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Random BSOD, SF Diagnostic tool zip file attached.

Q: Random BSOD, SF Diagnostic tool zip file attached.

I've been getting random BSOD. It doesn't seem to be connected to any one program or situation but usually happens when i'm playing games. I built this computer myself:
Asus Sabertooth Z77 MB
Intel i5 3.4Gh
NVidea GTX 560 GPU
8 Gb Ram

I have attached my zip folder for the SF Diagnostic Tool as instructed by a couple other threads on this site.

I don't know if it's related to the BSOD but i also just recently have had games randomly crash on me as well. Starcraft II, League of Legends, Dead Space 1 and 2.
This has all just started happening in the last week. I have had no such problems before then.

I'm sorry if i'm leaving out an important piece of information. Please tell me what you need from my end, and thank you very much for helping me out.

A: Random BSOD, SF Diagnostic tool zip file attached.

Welcome aboard, brook4.

Your crash dumps indicate memory corruption mainly, with mostly a bugcheck 1A.

Bugcheck 1A may occur for a corrupted device driver, too. So, before blaming the RAMs, we want to make it sure that it is not any driver that is causing the crashes. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

Depending on this, we will decide our next step.

9 more replies
Answer Match 98.28%


My Toshiba C660D has been suffering from BSOD. So I re-installed the OS, but after a week or so it is doing it again. It was slow booting/closing and then the Black Screen. I have installed a different HDD and the OS again and it is currently working, but I had another BSOD earlier today and it is slow to reboot. I have also changed the memory. Can anyone please help?

Many thanks in advance.


A:BSOD - SF Diagnostic Tool Info is attached.

Woooops! Here's the SF Tool report

9 more replies
Answer Match 92.4%

Haven't actaully seen this computer BSOD for me, but the customer has told me has done so. I have checked the event viewer and seen logs of the computer has unexpectedly shutdown. No information there to say why. I ran a Surface scan on the Hard Drive to check for bad sectors, none was found. HD Sentinel says HD is 100% healthly. I also ran HotCPU benchmark software to put the computer under heavy load to see what fails. No errors found. So I've come here. I've attached a SF Diagnostic Scan log.

A:Random BSOD, attached SF Diagnostic Scan Log

AVG is contributing to your BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

ASACPI.sys Mon Mar 28 08:30:36 2005 (42476C4C)
Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities (Win8 versions available from Windows Update as an Optional Update - but check Asus first!)
Driver Reference Table - ASACPI.sys

wdcsam64.sys Wed Apr 16 14:39:08 2008 (4805BB2C)
Western Digital SCSI Arcitecture Model (SAM) WDM driver [br] 2008 driver version has known BSOD issues in Windows
Driver Reference Table - wdcsam64.sys

nvm62x64.sys Sat Oct 18 03:01:06 2008 (48F8FD12)
nVidia Ethernet Networking Driver (nForce chipset driver)
Driver Reference Table - nvm62x64.sys

lv302a64.sys Fri May 1 04:41:07 2009 (49FA2903)
Logitech Camera driver
Driver Reference Table - lv302a64.sys

lvrs64.sys Fri May 1 04:43:25 2009 (49FA298D)
Logitech Camera driver
Driver Reference Tabl... Read more

2 more replies
Answer Match 89.04%

Ive got no idea what happend. was just browsing the web and all the sudden a bsod. Looked in the logfile, and it says a fault was found with one of these lovely ''bugchecks''

Nirsoft bluescreenviewer said it was these three:
atikmdag.sys (+277ce)
dxgmms1.sys (+c48b)
ntoskrnl.exe (+1f0e80)

I also used Sevenforums Diagnostics Tool and ill link a download here:

All help is very appreciate ;D

A:BSOD. Bugcheck. Sevenforums diagnostic tool Log. Random restart

I use Utorrent and have never seen this problem. Can I suggest a simple reboot of your system and se if this goes away?

4 more replies
Answer Match 84.84%

Hello Sevens Forum I have a BSOD in my windows 7 ultimate here post my SF Report. I dont know what could be the problem. Can you Help me? Thz!!!

A:Report .rar witch SF Diagnostic Tool file BSOD Windows 7 Ultimate x86

Please follow -

Quote: Originally Posted by writhziden

There seems to be a problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.

5 more replies
Answer Match 79.38%

My profile states Win7 Pro 64x which is my 'home' machine. This post is for another 'work' machine that is 32bit.
I inherited a Windows 7 machine because it 'has issues'. I started from scratch and reloaded Microsoft Windows 7 Professional 32x Ver: 6.1.7601 Service Pack 1 Build 7601. It works well except it freezes (It has no recognition of the mouse or keyboard) randomly either while Win7 is loading (stops at logo screen) or anytime while in use. I have learned if it freezes while booting this works: Hard shutdown, reboot into Safe Mode then only do "Restart" and it works fine. Until a random freeze.
System Manufacturer: Dell Inc.
System Model: OptiPlex 745
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
[01]: x64 Family 15 Model 4 Stepping 1 GenuineIntel ~2791 Mhz
BIOS Version: Dell Inc. 2.2.0 , 3/29/2007
If you can help, you will have my sincere gratitude!
Apologies if I have posted in the wrong location (Note: I do not ever see a BSOD).
Holiday Greetings to you!

A:Win7 Pro 32x Freezes randomly (no BSOD); SD-Diag Tool File attached

JD try this first mate

MEMTEST one you will need to make a bootable disk set the BIOSto optical (or USB if preferred) boot the machine and let it run for at LEAST 8passes unless the errors come up straight away. Takes fair time to complete andsome leave it running overnight.

3 more replies
Answer Match 76.86%

I have the compressed zip file attached. I built this computer a couple months ago. Everything has seemed fine until now. I have noticed usb devices all stop all of a sudden and I will have to restart the computer. Upon booting up windows none of the devices are recognized. I have to unplug them all, then plug them back in for windows to download and install drivers for them to be ready to be used. I don't know if this is related or not. The BSOD itself occurred while steam was downloading a game. Any help would be much appreciated.

A:BSOD at random. dmp File attached.

UPDATE: I noticed that I am unable to access anything in my E: Drive. Its a 320gb sata drive. I have only 5 folders in it. Access is denied when trying to open any of them. Even when running as administrator.

9 more replies
Answer Match 76.02%

I am getting a random BSOD on my dell laptop, it starts up and works fine, but then suddenly a BSOD takes place, even if I am leaving it alone (without working).

in safe mode it don't at all appear even if i leave it for a day
my drivers are all up to date
I did install the windows 2 times, it works fine at the beginning and the the BSOD problem appears again
my boot up is somewhat slow, the "starting windows" screen takes more than 5 minute, and after "welcome" message it takes 2-3 min at black screen (I don't know if it is related)
The zip file of SF diagnostic is attached with the thread.

Thanks in advance

A:Random BSOD (SF diag zip file attached)

Welcome to Seven Forums.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa80096a9b30, fffffa80096a9e10, fffff8000319d5f0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner

1: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa80096a9b30, Terminating object
Arg3: fffffa80096a9e10, Process image f... Read more

5 more replies
Answer Match 75.6%

Hello computer crashes event viewer always says kernel power event id 41. bugcheckcode as 78 last time this time 25. Here is the last dump file. Also attached zip folder of another crash. Thanks in advance for any help.

More replies
Answer Match 74.76%

hey all

i have built this comp recently. has been working fine for 2 weeks now.
but in the last couple of days has started BSOD. Random intervals and while doing random tasks eg.web surfing(writing this!)gaming and just nothing.

i am not comp savy so i dont have anything to go by so any help would b much appreciated. this definitely seems like a very helpful forum so look forward to hearing ur input.

just thought id say that ive done a memory test and a hard drive test on all drives.


A:Random BSOD wth numerous error codes. SFD file attached

bit of bump!
anyone see anything obvious in the files???
really becoming a pain now. bsod every 5 mins!

If u think there is any more info i can provide please let me know!

9 more replies
Answer Match 74.76%

hi all

im new here. i was hoping somebody could assist with my mulitple bsod dilema, i have attched the collection files as per instructions . the machine is a hp 820 g1 laptop running windows 7 enterprise.
the machine was imaged from a corporate image.

i have also attached a image showing what blue screen viewer shows

any help appreciated. i hope i have posted in correct manner

A:Random multiple bsod dump file attached require help hp 820 g1

Hey and welcome to SevenForums!

BugCheck 1E, {ffffffffc0000005, fffff80002eb2b0e, 0, ffffffffffffffff}

Probably caused by : memory_corruption ( nt!MiSelectImageBase+3ca )
Run MemTest86+ for 8 passes.

RAM - Test with Memtest86+

7 more replies
Answer Match 74.76%

Attachment 345995

Can someone help with this minidump file? I tried to install the windbg.exe tool, but couldn't figure it out. I pieced together this computer within the last year, and I suspect something is up with the motherboard, but not sure: ASUS Z97 MB

A:BSOD waking from sleep, and random - dump file attached

Another crash just now, when waking from sleep state.

2 more replies
Answer Match 73.92%

Hello! Thanks for reading through my post

So over the last 6 weeks, I have been getting the blue screen a several minutes after start-up. Last week it happened a couple of days in a row. I had a tech come and to my surprise he just ran a virus scan and disabled some start-up items. Next day I had blue screen again and then finally got blue screen with a sharp noise and immediate shut down.

Not knowing what to do....I did the following:

Bought a second HD and installed it. Cloned C Drive.
Was going to do a fresh install but of course had no disks. Got ISO file from Microsoft and burned to disk.
When I rebooted with disk it said there was something wrong with startup and asked if I wanted to recover windows? Anyways, I said yes.

Now when I reboot, I get a Boot Menu each time. Choice between Windows 7 or Windows 7 Home Premium (recovered) - which only works with the installation CD. So far the Windows 7 is working. I am not sure what I did though or why I am getting Boot Menu each time?

My next question is, I have not had the blue screen for two days, but how do I know if I have resolved the problem? What do I need to do next?

Because I didn't know what to do, I did all the things I know how to do hoping one of them was the right thing. Here is a list of what I did:

Updated and ran all anti-virus tools: AVG free, Spybot, Malaware Bytes
Updated drivers from Manufacturer's website
Checked BIOS, there is one update but it's to do with CPU so I just left it as is
Ran ... Read more

A:several BSOD after startup, tried to fix myself, diagnostic attached

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!

BrUsbSer.sys Sun Sep 3 06:53:35 2006 (44FA278F)
Brother MFC USB Serial WDM Driver
Driver Reference Table - BrUsbSer.sys

BrSerIf.sys Sun Sep 3 06:53:36 2006 (44FA2790)
Brother MFC Serial Port Interface WDM Driver
Driver Reference Table - BrSerIf.sys

lmimirr.sys Wed Apr 11 04:32:45 2007 (461C108D)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
Driver Reference Table - lmimirr.sys

teamviewervpn.sys Thu Dec 13 15:22:09 2007 (4760F9C1)
TeamViewerVPN Network Adapter
Driver Reference Table - teamviewervpn.sys

LMIRfsDriver.sys Mon Jul 14 22:26:56 2008 (487B7E50)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
Driver Reference Table - LMIRfsDriver.sys

mwlPSDFilter.sys Tue Jun 2 16:07:30 2009 (4A24F9E2)
EgisTec Inc. Fingerprint Biometrics
Driver Reference Table - mwlPSDFilter.sys

mwlPSDNServ.sys Tue Jun 2 16:07:39 2009 (4A24F9EB)
EgisTec Inc. Fingerprint Biometrics
Driver Reference Table - mwlPSDNServ.sys

mwlPSDVDisk.sys Tue Jun 2 16:15:29 2009 (4A24FBC1)
EgisTec Inc. Fingerprint Biometrics
Driver Reference Table - mwlPSDVDisk.sys

netr28x.sys Fri Jun 19 13:56:06 2009 (4A3B4496)
Ralink RT286... Read more

9 more replies
Answer Match 73.5%

Good Morning,

This SF Diagnostic tool is very useful, but failed to copy the .dmp file from the workstation with the issue. At first I thought that it could have been because I was running the tool remotely, so I proceeded to ask a person in the office to run it for me and we got the same outcome. SF Tool failed to copy the .dmp file. I found this strange so I went ahead and ran it on my own work laptop running windows 7 pro 64 and it completed as expected. Any ideas why this is failing? I have attached the .zip file to see where to go from here...

A:SF Diagnostic Tool fails to copy .dmp file

Make sure you are running the program from an Administrator account. You may also try right-clicking on it and selecting "Run as Administrator".

9 more replies
Answer Match 73.08%


This usually doesn't happen if I try to sleep within a few minutes of starting up my computer, but trying it after prolonged use, the monitors turn off right away but I'm hearing the fans whirring for about five minutes before the computer just quits and turns off rather than going to sleep.

My configuration is as follows:
i7 3770K
MSI Z77-G43
16GB Patriot Viper 1600 ram
Samsung 840 Pro SSD

My SF diagnostic zipfile is attached with further details about the crash. Any advice would be appreciated.


A:BSOD on sleep (SF diagnostic zipfile attached)

Here is the info provided by windows:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800E965060
BCP3: FFFFF800044A83D8
BCP4: FFFFFA800CE16330
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

2 more replies
Answer Match 72.24%

I have been having random BSOD every few days. I tried to install the SF diagnostic tool, but I keep receiving errors and the last time I got a BSOD and rebooted and it ran and BSOD at the end of it. I looked inside of the SF folder that it created and it is empty. Now when I run it it gives me errors:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.IOException: Could not complete operation on some files and directories. See the Data property of the exception for more details.
at Microsoft.VisualBasic.FileIO.FileSystem.FxCopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryPath, String targetDirectoryPath, Boolean overwrite)
at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyDirectory(String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite)
at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
... Read more

A:BSOD while running SF Diagnostic tool

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Zip them and upload those.

Also upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.

9 more replies
Answer Match 72.24%

Greetings. I am having BSOD issues on a computer so I downloaded the SF diagnostic tool to gather the required crash info but it too fails. I right click to run as admin it launches correctly but when I hit Grab All it bombs telling me it cannot find the path \\desktop. It does this both on the computer I am having the BSOD on and my normal workstation.

Any advice?

A:BSOD and SF Diagnostic Tool Error

Try again. If needed, disable your antivirus and run the tool as admin.

3 more replies
Answer Match 71.82%


The SF Diagnostic Tool couldn?t create the file I guess that you announced would end up at my desktop as expected. The file that you suggest me to compress and deliver as an attachment either were invisible or failed to be created by the SF Diagnostic Tool. If you have any comments of how or why it won?t end up as expected I would be glad to hear suggestions and ideas of how I can fix this as well.

I don?t know if it was a good alternative but I decided to pick up the separate files during the process of the SF Diagnostic Tool one by one and then compress and send them to you in a zip-file. I hope this will work as well and gives a hint of what it is that causes my BSOD.

(I have noticed that BSOD in 90% of the time occurs when I start a render process with Lightwave 3D 9.6 and that it most of the time happens after 20-25 frames. The other times BSOD appears hasn?t got any special connection to any software process that I am aware of.)

Regards, Jack

A:When BSOD and SF Diagnostic Tool doesn´t match!

It appears that you have overclock'd your CPU
CPUID: "Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz"
MaxSpeed: 3600
CurrentSpeed: 4549
Please remove any overclock / over-volting applied to the system.
If the problem persists I'll be happy to help .

9 more replies
Answer Match 71.82%

Hi all ..

I just built my own pc 2 weeks ago.Everything is new :

OS Windows 7 Ultimate 32
CPU AMD x6 1090t
Motherboard ASUS M4A89GTD PRO
Memory BALASTIX 4 GB ddr3 1333mhz
Graphics Card onboard HD 4290
Sound Card onboard
Monitor(s) Displays DEll
PSU 650W
Hard Drives seagate 500gb

I have to say that i only encountered BSOD only when I run the ASUS diagnostic tool which initially whenever I run it i got this error (included two here)

Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 8E7A5750
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 8E76F750
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that he... Read more

A:BSOD New system +ASus Diagnostic tool

Quote: Originally Posted by scorpion100

Hi all ..

I just built my own pc 2 weeks ago.Everything is new :

AMD x6 1090t ,Asus motherboard,memory balistix 4gb ddr3 ,650 PSU ,and seagate hard disk...

I have to say that i only encountered BSOD only when I run the ASUS diagnostic tool which initially whenever I run it i got this errorincluded two here)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 8E7A5750
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 8E76F750
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Users... Read more

4 more replies
Answer Match 71.4%

Hi, first thanks for helping. BSOD happened when I tried to load FIFA14, it has never happened before... And my computer restarted and when every time I try to open FIFA it would go back to the desktop when it starts loading. (I'm not good at computer... but when I check the files of FIFA14, there is one called FIFAcrashdump-..., tell me if you need it, I hope this could help you a little, thanks again)

A:BSOD playing FIFA14, attached with info from SF diagnostic tools

So this is a MacBook Pro.

A game like FIFA14 is not for Intel HD Graphics 4000. It requires more graphics resource to play the game successfully.

Attachment 307315

1 more replies
Answer Match 70.98%

While working through the BSOD Posting Instructions, I am finding Option 1 - Step 2's download of the SF Diagnostic Tool is halted by my AVG software as Adware is suspected. How do you suggest I proceed so I can upload the needed file regarding my Kernel Security Check Failure?

A:SF Diagnostic Tool in BSOD Posting Instructions - Adware?

Disable your antivirus, then download the SFDiagnostic tool

5 more replies
Answer Match 70.98%

this is the problem..upload the diagnostic

A:Problem with BSOD after screensaver, diagnostic tool uploaded


Reports indicate a possible issue with the windows installation. Please post this report before we begin:Windows Genuine and Activation Issue Posting Instructions

4 more replies
Answer Match 70.98%

Hello again,

HP Pavillion ZD 8129ea is my other laptop. The ZD 7k/8k series were just a another faulty design HP disaster. These laptops overheat very easily due to design flaws, and my own laptop only manages to work with an Akasa (rather huge) 25 CM fan attached below it working at max rpm.

If I remove the Cooling Board and/or stop the fan, I get a f****fest of BSOD's (blue variety), general protection faults, and black screens fiilled with pages of incomprehensible characters such as:


jsdsflfd*&$&*^)&$JKKLJFLKJHFJ*($(* %$P*)$*)OUKJNFJ:*)*$)$*P*$)*$*$FJJFJFJFJFJF*)$)$&*$&*$$&)FLJKF_())(%_(&%%)%()%)(%{(&_+%+U VIFIJ{"IPKJJ{KF"{"JPKFJ"K{PFJKL


In addition, characters displayed in DOS (such as the text in the Windows-has-failed-loading-do-you-want-to-start-in-safe-mode screen) also appear garbled.

Yet another testimony to Hewlett Packard's epic success in designing laptops. This particular laptop, a high end model, had initially cost me over $2k.

(It follows that I never bought another HP product following this epic fail)

By contrast, my Pentium 4 Toshiba laptop from 2003 still works, and my P20 Toshiba laptop only failed after, um, 7 years of hard daily usage.

Attached please find the diagnostics generated from the BSOD_XP_v1.3_jcgriff2_PROD.exe.

I am running XP SP 3 on the HP laptop as well.

Thanks in advance for your help, guys.

A:BSODs on HP Pavillion ZD 8000 (attached diagnostic files fm BSOD XP 13 PROD) )

Your dump files point to your ATI Video driver. Please update your driver from the HP Site

1 more replies
Answer Match 70.14%

I have bought a new PC for my wife without OS. It is an Acer N2120G supplied only with FreeDOS on the HD. I have installed Win 7 Pro via a USB flash drive, using the Windows DVD/USB tool from the install DVD without any great difficulty.
Everything works but once she started using it she got crashes about once a day. I tried it myself and get the same problem. At present there isn't anything elaborate installed. Mainly it will be used for browsing and emails and a few of the built in card games. Having installed Win 7 Pro sp1 32bit, I wiped the FreeDOS partition so that is now unallocated empty space.

She had to stop using it so I could check it all. I got advice from the Win 7 Forum Windows Memory Diagnostic Tool stops at 88% complete so I started with simple checks like PW and SFC and they looked fine. I went back to the AMD website and their auto detect told me that I had all the up to date drivers.
Just to be safe, I updated all the drivers from the AMD automatic system. I was especially cautious about the graphics card as I know that can be very sensitive! But the crashes still occurred - maybe after 6 hours - maybe after 6 minutes

I set the PC to run the Memory Diagnostic from Administrative Tools. Just the standard shutdown and run option. it froze at 88% complete. After some hours I gave up and after a reboot, tried again - same freeze but at 21%. Then I tried the memtest86 having downloaded it for recording to a CD. That showed that the memory was OK in all respe... Read more

A:BSOD Windows Memory Diagnostic Tool stops at 88% complete

Please make sure your computer is set for Small Memory Dumps Dump Files - Configure Windows to Create on BSOD Then make sure there is a folder in C:/Windows named Minidump. If not, create one.

Also, check your Windows Updates and make sure there are no recommended or important updates left to run and in the left column look at view update history and see how many have failed.

When you ran memtest did you run this one for 8 complete passes?
Please Run Memtest86+

Please download from this site only in the middle of the page are the Download links, you can download the or the Auto USB Flash Drive

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each ... Read more

9 more replies
Answer Match 66.36%

Hello All -
I inherited a Windows 7 machine because it 'has issues'. I started from scratch and reloaded Microsoft Windows 7 Professional 32x Ver: 6.1.7601 Service Pack 1 Build 7601. It works well except it regularly freezes (i.e. It has no recognition of the mouse or keyboard) randomly: either while Windows 7 is loading (stops at logo screen) or can happen any time while in use. This also occurs when the computer is left ?on? or in ?power down? (sleep) mode overnight. I have learned, *if it freezes while booting*, this works: Hard shutdown, reboot into Safe Mode then do only a "Restart" and it works fine. Until another random freeze.

I've checked my RAM: All is fine
Check Disk: No Problems

Does anyone have thoughts or suggestions?
Thanks for taking a look at this post.

A:Windows 7 32x Locks Up Randomly - SF Diag Tool File Attached

You say you have checked your ram; but have you run any ram tests on the ram to check if all is functioning correctly?

4 more replies
Answer Match 65.94%

Hi - I don't have much to say at this time. It's a random blue screen that forces a restart and I haven't detected any pattern to it yet.

A:Random BSOD Win 7x64 sf diagnostic uploaded


BSoD Analyze:

0: kd> !irp fffffa8003ee0d30
Irp is active with 7 stacks 5 is current (= 0xfffffa8003ee0f20)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa8006001050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\RTL8192su.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTL8192su.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8192su.sys
Args: 00016600 00000000 00000006 00000005
[ 16, 2] 0 e1 fffffa8006016820 00000000 fffff80003320f70-fffffa80048f66a0 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00016600 00000000 00000006 00000005
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa80048f66a0

Args: 00000000 00000000 00000000 00000000
You need to update latest/reinstall drivers for your Realtek RTL8192SU Wireless LAN 802.11n USB 2.0 Network Adapter Driver

Driver Reference Table


Let us ... Read more

1 more replies
Answer Match 64.26%

Like the title says i was shutting down my pc couple of hours ago when it suddenly got bluescreen with following error:

BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I also have SF Diagnostic tool file attached, does anyone know what this could possibly mean. Should i just reinstall my Win7?

Aaaand for last here is my pc specs:

Mobo: AsRock 890GX Extreme 3
CPU: AMD Phenom II x6 3.3ghz 1100t
CPU cooler: Zalman CPNS X10
PSU: Corsair TX650w
GPU: Nvidia GTX 570 Asus Direct cu II
RAM: 2x4gb Corsair vengeance low profile(blue ones)
SSD(Main): Corsair SATA 2 80gb
HDD(For games): SATA 3 250gb
CASE: Cooler master HAF922

I also have WLAN card what?s name i don?t remember. (I have it installed but i almost never use it.)

Edit: Here is additional info link to my older post couple of days ago with different bluescreen.

Edit: I just added the SF zip

A:BSOD while shutting down pc, BCCode: 1e (SF Diag tool files attached)

Please follow the so we can assist you better.


9 more replies
Answer Match 62.16%

Hello. I am experiencing some random BSODs. It happens no matter what program is running. It could be in a game, surfing the internet, or listening to music. It is very random. Happens about once every two days on average. Some days are worse.

I have tried running driver verifier, but it would still only bsod occasionally, except it would bsod on startup instead of being in the desktop and getting a bsod.

I have also ran memtest x86 a few times and found no errors.

My windows 7 is:
-x64 bit Professional Edition
-Original OS installed on my system (I built the system)
-Full retail.
-Built my system over the summer. Been getting occassional BSODs ever since.
-OS installation is about 4 months old.

And if this helps, My system parts are:
-Intel i7 860
-EVGA P55 LE motherboard (using onboard audio as well)
-EVGA gtx 470
-Adata G-Series DDR3 1600mhz ram (2x2gb)
-some low-end hitachi 750gb hard drive
-Thermaltake Toughpower XT 775 watt.

Yes I have installed all the latest drivers from all the manufaturers' websites.

I have also attached a BSOD dump and system health report.

Please and thank you for your help.

A:Random BSOD... Help please (BSOD dump & system health report attached)

Welcome to SF.

Like you indicated, you have the latest video driver.

However, your network and wireless network drivers need updating.

Marvell Yukon:
Driver c:\windows\system32\drivers\yk62x64.sys (, 384.00 KB (393,216 bytes), 6/15/2009 2:10 AM)

D-Link Adapter:
Driver c:\windows\system32\drivers\athrx.sys (, 1.47 MB (1,542,656 bytes), 10/5/2009 4:34 PM)

Followup: memory_corruption

4: kd> !analyze -v;r;kv;lmtn;lmtsmn
* *
* Bugcheck Analysis *
* *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 0000000000000024, memory referenced
Arg2: 000000000000000d, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8000348856f, address which... Read more

7 more replies
Answer Match 62.16%

Hi all,

I've been getting the "Driver IRQL_Not_Less_Than_Or_Equal" error recently and I had no idea why.

I only get this error when playing games like Battlefield 3, Rage or other graphic intensive games.

I never install any hardware recently and except for a Samsung F3 1TB Hard disk that i brought recently.

Please help and advise me on what to do, thanks alot

P.S. Let me know if the zip file is contains all the vital information.

A:BSOD - Driver IRQL_Not_Less_Than_Or_Equal(Included SF Diagnostic File)

Your reports have given many causes. One that appeared sevearl times is Athurx.sys.
Productname:Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter Description:Atheros Extensible Wireless LAN device driver Company:Atheros Communications, Inc. File size:Various

Update driver and continue to use computer. If problem continues, I would go for a driver verifier test. This will give the true cause. If it is negative, we will look toward hardware. Good luck

3 more replies
Answer Match 61.32%

Hi there, I have been getting random BSOD's. My specs follow, and zip attached as per instructions. Grateful for insight into the really annoying problem.

Windows 7 x64 (originally installed) OEM version.
System is about 18 months old.
Reinstalled OS yesterday but still getting BSOD's.

Processor AMD Athlon(tm) II X4 635 Processor, 2900 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0801, 11/06/2010
ASUS - M4A78LT-M Motherboard

Custom build by Mesh.

More replies
Answer Match 61.32%

Getting a random BSOD and I'm not sure I know how to read the dmps properly. It looks like CSRSS is the problem. Could anyone give me more details?

This is a Dell Latitude E6430 with Win7 64bit


More replies
Answer Match 61.32%

Need debug help where to start looking

A:Random BSOD .dmp attached

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

3 more replies
Answer Match 60.9%

BSOD mostly appears while playing minecraft counter strike and watching videos,stream,movies etc. I tryed fresh instaling windows twice and windows repair tool and it did not found any disc errors or anything. Windows debugger says memory_corruption, few times it was irql_not_less_or_equal and even ntoskrnl.exe but i dont know what that means or how to repair it. Please help me. Thank you

A:Random BSOD memory_corruption .zip attached

The BSOD reports a memory corruption.

BugCheck 109, {a3a039d89965d590, b3b7465eebe2a4e6, fffff80002eccc60, 1}

Probably caused by : memory_corruption

Followup: memory_corruption
Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+If there is no error, enable Driver Verifier to monitor the drivers. Driver Verifier - Enable and Disable

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

3 more replies
Answer Match 60.9%

Windows 7 professional x64
OEM Version
Hardware 6 months old
Install 2 weeks old

Getting a lot of BSOD with various error messages. Only overclocking I've done is setting the RAM to the max speed listed on the packaging (1066Mhz) but I left the NB voltage at stock.

A:Random BSOD. Reports attached

Hello Akira181 and welcome to Seven Forums!

1. sptd.sys
Please remove virtual CD program such as Daemons Tools and Alcohol 120%. They use a file "sptd.sys", which is a common reason of Blue Screen of Death. Use this tool when you're done: DuplexSecure - Downloads

Please remove that first. Will find more results of what is causing to crash your system.

9 more replies
Answer Match 60.9%

Since two-three weeks I experience "randoms" BSOD.

I've a Dell D630 laptop with Vista SP1 Business Edition.

here's the details of the chipset :

Intel(R) GM965 Express Chipset
Chipset Components
Memory Controller:
I/O Controller:
Intel(R) 82801HBM/HEM I/O controller hub (ICH8M) SATA Controller found in IDE mode
Integrated Graphics:
Intel(R) 965GM Graphics And Memory Controller Hub(GMCH)

I've upated drivers and BIOS. I've done a memory test two weeks ago and it comes clean.

It was a new Windows XP laptop that I upagraded to Vista + SP1, so I don't knwo if BSOD occured on XP. The BSODs occur at different time in the day with different network/hardware configuration (home / work).

I don't what to search ... I attached the minidump files.


A:random BSOD minidump attached

Hi tewmgd -. . .

Welcome to the Tech Support Forum - Vista Support!

Good job getting those dump files but there are two other items that I would like, please -

(1) A Belarc Advisor report saved in "mht" format (Top right of Internet Explorer screen; Page; Saved as; save as mht). You can download Belarc HERE; (2) A DXDiag report - START | type dxdiag into the Start Search box | right-click on dxdiag.exe | select Run as Administrator | respond to User Access Control prompt. Then save this report as a text file.

Please refer to my PM as to the location to send these files to.

Regards. . .


16 more replies
Answer Match 60.9%

I'm have a "random" crash, that occurs at different times, sometimes when in IE, othertimes in Word, and other times when doing nothing! Or simply don't initialize. Sometimes the computer crashes but maintain the screen, only freezes all. Other times the BSOD comes.

When system re-starts, try the "initialization recovery", but nothing.

I have installed (formated) the Windows 2 times (last this week) , it's a fresh install, Windows 7 retail and updated to SP1, x64. Drivers are all updated and all devices have their drivers correctly installed. It's a clean system, with Avira (antivirus) and no overclock or something like. Normal use. I used memtest86 for 10 hours and all it's ok.

This is the last BSOD screen:

Attachment 182431

The part above don't have any information, only Windows saying that "if occurs many times, i have to contact the administrator"...

Attached the required (dump and perfmon files).

Thanks for your help, this forums is the last way to solve my problem...

And sorry for my bad english write, i'm from Brasil.

A:Random BSOD Screen and DMP attached

Three possible issues
1-KORGUM64.SYS. I can find no information on this in google (in english). Just to be sure download Malwarebytes and run it.

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.

3-PaeFireStudioMidi. Was active in this crash. Especially if it is USB.

9 more replies
Answer Match 60.48%

Hello, I suppose BSOD can also now stand for "black" screen of death ...
I have a brand new HP Pavillion Elite running a freshly installed Windows 7 Home Premium OS.

About 4 times in the past 3 days Windows switched to an all-black screen explaining it was shutting itself down to protect the system. I can't remember other details on the screen as it goes by so fast. I have no clue what's causing these crashes.

(On a possible related note but not necessarily related at all, ... I continue to lose connection with other wireless (shared) computers on my wireless routered home network which requires a reboot to get Win7 to recognize those computers again. The Internet connection however is NOT lost.)

Attached is the latest dump file which I would appreciate if someone could analyze and see if it reveals anything. I tried installing Window's debugging tools but the instructions are just too complicated or mal-explained.

Thank you greatly, in advance.

A:Random yet regular Windows 7 crashes-dump file attached

It's unusual for the Blue Screen of Death to turn black - have you checked your video card and cables for malfunctions?
The memory dump file doesn't give us much info, blaming a core Windows file. If this file was to blame, then you'd have many more problems other than an occasional BSOD. Please upload the rest of the dump files.

Please update or remove these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager. Please use the following instructions to locate the most current drivers:

How To Find Updated Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

Here's the older drivers:

000.fcl Fri Sep 26 09:11:22 2008 -CyberLink FCL driver
GizmoDrv.SYS Sun May 18 01:24:02 2008 - Gizmo Drive
PxHlpa64.sys Fri Feb 02 16:24:22 2007 - PxHelp or PxHlpa by Sonic Solutions
RimSerial_AMD64.sys Tue Jan 09 11:50:11 2007 -Virtual COM port tunnel driver by Research in Motion
Summary of t... Read more

1 more replies
Answer Match 60.06%

Okay guys, for the record, i'm overclocked. I've ran stress test on both the CPU,RAM, and Video card. I've never had an issue with heat (i monitor it closely) or during a time of intense gaming/processing. I get a random crash/reboot whenever i'm using relatively low processing power(browsing or in the lobby before a game starts). Ive gone to my motherboard manufacture website and updated all the drives and BIOS. Windows it up to date. Nothings changed. Here are the links to my last 2 mini dumps. Any help is appreciated. Any help is appreciated.

Also wanted to add, that I tried running driver verifier and I kept constantly crashing during boot.

A:Random BSOD once a day, mini dumps attached

Hi stanielz and welcome to Eight Forums,
BSOD's are frustrating for everyone and many times difficult to find the cause, look it over carefully. Take a screen shot of it with a digital camera to print out so we can know wich BSOD you are having and we will help you out.

5 more replies
Answer Match 60.06%

Hi guys, hope someone can help me here. My mom's computer keeps giving me the BSOD, most of the time it does it on its own (when i'm away from computer) I've uninstalled and installed most programs that I use daily and also updated all drivers... Nothing seems to work, all i have are these dmp files but I have no idea how to read them. Can anyone help? Thanks

A:BSOD at random times, have dmp files attached

Allot of important info is missing from your zip, please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a new report here.

1 more replies
Answer Match 60.06%

Recently "discovered" this forum, great people here.

Ran the SF utility (thank you very much for a great tool) and have attached the zip file.

Confident some of the great minds here can help.

Thanks in advance.


A:new to win7 : random BSOD events / sf zip attached

Q: what is "overclocking any hardware"?

I shall run the memtest tonight.


9 more replies
Answer Match 59.64%

I've been getting random BSOD screens, maybe once per week. I don't do a whole lot on this machine at the moment but browse the web, internet radio (embedded stream), e-mail, facebook and watch web videos and stuff like that.

Computer is an Asus X53E-RS51 (Intel Core i5-2450M 2.50GHz)

Added Corsair 8GB (2x 4GB) 1333mhz PC3-10666 204-pin DDR3 RAM
Added a 64gb Crucial SSD drive (replaced the OEM SATA drive)

First time I installed Windows 7 I downloaded all the drivers from the Asus site but did a clean install instead of the OEM partition with all of the Asus software. Upon this last re-install, I didn't install any drivers other than the webcam, LAN card and multi-card reader just to see if that helped stability. I've had two BSODs in the last week though so...

That's about it. I've attached the SF Diagnostic Tool files. Thanks in advance for any help you can provide.

A:Random BSOD - might be video related? (files attached)


One of your dump shows memory corruption. The other is just blaming a windows file.

We'll start off with testing your memory to make sure its good.
Run for 8 passes, overnight. RAM - Test with Memtest86+
Post back results

9 more replies
Answer Match 59.64%

Hi there, I've been having trouble with my wife's PC for some time now. There were several BSOD's happening at random, each with different error codes. I searched the forums and I think I've eliminated a few of them, however there is one (0x000000fe) that still won't go away. The BSOD comes randomly although I think the PC is more prone to crash when streaming online video. I enabled Windows to save dump files about 10 days ago, and since then there have been 3 crashes.

Attached are the dump files from the last 3 crashes.

Any help would be greatly appreciated.

A:BSOD at random, error 0x000000fe (dmp files attached)

Update these drivers!

7 more replies
Answer Match 59.64%

I just installed Windows 7 Professional 64-bit on my PC. I purchased this copy of Windows about a year ago and try to install multiple times within last one year but I eneded up with random BSODs so gave up and went back to XP. I finally decided to do this one more time and if not resolved upgrade CPU, Motherboard, Memory and VideoCard.

Intel Core 2 Quad Q6600
Gigabyte GA-P35C-DS3R
eVGA Nvidia GeForce 8800 GTX
4x1GB Corsair DDR2 PC-6400 RAM
Corsair 650Watt PSU
Onboard Realtek Audio and NIC

I have downloaded all drivers from mfg directly...

Nvidia - Ver 285.62 WHQL 64-bit
Intel INF updae for Chipset - Ver
RealTek NIC: Ver 7.049.0927.2011
RealTek Audio: RealTek Azalia Ver

I have attached the minidump file.

A:Windows 7 Professional 64-bit Random BSOD - Minidump attached.

Quote: Originally Posted by amp512

I just installed Windows 7 Professional 64-bit on my PC. I purchased this copy of Windows about a year ago and try to install multiple times within last one year but I eneded up with random BSODs so gave up and went back to XP. I finally decided to do this one more time and if not resolved upgrade CPU, Motherboard, Memory and VideoCard.

Intel Core 2 Quad Q6600
Gigabyte GA-P35C-DS3R
eVGA Nvidia GeForce 8800 GTX
4x1GB Corsair DDR2 PC-6400 RAM
Corsair 650Watt PSU
Onboard Realtek Audio and NIC

I have downloaded all drivers from mfg directly...

Nvidia - Ver 285.62 WHQL 64-bit
Intel INF updae for Chipset - Ver
RealTek NIC: Ver 7.049.0927.2011
RealTek Audio: RealTek Azalia Ver

I have attached the minidump file.

This one was Related to nsiproxy.sys NSI Proxy from Microsoft Corporation. Updating to SP-1 should fix it.

Please run the update readiness tool then update.
Please run the update readiness tool and then update to SP-1
Ensure you install the correct 64 or 32 bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)

ISC Diary | Windows 7 / 2008 R2 Service Pack 1 Problems

links courtesy jmh

9 more replies
Answer Match 59.64%

This is a Windows 7 64 bit Sager (CLEVO) Np9130Laptop

Processor: Intel? Core? i7-3610QM (2.3~3.3GHz) w/6M L3 Cache - 4 Cores - 8 Threads
RAM:32GB (4x8GB) DDR3/1333 Dual Channel Memory
HDD: 240GB Intel? 520 Series SATA III Solid-State Drive
Graphics: nVIDIA GeForce GTX 670M 192bit w/1.5GB GDDR5

This laptop is used by interior designer to run AutoCAD and other graphical intensive applications.

I have attached all minidump files. Driver verifier was turned on durng this process and was running during the last two BSOD.

The Laptop has been running Symantec Endpoint Protection v 12.1 which I just uninstalled with the cleanwiipe utility as it was not functioning correctly. Hoping someone could possibly confirm that Symantec was playing a role in the BSOD's ?

Appreciate any help.

A:BSOD - random times, several minidumps attached, verifier is on

Click on button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums

3 more replies
Answer Match 59.64%

For about a week I've been experiencing random BSODs, after about 4 months of stable performance. There are no recent hardware or software changes that I'm aware of. The crashes are truly random, sometimes it will go 2 days without a crash, and then the next day I will get 2 or 3 crashes in an hour. It doesn't seem to correlate with a particular program or device attached.

For some reason, my System Restore had been turned off so I have no way of restoring to an earlier point prior before the crashes (I have since corrected this but that doesn't help me). I do however backup the system regularly with Acronis Backup, and if I can't solve this I'll have to restore to a prior Acronis backup.

Here is my OS info (for full system specs click on My System Specs at bottom left of post):

- x64
- the original installed OS on the system? NO.
- Full retail version (Ultimate)
- What is the age of system (hardware)? LESS THAN 6 MONTHS.
- What is the age of OS installation (have you re-installed the OS?) LESS THAN 6 MONTHS.

The attached dump will show 6 crashes. I am only concerned with the recent ones that happened in May. Any help in figuring out the cause would be much appreciated!

A:Random BSOD, error 0x0000010d (dump attached)


4 more replies
Answer Match 59.64%

I've been having BSOD multiple times a month and they have become more frequent the past few months. I don't run any games on this computer just Visual Studio, Photoshop and other programs for work. I haven't noticed any patterns that let me pinpoint the issue.

Any help is appreciated, thanks.

More replies
Answer Match 59.64%

For no expected reason I have been experiencing BSOD's causing the computer to restart at unexpected times. I tested the memory with the the windows memory diagnostic and there seemed to be no problems. I have attached a minidump file for diagnostic help. Please help!

A:Random BSOD even after reload of comp... minidump attached

Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX (DirectX 9.0c)
Computer Name BRIAN
User Name Silvrdag

CPU Type Mobile Intel Pentium M 705, 1500 MHz (15 x 100)
Motherboard Name Acer Aspire 2010
Motherboard Chipset Intel Montara-GM+ i855GME
System Memory 512 MB (PC2700 DDR SDRAM)
BIOS Type Insyde (05/21/01)
Communication Port Printer Port (LPT1)

Video Adapter ATI MOBILITY RADEON 9700 (64 MB)
Video Adapter ATI MOBILITY RADEON 9700 (64 MB)
3D Accelerator ATI Mobility Radeon 9600/9700 (M10/M11)

Audio Adapter Intel 82801DBM ICH4-M - AC'97 Audio Controller [B-1]

IDE Controller Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Disk Drive IC25N060ATMR04-0 (60 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive MATSHITA DVD-RAM UJ-820S (DVD+RW:2.4x/2.4x, DVD-RW:4x/2x, DVD-RAM:2x, DVD-ROM:8x, CD:16x/8x/24x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status OK

C: (FAT32) 47116 MB (35626 MB free)
D: (NTFS) 10001 MB (425 MB free)
Total Size 55.8 GB (35.2 GB free)

Keyboard Launch Manager
Mouse Synaptics PS/2 Port TouchPad

Network Adapter Broadcom 440x 10/100 Integrated Controller
N... Read more

4 more replies
Answer Match 59.64%

Attached info as per instructions.

I've seen it caused by hal.dll or ntoskrnl.exe mostly in bluescreenview. I thought it was related to graphics driver, but have already uninstalled/ seems it was triggered by Adobe flash a few times when watching a video, but today it happened without any video running.

A:Getting Random BSOD on Windows 7 Home Premium 64 bit - see attached

You may try it: "0x0000003B" Stop error when you run certain applications in Windows 7 or in Windows Server 2008 R2

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80003221806, fffff880093d8110, 0}

Probably caused by : 1394ohci.sys ( 1394ohci!IsochTx::Release+18d )

Followup: MachineOwner

6 more replies
Answer Match 59.64%

Computer seems to be crashing randomly, I'm not stressing it out at all. When it restarts itself the boot disk can't be found, but if I restart it everything is fine until the next crash.

Don't know if this helps:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 3
BCP2: FFFFFA800A244060
BCP3: FFFFFA800A244340
BCP4: FFFFF8000338A460
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I've attached the dmp.

Thank you so much, I am at your mercy!

A:BSOD just idling, but now just random crashes/restart. dmp attached


If you have a SSD, make sure the firmware is up to date

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

Upload a screenshot of your hard disk using crystal disk info:CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums
Make a hard drive test from the hard drive manufacturers website:Hard Drive Diagnostic Procedure
Run Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check

9 more replies
Answer Match 59.64%

I just keep getting these random BSOD. This is a very new build as of 4pm 10/29/13. All MB and CPU drivers are off the CD that came with the motherboard, the rest are DLed and up-to-date. Files from SevenForums Dx Tool are attached.

System Specs:

CPU: i5-4670
MB: ASUS Z87-PLUS LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX
RAM: G.SKILL Ripjaws Series 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR
GFX: EVGA 04G-P4-2673-KR GeForce GTX 670 Superclocked+ w/Backplat

Any help would be greatly appreciated! Thanks.

A:New Build, Intel CPU, Random BSOD (Files Attached)

Had another BSOD overnight. Most recent .dmp is attached.

If anyone sees something out of the norm please let me know. Thanks.

2 more replies
Answer Match 59.64%

Hello everyone. I am a newbie here and really need some help. I have a few dump files attached and was able to open them in debugger but don't truly understand what it could mean. If anyone could please take a look at them and tell me if it is a hardware issue that would be great.

I have tried chkdsk, CPU stress test, GPU stress test, Power supply stress test, and RAM test, all passed.

Any help would be greatly appreciated.

Thanks in advance.

A:BSOD during random times, dump files attached

Welcome aboard.

fffff880`0937ae58 fffff800`032fdda4 nt!RtlSplay+0x2
fffff880`0937ae60 fffff880`017070b4 Ntfs!NtfsAllocateMftRecord
fffff880`0937ae68 fffff800`03256000 nt!KiSelectNextThread <PERF> (nt+0x0)
fffff880`0937ae70 fffff800`034dd000 nt!BBTBuffer <PERF> (nt+0x287000)
fffff880`0937ae78 fffff880`01649000 Ntfs!NtfsFreeReservedMdl <PERF> (Ntfs+0x0)
fffff880`0937ae80 fffff880`016b2b34 Ntfs!__PchSym_ <PERF> (Ntfs+0x69b34)
fffff880`0937ae88 fffff880`01649000 Ntfs!NtfsFreeReservedMdl <PERF> (Ntfs+0x0)
fffff880`0937ae90 fffff880`016b2b64 Ntfs!__PchSym_ <PERF> (Ntfs+0x69b64)
fffff880`0937ae98 fffff880`01649000 Ntfs!NtfsFreeReservedMdl <PERF> (Ntfs+0x0)
fffff880`0937aea0 fffff880`016b2d98 Ntfs!__PchSym_ <PERF> (Ntfs+0x69d98)
fffff880`0937aea8 fffff880`01649000 Ntfs!NtfsFreeReservedMdl <PERF> (Ntfs+0x0)
fffff880`0937aeb0 fffff880`016b26fc Ntfs!__PchSym_ <PERF> (Ntfs+0x696fc)
fffff880`0937aeb8 fffff880`01649000 Ntfs!NtfsFreeReservedMdl <PERF> (Ntfs+0x0)
fffff880`0937aec0 fffff880`016af684 Ntfs!__PchSym_ <PERF> (Ntfs+0x66684)
In this situation, you should check the discs.
Re-seat the sata and power.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests&qu... Read more

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Answer Match 59.64%

Hey everyone,
I been looking for help on my BSOD issue. I have figured out where to find the minidump files and I have hopefully attached them here.

I was has having BSOD's problem before, but I didnt know what to do about it or what it was. So I formatted my hard drive and reinstalled windows 7. The computer came with Vista and I installed Windows 7 a year ago. I am still getting the BSOD at random times and on start up after the reinstall . I started to learn what Stop codes are and that this issue is fixable, I hope. So if someone can take a look at my minidumps and let me know what is happening, it would be greatly appreciated.

I remember I had a BSOD over a year ago, and I un plugged and plugged back in SATA cables and RAM sticks to clean up connects. A friend of mine told to do it then, and it seemed to have helped. I hope that is the case now, the machine is running fine for the past hour now, I hope it continues.

A:Mutliple BSOD's on start up and random. Minidumps attached

No DMPS attached.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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Answer Match 59.64%

Windows 7 Ultimate x64 Wiped + Reinstalled 7/19/2012 Full version
- Hardware age 2.5 years - OS age 22 hours (Was happening for a week prior to wipe/reinstall)
- OS pre-wipe age 2.5 years
- CPU AMD Phenom 9650 Quad-Core Processor, 2300 Mhz
- Memory 8GB (PC2-6400) 800Mhz (though running at 667 for some reason)
- GPU AMD Radeon HD 6770 (Was using AMD's drivers pre-wipe, pc crashed before I got to loading them)
- I updated my SSD to the latest v1.37 (OCZ Vertex 2)
- Updated BIOS to latest version (M4A78-EM-ASUS-2102)
Three hard drives.
C: OCZ Vertex 2 SSD 60GB
D: (previously K) WD SATA 500GB

I Have not added anything new to system recently
I ran a system scan:
C:\Users\keith>sfc /verifyonly
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

I tested the memory 1 stick at a time with Windows Memory Diagnostic -- burned iso to cd and booted into it.
I ran the jcgriff2 BSOD collector, the perfmon /report, zipped them up and attached it to this thread

I appreciate any help I can get on this.

A:BSOD/Random crashes (Attached perfmon/Windows_NT6_BSOD_jcgriff2)

I moved my tower and monitor to a different power strip and outlet. Since then, I have received zero crashes or bsods. I will continue to test.

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Answer Match 59.64%

Hi, I built my own PC but unfortunately I'm experiencing BSOD's on an almost daily basis.

Please note, I had not used this PC for over 15 months due to moving abroad. I have since moved back and I now remember the problems I was having. That is why there is a 15 month gap in dump files / crashes.

I have attached the dmp log using BlueScreenView program.

The BSOD's appear to be random and different each time. There is no one thing that keeps causing the crashes.

I have no clue and would appreciate the advice.

Thank you.

A:Multiple and random BSOD's. Summary dmp info attached

Please can you add your systems specs to your profile, this will help us help you?
Here's how:

System Info - See Your System Specs

Also please reconfigure windows to collect the correct info
You want small memory dumps - "MiniDumps"

Dump Files - Configure Windows to Create on BSOD

And here are the instructions for posting:



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Answer Match 59.22%

Windows 7 came installed on system
system about 7 years old
AMD Phenom II X4 820 processor 2.80GHz
Nvidia Geforce 9100
motherboard: pegatron m2n7b-la
power supply: liteon 300w
HP Pavilion AY748AA-ABA p6320y

Any help is much appreciated and thanks jcgriff2 for BSOD posting instructions

A:BSOD 0x000003b ran BSOD File Collection app + perfmon (attached zip files)


All of the attached DMP files are of the SYSTEM_SERVICE_EXCEPTION (3b)bug check.

This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

BugCheck 3B, {c0000005, fffff8000324b1a4, fffff88009790f30, 0}


1: kd> ln fffff8000324b1a4
(fffff800`0324b190) nt!MiUnmapLockedPagesInUserSpace+0x14 | (fffff800`0324b4f0) nt!KeUnInitializeUmsThread
The exception occurred in nt!MiUnmapLockedPagesInUserSpace+0x14. This is an API that maps a buffer into the dynamic address range.



-- PROCESS_NAME: nvstreamsvc.ex

Uninstall/disable nVidia Streaming Kernel service ASAP!

2. Uninstall Spyhunter ASAP from Enigma Software as it's likely causing conflicts with Malwarebytes.

3. Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

4. sptd.sys is listed and loaded in your modules list; SCSI Pass Through Direct Host - Daemon Tools (known BSOD issues with Win 7 and 8). Plea... Read more

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Answer Match 59.22%

are there existing ram diagnostic tools that i can download that will check for any problems with ram instead of having to swap out one stick at a time to check for bad ram?

A:Looking for a ram diagnostic tool

Memtest86+ and MemTest are two excellent programs that will do this.

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Answer Match 59.22%

Good Evening Folks:

As per the instructions contained in the SF Diagnostic Tool, please find attached the results of the scan. Please note the Minidump scan reported that there was no file.

Powell Lucas

A:SF Diagnostic Tool

Hello Powell and welcome!

- I'm not quite following here, are you getting any BSOD? If so, be sure to enable minidumps by doing this:

Quote: Originally Posted by "Carrona

Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Thank you for your attention.

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Answer Match 59.22%

anyone know of any 64 bit diagnostic tools that equals the usability of HiJackThis?

A:64 bit diagnostic tool?

Perhaps something like this?

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Answer Match 59.22%

I am looking for some kind of combined hardware/software diagnostic tool that can tell me what is causing my computer to crash. It crashes about once every 2 days, and freezes while I use it for periods of typically around 30 seconds each, in which the program stops responding.

I want to know if it's a hardware problem and I need a new computer or if it's a software problem and I need to un-install a few things

A:Diagnostic tool

Hello and welcome to TSF, JJFlame!

PLEASE, if you're going to post - post more information about both your hardware and your operating system, as it's very important.

Also, it would really help to tell us important events such; When do you get this error? When did it start? What programs are you running at the time? What program stops responding?

Go to this link and post the output files as attachments in your next post(s), Thank you.

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Answer Match 59.22%

What is the best tool to test your harddrive , cpu , memory etc...etc... and I mean THE BEST! Which one is used by most PC Repair places?


A:PC Diagnostic Tool

Eurosoft PC-Check with all the accompanying equipment.

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Answer Match 59.22%

Does anyone know of a free software that will do diagnostics check on my HD? Please let me know.


A:HDD diagnostic tool

do you know the make ?
most manufactures have software on their site

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Answer Match 59.22%

What is the best pc diagnostic tool out there? eg. bootable, finds hardware specs out, just an all around great diag. tool...

A:PC Diagnostic tool

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Answer Match 59.22%

When I execute version 2.0 of the Microsoft's WMI Diagnostic Tool on my 64-bit Home Premium system, I get an 'Unsupported OS version or build #' error. Am I doing something wrong? If the tool doesn't work on 64-bit, is there a similar tool available which will? Thanks!

A:WMI Diagnostic Tool for 64-Bit

After reviewing the script, it is obvious that this tool does not support any version of Windows 7 at all (Vista is the last supported OS). Nothing else available at MS download center. No hits on Google. Looks like MS left Windows 7 users out in the cold when it comes to WMI diagnostics...

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Answer Match 58.8%


I have a Toshiba a200 Satellite laptop running Windows 7 Ultimate 32 bit (which I recently installed as a fresh install to try and solve my problems). I have several problems, and I'm not sure if they are related or seperate to each other. Here they are:

Often, when I am away from the computer, even if it's only for a few minutes, when I come back it is frozen -- the screen looks normal, but the mouse won't move and the system won't respond to Ctrl + Alt + Delete. I have to hold down the power button until it goes black, and then reboot.
Often when I reboot, and almost always when I boot up for the first time of a morning, the computer fails to start -- it will get to a black screen and freeze forever, or it will freeze on the "Windows is Starting Up" screen, and I will have to hold down the power button again to shut it off. It will usually start after the second or third time.
Sometimes, firefox (and sometimes other programs too) stops responding for about 30 seconds, and then comes back fine. It's not that bad, but it seems a bit odd. This is just a minor annoyance -- the other two problems are more worrying.
I've attached a zipped folder containing the reports from the SF Diagnostic Tool.

I hope someone can help me. I'd be really grateful.



Not sure if this will help, but the system has frozen twice in the past few hours, and this error occured both times in the event viewer:

Session "Microsoft-Windows-Setup" stopp... Read more

A:System Freeze - SF Diagnostic Files attached

**** this I'm getting a Mac

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Answer Match 58.8%


PC Info :

X64 Windows 7 (full retail)
The system is around 3.5yrs old.
OS is around the same.

I have been getting quite sporadic and random BSOD's over the past few weeks. The last piece of hardware I installed was 2x2gb sticks of ram which I installed in November 2011.

The only real other hardware/software I installed recently was a Logitech webcam, which I uninstalled yesterday but still received an IRQL_NOT_LESS_OR_EQUAL BSOD this morning around ten minutes after powering up.

I have received other BSOD errors such as :


I have the Blue Screen Viewer and all the errors point back to NTOSKRNL.exe with various addresses, so they don't tell me much.

I have updated the drivers to everything I can think of. I have ran memtest for a long time on all four sticks and then each stick seperately and they passed without any issues.

I also ran CHKDSK and that came back with no bad sectors etc.

On certain BSOD or freezes, the pc will not want to boot back into Windows straight away. The fans power up, I can feel the HDD whirring, but I get no BEEP and no signal to the two screens I have.

I've attached the required files as per the BSOD posting instructions. If anyone can help please do, as this is massively frustrating.

Thanks in advance.



A:Random BSOD's with no real pattern. Required files attached.

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows

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Answer Match 58.8%

Hello all, I am new here but am so far extremely impressed with the members know how and courtesy in helping others.

For quite some time now I have been experiencing blue screen crashes randomly.

I have little programs installed and most regularly use the computer for playing WarThunder and occasionally Battlefield 4. Although sometimes the BSOD occurs just browsing the web, or even at idle! There is no frequency attached to the issue with sometimes hours or sometimes days passing without incident.

It is also worth mentioning that quite often after a crash, my machine will just go into an infinite boot loop without ever reaching POST or BIOS. This continues until I cut the power and restart, in which case it may do the same again an indefinite amount of times, or just spring into life as normal.

I have not tried any overclocking and temperature monitoring software shows perfectly acceptable readings throughout.

The crashes got so bad about 6 months ago that I gave up using the machine, I would now like to get to the bottom of the issue so have started the fault finding process.

I will attach the minidump files as far back as they go (as I said, some months now).

If there is any further resources I could share to help anyone who knows what they are looking for I would be more than happy.

Lastly, I am semi proficient in computing and my machine is home built. I accept switching out hardware may be needed.

EDIT: I have used Command Prompt to run a SFC /scannow but it ha... Read more

A:Random BSOD - suspected hardware related minidump attached

Here is the DM log file

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Answer Match 58.8%

I just purchased a GeForce graphics card with 128mb. I installed the new
driver but under DirectX Diagnostic tool under ?display? it says aprox total
memory n/a and under the ?main driver? it says tsirchnl.dll this is not the
driver I installed and it should say 128mb on total memory.

But under device manager it has the correct driver and shows the correct

I looked for DirectX under uninstall program but couldn?t find it. I thought
if I uninstalled it then reinstalled it would show the correct information.

Is this a problem with DirectX? Does anyone have an idea?

Please help


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Answer Match 58.8%

Hey, does anyone know of any free system diagnostic tools that would help me find out if something on my computer isn't cooperating with another?

A:System Diagnostic Tool

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Answer Match 58.8%

OK I have windows vista and every time I try to run the memory diagnostic tool it always freezez at 8% overall and 16% on the first half of the test I run it on a restart and the next time I start up my computer any ideas why and it says no error detected as of yet

A:memory diagnostic tool

I don't know unless the CPU is overheating -- but try creating a Windows independent diagnostic using Memtest.

Beginners Guides: Diagnosing Bad Memory
Memtest86 - A Stand-alone Memory Diagnostic

>> And why are you testing the memory -- are you getting any BSODs or freezes otherwise?

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Answer Match 58.8%

I ran the Windows XP diagnostics tool and got an error message saying there is no diagnostic utility found...
what does this mean ?

A:Ran Dell Diagnostic Tool

Hello,If it is one thing that I have noticed from working on Dell computers, it is that most of them use the tools provided by Dell a little differently from model to model. Especially if your PC is a few years old. You may need to insert one of the disks that came with your PC, if you have one that is a couple of years old. The newer Dell's don't come with any of the disks unless you beg them, and pay $10.Most of the newer Dell's that have the diagnostics onboard, are generally accessed like this.1. Turn on (or restart) your computer.2. When the DELL? logo appears, press F12 immediately.3. When the boot device list appears, highlight Boot to Utility Partition and press Enter.4. When the Dell Diagnostics Main Menu appears, select the test you want to run.Hope this helps,nos

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Answer Match 58.8%

I have a Samsung SV 320 3n HD in my 2003 HP Pavilion a320n windows xp desktop and according to an old Samsung web page I found that the HD diagnostic scanner to use for this HD should be HUTIL. I have tried both the iso version on a CD and the .exe version on a floppy and I couldn't get either to run. They both get to the first screen and don't go further. All the Samsung computer stuff has been bought out by Seagate and there is no support for this old drive or even a download for HUTIL on the Seagate website.. Can someone recommend a HD diagnostic scanner that might run on my old machine? Right now, I can't get it to boot in normal or safe, can't do system restore, or go bsck to last known good config, but I can boot with standalone virus scanners and have run several different ones without finding anything serious. I really just now, want to find a HD diagnostic tool I can run and get a report of some kind on the condition of the HD

A:need hdd diagnostic tool for Samsung SV 120 3n HD

hi ,i found this download at majorgeeks .com just click on one of the download selection links

3 more replies
Answer Match 58.8%


I've posted something that i've learned about this tool and i hope for a better solution cause my webcam has not working properly as usual. Please help me

Thank you

A:diagnostic tool solution

Please explain this:


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Answer Match 58.8%

does win 7's memory diagnostic tool always takes a long time from 21% to 22% on extended run? standard, short tests finish quickly i can run 2/3 tests in no time at all

A:memory diagnostic tool

it does on mine , i thought originally it had hung on me but it eventually moved on it does it everytime so im assuming that particular test takes a while

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Answer Match 58.8%

Hi. I have had my PC perfectly running since 2010. I have played all kind of video games with no problem with my GXT 580. Recently I hired and installer to add more ram to my PC and a SSD drive. He tried for a lot of time to install the additional ram and did some stuff on the bios with no avail. He then told me that he was going to leave the PC at that (with the original ram) and installed the SSD. Everything was great and I have been using my PC for almost 6 months without problems. The problems started last week when I decided to play again some video games. Whenever I was playing games (Planet Side 2 or GTAIV) then the infamous BSOD appeared. I think that if I never played any video games (since the new installation) I would have never experience the BSOD. I highly suspect of something the installer did. Please, please help me!! Thank you so very much!!!

A:Please, please help! SF Diagnostic Tool uploaded

Update your BIOS.

Versi?n y fecha de BIOS Award Software International, Inc. FB, 24/08/2010
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Update your Samsung SSD's Firmware.

Update XBox USB wireless controllerdriver (must) from Software Downloads | Microsoft Hardware

Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Let us know it the problem persists or not.

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Answer Match 58.8%

When I type "dxdiag" in the run box in the start menu, the tool loads half way and then a notice appears saying that DirectX has to close. When I go back to run DXDT again I get a message when it is in the middle of loading asking me if I want to bypass DirectShow, and that there was an issue with DirectShow last time I loaded DXDT. Does anyone know why this is happening, what it means, or how to fix it? Any helpful response would be appreciated greatly.


-Windows Vista Home Premium (never used to have this problem with XP)

-Nvidia 8800GTX - Driver Date = 3/2/2007 Driver Version =

A:DirectX Diagnostic Tool..

Also, I am not sure if this problem is causing or at all related to the Steam games issue I am currently having when I start my Steam games and the main menu goes black...

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Answer Match 58.8%

In trying to diagnose a pesky problem with my computer I ran across a handy little tool from windows that checks your RAM modules for errors. You can find it at:

Hope it helps.

A:Windows RAM Diagnostic tool

theres another here

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Answer Match 58.8%

I've experienced some strange events on my computer and I thought the first thing I'd do is run some disk diagnositc tools. I have five physical disks:
C: system/program disk
D: backup of C
E: data disk
F: backup of E
G: Spare disk ... using as 2nd backup of C

Since C & D are Western Digital devices, I downloaded one of their LifeGuard Diagnostics: DLGDIAG for Windows, and ran the "Extended Test" against C, D, and G. All passed. The control panel says that SMART status is not available -- I forgot how to turn that on (as far as I know, it should work with all five drives).

Any hints on a more demanding disk test that would not wipe the disk clean ... I do not want to have to reinstall my software because of the test. For what it is worth, I'm using Acronis True Image to make image copies of C to D and G.

Suggestions appreciated!

A:Need Disk Diagnostic Tool

The disk manufacturer's tests are, in my opinion, the right ones to use.

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Answer Match 58.8%

I'm resurrecting WDT for Win 10, it's been quite useful at Eightforums - but Win 10, especially with digital entitlement, has different needs.

I uploaded a beta at github for those that would like to test and give feedback in terms of what is required etc. The thing at EF was I was one of few interpreting the diagnostic report, so making the report itself more user friendly is one of the main things we need to sort out.
The current report is almost verbatim what Windows' licensingdiag.exe utility produces.

NB Office is phase 2 so that will not be a priority right now.

Releases · Superfly-Inc/Windows-Diagnostic-Tool · GitHub

PS It also needs a new name.

NB: It may hang on first use - if so close and restart... it's a known bug.

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Answer Match 58.8%

I have a Logitech MX300 with wireless 3 button mouse.
The left, right and scroll wheel work fine, the center button doesn't seem to work at all.
I have the latest version of SetPoint and tried setting it up with different key mappings but to no avail.
I'm not even sure if it's working.

Is there any diagnostic tool that will show me when I push a button that it's being activated?

I first tried to get it to work in WOW(World of Warcraft) but no luck. I then realized it doesn't even seem to work outside the game. I mapped the button to be an 'X' and opened a text file. Pressing the button resulted in no action, no X's.

I'm running Win7 64bit.

Any ideas or info about a tool?


A:Is there a Mouse Diagnostic tool?

I have found that when one button stops working, it usually means that the mouse has gone bad. I think that Logitech warranty is 5 years, and when I sent them a message about a mouse limping like yours, then sent me a new one, without even returning the old one.

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Answer Match 58.8%

Hello everyone.. Ran across this link

in another (GASP, CHOKE) forum and thought I'd post it here for review/ comments.

I used the download file to create a boot floppy which runs the diagnostic. You also have the option of burning it to a CD.

One advantage I see over other memory diagnostics I've used, is this one runs it's test sequence (a set of 8) continuously until you stop it. This allows one to run a repeateitive test sequence over an extended period of time (like over night) and have a better chance of detecting an intermittent fault.

Check it out

A:New Memory Diagnostic Tool

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Answer Match 58.8%

Hello guys, can you help me please I need to know what this test do and what its mean:
PS: Sorry for my bad english. :)

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Answer Match 58.8%

Can a software firewall be used a diagnostic tool in check the security of a system ?

A:Can a firewall be used as a Diagnostic Tool ?

Not really that I know of but what are you trying to find out

the only think it can do if set correctly is warn you of anything attempting to go on the net

it won't tell you if it's good or bad just that it is connecting

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Answer Match 58.8%

Running Win.XP Home version 2002 Service Pack 2
Have lost Diagnostic tool Hot fix (KB914440 )
When trying to re-install I get following message

(Failed to Migrate Dependent Packages Win Xp)
Running Rogers H.S. Internet Connection
Internet Explorer V. 6.0
Outlook Express

AMD Athlon (TM )XP 2400+ 1.49GHz
512 MB of RAM.
Any advice appreciated.

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Answer Match 58.8%

I've been getting the BSOD for almost a month now. It's just at startup which usually leads to a couple restarts and then everything works perfectly fine. Sometimes my .exe's don't work, sometimes my USB ports aren't recognized, and sometimes it just flatout freezes. But again, after a couple restarts everything goes back to normal. Anyway, I'm trying this tool and hopefully it works!

Here's my event info:

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2013-09-28T18:43:45.507608800Z

EventRecordID 853163


- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Fuzz-PC

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 26
BugcheckParameter1 0x41790
BugcheckParameter2 0xfffffa8004b98040
BugcheckParameter3 0xffff
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

A:SF Diagnostic Tool attempt

We have got a hint that you faced a stop 0x109 on 08/08/2013. No hint of any stop 0x26 as you stated.

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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Answer Match 58.8%

my windows media play wont work it just freezes and i cant close it down,i cant play games i get a curser surrounded buy a black screen.

i run the dirextX diagnostic tool and get the following messages.

Dx Diag has detected their may have been a problem accessing the system information the last time this program was used. would u like to bypass the system information this time.
yes / no

i revieve the same messages for direct sound and direct music.
whats going on. can anyone help me please

A:directX Diagnostic tool

16 more replies
Answer Match 57.96%

Getting the dreaded BSOD. Not sure what to do next.



A:BSOD DMP file attached

Quote: Originally Posted by ChrisAVI

Getting the dreaded BSOD. Not sure what to do next.



Related to Bs_def.sys with description Default BIOS Flash Driver is a driver file from company AsusTek Computer Inc.

Did you attempt to flash the bios?
Old drivers needing updating.

cdrbsdrv.SYS 2/20/2006 5:15:35 AM fffff880`01458000 fffff880`01466000 0x0000e000 0x43f996c7
snapman.sys 2/15/2007 5:27:16 AM fffff880`01bb6000 fffff880`01bed000 0x00037000 0x45d43584
ADIHdAud.sys 1/16/2009 9:58:36 AM fffff880`04370000 fffff880`043e8000 0x00078000 0x4970a09c
xcmemx64.sys 3/10/2009 5:00:36 AM fffff880`0442f000 fffff880`04492000 0x00063000 0x49b63a44
xchalx64.sys 3/10/2009 5:01:13 AM fffff880`05843000 fffff880`05df6000 0x005b3000 0x49b63a69
xcbdax64.sys 3/10/2009 5:02:54 AM fffff880`04600000 fffff880`04634980 0x00034980 0x49b63ace
ALSysIO64.sys 4/19/2009 2:41:04 PM fffff880`08231000 fffff880`08239000 0x00008000 0x49eb7e50
spldr.sys 5/11/2009 11:56:27 AM fffff880`01bae000 fffff880`01bb6000 0x00008000 0x4a0858bb
PxHlpa64.sys 5/15/2009 4:43:06 PM fffff880`010b5000 fffff880`010c0e00... Read more

7 more replies
Answer Match 57.96%

The BSOD has been happening multiple times a day when i am doing different things. I was just playing minecraft and it started to happen. Other times it's when i'm watching a movie.

A:BSOD happens a lot. File attached

Looks like a driver. Take driver verifier to help us ascertain which one.

Driver Verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't... Read more

1 more replies
Answer Match 57.96%

I've been getting BSOD whenever my laptop tries to play youtube videos and mpeg-2 types of videos in Windows Media Player.
I've already tried updating my graphic driver from Asus' support center, but when I tried to play it after, they say that my graphic driver crashed and managed to recover. Then when I try playing a vid again after shutting down/restarting, it happens again. It's been going on for more than three months now. :c

? ASUS Notebook K42JY
? OS - Windows 7 Home Premium x 64bit
? OS came pre-installed on system
? Age of system (hardware) - I'm not sure, but I bought the laptop a year ago.
? Have you re-installed the OS? No.
? Intel(R) Core(TM) i5 @ 2.67GHz

Help is very much appreciated, thanks!
Oh, also, my keyboard shortcuts - the one you have to press on the 'fn' button to use, not sure what they're called - are also unusable. It worked fine until yesterday.

Please help, and thank you!

A:BSOD, file attached.

See if updating ATI video drivers from ATI helps -

7 more replies
Answer Match 57.96%

im getting really irratated.
ive install windows vista 5 times now thinkin it would solve it.
i got Windows Vista Ultimate SP2
ruin Intel core 2 duo processor E7500 @2.93 ghz & 2.93 ghz
5gb mem ram
nvidia geforcee 9800 GTX+

ill attach Memory DMP file

pleease let me know what i can do or what causing this error
im seriously getting tired of installing windows vista so many timees..


A:Bsod!! Please help!! Dmp file attached

16 more replies
Answer Match 57.96%

I ran the extended test overnight and this morning it had rebooted into Vista. The problem is that there are no results in the toolbar to be viewed as the tutorial said it should be. Where can I view the results of the memory test?

A:Memory Diagnostic Tool Problem

Which memory test, which tool, and which tutorial? I'm presuming that you're using the built in memory tester - and it should've given you a notice if it passed the test or if it found any problems. If you didn't get a message, then I'd suspect that the test terminated abnormally - so you'll have to run the test and see if you can get a message from it (or see when it terminates). This'll involve a lot of boring, staring at the screen - but I've found not evidence of a log file or results page that will be displayed.Here's a link to the BC tutorial on the memory test:

3 more replies
Answer Match 57.96%

A disk diagnostics program pops up when I try to boot a Windows XP computer. I'm unable to use task manager and the program even pops up in safe mode preventing me from downloading a fix. Is there any way around this program without having to reinstall windows?


A:Disk diagnostic tool blocking everything

16 more replies