Tech Problem Aggregator

Windows 7 is not genuine

Q: Windows 7 is not genuine

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {856D7311-DCBF-4163-8ABC-0752FF357767}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{856D7311-DCBF-4163-8ABC-0752FF357767}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-865148781-3094931775-1236285481</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 1015 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="4"/><Date>20101126000000.000000+000</Date></BIOS><HWID>14FE3A07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65934</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7600.0000-2432012
Installation ID: 001782109394102890268585044625348122272121328392678930
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 1/23/2013 7:51:26 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4AB
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:29:2012 16:50
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAIAAwABAAIAAAABAAAAAgABAAEAJJRU7vImzVAeOlZ4en84bNhBAOGO+yjiFj9Gyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL QA09
FACP DELL QA09
HPET DELL QA09
BOOT DELL QA09
MCFG DELL QA09
SSDT PmRef CpuPm
SLIC DELL QA09

A: Windows 7 is not genuine

Your installation of Windows 7 Ultimate is counterfeit.
While everything 'matches', so far as I can see, Windows has discovered the presence of a hacker's Activation Exploit.

For which version and edition of Windows is this machine licensed, according to the COA sticker on the case (or inside the battery compartment)??

You will need to reformat and reinstall using legitimate media and Key - preferably the manufacturer's proper Recovery media for your machine.

1 more replies
Answer Match 49.98%

Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!

A:Why has my genuine Windows 7 Home Premium turned 'Un-genuine'?

  
Quote: Originally Posted by JamesL


Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!


Check the following link for some useful information;

Genuine Windows: frequently asked questions - Microsoft Windows

HTH

6 more replies
Answer Match 49.98%

Hi

I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer.

It has just recently started throwing up messages that my Windows Homw Premium (x64) is not genuine. It is gebuine OEM and activated (back when I got the notebook), and I have not tampered in any way.

I have had a look at some other threads on this forum on this issue, and so have dowloaded and run MGAdiag.exe, but to my inexpert eye, it appears to report everything OK.

I have pasted text in below, and would welcome more expert advice as to whther I have missed something, and if not, what should I do next?

regards

PB

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {8C7F9CCD-2889-4409-9146-8AC854B54943}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic... Read more

A:ASUS Notebook - Genuine Windows but getting not genuine messages

Hello PBroad and welcome to the forums

Try changing your product key to the one found on the COA sticker on your computer.

Tom

4 more replies
Answer Match 49.98%

There was a 5 page thread on trying to downgrade from Ultimate to Win 7 Pro but I thought I should start a new thread. I have a thead on a different forum but was hoping someone here might know the answer.

Users computer says Windows is not genuine, was 7 pro, in Sept 2013 we upgraded to Ultimate to use Bitlocker. System bought from Dell, used Anytime Upgrade to Ultimate. I spent ages on phone with Microsoft today, they have completely agreed both copies are valid, and the computer is saying they're not, in error, they will not admit that it's a Windows Update that caused it likely.

They took over remotely, and 30 minutes later gave up, none of the methods worked. She then advised me to BUY a copy of 8.1 and do a clean install. I don't want 8.1, if we have to reinstall I'd rather do Win 7 Pro again(same valid code) and then up to Ultimate again(same valid code), or go to Win 10 when it comes out. Of course you can't upgrade a "non genuine" copy of Windows 7 to win 10, even if it is in fact genuine.

We don't want to have to reinstall. MS also told me I need to downgrade to Win 7 Pro, put in the code, then upgrade to Ultimate. To do that they said I have to do a clean install. I've seen all the links to Windows Downgrader but we aren't exactly thrilled to be advised to use a 3rd party app. I have not tried the registry suggestions yet, I'm not particularly comfortable dealing with the registry. Two questions.

If MS had been willing to just give me a new U... Read more

A:Another non genuine copy of Windows that is in fact genuine problem

Well you should be here.

http://www.sevenforums.com/windows-updates-activation/

Let try this.
Complete this tutorial by Brink and post the log here.
If I can't spot your problem I will find a expert for you.
Windows Genuine and Activation Issue Posting Instructions

Could you also post the system specs of the computer with the problem?

9 more replies
Answer Match 49.14%

I have Dell Inspiron 14z 5423 with Windows Home Premium 64 bit preloaded. Yesterday I reset my laptop with factory restore . But after that my OS became not genuine and showing message on the right bottom corner "Windows 7 Build 7601 This copy of Windows is not genuine". The product key which mentioned under my laptop not clear to read. so please help me how to get my product key and activate my OS with genuine key

A:After factory reset my genuine Windows 7 now not genuine

Hi.
Thank you for writing to us!
Kindly follow the steps below :
1.           In the search box of start menu type SLUI 04
2.           Enter SLUI 04 in the search box, and then tap or click SLUI 04.
3.           Follow the instructions on the screen.
Kindly private message the service tag and let us know if the issue is resolved.
Thanks
Robin

3 more replies
Answer Match 49.14%

Hello and thanks in advance to whoever can help me.

A couple of days ago I was downloading some video files and since I wasn't paying attention I clicked an .exe instead of a video file. I know this makes me the idiot, but I have beaten myself up over it for a while and cannot fix this myself so I am now humbly coming forward with my idiocy to get my Toshiba Qosmio back up and health. So here's the deal:

I got the popup that I wasn't running a genuine copy of Windows 7 64 bit Pro (which I am...came from the factory). Tried to resolve it online and the only answer I got was to buy another copy of Windows, which I don't really want to do. Then I tried to run Windows Update and I get random error codes as to why I can't. I tried a system restore and got a message that there is an error on my hard drive, to run chkdsk. Tried that, nothing. Even when Windows rebooted it wouldn't let me. So then I boot towards the safe mode menu and see an option for Windows Repair, choose that and click on system restore. I pick a restore point a week or so ago and try to restore. Negative. Got a message that not only could it not restore but now that restore point was damaged (hooray). Tried rebooting to that screen and all I get is black: pointer works with touch pad but not mouse. Tried booting into safe mode and I couldn't get explorer.exe to run and had no icons. Then rebooted to Last Known Good Configuration which is where I am now.

Another thing.... Read more

A:Suddenly my genuine Windows is showing up as NOT Genuine

From Microsoft .............Check your validation status by going to http://www.microsoft.com/genuine/validateIf that fails, go to the diagnostics page at http://www.microsoft.com/genuine/diag and see what it has to say.

32 more replies
Answer Match 49.14%

Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine.
I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010.
I have not had any problems with it until the note appeared on my laptop last week.
Can someone tell me how i can correct this please.
Many thanks

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-RGMWC-2W4GQ-VMY3P
Windows Product Key Hash: R/80Ctxj8g/bq/IlJx/wyVh0ccg=
Windows Product ID: 00426-068-2899473-86248
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {784FE444-1C30-4FF1-A7D4-04470D64E265}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed ... Read more

A:laptop says copy of windows 7 not genuine but it is genuine

Windows Genuine and Activation Issue Posting Instructions

5 more replies
Answer Match 47.88%

Hi,

OS: Windows 7 Professional 64bit. Used since Win7 came out with no genuinity issues until now.

A short while after the SP1 update I started getting popups claiming my Windows is not genuine. I know for a fact that my Windows is genuine.

Properties show my Windows is activated. I have activated both online and by phone yet the popup still keeps appearing. The MGA diagnostics show that there is a tampered file and apparently it is causing the validation to flag my system as not genuine:


Code:
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000200
Event Time Stamp: 4:20:2011 14:49
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
I have tried to fix this for a while now. The file seems to be associated with MUI packages and Something called Vistalizator.

I have checked the registry and there are no MUI's. US-EN only. I do not have anything called Vistalizator.

I am rather frustrated with googling in microsoft pages as they all lead to the Vistalizator and MUI packs but I don't have them so the fix does not apply.


Thanks.

A:[SOLVED] Windows not genuine error on a genuine Windows PC.

Check this answer supplied in Microsoft's forums: Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

10 more replies
Answer Match 47.46%

Hello all, and thank you for the oppurtunity to post.
I got a Pop-up, titled Microsoft Security Essential, which states I am infected by a Trojan. At the same time I was surprised to see a Windows Genuine notification , which stated that because I have made major changes since I first loaded Windows XP Pro, I now have to reactivate windows. Is this for real? The Microsoft notice will not go away no matter what I do, it sits in the middle of the screen and resists all efforts to close.If this is a Virus I am sure I will need Help in removing. Thanking you in advance,

Newagedave

More replies
Answer Match 47.46%

I have a MSDNAA account where I downloaded my copy of Windows 7 Pro, so its genuine, but when my computer is idle for sometime, in the lower right corner of the screen, sometimes appears the "not genuine" text with "evaluation copy etc etc". I go to Control Panel - System, then windows activates itself again, turning genuine again. This happened two times, yesterday and today. Is this a bug or what?

A:Windows 7 pro activation - genuine / not genuine

To help us troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.  Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.  Thank you!Carey Frisch

4 more replies
Answer Match 47.46%

I re-installed Windows 7 home premium on my refurbished optiplex 745.
Whenever I entered my product key it froze, knowing i could enter it later, i skipped that step, hear are a few snapshots of the problem:










So, if the product code on the sticker on my computer doesn't work, am i screwed into buying a new one?

A:Genuine Problems--Windows is not genuine.

Check the code with the online ID checker, make sure you are reading it correctly, there should be no reason it doesn`t work.

Online PIDChecker

Where did you get the 7 HP disc from ?

Did it come with the pc ?

9 more replies
Answer Match 47.46%

My HP Pavilion dv6 laptop suddenly has decided Windows is not Genuine. I put in the number on the bottom of the laptop and it says it is verified and good. But then after a while it goes back to saying it is not Genuine. I am out of the country at the moment, and I need to fix this in the meantime. I do Slui 3 and fix it, because if I try to go online to do this it won't finish it up, it just sits there loading. I haven't had issues with this laptop at all otherwise. Been using it for years. Bought it brand new. I do have virus protection but I am beginning to wonder if this is a virus? Or something like that? You would think that after entering the right number and getting the yes this is valid that it would be fine?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RQ67M-QBW28-DVYVM
Windows Product Key Hash: QTqVTw6tsH0jceCOnEVTVh/X3yQ=
Windows Product ID: 00359-OEM-9823562-67984
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {038B46C1-8A48-4319-87D0-748C6733406A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID... Read more

A:Windows Genuine Issue, It says Genuine then say it is not, over & over

What AV are you using?
Please disable real-time scanning/protection and reboot

If the notification has disappeared, re-enable real-time scanning and reboot again

If the notification is still present, first check whether the real-time scanning is still switched off If so, then re-enable it and post the result. If it's turned itself back on then tell me or try again using a different disable option.
Post back with the results

3 more replies
Answer Match 47.46%

A friend of mine has a Windows XP Home Edition machine running Service Pack 2. She called me along this afternoon because she has been having problems with the machine for several weeks! Anyway this machine runs Norton Internet Security Center which was up to date as of a few weeks ago, but because of her problem it no longer seems able to complete its update process although she has 322 days left of her subscription. I tried several times but each time the update process terminated after doing some of the downloads. There is also an icon in her system tray area (right hand side) which refers to the non-genuine windows message and tells her to clickon it to resolve the non-genuine Windows problem.

The problem she has is that on boot up she gets a message saying that her version of Windows is not genuine (it is since it was supplied with the machine 4 years ago) and what is more it talks about Windows XP Professional whereas she has Windows XP Home. In addition to these messages which give her the option to resolve the problem now or later, she gets pop-ups at various times saying that her copy of Windows is not genuine, maybe counterfeit etc.

In addition when these problems started to occur she says she was no longer able to connect to the internet (she has a router and broadband) - I noticed that her connection was disabled so I re-enabled this and we can now connect to the Internet.

She also has problems with IE (think it is V8) whereby it comes up with an error aft... Read more

A:Genuine Or Non-genuine Windows Problem

Welcome to BleepingOnce something has gotten by Norton's it's even harder to remove it, as Norton's is always running and interfering.For now let's start with a scan with MBAMhttp://www.bleepingcomputer.com/forums/ind...st&p=946998After installing and updating MBAM you might disable norton's after disconnecting from the internethttp://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/Remember to enable it before reconnecting, it's possible it's actually doing some good, if she hadn't paid for a subscription I would suggest a better software

2 more replies
Answer Match 47.46%

Hello, I am using an Acer Aspire 5738G, which originally came with Windows Vista Home Premium. Later I got the free Windows 7 Home Premium update disc and never encountered any problem.

But since the last 1 month or so, I've been getting this 'Windows not genuine' message on a random basis. Microsoft Security Essentials says that it will disable itself within 30 days if the issue is not resolved. When I click on 'Resolve issue', an IE window is opened and takes me to Microsoft's website. When I do all the steps explained, everything goes back to normal and my Windows is again considered as genuine.

I am a bit worried, although I can always solve the problem, it still irritates me when I see the 'Windows not genuine' message. What could be the cause of the problem and what is the solution?

Thanks in advance.

A:'Windows not genuine' message even though it is genuine

Try this
Genuine Microsoft Software

...and if you are using any cleaning util's / software you should probably look at them because that would be my first guess as to where they went.

9 more replies
Answer Match 44.52%

Hello,
Im in a trouble, so im hoping that you will help me.
I had a genuine windows 7 for a laptop a while ago, then i sent the laptop to my parents in a different country.
So i bought a new pc, without a operating system, driven by a lack of money i downloaded the old not genuine xp. Along came problems, unknown errors,bugs,etc.
Like for example, now i cannot start safe mode, i cannot make a new partition thru cmd or partition magic cause of somekind of file xmnt.exe is missing.
Sadly, i want to keep my bought games and programs, 'cause my internet is pretty slow, so it will take for ages to redownload/reinstall everything.

The question is: Can i upgrade my not genuine windows xp to windows 7 by buying it and installing like it's a common program keeping all of the programs/games/etc.?

Thank you in advance.

A:Upgrade not genuine windows xp to genuine windows 7.

Sadly if you are looking to regain stability your best bet would be a fresh install of windows 7
Clean Install with a Upgrade Windows 7 Version

as outlined there you can do a fresh install with the upgrade disc, this would result in the loss of your games and programs, though do a straight upgrade from xp to win 7 without cleaning out the garbage is just going to make win 7 run horribly too.

9 more replies
Answer Match 42%

My computer (from lenovo) came with windows 7 (home). Because I run a domain within my lan, I purchased and downloaded windows 7 64 bit professional. Today I downloaded and ran System Mechanic pro (trial version) from Iola site. After running it and rebooting, my system shows that the system is not activated (windows is not genuine is show on desktop). After I ran MGADialog the log files show Genuine state set to non-genuine (0x00000000) for application Id 55c92. Also MGADialog showed :


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06525ADA-5A6F-4A23-8FEE-B84DBFC68363}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed ... Read more

A:Genuine state set to non-genuine (0x00000000) for application Id 55c92

Quote:
Windows Product Key: *****-*****-MV8MH-98QJM-24367


The Key is an OEM_SLP Key - and cannot possibly be legal in your stated scenario





Quote:
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Error: product key not found


This is possibly evidence of a failed hack to circumvent activation/validation.

From where did you purchase this upgrade?
What form of upgrade was it? (Anytime Upgrade/Retail Upgrade/OEM System Builder/Full Retail License?

3 more replies
Answer Match 41.16%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PPKRR-8J7T4-TJHTH
Windows Product Key Hash: 2Xg0gGJgLddefMxQtBCLuEuvT3c=
Windows Product ID: 00346-OEM-8992752-50008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {33345A0B-6018-40FA-982B-D9A396DFB0D1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237... Read more

A:My Genuine activation issue although I have a genuine license

Interesting.
The error message
Notification Reason: 0xC004F063.
...is a pretty specific one, and almost always means that the machine has been reinstalled using media other than the manufacturer's Recovery media, while still using the manufacturer's OEM_SLP Key instead of the COA Key.

For what version and edition of Windows is the machine licensed - according to the COA sticker on the case (or inside the battery compartment)

3 more replies
Answer Match 41.16%

I had a non-genuine copy of Ms Office installed on my computer, and have now purchased a genuine copy. Uninstalling the old (non-genuine) copy is impossible because it doesn't have an uninstaller, and it doesn't even show in Control Panel's Add/Remove Programs. So I just installed my genuine copy in a different folder in Program Files, so that the non-genuine copy wouldn't interfere with the newly installed genuine copy.

The problem is that even though I tried opening Ms Word or Excel directly from the newly installed folder and not from the old link to the old version, it still gives me a message (like before) that says "Get Genuine Office - This copy of Office is not genuine".

How do I get rid of the old (non-genuine) Ms Office if I am unable to uninstall it? Please don't tell me to work on the registry - I don't want to touch the registry because I'm not a computer pro, and I won't know what I'm doing. I just want to get rid of the message that says get genuine Office.

I am using Windows XP Home.

Thank you
 

A:Solved: Switching from non-genuine to genuine Ms Office

7 more replies
Answer Match 41.16%

I recently downloaded SP1 to my Windows 7 machine and shortly thereafter a message appeared on the lower right hand corner indicating that "Windows 7 Build 7601 This copy of windows is not genuine". I bought this machine used and so I verified the key with Microsoft and it is a genuine OEM key but try as I may there is nowhere to enter a product key. I go to start-computer-right click- and at the bottom under Windows Activation it states Status: Not Available - Product ID: Not Available and NO place to enter a product key. Also all of the DOS commands that I can find on the Net do not seem to work either. When I contact Microsoft support they are no help at all and tell me I need to do a CLEAN install with the disk that came with my machine. The only problem is that no disk came with this machine. I have also been told by "Tech support" since I have an OEM key I just cannot use ANY install win 7 disk. I have a TON of Apps. loaded on this machine and it TICKS me off that I have a VALID OEM key and seemingly no way to enter or fix which I suspect is a Microsoft bug to begin with as they have overshot to prevent piracy. Someone Please help!

A:Win 7 Prof not genuine and cannot enter genuine OEM product key

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

9 more replies
Answer Match 39.48%

I have a laptop purchased several years ago off e-bay with Win 7 installed and it worked fine for well over a year but then I got the " This in not a genuine win 7 blah blah and black screen. It was a little late to return the computer like over a year or more so I have just been using it with ugly accusatory messages and black screen! Ok Microsoft you win, I bought a legit new two DVD 32 and 64 bit Win 7. Since the machine came with the Ultimate version I bought the ultimate version.

Here is what I want to know. How do I substitute this genuine version for my bad version without losing my other programs? I don't want to start all over as I have a whole lot of programs that I want to keep as is. Can I do that?

A:Installing Genuine win 7 over non genuine version

Hello w6k and welcome to Seven Forums.

If everythig is working OK on your computer it should be just a simple matter of changing the invalid Product Key with the PK from your newly purchased disk.

Product Key Number - Change

2 more replies
Answer Match 39.48%

I have a laptop with Windows 7 Home Basic OEM pre-installed, it was genuine and had COA on the bottom of laptop.
Accidentally, at that time I was 12 years old, so I don't know about 'crack', 'hack', software counterfeit, etc. . Thus, I thought my Windows was 'low', I want to upgraded it to Windows 7 Ultimate version with Windows Anytime Upgrade.

I searched key generator (keygen) on internet, I found it and generated the code (for Windows 7 Ultimate). Then, I pasted the serial number (product key) to Windows Anytime Upgrade. First, it was failed. So I cancelled the upgrade. But, when the laptop's shutdown and I turn it on again, it was upgrading to the Windows 7 Ultimate. How weird!

Now, I know the pirated / not genuine Windows is not safe, against the law, etc.

My question, is, I restored it to the genuine version of my Windows (7 Home Basic OEM) using my product key.
But I downloaded the setup using the Windows 7 Ultimate pirated (using keygen) that I told you...
Is my Windows become 'not genuine'?
After I restored it, It is very good, clean, doesn't contain virus or error, works perfectly. Then I upgraded it to Windows 10 Home.
Is it okay? Or I should buy the DVD to perform clean install so it is 100% clean?

Need your opinion, please...
Thanks

More replies
Answer Match 39.06%

windows 7 professional had no trouble until 12/13/12 i think was the date
I have looked into many threads on this subject to no avail. nothing in the registry HKEY_local_machine/ components to remove. not the clock, tried microsoft fixit.



here is a copy of my MGA diagnostics file

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TKY6X-QRT82-7K6CH
Windows Product Key Hash: x82eg3fzrYc3BYQyKndw0qOX+7E=
Windows Product ID: 00371-221-1920097-86002
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {021534FC-B8F6-4CE2-9A59-D828EFDF6578}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr ... Read more

A:windows update fail error 8000FFFF also showing windows not genuine

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.
If that one fails, try the earlier driver set -
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=17412

9 more replies
Answer Match 39.06%

A sorry story - I went to download a copy of Opera, and must have gone to a non-genuine site because all of a sudden I got a host of pop-ups, inc one telling me about a wonderful "Optimiser" product. Had a go at cleaning the virus and then performed a windows update that had come along.
Next boot i have lost my user profile..

Long story short, I think I have cleaned the virus, fixed the user profile issue, but now am lost in the non-genuine Windows nightmare. Diagnostic report below.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: *****-*****-YYFRF-BT3R9-GVFPD
Windows Product Key Hash: 1H2ceMu35VtLDL83p6D/Az8t6k4=
Windows Product ID: 00426-104-2695677-85957
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {17D736EA-ED14-4184-8789-CE8BE0BC3661}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x800... Read more

A:Virus, Windows update, user profile and now Genuine Windows problem

If it gives you a access denied message while trying to activate windows; you may very well need to change the permissions for your user name in order for you to have access to it as windows 7 has quirks about having access to certain items even if your user name is a administrator. As for the non genuine windows thing; I strongly advise you in the future to never go to a non genuine site for any free browser. Always type the url directly into the address bar of the browser you use as that way you will encounter less issues. To get rid of the non genuine opera copy. I would download and install revo uninstaller from the link below and that should help to get rid of any registry entries in windows as well as the program folder:

http://www.revouninstaller.com/downl...e-portable.php

download, install, and run the uninstaller from the above link then do a google search for opera browser. Thats your best bet at this point.

2 more replies
Answer Match 39.06%

windows 7 build 7601, this copy of windows is not genuine, error code 0x80070005

I have this error and tried to add product key and manually activate windows 7. bought the software from microcenter about a year ago when i built this computer. I have not had this problem before. Yesterday Yesterday i purchased office 2013 through the hup program and since I have had the error above. I ran the diagnostics would appreciate any suggestions on how to resolve

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JVYHK-964XG-2WQBJ
Windows Product Key Hash: ojuIDwl3u1O41fFxDHlkKk4B8Ig=
Windows Product ID: 00359-OEM-8703764-23015
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8AF9D42B-54CC-4223-850E-B9B867939106}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0... Read more

A:windows 7 build 7601, this copy of windows is not genuine, error code

Code:
C:\Windows\system32\slmgr.vbs(1333, 5) Microsoft VBScript runtime error: Permission denied
1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type smlgr.vbs and hit enter.

Report the output from the command window once it finishes.

9 more replies
Answer Match 39.06%

Hello, I'm working on helping my cousin out with his laptop that has Windows 7 Home Premium 64bit. He got the laptop from a friend and wanted to do a clean install of Windows so he used my copy of Windows 7. He had the same OS before wiping the hard drive and installing a new copy. It's been fine for about a month after installing it. Now it's saying "Build 7601 This copy of windows is not genuine" on the bottom right corner on the screen with a black background. Here is the MGADiag report:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BJJ7C-23GD2-TFK2X
Windows Product Key Hash: gpeaD8kkgbOLAFUtOOEYIhTOzcc=
Windows Product ID: 00359-OEM-8882376-79972
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8E1704DE-169F-4E10-8EBF-18FE08291093}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
Wg... Read more

A:Windows 7 Home Premium Build 7601 This copy of windows is not genuine

He needs to change the Product Key to the one on HIS COA sticker on the machine's case.
The Key currently in use is System Builder one, rather than an OEM_COA one - which means that it's probably yours.

You then need to uninstall and reinstall the WAT update -


Close all open windows.
Open an Elevated Command Prompt window, and type the following command

wusa /uninstall /kb:971033

and hit the Enter key
Accept the warnings/confirmations, and wait for it to complete

copy and paste the output (if any) from the command prompt window to a reply here,
Reboot

reinstall the update from http://support.microsoft.com/kb/971033
Reboot

run another MGADiag report, and post it.

9 more replies
Answer Match 39.06%

Hi,
Newbie here. I managed to read a few threads and apply the excellent directions in an attempt to solve the "Windows is not genuine" issue on a Toshiba Satellite C660 laptop computer.

I have successfully used SLMGR to instal the product key which was confirmed by Windows Script Host dialogue box.

I still have the dreaded "Windows ..not genuine" message in the lower right corner of the display.

I have run the Diagnostic tool and pasted the results below. I hope i have complied with posting requirements.
Thanks

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-HWYW4-9D99Q-3P2FD
Windows Product Key Hash: yHNVz8gKHrscMEqWqTBICH+aHX8=
Windows Product ID: 00359-OEM-9813687-19285
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {37644056-B144-49D8-A177-8A6F0D9BD03F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error: T:20140213215912267-
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0... Read more

A:Windows 7 Home Premium Build 7600 This copy of Windows is not Genuine

You've had a Trusted Store Tamper - often the result of malware (or conflicting AV's)

What Anti-Virus programs have ever been installed?

Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds

post back with a new MGADiag report, and we'll see if anything has changed

9 more replies
Answer Match 39.06%

Hi,

I am a tech idiot and I need help. I appreciate anything anyone can do.

For several months I have been getting messages that our windows may not be genuine. It came installed on our Dell and we bought directly from Dell so I basically ignored it. Recently we got a message that it is not genuine in the bottom right corner of the screen and windows things on the screen started to look clumsy and not run right.

I tried many times to follow the validation processes to fix this but it would never complete. I had my stepson try to fix it and he is a computer pro. He tried remotely and came back saying that the windows version itself was apparently too corrupt and I needed to reinstall it from the original disk - which seems to have got lost in a move. Ugghhh. Oh yeah, several times in my efforts I was told to run chkdsk - did so and it identified different issues, seemed to fix them but made no difference in my ability to fix the validation issue.

So, I bit the bullet and went out to BestBuy and got a Windows 7 Builders Pack. I tried to update windows several times using it - no go. It got to the same point every time and quit. It basically said there was a file that was not correct and install could not be completed. So, I decided to back up and do a full install. Same result. I am at my wit's end. I ran the diagnostic below. Before I try more dramatic moves like hard drive replacement - or new computer, I thought I would give it a last go here.

Any help appreciated.... Read more

A:Windows 7 - Genuine Issues Leading to Unable to Update/Install Windows

So, you`ve reinstalled windows 7, you`ve downloaded the network drivers from dell.com and installed them, and you`ve tried to activate windows with the key on your COA or the key from the system builder pack, and it will not activate ?

And you`re saying you went to BestBuy and they had a Windows 7 builder pack ????????

Amazing How much was that, if you don`t mind me asking ?

If you used that license it should say OEM System Builder, but yours says OEM SLP which means System Locked Pre-Installation. Are you sure you`re trying the right key from BestBuy ?

http://en.wikipedia.org/wiki/System_...e-installation

9 more replies
Answer Match 39.06%

Hey, i turned my laptop on yesterday and got a black desktop and writing in the bottom right corner telling me windows is not genuine. It's really been bugging me and i just want it gone.

Here is my Diag report. Thanks for the help :)


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4B4P-QXYW7-96PRB
Windows Product Key Hash: 6VdJMtsZvCArU/WPuAbbnKikwfM=
Windows Product ID: 00359-OEM-8802197-38065
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {23EDAFD8-4C03-4137-ACA4-F22260CE37F4}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA... Read more

A:Windows 7: Error WINDOWS 7 7601 BUILD NOT GENUINE. No idea how to fix

Hi Muzziful, Welcome to Sevenforums.

from where did you get the Win 7 copy that you are using? If you bought it, seems like the copy that you have is not legit. Normally you can just go to MS site and activate the windows.

8 more replies
Answer Match 39.06%

I bought this laptop a couple years ago. Nothing has been changed/modified. All I really use it for is Minecraft, and youtube tutorials. Then, the destop disappeared, and the Windows suddenly wasn't genuine. Hoping someone, anyone can help here.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BA76AC14-0303-41B0-9277-564E09300FE4}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status:... Read more

A:Windows 7 Build 7601 This Copy of Windows is not genuine appeared?!

The SLIC table appears to have gone missing - possibly because of a BIOS update?
You need to change the Product Key to the one on your COA sticker (probably inside the Battery compartment of your machine), and activate that.

5 more replies
Answer Match 39.06%

Hello,
Windows 7 Ultimate Build 7600 This copy of Windows is not genuine

I have a Lenovo desktop that I installed Windows 7 Ultimate on last fall. I obtained my legal copy of Windows 7 from Tiger Direct as a promotion that was giving away copies of Windows 7. I still have the envelope and installation cd, the installation cd looks just like another copy of Windows 7 I got from Microsoft. I have been installing updates since the installation last fall. The message appears in the lower right hand side of my desktop screen.

According to a thread that I read a couple weeks ago, I checked my Updates and found that I have two Windows Updates that do not have Publishers. The updates are kb958488 and update kb 971033.

Any ideas on how I can correct this?
Thanks,
Peter

A:Windows 7 Ultimate Build 7600 This copy of Windows is not genuine

You can call the toll-free number Microsoft provides when activating Windows online fails. You basically talk to a computer for about 4 minutes, but once it's done, your copy of Windows should be re-activated and as such be validated as genuine since you said you got it from Tiger Direct. Hope this helps.

4 more replies
Answer Match 39.06%

Computer built 06/2011 with Windows Pro 64 bit. Overheating caused a RAM failure and video card failure. During repairs, upgraded Intel SSD. First, Windows update started failing and just recently, started receiving the "not genuine message". Tried reactivating which was successful. Still getting message.

Thanks for any help.



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2PTHX-DT934-MYBWR
Windows Product Key Hash: ipdRLOPew5UJgGVO19MbmWUF78E=
Windows Product ID: 00371-221-4947576-86755
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {ACCD9039-E441-4797-8B78-6DFA665A664B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe ... Read more

A:Windows 7 update fails and Windows not genuine message is appearing

That's a new set of errors to me!

Let's start with the basics....

Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depen... Read more

9 more replies
Answer Match 39.06%

I recently upgraded my hard disk and operating system to Windows 7 Professional from XP Professional that was orignally on my Lenovo T61p Think Pad.

The Windows as purchased from Micro Center was an OEM system builder pack.

Can you advise how I can resolve these issues?

A:Windows Update no longer working, Windows now states not genuine

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

More detail: Windows Genuine and Activation Issue Posting Instructions

9 more replies
Answer Match 39.06%

Currently getting the error 0xC004F057 - Windows 7 Build 7601 This copy of Windows is not genuine. A couple of months ago I upgraded to a SSD and cloned the previous HDD using Acronis. I didn't have any activation issues at that time, although I can't remember if I did activate (1st time I have done this). I followed this by upgrading to Windows 10. The upgrade worked but the system was slow so I reverted back to Windows 7. Everything was fine until a couple of days ago. I have since tried typing in the product key from the sticker but it says it is not a valid. The other thing I note is that the sticker is saying I have Windows 7 Home Premium, but the report below is saying I have Windows 7 Professional. Appreciate any guidance to fix. Cheers





Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D56CE13F-5530-4EF6-AFCC-63C6EAE834E5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic: ... Read more

More replies
Answer Match 39.06%

Hello

So after almost a year with a legit copy from a PC dealer, im now getting this "This computer is not running genuine windows" error pop up a couple times a day.

Im unable to open the validation site in IE even with active script on, and the legitcheck.hta says it's not a valid windows. I have tried the method of cmd.exe with admin rights and it successfully activated the windows product code on my case. Still no change.

slui.exe and slui.exe 4 doesn't open at all for me. Neither does the "Activate Windows" shortcut.

I have multi language installed from dealer if that makes any difference (Norwegian & English)

Im leaning towards it might be either malware or an error with either an AntiVirus or a registry cleaner.

Please help



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V262R-84T8V-MHMYY
Windows Product Key Hash: RpXPrnhceHUsVrb7ImxASz8gr2M=
Windows Product ID: 00359-OEM-8802971-32812
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E5B9A011-5C84-495C-9B96-CECCB493AFA9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.1504... Read more

A:Activated Windows. Not running Genuine Windows. error 0x8004fe22

To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

7 more replies
Answer Match 39.06%

Sorry about posting my request elsewhere.

Here's my dilemma: I had a desktop system where I virtually replaced all components except my Intel SSD (I only have Win 7 & "programs" installed on this drive). My old OS was Win 7, 32 bit. Since I got a nice 64 bit motherboard/CPU, I purchased Win 7, 64 bit. When I got my new system started, I had all kinds of problems (so many, I can't remember all the details). When I finally got the 64 bit version of Windows 7 to install, it never did ask me to enter the Product Key!?!? It registered/kept the product key from the 32 bit version! After several weeks of trouble-free operation, I now have the "black desktop" with "Windows 7, Build 7601, This copy of Windows is not genuine." Every-time I restart windows, it want me to enter a new product key and "I know" that I'm entering the correct characters.


The following quoted info seemed like a good place to start so I followed this information:








  
Quote: Originally Posted by NoelDP


Please download and install Malwarebytes Anti-malware (free version) - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - from www.malwarebytes.org and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds

Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-c... Read more

A:Issue: Windows 7, Build 7601, This copy of Windows is not Genuine

You say that you purchased Windows 7 - where from?
The installed License Type is COA_SLP, which is not available to the general public, and can only be sold pre-installed by a major manufacturer. If you did indeed purchase this retail, then it's a counterfeit.

Does the Product Key in the report agree with the one from your purchase?
If not, use the option to change the product Key to the proper one.

7 more replies
Answer Match 39.06%

Hello thereI bought a dell laptop from singapore on 22 June 2015 with genuine windows 8.1 preinstalled.now it is giving me a message saying that i have to activate windows and that my windows will expire on 4th november.however when I do so....there is no activation happening automatically. They are asking the key which I dont have it.i contacted singapore office and they asked me to scan using command prompt by giving the command as, sfc/scannowit says there is no violation..but the activation message kept popping up.and now they directed me to Bangladesh dealer as am using the laptop in dhaka.could u please help me......it says my windows will expire on 4th novemberregards
Sontosh

A:How do I activate windows on a Dell laptop which came with pre installed genuine windows 8.

It is possible  you have a pirated copy of Windows. Computers with a factory installed legal copy of Windows do not need to be activated. The activation code for Windows 8 is located in the system BIOS and is read automatically. You can check the code by using one of the utilities that will extract it from the BIOS. If there is a code, contact Microsoft and ask them if the code is valid.

2 more replies
Answer Match 39.06%

Hi,

I have owned my laptop for 1 and a half years now and all of a sudden I'm getting this error. I brought the laptop in to the shop 2 weeks ago after it started smoking from the power input plug area and it works fine up until today's error.

The scenario was kind of weird. My battery was plugged in and the blue light on the battery was on but my laptop was indicating that it wasn't plugged in. I shut down, and tried the plug again. The battery light lit up on the front of the laptop, so I powered back on. Upon loading up, I get the Windows 7 Build 7601 This copy of Windows is not genuine error. Not sure if these events are related. I updated all my windows updates and restarted. Then I am now getting a prompt for an invalid activation key.

I ran a windows activation validation, and it says "Windows has not yet been activated with a genuine product key. Not to worry, we can help with that"

And then lists a bunch of prices for windows 7...

Laptop:
Asus K53S

I'm not very good with computers. I had a sticker on my laptop that was peeling off so I removed it and apparently my activation key along with it, not realizing I might need it again... I have the box it came in but I don't see an activation key on that.

Help would be greatly appreciated, thanks!

A:Windows 7 error: Build 7601, this copy of Windows is not genuine

Oh geez... I called up Asus and the guy informed me that my key was on the back of the laptop. Putting that in fixed my issues, hahaha.

FAIL

2 more replies
Answer Match 39.06%

Since the end of March a window has popped up saying that windows is not genuine. I have had Windows 7 Home Professional x64 since I bought this computer, so it is genuine. I have run Malwarebytes Super Anti Spyware, and I have AVAST. Windows also will not update no matter what I do. System restores will not work either. I have tried to install several Window updates that are supposed to fix these issues but they will not install. The SURT did run and install. When I try with other programs it says error: 800706F7

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3F45DF9C-AF95-4229-824C-C7AB7052B9DB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: ... Read more

A:Windows 7 home professional claims not genuine, can't update windows.

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Det...&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

9 more replies
Answer Match 39.06%

Hi

After installing recent updates, got "This copy of Windows is not a genuine" error. Have been running this version for over two years in Samsung laptop.

Any ideas?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-KHGCQ-7DDY6-TF7CD
Windows Product Key Hash: YTcSHmTpekJgEHsEqFbudB5IfdE=
Windows Product ID: 00426-OEM-8992662-00015
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A717C85A-1C2C-483D-925A-D58B7A102EE5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Offic... Read more

A:Windows 7 build 7601 - This copy of Windows is not genuine, CODE:50

Please install teh WAT update - KB971033 and post a new MGADiag report.
The Key is showing as being blocked - but it is reporting the wrong error code for this type of Key.


install the update from http://support.microsoft.com/kb/971033
Reboot

run another MGADiag report, and post it.

1 more replies
Answer Match 39.06%

My Dell XPS 8700, I bought from Dell has been a pretty good machine. But then I started seeing the modem failing to initialize. It would do this for so long, I'd have to get up an walk away for awhile. Other times only a system restore would fix it, but even that wasn't guaranteed. I noticed when I gave up and finally just want to reboot that it would hang on "Windows is shutting down," but never would. My last resort then is to do a hard shut down. Only problem then is that it would hang on "Please wait while your computer is updating." Only it would never boot back up. If it leave it like this overnight then sometimes I wake up to the desktop but the modem is still not engaged. The modem is a cable modem and it was JUST changed out to a newer one about three weeks ago. But this intermittent problem has been going on for well over a year. Now the most recent development is that the lower right corner of the desktop says that my Windows is not genuine. The ONLY thing that is not OEM from Dell on this computer is my sound card. I installed a Creative SoundBlaster X-Fi on it the day I got the computer.

I run CCleaner both for windows cache and registry cleaner on average once a week, and it is constantly active. I'm on my computer mostly for college but I also play a lot of games on Pogo. I'm not what you would consider a "gamer" utilizing other online platforms.

I'm running an i7 processor with 8GB ram. My Windows Experience Index rating is... Read more

More replies
Answer Match 39.06%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-D3FF6-DBX4C-PMRVR
Windows Product Key Hash: VueNuSXJuhxhHbk14QaOuTKTCxc=
Windows Product ID: 00371-OEM-9045901-66993
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7120EDFC-FBDE-484C-A01B-8088175CA6B8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-8004... Read more

A:Windows Activation Technologies, computer not running Genuine Windows.

See the notes in http://support.microsoft.com/kb/3004394 - it is not advised to uninstall the update if already installed as it may cause other issues.
MS have since released a new patch designed to resolve the issues caused bythe failed patch..

http://support.microsoft.com/kb/3024777

9 more replies
Answer Match 39.06%

Hi all,

Randomly had a not-genuine error pop up on me last night. The copy of windows IS genuine, I purchased this PC directly from DigitalStorm and never had any issues until last night. I'd like to repair any missing/corrupt files if possible.

After searching high and low I've found a few steps to try and diagnose the issue: I've run chkdsk on the OS HD, and then ran SFC SCANNOW from elevated cmd.

I've included the CBS.log and I've also run the diagnostics tool, here are the results (below)

Thank you SO MUCH for any help you can provide!!!

All the best,

Mike

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WBKT9-FHG9B-23FMG
Windows Product Key Hash: oeyXYcu+RiZu5ZBYBt4YaEx3S2g=
Windows Product ID: 00371-OEM-9045863-68991
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1F136359-65C4-4463-B6DF-86679C787DE9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002... Read more

A:Windows 7 (Build 7601) - Windows Not Genuine Error 0x8004fe22

I do believer part of your problem is you haven't activated your Windows 7.

From the log.






Quote:
Notification Reason: 0xC004F009 (grace time expired)

9 more replies
Answer Match 38.64%

hey for some reason i keep getting a window pop up on my laptop screen saying my copy of windwos 7 is not valide or may be counterfitted?
it keeps saying go online to validta ebut when i go online nothing is working should i just reinstall windows 7? or will it erase everything i have on my computer( music, school work, pictures etc.)

A:windows 7 not genuine

and welcome to the Forum

You can backup the data you cherish.

Where did you get the versions that is installed now? Have you installed windows 7 drivers?

5 more replies
Answer Match 38.64%

Hi,
I'm having issues with windows 7. I keep having the windows is not genuine pop up but it is activated. KB 3024777 keeps on failing to update. I have searched for fixes for this and nothing has worked.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-2M877
Windows Product Key Hash: 893hqL7XlIN6YRImTD8MeX/WoM8=
Windows Product ID: 55041-007-1486414-86733
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1F366285-D829-4612-8076-76E172184573}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Ve... Read more

A:Windows not genuine

First, attempt to uninstall KB3004394 - if it works, reboot twice, then do a Check for Updates and install the new version of KB3004394 and any other updates that come with it.

2 more replies
Answer Match 38.64%

I bought my computer from best buy a couple of days ago and i recently got a message saying that my version of windows is not genuine.

when i try to run the windows activation update it gives me "Update installation failed. Error information - 0x800B0001"
and i still get the message that my windows is not genuine.
 

A:Windows not genuine?

14 more replies
Answer Match 38.64%

I have the same message ( I get go on line to fix the problem) when I click on it it say's vailidating may take a few minutes, than vilidation succedful ginuine windows,but can not activate it,windows blocks that key. I bought on internet 6 months ago loaded on a differnt one than i have now. hard drive quit so i loaded it on my vista.clean install new patition.It works fine get updates. loaded microsoft security essentials had to be vilidated to install vilidation succedful.any help would be appricated thanks matmac

A:Windows 7 Not Genuine ?

see message number 6 in this thread. you will have to contact microsoft to activate.

2 more replies
Answer Match 38.64%

Got the following message --- this copy of windows is not genuine build 7600.

I can assure you that my copy of windows 7 is genuine. Regardless, the message changed my desktop background to black and apparently I am now prevented from getting windows automatic updates.

What happened and how do I correct this problem?
 

A:windows 7 is not genuine

16 more replies
Answer Match 38.64%

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/559440/this-computer-is-not-running-genuine-windows-popup/ - Hamluis.
 
I am having the same problem. the one in computer properties says that it is activated and genuine. but I still see the pop-up every time I log in! I go into; Control Panel - Programs - Programs and Features - Installed Updates but I don't have a KB3004394 listed. anything else?

A:Windows Not Genuine

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

4 more replies
Answer Match 38.64%

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/559440/this-computer-is-not-running-genuine-windows-popup/ - Hamluis.
 
Hello all and please let me know if I'm not posting properly as this is my first post here.  This issue no doubt was caused by December's MS updates so I'm not sure if I should be following this post or another one.
 
I'm also experiencing the not genuine message on my uncle's HP Win 7 Home Premium x64 laptop.  As my user name states, I'm the one all the family calls when they have computer issues as I've been involved with computer repairs and technical support as a career for many years.   The only access I have to his system is remote as he lives on the other side of the US and when I checked his system neither KB3004394 or KB3024777 show up in the list of installed updates.  I downloaded KB3024777 from Microsoft's site and ran it manually (twice) but it still doesn't show up there.  I think it probably doesn't actually install because KB3004394 isn't there to remove, but that's just a guess.  The problem is that although neither of these updates are present, the not genuine Windows message appears after every restart, but right clicking "Computer" and choosing properties does display it's genuine after about 30 seconds.
 
Is anybody else experiencing this?  I've showed my uncle how to alleviate the problem for the time being by right clicking the computer icon and c... Read more

A:Not Genuine, Windows

First of all - welcome to BC !
 
Probably the simplest thing for you to do is to try activating this copy of Windows again. You will need the COA, the 25 digit alpha-numeric string that should be on a sticker on the computer somewhere. Click 'Start - control panel - System' and you should see a link 'Activate Windows'. If this doesn't work for you then you will need to give MS  a call. If this screen doesn't give you a free-phone number, google MS activation and you will find the number. It is usually a free call.
 
If this doesn't work, post back.
 
Chris Cosgrove

21 more replies
Answer Match 38.64%

So I posted this a week ago but my thread seems to have disappeared... lets try this again.
Windows 7 Ultimate - 3 year old custom build with zero problems until 2 weeks ago. Running webroot with no viruses.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6HJGV-DYTGQ-3TXXP
Windows Product Key Hash: AcK3hRRRdaYHqsB4RHcbQDQi1ls=
Windows Product ID: 00426-293-3538126-85615
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4E950C27-8FD5-48F7-BB05-DA19B5DFB4F5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed... Read more

A:Windows 7 Not Genuine

See if this helps
http://support.microsoft.com/kb/2230957

1 more replies
Answer Match 38.64%

Hi,

My Pc was recently struck by lightning and I had to install a new mother board. Windows XP is now saying it is not genuine and I want to re enter my product key but it won't allow me. I can't access my C drive either as it is saying it is not accessible. I think this may be the problem. Can any one tell me how to access my C drive. I have tried Jelly bean finder to re enter my Product key but it did not work.
 

A:Windows xp saying not Genuine

6 more replies
Answer Match 38.64%

Hello Every one, so i am sitting here playing Borderland 2, and my Desktop Changes to ALL BLACK, saying my Windows 7 is not GENUINE. WTH.
My Windows 7 has been Genuine since 2009, i recently did an upgrade and was able to Activate my Copy of Windows 7, I even have the Original activation Key,

I have tried Verifying my Windows 7 Via on line, NO GO, i even downloaded the windows activation update, NO GO, i even tried using the original windows 7 Key, NO GO.

I believe something got corrupted? . how do i get my copy of Windows 7 to be Genuine again?
Thanks in advance.

A:Windows 7 says its not Genuine.

Pantz

Run this

Please download MGADiag and save it to your desktop.

Double click icon on your desktop.

Click on the button

Click on the button

Paste the log inside the box . Highlight all of the text then code wrap by pressing on the # icon on the top .

9 more replies
Answer Match 38.64%

Can anyone help me?

I have an Acer 5920G with 4 Gig Ram running Windows 7 Ultimate 32bit. Just the other day it has started saying I made need to replace my battery. The system is 2 years old. I am amazed by this as it is kept in very good condition. I have read on the web that this is likely a software issue with Windows 7 and is either giving a false reading or harming my battery.

Please please can anyone help with this?

I am quite a newbie.

Thanks.

Also Windows keeps popping up with a box saying not genuine. It is a genuine copy so what can I do?

Thanks again.
 

A:Windows 7 Not Genuine

http://support.microsoft.com/kb/2008385/en-us
 

1 more replies
Answer Match 38.64%

I thought myself running with a genuine windows operating system last time.. I ever confronted with this problem and i called the technician to solve this problem for me.. which is reformat my comp.. but that day i was not at home.. so i don't know whether he installed the genuine pack for me or not? But until today. I'm quitre comfirm that it is not genuine after i run an automatic update of windows.. i received a notification that shows i'm a victim of xxx... sad... I heard from my friend that if this happened then my comp might cannot on anymore.. So i just wanna know are there any solutions other than restore the genuine operating system? Pls help.. Thanks...

A:About The Genuine Windows Xp Sp2

All Windows operating systems are "genuine". What makes you think it is otherwise ? Did you not get an XP insttall disc with your computer ?

12 more replies
Answer Match 38.64%

I'm running windows 7 and in the upper right hand corner I get the message.. this version of windows is not genuine.. I know for a fact.. this version is authentic... what to doo???

A:windows not genuine

Resumit your product key number under Windows Activation and reactivate. That should take care of it.

5 more replies
Answer Match 38.64%

first time here.   I have an Acer Aspire that was purchased 3 years ago with Windows 7 loaded.   Now, Microsoft thinks I do not have a genuie copy of Window 7 and  gives me annoying messages. I contacted Microsoft and the support person saw that I do have an activated copy of Windows 7.   Still, I get the messages.    I tried restoring to previous copies, and I tried fixing the startup.     My goal is to fix this without wiping all my installed software, pictures, etc. from the computer.    Suggestions?    How bad can it get with Microsoft?     Do I need a CD from Acer?   How would I ask for that?
 
Thanks a million,    I really need to solve this.
Bill
 
[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, account numbers, etc.]
 

A:Windows not genuine?

Hi Bill,Welcome to Community. The Windows Genuine Check is from MS, but could you please post the Screen shot of your System Properties.Get to control panel>System & security> system. Post the screen shot here, as there is no way that the OS could not be genuine, unless the Version is the same the OEM from Acer,. Cheers.

1 more replies
Answer Match 38.64%

I'll try to make this quick. I bought my desktop off ebay and everything worked great until I messed up the cloning of the ssd to a larger drive. I then just reinstalled windows off and iso I downloaded since I didn't get a copy of windows with the computer. I entered the product key that magic jellybean key finder gave me and everything was great for a month or so. Then the black screen and not genuine messages. I emailed the guy I got the computer from and he assures me that its a legit copy and to call Microsoft if needed. Sounds like a pain in the ass to me so I thought I run this by here and see what everyone has to say about it. Here is a copy of the report to check out. Let me know if I left something out.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {59996DA2-A45E-4E72-B3E1-44E144DBDC7D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/... Read more

A:Windows not genuine help!

krypto2962 welcome to SevenForums

The product key you're using belongs to an ACER OEM Windows 7 Key. You have a custom built PC. Please purchase a legit Windows 7 Key and reinstall Windows

9 more replies
Answer Match 38.64%

Hi all,
Don't know if this is the right place to ask for help with this but I am not able to resolve a not genuine windows problem.
I click on their link to resolve the issue but non of my browsers will take it - uncluding the lastest IE.
I am still able to get Windows Updates.

Help if you can please.

I notice the first image below appears before the second one.
I bought my pc as brand new over five years ago.
Or is this a ploy by Microsoft to try to get me to upgrade to Win10 - something I will never do with my current pc running Win7.






 

A:Not Genuine Windows

Ninefifty said:





Or is this a ploy by Microsoft to try to get me to upgrade to Win10Click to expand...

No. While they may nag you, they do not make your current OS not genuine.

Did you reinstall your operating system? When was it last working properly and did you install anything between that time and the time that you started getting that window? Did you just install Microsoft Updates?

You have to give as much info as you can.
 

15 more replies
Answer Match 38.64%

Guys my computer tells me my windows 7 is not genuine, first i had windows home basic and then a guy came and changed it to windows 7 ultimate and then now it says that it is not genuine. Without going to buy one how can I make genuine?

A:Windows not genuine

You may need to call Microsoft to authenticate the installation.

Did the tech leave the product code for this installation?

15 more replies
Answer Match 38.64%

I accidentily installed the Genunine Advantage crap, then I turned of the notifications using IE, the tray icon way. Their is a tray icon that won't go away and everytime I end the process another tray icon pops up (same one). Non of the cracks I have seen are working, what do I do?

This is the Corperate version of XP Pro, and is NOT pirated.

A:Windows Genuine

Sounds like you have Automatice Updates turned on. Go to Start>Control Panel>System, click on Automatic Updates Tab and check the box that says Turn off Automatic Updates. This will get rid of the annoying tray icon pop-up.
If for some reason the Automatic Updates option is greyed out take a look here http://windowsxp.mvps.org/aupolicy.htm.

5 more replies
Answer Match 38.64%

I'm running a Dell machine with Windows 7 Home Premium x64 which was an upgrade from the OEM Vista Home Premium that came with the system.

Had an issue recently where after an overnight automatic update, the video driver seemed to be screwed up and since it has said that my copy of windows is not genuine. I've tried a system restore and regardless of the restore point I choose it fails.

Here is info from MGADiag report.

Any help would be greatly appreciated.

Thanks!

Gary


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-P7KJQ-RR627-WDKCC
Windows Product Key Hash: ShVCZIJx+3BWFwxzEd9hu8QT2zo=
Windows Product ID: 00359-OEM-8882252-36478
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F279ECA6-823F-468F-9234-FB639D3ADC4D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.... Read more

A:Not Genuine Windows

Quote:
File Scan Data-->
File Mismatch: C:\Windows\system32\sppcext.dll[Hr = 0x800b0100]
File Mismatch: C:\Windows\system32\slcext.dll[Hr = 0x800b0100]
...

Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui



Please follow the Windows Update Posting Instructions and post the requested data - it'll provide the detailed information we need to repair this.

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

9 more replies
Answer Match 38.64%

tried updating windows and got a "not Genuine Windows System Message, what to do. Media Play has stopped working
 

A:Not genuine windows

Do you have a genuine Windows XP CD?
If not, where did you get your copy of Windows?
And have you scanned for malware?
 

2 more replies
Answer Match 38.64%

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3F8ABA46-604A-41A9-8376-D93F3487D0C5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-... Read more

A:Windows 7 not genuine help

Hi Frales,
I have previously had the same problem. I have had a pirated copy of Windows 7 installed onto my old computer by a tech service. I had to upgrade to genuine (100% Windows 7) and activate a product key. There are 3 ways to see if your copy of windows is not genuine.

1.) At the bottom right of your desktop there sometimes will appear a short paragraph of text displaying:
Windows 7 Build (4 Digit Number)
Windows is not Genuine.

2.) Right click 'My Computer' and click on Properties. Then you will see System Specs and Windows information. At the bottom of the screen if it is not genuine it should say Windows is not activated. If it is, it should say Windows is activated. (Displaying a product key looking something like this 3DE1 - 234S - GGHD - 117J

3.) When you boot up your computer a pop up message says:
You may be a victim of Software Counterfeiting.

Thank you and I hope this reply was helpful to you.
Your man,
James

2 more replies
Answer Match 38.64%

Hi guys,

first post in this forum: so this is just a copy of what I just posted on Win7 q&a, not expecting much from there so, here we go:





Quote:
just had this very same issue today. And yes, I downloaded Win7 from MS and got my key from MS. So today for some graphic corruption I had on the screen, instead of restarting the OS as usual, I launched task manager to try restarting dwm.exe...didn't work very well, I was always sent back to a non-aero display. So I rebooted, and just before login in, I got the message that "this windows version might be counterfeited and I should get a genuine (that sounds so mad lol, on a properly activated beta) I checked the box "asked me later", logged in, everything was normal, windows is still activated, and yes the beta watermark is there and as normal as it always was. As to hardware changes, lol, I'm running a laptop, and no, I didn't install win7 with the same key on any other machine and I didn't give my key to anyone.

I just want to know how this could happen. I've restarted a few times in between now and it didn't happen again...any idea?


thanks for your help anyone

A:Windows Seven not genuine ???

Hello Logos,

Welcome to the Seven Forums.

Sorry, I don't know what could have caused that. If it only happened once, then it just may have been a glitch during that one boot. Keep in mind that this is a Beta and there are going to be some quirks.

If it becomes a problem, let us know. We're here to help.

Enjoy your stay,
Gary

6 more replies
Answer Match 38.64%

I recently downloaded some free texture pictures and got a lot of junk with it. I got rid of the junk in Control Panel and was told to reboot to complete deletion of files. The re-boot took 20mins or so to re-load all my icons then the would only work very slowly if at all. I re-booted in Safe Mode and restored to an earlier time but still same thing happened. After quite a bit of playing around and re-booting I had to go out and left the computer re-booting. On my return 2hours later the computer was working perfectly although my desktop and I.E pages look a bit different but not to worry. I then noticed the following in the right had bottom of my desktop. "Windows 7 is not genuine". Do I have a problem and what to do about it. Please make any replies not too technical.

A:Windows not genuine

Just try Re-Activating.

Activate Windows 7 Online

Scan your system with Malwarebytes and any antivirus program.

6 more replies
Answer Match 38.64%

Hi there! I hope I get a reply to this... i've had a look at some of the threads and this one seems to be exactly what is happening to my system. I bought the PC custom made and he told me windows was installed and ready to go... about 3 months in it now says it is not genuine. I'm now trying the malware solution and chkdsk in case mine reboots and activates! Fingers crossed. Here is my read out currently...


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {F687F2AD-7951-42E2-A146-0C7FAD88960D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A... Read more

A:Windows not genuine

Your installation is calseed as counterfeit - Windows has discovered an Activation Exploit.
Your motherboard appears to be a Retail one - the Key is from a Dell computer, as does the SLIC table - but there is no way that Dell would insert a SLIC table into such a BIOS.

You will need to refomat and reinstall with legitimate media and Key

7 more replies
Answer Match 38.64%

Recently i installed a new update that made me take a test to see if my copy of windows was genuine or not, and i didn't pass the test, having this message come up:

This copy of Windows did not pass genuine validation.

The product key found on this computer is a Volume License Key (VLK) that has been blocked.
Click to expand...

Now, i know exactly what a VLK key is, i know how they work. I had my computer built for me from a friend of a friend of the family back in 2006 (very shortly after Vista came out), he knows what he's doing as he does technical work for a number of companies.

From the day i had the computer built in 2006 up until yesterday, my computer was perfectly fine and windows recognized it as the genuine copy of XP that it is. When i searched for a resolution to this problem on the Microsoft website all they said was this:

The Windows product key installed on this computer is a Volume License Key (VLK) that has been blocked. A VLK is typically licensed to organizations that want to use multiple copies of Windows. However, if a VLK is reported as stolen or leaked, it is blocked from passing validation and is not considered genuine.
You or your organization may be a victim of software counterfeiting if:
You received a computer with a VLK, but you do not have a Volume License Agreement with Microsoft, or
Your organization purchased a VLK from a 3rd party but does not have a Volume License Agreement with Microsoft.

If you do have a Volume Licen... Read more

A:Windows XP Pro - not genuine

Do you have the original Microsoft Windows CD and Product Key that was given to you when the computer was new?
 

3 more replies
Answer Match 38.64%

Hi, my netbook has a message on the right bottom conner saying 'this copy of windows in not genuine' but it is, I even have the recovery DVD.

Whats worse is that it will not let me into my user account, it keeps logging me off.

I tried reinstalling my OS from a bootable USB but then I get this message 'reboot and select proper boot device or insert boot media in selected boot device and press a key'

please help.

A:windows not genuine

Hello mwaala,

Could you please give us the make and model of your notebook,

Was this preinstalled when you bought the laptop? and are you sure it is a genuine version?

Thanks,
Alt

3 more replies
Answer Match 38.64%

Okay, here's the rub. I bought an original disk of Windows 7 Home Premium. The reason why I bought the disk is to repair a blue error screen which is already solved. Now, I've been on to several times of reformat, then format again my PC. All those times I still don't have problems activating the product key which is found on the back part of the CD case. Then one time when I tried to type the product key, the computer says that It's not valid or something because it is not allowed on my region. Then I re-checked the product key I typed if it was wrong but I was correct in typing the product key. It says on the CD case that its distributed only on the southeast asia region(SEA). I'm in southeast asia so why I get the problem of not activating my windows. This sucks because I spent a lot of money just to buy that one CD for a genuine copy of Windows.

A:Windows is not genuine

Not sure about the region thing, but you may have tripped an anti piracy measure by reinstalling it too often.

You can only install and activate a retail copy so many times before it'll be blocked. After a while it begins to look like you are trying to pirate it.

I don't know the exact numbers but it's like 2 times in 6 months or something along those lines. So for more normal caeses you can reinstall it once every 6 months say and never run into it, but if you've reinstalled 3, 4 or more times in the last month then you'll have to call MS at the number given and explain the situation to get that number working again.

9 more replies
Answer Match 38.64%

This is weird, I installed Windows Vista Business on a partition on my laptop...but my Windows 7 is now shot. For some reason all the settings are the same as the Business settings, I mean even the wallpaper changed...Now I cant even go to the control panel on 7 since it says that explorer.exe isn'r running but in the task manager it is.

As I said above, it is considered not genuine.\

I put the disc in and ran the startup repair, which it found problems and fixed them but the same problems still occur. My Windows Vista Home Premium has not been affected by this at all, still runs great without a hitch, no setting changes either.

Any advice would be great, if a reinstall is needed, I will just remove it from the pc. If that would be necessary how would I delete that partition even with a windows installation on it?

Thanks in advance,

A:Windows 7 not genuine....

Hi Blackhawk,

Have you by any chance installed a watermark remover (downloaded)? There have been many reports of downloaded watermark removers causing severe issues.

9 more replies
Answer Match 38.64%

My computer constantly tells me that my copy of windows isn't genuine and that my computer isn't at risk.

I'm not gonna pay for another key, so what can I do?

A:Genuine windows key?

Call microsoft, see if you can iron it out. Have you tried to activate?
Is it activated, have you installed any new hardware lately.

1 more replies
Answer Match 38.64%

i am using windows 7. suddenly comes a massege windows is not genuine
please help about it

A:windows 7 not genuine

if you have a genuine copy then you should call microsft and do it by phone and they will guide you through the steps manually i think,

How to do it here http://www.kodyaz.com/articles/how-t...-by-phone.aspx

4 more replies
Answer Match 38.64%

first time here.   I have an Acer Aspire that was purchased 3 years ago with Windows 7 loaded.   Now, Microsoft thinks I do not have a genuie copy of Window 7 and  gives me annoying messages. I contacted Microsoft and the support person saw that I do have an activated copy of Windows 7.   Still, I get the messages.    I tried restoring to previous copies, and I tried fixing the startup.     My goal is to fix this without wiping all my installed software, pictures, etc. from the computer.    Suggestions?    How bad can it get with Microsoft?     Do I need a CD from Acer?   How would I ask for that?
 
Thanks a million,    I really need to solve this.
Bill
 
[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, account numbers, etc.]
 

A:Windows not genuine?

Hi Bill,Welcome to Community. The Windows Genuine Check is from MS, but could you please post the Screen shot of your System Properties.Get to control panel>System & security> system. Post the screen shot here, as there is no way that the OS could not be genuine, unless the Version is the same the OEM from Acer,. Cheers.

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Answer Match 38.64%

I have struck a very unexpected problem in attempting to get some help with a different problem. In the process of examining my logs, one of the very helpful experts here has seen something that indicates to him that my OS is pirated. This is a big surprise to me, as I purchased the computer from a very reputable supplier, I have the Windows 7 CD, the COA sticker and all the bits and pieces that come with a new computer. I have been told in a PM that I should post the results of the Microsoft Genuine Advantage Diagnostic Tool - MGADiag utility, and that this will enable experts to tell if my Windows is genuine or not. The person who sent me the PM said that he was not an expert in this and so could not interpret the results. The results of running this utility are below. I really hope that someone can help me with this.
 
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MCCKM-X3XV8-PDCWW
Windows Product Key Hash: gNN/oGNbNvKzvTkJcep3GvlgPJw=
Windows Product ID: 00359-OEM-8704351-09790
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0B66A8B6-219C-4BE0-9052-F72E30596101}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Bui... Read more

A:Is my Windows 7 genuine or not?

License Status: LicensedThis line indicates that Windows is properly licensed and validated. I'm not sure what would make your helper think it isn't.

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Answer Match 38.64%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B6082669-4E62-4C0E-B724-443C250ABAF9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Dat... Read more

A:windows not genuine

Your system will never activate with the COA you are using.
It is the famous Stolen Levono key.

From your log.






Quote:
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM


COA = What is the Windows Certificate of Authenticity?

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Answer Match 38.64%

I keep getting a pop up saying "This computer is not running genuine Windows". This is a relatively new computer purchased from HP with Windows pre-installed. What does this mean and how do I fix it. Windows help tells me that I have to reinstall Windows from scratch and will loose all of my data. No F#@%ing way!

A:Genuine Windows?

Hello -Please contact your Retailer, or contact HP - Are you talking "purchased a week or so ago" or purchased several months ago ??Did you register your computer, or was the registration done by your retailer / HP ?? < < This is what you need to ask -Thank You -

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Answer Match 38.64%

So just recently after installing a certain windows update it seems to have made my previously genuine copy of windows not genuine now. I bought my copy of windows from a trusted seller on ebay but now he's nowhere to be seen. Anyway this is besides the point.

For those of you who dont know about non genuine copies of windows, it pretty much changes ur background to black, and if u try to set it to something else it will reset back to black within a few minutes.

Is there a way to prevent this from happening? The black wallpaper is an eyesore.

Thanks

A:Windows not genuine >:(

I may have bad news

Ebay sellers are notorious for selling not legit copies

MS has began issuing updates to detect cracked copies. I think you may have been taken. If not I hope another comes by that knows how to solve the problem.

Unfortunately, I have seen this before and it is not kind. You may want to call MS, to verify that the number is not legit. Try it this way
Activate Windows 7 by Phone

I will offer any help that I can, just post.

9 more replies
Answer Match 38.64%

HI:

I bought a new Dell desktop with Windows 7 Pro two weeks ago from the big online seller (Fulfilled by). I could not find the COA Key anywhere on or inside the computer or in any of the boxes it came in. There is a color shifting blue Windows Pro label on the computer.

When I activated it, it never asked for the key, but it did say "Activated". On the computer>properties page it says Activated. All updates have installed with no warnings.

From reading some of the posts here, I'm concerned that I might have a counterfeit Windows. Here's the MGAD:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7034C2E1-91B9-4E89-8CE5-6415C0729D68}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists... Read more

A:Is my Windows Pro genuine?

Hello and welcome jj mate read this Product Key Number for Windows 7 - Find and See MJB is good and have you run the validation feature yet?? Use this Genuine Windows - Windows Help.

The other option is to contact Microsoft by phone

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Answer Match 38.64%

Hi,

My Aunt got her PC fixed a while ago and the guy was nice enough to update it to Windows 7 free of charge... which I thought a bit odd at the time. It was fine for ages but its now started coming up with messages saying its a counterfeit copy, and says Build 7601, this is not a genuine copy. We cant get back in hold of him now funnily enough...

So clearly the guy was a rip off, however it does ask for an activation key (which he obviously never gave us), but do any of you guys know a way around this?

I'm fairly ok with computers so you can give me normal instructions to follow if there is a quick download or something.
 

A:Windows 7 not genuine?

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Answer Match 38.64%

I bought this laptop off eBay about 6 weeks ago and just found out it hasn't got a genuine window 7 installed. I went to the dell web site and entered the laptop ID and found out it's suppose to have windows Vista installed.I want to know if I re install windows vista (which is what dell told me I could do) if i bought and Installed the windows 7 upgrade would it register ok with windows

A:Not genuine windows 7

Yes, as long as the Vista is genuine. Is there a COA sticker stuck beneath the laptop? If so, what version of Windows does it refer to?

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Answer Match 38.64%

i have preinstalled genuine windows7 home premium on my lenovo ideapad Y560.
i don't have windows7 installation cd.i want to reinstall windows7 home premium on my system.can i use my friend's windows cd to install on my systm?
will my windows will be genuine?

A:windows genuine

Welcome
You may be better off, just using the preinstalled restoration partition
How to use the pre-boot service partition to recover your software

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Answer Match 38.64%

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/559440/this-computer-is-not-running-genuine-windows-popup/
 
Hi, I am having this same issue and tried the steps here. I don't see the KB3004394 in my updates list, so it either never installed or was pulled by Win Update (if it can do that). Still getting this Window despite everything. Does anyone have other ideas as to what might be causing this problem?

A:Windows 7 Not Genuine

First of all - welcome to BC !
 
Probably the simplest thing for you to do is to try activating your copy of Windows again. You will need your COA, the 25 digit alpha-numeric string that should be on a sticker on your computer somewhere. Click 'Start - control panel - System' and you should see a link 'Activate Windows'. If this doesn't work for you then you will need to give MS  a call. If this screen doesn't give you a free-phone number, google MS activation and you will find the number. It is usually a free call.
 
If this doesn't work, post back.
 
Chris Cosgrove

6 more replies
Answer Match 38.64%

Hi All

I am using Windows 7 build 7264 and all of a suddent it is coming up with this message.

Can anyone enlighten me as to why? By the way I was merely opening a notepad file when it popped up.

Thanks

Loquacious

A:Not Genuine Windows

did you use an activator or anything? what did you use to activate 7264?

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Answer Match 38.64%

I have had this copy of w7hp for 2 years now. I bought from a vendor. Now I get an message telling me it is not valid. If I click all the links to try and resolve it I get to a point where I must update to w10. I'm calling this BS. Why did it install and validate fine had they said something at the time of the install I could have done something about it now I can’t even remember where I got it.

A:windows not genuine

Hi Datman,
i suspect even if you install W10 you'll get the same non-genuine.
copy/paste the results of this tool, we'll go from there
http://go.microsoft.com/fwlink/?LinkID=52012
Roy
note moving post to updates/activations

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Answer Match 38.64%

so i have a laptop that is atleast 7 ears old and it told me about a week ago that its not genuine any other time before last week it was fine and nothing was wrong with it except for the fan is broken and the ports need to be put back into place can anyone please tell me why my computer is saying that (it was a store bought computer not from someone selling it)
 

A:why did my windows 7 just said that its not genuine

Seems others are having your problem!! See if you can find answer here???
This could also be a windows update problem!! Can you do a restore point back to where you didn't have this issue??

http://www.infoworld.com/article/28...nuine-reports-validation-code-0x8004fe21.html
 

2 more replies
Answer Match 38.64%

Hi
My laptop (acer) automatically installed Windows SP2
it then re-started and now says i have to re install Vista (Vista was already pre-installed, hence no OS disc) as it is now not genuine and when i click to register it again it comes up with a different "error" message"
I decided to Un-install the service pack I dont think it un-installed properly as when doing so it now runs very slow and my desktop is now black and i just see the icons.

Any help with restoring it before the automatic update will be awsome
Thanks

A:SP2...windows not genuine

Read this:Error message when you use Windows Vista&#58; &#34;An unauthorized change was made to your license&#34;
Especially check disk any externall good tool Bootable Hard Drive Diagnostics - Vox

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Answer Match 38.64%

Hi,

I've seen that there are a lot of posts about getting 'windows not genuine' but have not managed to find a way to fix this.

My copy of Windows was running fine for a few months, then when I turned my computer on I got the 'not genuine' alert with the black desktop. It then went back to normal for a few months, and now it is back again.

Can anyone help with this?

Thanks!

This is the printout from the WGA:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3F848712-C1EF-4CE3-9297-22105BC57D16}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications ... Read more

A:Windows not genuine

Are you sure the copy of Windows that you have is genuine, just have to ask that.
Is this an OEM copy?
Have you run the Windows genuine tool to verify your copy?

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Answer Match 38.64%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-HGJ9G-WRQ3F-MP8K8
Windows Product Key Hash: c3o9udBILu5anETw+eW5d9J60eY=
Windows Product ID: 00371-OEM-9304255-58763
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {69C4CE0D-77AE-4D0A-9C5F-C161FACC63AB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browse... Read more

A:Windows 7 Pro MS indicates Not Genuine

Where did you get Win7?

Did it come preinstalled on your PC as there should be a COA sticker affixed with shows the licensed version and can be used to Clean Reinstall - Factory OEM Windows 7.

If so I'd reinstall the Product Key now at Computer>Properties activation link.

If you bought a retail copy the "OEM" in Product ID means it likely is a pirated bootleg copy. I would ask for my money back, or contact MS Customer Service which has a program to provide a replacement copy for those who cooperate with investigating piracy.

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Answer Match 38.64%

Hi

First time ever I see this message on my desktop:






Quote:
This copy of Windows is not genuine



My Windows 7 (64bit) is 100% genuine.

Can this be a virus?

Thanks

Code:
Data removed. Fixed by VistaKing

A:Re: Windows is not genuine

Hi GMS

Click on the button, and in the Search box, type SERVICES.MSC
and hit the [Enter] key click Yes on UAC window
Look in the listing of services for
Software Protection - (sppsvc)
and
SPP Notification Service - (sppnotify)

right-click on each, and select Properties -
look in the Startup type
sppsvc should be set to Automatic (Delayed start)
sppnotify should be set to Manual.


Restart PC and upload new MGAdiag log

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Answer Match 38.64%

Hello,

I have had some problems with my computer lately. Currently my desktop background is showing up as a black screen and in the lower right-hand corner there is this message:

"Windows 7
Build 7600
This copy of Windows is not genuine"

I got this computer (new) when I enrolled at my University and all the software installed is genuine, so I don't know why I am getting this message.

Please help, I don't know what to do

A:Windows 7 not genuine?

Hello,

Please see the very useful information contained here: http://windows.microsoft.com/en-US/windows/help/genuine/faq

Basically what I would do is contact microsoft, and tell them your situation, they may be able to activate your computer for you and get you on your way. If not then I would contact the university and ask them.

See this link on how to activate over the phone, http://windows.microsoft.com/en-US/windows7/activate-windows-7-on-this-computer Scroll down the the section that says activate over the phone.

~Comp

6 more replies
Answer Match 38.64%

My brother in law built a new computer for me and i updated my windows 7 and i got a message that tells me This copy of windows is not genuine. Every time i reboot my computer it pops up this message and i just click the X and it closes down. However my desktop goes black and has the annoying message in the bottom right corner... If im doing something every 20 minutes or so a Message appears and tells me again...it closes everything im working on. I am trying to find a solution besides blowing out my computer and reinstalling windows I was wondering if anyone has any ideas on how to remove this message? The only information i can find on this is for Windows XP... and i need solutions for windows 7 Thanks

A:Windows 7 not genuine?

Okay, since you did not say specifically, I have to ask...Is your copy of Windows 7 genuine? Do you have a previously unused product key that was only used on this computer?What kind of install disc did he use? Was it a straight-up "retail copy" or was it an OEM disk?There was a recent update by Microsoft (KB971033) that checks to see if your Windows is valid. This has resulted in many genuine copies of Windows 7 being flagged as pirated.See here: http://support.microsoft.com/kb/971033Ask your brother-in-law where he got the Windows 7 disc. It may be pirated.Did you activate Windows? Activate Windows 7 Online

5 more replies