Tech Problem Aggregator

Failed Cumulative Security Update IE9 Win7 Pro SP1 x64; Error 80073712

Q: Failed Cumulative Security Update IE9 Win7 Pro SP1 x64; Error 80073712

I've been dealing with this for some time and have been using another browser in the meantime. I also tried to install IE10 with the same problem. Also tried to uninstall IE9 but could not even do it manually. The IE9 security update failures began with KB2817183 and have continued through KB2829530 released on 5/14/2013. Other Windows updates that come up appear to work OK. I have run the sfc /scannow tool and the system update readiness tool and find a list of 4 unavailable repair files in the CheckSUR file. Ultimately I want to update to IE10 but am guessing that I will need to fix these files before that can happen. I have pasted the CheckSur file here for convenience but also have attached a zip file of all the CBS log files. Any help or suggestions will be greatly appreciated. Thanks!
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-05-21 13:23

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16464_none_bc19a9c95f45aeb7.manifest amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16464_none_bc19a9c95f45aeb7
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_ed4dd2b63106da979bd7a55073b9446f_31bf3856ad364e35_9.4.8112.20554_none_91f6020 ae3c87bea.manifest amd64_ed4dd2b63106da979bd7a55073b9446f_31bf3856ad364e35_9.4.8112.20554_none_91f6020ae3c87bea
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_a916d610007fdaccd9017972d1d6bfe3_31bf3856ad364e35_9.4.8112.16448_none_f4cb861 3d0957f15.manifest amd64_a916d610007fdaccd9017972d1d6bfe3_31bf3856ad364e35_9.4.8112.16448_none_f4cb8613d0957f15
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_9121d2949b41d615a1e10be8504cffdf_31bf3856ad364e35_9.4.8112.20554_none_1e1232e 06736defb.manifest amd64_9121d2949b41d615a1e10be8504cffdf_31bf3856ad364e35_9.4.8112.20554_none_1e1232e06736defb

Summary:
Seconds executed: 679
Found 4 errors
CSI Manifest Failed Catalog Check Total count: 4

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16464_none_bc19a9c95f45aeb7.manifest
winsxs\manifests\amd64_ed4dd2b63106da979bd7a55073b9446f_31bf3856ad364e35_9.4.8112.20554_none_91f6020 ae3c87bea.manifest
winsxs\manifests\amd64_a916d610007fdaccd9017972d1d6bfe3_31bf3856ad364e35_9.4.8112.16448_none_f4cb861 3d0957f15.manifest
winsxs\manifests\amd64_9121d2949b41d615a1e10be8504cffdf_31bf3856ad364e35_9.4.8112.20554_none_1e1232e 06736defb.manifest

A: Failed Cumulative Security Update IE9 Win7 Pro SP1 x64; Error 80073712

Hello jacriverlea and welcome to the forums

Windows Update Package Replacement
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, Packs.zip and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files)
C:\Windows\Temp\CheckSur\Winsxs\Manifests

Open the Packages folder and copy the files into the following folder (if there are any files)
C:\Windows\Temp\CheckSur\Servicing\Packages

Run the System Update Readiness Tool (SURT) again
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
C:\Windows\Logs\CBS\CheckSUR.persist.log
Tom

3 more replies
Answer Match 86.1%

I'm having no luck installing KB2977629 (Cumulative Security Update IE11). I repeatedly get the error 8007371B.

SURT installs with no errors. SFC /SCANNOW runs with no errors. I am uploading the requested screenshots and ZIP file.

Any help would be appreciated.

Thank you!!!!

PS- well, I WAS uploading. My screencaptures upload great, but my CBS.zip fails with "Server error 500".
My zip file is 9.6mb-- over the 8mb limit. What can I delete from the directory to get under the 8mb limit?


Attachment 333111
Attachment 333112

A:Update Error Code 80073712-Cumulative Security Update IE11, Win 7(64)

I've found a way to get the CBS zip uploaded. I divided it into 4 parts. All of the CBS folder's files are included. Sorry I didn't see this earlier.


Attachment 333122
Attachment 333123
Attachment 333124
Attachment 333121

1 more replies
Answer Match 108.36%

Hello sevenforums, Today I installed 8 important updates one failed - "Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2898785)". I use firefox should I ignore the failed update or make sure that it is installed properly so I don't cause future problems. The update is "Important" it says so i the view installed updates.

One of the 8 updates was - "Internet Explorer 11 for Windows 7 for x64-based Systems" I uninstalled IE11 because it messed up my weather desktop gadget, and I didn't plan on using IE11.

I tried the standalone installer for the failed updated and got the "this update is not applicable to your computer" message. The only thing I can think of doing now is using system restore and trying to install the updates again. My antivirus was not disabled during the installation of the updates. Should I disable it? It never caused problems with any of my previous updates.

Thank you for any help.

Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2898785)

Installation date: ‎12/‎10/‎2013 11:46 AM

Installation status: Failed

Error details: Code 80242016

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the asso... Read more

A:Failed IE9 Cumulative Security Update, error 80242016

Sorry - seems your post got lost in the rush!


Please follow the Windows Update Posting Instructions and post the requested data

1 more replies
Answer Match 107.94%

I've haven't been able to install this update 'Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2943357)'
It keeps coming up with an error code 80073712.

I am also getting an error 8004100E when trying to upgrade to Windows 10

Using the SUR tool I got the following log:

A:Security Update Failed Error code 80073712

You have rather a lot of errors there!

Code:
Summary:
Seconds executed: 124
Found 96 errors
CSI Manifest All Zeros Total count: 72
CBS MUM Corrupt Total count: 14
CBS Catalog Corrupt Total count: 10

Unavailable repair files:
winsxs\manifests\amd64_microsoft.transactions.bridge.dtc_b03f5f7f11d50a3a_6.1.7601.22733_none_65085bdd54b4a629.manifest
winsxs\manifests\amd64_wcf-m_sm_ins_rc_dll_31bf3856ad364e35_6.1.7601.22733_none_2795328d79930284.manifest
winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.22733_none_424d323c8e896dad.manifest
winsxs\manifests\amd64_wcf-icardres_dll_vista_31bf3856ad364e35_6.1.7601.18523_none_6f276a738180cba8.manifest
winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.22733_none_5ebf2b63339ef82d.manifest
winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.18523_none_f5ee0756c06c09cd.manifest
winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_en-us_787b5545d9776103.manifest
winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18523_en-us_496526973f1e68f2.manifest
winsxs\manifests\amd64_wcf-m_sm_ins_rc_dll_31bf3856ad364e35_6.1.7601.18523_none_271663c8606d49a2.manifest
winsxs\manifests\amd64_microsoft-windows-wcfcorecomp.resources_31bf3856ad364e35_6.1.7601.22733_en-us_ff634b2369479517.manifest
winsxs\manifests\amd64_wcf-infocard_api_dll_31bf3856ad364e35_6.1.7601.18523_none_02011939c648dcfe.manifest
... Read more

9 more replies
Answer Match 107.94%

I have been getting help from Arc over on the BSOD section of this forum site for a few weeks now. I figured I'd start a thread here about the update troubles I've been experiencing over the past few days as well. There is one update that won't apply no matter what I try. I've run the amalgamated .bat tool posted on this forum and that didn't solve my issue. I will let my logs and screenshots speak for themselves from here, though.

Thanks in advance for any help!

As stated in the title, error code is 80073712. Also, I can't seem to get my CBS logs to upload. I keep getting an internal server error about the resource not being available. The screenshot attached perfectly fine. I will try to either edit this post to add them or add them as a comment.

Attachment 298869

A:Security update failed, error code 80073712

Still can't get the CBS.zip to upload. I will attach a screenshot of the error page. I'll try it again later.

Attachment 298870

8 more replies
Answer Match 105.84%

Failed Cumulative Security Update IE11 Win7 Home Prem SP1 x64; Error 80073712
I've been getting this failed update since the Sept 2015 Cumulative Security Update for Internet Explorer 11, but I use Chrome instead since I can't install the security update. I tried to uninstall IE11, using two methods but that didn't work. The IE11 security update failures began with KB3087038 in Sept 2015 and have continued through KB3104002 released in Dec 2015 . Other Windows 7 updates that come up have been successful, except for the update to Windows 10 which also failed, starting in July 2015. I have run the system update readiness tool (took about 20 minutes) and sfc /scannow tool (took about 15 minutes) - it found some unrepairable components which I am uploading here; and also found a list of 9 CSI Manifest Failed Catalog Check items in the CheckSUR file. Eventually I want to update to Windows 10 but am guessing that I may have to fix these files before the upgrade will work. I have pasted the CheckSur file here for quick reference in case this may help. My CBS log zip file after compression is over 1GB so I am not sure what I should do.
If anyone can help me fix this, I would be very grateful!
Thanks.



sfcdetails.txt

CheckSUR.log

A:Failed Cum Security Update IE11 Home Prem SP1 x64; Error 80073712

Hopefully the problem is easy to solve. The next time that you get the update, right click on it. Then click on hide. You should not be bothered again.
(If the right click does not work try a left click)

4 more replies
Answer Match 95.34%

IE 11 cumulative security update for Windows 7 fails to configure after reboot. It then reverts and restarts. Everything else appears to be operating normally. 
 
This is the only update that fails to configure. Install finishes without error, but it won't configure on the boot. 
 
Tried (not in this order):
   Removed IE 11 and added it back through WIndows update. 
   Reset Windows update components. 
   Downloaded and installed update specifically (KB2909921). 
   Ran the "Fix it" (it says it fixes a few things, but doesn't change the problem)
   Installed update with Trend Micro turned off
   *probably other things I can't recall, because I've been at it for too long. 
 
**I have limited time with this machine, because it is otherwise perfectly functional. 

More replies
Answer Match 94.5%

having problems with the update: code error 80073712

A:cumulative security update failed for IE11 for windows 7 64bit

You have a large number of Manifest file problems.

Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.

2 more replies
Answer Match 88.62%

A couple of weeks ago I got error messages from Security Essentials when restarting a PC (Win7/32, SP1). I could not uninstall the program using the Control Panel, so I used the FixIt-utility from Microsoft.
This made things worse.
I am not able to run Windows Update anymore (error code: 80073712 ? Windows could not search for new updates).
There are no system restore dates going back before I started having the problems two weeks ago.
When running sfc /scannow (as admin) I get the following error message:
Windows Resource Protection could not perform the requested operation.
Tried the same function using the Win 7 (SP1) install disk. Get the following error:
There is a system repair pending which requires reboot to complete.
Restarted several times with the same results.
Since SFC was not working I tried to do a repair install. During the compatibility check I got this message:
Windows needs to be restarted so necessary changes to system files can be made before continuing.
I have tried several reboots and also checked for a pending.xml file. Nothing.
Any suggestions/ideas? It is a standard PC I use for Office apps.

A:Update error 80073712, SFC not working, cannot update Win7

Hello asiaviking and welcome to the forums

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

dism /image:C:\ /cleanup-image /revertpendingactions
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.
Can you also post the requested data please?

Windows Update Posting Instructions

Tom

6 more replies
Answer Match 88.62%

Hi everyone,

I have had this issue since September now and cannot seem to fix it,

The Windows update does not seem to be able to get past KB2943357 or KB2937610.
Worst part is that it attempts to install them every time I shut down resulting in a +20 minute shutdown every time.

- For SURT : i have downloaded and installed the KB947821 twice, first time it found errors, second time it didn't.

- SFC scan : Results are in the CBS.log file
- Windows error codes : 80073712

I use Windows 7 SP1 Home Premium x64

I hope you all can help me, ive been struggling with it for months now.

A:KB2943357 and KB2937610 error code 80073712 failed update

You have some MAJOR corruption.

Code:
Line 349082: 2015-01-05 18:19:25, Info CSI 000008b9 [SR] Repairing 128 (0x0000000000000080) components
Line 349083: 2015-01-05 18:19:25, Info CSI 000008ba [SR] Beginning Verify and Repair transaction
Line 349086: 2015-01-05 18:19:25, Info CSI 000008bc [SR] Cannot repair member file [l:32{16}]"bthprops.cpl.mui" of BTH-USER.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 349089: 2015-01-05 18:19:25, Info CSI 000008be [SR] Cannot repair member file [l:28{14}]"hidbth.inf_loc" of hidbth.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 349092: 2015-01-05 18:19:25, Info CSI 000008c0 [SR] Cannot repair member file [l:12{6}]"ks.inf" of ks.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store... Read more

3 more replies
Answer Match 85.68%

I can't install Cumulative Security Update for IE7 for Windows Vista x64- based Systems (KB969897) and I'm using IE7. Failed Errors found, Code 8007371C . It says Important Update. It says Windows Update encountered an unkown error. Appreciate any help Thank You.

A:Cumulative Security Update error code 8007371C

Download this hotfix from Microsoft Download http://www.microsoft.com/downloads/d...displaylang=en
and install it in safe mode

7 more replies
Answer Match 84.84%

Hey all, I got an ERROR 80070057 For Cumulative Security Update for Internet Explorer 8. There is a screenshot in the attatchment does anyone know how to fix this error?. I found many Vista users on Google having the same problem, no fixes for Windows 7... thanks in advance!.

A:ERROR 80070057 For Cumulative Security Update for Internet Explorer 8

Welcome to Seven Forums voodoochild16. What is the KB# of the specific update. Did other updates work, and only that one fail? A Guy

1 more replies
Answer Match 84.42%

Hello,

For few week, i can't update my windows 7, each try : crash error code 800B0100, 80073712, 8024200D.
At each shut down i have 2 very fast update. It's weird

I did try :
- install System Update Readiness Tool
- Sfcscann: 100% verification Windows Resource Protection did not find any integrity violations.

always the same problems.

Can you help me ?

Thank you

ps: my cbs.zip are too big for upload system:
https://mega.co.nz/#!XI0gCIZL!Hhv6w7..._kFg5e5zredW7Y

A:Win7 home 64bits, Update crash error code 800B0100, 80073712, 8024200D

You have a fair amount of corruption present...
From your CheckSUR log...

Code:
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18512_none_171767cdb1283af4.manifest
winsxs\manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22783_none_c23631e8ada93879.manifest
winsxs\manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18577_none_c1bb644b947fe4f3.manifest
winsxs\manifests\amd64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.22716_none_b94d6a997722cb48.manifest
winsxs\manifests\wow64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.22716_none_c3a214ebab838d43.manifest
winsxs\manifests\amd64_microsoft-windows-ehome-ehskb_31bf3856ad364e35_6.1.7601.18512_none_a8a66f946bf20376.manifest
winsxs\manifests\amd64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22722_none_7b4fe7ac48d9ed38.manifest
winsxs\manifests\wow64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22722_none_85a491fe7d3aaf33.manifest
winsxs\manifests\amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22722_none_7031d29ea7497734.manifest
winsxs\manifests\wow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22722_none_7a867cf0dbaa392f.manifest
winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22722_none_21eae0e4feaeb5d1.manifest
winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22722_none_17963692ca4d... Read more

9 more replies
Answer Match 84.42%

I am unable to install Security update for windows 7 for x64 based system KB3006226. It keeps giving me an error code 80073712. I have tried every suggestion on the Microsoft website and the problem still continues. I have been working on this for a month now. The programs I have used can not find the issue. I am unable to attach my logs to this post. This is the first time I have used this.

A:Security update KB3006226 keeps failing Error code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

1 more replies
Answer Match 82.32%

The Problem:
The July 2016 Cumulative Security Update for IE11 (KB3170106) Update Fails to Install, giving Error code 80073712. All other updates installed successfully.

AFAIK no malware or other suspicious symptoms, besides a random CHKDSK on boot up a few days / week ago, where it had to repair a tonne of file indexes etc. Could be related, otherwise all seems fine.

Operating System:
Windows 7 Ultimate x64 SP1.

Fully updated besides KB3170106 (This update. Fails) and KBs 2952664, 3021917, 3068708 and 3080149, which I have hidden (Just telemetry crap I believe?).

What I've Tried:
? CHKDSK (Now comes back clean). - Log Attached.

? SFC /Scannow (Detects errors, unable to repair). Also tried this from Safe Mode, and the Repair Mode Command Prompt on my Windows Boot disk, same result. - Log Attached.

? System Update Readiness Tool - (Detects errors, unable to repair) - Log Attached.

? Downloading 2 of the updates that errored in SURT, placed them in Windows\CheckSur\packages directory, which fixed two of the error lines, but still many errors left, as well as errors with the .mum and .cat files of those are updates still present. (This one is strange as one of the updates is KB2952664 which I had hidden and NOT installed..). The log I have attached is from a re-run after this one.

? Downloading the KB3170106 update manually - Still errors. (Said successful once, but obv wasn't).

Resources Available:
? Full Admin access to the problem PC
? A separate Windows 7 Pr... Read more

More replies
Answer Match 80.22%

Hello I'm Having Problem Updating My Windows 7 Ultimate into Windows 7 Ultimate SP1


I Tried Using System Update Readiness Tool for Windows 7 (KB947821) [August 2011] But an Error Pops Up


Please HELPP!!

A:Win7 Ultimate Update Failed to Win7 Sp1 Error Code 80073701

It is mostly caused due to corrupt language packs. Can you uninstall all language packs, reboot the PC, and then try to install the service pack again?

2 more replies
Answer Match 78.54%

Please see below:

I have been trying for over more than a week to install this update without luck, like so many others it seems!
At the weekend it completely crashed my machine and I couldn't start Windows at all but I was saved by a Reflect image backup.
Now when it downloads the update it winds it back on startup.
I have been trying to follow guidance on the issue but with no luck and now not sure what I have or haven't done!
The machine is a recent rebuild from scratch, free from nasties and sfc reveals no file issues.
I have a second machine of a similar build and that updated without problem.
Can someone please provide me with some structured help.
I don't seem to be getting automatic notifications when I post on this site, any thoughts to resolve that so that I know when a response has been provided? I will keep coming back to check.
Thanks
Paul
PS just ran the WindowsUpdateDiagnostic tool and got the following but not sure if it's relevant:

A:Failed Cumulative Update KB3194496

If you haven't already try the tutorial below and hope it helps

Fix: KB3194496 (Windows 10 build 14393.222) fails to install

1 more replies
Answer Match 77.7%

Hi friends,
This the first time am having an issues with the update center.
the rest of updates from today (Office 16) were fine.
Once again when am trying to install KB3124263 - am stuck at Getting Windows ready after performing Windows update.
the only way to get rid of it (after 30 min) is to press the RESET button.

Tried sfc /scannow => CBS.Log

......................
2016-01-16 12:41:37, Info CSI 00004f4f [SR] Verify complete
2016-01-16 12:41:37, Info CSI 00004f50 [SR] Repairing 1 components
2016-01-16 12:41:37, Info CSI 00004f51 [SR] Beginning Verify and Repair transaction
2016-01-16 12:41:37, Info CSI 00004f52 Hashes for file member \??\C:\WINDOWS\SysWOW64\opencl.dll do not match actual file [l:10]"opencl.dll" :
Found: {l:32 vWh+Aagi7wmt066CrcoQZCog+Hd1BxBdtaVBb60iWgk=} Expected: {l:32 9rnAnuwzPjMQA7sW63oNAVhckspIngsqJXKYSUeQ5Do=}
2016-01-16 12:41:37, Info CSI 00004f53 [SR] Repairing corrupted file [l:23 ml:24]"\??\C:\WINDOWS\SysWOW64"\[l:10]"opencl.dll" from store
2016-01-16 12:41:37, Info CSI [email protected]/1/16:10:41:37.522 Primitive installers committed for repair
2016-01-16 12:41:37, Info CSI 00004f55 [SR] Repair complete
2016-01-16 12:41:37, Info CSI 00004f56 [SR] Committing transaction
2016-01-16 12:41:37, Info CSI 00004f57 Creating NT transaction (se... Read more

A:KB3124263 - Cumulative Update Failed to Install

Hello

From the CBS log it looks as if the repair was to an opencl.dll file which is not related to a windows update but usually to do with graphics cards such as nVidia cards which change the opencl.dll file.

Have you still got problems trying to install KB3124263? Quite often these problems sort themselves out after a day or two.

0 more replies
Answer Match 77.7%

Hi friends,
This the first time am having an issues with the update center.
the rest of updates from today (Office 16) were fine.
Once again when am trying to install KB3124263 - am stuck at Getting Windows ready after performing Windows update.
the only way to get rid of it (after 30 min) is to press the RESET button.

Tried sfc /scannow => CBS.Log

......................
2016-01-16 12:41:37, Info CSI 00004f4f [SR] Verify complete
2016-01-16 12:41:37, Info CSI 00004f50 [SR] Repairing 1 components
2016-01-16 12:41:37, Info CSI 00004f51 [SR] Beginning Verify and Repair transaction
2016-01-16 12:41:37, Info CSI 00004f52 Hashes for file member \??\C:\WINDOWS\SysWOW64\opencl.dll do not match actual file [l:10]"opencl.dll" :
Found: {l:32 vWh+Aagi7wmt066CrcoQZCog+Hd1BxBdtaVBb60iWgk=} Expected: {l:32 9rnAnuwzPjMQA7sW63oNAVhckspIngsqJXKYSUeQ5Do=}
2016-01-16 12:41:37, Info CSI 00004f53 [SR] Repairing corrupted file [l:23 ml:24]"\??\C:\WINDOWS\SysWOW64"\[l:10]"opencl.dll" from store
2016-01-16 12:41:37, Info CSI [email protected]/1/16:10:41:37.522 Primitive installers committed for repair
2016-01-16 12:41:37, Info CSI 00004f55 [SR] Repair complete
2016-01-16 12:41:37, Info CSI 00004f56 [SR] Committing transaction
2016-01-16 12:41:37, Info CSI 00004f57 Creating NT transaction (se... Read more

A:KB3124263 - Cumulative Update Failed to Install

Hello

From the CBS log it looks as if the repair was to an opencl.dll file which is not related to a windows update but usually to do with graphics cards such as nVidia cards which change the opencl.dll file.

Have you still got problems trying to install KB3124263? Quite often these problems sort themselves out after a day or two.

more replies
Answer Match 76.86%

Now I go to updates and I get this Error can any one help please

Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3176495) - Error 0x80070015

A:Cumulative Update for Windows 10 Version 1607 Failed

Solved

Downloaded this tool
https://support.microsoft.com/en-us/...troubleshooter

go to Settings update Advanced options click Give me update from other Microsoft //////

it worked

1 more replies
Answer Match 76.02%

Hi,
The Cumulative Update for Windows 10 Version 1511 (KB3116900) Failed to Install,
It showed a split second error code on the windows loading screen (The black Screen with windows logo and the loading dots.) and then on the second screen it said windows couldn't install this update, rolling back changes and things and went back to desktop and in Updates the Update is listed as "Failed to Install"

I tried the normal measures of Disable Av and Trouble shoot the Updater.
If any one has any other ways to get this update installed, then please share.
Update : Found out the error code which it shows up

Code:
Fatal error C00000D4 applying update operation 94 of 1912 (iexplorer.exe)

A:Cumulative Update for Windows 10 Version 1511 (KB3116900) Failed.

The same update caused my wifi to be unstable

0 more replies
Answer Match 75.18%

HI all,

Just registered after seeing a similar thread on here to the issue I have.

I have a laptop with 7 Home premium 64 bit SP1 that is up to date with the exception of an IE9 update that refuses to install at all.

Have tried various different methods but to no avail including attempting to remove IE9 and then try a reinstall.

Uninstall hasn't been possible. Any help would be much appreciated.

Attachment 256916

Attachment 256917

A:Win7 64 Update failed Error 9C48

Hello adz76 and welcome to the forums

I've never seen a 9C48 error code from these problems before! Thank you for all of the logs, they are very helpful.

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, Packs.zip and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Open the Packages folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Servicing\Packages

Run the System Update Readiness Tool (SURT) again
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log
You will probably be shown the error code 0x8024200D after performing this fix, if so, please download and install the update from this link. It must be downloaded using Internet Explorer.

Download Cumulative Security Update for Internet Explorer 9 in Windows 7 x64 Edition (KB2675157) from Official Microsoft Download Center

I... Read more

3 more replies
Answer Match 73.5%

Hiya

A remote code execution vulnerability exists in Internet Explorer due to attempts to access previously freed memory when handling script errors in certain situations. An attacker could exploit the vulnerability by constructing a specially crafted Web page. If a user viewed the Web page, the vulnerability could allow remote code execution. An attacker who successfully exploited this vulnerability could take complete control of an affected system.
A remote code execution vulnerability exists in the way Internet Explorer interprets certain DHTML script function calls to incorrectly created elements. An attacker could exploit the vulnerability by constructing a specially crafted Web page that could potentially allow remote code execution if a user viewed the Web page. An attacker who successfully exploited this vulnerability could take complete control of an affected system.
An information disclosure vulnerability exists in Internet Explorer in the way that drag and drop operations are handled in certain situations. An attacker could exploit the vulnerability by constructing a specially crafted Web page that could allow for information disclosure if a user viewed and interacted with the Web page. An attacker who successfully exploited this vulnerability would be able to retrieve files from the Temporary Internet Files (TIF) folder on a user’s system.
An information disclosure vulnerability exists in Internet Explorer in certain scenarios where the path to the cached ... Read more

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Answer Match 73.5%

Hiya

A remote code execution vulnerability in a component of Outlook Express could allow an attacker who sent a Windows Address Book file to a user of an affected system to take complete control of the system.

If a user is logged on with administrative user rights, an attacker who successfully exploited this vulnerability could take complete control of an affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights. Users whose accounts are configured to have fewer user rights on the system could be less affected than users who operate with administrative user rights.

Affected Components:

• Outlook Express 5.5 Service Pack 2 on Microsoft Windows 2000 Service Pack 4
• Outlook Express 6 Service Pack 1 when installed on Microsoft Windows 2000 Service Pack 4
• Outlook Express 6 on Microsoft Windows XP Service Pack 2
• Outlook Express 6 on Microsoft Windows XP Professional x64 Edition
• Outlook Express 6 on Microsoft Windows Server 2003 and Microsoft Windows Server 2003 Service Pack 1
• Outlook Express 6 on Microsoft Windows Server 2003 x64 Edition
• Outlook Express 6 on Microsoft Windows Server 2003 for Itanium-based Systems and Microsoft Windows Server 2003 with SP1 for Itanium-based Systems

http://www.microsoft.com/technet/security/Bulletin/MS06-076.mspx

Regards

eddie
 

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Answer Match 73.5%

Clients desktop is running Windows 7 Enterprise 32-bit.
Trend Antivirus installed.
All other updates will apply, only SP1 fails.
using administrator acount

Service Pack 1 failed to install on this desktop and I first ran Malwarebytes to check for a virus or trojans, scan came back clean.

I then ran the System Update Readiness Tool and it found 60 errors but all of these missing files are game files, which are never installed on these workstations.

After the tool finished I rebooted and tried to run the update and received the following error: "Windows could not search for new updates. Code 8007007E: Windows Update encountered an unknown error".

Ran the system file checker with the scannow switch and then reran the system update readiness tool and rebooted each time.

I also ran the Windows Update components tool and am still getting the Windows update encountered an unknown error message.

Any ideas ? Thanks for any assistance.
Joe

A:Windows 7 SP1 install failed ~ error 80073712

You could....

* Clean out the temporary files.
Start > Run > %temp% > ok > Organize > Select all.> Organize >Delete > You may be asked to
"Try again" or " Skip"

I suggest rebooting after each of the steps below.

* Install the latest version of the Windows Update Agent...
How to obtain the latest version of the Windows Update Agent to help manage updates on a computer

* Run the System Update Readiness Tool:
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

* Try SP1 again.
If it doesn't work you might have to do a complete nuke i.e. a clean install.

Clean Install Windows 7

* Just as a FYI >
I believe the following still applies.

Free unlimited installation and compatibility support is available
for issues related to Windows 7 Service Packs:
Note: Availability of chat, phone or e-mail support differs depending on your geographic location.
Some issues may require more advanced support for which there may be a charge: https://support.microsoft.com/oas/de...direct=1&sd=gn

4 more replies
Answer Match 72.66%

I noticed upon boot up 8.1 put up a Windows update notice so I went to the store and only saw some app updates. Went to the Update site and saw the security update Cumulative Security Update for Internet Explorer 11 for Windows 8.1 Preview for x64-based Systems (KB2870699)

Download size: 27.3 MB
You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
MS13-069: Cumulative security update for Internet Explorer: September 10, 2013

Help and Support:
Microsoft Support
It downloads and installs to about the 90% mark and fails. Googling the code brings up old Vista threads. Anyone else get this to work?

A:8.1 Preview security Update Failure # 80073712

So I thought I had the answer when I found this page: Error Code 0x80073712 occurs in Windows Update or Microsoft Update
Running DISM.exe /Online /Cleanup-image /Scanhealth finished with no problem. But running DISM.exe /Online /Cleanup-image /Restorehealth fails as you can see in the screen shot above.

The log file shows several of these Temp file failures:

25, Info DISM DISM Provider Store: PID=4332 TID=2072 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2013-09-26 02:01:25, Info DISM DISM Provider Store: PID=4332 TID=2072 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2013-09-26 02:01:25, Info DISM DISM Provider Store: PID=4332 TID=2072 Loading Provider from location C:\Users\Dad\AppData\Local\Temp\EAC6B280-93BC-4976-A96D-9F004ECE96A0\Wow64provider.dll - CDISMProviderStore::Internal_GetProvider
2013-09-26 02:01:25, Warning DISM DISM Provider Store: PID=4332 TID=2072 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)
2013-09-26 02:01:25, Warning DISM DISM Provider Store: PID=4332 TID=2072 Failed to Load the provider: C:\Users\Dad\AppData\Local\Temp\EAC6B280-93BC-4976-A96D-9F004ECE96A0\Wow64provider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002)

I'm wondering... Read more

1 more replies
Answer Match 72.66%

Dear support forum boards.
we have got lots of users in our business were this update fails but it also takes down all of the other updates that are due with it, is anyone else having the problem
KB3124275
https://technet.microsoft.com/en-us/.../ms16-001.aspx

A:Cumulative Security Update for Internet Explorer (3124903)

I have KB3124275 on two system without any problems.

Windows 7.64 Pro/SP-1 and Home Premium/64-SP-1. Both use I.E. 11.

What business are you in?

1 more replies
Answer Match 72.66%

I contacted MS tech support Wednesday and the support tech was unable to resolve the issue after deleting my update logs and running some utility software. The case was escalated Yesterday, the level two tech indicated that some services were corrupted and just initiated a repair install. I just completed the repair install with all the updates and the issue is still not resolved. My update that keeps failing is also called cumulative security update for internet explorer 11 for windows 7 64-bit (KB3038314)

A:cumulative security update for internet explorer 11 for windows 7

As ThrashZone and Ex_Brit commented: hide them and be done with the annoyance.

2 more replies
Answer Match 72.66%

I can't get the Cumulative Security Update for Internet Explorer 11 (KB3038314) to install. I keep getting an error that is 80092004.

Is there a workaround for this issue?

A:Cumulative Security Update for Internet Explorer 11 (KB3038314)

I'm having the same problem on my notebook.

9 more replies
Answer Match 72.66%

Cumulative Security Update for Internet Explorer 7 for Windows XP (KB942615)

The above update keeps failing when I try to install it. Have waited a few days in between in case it was corrupt and had to be fixed. Still no joy. Is it just my laptop or is anyone else having this issue?

Thanks,
 

A:Unable to install latest IE Cumulative Security Update

7 more replies
Answer Match 72.66%

Cumulative Security Update for Internet Explorer 10 for Windows 8 (KB2838727) isn't working very well on my laptop.
On installing this, after rebooting I'm a stuck on blue screen saying that the PC has encountered an error and needs to restart. It also shows an error code like 0xc000021a. While that message is displayed, a percentage meter goes to 100 and the PC is automatically rebooted.

Then it tries to diagnose and repair but fails and says that the PC could not be repaired and a Srt log file is saved.

Then the only thing which saves me is going to the Advanced Options within that recovery mode and restoring a system point.
Can someone help me on this? What exactly in this update is crashing my PC?

I had opened a similar thread in the BSODs category of the website, but now that I have realized that it's more related to a Windows Update I'm opening a thread here.

Thanks.

Regards,
Abhishek Sharma

A:Cumulative Security Update (KB2838727) causing crashes

You might want to check this link: KB2838727 and KB2845533 gives error code: 80073712 - Microsoft Community

4 more replies
Answer Match 72.66%

Hiya

Sticking this one in here, for a week

This is two fold:

A vulnerability exists in ISA Server 2000 because of the way that it handles malformed HTTP requests. An attacker could exploit the vulnerability by constructing a malicious HTTP request that could potentially allow an attacker to poison the cache of the affected ISA server. As a result, the attacker could either bypass content restrictions and access content that they would normally not have access to or they could cause users to be directed to unexpected content. Additionally, an attacker could use this in combination with a separate Cross Site Scripting vulnerability to obtain sensitive information such as logon credentials.

An elevation of privilege vulnerability exists in ISA Server 2000 that could allow an attacker who successfully exploited this vulnerability to create a NetBIOS connection with an ISA Server by utilizing the NetBIOS (all) predefined packet filter. The attacker would be limited to services that use the NetBIOS protocol running on the affected ISA Server.

Affected Software:

• Microsoft Internet Security and Acceleration (ISA) Server 2000 Service Pack 2
Note The following software programs include ISA Server 2000. Customers who use these software programs should install the provided ISA Server 2000 security update.
• Microsoft Small Business Server 2000
• Microsoft Small Business Server 2003 Premium Edition


http://www.microsoft.com/technet/security/Bulletin/MS05-034.mspx

Rega... Read more

A:Cumulative Security Update for ISA Server 2000 (899753)

unsticking now
 

1 more replies
Answer Match 71.82%

Hi,

I was recently having problems with my computer, esp quicktime and some plug-ins. I kept getting buffer overrun errors.

I finally decided that it would be best if I ran trend house micro, and this is the error I got.

I went to the microsoft web page and I was confused on what and what not I should download.



(MS07-016) Cumulative Security Update for Internet Explorer (928090)

Transfering more information about this vulnerability...
An error occured while trying to retrieve more information about this vulnerability. There is currently no more information available.
(CVE-2006-4697, CVE-2007-4697) COM Object Instantiation Memory Corruption Vulnerability A remote code execution vulnerability exists in the way Internet E...
More information about this vulnerability and its elimination.
Affected programs and services: Microsoft Internet Explorer 6.0 (Microsoft Windows Server 2003)
Microsoft Windows 2000 Server Service Pack 4
Microsoft Windows Server 2003
Microsoft Windows XP Service Pack 2
Microsoft Windows Server 2003 for Itanium-based Systems
Microsoft Internet Explorer 6 Service Pack 1 (Microsoft Windows 2000 Service Pack 4)
Microsoft Internet Explorer 6 for Microsoft Windows XP Service Pack 2
Microsoft Windows XP Professional x64 Edition
Microsoft Windows Server 2003 Service Pack 1
Microsoft Windows Server 2003 with SP1 for Itanium-based Systems
Microsoft Windows Server 2003 x64 Edition
Microsoft Internet Explorer 6.0 (Microsoft Window... Read more

A:(MS07-016) Cumulative Security Update for Internet Explorer (928090)

Hello Qwertyrow and welcome to TSF, maybe I'm missing something but what exactly is the error that you're receiving. Is it a BSOD, Stop error? Please be as precise as possible.

6 more replies
Answer Match 71.82%

Hi,

I am having problems installing the update in the subject cited as I keep getting the message below, even after repeated attempts:.

"The Version of Internet Explorer You Have Installed Does Not Match The Update You Are Trying To Install"

( You may also view the screen shot attached )

And the IE7 setup version Ihave is

IE7-WindowsXP-x86-enu , File Version 6.2.29.0

Coudl someone help me with the installation of the security update?

Thanks

A:Cumulative Security Update for Internet Explorer 7 for Windows XP (KB963027)

Try to manually install/reinstall IE 7, reboot, and run update.

2 more replies
Answer Match 71.82%

Okay I just had my son build me a new coimputer and installed my windows xp pro on it and downloaded sp3 everything went fine and then I got a messge that I had an update to install whic is the title of this thread and it fails and gives me an error code. Whats going on and what do I need to do to fix this. Your help would be appreciated very much.

A:Cumulative Security Update for Internet Explorer 7 for Windows XP (KB961260

YOu have to post here the exact error message and associated code when the update fails so that someone can look it up for you on the MS website or on google and suggest solutions to resolve the issue. Also take a look at the section "how to obtain help and support..." on this website.

1 more replies
Answer Match 71.4%

This appears to be a language pack error. Failed to update error 00000002 What is that even mean? I typed in this error code here and get no matched results 130 views so far and no one has any idea? HeLp? And thank you!

A:Security Update for Microsoft .NET Framework 1.1 SP1 Failed error 2

try to disable the firewall, check if there is any other security software , you should not have more than 1 security software. email me if the problem persist again

3 more replies
Answer Match 70.98%

Recent (Oct 15th) huge number of security updates, caused grief on 32bit Vista SP2 which I have narrowed down to the IE8 Cumulative Security Update by a process of elimination re-applying patchsets & testing the box.

With IE8 cumaltive security, in Stage 3 of "Configuring Update" it seems to be stuck at 0%, the chime occurs, but after a while the screen blanks, and the hardware resets a little later causing a reboot.

Updated ATI Radeon Video driver to latest has been to no avail; the machine seems solid in use and is also running Linux (and updated an old install with 10 months of patches) perfectly. Checking BIOS & drivers are up to date hasn't turned anything up, and the box and install generally solid. I tried booting with 'Safe options' to configure the update, but that did not help, so it would appear unlikely the resets are a driver issue.

Whilst I have the system back through system restore to checkpoint before the update, and have now hidden this patch, this leaves me with an insecure IE8.

1) Can I report the problem with the update anywhere?
2) Could I obtain smaller patchsets to find the likely culprit?
3) Can I downgrade IE8 to IE7?

Obviously I can use FF-3.5 for normal browsing, but some Windows programs & sites try to force use of IE, so the security issue does matter. This has caused much inconvenience and time, to a relatively tech savvy user, so one would hope a cumumaltive patch becomes available which does not have t... Read more

A:Solved: Windows Cumulative Security Update IE8 - Causes Reboot during stage 3 configu

14 more replies
Answer Match 70.98%

Cumulative Security Update for Internet Explorer 9 for Windows Vista (KB2559049)
Installation date: ‎18/‎08/‎2011 10:08
Installation status: Failed
Error details: Code 80070005
Update type: Important
Security issues have been identified that could allow an attacker to compromise a system that is running Microsoft Internet Explorer and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this item, you may have to restart your computer.
More information:
http://go.microsoft.com/fwlink/?LinkID=221946
Help and Support:
Microsoft Support

Why o why is Microsoft so slapdash with its updates. The error code I am getting covers everything under the sun and offers no solutions to the problem.
I am so fed up following so many leads from its advice pages but can never get to resolving the problem. Is there anyone anywhere that has overcome this problem.
I am running Windows Vista Home Premium 32bit IE9.0.1

Thanks

A:Cumulative Security Update for Internet Explorer 9 for Windows Vista (KB2559049)

I can't help as I would also like to know the answer, but I can reassure you that you are not the only one with this problem.

2 more replies
Answer Match 70.14%

hello guys, my laptop wont install this latest update by microsoft, it has tryed about twenty times now, Can anyone help.

windows vista premium.
 

A:Solved: Cumulative Security Update for ActiveX Killbits for Windows Vista (KB973346)

8 more replies
Answer Match 69.72%

Hi,

I am having some issues with my windows update. It will not update at all. I am also unable to update my internet explorer.

Any help is appreciated. Please see attached logs and below code

Thanks

Regards




Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-FYVQB
Windows Product Key Hash: BiGPTnEmebjLKyvsFO9OMYyy/gc=
Windows Product ID: 55041-008-1336017-86675
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {3AD4711B-834B-4D8B-A7D1-D1E6DF23B036}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA ... Read more

A:Windows Update Issue - Error 80073712 will not update

Hello habeeb786 and welcome to the forums

Could you follow the instructions here please:

Windows Update Posting Instructions

Tom

5 more replies
Answer Match 69.72%

I have an Acer Aspire Ethos laptop running Windows 7 Ultimate x64. SP1 is installed according to system properties (came installed).

Windows update was working fine until maybe June or May of this year.

I have tried a number of hotfixes, several microsoft fixit (automatic normal and aggressive runs), the sfc /scannow in admin CMD mode, and also uninstalled the last ten or so updates. I have also deleted the contents of the /Downloaded Installation Files/ within C:/Windows but that also did not fix the error.

Have also tried disabling my antivirus but that did not change anything, windows update will not self-update at all.

Nothing seems to work. Please help.

Below see a typical update attempt from the log (repeats almost every other day more or less the same.






Quote:
2012-08-27 13:31:58:097 1088 162c AU ## START ## AU: Search for updates
2012-08-27 13:31:58:097 1088 162c AU #########
2012-08-27 13:31:58:103 1088 162c AU <<## SUBMITTED ## AU: Search for updates [CallId = {DC5A4D0A-1B62-43F8-ABF1-BED8250E87B9}]
2012-08-27 13:31:58:580 1088 13d0 Agent *************
2012-08-27 13:31:58:580 1088 13d0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-08-27 13:31:58:580 1088 13d0 Agent *********
2012-08-27 13:31:58:580 1088 13d0 Agent * Online = Yes; Ignore download priority = No
2012-08-27 13:31:58:580 1088 13d0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=... Read more

A:Windows Update Self-update Fail Error 80073712

agreed. I am facing a similar problem as you. Help

2 more replies
Answer Match 68.88%

Using a new Toshiba laptop.  Win 7 pro. Apparently it's never installed any MS updates since I got it about 6 months ago. I've tried all of the various troubleshooting items that MS suggests, but to no avail.
 
It's also done wonky things, like refusing to acknowledge me as the administrative user, and not being able to find the DVD drive (even tho the device manager says everything is ok.)
 
Other than reinstalling the ISO file, can anyone help me with this?

A:Win update error msg 80073712

Below is some possible help from Microsoft.
 
http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/how-to-fix-error-code-80073712-windows-component/29102eca-67ff-4724-837a-74289ec37498

1 more replies
Answer Match 68.88%

Windows update will NOT update security update KB2813347 and gives me error 80073712. Ran MSE and NO virus. Tried the link to get more info from Microsoft site. Followed all instructions. Tried system recovery, tried system readiness tool, tried the 'fix it' button on troubleshooting page, tried to manually install it. It just WILL NOT install no matter what. When online my computer will freeze and get lines across the screen kind of like what a tv would do. I have to manually turn it off. I have W7 Home Premium. I don't know what else to do.
 

A:W7 update error 80073712

16 more replies
Answer Match 68.04%

I know this is a PC forum, but I am at a loss other than calling Microsoft for this update problem that has been ongoing for almost a year now, so I'm hoping you can help. This 2008 R2 SP1 server fails to install any updates anymore. It used to be hit or miss, some would install and others wouldn't, but then it started failing on pretty much all updates, including just trying to update the Windows update components. The error code is 80073712. I want to send you the WindowsUpdate.log file along with the results of the checksur utility when I last ran it in May, but I'm currently getting an error when trying to upload the attachment to this ticket - 500 - Internal server error. Please let me know if there is another way to get the logs to you.

Just so you know, I haven't ran the checksur since May, but there isn't a newer version available, and it came back with the same results as the previous tool always did. Just 2 things that it finds, but never fixes. I thought maybe I could find them in the registry of another machine and copy them over, but that didn't work, the values were the same in the registry of both machines. I have also ran the sfc scan in the past and it doesn't find any problems. Below is the text of the checksur log in case I can't get the attachments to you today:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-05-19 12:50
Checking Windows Servicing Packages
Checking Package Mani... Read more

A:Windows Update Error 80073712

I just noticed the file size limit for a zip is 8MB. My CBS.zip was 13MB. There were 5 cbspersist_.cab files all with dates in August. I will moved a couple out to get my filesize down. Let me know if you need the other cab files and I will upload them separately.

9 more replies
Answer Match 68.04%

Hi All,

I am new to this forum and facing issues with windows updates. I have windows 7 ultimate 32 bit and the windows update are failing with error 80073712.

As per the steps defined in the forum, below are my details:
1. System Update Readiness Tool (SURT): I ran "Windows6.1-KB947821-v32-x86.msu" . looks like it ran successfully. gave no errors. Attaching the logs for your review.

2. SFC Scan: ran SFC as an admin and its failing with "Windows Resource Protection could not perform the requested operation."

3. Windows Update Error Codes: screenshot attached.

4. Log collection: All logs attached.

Plz let me know if you need additional information. Thanks for looking.

A:Windows Update error 80073712

From your CheckSUR log...

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
This probably indicates a major corruption of the COMPONENTS registry hive.
Have you attempted a System Restore back a few days??


I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

7 more replies
Answer Match 68.04%

Hello all

I was just about to apply an update (KB2993651) 1.8mb. Dated on the 27th of Aug.

Only to receive this message with the following error code 80073712.

I did try the sfc /scannow

Verifcation 100% complete.
Windows Resource did not find any intergrity violation.

But still I am unable to update

What would my next move be?

Thank you.

A:80073712 Windows Error Update

Hello Swizz,

You have most of this covered but could you post everything thats missing from the instructions here:
Windows Update Posting Instructions

Mainly, running SURT (step 1 in above link)

9 more replies
Answer Match 68.04%

hello guys..it's my first post..
i tried to update my vista to sp1 from windows update, and after 13% came that error message (code 80073712)
i tried to install from stand alone too, it still didnt work,,error code 800....
i already disable my antivir, didnt make any changes
i read the artikel from "http://support.microsoft.com/kb/947366" , but still didnt get it..
anyone,,please help
tengkiu...

More replies
Answer Match 68.04%

Windows 7 Ultimate 64 SP1
I?m getting Windows Update error 80073712
I ran the System Update Readiness Tool?did not fix the problem
I ran the Windows Update Diagnostic?did not fix the problem
I ran the Microsoft MrFixIt?It says it found the problem and fixed it but when I check I still have the problem whether I reboot or not.
I ran sfc /scannow?I get Windows Resource Protection could not perform the requested operation (yes, I ran as administrator)
I ran System Restore going back as far as I could...did not fix the problem
I tried using my Windows 7 install DVD but after checking compatibility it tells me: Your current version of Windows is more recent than the version you are trying to upgrade to. Windows cannot complete the upgrade.
I tried to deinstall the Windows 7 Service Pack 1 but because of this windows update error it says I?ve never ran Windows Update so it does not show the Windows 7 Service Pack 1 to deinstall.

What do I do now?

A:Windows Update error 80073712

an interesting error in the CheckSUR report...

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002

According to the CBS log, you've had this problem for some time...

Code:
2013-06-05 08:11:37, Error CSI [email protected]/6/5:14:11:37.378 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-06-05 08:11:39, Info CBS NonStart: Failed to get store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

2013-07-01 15:09:08, Error CBS Failed to get offline CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-08-18 09:30:03, Error CSI [email protected]/8/18:15:30:03.524 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-08-18 09:30:03, Info CBS Failed to get CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-08-18 09:30:03, Error CBS Failed to initialize store parameters with boot drive: and windows directory: [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-08-18 09:31:29, Info CSI 0000000a No store version format f... Read more

9 more replies
Answer Match 68.04%

Windows update is getting error 80073712 when trying to search for updates.

I followed the instructions and here is the result of the CBS directory.

A:Windows Update error 80073712

CheckSUR shows these problems...

Code:
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_5fe7b2baacf3da43.manifest
winsxs\manifests\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_bc064e3e65514b79.manifest
I'll post a fix protocol a little later.

5 more replies
Answer Match 68.04%

1. System Update Readiness Tool (SURT)
Installation Complete I attached the CBS folder
2. SFC Scan
C:\Windows\system32>SFC /scannow
Beginning system scan. This process will take some time.
Windows Resource Protection could not perform the requested operation.

3. Windows Update Error Codes
Error(s) found:
Code 80073712 Windows Update encountered an unknown error.

Tried Microsoft Fix it and Windows Update Readiness tool.
This is my CheckSUR.log any help would be greatly appreciated.

A:Windows Update Error:80073712

Please provide all the information requested in the
Windows Update Posting Instructions

9 more replies
Answer Match 68.04%

Recently my laptop has had an issue with Windows Update. I'm getting the error code 80073712. I've run the Windows Update Troubleshooter but it cannot fix the issue. I've run the system update readiness tool, and it installs "Hotfix for Windows (KB947821), but it hasn't helped my issue. I've tried sfc /scannow, but I get the message "Windows Resource Protection could not perform the requested operation"

Previously, I had tried to run a couple tools I found somewhere called "Reset_Windows_Update_History" and "Reset_Windows_Update_Full" but they didn't seem to help either. I cannot remember where these came from.

I've attached my CBS logs and screenshots of the error in Windows Update, and the dialog box that comes up after I run the Windows Update Troubleshooter.

Thanks in advance,
Mike

A:Windows Update Error 80073712

Did they come from this site maybe? Otherwise look here: Windows Update - Reset

3 more replies
Answer Match 68.04%

For the past few days Windows update has continued to fail.
I feel like Ive tried everything to resolve this and from what I can gather my only option is to reinstall Windows. But then I spotted this
Windows Update Error 80073712
and thought maybe there was hope.....

I removed YAC, ran Avast and Malwarebytes. Removed a few things along the way.
I have run the SURT and sfc scan a number of times.
I found some corrupt files - tcpmon.ini, utc.app.json, telemetry.ASM-WindowsDefault.json
I replaced tcpmon.ini with a clean version from another computer and gather from other forums that the other two can be ignored for now.

And last night I reset Windows Update components (https://support.microsoft.com/en-us/kb/971058) which looked like it had worked but sadly not.

I've gone round a few circles.....any help would be greatly appreciated

I have attached a compressed CBS.log - the CBS folder seems too large to attach

Cheers
Johnson

A:Windows Update error 80073712

Any one got anything on this one? I see quite a few others with the same error number but not sure if it's the same cause.

5 more replies
Answer Match 68.04%

Hello,

I am having trouble with Windows Update on my computer. One update refuses to be installed. Error code is 80073712 (ERROR_SXS_COMPONENT_STORE_CORRUPT).

I've downloaded and executed checkSUR tool and the generated log file is attached. Looks like I have a corrupted manifest file. Anyone knows how to fix it?

Thank you,

Jo?o Pedro

A:Windows update error 80073712

Code:
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.22705_none_607b179c68f2dba6.manifest
I'll post a fix later for you.

4 more replies
Answer Match 68.04%

I get this error when trying to install SP1 update for Win 7 HP x64.

A:Windows Update Error 80073712

The CheckSUR log shows the following summary...

Code:
Summary:
Seconds executed: 640
Found 166 errors
Fixed 160 errors
CSI Manifest Missing Total count: 4
Fixed: CSI Manifest Missing. Total count: 4
CSI Manifest and S256H Do Not Match Total count: 1
CSI Missing Component Key Total count: 6
Fixed: CSI Missing Component Key. Total count: 6
CSI Missing Pinned Component Key Total count: 6
Fixed: CSI Missing Pinned Component Key. Total count: 6
CSI Missing Deployment Key Total count: 2
CSI Missing Identity Total count: 23
Fixed: CSI Missing Identity. Total count: 23
CSI Corrupt Identity Total count: 4
Fixed: CSI Corrupt Identity. Total count: 4
CSI Missing C Mark Total count: 31
Fixed: CSI Missing C Mark. Total count: 31
CSI C Mark Deployment Missing Total count: 2
CSI Located Replacement: Invalid (S256H) Total count: 13
CSI F Mark Value Wrong Total count: 1
Fixed: CSI F Mark Value Wrong. Total count: 1
CSI F Mark Missing Total count: 91
Fixed: CSI F Mark Missing. Total count: 91
CBS Registry Error Total count: 1
Unavailable repair files:
winsxs\manifests\amd64_system.data.oracleclient_b77a5c561934e089_6.1.7600.16385_none_800ff37184f818a9.manifest
There are a large variety of errors there - much more than we normally see. It makes me wonder what could have caused them all.
I suspect that the root cause is a problem with RAM.
You need to test your RAM with MemTest86+ - RAM - Test with Memtest86+ - run at least 3 full passes... Read more

3 more replies
Answer Match 68.04%

Hey guys I am trying to download/update the 'windows 7 service pack 1 for X64 -based Systems (KB976932) and I can't download it.

What do i do?

Thanks

A:Update error code 80073712

Suggest that you read about it at Windows Update error 80073712, if you haven't done it already.

Good luck.

1 more replies
Answer Match 68.04%

its always doing this.....i have a toshiba laptop with windows vista home premium and....i want to upgrade to vista sp2 but the error: 80073712 keeps coming...and im stuck on sp1, which makes some programs crash...please help
 

A:windows update error 80073712

16 more replies
Answer Match 68.04%

Windows updates have been failing for months now. Error code 80073712 is the most common error code and the one I got when I tried updating today. Sometimes there have been other error codes as well but yesterday I tried running every fixit type program I could find reference to in the Microsoft Windows 7 suite and perhaps they have helped a bit. sfs/scannow ran with no errors. I attach a CBS zip file although I created it just before running the dates again so I hope it is ok. I see this error had come up a lot in the past and has been solved with help but couldn't see recent posts on it.

Well it seems the CBS.zip file is not attached because when I try to attach it I get a message saying there is a security token missing and to contact the (forum I assume) administrator. I have done so and await a reply from him.

Any help greatly appreciated.

A:Windows Update error 80073712

Security token missing? That's a new one on me!
Try uploading the files to a fileshare site (OneDrive or DropBox preferably) - then post a link to them in your reply.

9 more replies
Answer Match 68.04%

My Win 7 PC kept re-installing the same updates over and over. When I looked at the update history, it looked like several updates failed, and then a few days later the five new updates (they came after the ones that failed) started reinstalling themselves over and over. I tried several troubleshooting steps found on various message boards (including all steps at the following: Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2) , and now I can't even see my update history any more.

When I go to Windows update, it still gives error 80073712.

Ran SURT - prompted me to install Hotfix KB 947821, which I did.

sfc /scannow -- Windows Resource Protection could not perform the requested operation

Can't get sfc to run in safe mode either.

I tried repair install of W7SP1 from disk, but it gets to the step where it tries to download updates and then fails saying it needs to download updates and cannot.

Can anyone help me?

A:Windows cannot update - Error 80073712

First time I've ever seen that error in a CheckSUR log!...

Code:
Checking Component Store
(f) CSI Missing Root Key 0x00000002 HKLM\Components\CanonicalData\Deployments
I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

7 more replies
Answer Match 68.04%

I get the following message when I try to run windows Update:

"Install new Windows Update software"

When I hit install now, i get error 80073712

Upon running Windows Update readiness tool checksur.log shows 6 unfixed errors...

I have tried resetting the WU system, to no avail.. (reset_windows_update_full.bat)
SystemRestore is not really an option, this problem is an issue since a while...

sfc /scannow returns

Cannot repair member file [l:24{12}]"sdengin2.dll" of Microsoft-Windows-SafeDocs-Main, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

How can I fix this w/o a reinstall?

Kind regards,

Maurice
---------------------------------
System Info:

Windows 7 Professional (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United States)
Installed: 10/27/2011 10:55:53 AM

Board: Gigabyte Technology Co., Ltd. Z68X-UD3H-B3
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. F12 03/20/2012

3.30 gigahertz Intel Core i5-2500K

16368 Megabytes Usable Installed Memory

NVIDIA GeForce 9500 GT [Display adapter]

c: (NTFS on drive 0) 578.22 GB 433.69 GB free


Dual boot with Linux Mint

A:Windows Update error 80073712 - how to fix...

Tried this:

Go to Administrative Tools/Services, and stop the Windows Update service. Then go to the folder c:/Windows/SoftwareDistribution and delete all of the files and folders. Then go back to Services and restart the Windows Update service which will recreate all of those folders again. Then manually run the Update Service and everything should work.

No difference...

9 more replies
Answer Match 68.04%

Hi,

When I try to manually run Windows Update I get the following error: Windows Could not search for new updates (Screenshot attached).

I have Update set to run each night, the same three updates run, two install and one fails. (screenshot attached)

I have downloaded and run the SURT for my system.

I have tried to run sfc / scannow but get the following error: Windows Resource Protection could not perform the requested operation.

I have attached the log files.

I've previously tried the Microsoft Fixit Tool (no success) and have tried to Repair Windows from the disk (aborts while trying to download the latest updates)

Any information would be greatly appreciated.

A:Windows Update error 80073712

I don't recall ever seeing this error in the CheckSUR log

(f) CSI Unable to Query Store Version 0x00000002

but it relates to this error in the CBS log
NonStart: Failed to get store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
and
Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)

It's highly likely that the only solution is going to be a repair install - and possibly even a clean install.

This problem has been present since at least November - so a System Restore is not a good idea.

Back up your data to external storage, and then attempt a repair install.

Repair Install

1 more replies
Answer Match 68.04%

Hello!

Sorry if its inappropriate for the forum but it seems that it should be. I'm experiencing the problem with Windows Server 2008 R2. The error code for update is 80073712 and my checkSUR logs are attached.

It seems that the problem is exactly the case described at the end of the following thread
Error 0x800b0100 when installing KB2727528 and/or KB2761217

I guess a package for IE10 hyphenation and spelling is required. Where can I find it?

A:Update error code 80073712

false positives! [SOLVED] Windows update fails to install KB2809289 with error 80073712 - Page 2 - Sysnative Forums

9 more replies
Answer Match 68.04%

Hi , I have Windows update Error 80073712 ( i try to install KB2790113 and KB2726535 )

I try Microsoft Fix it , I try Windows Update Reset Component ( batch and manually ) .

I search for the Pendingfile.xml (some thread i read) but i dont find it ( I show hidden files )

When i try the SFC /Scannow I got a message they have some files cannot be repair .

Here the CheckSUR log

I cannot paste the log here they are too long so here the pastebin

CBS LOG - Pastebin.com

I dont know how to repair this files or replace , i hope someone will can help me
I scan for virus and spyware and get off all nasty thing found (toolbar )

I Have a Windows 7 Home Premimum 64 bit , SSD for primary HardDrive , I7 2630QM

Thanks in advance and sorry for my english

A:Windows update Error 80073712

Hi - and welcome

That's a lot of problems!
I make it 53 for a first fix - and almost certainly more to come later.

This will take some time - and may not work at the end because of other factors which the CheckSUR tool doesn't cover.

Back in about an hour, if I'm lucky - tomorrow, if not.

9 more replies
Answer Match 68.04%

I have a Dell laptop running Win 7 Pro SP1 with MS updates current thru 5/31/2013. When I run Update I get an Error Code 80073712. Checking on this code, it seems to be related to a corrupt Registry (most likely in my case), so a Repair Install seems to be indicated.

Everything else is working fine, and I'm reluctant to go thru the hassle. Is there a workaround for MS Update, i.e., a way to download and install the updates manually?

Thanks -

A:Update Error Code 80073712

Hello Ausearch, and welcome to Seven Forums.

For that error number, see if this below may be able to help.

Error Code 0x80073712 occurs in Windows Update or Microsoft Update

9 more replies
Answer Match 68.04%

Hi,

I've had this update error going on for a few months. Eventually I ended up hiding the update, but whenever new updates are available it re-includes itself. When that happens, it ends up making the new updates fail and I have to delete my catroot directory in order for the updates to work.

For this one update pest, I've tried doing all of the options to fix it that I've found through Google. I can't remember all of them at the moment, but mostly involved using the HotFix software and the MS Check tools.

Here's the error:
Code 80073712

For...

Code:
Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2925418)

Download size: 34.7 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/kb/2925418

Help and Support:
http://support.microsoft.com
I've tried rolling back IE11 to IE10 in order to re-download IE11, but that gives an error too.

Any suggestions on how I can fix this? Let me know what other information is needed.

Win7 Home Premium 64-Bit

A:Update Error Code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

9 more replies
Answer Match 68.04%

I was searching an update when immediately goes to a red X. Readiness tool don't work. Bottom 2 get green. None of the Microsoft forums give a specific solution. SFC scanner won't work, Windows Resource Protection can't perform.

A:Windows 7 Update Error 80073712

G'day wolfsxs997, and to BC.
 
The update you were searching.....was it KB2919355   ??

31 more replies
Answer Match 68.04%

Hello all,

I am new to the forums so just want to say a quick hello and please excuse my lack of prior involvement.

I have been having this 80073712 update error when trying to update windows. Two files in particular are failing to install: KB2446710 and KB2478662 which I assume are playing a part. I have tried to install these from Microsoft's website without any success.

I have attached the CBS file.

I would be extremely grateful if anybody could kindly provide me with some much needed assistance, it would be extremely appreciated.

A:Windows Update Error: 80073712

CheckSUR appears to have crashed - without reporting what crashed it...

This appears to be the root problem...

Code:
2015-02-27 18:11:28, Info CSI 0000000a Component store has dirty flag; cannot create transactions against it at this time.
2015-02-27 18:11:28, Error CSI [email protected]/2/27:18:11:28.557 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_transact.cpp(3070): Store corruption detected in function CCSDirect::CreateTransaction expression: 0
RegistryCorruption on resource [40]"\Registry\Machine\COMPONENTS\\StoreDirty"[gle=0x80004005]
2015-02-27 18:11:29, Error CSI 0000000c (F) HRESULT_FROM_WIN32(14098) #234# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80073712]
2015-02-27 18:11:29, Error CSI 0000000d (F) HRESULT_FROM_WIN32(14098) #232# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22 (0x00000016), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80073712]
2015-02-27 18:11:29, Error CSI 0000000e (F) HRESULT_FROM_WIN32(14098) #231# 1768616 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0)
[gle=0x80073712]
2015-02-27 18:11:29, Info CBS Scavenge: Failed to commit scavenging of CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-02-27 18:11:29, Info CSI [email protected]/2/27:18:11:29.939 ... Read more

5 more replies
Answer Match 68.04%

Hi!

Working on a client's computer and SP1 update gives error 80073712. After going through diagnostic steps, I have determined that

I am in need a specific .manifest file from the winsxs\manifests folder. This one:
x86_wpf-presentationframework_31bf3856ad364e35_6.1.7600.20658_none_6f09c362d04c8f64.manifest

I have run CheckSUR and the log says this is the file that it's having trouble with (CSI Zero Length) replacing. So I will place it in the CheckSUR temp folder, re-run CheckSUR and I should be good to go. I just need that specific file!

Can someone see if they have this file and share it with me? Thanks!

A:Windows Update SP1 error 80073712

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)


I will NOT answer request for specific files, on the simple basis that well over 50% are misguided.

1 more replies
Answer Match 68.04%

Hi,
i'm getting error 80073712 in windows update.
ran sfc /scannow with no problem found
ran CheckSUR and the log shows some problems with 18 manifests
can you please help me with this?

thanks

A:Windows Update Error 80073712

Here's the errors from the CheckSUR log...

Code:
Summary:
Seconds executed: 1269
Found 18 errors
CSI Manifest All Zeros Total count: 18

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_en-us_2b6abab786297fc7.manifest
winsxs\manifests\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7600.320_es-es_84ed48236adf37d2.manifest
winsxs\manifests\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.320_en-us_3cc2c1c213d77748.manifest
winsxs\manifests\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7600.320_el-gr_84c742d96aefa2f6.manifest
winsxs\manifests\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000.manifest
winsxs\manifests\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.320_he-il_23653c46ed3f803d.manifest
winsxs\manifests\amd64_microsoft-windows-windowsupdate-adm_31bf3856ad364e35_7.6.7600.320_none_92880415bab4fe68.manifest
winsxs\manifests\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_pt-pt_2de8c0a7f24ced42.manifest
winsxs\manifests\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_he-il_120d353c5f9188bc.manifest
winsxs\manifests\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.320_es-es_3c8e1ea613fe68ed.manifest
winsxs\manifests\amd64_microsoft-windows-w..ient... Read more

6 more replies
Answer Match 68.04%

Hi, I am running Windows 7 Ultimate x64 and I am getting error 80073712 when running Windows Update.


I've tried SURT and SFC scan without success.
Here is my CBS file: Attachment 361062

Any help is appreciated.
Thanks!

A:Windows 7 Update error 80073712

Here's the important bits from the CheckSUR.log file...

Code:
Checking Component Store
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_sr-..-cs_def48d6b183741e5
(f) CSI Payload File Missing 0x00000000 fileinfo.sys amd64_microsoft-windows-fileinfominifilter_31bf3856ad364e35_6.1.7600.16385_none_32a9eccc4afed9ba
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_sk-sk_4058ef209e44cbba
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_sl-si_3f6b10d89edede9d
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_ru-ru_a13dea73a92ad990
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_nb-no_12e978dfe001d01b
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_nl-nl_1128c41de12dd9f0
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_lv-lv_ceef922ff982b0ec
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_lt-lt_ce2223ab... Read more

9 more replies
Answer Match 68.04%

Hi, my lap top won't check for windows updates - I get unknown error message 80073712. Can anyone help please? Thanks.

A:Windows Update Error 80073712

Hi and welcome to TSF please read through here http://forums.techarena.in/windows-update/758930.htm

1 more replies
Answer Match 68.04%

Just like described at Update Error Code 80073712, I'm getting 80073712 error when installing 2 updates: KB3038314 and KB3045999. I have Win7 Home Premium 64-Bit

Please help.

A:Update Error Code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

9 more replies
Answer Match 68.04%

Hello, friends !
I've recently had a problem when I tried to update Windows 7 Professional SP1 32bit on my office computer - no name which is licenced by the way. I have it 2 years already but i've never had such a problem till a month ago. When I tried to update it, I've got a note that I have to install an update to Windows update so I can carry on. I agreed & after I clicked -install- it gave me an error code 80073712.
I've tried with sfc /scannow and I've got the CBS log in the attachment and Microsoft Fixit & Windows Update system readiness tool didn't do anything ! Please, help.

A:Windows update error 80073712

CheckSUR shows the following problems...

Code:
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.256_en-us_9852e82be747a35b.manifest
winsxs\manifests\x86_microsoft-windows-w..date-adm.deployment_31bf3856ad364e35_7.6.7600.256_none_cfe0878a82b8f8cb.manifest
... as well as a number of missing payload files.

SFC shows the following problems...

Code:
Line 2249: 2014-10-04 17:05:22, Info CSI 00000248 [SR] Beginning Verify and Repair transaction
Line 2250: 2014-10-04 17:05:22, Info CSI 00000249 [SR] Cannot repair member file [l:24{12}]"lsi_sas2.inf" of lsi_sas2.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
Line 2251: 2014-10-04 17:05:22, Info CSI 0000024a [SR] Cannot repair member file [l:24{12}]"lsi_sas2.sys" of lsi_sas2.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
Line 2252: 2014-10-04 17:05:22, Info CSI 0000024b [SR] Cannot repair member file [l:32{16}]"lsi_scsi.inf_... Read more

9 more replies
Answer Match 68.04%

Hello,

I'm hoping this awesome community might help me fix some Windows Update Errors that have been plaguing me for several months. There are 5 updates which will never install, Error Code is 80073712. I've run the Update Readiness tool and sfc to no avail. My restart button has the little "Updates" icon overlay, though restarting never resolves anything and it always comes back afterwards.

Log files are included, although for now I have not included some .cab files which blew up the zip file out of proportions.

Thanks in advance and here's hoping!

A:Windows Update Error 80073712

I've gone ahead and ran SFCfix as well, logs attached.

9 more replies
Answer Match 68.04%

I've tried a hundred times and this update will not install.
Once it reboots and, it says reverting changes and reboots again. I've tried sfc /scannow, and the SURT.

Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2976627)

Installation date: ‎16/‎08/‎2014 11:45 PM

Installation status: Failed

Error details: Code 8007054F

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
MS14-051: Cumulative security update for Internet Explorer: August 12, 2014

Help and Support:
Microsoft Support

A:Cumulative Security IE11 KB2976627 won't install error 8007054F

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

9 more replies
Answer Match 68.04%

I tried two times to update, but without any success (many updates before passed without a problem). At the end PC reported that there is a problem and showed for a short time a blue window with the error code and a link to a support. But time was too short to note it and I don't know where to find this report. Is it possible to find it?

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Answer Match 67.62%

Hello,

I've been pulling my hair out and hoping somebody can help me!

I've run sfc /scannow and SUR on my Windows 7 Professional x64 machine. I've also tried installing the update manually (everything with admin privileges of course). Whatever I do, I can't get the little blighter to install and, over months, I've been seeing gigabytes of logs files being generated which is what led me to here!

I can see in the log file there are errors, and I'm hoping some wizard on here can work their magic and help me! I hope I've included everything in the attachments that's needed. I had to delete one or two files as they were massive, and no amount of compression would get them on here.

Thank you!

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Answer Match 67.62%

http://www.bleepingcomputer.com/forums/t/536436/windows-7-update-error-80073712/page-2
 
I have discovered that my Windows Update is refusing to search comes up with red x. I turned off System restore after Anti virus program detected win32 trojan virus. Programs of HP stopped working. Windows updates refuses to search. SFC scanner resource refuses to perform in both normal/safe modes.
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16866
Run by Namastang at 3:14:34 on 2014-06-03
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3003.1485 [GMT -7:00]
.
AV: Avira Desktop *Enabled/Updated* {4D041356-F94D-285F-8768-AAE50FA36859}
SP: Avira Desktop *Enabled/Updated* {F665F2B2-DF77-27D1-BDD8-9197742422E4}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
... Read more

A:Windows 7 Update error code 80073712

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Answer Match 67.62%

Hello, I think I tried everything including all the standard windows fix-its, DISM, using the "stand-alone" installer (just keeps saying "unpacking installers" and never finishes, but nothing seems to work.

I ran the "SFC" and have posted the file below.

I'd rather not have to reset everything, as I have quite a few files which might get lost.

Any help would be most appreciated ! Thanks !sfcdetails.txt

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Answer Match 67.62%

Originaly I had the same 3 updates continually installing everytime I logged on. They were sucessful in update history but kept comming back. I ran the system rediness tool, but it didn't help. I ran the microsoft fix it soultions for windows update normal then aggressive. Now I get this error while checking for updates. I tried to run sfc /scannow and then sfc /verifyonly but get the following error: windows resource protection could not perform the required operation. I also tried to install the latest service pack got the following error: error_sxs_componet_store_corrupt(0x80073712).
When I look at programs->installed updates nothing listed, also when I look at programs->turn on/off windows features nothing listed.
Thanks for the response.

A:Windows update not working error 80073712

Service pack update problems are difficult to solve. Do you have your win 7 DVD?Your system readiness tool log should be hereC:\Windows\Logs\CBS\CheckSUR.log Post the contents of the log

6 more replies
Answer Match 67.62%

Hello, Running Windows 7 Ultimate, SP1.  This update, kb3083710, continues to fail.  I get error code 80073712.  Have tried windows update trouble shooter and system readiness tool, and manually installing, none of these solutions work.  
Any help would be greatly appreciated, thanks!
My checksur log gives me the following;
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-11-10 09:48

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest Failed Catalog Check
0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.2.9600.17633_none_cdc7f623e943beee.manifest
x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.2.9600.17633_none_cdc7f623e943beee

(f) CSI Manifest Failed Catalog Check
0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-ielowutil_31bf3856ad364e35_11.2.9600.17633_none_8c9a57f0cdfa48d6.manifest
x86_microsoft-windows-ie-ielowutil_31bf3856ad364e35_11.2.9600.17633_none_8c9a57f0cdfa48d6

(f) CSI Manifest Failed Catalog Check
0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17633_none_5e61ee6653dd5b13.manifest
x86_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17633_none_5e61ee6653dd5b13

(f) CSI Manifest Failed Catalog Check
0x00000000 winsxs\M... Read more

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Answer Match 67.62%

I was trying to upgrade to windows 8 Pro on my Lenovo G580, as I got my student license from my University. There started the problem, when trying to upgrade from the DVD (burnt ISO) the upgrade immediately sends "Setup failed to initialize the startup folder" error.

So after few searches, I found on lenovo website that I need to install all important updates first. That's where I found another problem, which is my thread about. I tried so many methods until I found this forum.

Few other problems I ran through while trying to fix it alone:
Updating seems like stuck at 0KB total, 0%, and returns the same error after a while.
Can't enter safe mode from F8, it gets stuck at some CPNP file while loading. However, I can enter the safe mode by choosing Safe Boot from Msconfig and restarting the system.
Running CHKDSK from CMD [Admin] gave "F Parameter not specified, running in read-only mode", and then runs normally.
Tried to download and install updates alone, they all fail when trying to install.
One of the times where the update readiness tool was running, my pc encountered BSoD. And once when I was scanning with malwarebytes.
SFC Scannow command scan returns that no violations in integrations where found.
Note: I just ran the SURT, it said installation successful after a while of running it!

Thanks in advance,

Rahmani

A:Windows 7 Update Fail, Error 80073712

Try to running chkdsk /r and sfc /scannow.
SFC /SCANNOW Command - System File Checker

9 more replies
Answer Match 67.62%

Hi,

I'm trying to apply the update KB3020369 but it always gives me the error 80073712.

I tried to fix it with the Fixit tool from Windows and the System Update Readiness tool but they didn't solve the problem. I have also used the System File Checker to repair damaged Windows files (the first time I used it, it found an error > CBS.log, the last time it didn't find anything).

I attach you an image from the CheckSUR.

Thank you in advance for your time.

A:Windows Update Error 80073712 with KB3020369

One of your problems is likely to be the number of Language packs you have installed.
MS recommend a maximum of 10 MUI Language packs be installed.

You have a large number of Missing Component Keys - I'm not an expert on these, so I'm going to call in the cavalry for this one.

Ignore this - wrong thread!

9 more replies
Answer Match 67.62%

When I run Windows update I get the error 80073712. I also am getting errors when running the SFC scan. Says that it found errors but could not repair them. Attaching CBS log for review. I have tried to repair and do what I can but it is time to ask for help. Any help is greatly appreciated and thank you in advance!

A:Windows update failing error 80073712

I have run the System Update Readiness Tool (SURT) and still getting same result.

9 more replies
Answer Match 67.62%

Hi Guys,

I've recently been having this update error code which i cant find out how to fix.
i have already run the sfc /scannow that has said nothing that has been disturbed, and also installed system update readiness tool for x64 "Windows6.1-KB947821-v34-x64.msu" was the file not sure if there are other versions, but after doing those it hasnt helped so i thought someone would know how to fix this.

i have attached my logs if they are required.

thanks in advance

A:Windows Update error Code 80073712

You have these problems showing in the CheckSUR scan...

Code:
Summary:
Seconds executed: 340
Found 127 errors
CSI Manifest Failed Catalog Check Total count: 1
CSI Payload File Missing Total count: 116
CBS MUM Corrupt Total count: 10

Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_11.2.9600.17914_none_1630a909a76a65d6.manifest
servicing\packages\Package_104_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_105_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_106_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_107_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_108_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_51_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_52_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_54_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_79_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB3072630_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_104_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_105_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_106_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_107_for_KB3067505~31bf3... Read more

9 more replies
Answer Match 67.62%

Hi,

I am not able to check for updates.

When I attempted to run SFC, I got a message "Windows Resource Protection could not perform
the requested operation".

Please help!

Attachment 364331

A:Windows update error code 80073712

This is likely te source of your problem...

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
... from the CheckSUR.log file.

Your CBS data is very old- the latest date in the log file is 18 May!!


Open Event Viewer

click on theWindows logs entry in the left pane to expand it.

Now click on theApplication entry - wait while it loads.

Click on 'File'in the menu bar and select Save...

Save the file asAppevt.evtx

Repeat for theSystem log

then zip both,and upload them.

4 more replies
Answer Match 67.62%

When I try to seek for updates in Windows Update, I get the error code 80073712. I have tried many solutions, like the System Update Readiness Tool from the microsoft website, but nothing helped.

A:Windows Update error code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

7 more replies
Answer Match 67.62%

Hello,

I honestly don't know how long Windows Update has been like this on my system, I only noticed just the other day when trying to install Visual Studio Community 2015.

The error code for the update is: 80073712



The behavior of Windows Update is the same every time I open it after leaving it alone for a while:

1. I open Windows Update. It tells me there are some updates I should install (10 important, 2 optional).

2. I click Install updates. It takes about 30 seconds, then I see "The updates were successfully installed" with a green check and everything. Cool.

3. I close it then re-open Windows Update. Now says "Check for updates for your computer" with a red X. Not as cool.

4. I click Check for updates. About 10-20 seconds later it says "Windows could not search for new updates" and shows the error code 80073712.

5. I close the window and can repeat from step 1 indefinitely.



- I downloaded and installed the System Update Readiness Tool already.

- Running sfc /scannow in elevated command prompt simply shows Windows Resource Protection could not perform the requested operation. Nothing in the CBS log. Zip file of CBS folder (C:\Windows\logs\CBS) attached below.

CBS.zip

-It may help to know I have Service Pack 1 of Windows 7.



Help would be much appreciated. I would like to install several programs that seem to require a more updated version of Windows. Let me know if you need anything else from... Read more

A:Windows Update Error Code 80073712

Hi Xombifier,
Have you used a clean up utility, or registry cleaner.
Can you also
Check Windows update i would like to to know when you last successfully updated.?
and if you have a restore point prior to that date.
Roy

2 more replies
Answer Match 67.62%

Hey Everyone, new member here!

I've been reading this forum for years, but never had the need to ask a question myself until now... I'm hoping anyone can help me figure out what the heck is

wrong with my computer... I simply CANNOT use Microsoft Update! This has been the case for about a year I think, and I have never found a solution to it

and I have tried everything I read online and nothing will fix it....

Details:
- Windows 7 Home Premium 64bit
- Sony Vaio VPCF127FX (3 years old)
- Bitdefender Total Security 2013
- Disabled windows firewall/anti-virus/defender
Problems:
- When trying to 'check for updates', I always get this error:
And error occured while checking for new updates for your computer. Error(s) Found: Code 80073712
- Cannot Install Internet Explorer 9!!
Things I've tried:
- My computer cannot run/execute SFC utility in prompt. It always gives this error:
Windows Resource Protection could not perform the requested operation.
- I've tried Microsoft Fix it and it finds no problems
- I've tried the latest 'System Update and Readiness Tool'
- I'm confident it has nothing to do with bitdefender. Even so, I've disabled it and removed it to see if it was an issue and this problem is the same.

- Checking Windows Event Logs Gives This information:
Version=1
EventType=WindowsUpdateFailure
EventTime=130086362343763871
Consent=1
UploadTime=130086362344075871
ReportIdentifier=b749991f-94ce-11e2-8a62-544249158cdf
Response.BucketId=720737087
Response.BucketTable=5
R... Read more

A:Windows Update Error - 80073712 (For Over A Year!)

have you tried running SFC from safe mode. I never run it in normal mode.

6 more replies
Answer Match 67.62%

Hi guys,

I am a new comer here. I am Indonesian so I hope you guys could understand my english.

So I am trying to update my windows but it keeps failing and reporting me with error code 80073712

I try to run the sfc /scannow but it doesn't work. It says:

"Windows Resource Protection could not perform the requested operation."

I try to run the Windows Update Readiness Tool Windows6.1 KB976932, it does not work.

The txt files at %windir%\logs\cbs\checkSUR.log reporting this:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-27 18:33

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Missing Root Key 0x00000002 HKLM\Components\CanonicalData\Deployments

Summary:
Seconds executed: 44
Found 1 errors
CSI Missing Root Key Total count: 1

What does that mean? How to fix this thing?

Finally, I keep on searching for the fixes but some sites telling me to just do a repair install of my windows 7.

I try to do it, but somehow it doesn't want to continuing the process

"Setup can't continue. Restart computer and restart setup. When prompt try selecting getting latest installation updates"

FYI, i got my Windows 7 free copy from my campus, it called Dreamsparks or something likethat.

I hope any ... Read more

A:Windows Update Fail Error 80073712

The CheckSUR error is a fairly major one! Unless we get lucky, the chances are that you'll have to do a repair install to fix this.


I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

4 more replies
Answer Match 67.62%

Hello,

I am working on a friends laptop and I am running into a wall. I am hoping someone here could possibly help me. To begin this is an HP Pavilion dv6 laptop running Windows 7 Home Premium 64Bit. The issue I am having is that I cannot run Windows Update no matter what I try. Initially I was receiving error 80004005 when running Install Update, but after SURT the error changed to 80073712. Both errors directed me to the same solutions and nothing seems to work.

I had been looking for answers and found these forums which directed me to Windows Update Posting Instructions. I went through all the steps and am still experiencing the same error 80073712 when attempting Windows Update.

Log and Screen Shot

Thank you to anyone willing to help because I am just flat out lost. =)

Don

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Answer Match 67.62%

Hi,

I've had this update issue going on for few weeks: Code 80073712.
Log files are attached.
Thank you.

Kind regards,

A:Windows update error code 80073712

Here's the errors from the CheckSUR...

Code:
Unavailable repair files:
servicing\packages\Package_1_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_4_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_4_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2978120_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2978120_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_1_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_2_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_2_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_4_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_4_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2978120_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2978120_SP1~31bf3856ad364e35... Read more

7 more replies