Tech Problem Aggregator

My Genuine activation issue although I have a genuine license

Q: My Genuine activation issue although I have a genuine license

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PPKRR-8J7T4-TJHTH
Windows Product Key Hash: 2Xg0gGJgLddefMxQtBCLuEuvT3c=
Windows Product ID: 00346-OEM-8992752-50008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {33345A0B-6018-40FA-982B-D9A396DFB0D1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{33345A0B-6018-40FA-982B-D9A396DFB0D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TJHTH</PKey><PID>00346-OEM-8992752-50008</PID><PIDType>2</PIDType><SID>S-1-5-21-3192593349-3276417276-1399814957</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dm1 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20100915000000.000000+000</Date></BIOS><HWID>B5490C00018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: bde0d4a5-2f2a-4bff-9d75-4a497d2d0019
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00346-00178-927-550008-02-1033-7600.0000-2492009
Installation ID: 015460273374883316930125063953989572926144948351622016
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: TJHTH
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 3
Trusted time: 1/18/2015 9:22:08 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAAAAQABAAEAAAACAAAAAgABAAEAJJRKYHLz7hai0epFIO0ecHwOGHk=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP 148B
FACP HP 148B
HPET HP 148B
BOOT HP 148B
MCFG HP 148B
SLIC HPQOEM SLIC-MPC
SSDT AMD POWERNOW

A: My Genuine activation issue although I have a genuine license

Interesting.
The error message
Notification Reason: 0xC004F063.
...is a pretty specific one, and almost always means that the machine has been reinstalled using media other than the manufacturer's Recovery media, while still using the manufacturer's OEM_SLP Key instead of the COA Key.

For what version and edition of Windows is the machine licensed - according to the COA sticker on the case (or inside the battery compartment)

3 more replies
Answer Match 103.74%

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YBTH4-RJ2D8-QMBDY
Windows Product Key Hash: 9tjY9FViE9tjLsRlUh4TBgP2qvE=
Windows Product ID: 00346-OEM-8925137-06811
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {B3C3534D-3E3F-4D59-BF65-C720A35265A2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_... Read more

A:My genuine or activation issue

What is the issue you're having?

6 more replies
Answer Match 103.74%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Validation unsupported OS
Validation Code: 6
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-C97JM-9MPGT-3V66T
Windows Product Key Hash: gmNDbvZQji7KOiUWbAAATBm+IY8=
Windows Product ID: 00330-80000-00000-AA151
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: N/A, hr=0x8007007a
ID: {5647CCC0-5BC4-40A4-84E3-C679C0D165B8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 10 Pro
Architecture: 0x00000000
Build lab: 10586.th2_release_sec.151104-1948
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 111 Unsupported OS
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics:

Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Bro... Read more

More replies
Answer Match 103.74%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {CEC73F1C-DBAA-407A-BB8A-5948EE38B2C9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Dat... Read more

A:my genuine or activation issue

The installation is counterfeit.
You have an AXIOO motherboard - but the Product Key is from an ACER computer.

As far as I can tell, AXIOO computers are designed and built as vehicles for Starter Edition, and not Ultimate.

You need to reformat and reinstall using genuine media and Key.

1 more replies
Answer Match 103.74%

Code:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {0BBB14E2-A6B3-4107-BD28-ACED7ECDF96C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-... Read more

A:My genuine or activation issue

You have an OEM_SLP Key from a Dell machine installed onto a retail motherboard - this can never be legally activated.


You need to reformat and reinstall using genuine media and Key.

1 more replies
Answer Match 103.74%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MYV9H-RHYKF-HQKT4
Windows Product Key Hash: WTOocdtMeAWxig6u6H4WYJlB268=
Windows Product ID: 00371-OEM-9046466-25338
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {4DF9E6BB-07B3-4A2F-B05B-1D80742B2989}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr.160516-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-... Read more

A:My Genuine and Activation Issue

Hi Iain,
Please run KB971033,
It should clear those file mis-matches, and you should be good to go.

Roy

1 more replies
Answer Match 103.74%

Diagnostic Report (1.9.0027.0):

Code:

-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {2214C35C-8285-4A6E-8600-933E5848D918}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130505-1534
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

... Read more

A:My Genuine Or Activation Issue

My first question is, where did you get your copy of windows7 from? Your report shows you are running windows 7 ultimate OEM, but microsoft has never released the Ultimate version as an OEM product. Did you purchase this from ebay per chance??

1 more replies
Answer Match 103.74%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {25565C9F-1039-49BB-B894-EC4D7E9CBC5B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-8... Read more

A:My genuine or activation issue

Interesting report, that.
A SLIC table is present - but MGADiag reports teh Windows marker as missing, rather than damaged. The table is also reporting the wrong SLIC version.
The installation is counterfeit.

You need to reformat and reinstall using legitimate media and a legitimate Key

9 more replies
Answer Match 103.74%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {1F0025DA-C796-481F-B0BF-A9BDB0A44076}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150202-1526
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-8... Read more

A:my genuine and activation issue

Im not an expert at figuring out Windows activation problems but my guess wold be that you have a non genuine key a google search of your product key ("Q6MMK-KYK6X-VKM6G") turned up 12,400 results

2 more replies
Answer Match 103.74%

Hi all,

I followed the instructions about this issue and I'm posting the results of the scan below:

I appreciate any help to get rid of the annoying message that I've started receiving. I believe that this should be the product of the installation of a new SSD drive and a rebuilding of the existing HDD.


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6BY8G-92TT9-98TQ9
Windows Product Key Hash: vCh3dQZHYfH4KVwdXWoJ/NaxAMA=
Windows Product ID: 00359-OEM-8703111-09631
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {32EA2D31-31A1-47A9-8340-67F0BFE00B7D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExe... Read more

A:My Genuine or activation issue

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

4 more replies
Answer Match 103.74%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PXFGV-GVQFB-JTYXH
Windows Product Key Hash: Ps90c5vxFCVO41H3PUmhw1C8qao=
Windows Product ID: 00371-OEM-9044112-23994
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {33489402-52EF-403E-B2F2-F1242247592F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130318-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-8007000... Read more

A:MY Genuine or Activation Issue

Code:
License Status: Initial grace period
Time remaining: 43020 minute(s) (29 day(s))
Not yet activated. Activate it:
Activate Windows 7 Online

1 more replies
Answer Match 103.74%

Please help me activate my window or remove genuine notification..



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {548A8A30-1394-4380-AAB1-1EDF0C52AED8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130318-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagn... Read more

A:My genuine or activation issue

You can fix this quiet easily by buying a genuine copy of Windows.

5 more replies
Answer Match 102.9%

This has been going on for a while now, I even procured a new key to try but no luck. Can I / Should I attempt a Windows repair from disc?

Diagnostic and SFC scan data attached. SFC scan console out:






Quote:
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FMYYB-H32CQ-DHCCX
Windows Product Key Hash: DBweJPBDoI5GKrF9yNLKptZTUjk=
Windows Product ID: 00426-069-5327963-86417
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9F621E22-5B92-448C-A12B-4108A50B1DB9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002... Read more

A:Windows activation issue / not genuine

Hi notsofst and welcome,


The key you are using is an MSDN Retail key which is showing as blocked. You really shouldnt be using this key unless obtained from your company or educational institute. Can I please enquire how you obtained the key?

Cheers

Dave

9 more replies
Answer Match 102.9%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-R38TQ-RV8M9-WWTCY
Windows Product Key Hash: imKjAvpNIp2sNTp3Q64egK5kR0E=
Windows Product ID: 00346-OEM-8992752-50258
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.002
ID: {A847F47B-9BB4-4136-8D5B-7418DD9B5F02}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130104-1435
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040... Read more

A:Windows Genuine and Activation Issue

Hello ganeshssk and welcome to the forums

Try changing your product key to the one found on the COA sticker on your case then activating by phone

Credit to Noel for the solution

Tom

9 more replies
Answer Match 102.9%

Background information:

I have an old laptop that came with Windows 7 Home Premium 32-bit. My laptop had a ton of junk on it. So I decided to do a factory reset and start all over. This was about a month ago.

The sticker on the bottom of the laptop was no longer readable. I used a Key Finder program to grab the Windows key.

I received no Windows installation disc with the laptop. I downloaded the Windows 7 Home Premium 32-bit ISO from digitalrivercontent.

I installed Windows. Everything was fine until yesterday. I had shut off my computer so Windows updates would install. I rebooted my laptop and got the following error message:

Error Code 0xC004F063
The software licensing service reported that the computer BIOS is missing a required license.

In the lower right-hand corner of my monitor is the message:
Windows 7
Build 7601
This copy of Windows is not genuine

I searched Google and read the forums to find out how to resolve the issue. I was quite surprised to read on the forum how it is assumed that the Windows software must be an illegal copy or that the user must have entered the wrong key. Those are very bold and erroneous assumptions to make. While it may be true I got my copy of Windows from Microsoft's digitalrivercontent website, I purchased a Windows key when I bought my laptop, I did not receive a Windows installation disc with my laptop, and no one informed me that if I did a factory reset that I would have to buy Windows all over again. I should be able to ... Read more

A:Windows Genuine and Activation Issue

Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.

OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on computers from that Manufacturer. It also checks for the existence of proper matching licenses in the OS itself. Once it sees both, it self-activates every time the machine is rebooted.

COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. This key is for use if the OEM SLP self-activation stops working for whatever reason.

The Key in your report is the OEM_SLP Key - which requires that it be installed using the Recovery media.

You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment), using the Change Product Key link at the bottom of the System properties page.
You may need to activate by phone.

9 more replies
Answer Match 102.9%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85838
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {6128F457-4BC5-474B-84AC-3BDCD539AF3E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-23... Read more

A:Windows Genuine and Activation Issue

What is the problem ?

8 more replies
Answer Match 102.9%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-3T4DC-8CCY8-P23KW
Windows Product Key Hash: qIzu42tvV2xwFGlQVG9xl8TlUDc=
Windows Product ID: 00426-OEM-9425627-90695
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {CC6E4791-E325-4F77-881E-16492436E4BC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1... Read more

A:Windows Genuine and Activation Issue

Hello and welcome Chris mate I think you might have a pup there.
Now if you use this and still cannot get it activated it almost sure that it is non genuine
Clean Reinstall - Factory OEM Windows 7

I have to advise you that if you have the activation for a set version of Windows trying to download a "higher" version ie Ultimate when you have the code for Home or Professional you will get only grief - see my pic

2 more replies
Answer Match 102.9%

Last week started getting popup that my win 7 is not genuine.
Also having windows updates failing since 3 months ago.
Not sure if they are related issues.
Noticed that the Product ID on the MGAD report is not the came as the COA on the computer sticker.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1F11CC70-3FAC-40AB-8185-7889762FC6A2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->... Read more

A:Another computer Genuine activation issue

after 3 tries I finally got iata_enu to install!!!

9 more replies
Answer Match 102.9%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4DWY4-7KQJY-QBRW3
Windows Product Key Hash: obcKvfm5uKcDtDB75vaHXJK51fg=
Windows Product ID: 00359-OEM-8683064-16743
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {31F45B1F-4EBF-4C5A-A912-9BB58EACD1E6}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF... Read more

A:Windows Genuine and Activation Issue

Quote:
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012


This is always an awkward one to diagnose
Let's start with the basics...


Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

Upload the CBS.log file (compressed, please!) to your reply - also post a new MGADiag report.

1 more replies
Answer Match 102.9%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-RVCV2-*****-77449
Windows Product Key Hash: CeFpjiK42kC3UE4nZ4RjJH3CF10=
Windows Product ID: 00371-OEM-9304005-78648
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {0A8F2BFB-5B25-4222-899A-9E0D15674303}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_02... Read more

A:Windows Genuine and Activation Issue

Here someone has exacte the same files tempred, but that post is from 2011 - And not solved.

7 more replies
Answer Match 102.9%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B41088A0-CE82-452E-99C9-5C94FC90E9AF}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80... Read more

A:Windows non-genuine and activation issue

The installation is showing signs of having been hacked by installation of RemoveWAT.



Download WATFix - make sure that you UNTICK the box for the 'download manager, and click on the link on the left of the page, not the big shiny button on the right (which is an ad for the download manager!!) - and use that - extraxt the .exe file, and run it, then reboot.

Post back with another MGADiag report, and we'll then see what we can do.

1 more replies
Answer Match 102.06%

I have a MSDNAA account where I downloaded my copy of Windows 7 Pro, so its genuine, but when my computer is idle for sometime, in the lower right corner of the screen, sometimes appears the "not genuine" text with "evaluation copy etc etc". I go to Control Panel - System, then windows activates itself again, turning genuine again. This happened two times, yesterday and today. Is this a bug or what?

A:Windows 7 pro activation - genuine / not genuine

To help us troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.  Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.  Thank you!Carey Frisch

4 more replies
Answer Match 100.38%

Windows Genuine and Activation Issue Posting Instructions






   Information
This is a set of posting instructions to use so that you can get better help here at SevenForums.com when you have a Windows non-genuine and/or activation issue.






Here's How:

1. Click on either of the Download buttons below to download the MGADiag Tool from Microsoft.
2. Save the MGADiag.exe file to your desktop and run it.

3. If prompted, click on Run and Yes (UAC).

4. Click on the Continue button. (see screenshot below)
5. When the report is finished, click on the Copy button. (see screenshot below)
NOTE: Often, when clicking the Copy button, you may get an error message. Just ignore the error. All it means is that the backup copies of certain files couldn't be saved to disk (in the root directory). The Copy process will still work, and pasting to your post will still function as expected.
6. Right click on a empty area in your post here at Seven Forums, and click on Paste to place a copy of the MGADiag report into your post.
NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. In your post, select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)
8. Add any additional details you like about your issue before or after the code wrapped MGADiag report... Read more

A:Windows Genuine and Activation Issue Posting Instructions

Please DO NOT forget Step 7 to enclose the resultant report in a code box as this makes it easier for us to read, especially when we refer backwards and forwards to it from any subsequent replies in your thread. I've had to add the code tags to a few reports lately because of this.

1 more replies
Answer Match 99.54%

started getting this error about a month ago. followed microsoft directions and purchased new key but still getting error.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PTHW2-QYR49-7C96V
Windows Product Key Hash: XhCPIMUe8AVsU/CCpBmKNcD3f+E=
Windows Product ID: 00371-851-1614754-85869
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {EE701B21-8F78-4AF7-8FCB-D8DEF864A71E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 0... Read more

A:windows genuine activation issue error code 0x8004fe21

There's no problem showing in your report - Windows is properly activated and was validated on 14th August.

Are you still seeing the notification?

3 more replies
Answer Match 94.08%

My HP Pavilion dv6 laptop suddenly has decided Windows is not Genuine. I put in the number on the bottom of the laptop and it says it is verified and good. But then after a while it goes back to saying it is not Genuine. I am out of the country at the moment, and I need to fix this in the meantime. I do Slui 3 and fix it, because if I try to go online to do this it won't finish it up, it just sits there loading. I haven't had issues with this laptop at all otherwise. Been using it for years. Bought it brand new. I do have virus protection but I am beginning to wonder if this is a virus? Or something like that? You would think that after entering the right number and getting the yes this is valid that it would be fine?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RQ67M-QBW28-DVYVM
Windows Product Key Hash: QTqVTw6tsH0jceCOnEVTVh/X3yQ=
Windows Product ID: 00359-OEM-9823562-67984
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {038B46C1-8A48-4319-87D0-748C6733406A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID... Read more

A:Windows Genuine Issue, It says Genuine then say it is not, over & over

What AV are you using?
Please disable real-time scanning/protection and reboot

If the notification has disappeared, re-enable real-time scanning and reboot again

If the notification is still present, first check whether the real-time scanning is still switched off If so, then re-enable it and post the result. If it's turned itself back on then tell me or try again using a different disable option.
Post back with the results

3 more replies
Answer Match 88.2%

Hello, I am looking to upgrade my laptop from XP to Windows 7. Can anyone tell me the best place I can buy a key for cheap? I am looking for Home Premium, Professional, or Ultimate, and I really don't care which one. I would like to do a fresh install not an "upgrade", though my computer is currently running a windows product as we speak. Hopefully the place I buy the key from will also have the software available for download. I have heard people mention finding licenses for $30-$40 before. Thank you all in advance for any help you can give me.

A:Best Place to buy Genuine Windows 7 license?

The only place is a legitimate seller such as ---http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=4622&name=Windows_7&srkey=windows%207%20operating%20system

If you have been told that you can get one for $30.00 -- run for the hills - they are fake.

Windows 7, Windows 7 Home, Windows 7 Professional, Windows 7 Ultimate at TigerDirect.com

5 more replies
Answer Match 88.2%

Heard people are having problems with this one. I have the window xp cd but I think it not real. Would a repair fix this problem?
 

A:Genuine Windows License Problem

Probably not, you will have to go out and purchase a legal version of Windows. That is the only fix and it is going to get worse.
 

2 more replies
Answer Match 87.36%

Hi,

I recently set up window on my computer and it has been fine for months.
However, when I boot up all of a sudden this message comes up saying that my copy of windows is not genuine and it is not validated.

I just select cancel and the computer boots up fine.also there is now in the taskbar a small icon like a blue star saying that windows needs to be validated and i may be a victim of software fraud.

My friend set up the computer with his copy of windows.is this a problem and will it effect my computer and files or can i just ignore it and put it down to a bit of a annoyance.

Any help greatly appreciated.thanks.dougal (scotland)

A:PURCHASE A GENUINE WINDOWS LICENSE!is it important??

Get a valid license ... Until you do, you'll be unablle to get all the security updates that are released.

Plus, it's theft.

1 more replies
Answer Match 86.52%

Update:

I just made a clean install of a Home Premium English and used the microsoft product key on the sticker attached at the bottom of my laptop, and now it is already activated and all updates are working.

Hi all!

Forgive me if I posted at different folder or reposted same problem.

Just recently I purchased a Dell XPS 17 with Korean OS valid license (I guessed it's OEM). I asked the seller to change the system language to English. When I got home I update the system and to my surprise, I got the notification "Not Genuine". I went back to seller, he said that Microsoft can only recognize the system in Korean setting and since I changed it to English, hence it's fake.

My question would be, is there a way to have my ENglish setting be legally recognized by Microsoft? I am willing to pay additional fee for conversion, but my seller here in Korea can not speak in English well and so he just said I have to buy another English OS. I don't want to jsut throw my OEM Korean license away, I paid for this. Anyone has an idea?

Thank you so much in advance. Also, please do not get mad at me or shout at me if I have done wrong or violated some rules when posting.

A:Korean OS license convert to English but recognized as not genuine

  
Quote: Originally Posted by cab86074


Hi all!

Forgive me if I posted at different folder or reposted same problem.

Just recently I purchased a Dell XPS 17 with Korean OS valid license (I guessed it's OEM). I asked the seller to change the system language to English. When I got home I update the system and to my surprise, I got the notification "Not Genuine". I went back to seller, he said that Microsoft can only recognize the system in Korean setting and since I changed it to English, hence it's fake.

My question would be, is there a way to have my ENglish setting be legally recognized by Microsoft? I am willing to pay additional fee for conversion, but my seller here in Korea can not speak in English well and so he just said I have to buy another English OS. I don't want to jsut throw my OEM Korean license away, I paid for this. Anyone has an idea?

Thank you so much in advance. Also, please do not get mad at me or shout at me if I have done wrong or violated some rules when posting.



Welcome to the windows 7 forums.

Who did you buy the Dell from? The license for the oem Korean is limited to the machine that it was installed on. The OEM license is not upgradeable to English so that means that you will have to purchase a full version of Windows English, if that is what you want.

Rich

9 more replies
Answer Match 86.52%

I'm using Windows 7 Ultimate 64 bit and it was genuine for over a year and suddenly it is not genuine.

When I try activating with my key it said that the BIOS is missing a license.

Does anyone know why this is?

Thanks.

A:Windows no longer genuine, BIOS missing license

Welcome to our forum Alex.

Completing these two tutorials by Brink will help us help you.

System Info - See Your System Specs

Windows Genuine and Activation Issue Posting Instructions

2 more replies
Answer Match 86.52%

I'm using Windows 7 Ultimate 64 bit and it was genuine for over a year and suddenly it is not genuine.

When I try activating with my key it said that the BIOS is missing a license.

Does anyone know why this is?

Thanks.

A:Windows no longer genuine, BIOS missing license

Welcome to our forum Alex.

Completing these two tutorials by Brink will help us help you.

System Info - See Your System Specs

Windows Genuine and Activation Issue Posting Instructions

2 more replies
Answer Match 86.52%

I have genuine windows 7 license installed on HDD 1TB, I bought a new HDD 2TB. So I want to move windows 7 license to the new HDD.

More replies
Answer Match 85.68%

I bought an XP SP3 disk from Microsoft Store. When I installed it, it worked fine. As you may know SP3 does not require any Product Key. However after I installed around 24 updates from Windows Update I re-booted my PC. Now every time I start my PC amessege comes up saying "You may be a victim of Software Counterfite". I know this is because it dosn't pass some Genuine Authentication pass but I know it's legal.Does anybody know what the problem is?
 

A:Windows Xp Genuine Activation

9 more replies
Answer Match 85.68%

Hi! I appreciate any advice you can give me. My computer is telling me I have to activate the "Genuine Microsoft Windows", and that I need to find a code, or "key" on the back of my windows cd. The problem is, my computer is second hand, and windows xp was already installed on it. I have no way to get ahold of the people I bought it from. Help!
Thanks.
 

A:Genuine Windows activation

Often the Key is on a sticker attached to case of the computer.
If it is not, and you cannot contact the person who sold it to you, you will have to purchase a new copy of the OS.
 

1 more replies
Answer Match 85.68%

I've had this computer for quite some time, I got everything legit. Yesterday evening it starts telling me that my copy isn't genuine. I've looked through some threads here and I can't find anything similar to my situation.

I had some problems not long ago, and I reinstalled Windows on the same machine with the same key. Up until yesterday, it has worked fine. Today, I've tried using the same key and it gives me the error code 0xC004F063


Here's the MGA Diag;



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-*****
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {4E99CB97-044C-4E50-88ED-AFF2CE1ED285}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002 ... Read more

A:Windows Activation says not genuine when it actually is

Hello ToiletNinja,

From your report, you are using the SLP volume license key number instead of the product key number on the COA sticker. See OPTION ONE in the tutorial below, enter that key number instead, and try activating again.

Product Key Number for Windows 7 - Find and See

Hope this helps,
Shawn

3 more replies
Answer Match 85.68%

Hi,

A friend has a system running XP and has been hit with the WGA and it turns out he has a pirate copy. I now run Vista so he can have my key, how can i extract it from the registy and replace it with my genuine one. Basically i cant be bothered to back it up and reinstall.

Thanks
 

A:Windows Genuine Activation

16 more replies
Answer Match 85.68%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-*****-*****-QYBBT
Windows Product Key Hash: aDi6d85CQcXZuM4qByr5HJHOwss=
Windows Product ID: 55041-034-4752467-86333
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {5184754A-9701-46D0-B9C5-EA7DFEA71B08}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D... Read more

A:windows genuine activation

Is this correct?

You are trying to run Windows 7 Pro on a Parrell Mac bios dated 2007 computer with a Microsoft
Windows License Type: Volume MAK

Amazon.com: Parallels Desktop 9 for Mac

2 more replies
Answer Match 85.68%

Hi, First time poster here. I am just recently having issues with my computer saying windows it not genuine. I found this forum through another thread of a person who had basically the exact same issues as I did here: Windows Genuine and Activation Issue

I too bought this PC originally from best buy or some place, and it came with no windows CD or anything. I went 2 years without formatting, finally I got sick of it and when I installed my new SSD I finally had to do it. The best advice I found was doing the same as OP, downloading the copy of windows from digital rivers and entering in my windows key(which I had lost as well but recovered using one of the software tools).

I installed windows about 4-5 weeks ago, I have rebooted many times since and only in the last day did it start giving me this same windows it not genuine error. Upon trying to validate my key it will error out, and I get the same

code:
0xc004F063
the software licensing service reported that the computer BIOS is missing a required license

How can I take this key from the side of my computer case and make windows genuine again? Someone in another post I found said something about a command "wmic bios get serialnumber" and thats the same exact number that comes up thats on the side of my case. Is this the right one, or should I be looking inside the case for ANOTHER key that fits the windows key length? The key off the side of my machine is only about 10 digits and I am un sure ... Read more

A:Windows not Genuine, Validating gives error 0xc004F063 Bios license

Sorry for posting in haste without taking the time to properly look over everything. I found ANOTHER sticker which had the proper key further back on my computer base that was listed as win7 home premium OA HP with a totally different windows key which I just entered via the system change product key and it authenticated as genuine. Big thank you to this community for the knowledge that was already right in front of my face!

For others having this issue, Hopefully your sticker is still intact and readable. If you are getting this same issue, Just find the sticker on your computer or laptop(apparently laptop fades WAY quicker if not covered up by something to make it more long lasting) and enter the OA key that looks exactly like windows key into the change product key option on System.

1 more replies
Answer Match 84.42%

Hi,

Last few days my computer has been extremely slow on startup. Boots up fine, then takes 10 minutes where it will take commands from my mouse but won't actually load anything and then later on will go back to normal-ish speed (I think it's a bit more spiky but could just be me). Yesterday I noticed a message pop up on bottom right hand corner of my desktop telling me that my windows copy wasn't genuine build 7601. I know for a fact my windows licence is genuine as I bought it off ebuyer when I built this computer a couple years ago. I've run AVG, Malwarebytes, Spybot S & D and SuperAntiSpyware to try and get rid of the main virus. The only thing i've achieved is that the message is gone but startup is still slow.

Any help is much appreciated! My paste from MGAdiag is below.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WMBBV-JJTXH-8GVW2
Windows Product Key Hash: GM66yrXgVgyKmqwBZs0NQJqkJOg=
Windows Product ID: 00371-OEM-9045442-51296
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {97199D31-3076-4F21-A05B-6F814FCA0B25}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.1... Read more

A:Windows 7 Build 7601 License not genuine - extremely slow on startup

There is no obvious error in your report - Windows shows as being genuine and activated.
There are a couple of really nasty pieces of work around at the moment, which many AVs have problems getting rid of.
I suggest downloading Windows Defender Offline and creating the boot disk or USB stick, and running that - see if it finds anything.
What is Windows Defender Offline? - Windows Help

4 more replies
Answer Match 84.42%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {92A4A1C1-0BD2-4D87-A8B8-350AED3FC1CB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2... Read more

A:Windows genuine and activation problem

Who repaired the laptop?
The SLIC table is missing from the BIOS - which means that the OEM_SLP Key in use cannot self-activate as it should.

You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment), using the Change Product Key link at the bottom of the System properties page.
You may need to activate by phone.

1 more replies
Answer Match 84.42%

Hey everybody,
I've had this Alienware for a couple of years now, obviously with a genuine OEM version of Win 7 X64 installed on it but I suddenly started getting popups that my version wasn't genuine today after installing some updates....

I ofcourse tried to roll back with System restore first but that didn't help.

Afterwards I tried installing the little verify tool windows has online and that told me my version wasn't valid either so that was a bit awkward since they asked me to buy a new one.

If I check my system settings it still says it's genuine and I think I can even still download updates but I keep getting the popup in my face with a 0x8004fe21 error code in the corner.

So, I started googling a bit and the first thing I tried was the following:






Quote:
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator.
4) Type: net stop sppsvc (It may ask you if you are sure, select yes) Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe


That seemed to work, I got a &quot;Your version is activated!&quot; menu after a few seconds so I figured it was all good but it obviously wasn't.
I tried tha... Read more

A:Another 0x8004fe21 Genuine Activation problem

Many people seem to be having this problem after a recent update (KB3004394).

Uninstall it and see if that helps.

Suddenly Not Genuine Win 7

9 more replies
Answer Match 84.42%

I have a newish computer (OS=Windows XP pro) which had viruses and problems due to blue screening, it stopped working altogether one day..
yesterday I had installed and formatted Windows home edition on it..
then it asked for a product key which i didnt have, i had asked about the product key some other place on the web which they had linked me somewhere for one, i wasnt sure.. but i took the code down
it worked and i logged in with my fixed computer, it had a popup saying it needed activating within 30 days and i couldnt get on the web either.
this is beginning to get pretty stressful as when it was working before it was genuine and i have no code nor a sticker to be located on the computer..
any ideas? :(

A:Genuine Windows Activation problems

We cannot help with illegal operations
This thread is closed

2 more replies
Answer Match 84.42%

Hei!

Recently bought a new laptop, with pre-installed Windows 7 Home Premium 64bit. Everything was fine and dandy, until about 2-3 days ago. Suddenly, after booting, screen went black:

Windows 7
Build 7601
This copy of Windows is not genuine.

Some "things" i tried:

- CHKDISK c: /r : no errors reported
- sfc /scannow : no errors reported
- since i was browsing the forums/net, some users suggested deleting the KB971033 update, so i did, reboot : no change
- checked for the Software Protection Service, apperantly, its not running, nor can i start it: "Error 5: Access is denied." (<- actually, i think this might actually be the problem...)
- system restore to the date, at which it was suppossedly genuine : no change
- maybe a few more things, that i seriously cant remember, since i was browsing for solutions the last 2 or so days... if you mention them, im sure ill remember
- some posts suggest, that registry fixing tools might make a mess... i am pretty sure, that running CCleaner with default settings should cause no issues... now, i still might be mistaken, i dunno... sadly, after my last "cleaning", i did no registry backup, the hell knows why... -_-'

As for MGA Diagnostic Tool (i dont even know if i copied the right parts/things whatever , never used this before...):


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Vali... Read more

A:Windows is not genuine. Activation: Unavailable.

First off - you have a counterfeit install of Office Pro Plus 2007 installed - based on a blocked Volume License Key.

As to your Windows installation -

Please run the following commands, and post the results.

REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

They may show something

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories ? then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight ? select Copy. In the CP Window, click on the black/white icon at top left ? select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

9 more replies
Answer Match 84%

Hi

I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer.

It has just recently started throwing up messages that my Windows Homw Premium (x64) is not genuine. It is gebuine OEM and activated (back when I got the notebook), and I have not tampered in any way.

I have had a look at some other threads on this forum on this issue, and so have dowloaded and run MGAdiag.exe, but to my inexpert eye, it appears to report everything OK.

I have pasted text in below, and would welcome more expert advice as to whther I have missed something, and if not, what should I do next?

regards

PB

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {8C7F9CCD-2889-4409-9146-8AC854B54943}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic... Read more

A:ASUS Notebook - Genuine Windows but getting not genuine messages

Hello PBroad and welcome to the forums

Try changing your product key to the one found on the COA sticker on your computer.

Tom

4 more replies
Answer Match 84%

There was a 5 page thread on trying to downgrade from Ultimate to Win 7 Pro but I thought I should start a new thread. I have a thead on a different forum but was hoping someone here might know the answer.

Users computer says Windows is not genuine, was 7 pro, in Sept 2013 we upgraded to Ultimate to use Bitlocker. System bought from Dell, used Anytime Upgrade to Ultimate. I spent ages on phone with Microsoft today, they have completely agreed both copies are valid, and the computer is saying they're not, in error, they will not admit that it's a Windows Update that caused it likely.

They took over remotely, and 30 minutes later gave up, none of the methods worked. She then advised me to BUY a copy of 8.1 and do a clean install. I don't want 8.1, if we have to reinstall I'd rather do Win 7 Pro again(same valid code) and then up to Ultimate again(same valid code), or go to Win 10 when it comes out. Of course you can't upgrade a "non genuine" copy of Windows 7 to win 10, even if it is in fact genuine.

We don't want to have to reinstall. MS also told me I need to downgrade to Win 7 Pro, put in the code, then upgrade to Ultimate. To do that they said I have to do a clean install. I've seen all the links to Windows Downgrader but we aren't exactly thrilled to be advised to use a 3rd party app. I have not tried the registry suggestions yet, I'm not particularly comfortable dealing with the registry. Two questions.

If MS had been willing to just give me a new U... Read more

A:Another non genuine copy of Windows that is in fact genuine problem

Well you should be here.

http://www.sevenforums.com/windows-updates-activation/

Let try this.
Complete this tutorial by Brink and post the log here.
If I can't spot your problem I will find a expert for you.
Windows Genuine and Activation Issue Posting Instructions

Could you also post the system specs of the computer with the problem?

9 more replies
Answer Match 84%

My computer (from lenovo) came with windows 7 (home). Because I run a domain within my lan, I purchased and downloaded windows 7 64 bit professional. Today I downloaded and ran System Mechanic pro (trial version) from Iola site. After running it and rebooting, my system shows that the system is not activated (windows is not genuine is show on desktop). After I ran MGADialog the log files show Genuine state set to non-genuine (0x00000000) for application Id 55c92. Also MGADialog showed :


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06525ADA-5A6F-4A23-8FEE-B84DBFC68363}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed ... Read more

A:Genuine state set to non-genuine (0x00000000) for application Id 55c92

Quote:
Windows Product Key: *****-*****-MV8MH-98QJM-24367


The Key is an OEM_SLP Key - and cannot possibly be legal in your stated scenario





Quote:
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Error: product key not found


This is possibly evidence of a failed hack to circumvent activation/validation.

From where did you purchase this upgrade?
What form of upgrade was it? (Anytime Upgrade/Retail Upgrade/OEM System Builder/Full Retail License?

3 more replies
Answer Match 84%

Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!

A:Why has my genuine Windows 7 Home Premium turned 'Un-genuine'?

  
Quote: Originally Posted by JamesL


Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!


Check the following link for some useful information;

Genuine Windows: frequently asked questions - Microsoft Windows

HTH

6 more replies
Answer Match 83.58%

Hi all,

I have a problem I've been trying to solve and hope someone can help.

I purchased an Acer desktop which came with Vista but as it was around the time of changeover I got a free upgrade to Win7

I was living in Malaysia but left in July. Before I left I got the local computer shop to check and service the computer as it was much cheaper than where I was going to (Japan).

Shortly after arriving in Japan Win7 deactivated. I contacted MS and they say to contact Acer in Malaysia which I did.

They asked for serial numbers and the Win code on the computer. This is where trouble strikes - the code on the computer is for Vista. After about 3 weeks of going back and forth they finally provide a new 20 digit product ID. However this doesn't work so Acer tell me to use the phone registration. This option won't come up for me, even when trying to fiddle with it using slmgr.vbs, slui.exe and other methods.

I have contacted the computer repair shop too and they have basically brushed me off.

So I now turn to you all and hope you might be able to help me out please. Thanks!

Here is the code.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
Windows Product ID: 00359-112-0000007-85936
Windows Product ID Type: 5
Windows License Type: Retai... Read more

A:Genuine Win 7, deactivated, can't reactivate, no phone activation

  
Quote: Originally Posted by nic


Hi all,

I have a problem I've been trying to solve and hope someone can help.

I purchased an Acer desktop which came with Vista but as it was around the time of changeover I got a free upgrade to Win7

I was living in Malaysia but left in July. Before I left I got the local computer shop to check and service the computer as it was much cheaper than where I was going to (Japan).

Shortly after arriving in Japan Win7 deactivated. I contacted MS and they say to contact Acer in Malaysia which I did.

They asked for serial numbers and the Win code on the computer. This is where trouble strikes - the code on the computer is for Vista. After about 3 weeks of going back and forth they finally provide a new 20 digit product ID. However this doesn't work so Acer tell me to use the phone registration. This option won't come up for me, even when trying to fiddle with it using slmgr.vbs, slui.exe and other methods.

I have contacted the computer repair shop too and they have basically brushed me off.

So I now turn to you all and hope you might be able to help me out please. Thanks!

Here is the code.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
Windows Product ID: 00359-112-... Read more

9 more replies
Answer Match 82.74%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FX472-3W6J2-XH9GC
Windows Product Key Hash: Rs83R6K6iR36B6UD766Ut/ymVhU=
Windows Product ID: 00359-OEM-8703987-07873
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0460AAD4-6E38-4D4F-8C29-5F0158C0C45F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025... Read more

A:Windows Activation Technology : This computer is not running genuine

File Scan Data-->
File Mismatch: C:\Windows\system32\slc.dll[Hr = 0x800b0100]
is the cause of your problems.


Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply

Post a new MGADiag report with details of any error messages encountered.

1 more replies
Answer Match 82.74%

Beginning last week, every few hours a pop-up window notifies me that my version of Windows may not be genuine. My computer is a few years old and has been running a genuine version of windows the entire time. When I check my computer properties it states my windows is genuine and active. Potentially related ancillary information:

- I recently installed a new hard drive after a hard drive crash (~ 2 months ago).
- My windows update has been disabled and I haven't been able to enable it the past week, possibly separate issue, but concerns me.
- No threats detected by anti-virus, malware protection, etc.

Genuine Advantage Diagnostic Tool report below. Any help would be very much appreciated.

Best,
Jim


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {EC6235C4-39AD-4CC9-A934-007A44956AF5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
... Read more

A:Recent false Genuine Windows Activation Notice

With luck this could be fairly simple to fix...
Open an ELevated Command Prompt, and run the following command...

REGSVR32 WINTRUST.DLL

You should get a popup saying 'succeeded' - reboot and run another MGADiag report, and post that.

3 more replies
Answer Match 82.74%

Bought a Lenovo T61 laptop with Win 7 Pro from craiglist.
Windows Updates, Internet etc. works fine.
Didn't get any 'Copy may not be genuine, victim of counterfeting' popup.
But the Activation section under System Properties is missing.
When I tried running slui.exe, it says Access Denied, even though the file is there in system32.
I tried switching to Hidden admin account, no use.

MGA:

Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {9295C61D-A62C-4558-A7C4-06402A0D38AA}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130505-1534
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Resul... Read more

A:Win 7 activation N/A. slui.exe Access Denied. Genuine? MGA inside

I think you have a definite cracked copy, I think from what I have seen it has had Remove WAT used on it (remove windows activation tech). Would not recommend bying from places like that. Sorry for your probs.

9 more replies
Answer Match 82.74%

Windows was working fine up until a couple days ago... It was activated and completely normal. I turned on my computer one day and i got the windows telling me to activate windows and the key that i had didn't go through because of the error code 0xc004f063.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {76F5E7F8-CB76-469F-B195-FB90C4E3BFCB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.d... Read more

A:Windows not genuine, error code 0xc004f063 during activation

Hello and welcome 323526 have a look at this mate and um some system specs would be good mate.

Windows 7 Build 7600 - Error Code 0xC004F063 when activating - Microsoft Community

9 more replies
Answer Match 82.32%

Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine.
I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010.
I have not had any problems with it until the note appeared on my laptop last week.
Can someone tell me how i can correct this please.
Many thanks

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-RGMWC-2W4GQ-VMY3P
Windows Product Key Hash: R/80Ctxj8g/bq/IlJx/wyVh0ccg=
Windows Product ID: 00426-068-2899473-86248
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {784FE444-1C30-4FF1-A7D4-04470D64E265}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed ... Read more

A:laptop says copy of windows 7 not genuine but it is genuine

Windows Genuine and Activation Issue Posting Instructions

5 more replies
Answer Match 82.32%

I have Dell Inspiron 14z 5423 with Windows Home Premium 64 bit preloaded. Yesterday I reset my laptop with factory restore . But after that my OS became not genuine and showing message on the right bottom corner "Windows 7 Build 7601 This copy of Windows is not genuine". The product key which mentioned under my laptop not clear to read. so please help me how to get my product key and activate my OS with genuine key

A:After factory reset my genuine Windows 7 now not genuine

Hi.
Thank you for writing to us!
Kindly follow the steps below :
1.           In the search box of start menu type SLUI 04
2.           Enter SLUI 04 in the search box, and then tap or click SLUI 04.
3.           Follow the instructions on the screen.
Kindly private message the service tag and let us know if the issue is resolved.
Thanks
Robin

3 more replies
Answer Match 82.32%

I recently downloaded SP1 to my Windows 7 machine and shortly thereafter a message appeared on the lower right hand corner indicating that "Windows 7 Build 7601 This copy of windows is not genuine". I bought this machine used and so I verified the key with Microsoft and it is a genuine OEM key but try as I may there is nowhere to enter a product key. I go to start-computer-right click- and at the bottom under Windows Activation it states Status: Not Available - Product ID: Not Available and NO place to enter a product key. Also all of the DOS commands that I can find on the Net do not seem to work either. When I contact Microsoft support they are no help at all and tell me I need to do a CLEAN install with the disk that came with my machine. The only problem is that no disk came with this machine. I have also been told by "Tech support" since I have an OEM key I just cannot use ANY install win 7 disk. I have a TON of Apps. loaded on this machine and it TICKS me off that I have a VALID OEM key and seemingly no way to enter or fix which I suspect is a Microsoft bug to begin with as they have overshot to prevent piracy. Someone Please help!

A:Win 7 Prof not genuine and cannot enter genuine OEM product key

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

9 more replies
Answer Match 82.32%

Hello and thanks in advance to whoever can help me.

A couple of days ago I was downloading some video files and since I wasn't paying attention I clicked an .exe instead of a video file. I know this makes me the idiot, but I have beaten myself up over it for a while and cannot fix this myself so I am now humbly coming forward with my idiocy to get my Toshiba Qosmio back up and health. So here's the deal:

I got the popup that I wasn't running a genuine copy of Windows 7 64 bit Pro (which I am...came from the factory). Tried to resolve it online and the only answer I got was to buy another copy of Windows, which I don't really want to do. Then I tried to run Windows Update and I get random error codes as to why I can't. I tried a system restore and got a message that there is an error on my hard drive, to run chkdsk. Tried that, nothing. Even when Windows rebooted it wouldn't let me. So then I boot towards the safe mode menu and see an option for Windows Repair, choose that and click on system restore. I pick a restore point a week or so ago and try to restore. Negative. Got a message that not only could it not restore but now that restore point was damaged (hooray). Tried rebooting to that screen and all I get is black: pointer works with touch pad but not mouse. Tried booting into safe mode and I couldn't get explorer.exe to run and had no icons. Then rebooted to Last Known Good Configuration which is where I am now.

Another thing.... Read more

A:Suddenly my genuine Windows is showing up as NOT Genuine

From Microsoft .............Check your validation status by going to http://www.microsoft.com/genuine/validateIf that fails, go to the diagnostics page at http://www.microsoft.com/genuine/diag and see what it has to say.

32 more replies
Answer Match 82.32%

I had a non-genuine copy of Ms Office installed on my computer, and have now purchased a genuine copy. Uninstalling the old (non-genuine) copy is impossible because it doesn't have an uninstaller, and it doesn't even show in Control Panel's Add/Remove Programs. So I just installed my genuine copy in a different folder in Program Files, so that the non-genuine copy wouldn't interfere with the newly installed genuine copy.

The problem is that even though I tried opening Ms Word or Excel directly from the newly installed folder and not from the old link to the old version, it still gives me a message (like before) that says "Get Genuine Office - This copy of Office is not genuine".

How do I get rid of the old (non-genuine) Ms Office if I am unable to uninstall it? Please don't tell me to work on the registry - I don't want to touch the registry because I'm not a computer pro, and I won't know what I'm doing. I just want to get rid of the message that says get genuine Office.

I am using Windows XP Home.

Thank you
 

A:Solved: Switching from non-genuine to genuine Ms Office

7 more replies
Answer Match 81.9%

Hi. I bought Windows 7 64bit home edition on a disk with my new Novatech pc over a year ago, and it successfully activated. Until 30 days ago it ran fine. Then the Windows not genuine pop got going with a link for activating online. I used slmgr /dlv which showed that the computer thinks my Windows is in its 'grace period', on a countdown from 30 days to 0 (tomorrow!).

Any suggestion, anyone? Here's what did NOT work:

Online activation (nothing happens)

Phone activation

Microsoft support - phoned them.
They talked me through a few things that did not work, then gave up.

slui.exe, scannow, chkdsk

Here is the diagnostics file:

Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MGVXB-D8TWR-XYK7K
Windows Product Key Hash: BwAUykrwiZboXJk+MbD3sQxKSEk=
Windows Product ID: 00359-OEM-8704574-20350
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {296873BB-14AE-45A0-B5C2-ED74EE95ACC3}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160516-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, h... Read more

More replies
Answer Match 81.9%

Hello, everybody. I've had a rather rough time, lately, with my computer. For whatever reason, I could not update my computer via Windows Update. I constantly had errors. I could not figure out why nothing was downloading, and I found no solutions to the problem. Fast-Forward to about 5 days ago, and I encountered another, more annoying issue. I started to receive a pop-up notification letting me know that my version of Windows 7 (Home Premium, 64 Bit) was Not Genuine. I wondered... how could this be? I've had my computer for just over 2 years, with Windows 7 coming pre-installed. So I checked online on sites like this one, and I found a couple different solutions. One was to try to re-input the key. That did not work. Windows 7 was appearing as 'Activated', prior, but the issue of the "Non-Genuine" pop-up had risen.
From searching up the error code, I came across this suggestion:

HTML Code:
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation di... Read more

A:Activation: Not Genuine, Windows Update Failing to Install (Errors)

NoelDP is the man to fix this - I'll point him to this thread.

9 more replies
Answer Match 79.38%

A friend of mine has a Windows XP Home Edition machine running Service Pack 2. She called me along this afternoon because she has been having problems with the machine for several weeks! Anyway this machine runs Norton Internet Security Center which was up to date as of a few weeks ago, but because of her problem it no longer seems able to complete its update process although she has 322 days left of her subscription. I tried several times but each time the update process terminated after doing some of the downloads. There is also an icon in her system tray area (right hand side) which refers to the non-genuine windows message and tells her to clickon it to resolve the non-genuine Windows problem.

The problem she has is that on boot up she gets a message saying that her version of Windows is not genuine (it is since it was supplied with the machine 4 years ago) and what is more it talks about Windows XP Professional whereas she has Windows XP Home. In addition to these messages which give her the option to resolve the problem now or later, she gets pop-ups at various times saying that her copy of Windows is not genuine, maybe counterfeit etc.

In addition when these problems started to occur she says she was no longer able to connect to the internet (she has a router and broadband) - I noticed that her connection was disabled so I re-enabled this and we can now connect to the Internet.

She also has problems with IE (think it is V8) whereby it comes up with an error aft... Read more

A:Genuine Or Non-genuine Windows Problem

Welcome to BleepingOnce something has gotten by Norton's it's even harder to remove it, as Norton's is always running and interfering.For now let's start with a scan with MBAMhttp://www.bleepingcomputer.com/forums/ind...st&p=946998After installing and updating MBAM you might disable norton's after disconnecting from the internethttp://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/Remember to enable it before reconnecting, it's possible it's actually doing some good, if she hadn't paid for a subscription I would suggest a better software

2 more replies
Answer Match 79.38%

Hello, I am using an Acer Aspire 5738G, which originally came with Windows Vista Home Premium. Later I got the free Windows 7 Home Premium update disc and never encountered any problem.

But since the last 1 month or so, I've been getting this 'Windows not genuine' message on a random basis. Microsoft Security Essentials says that it will disable itself within 30 days if the issue is not resolved. When I click on 'Resolve issue', an IE window is opened and takes me to Microsoft's website. When I do all the steps explained, everything goes back to normal and my Windows is again considered as genuine.

I am a bit worried, although I can always solve the problem, it still irritates me when I see the 'Windows not genuine' message. What could be the cause of the problem and what is the solution?

Thanks in advance.

A:'Windows not genuine' message even though it is genuine

Try this
Genuine Microsoft Software

...and if you are using any cleaning util's / software you should probably look at them because that would be my first guess as to where they went.

9 more replies
Answer Match 79.38%

Hello all, and thank you for the oppurtunity to post.
I got a Pop-up, titled Microsoft Security Essential, which states I am infected by a Trojan. At the same time I was surprised to see a Windows Genuine notification , which stated that because I have made major changes since I first loaded Windows XP Pro, I now have to reactivate windows. Is this for real? The Microsoft notice will not go away no matter what I do, it sits in the middle of the screen and resists all efforts to close.If this is a Virus I am sure I will need Help in removing. Thanking you in advance,

Newagedave

More replies
Answer Match 79.38%

I have a laptop with Windows 7 Home Basic OEM pre-installed, it was genuine and had COA on the bottom of laptop.
Accidentally, at that time I was 12 years old, so I don't know about 'crack', 'hack', software counterfeit, etc. . Thus, I thought my Windows was 'low', I want to upgraded it to Windows 7 Ultimate version with Windows Anytime Upgrade.

I searched key generator (keygen) on internet, I found it and generated the code (for Windows 7 Ultimate). Then, I pasted the serial number (product key) to Windows Anytime Upgrade. First, it was failed. So I cancelled the upgrade. But, when the laptop's shutdown and I turn it on again, it was upgrading to the Windows 7 Ultimate. How weird!

Now, I know the pirated / not genuine Windows is not safe, against the law, etc.

My question, is, I restored it to the genuine version of my Windows (7 Home Basic OEM) using my product key.
But I downloaded the setup using the Windows 7 Ultimate pirated (using keygen) that I told you...
Is my Windows become 'not genuine'?
After I restored it, It is very good, clean, doesn't contain virus or error, works perfectly. Then I upgraded it to Windows 10 Home.
Is it okay? Or I should buy the DVD to perform clean install so it is 100% clean?

Need your opinion, please...
Thanks

More replies
Answer Match 79.38%

I re-installed Windows 7 home premium on my refurbished optiplex 745.
Whenever I entered my product key it froze, knowing i could enter it later, i skipped that step, hear are a few snapshots of the problem:










So, if the product code on the sticker on my computer doesn't work, am i screwed into buying a new one?

A:Genuine Problems--Windows is not genuine.

Check the code with the online ID checker, make sure you are reading it correctly, there should be no reason it doesn`t work.

Online PIDChecker

Where did you get the 7 HP disc from ?

Did it come with the pc ?

9 more replies
Answer Match 79.38%

I have a laptop purchased several years ago off e-bay with Win 7 installed and it worked fine for well over a year but then I got the " This in not a genuine win 7 blah blah and black screen. It was a little late to return the computer like over a year or more so I have just been using it with ugly accusatory messages and black screen! Ok Microsoft you win, I bought a legit new two DVD 32 and 64 bit Win 7. Since the machine came with the Ultimate version I bought the ultimate version.

Here is what I want to know. How do I substitute this genuine version for my bad version without losing my other programs? I don't want to start all over as I have a whole lot of programs that I want to keep as is. Can I do that?

A:Installing Genuine win 7 over non genuine version

Hello w6k and welcome to Seven Forums.

If everythig is working OK on your computer it should be just a simple matter of changing the invalid Product Key with the PK from your newly purchased disk.

Product Key Number - Change

2 more replies
Answer Match 77.7%

Malwarebytes pardons Pirates and gives away free one year premium license keys. Malwarebytes Corporation is after the counterfeit keys, they?re running ?Amnesty key? program with which, if Malwarebytes Program detects abused, pirated or counterfeit keys during the upgrade to version 2.1.8, then the user will be presented with a special screen (Locate your license key) with two options (check the screenshot below).

Selecting the first ? ?I?m not sure where I got key from, or I downloaded it from the Internet? ? or second option ??I purchased my key?? will issue users a new and unique key of Malwarebytes anti-Malware premium, which user can use for one year or 12 months for free.



If you don?t activate the key or click the ?Cancel? button, then you?ll remain on the free version.

Next go to ?My Account? screen, note down the new key, your old key will be disabled after a period of time. This way, Malwarebytes disables all the pirated keys and, those who got Premium keys will enjoy one year protection and can renew if they desire when they about to expire.

What is Malwarebytes Amnesty Program?

The program page says ?The Internet is full of pioneers and cowboys. It?s also got its fair share of pirates and trolls. Some of those bad guys may have duped you into purchasing a counterfeit version of Malwarebytes Anti-Malware. Or perhaps we?ve simply detected a problem with your key. Not to worry. We?re here to help.?

?Malwarebyte... Read more

A:Malwarebytes Amnesty program allowing Pirate Keys to turn into Genuine Premium License Keys

Hmm 12 months is too much methinks...

Should have been 2- 6 months.
 

12 more replies
Answer Match 77.28%

Hi,
When i bought my notebook a have made system image, but i broke my first DVD(they are 5) so i can't read it and i can't make the restore. On the notebook i have license key. Can i download another windows 7 and use my license key?
Thanks in advance!

A:Broken 1st image DVD Windows7 image.I have original genuine license?

Hello Antonio, and welcome to Seven Forums.

Yes, you could download a Windows 7 ISO for you edition, and use it to create a bootable DVD/USB to install and activate with your COA product key. The tutorial below can help guide you through it.

Clean Reinstall - Factory OEM Windows 7

Hope this helps,
Shawn

5 more replies
Answer Match 76.86%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {EF5DAEEA-B17B-4B79-B363-605AE15C3B37}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3... Read more

A:My Genuine Issue

Hello and welcome sir dude now mate first of all I mate some system specs please cannot work without these System Info - See Your System Specs

Now your query really isn't asking for something wrong - is it not booting or is popping up non genuine messages etc etc Because if the install was ok I am going to take a guess at the machine not behaving properly. One thing I would like to know is how was this install don e and with what??

Next I am no expert with this stuff but there are some who will see things that I cannot although some of the details you have sent do not look right to me and that it states File Mismatch hints at this too.

2 more replies
Answer Match 76.86%

I have XP Pro. I have been told by Microsoft that the licence is for a multi-user and should not have been used by the PC shop that I purchased my PC from. The shop has been no help. My questions are:

Would I be in my rights to purchase a copy of XP Pro in OEM Version? - As this is what I should have had in the 1st. place.

If I purchase the OEM software, will I be able to contact M/S, give them the new Key and in turn get a code from them to enter in to my PC to make it Legal?

If I can not do the above, Will I have to do a complete re-install? Will this wipe all the data from my C: Drive?

Do I have to run like for like - could I purchase XP Home and install it over XP Pro?

I need all the help I can get!
 

A:A Genuine Issue

Many places indeed sell OEM legitimately, often bundles with a trivial piece of hardware (such as a ribbon cable) to validata the "with hardware" purchase requirements. Stick to well known stores though.

Microsoft give specific and detailed instructions on how to change the key when you get your valid one.

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q328874

There are also numerous utilities that will accomplish this, just use Google.
 

3 more replies
Answer Match 76.86%

Hi, Im using Windows 7 Enterprise RTM build 7600 which I have downloaded directly from Microsoft website, I still have 78 days to left with this trial version of 90 days, But when I started it shows me message telling that Im using Not Genuine copy (error code 0x4004FC04). I wonder why it showed like that.

A:Not Genuine Issue :(

  
Quote: Originally Posted by openspace


Hi, Im using Windows 7 Enterprise RTM build 7600 which I have downloaded directly from Microsoft website, I still have 78 days to left with this trial version of 90 days, But when I started it shows me message telling that Im using Not Genuine copy (error code 0x4004FC04). I wonder why it showed like that.


I got that once using the RC. Did you try rebooting? That worked for me.

3 more replies
Answer Match 76.86%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CXTYX-TDHPP-QWY3W
Windows Product Key Hash: j9l6blC0Nx+6L1GpASg4C0RoOAk=
Windows Product ID: 00371-853-1220207-85947
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {75FD1FDF-E38B-4E59-9B62-D35BE9F366FC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-2... Read more

A:My genuine issue

There doesn't appear to be anything amiss in the report - apart from the fact that it's not activated.
What happens if you attempt validation at www.microsoft.com/genuine/validate using Internet Explorer?
It should pass.
Assuming it does, use telephone activation and speak to an operator.


telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you

1 more replies
Answer Match 76.02%

i buyed a brand new laptop almost an year ago. It has been working fine but a few days ago i saw a message on a desktop saying: this copy of windows is not genuine build 7601. I tryed to reactivate windows with original key which i found on coa stiker but a message appeared: the following failure occurred while trying to use the product key. In the message is a code: 0x80070003 and description the system cannot find the path specified. Also the code: 80070003 appears when i try to update my windows. Please help me! Dont no what to do anymore.



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: *****-*****-RBV79-QMVK9-PTMXQ
Windows Product Key Hash: RVPQaUf1pt3sdh4lgPOLdnLL830=
Windows Product ID: 00346-OEM-8992752-50213
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {922BD9E8-F0DF-41C2-808C-26871A646456}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
F... Read more

A:windows 7 non genuine issue

Please run the following command from an Elevated Command Prompt window(1)

Copy and paste set of commands below into the window – once completed, hit the Enter Key to ensure that the last command has run (2)

REG QUERY HKU
REG QUERY HKU\S-1-5-20
REG QUERY HKU\S-1-5-20\Environment
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20"
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList"

Copy the whole output to your response(3)
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

9 more replies
Answer Match 76.02%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {D2E72883-7A22-4573-9D77-666765021695}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110622-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office SharePoint Designer 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_0... Read more

A:Windows Genuine Issue

Please first tryrecreating Licensing Store.

Recreate the Licensing Store

Go to Start >All Programs > Accessories

Right-Click onCommand Prompt and select Run as Administrator - accept the UAC prompt

Run the followingcommands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc

(wait until theservice has stopped before entering the following lines)

CD%windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

REN tokens.dat tokens.bar

net start sppsvc

slui.exe

After a couple ofseconds the Windows Activation dialog will appear.

You may be askedto re-activate and/or re-enter your product key, or Activation may occurautomatically.

If you are askedfor your Key, use the one on the COA sticker on the machine's case

Reboot and Postback with a new MGADiag report.

(Note:the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it maybe broken in the Forum listing)

1 more replies
Answer Match 76.02%

Hi,

Elderly friend has had laptop for a few years now and now gets a message saying my Windows is not genuine. Please help. Thanks in advance.

MGADiag details:


Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50

Cached Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {0777B089-239D-4711-A89B-29D272D7FE34}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x8007000... Read more

A:Windows 7 not genuine issue

   Warning
Your copy of Windows, along with your copy of Office, is counterfeit. You will have to reinstall Windows with a legitimate key in order to recieve further assistance.

4 more replies
Answer Match 76.02%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8ED19126-5860-447C-A06A-1D55B5F9F5F5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D... Read more

A:Windows genuine issue

So I've tried the various fixes that have been posted in other threads.. with no luck.. and it won't let me activate via phone.. i get an error saying i don't have permission.. even when i run the various commands as administrator. I'd really appreciate it if anyone could help.

9 more replies
Answer Match 76.02%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A617B608-EE2F-4F2E-A605-2014C192CD26}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-8004015... Read more

A:my genuine or activtion issue

Code:
File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
Your problems are caused by the above file mismatches -

Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a not... Read more

9 more replies
Answer Match 76.02%

hard disk failed. new hard disk . restored image from backup. now not genuine msg.

diag dump below.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {13460B13-EA15-4873-8C44-A76EB5E37056}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
Microsoft Office Home... Read more

A:not Genuine Windows issue

Hi, Welcome to Seven forums.

Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report

3 more replies
Answer Match 76.02%

This is almost brand new work computer. It is about 3 months old.

The PC ran perfectly fine for about 1-2 months. About 3 weeks ago we started receiving the genuine activation screen.

Our IT has attempted to validate it online (several times) and it takes the validation fine and confirms it is validated. Within a day or so it starts to throw up the genuine advantage screen again.

Below is the MGA report. Any assistance would be awesome. I am extremely limited on what I can install on this PC for trying to resolve this.

The original OS on this was Windows 8. IBM or the shipper installs our image (Windows7) onto the PC before shipping to us.

Thanks,

David

I also found this in the CBS log.


Code:
2013-10-17 12:24:24, Info CSI 00000032 [SR] Verify complete
2013-10-17 12:24:24, Info CSI 00000033 [SR] Repairing 1 components
2013-10-17 12:24:24, Info CSI 00000034 [SR] Beginning Verify and Repair transaction
2013-10-17 12:24:24, Info CSI 00000035 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-security-spp-ux_31bf3856ad364e35_6.1.7601.17514_none_5dc908a6fd144a83\slui.exe do not match actual file [l:16{8}]"slui.exe" :
Found: {l:32 b:KbG6TMN0neM3ruj/BBo1+ZFDV/wkGWknSYBX+12/4vw=} Expected: {l:32 b:y2+q+f+8kaTzBqldRHLuI3FckbBs5ZOU1qXCOk9LlHY=}
2013-10-17 12:24:24, Info CSI 00000036 [SR] Cannot repair member file [l:16{8}]"slui.exe"... Read more

A:Genuine Advantage issue

This machine originally shipped with Win8 installed?

The installed Product Key is an MAK Key for Windows 7 Pro (common in company installs)

The problem is the result of the following error...

Code:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
This is often the result of mistaken use of registry cleaners/optimisers/destroyers (pick any one)



To confirm thatthe problem is what I think it is, please run the following commands in anElevated Command Prompt window and post the results.


REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}/S

REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S

REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}/S



Here are some instructions to make lifeeasier

1) To open anElevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories – then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

2) To run thecommands easier, highlight the block of commands, and right-click on thehighlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

3) To copy theresults... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key... Read more

9 more replies
Answer Match 76.02%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2E292607-7C3D-4C2E-93B2-0E8EF44B493F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-23... Read more

A:Windows Genuine Issue

If KB3004394 is installed, uninstall it, and reboot twice.
Do a Check for Updates, and install the new version of KB3004394, and any other updates.
reboot again, and run a new MGADiag report, and post it.

5 more replies
Answer Match 76.02%

Dear all,

Based on Seagate Technical Support in response to the noises produced by Momentus XT, the recommendation is to do a fresh installation of Windows on the drive. However, I do not have the original Windows DVD shipped with my computer when purchased. Note: this drive is the upgraded drive not the original one.

Regarding this, is there any Windows Genuine issue if I download the Windows, install it on my system, and register with the product key came along with my laptop?

Thank you in advance for response,

A:Windows Genuine Issue

Hi MilkyWay,

No, there is no issue with doing that as long as its genuine product key. However, if this is an OEM installation of Windows, then some of the pre-installed drivers will be lost during the installation. These can usually be downloaded and installed as normal. I recommend making a note of all your devices before you start, so you know which drivers you will need.

Before you proceed, run this tool so we know what your hardware is, and it will give others a chance to go over my suggestions in case I have missed anything:

System Info - See Your System Specs

Regards,
Golden

9 more replies
Answer Match 76.02%

Hi

Today my windows 7 home premium is stating it is no longer genuine

It is on a samsung all in one PC, no new hardware, only updates from Microsoft Update. Scans for malware returning false.

PC about 3 years old, came with windows as OEM on HD, and no attempts to install new OS

Assistance would be great thanks

From DIAG tool


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
Windows Product ID: 00359-OEM-8992687-00015
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2ABF17B6-52C0-426A-9C59-3C98630DC48D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150928-1507
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A... Read more

More replies
Answer Match 76.02%

Code:

feb 10 2015 844 am I re quested a password change from Microsoft because of
failing memory I was granted this request and ever sice have had numerous
instances of crashes, not running genuine windows etc etc


I put up with it until june 3 2015 and called Microsoft support and spoke
with Charles ater allowing him access to review my computer he advised yes
Microsoft issued a piracy alert on my windows 7 premium but it would cost me 100
dollars to get rid of it I am now 71 yrs not very computer litere but
learning and have contined with this problem until now it is becoming
unbearable


my wife has helped me download your MGADiag.exe file and it is in my
documents. I will try to copy and paste per your
instructions Diagnostic Report
(1.9.0027.0):
-----------------------------------------
Windows Validation
Data-->


Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows
Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash:
ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID:
00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type:
OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID:
{08E9A4B1-7479-4406-80F0-70FCF51A131F}(1)
Is Admin: Yes
TestCab:
0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr =
0x80070002
Product Name: Windows 7 Home Premium
Architecture:
0x00000009
Build lab: 7601.win7sp1_gdr.150928-1507
TTS Error:

Validation Diagnostic:
Resolution Status: N/... Read more

A:not genuine windows issue

Does your machine have a factory recovery partition that you can use to restore the installation?

1 more replies
Answer Match 76.02%

The copy of windows is not genuine. Most common problem. I read a couple of posts that i have to give this some kind of code.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {82536D45-5DEC-4F32-94B2-116EED200264}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF... Read more

A:My genuine or activate issue

Hi BlueBot,

The install is counterfiet

The report is showing an Acer product key, on your Asus.
As well as an activation exploit to try and bypass activation, which has failed.

I believe that comp came with W8,
Suggest you re-install the original OS, so that you have a legitimate product.

further indicators include the Bios date 2014, no Slic table and the tampered file data.

Roy

1 more replies
Answer Match 75.18%

Noeldp,
Here is the new thread for my windows 7 not genuine. Background info: Used your fix from my first post to fix the issue and it worked. After downloading Platform Update for Windows 7 x64-Edition (KB2670838) the computer rebooted and the issue came back again. I ran your suggestion and uploaded the root nt report. Also reposting the MGAD report that I posted earlier.
Ran sfc/scannow: report no integration issues.

Do you want me to run System Update Readiness Tool for Windows 7 for x64-based Systems?


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PHYMH-YCJPW-RY7BR
Windows Product Key Hash: y0RB+6A/XAhCAKMfWLrvnGUEJus=
Windows Product ID: 00359-OEM-8802055-67643
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A71D1274-8865-462B-92DB-85287F600D33}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x800... Read more

A:New issue with Windows 7 not genuine after initial fix

Uninstall the KB2670838 - MS have admitted it's giving problems in a number of machines, and are working on a revision.
Hide the update for a while
Then post a new MGADiag report, and see what the notification looks like.

9 more replies
Answer Match 75.18%

Hi! I found your forum while trying to find a fix for why my version of Windows 7 was suddenly not genuine after having this computer for 8 months.

I bought the computer from TigerDirect in January 2012. It is a CyberPower Inc computer running Windows 7 home premium 64 bit edition. On Sunday, my roommate turned the computer on to have the validation error message. At the same time, Windows has 4 critical security updates it is trying to make but keeps failing on - 3 are security updates (KB2705219, KB2712808, and KB2731847) and one for IE9 for windows 7 64 bit systems (KB2722913). Every time we turn the computer off and on, it tries to make these updates and fails.

I ran malwarebytes to be sure I don't have malware causing the problem. I tried to do a system restore, but the system fails every time it tries. There was a thread that suggested trying rsop.msc, but my computer doesn't have that available. another suggestion looked at the registry editor users/1-5-20 (something like that), but that didn't work either. I saw a third suggestion on deleting a certain update, but can't find that one now that I restarted my system.

I ran the MGADaig.exe tool and got the results below. One interesting thing I noted is that when the tool ran, the product key listed agreed with the product key on the service tag on the side of the computer; however, when I go to control panel/system security/system and look at the key listed there, it doesn't agree. The system will not let me chang... Read more

A:Another Windows 7 suddenly not genuine issue

  
Quote: Originally Posted by bmeadows


Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The service has not been started.


Hi,

Have you tried this suggestion from Noel:
Windows 7 all of a sudden saying it's not genuine.

Regards,
Golden

9 more replies
Answer Match 75.18%

Hello Folks!

I thought I would try my hand here to fix an issue that I'm seeing (from a glance in the forum here) is rather common.

I purchased my desktop, which happened to be refurbished and sold "open box", through Newegg back at the end of August. It of course, came with Windows 7 Home Premium already installed and I had no issues until I started getting the messages that Windows was not genuine and refused to activate, either on the key that was already listed, or on the key found on the COA sticker.

So hopefully, this will help:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BJD6C-K3YVH-DVQJG
Windows Product Key Hash: WFqPPaNJ0hrc3E/8MgITJa2Xf0M=
Windows Product ID: 00359-OEM-8992687-00118
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7F0CEF6D-C6F0-4CA1-A310-EF10E88C8BFD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130801-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File ... Read more

A:Another Win 7 Build 7601 Not Genuine issue

Your System do not include what motherboard your desktop has.
We will need that information. This will help you.

By Brink:
System Info - See Your System Specs

8 more replies
Answer Match 74.34%

Seems this is a common problem. Tried several things, and tried MS support, to no avail. Figure I should ask before I just start over with the original image I burned.

I bought an Asus G73 laptop from Best Buy roughly 1 1/2 years ago. In the past 2 months, Windows has yelled at me for not having a genuine copy (which I do). Starting off:

Diagnostic tool results:


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A7292615-5B08-4C7A-8764-3FDE7B6CD355}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = ... Read more

A:Genuine Validation issue; Windows 7 64bit

did you by any chance switch the language to other than English?

9 more replies
Answer Match 74.34%

Hello!

I am getting the famous 'your copy of Windows is not genuine.' I followed the instructions in the other post and here is my MGADiag report is below.

I noticed a few weeks ago in my Windows Update log that important updates have been failing for some time now. The Windows version I have was installed when I bought the machine new from Dell, and I believe I have a valid key.

I obviously want to avoid a complete reinstall of Windows 7 if possible. Can anyone spot what I might be able to do?

Thanks for any help!

-jonathan



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4CK97-7G6PJ-F4XTD
Windows Product Key Hash: 1YReIKCmPhyck5RCZC9+eLaybBs=
Windows Product ID: 00359-OEM-9813635-35335
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {46A85F3F-476B-4A94-B9DA-08B2A836A5E0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTr... Read more

A:This computer is not running Genuine Windows issue

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

8 more replies
Answer Match 74.34%

After reading multiple topics and trying lots of different solutions for the 'Windows Genuine problem', I am following NoelDP's request by starting a new thread.

Since 2 days I'm getting a message, displayed at the right bottom side of my desktop, saying my version of Windows 7 Ultimate isn't genuine. Besides this I'm getting the occasional 'You may be a victim of software counterfeiting' message aswell. I have followed every instruction, I think. But after 'regfixing' I get an error message (see attachment 'Register-editor error message').

This here remains the problem:

Code:
C:\Windows\system32>reg query HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-0
0AA004A55E8}\InprocServer32

HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32
(standaard) REG_SZ C:\Windows\system32\vbscript.dll
ThreadingModel REG_SZ Both
C:\Windows\system32>
I have attached a Windows diagnostics report aswell. Don't know if it's needed or not. I hope the problem description is crystal clear. Now for the answer... Thanks in advance.

A:Windows 7 Ultimate x64 Genuine issue - ''vbscript.dll''

Hi,

This is really Noel's area of expertise, but I'll try help out with the obvious. The error code below (if I recall correctly implies that WAT is not validated properly).


Code:
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Please follow the instructions in this link to run the online validation, and report back the results please:

What is validation and how does it work? - Microsoft Windows

If this doesn't help, then the fault lies here with Windows 7 not being able to find the .vbs, as you already determined, and we will leave this for Noel to analyse and suggest a fix:


Code:
Licensing Data-->
Invoerfout: Kan scriptbestand C:\Windows\system32\slmgr.vbs niet vinden.
Regards,
Golden

9 more replies
Answer Match 74.34%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-D3FF6-DBX4C-PMRVR
Windows Product Key Hash: VueNuSXJuhxhHbk14QaOuTKTCxc=
Windows Product ID: 00371-OEM-9045901-66993
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7120EDFC-FBDE-484C-A01B-8088175CA6B8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-8004... Read more

A:Windows Activation Technologies, computer not running Genuine Windows.

See the notes in http://support.microsoft.com/kb/3004394 - it is not advised to uninstall the update if already installed as it may cause other issues.
MS have since released a new patch designed to resolve the issues caused bythe failed patch..

http://support.microsoft.com/kb/3024777

9 more replies
Answer Match 73.5%

Hi,

My parents PC has run into some issues with genuine advantage (it is genuine - has been running fine for a year or two) and in attempts to fix that i've caused more issues (i know, i know ). Please note this is my parents PC, not mine - specs are not per my profile and it might take a while to get back to you at times.

Updates are set to notify, but not install. When i try to "Check for updates" i get the error:

Windows Update cannot current check for updates, because the service is not running. You may need to restart the computer.

I also cannot update AV definitions in MSE.

Needless to say, a restart doesn't resolve. Firewall is TinyWall and has been opened/switched off at times to see if there was a communication block but all looks ok there. Internet connection is also fine.

I assume the Genuine issue is preventing updates, although 'service not started' is a mystery. When i try to "Resolve Online Now" (activation) i get an error running/installing the downloaded file WindowsActivationUpdate.exe:
"Update installation failed. Error information - 0x80072EFD (0)"

I don't know if this is helpful but i've seen it be asked for often enough so i've included it. MGADiag says (removed license/hash):

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key:
Windows Product Key Hash:
Windows Product... Read more

A:Not Genuine issue (it is) & Windows Update: Service isn't started

Quote:
My parents PC has run into some issues with genuine advantage (it is genuine - has been running fine for a year or two) and in attempts to fix that i've caused more issues (i know, i know ).


What problems did your parents' pc have? What have you done to try to fix it?
What errors does the pc have now?

6 more replies