Tech Problem Aggregator

Virus, Windows update, user profile and now Genuine Windows problem

Q: Virus, Windows update, user profile and now Genuine Windows problem

A sorry story - I went to download a copy of Opera, and must have gone to a non-genuine site because all of a sudden I got a host of pop-ups, inc one telling me about a wonderful "Optimiser" product. Had a go at cleaning the virus and then performed a windows update that had come along.
Next boot i have lost my user profile..

Long story short, I think I have cleaned the virus, fixed the user profile issue, but now am lost in the non-genuine Windows nightmare. Diagnostic report below.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: *****-*****-YYFRF-BT3R9-GVFPD
Windows Product Key Hash: 1H2ceMu35VtLDL83p6D/Az8t6k4=
Windows Product ID: 00426-104-2695677-85957
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {17D736EA-ED14-4184-8789-CE8BE0BC3661}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{17D736EA-ED14-4184-8789-CE8BE0BC3661}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GVFPD</PKey><PID>00426-104-2695677-85957</PID><PIDType>5</PIDType><SID>S-1-5-21-3973918536-1164609290-4048156035</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4801</Version><SMBIOSVersion major="2" minor="7"/><Date>20140725000000.000000+000</Date></BIOS><HWID>54553107018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
Error: 0x46

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEAAwABAAEAAQACAAAAAgABAAEAhFFMpc7/dMQmtWTHDtqAzzC6ipvkrrKaqIc0IQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA OEMMCFG.
FPDT ALASKA A M I
DMAR A M I OEMDMAR
SSDT INTEL CpuPm
I have attempted the commands provided elsewhere regarding sppsvc, which were successful. But I can't activate Windows because I can't get an activate link.

If I type "SLUI 4" into the run command it fails with a message 0x80070005 "Access is denied".

A: Virus, Windows update, user profile and now Genuine Windows problem

If it gives you a access denied message while trying to activate windows; you may very well need to change the permissions for your user name in order for you to have access to it as windows 7 has quirks about having access to certain items even if your user name is a administrator. As for the non genuine windows thing; I strongly advise you in the future to never go to a non genuine site for any free browser. Always type the url directly into the address bar of the browser you use as that way you will encounter less issues. To get rid of the non genuine opera copy. I would download and install revo uninstaller from the link below and that should help to get rid of any registry entries in windows as well as the program folder:

http://www.revouninstaller.com/downl...e-portable.php

download, install, and run the uninstaller from the above link then do a google search for opera browser. Thats your best bet at this point.

2 more replies
Answer Match 94.08%

A few days ago, Windows Update Automatic updates installed an update on my computer called:

Windows Search 4.0 for Windows Vista (KB940157)

When I restarted my computer after this update I tried to log on and got this message:

The user profile service has failed the logon. User profile cannot be loaded.

I fixed this by booting into the F8 restore options on my Dell Laptop and used system restore to repair the problem
Today Windows Update Installed that same update again and the same problem arose which I again fixed with system restore.
Does anyone have any thoughts on this, like why should this update be causing my User Profile not to load ?

Dell Inspiron Notebook
Windows Vista Home Premium 32bit

A:Windows Search 4 Update/User Profile problem

Hi, RockLobster, and welcome to the forums.
Hide the update in Windows Update so it won't try to install it.

Manually set a restore point - see System Restore Point - create

Manually download the Windows Search 4.0 update from Microsoft.

Install it

See if that causes the same problem - if so, revert to your newest System Restore.

3 more replies
Answer Match 85.26%

Hello,
I currently have 5 user accounts on my windows vista 32-bit computer and I needed to create a new account. So, I logged onto the administrator account and created a new user account. Then, I logged off the administrator account and tried to log onto the new account. However, I received the following message
The user profile service failed the log on.
User profile can not be loaded.
After receiving the message I restarted the computer and attempted to log onto the new account but I received the same message.
Please help me.
Thank you in advance.

A:The user profile service Service failed the log on. User profile can not be loaded. Problem. Windows Vista 32-bit

Fix a corrupted user profile, Vista - http://windows.microsoft.com/en-US/windows-vista/fix-a-corrupted-user-profile

Louis

12 more replies
Answer Match 82.32%

This desktop computer came with Windows 8 pre-installed and was updated to 8.1 from the MS free download around a year ago. While updates were automatically downloaded, the settings were not for auto updates. I attempted to install updates a few months ago but got many failures (as did many others I read about) and after installing KB2919355 the desktop was messed up and the missing profile problem was evident. Did a system restore which fixed everything and it has been stable ever since - with no updates installed.

Today after several attempts (and hours) I finally got all the Windows updates installed without failures, However, when any application icon shortcut is selected, the "Missing Profile" message comes up. I am able to start the program from the Program Files folder using the executable file and once started all appears normal. Tried re-creating the shortcuts on the desktop but get the same error message. This applies to Firefox, Thunderbird, Word, etc. Also notice that the pressing the windows key + X does not work but windows + C works as well as windows + R. Those keys and icons all work from the administrator logon so the problem seems isolated to the default user.

After researching the problem I created a new user (while under admin privileges) but no profile was created. When attempting to logon to the new user, the message "The User Profile Service service failed the sign-in. User profile cannot be loaded." Checked the User folder on th... Read more

A:Solved: User Profile Missing after Windows Update

16 more replies
Answer Match 81.48%

Hi,

I haven't posted for a while now as everything had been running great, however I now have a problem.

My PC installed an update on shutdown yesterday morning, but when I came to boot it up again a little later, it seemed OK up to the screen with the user profile icons. When I clicked on my icon to log in, all the icons disappeared and I was left with the background only. Rebooted a couple of times, but still the same (apart from sometimes I got to enter my password and then it just 'hung'), so at the next start up booted to safe mode with networking.

From here I was able to go to system restore and noted that the problematic download was an update for MSE (it actually said MSE 4.4.304.0), so a restore to before that event enabled normal start up. The trouble is that at the next shut down/reboot cycle, it re-installed the MSE update and I was back to carrying out a restore. This is the cycle I am now in and need to fix it! I have even removed MSE and re-installed with the latest updates as part of that process, but this little 'important update' keeps coming back to play!

I have not yet followed the 'Windows Update Posting Instructions' to find error codes as I assumed these might not be there with my continual restore actions.

As always, any help would be appreciated in solving this frustrating problem.

Steve

A:Windows 7 wont start to user profile after MSE update of 3 April

MSE update 4.4.304.0 was installed on my computer on 13 Nov. 2013. The latest MSE update I have is 4.5.216.0 which was installed on 26 March 2014.
You could try uninstalling MSE & then download another copy from Microsoft & reinstall it. After uninstalling reboot your computer as it seems to help clearing the uninstall.
After reinstalling a lot of updates will get installed so hopefully it does not end up with the same problem as before.

9 more replies
Answer Match 78.54%

Hi,

Hope you can help, a user in the office get a couple of RUN DLL errors come up when he logs into his PC.

They are say they cant find these certain DLL's on the PC, the users clicks the OK button and its fine.

Just want to know how to remove the RUN DLL pop-ups if someone knows how?

The location is:-

C:/Document&Settings/username/localsystem/app data/

The files are:-

aricoyuc.dll
fspirm.dll

Any help would be great!

Thank you,

Chris
 

A:Windows XP - user profile problem

That computer is probably infected.

I would click on Report and kindly ask to be moved to the Virus & Other Malware Removal forum. Be sure to provide the appropriate reports in that forum after reading THIS. From there, be patient. The malware removal experts are very busy! You should get an answer within the next 48 hours.

However, since this seems like a work computer, please read the following rule:


IMPORTANT NOTE REGARDING CORPORATE/COMPANY OWNED COMPUTERS

Please do not request assistance for corporate/company owned computers. Many changes/deletions are made during the clean up process, some of which may involve uninstalling programs, deleting folders/files, changing settings and/or removing policies etc. As we have no way of knowing for sure if these are actually needed for company operations, malware issues in these cases should be handled by your own IT Departments in order to avoid any undesirable results. Click to expand...
 

1 more replies
Answer Match 78.54%

Hi,

Hope you can help, a user gets a couple of RUN DLL errors when he logs into his PC.

They cant find certain DLL's on the PC, the user clicks OK and carry's on working.

I would just like the error pop-ups to stop if possible?

The location is:-

C:/Document and Settings/Username/Local System/App Data

the files are:-

aricoyuc.dll
fspirm.dll

Any help would be great!

Thank you,

Chris
 

A:Windows XP - User Profile - RUN DLL problem

16 more replies
Answer Match 78.54%

After entering password, the following message pops up;

'The User Profile Service service failed the log on. User profile cannot be loaded'.

Selecting OK causes the computer to shut down only to restart almost immediately back at the password and the process repeats over again.

Computer is a Dell studio laptop with windows xp operating system.
 

More replies
Answer Match 77.7%

On a w2k-sp4 pc, my booting process starts looping with "Loading your personal parameters" when it reaches "Recording your parameters". That's the point where you hear the jingle which goes on indefinitely.

Since it's inside the opening of the User Session, probably that my profile is somewhat corrupt.

Safe Mode leads to the same loop.

FYI, I can access w2k files through an XP I have on that pc operating in dual boot mode.
 

A:User profile problem under windows 2000

are you using a login/password?

i've never seen "recording your parameters" in w2k/sp4 as it boots.
 

2 more replies
Answer Match 77.28%

As of today, in our domain environment consisting of Windows 8.1 and Windows 7 Enterprise machines, we are experiencing the "User Profile service failed the sign-in - User profile cannot be loaded" error message whenever a user tries to login.
This only affects users new to the particular machine. If they have signed on before and already have a cached account the computer logs them in with no issue. This is occurring on both Win8.1 and Win7 machines. We are an academic institution so this is becoming
a huge problem in our labs. Students generally use different computers so this is popping up very frequently. I have a solution for the issue. It appears that on the non-working machines that the "Default" user profile is corrupt. I have discovered
that if I find a machine, Win8.1 or Win7, doesn't matter, that is allowing first time users to logon I can copy the "Default" user profile and replace the corrupt one. I must first permanently delete the corrupt profile before copying over the new
one. I am doing this over the network by navigating the C:\users\ folder. Even this way is becoming cumbersome though as we have over 1000 computer in labs. I have googled and googled and I keep seeing the same answers offering various solutions, none which
are any more practical than my method. I cannot find information on a cause or a reason of why this would just crop up out of nowhere. I suspect maybe a Windows update but I cannot verify that yet. ... Read more

More replies
Answer Match 76.44%

after update of widows 7 i get that windows 7600 this copy of windows is not genuine. What I should do? Can I return previous status?

A:windows is not genuine problem after update

What are the numbers on your build after 7600? How did you obtain Windows 7?

8 more replies
Answer Match 76.02%

Tech-Spotters,

I have a tricky problem transfering user accounts between Windows XP machines. I have a friend who needs two employees to swap their computers. This requires me to swap their user accounts between the machines.

Naturally, I used Windows File & Settings Transfer Wizard (FAST.) I'd tranfer the accounts then delete the old ones. Well, FAST overlayed the existing account on both machines. Oops! I think I figured out why. Since both machines only had the one user account, the default name was "owner" for both. So FAST just added to the existing "owner" account rather than create a new one. Thankfully, I imaged both machines before trying it and restored them to their original state.

Now, I'm looking for a SEAMLESS method for swapping the user accounts on both machines. I know I could just create new "dummy" accounts and copy the files and settings in it from the other machine manually, but there's the chance I could mess it up. I was just wondering if someone has a clever, seamless method for doing this.

TIA,
-- Andy
 

A:Tricky Windows XP User Account/Profile Transfer Problem

You can't modify an existing account that way. When using "FAST", you need to create the account you need first, then the files/settings will be transferred to that.
Start over, don't creat any dummy accounts, create the accounts required (I assume they have different names?). RUn the "FAST" in the newly created accounts.
 

4 more replies
Answer Match 75.18%

We have users on Windows 7 Enterprise machines.  No one has a roaming profile. Users cannot install programs.  The users move around so they don't use the same machine all the time and there may be 20 profiles on one machine.  They don't
always logout but the machines are restarted once a week at least.   Occasionally we may delete profiles on the machines but this is a remote site so we seldom do.  Users primarily use remote apps. served up either by Citrix or web interface. 
Little is done locally other than printing.  All machines are imaged with the same software. All users do the same thing.  One user in an office of six machines, can only login to three of the machines with a temporary profile.  She has no
profile under Users.  There is no .bak registry entry.  I cannot locate anything in the registry that points to this user.  I checked HKEY_LOCAL_MACHINE|SOFTWARE|MICROSOFT|WINDOWSNT|CURRENT VERSION|PROFILELIST.  There were 20 profiles but
none for this user.  No .bak profiles for her, nothing.  I found a post that suggested increasing registry size/reboot but still no clue.  This has been going on for months and she just let me know but I don't know if she called the help desk
and they did something before.  Event log has errors saying: 


Windows detected your registry file is still in use by other applications or services. The file will be unlo... Read more

A:Windows 7 Enterprise - User logs in with temporary profile - 3 different machines/no roaming profile?

Thanks.  She's working on the computer and does not logoff and back on quickly.  I just rechecked and there absolutely is not a .bak with her name.  On either computer.  I did find one for Temp and one for another user so now I have a
second user getting the profile issue.  I renamed that one and when the other user logged in, he got his profile. 

Guess I will just re-image the computers although I'd like to figure it out but I don't have the spare time to waste and don't want my user to keep getting the temp profile.  My company won't pay for the support and frankly, in all the years I've
been in IT, I've never had MS resolve one issue for me.  Not worth paying for.  Oh well, thanks for your suggestions.  If I have time to devote to this and figure anything else out, I will post the answer. 

9 more replies
Answer Match 75.18%

Deal all,

i need urgent help. i shut down my Pc normally at my work and when i started today morning and put my user name and login , a windows apears with the following message.

WINDOWS CANNOT LOAD THE USER'S PROFILE BUT HAS LOGGED ON WITH THE DEFAULT PROFILE FOR THE SYSTEM DETAIL- THE SYSTEN CANNOT FINE THE PATH SPECIFIED.

remember that i am having windows XP

please tell me how can i get my profile back to work normally as before.

thanks

A:Windows Cannot Load The User's Profile But Has Logged On With The Default Profile

Corruption of the user profile can be a pain to sort out, especially if it’s the index file that’s failed. SOMETIMES, however, simply logging off, leaving the computer at the ‘Press Ctrl+Alt+Del’ screen for about 30 seconds or so, then logging in as usual, can solve this without any further intervention, so I’d suggest giving that a go first.

Further suggestions are a bit more involved.

Log in as another user with administrative rights (such as Administrator) and then open the My Computer icon and navigate to the local hard disk and into the Documents and Settings folder. Look there for the folder which has the same name as the user who’s profile cannot be loaded and go into it. You may have to unhide hidden files and folders (from the Tools menu, select Folder Options and then the View tab, then, in the Advanced Settings box, under Hidden Files and Folders select ‘Show hidden files and folders’) and then locate the file NTUSER.DAT and rename it NTUSER.OLD, then log out, and back in as the failed user. This should replace the corrupted file and allow you to log back in.

If that fails for any reason, again, log in as another user with administrative rights (such as Administrator) and then open the My Computer icon and navigate to the local hard disk and into the Documents and Settings folder. Look there for the folder which has the same name as the user who’s profile cannot be loaded and rename the folder; usu... Read more

2 more replies
Answer Match 75.18%

Deal all,

i need urgent help. i shut down my Pc normally at my work and when i started today morning and put my user name and login , a windows apears with the following message.

WINDOWS CANNOT LOAD THE USER'S PROFILE BUT HAS LOGGED ON WITH THE DEFAULT PROFILE FOR THE SYSTEM DETAIL- THE SYSTEN CANNOT FINE THE PATH SPECIFIED

please tell me how can i get my profile back to work normally as before.

thanks
 

A:Windows Cannot Load The User's Profile But Has Logged On With The Default Profile

Have you read this KB article?
 

2 more replies
Answer Match 71.82%

When I login to windows (7, Ultimate x64) on most profiles (created a new one, affected, logged into my admin account, 1 of 2 user accounts, a clean one for lightweight surfing with no load time for all 3rd party s/w) and my monitor goes from extended (blank) (1920x1080) to ... looking like it has a FAT black border (on secondary monitor).

Also some issues with network adapter connecting and mounted volumes attaching (instead of being instantaneous they take minutes) event viewer doesn't mention anything significant... any ideas?

Interestingly, I can't open Intel's CPanel (desktop context > Graphics Properties) (gfxui.exe) on other profiles.. will get details

A:User Profile Corruption/RegIssues? How to monitor windows (user login)

Sounds to me like something in one or more of the user profiles has gotten corrupted. you might have to delete one or more user accounts and then re create those accounts which should hopefully fix the corruption issue. I know u might not want to do that; but at this point i dont see any other choice to fix the problem.

1 more replies
Answer Match 71.4%

I need to add another standard user. I have one admin account and one standard user.

After adding the second standard account name and password on Control Panel
I get the confirmation that the new user can now sign in.

However,I get this famous message that the profile service cannot open.

I looked into C:users and find
Default.migrated
Default
Public
Administrator
First standard user

But not the newly created user account. Nor can I find it in the Registry ProfileService.

Why does Window lye to me saying the new user account is available but it did not create it?

A:Added user account Windows does not create user profile

Did you sign out of your account and then try to sign in to the new one?
The new user folder won't be created until you sign in and set up the account.

User Account - Add a New User in Windows 8

15 more replies
Answer Match 70.56%

Hi all,
When you are logging into Windows 8.1,8 or 7 using your user credential you will finaly end up as system service account or at least your profile will be recognized this way. This mean that system is now looking in C:\Windows\System32\config\systemprofile
for DESKTOP, DOCUMENTS etc.

I faced this probem few times on diffrent PCs. This problem has been out there for some time and peapole are tring to copy their profile to C:\Windows\System32\config\systemprofile. Sound no good for me.

Another way is to create new profile but it takes a lot of time and the problem sometimes comes back
http://windows.microsoft.com/en-us/windows/fix-corrupted-user-profile#1TC=windows-7
I manage to find out that the issue has something to do with the change of the registry at

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-X-X-XX-XXXXXXXXXXXX
S-X-X-XX-XXXXXXXXX is your user SID. The to REG_DWORD that are changed
FLAGS
REFCOUNT
After you change values to FLAGS 1 and REFCOUNT 0 you have to log out. Now log in and you profile should be back again.
I hope that this will save you some time and that microsoft will finaly fix whatever cause this issue.

More replies
Answer Match 68.46%

There was a 5 page thread on trying to downgrade from Ultimate to Win 7 Pro but I thought I should start a new thread. I have a thead on a different forum but was hoping someone here might know the answer.

Users computer says Windows is not genuine, was 7 pro, in Sept 2013 we upgraded to Ultimate to use Bitlocker. System bought from Dell, used Anytime Upgrade to Ultimate. I spent ages on phone with Microsoft today, they have completely agreed both copies are valid, and the computer is saying they're not, in error, they will not admit that it's a Windows Update that caused it likely.

They took over remotely, and 30 minutes later gave up, none of the methods worked. She then advised me to BUY a copy of 8.1 and do a clean install. I don't want 8.1, if we have to reinstall I'd rather do Win 7 Pro again(same valid code) and then up to Ultimate again(same valid code), or go to Win 10 when it comes out. Of course you can't upgrade a "non genuine" copy of Windows 7 to win 10, even if it is in fact genuine.

We don't want to have to reinstall. MS also told me I need to downgrade to Win 7 Pro, put in the code, then upgrade to Ultimate. To do that they said I have to do a clean install. I've seen all the links to Windows Downgrader but we aren't exactly thrilled to be advised to use a 3rd party app. I have not tried the registry suggestions yet, I'm not particularly comfortable dealing with the registry. Two questions.

If MS had been willing to just give me a new U... Read more

A:Another non genuine copy of Windows that is in fact genuine problem

Well you should be here.

http://www.sevenforums.com/windows-updates-activation/

Let try this.
Complete this tutorial by Brink and post the log here.
If I can't spot your problem I will find a expert for you.
Windows Genuine and Activation Issue Posting Instructions

Could you also post the system specs of the computer with the problem?

9 more replies
Answer Match 68.46%

Hi,

I am a tech idiot and I need help. I appreciate anything anyone can do.

For several months I have been getting messages that our windows may not be genuine. It came installed on our Dell and we bought directly from Dell so I basically ignored it. Recently we got a message that it is not genuine in the bottom right corner of the screen and windows things on the screen started to look clumsy and not run right.

I tried many times to follow the validation processes to fix this but it would never complete. I had my stepson try to fix it and he is a computer pro. He tried remotely and came back saying that the windows version itself was apparently too corrupt and I needed to reinstall it from the original disk - which seems to have got lost in a move. Ugghhh. Oh yeah, several times in my efforts I was told to run chkdsk - did so and it identified different issues, seemed to fix them but made no difference in my ability to fix the validation issue.

So, I bit the bullet and went out to BestBuy and got a Windows 7 Builders Pack. I tried to update windows several times using it - no go. It got to the same point every time and quit. It basically said there was a file that was not correct and install could not be completed. So, I decided to back up and do a full install. Same result. I am at my wit's end. I ran the diagnostic below. Before I try more dramatic moves like hard drive replacement - or new computer, I thought I would give it a last go here.

Any help appreciated.... Read more

A:Windows 7 - Genuine Issues Leading to Unable to Update/Install Windows

So, you`ve reinstalled windows 7, you`ve downloaded the network drivers from dell.com and installed them, and you`ve tried to activate windows with the key on your COA or the key from the system builder pack, and it will not activate ?

And you`re saying you went to BestBuy and they had a Windows 7 builder pack ????????

Amazing How much was that, if you don`t mind me asking ?

If you used that license it should say OEM System Builder, but yours says OEM SLP which means System Locked Pre-Installation. Are you sure you`re trying the right key from BestBuy ?

http://en.wikipedia.org/wiki/System_...e-installation

9 more replies
Answer Match 68.46%

windows 7 professional had no trouble until 12/13/12 i think was the date
I have looked into many threads on this subject to no avail. nothing in the registry HKEY_local_machine/ components to remove. not the clock, tried microsoft fixit.



here is a copy of my MGA diagnostics file

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TKY6X-QRT82-7K6CH
Windows Product Key Hash: x82eg3fzrYc3BYQyKndw0qOX+7E=
Windows Product ID: 00371-221-1920097-86002
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {021534FC-B8F6-4CE2-9A59-D828EFDF6578}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr ... Read more

A:windows update fail error 8000FFFF also showing windows not genuine

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.
If that one fails, try the earlier driver set -
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=17412

9 more replies
Answer Match 68.46%

After adding a User as a Family Member(child), when the family member logs in with his user he gets this message: The User profile service failed. The sign in user Profile cannot be loaded.

More replies
Answer Match 68.46%

I recently upgraded my hard disk and operating system to Windows 7 Professional from XP Professional that was orignally on my Lenovo T61p Think Pad.

The Windows as purchased from Micro Center was an OEM system builder pack.

Can you advise how I can resolve these issues?

A:Windows Update no longer working, Windows now states not genuine

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

More detail: Windows Genuine and Activation Issue Posting Instructions

9 more replies
Answer Match 68.46%

Since the end of March a window has popped up saying that windows is not genuine. I have had Windows 7 Home Professional x64 since I bought this computer, so it is genuine. I have run Malwarebytes Super Anti Spyware, and I have AVAST. Windows also will not update no matter what I do. System restores will not work either. I have tried to install several Window updates that are supposed to fix these issues but they will not install. The SURT did run and install. When I try with other programs it says error: 800706F7

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3F45DF9C-AF95-4229-824C-C7AB7052B9DB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: ... Read more

A:Windows 7 home professional claims not genuine, can't update windows.

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Det...&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

9 more replies
Answer Match 68.46%

Computer built 06/2011 with Windows Pro 64 bit. Overheating caused a RAM failure and video card failure. During repairs, upgraded Intel SSD. First, Windows update started failing and just recently, started receiving the "not genuine message". Tried reactivating which was successful. Still getting message.

Thanks for any help.



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2PTHX-DT934-MYBWR
Windows Product Key Hash: ipdRLOPew5UJgGVO19MbmWUF78E=
Windows Product ID: 00371-221-4947576-86755
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {ACCD9039-E441-4797-8B78-6DFA665A664B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe ... Read more

A:Windows 7 update fails and Windows not genuine message is appearing

That's a new set of errors to me!

Let's start with the basics....

Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depen... Read more

9 more replies
Answer Match 68.04%

Hi Folks, 
A customer brought a faulty laptop to me to reinstall windows (Dell Precision M4800).
The laptop had some user profiles in it. So in a heat of the moment I just copied user profiles from

c:\users directory to USB-drive and Reinstalled Windows 7 as Windows was presenting numerous problems.

After installation I realized that I could have used a 3rd party software to migrate permissions etc. 

Is there a way to copy old user profiles to newly installed windows such way that users could just log in and
everything would remain same? Or do I have to manually add old files to their profiles after they have logged? 

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Answer Match 68.04%

Yesterday early am I did a Windows update with a total of 18 important updates, and 3 optional updates..all completed successfully, but when system restarted , I got message saying that c:\user\curt\profile had problems , and a temp profile was used... most of the folders and apps I had on desktop were gone, so I did a system restore to point previous to the update.. a lot of the apps came back ok, but all of my folders which had spreadsheets, or data files are still gone. I know the names of some of them, and when I search for them , it says that : example : c:user\curt\desktop\smitty hours.xlsx shortcut is no longer there.. same with all of them. Tried another system restore back to several days before the issues, but still no help.. Something tells me that I have bit the big one, and all of these are gone for good as none of them show up on desktop any longer.. Am I correct? and if so, let this be a lesson and don't put files/folders on the desktop, but rather put them into MyDocs or somewhere else?
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8075 Mb
Graphics Card: Intel(R) HD Graphics 3000, -1988 Mb
Hard Drives: C: Total - 295335 MB, Free - 239191 MB;
Motherboard: LENOVO, 423662U
Antivirus: AVG AntiVirus Free Edition 2015, Updated and Enabled
 

A:user profile for main user gone after update

6 more replies
Answer Match 67.62%

Hi. Windows Update installed 14 important updates yesterday. I also uninstalled all instances of SQL Server 2008 from my machine. I just noticed the "Windows 7 Build 7601 This copy of Windows is not genuine" message on the desktop tonight. Below is the requested information from MGA Diagnostic Tool. Any help is greatly appreciated.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80070422
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6683A4F8-D341-489F-98C1-C642C542F3A1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80... Read more

A:This copy of Windows is not genuine on desktop after a Windows update

Please open an Elevated Command prompt, and run the following commands...


NET START SPLDR
NET START SPPSVC
NET START SPPUINOTIFY

post the results.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

3 more replies
Answer Match 67.62%

Hello! First post on here, and I have seen several posts that are similar to my problem but not one exactly.

I recently installed some Windows Updates, after a reboot and Windows Configured after the updates, I log in to a Black Desktop, with nothing on it, no start button or anything with
"Windows 7 Build 7601 This copy of Windows is not genuine" In the right hand corner.

I purchased this copy legitimately almost 3 years ago and have done one major upgrade (2 years ago now).

I can't get to a prompt to run an MSDiagnostics.
(I have not had the time to try and boot into Safe mode or anything to see if I can get a prompt there).


After reading a similar thread, I am thinking it may be a damaged file as it froze during one of the updates and I had to perform a hard reboot.

Thanks so much!

A:Windows 7 Build 7601 Not Genuine After Windows Update

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell

6 more replies
Answer Match 67.62%

Okay here's the situation. When I reformat my hard drive, the computer automatically creates a profile called "Owner". There's no way to change it when first setting things up. So when it's done formatting and everything, I just create a new one titled "Tsula" and then delete the owner one.
For some reason when I go to view C:\Documents and Settings\Tsula is says that access is denied and I noticed that there is another folder called "Tsula.Tsulabun" in the Documents and Settings folder. That "Tsulabun" part being the name for my computer. Any ideas? *Edit* I looked into the Tsula.Tsulabun folder and it LOOKS like everything that is supposed to be in the "Tsula" folder is in the "Tsulabun" folder. But me being picky, I can't have it like that. And it won't let me do anything to either folder.

A:User profile in Windows XP

Owner...is the XP default settting when doing an install...on my systems. The Docs & Settings folders under such are the ones I use (I'm the Admin and sole user of my systems).

I guess that I'm not sure what your complaint is.

Louis

3 more replies
Answer Match 67.62%

This is really a head scratcher.
For the last couple of months while watching videos my XP Pro, SP3 mochine, will just suddenly turn off. In addition the video playback has been choppy and just horrible. I've been using Chrome so I did what was recommended in the forums and made sure I was using just one flash player etc. All drivers are up to date, system is tuned using Advanced System care, etc. etc. etc. This morning however while trying to make a very short, 3 minutes Camtasia video I couldn't get it to render. System will shut down again and again and again.
 
So I logged in using a different user profile and everything is not only working fantatically in terms of video, but response time is noticeably improved for everything that I do.
 
I know I can go create a new user profile and copy the settings etc, but things like this are very disturbing and wondering if anyone has any insight and expertise about this. I'd like to repair the profile if possible just to say I did it but I guess it's ultimately one of those Microsfot features we all have to live with (unfortunately). Anyways any opinions on this would be appreciated.
 
Dan

A:Windows XP User Profile Gone Bad

The other thing that concerns me is that if I do create a new user profile, then how do I know I'm just not copying the problem over from the old profile to the new profile? Without knowing the cause of the issue is this a risk? Certainly sounds like it's registry related but that's just a guess.

3 more replies
Answer Match 67.62%

Do you have to log on to a specific user profile to get rid of some viruses or
is logging on as admin just fine?

A:Windows user profile

Hi qijino and Welcome -Are you just wanting to use your own Antivirus, or do you wish to post in the Am I Infected area of this forum, linked below -http://www.bleepingcomputer.com/forums/forum103.htmlIf you post here, just read the directions written in that section of the forum.If you only wish to use your own Antivirus then the Admin profile should be OK -Thank You -

3 more replies
Answer Match 67.62%

I have a user who has Windows XP on her PC which is connected to a network. There is an application on one of the mapped drives that runs from the mapped drive not on the local machine. The problem is when she attempts to run the program she receives an error message “User does not have access to program”. She does have rights to run this program and is able to do so when she logs into any other PC on the network. If someone else logs onto her system they are able to run the program under their login. This leads me to believe it has something to do with her user profile on her system. I have deleted her profile under Documents and Settings, I removed it through the Control Panel, I have even replace the ntuser.dat file in her profile with the one in the repair directory. None of this has helped.
Any help is greatly appreciated.

Thanks in advance.
 

A:User Profile in Windows XP

Howdy Bluzman...

There is also a key in the registry that will sometimes corrupt...

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\Currentversion\Profilelist

You will need to find the user name ( it will be in the right panel in the value ProfileImagePath ) in a subkey that looks something like this S-1-5-21-484763869-507921405-842925246-1006 in the left panel and delete it along with the profile in Documents and settings...
 

2 more replies
Answer Match 66.78%

Five days ago, I installed Verizon DSL. As part of the software, it ran Verizon Virus check and it said that it located 50 files infected with a virus. It could not disinfect them, so it deleted them. Unfortunately it deleted some of my Symantic files and I don't know what else.

When I tried to reboot the next time, I got a message saying "Windows cannot load the user's profile but has logged you on with the default profile". I tried restoring to a point before the Verzion DSL, but it would not restore. After 2 hours on the phone with Symantec, they told me to uninstall Symantic and it would correct the problem. This worked, I no longer got the windows error message.

I tried unsuccessfully to reinstall Norton Anti-Virus, but I kept getting error messages. After many e-mails and many attempts, I decided to give up on Norton.

I successfully downloaded Kaspersky anti-virus, updated it and ran a scan. When I rebooted, I got the same windows message "Windows cannot load the user's profile but has logged you on with the default profile". I went to the control panel to uninstall Kaspersky, but it gave me a message that I didn't have the necessary privileges. (In hindsight it could be due to the fact that I used a password when setting up the software).

I then restored to a point before I installed Kaspersky which worked, but I am still getting the windows error message "Windows cannot load the user's profile but has logged you o... Read more

More replies
Answer Match 66.78%

I also got this problem efter my stupid mom turned off the PC just pulling out the cable...

Can I fix it somehow or is it windows reinstall?
 

A:Windows cannot load the user's profile

15 more replies
Answer Match 66.78%

I am working on my office computer which is on the company's domain, that means any number of users can login to the same system using there domain account, with every account there is a user profile that is associated with that account, however one of my co-colleauge successfully login using her domain account, however i do not see her user profile being created, i remember deleting her user profile from c:\users and from registry as well in the profile list a while ago..that means when the next time she will login, a new user profile should have been created, which obviously is not happening?

On top of that i don't see her profile as a temporary one..i am perplexed..

A:Windows User Profile creation

are they roaming profiles?

7 more replies
Answer Match 66.78%

Hello. When I turned off my computer before this incident happened, the process of turning off was rather slow and there was a message on the screen: "Updating Windows, x% Completed, Do not turn off your computer". The computer turned off by itself. When I turned my computer on the next time, the loading process took a little bit more than five minutes, and there was a message on the screen: "Starting up Windows". Usually my computer starts up quickly. When the computer finally signed in, I saw a different desktop, and all the user settings were different. A message was displayed on the screen:

 
Your user profile was not loaded correctly! You have been logged on with a temporary profile.
Changes you make to this profile will be lost when you log off. Please see the event log for details or contact your administrator.

After I turned off my computer, and turned it on again I could once again access my normal desktop. Everything was the same as if nothing had happened. No temporary profiles have opened up since. But why did this incident happen?

More replies
Answer Match 66.78%

Some things arent working so well anymore in my current User Profile (it is a local account with administrator privileges) so I decided to create a new one and basically make that my main one, transfer all data over and then delete this one.

Now, the way I figured it, for the contents of my personal files folders like Documents, Pictures, Videos, Music and Downloads, all I need to do is cut the content from my current C: \Users\[Currentprofilename]\ folder and paste them into the respective folders of the same name located in C: \Users\[Newprofilename]\. Same counts for the contents of the Desktop folder, obviously.

But the complicated part is moving the contents of the hidden AppData folder, which contains the Local, LocalLow and Roaming folders. I understand these contain the installation directories for many games and programs that I have installed, and contain personal user settings as well.

Can I just move them over after deleting the AppData folder of the new profile first?

I tried and I kept getting certain issues like "file is in use cant be moved" or "file not found". What am I doing wrong?

A:Windows 10: I want to move to a new user profile

Hi please see here but scroll past the fix registry part How to Fix A Corrupt User Profile in Windows 10

7 more replies
Answer Match 66.78%

I am having issues with my Gateway laptop that runs on xp, when i start it up i get a User Environment msg pop up that says "Windows cannot load the locally stored profile." then it says it will load a temporary profile. so i cant access any of my documents, pictures etc. any idea of what to do to fix this issue, kinda bad timing with the amount of projects i need to get done for school b4 winter break ends.

A:Cant load my user profile on windows

Hi Rahuzery and welcome to TSF !

What was the last thing you did before this problem happened ?

Are you able to see your user folder in the c:\documents and settings\ folder ? See if you can access your documents using the administator account in safe mode : repeatedly press the F8 key when the computer starts and choose safe mode in the menu that will appear. Log as the administrator and leave the password field blank if you didn't set any.

If your files appear to be safe, rigt-click the c: drive => properties => tools => error-checking. Tick both boxes and restart the computer if needed. Report if it finds any errors on the drive.

Once your hard drive has been checked for errors see if starting normally allows you to access your user profile. If not then restart the computer, press F8 and choose "last known good config" in the menu that will appear. See how it goes.


If for some reason your user folder is not there then turn the computer off and refrain from using it anymore. You can recover most of your data as long as nothing overwrites it. Using another computer build the Ultimate Boot CD for Windows. Boot your computer on this CD (set the boot order priority to CD-rom first in the BIOS) and use one of the recovery tools (free undelete for instance) to recover your data. Don't save the recovered files to the c: drive or it will overwrite the data you haven't recovered yet. Instead save it to another partition or preferably on an externa... Read more

1 more replies
Answer Match 66.78%

OK, a few months ago I bought a laptop and after a couple weeks I got the Blue Screen of Death. I had my father (who is a computer network engineer) re-install windows xp and things ran smoothly from there. A couple weeks ago my husband accidently clicked run on a Malware virus and the Safety Center was downloaded onto our computer. Thanks to Bleepingcomputer, I got the download for the scan and removed it from my computer.

Yesterday I tried to Start up the laptop and got a pop-up that said:

"Windows cannot load the user profile specified but has logged on with the default user."

Under that it says:

"Insuffient system resources exist to complete requested service"

My father lives in another state and had been in the hospital and therefore cannot help my this time.

Does ANYBODY know what it wrong? I can log in on Safety mode on both my profile and administrator. I ran the malware scan and virus scan and cleaned up everything on computer. I even tried a system restore and it said it was successful but I am still getting the error message and won't log me in.

Please help!

A:"Windows cannot load the User Profile"

Along with all this now, I am recieving this message:

"A problem is preventing windows from accurately checking the license for this computer, Error Code 0x80070002."

This appears after I click ok to the first pop up of the User Profile and System Resources problem.

Then I get this:

"Value Creation Failed " at line 599"

Am I totally Scr*wed?

5 more replies
Answer Match 66.78%

Hi, As by the title you can see that my profile wont work.

I go to turn on my computer and it wont load it will have a black screen and then ill hold the power button and restart it and then after couple times ill get the screen where i can go into safemode etc. Ill try to go into safemode and it will do two things. One it will just go the the screen with a sad face then restart or it will go to the screen where it says User profile cannot be loaded. Iv tried to do every option on the bluescreen where it gives you safemode. I do not have a disk so i can format my computer or anything i dont know how to fix this problem and everyone forum iv read have not yet helped me...

I Can load safemode with Cmd!

What it looks like

A:'User Profile cannot be loaded' Windows 8, Help.

Hi

Have you tried restoring system to a date prior to this happened ?.

How to use System Restore from the Windows 8 Recovery Environment

System Restore - How to Do in Windows 8
Do you have "Recovery Drive" or installation disc in hand ?.

4 more replies
Answer Match 66.78%

I am troubleshooting a users's LT again for this issue, the profile created does not load and it loads a default/temp profile.

The error messages I noticed in Event Log is:User Profile Services Event ID 1505. Cannot load user's profile but has logged you on with default profile.
I noticed in the C:\Users folder there were a few different folders created in addition to the users correct profile folder. There were:user.domain name.000
user.domain name
user (correct/original folder)
Temp.domain name
I tried to rename the newly created temp folders but every time i'd reboot hoping it will associate user logging in with the correct user folder, it would load a new temp folder.

I checked a few websites on technet, link from Brooks-bilson, deleting the .bak file in the registry and other tech forums but none resolved this.
When this happened before, I recreated the users profile and configured the users appropriate settings. But now that it has happened a second time, i'm not sure where to look and how this is happening?!

What I did try and seemed to work for the time being is in RegEdit go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-....
to view the current temp profile created and change the path in ProfileImagePath to the correct folder: instead of c:\users\user.domain name.000 -> changed to c:\users\user
After setting that, I rebooted the computer and the correct profile loaded.

Now with that solution I don't know if this i... Read more

A:Windows 7 64 bit User Profile issue

I would at least wait and see if it is going to work or not... have you tried doing a repair install to see if that helps??
This will show you how to do a repair upgrade install to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.

Repair Install

8 more replies
Answer Match 66.78%

When I start up Win 7 a message is displayed on my monitor ' The Service User Profile unable to load

A:service user profile in Windows 7 Pro

Do you mean the User Service Profile Failed to Start?
How To Fix 'User Profile Service Failed to Start' In Windows 7 (Quick Tip)

1 more replies
Answer Match 66.78%

Hello

About a week or so ago I switched on my Acer Laptop to find that my usual user profile had disappeared. I have been using this profile for the past 2 or 3years without any problems like this ever occurring in the past. As the profile has disappeared we can no longer access emails as it doesn't recognise us as a user anymore (I have got back basic internet usage by reinstalling the BT disc that came with the broadband hub - it was trying to connect us to dial up Freeserve!!!) and a lot of the settings we had before have changed or disappeared.

All the documents and files etc are still stored on the computer in the Documents and Settings area so I haven't lost any pictures etc but as I say we can't access our emails due to it not recognising us so all our contacts etc have been lost, and I can't seem to find any way to get the settings back. I have tried copying folders from diferent files to where I think they are needed but to no avail.

I apologise if I have missed out any important information (I'm new to this forum thing! ) and please let me know if I have. I would be so so so grateful if any of you could help in anyway whatsoever.

Thank you!

A:My user profile for Windows XP has disappeared! Please help me!!!

Sometimes Windows craps itself and can't find your profile, and then loads a temp profile. Make sure you are viewing Hidden files and folders With a Flash drive, copy these files from your old profile My Documents, Desktop, Favorites. the browse to C:Documents and Settings/username/Local Settings/Application Data/Microsoft/Outlook. Log in as Administrator and delete your old profile and create a new one. Copy back all the file to you new profile. In Outlook go to Tools/Options/Mail Setup/Data Files and add the .pst file from the Outlook folder you backed up.

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Answer Match 66.78%

Hi,

I am kind of new IT girl to manage window 7 users with GPO.

We have 6 branch offices and one head office so that we have 7 Domain Controllers on each site locally but all 7 DCs are synced. If the local DC is not available , users can reach others.
We manage user desktop by group policy, like desktop icons, C drive access etc.
Recently we got an issue that when user log into the pc, they cannot see their desktop icons and all other GPOs are not applied. I found the solution to clear the client side cache by hotfix "MicrosoftFixit50561.msi", it fixes the issue right away
after reboot. I don't understand why it resolves the issue. If the user cannot get the settings from the first DC it tried to talk to, user will automatically try next one, why it used the offline cache and why the offline cache is not working properly.

Also, I am not sure if the computers is 100% talking to the local DC first. Is there anyway we can figure out that which DC the computer was trying to talk to at first time?


I have completely no clue about this, hope if there is anyone can help me?

Thank you

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Answer Match 66.78%

How can I solve this problem with my laptop, I was trying to login to my computer but then I encountered this problem, User profile cannot be loaded. Please help me what to do about this.

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Answer Match 66.78%

Here I got a problem to copy user profile. i just recently setup a new server on Windows 2000 Server, assigned a new domain name as well. My workstation is using Win2K pro. How do I copy my user profile (saved in local machine) under the old domain to the new domain. I found that "Copy to" button was grey out if I tried to copy to my local admin account. I also notice that once if remove my workstation from the old domain and join the new one, my user profile under old domain will be set to unknown/"username", that means you cannot copy the whole profile from your local machine to new username under new domain.

Is there any alternative way to accomplish this issue?

Thanks!
 

A:Windows 2000 User Profile

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Answer Match 66.78%

When I turn on my computer I get a countdown that says....Windows cannot load the user's profile but has logged you on with the default profile for the system.DETAIL - The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format.Thank you in advance ... I am not computer smart.HiJack logLogfile of Trend Micro HijackThis v2.0.4Scan saved at 2:23:49 PM, on 10/3/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeC:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exeC:\Program Files\Common ... Read more

A:Windows cannot load user's profile

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Answer Match 66.78%

When logging on it says unable to load user profile,but the profile is there when I log into Administator account,how do I get it to recognizemy account I normally use? Everything was working fine untill I went to reboot my Dell Vosstro 220 running Vista SP2 with all latest updates..It went to startup repair,and after awhile I was dirrected to restart the computer.When it restarted,it went to a temporary user profile named after the one it normally boots to,except there was 3 0s and temp after the profile.So the desktop icon were almost all gone and when you run a temp profile nothing is saved to it when you use it..I logged on the administator account and under C:\computer\users was my account I normally use along with 2 temp accounts.One was exactly like my normal account(MountainMan),but with temp000 after it.I went to Microsoft Answers and it said to go into regedit and find the profiles under machine\software\microsoft \windows NT\profiles and change the names of the 2 accounts supposely so it wouldn't load up the Temp account.I followed the directions to a T and it all went well except now it doesn't load the Temp file,it just says windows was unable to load user profile.I have to hit Control ,Alt,Del to bring up Task Manager and type in Administator and password which works fine.When I clck on administrator,it brings up the screen with everything on the computer.MountainMan used to be there below administrator,but is gone.If I go d... Read more

A:Windows can not load user profile

Typically...when a temporary profile is used, I interpret that as indicating that the regular profile has become damaged. Vista, Fix Damaged ProfileLouis

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Answer Match 66.78%

I have windows 7 installed in my laptop with four users profile. I wanted to delete a particular profile, and being unable to do so, I deleted ' all user profile key' from registry.
As a result, upon booting , it takes me to password screen and after entering password, nothing happens.
I do not have windows 7 installation cd. I also do not have DVD drive. I had exported the registry to desktop, but I can not access it. Pl. Pl. help. Thanks.

A:All user profile deleted in windows 7

Restart your computer, and press the F8 key while it is rebooting. Once you are at the Advanced Boot Options Screen, click on the 'Last Known Good Configuration' then click enter.

Also if the Last Known Good Configuration didn't work. Boot into Safe Mode, then see if you can get to the desktop with the registry export. Then go to search, and type regedit then under File click Import.

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Answer Match 66.78%

In Windows Vista 32 bit, I have a user profile that does not load correctly and defaults to a "temporary user". The real user profile has administrative rights. Does anyone have a repair approach?
Thanks!
 

A:Windows Vista User Profile

What version of Vista do you have?
 

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Answer Match 66.36%

This concerns my mother's 2-year-old Toshiba laptop. My mother says that sometimes she is suddeny thrown out of her computer - when she is on the internet, or reading her e-mails etc.- whatever she is doing is interrupted without warning by a Windows Update screen telling her to wait and that Windows Update is updating her computer. Then the computer shuts down/reboots. And my mother has to start anew with whatever she was doing. Is this a Windows Update setting thing? My mother says that she has had this problem from the very start (she thinks so at least).
 

A:Solved: Windows Update problem: user is kicked out of system during installation

Update: okay, I checked my mother's laptop myself. It seems that there is a Windows Update feature my own laptop doesn't have: after downloading the updates, a nagging Windows Update box with a sort of timer/countdown function appears, asking whether the computer should be restarted, or the installation of the updates postponed. If neither of these options are chosen, then it will reboot automatically in 5 minutes. So...how do I get rid of that pesky box?
 

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I need help badly! While working with NeonFx in the "Malware, Trojan, Virus" Forums. The OTS.exe tool deleted key vista files. I am unable to boot up normally! I am writing this request for help after booting up in safe mode. All of my vista settings are either gone or serverely imparied! I need help restoring my vista settings, user profile, recovering files, drivers, applications, etc. I have attached NeonFx's last post describing how my machine got to this state. Someone please help ASAP!
 

A:Vista - Failed to open by the service user profile. Unable to load user profile

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Answer Match 66.36%

I've quite some Windows machines in my home network running XP Professional, Win7 Professional, Premium and Starter. Since about two weeks, EVERY system is complaining occasionally about local profiles that cannot be found after switching user (or on Starter, logging off and logging on to another user). The exact message is 'Windows cannot find the local profile and is logging you on with a temporary profile'. Only by rebooting I'm able to get into my original profile.

Since I have seen this multiple times on XP, Win7 Starter and Win7 Professional, and only since about two weeks, this rather points to some 'fix' that I received with Windows Update. At least I can not imagine another reason. Does anyone have this problem too?
 

A:Windows Update: Windows cannot find the local profile

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Answer Match 66.36%

Hello Everyone on the forum,

We have set up an ICT Computer Lab and installed official Windows 10 Professional 64 Bit OS in a Core i3 Computer, with the purpose to teach ICT Computers to Children studying in grade 6 to 10 IGCSE Cambridge board. Our set up is as follows:-

Set up:- Windows Server 2012 + 10 Computers connected to server domain having OS windows 10 professional 64 bit + 24 port Switch for LAN networking etc.
Observation: What we have observed in last 2 months forces me to ask a question in this forum, because this matter is causing a lot of issue in normal day to day functioning. Every time a new user profile of s student is created, (even if Windows OS was updated just 3 hours back for a different old user), the system starts updating windows OS all over again for this new user profile.

Question:- (1) Does this mean that Windows 10 Pro OS maintains its OS and updates separately and individually for each user profile ?
(2) If Yes - Is there a way where we can configure the OS in a way where it updates commonly for all users including those that may be created in future?

Kindly do share your experience and knowledge for me to understand this scenario.

Thanks / Pinesh Mehta

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Answer Match 66.36%

Hi... One of my good friend asked me a fix for user profile error in Windows 8. He is getting following error after installing new updates:

The User Profile Service failed the Login. User Profile cannot be loaded

I tried googling but unfortunately got no fix. Then I came to know about Brink tutorial on Windows 7 forums for this error :

User Profile Service failed the logon. User profile cannot be loaded. - Windows 7 Forums

But it seems that the tutorials registry way no match in registries of Windows 8!

Just want to know do we have similar fix for Windows 8 as well? Thanks

A:Any Fixes For User Profile Can't Be Loaded In Windows 8?

Hello Kapilarya,

It's the same for me in Windows 8 as in Windows 7 for the registry locations in the tutorial. What was not matching for you?

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Answer Match 66.36%

I have four user profiles on a Windows Xp system with DSL service. Recently IE stopped working on 3 of the 4 profiles. On 3 of the profiles IE will open however it never gets to the default web page, it has the hour glass going. On the 4th profile the web pages come up immediately. I have checked settings and all seem to be the same, any suggestions on what might be causing this?
 

A:Windows XP User Profile Problems with Explorer

To keep the Internet connection hot for multiple users do the following:

Start/Run/Regedit

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Then right-click the right-hand pane, select New/String Value. Name the value KeepRasConnections and set it to 1.
 

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I am the project coordinator for an internet/computer program for seniors at a senior center. I just set up a new computer donated by IBM in our lab. It has windows 2000. For the last 2 weeks Windows has been automatically logged onto administrator. I just created a new user profile for the seniors because I don't want them to accidently mess up our settings. This gives them a whole new desktop. I want to know how to make this guest user profile the default that automatically comes up when the computer is turned on so the seniors do not have to remember a password. I also need to get an internet connection set up on their desktop, but when in the guest account I cannot set up an internet connection through the connection wizard. Can anybody help?

Thanks
Senior PC
 

A:user profile default Windows 2000

I think you can find the information here
http://www.wown.com/j_helmig/win2k.htm
 

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Answer Match 66.36%

I was just in Windows Explorer, planning to modify my Startup programs. Navigated to "C:/ Windows7_OS / Users" and right-clicked on my User Profile "william viera". From the right-click menu, I selected "Properties", and then on the "General" tab, there is a checkbox under Attributes called "Hidden". I thought, "oh great, I will check this and then I will be able to see all of my hidden files". NOT!!!

I selected "Hidden", and clicked "Apply"... crap. Now my User Profile "william viera" is hidden, and I cannot figure out how to unhide it. Everything associated with my User Profile is now hidden... application shortcuts, My Favorites, etc...

Can anyone tell me how to "Un-Hide" my User Profile? (you don't need to tell me I am an idiot... I already figured that o

A:Windows 10 I screwed up, user profile Hidden... help!

Hi Willy321 and welcome W7F. You did mean Windows 7 right? Hit Windows key + E Hit Organize / Folder and search Options / View. Select Show Hidden Files Folders and Drives. It should appear.

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Answer Match 66.36%

Hello!

I had taken apart and dusted my PC yesterday, and upon starting it back up my main profile seems to be corrupt. When I attempt to log into it, Windows places me into a temporary user instead. I have wracked the internet for solutions and tried almost everything I have come across. This includes:

-Changing the registry values for the correct profile (removing .bak) and restarting PC

-Deleting the registry value for the correct profile and restarting the PC to attempt to recreate the profile (It still logged me into a temporary)

-Copying the entire profile (without hidden user files residing in main user folder like ntuser.dat, .log, .ini) to a new profile and restarted PC

-Running a chkdsk in safemode (did not fix anything), along with a sfc/scannow afterwards

I have come to the end of my rope. I do not know or understand what needs to be done at this point to restore my profile. I desperately need all the files on my profile and drive, so I do not wish to reformat my PC.

The only next possible step I can see for myself is make a copy of the profile I am trying to save, and then delete the original from the users folder. Then I would restart the computer and try to log into that account so that it is remade, and paste the old contents of the profile into the newly made 'same' profile. However, I am unsure of what results this would yield so I am afraid of going through with it.

I'm capable of providing any information about my machine or things I ... Read more

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Answer Match 66.36%

Windows 7 came pre-installed. So no disc
Fingerprint scanner recognises me, but issues the error 'Windows 7 user profile service failed the log on'
I cannot remember the password, it was entered using the fingerprint device, so I wouldn't have to remember.
No access to other PC that can burn.
Do have a second OS installed on second drive (installed when I gained a virus)
Please help, I'm in the middle of a very important court case with my ex-wife and need all my files.
Thank you to anyone who can help
 

A:Windows 7 user profile service failed the log on

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Answer Match 66.36%

Lost user profile is one of the most common problems in Windows XP. Here is easy and quick way to resolve the problem:

http://www.articlesplatform.com/windows/98-recovering-lost-user-profile-in-windows-xp.html
 

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Answer Match 66.36%

When I try to log onto a user account it logs me into this screen on a temporary profile.

This same problem happened about 1-2 months ago on the first user profile on the computer. My cousin and I searched google and all we could find was deleting 1 of 2 registries or something along those lines, we tried and it didn't work. Since the problem seemed like a one in a million shot, we eventually settled on copying the contents of the other user profile into a new user profile through the hidden administrator account. We just used that account instead. The other account is still on the computer as well and I need help fixing the problem.

I would use the event log as stated by the bubble, but I don't know how to use it.

A:Unable to access user profile on Windows 7

After you deleted those registries files did you delete the profile off the C drive under Users?

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Answer Match 66.36%

Hello all

Please can any gurus help me.
After automatic updates last night when closing down Lenovo B320, this morning, I am unable to go into windows to access my desktop or files

1. Computer Boots up to user profiles screen.
2. When I select my profile, the password prompt box does not appear and instead flashes a black screen and returns to the main user profiles screen.
3. I have tried booting up in safe mode but I still have the problem of no password prompt box showing.

I hope there is a fix for this - Thanks in anticipation

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Answer Match 66.36%

I hope that I am not posting a duplicate question, but I am having some problems with the setup of a new Windows 7 PC. I am ordering new PC's for my company, and all are comming with Windows 7 now. Before, on my Windows XP PC's, I could easily setup a profile and get the settings exactly how I wanted them, then, copy that profile over the default profile. After that, anyone that logged in to the PC would have the settings that I set in the "new default" profile. I am not able to do this in Windows 7 and was hoping that someone could help me figure out how to setup a default user profile. I would really appreciate any help on this.

Thanks!!

A:Customize the default user profile in Windows 7

  
Quote: Originally Posted by TheMessiah


I hope that I am not posting a duplicate question, but I am having some problems with the setup of a new Windows 7 PC. I am ordering new PC's for my company, and all are comming with Windows 7 now. Before, on my Windows XP PC's, I could easily setup a profile and get the settings exactly how I wanted them, then, copy that profile over the default profile. After that, anyone that logged in to the PC would have the settings that I set in the "new default" profile. I am not able to do this in Windows 7 and was hoping that someone could help me figure out how to setup a default user profile. I would really appreciate any help on this.

Thanks!!


Hi, TheMessiah (Nice Nickname btw )

Type "User Profile" (without the quotes) into start and press enter.

You should come to this screen, where you can make those changes:

Thanks,
ZeshanA
If I helped, please click the scales at the top right of my post.

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Answer Match 66.36%

So here is my deal

I have a user here on my domain, lets call it SNOW (since its snowing out). Back in November i had given userX a windows 7 on a HP505b box. When she originally logged in, it said that 7 had to create a temp profile for her. after alot of monkeying with it, i just created a folder "userX" and then windows 7 was able to apply settings and give her a local profile.
Now, I am wanting to give userX a new computer, same HP505b with windows 7, but, when i log in to create her local user profile on it, it says that her profile is a temporary profile. i logged off, rebooted, and logged in again, with the same note. i logged in as a network admin, the pc created a local user account for me on it and i can see the folder in the users folder. I then asked another lady, userY, to come in and log in, and with userY the comp created local user folder and all that jazz. So i went ahead and logged back in with userX, and again, TEMP folder appears and looking at user profiles through system properties it shows "snow/userX" and the status is "temporary".

Now here is the change up, when i log into a windows xp pro box, it creates her local user account no problem, no temp folder created or anything.

ive googled this problem and come across alot of forums and tips about how to modify the registry and the like, but all of the people complain about this temp file/folder issue AFTER they have had an account on the computer for a while.

any he... Read more

A:windows 7 creating temp user profile

No idea whether this will work, somebody sent me the "fix" for some problems with temporary user profiles, I haven't tried it, but it's doubtless worth having a look at if you are having such problems;

User Profile Error - Logged on with a Temporary Profile - Vista Forums

1. Login using another local administrator account. (Make one if there isnt another).
2. Remove the corrupted user from Users in control panel.
3. Move the corresponding folder from the Documents and Settings (XP) or Users folder (Vista and Windows7) to the desktop of the newly created admin user?s desktop.
4. Open regedit and navigate to HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList Find the key on the left that corresponds to the corrupted profile. Note the value of the string on the right called GUID. Delete all keys that list the corrupt user profile (.bak versions and regular).
5. THIS IS THE STEP THAT NEEDS TO BE ADDED TO KB:
Go up a few lines in regedit to HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileGuid.
6. Delete the key (keys?) within this ProfileGuid folder that match the value of the GUID string that you noted above.
7. Restart PC
8. Login as the temporarily created admin profile. Go to control panel and recreate the corrupted profile. (Make it an administrator at least temporarily so you?ll be able to access the files we moved to the other admin?s desktop if needed).
9. Logout and login as fixed user.
10. Copy any files from the temp admin?s desktop whe... Read more

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Answer Match 65.52%

Admin account worked fine on Monday.  The kid used her (non-admin) account in the meantime.  Now it won't log into the admin account - "The User Profile Service failed the logon. User profile cannot be loaded."  I've read a few other boards on this issue, so I am now doing a thorough virus scan and will include results as soon as they're available.  But I am not confident about moving forward with any of the paths I've seen laid out, and some of them don't apply if you can't access the admin account anyway, so I wanted to start a thread here (I've gotten fabulous help here several times before).  It's running Vista Home Premium SP2.  AVG 2013 Internet Security.  Can't think what other specs may be relevant, but am happy to provide whatever would be of use.  Thanks!!

A:User Profile svc failed logon. User profile can't be loaded." on admin acct.

I got the same message when attempting to login on Windows 7, after no previous problems or changes before shutdown the night before. It continued to loop back to the logon screen even after rebooting. I ended up having to log on in Safe Mode, then do a system restore to restore back to the last restore point, which was a system checkpoint a couple of days earlier. That fixed it, and I've had no problems since. I hope that helps.

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Answer Match 65.52%

OS: Windows XP v2002 Professional SP3
1) I restored the computer system as I had lost everything stored in the old user profile.
2) A NEW USER PROFILE: 'mlinda" is created with the correct domain attached to it (eg. CAA MAU) and is fully restored.
3) The OLD USER PROFILE "m.linda" remains in the documents and settings BUT
- the domain is of a local computer (eg. SPARXX) and it no longer works with the (eg. CAA MAU) domain
4) The original "m.linda" user profile contains almost nothing in it (no documents etc)
5) m.linda is still listed in the userlist in computer management BUT NOT THE NEW mlinda
6) In administrator mode, I dont't see ALL the contents of the newly restored profile
Questions:
How do I change user profile "mlinda" (that has successfully retored everthing) back to "m.linda" since the new profile has everything intact:

1) How do I safely delete the newly restored "mlinda" and ensure everything is back to normal with the OLD USER PROFILE: m.linda?

2) How to ensure that the correct domain name is attached to the profile, by transferring all the data from THE NEW mlinda (eg. domain: CAA MAU) to THE OLD m.linda (that currently has a local computer domain: SPARXX). User profile, m.linda has to be attched to domain: CAA MAU.

3) Should I be backing up before eventhough the new mlinda is in super condition?

4) I read in forums that the links to desktop can be lost by transfering. How do I retain it?... Read more

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Answer Match 65.52%

Hello

When I tried to log on to administrator account on vista laptop this morning I got the following error massage "The User Profile Service failed the logon. User profile cannot be loaded." I did some research and found a potential solution: The User Profile Service failed the logon. User profile cannot be loaded.

However the problem is that the solution needs a working administrartor account and the only account I'm able to log in is a standard one with no power to change account type or boot into admin safe mode/ do a command prompt whatsoever.

Would anyone happen to have an alternative solution that doesn't require an admin account to fix this?

A:Vista - The User Profile Service failed the logon. User profile cannot be loaded.

Was able to log on in safe mode and follow the registry edit procedure. Thanks anyway

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Answer Match 65.52%

my computer is password protected. i only have one user account on it. how can i fix this without losing anything on my laptop?

A:vista-the user profile service failed the logon. user profile cannot be loaded

Just a thought, did you password the default administrator account?

6 more replies
Answer Match 65.52%

It is an HP computer that my brother brought over because it wouldn't boot. It was giving me a "bootmgr is compressed" message. So I got my Vista repair disc and uncompressed his drive. That got rid of that message but then it was giving me winload.exe errors. So I fixed that and FINALLY it booted up but when I clicked on his user account to log on, I get this error message. I have searched for answers. I came across a fix where you edit the registry if there is a duplicate entry in the profiles section but there isn't an extra one. I can boot into safe mode but I get no administrative tools, no ability to see the event viewer or manage users (idk if this is normal). I did a command I found to make the default administrator account active or something like that, and now when it boots up, there is his user account, and an admin user. If I click his user to log on, I get the error message. If I click the admin account, it loads, but it loads telling me the Vista copy is not genuine.

Anyone have any idea how to fix this? Why is the admin account telling me Vista is not genuine? Thank you.

A:Getting a "user profile service failed the logon. user profile cannot be loaded" message

I came across a fix where you edit the registry if there is a duplicate entry in the profiles section but there isn't an extra oneExtra one? you mean the .bak key?Did you follow this guide?http://support.microsoft.com/kb/947215

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Answer Match 65.52%

I have two HDD, 1) 200GB and the 2) 80GB, I have windows xp installed on both. None of the two windows have logon password and each windows has one account only, plus the guest account.

I used the winodws Xp in the 80GB to take ownership of the user profile in Documents and Setting that is in the 200GB HDD, now I booted the computer with the 200GB HDD and it doesn't load the original user profile it made a new one.

So now I have two profiles in one user account:

Say the original profile is named A and the new one is named B, I want to delete B and make windows load A.


Thanks

A:how can I make windows load a specific user profile?

Hi JustinK. . .

Some clarification, please...

1. Did you install the SAME XP OS on both (using the same product code)?
2. Is your intent to have one HDD mirror the other?
3. Did you use an Admin account to take ownership of the user profile in the "Documents and Settings" on the 200GB HDD?
4. What is the purpose for taking ownership?
5. Can these 2 HDD's see each other and are they interactive with each other?
6. Do they each have an independant system registry, if you know?

Thanks. . .

jcgriff2

2 more replies
Answer Match 65.52%

Hey guys,

A few days ago, I logged onto my SP3 XP Home machine and as it is logging me in, an error message pops up saying "Windows cannot load the locally stored user profile"

It acts as though I am a new user, showing the windows classic theme and starting the XP tutorial.

I restart my computer and it acts as good as new, restoring my icons, wallpaper, and theme.

My question is why is this happening? I know it isn't critical, but this happens about 1/3 times I log into my machine and the only remedy seems to be to restart (Which we all know can be a pain if you've had your computer for more than 2 months )

I hope there is some reason this is happening, and Microsoft's KB article is soooo helpful

"Create a New User Account" - Microsoft

Uhm...no thank you...?

Also, before someone says it, I did not delete my profile's folder, as it logs on about 70% of the time.

A:Windows cannot load the locally stored user profile

Just an FYI that I'm having a few problems with my system now and it's been almost a year since I've reinstalled XP, so I think I am due for a reformat this weekend. That should fix my problems :s

1 more replies
Answer Match 65.52%

So I got a BSOD whilst playing Battlefield 2 last night, actually the fourth BSOD of the day, and my Windows installation failed to boot, giving me a 0x7b stop error.

Now I've tried allsorts to fix this, such as CHKDSK and FIXMBR. Now after performing these steps I was promted with a corrupted Hal.dll, so I installed a new copy of windows to a 500GB drive and copied the Hal.dll over from there. However, I was again promted with the 0x7b stop error.

So, my current situation. I've decided just to go to the neww install of Windows 7 and copy my profile and settings over. Now in the past I've done this dozens of times using the Windows Easy Transfer Wizard, but unfortunatley I don't have an up to date backup of my profile.

So, do any of the microsoft guru's have a solution for this please?

A:Recovering user profile/settings from corrupted windows....

There is no reason to copy hal.dll to a new Windows 7 installation.

Wipe the HDD with KillDisk then install Windows 7.

Upon reaching desktop, allow Windows Updates in - www.update.microsoft.com

Then validate your Windows 7 OS - www.microsoft.com/genuine

Regards. . .

jcgriff2

`

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Around 4-5 years ago, I bought a HP computer, which I have never had any problems with other than a trojan that Norton took care of around a year ago. It is currently running on Windows XP Home Service Pack 2, and I believe it came installed with this.

Two days ago (December 22nd), I turned on my computer, and as normal I left it to load but when I returned, the computer had loaded up with the default HP desktop, with most of my desktop folders and applications gone (I guess as if I had loaded a new user profile), but most of my extremely old ones remained, for example one that I installed on December 29th 2005 remained. I did not check if any files were missing, but as my folders didn't appear on the desktop, I'd persume they were. I'm the only user of the computer, and thefore am the only one with a user profile.

After turning on my computer again, it loaded normally, with everything as it should be.

When I turned it on today (December 24th) the same happened, and I resolved it the same way, but it's beginning to worry me now, and making me think that sooner or later it will always start like this. I have backed up all my files, and should be able to afford a new computer by April, so I need it to last until then at least.

Thanks in advance for any help you can provide.
 

A:Windows XP Home SP2 Loading Default User Profile

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Answer Match 65.52%

I know this sounds like an easy fix, but I have a Asus Laptop that the profile service just stopped on. I have activated toe Administrator Account and that fails to login also. Have tried all the ways to load into Safe Mode but the laptop will not load into safe. Almost like the service is completly gone. I do not have to original disk. Any thoughts?? New to me.

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We have this image installed on about 7 laptops and they are all having the same issue. The issue is that, the user logs into the Win XP laptop which is on a domain, changes her desktop picture, changes her screen res and moves her desktop icon in different places. After the user logs off and logs back in the setting revert back to the default settings. I have checked the defalut user NT USER file and it is not .man. Does anyone have any ideas.

Thanks
 

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hello. for some reason, since about two weeks ago, every two times I power my laptop on, windows fails to load the my user profile and greets me with the temp user profile where I can't access my files and such. however, if I reboot after that it loads my user profile sucessfully. but if I reboot again It loads the temp profile. I scanned unsing My antivirus, and it turned up no bad results. I then tried a disk check, but it only was on for less then 5 seconds when it just said "the disk is clean." i'm not sure what to do now. any suggestions? it's really irritataing having to constantly reboot every time i turn my laptop on.
thanks.

A:Windows loads temp user profile on every two reboots

Hello Tailsy,

Have you recently renamed your user profile folder, or move your user profile to another location?

In the mean time, you might see if the tutorial below may be able to help with this error. Be sure to read all of it for all available options.

User Profile Error - Logged on with a Temporary Profile - Vista Forums

Hope this helps,
Shawn

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System is running XP Pro SP3.  I had just cleaned this system of malware which was causing dllhost.exe  to run multiple times and slow the system down to a crawl.  This is not the same machine as this one:  http://www.bleepingcomputer.com/forums/t/515354/dllhostexe-appears-in-task-manager-multiple-times-restarts-when-killed/  which Broni helped me with recently.
 
Everything was fine for a few weeks, then I got a call saying it would not install Adobe Reader update - access denied.  I corrected that and a couple days later, I get a call that it gives the message in the topic title on startup and runs extremely slow trying to access internet.  It would eventually say the site could not be accessed.  It was so bad, I was unable to remote in.
 
I bought it in, booted in safe mode, did a system restore - no change.  I did a Malwarebytes scan - it found nothing.  I ran an ESET Online Scan - it too found nothing.
 
I tried restoring the ntuser.dat from repair, ut that made no difference.  The user logs in as administrator, so I created another admin account to process the copy.
 
I am able to get on the Internet from my location by manually setting tcp/ip settings.
 
Any help getting this resolved would be greatly appreciated.
 
adaniel

A:Windows cannot load the user's profile - Incorrect function

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sysdm_userprofile_copy.mspx?mfr=true

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Answer Match 65.52%

I've been tampering with Windows 10, trying to determine what I can customize and what apps I can strip from it without getting in trouble, often this requires me to rebuild the user profile. The machine is on a Windows domain, so my typical process would involve deleting the profile from c:\users\<profilename> and then from the ProfileList in the registry, unfortunately, this doesn't seem to fully restore the trashed profile.

Windows 10 remembers something about that trashed profile, such as which apps were removed, and then that carries over when you try to login after deleting links to the old profile. I now the changes I made were user-centric since I can login with a profile I've not yet used and all the apps are in that profile.

tl;dr: Windows 10 is remembering things about old domain user profiles even after going through the standard process of rebuilding the profile. I need to figure out how to completely wipe the user profile and the app associations so it rebuilds more completely.
 

A:Properly re-building domain user profile in Windows 10?

You should be deleting the profile from System->Advanced System Settings->Advanced tab ->User Profile Settings rather than the way you listed.

*Edit* Clarified how to access the screen.
 

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Answer Match 65.52%

I have a domain user who's machine keeps creating a new profile named username.domain name (example: joan smith.ABC ) when she logs in.

I tried deleting the new profile (joan smith.ABC) but when she logged in again it created the file again. It doesn't want to look at the old profile (joan smith).

I tried copying her desktop, favorites, and documents to the new profile, deleting the old one and remaining the new one just her username but it created another new one.
 

A:Solved: Windows XP creates a new user profile on login.

Found this on another board and it seems to have fixed it.

Login as administrator. When your creating a new profile because an old one is corrupt, rename the old profile to userbackup (or whatever) to a backup location. Then delete every profile for that user on the computer. Have the user log back in log back out. This will create their new profile location in My Documents and Settings. According to Microsoft you can import the whole folder that you backed up into the new profile except for three files:

• Ntuser.dat
• Ntuser.dat.log
• Ntuser.ini

Make sure these files are not copied to the new profile or you will have the same corrupt profile problem again.

Additionally to clear up any misconceptions about how the user profile creation works read the following...

1. User logs in.
2. A new folder for their profile is created based on their login name.
3. That user's SID (Security ID; unique to that users account) is recorded in the registry, along with the path of where that users profile is stored.
4. If the users profile for example, USER, is already taken it will create USER.DOMAIN, where domain is the domain you are connected to.
5. If USER.DOMAIN is already being used, it will create a new profile called USER.DOMAIN.000 and so on.
It is important to check the registry path for that user also after you have changed recreated their profile so that it is pointing to the right place, as sometimes this does not change when they login and a new profile is created... Read more

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Answer Match 65.52%

Dear forums,
Yesterday, my laptop shut down due to lack of power during Windows startup. This event messed up what appears to be my User Profile. Link to the administrative events: View image: user profile service
Symptoms:
- all my custom windows settings are gone
- the start menu is empty with no icons whatsoever
- the system default font has changed


I tried to follow these instructions by Brink: User Profile Service failed the sign-in - Fix in Windows 8
but the problem is, I dont see any .bak keys in the folders he mentioned. Plus, I don't get any errors like "User Profile Service failed the sign-in" per se, so I'm quite hesitant to apply this fix to my problem.
My configuration: Windows 8.1, 64Bit
Laptop: Asus G74sx


Perhaps you have some ideas ? I'm quite desperate by now
Regards,
Jan

A:Windows User Profile messed up after laptop shutdown

Hello Jan, and welcome to Eight Forums.

If you like, you might see if doing a system restore using a restore point dated before this happened may be able to sort it for you.

System Restore - How to Do in Windows 8

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Answer Match 65.52%

Hi all,

I am hoping someone has an answer for this one. I have a laptop that I have been messing with for a week now and I still can't get windows to load properly. I have tried start-up repair, fixboot, fix mbr several times with no luck. Each time it said it completed the task and was successful. No error messages, safe mode did not load, last known good also did nothing. The windows logo comes up and then just sits there.

I took the hard drive out and connected it to my computer via USB. I can see the drive and access all the folders except the main user profile. When I try to open that folder the drive just spins away and never opens the folder. I waited 15 minutes and it never opened. Is there anything else I can do from my computer to open that folder? I am just hoping to get the pictures and documents off of it. Can this folder be causing windows not to load? I am not getting any error messages at any time.

Thanks for your help

A:corrupt user profile preventing windows from loading?

I would burn a Parted Magic (older is free) to a cd and boot to it. Rescue your files first of all.

Not sure whether a user profile problem would cause the windows substructure not to load, I wouldn't think so. Another thing you can try at F8 is VGA drivers.

It could be that hard drive problems are causing both the user profile problem and the boot problem. In parted magic you can use GSmart to read the SMART attrubutes. Look for ## 5 and 196-199 in particular, and then do a Long self-test on the drive.

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Answer Match 65.52%

Dear forums,

Yesterday, my laptop shut down due to lack of power during Windows startup. This event messed up what appears to be my User Profile. Link to the administrative events: View image: user profile service

Symptoms:
- all my custom windows settings are gone
- the start menu is empty with no icons whatsoever
- the system default font has changed


I tried to follow these instructions by Brink: User Profile Service failed the sign-in - Fix in Windows 8

but the problem is, I dont see any .bak keys in the folders he mentioned. Plus, I don't get any errors like "User Profile Service failed the sign-in" per se, so I'm quite hesitant to apply this fix to my problem.

My configuration: Windows 8.1, 64Bit
Laptop: Asus G74sx


Perhaps you have some ideas ? I'm quite desperate by now

Regards,

Jan

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Answer Match 65.52%

Hello,
I have windows 7 ultimate and think my registry has been damaged. I was on my computer and there were some windows updates that were going to be updated. I hit the postpone button and then my mouse wasn't working. So I hit the restart button and I saw some message on the Windows 7 welcome screen say some about the registry. When Windows loaded, quite a few of my icons were gone and files that I had downloaded within the last day or so. When I go to start the menu is completely blank aside from all programs

I've tried the following.
Last known good configuration
log into safe mode (no difference)
uninstall the Windows updates (no difference)
System restore wasn't enabled

Any feedback would be greatly appreciated!
Brian

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Answer Match 65.52%

Hi,

My other computer which uses Windows XP Home (SP3) has a persistant problem.


THE PROBLEM
Everything was fine one day. The next day I turn on the computer, it boots up fine to the screen where you choose which user profile you want to use. I click on my profile and it says "loading personal settings" and tries to load the desktop, I see the desktop for about half a second (it doesn't fully load the desktop, can't click icons or anything) then the computer reboots itself. If I don't do anything to interrupt it, it will go back to the screen to select user profile.

There are three user profiles, all have administrator status, and the problem happens with each of the profiles. It doesn't matter which profile I click on, it tries to load that profile but reboots itself before it gets to the desktop.

WHAT I'VE TRIED
I pressed F8 during boot up and got to the menu where you can select the options like Safe Mode, Use Last Known Good Configuration, etc.

First I tried just Safe Mode, and it does the same thing, reboots before getting to desktop. Then tried that last known good configuration, and same thing again.

After that, I chose the option to disable automatic restart. It booted up to the profile selection screen, and clicked a profile. Instead of rebooting, it went to a blue screen saying windows had a critical system error and it said something about the suspected bad file is beep.sys

That's where it stands, since I didn't know what to do... Read more

A:Windows Reboots itself after choosing a User Profile, no desktop

I am having the same issues on my friends computer. He asked me to solve it, but I am stumped. I can't figure out what I can accomplish if I can't even get into a profile (in normal or safe mode). Any ideas?

3 more replies
Answer Match 65.52%

Hi Guys,

Just attempted to login to my laptop and was faced with this error when entering password.

Any idea how this can be solved ?

Thanks in advance.

Widowmaker

A:windows 7 the user profile service failed the logon

Hi MS suggest some methods here You receive a "The User Profile Service failed the logon? error message

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Answer Match 65.52%

Out of about 20 computers at work, we have one that the User accounts profile randomly gets lost.  When he logs in, there is an error with his profile.  It will only log into a temp profile.
 
I found out how to fix the profile.  (this):
 
User accounts profile randomly lost in windows 7
I have multiple user accounts in windows 7.  All users use the account throughout the day. At least every other day I get one of the account profiles lost. The user logs on and gets this popup message:
Your user profile was not loaded correctly! You have been logged on with a temporary profile.
That user will not be able to log into his profile until I go into the registry as an administrator and change the ProfileList. Here is what I need to do:
 
Using regedit Navigate to:  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\
Find the GUID folder that is the profile. (there is a duplicate folder with a .bak appended)
Delete the profile and rename the old profile by removing the .bak.
Reboot the PC and the user profile works again.
 
I have to do this quite often and it’s not just one user account. It’s even happened to the administrator account and I know the users couldn’t have messed with that account.
I would appreciate any help.  If I can’t find a solution I am going to create a service to run to look for the .bak and remove it. But I don’t l... Read more

A:User accounts profile randomly lost in windows 7

No update or fix that I am aware.  Normally if I have a user that is consistently getting a temporary profile I recreate their profile.
Restart the computer.
Log in with an account that has administrative access.
Rename the user’s profile, C:\Users\%UserName%, with a .OLD extension.
Run REGEDIT.
Browse to: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Profielist
You will want to be looking at the longer entries.
Verify the correct entry by looking at the ProfileImagePath value
Delete the key that contains the user’s ProfileImagePath
Reboot the machine.
Have the user log in, a new profile will be created.
Copy user’s data, (Desktop, Favorites, My Documents, etc.) from the profile you renamed in step 3.
When I have recreated the profile I have not had the user return with the Temporary Profile issue.

4 more replies
Answer Match 65.52%

started my PC up as normal.. after about 20mins, i heard some clicks comming from within my comp case, when a click occurs, its like bad lag, everything freezes up for a bit, then goes back to normal.. it started getting pretty bad, so i restarted my PC and then it went to C: CHKDSK thing, it did its thing, and i guess it found some bad clusters, (went to fast for me to read)..
it started the windows account page (where u can log onto each user profile) and a window poped up..
"Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile. If this problem persists, contact your network administrator.

DETAIL - Error performing inpage operation. "

So it logs me on to a temporary profile, all changes and saves on this temp profile will be lost everytime i log out..

thanks

any ideas as to what the heck is goin on?? first time i had this problem..
 

A:Solved: Cant log into windows normaly! User Profile Corrupt?

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Answer Match 65.52%

I can't figure this out. Printing's been working fine up until about a week ago. Suddenly I'm unable to print out of chrome. Whenever I try to print I get an error that says "Printer not Installed" in the browser. I disable the "print preview" chrome has recently implemented but that doesn't work. I reinstall Chrome to no avail. I try to print in Firefox and get a different error... "An Error Occurred while Printing." I do some research and then realize I can't print out of Acrobat Pro. My print settings dialog in Acrobat is unlike any I've ever seen and no options work. I can't change the paper size or access the printer settings from the Acrobat Print Dialog.

Steps I've taken so far:
Reinstalled the printer
Restarted Print Spooler
Deleted the Port
Reinstalled Printer again with new drivers
Successfully Printed Test Pages after each of these steps. Still could not print out of other programs.
Successfully Printed out of MS Word

I logged in under a different user and was able to print out of firefox.

Any ideas?

A:Printing suddenly not working in Windows 7 in user profile.

Hi -What happens if you simply use Internet Explorer instead of Chrome or Firefox browsers ??I always use print preview with I.E. as this is printer program enabled, not Operating System and have no problems on XP or Windows7 units. Also are you using the Admin account ??What make and model of Printer and Computer please -

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I setup and shipped a new Wndows 10 configured desktop/workstation to a professional who is replacing a failed workstation in a small office that has an existing Exchange server setup and their own website/domain [the email accounts are on the domain]. This workstation [Windows 10 Pro x64] has Office Home & Business 2010 freshly setup on it. From reading, declined to touch Outlook before the customer gets it and puts on the LAN internally. There have been obviously a lot of issues just getting the initial Profile setup right: the icon/applet might be missing from the Control Panel altogether, registry keys can be missing or invalid, Outlook may start in Safe Mode unexpectedly. etc. This thread is an example of such diseases and some cures, as of 3 yrs back: http://answers.microsoft.com/en-us/o...d-332bf1cd90de

Some of you have been through this and know the ropes. Please point me to a link or something that does the best job of explaining how to do this AT THIS TIME [given all the updates etc to this date] 1] if Control Panel entry is RIGHT, and 2] what to do if that "recommended" approach fails.
I thank you SO MUCH in advance. These poor folks have been through a lot and I want to get them started clean on this try

P.S./edit: is it necessary to first setup "Outlook" as the default Email app in "Settings" ?

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