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Activated Windows. Not running Genuine Windows. error 0x8004fe22

Q: Activated Windows. Not running Genuine Windows. error 0x8004fe22

Hello

So after almost a year with a legit copy from a PC dealer, im now getting this "This computer is not running genuine windows" error pop up a couple times a day.

Im unable to open the validation site in IE even with active script on, and the legitcheck.hta says it's not a valid windows. I have tried the method of cmd.exe with admin rights and it successfully activated the windows product code on my case. Still no change.

slui.exe and slui.exe 4 doesn't open at all for me. Neither does the "Activate Windows" shortcut.

I have multi language installed from dealer if that makes any difference (Norwegian & English)

Im leaning towards it might be either malware or an error with either an AntiVirus or a registry cleaner.

Please help



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V262R-84T8V-MHMYY
Windows Product Key Hash: RpXPrnhceHUsVrb7ImxASz8gr2M=
Windows Product ID: 00359-OEM-8802971-32812
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E5B9A011-5C84-495C-9B96-CECCB493AFA9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E5B9A011-5C84-495C-9B96-CECCB493AFA9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MHMYY</PKey><PID>00359-OEM-8802971-32812</PID><PIDType>3</PIDType><SID>S-1-5-21-415044314-3854571534-1015072983</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0408</Version><SMBIOSVersion major="2" minor="8"/><Date>20140530000000.000000+000</Date></BIOS><HWID>8AA73207018400F4</HWID><UserLCID>0414</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00176-029-732812-02-1044-7601.0000-1262015
Installation ID: 012650026474857325156966287704514420431661481686526472
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: MHMYY
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 08.05.2015 09:51:59

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 5:7:2015 19:07
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAADAAAAAgABAAEAln00FXcWrA5SuxLC0AUU2utgi0R+hcj2

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp
SSDT Ther_R Ther_Rvp

A: Activated Windows. Not running Genuine Windows. error 0x8004fe22

To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

7 more replies
Answer Match 88.2%

hey guys
please help me with this problem...
This error started few days ago ...before it their was no such problem
though it does not give any such trouble...and the windows is working properly...upon clicking cancel it goes away ...
and windows work normaly...
its even updating..any suggestions..
 

A:this computer is not running genuine windows error (0x8004fe22)

Please run this tool and post the results so we can see your licence details:

To run the tool, click on this link: MGADiag
In the File Download - Security Warning dialog box, click Run.
In the Internet Explorer - Security Warning dialog box, click Run.
In the Microsoft Genuine Advantage Diagnostic Tool dialog box, click Continue.
When the MGADIAG tool finishes, ensure it is displaying the information under the Windows tab and click Copy.
Come back to this thread and right click on the message box and select Paste from the pop up menu and the results will appear, then submit the message.

 

1 more replies
Answer Match 87.3%

Recently (mid May 2015) I got this error in 2 different computers (One laptop DELL 14 R and one desktop EXXO) using genuine and updated OEM Win 7 software that was running fine during more than a year.
"Solve on line now" (or something like that, my OS is in Spanish) using WindowsActivation.Udate.exe didn't work
Thanks in advance for the help that surely Sevenforum members will provide me

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {88D0235A-BA76-411C-B1E4-7232DC3D428E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr ... Read more

A:This computer is not running genuine windows message ERROR 0x8004fe22

To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

9 more replies
Answer Match 80.7%

I have activated several brand new HP Elite 800 G1 desktops for a test lab. They are all activated on a valid MAK key. They were all activated and working perfectly for several weeks when all of a sudden they all started popping error 0x8004fe22 "This computer is not running genuine Windows" on reboot. They are still reporting that they are indeed activated in system properties yet the error still occurs. I have worked through several solutions on the internet and managed to eliminate all but 1 error in the MGADiag report. I simply cannot figure out the last mismatched / tampered file. Please assist.

A:Windows 7 x64 MAK Key Activated but Error 0x8004fe22

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-R79DV
Windows Product Key Hash: Y3usLHuWD6K7/rqVnWBjTveAx5g=
Windows Product ID: 55041-034-5276843-86257
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {AA93595E-E9A6-4464-B5D6-0A75438597E0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-800... Read more

8 more replies
Answer Match 79.8%

Please help, I started getting this showing from yesterday 05/09/2015. This is defenetly not a copy, I bought this HP laptop brand new about 2years ago and never had a problem with Windows 7.
I think the infestation of qqpc I had might have something to do with this.....
I really struggled to get rid of qqpc - IOBit tools picked it up but could not delete it, it kept on coming back saying that I do not have rights to delete it. I used ExterminateIt! which also struggled but got rid of qqpc after a few times. This have probably stuffed up my registry...

I have also tried the following
"

Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically."
Every thing goes fine up to 9. slui.exe - nothing happens - I have also tried to run slui.exe thru search an find, it finds it, but nothing ha... Read more

More replies
Answer Match 107.1%

I've been getting this msg from time to time for a few days and i cant seem to be able to remove it can someone help please.

Here is the diagnose:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {27AC4541-CF78-47F0-A529-E1CF665A7FCC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 0... Read more

A:Windows Genuine Error 0x8004fe22

Quote:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration




To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

7 more replies
Answer Match 106.26%

Dear all:
After a "repair" of my Win 7 Home Premium (OEM sofware) appeared again* the MS screen "This computer is not running genuine windows (ERROR 0x8004fe22)"
* I have had this issue before and it was solved with the help of this forum members
As I couldn't validate the software on line I required and paid MS Technical Support to get rid of this issue once and for ever. A MS sofware technician worked remotely on my PC during an hour and the issue was "solved" as he and I wrongly believed.
After a couple of hours the MS error window appeared again!
This time I am not running IOBit software anymore and my AV software is MS Security Essentials.
Please, help me to get rid of this pest.
TYIA
Kind regards
Jorge


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-FJYWR-6MXXW-4V2X8
Windows Product Key Hash: M85Dln+3GDGXUn0XGBYY39kmcuo=
Windows Product ID: 00359-OEM-9740224-95543
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {25E2EE30-C5C8-4FD0-B642-647E7C531A32}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151230-0600
TTS Error:
Validation Diagnostic:
Resolu... Read more

More replies
Answer Match 105.84%

Yesterday I suddenly started getting popups every so often about my copy of Windows not being genuine. I haven't made any software or hardware changes recently so I'm not sure what the cause could be. I'd appreciate any help, thank you.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-22K6H-WFVWK-KFBY3
Windows Product Key Hash: lET7xRM7cdGyqHTPpCqEFdAYU+4=
Windows Product ID: 00359-OEM-8703415-26817
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {10F13336-F009-4484-A596-1F1C6EA2F52D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/... Read more

A:Getting Non-Genuine Windows Popup - Error: 0x8004fe22

Quote:
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

Upload the CBS.log file (compressed, please!) to your reply - also post a new MGADiag report.

1 more replies
Answer Match 105.84%

Hi there,

Recently I've got this annoying popup saying "This computer is not running genuine Windows", but of course it is!

Below is the output of MGADiag, could someone be so kind to help please?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X9DYY-72CJF-Q9XDY
Windows Product Key Hash: XXtnEwPDURi1HbpbLDE7/fzfbrc=
Windows Product ID: 00371-OEM-9312463-39321
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3B607452-8C8D-40E3-93B1-2DF12ADBEF94}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x... Read more

A:Windows 7 popup not genuine, error 0x8004fe22

Welcome to our forum GingerA.

It appears that your system has a retail mother board.

Could you let us know what motherboard your system has.

Use this little tutorial by Brink to fill in your system specs.

System Info - See Your System Specs

A legal Windows 7 Pro cost around $140.00 in the U.S.A.

3 more replies
Answer Match 105.84%

Hi there,

Recently I've got this annoying popup saying "This computer is not running genuine Windows", but of course it is! I've tried re-activating with the product key, although it tells me it's successfully activated, the not genuine message just won't go away.

Anyway, below is the output of MGADiag, could someone help please?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-XD3V4-QHXT4-PQ926
Windows Product Key Hash: vD4yA91c8xY786Blb/rnQX0zq7U=
Windows Product ID: 00359-OEM-8703827-54272
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {10C5DBFB-4737-4FDD-BA4F-5CAEACBCCB73}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr ... Read more

A:Windows 7 popup not genuine, error 0x8004fe22

This probably means that the related dll files are corrupt...
SFC -System File Checker - Instructions

Click on Start > All Programs > Accessories

Right-click onthe Command Prompt entry

Select Run as Administrator and accept the UAC prompt- the Elevated Command Prompt window should pop up.

At the Commandprompt, type

SFC /SCANNOW

and hit the Enterkey

Wait for the scanto finish - make a note of any error messages - and then reboot.

Upload theCBS.log file (compressed, please!) to your reply - also post a new MGADiag report.

9 more replies
Answer Match 105.42%

Hi all,

Randomly had a not-genuine error pop up on me last night. The copy of windows IS genuine, I purchased this PC directly from DigitalStorm and never had any issues until last night. I'd like to repair any missing/corrupt files if possible.

After searching high and low I've found a few steps to try and diagnose the issue: I've run chkdsk on the OS HD, and then ran SFC SCANNOW from elevated cmd.

I've included the CBS.log and I've also run the diagnostics tool, here are the results (below)

Thank you SO MUCH for any help you can provide!!!

All the best,

Mike

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WBKT9-FHG9B-23FMG
Windows Product Key Hash: oeyXYcu+RiZu5ZBYBt4YaEx3S2g=
Windows Product ID: 00371-OEM-9045863-68991
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1F136359-65C4-4463-B6DF-86679C787DE9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002... Read more

A:Windows 7 (Build 7601) - Windows Not Genuine Error 0x8004fe22

I do believer part of your problem is you haven't activated your Windows 7.

From the log.






Quote:
Notification Reason: 0xC004F009 (grace time expired)

9 more replies
Answer Match 99.12%

NoelDP,

I am getting the error code "0x8004fe22" amd the popup window "This computer is not running genuine Windows" however, I do have a genuine version new from the PC manufacturer. This started yesterday after I applied all of the Microsfot Updates that came out this week. I am also getting error code 643 in Windows Update. Most of the updates installed but two did not (they were KB2742595 and KB2736428 which both are security updates that deal with .NET Framwork 4). All other updates installed and I can still instal MSE virus definition updates.

I have done a full system scan with MSE definitions as of yesterday with no malware discovered.

I have run CHKDSK C: /R. The log in event viewer says that it cleaned up 513 unused index entries from index $SII and $SDH of file 0x9 and 513 unused security descriptors. It also says that CHKDSK discovered free space marked as allocated in the MFT bitmap and that Windows has made corrections to the file system. No bad sectors or anything else of note.

I have run SFC /SCANNOW. The CBS.log is attached. It does have some "Failed to internally open..." messages.

I have checked the Software Protection Service. It is set to Automatice (Delayed Start), but is stopped. I have started the service and it starts nomrally, but then stops after a while.

My gut feeling is that it has something to do with registry permissions. I did run a reistry cleaner (regseeker) about a month ago, but made a ... Read more

A:0x8004fe22 "This computer is not running genuine Windows" but it is!

Your immediate problem is
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

6 more replies
Answer Match 97.02%

Good morning.

I am receiving the message Error 0x8004fe22: "Copy of Windows not genuine" on a Windows 7 Ultimate x64 install.

My version is licensed according to MGADiag report and I am also able to update the system through Windows Update.
Below is the MGADiag Report:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-*****07-85263
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {12719A4B-0E39-4D93-BCEF-5F3A7496DCC8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed ... Read more

A:Windows 7 Ultimate: Error 0x8004fe22 - "Copy of Windows not genuine"

The installed Product Key is the Default Key, and can never be legally activated.
There are also signs of an Activation Exploit present in an attempt to circumvent activation and validation requirements.

You need to reformat and reinstall using genuine media and Key.

1 more replies
Answer Match 94.92%

Hi,

Windows 7 Ultimate x64. It has been installed for a while, but I just recently (re)activated with a genuine key. I managed to make the "non-genuine" message (bottom right corner) go away, but still getting the "This computer is not running genuine Windows" popup dialog.

The output of MGADiag is below. Could you please help?

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CF66B-YBBPF-8HGJ8
Windows Product Key Hash: 8b3KXN3WYp8U8TBOYhESMKSoL7Y=
Windows Product ID: 00426-383-2990305-06527
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {C448DCA9-78F4-4E41-9C52-EBC1B33F0943}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x800... Read more

A:0x8004FE22 (Win 7 activated, but still getting "non-genuine" popup)

Quote:
File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16384], Hr = 0x800b0100







Quote:
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui



Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

9 more replies
Answer Match 93.66%

I've read a few threads, running CHKDSK C: /R and SFC /SCANNOW as suggested for other issues. No errors stuck their heads up. I ran some other things that I'm honestly too tired to remember but even when it seemed the validation was fixed it would come back.
Even now when the poppup occurs, in my system info it tells me Windows is activated.

So I figured instead of continuing to try out random fixes I'd post my info and have more knowledgeable eyes take a look.


Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-PGT9C-777KD-32W74
Windows Product Key Hash: aV31uNYFoD+TSoVOl0ildGR0O5M=
Windows Product ID: 00359-OEM-8992687-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5DCB982C-61DC-41A8-82D4-7FA954936F5D}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications ... Read more

A:Error 0x8004fe22: "Copy of Windows not genuine"

Hi Tactical,
I see your running ASC 8.1 as your AV, are you sure
ASCU is the AV option.
If you are running either version have you run the registry clean-up/optimise option.
IF you have please go back into it and use the restore function, and see if the Non Genuine problem is still present.

Roy

9 more replies
Answer Match 93.66%

I get the error message "Copy of Windows not genuine" after I recovered my windows installation.
I have a perfectly legit copy and it has been activated (and worked fine) before on the same pc.

I ran chkdsk and it seemed to be fine.
I also ran sfc/scannow. - It said it found corrupted files. However, I don't know what to do with that info. See the attached log file with the results.

I know I can do a Repair Install, but I thought there may be a way of fixing it before I go that route.
Details about the computer:
Acer Aspire AS1830T-3730 laptop
Core i3 - 1.2GHz
4GB DDR3 SD RAM
WD Caviar Black 750GB
Windows 7 Ultimate x64 - (retail re-installed)

A:Error 0x8004fe22: "Copy of Windows not genuine" - even though it is.

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

9 more replies
Answer Match 93.66%

I guess I am not the only one having this problem. Hope you can help me with this one.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-R4RFG-WQ92D-VCXJM
Windows Product Key Hash: iSgOuvQukjv5S/gxpShriLcYMcY=
Windows Product ID: 00359-OEM-9824903-93967
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BE27A0B4-C7C6-420A-A37D-5B0317C7EAB1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics:... Read more

A:Error 0x8004fe22: "Copy of Windows not genuine"

To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

8 more replies
Answer Match 93.66%

A few days ago I started getting repeated pop-ups that "This computer is not running genuine Windows" which is absurd of course since I purchase this copy of Windows in 2010 and have had no problems with it over the last 5 years.

Here is the WGA Thing with the CBS thing attached.


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-82TM7-GBVXR-HFWQ8
Windows Product Key Hash: uLI+IutPt1kx7zqg7zgDJyIN8KE=
Windows Product ID: 00359-OEM-8702911-98617
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {89C7CE8F-8AAA-4FF1-9FDA-63440A318C37}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.ex... Read more

A:Suddenly getting "Windows not genuine" error 0x8004fe22

I don't think that the problem is related to the one from the CBS.log - but there are tools that can deal with it, which we'll get to later.

For the MGADiag problem...


Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.


REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}/S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}/S


Here are some instructions to make life easier

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories ? then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

2) To run the commands easier, highlight the block of commands, and right-click on thehighlight ? select Copy. In the CP Window, click on the black/white icon at top left ? select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.

3) To copy the results... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

6 more replies
Answer Match 83.16%

hi
every time i open a program i get this message

while my windows is activated

please help me

A:windows is activated but not genuine (help)

Is your Windows 7 genuine ? (i.e. MSDN, Technet, Retail, OEM purchased rather than downloaded from a torrent...)

Have you activated with a 'crack' 'activator' etc?

If not, give MS a call.

You could also try entering your key in again. Maybe the info has gotten corrupted somehow...

4 more replies
Answer Match 83.16%

My desktop is 5 years old with a legal Win7 ultimate. Since these 2 days I get the message that my copy is not genuine and my desktop background turn to black, everytime i start my pc the message will pop up and the right bottom corner show that this copy of windows is not genuine build 7601. i also search for solution but doesn't fix it..

the following show the MGDdiag report.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E522FA28-149E-4087-9424-35817C625F77}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A... Read more

A:Windows is activated but not genuine

The installation is counterfeit.
The Key in use is the infamous Lenovo Stolen Key - not valid on ANY computer. The motherboard is a retail one - and the apparent presence of an HP SLIC table in the BIOS means that the activation has been done using a hacker's Activation Exploit.

You need to reformat and reinstall using genuine media and Key

3 more replies
Answer Match 83.16%

I'm in the market for an inexpensive, used laptop for occasional travel. I have been browsing Ebay and Craigslist and often see a 6-8 year old laptop for sale for $100-150, with a fresh install of Windows 7 Ultimate. W7 Ult was/is not cheap, if you can find a retail copy with genuine COA. I know that a check of "system" will reveal if Windows is activated or not, but is there a program to run to verify the installation? And, how to interpret the results from running said program. Thanks

More replies
Answer Match 82.74%

No black screen, no error message, nothing problem. Just a message about my windows 7 is not genuine message appears often. If I go to My Computer "Properties" then the message disappears from my desktop! And I can see "Windows is activated" showing inside computer properties. Then after a while or a restart that problem appears again! Please help me, what should I do?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9D3BE2C3-2099-4015-A48F-4AD93F5AA2B8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x8007000... Read more

A:Windows is activated but windows 7 not genuine message appears often

Try this...
What AV are you using?
Please disable real-time scanning/protection and reboot

If the notification has disappeared, re-enable real-time scanning and reboot again

If the notification is still present, first check whether the real-time scanning is still switched off If so, then re-enable it and post the result. If it's turned itself back on then tell me or try again using a different disable option.
Post back with the results
BTW - your installation of Office is counterfeit!

1 more replies
Answer Match 82.32%

I am repeatedly being prompted that Windows is not genuine, however when i press Winkey+Pause in the System Properties it shows that Windows is activated. Not sure where to look next, I've ran Trend Micro AntiVirus Scan and am currently running Malwarebytes Anti-Malware Full Scan in case some type of malware is causing the problem. I've also ran MGAdiag, below is the log. Please advise if you can, thank you!

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-K4QTG
Windows Product Key Hash: wHWmyKnS1Vn1WZG7guBgnZABv58=
Windows Product ID: 55041-011-1360756-86010
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7600.2.00010100.0.0.004
ID: {030E9BE5-57EB-4866-9FA6-99FF0EFC0193}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7600.win7_gdr.120401-1505
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr =... Read more

A:Windows 7 stating not genuine, although it is activated

Try this download that will walk you through the process: Genuine Microsoft Software

Here is online validation that might help: What is validation and how does it work&#63; - Microsoft Windows

Are you getting any kind of error code? Let me know if these work for you

7 more replies
Answer Match 82.32%

Hello SevenForum Viewers/Members.

Today im am going to cover something really simple, but yet very helpful. If you have bought a laptop or desktop second hand, or you have bought windows but would like to check if it is genuine this is how.

During this tutorial we are going to be using "Elevated Command Prompt".
Basically CMD run as an Administrator. A Full tutorial can be found here:
Elevated Command Prompt

Here we go!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Firstly Open CMD In Elevated mode:





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Now we should see Command Prompt Open.

Next we are going to insert this code:

I have also attached a .txt Document with the code in.


Code:
slmgr -xpr
slmgr -dli
slmgr -dlv
Copy this form here, go into Command Prompt, Right Click and Paste.



After you have done this Hit Enter.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Now we should see 2 boxes pop up, This Is the Information we want.





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

You will now be able to tell if your windows is genuine.

HLPTech (HarriePateman)

A:Check If Your Windows Is Activated And Genuine!

All very well - but doing it this way will miss many non-genuine flags, and the install could very easily be counterfeit, all your tests results being invalidated by a hacker's Activation Exploit.

The only way to get close to 100% reliability is
1) Know the source of your Key/Package - is it reliable?
2) If there's the slightest chance of the source being other than 100% reliable, run an MGADiag report, and post the results in his forum for an expert to analyse.
We will normally catch better than 80% of counterfeits which your tests above wouldn't find.

6 more replies
Answer Match 82.32%

So I have this Dell Vostro 1500 Core 2 Duo that came with Windows Vista Home Basic from Dell. It was, I presume, upgraded to Windows 7 Ultimate x86 and cracked with RemoveWAT. Since I need this laptop to be legit, I removed the WAT using WATFix and restarted the laptop and then it said it was not genuine, so far so good. I was ready to go and buy a key and put it in but before that I followed Windows' prompt to "check if your windows is genuine" and to my surprise it said it was genuine! But I didn't do anything!

Here's the Microsoft Genuine Advantage Diagnostic Tool copy pasta:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {CE10B432-2787-496B-9F3E-AAD5BF770354}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exi... Read more

A:I removed WAT and Windows activated itself to genuine???

The installation is counterfeit.
You have an HP Key and SLIC table on a DELL machine manufactured 18 months before Windows 7 was released.
There is an Activation Exploit installed holding the thing together.

You need to reformat and reinstall using genuine media.

3 more replies
Answer Match 81.9%

I built my HTPC as a test a while back. I was running a 30 day trial on Ultimate and just lived with the annoying messages that it's now giving me of Not Genuine. Well I have since purchased a copy of Professional.

What is the EASIEST approach here, if any? I am booting from a 64GB SSD and have all my files stored on separate drives. Is there any backup, ghost software of sorts that will help to retain my programs?

A:Re-image? Running Ultimate [currently not activated] have genuine Pro

If you're installing a fresh copy of Windows (as opposed to updating an existing installation) you will have to re-install all your third-party programs. There's no software that can avoid having to do that in your particular circumstances.

2 more replies
Answer Match 81.48%

Hi!
After i restart my pc there is a watermark: Windows 7 Build 7600 This copy of windows is not genuine. But it's going away if i check (Win+PauseBreak) for the next restart.
Why is it happening and how can i solve it?

A:Restart->Windows not genuine| Win+PauseBreak->activated

Try going to System Properties and scrolling down to the activation data and selecting "Change Product Key" link and reentering your activation key again.

EDIT: If for some reason that doesn't work, then try one of the methods described here:

http://www.winsupersite.com/win7/cle...rade_media.asp

1 more replies
Answer Match 81.48%

This has happened to me a few times but windows sometimes tells me it's not genuine and needs activating. If I go online and validate/activate it sorts it self out but why would it be doing this?

A:Genuine copy of windows forgetting it's been activated

Hello mkr10001 and welcome to the forums

Can you make a MGADiag report for us please? The tool can be found here:

http://go.microsoft.com/fwlink/?linkid=52012

Download it, launch it, then press continue. When it finishes, press Copy. Then paste this into your next post for us please

Tom

9 more replies
Answer Match 81.06%

So, I get this Windows 7: Not running genuine Windows error out of the blue. Weird. I hate it...

I have tried doing sfc /scannow to chkdsk and the works. Nada. Help.

Windows 7 64-Bit... Thank you.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GG7H6-KDYMD-96KXQ
Windows Product Key Hash: 4jf14mWPrC0fZhr0XLf/0fZb8+I=
Windows Product ID: 00371-222-5865236-86124
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {419AEB21-DC0B-42A5-8F4F-2682C3B9D939}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A,... Read more

A:Windows 7: Not running genuine Windows message error

Can anyone help, please?

3 more replies
Answer Match 79.38%

Good morning, I have a company Dell Optiplex with a pre-installed OEM version of Windows 7 Professional from Dell. Recently I started getting a popup stating "This Computer is not running genuine windows" If i select the resolve now link provided it takes me to a microsoft site that says I need to install Windows 7.
 
Can someone Please help. I am attaching the log file from running MGADiag.exe:
 
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {D04CA089-0966-4288-AE2C-7FA5422D49BD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x8... Read more

A:This Computer Is Not Running Genuine Windows Error.

Was there any "error code" associated with the Pop-up? Running sfc /scannow might reveal any integrity issues.

3 more replies
Answer Match 79.38%

HI My computer has been getting a popup saying that this computer is not running genuine windows. Can anyone help fix this?

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9A564245-B93D-4A70-A62A-FC7C51B3ACE8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80... Read more

A:Not running genuine Windows Error message

Please run the following commands, and post the results.

REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

They may show something

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

9 more replies
Answer Match 78.54%

I have Dell XPS 8500 running Windows 7 Ultimate 64bit without any issues since December 2012.
In the beginning of April I start getting this pop-up saying about genuine Window. Tried to google for some solution with no luck.
Please, let me know if there any way to fix it. Thank you.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B46D950B-C5D4-4EFF-8723-D11DA2E72AC9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002... Read more

A:This computer is not running genuine Windows - Error: 0x8004fe21

  
Quote: Originally Posted by akhriste


Please, let me know if there any way to fix it. Thank you.


Hello Akhriste, welcome to the Seven Forums.

Yes, there is an easy fix: buy a valid, legal copy of Windows. Your's is counterfeit, pirated.

Kari

9 more replies
Answer Match 78.54%

64bit Windows 7 Home Premium
HP Desktop.

Experiencing Windows (Event viewer won't load...) and other misc problems, possibly from a failing hard drive. (trying to nail down the root issue currently, although i do know the suspect drive has 3 bad sectors that need to be remapped)

Has been displaying these messages infrequently (~20 times) for several months now.

Any help would be appreciated


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {575E099A-8128-4556-8511-AA13017AA7D4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached... Read more

A:This computer is not running genuine Windows - Error: 0x8004fe21

Hi Pistol

Maybe you should replace the drive and do a clean install.

2 more replies
Answer Match 78.54%

Hi,

I'm having the same problem as some other people with this popup telling me my Windows 7 copy is not legal.

I did some research and tried to uninstall KB 3004394 (didn't work), then tried to install KB 3024777 (didn't work either). I phoned Microsoft twice, first the activation people reactivated the copy, but the error kept appearing. And today Technical Support was doing some stuff by remote assistance, and they they told me "if the problem persisted" I should do a clean reinstall. And the problem persists.

This is my MGADiag report:


Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-JXW6K-7QH84-TQWJW
Windows Product Key Hash: 7gBQ34rewf5uJBMrPlnjleORDyA=
Windows Product ID: 00371-618-4750093-85951
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D85E9675-4B97-442E-B51C-CFAB8599EDB6}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signe... Read more

More replies
Answer Match 78.54%

My computer ran some updates overnight this week, and ever since then i've been getting a popup telling me my copy of Windows is not genuine. I bought the computer a year or two ago with Windows preinstalled and haven't made any changes to my system recently. I'm still showing that my Windows is activated in Properties, but i keep getting the popup, and running the validation link from the popup itself at microsoft.com results in it just sort of...dangling there spinning, and nothing happens. Any ideas?

TSG SysInfo:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD FX(tm)-4100 Quad-Core Processor, AMD64 Family 21 Model 1 Stepping 2
Processor Count: 4
RAM: 8175 Mb
Graphics Card: AMD Radeon HD 6670, 1024 Mb
Hard Drives: C: Total - 476654 MB, Free - 335363 MB;
Motherboard: ASRock, N68-VS3 FX
Antivirus: AVG AntiVirus Free Edition 2015, Updated and Enabled

MGA Diagnostic info:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QD4Y3-MXG6W-Y2YDQ
Windows Product Key Hash: 5y1UNaKlyoS9OFBU0Rt3p34dMU8=
Windows Product ID: 00359-OEM-8802181-37063
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6617CC2B-6A68-496E-9005-D945E2332277}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckCon... Read more

A:Solved: Not running genuine Windows error since last update

9 more replies
Answer Match 78.54%

I have a computer that's 3-4 years old now and in the last couple of weeks has been giving me a popup alert saying 'This computer is not running genuine Windows' with and error # 0x8004fe21.

I have called Microsoft telephone activations and was asked to run 'slui.exe 3' from the command prompt and re-enter the Windows product key (from the computer case), which I did and it successfully activated. I restarted and everything initially seemed fine, but now the message has returned.

The MGADiag report (below) shows a number of 'File Mismatch' errors - but I'm not sure what to do about it. Any assistance would be greatly appreciated!



Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-KWCCR-KRXFC-32CJM
Windows Product Key Hash: lqrr1lQUkZfJlNC528E/53raqu8=
Windows Product ID: 00371-OEM-9305396-62912
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7DABE994-67A9-4B8C-8292-4327982D19BE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP N... Read more

A:This computer is not running genuine Windows - Error: 0x8004fe21

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

9 more replies
Answer Match 78.54%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-KGPHK-CJYT9-8RHR9
Windows Product Key Hash: F+6pNE9kUSb6oZ2xVnzU7Ro3t+U=
Windows Product ID: 00426-OEM-9154324-47334
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B13E5059-9B6E-4739-BD00-90AD7BE7785C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041... Read more

A:Windows Activation Error 0x8004fe22

Hello and welcome Birdy mate some system specs would be really helpful and could you be specific about the version of Windows you bought retail / OEM / key??





Quote:
Windows OS version: 6.1.7601.2.00010100.1.0.001


Looks tome like an odd number of digits behind the 7601 but I stand to be corrected on that it may well be ok.

System Info - See Your System Specs

9 more replies
Answer Match 74.34%

I have some computers running Windows 7 Professional 64bits that are showing a popup window stating "This computer is not running genuine Windows", with the "0x8004fe22" error code. The computers were activated using their own OEM license.

The strange issue is that Admin user doesn't show the message and MGDIAG log is OK, but for an user without Admin privileges the error appears. I've tried to give Admin privileges to an user, putting it on ADM group, but the MGDIAG didn't changed.

The computers are from the same vendor.

I'm attaching the MGDIAG logs for Admin and User.

ADMIN MGDIAG

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6DC8F-7TRQ4-C8KVY
Windows Product Key Hash: QYKanR2htRvL/X3ij59jPH2SAp0=
Windows Product ID: 00371-OEM-9373661-58383
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {E816AE33-2F3B-4A3F-93DD-C0047FA60135}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr ... Read more

More replies
Answer Match 73.92%

I did something stupid. My computer is an HP Pavilion running Windows XP Media Center Edition 2005. It had some viruses which I removed using Avast and everything was working fine except that Windows update kept asking to reinstall KB2862335.
After tracking down numerous suggestions for fixing this error and not finding anything that worked I decided to run sfc. It asked to put Windows XP Pro disk in the drive. I had a spare legal CD of window XP Pro and put it in the drive. SFC made it to completion.
When I rebooted, Windows asked me for the product key. I foolishly gave it the one on the XP CD. After booting again Windows says it must be activated before it will load. The activation sequence now says the ID is not legal. I am completely blocked and tech support says I am stuck and will have to reinstall. This is a horrific option.
Is there anything I can do to get back to Windows Media Center? I made a restore point but since I cannot get into Windows I can not run the restore. Also the Last Good option doesn't work either. It puts me into the activation request.
 

A:After running SFC Windows must be activated

the best way is to do a repair install with the media centre cd and supply the correct key. Is there a sticker on the machine with the original key on it?
 

2 more replies
Answer Match 73.92%

Code:

Diagnostic Report
(1.9.0027.0):
-----------------------------------------
Windows Validation
Data-->


Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr =
0xc004f012
Windows Product Key: *****-*****-MC6KF-YG4V8-P3J3Q
Windows
Product Key Hash: JrcFNBkRh5cKAcLygMnNUlpP3HM=
Windows Product ID:
00371-OEM-9371375-64320
Windows Product ID Type: 8
Windows License Type:
COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID:
{9F9FC031-1D91-475C-85C7-2806B0540608}(1)
Is Admin: Yes
TestCab:
0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr =
0x80070002
Product Name: Windows 7 Professional
Architecture:
0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:

Validation Diagnostic:
Resolution Status: N/A


Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version:
N/A, hr = 0x80070002


Windows XP Notifications Data-->
Cached Result: N/A, hr =
0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe
Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr =
0x80070002


OGA Notifications Data-->
Cached Result: N/A, hr =
0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr =
0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002


OGA Data-->
Office Status: 109 N/A
OGA Version: N/A,
0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics:
025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D... Read more

More replies
Answer Match 71.4%

ok, so I solved the activation problem
and i can change my background.

and the control pannel tells me that my OS is genuine,
but the logo
"Windows 7
Build 7600
This copy of windows is not genuine"

doesn't go away...
any suggestions?

A:Activated, but "Windows not Genuine" still in the background

Welcome to the forum,

See if this helps,

Genuine Microsoft Software

3 more replies
Answer Match 70.56%

I am using hp pavilion notebook 15 intel(R) Core(TM) i3-321U [email protected] HGZ
 RAM-4GB, 32bit Operating System x64 -based processor.
In my PC settings  under the activate windows online, activate step is their 
I want ask question if i click on that activate all personal  files in system will be safe mode or not and how to rectify this problem.
Plssss Give  give some suggestions.

I have another problem also in my system so many security updates and updates of microsoft corporation are installing automatically after the completion of installation my system is not responding because of overloading of all updates installed.

More replies
Answer Match 70.14%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-D3FF6-DBX4C-PMRVR
Windows Product Key Hash: VueNuSXJuhxhHbk14QaOuTKTCxc=
Windows Product ID: 00371-OEM-9045901-66993
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7120EDFC-FBDE-484C-A01B-8088175CA6B8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-8004... Read more

A:Windows Activation Technologies, computer not running Genuine Windows.

See the notes in http://support.microsoft.com/kb/3004394 - it is not advised to uninstall the update if already installed as it may cause other issues.
MS have since released a new patch designed to resolve the issues caused bythe failed patch..

http://support.microsoft.com/kb/3024777

9 more replies
Answer Match 69.72%

Hi,

OS: Windows 7 Professional 64bit. Used since Win7 came out with no genuinity issues until now.

A short while after the SP1 update I started getting popups claiming my Windows is not genuine. I know for a fact that my Windows is genuine.

Properties show my Windows is activated. I have activated both online and by phone yet the popup still keeps appearing. The MGA diagnostics show that there is a tampered file and apparently it is causing the validation to flag my system as not genuine:


Code:
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000200
Event Time Stamp: 4:20:2011 14:49
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
I have tried to fix this for a while now. The file seems to be associated with MUI packages and Something called Vistalizator.

I have checked the registry and there are no MUI's. US-EN only. I do not have anything called Vistalizator.

I am rather frustrated with googling in microsoft pages as they all lead to the Vistalizator and MUI packs but I don't have them so the fix does not apply.


Thanks.

A:[SOLVED] Windows not genuine error on a genuine Windows PC.

Check this answer supplied in Microsoft's forums: Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

10 more replies
Answer Match 69.72%

My windows 7 Ultimate x64 crashed a few days ago and I was forced to do a system restore. Afterwards I started receiving the dreaded WAT pop-ups saying I was running non-genuine windows. I've also had some issues with a few dll files going bad in this time period so I'm wondering if that has anything to do with it. Here's my diagnostic tool output. Greatly appreciate any help


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {53ECD5CD-D3ED-4205-B0AE-9220BC7E2A50}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Resul... Read more

A:Windows 7 giving WAT not running genuine windows message

You definitely have dll problems - interestingly similar to another post I'm dealing with elsewhere

Code:
File Scan Data-->
File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Acces... Read more

9 more replies
Answer Match 69.72%

Hi all,

First of I just want to say thank you for all the stuff you guys/girls do this forum has helped me alot in the past.

Now to the issue. Its basically as the title says! about a week or less ago I came home turned my computer on and was playing some games when all of a sudden the "This computer is not running genuine Windows" Popup came up. Now Ive spoken to and had about 7 Microsoft technicians try to help me with this issue but to no avail. They also said that my windows had somehow been deactivated

When they where helping me they tried to get me to run slui 3 and 4 as I was also having problems with windows not activating which has been solved now its all activated and stuff! but when I clicked the slui thing nothing happens. And when click activate windows now system nothing pops up either.

I do use CCleaner, avast and spybot - search and destroy
Thanks everyone!

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-G8K26-YCKCP-8YKFD
Windows Product Key Hash: YCPfYVi3X2HhrfoI4V62HF/bP4I=
Windows Product ID: 00359-OEM-8703467-81676
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D2A89AA7-F36D-4302-873C-923158EE5902}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: ... Read more

A:Windows 7 - This computer is not running genuine Windows Popup!

Anyone have any idea?

1 more replies
Answer Match 69.72%

If anybody can help with the above message.

The machine was returned from a client giving the message above after the power was pulled from the system.

Machine specs are:-
Asus P8H67-M LE Rev3.0 Motherboard
Intel Core i3 2120, S1155, Sdy Bridge, 3.3GHz
Corsair DDR3 PC3-10600 (1333MHz) 4GB kit (2GBx2)
500GB Seagate ST3500413AS Barracuda 7200
1GB Gainward G 210 Video Card
Samsung SH-S223Q/BEBN DVD RW
Lindy 1 Port RS232 PCI Card
Microsoft Windows 7 64-bit SP1 (Genuine Disc & Key)

Attached are the MGADiag and CBS reports from the system. Apologies for the CBS in a zip, but it exceeded the file size limit.

Any assistance that can be provided would be greatly appreciated and if any more information is required, please let me know.

A:Windows 7 64BIT 'This computer is not running genuine Windows'

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

9 more replies
Answer Match 68.04%

Installed a new SSD on 08-12 (cloned the c:drive after a clean install)
Been through about 300 windows updates
since 10-12 I started receiving the same message as discribed in this thread.
Can I execute the same driver as mentioned or do I have to post a diagnostic report (and how do I do that?)

A:Windows 7 - not running genuine Windows 0x8004fe21

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

7 more replies
Answer Match 68.04%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-8PD4G
Windows Product Key Hash: vvA4fMB+I6tIPXgiNJsgwWpW2yA=
Windows Product ID: 55041-011-1391601-86863
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {898C0987-D98C-4E5E-9347-83442A18504A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1... Read more

More replies
Answer Match 68.04%

This is my son's desktop that he has given to me to fix. I need help, please. It is a HP that came with Vista and included the upgrade to Windows 7 when it was available. It has been fine for a few years, but it is now reporting that "This computer is not running genuine Windows" and it cannot get any Windows updates. The failing hard drive was replaced a couple of years ago and I did not hear of any issues from him afterwards. I have already run CHKDSK and SFC and they did not report any issues. Thank you.


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-7R2RR-K7F3T-M3PJ7
Windows Product Key Hash: rwmp1wQO1FjPbR5fcIDm3q+9FFM=
Windows Product ID: 00359-OEM-8882207-44051
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D433769D-9BFD-412C-A151-0AAB9F868E93}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaT... Read more

A:Windows 7 - not running genuine Windows 0x8004fe21

Is anyone out there that can help?

7 more replies
Answer Match 68.04%

  
Quote: Originally Posted by NoelDP


OK - let's try this one....


Close all open windows.
Open an Elevated Command Prompt window, and type the following command

wusa /uninstall /kb:971033

and hit the Enter key
Accept the warnings/confirmations, and wait for it to complete

copy and paste the output (if any) from the command prompt window to a reply here,
Reboot

reinstall the update from http://support.microsoft.com/kb/971033
Reboot

run another MGADiag report, and post it.



Here's my MGADiag report after your suggestion..


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-XKV3H-2K8CX-4FPWQ
Windows Product Key Hash: TFnvNCri2CimDxeATj4vYH5KJ4o=
Windows Product ID: 00359-OEM-8617607-33882
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5F05C646-E922-4CAD-8513-E811E27A057E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifi... Read more

A:Windows Activation - not running genuine Windows

dingdong
It would also be helpful while you are waiting for Noel to fill in your system specs. I ask this because I watch a lot of work done by Noel. I'm not understanding some things in your report and your system specs would help me learn.

Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel

SLIC MSI_NB MEGABOOK

Windows License Type: OEM System Builder
Use this tutorial by Brink:

System Info - See Your System Specs

Thank you for your cooperation.

4 more replies
Answer Match 68.04%

Hi there. I am installing a system with Windows 7 Home Premium. During the setup process I filled out the Windows key instead of skipping. I meant to test it first before activating because I am unsure about my machine. Also, the box was checked saying 'activate when I am online'. What now? Is my product actually activated? I have no way of checking because that installation actually failed and I reinstalled with different parameters. My question is: Does Windows actually go online on the setup screen or once the system has loaded? Also, can an install be deactivated if it has gone through? Thanks in advance for your help.

A:Activated Windows 7 in error

Hello Gallicbear,

Installation will just check to make sure it's a valid product key, but Windows doesn't actually get activated until it's successfully installed and goes online to activate.

If it's a retail key, then it doesn't matter anyways since it can be used to activate Windows on any computer as long as it's removed from all other computers first. Sometimes you may need to activate by phone if it won't activate online normally though.

Hope this helps.

5 more replies
Answer Match 67.62%

I keep getting the message my computer is not running genuine windows. The mother board was replaced about 3 months ago. I do not know much about computers but figured out I need to run MGAD tool, so here it is. Please help!


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0BFBC67A-8852-422E-878A-93D460406145}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/... Read more

A:Not running genuine windows

Has it been activated ? What does it say in computer properties ?

start>right click computer>properties

Your windows version is OEM, which means it is tied to the original motherboard. When it was replaced, windows needed to be reinstalled. Call Microsoft, explain to them what happened, see if you can get it activated.

Didn`t the person who replaced the motherboard explain this to you ?

Is it fully updated ?

3 more replies
Answer Match 67.62%

Recently received the not running genuine windows error. I got a similar error message about 18 months ago which was resolved, and a separate issue which required that I re-install windows about 6 months ago.

I've run chk dsk /c and sfc scannow scans.

Report below.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RHJ8R-68CWM-YCHPJ
Windows Product Key Hash: 51wBiyN0OeHfsw4C9E5COomQkZo=
Windows Product ID: 00359-OEM-8703172-76085
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {54CFF02A-03E9-441D-AEEB-DDDC6BBDBE60}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x... Read more

A:Not Running Genuine Windows

Lets see what can be fixed by the system.

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.

Report the output from the command window once it finishes.

Is Vistalizator installed on your system?

9 more replies
Answer Match 66.78%

Hi Guys, my windows suddenly showing me strange "This computer is not running genuine windows" message. I would be grateful if anyone can kindly help me. I am using windows professional 7 X64. Below is the diagnostic message.





Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {31322AAE-A62A-492A-8AA5-98C75A7DDA71}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr ... Read more

A:This computer is not running genuine windows

Hi manomanfive

If you have an intel chipset download the driver below

Intel Rapid Storage Drivers

Then restart twice and rerun the MGADiag and upload the new log

5 more replies
Answer Match 66.78%

Everytime I open up notepad or control panel it says this computer is not running genuine windows how do I fix this?

Can anyone please help me with this popup?

I downloaded Microsoft Genuine Advanced Diagnostics Tool and and I did a scan and this is what came up.




Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D83670BE-6021-4A37-A335-AB8DF155D98F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80... Read more

A:This computer is not running genuine windows?

Hi Christen,
I take it you have re-installed the OS,
Where did you get the media.

It appears to have borked the auto activation and Slic table.

You MIGHT be able to restore it, if there is a Bios update available from HP.

Roy

1 more replies
Answer Match 66.78%

I recently started getting the genuine windows error and after researching for several weeks, am at a loss as to what to try next.


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-J3MVW-FD237-349TW
Windows Product Key Hash: SCC1XADZaZKOHqQFDl8MO1ulUVs=
Windows Product ID: 00426-437-1148007-85524
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E3180554-60A1-49F0-BEE9-853DFDE4D155}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Small Business 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0... Read more

A:Computer not running genuine windows

edlpatt56 welcome to SevenForums

Download the driver below
http://downloadmirror.intel.com/22194/eng/iata_enu.exe

Once you're done downloading and installing restart the PC twice and rerun the MGADiag and paste the report

9 more replies
Answer Match 66.78%

Hi, my desktop is having a lot of issues and one of them is getting the message that's on the title of this thread.
As a short background, the motherboard seemed to stop working so I had to get it fixed, and in the process of getting my PC to function again, I had to do a clean install of Windows 7 total of 4 times (including failed ones).

Today, my PC wouldn't respond to clicking files, navigation bar&such, and had to wait a long time to get them start responding. I couldn't even connect to internet, so I tried 'trouble shooting' option, but when I did, the window message popped up saying "This computer is not running Genuine Windows".

The thing is, I've already activated and got a genuine mark.
I double checked it from 'control panel' -> 'system and security' -> 'system',
And it's saying 'Windows is activated' with a genuine logo thingy under the 'Windows activation' section.

Yet, I'm getting this message, and seems like it's preventing me from installing some of updates like 'Service Pack 1' and 'Windows Internet Explorer 9 for Windows 7'.

How do I fix it? And what's wrong with my computer?
Thanks..


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-VQQKT-QGGGP-RQ62D
Windows Product Key Hash: B1oWRG44kq4hE5pxicwjPOx3L+M=
Windows Product ID: 00426-437-6655695-85858
Windows... Read more

A:This computer is not running Genuine Windows

Windows Genuine and Activation Issue Posting Instructions

First things first.

9 more replies
Answer Match 66.78%

Hello!
I have been looking for an answer on this issue as well. I started getting the message "This computer is not running genuine Windows" recently. I have run a checkdisk and file system checker with no errors.

NoelDP, if you don't mind looking at my MGADiag report as well, I would appreciate it:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FB72Q-DMDPT-7QK94
Windows Product Key Hash: c+o5tgj57YkMEMvFPa1ld9IJWyg=
Windows Product ID: 00371-838-9759973-85050
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C27F0086-499D-483F-90DD-AA2493EC788C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAA... Read more

A:This computer is not running genuine Windows

Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.




Code:
REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
.
Here are some instructions to make life easier

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories ? then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

2) To run the commands easier, highlight the block of commands, and right-click on thehighlight ? select Copy. In the CP Window, click on the black/white icon at topleft ? select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

3) To copy the results... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.

9 more replies
Answer Match 66.78%

I have begun to receive a message that states that I am not running genuine windows product. I am assuming this is referring to a pirated or bootlegged product (if that's possible). Anybody have an idea as to why I am receiving this message? My OS software is Genuine, I have the disk, serials etc. and registered when I installed it over a year ago. I have run Malware bytes and my spyware programs and come up clean, Microsoft Security Essentials runs always and is showing nothing. How can I resolve this? Thanks in advance for all you guys do and have done. You are the best of the best!! Running Windows 7 64bit

TSG Sysinfo log;

Tech Support Guy System Info Utility version 1.0.0.2

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, AMD64 Family 15 Model 67 Stepping 3
Processor Count: 2
RAM: 8191 Mb
Graphics Card: LogMeIn Mirror Driver, 4 Mb
Hard Drives: C: Total - 953859 MB, Free - 626737 MB; F: Total - 476821 MB, Free - 198833 MB; G: Total - 953867 MB, Free - 731127 MB;
Motherboard: ASUSTeK Computer INC., M2R32-MVP
Antivirus: Microsoft Security Essentials, Disabled

Hmmm....my little green castle has a check mark on it, and the MSE page states that my "PC is being monitored and protected" Why does the Sysinfo log say my MSE is disabled?
Now I'm confused and frightened. .....help??
 

A:Solved: Not running genuine windows?

16 more replies
Answer Match 66.78%

Hi Folks,

Can anybody help me diagnose why this message keeps coming up?

"This computer is not running genuine Windows"

MGADIAG
---------

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {F21232A6-5671-4461-B531-4861BDC1F70E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By... Read more

A:This computer is not running genuine Windows

  
Quote: Originally Posted by benl


Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui


Hi,

What antivirus software are you running? Has your PC had any malware infections recently?

Please copy and paste the following block of text into an elevated command prompt, and hit enter on the keyboard when it appears to have run:


Code:
DIR C:\Windows\sppcext.dll.* /s
icacls c:\windows\system32\sppcext.dll
sfc /scanfile=c:\windows\system32\sppcext.dll
icacls c:\windows\system32\sppcext.dll
Copy and paste the resultant output back into your next reply.

Regards,
Golden

9 more replies
Answer Match 66.78%

I have a Dell Optiplex that I purchase from Dell approx. one year ago. Now I am receiving an error "The computer is not running genuine Windows". I do have a valid key, but i get a message to buy a copy for $149. Per your forum, I am including a copy of the diagnostic report in this thread.

Can someone help?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B9B94A89-4469-4ABD-AEE1-EF4A64177EAD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.... Read more

A:This computer is not running genuine Windows

Your machine appears to be an OptiPlex 790?
The problem appears to be this....
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003


Please run a full CHKDSK and SFC scan....



Click on Start > All Programs > Accessories


Right-click on the Command Prompt entry


Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.



At the Command prompt, type



CHKDSK C: /R



and hit the Enter key.


You will be told that the drive is locked,


and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.



The CHKDSK will take a few hours depending on the size of the drive, so be patient!



After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -


then run the SFC.



SFC -System File Checker - Instructions


Click on Start > All Programs > Accessories


Right-click on the Command Prompt entry


Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.



At the Command prompt, type



SFC /SCANNOW



and hit the Enter key



Wait for the scan to finish - make a note of any error messages - and then reboot.




Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and uplo... Read more

6 more replies
Answer Match 66.78%

Dear all,

I have a strange trouble with windows 7 that I installed on my PC.
Actually I downloaded windows from MSDN (so legal version normally!) and installed it on my PC. After installation, I activated windows online and everything was OK. A while after, I had some troubles and driver compatibilities, so I completely uninstalled from this computer and format disk.
Then, I installed it and activated it again on my laptop and it seems work nicely but I have the annoying message :"This computer is not running genuine Windows" !
Although, activation of windows is OK ! When I check for it on control panel, it is said that "Windows is activated" !
My windows is completely legal (from MSDN). I only installed it on one PC but I completely format the disk and reinstall it onto another PC.

So, where is the problem and how to get ride of this annoying message?
Any solution?
Thank you for help

A:This computer is not running genuine Windows although...

1) Activation and validation are separate things. Your computer is activated but not validated thats why you get the non-genuine message.

2) MSDN keys being flagged non-genuine can happen either because either they have been obtained illegitimately or bought off Ebay and MS has blocked them. MS has been taking up the hammer in recent times. Somebody was found selling Bizspark accounts on Ebay and there was a time you could get AA counts from ACM for 15 bucks!

You may be an unfortunate victim, if your account is legit and allright, give MS a call and they'll help you out.

9 more replies
Answer Match 66.78%

Code:

- Ran Malywarebytes and it didn’t find any problems
- SFC \SCANNOW: Did not find any integrity issues
- Running Windows Home Premium x64
- MAGDiag: (look under windows activation technologies for tampered file) may have been the result of either ccleaner or system mechanic.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1EFD68F2-FD47-48A1-8616-EECB17B64826}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x8007... Read more

A:This system is not running Genuine Windows

Thanks for doing the heavy-lifting!


I've uploaded a file - sluicom64.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file sluicom64reg

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Run another MGADiag report, and post the results.

5 more replies
Answer Match 66.78%

Hello I'm having a problem where I get the "This computer is not running genuine windows" popup. This only started recently (maybe a month at most). I bought the computer about 2 years ago and I've never had a problem since, I have my windows code so I know that its legit. The problem with this is that when I follow the link to the windows 7 website and try to authorise my windows it says something along the lines of: "the windows files either aren't installed properly or they've been modified or changed". It then prompts me to buy a new windows key, when I already have a legal key.

Anyway here's my diagnostic report:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B0BADFB1-DC21-4D87-9696-1407EC29E2EA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Noti... Read more

A:This computer is not running genuine windows

Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply

Post a new MGADiag report with details of any error messages encountered.

9 more replies
Answer Match 66.78%

Hi All,

I have started getting the "this computer is not running genuine windows" error as well. There seem to be so many flavors of this issue that I feel more comfortable posting my own output for review than following the instructions of one of the many other threads.

This is an Asus desktop computer that I bought in Autumn 2010 from a well-known electronics retailer here in the States. In late 2011, I was having problems, so I took it into a local shop who completely wiped the disk and did a clean install using the key on the side of my case.

Thanks in advance for your help.

Jack in NC



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VFQPV-3X9X3-4XK6Y
Windows Product Key Hash: +Iwy0LMs0SiujdzHVTCb7mJQm90=
Windows Product ID: 00359-OEM-9810901-89503
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BBD926A3-1530-4C57-A08D-073BB39FE858}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Window... Read more

A:this computer is not running genuine windows (yep, me too)

Quote:
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui


Hi,

Please download and install the following IRST, reboot your system and post a new MGADIAG report:

http://downloadcenter.intel.com/Deta...?DwnldID=21730

Regards,
Golden

9 more replies
Answer Match 66.78%

On a Dell PC (Windows 7 Ultimate 64bit), I had a hard drive failure. I bought an identical size (1 TB) hard drive, restored a backup drive image (Norton Ghost) and successfully booted the PC (after running Windows DVD to repair bootrec.)

Everything is working fine EXCEPT that every day now I get "Not Running Genuine Windows" with 0x8004FE21 error message and of course can't run Windows update either.

I initially updated Dell BIOS and other what I thought were related updates from Dell website. Still same problem.

I contacted Microsoft and they confirmed my COA sticker on PC from Dell is authentic. Still getting message each day.

Any solution short of complete reformat/re-install of Windows 7 Ultimate?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {CF670DCC-394A-4E80-9436-90150AC24876}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status:... Read more

A:Not running Genuine Windows with 0x8004FE21

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

4 more replies
Answer Match 66.36%

So help me guys. So I got my computer (Packard Bell EN TV11HC) installed windows 7 ultimate and I activated it. All of sudden now it says that it is not activated and when i try to re-enter my key it gives the mentioned error. Also I updated my Bios to latest. (After I noticed the error)
Here are my results with Genuine:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {03D890F1-5DF6-45EA-A27E-81ABB9027D74}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed... Read more

A:Error code 0xC004F063 on already activated windows.

The installation is counterfeit. You are using Dell OEM media on a Packard Bell system. You will need to reinstall using legitimate media.

2 more replies
Answer Match 66.36%

I had bought my Aspire E5-574G-50W9 about half a year ago.It even came with a pre installed genuine Windows 10 but it said that windows is not activated. it told me go to settings to activate windows.I followed the steps but it could not be activated  I had checked the erroe details and it showed me an error code (0xC004F074) and description like this  Can somebody help me out of this problem? Your help is really appreciated.

More replies
Answer Match 66.36%

Hello!

I am getting the famous 'your copy of Windows is not genuine.' I followed the instructions in the other post and here is my MGADiag report is below.

I noticed a few weeks ago in my Windows Update log that important updates have been failing for some time now. The Windows version I have was installed when I bought the machine new from Dell, and I believe I have a valid key.

I obviously want to avoid a complete reinstall of Windows 7 if possible. Can anyone spot what I might be able to do?

Thanks for any help!

-jonathan



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4CK97-7G6PJ-F4XTD
Windows Product Key Hash: 1YReIKCmPhyck5RCZC9+eLaybBs=
Windows Product ID: 00359-OEM-9813635-35335
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {46A85F3F-476B-4A94-B9DA-08B2A836A5E0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTr... Read more

A:This computer is not running Genuine Windows issue

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

8 more replies
Answer Match 66.36%

Hi, I recently bought this used laptop, it came with Windows 7 64 bit installed, but no discs. I do have the original disc and activation code for Windows Vista 32 bit. I would like to keep this version of windows, actually I dont care but I dont want to have to reinstall all of my software. Is there some way for me to pay for an activation code from Microsoft without having to reinstall windows and everything?

Here's my WGA stuff:

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {0486F8A9-2744-4242-A667-2E38EB8C4816}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Noti... Read more

A:This computer is not running genuine windows message

This should do it:

The Get Genuine Kit

4 more replies
Answer Match 66.36%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1E210605-0A75-48F5-AD61-A643FA8424DC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3... Read more

A:Computer not running Genuine Windows 0x8004fe21

There's no signs of any errors there?
Are you still seeing non-genuine notifications?

3 more replies
Answer Match 66.36%

I've tried everything I know of, and have even had two separate chat sessions with Microsoft support, giving them control of my computer to fix the problem. Both times they did pretty much the same thing of trying to reinstall it by typing in the product key again, which goes through and the window says that my windows is active and genuine. But then a few hours pass and the popup returns, which I have copied and attached to this post.

A:Popup states i'm not running genuine windows

Hello livingpassions, and welcome to Seven Forums.

Please see: Windows Genuine and Activation Issue Posting Instructions

9 more replies
Answer Match 66.36%

Hey guys, freshly installed workstation here at the office.. Everything went smooth, building, setup, installation etc...Last night, I started the updates before I went home for the night, but this morning I came in and I'm plagued with the "This computer is not running genuine Windows" popup.I've already checked very thoroughly for infection on the system, there is none, it is perfectly safe. The only installed products are Adobe Reader, Norton Security and Office 2013 Home and Student, which were all done from the trusted sources. Also, I've investigated the legitimacy of the popup, and it is the correct one from Microsoft, but I'm not sure why this is coming up.Its activated in the computer properties window, and the CoA was brand new in a sealed ziplock bag like they always come. Has anyone ever encountered this before and may be able to help me figure this out? The computer goes out tomorrow!

A:This computer is not running genuine Windows popup

People have reported update KB3004394 can cause this problem because it screws up the root certificates. It was a very bad update that Microsoft has already pulled.
 
https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/windows-update-kb3004394-issues/ace25277-7f65-4486-bc44-c1b106907a18
 
http://community.spiceworks.com/topic/682757-read-me-kb3004394-breaks-everything
 
http://forums.whirlpool.net.au/archive/2346507  
 
See post by Cassandra

4 more replies
Answer Match 66.36%

About 4+ years ago I purchased a Windows family pack (3 machines) for upgrading from Vista to Win 7. I have a Dell 1535 laptop (32 bit) which came with Vista and a Dell Desktop (64 bit). I upgraded both machines. All was working fine. I had to reload the desktop about a year later and then again 2 years ago. Laptop works great...

This issue is with our Desktop. The upgrade to win 7 worked fine. I had an issue with the desk top and had to reinstall (can't remember what it was). In January 2014 the hard drive crashed and I installed a new hard drive. I installed Win 7 64 bit and had to validate via telephone. All went well. In July 2014 I started receiving the 'This computer is not running genuine Windows' message. The message keeps coming up. Of course the resolution from MS is purchase a new license, not a good solution for me. In the past genuine advantage always reported all was well! I tried the Suie (sp) and that would not start.

I have posted the Diagnostic report below the key on the report matches the key on the box...Help

Thanks John






Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-YT2R4-BV9WC-T82WF
Windows Product Key Hash: ggejyBn3qlke0DQsEHVc1kQWSaQ=
Windows Product ID: 00359-030-0245737-85290
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.0001... Read more

A:Mesg: This computer is not running genuine Windows

Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

9 more replies
Answer Match 66.36%

Hi,  I have a Lenova Thinkpad model SL510 that I purchased almost 3 years ago, brand new right from the factory.  It came with Windows 7 Professional 32 bit operating system.  I have never reformatted the laptop, never touched the os.  I ran a  microsoft diagnostic tool but I don't understand the results: and don't know if I'm allowed to post it here.  I called Lenova but since the computer is out of warranty, they can't help me.  I hope someone here can help because I can not run updates, especially for microsoft security essentials. 

A:Pop up states "This computer is not running genuine windows"

Hi kakmck,
 
Try the following and see if this helps: http://support.lenovo.com/en_US/diagnose-and-fix/detail.page?DocID=HT003881
 
 
Regards.............

2 more replies
Answer Match 66.36%

I have a problem with the Microsoft ?This computer is not running Genuine Windows ? nag screen that started popping up about three days ago and keeps popping up. I am certain this is a ?False positive? by Microsoft and need help in removing the nag screen. I assume the ? ?not running Genuine Windows ? is referring to my Windows 7 PRO operating system, because the next screen offers to sell me a copy of Windows 7 PRO.

My system: I have a desktop and have been using the same hardware and Windows 7 PRO (64 bit) configuration for more than 3 years. I upgraded my system with a new motherboard and hard drive. I then installed Windows 7 Pro (64bit) using a purchased copy of Windows 7 PRO from a local computer store, I have the original disc with holographic Microsoft seal and product key. I registered the copy with no complaints from Microsoft. Since the original install I have made no hardware changes to the computer, and keep the software current with Microsoft updates. About a week ago I did replace my external cable modem with a new, higher speed modem, but that should not affect the desktop computer system. Until about three days ago, I have never received any messages from Microsoft about my software ??..not running Genuine Windows ?.

My system is free from viruses, malware, etc. as verified by Malware Bytes, Avira and Webroot.

MY QUESTION: How do I get rid of the ? Not Genuine Windows ? nag screen? Is there a Microsoft contact that I can giv... Read more

A:Microsoft says my WIN 7 PRO ".....not running Genuine Windows

Hello krazykat.

Can you please check to see if you have the following update installed? KB3004394

Follow this tutorial below:
Windows Update - Uninstall an Update

When you get to Installed Updates, search in the top right search bar for KB3004394 then report back and tell me whether you have it installed or not

7 more replies
Answer Match 66.36%

Hi,

My laptop is running Windows 7 64bit home premium ed., I installed new larger HDD and cloned partitions from the old one, then I'm getting from time to time the message: This computer is not running genuine windows

Here is MGADIAG report.


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {4A73F1BE-8B84-4E0B-95E9-3F3ED80CCB6E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110622-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/... Read more

A:This computer is not running genuine windows message

you need to reactivate your windows, because you've made a hardware change

9 more replies
Answer Match 65.52%

The most recent update to Windows 10 has caused my windows to say it is no longer activated.

I activated it with my product key when i got my new computer, which was about a couple of months ago.

From this time it has been activated with no problems, however after updating it today it has changed to no longer activated and wants me to activate it again, however it no longer accepts my product key code, it says it has been used on a different device. It wants me to buy a copy of windows and saying my version is not genuine.

When i got my new computer i paid to have windows 10 installed on it, however it was not activated until i loaded it up, and entered the key, i do not understand why it is saying it is no longer activated?

I can't re-install windows otherwise i will loose all the stuff on my computer.

It says i can call them if i am having problems but i have anxiety and struggle to talk on the phone.

Please can you help?

I paid for windows 10, i did not get it as a free upgrade, i should not have this problem.

More replies
Answer Match 65.52%

I have been running Windows 7 Ultimate on a Dell computer for two and a half years. On Monday, a window opened saying "This computer is not running genuine Windows". The MGADiag report is below.

I went to the Intel web site and ran the Intel Driver Update Utility, which said my drivers were valid. Do I need to update the Intel Rapid Storage Drivers?

I also loaded the disk image backup of the previous day in VirtualBox as a virtual machine and ran MGADiag. The report showed that Windows was valid and showed no file mismatches or tampered files.

The only change I made on the computer before the problem occurred was to install Zoner Draw 5. I installed this program on the virtual machine and ran MGADiag again. The report showed that Windows was still valid.

Thanks in advance.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9DF22BED-2604-4114-A9CD-23EDE8AF44EC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation ... Read more

A:Not running genuine Windows - Validation Code: 0x8004FE21

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

3 more replies
Answer Match 65.52%

Hi all,

First of I just want to say thank you for all the stuff you guys/girls do this forum has helped me alot in the past.

Now to the issue. Its basically as the title says! about a week or less ago I came home turned my computer on and was playing some games when all of a sudden the "This computer is not running genuine Windows" Popup came up. Now Ive spoken to and had about 7 Microsoft technicians try to help me with this issue but to no avail. They also said that my windows had somehow been deactivated

When they where helping me they tried to get me to run slui 3 and 4 as I was also having problems with windows not activating which has been solved now its all activated and stuff! but when I clicked the slui thing nothing happens. And when click activate windows now system nothing pops up either.

I do use CCleaner, avast and spybot - search and destroy
Thanks everyone!

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-G8K26-YCKCP-8YKFD
Windows Product Key Hash: YCPfYVi3X2HhrfoI4V62HF/bP4I=
Windows Product ID: 00359-OEM-8703467-81676
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D2A89AA7-F36D-4302-873C-923158EE5902}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: ... Read more

More replies
Answer Match 65.52%

I have purchased a MSI Gaming Laptop (on Jan 2016) that shipped with Windows 10 Home 64-bit (build 10240..later it got upgraded to build 10586).
Now, may I sign up for insider preview program?
If I do so, may I go back to the Windows 10 build that the laptop shipped with (either 10240 or 10586)?

Also, enlighten me more about activation of the Insider Builds that will get installed in the future..will they have an expiry period or will they get activated with the license I have now?

A:Insider preview on a laptop running Genuine Windows 10

RE : MSI Gaming Laptop (on Jan 2016) that shipped with Windows 10 Home 64-bit (build 10240..later it got upgraded to build 10586).

The lattest Win 10 Home or Pro version is 10586.218.
You get that from Windows Update. KB3147458.

RE : Now, may I sign up for insider preview program?

Left click Start button > left side, Settings > Update & Security > right side, click Advanced options > left side, under Get Insider preview, click the Get started button > follow the prompts.

RE : about activation of the Insider Builds that will get installed in the future..will they have an expiry period or will they get activated with the license I have now?
Assuming you do decide to switch from Windows 10 Home 10586 to Win 10 Insider Preview.
Once you have your first Insider Preview build installed via Windows Update, it will be automatically activated.
Set your update at Fast ring to receive future new builds.
All subsequent insider preview builds will be automatically activated. No "licence"/ product key is required.
Technically there is an expiry date on each Insider Preview build. But, Microsoft will release a newer build way before the expiry date. You don't have to worry about that.

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Answer Match 65.52%

MGADIAG Results

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MMHVR-7MQJT-PFXYT
Windows Product Key Hash: FWKX31sfusDVGhR3ZbvJonbeO2A=
Windows Product ID: 00359-OEM-9806372-43118
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {94313810-D513-4514-92F5-6A9FF30E21EA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7... Read more

A:not running Genuine Windows Validation Code 0x8004FE21

Check Installed Updates - if KB3004394 is installed, UNINSTALL it.
Reboot twice, then do a Check for Updates.
Reinstall the updates, then run the MGADiag report again, and post the new log

9 more replies
Answer Match 65.52%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FX472-3W6J2-XH9GC
Windows Product Key Hash: Rs83R6K6iR36B6UD766Ut/ymVhU=
Windows Product ID: 00359-OEM-8703987-07873
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0460AAD4-6E38-4D4F-8C29-5F0158C0C45F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025... Read more

A:Windows Activation Technology : This computer is not running genuine

File Scan Data-->
File Mismatch: C:\Windows\system32\slc.dll[Hr = 0x800b0100]
is the cause of your problems.


Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply

Post a new MGADiag report with details of any error messages encountered.

1 more replies
Answer Match 65.52%

Hi,
so i had a problem with a PC at that keep coming up with a massage "This computer is not running genuine windows" (0x8004fe21).
i had been trying to figure out for days now what that could have been.
this is what MGADiag give me:

Script:



Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code0x8004FE21
Cached Online Validation Code
0x0
Windows Product Key
: *****-*****-QHXJV-YY6BC-6Q88T
Windows Product Key Hash
ppwdTsSQQcj35sEN48nGfMLW714=
Windows Product ... Read more

A:This computer is not running genuine windows (0x8004fe21) [Fixed]

Well done!

1 more replies
Answer Match 65.1%

windows 7 build 7601, this copy of windows is not genuine, error code 0x80070005

I have this error and tried to add product key and manually activate windows 7. bought the software from microcenter about a year ago when i built this computer. I have not had this problem before. Yesterday Yesterday i purchased office 2013 through the hup program and since I have had the error above. I ran the diagnostics would appreciate any suggestions on how to resolve

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JVYHK-964XG-2WQBJ
Windows Product Key Hash: ojuIDwl3u1O41fFxDHlkKk4B8Ig=
Windows Product ID: 00359-OEM-8703764-23015
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8AF9D42B-54CC-4223-850E-B9B867939106}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0... Read more

A:windows 7 build 7601, this copy of windows is not genuine, error code

Code:
C:\Windows\system32\slmgr.vbs(1333, 5) Microsoft VBScript runtime error: Permission denied
1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type smlgr.vbs and hit enter.

Report the output from the command window once it finishes.

9 more replies
Answer Match 65.1%

windows 7 professional had no trouble until 12/13/12 i think was the date
I have looked into many threads on this subject to no avail. nothing in the registry HKEY_local_machine/ components to remove. not the clock, tried microsoft fixit.



here is a copy of my MGA diagnostics file

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TKY6X-QRT82-7K6CH
Windows Product Key Hash: x82eg3fzrYc3BYQyKndw0qOX+7E=
Windows Product ID: 00371-221-1920097-86002
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {021534FC-B8F6-4CE2-9A59-D828EFDF6578}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr ... Read more

A:windows update fail error 8000FFFF also showing windows not genuine

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.
If that one fails, try the earlier driver set -
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=17412

9 more replies
Answer Match 65.1%

My Dell XPS 8700, I bought from Dell has been a pretty good machine. But then I started seeing the modem failing to initialize. It would do this for so long, I'd have to get up an walk away for awhile. Other times only a system restore would fix it, but even that wasn't guaranteed. I noticed when I gave up and finally just want to reboot that it would hang on "Windows is shutting down," but never would. My last resort then is to do a hard shut down. Only problem then is that it would hang on "Please wait while your computer is updating." Only it would never boot back up. If it leave it like this overnight then sometimes I wake up to the desktop but the modem is still not engaged. The modem is a cable modem and it was JUST changed out to a newer one about three weeks ago. But this intermittent problem has been going on for well over a year. Now the most recent development is that the lower right corner of the desktop says that my Windows is not genuine. The ONLY thing that is not OEM from Dell on this computer is my sound card. I installed a Creative SoundBlaster X-Fi on it the day I got the computer.

I run CCleaner both for windows cache and registry cleaner on average once a week, and it is constantly active. I'm on my computer mostly for college but I also play a lot of games on Pogo. I'm not what you would consider a "gamer" utilizing other online platforms.

I'm running an i7 processor with 8GB ram. My Windows Experience Index rating is... Read more

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Answer Match 65.1%

Hi,

I have owned my laptop for 1 and a half years now and all of a sudden I'm getting this error. I brought the laptop in to the shop 2 weeks ago after it started smoking from the power input plug area and it works fine up until today's error.

The scenario was kind of weird. My battery was plugged in and the blue light on the battery was on but my laptop was indicating that it wasn't plugged in. I shut down, and tried the plug again. The battery light lit up on the front of the laptop, so I powered back on. Upon loading up, I get the Windows 7 Build 7601 This copy of Windows is not genuine error. Not sure if these events are related. I updated all my windows updates and restarted. Then I am now getting a prompt for an invalid activation key.

I ran a windows activation validation, and it says "Windows has not yet been activated with a genuine product key. Not to worry, we can help with that"

And then lists a bunch of prices for windows 7...

Laptop:
Asus K53S

I'm not very good with computers. I had a sticker on my laptop that was peeling off so I removed it and apparently my activation key along with it, not realizing I might need it again... I have the box it came in but I don't see an activation key on that.

Help would be greatly appreciated, thanks!

A:Windows 7 error: Build 7601, this copy of Windows is not genuine

Oh geez... I called up Asus and the guy informed me that my key was on the back of the laptop. Putting that in fixed my issues, hahaha.

FAIL

2 more replies
Answer Match 65.1%

Hey, i turned my laptop on yesterday and got a black desktop and writing in the bottom right corner telling me windows is not genuine. It's really been bugging me and i just want it gone.

Here is my Diag report. Thanks for the help :)


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4B4P-QXYW7-96PRB
Windows Product Key Hash: 6VdJMtsZvCArU/WPuAbbnKikwfM=
Windows Product ID: 00359-OEM-8802197-38065
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {23EDAFD8-4C03-4137-ACA4-F22260CE37F4}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA... Read more

A:Windows 7: Error WINDOWS 7 7601 BUILD NOT GENUINE. No idea how to fix

Hi Muzziful, Welcome to Sevenforums.

from where did you get the Win 7 copy that you are using? If you bought it, seems like the copy that you have is not legit. Normally you can just go to MS site and activate the windows.

8 more replies
Answer Match 65.1%

Currently getting the error 0xC004F057 - Windows 7 Build 7601 This copy of Windows is not genuine. A couple of months ago I upgraded to a SSD and cloned the previous HDD using Acronis. I didn't have any activation issues at that time, although I can't remember if I did activate (1st time I have done this). I followed this by upgrading to Windows 10. The upgrade worked but the system was slow so I reverted back to Windows 7. Everything was fine until a couple of days ago. I have since tried typing in the product key from the sticker but it says it is not a valid. The other thing I note is that the sticker is saying I have Windows 7 Home Premium, but the report below is saying I have Windows 7 Professional. Appreciate any guidance to fix. Cheers





Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D56CE13F-5530-4EF6-AFCC-63C6EAE834E5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic: ... Read more

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