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Win 7 Prof not genuine and cannot enter genuine OEM product key

Q: Win 7 Prof not genuine and cannot enter genuine OEM product key

I recently downloaded SP1 to my Windows 7 machine and shortly thereafter a message appeared on the lower right hand corner indicating that "Windows 7 Build 7601 This copy of windows is not genuine". I bought this machine used and so I verified the key with Microsoft and it is a genuine OEM key but try as I may there is nowhere to enter a product key. I go to start-computer-right click- and at the bottom under Windows Activation it states Status: Not Available - Product ID: Not Available and NO place to enter a product key. Also all of the DOS commands that I can find on the Net do not seem to work either. When I contact Microsoft support they are no help at all and tell me I need to do a CLEAN install with the disk that came with my machine. The only problem is that no disk came with this machine. I have also been told by "Tech support" since I have an OEM key I just cannot use ANY install win 7 disk. I have a TON of Apps. loaded on this machine and it TICKS me off that I have a VALID OEM key and seemingly no way to enter or fix which I suspect is a Microsoft bug to begin with as they have overshot to prevent piracy. Someone Please help!

A: Win 7 Prof not genuine and cannot enter genuine OEM product key

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

9 more replies
Answer Match 86.1%

I received a message that my XP is not genuine. So I purchased XP home and received XP Pro Upgrade. I tried to reinstall my ME, butit will not let me. Can I get some advice on what to do? Re order the XP home?

A:Genuine Product

This sounds kind of complicated. First of all, the reason you can't install ME is probably because XP was using a NTFS filesystem, though it's possible it's FAT. If you want Home, I think it would be a good idea to re-order.But does your computer have enough guts to handle XP? If you have less than 512MB of RAM, I'd stick with ME (or 98SE). You can use the XP disk to kill the partition and make a new one and then format it as FAT32 so you can install ME. Just don't let XP install. XP Pro is better, and as long as you have the license key, you should be able to install it even if you don't have ME installed - just install and it will ask you for the disk of a previous operating system. Check out this site for info on a clean install of an upgrade disk.

14 more replies
Answer Match 86.1%

how do i block the message "not a genuine ms product"? I use XP, I guess a non-genuine version.

A:Genuine Ms Product

2 more replies
Answer Match 85.26%

Shortly after I reverted back to Windows & Professional from my trial of Windows 10 I have been getting an error message" this is not a genuine windows product" can someone please help me with this, I do have a genuine product, key &
license.

More replies
Answer Match 85.26%

Since I change my boot drive from System Reserved to C:\, I lost my windows genuine. After checking the product key in HKEY_LOCAL_MACHINE\Software\MIcrosoft\Windows\CurrentVersion\ProductKey, there is no "ProductKey" in there. But, I check it with Microsoft Genuine Advantage Diagnostic Tool, it still shows my product key. Here is the result:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {820A1A48-846C-4461-8142-9238D3BAD84A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe S... Read more

A:Product Key Installed but not Genuine?

First thing first, did you re-install OS before? Re-format? If you did, you haven't activate the Windows yet. If you have the Product Key it should be no problem. You can activate it yourself. The product key is usually located somewhere below your laptop or maybe someplace else, unless your Windows is not pre-installed. But if you did re-install Windows and it's different from your previous version (ex. Vista to 7) the product key probably won't work. Either way you still can try to activate it.
Follow this step. Click on Start Icon on your task-bar, on the search box type "activat..." and it should show the results. Click on the windows activation and follow the instruction. You can either choose online activation or by phone (I usually activate by phone). If you choose by phone, just follow the instruction there and on that screen of yours, there should be a 54 numbers with 9 sets of it (6 numbers for each set). You'll be asked to key in that number to retrieve your activation code. Oh, by the way, you'll be talking to a auto-operator on the phone for the whole activation process unless you wish to speak to a real person (which is unnecessary except when your activation code is not working).

9 more replies
Answer Match 85.26%

I have purchased a HP Pavilion Notebook 15ab027TX from dealer (Vijay Sales), I want to check is my product is genuine or not. Plz help!

More replies
Answer Match 85.26%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D227942E-4A0D-47E7-BAB4-4CF68F2E002C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-800410... Read more

A:i want to verify if my product key is genuine

The Key is genuine - but the installation is counterfeit.

The Key is an OEM_SLP Key only valid on machines which shipped from Acer/Packard Bell/eMachines - and your motherboard is a retail MSI one which cannot have come from any of those companies.

The activation has been enabled by a hacker's Activation Exploit to simulate the SLIC table in the BIOS required for self-activation of the Key.

8 more replies
Answer Match 85.26%

Hi guys,

My ASUS N45SF originally came pre-installed with Windows 7 Home Basic (no physical disc). If I understood correct, this is the OEM version, since it came with the Notebook.

I wanted a Professional version, so I bought a Windows 7 Professional w/ SP1 (single license) separately from the retail store. Here it is:


As you can see, it appears I have bought an OEM version ("For distribution only with a PC") as well from the retail store. I have reformatted my ASUS N45SF once to install this, so right now, I am using the genuine license of the Professional version I have separately bought.

1) If I understood correct, aren't OEMs supposed to be sold only to manufacturers? Why was I able to buy one from the retail store?

2) Now that I am using an OEM Professional (apparently not a "full retail" disc), will I still be able to reuse/activate its product key on the same machine should I have the need to reformat it in the future?

A:Re-using Genuine Windows 7 Product Key (OEM)

Welcome to the forum,

A lot of people buy OEM versions because they are cheaper.

Basically you don't get Microsoft support that would come with a retail license and it it only good on that first machine you installed it on.

So Yes you can reinstall on that same machine again if you need to.

9 more replies
Answer Match 85.26%

hello sir !
this is sumeet satpathi from india.
sir i need a help from you.
sir i beg to say that since last two days my window 7 ultimate operating system show that its not genuine.
so please kindly give me some tricks by which i can solve this problem without perchasing the genuine software.
thank you

A:NEED HELP TO GET THE PRODUCT KEY OR MAKE GENUINE THE OS OF MY PC.

hi and welcome to TSf

we do not help with pirated software . purchase a legal copy

2 more replies
Answer Match 84%

i need help to activate my product key for genuine sistem my windows 7 thank you

More replies
Answer Match 84%

I bought a genuine copy of Windows 7 64 bit, I know this for sure, 100%. It was bought from Amazon (actual amazon, not a 3rd party using amazon) and has all the correct holography.

I have been using it for a while on a different pc, however, after some hardware issues, replaced various bits of hardware and after MANY reinstalls later, I manage to get windows working properly, I finally have a pc that doesn't have any hardware faults, although now windows tells me:

The product key you entered can't be used to activate windows.

What is the meaning of this? I bought a genuine copy of windows so that this doesn't happen.

Can someone please assist.

A:Genuine product key not accepted for validation

Probably a phone call to Microsoft to get it activated will get it sorted out for you. It's likely just the fact that it was recently put on a machine and now being moved. MS systems would see this as you installed it and gave it to a friend a week later.

2 more replies
Answer Match 84%

Recently my Dad's computer (the one I am posting from) has experienced this problem; a window opens saying 'Registration successful' and that by 'using genuine windows vista you qualify for updates' or something close to this. It came up following a power cut. In the bottom right hand corner of the screen it says 'This is not a genuine Microsoft Windows 2006...' something.
OS is Windows Vista.
Sorry for the lack of detail, he has been ignoring this as a problem (hence my username) and is in total denial that there may be something wrong with his laptop despite it running at roughly the same speed it would run it on if powered by steam...

If you need more detail then I will try to extract more information from him,

Thanks.

More replies
Answer Match 84%

When i bought my laptop i have got windows 8.1 single language with my laptop. And unfortunately i couldn't keep any backup of my windows except product key. After a certain time my little brother somehow delete the windows, Now i am running a fake windows
8.1 pro which i don't like. I want to get back my windows. So, now is that possible to get back the genuine one only with the product key?

More replies
Answer Match 84%

My *LEGAL* copy of Windows XP does not accept my *GENUINE* product key! The key is on the bottom of the laptop. When I attempt to use the product key that Windows automatically inserted at first boot, it says "Unauthorized Product Key". Please help!

A:Windows XP not accepting genuine product key

Your OEM key will only work with the appropriate OEM version of XP. It will not work with a retail disk.

5 more replies
Answer Match 84%

Hi everyone I was wondering exactly what the thread title says - may I use unlicensed product (MS Office) on genuine Windows 10 operating system?
You see, my operating system is genuine, but my friend installed MS Office on my laptop and when I open this program, I see a notification: "unlicensed product"...
What happens if I use unlicensed MS Office...? What does Microsoft generally do about this?
Please help!

THANKS IN ADVANCE!
 

A:May I use unlicensed product on genuine Windows 10? :/

You cannot. You need to get it registered.
 

4 more replies
Answer Match 84%

Hi

I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer.

It has just recently started throwing up messages that my Windows Homw Premium (x64) is not genuine. It is gebuine OEM and activated (back when I got the notebook), and I have not tampered in any way.

I have had a look at some other threads on this forum on this issue, and so have dowloaded and run MGAdiag.exe, but to my inexpert eye, it appears to report everything OK.

I have pasted text in below, and would welcome more expert advice as to whther I have missed something, and if not, what should I do next?

regards

PB

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {8C7F9CCD-2889-4409-9146-8AC854B54943}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic... Read more

A:ASUS Notebook - Genuine Windows but getting not genuine messages

Hello PBroad and welcome to the forums

Try changing your product key to the one found on the COA sticker on your computer.

Tom

4 more replies
Answer Match 84%

There was a 5 page thread on trying to downgrade from Ultimate to Win 7 Pro but I thought I should start a new thread. I have a thead on a different forum but was hoping someone here might know the answer.

Users computer says Windows is not genuine, was 7 pro, in Sept 2013 we upgraded to Ultimate to use Bitlocker. System bought from Dell, used Anytime Upgrade to Ultimate. I spent ages on phone with Microsoft today, they have completely agreed both copies are valid, and the computer is saying they're not, in error, they will not admit that it's a Windows Update that caused it likely.

They took over remotely, and 30 minutes later gave up, none of the methods worked. She then advised me to BUY a copy of 8.1 and do a clean install. I don't want 8.1, if we have to reinstall I'd rather do Win 7 Pro again(same valid code) and then up to Ultimate again(same valid code), or go to Win 10 when it comes out. Of course you can't upgrade a "non genuine" copy of Windows 7 to win 10, even if it is in fact genuine.

We don't want to have to reinstall. MS also told me I need to downgrade to Win 7 Pro, put in the code, then upgrade to Ultimate. To do that they said I have to do a clean install. I've seen all the links to Windows Downgrader but we aren't exactly thrilled to be advised to use a 3rd party app. I have not tried the registry suggestions yet, I'm not particularly comfortable dealing with the registry. Two questions.

If MS had been willing to just give me a new U... Read more

A:Another non genuine copy of Windows that is in fact genuine problem

Well you should be here.

http://www.sevenforums.com/windows-updates-activation/

Let try this.
Complete this tutorial by Brink and post the log here.
If I can't spot your problem I will find a expert for you.
Windows Genuine and Activation Issue Posting Instructions

Could you also post the system specs of the computer with the problem?

9 more replies
Answer Match 84%

Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!

A:Why has my genuine Windows 7 Home Premium turned 'Un-genuine'?

  
Quote: Originally Posted by JamesL


Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!


Check the following link for some useful information;

Genuine Windows: frequently asked questions - Microsoft Windows

HTH

6 more replies
Answer Match 84%

My computer (from lenovo) came with windows 7 (home). Because I run a domain within my lan, I purchased and downloaded windows 7 64 bit professional. Today I downloaded and ran System Mechanic pro (trial version) from Iola site. After running it and rebooting, my system shows that the system is not activated (windows is not genuine is show on desktop). After I ran MGADialog the log files show Genuine state set to non-genuine (0x00000000) for application Id 55c92. Also MGADialog showed :


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06525ADA-5A6F-4A23-8FEE-B84DBFC68363}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed ... Read more

A:Genuine state set to non-genuine (0x00000000) for application Id 55c92

Quote:
Windows Product Key: *****-*****-MV8MH-98QJM-24367


The Key is an OEM_SLP Key - and cannot possibly be legal in your stated scenario





Quote:
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Error: product key not found


This is possibly evidence of a failed hack to circumvent activation/validation.

From where did you purchase this upgrade?
What form of upgrade was it? (Anytime Upgrade/Retail Upgrade/OEM System Builder/Full Retail License?

3 more replies
Answer Match 83.16%

Tried Malwarebytes, Mic Security Ess and SLMGR -REARM.
PC keep getting slower and slower. Please help.
Attached is my dds file.
 

A:chrome.exe *32, PUP, different product key and windows no longer genuine. HELP!

Hello and Welcome on board ,my Name is Machiavelli and I will assist you with your problem.If you booted into safe mode on your computer then print my instructions!I'm in the 'Malware Staff Team' and will provide you with advice:To remove Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do. just ask me! Please stay in contact with me until the problem is fixed.Below are a few tips:Removing Malware is usually very difficult.We need to search and analyse a lot of files. As this is done in our free time, please be patient especially if I don't answer every day!Please follow these instructionsIf you don't follow the instructions your computer may crash. If you fix your PC by yourself, this can be very risky!Please stay in contact with me until your problem is resolvedAs Malware may not be totally removed in one session or in one day, please stay in contact with me until the problem is resolved.Please don't run any other tools without consulting with me as this can complicate finding and removing all MalwareDon't run any tools while I'm fixing your PC. That is counter productive and again, will only complicate finding and removing all Malware!Read my post completelyIf you don't do so, you may make mistakes that could result in your System crashing by your own ... Read more

42 more replies
Answer Match 83.16%

Hello everyone,
I hope someone can help me with this problem.
I bought a laptop with win 7 home premium 18 months ago. It was a genuine copy, installed by the manufacturer (SONY).
I decided to upgrade it to win7 pro 64bit by using an anytime upgrade key which I bought on ebay.
The upgrade went well. The OS is now win 7 pro 64bit. That was about a year ago. IN the interim, I have not used the laptop. When I used it again last week, the screen is black and it says "this copy of windows is not genuine"
It asks me to activate it. I tried the phone activation but it failed.
I presume the upgrade key from ebay was no good.

As the laptop has a number of apps installed, I would like to avoid having to re-install everything if at all possible.

So my question is this: can I purchase a new copy of windows7 pro 64bit and use the product key that comes with it to activate the non-genuine copy that is already on the laptop?
If so, do I need to purchase a RETAIL version or would an OEM version work too?

I have read various threads that seem to say that since I did the original upgrade a long time ago I can no longer activate with a good key and that I have to re-install the OS from scratch. Is this true?

Thanks for any help.
Fred

A:Win7 Pro 64bit not genuine. Can I use new product key to activate?

Hi,

Lets double check the existing key just to be sure its the problem:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply.

As long as the installation media you used is not "dodgy" simply activating using the new key will work just fine. This is how you do it:

Product Key Number - Change

Regards,
Golden

2 more replies
Answer Match 83.16%

i bought a HP desktop computer (HP Prodesk 600G1). from a lightning strike the main board busted. i bought a new main board how do i input the previous Genuine product key in to the bios. ( My OS is windows 8.1) please help on this.

A:how do i input the previous Genuine product key in to the bios

Hi Welcome to Seven Forums ... First the old OEM Product Key will not work on a new Motherboard ..

Impossible to put a Product Key in to the BIOS this is done with special tools ..

Also it would be illegal ...

I am sure HP have been helpful with replacing the Board and a new Product Key ...

1 more replies
Answer Match 83.16%

Hello,
 
Periodically during usage, I will receive a Windows Activation Technologies notification that says my copy of Windows is not genuine. I purchased it retail off of Amazon and it worked from around December 2011 to December 2012. From the beginning of 2013 onward, I've gotten the notification  Code 0x8004fe21 sits down towards the bottom left corner. It always recommends an update that I have tried to install multiple times. It always fails. The error information code is 0x80096001. I checked the activation status; activated. I am always able to ignore it by closing the window and, other than being unable to update Windows, I do not perceive any other issues. It is simply a persistent annoyance.
 
Any ideas on how I might resolve this?

A:Genuine windows 7 product tagged as ingenuine.

Please see this fix for your problem by InadequateInfirmity
 
http://www.bleepingcomputer.com/forums/t/445609/windows-cant-check-for-updates/#entry2626547

8 more replies
Answer Match 83.16%

Hello everyone, I have a bit of weird problem. My step-brother's laptop keeps telling him his version of Vista is not genuine. And yes I'm telling the truth, it really is my step-brother with the problem, and not just me using him as a scapegoat to save my e-pride . But anyway I told him a thousand times to look for help online, but every time he just answers with something nonsensical like "No I shouldn't have to. Bill Gates should just make better hardware." And I'm just like there are so many things wrong with that statement I don't know where to start. So I decided to make the topic for him since him complaining about it nonstop won't fix it. I'll provide as much info as I can, but I'm not sure if it'll prove useful. It would be much better if he would just make a topic, so he could go into more detail but it's not like he listens to me.
It's a Dell Inspiron 150? (I forget the last number I think it's a 1 or 3) Laptop with Vista x64 Home Premium 32-bit. Unfortunately that's all I know about it. He got sometime within the last 5 months and was told it was new when he bought it, apparently from a family member of his. I wasn't around at the time so I don't know all the details. It worked perfectly fine since then until just a few days ago when he started having the problem.

From what I understand his problem consists of him constantly receiving the message that he needs to re-enter his product key because his current one is invalid. And that it re... Read more

A:Problem: Vista is not genuine. Requires Product Key.

Key Finder Programs - Top 13 Free Product Key Finder Programs - Keyfinder Software

Use the jelly bean key finder. Then you can activate by phone

http://www.sevenforums.com/tutorials...one.html?ltr=A

I suggest that you do it by phone. In the event of a prob. a rep will come to help.
The above link is for 7 or Vista.

Wish you the best.

7 more replies
Answer Match 82.32%

Error indicates Windows is not genuine. Believed to be the original OS (but checking on that to confirm). Microsoft wants $149 contract to resolve the problem and guarantees they can fix it. (Can they really?)
HP wants $49 and to lock into a monthly contract for a year. Maybe they can fix it.
The Windows Product Code is on the bottom of the laptop and confirmed valid.

When the warning pops up and I try to do validate it just tries to sell me another copy of Windows. There is no place to enter the product key and there is nothing where it should be displayed on the control panel system properties page.

The laptop has two drives and many partitions. I'm hoping someone here knows how HP typically does the install. Maybe there is a recovery partition?

How does one restore to factory defaults and if you do do you lose Microsoft Office?

The laptop does ALL updates and not just security updates. Office has a product key. But Windows seems to have lost that key.


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
Windows Product ID: 00359-112-0000007-85172
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8B6888B3-88D1-4016-B606-5BD2C9CB188A}(1)
Is Admin: Yes
Tes... Read more

A:HP laptop Genuine Windows error No field for Product Key

Downloaded and installed Malwarebytes Anti-malware. Ran a full scan (took 8.5 hours). Removed 4 files. (I didn't write them down - hopefully they're saved in the program.) Don't want to look now because I have it running Avast full scan.

7 more replies
Answer Match 82.32%

I cannot enter product code, I get an error message. Here is my Info:

Please Help, any help would be gratefully appreciated.

Thanks,
Mike A


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B979666B-6AD2-4AF7-B4CE-9F9963C21991}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010... Read more

A:I have a genuine copy of Windows 7 but issues with product code

Hello and welcome Ranger mate whether you have a retail or OEM the code is very difficult to read are you absolutely sure it is not just typing error - I have done that so many times the zeros can look at first glance like an O or a Q the B also can appear as an 8 etc etc flipping etc .

Microsoft in their wisdom also print these details so small and over patterns too which I think is pretty ordinary.

7 more replies
Answer Match 82.32%

Hi there,
I mentioned this in the Windows Updates section, but since it is a slightly separate issue I figured I'd post here as well. I began getting "Windows may not be Genuine" errors recently after having some trouble installing Windows Updates. I ran the diagnostic and here is what I got:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {089BD986-3605-4CC1-9D5A-3CA94093829A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Sign... Read more

A:Started getting Windows not Genuine errors after 3 years w/OEM product

Both problems have the same source - possibly corrupt drivers, or possibly corrupted WU store.


This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

3 more replies
Answer Match 82.32%

I had a non-genuine copy of Ms Office installed on my computer, and have now purchased a genuine copy. Uninstalling the old (non-genuine) copy is impossible because it doesn't have an uninstaller, and it doesn't even show in Control Panel's Add/Remove Programs. So I just installed my genuine copy in a different folder in Program Files, so that the non-genuine copy wouldn't interfere with the newly installed genuine copy.

The problem is that even though I tried opening Ms Word or Excel directly from the newly installed folder and not from the old link to the old version, it still gives me a message (like before) that says "Get Genuine Office - This copy of Office is not genuine".

How do I get rid of the old (non-genuine) Ms Office if I am unable to uninstall it? Please don't tell me to work on the registry - I don't want to touch the registry because I'm not a computer pro, and I won't know what I'm doing. I just want to get rid of the message that says get genuine Office.

I am using Windows XP Home.

Thank you
 

A:Solved: Switching from non-genuine to genuine Ms Office

7 more replies
Answer Match 82.32%

Hello and thanks in advance to whoever can help me.

A couple of days ago I was downloading some video files and since I wasn't paying attention I clicked an .exe instead of a video file. I know this makes me the idiot, but I have beaten myself up over it for a while and cannot fix this myself so I am now humbly coming forward with my idiocy to get my Toshiba Qosmio back up and health. So here's the deal:

I got the popup that I wasn't running a genuine copy of Windows 7 64 bit Pro (which I am...came from the factory). Tried to resolve it online and the only answer I got was to buy another copy of Windows, which I don't really want to do. Then I tried to run Windows Update and I get random error codes as to why I can't. I tried a system restore and got a message that there is an error on my hard drive, to run chkdsk. Tried that, nothing. Even when Windows rebooted it wouldn't let me. So then I boot towards the safe mode menu and see an option for Windows Repair, choose that and click on system restore. I pick a restore point a week or so ago and try to restore. Negative. Got a message that not only could it not restore but now that restore point was damaged (hooray). Tried rebooting to that screen and all I get is black: pointer works with touch pad but not mouse. Tried booting into safe mode and I couldn't get explorer.exe to run and had no icons. Then rebooted to Last Known Good Configuration which is where I am now.

Another thing.... Read more

A:Suddenly my genuine Windows is showing up as NOT Genuine

From Microsoft .............Check your validation status by going to http://www.microsoft.com/genuine/validateIf that fails, go to the diagnostics page at http://www.microsoft.com/genuine/diag and see what it has to say.

32 more replies
Answer Match 82.32%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PPKRR-8J7T4-TJHTH
Windows Product Key Hash: 2Xg0gGJgLddefMxQtBCLuEuvT3c=
Windows Product ID: 00346-OEM-8992752-50008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {33345A0B-6018-40FA-982B-D9A396DFB0D1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237... Read more

A:My Genuine activation issue although I have a genuine license

Interesting.
The error message
Notification Reason: 0xC004F063.
...is a pretty specific one, and almost always means that the machine has been reinstalled using media other than the manufacturer's Recovery media, while still using the manufacturer's OEM_SLP Key instead of the COA Key.

For what version and edition of Windows is the machine licensed - according to the COA sticker on the case (or inside the battery compartment)

3 more replies
Answer Match 82.32%

Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine.
I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010.
I have not had any problems with it until the note appeared on my laptop last week.
Can someone tell me how i can correct this please.
Many thanks

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-RGMWC-2W4GQ-VMY3P
Windows Product Key Hash: R/80Ctxj8g/bq/IlJx/wyVh0ccg=
Windows Product ID: 00426-068-2899473-86248
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {784FE444-1C30-4FF1-A7D4-04470D64E265}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed ... Read more

A:laptop says copy of windows 7 not genuine but it is genuine

Windows Genuine and Activation Issue Posting Instructions

5 more replies
Answer Match 82.32%

I have Dell Inspiron 14z 5423 with Windows Home Premium 64 bit preloaded. Yesterday I reset my laptop with factory restore . But after that my OS became not genuine and showing message on the right bottom corner "Windows 7 Build 7601 This copy of Windows is not genuine". The product key which mentioned under my laptop not clear to read. so please help me how to get my product key and activate my OS with genuine key

A:After factory reset my genuine Windows 7 now not genuine

Hi.
Thank you for writing to us!
Kindly follow the steps below :
1.           In the search box of start menu type SLUI 04
2.           Enter SLUI 04 in the search box, and then tap or click SLUI 04.
3.           Follow the instructions on the screen.
Kindly private message the service tag and let us know if the issue is resolved.
Thanks
Robin

3 more replies
Answer Match 81.48%

I hope to get help here as the answer seem impossible to find elsewhere on the net!

I have (or had...) a validated and genuin OEM Windows 7 product key and everything has worked fine for several years.
The product has been validated and Windows Update has worked fine.

But now the Windows 7 is no longer validated!
"Status is not available"
"Product ID: Not available"

A Windows 7 validating on Microsoft sais that there are files missing or are corrupt.
So how do I fix this?
I have the product key, I just need to know where to activate it again and how!

Also the Windows Update has stopped working with error C0000022 so I guess these two things are connected somehow?

Will my system recovery CD (not system restore) help or will that just wipe the whole computer out?
(I don't want to do a complete reinstallation of Windows 7)

Tried another system restore point but that didn't help either.

Very greatful for help in how to solve this! Thank you!

A:Genuine Windows 7 product key no longer validated + C0000022 error

Hi, Welcome to Seven forums.

Check out this post. Another user was facing same issue and the issue was resolved. Might help you as well.

9 more replies
Answer Match 80.64%

Hi everyone, hopefully someone can help me before I throw my laptop in the garbage out of frustration!

I bought a refurbished Lenovo Thinkpad last July (2015). I activated the product key, everything was fine. Then last week I turned on my laptop to find a message telling me my version of windows was likely to be counterfeit. My desktop background is now black with a message in the bottom right corner saying 'build 7601' 'this copy of windows is not genuine' '0x80070426'

It asked me to go online to validate my copy of windows, which I did, but the program was unable to validate it.
I tried re-entering my product key from the sticker and get the message that the key 'does not appear to be a valid win7 product key' (whether this is because I've already activated that key I don't know).
On the 'system' screen it does tell me that windows is activated, but it is also telling me to get a genuine copy or validate online.

I contacted Staples, where I bought it, who told me their vendor said the Win7 was genuine. Gee thanks.
So I phoned the vendor, who also told me it was genuine and gave me the phone activation number for MS, which I can't use because I can't access the phone activation screen because it wants me to validate, not activate.
To say I'm unhappy with the customer service experience is an understatement!!

I'm currently slogging through a free MS support online chat which I hold out zero hope for. Can someone here help?

A:Win7 build 7601 not genuine error (product key no longer valid)

based on the fact its activated but not registered please run kb971033.

Could you also follow the instructions in this tutorial, run it AFTER the above please
Windows Genuine and Activation Issue Posting Instructions

Roy

2 more replies
Answer Match 79.38%

A friend of mine has a Windows XP Home Edition machine running Service Pack 2. She called me along this afternoon because she has been having problems with the machine for several weeks! Anyway this machine runs Norton Internet Security Center which was up to date as of a few weeks ago, but because of her problem it no longer seems able to complete its update process although she has 322 days left of her subscription. I tried several times but each time the update process terminated after doing some of the downloads. There is also an icon in her system tray area (right hand side) which refers to the non-genuine windows message and tells her to clickon it to resolve the non-genuine Windows problem.

The problem she has is that on boot up she gets a message saying that her version of Windows is not genuine (it is since it was supplied with the machine 4 years ago) and what is more it talks about Windows XP Professional whereas she has Windows XP Home. In addition to these messages which give her the option to resolve the problem now or later, she gets pop-ups at various times saying that her copy of Windows is not genuine, maybe counterfeit etc.

In addition when these problems started to occur she says she was no longer able to connect to the internet (she has a router and broadband) - I noticed that her connection was disabled so I re-enabled this and we can now connect to the Internet.

She also has problems with IE (think it is V8) whereby it comes up with an error aft... Read more

A:Genuine Or Non-genuine Windows Problem

Welcome to BleepingOnce something has gotten by Norton's it's even harder to remove it, as Norton's is always running and interfering.For now let's start with a scan with MBAMhttp://www.bleepingcomputer.com/forums/ind...st&p=946998After installing and updating MBAM you might disable norton's after disconnecting from the internethttp://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/Remember to enable it before reconnecting, it's possible it's actually doing some good, if she hadn't paid for a subscription I would suggest a better software

2 more replies
Answer Match 79.38%

My HP Pavilion dv6 laptop suddenly has decided Windows is not Genuine. I put in the number on the bottom of the laptop and it says it is verified and good. But then after a while it goes back to saying it is not Genuine. I am out of the country at the moment, and I need to fix this in the meantime. I do Slui 3 and fix it, because if I try to go online to do this it won't finish it up, it just sits there loading. I haven't had issues with this laptop at all otherwise. Been using it for years. Bought it brand new. I do have virus protection but I am beginning to wonder if this is a virus? Or something like that? You would think that after entering the right number and getting the yes this is valid that it would be fine?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RQ67M-QBW28-DVYVM
Windows Product Key Hash: QTqVTw6tsH0jceCOnEVTVh/X3yQ=
Windows Product ID: 00359-OEM-9823562-67984
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {038B46C1-8A48-4319-87D0-748C6733406A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID... Read more

A:Windows Genuine Issue, It says Genuine then say it is not, over & over

What AV are you using?
Please disable real-time scanning/protection and reboot

If the notification has disappeared, re-enable real-time scanning and reboot again

If the notification is still present, first check whether the real-time scanning is still switched off If so, then re-enable it and post the result. If it's turned itself back on then tell me or try again using a different disable option.
Post back with the results

3 more replies
Answer Match 79.38%

I have a MSDNAA account where I downloaded my copy of Windows 7 Pro, so its genuine, but when my computer is idle for sometime, in the lower right corner of the screen, sometimes appears the "not genuine" text with "evaluation copy etc etc". I go to Control Panel - System, then windows activates itself again, turning genuine again. This happened two times, yesterday and today. Is this a bug or what?

A:Windows 7 pro activation - genuine / not genuine

To help us troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.  Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.  Thank you!Carey Frisch

4 more replies
Answer Match 79.38%

I have a laptop with Windows 7 Home Basic OEM pre-installed, it was genuine and had COA on the bottom of laptop.
Accidentally, at that time I was 12 years old, so I don't know about 'crack', 'hack', software counterfeit, etc. . Thus, I thought my Windows was 'low', I want to upgraded it to Windows 7 Ultimate version with Windows Anytime Upgrade.

I searched key generator (keygen) on internet, I found it and generated the code (for Windows 7 Ultimate). Then, I pasted the serial number (product key) to Windows Anytime Upgrade. First, it was failed. So I cancelled the upgrade. But, when the laptop's shutdown and I turn it on again, it was upgrading to the Windows 7 Ultimate. How weird!

Now, I know the pirated / not genuine Windows is not safe, against the law, etc.

My question, is, I restored it to the genuine version of my Windows (7 Home Basic OEM) using my product key.
But I downloaded the setup using the Windows 7 Ultimate pirated (using keygen) that I told you...
Is my Windows become 'not genuine'?
After I restored it, It is very good, clean, doesn't contain virus or error, works perfectly. Then I upgraded it to Windows 10 Home.
Is it okay? Or I should buy the DVD to perform clean install so it is 100% clean?

Need your opinion, please...
Thanks

More replies
Answer Match 79.38%

I re-installed Windows 7 home premium on my refurbished optiplex 745.
Whenever I entered my product key it froze, knowing i could enter it later, i skipped that step, hear are a few snapshots of the problem:










So, if the product code on the sticker on my computer doesn't work, am i screwed into buying a new one?

A:Genuine Problems--Windows is not genuine.

Check the code with the online ID checker, make sure you are reading it correctly, there should be no reason it doesn`t work.

Online PIDChecker

Where did you get the 7 HP disc from ?

Did it come with the pc ?

9 more replies
Answer Match 79.38%

I have a laptop purchased several years ago off e-bay with Win 7 installed and it worked fine for well over a year but then I got the " This in not a genuine win 7 blah blah and black screen. It was a little late to return the computer like over a year or more so I have just been using it with ugly accusatory messages and black screen! Ok Microsoft you win, I bought a legit new two DVD 32 and 64 bit Win 7. Since the machine came with the Ultimate version I bought the ultimate version.

Here is what I want to know. How do I substitute this genuine version for my bad version without losing my other programs? I don't want to start all over as I have a whole lot of programs that I want to keep as is. Can I do that?

A:Installing Genuine win 7 over non genuine version

Hello w6k and welcome to Seven Forums.

If everythig is working OK on your computer it should be just a simple matter of changing the invalid Product Key with the PK from your newly purchased disk.

Product Key Number - Change

2 more replies
Answer Match 79.38%

Hello, I am using an Acer Aspire 5738G, which originally came with Windows Vista Home Premium. Later I got the free Windows 7 Home Premium update disc and never encountered any problem.

But since the last 1 month or so, I've been getting this 'Windows not genuine' message on a random basis. Microsoft Security Essentials says that it will disable itself within 30 days if the issue is not resolved. When I click on 'Resolve issue', an IE window is opened and takes me to Microsoft's website. When I do all the steps explained, everything goes back to normal and my Windows is again considered as genuine.

I am a bit worried, although I can always solve the problem, it still irritates me when I see the 'Windows not genuine' message. What could be the cause of the problem and what is the solution?

Thanks in advance.

A:'Windows not genuine' message even though it is genuine

Try this
Genuine Microsoft Software

...and if you are using any cleaning util's / software you should probably look at them because that would be my first guess as to where they went.

9 more replies
Answer Match 79.38%

Hello all, and thank you for the oppurtunity to post.
I got a Pop-up, titled Microsoft Security Essential, which states I am infected by a Trojan. At the same time I was surprised to see a Windows Genuine notification , which stated that because I have made major changes since I first loaded Windows XP Pro, I now have to reactivate windows. Is this for real? The Microsoft notice will not go away no matter what I do, it sits in the middle of the screen and resists all efforts to close.If this is a Virus I am sure I will need Help in removing. Thanking you in advance,

Newagedave

More replies
Answer Match 74.34%

I found a  used desktop (Dell Inspiron) on a facebook sale group - only$20.
 
First thing I notice: "This copy of Windows is not genuine".
 
But it has a proof-of-license sticker on the casement. Turns out the installed Windows 7 is Ultimate and the sticker is for Home Premium. Tried anyway, but it was rejected. 
 
Installed = Win 7 Ultimate
 
Product Key = Win 7 Home Premium
 
I got a popup window: "You must either run Win 7 Setup or enter a Win 7 Ultimate product key".
 
 
Not knowing much about computers, I have no clue how I need to proceed. I'd really like to wind up with a genuine copy of windows, because apparently auto update will not work without it. The computer works with non-genuine copy of windows, but is extremely slow and has to be hard booted to turn off and besides, I don't want to fool with an illegal copy of Windows.  Certainly I'd rather have Ultimate but Home Premium is good enough.
 
But don't I have to have the disk to run windows 7 Home Pr. Setup?
 
Any possible options greatly appreciated.

A:bought used computer, Win7 "not genuine", Win7 product sticker on case

You're needing to find a Windows 7 Home Premium ISO from a well-known well-respected source.  If you ever want Ultimate, you're going to have to purchase a license, either for an OEM or for a Microsoft 32/64 pack.  After you have legalized the Home Premium, you probably can purchase an upgrade [from Home Premium to Ultimate] for a pretty good price, make sure of your source!  You want a legal version of Ultimate.

3 more replies
Answer Match 73.92%

where I teach, I use some computers that are donated from local businesses. They come through a third party that distributes them, so I have no idea where they originally came from.

Two of them are now coming up with messages saying that my OS (Win2000 pro) is 'NOT GENUINE." I get these messages constantly. I checked their FAQ's and all of it, and there is no solution for me other than spending $149, which I will not do. Their FAQ's do not address the issue of someone using a donated computer and I can't get the messages to stop; it's not like I can uncheck them in startup or anything. I tried System Restore but it won't allow me to do that any more.

Is there any hope for me? If I install a new Win2000 Pro over the top (as opposed to a clean install), will I still keep my apps? I simply can't go through a full install right now, and have to reinstall every app and every file...

any ideas anyone?
 

A:"counterfeit vs. Genuine Microsoft Product" message

Do you know the contacts of the supplier of which produced your computers? If you do, I highly suggest you contact them to see whether they use bona fide Windows OEM installations or not. If not, you can try and call Microsoft and explain your situation.

Unfortunately, you're still going to have to pay $149 to get a bona fide Windows CD to replace the "ungeniune" one. I'm not exactly sure how a Windows installation works (as I specialise more in Macs and Linux boxes), so I don't know if you would have to do a complete erase; however, you should always backup your data before you do any install/replace.

Hope this helps.
 

2 more replies
Answer Match 73.5%

I have a PC which has non genuine Win 7 Home Edition installed . I have purchased a retail Win 7 Pro Edition which I intend to install on the pc.. is it as simple as installing Win 7 through my cd drive and updating my system. My pc runs a dual core 3Ghz processor , 64 bit, and 8gig Ram. I'd like to try this installation myself ,,, but unsure of the difficulty in doing so, any suggestions would be appreciated. Tom
 

A:non genuine to genuine installation

10 more replies
Answer Match 73.08%

How do i fix this. I've have this laptop for about two years its always worked fine till just recently when this message came up.

A:Windows 7 build 7600 not a genuine windows product

Hello Mr Miyagi, and welcome to Seven Forums.

Please see the link below and post back with your MGADetails report.

Windows Genuine and Activation Issue Posting Instructions

7 more replies
Answer Match 71.82%

Hi,

OS: Windows 7 Professional 64bit. Used since Win7 came out with no genuinity issues until now.

A short while after the SP1 update I started getting popups claiming my Windows is not genuine. I know for a fact that my Windows is genuine.

Properties show my Windows is activated. I have activated both online and by phone yet the popup still keeps appearing. The MGA diagnostics show that there is a tampered file and apparently it is causing the validation to flag my system as not genuine:


Code:
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000200
Event Time Stamp: 4:20:2011 14:49
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
I have tried to fix this for a while now. The file seems to be associated with MUI packages and Something called Vistalizator.

I have checked the registry and there are no MUI's. US-EN only. I do not have anything called Vistalizator.

I am rather frustrated with googling in microsoft pages as they all lead to the Vistalizator and MUI packs but I don't have them so the fix does not apply.


Thanks.

A:[SOLVED] Windows not genuine error on a genuine Windows PC.

Check this answer supplied in Microsoft's forums: Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

10 more replies
Answer Match 66.78%

Hello,
Im in a trouble, so im hoping that you will help me.
I had a genuine windows 7 for a laptop a while ago, then i sent the laptop to my parents in a different country.
So i bought a new pc, without a operating system, driven by a lack of money i downloaded the old not genuine xp. Along came problems, unknown errors,bugs,etc.
Like for example, now i cannot start safe mode, i cannot make a new partition thru cmd or partition magic cause of somekind of file xmnt.exe is missing.
Sadly, i want to keep my bought games and programs, 'cause my internet is pretty slow, so it will take for ages to redownload/reinstall everything.

The question is: Can i upgrade my not genuine windows xp to windows 7 by buying it and installing like it's a common program keeping all of the programs/games/etc.?

Thank you in advance.

A:Upgrade not genuine windows xp to genuine windows 7.

Sadly if you are looking to regain stability your best bet would be a fresh install of windows 7
Clean Install with a Upgrade Windows 7 Version

as outlined there you can do a fresh install with the upgrade disc, this would result in the loss of your games and programs, though do a straight upgrade from xp to win 7 without cleaning out the garbage is just going to make win 7 run horribly too.

9 more replies
Answer Match 66.78%

Hey guys,

I understand i'm new here and haven't made any posts yet, but I am in dire need for some unofficial tech help!

Basically have been running an OEM version of Windows 7 64-bit on a custom built machine (Possibly bought this from Amazon or another online retailer)
Recently i disposed of the retail box but kept a backup of the serial code on my computer, as I moved into my University accommodation and didn't need it.

So I boot up my PC after having windows 7 installed for at least 8 months or so, and my desktop is black with "this copy of windows is not genuine" (build 7600).
I rang Microsoft for an explanation and after being moved through 3 departments I was asked for my serial code and was told I had to buy a new code as this code was "MSDN" or something and was counterfeit. I tried explaining to the guy that i bought my OEM license from a reputable retailer (like I said, I think it's Amazon or possibly Play.com) but the only answer he'd give me is to buy a new copy, or to contact the retailer directly, and refused to pass me up to a supervisor.

How the heck am I supposed to demand a refund for a product they supplied to me 8 months ago?? I'm about to call them now but was hoping for any advice at all if possible whether its a number to call or soemthing I can check on my PC.

I would be so grateful for the help!
Thanks guys,

Tom

EDIT:
Sorry just to clarify,I haven't installed my OEM serial on any other machine, or updated my motherboard! :/... Read more

A:Genuine bought OEM now "not genuine"

I would keep trying to get a supervisor on the line. The first tier of call center monkeys probably have to get approval from a supervisor anyway before they can tell anyone anything other than "buy a new key". It's possible that you were scammed into paying for a pirated or hacked windows disk. Some of the counterfeits I've seen pictures of can look legitimate until you compare them to the real thing, however, I think it's more likely that you ended up talking to a couple of douchebags who enjoy using what little power they have to ruin someone's day. Keep calling until you get someone with a little sense

9 more replies
Answer Match 63.42%

Where/How can i obtain the Prod. Key on a PC running Windows XP Prof.?
 

A:Windows XP Prof.- Product Key

16 more replies
Answer Match 63.42%

Obviously from a legit site

It is to activate a version that windows says is illegal

Now I don't really need the software, only the product key

I have been looking online and got a bit confused as to dollars and the us site seems to be expensive - I am from the UK

Not really interested where it comes from as long as it is legit and cheap

Thanks
 

A:Need a Product Key for Win 7 Prof 32bit

11 more replies
Answer Match 58.8%

I am using Windows 7 aswell and have Avast Premium installed too.
After a critical Windows update this weekend, my legitimate OEM Dell operating system suddenly flagged up as a non-genuine copy.

Avast was updated this weekend too, however this is not the issue, it was coincidental to update at the same time. I have eliminated this is an issue by doing a system restore before Avast made an update, I then disabled Windows update immediately and proceeded to update Avast and there are no problems.

The two recent critical Windows Update's are causing these problems on my system:
1. My internet is partly connected..
(the network symbol in the right hand start menu usually shows a sky blue disc shaped sign when my Ethernet is connecting, this particular occasion it remains instead of dissapearing).
2. The start menu is malfunctioning..
(when I load start menu programs like MS Paint do not visibly load on my desktop, they run hidden in the background and can be seen in 'processes' in the task manager).

A:non-genuine

As it worked for me, I would suggest Starting your PC, hit F8 repeatedly until a screen prompt arrives. In the prompt, find System Restore.
Do a System restore before Avast and Windows Update installed anything.
This should restore your PC back to how it was before.

Disable Windows Update when you successfully load windows. You can update Avast without any issue.
These critical updates are the problem, I personally will make a complaint to microsoft.

2 more replies
Answer Match 58.8%

I have activated my windows but every now and then a dialog box appears and says your windows is not genuine. Then I activate again... I am getting tired of doing this.... and wondering if you have any solution ???

A:Not Genuine?

Hello WerD,

Did you use any type of hack to remove the watermark on the desktop? These are bad about causing issues like this one.

4 more replies
Answer Match 58.8%

Hi,

Just got this old computer. It is running Windows XP. Want to check if it is genuine or not. Here's the MGADiag log:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-MBY78-67QCT-D4XMT
Windows Product Key Hash: itppfkIj2E6+akWG1N1/KNyw/0k=
Windows Product ID: 76477-OEM-2170371-34342
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {327858D0-4185-4FC3-9109-13E690663C85}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.5.530.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2ee7_E2AD56EA-148-80004005_16E0B333-89-80004005_78155E4D-232-80004005
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Micro... Read more

A:Genuine ?

7 more replies
Answer Match 58.8%

So back in November or December the CPU fan of my HP Envy died and I had to take it to a shop and have it replaced. While I was there I also had the keyboard replaced as the space key had been broken. 
 
I get the computer back and the techs had so nicely taken the time to run a virus scan, give my computer a tune up, and install windows updates. They felt my computer was 'running slow' and that I might have a virus.
 
... In the wake of getting my machine back I started getting notices that my copy of windows is no longer genuine. 
But it is. 
 
I went through some tech support with Microsoft where they went ahead and 'fixed' it only for it to happen again. I gave up and set the computer aside for six months, unable to fix the problem. Flash forward. 
 
Apparently around that time there was a software release that made a bunch of windows copies show as not genuine. I install windows updates that happened in the month I just stopped dealing with this machine. 
 
I called Microsoft and flailed and they confirmed that the code on the bottom of my computer is indeed a valid, genuine copy of windows. Because it is OEM I need to go to the manufacturer, HP, to get things fixed. 
 
So I called HP. They want me to do a factory reset and/or run the recovery discs. Both of which will result in me COMPLETELY LOSING ALL OF MY DATA and resetting the machine back to factory default. This, of course, sounds like a load of bull to m... Read more

A:Not Genuine... except it is.

Download and run MGADiag, then copy and paste the output with your reply.

17 more replies
Answer Match 58.8%

So I have a very interesting problems.
I own a Toshiba Laptop.  Brought it brand new in a fully sealed box from I wanna say either NewEgg, CompUSA, or similar store.  It was purchased about 4yrs ago. 
About 9months ago the laptop's screen died on me so I transplanted the hard drive into a desktop as the main drive and I have been using that ever since. 
 
A couple days ago I got a warning saying my version of Win 7 Home Premium was not genuine.  This totally threw me off because I've NEVER re-installed the OS, or anything of that sort.  So now it appears the only option Microsoft is giving me is to purchase a legit version of Win7. 
 
Now I have the original Laptop shell, and it still has a readable Product Key, my question is will that do me any good?

A:Not Genuine

When you activate Windows, it creates a unique identifier, based on the current hardware.  When there is a significant change in hardware, the unique identifier is validate by M$, and if it is far enough off, it become invalid, and you have to reactivate it.
This should answer your questions: http://windows.microsoft.com/en-us/windows/activating-windows-faq#1TC=windows-7
Basically, reenter the key, and reactivate.
 
Best of luck!

2 more replies
Answer Match 58.8%

I have genuine windows 7 in my pc. after fewdays i format my pc and i lost my previous genuine key. so what i have to do now to genuine.

A:Need to Know how to genuine

  
Quote: Originally Posted by shimoly


I have genuine windows 7 in my pc. after fewdays i format my pc and i lost my previous genuine key. so what i have to do now to genuine.


Have you got the case/sleeve that your installation disc came in?

3 more replies
Answer Match 58.8%

Hi, I have a question I want to upgrade my winxp professional to win7 but need to know if it is genuine. Now I bought this pc as a used one so do not have that info. How can I gather that info without getting to scan it with Microsoft genuine tool? Or can I go ahead and buy the win 7 and put it on my pc regardless?
Thanx
J

A:Genuine OS

<<...but need to know if it is genuine.>> The simple answer is to do what you want to avoid...run the MS tool.<<Or can I go ahead and buy the win 7 and put it on my pc regardless?>>You could buy a full retail version (not upgrade version) of Win 7...and do a clean install, after deleting your possibly illegal version.The upgrade version of Win 7 will only apply to a legally installed version of XP...it checks the system for such before proceeding with the install of Win 7.MS Licensing FAQLouis

5 more replies
Answer Match 58.8%

I bought Win 7 Pro direct from Microsoft. I've been running it ever since without a problem until about three months ago. Now every so often (theres no pattern I can tell) I get the "not genuine" warning on the bottom right of my desktop. To remove it I right click "computer" in the start menu and click "properties" and the "not genuine" warning goes away. Here is the report


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {07693D9F-F5E6-4A76-955C-48E457DD812B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N... Read more

A:Not Genuine...sometimes ...

This looks to me to be counterfeit.

The OEM_SLP Key in use, and the SLIC Table are both from Acer - but the motherboard is a retail one.

The activation has therefore been enabled by a hacker's Activation Exploit

Microsoft do NOT sell install disks with Acer Keys.

If you License from Microsoft is for Windows 7 Professional, use the You need to reformat and reinstall using genuine media and Key.

3 more replies
Answer Match 58.8%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E7C28FB3-D955-4FAA-BD7F-F77C58E1E07C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1... Read more

A:not genuine

Hi and welcome to SevenForums,
Bummer
Where did you get your copy of win-7 exactly ?

2 more replies
Answer Match 58.8%

Okay well i'm go about my usual day on my computer when BAM out of no where it says my copy of Window Vista is not genuine ( I bought this at Tiger Direct btw) so well i follow the link on the box and get it verified... no luck... so i go into my control panel... won't let me... I search on google and found someone who got theirs to work... try to follow the steps.... guess what? won't let me. It won't let me do anything so is there a way to fix it?? please help me!

A:Isn't genuine? But IT IS!

Hi,

Click Start and type slui.exe 4 in the start search box and hit Enter.
Pick your country and then you get instructions to activate by phone - there is a toll free number.

Also you may like to see this

Reduced Functionality Mode

Hope it helps

SIW2

1 more replies
Answer Match 58.8%

Original windows 7 , I did something with wifi and clicked on something and now for example when I changed my desktop background and restart PC it tourns black and PC is generaly slower
I am not programmer good.. so please "easy steps"..
some specification from program Microsoft genuine Advantage Diagnostic tool..



Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {04A90749-5DDF-40E2-9CE5-83CC22BCA0C7}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr... Read more

A:how to genuine my pc

You are using the well known stolen Lenova key to activate the current installation. The ONLY way to have a genuine installation is to purchase a genuine licence.

1 more replies
Answer Match 58.8%

About four months ago i put windows 7 64 bit ultimate, that i got from my roommate, on my computer. it has worked great for months and just a few minutes ago i went to my desktop, and my background had changed to black and there is now the words "Windows 7 Build 7600 This Copy of Windows is not genuine." Why did all of a sudden that pop up? is there away to either make it genuine or a way to make the words go away?

A:Not a genuine???

If you didn't pay for it, no. If you did and can prove it, contact microsoft.
Click StartCollapse this imageExpand this image

.
Right-click Computer.
Select Properties.
At the bottom of this window, click Activate Windows now.

9 more replies
Answer Match 58.8%

I have a copy of windows 7 pro. I keep getting a window that pops up stating that my windows is not genuine. How do I get rid of that window from popping up. I need step by step instructions. Attached is a print screen.
 

A:not genuine

Please run the MGA Diagnostic Tool and post back the report it creates:

Download MGADiag to your desktop.

Double-click on MGADiag.exe to launch the program

Click "Continue"

Ensure that the "Windows" tab is selected (it should be by default).

Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.

Paste the MGA Diagnostic Report back here in your next reply.

 

2 more replies
Answer Match 58.8%

I used Minitool Partition Wizard to resize my partitions.

C: with windows 7 64-bit is working just fine after the process.
but when I try to start my second OS T: with win7 32-bit it will say
"Windows 7
Build 7601
This copy of Windows is not genuine"

Should I reinstall windows?
Can I still use my product key?

A:Not Genuine

Assuming you used a legit key from in the beginning, just re-enter it and activate again. Sometimes, significant system changes trip the activation.

9 more replies
Answer Match 58.8%

This is just a question a friend was wondering and so was i.
He wants to re-install windows on his system, its all legit, he has a sticker on there with a code and everything. When he bought it from PC World, it came installed with XP Home, but no Windows disc. Anyway, his PC is now clogged up with so many programmes and files over the years, he wants to wipe it and go back to day 1 again. So he wants to know:

Because he never got a Windows XP disc, can he use someone elses, but use his own number that is on the sticker on his PC?

Would that be legal, and if so, would it work? and if yes to both those questions, could he do it with XP Pro (im guessing not with it having more features) or would it need to be XP Home?

I just remember reading ages ago, i think, that the above is ok to do, as windows is registered with the number and not the disc and is therefore safe and legal to do.

Thanks!

A:Xp Genuine Cd

It is possible, but if the original operating system was Home Edition, he will have to reinstall Home Edition again in order for the key on the sticker to work. In other words, the key is proprietary for Home Edition and will not work with XP Pro.If the CD he uses is an OEM restore disk, he may have to manually change the key after installation.

2 more replies
Answer Match 58.8%

How to make the windows Genuine..?
A window always comes after each restart and i cant even make it a genuine version..
any help??please..
 

A:How Genuine???

7 more replies
Answer Match 58.8%

I recently purchased a new laptop with Windows 7 Home Premium on it, then on the Windows website bought a GENUINE version of Windows 7 Ultimate, but after I installed the update KB971033, I turned on my computer and logged in. And a message popped up saying "This is NOT Genuine Windows, please purchase one online or locally". And I had to pay like $300.00 on the Windows website! Could anyone help?

A:Not genuine eh?

strange indeed, but you can uninstall the update. there's an option in the "installed updates" window. I would recommend you to do this. From what I've seen posted around the internet, there are issues with this update including ethical ones.

2 more replies
Answer Match 58.8%

If Windows 7 is not legitimate, would making it legit require formatting the drive and doing a complete reinstall?  Or do I just buy a key and all is well?  Cost?
 
I have spent many hours looking for this information, which you'd think would be available right on Microsoft's website.  But it isn't.

A:maybe not genuine but then what?

FWIW:  http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/make-illegal-install-of-win7-legal/a587a95b-6ea1-4fa2-a675-94a7227edc06?auth=1
 
Louis

5 more replies
Answer Match 58.8%

what is a Genuine product key

someone help me,
my computer,keeps saying that i am a counterfiet,and i need a genuine product key

what is it,
any help will work

A:What--genuine---what

It is the product key that came with authentic Microsoft software that has not been used on any other computer.

If you have a legitimate installation use the call in method to authenticate Windows (or other Microsoft Software)

Click start/programs/accessories/authenticate and it will give you two options - one to authenticate over the internet and if that fails it will give you toll free phone numbers to call.

If you do not authenticate Windows (or whatever other software it is) will shut down and become inoperable in 30 days.

6 more replies
Answer Match 58.8%

Hello,
Dear Microsoft,
I purchased my laptop from an exclusive agent for HP store in syria in 2011 as I remember and about two months ago I did an auto update then the screen became a black and a ( this copy of windows not genuine ) is written at down of the desktop. so please
how can I fix this problem ?

thanks in advance
Fadi

More replies
Answer Match 58.8%

  
Quote: Originally Posted by laytonj519


I bought my HP laptop from Best Buy with windows 7 already installed. It is now claiming that windows 7 is not genuine and needs to be reactivated. I don't have a product key to activate it since it came already activated. I don't really know what to do. Is there any information I should give you guys to help out? My windows 7 version is actually home premium 64 bit.

Thanks in advance.


windows is not genuine

A:Not genuine

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85173
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {04E5E219-D9A3-4661-B16E-89FCBE3A1DC6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154... Read more

3 more replies
Answer Match 58.8%

When I purchased Toshiba Laptop with windows 7 Home Premium, It came to me preactivated with SLP key.

There was also a key with COA sticker.

Now I have converted Home Premium to Ultimate with windows Anytime Upgrade key.

That means I have three keys. In case of reinstall which one to use? I am in a dillema!!!

Can someone please clarify?

A:Which key is genuine and useful!

   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create



Did you make the OEM manufacturer's Recovery Disks?



How to use Toshiba Recovery.
How to use the Toshiba HDD Recovery Utility

Reinstall with Toshiba Recovery Disks, than use Anytime Upgrade.

9 more replies
Answer Match 58.8%

Bought a xp disk put it in the comp...working fine...then tried to put it in a second comp...loaded it up then it had to be actived by phone to microsoft then I was told you can not have it on two machines...ok..in bios put it to load in 1 st boot by cd put in different xp disk but it not load,it just goes back to to the first one wanting to be actiaved by phone
 

A:genuine xp pro

10 more replies
Answer Match 58.8%

Just bought a genuine xp pro disk and put it on my main comp then I formatted and put it on my second comp , I thought wrongly u could use it about 5 times but here I found out u can only use it on the one machine, The problem now is that my second comp needs to be actived by microsoft by broadband but as it is broadband has not been on the comp yet , I had to phone microsoft to actiavated it but they would not as it was a second comp, now I am stuck as it will not let me uninstall it
Any thoughts on this please
 

A:Genuine xp pro

6 more replies
Answer Match 58.8%

I have come across a few tales of woe recently.

Essentially the system reports that XP is not genuine.

It turns out that the Xp insalation was done using a commercial (multi-licence) copy by an independant dealer as such it is genuine.

Any one else come across this??

Whats the fix???

A:XP not genuine when it is!

Please first check out if your pc is included in Microsoft's list of invalid Product IDs, and post back.

2 more replies
Answer Match 58.8%

Having upgrade from Win 7 pro to 10 and win 10 being activated since the 29th July, I decided to revert back to 7. Having removed the Windows.old from my drive I had to do a clean install. That's when the trouble started. I installed win 7 pro and tried to activate it, only to be told that my product number was blocked.

I have in front of me the boxed Windows 7 pro, bought a good few years ago with the legit product number.
So I contacted Microsoft only to be told that my product number was counterfeit. At no time was my copy anything other than genuine. In the system page it was always shown as a genuine Microsoft product.

So it looks like Microsoft has screwed me over. Just to be clear this Win 7 was purchased from a reputable dealer, no ebay or second rate sites.
So I'm snookered, I either stay with 10 or buy another copy of Win pro.

A:Genuine ID

Did MS tell you that your Win 7 key was outright counterfeit---which would mean that it was never legit, even months ago before you even considered Windows 10?

Or did they tell you that the Windows 7 key was simply blocked for an unknown reason? Or no longer valid although it may have been at one time?

I assume you talked to a human being? Did that one human make the decision on his own? I'm wondering if you'd have got a different result if you had lucked out and got someone else on the phone.

This is one of the things that keeps me reticent about Windows 10.

Too late now, but I wonder if an image restoration of your Windows 7 installation would have necessarily been successful.

9 more replies
Answer Match 58.8%

Hi guys,
I hope someone can give me some advice. Non-computer literate girlfriend bought an ACER laptop with OS pre-installed and no disks. The laptop was purchased from a reputable retailer in a shopping mall about 4 years ago and was primarily used for email, facebook, skype and games. I gave my girlfriend some basic instruction but noticed she had no on-line protection so I downloaded a firewall, AV and cleaning applications. I checked and cleaned up every few months, finding the occasional trojan etc, and also downloaded updates. She reported some performance problems when I was away working and took the laptop to the mall who identified and removed a virus. Another issue was that the battery started to fail and had to be replaced last year. The only other significant issue was that I tried to update to Win 8 and all started well but the install failed and further attempts just resulted in the disk not being read and a message saying that UDF system was needed. I downloaded the recommended UDF reader but no change. With all the hype surrounding Win 10, I have been cleaning and updating the laptop over the past week and noticed a lot of some Windows Update download failures. I managed to get these to download and install in batches although this sometimes took 3-4 times. Sfc /scannow would not get past 44% until I ran chkdsk / r and /f and then everything was okay except that now Windows is no longer activated and does not accept the product key. I downloaded a... Read more

A:Win 7 Ult 64 genuine or not?

The installed Product Key is the Default Key and can never be activated.

What Key have you been attempting to input? - you must use the one from the COA sticker on the machine's case (or inside the battery compartment), and it must be for the same edition of Windows 7 (Ultimate, here).

The normal configuration of the Aspire 4750 is to be shipped with Home Premium - for which edition is the COA sticker valid?

9 more replies
Answer Match 58.8%

Friend has had his Vista laptop repaired & now when it boots it says it is not a Genuine Copy?
Is this a case of my friends putting in the key code if they can find it?
If they cant as it's an old laptop what do they do?
Fresh install of Vista/XP/Win7 by buying a copy?
 

A:Genuine or Not?

Is it not on the sticker underneath the Laptop?
 

7 more replies
Answer Match 58.8%

I recently installed a client update for MSE today, and when I opened it up out of interest, I saw quite a noticeable difference:



The background was changed, and now the software calls your computer a PC, and a new system to report malware to Microsoft called MAPS.

I just need to clarify whether this is legit or bogus. Anyone else got this?

A:Is this genuine?

Hello Peter,

Other than you having MSE maximized, it looks just like mine does.

version: 4.0.1526.0

Hope this helps,
Shawn

2 more replies
Answer Match 58.8%

i got a problem...my windows is genuine..but after i installed the latest updates..it says that my windows not running the genuine windows after i log on..but,at the control panel.it still shows that my windows is genuine..any suggestions?

A:not genuine??????

I had the same problem previously - where did you get your copy of Windows from?

9 more replies
Answer Match 58.8%

Hi everybody !!

Please tell me is this corect genuine.



Thank you !

Best regards !!

F.

A:PLEASE HELP genuine

Looks good to me, that logo in the bottom right of the window also appears in my system properties. My OS is OEM.

3 more replies
Answer Match 58.8%

I bought a Retail box of Windows 7 Pro for my wife's soon to be built pc.
The purchase was through Amazon and a company in Laguna Hills, Ca.
The price was decent and I've never had a problem with Amazon before so why not?
Got the package today in the mail and just opened it.
The upper edge of the blue Windows 7 cardboard sleeve is bent over and slightly separated. The shrink wrap is wrinkled in the same area.
Removing the plastic case from the cardboard holder I can see that the seal appears to be compromised.
There is a 'bar or line' which is part of the seal that is showing red except near the center, where it is silver.
Also, the squiggly line that runs the length of the seal along the words 'Win Pro 7 English US only DVD' seems to be slightly separated.
I've never dealt with anything like this before and could use some advice. Is there a way of using the numbers on that label to tell if this is genuine or should I try to get a new copy?
Thanks for any help.
H

A:How to tell if it's genuine?

You may find this link goes some way to answering your concerns.

Genuine Windows: frequently asked questions - Microsoft Windows

If the software is counterfeit it will fail Microsoft's validation checks.

9 more replies
Answer Match 58.8%

Appears I bought a non genuine copy of windows 7 ultimate. Vendor is not around any longer and looks like I am stuck. What happens if I contact microsoft. Am I going to have to buy a new version and uninstall this one or will they just sell me a key? Thanks.

A:Non genuine win 7

You are better off buying a new version (the key comes with it) since you can't be sure what else was on "bundled" with one you bought. Was it a disk, or a pre-installed Windows?

8 more replies
Answer Match 58.8%

Does this mean my copy of windows 7 is geniue?
I get that after I press viodate.

A:Genuine?

From what i understand, this means they want to check if it is genuine.

9 more replies
Answer Match 58.38%

Hi,
I'm having issues with windows 7. I keep having the windows is not genuine pop up but it is activated. KB 3024777 keeps on failing to update. I have searched for fixes for this and nothing has worked.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-2M877
Windows Product Key Hash: 893hqL7XlIN6YRImTD8MeX/WoM8=
Windows Product ID: 55041-007-1486414-86733
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1F366285-D829-4612-8076-76E172184573}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Ve... Read more

A:Windows not genuine

First, attempt to uninstall KB3004394 - if it works, reboot twice, then do a Check for Updates and install the new version of KB3004394 and any other updates that come with it.

2 more replies
Answer Match 58.38%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B6082669-4E62-4C0E-B724-443C250ABAF9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Dat... Read more

A:windows not genuine

Your system will never activate with the COA you are using.
It is the famous Stolen Levono key.

From your log.






Quote:
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM


COA = What is the Windows Certificate of Authenticity?

2 more replies
Answer Match 58.38%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {936B34A3-5C04-43BD-9AE1-2D8EDDD18037}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130104-1435
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D... Read more

A:Windows 7 is not genuine

Code:
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
BGRT ALASKA A M I
SLIC HPQOEM SLIC-WKS
Your installation is counterfeit - using an HP OEM on a retail motherboard. Purchase and install a genuine Windows 7 version.

1 more replies
Answer Match 58.38%

I thought myself running with a genuine windows operating system last time.. I ever confronted with this problem and i called the technician to solve this problem for me.. which is reformat my comp.. but that day i was not at home.. so i don't know whether he installed the genuine pack for me or not? But until today. I'm quitre comfirm that it is not genuine after i run an automatic update of windows.. i received a notification that shows i'm a victim of xxx... sad... I heard from my friend that if this happened then my comp might cannot on anymore.. So i just wanna know are there any solutions other than restore the genuine operating system? Pls help.. Thanks...

A:About The Genuine Windows Xp Sp2

All Windows operating systems are "genuine". What makes you think it is otherwise ? Did you not get an XP insttall disc with your computer ?

12 more replies
Answer Match 58.38%

It popped up on my computer yesterday and I followed the instructions, it said my computer was counterfeited software but we got it straight from Dell. How do I get rid of this? It changed the background, added extra software, and pops up right away when I turn my computer on, even before the password box.

A:cant get rid of genuine microsoft?

Is it Windows Genuine Advantage doing that to your computer specifically, or something else?Either way, WGA may produce false positives sometimes.Did you reinstall Windows XP on your computer?How long ago did you obtain your computer?

2 more replies
Answer Match 58.38%

I recently installed windows 7 on my laptop and I'm now getting little messages that say "windows 7, this copy of windows 7 is not genuine" and it changes my desktop from what I have it set to to just black. Other than that I haven't yet discovered any problems with this copy of windows but the fact that it keeps changing my desktop is seriously pissing me off.


but when i go to my task manager there is no "WgaTray.exe" there.

This copy of windows probably isn't genuine and I really don't friggin care weather it is or not I just want it to leave my desktop alone.

A:Windows not genuine

I am sorry mate but we cannot offer any help with illegal operating system.

You should have read forum rules first:

Forum rules

I will close this thread.

2 more replies