Tech Problem Aggregator

Hardware update - Now "Windows not genuine" Can't activate

Q: Hardware update - Now "Windows not genuine" Can't activate

I Purchased Win 7 Ultimate some months ago as a download. It activated properly, and has been very stable. I replaced my processor three days ago without incident - no messages about activation. Now I am getting the black screen and "Windows is not genuine" message. I tried entering the product code - no joy. So I called the number and tried phone activation - three times - at the end, it said "you cannot activate Windows today". There used to be a number to call to explain about hardware updates - but I cannot find it anywhere on their site. I tried system restore, and it didn't complete.

Any help anyone could provied would be greatly appreciated. I am not interested in paying for my copy of Windows again.

A: Hardware update - Now "Windows not genuine" Can't activate

Welcome

Very strange that when you called you were not transferred to a rep. Try one of these numbers
Microsoft Volume Licensing - Activation Centers

Did you call on the Holiday weekend, maybe you should try again during normal business hours.

Let me know what happens.

8 more replies
Answer Match 98.7%

Hi, i installed a windows update on 4/4/15. When I rebooted my computer, I got a pop up saying my copy of windows is not genuine. I tired a system restore point and it didnt work. Please help?



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4BQTB-QQPJ2-J9PMY
Windows Product Key Hash: hyqYyPN5EmweZQHfTbNrovDWt6E=
Windows Product ID: 00359-OEM-8703217-52490
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E73DBA6E-083B-4ECF-9C69-AE2A72C738B3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150202-1526
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Stat... Read more

A:Windows 7 home premium " not genuine" after update.

I should add this is a OEM license I bought from new egg when I built the PC it's currently on.

2 more replies
Answer Match 98.7%

Hello all I am new here. 1st post. A few weeks back I turned my laptop on to see that after 4 years with my laptop that now my OS (Windows 7 home premium 64 bit) was somehow not genuine anymore. I've called Microsoft and talked to them 3 different times and have spent 6-7 hours trying different remedies to possible fix my issues. Nothing worked and they told me I would have to back up all my data and re-install Windows. Frustrated I gave up because I didn't have a hard drive big enough to back up all my data and I was fed up with all the dead ends Microsoft send me down. Since then I have recently purchased a external hard drive and done extensive reading and searching around the web to find a possible fix to my solution. That solution has yet to surface. Which is why I am here asking for help from anybody willing to assist.

Before anybody does try to help some background on the situation. My copy of Windows is legit and was pre installed on my laptop when I purchased it. My laptop will not connect to the Internet for some strange reason but I can do just about everything else on it. I do have access to the Internet on other PCs I have. I downloaded a program called Macrium Reflect to back up my data. I'm a noob on backing up and re-installing Windows because I've never had this issues before.

Thank you to anyone who took the time to read this and help please.

A:Windows 7 build 7601 "not genuine" after update

IF it cannot connect to the web it will turn Non genuine, it does a minor check every time you start-up and a major one every 90 days.
We need to find why its not connecting to the net before we can progress.
1st stop go controlpanel>>devicemanager> any ! or down arrows, on any driver, especially network adapters or problem devices.

Roy

1 more replies
Answer Match 97.44%

Hi,
I just updated Windows 7 Ultimate 32-bit to Service Pack 1, and now my computer is saying "Window 7 Build 7601 This Copy of Windows is not Genuine" message.
Can anyone help?
Thanks in advance!


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {F078FEEB-26E1-4771-B1CF-9658C3EC8299}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Offic... Read more

A:"This copy of Windows is not genuine" after Win 7 Ult. SP 1 update

Is this for the HP Pavilion in your specs?

5 more replies
Answer Match 94.5%

Just thought I'd pass along this observation...

Something done by Microsoft in a fairly recent (say no more than the past 3-4 weeks) has addressed TWO specific seemingly BIOS-related issues I've had on my Supermicro C2SBX motherboard ever since installing Win7 back in December 2009. The issues are obviously specific to this mobo (and possibly others) because they do NOT show up on my other machine which uses an ASUS P5Q3 board.

Anyway, the two problems were:

(1) Windows "restart" does not work, but rather seems to hang up in the midst of the hardware re-boot sequence. I see the "hard drive in use" light stuck on, which is tied to my Adaptec 39320 SCSI Adapter card when in use, not to my SATA drives.

So this might be an issue relating to the Adaptec card in this C2SBX board. Don't know.

Anyway, I'm forced to use "shutdown" which does work, and then a cold power-on re-boot from OFF... as my replacement for a simple "restart" to avoid the intervening power off/on sequence.

(2) Although I have three SATA drives in the machine, inevitably only one or two of them appear in the BIOS-produced device discovery list of hard drives that appear during the VERBOSE output at boot time.

Sometimes, all three will appear. But this is generally after some time of significant maintenance to Window. However before too long again the list will drop one or two drives, and things are back to how they've always shown at boot time from the BIOS.
N... Read more

A:Recent Windows Update fixed my "restart" and other hardware issues!

Good idea to share your observations.
Thanks.

1 more replies
Answer Match 93.24%

Windows continually fails to update this module:
Update for Windows 7 for x64-based Systems (KB2952664) -I have retried over and over, it continues to fail.
Error in windows update is:
Error: "WindowsUpdate_00003701" "WindowsUpdate_dt000"
So far there has been no solution provided.

More replies
Answer Match 88.2%

When trying to update with Windows update, i get a spontaneous reboot or a bluescreen-crash.
The filename "lzx32.sys" is mentioned.

The updates i'm trying to install are the following (roughly translated from norwegian):
"Update for Windows Media Format 11 SDK for Windows XP (KB939399)"
"Windows Tool for removal of dangerous software - march 2007 (KB890830)"
Other than that, i believe i have all other windows-updates.

I do however recall there beeing a third update on the list when i started the installation for the first time.
After the third or forth spontanous restart/bluscreen, when i figured something was wrong, it has disappeared from the list.
I do not know if it actually got installed or not.

I've been following the 5-steps-before-posting as good as possible.
From my normal startup programs msn-messenger and daemon-tools were shutted down before the dss-scan.
Here are the three logs (panda-activescan, dss-main and dss-extra attached):
PS: note that the "extra.txt" is from the first scan, which was done abit earlier than my last scan where the pasted "main.txt" is from.
This is because i was unable to get a fresh "extra.txt" from the last scan (no minimized window at all).
OK, here we go now:

Incident Status Location ... Read more

A:Windows Update - spontaneous reboots/bluescreens "lzx32.sys" - "Exploit/ByteVerify"

BUMP

In addition I've done some work myself (Rustbfix.exe, SpywareGuard, SuperAntiSpyware Free Edition, AVG Anti-Spyware), and it seems to be cleaner than it was (i.e. Windows Update works).

It would be nice anyways to get the facts straight, so here's a fresh log from Deckards System Scanner:

Deckard's System Scanner v20070318.32
Run by Claw_ on 2007-03-22 at 14:16:44
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Claw_.exe) -----------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 14:17:16, on 22.03.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\Programfiler\Norton Internet Security\ISSVC.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programfiler\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Programfiler\Grisoft\AVG Anti-S... Read more

5 more replies
Answer Match 88.2%

MS thinks that one of my PCs is running W7 that's not genuine. It is genuine - at least I bought it from Amazon and paid ?141 for it so that - to me - means it's genuine. It may not be but neither Amazon nor MS will take any responsibility for it not being genuine so I've given up with them both. I think that the issue arises because of hardware changes I've made. Oh - yes, I've lost the box with the key on it too.

Long story short. I use this PC very little and when I first first got the black screen and messages after I installed a larger hard drive and reinstated the drive image from an Acronis backup. I stupidly forgot to reinstate the drive signature. Then it happened again when I changed the ITX motherboard.

Now here's the real question. Every now and then it gives me the "black screen" treatment. I fix it by restoring a drive image and turning off W7 updates.
If the damned thing is told not to call home then it shouldn't should it? What's going on? It seems to give me a month or two and then goes psycho on me like HAL9000!

A:How do I stop W7 "calling home" and displaying "not genuine" messages?

If this is an OEM version then I can understand why it's doing this after you changed motherboards, since it is forever tied to the first one it is installed on.

If you can follow these instructions for activation issues,

Windows Genuine and Activation Issue Posting Instructions

The results of that can help resolve your issue.

Filling in your system specs will help as well,

System Info - See Your System Specs

If your installation is valid then there's no reason to turn off updates or try to keep it from calling home.

6 more replies
Answer Match 87.36%

So I have this weird thing happening in my relatively fresh install of Windows 10.
Whenever I search for "Check for Updates" or "Windows Update settings" on the search box of the start menu, I get the results that I want but if I press enter or try to click on those results nothing happens.. As far as I know I can click all others search results but those, and maybe others related to windows update.

I can still get updates by going to Settings>Update & Security though.

In my other computers this works fine, and as far as I can tell all the updates are done.
From what I've searched around other people seemed to have a similar issue where they couldn't acess the settings at all which isn't my case. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results.

A:Can't click on "Check for Updates" "Windows Update settings" on Start

Spanker,
.............. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results. .....................

Please clarify what did you mean by "no results".

When sfc /scannow is completed, it will give you one of the following 3 reports....................(paraphrasing)

1. No integrity violation.
2. Found corrupted files and repair is successful.
3. Found corrupted files but unable to repair some of them.

Which one of the above is applicable to you ?

3 more replies
Answer Match 87.36%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?
 

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

16 more replies
Answer Match 86.52%

Hello guys,

I don't know what I did, but nothing happens when I click on those two things in the search bar:

View image: wtf

I reinstalled Windows a few hours ago, and IIRC pressing those with the mouse lead somewhere. Now when I click on them, it does nothing. I have to type in "Settings", so I can click on the actual Windows App. Then I can navigate to those settings. IIRC those results were "clickable".

Can somebody help?

Thanks in advance!

A:Can't open "Windows Update Settings" or "Check for Updates"

Hello iamnewhere,

If you like, here's a Windows Update shortcut to use for now until hopefully an update will sort it for you.

Windows Update Shortcut - Create in Windows 10

3 more replies
Answer Match 86.52%

I'm not sure what this is in Windows Update [and this seems to be greyed out itself too], but how is it possible to have no results in Google on this KB that's in Windows Update?

I also clicked on the "more information" for the Microsoft Knowledge Base, but nothing came up there either.

A:A "non-existent" Windows update ("KB3024777") even Google can't find

Also note that it can't be unchecked/deselected.

Edit: It seems this update removes kb3004394 and vanish without a trace (except in History).
Neither seems to be available in the uninstall list afterwards.

9 more replies
Answer Match 86.52%

To anyone that can help me out:

I purchased a windows anytime upgrade key and upgraded my system from windows 7 home premiuim to windows 7 ultimate now when my windows tries to update I get this: (See image titled "message")



To bring you up to speed as to what I've done so far:
I ran sfc\scannow and no errors were found
I downloaded the hotfixes and apllied them and still could not update
I tried to do a system restore to the point before I upgraded, but I could not perform one because all of my previous attempts to update windows automatically creates a system restore and all the restore points were within a 24 hour period
I installed a system update readiness tool as per "windows help and support" dialogue box

To see the updates that did not install, refer to the image titled "update"

Really, I feel like I've done my homework and I've exhausted my efforts as to how to fix this problem. I'm currently going to school for computers and so I really like to apply what I learn in real world situations, but this one has got me stumped!

I'm also attaching my checksur.log I don't understand it now and it looks like a foreign language to me, but as I progress through my information systems degree I hope one day I can become a techsupport forum partner.

Any help would be greatly appreciated!!

Thanks in advance,

Techstudent36

HERE IS MY CHECKSUR.LOG


=================================
Checking System Update Read... Read more

A:windows update error code "WindowsUpdate_80073712" "WindowsUpdate_dt000"

Hi have you tried running a start up repair An update is not installed successfully when you try to install the update in Windows Vista and Windows 7

7 more replies
Answer Match 86.52%

I'm trying under "Windows Update" to click on "check for updates" however when I do that I get message
"windows update cannot currently check for updates, because updates on this computer are controlled by your system administrator"
I am the admin on the PC however this PC points to a In-office "WSUS server" to normally get its update
Is there a work around to this that I could add to my local group policy or registry?
I have been under Group Policy Object Editor -->Computer Configuration --> Administrative Templates -->
Windows Components --> Windows Update
but seen nothing that would allow to override this error
Any suggestion(s) would be most appreciated
JMurphNE

More replies
Answer Match 86.1%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".


Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":




The second picture is of the properties window of the first .mp3 in the list above:




I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:




Also, the properties window correctly shows the duration also:





I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

8 more replies
Answer Match 85.68%

I just updated my laptop from the original version of Windows 10 to Version 1211 (build 10586.11) and have a strange issue with my USB ports.

The USB 3.0 port works as expected. However, I attempted to create a recovery drive on thumb drive using a USB 2.0 port. The recovery creating process stalled seeming not to recognize the thumb drive in the USB port. I tried the same thing using the USB 3.0 port and it worked as expected.

When I plug in a thumb drive into the USB 2.0 port, it is recognized in File Explorer and I can successfully write to and delete files from the drive. However, the thumb drive doesn't appear in the "Safely Remove Hardware Icon" in the system tray. When I insert or remove the thumb drive, I don't get the "USB connect/disconnect" chime either. The USB 3.0 port works exactly as it should.

I changed the drivers as suggested in the following thread:
http://www.tenforums.com/drivers-hardware/29505-usb-port-oddities.html
The issue still exists.

Other than creating the recovery drive, the issue doesn't seem to cause any problems but it just doesn't seem right.

Has anyone else seen this issue and does anyone have a solution?

A:No "Safely Remove Hardware Icon" after Win 10 update

Same for me. Thanks to whoever will find a solution.

1 more replies
Answer Match 85.26%

My old graphic card stop working, so I installed a new one. When rebooting the windows XP sp3, I got message of need to activate Windows within 3 days, because of changes. So I agree to activate Windows, but only thing happening is blank "Activate Windows" screen. After waiting 1/2 hour I got a message, that "the running script might slow down Internet Exploer (IE8). Do you want to stop script or continue". After continue the white activation screen change to blue and picture of two keys appears. Nothing else. If not continue, windows start normally, but small icon appears to down bar saying 3 days left for activation.

I contact local MS support, follow their instructions (registry changes, restart msoobe.exe, make changes in Safe Mode etc.) but without any success! Now they say that I should make clean installation of XP, but I do not want to install and configure all my apps again (doing video editing with several programs)

By my self I have follow threads here and other forums with out getting any help to situation. Now activation time has change to 30 days (by following instruction from forum). I have reinstall SP3 and install the latest IE8 version. Somehow I feel, that msoobe.exe is running some scripts within IE8 and this is not working.

Any advice from this forum hoe to continue?

A:[SOLVED] XP msoobe problem:Blank "Activate Windows" Window

i don't think those problems are related! also, did u unplug ur pc before you changed the vid card? but... check in the windows>system32 folder for the file wpa.dbl. if you have that xp file for whatever reason its not seeing it. i think that's the first place to start!

10 more replies
Answer Match 85.26%

windows update error "WindowsUpdate_80070BC9" "WindowsUpdate_dt000"
I am using windows 7 64 bit
I cannot install any important updates and haven't been since 8/2010
 

A:windows update error "WindowsUpdate_80070BC9" "WindowsUpdate_dt000"

These links from Microsoft Support will help you up....
Link 1
Link 2

PLZ go through these support links and do reply if the problem is solved......
 

1 more replies
Answer Match 84.84%

Hi,

I bought a Windows 8.1 with Bing tablet (Trekstor Wintron 10.1) to use it in kiosk mode (run just one app for a specific demo use).

The problem is that the Windows 8.1 with Bing Version does not have this feature.

On Windows 8.1 RT and Pro, etc. it is easy to configure the feature.
See: Set up a PC as a kiosk using Windows 8.1's Assigned Access - TechRepublic

But under Windows 8.1 with Bing the "Set up an account for assigned access" button is not visible

Is there someone who knows a way how to convert the "Windows 8.1 with Bing" version to a regular "Windows 8.1 RT" Version? Maybe by changing some registry keys or whatever.
Or how to activate this "Assigned Access" feature without using the GUI?
Already tried to do it with the PowerShell but it seems that the "Set-AssignedAccess" function is not available..

Thank you in advance!

Kind Regards
Michael

A:Activate "Assigned Access" on Windows 8.1 with Bing

I don't know about using assigned access and using kiosk mode in practice(only what I've read) but if you cannot get it working does Windows 8.1 with Bing have Family Safety? With that you can restrict what programs are used and websites visited. This tutorial from Brink: "To Manage Family Safety App Restrictions Locally in Windows 8" should help you.

2 more replies
Answer Match 84.84%

Good Morning

How to activate "in extended standby mode for windows 10"

Thank you very much

Unit: Satellite Pro R50-B-10G

A:How to activate "in extended standby mode for windows 10"

Hi

What mode do you mean exactly: Sleep or Hibernation or hybrid sleep mode?
You can enable or disable the hibernation using the command called: powercfg
start the cmd.exe in admin mode!

Enable Hibernate in Windows 10: enter in the command prompt: powercfg -h on

Disable Hibernate in Windows 10: enter in the command prompt type: powercfg -h off

1 more replies
Answer Match 84.84%

Okay..... I have read about this problem so much and the first thing everybody say's/ asks is "is your copy of windows legit?" YES yes is it then the next "fix" anyone tells you is "just call microsoft and activate over the phone" i just want to get that out in the open because both of those are non issues'

decided to to a mass cleaing of my HD about a month ago so i formatted the drive and reinstalled window's, everything seems to go fine until it brings me to the welcome screen for the first time, try to click on the admin account to log on and i get the error "you must activate this copy of windows with microsoft before you can log on" okay so thats no big deal i guess so i go ahead and try to activate, the sequence of events here is always the same i have tried this 4 times now...
click on activate now and windows tries to bring up the activation screen but its blank and the computer locks up, okay so i power down and try again... same msg comes up but this time it shows me something to read. all the usual info except for the device ID, hmmm try to activate through the internet and it does not recognize my onboard nic, so i power down boot into safe made get the driver for the nic installed and i have internets, okay so i power up go to the activation screen and it will let me activate over the net, mmmmkay so i go ahead and try to logon and i get the same error as before but this time i open the activation screen and it says ... Read more

A:"you must activate this copy of windows with microsoft before you can logon"

Welcome to TSF

Either phone Microsoft and ask for assistance or format and reinstall again. Possible hiccup in the install as I see it too often. You cannot lose nothing as you are not even into the system yet.


Quote:




Okay..... I have read about this problem so much and the first thing everybody say's/ asks is "is your copy of windows legit?" YES yes is it then the next "fix" anyone tells you is "just call microsoft and activate over the phone" i just want to get that out in the open because both of those are non issues'




So what did they say?

2 more replies
Answer Match 84.42%

Today, after months of use, my wife's computer suddenly declared on startup that her copy of Vista Ultimate is not genuine. (It came from the Microsoft store in Redmond, and installed nicely without problems; our son works for Microsoft and was kind enough to buy us both copies of Ultimate.) On reboot, it said "Activation was successful" but also has "This copy of Windows is not genuine" in the lower right corner of the screen. Any ideas on what happened or how to fix this? (I must say that this adds to my perception that Vista has a LOT of problems.)
 

A:"Activated" but "Not Genuine" VISTA Utlimate?!?!?!

8 more replies
Answer Match 84%

I have a watermark that says, "Activate Windows Go to Settings to activate Windows". I upgraded from windows 7 and then I replaced my cpu and mother board a month ago and now this message appears and I do not have a product key to activate it with.

A:How to remove "Activate Windows" watermark?

Hi Bumzz

I'm not sure if I will be able to help you with your problem entirely as it seems that the most likely solution would be to buy a new product key.

What I am wondering is had you activated Windows 7 before you upgraded? What version of Windows 7 did you have before you upgraded?

I am not entirely sure if replacing your cpu and motherboard would make a difference unless you have a OEM product key which is specifically bound to your computer when you purchase it. I am thinking that this is the most likely scenario and unfortunately you might have to go purchase another key or get someone to embed your previous product key into the new motherboard (I am not sure if this is physically possible). This will require you to look at the UEFI firmware on your old motherboard.

Have a look at this tutorial

4 more replies
Answer Match 84%

On Monday I picked up a virus, which I finally eliminated yesterday. I rebooted the computer and logged on and then this message appeared:

Windows Product Activation

A problem has prevented Windows from accurately checking the status of the license for this computer. To procced your copy od Windows must be activated with Microsoft. Do you want to activate Windows now?

I chose Yes and a window comes up that says "Activate Windows" and there are 2 picture markers, top left and top right corners and nothing else. Closing the window causes me to be logged out.

I can boot into Safe Mode.

I think that a file has been trashed (?). How do I fix this?

In advance, thank you for for assistance and guidance.

A:Blank "Activate Windows" Window

Hello

To find out if your copy of XP is already activated,
type into Start>Run
oobe/msoobe /a
OK

OR
Start/All Programs/Accessories/System Tools and clicking on "Activate Windows". It will say "Windows is already activated. Click OK to exit" on an already activated PC.

What happens with these?

.

12 more replies
Answer Match 83.58%

The other day after doing a windows update my driver for my keyboard was deleted. Then a few days later I got the error that my copy of Windows 7 is not genuine. My device manager is also empty so I am unable to connect to the internet. I have tried several fixes listed here with no positive results. Please help!! I work from home on this computer and need it desperately.

A:"Windows 7 Build 7601...not genuine" and device manger is empty.

Hi please see the 3rd post here Windows 7 Build 7601 This copy of Windows is not Genuine

6 more replies
Answer Match 83.58%

Hello,

I could really use some help. Yesterday, I booted up my computer just like any other day, and it took forever to boot up (got stuck at the welcome screen and then at the desktop before the icons and start menu showed up). Within 5 minutes, the computer froze and was completely unresponsive, so I powered it off with the power button. I tried booting up again with the same result.

The third time, I booted up into safe mode and tried a system restore to a point from last Thursday, the last restore point when a critical update was installed. I restarted into regular mode, and it froze again. Since then when I have gone to system restore, all of the system restore points are gone. Also, I have that message that says "this copy of Windows is not genuine - build 7601" in the bottom right corner.

I can boot up into safe mode or safe mode with networking very quickly, but booting into regular mode takes forever (40 minutes to an hour). Then, within 5 minutes, it will become unresponsive.

I've had this computer for two years and bought it directly from Sony, so it is not an illegal version of Windows. This is really frustrating. Thanks for any help you can give me.

Here is the diagnostic report.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
Windows Produc... Read more

A:"Windows is not genuine" error, computer extremely slow and freezes

You ran this report while in Safe Mode - which means that it's missing half the data we need.
It sounds to me as if the problem is likely to be with drivers - or a corrupt user profile.

First things first, though....


Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC /SCANNOW.

If both pass OK, then it's probably a corrupt profile - while in Safe Mode, create a new User and see if rebooting to that user gives a decent boot.
If so, then we can work from there.

9 more replies
Answer Match 83.58%

For a few weeks now, I've been consistenly getting a "Windows is not genuine" dialogue with error code 0x8004e21. I haven't made any big system changes recently so am really not sure what has caused it. Any help would be much appreciated!!

MGADiag:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0A0DA76C-DA58-423E-8F82-84D814A9D579}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll... Read more

A:"Windows not genuine" 0x8004fe21, possibly problem with sppcext.dll

(may as well gather all the data at once! )
Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

9 more replies
Answer Match 83.58%

I have a problem with my laptop and I have no idea what's wrong!
I've had my eMachines laptop with Vista Home Basic (already pre-installed) for over 1 year. But yesterday all of a sudden I am getting a notice that says:: "This Copy of Windows is Not Genuine: build 6002"

The desktop wallpaper turns black all the time, and Windows thinks it isn't genuine! I bought this laptop (pre-installed with Vista Home Basic) at a large national retailer (PC World) so there is absolutely no chance this copy is fake.



I am being asked to "Activate Windows", and I have "0 days to Activate with a Product Key"



I really don't know what to do and why this is happening! Any help would be very much appreciated.
Thank you for your time

A:"This Copy of Windows is Not Genuine: build 6002" - VISTA

Hi -

Contact Microsoft for assistance --> http://support.microsoft.com/kb/326851

Regards. . .

jcgriff2

.

5 more replies
Answer Match 83.58%

I've been getting the infamous Build 7601 error every now and then for a few weeks. Normally rebooting solves it, but it seems to have become resistant to that strategy. After running tool MGADiag tool everything seems to be in order. The product key matches the one printed on the laptop.

Thanks for your help!

Here is the report:
Script:



Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code50
Cached Online Validation Code
0x0
Windows Product Key
: *****-*****-3BJ4H-V6F67-D3MRQ
Windows Product Key Hash
WiEnVUzpBjUVANOIIjgq2EFO32IRead more

A:"Build 7601 This copy of Windows is not genuine" Not TTS Error

Hello sj and welcome Is this a first install or subsequent ones from a CD you have?

If it keeps doing it then one suggestion is to contact Microsoft and explain the problem they are usually pretty helpful.

Have a look at this it might help Windows 7 Build 7601 - Error Code 0xC004F063, a month after reinstall - Microsoft Community

sorry didn't add this http://support.microsoft.com/kb/910336

2 more replies
Answer Match 83.58%

Hi,

I have a two-week old, custom built desktop with a genuine OEM version of Windows 7, operating Office 2010. The 'system' sits on an internal SSD and all my documents and files sit on a separate internal disk. One aspect of my backup and recovery strategy is to create a clone of both disks using Norton Ghost 15. These clone disks sit in one drawer each of my PC and can be easily removed and stored for emergency purposes. The idea is that if my PC is ever stolen etc., I have duplicate disks that I can use in a to-be-purchased PC, which will allow me to get back on board quickly. I have been using this strategy for years with my prior computer running XP (only one internal disk) and this all worked beautifully. However, this strategy has appeared not to work with the new computer and has caused a problem as follows.

I first created a clone of the SSD and that completed without any errors. The next day, I tried to repeat this and I received a message 'Can't clone while Windows is running.' I realised from this and a bit of exploration that Windows had booted off the clone, rather than the SSD. In the process, the drive letters were swapped, but as the drives are different sizes, it was clear which was which. The guy who built the PC said that this happened because he had not stipulated a disk booting priority in the bios. Be that as it may, when I now try to start the computer with only the SSD in place, the computer goes through a bit of a process regarding my 'personal ... Read more

A:Cloned disk results in msg "This copy of windows is not genuine"

I dont see an obvious problem with the MGADIAG report....was the report generated when you booted from the SSD that displays the non-genuine notification?

3 more replies
Answer Match 83.58%

Always getting "This Computer is not running genuine Windows" error message. Posted MGADiag report below. Any help would be greatly appreciated.



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XJXFF-2HPQQ-DQTRM
Windows Product Key Hash: 4lePC4VcIXnC8sDrXKR4xbPaetg=
Windows Product ID: 00359-112-9528031-85328
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {B6C97D2E-05F1-4FF3-94C8-4A7118DC5DDD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
... Read more

A:MGADiag report - "This Computer is not running genuine Windows"

File Scan Data-->
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100


Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

Post a new MGADiag report with details of any error messages encountered.

9 more replies
Answer Match 83.58%

Hi,

No updates are working and I am aware the PC thinks Windows is not genuine.

Can anyone help?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {2311DE44-CC56-4DB8-94E3-65DBC240E57D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Off... Read more

More replies
Answer Match 83.58%

Hi,

This is my first post...

I bought a PC from a website years ago, Cube24/7, in a bit of a rush. The website in retrospect was a bit dodgy, and based on other reviews of the site, I am lucky I got something for my money at all!

It was stated to have Windows 7 on it - which turned out to be not true. After spending my cash on a PC, I then did not want to fork out for an OS (as it did not have a default one) so, alas, I used a copy of a friend?s.

It worked fine initially, but then I was greeted with the familiar message to many of ?This copy of windows is not genuine?. At first I thought I would just ignore it, but eventually went down the route of getting a product key online. This worked fine for a while, but then required me to do it every couple of weeks...

NOW this has finally caught up with me, and I cannot access my user accounts. It comes up with an error message relating to user profiles being unavailable. I have tried many things, such as going on as a guest (which works fine) and doing a system clock back or system restore, but when it asks for the administrator?s password, I get the same error relating to user accounts.

Ultimately, I am looking for any way to restore the system so that I can access my user accounts, as I now do not really want to buy Windows 7 for the PC, if the error still occurs.

Any help would be appreciated and just contact me for queries.

Thanks

Isaac

A:Cannot access user accounts after months of "not genuine" windows

Hello Isaac,

You're just going to simply need to purchase a legal copy of Windows, and do a clean install an activate.

5 more replies
Answer Match 83.58%

Hi!
I have a Toshiba Satellite L750D. Windows 7.
All running smoothly when I bought the laptop 3 months ago.
Few days ago, this started to happen:
The computer starts running fine, Windows boots up, shows user login screen. All running fine till here.
Desktop shows, Windows runs as usual. Two to three mins later, it becomes terribly slow. So slow that just trying to open Explorer takes like 5 minutes... The situation then becomes unbearable, it's like the computer freezes up.
I have then to shut it down manually (pressing On/Off button for 5secs).
In another times, apart that problem, it appears in bottom right of desktop that the copy of Windows isn't genuine.
I know it's genuine, I bought the laptop and I activated Windows correctly. But well, that's a minor issue and only happens 1/3 of the times I try to start up the computer. The primary issue is that infinite pseudo-freeze of Windows.
Starting in Safety Mode doesn't change the problem at all. It will start well, and like 3 mins later, becomes terribly slow again.
I can solve problem in any way (run antivirus, etc) because I can't run it smoothly...
Appreciate feedback regarding this issue,
best regards,
Joel Möllering
 

A:Computer freezes 2 to 3 mins after boot up, sometimes says "Windows not genuine"

Sound as if you may have virus. you might want to check out the malware and virus forum here.
 

1 more replies
Answer Match 83.58%

Okay so I've just did a system image restore onto a brand new hard drive that i've purchased.
My intentions were to basically transfer everything from my old HD to the new one.
I had saved the System Image on an external HD.
I disconnected my old HD before starting up the system image recovery process because for some strange reason it wouldn't select my new HD for the recovery process without me having to select the old one too.
It went through recovery fine.
It booted into the new HD FINE.
I shut down the computer to reconnect my old HD and use it as a slave.
Then during boot it said something along the lines of "Having problems starting up" so it recommended that I go through this quick recover of some sort so I did, knowing that I connected the old HD it must've caused spme sort of confusion with the OSs?
After going through the quick recovering with the startup, it had me choose between OSs, "Windows 7" or "Windows 7 professional"
The result in goin into "Windows 7" was a message saying "Missing Operating System".
The result in going into "Windows 7 Professional as I logged in was an empty windows with blue wallpaper and a message in the corner saying that my Windows isn't genuine??!
BARE IN MIND THAT AFTER SYSTEM IMAGE RECOVERY I LOGGED IN THAT NEW HD PERFECTLY FINE AND EVERYTHING WAS NORMAL.

Please, what do I do to fix this.

A:System Image Restore Failure, "Windows not genuine", help please!

**UPDATE**

For the sake or resolving this issue I d/c'ed my new HD and just had my old HD connected so I can get back into my OS and somehow get somewhere with this from there.
It turns out that my old HD is the OS with the "Missing Operating System"?!
I'd done absolutely nothing to my old HD for this to happen!!
The ONLY thing I had done before disconnecting was performing a System image backup.
Lucky me hey?

**UPDATE 2**
My main concern here is that I would like to access my NEW HD.
My intentions for the OLD HD was to format it anyway.
The System Image is still in my external HD.

**UPDATE 3**

When doing the system image recovery I wanted to exclude the OLD HD because the screenshot shown would've happened for reasons unknown. If anybody knows what that means then maybe i would understand the problem. Maybe.
I now have both of my HDs deleted and unallocated.
So why is this message still popping up when I try to restore to my NEW HD?
For some reason it NEEDS to include my OLD HD but why? Can somebody please ellaborate?

4 more replies
Answer Match 83.58%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x800700b7
Windows Product Key: *****-*****-6FK7P-XQXFQ-J4MP4
Windows Product Key Hash: lNwLB5MBClr7RptLlxdkJ2WJB4I=
Windows Product ID: 00371-168-2952091-85015
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {5CA96619-84CB-4C23-9A86-86035076DCD3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-8007000... Read more

A:Only 'Administrator' account will logon, then "Windows Genuine" issues

A very rare error, this one!





Quote:
Cached Online Validation Code: N/A, hr = 0x800700b7


Your SFC scan appears to have crashed - or at least any more data after this is missing...

Code:
2014-06-08 01:24:52, Info CSI 000001e2 Ignoring duplicate ownership for directory [l:64{32}]"\??\D:\Windows\Branding\Shellbrd" in component Microsoft-Windows-Branding-Shell-Professional, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2014-06-08 01:24:53, Info CSI 000001e3 Ignoring duplicate ownership for directory [l:74{37}]"\??\D:\Windows\Branding\Basebrd\en-US" in component Microsoft-Windows-Branding-Base-Professional.Resources, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2014-06-08 01:24:53, Info CSI 000001e4 Ignoring duplicate ownership for directory [l:62{31}]"\??\D:\Windows\Branding\Basebrd" in component Microsoft-Windows-Branding-Base-Professional, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neut... Read more

9 more replies
Answer Match 83.58%

I have a problem with my laptop and I have no idea what's wrong!
I've had my eMachines laptop with Vista Home Basic (already pre-installed) for over 1 year. But yesterday all of a sudden I am getting a notice that says:: "This Copy of Windows is Not Genuine: build 6002"

The desktop wallpaper turns black all the time, and Windows thinks it isn't genuine! I bought this laptop (pre-installed with Vista Home Basic) at a large national retailer (PC World) so there is absolutely no chance this copy is fake.

I am being asked to "Activate Windows", and I have "0 days to Activate with a Product Key"

I really don't know what to do and why this is happening! Any help would be very much appreciated.
Thank you for your time
 

More replies
Answer Match 83.58%

Hi, I've been trying to figure out why it is that I've been getting this popup here:

When I do in fact have a key entered and at a previous point in time Windows was registered as Genuine - and was fully functional. In fact, I still have the ability to change my wallpaper, and the watermark that would appear in the bottom right corner about Windows not being genuine has disappeared, but now this is happening. The above pictured popup will only appear when I try launching Microsoft/Windows related softwares, like Paint, or Windows Photo Viewer, etc.. so everytime I want to open a photo, this problem persists and is very annoying.

Out of sheer frustration and a bit of ignorance with what to do, I looked up and researched what practical and quick ways there are to rid myself of (at the time, the black wallpaper, watermark, AND popup I'm dealing with now)-- because I don't understand why, with a Windows Key, any of this should be happening at all. And so I'd performed a few tasks including what one tutorial showed, to use Command Prompt and use the command slmgr -rearm , and this actually cleared up these persistent watermarks and activation errors. A program named RemoveWAT also fixed some issues, and the problem was gone for awhile. Now I've run into what seems to be a unique issue. I'm getting the above pop up, but when I view the actual window's associated Application name and process, they aren't the same as what is shown in other people's screenshots on other forums---... Read more

More replies
Answer Match 83.58%

I'm sorry if this is on the wrong forum section.

Some weeks ago I activated my Windows 7 Ultimate 64b and it worked perfectly. But now my computer is nagging about my copy of windows not being genuine. This message keeps popping constantly since yesterday.

How can I make it disappear and never show up again?

A:"Your Windows isn't Genuine" how can I make this message stop showing?

The last time it happened to me - I removed the last few Windows Updates, and Windows became genuine again. Do you know if a few Windows Updates got in just before this message began appearing?

[By few WUs, I mean I ran a concocted batchfile, restarted, no more non-genuine problems. There can be a price to pay, one has to have current OS partition backups - just before the message would be best, 2nd best is just before running this can-be-caustic batchfile.]

1 more replies
Answer Match 83.58%

I'm working on this for someone else - we have a genuine copy of Windows 7 Pro that is coming up with this error, but only about once a week does it pop up... then the computer is restarted, and all is ok. When I ran the validation (Genuine Microsoft Software) I get "Because Windows installed on your PC is genuine, enjoy the security, reliability and protection it provides." Yay, it's genuine. (I am 100% positive it is genuine in fact, as it all came from Best Buy -- the computer came with Win 7 Home and was upgraded to 7 Pro with a key purchased from the same store.)

Below is the log from MGADiag -- mind you, this was gathered while it's working and thinks it's valid, so it might not be of any help.

What I can't figure out is why it will suddenly come up, about once a week (for the last 3 weeks), and then be gone when we reboot... what am I missing?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XFBC7-BPQPX-7FFJR
Windows Product Key Hash: 8bBtLgfx7U/SPVa2StbJ1Emebns=
Windows Product ID: 00371-618-8321502-85237
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {CF3E31B2-07C2-4A2C-8F60-345254A8B5DA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architec... Read more

A:"Windows 7 Build 7601 not genuine" intermittently popping up

Intermittent WGA errors like this tend to be caused by race conditions, where two or more processes fight over resources.

Such things can happen where the AV (or malware) is fighting the SPPSVC and associated systems - if SPPSVC loses the fight (or at least doesn't win it within a certain amount of time), then the system gets flagged as non-genuine as it assumes that something is actively blocking it.
Usually, a reboot or two will fix it.

What AV is installed currently? What other security software is installed?
What other AV's have EVER been installed on this machine?
When was the last time you ran a full system scan with updated definitions?

3 more replies
Answer Match 83.58%

Hello
I am helping a friend clean up her laptop and there are a number of issues I can not seem to work out on my own. I have Googled the issues she is having and it seems my only solution is to edit the registry files on a command line basis which is risky so I figured I would try speaking with you geniuses first. :)

She has a Compaq Presario CQ56 which came with a legitimate copy of Windows 7 (She even kept the sticker on it to the right of the track pad) but a month or two ago, it suddenly started telling her that she is not running a genuine copy of Windows. Her wallpaper is black with a 'not genuine' watermark in the bottom right corner, her start menu items are all gone and she gets notices about security center not being able to work until she buys a new copy of Windows.

Aside from that, I have found that using Internet Explorer (her default browser) to search for Microsoft's Malware Remover tool always redirects to a different web page for some malware/trojan removers or Norton's web page etc etc.

Lastly her track pad seems to tard out a lot. It seems that after a few minutes, you are only allowed the very left most half-inch of track pad to move the cursor and anything beyond that to the right just brings up this crappy miniature scroll bar.



I have installed and updated both Malwarebytes and Superantispyware and run full scans of each in Safe mode as well as the 64 bit version of Microsoft's Malware removal tool. Malwarebytes initially showed me 2 re... Read more

A:Suddenly "Not Genuine" copy of windows, track pad issues, browser re-directs

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell

7 more replies
Answer Match 83.58%

your antivirus software? This is the message I get when I try to run anything. I tried to run the initial scans that you wanted me to to produce the logs but it won't let me. I'm not sure where to go to now. I have no safe mode option when my computer boots up. It's got an invalid boot file or something. Please help..

A:"Application cannot be executed. The file "..." is infected. Do you want to activate

Wouldn't let me edit post but I got the logs that were wanted.


DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by Administrator at 6:36:24.12 on Sun 05/16/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2527.2239 [GMT -5:00]


============== Running Processes ===============

C:\windows\system32\svchost -k DcomLaunch
svchost.exe
C:\windows\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\windows\Explorer.EXE
C:\Documents and Settings\Administrator\Desktop\111.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: {9b6eb8b7-364d-4a28-b8de-8e0eafb9b096} - metadomo.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: {3041D03E-FD4B-44E0-B742-2D9B88305F98} - No File
uRun: [ctfmon.exe] c:\windows\sy... Read more

3 more replies
Answer Match 83.16%

Sorry guys, I don't know if this is the right place to post this one.

A few years back I bought the book "Hardware Bible":
http://www.amazon.com/Winn-Rosch-Ha...197227-6134320?ie=UTF8&qid=1188143492&sr=11-1

I bought it but I didn't have much time to read it. Now that I really need to catch up with hardware issues I find that my expensive book, although very good and informative, it's sadly out of date.

Do you know if there's any web site associated to the book that keeps it updated, or if there's any web site that explains in a didactic way the basics of latest hardware technologies?

I know there are plenty of sites dedicated to hardware reviews but they are basically trying to sell you the gadget and not explain the fundamentals of the technology.

BRgds
 

A:Update to "Hardware Bible"

Why do you need a book like this in the first place?

I have been working in the Computer/Electronics repair field for over 37 years... I have no problem with older or the newest technology. I may read a review or post about new technology from time to time. No printed book can possibly keep current with computer issues. Hardware changes every 4 to 6 months. However, computer hardware basics are pretty universal
 

3 more replies
Answer Match 83.16%

My problem is similar to others that hve been posted in this forum.
"Windows is not genuine" message, extremely slow in normal mode (task times went from seconds to minutes).
History
Java had not been updated. Did that and then started getting the above message.
Ran virus scans and removed some virus files from java folders using MS Security Essentials, Kasperky, Malware Bytes. I had to run these in Safe Mode because it was going so slow.
Working in Safe Mode now.
Windows is the what was installed when we got the computer in 2009.
Diagnostic report below.

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {60337CC1-B317-4362-B245-B2826914F340}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists... Read more

A:"Windows is not genuine" message and extremely slow

The MGADiag report was run while in Safe Mode - which means that a lot of useful data is missing.
Please try booting to normal mode and running another MGADiag report from there - but I suspect that the main problem is actually nothing to do with the WGA notification (which is probably a result of a race condition)

Let's have a look at the Event logs....

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.

9 more replies
Answer Match 83.16%

Hi

Have this message on the desktop of the PCs in the house and it beginning to irritate me even though it doesn't seem to have an adverse effect (yet). Brief history - PC was purchased in Dec 2009 from a large UK company called Mesh Computers. I bought two others from them at the same time (Xmas presents for the children). Came preloaded with Windows 7 Premium 64bit(with registration key sticker stuck to the top) and has functioned without issue since.

Fitted a new hard drive 2 months ago (no other hardware changes since new), reloaded Windows 7 from supplied disk, of which I have 3. Have taken all the updates. Don't know when the message first appeared as I'm not the main user. When I look at the system settings under Windows Activation there is a link that read 'You must activate windows today. Activate Windows now'. However nothing happens when I click on it. A little lower on the screen by the side of Product Key the 'Change Product Key' link does nothing either.

Details from the MGADiag Tool:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PH6KQ-KK47H-FY3HY
Windows Product Key Hash: eCycK8/ixwvSE7Ov7ragknQH/9c=
Windows Product ID: 00359-OEM-8802021-18119
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3D06A59C-CF55-4400-86... Read more

A:Build 7601 "Windows is not genuine" Message

You appear to have neglected to activate the license.
If Internet Activation fails, use telephone activation....

telephone activation (operator calls)

Click on theStart button

in the Searchbox, type

SLUI 4

and hit the Enterkey

follow theinstructions, but when asked which service you require by the telephoneansafone, do NOT reply - this should force an operator to respond, who can dealwith you

4 more replies
Answer Match 83.16%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-3CWTY-Y4MPW-CD72J
Windows Product Key Hash: Ie0jep/RW6EuX0b0jwqtFuaabJA=
Windows Product ID: 00426-065-4143513-86189
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {52D2FEE1-F604-4EEB-B738-8CE811147DB6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-23... Read more

A:need help on "windos 7 build 7601 windows is not genuine"

I could have sworn I responded to this one hours ago! - sorry for making you wait.
Welcome.


The Key in use is an MSDN Key from a not-for-resale MSDN account.
Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.
You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

Please read the following posts.... .................................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
Also - have a look at this video....
http://www.youtube.com/watch?v=hzqNNiOM0cs

You may be able to get a complimentary copy of the OS from Microsoft - fill in the Counterfeit report here...
http://www.microsoft.com/en-gb/howtotell/default.aspx
You have a larger problem as well - you (or someone) have installed a hacker's Activation Exploit in an attempt to bypass Acti... Read more

3 more replies
Answer Match 83.16%

After I did some cleanup of malware on my computer, this shows in an overlay on my desktop:

Windows 7
Build 7601
This copy of windows is not genuine

Here is the data from MGADT:


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85604
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {6BD89575-4F7C-4AB3-925D-4406BA1D2EC2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: T:20121203233115278-
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A... Read more

A:Seeing "This copy of windows is not genuine" at bottom right corner

The installed Key is a KMS Volume License Key - which requires a dedicated KMS Server within the isuing organisation.
The installed edition is Enterprise - which is not available to the public.
You should reformat and reinstall with the licensed version of Windows, or contact your System Administrator for assistance.

1 more replies
Answer Match 83.16%

So today I booted my computer only to find that Windows telling me my Windows copy wasn't genuine with the "Build 7600" next to it. It IS registered, and this occured after I got a BSOD. I can't use my computer without the screen freezing, turning black, and then showing fragments of the desktop and then repeating. (I am using Safe Mode as I type this)

I have been getting BSODs for a while now, and have tried so many things to fix it before with nothing working. I tried using Memtest +86 to try and see if I had bad RAM, but it found 0 issues. I seriously doubt it has anything to do with my registry. My RAM sticks are in the right place.

Here's a screenshot of my BlueScreenView:



Uploaded with ImageShack.us

I couldn't get PERFMON to work, so all I have is my .dmp files, sorry about that.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? 64-bit
- the original installed OS on the system? Yes
- an OEM or full retail version? Full Retail version
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? Running since July 2011, 3 months.
- What is the age of OS installation (have you re-installed the OS?) Reformatted once, on September 19, 2011

A:BSOD after Memtest said nothing wrong, "your windows is not genuine"

  
Quote: Originally Posted by brentfindley


So today I booted my computer only to find that Windows telling me my Windows copy wasn't genuine with the "Build 7600" next to it. It IS registered, and this occured after I got a BSOD. I can't use my computer without the screen freezing, turning black, and then showing fragments of the desktop and then repeating. (I am using Safe Mode as I type this)

I have been getting BSODs for a while now, and have tried so many things to fix it before with nothing working. I tried using Memtest +86 to try and see if I had bad RAM, but it found 0 issues. I seriously doubt it has anything to do with my registry. My RAM sticks are in the right place.

Here's a screenshot of my BlueScreenView:

Uploaded with ImageShack.us

I couldn't get PERFMON to work, so all I have is my .dmp files, sorry about that.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? 64-bit
- the original installed OS on the system? Yes
- an OEM or full retail version? Full Retail version
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? Running since July 2011, 3 months.
- What is the age of OS installation (have you re-installed the OS?) Reformatted once, on September 19, 2011


Disk hardware error. Please run chkdsk and then download the mfr HD app and run it.
A- CHKDSK /R /F:

Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.
... Read more

5 more replies
Answer Match 83.16%

A few days ago I started getting repeated pop-ups that "This computer is not running genuine Windows" which is absurd of course since I purchase this copy of Windows in 2010 and have had no problems with it over the last 5 years.

Here is the WGA Thing with the CBS thing attached.


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-82TM7-GBVXR-HFWQ8
Windows Product Key Hash: uLI+IutPt1kx7zqg7zgDJyIN8KE=
Windows Product ID: 00359-OEM-8702911-98617
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {89C7CE8F-8AAA-4FF1-9FDA-63440A318C37}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.ex... Read more

A:Suddenly getting "Windows not genuine" error 0x8004fe22

I don't think that the problem is related to the one from the CBS.log - but there are tools that can deal with it, which we'll get to later.

For the MGADiag problem...


Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.


REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}/S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}/S


Here are some instructions to make life easier

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories ? then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

2) To run the commands easier, highlight the block of commands, and right-click on thehighlight ? select Copy. In the CP Window, click on the black/white icon at top left ? select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.

3) To copy the results... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

6 more replies
Answer Match 83.16%

I can't for the life of me figure out how to fix this and restore my genuine copy. I looked into the properties, and found my product key is still there, but it says that my copy still requires activation.

All of this happened after I restored my computer to the last best known configuration from the boot menu. I had to do this because there was an error starting windows from a setting change I had made to Asus's AI booster (WTF?).

Watermark on the lower right had corner of the screen reads:
Windows 7
Build 7600
This copy of Windows is not genuine.

I've been fine, and "genuine" for almost a year until this happend.

A:After *Last known good config* restart, Windows not "Genuine"

You can re-activate your copy of Windows on-line

How to Activate Windows 7 Online

9 more replies
Answer Match 83.16%

When I got this message earlier this month, I searched around, read the posts here etc. After reading about the problem I let windows install KB3024777 to fix the KB3004394(?) problem.

Everything appeared to work. January updates were installed. This was three days ago. But today I got the message again. Don't know how often the message is supposed to come up. I have since cold booted once and it has not come back. Yet. I completely shut this machine down every day at 1AM and let the bios start it at 7:30AM.

I upgraded this machine from xp by totally wiping the disks and using a retail full win7 pro. At least I think it's a full retail. The other boxes have a small upgrade notice on the box. The OS was installed sometime in the fall of 2013 but i did a full restore in I think 12/2013 to fix some problem I had with Quicken


the diagnostics report:



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-KV7XP-F8P48-B3K8X
Windows Product Key Hash: flPJFCz8h3gRJMnllP6AKJLa3zw=
Windows Product ID: 00371-177-6215034-85905
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {61E75CC2-9D5F-4E78-9ADF-3F532D975C1A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows... Read more

A:"This computer is not running Genuine Windows" message - still / again

What AV are you using?
Try this...

Please disable real-time scanning/protection and reboot

If the notification has disappeared, re-enable real-time scanning and reboot again

If the notification is still present, first check whether the real-time scanning is still switched off.

If so, then re-enable it and post the result.

If it's turned itself back on then tell me or try again using a different disable option.

Post back with the results

8 more replies
Answer Match 83.16%

Hello there,

Windows 7 is booting normally until it get stuck on a blue screen (not a BSOD) that says "Windows 7 7601 not genuine" on the bottom right corner.
Problem is Windows won't go anywhere from here. I just can't do anything else (except ctrl-alt-supp which just allows me to reboot). As I can't get into Windows, I can't do anything to solve the problem.

This problem occured after I got rid off my XP partition (from a dual boot XP/seven) to keep only Seven. I had to use windows recovery tool from my Home premium CD to repair start up after that of course as I had lost my boot information (previously on XP).
When I finally got Seven to boot normally (at least I thought) it just hanged there, on this beautiful blue screen, with nothing else than this false statement about my OS not being genuine (This is a genuine one that has been activated fro 2 years and worked perfectly fine).
All I found on forums are people who seem to still get access to Windows and so figure out something with windows or cmd (like slmgr /rearm). But I can't even try all that, as windows doesn't want to load further. I tried in "safe mode" but it didn't change anything, Windows get stuck too.

Am I missing something? Do I have to install it all over again? Isn't there a way to solve this?

Sorry to bother, but I'm really out of ideas

Thank you

A:"Windows 7 7601 not genuine" and OS won't fully boot

Probably you will have to buy another drive, do a fresh install and retrieve your data via USB cable device. If you have no data you need to retrieve just format your drive and do a reinstall. That takes time, I know but computer owners have lots of time, right? The only dual boot system I have seen that can be easily removed and set up again is with Windows/Linux but even there, if you run any sort of boot modification like Disktrix where pagefile and MFT and other system files are moved, both systems get lost. Dual systems seem to be very sensitive to change. I think that is why many people would rather run a virtual machine than run a dual boot and it's kind of fun too running a system within a system. VMs can be loaded and unloaded at will with no untoward effects and the software is free.

9 more replies
Answer Match 83.16%

First, this is my first post, and I am quite a noob, so i am sorry if I break any rule, or if I behave sub-optimally, I try my best. I get this message for a few weeks already, and I got sick of it. I googled it, all solutions are telling me to delete wat file in system32, but I don't want to, because I bought my software, and I want to use it without hacks.
Here is report, I hope I did it correctly.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C60E3FF7-F64E-4E1D-A737-35A6F49322B5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A,... Read more

A:Message "this computer is not running genuine windows"

You did well for a first post
Sorry for the delay!

You're perfectly correct - uninstalling (or worse, deleting) the WAT update doesn't solve anything, it just hides it.

Let's start with the most likely candidate ...
Check out Device Manager - make sure that you have 'Show hidden devices' enabled - and see if there are any yellow- or red-flagged devices present.
If there are, uninstall them (do not also uninstall all related drivers!)
then reboot twice, and post a new MGADiag report.

If not, then try this.

Please run the following commands in an Elevated Command Prompt

NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC

once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

Note that this may delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.

9 more replies
Answer Match 83.16%

I installed Widows 7 Professional on a brand new Samsung 840 SSD drive. I left 23.2 GB unallocated according to Samsung's instructions.
The installation worked fine for about 3 weeks until a "Not Genuine..." notification appeared , and I was offered a special deal to buy a Genuine copy.
The the installation copy I used has all the proper COA and hologram on disc.

I had previously done a similar Windows 7 installation to my own computer with a Samsung SSD PRO and of course a different Windows 7 disk, purchased from the same vendor.

I don't remember for sure (I'm in my 70s ), but I think I may have updated the CMOS, because the Samsung Magician utility for the SSD reported that the SATA speed available was not optimum.

****************************************************************************


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-89KF2-TPQ2B-9XRFP
Windows Product Key Hash: tNsxNTv5zs4K+4osLoGdqSIo1tE=
Windows Product ID: 00371-OEM-8978082-57311
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {A6E520BB-FE8B-49A7-BE85-24B71F5217FC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
B... Read more

A:Got "Not Genuine Windows" message on wife's computer

The installation appears to be properly activated, and was validated today - was the notification still showing when you ran the tool?

6 more replies
Answer Match 83.16%

Few days ago my windows 7 pro started giving me this annoying message saying that my windows is not genuine. I've searched some articles online and found that it might be due to Avast. I used https://www.avast.com/en-us/uninstall-utility to remove it (I didn't go through the standard Control Panel uninstall process). I also made sure that my windows is updated. Now I switched to MSE. However, the message is still showing! Below is my MGADiag report. Please help. Thank you!


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {58096704-BF58-4FAD-B2F0-C31ABC33752E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150202-1526
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr... Read more

A:Windows 7 Pro suddenly giving "Not Genuine" message

Anyone please? Thank you.

7 more replies
Answer Match 83.16%

Running Windows 7 Ultimate 64-bit SP1 with Acronis True Image 2014. Had to do clean re-install of Windows from DVD. Then restored C: system drive from Acronis system image. Everything worked fine until reboot when I got a black screen with message "Build 7601 This copy of Windows is not genuine." Tried everything including trying to run a startup repair from DVD. Could not get beyond black screen.

Did another clean install and system restore. This time I tried a startup repair using DVD. Same result on reboot.

Tried again with clean install and restore. This time after restoring I did In-place Repair Install from DVD. This worked and I was able to enter license info and reregister Windows.

Apparently. either (1) Windows thinks the system restore from Acronis is a counterfit cop of Windows or (2) Acronis is not backing up a file necessary to authenticate Windows.

Any ideas?

A:Restoring from Acronis get "Windows not genuine" message

Grab a ISO copy : Clean Reinstall - Factory OEM Windows 7

1 more replies
Answer Match 83.16%

Hi

I'm wondering if anyone can help with my "not genuine" message that now appearing on my PC. I have installed a retail version of Windows 7 Ultimate 64 bit.

Thanks

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-6BFKG-2QDMT-G92F8
Windows Product Key Hash: XpYqkOTjaAPXQ+VIZkg4+CQr3iQ=
Windows Product ID: 00426-069-2867156-86119
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E866D866-DEF7-4B22-B533-CFB85DC667BC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x... Read more

A:Help with "Windows 7 build 7601 not genuine" message

The Key in use is an MSDN Key from a not-for-resale MSDN account.
Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.
You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

Please read the following posts.... .................................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
Also - have a look at this video....
http://www.youtube.com/watch?v=hzqNNiOM0cs

9 more replies
Answer Match 83.16%

NoelDP,

I am getting the error code "0x8004fe22" amd the popup window "This computer is not running genuine Windows" however, I do have a genuine version new from the PC manufacturer. This started yesterday after I applied all of the Microsfot Updates that came out this week. I am also getting error code 643 in Windows Update. Most of the updates installed but two did not (they were KB2742595 and KB2736428 which both are security updates that deal with .NET Framwork 4). All other updates installed and I can still instal MSE virus definition updates.

I have done a full system scan with MSE definitions as of yesterday with no malware discovered.

I have run CHKDSK C: /R. The log in event viewer says that it cleaned up 513 unused index entries from index $SII and $SDH of file 0x9 and 513 unused security descriptors. It also says that CHKDSK discovered free space marked as allocated in the MFT bitmap and that Windows has made corrections to the file system. No bad sectors or anything else of note.

I have run SFC /SCANNOW. The CBS.log is attached. It does have some "Failed to internally open..." messages.

I have checked the Software Protection Service. It is set to Automatice (Delayed Start), but is stopped. I have started the service and it starts nomrally, but then stops after a while.

My gut feeling is that it has something to do with registry permissions. I did run a reistry cleaner (regseeker) about a month ago, but made a ... Read more

A:0x8004fe22 "This computer is not running genuine Windows" but it is!

Your immediate problem is
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

6 more replies
Answer Match 83.16%

I get the error message "Copy of Windows not genuine" after I recovered my windows installation.
I have a perfectly legit copy and it has been activated (and worked fine) before on the same pc.

I ran chkdsk and it seemed to be fine.
I also ran sfc/scannow. - It said it found corrupted files. However, I don't know what to do with that info. See the attached log file with the results.

I know I can do a Repair Install, but I thought there may be a way of fixing it before I go that route.
Details about the computer:
Acer Aspire AS1830T-3730 laptop
Core i3 - 1.2GHz
4GB DDR3 SD RAM
WD Caviar Black 750GB
Windows 7 Ultimate x64 - (retail re-installed)

A:Error 0x8004fe22: "Copy of Windows not genuine" - even though it is.

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

9 more replies
Answer Match 83.16%

This is a custom-built desktop that has been running since 2014. No recent changes to hardware (only change ever might have been RAM addition). After years of updates, recently started getting the notices with 0xC004F200 error on startup. Screen is now black with Build 7601 Windows is not genuine notice. I believe that I still have the COA, but will have to look. Though I didn't build it, I trust the guy who did. Any help is warmly welcome.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-8YD6J-6MTCC-DF49C
Windows Product Key Hash: Fvo3L+ndDSXOXvjxM40p0jf2rHw=
Windows Product ID: 00371-OEM-9323837-65984
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3E4E1BCB-F853-4C2C-AB0A-CA344D5E3E04}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed B... Read more

More replies
Answer Match 83.16%

Over the last few days I have been getting the error message "not genuine Windows". This prevents me from getting Windows updates and causes other problems in regards of downloading information. When I follow the online link to rectify the problem I am getting error 0xC8000247 which is supposedly caused by a outdated Raid driver. I have tried to update my driver but the system tells me that the most up-to-date driver is already installed. Does anybody know how to resolve this issue? Is it possible to do a repair installation of Windows 7? The Windows key is attached to the computer as it came installed on the system.


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {959767E3-C452-45C8-81D3-0AE63F240DD2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150928-1507
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notificati... Read more

A:False error message "Not genuine windows"

A wild shot, download, install, run tweaking.com's Windows Repair (All in One) in Safe Mode with Networking, accepting defaults, adding items #26 and 27. That might help smooth Windows operations some. Now, if this is a viri or malware, that might take additional tools, with WR being first and last run.

1 more replies
Answer Match 83.16%

This seems to be an issue for many.
I recently had to reinstall windows on a new HD. I am now getting the error of not genuine copy etc. Can some one tell me what the issue might be? Thanks


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6GC83-T8RT3-G7KBP
Windows Product Key Hash: G1td50YI7qsk7U3H2kZVZZ4vFBA=
Windows Product ID: 00359-OEM-9801003-79857
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6438CAB3-EAC6-49E9-B28B-6714FFE9F1D8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version... Read more

A:Help with "Windows 7 build 7601 not genuine" message

Hello and welcome elbygump might a daft question but I know it is a new drive - is it the same motherboard cos your activation is tied to it not the drive.

I would be inclined to call Microsoft if it is the same mobo and run it by them.

9 more replies
Answer Match 83.16%

I cannot update anything, I always get this error 0x8004fe21, the error messages from WinUpdate vary every time. Thanks, Techy.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-9XPVR-JH3CH-F4YD8
Windows Product Key Hash: utjG7Lx20/AFT7oaoiyjdBLm3fc=
Windows Product ID: 00371-618-2680183-85222
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {74249E2E-55D0-4DA2-B5C9-5BB0E2F8DBEE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF... Read more

A:0x8004fe21 "This computer is not running genuine Windows"

EDIT: Should I Restore to Earliest Restore point?
Okay, ran CHKDSK C: /R and SFC /SCANNOW.
Here are the reports and CBS.log...

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-9XPVR-JH3CH-F4YD8
Windows Product Key Hash: utjG7Lx20/AFT7oaoiyjdBLm3fc=
Windows Product ID: 00371-618-2680183-85222
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {74249E2E-55D0-4DA2-B5C9-5BB0E2F8DBEE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3... Read more

9 more replies
Answer Match 83.16%

I just did a complete recovery of my computer and in order to update windows, i have to install the ""Windows Genuine Vakidation" software. My XP is valid,came with my new computer bought at Staples(ie little chance its a fake) so i have none of those concerns.

However, what about security issues? What about it says once installed, it cannot be removed. Does this mean if when i do a complete recovery,even that will not remove it?
 

A:"Windows Genuine Vakidation" and security issues...

sharky said:

However, what about security issues? What about it says once installed, it cannot be removed. Does this mean if when i do a complete recovery,even that will not remove it?Click to expand...

If you re-install - everything added or updated, will be removed.
You will be back to the day you bought it and everything will need to be updated.
 

1 more replies
Answer Match 83.16%

I just acquired a Sony VGC-RB30 desktop.
The pc allows me to surf the web, but it has a Windows issue.
Just looking for advice on where to start cleaning up this machine.
At bootup:
1) I get to the choice of OS: XP Pro or XP Home, only Pro works
2) after selecting XP Pro, then I need to choose one of 2 User Icons (both have admin rights)
3) then I get the message "did not pass genuine windows..." I choose- resolve later
4) and finally a home page opens up, and I can surf.
on the back of the case is a certificate of authenticity for XP Home Edition
I did not receive any original system CD's for this machine.
Can this "windows genuine" issue be easily resolved?
 

A:Can this "genuine windows" issue be easily resolved?

12 more replies
Answer Match 83.16%

later the same day as latest updates, computer crashed. Then when restarted, showed blackscreen & msg "Build 7601 This copy of Windows is not genuine"
I have had the computer from new for several years & it came with Win7 Home Premium installed & CoA.
Ran MGAD - results below:- Also jpg shows screenshot (below)of latest WinUpdate History.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {671F0E33-F7A7-4375-B036-8B504A8BFDA4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x... Read more

A:Win7 Build7601 now "Windows not genuine" message

Hello and welcome Almac mate have you tried a system restore to before the updates?

First try the restore from safe mode if possible if that doesn't work try SFC and chkdsk SFC /SCANNOW Command - System File Checker

Disk Check

Now what model is the Asus it is quite handy to have a few specs to work on if you have backed up your stuff? cos you may have to factory default the thing or use any media you got with the machine. If you haven't got media then don't worry as you can do a clean install from a stick or disk using an ISO and the activation code on the Microsoft sticker just that you will lose all data. .

6 more replies
Answer Match 83.16%

Hi, all! I just got this computer four months ago and I am getting a "This computer is not running Genuine Windows" message every so often. I no longer have the Windows install disc that came with the computer. The computer is a Sony Vaio. Here is the diagnostic report:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
Windows Product ID: 00359-OEM-8992687-00016
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {4531FCA7-C73E-476F-B837-DB6517CD0D70}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr... Read more

A:"This computer is not running Genuine Windows" message

I guess I should have looked on the forum a bit. It looks like others have my same problem. I guess I will look at the solutions there and try to find my way.

9 more replies
Answer Match 83.16%

Hi! I've bought my DELL Inspiron 3520 on Dec 2012 with pre-installed Windows 7 Ultimate x64/x86 version. In March 2013, it gave error "build 7601 This copy of windows is not genuine". So, I searched & get solution on this forum about "rearm" command. This fixed all my prob. at that time. Now, on August 10, 2013 I installed Windows Updates. It was all O.K. till now when I switched on my laptop today, the same error about windows not genuine appears again. But I'm avoiding that "rearm" command coz it has 3-4 times limit. Now, I can't find a reliable way to fix this. If updates are causing this issue(I don't know) I swear I don't let it ever update again. Pls. help me... I don't know anything about windows but am capable to follow any guide by xperts correctly. Pls. help me...
Pleeeeaasee:crying:

A:"build 7601 This copy of windows is not genuine"

Please post this report - Windows Genuine and Activation Issue Posting Instructions

5 more replies
Answer Match 83.16%

Dear all,
I appreciate all help on this matter. On my work computer (with genuine windows 7 pro x32), I started to get the "this computer is not running a genuine windows" pop up message. What I notice from the diagnostic report (see below) is that the Product key is not the same as the one printed on a sticker under my computer.

Yours Truly
/Joakim


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {CF58C4F1-40DA-4F8E-A9C3-83F30F0F5105}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed ... Read more

A:"This computer is not running a genuine windows" Issue

Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.

OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on computers from that Manufacturer. It also checks for the existence of proper matching licenses in the OS itself. Once it sees both, it self-activates every time the machine is rebooted.

COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. This key is for use if the OEM SLP self-activation stops working for whatever reason.
There appear to be no problems in your report.

Please attempt validation at www.microsoft.com/genuine/validate - what happens?

Are you still seeing the non-genuine message?

3 more replies
Answer Match 83.16%

I guess I am not the only one having this problem. Hope you can help me with this one.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-R4RFG-WQ92D-VCXJM
Windows Product Key Hash: iSgOuvQukjv5S/gxpShriLcYMcY=
Windows Product ID: 00359-OEM-9824903-93967
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BE27A0B4-C7C6-420A-A37D-5B0317C7EAB1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics:... Read more

A:Error 0x8004fe22: "Copy of Windows not genuine"

To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

8 more replies
Answer Match 83.16%

I've read a few threads, running CHKDSK C: /R and SFC /SCANNOW as suggested for other issues. No errors stuck their heads up. I ran some other things that I'm honestly too tired to remember but even when it seemed the validation was fixed it would come back.
Even now when the poppup occurs, in my system info it tells me Windows is activated.

So I figured instead of continuing to try out random fixes I'd post my info and have more knowledgeable eyes take a look.


Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-PGT9C-777KD-32W74
Windows Product Key Hash: aV31uNYFoD+TSoVOl0ildGR0O5M=
Windows Product ID: 00359-OEM-8992687-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5DCB982C-61DC-41A8-82D4-7FA954936F5D}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications ... Read more

A:Error 0x8004fe22: "Copy of Windows not genuine"

Hi Tactical,
I see your running ASC 8.1 as your AV, are you sure
ASCU is the AV option.
If you are running either version have you run the registry clean-up/optimise option.
IF you have please go back into it and use the restore function, and see if the Non Genuine problem is still present.

Roy

9 more replies
Answer Match 83.16%

I need the maximum CPU usage and memory space for 3d rendering. After I installed "windows genuine advantage notification" it became slow and with long rendering process +5 h. it crushes.

So I looked at "add/remove programs" list, but it wasn’t there.
I found other ways like these:
http://www.guidoz.com/WGATray/
http://www.theinquirer.net/default.aspx?article=31281

But I'm afraid if I do this, something wrong happen. So I thought may be I should ask you first.
 

A:Is it OKAY to remove "windows genuine advantage notification" ?

You will not be able to get an Microsoft updates or hotfixes if you do remove it.
 

2 more replies
Answer Match 83.16%

I purchased my laptop from a pawnshop about 6 months ago. The gentlemen stated that he had his IT Tech wipe the laptop then load it with Windows 7 Ultimate. Since I purchased it from a pawnshop, the laptop only came with a power supply. This past Wednesday I was working on various documents then took a dinner break and when I logged back into my laptop I received a pop up stating something about my copy of windows is not genuine and I may be a victim of counterfeit and that is when I seen ?Windows 7 Build 7601 This copy of Windows is not genuine? in the lower right hand corner of my screen.


I have ran AVG, Malware as well as SUPERAnti-Spy Ware, which did not find anything relevant and then re-booted by system and I am still receiving the same message. I have conducted a System Restore to a restore point one week from Wednesday. When that did not fix anything I then undid the System Restore. I am not sure what else I can do or what is wrong, I would greatly appreciate any troubleshooting advice, ideas, or insight as to why this is happening and how I can fix it.

I have included the MGADIAG report results as well. Thank you.

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Prod... Read more

A:Rcvd: "This copy of Windows not genuine" w/o initiating anything

Quote:
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
.
.
.
.
Partial Product Key: PMJBM
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).


Hi,

I'm afraid your copy of Windows is a counterfeit one using the stolen LENOVO key.

You will need to purchase a genuine Windows 7 installation, and then format the hard disk and reinstall and activate using this genuine version.

Regards,
Golden

9 more replies
Answer Match 83.16%

Can anyone help me out here? I have 2 pc's running windows7 and both of them wont update windows7

I am also having a few problems instaling other things...Like avg, malwarebytes,microsoft windows malicious software removal virus...When i download them it always comes back as the file is corrupt.

I have managed to download HijackThis.exe and here are the results below....Any help would be appreciated.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 16:09:38, on 19/10/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Obrien\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKC... Read more

A:Windows will not update "WindowsUpdate_80200053" "WindowsUpdate_dt000"

7 more replies
Answer Match 82.74%

Hello all

I'm usin the 7057 Build since a few days but i can't remove this damn watermark in the lower right corner. i've tried a lot of patches, the orbit pluspatch, the only watermark remover, timernuke, the new wga crack 1.9.9.1, renaming and deleting of all the user32.dll/mui's in 5 different folders, deleting all the slui.exe/mui etc... but nothing works. after 3hours on-time i get this fu*kin messege. Please guys help me, don't delete this post or something else.

I giv a **** about this pop-ups @ opening notepad, paint etc - i didn't even use this progs but the watermark after excectly 3 hours on the desktop sucks.

Zanks tu all of u.

A:7057 "this copy of windows is not genuine"

Hello Shortone2, and welcome to Seven Forums.

Using such programs usually come with some form of side effect. You might see if running a sfc /scannow command may be able to fix it. If not, then you can do a repair install.

Hope this helps,
Shawn

9 more replies
Answer Match 82.74%

Hi, I thought other users might like to know of this workaround procedure sometimes encountered when running GENUINE Win 7,, I encountered this problem after swapping my HD and reinstalling using the restore partition on my samsung laptop,(restore partition was cloned to new HD).
All seemed to go well but shortly after boot, the dreaded "windows not genuine" was displayed (this despite "system properties" reporting that "windows is activated". Several calls to Microsoft and attempts to reactivate via automated service were fruitless .
I was instructed to open explorer and type the following -" support.microsoft.com/ck" (without the quotes), which then opens a page displaying info on my laptop including the last few characters of the installation key, this did not match the coa sticker on the laptop,, and was the reason for the "non genuine" message ,I was unable to change the key (no option to do so was displayed) and hen spent several hours searching for the solution which i eventually found here --social.microsoft.com/forums/sv/genuinewindows7/thread/dea5ae1e-e7dc-4b1e-bce5-15c67b05124a
At the bottom of the page is a very clear article which explains why this happens and in my case following the instructions given solved my problem,,.
I hope this will help others faced with the same problem

A:Tip on resolving "windows not genuine" problem

Hello,
I recently had my 32-bit (XP) laptop repaired & for a readjnable price the guy installed Windows 7 Home edition. Very nice. However, later, at home I discovered that it was an illegal installation. I would like to get back to 'Legal' but there are so.many Windows 7 packages available Amazon. Newegh, etc) that I font know which package would have the actual OS AND would allow Legal I stalltion from this point. >>Can someone plead ad ice me on which package would have the actual OS that can ne I installed Over earlier (such as 'illegal') software.
Thank you very much.
PS...a further question: I've always had access the Word, Excel, PowerPoint, etc. Would these be included in this package? If now, could you also advice me on which package I should purchase to get these features?
Thank you again.

2 more replies
Answer Match 82.74%

Last night, I got the following message "Windows not genuine" when I turned off the computer and it appeared again this morning.

Windows was installed and registered with Microsoft last July when I built my new computer and it has run fine and been updated by Microsoft many times since then with no problems. It has also been "validated" as genuine by Microsoft many times over the last few months.

This version was bought from one of the large reputable online sellers (Fry's Electronics at Outpost.com) and I cannot imagine them having anything in stock that is not genuine.

I bought Systemsuite 7 two days ago and ran it yesterday but cannot imagine that program removing anything that might trigger this message and other than doing that, nothing has been installed or removed that might do it.

The two options offered by Microsoft appear to be to pay again now for their software or wait until later.

Is this a bug in the Microsoft system, caused by something inadvertently removed from my system, or a scam by Microsoft?

If it was counterfit software, I think that it would have been "identified" by Microsoft many months ago.

Anyone else having this problem in the last few days?
 

A:Solved: "Windows not genuine" message

13 more replies
Answer Match 82.74%

A couple of days ago, my laptop which is a few months old, started showing the message on my desktop Windows 7 Build 7601 This copy of Windows is not Genuine" and was asked to validate my Windows. My Windows 7 was pre-installed by the manufacturer and I do not have a key to validate it ? I have not had any issues with it so far. I have double checked for any malware etc, no viruses present. I checked other forums and saw the "removewat" option but I didn't want to risk doing this as my copy is genuine thank you for any help !

A:How do I remove "This copy of Windows is not Genuine"

You should have a COA sticker on the bottom of your laptop or under the battery, with your key. No laptop is sold without one.

Product Key Number for Windows 7 - Find and See

9 more replies
Answer Match 82.74%

When I start up Windows XP I get a message from Zone Alarm which reads:
Suspicious Behavior
Windows Genuine Advantage is trying to read and modify physical memory ( programme WgaTray.exe)Zone Alarm gives me the option to allow or deny - thus far I have opted for deny. Please could anyone tell me what Windows Genuine Advantage is; I suspect any advantage would be to Microsoft rather than to me.

Brian 2535
 

A:Solved: What is " Windows Genuine Advantage" ?

7 more replies
Answer Match 82.74%

Hi,

I'm hoping someone here may be able to give me some useful info or help.
I picked up windows 7 on pre-order back last year, as i had had enough of windows vista 64, which was nothing but a pain in the arse from day one.

Not long after installing windows 7, i began experiencing a couple of problems with my pc.
It just died, randomly crashing and then telling me some "kernel" problem.
Anyhow, i had it looked at and the IT guy told me my BIOS was years out of date, despite the pc only being just over a year old.
so he fixed that, sorted out a few other errors which were there apparently.
Anyhow, all seemed fine, until a couple of days later when i got a warning telling me my copy of windows needed to be registered, so i put in my code, it told me it wasnt genuine blah blah blah..
So i contacted MS and they gave me a new code after i proved i did have a legit copy..
And for the last 4 months its all been ok.
then about 5 days ago i got a warning up saying "windows may not be genuine" so i expected to have to phone up MS again, but before i got the chance my pc crashed, screen went black, started beeping from the tower and then wouldnt turn off until i hit the switch at the back.
Since then, everytime i turn on my pc i am greeted with the following message.
"cpu is unworkable or has been changed. please recheck - cpu soft menu"
Now i don't download anything, i've not installed anything new for a couple of months, my antivirus is all up to date,... Read more

A:windows "not genuine" then pc died...kinda

As a first action I would check the CPU. There are plenty of free CPU check programs on the web. It also sounds like your IT guy stole your key - I would be careful dealing with him.

8 more replies
Answer Match 82.74%

Last week I had to re-install 7 Pro 64Bit, it activated just fine & I did all my updates. Yesturday I was just configuring some settings, nothing drastic & shut down for the night. As the comfuser was shutting down, I noticed down in the R-corner of the screen, the attached message.

When I go into the Comfuser's Properties & look under Windows Activation, it states:
Status Not Available
Product ID: Not Available

Of course, MS was no help; so does anyone know what is going on?

A:"This copy of windows is not genuine" message

Hi,

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

More info: Windows Genuine and Activation Issue Posting Instructions

Regards,
Golden

9 more replies
Answer Match 82.74%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85612
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {D3B99611-F33F-4EFB-A495-DC3A3EFB2C66}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025... Read more

A:"windows 7 build 7601 not genuine" help

The installed Product Key is the Default Key - which can never be activated.
The machine originally shipped with Vista installed - how did you do the upgrade to Windows 7?

9 more replies
Answer Match 82.74%

Hi all - my first posting, and sorry that it's a well worn path - but I still can't understand what's happened, and I hope to get some answers from those more knowledgable than myself, before I start phoning MS or my retailer.

Last December I bought a custom computer from PCSpecialists. I also bought a full, shrink-wrapped retail version of Windows 7 HP via Amazon, for ?78 from Yas Stores. I did a clean install, and thought that I'd checked the box for auto online Activation.

I then partitioned the hard drive to provide a seperate volume for my photo files.

Since then, up till 3 days ago, everything was working fine.

Then I got the black screen, the error message 0xC004F200 and an invite to sort it all out online - a process which ended with my being informed that I'd either got a counterfeit, or this copy was being used on another machine. Oh, and did I want to be another copy?

Before I start pestering MS, and/or my retailer, I'm hoping that someone with more knowledge than I have can give me some help. I attach a .txt file of the Diagnostic Report in the hope that it might provide some clues?

I must say, I am an out and out law abiding citizen who would never knowingly buy counterfeit software, and am therefore rather miffed that MS assume you are guilty until proven innocent - and then make the process of proving that innocence as opaque as possible....

A:Black screen again "Windows not genuine"

Yes I know this thread came out of the ark, but noone seems to have picked up on it, and the response may help someone else.

That said....
Your MGADiag report shows that the Key in use here is a Blocked Key - from an MSDN or TechNet type account.

This is my 'boilerplate' response....

Your Windows Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)

Please read the following stickies.... .....................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
Also - have a look at this video....
http://www.youtube.com/watch?v=hzqNNiOM0c

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Answer Match 82.74%

Please read this question very carefully:

There's a message displayed in the bottom right corner of the screen saying my Windows version number and that it is not genuine. I would like to know what is the file(s) that show this message?

I am not asking to validate Windows (or looking for typical "buy another copy" responses). I'm aware of why this message is displayed, but I want to know what file(s) specifically are responsible.

A:"This copy of Windows is not genuine" -- File??

if you do not have a genuine copy you will need to purchase a legal copy. it is against the rules to help you with possible illegal installs.

if you have a legal copy see the following for xp
http://www.pchell.com/support/window...dvantage.shtml

see the following for vista or win7
http://social.answers.microsoft.com/...7-9168c4cd668d

2 more replies
Answer Match 82.74%

Approx 10 weeks ago I upgraded the hard drive on my laptop. in doing the upgrade, I used a cloning software program in hopes that all would be copied over to the new drive successfully, but apparently not.
I have tried to reslove online per the windows activation technologies error message and have had zero success. anyway,I've run the mga program and will appreciate any help you can give me to help me get my oem machine in MS good graces again. Here is the data:


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2B41FACC-E2C9-412C-8F19-46F4FCBAFFCA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr... Read more

A:"not genuine windows" message keeps appearing

Hi Gwiskers,
Believe your problem is caused by your intel rapid set drivers,
Please download the latest drivers from here
https://downloadcenter.intel.com/download/20768

After you've installed rerun the report it should be a lot smaller, (repost it thanks)
All the file mismatches and tampered files will have gone and you'll be good to go.

Roy

1 more replies
Answer Match 82.74%

I am having a issue with Windows 7 Pro OEM build 7601. (I am an OEM). Where my Windows 7 Pro is licensed and activated but sometimes on a black screen I see the message in the lower right corner that my PC is not genuine. When it changes to a different screen
it disappears. Plus sometimes it does not appear at all.

Tested with the slmgr and MGADiag tool. No errors are reported.
My setup is a little unusual and that I start a custom SHELL when the user logs in. (It is a commercial Gaming PC).
Is this because of the shell/program I start? A Double shell: explorer/Gaming.

More replies
Answer Match 82.74%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-3CWTY-Y4MPW-CD72J
Windows Product Key Hash: Ie0jep/RW6EuX0b0jwqtFuaabJA=
Windows Product ID: 00426-065-4143513-86268
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {76E3E28C-FA00-40BB-B25A-3AF6D99CB2F3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Dat... Read more

A:Can anybody help remove my "This copy of windows is not genuine"?

Hello Starfishcracker, welcome to the Seven Forums.

The not genuine notification is automatically removed when you activate your copy of Windows with a legit, valid product key.

Kari

5 more replies
Answer Match 82.74%

I have read several threads regarding this error message, but the solutions seemed varied. I found a Trojan on my system that I removed but the damage was done. How can I return to a valid version of Windows 7 as this is definitely valid. I ran a MGADiag as it seems to give the indicators but I can't read it. Please help!


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5E28A2D3-06BF-4233-8A1D-F114D600B727}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80... Read more

A:Error "This copy of Windows is not genuine".

There is nothing amiss in your report - are you still seeing the non-genuine messages??
Please attempt validation at www.microsoft.com/genuine/validate using Internet Explorer.

Your Office installation, though, is probably non-genuine unless you acquired it through your employer or college.

9 more replies
Answer Match 82.74%

ok, so I solved the activation problem
and i can change my background.

and the control pannel tells me that my OS is genuine,
but the logo
"Windows 7
Build 7600
This copy of windows is not genuine"

doesn't go away...
any suggestions?

A:Activated, but "Windows not Genuine" still in the background

Welcome to the forum,

See if this helps,

Genuine Microsoft Software

3 more replies
Answer Match 82.74%

"This computer is not running genuine Windows" error keeps popping up. Can you help?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D918476E-D14C-45FA-8F39-F0733D5774D1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-8004... Read more

A:"This computer is not running genuine Windows"

If it happened since the last updates, the only solution is to call MS, they will validate you online.

2 more replies
Answer Match 82.74%

I have a new Dell XPSl notebook. When I go to the MS download site for an ugrade or new download I am asked to validate my windows software. My Windows XP Media software is genuine and came pre-loaded from Dell. It will not validate. The Active X controls work in all other circumstances but not for validating Windows. I have tried resetting my Security settings but nothing works. I have tried removing my virus protection and all spyware apps but still no success. I have turned off pop up blocker and phishing filters also. Any other things I could try would be appreciated. I have worked on this for weeks.

Thanks,
Larry
 

A:Can't validate "genuine windows software"

Call Dell. Tell them the problem, and tell them to fix it. With all pop-up blockers turned off, I don't see any reason why it wont validate, unless your system has a problem. If it's new, and you have not played with the install too much, it should be ok.

Meanwhile, to try to help, try THIS, the WGA diagnostic tool. Just follow the directions. Once done, go HERE and copy/paste the results in the first forum (XP). A specialist will look at them and help you out.

Scorp.
 

2 more replies