Tech Problem Aggregator

Windows 7 update failures and configuration issues.

Q: Windows 7 update failures and configuration issues.


I have an Acer netbook running windows 7 starter...for several days each time I close the laptop there are updates that attempt to install but fails to do so for some reason...there are also issues of configuration,seemingly every time I start the laptop.

I have read the uploader tool page but before going through this process would like to ask why the laptop fails to update ? ...I recently got rid of any microsoft office programs...does this have anything to do with the failure to update ?

below are the updates that have failed several times ... sorry but the image is very small !

A: Windows 7 update failures and configuration issues.

It`s a couple of days since I posted the above but the updating failure continues...I`ve no idea if the failure is caused by this laptop not in fact having the required internal programs to ensure the updates are accepted...something is obviously not right.

edit ti add...maybe the laptop just doesn`t need these updates...?

1 more replies
Answer Match 63.84%

My Surface Pro (1st generation) is running Windows 10 and I have it set to update Windows automatically. It's been doing that fine. Recently though I noticed that it always offers me 'Update and shut down' instead of just 'Shut down'. So I let it update. Next time I use the machine and come to shut it down, it makes me update again. And while it's updating, it certainly looks like it's trying to update rather than just shutting down.
According to my Windows Update history, the last successful update was on 15th September. But it's listing no update failures either, which is suspicious.
Anyone got any ideas?

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Answer Match 62.16%

After reading all the threads I am hoping help for my problem is close at hand.
Somehow my Win 7 update has gotten corrupted where the updates do not install.
I used the Win 7 Readiness tool and (attached log file) reviewed the log.
Is there a known (easy) method to resolve the issues it reports.

A:Windows 7 Update failures

I suggest running this
SFC /SCANNOW Command - System File Checker

Then manually downloading and reinstalling the service pack.
Use Internet explorer for this even if you normally use a different web browser.

9 more replies
Answer Match 62.16%

Without change to my settings, I started to get persistent update failures for my 5740 HP printer. How do I stop this from happening?
Here are the messages.
? Hewlett-Packard - Enterprise WSD Multi-Function Printer, Multi-Function Printer, Other hardware - Null Print - HP Officejet 5740 series - Error 0x8024200
? HP - Enterprise WSD Multi-Function Printer, Multi-Function Printer, Other hardware - Null Fax - HP Officejet 5740 series - Error 0x8007049

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Answer Match 62.16%

I have a dell laptop,1.73GHZ,  with win 7, 2.5GB ram, 500gb hdd. 32 bit.
I am trying to update IE9 to IE11. I have tried it about 6 times and it always fails. other
updates work fine.
I have used windows "fixit programs" to try and fix it. I used the windows update fix and the
install new programs fix but they fail too. My computer is pretty clean. I use antivirus and
antimalware software to keep it clean, Im out of things to do. Help.

A:Windows update failures

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

38 more replies
Answer Match 62.16%

I've got a new problem within the last three days. Windows update had failed on the last two PC's that I"ve setup. One is a Dell Dell system and the other I've reformatted and reloaded Windows on in preparation for redeployment.

On both systems, I've gone to Windows update and downloaded updates. They appear to download OK, but the fail to install. Have looked at logs and tried to get the systems to allow the download again, but they think the updates are still there. At one time we we renamed the folders were the temporary files for the updates reside so they downloaded again, but they failed to install a second time.

This is a strange one because there are no error messages or numbers in the log so don't know where to go for a solution or why. This happened on both PC's after a successful update to Windows XP Service Pack 3. On both PC's I was able to go to the download site and download and install IE 7.0 successfully.

Does any one have any ideas on what might have happened in the last few days with MS to result in this inability to download and install? I've followed the same steps numerous times as late as ten days ago very successfully.

Thanks for your help, Judy

A:Windows Update Failures

Copy and paste the following to Notepad and save as UpdaterFix.bat then double click it:

regsvr32 /s wuapi.dll
regsvr32 /s wuaueng1.dll
regsvr32 /s wuaueng.dll
regsvr32 /s wucltui.dll
regsvr32 /s wups2.dll
regsvr32 /s wups.dll
regsvr32 /s wuweb.dll

Please advise of your progress.

4 more replies
Answer Match 62.16%

Hello, I haven't posted in some time and I need help. Windows Updates for Windows 7 Pro have failed since August 16, 2012. It attempts to update upon every shutdown and reboot. When booting back up, it indicates that Windows Update failed to install updates and restores to previous configuration. I've tried to uncheck every update in the history of updates and when I exit the dialog box and reopen it, all individual updates are checked again! I've attempted to do a system restore to the day before the problem started (Aug. 15, 2012) yet the restore fails with the following error dialog "Windows Restore failed to replace the file (C:/windows) with it's original copy from the restore point, an unspecified error occurred during system restore (0x80071a90)? I'm at a loss. Is it possible to uninstall all updates from Microsoft back to the point at which the problem started? What's going on with system restore? I tried going back to Aug. 12 where the updated were successful and restore from there yet I get the same message. Is it possible to repair using the Windows 7 Pro install disk? I also tried running the Microsoft Fix PC app. It didn't fix the problem. Dose anyone have a clue how to uninstall the updates (if they even installed as the dialog indicated update failure). The first update to fail was Security Update for Windows 7 x64 based systems (KB2712808)
I appreciate the assistance.

A:Windows Update Failures

Try installing the (failed) updates one at a time. You may have to restart after each one.

Start - All Programs - Windows Update. It will probably give a list; if not do a "check for updates." Then un-select all but one and try to install that one.

3 more replies
Answer Match 62.16%

I originally posted this 01/01/08, and have edited it since then. Windows Update troubles continue to be a frequent subject posted on this forum. I've suggested that it merits a "sticky" because of the frequency, but apparrently it does not.

There are a number of things that can break Windows Update in XP, including performing a repair/reinstall. Some are also having issues after installing Service Pack 3. For a quick fix, do this:

Open Notepad and copy/paste the following text:

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 atl.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 wups2.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml2.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll
regsvr32 Softpub.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll

Save the file to your desktop as UpdatesFix.cmd (you'll have to click the "Save As Type... dropdown and select "All Files" before you click the Save button).

Some of these dll files can take a bit to get reregistered. If you use the /s switch in the script, as some suggest, you might think that the thing has hung or stopped responding, because that switch silences any feedback from the script itself. I don't use the /s switch, because I want to know just what's going on.

If you'd rather not try the batch file, you can enter each line in the Run box one at a time and click OK after each one.
... Read more

A:Fix Windows Update Failures

How do I prevent windows update from updating the Nvidia driver and utterly destroying it.

3 more replies
Answer Match 62.16%

Update for Windows 7 for x64 based  systems KB3095649 Failed - How do I determine the reason?  KB3102810 also Failed!
Definition Update for Microsoft Securities Essentials KB2310138 Failed.  How can I determie the reason for this failures?

A:Windows Update Failures

Does it show an error code?

7 more replies
Answer Match 62.16%

Hi Forum board,
is it just me or does every other IT support find the annoying when windows updates gives the message of "failure configuring windows updates reverting changes do not turn off your computer" why cant Microsoft just make it so if one of two windows updates failures it just reverts them and not the other load so you have to look at a laptop reverting changes for hours on end, and you can just fix the problematic updates and not have to go back over the other load that installed just fine.

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Answer Match 62.16%

I've been trying to update to insider build 14342. My system shuts down and reboots normally for the update, but after the spinning cursor, I see what appears to be a command prompt on a blue screen flash briefly, then what appears to be the normal progress dialog for the update flashes for a split second before my machine reboots back to the welcome screen. I tried the steps involving shutting down the WU and related services, renaming SoftwareDistribution and catroot2 and bringing the services back up. I also tried the downloadable windows update troubleshooter and the built in troubleshooter, which both detect that "Service registration is missing or corrupt". The built-in troubleshooter says it fixes the problem, but it keeps coming back up when run again.

After trying this, windows update started giving me errors 0x8007007a and 0x8000ffff, but rebooting and trying to update a couple more times got past that, but I still end up with my system rebooting immediately after the install starts as per my initial problem. Any help would be appreciated.

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Answer Match 62.16%


I am running Win 7 Pro x64 on an HP Elite 7100 and have been having persistent issues with update failures - most updates fail and a few succeed but with no apparent pattern.

Running the System Update Readiness tool produced the attached log file. From what I glean it suggests that some elements of an earlier update (KB2443685) are corrupt.

I would be grateful for any help/suggestions to fix this issue.


A:Windows Update failures

Hello Nick, and welcome to the Seven Forums!

Well done on uploading that log file.

I am sorry to hear that you are having problems. If all goes well, then this *shouldn't* be too hard to fix. I shall create a special fix, just for your computer (to repair just those corrupt files) and show you how to use it.

Unfortunately, I am currently at work, and I can't create this fix while at work, but it is nearly the end of the day

Please give me just a few more hours, and I will be back with further instructions.

Please just hang on for a little while longer for me!


9 more replies
Answer Match 62.16%

Everyday Windows tries to run 4 updates and they all fail, including this morning. So far, 13 updates have failed beginning on 4/27. They are; KB2515325, KB2522422, KB2492386 and KB982018. Anyone else having this problem? I am running Windows 7 x(64) Professional. I have no idea how to proceed, is there an MS contact available?

Hope someone can help.............Ralph

A:13 Failures to update Windows 7 x64 Pro

Do you have the SP1 update installed and Net framework updated and Visual C+ redistributable? Have you hidden any updates?

8 more replies
Answer Match 62.16%

For the last several days, Windows Update has been failing to update my Office 2003 products.

I do already have the "Validation Tool" that Windows Update installs, and all of my software has legal, valid installations.

The following Updates all are Failing to install:
- Update for Microsoft Office Outlook 2003 Junk Email Filter (KB975958)
- Office 2003 Service Pack 3 (SP3)
- Update for Office 2003 (KB907417)

These all fail to install with an Error Code of 0x80070643.

Thank You, Microsoft, for this helpful, plain-English-language explanation of what went wrong! ;-)

Well, looking up "Error Code 0x80070643" using Google yielded this result:
You receive error code 0x80070643 or error code 0x643 when you use the Windows Update or Microsoft Update Web sites to install updates

This looked promising, but the way that they described to add entries to the Registry didn't work on my system, I had to use 'regedit' to do it manually.

Near the bottom of the Microsoft web page, it also had a link to this:
How to Enable Windows Installer Logging in Windows XP

What this new page described also did not work in my system, as far as finding the results of the Windows Installer logging that is turned on by the new Registry entries.

Fortunately, I already know how to find the System Logs in Windows XP, by using:
Start --> Administrative Tools --> Computer Management

So, I was able to (manually) create the log files (actually, Comm... Read more

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Answer Match 61.74%

For info:

When troubleshooting another issue, I looked through my Event Viewer logs. Under setup, I found an error indicating an update had failed to install.

(The Windows update "Hotfix for Windows (KB954708)" could not be installed because of an error: 2149842966 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\Program Files\Common Files\Windows Live\.cache\9cd6e45f1c9e616\Windows6.0-KB954708-x86.msu" /quiet /norestart ")

In the WU update history, there was no indication of any failed update. I installed the KB from the MS web site and it installed nicely.

So, it it seems that lack of listings of failed updates in Windows Update is no bullet proof indication no installation failed.

A:Windows Update not always recognising failures

Very True i have an update that i have installed numerous times and it is still listed in windows update.

2 more replies
Answer Match 61.74%

I am an IT pro, 35 years building, fixing and programming, and I am less than pleased with Microsoft and Windows 7 updates. Or perhaps the better wording would be lack of updates.
I've been working on a friends Acer laptop for the past 4 days now. Some strange issues so we decided to restore from the Windows backup image. Note, this is not the Acer image, all of that was lost a few years back. This image was taken from a full format,
fresh install of 7 Home Premium, which had basic drivers and several windows updates.
After restoring the image, it was impossible to get WU to get anything, it would sit there and spin for hours on end. All of the usual tricks were tried, various "fixit" and manual editing (turn off services, clear catalogues, register DLL's etc...
Nothing worked. It was then discovered that there was bad ram, which was replaced. All other hardware diagnostics passed.
The image was again restored, and WU ran again for 10 hours and got nothing. At that point, a full format of the drive was done again, 7 was installed (licensed and registered), no drivers or other software was installed. There are no errors in device manager,
nothing is missing or flagged as bad. The "install updates for Office and other..." was enabled, and WU was run again.
It has now been 12 hours... and nothing. Just spins away like forever. The router log does show the connection to the update site. No issues with internet connectivity, and the connection is via ... Read more

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Answer Match 61.74%

Everytime I shutdown Windows 7 keeps trying to install the same two following updates but fails:

Security Update for the 2007 Microsoft Office System (KB976321)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB981726)

I keep getting the same error code for each install failure: 646

I have made sure the firewall is set correctly and I have also tried to install in safe mode as well.

Any suggestions as to how to get these to install or at least clear the Windows Update so that it quits trying to install these two updates?


A:Same two repetative Windows Update failures

Go to this site and down load the updates (just enter the KB number in search).
Then install them locally after they download.

Microsoft Download Center

2 more replies
Answer Match 61.74%

As you probably know by now I just did a fresh install of my Win XP Home lol Everything is running smoothly except that the Microsoft Update keeps failing whenever I try to download and install the updates it shows are available. It didn't do that when I first finished reinstalling my OS so I don't think the installation of Win is the problem.

When I ran the update (from the website), it showed a list of all of the available updates. The first one it suggested to install was Service Pack 3. I did. It finished up, restarted, then I went back into the updates again to continue installing the additional elements available and they won't install.

I select them (I've even tried them one at a time), I click review and install, the window pops up, they download and the progress bar fills, then it shows the installation and the progress bar fills, then the summary pops up and it says, "the following were not installed" and it's always whatever I chose.

Could the SP3 be the issue since that's the one thing that downloaded and installed fine and then nothing else after it? Should I uninstall it?

I didn't reinstall previous packs because when that one came up it said it included all of the previous packs. Should I not trust that and just go back to install each service pack and hot fix individually?

Thanks again lol

A:[SOLVED] Windows Update Failures

Give this a try:

There are a number of things that can break Windows Update in Windows XP, including performing a repair/reinstall. For a fix, try these next steps:

Open Notepad or WordPad and copy/paste the following text:

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 atl.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 wups2.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml2.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll

Save the file to your desktop as UpdatesFix.cmd (you'll have to click the "Save As Type…. Dropdown arrow on the right of the selection window and select "All Files" before you click the Save button).

If you'd rather not try the batch file, you can enter each line in the Run box one at a time and click OK after each one.

Double-click the UpdatesFix.cmd file; a command window will open, and you'll see a series of dialogue boxes saying DLLRegisterServer in *.dll succeeded. Click OK to step through the process.
Once all the dll's have been successfully reregistered visit the Windows Update site and try the Windows updates again to see if it works correctly.
Often you will have to download and install Windows Installer 3.1 and the Windows Genuine Advantage tool before you can download any more updates.
Windows Installer 3.1
Redistributable (v2) For Windows 2000 Service Pack 3; Windows 2000 Service Pack 4; Windows Server 2003; Windows XP; W... Read more

2 more replies
Answer Match 60.9%

Hi there.

I just recently bought asus notebook x550C i3 processor,had been working fine for a week. Then lost connection to Internet went to update and restart as updates were needing to be done. After appearing to complete the updates, it then said failure configuring updates, reverting changes do not turn off. It has now been on this screen for 3 hours. I have tried shutting down but when re opens it lands back on same page, with the loop going round and round. I have tried f9, as another forum said that should get me to menu to restore factory settings but that does not work, neither does windows key and r!

i am tempted just to take it back to tesco where I bought it and get new one unless someone can come up with a suggestion in next 12 hours?

appreciate your help.

A:Asus laptop windows 8 update failures.

Depending on how many updates to begin with reverting changes on failure can take a long time. Let it do its thing, it will accomplish and finish.

1 more replies
Answer Match 60.9%

I have been working two Windows 7 x64 update failures. After jumping through a hoop or two turning off the avast service, I have tried to update these packages after a clean boot and still failed. I have run the SRUT and SFC a few times each (interlaced, one after the other) before zipping up the CBS you see here.
Here are the two items and their error code information. Attached is the file after removing all 5 cabs to fit under 8 mb.

Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2977629)
Installation date: ?10/?6/?2014 8:03 AM
Installation status: Failed
Error details: Code C004F01F
Update type: Important

Update for Windows 7 for x64-based Systems (KB2977728)
Installation date: ?10/?6/?2014 7:56 AM
Installation status: Failed
Error details: Code 800B0100
Update type: Recommended
Thank you for your time and assistance. Hopefully I may learn of the cause and the steps you will reply with, so I may deal with this issue on my own next time.

A:Windows 7 x64 Update Failures (KB2977629,KB2977728)

Here's the error-list from the CheckSUR log...

Unavailable repair files:
servicing\packages\Package_2_for_KB2977728~31bf3856ad364e35~amd64~~6.1.... Read more

9 more replies
Answer Match 60.06%


I seem to be running into a popular issue with Windows Update- 800736B3. WU is not completely broken, as it's still able to install updates to Security Essentials and non-system software (IE11, Office). All system updates, however, are failing. I've ran SURT and SFC scan, but both didn't report any outright errors. The logs should be attached to this post in the .zip

Any help would be greatly appreciated! Thank you in advance!

A:Windows Update constant failures, Error 800736B3

There are no errors in CheckSUR or the SFC scan, and nothing significant in the background CBS data.

Please post your C:\Windows\windowsupdate.log file - it may tell us where the problem lies.

4 more replies
Answer Match 60.06%

Have made repeated attempts to install SP-1 (KB976932) and all are failures. Installed System Update Readiness Tool (KB947821) and still fails.
The failure code I get is: 0X800F0826
Tried to attach the requested CBS-zip file but it is 11.4MB and apparently the max allowed is 8MB, so it failed also!
So probably not enough for any assistance Thanks!

A:Windows 7 Ultimate x86 Service Pack 1 update failures

Delete the older CBSPersist files and try again.

5 more replies
Answer Match 60.06%

Windows 7 Home Premium SP1, 64-bit
Ran System Update Readiness Tool and SFC /scannow (no problems found in SFC, but it ran so fast I wonder if it ran correctly). Also I ran SFC several times, rebooted, and ran it several more times.

Here are the updates I tried to run and the error codes:
KB2862330 (Code 80073712)
KB2984972 (Code 80073712)
KB2894844 (Code 80073712)
Internet Explorer 11 (Code 9C57)

I tried to upload the file, but got "500 - Internal Server Error." The zip file is 9.5MB, and the table says a max of 8MB is allowed. Is it possible to shrink it more?

Thanks for any help!

A:Windows Update - four failures (Codes 80073712 and 9C57)

Delete the oldest CBSPersist file, and try again - or upload the file to a fileshare service (preferably DropBox or OneDrive) and post a link

9 more replies
Answer Match 60.06%


I am trying to update my Dell T1650 with some Windows Updates using Windows Update. 2 updates keep failing: KB971033 and IE 10 for Windows 7 x64 base system. I have tried Microsoft Fix It and other potential problem solving scenarios and when my PC reboots the fixes try to install but fail and the reverts back to its previous state. I have run sfc/scannow and no errors popup. I have also run SURT and even though the PC reboots I still run into the same failures. When the updates fail I get Code 80070BC9 and Code 9C57. I have attached the output from the CheckSur log but it shows there are corruptions in two KB packages: KB2522422 and KB2778344. This is a new PC and I am hoping these issues will resolve the issues I have installing iTunes 11 on it. Thank you for your help!

A:Windows Update Failures: Code 80070BC9 and 9C57

Hello nfullington and welcome to the forums

Your CheckSUR log is showing a few corrupt files which we will need to fix:

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-04-11 15:31

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2522422~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2522422~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2778344~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2778344~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2522422_SP1~31b... Read more

9 more replies
Answer Match 60.06%

Please help me in solving a windows update failure. I have windows 7 Home Premium SP1 64.

The two windows updates that fail are
System Update Readiness Tool for Windows 7 (KB947821)
any Microsoft.NET framework both 4.5.2 (KB2901983) and 4.6.1 (KB3102433)

I found a similar thread and followed the steps in it, but no joy.
Performed SFC /scannow, but the WRP did not find any integrity violations. I tried to run the SURT tool (same tool as KB947821) by a manual download and run but it reports the "hotfix failed to install". So I don't have a SURT tool log to submit.

What's the next step?

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Answer Match 60.06%

I am having problems with windows when it tries to update the OS but apparently not when it tries to do Apps like Office as demonstrated by this screenshot:

Having looked through the error codes they are as follows:
KB3147071 - 800F0826
KB3138901 - 800F0826
KB3146963 - 800F0826
KB3146706 - 80073AA2
KB3137061 - 800F0826
KB3145739 - 800F0826
KB3133977 - 800F0826
KB2952664 - 800F0826
KB3149090 - 800F0826
KB3148198 - 80073AA2

I have tried the various fixes of un-registering/registering the windows update components as well as clearing the cache locally. I even tried straight out upgrading to Windows 10 which didn't work either

Ran SURT and it installed KB947821 (it has done this before)
Ran sfc /scannow (no integrity violations)

The logs are linked below although I did remove CbsPersist_*.cab and CbsPersist_*.log as these were massive and, I imagine, archives.

Any help is appreciated as I have now run out of ideas

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Answer Match 60.06%

Dear all

I've just rebuilt a machine using an SSD drive and did a clean install of Windows 7 Ultimate x64.
Four updates are continually failing, and the update failures seem to cause windows to hang.
The KBs and error codes are:

kb2979570 - 80073712
kb2991963 - 80073712
kb3001554 - 80073712
kb3014406 - 80073712

sfc /scannow found no errors.

Here is the CBS log folder. Note that I've deleted all but the most recent cab as the compressed folder was over 45MB otherwise.

Thank you very much in advance for any help you can give.

A:Windows Update failures code 80073712 Windows 7 Ultimate x64 new build

CheckSUR show the following errors - I'll post a fix protocol later.

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-d..japanese-propertyui_31bf3856ad364e35_... Read more

9 more replies
Answer Match 59.64%

I am having some trouble with Windows Update failures. The updates are:


The error codes are 8024200D and 8007371B

I ran SURT and SFC but I cant attach the file because its about 23M and 8M is the limit



A:4 Windows Update Failures error codes 8024200D and 8007371B

OK here's my CBS zip file

9 more replies
Answer Match 59.22%

Earlier this week I did an upgrade on my laptop from home premium to professional and now I have 4 updates which continually fail. I've been searching around for a solution and there appear to be several other folks who have reported similar problems on this forum and received good results. I tried to infer the solution from previous posts by copying some missing files into the winxsx and packages directories, but they did not seem to help.

I've run sfc and uploaded the log - no errors.

A:After upgrade to Windows 7 Pro multiple windows update failures

Hello mmertel and welcome to the forums

You copied one file that you shouldn't have, and you also copied it into the wrong folder, but fortunately the SURT has corrected the mistake:

(f) CBS MUM Corrupt 0x00000000 servicing\Packages\update.mum Expected file name Package_for_KB976932~31bf3856ad364e35~amd64~~ does not match the actual file name
(fix) CBS MUM Corrupt CBS File Replaced update.mum from Cabinet: C:\Windows\CheckSur\v1.0\
(fix) CBS Paired File CBS File also Replaced from Cabinet: C:\Windows\CheckSur\v1.0\
Aside from that, you have fairly substantial damage on your computer which we will need to fix. The two files that the SURT has picked up as having an incorrect name can be safely ignored, this is merely a bug in the SURT.

Seconds executed: 456
Found 51 errors
Fixed 1 errors
CSI Manifest All Zeros Total count: 38
CBS MUM Corrupt Total count: 8
Fixed: CBS MUM Corrupt. Total count: 1
CBS Catalog Corrupt Total count: 5
Fixed: CBS Paired File. Total count: 1

Unavailable repair files:
wins... Read more

1 more replies
Answer Match 58.8%

I recently completed a clean install of Window 7 Home Premium and have been running Windows updates to get up to date. There are two updates (KB954430 & KB973688) that fail to install repeatedly. I'd appreciate any advice on how to clear this up. The update history details for each of the updates follows:


Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB973688)

Installation date: ‎1/‎3/‎2015 1:53 PM

Installation status: Failed

Error details: Code 643

Update type: Important

Install this update to prevent applications from sending too many HTTP requests while a well-known Document Type Definition (DTD) is included. After you install this item, you may have to restart your computer. Once you have installed this item, it cannot be removed.

More information:

Help and Support:

Security Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB954430)

Installation date: ‎1/‎3/‎2015 9:46 AM

Installation status: Failed

Error details: Code 643

Update type: Important

A security issue has been identified in Microsoft XML Core Services (MSXML) that could allow an attacker to compromise your Windows-based system and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this it... Read more

A:Repeated Windows Update failures (KB954430 & KB973688) Error Code 643

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

9 more replies
Answer Match 56.28%

My problems are essentially those expressed in many previous posts, but specifically this one here was most pertinent (aside from the specific updates of course): Win7 x64 - Unable to Update, Error 800b0100

Here is a list of the updates that are giving me trouble...

[LIST][*]Security Update for Windows 7 for x64-based Systems (KB2631813)

Optional (but I am pretty sure I need a couple of them to fix other, non-Win issues):
Update for Windows 7 for x64-based Systems (KB2488113)
Update for Windows 7 for x64-based Systems (KB2492386)
Update for Windows 7 for x64-based Systems (KB2511250)
Update for Windows 7 for x64-based Systems (KB2515325)
Update for Windows 7 for x64-based Systems (KB2541014)
Update for Windows 7 for x64-based Systems (KB982018)

I too have followed all the steps mentioned in the post I have cited, and have attached the same documentation as well in hopes of expediting a solution. Ultimately my hope was that some kind soul would be willing and able to provide a customized solution similar to what the previous poster, CoolStory, received from the user niemiro. Thanks in advance and will be sure to check back shortly!

A:Multiple Update Failures / Win7 x64 - Unable to Update, Error 800b010

From the SFC report, it looks like it found a couple of errors in the .NET 3.5 installation - and fixed them (together with a faulty bmp file)
Have you also run a CHKDSK? - often a random error can indicat file system problems, so it would be worth running CHKDSK C: /R and seeing if that helps.

Niemiro hopefully will be around later to assist - but there's nothing in your reports that suggests anything specific he can do.s

9 more replies
Answer Match 56.28%

hi there ok so my problem is that i keep getting this message: error code 0x8007F0DA & cant download MANY critical windows updates

i have also restored my pc to an earlier date and makes no difference

i managed to copy this from the windows download that i just previously tried to up date

Downloading Security Update for Windows XP (KB2661637) (update 1 of 15)... done!
Downloading Security Update for Windows XP (KB2621440) (update 2 of 15)... done!
Downloading Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2656369) (update 3 of 15)... done!
Downloading Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2656370) (update 4 of 15)... done!
Downloading Security Update for Windows XP (KB2653956) (update 5 of 15)... failed!
Downloading Cumulative Security Update for Internet Explorer 8 for Windows XP (KB2675157) (update 6 of 15)... done!
Downloading Security Update for Microsoft .NET Framework 3.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2604110) (update 7 of 15)... done!
Downloading Security Update for Microsoft .NET Framework 3.5 SP1 on Windows XP, Server 2003, Vista, Server 2008 x86 (KB2604111) (update 8 of 15)... done!
Downloading Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2604092) (update 9 of 15)... done!
Downloading Update Rollup for ActiveX Killbits for Windows XP (KB2695962)... Read more

A:please help errors & update failures antivirus blocked and cant update possible virus

Uninstall Comodo Firewall and just use the Windows Firewall, do no use Panda cloud either. If you have any other Anti-Virus software uninstall that and install Microsoft Security Essentials. For the failed updates run the Microsoft FixIt

1 more replies
Answer Match 54.18%

i'm having problems starting up my windows vista.. when i turn my laptop on there's a screen that comes up showing
"configuration updates: stage 3 of 3 - 0% complete" and after a couple of seconds my computer shuts down, restarts and does the process all over continuously with no option of cancelling this process....
can someone please help

Thank You

A:Windows update configuration problem

Do you know what update your computer is trying to install?

12 more replies
Answer Match 54.18%

hii have created a usb flash via rufus software for setup win 10 in uefi mode then boot my labtop via uefi and during windows instalation steps deleted my MBR partition's and create a new GPT partition after windows file copy and in finishing step an error apear's with this content :windows could not update the boot configuration installation cannot proceed.i tried another usb flash drive & reset bios to defult's but my problem not you have any idea to resolve the problem ?thanks.

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Answer Match 54.18%

Hi all,

Need some extra help here. I attempted to get the debugging tools to read the minidump files post-mortem, but can only get into safe mode, which doesn't help me. I've attached the zip of the output from the jcgriff2 app.

I'm not positive, but it may be related to an attempt to install Spanish & Japanese optional language packs to Windows 7 Ultimate installation alongside a recommended update.

Initially, it crashed during start up at the 'configuring windows' screen at 15% into it. Two system restores later to take me back two updates, and now it returns to the 'configuring windows' screen on startup and crashes at 0%. Not sure if additional system restores will do much good.


- Matt

A:BSOD during Windows Update Configuration

Seems to be related to your USB port/Device and your Nvidia Display drivers

- Remove any unnecessary USB device or plug it in another port

- Uninstall your Nvidia display drivers then use driver sweeper to remove leftover Nvidia files
Guru3D - Driver Sweeper

Then reinstall your display drivers: NVIDIA DRIVERS 260.89 WHQL

This was likely caused by the following module: usbhub.sys
Bugcheck code: 0xFE (0x8, 0x6, 0x5, 0xFFFFFA80067B9000)

This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0xA (0xFFFFFA800B0C1060, 0x2, 0x1, 0xFFFFF80002EDC84C)

3 more replies
Answer Match 53.34%

Hi all,

I tried to install Windows 7 sp1 32-bit on a formatted c drive .But after installing updates this error message pops up Windows could not update the computer's boot configuration. Installation cannot proceed.

I have compaq presario c700 laptop. Earlier I was using windows 7 itself.But after getting startup errors and unable to fix them using bootrec etc utilises I decided to go for a clean installation.

I am booting from USB

Please help.

A:Windows could not update the computer's boot configuration.

Work through the steps to Troubleshoot Win7 Installation Failures here: Windows 7 Installation Failure - Overcome

1 more replies
Answer Match 53.34%

I'm trying to install MS updates but they keep failing - and have been for months. The updates are:
Cumulative Security Update for Internet Explorer 8 for Windows Vista (KB2530548)
Security Update for Windows Vista (KB2483185)

Two errors are reported (but are not attributed to either update specifically)
Code 8007371C Windows Update encountered an unknown error
Code C355 Windows Update encountered an unknown error

Machine:Toshiba laptop L355D
OS: Windows Vista Home Premium (32 bit)
Status: Service Pack 2

Help? Thanks!

A:MS Update Failures

Microsoft offers FREE help for update related problems..

You can start a support request with Microsoft that will be responded to within a business day..

1 more replies
Answer Match 53.34%

I think I have a virus but Microsoft Security Essentials and Malwarebytes don't detect it. I can't update them. Windows updates are also failing.

A:Update failures

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here.If you get crashes in normal mode,run it in safemode with networkingDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

15 more replies
Answer Match 53.34%

Updates have been failing off and on for a while now. Some KB's just install without the hint of a problem. Others never do install. Try & try & try to no avail. the last failure (this morning) had the code:

Code 80070490
CBS logs attached
Any suggestion/comments are welcome.

A:Update Failures

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
....I can see no attached file?

1 more replies
Answer Match 53.34%

Can anyone help me or tell me how to go about things. The up dates on my laptop have failed to install for sometime now. Admittedly I probably should have done something about it at the time but never got round to it. Can someone please tell me where I might start.


A:Update Failures.

8 more replies
Answer Match 53.34%

Consistent failures to install updates.
Includes Silverlight and Enhancement Pack and Live Essentials.
No fix found anywhere.
64C and 6B2 errors.
Installer once asked for 'resources' unavailable.
HP 64 WHPremiumSP2

A:Update failures

Remove previous version of Silverlight and next install the newest version from The Official Microsoft Silverlight Site

3 more replies
Answer Match 53.34%


My Dell Dimension E510 has been rejecting updates for Office 2002/XP Office XP SP3 and Windows XP Security Update for Windows XP (KB973768).

When I try to install the updates, I get this message:
The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Microsoft Office XP Professional with FrontPage' disk and click OK.

I don't have the disk and I read some forums that I could download OfficeXpSp3-kb832671-fullfile-enu.exe from but that returned the same message.

When I cancel out, I get this message, in a window titeled "Microsoft Office XP Professional with FrontPage':
Error 1706. Setup cannot find the required files. check your connection to the network, or CD-ROM drive. For other potential solutions to the problem see C:\Program Files\Microsoft Office\Office10\1033\SETUP.HLP

I noticed that you had a similar thread going up until last month when it got shut down for lack of use.

Any new ideas?

Here's my TSG SysInfo:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) D CPU 2.80GHz, x86 Family 15 Model 4 Stepping 4
Processor Count: 2
RAM: 3070 Mb
Graphics Card: RADEON X300 SE 128MB HyperMemory, 128 Mb
Hard Drives: C: Total - 147769 MB, Free - 42389 MB; G: Total - 476937 MB, Free - 166744 MB;
Motherbo... Read more

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Answer Match 52.5%

I have a Samsung laptop a few years old - Core i7, 2TB HDD, 8gb Memory. It was supplied with Windows 7 and I have the W7 installation dvd that came with it.

Over the years I have booted from this DVD and re-installed a fresh copy of W7 several times with no problems whatsoever.

A few months ago I succumbed and upgraded to Windows 10 - no problems - it all ran fine.

I wanted to go back to W7 so I deleted all partitions on the HDD, booted from the W7 DVD as usual. Selected country:UK and created a new partition on the HDD (whole of the HDD). Files were copied to the HDD in the usual manner, Windows 7 installed up to 100%, then onto features etc. The installation went with no problems up to the fourth step - installing updates. I though it was a few seconds away from completion and re-boot. However, I then got the message 'Windows could not update the computer's boot configuration'.

Repeated several times, deleting and re-creating partition on the disk but the same happened.

In the end, I installed Windows 10 on the HDD by booting from a USB stick with W10 on and it installed no problems.

Anyone got any idea what it going on? It looks like my install of W10 has changed the disk somehow so W7 cannot ever be installed again on the disk.

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Answer Match 52.5%

Hey, I'm having a problem with 2 System Updates

Internet Explorer 11 for Windows 7 for x64-based systems
Error: Code 9C47

Update for Windows 7 for x64-based Systems (KB2853952)
Error: Code8007065E

I've tried running each update separate and together in different orders always fails.

SFC/scannow comes back with no integrity errors

Getting an Internal Server Error 500 when trying to upload my zipped CBS logs.

Also i haven't used SURT in a while is the installation how it runs or after it install should there be another file i click on to run it because i can't seem to find it anywhere

A:System Update Failures

The SURT just "installs"... there is nothing else to click on.

It might take a few minutes or it might take overnight.

It might also appear to stall/freeze - just let it run.

3 more replies
Answer Match 52.5%

Recently when I turn on my computer automatic updates reach 67% then no further. Then shows failure and reverting changes. It goes through this procedure twice before opening Windows, taking 11/2 hours.

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Answer Match 52.5%

Please help - am in a total quandry!
Recently after a clean install of windows, was dowloading & installing all the updates and Microsoft sneaked in I.E.9 in as an update. I uninstalled I.E.9 from win.upates (but now realize I didn't uninstall the update for I.E.9 KB2761451) along with it, if it matters. Now my toubles began!! These two security updates failed:

KB2544521 - error: 80242016. Security update for I.E. 8 for windows 7x64. . The first time I tried to install it, it said ' it is for a different hardware platform', 2nd. time that it was ' for XP', 3rd. time said that it was 'already installed on this PC' (but it is not in the update history as successful.

KB2598845 - error: 80242016 - Update for I.E.8 compatibility view list for windows 7x64. Install attempt resulted in 'not applicable to your computer'.
At my wits end now, please in dire need of advice.
How and what can I do to fix this?

Question: When I go to 'about I.E.' it makes no mention of SPl though all the updates with SPl were installed successfully. Should it not specify this?

Your help would most appreciated - thanks.

A:installing update failures

IE versioning is independent of Windows versioning - Service Packs do not include IE updates.

What is your objection to IE9?

Please read and follow these instructions....
Windows Update Posting Instructions

9 more replies
Answer Match 52.5%

A friend's acer laptop is having serious issues.
1. IE won't load, just crashes every time you try. (More of this shortly).
2. Windows updates are not being installed. Sometimes the updater will identify the updates needed, however when you try to install them, they all fail. Then when you run the updater again, it crashes after telling you that it can't find any updates.
What I have tried so far:
1. Ran malwarebytes. Removed several nasty items, including wajam and snapdo. The updater appeared to work at this point, (although IE didn't). It identified 8 updates but again failed to install them.
2. I downloaded the MS fixit program for update failure, however it wouldn't run, it just crashes and gives the same error as IE.
3. I then tried to run updater in safe mode with networking, but it won't run.
The Win version is 7 home premium service pack 1.
Could someone be kind enough to help me with this?

A:OS Errors and Update Failures

did you malwarebytes in safe mode? if you did not try running it that way and see what you come up with. id also run a full scan on it.

51 more replies
Answer Match 52.5%

Using Windows Update, I found that:

Security Update for Windows XP (KB944338)
or "MS08-022: Vulnerability in the VBScript and JScript scripting engines could allow remote code execution"

is failing to install. Upon every attempted installation, this is the only update that won't install.

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Answer Match 52.5%

I've tried asking the Microsoft Tech website, but apparently their tech support is experiencing difficulties which i find quite amusing. So I found this site and was hoping someone might be able to help me.

The following update has attempted to install on my computer over the past month and has failed every time:

"Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB973923)"

The error code given is Code 80242007.

This update is preventing my computer from shutting down because every time I go to turn my computer off, it automatically tries to install this update, and it will stay on the update page for hours and hours without making any progress forcing me to power off manually.
Is this update necessary? If not, how do I remove it or if so, how do i fix this problem? any tips would be awesome.


A:Security Update failures

Would this possibly apply to you?

"The installer took too long and was terminated" This is the message that it will display. It means that you are updating your computer with a slow/poor internet connection, like mobile, or dial up. My advise is, if you do not have any other internet connection, just go to, and download manualy any update that uyou might need. Thats the best way...

Here is a discussion of your problem. It will make your head hurt. Seems Microsoft
has made an awful mess.

1 more replies
Answer Match 52.5%

Windows update was interrupted yesterday and now I'm getting all kinds of errors.

1-SVChost.exe application error Instruction at 0x745f2780 referenced memory a 0x00000000 memory could not be "read". This happens when I try to re update windows and when I boot computer and perodically while searching the internet.

2-No audio device. My sound is only working when the error message pops up.

3-Generic host process for Win32 services has encountered probelm needs to close.
(this occurs when I boot up computer)

4-unable to create C:/document and settings/jamie/application data/BVRP Software Netwaiting Moth log txt.file (this happened when I booted computer

I called dell as the system is only 4 months old, and i have warranty, however they informed me that for software related issues they would charge 264.00!!!

You could say that I'm rethinking my purchase choice.

Any help would be greatly appreciated!

Thanks so much

A:SVC host.exe error message-windows update, configuration problem

did a system restore to a checkpoint on monday, when all was well. Fixed the sound problem, but still getting the error message about SVChost and the Win 32 one.

2 more replies
Answer Match 52.5%

Hi every bodyI downloaded Windows 7 32bit (no key yet), I've tried upgrading Windows Vista SP1 but when step 2 (expandeing files) reaches 21% the installation stops with following error "Windows could not update the computer's boot configuration. Installation cannot proceed."I tried to install Windows 7 in a new partition but the process reaches 27% this time and stops with same error.I've reformatted my hard disks completely and installation process reaches 99% then stops with same error.I checked BIOS settings and found only DVD and HDD listed (no third option).the Microsoft suggestion about the registry tweaking did not apply for me (and I tried to install a fresh copy from scratch).I'm using 2 HDD in RAID0 configuration and works OK with Windows Vista, I did load the drivers to Windows 7 during installation but still getting same problem, any suggestion???

A:Windows (7) could not update the computer's boot configuration. Installation cannot proceed.??

Simple solution found for Dual Boot errors!
 Here is an update. Since no one else has seemed to find a solution I actually managed to find my own. Just to recap you on what had happened to me, I was trying to dual boot Windows 7 x64 with Windows Vista Ultimate x64. Somewhere in my use with Vista my BCD was corrupt/deleted and caused this error to appear. (Windows could not update your computer's boot configuration.) After searching my computer I found the registry settings were correct, and file access to the folder that contained the BCD was correct, However my BCD was corrupt/missing and so I was unable to finish the installation and get my computer to dual boot. I found this out by typing bcdedit.exe in command with admin access and it gave me the warning "BCDedit.exe could not be run. BCD is either corrupt or missing".
In order to fix this it was quite simple. I had to use the original installation disc for vista to repair my computer's boot files. Unfortunately I didnt have an install disc that would work with vista since I purchased mine before SP1 came out, so in order to repair it I had to create a slipstream disc with the SP1 updates added to it. after repairing I instantly was able to see both Windows 7 and Windows Vista in my boot manager when I restarted my computer. I easily fixed and finished installation with out a hitch, and I'm now staring at internet explorer inside of Windows 7 typing this message. I hope this will help anyone else ou... Read more

45 more replies
Answer Match 52.08%

I am maintaining a remote computer, W7 64 bit, that is having trouible with updates. I have attached two jpg?s of 1) the installation log and 2) the setup that has been set since installation. Today I get word from the owner that they keep getting a msg that updates failed. So, this afternoon I attempted to install the updates. Here?s the chronological attempts I made:
1. Went to Control Panel.... Windows Update
2. There were 17 Updates to install.
3. Downloaded and successfully installed 13 updates.
4. Rebooted
5. Went to Control Panel.... Windows Update.
6. 3 optional updates
7. Downloaded and successfully installed 3 updates.
8. Rebooted
9. Went to Control Panel.... Windows Update
10. All but the MSE update had failed (see log)
Repeated the above with same results. Something is wrong.

I then went to the W7 forum for advice and found the forum for update problems. Jotted down the requests you made for starting a new thread. Ran only three updates, 2 were successful and one failed with an error code of 80070005.
Ran scf /scannow and everything checked out, downloaded and installed SURT and the CBS folder is provided. Tomorrow morning I will attempt to install update again to see if SURT corrected anything.
Could not upload the files request. Will send them with the next reply.


A:Update failures on W7 SP1 64bit Computer

I can see no attachments?

3 more replies
Answer Match 52.08%

I just recently had to do a repair on the ( OS XP Home SP2 System) and which was
successful. In the process of re-installing the updates ( 81 ) , it will not install them ?
Also, is there another way to download and install ? OS XP Home SP2.
Need some guidance.......


A:Solved: XP Home --update failures

10 more replies
Answer Match 52.08%

Win7 Professional 64

Received the machine several days ago. After ~the 3rd series of updates a group of ~20 updates failed. On subsequent updates the system would locate and attempt to install and fail the same update group.

Subsequently, when soft or hard booting the machine seems to install updates (even if I haven't requested), once approximating the login screen the machine reboots, reverts all the updates and comes back to the login screen.

When this first occured I checked the first several updates using the MS onboard update error determinator. However, the errors for those several were not a member of the MS list so I stopped checking.

I suspect this problem isn't with the individual updates but with the OS record keeping for this stuff?

I'm posting a screen shot of the update history. I haven't checked the listing yet but I'm fairly certain there are redundancies for boot dates since, as previously mentioned, updates now try and install/revert each boot?


A:Persistent group update failures

Please follow the instructions at Windows Update Posting Instructions and post the results.

9 more replies
Answer Match 52.08%

Hey there, I have 2 updates that won't install anymore after a BSOD during the first installation of them.

Of course I did everything to fix it, but I'm stuck now.

SFC tells me that 2 DLLs are corrupted:

CBS.log is attached.

Is there a way to fix it?

I would appreciate any help.

A:Update failures with KB3020370 + KB3048761

Here's the relevant detail from the log.

2015-04-30 23:54:17, Info CSI 00000347 [SR] Repairing 1 components
2015-04-30 23:54:17, Info CSI 00000348 [SR] Beginning Verify and Repair transaction
2015-04-30 23:54:19, Info CSI 0000034a [SR] Cannot repair member file [l:38{19}]"NlsLexicons0816.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-04-30 23:54:19, Info CSI 0000034c [SR] Cannot repair member file [l:38{19}]"NlsLexicons0416.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
It's likely that there are other errors elsewhere that will need to be fixed, so...

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\W... Read more

9 more replies
Answer Match 52.08%

When trying to use Windows Update on a Windows 8 Pro - 64 machine, I am encountering a number of errors: 6 Updates just will not install:
KB2835364 - Error 80070003 - and, on one attempt Error 80070007
KB2856373 - Error 80070026 - and, on one attempt Error 80070007
KB2822241 - Error 80070002
KB2845533 - Error 80070026
KB2781197 - Error 80070026
KB2876415 - Error 80070002

I ran the Update Trouble Shooter, which supposedly fixed certain issues but when I re-started and re-ran the update, I had the same results (or lack of them)

Does anyone have any ideas how to resolve this problem?

Thank You!

A:Multiple W8 Update failures - TroubleShooter no help

Hello TheAncient,

Follow this tutorial and see if that will resolve your issue.

DISM - Fixing Component Store Corruption in Windows 8

Good luck

15 more replies
Answer Match 52.08%

Hi, I have a 2.5 year old Toshiba Satellite that has had major issues in the past year. In the last 6 months, I have had to replace the hard drive, fan, cooling system and processor.

Some specs:
Toshiba Satellite with Windows XP Home
1.60 GHz, 100GB Hard drive (replaced from 60 GB), 496 MB RAM

In February, the processor was replaced due to overheating caused by a broken cooling system and fan. Immediately after I got the computer back, I noticed that it is running extremely slow. It takes 15 minutes to boot up, five minutes to load Firefox and another five minutes to shut down. Additionally, the computer frequently freezes and occasionally stops/restarts and tells me that I have experienced a system error. It also gives me an error message at shut-down on occasion.

I've tried to check to see if the issue is with software or the memory, but I'm very sure it is not a software issue. Additionally, the computer has a 100GB hard drive that is less than 50% full. I've defragged the laptop, run virus checks and cleaned up all the spyware. None of that helps. I'm pretty sure that I have a hardware issue because the problems were immediately noticeable after the fan/cooling system/processor were replaced.

I saw the slowness in the tech shop, but the manager insisted that they had repaired the computer perfectly and that the processor simply needed time to "break in". I didn't believe him, but I couldn't prove otherwise, was in a foreign cou... Read more

A:Trying to diagnose hardware issues after major failures/replacements.

Most likely a setting in the BIOS setup. Go to BIOS and set the machine for best performance and see if that helps. You need to save the settings beofre rebooting. If that doesn't work try setting it to the default settings. If none of that works try looking at your Power Settings in Control Panel and set to Portable Laptop if it is a laptop and Home/Desk for a desk top.

2 more replies
Answer Match 52.08%

Hey all,

I need help fixing the following problem:

One of my PC's (see specs below) cannot uninstall anything. Whenever I try I get the "starting windows installer" popup window. That just sits on the screen for about an hour. Even when I cancel out of it the "cancelling" window sits there. The system will not uninstall anything.

Secondly: I cannot create a restore point. The "Creating restore point" window just sits there until it times out.

Until today I was running Vista SP2. Thinking I was running into issues because of Vista I upgraded to Windows 7 Home Premium 64-bit hoping any issues would be reset in the process. The upgrade seemed successful but when I tried to uninstall winrar as a test, I got the same endless windows.

Also, there has been a window sitting on the desktop since the upgrade completed. It says: "Setup has detected that the .NET Framework version 4 needs to be repaired. Do not restart your computer until Setup is complete." I am assuming the .NET framework can't repair itself because the installer won't let it begin.

I don't know much about editing registries or setting services correctly.

I am trynig to avoid a full format/reinstall if possible.

Please provide any advice you can.

Thanks in advance.

PC runs Win 7 Home Premum 64 bit. 4 GB RAM. Triple core AMD 2.8 Ghz processor. Using onboard video from ASROCK MOBO.

EDIT: I have not downloaded any updates for Win 7 on the machine. T... Read more

A:Pretty sure I have services issues - installer and restore failures

Update: The install downloaded updates automatically and is attempting to install them. The updater says it is creating a restore point. This is endless as well. It seems even windows cannot create a restore point on its own.

1 more replies
Answer Match 51.66%

So yesterday automatic Windows update installed IE10, today I noticed that links in certain applications open in IE10 instead of my configured default browser, which every link from this or any other application used to open in before that update and the reboot that followed the update.
I checked the Default Programs section in the system control panel, expecting maybe Microsoft wanted to get themselves in any more trouble with the EU and changing the default to IE. This was not the case however, all the associations were still pointing to the configured default browser, I noticed however I could not uncheck the defaults already set.
So despite the obvious configuration being correct, links would still open in IE10 even after yet another reboot.
I went ahead and checked the registry associations, and found that http(s) protocol as well as htm(l) filetypes were associated with Internet Explorer with various EditFlags set (presumably to prevent changing them through the user interface, or to ignore the user interface settings).

Seriously Microsoft? Don't you have enough trouble yet?

A:Windows Update IE10 Install messes up default browser configuration

I'd avoid IE10 and uninstall the update. It's riddled with bugs.

1 more replies
Answer Match 51.66%

i have erased the hard drive on my grandson's laptop to get rid of a stubborn virus, and re-installed drivers and Windows Vista. There are about 113 updates which download, then install, and then on restart go through the "configuring" process.

Then I get the message that the updates were not configured correctly, and the changes are all reverted.

I did this twice yesterday, then wiped everything again, reinstalled Vista and all the other programmes, and downloaded the Windows updates through Iobit ASC instead of direct from Windows Update - with the same result!

I have done this before with no problems, and everything else on the laptop is working fine. Please help!

A:Vista 32bbit multiple update failures

Set Windows update to notify but not install. Install a few at a time, to find the culprit. This will be a pain, but is the solution.
Windows Update - Windows Automatic Updating

2 more replies
Answer Match 51.66%

Hello everyone. I'm using an HP Laptop with Windows XP. It is very old and I'm planning on upgrading, but for the time being I need it to work for the next few months. However, recently my computer's performance has plummeted to a near-unusable state.
Google searches are redirecting to a variety of sites. The ones I can remember include Happili, Scour, click.getanswers, and other hijack sites depending on the search material. Furthermore, minutes after Windows has started up, SVCHost starts using large amounts of CPU, and it gets worse the longer it runs, up to near 100% CPU usage. This taxes my computer to the point where it either lags to where it is practically frozen, I get a BSOD, or my system automatically shuts down due to overheating.

Ending the task with Task Manager does nothing; it starts again almost immediately. According to Process Explorer, the culprit is SVCHost netscvs. I have used several malware scanners including Malwarebytes and SuperAntiSpyware, but they have done nothing to solve the problems.

The malware also seems to have compromised my ability to use Windows Update. When using Automatic Updates, it seems to work, but in actuality I am downloading the same update every time. Updates also fail if I download them directly from

I am out of ideas as to what to do. Please help!
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_31
Run by admin at 21:13:53 on 2012-04-27
Mic... Read more

A:Google Redirect, Svchost using near 100% CPU, Update failures

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE:... Read more

19 more replies
Answer Match 51.66%

I am being prompted to update my out of date adobe flash player for past 6-8 weeks but cannot seem to do this. I have followed all the usual instructions from adobe re: setting of IE security settings; removing old programs; loading new flash player via other down-load sites (as adobe one fail to initialise) but all to no avail. Does anyone have this problem and if so have they overcome it and how?

A:Adobe Flash player update failures

Some questions :
Why is the update getting failed... what errors are u getting?
What version of flash player are u having now? And which browser are u using?

3 more replies
Answer Match 51.66%

I'm running Vista Ultimate with an AMD Athalon dual core with 4GB memory. There have been a number of automatic updates that have successfully installed but lately there have been problems with recent updates.

Everything works well, (updates install successfully) until the system times down for a restart. The system reboots, requests password then informs:
"Configuring Updates: Stage 1 of 3" - after reaching "Stage 3 0f 3" I get the message: "Updates were not configured correctly - reverting updates". I can then proceed normally.

However, every time I start my computer the system repeats this update configure procedure, always failing and then reverting, making my startup time very long.

Looking at the update history there is a long list of failed updates and a typical entry extract is:Update for Windows Vista (KB959772)
Installation date: ‎14/‎03/‎2009 17:10
Installation status: Failed
Error details: Code 80071AA7All the failures have the same error code, as above.
Does anyone know what causes these failures please.

Thank you.

A:Update failures - Error Code: 80071AA7


Did you have tried that :
RE: Failed installs


7 more replies
Answer Match 51.66%

I have found the same problem as a lot of other readers in that Windows update in Vista just does not work any more. It seemed to start after a Windows Defender Update. I'm not sure but I think Microsoft have unwittingly produced an 'autoimmune' response with their own updates. I found that by using Internet Tools in internet explorer, and citing the update path as a trusted site, windows update worked again! Well it worked for me anyway.

So step wise

1. Open Internet Explorer
2. Click on Tools
3. Click on Security
4. Click on 'Trusted sites'
5. Disble the tick box 'Enable Protected Mode'
6. Click on 'Sites'
7. In 'Add this website to the zone type: https//*
8. Click 'Add'
9. Ensure 'Require server verification' is not checked
10. Close

I then rebooted but this may not be necessary. I found that after that all seemed to work again ok.

Please let me know if t works for you


More replies
Answer Match 51.66%


This is a bit of a last resort. I'm running Windows XP SP3 on a fairly old computer from around 2006 (3.2ghz, upgraded to 4gb RAM etc.) I use a Belkin 802.11g wireless card, connecting to a Linksys WRT54G wireless router.

A few months ago, I started having odd connection issues. Nothing new was installed/uninstalled. Previously, the last thing uninstalled was a Steam version of M&Mark Messiah, but that was about a week previous. What would happen is that whilst browsing the internet (Chrome) the browser would not connect, saying 'Resolving Host'. When this was happening, no other browser would work (they'd just be 'loading'). Other programs would work (so, League of Legends would work except for the 'browser' bits such as news, Google Talk would work). I would have full signal, packets being sent, and I could always connect to the router config utility. I looked around, read a load of stuff about DNS problems, tried the fixes, with no luck. Eventually I stumbled across someone who recommended I turn off UPnP function of my router. I did so, and things miraculously worked. No problems at all.

Until last week. Despite the UPnP function being off, and despite not changing anything (to my knowledge) my internet has gone crazy again. It's worse than before. Posting this was an exercise in frustration - more 'resolving host' problems. Interestingly, the problem has spread to other programs - AdAware can't conne... Read more

A:Networking Issues - 'Resolving host' & General Connection Failures

16 more replies
Answer Match 51.66%


This is a bit of a last resort. I'm running Windows XP SP3 on a fairly old computer from around 2006 (3.2ghz, upgraded to 4gb RAM etc.) I use a Belkin 802.11g wireless card, connecting to a Linksys WRT54G wireless router.

A few months ago, I started having odd connection issues. Nothing new was installed/uninstalled. Previously, the last thing uninstalled was a Steam version of M&M:Dark Messiah, but that was about a week previous. What would happen is that whilst browsing the internet (Chrome) the browser would not connect, saying 'Resolving Host'. When this was happening, no other browser would work (they'd just be 'loading'). Other programs would work (so, League of Legends would work except for the 'browser' bits such as news, Google Talk would work). I would have full signal, packets being sent, and I could always connect to the router config utility. I looked around, read a load of stuff about DNS problems, tried the fixes, with no luck. Eventually I stumbled across someone who recommended I turn off UPnP function of my router. I did so, and things miraculously worked. No problems at all.

Until last week. Despite the UPnP function being off, and despite not changing anything (to my knowledge) my internet has gone crazy again. It's worse than before. Posting this was an exercise in frustration - more 'resolving host' problems. Interestingly, the problem has spread to other programs - AdAware can't connect to the server and thus can't run, apparently; oth... Read more

A:Networking Issues - 'Resolving host' & General Connection Failures

I am having the same problem except i am using a wired connection directly into my router. Nothing is working including my Symantec Protection, iTunes, etc. I can load pages that are on my local network including access to my server, my router config, just outside of that it doesn't work. I even tried pointing my DNS server to those of my ISP, and still no luck. The thing that puzzles me is that I am able to ping websites and it works perfectly. Please help!

1 more replies
Answer Match 50.82%


As the title says, I am unable to successfully install the update KB2952664. I get the error code : 8004402F. Usually it wouldn't bother me but it just so happens that this update is required to upgrade to Windows 10, so I need to install it. Running an SFC scan shows no errors. I have attached my windows log.

A:Update KB2952664 repeated failures, error 8004402F

Sorry, it seems the file didn't attach here it is

9 more replies
Answer Match 50.82%

After going through the endless loop* of Win 8.1 updates one more time (2-3 more times?), I again used the 3-finger salute to finally bring my system to a halt. I rebooted and got the lockscreen and logon screens as usual. I then went to Settings \ Control Panel \ Troubleshooting \ Fix problems with Windows Update. All now seems well, I no longer have notification of impending (possibly installed but unrecognized) updates, and the system seems operating just fine. Too bad Microsoft makes one jump through so many hoops to fix a problem caused (apparently) by their own code.

*Updates download & process, "install" but install fails, undo changes, revert to previous configuration & immediately launch new round of process, fail, undo, revert, . . . . .

More replies
Answer Match 50.4%

ok ive ran <all updated> superantispyware, malwarebytes, trendmicro pc-cillin, cclean, swshredder, and some other random online antivirus scan that started with an f i saw in the forum somewhere. i can run each of these and restart when prompted and seems the infections either come back or others surface, attempts to boot into safemode are met with a blue screen and imediate restart b4 windows logo appears, windows wont install a security update without an error. task manager was disabled and had a registry script that kept comming back i finaly got that back in order. i get random browser redirects mostly from search engine links but back and clicking over and over again gets me thru, my bosses pc has old netscape and ie. i prefer firefox. attached is the requested logs from dds and gmer.DDS (Ver_10-03-17.01) - NTFSx86 Run by Rusty Rupert at 23:40:26.51 on Sun 04/25/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1983.1261 [GMT -4:00]AV: Trend Micro Internet Security *On-access scanning disabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program File... Read more

A:redirects,xp update failures,blue screen on safemode boot

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

3 more replies
Answer Match 50.4%


I've done a number of things to my laptop -- probably not a good idea -- in a desperate attempt to turn back the hands of time and restore my computer to a time when it worked at its most optimal. These efforts have primarily included a number of attempts to restore my system to earlier dates, or to configure my system to the last time it started up correctly. The latter restored my computer way back to 2010.

Though the original problem disappeared, a host of new problems have since cropped up, and are proving quite resistant to all attempts at eradicating them. Eventually, trouble-shooting research concluded that the kind of problems I was experiencing -- i.e. important security updates that consistently fail to upload, or Windows asking me repeatedly to reboot my computer in order to complete the installation of updates it had already installed; it transpired that my computer would benefit greatly if I were to re-install Windows Vista.

Without pause, convinced it was the easiest panacea; I re-installed Windows Vista, not by using a Windows Vista instillation disc -- I do not own one as my computer arrived from the store with Windows Vista already installed; but by following Lenovo Care software built into the computer itself. (The process was not unlike the one I followed when I was simply executing a system restore.)

It was only after I had done this, rebooted and then asked to activate the newly re-installed Windows Vitsa that I hit a snag: I needed the com... Read more

A:Finding Product Key, Security Update failures and DIBS Notify

If you are using Norton, you might want to get rid of it and use a good anti-virus instead. Use the removal tool from their site after uninstalling it. The DIBS service may have something to do with that (unless you don't have it ).

1 more replies
Answer Match 50.4%

Windows Update comments & questions no Window update issues

Why are windows update so huge? On mine, I noticed 104.7 mb for required security updates.

I also noticed some other optional updates for windows 7, I am ed to see those with Windows 7 mainstream supported ended. I thought Microsoft Security essential would be the only one shown in the Optional updates and nothing else. I know windows 7 gets security updates till 2020.

A:Windows Update comments & questions no Window update issues

Well... Better not complain about it, now mainstream support has ended.

I'm at near 1Gb of Optional updates & Hotfixes since i installed SP1, and for security updates i do not find those in excess.

4 more replies
Answer Match 48.72%

Ok I been searching around even removed the update files that are downloaded thinking ok maybe its a corrupt file issue which I have had once before and that resolved the issue by doing that and did that twice (with a reboot after each time) and my updates still fail, the code I get is the following, 80070002, no matter what I do (including the microsoft update fixit tool) nothing seems to help, im getting to wits end with it, and I really don't want to contact MS or reinstall windows its self to fix this anyone have any further ideas?
if it helps I also tried whats at as well as removing the files from the downloads folder to no avail , I am starting to wonder if this is becoming a hopeless battle!!!
Im in the process of doing whats listed in System Update Readiness Tool fixes Windows Update errors in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008 and downloading some updater I believe its the fix it tool by MS, which still isn't resolving the issues (it says it does but it hasn't), I am going to reread that main thread on how to do things located here just to be sure I havent missed any thing, anyways here the CBS logs that I pulled as well, not sure if they will help but figured they might help some how...
Anyways, thanks for the help your guys and gals provide

A:Windows 7 update issues when attempting to update

Have you tried stopping the Windows Update service, renaming the Windows/SoftwareDistribution folder to something else, restarting the Windows Update service and then clicking the Check for Updates button again? Works for a similarly-terminal and frustrating error that I have had in the past. The update check takes a while, but it has been effective for me.

9 more replies
Answer Match 48.72%

Hi everyone,

I'm trying to help my Aunt with an issue with her computer but have ended up at a dead end.

The initial problem was that she was having problems getting updates, including SP1 to install. I have read through various threads on this board to find tips on this and most seemed to suggest that I run the System Upgrade Readiness tool.

But I can't seem to run this either. Every time it runs I get a message asking me to install a hotfix (KB947821). KB947821 just appears to be the SUR tool but when the install process starts it just hangs up and never finishes. Everything I've tried, including running the Microsoft diagnostics tool, can't fix this.

I've seen other threads that suggest resetting windows update using a .bat file. So I tried that as well. Now when I run Windows update it says that I need to "install an update for Windows Update". But when I try this I get an error message saying an error occurred and quoting error code 800736B3.

I've attached what I think is the CheckSUR log file.

I seem now to have run out of ideas. Any help anyone can give would be most appreciated.

A:Issues installing SP1 and Windows Update update

Sometimes you can have better luck by downloading the Service Pack and installing it directly, rather than using Windows Update.

Download: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) - Microsoft Download Center - Download Details

For 32 bit Windows, you need the last file listed. 537 MB

For 64 bit Windows, you need the next to last file listed. 903 MB.

Might help, might not.

2 more replies
Answer Match 47.46%

I can't install or uninstall any software.
Most of the installed software are not working.
The default windows apps are working and few of the installed games are working (Witcher 3 - don't know how) .
Tried to reinstall Visual C++ Redistro but not working as none of exe files are opening with side by side config issue.

A:Side by side configuration issue since Windows 10 Update on 09 Aug 2016

Originally Posted by Windows Central Question I can't install or uninstall any software.
Most of the installed software are not working.
The default windows apps are working and few of the installed games are working (Witcher 3 - don't know how) .
Tried to reinstall Visual C++ Redistro but not working as none of exe files are opening with side by side config issue. can you perform a sfc scan?
And check that there aren't any pending OS updates and app updates
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

1 more replies
Answer Match 46.62%


I am having issues with my wireless connection to the internet. I am using Windows Vista (home edition). I am connected to the linksys router but I cannot connect to the internet. Originally I received an error that it could not connect to my DNS (or it didn't exist, or something). So I went in through properties and set the DNS tab so that the DNS server matches the IP address. Now when I try to "identify the problem" I receive an error that says:

"There may be a problem with your DNS configuration. Windows failed to find the well known host ""..." etc.

I have tried to ping well known websites with no response (all packets lost). I have also done the ipconfig /dnsflush and I have reset the IP address. I am at a loss as to what else the problem could be.
In case this helps, here is what I receive from ipconfig/ALL:

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Dusty-Ogg
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . :

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1395 WLAN Mini-Card
Physical Addres... Read more

A:DNS configuration issues

12 more replies
Answer Match 46.62%

Hi all
Need some help again!

I?ve just formatted my hard drive and have WIN XP SP2. Unfortunately my brother decided to install my PDA on my desktop but forgot to take out the device before installing now I can?t seem to configure it any suggestion?


A:XP configuration with PDA issues

Please rephrase the question and provide more detail.

7 more replies
Answer Match 46.62%

Hey all

I have a Dell Optiplex GX 1 Pentium 2 computer, 333 MHz processor 192 MB ram,

My problem is that everytime I turn it on, it says configuration error.... time of day not set and I go through set up and set it and then restart and then all is fine,

Well, if you leave it unplugged for more than 30 minutes or so, it will go through that again and I have to go back through setup again.

Now normally this would not be a problem, but this is a customers computer and she knows nothing about Windows at all esp. configurations, and I have to ship this to her, so I know that if it keeps this up, she will get it and have no clue on how to set it, plus the fact that i shouldnt have to redo it everytime.

Ok, by doing my own research, I have determined that the battery is no good or is going bad, so I have a Dell GX 1 tower that is the EXACT same as the one I am working on that was in working condition, just had HDD issues, so I am using parts from that one.

I need to know how to remove the battery from the parts one and transplant it into the one that I am working on, because this is a customers pc so I want to make sure that I do this right.

I need to know how to remove and replace the battery.

Any help would be greatly appreciated!

Thanks a bunch

A:Configuration issues: Please help

6 more replies
Answer Match 46.2%

i installed WinDBg with the help of bsod analysis getting started by Jonathan King.

Because i want to analyse BSOD dump files from members here and help them

But when the dmp file loads in WinDbg i get this error

Symbol search path is: *** Invalid ***
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
Executable search path is:
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *

Debugging Details:
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
----- ETW minidump data unavailable-----
unable to get nt!KiCurrentEtwBufferOffset
unable to get nt!K... Read more

A:Help WinDbg Configuration issues

Sorry for not getting to this sooner - but you're doing great work!

1 more replies
Answer Match 46.2%

Hi everybody! I'm a past owner of x1 Carbon 1st gen (stolen right before Christmas..).I'm buying the new x1 Carbon 4th gen (website, Italy) but there are some points that are not clear to me about this beautiful ultrabook. Power adapter: it's possibile to choose between 45watt and 65 watt. From the psref it seems to me that the 45W power adapter doesn't support rapid charge. Is it right? WiGig and WWAN: they cannot be chosen togher (source psref, as on the website the WiGig is still not shown). It will be in this way also in the future, or it's only a limit of the first configs on the market? WWAN: it's not fully clear to me for an Italian guys if it's better the SIERRA or HUAWEI option (I think the first). Can you please help? Thanks in advance to the community for the help.. Giordano    

Go to Solution.

A:X1 Carbon 4th gen - configuration issues

Hi TheRealGMC, and welcome to the Lenovo User Community!
Yes the 45W power adapter does not support RapidCharge. For that you need 65W. I'm looking forward to the 65W Micro power adapter being available.
You are right, it's WiGiG OR WWAN, not both. This is what we were told at CES, and there was no indication that would change.
The PSREF seems to imply that the HUAWEI is a Western Europe (WE) only option. The Sierra card supports the faster LTE-A standard.
Hope this helps!

6 more replies
Answer Match 46.2%

I am having issues with my computer. My computers OS is Windows Media Center. And the brand of the computer is Gateway. I was having issues with my computer rebooting: like if i would try to shut it down the computer would not respond. So i looked under help and support and it told me to go to "msconfig" and uncheck one of the boxes there. So it told me to uncheck the "Load Services" box. So I did that, and then when I rebooted the computer I got this message that said "You have changed settings in the system configuration are in diagnostic mode to undo whats been done please go back to normal startup. So i did that and the computer was in the state as if it were in safe mode. And i have no idea what to do. I know there has to be a way to undo this. Also my system restore checkpoints were all deleted so i cant undo with sys. restore. Please help me whoever gets this message. I need help with the computer ASAP. I really appreciate your time. I will be waiting for a reply.

A:System Configuration Issues

Well you have lost your system restore points if you disabled all the Microsoft services.

In using msconfig, when disabling services, you first HIDE all the Microsoft services.

You should not look like your are in Safe Mode if all previously checked boxes are now checked. If you are, then there is a problem with your display adapter settings. Make sure you are using the same screen resolution and color depth as before.

To check that, right click on the desktop and select Properties > Settings. Typical settings are 1024x768 and 16 or 32 bit color depth.

You can still troubleshoot by using msconfig -- just follow these directions:


First, restart in Safe Mode if necessary -- (tap the f8 key promptly on startup and choose the Safe Mode option from the boot menu) or Normal mode


Run msconfig and select the "Services" tab. Check "Hide Microsoft Services" and then disable the rest. Also uncheck "load startup group" on the general page.

See this link for detailed information:;EN-US;310353 << for Vista, but applies equally to XP, and better written.

Now restart and test the issue at hand

If no problems, run msconfig and recheck half the disabled items on the Services tab. Test again. If the problem recurs, UNcheck half the items you just checked to narrow down the culprit.

If the problem didn't oc... Read more

1 more replies
Answer Match 46.2%


I'm running two machines one vista one xp on a home network. I ahve them both connnected through my orange livebox router, one wirelss (vista) and one wired, I have been through the micosoft support faqs re seting up a home network however the only options shown seem to relate to wired only or wireless only networks nad i can't seem to get anywhere by following with either set off instructions.

I created a workgroup name on the xp machine which the prompted me to create an boot floppy to use on my vista note book or offered me directions for using the original XP install disk to set it up. neither of these is suitable as a: i have no floppy drive on my vista machine nor know where to lay my hands on a usb one b: I have no orig xp install cd as it is over 5 yr old machine and cmae with restore disc only.

all i want to o is shared files and the printer which is hard wired (USB) to the xp machine am i being totally naive and missing a blatantly obvious setup procedure and can anyone help me out?

A:WLAN configuration issues

this q was obv placed in wrong forum. wll resub thank u

2 more replies
Answer Match 46.2%

I have been dealing with the same issue for the last couple months. I only need the router because I use my cable connection for TiVo. I am going to try your instructions.

A:Router configuration issues

11 more replies
Answer Match 46.2%

I have a wierd setup up at an office and I think the configuration is slowing things down. Any suggestions would be great. Here is my setup.

Let me know if something looks out of place or what.

Static IP #2 hosts a webserver and it seems as though there is issues forwarding ports to the 2nd router. Not sure.

A:Hardware Configuration Issues

It looks clean as a whistle .

2 more replies
Answer Match 46.2%


I have a server that when I go into the Network and Sharing Center I see 1.jpg. I'd expect to see something similar to 2.jpg. Does anybody know what might be causing this?

The reason I ask is that although my settings seem to be configured correctly I am having problems connecting to the internet with the first server.


More replies
Answer Match 45.78%

Hi there, I just did a brand new installation of a Win7 Ultimate 7 Lite on my Netbook which full details have been specificated at the time of registration.
Since then the Windows Updates is continuosly searching updates for my OS without giving me any results at all.
If I check at the list of the installed updates is empty; looked at the log file hereby attached, downloaded the kb2479628.msu file but when I try to install it it start looking for installed upates on my computer giving me again no reply at all, and keeping is searching on.
What is supposed I should do in order to "unblock" the Windows Updates software?
I dont know if the coder who made the lite version has somehow disabled the Windows Updates functionality.
Waiting for any help I remain.
Tks so much in advance n regards.
Windows Update log (Stored in Oned Drive coz my NetBoob has not eenough RAM memory in order to embed it over here):!ArgNpzwQD_ioiFLykudAmZowH_gY
Another log from a MicroSoft software:
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4EC5FE4E-93D7-417A-B029-E73D... Read more

A:Windows Update Issues

Is this the same computer as the one here?
If so, you'll probably need to get a legal copy of Windows in order to get help with your updating issue, per Forum Rules.
The decision lies with the forum mod team.

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The installation of important windows updates needed to be cancelled. I now have 34 updates that show as cancelled and have errors (see below). I need to install these. Please help.

Security Update for Windows 7 for x64-based Systems (KB3153171)

Installation date: ?5/?16/?2016 11:26 AM

Installation status: Canceled

Error details: Code 8024000B

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:

Help and Support:

A:windows update issues

Go into Windows updates, and select which you want to install. Truthfully, I would not do 34 at once.
There were about 5 critical updates this month. I installed those first.

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For some reason, I am the kiss of death when it comes to computers. I don't file share, game, gamble, or anything else.... I've had this computer almost a year. HP laptop.

anyway, my computer and my phone quit communicating. I cannot synch my phone. I figured it was a samsung issue and didn't really care. I hardly ever synch anyway.

Then one of my photo editors quit updating.

Then HP Client stopped updating.

Trend Micro wouldn't install their updates. I called them and went back n fourth for weeks. I finally gave up. But I cannot uninstall Trend Micro until it updates! Nice twist. Trend Micro kept telling me that I have components of Norton on my computer. I've never installed Norton. It wasn't on it when I bought it. And they couldn't locate it when they did a remote access.

Well, I'm taking an online class. Had to download a zip today. Nope!

I did a system restore. It hasn't helped either. AND, in fact, it has caused more of a headache. I had yahoo IM but deleted and uninstalled. Now, when I startup, a pop-up shows up saying that it cannot start yahoo IM. I went back to my programs list, and it's there. BUT, when I go to uninstall again, it says that it cannot find it.

Ideas? Suggestions?


A:don't know if it's HP or windows, but I have update issues too

Forgot to mention, I am running microsoft security essentials and malawarebytes while my trend micro is acting up.

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I turned off Automatic Updates at the end of August because it was causing my computer to use full CPU and the automatic search for updates seemed to go on all day and night. Now I want to update Windows 7 but I am still having the same issue. How do I fix this and get my updates?

A:Windows Update Issues

Follow Mike`s advice here at reply #2

Windows Update will not update and I've tried multiple fixes

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"WindowsUpdate_dt000"is what i get when i try to get anything from windows updater or any other site that is windows download there anything i can do to get my updates without going on a windows site besides changing my opperating sisstom.and
one more quike queston why dose windows gets errors,virerses,and other bad stuff and mac and lenics dosen't

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I was wondering is there a way to automatically download the Windows Update patches to a location, but do not install them? The reason I'm asking is that I need to download them, burn them to CD and send them to someone who can just click on all the EXEs to run it.

I heard somewhere that you can set Automatic Updates to do this. Anyone know how?

Thanks & Rgds,

A:Windows Update Issues

No that I am aware of. You can download any of the updates individually and install as you please or use WSUS.

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I just got a Biostar A760G M2+ mother board and an AMD Athlon X2 5600 cpu.

I'm using my original hdd that has xp on it. I did a windows repair...following steps I found in another thread that someone posted. It is running slow and for some reason every time I try to do the windows update it locks up internet explorer.

Also, when I open up IE it goes to though I set the home page as msn. I can't get off of that stupid page. Mozilla works fine.

I did an xp windows repair about 3 weeks ago and it was no problem...I have no idea what the deal is.

Any input would be great.

My system is:
Biostar 760G M2+
AMD Athlon X2 5600 2.9 ghz dual core cpu
2gb DDR2 DIMM 800 (Transcend)
420w raidmax psu
80g western digital ide hdd
CD/DVD burner SATA (not sure on the brand atm)

A:Windows Update and other issues...

It might benefit from a cleanout.
Download Ccleaner(Google it). Run Ccleaner followed by diskcleanup and then defrag( click Start>all programs.accessories.system tools.) then run Ccleaner again and then click on the register button and run it. reboot.
Then go to Control panel>system>advanced and click on the performance button.Select best performance.Ok.
you should see a lift in speed.

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