Tech Problem Aggregator

help, NEED help analyzing crash dump file !!! PLEASE!

Q: help, NEED help analyzing crash dump file !!! PLEASE!

ok so iv been getting random bsod lately and it is becoming more frequent however i do not have knowledge on reading dump files i was wondering if someone could analyze the dump file and explain wats wrong THANK YOU !! IF YOU ARE ABLE TO DO SO PLEASE ASK TO SEND THE DMP FILE

A: help, NEED help analyzing crash dump file !!! PLEASE!

Quote: Originally Posted by mattwell


ok so iv been getting random bsod lately and it is becoming more frequent however i do not have knowledge on reading dump files i was wondering if someone could analyze the dump file and explain wats wrong THANK YOU !! IF YOU ARE ABLE TO DO SO PLEASE ASK TO SEND THE DMP FILE


It is you that needs to upload the DMP files

Here is how

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

4 more replies
Answer Match 87.36%

hey ic been getting these bsod frequently and would like to know the cause i have a feeling its a memory issue but dont know wat to do can anyone confirm that it is a memory issue here is the minidump files

A:need some help analyzing ( anyone with crash dump analysis skills)

Hi -

The 2 BSODs. . . bugchecks -
1. 0xb4 = video drivers unable to start
2. -

Code:
FAILURE_BUCKET_ID: X64_0xF4_IOERR_IMAGE_wininit.exe
Exception code found in #2 - 0xc0000006 = I/O error

Run HDD diags - SeaTools for DOS - http://www.techsupportforum.com/2828431-post7.html

Regards. . .

jcgriff2


`


BSOD SUMMARY

Code:

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\110911-8626-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Nov 9 23:29:59.468 2011 (GMT-5)
System Uptime: 0 days 0:00:11.498
Probably caused by : win32k.sys ( win32k!DrvDriverFailure+386 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xB4
PROCESS_NAME: csrss.exe
FAILURE_BUCKET_ID: X64_0xB4_win32k!DrvDriverFailure+386
Bugcheck code 000000B4
Arguments fffffa80`04b0fc70 fffffa80`0497f000 fffffa80`04d58000 00000000`00000003
BiosVersion = 6.00 PG
BiosReleaseDate = 10/26/2010
SystemManufacturer = OEM
SystemProductName = OEM
MaxSpeed: 2800
CurrentSpeed: 2786

??????????????????????????????????????????????????????????????????????????????????????``

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\110211-8689-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Nov 2 16:25:48.074 2011 (GMT-5)
System Uptime: 0 days 0:14:26.104
BugCheck F4, {3, fffffa8005361b30, fffffa8005361e10, fffff80002f978b0}
Probably caused by : wininit.exe
PROCE... Read more

5 more replies
Answer Match 87.36%

Hey guys! I'm new here so i apologize in advance if i haven't supplied the required info. Now onto my problem -

My issue is not actually a BSOD but sporadic CTDs in many applications with the BEX message and the error code 0xc0000005. I've tried quite a few different things but none seem to work:
Ran memtest86 for a couple hours with 2 successful passes
Reinstalled my applications
Updated my graphics and sound card drivers
Updated directx and C++ redistributable
CCleaner to clean registry
Defragged my C drive
Chkdsk + sfc /scannow (no errors)
Reset CPU and GPU back to stock settings
Created a new user profile but applications still crashed
Exceptions added for crashing games in firewall and AV
Added game .exes to DEP exception list
Updated my BIOS
Ran applications in clean boot
Full scanned system with AVAST
Short overview of my specs:
msi gtx 970
intel i5 2500k
650W antec PSU
ASUS P8Z68V-Le Mobo
Coolermaster Hyper 212EVO CPU cooler
2 x 4gb DDR3 Kingston HyperX RAM
1TB 7200RPM 32MB Seagate Barracuda HDD
AVAST antivirus + Comodo Firewall
I attempted to analyze the minidump .dmp file gathered when one of my games (Maplestory) crashed but since i'm not very good at debugging, i can't seem to find the root of the exception.

So, i'm hoping that the experienced people here can take a look at the minidump linked below and locate the faulting module (i presume? or maybe its a hardware issue i overlooked).
I appreciate all the help i can get!! Thanks!

https://www.dropbox.c... Read more

A:Need help analyzing 0xc0000005 application crash dump

I've analyzed the crash dump on WinDbg with the command !analyze -v, and these are the lines of interest:


Code:
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

*** ERROR: Symbol file could not be found. Defaulted to export symbols for MapleStory.exe -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for nmconew.dll -
*** ERROR: Module load completed but symbols could not be loaded for BlackCall.aes
*** ERROR: Symbol file could not be found. Defaulted to export symbols for bdvid32.dll -
*** WARNING: Unable to verify checksum for mss32.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for mss32.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for Sound.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for nvd3dum.dll -

DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT: 0016d860 -- (.cxr 0x16d860)
eax=00000000 ebx=00000000 ecx=00000000 edx=00000000 esi=00000000 edi=00000000
eip=00000000 esp=0016dcc4 ebp=00000000 iopl=0 nv up ei pl zr na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=... Read more

1 more replies
Answer Match 82.32%

Greetings,

Ordered the boss a spiffy new Dell laptop. It is crashing to a blue screen every so often for no discernable reason. Applied basic fixes, all I have done is prolong the time between blue screens. Please take a look at the debugging log and let me know if you can help. Thanks.

Dell Studio XPS
Intel Core 2 Duo T9600 @ 2.8 GHz
8 GB RAM
64 Bit Windows Vista Ultimate
Microsoft ® Windows Debugger Version 6.11.0001.404 AMD64
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\Mini082409-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6001.22389.amd64fre.vistasp1_ldr.090302-1506
Machine Name:
Kernel base = 0xfffff800`01c1b000 PsLoadedModuleList = 0xfffff800`01de0db0
Debug session time: Mon Aug 24 08:48:55.360 2009 (GMT-5)
System Uptime: 3 days 18:24:05.738
Loading Kernel Symbols
...............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
..................................................
***********... Read more

More replies
Answer Match 68.04%

Whenever I play a game on my PC it restarts randomly, without any warning. I've attached the .dmp file from the last incident. Any help would be appreciated. Thank you.

A:Crash Dump file.

Hi.

Scroll to the top of the page and see the notice?

1 more replies
Answer Match 67.2%

Just did clean WIndows 10 64 bit install on a Dell Inspiron 545S with 7GB of RAM and Intel Core 2 Duo E7500. Machine originally came with Win7 Home 32 bit Edition. It actually came with 6GB but threw another Kingston 1 gig chip in that I had. The original chips were pair of 2GB Elpida brand chips along with a 2GB Kingston chip in the 3rd slot. Thought it was odd that Dell used 2 different brands of ram during manufacture. So I put my 1 gig Kingston chip in 4th slot. It spontaneously reboots at random and usually does not record anything about why in the event viewer however a couple of times thankfully it did.  Just figured I would post the dump file info to get some opinions. BTW, ran one pass on Memtest386 and there were no errors. Have not run a test overnight which I plan to do tnite. 
 
Thanks in advance,
Adam
 
 
 
==================================================
Dump File         : 030816-21531-01.dmp
Crash Time        : 3/8/2016 10:08:38 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff801`04cb3010
Parameter 3       : 00000000`00000000
Parameter 4       : ffffffff`ffffffff
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+142450
File Description  : 
Product Name      :&... Read more

More replies
Answer Match 67.2%

i was told to attach these files to help find problem --
hope this helps
thanks in advance

A:win 7 crash and dump file attached

Just had a look through your dumps TBH i had a prob that most of them wouldnt load properly, not sure why!

From the ones that did load there is a variety of error codes mostly 0x8E & 0xD1, a lot of them stated memory corruption but i think it may well be driver induced

A good place to start would be memcheck86 to test your ram, follow this link download, burn to disk boot from disk and run for multiple passes (recommend min 5 passes or overnight) to check your ram Memory Diagnostics

Some other dumps indicated the driver Ph3xIB32.sys causing the crash, this driver file seems to be associated with a Phillips PCI TV tuner card (i think) if you have something like this on your system then i recommend visiting their website for a driver update

You also have two old drivers on your system i recommend these are updated or removed
nvm62x32.sys 17/10/08
x10ufx2.sys 30/11/06


Hope this helps

1 more replies
Answer Match 67.2%

Please review the contents of the sfc zipped file.

Thank you

-Sylvia

A:Crash Dump File Attached

Hello webgal318.

Your crashes are caused by avast antivirus.

Code:
b4047618 948eb5b9Unable to load image \??\C:\Windows\system32\drivers\aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
aswMonFlt+0x185b9
Description here: Driver Reference Table - aswMonFlt.sys

Code:
abc47a50 8fd65fa8Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
aswSnx+0x22fa8
Description here: Driver Reference Table - aswSnx.SYS

Code:
abc479d4 900b87bfUnable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
aswSP+0x247bf
Description here: Driver Reference Table - aswSP.SYS

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download and install those, and then run full system scans with both of them, one by one.

Intel graphics driver is also failing.

Code:
8d10f004 90d7a567Unable to load image \SystemRoot\system32\DRIVERS\igdkmd32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Mod... Read more

9 more replies
Answer Match 67.2%

I only see the BSOD for a second and it says Driver IRQL Not Less Than Or Equal To.
It is only happening at boot up once or twice in a row and then everything works fine.
Everything is set to write crash dump files, and it will for any other reason other than this, but I'm not finding any specific issues... Very confused.

A:No Crash Dump File after BSOD

You need to increase the size of your virtual memory

see here : How to change the Virtual Memory size in Windows 8

2 more replies
Answer Match 67.2%

My system keeps craching when I open the font folder and when I open an email in outlook.

I have attaxhed a dump file for a crash caused by opening the font file.

Anyone please help!

A:System Crash -Help with Dump file

  
Quote: Originally Posted by loboda


My system keeps craching when I open the font folder and when I open an email in outlook.

I have attaxhed a dump file for a crash caused by opening the font file.

Anyone please help!


Not much info in the dump, however I can

ask you to run a system file check and report the results.

SFC /SCANNOW Command - System File Checker

and run memtest to check your memory.
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

9 more replies
Answer Match 67.2%

Hi I'm running win7 64bit, I have a asus m4a78t-e, and a phenon2 555 x4, and 8 gb ram. I recently backed up, and then tried installing software. Afterwards my PC wouldn't even boot. So I recovered using the Windows disk to before the install. And now every time I boot, it wants to check for errors. I let it the first time, and came back oh about 4 hours later to see the same screen. So ive been skipping the check. Now I want to check, and In disk management my C: drive says "system boot, page file, active, crash dump, pri. Part" is this normal after restoring? And how do I get my system to start normally? Without going to check.

A:Page file, crash dump

Your original crash was probably related to this - unlocking phenon II

Please see this post for how to stop checkdisk running - checking drive c

1 more replies
Answer Match 66.78%

Can anyone point me in the right direction on fixing my BSOD? Here is what the dump says:


*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 40000080, {87128130, 86acf058, 80550da4, 1}

Unable to load image \SystemRoot\system32\DRIVERS\RTL8180.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTL8180.SYS
*** ERROR: Module load completed but symbols could not be loaded for RTL8180.SYS
Probably caused by : RTL8180.SYS ( RTL8180+6542 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BUGCODE_ID_DRIVER (40000080)
This is the NDIS Driver Bugcheck for Windows 2000 and Windows XP.
For Windows Server 2003 and later, see 0x7C, BUGCODE_NDIS_DRIVER.
DESCRIPTION
The meaning of the bug check parameters cannot be determined by examining the
parameters alone. You must also examine the text of a DbgPrint message.
For details, see either the debugger documentation or the DDK documentation.
Arguments:
Arg1: 87128130
Arg2: 86acf058
Arg3: 80550da4
Arg4: 00000001

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCK... Read more

A:Help analyzing BSOD dump

That error, RTL8180.SYS ( RTL8180+6542 ), is usually repaired by removing and re-installing your modem and ethernet... Look in your device manager (Start->Control Panel->System->Hardware->Device manager and examine the list for red, yellow, and black flags.
Disable or remove the device that is flagged, and reinstall.
Result? Happy camper
 

1 more replies
Answer Match 66.36%

Microsoft (R) Windows Debugger Version 6.3.9600.17336 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [E:\Users\Garfield\Desktop\080715-9282-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Mini Kernel Dump does not have process information
Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image Unknown_Module_00000000`00000000, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Unab... Read more

A:Need help understanding dump file and crash reason

Hiya and welcome to SevenForums!
Next time please follow the Blue Screen of Death (BSOD) Posting Instructions
But this time you analyzed it so it's okay.

It's an 0x101 which is related to overclocking. Have you overclocked?

9 more replies
Answer Match 66.36%

Hi folks, I have read a lot of stuff and I think this is the place to come for help.

It sure seems like it from what I have seen.

Currently I am experiencing the BSOD, no event log entry , no application errors in log, no system errors. All I have is the minidump file and am unsure on how to read it.

I think I have a NIC problem, but I really could use some expertise?s in reading the dump file, I can?t seem to get debugger to spit it out properly.
I am just an old fart who has always had good luck with computers. Until now, and I am over my head I think in this one. Dump File attached in zip file
I can supply the complete system info file but it is rather large so here is a summery .

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name ANTEC
System Manufacturer .
System Model .
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 11 GenuineIntel ~2394 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 5/26/2008
SMBIOS Version 2.5
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name ANTEC\Dad
Time Zone Central Daylight Time
Total Physical Memory 4,096.00 MB
Available Physical Memory 2.65 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.95 GB
Page File Space 5.09 GB
Pa... Read more

A:[SOLVED] Need assistance with Crash Dump File

thee are only a few that read them in the meantime

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and temperatures and post them

is there any yellow alongside of anything in the device manager

turn off the auto reboot
control panel /system/advanced/startup and recovery settings
then untick the auto reboot box
post any bsod error messages the computer freezes on in full

3 more replies
Answer Match 66.36%

In short, I use Windows 7 Ultimate 32-bit and everytime I try to open Dump Files from either my computer or other computers with Microsoft's WinDbg.exe, it mainly gives these two errors at the end and WONT let me use any commands or examine the files:

"ERROR: Reload failure, partially initialized target
WaitForEvent failed".
------------------------------------------------------------------------------------------

Well, everytime I try to open a Crash Dump File (.DMP) that came from a game I use, it doesn't allow it. The thing is, there's only 2 of them out of the 20 something here that actually open, but I want to open the others too as they contain important information I need (Some of them are from different computers, but the thing is, I have about 12 on my computer that were created on my computer and only 2 of them open up). This is what happens when I use WinDbg.exe to try to open one of the dump files:


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Kimberly\Desktop\Flash Drive\Debug View\Crash Dump Files\redluffy\irisclient v21769 2011-01-14 10-53-55.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: SingleUse... Read more

A:Crash Dump File Won't Open? [WINDBG.EXE]

Are you trying to open memory dump files or mini dump files? Make sure you computer is configured for mini dumps. Read the last part of the first post in this tutorial: http://www.sevenforums.com/tutorials...en-forums.html

7 more replies
Answer Match 66.36%

I tried reading this file to get information but i could not read the symbols that came up when i opened it, asking for some assistance please

A:bad_pool_caller crash: dump file attached

Looks like a file information request passed through ESET (eamon), into Acronis, and then blew up:

Code:
3: kd> kn
# ChildEBP RetAddr
00 9e933668 8b99ff3b nt!FsRtlLookupPerStreamContextInternal+0x9a
01 9e9336ac 8b9993f0 fltmgr!FltpGetStreamListCtrl+0x5b
02 9e9336c8 8b9d16da fltmgr!FltGetStreamContext+0x1a
03 9e9336f8 8b9d1e24 fileinfo!FIStreamGet+0x36
04 9e933738 8b998324 fileinfo!FIPostCreateCallback+0xb8
05 9e9337a0 8b99b512 fltmgr!FltpPerformPostCallbacks+0x24a
06 9e9337b4 8b99bb46 fltmgr!FltpProcessIoCompletion+0x10
07 9e9337c4 8b99c29c fltmgr!FltpPassThroughCompletion+0x98
08 9e9337f4 8b9af8c9 fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x33a
09 9e933840 82a894bc fltmgr!FltpCreate+0x2db
0a 9e933858 8c013fce nt!IofCallDriver+0x63
WARNING: Stack unwind information not available. Following frames may be wrong.
0b 9e9338ec 8b99c20c tdrpm251+0x9fce
0c 9e933910 8b9af8c9 fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x2aa
0d 9e93395c 82a894bc fltmgr!FltpCreate+0x2db
0e 9e933974 8242b884 nt!IofCallDriver+0x63
0f 9e9339b0 82a894bc eamon+0x5884
10 9e9339c8 82c8d6ad nt!IofCallDriver+0x63
11 9e933aa0 82c6e26b nt!IopParseDevice+0xed7
12 9e933b1c 82c942d9 nt!ObpLookupObjectName+0x4fa
13 9e933b78 82cafcfa nt!ObOpenObjectByName+0x165

// Can't tell what the file or IRP was because this is a minidump:
3: kd> dc 85d7cce0 L1
85d7cce0 ???????? ????

3: kd> lmvm tdrpm251
start end module name
8c00a000 8c0e4b00 tdrpm2... Read more

4 more replies
Answer Match 66.36%

Hi all first time here,

My computer has started crash dumping literally within every 5 minutes. Admittidly I have been downloading addons this afternoon. Can someone advise me with what is causing this please.
Microsoft ® Windows Debugger Version 6.10.0003.233 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Mark\Desktop\Mini121608-10.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

Executable search path is:
Windows Server 2008/Windows Vista SP1 Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6001.18145.x86fre.vistasp1_gdr.080917-1612
Machine Name:
Kernel base = 0x82206000 PsLoadedModuleList = 0x8231dc70
Debug session time: Tue Dec 16 20:01:22.474 2008 (GMT+0)
System Uptime: 0 days 0:05:46.346
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* ... Read more

A:Crash Dump Debug File!, luafv.sys?

Just looked at another dump and the info seems different. Heres one from before
Microsoft ® Windows Debugger Version 6.10.0003.233 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Mark\Desktop\Mini121608-09.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\\symbols*http://msdl.microsoft.com/downloads/symbols
Executable search path is:
Windows Server 2008/Windows Vista SP1 Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6001.18145.x86fre.vistasp1_gdr.080917-1612
Machine Name:
Kernel base = 0x8223e000 PsLoadedModuleList = 0x82355c70
Debug session time: Tue Dec 16 19:47:18.602 2008 (GMT+0)
System Uptime: 0 days 0:00:35.445
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze ... Read more

2 more replies
Answer Match 66.36%

Hello every body,
I having a serious problem with the Conquer Online 2 and after reading a lot of comment about the crash problem, still do not know why the game after some time (Random) crash (some time with blue screen and some time without).

so I got the last Dump file and I hope some body try to see in the file and help me out with the issue.

Thanks in advance.

A:Conquer Online Crash Dump File

Caused by your video driver. Re-install using this

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

Or Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.


Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\052111-19640-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0x82a55000 PsLoadedModuleList = 0x82b9e4d0
Debug session time: Sat May 21 10:52:11.329 2011 (GMT-4)
System Uptime: 0 days 0:48:54.703
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
........
2: kd> !analyze -v
*******************************************************************************
* *
* ... Read more

2 more replies
Answer Match 66.36%

Hi,

Please could somebody help me out with the output from a WinXP Crash Dump file, using the "!analyze -v" command.

I'm interested in 3 lines from the output:DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: firefox.exe
IMAGE_NAME: OsaFsLoc.sys

I gather "DEFAULT_BUCKET_ID: DRIVER_FAULT" means it's blaming a driver for the fault. "IMAGE_NAME: OsaFsLoc.sys" is involved and I think it's related to built-in Acer software. My main concern is the "PROCESS_NAME: firefox.exe" line....what does this actually mean...is Firefox to blame? (I'm using Firefox 2)

I think "OsaFsLoc.sys" is to blame, but what do I do next?

Here's the full output from WinDBG:


Code:
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: e3560000, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Ar... Read more

A:Crash dump file analysis help needed

Anybody out there?

19 more replies
Answer Match 66.36%

I've been experiencing some random BSOD and freezes and managed to create crash dump files using driver verifier.

Unfortunately I cannot read what driver is causing the BSOD's / freezes.

Can someone please help me?

Please ignore debug-ROELEMANSKI-PC-xxxx.zip
The correct file is ROELEMANSKI-PC-ma_18-04-2016_210415,59.zip

More replies
Answer Match 66.36%

Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory...

Windows Standard 2008 edition 64 Bit

Can u help me on this..

Syed Hasain

A:Page file for crash dump failed

Hello Syed and welcome to the forums

Can you upload a screenshot of the error message you are seeing please?

Screenshots and Files - Upload and Post in Vista Forums

Tom

2 more replies
Answer Match 66.36%

ok here some bsod error, i try verifier.exe and I have got blue screen with error. Here is the dump file

A:BSOD crash include dump file

Welcome to the Fourm
Congratulations, you saved a lot of time by using the verifier. Although one dump is not usually enough to determine the cause of your problem, the fact that it was due to verifier increases our chances of success. Here is the cause of your problem. Update driver or uninstall the software.

Ikeyenum.sys file descriptionProductname:iKey Enumerator Description:iKey Enumerator Company:Rainbow Technologies Inc

5 more replies
Answer Match 66.36%

Hello everybody,

My laptop (Dell Inspiron 1520) running on Windows 7 has been crashing up to twice a day for the last two weeks. I upgraded my RAM from 2x1Gb to 2x2Gb shortly before the crashes started happening, so I thought the memory was defective, but I ran Memtest86+ which diagnosed to errors at all.

After doing some research online I tried opening the memory dump files. I finally was able to do that with WinDbg and the right symbols, but I can't really understand the content of the analysis... It says that "a driver is causing an inconsistent power state", but I don't understand how to fix it.

I would really appreciate if anybody could give me a clue, maybe it's a simple problem to fix? Here is the content of the analysis from WinDbg:

Microsoft ® Windows Debugger Version 6.12.0002.633 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\042110-80590-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82e02000 PsLoadedModuleList = 0x82f4a810
Debug session time: Wed Apr 21 17:42:04.077 2010 (UTC - 4:00)
System Uptime: 0 days 18:30:54.981... Read more

A:Interpreting the memory dump file after crash

No installation required.Double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.And be sure to post all of them!

8 more replies
Answer Match 66.36%

Hi all,


I'm developing a large application using Visual Studio 2008 using VB.NET,

with .NET Frameworks 2.0 .
The application also make extensive usage of the DevExpress controls suit.


Every now and then we get an application crash. Always with the same details


Windows reports Cabinet.Dll as the source of the crash.

This happens on Windows 7 only (in windows XP the application runs OK).
The crash occurs at different locations in the applications and we can't reproduce it.
At times it will repeat itself very often at a short period of time, and after that it won't happen for a while.


I used the adplus debugger to monitor a crash and get a dump by using the following command:

adplus -crash -pn app.exe -o c:\temp

I opened the dump file using WinDbg and used the following commands:
.loadby sos.dll mscorwks
!analyze -v


the results are pasted below.

I would appreciate any help with finding the source of the problem.

Thank you !



Code:
*****************************


*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

*** WARNING: Unable to verify checksum for System.Windows.Forms.ni.dll
*** ERROR: Module load completed but symbols could not be loaded for XXXwizard.exe
*** WARNING: Unable to verify checksum for mscorlib.ni.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ... Read more

A:Help debugging dump file from application crash

  
Quote: Originally Posted by Avital Chissick


Hi all,


I'm developing a large application using Visual Studio 2008 using VB.NET,

with .NET Frameworks 2.0 .
The application also make extensive usage of the DevExpress controls suit.


Every now and then we get an application crash. Always with the same details


Windows reports Cabinet.Dll as the source of the crash.

This happens on Windows 7 only (in windows XP the application runs OK).
The crash occurs at different locations in the applications and we can't reproduce it.
At times it will repeat itself very often at a short period of time, and after that it won't happen for a while.


I used the adplus debugger to monitor a crash and get a dump by using the following command:

adplus -crash -pn app.exe -o c:\temp

I opened the dump file using WinDbg and used the following commands:
.loadby sos.dll mscorwks
!analyze -v


the results are pasted below.

I would appreciate any help with finding the source of the problem.

Thank you !



Code:
*****************************


*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

*** WARNING: Unable to verify checksum for System.Windows.Forms.ni.dll
*** ERROR: Module load completed but symbols could not be loaded for XXXwizard.exe
*** WARNING: Unable to verify checksum for mscorlib.n... Read more

2 more replies
Answer Match 65.52%

Computer Management(local) => Storage => Disk Management :

Health Status of all Volume or Drive is shown Healthy except C Drive ( C: ).

Status of ( C: ) is shown like that during some days - Healthy(Boot, Page File, Crash Dump).

Is there any problem in my Hard Disk ? If any problem in my computer or hard disk, please guide me to solve that problem.

A:(C:) - Healthy(Boot, Page File, Crash Dump)

Computer Management(local) => Storage => Disk Management :

Health Status of all Volume or Drive is shown Healthy except C Drive ( C: )

Status of ( C: ) is shown like that during some days - Healthy(Boot, Page File, Crash Dump).

Is there any problem in my Hard Disk ? If any problem in my computer or hard disk, please guide me to solve that problem.

1 more replies
Answer Match 65.52%

Hi. I have a simple application that holds a Mutex (Mutant) object. If I attach to the process with WinDbg and enter:


Code:
0:001> !handle 0 f Mutant
Handle 7f4
Type Mutant
Attributes 0
GrantedAccess 0x1f0001:
Delete,ReadControl,WriteDac,WriteOwner,Synch
QueryState
HandleCount 2
PointerCount 4
Name \BaseNamedObjects\PAUL_HANG_MUTEX
Object Specific Information
Mutex is Owned
..then I can see that my application does indeed own the Mutex. Great.

Now then.. I would like to be able to do the same thing but my generating a crash dump file so that I can exame the mutex states at the time that I invoke the crash dump. I've tried creating a crashdump using PROCDUMP -ma test.exe.

Admittedly, I am looking into a problem on a Windows XP machine, not a Windows 7 machine but I have yet to find a good crash dump analysis forum that isn't specific to one version of Windows.

Can somebody please tell me if and how it is possible to view the "owned" states from a crash dump file?

Thanks

A:Is it possible to view Mutant states from a Crash Dump File?

If you've managed to break into your code during a debugging session then you can dump the state of the application right there in Windbg using the .dump command. Follow the instructions in the Help manual for Windbg on the appropriate parameters.

As for viewings the actual states of an object like a mutex, you'll most likely need to have access to a kernel debugging session or generate a kernel or full dump during the break-in. This article I've found is pretty much on the money on the two common approaches you can make to find this answer (the kernel debugging method, once you successfully initiate it, is the easiest and most precise IMO). It's dated, but it's still very relevant.

Btw, concerning having a good forum to go too for questions like this, I'd recommend Stack Overflow. There is a section there on debugging applications with some knowledgeable people to assist. In addition is OSR Online's forum/mailing list. It's more catered to driver writers, but you may be able to get some assistance there.

8 more replies
Answer Match 65.52%

I have had BSOD for following files: partmgr.sys,volmgrx.sys, ntfs.sys, srv.sys,msrpc.sys.  I have verified that I have the settings established in Control Panel, System, Advanced System settings, Advanced with checks on virtual memory (9GB Ram, setting
5143MB), kernel memory dump selected, overwrite existing file, Dump file:%SystemRoot%\MEMORY.DMP.  I have checked the registry to verify these settings and verifies C:\pagefile.sys is on C: My OS is in a partition D: on the C: drive. Is this the problem?
I don't have but 997 MB free on D: (I have 530GB free on C:)

My Windows 7 will not write a dump file of any type!

More replies
Answer Match 65.1%

My OS is Vista Business 32bit, running on a HP Compaq 6715b Notebook. In the middle of September this year I suddenly noticed following event error: Event ID: 49 - Event Source: "volmgr". Followed by this message: "Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory". I have not found out what caused this error message, but from that date, I find this error message twice every time I boot my PC. I have no other error messages, and I have not noticed any problems with my PC, as far as I can see Vista and my PC work perfectly well together. I am informed that Microsoft has a hot-fix for this problem http://support.microsoft.com/kb/955635 dated July 25, 2008. However, in this document Microsoft recommends waiting for the next software update that will contain this fix, if I am not severely affected, because the hotfix could create unexpected effects. Nevertheless, I have received a lot of updates after September, and I have still this error message. Any gurus or other experts in this forum having ideas what to do? Should I just install the hotfix, or wait for more updates?

A:Error 49: Conf page file for crash dump failed

Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter.
Save the report as an .nfo file, zip it up, and upload/attach the .zip file with your next post.

That'll give us some information about your system so that we can get started on trying to fix it.

8 more replies
Answer Match 65.1%

Attachment 211554Attachment 211555I have an Asus G53JW notebook that has BSOD failures.
Tried updating all drivers with Driver Reviver, run memtest86+ to check ram and checked disk with SeaTools for Windows but no faults so far.
The notebook has no USB devices connected externally when the BSOD occurs, on most occasions the BSOD occurs when the G53 is doing very little.

Below is a report from Who Crashed software and it repeated states the BSOD was caused by usbport.sys (USBPORT!USBPORTSVC_MapHwPhysicalToVirtual+0x18A).
I am currently checking usbport.sys using verifier.exe.

I'm not really sure where to go from here, could someone who is good with Windows 7 dump files offer an opinion. Is there a possibility that this is a hardware fault? Asus Support have been less than useful.

John

System Information (local)
computer name: 3DPC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 6363312128 total
VM: 2147352576, free: 1957240832
Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.
On Sun 13/05/2012 8:34:49 AM your computer crashed
crash dump file: C:\Windows\Minidump\051312-53071-01.dmp
uptime: 00:40:03
This was probably caused by the following module: usbport.sys (USBPORT!USBPORTSVC_MapHwPhysicalToVirtual+0x18A)
Bugcheck code: 0xFE (0x5, 0xFFFFF... Read more

A:BSOD crash usbport.sys suspected, please help with dump file analysis

Start by running sfc /verifyonly from and elevated command prompt (Run as Administrator). Report back with any messages.

Then attach the dump files to your next post. (Follow the directions at the top of the page.)
http://www.sevenforums.com/crashes-d...tructions.html

9 more replies
Answer Match 63.84%

Can anyone help me with my problem please

A:c: Health (Boot, Page File, Active, Crash Dump, Primary Partition)

Why yes I can!

If you want to communicate with others over the web it is important to understand that the other people cannot read your mind, so you want to carefully consider what your question is, clearly and concisely, and ask it with as much description and detail as you can. This way the observer can "see" what the problem is as well as you can!

Hope that helps!

PS: see that 101MB unallocated space in your screenshot? Leave that alone. Windows requires that space at the beginning and end of some drives to use for some advanced features, like dual booting and the creation of Dynamic Disks.

9 more replies
Answer Match 63.84%

Here is my situation:
One 500GB HDD. Windows Vista Ultimate. First partition is 100GB, with a HDD called "Operating System HDD". Second partition is called "Main HDD". The size of the Main HDD can vary depending on whether it is back to normal and going at about 400GB (all the way), or being shrunk down to what it is now, 303.40 GB leaving allocation space to the right of it.

What I want to find out is how to give most (if not all) space to the Operating System HDD, because a partitioned system like this just doesn't work for me right now.
So far I think I have learnt that the allocation space has to be at the right of the drive you want to extend, but right now it is to the right of the second partition instead. How would I go about extending the OS partition all (or nearly all) the way?
 

A:Extending the system/boot/page file/active/crash dump partition

...
 

1 more replies
Answer Match 63.84%

Can anyone have a look at my Disk Management screenshot and help me with my C Drive?

The C Drive works as usual but it worries me by stating the status as
"Healthy (Boot, Page File, Crash Dump, Primary Partition)".

I google searched "Page File" and "Crash Dump" but couldn't find anything useful.
What are they indeed?

Thank you.

A:Any Problem with my Hard Disk? Healthy (Boot, Page File, Crash Dump)

This is completely normal. Look at my C partition. Only difference is that mine is active because I do not have the system partition.

4 more replies
Answer Match 61.32%

Can someone please help me understand this crash. My computer crashed, but I am not sure why. I know my installation of an update failed, but I am not sure what this could be.

The dump info is attached.

A:Help Analyzing Crash

It's from your USB scanner or printer. Update the driver(s) for that/those and you should be fine.

2 more replies
Answer Match 60.9%

Not really sure what to make of this. Any insight would be appreciated!

Microsoft (R) Windows Debugger Version 6.3.9600.17336 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\axw_000\Desktop\MEMORY.DMP]
Kernel Bitmap Dump File: Only kernel address space is available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.18264.amd64fre.winblue_ltsb.160310-0600
Machine Name:
Kernel base = 0xfffff800`9f48d000 PsLoadedModuleList = 0xfffff800`9f760630
Debug session time: Fri May  6 21:52:41.909 2016 (UTC - 4:00)
System Uptime: 1 days 8:25:49.559
Loading Kernel Symbols
...............................................................
.....WARNING: em042_64 overlaps em008_64
...........................................................
.........................................
Loading User Symbols
PEB is paged out (Peb.L... Read more

More replies
Answer Match 58.38%

Hey all,
I'm having an issue with my ASUS F5GL laptop. If I try to launch a game like Counter-Strike: Source, Garry's Mod or Just Cause 2, not long after actually leaving the menu and beginning to play (anywhere between 2-5min), the whole laptop just silently crashes. I checked ALL the logs, and there is nothing in there, except something recorded at boot, saying the computer was not cleanly shutdown. When it does crash, a second before it crashes, a weird thin horizontal line appears in a random location on the screen, going all the way across the screen. This was happening under Windows Vista, but I just bought and did a clean install of Windows 7 Home Premium, and it's still happening. I have updated my drivers and it still happens. Laptop info is below (caution, large block of text)

Code:
System Information report written at: 04/21/11 15:41:47
System Name: BODENEAMONN-PC
[System Summary]

Item Value
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name BODENEAMONN-PC
System Manufacturer ASUSTeK Computer Inc.
System Model F5GL
System Type X86-based PC
Processor Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz, 2167 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 214, 16/03/2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C... Read more

A:Complete system crash (no BSOD or crash dump) when trying to launch most games.

Hello

You can try these to see what is going on with the overheating.

Core Temp

CPUID - System & hardware benchmark, monitoring, reporting

4 more replies
Answer Match 58.38%
A:BSOD, and no dump file was found even though dump file anabled.

That is this driver,

Killer Networking - Standard Drivers (no Killer Features)

You still need to follow the posting instructions if you want help.

1 more replies
Answer Match 58.38%

Hey all

Some time ago i installed windows 10 using an iso, i immediately hated it and came back to 7. Ever since then, i've suffered with almost daily BSOD and it mainly seems to be when i'm using processor heavy audio programs, mainly Serato.

When I analyze the audio files, it has an processor load display and within a few seconds, this stays at critical. Now if i had a 2gb of ram, i could understand but my pc far exceeds minimum specs for all programs i use so i'm not sure it's ram related - ramcheck didn't show any problems either.

anyhow, i've tried using Whoscrashed and it tells me that there are no dumps and they are enabled. When the PC bluescreens, it rarely restarts on it's own, just shows its collecting info for the dump, after 2 hours i figured it's probably not doing anything, reboot and all is fine until the next bsod event.

I've replaced the HDD and checked voltages etc and they all seem pretty rock steady, likewise with temps. Somebody mentioned the page file but i have no idea how to check it, to increase it or anything else related - and given that i believe it's recommended that it's double the size of the installed ram, I'm gonna need 64gb of HDD space just for that!

At a bit of a crossroads, i'm pretty sure it's driver related hence the whoscrashed purchase but without the pagefile i'm not sure where to go from here.

Any help be much appreciated.

Stool

More replies
Answer Match 57.96%

Hi all

I'm new to these forums and hope someone out there may be able to help?

Here is a brief description of events.

Windows vista started running slow whilst browsing the web. As we had had a similar problem earlier this year. A problem/virus I rectified with rootkill and caused by Antivirus suite (virus). I decided to run the rootkill programme in safe mode and started up the Malware Antivirus software (all in safe mode). The Malware software located 22 infections. These were subsequently cleaned / quarantined. I attempted a normal restart and the system came up with blue screen and crash dump.

Despite attempts in all modes of start up the vista will not boot? Just keeps crash dumping? I've run windows vista start up repair without success. Repair window says:-

Start up repair cannot repair this computer automatically

I've run the repair disk several times and it just keeps coming up the same. If this has been caused by virus/spyware can anyone offer any suggestions?

Thanks in anticipation of anyone?s assistance.

A:Crash dump - Vista will not start and just keeps crash dumping

Hi, paulpsb Lets give it a try. Attempt a System Restore to restore the computer to an earlier date throughout the Recovery Environment in your CD. If that does not resolve the issue, follow these steps. You will need a USB drive. (Despite the OS is Vista, it will also be nice to know if you have a Windows XP installation CD, as we can have other options to try.)Download GETxPUD.exe to the desktop of your clean computerRun GETxPUD.exeA new folder will appear on the desktop.Open the GETxPUD folder and click on the get&burn.batThe program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.Click on Start and follow the prompts to burn the image to a CD.Next download driver.sh to your USB driveRemove the USB & CD and insert it in the sick computerBoot the Sick computer with the CD you just burnedThe computer must be set to boot from the CDGently tap F12 and choose to boot from the CDFollow the promptsA Welcome to xPUD screen will appearPress FileExpand mntsda1,2...usually corresponds to your HDDsdb1 is likely your USBClick on the folder that represents your USB drive (sdb1 ?)Confirm that you see driver.sh that you downloaded therePress Tool at the topChoose Open TerminalType bash driver.shPress EnterAfter it has finished a report will be located on your USB drive named report.txtRemove the USB drive and insert it back in your working computer and navigate to report.txt

Please note - all text entries are case sensitiveCopy and pas... Read more

9 more replies
Answer Match 57.96%

Hi. I've recently been trying to play Metal Gear Solid 5 but every time I boot it up my PC either crashes as soon as the splash screens are done or after a few minutes. It's been crashing while playing other games as well but it's been much rarer. It's not a BSOD crash and it doesn't produce any crash dumps so I'm leaning towards it being a problem with either the PSU, the motherboard or one of the graphics cards. Any help with finding the cause of this would be appreciated.
 
The PSU model is fd-psu-newt2-800, the graphics cards are both Nvidia GTX760s and the motherboard is a ASUS Sabertooth Z77

More replies
Answer Match 57.96%

My laptop, Packard Bell Easynote TM81, has been crashing and restarting by itself, and when it does, the ENTIRE system will not respond. So I try to format the entire thing, and after a few days, when I have gotten used to it, it comes up with a screen for 1 second, and all I could read was "system memory dump" and "CPU memory dump". So during this month, I have had to format the entire thing OVER AND OVER. I can't reinstall the system, because I am using a laptop, which comes with no Windows 7 CD. Please help!

A:Laptop crash no response memory dump crash

It honestly sounds like a heat related issue to me, if you could follow the instructions here:
http://www.sevenforums.com/crashes-d...tructions.html

one of the bsod readers here could help you.
Or perhaps even myself if I ever get the time to reinstall the debugging software on my system.

1 more replies
Answer Match 55.86%

I've been having BSoD's for well over a year now, once or twice almost every day. I've tried multiple times to figure out whats wrong but... I dont have ANY dump files.

I've followed instructions on how to enable them but it still doesn't create a file. Im really hoping you all can help me out here.

The current settings are:
Page files on both hard drives enabled.
Set custom page size to 17000MB-20000MB
System managed size and no paging file boxes are unchecked
Write an event to system log box checked
Automatically restart unchecked
Debug information set to small memory dump/kernal. Both settings dont work
Overwrite existing file box is greyed out when debug is set to small memory. Checked when set to kernal
Small and kernal memory dump location set to C:\Windows\Minidump and C:\Windows\Memory.DMP I created these folders as they were not present

I got a SSD awhile back and use it for my windows. However i didnt reformat my other hard drive and windows is still installed on the old one however i boot from the SSD (maybe this is some how the problem)

Im using WhoCrashed from Resplendence Software - Advanced System Tools and Developer Components to force a BSoD when trying to creat a dump file.

There are NO files in either folder. Both on the SSD or old hard drive.

I've searched many forums now and found others with what seems to be the same problem but with no solutions. I would VERY much appreciate the help!
The BSoD's seem to mostly happen when play... Read more

A:No dump file after BSoD. Dump files ARE enabled

Wrote stuff that was wrong. Ignore this reply

9 more replies
Answer Match 55.02%

not sure what to delete and what to keep, im an avid gamer and just need help in what to safe to remove from this log file.
 
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 11:19:05 PM, on 29/12/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16428)
CHROME: 31.0.1650.63
 
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Windows\AsScrPro.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Free Ride Games\GPlayer.exe
C:\Program Files (x86)\W3i\InstallIQUpdater\InstallIQUpdater.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Program Files (x86)\Roxio\CinePlayer\5.0\CPMonitor.exe
C:\Users\Alexander\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Hauppauge\DeviceCentral\HcwDCTrayTool.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Users\Alexander\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Alexander\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Alexander\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Alexander\Ap... Read more

A:need help analyzing log file

Good evening.
Are you having any particular issues or are you just intending to have a tidy-up for the new year?

2 more replies
Answer Match 55.02%

Hi everybody,

We have an interesting problem in our company computers. We are using juniper-networks ssl-vpn for remote access. It installs a small program called network connect to the computer. But it is disconnecting every 30 mins automatically. After we scan these computers with combofix, this problem resolved. But we cant find out what is the couse of this problem.
So we will be very happy if anyone can help us analyzing this combofix logs.

A:Need Help analyzing log file

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resouce! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/413386 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the low... Read more

2 more replies
Answer Match 55.02%

Hi all,

Please help me in analyzing my hjt log file. I just want to make sure that my pc is clean..Many Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 12:32:38 PM, on 11/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program ... Read more

A:please help analyzing my hjt log file...

Just the one to remove.Everything else is ok..



Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press <Fix checked> and Close HJT.

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

5 more replies
Answer Match 55.02%

My step-mother's laptop computer appears to be infected with a virus. The only scan that picks up the actual infected file is a "real-time scan" which is a part of PC-cillin Internet Security. AVG Anti-Spyware, Spybot S&D, and scans from Pc-cillin itself does not pick up anything malicious. The infected file is supposedly in system volume information. Whenever she removes the malware using the "Real-time scan," it appears to clean the file. However, after a day or two, it shows up and she has to remove it again.Here is the HiJackThis report from her laptop:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:26:17 PM, on 8/14/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16473)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exeC:\WI... Read more

A:Need Help Analyzing Hjt File

Welcome to the BleepingComputer HijackThis Logs and Analysis forum thedude0000 My name is Richie and i'll be helping you to fix your problems.Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546You are well advised to remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present:ViewpointViewpoint ManagerViewpoint Media PlayerThen restart your pc.-----------------------------------------------Clear your 'System Restore' points by doing the following: Right-click on 'My Computer' and select 'Properties'. Select 'System Restore'. Select 'Turn Off System Restore On All Drives'. Select 'Apply'. You will then get the following warning:"You have chosen to turn off System Restore.If you continue,all existing restore points will be deleted,and you will not be able to track or undo changes to your computer.Do you want to turn off System Restore?".Then select 'Yes',your 'System Restore' directories will be purged.Restart your pc. Turn 'System Restore' back on:Right click on 'My Computer' and select 'Properties'. Select 'System Restore'. Unselect 'Turn Off System Restore On All Drives'. Select 'Apply',then click 'Ok'.-----------------------------------------------Download Combofix and save t... Read more

2 more replies
Answer Match 54.6%

Apparently something has changed the Home Page to this reference: res://mshp.dll/index.html#22776
Whenever I change the default Home Page back, this keeps taking it over. I have included the HijackThis Log.
Thanks in advance for your help.

Logfile of HijackThis v1.97.7
Scan saved at 9:09:20 PM, on 2/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\avgserv.exe
C:\WINDOWS\System32\HPConfig.exe
C:\WINDOWS\System32\carpserv.exe
C:\WINDOWS\System32\S3tray2.exe
C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe
C:\PROGRA~1\HPONE-~1\OneTouch.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\avgcc32.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MailWasher\MailWasher.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\EarthLink TotalAccess\FastLane\IPClient.exe
C:\Documents and Settings\Owner\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKC... Read more

A:Need help analyzing HiJack File.

You have a cws search hijacker onboard so :
Download CWShredder:
http://www.merijn.org/files/cwshredder.zip
Unzip, run and hit the ->fix tab to fix all found problems

CWShredder takes advantage of seurity holes in windows so you should install all critical as well as hotfixes available from windows update.
Then repost a fresh Hijack this log .

Download 'Hijack This!'. http://www.tomcoyote.org/hjt/ and save it to a folder on your desktop.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, load it in Notepad, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.
 

1 more replies
Answer Match 54.6%

Hello everybody,I guess I have Trojan Horse on my computer. I have a laptop under Windows XP SP2. My antivirus (Symantec Antivirus) one day detected Trojan Horse in dll file located in:C:\Windows\system32\avicap3.dllI have tried many ways to delete this file without any success. I?ve run HijackThis followed instructions on your forum ?Preparation Guide For Use Before Posting A Hijackthis Log? Is anybody having any idea what I should do? Any help will be much appreciated!OleksiiLogfile of Trend Micro HijackThis v2.0.2Scan saved at 11:38:25 PM, on 12/22/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Sygate\SPF\smc.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\... Read more

A:Please Help With Analyzing Hijackthis Log File!

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please download ComboFix and save it to your desktop.Double click combofix.exe and follow the prompts.When it's done running it will produce a log for you. Please post that log in your next reply.Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

10 more replies
Answer Match 54.6%

Can a knowledgeable person help me in analyzing below log and highlight the processes which needs to be removed.

/////////////////////////////////////////////////////////////////
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:20:51 PM, on 8/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main... Read more

More replies
Answer Match 54.6%

The following is a Hijack this log file from one of our user's PC's. When the user clicks on Internet Explorer to launch it, it takes a LONG time to launch and the CPU gets pegged at 100% during that time. We have run the latest version of Ad Aware SE Personal which did find and successfully remove problems. The IE problem persists however and I don't know what to do. Here is the log from Hijack this. I would appreciate if someone could review this and let me know what (if any) problem areas they notice. Thanks in advance, WebbiePS - Here is the log file:Logfile of HijackThis v1.99.0Scan saved at 12:07:11 PM, on 1/20/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Intel\ASF Agent\ASFAgent.exeC:\WINDOWS\system32\cisvc.exeC:\Program Files\Dell\OpenManage\Client\Iap.exeC:\OfficeScan NT\ntrtscan.exeC:\OfficeScan NT\tmlisten.exeC:\WINDOWS\System32\CCM\CLICOMP\RemCtrl\Wuser32.exeC:\WINDOWS\System32 ... Read more

A:Help analyzing HijackThis Log file

Hi Webbie,

I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible.

5 more replies
Answer Match 54.6%

Just wanna be sure the Scour or Google Redirect Virus is removed from my computer.

ComboFix 12-05-25.03 - Dai 05/25/2012 18:06:24.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3836.1661 [GMT -4:00]
Running from: c:\users\Dai\Desktop\pchelpforum.exe
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-04-25 to 2012-05-25 )))))))))))))))))))))))))))))))
.
.
2012-05-25 22:19 . 2012-05-25 22:19 -------- d-----w- c:\users\Wendy\AppData\Local\temp
2012-05-25 22:19 . 2012-05-25 22:19 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-05-25 22:06 . 2012-05-25 22:06 69000 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{AD02E947-F347-4FC8-8A3F-2435C5E23097}\offreg.dll
2012-05-25 21:54 . 2012-05-25 22:02 -------- d-----w- C:\ComboFix
2012-05-25 13:47 . 2012-05-08 17:02 8955792 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{AD02E947-F347-4FC8-8A3F-2435C5E23097}\mpengine.dll
2012-05-25 02:20 . 2012-05-25 02:56 -------- d-----w- c:\users&#... Read more

A:Help analyzing ComboFix File Log

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE:... Read more

2 more replies
Answer Match 54.6%

Hello, I have a W2K with Citrix loaded that is infected with Malware/Trojan I believe. All my users are getting constant pop-up with false errors.

The errors are as follows:

##############################################
Windows has detected an Internet attack attempt...
Somebody's trying to infect your PC with spyware or harmful viruses. Run full system scan now to protect your PC from Internet attacks, hijacking attempts and spyware! Click here to download spyware remove for total protection.
Alert! You are receiving spam!
This means that your computer is infected with spyware! Scan your computer for spyware and adware now. Click here to visit security center web site for more information.
Danger! Spyware activity detected on your computer!
Full system scan highly recommended to remove possible malicious spyware. Scan now to remove all spyware and adware! Visit security center web site and download spyware remover to protect your system against spyware and viruses.
Your computer is not protected against spyware!
Spyware able to steal your data including passwords, credit card numbers, etc. Scan your computer for spyware immediately! System scan is highly recommended by Windows Security Center.
Warning! Your security and privacy are at risk!
Spyware has been detected on your computer. Click here to run a FULL SYSTEM SCAN to protect your data. (Windows Security Center message)
Warning! Potential spyware operation!
Your computer is making unauthorized copies of your sys... Read more

More replies
Answer Match 54.6%

Hello,I recently ran ComboFix on a machine under my care and now I would like to understand what ComboFix found and the corrective action taken.Thank you,JimI have posted this question on another forum on this site more closely relating to my question. Thank you

A:need help analyzing ComboFix log file

Thank you Orange Blossom for editing my post and adding the log file. I was waiting until someone responded and requested it per the instructions. I am a new member and still learning how to use the forum correctly.Jim

8 more replies
Answer Match 54.6%

Hi all, I'm at my wits end. My Mom's computer keeps randomly crashing. I'm having a lot of trouble reliably recreating the problem. I've tried everything I can think of, and still nothing. If anybody out there could take a look at one of these minidump files and point me in the right direction, it would be greatly appreciated.
 

A:Help analyzing a minidump file

Intel Graphics Card Driver
 

1 more replies
Answer Match 54.6%

The ZoneAlarm notification on programs trying to access the internet get to be more and more everyday. I ran the HijackThis but do not know how to read the log file. Please help.

A:Help In Analyzing Hijackthis Log File

Hello Dakota8,We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.Upon completing the steps below, a staff member will review and take the steps necessary with you to get your machine back in working order, clean and free of malware.Thanks and again sorry for the delay. Please download Deckard's System Scanner (DSS) and save to your Desktop.alternate download siteDSS will do the following:Create a new System Restore point in Windows XP and Vista.Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.Check some important areas of your system and produce a report for an analyst to review.Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.You must be logged onto an account with administrator privileges ... Read more

2 more replies
Answer Match 53.76%

Hi, this is the first time to use this forum for me. Hope you can help.

Problem is Popup window which occurs with every Boot. The window is immovable, and cannot be closed except with Task Manager. Task Manger shows the name of the window in applications tab, and mshta.exe under the associated process.

I have new Vaio Win7 Pro 64bit, core duo. Have been running Norton, but it did not prevent this, or recognize any problem. Norton expired today and I uninstalled it.

I have downloaded and run the following, with no success:
- Downloaded Microsoft Security Essentials free anti-virus s/w. (Norton trial expired today).
- Downloaded A-squared Free anti-virus, anti-trojan.
- Downloaded Malwarebytes’ Anti-Malware.
- Downloaded Microsoft Malicious S/W Removal tool x64.
I have now downloaded Hijackthis, and have a log file. I have taken no further action, as I am not expert. Can you help? I don't know what else this trojan is doing.
Hijackthis Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:49:42 PM, on 1/13/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\VAIO Mode Switch\VMSwitch.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (... Read more

A:Help analyzing HJT file. Trojan has me stumped.

Hi, this is the first time to use this forum for me. Hope you can help.

Problem is Popup window which occurs with every Boot. The window is immovable, and cannot be closed except with Task Manager. Task Manger shows the name of the window in applications tab, and mshta.exe under the associated process.

I have new Vaio Win7 Pro 64bit, core duo. Have been running Norton, but it did not prevent this, or recognize any problem. Norton expired today and I uninstalled it.

I have downloaded and run the following, with no success:
- Downloaded Microsoft Security Essentials free anti-virus s/w. (Norton trial expired today).
- Downloaded A-squared Free anti-virus, anti-trojan.
- Downloaded Malwarebytes’ Anti-Malware.
- Downloaded Microsoft Malicious S/W Removal tool x64.
I have now downloaded Hijackthis, and have a log file. I have taken no further action, as I am not expert. Can you help? I don't know what else this trojan is doing.
Hijackthis Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:49:42 PM, on 1/13/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\VAIO Mode Switch\VMSwitch.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (... Read more

2 more replies
Answer Match 53.76%

My computer recently started getting adware/malware pop-ups when utilizing IE7. I have Norton 360 installed,and it has detected no virus/spyware activity. I ran Hijackthis and was hoping someone could review the log file and tell me if they identify a problem. Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:09:34 AM, on 10/16/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\ActivCard\acachsrv.exe
C:\Program Files\Common Files\ActivCard\acautoreg.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Fi... Read more

A:Assistance analyzing Hijackthis log file

Hello and welcome to TSF
Download RSIT by random/random and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

========
Logs Required
log.txt
info.txt

If there is no response to this post within 72hrs, this thread will be closed.

2 more replies
Answer Match 53.76%

Hi,
can someone analyze this windows minidump file for me? The BSOD occurs when I try to switch the system to the standby or hibernate mode. The error didn't appear before. I remember, that I've installed the Bluetooth Stack drivers for the second time (without uninstalling them first) and this could probably be the case. But after uninstalling the Bluetooth Stack in "Add/Remove programs" the problem still occurs. Turning off the bluetooth radio doesn't help. I'm running Windows XP Tablet Edition 2005 x86 with all the updates, Toshiba M4 laptop.
Here is the error log from the eventViewer:


Code:
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 6/22/2010
Time: 3:52:35 PM
User: N/A
Computer: TOSHIBA1
Description:
Error code 1000000a, parameter1 bad0b16c, parameter2 000000ff, parameter3 00000000, parameter4 804e35f9.

For more information, see Help and Support Center at <link>
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 30 1000000
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 62 61 eters ba
0030: 64 30 62 31 36 63 2c 20 d0b16c,
0038: 30 30 30 30 30 30 66 66 000000ff
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 38 30 34 65 00, 804e
0050: 33 35 66 39 35f9

Thanks in advance for any clues.

//edit: it happens when I restart the... Read more

A:Help analyzing the Windows XP minidump file

Windows XP home or Professional?
A repair install of Windows XP will fix it.
 

1 more replies
Answer Match 53.34%

Hi.

I wondered if I could get some help analyzing why I get a BSOD. I have never actually seen the bsod, since it only occurs when I`m not at my computer, but i get the errormessage "Windows has recovered from a....". I read another thread here( by user jcgriff2
link: http://forums.techguy.org/windows-vista/820313-windows-vista-ultimate-bsod-infinite.html ...posted at the bottom of the page ) and followed it`s instruction too see if it was any 3`rd party software drivers that was the problem. cmd-admin-typing verifier...etc.... I had a bsod when restarting with the verifier active.

Only one big problem I don`t know how to analyze these -dmp files.

I sincerely hope that someone can help identify the driver that is causing my computer to crash.

Ps. I have attached a zip dile containing two .dmp files. Not sure which of them containing the latest info.
Blubbafeitt11
 

A:Windows 7x64 BSOD, need help analyzing .dmp file!

9 more replies
Answer Match 53.34%

Hi,

I have been getting several BSODs on my Alienware M17X-R2 laptop. All say NETIO.SYS with the IRQ_Less_than message.

Could someone analyse the attached minidump files and tell me whats going wrong.

Thanks.
 

A:Analyzing minidump file - Windows 7 Professional 64-bit

slight bump
 

6 more replies
Answer Match 52.92%

Frequent BSOD coming of sleep mode in Windows 7

here is error message, attached is all dmp/SYSINFO xml/error message in txt file.
please help. This occurs frequently but not all the time. Don't know what to do.


-
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 00000003
BCP2: 86F92120
BCP3: 86F9228C
BCP4: 83624D60
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\021012-29016-01.dmp
C:\Users\user\AppData\Local\Temp\WER-53976-0.sysdata.xml
 

A:Frequent BSOD coming out of sleep, please help analyzing dmp file

Double post!
 

1 more replies
Answer Match 52.08%

Hi guys.

I was wondering if anyone could take a quick look at my crash dump and see if they can spot anything.

This is a crash dump from a Windows XP SP3 machine with IE7 and Windows Media Player 11 installed. It also has Office 2003 and all are fully patched.

We do have other business applications as well and the BSOD issue is not unique to one machine and is quite wide spread.

The BSOD only really happens when you login and very rare but on log off or reboot but 9 times out of 10 it will always be on logon.

Thanks for any advice you can give in advance


Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Documents and Settings\cjw\Desktop\MEMORY.DMP]
Kernel Complete Dump File: Full address space is available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* ... Read more

A:Crash Dump Help

bump just wondering if anyone can help

Thanks in advance

4 more replies
Answer Match 52.08%

Hey guys i recently install a 64bit vista home premium on my dell quad core..

anyways was going good intill recently i have been getting some blue screens collecting crash dump..when i plug in an external device?sd card or phone..

is there a way to fix this??

More replies
Answer Match 52.08%

When ever I try to open a Microsoft Office application. I get a blue screen that says somthing about crash dump and it counts down. its blue with white writing and then the computer shuts down.
 

A:crash dump

Can you note the error code before it reboots? Or the file referenced in the error.
 

1 more replies
Answer Match 52.08%

my dell inspiron is showing a blue screen with the following message can it be fixed or has it had it would appreciate help thanks.

Stop; c0000218 {registry file failure}
The registry cannot load the hive {files}:
\systemroot\system32\config\software
or its log or alterate,
it is corupt,absent or not writable.

Collecting data for crash dump...
initializing disk for crash dump...
beginning dump of physical memory.
dumping physical memory to disk : 100
 

A:crash dump

16 more replies
Answer Match 52.08%

My computer, each time I boot it and i'm at the loading screen on Windows 7 where it says ''welcome'', it shows me a blue screen concerning a crash dump or something... I have no idea what to do. I tried rebooting it of course but nothing. I currently running safe mode with networking. I tried to unplug the power cable for 30 seconds but still nothing. I checked if everything was plugged and it's ok. I don't know if it can be useful but I link all the dump files of today.

Sorry for my bad english...
 

A:Crash dump?

7 more replies
Answer Match 52.08%

I am experiencing messages about threat of crash dump. This appears on a blue screen usually seen when I am logging off. Cam]n any one help in how I resolve this ?

Thanks

Jim the pilot
 

More replies
Answer Match 52.08%

I received a blue screen saying "crash dump" a week or so ago. I have opened my computer in safe mode and have tried to restore my computer to an earlier point but no luck. Under safe mode my laptop does stay stable for about 30 minutes before giving me the blue screen. I'm not good with computers and HP's tech department wants to charge me $100 to fix my problem. Help, college is about to start back and I need my laptop :/
 

A:Crash Dump

16 more replies
Answer Match 52.08%

Hi - my pc was hit with a collage of malware whilst I slept the other night. I managed to remove the various items & no problems were reported by several different A/V scanners. But then I started getting these crash dump blue screens. Just got my sixth one - so apparently it's not going away. Are these fixable at all? Am I better off just wiping the drive clean & reinstalling? Thank you for helping. D

A:Crash Dump ?

Hi -

Did you have any BSODs prior to the "attack"?

jcgriff2

.

19 more replies
Answer Match 52.08%

getting bsod ever since got pc in 2008 usually get it within 1 minute of boot up...reboot and can go for hours come back next time to use it again and get the same thing.

i understand some drivers are not installed at the moment didnt want to add drivers to the issues i already have

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64 ult
- the original installed OS on the system? no...vista was original
- an OEM or full retail version? retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 9/2008
- What is the age of OS installation (have you re-installed the OS?) 5 days

A:crash dump

  
Quote: Originally Posted by queva1


getting bsod ever since got pc in 2008 usually get it within 1 minute of boot up...reboot and can go for hours come back next time to use it again and get the same thing.

i understand some drivers are not installed at the moment didnt want to add drivers to the issues i already have

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64 ult
- the original installed OS on the system? no...vista was original
- an OEM or full retail version? retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 9/2008
- What is the age of OS installation (have you re-installed the OS?) 5 days




These were all caused by memory corruption please run memtest to test yours

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

2 more replies
Answer Match 52.08%

Well apparently I did this posting wrong and I'm sorry, so here's to trying to correct it. I just got a new computer and the crash dump keeps appearing. It used ot only happen once or twice a week, now its much more often aka a few times a day. I was reading in several posts that perhaps Zone alarm could cause some of these issues, so i decided to uninstall it, but it still is having this crash dump.

I ran the BSOD Dump & System File Collection app, and here is the .zip of it.

Windows 7 64 bit, original install, only a month old.
Hewlett Packard
Model: HPE-410y
Processor AMD Phenom(tm) II X6 1045T Processor 2.70Ghz
RAM: 8 Gigs
Graphics: ATI Radeon HD 5570

Please help, ty!

A:Crash Dump Fun -_-

Hi Swupea and Welcome.

STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP (go to top of page)
Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack.

All your dump files have a stop error 0x7F, your latest dump file blames ntkrnlmp.exe which is a Windows System file and is highly unlikely to be the cause.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

As a Priority:

Your dump files all give a stop error of 0x7F. Its a stop error that ZoneAlarm firewall gives frequently. You have two (?) options:

ZoneAlarm Security and Firewall is known to be a cause of BSOD's on many Windows 7 systems. Download the ZoneAlarm Remover http://download.zonealarm.com/bin/fr...cpes_clean.exe. Uninstall ZoneAlarm through Programs and Features. Boot to safe mode and run the ZoneAlarm Remover. Reboot. Make sure that Windows Firewall is enabled.
Alternatively
Try this Microsoft hotfix if you wish to keep ZoneAlarm: Stop Error 0x07F when you run applications that transfer data using the UDP protocol in Win Server 2008 R2/Win 7" which I can neither verify or discount. It may work, it may not.
Outdated Drivers. Update:

Rt64win7.sys Th... Read more

3 more replies
Answer Match 52.08%

My desktop will give the "repair" or "start windows normally" screen... when i select start normally it seems to process but doesn't. After some time it goes to a screen that talks about crash dumps.... that screen flashes "dump physical memory" then its gone. Next the hp screen with "boot menu" "setup" and "system recovery" appears. When that screen goes away it goes back to "start windows normally"

More replies
Answer Match 52.08%

hi
When I play, at different times it happens
OS: windows 7 service pack 1 64bit
Motherboard: Gigabyte P55-USB3
CPU: intel core i5 760
Ram: 16GB (8*2 Dual Chanel) G.Skill
GPU: Inno3D iChill GTX 980 HerculeZ X4 Air Boss DHS
Power: Green GP685B
hard (first boot): HDD 1TB seagate
HDD 1TB seagate
HDD 4TB green western digital

 

A:Crash dump

Go to C:\windows\minidump and select all the .dmp files. Right-click sending these files to a compressed(zipped)folder. Upload this folder as a file here
 

1 more replies
Answer Match 52.08%

Ok I removed VISTA and installed XP. To make a long and painful story short, I ended up back with VISTA. I got it all loaded and it runs better but, when I restarted my computer, I got a "Crash Dump" message.

My laptop boots OK and all but the drive manager says ;

Healthy (System, Boot, Page File, active, crash dump, Primary Partition)

Don't know if it is problem but how does one clear that?

A:Crash Dump

Healthy (System, Boot, Page File, active, crash dump, Primary Partition)
That tells you where important files go or are..
The "crash Dump" means that when windows has a fatal error it will dump data logs onto that drive for which it will be able to send off to Microsoft for analysis.. you know the message that pops up with the "send or dont send buttons after a program or windows fails"
Hope ive answered that for you

2 more replies
Answer Match 52.08%

Bought a new HP computer with Windows7. Has plenty of memory and large hard drive. I copied my old files from an XP machine. Have not installed any new hardware. Every time I use the machine, and especially when on the net, the system stops functioning and I get the BSOD with a warning it is performing a crash dump. The screen stays on for a few seconds and then I am asked to restart windows. I cannot understand all the messages but it does mention problem with new hardware or software. I have seen many ads for programs that update drivers, is this the first step? It is a real annoyance to constantly restart windows. HELP!!

A:crash dump

How old is this lap top?We need to know more about your BSODs...Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.Then go to File > Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.Compliments of Broni

6 more replies
Answer Match 52.08%

My computer will only allow me to run in safe mode and that is it. I have tried running my Micrsoft Security Essentials software to remove any threats but it won't run either. Every time I turn on my computer and try to run it normally it starts as if it's going to work correctly but as soon as it tries to turn on all the way (after the vista logo screen) it goes straight to a blue screen and makes terrible sounds. I'm not sure of what it all says on the blue screen because it is only up for maybe half a second before it shuts my computer down, but at the bottom I do catch "crash dump" right before it turns off. I don't know what to do to fix this. My virus protection software won't run. I've tried deleting things that might have a virus in them, for example by frostwire. But nothing has worked.

A:Crash Dump

Follow these steps - NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

If you are unable to do so because of BSODs, please post back here.

Regards. . .

jcgriff2

`

1 more replies
Answer Match 52.08%

Hi, I recently sent my Samsung laptop away for a repair last week, I received it back today... Apparently it had a faulty processor... Anyway I turned it on and it was working fine then all of a sudden my computer kept crashing and a blue screen would pop up saying collecting crash dump data.....and a whole lot of other stuff... This hasn't happened before now? Could this have happened during the repair... Should I send it back??

A:Crash dump??

Please use the instructions for finding and uploading the DMP files as they are the only record of what led up to the crashes. Only after we see those can we be sure

IF you cant boot normally try booting into safe mode (F8).

1 more replies
Answer Match 52.08%

Hi ,

In my network, we are having around 60 computers. In that 5-6 machines will restart automatically at the same time. All machines will create the dump file. please find the dump file in the attachment. While restarting some systems will show blue screen, soe system will restart without any message.

These machines will restart minimum 2-3 times in a day.All machine are running xp and win 2003 server.

Please help me to fix this issue.

Regards,

Mahesh
 

A:Crash Dump

All of the logs show a problem with "Rtnicxp.sys". It is a driver for a Realtek network interface card. If you have 5-6 all crashing at the same time I would guess some network traffic is causing it, except that should not happen. I suggest you check to be sure you are running the latest drivers.

Also, your logs are from at least two PCs. The one that crashed three times on 9/10 thinks the year is 2009.
 

2 more replies
Answer Match 52.08%

My computer had been acting funny and my virus protector had expired 2 days earlier. I went and purchased Nortons AntiVirus 2011 and installed it. It ran full system check and found I had some Trojan virus. It also said that wuauclt.exe was infected with a Trojan. Also when I would restart my laptop a box came up on startup and said that 'acleaner' needed to be restored. I never clicked on it. Now if I try to log on my laptop in regular startup mode, it flashes a blue screen and says crash dump. I have no idea what's going on but please help! ALSO when I tried to do my health check in safe mode, it wont do it. A box pops up and says " can't find script engine 'jscript.encode' for script 'c:\windows\help\oem\scripts\launchHPHC.jse' The only way I can log on without crashing is in safe mode.

A:Crash Dump

Please uninstall and remove your Netgear Wireless USB adapter. It was the cause of a few of your crashes. If you can, use a wired connection for the time being or use the built in wireless.

Download an updated version of your video card drivers from here. They were a cause of one of your crashes

Download the Nvidia chipset package from the HP site and install it. NVIDIA nForce Chipset Driver HP Pavilion dv9410us Notebook PC - HP Customer Care (United States - English)

You also need to update your computer to Vista SP2 but we need to solve these BSOD first.

Summary of dumps

Code:
Built by: 6000.17021.x86fre.vista_gdr.100218-0019
Debug session time: Wed Feb 16 12:41:15.835 2011 (UTC - 4:00)
System Uptime: 0 days 4:24:06.523
Unable to load image \SystemRoot\System32\Drivers\PxHelp20.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PxHelp20.sys
*** ERROR: Module load completed but symbols could not be loaded for PxHelp20.sys
Probably caused by : atapi.sys
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: Idle
FAILURE_BUCKET_ID: 0x9F_cdrom.sys_CNVIRP_IMAGE_atapi.sys
BaseBoardManufacturer = Quanta
BaseBoardProduct = 30B9
????????????????????????????????????????????????????????????????????????????????
Built by: 6000.17021.x86fre.vista_gdr.100218-0019
Debug session time: Mon Mar 7 14:55:49.802 2011 (UTC - 4:00)
System Uptime: 2 days 4:06:52.733
Unable to load image \SystemRoot\System32\DRIVERS\dvd43llh.sys, Win32 error 0n2
*** WA... Read more

12 more replies
Answer Match 52.08%

Hello:

We've one of Dell Latitude D400 which is runnign XP w/SP2 is keep shutting down.
Below is crash dump file.
Please advise how to fix.


Loading Dump File [C:\Temp\Eric\Mini071107-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: c:\symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a420
Debug session time: Thu Jul 12 00:47:57.217 2007 (GMT-4)
System Uptime: 0 days 0:02:10.778
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Loading Kernel Symbols
............................................................................................................................................................................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
******************************************************************************* ... Read more

More replies
Answer Match 52.08%

Please evaluate
x64
win7 home premium OEM
- OEM = came pre-installed on system
- What is the age of system (hardware)? 3 month
- What is the age of OS installation new (have you re-installed the OS?) no

A:crash dump over and over

Hello and welcome to 7 Forums,
Start off by removing AVG including Identity Protection - indeed, a known cause of BSOD on some Windows 7. Use this removal tool when it is removed: AVG - Download tools

Use Avast or MSE with Windows Firewall in it's place.

Update... Ralink RT2501/RT2573/T2601/RT2671 Wireless Adapter (you may have a different manufacturer) - here

Code:
fffff880`03e00000 fffff880`03eb8000 netr7364 netr7364.sys Wed Jun 17 21:18:51 2009 (4A38B4FB)
Update your Realtek Sound Driver - here

Code:
fffff880`05a48000 fffff880`05bf4900 RTKVHD64 RTKVHD64.sys Sat May 23 06:04:20 2009 (4A16E924)
Lastly, do a SFC /scannow to verify and repair OS files.

Also, learn more about upgrading to SP1: http://windows.microsoft.com/installwindows7sp1
Regards...

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff96000194e0e, fffff88006536210, 0}

Unable to load image \SystemRoot\System32\win32k.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded... Read more

1 more replies
Answer Match 52.08%

Hi,

I installed Windows 7 about 3-4 weeks ago and it's been crashing almost every day ever since. I analyzed memory dumps with WHOCRASHED and checked all symptoms through google and did everything that was suggested to other users with the same or similar symptoms, but nothing helped. I updated bios, changed to default settings, updated all drivers, checked memory with Windows Memory Diagnostic (it ran for over 24 hours), changed the power supply and even formatted the drive and installed a fresh copy of windows yesterday and still no change.

I'm guessing it has to be hardware (Motherboard, RAM (diagnostic test has passed ok?) or CPU). Everything except CPU is new, I got used CPU at very cool price, but now I'm thinking it might have been overclocked.

All minidumps are inside the attachment. I think that since nearly everthing has been tried, the short versions wouldn't help much so if anyone knows how to interpret those minidumps, please check them and let me know any possible suspicion.
Quick system specs:

Motherboard: Gigabyte G41M-ES2l (integrated VGA, LAN, SOUND)
CPU: Intel Core 2 Duo E6320
RAM: PatriotDDR2, 2GB PC2-6400 800MHZ
HDD: WD5000AACS (500 GB, 16 MB Cache, SATA)
DVD-RW: NEC, some old model
PSU: Lc Power 500 W
OS: Windows 7 Ultimate 6.1 (Build 7600) + all windows updates

Thanks

A:Crash dump

Having a look at the text now but you should post the actual dump file incase we need to dig a bit deeper

They are quite varied but the obvious is ram i would recommend downloading memtest86 to perform thorough testing of the ram, download>burn to disk>boot from it
Recommend letting run for at least 5 passes or overnight

You can also run a system files scan to check for corruption
Start>cmd.exe>right click run as admin>sfc /scannow

9 more replies
Answer Match 52.08%

Does anyone know any reason why Vista would keep doing a crask dump? Is anyone else seeing this? We built a system, and it runs for about 24 hours and dumps. All parts were new, and we have now swapped everything out with replacement parts. Still same thing. Please help me.

A:Crash Dump

list the system specs including the power supply details

6 more replies
Answer Match 52.08%

There's no driver infos anywhere. How can I find out which file crashed me?

A:New crash dump

Hi. . .

Bugcheck 0xa (0xe8, 0x2, 0x1, 0xfffff80001cbddbb), prob cause = memory corruption, NT Kernel named.

This is old driver from ESET - get rid of installed program

Code:
amon.sys Fri May 11 02:23:04 2007
Hamachi big problem as well - many BSODs caused by it -

Code:
hamachi.sys Wed Aug 15 19:05:08 2007
Run memtest86 -
http://www.memtest.org/

Run Driver Verifier -
START | type cmd.exe | right-click on cmd.exe uptop under programs | Run as Administrator | type verifier & hit enter - the Verifier screen will appear | do the following:

Code:

1. Select 2nd option - Create custom settings (for code developers)
2. Select 2nd option - Select individual settings from a full list.
3. Check the boxes? Special Pool
? Pool Tracking
? Force IRQL checking4. Select last option - Select driver names from a list
5. Click on the Provider heading - sorts list by Provider
6. Check ALL boxes where Microsoft is not the Provider
7. Click on Finish
8. Re-boot

If the Driver Verifier (DV) finds a violation, it will result in a BSOD. If you get a verifier-enabled BSOD, get the dump file - go to \windows\minidump - zip it up and attach.

Regards. . .

jcgriff2

.



Code:


Microsoft (R) Windows Debugger Version 6.10.0003.233 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [A:\D\#Dumps\Searinox_Vista_11-22-08\Mini112108-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are ... Read more

19 more replies
Answer Match 52.08%

Hi there, have a problem I could do with some help with. I'm having an intermittent problem with windows 7 professional 64bit, occasionally the system will lock up (while playing games), with sound looping, forcing a reset of the meachine. This has happened usually about every 2 weeks regardless of up time. On reboot I've discovered that the error is WHEA_UNCORRECTABLE_ERROR with Bugcheck code: 0x124 (0x0, 0xFFFFFA8004CE8748, 0x0, 0x0).

I've had a google around and found suggestions from drivers, to CPU/graphics card/RAM/Soundcard/Motherboard failure. However I have changed (upgrade) my CPU since the first crash and still the problem is there. I've used Intel Burn test multiple times on the system and its passed every time, so i'm hopeful the problem isn't the CPU or RAM. I have however noticed both on Asus's forum and elsewhere that the latest Nvidia drivers are problematic and I have seen several error messages in the admin console in Windows about the Nvidia driver giving "The NVIDIA Display Driver Service service has reported an invalid current state 32."

System Spec:

Western Digital Caviar Blue 250GB Harddrive
OCZ GameXStream 850w Silent SLI Ready ATX2 Power Supply
Asus Maximus Formula Intel X38 (Socket 775) PCI-Express DDR2 Motherboard
Intel Core 2 Quad Q9650 (was E8400 at the time of the first crash)
GeForce 8800 GTS 512MB
OCZ 4GB (2x2GB) PC2-8000C5 1000MHz ReaperX HPC

I've included the last crash dump, hope someone can help

Regards
luna... Read more

A:Win 7 Pro Crash (with dump!)

Sounds like a video problem to me. Follow the instructions here: http://www.techsupportforum.com/1871981-post2.html

It will collect all of the dumps and provide us with some more information on your system.

5 more replies
Answer Match 52.08%

Okay, so I'm not very experienced with computers in general, so if this is in the wrong subforum, please move it to the appropriate place.

Since I bought my computer last year, it has consistantly been having the issue of randomly going through a crash dump. I could be playing a game, streaming a movie, running software like photoshop and it randomly goes into a blue screen, a it says its preparing to crash dump to prevent damage.

The reason it keeps coming up with is
Memory_Management

This is VERY irritating as my computer seems to have good specs, i dont know why this persists. I've reformatted, upgraded to windows 7, and it still happens, if not more frequently.

I'll list what my specs are below, if you need any more infomation please tell me. I purchased the computer at TigerDirect

Lenovo IdeaCentre K210
Windows 7 Ultimate
Intel Core 2 Quad CPU @2.40 GHZ 2.4 GHZ
3.00 GB RAM
32-bit operating system
Nvidia GeForce 8800 Zotac video card
500 Watt Power Supply
(I purchased this myself because the video card i bought above needed 440 Watts)

Thanks for your help.

A:Crash Dump

Hi and wlcome to TSF please folow the instructions here
http://www.techsupportforum.com/1871981-post2.html and attch to your next post use the go advanced button then the paperclip icon to attach and upload

5 more replies
Answer Match 52.08%

I followed the instructions and went to install HJT.exe but about half way through the installation my laptop crashes without fail to a blue screen, saying something about a crash dump???

Ive downloaded every spyware / malwae / adware / anti virus, known to man, none of them have managed to remove that about:blank virus or the google redirect virus.

Its driving me mad, somebody please, please, please help me!!

Roy
 

A:HJT crash dump

this site is useless.... absolutely crap, cheers for the help you ****in geeky virgin losers!

twats
 

1 more replies
Answer Match 52.08%

how do I fix it? I get a blue screen and the words "gathering information for a crash dump" and then a reboot.

A:crash dump

http://www.techsupportforum.com/foru...ta-452654.html
Follow these instructions and post in that section of the forum for more help.

1 more replies
Answer Match 52.08%

Hi my windows consistently crashes and either reboots or BSOD's after about 15 minutes of work in a program I am running called Maya 2011. Now it only does it when I use certain rigs that have shown to be working on other peoples systems. I am pretty new to this but have tried a few things like turning my fans up and running a memory diagnostic but I am pretty green when a problem runs deep so here is my last two dump files if anyone could help I would really appreciate it.

YourFileHost.com - Free hosting for ALL your files -S
YourFileHost.com - Free hosting for ALL your files -S

Edit: Windows 7 professional 64bit, the pc is about a year old. I bought windows brand new from the retailer and is the first and only installed OS.

A:Win 7 Crash Dump

Ok I did some reading about several programs I have installed and discovered I had two that had drivers that are well known to cause BSOD's. They are Daemon and Alcohol 120% and they are for mounting drives. I uninstalled them both and removed the driver sptd.sys. I am going to get back to work and update this later if it worked.

4 more replies
Answer Match 52.08%

I am having issues with my PC
Crash dump, I've tried the hotfixes and updates but nothing is preventing this, can someone give me help in understandable terms, so I can get this computer working for me again.
 

A:crash dump

6 more replies
Answer Match 52.08%

hi all,

about 3 weeks ago I built a new computer with windows 7, Asus motherboard, AMD Athlon II x4, 4 x 2gb Kingston ram etc and over the last 3 weeks I've had 10 BSOD. It seems to be random, ie not happening when I run a particular task. Unfortunately windows has not given me anything useful to go off. I really need a point in the right directions, ie is it ram or is it a software conflict etc. I've attached a zip of the .dmp files. Please if someone could point me in the right direction that would be great.

thanks!!!
 

More replies
Answer Match 52.08%

Hello guys i bought a new pc about 3 weeks ago.I first installed win 7 32bit but two days ago i had the 64-bit version installed.Since that,i have a serious problem with a lot of crash dump.After the installation i thought everything was ok and i powered off the pc.After about 10 hours i tried to log on windows but i couldn't!In the welcome screen i got a BSOD.The pc kept restarting every time i tried,even from Safe mode!

Finally,i powered it off again.And the strange thing,after a little it was working just fine!But every time the pc is not working for 5-6 hours i cant log on and i have those BSODs.

I uploaded the dump files so you can help me.

PS.Sorry for my bad english.

A:New pc,lot of crash dump

Hi shikabalas,

Welcome to SevenForums. Please fill out your System Specs as completely as possible so we can better assist you.

Cheers,

Walker
Windows Outreach Team

9 more replies