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Windows 7 home professional claims not genuine, can't update windows.

Q: Windows 7 home professional claims not genuine, can't update windows.

Since the end of March a window has popped up saying that windows is not genuine. I have had Windows 7 Home Professional x64 since I bought this computer, so it is genuine. I have run Malwarebytes Super Anti Spyware, and I have AVAST. Windows also will not update no matter what I do. System restores will not work either. I have tried to install several Window updates that are supposed to fix these issues but they will not install. The SURT did run and install. When I try with other programs it says error: 800706F7

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3F45DF9C-AF95-4229-824C-C7AB7052B9DB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3F45DF9C-AF95-4229-824C-C7AB7052B9DB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-2539405982-1618367144-471411018</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS L701X </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="6"/><Date>20101129000000.000000+000</Date></BIOS><HWID>AE3B3307018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3382010
Installation ID: 011922550712687370902730603804309662563696101976829802
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 7/30/2015 11:53:12 PM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 7:28:2015 00:37
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAonY85Ws6NsUqfoacCseGHFHyWutYbTbuIoVcXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CALPELLA
HPET INTEL CALPELLA
BOOT PTLTD $SBFTBL$
MCFG INTEL CALPELLA
SLIC DELL QA09
OSFR DELL DELL
ASF! CETP CETP
SSDT NvdRef NvdTabl
SSDT NvdRef NvdTabl

I have had problems with the .CBS log. With the non genuine problem my Window logs vary between empty and up to 20 gigs.


Attachment 367703
Please let me know what else you need. Also when ever i reboot i get CLR error 80004005, and it happens when i try to open ComicRack and a few other programs.

A: Windows 7 home professional claims not genuine, can't update windows.

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Det...&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

9 more replies
Answer Match 91.56%

I cant activate my Windows copy after i installed the SP1 update.It was genuine and activated before the update.
here is my Microsoft Diagnostic Tool Log
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-*****-*****-MYWYV
Windows Product Key Hash: K80x8wD8u2ipvgK0oT5pEObqSu0=
Windows Product ID: 55041-147-5744431-86373
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {9607E567-EBFF-45C8-9AFF-2AF3CC3065CE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_beta.100603-1800
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D... Read more

A:Windows 7 Professional copy not genuine after SP1 update

Build lab: 7601.win7sp1_beta.100603-1800

See this Windows 7 shows evaluation build with SP1 Beta installed - Microsoft Answers

3 more replies
Answer Match 91.56%

I bought a brand new Asus N53S i7 with Windows 7 on it 2 years ago. The same minute I bought it I bought a Windows Professional anytime upgrade. It installed fine. I recently had an optical drive issue, I backed up my data and reinstalled windows from the partition, and entered the anytime upgrade key. Everything seemed fine. My computer began all the windows updates (over 100 of them). Everything was fine until after about a week of updates, it said my windows is not genuine. I've looked on the internet for solutions, called tech support, they agreed I had a valid key then hung up on me with no solutions. I looked here and many had the same problem but had pirated software or started with xp. I am the original owner of this laptop and I purchased the upgrade myself when I bought the computer. I also read through the MS support on the issue here:

http://support.microsoft.com/kb/2008385/en-us

~the plug and play service on my laptop is "not defined" as they say it should be. I also found someone that said deleting and re-installing ms windows update KB971033, then trying to validate would solve the issue, It didn't. I'm going to bed it's 5am. I'll check in as soon as I get a reply, I'm sure it might take a few hours at least. Cheers for any suggestions.
I'm sure if anyone can solve this issue, you guys can.

BTW my optical drive had failed, the re-install didn't help it. Since it was still under extended warranty, I sent the ... Read more

A:Solved: Windows 7 Professional says not genuine, can't update

16 more replies
Answer Match 87.78%

I turned on my computer yesterday to be told that "your copy of windows may not be genuine". It is genuine, so I have no idea why its doing this.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {652692CA-EDD9-45C6-B9EA-BDC16625232B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A... Read more

A:Windows Claims its not genuine when it is

YOur installation is non-genuine.
You have a Product Key from a Dell computer on a CLEVO motherboard which appears to be retail.
You will have to purchase a legal valid Windows license.


Please do NOT edit the MGADiag report!

2 more replies
Answer Match 86.94%

I have a little Toshiba netbook. We have used it around the house for years now as a secondary computer. I have been literally using it for years with no problems. Yesterday it ran a Windows Update and restarted the computer. Now the desktop is black with the message

Windows 7
Build7601
This copy of Windows is not genuine.

I have the product key. So I figured, what the hell, I'll try and activate. I clicked to activate and I entered my product key. It tried to activate but said "something went wrong." Furthermore, there is NO OPTION in my activation options for the over-the-phone activation. And when I click "contact Microsoft for help", I get an error from windows help that it is unable to download from the website (whatever that means).

Anyway, here's my information from the MGADIAG report.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-3Y3J6-K8M2F-J2HJQ
Windows Product Key Hash: X4S+naDQfOXFxXXiUsQTBuGIF4E=
Windows Product ID: 00342-OEM-8992752-30015
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.011
ID: {9DADD439-869A-4698-9E77-84B0820893E7}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab:... Read more

A:Suddenly, Windows claims that it is not genuine.

Code:
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSCPL TOSCPL00
FACP TOSCPL TOSCPL00
HPET DELL M09
BOOT TOSCPL TOSCPL00
MCFG INTEL CRESTLNE
TCPA Phoeni x
SLIC TOSCPL TOSCPL00
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
From where did you purchase that netbook? Please supply full details of it by using this tool to gather the information:

Speccy - Download

5 more replies
Answer Match 86.94%

About two months ago, it may have been less, i had my computer sent down by geek squad to get fixed for some part problems, camera, charger port, exc. they had to reinstall windows for my camera to work (... i don't think it does still anyways...) Now i get an error saying it's not genuine. i don't have the key because i have no clue who downloaded it, if it was in store while i dropped it off, or sent out to 1 of 100 possible people who could have fixed it.... i saw a thread earlier about someone who had the same problem, but different scenario i think, this information might help, not sure...

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {15C80AB8-0BE8-48EF-A1B1-DAF431922E61}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x800... Read more

A:Windows claims to not be genuine after two months or so

Windows is unable to find the SLIC table in the BIOS required to self-activate the OEM_SLP Key in use

You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment), using the Change Product Key link at the bottom of the System properties page.

You may need to activate by phone.

1 more replies
Answer Match 86.94%

I built this computer about a year ago and installed a legit upgrade copy of Windows 7 Ultimate (installed a friend's copy of Windows 7 just to get through the upgrade process). I've had no problems with the OS until a few days ago when I noticed one of my USB devices turned off (a PS3 controller configured with MotionJoy). Then I noticed Windows came up with several notices claiming it wasn't genuine. It was displayed in popups and in the bottom right-hand corner of my desktop.

Apparently, Microsoft Security Essentials triggered it. This wasn't the first time I've had to deal with a validation issue in a Windows PC. I usually just had to run the validation tool and be done with it. However, when I ran the tool this time, it simply took me to a screen where I could buy a new copy of Windows 7 Ultimate (or a new activation key?) to resolve missing security files. Obviously I'm not going to do that, but I'm running out of options other than perhaps running the Windows 7 Ultimate upgrade installer again and hoping that it returns Windows to default.

As it stands, I've tried reactivating, but it gives me an error message. I've tried running Windows Update because it seems that it stopped updating on the 21st, and that's when the latest security pack was installed. However, I get a code C0000022 error whenever I try to update. Should I just redo my upgrade installation or is there some other way to fix this? I'd appreciate a... Read more

A:Almost a year later, Windows claims it's not genuine.

I built this computer about a year ago and installed a legit upgrade copy of Windows 7 Ultimate (installed a friend's copy of Windows 7 just to get through the upgrade process).Click to expand...

The upgrade copy may have been legit, but a new computer requires a genuine full price copy of Windows. Even if you paid (the discounted price) for the upgrade it is not legit on a new computer. We cannot help with this issue.
 

1 more replies
Answer Match 86.1%

Hello, 
 
I think that I was hit with a virus that leads me to believe that my copy of WIn7 from my online-bought laptop a few years ago is no longer genuine. I tried virus scans and they detected something, but the virus keeps coming back. Some files come up as corrupt, and I am instructed to run chkdsk, which runs for a second or two and stops immediately. I need help cleaning it. I also am glad that I have donated to your legal defense fund. Please help. Thnx. 

More replies
Answer Match 85.26%

I have had malware problems before and never thought I could get them fixed;
after weeks of hard work it finally cleared up. Now I have the same pop up saying that my windows in not legit. I know it is since I bought it new with all the disks and COA stickers. Should I let microsoft do it's check since it's legit or go another route? I have nothing to hide but they make it look like I do. Please help

32 bit, 2GB ram, Athlon II P360 Dual Core Processor 2,30 GHz
Windows is activated
 

A:Windows 7 Professional on HP 4525s, claims not legit but new

If Windows is activated but it tells you that its not legit then you still have malware probably. Download this tool: http://www.techspot.com/downloads/4716-malwarebytes-anti-malware.html And run a full scan (it will take a while). Then report back.
 

1 more replies
Answer Match 84%

tl;dr Windows used to be on C:, but after a system restore it's changed to D: I know how to fix it with regedit.exe[1] , but nothing will run in safe mode.
 
Slightly longer explanation I was stupid and deleted some unneeded partitions on my harddrive (something I've done before without incident). Afterwards, the computer couldn't find the boot disk (!) so I used the instructions found here[2] to make the required drive the active drive.
 
After a quick startup repair, Windows loaded again. Only now it says "This copy of Windows is not genuine" in the corner (even though it is genuine), and nothing loads: no start menu, task bar, desktop. The task manager loads, but there are only 3 processes running, and explorer.exe and System aren't one of them!
 
When I boot into safe mode (with or without command prompt... both do the same thing) there's still no start menu, but the task manager at least shows an appropriate-looking number of processes. I go to New Task, type regedit.exe, and nothing happens. If I browse to regedit (btw, this is how I can confirm the drive letter changed to D) and then try again nothing happens. The window blinks but nothing opens.
 
I tried running a repair install, but those instructions assume that Windows is properly working.
 
Is there some other way to safely change the boot disk letter or otherwise troubleshoot why nothing is running?
 
Computer Computer Details: Win 7, Dell but with a new HDD/OS install (old harddri... Read more

A:Windows claims "not genuine"; system has wrong letter; regedit.exe won't run

If you can't boot into Windows...then you don't know what the drive letter is.
 
When booted into...any version of Windows is always designated C:.  When viewed from a different version/install of Windows...the drive letter assigned for the viewed Windows install...will change, since only the Windows booted into can be C:.
 
If the original hard drive reflected a hidden partition for booting/recovery purposes...and the new hard drive does not...then I would expect boot problems.
 
Louis

5 more replies
Answer Match 82.74%

Hi guys,
I would like to upgrade from Home edition Windows 7 tot Windows 7 Professional
and i was wondering if there s no way to get a reduction as i would like to do this upgrade from Home to professional for both computer.
Just bought two office packages and i m broke right now ...Still need to eat lol
But really need professional as i started studying for my MCDST Win 7

Regardssssss and thank you very much

ps Normally this update should mean that i have to back up or reinstall any data right?
I mean this was already the case with XP so it should also be like that with Win 7 i guess

A:Update from Windows 7 Home edition to Professional or better fr Two pc

You can painlessly switch from home premium to pro using Anytime Upgrade. It takes 10 minutes or so and its non-destructive so your data, apps and settings are untouched. You'll need to buy an Anytime Upgrade key for pro. But one key, one PC, so upgrading on both means 2 keys.

Upgrade to another edition of Windows 7 by using Windows Anytime Upgrade

8 more replies
Answer Match 76.86%

I'm going to ask this same question that I saw posted by another member. Why is it every so often my computer gets a message that the copy of Windows that I am running isn't genuine? I really don't remember how I resolved this problem when it happened but
I think I will give the answer that was given to that member a try and see if it doesn't help the situation. I really can't afford to buy another copy of Windows and/or the product keys to make it genuine. I will let you know if it doesn't work.
By chance that this doesn't work, is there something else that I might try, just in case? I'll thank you in advance. Ms. Christine Aleprete
Oh, by the way, can someone tell me how after I click on Copy in the MAG diagnostic tool, how do you paste it in where your post is? I'm pretty good at doing things on the computer but this is one of those things that I must've missed in my computer classes.
Please help me! I can't stand to see this "not genuine" message pop up in my program manager any longer, thanks.

More replies
Answer Match 76.02%

I am having issues with WIN7 not recognizing that I have a genuine copy of WIN 7 Pro. Problem started about 6 months ago and I keep getting periodic message. I tried to resolve each time with my product key which it recognizes but then I get the same message. I cannot update WIN7 either. Can you help?

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-HJ8GX-VB7Y6-GKKMK
Windows Product Key Hash: 2y58RlLYrwMg/h/UZPfT7iu8Jus=
Windows Product ID: 00359-OEM-9810201-03752
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {13D76B2B-1226-4AE3-AACC-94B868AC80DC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x800... Read more

A:Windows 7 Professional Not Genuine

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

1 more replies
Answer Match 75.6%

Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!

A:Why has my genuine Windows 7 Home Premium turned 'Un-genuine'?

  
Quote: Originally Posted by JamesL


Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!


Check the following link for some useful information;

Genuine Windows: frequently asked questions - Microsoft Windows

HTH

6 more replies
Answer Match 75.18%

I keep getting this message at the startup of my pc in the account log in area, is there any way i can hide or block it, its annoying. I have the genuine XP home edition but i had to install the professional for some University Works, but im going back to home edition in about 2-3 months. Thank you tech support guys..
 

A:Windows Xp Professional Genuine Message

7 more replies
Answer Match 75.18%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85284
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {F062E91E-A459-4C21-976E-2E9DE89304D5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_... Read more

A:Windows 7 Professional Showing Not Genuine

You may have some permissions problems...

Code:
Admin Service: Not Registered - 0x80070005
- but that can wait because of the other problem...

The installed Key is the Default Key - which can never be activated.

You need to install the proper Key and activate that.

7 more replies
Answer Match 74.34%

I've been using Windows 7 Professional 32 bit on my current Dell laptop for 4 years. This morning I began receiving an error code stating that Windows is not Genuine. Below is the diagnostic report:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-9YRFB-GDF6B-QXPBG
Windows Product Key Hash: n/0C0UlHiCkTBBoqha8GX6gFpvM=
Windows Product ID: 00371-835-0495334-85716
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D7FCFB19-5100-43DD-A81D-9B854265B772}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/... Read more

A:Error Code Saying Windows 7 Professional is Not Genuine

Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.


Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report.

(Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)

1 more replies
Answer Match 74.34%

After restoring my system to an earlier date, Windows 7 Professional suddenly became not genuine. I attempted to authenticate it using the online process with my original Windows 7 Home number and also my original Windows 7 Professional upgrade number but both failed. Additionally, I spoke with Microsoft and Dell technical help and both places were unable to solve the problem. I tried to restore my system again but the not genuine message persists. I would prefer not to reinstall Windows from scratch. Please help and walk me through the steps of figuring this out.
Thank you, Ryan

A:Windows 7 Professional not genuine after system restore

1st lets try this : In an elevated "cmd" type CHKDSK C: /R Then press y, you will reboot. be patient, and now when your back on run in an elevated cmd "sfc/scannow"
Next run MGADiag and post the results.
Also where was this computer purchased and where was the windows software obtained from.

9 more replies
Answer Match 74.34%

Windows 7 Professional x64 not genuine, Code: 0x8004FE21

I think that update KB3004394 can cause this problem. I wish to uninstall update KB3004394 with patch KB3024777, but the patch won't start.

I uploaded the CBS.log CheckSUR.log and CheckSUR.persist.log files to https://onedrive.live.com/?cid=E0BC4...E6926E1F%21130


Code:
Microsoft Genune Advantage Diagnostic Tool Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-7W4RC
Windows Product Key Hash: XOo9blMzUtr5kAAKOzVwJSY9pa8=
Windows Product ID: 55041-008-1345654-86129
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {8DBDF312-0825-4096-AC6E-191E471E9352}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
O... Read more

A:Windows 7 Professional x64 not genuine, Code: 0x8004FE21

Validation Code: 0x8004FE21 - Microsoft Community refers.

Please stick to one thread or the other!

1 more replies
Answer Match 74.34%

good Morning,
after a power failure (2 times in between 15 seconds) i receive suddenly a windows is not genuine.

Thank you for any help
Kind regards
Dietmar


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CWRF2-TRJKB-PV9HW
Windows Product Key Hash: Fs455Nky3AorD9YNxMNmvlm1bGw=
Windows Product ID: 00371-OEM-8992671-00407
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {2BE8AD8E-DC43-4579-BF8D-06AB82EBFCF1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA V... Read more

More replies
Answer Match 74.34%

Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6A0E0EC7-886F-4380-9127-65C20C1DC299}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy sett... Read more

A:Windows 7 Professional Suddenly not Genuine anymore

Where did you download that version of MGADiag from? - it's 4 years out of date!
This makes it very difficult to properly analyse the results.


To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- in your own thread, please

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

8 more replies
Answer Match 73.92%

Hi, i installed a windows update on 4/4/15. When I rebooted my computer, I got a pop up saying my copy of windows is not genuine. I tired a system restore point and it didnt work. Please help?



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4BQTB-QQPJ2-J9PMY
Windows Product Key Hash: hyqYyPN5EmweZQHfTbNrovDWt6E=
Windows Product ID: 00359-OEM-8703217-52490
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E73DBA6E-083B-4ECF-9C69-AE2A72C738B3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150202-1526
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Stat... Read more

A:Windows 7 home premium " not genuine" after update.

I should add this is a OEM license I bought from new egg when I built the PC it's currently on.

2 more replies
Answer Match 70.98%

I purchased a new notebook with Windows 7 in October. During the first weeks I uninstalled McAfee and replaced the harddrive. Since November Windows Update fails with error messages and defender does not start anymore. I made several virus scans (complete) with multiple antivirus programs but nothing showed up.Since it took my days to install various software, I do not want to re-install W7. I also have no good backup that I could restore. I am really surprised that there is not even a single entry regarding the error code in the Microsoft Knowledge base or elsewhere.I really would appreciate help. 

A:Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

 
Got it !!!!
If You are using notebooks with with hard drive larger than 700 GB you probably should update Intel Rapid Storage Technology Driver.
Here is solution :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&cc=nl&lc=en&dlc=en&product
Download and install it.

97 more replies
Answer Match 70.56%

Hello, I'm working on helping my cousin out with his laptop that has Windows 7 Home Premium 64bit. He got the laptop from a friend and wanted to do a clean install of Windows so he used my copy of Windows 7. He had the same OS before wiping the hard drive and installing a new copy. It's been fine for about a month after installing it. Now it's saying "Build 7601 This copy of windows is not genuine" on the bottom right corner on the screen with a black background. Here is the MGADiag report:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BJJ7C-23GD2-TFK2X
Windows Product Key Hash: gpeaD8kkgbOLAFUtOOEYIhTOzcc=
Windows Product ID: 00359-OEM-8882376-79972
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8E1704DE-169F-4E10-8EBF-18FE08291093}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
Wg... Read more

A:Windows 7 Home Premium Build 7601 This copy of windows is not genuine

He needs to change the Product Key to the one on HIS COA sticker on the machine's case.
The Key currently in use is System Builder one, rather than an OEM_COA one - which means that it's probably yours.

You then need to uninstall and reinstall the WAT update -


Close all open windows.
Open an Elevated Command Prompt window, and type the following command

wusa /uninstall /kb:971033

and hit the Enter key
Accept the warnings/confirmations, and wait for it to complete

copy and paste the output (if any) from the command prompt window to a reply here,
Reboot

reinstall the update from http://support.microsoft.com/kb/971033
Reboot

run another MGADiag report, and post it.

9 more replies
Answer Match 70.56%

Hi,
Newbie here. I managed to read a few threads and apply the excellent directions in an attempt to solve the "Windows is not genuine" issue on a Toshiba Satellite C660 laptop computer.

I have successfully used SLMGR to instal the product key which was confirmed by Windows Script Host dialogue box.

I still have the dreaded "Windows ..not genuine" message in the lower right corner of the display.

I have run the Diagnostic tool and pasted the results below. I hope i have complied with posting requirements.
Thanks

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-HWYW4-9D99Q-3P2FD
Windows Product Key Hash: yHNVz8gKHrscMEqWqTBICH+aHX8=
Windows Product ID: 00359-OEM-9813687-19285
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {37644056-B144-49D8-A177-8A6F0D9BD03F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error: T:20140213215912267-
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0... Read more

A:Windows 7 Home Premium Build 7600 This copy of Windows is not Genuine

You've had a Trusted Store Tamper - often the result of malware (or conflicting AV's)

What Anti-Virus programs have ever been installed?

Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds

post back with a new MGADiag report, and we'll see if anything has changed

9 more replies
Answer Match 69.72%

One of my computers has Windows 7 Home which is showing that it is not genuine.  I purchased a Windows 7 Pro upgrade disc to make the system genuine.  If I try to use the disc to upgrade, it tells me to use the windows anytime update.  I
used that, entered the key from the pro disc and the system now tells me I must activate win 7 HOME BEFORE I upgrade.  This is an unending loop that should not occur.  Guess I should have just purchased a win 7 home key, but I wanted to go to win
7 pro at the same time.  How can I fix this without having to do a clean install?

More replies
Answer Match 69.72%

is it possible? will my license key be the same? or my future OS will be fake or pirated?

i bought a new netbook with windows 7 starter OS. but im not satisfied with this OS.

thanks for the help!

A:upgrade my windows 7 starter to windows 7 ultimate/professional/home

Stop making double threads, you already asked and got answered in the other subforum.

1 more replies
Answer Match 69.72%

Hi,

I have a notebook, which has got windows XP Home, i have been using this for a few months now, and have loads of data in it.

Now, I want to upgrade my OS to Windows XP Professional. Can I do this upgrade without loosing the data and installed programs on my notebook, or if I go for the upgrade all will be lost ?

Thanks in Advance -
ciNdy...
 

A:Will I loose data if I upgrade from Windows XP Home to Windows XP Professional

You should be OK with an upgrade, just make sure your computer is clean before doing it. Dump the trash, do a disk cleanup, defrag the HD etc.
 

1 more replies
Answer Match 68.88%

Hi

I have Windows XP home edition on my Laptop is it possible to upgrade it to windows XP professional without any formatting .....

Please help me...

Regards,

A:Windows XP home edition to windows xp professional upgrade

Its most definatly possible. All you will need to do is run windows setup and it will install over your home edition. You would probably be better off formatting your hardrive first. I've never installed pro over home edition but I have installed home edition over windows 98 several times. I hope you have good luck with you rinstall.

1 more replies
Answer Match 68.88%

I would like to upgrade one of our computer in the office which come with windows 7 home BASIC (not PREMIUM) to windows 7 professional.

but i can't find the upgrade purchase option of this. I am finding the upgrade of home premium to professional but not of home Basic to professional


can anyone here guide me to the right direction.

we are looking for upgrade version instead of full version to save the cost.

A:windows 7 home BASIC to windows 7 professional upgrade

You may need to be using the Windows Anytime Upgrade option, although I'm not absolutely certain whether you can upgrade from Basic to Professional.

Also, you can only use it in certain parts of the world.

Windows 7 Upgrade Paths

All you do is buy a new product key for Windows 7 Professional, click Windows Anytime Upgrade, and then insert the product key that will have been emailed to you.

Windows then downloads the files needed for the upgrade and you will be required to activate the system on completion of the upgrade. Depending on how many files need to be downloaded, the upgrade shouldn't take any longer than half-an-hour.

Unfortunately, it doesn't appear that you can use the option with the Basic edition of Windows 7.

http://windows.microsoft.com/en-US/w...nytime-upgrade

It would appear you are faced with buying Windows 7 Professional.

Windows 7 Starter is the edition of Windows 7 that contains the fewest features. Windows 7 Starter is only available in a 32-bit version. The Windows Aero theme is not included in this version. The desktop wallpaper and visual styles (Windows 7 Basic) are not user-changeable. Microsoft originally intended to restrict the edition to running three simultaneous applications but this limitation was dropped.[6]This edition is available pre-installed on computers, especially netbooks, through system integrators or computer manufacturers using OEM licenses. Source: Wikepedia.

http://en.wikipedia.org/wiki/Windows_7_editions

9 more replies
Answer Match 68.88%

Hi,

I have a Dell laptop with Windows 7 Home Premium on it. Recently I shut it down incorrectly and now windows is all screwed up. I'd like to do a repair install but all I have is a Windows 7 Professional DVD. I remember a while back I was able to install onther versions of Windows XP from an XP professional disc. Can I do the same with my Windows 7 DVD? If so how?

Thanks in advance!

A:Can I repair install Windows 7 Home from a Windows 7 Professional DVD?

try a system restore first.
System Restore

5 more replies
Answer Match 68.88%

Fellow Humans,
recently I upgraded My new Compaq Presario, which is running at 1.6 Ghz, and have 512MB of Ram, from Win XP Home to Win XP Professional. Now I keep getting messages telling me that my System Save Drive (D), is very low on Disk space and that I need to clear programs. This drive has a capacity of 3.89 Gigs and 3.85 Gigs are being used. It seems that each time I start the computer I am losing more and more of the free space on this disk.

My C drive has 47.4 Gigs of free space, but I can't seem to transfer any of the files from D to
C, and make them stay - or reduce the amount of used space on drive D.

The folders on System Save D are:

CPQDRV, CPQS, DATA, Documents and Settings,
Cookies, Desktop, Favorites, My Documents, Start
Menu, Programs, UserData, My Music, Program Files, and Windows. I do not think that all od these should be on the D drive, while only 4.5 Gigs of
the C drive is being used.

HELP! HELP! HELP! I would greatly appreciate any and all help I can get toward solving this problem

I Thank You,
Kilroy1
[email protected]
 

More replies
Answer Match 68.88%

I'm purchasing a Windows 7 Home Premium 64 machine that I want to upgrade to Pro to be able to use the virtual & XP mode features on. I have quite a bit of 16 bit installer programs that appear to run okay on Windows 7 32 bit but not Windows 7 64 bit. Has anyone done an upgrade from 64 bit to 32 bit? I can purchase the upgrade directly from MS and am thinking about it.

Interesting read here on similar stuff from 2 yrs ago.

Is Windows 7 able to run 16 bit installers under XP mode&#63; - Microsoft Answers

TIA

A:Upgrading Windows 7 Home Premium to Windows 7 Professional

  
Quote: Originally Posted by cover


I'm purchasing a Windows 7 Home Premium 64 machine that I want to upgrade to Pro to be able to use the virtual & XP mode features on. I have quite a bit of 16 bit installer programs that appear to run okay on Windows 7 32 bit but not Windows 7 64 bit. Has anyone done an upgrade from 64 bit to 32 bit? I can purchase the upgrade directly from MS and am thinking about it.

Interesting read here on similar stuff from 2 yrs ago.

Is Windows 7 able to run 16 bit installers under XP mode? - Microsoft Answers

TIA


Use virtual pc: since you have Home Premium you can't use the new one but the old one works fine:Download: Virtual PC 2007 - Microsoft Download Center - Download Details

Install XP in this VPC and enjoy ;p your programs will run fine

9 more replies
Answer Match 68.88%

When I bought a Dell desktop computer, it came with windows 7 home premium pre-installed. The computer runs super at the present time. In order to run Xp mode and remote computing, I purchased Windows 7 Professinal OEM. I wish to install it over Windows 7 Home Premium in order to avoid re-installing all software installed under Widnows 7 Home Premium. Please advise me how I can do that.

A:How to instal Windows 7 Professional over Windows 7 home premium?

If you opt for "upgrade" instead of "custom(advanced)" in the step 6 of the tutorial Clean Install Windows 7, it should work .

5 more replies
Answer Match 68.88%

I have a new laptop that came with Windows 7 Home Premium. I bought Windows 7 Professional Upgrade from download and the backup disc. Please point me to the appropriate installation instructions for this scenario. Need and appreciate help

Addendum: Unfortunately, the Windows 7 Professional Upgrade I purchased is not the Anytime Upgrade and it can't be returned since it was obtained through the student program. So do I need to reformat this hard drive and install my upgrade version from boot?? If so, how is the reformat accomplished?

A:How to Upgrade from Windows 7 Home Premium to Windows 7 Professional

Press windows and pause/break keys together.

In the new window that pops up, select change product key.

Put your new Professional key in.

Then Activate.

3 more replies
Answer Match 68.88%

Can I not go to a site and do a simple upgrade from home premium to professional and pay accordingly?
It appears I cannot unless I pay approx. ?330 for a new OS.

The problem I have got I recently upgraded my RAM from 12gb to 32gb, apparently the Home premium will only use 16gb. Is this correct? professional will run 32gb!!!!!

Help would be appreciated. Thank you

A:upgrade from Windows 7 Home Premium to windows 7 professional

The Microsoft "anytime upgrade" for Windows 7 has been discontinued. You will, apparently, have to buy a new version. However, there may still be "OEM" versions available and they are less than the full versions. The only difference is the OEM can only be used on the PC it is first installed, just like the original "OEM" version that came with your Dell.

What are doing or going to do that will require that much memory? I have 16GB installed on my recording studio PC and have never used over 7GB of RAM.

8 more replies
Answer Match 68.88%

I purchased the P4M900M2-L and have it setup on in my ATX box with a
new 600 W psu. Every time I try to install xp on this machine, the compilation fails with a pci.exe error (when it trys to execute windows the first time.

I have successfully run my old windows98 on the system. But cannot install my windows xp OS !!!

Please someone must have had this problem before - help.

A:Can't install windows xp home or windows xp professional on msi P4M900M2-L

Please provide your full computer specs and ill see what I can do to help you out.

4 more replies
Answer Match 68.88%

Hello Guys

First of all, Please move this to right section if this doesn't belongs here Thanks.

I would like to ask about my HP G62-340US with Pre-Installed with Windows 7 Home Premium and
I also have a Windows 7 Professional Legit Key installed on other machine.
Now, my other machine with Win7Pro is, I didn't use it anymore, and formatted the drive few months back.

Is it Okay If I upgrade my HP G62-340US with Win7 Home Premium to Windows 7 PRO using the same key that I used before on my OLD machine that was not available anymore?

any help would be appreciated. thank you.

A:Upgrade Windows 7 Home Premium with Windows 7 Professional from OLD PC

Hi netbox,

The answer to your question is "it depends" (helpful I know)

Basically, if your old machine came with Windows 7 Professional pre-installed then it is probably an OEM copy. This means that the license is locked to that machine and that machine only and can't be transferred.

However, if it is a retail copy. That is, you went out and bought the disk, and it didn't come pre-installed then it should be fine. Although Windows may ask you to call Microsoft for activation, just so you can tell them that it isn't in use any more. Here's a tutorial: Upgrade Install with Windows 7

6 more replies
Answer Match 68.46%

Hi,

I am a tech idiot and I need help. I appreciate anything anyone can do.

For several months I have been getting messages that our windows may not be genuine. It came installed on our Dell and we bought directly from Dell so I basically ignored it. Recently we got a message that it is not genuine in the bottom right corner of the screen and windows things on the screen started to look clumsy and not run right.

I tried many times to follow the validation processes to fix this but it would never complete. I had my stepson try to fix it and he is a computer pro. He tried remotely and came back saying that the windows version itself was apparently too corrupt and I needed to reinstall it from the original disk - which seems to have got lost in a move. Ugghhh. Oh yeah, several times in my efforts I was told to run chkdsk - did so and it identified different issues, seemed to fix them but made no difference in my ability to fix the validation issue.

So, I bit the bullet and went out to BestBuy and got a Windows 7 Builders Pack. I tried to update windows several times using it - no go. It got to the same point every time and quit. It basically said there was a file that was not correct and install could not be completed. So, I decided to back up and do a full install. Same result. I am at my wit's end. I ran the diagnostic below. Before I try more dramatic moves like hard drive replacement - or new computer, I thought I would give it a last go here.

Any help appreciated.... Read more

A:Windows 7 - Genuine Issues Leading to Unable to Update/Install Windows

So, you`ve reinstalled windows 7, you`ve downloaded the network drivers from dell.com and installed them, and you`ve tried to activate windows with the key on your COA or the key from the system builder pack, and it will not activate ?

And you`re saying you went to BestBuy and they had a Windows 7 builder pack ????????

Amazing How much was that, if you don`t mind me asking ?

If you used that license it should say OEM System Builder, but yours says OEM SLP which means System Locked Pre-Installation. Are you sure you`re trying the right key from BestBuy ?

http://en.wikipedia.org/wiki/System_...e-installation

9 more replies
Answer Match 68.46%

windows 7 professional had no trouble until 12/13/12 i think was the date
I have looked into many threads on this subject to no avail. nothing in the registry HKEY_local_machine/ components to remove. not the clock, tried microsoft fixit.



here is a copy of my MGA diagnostics file

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TKY6X-QRT82-7K6CH
Windows Product Key Hash: x82eg3fzrYc3BYQyKndw0qOX+7E=
Windows Product ID: 00371-221-1920097-86002
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {021534FC-B8F6-4CE2-9A59-D828EFDF6578}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr ... Read more

A:windows update fail error 8000FFFF also showing windows not genuine

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.
If that one fails, try the earlier driver set -
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=17412

9 more replies
Answer Match 68.46%

A sorry story - I went to download a copy of Opera, and must have gone to a non-genuine site because all of a sudden I got a host of pop-ups, inc one telling me about a wonderful "Optimiser" product. Had a go at cleaning the virus and then performed a windows update that had come along.
Next boot i have lost my user profile..

Long story short, I think I have cleaned the virus, fixed the user profile issue, but now am lost in the non-genuine Windows nightmare. Diagnostic report below.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: *****-*****-YYFRF-BT3R9-GVFPD
Windows Product Key Hash: 1H2ceMu35VtLDL83p6D/Az8t6k4=
Windows Product ID: 00426-104-2695677-85957
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {17D736EA-ED14-4184-8789-CE8BE0BC3661}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x800... Read more

A:Virus, Windows update, user profile and now Genuine Windows problem

If it gives you a access denied message while trying to activate windows; you may very well need to change the permissions for your user name in order for you to have access to it as windows 7 has quirks about having access to certain items even if your user name is a administrator. As for the non genuine windows thing; I strongly advise you in the future to never go to a non genuine site for any free browser. Always type the url directly into the address bar of the browser you use as that way you will encounter less issues. To get rid of the non genuine opera copy. I would download and install revo uninstaller from the link below and that should help to get rid of any registry entries in windows as well as the program folder:

http://www.revouninstaller.com/downl...e-portable.php

download, install, and run the uninstaller from the above link then do a google search for opera browser. Thats your best bet at this point.

2 more replies
Answer Match 68.46%

I recently upgraded my hard disk and operating system to Windows 7 Professional from XP Professional that was orignally on my Lenovo T61p Think Pad.

The Windows as purchased from Micro Center was an OEM system builder pack.

Can you advise how I can resolve these issues?

A:Windows Update no longer working, Windows now states not genuine

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

More detail: Windows Genuine and Activation Issue Posting Instructions

9 more replies
Answer Match 68.46%

Computer built 06/2011 with Windows Pro 64 bit. Overheating caused a RAM failure and video card failure. During repairs, upgraded Intel SSD. First, Windows update started failing and just recently, started receiving the "not genuine message". Tried reactivating which was successful. Still getting message.

Thanks for any help.



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2PTHX-DT934-MYBWR
Windows Product Key Hash: ipdRLOPew5UJgGVO19MbmWUF78E=
Windows Product ID: 00371-221-4947576-86755
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {ACCD9039-E441-4797-8B78-6DFA665A664B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe ... Read more

A:Windows 7 update fails and Windows not genuine message is appearing

That's a new set of errors to me!

Let's start with the basics....

Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depen... Read more

9 more replies
Answer Match 68.04%

Carried out a clean install deleting partitions and windows update has a red bar to the left and a red badge with a white x, no updates.

A:Windows update not working after installing windows 7 professional on a Dimension C521

The date and time must be correct.  You must have a live internet connection.
Then you download and run the update troubleshooter.
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter
 

 

1 more replies
Answer Match 68.04%

Carried out a clean install deleting partitions and windows update has a red bar to the left and a red badge with a white x, no updates.

A:Windows update not working after installing windows 7 professional on a Dimension C521

The date and time must be correct.  You must have a live internet connection.
Then you download and run the update troubleshooter.
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter
 

 

9 more replies
Answer Match 68.04%

hi,

My OS is Windows 7 Professional 32-bit, Unable to update any file from windows update. Same error code 8024402F occurs and Windows could not search for new updates.

Whereas my internet connection is working fine and i able to browse and download from internet.

Also tried Microsoft Fix it and it says Repair windows update components. After applying it still same error occurs.

Even disabled AVG Internet Security 2012 and still same problem.

Here is the log detail from windowsupdate.log

2012-07-21 18:19:18:545 1256 8b0 AU ## START ## AU: Search for updates
2012-07-21 18:19:18:545 1256 8b0 AU #########
2012-07-21 18:19:18:548 1256 8b0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {7CB9454F-3210-479E-A30A-D356B61C2A99}]
2012-07-21 18:19:18:548 1256 17e8 Agent *************
2012-07-21 18:19:18:548 1256 17e8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-07-21 18:19:18:548 1256 17e8 Agent *********
2012-07-21 18:19:18:548 1256 17e8 Agent * Online = Yes; Ignore download priority = No
2012-07-21 18:19:18:548 1256 17e8 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and Reb... Read more

A:Windows update is not working in Windows 7 Professional. Error code 8024402F

Press Windows+R key and typencpa.cpl and click okRight click on your LAN connection-propertiesClick on Internet Protocol Version 4 (TCP/IPv4) and then click Propertiesclick on Use the following DNS server addresses, and then, in the Preferred DNS server and Alternate DNS server boxes, type the addresses of the primary and secondary DNS servers.PREFERRED 4.2.2.1ALTERNATE 4.2.2.2Restart the PC Let me know if you can update now

6 more replies
Answer Match 68.04%

Getting below error when tried to do windows update from windows 7 prof client.Troubleshooting steps performed below didn't fixed the issue.
Error:An error occurred while checking for  new updates for your computer,Error code 80072EE2
windows update client version :7.6.7601
Steps performed:
Method 1:
net stop wuauserv
ren c:\windows\SoftwareDistribution softwaredistribution.old
net start wuauserv
Method 2:
Start > type cmd in start search > right click ?run as administrator?.
Copy and paste the command below as given.
net stop wuauserv - OK
cd %systemroot% - OK
ren SoftwareDistribution SoftwareDistribution.old - Duplicate file found, so changed it to old2
net start wuauserv - OK
net stop bits - The BITS service is not started (message)
net start bits - OK
net stop cryptsvc - OK
cd %systemroot%\system32 - OK
ren catroot2 catroot2.old - Duplicate file found, so changed it to old2
net start cryptsvc - OK
regsvr32 Softpub.dll /s - OK
regsvr32 Wintrust.dll /s - OK
regsvr32 Initpki.dll /s - OK
regsvr32 Mssip32.dll /s - OK
Restart the computer. Success, Windows update now working.
Method 3:
sfc /scannow

WSUS server synchronization successful from upstream server and client communication to WSUS server is verified through downloading http://mksasps1/iuident.cab  this
link in client.
Windows update.log
2016-06-28          09:24:16:649       7... Read more

More replies
Answer Match 68.04%

Getting below error when tried to do windows update from windows 7 prof client.Troubleshooting steps performed below didn't fixed the issue.
Error:An error occurred while checking for  new updates for your computer,Error code 80072EE2
windows update client version :7.6.7601
Steps performed:
Method 1:
net stop wuauserv
ren c:\windows\SoftwareDistribution softwaredistribution.old
net start wuauserv
Method 2:
Start > type cmd in start search > right click ?run as administrator?.
Copy and paste the command below as given.
net stop wuauserv - OK
cd %systemroot% - OK
ren SoftwareDistribution SoftwareDistribution.old - Duplicate file found, so changed it to old2
net start wuauserv - OK
net stop bits - The BITS service is not started (message)
net start bits - OK
net stop cryptsvc - OK
cd %systemroot%\system32 - OK
ren catroot2 catroot2.old - Duplicate file found, so changed it to old2
net start cryptsvc - OK
regsvr32 Softpub.dll /s - OK
regsvr32 Wintrust.dll /s - OK
regsvr32 Initpki.dll /s - OK
regsvr32 Mssip32.dll /s - OK
Restart the computer. Success, Windows update now working.
Method 3:
sfc /scannow

WSUS server synchronization successful from upstream server and client communication to WSUS server is verified through downloading http://mksasps1/iuident.cab  this
link in client.
Windows update.log
2016-06-28          09:24:16:649       7... Read more

More replies
Answer Match 67.62%

Hi. Windows Update installed 14 important updates yesterday. I also uninstalled all instances of SQL Server 2008 from my machine. I just noticed the "Windows 7 Build 7601 This copy of Windows is not genuine" message on the desktop tonight. Below is the requested information from MGA Diagnostic Tool. Any help is greatly appreciated.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80070422
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6683A4F8-D341-489F-98C1-C642C542F3A1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80... Read more

A:This copy of Windows is not genuine on desktop after a Windows update

Please open an Elevated Command prompt, and run the following commands...


NET START SPLDR
NET START SPPSVC
NET START SPPUINOTIFY

post the results.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

3 more replies
Answer Match 67.62%

Hello! First post on here, and I have seen several posts that are similar to my problem but not one exactly.

I recently installed some Windows Updates, after a reboot and Windows Configured after the updates, I log in to a Black Desktop, with nothing on it, no start button or anything with
"Windows 7 Build 7601 This copy of Windows is not genuine" In the right hand corner.

I purchased this copy legitimately almost 3 years ago and have done one major upgrade (2 years ago now).

I can't get to a prompt to run an MSDiagnostics.
(I have not had the time to try and boot into Safe mode or anything to see if I can get a prompt there).


After reading a similar thread, I am thinking it may be a damaged file as it froze during one of the updates and I had to perform a hard reboot.

Thanks so much!

A:Windows 7 Build 7601 Not Genuine After Windows Update

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell

6 more replies
Answer Match 67.62%

I'm sure it has been asked on the Internet before, I just couldn't find the solution via Google.

See #1 here: 4 beginner questions: Home-Pro, Recovery Drive, 32 GB eMMC, drivers - Windows 10 Forums

A:Can I upgrade to Windows 10 Home with a Windows 7 Professional key?

Your thread's title says...............Can I upgrade to Windows 10 Home with a Windows 7 Professional key?

If I ask a question which had already been asked in the other thread of yours, I apologize.

What exactly do you mean by " ..... with a Windows 7 Professional key "?
Is the computer in question running Win 7 Pro or other edition ?

You are asking about upgrade install.
The upgrade path is ........ Like to Like......... Home to Home, Pro to Pro.

You cannot do an upgrade install of Windows 10 Home with a Win 7 Pro product key.

1 more replies
Answer Match 67.62%

Hey so im running my computer on an upgraded windows 7 home premium x64. (Computer came with vista) and i am taking computer science classes and got a free copy of windows 7 proffesional from MSDNAA and i have a 25bit cd key too.

How can i get windows 7 Professional on my computer?
when i used the anytime upgrade program it says my cd key isn't meant for upgrading.

A:Windows 7 Home Premium x64 - Windows 7 Professional x64

The Anytime Upgrade app may be seeing the underlying Vista.


Clean Install with a Upgrade Windows 7 Version

1 more replies
Answer Match 67.62%

My company just purchased an HP Pavilion x2 Detachable with Windows 10 Home preinstalled. We want to upgrade to Windows 10 Professional but when we enter the key for upgrading to 10 we get the error 0xc004f014.Is there another way to upgrade to Windows 10 Pro. We have the legitimate licensed Key to do that.

More replies
Answer Match 67.62%

Help please! I bought my laptop with Windows 7 Home Basic (64 bit). I have a DVD with Windows 7 Professional (64 bit) (MAK). Can I install Professional over Home Basic without losing any of my programs or data?
Thanks guys !!!!!

A:Install Windows 7 Professional over Windows 7 Home

Hi Welcome to Seven Forums.. Read the Tutorial in the Link below ...

Windows Anytime Upgrade - How to

8 more replies
Answer Match 67.62%

Can anyone help? I bought a used Dell Latitude laptop with Windows 2000 Professional on it. I have a Dell desktop with Windows XP Home on it. Someone told me that since they are both Dell computers that I could use the reinstallation CD to put XP on the laptop. Well I put the CD in the laptop and now I am stuck. The screen shows that it needs the file "asms" on the Windows XP Home Edition Service Pack 1 CD. The CD that is in the drive is that CD but it isn't doing anything. Was this the wrong thing to try to do to install Windows XP? Any help would be greatly appreciated.
 

A:Windows 2000 Professional to Windows XP Home

7 more replies
Answer Match 67.2%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PPKRR-8J7T4-TJHTH
Windows Product Key Hash: 2Xg0gGJgLddefMxQtBCLuEuvT3c=
Windows Product ID: 00346-OEM-8992752-50008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.002
ID: {F7A2C8CE-9ECE-4C7B-B2BC-65763252528B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diag... Read more

A:windows 7 home basic says its not genuine, but i believe it is

You need to change the Product Key to the oneon the COA sticker on the machine's case (or inside the batterycompartment), using the Change ProductKey link at the bottom of the System properties page.

You may need toactivate by phone.

3 more replies
Answer Match 67.2%

Another lost genuine problem. Booted the computer and Windows suddenly isn't genuine. This is a clean install done from Vista Ultimate (done a few months ago). I tried typing the key back in, would not accept it. I tried calling Microsoft but the automated system is so horrible it could not understand my "yes" and "no".

MGA Diag tool results:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-6C2CP-TQXCK-QKWB6
Windows Product Key Hash: ckNEo94SN5rTfAxCmGMYoY6nXrY=
Windows Product ID: 00359-062-3177566-85852
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A8E783CE-7800-4DD0-AFCD-2FC4639EAC68}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N... Read more

A:Windows 7 Home lost genuine

From the Product ID, I suspect that this is an install using an Upgrade disk?? Did you Clean install it?

There's nothing obviously wrong with the report - except that the activation grace period has expired.

Try telephone activation - and make sure that you speak to an operator.
telephone activation.
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.

4 more replies
Answer Match 67.2%

Hi everyone,

I have a Dell Inspiron Laptop that appeared to be having hard drive issues, and we needed more space. Like many times before using clonezilla we cloned it over to a new disk went through and everything seemed to be fine. A couple of days later we are getting the Microsoft Genuine Advantage Pops. Windows still shows activated. We have gone through the system a couple of times with chkdsk sfc/ scannow and MGADIAG. There are tampered files that I am guessing were corrupted from the disk issues, but I just am not finding any great solution to repair them, any help would be greatly appreciated.

Results of MGADIAG:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-JH2P6
Windows Product Key Hash: UR297/Jwa7M2Fr1o4GPwVgDovWo=
Windows Product ID: 00359-OEM-9803276-50747
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CA27CFE8-2F18-434A-BE9F-A8B1CD128959}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x800... Read more

A:Windows 7 Home Premium not Genuine

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=17882

(IATA89ENU.exe)

Once complete, please reboot twice, then post another MGADiag report.

9 more replies
Answer Match 67.2%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Y6G8H-PJXV6-77GQM
Windows Product Key Hash: bW3toF7YS7aVsH5nP9871FlwQH8=
Windows Product ID: 00346-OEM-8992752-50005
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {941654F2-A9FE-4F87-97E9-29DAE8B2510D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760... Read more

A:windows 7 home basic says its not genuine, but i believe it is

Quote:
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]


Install the following update, reboot, then re-run the MGADIAG report and attach it in your next reply.

http://support.microsoft.com/kb/971033

5 more replies
Answer Match 66.78%

I have experienced some strange issues with different computers since September 7th. Group policies are set on my home computers and I did not set them nor can I change them. I seem to have a large amount of .dll files in my C:\Windows\system32\drivers folder. I find logs on my computer that I do not understand, I do not often land on the webpage I intend to go to, when I attempt to search for topics to educate myself I seem to be unable to find current information. I receive "errors" on page messages referring to script errors on many of the websites that I go to regularly such as my cell phone provider and cable company. When I try to get to a page that I think will shed light on this situation for me I am told that I need to allow Active X or enable cookies or download adobe flash and when I do so I am then told, by the same page, that adobe flash is not allowed on this page or my efforts are totally ignored and I still have no access and do not understand why. I try to log in to an online account such as my cell phone provider online and enter my user ID and password and click LOG-IN and the page does nothing. No error message, no little hour glass, nothing. The page just looks at me.
There seems to be an abundance of Legacy Hardware in my device manager and an entire hidden section of something labeled Non-Plug and Play drivers. I struggle downloading any type of anti-virus - I have spent some major dollars on programs like Titanium Platinum an... Read more

A:Windows Seven Home Professional

Download Security Check from HERE, and save it to your Desktop.* Double-click SecurityCheck.exe* Follow the onscreen instructions inside of the black box.* A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malwa... Read more

6 more replies
Answer Match 66.78%

I recently had a hard drive to crash. Purchased another one and installed with an new version of Windows 8.1 professional. The original computer came with Windows 8.1 Home but I upgraded to Professional via "add features". Now I find out that
I can't upgrade through that service any more. When I installed 8.1 professional disk it only installed Home version.  My company has software that does not run on Windows 10 yet.  Is there a way to get my computer back on Windows 8.1 professional?

More replies
Answer Match 66.36%

I've received a Dell laptop (Inspiron 1545) from a client. It is preinstalled with Windows 7 Home Premium SP1 64 bit. I get a message "Windows 7 build 7601 .. not genuine" It fails online activation. Yet the MGA diagnostic shows the key is the same as the sticker.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-RRF8R-46KVJ-G8TM4
Windows Product Key Hash: ETBaUobC1mGt6XJCd5QoDfYlrxs=
Windows Product ID: 00359-OEM-9813043-14988
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {EF3A1C2A-FB20-421A-B38C-CD9C444BBD26}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, h... Read more

A:Dell laptop prinstalled with W7 HomeP 64 bit claims W7 is not genuine!

Hello and welcome whistler have you tried contacting Microsoft re this problem they are usually helpful over the phone.
When I was over there a while ago my brother had bought a DVD supposedly an old Dell one from EBay and it kept coming up as that. My brother was at his wits end when I got there but a call to Microsoft and they gave me a code for this version maybe if you explain to them the problem they will sort it for you.

4 more replies
Answer Match 66.36%

About a week ago I cloned my old 500GB HDD to a new 512 SSD for the simple benefits of changing to a SSD using Acronis True Image HD 2014. Everything seemed to be going fine, but I started receiving notifications that Windows is not Genuine. MGADiag shows corrupted files, but my Windows 7 was a clone of the OEM version, nothing has been changed since the day I purchased the computer. It appears that I am Licensed, but not validated.

I have looked at a ton of feedback on this, but cannot seem to find a solution to my problem.

Any help would be greatly appreciated.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9483F2C1-B1B4-4BCF-8419-4AA5710590A5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
V... Read more

A:Windows 7 Home Premium not Genuine after HDD to SSD Clone

you may find solution from this thread (Cloned Win7 disk now its "not genuine") ... you have the same problem as that .

8 more replies
Answer Match 66.36%

I had to reinstall my OS due to a hard drive failure about a month ago. When I did I used the re-installation disk that came with computer. Everything was fine until yesterday. Out of nowhere I am getting a message that my copy of Windows is not genuine. I tried system restore and used a restore point that was created right after I installed the OS. Still no good. Any help is greatly appreciated.

A:This copy of windows 7 x64 home premium is not genuine

Open the System control panel. (Hot key: Windows key + the "pause" key.)

Is Windows activated? (Near the bottom of the window.)

I'd expect a factory restore to be pre-activated, but if it's not, try activating using the key from the Win7 license sticker.

7 more replies
Answer Match 66.36%

Hello. I am on a Gateway SX2370. I am a COMPLETE newb at computers. So, first things first. I know i should try a system restore, but i have no restore points and i've had this computer since around last christmas-ish.

This is how it all went down: I was playing a game and since my internet was disconnected, i unplugged my router and replugged it. It connected, but now the windows glass color changed to complete silver. I feared the worst and tried replugging some things fully in since some were loose. My computer automatically shut off, even though nothing completely essential to keeping the system on was plugged out. I turned it back on, only to see HIM, the message of Non-Genuine windows. I searched solutions to this problem, eventually coming to the realization that i should just post on a forum about it since im more likely to find a better solution relating to my computer itself. Here is the MSDiag:
________________________________________________________________________


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8DC361AE-0E94-473A-88F4-014D3F18AAB4}(3)
Is Admin: Yes
TestCab: 0x0
L... Read more

A:Windows 7 Home Premium x64 Genuine Problem

It's likely that a system restore is the only option you have - the error is
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012

Which could simply mean a problem with the licensing Store, ot it could mean a lot more.

Try the Licensing store fix first...

Please first try recreating the Licensing Store.
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.,
If you are asked for your Key, use the one on the COA Sticker on the machine's case.

Reboot and Post back with a new MGADiag report

5 more replies
Answer Match 66.36%

Am i able to upgrade my Windows XP Home OEM to a Professional (OEM & RETAIL)

I haven't got the actual XP Home CD because my pc is a store purchase where it comes with those 4 CD Recovery CD's which is a pain. I was wondering if i could purchase a XP Pro Upgrade pack as they are only $249. sometimes you get damaged files in windows and you can't insert the windows cd and repair windows. i don't think i can upgrade to another home.

More replies
Answer Match 66.36%

Hi 
 
I had recently ordered  a HP Notebook  model  15-AC167TU 15.6-inch Laptop (Celeron N3050/2GB/500GB/Windows 10/Integrated Graphics)  online from Amazon.in website.
 
The OS type is mentioned as Windows 10.
 
Is it "Windows 10 Home" or "Windows 10 Professional".
 
Please clarify the OS type for this model  HP 15-AC167TU 15.6-inch Laptop .
 
If its "Windows 10 Home" , then can I upgrade it to "Windows 10 Professional" for free ? Otherwise how much I need to pay in   USD or Indian rupees, as the Notebook is purchased from India.
 
thanks in advance!
 
Best Regards
VETRI
 
Mobile: [Personal Information Removed]
India.
 
 

A:Is it Windows 10 Home or Professional ? in HP Notebook mod...

From the official specs for that model: Operating System:Windows 10 Home (64-bit) No, Windows 10 Pro would be a paid upgrade. On the settings/update and security/activation page will be a link to contact Microsoft about upgrading to Pro. I don't know what that costs in India, but its $99 US here in the States: http://www.windowscentral.com/how-upgrade-windows-10-pro Before you do that I would be sure you really need the Pro version. Many people do not; some do. You are just not going to find vendors including Windows 10 Pro in laptops selling for about $325 US.  If this is "the Answer" please click "Accept as Solution" to help others find it. 

1 more replies
Answer Match 66.36%

Is windows 8.1 professional faster than windows 8.1 home edition? Especially for playing games?

A:Which is Faster? Windows 8.1 Home or Professional?

windows 8.1 professional is faster

8 more replies
Answer Match 66.36%

Hi All:

I am running windows 7 home premium and have a copy of windows 7 professional upgrade (not the anytime upgrade). Can I use the professional upgrade to upgrade my home premium?

Thanks,

Harold

More replies
Answer Match 66.36%

I'm sure this is such an obvious question that noone will probably bother to answer it,but before I get a new system I have to ask.

Will MS Office 97 Professional Edition work with MS Windows XP Home?
 

A:MS Office Professional 97/ MS Windows XP Home

We answer almost every question here, none are too stupid or simple, believe me.

To-date, I have not had any problems.

Powerpoint/Access: You have to save any XP files down to 97 versions to use them at work.

Word/Excel: Should not have any problems at all.
 

2 more replies
Answer Match 66.36%

Can l use the Windows 7 Professional Upgrade Edition on a PC that has Windows 7 Home Premium pre-installed ?
Thanks

A:Windows 7 Home Premium to Professional

I know you can do an Anytime Upgrade from HP to Pro, but I'm not sure about upgrading using an upgrade disk. The upgrade disks were made to go from Vista to 7.But I do know that you can do that Anytime Upgrade. It's probably easier to do it that way anyway (instead of using the disk). That's what it was made for - upgrading Windows 7 to a higher edition.I hope that helps.

3 more replies
Answer Match 66.36%

Which is better?
Which is faster?
Which is memory efficient?
Which is processor efficient?
Which is CPU efficient?
 

A:Which is better Windows XP Home Edition or XP Professional?

Since your question isn't one for help, and Civilized Debate is not a tech forum, I think this thread would be better served in the Miscellaneous Tech forum so I am moving it there.
 

2 more replies
Answer Match 66.36%

So I've done some research and kept up with all the info pouring out over the past few months and I'm trying to decide which version of Windows 7 to buy. Here are a few questions you smarties can probably answer with ease!:

1. I'm looking at getting the Full not upgrade copy of either version I end up choosing. Now upgrade copies only let you upgrade from a previous XP/Vista installation. Does the Full edition let you upgrade as well if you choose to do so instead of a clean wipe and install?

2. Home Premium vs. Professional - I know in Professional you get domain features, encryption, remote desktop. (I may really want Remote Desktop to be able to log into my machine at home from work or on the road etc, so annoying it's not included standard anymore since Vista) However are there any features that are "omitted" from Professional in this higher version? What might they be?

3. Anyone got a quick linking or remember the pricing for full editions?

4. How many licenses per copy do you get, 3?

5. What editions are YOU getting and why?

Thanks in advance!

A:Windows 7 Professional vs. Home Premium

I'm not very smart, but I will go for Ultimate, the answer is simple: I've tried all Vista editions and Ultimate was ON THE TOP with the PERFORMANCE. I think same with Win 7. I don't need some of the features, but the Vista experience..

9 more replies
Answer Match 66.36%

Hello, here I am again with a question.

I have a computer running Windows XP home addition, works fine, no known problems at all.
I have been bought a copy of XP Professional, can this be installed by overwriting Home edition, OR, do I need to uninstall Home edition then install professional ?

Many thanks for any advise;.

Tony.

A:Windows Xp Home Edition To Xp Professional ?

You have nothing to lose by trying this way, if it dos'nt work start afresh.

Upgrade XP Home to Pro
You can do an unattend installation of XP:
Insert a legit XP-Pro CD into your CD-ROM.
If the Welcome to Microsoft Windows screen comes up, click EXIT
Leave the CD in drive.
Now click
START
RUN
Type into the Open Line: D:\i386\winnt32.exe /unattend
And click OK. If your CD-ROM is not D, then replace D with your CD-ROM letter.
The only question that will be asked is the Product key.
If you just reinstall same Windows, it will ask NO questions at all. Now you need to activate.
All settings and installed programs will be saved and unchanged.

2 more replies
Answer Match 66.36%

I have a computer with Win XP Home, trying to upgrade it to Professional edition. When started, the installation CD copied some files and restarted the computer. Upon restart I got two options for booting, Start with Home edition or start with win xp professional installation. I chose the second off course but I got a message saying there was an error on disk and windows wont boot that way. Booting back from home edition went well. started the installation CD again but same steps happened again. How to handle this upgrade?

A:How to upgrade windows XP Home to XP Professional

We had this issue of an apparently missing boot.ini a while back; but can't remember what the cause and resolution was - which of course isn't any help now...But clearly it is there - somewhere Obviously this is not what the system is using because it doesn?t have the XP Pro option with regard to the sample backup you post above.This post discusses a similar situation - and assorted thoughts etc. Scroll down to almost the end of it and double check that you have unchecked appropriate box(es) to show/unhide "Hide protected system operating files (Recommended)". Occasionally pholks miss that second box...http://forum.videohelp.com/threads/...And this one much on similar theme, but uses the "attrib" routine to same end; and the poster there found that to work...http://forums.cnet.com/7723-6142_10...Likely if you were to try copying that boot.ini (as posted above) into c: root - it won't go; as almost certainly there is one there - but not yet visible? You can't have two files with exactly the same name in the same area (partition/folder etc...) as likely you already know.Have you tried to edit the boot.ini using any of the methods linked earlier; as they will bring up the active boot.ini - obviously; and that will show where the active version is...The method I general use the the MyComputer\Properties etc. - as described in one the M$ links posted earlier. Simplest of all of them in my view...Did your computer arrive with Home installed; and if so from where/whom? There were ... Read more

12 more replies
Answer Match 66.36%

My son's computer has Windows XP Professional on it right now. He ended up with the 'SpyAxe' problem. I do not have the Admin password for it so starting in safe mode and correcting that problem won't help me at this time. (GREAT instructions on how to delete that stuff though).

He has the Windows XP Home Installation CD and wants to load it on his computer and wipe out the professional version.

In the past, on other computers, I would just format the disk and load the XP Home installation CD. It is not letting me do that on this one.

Can someone tell me how I can wipe his computer of Professional and then load home version of windows.

I also saw on here where you can only install on one computer. I do own the copy of XP home and have loaded it on another computer in my home, but this would be loading the same XP home on my son's computer. Will I have trouble with this?

Thank you for any help you can give me on this.

A:Changing From Windows Xp Professional To Xp Home

You cannot legally load your version of XP Home on a second computer. The license you have is valid for one and only one computer unless you have an Enterprise version which is unlikely, and almost impossible for a home version. Enterprise versions are sold to companies that run more than 250 computers and is a bulk license subscription, and corporate entities would run XP Pro, not XP Home as XP Home doesn't have anywhere near the security abilities of XP Pro.

By the way, you do not "own" the license - Microsoft retains ownership.

Try logging in as "admin" or "administrator" without using a password. That might work if you never set an administrator password and left the default account open.

Do you have the original Microsoft Windows XP Pro Installation disk for the computer along with the "key" that came with it? (or a complete restore disk provided by the computer manufacturer?).

If you do not, the computer manufacturer may be willing to provide a copy (usually for a fee, but much lower than the price of a new install version) for the one registered to the computer.

If you do have it, or get it, you may be able to format the hard drive and do a fresh installation, allowing you to reset the admin account, but you will still need the valid "key".

By the way, XP, either Home or Pro requires validation with Microsoft within the first thirty times the system is booted or it will shut down and deny further access, so y... Read more

1 more replies
Answer Match 65.52%

I've started receiving error message stating my OEM copy of windows is not genuine, I've tried various solutions as mentioned in previous threads, to no avail, "Slui.exe" does not run which ever way I've tried.
System Mdiag file attached below.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CBAAB211-90EB-469C-8BAF-E7004F2A4127}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status:... Read more

More replies
Answer Match 65.52%

Hi,

Firstly, sorry if this is the wrong forum for this but I wasn't sure where to start this thread?

Anyway, I'm trying to work out whether I've purchased a ligitimate copy of Windows 7 Home Premium. The seller on ebay is adamant that it was bought at a branch of Currys in the UK. My suspicions were aroused when I noticed that the hologram on the 64bit disk can be peeled off (image5) - according to the microsoft website these holograms should be 'in' the disk and therefore should be seamless. The hologram on the rear of the 64bit disk has almost completely come off as well (image6). The hologram is intact on the rear of the 32bit disk (image7). I'm unfamiliar with COA's so don't know if this is genuine or not either (image2)?

I'm getting very strong feeling from the seller that they are adamant that this is a genuine copy and that they have even been in touch with Microsoft to make sure the key is usable (it was originally installed on a computer which is now not working and destroyed). Microsoft have said to them that the key is genuine. They also said that have the original receipts from Currys as well. I've looked through their ebay history and have a brilliant rating. The seller does seem genuine and are not trying to pull a fast one...

I am honestly confused and don't want to get into a huge argument with the seller if they are being absolutely honest.

I'm VERY confused

(I haven't installed the disks because I have no idea if they are genuine, whether they contain... Read more

A:Is my Windows 7 Home Premium Retail Genuine or Fake?

Welcome to our forum dw2016.

From what I can tell from your pictures it looks proper.
It does appear to be very old DVD because it does not include SP-1.
Do keep in mind the crooks are very good at making illegal copies.
Did this DVD come with a matching COA key?
How did you come by this Microsoft DVD.

Have you used this DVD to install Windows 7 yet?

9 more replies
Answer Match 65.52%

I have a Dell Studio XPS 8100 running Windows 7 Home Premium that warns it is not genuine. Basically problem started couple month ago. My PC started to crash nearly everyday. I checked for solutions on your forum and decided to re-install Windows7. But main problem (silly me)- I installed one of my family Windows ( we have 4 PC) . When I checked COA sticker and my diagnostic printout ,I find -that is not the same! I find my original Widows7 but I don't want ( if it's possible) re-install all ...again. What can I do now ? Thank you

My diagnostic printout below:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {ADB8C1CA-DCCF-4EE8-980D-9D76F421B176}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Ex... Read more

A:Windows not genuine - 7 Home Premium /Build 7601

wrong forum. YOu should go to windows 7 forum

Windows 7 Forums

but as initial help. you mentioned you have you COA. why dont you install your win 7 genuine key? you dont have to reinstall whole windows 7. Just the key...

Click on the Start Button and type: CMD (into the 'Search programs and files' field in the Start Menu)The Start Menu will show 'CMD.exe',Right-click the CMD.exe file and select Run As Administrator.In the CMD window, type: slmgr.vbs -ipk <type your product key here>To activate windows after changing the key, type: slmgr.vbs -ato
fyi this is for windows 7 ok?

2 more replies
Answer Match 65.52%

I just ran a bootup cd that loads Windows and it told me I have an unsupported version of Windows 7 Home Premium Professional. Can this be fixed?

A:Unsupported Windows 7 Home Premium Professional?

Quote:
Windows 7 Home Premium Professional


I've never heard of that before, only Home Premium, or Professional....which is it? Is it x64 or x86?

5 more replies
Answer Match 65.52%

I'm upgrading and doing the backup/restore disks for my files now. Will I be able to load those when I have Windows 7 installed. I wasn't able just to upgrade since I had Windows Vista Home.
 

A:Upgrading from Vista Home to Windows 7 Professional?

If you are doing a "Clean or Custom Install" of Windows 7 instead of an in place upgrade, then you will have to reinstall all of your programs over again. Your data files such as Photos/Videos, Documents, MP3(or any music), can be restored to your new installation of windows, but installed programs, will have to be reinstalled fresh. Stand alone programs, such as those that run without installation, Similar to Belkarc Advisor, or Speed Fan can be saved and used without installation as well.
 

1 more replies
Answer Match 65.52%

Hey Guys , im getting windows 7 professional for christmas the upgrade version and im wanting to do a clean install with an clean install with a upgrade disk i know how to do that so no worries there but my main concern is with the upgrade advisor it says i can only upgrade to Home Premium or Ultimate and i want Professional so because im doing a custom install will that matter or.... ?

A:Vista Home Premium To Windows 7 Professional

  
Quote: Originally Posted by Bibbster


Hey Guys , im getting windows 7 professional for christmas the upgrade version and im wanting to do a clean install with an clean install with a upgrade disk i know how to do that so no worries there but my main concern is with the upgrade advisor it says i can only upgrade to Home Premium or Ultimate and i want Professional so because im doing a custom install will that matter or.... ?



If you buy an upgrade disc, you will be in violation of the EULA. You should buy the full retail version, sorry.

9 more replies
Answer Match 65.52%

My husband and I are trying to restore his W7 Home Premium OS on his HP laptop and it got stuck on intializing the restore. We do not have the OS disks, but I have the OS disk for my Dell laptop for Windows 7 Professional 64-bit. Should we try to restore from my set of disk? Or is it taboo to mix manufactures?

A:Replace W7 Home Premium 64 bit with Windows 7 Professional 64 bit?

Everything you need is here to reinstall the HP without the crippling bloatware and useless factory utilities which have better versions built into Win7 itself: Clean Reinstall - Factory OEM Windows 7.

You can also try running Factory Recovery again: HP Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)

If it fails see if Recovery Manager will run Hardware Diagnostics: http://h10025.www1.hp.com/ewfrf/wc/d...n&cc=uk&dlc=en

If neither HP Recovery nor Hardware Diagnostics will still run from their partitions then I would delete all partitions during the booted install shown in Clean Reinstall tutorial.

3 more replies
Answer Match 65.52%

Right now I'm trying to upgrade my computer to make full use of all 32 GB of ram I have. I am running windows 7 home premium 32 bit, and I'm trying to upgrade to professional 64 bit. I burned the .iso file onto a DVD-R disk(I don't think this is the problem), but when I boot from it it says device drivers are missing and I should install the drivers. It always comes to the same screen, and I can't get past it. I've tried putting all the driver disks I know of in it, but it doesn't find any. I have tried everything from messing with the SATA bios settings to updating the bios to re-burning the iso file, but nothing works. Is this because I'm trying to install professional after having home premium? Is there some way I can avoid this problem without buying anything? Do I have to do a windows anytime upgrade to professional and then do it? I am really confused right now and I don't know what to do. I've been trying this for two weeks and it still doesn't work.

Thanks in advance

A:HELP! windows not upgrading from home premium x32 to professional x64!

Welcome to Windows Seven Forums.

Are you actually trying to do an upgrade from 32 bit to 64 bit. You can't do an upgrade as such, you have to do a complete reinstall. So that means you will lose all data on your hard drive, so you should make sure you have a back up of all your private files. You will also have to reinstall any other software programs you currently use, so you need to make sure you have their activation codes on hand.

Check out this tutorial for how to install Windows 7.

Clean Install Windows 7

You will also need to have an activation key for Windows Professional x64.

6 more replies
Answer Match 65.52%

Hi folks,

I have Vista Home Premium installed on my laptop. On October 22nd I will be downloading and doing a custom installion of Windows 7 Pro. Unfortunately as everyone knows you cannot do a complete PC backup with vista home premium. I have tons of files and programs on this computer and would love to keep everything without going through the hassle of reinstalling all my programs. Any idea what my options are? Answers would be awsome, thanks in advance.
 

A:Vista Home Premium to Windows 7 Professional

Since you cant do an inplace upgrade you will have to save your user files to an ext hd or dvds

Hunt down any programs that you dont have media for..bookmark the pages

Export your bookmarks to your documents and transfer them to the ext hdd as well.

Install 7..go check for updates.
Put on AV.
Install programs you have media for.
Go hunt down the rest.
Move your user files from the ext hdd to your new install..

I dont use any wizards etc,,that way I dont have to worry about something going wrong...I highlight copy and paste
 

3 more replies
Answer Match 65.52%

Hi all-

I have a user who works at home temporarily. His home computer is Windows XP Home. We have given him a laptop that is configured to connect to our domain that has XP Professional. He can link up to his internet at home just fine and uses a VPN client to connect to our network here. The problem we are having is he cannot print to his home computer. The printer has been shared. I actually took the laptop out of our domain and configured the workgroup to be the same as the home computer.

The problem we have is when he is connected to the VPN client he cannot ping his home computer by name. I think the problem is that the ip address of the home computer has the same ip configuration pattern as our work computers (192.168.1.x). If he is not connected to the VPN he can ping the home computer by name or IP.

When we try to configure the laptop to use the printer, the system does not see the printer at all. It wants to keep looking in our company domain for a printer.
What would be the easiest to get this laptop (wireless) to see the shared printer? I know I must be missing something!
 

A:Sharing a printer with Windows XP Home and XP Professional

10 more replies
Answer Match 65.52%

I have a Dell XPS 410 that I purchased about 4 years ago with Windows XP installed. I bought and installed an upgrade to Windows Vista Home Premium. I have 4 Gb RAM and approximately 60 Gb free disk space. Can I purchase and install an upgrade to Windows 7 Professional?

A:Vista Home Premium to Windows 7 Professional

You can purchase the windows 7 professional upgrade and do a clean install but you can't do an in-place upgrade from vista home premium to windows 7 professional. Vista home premium can only do an in-place upgrade to windows 7 home premium or windows 7 ultimate.

2 more replies
Answer Match 65.52%

My laptop has Windows Visa Home Premium installed and I need to upgrade to Windows 7 Professional. What path can I take to upgrade it without losing my settings (i.e. user acccounts, background, etc.)

A:Vista Home Premium to Windows 7 Professional???

Type windows easy tranfer in search and use that to transfer all but programs to a finger drive or hard drive etc. Then transfer back.
Do a clean install not an upgrade.
Clean Install with a Upgrade Windows 7 Version[2]=General Tips

8 more replies
Answer Match 65.52%

Hello,
We are thinking on deploying tablets on my company for production purposes. As the usage is pretty lighweight, such as read pdf files and images, we are not willing to buy high-end tablets but about 300-500$ price. Oir first choice will be Windows so we
are able to join it to the domain but all the mid-range tablet I saw come with 8.1 Home Edition.  I was thinking on buying it and also the Windows pro upgrade. Do you know if it works properly or have you tried yourself? My concern is that after the upgrade
it becomes unusable and also that we could lost the guarantee for such change.  The tablet I was looking for have 2GB RAM and a Intel Atom Z3735F CPU.

Thanks!

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Answer Match 65.52%

I'm hoping I didn't damage myself too badly. I backed up my laptop to an external drive using the Vista Backup utility. Unfortunately, I did not create a pst file for Outlook 2007, I was in a hurry and assumed I could restore everything after the up(down)grade from Vista Professional to Windows Home Premium.

Like a dope, I reinstalled my Office 2007 disk and of course Outlook wants me to start all over. Soooo...I have an external drive with everything on it but don't know how, or if, I can restore any Outlook features so that I can save five years of email.....please help.

A:Vista Professional to Windows 7 Home Premium

go into Outlook and look for an "Import Mail" option in the menus. You should be able to import it even if you didn't create a pst file.

5 more replies