Registry (Whitelisted) =============

HKLM\...\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [30040 2009-02-26] (Microsoft Corporation)
HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [141848 2009-09-23] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [173592 2009-09-23] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [150552 2009-09-23] (Intel Corporation)
HKLM\...\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device... Read more

A:Restart loop: Windows has encountered a critical problem and will restart in one minute

Please do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
HKLM\...\Run: [] [x]
C:\Windows\Installer\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}
C:\Users\Project 9\AppData\Local\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}
endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.While you are still booted into System Recovery Options run FRST.

Type the following in the edit box after "Search:" so it looks like this:

Search: services.exe
Click Search button and post the log it makes to your reply.Reboot Normally.

2 more replies

Hello everyone,

I have searched around a bit to see if others have ran into this problem, but I have had no luck so far. When I start my computer, it pops up with the standard menu it uses when an OS error has caused a restart. I can't get it too load windows using safe mode, last known good configuration, or normal mode. I never even see the windows loading screen, it restarts immediately.

Here is what I have tried:
1) I ran a check disk using the recovery console but it did not fix the problem.
2) I manually backed up the SYSTEM, SAM, DEFAULT, SECURITY, and SOFTWARE files from the root\windows\system32\config folder. I then replaced those files with ones from a few days ago located in the root\system volume information\ folder. It did not fix my problem.
3) I'm about to re-install windows when I decide to press f8 on boot and disable automatic restarts on system failure just to see if I'm missing some sort of BSOD. Windows completely loaded without any problems.
4) This confused me so I reversed the actions I took in step 2 (above) just to see whether it would boot with the original files as long as I chose "Disable Automatic Restarts on System Failure." It loaded windows without a problem.
5) I restarted to see whether it would boot normally or not. Again, it wouldn't load windows with any options other than the "Disable automatic restarts on system failure" option.

At this point, I'm pretty confused. Could the OS be mistakin... Read more

A:Automatic Restart on Boot Unless I choose "Disable Automatic Restart",,,,

Any ideas? I can just re-install, but I want to figure this out. It seems so odd to me. Thanks!

Jake

1 more replies

In a stupid moment I ran an exe which probaly contained malware... I saw MSE popping-up a warning that it detected 2 virus infections but before I had the chance to click "Remove it" the PC rebooted. It got into an endless loop of failing to repair startup issues. Within the log file, there was a bit of helpful information, ?Boot Critical File d:\ci.dll Corrupted?. Searching Google I found it is probably a rootkit or something like that.

From the recovery console i tried following things:
I tried restoring to the previous system restore point.
I tried restoring the ci.dll with sfc /scanfile=d:\ci.dll but that fails with the message: "There is a system repair pending which requires reboot to complete..."
Then I tried restoring the master boot record using bootsect /nt60 d: but that failes with the message "... The update may be unreliable since volume could not be locked during the update: Access is denied".
I also tried running FRST64.Exe but that crashes during the scan: "Line 3294 (File F:/FRST64.exe) Error: Error in expression"

Anybody who can help resolve this or is the only way out a clean install and does that guarantee that the rootkit is removed?

A:Boot Critical File c:\\ci.dll Corrupted

Well, the problem is resolved. I stumbled right after writing this message on the following article:http://blogs.technet.com/b/mmpc/archive/2011/06/22/don-t-write-it-read-it-instead.aspxSo the fix was as easy as running bootrec.exe /fixmbr

1 more replies

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I suspect that I am infected and would appreciate your help and guidance on this.

Thank you.

Jan Soall

A:Boot critical file c:\ci.dll is corrupt

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

34 more replies

i!

I have tried to solve this problem by myself but I dont get anywhere, so I need experts help. Recently my computer have blue screened a couple of
times: Usually when I run Pro Tools (music program) for some reason and used Internet at the same time. And yesterday it
went blue for the last time. Now when I try to restart the computer says it will try to fix the problems but it cant. My
computer only starts normally when use the last option (dont remember what it is called) in the boot option menu. So ive
downloaded the farbar recovery tool and it ran perfect. I will post the file here.
And also i should add, I?ve tried to run ESET online and it found a kryptik.PMR trojan!
So here is the post from farbar tool:

Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1
Ran by SYSTEM at 2011-06-27 08:48:55
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry ==========================

HKLM\...\Run: [EeeStorageBackup] C:\Program Files (x86)\ASUS\Asus WebStorage\BackupService.exe [947472 2009-08-24] (ECAREME)
HKLM\...\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe [617856 2009-07-30] (ELAN Microelectronic Corp.)
HKLM\...\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [323072 2009-08-11] (AlcorMicro Co., Ltd.)

A:boot critical file c:ci.dll is corrupt

Hi,Welcome and I will be assisting you with this issue.Open notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
Folder: C:\Users\All Users\oB28601HbLnM28601
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options.Run FRST and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Also restart and let the computer boot normally and tell me how it went.

2 more replies

A computer of a family member of mine has recently started showing the following message :
_____________________________________

Boot critical file is corrupt.
Repair action. File Repair

Result failed. Error code = 0x2
_____________________________________

I can still use windows fine, however this is a big nuisance, and i can think of no explanation of why this is happening. I have installed no new apps or hardware of any sort in the recent months either.

It is running Windows Vista Premium [ No service pack ]

I was wondering if anyone has had this problem, or if anyone knows how to fix this problem ?

Oliver

[ apologies if this thread is in the wrong area ]

A:Boot critical file is corrupt

Try startup repair and SFC. And install SP1.

Startup Repair
System Files - SFC Command
http://www.vistax64.com/software-too...heck-tool.html

1 more replies

Hi,

PC spec - Windows 7 Pro (32-bit) Intel Core 2 Duo, 4GB Ram, 2x 250GB HDD

I think I have succesfully removed a Root Kit virus using Kaspersky TDSS Killler but would just like to make sure no other malware etc remains. I'll explain from the beginning.

1. PC was running fine then Windows start-up repair appeared. In the diagnostic & repair details it spotted an error - Boot Critical File E:\CI.dll is corrupt

2. could not repair, restarted, PC would'nt boot up

2. I searched online and found a thread recommending to use Kaspersky TDSS Killer.

3. the thread advised to boot-up with signature verification disabled (F10) - This worked but before I could use the TDSSKiller, the PC crashed. There was also several Trojans and worms being detected, eg: W32/Blaster.worm by what looked like windows defender, but not sure - having searched google about these, it may be a fake Anti Virus software running. I read W32/Blaster.worm does not affect windows 7? and nothing is being found on scans.

The signature verification option did'nt work after that PC crashed

4 Instead I created a windows recovery CD using a different PC - this allowed me to start the PC into Command Prompt MS DOS.

5 I ran the TDSS Killer Software directly from the a CD - after scan finished it said something about MBR, and use standard boot option, (sorry can't remember exact line) I clicked on yes to use standard.

6 PC restarted again as normal and everything seems to be running fine.

More replies

The problems started yesterday when my computer went to blue screen and automatically shut down and restarted. This happened twice, then I did an AVG scan in Safe Mode. It placed several infections and a few malwares into the virus vault. However, it "did not test" dozens of files because they were "locked". There were Boot directeries that were listed among the locked files.

I restarted in Normal Mode, and got a message that Windows found a malicious file and "partially removed" it. When I clicked on the message to find details about the file, this webpage popped up: Encyclopedia entry: TrojanOS/Alureon.A - Learn more about malware - Microsoft Malware Protection Center
So the infection was TrojanOS/Alureon.A (edited to add: the smiley face appears where : D [without the space] is in the trojan filename)

About an hour later, the computer crashed and restarted again, then again a few minutes later. I did another scan and no malicious files were found.

When I turned the computer on 20 minutes ago, I got a screen telling me that the computer was unable to start, and Windows was searching for solutions. It apparently worked because I'm using the computer now. However, when I clicked to see the details of what happened, I saw this: "Boot critical file c:\windows\system32\kdcom.dll is corrupt".

So I don't know if it fixed the file or if it's still corrupt. I'm concerned my computer will have trouble rebooting. Thanks for any help in... Read more

A:Boot critical file is corrupt

Yes, use bootable Defender. I would later replace AVG crapware with Microsoft Security Essentials.

Work through Troubleshooting Windows 7 Failure to Boot.

If the infection doesn't clean up then post it up in our Security forum for expert help with specialized scans.

9 more replies

Sup guys, every time i turn on my PC or restart it jumps to Windows is loading file and then starts doing start up repair and later on it would show me error log:

Root cause found:
Boot critical file C:\\ci.dll is corrupt

And then it would say:

Repair action:
Repair the file

What should i do?

A:Boot Critical File c:\\ci.dll Corrupted - HELP!

Another one?

There have been a few of these lately.

CI checks for unsigned drivers and checks that various system files haven’t been mucked about with by any nasties.

Suggest you try running sfc SFC /SCANNOW : Run in Command Prompt at Boot

Try a malware scan from a bootable a/v Avira AntiVir Rescue System - Download

If necessary replace ci.dll from another source e.g installation dvd.

9 more replies

Hi my inspiron 1525 dell laptop keeps on shutting down . When restart repairs scans it comes up with the following errors

Root cause
Bugcheck C000021A
Boot Critical file is corrupt
Repair action :file repair
Result Failed error code=0x2

My Norton security is now not working due to the error

Can anyone help me

cheers cait

A:my boot critical file is corrupt

hi i did a restart scan and everything is ok now ... thank god

2 more replies

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I suspect I have the exact same problem as referenced by Jan Soall and solved by m0le and farbar (http://www.bleepingcomputer.com/forums/topic396014.html). My computer is also a Toshiba and does not come with a disk to re-install Windows. I've picked up right where farbar started assisting on the thread and have downloaded and run frst64.exe. The resulting log is below.

Thank you SO MUCH for helping me with this.

Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1
Ran by SYSTEM at 2011-06-27 09:22:06
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry ==========================

HKLM\...\Run: []
HKLM\...\Run: [IgfxTray] C:\windows\system32\igfxtray.exe [161304 2010-05-11] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\windows\system32\hkcmd.exe [386584 201... Read more

A:Boot critical file c:\ci.dll is corrupt

Hi Adam Liebman,Welcome to this forum and apologies for the delay.Open notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options.Run FRST and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Also restart and let the computer boot normally and tell me how it went.

6 more replies

I just upgraded from Vista Home Premium to Win7 professional x64 hoping to fix the above mentioned problem. After a complete re-install Im getting the same errors.

Im not sure of the proper terminology here, but during startup the computer does a scan of all hardware and "Volume 0" has a "failed" message.

The odd thing is that sometimes after a few restarts and pointless boot menu visits the computer starts up fine.

I tried windows repair feature by booting from the disk, but when I get to the window where i select the operating system to repair, its empty. Drive C, where the operating system is, is not showing.

I have a feeling that the hard drive itself has gone bad and is very unstable. Please let me know if I'm missing something or we just need to get a new HD.

Thank you

What type of hdd do you have. For example if you have a Seagate drive, there is software you can run to do a diagonostic on the hdd before the operating system boots.
This would be a good idea, especially if you were having same issues when Vista Home Premium was installed first.

Do you have more than one hdd installed. If yes, make sure in BIOS settings, the proper drive is selected for First Boot. And better yet make sure its the only drive attached when booting.

9 more replies

Hi. Whenever I'm asked if I wish to shut down and reboot now (after, say, uninstalling a program), I say 'yes'. More often than not, however, my restart only gets as far as the 'enter BIOS' screen (is that the POST screen?). To proceed, I have to press the reset button next to my main 'On' button.

Can anyone suggest why this is? Mine's is a new self-build which I'm very proud of bar this wee glitch...

My thanks in advance of any guidance offered.

A:"Restart computer now?" - fails to restart

This post is about a similar problem:
System hangs on soft start. Cold boot works fine - Prebuilt - Systems

A BIOS update fixed the booting but it was not without hassles. You might check if there's a BIOS update for your motherboard. Also see if there's a way to go back to how it is currently if the update fails. There's always some risk with these firmware updates.

Edit: But I'm a software guy. Hang on and see if you get better answers from some of the hardware gurus here.

Edit2: as a work-around, when you don't need to use the installed program right away, click to decline the reboot. Most of the time it's rebooting to let go of files used during the install and will just delete them prior to log on. Some programs actually need the reboot to work. But if a warm boot consistently works from the Start Menu you may save the risk of a BIOS update. Unless it's another issue. But I suspect it's a BIOS glitch.

9 more replies

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I would appreciate some help and guidance on this. Thank you.

A:[SOLVED] Boot critical file c:/ci.dll is corrupt

This error has been known to be caused by Windows Updates. Every reference I've read on that issue required a re-install of Windows 7 since nothing else worked.

Provided you've taken the sensible precaution of backing up your files before that happened, re-installing will not involve losing anything. Better still, if you've created a "System Image" which Windows 7 allows you to do (& which everyone should do as soon as possible after installation), restoring Windows will be even easier.

14 more replies

Received a rather alarming error message when I tried to boot up my laptop earlier, after the first restart post-antimalware doctor removal.

Error message reads as follows: "Boot critical file c:\windows\system32\drivers\grpwcyi.sys is corrupt"

I have no Vista install disk, as it came pre-installed on my HP hard drive. Am I completely screwed, or is there some way to fix this that I haven't thought of yet? Any help whatsoever is appreciated.

A:Boot Critical File for Vista 32x is Corrupt!

grpwcyi.sys is not a legit file, so you're still infected.With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

1 more replies

I was surfing the net with Firefox just after an update. When suddenly my laptop restarted and started a Startup Repair. I let it run but it still repeated so i tried to do a system restore, but that didn't work either, I even tried to run sfc /scannow which told me to restart my computer. Right now, I'm using my friend's computer looking for solutions when i came upon another thread on this site with the same issue. And feel that I might have the same problem.I read through the thread and followed it up to the getting a scan with the Farbar Recovery Scan Tool x64, but stopped their.Here's what I received:-----------Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1Ran by SYSTEM at 2011-06-25 00:09:17Running from G:\Windows 7 Home Premium (X64) OS Language: English(US) The current controlset is ControlSet001========================== Registry ==========================HKLM\...\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [320000 2009-04-09] (AlcorMicro Co., Ltd.)HKLM\...\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe [617856 2009-07-30] (ELAN Microelectronic Corp.)HKLM\...\Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [500208 2010-03-06] (Adobe Systems Incorporated)HKLM\...\Run: [IgfxTray] C:\Windows�... Read more

A:Error: Boot Critical File c:\ci.dll is corrupt

Hi,Welcome to this forum.Your log(s) show that you are using so called peer-to-peer or file-sharing programs. These programs allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."Removal InstructionsOpen notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
2011-06-23 09:34 - 2011-06-23 09:34 - 0000000 ____D C:\Users\Steven\Desktop\ESO_v375
2011-06-22 21:49 - 2011-06-22 23:07 - 2726873889 ____A C:\Users\Steven\Desktop\ESO_v375.rar
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on ... Read more

11 more replies

Hiya,

The missus has a mini notebook (ee) that has Windows 7 starter on it. Whilst using it last night, there were some updates from Microsoft available, and I set the updates in motion.

One of them was to install Explorer 9, and I declined that, as this is the wifes computer and she uses it for work, didn't want to stuff anything up.

Delayed doing the restart for a while as i was still doing some minoer work on a Word doc.

When it went to restart, it went into a screen trying to auto fix and issue. After much time and multiple attempts, it could not do it, and any restart went into the same mode.

In the end, it could not fix the issue.

From the error report, the following message comes up ;

Boot critical file
c:\windows\system\system32\ntkrnlpa.exe is corrupt
Error code 0xa

As this is a mini notebook, it doesn't have any floppy disc etc, and I can't even get it to start in safe mode to try and fix.

Help !!!

Thanks

Michael

A:Boot critical file corrupt - Win 7 starter

Quote:

Originally Posted by bacchy

Boot critical file
c:\windows\system\system32\ntkrnlpa.exe is corrupt
Error code 0xa

That is the Windows NT Kernel.

Try and boot using the HDD recovery partition - try system repair from there.

While the timing with the Windows Updates may make hardware failure seem unlikely - it is a possibility.

0xa = driver referenced invalid or bad memory. It could be either software or hardware (specifically RAM) related.

Regards. . .

jcgriff2

`

1 more replies

Hi all,

I recently reinstalled Windows 7 after a virus, but I think during the re-install I must have messed with the partitions. Now it installs fine but when I switch the laptop off and reboot it doesn't recognize or run Windows, unless I plug the usb back in and install from there. Once installed it runs fine, but as soon as you shutdown it won't restart.

I have tried cleaning disk and clearing partitions and the only thing I can think it is, is that it always wants to put the system reserved space and therefore the boot drive on disk 1, I can't seem to change this even after trying. Does this sound like the issue or am I clutching at straws?

Thanks for any help

A:reinstall Windows but on restart no boot found

Beware, you're going do clean all the HDD.
- Boot your Win 7 installation on UEFI mode, go to install, custom, advanced, delete all partitions, create a new one (Win will create 3 partitions) and proceed.

1 more replies

After about 5 minutes, my PC freezes or goes BSOD (briefly). When I restart, no Boot Device is found "Reboot and Select proper Boot device". When I check the bios, it doesn't recognise the SSD (VertexII) that sits in Sata slot 1. The HDD that sits in Sata slot 3 is recognized. After rebooting a couple off times, everything works fine... for about 5 minutes.

I run Win7 Ultimate SP1 x64 on a Intel Core 2 due E7400 @2.80 with 2 GB of RAM. The OS is installed on the SSD, with a seperate partition for the other programs. All data is on the seperate HDD. All drivers are kept up to date (except for video card drivers: Recent -/- 1 version). I use no overclock and 4 coolers keep things nice and cool. ACPI is set in Bios

All cables are connected.

Does anyone have a clue?

A:BSOD, restart, no Boot device found

Hello Erwin and welcome to Seven Forums.

It would help if you could provide a dump file. They are really nice to have when analyzing BSODs.

Dump Files - Configure Windows to Create on BSOD

In the meantime, a couple of things you can try to correct this annoying problem. You may be able to roll back your computer to a date/time prior to the first BSOD by using a system restore point.

System Restore

I'd next run a full scan with your installed anti-malware suite. No anti-malware product is 100% effective 100% of the time. If there was such a thing we'd all be using it. So I recommend running a couple more on-demand scanners (all free.) Some of the ones recommend on this Forum are:

Malwarebytes

ESET Online Scanner

Windows Defender Offline

I'd now check for any damaged or corrupt system files by running a system file checker scan from an elevated command prompt (option two.) If problems (integrity violations) are found, run the scan 3 times and reboot the computer after each scan.

SFC /SCANNOW Command - System File Checker

You may need to do all of the above by accessing Safe Mode from the Advanced Boot Options menu.

Safe Mode

And finally, a couple of tutorials for startup issues and general troubleshooting.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

3 more replies

I have a Google redirect malware (or whatever applies in this case) or at least some simile of it. It tries to redirect but I have Noscript on my Firefox which seems to block it from fully redirecting and then just sends me back to the Google homepage. It may be unrelated but after running Malware Bytes and restarting my netbook it said that there was no Operating system or Bootable CD to start up from. I did a hard restart and then it booted up fine. Shrug! So far, aside from the computer running slower than usual, it doesn't seem to be affecting much else. I did have trouble running Malware the first time through but it may have just been my fault as I was working on an hour of sleep. Any help is greatly appreciated.
DDS (Ver_10-10-21.02) - NTFSx86
Run by Keith at 18:07:25.91 on Wed 10/27/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Starter 6.1.7600.0.1252.1.1033.18.987.334 [GMT -5:00]
============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs

A:Google Hijack/After Restart no Boot CD found

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

21 more replies

Hi,

I'm an intern with an NGO organization where one of the desktop computers started having problems about a week ago. The computer is a Dell running Windows 7. Every morning, the first person to turn it on sees a whole bunch of updates being installed. The boot screen is irregular, it doesn't include the F2 or F12 options for changing the setup, and it never goes to the log screen. Instead, it goes to a "Startup Repair" window, runs a "scan" that can't be canceled, and then reports that Windows was unable to fix the problem and offers an option to restart. If I click to see the full diagnostic, everything checks out except the last item, which says that "critical boot file ci.dll is corrupt." If I go to "Advanced Diagnostic Tools," it doesn't allow to me do a system restore or much of anything else besides open the command prompt, and I can do only limited diagnostic tasks from there. If I restart, though, it restarts and functions perfectly normally. I installed Avast on there when I started working with it and the full virus scan finds no problems. The computer functions normally for the rest of the day; however, when I go to shut it down after 5 oclock, it says that it's installing 67 updates, every single day.

I can't figure out whether this is some bizarre virus that just makes it take a little longer to use the computer every morning, or a much more malicious virus whose effects simply haven't mani... Read more

A:Once-a-day startup problems, saying "boot critical file c:\ci.dll is corrupt"

For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program bef... Read more

2 more replies

I have a Maxtor HDD which has recently given me "disk read error" whenever i boot up. It then tells me to press ctrl+alt+del but repeats the cycle. Recently i plugged in an old quantum HDD (running on win98) which had some problems as a slave with my Maxtor as the master. I got into WinXP and used the Admin tools to reformat the old quantum HDD. Now the quantum HDD is running but my Maxtor isnt! Before formating the Quantum i had some issues figuring out which jumpers settings were master, slave and cs so i turned the power off quite a few times w/out shutting down properly. i only did this when the Quantum was in master setting tho.
I tried setting up the Maxtor as a slave on another computer but i still get "disk read error".
Whats happened to my Maxtor HD? Is it a windows version problem cos of the 2 HDs having diffrent OS's? Is there a way to get all my data back from the Maxtor like a recovery program. I heard of one called GetDataBack but im not too confident it will help.
Does anybody have any suggestions for recovery programs or has anybody had this problem before?
Thanks

More replies

Hi,

When I boot/restart the PC a box appears on the screen almost immediately once desktop appears. It's a "Setup" box providing certain details involving Windows etc. Please see attachment of screenshot. It's been like this for a week or so and I have tried everything to disable it but nothing works. It would be great if you could look into this for me and any help would be greatly appreciated.

Cheers
Jason.

More replies

Wow,

So I did some work on this machine not too long ago. It had basically lost one hard drive in a raid 0 setup during a power surge, and this poor fellow lost all his data. I tried to talk him into upgrading to a third drive for future situations like this, but now not even two weeks later, when he boots, we get to a screen that says

press ctrl alt del to restart

A browse through these wonderful forums is telling me that his hard drive, or at least the partition on 1 of the drives is toast, which would be disastrous at this point. So I am truly hoping for another solution. Yes the machine is running Raid 0. When I boot the machine I get to the intel boot agent screen with the option to enter the setup menu (this is not the bios, just a boot agent something or other where you can tell the machine to boot according to the bios ect) Following that, the screen goes blank, the super micro graphic screen comes up just briefly and then bam, this good old message appears, so there does not even appear to be a way to get into the bios.

I am desreate for advice... If I must resinstall windows, then so be it, but we are talking thousands of dollars worth of data, that would be lost. Please please help!

A:Raid 0, Boot prob, "A disk read error occurred" press ctrl alt del to restart

Try hitting del continuously when booting to see if you can get into the bios, then see what drives in the raid array are recognized.

3 more replies

Hello,

I also noticed now that when I turn on my PC and windows loads to the desktop I recieve a "windows internet explorer" error while windows is still loading up and initializing. Error Below:

"One or more ActiveX controls could not be displayed because either:
2.)You have blocked a publisher of one of the controls
As a result the page may not display correctly."

I have AVG set to run a virus scan weekly and Windows auto updates with installs turned on. I have run AVG and cleaned everything it found to no avail. Thats when I tried to update MalwareBytes to run a different program. For some reason it will not update giving me this error.

A:Root Kit? -Redirects & Critical Functions Blocked

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

25 more replies

Please help me with this issue. My son was running with an antivirus program not up to date.His lap top started to have problems at first he had the blue screen come up saying it was dumping virtual memory.

I tried to install webroot and update his anti-virus but no luck. next i went to safe mode with no results. Now when we start computer the start up repair comes on and runs we get the following message:

boot critical file c:/windows/system32/drivers/sshrmd.sys

My son has all his pictures on this computer {i know silly not to back up}

Could anyone tell me how to fix this problem?

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Every time the computer is turned on or restarted it runs Starup Repair. When i look at the diagnosis it says 'boot critical file c:\ci.dll is corrupt'. I have already tried to restore the computer but i don't have the discs where i have backed up the computer. I have also run a virus scan with Avira and it did pick up 4 viruses and i removed them but the error still occurs. If someone could help me and give me guidance it'll be much appreciated.

A:Startup Repair error : Boot critical file c:\ci.dll is corrupted

After the PC tries the start up repair, select advanced options. From there you should be able to access CMD.

Once you get CMD open run this command. sfc /scannow -This will scan the integrity of all protected system files and repairs the system files if needed.

2 more replies

Laptop - Dell Inspiron 1525
Windows Vista

Been getting this message on failed start up repair since yesterday. System restore runs and says its completed successfully but then it just boots up doing the system repair again. I can't even get into the computer via safe mode (to see if there are any files on there that I really need)

Is there anyway to get into the computer to get my files that I might need off or fix this problem?

Someone told me that I'd need the Windows DVD version of my version of Windows to fix this and a repair install doing? I have no idea what that means and the only DVD I have is a recovery one I made via the laptop a month or so ago, which someone told me if I use could wipe all my data and I really don't want that to happen.

A:boot critical file c\windows\system32\drivers\ksedd.sys

Try performing a repair installation.  This will require the installation disc, if you do not have one you can download a ISO image and burn it to a disc to create one in the instruction as Window Vista Forums.

1 more replies

When i boot up my computer it doesnt reach the user login screen before it loads of startup repair. It looks for a fix but it doesnt find one. In the diagnosis the only error it shows is 'Boot critical file C:\Windows\system32\drivers\vmbus.sys is corrupt'. I have booted kaspersky repair disk and run a full scan which found no viruses or malware etc. From the startup repair window i have tried a system restore which had the same problem when attempting to boot. I can only access the system recovery options screen.

I am running windows 7 32bit, and i dont have a windows 7 disk but do have the windows 7 32bit iso file that i used to install windows 7.

I would be grateful for any help to resolve this issue.

A:Unable to boot into Windows 7: Boot critical file C:\Windows\system32\drivers\vmbus.sys is corrupt

but do have the windows 7 32bit iso file that i used to install windows 7
so burn the win7 iso to dvd and see if you can boot to it and run the repair

25 more replies

Hi,

Yesterday, i didn't knw what my little brother had pressed at my laptop for his sch work, it hanged! I tried to reboot.. BUT IT DIDN'T WORK @ ALL!

I am using partition for both Win Vist & WinXP Pro. Now both are not rebooting. Instead i received messages for my WinXP Pro as such:

Booting 'Windows XP Professional'

find --set-root /bootmgrv
(hd0,1)
Filesystem type is ntfs, partition type 0x17
hide
find --set-root /ntldr

Press any key to continue...

& messages for my Win Vista as such:

Booting 'Windows Vista'

find --set-root /ntldr

Press any key to continue...

Please anyone help me on these problem i'm facing if possible, i'm so afraid of losing all my important documents in the harddisk. I really hope anyone please kindly assist me on these!

TIA!

More replies

I've just recently encountered a baffling problem: I browse to some folders in Explorer, and the files I expect to see are all there. However, every app I've tried to open or otherwise load these files reports "File not found"!
Opening a cmd window and performing a Dir command also shows all the files.
I found a couple of apps that promise to reveal extended info about specified files, but when I navigate to these files and select one to process, both of these tools also report "File not found".
I've run chkdsk and other utils on the drive holding these files several times, and each time it reports no errors found.
I'm running 64-bit Windows 7 Pro SP1 with the latest updates.
WTF? Can anyone help me resolve this weird issue, please?

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Hi!! I've found another interesting bug fix!! I'm surprised i found no other useful material on this error on the internet, when it seems to be a fairly common and annoying error, but here goes:

C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Report[any random number here]

In order to recognise which tmp file you should look into, you need to know the CATALOGUE number of the driver you wish to install.

[Guide to finding out the catalogue no.:
Inside of the place where you have your driver setup files (cd, floppy, wherever), locate the .cat file. It should have an icon with several sheets of paper bound with a strip of tape. Windows uses the catalogue file name as the tmp file name. So search through the folders in the above mentioned directory until you find the one with a tmp file by the name of the catalogue file you’ve located in the steps above]

In here you should find a .tmp file. There will be about 4 files, give or take. Open the .tmp file.

This is the file that will give the REAL solution to your problem:

In this file, windows logs its actions while installing the drivers.

Now here's the magic: Windows cannot find the file specified? Cos Either Windows or your Conexant driver witers is stupid. Either way, if you scroll down to the bottom of this file, and read the last 20 lines or so, you'll realize that windows was actually looking for the file that was missing in a valid folder, but the files weren’t there.

In my case, the folder was:... Read more

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Hello everyone! I really need your help! I tried to recover files from my external 2 tb drive that I accidentally unplugged from my computer while the computer was scanning it. Recuva found every file that was missing. Those files also had the green dot next to them, showing they should be easily restored. The thing is, when I press restore, it restores files for 15 minutes, but only a portion of my files. The rest of files that weren't able to be retrieved, are then listed with " the system cannot find the file specified." next to each file. I'm so close to retrieving my data. Please tell me what I need to do to fix this error and get my files back. Thank you so much in advance!

A:Recuva found all my files, but "the system cannot find the file specified".

6 more replies

I am working on fixing a computer that has had a lot of problems. I thought I was pretty much through all of them, but when I tried to run Norton WinDoctor, it found a problem that it says it cannot fix. Is this another virus????

Problem: Missing File: "C:\Program Files\Common Files\InstallShield\Professional\RunTime\0701\Intel32\DotNetInstaller.exe" cannot access a necessary file, "mscoree.dll"

A:Solved: "Missing File" found in Nortow WinDoctor

I am having the same error occur and windoctor usually cannot fix it.

2 more replies

How to remove the "Authenticated Users" "Create Folders" permission from the root of the C Drive via command-line?
I know this question has been asked many times before, but nothing works for us!
We tried the following:
Cuurent root C: owner is TrustedInstaller and acnnot be changed.
We cannot change or remove the Create Folders permission of the Authenticated Users of the root C: . Error Access Denied.
Drive C: is hidden via GPO, but many users can enter it from the File-Explorer and create folders in the root C:.
We do not want -for many reasons- to Block/ Prevent Access to C: via GPO.
We also tried to run cacls and/or icacls under the system-account (PSEXEC -i -s -d CMD). Error Access Denied.
icacls C:\ /remove:g *S-1-5-11
cacls c:\ /e /c /R "Authenticated Users"
Also using GPO "Computer Configuration\Security Settings\Restricted Groups ..." does not work!
Now we have this issue on over 450 pc's on our network. Nothing work. Please help! How to remove the "Authenticated Users" "Create Folders" permission from the root of the C: Drive on command-line?

win_builder

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Hi,
I found a Google play download for android on softsonic but get error "file type exe not found" when selected from ad card? This is a nextbook PREMIUM 8SE multi touch capacitive screen, 800x600 pixels, 4.3 display 1080p, AML8726-M3 Cortex A9 1 GHz, DDR3 512 MB, Android OS 4.0 ice cream sandwich, OTA compatible, easy connect WIFI 802.11 b/g/n
That is all the specs I see. Any fixes? Thanks

Your post is confusing. Reads like your device is running an Android OS -- ICS. But, ".exe" files are MS Windows files, not Android. They're generally executables but can also be self-extracting archives Either way, they will do you no good on a machine running Android.

4 more replies

I just noticed that there is a new (hidden) file in "my documents" folder called "Default". It is a hidden folder and was not there 4 days ago.

When I check the properties on it it simply says that is is just a Remote Desktop Connection type and it was created August 24th, 2008.

My remote desktop and remote assistance features are not active or loaded.

Is this file normal or not?

Thank you!

A:Solved: Hidden Remote Desktop Connection file found in "my documents" folder

6 more replies

I really hope some one can help me with this. I have tried everything I know. Everytime I go to shut down or even log off, this error pops up. I press return, and it carries on as normal but its just really annoying.

I have tried reinstalling XP service patch 2, scanning for missing windows files, looked at the leven manager but it tells me nothing, looked at task manager nut there are no running applications, tried resitry cleaning tools, disabled erro reporting.....but nothing has worked.

I think...think...this may have happened after a virus was found on my pc and I chose delete but since then, I have deleted the anti virus program and used another one.

Does any one know, how I can either turn off the message or better still track what file its trying to find. Any help would be most appreciaed.

Welcome to TSG...That error message usually includes the name of the .dll file-without that, you're right...tough to pin down.

If you've just recently installed a new program (like your new antivirus), try uninstalling from add/remove programs and reinstalling the application. Corrupted or unfinished installations can be at fault...

If you have the slightest suspicion that there may still be malware on your machine, download hijackthis here:

http://www.thespykiller.co.uk/index.php?action=tpmod;dl=item5

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
If you haven't already posted then start a new thread in the security forum
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

1 more replies

I have had this problem for nearly a year now. I currently have about five files on my desktop that when ever I try to remove I receive the error;

-----

Could not find this item

This is no longer located in C:\Users\[My User Name]\Desktop. Verify the items location then try again.
-----

I have already tried to restart my computer (several times over the past year..) and I have just grown to ignore it. Recently I have been trying to clean it up and it is causing problems. I can not even rename the files (don't know if that helps anyone understand the problem).

If anyone can help, thank you.

A:Trying to Remove a File on my Desktop - "Item not Found"

Have you moved those particular files to another location or deleted them?
Or you could try this : Download MoveOnBoot 1.95 Free - Allows you to copy, moves or delete files on the next system boot - Softpedia

or this

How to fix Could not find this item Error when deleting files - YouTube

5 more replies

I've just recently encountered a baffling problem: I browse to some folders in Explorer, and the files I expect to see are all there. However, every app I've tried to open or otherwise load these files reports "File not found"!

Opening a cmd window and performing a Dir command also shows all the files.

I found a couple of apps that promise to reveal extended info about specified files, but when I navigate to these files and select one to process, both of these tools also report "File not found".

I've run chkdsk and other utils on the drive holding these files several times, and each time it reports no errors found.

I'm running 64-bit Windows 7 Pro SP1 with the latest updates.

WTF? Can anyone help me resolve this weird issue, please?

What happens if you move the files to another folder?

1 more replies

I'm still getting this message every time I start up my laptop. I've looked online for a solution but so far nothing has worked. I tried the Startup tab/untick HP Protect Tool approach, but this option does not appear anyway, so I can't untick it! Anyone out there fixed this another way?

Do you use registry cleaner Software?? They are more trouble than they are good.

http://forums.techguy.org/windows-nt-2000-xp/511108-c_spursdll-not-found.html

3 more replies

Perplexed!
On start-up, my Panasonic CF-27 Toughbook displays a red backround message that reads:

Save To Disk feature is disabled

I have looked in the BIOS through the F2 key for Setup, but I cannot find a suitable change to overcome this message.

Can anyone tell me how to correct this?

Regards,
CF27

6 more replies

I am running Win 7 64 bit on a Compaq desktop. Every time I boot, there are two errors showing:

" C:\users\xxx\appdata\local\eddwtion\newdll specified module could not be found

There is another one very similar. I need to know how to remove them from the boot order.
Thanks

A:when booting my hp desktop I get an error of "dll file not found"

Hi:

Perhaps have a look at this similar report and the fix: Solved Cannot delete this malware leftover - Windows 10 Forums

It's on a Win10 platform, but that ought not to matter, if the problem and fix are the same.

Thanks,
MM

1 more replies

Just completed my first build. I have two error messages during the boot sequence that I cannot resolve. The first screen shot during boot is the Asus logo. Next is a black screen that reads:

"JMicron Technologies, PCI Express to SATA Host Controller ROM V1.07.23
Detecting drives; Done; No drives found"

next up is another black screen that reads:

"Marvel 88SE91XX Adapter BIOS version 1.0.0.1029
Initializing...No drives present
PCIe X1 5.0 GB p/s
Mode: CPU AHCI"

It then proceeds to boot up Win 7 with no apparent problems. The SSD is hooked up to the SATA6 G_2 port. Nothing is hooked into the SATA6 E_1 or E_2 ports.

In the BIOS, under the SATA menu, I have the mode set to AHCI.
SATA 6G_1(Gray) is "not present" and the hot plug "disabled."
SATA 6 G_2(Gray) shows M4-CT128M4SSD2(128.0 GB) and hot plug is "enabled."
SATA 3G_3(Blue) is "ATAPI iHAS424 B ATAPI" and hot plug is "enabled."
The SATA6_E1 SATA6_E2 ports are "not present" and "disabled."

Under the Boot menu, Boot Option Priorities: #1 is set to P2: M4-CT128M4SSD2(128.0 GB.) #2 is set to P3: ATAPI iHAS424 B ATAPI. CD/DVD Rom Drive has an expandable arrow which shows, when clicked, Boot Option #1 ATAPI iHAS424 B ATAPI. Hard Drive BBS Priorities is expandable to show "Boot Option #1 M4-CT128M4SSD2 (128.0 GB.)
Build Specs:
OS: Windows 7 Professional x64 SP1
MOBO: ASUS P8P67 Deluxe
BIOS: Version 4/26/2011 160... Read more

A:Error message "No drives found" on boot up after new build & install

Unplug it from SATA 6 G_2 & plug it into SATA 3G. The Marvell driver / port is pretty much useless anyway.

Bootup & see if that gets you in. If not you can always reverse it.

9 more replies

I have three external drives, and every time I boot now, they show up as "found," as if I'd just put in a USB drive.....meaning I have to close them all each and every time. Not a serious issue, just an annoyance I'd like to avoid. How can I set it so that they are not "found" each time?

A:Solved: How do I stop all external drives from being "found" every time I boot?

8 more replies

I am having this really strange error with one of my computers.

My computer (running Windows XP Home) boots normally and I can use it just fine. When I leave it alone for a while though, I come back to a screen with the message "Hard Drive not found." If I reboot the computer it loads normally and I can use the computer like nothing ever happened. It has done this twice now. It doesn't happen while I am using the computer but if it sits for a while this will happen.

Any suggestions as to what this is?

Thanks.

A:"No Hard drive found" message after successful boot.

Just an idea: try going to the Power Option?s in Control Panel and turn off the hard disk Sleep ? Turn Off Hard Disk? ?after xx mins? change to Never. Then give it a try, let me know if it works.

1 more replies

I was recently running a regular scan on my computer with my anti malware program, when the program was done scanning it restarted my computer to finish the removal of malware. Upon restart of my computer I received an error that said "No boot device found. Please press any key to reboot your computer" I pressed a key and it brought me to another black screen that said "scanning media", I have now seen this screen enough that after a few seconds and only for a few milliseconds text beside it says [failed] then it disappears, seconds after that it brings me back to the first screen.
I have been unable to return to my computers login screen and have contacted dell and they have told me I must buy a plan for them to help me, which was quiet pricey, I plan to bring my computer in to Memory Express but they also charge a pricey amount so any fix would be much appreciated.

A:Laptop startup error "No boot device found"

The fifty dollar question is, does the hard drive show up in the Bios?

8 more replies

Hi I reinstalled windows 8.1 on my Samsung NP530U3C-A10EE. And now the problem this that I can't boot it without usb stick that contains windows installation files. I can boot up windows and remove the usb stick evertything is working perfectly, but if I try to boot up win without usb, it gives error "Operating system not found. Press CTRL+ALT+DEL to restart". VOLUME C:\ is one where windows are installed (SSD), System Reserved is the system partition that windows create automaticaly (SSD), volumes D:\ and F:\ are my hdd volumes D:\ is empty & F:\ is stored with my personal files (photos, music etc.)

P.S if i make C:\ active I can't boot up even with usb stick plugged in...
Maybe someone knows the solution? Thanks for responses.

You can try from Admin command prompt:
diskpart -> select disk 0 -> select par 1 -> inactive -> exitbcdboot C:\Windowsshutdownswap the cables between disk 0 and disk 1. (Make your Windows to be disk 0)From BIOS, set boot priority to this disk 0Reboot without the USB connected.

Hope this helps !!!

6 more replies

I am having this really strange error with one of my computers.

My computer (running Windows XP Home) boots normally and I can use it just fine. When I leave it alone for a while though, I come back to a screen with the message "Hard Drive not found." If I reboot the computer it loads normally and I can use the computer like nothing ever happened. It has done this twice now. It doesn't happen while I am using the computer but if it sits for a while this will happen.

Any suggestions as to what this is?

Thanks.

A:"No Hard drive found" message after successful boot.

Could be an issue with it going into standby mode or the power saving feature where you can cut the power to the HD after a certain amount of time.

Try right click desktop -> properties -> screen saver -> power, and make sure turn off hard disks is set to never (these steps are for win 2000, but I think it works for XP too). You could also turn off standby mode and see if you get the same problems.

1 more replies

I have a one month old Inspiron 15, Intel i5, 8GB Ram, 1TB HDD .  Last week I received a message from Dell Assistant saying that an update needs to be installed.  After installing it I got a dark screen with white text stating "No Boot Device Found - Press any Key to reboot"  Every reboot I got the same message.
Fortunately I was able to phone call for support.
I am not a techie so It's not clear to me what was going on, but the agent had me push F12 key on reboot and do some diagnostics and make a change to something about the BIOS.  Then I was able to use the laptop again.  I asked the agent why this happened, and she said something about Legacy BIOS not being recognized.  I didn't understand and asked again why Dell sent me a message to update a one month old laptop, and then because of that update the laptop could not find the Boot Device?  She did not have an answer.
Now I'm not sure if I should allow future updates from Dell onto my laptop.  Can anyone give me a non-techie explanation of what happened?

More replies

Hey all, this came up as a side effect during the epic battle I've been having with my computer all day, but I can't tell what's wrong or what it's effecting. When I boot up the following appears on screen, at the first screen I see:

"Detecting Primary Master - Maxtor 98196H8
Detecting Primary Slave - None
Detecting Secondary Master - Pioneer DVD-RW DVR-103
Detecting Secondary Slave - ASUS CD-S400/A

Harware manager found an error. Enter power setup menu for details...

Press F1 to continue, F2 to enter setup"

Now I'm not very familiar with that setup screen so this is where I need help. How do I determine what is wrong and what needs to be changed? As far as I can tell everything is working on my computer. I just formatted my C drive and reinstalled XP from CD so I know the CD drive works. My C: and D: drives are visible and accessible and my DVD-RW drive can read data if I put a CD into it (I haven't tried burning anything yet as I'm installing SP2 and other updates now)...

Does anyone know how to solve this? Thanks a lot
EDIT: I just went inside and dug around some more without changing anything and noticed something in red: the power fan RPM I opened the case earlier today to make sure my video card was seated right and lifted up the power supply. Is it possible I unplugged its fan or something? Is this fixable?

A:Solved: "Hardware manager found an error..." during boot

Thats probably the error, its likely detecting that the power supply fan is not working. Check to see if it came unplugged (its probably plugged into the motherboard, or should be, to enable it to be monitored).

2 more replies

I've tried frequently documented solution regarding FsDepends where
changing the start reg key from a value of 3 to 0.... doesn't work as this is a common symptom to a different problem.

When using partdisk or the disk management gui I get the error message: "A virtual disk support provider for the specified file was not found"
eg partdisk select vdisk file=c:\my.vdh
There are some statements that some Intel Management Control Software might be knobbing this feature... does anybody know what this installation is doing so that the process can be reversed?
Any other suggestions?
Cheers
Simon

More replies

Hi guys,

I have had win2k running on my pc for the last 3 years. I observed some random reboots during the last few days but today, in the midst of using Firefox, the pc froze completely. Since then whenever I tried to restart it, I saw the following error message:
"Windows NT has not found enough extended memory. 7Mb of extended memory is required to run Windows NT. You may need to upgrade your computer or run a configuration program provided by the manufacturer."
I searched the MS knowledge base and the only similar issue reported was with Win95.

I am using an ECS nForce3-A MB with Sempron 2800 CPU. I have two sticks of 256MB crucial memory. I tried reseating/removing the memory sticks but it didn't help.
I cannot reboot with an OS cd also as this error appears during boot process itself. Please suggest what I should do now.

Thanks,
Nivas

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Had an error message in Norton about could not read incomming email for Outlook and then a message in explorer about shutting down. So, I rebooted and up comes a message I have never seen before "preparing network connections" (and I am on dial up if that helps at all) but now cannot get by the mesage box that follows (lsasse.exe. not found). Click it and nothing happens. Tried safe mode and same message and then click it and restarts in normal mode and back to the message. Can only get out of there by holding the on/off switch until it shuts off. Tried last settings and restore but nothing. I know now I should have maybe run Norton. I do not have unfortunately Norton rescue disks made up. How can I get the sytem past the system program lsasse.exe? What to do? I ran Ad-Aware a couple of days ago and cleared off about 20 critical objects....

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I have attached a few images. This is a transfer between xp and 7. The My Videos folder does not exist in this instance but the others do and they do have files in them. What is going on here?

I saw the mistake as soon as I posted this. It should be:

"d$\Documents and Settings\" for the xp side not " "d$\Users\"

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First off, welcome to TSG.

Your problem sounds like a virus to me, though I'm not completely sure. I would recommend running a scan using your anti-virus software and perhaps a virus removal tool. If you don't have anti-virus or a virus removal tool I suggest getting Avast 5.0 and Malwarebytes AntiMalware. Both programs are completely free and are easy downloads.

If you're unable to do this, for whatever reason I suggest booting into Safe Mode with Networking. Then go on the internet and download the aforementioned programs and run them.

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I'm one to keep up on computer security. I run AV and malware scans very often. I ran this HJT log and found a few file missing listings. I'm not sure if they should be there or not.
Thanks for any help and advice

Logfile of HijackThis v1.99.1
Scan saved at 3:28:06 PM, on 12/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\SnoopFreeUI.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

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When I first installed Office 365 Home Premium, Outlook worked perfectly. Recently, whenever I start Outlook 2013, an error message requesting an Outlook data file appears.

"! The file C:\Users\John\Documents\Outlook Files\Outlook.pst cannot be found."

After I cancel two successive screens dismissing the request, the program works fine.

I'm sure I caused this problem inadvertently while learning to use this app.

A:"! The file C:\Users\...\...\...\Outlook.pst cannot be found"

Below is a MS website that may help you resolve this issue. Read through the questions & answers & try some of the solutions. Hopefully it will help.

Office 365 Outlook will not load my .pst file. - Microsoft Community

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I recently had a computer crash which required a new hard drive, etc. When I attach my iPOD and open iTunes, my computer tells me that my music can't be used "because the original file could not be found." It asks me to locate the music, but when I go into my iTunes library nothing happens.

My iPOD is set to "manually manage music and videos", so thought I could simply sync my iPOD to my computer and all would be good, but it's telling me that if I sync my music, "all existing content on the iPOD will be removed and replaced with songs and playlists from my iTunes library" ... but there is nothing in that library.

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I have this problem with "iertutil.dll "on my pc, Win XP Pro. I've downloaded the dll file thats suppose to be installed in the registry i think, How do I go about dealing with this.How do I paste this file where its supposed to be/ folder, How do I get there through the task mgr.?

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If I launch an executable file on my system (it doesn't matter if it is on a DVD or on my HDD) it prompts the "File not found." error, but when I rename it, it works like a charm.
For instance I had to unpack the Origin's installer and launch the exe within to install the client because it didnt launch otherwise.

Sad times, I tried chkdsk, checked with HDD sentinel and didnt find anything wrong.

Any ideas? Maybe a Windows service has been disabled or just decided to go to a vacation.

It might have something to do with permissions

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Help, if you can,

I am attempting to remove a runtime error 53 message that appears during startup on a Dell machine running XP. No new software has been installed. The only thing that has changed was that McAfee found a virus and removed it, since then the error has been coming up. One more thing - in the top blue margin of the error message, the word "sex" appears.
I have followed the recommendations of other posts and run adaware, spybot, Ace Utilities and have also run a report with Hijack This. Although I have deleted many inconsistencies, I have been unable to get rid of the error message.
Here is the log from Hijack.
Thanks, Al

Logfile of HijackThis v1.97.7
Scan saved at 7:43:15 PM, on 5/24/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe

Rescan and put a check next to each of these then close all browser windows and click "fix checked"

O1 - Hosts file is located at: C:\WINDOWS\System32\drivers\etc\hosts

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [rn4d] C:\WINDOWS\System32\f0r0r\kolder.exe C:\WINDOWS\System32\f0r0r\dirote.exe

O4 - HKLM\..\Run: [Microsoft 16Bit Update] wuapdate16.exe

O4 - HKLM\..\RunServices: [Microsoft 16Bit Update] wuapdate16.exe

O4 - HKCU\..\Run: [Microsoft 16Bit Update] wuapdate16.exe
Then reboot your system into safe mode and delete:
C:\WINDOWS\System32\f0r0r\dirote.ex
C:\WINDOWS\System32\wuapdate16.exe
how to boot into safe mode
then when complete, post a fresh log please.

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My computer crashed, I think. It went to a dark blue screen with words written on it in white, then it restarted. I can't find a record of it in the event viewer. Was this a crash? Where would I find a record of this incident? I checked the minidump file at C:\windows\minidump and it's empty. I did a search for .dmp files in my C:\ drive and found a three files, but nothing from today.

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I recorded something onto my computer using my tv tuner...and it was a 2 hour program and is close to 3 gb. I was trying to convert it to a compression file because it is a .mpeg right now, but i cant do nething with it besides view it. If i try nething a box pops up saying "file not found or no read permission" is there a way to get around this. I am trying to convert it to divx .avi. Ne tips or pointers would really be appreciated

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Hi there

I am trying to install the latest Beta drivers (13.6) released by amd for my HD7850, and during the installation period, the wizard gets up to the point where it starts to install the driver, and then comes up with the following error "Driver install: the INF file was not found"

I have gone through the proper installation method by using Driver sweeper/fusion to remove all related AMD components, restarted, then used ccleaner to scan the registry and fixed all found solutions, restarted once again, and then ran the AMD exe file of the latest beta drivers.

I used all default options and locations that the wizards suggests.

It should also be noted that I have been using microsoft's default driver as the previous version of amd drivers (13.4) also gave the same error.