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BSOD after installing Windows 7, when playing Diablo 3

Q: BSOD after installing Windows 7, when playing Diablo 3

I?m having BSOD aftern installing Windows 7. its coming when i play Diablo 3

Specs:
System Manufacturer/Model Number
HP xw9300 Workstation
OS
Windows 7 home 32 bit
CPU
Amd opteron 250, 2400 MHz (12x200)
Motherboard
AMD hammer
Memory
4 gb HP ddr
Graphics Card(s)
Geforce 7900 GTX
Sound Card
Creative CA20K1 X-Fi
Monitor(s) Displays
Fujitsu Siemens 21"
Screen Resolution
1920x1200
Hard Drives
ST3320820AS 298GB
HDS725050KLA360 465GB
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Microsoft wireless
Mouse
Logitech MX500
Internet Speed
5/5 mbit
Other Info
N/A

System healt care report is en the Windows_NT6_BSOD_jcgriff2.zip

A: BSOD after installing Windows 7, when playing Diablo 3

Due to the hardware age, make sure it is compatible with Windows 7: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads -> Download and run the Windows 7 Upgrade Advisor.
Security Software: ??? Make sure to install security software. I recommend either of these:Microsoft Security Essentials - Free Antivirus for Windows coupled with Malwarebytes. Do not start the free trial of Malwarebytes. Just use the standalone version, update it, and scan your computer once a week with Malwarebytes and with Microsoft Security Essentials.

Good and Free system security combination.

After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.

Code:
giveio.sys Wed Apr 3 20:33:25 1996 (316334F5)
You have a 16 year old driver for SpeedFan!! WOW.

Please remove your version of SpeedFan and replace with SpeedFan - Access temperature sensor in your computer if you want to use the software.
BugCheck 0x124

You have a number of 0x124 hardware bugchecks. If the system is still under warranty (highly doubt it given the age...), I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.



Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
If you are overclocking any hardware, please stop.

If you have an SSD, make sure the following are up to date:SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

Run all but the advanced tests with SeaTools for HDDs.SeaTools for Windows

SeaTools for DOS
Monitor temperatures during the following tests. Use the following programs to monitor the temperatures. Real Temp is a good CPU temperature monitor.
Speccy - System Information - Free Download will monitor all hardware temperatures.
HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). The goal is to get a steady temperature, find out if the GPU is overheating, or to see if there are any artifacts present in the test itself: look for strange pixelated patterns on the screen or colors that do not look like they belong. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.

Run Hardware - Stress Test With Prime95 to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.

Follow the steps for doing CPU stress test using IntelBurnTest

Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:Shut down and turn off your computer.
Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through Stop 0x124 - what it means and what to try for the crash.

4 more replies
Answer Match 87.36%

Made a new post because I got a different BSOD. Sorry ignore this thread.

A:BSOD Playing Diablo III, also random crashes when playing Diablo III.

Anyone? Should I upload anything else?

1 more replies
Answer Match 73.08%

I have problem with Diablo3 , after joining in game, and after playing maybe 10-30 minute, my game crash (stuck and turn off) and my computer stuck and restart and then i get blue screen of death,
that problem repeating for few days now, maybe one whole week.
i have been sent reports via Blizzard Error program, and download some updates you send me, but nothing changes....game just keep crashing...

I didn't know what to do, so i scan my computer for viruses, i got same results.
...so i yesterday reinstall Diablo3 client ... got BSOD again, and then
today i update bios and all my drivers, and game just keep crashing.
i don't know what to do anymore...

Please help , i can't play diablo because of this problem!!!!!
Thank you in advance!

in this RARed file i sending you all informations about my computer

A:BSOD while playing Diablo 3

Bsod picture
http://img717.imageshack.us/img717/1292/img007zv.jpg

4 more replies
Answer Match 73.08%

i got a BSOD while playing Diablo 3. the error was 'page fault on nonpaged area'. it also happens with world of warcraft

Is Windows 7 . . .
- 64 bit
- retail

- What is the age of system (hardware)?
year and half
- What is the age of OS installation (have you re-installed the OS?)
6 moths

dumpfiles attached

A:BSOD while playing Diablo 3

Problematic Software:
Code:
Start Menu\Programs\DriverEasy Public:Start Menu\Programs\DriverEasy Public
We do not recommend automated driver update software. It often finds drivers for devices similar to but not exactly the same as the hardware actually on the system. This can lead to conflicts and blue screen crashes. If you need help finding driver updates for a certain device, please start a thread in Drivers - Windows 7 Forums instead of using software. Driver updates are not always necessary and some updates can actually decrease system stability rather than increase it, so it is usually better not to update unless a device or its driver is causing problems with the system. If it ain't broke, don't fix it.
The following drivers should be updated ASAP; them being out of date may be causing conflicts with online gaming.
Code:
fffff880`04586000 fffff880`04593000 teamviewervpn teamviewervpn.sys Thu Dec 13 02:22:09 2007 (4760F9C1)
fffff880`04e85000 fffff880`04f61000 netr28ux netr28ux.sys Wed Feb 25 19:49:17 2009 (49A6032D)
fffff880`0428b000 fffff880`042bd000 Rt64win7 Rt64win7.sys Thu Feb 26 02:04:13 2009 (49A65B0D)
fffff880`03c77000 fffff880`03cfe000 PAC7302 PAC7302.SYS Mon Apr 27 20:07:52 2009 (49F664F8)
teamviewervpn.sys
netr28ux.sys
Rt64win7.sys
PAC7302.SYS

If you need help finding a driver, please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs

3 more replies
Answer Match 73.08%

Hi There I'm having exactly the same issues when playing Diablo 3. So I see the SOLVED part in the thread name and I really would like to know how did you solved it??

Short summary on my activity so far





Quote:
So in general the crash sometimes is BSOD, some time directly reboot the machine. The scary part is that sometimes after reboot when the Win7 loads up it reboot itself again! The most scary part is that sometimes everything goes black and it had to be rebooted via the power button, but the system does not want to boot after this - so I leave it for a minute or two then I can power it back on.
I want to point that the most of the CRASHes are when I just browse the AuctionHouse.
What I did so far:
0. GPU does not overheat. Monitoring it when I play the game via NVIDIA system tools
1. Tried to roll back the NVIDIA drivers - from the latest one back to old ones - NOT HELP
2. Updated BIOS to the latest version - NOT HELP
3. Run As Admin on Diablo3 - NOT HELP
4. Reduce the frame to 60 in the options - NOT HELP - I crash in the AH why even bother
5. memtesting programs like memtest86 and etc. No even one reported that I have problems with the memory.
6. Run all kind of HDD disc checks - no problems found

A:BSOD when playing diablo 3

Welcome to Seven Forums mmx.

The OP RMA'ed the GPU (graphics card), that seemed to solve the problem.

Some questions from your list above.
0. What temps is your GPU running at idle and underload?
1. Which drivers did you try? What driver are you using now?
2. Fill out your 'System Specs' so we have something to reference.....What BIOS version are you running?
3. ----
4. What is 'AH'?
5. Do you mean memtest86+? How many passes did you run? Seven full passes are recommended.
6. Define 'all kinds', which tests did you run?

Upload all the required information: Blue Screen of Death (BSOD) Posting Instructions

We need more information before we can look into your issues.

9 more replies
Answer Match 73.08%

Hi,

I just started playing Diablo 3 and I can only get about 5-10 minutes into the game before i get a random BSOD. I don't know how to diagnose these so here I am. See attached for last couple dump files I've gotten while playing.

Thanks,

Jonathan

A:BSOD playing Diablo 3

These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+


Driver Verifier






Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore p... Read more

9 more replies
Answer Match 73.08%

i have been plagued with bsods while playing diablo 3, i notice my computer starting to run harder then i get a crash sooner or later
it is really starting to anger me

i used the program whocrashed and here is what it says

Code:


Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.
On Fri 8/31/2012 4:24:37 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: unknown_module_00000000`00000000.sys (Unloaded_Unknown_Module_00000000`00000000+0x6E4F4DB9)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF88005BDD3C4, 0xFFFFF880069CA528, 0xFFFFF880069C9D80)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: unknown_module_00000000`00000000.sys .
Google query: unknown_module_00000000`00000000.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED


On Tue 8/28/2012 7:16:15 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\082812-21949-01.dmp
This was probably caused by the following module: unknown_module_fffff880`01fa4e50.sys (Unloaded_Unknown_Module_fffff880`01fa4e50+0x2AE39A2)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800399A1E8, 0xFFFFF88003999A40, 0xFFFFF80002EB64F7)
E... Read more

A:Bsod while playing diablo 3

Hello asdd, can you post it following the Blue Screen of Death (BSOD) Posting Instructions ?

9 more replies
Answer Match 73.08%

While playing Diablo 3. my computer freezes up, than screens go black and computer restarts. here is error i am getting.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8007F22010
BCP2: FFFFF88005DBD2DC
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041415-12090-01.dmp
C:\Users\Moknathal\AppData\Local\Temp\WER-20810-0.sysdata.xml

can anyone help me out please? i have always turned to this site for help

A:BSoD while playing Diablo 3.

Attachment 356268

1 more replies
Answer Match 73.08%

Hi,

I've had 3 bluescreens in the last 2 days.
Two while playing WoW and one playing Diablo 3 Beta.

I'm having some trouble with the permon /report, when i try to run it i get and an error saying 'The system cannot find the path specified' I've uploaded a screenshot of this, so if anyone can help with that as I couldn't work out how to get it to work.
The most recent BSOD (Today) it crashed as it was creating the dump, so I don't think that is included, but there were two yesterday that worked, I think.
I've included the system dumps, any help is very much appreciated.

- 64 bit
- It is the original OS
- Full Retail Version

- The mobo,ram and cpu about 8 months, everything else 1.5-2 years.
- The OS install is about 6 months old.

Thanks for any help, and if you need more information just ask, I think that is everything.

Thanks.

A:BSOD Playing WoW and Diablo 3

Security Software (this is just to check that it is installed and working properly; nothing needs to be done with this information at this time):
Code:
avgcsrva.exe c:\program files (x86)\avg\avg2012\avgcsrva.exe 464 8 200 1380 22/04/2012 13:18 12.0.0.1786 507.34 KB (519,520 bytes) 15/08/2011 06:21
avgcsrva.exe c:\program files (x86)\avg\avg2012\avgcsrva.exe 3928 8 200 1380 22/04/2012 13:20 12.0.0.1786 507.34 KB (519,520 bytes) 15/08/2011 06:21
avgemca.exe c:\program files (x86)\avg\avg2012\avgemca.exe 2564 8 200 1380 22/04/2012 13:19 12.0.0.1854 1.52 MB (1,593,696 bytes) 21/09/2011 19:53
avgfws.exe c:\program files (x86)\avg\avg2012\avgfws.exe 1644 8 200 1380 22/04/2012 13:19 12.0.0.1881 2.28 MB (2,391,832 bytes) 19/08/2011 06:24
avgidsagent.exe c:\program files (x86)\avg\avg2012\avgidsagent.exe 3224 8 200 1380 22/04/2012 13:20 12.0.0.1855 4.23 MB (4,433,248 bytes) 12/10/2011 07:25
avgnsa.exe c:\program files (x86)\avg\avg2012\avgnsa.exe 2128 8 200 1380 22/04/2012 13:19 12.0.0.1883 1.90 MB (1,987,424 bytes) 13/09/2011 10:33
avgtray.exe c:\program files (x86)\avg\avg2012\avgtray.exe 3048 8 200 1380 22/04/2012 13:19 12.0.0.1912 2.30 MB (2,416,480 bytes) 24/01/2012 17:24
avgwdsvc.exe c:\program files (x86)\avg\avg2012\avgwdsvc.exe 1872 8 200 1380 22/04/2012 13:19 12.0.0.1773 188.26 KB (192,776 bytes) 02/08/2011 06:09


Code:
Loading Dump File [D:\Kingston\BSODDmpFiles\Duraphobics\Windows_NT6_BSOD_jcgriff2\042112-50154-01.dmp]
Mini Kernel Dump File: Only registers and s... Read more

1 more replies
Answer Match 73.08%

Hey,

I am getting BSODs when playing Diablo 3. I don't have this issue with any other games. Only the most recent 2 BSODs are because of Diablo 3. The error was atikmdag.sys, so I was figuring there would be new drivers. The issue is there were no new drivers except from the beta drivers. Should i take these or is there any other cause?

Thanks in advance,
Robert

A:BSOD playing Diablo 3

I'm not going to look at all of them because there are a lot of BSODs. However, you are correct in that the last 2 BSODs are related to your graphics driver. You should try rolling back the driver to a previous stable release, I would not recommend updating to beta drivers as they are buggy and aren't stable which can cause more problems.

How-To Uninstall AMD Catalyst Drivers From A Windows Based System

I would also run a disk check as you appear to have disk corruption on your main HDD. Here's how to run a disk check.

Disk Check

If changing the driver version doesn't work and a disk check finds nothing then I would run memtest for memory issues.

RAM - Test with Memtest86+

Post the results.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff880087762e8, fffff88008775b40, fffff8800101a626}

Probably caused by : Ntfs.sys ( Ntfs!NtfsExtendedCompleteRequestInternal+11c )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* ... Read more

1 more replies
Answer Match 73.08%

Ok so my motherboard was causing me trouble so I changed it. Due to this, I had to do a fresh install of windows 7. I installed all my drivers from the motherboard ( LAN\Chipset\USB 3.0\Audio) and the driver for my graphic card R9 270X. I was playing Diablo yesterday and the game crashed, not responding. I closed it and when I opened it got into a game. The game simply froze and I got a BSOD. I ran WhoCrashed and well, I checked for their solutions online. Someone said to uninstall CCC ( catalyst control center ) which I did but today, I got another crash playing D3 again. Note that I freshly installed windows so it's my only game. I have like my antivirus, chrome , diablo and that's about it. Well, here's the WhoCrashed report:


Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 4/22/2015 8:07:30 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042215-42494-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xB848)
Bugcheck code: 0x116 (0xFFFFFA80103AC4E0, 0xFFFFF88003CF4848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeou... Read more

A:BSOD when playing Diablo 3

Welcome to 7F. I've taken a look at your dumps and both of them are 0x116 VIDEO_TDR_ERROR (Timeout Detection Recovery), this indicates a problem with your GPU whether it be drivers, heat, power to the card or just a bad card.

The first thing to try would be to try a clean install of the driver. Download the driver linked below (Omega 14.12) and save it to your desktop or other convenient location. Then run DDU to remove all traces of your current driver installation. Reboot and install the downloaded driver.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80101484e0, fffff8800410d848, 0, 2}

Unable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )

Followup: MachineOwner
---------

6: kd> lmvm atikmpag
start end module name
fffff880`04102000 fffff880`04198000 atikmpag T (no symbols)
Loaded symbol image file: ... Read more

3 more replies
Answer Match 73.08%

I got a BSOD problem while playing Diablo 3 only. It does not happen while I am using my laptop for other purpose. Please help.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000406F8
BCP4: FFFFF8800F6762B8
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\060913-18595-01.dmp
C:\Users\skywalker\AppData\Local\Temp\WER-70184-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD playing Diablo 3

The BSOD is caused by the display driver.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050033, 406f8, fffff8800f6762b8}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+2522b8 )

Followup: MachineOwner
---------
Which is very old

Code:
fffff880`0f424000 fffff880`101a2000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Sat Jan 28 01:48:52 2012 (4F2306AC)
CheckSum: 00D6630F
ImageSize: 00D7E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
For your NVIDIA GeForce GT 620M GPU, the latest driver is NVIDIA DRIVERS 320.18WHQL. Download and install it.

Let us know the results.

1 more replies
Answer Match 73.08%

This is what i have posted in diablo 3 forums if it helps ,






Quote:
I had no problems with diablo 3 since launch on my pc until today. I experienced a black screen while playing diablo 3 , my pc wasn't responding at all and i practically had to manually power it off by hitting on the power on/off button.

Also , im having frame rate latency problems too at the same time , when fps drops to 10-15 from the usual 60ish fps for a split second.

I have no idea what is the problem, is it my computer or the game itself. For now i might try to reinstall diablo 3 and update my drivers ( apparently i haven't did anything to my computer that made it crash like that , it was fine for the past 3 weeks )

My pc specs are these

windows 7 64 bits
zotac z68 itx + intel i5 2500k
8gb ram
evga 560ti DS
power supply = default 600W bronze comes with silverstone sg-07 case
Did not overclock or anything
hdd = WD 1tb black + crucial 128gb ssd

thats all i guess. hope these info helps.

1st time when my pc froze ) playing the game normally and suddenly my screen goes off , pc went into coma state.

2nd time ) was browsing the AH and pc went into coma

3rd time ) i did a prime 95 run for 2hrs and there was no error. i STOPPED the test and launch diablo 3 . After 5minutes in D3 , my pc goes into coma.


This is the error report when i got BSOD for the 4th time

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 103... Read more

A:BSOD when playing diablo 3

Welcome to Seven Forums sayplease.

Follow this link for trouble shooting steps for the STOP 0x116 error.
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
Run all of the tests that are mentioned in this link, post results here.

Other issues:

Code:
Symptom: Device is not present, not working properly, or does not have all of its drivers installed.
Cause: A device has a configuration problem that prevents it from working properly.
Details: The device, Standard PS/2 Keyboard, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ACPI\PNP0303\4-2755BF62-0.
Resolution:
1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
.
The last 4 crashes are VIDEO_TDR_FAILURE (116) and are all the same - see above link.

The crashes prior to them:

Code:
--------------------------------------------------------------------------------------------------------------------------------------------------
CRITICAL_OBJECT_TERMINATION (f4)
Several processes and threads are necessary for the operation of the system. When they are terminated for any reason, the system can no longer function.
PROCESS_NAME: csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required... Read more

7 more replies
Answer Match 73.08%

Hello and thanks in advance for the help. I've reached the peak of my knowhow and it ain't that high. I?ve been having plenty of BSOD lately while playing Diablo 3. I?ve included the zipped files as attachments as per directed and the parameters of hardware are listed below.

Problem(s):

I?ve been crashing out of many games (Diablo3 and Skyrim) with a BSOD. The same happens and when I run MSI Kombuster to get an idea of what my video cards are doing (2 ? AMD 6850). When Cross-fired and using Overdrive I get the same numbers (or worse) than when NOT cross-fired and no overdrive. More often however, I'll just get a the BSOD. I?m currently running MEMTEST this evening all night to test memory and will report back on that soon. I?m at a loss and my skills are pretty rudimentary so any help would be stellar. My system specs are as follows.

Thanks,
Craig
Full Retail version of Windows 7 x64
AMD Phenom II X61055T 2.8GHz o/c to 4Ghz
ASUS Motherboard M4A89GTD PRO/USB 3 AM3
PSU: Ultra X4 1000w
Memory: 8GB
GPU1: Sapphire AMD HD6850 1Gb DDR5 PCI-express ? driver sets 12.4
GPU2: Sapphire AMD HD6850 1Gb DDR5 PCI-express
HDD: WDC 1 TB
DVD: LG DVR

A:BSOD often while playing Diablo 3

1. Symantec is a frequent cause of BSOD's.
I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

2. Asacpi.sys

The pre 2009 version of this driver is a known BSOD cause.





Quote:
Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).

6 more replies
Answer Match 73.08%

I rarely ever get random BSODs and with Diablo 3, it bluescreens with in 2 minutes of entering the game to play. This problem has occurred ever since I bought the game. Other, more graphic intensive games play fine. The BSODd range from IRQL NOT EQUAL, DEVICE IRQL NOT EQUAL and DRIVER IRQL NOT EQUAL. Suspect files include cmudav3.sys and amdk8.sys. I verifyed the setting are correct to collect a dump, however the only dumps available are from early July. It's not creating dumps or im not looking in the right spot.

I'm at my whits end trying to fix this myself so I hope someone here can help me. Just tell me what you want me to do first :) Thank you very very much in advance.

I've waited over a decade to play this game and I still haven't been able to.

A:BSOD when playing Diablo 3

Hello deosvx,

Please refer to the follow thread and reply accordingly: http://www.techsupportforum.com/foru...ta-452654.html

You mentioned your dumps are dated from July - are you producing small memory dumps or kernel? If kernel, it'll be called MEMORY.DMP in c:\windows and overwritten every time you BSOD. You'll want to follow this thread:

How to Check Computer is set to collect dumps

Regards,

Patrick

5 more replies
Answer Match 73.08%

Hello. For about a month now I've had my computer randomly restart, freeze and get BSoDs when playing games like CS:GO and Diablo 3. It happens within about 2-5min of starting the game or entering the match, I can browse the internet with no problems and run 3DMark Vantage without anything problematic occurring.

I have gotten rid of my virus protection turned on and off the windows firewall, updated all the drivers i could think of, cleaned the inside of my computer, performed a clean install of windows 7, bought new RAM and a SSD but the issue has not gone away. Even after a clean install i am getting a very very large number of Event Id 7036 occurring with various services going to a "running state" and a "stopped state."

The last Event Properties from my last BSOD was:

Event Properties - Event 1001, BugCheck
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa800df898f0, 0xfffffa800df89bd0, 0xfffff800031e3460).

Not sure what to do next. I have added the files from the Sevenforums diagnostic tool below, any and all help is greatly appreciated.

A:BSOD when playing CS:GO & Diablo 3

Welcome to SevenForums

Bugcheck F4 is usually a storage/hard drive related crash. You mention a SSD, did you update to the latest firmware for it?

Does the computer crash on mentioned 2 games or other games as well? Did you check if the games have any update/patches on them?

For monitoring the heat/celsius of the system, use Speccy or HWinfo:Speccy - System Information - Free Download
CPUID - System & hardware benchmark, monitoring, reporting
What antivirus were you using earlier and what did you switch to?

Let us know.

4 more replies
Answer Match 73.08%

I have been playing diablo on and off for a few days and have put in around more than 5 hours. This is my first crashed after 2 months of a fresh reinstalled of windows. hope this is just once in a while. I gonna report this anyway just to see what could ahve been the problem so I can rectify before it's too late. Thanks!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFF6FB40120010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002E675E1
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031414-19749-01.dmp
C:\Users\Max Chee\AppData\Local\Temp\WER-52665-0.sysdata.xml

A:BSOD while playing diablo 3

Hi there,

Looks like it doesn't like that new Nvidia driver,


Code:
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
nvlddmkm+0x89ef20

Code:
start end module name
fffff880`0f044000 fffff880`0fc9c000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Tue Mar 04 03:07:52 2014 (5315B408)
CheckSum: 00C20523
ImageSize: 00C58000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
You can try a clean install of a previous driver or the new one,

Do a clean install of the display driver.
Uninstall All nvidia items in Control Panel > Programs and features3D Vision Control Driver
3D Vision Driver
Graphics Driver
HD Audio Driver
PhysX
nvidia Update
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
Now follow Drivers - Clean Left over Files after Uninstalling
Install the driver again. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

1 more replies
Answer Match 73.08%

i have been getting BSOD's while playing diablo 3, how can i attach the latest log
can someone help me figure it out please?

i downloaded a debugging tool and here is what the three bsod's list:
ntoskrnl.exe+22f56 is one of them

dxgmms1.sys+1e803 is another

asmtxhci.sys+47754 is the last one

no idea what these mean

A:BSOD Playing Diablo 3

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

7 more replies
Answer Match 73.08%

Hello,

I will start with the recent changes to my desktop PC, which were (in this order):
1. My old motherboard died, and shortly after my Intel Quad - replaced with new ASUS B85M - E and 4th generation Intel i5 with HD 4600 graphics.
2.My hard drive started dying - replaced with new Western Digital 1TB
3.My Nvidia GTX 460 died - did not replace, I want to use Intel HD 4600 graphics as it is good enough for any game and task I want to do. (It does support Diablo 3)

So, the only thing that could cause the problem from the old hardware is the RAM, which are Dual channel Corsair 4x2GB at 1667 MHz (working only on 1060MHz, really don't know what this is about, the motherboard does support 1667MHz but BIOS sets it to 1060MHz - I guess a BIOS update is needed for it, which I don't want to do), and power supply. The memory diagnostics tool did not find any errors.

I have reinstalled Windows 8.1 pro 64x yesterday and fully updated it. I have the latest drivers for Intel HD Graphics which is dated 22/05/2015.
Overheating should not be the cause of the problem, as the highest temperature I registered was around 60 degrees Celsius.

I am having problems with Sysnative BSOD Dump + System File Collection App... When I run it, it doesn't create what it's supposed to. (Picture attached)

Also, problem with System Health Report (PERFMON). When I run it from cmd, I get: Error:

An error occured while attempting to generate the report.


The operato... Read more

A:BSOD when playing Diablo 3

I ran memtest86 for 6,5 hours and it came up with 0 errors.

2 more replies
Answer Match 73.08%

I just started playing Diablo 3 against yesterday, and I've gotten the BSOD about 4-5 times now, and I haven't had any issues with other games that I play.

I have attached the .rar files required, so if someone could look into it and help me out, that'd be greatly appreciated.

A:BSOD playing Diablo 3

It appears that this install of windows is counterfeit, the product ID matches an HP but the mother board is an OEM mother board, the only way this would be possible is through a hackers exploit. Please purchase a legal copy of windows format your drive and install the legal copy of windows.

also from your hosts file:


Code:
127.0.0.1 localhost
#
# Adobe Activation Block v2.
#
# For updates to the hosts check here: http://thepiratebay.org/user/thethingy
#
127.0.0.1 3dns.adobe.com 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com activate.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.wip.adobe.com
127.0.0.1 activate.wip1.adobe.com activate.wip2.adobe.com activate.wip3.adobe.com activate.wip4.adobe.com adobe-dns.adobe.com adobe-dns-1.adobe.com adobe-dns-2.adobe.com adobe-dns-3.adobe.com adobe-dns-4.adobe.com
127.0.0.1 adobeereg.com practivate.adobe practivate.adobe.com practivate.adobe.newoa practivate.adobe.ntp practivate.adobe.ipp ereg.adobe.com ereg.wip.adobe.com ereg.wip1.adobe.com
127.0.0.1 ereg.wip2.adobe.com ereg.wip3.adobe.com ereg.wip4.adobe.com hl2rcv.adobe.com wip.adobe.com wip1.adobe.com wip2.adobe.com wip3.adobe.com wip4.adobe.com
127.0.0.1 www.adobeereg.com wwis-dubc1-vip60.adobe.com www.wip.adobe.com www.wip1.adobe.com
127.0.0.1 www.wip2.adobe.com www.wip3.adobe.com www.wip4.adobe.com wwis-dubc1-vip60.adobe.com crl.verisign.net CRL.VERISIGN.NET ood.opsource.net
#
# Any other entries you had go h... Read more

1 more replies
Answer Match 72.24%

As the title suggests I've been getting the BSOD only when playing SC2 or D3. It seems to happen more often in multiplayer for SC2 but more often in D3. In both I've reduced the graphic settings to the lowest but to no avail. I have the latest drivers and am lost as to what to do next.

I've attached my zipped diagnostic info. Any help would be greatly appreciated, it is very frustrating. Thanks!

A:BSOD while playing Starcraft II and Diablo 3

Bump

1 more replies
Answer Match 72.24%

Hi,

I'm pretty much new to this. I'd built this PC back in Januray and have had no hitches with it until I started playing Diablo 3. It sometimes just freezes and gives me BSOD.

Here are the specs:

Windows 7 x64
? Age of system (hardware) - 6-8 months

? CPU - 2500k - OCed to 4.5GHz
? Video Card - Crossfired Power Color 6950 with unlocked shaders
? MotherBoard - AsRock Gen 3 Extreme3
? Power Supply - Corsair AX850
RAM - 16GB Corsair Vengeance CML16GX3M4A1600C9

Any help would be greatly appreciated!

A:[SOLVED] BSOD only when playing Diablo 3

Quote:





Originally Posted by pearljammer


? CPU - 2500k - OCed to 4.5GHz




Reset to default.

8 more replies
Answer Match 72.24%

Hello, I get random crashes and they seem to have something to do with my nvidia drivers. It all seemed to start after installing my Hyper X ssd so maybe its a compatibility issue though i haven't heard anyone else saying they have had that.

The BSOD happens the most when playing diablo 3 but will also happen if im just idling or surfing the web. I have read a lot of posts on this issue but none seem to give me solutions that help me. I have tried numerous times reinstalling windows 7 and many more times reinstalling nvidia drivers old, new and beta.

Another issue which may be related to this my Windows experience assessment stopped working. Any help with finding a solution would be greatly appreciated.

Alienware m17x R3
i7 2720 2.2ghz
8gb hyperx 1866mhz ram
120gb hyperx ssd sata 3 AHCI
300gb samsung 7200rpm
gtx 460m
120hz 3D display
windows 7 oem
Avast anti virus
system is 1yr old

A:BSOD playing diablo 3 (nvlddmkm.sys)

These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+


Driver Verifier






Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore p... Read more

2 more replies
Answer Match 72.24%

Ever since i've started playing Diablo 3 again i've been suffering from BSOD and it happens every time i try to play it for a extended period of time.

A:Constant BSOD 116 from playing Diablo 3

Do you have the latest updates for the game?

Patch 2.0.1 Now Live - Diablo III

Have you tried there support site? (Click support top right)

http://us.battle.net/d3/en/blog/1267...live-2-25-2014

Do you have the latest graphics drivers for your graphics card?

Drivers | GeForce

1 more replies
Answer Match 72.24%

Hi all, been getting BSODs more and more frequently these days, most notably when I'm using chrome or playing D3. The error shown is usually either SYSTEM_SERVICE_EXCEPTION or DRIVER_IRQL_NOT_LESS_OR_EQUAL.

Could this be due to bad RAM? I've had this computer for nearly 2 years now.

A:BSOD when using Chrome, playing Diablo 3

Welcome to the forum zzzaaaa,

Reduce items at start-up:How to Change, Add, or Remove Startup Programs in Windows 7
Perform a clean boot: How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista

Code:
DAEMON Tools Lite "e:\program files (x86)\daemon tools lite\dtlite.exe" -autorun user-PC\user HKU\S-1-5-21-2596862970-426004402-775072447-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Daemon Tools/Alchohol is known to cause Blue Screens. Please remove it: How to remove sptd.sys from system
Registry and SPTD problems
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:How to Repair Windows 7 System Files with System File Checker
Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller
ESET online scanner: Free Online Virus Scanner | ESET
Recommended antivirus software for Windows 7 based on stability compared to others:- Microsoft Security Essentials Download | Free Spyware Protection
Malwarebytes - The Free version
Good & Free Security Combination


   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.




Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NO... Read more

1 more replies
Answer Match 72.24%

Sometimes these bsod's occur while playing either of the above games, sometimes they occur after playing and the computer is just sitting idle. The computer went for like 10 or 12 days with no bsod's, (never played either of these games) and as soon as I played Diablo 3, it crashed after the game was closed and the computer was idle (second most recent mini dump file). The most recent dmp file was a crash while playing diablo 3. I have already chkdsk the HDD. No errors. On a previous bsod post that I marked as solved, my hosts file was HUGE, and I discovered two pieces of malware and purchased and now run Malwarebytes full time and there were a couple outdated drivers I updated. So the two most recent dmp files are different from all the others, as the older ones are a mixture of ntoskernl bsod's, page fault, etc... which I think were related to an outdated driver or two. Could somebody please take a look and let me know what they think? I have also ran memtest on both sticks (one at a time) separately, and no errors. Thanks in advance.

Guy

A:BSOD playing WoW, Diablo 3--ntfs.sys

Hello Guy and welcome to Sevenforums.

* What's your temperatures just before a crash? (Use Speccy for instance)
* Did the issues happen after installing D3?

----

BSOD Analyse

I believe your problem lies in your Devices, you have quite a few Problem Devices. Let's have a look one by one.

1)
Code:
WD SES Device USBSTOR\OTHER&VEN_WD&PROD_SES_DEVICE&REV_1012\5743415A4133343836373131&1 52
Possible fix| Go to Device Manager > Expand the USB list > Uninstall every driver (not device) and Reboot Windows.
Let Windows detect them and reinstall them.What kind of USB Devices to you have attached to your hub?

2)
Code:
Acronis Virtual Disk Bus ROOT\ACRONISDEVICES\0000 Failure using the VxD loader.
Virtual Disks' may be a BSOD causer. For a trial try to uninstall Acronis.

3)
Code:
Realtek PCIe FE Family Controller PCI\VEN_10EC&DEV_8136&SUBSYS_02451025&REV_02\010000000000000000 This device is disabled.
Any specific reason why this is disabled?

4)
Code:
Realtek High Definition Audio HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250245&REV_1000\4&6054F9B&0&0001 This device is disabled.
Same as above.

5)
Code:
Microsoft PS/2 Mouse ACPI\PNP0F03\4&EABE7E6&0 This device is not present, is not working properly, or does not have all its drivers installed.
These will come from either a gaming mouse, or a standard mouse. If you're able to install the driver for your m... Read more

9 more replies
Answer Match 72.24%

Hello everyone,

I have a cyberpower custom build that has been intermittently acting up for some time now. Random BSOD and crashes every 30 minutes or so. I have had it assessed at best buy/ tiger direct all with no apparent problems but the issues persist even after having done clean OS installs.

This is the most recent BSOD I have experienced but I get all sorts of them.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800F2328C0
BCP3: FFFFFA800F232BA0
BCP4: FFFFF800035D4500
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\020715-4804-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-9188-0.sysdata.xml

Thanks in advance for the help guys!

A:BSOD while playing Diablo 3 or using other programs

Update: Now the crashes have extended into just about every program, even non-stressing events such as internet browsing or checking email.

Most recent BSOD:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800F38FB30
BCP3: FFFFFA800F38FE10
BCP4: FFFFF8000357B500
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\020815-5382-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-8704-0.sysdata.xml

Please Help! Thanks

3 more replies
Answer Match 72.24%

OS is Windows 7 Ultimate x64.
This is the original OS on the system.
It is a full retail version.

The system is only 4 months old (built early this year).
The Windows 7 installation is also 4 months old.

The problem only seems to occur when playing games. Sometimes it happens soon after starting a game, while other times I can play for hours without getting a BSOD.

A:BSOD playing Diablo 3 and Dota 2

Lot of 0x101 crashes. These cannot be debugged without access to a kernel dump (that big ole MEMORY.DMP located in your Windows directory). These can commonly be caused by CPU issues, but software can also be attributed to it. I did see a couple of 0x124 bugchecks (WHEA errors), but there's no crashdump associated with em so I can't tell exactly what hardware error it's reporting about. I could check the MCi_Status info, but I'm not gonna even bother at the moment, given that it means whipping out the Intel CPU manual and comparing bit flags. Regardless, having the 0x124 crashes mingled in with the 0x101 has me believe we're dealing with hardware problems here.

Just to make absolutely sure, though, you should first update your BIOS, as well as all drivers related to your motherboard components. Do not install USB "drivers", and if you have already, uninstall. In addition, if you have any motherboard software like OCing tools and whatnot, uninstall all of them. They are extremely buggy, gimmicky, and I've seen them trigger hardware failure like the 0x124 bugchecks.

Next are a few hardware checks. These aren't 100% guaranteed to find a problem, but they're far better than nothing. Run them in order listed. Here they are:

RAM: Memtest86+ - 7+ passes
CPU: Prime95 - Torture Test; Large FFTs; overnight (9+ hours)
GPU: MemtestCL - Run twice (if any of the tests work on your GPU; ATI cards will need to install the ATI APP SDK as it requires OpenCL)
Drives: Seatools - All... Read more

3 more replies
Answer Match 72.24%

Hi I randomly get the following exception while playing Diablo 3

1) KMODE_EXCEPTION_NOT_HANDLED
2) IRQL_NOT_LESS_OR_EQUAL

Is Windows 7 . . .
- Windows 7 64 ?
- Windows 7
- Full Retail

- What is the age of system (hardware)?
2~3 years
- What is the age of OS installation (have you re-installed the OS?)
2~3 years

A:BSOD Playing Diablo 3 KMODE_EXCEPTION_NOT_HANDLED

any help please?

3 more replies
Answer Match 71.82%

I play Diablo 3 most of the time. It happens during other games too. I get about maybe 25 minutes, sometimes 2 hours when I'm lucky. It always comes up as a STOP 0x0124 error. BlueScreenView describes it as crashed by hal.dll and ntoskrnl.exe. I'm not sure whats causing it at this point. I'm asking for your guys help to see if you can possibly help me pinpoint it. I've uploaded a minidump file. Thanks in advance.

A:BSOD Playing Diablo 3 and Other Games 0x0124

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

9 more replies
Answer Match 71.82%

BSOD always says SYSTEM_SERVICE_EXCEPTION. This has been relatively common since I received the machine. When I received it, it was running fresh install of Windows 7 Professional x64 and a new set of RAM. Tried switching the video card with an AMD one to no avail (switched them back before this BSOD).

Any help is appreciated

A:BSOD Playing Diablo 3, League of Legends

First off can you follow these instructions to fill out your system specs.

Please fill out your System Specs.



   Information
At 7F we rely heavily on knowing what hardware you have in your system, by filling out your system specs in the manner outlined below your specs will follow you round in every single post so we can see your hardware configuration at the click of a button without having to trawl through threads to find them.

Follow System Info - See Your System Specs to fill in your System Specs with as much info as possible.
Every dump I've looked at so far is stating Memory Corruption with them all being nVidia related.
Code:
fffff880`03b09c10 fffff880`049af298Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
nvlddmkm+0xd0298
Yet your system has ATI video drivers installed too.
Code:
C:\Windows\system32\DRIVERS\atikmdag.sys 8,192
amdkmdap amdkmdap amdkmdap Kernel Manual Stopped OK FALSE FALSE 8,192 327,680 0 11/20/2014 8:08:54 PM
C:\Windows\system32\DRIVERS\atikmpag.sys 4,096
AmdPPM AMD Processor Driver AMD Processor Driver Kernel Manual Stopped OK FALSE FALSE 28,672 12,288 0 7/13/2009 6:19:25 PM
We need to know what h... Read more

6 more replies
Answer Match 71.82%

As the title says, I've been getting a BSOD with the 0x000000124 STOP code while playing D3. It's not very frequent, maybe once or twice in a 4 hours span. It's happened after long periods of playing and after very short periods.

Thanks for any assistance!

Windows 7 . . . - x64 - the original installed OS on the system? YES - OEM - What is the age of system (hardware)? ~1 year old - What is the age of OS installation ~1 year old

A:BSOD playing Diablo 3, error 0x000000124

Stop 0x124 is a hardware error

If you are overclocking try resetting your processor to standard settings and see if that helps.

If you continue to get BSOD here are some more things you may want to consider.

This is usually heat related, defective hardware, memory or even processor though it is"possible" that it is driver related (rare).






Quote:
Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
Generic "Stop 0x124" Troubleshooting Strategy:

1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.
2) Ensure that the machine is adequately cooled.
If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.
3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware.
It is good practice to run the latest drivers anyway.
4) Update the motherboard BIOS according to the manufacturer's instruct... Read more

3 more replies
Answer Match 71.82%

Hello! I have just started playing diablo 3 again on a new computer i just built myself (about two months ago) and the past couple days during long play sessions i have been getting a computer crash, in which the computer fans all get SUPER loud and the computer shuts off and restarts, i checked in on whats happening and found out it was a bluescreen, error 0x00000116, Caused by Driver:dxgkrnl.sys. the temps are all fine, my case has ALOT of cooling. This has only happened when playing diablo 3. I can play World Of Warcraft, League Of Legends, and every other game without it crashing. Any help would be much appreciated!

A:BSOD when playing diablo 3, error 0x00000116

The problem seems to be occuring more often now. and several times when it rebooted onto desktop it crashed again with a blue screen error.

EDIT: i did a clean reformat of windows 7, and i have already got 3 blue screen errors. I have no idea what the cause could be. I ran FurMark, and i ran prime95 for about 8 hours earlier today (before reformat) and no crash, but now they are happening often and randomly.

1 more replies
Answer Match 71.82%

Hey guys!
First off thanks for taking your time to read this

My computer has been BSODing more frequently unfortunately. It has gotten to the point it may happen once or twice a day if I'm playing League of legends.

If I play Diablo 3 it occurs indefinitely very frequently with in 20 mins.
At this point I am uncertain of what to do... help?
**Edit - the Battle.net app suggested updating my graphic card driver which I did and still no change.

A:BSOD playing Diablo 3, Error 0x00000124

Blue Screen of Death (BSOD) Posting Instructions

3 more replies
Answer Match 71.82%

Need some help with sudden BSOD Crashes. The Audio Makes a buzz via the speaker then blue screen and restart. The Computer IS New.
I have Tried Changing the Ram and have just clean installed Windows 7 64 bit.
I noticed it will crash while Im palying diablo3 and watching a twitch stream at the same time. But i think it has also done it while decoding and burning movies
INtel i7-3770k
GigaByte Z77x-UD3H wifi
ATI Radeon 7870
G.SKILL Ripjaws 16gb
Kingston 120G SSD
Any help is appreciated. Cheers

A:BSOD Playing Diablo 3, Twitch Streaming

Welcome to SevenForums

Did you update to the latest firmware for your SSD?

Zone Alarm is known and contributes in BSOD-s. Please uninstall it and all its components completely. Use the removal tool for zone alarm from the link bellow:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Recommended antivirus program for Windows 7 based on stability compared to others:- Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

All your .dmps come with one bugcheck - 7F. See the usual causes for it:





Quote:
STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP

Usual causes: Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack


Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:SFC /SCANNOW Command - System File Checker
Run Dis... Read more

1 more replies
Answer Match 71.82%

Hello everyone,

I upgraded my computer to play Diablo 3 and after installing windows 7, I get constant BSOD. It comes up as BCcode 124 which I understand to be a hardware issue, but I don't know how to fix it.

My Specs:

-Windows 7 Home Premium 32-Bit (Full retail) Bought it on the online store.
- AMD Phenom 9600 Quad core processor 2.3 Ghz
-PNY GeForce GTX 220Ti - Video Card (Upgraded my Power supply to a TR2 430w)
- This computer is close to 5 years old.

I believe I attached the necessary files.
Thanks you in advance for your time and expertise.

A:Regular Bsod (BCcode 124) after playing Diablo 3

Stop 0x124 is a hardware error

If you are overclocking try resetting your processor to standard settings and see if that helps.

If you continue to get BSOD here are some more things you may want to consider.

This is usually heat related, defective hardware, memory or even processor though it is"possible" that it is driver related (rare).






Quote:
Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
Generic "Stop 0x124" Troubleshooting Strategy:

1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.
2) Ensure that the machine is adequately cooled.
If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.
3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware.
It is good practice to run the latest drivers anyway.
4) Update the motherboard BIOS according to the manufacturer's instruct... Read more

9 more replies
Answer Match 71.82%

Hi all,
I have a custom PC for a week now. I'm at my 3rd BSOD. Each time it was a different error message.
Everytime it happened, I was playing Diablo 3 but I am still setting up this PC so it's the only game I have. I don't know if the error is linked to D3.

Attached, you will find my debug log outputted by the tool.

Thanks for your help!

*edit*
I feel extremely stupid now as I noticed the site is called *7*forums and I am on the Windows 7 category. I am running windows 8.1..not sure if that is OK?

A:BSOD playing Diablo 3 - multiple errors

Code:
BugCheck 3B, {c0000005, fffff800e23685e4, ffffd0002575af70, 0}

Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkReclaimAllocations+123 )

Followup: MachineOwner
---------

Code:
BugCheck 119, {7000000, ffffe000b0c89000, ffffe000b21e1620, ffffe000b6629cc0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiCheckConditionDeviceCommand+6539 )

Followup: MachineOwner
---------
Uninstall the installed display driver using Display Driver Uninstaller. Then install 347.09 WHQL only. Strictly follow NVIDIA Drivers - Avoid Problems to install the driver.

Let us know the result.

9 more replies
Answer Match 71.82%

Hi there,

In the last few days I have started getting BSOD's When playing games, The two mentioned in the title specifically. They will run OK for around 5/10 mins then BSOD. The only change I have made to the system in this time that i can think of is updating my ATI driver, But I did that after this started happening.

My PC is WIN7 OEM Home premium
Intel Core i7 920
ATI 6970
6GB RAM.

I hope i have included everything you need.

Regards

Misterv

A:BSOD Playing games Flight Sim X And Diablo 3

It just did it again and I managed to grab this from the report:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: FFFFF88048208FF8
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004441A95
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\060212-24187-01.dmp
C:\Users\Steven\AppData\Local\Temp\WER-69281-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

5 more replies
Answer Match 71.82%

Hi guys, my new rig specs as follows:

CPU: Intel i5 3570k with Asrock extreme 6
GFX: Palit GTX670
PSU: Corsair AX850
SSD Crucial m4 256gb
RAM: Gskill 8gb
OS: Win7 Ultimate 64bit

Everything running on stock.

While i was playing Diablo 3, it suddenly BSOD, and i checked the event viewer, there was a Kernel power error:
BugcheckCode 194
BugcheckParameter1 0x7
BugcheckParameter2 0x109b
BugcheckParameter3 0x4060016
BugcheckParameter4 0xfffffa800c569650
SleepInProgress false
PowerButtonTimestamp 0

After that when playing again, i notice artifacts in D3 time to time.

Drivers and windows updated to latest version.

Attached is the minidump.

Would really appreciate inputs.

Thanks in advance!

A:BSOD with kernel power while playing Diablo 3

It looks like Avast filter driver for IPSec (aswrdr2.sys) is responsible, but given that this BSOD was caused by the driver trying to free pooled memory after it's already been pooled, it may either be Avast erroneously attempting to free the pooled memory a second time, or something else snuck in (most certainly another firewall, AV or other IPSec software/driver) and freed the pool, then Avast attempted to do so again and the system bugged out cuz of it. This can occur if you have multiple firewall or other AV and security software installed and running simultaneously. You should only have one firewall solution and one AV solution. If the AV solution includes firewall, it'll bump into your dedicated firewall software, and vice versa.

Unfortunately, this minidump cannot serve us further beyond this speculation. There are some related items I could check that could give us really good clues as to what may have freed this pool prior, but that data is not retained in a minidump.

If you wish, you can turn on Driver Verifier and let it crash again and send us the resulting minidump, since DV catch the problem earlier. For checks to select, do not select Force Pending I/O Requests, Low Resource Sim, or IRP Logging. You may select the rest of the checks. Remember to restart PC after everything is set up.

As for any potential solutions to this, aside from cleaning up your AV and firewall stuff, make sure to update both your network drivers and Avast. I see that the filter driver... Read more

2 more replies
Answer Match 71.82%

Hey,

Every 3 hours i get one big BSOD only when i play this game. I also play the game from a laptop and its working very well on it. Found earlier here on the forum Driver Update and FixCleaner and bought them. I thought it will find the problem...but it didnt

What's wrong with this pc ? I really need some1's help!

Thank you!

Reinstalling windows will fix this ?

A:BSOD playing Diablo 3 error 0x0000003B

Corsair Force Series 3 120GB SATA-III 2.5 inch
Corsair Professional Series HX850
A-DATA 4GB DDR3 1333MHz CL9 Premier x 4
Intel Core i7 2600K 3.40GHz box
MSI GeForce GTX 580 Lightning Xtreme Edition 3GB DDR5 384-bit
ASRock Z68 Extreme4 Gen3

6 more replies
Answer Match 71.82%

Hi, I have gotten a couple of BSODs when playing games. I am running Windows 7 Ultimate SP1 64-bit, OEM edition. I have attached the dump information as outlined in the sticky. Any help would be much appreciated, and thanks in advance!

A:BSOD when playing games (Diablo 3 + Starcraft II)

Stop 0x124 is a hardware error

If you are overclocking try resetting your processor to standard settings and see if that helps.

If you continue to get BSODS, here are some things you may want to consider.

This is usually heat related, defective hardware, memory or even processor though it is"possible" that it is driver related (rare).






Quote:
Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
Generic "Stop 0x124" Troubleshooting Strategy:

1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.
2) Ensure that the machine is adequately cooled.
If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.
3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware.
It is good practice to run the latest drivers anyway.
4) Update the motherboard BIOS according to the manufacturer's instructio... Read more

3 more replies
Answer Match 71.82%

I have attached pictures of my specs of my computer. What I have in it, my graphics card, my ram, my mother board, sound card. Everything is posted in the picture. This BSOD usually happens most when I am playing Diablo the game keeps slowing down and then out of no where BSOD. Any exaplanation please??

A:[BSOD Help] Happens most frequently when playing games like diablo

Security Software: ??? Make sure to install security software. I recommend either of these:Microsoft Security Essentials - Free Antivirus for Windows coupled with Malwarebytes. Do not start the free trial of Malwarebytes. Just use the standalone version, update it, and scan your computer once a week with Malwarebytes and with Microsoft Security Essentials.

Good and Free system security combination.

After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.
Some of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are overclocking any hardware, please stop.

Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.
Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
Download the drivers you want for your display card(s)
Click Start Menu
Click Control Panel
Click Uninstall a program
For NVIDIA:Un... Read more

4 more replies
Answer Match 71.82%

Was playing Diablo 3 and computer suddenly rebooted itself and gave me a BSOD, this is the error it showed me and I also have the files zipped from my actual .DMP file and the zipped file from the tool this site has to get info for it. I would greatly appreciate it if someone can help me in figuring out why this happened. I just don't have the knowledge to read what it says.

A:BSOD while playing Diablo 3, think it might be driver related.

You have recieved a stop 0x124 error BSOD Index
Have a look at this thread for some more info/ideas
Stop 0x124 - what it means and what to try

Check temps in machine as it could be heat related

1 more replies
Answer Match 71.82%

i dont know a lot about softwares pls keep ur recommendations in lay mans terms.. hehe!!
here is the error details:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 77
BCP1: 00000000
BCP2: 854A8F48
BCP3: 00000000
BCP4: A09C0B60
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052112-14109-01.dmp
C:\Users\Bryan Irreverre\AppData\Local\Temp\WER-25687-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD while playing Diablo 3, NBA 2k11, or juz browsing the net

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

Please attach the DMP files to your next post not to post one.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

7 more replies
Answer Match 70.98%

Hi Seven Forums

Since Thursday (21/8-14) i've experienced crashes, mainly while playing my newly installed Diablo 3 - Reaper of Souls. I can watch movies, play games (Such as CoD: Ghosts, CS.GO, Hearthstone), but when i play Diablo it crashes. It doesn't go to BSOD but through my eventlog i can see the errors: 0x000000d1 and 0x0000001e.

I've looked through google and can seem to find a solution that helps me.

I hope you can help.

I attached the SF tool file like asked.

A:BSOD playing Diablo 3, error 0x000000d1 and 0x0000001e

Birkebusk, I'll try to help with this. This is what I am reading from your dump files


Code:
lmvm nvlddmkm
start end module name
fffff880`0f066000 fffff880`0fcf4000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Wed Jul 02 12:42:02 2014 (53B4446A)
CheckSum: 00C4C7C9
ImageSize: 00C8E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is your Nvidia Graphics driver Please update or reinstall your current driver using this method
NVIDIA Drivers - Avoid Problems


Code:
lmvm bflwfx64
start end module name
fffff880`048b1000 fffff880`04b08000 bflwfx64 T (no symbols)
Loaded symbol image file: bflwfx64.sys
Image path: \SystemRoot\system32\DRIVERS\bflwfx64.sys
Image name: bflwfx64.sys
Timestamp: Thu Apr 10 10:40:47 2014 (5346BB7F)
CheckSum: 00021891
ImageSize: 00257000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is your Bigfoot Networks Bandwidth Control Wireless NDIS Light Weight Filter driver and can be updated, if newer drivers are available from http://www.bigfootnetworks.com/suppo...nloads&_a=view


Code:
lmvm e22w7x64
start end module name
fffff880`02c56000 fffff880`02c80000 e22w7x64 T (no symbols)
... Read more

9 more replies
Answer Match 70.98%

Hello.

This last week my computer has BSOD 3 or more times. i have included the zip file like the instructions say. It happened the first time when i started Diablo 3 from the Battle.net desktop client. the screens went black and the computer restarted. the "Windows has recovered from an unexpected shutdown" window showed this.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800556E390
BCP2: FFFFF8800FA5ED1C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072214-22963-01.dmp
C:\Users\Cliff\AppData\Local\Temp\WER-71994-0.sysdata.xml

it happened again today while i was playing diablo 3. Here are my computer specs. All my windows updates are up to date and so are my Video card drivers.

Computer specs:
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name CLIFF-PC
System Manufacturer Gigabyte Technology Co., Ltd.
System Model X58A-UD3R
System Type x64-based PC
Processor Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz, 2794 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. FA, 4/20/2010
SMBIOS Version 2.4
Windows Directory C:\Win... Read more

A:BSOD while starting and or playing Diablo 3. included zip file

added dmp file folder.

9 more replies
Answer Match 70.98%

Any help with my BSOD?

Is Windows 7 . . . - x86 (32-bit) or x64 ?
64
- the original installed OS on the system?
yes
- an OEM or full retail version?
full
- OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of system (hardware)?
1 - 3 yrs old
- What is the age of OS installation (have you re-installed the OS?)
6 months to 1 yr
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80078EF028
BCP3: 00000000F2000000
BCP4: 000000000020008F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Note: I did remove my speaker and the mac laptop from the same outlet in the wall and ran it to another outlet. Diablo 3 started to run smoother after this but I am also getting lots of reboots as well as this BSOD.

A:BSOD playing Diablo 3. Error code not sure BCCode: 124

Can anyone help?
Right now i'm doing a stress test on my graphics to see if my computer crashes again. I'm assuming my power supply isn't providing enough power.

1 more replies
Answer Match 70.98%

I've gotten a few different error codes. 0x0124, 0x09c are the ones I remember or have caught. It happened last night when I was watching Modern Family on my TV through the comp. I have my tv hooked up through HDMI to the motherboard and ran on integrated graphics while my main display is hooked up through the gpu. It also randomly occurs during gameplay, sometimes when standing there doing nothing and sometimes when just engaging into some kind of fight.

Specs:
GPU: GTX 280
CPU: i5-2500k
PSU: Corsair Pro 650
MB: ASRock z68 Ext3Gen3
RAM: G.Skill 8GB (4GB x 2)
CPU Cooler: CM V6 GT

A:BSOD playing LoL and Diablo 3, watching Modern Family.

Stop 0x124 is a hardware error

If you are overclocking try resetting your processor to standard settings and see if that helps.

If you continue to get BSODS, here are some things you may want to consider.

This is usually heat related, defective hardware, memory or even processor though it is"possible" that it is driver related (rare).






Quote:
Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
Generic "Stop 0x124" Troubleshooting Strategy:

1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.
2) Ensure that the machine is adequately cooled.
If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.
3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware.
It is good practice to run the latest drivers anyway.
4) Update the motherboard BIOS according to the manufacturer's instructio... Read more

1 more replies
Answer Match 70.98%

Hi,
found your forum through google. I cant solve my problem
Everytime I'm getting BSODs while playing Diablo 3 for 5-10mins but its happening after I reinstalled Windows 7. I dont have any other games right now to test maybe its caused by Diablo 3 but it worked perfect before the reinstallation. The graphic card driver could also be the problem. I installed a unofficial driver v302.59 from LaptopVideo2Go.***
for my GeForce 8600M GS but its listed as supported.


Hope you can understand my english. I'm thankful for any help!

BTW: The Seven Forum.zip contains files from the SF Diagnostic Tool and Pictures from CPU-Z for more information


regards
Sieduri


Windows 7 . . .
- Home Premium x86 (32-bit)
- full retail version (trial)
- Notebook (Sony Vaio VGN FZ21J) ~5 years old
- recently re-installed the OS

A:BSOD playing Diablo 3 (maybe other games), error 0x0000007a

Due to the age of your hardware, check it for compatibility with Windows 7: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads -> Download and run the Windows 7 Upgrade Advisor.
Problem Devices:
Code:
Android Phone USB\VID_0BB4&PID_0CA2&MI_01\6&21E53ECD&0&0001 The drivers for this device are not installed.
Please install the above drivers.
Problematic Software:
Code:
sdwinsec.exe c:\program files\spybot - search & destroy\sdwinsec.exe 1020 8 200 1380 23.06.2012 17:17 1.0.0.12 1,10 MB (1.153.368 bytes) 14.06.2012 17:05
Start Menu\Programs\SlimDrivers Public:Start Menu\Programs\SlimDrivers Public
Spybot Search and Destroy is not the best malware/spyware utility. Take a look at Good and Free system security combination. for better options (many of which it looks like you already have).

We do not recommend automated driver update software. It often finds drivers for devices similar to but not exactly the same as the hardware actually on the system. This can lead to conflicts and blue screen crashes. If you need help finding driver updates for a certain device, please start a thread in Drivers - Windows 7 Forums instead of using software. Driver updates are not always necessary and some updates can actually decrease system stability rather than increase it, so it is usually better not to update unless a device or its driver is causing problems with the system. If it ain't broke, don't ... Read more

1 more replies
Answer Match 70.14%

Good day

Recently i got a random blue screen/lockup while playing Diablo 3. This is the first one that i have gotten since around March if this year so it struck me as very random.

The most common lockup being the black screen issue where i have to shut down and restart my pc.
This particular lockup occured after several hours of gameplay.

I use programmes such as MSI Afterburner in conjunction with HWinfo to monitor GPU and CPU temperatures. All of which seems to be in the normal temperature range.

Ive used other diagnostic tools such as Seagate Tools, Memtest86, OCCTand CrystalDiskInfo to name but a few. Nothing at all points to the CPU or GPU overheating as far as i can tell.

I will continue to identify any other problems. I have attached all the relevant info. If anyone could assist where applicable i would be most grateful.

Kind regards

A:BSOD playing Diablo 3, error relating to mrxsmb.sys and nvlddmkm.sys

Hi Coach, I hope I can help you, but it appears the dump file is blaming your GPU.


Code:
nvlddmkm
start end module name
fffff880`0f08c000 fffff880`0fd1a000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Wed Jul 02 12:42:02 2014 (53B4446A)
CheckSum: 00C4C7C9
ImageSize: 00C8E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
You can try updating your graphics driver using this method NVIDIA Drivers - Avoid Problems and see if it works. But, from what I've seen in the BSOD threads, it seems that game is causing a lot of people trouble. May I suggest, just for a test, you update your driver to the latest WHQL driver and turn the game settings down a lot to see if that helps. I don't play that game so I'm not sure whether it is the game coding or if the game is just that hard on graphics cards and CPU's. If you are overclocking anything, I would recommend you set everything back to default levels. let me know how that works, and if you have this problem with other games.

You may also want to check this site and make sure you have the latest Direct X version. It will tell you if you have or install it if you don't http://support.microsoft.com/kb/179113

3 more replies
Answer Match 70.14%

My brother screwed up my PC a while back; so I had to format the drive and wipe everything from the PC (all drives) I got it working by reinstalling Windows 8; I recently just upgraded (free) to Win 8.1 and I get a BSoD when playing high graphic intensity games With an error Message "Kernal Security Check Failure"

Any help is much appreciated.

A:BSoD While Playing Diablo 3 Kernal Security Check Failure

Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Razer Game Booster has been known to cause BSOD's on some Windows systems. Please uninstall it to test it.

Out of 8 memory dumps there were 4 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

Please start with these free hardware diagnostics: Hardware Diagnostics

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the s... Read more

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Answer Match 70.14%

new pc
spec:
intel 7k-3770k
asrock z77 extreme 4
g skill ripjaws-z 12800/1600mhz CL9 4GB x 4
ocz 120GB vertex 3 ssd
w.d 500GB black
asus 2gb GTX670 DCII
seasonic m12II modular 750W
corsair h100 cpu cooler
fractal design core 3000 black casing
window 7 pro SP1 oem

everytime i play d3... after awhile it would crash. been seeing quite a number of different error code. i formatted my ssd twice. i updated the firmware on my ssd too. tried getting all the updated drivers. what else am i missing?

A:BSOD while playing Diablo 3, multiple errors (latest: 0x000000fc)

just crashed again while playing Diablo 3.
the following attached is the minidump i got.

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Answer Match 70.14%

Running Windows 7 Ultimate x64, purchased for new build (not OEM).

Computer was built in April:

CPU: I7-2700K (Running @ stock), After-market cooler
Motherboard: ASROCK|Z68 EXTREME3 GEN3 1155 R
RAM: CORSAIR CMZ8GX3M2A1600C9 4GBx2
Video: EVGA GeForce GTX 560 Ti FPB 1024 MB GDDR5
SSD: 180 GB SSD 520 SERIES
HD: 1TB WesternDigital 7200

OS has not been re-installed since built.

First blue screen was 05/17/2012: KERNEL_DATA_INPAGE_ERROR (0x7a).
Since 06/06/2012, all errors are CRITICAL_OBJECT_TERMINATION (0xF4).

Most BSOD occurs while playing Diablo 3. After the first BSOD on a particular day, it tends to happen again.

BSOD occurs basically every other day, some days are fine.

I use my computer 10-16 hours a day (work from home).

All drivers updated, internal components reseated, memtest run, chkdsk, driver verifier, video card test, everything has been fine.

My next steps unless you guys can identify a culprit: run with a different video card for a few days, run with only 1 ram stick, alternate, run with HDD disconnected (data drive), replace cables, then reformat the SSD if all else fails.

EDIT: Adding zip file per instructions.

A:BSOD playing games (Diablo 3), error 0xF4 Critical_Object_Termination

Hello Lordwiz and welcome to Sevenforums.

Graphic Drivers

If this is only happening while you're playing games like Diablo, a good place to look after is the Graphic Driver. Your dump was in fact mentioning a little information about the Graphic Buffer.
Driver download goes there for your 560 TI.

Update DX files

DirectX files can miss up at times. Many games can be fixed by updating the files, simply because of missing content, or bad sectors. To update your DirectX-files, the place would be here.

Temperature

Monitor your temperature while you're gaming. It could be a causer, especially with these types of problems.

Memory

Your dump includes unsure information about failed memory failure. MemTest86+ provides scans of your memory. Run it for 7 or 8 passes and post back your results. The website goes here.

If you have further questions or researches,
feel free to post.

Best Regards,
Frederik.

2 more replies
Answer Match 70.14%

A few days ago, I installed Diablo III, and this was the first time I received this error. It occurs seemingly randomly any time from two hours in to six hours in. Although since the uninstall it has happened just whilst web browsing.

Looking through this thread, I am not overclocking anything, all drivers seem to be updated, the machine is custom build and cooled. The GPU maxes out at 60c when playing, I understand that that is fine.

In the zip file of all the BSOD, there is an earlier one, I'm not sure what it's from and it wasn't recurring, so we can ignore that for the purpose of this thread.

Additionally, all the files of this error are the same size except for one that happened a few hours ago, when I was asleep, which has a slightly bigger file. No idea if that is meaningful.

- ASUS P8Z68-V PRO/GEN3 motherboard
- AMD HD 6670 GPU
- Corsair XMS3 8GB (2 * 4gb)
- Windows 7 x64

The system is about six weeks old.

A:BSOD playing Diablo III (persisting after uninstall), error 0x00000124

All of them are unanimous: The CPU failed to perform an instruction execute because it could not read from the L0 cache (which is used to store the solitary line of code to execute).

Make sure that no motherboard software is installed, as they tend to manifest these errors. Only install and update to the latest drivers for all items on your motherboard except port interfaces like USB (these "drivers" are actually software in disguise). You do not nor should you need any of the software that comes with a motherboard. They are grotesquely coded and very gimmicky. Also, if you have no updated the BIOS already, you may wanna do so.

Since this is a CPU failure, you will want to confirm that the CPU itself is not overheating. Also, you may need to remove the CPU and inspect the socket as well as the CPU to see if there are any bent or missing pins. If it's immaculate, then we can confirm for a fact that your CPU is bad. As for my suspicion, I have little doubt that we're dealing with a bugged CPU. May wanna get it replaced if at all possible.

Analysts:

Same fatal error for all of them, including running core and bank (obviously the same bank since L0 I believe only has one):


Code:
0: kd> !errrec fffffa8007bca028
===============================================================================
Common Platform Error Record @ fffffa8007bca028
-------------------------------------------------------------------------------
Record Id : 01cd34ee0a72f835
Severity ... Read more

4 more replies
Answer Match 70.14%

Good day

Recently (and i would say in the last month) i have been getting very random blue screen/lockups while playing Diablo 3.

The most common lockup being the black screen issue where i have to shut down and restart my pc.
The lockup can occur after 1 hour of gameplay or 4 hours so it is difficult o predict.
Unfortunately there are no obvious clues as to what the cause is i have only had 3/4 instances in the last month. Before that i had no such issues and when it first happened last month i passed it off as a once-off but unfotunately with there being more occurences i started thinking of other issues that might be affecting it.

Its highly unlikely that its an overheating problem, im using MSI Afterburner in conjunction with HWinfo to monitor GPU and CPU temperatures. Temperatures for the GPU range from 70-75 degrees Centigrade and for the CPU 60-65 degrees centigrade while playing. For comparison i also play Assassins Creed 4 and that has never had any issues whatsoever.

Ive used other diagnostic tools such as Seagate Tools, Memtest86, OCCTand CrystalDiskInfo to name but a few. Nothing at all points to the CPU or GPU overheating as far as i can tell.

These problems i have been having are few and far between but have all happened in the last month so there is a small cause of concern.

I have attached all the relevant info. If anyone could assist where applicable i would be most grateful.

Kind regards

A:BSOD playing Diablo 3, error relating to dxgkrnl.sys and nvlddmkm.sys

First file (dxgkrnl.sys) is a directx file and the second one
(nvlddmkm.sys) is a nvidia driver file...the problem it is in these 2 files. Try to install the original driver for the graphic card from the CD and dont upgrade to the new drivers.

2 more replies
Answer Match 70.14%

Hi there,

I have a fresh Windows 10 install recently, near the end of July, everything seemed okay until August 3rd when I got my first BSOD while playing Path of Exile.

The 2nd BSOD, I got just about 15 minutes ago playing Diablo 3, but it was related to tcpip.sys, which from what I read, is in regards to the NIC driver. I went ahead and updated the driver, so at this point, not sure if this one is fixed.

Previously, I had Windows 7 and would also get random BSODs, so I decided to just do a fresh install and get Windows 10 to see if it makes a difference. I am leaning towards hardware issue, but am hoping its not the case as my Motherboard, CPU and 2 out of my 4 Ram sticks are less 6 months old. I will find time to run MemTest soon to make sure it's not the issue. But for now, I hope someone here can take a look and narrow down the issue.

Thank you in advanced.

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Answer Match 69.3%

Windows 7 Professional x64
Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) 4 x 256KB L2 Cache 6MB L3 Cache LGA 1155 95W Quad-Core Desktop Processor BX80623I52500K
SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
GIGABYTE GA-Z68X-UD3-B3 LGA 1155 Intel Z68 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Antec High Current Gamer Series HCG-750 750W ATX12V v2.3 / EPS12V v2.91 SLI Certified CrossFire Certified 80 PLUS BRONZE Certified Active PFC Power Supply
XFX HD-687A-ZNFC Radeon HD 6870 1GB 256-bit DDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card with Eyefinity
Crucial M4 CT064M4SSD2 2.5" 64GB SATA III MLC Internal Solid State Drive (SSD)
G.SKILL Sniper 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-8GBSR

Computer is about 11 months old.

Game worked fine for the beta and even for a week or two after launch. Randomly (not on a patch day), the game started crashing. Now it crashes after 2 or 3 minutes in the game almost every time.

I've followed all the regular troubleshooting steps (see Battle.net thread here).

At first I didn't see any error logs, but the Action Center came up today with a bunch of errors looking like this. I included the recommended error files, the dump files from the error in the above screenshot, and the perfmon report.

It's worth mentioning that I tried it also in my Windows 8 installation only to encounter the same... Read more

A:Black screen while playing Diablo 3, no BSOD. Hard reset required.

VIDEO_TDR_TIMEOUT_DETECTED (117)
The display driver failed to respond in timely fashion.

atikmpag.sys - AMD multi-vendor Miniport Driver from Advanced Micro Devices
Timestamp: Tue May 22 20:08:40 2012

It appears a recently installed AMD driver is causing a fault with the DX driver; However, a TDR can be caused by your video card overheating. Use a temperature monitoring utility such as HWinfo64 to check the system temperatures. If you are overclocking the card, STOP overclocking until the problem is located.

Forgot to mention: Report back on your system temps.

6 more replies
Answer Match 58.8%

Okay everything installs correctly i've got the latest patch and when I go to open up the game it say Please verify that your diablo 2 lord of destruction expansion is in your cd-drive then click on retry. It's in there and it refuses to do anything when i click retry. Also in my browser the disk shows up as being in the drive and i can explore the files and everything someone please help..
 

A:Problems playing diablo 2

7 more replies
Answer Match 57.96%

Playing Diablo 3 with multiple Diablo 3 instances running results in BSODs after a few hours.

Looking at them in BlueScreenViewer..

The DRIVER_IRQL_NOT_LESS_OR_EQUAL and PAGE_FAULT_IN_NONPAGED_AREA are my fault, was messing in the BIOS. The ones occurring between 5/23 and 6/16 @ 3:42:07AM are the ones from Diablo 3.

Memory has been tested using Memtest86+ overnight with 0 issues and HCI Memory Test with 0 issues.

System:
X6 1090T AMD CPU
16GB Corsair RAM
ATI HD 6870 GPU
Asrock 870 Extreme3 Mobo
Corsair 850 TX PSU
Win7 x64
Roughly 2 years old, Win7 reinstalled about a month ago.

A:Multiple BSODs while playing Diablo 3

Not sure if it's against the rules to bump my own post.

4 more replies
Answer Match 57.54%

Hello, i have been having this problem for about a year now, and im kind of fed up with it
I get constant blue screens when playing diablo 3, and i have no idea what might be causing this issue.

I have run Memtest for 10 hours the other day, and it didnt come back with any issues, i also tried furmark as well as heaven benchmarks to see if its my graphics card.

The last time i played, my audio completely cut out but i did not crash; It did however make the same sound it makes when it does crash and go into a blue screen.

I have attached my latest dump files, and here is what WhoCrashed tells me as well:

On Sun 3/30/2014 9:04:46 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\033014-22230-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x50 (0xFFFFF8A0520A7140, 0x0, 0xFFFFF880111AD60E, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sun 3/30/2014 7:20:52 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\0330... Read more

A:Numerous Blue Screens while playing Diablo 3

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

1 more replies
Answer Match 57.54%

Hello

When I play Diablo 3 I get some fps drops , usually at the same places. usually im around 130 FPS but can go down to 50 or even 25 sometimes when its bad. its not unplayable but its no fun at all.

The places are demanding I guess, there is a lot of **** on the screen and action all around.

My current setup :

Nvidia 780Ti HOF , goes to around 60C during load
i5 4570 goes to around 65 during load
8 GB ram,

Im assuming the 780Ti should be able to handle Diablo 3 even when its demanding?

I used an AMD r9 290 earlier and got the same issue at the same places.

Before I changed card from the 290 to 780Ti I formated my computer and installed Windows 8 Pro.

So it shouldnt be any software causing this,

Am I doing something wrong here?

Is it perhaps my CPU?

What can I do?

if you want to I can record the actual gameplay and show you
 

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Answer Match 56.7%

When I play Diablo, the display of the game is initially ok but after a few minutes of the play, the screen displays only the colors which are present when there are no graphics driver/controller installed i.e. a negative film like display appears which hinders the normal vision and display!
What is the cause of this problem and how to eradicate it?
 

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Answer Match 56.28%

Hey, when i insert the install disc for diablo 2, illegal operation comes up and this is the detail it gives

D2L_INSTALL caused an invalid page fault in
module BINKW32.DLL at 015f:10029b54.
Registers:
EAX=00000000 CS=015f EIP=10029b54 EFLGS=00010206
EBX=10000000 SS=0167 ESP=0169fc54 EBP=0169fc70
ECX=c16b0eb0 DS=0167 ESI=00000000 FS=3bd7
EDX=c00300f4 ES=0167 EDI=00000001 GS=0000
Bytes at CS:EIP:
a3 04 10 7e 1f ff 0d 18 a3 04 10 39 05 a8 a3 04
Stack dump:
10029bf1 10000000 00000000 00000001 00000000 10000000 81775b04 0169fe38 bff7ddcd 10000000 00000001 00000001 00000000 10000000 81775b04 81786e00

how do i resolve this?
 

A:problem installing diablo 2

First, go through everything in this thread. If nothing there works, give us your system specs using the dxdiag method.

It oculd be a faulty disc...check for any scratches on the CD.

Is this during the install process, or before it gets to start installing?
 

1 more replies
Answer Match 55.86%

Not much to say-started after I alt tabbed during game play. I am not familiar with computers but I learned that the 3b error code is graphic driver, memory issue, or antivirus issue.I imagine my dump files will reveal everything. I am willing to answer any questions to make it easier to resolve this issue

A:BSOD after installing and playing Rust

I uninstalled Rust and I also reinstalled new graphics driver. I cannot watch videos on youtube, gives me an error message. I tried to update my plugins on firefox, which my adobe shockwave and quick time are out of date. when I try to update them my computer shuts off.

3 more replies
Answer Match 55.86%

Hi all,

I recently installed the new Mad Max game via steam and played it once. After I quit the game my display started to display artifacts and black Horizontal lines and it then BSOD. I restarted a couple of times and the issue still persisted.

I then uninstalled my AMD graphics driver via safe mode under device drivers as I could no longer boot normally into windows. I restarted the PC and I was able to enter windows normally, no issues. I then uninstalled all AMD software and restarted the PC with the intention of installing a new copy of the AMD graphics software and driver from the Internet after reboot.

When the PC restarted the issues returned with the display artifacts and black Horizontal lines and it then BSOD.

I have no issues when running in safe mode.

I have attached a zip folder which should have all the relevent infomation to my issue.

My PC:
Custom Built PC
OS: Win 7 Pro 64 bit
CPU: Intel Core i5-3570K
RAM: 8GB
GPU: AMD Radeon R9 200 Series

Any help would be greatly appreciated.

Thanks
 

More replies
Answer Match 55.86%

Well I have tried everything that I searched about diablo 2 and yet nothing has helped. I have windows vista 32-bit. and an HP computer, if you need to know anymore specs just say so. anways, I recieve a couple of errors and I'll show you pics of them in a second, first off, I can't even install the game and these errors come up when I try to run the set up, if you help thanks a lot

 

A:Installing Diablo 2 on Vista Problems

7 more replies
Answer Match 55.44%

I have been experiencing BSODs and freezing since building this system. Seems to occur either when installing/downloading/playing a game and less frequently when web browsing.
I swapped out graphics card but that didn't seem to make a difference. Have run memtest overnight before with about 6 passes. Have run Furmark burn-in test with no issues.
Any help would be appreciated. Thanks

A:BSOD mainly playing or installing games or web browsing

Anyone able to help please?

1 more replies
Answer Match 55.44%

Hi

Ive just recently installed a new AMD ATHLON 64 X2 5600 CPU and when playing flight sim 2004 after about 30 mins i get a bsod.

any ideas?

cheers
 

A:BSOD when playing flight sim 2004 after installing new CPU

Can you please post minidums for analysis? You can find them in C:\windows\minidump. Please zip in to single if you have multimple zip files.

Also, provide us with complete system specifications. Regards
 

7 more replies
Answer Match 55.02%

Ok. so this is not a game related thing so much as a game may be responsible for it but not the ongoing problem....I already posted this on techsupportforum and got no response.

so here goes.

My laptop has a strange problem. every time i install a game i really like playing. it LAGs!

I first noticed it with Far Cry 1. pretty much as soon as I installed it my audio/video on everything from the boot logo to internet to world of warcraft was lagging hardcore.

I assumed a virus and backed up everything did a complete re-format and re-install.

everything was great, i returned all my backed up files and re-installed World of warcraft and still no problems. i ran it for a few months then found my copy of Diablo 2 and decided to install it. Instantly i got lag before even going online (so no virus/spyware i presume)!

before going through the hassle of a backup/reformat etc i figured i should check in with the pros...

it did this a year or so ago (far cry again) and i was told my HDD was fried and got it replaced on warantee. I got it back and the new HDD was doing the same thing. tech fixed it and told me the hard drive was set wrong (I cant remember specifics but i have the recipt some where...i'll post if i find it.
sys specs
type: acer aspire 9502WSMi
CPU: 1.73GHz Pentium centrino
Ram: 2Gb 667Mhz (kingston)
Gphx: ATi Radeon X700 128Mb
O/S: XP Pro
HDD: 100Gb (32Gb free)

all windows updates are up to date i do have current anti-virus and anti-spyware (norton and lavas... Read more

A:computer lagging after installing Diablo 2 and/or farcry

7 more replies
Answer Match 55.02%

I'm having problems while installing a game called ArcheAge, it also occurs randomly while playing Dota 2 specifically for some reason. I can't read what BSOD it is because it just blinks really fast.
My computer is a bit over a year old but I don't see what could be the problem, help would be greatly appreciated.

I installed the DM log collector but there is multiple files and I don't know which one I should attach, so please correct me if I'm wrong. First time posting.

A:Getting random BSOD while installing ArcheAge or playing games

Welcome to Seven Forums, captllama. Unfortunately, there were no dump files in your file you uploaded, please make sure your computer is configured for Small Memory dumps
Dump Files - Configure Windows to Create on BSOD

Also, the game you are trying to install, you are not alone. We have had several people with the same problems. I may suggest you go to their forums and see if you can get any info from there. If you do, please come tell us, as we would like to know too.

In the meantime, you may want to 0pen a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

When you have another BSOD, please run the Blue Screen of Death (BSOD) Posting Instructions again. Use option #2 and press the Grab All button. Then post it here in a new post and I'll be notified. We debug with the Dump files and without anything much to ... Read more

1 more replies
Answer Match 55.02%

After changing out from 3x 2GB Kingston RAM to 6x 4GB G.Skill RipJawsX RAM (I have a triple channel motherboard), I have started getting the hardware BSOD 0x0000124 while playing games. It seems to only trigger under game usage, as I have left the computer on for awhile and it does not seem to crash otherwise.

As far as BIOS settings go, I put it back to defaults, as well as attempting to specify RAM timings, and making sure overclock was off. I also updated the BIOS version, and tried, although in vain, to update some of the older drivers that some software was stating that I needed to update. I also ran Memtest overnight, and had no errors.

Last night I decided to remove 3 of the sticks to see if the issue would go away, and I was able to play games half the night without error, which seemed like a "fix", given that the error would generally come up within 15 minutes of gameplay. I am not sure if the problem is related to voltage or something else - what should I check?

FYI - The specific G.Skill RAM model I purchased is: F3-12800CL9D-8GBBXL. I bought 3 of them, since they were dual kits.

A:BSOD playing any game after installing new RAM, error 0x0000124

Hi stevenromero02.

As you are narrowing the situation down, let us start with the place you are pointing at.
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

But, Overclocking is still present there? It appears so from the crash dumps.

Code:
CPUID: "Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz"
MaxSpeed: 2800
CurrentSpeed: 2818
You should not let the hardware parts overclocked in a BSODing computer.
_________________________________________________________________________________________

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8012ac9028, fa000000, 400405}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

1 more replies
Answer Match 51.66%

So over the last week or so I have noticed that when I'm playing diablo or when it is running sometimes it will stop responding during loading screens. every now and again it will blue screen. I can upload a picture of the screen and I have ran the diagnosis program recommended by this forum and I can upload that too.

My PC was built by me with a GeForce GTX 650 Ti Boost (not really sure if that helps) and I just want this problem to be fixed.

A:BSOD during Diablo 3

You've had quite a few different bugcheck errors, including a 0x9C error which is very rare in later windows versions.

I'm not familiar with such an error but I understand what a machine check exception is, so it could be a hardware or software fault.
Looking at another dump file it looks like quite a few different things.

Let's start by removing AVG as it appears to be loaded at the time of a crash.

Remove AVG from the control panel then install MSE in it's place, as well as Malwarebytes as the free on demand scanner.



   Tip

Don't enable the free trial of malwarebytes.


Upload the list of all the third party drivers Using NirSoft DriverView:
Download and execute Driverview
View > Hide Microsoft Drivers
Edit > Select all
File > Save Selected Items
In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
Zip the .txt file and upload it.

I've noticed that your Intel Graphics driver is looping a lot.


Code:
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
igdkmd64+0xef164
fffff880`0d3a4ce0 fffffa80`099be000
fffff880`0d3a4ce8 fffff880`0d3a4df0
fffff880`0d3a4cf0 fffff880`00000004
fffff880`0d3a4cf8 00000000`00070000
fffff880`0d3a4d00 00000000`c0003740
fffff880`0d3a4d08 00000000`00000000
fffff880`0d3a4d10 00000000`00000000
fffff880`0d3a4d18 00000000`00000000
fffff880`0d3a4d20 00000000`00000000
f... Read more

9 more replies
Answer Match 51.66%

I have no idea what the error number is because the report didn't tell me. Here are the problem details.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C000001D
BCP2: FFFFF800031CD326
BCP3: FFFFF88003AC2E50
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\060112-25178-01.dmp
C:\Users\Danielle\AppData\Local\Temp\WER-31917-0.sysdata.xml

This computer is a few years old, but I had it built to have a long life. It's done this once before, so badly that it was freezing on the BiOS screen - I had to have it professionally fixed. I do not have the money to keep bringing this thing back to the computer store nor do I have the money to build another one. I don't know why it is acting up when it is IDENTICAL to my boyfriend's machine, and his has never had any problems whatsoever.

My System Specs are as follows:

Windows 7 Home Premium 64 bit
AMD Athlon II x4 635 Processor 2.91 GHz
12 Gigs of RAM
OS was OEM; I've never reinstalled
Graphics Card is an ATI HD 5800 Series.

This computer has been able to run any game flawlessly on max settings ever since I got it. It was a complete mystery as to why it was screwing up so badly the first time this happened, and it is a mystery now. There is absolutely no reason why this machi... Read more

A:BSOD During Diablo III

Alright, let's start with your graphics related drivers first. ATI drivers in the 12.x versions have caused similar issues on some systems. Try 11.9 instead.
If you are overclocking any hardware, please stop.

Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.
Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
Download the drivers you want for your display card(s)
Click Start Menu
Click Control Panel
Click Uninstall a program
For AMD:Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):Click Start Menu
Right Click My Computer/Computer
Click Manage
Click Device Manager from the list on the left
Expand Display adapters
Do the following for each adapter (in case you have multiple display cards)Right click the adapter
Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
Put a tick in Delete driver... Read more

3 more replies
Answer Match 51.66%

When playing Diablo 3 and with constant loading and reloading of the game tons of slowdown randomly occurs to the eventual BSOD.

This is also paired with low performance overall for my 280X and I feel my setup should be having no issues. I have done my research and attempted to resolve the issue as the crash dump points to an ATI driver.

But that has yielded no progressive results, so I turn to you guys.

A:BSOD Diablo 3

Is there any particular reason that you haven't installed Win8.1? I ask to see if there were any problems with it.

Only 120 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Is there any particular reason that you are not using UEFI or Secure Boot? I ask to see if there were any problems with it.

Quite a few Live Kernel Events in the WER section of MSINFO32.
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

I see a memory dump caused by myfault.sys - are you using Mark Russinovich's Blue Screen tool "Not My Fault"?
If so, please stop it from running and uninstall it immediately.

Aside from the myfault.sys memory dumps, the rest of the errors relate to your video card drivers and are a special BSOD... Read more

3 more replies
Answer Match 50.82%

Hello!

I've been trying to install Diablo 3 over the last few days, resulting in constant BSOD at various stages of the installation. However, using BlueScreenView, I've been able to see that they all seem to be caused by (at least) ntoskrnl.exe.

Here's the info asked. The required zip file should also be attached.

OS - Windows Vista? Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120402-0336)
64-bit OS
Always been the same OS
The OS came installed on the computer
Computer purchased August 2009
OS never reinstalled.

CPU - Intel(R) Core(TM)2 Duo CPU P7350 @ 2.00GHz (2 CPUs), ~2.0GHz
Video Card - ATI Mobility Radeon HD 4670
MotherBoard - Unknown

Power Supply - brand & wattage - Unknown

System Manufacturer - Dell Inc.
Exact model number - Studio XPS 1640<
Thank you!

A:BSOD during Diablo 3 installation

The one verifier enabled crash was Related to CtClsFlt.sys Video Class Upper Filter Driver from Creative Technology Ltd.. Yours are from 2008 and need updating.

The other non verified crashes blame an OS file and just in case you should run a system file check

I would also run a system file check to verify and repair the OS files
Run a system file check to verify and repair your system files.

To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

It may need to be run up to three times before successful
Let us know the results from the report at the end

Read here for more information
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

19 more replies
Answer Match 50.82%

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Extra information about the problem
BCCode: 116
BCP1: FFFFFA800AC53010
BCP2: FFFFF880044A1A1C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Bucket ID: X64_0x116_TdrBCR:2_Tdr:2_IMAGE_atikmpag.sys
Server information: 26fc81a6-3e7c-4ff4-ab4e-cd0e0712b0e0

More replies
Answer Match 50.82%

was playing diablo 3 and got the bsod code, bccode:a

its a fresh install, have minimal startup programs, new ssd, sfc /scannow shows nothing, no daemon tools or the like.

BCCode: a
BCP1: FFFFF7000128E898
BCP2: 0000000000000000
BCP3: 0000000000000001
BCP4: FFFFF80002E849D5
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

i attached the SF_Diagnostic_Tool dumps and files.

A:BSOD during diablo 3. bccode a

072513-10186-01.dmp 25.07.2013 05:46:51 IRQL_NOT_LESS_OR_EQUAL 0x0000000a fffff700`0128e898 00000000`00000000 00000000`00000001 fffff800`02e849d5 ntoskrnl.exe ntoskrnl.exe+75c00 NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318-1533) x64 ntoskrnl.exe+75c00 C:\Windows\Minidump\072513-10186-01.dmp 8 15 7601 278*600 25.07.2013 05:48:07
this file. i booted up using the retail x64 windows 7 dvd and tried reformatting the ssd and it gave me a error x80070057. but i found the solution wich i hope u agree with that works wich is: delete ALL partitions
Create ONE partition with the maximum capacity of the drive.
Install Windows

wich i did. but i deleted it 1time then i got the reserved disk on 400mb not the usual 100mb so i kept deleting and reformatting til i got the reserved on 100mb. and then i installed.

9 more replies
Answer Match 50.82%

Howdy,

I have gotten 5 or so BSODs over the past two days. I upgraded my OS (XP to 7), RAM, and CPU about 2 months ago and everything has been running peachy until a few days ago. I initially had a BSOD while playing Diablo 3, but have had a few upon restart and one from the desktop. It was auto-restarting my computer so I couldn't read the message. I did see something about memory so I ran Memtest to see if that came up with anything. Running Memtest86 on all 4 sticks of RAM did show errors, so I tried to narrow it down by testing each stick. I decided to try Memtest86+ (using Ultimate Boot CD) and test each one and none showed errors. So I am at a bit of a loss! Any input would be appreciated.

A:BSOD Diablo 3 and from desktop.

Alright then, lets have a look.
You have errors regarding your HDD.

Can you please run a disk check by following these instructions.

Disk Check

Then can you run Seatools to make sure your HDD isn't failing.

SeaTools for DOS and Windows - How to Use


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff880031852e8, fffff88003184b40, fffff80002aad9be}

Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteFcb+179 )
You also had indications of bad RAM. As you stated you have had errors before. We use memtest86. Please do another scan using these instructions.

RAM - Test with Memtest86+


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
# Any other values for parame... Read more

9 more replies
Answer Match 50.4%

I switched OS to Ubuntu for about a week, LoL didn't run well in Ubuntu so I reinstalled windows 8. When i open playback devices all I have is NVIDIA HDMI Output (port 0) and (port 1), both of which show unplugged and disabled. I have disabled and disconnected devices set to show, but those are all that show. I have reinstalled drivers, reinstalled windows, downloaded Realtek, enabled onboard audio in BIOS, but nothing has fixed the problem so far. When I boot into Ubuntu via USB, the audio works fine.

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Answer Match 50.4%

My newly bought (this month) computer froze many times while I was playing Warcraft 3.

It even froze when I was installing Windows 7.

Strangely, it doesn't freeze if I'm playing Left 4 Dead 2.
Btw, there is no blue screen. The screen simply freezes.

A:Computer crashes while installing Windows 7 and playing WC3

Welcome,

May be memory, test memory with memtest86.
http://memtest.org/

Make sure that you have up to date drivers and cards.

Be sure that the game is fully compatible.
Use Microsoft Compatibilty Center.
http://www.microsoft.com/windows/com...s/default.aspx

Make sure the compuer is not overheating during the game.

1 more replies
Answer Match 50.4%

As described on thread title, screen will turn blank for a few seconds, recovered and shown the last seen image for about 1 to 2 seconds (but I can't move my mouse cursor) and shortly shows BSOD with some error message showing memory dump and then restarts itself. I've attached the required files and some information that I hope might help. Not sure if there's any difference but the code in BCP1 additional information were different in some BSOD I encountered. Thanks!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 18441

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800D1124E0
BCP2: FFFFF8800462E768
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800D8B9010
BCP2: FFFFF8800462E768
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Windows 7 Home premium 64bit
OEM version purchased and installed on my DIY desktop
Age of system: 1 month
Age of OS installed: 1 month

Intel i5 3570K 3.4GHz 6mb
Asus Maximus V Gene LGA1155
Seagate 1 TB 3.5" 7200RPM 64MB SATA 3
G.SKILL RIPJAWS-X CL9 8GB KIT 12800/1600 (2X4GB) DDR3
OCZ VERTEX 4 128GB 2.5" SSD
SAPPHIRE HD7950 3GB GDDR5 PCI-E 384BIT (OVERCLOCK)
ASUS DRW-24B3ST 24X SATA INT DVD WRITER
SEASONIC X-SERIES 660W MODULAR GOLD PSU

Very well ventilated desktop wi... Read more

A:BSOD when youtube, surf net, Diablo 3 and even when I'm doing nothing

Problematic Software:
Code:
Start Menu\Programs\ASUS Public:Start Menu\Programs\ASUS Public
Start Menu\Programs\ASUS E-Green Jevin-Room\Jevin:Start Menu\Programs\ASUS E-Green Jevin-Room\Jevin
Start Menu\Programs\ASUS Utility Public:Start Menu\Programs\ASUS Utility Public
Start Menu\Programs\ASUS\AI Suite II Public:Start Menu\Programs\ASUS\AI Suite II Public
Start Menu\Programs\ASUS\ASUS ROG Connect Plus Public:Start Menu\Programs\ASUS\ASUS ROG Connect Plus Public
Start Menu\Programs\ASUS\ASUS WebStorage Public:Start Menu\Programs\ASUS\ASUS WebStorage Public
Start Menu\Programs\ASUS\ROG GameFirst Public:Start Menu\Programs\ASUS\ROG GameFirst Public
Recommend removing your ASUS utilities through Start Menu -> Control Panel -> Uninstall a program. They can provide software interfaces with the hardware for overclocking, and even when the overclock is not enabled, that interface can cause instability.
Also, you had no .dmp files available. If you ran CCleaner since the crashes, that is the likely reason why the .dmp files are missing. Please refrain from using CCleaner for the duration of our troubleshooting. I cannot give too specific steps without the .dmps, but I can provide information on the BugCheck 0x116 code you are getting.


All of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are over... Read more

3 more replies
Answer Match 50.4%

I'll preface this by saying that this is a clean install of Windows 7 Home Premium 64-bit in the last 24 hours. After the initial install, I had a lot of problems with BSOD due to what I think were issues with drivers and Windows updates. I thought I had everything sorted out when this last BSOD occurred.

The only thing I saw was the Diablo 3 logo loading and then the BSOD. I ran a sfc scan and found no issues. It looks like this same BSOD has occured 4 times today from the Event Viewer. Let me know what else I can provide.

Thank you

More replies
Answer Match 50.4%

Hi i am getting BSOD when i am playing Diablo 3. I tried already uninstall all ati drivers and install new one with custom option and select card driver only. But it doesnt work for me. I post my logfile so please someone check it and let me know, what can i do to fix it. Thx

A:Ati Radeon R9 270x BSOD Diablo 3

Windows Genuine and Activation Issue Posting Instructions

1 more replies
Answer Match 49.98%

Hi all,

After a year of minimal usage of my desktop pc, I decided to play Diablo 3 again. However, I'm having frequent crashes, both during gameplay but also when browsing the web, or sometimes right after startup even. It's not caused by Diablo 3 as the crashes were there before, I just always "ignored" them before, but now I use my desktop more often, it is hard to do. They occur sometimes every 15 minutes.

The crashes: I'm pretty sure they are video card (driver) related. Sometimes I will just get a BSOD, sometimes my screen will simply go black. My eventviewer would sometimes show a message "The computer recovered from a bugcheck" or something. I was going to debug my .DMP files myself but during installation of WinDbg my pc crashed twice so I gave that up. I also removed my video card driver, reinstalled the latest version, but to no avail. I downloaded some latest motherboard drivers, but that also did not have any effect. The only thing I did not do was flash my BIOS.

See my attached debug file. Thanks for anyone willing to help me.

More replies
Answer Match 49.98%

So its been going on for a few months and honestly I am at my wits end with these blue screens. A bunch of my games seem to be randomly blue screening so I figured it was overheating. Now I opened my computer up and stuck a fan next to it and that seemed to fix it for some games. However, with Guild Wars 2 and Diablo 3 it still blue screen pretty much every 5 to 10 minutes. So I tried to log out and log back in and that worked a couple of times got a good half hour in and then it blue screened. So im not really sure what to do anymore. So if anyone could help it would be much appreciated
 

A:BSoD whenever i play diablo 3 and Guild wars 2

Post any minidumps by going to C:\windows\minidump. Select all the .dmp files and right-click sending these files to a compressed(zipped)folder. Upload the folder as a file here
 

12 more replies
Answer Match 49.56%

My BSOD's started 3 weeks ago with a forced OS change, after i went from XP PRO x32 to Win 7 x64.
The machine has just had a hardware change(new Motherboard for DDR3 memory, the cooler was replaced). Reason, why i perpetrated this hardware change, was due to the high temperatures and lack of memory on the old motherboard, which i attributed to the BSOD's i was having then. Well i'm still getting these crashes, so something must be still wrong . Usually the browser crash(es) occur(s), during watching a video on the web.

In addition to the BSOD's i also have these problems(which are actually new, since they didn't occur, when i had the old setup):

1)All browsers(haven't tried IE) crash chronically(the instruction at 0x referenced memory at 0x the memory could not be read).

2)Diablo 3 crashes randomly to desktop(intervals are very shaky), plus the picture freezes and recovers to normality in 5-10secs(Display driver has stopped responding and has recovered).

3)Desktop Window Manager has stopped working (over & over).

Formatted the PC, because after running verifier.exe, i couldn't boot the machine up anymore, and i just wanted to try, if a clean install of drivers would make any difference- it didn't. I've already tried older display drivers, but nothing seems to make any difference.
Used mdsched to chk my RAM, and windows determined some problems on one of the mem sticks, so i've removed that one, but i'm still having all of the problems mentioned here.
Perhaps s... Read more

A:BSOD while browsing(Chrome, Firefox) gaming(Diablo 3), plus more.

One of your dumps shows a hardware error (0x124). Read the following thread and see if any of it's fixes work.
Stop 0x124 - what it means and what to try

Among the fixes in the above thread are a few stress tests. Before you do any of the other fixes mentioned in the thread, you should run these tests:

Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
RAM - Test with Memtest86+

Test your video card using Furmark. Watch your machine's temps and stop the test if it starts to overheat or artifacts appear on the screen.
Video Card - Stress Test with Furmark

Test your hardware using Prime95. Watch your machine's temps and stop the test if it starts to overheat. Let it run for up to 2 hours or until errors have been found.
Hardware - Stress Test With Prime95

Stress test your CPU using Intel Burn Test.
CPU - Stress Test Using IntelBurnTest

Run a chkdsk on the system partition to check for bad sectors or system errors.
Disk Check

9 more replies
Answer Match 48.72%

Hey guys,

my friends PC that she just got has been randomly BSOD'ing whenever she watches netflix (and only netflix). It doesnt always BSOD, sometimes it just completely locks up and you have to hard power cycle it because nothing is responding.

I've attached the BSOD minidumps as well as the output of msinfo32 and dxdiag. Let me know if anything else is needed.

System specs are in attachments, but heres a quick rundown
Windows 7 Home Premium (64 bit)
Gigabyte GA-970A-D3 Motherboard
AMD FX(tm)-8150 Eight-Core Processor, 3624 Mhz
16.0 GB Ram
NVIDIA GeForce GTX 570

So, here's what I've tried so far,

* since its only been affecting netflix so far I reinstalled Silverlight.
* the minidumps point to RT64win7.sys, so i reinstalled and tried 4-5 different versions of the Realtek drivers that are for the built-in card in question (currently latest driver is installed)
* tried turning off AMD Cool/Quiet and C1E support on the bios (i had a weird C1E issue on my mobo so i figured I'd at least try that)
* tested chrome, internet explorer and firefox... all have the issue.

any help on this would be greatly appreciated, this issue's been driving me up a wall.

A:BSOD STOP 101 when watching netflix (fine when gaming in bf3/Diablo 3)

on a side note,

i'm going to follow this guide on Saturday to see if its the CPU or not.
Class 101 for 0x101 Bugchecks

9 more replies
Answer Match 48.3%

NOTE: DM log collector seem to be getting stuck when collecting msinfo32.nfo, so the attached file can be incomplete. Please let me know if it can take longer than 10 minutes to collect this data so i will run the program again.

BSOD #1: It started at around January 15th - basically when i shoot down the system, theres a suprisingly short windows update. Then whenever i boot the PC and it starts to configure the update, bluescreen pops up with an error code 0x0000007E and i have to use system recovery to succesfully run the system.

BSOD #2: Ive never fixed it and it occures since i bought the PC. When i play games (and very rarely when using internet browser) my PC is getting random freezes, display driver errors, monitor is turning off and of course sometimes BSODs happen. Ive tried several different drivers, memory/hdd tests, temperatures, stress tests, 2 different monitors and GPUs, and plugging out/in hardware inside the PC case then i gave up. So basically all the BSODs listed in a ZIP file until January 15th are related to this problem.

A:BSOD on Windows Update; BSOD when playing games

At this state make a backup of all your files and re-install windows.

9 more replies
Answer Match 48.3%

This is a PC that was custom-built by a friend last September. Since early May I've been getting BSODs more and more frequently while playing games like Diablo III and Left 4 Dead 2. Since it's been happening during games, I suspect it could be my GPU, but I haven't had to troubleshoot much before so I'm not sure.

I have tried to update my graphics driver (AMD CCC 12.4 from 12.3), but when I did so my PC refused to recognize the new drivers at all (tried Driver Sweeper and restarting, no luck). I ended up restoring back to a system restore point before I tried to update in order to get the PC usable again, as I need it for work as well.

I have WhoCrashed installed and have been checking the crash dumps, but they vary each time and googling hasn't helped me much.
Here are some specs:
OS: Windows 7 Ultimate x64
CPU: AMD Phenom II X4 970
Mobo: GIGABYTE GA-970A-UD3
Memory: G.SKILL Ripjaws X Series 8GB (2 x 4GB)
GPU: XFX HD-687A-ZHFC Radeon HD 6870
HDD: SAMSUNG Spinpoint F3 HD103SJ 1TB
PSU: OCZ ModXStream Pro 700W

Thanks in advance for your help. Hopefully I've not left anything important out.

A:BSOD during games (Diablo III, Left 4 Dead 2), multiple error codes

33 memory dumps from 12 April 2012 to the present

perfmon /report shows these errors:





Quote:
Error

Symptom:[IMG]res://wdc.dll/error.gif[/IMG]
A service (Windows Update) is reported as having an unexpected error codeCause:One or more services has failed. The service did not stop gracefully, suggesting the service may have crashed or one of its components stopped in an unsupported way.Details:Service exited with code not equal to 0 or 1077Resolution:Restart the serviceRelated:Performance Diagnosis

Symptom:[IMG]res://wdc.dll/error.gif[/IMG]
Device is not present, not working properly, or does not have all of its drivers installed.Cause:A device has a configuration problem that prevents it from working properly.Details:The device, AODDriver4.1, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ROOT\LEGACY_AODDRIVER4.1\0000.Resolution:1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.Related:Explanation of Error Codes Generated by Device Manager
Manage Devices in Windows


Have you done anything with Windows Update that would cause it to crash? Have you visited Windows Update and did it succeed?

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of... Read more

9 more replies
Answer Match 46.2%

Can anyone confirm that these babies actually WORK? I'd like to purchase the Diablo Battle Chest, but if it don't worky in 64 bitty, me no purchasy.

Thanks in advance.

64 bit ALL THE WAY.

A:Diablo / Diablo 2? (Vista 64 ult.)

Well based on this Linky Diablo II worked for dzomlija so i guess it works on Vista X64.
Let him confirm again before you Purchasy though.

2 more replies
Answer Match 46.2%

Hey Guys,

First off I have a newly built system.....i7-2600K 4.4 GHz, 8MB Corsiair Dominator 1600 MHz, EVGA GTX 590, Asus P67 Sabertooth MOB, all water cooled....need a say more?

As the title says I am gettign random BSOD's while I play BF3. I always seem to get a "BF3.exe has stopped working" message during everygame, and the game crashes. I have re-installed everything so that did not work. I've done a little research and this seems to be a reacurring issue with a lot of people and seemed to happen after the first patch came out for the game.

I've ran an analysis on the dump files and it seems to be a "ntoskrnl.exe" file that seems to be cuasing the BSOD's. I'm not sure what this is or how to fix it that's why I came to the experts!

I have uploaded all the info needed! Thanks for the help guys!!

A:BSOD while playing BF3---Windows 7

Taking a look... It takes a little bit to get through the information provided, so be patient.

And welcome to Sevenforums! Hope we can resolve your issue.

9 more replies