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Windows update fails to install IE10 after repair install

Q: Windows update fails to install IE10 after repair install

I did a repair install of W7 Ult. x64 SP1. Applied all updates, but if fails to install IE10 update :

Attachment 286642

(as you see it is a dutch version).

If have run sure & sfc /scannow. Both report no problems.
CBS files are attached.
Please help ?

A: Windows update fails to install IE10 after repair install

Ok, it is working now. Steps I took :

1) Hide the update for IE10
2) Download and tried the installer for (my localized) IE10 : failed to install
3) Started windows update, suddenly there where 43 optional updates available including IE9
4) Installed all optional updates except IE9
5) Retried the installation of IE10 (not visible any more in updates) : succes

Hope someone else can bennefit,

Regards, Jan

1 more replies
Answer Match 84.6%

First of all, I'm new here, so try to be patient as I stumble through the rules.
Normally I'm pretty good at fixing software issues, but this one has me stumped.

I have a machine running Win7 h/p which seems to have installed any other updates fine, but always chokes on IE10, throwing "Code 9C59 Windows Update encountered and unknown error."
(As a side note, I've *never* seen it encounter a *known* error.)

What I have done with no success:
Renamed the SoftwareDistribution folder.
Turned off Norton's 360.
Uninstalled IE9 and reinstalled (it said I had a newer version of IE9 installed *after* I had removed it and rebooted!)
Tried downloading and running the redistributable installer for IE10.

All failed. I have since downloaded and run SURT, run an sfc scan, and checked the Windows error log while I waited. There are loads of instances of this in the event viewer:

"Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 10 for Windows 7 for x64-based Systems."

I compressed a copy of the CBS folder and attached it.
Thanks in advance for any help.
Greg

A:*Only* IE10 install fails in Windows Update

The errors from the CheckSUR log are these....

Code:
Unavailable repair files:
servicing\packages\Package_1_for_KB2817183~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_2_for_KB2817183~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2817183_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2817183~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_1_for_KB2817183~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_2_for_KB2817183~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2817183_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2817183~31bf3856ad364e35~amd64~~9.4.1.0.cat
The CBS.log appears to be incomplete - it ends a lot earlier than it should do - but still shows the following error....

Code:
2013-08-06 14:30:23, Info CSI 0000009d [SR] Beginning Verify and Repair transaction
2013-08-06 14:30:24, Info CSI 0000009e [SR] Cannot repair member file [l:20{10}]"csrsrv.dll" of Microsoft-Windows-Csrsrv, Version = 6.1.7601.18113, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
Please reboot and post the new CBS folder - meanwhile I'll try and produce a fix protocol for the CheckSUR errors.

9 more replies
Answer Match 93.66%

Hello there,

My computer was victim to some malware and that seems to be cleared up but I am now not able to install Internet Explorer 10 through windows update. I am receiving an error code of 9C59. Any help would be greatly appreciated. Attached is my CBS.zip

A:Cannot Install IE10 From Windows Update

I ran the Windows Troubleshooter and it fixed the problem for me, and then I was able to install IE10 without a problem, try running that

3 more replies
Answer Match 93.66%

I just installed Windows 7 Pro and it came with IE8. Windows Update has an "important" update for IE10 and a "optional" update for IE9. Can I safely skip the IE9 update and go straight to IE10?

A:Update to IE9 or IE10 after Windows 7 install

Yes - you can go directly to IE10 and you might want to read this:
Internet Explorer 10 - Enable 32-bit or 64-bit IE10 in Windows 7

1 more replies
Answer Match 91.56%

I get this error in the event viewer:
"Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 10 for Windows 7 for x64-based Systems."

Attached are the CBS folder items. Any help would be appreciated. I've already run the SURT 3 times and sfc/ scannow 3 times. Also ran chkdsk.

A:IE10 fails to install, error 0x80070643

Welcome to the forum!

The CheckSUR log shows the following problems....

Code:
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-i..onmanager.resources_31bf3856ad364e35_9.4.8112.16421_en-us_098d4925a1f5cbd3.manifest
winsxs\manifests\amd64_microsoft-windows-ie-setup.resources_31bf3856ad364e35_9.4.8112.16421_en-us_c5cbe986a306e77e.manifest
winsxs\manifests\amd64_microsoft-windows-i..rofilerui.resources_31bf3856ad364e35_9.4.8112.16421_en-us_be6a0671d6e03a2f.manifest
winsxs\manifests\amd64_microsoft-windows-i..tbranding.resources_31bf3856ad364e35_9.4.8112.16421_en-us_6adcf7a9d9e3d23b.manifest
winsxs\manifests\amd64_microsoft-windows-ieinstal.resources_31bf3856ad364e35_9.4.8112.16421_en-us_ca9ac877dd8e3dc7.manifest
winsxs\manifests\amd64_microsoft-windows-i..plication.resources_31bf3856ad364e35_9.4.8112.16421_en-us_c9fbaafbe2309388.manifest
winsxs\manifests\amd64_microsoft-windows-ie-ieadvpack.resources_31bf3856ad364e35_9.4.8112.16421_en-us_5240747ae99d24a5.manifest
winsxs\manifests\amd64_microsoft-windows-i..rationkit.resources_31bf3856ad364e35_9.4.8112.16421_en-us_6f0dc561f13d1033.manifest
winsxs\manifests\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f.manifest
winsxs\manifests\wow64_microsoft-windows-i..oyment-languagepack_31bf3856ad364e35_9.4.8112.16421_en-us_f86588724cbfaa8d.manifest
winsxs\manifests\wow64_microsoft-windows-i..oyment-languagepack_31bf3856ad364e35_9.4.8112.16421_en-us_f5a9c502d56eab63.manifest
Th... Read more

9 more replies
Answer Match 91.56%

After having tried for a long time to fix a number of problems (see Not Running Genuine Windows Error 0x8004fe21 for the details), I've tried to do a repair install.
This fails however during the "compatibility check" with the following error message:
"The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.
An error prevented a required compliance check from completing. Cancel the installation and try upgrading again."

Does anyone understand what this error message means and how to solve the problem?

A:Windows 7 Pro 64 bit repair install fails

get a valid version of Win 7.

9 more replies
Answer Match 91.56%

I installed Windows 8 Consumer Preview on a small partition on my hard drive. However, I later realized that I would need more space to move some files I needed onto it. I shrunk my Windows 7 partition and used GParted Live to expand my Windows 8 Partition, as the built in windows partition manager is incapable of extending volumes to the left. I then inserted my Windows 8 install usb as I knew it would be unable to boot following the movement of the partition's start. However, Automatic Repair reports that it was unable to repair my PC, refresh reports that the disk is locked, and chkdsk /r /f tells me the disk is write protected. I am able to write to the Windows 8 partition from my Wndows 7 Partition. A chkdsk /r /f from the windows 7 partition has locked up at 14 percent of step 4 (verifying file data). Any idea what went wrong?

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Answer Match 91.56%

Hey,

I have been experiencing a 9C59 error when trying to update to IE10 on this PC. I have followed all of the troubleshooting advice available from Microsoft, ensuring all pre-requisites are installed etc.

I have attached three CBS.zip files here for evaluation (sorry had to split them to upload) and would greatly appreciate any help you can give on this issue.

Thanks!

A:Error 9C59 when using Windows Update to install IE10

The only significant error I can find in the CBS log is

Code:
2013-04-23 09:48:08, Info CBS Failed to find file: amd64_microsoft-windows-scripting-jscript_31bf3856ad364e35_8.0.7601.21969_none_fc18c9909e077b72\jscript.dll [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CBS Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CBS Failed to gather all missing files for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CSI [email protected]/4/23:08:48:08.190 CSI Transaction @0x12ab130 destroyed
2013-04-23 09:48:08, Error CBS Failed to pre- stage package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CBS Perf: Stage chain complete.
Please run the following command, and post the results.

DIR C:\Windows\jscript.dll /S

What Anti-Virus are you using?

4 more replies
Answer Match 91.56%

When I attempted to install IE10 from Windows Update, the update failed with Error 9C57.

There was also a prior failure (also this morning) to install an optional update, Platform Update for Windows 7 x64 edition (KB2670838).

Finally, while this may be entirely unrelated, I noticed earlier this week that the "Turn Window Features On and Off" function under Programs and Features of the Control Panel is missing quite a few items that I know used to be there. For example, there's no longer a Telnet or FTP option. The list is only about 6 or 7 items long. I mention this in case it's useful for troubleshooting.

I'm attaching CBS.zip, screen caps of the two failed Windows updates, and a screen cap of the Windows Feature showing the very few items in it.

Attachment 260711







Thanks so much in advance for your help!

Rgds,
Jeff

A:Cannot install IE10 from Windows Update, Error 9C57

There are some very rare errors present in both CheckSUR and CBS logs - they'll take some researching.

back later (if Tom doesn't get in first! )A

9 more replies
Answer Match 90.72%

Hi, I've tried various things to try to get IE10 to install:
Ran SFC /scannow - ok
Ran the SUR check - ok
Checked the prerequisites list - some say 'already installed' - some say 'not applicable to your system' (which means...? And yes, I did use the x86 versions.
Tried the troubleshooter.
Tried and failed to uninstall IE9.
Noted IE10 listed in Control Panel features. But IE9 is installed and runs.

Discovered reports that IE10 will not install on a range of laptops equipped with 'hybrid graphics cards'.
Internet Explorer 10 bug blamed on hybrid graphics | bit-tech.net
Internet Explorer 10 does not install on PCs with hybrid video cards

These require updated graphics drivers.
I updated my graphics driver, taking the risk that a generic laptop driver might or might not work.
IE10 still didn't install. (Could be the driver isn't yet updated for IE10..but how does one know?).

What happens?
IE10 fails from the standalone installer first:
'Downloading required updates' (which updates?) - progress bar to about 80%.
Then 'Internet Explorer did not finish installing'.
The log file shows an apparent failure to download sthg, but I can download this manually from the URL shown in the log file.

Details posted here: (I'm dal987) including the log file.
IE 10 Installation Fails - Neutral package installation failed

- where a number are experiencing the same thing.

Naturally it fails via Windows Update too. Unexpected error, 9c59 (which a number of people have experienced).

Ide... Read more

A:IE10 fails to install on HP laptop running Win 7 Ultimate 32 bit

Please post the CBS.log and CheckSUR.log files so we can take a look.

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Answer Match 89.46%

So yesterday automatic Windows update installed IE10, today I noticed that links in certain applications open in IE10 instead of my configured default browser, which every link from this or any other application used to open in before that update and the reboot that followed the update.
I checked the Default Programs section in the system control panel, expecting maybe Microsoft wanted to get themselves in any more trouble with the EU and changing the default to IE. This was not the case however, all the associations were still pointing to the configured default browser, I noticed however I could not uncheck the defaults already set.
So despite the obvious configuration being correct, links would still open in IE10 even after yet another reboot.
I went ahead and checked the registry associations, and found that http(s) protocol as well as htm(l) filetypes were associated with Internet Explorer with various EditFlags set (presumably to prevent changing them through the user interface, or to ignore the user interface settings).

Seriously Microsoft? Don't you have enough trouble yet?

A:Windows Update IE10 Install messes up default browser configuration

I'd avoid IE10 and uninstall the update. It's riddled with bugs.

1 more replies
Answer Match 89.46%

Hi,

I ran an install over my current win 7 x64 image. I now cannot update directx. I get the following error: An Internal system error occurred.

This all started because I'm getting errors when trying to launch games from steam. One of the first things suggested to try is to reinstall DX.

The only thing I tried so far is changing the version of DX in Regedit just in case if it was a version conflict.

I've attached both logs the error referred to.

any suggestions?

A:directx fails to install after win 7 repair install

This doesn't explain your problem, but I suggest trying the standalone DirectX installer:

Download DirectX Redist (June 2010) from Official Microsoft Download Center

(96 MB download, unfortunately for those with slow connections). It seems to be a lot more robust than the Web-based install.

3 more replies
Answer Match 88.62%

It's my daughter's computer. A little e-Machine, 250G HD, Windows 7 32-bit on it. Out of nowhere her computer wouldn't boot up. I can get it to try to boot using the Windows disk, it gets so far, and then the repair fails saying:

The file or directory C:/Boot is corrupt and unreadable. Please run chkdsk utility.

I try to re-install. Thankfully she had backed up everything on my external just days before. It gets near the end, and then the same error comes up. I cannot get into anything else. Nothing else will load. I don't even know how I can run chkdsk. Unfortunately the computer is about three years old and she can't remember the specifics except there is only one HD in it. She had no internet at her place so it's not because she suddenly installed something. She was using it to watch movies and listen to music mostly. I'm at wits' end, can't figure it out. Any help (will have to be detailed, sorry. I know some stuff about computers, but am no expert) would be greatly appreciated. I've read through some of the other threads, but they're not exactly like what the problem is here.

A:Boot corrupt and unreadable, repair/re-install of Windows fails

Hello Sujichan. Welcome to the forum.

It is possible the hard drive died, but it is equally possible a corruption happened in the file table.
If it is the latter then Chkdsk could fix it.

First you need to get to a Command Prompt. For that use Option Two in this tutorial:
System Recovery Options
And choose Command Prompt from the list of recovery options.

Then at the Command Prompt type this: chkdsk C: /f
And then press ENTER

Let it run all 5 tests without interruption.
Good luck.

1 more replies
Answer Match 88.2%

I am having an issue that it looks like many other have run into trying to upgrade from IE8/9 to 10 or 11. Other Windows Updates go through fine but anytime I try to install IE 10 or 11 via Windows Update or from the offline installer it fails with the error 9C59.

A little backstory on this in case it helps.... We have a VDI environment so this is on our gold image. Months back we updated IE8 to IE9 but found that we were having compatibility issues with an internal web app and had to downgrade back to IE8 (via uninstalling the IE9 installed update). It appears that I can still re-install IE9 but anything beyond that fails with the info above.

I've tried many of the suggestions out there such as reinstalling the readiness tool, resetting windows update agent, etc but no luck so far. The interesting thing that I found is if i start fresh with this update again (so i start with IE8) , the "turn windows features on / off" shows IE 8 as an option to toggle on/off. However after I try the IE11 install and it fails, i still have IE 8 installed but the "windows features on/ off" window shows IE11...so its almost like it ALMOST gets there and fails.

Either way, if theres any help someone could have for this I'd greatly appreciate it! i'm happy to try and scans / logs that might help

thank you

andrew

A:Windows 7 32bit cannot install IE10 or IE11: Windows Update error 9C59

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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Answer Match 87.78%

oh me guys I need somebody really crafty!
i have a HP Pavilion laptop [dv5117ci] with factory load XP Pro SP2and factory restore discs. the system became corrupted by a failed Win update.
it had multiple files showing bad, so rather than chase them one at a time for an unknowable number of days, I decided to create a new directory and install fresh copy of WinXP Pro

That looked like it was going to work but after being up on the initial boot, wobbly, for about 45 minutes, something caused a freeze, and I was toasted after that. Same routine again: bootup, get error "Windows failed to start because the following file is missing or corrupt". so back into chasing one after another ad infinitum.

All day I have tried to get something to work so I could get the data off the system then nuke it. I can't get anything up and running so I can remove files.

Anyone have a suggestion? is there an "xp light" or something that maybe just does the MINIMUM kind of load, just enough to get win explorer running so I can copy files?
 

A:WinXP Pro Corrupted - Repair fails - Parallel Install Fails

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Answer Match 85.68%

I run XP SP3. Automatic updates is turned on and works all the time except this one:Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000, Windows XP, Windows Vista, Windows Server 2008 (KB953297)It would seem that this is an old update as I run SP3 and this appears to be an SP1 update. If there are more updates it installs them but fails on this one.The machine works fine. Is this a symptom of a larger issue?Thank You

A:Windows Update fails to install

That update means it is for .NET Framework 1.1-SP1. SP1 refers to the NET Framework,not your XP version.
Go to the Windows Update website,let it scan your computer for updates and this update shows again,try to install it there.If it fails again then don't worry about it.
Have you checked your"Add/Remove Programs" to see if you have .NET Framework 1.1 installed on your computer,or .NET Framework 1.1 SP1?

13 more replies
Answer Match 85.68%

when windows update fails to install a KB, and it lists it as FAIL.

why wont it reinstall or re-download ?? Or does vista reinstalls it when you restart the computer?

A:when windows update fails to install?

Try it from the administrator account. Do you see custom and express?

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After help cleaning the Malware and junk from this laptop the windows updates fail to install. I rebooted and retried to no avail. I couldn't find a wi 8 problem like this so I'm asking if anyone can help clear this up?

A:Windows update fails to install

Hi

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Answer Match 85.68%

Sorry for the short title, I didn't know how to word my issue.

My problem started when I had started getting BSOD's. To fix I had de-fragmented (didn't work) and then I had to do a system restore which appeared to fix it although it didn't keep my files instead deleted them. I tried installing a game on steam that required framework 3.5 but It failed to install giving me this error code: '8007371B'. I had researched and found no luck with finding any fixes, it's not even heard of. I tried doing a factory reset with comes up with the same error code, I have also tried upgrading to win 10 and using a media (installation disk) to install which had no luck and come up with the same error code.

I am desperate as soon I will not be able to upgrade to windows 10.

-Fraser J-

A:Windows 8 fails to update, install etc. Please help.

It's a problem with your Boot Manager. Your Boot Manager is what boots into Windows, and a problem with it can cause ou to not be able to boot into Windows.

First thing to try is something called 'Startup Repair'. You'll want to follow this guide: http://www.bleepingcomputer.com/tutorials/http-wwwbleepingcomputercom-tutorials-automatically-repair-windows-8-with-automatic-repair-/

If that doesn't work, you'll need to reformat the PC. If you can't repair the boot manager though there's going to be no other options. You'll lose your data so do try Startup Repair first.

The reformatting will work for sure, but regardless, once you're up and running I would recommend that you start backing up your data regularly. Either a disk imager like Macrium Reflect or a snapshot tool like Rollback Rx. Either will do the trick but you'll want to start backing up your data.

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Running Windows 2000 Pro SP4. All Microsoft updates download and install without problem except NET.Framework 1.1 Service Pack 1. The update downloads fine but fails to install. No error message just fails to install and recommends trying again. No other perceived problems.
 

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Windows update keeps reminding me to install a Security Update for Microsoft .NET Framework, version 2.0 (KB928365). No matter how many times I download the 14.7mb file and successfully install it, the update shield keeps reappearing to remind for another installation of the same update. Would appreciate help in resolving this issue. Thanx.

A:windows update fails to install

I am having the same problem. Will someone please help?
Thanks

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Answer Match 84.84%

I have tried numerous times to install IE10. I have researched this issue thoroughly & have found no answer, All other updates will install - no problem. All my drivers are up-to-date. I even resorted to the MS "Fixit" to no avail.

The event viewer reads:
Log Name: System
Source: Microsoft-Windows-WindowsUpdateClient
Date: 3/15/2013 12:57:29 PM
Event ID: 20
Task Category: Windows Update Agent
Level: Error
Keywords: Failure,Installation
User: SYSTEM
Computer: QX9650
Description:
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 10 for Windows 7 for x64-based Systems.
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945A8954-C147-4ACD-923F-40C45405A658}" />
<EventID>20</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>1</Task>
<Opcode>13</Opcode>
<Keywords>0x8000000000000028</Keywords>
<TimeCreated SystemTime="2013-03-15T16:57:29.682012200Z" />
<EventRecordID>499277</EventRecordID>
<Correlation />
<Execution ProcessID="1576" ThreadID="5236" />
<Channel>System</Channel>
<Computer>QX9650</Computer... Read more

A:Cannot install IE10 Update!

Hello TBoyd,

Help us to help you

Windows Update Posting Instructions

Without the information, your guess is as good as mine!

Tom

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Answer Match 84.84%

As the title says this particular update fails to install. It tried to automatically one day and still does every time I shut down my laptop.

Error code is: 80070005

CBS zip is included as attachment.

Have thuroughly checked my computer for viruses and malware and its totally clean, also went through steps to remove any corrupted files but it still wont install.

Help greatly appreciated.

A:Windows update KB3035583 fails to install

I can't see any attachment?

That said the 70005 error does have at least one known cause...
https://support.microsoft.com/en-us/kb/968003

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Windows update KB974431 x86 always fails to install on my Windows 7 rtm build 7600 ultimate x86.

Any solution ?

A:Windows update KB974431 fails to install

I've read here and elsewhere that this is due to an invalid key, supposedly you need to remove your bad key, extend the trial period if necessary, and then you can install the update

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I have been trying for the past 2 months to get KB952241 to install, but it continues to fail. And I cannot get any help from Support except to direct me to this forum. So, if there are any MS people on this thing, please advise as to how to get this installed. I have log files from the installation if needed. Thanks.

A:KB952241 Windows Update Install Fails

This is a Security Patch for Microsoft Visual Studio 2008 ... Do you have this installed??

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Answer Match 84.84%

I'm using Windows XP, SP3. My computer is a Dell Optiplex GX270 (full tower, not the smaller horizontal things), 3.20 GHz processor with 1GB RAM.

I tried to use Windows Update today after finding out that I 11 critical updates. They all downloaded, but when it goes to install, it just fails. I've turned off my anti-virus, and my firewall. I've restarted, and nothing is working. I'm stumped.

A:[SOLVED] Windows update fails to install?

Is this right after you installed SP3?

Try this:

1. Re-register the Windows Update DLL with the commands below

Click Start, click Run. or Windows key + R (faster)

Copy and paste each of the following commands. Press ENTER after each command.

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

Restart computer.

Then run the update again . .

8 more replies
Answer Match 84.84%

For more than 2 weeks I have been trying to install windows security update KB2564958 and i will fail to install giving error code 0x80246007. I looked up this error code online and it means “NOT DOWNLOADED” but I am sure it was downloaded because I went directly to microsoft.com and looked up the stand alone of this update and downloaded it and my download manager showed the progress bar downloading 744 KB which I saved to desktop but when I tried to onstall it the setup was interrupted at the beginning saying “Setup was cancelled”.

I have scanned my pc with Spybot, Malwarebytes, Superantispyware, Norton Security suite and they found no viruses or troyans at all (note that I don’t have any antispyware actively monitoring on task-bar I use all of them manually to scan so there is no conflicts).

I ran Chkdsk and found no errors. I ran Registry First Aid and clea-ned the registry to no avail, this up-date will not install. There must be some bug or this update was corrupted since they offered it. I have tried several options that I found online and did not solve the issue. My Norton protection and all other softwares never interfered with Microsoft Updates.

I contacted Microsoft support and after they gave me a list of several options to solve the problem that I followed to the letter to no avail they asked me to use (and pay) phone support and I replied to them that Microsoft offers FREE complete support for problems related to Windows security updates and I refuse to ... Read more

A:Windows update KB2564958 fails to install

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Answer Match 84.84%

Hi,

I am trying to install Windows Update KB3074543 but it fails over and over. If anyone has any suggestions/thoughts, please let me know.

Thanks,
Kevin

A:Windows Update KB3074543 fails to install

Please follow the Windows Update Posting Instructions
and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

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Answer Match 84.84%

I cannot get my windows update to work correctly. WU 7.2.6001.788 tries to install itself and fails. I've changed the name of the software distribution directory to "erase" the memory of old updates and that worked but still no luck installing WU.

THanks in advance for your help.

A:Windows Update 7.2.6001.788 Fails to install

Try installing the standalone package manually from here: How to obtain the latest version of the Windows Update Agent to help manage updates on a computer

1 more replies
Answer Match 84.84%

Hey guys,
I am having this problem quite a long time now. Whenever I want to install updates from windows update in order to be able to upgrade from Windows 8 to 8.1, it shows me message while rebooting: Failure configuring Windows updates, Reverting changes, Do not turn off your computer. Then showing me couple of these multiple times:
and yes, you guessed it, I am once again where I started. I tried literally everything I found on the internet, and nothing ever worked. I just want to upgrade to Windows 8.1(which I can't aswell but I think the reason why, is Windows Update). My last chance is reinstalling Windows but I would like to solve this with different option. Thank you for any tips or anything that could eventually lead to solving this problem of mine.

A:Windows update fails to install updates

This is a BSOD problem. Please create a topic over there and include reports needed with your report.

1 more replies
Answer Match 84%

Hi. Because I recently formatted my computer's hard drive, I have had to go online and redownload all of the critical and other windows updates for my Windows XP Pro computer. When I first started to download the updates, I had 19 Critical Updates to download. Now I think I have 10 or something like that. Well, these last 10 or whatever absolutely refuse to install! They are apparently downloaded though because I attempt to redownload them and they "download" at speeds way faster than what dialup is capable of. Well, then it proceeds to install the updates. However, every single update fails. During the attempted installation of these updates by Windows Update, my computer accesses the floppy drive for some unkown reason. It does this only once or twice. I believe that during these downloads I am running programs such as Norton Internet Security 2002 (but I don't know why this would affect it because my other downloads completed fine with this and the rest of the programs mentioned here running). I was also running Windows Messenger, Yahoo Messenger (I think), Kazaa Lite (I think), and Norton Antivirus 2002 (with Autoprotect enabled). I have not tried downloading these files with any of these programs disabled. Oh yeah, I use AOL for my Internet connection but I use Microsoft Internet Explorer 6.0 to do most if not all of my web browsing which does include Windows Update. Please help me with this problem! I am quite stumped really. I have tried multiple (5... Read more

A:Windows Update Fails to Install Critical Updates

9 more replies
Answer Match 84%

Windows Update installation of Win7 SP1 (updating existing version of 6.1.7600.16385) reports the install as successful until reboot, then says successful and unsuccessful in the same dialog box. Error ID is 80242016. Subsequent run of windows update shows SP1 not installed. Problem repeats, even after following all steps in troubleshooting, including running the recommended hot fix for KB 947821, troubleshooting, & turning off anti-virus. Also, the windows update troubleshooter identifies my system as AMD64 architecture even though it is Intel I7 2600K. System infomation id's the CPU correctly. Any suggestions? System MB is ASUS P8P67 PRO, 16GB memory, AMD Radeon HD 6800 Series video card.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, 64 bit
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 16360 Mb
Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb
Hard Drives: C: Total - 1907626 MB, Free - 1744588 MB;
Motherboard: ASUSTeK COMPUTER INC., P8P67 PRO
Antivirus: Norton Internet Security, Updated and Enabled
 

A:Windows update install of Win 7 SP1 fails with error 80242016

Not the same symptoms, but check out this sticky thread to see if anything there works for you.
 

1 more replies
Answer Match 84%

Help!
I have created the Senslogn Registry, deleted SoftwareDistribution, Edb.log, Catroot2, Checked all services, Checked the Registry Key "NoWindowsUpdate" I have been spending hours trying to fix 0x80240020. I need to have someone tell me what the problem could be, I am an administrator running Windows XP Pro SP2

A:Help with 0x80240020 Windows Update fails to Install Updates

Please help.

3 more replies
Answer Match 84%

Windows 10 Cumulative Update KB3197954 Fails to Install as Well

Windows 10 cumulative updates are certainly pretty helpful for the majority of users running Microsoft?s latest OS version, but at the same time, they are turning into sort of nightmare for others who can?t simply install them successfully.

Issues with Windows 10 cumulative updates have been around for a while, and Microsoft has tried to fix them on several occasions, but for some reason, they keep coming back pretty much in the same form.

KB3197954 makes no exception, and after being pushed to Windows 10 users last week, it appears that it fails to install on a number of machines due to a cause that?s yet to be determined.

More than just installation issues
Posts on Microsoft?s Community forums are pointing towards various problems experienced with cumulative update KB3197954, including system freezes, but in most of the cases, it?s the typical ?failing to install? issue that makes it impossible for some users to deploy the patch on their computers.

?Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3197954) keeps failing to install on my system. The install starts fine but while restarting claims the install has failed and reverts everything. Windows update history only tells me that the update ?failed to install,?? one user is reporting, adding that the error that he gets is ?Installation Failure: Windows failed to install the following update with error 0x800F... Read more

A:Windows 10 Cumulative Update KB3197954 Fails to Install as Well

Checked, not available in my area as of yet.
Valuable share Exterminator, thanks.
 

2 more replies
Answer Match 84%

Yesterday I downloaded and installed latets WinXP updates. Was not able to install Server 2005 SP2 update. Found following information from their support website:http://support.microsoft.com/kb/957008When you try to install a security update for Microsoft SQL Server 2005 Service Pack 2, Microsoft SQL Server 2005 is not successfully updated. This issue occurs because the rollback process for the security updates incorrectly removes the SQL Server 2005 service accounts from the respective local SQL Server service groups. CAUSE: This issue occurs because the rollback process for security updates incorrectly...This issue occurs because the rollback process for security updates incorrectly removes the SQL Server 2005 service accounts from the respective local SQL Server service groups. The permissions are granted to local service groups and not to the service accounts. Therefore, the services cannot access the required resources, and the services cannot start.RESOLUTION: To resolve this issue, follow these steps: 1. Identify the SQL Server 2005 service...To resolve this issue, follow these steps: Identify the SQL Server 2005 service group that is located on your computer. To do this, follow these steps: a. Click Start, click Run, type compmgmt.msc, and then press ENTER. b. Expand Local Users and Groups, and then click Groups. 2. The SQL Server 2005 service group starts with "SQLServer2005." Identify each group, and then double-clic... Read more

More replies
Answer Match 84%

I just downloaded 102 updates for Windows and Office it is approximately 600MB and above. After downloading, some updates maybe, 23 failed to install and 3 were said to be not needed. And I restarted my PC, after restarting, Windows Update prompts me to install the remaining updates which is not installed for the first time. Then It installs the 90% then restarts the machine, after restarting the remaining not installed updates installs successfully. What maybe the cause of that problem?

Sorry for the English. I'm Filipino

A:Windows Update fails to install updates for first time

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

1 more replies
Answer Match 84%

So I had to do a System Repair thing where Windows would repair itself and removing all my apps but keep my documents, photos and music etc. So I was reinstalling every program again and also wanted to install the updates.
But I ran into 0x800f0922 error code and I couldnt install them. (I run Windows 8.1 Pro) I was trying to install Adobe Photoshop but couldnt continue cuz .NET framework 3.5 was required. But after trying to manually download + install I got the same error (0x800f0922). I've tried almost every cmd command but couldnt fix it. (im a kinda noob on it anyways)
Any help would be appreciated!

P.S. I just reinstalled Windows and tried installing the updates again, but same thing. I cannot install any update at all.

If you want, you can add me on Skype: septurae

A:Windows 8 fails to install EVERY update, error 0x800f0922

have you tried to run
Code:
chkdsk c: /f /r /x


? I had Windows Updates failing recently and ran chkdsk by booting from the Installation disk (so that the OS was not running and the HD could be unmounted). It found bad sectors and fixed them and the updates installed perfectly fine after that.

1 more replies
Answer Match 83.16%

Hello,

I've installed Windows 7 64 bit home premium new on my laptop after it had a virus.
All updates worked fine except IE 10.

Here are the log file. Can you help me please?
I've installed Windows6.1-KB947821-v28-x64 already two times.
I've tried already to install the IE 10 like 5 times.

I'm getting always the error 9C59.

Error Code from the eventmanager: 0x80070643

Do you need more informations?
I don't wanna start again.

Thanks Akkalla

A:Cannot install IE10 Update - Error 9C59

There are a number of errors in the CBS log, although both SFC and CheckSUR are clear...

Code:
2013-09-12 00:49:57, Info CBS Read out cached package applicability for package: Package_for_KB2870699~31bf3856ad364e35~amd64~~9.4.1.0, ApplicableState: 112, CurrentState:112
2013-09-12 00:49:57, Info CBS Session: 30322497_1025413020 initialized by client WindowsUpdateAgent.
2013-09-12 00:49:57, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-09-12 00:49:57, Info CBS Read out cached package applicability for package: Package_for_KB2660075~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 112, CurrentState:112
2013-09-12 00:49:57, Info CBS Session: 30322497_1028533022 initialized by client WindowsUpdateAgent.
2013-09-12 00:49:57, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-09-12 00:49:58, Info CBS Read out cached package applicability for package: Package_for_KB2604115~31bf3856ad364e35~amd64~~6.1.1.3, ApplicableState: 112, CurrentState:112
2013-09-12 00:49:58, Info CBS Session: 30322497_1035709027 initialized by client WindowsUpdateAgent.
2013-09-12 00:49:58, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-09-12 00:50:00, Info CBS Read o... Read more

3 more replies
Answer Match 83.16%

I have a laptop with a strange issue it has no network connection shown but from a prompt i can do ipconfig /all and list all and i can ping. What I can't do is a repair install it fails to copy anything to the program files \internet explorer folder. i.e. icwhelp.dll and a host of other files. I found I can't copy and paste to the folder. I have taken ownership, reset permissions and still no dice on writing to the folder anyone got an idea?

A:XP Pro repair install fails

I'm not clear as to what your trying to do a repair installation of, but you can try right clicking the Program Files folder>Properties>Security tab>Check all, click Advanced>Double-click what is listed>Check all and check the box at the bottom (applies to all child objects).

Let me know if I need to explain that better.

2 more replies
Answer Match 83.16%

I have Dell XPS Q6600 with Windows Vista Home Premium 32 Bit.
I recently had a major startup failure, which the root cause is still unknown to me(but if I had to guess it was a virus). I tried several things to fix that issue and none of them resolved it, so I did a repair install off my Vista reinstall dvd, which installed service pack 1.
After the fresh install, I went to run windows update to catch up on the last 4 years of updates, and a few of the updates installed, but the majority did not. Each time I try to install the remaining 89 updates I get 3 errors, Code 80070570, Code FFFFFFFE and Code 8007001F.
I have tried just installing 1 update at a time and get an error each time, I get Code 80070570 when I try a single update install.

Another problem that I have(that I assume is related) A few minutes after I startup my computer I get an error message that says "Host process for windows services stopped working and was closed".
I have read online for solutions and have tried many things(but am willing to try anything and everything again). I read about trying to manually install updates, or download them off the MS website. I was able to download and install Service Pack 2 by doing that, but still have 89 updates I need to install.
Any help or solutions would be greatly appreciated. And just let me know if there is any information you need from me.
 

A:Can't use Windows Update after a repair install

If you receive Windows Update error FFFFFFFE, it means that an update can't be installed because of a problem on your computer.
This problem is usually caused by a malware (malicious software) infection. To prevent your computer from becoming unstable, Windows won't install the update.
 

3 more replies
Answer Match 83.16%

I have been able to download the updates with WSUS, however, I am stuck on 'Listing IDs of missing updates'.
Malwarebytes and Spybot are the only programs on here at this time that are even close to seeing something viral. Cryptoprevent was not causing a problem to my knowledge.

I stopped giving windows and WSUS time after 14 hours of no discernible improvement. I even made the automated ISO and tried installing from there.
The Internet works with everything else that's stock in Windows. I updated to IE 11. Lenovo needed .NET framework 4.0 and their driver updater worked great.

I don't have the original Lenovo Discs. They think I am going to buy them again. M$, of course, won't give me a clean ISO due to OEM status. I found the ISO another way.

Is there a specific KB that can update Windows Update?
I can't even get the .msu to install from this thread windows 7 update stuck at "checking for updates..."

3050265 was the KB... Thanks Everyone!

A:7 Pro Fresh Install - Windows Update fails - WSUS hangs

Hi and welcome to SevenForums,
You can get installation media with this for free and yes it does get the iso from Micro... servers
https://www.heidoc.net/joomla/techno...-download-tool

It's a lot easier to clean install these days with the unofficial sp2
There are essentially 3 updates needed for a clean install of windows that will get you updated through April of 2016

KB3020369 & KB3125574 & KB3172605 all can be downloaded from the catalog using internet explorer
Microsoft Update Catalog

https://blogs.technet.microsoft.com/...ows-7-and-8-1/
When manually installing updates you need to switch your update settings to Never check for updates and restart the machine first.

After restart you will need to ensure the built in windows update service is stopped and set to manual first too or it will conflict with the stand alone installer.

Afterwards reset the windows updates service to what it was before and update settings to your preference and check for updates
Should be only 50 or so updates left to install.

Or you can get all three updates off my OneDrive
https://1drv.ms/f/s!AsjD7o6P3KLKj2TjShn8-SumV1rr

3 more replies
Answer Match 83.16%

Hi.

Th problem is that all windows updates are failed to install (around 27 updates) since the 17/May.
I tried everything from deleting temporary files, doing malware check, hard disk check for errors, still could not solve it.

Any ideas?

A:Windows update fails to install updates (Error 66A, 8007006E)

Troubleshoot common installation issues in Windows Update, Microsoft Update, and Windows Server Update Services would seem to apply here.
Run the Fixit, and see if it helps - make a detailed not of any errors produced along the way

9 more replies
Answer Match 83.16%

This is on a friends Lenovo B520 running Windows Home Premium 64 bit.

I've found that this PC has been failing to install updates for some time now. It's still running IE9 - I can see previous failed attempts at installing IE10 and now it's failing to install IE11 in the Windows update control panel.

I've run the SURT and sfc /scannow

The CHECKSUR.log lists 127 corrupt MUM and Cat files but I'm unable to locate good versions of these to start attempting repairs. I've attached just the log files from the CBS folder as including the CABs meant the attachment was too large.

Thanks for any help you can give.

logfiles.zip

A:Windows update fails to install IE11, error 9C57

Here's the summary from the CheckSUR log...

Code:
Summary:
Seconds executed: 4517
Found 254 errors
CBS MUM Corrupt Total count: 127
CBS Catalog Corrupt Total count: 127
Luckily, they all appear to relate to one update - or I'd have been reluctant to attempt anything short of a repair install.

The SFC results appear to have rolled off into the Persist files - please post the two latest CBSPersist files so I can take a look at them.

I'll post a fix for these file later (maybe tomorrow, though)

9 more replies
Answer Match 83.16%

So I had to do a System Repair thing where Windows would repair itself and removing all my apps but keep my documents, photos and music etc. So I was reinstalling every program again and also wanted to install the updates.

But I ran into 0x800f0922 error code and I couldnt install them. (I run Windows 8.1 Pro) I was trying to install Adobe Photoshop but couldnt continue cuz .NET framework 3.5 was required. But after trying to manually download + install I got
the same error (0x800f0922). I've tried almost every cmd command but couldnt fix it. (im a kinda noob on it anyways)

Any help would be appreciated!

A:Windows 8 fails to install EVERY update, error code 0x800f0922

Hi Septura,
After checking the log you provided, I find two error messages.
1. failed to set task enabled status., error = 0x80071A91
2. WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
Please use the following command to fix your issue.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
Note: Replace the C:\RepairSource\Windows placeholder with the location of your repair source.
Best regards,
Fangzhou CHEN

8 more replies
Answer Match 83.16%

Hi,

Windows update for IE10 on win7 64 fails continuously with errore code 9c59. Manual install resulted the same.
I run sfc /scannow which didn't find any problem.

I am attaching my CBS log.

Can anyone help?

Thanks,

Beez

A:Windows update for IE10 on win7 64 fails with error code 9c59

Please follow the Windows Update Posting Instructions and post the requested data

9 more replies
Answer Match 83.16%

Hi folks

I found my way here after being unable to update to IE10 on Windows 7 (32)

the windows update error is:

"Internet Explorer 10 for Windows 7
Installation date: ‎09/‎05/‎2013 10:22 AM
Installation status: Failed
Error details: Code 9C59
Update type: Optional"

I have attached the CBS.zip file. (NB: when I pasted the copy of CBS folder to my desktop I got an error message that access to CBS.log was denied. Maybe this is normal?)

I'd be most grateful for any help you can give.



Regards

Chris

A:Windows update fails for IE10 on Win7 error code 9C59

the copy/paste problem is common - which is one reason why I tend to prefer just collecting the CBS.log file on its own.
Copy the C:\Windows\logs\CBS\CBS.log file to your desktop, and compress it, then upload that.

9 more replies
Answer Match 82.32%

I'm simply attempting to run update on my Windows 7 machine. Update will not run, downloading and running the SP1 update fails, downloading and running the Update Readiness Tool fails, trying to launch a troubleshooter fails. I ran sfc and have attached the log along with all the error codes screenshots. I have no idea how to proceed from here other than to drop this machine off at the nearest recycling center.

A:update fails, SP1 install fails, troubleshooter fails

Looks to me like you're having problems accessing the COMONENTS registry hive - although I would have thought that would also make a SFC scan fail.

I suspect I know what the problem is - let's see if a different tool can expose it...
I need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x

3 more replies
Answer Match 82.32%

I noticed recently that USB devices won't install on this PC. I keep getting "Windows requires an interactive Window session" when trying to install devices, but when I plug them into another PC running the same exact OS (on different hardware) it installs fine. The most recent device is a Logitech MS225 wireless mouse. Device manager won't install/recognize the wireless receiver even though the mouse is Windows 7 compatible. After searching the Logitech forums I found some information stating the usb.inf can get corrupted and to replace/repair that. I tried replacing it from the winsxs store and downloading it, but none of the files resolved the issue. I decided to run SFC and it detects errors but fails to fix them. I've tried booting into repair off the DVD and running "SFC /scannow /offbootdir:C\ /offwindir:C:\windows\" but it returns the same results. I've parsed the results of the SFC and attached them to this thread. I work in IT, so I'm pretty adept and can handle pretty much any instructions you throw at me. On a side note, when I boot off the DVD, the wireless mouse works fine. If reinstalling the OS is the only option, I'll probably just buy a new laptop.

A:USB devices won't install - SFC fails to repair

Wow...... a new laptop instead of an install? How you tried a repair install?

Repair Install

We have many fine tutorials here, written by some very knowledgeable people. Just click on that link. Hope this helps!

Oops, where are my manners? Welcome to the forums!

2 more replies
Answer Match 82.32%

I did a repair install of XP, and I thought that after that I would see tons of windows updates to install (because apparently the repair install reverts you?) But I checked windows updates and I don't see any - it says the windows is totally up to date. (Well, I did see a couple drivers, but nothing beyond that.)
 
Is this ok, or do I have to manually apply some updates or something? Computer properties says SP3 even though the xp cd I used for the repair install was an sp2 cd.
 
*confused*

A:After a repair install, is it ok if windows update has no updates?

Yes, Windows XP disks are confusing. The disks are so poorly worded and put together that many accidently press R and drop to console or do a destructive install when they wanted to do a non-destructive install. Recovery console is typically used to repair things that can't be fixed any other way such as fixmbr, fixboot, edit a config file, diskpart. However, in recovery console you can initiate a system restore from a restore point through the recovery console by using the command %systemroot%\system32\restore\rstrui.exe will repair the pc from an earlier date.
 
After pressing enter and pressing F8 for the agreement you get to the window you need to be on. From there is the big decision to do a destructive install or try a R for repair install, which generally should only reinstall windows OS and leave everything intact. If there isn't a R option on that page then the disk itself doesn't have that option or, the OS is completely destroyed and it can't even detect a windows OS installed. That might be due to a MBR corruption of some sort. Which is the reason to have a recovery console to try to repair issue's like that.
 
Sometimes the disk will complain that what's installed differs from the disk. Generally you want to use the same disk that was used to originally install the OS. You can sometimes get around this using a disk that matches the OS. Since it's a non-destrcutive reinstall in theory it shouldn't touch the sp2 or the sp3. It should only replace the cor... Read more

4 more replies
Answer Match 81.9%

Windows XP SP3 [32-bit] Internet Explorer v8

Microsoft/Windows Update works when you let it "automatically" install updates - i.e. Click on "Turn Off".

It fails when I try to do it manually.

NOTE: It is only the install that fails - "A problem on your computer is preventing updates from being downloaded or installed". I have no problem selecting and downloading updates.

I have tried a number of ideas posted here and elsewhere. But, so far, nothing has resolved the issue. This is not a result of a repair, serivice pack update, etc. I tried Dial-a-fix also, but it did not work either.

A:Microsoft/Windows Update Install: Fails Manually - Works Automatically

http://wiki.lunarsoft.net/wiki/Dial-a-fix

Run ALL these. If that doesn't fix it, hit the tool button and reinstall BITS.

19 more replies
Answer Match 81.9%

Hello. I have tried my best to do everything recommended here to solve the issue of failed installments of windows updates:

Fix: Windows Updates fail to install in Windows 7 | 8

Obviously, I haven't been successful. I am not very good with computers, so I would appreciate your patience as you help me with this problem.

Thank you for your help.

A:Windows Update Fails to Install: error codes 800B0100 and 9C47

Attachment 286200

Here is the CBS zip.

9 more replies
Answer Match 81.9%

Very troubling experiences lately. Can't download any Windows Updates, and I get a NSIS Error when trying to download any kind of software from the internet, from valid sites like Kaspersky, Bit Defender, or gaming sofware from legit companies. McAfee fails to Update new virus definitions. I don't know what to do. This is a 7 month old laptop. Windows 7 64 Bit. Here's the Hijack This Log


Code:
Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 2:06:43 AM, on 2/1/2013
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE... Read more

A:Windows Update Fails To Install Updates, NSIS Error, Can't Download

  
Quote: Originally Posted by atmywitsend


Very troubling experiences lately. Can't download any Windows Updates, and I get a NSIS Error when trying to download any kind of software from the internet, from valid sites like Kaspersky, Bit Defender, or gaming sofware from legit companies. McAfee fails to Update new virus definitions. I don't know what to do. This is a 7 month old laptop. Windows 7 64 Bit. Here's the Hijack This Log


Code:
Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 2:06:43 AM, on 2/1/2013
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explo... Read more

5 more replies
Answer Match 81.9%

Hi there,

I'm having an issue with a laptop running Windows 7 Home x64 SP1. It has failed to install Windows Update Agent 7.6.7600.320 and keeps trying every time I try to run updates.

I've downloaded the installer and tried to run it manually, but that gives me the error 0x80070002

I've attached my CBS log from the last time I attempted the install. Any help will be much appreciated!

A:Windows Update Agent install fails, Error Code 800F081F

The v320 update installer isn't commonly available (unless you know where to look) - where did you attempt to download it from?

Here's the error-sequence from your log...

Code:
2014-09-10 23:15:06, Info CBS Exec: Staging Package: WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~pt-PT~7.6.7600.256, Update: UI, PinDeployment: amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.256_pt-pt_76bae7f7dbc23d63
2014-09-10 23:15:06, Info CBS Calling client to resolve source, cannot find file 'wuaueng.dll.mui' at path: \\?\C:\Windows\Servicing\Packages\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.256_zh-cn_8aefebe76d4c7c4f\wuaueng.dll.mui
2014-09-10 23:15:06, Error CBS Exec: Failed to pre-stage package: WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~pt-PT~7.6.7600.320, file: wuaueng.dll.mui, source: \\?\C:\Windows\Servicing\Packages\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.256_zh-cn_8aefebe76d4c7c4f\wuaueng.dll.mui, sandbox: (null) [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2014-09-10 23:15:06, Info CBS Failed to gather all required files. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2014-09-10 23:15:06, Info CBS Failed to gather all missing files for package: WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320 [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2014-09-10... Read more

4 more replies
Answer Match 81.9%

Windows update for IE10 on Windows 7 64bit fails continuously with error code 9c59. I tried the stand alone updater with the same results. All other windows updates complete successfully, it's just IE10 that continually fails.

Don't know if this is related but I do have problems with IE8 (current browser). After a while, an open IE window will become non responsive and can't be closed out. I have to use task manager to close it down. I have sent off the reports to MS, but no solution has appeared.

I've attached the cbs file. Let me know what else I can do. Thanks.

A:Windows update for IE10 on win7 64bit fails with error code 9c59

There are no significant file errors in either SFC or CheckSUR logs.

In these cases, it has sometimes been a solution to uninstall IE9, reboot a couple of times, and then reinstall IE9 again, before installing IE10 successfully.
It's worth a try

5 more replies
Answer Match 81.48%

I noticed that my windows update fails. I have tried several fixes to no avail. Windows update reports I have no installed updates as well. I tried to run sfc /scannow and it fails. I tried to do a repair install and during the process it fails and suggests that I run windows update and of course I can't because it fails. I tried the repair install following this forums : How to do a Repair Install to fix Window 7. I was wondering can I try a repair install using Windows 7 DVD from boot? Does anyone have a suggestion?

A:System Issues and Repair Install Fails

This tutorial by Brink is what I use to do a repair and install.

Repair Install

** How much free space do you have on your (C) partition?

6 more replies
Answer Match 81.48%

Hi all,

I've been having issues with my computer, which are detailed in the following thread:

Multiple issues after update (sfc /scannow and CheckSUR logs included)

I've finally decided to bite the bullet and perform a repair install of Windows 7, 64-bit. I do have my Windows registration code, but I could not find my copy of the Windows 7 CD/DVD, so I followed the instructions in the following article to create a DVD and USB boot device:

Repair Install

I chose the USA "Windows 7 Home Premium x64 SP1 U (media refresh) X17-58997.iso" file from Windows 7 Direct Download Links.

When trying to run setup, either from the DVD or from my USB drive, I'm getting the following error:

"Windows could not load required file WinSetup.dll. The file may be corrupt. To install Windows, restart the installation. Error code 0xC1.

Any help would be appreciated.

Thanks,
EWG

A:Repair Install fails due to WinSetup.dll error

Hi EWG

Did you try using another USB port ?

You could even try to recreate the USB drive .

Manually : click on type CMD inside Search programs and files . Right click on CMD under Programs (1) and choose Run as administrator . When the User Access Control window comes up click on the Yes button . Once the command prompt opens up . Path should be C:\Windows\System32>_ . Type the commands below press <ENTER> after each line .
DISKPART
LIST DISK
SELECT DISK 1
CLEAN
CREATE PARTITION PRIMARY
SELECT PARTITION 1
ACTIVE
FORMAT FS=NTFS QUICK
ASSIGN
EXIT
EXIT

9 more replies
Answer Match 81.48%

Hello,

My Windows XP x64 Professional install started giving blue screens about drivers. I replaced many drivers, and the BSODs decreased, but I decided to do a repair install to fix the problem for good.
When doing the repair install I get errors copying files.

The first CD I used was from MSDN (but it was Corporate, when my edition was professional) and it stopped and gave "Error copying file luna.mst". I continued anyway, got a BSOD in the install, and when I booted back up, only Safe mode would start. Normal mode gave me "error accurately checking license".

Then I realized my error, and got a XP x64 Professional retail version, but I'm not sure if it was SP1 or SP2 (my computer was originally installed with SP1). It had the same copying errors, but on different files (which I stupidely did not write down).

All hardware is working fine. I am posting from a Knoppix live CD (which works fine) and memory tests are all fine.
The discs were all burned at the lowest possible speed, and are clean/scratch-free.
I even changed my CD drive, and got the same problem.

Questions:
I don't mind doing a fresh install, but I want to know if this problem will be solved with a fresh install. I don't want to end up with nothing to even repair.

All of my discs were DVDs. Should I burn a CD?
 

A:XP Repair Install Fails Copying Files

6 more replies
Answer Match 81.06%

Hello, I've been have several issues with my laptop ever since I swapped over my faulty C drive by Ghosting it onto another HDD. My troubleshooters all fail to run when I try to start them and Windows Update will not work despite the fact that I've checked and re-checked that the service is running. I've run sfc twice now with reboots in between and I've tried to repair install windows 7 using the tutorial provided by this forum, but I keep running into errors while trying to fix the problem.

I do not want to run a clean install unless I absolutely have to, but repairing it doesn't seem to work. I have the CBS log and the error codes from the troubleshooters if you need them.

A:Windows 7 repair install failed; error when trying to run Update

Start by running a couple of Startup Repairs to make sure the boot files are in order.

Post back a screenshot of Disk Management - Post a Screen Capture Image - Windows 7 Help Forums.

Did the clone hold activation after cloning? Check at Computer>Properties activation link.

If these are okay, then let's move to addressing the UPdates. Try each of these tutorials:
reset Windows Update components
System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008
Windows Update - Reset - Windows 7 Forums

Report back the results of each of these steps.

Is this the original Asus factory preinstall with the bloatware and duplicate utilities that have better versions built into Win7? If so this is a corrupt install to begin with that smothers Win7 native performance. So I'd stronglly consider doing the superior Clean Reinstall - Factory OEM Windows 7 as you'd go from one of the worst possible installs to one of the best. Once you've done it you can preserve a backup image so you never have to do it again.

1 more replies
Answer Match 80.64%

Clean installing W7 x86 is no problem. But
1) upgrading Vista x86 to W7 x86 fails and automatically rolls back to Vista, and
2) attempt to clean install W7 x64 results in BSOD when rebooting to finalize the process.
Any suggestion would be appreciated.

A:Two issues: Upgrade install of W7x86 fails and W7x64 fails to clean install

Hi churin and welcome to Se7en Forums

I would actually never contemplate on upgrading one OS to another - a clean install is by far the best way to go. True, installing the upgrade version of Vista as a clean install means that you actually install Vista twice, once on an empty drive/partition and then as an upgrade over itself, but it is the same OS. I would expect that the same (or similar) procedure would be true for W7. This could explain your first problem.
As for your second problem, it is possible that your download is corrupted for some reason or other. You could try downloading it again to see if that is the problem.

3 more replies
Answer Match 80.22%

I'm trying to do a Repair Install following this tutorial. When I run Install I get this message: "Windows could not retrieve information about the disks on this computer."

I googled around and found that I should go to services.msc, find Virtual Disk, set it on Automatic (although some posters say set it on Manual), start the service and reboot. This did not help, on either automatic or manual.

The followup suggestion was to go to devmgmt.msc, expand the disk drives, double-click on the drive, choose volumes and, if no volumes are listed, click "populate." But when I do that I get the message, "Volume information for this disk cannot be found." I have three hard drives in this computer and they all return that message.

What should I do?

A:Repair Install Fails - Disks not properly recognized?

Please post back a screenshot of Disk Management - Post a Screen Capture Image

4 more replies
Answer Match 80.22%

Have a couple of different problems with my 8.1
When I try to use the tutorial, (thanks, Shawn), I get as far as the Product Key entry.
The install was an original 8 I downloaded when it first came out.
I then installed 8.1, probably from the Store.
I recently downloaded and install 8.1 Media Center Pack.

Had a real problem with activation.
MS Support finally had me go to where there was a long activation string and then he gave me a new Product Key, which is now on the machine and Activated.

When I get to the "Product Key" page and enter the Media Pack key, "This product key didn't work. ....."

Any remedy for this? My only other option I have is a reinstall.

PC is a Dual-boot with Windows 7 Pro.

Pete

A:8.1 Pro W/ Media Center Repair Install Product Key fails

Hello Pete,

You will not be able to activate Windows 8 or 8.1 with the Media pack key.

Your original product key was for Windows 8, so you would need to install Windows 8 first, and enter the Windows 8 key during installation.

Afterwards, you would update to Windows 8.1 from the Store again.

Next, you would add WMC again, but select the I already have a product key option, and enter the media pack key.

Hope this helps,
Shawn

5 more replies
Answer Match 80.22%

Fast Windows update method after Fresh Install or Repair

Especially usefull for Engineers.

Try Using AutoPatcher. (download from this site www.9down.com)
and the latest is also available on Techspot

Autopatcher has monthly updates for XP, 2000, 2003 and x64.

download the updates starting with the full December 2005 through to Latest (usually last month). install each package starting with the full release but do not run autopatcher till you have installed all the downloads (autopatcher will append all the monthly updates and will install them all in one go).

Autopatcher allows you to select or deselect any update and will detect any updates you already have, it also installs updates like Java, msn messenger, macromedia flash player, aspi drivers, Latest windows media player, dotnet framework 1.1 and 2, and more.

Autopatcher also has useful tweaks and security settings, eg.. tweakui, show open with notepad on right click menu, put my computer,internet explorer,my documents, on desktop and more.

You simply select all the options you require then run autopatcher and it will do all the above and only restart one time when all operations are done.

As it is a stand alone program, you can copy the folder from program files directory and save to your USB flash drive, portable storage device, CD or DVD disk then execute the autopatcher.exe file to update any system you're working on.

Have Fun
 

More replies
Answer Match 80.22%

After I tried to make a dual boot with Ubuntu and Windows 7 Ultimate (64-bit), Windows now does not boot. I have tried to reinstall and repair the HDD but the disc fails to recognize my HDD (Western Digital Scorpio Black 500 GB). My HDD is Basic, has 3 primary partitions and 1 extended (3 logical). Ubuntu 11.10 can boot fine.

A:Windows 7 Install Disc fails to see hard disk after Ubuntu install

Did you install Windows 7, then install Ubuntu?

2 more replies
Answer Match 80.22%

Today I checked for updates in Windows Update and I saw the KB976932 which is Service Pack 1. Clicked to install the updates, then after 2 hours the updates have finished to install and I got a message that some of them failed to install, especially KB976932 (Error Code 8007000E). Before installing this update i had this written in System window from Control Panel [attached image]. And this means that I had already installed SP1. Now this update doesn't show anymore in Windows Update. In the System window it is still written Service Pack 1, but on Installed Updates window there is no KB976932 update. Do I need to install it manually ?

A:Windows 7 KB976932 fails to install through Windows Update

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

4 more replies
Answer Match 79.8%

Hi I have a laptop that I have Linux on that I am trying to reload Windows XP on. Its an acer aspire and for some reason when I start the installation processes from the boot cd., the second it starts going to to recognize the hardware it just has a black screen and the hard drive and dvd rom drives spin down, and it does not proceed to go into the installation.

This problem starts very quickly right at the very beginning of the installation process. I haven't seen anything on acers website like a bios upgrade or anything to fix this issue. Anyone else seen this issue and have any way around it? BTW, Linux installed just fine. Just not windows. The Windows CD works fine too.



Thanks in advance!!

A:Trying to install Windows XP on Acer Aspire 3000 install fails

Hi,

I just had the same problem on an Acer Veriton Desktop. I had installed Linux on the machine and then wanted to revert to XP Pro.

I managed to get XP reinstalled eventually but took a while to figure out what was causing it. Turns out it was because the hard drive was formatted into 'ext3' by Linux. I am not sure yet why this caused a problem so early in the XP setup but it did. I took the drive out of the machine and put it in another I had, formatted it back to NTFS and created a Primary partition on it. Put it back in the Acer and ran XP setup and it worked straight away.

Hope this helps others who have the same problem in the future.

Cheers

3 more replies
Answer Match 79.38%

Hi,

It all started pretty innocently. I first noticed a problem when the Windows update flag had a red marker on it. So I dug a little deeper to find out that Windows update was failing. It seems it could not do the check for updates any longer for some reason. This did happen suddenly and no recent changes were made to my system before this happened. I searched this forum and googled until the cows came home and ended up trying a few solutions that seemed reasonable - Deleting the contents of Software distribution, running CHKDSK. Neither of these helped. I tried another suggestion - sfc /scannow which could not run so I tried running it from a command prompt boot up. That did not work either. So, I kept going with the suggestions I have seen. I did find one suggestion to download the latest Windows Update readiness thingy from Microsoft which made the red splat on the windows update flag go away but still could not run windows update. Always comes back with the same error 80070002.

My last resort before contacting the forum was to try a windows upgrade from the original DVD that I got when I bought the system about 2 yrs ago. Well this did not help either as it fails after going through a bunch of preliminaries and then states 'The upgrade was canceled' 'setup can't continue'. Not sure if that spelling error on the 'canceled' is a clue to something bad?

If anyone can help me sort out this fine mess, I will really appreciate it. Of note, everything else ... Read more

A:A couple of issues - Windows Update / Repair install 'canceled' long

Have you read this thread?

troubleshooter error code 0x80070002

9 more replies
Answer Match 79.38%

my computer is a Toshiba Satellite C650-1CR with Windows 7 Home Premium 64 bit. I has a Toshiba MK3265GSXV hard drive. When I started the computer a few days ago I received an error message saying Check Cable connection. No bootable device. I checked the BIOS and the hard drive wasn't detected there so I suspected a the drive had failed. I bought a brand new drive, Toshiba MK3265GSXF. I changed the BIOS setting so that the DVD drive is the primary boot device and run the machines recovery disk. It indicates the Windows files are being loaded but then displays a message saying there is a communication failure and suggests it may be the CD ROM or a USB device has been detached. A friend recommended first installing Windows XP so as to partition and format the new drive but I could find my copy. I however installed Ubuntu without any problems. I then tried again with the computer's recovery disk but still received the same message. How can I get Windows 7 back onto my computer?

A:New drive fails to install windows 7 but will install ubuntu

Unplug all other HD's and peripherals,

Boot into BIOS setup to confirm new HD is detected. Reset BIOS to defaults, save changes. (If an EFI BIOS you'll need to decide if you want UEFI BIOS vs. Legacy BIOS: if UEFI follow these special steps for Install, or enable Legacy BIOS or Compatibility Support Module to proceed with normal install.) Set DVD drive first to boot, HD second, set SATA controller to AHCI, Save changes and Exit.

Then boot into Windows 7 installer DVD or flash stick burned or written using tool and latest ISO for your licensed OS version here.

At first installer screen Press Shift + F10, or enter System Recovery Options to open a Command Box, type:

DISKPART
LIST DISK
SELECT DISK 0 (after confirming Windows 7 target HD #)
CLEAN
CREATE PARTITION PRIMARY SIZE=102400 (for 100gb partition, adjust as desired)
FORMAT FS=NTFS LABEL="WINDOWS 7"
ACTIVE
EXIT
EXIT

Next click Install Now, then Custom install to Clean Install Windows 7 to the partition you created. If it fails then report back at which step and the verbatim error message.

In addition read over these steps to understand the tools and methods which work best to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7. The steps are the same for retail.

After install you can adjust partition size or Create new partitions for data, etc. in Disk Mgmt.You are creating the partition here for the pur... Read more

1 more replies
Answer Match 78.12%

I tried to update to IE10 but Windows Update returns a 9C59 error. I investigated the internet and the Windows KB and tried every possible solution, but without any result.
I seems that IE10 is already partially installed. IE gives a IE9 installation, but the Windows Component Installer gives me already IE10.
All other updates, with exception of KB2862772 (Security update of IE), will install without any problem.

I ran all the programs as in the Windows Update Posting Instructions and also included the IE9_Main.log and IE10_Main.log (???).

Can please somebody help me out.

Guido.

A:Update to IE10 fails!

I'm still learning the intricacies of this stuff - but this may be a clue...

Code:
2013-09-06 11:12:46, Info CBS Read out cached package applicability for package: Package_for_KB2660075~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 112, CurrentState:112
2013-09-06 11:12:46, Info CBS Session: 30321377_1076979193 initialized by client WindowsUpdateAgent.
2013-09-06 11:12:46, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
The SFC and CheckSUR scans are clear of significant errors.

If Tom892 doesn't/can't jump in, I'll do some research and see if I can come up with something.

9 more replies
Answer Match 78.12%

Have read through a great deal of those with similar issues and have tried most of the general\basic fixes.

Followed the Windows Update Posting Instructions as follows:

Saved and ran SURT

SFC scan (Will not complete, stops @ 19%)

Error code 9C59 when attempting to update to IE 10 ( error 0x80070643: Internet Explorer 10 for Windows 7 for x64-based Systems.)

In addition, I have ran chkdsk (no issues)

My CBS.zip file is over your limit at 10.3mb, how can I reduce it?

A:Update to IE10 fails

Saw this elsewhere and applied it accordingly:






Quote:
You can remove the oldest two/three CBSPersist logs from the folder, and post the remainder.



Here's the reduced CBS.zip

Attachment 284063

If I'm reading through the log correctly ... Yikes, the list of corrupt files there is ... amazing.

9 more replies
Answer Match 77.7%

Hi.

I had an issue with Outlook Express. Norton Antispam wouldnt integrate with it because it didnt see it as a valid email program after an install of Office. To restore Outlook Express back to a valid email program, i had to re-install Windows XP.

I re-installed it, with no problems, logged into windows no problem. However, im trying to run Windows update to get the latest patches, the scanner finds the updates, downloads them but doesnt install the updates. It fails on every update as soon as it tries to run the install. It says that there is a problem with my computer and wont install them.

I have gone to Windows Genuine and downloaded the Genuine Windows Advantage Tool and that doesnt seem to solve the problem. I have completed numerous reboots to get it to install the updates. I have even managed to download IE7 & Media Player 11, which installed fine. IE7 said it couldnt install the latest security patches for Internet Explorer, but it installed fine, and appeared on the start menu after a re-boot as normal. Both IE7 & Media Player are functioning correctly.

I do have Norton 2007 installed, and im wondering if that has anything to do with it. I even tried turning all of Norton off, and running it then, but again no joy.

Sorry for the essay..
 

A:Solved: Re-Install/repair of Windows XP & cant run Windows Update

10 more replies
Answer Match 77.7%

Running Windows 7 Home Premium x64
Cannot update, attempting to upgrade to Win 7 professional. Discovered automatic updates were fried for some time and the system did not have SP1, which is apparently required for the upgrade.

I see similar threads, each seems to require advanced individual registry repair so starting my own - if there is a generic fix please reply with it and I can give it a shot. I have tried the normal tools to fix without change- see below.

Symptoms:
Windows updates fails with an error code 8007370B - Windows Update encountered an unknown error

I have run SURT several times successfully
I have run Fixit 50202, MicrosoftFixit.wu.LB.133286320513446086.5.1.Run,
Each returns 'Repair Windows Update components' and 'Windows Update components must be repaired'
All claim to have fixed the problem (no change, naturally)
Attempted to run SFC /scannow from an elevated prompt and it fails with 'Windows Resource Protection could not perform the requested operation'. Same behavior when attempted from Safe Boot.

Downloaded and attempted to install SP1 locally, both the all platforms version and the Win7 x64 version. Both fail with errors.

Ran the Norton remover tool and Macafee remover tool - think Norton came with the system but was never activated, ran the Macafee remover tool just to be sure.

Have renamed the Softwareupdate folder without any change.


Uploaded CBS logs
Download CBS.zip from Sendspace.com - send big files th... Read more

A:Win7 home update fails, error 8007370B - cannot update, install SP1.

See most of the repairs require the components file as well

Download COMPONENTS.zip from Sendspace.com - send big files the easy way

9 more replies
Answer Match 77.7%

I have an OLD computer with a 2.4 GHz processor and 1 GB ram, running XP 32 bit. I wanted to upgrade to Windows 7, So I tried to install 32 bit windows 7, knowing my computer couldn't handle 64 bit. However, at the end, it simply told me "Installation Failed" and reverted to XP, with all my files. I tried multiple times, then I tried installing 64 bit windows 7, and surprisingly, it worked. However, it is laggy beyond belief, so I tried installing 32 bit again. Again the installation failed. Now I'm thinking of reverting BACK to XP. Please help!

A:Windows 7 32 bit install fails, 64 bit install works?

You should have run Windows 7 Upgrade Advisor which would clue you in advance to any issues you must resolve.

If you're willing to immediately upgrade RAM to max, at least 2gb might pass muster. I run 32 bit Win7 on old hardware with 2gb fine. Of course it would be better to have more.

1 more replies
Answer Match 77.7%

Hi all

Half way through the Windows 7 Repair install the monitor drivers seem to have corrupted. The screen works fine up to the Windows logo on a black background, then the screen goes dead.

Everything is still working underneath, key presses seem to affect the hard disk, caps lock works, I can even hibernate with the sleep key, but I can't get Windows running so I can install the monitor drivers (or do anything else).

Repair Install did ask me to uninstall the ATI Catalyst drivers, but the screen worked fine after.


I have tried:Restarting
Typing my Win 7 license key and pressing return
Connecting to an external monitor via HDMI
Booting from a USB and DVD Win7 installer disk and trying the Startup Repair, Restore, installing drivers (I think they only go into memory), etc.
As above but using the DOS prompt, copying fresh copies of the monitor driver files inf/monitor.pnf inf/monitor.inf and sys32/drivers/monitor.sys then rebooting
Trying every option in the BIOS (although nothing was promising - was hoping to turn off PnP but there was no option)
Trying a new repair install by booting from the Win7 disk - it boots, loads fine, but at the compatibility check demands I start Windows then run the installer from within Windows
Is there any way to avoid a fresh Windows install? All I need to do, I think, is install a different video driver, and I have full access to the file system.

Huge, huge, huge thanks for any leads at all, been on this a few days now and this Win... Read more

A:Windows 7 Repair Install screen black before install finished

Sorry but a quick bump. I've edited to make it clearer - was writing the original at 5am cross-eyed after hours at the screen.

9 more replies
Answer Match 77.28%

Hello,

I am running on a machine running Windows 7 Home Premium x64. Other Windows Updates are working fine, but for some reason, the Windows Update for IE9 keeps appearing (and failing) even though IE9 is already installed. The update for IE10 (as well as the manual installer) also fail.

The "Windows Internet Explorer 9 for Windows 7 for x64-based systems" fails with error code 9C48.
The "Internet Explorer 10 for Windows 7 for x64-based systems" fails with error code 9C59.

I've attached the CBS folder with the CBS and CheckSUR files (I had to remove some of the older "persist" files to fit it under the attachment limit).

Appreciate any help!

Thanks,
Joe

A:IE9 Update Won't Disappear Though Already Installed, IE10 Update Fails

The operative errors are in the CheckSUR results...

Code:
Unavailable repair files:
servicing\packages\Package_for_KB2809289_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2809289_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat

I've uploaded afile - j99aa.zip - to my SkyDrive at Noel's SkyDrive

Please downloadand save it.

Right-click onthe downloaded file, and select Extract all…

Extract to thedefault location - which will create a new folder j99aain the same place.

Open this folder- there should be one folder inside it (Packages)

Copy the content of the Packages folder to thefolder

C:\Windows\Temp\CheckSur\Servicing\Packages
Nowrun the CheckSUR tool again (it may take a while)

Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.

Then run another SFC/SCANNOW, and post the new CBS.log file

Then do a manual Check for Updates - what happens/shows now?

5 more replies
Answer Match 77.28%

Hi.
An update fails to install.
It tells me this:

Code: 57A

"WindowsUpdate_0000057A" "WindowsUpdate_dt000"

It's an update for spamfilter for Microsoft Outlook.(I'm not even sure I have Outlook. -At least I don't use it.)
I would like to successfully install it, or at least get rid of it so it doesn't annoy me about a pending update.

Help appreciated. =)

A:Update fails to install

Which update (KB number) is this? If you don't have Outlook on your system, and this update pertains to it, then this might explain the failure.

You can hide this update http://www.sevenforums.com/windows-u...n-updates.html so that it doesn't bother you in the future.

3 more replies
Answer Match 77.28%

Our users are currently running IE9 due to some things they need to access which have not been compatible with more up-to-date versions.  We are ready to upgrade to IE10, but I have been unable to find any downloads from Microsoft for that browser;
everything attempts to push toward IE11, which will not work for us.  Is a direct download available for IE10, or must we upgrade to IE11 and then downgrade in order to get the desired version?

More replies
Answer Match 76.86%

I have the Windows 7 key for the netbook but I was not given an install disc when I bought it from the store.
I believe it originally had Windows 7 Premium home edition on it and I updated it to Windows 7 SP1 Premium Home Edition.

I am having many issues with the OS and wish to either do a repair or a clean install. I'd rather do a repair so as not to have to reinstall everything, but if a clean install is recommended I can do that instead.

How do I go about it, without an installation disc?

A:How do I repair or do a clean install with no Windows 7 install disc?

Hello and welcome Alicia now hopefully you have all your data backed up because what I am going to suggest will wipe it and reset the machine to as it came out of the factory because it will have a special recovery partition for just tis sort of situation..

See this https://lionpress.wordpress.com/2008...tory-settings/

The alternative is to get an ISO for the version you have from somewhere and use the orih=gianl code to activate it.

Another thing you can do is read through this as it will describe how you can use any Windows DVD - a friends or family members one just read it thoroughly if that is what you want to do but make sure you read the bit about the ei.cfg removal tool Clean Reinstall - Factory OEM Windows 7

1 more replies
Answer Match 76.44%

Ok, here is the deal, I was having problems with my router and was receiving help from this site on another thread when I suddenly couldn't get online. I did some research and found out that I had malware that prevented me from getting an IP address and caused me many many headaches to fix. After almost 10days without being able to get online, I finally found a fix that resolved my issue, a complete repair install of XP. After that, I was finally able to get online, but one of my drivers was causing a BSOD error (I think that's how you say it), and I remember when my computer completely crashed back in February and I did a complete XP re-installation, I had the same problem. I remember that the fix was to download the XP updates. So, I go to Microsoft Windows update site and try to download the program that lets you use the site for XP updates and keep getting an error message: "The following updates were not installed: Update for Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773)
Microsoft Windows Installer 3.1." When I go to Windows Update History, instead of saying that it failed and allowing me to see why it failed, it says that it was cancelled and I can't find out why. I have tried six times to download this update to no avail, and am ready to get out the hammer. I plan on getting a new computer within the next month, but I need this one to work until then. My stress level is already through the roof with work, so when I say I'm rea... Read more

A:[SOLVED] update fails to install

Dont get teh hammer out yet..

try a manual install of the update-
http://www.microsoft.com/downloads/d...displaylang=en
* if your system does not validate, your XP install key is no good
or
Try clearing the Windows download directory, and then visit Windows update again.
To do this, follow these steps:
Stop the Automatic Updates service. To do this, follow these steps:
Click Start, click Run, type services.msc, and then click OK.
Right-click the 'Automatic Updates' service, and then click Stop.
Minimize the Services snap-in.
Empty the SoftwareDistribution directory. To do this, follow these steps:
Click Start, click Run, type explorer, and then click OK.
Open My computer - local disk C - Windows - SoftwareDistribution
( or paste this in the address bar: C:\Windows\SoftwareDistribution\ )
empty the folder
Start the Automatic Updates service. To do this, follow these steps:
Maximize the Services snap-in.
Right-click the Automatic Updates service, and then click Start.
Close the Services snap-in window.
Visit the Windows Update Web site

19 more replies
Answer Match 76.44%

I have Windows 7 Ultimate 64bit. I went to install the update KB2454826 by way of windows update, and I got a "failed to install" error.
It specifically gave me: "WindowsUpdate_80073712" "WindowsUpdate_dt000"
I went and manually downloaded this update to install it myself, and the entire install process went as normal until the end, and it gave me a fail install error again. I rebooted my computer between each attempt.
Can anyone provide for me some information on how to correct this?
Thank you.

A:Update KB2454826 Fails to Install

the WinSxs folder is damaged.

Please start the command prompt (cmd.exe) with admin rights [1] and run sfc [2]:

sfc.exe /scannow

Is it able to find and repair broken files (create the txt file shown under [2] and look if all files are restored)? If not, replace the DLL with the file from your DVD [3]. Also try the
System Update Readiness Tool for Windows [4].

Are you now able to install the updates? If not, please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to
your SkyDrive [5] and post a link here.

best regards
André

[1]
http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token

[2]
http://support.microsoft.com/kb/929833
[3]
http://blog.nirsoft.net/2009/09/17/how-to-extract-missing-system-files-from-the-dvd-of-windows-7vista/

[4]
http://support.microsoft.com/kb/947821
[5]
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

5 more replies
Answer Match 76.44%

For about 3 months now, my mother's laptop, which runs Windows Vista, has been out of date update wise because one particular update, KB2443685, fails too install. I've tried everything I can think off, even manually downloading the update itself, and it still won't install. The Error code is 80070490 So if you can, please let me know what the problem is. I'd be truly grateful for your help.
 

A:KB2443685 update fails to install

Have you tried disabling your antivirus first?

Are all subsequent updates also failing to install?
 

2 more replies
Answer Match 76.44%

I have a Dell Desk top using Windows 7 Home Premium. I get notifications constantly to Update KB2862330 388 KB to my Computer. It fails to configure this Microsoft update over and over, but the notifications continue over and over. I cannot stop the update
notifications.,, can you help me with this please. All other updates are successful in updating 100 % percent. This KB2862330 shuts down @ 11% and will not configure...

A:Update KB2862330 fails to install

You can try disabling notifications for this individual update by going into control panel checking for updates, when the update appears you can check the box to hide the update. (Sorry I don't have any pending to give you a better walk through)
OR
Manually download the update from Microsoft and do the install.

Let me know if either helps

4 more replies
Answer Match 76.44%

I've been trying to update my Nvidia driver and so far have had no luck.

I've got two 570's in SLI running great on version 290.53 but all attempts to update my driver to 295.73 end in failure.

I've tried doing a standard install and also doing a custom install with the "Clean Install" box checked on the driver's options screen when starting the install.

I may be missing something, but going through the device manager and uninstalling the driver there first only leads to Windows automatically starting a driver search, preventing me from installing the one I want. Also using the control panel to uninstall them reaches the same point.. windows automatically installing a driver (285 version)

Any ideas, guys?
Specs are listed where they should be below.

A:Cannot install Nvidia 295.73. Fails During update

  
Quote: Originally Posted by Gromit1710


I've been trying to update my Nvidia driver and so far have had no luck.

I've got two 570's in SLI running great on version 290.53 but all attempts to update my driver to 295.73 end in failure.

I've tried doing a standard install and also doing a custom install with the "Clean Install" box checked on the driver's options screen when starting the install.

I may be missing something, but going through the device manager and uninstalling the driver there first only leads to Windows automatically starting a driver search, preventing me from installing the one I want. Also using the control panel to uninstall them reaches the same point.. windows automatically installing a driver (285 version)

Any ideas, guys?
Specs are listed where they should be below.


Had this happen before , get this file - run - then select Nvidia - select the nvidia files - follow the prompts . restart the computer - when asked if you want to install the video driver / new hardware found / select NO . install the new driver ..

All should be good in Nvidia land ..

6 more replies
Answer Match 76.44%

A software update for the bing bar 6.0 was received onn Mar 8, and every time I shut my system down I get a message to not to turn of the power because software is being installed (KB2459075). It fails every time but i can't find any meassage why it failed.
I am NOT using the Bing bar, & would just like to get this fix out of my system
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 32 bit
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3003 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 3 Mb
Hard Drives: C: Total - 227397 MB, Free - 176460 MB; D: Total - 10972 MB, Free - 1218 MB;
Motherboard: Wistron, 3612, 09.66, 2CE927T5DX
Antivirus: Norton AntiVirus, Updated and Enabled
 

A:Bing Bar update install FAILS

On IE. Go to tools, manage add ons, and uninstall or disable bing tool bar.

Or use ccleaner/tools/uninstall/run uninstaller

or review http://www.sevenforums.com/browsers-mail/23619-how-remove-bing-toolbar.html
 

1 more replies
Answer Match 76.44%

I keep getting an update for my printer,Brother 2240D series, 4.7MB. I think I can remember it loading successfully about 6 months or so ago? The printer works OK but the update is still there even after I try to update it? Theres no problem except that its annoying. Can I get rid of it?

A:Printer update fails to install.

Is it a Windows update?. If so just hide it.

2 more replies
Answer Match 76.44%

I have tried to install the nvidia update (see the pic),
but It fails at some point of the progress. Also, why doesn't it download the file, because after pressing "install" it doesn't start to download the file, has it done it already? The file is about 245mb. Has my PC downloaded a corrupt download which causes why the setup fails? Any ideas?

Thanks.

A:nvidia update - fails to install

Hello Deepndark,

You might see if you may be able to download the NVIDIA driver directly from NVIDIA at the link below instead. You'll just need to select the model number of your graphics card/chip.

NVIDIA Driver Downloads - Advanced Search

Hope this helps,
Shawn

7 more replies
Answer Match 76.02%

Hey all,

HP DV6700 just replaced vista and the old HDD with win 7 x 32 and a 840 evo SSD.

Runs well, much faster.

The only problem so far with the new install is windows update never finishes and the windows update "fix" from Microsoft comes up with am error, attached.

I ran the windows stand alone update and it has been running forever and never comes up with anything or shuts itself off.
Something isnt right.

The copy of 7 is 32 bit SP1. No VPN I am using a wifi router at home, nothing unusual, other computers update.
This always connects fine upon startup.

Thanks for any ideas.

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Answer Match 75.6%

To be honest, I just downloaded Windows Update Readiness Tool because my "Turn Windows Feature On or Off" shows up blank every time I open it just like the picture attached.

So, I researched that the way to fix it is by installing Windows Update Readiness Tool, and so, I did. But, when I try to install, it LITERALLY "fails" to do so (as seen on the other pic) . Can anyone help me resolve this problem? I want a concrete answer with steps for me to follow. I don't care however complicated those steps may be, as long as they definitely fix the issue.

Thanks to all who help

A:Windows Update Readiness Tool Literally "Fails" to install

Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

1 more replies
Answer Match 75.6%

Hi, does a Windows XP Repair Install, install the same files as a full install?
 

A:Windows XP Repair Install VS Full Install

Hi a repair install - repairs the Xp installation files.
Those that need repairing.
Data and programs should remain untouched.

But best to back up any valuable info that you do not want to loose.
Some info here.
http://pcsupport.about.com/od/operatingsystems/ss/instxprepair1.htm
 

1 more replies
Answer Match 75.6%

I have Vista Home Premium 32-bit, on Dell Inspiron 6400.

After a repair install, I now have two problems:

- Although there are 75 Windows Updates in the list, I have tried several times over the last two days to install these. So far, only a few are marked "Successful". The great majority are marked "Failed".
- There is no SP1 available in the list of updates.

Here is the history:

- My laptop was pre-loaded with Vista (no SP1). The OEM DVD was also SP0.
- I installed SP1 when it became available.
- A few days ago, I neede to do a repair install. So I uninstalled SP1, and did a repair install as specified in Brink's tutorial:
Repair Install For Vista
- As far as I know, the repair completed successfully. There were no "Files discarded by Windows Upgrade" (Maybe this is important!). I was not asked for my product key, or asked to activate Vista.
- Immediately after the repair, I launched Windows Update, and found the two problems noted above.

BTW: To the best of my knowledge, my laptop is working fine. The minor glitches that prompted the repair install have disappeared

I would be grateful for any assistance.
.

A:Repair install: windows updates won't install

Hello Oldgrantonian,

There is little problem. You can't repair Vista sp1 using Vista dvd without sp1. I guess you will have to clean install Vista using your dvd and next install Service Pack 1.

You can download standalone SP1 on the Microsoft site. Download details: Windows Vista Service Pack 1 Five Language Standalone (KB936330)

Hope it was helpful.

Cheers...

5 more replies
Answer Match 75.6%

So I was backing up my computer last night with SyncBackPro, and encountered a BSOD (kernel_stack_inpage_error). Restarted computer, got other BSODs. Now, I haven't formatted my computer in quite some time, but I have the vast majority of my files backed up. Next, this morning my computer would start up, but it had a different boot screen and no programs will run("gdiplus.dll was not found"). I think I should at least do a repair install of XP, but I only have a SP1 disk from Dell. I've read about slipstreaming, but I don't fully understand the idea. Ideas? The computer is old, but has been treated very well. What can I do to revive the computer?

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Answer Match 75.6%

Four days ago I did a Windows Update for KB976902. Ever since then, update has failed to work. Restore to a prior state did not work. Chkdsk, MS FixIt, sfc, etc. have failed to run or failed to work.

I had hoped that the Repair Install might do it. Unfortunately, at Step 10 (after 100% of files have been copied / 2768 Mb), I get the following message:
[IMG]file:///C:/Users/MichaelM/AppData/Local/Temp/moz-screenshot-2.png[/IMG]
"Setup can't continue. Restart the computer and restart Setup. When prompted, try getting the latest updates."

I've tried this twice with the same result. I am running Win 7 Professional x64 on a 60gb SSD. Custom i7 build w/4gb ram.

I strongly suspect it is the same problem the prevents Windows Update from working correctly. TrustedInstaller.exe uses 13% of the CPU cycles without accomplishing anything. Additionally, there is an error generated every 2-3 seconds TrustedInstaller.exe is running. I can only stop the error messages by manually stopping the wuauserv service. There are 3 basic messages, of which one is shown at the bottom.

Anyone encountered or solved this problem?? I recognize that I can do a fresh install, but I want to avoid it because of the great hassle in reloading everything. In fact, except for updates, the system runs as stable and fast as ever. That makes me think there is a relatively simple fix.

Thanks and sorry for the length of this message.

Fault bucket , type 0
Event Name: WindowsWcpOtherFailu... Read more

A:Upgrade Fails Install After KB976902 Update

Out of courtesy I will be starting a new thread referencing this one since, at this writing, it is a year and a half old. I am having very much the same problems, although I am not absolutely sure that they began with installation of the KB976902. An MS telephone support tech says to backup and format. I want to do an in-place reinstall, if that will return my Windows functionality. I'll post a new thread with the SUR log, in hopes someone may be able to provide instructions how (and whether) I can replace the missing component store objects or delete/repair their invalid references.

2 more replies