Tech Problem Aggregator

BSOD - Screen goes black and upon restart tells me I got a blue screen

Q: BSOD - Screen goes black and upon restart tells me I got a blue screen

This can happen at any time for me (including when I was re-installing windows in an attempt to fix the problem... did not go well ) but more often than not happens during web-browsing and especially when watching youtube vids. I'm going to assume it has something to do with my graphics card as the blue screen does not actually come up... instead the screen goes black and then I have to restart the computer. Anyways upon boot up and log in I get a windows message that tells me that windows has recovered from an unexpected shutdown ect.. and the numbers are:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: 85AA3510
BCP2: 93218A5E
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

A: BSOD - Screen goes black and upon restart tells me I got a blue screen

Have you activated your Win 7?

Fully and completely update your Win7. Afterwards, I'll be asking you to submit a file which will show me all of the installed updates.

The update procedure will take qute a period of time since you do not have SP1 installed. This means there are updates to get you up to SP1 and then there about 100 updates post-SP1.

UPDATING YOUR WIN 7
1. ASSURE THAT YOU RECEIVE ALL UPDATES
WIN | type WINDOWS UPDATE | ENTER |
Change settings (left-hand column) |
checkmark all four of the boxes | OK button

Approve any dialog boxes presented. Let Windows install any update features.

WIN is the key with the Microsoft flag on top.

2. INSTALL CRITICAL UPDATES
Check for Updates (left-hand column)
Install ALL critical updates.
Restart your computer (even if not prompted)

Repeat this procedure until there are no more critical updates.

DO NOT TRUST the ?Windows is up to date? in center of dialog. until you see that TWICE IN A ROW!

3. INSTALL IMPORTANT UPDATES
Use the ?critical update? procedure until all important updates are installed.

4. INSTALL OPTIONAL UPDATES
Under Optional updates you will be presented with:
a) Microsoft Bing Desktop which is of questionable value
b) a list of about 34 language updates.

You can hide those updates so that aren't continually notified of those updates.
When you click on 34+ optional updates are available, then you
a) highlight all of the language updates,
b) right-click anywhere in the highlighted list.
c) click on Hide Updates,
d) OK button.
Install ALL other Optional Updates.
Use the ?critical update? procedure.

UPDATE GOLDEN RULES
Install ALL, yes, ALL updates.
This is Win 7 and not Vista or XP (eXPired).

UPDATE IS HUNG ?TAKING FOREVER
Hung is very doubtful unless you interrupted updates.

CTRL + SHIFT + ESC key combo will pop-up the Task Manager.
Lo and behold, Windows Update is still running!

You hold down the CTRL and SHIFT keys.
While holding them down, tap the ESC key once.

9 more replies
Answer Match 92.82%

Hi all,

I hope someone can help. I have a Toshiba Satellite Pro L20 with Windows XP. When I try to start up, after the toshiba welcome, it goes straight to a black screen prompting me to either start up normally or last config. Once entered, it goes to the Windows Welcome page with the green boxes flashing across at the bottom, then briefly goes to a blue screen with white writing, switches off straight away and re-starts.

It does this with all option in the black screen (safe mode, with networking, etc.). I have tried to tap F7 to get into DOS and this didnt work. Neither did F2 or F12 at start up.

I am sure I have not loaded any new software recently and cannot seem to even get to a point to do a system restore. Admittedly, my recovery CD is at another location. Is there anything I can try to solve this?

Many thanks,

BlueY
 

More replies
Answer Match 91.98%

Hi guys. I'm not to experienced with computers and software/hardware but hopefully you can help me out. (A friend recommended me here). My computer recently started crashing and the problem windows is saying it is is ''Blue Screen''. I've tried to restore it to a earlier time using System restore but that doesn't work.

The first problem is that when I play World of Warcraft and switch between WoW and Desktop that my computer will sometimes (Randomly) crash in the process of switching which all it shows is a black screen but i can still hear the sound. The second problem is that, again when im switching between wow and the desktop that it will just (Randomly) restart itself.

Hope i posted in the correct section ^^

A:HELP!! Computer black screens/Random restart ''Blue screen''

Lets start with the basic's

Blue Screen of Death (BSOD) Posting Instructions

6 more replies
Answer Match 89.88%

Hi I'm new to the forum I am writing this post because I need your help
Today, restarted the computer while playing this game after 12H of the minidump file: Zippyshare.com - 121811-12667-01.rar
Frames tested memtest86 + positive.Test framework for Windows memory diagnostic system also positive
Bios latest uploaded.
Latest drivers for your graphics card loaded.
DirectX 11.0 uploaded.
Cooling fan and large did not help that the computer is restarted, ie air direct to your computer
Graphics card tested two times by the computer.
Power was edited 2 times in another, and it gave nothing.
The processor that changed to a weak but AMD3 and tested it gave nothing.
Temperatures in order.
HD Tune:
Scan: ImageShack? - Online Photo and Video Hosting
Health: http://imageshack.us/photo/my-images/705...uuzna.png/
Error Scan: http://imageshack.us/photo/my-images/806...tuu2k.png/

Any ideas? Also wants to try the system again without installing drivers or would turn off the computer but I do not know if this will help?

A:BSOD Black screen and restart; /

Hi.

Follow these steps and upload here the crash\bsod files.

http://www.sevenforums.com/crashes-d...tructions.html

6 more replies
Answer Match 88.62%

I started having trouble and posted the minidump in another forum to see if they could help me. I will only reference it here so there would't be any repetitions of tests that I have already done there.
 
http://www.tenforums.com/bsod-crashes-debugging/45979-memory-management-crash.html
 
The last update was after I did a full reinstall of Win10 (not an upgrade from 8.1 like last time) on an SSD drive and it was working fine. [/size]
 
Suddenly, as I was downloading a game, it started working REALLY slowly, the screen turned black and it restarted (so no BSOD that I can tell).[/size]
 
Anyone have any ideas?

Edit: Moved topic from Windows 10 to the more appropriate forum. ~ Animal

A:Windows 10 BSOD/Black Screen/Restart

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.
If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
 

0 more replies
Answer Match 88.2%

My laptop was annoying me in these days. Causing blue screen and restart many times. i did re-installed my OS and software but still the same.

I attached my BSOD file and system health report.

Here is my system information.





Quote:
x86 (32-bit)
- the original installed OS on the system
- an OEM version

- What is the age of system (hardware)?
over 2 years
- What is the age of OS installation (have you re-installed the OS?)
6months old and just re-installed after blue screen many times happened.



Thank you so much.

A:Blue Screen and restart with BSOD

Hi kokop; sorry you are having problems. There are no dumps in your upload. Read this tutorial, especially the last part of the first post, and make sure your computer is configured for mini dumps. If you have any mini dumps, upload them per the tutorial. If you are using a cleaning program such Ccleaner, make sure it is not set to delete dump files.

http://www.sevenforums.com/tutorials...en-forums.html

You have some outdated drivers loading on your system; some are XP drivers and quite obsolete. Outdated drivers can and do cause BSOD's. Update the following drivers from the links I have provided starting with those in red font.





Quote:
athr.sys 6/10/2009 - Atheros Extensible Wireless LAN driver for CB42/CB43/MB42/MB43 Network Adapter. OEM - none at http://www.atheros.com/pt/index.html. Update this driver from the HP website.

ISODrive.sys 2/10/2009 - ISO DVD/CD-ROM Device Driver. Create a MultiBoot CD, an ISO image file or a virtual CD - download FREE evaluation copies of our software!.

Rtnicxp.sys 5/30/2008 - Realtek 10/100/1000 NDIS 5.1 Driver. Realtek. This is an XP driver; update it.

VSTAZL3.SYS 10/16/2008 - Conexant SoftK56 Modem. Conexant: Support. This is an XP driver; update it.

VSTDPV3.SYS 10/16/2008 - Conexant SoftK56 Modem. Conexant: Support. This is an XP driver; update it.

VSTCNXT3.SYS 10/16/2008 - Conexant SoftK56 Modem. Conexant: Support. This is an XP driver; update it.


How to find drivers -




Quote:
... Read more

1 more replies
Answer Match 87.36%

I am onsite IT and I'm writing on behalf of a user. We have a group policy in place where the computers lock after 15 minutes of inactivity. When the user returns to find his laptop in this state, he is able to log back in, but he's unable to reconnect to the network (despite being connected via hard wireless and wifi). He needs to restart in order to regain network access. When he restarts he gets a blue screen error (attached), but not a BSOD. I have attached the user's machine specs as well as the requested .zip file. I have done some research and found that there may be an issue with drivers, but I am not well-versed in reading the logs to determine which driver may be causing the problem. I would appreciate if you could review the attached log to see if you can determine the problem and advise. Please let me know if you need additional information. Thank you.

A:Blue Screen error (not BSOD) after restart

All of the dumps are old and do not really give us anything to go on, a quick look though your other files show a few oddities, sidebar.exe is set to run on start up 3 times, Microsoft recommended disabling sidebar.exe back in 2012 as it is a security risk, also binkiland.exe which is malware is also set to run at start up.

I think a good place to start would we a full AV and Malwarebytes/superantispyware cleaning of the machine.

3 more replies
Answer Match 86.94%

Hello everyone,

I have a Dell Inspiron with Windows 7 Home 64-bit. Here's the problem, that just started out of the blue: During startup, I get the Dell screen and the Windows logo. It gets to the point where I see the cursor (just before it should get to the logon screen), and the screen goes black. The laptop is still on, but nothing shows up.

Also.....if I try to enter Safe Mode, I can get to the logon screen. I can either click on one of the user icons and get into Windows, or I can leave it at the logon screen.....either way, the computer shows a BSOD death and then restarts. The BSOD shows a 0x0000001E code.

I haven't done too much troubleshooting, but here's what I have done: Ran startup repair from the Win 7 DVD. Used that DVD to get to Command Prompt and ran CHKDSK. If it's not a hardware issue, I'm hoping not to install from scratch or restore to an earlier date. There are some very recent files that would be gone that I really need! I've read some things about editing 7's equivalent of boot.ini, but have no idea if that's the fix.

Anyway.....thanks so much for taking the time read this. I look forward to hearing from you. If you need any more info, please let me know.

Thanks!!

A:Black screen during 7 startup....restart with BSOD in Safe Mode

Get into Startup Repair and run it 3 times.
If that doesn't fix it, then open up a Command Prompt from the Startup Repair disk and type (one at a time, and then press Enter):

bootrec /fixboot
bootrec /fixmbr
bootrec /rebuildbcd

Press ENTER after each command and see what that does for you.

The problem here is that you can't boot to Safe Mode - so it's most likely a driver that loads early in the boot sequence.
There are ways to fix this, but you've gotta get into Windows to do most of it.
I'd suggest that you either boot to a Linux/Ultimate Boot CD and copy your data off - or that you slave the hard drive to another system and copy the data off that way.

Once that's done, you can freely experiment without the worry of losing your data.

When the system BSOD's, please get this info (the stuff in RED) from the screen:

8 more replies
Answer Match 86.94%

OS - Windows 7
? x64 ?
? Windows 7 Ultimate
? full retail version
? Couple of months
? Re-installed about 3 weeks ago

? Intel i7 quad-core
? Dual-SLI NVIDIA 580 GTX
? ASUS Maximus IV Extreme
? Corsair AX 850 Watts

I built the computer myself about 3 months ago, and have had random BSOD's since I booted it up the first time. I did memtest for 2 passes with no errors, and did Driver Verifier last night with a BSOD this morning, dunno if it was because of Verifier though. I recently had a BSOD about 3 weeks ago and had to re-install Windows because it couldn't repair and I didn't have a System Restore. I also had a USB 3.0 driver that wasn't installed so I installed it, and updated my NVIDIA drivers as well to no avail.

Any help would be greatly appreciated, this is driving me nuts!

A:[SOLVED] Screen randomly goes black, Windows says BSOD on restart

Hello,

It seems your video card or its drivers are the ultimate cause of these BSODs. I do notice the nVidia drivers are still a few months behind, so you might try downloading the latest package from here: Drivers - Download NVIDIA Drivers

While it's worth a shot, I honestly doubt it will help. I'd expect a card replacement is necessary. See if you can return the card under the warranty, or at least test a different card in your system.

...Summary of the dumps:

Code:

Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Fri Aug 5 07:20:17.165 2011 (UTC - 4:00)
System Uptime: 0 days 0:14:46.148
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+801f10 )
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR: 0x116
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
BiosReleaseDate = 03/02/2011
SystemProductName = System Product Name
??????????????????????????????????????????????????????????????????????????????????????``
*** WARNING: Unable to verify timestamp for Unknown_Module_ff111111`ff111111
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_ff111111`ff111111
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session... Read more

6 more replies
Answer Match 86.1%

Am I surprised? No... am I seconds away from pushing my monitor out the window? Yes

I install something - anything, make some system changes, or anything else that might effect my computer whatsoever and the next time I restart I get the BSOD. I open in safe mode, do a system restore and then try again. I've tried deactivating admin notices and installing alcohol 120% and both have brought the same results.

You're thinking, well rectify whatever is changed after the system restore, but it happens with nearly everything, and it was doing this before the restore point where it just seemed to randomly do it when it felt the need.

Is there anything I can do apart from reinstall? Because if I do then this stupid system is going to hell, the only thing keeping me from uninstallage is the tedium.

Got an ATi 9800 pro btw, since I've heard something about that. 1gb ram, pentium 4.

A:BSOD (Blue Screen) restart loop - help! [RESOLVED]

Anyone?

3 more replies
Answer Match 86.1%

A few times now I have been in internet explorer and then the screen with go back and forth from black screen back to internet screen and back and forth between the 2 for a few minutes and then will hit me with a blue screen with a bunch of writing on it and then will restart. It seems to run fine after the computer restarts itself but this has happened a few times now!
 

A:Screen flips back and forth from black screen to normal then blue screen

Welcome,
Can you provide a few details [remember we can't see or touch your system] about the hardware and software?
Thanks

3 more replies
Answer Match 86.1%

Lately I've been getting a "Display driver has stopped responding" warning on desktop for light applications.
On any game, whether running on low graphics (less power) or not, it will suddenly go Black and restrart my PC, then it will get to a BSOD after the windows loading logo is finished, forcing me to do a system repair which then lets me log back into windows. I don't know what's going on.

Included is my dump file using the forum diagnostics tool. Thanks in advance for any help.

A:BSOD on restart, Black screen when playing any game (dump included)

Hi rspkers,






Quote:
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught. This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.


Please stop Driver Verifier from running and disable if you have not done so already.






Quote:
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html







Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck C4, {91, 2, fffff8000364bcc0, 0}
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b7221 )

0: kd> lmvm nvlddmkm
start end module name
fffff880`08464000 fffff880`08f02000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Sat Dec 29 06:47:52 2012 (50DE9... Read more

9 more replies
Answer Match 86.1%

Hello .. I'm Playing Some Kind of Game .. and it Freezes sometimes and it's Process Refuses to End @ the Task Manager , So I need to Restart The Computer to Start Again .. and When I do I get the 0x0000009F BSOD .. Waiting for Help

BTW .. its Windows 7 64-bit Home Premium
and it came installed on system .. and its arround 8-10 months old

A:BSOD when tryin to Restart or shutdown after a long black screen 0x09F

Related to pci.sys and your video driver. Updating to SP-1 should fix it

Please run the update readiness tool and then update to SP-1
Ensure you install the correct 64 or 32 bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)
Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)

2 more replies
Answer Match 84.84%

hi my laptop screen is set to turn off after 5 mins, when it does i cannot wake it, no matter what buttons i push or using my mouse. this black screen also happens when i restart my computer, it logs me off the the screen goes black and computer power lights are still on and it does nothing HELP! haha thanks

Nathan

A:laptop screen goes black when i restart, and screen wont wake up after it turns off

Boot the computer and press F8 in the Advanced Boot menu choose Last Known Good Configuration.
What is the make and model# of the computer? Go to the manufactures support/download drivers site and download the Chipset and the Video driver for the computer.
Go to Start/Search and type powercfg.cpl. Right click the powercfg results and Run As Administrator. Click Change Plan Settings/change Advanced power settings. Reset your power settings to your liking.

1 more replies
Answer Match 84.42%

I am not sure what's wrong, but I have uninstall nvidia drivers that gave me problems ie. 257.21, 196.21....etc. I am currently using 195.62. I am certain that it was a VGA driver problem, because it never happened again, till I decided to remove windows internet explorer and it did the black screen thing again. It restarts and instead of showing windows splash screen it shows a black screen. When I am at the black screen I can't do anything, I will have manually restart and when it boots up the second time it will load windows. It's ____ me off. I hope someone can help me here, and I appreciate it. Atm I am gonna reinstall IE 8 and let's hope for the best.

PS. I just bought this new HDD WDVELOCIRAPTOR 300GB. So it's brand new. Don't know what's going on.

A:Restart leads to black screen before windows 7 splash screen

Hmmm! Been having the same problem myself with 7 ultimate 64 bit. It only happens on a "restart". Cold boot works OK.
I just hit my reset button, get message to do startup repair or start windows normally.
Select the "normal" and all seems to work OK???????
I'd be interested if you can find a resolution to this issue. I gave up on it!!!

9 more replies
Answer Match 84%

Specs:
Intel® Centrino® processor technology
• Intel® Core™ 2 Duo processor T5450
• 1.67 GHz , Level 2 cache 2 MB
• Intel® PRO/Wireless 3945ABG Network Connection
Genuine Windows Vista® Home Premium 32-bit

Every time I start up, when it reaches the desktop, I get a blue screen, and it has writing in white, and I can't read it because as soon as it appears, it restarts the computer, and it happens again

I shut down the computer, restarted it, took out the battery, let is cool, and still no diffrence

Could it be a virus? I don't think so, because when I open it in Safe Mode, I run SpyBot Search and Destroy, and it can't find any problem

This is my first post here, so please tell me If I'm missing anything

Thank you
 

A:Start up, blue screen, crash, restart, blue screen...

15 more replies
Answer Match 83.58%

Hello there,

Few days ago while I was fighting the final boss in ME1, the screen turned to lines of blue, sound frozen and nothing was responding. The red light was off.

Restarted, entered the windows, after few loadings the screen went black and nothing was responding as well.

Restarted again and got the same thing.

Closed the pc for few minutes and powered it on again and it worked fine for a day.

I always leave the computer on while I'm sleeping to download stuff, yesterday I wake up and I found yet another black screen, nothing was responding, restarted and found that all my downloads stopped completely few minutes after I went to sleep, so the black screen appeared just after I left the pc.

few minutes ago I was playing ME2, then all of the sudden the game crashed and got the sending error message, reran the game again and right after loading the save, it crashed again. Then I ran Fifa 2010 and during the 1st match the screen went blue.

Turned off the pc, and here I'm.

I would like to know what the hell is going on and what's wrong with my computer!! Is it the rams? the CPU? what is it!!

A:Wierd blue screens and black screen (NOT BSOD)

You can check your memory in W7 by typing memory diagnostics in search or go to control panel - administrative tools - windows memory diagnostics. Try updating your video drivers - 10.1 catalyst drivers are available now -
Graphics Drivers & Software

4 more replies
Answer Match 83.58%

Hello... hope someone can help me.

I previously had a problem and it turned out to be a driver, everything has been running fine since then... up until now.

Runnning windows 7 and getting BSOD, a plain blue screen or blackscreen then quickly freezes up with a blank screen.

To best of my knowledge all drivers are updated.

Computer is Hewlett-Packard h8-1114 2.00
3.10 gigahertz Intel Core i5-2400
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded
Seems to only happen when I have firefox open, I tried clearing cache....no luck. Tried starting with fresh window, still crashes.

I ran the DM log colector v1.2 and attached the file.

Thank you very much,

Scott

More replies
Answer Match 82.32%

Just purchased 2 new (refurb) PC's for my wife and I. It's all I could find with Windows 7 still available.
They are both HP Pavilion p7-1233w 64 bit Desktops running Win 7 Home Premium SP1.

During Windows setup of PC #1, it asked for a restart. When the PC powered back up, it had a black screen from the start (before the Post screen). I power cycled it several times with no luck. Even switched monitors and video cables. The next morning it started normally with perfect video. I assumed the Refurb PC had a problem and set it aside for return.

Been setting up PC #2 for a few days now with lots of restarts. All was well, until I did a restart just now. There was the identical problem. Power cycled the unit twice, and still had the black screen.

Then I unplugged the PC, and pressed the power button to discharge the capacitors (fans ran for a few seconds). When I returned power and started the PC again, it functioned normally. I've done 10 quick restarts since to try and replicate the problem, but it only happened that once.

I love these PC's, and I love Win 7, so I hate to give them up. But I don't want the video freezing up on me every time I do a restart. I assume now, that PC #1 is not necessarily defective.

Since this is occurring before the post screen, I wasn't sure if it could be windows related.

Has anyone run across this? If so, and suggested solution?

Thanks very much... (sorry for the long post)

A:Black Screen BEFORE Post Screen on Restart

That does sound quite strange that they both do it
The answer to your question is no, windows has nothing to do with post, power on self test as the name suggests is controlled by the bios and is the motherboard checking hardware etc when the post is complete the bios will start the boot sequence as set in the bios ie 1st boot device then 2nd device then 3rd if necessary until an OS or bootable device is found, I can think of no reason for a machine to not post other than the wrong display output being selected if the machine has more than one ie on board gfx and gfx card installed or multiple display ports present or finally an overheated gfx card that has shut itself of until cooled but having said that if it works it works so I would see how it goes

You can check bios settings for gfx outputs and I would monitor temps as well don't really know what else to suggest

6 more replies
Answer Match 81.06%

Hello. I am trying to fix an HP G62-367DX Notebook PC.
Operating sys: Win 7, 64bit, AMD Turion(tm) 530II Dual-Core Processor, 4GB, 2.50GHz. I had this laptop since December of 2010 and on June of 2013 is when I used my notebook PC and was initially of no use. I have been working on my laptop on and off since. I am not afraid to open the sucker up and get this thing up and running.

The problem started out with what most ppl call it, the "blue screen of death". Like most ppl, I did ignore the blue screen and did a restart which brought me to the normal Windows screen and then it would start back up just fine. I found this in Device Manager's (Hidden Files):
Non-Plug and Play Drivers
-! ehdrv
-! epfwwfp
-! Security Processor Loader Driver
I am not sure if it has anything to do with what it was the blue screen situation, but I tried searching on the net on what it all meant and to see if I was able to fix it, but before I was able to do something about it, the blue screen kept popping up and it was getting worse.

The problem progressed to where on Windows startup it would just stop there, blue screen would pop up and of course I had to restart it and do an F8 key press for Safe Mode. I had to work on Safe Mode for a good couple of weeks before I can figure out the problem/s. I believe I had went into the system and found out it had something to do with some kind of error... *sigh* I did write it down, but that was like a month ago and I am unable to locate my ... Read more

More replies
Answer Match 81.06%

Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.

No access to task manager through ctrl+alt+del.

I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.

Pulled the drive and scanned with avast and malwarebytes which found nothing.

Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.

The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...

Ideas?

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Answer Match 81.06%

Hi, I am having several problems with my computer, wondering if I am infected with something? First noticed the computer running slowly. Then began freezing all the time. Then noticed that when I switch to a new internet page at times I notice a small black screen that will pop-up or flash on the page, but only for a second...almost like you'd get on a "run command" type scrren, if that makes sense. Also, I keep getting a security options failure. It seems this only comes after the computer freezes and I try to hit alt, control, delete to bring up task manager. I have tried to run Norton Anti-virus and spybot. I've used CCleaner to remove unnecessary files/clean. The virus software finds nothing unusual (usually some cookies with tracking, but no virus. Any ideas? Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:54:57 AM, on 8/19/2009Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16890)Boot mode: NormalRunning processes:C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exeC:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\hp\support\hpsysdrv.exeC:\Windows\RtHDVCpl.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A0... Read more

A:Infected? Blue screen, black screen popping up in background, freezing and slow

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 81.06%

Previously it showed Blue Screen every time I boot my Y460; few seconds after the Window Logo. No matter how many times I reformate, it still showing Blue Screen, indicating STOP 0x00000116 and atikmpag.sys error. Subsequently, I went into the BIOS and changed the settings on the graphics switchable to discrete graphics. However its getting worst now because there is no display (totally black with no background light) every time I on my y460. Hence I need assistance and solutions, thanks.
 

A:URGENT LENOVO Y460 previously Blue Screen now Black Screen

8 more replies
Answer Match 81.06%

Hello,

My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.

A:Unable to start - black screen or empty blue screen w cursor??

Hello JoLaRo and welcome to Seven Forums.

One of the Forum experts has prepared a couple of tutorials that might help you out.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

If you're still having issues after following the tutorials, please post back.

9 more replies
Answer Match 81.06%

Hello.

Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.
 

A:Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;307545

Forum example of a successful recovery here:

http://forums.techguy.org/showthread.php?s=&threadid=195985
 

3 more replies
Answer Match 81.06%

My problem started much like that of Busybee, with files being deleted, orphan files being restored and security something or other, however, after reboot from CD, and running Startup Repair, the tests all appear to be OK, except "Root Cause Found - Volume on disk is corrupt" Result: Completed successfully, Error Code=0x0

At this point the pc goes through the never ending sequence of trying to boot up, black screen then blue screen, etc.

Medion MD8830 Multimedia Home Entertainment Design Centre
Operating System: Windows Vista 32 bit, service pack 2
C:\ 500Gb HD with
D:\ 20Gb restore using 12Gb
2Gb Ram

Disk failure diagnosis test result OK

Most recent change, made a day or so prior to the crash, was retuning digital tv tuner when the changeover from Analog to Digital signal was needed to update channels here in UK. The screen shows "No Signal Analog" at beginning and end of reboot sequence.

The black screen suggests this may be a recent hardware or software issue, and advises removal of any recent changes, but as I cannot get into the system, let alone the control panel, I am unable to remove or disable anything.

Would really appreciate being able to at least recover my files, and as I am unable to access the operating system either by safe mode, safe mode with command prompt, or a normal reboot, would welcome any advice about how I can achieve this.

I have a laptop also running Vista 32 bit if that would be of any help in accessing the files.

Woul... Read more

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Answer Match 81.06%

Hello and thanks for reading,

I have a 2 year old HP pavilion dv6 series laptop running windows 7. Yesterday I turned it on and it started normally but when I tried to browse on Firefox it gave me the blue screen (for the first time ever) and it shut down. Fearing I had a virus I ran it in safe mode and started a scan and began transporting my pictures via Dropbox just in case it died on me. Sure enough a weird error message (couldnt figure out what program made the message pop up) popped up saying I had a bunch of urgent viruses.. I didn't click on it at all and before I couldn't think of what to do the blue screen popped up and it shut down. When I tried to restart it the HP splash sign popped up and the screen flickered black and a blinking cursor started in the upper left corner. So this is where I stand now... Black screen with blinking cursor. Set default setting in BIOS (didn't work) and F8 (safe mode) or F11 (system restore) does nothing... The black screen just stays there. Any ideas? Is it a gonner? I'm hoping to get back on and get my pictures if possible. Help please!
 

A:HP Laptop blue screen crash now black screen with blinking cursor

sounds like a bug -click report and ask to move to malware forum
 

1 more replies
Answer Match 81.06%

Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was securevista.net, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to re... Read more

A:Solved: Black screen of death at startup, all began with a blue screen

7 more replies
Answer Match 81.06%

Hello, originally my problem is that my internet browsers (Internet explorer, firefox) can not display any kind of pages because of some kind of virus. Also I had some kind of fake Microsoft Security Essentials (MSE) asking me to download more fake AV's onto my computer but I knew well enough that it was fake so I close it. This also shows up in safe mode. MSE block me from opening things such as iexplorer.exe or sometimes it would say tskmanager is a virus and it wouldn't let me open anything. So eventually I google this up, and I read somewhere that told me to rename hotfix.exe to hotfix1.exe when I run %APPDATA% so the annoying MSE would stop showing up. It also told me to update my Malwarebyte which I still can not do because I still do not have access to the internet. By the way I am using another computer to type this. So again, I tried to do some more research to fix my internet problem and I found this site that told me to download KillGodzilla.exe and run it and reboot my computer, after that I should update my Malwarebyte but of course, I can't do that because after the WINDOWS loading screen, the blue log in screen doesn't show and displays a black screen which flickers sometimes, after a few minutes it would restart my computer. Also same thing for safe mode. Does anyone know what is going on? Did I screw up my computer to badly? Do I need to reset my BIOS? I am using Windows XP if that helps. I also hav ESET smart security on my computer but I can... Read more

A:Computer blue login screen displays black screen after using KillGodzilla.exe

Anyone have any ideas at all? I waited a few days, and gave as much information as possible already, please?

1 more replies
Answer Match 81.06%

Hi,



I have a Dell Inspiron 6000 and today I suddenly got a blue screen error message, the main message said "PAGE_FAULT_IN_NONPAGED_AREA". After rebooting, I got the same message. Then on the next reboot I couldn't get to the login screen.



I used my Dell OS Recovery CD that I created to try and repair Windows XP. It asked for a place to partition/fragment Windows, and then it went through copying files etc.



After that, I tried to restart, I got the normal Dell Boot screen but then it went to a black screen, with only a flashing cursor in the top left hand corner.



I cannot do the Ctrl Alt F11 option to recover Windows XP, I can only either choose F2 or F12 at the initial boot screen.



Please help, I really do not know what to do!



What is the blue screen error message all about? I haven't installed any software or hardware so I do not see what might of caused the problem!



Help!

A:Inspiron 6000 - Blue screen error, now black screen on boot, help!

Do you have another windows xp cd you can get your hands on? I recommend performing a checkdisk repair on your computer and see if that helps.

2 more replies
Answer Match 81.06%

Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Thanks in advance,

Brit

PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

14 more replies
Answer Match 81.06%

Previously it showed Blue Screen every time I boot my Y460; few seconds after the Window Logo. No matter how many times I reformate, it still showing Blue Screen, indicating STOP 0x00000116 and atikmpag.sys error. Subsequently, I went into the BIOS and changed the settings on the graphics switchable to discrete graphics. However its getting worst now because there is no display (totally black with no background light) every time I on my y460. Hence I need assistance and solutions, thanks.
 

A:URGENT LENOVO Y460 previously Blue Screen now Black Screen

closing duplicate, please respond at http://forums.techguy.org/windows-7/1117670-urgent-lenovo-y460-previously-blue.html
 

1 more replies
Answer Match 80.64%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

4 more replies
Answer Match 80.64%

Good Morning,

For the past several months I have been having problems with my HP desktop computer. When my system reboots I sometimes get a black screen with nothing on it or it gets stuck on the windows logo or I get a blue screen with a bunch of writing.

The blue screen tends to happen with the computer goes into hibernation. So I changed my settings to that it doesn't happen but I would like to fix that so that I can give my computer a rest during the time that I'm not using it.

I have checked for malware, viruses you name it... nothing.


HP HPE-180t
Windows 7 SP1
Intel core i7 930 @2.80GHz
9.00 GB RAM
Kaspersky Internet Security 2013


If you need further info please let me know. ;)
ps I had wonderful support several years ago regarding my laptop.. thank you once again :)

A:Black screen, Blue Screen & Stuck on Windows logo

Hello Britt,


Quote:




I would like to fix that so that I can give my computer a rest during the time that I'm not using it.




The best way to do this is to simply turn it off; it will also save on the electricty bills too.
When I am not using my machine, I turn it off, because here in South Australia we have the second highest electricity charges in the world.


Quote:




I get a blue screen with a bunch of writing.




Can you tell us what the blue screen says; usually this is due to a recent hardware or software change; however, in your instance it might be the Hibernation feature that is malfunctioning.
Post back with the information about the blue screen, please.

Kind Regards,

3 more replies
Answer Match 80.64%

My screen came up the other day blue and saying it was checking disk and that volume was dirty. now the screen is black. computer acts like it is coming up but just sits there. Is there anything I can do?

A:blue screen, ckdisk, volume dirty, now black screen

First, backup your data using a bootable disk (such as a Live Linux or Ultimate Boot CD)
If the scan didn't fix the drive (if the drive is still marked as "dirty") then you'll most likely have to format the drive (and will lose everything if you haven't backed it up).
Then start with these free diagnostics (before formatting the drive):

Quote:




I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

Quote:




H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.
If you find hardware issues, here's a link to the hardware forums: Hardware Support - Tech Support Forum

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks
If you find malware, here's a link on how to post in the Security Center: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

1 more replies
Answer Match 80.64%

I received the following error message when I attempted to restart my computer:

C0000218 Unknown Hard Error

When I restarted after the blue screen it went into a check disk but would not finish the scan.

I have tried to start the computer in safe mode with internet connection and after a few minutes the screen goes black. I've tried to start it using last known configuration and the screen goes black. Everything I try ~ the screen goes black.

Help!!!!
 

A:Blue screen & now won't start in safe mode, screen goes black

I'm writing from my husband's laptop because my desktop is completely dead.

We were out of town for several days and when we returned my desktop was running very slow so I attempted to restart it. It locked up, I pressed/held the power button and when it restarted it attempted to run a disk check. The disk check locked up and I had to press/hold the power button again. When it restarted I got a blue screen ~ stop: C0000218 unknown hard error.

Sometimes when I attempt to restart it I get: checking file system on C:
file system = NTFS

When I attempt to restart it in safe mode, safe mode with networking or starting in last known good configuration I get . . .

multi(0)disk(0)rdisk(0)partition(2)\windows\appPatch\drvmain.sdb
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ . . . (various items)

Now it won't start, not even in safe mode. Everything I try ~ I just get a black screen.

** I just tried to restart AGAIN and it ran disk scan, said it had completed disk scan and would restart, the screen went black when it attempted to restart and the screen is still black and it won't restart.

What can I do to get my computer back?

Any help will be greatly appreciated!
 

2 more replies
Answer Match 80.64%

Hello, I'm new here and I so hope someone can help me, since I'm not the sharpest computer tool in the shed
This issue has started happening and I have no clue..I have cleared cookies, history, etc..but that hasn't worked..
Here's the deal...When I click Internet Explorer Icon of my desk top or go to start, programs, etc..to open Explorer, it seems as if it's going to open, then the screen goes black for a second..then a blue screen comes up and says "An error has occured...ctrl,alt,delete, to restart..click any key to continue to windows..etc...you know the one...
Well the error is this: 0D:000:0000FA16...I can click any key and return to desk top..
Can someone please help me..The only way I'm able to be here is, thankfully I have JUNO as my ISP and they have their own browser window..
Also in checking mail, for instance, in Hot Mail..if I clicked a link in an e-mail to go to a certain page..same thing...black screen...blue screen, error..etc..
It would be wonderfull if someone could maybe e-mail me step by step what I might could [email protected]
Thanks
Carmen

A:Internet Explorer-Black Screen,Blue Screen,Error..HELP!!

Need more info.. Win98, ME. 2000, XP? SP1, SP2? What version of IE you are running? Post the full error message if you can. This would be helpful to an assistor. There is a fatal error somewhere but without this info it isn't likely anyone can help locate a fix.

2 more replies
Answer Match 80.64%

ok so i was trying to put some videos onto my blackberry bold and i started to play with my phone while it was attached to my laptop and i accessed my media files with my memory card in the phone and all of a sudden i got a blue screen that said restart your computer and some other stuff that i didnt really understand so i manually pressed the power button until my laptop turned off then restarted it. it rebooted as tho it had been in standby not restarted and all i could see was the windows explorer window i had had opened before the screen and the rest of the screen is black. i guess i could attach a picture if it would help ???? thank you very much for your time

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Answer Match 80.64%

i am using hp pavillion g6-1301tx, last day i formatted  my windows (win 7 ultimate) so i downloaded all the drivers installed it after when i restarted after installing the graphics  driver of AMD the screen  are showed  driver not properly installed after couple of minutes the screen will be black out and will be back in 4 secthen after couple of minutes the screen will be turned blue with some writing  and it will restart and happen the same process , seeing this i went to safe mode and uninstalled the AMD graphics    then restarted it then there was no screen black outs or blue screen but the laptop was working slow as 512 mb ram but i am having 4 gb ram , i tried to install intel graphics then the answer was this laptop cant meet the requirements. so i tried to install from internet  site of AMD as well as INTEL but no change was done. so i hope there will be a solution for this.

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Answer Match 80.64%

New to the thread.... not sure if i'm posting right, soo correct me if u want =)
Anyway.. yesterday I turned my computer on and got the screen "Sorry for the convenience blah blah blah... Start Windows Normally, Safe Mode...ect.
I chose Start Windows Normally, which did indeed start windows normally, but I wasn't sure what caused this problem in the first place, so i ignored it. I turned my computer off.

Later i turned my computer back on and was confronted by another screen, this time a Blue screen.. A Stop error, can't exactly remember the error, but said something about "memory dump'...
I eventually got avoided a problem with this screen and got into windows.. However this morning, when i turn the computer on, I was forced to use 'Last Known Good Configuration"

Whats going on? I did scans on Norton, Adaware & Spybot.

Please help!!

A:Blue Screen, Black Screen??? Stop Error Code?

Hi Kirstie, computers are great when they work huh? These stop errors and blue screens of death can have many causes. Sometimes they occur when a computer is getting older and some piece of hardware is going bad, like a memory stick for instance. Other times these errors occur after installing a new program or doing a windows update. They can be quite difficult to pin down sometimes as well. I would be glad to help you find the cause of the error if you will answer a few questions for me. By answering these questions I should be able to determine the cause and help you to correct it.

Here are some questions for you to answer that will help me. Just answer them the best you can and if you dont know an answer its ok. If you already answered anything I'm asking in your first post just skip over it.

1). What kind of computer do you have? Laptop? Desktop? Dell, HP, Ect?
2). Whats your level of experience? Novice, intermediate, expert, or dont know squat?
3). What operating system are you using? Xp Home or XP Pro?
4). What antivirus are you using? Are you using a firewall?
5) Please tell us a little about your computer. How old is your computer? What size Hard drive does it have?, processor, ram, Bios ver. Ect.
6). Do you have an Xp disk for this computer?
7). Does your computer have a floppy drive, CD drive, Ect.?
8). Do you have access to another working computer with an internet connection?
9). Did you noticed this problem occuring after installing anything recentl... Read more

9 more replies
Answer Match 79.8%

I read the posting instructions but it's a little difficult for me to run that program because my computer won't actually display anything. But here's what I can answer:

OS - Win 7 64bit

Original OS - Vista Home Premium October 2010

OS is retail upgrade

Hard Drive has been in use since October 2010, everything else is less than 48 hours old.

I haven't reinstalled the OS

CPU - Intel Core i7 2600k

Videocard - BFG nVidia GeFroce GTX280 1GB

MoBo - ASUS P8 H61-M

PSU - Corsair GS600 600 W (48A on 12v if that's relevant)

Corsair 8GB DDR3 1333MHz RAM (2x4GB)

Don't know about system manufacturer, they're different parts. The Case is by NZXT and the 1.0 TB HDD is by Seagate.

This is going to be a bit of a long read so I'll start off by giving the short version of all this.

Here's the short version:

I built this PC yesterday and it was working but couldn't 't display the native (1920 x 1080) resolution. I got "Out of Range" error on my monitor when I tried to change it to any other resolution. I installed an nVidia control program and made a custom resolution of 1920 x 1080. About half an hour later, I got a blue screen. Now when I start it up I just get a black screen, no error messages, just a black screen. It isn't just my own monitor, I've tried it with another fully functioning one too.
And more detail here:

It was all working alright when I first set it up but I couldn't get native resolution for my LG W2240 monitor (1920 x 1080) which displaye... Read more

A:Black screen after Blue Screen, no BIOS, no display

Can you boot into Safe Mode?
Does the system display the Asus splash screen before going to the black screen?

Have you checked to see if the video card has power (the extra power plugs in most cards these days)? Have you checked to make sure the fan is working, and that the video cooler isn't clogged up?

Have you tried another video card? I'd suspect that the video card or it's drivers are your issue. If the system boots into Safe Mode, then I'd suspect the drivers, if it doesn't boot into Safe Mode (so you can see the display) - then I'd have to assume that it's the video card.

See if you can return the video card. If not, then see if you can borrow one from another computer - or buy one that you can return if it's not needed.

Good luck!

1 more replies
Answer Match 79.8%

I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/

I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.

ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8

Thanks for the time, if more info is needed I willl gather it and post it

A:How do I fix windows blue screen of death and black screen

Update, seems that some tweaking did fix the problem, go to search and type power, in the left click on the one that says change what power buttons do, then uncheck the box that it says turn on fast startup (recomended) then save changes and a restart and youre done -at least for me it worked-

19 more replies
Answer Match 79.8%

So for the past 2 weeks I've been crashing none stop usually after playing game for about an hour or just browsing or watching a movie, its a mixture of Page fault in none page area, Memory management, IRQL not less or equal, among others. I don't know whats causing the crashes or any help would be greatly appreciated. i had this laptop for since early december 2009.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled
 

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.
 

2 more replies
Answer Match 79.8%

I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!
 

A:blue screen of death,black screen,freezing...

6 more replies
Answer Match 79.8%

My laptop is a Dell Inspiron 2600 with XP Professional. The laptop was given to me used, no original cd's or anything, just the machine and power cord, just letting you know that right off the bat as I don't have option to put cd in as I don't have it. The laptop has a XP sticker on it that doesn't state if it was home or Professional to start with. I say all this because I can't tell you if the OS was preinstalled or after market installation. IN case this matters any. I am not knowledgeable about computers without the aid or forums like this, so please know that when offering aid I'll need specifics please.

Recently, my system malfunctioned and YourHighness helped me get it cleaned up. It was working fine for a few days. All of a sudden the Windows Splash screen disappeared and the screen went black. After multiple reboots and selecting Function/F8 eventually the computer would go to a grey screen and then would finish booting fine. This went on for a week or two. Meanwhile, as YourHighness suggested, I bought more RAM as it only had 256MB. I read it can go up to a gig, so I bought (used from eBay) a 512 and installed it. Booted fine (after the black screen issue still) and worked fine. A couple of days later I went to boot it back up and got a blue screen saying "Stop: C0000221 Bad Image CheckSum. The Image MSAN1.dll is possibly corrupt. The Header Checksum does not match the computed checksum". I can not boot to safe or an... Read more

A:windows splash to black screen now blue screen

I would think that your first priority, assuming that your data is safe, is to obtain a means of reinstalling/repairing XP. I mean, that would be my first priority if I intended to run a system with XP on it and I did not believe that the system would run perfectly until I decided to retire/sell/junk it.

So my first suggestion would have been...contact Dell and inquire about recovery/restore CDs for your system.

As for your apparent option of taking it to a shop...that won't resolve the fact that you have no install disks of any type.

I've not ever seen an XP sticker that doesn't indicate which flavor of the O/S is installed.

Louis

1 more replies
Answer Match 79.8%

Hello,

I was successfully using my PC for the entirety of this morning. After bumping my desk, the machine shut off as it sometimes does when a cable is loose. When the machine restarted, it allowed me to login and then showed me only a black screen and cursor. Ctrl+alt+del was functional. I tried system restore and system repair, both of which completed but did not have any effect. I was able to access Windows via safe mode. I removed my GPU and connected my monitor to my motherboard. The situation did not change. I attempted to boot without my main drive (SSD) by disconnecting it and turning the PC on. Instead of a login screen, I am now greeted by a flash of a BSOD before the system restarts. After running a couple rounds of startup repair, Windows has declared it cannot resolve the issue.

Any guidance will be warmly appreciated! Thank you!

Edit: after restarting once more, my bios prompted for a boot device and I was able to reach the login screen. I am now back at my original black screen problem.

A:Black Screen Upon Login Evolved into Blue Screen

Can you boot into Safe Mode at the moment? if so, follow this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

9 more replies
Answer Match 79.8%

Hello,
 
My computer is very likely to be infected with malware/virus because it seldom black screen with white words and then computer restarts for no reason. It blue screen'd once. A while ago, I ran Malwarebytes a few times and it detected PUP Files. Malwarebytes removed it each time but it kept coming back. But the last time I ran Malwarebytes, it did not show up again. Symantec Anti Virus could not detect anything. But the computer feels very unstable because the internet does not connect sometimes when the mobile devices have no problems connecting.
 
I hope this problem can be fixed. Thank you for your help!
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.19088  BrowserJavaVersion: 10.40.2
Run by ytl at 13:23:10 on 2013-11-22
AV: Symantec Endpoint Protection *Enabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Windows\system32\Dwm.exe
c:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exe
C:\Windows\Ex... Read more

A:Often black screen, one blue screen, pup detection, most likely infected

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32 more replies
Answer Match 79.8%

Hi,

CPU: Intel Core2 QUAD 9300
Motherboard: AsRock x48 TurboTwins
Ram: DDR2 2x 2GB, 800 GHz, brand Hynix
GPU: ATI HD 5770
PSU: Corsair 650 W
OS: Windows 7
Custom build

I installed Civilization 5 (and directX 9 as well because I was asked to during the installation). After few minutes of being in the game a blue screen popped up (I do not know what message was on there). I restarted the computer and system recommended to run the fix mode. I launched it and after a while I was advised to bring the settings back to the restore point. I acknowledged this but then all I saw was a black screen. Since then, after each restart the screen goes black. If I manage to go to BIOS after 5-10 seconds the screen goes black. I cannot even reinstall Windows.

Those 5-10 seconds in BIOS are enough to check the temperatures on CPU and MB: they are around 30 degrees Celsius so overheating is not the problem. I connected the monitor with my laptop and it works, so monitor is fine. There are no loose connections. There is no dust and debris - this system is 2 months old.

Problem might be in the graphics card. Several weeks ago the screen used to go grey after playing Fallout 3 for 10-15 minutes. I disabled the audio on the card and that solved the problem. However, Windows still indicated that there is something wrong with the GPU; on the other hand, drivers were up-to-date.

Can anyone help please? Or let me know what you think might be wrong.

Thanks.
 

A:The screen goes black after previous blue screen (even in BIOS)

Since you are having a graphics issue in both the BIOS startup screen and while Windows is open, it does sound like a graphics card problem and not a driver problem. Do you have another graphics card to substitute for test purposes?
 

2 more replies
Answer Match 79.8%

Sorry, double posted from clicking twice! Original post: http://www.bleepingcomputer.com/forums/t/515059/often-black-screen-one-blue-screen-pup-detection-most-likely-infected/
 
 

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Answer Match 79.8%

Hello

I have a computer running Windows 7. Last night the computer was running fine. This morning when I turn it on, i get a black screen. To fix the problem I conducted a system restore. After it finished restoring, the computer restarts and everything worked fine. To make sure if everything was in working order, I restart it again. After the "Starting Windows" screens comes up, I get the Blue Screen of Death. I can't even read what the error says because the computer just restarts itself. I did not connect anything new to the computer. I performed a hardware diagnostics to see if it was a hardware failure but no error was found. I can't even get into safe mode. The SFC.exe will be my next step.

A:Windows 7 Black Screen then Blue Screen of Death

The SFC.exe did not work either.

4 more replies
Answer Match 78.54%

hey,
so every time i boot the computer i get that good ol' blue screen of death right where windows should open to my desktop.. instead it says "welcome" with the light blue background.. the screen goes black and then comes back with the blue screen.. the message on the screen says:
stop: 0x0000007a (0xe16dac70, 0xc0000185, 0xbf985c66, 0x20e18860)
win32k.sys - address bf985c66 base at bf800000, datestamp 41107f7a
beginning dump of physical memory dumping physical memory to disk: and counts up to 100 then the computer restarts.

i was able to get into safe mode to try a system restore but when the computer restarted it never finished the install (it actually gave me the confirmation that the restore was successful while i was doing a repair install later on)
i have tried going through the windows install disc repair utility and doing a chkdsk /p and a chkdsk /r upon doing /r it froze at 53 percent and did not move (i left it for a good 4 hours the first time before restarting it.. and then over night the second time.. and both times it never passed 53 percent.

after this i tried doing a repair installation of windows.. it completed the installation fine and then restarted the computer and tried to load windows (it got to the black screen windows logo "please wait screen" and then went to black and froze) i restarted the computer and it looked like all was well but upon getting to the light blue welcome screen it blinked and went to the blue screen a... Read more

A:windows blue screen and restart after light blue "welcome" screen

See if these links help.

http://support.microsoft.com/kb/130801
http://www.techimo.com/forum/showthread.php?t=112921
 

1 more replies
Answer Match 78.12%

Alright, Well I play multiple games and I have the same problem with any game. When I play for like 20minutes or so my video goes insane! It flashes black and completely screen lags, Then it usually pixelates the screen after done flashing. Then after probably another 5 or 10, It will just completely lock up my computer then bring me to the blue screen. This has only started happening since i got Vista, Then I tried to see if getting windows 7 would fix it, But no...

Im pretty sure the problem is that these new operating systems are clashing with my drivers, All drivers are up to date, Hardrive checked, Video card working fine, RAM is all good.

If somone has had this same problem and fixed it some how please let me know.

Computer Specs:

Intel Core Quad (TM)2 Q6600 2.4GhZ
XION 1000watt PowerSupply
9800GT 1024mb DDR3
6gigs RAM DDR2

A:Black Screen And Flashing then Blue Screen.

  
Quote: Originally Posted by HelpMeWin


Alright, Well I play multiple games and I have the same problem with any game. When I play for like 20minutes or so my video goes insane! It flashes black and completely screen lags, Then it usually pixelates the screen after done flashing. Then after probably another 5 or 10, It will just completely lock up my computer then bring me to the blue screen. This has only started happening since i got Vista, Then I tried to see if getting windows 7 would fix it, But no...

Im pretty sure the problem is that these new operating systems are clashing with my drivers, All drivers are up to date, Hardrive checked, Video card working fine, RAM is all good.

If somone has had this same problem and fixed it some how please let me know.

Computer Specs:

Intel Core Quad (TM)2 Q6600 2.4GhZ
XION 1000watt PowerSupply
9800GT 1024mb DDR3
6gigs RAM DDR2


Hi and welcome

I suspect heat. Download gpu-z and monitor. Let us know

Ken J+

9 more replies
Answer Match 78.12%

have attached bsod dump files

A:screen gose black then i get blue screen

Hello jockmiller02, welcome to Seven Forums. All of your crashes point to BCCode x116. Here is a troubleshooting guide for you to follow, but first, your crashes are all pretty recent. Looks like this started occurring after you updated your Video Driver. Try rolling it back, if that does not work , here you go; STOP 0x116: VIDEO_TDR_ERROR troubleshooting

9 more replies
Answer Match 78.12%

At least 3 times today, I have gotten the Blue Screen of Death. I don't see anything on it that lists a problem. When computer starts up, it doesn't even get to the "Starting Windows" part, its just a black screen. I have looked and Googled and can't find any help with this problem. Has anyone had this happen to them? PLEASE HELP!

A:Blue Screen of Death Followed by Black Screen

Hello and welcome BeachGadog see this
Troubleshooting Windows 7 Failure to Boot

PS Some system specs would be helpful too mate
System Info - See Your System Specs

1 more replies
Answer Match 78.12%

My poor old Dell Latitude is having two issues:
 
1.  It's running unbearably slow for some reason.  It takes forever for programs to open, etc.
 
2.  It frequently black screens (then comes up with an error saying the display driver stopped working), and today just blue screened.  Before the blue screen went away and my comp restarted, I thought I caught something saying the display driver timed out or something.  
 
 
I'm not sure where to look to see if I have a virus or something, but I have the free version of Avast and that's it.  And I'm not sure if I need to update some display driver, or where to do so.  Any takers?

A:Black screen, blue screen... Bleh.

Sure...that's what challenges are for .
 
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

6 more replies
Answer Match 78.12%

Ran MBAM but couldn't complete, said it had to shut down. Then got the error message DrWatson Postmortem Dubugger encountered a problem and needs to close. The error report showed this file.....Temp\WER345a.dir00\drwtsn32.exe.mdmp
Tried to run MBAM in safe mode but wouldn't complete, said it had to shut down, so I restarted my computer and got the blue screen: IRQL_NOT_LESS_OR_EQUAL ....dump of physical memory. Then tried to restart windows started then went to black screen. Don't know if I have a virus, if my hard drive is going, or what. Please someone help. I need my computer for school, and it's been causing me so many aggravations, and I really need help.
 

A:Blue screen...screen going black...must have a virus.

Also, I got fed up with Avira, it kept giving me error messages, and it wouldn't update. I posted on their forum, but was told to post a hijackthis log but they didn't find anything. So I uninstalled Avira, and installed AVG Free 9.0. I started to run the scan, and somewhere near the beginning my computer screen went black again, so I have to force a reboot. Now I get the error message system has recovered from a serious error.
 

1 more replies
Answer Match 78.12%

hy
my problem is black screen in access windows 10 or blue screen error nvlddmkm

tnk

A:Black screen or Crash Blue Screen

Please remove all pirated programs and such from your system before we can start troubleshooting.
The Forum Rules is meant for everything regarding piracy
Discussing it,Asking for guidance,Asking for a crack,The use of it,Etc.





4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

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Answer Match 78.12%

Hello,
Your member 'noknojon' has been kindly helping me with the removal of the Montera Toolbar.  I am experiencing occasional Blue Screen and Black Screen on start up with only cursor and 'noknojon' has advised me to post in in this Forum with a link back to the previous forum to show all the tests run, logs and work we have done so far. http://www.bleepingcomputer.com/forums/t/498852/montera-toolbar-found-by-spybot-how-to-delete/
 
My pc also Blue Screens when I run ESET anti-Virus on DATA (D:)
 
I have tried to do a Backup using Cobian but it seems to stop. Results below :
 
  2013-06-27 15:50 The log tab has been cleared. The log file with its full content is still available from the Log menu
    2013-06-27 15:50 Preventing the system from entering sleep mode...
    2013-06-27 15:50 ** Backing up the task "BAK_2" **
    2013-06-27 15:50 Counting the files for the task "BAK_2"...
    2013-06-27 15:50 If your unpacker cannot handle the archives created by Cobian Backup, see the FAQ
    2013-06-27 15:50 Starting the Volume Shadow Copy snapshot for the drives: C:\
ERR 2013-06-27 15:50 Couldn't contact the Volume Shadow Copy requester. Please check that the service is installed and running
    2013-06-27 15:50 Changing the backup type to full. Reason: task's first backup
    2013-06-27 15:50 Creating the destination directory "E:\"
    2013-06-27 15:50 The destination... Read more

A:Blue Screen and Black Screen - i may have a virus

I read on the Forum that results should be copied and pasted and not attached, so here are the results of the DDS log which I was advised to include.
 
I am using Windows 7, 64 bit, Service Pack 1, Windows updates up to date on a portable PC.
 
DDS results:-
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16611
Run by les at 15:56:45 on 2013-06-27
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.8096.4968 [GMT 4:00]
.
AV: ESET Smart Security 6.0 *Enabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}
SP: ESET Smart Security 6.0 *Enabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: ESET Personal firewall *Enabled* {4FE52EC8-CB26-1113-0EFE-8842E2773BAA}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\ASUS\FaceLogon\smartlogon.exe
C:\Windows\system32\FBAgent.exe
C:\Program Fil... Read more

6 more replies
Answer Match 78.12%

I have (Toshiba Satelite)laptop with Win7 & IE9 that will have a boot up with black screen
occuring after startup. The black screen states PXE - E61 media test failure check cable and
PXE - MOF existing PXE ROM. Then the computer gets past this black screen and finishes booting up.
I will then experience a blue screen crash intermittently, seems to happen when on the internet,
but not sure. The blue screen has a full screen info that last 2 to 3 seconds and I'm unable to
read it all. It does state crash dump towards end of message. The computer will go blank then reboot on its own
showing black screen info again. Usually after this reboot things run somewhat ok, but somewhat slower. Have run
malware bytes, avast, super anti-spyware and c cleaner. Checked all updates and drivers with no help
from these. Any suggestions and is this something Mybleepingcomputer can fix?

A:Black Screen with Blue Screen Crash

Sounds like a failing hard drive or motherboard at worst but hopefully not. Have you taken the steps to back-up your documents first?

2 more replies
Answer Match 78.12%

All of a sudden, I get the Blue Screen of Death, then when I restart computer the screen stays black, even though its running. Any help would really be appreciated.

A:Blue Screen of Death Then Black Screen

If you can get to the F8 screen, try last known good configuration option. If can't reach that screen, pretty soon regular BC techs will appear, follow their advice, you can't go wrong.

1 more replies
Answer Match 78.12%

Hi AGAIN!!

Hopefully my PC will STAY up while I write this .. I have been having some MAJOR probs with the puter just flippin well going to a black(blank) screen .. and then to a deep blue screen .. which displays this jibberish to me ...
Shew .. just had black screen followed by the bright blue screen with the following written on it.

*** STOP: OxOOOOOOD1 (OxE3C83040, OxOOOOOOFF, OxOOOOOOO1, OxBF872BCA)

DRIVER_IRQL_NOT_LESS_OR_EQUAL

*** ADDRESS BF872BCA base at BF872000, Datestamp 41ef5ce 1 - mrxsmb.sys

Beginning dump of physical memory
About a year ago I had the same thing happen .. and .. at the end of the word 'memory' an actual countdown occurred.

As well .. I am being INNUNDATED with this ...
Inside an ALERT BOX named WinRAR self-extracting archive

Extracting ribiva.exe
Extracting ewaf.exe
Cannot create ewaf.exe
Installation progress (the installation bar goes about 3/4 of the way and no further)

=======================================================
The Virus alert reads ..

Obj.name rivia.exe

Container C:\DocumentsandSE..\difavipu.exe

Virus name Backdoor.ranky

Action taken action to the file was denied
I have had this machine IN for repair twice in 2 weeks .. all they have done is clean up viruses and spyware .. and I am totally NOT wanting to haul it back !!!

Any suggestions gratefully accepted .. and WOO HOO I have not gone BLANK & BLUE !! (yet)

Marilynne
 

A:BLACK screen/BLUE screen .. Reboot ??

my suggestion.... buy an antivirus like norton or mcafee and run it on your system ALL the time. Keep it updated on a weekly to daily basis and this is less likely to happen ever again.
 

1 more replies
Answer Match 78.12%

Here is the rundown of what happened in sequence, maybe someone could help me.

1. When I started up my Toshiba laptop windows vista home premium 32-bit computer it booted until it got to the login screen. Then a c++ error popped up preventing me to login ( I have attatched the image of the error). I would have to click ok a few times for it to go away to login and I deleted the latest program I had on my computer which was a computer game. When i turned on my computer the following day it appeared again so uninstalling the game did not fix it.

2. This time I decided to restart it again but this time it went to a black screen before the login screen. So I restarted again in safe mode it would load the drivers and it would freeze before login on the black screen.

3. After restarting again I was prompted to do a system repair which I went ahead and did but my OS did not appear for the actual repair. After it was finished it said it could not fix the problem. So I restarted again and this time I decided to do a driver check and when the tests were done my computer went to the Blue screen of death then restarted.

Now it is just a pattern

4. Now I tried F8 to no avail, I have no vista disk. Maybe someone knows how to fix it. Get back to me as quick as you can.
 

A:black screen and blue screen error help

what is on the bsod

run the dos diagnostic on the hard drive

http://storage.toshiba.com/storage-services-support/warranty-support/software-utilities
 

1 more replies
Answer Match 78.12%

Blue screen of death now just black screen...that features a blinking underscore icon....

The horror....the horror....

What have I done?

Anyone have any idea how to get my PC back running?

Cant run TSG Sysinfo obviously. The PC is running Windows XP 32 bit.

-----------------------------------------------------------------------
 

A:Blue screen of death now just black screen...

16 more replies
Answer Match 78.12%

Hello folks,

I am not new to bleepingcomputers, yes I am sometimes as guest in the background snatching some info and ideas.

However, today I am coming as patient.

First of all I have to thank you ?geeks? (if allowed to name you like this ) for your dedication of helping people. Throughout the web you are an incredible source for fighting that plaque that take often our time (and sometime even more) away.

Now to my case. Some day ago my computer started with some strange behaviour like this:

? some windows popped up telling me some drive letter is not supported etc.
? the internet explorer started to do some strange things (I do not remember what)
? ahh, and my Toshiba power saver started doing rubbish (not accepting changes

My antivirus was not up-to-date and I started to install new antivirus (Vipre) and a collection of malware scanners.

Whatever has found my PC as his new nest, was not amused about this and responded with interfering in to the boot procedure. When starting my PC, Window Start screen appears (normal). After selecting the user (login) user desktop appears nicely (still OK) -> the quick-start icons in the right corner start to pop up one by one - > but in the middle after (10 seconds) black screen appears and nothing goes anymore.

So I started in save mode and run the scanners who discovered a truckload of Trojan and some root kit crap. I cleaned up but windows does not start up anymore (same behaviour as described above). In the ma... Read more

A:Black Screen (NOT Blue Screen) after login

Sorry, I forgot some more symptomes. I found in the scheduled task folder numerous tasks. After deleting them all they just build up again. Also I have to correct: the error thayt appeared is referenced to a file called ouss8q8r.exe. Furthermore, suddenly the Malwarebytes Anti-Malware Icon changed (the Malwarebytes icon has been replaced by an ordinary exe icon).The system is Windows XP Home SP3.Thanksandyman

1 more replies
Answer Match 76.44%

Built my own computer, and for a while it ran fine, but now when I try to play League of Legends it will crash often. Sometimes the game freezes, and no method of input will change the screen until I hold down the power button. In this case my speakers emit a high pitched noise. Other times the screen will go black, and the computer will automatically restart. Other times I will get a blue screen with the error code 0x00007e. Please help this is getting very annoying!

I should note that it is not often that it crashes, sometimes it will happen twice in a short time, sometimes it will take days.

DMP files uploaded as per posting instructions, please inform me if you need anything more, thank you!

A:BSOD or black screen while playing League of Legends or Full Screen YT

BUGCHECK_STR: 0x124_AuthenticAMD =
Stop 0x124 - what it means and what to try
Probably hardware. Clean out dust in the system, if you have overclocked stop and revert to original settings. The link contains the most probable solution to your problem. IF the problem cannot be fixed i suggest lowering the vcore a tad tad bit.
Here are stresstests to possibly help rule a few things out. : Stresstests:
Ram : RAM - Test with Memtest86+
General hardware: Hardware - Stress Test With Prime95 ( (Three pre-set configurations are available: Small FFTs and In-place FFTs, and Blend. Small and In-place modes primarily test the FPU and the caches of the CPU, whereas the Blend mode tests everything, including the memory.)
Graphics: Video Card - Stress Test with Furmark (Do the above Graphics test only with the latest drivers, and then Run it until the temperatures stop increasing; should be less then 10 minutes. If you don't see any crazy glitches or distortion on the screen, The test most likely passed. Take note if the Temperature gets too high, or you see Visual artifact - Wikipedia, the free encyclopedia to stop the test.)
Good luck.

9 more replies
Answer Match 76.02%

Hi, i'm on windows 8.1 preview,

every time i turn my pc for the first time it gives me only a black screen with the cursor on it, and then when i turn it off and on again it boots normally, i reboot and turn off again and it works perfectly until the next day when i try to use it it gives me the black screen again, and i have to turn it off and on for it to work.

Very weird problem, does anyone know how could i fix it?

I'm new btw and i apologize if it's the wrong section

More replies
Answer Match 76.02%

Hi,

im trying to install new windows and its good when i turn pc on, but when i restart pc i get some characters and its messy.... and sometimes its black i cant see nothing...

thats start to happening month ago... i have vga onboard connector and i have video card....

can you help, because i have to sell this tommorow and i have to install windows

A:When i restart my PC screen goes black!

Peruse these links...

Why is my screen black when I start Windows 7?

Windows 7 Black Screens of Death for Some AMD/ATI GPUs - Softpedia

windows 7 black screen after login, no desktop show up

[SOLVED] Windows 7 Loads to a black screen. Whats the - Microsoft Answers

9 more replies
Answer Match 76.02%

I'm running pro n x64 
It black screened I  did startup repair,refresh, restore, issue came back again
I reinstalled using UEFI issue came back again
Help

A:Black Screen upon restart 8.1

Have you installed any new hardware? RAM, CPU, etc?
 
if so do you have a mem ok button on your motherboard?
 
if not, are you able to boot up in bios with any advanced settings? if so check to see if any SATA settings have been disabled
this can prevent your hard drive from booting.

3 more replies
Answer Match 76.02%

Using XP, I did restart because "my computer" icon displayed ("not responding"). Black screen displayed for about 3 minutes, went to desktop for about five and then back to black. Thank you for your help.
 

A:Black screen after restart

can you try and boot into safe mode
tap F8 as it boots
from the menu
choose safe mode
 

2 more replies
Answer Match 76.02%

I don't know if this belongs in the vista catagory but anyways, just wondering if anyone would know the answere to my little problem.

A few days ago, I went to log into a game on my computer, mid way through loading the game the computer froze, didn't think much of it at first cause computer do freeze at times. but once I tried to reboot my computer it went through the BIOS, went to the black screen with the loading bar and the Microsoft Corporation under it once that finished It went to a black screen with no mouse, no words no blinking line just a black screen with some light to it unlike the dull black when power is off.

I was able to go into safemode from BIOS by using F8, and from there I went into msdos prompt and used the sfc.exe command it didn't fix the problem. So Then I Uninstalled my nvidia driver, I tried updating first but it was already up to date. I restarted my computer and everything came up fine by using the starting VGA Driver, But Everytime I try to put my nvidia driver back it does the black screen again.

So my question here is, is there a conflict going on between my Driver and a Vista program, or if my Driver is just shot and doesn't want to work.

I've also tried the System recovery, System Restore, even reformated.

Any Information would be nice.

A:Black screen, then restart

I have had problems with nvidia and vista.My i.e.kept crashing and eventualy got a generic driver for nvidia from microsoft.I yesterday tried nvidia again as it was available in a windows update.But it caused problems again so I did a system restore to get the generic driver back.

5 more replies
Answer Match 76.02%

Hi all !
i have a problem with my pc , it randomly freeze at startup getting me black, white or distorted screens . after 1 min the pc reboot and all go normal.
this problem can come 2 or 3 times at the same time.
after the pc finish his reboot it get me an error
like this : Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7601.2.1.0.256.1
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: 116
BCP1: FFFFFA800B26C010
BCP2: FFFFF8800FECBAE4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
and if i go on operative center it get me this :
Firma del problema
Nome evento problema: LiveKernelEvent
Versione SO: 6.1.7601.2.1.0.256.1
ID impostazioni locali: 1040

Ulteriori informazioni sul problema
BCCode: 117
BCP1: FFFFFA800AF2F010
BCP2: FFFFF8800F6579C8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
ID bucket: X64_0x117_Tdr:2_IMAGE_nvlddmkm.sys
Informazioni sul server: 9e4f5a19-5833-40b9-9f92-05c83b20360d

here are the information that i see in the bsod post introduction

.OS -windows 7
.x64
.its an assembled pc by me and i ve installed original win 7
.Full reatil version
.the system have ~ 1 week .. i have upgrade it from an old one created by me 1 year ago
.the OS has ~ 1 week ( i have re intsalled it after the upgrade)

cpu--> i7 2600K ... Read more

A:BSOD (black screen and windows startup screen freeze

Ok 116 error is caused by your Graphics card.
First thing to do is update your drivers from the NVIDIA website.

If BSODs continue Try HDD tests,
download gpu-z to check if your card is getting too hot, also is there lots of dust in the card?

Do you overclock your video card?

6 more replies
Answer Match 75.6%

I was getting a blue screen (to fast to copy content) and then a black 'restart' screen.

After choosing the ' start normally ' option, it restarted, then a black screen came up stating that it could not boot ..to use a disk to
boot from.

I used the disk I made upon my first obtaining the computer and it did not work, just need to boot from disk message.

I took it to CompUSA for a diagnostic and they said that the hard drive was bad, so I bought a new 1Tb drive.
The next day the same thing happened as before.

I took it back to CompUSA. They told me that there was no OS on the hard drive and they refunded all costs and reloaded the OS (Windows Vista 32 Home Premium ) and when I took it home it worked fine for a week, and now it will blues screen and give me the
black recovery screen where I choose the 'start normally ' option.
It boots ok and seems to run ok as well.

It will not give me any problems if I keep it on, but if I shut it down and in the morning start it up it keeps giving me a blue screen with a recovery black screen with me choosing the ' start normally' option.

I have run all kinds of maleware checks and virus scans and nothing.
I have done a memory test and it says that my memory is good.
After reading all the 'BSOD' posts I can't find any similar problems or solutions to this problem.

All Windows Vista updates are done along with all updates from HP.
Sow how can I fix this?

My systems information i... Read more

A:Blue Screen / /Black screen

16 more replies
Answer Match 75.6%

Hello! When I am using my computer ( browsing, games), at random moments, the screen will power off and in 5-10 seconds my headset audio and or speakers

will disappear. The power button will then flash on and off and the computer still is running. When i boot up, i will get an error once in desktop that

my computer had just experienced a blue screen error( mind the fact that the screen never showed me a blue screen). I had a graphics card driver issue,

which i solved, but still i get these shut offs. I don't believe it is due to overheating as i regularly dust out my computer as well as make sure my

cooling and GPU/ CPU temperatures are well. Once i get a reply to this topic, i will post my complete system settings.

A:Black Screen , Blue Screen?

Try downloading Speccy and then install the program. To post and publish a snapshot of your PC.. In the Menu bar, click File -> Publish Snapshot. Click Yes > then Copy to Clipboard. On your next reply, right-click on a empty space and click Paste on reply box then click Post.Go to Windows Explorer and locate C:\Windows\minidump folder. Do you see .dmp files? If yes, please check the last 3 minidump dates and post it on your next reply.

1 more replies
Answer Match 75.6%

after logging in to windows, i will either get a black screen, or the pc will start to log, and after i attempt to give the pc any commands like opening internet explorer or task manager, the pc crashes and goes to the blue screen. it only flashes for a few seconds so I never get to see what it says. I have run malware bytes, spybot search and destroy, and a system mechanic registry repair. none of these have helped. while doing the prep for this post, i was not able to download the gmer zip file. it downloaded as a word doc.

THANKS SO MUCH FOR ANY HELP YOU CAN PROVIDE!!

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.7601.17514
Run by John at 23:27:54 on 2012-03-14
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3033.2231 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\s... Read more

A:blue screen then black screen

Hi,My name is Casey and I will be helping you with your malware problems.Whilst we work on the problems in your logs, it is very important that you do not make any changes to this PC. Specifically, do not run any further malware removal tools or try to remove anything yourself.You may wish to "Watch Topic" so that you are immediately informed of any replies I make. I also ask that you reply to my posts within 5 days else your topic will be closed as stale.Throughout the removal process, if you have any questions then you should ask them. If you are unsure of my instructions or something does not go as planned - then please tell me. Conversely, it is also important that you answer any questions I have and that you keep me updated on the state of the PC. Out of curiosity, how did you get DDS to run? Download and run ComboFixWe will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/combofix/how-to-use-combofixEnsure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. If you are prompted to install the Recovery Console, then please do so.Please include the C:\ComboFix.txt in your next reply for further review.Note: If you have trouble running ComboFix, then please rename ComboFix.exe to Caseyboy.com and re-run.Regards,Casey

33 more replies
Answer Match 75.6%

Hey,i have a windows 7x64.Yesterday while watching videos my screen started jumping and crashed to a blue screen with(QPR is not less or equal i think) and after that i restarted and it came with other errors.Now when i switch on the laptop it only shows black screen with no option to do anything.PLEASE HELP

A:Blue screen and black screen HELP

Pen list corrupted is the othet error i get.I am using Lenovo B560,Intel core i3,Intel HD graphics,4GiG Ram,500GIG HDD

7 more replies
Answer Match 75.6%

From time to time, I get the Blue Screen of Death. Then, right after I turn the computer back on, I get a black screen. It doesn't get to the Windows page at all. I tried unplugging the computer, taking out the battery, and pressing the start button for several seconds, as I saw a lot of answers like this when searching for help. Now, my screen is flickering green stripes across the webpages I visit. Any help would be appreciated. Thanks.
 

A:Blue Screen Then Black Screen

Also on this topic
http://forums.techguy.org/hardware/1146490-blue-screen-death.html
 

1 more replies
Answer Match 75.6%

Hey guys, First time with a serious computer issue here goes...

Had this Laptop ehh bout 6 months now...Really didnt have any issues till recent. Bout a Week ago, I start up my Computer and I get the Black Screen Followed By: Winload.exe may be missing or corrupt.

???
Ok, I go and see that its a common issue with Windows 7 owners, I looked around and since my computer didnt come with a Recovery Disc I Burned one from a Website for the x64. Tried Booting from Disc to from my Laptop...
and when it looks like it wants to go to the Recovery Screen...
and Blue Screen Pops up. FRUSTRATION SETS IN. lol.

The error message that follows is:
PROCESS1_INTIALIZATION_FAILED

with alot of other text...something like if i installed new hardware? I dont have any usb's plugged in at all...
This is super frustration as i have maybe 200+$$$ worth of music on there...Any help would be appreciated. thanks!

A:Black screen...Followed by Blue screen? Please help! =(

Guess the computer has been through a lot since it is now black and blue. In any event, if you follow these instructions, one of our members will be able to help you.
Blue Screen of Death (BSOD) Posting Instructions

3 more replies
Answer Match 75.18%

Hi to all EightForums.
today I installed Windows 8 64bits Pro with mediacenter. my problem is very familiar, black screen appears. but its appears only when I restart the computer. and in one thing I m in luck that in black screen if I simply press the power button (which I set to shut down) computer going to shut down and on pressing again its start normally and desktop appears only in 5 seconds. (takes just 5 second after the dell logo, and this is the charming thing I like on win 8). I seen many articles and threads that out of date video driver causing this. but win 8 install my laptop all drivers by it own. but as a precaution, I download again win 8 64bits driver from support.dell.com site. and again I m in luck that dell also have the win 8 64bits drivers for this laptop. but when I install this driver windows says newer driver already install.
any suggestion would be very appreciated.

A:Black Screen appears only on Restart.

You need to update your system BIOS.
Computer Boots to a Black Screen After Windows 8 Upgrade | Dell Asia Pacific

4 more replies
Answer Match 75.18%

Setup (win7 ultimate 64bit) went fine until its first restart, then it took 10 minutes or so from bios to black screen to login.

After login, everything is fine and smooth. Installed latest nvidia driver for 8800gt win7 64bit, installed antivirus and spybot s&d. restarted.

Again with the 10-minute-black screen. I can't have this.

I have winxp 32bit on the same hard drive but different partition.

I use two monitors but tried using just one and still have the same problem.

I have updated my bios (gigabyte motherboard), still have the same problem.

What is causing this problem? I'm not willing to upgrade/downgrade/change video card, motherboard, cpu or hard drives. Does not make any sense. I only want to try win7 since it's "faster" but I'm perfectly content with winxp sp3. Why is winxp not having this problem? geez.

Can anyone help or should I just give up on win7?

Thanks,
-Sen

A:black screen after first setup restart

Check Diagnostics>Performance log to see what is causing delay: Control Panel\All Control Panel Items\Performance Information and Tools\Advanced Tools

System restore to before this started, then add those apps/driver listed back in one at a time with restore point and time to check performance after each.

Likely Video driver. Windows 7 installer/Updates should have the latest WHQL since MS paid bill to develop them, try any beta or Vista, then try Vista driver in Vista compatibility mode.

Could be AV. Suggest Avast free home for lightest weight least intrusive.

Only use the basic Spybot scan function, not realtime, internet or tea-timer. Restore to before install to reinstall if so.

9 more replies
Answer Match 75.18%

Hi,

My laptop seems to have a hardware issue, but I can't figure out what's going on.

A book fell smack on top of my laptop, and ever since the following happens. After a minute or 2 after starting, it will return a black screen and restart. This happens with two different internal harddrives that I swapped out, as well as with a recovery disk. One of the drives is a little faster in starting up than the other, and the system will actually boot. With the other drive, the system won't even get to booting up completely. I can't get into safe mode. I managed to start up completely once, and shut down successfully, but that didn't solve the problem.

So it doesn't seem to be a drive or software issue. What could be wrong here?

HP Pavilion DV6000 with Windows Vista home edition.

Thanks,

Henri
 

A:Black screen and continuous restart with any HD

The CPU heatsink being partially knocked off is the first thing that springs to mind. After that, any one of a number of loose connections or dislocated hardware, up to and including a cracked motherboard, but I think motherboard is probably a worst case scenario. Does the LCD panel continue to work during the reboots..? Because I'm sort of curious as to how you missed that with the book.
 

12 more replies
Answer Match 75.18%

* XP Home edition
* infected with Internet Security 2010 (possibly other malware)
* ComboFun run, said found root-kit, and proceeded to restart (warning against interruption)
* upon restarting, after the Windows logo, the PC entered a black-screen state with the CPU fan on high, and apparently froze that way.
* Force-shutdown, restart, F8....no choice on list yields other than black-screen state with the CPU fan on high.
....the REAL problem here is a password-protected Documents and Settings user-account which is now inaccessible. (The password is known, but I don't know the procedure to open the folder when the hard drive is attached as a slave in another machine--help mucho appreciated.)

A:Black-screen after ComboFix restart

Hi, did combofix ask you to note down rootkit file names? If so, please post them.For everyone who is reading this:Please note: ComboFix is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert." It is NOT for unsupervised use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Restart your computer Before Windows loads, you will be prompted to choose which Operating System to start Use the up and down arrow key to select Microsoft Windows Recovery Console You must enter which Windows installation to log onto. Type 1 and press enter. At the C:\Windows prompt, type the following bolded text, and press Enter after each line:

set allowallpaths = true Note, if this gives you an error message, just continue with the next line.

dir c:\qoobox

Please list all content that comes up after this command.
At the next prompt type the following bolded text, and press Enter:

exitYour computer will now restart.

3 more replies
Answer Match 75.18%

Have Windows xp on a HP Pavilion. While not a big deal I have a nuisance that if I go through a Restart everything goes fine but then the screen goes black and the system won't reboot. I have to turn off and then turn on.

I think I fixed once before by modifying something perhaps in Display or even could have been in Registry.............can't recall.

Pete
 

A:Solved: Black screen on Restart

maybe this was too much of a challenge?
 

1 more replies
Answer Match 75.18%

I've been trying to help my grandma fix her computer... unfortunately my grandpa took admin rights to the computer and blocked me out of it, but I figured I'd look to see if anyone on here knew how to fix the issues.

so far its been restarting on its own... perhaps because of updates or other. we cant find out right now because the last time it restarted, it returned with the black windows 7 background and nothing else.
task manager comes up but crashes if you try to do anything with it.
I tried restarting the computer, and it gets as far as the login. after that, the loading screen takes forever and it goes to a black screen (only mouse is visible) task manager is still available but again, it crashes if you try to run anything.

I was told that Windows 7 was reinstalled recently. I also was told there are battery issues with this computer....idk if thats true or not but a new battery is on its way.
A virus might be the cause... but even after the reinstall, it doesnt make any sense.... unless it got infected again.
maybe the computer gets corrupted when it restarts and updates and that why I have issues now? I dont know....

any help?

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Answer Match 75.18%

So the problem starts with the possibly related issue of my speakers dying. The loss of sound caused me to restart my computer. The computer, however, gets stuck on "Windows is Shutting Down" forcing me to press the button and turn it off and back on again. I immediately get the typical "windows not starting successfully". I get the options of:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good configuration (your most recent settings that worked)

Start Windows Normally

None of the Safe Modes work. I will let it scroll until it stops, and then hit escape, where it will just stay at the current screen, leaving me to look at the letters/file names.

Both Last Known Good Configuration and Start Windows Normally have the same result as each other. They will go through the Windows XP load screen and then go to a black screen. My phone which is plugged into the computer will start to charge. (This also happens after I hit escape in safe mode.) Yet, all I get is a black screen. Note, the first time that I got the error message yesterday, Starting Windows Normally worked fine, and I got my sound back, which died again about an hour later, causing me to manually restart and not be able to get back into my computer. I have not installed any new hardware recently.
My computer is a Dell Dimension 4700 Desktop that I got about 3 and a half years ago. I have had a hard drive replacement about one and a half to two years ago since my ori... Read more

A:Solved: Restart = Black Screen

7 more replies
Answer Match 75.18%

I don't have the problem when I first start it.

I ran my anti-virus and anti-spyware.

I did an sfc /scannow with the vista CD and the driver CD.

I still have the problem.

Advice?

Thanks in advance.
 

A:I get a black screen, when I restart my computer

16 more replies
Answer Match 75.18%

Hi guys,

First time on this forum so sorry if its posted in the wrong location.

I updated my CPU, Mobo and RAM about month / month half ago now, all has been working fine up until last week.

I come home from work, turned on my PC, and it gets stuck in a restart loop. My monitor is ON and it makes a weird noise when starting, it does this for about 5-10 seconds then restarts again, and again and again.

I did do a little overclocking when I bought the components but the temperature was around 35-45 and I thought this was fine? But that was almost a month ago.

Also, I left it in the restart loop for about 10 minutes yesterday and it finally booted and let me logged in, I left it for about 30 minutes and tried searching for a solution, but was unsuccessful and it finally crashed again without an error message.

I hope this is OK, thanks Aaron.

A:Black screen and restart loop

Hi Aaronn

My name is Vishal and i work for the Social Media and Community Team at dell. May ia know which operating system system do you have on this system. Also the kind of system behaviour you have mentioned is generally related to hardware the most common could be overheating, a bad processor, bad motherboard, bad RAM. The next time your system restarts, and you get the menu and the prompt to continue booting normally, see if there is an option that says "Disable Automatic Restart On System Failure", or something similar. If you boot with this option, then the next time your system "resets", you should see a Blue Screen Of Death (BSOD). The BSOD will provide a particular "STOP" Error code, which will help us identifying the problem better.

Thanks
Dell-Vishal S
Social Media Responder

19 more replies
Answer Match 75.18%

Hi... my PC hangs up and i restarted and i get a black after the monitors displags thr brand logo... dvi and No signal




Tried solution:
Clear CMOS
removed CMOS batterry
Reseated all hardware including video card,ram sticks and hard drive along with SATA
done a bunch of resets
Clean VideoCard,Heatsinker and Ram sticks
trjed exchanging ram stick placjng



Any help pls? im sorry if i posted in the wrong section

A:Pc Freezes and screen goes black after restart

Is this a recently built system ???

If so reseat the CPU and make sure the thermal paste is properly spread and the fans are properly installed

1 more replies
Answer Match 75.18%

Recently my computer has been freezing at certain times. I've come to think it must be a problem either with my hardware or my windows, but I thought it would be best to get more expert info instead of diving head first into the problem.
The main problem that occurs is the random freezing. My computer will suddenly freeze, and I would have to manually restart it in order for it to work again. I have noticed that the frequency of the freezes start to decrease after a few manual restarts, via power button, but it can still tend to freeze later during use. Sometimes, the screen will freeze and after a few seconds will be followed by a grayish/black screen, and then a restart.
At certain times when I recover from a restart, Windows will provide an error report:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: 8E4DC000
BCP2: 00000001
BCP3: 91C8ED92
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\121610-23696-01.dmp
C:\Users\gene\AppData\Local\Temp\WER-38781-0.sysdata.xml

Any help in diagnosing the problem and fixing it will be appreciated!

A:Freeze, Black Screen, Restart

Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

18 more replies
Answer Match 75.18%

Hi all,

My computer's been acting really funny lately, and I was hoping someone might be able to help me out since I have no idea what's going on.

Recently, whenever I play a game, any game, after a bit the screen will go black and the computer restarts on its own for no apparent reason.

The computer I use is an AMD Athlon 1.5ghz, 512 MB RAM, and Radeon 9600 pro. I have the latest drivers installed. I've also ran a virus check using avast, used adaware to scan for spyware and adware, and defragmented my harddrive.

It started acting funny only recently. I know there might be a conflict somewhere but I can't figure out what the heck is causing it to do that. Here is my hijackthis log to give you an idea of what's running:

Logfile of HijackThis v1.98.0
Scan saved at 9:37:49 PM, on 8/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SM1BG.EXE
C:\Pro... Read more

A:Black screen and restart during game

Usually these problems are cured by updating to the latest drivers for chipset\graphics inc; DirectX, also there are very few games get released without needing a patch almost immediately to fix that kind of problem and I have to say its normally ATI drivers are worst for it (no I'm not a Nvidia devotee I run systems with each in, just pointing out a fact) the VPU recovery thingy I find causes more problems than it cures, but they promise the driver that's out in a couple of weeks will cure all problems forever, well it is 60Mb in size and requires .NET to be installed to run, just another 28Mb, hope the majority of ATI owners are on broadband!

The latest Catalyst was released 2 days ago, try it if you hav'n't already.

Are there some games more prone than others, trying to find out if OpenGL is the problem or D3D, ATI have a poor record with GL for some reason.

2 more replies
Answer Match 74.76%

Hi Guys, I've literally spent HOURS squinting at my tiny iPhone screen
pouring over post after post on Google. :(

Here's the problem:

*brand new, 1TB Hitachi HD
*attempting to install Vista Home Premium; with Hewlett Packard's System Recovery, factory made CD's
*have had a 1TB drive before in the machine; I have also REPEATEDLY used these disks to restore my system, in the past
*the CD's work, Vista loads, HP's driver platform loads the drivers, the Os functions all the way to the point where it asks for region & timezone
***after resetting, after the initial "region config", Vista hangs at the blue "one-time setup process" screen. The little green cursor/bar thingy at the bottom of the blue screen marches across the screen with impunity. Nothing is happening; I've had the computer on this screen for so long, the power settings put it into hibernate (which I think means at least 5 hours with no activity). The high-speed Internet IS working. I've done a fresh, full restore 3 times with identical results. :(

I read alot of BSOD posts... But I don't think is a true BSOD; I have found others reporting this problem, but thus far the solutions offered have been insulting (it CAN'T be a virus, I very much doubt it's a driver problem, as I am using factor-made model-specific disks)

Thank you guys so much for your time! I very much appreciate your input; I am so very sorry to burden you, I tried everything I could to fix this on my own. :)

A:Fresh install, Factory disk, Screen hangs at blue configure screen, not BSOD I think

Oh, full sys specs in my profile. ;)

2 more replies
Answer Match 74.76%

Hello everyone. I'm new the the forums here (as in just registered), but I need some help please. Basically after attempting to open firefox today (as I have probably over 20 times a day for the last year at least), I received a blue screen of death, and now my computer seems to be shot. I know how difficult it is to diagnose something without being able to see it, so I made a short little 4 min video of me trying to turn it on and what it does. Hopefully this has happened to at least someone before.

Blue Screen of Death - YouTube

A:[SOLVED] BSOD help. Blank screen after BIOS pop up and blue screen while trying to re

Hi,

From the video you provided (which is great, by the way)... your system is failing to POST. Essentially if the system detects that a device or component is failing to provide the accurate information, which ensures that it would then be safe to run, the system will not POST.

From the looks of it, your hard drive or memory appears to be the issue which is the issue in most of the cases like this as you're BSOD'ing right after loading the Windows disc and after it loads the files necessary for the install.

My current advice:

1. Clear / reset the CMOS and try booting up and or loading the disc again.

2. If possible using another system, possibly a laptop... etc, download and run Memtest86+ -

Memtest86+:


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Download Memtest86+ here:





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http://www.memtest.org/

Which should I download?

You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

How Memtest works:

Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.

The default pass does 9 different tests, varying in access patterns ... Read more

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