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ASUS Notebook - Genuine Windows but getting not genuine messages

Q: ASUS Notebook - Genuine Windows but getting not genuine messages

Hi

I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer.

It has just recently started throwing up messages that my Windows Homw Premium (x64) is not genuine. It is gebuine OEM and activated (back when I got the notebook), and I have not tampered in any way.

I have had a look at some other threads on this forum on this issue, and so have dowloaded and run MGAdiag.exe, but to my inexpert eye, it appears to report everything OK.

I have pasted text in below, and would welcome more expert advice as to whther I have missed something, and if not, what should I do next?

regards

PB

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {8C7F9CCD-2889-4409-9146-8AC854B54943}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8C7F9CCD-2889-4409-9146-8AC854B54943}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-3763384517-817657444-1062902665</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>U31F</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>U31F.205</Version><SMBIOSVersion major="2" minor="6"/><Date>20110127000000.000000+000</Date></BIOS><HWID>4DB80600018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
Installation ID: 091326563594076353412333651890810426663686331911429084
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 9YQTR
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 14/10/2012 11:35:45 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:10:2012 00:16
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAAAAQABAAEAAAABAAAAAwABAAEA6GGyRyCXwEJYq/ofppN69+JHXF0=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC _ASUS_ Notebook
FACP _ASUS_ Notebook
DBGP _ASUS_ Notebook
HPET _ASUS_ Notebook
MCFG _ASUS_ Notebook
ECDT _ASUS_ Notebook
SLIC _ASUS_ Notebook
SSDT AMI PerfTune
SSDT AMI PerfTune

A: ASUS Notebook - Genuine Windows but getting not genuine messages

Hello PBroad and welcome to the forums

Try changing your product key to the one found on the COA sticker on your computer.

Tom

4 more replies
Answer Match 92.82%

I just started getting Windows is not genuine messages starting this morning
on both my netbook and desktop. I have never downloaded a crack or any of that kind of crap, so have other window 7 RC users started getting this message to?

When I go online to fix the problem I noticed it says this:
http://www.microsoft.com/genuine/dow...s.aspx?Error=6






Quote:
If you are running Windows 7 Beta or the Windows 7 Release Candidate (RC), you are seeing this message because the product is not yet available for purchase. Learn more about Windows 7.


So did Windows just start showing this on all Windows 7 RC's or what?

I got my registration keys from windows, and downloaded from there. Never downloaded from a torrent site. I've had Windows 7 RC on both my netbook and desktop since it came out in May, and never had an issue until now. SO?

A:Windows 7 RC is not genuine messages/pop ups, WHY?

You didnt activate windows 7 rc. To activate it plz follow these steps:

Start> Contraol Panel > System
on window of system and security -the last two lines you will find instructions to
activate your copy....

I am astonished it is a free copy and need validation..what a hell microsoft

9 more replies
Answer Match 92.82%

I got this notebook some weeks ago, it already had Windows 7 Installed already when I got it from the manufacturer, so it is supposed to be an original install, the only thing I've modified on windows was downloading and installing SP1, yet now I get this annoying pop up window saying that my notebook isn't running genuine Windows ... which wasn't there since I bought it (like 6 weeks ago) until the last few days ... does anybody how to solve this?

And yeah the link on the pop up gets me to a page where it says I have to buy a new copy of windows ... like HUH?

A:My notebook says it's windows is not genuine

Follow this.

Genuine Windows 7 Became Pirated? Make It Original and Activated Again - Tweaking with Vishal

Also, please download and run this tool.

http://go.microsoft.com/fwlink/?LinkID=52012

Click on Copy button in tool, paste into notepad, save as .txt file, upload file here.

9 more replies
Answer Match 91.98%

There was a 5 page thread on trying to downgrade from Ultimate to Win 7 Pro but I thought I should start a new thread. I have a thead on a different forum but was hoping someone here might know the answer.

Users computer says Windows is not genuine, was 7 pro, in Sept 2013 we upgraded to Ultimate to use Bitlocker. System bought from Dell, used Anytime Upgrade to Ultimate. I spent ages on phone with Microsoft today, they have completely agreed both copies are valid, and the computer is saying they're not, in error, they will not admit that it's a Windows Update that caused it likely.

They took over remotely, and 30 minutes later gave up, none of the methods worked. She then advised me to BUY a copy of 8.1 and do a clean install. I don't want 8.1, if we have to reinstall I'd rather do Win 7 Pro again(same valid code) and then up to Ultimate again(same valid code), or go to Win 10 when it comes out. Of course you can't upgrade a "non genuine" copy of Windows 7 to win 10, even if it is in fact genuine.

We don't want to have to reinstall. MS also told me I need to downgrade to Win 7 Pro, put in the code, then upgrade to Ultimate. To do that they said I have to do a clean install. I've seen all the links to Windows Downgrader but we aren't exactly thrilled to be advised to use a 3rd party app. I have not tried the registry suggestions yet, I'm not particularly comfortable dealing with the registry. Two questions.

If MS had been willing to just give me a new U... Read more

A:Another non genuine copy of Windows that is in fact genuine problem

Well you should be here.

http://www.sevenforums.com/windows-updates-activation/

Let try this.
Complete this tutorial by Brink and post the log here.
If I can't spot your problem I will find a expert for you.
Windows Genuine and Activation Issue Posting Instructions

Could you also post the system specs of the computer with the problem?

9 more replies
Answer Match 91.98%

Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!

A:Why has my genuine Windows 7 Home Premium turned 'Un-genuine'?

  
Quote: Originally Posted by JamesL


Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!


Check the following link for some useful information;

Genuine Windows: frequently asked questions - Microsoft Windows

HTH

6 more replies
Answer Match 91.98%

I have an Acer 8410T running Windows 7 Professional 64 bit and recently replaced the original HDD with a Crucial MX200 250GB 2.5 inch SSD. Having cloned the HDD content to the SSD with Acronis 2015, I started getting "This computer is not running genuine Windows messages from Windows Activation Technologies.

After 2 attempts to solve the problem by contacting Microsoft support through chat, handing control to a Microsoft chat tech, and being assured the problem was solved, I am no further ahead.

Reading Windows 7 forum responses to similar problems, I think I see how I can fix it by updating the Intel Rapid Storage Drivers, but I need to check whether it is the iata_enu.exe download I need for my computer and version of Windows and particular SSD or a different exe.

Here is my MGDIAG report



Thanks for your help.

pervigilis

A:Windows not genuine messages after clone from HDD to SSD

Welcome to the forum pervigilis.

We need this tutorial completed. That will allow are expert to take a look at need information and give guidance.

Windows Genuine and Activation Issue Posting Instructions

9 more replies
Answer Match 91.98%

Questions are concerning the computer i built for my son about 13 months ago. He's running OEM Windows 7 Pro 64-bit on an Asus Z87-A with 8GB RAM.

Just in the last two weeks he has starting receiving the "Windows not genuine" popup. Control Panel>System shows Windows is activated and genuine, as it has been since install.
Here is the output from the MGADiag Tool.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-9JGFM
Windows Product Key Hash: DgjjlSkfQ8i7Pz3iMNcd4TldLx4=
Windows Product ID: 55041-089-6003624-86889
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {5F221696-8A2A-47CA-B830-0261D2934A3E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
... Read more

A:Receiving Windows 7 Not Genuine Messages

The installed license is a Volume MAK license - not usually available to the public. From where did you acquire this license?

This could be caused by a number of things -
please first check whether KB3004394 is installed. If it is, please install KB3024777 to remove the earlier update, then reboot twice, and post a new MGADiag report

If 4394 is not installed, then it may be a corrupted SoftwareDistribution folder...

Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

reboot twice, and run another MGADiag report - post the results.

9 more replies
Answer Match 90.72%

Hello there, I originally posted under "Am I infected? What do I do?"
http://www.bleepingcomputer.com/forums/t/549460/malware-counterfeit-messages-cant-update/
 
A friend of mine was getting a "hard drive failure imminent" message when she rebooted her 64-bit Windows 7 Home Premium machine.  I created a system image using Windows and then used an install disc and restored the image on her new hard drive.  Ever since then she's been getting a message telling her that Windows may not be genuine.
 
When I view her computer properties it says that Windows is activated.  I've seen other people post that a hard drive swap caused windows to forget it was activated but I'm about half convinced it's actually a malware issue.  I've run a Malwarebytes scan, Immunet 3 scan, Spybot S&D, ADWcleaner, and they all come back with something at least the first couple scans.  I'm still seeing ads from Codec V, even on my own personal site that has no similar ads.  If I try to run Windows Update it says that the service is not running but I've personally restarted the Windows Update service several times and that doesn't change.
 
I included a mgadiag log in the original post and then when asked replied with the following:
1. checkup.txt from SecurityCheck.exe
2. FSS.txt from Farbar Service Scanner
3. Result.txt from MiniToolBox
4. Malwarebytes Anti-Malware scan results
5. mbar-log...txt & system-log.txt from Malwarebytes Anti-Rootkit
6. rKill.... Read more

A:Windows not genuine messages, Codec V malware

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).===Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first t... Read more

16 more replies
Answer Match 90.3%

Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine.
I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010.
I have not had any problems with it until the note appeared on my laptop last week.
Can someone tell me how i can correct this please.
Many thanks

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-RGMWC-2W4GQ-VMY3P
Windows Product Key Hash: R/80Ctxj8g/bq/IlJx/wyVh0ccg=
Windows Product ID: 00426-068-2899473-86248
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {784FE444-1C30-4FF1-A7D4-04470D64E265}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed ... Read more

A:laptop says copy of windows 7 not genuine but it is genuine

Windows Genuine and Activation Issue Posting Instructions

5 more replies
Answer Match 90.3%

Hello and thanks in advance to whoever can help me.

A couple of days ago I was downloading some video files and since I wasn't paying attention I clicked an .exe instead of a video file. I know this makes me the idiot, but I have beaten myself up over it for a while and cannot fix this myself so I am now humbly coming forward with my idiocy to get my Toshiba Qosmio back up and health. So here's the deal:

I got the popup that I wasn't running a genuine copy of Windows 7 64 bit Pro (which I am...came from the factory). Tried to resolve it online and the only answer I got was to buy another copy of Windows, which I don't really want to do. Then I tried to run Windows Update and I get random error codes as to why I can't. I tried a system restore and got a message that there is an error on my hard drive, to run chkdsk. Tried that, nothing. Even when Windows rebooted it wouldn't let me. So then I boot towards the safe mode menu and see an option for Windows Repair, choose that and click on system restore. I pick a restore point a week or so ago and try to restore. Negative. Got a message that not only could it not restore but now that restore point was damaged (hooray). Tried rebooting to that screen and all I get is black: pointer works with touch pad but not mouse. Tried booting into safe mode and I couldn't get explorer.exe to run and had no icons. Then rebooted to Last Known Good Configuration which is where I am now.

Another thing.... Read more

A:Suddenly my genuine Windows is showing up as NOT Genuine

From Microsoft .............Check your validation status by going to http://www.microsoft.com/genuine/validateIf that fails, go to the diagnostics page at http://www.microsoft.com/genuine/diag and see what it has to say.

32 more replies
Answer Match 90.3%

I have Dell Inspiron 14z 5423 with Windows Home Premium 64 bit preloaded. Yesterday I reset my laptop with factory restore . But after that my OS became not genuine and showing message on the right bottom corner "Windows 7 Build 7601 This copy of Windows is not genuine". The product key which mentioned under my laptop not clear to read. so please help me how to get my product key and activate my OS with genuine key

A:After factory reset my genuine Windows 7 now not genuine

Hi.
Thank you for writing to us!
Kindly follow the steps below :
1.           In the search box of start menu type SLUI 04
2.           Enter SLUI 04 in the search box, and then tap or click SLUI 04.
3.           Follow the instructions on the screen.
Kindly private message the service tag and let us know if the issue is resolved.
Thanks
Robin

3 more replies
Answer Match 89.88%

My three-year old genuine OEM Windows 7 began giving me "counterfeit" messages a few days ago. I can still use Windows, but it occasionally nags me to enter the license key. I tried to do so with a copy of the key that I noted three years ago when I got the laptop in the UK, but it did not accept it. Also, as I have not seen the "counterfeit" messages before, so I do not know if they are legitimate from Microsoft, or symptom of a virus. The messages began after someone in a laptop maintenance place pulled the battery when it was switched on but unplugged. After that incident CHKDSK appeared to need to fix quite a few issues on the HD. Those HD fixes *might* have caused Windows to forget its licence key, though it seems improbable. 

A:Genuine Windows 7 starts giving "counterfeit" messages

Hello, 
 
Lets start by running the following programme. 
  MGADiag
Please download MGADiag and save the file to your Desktop.
Double-click the MGADiag icon on your Desktop.
Click .
Click .
Press the Windows Key  + r on your keyboard at the same time. Type Notepad and click OK.
Click Edit followed by Paste in Notepad.
Replace the numbers & letters with 'x's in the line beginning with Windows Product Key (to hide your Product Key from the public). 
Copy the contents of the log and paste in your next reply.

12 more replies
Answer Match 89.88%

My three-year old genuine OEM Windows 7 began giving me "counterfeit" messages a few days ago. I can still use Windows, but it occasionally nags me to enter the license key. I tried to do so with a copy of the key that I noted three years ago when I got the laptop in the UK, but it did not accept it. Also, as I have not seen the "counterfeit" messages before, so I did not know if they are legitimate from Microsoft, or malware. So I posted on the malware forum, and after doing the various tests malware has been ruled out as a cause (here).  The messages began after someone in a laptop maintenance place pulled the battery when it was switched on but unplugged. After that incident CHKDSK appeared to need to fix quite a few issues on the HD. Those HD fixes *might* have caused Windows to forget its licence key, though it seems improbable. 
 
Here is the MGAdiag log:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-xxxxx-xxxxx-xxxxx
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: xxxxx-OEM-xxxxxxx-xxxxx
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1392FAEC-3378-4C26-8152-25E6ABAAF9FD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7... Read more

A:Genuine Windows 7 starts giving "counterfeit" messages

Are your updates turned off.
I've had several clients call me with a similar issue and it was due to having Windows Updates turned off, leaving me with the impression that MSC REALLY doesn't like to have that "in and out door" closed on them, so they terrorize users with that "Not Genuine" notification.
On the other hand, if your updates are turned on, then I have no idea what's causing it but you might be able to fix it by opening a command window as administrator and copying and pasting in the following text,
sfc /scannow
then hit enter.
Job will take around 20 minutes.

11 more replies
Answer Match 89.88%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->


Code:
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q6MBP-P2CQY-48WW8
Windows Product Key Hash: Teiq5tXl5rXnp2p9YUp3UUxCqaM=
Windows Product ID: 00359-OEM-9808226-00165
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {92723726-96C7-43A6-B67F-464917115A79}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3... Read more

A:Not genuine windows 7 message after 3 years from purchase of notebook

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

1 more replies
Answer Match 87.78%

My fathers laptop was working fine up till about a week ago when it started complaining that it wasn't running genuine windows.
I've run MGADiag and included the output below.

Do I just need to do a fresh install of the recovery partition or is it something more major?


[CODE]Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F15CE635-78A8-40B2-8D4A-CDFA37D10648}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGA... Read more

A:ASUS K50IJ laptop failing genuine windows check

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

3 more replies
Answer Match 86.94%

I re-installed Windows 7 home premium on my refurbished optiplex 745.
Whenever I entered my product key it froze, knowing i could enter it later, i skipped that step, hear are a few snapshots of the problem:










So, if the product code on the sticker on my computer doesn't work, am i screwed into buying a new one?

A:Genuine Problems--Windows is not genuine.

Check the code with the online ID checker, make sure you are reading it correctly, there should be no reason it doesn`t work.

Online PIDChecker

Where did you get the 7 HP disc from ?

Did it come with the pc ?

9 more replies
Answer Match 86.94%

Hello, I am using an Acer Aspire 5738G, which originally came with Windows Vista Home Premium. Later I got the free Windows 7 Home Premium update disc and never encountered any problem.

But since the last 1 month or so, I've been getting this 'Windows not genuine' message on a random basis. Microsoft Security Essentials says that it will disable itself within 30 days if the issue is not resolved. When I click on 'Resolve issue', an IE window is opened and takes me to Microsoft's website. When I do all the steps explained, everything goes back to normal and my Windows is again considered as genuine.

I am a bit worried, although I can always solve the problem, it still irritates me when I see the 'Windows not genuine' message. What could be the cause of the problem and what is the solution?

Thanks in advance.

A:'Windows not genuine' message even though it is genuine

Try this
Genuine Microsoft Software

...and if you are using any cleaning util's / software you should probably look at them because that would be my first guess as to where they went.

9 more replies
Answer Match 86.94%

Hello all, and thank you for the oppurtunity to post.
I got a Pop-up, titled Microsoft Security Essential, which states I am infected by a Trojan. At the same time I was surprised to see a Windows Genuine notification , which stated that because I have made major changes since I first loaded Windows XP Pro, I now have to reactivate windows. Is this for real? The Microsoft notice will not go away no matter what I do, it sits in the middle of the screen and resists all efforts to close.If this is a Virus I am sure I will need Help in removing. Thanking you in advance,

Newagedave

More replies
Answer Match 86.94%

I have a MSDNAA account where I downloaded my copy of Windows 7 Pro, so its genuine, but when my computer is idle for sometime, in the lower right corner of the screen, sometimes appears the "not genuine" text with "evaluation copy etc etc". I go to Control Panel - System, then windows activates itself again, turning genuine again. This happened two times, yesterday and today. Is this a bug or what?

A:Windows 7 pro activation - genuine / not genuine

To help us troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.  Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.  Thank you!Carey Frisch

4 more replies
Answer Match 86.94%

My HP Pavilion dv6 laptop suddenly has decided Windows is not Genuine. I put in the number on the bottom of the laptop and it says it is verified and good. But then after a while it goes back to saying it is not Genuine. I am out of the country at the moment, and I need to fix this in the meantime. I do Slui 3 and fix it, because if I try to go online to do this it won't finish it up, it just sits there loading. I haven't had issues with this laptop at all otherwise. Been using it for years. Bought it brand new. I do have virus protection but I am beginning to wonder if this is a virus? Or something like that? You would think that after entering the right number and getting the yes this is valid that it would be fine?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RQ67M-QBW28-DVYVM
Windows Product Key Hash: QTqVTw6tsH0jceCOnEVTVh/X3yQ=
Windows Product ID: 00359-OEM-9823562-67984
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {038B46C1-8A48-4319-87D0-748C6733406A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID... Read more

A:Windows Genuine Issue, It says Genuine then say it is not, over & over

What AV are you using?
Please disable real-time scanning/protection and reboot

If the notification has disappeared, re-enable real-time scanning and reboot again

If the notification is still present, first check whether the real-time scanning is still switched off If so, then re-enable it and post the result. If it's turned itself back on then tell me or try again using a different disable option.
Post back with the results

3 more replies
Answer Match 86.94%

A friend of mine has a Windows XP Home Edition machine running Service Pack 2. She called me along this afternoon because she has been having problems with the machine for several weeks! Anyway this machine runs Norton Internet Security Center which was up to date as of a few weeks ago, but because of her problem it no longer seems able to complete its update process although she has 322 days left of her subscription. I tried several times but each time the update process terminated after doing some of the downloads. There is also an icon in her system tray area (right hand side) which refers to the non-genuine windows message and tells her to clickon it to resolve the non-genuine Windows problem.

The problem she has is that on boot up she gets a message saying that her version of Windows is not genuine (it is since it was supplied with the machine 4 years ago) and what is more it talks about Windows XP Professional whereas she has Windows XP Home. In addition to these messages which give her the option to resolve the problem now or later, she gets pop-ups at various times saying that her copy of Windows is not genuine, maybe counterfeit etc.

In addition when these problems started to occur she says she was no longer able to connect to the internet (she has a router and broadband) - I noticed that her connection was disabled so I re-enabled this and we can now connect to the Internet.

She also has problems with IE (think it is V8) whereby it comes up with an error aft... Read more

A:Genuine Or Non-genuine Windows Problem

Welcome to BleepingOnce something has gotten by Norton's it's even harder to remove it, as Norton's is always running and interfering.For now let's start with a scan with MBAMhttp://www.bleepingcomputer.com/forums/ind...st&p=946998After installing and updating MBAM you might disable norton's after disconnecting from the internethttp://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/Remember to enable it before reconnecting, it's possible it's actually doing some good, if she hadn't paid for a subscription I would suggest a better software

2 more replies
Answer Match 84%

My computer (from lenovo) came with windows 7 (home). Because I run a domain within my lan, I purchased and downloaded windows 7 64 bit professional. Today I downloaded and ran System Mechanic pro (trial version) from Iola site. After running it and rebooting, my system shows that the system is not activated (windows is not genuine is show on desktop). After I ran MGADialog the log files show Genuine state set to non-genuine (0x00000000) for application Id 55c92. Also MGADialog showed :


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06525ADA-5A6F-4A23-8FEE-B84DBFC68363}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed ... Read more

A:Genuine state set to non-genuine (0x00000000) for application Id 55c92

Quote:
Windows Product Key: *****-*****-MV8MH-98QJM-24367


The Key is an OEM_SLP Key - and cannot possibly be legal in your stated scenario





Quote:
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Error: product key not found


This is possibly evidence of a failed hack to circumvent activation/validation.

From where did you purchase this upgrade?
What form of upgrade was it? (Anytime Upgrade/Retail Upgrade/OEM System Builder/Full Retail License?

3 more replies
Answer Match 83.58%

Hi,

OS: Windows 7 Professional 64bit. Used since Win7 came out with no genuinity issues until now.

A short while after the SP1 update I started getting popups claiming my Windows is not genuine. I know for a fact that my Windows is genuine.

Properties show my Windows is activated. I have activated both online and by phone yet the popup still keeps appearing. The MGA diagnostics show that there is a tampered file and apparently it is causing the validation to flag my system as not genuine:


Code:
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000200
Event Time Stamp: 4:20:2011 14:49
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
I have tried to fix this for a while now. The file seems to be associated with MUI packages and Something called Vistalizator.

I have checked the registry and there are no MUI's. US-EN only. I do not have anything called Vistalizator.

I am rather frustrated with googling in microsoft pages as they all lead to the Vistalizator and MUI packs but I don't have them so the fix does not apply.


Thanks.

A:[SOLVED] Windows not genuine error on a genuine Windows PC.

Check this answer supplied in Microsoft's forums: Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

10 more replies
Answer Match 82.32%

I'm getting loads of random pop ups at the moment, supposed error messages from windows that are blatantly fakes. XP has also become extremely slow and loads of different programes are running. Is there anything that anyone can suggest? Cheers

A:Random pop-up error messages not genuine

Hi sismith_85 and welcome to TSF

screen317 has replied to your other thread http://www.techsupportforum.com/secu...sages-etc.html

Please follow instructions there and make your replies to that post. This thread is now closed.

1 more replies
Answer Match 82.32%

Hello,

After my ACER with Windows 7 Home premium 64bit (from Staples) worked fine for about a year I am having trouble with 'not genuine' errors.

Prior to the errors, there were some problems over a couple days near the end of March where I found Avast AV was not running, I switched between a couple of different anti-virus programs, and also switched from a wired connection to a TP-link USB wifi stick that had some driver trouble. One morning (still near the end of March) the computer would not start and kicked into Startup repair which did not find anything. From here I selected to do a system repair and everything has been fine since except for the 'not genuine' errors. I vaguely recall an activation step or a activation popup on a later start up but believe (if I did) that I skipped it. I am now running AVG antivirus and been running Malwarebytes and there have no virus/malware problems.

The 'not genuine' errors now tend to occur once a week, usually after a Windows Update, then seem to go away for a few days (Computer->Properties->Windows Activation show status okay with the product id). A few days later when Windows Update runs then the 'not genuine' errors start again.

Below are TWO MGADiag reports. The first I ran when the most recent error popped up and the second was after I ran CHKDSK C: /R & SFC /SCANNOW (neither showed any issues).

In the event viewer I see plenty of 'The Software Protection service failed to start. 0x80070002 6.1.7601.17514' errors... Read more

A:Not genuine messages; error 0x80070426

You have a number of issues.
1) You have an error message often associated with disk/file corruption
2) Your Software Protection Service is not running
3) you have a Volume Licensed version of Office 2007 installed.

You seem to have already checked for sorruption problems - but you haven't specified what the results of either the CHKDS or the SFC were.
Please do so - and also the results of the following.....
Click on Start
in the Search box, type
SERVICES.MSC
and hit the Enter key - accept the UAC prompt if you get one.
Look in the console for the Software Protection service, right-click on it and select Properties.
make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.

Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
Post back with your results, and a new MGADiag report.

If it doesn't start, then please do the following...
Please open an Elevated (Administrator) Command Prompt window and use the following commands....

net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc


Here are some instructions to maike life easier
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

2) To run the commands easier, highlight the block of commands, and right-click on the highlight – s... Read more

9 more replies
Answer Match 82.32%

I had a non-genuine copy of Ms Office installed on my computer, and have now purchased a genuine copy. Uninstalling the old (non-genuine) copy is impossible because it doesn't have an uninstaller, and it doesn't even show in Control Panel's Add/Remove Programs. So I just installed my genuine copy in a different folder in Program Files, so that the non-genuine copy wouldn't interfere with the newly installed genuine copy.

The problem is that even though I tried opening Ms Word or Excel directly from the newly installed folder and not from the old link to the old version, it still gives me a message (like before) that says "Get Genuine Office - This copy of Office is not genuine".

How do I get rid of the old (non-genuine) Ms Office if I am unable to uninstall it? Please don't tell me to work on the registry - I don't want to touch the registry because I'm not a computer pro, and I won't know what I'm doing. I just want to get rid of the message that says get genuine Office.

I am using Windows XP Home.

Thank you
 

A:Solved: Switching from non-genuine to genuine Ms Office

7 more replies
Answer Match 82.32%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PPKRR-8J7T4-TJHTH
Windows Product Key Hash: 2Xg0gGJgLddefMxQtBCLuEuvT3c=
Windows Product ID: 00346-OEM-8992752-50008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {33345A0B-6018-40FA-982B-D9A396DFB0D1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237... Read more

A:My Genuine activation issue although I have a genuine license

Interesting.
The error message
Notification Reason: 0xC004F063.
...is a pretty specific one, and almost always means that the machine has been reinstalled using media other than the manufacturer's Recovery media, while still using the manufacturer's OEM_SLP Key instead of the COA Key.

For what version and edition of Windows is the machine licensed - according to the COA sticker on the case (or inside the battery compartment)

3 more replies
Answer Match 82.32%

I recently downloaded SP1 to my Windows 7 machine and shortly thereafter a message appeared on the lower right hand corner indicating that "Windows 7 Build 7601 This copy of windows is not genuine". I bought this machine used and so I verified the key with Microsoft and it is a genuine OEM key but try as I may there is nowhere to enter a product key. I go to start-computer-right click- and at the bottom under Windows Activation it states Status: Not Available - Product ID: Not Available and NO place to enter a product key. Also all of the DOS commands that I can find on the Net do not seem to work either. When I contact Microsoft support they are no help at all and tell me I need to do a CLEAN install with the disk that came with my machine. The only problem is that no disk came with this machine. I have also been told by "Tech support" since I have an OEM key I just cannot use ANY install win 7 disk. I have a TON of Apps. loaded on this machine and it TICKS me off that I have a VALID OEM key and seemingly no way to enter or fix which I suspect is a Microsoft bug to begin with as they have overshot to prevent piracy. Someone Please help!

A:Win 7 Prof not genuine and cannot enter genuine OEM product key

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

9 more replies
Answer Match 79.38%

I have a laptop purchased several years ago off e-bay with Win 7 installed and it worked fine for well over a year but then I got the " This in not a genuine win 7 blah blah and black screen. It was a little late to return the computer like over a year or more so I have just been using it with ugly accusatory messages and black screen! Ok Microsoft you win, I bought a legit new two DVD 32 and 64 bit Win 7. Since the machine came with the Ultimate version I bought the ultimate version.

Here is what I want to know. How do I substitute this genuine version for my bad version without losing my other programs? I don't want to start all over as I have a whole lot of programs that I want to keep as is. Can I do that?

A:Installing Genuine win 7 over non genuine version

Hello w6k and welcome to Seven Forums.

If everythig is working OK on your computer it should be just a simple matter of changing the invalid Product Key with the PK from your newly purchased disk.

Product Key Number - Change

2 more replies
Answer Match 79.38%

I have a laptop with Windows 7 Home Basic OEM pre-installed, it was genuine and had COA on the bottom of laptop.
Accidentally, at that time I was 12 years old, so I don't know about 'crack', 'hack', software counterfeit, etc. . Thus, I thought my Windows was 'low', I want to upgraded it to Windows 7 Ultimate version with Windows Anytime Upgrade.

I searched key generator (keygen) on internet, I found it and generated the code (for Windows 7 Ultimate). Then, I pasted the serial number (product key) to Windows Anytime Upgrade. First, it was failed. So I cancelled the upgrade. But, when the laptop's shutdown and I turn it on again, it was upgrading to the Windows 7 Ultimate. How weird!

Now, I know the pirated / not genuine Windows is not safe, against the law, etc.

My question, is, I restored it to the genuine version of my Windows (7 Home Basic OEM) using my product key.
But I downloaded the setup using the Windows 7 Ultimate pirated (using keygen) that I told you...
Is my Windows become 'not genuine'?
After I restored it, It is very good, clean, doesn't contain virus or error, works perfectly. Then I upgraded it to Windows 10 Home.
Is it okay? Or I should buy the DVD to perform clean install so it is 100% clean?

Need your opinion, please...
Thanks

More replies
Answer Match 77.7%

Hello,
Im in a trouble, so im hoping that you will help me.
I had a genuine windows 7 for a laptop a while ago, then i sent the laptop to my parents in a different country.
So i bought a new pc, without a operating system, driven by a lack of money i downloaded the old not genuine xp. Along came problems, unknown errors,bugs,etc.
Like for example, now i cannot start safe mode, i cannot make a new partition thru cmd or partition magic cause of somekind of file xmnt.exe is missing.
Sadly, i want to keep my bought games and programs, 'cause my internet is pretty slow, so it will take for ages to redownload/reinstall everything.

The question is: Can i upgrade my not genuine windows xp to windows 7 by buying it and installing like it's a common program keeping all of the programs/games/etc.?

Thank you in advance.

A:Upgrade not genuine windows xp to genuine windows 7.

Sadly if you are looking to regain stability your best bet would be a fresh install of windows 7
Clean Install with a Upgrade Windows 7 Version

as outlined there you can do a fresh install with the upgrade disc, this would result in the loss of your games and programs, though do a straight upgrade from xp to win 7 without cleaning out the garbage is just going to make win 7 run horribly too.

9 more replies
Answer Match 73.5%

I have a PC which has non genuine Win 7 Home Edition installed . I have purchased a retail Win 7 Pro Edition which I intend to install on the pc.. is it as simple as installing Win 7 through my cd drive and updating my system. My pc runs a dual core 3Ghz processor , 64 bit, and 8gig Ram. I'd like to try this installation myself ,,, but unsure of the difficulty in doing so, any suggestions would be appreciated. Tom
 

A:non genuine to genuine installation

10 more replies
Answer Match 68.04%

I Installed Windows 7 Ultimate. It was fine up until this morning. No idea what happened now i have a blank desktop and im getting several different errors saying my windows isnt genuine. However I installed from a genuine disk with a genuine license. Is there a way to get my desktop back and get rid of these errors. email me with any help thanks. [removed email - use PM system or the forum to answer]

A:Windows not genuine?? HELP!

Call the number for your area, you will be helped Maybe even activated immediately.

Microsoft Volume Licensing - Activation Centers

9 more replies
Answer Match 68.04%

I have the same message ( I get go on line to fix the problem) when I click on it it say's vailidating may take a few minutes, than vilidation succedful ginuine windows,but can not activate it,windows blocks that key. I bought on internet 6 months ago loaded on a differnt one than i have now. hard drive quit so i loaded it on my vista.clean install new patition.It works fine get updates. loaded microsoft security essentials had to be vilidated to install vilidation succedful.any help would be appricated thanks matmac

A:Windows 7 Not Genuine ?

see message number 6 in this thread. you will have to contact microsoft to activate.

2 more replies
Answer Match 68.04%

There are words on the lower right hand corner of my screen that reads " Windows 7 Build 7601 This copy of windows is not genuine " And on top of that small screens are popping up all the time all day long. Can someone please help us resolve
these problems. We have another computer that we can't use anymore because of a similar problem.

More replies
Answer Match 68.04%

i am having the same problem please suggest some help

A:windows saying not genuine

Hi,

Please run this tool, then copy and paste the contents back here in a reply, Ignore any error messages during the copy process.

http://go.microsoft.com/fwlink/?linkid=52012

Regards,
Golden

9 more replies
Answer Match 68.04%

Hi guys,

first post in this forum: so this is just a copy of what I just posted on Win7 q&a, not expecting much from there so, here we go:





Quote:
just had this very same issue today. And yes, I downloaded Win7 from MS and got my key from MS. So today for some graphic corruption I had on the screen, instead of restarting the OS as usual, I launched task manager to try restarting dwm.exe...didn't work very well, I was always sent back to a non-aero display. So I rebooted, and just before login in, I got the message that "this windows version might be counterfeited and I should get a genuine (that sounds so mad lol, on a properly activated beta) I checked the box "asked me later", logged in, everything was normal, windows is still activated, and yes the beta watermark is there and as normal as it always was. As to hardware changes, lol, I'm running a laptop, and no, I didn't install win7 with the same key on any other machine and I didn't give my key to anyone.

I just want to know how this could happen. I've restarted a few times in between now and it didn't happen again...any idea?


thanks for your help anyone

A:Windows Seven not genuine ???

Hello Logos,

Welcome to the Seven Forums.

Sorry, I don't know what could have caused that. If it only happened once, then it just may have been a glitch during that one boot. Keep in mind that this is a Beta and there are going to be some quirks.

If it becomes a problem, let us know. We're here to help.

Enjoy your stay,
Gary

6 more replies
Answer Match 68.04%

Hi, i was trying to acess windows activate option in oder to rectify my window 7 home basic is genuine or not. But whenever i try to open windows activate , it shows a error that specified file or path is missing , you don't have appropriate permission to access. Please, help me immediately ,i am waiting
 

A:Windows is genuine or not

Download MGADiag to your desktop.

Double-click on MGADiag.exe to launch the program.

Click "Continue".

Ensure that the "Windows" tab is selected (it should be by default).

Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.

Paste the MGA Diagnostic Report back here in your next reply.

------------------------------------------------------------
 

3 more replies
Answer Match 68.04%

My copy of Windows Ultimate has been running fine for years, and shows as activated. However, I can't upgrade to Windows 10 because it says my copy of Windows is not Genuine.  How to resolve?

Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-CMTRF-7778F-9GMK8
Windows Product Key Hash: 2KJJ4rLd4lMAzLNVK/DEgrj5rjI=
Windows Product ID: 00426-948-0624871-85377
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {30EC5E8A-0DD8-4D2C-AA4D-8087262A5EAC}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.160211-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 1... Read more

More replies
Answer Match 68.04%

I recently downloaded some free texture pictures and got a lot of junk with it. I got rid of the junk in Control Panel and was told to reboot to complete deletion of files. The re-boot took 20mins or so to re-load all my icons then the would only work very slowly if at all. I re-booted in Safe Mode and restored to an earlier time but still same thing happened. After quite a bit of playing around and re-booting I had to go out and left the computer re-booting. On my return 2hours later the computer was working perfectly although my desktop and I.E pages look a bit different but not to worry. I then noticed the following in the right had bottom of my desktop. "Windows 7 is not genuine". Do I have a problem and what to do about it. Please make any replies not too technical.

A:Windows not genuine

Just try Re-Activating.

Activate Windows 7 Online

Scan your system with Malwarebytes and any antivirus program.

6 more replies
Answer Match 68.04%

the updates wont install because my windows is not genuine, i dont NOT have a pirated version of windows 7.
the key wont work for my windows after re-installation to fix my provious problems.
is there anything i can do to fix this problem without buying a new windows key? please help

Im running Windows 7 Ultimate. x86, 32 bit.

A:Windows 7 not genuine

This is the official Microsoft bulletin and 'fix' to resolve this issue: http://support.microsoft.com/kb/2008385Please post back if you need further assistance.

7 more replies
Answer Match 68.04%

I have a Dell 1500 Vostro. I had a problem with some corrupt files so I put in my Vista Home Basic CD I received from dell. Boot up with the CD and used the repair feature. Great my laptop booted and worked except now it keeps telling me my OS is not Genuine and when I try to activate it, it tells me I have to reinstall windows. I tried changing the product key using the one I found in registry and the one on the label on the laptop. Both generate a message that the key can't be used with Vista home basic. Now I have thirty days before the os is NG!!!! Any suggestions
 

A:windows not genuine!!

9 more replies
Answer Match 68.04%

Hi, I recently had a very bad virus that lead to wiping the hard drive, prior to this I had no issues.
After reloading and 3-4 months later, I have a message appearing stating 'Windows not Genuine'
Also received microsoft update last night and all was successful!
What do I need to do?
Thanks in anticipation
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B7246E9A-EC24-41A5-BE9C-5CA1174B4E35}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.160121-1718
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By:... Read more

More replies
Answer Match 68.04%

Hi, I have had windows 7 on my laptop since I think 2010 and it worked as normal intil about a week ago where it decide my copy was no longer genuine. I have used the windows genuine detection scan thing but it dosent help. so if any one can help me with this issue I would be very thankfull.

W7 build- 7601
 

A:Windows 7 Genuine bug?

Sounds like you may have a virus. Have you ran any virus scan on the computer?. Or ran any spyware scans?
 

4 more replies
Answer Match 68.04%

I am getting error code 0xc004f063 saying that windows is not genuine. I already did the Microsoft Genuine Diagnostic and the validation info is as follows:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XFQDR-PJ794-8447M
Windows Product Key Hash: LVvE4tx6kQ/wSugKQc0w694kAF4=
Windows Product ID: 00359-OEM-8992687-00304
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E915DE65-B607-403C-8340-3368B718CCE4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364... Read more

A:Windows not genuine?

8 more replies
Answer Match 68.04%

After 2 years of using Windows 7 on my DELL desktop its saying that my windows is not genuine. I've tried everything on google, youtube and other forums nothing has worked. People have said that I have cracked windows which I know is not true because I bought my PC from dell. Dell support said that if I wanted their help I would have to pay $140... Any help would be nice, thanks.

A:Windows 7 not genuine

Hi there,

Reboot your computer and boot into "safe mode". Then scan your computer for any viruses/spyware and see if your anti-virus programs picks up any infection. Please provide an update when you can, thank you.

15 more replies
Answer Match 68.04%

i had my laptop repaired, its now showing this copy of windows is not genuine, and it was already installed when i bought it......? i think they have wiped mine and installed a trial copy that lasted 3 months. is this legal? as it was 3 months ago i no longer have the receipt, what can i do?

A:windows not genuine

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.
Windows Genuine and Activation Issue Posting Instructions

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

9 more replies
Answer Match 68.04%

So I posted this a week ago but my thread seems to have disappeared... lets try this again.
Windows 7 Ultimate - 3 year old custom build with zero problems until 2 weeks ago. Running webroot with no viruses.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6HJGV-DYTGQ-3TXXP
Windows Product Key Hash: AcK3hRRRdaYHqsB4RHcbQDQi1ls=
Windows Product ID: 00426-293-3538126-85615
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4E950C27-8FD5-48F7-BB05-DA19B5DFB4F5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed... Read more

A:Windows 7 Not Genuine

See if this helps
http://support.microsoft.com/kb/2230957

1 more replies
Answer Match 68.04%

Hi All

I am using Windows 7 build 7264 and all of a suddent it is coming up with this message.

Can anyone enlighten me as to why? By the way I was merely opening a notepad file when it popped up.

Thanks

Loquacious

A:Not Genuine Windows

did you use an activator or anything? what did you use to activate 7264?

9 more replies
Answer Match 68.04%

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/535155/windows-7-0xc004f014-error-not-genuine/ - Hamluis. have te same problem...ive had it for so long evrerybody says ream in command promt but that just gives me an error. if i had the option i would just buy the fricckin thing! so frustrated now...can anybody help please...DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 11.0.9600.17041Run by Christel at 8:14:38 on 2014-05-26Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.6056.3862 [GMT -7:00].AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}FW: avast! Antivirus *Enabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}.============== Running Processes ===============.C:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k NetworkServiceC:\Program Files\AVAST Software\Avast\AvastSvc.exeC:\Windows\System32\spoolsv.exeC:\Windows\system32\taskhost.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkC:\Program Files\AVAST Software\Avast\afwServ.ex... Read more

A:Windows Not Genuine, DDS

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

2 more replies
Answer Match 68.04%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B6082669-4E62-4C0E-B724-443C250ABAF9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Dat... Read more

A:windows not genuine

Your system will never activate with the COA you are using.
It is the famous Stolen Levono key.

From your log.






Quote:
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM


COA = What is the Windows Certificate of Authenticity?

2 more replies
Answer Match 68.04%

Hello Every one, so i am sitting here playing Borderland 2, and my Desktop Changes to ALL BLACK, saying my Windows 7 is not GENUINE. WTH.
My Windows 7 has been Genuine since 2009, i recently did an upgrade and was able to Activate my Copy of Windows 7, I even have the Original activation Key,

I have tried Verifying my Windows 7 Via on line, NO GO, i even downloaded the windows activation update, NO GO, i even tried using the original windows 7 Key, NO GO.

I believe something got corrupted? . how do i get my copy of Windows 7 to be Genuine again?
Thanks in advance.

A:Windows 7 says its not Genuine.

Pantz

Run this

Please download MGADiag and save it to your desktop.

Double click icon on your desktop.

Click on the button

Click on the button

Paste the log inside the box . Highlight all of the text then code wrap by pressing on the # icon on the top .

9 more replies
Answer Match 68.04%

upon startup, an error shows up saying that my copy of windows is not genuine. i have tried validating the product online, to no avail. here is my MGAD report:


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {D4C99646-28D6-485A-816A-A92E808C15E6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, ... Read more

A:Windows 7 not Genuine fix

Code:
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Your installation is counterfeit. I recommend purchasing a genuine Windows 7, then formatting and reinstalling - this will solve many of the problems you are experiencing.

1 more replies
Answer Match 68.04%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-HGJ9G-WRQ3F-MP8K8
Windows Product Key Hash: c3o9udBILu5anETw+eW5d9J60eY=
Windows Product ID: 00371-OEM-9304255-58763
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {69C4CE0D-77AE-4D0A-9C5F-C161FACC63AB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browse... Read more

A:Windows 7 Pro MS indicates Not Genuine

Where did you get Win7?

Did it come preinstalled on your PC as there should be a COA sticker affixed with shows the licensed version and can be used to Clean Reinstall - Factory OEM Windows 7.

If so I'd reinstall the Product Key now at Computer>Properties activation link.

If you bought a retail copy the "OEM" in Product ID means it likely is a pirated bootleg copy. I would ask for my money back, or contact MS Customer Service which has a program to provide a replacement copy for those who cooperate with investigating piracy.

1 more replies
Answer Match 68.04%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {936B34A3-5C04-43BD-9AE1-2D8EDDD18037}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130104-1435
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D... Read more

A:Windows 7 is not genuine

Code:
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
BGRT ALASKA A M I
SLIC HPQOEM SLIC-WKS
Your installation is counterfeit - using an HP OEM on a retail motherboard. Purchase and install a genuine Windows 7 version.

1 more replies
Answer Match 68.04%

Hi, I'm running Windows 7 64 bit premium.
The disc was bought from Tesco's online.
The box and disc seem genuine.
The warning "Windows 7 is not genuine" has come up twice now, but when I click cancel everything is OK.
I activated it months ago.
What would cause this ?
Regards Graham

A:Windows 7 not genuine

  
Quote: Originally Posted by brother


Hi, I'm running Windows 7 64 bit premium.
The disc was bought from Tesco's online.
The box and disc seem genuine.
The warning "Windows 7 is not genuine" has come up twice now, but when I click cancel everything is OK.
I activated it months ago.
What would cause this ?
Regards Graham


Was this the upgrade disc i.e. did you upgrade from Vista or did you do a clean install over XP?

9 more replies
Answer Match 68.04%

hi all l just got a lap top from ebay and l keep getting a message this copy of windows is not genuine can anyone advice me on what to do thanks:

A:windows 7 not genuine

sounds like you got a fake copy of vista on you computer and if I where you I would get in touch of the person who sold it to you. Side note this is why I dont buy from ebay.

11 more replies
Answer Match 68.04%

I'm running windows 7 and in the upper right hand corner I get the message.. this version of windows is not genuine.. I know for a fact.. this version is authentic... what to doo???

A:windows not genuine

Resumit your product key number under Windows Activation and reactivate. That should take care of it.

5 more replies
Answer Match 68.04%

Hello,

I have had some problems with my computer lately. Currently my desktop background is showing up as a black screen and in the lower right-hand corner there is this message:

"Windows 7
Build 7600
This copy of Windows is not genuine"

I got this computer (new) when I enrolled at my University and all the software installed is genuine, so I don't know why I am getting this message.

Please help, I don't know what to do

A:Windows 7 not genuine?

Hello,

Please see the very useful information contained here: http://windows.microsoft.com/en-US/windows/help/genuine/faq

Basically what I would do is contact microsoft, and tell them your situation, they may be able to activate your computer for you and get you on your way. If not then I would contact the university and ask them.

See this link on how to activate over the phone, http://windows.microsoft.com/en-US/windows7/activate-windows-7-on-this-computer Scroll down the the section that says activate over the phone.

~Comp

6 more replies
Answer Match 68.04%

Guys my computer tells me my windows 7 is not genuine, first i had windows home basic and then a guy came and changed it to windows 7 ultimate and then now it says that it is not genuine. Without going to buy one how can I make genuine?

A:Windows not genuine

You may need to call Microsoft to authenticate the installation.

Did the tech leave the product code for this installation?

15 more replies
Answer Match 68.04%

i have preinstalled genuine windows7 home premium on my lenovo ideapad Y560.
i don't have windows7 installation cd.i want to reinstall windows7 home premium on my system.can i use my friend's windows cd to install on my systm?
will my windows will be genuine?

A:windows genuine

Welcome
You may be better off, just using the preinstalled restoration partition
How to use the pre-boot service partition to recover your software

6 more replies
Answer Match 68.04%

This moning I installed SQL Server 2005 and after a re-boot it stated that my Windows 7 is not genuine and asks to continue or get genuine, I continued.

I bought this from amazon when it was first released and it is a fresh installation that has been fine since when first officially released.

Why's this occurred all of a sudden? What can I do?

A:Windows Not Genuine?!

Windows Activation Technologies Update for Windows 7

Installed new Activation Technologies

Not a genuine???

This copy of Windows is not genuine

Wat update - yes/no?

If you do own a legitimate copy, give MS a ring to reactivate.

9 more replies
Answer Match 68.04%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {2C004328-F31E-4EF3-BD35-77377316E369}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Bro... Read more

A:Windows 7 Not Genuine?

The installed Product Key is the infamous Lenovo Stolen Key - and cannot be valid on any computer.
You have a DELL computer, apparently manufactured in 2009 just as Windows 7 was released.
For what version and edition of Windows is the computer licensed, according to the COA sticker on the case (or inside the battery compartment)??

5 more replies
Answer Match 68.04%

Hi I have a problem with Windows 7 Can anybody help Pleeaaase!
Just tried to change desktop images and the screen went blank and a message said that my copy of windows was not genuine build 7600, since then I cannot access many of my programms, gain normal access to the internet (I have to go through control panel) another message says that my internet scurity has blocked everything I have tried the following:

Phoned company to ensure windows was genuine -It is!
Reset windows firewall to minimum acrosss all sites
Downloaded microsoft malware programme and given Clean bill of health
Run avira anti virus - Clean
Tried to run slui 4 to reactivate windows
Run cmd
Phoned microsoft activation centre but denied access to the id codes by my PC

Many thanks in advance

Me

A:Not genuine windows

Where did you purchase your copy of windows?

4 more replies
Answer Match 68.04%

I'll try to make this quick. I bought my desktop off ebay and everything worked great until I messed up the cloning of the ssd to a larger drive. I then just reinstalled windows off and iso I downloaded since I didn't get a copy of windows with the computer. I entered the product key that magic jellybean key finder gave me and everything was great for a month or so. Then the black screen and not genuine messages. I emailed the guy I got the computer from and he assures me that its a legit copy and to call Microsoft if needed. Sounds like a pain in the ass to me so I thought I run this by here and see what everyone has to say about it. Here is a copy of the report to check out. Let me know if I left something out.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {59996DA2-A45E-4E72-B3E1-44E144DBDC7D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/... Read more

A:Windows not genuine help!

krypto2962 welcome to SevenForums

The product key you're using belongs to an ACER OEM Windows 7 Key. You have a custom built PC. Please purchase a legit Windows 7 Key and reinstall Windows

9 more replies
Answer Match 68.04%

Hey guys, my mom has a laptop, she is not very versed in the computing world as shes over 50 and just started using one. She just told me for the last month she was getting an error about windows not being genuine, but she just x'd it out and continued on. for a whole month....

Now she got a new pop up in a net window saying the same thing but this time it installed some files blah blah (i was not there and she x'd it out...again) Now shes freaked out that she may be in trouble. What should she do?

We got her this laptop off of craigslist.

Did m$ just teller shes screwed?

A:Windows 7 Is not Genuine

Download and run mgadiag.

http://go.microsoft.com/fwlink/?linkid=52012

Click on the Copy tab, paste the text into notepad, save as a .txt file, and upload the file here.

6 more replies
Answer Match 68.04%

This is weird, I installed Windows Vista Business on a partition on my laptop...but my Windows 7 is now shot. For some reason all the settings are the same as the Business settings, I mean even the wallpaper changed...Now I cant even go to the control panel on 7 since it says that explorer.exe isn'r running but in the task manager it is.

As I said above, it is considered not genuine.\

I put the disc in and ran the startup repair, which it found problems and fixed them but the same problems still occur. My Windows Vista Home Premium has not been affected by this at all, still runs great without a hitch, no setting changes either.

Any advice would be great, if a reinstall is needed, I will just remove it from the pc. If that would be necessary how would I delete that partition even with a windows installation on it?

Thanks in advance,

A:Windows 7 not genuine....

Hi Blackhawk,

Have you by any chance installed a watermark remover (downloaded)? There have been many reports of downloaded watermark removers causing severe issues.

9 more replies
Answer Match 68.04%

After several years of using my current laptop without any problems, I have suddenly got a message in the bottom right of my screen saying "Windows Vista (TM) BUILD 6002 This copy of Windows is not genuine". It has never appeared before and everything comes up normally.
My not be relevant but it is coincident with my Norton licence expiring which I have now renewed.
Is the message genuine?
How do I ensure I am legal and how do I get rid of the message?

A:Windows not genuine?

Welcome
Go to the computer icon on your desktop (if not there go to search by the start button, type computer and bring it to desktop). Right click on computer and then properties. Do you see the genuine emblem, bottom, right?
If the emblem is not present, type activate windows, in search by the start button. If you are validated, it will indicate that activation was successful.
If both methods give you bad news, try to activate online. If not successful, you will be given a number to call.
Activate Vista by Phone

11 more replies
Answer Match 68.04%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {EB40779A-23AB-430F-BCDE-0007ADF93CAB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-800401... Read more

A:Windows not genuine

The installation is a classic counterfeit.
the infamous Stolen Lenovo Key, installed on a Dell machine and using an HP SLIC table in an attempt to bypass activation/validation requirements.
You need to reforma and reinstall with the original OS that shipped with the machine - probably Windows 8 - or purchase a legitimate copy of Windows 7 and clean-install that.

1 more replies
Answer Match 68.04%

i had my windows xp cd for 1 year now and i tried to install wmp 11 and it keeps going onto Microsoft site and says validation in progress and says This copy of Windows did not pass genuine validation.
The product key found on this computer is not valid for use in your region.
and its trying to get me to pay nearly 100 quid for a new cd + key

does anyone know any sites that i can use to crack or patch it with a guide
i got windows xp professional sp3 if that helps

A:windows not genuine

Sorry illegal activities are against forum rules.
There should be a toll free number to call for MS, Give them a Call and plead your case.

1 more replies
Answer Match 68.04%

Hello, everyone.
 
I bought a second-hand Compaq notebook recently and was waiting to be able to come online with it. Now I am online I'd like to know how to find out if XP installed on it is genuine and updatable with Windows Update. I don't know whether or not I should use Microsoft's own programme to see if it is genuine or not in case it disables the OS if it's not. What should I do?
 
Thanks.

A:Genuine Windows XP

If this computer hasn't been activated you should be receiving a prompt to activate this copy of XP when you boot into the operating system.  If you aren't being prompted to do this I would have to believe that this is the original copy of Windows XP.  If the previous owner recently reinstalled the operating system you have 30 days to activate this copy.  After that your computer will only allow you to activate this copy when you boot into the operating system, you will not be able to do anything else.
 
On the bottom of the notebook there is a tag which contains the 25 alphanumerical product key, this is the key which is used to activate this computer.  

11 more replies
Answer Match 68.04%

Hi,
I'm having issues with windows 7. I keep having the windows is not genuine pop up but it is activated. KB 3024777 keeps on failing to update. I have searched for fixes for this and nothing has worked.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-2M877
Windows Product Key Hash: 893hqL7XlIN6YRImTD8MeX/WoM8=
Windows Product ID: 55041-007-1486414-86733
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1F366285-D829-4612-8076-76E172184573}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Ve... Read more

A:Windows not genuine

First, attempt to uninstall KB3004394 - if it works, reboot twice, then do a Check for Updates and install the new version of KB3004394 and any other updates that come with it.

2 more replies
Answer Match 68.04%

Recently I am constantly being told "this computer is not running Genuine windows". All of the solutions I have found are pretty useless. I have tried re entering my product key but when I click on "activate windows now" or "change product key" nothing happens! So I assume Microsoft is blocking my attempts. Please help!

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3932 Mb
Graphics Card: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1), 1838 Mb
Hard Drives: C: Total - 228733 MB, Free - 156442 MB;
Motherboard: eMachines, HM55-MV
Antivirus: None
 

A:Windows not genuine

12 more replies
Answer Match 68.04%

Hi,

My Pc was recently struck by lightning and I had to install a new mother board. Windows XP is now saying it is not genuine and I want to re enter my product key but it won't allow me. I can't access my C drive either as it is saying it is not accessible. I think this may be the problem. Can any one tell me how to access my C drive. I have tried Jelly bean finder to re enter my Product key but it did not work.
 

A:Windows xp saying not Genuine

6 more replies
Answer Match 68.04%

Hi everyone,
I'm not sure if anyone has seen this before. One of my users notified me of a message he was receiving on his laptop. I went to look at it and it read (not exactly but summing it up) that Windows was not genuine. I've seen the message before, obviously, when installing Windows to a computer before putting in the product key. I looked at the Computer properties and it said that Windows is activated. I clicked on "Learn more online..." to the right of "Windows is activated." It took me to a validation tool that is supposed to run and tell you whether Windows is, indeed, genuine, which it said it was. Anybody seen this before? Or know how to fix it? As of now, the only thing I can mark this up as is a virus, which I'm running a virus scan on the computer now. Just hope that it's not a virus. And if it's not, there's an easy way to fix it.

A:Windows not genuine, but it is?

Usually the fastest way to resolve the "windows not activating/genuine, even though I just entered the key" is calling them up and demanding to speak to an agent right off the bat. Usually the automated system is trash. They'll in most cases free up (un-register) the key so you can re-enter it. Here is the support page
 
http://support.microsoft.com/kb/950929
 
Also just for refereance did you download windows from the Microsoft Website, from a CD via retailer, or download from a 3rd party website? 

8 more replies
Answer Match 68.04%

I bought my HP laptop from Best Buy with windows 7 already installed. It is now claiming that windows 7 is not genuine and needs to be reactivated. I don't have a product key to activate it since it came already activated. I don't really know what to do. Is there any information I should give you guys to help out? My windows 7 version is actually home premium 64 bit.

Thanks in advance.

A:Windows 7 is not genuine

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

9 more replies
Answer Match 68.04%

Windows 7 is not genuine


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85042
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {7F0B9425-F341-4169-B760-2456B972D906}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111025-1505
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1F... Read more

A:Windows 7 is not genuine

The installed Key is a Volume-licensed KMS Key.
This means that it must connect to a private server every 180 days or less.

From where did you acquire this Key/license for Windows 7??

5 more replies
Answer Match 68.04%

My windows used to be genuine, I even ran some kind of check once.

It isn't genuine any more, and with having some trouble with malware recently I want to get to the bottom of things and essentially start from the beginning again with my os/settings/software and everything.

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-7-activation-key-has-expired-and-is-asking/ee5e3e42-7276-e011-8dfc-68b599b31bf5
I found that and it looks helpful but i can't find the Microsoft Genuine Advantage Diagnostic tool, when i try to look for it on the windows website
i just get redirected to the main page. 

so what do i do? I think i need to buy a new real version of windows 7. How do i do that?

More replies
Answer Match 68.04%

Okay, here's the rub. I bought an original disk of Windows 7 Home Premium. The reason why I bought the disk is to repair a blue error screen which is already solved. Now, I've been on to several times of reformat, then format again my PC. All those times I still don't have problems activating the product key which is found on the back part of the CD case. Then one time when I tried to type the product key, the computer says that It's not valid or something because it is not allowed on my region. Then I re-checked the product key I typed if it was wrong but I was correct in typing the product key. It says on the CD case that its distributed only on the southeast asia region(SEA). I'm in southeast asia so why I get the problem of not activating my windows. This sucks because I spent a lot of money just to buy that one CD for a genuine copy of Windows.

A:Windows is not genuine

Not sure about the region thing, but you may have tripped an anti piracy measure by reinstalling it too often.

You can only install and activate a retail copy so many times before it'll be blocked. After a while it begins to look like you are trying to pirate it.

I don't know the exact numbers but it's like 2 times in 6 months or something along those lines. So for more normal caeses you can reinstall it once every 6 months say and never run into it, but if you've reinstalled 3, 4 or more times in the last month then you'll have to call MS at the number given and explain the situation to get that number working again.

9 more replies
Answer Match 68.04%

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3B46D5D9-6924-4E06-910C-FA24BD962046}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_... Read more

A:Windows says is not genuine.

While you are waiting for some expert to look at your log could you fill in your System Specs.
These tutorials will help you.

By Brink:
http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

By Kari:
Speccy - Publish Snapshot of your System Specs

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Answer Match 68.04%

Hello there,

Quick intro. Machine at odd times shows that it is genuine.. next thing you know is that it says in bottom left corner that it is not genuine. If I go to properties in mycomputer and look at the activation area it says I have 3 days to activate, I click activate and it activates, genuine, leave machine alone for awhile and come back.. not genuine..

On a side note, if I change the UAC from anything other then OFF ( bottom notch ) pc will not log in and basically throws a error about eventeng.exe runtime. I have to leave the UAC off to be able to log into windows.. I have already done all my updates, sfc scannow and all is clean and good. In fact the machine is running perfectly fine with the exception of those two items above.

I have run hitman pro, I have eset NOD 32 on the machine, etc.. the machine is clean, and virus / malware free.

Here is my code:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q8V78-BQ2RK-8TPJB
Windows Product Key Hash: ZbDrwcwHWYFzIkGD8kty08TJjKo=
Windows Product ID: 00371-OEM-0635374-57805
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {EEB9BB58-3329-4FC9-B5F7-AB39C0B5CA09}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7... Read more

A:Windows 7 Pro - Not Genuine

The report shows the system as being licensed and genuine - it sounds as if you may be having system problems that just get in the way of the Software Protection Service every now and then.


Please follow the Windows Update Posting Instructions and post the requested data
Also

Please open Event Viewer
In the left pane, navigate to the Windows Logs
right-click on Applications and select 'Save all events as...' save as Apps.evtx
repeat for the System logs - save as Sys.evtx
Compress both files, and attach to your reply or upload to your favourite fileshare site (preferably Dropbox or OneDrive/SkyDrive) and post a link in your reply

3 more replies
Answer Match 68.04%

Why does Windows tell me my OS isn't genuine when I have a legit product key, and downloaded (after purchasing) the OS off of the MS website? Then I go to the Control Panel and I have the Genuine Icon?

A:Genuine Windows

Where or when is it telling you your not genuine? A screen shoot might help.

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Answer Match 68.04%

I upgrade to Windows 10 around October 2015 from Windows 7 Professional,I do voluntary work for a Men's Shed who have a licence Microsoft to refurbish Second Hand computers.
We have been very busy with refurbishment in the last few months and I haven't used my Windows 10 for some time, about 2 weeks ago i decided to log on and do some updates but now it tells me I don't have a genuine copy yet when I downloaded it was ok
I was wondering has any one else had this problem could it be one of the updates that have caused this 10 not to be validated Please can you help I don't know where to go for answers

A:Windows 10 not now genuine

You might have to take it up with MS or license holder. I'm not aware of any update that can do that.

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Answer Match 68.04%

I installed the windows 10 a few weeks ago. Then, I uninstalled it because it's not working properly and it make my laptop lagging.. so when I change it back to windows 7, it say that my windows 7 is not genuine. I've tried everything except changing the
product key because I've lost it.. is there anything else that I can do?

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Answer Match 68.04%

I used Windows 7 for quite a few months now without any problems related to the genuineness of my copy of win7. But recently, I installed the update relating to genuine advantage. I started to receive dialog boxes saying that my copy of windows is not genuine. But I am pretty sure it is, because the installation disk is shipped with my Lenovo laptop. What should I do other than buying a new copy of Win7?

Thanks

Start

A:Not Genuine Windows?

I'm guessing you installed the kb971033 update, its a update that checks that your version of windows is genuine, but this update is also flagging systems that are genuine causing problems for some people, I wasn't able to find the link where I read this a few weeks back, if you search around you might people able to find some info on it.

Try contacting m$ of the place where you brought the laptop.

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Answer Match 68.04%

Microsoft has informed me I have a counterfeit copy of Windows XP. My question is... If I install a genuine Windows, will I lose the files I have on my computer now? Am into genealogy and would hate to lose all my information. Any information will be welcome
Trongel
 

A:Genuine Windows XP

...how about making a backup on a CD as a precaution...???
 

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Answer Match 68.04%

Hello Seven Gurus from around the world! I have another task for you. Whenever I start up my computer, it pops up with this message that says "
this copy of Windows is not genuine" then I click "Ask me later" because my register key doesn't work. Then it turns my screen black at start-up and when it goes out of screensaver. It also has a little message in text at the bottom right that says:

Windows 7
Build 7600
This copy of Windows is not genuine

it's gotten to be really annoying!

Additional Details:
it also pops up every five minutes a small window that warns me about not using genuine windows.

any suggestions?

-LooneyTuney

A:Genuine Windows Help!

I'd recommend buying a legit copy of Windows.

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Answer Match 68.04%

So just recently after installing a certain windows update it seems to have made my previously genuine copy of windows not genuine now. I bought my copy of windows from a trusted seller on ebay but now he's nowhere to be seen. Anyway this is besides the point.

For those of you who dont know about non genuine copies of windows, it pretty much changes ur background to black, and if u try to set it to something else it will reset back to black within a few minutes.

Is there a way to prevent this from happening? The black wallpaper is an eyesore.

Thanks

A:Windows not genuine >:(

I may have bad news

Ebay sellers are notorious for selling not legit copies

MS has began issuing updates to detect cracked copies. I think you may have been taken. If not I hope another comes by that knows how to solve the problem.

Unfortunately, I have seen this before and it is not kind. You may want to call MS, to verify that the number is not legit. Try it this way
Activate Windows 7 by Phone

I will offer any help that I can, just post.

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Answer Match 68.04%

My mother-in-law somehow has messed up her windows and constantly gets the not genuine windows message in the lower corner of the screen. She has an HP and windows 7. She also has the product key. Do I tap F8 at boot-up to go into safe mode and reapply windows? I need a step-by-step-how-to-apply course. I think I just follow the questions...right? Help. I don't remember it being so hard to put the key code in for a repair back in the days of win xp, I hope 7 is as easy. 

A:says windows is not genuine, BUT IT IS!

Hello,Download MGADiag (by Microsoft) from the link found below:http://go.microsoft.com/fwlink/?linkid=52012Run the tool by double-clicking on the file. Press Continue when promptedWhen it has finished, press Copy then Paste (Ctrl+V) this into your next post pleasePlease also mention what version of windows is mention on your COA sticker (if you have one) but don't post the key.http://www.microsoft.com/en-us/howtotell/Hardware.aspx

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Answer Match 68.04%

I have had this copy of w7hp for 2 years now. I bought from a vendor. Now I get an message telling me it is not valid. If I click all the links to try and resolve it I get to a point where I must update to w10. I'm calling this BS. Why did it install and validate fine had they said something at the time of the install I could have done something about it now I can’t even remember where I got it.

A:windows not genuine

Hi Datman,
i suspect even if you install W10 you'll get the same non-genuine.
copy/paste the results of this tool, we'll go from there
http://go.microsoft.com/fwlink/?LinkID=52012
Roy
note moving post to updates/activations

9 more replies
Answer Match 68.04%

I have had this copy of w7hp for 2 years now. I bought from a vendor. Now I get an message telling me it is not valid. If I click all the links to try and resolve it I get to a point where I must update to w10. I'm calling this BS. Why did it install and validate fine had they said something at the time of the install I could have done something about it now I can’t even remember where I got it.

A:windows not genuine

Hi Datman,
i suspect even if you install W10 you'll get the same non-genuine.
copy/paste the results of this tool, we'll go from there
http://go.microsoft.com/fwlink/?LinkID=52012
Roy
note moving post to updates/activations

9 more replies