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Genuine state set to non-genuine (0x00000000) for application Id 55c92

Q: Genuine state set to non-genuine (0x00000000) for application Id 55c92

My computer (from lenovo) came with windows 7 (home). Because I run a domain within my lan, I purchased and downloaded windows 7 64 bit professional. Today I downloaded and ran System Mechanic pro (trial version) from Iola site. After running it and rebooting, my system shows that the system is not activated (windows is not genuine is show on desktop). After I ran MGADialog the log files show Genuine state set to non-genuine (0x00000000) for application Id 55c92. Also MGADialog showed :


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06525ADA-5A6F-4A23-8FEE-B84DBFC68363}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Opera\launcher.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{06525ADA-5A6F-4A23-8FEE-B84DBFC68363}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1359463603-1087449474-2460835824</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2342CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G1ET93WW (2.53 )</Version><SMBIOSVersion major="2" minor="7"/><Date>20130308000000.000000+000</Date></BIOS><HWID>06023807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-G1 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514
Error: product key not found.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A8
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:3:2015 09:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAEAAQABAAMAAAABAAAABgABAAEAHKJU2O0CwFHsvqYJznAYc0BorrocbHz/EMrkiR5ClmM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-G1
FACP LENOVO TP-G1
HPET LENOVO TP-G1
MCFG LENOVO TP-G1
SLIC LENOVO TP-G1
TCPA PTL LENOVO
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
ECDT LENOVO TP-G1
FPDT LENOVO TP-G1
ASF! LENOVO TP-G1
UEFI LENOVO TP-G1
UEFI LENOVO TP-G1
POAT LENOVO TP-G1
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
UEFI LENOVO TP-G1
DBG2 LENOVO TP-G1
I even rolled back to a restore point prior to all of this and it still shows the above issue. Unfortunately I do not seem to have my product ID for activation. I hope someone can help.

Thanks in advance,

Mike

A: Genuine state set to non-genuine (0x00000000) for application Id 55c92

Quote:
Windows Product Key: *****-*****-MV8MH-98QJM-24367


The Key is an OEM_SLP Key - and cannot possibly be legal in your stated scenario





Quote:
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Error: product key not found


This is possibly evidence of a failed hack to circumvent activation/validation.

From where did you purchase this upgrade?
What form of upgrade was it? (Anytime Upgrade/Retail Upgrade/OEM System Builder/Full Retail License?

3 more replies
Answer Match 84%

Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!

A:Why has my genuine Windows 7 Home Premium turned 'Un-genuine'?

  
Quote: Originally Posted by JamesL


Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!


Check the following link for some useful information;

Genuine Windows: frequently asked questions - Microsoft Windows

HTH

6 more replies
Answer Match 84%

Hi

I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer.

It has just recently started throwing up messages that my Windows Homw Premium (x64) is not genuine. It is gebuine OEM and activated (back when I got the notebook), and I have not tampered in any way.

I have had a look at some other threads on this forum on this issue, and so have dowloaded and run MGAdiag.exe, but to my inexpert eye, it appears to report everything OK.

I have pasted text in below, and would welcome more expert advice as to whther I have missed something, and if not, what should I do next?

regards

PB

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {8C7F9CCD-2889-4409-9146-8AC854B54943}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic... Read more

A:ASUS Notebook - Genuine Windows but getting not genuine messages

Hello PBroad and welcome to the forums

Try changing your product key to the one found on the COA sticker on your computer.

Tom

4 more replies
Answer Match 84%

There was a 5 page thread on trying to downgrade from Ultimate to Win 7 Pro but I thought I should start a new thread. I have a thead on a different forum but was hoping someone here might know the answer.

Users computer says Windows is not genuine, was 7 pro, in Sept 2013 we upgraded to Ultimate to use Bitlocker. System bought from Dell, used Anytime Upgrade to Ultimate. I spent ages on phone with Microsoft today, they have completely agreed both copies are valid, and the computer is saying they're not, in error, they will not admit that it's a Windows Update that caused it likely.

They took over remotely, and 30 minutes later gave up, none of the methods worked. She then advised me to BUY a copy of 8.1 and do a clean install. I don't want 8.1, if we have to reinstall I'd rather do Win 7 Pro again(same valid code) and then up to Ultimate again(same valid code), or go to Win 10 when it comes out. Of course you can't upgrade a "non genuine" copy of Windows 7 to win 10, even if it is in fact genuine.

We don't want to have to reinstall. MS also told me I need to downgrade to Win 7 Pro, put in the code, then upgrade to Ultimate. To do that they said I have to do a clean install. I've seen all the links to Windows Downgrader but we aren't exactly thrilled to be advised to use a 3rd party app. I have not tried the registry suggestions yet, I'm not particularly comfortable dealing with the registry. Two questions.

If MS had been willing to just give me a new U... Read more

A:Another non genuine copy of Windows that is in fact genuine problem

Well you should be here.

http://www.sevenforums.com/windows-updates-activation/

Let try this.
Complete this tutorial by Brink and post the log here.
If I can't spot your problem I will find a expert for you.
Windows Genuine and Activation Issue Posting Instructions

Could you also post the system specs of the computer with the problem?

9 more replies
Answer Match 82.32%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PPKRR-8J7T4-TJHTH
Windows Product Key Hash: 2Xg0gGJgLddefMxQtBCLuEuvT3c=
Windows Product ID: 00346-OEM-8992752-50008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {33345A0B-6018-40FA-982B-D9A396DFB0D1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237... Read more

A:My Genuine activation issue although I have a genuine license

Interesting.
The error message
Notification Reason: 0xC004F063.
...is a pretty specific one, and almost always means that the machine has been reinstalled using media other than the manufacturer's Recovery media, while still using the manufacturer's OEM_SLP Key instead of the COA Key.

For what version and edition of Windows is the machine licensed - according to the COA sticker on the case (or inside the battery compartment)

3 more replies
Answer Match 82.32%

Hello and thanks in advance to whoever can help me.

A couple of days ago I was downloading some video files and since I wasn't paying attention I clicked an .exe instead of a video file. I know this makes me the idiot, but I have beaten myself up over it for a while and cannot fix this myself so I am now humbly coming forward with my idiocy to get my Toshiba Qosmio back up and health. So here's the deal:

I got the popup that I wasn't running a genuine copy of Windows 7 64 bit Pro (which I am...came from the factory). Tried to resolve it online and the only answer I got was to buy another copy of Windows, which I don't really want to do. Then I tried to run Windows Update and I get random error codes as to why I can't. I tried a system restore and got a message that there is an error on my hard drive, to run chkdsk. Tried that, nothing. Even when Windows rebooted it wouldn't let me. So then I boot towards the safe mode menu and see an option for Windows Repair, choose that and click on system restore. I pick a restore point a week or so ago and try to restore. Negative. Got a message that not only could it not restore but now that restore point was damaged (hooray). Tried rebooting to that screen and all I get is black: pointer works with touch pad but not mouse. Tried booting into safe mode and I couldn't get explorer.exe to run and had no icons. Then rebooted to Last Known Good Configuration which is where I am now.

Another thing.... Read more

A:Suddenly my genuine Windows is showing up as NOT Genuine

From Microsoft .............Check your validation status by going to http://www.microsoft.com/genuine/validateIf that fails, go to the diagnostics page at http://www.microsoft.com/genuine/diag and see what it has to say.

32 more replies
Answer Match 82.32%

I had a non-genuine copy of Ms Office installed on my computer, and have now purchased a genuine copy. Uninstalling the old (non-genuine) copy is impossible because it doesn't have an uninstaller, and it doesn't even show in Control Panel's Add/Remove Programs. So I just installed my genuine copy in a different folder in Program Files, so that the non-genuine copy wouldn't interfere with the newly installed genuine copy.

The problem is that even though I tried opening Ms Word or Excel directly from the newly installed folder and not from the old link to the old version, it still gives me a message (like before) that says "Get Genuine Office - This copy of Office is not genuine".

How do I get rid of the old (non-genuine) Ms Office if I am unable to uninstall it? Please don't tell me to work on the registry - I don't want to touch the registry because I'm not a computer pro, and I won't know what I'm doing. I just want to get rid of the message that says get genuine Office.

I am using Windows XP Home.

Thank you
 

A:Solved: Switching from non-genuine to genuine Ms Office

7 more replies
Answer Match 82.32%

I recently downloaded SP1 to my Windows 7 machine and shortly thereafter a message appeared on the lower right hand corner indicating that "Windows 7 Build 7601 This copy of windows is not genuine". I bought this machine used and so I verified the key with Microsoft and it is a genuine OEM key but try as I may there is nowhere to enter a product key. I go to start-computer-right click- and at the bottom under Windows Activation it states Status: Not Available - Product ID: Not Available and NO place to enter a product key. Also all of the DOS commands that I can find on the Net do not seem to work either. When I contact Microsoft support they are no help at all and tell me I need to do a CLEAN install with the disk that came with my machine. The only problem is that no disk came with this machine. I have also been told by "Tech support" since I have an OEM key I just cannot use ANY install win 7 disk. I have a TON of Apps. loaded on this machine and it TICKS me off that I have a VALID OEM key and seemingly no way to enter or fix which I suspect is a Microsoft bug to begin with as they have overshot to prevent piracy. Someone Please help!

A:Win 7 Prof not genuine and cannot enter genuine OEM product key

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

9 more replies
Answer Match 82.32%

I have Dell Inspiron 14z 5423 with Windows Home Premium 64 bit preloaded. Yesterday I reset my laptop with factory restore . But after that my OS became not genuine and showing message on the right bottom corner "Windows 7 Build 7601 This copy of Windows is not genuine". The product key which mentioned under my laptop not clear to read. so please help me how to get my product key and activate my OS with genuine key

A:After factory reset my genuine Windows 7 now not genuine

Hi.
Thank you for writing to us!
Kindly follow the steps below :
1.           In the search box of start menu type SLUI 04
2.           Enter SLUI 04 in the search box, and then tap or click SLUI 04.
3.           Follow the instructions on the screen.
Kindly private message the service tag and let us know if the issue is resolved.
Thanks
Robin

3 more replies
Answer Match 82.32%

Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine.
I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010.
I have not had any problems with it until the note appeared on my laptop last week.
Can someone tell me how i can correct this please.
Many thanks

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-RGMWC-2W4GQ-VMY3P
Windows Product Key Hash: R/80Ctxj8g/bq/IlJx/wyVh0ccg=
Windows Product ID: 00426-068-2899473-86248
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {784FE444-1C30-4FF1-A7D4-04470D64E265}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed ... Read more

A:laptop says copy of windows 7 not genuine but it is genuine

Windows Genuine and Activation Issue Posting Instructions

5 more replies
Answer Match 79.38%

I have a laptop purchased several years ago off e-bay with Win 7 installed and it worked fine for well over a year but then I got the " This in not a genuine win 7 blah blah and black screen. It was a little late to return the computer like over a year or more so I have just been using it with ugly accusatory messages and black screen! Ok Microsoft you win, I bought a legit new two DVD 32 and 64 bit Win 7. Since the machine came with the Ultimate version I bought the ultimate version.

Here is what I want to know. How do I substitute this genuine version for my bad version without losing my other programs? I don't want to start all over as I have a whole lot of programs that I want to keep as is. Can I do that?

A:Installing Genuine win 7 over non genuine version

Hello w6k and welcome to Seven Forums.

If everythig is working OK on your computer it should be just a simple matter of changing the invalid Product Key with the PK from your newly purchased disk.

Product Key Number - Change

2 more replies
Answer Match 79.38%

I re-installed Windows 7 home premium on my refurbished optiplex 745.
Whenever I entered my product key it froze, knowing i could enter it later, i skipped that step, hear are a few snapshots of the problem:










So, if the product code on the sticker on my computer doesn't work, am i screwed into buying a new one?

A:Genuine Problems--Windows is not genuine.

Check the code with the online ID checker, make sure you are reading it correctly, there should be no reason it doesn`t work.

Online PIDChecker

Where did you get the 7 HP disc from ?

Did it come with the pc ?

9 more replies
Answer Match 79.38%

I have a laptop with Windows 7 Home Basic OEM pre-installed, it was genuine and had COA on the bottom of laptop.
Accidentally, at that time I was 12 years old, so I don't know about 'crack', 'hack', software counterfeit, etc. . Thus, I thought my Windows was 'low', I want to upgraded it to Windows 7 Ultimate version with Windows Anytime Upgrade.

I searched key generator (keygen) on internet, I found it and generated the code (for Windows 7 Ultimate). Then, I pasted the serial number (product key) to Windows Anytime Upgrade. First, it was failed. So I cancelled the upgrade. But, when the laptop's shutdown and I turn it on again, it was upgrading to the Windows 7 Ultimate. How weird!

Now, I know the pirated / not genuine Windows is not safe, against the law, etc.

My question, is, I restored it to the genuine version of my Windows (7 Home Basic OEM) using my product key.
But I downloaded the setup using the Windows 7 Ultimate pirated (using keygen) that I told you...
Is my Windows become 'not genuine'?
After I restored it, It is very good, clean, doesn't contain virus or error, works perfectly. Then I upgraded it to Windows 10 Home.
Is it okay? Or I should buy the DVD to perform clean install so it is 100% clean?

Need your opinion, please...
Thanks

More replies
Answer Match 79.38%

Hello, I am using an Acer Aspire 5738G, which originally came with Windows Vista Home Premium. Later I got the free Windows 7 Home Premium update disc and never encountered any problem.

But since the last 1 month or so, I've been getting this 'Windows not genuine' message on a random basis. Microsoft Security Essentials says that it will disable itself within 30 days if the issue is not resolved. When I click on 'Resolve issue', an IE window is opened and takes me to Microsoft's website. When I do all the steps explained, everything goes back to normal and my Windows is again considered as genuine.

I am a bit worried, although I can always solve the problem, it still irritates me when I see the 'Windows not genuine' message. What could be the cause of the problem and what is the solution?

Thanks in advance.

A:'Windows not genuine' message even though it is genuine

Try this
Genuine Microsoft Software

...and if you are using any cleaning util's / software you should probably look at them because that would be my first guess as to where they went.

9 more replies
Answer Match 79.38%

I have a MSDNAA account where I downloaded my copy of Windows 7 Pro, so its genuine, but when my computer is idle for sometime, in the lower right corner of the screen, sometimes appears the "not genuine" text with "evaluation copy etc etc". I go to Control Panel - System, then windows activates itself again, turning genuine again. This happened two times, yesterday and today. Is this a bug or what?

A:Windows 7 pro activation - genuine / not genuine

To help us troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.  Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.  Thank you!Carey Frisch

4 more replies
Answer Match 79.38%

My HP Pavilion dv6 laptop suddenly has decided Windows is not Genuine. I put in the number on the bottom of the laptop and it says it is verified and good. But then after a while it goes back to saying it is not Genuine. I am out of the country at the moment, and I need to fix this in the meantime. I do Slui 3 and fix it, because if I try to go online to do this it won't finish it up, it just sits there loading. I haven't had issues with this laptop at all otherwise. Been using it for years. Bought it brand new. I do have virus protection but I am beginning to wonder if this is a virus? Or something like that? You would think that after entering the right number and getting the yes this is valid that it would be fine?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RQ67M-QBW28-DVYVM
Windows Product Key Hash: QTqVTw6tsH0jceCOnEVTVh/X3yQ=
Windows Product ID: 00359-OEM-9823562-67984
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {038B46C1-8A48-4319-87D0-748C6733406A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID... Read more

A:Windows Genuine Issue, It says Genuine then say it is not, over & over

What AV are you using?
Please disable real-time scanning/protection and reboot

If the notification has disappeared, re-enable real-time scanning and reboot again

If the notification is still present, first check whether the real-time scanning is still switched off If so, then re-enable it and post the result. If it's turned itself back on then tell me or try again using a different disable option.
Post back with the results

3 more replies
Answer Match 79.38%

A friend of mine has a Windows XP Home Edition machine running Service Pack 2. She called me along this afternoon because she has been having problems with the machine for several weeks! Anyway this machine runs Norton Internet Security Center which was up to date as of a few weeks ago, but because of her problem it no longer seems able to complete its update process although she has 322 days left of her subscription. I tried several times but each time the update process terminated after doing some of the downloads. There is also an icon in her system tray area (right hand side) which refers to the non-genuine windows message and tells her to clickon it to resolve the non-genuine Windows problem.

The problem she has is that on boot up she gets a message saying that her version of Windows is not genuine (it is since it was supplied with the machine 4 years ago) and what is more it talks about Windows XP Professional whereas she has Windows XP Home. In addition to these messages which give her the option to resolve the problem now or later, she gets pop-ups at various times saying that her copy of Windows is not genuine, maybe counterfeit etc.

In addition when these problems started to occur she says she was no longer able to connect to the internet (she has a router and broadband) - I noticed that her connection was disabled so I re-enabled this and we can now connect to the Internet.

She also has problems with IE (think it is V8) whereby it comes up with an error aft... Read more

A:Genuine Or Non-genuine Windows Problem

Welcome to BleepingOnce something has gotten by Norton's it's even harder to remove it, as Norton's is always running and interfering.For now let's start with a scan with MBAMhttp://www.bleepingcomputer.com/forums/ind...st&p=946998After installing and updating MBAM you might disable norton's after disconnecting from the internethttp://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/Remember to enable it before reconnecting, it's possible it's actually doing some good, if she hadn't paid for a subscription I would suggest a better software

2 more replies
Answer Match 79.38%

Hello all, and thank you for the oppurtunity to post.
I got a Pop-up, titled Microsoft Security Essential, which states I am infected by a Trojan. At the same time I was surprised to see a Windows Genuine notification , which stated that because I have made major changes since I first loaded Windows XP Pro, I now have to reactivate windows. Is this for real? The Microsoft notice will not go away no matter what I do, it sits in the middle of the screen and resists all efforts to close.If this is a Virus I am sure I will need Help in removing. Thanking you in advance,

Newagedave

More replies
Answer Match 73.5%

I have a PC which has non genuine Win 7 Home Edition installed . I have purchased a retail Win 7 Pro Edition which I intend to install on the pc.. is it as simple as installing Win 7 through my cd drive and updating my system. My pc runs a dual core 3Ghz processor , 64 bit, and 8gig Ram. I'd like to try this installation myself ,,, but unsure of the difficulty in doing so, any suggestions would be appreciated. Tom
 

A:non genuine to genuine installation

10 more replies
Answer Match 71.82%

Hi,

OS: Windows 7 Professional 64bit. Used since Win7 came out with no genuinity issues until now.

A short while after the SP1 update I started getting popups claiming my Windows is not genuine. I know for a fact that my Windows is genuine.

Properties show my Windows is activated. I have activated both online and by phone yet the popup still keeps appearing. The MGA diagnostics show that there is a tampered file and apparently it is causing the validation to flag my system as not genuine:


Code:
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000200
Event Time Stamp: 4:20:2011 14:49
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
I have tried to fix this for a while now. The file seems to be associated with MUI packages and Something called Vistalizator.

I have checked the registry and there are no MUI's. US-EN only. I do not have anything called Vistalizator.

I am rather frustrated with googling in microsoft pages as they all lead to the Vistalizator and MUI packs but I don't have them so the fix does not apply.


Thanks.

A:[SOLVED] Windows not genuine error on a genuine Windows PC.

Check this answer supplied in Microsoft's forums: Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

10 more replies
Answer Match 68.88%

I was doing a search online to see what this error was and I noticed that it could be any number of things...so I figured I would post on here to see if anyone had any insight to help me out. Here is the Error Message that I get. I got the error message while running my virus scanner, the scan gets about 75% done and goes to a blue screen with this error.

Error:

A problem has been detected and windows has been shut down to prevent damage to your computer.

A wait operation,attach process, or yield was attempted from DPC routine.

If this is the first time you’ve seen this stop error screen, restart your computer.If this screen appears again,follow these steps:

Check to make sure any new hardware or software is properly installed.If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue,disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components,restart your computer, press F8 to select Advanced Starup options, and then select safe mode.

Technical information:

*** STOP: 0x000000B8 (0X00000000,0X00000000,0X00000000,0X00000000)

Begninning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

I have already completely wiped out my hard drive and re-installed Windows XP. I also seen this in anot... Read more

A:0x000000B8 (0X00000000,0X00000000,0X00000000,0X00000000) Error Message on XP

I just found a program called ParetoLogic PC Health Advisor...running the program now, hopefully if fixes the error...it said is was a Micorsoft Partner Program so I am trying it out...I will post again if it fixes the issue. Thanks again
 

1 more replies
Answer Match 66.78%

Hello,
Im in a trouble, so im hoping that you will help me.
I had a genuine windows 7 for a laptop a while ago, then i sent the laptop to my parents in a different country.
So i bought a new pc, without a operating system, driven by a lack of money i downloaded the old not genuine xp. Along came problems, unknown errors,bugs,etc.
Like for example, now i cannot start safe mode, i cannot make a new partition thru cmd or partition magic cause of somekind of file xmnt.exe is missing.
Sadly, i want to keep my bought games and programs, 'cause my internet is pretty slow, so it will take for ages to redownload/reinstall everything.

The question is: Can i upgrade my not genuine windows xp to windows 7 by buying it and installing like it's a common program keeping all of the programs/games/etc.?

Thank you in advance.

A:Upgrade not genuine windows xp to genuine windows 7.

Sadly if you are looking to regain stability your best bet would be a fresh install of windows 7
Clean Install with a Upgrade Windows 7 Version

as outlined there you can do a fresh install with the upgrade disc, this would result in the loss of your games and programs, though do a straight upgrade from xp to win 7 without cleaning out the garbage is just going to make win 7 run horribly too.

9 more replies
Answer Match 66.78%

Hey guys,

I understand i'm new here and haven't made any posts yet, but I am in dire need for some unofficial tech help!

Basically have been running an OEM version of Windows 7 64-bit on a custom built machine (Possibly bought this from Amazon or another online retailer)
Recently i disposed of the retail box but kept a backup of the serial code on my computer, as I moved into my University accommodation and didn't need it.

So I boot up my PC after having windows 7 installed for at least 8 months or so, and my desktop is black with "this copy of windows is not genuine" (build 7600).
I rang Microsoft for an explanation and after being moved through 3 departments I was asked for my serial code and was told I had to buy a new code as this code was "MSDN" or something and was counterfeit. I tried explaining to the guy that i bought my OEM license from a reputable retailer (like I said, I think it's Amazon or possibly Play.com) but the only answer he'd give me is to buy a new copy, or to contact the retailer directly, and refused to pass me up to a supervisor.

How the heck am I supposed to demand a refund for a product they supplied to me 8 months ago?? I'm about to call them now but was hoping for any advice at all if possible whether its a number to call or soemthing I can check on my PC.

I would be so grateful for the help!
Thanks guys,

Tom

EDIT:
Sorry just to clarify,I haven't installed my OEM serial on any other machine, or updated my motherboard! :/... Read more

A:Genuine bought OEM now "not genuine"

I would keep trying to get a supervisor on the line. The first tier of call center monkeys probably have to get approval from a supervisor anyway before they can tell anyone anything other than "buy a new key". It's possible that you were scammed into paying for a pirated or hacked windows disk. Some of the counterfeits I've seen pictures of can look legitimate until you compare them to the real thing, however, I think it's more likely that you ended up talking to a couple of douchebags who enjoy using what little power they have to ruin someone's day. Keep calling until you get someone with a little sense

9 more replies
Answer Match 65.94%

On WinXP when I shut my computer down, at the end of shutdown process I get a blue screen message saying:

STOP: c000021a Fatal system error. The Windows Logon Process system process terminated unexpectidly with a state of 0x00000000 (0x00000000 0x00000000)
The system has been shut down.

It is doing no harm to my computer but I have to turn off the power to shut it down. Does anyone know how to fix it?
Thanks
 

More replies
Answer Match 65.94%

Hi There,
I have an HP Pavilion Elite M9150F desktop tower that has just recently encountered the dreaded ?Blue Screen of Death? with the error stating: ***STOP: 0x000000A5 (0x0001000A, 0x00000000, 0x00000000 ,0x00000000)
I have seen and dealt with blue screens before, but this one seems to be the most difficult to date. The history of this unit is quite simple, it has remained in its original state with the exception of upgrading the OS from Windows Vista Home Premium 32 bit to Windows 7 Home Premium 32 bit and of course windows and hardware updates. This machine has performed great for what I need it to do, until recently.
The specs for this machine can be located on this website:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01301711&cc=us&dlc=en&lc=en
The symptoms started I think, when I downloaded and installed an updated driver for my Nvidia Geforce 8500GT video card in September 2012. Things seemed to be OK with the new driver, then about a week later I went to boot up the system and it Black Screened, nothing, but I could hear the Windows startup tune on the speakers. I forced shut down and rebooted. It rebooted OK and worked fine, life went on. Now, the next thing that happened just a few nights ago (I have no idea if this has any relevance whatsoever, I?m not an electronics genius, I will reluctantly include it)) I was attempting to hook up my wife?s new Blackberry 9360 to our wireless home network and activate it on the Enterprise server. I suc... Read more

A:BSOD STOP: 0x000000A5 (0x0001000A, 0x00000000, 0x00000000 ,0x00000000)

Follow the instructions here> http://www.techsupportforum.com/foru...ta-452654.html
Lets see if the BSOD dump file(s) can tell us whats going on.

15 more replies
Answer Match 63.84%

I get that STOP error every time I insert my ethernet cable that has an active internet connection into my computer. Only in safe mode am I able to go on the internet freely without my computer getting the BSOD. I'm not that smart with computers so any explanation on what to do is greatly appreciated. I'm am also sorry if this is the wrong place to post this as I am new to this site. Thanks in advance.
 

A:BSOD help: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x00000000)

What is your computer? Dell, HP, Sony? Laptop? When did this BSOD first start?
 

5 more replies
Answer Match 63.84%

Ok, this time i'm determined to figure out how to get rid of this stupid BSOD error. I'll try and give you AS MUCH info as I possibly can.

First of all, here is what the BSOD mainly says...

Technical information:

*** STOP: 0x0000007F (0x0000000D, 0x00000000, 0x00000000, 0x00000000)

I get the BSOD usually when I try to play video games, sometimes it happens randomly though, I can't tell why this happens so i'm hoping you can tell me.

Next, here are my computer specs....

OS: Windows XP Home Edition SP3
System Model: AOpen Km400-8237
Processor: AMD Sempron 2200+
Video card: NVIDIA GeForce 6200
I have 512 Mb of RAM and, DirectX 9.0c.

If you need anything else, please tell me.

The Minidump is in the attachments below, thats the most recent, I have ones from the past few days if you need them but i'm not sure if they will be different because i've tried multiple solutions to this problem...

A:[SOLVED] 0x0000007F (0x0000000D, 0x00000000, 0x00000000, 0x00000000)?

Heres a HiJackThis log, I don't know... maybe it will help some how...

EDIT: Oh, and heres the system log error for the BSOD I've been getting...

Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3 00000000, parameter4 00000000.


REMOVED HJT LOG WE DO NOT ASSIST WITH THOSE TYPES OF ISSUES IN THIS PART OF THE FORUM.

10 more replies
Answer Match 63.42%

Hey guys so I have this problem with my computer. Whenever I turn it on, and log in, I get a bunch of errors right off the top that go something like this.

The instruction at "0x00000000" referenced memory at "0x00000000". The memory could not be "read".

Click on OK to terminate the program.
------------------
I'm going to blow myself up if I can't find the fix for it haha.
I assumed it was a virus/malware/spyware. I did scans for all of them and found nothing. When I did a virus scan with Sophos, I came across 3 errors while trying to scan. Some places were either...missing or not accessible.

/wrists.
 

A:Application Error at 0x00000000

bump
 

1 more replies
Answer Match 62.16%

My computer brought up this explorer.exe application error 0x00000000, no memory written. I run windows xp. I have tried a restore, a reset of IE. I have no idea what to do next. Can anyone help please? I don't have the money to wipe the computer and start over....is there any other way?
Thank you!
 
Beth

A:Explorer.exe application error 0x00000000 problem

Please...post the entire error message, exactly as it appeared onscreen?
 
What were you doing on the system when the onscreen error message appeared?
 
Does the system boot into Windows now?  Boot into safe mode?
 
System manufacturer and model?
 
Louis

2 more replies
Answer Match 61.32%

I receive this error when right mouse clicking on an icon on my desktop. I am running windows xp home edition and yes it is fully windows updated and tried several different mouses. The error comes up as a box and says

explorer.exe application error.

The instruction at "0x00000000" referenced memory at "0x00000000". The memory could not be read. Click OK to terminate the program.

once i click ok the screen goes blank for a second or two and takes me back to my desktop. I could use some help with this if anyone can help me as i need to be able to right click some certian icons to delete them copy them or view or edit their properties. Thanks Robbb31
 

A:explorer.exe application error 0x00000000 the memory could not be read

8 more replies
Answer Match 60.06%

On Windows Xp, everytime that I shut my computer down, I get a blue screen message sayingL

STOP: c000021a Fatal system error. The windows logon system process terminated unex[ectidly with a state of 0x00000000 (0x00000000 0x00000000)

The system has been shut down
As far as I can tell it is doing no harm to my computer but has become an annoyance as I must turn off the plug to shut it down. Does anyone know how to fix it?
Thanks
 

More replies
Answer Match 58.8%

Just bought a genuine xp pro disk and put it on my main comp then I formatted and put it on my second comp , I thought wrongly u could use it about 5 times but here I found out u can only use it on the one machine, The problem now is that my second comp needs to be actived by microsoft by broadband but as it is broadband has not been on the comp yet , I had to phone microsoft to actiavated it but they would not as it was a second comp, now I am stuck as it will not let me uninstall it
Any thoughts on this please
 

A:Genuine xp pro

6 more replies
Answer Match 58.8%

Hello,
Dear Microsoft,
I purchased my laptop from an exclusive agent for HP store in syria in 2011 as I remember and about two months ago I did an auto update then the screen became a black and a ( this copy of windows not genuine ) is written at down of the desktop. so please
how can I fix this problem ?

thanks in advance
Fadi

More replies
Answer Match 58.8%

Appears I bought a non genuine copy of windows 7 ultimate. Vendor is not around any longer and looks like I am stuck. What happens if I contact microsoft. Am I going to have to buy a new version and uninstall this one or will they just sell me a key? Thanks.

A:Non genuine win 7

You are better off buying a new version (the key comes with it) since you can't be sure what else was on "bundled" with one you bought. Was it a disk, or a pre-installed Windows?

8 more replies
Answer Match 58.8%

I have come across a few tales of woe recently.

Essentially the system reports that XP is not genuine.

It turns out that the Xp insalation was done using a commercial (multi-licence) copy by an independant dealer as such it is genuine.

Any one else come across this??

Whats the fix???

A:XP not genuine when it is!

Please first check out if your pc is included in Microsoft's list of invalid Product IDs, and post back.

2 more replies
Answer Match 58.8%

Okay well i'm go about my usual day on my computer when BAM out of no where it says my copy of Window Vista is not genuine ( I bought this at Tiger Direct btw) so well i follow the link on the box and get it verified... no luck... so i go into my control panel... won't let me... I search on google and found someone who got theirs to work... try to follow the steps.... guess what? won't let me. It won't let me do anything so is there a way to fix it?? please help me!

A:Isn't genuine? But IT IS!

Hi,

Click Start and type slui.exe 4 in the start search box and hit Enter.
Pick your country and then you get instructions to activate by phone - there is a toll free number.

Also you may like to see this

Reduced Functionality Mode

Hope it helps

SIW2

1 more replies
Answer Match 58.8%

what is a Genuine product key

someone help me,
my computer,keeps saying that i am a counterfiet,and i need a genuine product key

what is it,
any help will work

A:What--genuine---what

It is the product key that came with authentic Microsoft software that has not been used on any other computer.

If you have a legitimate installation use the call in method to authenticate Windows (or other Microsoft Software)

Click start/programs/accessories/authenticate and it will give you two options - one to authenticate over the internet and if that fails it will give you toll free phone numbers to call.

If you do not authenticate Windows (or whatever other software it is) will shut down and become inoperable in 30 days.

6 more replies
Answer Match 58.8%

When I purchased Toshiba Laptop with windows 7 Home Premium, It came to me preactivated with SLP key.

There was also a key with COA sticker.

Now I have converted Home Premium to Ultimate with windows Anytime Upgrade key.

That means I have three keys. In case of reinstall which one to use? I am in a dillema!!!

Can someone please clarify?

A:Which key is genuine and useful!

   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create



Did you make the OEM manufacturer's Recovery Disks?



How to use Toshiba Recovery.
How to use the Toshiba HDD Recovery Utility

Reinstall with Toshiba Recovery Disks, than use Anytime Upgrade.

9 more replies
Answer Match 58.8%

I have activated my windows but every now and then a dialog box appears and says your windows is not genuine. Then I activate again... I am getting tired of doing this.... and wondering if you have any solution ???

A:Not Genuine?

Hello WerD,

Did you use any type of hack to remove the watermark on the desktop? These are bad about causing issues like this one.

4 more replies
Answer Match 58.8%

I bought Win 7 Pro direct from Microsoft. I've been running it ever since without a problem until about three months ago. Now every so often (theres no pattern I can tell) I get the "not genuine" warning on the bottom right of my desktop. To remove it I right click "computer" in the start menu and click "properties" and the "not genuine" warning goes away. Here is the report


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {07693D9F-F5E6-4A76-955C-48E457DD812B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N... Read more

A:Not Genuine...sometimes ...

This looks to me to be counterfeit.

The OEM_SLP Key in use, and the SLIC Table are both from Acer - but the motherboard is a retail one.

The activation has therefore been enabled by a hacker's Activation Exploit

Microsoft do NOT sell install disks with Acer Keys.

If you License from Microsoft is for Windows 7 Professional, use the You need to reformat and reinstall using genuine media and Key.

3 more replies
Answer Match 58.8%

I bought a Retail box of Windows 7 Pro for my wife's soon to be built pc.
The purchase was through Amazon and a company in Laguna Hills, Ca.
The price was decent and I've never had a problem with Amazon before so why not?
Got the package today in the mail and just opened it.
The upper edge of the blue Windows 7 cardboard sleeve is bent over and slightly separated. The shrink wrap is wrinkled in the same area.
Removing the plastic case from the cardboard holder I can see that the seal appears to be compromised.
There is a 'bar or line' which is part of the seal that is showing red except near the center, where it is silver.
Also, the squiggly line that runs the length of the seal along the words 'Win Pro 7 English US only DVD' seems to be slightly separated.
I've never dealt with anything like this before and could use some advice. Is there a way of using the numbers on that label to tell if this is genuine or should I try to get a new copy?
Thanks for any help.
H

A:How to tell if it's genuine?

You may find this link goes some way to answering your concerns.

Genuine Windows: frequently asked questions - Microsoft Windows

If the software is counterfeit it will fail Microsoft's validation checks.

9 more replies
Answer Match 58.8%

How to make the windows Genuine..?
A window always comes after each restart and i cant even make it a genuine version..
any help??please..
 

A:How Genuine???

7 more replies
Answer Match 58.8%

Does this mean my copy of windows 7 is geniue?
I get that after I press viodate.

A:Genuine?

From what i understand, this means they want to check if it is genuine.

9 more replies
Answer Match 58.8%

I have genuine windows 7 in my pc. after fewdays i format my pc and i lost my previous genuine key. so what i have to do now to genuine.

A:Need to Know how to genuine

  
Quote: Originally Posted by shimoly


I have genuine windows 7 in my pc. after fewdays i format my pc and i lost my previous genuine key. so what i have to do now to genuine.


Have you got the case/sleeve that your installation disc came in?

3 more replies
Answer Match 58.8%

About four months ago i put windows 7 64 bit ultimate, that i got from my roommate, on my computer. it has worked great for months and just a few minutes ago i went to my desktop, and my background had changed to black and there is now the words "Windows 7 Build 7600 This Copy of Windows is not genuine." Why did all of a sudden that pop up? is there away to either make it genuine or a way to make the words go away?

A:Not a genuine???

If you didn't pay for it, no. If you did and can prove it, contact microsoft.
Click StartCollapse this imageExpand this image

.
Right-click Computer.
Select Properties.
At the bottom of this window, click Activate Windows now.

9 more replies
Answer Match 58.8%

I have a copy of windows 7 pro. I keep getting a window that pops up stating that my windows is not genuine. How do I get rid of that window from popping up. I need step by step instructions. Attached is a print screen.
 

A:not genuine

Please run the MGA Diagnostic Tool and post back the report it creates:

Download MGADiag to your desktop.

Double-click on MGADiag.exe to launch the program

Click "Continue"

Ensure that the "Windows" tab is selected (it should be by default).

Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.

Paste the MGA Diagnostic Report back here in your next reply.

 

2 more replies
Answer Match 58.8%

Original windows 7 , I did something with wifi and clicked on something and now for example when I changed my desktop background and restart PC it tourns black and PC is generaly slower
I am not programmer good.. so please "easy steps"..
some specification from program Microsoft genuine Advantage Diagnostic tool..



Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {04A90749-5DDF-40E2-9CE5-83CC22BCA0C7}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr... Read more

A:how to genuine my pc

You are using the well known stolen Lenova key to activate the current installation. The ONLY way to have a genuine installation is to purchase a genuine licence.

1 more replies
Answer Match 58.8%

i got a problem...my windows is genuine..but after i installed the latest updates..it says that my windows not running the genuine windows after i log on..but,at the control panel.it still shows that my windows is genuine..any suggestions?

A:not genuine??????

I had the same problem previously - where did you get your copy of Windows from?

9 more replies
Answer Match 58.8%

Hi guys,
I hope someone can give me some advice. Non-computer literate girlfriend bought an ACER laptop with OS pre-installed and no disks. The laptop was purchased from a reputable retailer in a shopping mall about 4 years ago and was primarily used for email, facebook, skype and games. I gave my girlfriend some basic instruction but noticed she had no on-line protection so I downloaded a firewall, AV and cleaning applications. I checked and cleaned up every few months, finding the occasional trojan etc, and also downloaded updates. She reported some performance problems when I was away working and took the laptop to the mall who identified and removed a virus. Another issue was that the battery started to fail and had to be replaced last year. The only other significant issue was that I tried to update to Win 8 and all started well but the install failed and further attempts just resulted in the disk not being read and a message saying that UDF system was needed. I downloaded the recommended UDF reader but no change. With all the hype surrounding Win 10, I have been cleaning and updating the laptop over the past week and noticed a lot of some Windows Update download failures. I managed to get these to download and install in batches although this sometimes took 3-4 times. Sfc /scannow would not get past 44% until I ran chkdsk / r and /f and then everything was okay except that now Windows is no longer activated and does not accept the product key. I downloaded a... Read more

A:Win 7 Ult 64 genuine or not?

The installed Product Key is the Default Key and can never be activated.

What Key have you been attempting to input? - you must use the one from the COA sticker on the machine's case (or inside the battery compartment), and it must be for the same edition of Windows 7 (Ultimate, here).

The normal configuration of the Aspire 4750 is to be shipped with Home Premium - for which edition is the COA sticker valid?

9 more replies
Answer Match 58.8%

Having upgrade from Win 7 pro to 10 and win 10 being activated since the 29th July, I decided to revert back to 7. Having removed the Windows.old from my drive I had to do a clean install. That's when the trouble started. I installed win 7 pro and tried to activate it, only to be told that my product number was blocked.

I have in front of me the boxed Windows 7 pro, bought a good few years ago with the legit product number.
So I contacted Microsoft only to be told that my product number was counterfeit. At no time was my copy anything other than genuine. In the system page it was always shown as a genuine Microsoft product.

So it looks like Microsoft has screwed me over. Just to be clear this Win 7 was purchased from a reputable dealer, no ebay or second rate sites.
So I'm snookered, I either stay with 10 or buy another copy of Win pro.

A:Genuine ID

Did MS tell you that your Win 7 key was outright counterfeit---which would mean that it was never legit, even months ago before you even considered Windows 10?

Or did they tell you that the Windows 7 key was simply blocked for an unknown reason? Or no longer valid although it may have been at one time?

I assume you talked to a human being? Did that one human make the decision on his own? I'm wondering if you'd have got a different result if you had lucked out and got someone else on the phone.

This is one of the things that keeps me reticent about Windows 10.

Too late now, but I wonder if an image restoration of your Windows 7 installation would have necessarily been successful.

9 more replies
Answer Match 58.8%

Hi, I have a question I want to upgrade my winxp professional to win7 but need to know if it is genuine. Now I bought this pc as a used one so do not have that info. How can I gather that info without getting to scan it with Microsoft genuine tool? Or can I go ahead and buy the win 7 and put it on my pc regardless?
Thanx
J

A:Genuine OS

<<...but need to know if it is genuine.>> The simple answer is to do what you want to avoid...run the MS tool.<<Or can I go ahead and buy the win 7 and put it on my pc regardless?>>You could buy a full retail version (not upgrade version) of Win 7...and do a clean install, after deleting your possibly illegal version.The upgrade version of Win 7 will only apply to a legally installed version of XP...it checks the system for such before proceeding with the install of Win 7.MS Licensing FAQLouis

5 more replies
Answer Match 58.8%

This is just a question a friend was wondering and so was i.
He wants to re-install windows on his system, its all legit, he has a sticker on there with a code and everything. When he bought it from PC World, it came installed with XP Home, but no Windows disc. Anyway, his PC is now clogged up with so many programmes and files over the years, he wants to wipe it and go back to day 1 again. So he wants to know:

Because he never got a Windows XP disc, can he use someone elses, but use his own number that is on the sticker on his PC?

Would that be legal, and if so, would it work? and if yes to both those questions, could he do it with XP Pro (im guessing not with it having more features) or would it need to be XP Home?

I just remember reading ages ago, i think, that the above is ok to do, as windows is registered with the number and not the disc and is therefore safe and legal to do.

Thanks!

A:Xp Genuine Cd

It is possible, but if the original operating system was Home Edition, he will have to reinstall Home Edition again in order for the key on the sticker to work. In other words, the key is proprietary for Home Edition and will not work with XP Pro.If the CD he uses is an OEM restore disk, he may have to manually change the key after installation.

2 more replies
Answer Match 58.8%

Friend has had his Vista laptop repaired & now when it boots it says it is not a Genuine Copy?
Is this a case of my friends putting in the key code if they can find it?
If they cant as it's an old laptop what do they do?
Fresh install of Vista/XP/Win7 by buying a copy?
 

A:Genuine or Not?

Is it not on the sticker underneath the Laptop?
 

7 more replies
Answer Match 58.8%

Hi,

Just got this old computer. It is running Windows XP. Want to check if it is genuine or not. Here's the MGADiag log:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-MBY78-67QCT-D4XMT
Windows Product Key Hash: itppfkIj2E6+akWG1N1/KNyw/0k=
Windows Product ID: 76477-OEM-2170371-34342
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {327858D0-4185-4FC3-9109-13E690663C85}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.5.530.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2ee7_E2AD56EA-148-80004005_16E0B333-89-80004005_78155E4D-232-80004005
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Micro... Read more

A:Genuine ?

7 more replies
Answer Match 58.8%

  
Quote: Originally Posted by laytonj519


I bought my HP laptop from Best Buy with windows 7 already installed. It is now claiming that windows 7 is not genuine and needs to be reactivated. I don't have a product key to activate it since it came already activated. I don't really know what to do. Is there any information I should give you guys to help out? My windows 7 version is actually home premium 64 bit.

Thanks in advance.


windows is not genuine

A:Not genuine

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85173
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {04E5E219-D9A3-4661-B16E-89FCBE3A1DC6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154... Read more

3 more replies
Answer Match 58.8%

If Windows 7 is not legitimate, would making it legit require formatting the drive and doing a complete reinstall?  Or do I just buy a key and all is well?  Cost?
 
I have spent many hours looking for this information, which you'd think would be available right on Microsoft's website.  But it isn't.

A:maybe not genuine but then what?

FWIW:  http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/make-illegal-install-of-win7-legal/a587a95b-6ea1-4fa2-a675-94a7227edc06?auth=1
 
Louis

5 more replies
Answer Match 58.8%

I recently installed a client update for MSE today, and when I opened it up out of interest, I saw quite a noticeable difference:



The background was changed, and now the software calls your computer a PC, and a new system to report malware to Microsoft called MAPS.

I just need to clarify whether this is legit or bogus. Anyone else got this?

A:Is this genuine?

Hello Peter,

Other than you having MSE maximized, it looks just like mine does.

version: 4.0.1526.0

Hope this helps,
Shawn

2 more replies
Answer Match 58.8%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E7C28FB3-D955-4FAA-BD7F-F77C58E1E07C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1... Read more

A:not genuine

Hi and welcome to SevenForums,
Bummer
Where did you get your copy of win-7 exactly ?

2 more replies
Answer Match 58.8%

I recently purchased a new laptop with Windows 7 Home Premium on it, then on the Windows website bought a GENUINE version of Windows 7 Ultimate, but after I installed the update KB971033, I turned on my computer and logged in. And a message popped up saying "This is NOT Genuine Windows, please purchase one online or locally". And I had to pay like $300.00 on the Windows website! Could anyone help?

A:Not genuine eh?

strange indeed, but you can uninstall the update. there's an option in the "installed updates" window. I would recommend you to do this. From what I've seen posted around the internet, there are issues with this update including ethical ones.

2 more replies
Answer Match 58.8%

Hi everybody !!

Please tell me is this corect genuine.



Thank you !

Best regards !!

F.

A:PLEASE HELP genuine

Looks good to me, that logo in the bottom right of the window also appears in my system properties. My OS is OEM.

3 more replies
Answer Match 58.8%

Bought a xp disk put it in the comp...working fine...then tried to put it in a second comp...loaded it up then it had to be actived by phone to microsoft then I was told you can not have it on two machines...ok..in bios put it to load in 1 st boot by cd put in different xp disk but it not load,it just goes back to to the first one wanting to be actiaved by phone
 

A:genuine xp pro

10 more replies
Answer Match 58.8%

I am using Windows 7 aswell and have Avast Premium installed too.
After a critical Windows update this weekend, my legitimate OEM Dell operating system suddenly flagged up as a non-genuine copy.

Avast was updated this weekend too, however this is not the issue, it was coincidental to update at the same time. I have eliminated this is an issue by doing a system restore before Avast made an update, I then disabled Windows update immediately and proceeded to update Avast and there are no problems.

The two recent critical Windows Update's are causing these problems on my system:
1. My internet is partly connected..
(the network symbol in the right hand start menu usually shows a sky blue disc shaped sign when my Ethernet is connecting, this particular occasion it remains instead of dissapearing).
2. The start menu is malfunctioning..
(when I load start menu programs like MS Paint do not visibly load on my desktop, they run hidden in the background and can be seen in 'processes' in the task manager).

A:non-genuine

As it worked for me, I would suggest Starting your PC, hit F8 repeatedly until a screen prompt arrives. In the prompt, find System Restore.
Do a System restore before Avast and Windows Update installed anything.
This should restore your PC back to how it was before.

Disable Windows Update when you successfully load windows. You can update Avast without any issue.
These critical updates are the problem, I personally will make a complaint to microsoft.

2 more replies
Answer Match 58.8%

So back in November or December the CPU fan of my HP Envy died and I had to take it to a shop and have it replaced. While I was there I also had the keyboard replaced as the space key had been broken. 
 
I get the computer back and the techs had so nicely taken the time to run a virus scan, give my computer a tune up, and install windows updates. They felt my computer was 'running slow' and that I might have a virus.
 
... In the wake of getting my machine back I started getting notices that my copy of windows is no longer genuine. 
But it is. 
 
I went through some tech support with Microsoft where they went ahead and 'fixed' it only for it to happen again. I gave up and set the computer aside for six months, unable to fix the problem. Flash forward. 
 
Apparently around that time there was a software release that made a bunch of windows copies show as not genuine. I install windows updates that happened in the month I just stopped dealing with this machine. 
 
I called Microsoft and flailed and they confirmed that the code on the bottom of my computer is indeed a valid, genuine copy of windows. Because it is OEM I need to go to the manufacturer, HP, to get things fixed. 
 
So I called HP. They want me to do a factory reset and/or run the recovery discs. Both of which will result in me COMPLETELY LOSING ALL OF MY DATA and resetting the machine back to factory default. This, of course, sounds like a load of bull to m... Read more

A:Not Genuine... except it is.

Download and run MGADiag, then copy and paste the output with your reply.

17 more replies
Answer Match 58.8%

So I have a very interesting problems.
I own a Toshiba Laptop.  Brought it brand new in a fully sealed box from I wanna say either NewEgg, CompUSA, or similar store.  It was purchased about 4yrs ago. 
About 9months ago the laptop's screen died on me so I transplanted the hard drive into a desktop as the main drive and I have been using that ever since. 
 
A couple days ago I got a warning saying my version of Win 7 Home Premium was not genuine.  This totally threw me off because I've NEVER re-installed the OS, or anything of that sort.  So now it appears the only option Microsoft is giving me is to purchase a legit version of Win7. 
 
Now I have the original Laptop shell, and it still has a readable Product Key, my question is will that do me any good?

A:Not Genuine

When you activate Windows, it creates a unique identifier, based on the current hardware.  When there is a significant change in hardware, the unique identifier is validate by M$, and if it is far enough off, it become invalid, and you have to reactivate it.
This should answer your questions: http://windows.microsoft.com/en-us/windows/activating-windows-faq#1TC=windows-7
Basically, reenter the key, and reactivate.
 
Best of luck!

2 more replies
Answer Match 58.8%

I used Minitool Partition Wizard to resize my partitions.

C: with windows 7 64-bit is working just fine after the process.
but when I try to start my second OS T: with win7 32-bit it will say
"Windows 7
Build 7601
This copy of Windows is not genuine"

Should I reinstall windows?
Can I still use my product key?

A:Not Genuine

Assuming you used a legit key from in the beginning, just re-enter it and activate again. Sometimes, significant system changes trip the activation.

9 more replies
Answer Match 58.38%

I have windows 7 ultimate thst is not genuine and I install a lot of programs and now I bought the windows 7 ultimate genuine disk.

Can I make my copy genuine without format the computer.
 

A:windows 7 is not genuine

16 more replies
Answer Match 58.38%

Hey, There Are A Problem In My Windows...
I Have The Genuine Copy And The Activation Key Is Installed..
And All This Is Correct..
But Some Times When I Boot My PC I Found At The Background "This Copy Of Windows Is Not Genuine...." When I Enter To The Properties Of My Computer I Found That The Key Is Unavailable.. So I Wait A Few Seconds After These The Mark Of Genuine Appears And The Key To And The Phrase Written On The Background Disappear ! If There Are Any Solution To Make This Letter To Not Appear Anymore Please Tell Me ? I Don't Know What To Do !!

A:Genuine Copy

I suggest you read through the link -

Activation and registration of a Microsoft product

and / or

Get Help Now

Contact a support professional by E-mail, Online, or Phone

1 more replies
Answer Match 58.38%

I bought my computer from best buy a couple of days ago and i recently got a message saying that my version of windows is not genuine.

when i try to run the windows activation update it gives me "Update installation failed. Error information - 0x800B0001"
and i still get the message that my windows is not genuine.
 

A:Windows not genuine?

14 more replies
Answer Match 58.38%

Can anyone help me?

I have an Acer 5920G with 4 Gig Ram running Windows 7 Ultimate 32bit. Just the other day it has started saying I made need to replace my battery. The system is 2 years old. I am amazed by this as it is kept in very good condition. I have read on the web that this is likely a software issue with Windows 7 and is either giving a false reading or harming my battery.

Please please can anyone help with this?

I am quite a newbie.

Thanks.

Also Windows keeps popping up with a box saying not genuine. It is a genuine copy so what can I do?

Thanks again.
 

A:Windows 7 Not Genuine

http://support.microsoft.com/kb/2008385/en-us
 

1 more replies
Answer Match 58.38%

A while ago the hard drive on my computer had to be erased and it lead to my family oderring replacement OS CDs' from the manufacturer's company. The CD installed windows 7 home premium 64 bit just fine but now its' telling me that my copy of windows is not genuine? I attempted the fix that was put on Microsofts website however, whenever I try to type in rsop.msc in the run program it tells me that windows cannot find it. How do I get my operating system to work again?

A:My Windows is not Genuine?

Hello Peach Pie, and welcome to Seven Forums.

You might see if you may be able to activate Windows 7 online or by phone with your product key number if you have not already.

If that doesn't help, then try doing the Validate Windows option to see if it may afterwards.

Hope this helps for now,
Shawn

1 more replies
Answer Match 58.38%

0xC004F009 not genuine? ERROR! Baloney!! Black screen, no changes in hardware or computer!!!

Applies To: Windows | Windows 7 | Install, Upgrade and Activate
Need to fix this problem. Seems to be a common problem with Windows 7. Does not need activation? 0XC004F009
windows IS GENUINE?, NO HARDWARE CHANGES IN COMPUTER

I have been running this situation(black screen) for over 1 month, installing ie9 and windows upgrades. says windows may be conterfited? see report:

Code:
MGAdiag.exe
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YT68D-VBRTG-RRMCF
Windows Product Key Hash: OsNrocOcfo2vmQ5b3eOfPfD+6hU=
Windows Product ID: 00359-029-8021987-85728
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {FFD1E527-2A9C-48B3-A304-864AAB8D49A3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.110408-1633
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Sig... Read more

A:Windows 7 not genuine

Hello JH,

You might see if doing the Validate Windows option may be able to help.

5 more replies
Answer Match 58.38%

I recently used combo fix to scan for malware and now its coming up that my vista isn't genuine?
I bought my laptop with vista installed from pc world. anyone know why this may be?
 

A:non genuine vista?

because of combi fix re setting and dates of internet times not matching up

http://windows.microsoft.com/en-us/windows-vista/Activate-Windows-on-this-computer
 

3 more replies
Answer Match 58.38%

Got the following message --- this copy of windows is not genuine build 7600.

I can assure you that my copy of windows 7 is genuine. Regardless, the message changed my desktop background to black and apparently I am now prevented from getting windows automatic updates.

What happened and how do I correct this problem?
 

A:windows 7 is not genuine

16 more replies
Answer Match 58.38%

I've bought new computer Lenovo B520 in the end of 2011 in Future Shop retail in Toronto. Windows 7 Home Premium was activated and Product Id was indicated. But after two weeks I suddenly started
receive messages that Windows "is not genuine" or counterfeit. if I'm trying to
reactivate Windows activation error 0x80070424 is appear. What happened and how to fix it?

A:Windows is not genuine

Contact Future Shop and have them fix it or get a refund.

1 more replies
Answer Match 58.38%

Hi I got my copy of W7 pro from ebay and paid only about ?20 under the shop retail price . It has now been installed on a new pc for several months during which time I have validated my copy. This week I got a message saying my copy may not be genuine and click this link to rectify the problem. The link appears to go to a MS site but then says pay ?110 for a licence. Surely if my copy was validated months ago it must be a valid copy. Also if it was not genuine I would be sent a genuine disk and licence. Anyone know if there is a scam/virus going around?

A:Not a genuine licence??

Hello fastfrankie,


There is probability of about a 95% chance you got scammed by an eBay seller, That sells the Win7 Key Codes multiple times until they get blacklisted by Microsoft. If it has been over 60 days since you bought it, you have very little recourse with the seller or with eBay

6 more replies
Answer Match 58.38%

Hi, Just downloaded MS updates today, and I am getting the message that Win 7 is not genuine. I read another thread that all that was needed to solve this was a Genuine Product code. I am going to purchase the code, but I can not find the place to update the code in my existing Win 7. I followed the directions in this thread, http://forums.techguy.org/windows-7/926395-windows-7-not-genuine.html, the ones posted by Triple6.
Has the process to legitimize the product changed?
Do I have to reinstall Win 7 to correct this?
And MS wants nearly $300 for the product on line, while I can purchase the version I want elsewhere at considerable savings. So, if I purchase the product from another source am I into a reinstall?
 

A:Windows 7 not genuine

10 more replies
Answer Match 58.38%

HP sent me an upgrade for my HP laptop from Vista to Windows 7 and I installed it this summer. Last night I got a message as I was booting up that I might not have a genuine windows... I have run my virus protector fearing I have been hacked, but it is not finding anything, and I have not received that message since... Please help!
 

A:windows 7 not genuine

8 more replies
Answer Match 58.38%

hi i have a big problem this morning .
i have 4 computer running .
my problem is with the one that i 2 window on it .
2 drive .one with xp .one with window 7 .
i did not use it since dec 2012 this morning when i turn it on i have a popup telling me that my window is not genuine .guess what i have the same popup on window 7 .
i did buy my copy and they are both from the real microsoft cd .
i did try to actived it again but i cant not that uption .
i am still able to download every thing i want ..
i also took one stick from my vista computer [4 gbs]and i put it in .
so any one know what is my problem .
thank you .
by the way i am not on the computer that i have problem with

A:window not genuine

Call Microsoft, they can confirm whether the installation key is bad or not and assist you with activating. That is not something we can assist you with here

5 more replies
Answer Match 58.38%

Why does Windows tell me my OS isn't genuine when I have a legit product key, and downloaded (after purchasing) the OS off of the MS website? Then I go to the Control Panel and I have the Genuine Icon?

A:Genuine Windows

Where or when is it telling you your not genuine? A screen shoot might help.

2 more replies
Answer Match 58.38%

Hi,

I was restarting my pc because the keyboard didn't work but the mouse work. Then I got this pop-up box prior to entering the OS saying your copy of windows may not be genuine with two options:Get genuine now and ask me later. There was a 0x0 at the box somewhere. When I said get genuine now, it says your windows is now genuine. Anyone obtaining this as well?

A:Suddenly getting pop-up box saying W7 not genuine

  
Quote: Originally Posted by mystvearn


Hi,

I was restarting my pc because the keyboard didn't work but the mouse work. Then I got this pop-up box prior to entering the OS saying your copy of windows may not be genuine with two options:Get genuine now and ask me later. There was a 0x0 at the box somewhere. When I said get genuine now, it says your windows is now genuine. Anyone obtaining this as well?



Lots of things can change wga including your clock time being off, a disk defragger, and many others. As long as it genuine now dont worry
ken J

4 more replies
Answer Match 58.38%

hello guys i bought this pc hp pavilion p6000 windows 7 about 5 months ago and it has been going ok untill now i am getting a message at the bottom of the screen the my windows is non genuine, i have restarted the system today and now it is not there it only comes up now and then i have done all spyware checks, i have also tryied to do a system restore and there are no files in the system but there use to be because i have done a system restore on this pc befor can some one advise me please on what i should do thanks.

A:windows 7 non genuine

Hi Cossie,

When you've installed Windows with the same key for the 5th time in a row, your license has been "Used up" and will not be able to activate any more clients. This is a security precaution so that you cant buy 1 license and distribute it to 100 clients.

What you need to do (if you have a Genuine version) is to call a Microsoft Activation Center, or their supportline. They will then help you reactivate your Windows.

If you don't have a genuine Windows, with a valid serial key, you need to buy one.

5 more replies
Answer Match 58.38%

I am unable to find online genuine test...why?I only get the screen displaying

Learn about genuine windows

Learn about genuine office 2010?

A:genuine validation

Because Microsoft has changed the url link.
Below is the new url link to Validate Windows.

Genuine Microsoft Software

9 more replies
Answer Match 58.38%

A friend of mine bought a second hand lap top.He brought it to me to be checked out,He bought this machine from a computer store repair guy,He paid 170e for this machine,

when I checked it out I noticed that the software was not genuine,he used a loader to activate it.he also installed a old 40g sata hdd,not even 1 g of ram and the cpu was in over drive causing random bsod after the machine had been running more than 30 minutes, I went back to the guy and challenged him over all of the above issues,His answer was what did my friend want for 170e,that it was standard practice to install pirated windows and were would you get genuine windows for this sort of money.I told him it was illegal what he had done ,I want to report this person for what he has done,how do I go about this, I'm sure he has done this on 100s of machines...

A:Windows 7 not genuine..

mircrosoft once had a program where if you report pirates you can get discounted operating system - dont know if they still have that program. What the guy did was illegal and it is not standard practice. The guy should have installed a legal version or left the os off the system. Check the bottom of the laptop and see if it still has the sticker for the original os. If it does, you can install that version legally if the key is still visible on it. If you want to report him, go to the following site.

Protect Yourself from Piracy

3 more replies
Answer Match 58.38%

I have a Dell 1500 Vostro. I had a problem with some corrupt files so I put in my Vista Home Basic CD I received from dell. Boot up with the CD and used the repair feature. Great my laptop booted and worked except now it keeps telling me my OS is not Genuine and when I try to activate it, it tells me I have to reinstall windows. I tried changing the product key using the one I found in registry and the one on the label on the laptop. Both generate a message that the key can't be used with Vista home basic. Now I have thirty days before the os is NG!!!! Any suggestions
 

A:windows not genuine!!

9 more replies
Answer Match 58.38%

Hello guys...
I need help here.
My Windows 7 suddenly not genuine. Here is how it happend...
I was playing my game (Fallout New Vegas), after I save game and quit the game, I noticed that my Windows pop up and notice saying that my copy of Windows is not genuine.
I don't have this problem before. Any idea to solve this problem? For Windows update I also got this error 0x80070424.

Please help me, I dont want to make a clean installation

A:Windows 7 not genuine

Download Microsoft's MGADiag Tool
Run it & click the "Continue" button. Wait a few seconds for the system information to display.
Click the "Copy" button (Ignore any error messages that may appear)
Click the # button when replying to this thread and paste the results given in between the two [CODE] tags.

6 more replies
Answer Match 58.38%

Hi guys,
Please help me solve this case. currently the error is 0x8004fe21 "genuine activation" and no update are showing.

Thank you!

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {FE5BE412-0D23-4C58-A6D5-E6D6256977CB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-36... Read more

A:Genuine Error

What AV are you using?
Please disable real-time scanning/protection and reboot

If the notification has disappeared, re-enable real-time scanning and reboot again

If the notification is still present, first check whether the real-time scanning is still switched off If so, then re-enable it and post the result. If it's turned itself back on then tell me or try again using a different disable option.
Post back with the results

5 more replies
Answer Match 58.38%

Hi,
I have a small problem on my computer. My problem is that this notification for genuine windows keeps coming up say that I'm not running a genuine windows when my windows 7 is already genuine, even on the control panel, it states that it is genuine windows, yet that notification keeps popping up, I need a solution please. Thank you very much.
 

A:Windows 7 Genuine

Read http://support.microsoft.com/kb/2008385/en-us.
 

1 more replies
Answer Match 58.38%

My computer is telling me my copy of Windows 7 isn't genuine, which is wrong because I installed it with a copy of Windows 7 purchased directly from Microsoft. I recently purchased a 500 GB HDD and cloned my 320 GB HDD over to it, then put the 320GB HDD into my mom's boyfriend's computer, because his was no longer functioning. Then I switched the 500GB HDD out of my broken ASUS G50VT into a Compaq on loan to me from my mom's boyfriend. Now I can't turn on my anti-virus software and the computer is telling me my OS isn't genuine. Does anyone know what's wrong and / or how to fix it?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: AMD V120 Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 1
RAM: 1786 Mb
Graphics Card: ATI Mobility Radeon HD 4200, 256 Mb
Hard Drives: C: Total - 459750 MB, Free - 219999 MB;
Motherboard: Hewlett-Packard, 1444
Antivirus: Bitdefender Antivirus, Disabled
 

A:Windows 7 Not Genuine?

9 more replies
Answer Match 58.38%

My computer crashed and it went to the shop for repair, came back running windows 7, 32 bit, everything was fine for months. Suddenly now a window pops up saying 'this copy of windows is not genuine'. Have I picked up something or is it not genuine?  It continues to update normally. 
Anyone have any ideas?

A:Genuine windows ?

Who installed Windows 7 on your PC? And from what media? 

7 more replies
Answer Match 58.38%

i am having the same problem please suggest some help

A:windows saying not genuine

Hi,

Please run this tool, then copy and paste the contents back here in a reply, Ignore any error messages during the copy process.

http://go.microsoft.com/fwlink/?linkid=52012

Regards,
Golden

9 more replies
Answer Match 58.38%

I have struck a very unexpected problem in attempting to get some help with a different problem. In the process of examining my logs, one of the very helpful experts here has seen something that indicates to him that my OS is pirated. This is a big surprise to me, as I purchased the computer from a very reputable supplier, I have the Windows 7 CD, the COA sticker and all the bits and pieces that come with a new computer. I have been told in a PM that I should post the results of the Microsoft Genuine Advantage Diagnostic Tool - MGADiag utility, and that this will enable experts to tell if my Windows is genuine or not. The person who sent me the PM said that he was not an expert in this and so could not interpret the results. The results of running this utility are below. I really hope that someone can help me with this.
 
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MCCKM-X3XV8-PDCWW
Windows Product Key Hash: gNN/oGNbNvKzvTkJcep3GvlgPJw=
Windows Product ID: 00359-OEM-8704351-09790
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0B66A8B6-219C-4BE0-9052-F72E30596101}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Bui... Read more

A:Is my Windows 7 genuine or not?

License Status: LicensedThis line indicates that Windows is properly licensed and validated. I'm not sure what would make your helper think it isn't.

4 more replies