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BSOD error Ntoskrnl.exe win 7 Pro 64 bit laptop HP folio 9470m

Q: BSOD error Ntoskrnl.exe win 7 Pro 64 bit laptop HP folio 9470m

hi everyone, i have a trouble with my laptop HP folio 9470m win 7 Pro 64 bit. that's about error BSOD of my laptop . Please help me, thanks so much

Attachment 341519

A: BSOD error Ntoskrnl.exe win 7 Pro 64 bit laptop HP folio 9470m

Please continue on your previous thread.

http://www.sevenforums.com/bsod-help...exe-87f7e.html

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Answer Match 98.4%

Hi everyone, I have a trouble with my laptop HP folio 9470m win 7 pro 64bit . Please help me , thanks so much
 

A:Ntoskrnl.exe cause BSOD laptop HP folio 9470m win 7 pro 64bit

Try testing the hard drive and the memory. To test the hard drive go to Computer and right-click on the C drive, select Properties, tools, check now. Set a disk check on the next start up. Let the check finish. To test the memory go here:
http://www.memtest.org/
Download version 5.01 and burn it to a CD or DVD. Boot the laptop with this disk and run Memtest86 for at least 7 passes. No errors are allowed...
 

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Answer Match 100.38%

Hi Guys.

I have a fresh image of Windows 7 on my laptop but it will crash frequently when connect to a VPN.

I have only tested this over WIFI and have yet to test over a wired connection.

I have attached the correct file but I think some files may be missing as I can't seem to get the Diagnostics Tool to do a full run through.

Any help would be appreciated

A:BSOD When Using VPN on HP Folio 9470M

Hi BinaryStar0647.

Your BSODs are caused by Sunbelt Personal Firewall driver, a regular BSOD causer which is disconnected from the market from December 2011.

Seeing your files I realized that the drivers are used by some other thing, GFI Software Firewall.

ITEMVALUEName [00000016] GFI Software Firewall NDIS IM Filter MiniportAdapter Type Ethernet 802.3Product Type GFI Software Firewall NDIS IM Filter MiniportPNP Device ID ROOT\SB_SBFWIMCLMP\0000Driver c:\windows\system32\drivers\sbfwim.sys (5.2.51.0, 117.78 KB (120,608 bytes), 15/08/2013 10:37 AM)
And it is the driver that is failing here.

Code:
fffff880`0358c670 fffff880`00df2110Unable to load image \SystemRoot\system32\DRIVERS\SBFWIM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SBFWIM.sys
*** ERROR: Module load completed but symbols could not be loaded for SBFWIM.sys
SBFWIM+0x1a110
And not alone, but with other components too.

Code:
fffff880`0358c408 fffff880`046aadd3Unable to load image \SystemRoot\system32\drivers\SbFw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SbFw.sys
*** ERROR: Module load completed but symbols could not be loaded for SbFw.sys
SbFw+0x11dd3
I would suggest you to uninstall GFI Software Firewall.

Let us know the results.

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Answer Match 85.68%

Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

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Answer Match 85.68%

HiNot sure if my post was noticed as posted over weekend and got no reply so I'm trying again.Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

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Answer Match 84.84%

We have 2 x Folio 9470m notebook. 1st has 8GB of memory with the upgraded ram using https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT451S6AFR8A&rk=20&rc=module  The 2nd only has 4Gb of memory and want to upgrade - I found this other memory cheaper - https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT351S6CFR8C&rk=20&rc=module  My understanding is the main difference is the what I already have is the Low Power (1.35V vs 1.5V). Does anyone know if Folio 9470m will work with this 1.5V version of the memory? Thanks for your help.

A:PC3 vs PC3L memory for Folio 9470m

From the Service Manual: Two customer-accessible/upgradable memory module slots DDR3 PC3-1600-MHz dual channel support Supports 16384-MB of system RAM in the following configurations: ? 16384-MB (8192-MB×2) ? 8192-MB (8192-MB×1 or 4096×2) The specified memory is 1.5 volt. DDR3L will run at either 1.35 or 1.5 volt but I generally avoid mixing voltages. That is why the DDR3L is working for you and I assume you have 2 of the same in the laptop with 8 gigs.  Can you figure out what is in the 4 gig machine now? I would not mix voltages or density...i.e would not have one module with 8 black blocks and one with 4. Try to match the existing 4 gig module is what I am saying...not the exact brand of memory but the characteristics of it. 

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Answer Match 84.84%

I just recently purchased a Samsung 500GB SSD and I want to add this drive to my existing storage on my HP EliteBook Folio 9470m. The laptop currently has 256GB of SSD stock on it and I'd like to add an additional 500GB. I see that there is a connection that I'm missing. Anyone have the exact part that would service this connection?  Or try this link if pics don't show up  Pictures of what I'm referring to on my notebook  Thank you all!!  

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Answer Match 84.84%

hi can someone help me please with bios password for my folio 9470m i cant remember it plzz someone help me 

A:Hp folio 9470m Bios Pass

Hi @ARtan-Krasniqi? Welcome to the HP Support forum. Thank you for posting ! Folio is a lovely business class notebook. Most business class notebooks (including yours, Elitebook and Probook, etc...) have better security than consumer class computers. You will have to contact HP Support for business for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html  HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password.  Hope this helps. Let me know if you face any issues.

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Answer Match 84.84%

HI, I have an EliteBook Folio 9470m running WIN 8.1 Ent 64-bit. I have an issue with the Touchpad not working. I have installed the latest driver (sp66111) from HP Support and as a result only the PointStick and associated buttons work and not the Touchpad. Has anyone experienced this and if so what is the fix please? Incidentally, the Touchpad was working at one stage on this OS and ceased to work afterwards. I have re-stalled the OS from scratch withpout success either. Thanks in advance, Vik

A:Folio 9470m Touchpad Not Working

The touchpad might be turned off.Double tap on left top corner of the touchpad to activate/deactivate the pad.Also goto Control Panel>Mouse>Device Settings> Click on the touchpad/Luxpad>Click settings and check the settings.If this dosnt resolve then reinstall drivers from hp.com or from Recovery Manager.Using Recovery Manager to Restore Software and Drivers:http://support.hp.com/us-en/document/c03430118

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Answer Match 84.84%

What's the Max SSD I can upgrade go on HP Elitebook folio 9470m . i7 -3667u, 8gb ram ?

A:Max ssd upgrade for HP Elitebook folio 9470m ?

256Gb is the tested capacity.I would expect it to work with greater capacity though.here are the quickspecs:http://www8.hp.com/h20195/v2/GetPDF.aspx/c04111459.pdf 

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Answer Match 84%

Hi, after updating my HP Elitebook Folio 9470m to Windows 10 Pro 64, I am no longer able to shot down the PC.Every time I am trying to do a shot down, the windows screen turns into black for a few seconds and than reappears.I already did install the BIOS update version F.62 REV: A PASS: 1, as someone on the net said a BIOS update would help.Unfortunately this was not a solution. Thanks for your help

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Answer Match 84%

Hi all,  I have a quick question. Recently I bought HP Folio 9470m from my friend. It came with HP original charger 18.5V | 3.5A 65W but when I looked under the battery on my laptop it says 19.5V | 2.31A  I google about replacement charger fo Folio 9470m and there is allot of it with 18.5V | 3.5A 65W.  My question is, how can I be sure tahat this is the right charger? If it is not, can this diference in Voltage damage my laptop?  













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A:Right charger voltage and amperage for HP Folio 9470m

MaxLAB wrote:Hello banhien, thank You for Your fast reply. Product number is: D3Q03AWHi, Thanks. I can see part # from your photo. It is not a right part, no idea what is it:               http://partsurfer.hp.com/Search.aspx?SearchText=608425-002 but this one            http://partsurfer.hp.com/Search.aspx?SearchText=609939-001 is used for more than 200 products and I can't find yours on the list. Regards.

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Answer Match 84%

I bought this second hand HP Folio 9470m Elitebook and I am stuck at the BIOS password. I cant install an operating system on it as the secure boot is on and to disable it i need to entyer BIOS. Please help. I havent tried the password as i dont want it to be locked. I can provide the seriel number if required. Thanks heaapsss in advance.

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Answer Match 84%

I cant Update My Hp Foilio 9470m Bios Driver he ask me to enter the password i try my adminitrator password but its not working my biomatric sensor not working for troubleshooting biomatric sensor i need to update my bios driver but i cant do this without password  is any one there who help me plzz.....

A:Hp Folio 9470m Bios Password Missing

@Us123 For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. REO

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Answer Match 84%

I am the owner of a used Elitebook Folio 9470m laptop that I procured from my friend. It is very lightweight laptop, and I really love it.Unfortunately, the laptop came with admin password on the BIOS. I already contacted him, and he has no idea what it is. This was his father laptop, and he also has no idea about it. So, I'm left here with this laptop, but no way to tinker around with the BIOS. Obviously this isn't good!All sources lead me to this area where can I contact HP support to try to solve my problem.  I opened up two cases.  First one, case ID 4779632926 and did not get response. Second, 4779725521 and this is response i got. " I  really apologize for the inconvenience, unfortunately we will not be able to support this case."  I tried to reply to this case with subject <4779725521> and then I received message that case is closed. We are sorry, but we were unable to process your request.

The Case with ID "4779725521" is closed or does not exist and cannot be updated. PLS if there is any chance to solve this, let me know.  I can provide any information you need. Thank you.

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Answer Match 84%

Hi, I work in tech support for a company and one of our enterprise laptops mysteriously has lost its "tattooed" information.  The user who had this laptop left the company and when we went to wipe it we discovered this issue.  Upon starting the machine the HP splash screen has in red text on the top left of the screen "Manufactoring Program Mode set 1 of 10" after the splash screen a "Product Information not Valid" screen appears.  It reads: Product Information not validThe following product information programmed into the system board is missing or invalidSYSTEM BOARD (00A)Product Name Product Serial NumberProduct SKUProduct FamilySystem Board CT NumberENTER - Continue Startup For more information, please visit: www.hp.com/go/techcenter/startup I know that there is an HP utility tool to "tattoo" this information back onto the machine.  As an enterprise that uses 95% HP equipment (our monitors, mouse, keyboards are the only non-HP equipment) I think that the tech support deserves these types of tools to troubleshoot issues.  Sure the machine boots normally if you hit enter, but it's alarming/scandalous to be presented with that product information not valid screen when powering on a machine.  Bonus points to whoever can provide some reasoning as to how this occurred.

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Answer Match 84%

Hi, Appreciate if you can propose workable WWAN Card module that can operate and have the 4G/LTE functional in Malaysia. I'm using the HP EliteBook Folio 9470m with Windows 10 Professional (64-bit) installed on-board. I hv surf through and the only recommended WWAN Card is HP hs2350 HSPA+ Mobile Broadband Module which limited to 3G coverage. Is HP lt2522 LTE/EV-DO Mobile Broadband Module- U.S. only* (no Win 8 support), workable in Malaysia i.e,  Kuala Lumpur?  Rgds,Firdaus

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Answer Match 84%

Hi Team, I need Need SC.BIN file for HP EliteBook Folio 9470m Ultrabook. My Product Number is: D4R81UC#ACJ Kindly help me. Thanks,Abhiram

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card reader in hp folio 947m not work in windows 10 

A:Folio 9470m card reader issue in windows 10

@zubair044? Try installing this. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_166654_1&swEnvOid=419... REO

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Answer Match 82.74%

I am experiencing the following issue and hope that someone in the forum as an idea / suggestion. When I have the screen connected via via display port cable with the docking station and I have my laptop docked, I dont get any signal and the screen keeps black. This is independent of the Operating System - I used Windows 7, Windows 8. When my laptop is docked but I attach the display port cable directly to the laptop it works without any problem. I have also realized that with other displays 23'' or 24'' the setup with the docking station works without a problem. So it has to be a cominbination between UltraSlim Docking Station and ZR2740w screen. Any advise what else should be tried?











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A:HP ZR2740w and HP Folio 9470m / UltraSlim Docking Station

Update:  After calling HP technical support I and being bounced among various clueless offshore tech support reps, I finally landed on the US-based workstation support department.  Justin looked up the problem and identified it as a known issue and is replacing my monitor cable with one that HP says will work.   Also, in the meantime there is a workaround that I had figured out.  If you don't use the displayport port on the ultraslim docking station but pug the cable directly into the computer it works fine.  There is some inconvienence associated with this as you have to plug it in every time you dock and unplug it every time you undock (and of course the cable always falls behind the desk while you are doing this), but it is okay as a solution while I am waiting for the new cable to arrive.  Will update this post after it arrives and report whether it works.

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Answer Match 82.74%

when I connect the laptop to the power network 220V or the battery laptop switches on itself (without push the power button).How Fix it?

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Anyone with a clue on how to solve this problem

A:hp notebook folio 9470m product information not valid

Can you take a picture of message?




I am an HP employee.

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Answer Match 82.74%

Gurus, Will someone help me in getting the Bios Administrator Password for my HP EliteBook Folio 9740 with SN: CNU313CK1B Appreciate your help Regards,TR 

A:Bios Administrator Password for HP EliteBook Folio 9470m

Hello Tejas, We would need the screenshot of F1 screen. To generate smc.bin file. best is contact HP chat support or phone support and send the f1 screenshot, they will generate in 10mins and provide it to u.




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Answer Match 82.74%

Anyone with a clue on how to solve this problem

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Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

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Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

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Answer Match 81.9%

Hey I cant install driver of bluetooth and mobile broad band for my HP folio 9470m in windows 10 64 bit OS plz help me out i try windows 8.1 drivers but they did not work.

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Answer Match 81.06%

So i'm using a Folio 9470m at work on a 2013 Ultraslim Docking station with 2 Display Port connectors, but if i attach two screens to those it only displays them as one device and mirrors the image on both screens. Furthermore if i go into the screen and resolution settings, both identify as screen 1, but i can set 3840x1080 instead of 1920x1080 and at that moment the picture will span over both screens as one. The downside to this is that the login screen, windows i open for the first time, they're all gonne appear in the middle where the bezels are, it handles them as one bigger screen and not as 2 screens that extend each other. I need them to be detected as 2 seperate screens, and so far i have had no success. Has anyone experienced this or knows a solution? I really don't want to connect the second screen via VGA. Can the folio handle 2 display port connections on a dock? Is this maybe the cause?

A:Folio 9470m DUAL Display Port on HP 2013 Ultraslim Docking S...

As far as I know the  Folio 9470m doesnt support more then one external display.  I think you can verify this by having a look at the quickspec document for the model.

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Answer Match 63.84%

Hey guys so I've been getting some random BSOD errors every few days or so. I usually leave my computer on when I am at work or sleep and either when I come home or wake up my computer is off. So I turn it on and it says that the computer didn't shut down properly when I start up. I downloaded the BlueScreenView and noticed I've had some BSOD three times within 10 days. One was a PAGE_FAULT_IN_NONPAGED_AREA error which I believe was a RAM problem (i bought new RAM and installed it plus OCed it to 2133, but I believe it was making my system unstable so I reset the speed to default and haven't gotten that error again), but after that I've gotten two IRQL_NOT_LESS_OR_EQUAL errors related to ntoskrnl.exe. I did some research online and from what I read it could be a number of problems. I'm just not sure where to start and could really use some guidance and advice. I uploaded my dmp files for anyone who knows how to look at these.

Thank in advance.

A:Random BSOD error driver ntoskrnl.exe (address ntoskrnl.exe+74ec0)

Welcome to 7F. I'll take a look at your dumps and see if I can get you BSOD free.


One

 NETGEAR NEUTRAL WIRELESS SOLUTION

Your Netgear Neutral Wireless Solution driver has been flagged. It is quite old a could probably do with updating. Check for updates here
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff800034c88ac}

*** WARNING: Unable to verify timestamp for scmndisp.sys
*** ERROR: Module load completed but symbols could not be loaded for scmndisp.sys
Probably caused by : scmndisp.sys ( scmndisp+16d1 )

Followup: MachineOwner
---------

1: kd> lmvm scmndisp
start end module name
fffff880`0188b000 fffff880`01895000 scmndisp T (no symbols)
Loaded symbol image file: scmndisp.sys
Image path: \SystemRoot\system32\DRIVERS\scmndisp.sys
Image name: scmndisp.sys
Timestamp: Fri May 27 11:30:22 2011 (4DDF7D3E)
CheckSum: 00009C0C
ImageSize: 0000A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


Two

 HARDWA... Read more

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Answer Match 63.84%

i keep getting BSOD when playing game new graphics i dont know where to start when its comes to BSOD stuff

110414-10576-01.dmp 11/4/2014 10:48:39 PM 0x00000124 00000000`00000000 fffffa80`0af318f8 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4a63cc NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 ntoskrnl.exe+4a63cc C:\Windows\Minidump\110414-10576-01.dmp 6 15 7600 262,144 11/4/2014 10:48:41 PM is some info i dont know what else yall need

A:0x00000124 ntoskrnl.exe ntoskrnl.exe+4a63cc BSOD Error runninganygame

Please Help

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Answer Match 56.7%

Hello

I've been experiencing the BSOD on my laptop and would like to know if there's anything I can do. It started happening just once a month at first and I didn't really notice it happen but now happens almost every day. It doesn't seem to be linked to any specific action I perform but does seems linked to "ntoskrnl.exe". I've not added any new hardware, except I did replace the battery recently, I can't remember the date I started using the new battery but the BSOD happens with the old one as well.

so far I have tried:
- performed a system restoring as far back as I could, but I could not restore as far back as the earliest crash this year.
- I reinstalled HP update, which updated my drivers and I manually checked they are up to date.
- uninstalling any programs that were installed around the time the crashes started.
- running a deep antivirus scan from bitdefender's own equivalent of safe mode
- checking the hard disk for errors

I haven't experienced the BSOD in safe mode but haven't spent enough time in safe mode to be sure it will not happen.

please let me know if you have any suggestions and if there is anything else I can provide,

Many thanks,

Simon

A:BSOD HP laptop ntoskrnl.exe

Hi there,

It seems part of the cause is BitDefender,


Code:
Unable to load image \SystemRoot\system32\DRIVERS\avc3.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avc3.sys
*** ERROR: Module load completed but symbols could not be loaded for avc3.sys
avc3+0xf904
Driver Reference Table - avc3.sys

For the time being, uninstall your Anti-Virus,

AV Uninstallers

And Install Microsoft Security Essentials which we know doesn't cause BSOD's.

Then there are a few instances of your graphics driver,


Code:
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
nvlddmkm+0x254c35
Which is from 2012,


Code:
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Thu Feb 09 18:02:58 2012 (4F347AD2)
CheckSum: 00D075A7
ImageSize: 00D1E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try uninstalling just the driver from device manager,

Uninstall Device and Device Driver

Restart and let windows install a new driver and see if that helps.

3 more replies
Answer Match 56.7%

Hello guys, I bought new Acer Asprire V3-771G laptop week ago. But I getting a bsod about 5 times a day. Tested RAMs with mestest86+. Checked Hard disk with Hard Disk Sentinel Professional 3.30, everything looks ok. Tried to update all drivers, BIOS, rewrite windows, no help here. I am using microsoft security essentials. Any ideas?

Extra info: before updates all BSODs were about ntoskrnl.exe+7efc0. After updates it is caused by address ntoskrnl.exe+705c0
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.256.1
Locale ID:1033

Additional information about the problem:
BCCode:9f
BCP1:0000000000000003
BCP2:FFFFFA8008377A10
BCP3:FFFFF80000B9C3D8
BCP4:FFFFFA8009903010 (P.S. other time BCP4 was FFFFFA800EB0E810)
OS Version:6_1_7601
Service Pack:1_0
Product:256_1

Files that help describe the problem:
C:\Windows\Minidump\021013-17706-01.dmp
C:\Users\tomy\AppData\Local\Temp\WER-68468-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

http://mightyupload.com/m69b0dzfj1j5 there are my last 4 minidups. 2 of ntoskrnl.exe+7efc0 before updates and 2 of ntoskrnl.exe+705c0 after updates.
 

A:BSOD new laptop. ntoskrnl.exe

Hello tomy888 and Welcome to TSG!

Please go to C:\Windows\Minidump. Copy that folder to the desktop and compress it with Winzip, Winrar or 7-Zip. Now upload it to this post. How To: Click Go Advanced and scroll down to Manage Attachments.
 

1 more replies
Answer Match 56.28%

Hello,

I'm having blue screen errors on my Laptop which is only a couple weeks old and otherwise running fine. The BSODs aren't that many, maybe once a week while using the computer daily. Once it apparently was caused by me plugging in my USB mouse. Already did a memtest and chkdsk without result. Diagnostic tool files are attached. Any help is greatly appreciated!

A:BSOD in ntoskrnl.exe+7f1c0 on new Laptop Win 7 64 bit

Hello,

It looks like the first two BSODs were caused by old Razer mouse drivers. Install updated ones from here: Razer Support


Code:
copperhd.sys Tue Nov 10 02:50:17 2009 (4AF91B39)
The last one may have been caused by hardware. Try running the three Prime95 tests: Hardware - Stress Test With Prime95

...Summary of the dumps:

Code:

Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Aug 5 05:57:28.338 2012 (UTC - 4:00)
System Uptime: 0 days 0:01:04.368
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by : copperhd.sys ( copperhd+16c9 )
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: razerhid.exe
FAILURE_BUCKET_ID: X64_0x50_copperhd+16c9
BiosReleaseDate = 04/20/2012
SystemProductName = Aspire V3-571G
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Jul 26 15:20:29.268 2012 (UTC - 4:00)
System Uptime: 0 days 0:01:24.298
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by : copperhd.sys ( copperhd+16c9 )
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: razerhid.exe
FAILURE_BUCKET_ID: X64_0x50_copperhd+16c9
BiosReleaseDate = 04/20/2012
SystemProductName = Aspi... Read more

9 more replies
Answer Match 56.28%

Hello,

I have a Lenovo IdeaPad Y580 and I recently got a blue screen while it was idle last night.

It is caused in address ntoskrnl.exe+6f400.

Specs:
Windows 7 Home Premium 64-bit
Intel Core i7-3630
Intel HD 4000 + Nvidia GeForce GTX 660M (switchable graphics)
1TB HDD
8GB RAM

Any help here?

Attached is the log.

Thanks,
Greatdrift

A:BSOD While Laptop Was Idle, ntoskrnl.exe

I'm still having the same issue and now my laptop is also freezing from time to time. My have to get it replaced within the next month or two.

8 more replies
Answer Match 56.28%

BSOD everytime i use bittorrent to download. please help me... im having this problem for a couple of times already...

Dump File; 072811-26301-01.dmp
Crash Time; 7/28/2011 10:38:35 PM
Bug Check String; PFN_LIST_CORRUPT
Bug Check Code; 0x0000004e
Parameter 1; 00000000`00000007
Parameter 2; 00000000`00032570
Parameter 3; 00000000`00000001
Parameter 4; 00000000`00000000
Caused By Driver; ntoskrnl.exe
Caused By Address; ntoskrnl.exe+71f00
File Description; NT Kernel & System
Product Name; Microsoft? Windows? Operating System
Company; Microsoft Corporation
File Version; 6.1.7600.16385 (win7_rtm.090713-1255)
Processor; x64
Crash Address; ntoskrnl.exe+71f00
Stack Address 1
Stack Address 2
Stack Address 3
Computer Name
Full Path; C:\Windows\Minidump\072811-26301-01.dmp
Processors; 2
Count Major Version; 15
Minor Version; 7600
Dump File Size; 278,336

A:having problems with my laptop w/ BSOD - ntoskrnl.exe - please fix me

Please follow these instructions:
http://www.sevenforums.com/crashes-d...tructions.html

7 more replies
Answer Match 55.86%

I recently upgrade my computer from Windows 7 Pro 32 bit to Windows 7 Pro 64 bit; so I'm pretty sure my issues are somewhat driver based.

Most of the time the BSOD's happen randomly; though some of the times are when launching games.

I'm a novice at understanding/interpreting the dump files so help is greatly appreciated.

The dmp files are attached! If you need any more info, let me know.

Thanks in advance!

Edit: Ran Windows in SafeMode for about an hour or two. Ran fine without any crashes.

A:Random BSOD, multiple error codes, error ntoskrnl.exe

Still having this problem. I uninstalled adn reinstalled all my drivers. I ran chkdsk (There was a few corruption, but they've been fixed). I ran Seatools - all tests passed. I have no idea what else to try. Any suggestions?

1 more replies
Answer Match 55.44%

I re installed my laptop a few weeks ago and installed all the HP Envy drivers recommended, when this problem started appearing. So I'm assuming it's driver related but I have no idea which.

I never get BSODs during normal use, but when I leave the laptop unattended and it goes into sleep mode, it might or might not BSOD with "DRIVER_POWER_STATE_FAILURE" or "DRIVER_IRQL_NOT_LESS_OR_EQUAL". It happens only like 20% of the time, seemingly at random.

Thanks in advance!

A:Random BSOD when laptop tries to sleep (ntoskrnl.exe)

Welcome to SevenForums.

Kaspersky antivirus is causing BSOD-s for you. Please uninstall it and use Microsoft Security Essentials at least to test.

Code:
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Usual causes: Device driver
BugCheck D1, {0, 2, 8, 0}
*** WARNING: Unable to verify timestamp for klim6.sys
*** ERROR: Module load completed but symbols could not be loaded for klim6.sys
Probably caused by : klim6.sys ( klim6+28f0 )
...
fffff800`00b9b768 fffff880`04bb411dUnable to load image \SystemRoot\system32\DRIVERS\kneps.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for kneps.sys
*** ERROR: Module load completed but symbols could not be loaded for kneps.sys
kneps+0x311d
Removal tool for Kaspersky Lab products
Recommended antivirus program for Windows 7 based on stability compared to others:-
Microsoft Security Essentials - Free Antivirus for Windows
Microsoft Security Essentials Download | Free Spyware Protection
Malwarebytes - The Free version
Good and Free system security combination.
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Update your graphic card drivers to their latest. Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; ATI. Reboot the computer if you are prompted.

Download and install drivers from the link belo... Read more

1 more replies
Answer Match 55.44%

I've tried posting this over at your sister site sevenforums, but I figure I'd post it here as well. I've had this laptop (Gateway M-2624U) for a few weeks not and I can't seem to find out why it's BSOD'ing on me.

Attached is the BSOD log, along with a picture of the program crashing. I believe ntoskrnl.exe is also preventing Windows Update from working, and making my life a living hell.

Thanks
-Dustin

Edit: here's the link to my old thread on sevenforums.com: http://www.sevenforums.com/crashes-d...hen-using.html

A:BSOD with ntoskrnl.exe. Laptop does not shut down or update.

Welcome
Your BSOD is already being handled by a member of our BSOD team. To give you additional information, here, would just make solving the problem more confusing and difficult. I
will examine your other thread and post any information that may help at our Seven Forum

EDIT: I just read the other thread, the problem seems to be solved. If you have a problem,its under warranty, make the vendor handle the problem

4 more replies
Answer Match 55.44%

I have had a problem booting up my laptop with a Blue Screen of Death error "0x0000003b" caused by "ntoskrnl.exe"

Attached is the DMP file and my system info. I apologise if I have done anything wrong, I am a noobie here.

Thanks in advance.
- Quanny.

A:BSOD booting up Laptop, 0x0000003b, ntoskrnl.exe

Hello Quanny and welcome to Sevenforums.

* When did you start experiencing these crashes?
* What diagnoses have you done so far?
* Is your computer still available for RMA?

BSOD Analyse


Code:
**************************Mon Aug 27 17:34:57.076 2012 (UTC + 2:00)**************************
BugCheck 3B, {c0000005, fffff8000354623c, fffff880058f8d70, 0}
Probably caused by : ntkrnlmp.exe ( nt!PsCheckThreadCpuQuota+8c )
??????????????????????????????????????????????????????????????????????????????????????``
**************************Sun Aug 12 16:24:34.614 2012 (UTC + 2:00)**************************
BugCheck A, {ff, 2, 1, fffff800034fccf2}
Probably caused by : tcpip.sys ( tcpip!InitializeEndpointContextFromParentContext+18 )
??????????????????????????????????????????????????????????????????????????????????????``
**************************Thu Jun 23 13:25:49.195 2011 (UTC + 2:00)**************************
BugCheck 3B, {c0000005, fffff800032c64b4, fffff88008210d60, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExAcquireResourceExclusiveLite+54 )
??????????????????????????????????????????????????????????????????????????????????????``
We usually ask people to do this command to check if Windows is corrupted. It's the most common used one to check if the Windows files are corrupted. If it'll find errors, it'll restore them.



   Tip
If you're having a custom customization layer on your Aero, it's likely to get restored to default.
Press Start | search 'cmd' | R... Read more

3 more replies
Answer Match 55.44%

Hi all,

The past month the laptop of a friend of my gives BSOD and he asked me for help.

His laptop systems specs are:

Microsoft Windows 7 Enterprise
HP EliteBook 8760w
Intel i7-2820QM CPU @ 2.30 ghz (8 CPU's)
Memory 16 gb

The BSOD appear random. Can anybody see something strange in the logs in the attachment.

Thank you all for looking at this thread.

A:Laptop random BSOD Probably caused by : ntoskrnl.exe

Out of the 3 crashdumps you provided, 2 show crashes that look like his video card drivers were involved. The drivers do look fairly old (August 24 2011) so make sure that he keeps em up to date. Other than that, I can say the crashdumps aren't sufficient enough to find exact cause right now.

Before I continue, I want to add that it's probably ill-advisable for him to seek assistance fixing a company laptop by a 'friend', and moreso when that friend is posting details of it to a public forum. Granted, there isn't anything entirely compromising of security from the JCGriff Report, but it doesn't matter. If it's company property, it should be best left to the company's IT department to resolve the issue.

5 more replies
Answer Match 55.44%

Hi

I have a 1 week old Gigabyte P55W laptop. The only programs I have installed are some games (Steam or Origin), Skype, Avast and CCleaner. Today I turned on my laptop and got the BSOD message 'windows encountered an error...'. The BSOD error was 'IRQL_NOT_LESS_OR_EQUAL'.

Following some advice I saw after a quick search I downloaded BlueScreenView and saw the error was related to ntoskrnl.exe. I have attached the dump file run by following the instructions in the Sticky on this forum. I would be very grateful for any advice - it's kind of concerning that a brand new, supposedly high end laptop is having blue screen crashes after 1 week.

Many thanks
Dom

More replies
Answer Match 55.44%

Hello, i recently got a new HP Pavillion dv6-6c50us about a week ago.

Code:
Intel Core i5-2450M
6GB DDR3 RAM (1 x 2GB, 1 x 4GB)
750GB 5400RPM Hard Drive
- x86 (32-bit) or x64 ? - Windows Home Premium 64bit
- the original installed OS on the system? - Yes
- an OEM or full retail version? - OEM

- What is the age of system (hardware)? NEW
- What is the age of OS installation (have you re-installed the OS?) NEW
Today i received a BSOD while listening to turntable.fm . For those who dont know what turntable.fm is, its like pandora, but theres DJ's that take turns playing music.
i have no idea how that can give me a BSOD.

Having only gotten this laptop a week ago, i was terrifed. So i restarted my computer and restored to a previous point and everything seemed normal, until i noticed my physical memory was at 50%+ when i had nothing open. usually it is at 19%. Windows and BIOS is reading the laptop only having 2GBs of RAM, when it has really 6GBs. So i reinsert the 4GB ram stick, and everything is back to normal. 6 Hours later, i was listening to turntable.fm again and i was able to recreate the same BSOD. im guessing the 4gb ram stick is going bad ? idk.

Heres a BSODScreen viewer dump

Code:
==================================================
Dump File : 060912-30092-01.dmp
Crash Time : 6/9/2012 12:05:17 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 ... Read more

A:new laptop, BSOD caused by ntoskrnl.exe+7f1c0?

Please follow the http://www.sevenforums.com/crashes-d...tructions.html so we can help you.

Stephen

9 more replies
Answer Match 55.44%

Hi everyone,

I'm having an issue with my new laptop running Windows 10. After increasingly short periods of time, I am experiencing a BSOD seemingly at random, with the error message "DRIVER_POWER_STATE_FAILURE". I have looked into my minidump file using BlueScreenViewer and it tells me that the ntoskrnl.exe driver causes the error, which isn't entirely useful. I have also looked at my device manager and there are no yellow exclamation marks suggesting an out of date driver. The BSOD happens more whenever I am gaming, but can crop up at times when I'm just listening to music or browsing on the internet, so I can't be sure of the cause.

That's pretty much the limit of my tech knowledge so I'm pretty stumped on what's causing the issue.

Any help you could give me would be greatly appreciated.

Thanks,
Tom

A:Seemingly random BSOD's on new laptop (ntoskrnl.exe)?

The yellow exclamation marks don't say a driver is outdated, but there are problems with the devices.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

Uninstall Daemon ToolsDownload the SPTD standalone installer and follow these steps:
Double click the executable to open itClick on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with DriverEasy, please remove them as it may cause trouble.



Diagnostics Test

 System File Check

Please try following:
Open an admin command promptCopy/paste "sfc/scannow" (without quotes) and press enterWhen it finished reboot your systemOpen again an admin command promptEnter sfc/scannow again
If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the pr... Read more

0 more replies
Answer Match 55.02%

Hi,

Have a brand new laptop, but in the last 2 weeks, I've been getting several BSOD's. Did the Dell onboard diagnostic which didn't find fault with the hardware.

The BSOD's are completely random, can't really see a pattern. When it happens, it normally happens in quick succession. Had a look with bluescreenview, but because there's so many different files giving issues, I thought I'll check here first.

Attached please find the file, or let me know if I should do anything else.

I've just enabled Driver Verifier, so will see how that goes.

Dell 17R laptop
Intel Core i7-4500
16gb Ram
ATI Radeon 8870M Dedicated / Intel HD onboard
Windows 8 SL 64-bit

Thanks!

A:Random BSOD on Dell laptop - umbus.sys and ntoskrnl.exe

Most of your dumpfiles blames Probably caused by : atikmdag.sys ( atikmdag+722feb )
This is the driver for your AMD 8870M videocard.
Because you have a Dell Inspiron 5737 you need customized drivers from Dell.
Please download the windows 8 drivers from here Driver Details | Dell South Africa

3 more replies
Answer Match 55.02%

Most nights when I close my laptop to go to bed, I wake up in the morning to either a BSOD, or the laptop will be off. I'll turn it back on to find the "start windows normally" screen, and a dialogue box asking to search for solutions to the error. This happens almost every night for the past few weeks.

I have recently reinstalled/update a lot of my drivers, but nothing is seeming to work. Any help would be greatly appreciated.

A:BSOD at night after closing laptop, ntoskrnl.exe 0x0000000A

It is caused by Netgear Geanie.

Either you may attempt to update it or you may want to uninstall it.

Let us know the results as per your decision.
________________________________________

Code:
........................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffa8039769178, 2, 1, fffff80002edf035}

*** WARNING: Unable to verify timestamp for npf.sys
*** ERROR: Module load completed but symbols could not be loaded for npf.sys
Probably caused by : npf.sys ( npf+2bb2 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level... Read more

1 more replies
Answer Match 55.02%

So, right when I got my computer I was bluescreening...a lot! And searched around and found that reinstalling windows 7 might solve this. When i did that, the blue screens became less frequent but packed together. I might go a few days without one yet then 1 day might get 4 within a few hours of each other.

I'm not the most amazing with computers and such, but if you need any specs then please ask and I'll provide!

I also don't know where to go to find my dump files, but supposedly those can help someone find out what's causing the bluescreens? I can try and locate them and upload them if you guys need it! Thanks so much in advance! =3

A:ntoskrnl.exe BSOD Error!

  
Quote: Originally Posted by Excession


So, right when I got my computer I was bluescreening...a lot! And searched around and found that reinstalling windows 7 might solve this. When i did that, the blue screens became less frequent but packed together. I might go a few days without one yet then 1 day might get 4 within a few hours of each other.

I'm not the most amazing with computers and such, but if you need any specs then please ask and I'll provide!

I also don't know where to go to find my dump files, but supposedly those can help someone find out what's causing the bluescreens? I can try and locate them and upload them if you guys need it! Thanks so much in advance! =3


If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

8 more replies
Answer Match 55.02%

Hi, I need help with my Acer laptop. Yesterday, I encountered with a BSOD. Here is the .dmp file I've uploaded. Any help will be appreciated!

A:BSOD error - NTOSKRNL

Did this occur while playing a video or game?
You had a fault in your direct x whatever happened it's related to your display driver more than likely.
According to your sys info you have a nvidia 5 series mobile gpu.
I suggest removing everything you have nvidia display, and physx. I didn't look to see if you have other nvidia system components but this only pertains to the graphics. in programs and features (control panel)
Then reinstall using the newest available driver, located here
NVIDIA DRIVERS 306.23WHQL


Code:
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::StartPreparation+1d )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa800a926428, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff8800f426149, If non-zero, the instruction address which referenced the bad... Read more

9 more replies
Answer Match 55.02%

pls help me... i just instaled new windows 7 Ultimate x64 and 1h later BSOD

A:BSOD error ntoskrnl.exe

this is my minidump zip file

3 more replies
Answer Match 55.02%

So I'm having a blue screen problem. I have the program Blue Screen Viewer and it keeps bringing up a ntoskrnl.exe as the problem. Thing is my blue screens are random. I haven't had one in a few weeks where I was having several a day before then. Then it just stopped and all of a sudden started up with a couple in the last 2 days.

If anyone can help that'd be awesome! I attached some minidump files that I've gotten so far in this month.

Also if you need system specs then i can list those.

Thanks in advance!

A:ntoskrnl.exe BSOD Error!

A driver may be trying to modify critical kernel code, I suggest running a full scan of Malwarebytes
Download and run TDSSKiller
Remove any old/incompatible software or hardware devices from your computer

Go to C:\Windows\SysWOW64\drivers and post a screenshot of the files

Code:


*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 109, {a3a039d89b32b9ac, b3b7465eedb08992, fffff800031f337c, 1}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
CRITICAL_STRUCTURE_CORRUPTION (109)
This bugcheck is generated when the kernel detects that critical kernel code or
data have been corrupted. There are generally three causes for a corruption:
1) A driver has inadvertently or deliberately modified critical kernel code
or data. See http://www.microsoft.com/whdc/driver/kernel/64bitPatching.mspx
2) A developer attempted to set a normal kernel breakpoint using a kernel
debugger that was not attached when the system was booted. Normal breakpoints,
"... Read more

5 more replies
Answer Match 55.02%

Have no idea how it happened. Went to sleep yesterday fine, shutdown windows, no problem. Today started and then irql_not_less_or_equal blue screen.

I'm runing now at safe mode.
I don't have any overclock, no changes on memory.

I was unable to use PERFMON, got this error:






Quote:
Error:

An error occured while attempting to generate the report.

The system cannot find the path specified.




I have no idea what it is. Help please?

I'm running Windows 7 Ultimate 64 bits

Btw, what file should I read in the Windows_NT6_BSOD_jcgriff2 folder?

Thank you very much.

A:BSOD out of nowhere, error on ntoskrnl.exe

Couple of issues

1-Related to ctaud2k.sys Creative WDM Audio Device Driver from Creative Technology. Yours from 2009. Update to newest

2-asacpi.sys
Asacpi.sys

The pre 2009 version of this driver is a known BSOD cause.





Quote:
Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).



3-Really old drivers needing updating

Code:
pcouffin.sys 12/5/2006 10:39:30 AM
vbtenum.sys 3/5/2007 8:17:00 AM
BTHidMgr.sys 3/5/2007 8:17:15 AM
BtHidBus.sys 1/21/2008 7:26:31 AM
MtiCtwl.sys 11/4/2008 3:40:50 AM
dne64x.sys 11/10/2008 9:01:24 PM
hamachi.sys 2/19/2009 6:36:41 AM
How To Find Drivers:




Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Man... Read more

3 more replies
Answer Match 55.02%

Hi
I am gettting bsod frequently.I have done memtest.memory seem to be working properly.i havent found any error
i am not overclocking
sometimes my usb ports dont work and i am trying to restart the computer but it freezes on the shutting down screen and i do it manually.

here is my DM log

More replies
Answer Match 55.02%

So yeah I've been getting BSODs lately...
I downloaded BlueScreenView to find out more info and saw that it's ntoskrnl.exe that's been causing the problem (it usually shows 0x50 and 0x1a every error)
I've attached the dump files using the debugger and the Diagnostic Tool
I will greatly appreciate your help!

A:ntoskrnl.exe BSOD Error?

No Replies... I'm just gonna lie down now

7 more replies
Answer Match 55.02%

BSOD error ntoskrnl.exe please help!MONDONEXUS-27_09_2015_21_52_04,03.zip

A:BSOD error ntoskrnl.exe please help!

Hi likos,

Welcome to the 8forums.

Seeing you have a windows 10 Pro system, please create a new thread at BSOD Section - Windows 10 Help Forums

1 more replies
Answer Match 54.6%

My Laptop randomly got a BSOD a few days ago and it has continued since. The laptop is just over two years old. I tried a system restore but it didn't solve the problem. The BSOD happens no matter what I am doing and sometimes the laptop reboots or freezes instead. Safe mode works perfectly. I tried memtest86 which showed no errors and ran for five passes. Bluescreenview showed ntoskrnl.exe consistently in each dump report. Diagnostics in attachment below. Please help. Thanks in advance.

A:Toshiba laptop randomly gets BSOD caused by driver ntoskrnl.exe

Welcome to the forum.

Lets start with Driver verifier:
Driver Verifier - Enable and Disable

As the dump is indicating memory corruption test your memory using Memtest86 for 8 passes:
RAM - Test with Memtest86+

Source





Quote:
tdcmdpst.sys
Toshiba ODD Writing Driver (CD/DVD)
http://www.csd.toshiba.com/cgi-bin/t.../jsp/home.jsp#


Update to the latest drivers for your Toshiba ODD as its of 2009 = quite old.


Code:
0: kd> lmvm tdcmdpst
start end module name
fffff880`041e2000 fffff880`041ec000 tdcmdpst T (no symbols)
Loaded symbol image file: tdcmdpst.sys
Image path: \SystemRoot\system32\DRIVERS\tdcmdpst.sys
Image name: tdcmdpst.sys
Timestamp: Thu Jul 30 14:39:35 2009 (4A715C47)
CheckSum: 0000BC23
ImageSize: 0000A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Also do a hard disk test with Seatools
SeaTools for Windows | Seagate

Keep us posted.

9 more replies
Answer Match 54.18%

We recently bought a couple new HP Folio 1040 G2's and we're having very random (multiple weeks can pass without one) BSOD's on all these computers. Memory was extensively tested, BIOS updated, graphics card and other drivers are also slowly being updated. The same Win 8.1 image is used on other machines and there are no issues there. These machines are malware free and have the same set of applications (AV included) as our other notebooks.
 
I even tried with http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983, for a day or two but I have yet to catch a BSOD when it's running.
 
Here's the error received (it's not always svchost.exe):

Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Kernel Bitmap Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
Machine Name:
Kernel base = 0xffff... Read more

A:Stop Error on a few new HP Folio 1040 G2's

I see fltmgr.sys and ntfs.sys + "pfn" (Page Frame Number - page file) in the stack text, which may indicate some type of issue with the hard drive.
 
However, you are telling us that BSODs are occurring on multiple systems, so HDD problems seem unlikely since multiple systems are involved.
 
If 3rd party software related, Driver Verifier may help.  Run it and see if any 3rd party drivers are flagged -
 
http://www.sysnative.com/forums/bsod-crashes-kernel-debugging/29-driver-verifier-bsod-related-windows-10-8-1-8-7-vista.html#post87
 
Regards. . .
 
jcgriff2

2 more replies
Answer Match 54.18%

Hey,

I am getting a BSOD since one week randomly with the message IRQL_NOT_LESS_OR_EQUAL. BlueScreen Viewer showes me, that it is caused by the driver ntoskrnl.exe. Before I got this BSOD I updated my Windows 8.1 to Windows 8.1.1 . Since this time, this error happens randomly!

My system specs are the following:

Laptop: Asus S400 CA
CPU: Intel Core I5 3317 U @ 1,70 GHz
Memory: 8 GB
Graphics: Intel HD Grpahics 4000
Mainbord: Asustek S400 CA
Antivirus: Avast! Internet Security (Version: 140512-0)

Before I got this IRQL_NOT_LESS_OR _EQUAL error I also got the BSOD Driver_Power_State_Failure. I figured out, that it might be the Bluetooth Driver, as buescreenviewer stated the driver causing the error is btfilter.sys.

I attached also a SF Diagnostic Tool File!

I would be glad and happy about some help, since BSOD?s are annoying

Thank you very much

Cheers Fabi

A:BSOD, error IRQL_NOT_LESS_OR_EQUAL, ntoskrnl.exe

Your two latest dumpfiles blames Probably caused by : WinFLAdrv.sys ( WinFLAdrv+34f2 )
This is the driver Related to WinFLAdrv.sys Service Application from NewSoftwares.net and probably related to Folder Lock 6.
Your driver dates from WinFLAdrv fffff800`f398d000 fffff800`f3999000 Mon Nov 14 14:41:13 2011 (4ec11a79) 00010744 None WinFLAdrv.sys
And is probably not windows 8.1. compatible, please update to windows 8.1. compatible driver.
Driver Update Site: Folder Lock - Lock files, Encrypt and Backup - Free Download

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {ffffb0013c220656, 2, 0, fffff800f9045433}
*** WARNING: Unable to verify timestamp for WinFLAdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for WinFLAdrv.sys
Probably caused by : WinFLAdrv.sys ( WinFLAdrv+34f2 )
Followup: MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis ... Read more

5 more replies
Answer Match 54.18%

Hello,

I am getting BSOD with error Error IRQL_NOT_LESS_EQUAL. When checked with Blue Screen view, I am seeing it is caused by ntoskrnl.exe driver.

All system specs are listed on my profile. Please let me know what you need for further help.

Thanks in advance!!

A:BSOD - Error IRQL_NOT_LESS_EQUAL ntoskrnl.exe

Thank you for filling in your System Specs.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

4 more replies
Answer Match 54.18%

Hey, so I recently started to get these BSOD randomly now. Not sure what it could be and tried everything I know, plus some things I researched.

x64
Full Retail - What is the age of system (hardware)? Oldest part would be the HD from 2009, and motherboard 2010
- What is the age of OS installation Fresh Install
I have this happen on old ram, and brand new ram as well. I think the cause is a faulty motherboard.
Reason why is I have two slots that died out on me, so I sent out a request for an RMA,

Thanks,
EDIT here is what bluescren view says
00000000`00000003
fffff800`02e566f0
fffff800`02e566f0
5958504b`00240005
tcpip.sys
tcpip.sys+147430

A:BSOD random Error ntoskrnl.exe

  
Quote: Originally Posted by Tai2323


Hey, so I recently started to get these BSOD randomly now. Not sure what it could be and tried everything I know, plus some things I researched.

x64
Full Retail - What is the age of system (hardware)? Oldest part would be the HD from 2009, and motherboard 2010
- What is the age of OS installation Fresh Install
I have this happen on old ram, and brand new ram as well. I think the cause is a faulty motherboard.
Reason why is I have two slots that died out on me, so I sent out a request for an RMA,

Thanks,
EDIT here is what bluescren view says
00000000`00000003
fffff800`02e566f0
fffff800`02e566f0
5958504b`00240005
tcpip.sys
tcpip.sys+147430




These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
1-Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a... Read more

8 more replies
Answer Match 54.18%

Hello,

Since two weeks, I had been fighting to find any solution to my problem but in vain. So i decided to ask here for some help. I swap RAM, HDD, GPU , PSU but in vain. I think that my CPU may be failing.
I attached 2 minidump to this thread since I just re-install win again.

A:Random BSOD ntoskrnl + hal.dll error

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

9 more replies
Answer Match 54.18%

Hello,
I recently bought a computer but I'm having some problems I get the BSOD randomly: surfing on internet, watching movies etc...And it can be 10 mins after boot or 2 hours. And its like 1 minute before the computer crashes internet explorer doesn't reply and google chrome either.

Heres my config

AMD Phenom II X4 955 Black Edition
AMD Radeon HD 6770
Gigabyte GA-870A-UD3
G skill DIMM DDR3 4096 Mo
Seagate Barracuda 7000.12 SATA 3 - 1000 Go
with windows 7 home premium 64 bits

hope you can help

greetings
Ferrageo

oh and sorry for the french health thing

A:BSOD driver ntoskrnl.exe error

Hi ferrageo and welcome to SF!
Virtually every one of your crashes comes with a different error code (some blame a damaged file system, some go more towards defective drivers and/or hardware)
So let's start with this:
Take back any form of overclocking that might have been applied. Easiest way: reboot, go into the BIOS and load safe defaults settings.
Next important point is this:
Learn how to install Windows 7 Service Pack 1 &#40;SP1&#41;
As for your RAM, test it after this tut:
RAM - Test with Memtest86+
Next the file system:
Run a chkdsk /r after this tut:
Disk Check

If the file corruption becomes more frequently still, you should check your harddrive with the appr. program
Seagate

Western Digital

Samsung

Please report back with your findings

-DG

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\David\Desktop\ferrageo\091711-24913-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Machine Name:
Kernel base = 0xfffff800`02a1f000 PsLoadedModuleList = 0xfffff800`02c5ce70
Debug session time: Sat Sep 17 07:46:39.754 2011 (GMT-4)
System Uptime: 0 days 0:31:14.128
L... Read more

1 more replies
Answer Match 54.18%

Ok guys I am at my wits end. I keep getting a BSOD with the code of:
Stop: 0x0000001E (0xffffffffc0000005, 0xfffff800030a3f00, with Blue screen viewer showing ntoskrnl.exe +c8588 as the error. I have tried to find some information on this error but I can never find +c8588. I have attached the dump file. I have gotten the BSOD while gaming, viewing the web, and even bringing the comp from sleep mode. Would love to get this error fixed.

A:Ntoskrnl.exe +c8588 BSOD error

Just had the error once again while the computer was idle.
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80003123AC2
BCP3: FFFFF88009EA0998
BCP4: FFFFF88009EA01F0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
I still can't put my finger on what is causing this problem. Any advice?

4 more replies
Answer Match 54.18%

Here's what I got:

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Thu 7/17/2014 1:49:32 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071714-23462-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFF800030DAC3F)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 7/17/2014 1:49:32 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: symnets.sys (SYMNETS+0x1E7BB)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFF800030DAC3F)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\N360x64\1501000.012\SYMNETS.SYS
product: Symantec Security Drivers
company: Symantec Corporation
description: Network Security Driver
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL ... Read more

A:BSOD cause by ntoskrnl.exe error 0x0000000a

It's Norton, every one of your dumps points it out:


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff800030dec3f}

*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )

Followup: MachineOwner

Code:
fffff880`035085c8 fffff880`04588900Unable to load image \SystemRoot\system32\DRIVERS\SymIMv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SymIMv.sys
*** ERROR: Module load completed but symbols could not be loaded for SymIMv.sys
SymIMv+0xc900
Uninstall Norton and install MS Security Essentials and MalwareBytes.



   Note
Make sure you uncheck the 'Enable Free Trial' box when installing.

7 more replies
Answer Match 54.18%

Hi,

I built my pc about a week ago and I have been getting BSODS, and I used BlueScreenView to see that ntoskrnl.exe, 142760 was causing the issue. I am not sure how to troubleshoot this as this is completely new to me. I checked that my memory and storage are fine. I will be attaching the dmp file below. Please help me, thanks a lot.

A:ntoskrnl.exe 142760 BSOD Error

Originally Posted by akashme2palli


Hi,

I built my pc about a week ago and I have been getting BSODS, and I used BlueScreenView to see that ntoskrnl.exe, 142760 was causing the issue. I am not sure how to troubleshoot this as this is completely new to me. I checked that my memory and storage are fine. I will be attaching the dmp file below. Please help me, thanks a lot.



Have you a Raid setup, is so upgrade drivers....Also check all hardware drivers.
Have you overclocked, if so restore to original clock speed.
I assume you have taken out one memory at a time to check as you state memory fine.

1 more replies
Answer Match 54.18%

Ok, I posted a while back ago on a similar problem, or possibly the same problem. I hate to repost, or start a new thread, but it seems that this is the way it needs to be done. I thought I fixed it before. Well I didn't...it's back again... I have run and uploaded the SF_Diag Tool for someone to look at. This only seems to happen after a windows update then a Restart....for the most part...

I also ran Who Crashed and this is what it came up with:

On Tue 9/11/2012 7:37:54 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091112-10483-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4B09CC)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800CBAC8F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

Thanks in advance!

A:BSOD error (ntoskrnl.exe) at Reboot.

I'm new to BSOD analysis, but have you over clocked any hardware devices at all?

9 more replies
Answer Match 54.18%

Just today when I got home from work and turned on my PC, it started freezing. just this morning it was working fine (ive had random restarts before but rarely like maybe once or twice a month.) This problem first started out by just freezing, can't move mouse or anything, holding power button don't work either so have to shut the power switch. It now seems to either BSOD or freeze whenever I boot normally (and sometimes the BSOD doesnt even make a dmp.) I either freeze/BSOD on the welcome screen or after a few min when the desktop comes up. Safe mode works fine though (as I am also in it now to post this,) and I have tried system restore to no avail. I've tried testing my RAM sticks by moving them to different slots and testing one at a time and still same problem persists. One forum mentioned video drivers so i uninstalled mine and still nothing. I went to try windows repair but i get some error message saying the utility doesn't match my version (not sure why as its the same disc I used to install with.) I would normally just re-format and install but a few forums mention that not working so I got a little more worried and am now coming to here to see what you guys think? I read initial post and ran the file collection app and have the zip uploaded. One note though: the system health report would not work, just gave me an error screen (maybe because im in safe mode, but like I said can't leave it or I will freeze.) My basic system specs are below, thanks for taking the tim... Read more

A:BSOD ntoskrnl.exe, error 0x00000124

It does not appear you let the jcgriff2 utility run to completion. It sometimes appears it is not doing anything when it actually is, so do not stop it. Go get a cup of coffee or a meal while you wait.

Analysis:BugCheck 0x124
You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.



   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
If you are overclocking any hardware, please stop.

If you have an SSD, make sure the following are up to date:SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

Run all but the advanced tests with SeaTools for HDDs.SeaTools for Windows

SeaTools for DOS
Monitor temperatures during the following tests. Use the following programs to monitor the temperatures. Real Temp is a good CPU temperature monito... Read more

9 more replies
Answer Match 54.18%

Hi I keep having this error, I have tried many things, different hard drive, memory stick, motherboard, and even tried to upgrade to win 10 to solve this error, but it keeps occurring. I wiped the hard drive using the preinstalled software by hp and still the error routinely happens.
I have used your program and will send the file. I am at wits end.

More replies
Answer Match 54.18%

Hi,

Can I get some help please had 2 bluescreen crashes ran it through Bluescreenview but dont really know where to go form here not a pro at all so any help would be much appreciated.

I have had two crashes so far on my Toshiba Laptop Qosmio

The cause i believe is the ntoskrnl.exe as listed in thread title.
Below is info from Bluescreen reader-

021014-30654-01.dmp 10/02/2014 7:02:52 PM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff800`038bcca7 fffff880`0bb18728 fffff880`0bb17f90 ntoskrnl.exe ntoskrnl.exe+73ca7 NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7600.16695 (win7_gdr.101026-1503) x64 ntoskrnl.exe+73ca7 C:\windows\Minidump\021014-30654-01.dmp 8 15 7600 293,120 10/02/2014 7:04:04 PM

I have tried to upload DMP file but cannot as says invalid file type.

Regards,

James

A:BSOD ntoskrnl.exe error 0x1000007e error

Hello James, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

8 more replies
Answer Match 53.76%

Hello!

My first BSOD occured on my 1-month-old ASUS GL551JM laptop while I was opening the Task Manager. It was running on battery while I was playing Don't Starve Together on Steam. I closed Don't Starve Together and plugged in the charger. 5 minutes later, I noticed the computer being a little laggy while browsing the web. I wanted to open the Task Manager to see what was being so slow and that's when the BSOD occured.

I've played Don't Starve Together many times, but this has never happened before. I typically put my computer into sleep mode instead of turning it off. Perhaps this contributed to the problem, but I had not recently woken up the computer.

I ran BlueScreenView and it said DRIVER_POWER_STATE_FAILURE caused by ntoskrnl.exe. Online searches gave me a great range of answers that gave me more questions, so I updated my Intel and NVidia drivers but that's about it.

This is also my workstation for graphic and animation work, so I would like to prevent BSODs as much as possible.

I run Windows 8.1 64-bit.

Help would be greatly appreciated! Going to sleep right after posting so I'll check in approximately 9 hrs.

A:BSOD error 0x0000009f caused by ntoskrnl.exe

Update drivers in red. Uninstall Asus Charger, and monitor your temperatures.

Code:
PxHlpa64.sys Tue Dec 11 00:49:01 2007 (475DD06D)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

adfs.SYS Thu Jun 26 22:52:37 2008 (48640195)
Adobe File System Driver
http://www.carrona.org/drivers/driver.php?id=adfs.SYS

ASMMAP64.sys Thu Jul 2 11:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

AiCharger.sys Fri Sep 23 04:04:40 2011 (4E7BE938)
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys

kbfiltr.sys Thu Aug 2 05:22:22 2012 (5019F26E)

kbfiltr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

atkwmiacpi64.sys Tue Jul 2 10:35:32 2013 (51D290D4)
ATK WMIACPI Utility
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

TeeDriverx64.sys Mon Aug 19 19:23:31 2013 (52125493)
Intel Management Engine Interface driver
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys

intelppm.sys Thu Aug 22 10:46:35 2013 (5215CFEB)
Intel Processor driver
http://www.carrona.org/drivers/driver.php?id=intelppm.sys

AsHIDSwitch64.sys Tue Oct 8 03:45:17 2013 (525363AD)
HID driver for ASUS Wireless Radio Contr... Read more

1 more replies
Answer Match 53.76%

Hello on Tuesday and Wednesday of last week my computer BSOD once on each day. For the past week it's been fine until yesterday and Today where it has BSOD multiple times. I wasn't playing any games and the programs I were running were Steam, utorrent 2.2.1 and spotify. I just let my computer sit like like this and it eventually BSOD. I recently updated my intel , nvidia , and ethernet drivers. This has happened more recently over the past month. Any help would be appreciated.

It is consistently a STOP 1e error as the logs will show.

A:BSOD error STOP 1e tcpip.sys and ntoskrnl.exe

bump

2 more replies
Answer Match 53.76%

I am getting BSOD at random times. I am running a couple of virtual machines but it used to run fine. Am going to preform a memory check when I shut down for the night to be sure its not ram ... I recently formatted and installed all new drivers manually by searching hardware IDs and tracking that way two drivers still remain unfound.

added bsod screen shot and driver screen shot

any help is very appreciated. thank you!

A:BSOD error x64 ntoskrnl.exe +7fd00 / Wdf01000.sys

I should also note I use a stienberg mr816 for audio via fire wire and installed a Vantec on the machine ... I think it might be related? I have since uninstalled the stienberg drivers and unplugged the firewire connection

6 more replies
Answer Match 53.76%

Hello, I have been having this BSOD for about half a year now and I don't know why it is happening. It always happens when I'm gaming, not any other time, it recently happened during Deus Ex and before that a varied amount of times with games like Jagged Alliance 2 and Dark Messiah.

The good thing is that it doesn't happen often, but it definitely is getting annoying.

The thing that frightens me is that it may be a problem with my hardware, as I had reformatted my hard drive about three months ago and even after the reformat I still get BSODs. Now the truly puzzling thing about this is before the reformat, my BSODs, while still being caused by ntoskrnl.exe, were usually 0x24 NTFS_FILE_SYSTEM errors while now they are all 0x0000003b SYSTEM_SERVICE_EXCEPTION errors.

My processor is overclocked to 4.0ghz but it's stable and runs cool, and I don't think it would cause that type of error. My RAM is on default everything, stock voltage, 1600mhz, and manufacturer recommended timings. This BSOD has happened to me while and without my video card being overclocked (which is also stable -- to my knowledge) so this further confuses me on why this would happened.

I really don't understand, I don't see how it could be the software since I've been having BSODs before and after a total reformat. And I don't particularly like the idea of RMAing a component and being without a computer for 2-4 weeks.

Any help is appreciated.

A:ntoskrnl.exe BSOD error 0x0000003b when gaming

Welcome

ntkrnlmp.exe is not the true cause of your crash.
What antivirus are you using?

Please refrain from using 3rd party defrag programs.

Code:
Start Menu\Programs\Ableton\Live 8.2.2 Public:Start Menu\Programs\Ableton\Live 8.2.2 Public
Start Menu\Programs\Auslogics Public:Start Menu\Programs\Auslogics Public
Start Menu\Programs\Auslogics\Disk Defrag Public:Start Menu\Programs\Auslogics\Disk Defrag Public
Uninstall using revo uninstaller, use the inbuilt defrag program of windows 7. Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Disk Defragmenter - Open and Use

You should get the latest version of your graphic card drivers installed.

Code:
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6268, 360.00 KB (368,640 bytes), 7/27/2012 9:14 PM)
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall the ATI related stuff. Delete remnants of its driver using Driver Sweeper


Code:
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory
BugCheck 3B, {c000001d, fffff80002ecc3d6, fffff8800ab559b0, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExpReleaseResourceForThreadLite+46 )
For bug check 24,
Code:
STOP 0x00000024: NTFS_FILE_SYSTEM
Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag progr... Read more

1 more replies
Answer Match 53.76%

ASH-21_05_2016__33016_37.zip

Hello, I've been receiving BSODs and my system keeps freezing randomly, especially when being physically moved from its original position to a fresh position. I've tried conducting general hardware tests, but everything seems to be working just fine, atleast superficially. The manufacturer's hardware tests and chkdsk didn't reveal any issues.
The system details are as follows
Dell Inspiron 15 3521
3rd Generation Intel Core i5-3 337U processor (3M Cache, up to 2.7 GHz)
500GB 5400 RPM Hard Drive

I've attached the required zip file as well.

Any help/advice regarding what I should do to fix this would be greatly appreciated.

Thank you!

More replies
Answer Match 53.76%

This past week I have started getting constant BSODs. I have never gotten them before, and now every day I struggle to turn my computer on, (it will blue screen at least 3 times in the starting up process before I can finally get through to windows) and it will then blue screen randomly throughout the day, often in quick succession.

I thought that it was associated with heavy processes, (it happens every time I try to start any game,) but now it also blue screens just from light internet browsing. I have not installed any new drivers/programs that could have initiated this, it just suddenly started happening earlier this week. I tried to use sfc /scannow to repair files but it errored out. I thought about using a memory test (Memtest) or checking each of my drives for errors with Windows, but all of them require the computer to be left alone for an extended period of time, and I need to be frequently using it for my work.

BlueScreenView identified ntoskrnl.exe as the problem file each time, but information online is extremely vague and unhelpful for this issue. Attached is all of my dump files in a zip, and the report from SF Diagnostic Tool.

Please help, I can't afford to buy a new computer.

A:BSOD error 0x7E and 0x1E (ntoskrnl.exe)

Since posting this the BSODs have gotten worse, and code 0xb3 has also started appearing. Can anyone please help.

1 more replies
Answer Match 53.76%

window7 x64 pro that I've installed about a year ago.
4gb ram
the hardware is 2.5 years old full retail

hey guys.

the BSOD has started after installing system mechanic.
uninstalled it and it didn't help.

is it a hardware malfunction?

thanks in advances
aviad

A:Random BSOD ntoskrnl.exe error 0x00000001

  
Quote: Originally Posted by Supershmup


window7 x64 pro that I've installed about a year ago.
4gb ram
the hardware is 2.5 years old full retail

hey guys.

the BSOD has started after installing system mechanic.
uninstalled it and it didn't help.

is it a hardware malfunction?

thanks in advances
aviad




Virtually all 47 of these are identical. There is very little practical information in them as to its cause. The specific error code is:

The APC_INDEX_MISMATCH bug check has a value of 0x00000001. This indicates that there has been a mismatch in the APC state index.

We can certainly find what the cause is eventually but I wonder since these only started after you installed system mechanic wouldnt it be easier to restore a backup, or do a clean reinstall?

Here are a few of the current problems
Old drivers

Code:
ElRawDsk.sys 7/26/2008 12:59:09 PM fffff880`03dd6000 fffff880`03de0000 0x0000a000 0x488b65ed
btwl2cap.sys 4/3/2009 7:28:45 PM fffff880`08d29000 fffff880`08d35000 0x0000c000 0x49d6a9bd
How To Find Drivers:




Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager... Read more

4 more replies
Answer Match 53.76%

Hi, i encountered several BSOD recently, most of the times it happen when im downloading file using Internet Download Manager. I already tried re-installing IDM but no luck.

Error code: 0x03b
Driver: ntoskrnl.exe
Please see attached file for further details

My Operating System is Windows 7 Home Premium x64
Sony Vaio Laptop VPCEE42FX
4GB RAM

Thanks!

A:Random BSOD, error 0x03b ntoskrnl.exe

Crashes point to Kaspersky, Norton Backup, and/or ShadowDefender. Start removing these programs one by one and determine which is causing the crashes.

Removal tool for Kaspersky Lab products will help with removing Kaspersky.
If you remove Kaspersky, I recommend either of these:Microsoft Security Essentials - Free Antivirus for Windows coupled with Malwarebytes. Do not start the free trial of Malwarebytes. Just use the standalone version, update it, and scan your computer once a week with Malwarebytes and with Microsoft Security Essentials.

Good and Free system security combination.

5 more replies
Answer Match 53.76%

Hi i am new to this, i keep getting blue screen at random and dont know how to debug minidump file and i am running out of patience with this pc thanks in advance and that is the most recent one ive had.

On Thu 18/10/2012 13:23:57 GMT your computer crashed
crash dump file: C:\Windows\Minidump\101812-68344-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x87AE9)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF880089F3618, 0xFFFFF880089F2E70, 0xFFFFF80002CE444F)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

A:BSOD at random times, error ntoskrnl.exe

Welcome

Please upload your msinfo32.nfo file. To get this:
Click on the Start
Type msinfo32 into the Search programs and files box
When it opens, go to File, Save
Save as msinfo32.nfo and save in a place you will remember
Let it finish the process of gathering and saving the system info
Right click the .nfo file, click send to compressed (zipped) folder
Upload the .zip file here.

Post a screen shot with crystal disk info:CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums

Run Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check

Hard drive test both short and long with: SeaTools for Windows

Also the DOS version of:SeaTools for DOS

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Answer Match 53.76%

I've had BSOD errors ever since I put this machine together. Dmp files are beyond my knowledge base, but the deeper I delve, the more this seems like the only way to fix this. My computer crashes for no apparent reason. Sometimes it will work fine for months. Other times I get this dreaded PFN_LIST_CORRUPT. I recently updated my graphics card and installed a new hard drive. I updated the drivers with clean installs, but I had the same error message with my old hardware. Please help, folks. I'd greatly appreciate it.

A:BSOD, error 0x04e, PFN_LIST_CORRUPT, ntoskrnl.exe

Hi.

Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

It it does not show any error, enable Driver Verifier to monitor the drivers. Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.
_______________________________________

Code:
B... Read more

7 more replies
Answer Match 53.76%

I keep getting this BSOD and can't figure out exactly what the problem is. I have blue screen view, is there a better program to see what might be wrong and if anyone has any ideas into why it might be doing this? Thank you for the help.

A:BSOD ntoskrnl.exe+404e92 , error 0X000000f4

Click on button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums

9 more replies
Answer Match 53.76%

So I've been done a lot of testing on my own, then finally went through about a dozen similar topics and I just can't figure out what's wrong on my own. First, my system specs:

Windows Ultimate x64
i7 920
Asus P6T mobo
12GB RAM ( two 3x2gb tri channels )
300GB velociraptor, 500GB week old slave
ATi 4890 HD

*Nothing OCed, all about 1-2 years old*


For my tests, I've run 3 separate memtests, 3 separate disk checks (on all disks) and had nothing but successful runs.

I tried unplugging all but the one HD I was using, I reformatted/reinstalled - BSOD. I took out one of my sets of tri channel RAM, reinstalled - BSOD. Same with the other set.

I ran burn in and stress tests on my CPU, and then on my GPU and those went fine for 2 hours.

I had ubuntu on another separate HD and it would crash every now and then, but not as frequently as Windows.

There was one topic that had the user having problems turn off their windows update, and another one where you disable ATK 0110 driver given by the Asus P6T mobo. I've done both of those and it still fails.

I also flashed my mobo's bios to the latest as provided by their support website, but no changes we're noticed.

So I'm completely out of ideas and really looking for some help. I really want this PC working by May so I can play D3.

A:BSOD error Stop 0xa - IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe

Problem Devices:
Code:
Not Available ACPI\ATK0110\1010110 The drivers for this device are not installed.
Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Install a newer driver by:Going to the Asus motherboard support site
When you reach the website:
Scroll down the page and click Utilities
Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
Search for "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" (without quotes)
Download and install the driver.
After installation is complete, verify that it installed correctly.Click Start Menu
Click My Computer
Go to C:\WIndows\System32\drivers\
Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)

Security Software: ??? Recommend either of these two:Microsoft Security Essentials - Free Antivirus for Windows

Good and Free system security combination.
Update the Security Software and run a full scan for viruses/malware.
Download and install all Windows Updates.

Code:
Loading Dump File [D:\Kingston\BSODDmpFiles\Outc4sted\Windows_NT6_BSOD_jcgriff2\041412-18345-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c53000 PsLoadedModuleList... Read more

1 more replies
Answer Match 53.76%

Earlier I was Using Windows 7 ultimate X64bit. I had no problem at all. Recently I bought windows 8 pro.
Now I am getting this BSOD ERROR 0x00000124(ntoskrnl.exe+52a489).
No matter what I do .I keep getting this error. i enabled verifier. I Did Scannow through CMD. I cleaned my registry. Even I installed several fresh installation of windows. But No Hope. I Read tons of solution on net but nothing seems to be working. Now my pc is shutting down after 10 or 15 minutes regularly .and every time SAME error. I thought it was my BIOS therefore I revert back to older version(on which I never faced any problem using windows 7). I also installed Windows 7 again but No Hope again. This Rate I'll damage something on my computer. I can't do anything because of this BSOD error.
I am enclosing everything as per forum Rule.
Please Help me. I am in real trouble.

A:BSOD ERROR 0x00000124(ntoskrnl.exe+52a489)

Please some look after it. My pc is crashing after regular events. Is there any other information which I can provide so that you guys can make better explanation that what is going on with my computer.

8 more replies
Answer Match 53.76%

Hello everyone,

Since yesterday, I've started to get BSOD screens frequently. I tried any tool I could find, but it wouldn't do anything. After further searches, I've found using a dmp reading tool that my blue screens were caused by ntoskrnl.exe. Here are the dump files in text:


Code:
==================================================
Dump File : 010811-19219-01.dmp
Crash Time : 08/01/2011 12:59:58 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0`00579000
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`02ecb83a
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+66580
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.20738 (win7_ldr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010811-19219-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 269,728
==================================================

==================================================
Dump File : 010811-25911-01.dmp
Crash Time : 08/01/2011 12:39:58 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`0... Read more

A:ntoskrnl.exe causing various BSOD error messages

http://www.sevenforums.com/crashes-d...tructions.html

3 more replies
Answer Match 53.76%
A:page_fault_in_nonpaged_are bsod error ntoskrnl.exe+748c0

Blue Screen of Death (BSOD) Posting Instructions
Asking to move this to the appropriate section.

1 more replies
Answer Match 53.76%

I have HP 1000 Notebook,and i have receiving BSOD from last 20 days.
Its too much annoying please help me.
I have attached minidumps files.

A:BSOD error caused by ntoskrnl.exe,win32k.sys etc

Hello edesign.

Some problems are with the intel HD graphics driver.

Code:
fffff880`084c6458 fffff880`0f55ee3fUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
igdkmd64+0xb3e3f
And the driver is old.

Code:
fffff880`0f4ab000 fffff880`102adf80 igdkmd64 T (no symbols)
Loaded symbol image file: igdkmd64.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
Image name: igdkmd64.sys
Timestamp: Wed Feb 15 00:17:30 2012 (4F3AAC42)
CheckSum: 00E03C3D
ImageSize: 00E02F80
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the Intel HD Graphics Driver, either from our forum link, Latest Intel HD Graphics Driver for Windows 7, or You may get it from Intel Download Center.
Moreover, you may run the Intel (R) Driver Update Utility to auto detect the appropriate driver for your computer.

Let us know the results. If BSODs continue to occur, post it following the Blue Screen of Death (BSOD) Posting Instructions.

1 more replies
Answer Match 53.76%

I've been getting DRIVER_POWER_STATE shutdowns on my comp recently when I leave it running for a day or overnight. I have about 5 dmp files showing the same ntoskrnl.exe.

Please let me know if I need to include more information.

Thanks

A:BSOD ntoskrnl.exe + 7flc0, error 0x0000009f

You don't have your msinfo file attached. If you deleted it or misplace the file, please re-attach it.

Drivers
The following drivers need to be updated:


Code:
lmimirr.sys Wed Apr 11 08:32:45 2007 (461C108D)
RaInfo.sys Sat Jan 5 05:57:14 2008 (477E818A)
AmdTools64.sys Tue Apr 29 03:03:39 2008 (4816036B)
LMIRfsDriver.sys Tue Jul 15 02:26:56 2008 (487B7E50)
dne64x.sys Tue Nov 11 12:01:24 2008 (4918D964)
These drivers can be found by searching them in Google and then finding the associated software or driver. Finally, find the latest version of this driver or software and download and install it. Some of the drivers may also be found here (if the driver says 'Windows Update' simply make sure all Windows Updates are installed).

You should also update any other drivers you can think of including graphics, audio, chipset, SSD etc.

Your dumps pointed to either NETwNs64.sys (associated with Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7) or k57nd60a.sys (associated with Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver). Please update the two drivers from the below links or from your manufacturer website.
Ethernet NIC Driver Downloads | Broadcom
http://downloadcenter.intel.com/Default.aspx

9 more replies
Answer Match 53.76%

Hello,

I built this machine approximatley 5 months ago. I have been getting random BSOD about Once or Twice a Month. I have attached all required files for assistance. Any help would be greatly appreciated. Thank you in advance..

David

A:BSOD Doing almost any task, error ntoskrnl.exe (nt+0x7CC40)

  
Quote: Originally Posted by d4sheriff


Hello,

I built this machine approximatley 5 months ago. I have been getting random BSOD about Once or Twice a Month. I have attached all required files for assistance. Any help would be greatly appreciated. Thank you in advance..

David


A couple of issues

1-SPTD.SYS

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files

2-Old drivers needing updating


Code:
btusbflt.sys 8/27/2008 8:12:08 PM
StarPortLite.sys 2/19/2009 12:08:12 PM
ntk_dtv_64.sys 4/20/2009 9:57:48 PM
sptd.sys 4/23/2009 7:09:30 AM
spldr.sys 5/11/2009 11:56:27 AM
LHidFilt.Sys 6/17/2009 11:49:39 AM
LMouFilt.Sys 6/17/2009 11:49:43 AM
How To Find Drivers:




Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device... Read more

1 more replies
Answer Match 53.76%

Hello

I am having random BSOD issues, just recently i download blue screen view
and at the top of the list it has ntoskrnl.exe that seemed to be causing the issue.

I will upload the minidump file if that makes things easier, besides that i don't know much else to report on, help is appreciated.

Thanks

A:Random BSOD error 0x0000003B ntoskrnl.exe

Yes it does make things easier, go ahead and post it
http://www.sevenforums.com/crashes-d...tructions.html

9 more replies
Answer Match 53.76%

So basically keep getting random BSODs for a month now and I can't figure out what is causing them.
The error I keep getting are:
SYSTEM_SERVICE_EXCEPTION
PAGE_FAULT_IN_NONPAGED_AREA
KMODE_EXCEPTION_NOT_HANDLED
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
DRIVER_IRQL_NOT_LESS_OR_EQUAL
MEMORY_MANAGEMENT
They seem pretty random but they always point to ntoskrnl.exe as the culprit, tho afaik that happens when the OS has no idea what caused the crash.

What I did so far:

Tested memory with Windows Memory Diagnostic Tool
Tested memory with memtest86 overnight, 6 passes
Swapped the memory modules and inserted them on different slots
Tested system stability with Prime95 Blend for 2h
Tested VGA card with Furmark for 30min
Tested with Windows Driver Verifier
Tested system files with SFC
Tested with CHKDSK
Tested HD with WD Diagnostics
Reinstalled all drivers with latest WHQL versions or BETA
Updated BIOS and reflashed it just in case
Reinstalled Windows
Absolutely every test above ran clean and had no errors whatsoever.

The important thing to mention is that I never got a single BSOD while gaming or running resource intensive applications, it only happens when I'm browsing or the computer is idle.

So anyone has any suggestions of what might cause this or how to fix this? Thank you.

A:BSOD - Several Error Types pointing to ntoskrnl.exe

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

9 more replies
Answer Match 53.76%

Hi all,
I've been experiencing some BSODs recently and I would greatly appreciate your views on root causes and potential fixes.

For your info: I purchased my system in September 2011 at Digital Storm and started to experience BSODs in November 2011. I reinstalled Windows towards end of 2011 then changed the motherboard in June 2012.

Basis system specs:
- Windows 7 Home Premium 64bit
- OEM
- Hardware from September 2011 except motherboard from June 2012
- OS reinstalled in June 2012 following change of motherboard

Thanks in advance!

A:BSOD - DRIVER_POWER_STATE_FAILURE - error 0x0000009f cause by ntoskrnl

Device Concerns:
Code:
Ethernet Controller PCI\VEN_10EC&DEV_8168&SUBSYS_85051043&REV_09\4&11EB9DBD&0&00E4 The drivers for this device are not installed.
PCI Simple Communications Controller PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043&REV_04\3&11583659&0&B0 The drivers for this device are not installed.
Universal Serial Bus (USB) Controller PCI\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\4&3927C719&0&00E7 The drivers for this device are not installed.
SM Bus Controller PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043&REV_04\3&11583659&0&FB The drivers for this device are not installed.
Universal Serial Bus (USB) Controller PCI\VEN_8086&DEV_1E31&SUBSYS_84CA1043&REV_04\3&11583659&0&A0 The drivers for this device are not installed.
Prior to getting help, please install the above drivers from your motherboard support site. If you need help, please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs

5 more replies
Answer Match 53.76%

I honestly don't know much about computers. Probably wasn't the best idea to build my own but i did and everything worked alright until I started to try to install games like League of Legends and Starcraft. After i installed those or part way thru installation my computer crashed,multiple times in a row. After i removed the program the computer worked relatively fine though. Attached is the SF_21-02-2014 file.

Thank You for your help,
Jer499

A:BSOD When Installing things ntoskrnl.exe error

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800560db30, fffffa800560de10, fffff800031d67b0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
Bugcheck F4's are usually storage related.

Do the following:

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type chkdsk /R and hit enter.

You will be prompted whether you wish to schedule a chkdsk scan at next startup, type 'Y' and hit enter. Now restart your computer and chkdsk will automatically run. Report the output.

Now test the storage for errors:
SeaTools for DOS and Windows - How to Use

5 more replies
Answer Match 53.76%

Hello!
Around Christmas time I purchased a brand new Acer Aspire 7560 laptop.
Since the very first day I bought it, I began to experience BSOD errors while casually doing things such as browsing photos on Facebook, or just plain using my laptop.

Recently though, these crashes haver been occurring more and more often, and I do not know how to prevent them from happening! It's at the point where it will do it many times a day, up to six times an hour. It's very frustrating, and I have the feeling that it may be having an effect on parts of my computer, causing it to slow down, etc.
From what I've read in the dump reports, all of the BSOD errors seem to be related to the ntoskrnl.exe file.

When it crashes, the screen goes into almost rectangular tears from the left side of the screen to the other.

I am not the greatest with computers, but I do know my basic way around them. Here are some of my system specs:

System Hardware Age: Six months
Age of OS Installation: Six months. It came pre-installed. I don't have a Windows 7 installation disk.
System Manufacturer: Acer Aspire 7560 Laptop
OS: Windows 7 Home Premium 64-bit
Graphics Card: AMD Radeon HD 6620G
Display: Generic PnP Monitor, 17.3" HD+ LED LCD
Resolution: 1600 x 900
Hard Drive: 640 GB HDD
Mouse: Razer Naga
Internet Speed: Average (2.5mbps - 5mbps)
Other Info: AMD Quad Core Processor AB-3500M
6 GB DDR3 Memory Installed (DDR3 PC3-10600, DDR3 PC3-8500, DDR3 (non-ECC))

Also, I am currently usin... Read more

A:BSOD random crashes, ntoskrnl.exe error

Hello Vmoppy. Welcome to Seven Forums. The BCCodes presented suggest possible memory corruption. Please follow this tutorial. RAM - Test with Memtest86+ You should let the test run over night. If you get any error codes, pull all but one stick and test in each lane. Take note of the behavior while doing so.

Also, your BIOS may need to be updated. Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 7560


Code:
AlcoholAutomount "c:\program files (x86)\alcohol soft\alcohol 120\axautomntsrv.exe" -automount Brook-PC\Brook HKU\S-1-5-21-966909496-1433074955-2235090737-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Please remove Alcohol. It is known to cause issues.

You also have both McAffee family protection and Norton Internet Security installed. Please remove both, at least for testing and install Microsoft Security Essentials.

Razer Mice can be problematic, please remove and replace with a generic mouse for now.


Code:
Start Menu\Programs\AVG PC TuneUp 10.0.0.27 PreCracked Brook-PC\Brook:Start Menu\Programs\AVG PC TuneUp 10.0.0.27 PreCracked Brook-PC\Brook
Also delete. And with that, download and install Malwarebytes, the free version(do not start free trial). Run a full scan on all user accounts. Also, run a full scan with Microsoft Security Essentials.

9 more replies
Answer Match 53.76%

Hi,
I could use a little help here because this is really getting on my nerves.

The problem occurs when i try to run a game. Everything goes smooth to the part when bsod appears, usally after 10-15 minutes, depending on a game im trying.

At first i thought it's video driver that is causing trouble, but after changing several of them the results didn't got any better.

My system specs:
MB: MSI K9N SLI-2F
CPU: AMD Athlon x64 6000+
MEM: 4gb (Kingmax 2x1gb + Kingston 2gb) DDR2
VGA: Powercolor HD6850
PU: Chieftec 450w
Sys: Win7 Ultimate x64

What i tried so far:Changing video card drivers (with or without control panel)
Reinstalling a fresh copy of windows 7
BlueScreenViewer shows it's ntoskrnl.exe related
sfc /scannow fixed some errors, but some of them still appear and can not be fixed
memtest86+ 4.20, 6 passes, no errors reported
Video Memory Stress Test v1.7, only one pass, showed no errors
chkdisk displayed some errors i think but they were fixed

Files attached.

Any help is appreciated, thanks in advance.

A:BSOD playing games, ntoskrnl.exe error

Try to remove the 1 GB sticks and see what happens

9 more replies