Tech Problem Aggregator

DISM - Deployment Image Servicing and Management tool

Q: DISM - Deployment Image Servicing and Management tool

I found this tool while searching the system32 folder:



Deployment Image Servicing and Management tool
Version: 6.1.7048.0

DISM.exe [dism_options] {WIM_command} [<WIM_arguments>]
DISM.exe {/Image:<path_to_offline_image> | /Online} [dism_options]
{servicing_command} [<servicing_arguments>]
DISM enumerates, installs, uninstalls, configures, and updates features
and packages in Windows images. The commands that are available depend
on the image being serviced and whether the image is offline or running.
/Get-MountedWimInfo - Displays information about mounted WIM images.
/Get-WimInfo - Displays information about images in a WIM file.
/Commit-Wim - Saves changes to a mounted WIM image.
/Unmount-Wim - Unmounts a mounted WIM image.
/Mount-Wim - Mounts an image from a WIM file.
/Remount-Wim - Recovers an orphaned WIM mount directory.
/Cleanup-Wim - Deletes resources associated with mounted WIM
images that are corrupt.
/Online - Targets the running operating system.
/Image - Specifies the path to the root directory of an
offline Windows image.
/English - Displays command line output in English.
/Format - Specifies the report output format.
/WinDir - Specifies the path to the Windows directory.
/SysDriveDir - Specifies the path to the system-loader file named
/LogPath - Specifies the logfile path.
/LogLevel - Specifies the output level shown in the log (1-4).
/NoRestart - Suppresses automatic reboots and reboot prompts.
/Quiet - Suppresses all output except for error messages.
/ScratchDir - Specifies the path to a scratch directory.
For more information about these DISM options and their arguments, specify an
option immediately before /?.
DISM.exe /Mount-Wim /?
DISM.exe /ScratchDir /?
DISM.exe /Image:C:\test\offline /?
DISM.exe /Online /?

Usage short example:
DISM /Mount-Wim /WimFile:C:\W7\sources\install.wim /index:1

Looks really promising for working with WIM image files. Off to test it right now!

Note: I found someone has already started testing in order to create a guide. Will try on my part too.
How to use Windows 7 DISM by Muiz - Forums


A: DISM - Deployment Image Servicing and Management tool

I have been working with WinPE ever since version 1.0 and using it to deploy images, make backups, etc. Now that version 3.0 is out I have written a full tutorial on how to use it, build the boot environment, using it in a network/computer support department environment, and using GimageX GUI with DISM to deploy and capture images.

You can read my tutorial on DISM here -> Deployment Image Servicing and Management (DISM) ? WinPE 3.0 Boot Environment -
You can download my WinPE 3.0 Boot Environment Compilation completely free here -> WinPE 3.0 Boot Environment Scripts -

Let me know what you think. Enjoy and happy imaging!

2 more replies
Answer Match 108.78%


I've recently been trying to use Macrium Reflect free to create a Windows PE, and it always failed with an error (number 112).

So I went to Microsoft to do it manually, got the Windows ADK (verson 5) and installed it. Then, using the Deployment and Imaging Tools Environment as Administrator. Using the instructions provided here (WinPE: Add Packages (Optional Components Reference)) I got an error. I was going to add support for Bitlocker, but I didn't get that far.

Specifically, I typed in the following:
copype amd64 C:\WinPE_amd64
Dism /Mount-Image /ImageFile:"C:\WinPE_amd64\media\sources\boot.wim" /index:1 /MountDir:"C:\WinPE_amd64\mount"

After the second command, I got an error:
Error: 112
There is not enough space on the disk.

I have attached the log file (with the .log extension changed to .txt) for your viewing pleasure. The error in the file is posted here, too:
014-07-27 13:59:45, Error DISM DISM WIM Provider: PID=7456 [RestoreSecurityDescriptor:(5263) -> SetSecurityInfo() failed] C:\WinPE_amd64\mount\Windows\System32\config\DEFAULT{bd00d606-d6e2-11e1-b79d-001018953ae6}.TMContainer00000000000000000001.regtrans-ms (HRESULT=0x80070070) - CWimManager::WimProviderMsgLogCallback
[7456] [0xd000007f] RestoreFileMetadata:(2968)
[7456] [0xc144012e]
2014-07-27 13:59:45, Error DISM DISM WIM Provider: PID=7456 [RestoreFileMetadata:(2972) -> RestoreSecurityDescriptor failed] C:\WinPE_amd64\... Read more

A:Deployment Imaging Servicing and Management Error 112

From what I have read about WinPE, you cannot run it from your Hard Drive, it will not run when Windows is operating.
You need to create a bootable USB or CD.

WinPE for Windows 8.1: Windows PE 5.1

3 more replies
Answer Match 71.82%


How can I identify what file(s) are corrupted and can I use the P50t files as a repair source? If so, what do I do? I can follow instructions, most times

Here is the problem:
My wifes laptop, a Toshiba P840 (running 8.1 64bit) has a problem. I also have a Toshiba laptop, a P50t (running 8.1 64bit). On mine, I ran sfc /scannow which found corrupted files. Using this forum as a guide, I ran the DISM cleanup tool, which fixed the problem(s). sfc /scannow is error free.

Ran sfc /scannow on the P840 which found corrupted files. Ran the DISM cleanup tool. It failed with this report: "error: 0x000f0906 The source files could not be downloaded. Use the "source" option to specify the location of the files that are required to restore the feature," etc, etc.

I was puzzled as to why one laptop would obviously download the required files but not the other. Thinking that it might be that I have Windows Update set to notify me of updates but not download them, I changed the setting to allow updates automatically.

I ran DISM Cleanup tool again and it failed again, reporting this: "The restore operation failed. Either the repair source was not found or the component store cannot be repaired. Error: 0x00f081f. DSIM Failed. No operation was performed."

The DISM log file looks strange (not that I have ever seen one before). I will copy/paste some of it here. Once it gets into the "Chinese/Japanese" characters, they go on forever, lol) Th... Read more

A:DISM /Cleanup-Image - DISM Failed - What To Do Next Please

Wondering if the same file has been posted on before:
"FIOReadFileIntoBuffer1415): The filename, directory name, or volume label syntax is incorrect"

I came across this post"
Dism online restore health function gets error 0x80240021

It has the same file name. I will not do anything until instructed.

Sorry about the Sad faces but I am not guilty, that's the way the file name is written.

12 more replies
Answer Match 66.36%

I am trying to remove some of the built in Windows Apps that windows 10 has from my Offline WIM image. So when it comes out of the box on a new machine it will not install every app in our environment. I have try doing this before I seal / sysprep an Image,
and 99% of the time i get SYSprep errors. Below is the Dism error log when i try to mount a Offline image. This image did seal and shutdown 100%, and I have tested the image to make sure it does its out of box mode.

2016-03-29 11:51:18, Info                  DISM   PID=4868 TID=9300 Scratch directory set to 'C:\Users\amoeller\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
2016-03-29 11:51:18, Info                  DISM   PID=4868 TID=9300 DismCore.dll version: 10.0.10586.0 - CDISMManager::FinalConstruct
2016-03-29 11:51:18, Info                  DISM   PID=4868 TID=9300 Successfully loaded the ImageSession at "C:\Users\amoeller\AppData\Local\Temp\RarSFX2\Resources\x64" - CDISMManager::LoadLocalImageSession
2016-03-29 11:51:18, Info                  DISM   DISM Provider Store: PID=4868 TID=9300 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2016-03-29 11:51:18, Info                  DISM   DISM Provider Store: PID=... Read more

More replies
Answer Match 62.58%


Demonstrates how to plan your MCMS 2002 deployment to maximize performance, how to estimate site capacity with transaction cost analysis, and provides best practices and instructions for installing an MCMS 2002, 13-computer, 3-tier, sample, secure deployment that can easily be scaled out to meet the needs of your enterprise. Additionally, it provides troubleshooting tips and answers frequently asked questions about installing and using MCMS 2002

System Requirements
Supported Operating Systems: Windows 2000 Service Pack 3

Microsoft Office



More replies
Answer Match 62.58%


Demonstrates how to plan your MCMS 2002 deployment to maximize performance, how to estimate site capacity with transaction cost analysis, and provides best practices and instructions for installing an MCMS 2002, 13-computer, 3-tier, sample, secure deployment that can easily be scaled out to meet the needs of your enterprise. Additionally, it provides troubleshooting tips and answers frequently asked questions about installing and using MCMS 2002.
System Requirements
Supported Operating Systems: Windows 2000 Service Pack 3

Microsoft Office



More replies
Answer Match 62.58%

When running the DISM Tool to scan and restore any missing or corrupted files on the drive, is it imperative to be connected to the internet, or can it be run offline? I have run the Tool both online and offline and both the methods has worked giving the same result. But the Command implies an internet connection.

A:Running DISM Tool

I had this discussions with someone recently

The /Online parameter does not mean connected to the internet, it means running DISM against a booted system.


/Online - Targets the running operating system.
/Image - Specifies the path to the root directory of an
offline Windows image.

DISM - Fixing Component Store Corruption in Windows 8

2 more replies
Answer Match 61.74%


Windows 10 power user here. I've been viewing help topics here for some time and found this forum very useful. However, there is one problem that I can't seem to solve.

Whenever I use the DISM tool to repair Windows 10, I get the error "0x800f081f - The source files could not be found".

I tried the ESD, WIM and ONLINE options using a mounted Windows 10 installation ISO, and pointed to it correctly in the command (I followed Brink's tutorial). However, I get the same error. I don't understand why DISM cannot find it if it is running with administrative privileges, and I can CLEARLY see the file in Explorer. I also tried copying the .esd and .wim file to Desktop. Again, the same error. I also tried turning off all firewalls temporarily but to no avail.

Here is my dism.log file.

2016-07-22 17:35:17, Info DISM DISM Package Manager: PID=4836 TID=8108 Error in operation: source for package or file not found, ResolveSource() unsuccessful. (CBS HRESULT=0x800f081f) - CCbsConUIHandler::Error
2016-07-22 17:35:17, Error DISM DISM Package Manager: PID=4836 TID=5692 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f081f)
2016-07-22 17:35:17, Error DISM DISM Package Manager: PID=4836 TID=5692 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
2016-07-22 17:35:17, Error DISM ... Read more

A:Error 0x800f081f when using DISM tool


2 more replies
Answer Match 60.9%

A friend has been having an intermittant issue with a Win 8 app so I've run the DISM tool. When I run it, it says it completed successfully, and "the component store corruption was repaired". But if I run it again immediately, it gives the same message. I've rebooted too, same result, four times now. I've also run sfc /scannow, it does not find any errors.

Any ideas what is going on?


A:DISM tool continually finds corruption

Have them run chkdsk /f from elevated command prompt. Reboot and let it run. Will take awhile, probably over an hour, for large drive.

7 more replies
Answer Match 60.06%

Hi All, new to the forum,

Has anyone had any joy using the DISM image deployment tool,

below is the message i get trying to capture an image

DISM doesn't recognise the command-line option "d:\thinimage.wim"

I've tried the below.

dism /capture-image /capturedir:f:\ /imagefile "d:\thinimage.wim" /name:"MyCompany"

I've checked this over and over and i'm defiantly following the line they require.... any ideas? Thanks.

A:Win 8 Image Deployment

I know nothing about DISM, so please check what I say first...

...but looking at the format of the command line, I wonder if there should be a colon after /imagefile?

so replace
dism /capture-image /capturedir:f:\ /imagefile "d:\thinimage.wim" /name:"MyCompany"

dism /capture-image /capturedir:f:\ /imagefile:"d:\thinimage.wim" /name:"MyCompany"

5 more replies
Answer Match 59.64%

Hello everyone,

I've been having a terrible time trying to diagnose and fix corrupted system files. I have recently updated to windows 10 during the free upgrade process. I was running Windows 7 Pro before I updated.

I have tried sfc /scannow command multiple times, in safe mode and in normal operation.

Every time I get this message:

"Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios."

So researching online, I found that using the DISM tool will fix this issue.

However every time I run the command, I get this:

"Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log"

I've even tried mounting the windows 10 iso that I downloaded from the media creation tool and running it again, however I still get the same message to no avail. I've seen other forums with users saying to use the original windows 10 iso and not to use the iso created by the media creation tool. However I can't seem to find this file and am not sure it would work anyways.

... Read more

More replies
Answer Match 59.64%

Hi have a query

i want to dpely windows 7 across around 10 PC's but minimise user downtime, as such i intend to install manually using retail versions of the software then update to the specifications i need. all the final workstations will need to be the same.

i have 3 pc's to roll out, then i will drag 3 in, upgrade, redeploy and so on, thus meaning that noone will loose much productivity to downtime.

whats killing me is that after install, which takes around 30 mins including office and other bits of software, the patching and updating of windows on each machine to latest KB updates is taking forever!! so with say 10-15 new pcs all trying to install updates within few hours its going to slow the network to a stop.

is there anyway i can take one of the pc's i have finished, image the updates and software installs then patch them all onto a new clean install of retail windows 7????

i have looked at all sorts of networkable options such as microsoft system essentials or symantec ghost, but none will allow a stand alone image creation off network that i can tell


thanks in advance for any advice


A:Image for multiple PC deployment

Take a look at this tutorial:
Windows 7 Installation - Transfer to a New Computer

Using the Backup option.

1 more replies
Answer Match 59.64%

I have a licensing question regarding the deployement of Windows 7.

We are currently purchasing notebooks that have an OEM key for Windows 7 Pro and have been configuring each by hand which can get really annoying. I want to create an image of Windows 7 and use it for deployement however I'm not too sure about the licensing involved.

First off, you cannot image an OEM version and you need an open license version, correct?

Do I need to purchase a VLK license for each notebook that I want to image to? Or can I just purchase 1 open license and image that to multiple computers since the OEM key is in fact for Windows 7 Professional?

A:Image Deployment of Windows 7

I believe you're going to need to look into VLK if you're intending on using the same key & installation across multiple machines. You "may" be able to get away with buying one 7Pro and then inserting the individual OEM key that is on the individual laptop stickers, however I'm not sure on that one so don't quote me there. I'm sure someone else here does know this answer though so sit tight, some one else will surely be able to answer this.

Aside from the licensing issues, once you get the version of Windows that you'll be installing legally with a licensed key, you should look into windows sysprep. It will cut your distribution time down incredibly using this method rather than setting up each machine individually from scratch.

3 more replies
Answer Match 59.64%

Does anyone know of a network driver that is compatible with the EliteDesk 800 G2 SFF in WinPE 4.0 i'm using symantec image deployment Altiris

A:HP 800 G2 with Symantec Image Deployment

Hi \have you looked here...

Happy 2 [email protected]

1 more replies
Answer Match 59.64%

I went online to find a command (for a Windows config batch file I'm putting together) that will "turn off a windows feature", namely Internet Explorer 11. I guess I don't understand the paradigm, the command doesn't seem to work. If someone could point me in the right direction or explain briefly what the difference is between a "windows feature" and a plain old application, that would be great!
Thanks in advance.

A:DISM- what is this image you speak of?

Why not simply remove IE ?

Can't help with the batch file.

2 more replies
Answer Match 59.22%

Just created my first Task Sequence to deploy a reference Win 7 image in MDT 2010. When I Updated the Deployment Share I got some errors in the deploy. Error: Unable to access the image. Make sure that the image path and the Windows dirctory for the image exist and you have Read permissions on the folder. Looked into the dism.log and found this DISM.EXE: Failed to load WimManager. Try running from the Deployment Tools Command Prompt. If the issue persists, ensure that wimgapi.dll and wimserv.exe are up to date. DISM.EXE: Failed to add any commands. DISM.EXE: Failed to access the image folder or image's windows folder.Looks like the .ISO created fine too.Orange County District Attorney

More replies
Answer Match 58.8%

I work for a large bookstore with a relatively small IT department, and we are looking for a way to image and restore a small number of PCs. Basically, I want to set up a master template PC, build an image of it, then be able to deploy that image over a Microsoft network from a server computer and/or from a bootable CD (pretty standard, I guess).

However, I want to be able to do this without having to install an imaging program on the master PC (preferrably to run the imaging software from a shared drive, because installing the imaging software on the client machines would violate the license agreement) and without booting to DOS from a floppy disk (the server machine doesn't have a floppy drive).

We're considering a few solutions for this: Acronis TrueImage 7, Imagecast 4.6.1, Altiris RapiDeploy, or Norton Ghost 2003. Will any of these solutions perform what we're looking for (I've been through the manuals for each and it seems like they can't add a client agent without booting the client machine into DOS or running the software from the client machine)? Does anyone have any suggestions from personal experience to use these or other products to accomplish this task?

Thanks in advance for any advice.

-Frank Manna

A:Any image deployment software suggestions?

You may have read this thread but here you go


3 more replies
Answer Match 58.8%

Are there only the install packages for the notebook drivers available? I'm searching for a package with all necessary inf files in order to use the for driver injection within a deployment environment (Windows 2008 deployment service / MS deployment toolkit)
Would be great if anyone can help me with that!

Thanks and kind regards, Gert

A:Portege 700/830 drivers for image deployment

As far as I know Toshiba doesn?t offer any packages except one and this is package that contains several Toshiba specific tools and utilities.
All other offered stuff are single drivers or Toshiba specific tools or utilities.

2 more replies
Answer Match 58.8%

I'm attempting to follow this guide to capture a Windows 7 image:

I have a test PC with Windows 7 installed on it waiting to be captured.

I've installed the MDT 2013 Update 2 and Windows ADK for Windows 10 to my technician PC.  Unlike this guide, however, I have no tree under 'Deployment Shares'.  So I have no option to import an OS.

This seems to be a stumbling block to actually capture an image.  Is there something I'm missing?  Is there something that needs to be configured that I don't know about?  I'm still learning this whole process so it's entirely possible there's
something glaringly obvious I don't see.

More replies
Answer Match 58.8%

Hi, I have deployed HPDM to update a number of T5740 Devices, these were manually configured some time ago and I now need to reconfigure them. I have manually update one device, configured it how I would like it and then captured that image. Unfortunately if I then attempt to deploy this image the deployment fails with the following errors: 2016-05-31 10:46:24 [Error Details]: Deploy image using repository Master Repository.Failure deploying ThinPro_5.2.dd.gz from /Repository/Images/ThinPro_5.2_3.Failed to execute DeployImage task.ErrorCode: 1080320, Error Info: ..\..\Task\wins\[email protected]: Failed to update bios...\..\Task\wins\[email protected]6: Failed to updte bios, error code is: 14070022..\..\Task\wins\[email protected]: Error of create process for updatebios.bat..\..\Task\wins\[email protected]: The system cannot find the file specified...\..\Task\wins\[email protected]: Failed to update bios...\..\Task\wins\[email protected]: Failed to updte bios, error code is: 14070022..\..\Task\wins\[email protected]: Error of create process for updatebios.bat..\..\Task\wins\[email protected]: The system cannot find the file specified. If I then flash the device with a vanilla OS I can then deploy my image but as the devices are split across multiple sites I can?t do this for them all. I also created a Task that performs the BIOS upgrade and this works but the error still occurs Any ideas on how ... Read more

More replies
Answer Match 58.8%


I changd the user profile to default (manually) and did some Favorites links to IE.
When i was satisfied with the customization i created Ghost image. Successfully created image and when deployed i recived a message regarding NTFS volume and wehn the image is deployed , client start up and OS initilization appears .... then system run SCAN DISK showing message that "C" drive needs to be checked. After that OS installed successfully and customizations were also OK.
Any idea how to avoide the scan disk issue ?

A:customized Image deployment with Ghost

Nope. Windows sees the hard disk "environment" as not being 100% on par with what it used to be. Plus it doesn't hurt to run it after an image deployment like that anyways

PS: I know the mod's may bring this up, but no need for double posting in multiple categories

4 more replies
Answer Match 58.8%

I am having a VERY odd issue with Windows XP Pro and Tablet PC Edition.

I have been following Microsoft's Single-Image Deployment Supplemental Guide which discusses single-image deployment and how to use this process to deploy Microsoft Windows XP Tablet PC Edition 2005 in your organization while using your existing Windows XP Professional image.

I followed the article to a T and imported all the Tablet PC components in the Sysprep directory and then re-syspreped the box. At first once mini-setup finished the system would lock up on the Windows XP splash screen about the 3rd time the progress bar cycled through. So I went to Safe Mode and everything worked like a charm. So just as a troubleshooting step I tried to use Safe Mode with Networking. That locked up at the splash screen in the same spot which lead me to believe it was a networking issue. So I disabled all listed networking adapters and tried to boot into normal mode.

Once I saw "Applying Computer Settings" I thought all was good. So I waited until I saw the standard "Press Cntrl-Alt + Delete to Login" screen. So I hit cntrl alt delete and nothing happend. So I tried moving the mouse, and to my amazment, the entire computer is hard locked. This is happening everytime I reboot the computer into Normal mode and the login screen appears. So I tried to go back into Safe Mode with Networking to test that theory again. Although I am able to get logged into the system the system actually hard lo... Read more

A:Single-Image Deployment for Tablet PC

That link you posted is the supplemental guide, maybe there is something you missed in the original guide.

"The information in this article supplements the processes that are described in the previously released article, Deploying Windows XP Tablet PC Edition 2005, which is available on Microsoft TechNet"

Original guide here, the link in the supplemental guide is wrong.

1 more replies
Answer Match 58.8%

During the capture process, i have my wireless key set in the profile. Once I deploy the image, the key is no longer there and i have to set up the profile again. Is there a way that this can be done during the deployment, through the customsettings.ini
or a script?

A:Wireless profile during image deployment

1. netsh wlan export profile name=ssidname
This will give you an xml file
2. netsh wlan add profile filename=ssidname.xml
This will import the Wireless profile
This will help

/ Yannick Plavonil
blog: Deploiement Windows
twitter: @yplavonil

4 more replies
Answer Match 58.8%


So I'm creating a Win8 image with custom software installed, but now i'm stuck on the next steps, I've captured the image but the below link send me in a bit of confusion on the next steps! With win 7 in the past I used to be able to just capture the image and replace the original boot.wim file. Win8 doesn't seem to want to let me me do that. it will boot to install but a licence key field appears and doesn't like any licence I use (VLK by the way) What steps should I try and follow next? Thanks.

Basic Windows Deployment Step-by-Step Guide

A:Creating a Windows 8 Image using Dism

If you are using setup.exe, as far as I know, you need the appropriate license files in boot.wim sources.

3 more replies
Answer Match 58.8%

Windows 10 user. Having some trouble with my system after coming back from a weekend. Nothing major...just having trouble playing some games that require plugins etc

Regardless if it's related, I just wanted to run an SFC/Scannow or DISM/RestoreHealth
I downloaded the image from MS since I know you can't run it natively without an image in least now. . Want to get everything repaired and in good shape since I am getting a second hard drive for a backup and don't want to backup something that may have issues. For some reason system restore wasnt't automatically making restore points so that is why I just want to do something "drastic" like this and then set up the task under scheduler.

I just want to do it from the command prompt within windows.
For example, what would I need to type into the prompt if I had the image on my desktop? Any assistance is appreciated.

A:SFC Scannow or DISM/RestoreHealth using Image

Could this work?

8 more replies
Answer Match 58.8%

Is this forum a good place for posting WDS related question?

If not please direct me to the correct forum. Thank you.

Issue, short version: after running DISM commands to inject updates to the WDS images, we use the image on a box and there are no new updates installed. Only the originally captured updates show up.

It's as if the command didn't do anything even though I didn't get any errors during the process.

Thank you.

A:Updates not injecting into image using DISM

What EXACTLY are you attempting to do?

5 more replies
Answer Match 58.38%

Hi There,

I found this forum thru KariTheFinn's YouTube Videos which are superb! My first post is a problem that hunts me since quite some time now. I startet too more or less ignore it since it was only a problem with one program. But since I switch mail clients it's now also a problem there. But first things first.

I have a Hyper-V Service running on my Windows 10 Machine for toying around. In there I was trying to create my personal perfect Windows 10 Installation with all the Apps, Tools, Settings, etc. I like and want. I did all of this in my created user account Yves. So all the settings from many apps (for example Chrome) are in this user profile. After I was done. I shutdown the Hyper-V Machine Boot up the WindowsPE.iso. And dism the complete machine to a mapped network drive. Than I created a new Hyper-V Machine booted directly into WindowsPE.iso. Diskpartet the complete system like I like. 100MB EFI. 1GB Rescue. 50GB System Partition. Dism the image back to the System Partition and bcdbooted the System Partition. Bootet up and tada System is "almost" like I left it before on the other VM. Only thing missing are for example Chrome extensions and settings. Which I can not figure out why this happens? Newly since I moved from em Client to Outlook 2016. Also Outlook 2016 does not like the dism'ing around. It says .ost file has to be deleted.

Anyone an idea why this is happening and how I can prevent it?

Thanks for your help guys.


More replies
Answer Match 58.38%


I am working on setting up an image deployement solution. The current problem I am having with Acronis Snap Deploy 3.0 is that when I try to deploy an image it deploys normally and Snap Deploy does the extra setup before Windows loads to a logon screen. The problem I am having is after I log in, windows is missing the "Vista" theme and whenever I try to click on anyting (Computer, Documents) It gives me a popup messege that has a title of "Explorer.exe" and in the messege it says "class not registed." I cannot figure out why the image is not working. I am deploying it onto the exact same computer I made the image from. It was a clean install of windows Vista Business.

To make the image I loaded the master computer into the Acronis software using the Acronis PXE server. I then imaged the computer and the image was put directly on the imaging server.

Any help would be much appreciated.

Thank You

A:Acronis Software Vista Image Deployment

I've always just attached the target media device and booted the Acrois CD to create the image.

4 more replies
Answer Match 58.38%

I'm trying to add Intel chipset drivers to a Windows 7 image (.wim file). I was able to add some Broadcom network drivers without any problems, but when I try to add the chipset drivers, I get this error:
"Error - An error occurred. The driver package could not be installed. For more information, check for log files in the <windir>\inf folder of the target image."
Here's an excerpt from the log file:
>>> [Import Driver Package - c:\drivers\Chipset\tcrkusb.inf]
>>> Section start 2011/05/06 14:04:54.454
os: Version = 6.1.7601, Service Pack = 1.0, Suite = 0x0100, ProductType = 1, Architecture = x86
cmd: C:\Users\b2pra\AppData\Local\Temp\56E388AA-F02D-4187-BB45-50C56E7C41D4\dismhost.exe {11D7C1E2-233E-4FF8-A893-3559C2D292E3}
sto: Importing driver package into Driver Store:
sto: Driver Store = C:\winimg\Windows\System32\DriverStore (Offline | 6.1.7601)
sto: Driver Package = c:\drivers\Chipset\tcrkusb.inf
sto: Architecture = x86
sto: Locale Name = neutral
sto: Flags = 0x00000000
inf: Opened INF: 'c:\drivers\Chipset\tcrkusb.inf' ([strings])
inf: Opened INF: 'C:\winimg\Windows\System32\DriverStore\FileRepository\usbport.inf_x86_neutral_f9abf85fd00186bd\usbport.inf' ([strings.0409])
inf: Opened INF: 'c:\drivers\Chipset\tcrkusb.inf' ([strings])
sto: Importing driver package files:
sto: Source Path = c:\drivers\Chipset
sto: Destination Path = C:\winimg\Windows\System32\D... Read more

A:Adding drivers to Windows 7 image with DISM

Did these drivers support to Windows 7? Could you please point where did you download the chipset drivers? I will make a test to add on my WIM to check if the drivers
have problem.
check if you really need these drivers for your computer:
Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does
not guarantee the accuracy of this information.
And there’s the steps about
How to add Chipsets drivers inside the image install.wim:

1) Expand the file ***.zip

2) You will see the files for Windows 7 inside the folder ***\WIN7

3) Copy/paste all the files (.inf and .cat files) inside a folder (example: C:\Drivers\Chipsets)

4) Mount the image you want to integrate the drivers (example above).

5) Integrate drivers with the command line

6) Unmount /Commit

Hope that helps.
 Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

3 more replies
Answer Match 58.38%

After a bit of a tussle I've installed an 8 gig wim image on a surface pro using a USB pen drive
If you would like to know how please mail me or leave a message

More replies
Answer Match 57.54%

I am trying to set up a MDT Deployment that will install Win 7 and MS Office 2010. With the Win 7 install I am able to have the system ask for the Windows Key after the install has completed. I would like to do the same for MS Office. I am going to be using this deployment tool for every new computer we get going forward and don't want to have to update my deployment every time I run one. I simply would like to deploy the image and then enter the Product key and activate it. Is this possible?

A:Installing MS Office 2010 via MDT image Deployment with out Prod Key

Is what I am wanting to do even possible?

2 more replies
Answer Match 57.54%

Hello. I have an issue.

I want to capture an Linux OS custom image or a fresh one and want to use WDS to complete the job. Could it be done?

I know I can use WDS from server to deploy WIN 7 or anyother Win OS to other systems. But can I use the same service to deploy Linux OS to other new systems and how can I go around in capturing the Linux OS image.

I don't want to use any third party application to capture and deploy both WIN and Linux images. I can use SysPrep to capture Windows image, but how do I go about capturing Linux image?

Is there an in-built app for Linux to capture an image like SysPrep (for WIN)???

Please help.

More replies
Answer Match 57.54%

I am using Windows 8.1 Update with its Windows ADK.
I noticed that if I run the command
Dism /Unmount-Image /MountDir:"<Mount_Directory_Path>" /discard
while the Files Explorer is opened on any directory, this command displays an error and it can not unmount the volume image. Instead, if I close the Files Explorer, the above command unmounts the image correctly. How come?


A:Dism /Unmount-Image and Files Explorer problem

I am waiting for your answer.
By default, the deployment and imaging tools are installed to the Windows ADK path:

C:\Program Files (x86)\Windows Kits\8.1\Assessment and Deployment Kit\Deployment Tools\, in Windows 8.1,

C:\Program Files (x86)\Windows Kits\8.0\Assessment and Deployment Kit\Deployment Tools\, in Windows 8.
The DISM tools are installed under the ADK path in the <architecture>\DISM folder.
use the Deployment Tools Command Prompt from the Windows ADK
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.

This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

12 more replies
Answer Match 57.54%

Build 14316.1000

When I try to run DISM to attempt to repair the Windows image of the above Preview Build, I receive mainly an Error: 1726, the remote procedure call failed.

Here is some output from commands run:

Microsoft Windows [Version 10.0.14316]
(c) 2016 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>Dism /Online /Cleanup-Image /CheckHealth
Deployment Image Servicing and Management tool
Version: 10.0.14316.1000
Image Version: 10.0.14316.1000
The component store is repairable.
The operation completed successfully.
C:\WINDOWS\system32>Dism /Online /Cleanup-Image /ScanHealth
Deployment Image Servicing and Management tool
Version: 10.0.14316.1000
Image Version: 10.0.14316.1000
[== 5.0% [=== 5.3% [=== 6.3% [==== 7.2% [==== 7.5% [==== 8.1% [===== 8.7% [===== 9.7% [====== 10.5% [====== 11.5% [====== 11.9% [======= 12.5% [======= 12.8% [====... Read more

More replies
Answer Match 57.54%

i just run (dism /online /cleanup-image /restorehealth) in cmd but this comes to me
Microsoft Windows [Version 6.1.7601]
Copyright © Microsoft Corporation. All rights reserved
C:\Windows\system32>dism /online /cleanup-image /restorehealth
Deployment Image Servicing and Management tool
Version: 6.1.76001.16385
Image Version : 6.1.7601.17514
Error : 87
The restorehealth option is not recognized in this context.
For more information, refer to the help.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
i already tried all caps lock but no luck...i tried this more than 10 times and it gives error 87..
how to fix this?
thank you.
appreciate it..
here is the log file

 dism.log   311.21KB

A:dism /online /cleanup-image /restorehealth gives me an error to fix this?

Why are you running the dism?

9 more replies
Answer Match 57.54%

Hello, I have tried several times Dism /Online /Cleanup-Image /RestoreHealth but every time I'm getting this error:
Error: 0x800f0906

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Can someone help me with the next possible steps to resolve this issue please. Thanks.

More replies
Answer Match 57.54%

i have been having issues with corrupt files on my windows 8 and i do not want to reinstall my entire OS at the moment, ive done many sfc scans and tried the Dism scan but it continues to fail so ive downloaded an ISO from microsoft for my version of windows
8.1 and i also have refresh/reset media i have created from the microsoft site as well. How can i use this with the Dism tool to repair/replace my corrupted files?

A:DISM /online /cleanup-image /restoreheath FAILS

I found the errors when you running the DISM from WIM, it says ?The source files could not be found; their location must be specified using the /source option?. Please check the install.WIM location then retry that command. You also could copy then WIM file
to local drive and give the right path to command.
Make sure your image is not cloned from another hard disk by using clone software, some clone image could cause these errors and it might cannot be fixed.
If this issue still persists, using system file checker to scan for corruptions in Windows system files and restore corrupted files.
Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
To view the detail information about the system file scan and restoration, Check the ?How to view details of the System File Checker process? prgraph.
D. WuPlease remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

18 more replies
Answer Match 57.54%

I am trying to use dism/online/cleanup-image/restorehealth tool in an elevated command prompt to fix corrupt files that sfc/scannow is unable to repair. I keep getting this error message below:
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
Deployment Image Servicing and Management tool
Version: 6.2.9200.16384

Error: 87
The online/cleanup-image/restorehealth option is unknown.
For more information, refer to the help by running DISM.exe /?.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


A:Issue with Dism/Online/Cleanup-Image/RestoreHealth

Hello pbm, and welcome to Eight Forums.

No worries. You are just entering the command incorrectly. It should be this below with the spaces instead:
Dism /Online /Cleanup-Image /RestoreHealth
DISM - Fixing Component Store Corruption in Windows 8
Just to note, that dism doesn't repair corrupt files. Instead it fixes the component store that SFC uses to fix corrupted files instead.
SFC /SCANNOW Command - Run in Windows 8
Hope this helps,

3 more replies
Answer Match 57.54%

Hi Expertz,
I am trying to mount install.wim file & having following error in my VM, Does anyone has idea why it is occuring??
C:\Program Files (x86)\Windows Kits\10\Assessment and Deployment Kit\Deployment Tools>dism /mount-wim /wimfile:c:\new\wim\win10\install.wim /index:1 /mountdir:c:\new\mnt

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Error: 0xc1510111

You do not have permissions to mount and modify this image.
Verify that you have Read/Write permissions or mount the image using the /ReadOnly option. Note that you cannot commit changes to an image with read-only permissions.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

More replies
Answer Match 57.54%

while runningsfcfix.exe it gives me this error
CBS & SFC total detected corruption count: 1

also i have try running Dism /Online /Cleanup-Image /RestoreHealth and it gives me a error 0x800f081f
in addition i try running the windows 8.1 cd startup repair and it could not repair it.

how can i know what error is and how to fix it thanks.

More replies
Answer Match 57.12%

I have configured a stand alone windows 2012 Std. OS with WDS, set up all the necessary items
loaded both the boot.wim and image.wim into wds server.
the system deploys the standatrd win7 Pro image without issue.
The problem comes when I try to use the image capture wizard.
The client laptop boots to pxe without issue I get the screen that  lets me choose  what I want to load
when I choose the capture image item it loads as normal,(as the deploy does except that all that happens is I get a black screen with a white arrow cursor. the screen never turns blue like you would expect and the image capture wizard never appears.
I have followed all of the steps on the WDS set up page for creating a image capture boot file however as I said it never appears.
Can someone assist?

More replies
Answer Match 57.12%

so when i run sfc scannow it finds corrupt files i then run dism cleanup image, but it gives me this error

DISM /Online /Cleanup-Image /RestoreHealthDeployment Image Servicing and Management tool
Version: 6.2.9200.16384Image Version: 6.2.9200.16384[==========================100.0%==========================]Error: 0x800f0906The source files could not be downloaded.
Use the ?source? option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

what do i do now?

A:DISM /Online /Cleanup-Image /RestoreHealth error 0x800f090

Try this C&P it in an Admin prompt
Dism.exe /online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause

11 more replies
Answer Match 57.12%

I've used Dism /Online /Cleanup-Image /RestoreHealthin admin mode and it still says corrupted.

A:Dism /Online /Cleanup-Image /RestoreHealth doesn't work.

Try to use these commands in this order, it might take a while, quite a while:

Dism.exe /online /Cleanup-Image /StartComponentCleanup
sfc /scannow
Dism.exe /Online /Cleanup-Image /RestoreHealth
sfc /scannow
Dism.exe /Online /Cleanup-Image /StartComponentCleanup /ResetBase

9 more replies
Answer Match 57.12%

Hello everyone,

I seem to have some serious problems with my Windows 10 Build 10.0.10586.113. These started after trying to take Ownership of C:/ (where I installed Windows). I tried this because on several occasions trying to move/copy files in different directories I could not do it (ownership problems seem to be not unusual after upgrading from Win 8). When trying to take ownership of C:/ and all its subdirectories I got several error messages ("Acess denied"). At first I just skipped them, but there where so many my finger just got tired (and it also seemed that something was going wrong). I downloaded a .reg which adds the option "Take Ownership" when right-clicking on a folder. Using this added my user account (with administrator rights) to the security options for the folders but the checkboxes were all empty. However I now could restart the procedure I tried before and this time there were no "Acess denied" errors and afterwards all checkboxes were filled with full acess (and all other options).

For a couple of days all seemed to work fine.

Yesterday I tried to open an *.jpg file and the usual W10 app would not be able to open it anymore. Same when trying to open a pdf using edge. So something was wrong with the apps. All the apps (like calculator, store etc.) just immediately crash. Of course I tried several troubleshootings for this known problem. Nothing worked.

Now I'm trying to repair my system using DISM or an inplace-upgrade.... Read more

A:DISM lacking Package Manager commands (Cleanup-image)

Thank you for your kind help.

0 more replies
Answer Match 57.12%


I just completed a clean install of Windows 10 Pro...all was going fine, but I wanted to run both scf and DISM...

If SFC was not able to repair some or all of the files there are a few options including a repair install from the OS dvd, and DISM (win 8 & UP)
If you are on win 8 and up you can (and should) run DISM if SFC found errors it could not fix
From an DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:elevated command prompt*
Type DISM /Online /Cleanup-Image /RestoreHealth . (please note the space after "dism", & "online" & "image")
If the repair is successful you may want to re-run SFC just to check.>

Have never had this issue before...but I can't seem to be able to direct DISM elevated command to a .iso file:
To run a system file check (SFC)
Go to start
Type CMD
Right click and run as Administrator
(called an elevated command prompt)
If you want to verify and repair the OS type sfc /scannow (note the space between sfc and "/")
If you just want to check (verify only) the OS type sfc /verifyonly (no changes will be made using verify only)
If you get the error message "cannot find source files"you need to have an ISO file mounted and need to specify where it is located with the below command
DISM /Online /Cleanu... Read more

A:DISM Error 0x80f001f...Use Source Option to repair Image

Ok just tried this DISM command and it was successful....I should probably reboot and then run SFC again...but am too

- Why did you run the Deployment Image Servicing and Management tool?
Generally, we will get this error 0x800F081F when there is any corruption in the system file. Let’s run the system file checker scan and check if there are any corrupt system files.
SFC (System File Checker) is a tool which scans system files and replaces incorrect versions of the system files by using the correct versions.
Refer the following article for more information on using SFC tool to troubleshoot missing or corrupted system files:
You may also try this command and see if it makes any difference.
dism /online /cleanup-image /startcomponentcleanup
Keep us posted on the status of the issue.

0 more replies
Answer Match 57.12%


I installed Windows ADK 10 v1511 on Windows 10 v1511 Enterprise 64 bit.

I typed the following commands:

Dism /Apply-Image /ImageFile:"<wim_File_Path>\install.wim" /Index:1 /ApplyDir:"<Apply_Directory_Path>" /Verify /CheckIntegrity
Dism /Capture-Image /ImageFile:"<Windows_Files_Path>\sources\install.wim" /CaptureDir:"<Apply_Directory_Path>" /Name:"<Edition_name>" /Description:"<Description_name>" /Compress:max /Verify /CheckIntegrity
Now, what is the command that allows to completely remove the entire content of the <Apply_Directory_Path> directory?



A:Dism /Apply-Image and remove the entire content of the directory

Do you mean you want to delete everything in the directory but leave the directory itself?

If so this should do it
pushd "<Apply_Directory_Path>" && (rd /s /q "<Apply_Directory_Path>" 2>nul & popd)

1 more replies
Answer Match 57.12%

Good morning,
We are trying to solve this problem for months, but we have tried all the solutions from the web and the problems remains, also in models that where correctly working.
Our company is deploying W7 64 bit, on a lot of different models, using Landesk, using many vbs scripts made by us. The gold image is made on a virtual machine, then syspreped and captured.
This syspreped wim is deployed to the client by a WinPE 5.0 x86 (W8.1 32 bit), using imagex command, the same problems happens using dism commands. First of all, we partition the disk in MBR, with one partition of 300 mb for booting, and another one for the
system. Then the syspreped wim is applied, to both partitions
(we have also tried to create de boot partition instead of appliying it).
At last, we install the drivers to the offline image using dism. So, although we use Landesk, the problem happens doing all the process manually with WinPE, and I think it would happen with any deployment app.
It happens on new and older machines, at the beginning we think that it could be because of the SSD disks, but it also occurs on non SSD Disks?We use
use BIOS mode, instead of UEFI, but we have tried with this one, and is the same.
Finished this process, the machine is restarted, but when Windows logo is charging it freezes, and gives a BSOD with 0x7E error. We have seen that this only happens with a fully updated image,
not if we use a clean W7 installation captured, but when we update this virtual ma... Read more

More replies
Answer Match 56.28%

If I have a reference image that I capture through a regular sysprep & capture task sequence, how do I update my deployment task sequence to reflect this updated reference image once it has been captured? I would prefer not to have to recreate the deployment
task sequence as the current one has several customizations that I would have to redo. When I try to change the OS in the "Install Operating System" step in the sequence to point to the updated image, the deployment will fail with a message such
as: Windows could not parse or process the unattend answer file for pass [specialize]
I don't know how to tell if this is a problem with the unattend file itself or having something to do with changing the deploying operating system in the task sequence.

More replies
Answer Match 56.28%

I am running Windows 8.1 Pro and have recently been experiencing some odd behavior.  This has lead me to discover that my component store is corrupt.
I have attempted to use sfc with no luck and have posted that on a separate thread.
When I attempt to use dism /online /cleanup-image /retorehealth, dism quickly comes back with Error: 14098.
Event the dism log looks corrupt. Below is just the beginning of the file. the not English character portion continues and is quite large:
[2580] Caller did not request sparse mount
[2580] Mounting new image.
Wim:         [\\?\GLOBALROOT\device\harddisk1\partition1\Recovery\WindowsRE\Winre.wim]
Image Index: [1]
Mount Path:  [C:\WINDOWS\TEMP\c18ce950-f10f-4afc-a811-28b1ffe5b733]
[2580] Wimserv process started for guid b3e8550e-9dd9-4246-855b-f0ac5d1c531f.  Id is 956
[956] ImageUnmarshallHandle: Reconstituting wim at
[956] Mounted image at C:\WINDOWS\TEMP\c18ce950-f10f-4afc-a811-28b1ffe5b733.
[2580] [0x8007007b] FIOReadFileIntoBuffer:(1415): The filename, directory name, or volume label syntax is incorrect.
[2580] [0xc142011c] UnmarshallImageHandleFromDirectory:(511)
[2580] [0xc142011c] WIMGetMountedImageHandle:(2568)
[2580] [0x8007007b] FIOReadFileIntoBuffer:(1415): The filename, directory name, or volume label syntax is incorrect.
[2580] [0xc142011c] UnmarshallImageHandleFromDirectory:(511)
[2580... Read more

A:Win 8.1 Pro dism /Online /Cleanup-Image /RestoreHealth returns Error: 14098

I gave up and had to reload windows which is a TOTAL pain, not the reloading Windows part, but having to reinstall all of my applications.  It is horrible that these files cannot be rebuilt without basically doing a fresh install.  I would hope
that this can be addressed in the future.


21 more replies
Answer Match 56.28%

Hello, I am looking for an ISO that I can use for system recovery purposes utilizing the Dism /Online /Cleanup-Image /RestoreHealth command. I got one for Windows 10 Pro from the "Windows Tech Bench", but I don't see one listed for Windows
7. Can someone help?

More replies
Answer Match 55.86%

Not able to get the PXE working on 5040 . It will download the boot image from SCCM DP. Once it downloads it will not boot. 
Network driver is already part of the Boot Image.

More replies
Answer Match 55.86%


We use MDT, Microsoft Deployment Toolkit, To deploy windows 7 and windows 8.1 images to our latitude laptops.
the Control Vault driver is not installing as part of the cab file that has been imported into MDT, there for I have to install it as an post install application.
the switches for the control vault by typing "/?" are shown as /s /f.
the driver installs fine if I run it on a laptop by opening command prompt and the silent install switches but it will fail when MDT tries to run the same command during deployment.
Has ayone had this problem and how have you fixed it?

A:Dell Latitude Control Vault Driver installation fails during image deployment via MDT

Hi saeidans,Thanks for posting.This forum is primarily consumer questions, and yours appears to be one that doesn't fit into this category.  Please post your question here for more expert advice.  Thanks.

1 more replies
Answer Match 55.02%

I am having all sorts of trouble imaging a new Dell 5570 laptop with custom Windows 7 SP1 Ent. through SCCM.I have tried Dell support and their assistance so far hasn't been satisfactory unfortunately.

First: I had issues booting the laptop with my boot image, SSD was not recognized. I had to import Samsung NVMe drivers into boot image for the SSD to be recognized and to kick start task sequence.
Now: The task sequence doesn't go through. Immediately after 'Set up Windows and ConfigMgr', the laptop reboots and crashes with the error '0x0000007B'.

I have already tried below with not much success.

Dell Diagnosis says no faults detectedSATA Operation set to AHCI, RAID on in BIOSBoot sequence set to Legacy, UEFIWith and Without 5570 drivers after applying O.SWith and Without KMDF, UMDFDifferent WIM files-one recently updated with most hotfixes, one updated last year, one close to vanilla Windows 7 SP1 Ent.
Any help here is much appreciated please as I have around 20 laptops already procured from Dell and waiting to be imaged before deploying.


More replies
Answer Match 54.18%

A connection to the deployment share ... could not be made. The deployment will not proceed. Connection OK. Possible cause: invalid credentials.
PLEASE help me. I really don't know what to do anymore... Let's say I'm desperate. It is the correct Name and also correct map, afterwords I made myself a deploymentshare map and it also didn't work. Tried the $ --> didn't worked... WTF is wrong :(
I tried the administrator account, a self made account. Tried domainname\account
Nothing worked...
I'm using vm workstation.
Deploying from a virtual server to a virtual client...
Pleas help me, it is a little urgent... I really don't know what's wrong...
Greets Timothy

A:A connection to the deployment share could not be made. The deployment will not proceed. ?? Help me pleas :(

Resolved the problems !
It was the bloody firewall! probably it is resolved in a new update but I didn't installed any updates because in belgium we have still a download limit. :)
Thanks for all the help of you and the time you spended on my issue!
I'll post my final customsettings.ini and bootstrap.ini

















TimeZoneName=W. Europe Standard Time






9 more replies
Answer Match 54.18%

Hello, as you already know from the title I have problems with the windows utilities that fix corruptions. After I upgraded to build 1607, those utilities worked, but now after a few weeks I tried to do them again after some driver updates just to be sure and now they find corruptions and can't fix them. I modified my windows a bit, nothing too serious, but since then after getting the errors I reverted them back to win default ( I think I did all of them, not 100% sure, since I don't write down my modifications... silly me) Here are the logs from an hour or so ago, when I tried the DISM / SFC combo. Please help

A:Windows DISM and SFC fail to fix corruptions. DISM error 1726 / WIN 10

All of the CSI Payload corrupt warnings reference .lnk files only. These are File Explorer shortcuts only, not actual binary files themselves. I wouldn't worry about them unless you're noticing issues related to the files they "touch." Try accessing cleanmgr.exe at the command line (or in the run dialog box) and see if it works. If it does, that tells me Explorer still knows where to find things without the shortcuts. Worst case, you can always navigate to these items manually.

OTOH, if you have access to the ISO from which you made your most recent install, you can use that install.wim (from the \Sources folder) as the target for the /source parameter in the DISM command. This should find those missing links (pun intended) and set you straight.

1 more replies
Answer Match 54.18%

I am updating our corporate/enterprise Windows 7 64-bit image with drivers for the new Latitude E7240 model we intend to use. I loaded the drivers like I normally do: mount the Windows 7 Enterprise 64-bit custom image using DISM, then inject the drivers:

 dism.exe /image:"C:\build-mount" /Add-Driver /driver:"C:\build\drivers\E7240\USB3" /ForceUnsigned /recurse

Everything loads fine in DISM, no errors at all. Every single INF reports "The driver package was successfully installed."

But when I apply the image to a new E7240 laptop, all the drivers load except the USB 3.0 driver. I go into Device Manager and see the yellow caution sign on that device.

I have tried changing the registry in the image to look at a folder called C:\Drivers as a driver repository and then placed the drivers in there raw... but no luck.

What's frustrating is that you can go into Device Manager, right-click on the USB 3.0 device with the error, then update the driver and it loads fine. Why doesn't this driver load automatically like all the other drivers?

A:Issues with USB 3.0 Driver on Latitude E7240 laptop - loaded into offline Win7 image via DISM but will not install automatically

I had something similar happen on an image I made, geminitx. I ended up mounting the .wim, via DISM, manually copying the driver(s) into \system32\drivers, and re-committing the image. Once applied to the target PC the driver was magically used. I assume what happened was, upon first boot, it realized there was a problem and scanned \drivers for what it needed, found it, and moved on. Pure conjecture but it worked for me at the time and I moved on.

1 more replies
Answer Match 53.34%

On a windows xp computer, I tried the trick of logging in as the "SYSTEM" user. I found a setting that allowed me to see (and modify) all the users, including "LOCAL SERVICE" and "SYSTEM". Now I want to find it on a windows 7 computer but I don't know how. I simply can't remember how I got to the settings in xp.
NOTE: by user management tool, I do not mean the user accounts page in control panel.

A:Need help finding user management tool.

Do you mean the hidden Windows Administrator account?  If so please see this:

5 more replies
Answer Match 53.34%

Hi, the disk management tool on my windows doesn't move on and hangs at "connecting to virtual disk service" forever:

My HP desktop is new, windows 8.1, hard drive having ample space. I searched the web and tried, but to no avail. Any idea? Or where can I download a free windows disk management tool to fix the issue? Thank you.

A:Disk management tool not working

Hi invincible,

Since it is a brand new rig and I'm assuming you have done nothing of significance to drastically alter the OS, I would first contact the HP support group for assistance because there may be more corruption yet to be found. However, if you would like to try and fix it before doing so, you can try these 2 commands from an elevated command prompt:

sfc /scannow (this will take a while)

If errors are report run this next command:

Dism /Online /Cleanup-Image /RestoreHealth

If DISM reports success, try opening Disk Management again.
Good luck,


9 more replies
Answer Match 53.34%

I just want to share this tool which I've been using for a while now, a sophisticated RSS reader which loads of functions. The name is esobi, you can find it on their website

You should check it out because it is really much more than a pure RSS reader, it's kind of an innovative approach to manage news and information in general.

If you're dependent on a lot of web information, feeds, blogs, documents, etc. this will for sure be a helping hand to your personal information management.

More replies
Answer Match 53.34%

The main focus of my search is for a utility that will allow the setting and saving of process priority via simple right-click through task manager. I had my eye on PRIO as it looked to do just that while also offering the bonus of a convenient UAC auto-elevation option. Unfortunately it looks not to have been supported since 2012. I aborted installation when it began looking like some of the options may be Vista only.

Forum search resulted in only a few related threads, most of which were quite dated. I'm hoping there may currently be additional options.

A:Process Management Tool Suggestions?

Some years ago I tried PRIO on Windows 7 and it seemed to work well. If it was supported up until 2012 it is highly probable that it fully supported Windows 7, which after all was released in 2009. The reference to Vista may have been to Vista and later. The documentation may not have been updated.

I am not currently using it as I have no need for it.

There are some stand alone utilities that can set process priority but I know of none that work through Task Manager.

1 more replies
Answer Match 53.34%

Hi all,
In my company around 40 systems are there . all are intel celeron with 128 ram and the mother board is intel 845. right now am using windows xp pro lite. I need to manage all the systems from the server itself. Which software is good? Shall i put Thinclient? will the speed increase?

Regards | Suresh

More replies
Answer Match 53.34%


I am pretty new to all this and am looking to fix my daughters PC.

I have a few issues regarding the installation of some of the key drivers after installing Win XP Pro - SP3. I installed this as opposed to the Vista OS that the PC came with.

My issue is that I have read about a driver management tool for analysing and there are hundreds on the web. Just wondering if anyone has used this tool and what one you would recommend for use. Freeware would obviously be good however I will pay for something if it is worth it.

Really grateful if you could help out.



A:Best Driver Management Tool - Please recommend

I am not sure what you are looking for. a program that will find the drivers for you or just a program that will tell you what to look for?
You can try Everest. It is free and easy to use.
You can also read this document on how to search for drivers in your PC.

2 more replies
Answer Match 52.92%

Hi everyone,
I’m currently looking for a tool to manage multiple Exchange calendars in Outlook. I have several Exchange calendars from different organizations (i.e. different domains), all of which we share with “Availability” privacy level. My problem is that when I add an appointment in my “Company A” calendar, no one in “Company B” will see that I became unavailable then. Here’s what I imagine:
If I get a new appointment invitation or create a new appointment myself, I’d like to be able to choose which calendar(s) this appointment is added to. The tool should provide some sort of meta-calendar that holds all my appointments in one central calendar. When I change an appointment, it should be changed in all the Exchange calendars I added it to.
Does anyone know something in that area? Do you even think this is possible?

More replies
Answer Match 51.66%

Hi All

1- is running sys prep on source machine is required to capture image of the windows using Dism? can we capture image without running sysprep?

2- when i deploy image using dism , and reboot the system .. the windows is not starting! why ?


More replies
Answer Match 51.66%

What if port requirement of the VAMT 3.1  
because I want to activate remotely the machine through VAMT  and change from MAK key to KMS  remotely the workstation 
Volume Activation Management Tool (VAMT 3.1) 
VAMT Server -> Workstation 
Workstation -> VAMT server 


More replies
Answer Match 51.66%

I'm trying to create a new simple volume in 130 GB free disk space. There's no obvious reason why it would refuse to do so - I'm not at the hard limit on number of partitions or anything - but disk management MSC is consistently returning "Not enough space" errors.

The only thing I can think of is something to do with the partition order, but if so I have no idea how to fix it non-destructively. I'm in the middle of backups on it, so deleting partitions is a no-go. At the moment I don't understand what's going on.

DISKPART output (Win 7 x64):

DISKPART> list disk

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 232 GB 134 GB

DISKPART> list partition

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 43 GB 1024 KB
Partition 0 Extended 188 GB 43 GB
Partition 2 Logical 54 GB 178 GB

DISKPART> list volume

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 0 E DVD-ROM 0 B No Media
Volume 1 C SYSTEM W NTFS Partition 43 GB Healthy System
Volume 2 D DATA NTFS Partition 54 GB Healthy
The disk structure is: (1) primary p... Read more

A:Disk management tool won't allow new simple volume, no obvious reason.

Post a screenshot of the Disk Management snap-in. If it was me, I'd nix all the extended partitions completely, and also keep it to two total partitions. One primary for C and one primary for D. I have always used primary so they have no links or ties to each other.

1 more replies
Answer Match 51.66%

I'm looking for some kind of "official" Microsoft documentation or TechNet article explaining the proper process for injecting Windows Updates / Hotfixes into a Windows WIM image to allow me to deploy a version of windows that already has all (or at least
most) of the current windows updates.
Does anyone know if such a document exists? Or perhaps someone from Microsoft can respond to this post with some well documented steps on how I would accomplish this?

A:Windows Update / Hotfix Injection into Windows 7 WIM image for Deployment

WSUS Offline Tool

Download the WSUS Offline Tool and extract to another working directory, e.g. "C:\wsusoffline"
Run the "UpdateGenerator.exe" tool.
Select the version of Windows you wish to update, e.g. "x64 Global" under the Windows 7 category.
Optionally select to use a WSUS server on your local network with the "WSUS..." button.

Press the "Start" button. A command window will appear displaying the progress of the utility. The updates are downloaded to the "./client/w61-x64/glb" directory within the "wsusoffline"
The Windows 7 Media

Download the Windows Automated Installation Kit for Windows 7 and
install. This will allow you to obtain the "DISM.exe" command line utility that is needed.
Extract all files from the Windows 7 media. Store these files in a working directory, e.g. "C:\Win7_x64_Ent_Source"
Create a temp directory that will be used to mount the WIM image to in order to manipulate the files, e.g. "C:\Win7_x64_Ent_WIM"
Open an elevated command prompt.
Run the follow command to mount the WIM file:

dism /mount-wim /wimfile:C:\Win7_x64_Ent_Source\sources\install.wim /mountdir:C:\Win7_x64_Ent_WIM /index:1

You can determine the index number of the image you need to mount by running the "dism /get-wiminfo" command.

Change your current working directory to the directory you downloa... Read more

16 more replies
Answer Match 51.24%


I used windows 7 disk management tool to make a new partition.
It didn't work and I kept receiving an invalid parameters error.
I restarted my computer to find that my hard drive was partitioned.
I extended the drive back and rebooted.
Now in windows explorer I am at a loss of about 200 gb of space.
The space is apparently missing.
I will attach two pictures.
One of the Windows explorer and the other of a tool I used called partition wizard.

and here is partition wizard

Partition clearly shows that I have all the space I originally had, but windows explorer doesnt.
How can I fix this?
Thank you for everyone's time in advance.
All help and info will be greatly appreciated.

A:Missing Hard Drive Space After Using Windows 7 Disk Management Tool

Hello xlad mate have a look see in DISKPART at the drive there - take the SD out first to stop it being listed.

In PW right click on the C: and > Explore see what there is listed too.

9 more replies
Answer Match 51.24%

Does anyone have any ideas for managing .iso, etc images? The problem here seems to be too many techs creating/modifying images. This creates extra work when the problematic images need to be fixed. Are there any good rules/directory structures/applications to get these organized?

Thanks for ANY ideas,


A:Need Ideas... Image Management

Try the Digital Photography and Imaging Forum perhaps.

2 more replies
Answer Match 51.24%

Just like the title says, when integrating language packs in "boot.wim" to create a multilingual installation of Windows 8, DISM shows an error when adding the package. I followed the instructions here: Walkthrough: Add Multilingual Support to Windows Setup.


Processing 1 of 1 - Adding package WinPE-HTA-Package~31bf3856ad364e35~x86~it-it~

Error: 0x800f081e
The specified package is not applicable to this image.

A:"The Specified Package not applicable to the image" DISM

What Install.wim or Boot.wim are you using? You can not use the Single language Wim's to install multi language support..

5 more replies
Answer Match 50.82%

Hi, this is my first post and i hope that somebody can help me!

I am running Windows XP service pack 3.
I'm not too bad on the laptop but things don't come naturally easy so i would appreciate a simple response if that is possible.

Problem is;
I have images in "My Pictures"/Picasa3 and also in the Canon Zoom Browser EX that i have just loaded onto my machine,
If i download new images from my camera or card they automatically go into all 3 applications.
Worst thing though is that if i delete a single image or a folder from just one of the applications i lose that image/images from all 3!!!!! I also had Elements 4 and the situation was just the same but i have deleted Elements for now.

What i want to be able to do is;
1) Load Elements 9 onto my laptop.
2) Download and manage all pics from my wifes point and shoot into "My Pictures" only.
3) Drag my wifes pics into Elements for editing only as required.
4) Download my pics from my Canon 7D into the Canon application only.......for editing of RAW images.
5) Move pics from the Canon application into Elements 9 for further processing as required.

I dont know if i am missing something really simple here but i feel sure that the above cannot be too difficult.....or can it??

Any help to get me on the way to enjoying the results of my expensive new 7D would be greatly appreciated.

A:Solved: Photo Image Management

16 more replies
Answer Match 49.98%

Win 7 Laptop

Just recovering from an HDD failure and I'm trying to do the following:

* All the recovered folders are dated on the same, recovery date (2/9/15). Can I edit the folder dates displayed?

* Is there a command (similar to the one in C language) like "Compare" that compares files for size, date, etc.?

* For backing up files, is there a way to ONLY back ups files with recent dates?

* Someone suggested partitioning the new drive for a OS part and a Data files part to make creating images and backups quicker. I'm already running the new HDD. Is it too late to do this.


More replies
Answer Match 49.98%

If there isn't sufficient space on the backup drive to save a System Image, will Windows delete an existing System Image in order to make room?
Does it make a difference whether you've selected "Keep only the latest system image and minimize space used by backup" compared to "Let Windows manage the space used for backup history"?
Assuming that there's only one saved System Image and "Keep only latest" has been selected, if Windows creates a new System Image before deleting the old one (which I suppose is the safer course of action), then the minimum size needed for the
backup drive is some delta more than two times the expected size of a System Image.  Is that correct?

More replies
Answer Match 49.98%

Why do I get this message in Win 8.1 . . . every time I run DISM?

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Dism /Online /Cleanup-Image /RestoreHealth

The restore operation completed successfully.
The component store corruption repaired.
The operation completed successfully.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

I can get this result, without the sentence, though, in Win 10:

Dism /Online /Cleanup-Image /RestoreHealth

The restore operation completed successfully.
The operation completed successfully.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Everything else looks clean - No error messages noticed in:

Dism /Online /Cleanup-Image /AnalyzeComponentStore
Dism /Online /Cleanup-Image /StartComponentCleanup
Dism /Online /Cleanup-Image /Scanhealth

SFC /SCANNNOW is fine . . . CHKDSK /X /R shows no bad sectors

Event Viewer:  System store corruption detection and repair has completed. Status: 0x0, Total instances of corruption found: 0, total instances of corruption repaired: 0.

Bottom of the DISM log . . . although, there are some "Warnings" . . . full details, and other ideas on this page (I currently think is has to do with "Disk Cleanup," though)
... Read more

More replies
Answer Match 49.98%

Hi, I am not able to fix image or file corruption. I don't have the ability to make  a disc. Can you please help me get a shared file to do this, or the shared file path to enter into the path directory?  Also, this is information that I read to do, and I really don't know even where my image is other than in the C drive. I have attached some files. I will also paste in the section below.
Lenovo G580
Win 8.1 64 bit
2016-04-03 18:29:26, Info                  CSI    00000004 [SR] Verifying 100 (0x0000000000000064) components
2016-04-03 18:29:26, Info                  CSI    00000005 [SR] Beginning Verify and Repair transaction
2016-04-03 18:29:29, Info                  CSI    00000006 [SR] Verify complete
2016-04-03 18:29:29, Info                  CSI    00000007 [SR] Verifying 100 (0x0000000000000064) components
2016-04-03 18:29:29, Info                  CSI    00000008 [SR] Beginning Verify and Repair transaction
2016-04-03 18:29:31, Info    ... Read more

A:DISM error code Error 0x800f0906 while running DISM command - Windows 8.1

Hi, I ran the sfc /scannow command in the command prompt that is opened by itself in boot options. It said that it fixed something, and this is the log. I still haven&#39;t been able to download windows yet, and the sfc /scannow doesn't work when the operating system; also, the sfc /scannow command repeated what it said in the command prompt before windows loads, so I don't know that it was successful as it said it would fix on boot, this was the second time also that is said it fixed something. Attached, is the log.
 CBS.log   246.1KB

3 more replies
Answer Match 49.56%

I have a Windows 8.1 Pro edition and I am trying to create a Refresh Image for future use. However, when I run the command: recimg /createimage c:\Refresh, I get the "Recovery Image Management Utility has Stopped Working" error, when I debug I
get this "An unhandled win32 exception occurred in recimg.exe [6496]. When I check the problem in resmon it shows faulting process id: 0x20e0 with an application path of C:\WINDOWS\system32\recimg.exe.
Does anyone have a suggestion how I can fix this?
Thank you.

More replies
Answer Match 49.14%

Hi again, I was trying to do a system image restore with an image I created on a back up EX-HD a while back, the problem is it doesn't have enough space to create a new system image which I'm fine with but does have enough to save a backup of my data files on the drive I'm trying to do a recovery for. When I tried to restore it with the last system image I created a while ago, it told me the last data backup I've done was a while back and if I'd like to do a backup now, when I clicked yes it said I didn't have enough space for a system image. Seeing as how I only wanted to backup data files and not create a new system image I closed the window.

I then decided to do a data backup from the backup and recovery panel with the backup now option assuming it was only going to backup the data files. After which about half a day of the recovery running, I checked the status and it is creating a NEW system image.

My question is if I end the backup now in the middle of the creation of the new system image (since it would be a pointless system image since it's the system I'm trying to revert from) will it retain my older system image, or am I screwed and it has already deleted my older system image and I may as well let it finish creating this new one?

A:Backup and recovery space management problem, with system image

I can't answer your question directly.

Windows Backup is cryptic, a bit inflexible, and prone to misunderstandings and confusion. That's exactly why I gave up on it.

I'd suggest you think of your backup tasks as being in 2 categories:

1: Backup of Windows itself and all installed applications, using an imaging program.
2: Backup of everything else---typically your personal data, WITHOUT using imaging.

I'd use a separate program to do each of those tasks. I'd do the former perhaps weekly or monthly and the latter daily if not more often.

A program like Macrium or Acronis or Aomei Backupper could make an image within 10 minutes to an hour, depending on how much space is occupied on your Windows partition.

A program such as FreeFileSync or Synctoy can backup personal data with a single mouse click. The first backup might take hours, but subsequent later backups are much quicker. I back up 90,000 files occupying about 600 GB daily and the procedure takes anywhere from 30 to 80 seconds, rarely more.

1 more replies
Answer Match 48.3%

I am using USB image tool to restore image of USB drive.

I already have data I don't need on USB flash drive I wish to erase and use to restore backup to.
Is it necessary to format the USB flash drive to fat32 to restore my Linux bootable usb flash drive backed up as IMG extension format ?


A:[SOLVED] usb image tool

When you reinstall your Linux boot onto the drive, it will format it anyways.

5 more replies
Answer Match 48.3%


hi last week a friend asked me to send him a copy of a photo I had taken which I did he the complained that it was too big and that I should resize it how I asked so he told me, go to my pictures right click on an image select mail recipient and a panel will appear offering to resize the image for emailing!!!!!!!!!!!!!
This is where the fun begins not for me I said so I investigate a bit and find this powertoys programe download it ( I have reinstalled this prog more times this week than you've had hot dinners) I have tried any number of so called fixes that I have found on other forums it just don't work, in fact the image resizor option your supposed to have when you right click on an image which should create a resized clone in the same folder dosn't work either to add insult to injury my friend wondered why I had to right click on the image anyway as for him all he has to do is hover the mouse icon over the image and the panel appears.

Ideas any one be precise don't take it for granted that know anything about computers lead me by the nose patronise me I don't care I just want to get this thing to work it has become a mission.
Do not tell me about other 3rd party progames that do wonderful things and how you find them so useful I want to concentrate on the problem and fix it.

A:Image resizer tool

16 more replies
Answer Match 47.88%

I just used the snipping tool to capture a window.
I then hit edit and copy but am unable to get this image into this forum.

What do I need to do

Thank you

A:How do I paste an image from the Snipping Tool


Do you see the attachment window? Put the image into the attachment window, and press UPLOAD. You should have a downloadable image link on your post.

2 more replies
Answer Match 47.04%

I have noticed lately that my computer seems to take an excessively long time to boot up completely - almost 5 minutes. Also when clicking on desktop icons, they seem to also take much longer to load. Windows Explorer (the folder and file management tool, not to be confused with the browser Internet Explorer) is agonizingly slow to rename and open folders and files, sometimes taking close to 2 minutes just to open a 56 KB file. I have done all the usual things like running a virus and spyware scans (I have AdAware, Spybot, Malwarebytes and ATFCleaner, CCleaner as well as my ISP's Computer Associates Antivirus, Firewall and Spyware protection installed), emptying temp files and recycle bin and defraging the hard drive and I've unchecked "Automatically search for Network folders and printers". I also did a chkdsk scan and a system restore to before when the problem started. Nothing seems to help the slow response, especially when working with folders and files through Windows Explorer. I have not downloaded or installed any programs recently (only AdAware, Spybot and CA updates), but I did have a new power supply and a new cable modem installed recently. Even the tech that installed the new power supply said he was concerned at how long it took for my computer to boot up, however he only repairs hardware and could offer no suggestions as to what the problem is. If it's any help in diagnosing my problem, my system is an HP Pavilion 750n with a 1.6 GHz Pentium 4 proce... Read more

More replies
Answer Match 47.04%

Hello. I want to create Windows 8.1 installation image. I have Windows 8 OEM license. From what I've read so far, I understand that the 8.1 image I create using this tool will work with my 8 key. Am I right?

But I'm not sure about versions, the tool allows various options, like: Windows 8.1, Windows 8.1 N, Windows 8.1 Pro, Windows 8.1 Pro N, Windows 8.1 Single Language. I think my version is just Windows 8. If I create Windows 8.1 Pro image, will it work with my key? Also I don't know whether my version is N or not, and whether it matters.

A:Media creation tool - will 8.1 Pro image work with 8 key?

The difference is the 'pro' part.

You have windows 8 OEM license and can only upgrade with the same license to windows 8.1.

This means, if you try to install windows 8.1 pro, your key will not work.

4 more replies
Answer Match 47.04%

Computer is running XP SP3. Issues were first noticed because it had the Security Tool virus. That "seems" to be gone now (although it came back a couple times after removal), but issues persist. Getting bad image errors pretty much non-stop when windows starts up and when a valid program is opened. These "errors" stopped DDS from running, but HJT ran so I got a log from there (below). The alledged errors say: "{valid program that is opening}.exe - Bad Image The application or DLL c:\windows\system32\lifuteza.dll is not a valid windows image. Please check this against your installation diskette." Ran malwarebytes, superantispyware, and Dr.Web and found multiple things (vundo, backdoor, security tool) but issues persisit. Other issues are webpage navigation being re-directed when clicking through search results. Also, cannot turn on the windows firewall because "Windows Management Instrumentation (WMI) might be corrupted."Here are the HJT log and the RootRepeal log. Have not done anything to the computer since getting these. Would appreciate any help. Thank you. Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:03:38 AM, on 10/11/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16876)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WI... Read more

A:Security Tool, Vundo, Bad image error, etc ...

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 47.04%

I have my rectangle image map tool in my tool bar on the left, but I can't find where my polygon image map tool is. Where can I find this?

A:Solved: Imageready - Where's my polygon image map tool?

9 more replies
Answer Match 47.04%

Just done myself an image with this neat imaging program and its fab, you get like a mini windows interface and its very user friendly. I really like the fact you can recover certain files from an image not sure if you can do this with the standard windows 7 image backup and other apps like macrium reflect.
Just wondered if anyone uses this app for backing up?

A:Active at boot is a great image tool

I love [email protected] Isoburner and killdisk. I'm glad to hear their other products are just as friendly

1 more replies
Answer Match 47.04%

I am trying to create a sysprep image to be uploaded onto a WDS server. I have done this successfully with other computers. We followed this guide:
However, after running systep on a Lenovo E31 and booting into the Windows 7 Capture image, the sysprep image is not listed. Am I missing something?

More replies
Answer Match 47.04%

i cant seem to find the Windows Disc Image Burning Tool when i right click on iso image to burn to disc please help

A:Windows 7 Disc Image Burning Tool

As mentioned in the linked article

Windows Disc Image Burner will need to be set as the default program with all of it associations (.iso & .img) set to it for this to work. It is by default in Windows 7.Click to expand...

If you have installed other burning software (e.g. Nero), the Windows Disk Image Burner will still work but not exactly the same as the steps in the article. To access it you right click on the ISO you want to burn and click "Open with", then choose Windows Disk Image Burner.

1 more replies
Answer Match 47.04%

On occasion my Desktop shutsdown with a message that the PC has shutdown due to thermal overload and I need to service the PC. How on earth do I do that. I have vacumed the inside, but still had the message again

A:Servicing a PC ????

It's getting too hot. You need to add more fans, use it in a cooler place, or get one that is more heat-tolerant.

If this just started and the machine ran well before, check that the CPU is seated well and that the heatsink is firmly attached. You may need to replace the thermal compound. Make sure all vents are clear.

What is the ambient temperature?

2 more replies
Answer Match 47.04%

Hi Guys,

Just to check, anyone of u here do PC Service for relatives, frens and charge them ? Or just help over do the servicing the PCs

If yes, how much u charge them ?

Coz my situtation is - i do help my auntie do servicing for PC etc;

Installing new Windows
Change power supply
Install network card

Then once finish , i pass them back and they said BIG THANK YOU
and don't even offer u red packet or at least ask me how much for everything

If shop , i think they charge around $100+
Tat why they ask for my help

So anyone can suggest if they come back again to me if got problem
how much will i charge them again this time

A:Servicing PC

I never charge family. I did for a while do some service on my uncle's machine to work off a debt, but I didn't charge him as such. Typically I don't even charge friends, unless it's a major operation. I do sometimes let them buy me diner or take old hardware off their hands in exchange. Of course, I wouldn't buy new hardware to put in any of this stuff without being compensated, but if it's just a spare I have lying around I may give them that for free or next-to-nothing.

2 more replies
Answer Match 46.62%

Thanks everyone for your help. This is last question. I downloaded a 14257 ESD file online and am using the ESD to ISO tool and it is creating the ISO now. Where does the ISO save by default?

A:Using the ESD to ISO tool to make 14257 Image-where is default output?

In the folder the ESDtoISO.cmd file is in when you run it. I just did this and ended up with


0 more replies
Answer Match 46.2%

Does anyone know if it?s worth it to have Microsoft do a onetime servicing on my home PC / Windows 7?

What about software that I can download or buy?



A:One Time Servicing?

Microsoft does not provide such a service.

This sounds very much like a scam.

There are many websites that claim to represent Microsoft but do not. Their only purpose is to part you from your money. Microsoft or any of it's affiliated organizations will not call to offer such services.

3 more replies