Tech Problem Aggregator

Cannot restore Compaq Presario CQ57 with disks

Q: Cannot restore Compaq Presario CQ57 with disks

I recieved a new Compaq Presario CQ57 notebook from my father-in-law who never used it. Unfortunately it had a bad hard drive right out of the box. Years had passed so no warranty. I replaced the HD with another of the same. The computer came with the disks so I thought this would be simple but alas as many things in my life things didn't go as planned. The disks supplied are the 2 disk version. The computer came with Windows 7 Home Premium installed. When starting the disks by rebooting the computer the top of the black screen says "starting Windows 98" and further down the same page it says "Error: unable to detect... ADAPI IDE CD-ROM device driver not loaded". Seems to load anyway and start up well with disk one but when it gets to the point that it asks if I have the 1 or 2 disk version I hit 2 and immediately it asks me to insert disk 2. Before doing so an error flashes up in the bottom left corner that says "no files found. Invalid drive specification". I obey and insert disk 2 but nothing happens except for flashing the same message. In a nutshell - no restore.

I've searched the net for days trying to find and answer and came up with ideas but nothing specific. I have run all the Bios tests and all come out working well. Boot order is cd/dvd room first. I downloaded a copy of Windows 7 onto an external drive but I can't get the CQ57 to read it even after changing the boot order. Also downloaded the drivers for the CD-rom but can't load that either. I have an old copy of Windows 2000 that I tried just to see what it would do and it actually loaded it but it would never start up. Didn't expect it too but it at least showed the CD-rom was working. I've hit every F-keys a million times and can't come up with anything that works.

I'm ready to throw this computer out the window (no pun intended) so any advice you can give would be greatly appreciated. I am not a computer wiz so if you have something I need to do that required CC+ or higher you'd better talk me through it.

Thank you

A: Cannot restore Compaq Presario CQ57 with disks

There's surely something wrong with the message of "starting Windows 98" and having Win7 discs for it. Windows 98 is quite old and there's 2 versions, 98 and 98SE [Second Edition]. As I recall there was also an update for 98 similar to a Service Pack. There should be a multi-color sticker on the case, maybe on the bottom, that gives the version of Windows and the required Product Key, useful for determining what its origin was.

5 more replies
Answer Match 104.58%

Good day to all. Today, I am trying to help a friend that has a Compaq Presario SR1215cl. The hard drive crashed, and is non operative. They have no restore disks. I am looking for a reputable site to order the restore disks from, any suggestions? Since their money is tight, I am going to give them an old 30gb hard drive of mine to use. This computer originally came with a 120gb, is there going to be any problems with the restore disks when I use a 30gb hd instead of a 120gb? Also, this is my first time using a set of restore disks, will they install the OS, and what was originally on the computer software wise when it was new?

Thanks for any tips/suggestions


A:Compaq Presario SR1215cl restore disks

9 more replies
Answer Match 103.74%

How do I correctly use disks to restore factory settings HP Compaq Presario CQ50-130US Notebook PC Vista?How do I correctly use disks to restore factory settings HP Compaq Presario CQ50-130US Notebook PC Vista?How do I correctly use disks to restore factory settings HP Compaq Presario CQ50-130US Notebook PC Vista?

A:Use disks to restore factory settings HP Compaq Presario

recovery instructions manual here edited by -madmax-

4 more replies
Answer Match 98.7%

My laptop wants an administrator password that I don't know. Shows a system disabled code of 91550023. What do I do?

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Answer Match 98.7%

My sister is having major problems with her Compaq Presario CQ57 (running Windows 7). I have been trying to help her with it but, I am about to literally throw it from a very high window. I'm thinking it has a malicious program lerking inside it. I am trying to get it into safe mode and am having a hell of a time. I want to do a scan on it and I believe it is better to be i safe mode.

There is no F8 option so that is out. I tried msconfig and computer says it can't find the file,(by the way it says that to any program I try to install). Since I can't get anything to install and everything I seem to try hits a brick wall I am at a lost on what to do. Every time someone gives me some advice on how to maybe fix this I can't seem to get past the first step!!!HELP!!!! She has only had the computer for a couple of months. This is her first brand new computer and it seems she has made a very bad choice!

The Wireless has already quit working too! Buyer Beware!!! Please can someone please help me out?? I am desperate.

A:Compaq Presario CQ57

How about booting to recovery partition if available to restore to factory condition or system restore?

2 more replies
Answer Match 97.44%

I've had my compaq cq57 for about 2 years and in the last week it has started freezing up so the only thing you can do with it is to shut it down. This usually happens after i've started it and logged in and opened a web browser or tried to do anything on it. I would really like some help with this as i need it for work.

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Answer Match 97.44%

I have a CQ57 that I finally got to work. The Internet works for a minute and shuts down (Windows 7 Home Premium OS) and the laptop shuts down after 10-15 minutes of working. I am trying Best Buy tomorrow. What should I do?

A:Compaq Presario CQ57 Issue

 I am trying Best Buy tomorrow. What should I do?
I would suggest that you see if help form this forum can resolve this problem before allowing this other "shop" to charge you a set fee of about $200.
You posted that you finally got it to work, what was wrong with it?
What kind of other problems are you having?

7 more replies
Answer Match 97.44%

Hi, my laptop key fell off the keyboard, and I cannot figure out how to pop it back in. Everything looks to be in working condition, and even the white plastic components have remained on the keyboard. Unfortunately, every single time I press down on the black key, it never actually clicks on.  I've come to the conclusion that there must be some unique process to re-adjusting a key on this notebook. I've searched around on keyboard websites, but their guides do not seem to directly address my situation. They usually end with just pressing down on the key, which does not work for my specific notebook, it'd seem. I'd appreciate any advice.

A:Compaq Presario CQ57 Laptop Key

Hello dear, once the the key is popped out the complete keyboard needs replacement.  So contact HP and tel them to replace the keyboard for you #hpexpertday

Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

9 more replies
Answer Match 97.44%

My Compaq Presario is very very slow:
It takes for exemple more than 5 minutes to start the laptop.
clicking on an URL it takes 2 minutes to start the website.
I hope there is someone who can help me.
This are the specs of the laptop.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD E-300 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 3690 Mb
Graphics Card: AMD Radeon HD 6310 Graphics, 384 Mb
Hard Drives: C: Total - 280109 MB, Free - 184005 MB; D: Total - 20870 MB, Free - 2232 MB; E: Total - 4055 MB, Free - 1106 MB;
Motherboard: Hewlett-Packard, 3577
Antivirus: Microsoft Security Essentials, Updated and Enabled

A:Very slow compaq presario cq57

Hi, Download SINO by Artellos.
Save SINO to your desktop and run SINO.exe. (If you downloaded the ZIP version you will need to extract it first)
Then please check the following checkboxes:


Startup Items
Once checked, hit the Run Scan! button and wait for the program to finish the scan.

A notepad window will pop up. Please copy all of the content into your next reply.
Note: If you try to interact with the program once it’s started scanning it might appear to hang. The scan however will continue.
Download Security Check by screen317 from.

Save it to your Desktop.
Double click the install icon.
If using Vista - Win 7 - right click the install icon and select "Run as Administrator"
A command Prompt window will open.
Let it scan the Pc - press any key when asked.
It should now open in Notepad.
Copy and Paste the result of the scan in the reply box below.

2 more replies
Answer Match 97.44%

When my computer is booting up it goes to a black screen then switches to a blue blank screen with the cursor. Then it will not let me do anything.

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Answer Match 97.44%

how do I unlock my laptop. I forgot my password and I don't have a password recovery disk

A:how to unlock Compaq Presario cq57

I am assuming that you are asking for Windows Password.There are several ways to reset the password. Refer the following weblink for steps: If this does not help, there are multiple other ways in the following weblink:

3 more replies
Answer Match 97.44%

I have tried doing a hard reset on my Compaq Presario CQ57 but to no avail. Power button will not turn laptop on but the F5 button powers it up for 2 seconds before it dies. What can I do to solve this problem? Thank you

A:Compaq Presario CQ57 won't power up

I have fixed it myself. I pressed F12 and held it down whilst pressing F5 and the laptop has powered up - YAY!

1 more replies
Answer Match 97.44%

Ive got a presario CQ57 laptop with windows 7. When i start it up it goes to a black screen asking to launch startup repair (recommended) or to start windows normally. When i do the repair option it just goes to a blank blue screen that looks like my background screen. It now says its checking for problems and that my computer will automatically fix any problem and its got a training status bar and has been doing this for 4 hours now. It gives me the option to cancel it but im afraid to cancel it because im hoping its fixing my laptop. PLEASE HELP ME!! Ive tried to start it normally and it goes back to this error screen. Ive done the F8 thing at the start and ive tried everything. I really need help! im stuck. I cant do anything...

A:Compaq presario cq57 stuck

6 more replies
Answer Match 96.6%

I was recently given a Compaq Presario CQ57 (300 Series)  by a friend running Windows 10 64 Bit.   Processor - AMD E-300 APU with Radeon HD Graphics 1.30 GHz It was running very slow so I upgraded the Hard Drive to an SSD and increased the RAM to 8GB. I then did a clean install of WIN 10 64 bit. While this has improved the speed a little bit it is nowhere near as fast as I would have expected.  The only software I am running at the moment is McAfee Anti-Virus and Firewall. Does anyone have any suggestions that could still be making it very sluggish. I gather that it is not possible to upgrade the processor. Thank you

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Answer Match 96.6%

The normal battery that came with the laptop is 10.8v 4090mah. However, the battery is now weak and I'm looking to replace it. But the replacement battery I found has a bigger capacity ? 6600mah 11.1v. I want to know if its safe for my laptop, because many people from Google search results said its okay if its 11.1v, and some online store sellers also said it's okay to use 11.1v replacement for a 10.8v battery.Please let me hear your opinions.

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Answer Match 96.6%

I have a Compaq Presario CQ57 Locked out of BIOS with message System Disabled [ 51320211 ] 

View Solution.

A:Compaq Presario CQ57 System Disabled

Hi, Enter  44088837 Regards, DP-K

4 more replies
Answer Match 96.6%

I have just gotten a brand new Windows 7 computer, which worked perfectly the first day. I turn it on a few days later and it won't detect <i>any</i> networks, not even my home network. Any ideas

A:Compaq Presario CQ57 will not connect to wifi

9 more replies
Answer Match 96.6%

Hello. I just recently bought a compaq presario cq57 laptop from a friend. And I was told right after I paid for it that my friend couldn't remember the password so therefore couldn't get into it. Thus I too can't get into it and am totally locked out.It barely starts to boot up after turningit on when it almost immediately goes to the screen saying/asking for a password. And every time after 3 failed attempts it says disabled and gives me a special number code to go with it. The disabled code that it gives me every time is  -  disabled  69374099. Is there anyone out there that can give me the real/right password to put in especially one that matches up with the disabled number code error that it keeps giving me. Thank you all very very much. I really do appreciate it a lot. Sincerely, Thumper7771976

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Answer Match 96.6%

Hello,I Installed Win7 (Fresh) I Dinint Think About Drivers So I Need Internet Driver

A:Compaq Presario CQ57 Internet Driver

Hi ITMarkus and welcome to seven forums.

I will need you system specs to help you out on this

1 more replies
Answer Match 96.6%

Hello,Like the title says i need drivers for my Compaq Laptop.
Drivers need to be Realtek!

A:Windows 8 drivers for Compaq presario CQ57 301-SA

Realtek drivers are here:

Software & Driver Downloads Compaq Presario CQ57-301SA Notebook PC | HP? Support

1 more replies
Answer Match 96.6%

Bios password not working- system disabled code 70724054help


View Solution.

A:Compaq Presario CQ57-339WM Notebook PC

it worked Thank you! so can you help me with my display? its on the brightest setting but can still barely see screen

5 more replies
Answer Match 95.34%

Hi, cant enter bios setup, got error code: 56085878. Help please. Thanks

A:compaq presario CQ57 needs BIos administrator password

Enter the followng unlock code; 49983278

2 more replies
Answer Match 95.34%

I got compaq Presario CQ57 with product number: LR785PA#ABG bought in Australia. Small quantity of water spilled on my key board, i immediatly shut my computer and wiped it with towel and tried to dry with hair drier. All my efforts gone waste, currently few key on my laptop are not working. Is this laptop got a replacable key board... if yes pls provide part number to source one. Along with key board part number would you be able to provide "how to replace key board" video. Thanks in advance.

A:Compaq presario CQ57 key board few keys not working due to w...

Dear Customer, Sorry to know to that there was a liquid spill. Before you replace the keyboard, please connect an external USB keyboard and check if all the keys working.If YES, Then only replace the Keyboard. Because there could be a possiblity of liquid damaging the Circuit Board and replacing keyboatrd will not help us. Below is the Maintenance and Service Guide for your PC, Kindly go through. NOTE:Page 46 for Removal and replacement procedures.Page25  Illustrated parts catalog-  Part number for replacement Keyboard. NOTE:To watch remove/replace Videos use FRU Remove replace, towards your left     Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 4 

1 more replies
Answer Match 95.34%

Compaq Presario CQ57 needs admin password to bootup. Says system disabled with code 74006138.

A:Compaq Presario CQ57 needs admin password to bootup.

@Klanimal? Please enter         61964118 Regards.

1 more replies
Answer Match 95.34%

how to run the system bios in laptop Compaq Presario CQ57 with Windows 10?

A:how to run the system bios in laptop Compaq Presario CQ57 wi...

ANAKONDA wrote:how to run the system bios in laptop Compaq Presario CQ57 with Windows 10?Hi, Sorry, what are you trying to do ? We don't run the system BIOS. And from your question, all I can say: Please don't touch to BIOS, this is the shortest way to brick your machine. Regards.

1 more replies
Answer Match 95.34%

   Hi, this seem to be a question doomed to be without solution, but is there a way to configure the fan settings on my Presario Windows 7 x64 Laptop? It becomes warm pretty easily and while it performs well, I've heard that it extends life-expectancy greatly with high cooler temperatures. So far I haven't found anything able to change them for this specific computer, while on my Macbook ( schoolcomputer, don't blame me!) I just needed to install a third party, change RPM and target temp and then it was done, not even a reboot needed. Im using a cooler allready. Has anyone managed to do this? Im pretty experienced with managing my PC and the system, but I'd prefer to not meddle with registry and such. Thanks in beforehand!       /illirey

A:Fan settings on a Compaq Presario CQ57 Windows Laptop

Hi,CPU fan speed (RPMs) are managed by BIOS based on the CPU temprature. tweaking registry may not help manage the RPM. maximum you can achieve is, manage to cook the CPU which will heatup the processor more, which will make the heatsink FAN rotate at higher RPMs. which is anyways not going to solve issues. infact it can increase the troubles. however if you see any issues caused due to heating of notebook, you may wish to follow steps below and try to reduce the heat on the PC by cleaning heatsink etc...  Good Luck !!!!

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Answer Match 95.34%

Hello Tech Support Guy forums! I'm wondering if you can help me with a problem.

My girlfriend has a Compaq Presario CQ56 laptop, but the screen broke and she replaced it with a CQ57, which I guess is the next most advanced model in the line. However, the skype connection would drop after just a few minutes and then drop repeatedly afterward every couple seconds. Usually, all connected services (like AIM) would drop off too.

So here's the weird thing - she returned it and got a replacement, and the replacement is doing the same thing. The CQ56, on the same network, can keep a skype call going for hours. But the 57 drops off fast, and we've tried two different units. I thought that maybe it could be a defective laptop the first time, but twice?

Anyway, does anyone have some troubleshooting suggestions?

A:Connectivity problems, particularly with Skype, on a Compaq Presario CQ57

would you post the following when its working and then repeat all the tests when it disconnects

is this connected by wifi if so also add the xirrus tests

ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste

Ping Tests
If you cannot access the internet with t... Read more

1 more replies
Answer Match 95.34%

Hello,I have a Compaq Presario CQ57 and the fan is running all the time at full speed.I opened the laptop and did a fan and motherboard cleaning,I applied thermal paste,I changed in the bios the option #Fan always on# from Enable to Disable,I updated the Bios but still sounds like a jet fighter.should I change my fan?anyone who has an advice?

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Answer Match 95.34%

I can't seem to locate the internal battery on my Compaq Presario can57. Can anyone please help

A:location of CMOS battery on my compaq presario cq57?

@mmtreece? When asked for the password just hit enter 3 times. Post the halt code. Sorry did not need to remove the CMOS battery. REO

2 more replies
Answer Match 95.34%

Hi, I'm trying to find a replacement audio socket for a Compaq Presario CQ57.

All it says on the component is 120204

Its soldered on to the motherboard.

Anyone know any where I could find one.

Pics of both sides:


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Answer Match 95.34%

Says system disabled after 3 attempts at administrator password. Code is 63494577 please help!

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Answer Match 95.34%

Hello. I just recently bought a compaq presario cq57 laptop from a friend. And I was told right after I paid for it that my friend couldn't remember the password so therefore couldn't get into it. Thus I too can't get into it and am totally locked out.It barely starts to boot up after turningit on when it almost immediately goes to the screen saying/asking for a password. And every time after 3 failed attempts it says disabled and gives me a special number code to go with it. The disabled code that it gives me every time is  -  disabled  69374099. Is there anyone out there that can give me the real/right password to put in especially one that matches up with the disabled number code error that it keeps giving me. Thank you all very very much. I really do appreciate it a lot. Sincerely, Thumper7771976

A:compaq presario cq57 disabled code 69374099

@Thumper7771976 Enter   76052019

1 more replies
Answer Match 95.34%

The system disabled code is 66055283

A:Need administrator password for presario CQ57 Compaq laptop

@Noseph01? Enter   79933805 Regards, DP-K

1 more replies
Answer Match 95.34%

Hello, I want to upgrade from the E-300 dual core 1.30ghz processor currently installed in my Compaq Presario CQ57-426SA. Can you please provide a list of compatible AMD Processors I can install into this notebook PC? Thank you.

View Solution.

A:Compaq Presario CQ57-426SA processor AMD E-300 upgrade

Hi, It is an AMD processor: Model number    E-300CPU part number    EME300GBB22GV is an OEM/tray microprocessorSocket    BGA413BGA processors, like this one, are soldered on a motherboard, as a result, upgrading or replacing them means buying a new motherboard which means buying a new computer. Regards.

2 more replies
Answer Match 95.34%

Hello,I have a Compaq Presario CQ57 and the fan is running all the time at full speed.I opened the laptop and did a fan and motherboard cleaning,I applied thermal paste,I changed in the bios the option #Fan always on# from Enable to Disable,I updated the Bios but still sounds like a jet fighter.should I change my fan?anyone who has an advice?

More replies
Answer Match 95.34%

My son is 11and he put an administrative password on the Compaq presario cq57 laptop I bought for him.. He can't remember the password for it now..Go figure Lol. Help me please

View Solution.

A:My son put password and forget it Compaq presario CQ57 Disab...

Bama Enter   30880517

4 more replies
Answer Match 95.34%

Hi,I need my bios administrator password for a compaq presario cq57.I get system disabled error 61596522.Thanks.

A:compaq presario CQ57 needs BIos administrator password

Hello @kodoku Welcome to the HP Support forum. Please, try to enter this >> 74494504as a response code. This should let you enter BIOS, start your PC, unlock your BIOS and/or reset security settings. Let me know if this works for you

1 more replies
Answer Match 94.5%

My son is 11and he put an administrative password on the Compaq presario cq57 laptop I bought for him.. He can't remember the password for it now..Go figure Lol. Help me please

A:Compaq presario CQ57 Disabled code is 85128591 help me pleas...

Bama. Check your other post. REO

1 more replies
Answer Match 94.5%

compaq presario CQ57 cannot start tells me to press control, alter and delete but it doesnt respond

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Answer Match 94.5%

My Presario cq57 has a disabled system code  72114208 does anyone know the password to bypass system disabled

A:Re: Compaq Presario cq57 system disabled code 50555 523

Hi: Enter this unlock passcode... 63872828

1 more replies
Answer Match 94.5%

When I try to connect to my wireless networks, My Compaq Presario CQ57 keeps saying "windows was unable to connect to (name of my internet)". When I run the troubleshoot to look for the problem it say problem detected windows can't connect to the hidden network. I've
-updated all my drivers
-installed Ralink RT 5390 802.11b wifi adapter
-right clicked on properties and made wifi findable
so on and so on. My Led is white showing that I have wifi enabled. I've turned off my router, unplugged it, reset it, so on and so on but the same thing occurs. I have a couple other laptops and tablets in the house and they connect to my wifi with no problem. It's showing that I have full reception but just won't connect. I even tried connecting to my portable hotspot and it does and says the same thing. I can connect my Ethernet cable in the socket of the computer and it works just fine, but I need it to connect to my wireless wifi as this is going to be my work laptop and used on the road.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Celeron(R) CPU B800 @ 1.50GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 3947 Mb
Graphics Card: Intel(R) HD Graphics, 1845 Mb
Hard Drives: C: Total - 286174 MB, Free - 236037 MB; D: Total - 14805 MB, Free - 14715 MB; E: Total - 4055 MB, Free - 4055 MB;
Motherboard: Hewlett-Packard, 3672
Antivirus: Microsoft ... Read more

A:Compaq Presario CQ57- Windows can't connect to the hidden network

13 more replies
Answer Match 93.24%

I have a Compaq Presario CQ57-339WM and it won't boot.I tried to restore it, but I can't get into the bios to let it boot from CD.It says system disabled 67912930 after 3 failed attempts. Help!

View Solution.

A:Compaq Presario CQ57-339WM bios password system disabled

Try >> 78670316

7 more replies
Answer Match 84.42%

Hi there.

I wonder if anyone can help me. I have a Compaq pressario SR1629UK, there was a huge problem and I need to do a destructive recovery however they PC came with no disks. I have tried an F10 recovery but even tho I repeatedly press F10 the pc starts as normal. Is there any other way I can do a recovery or access the recovery with out disks?


A:Compaq Presario...F10 Recovery Not Working and No Disks

Hello ladyrazzor, welcome to Bleeping Computer.

Try this instead:
Go to your Start menu.
Under Programs or All Programs, look for PC Help and Tools. (or something similar)
Under Help and Tools, if you see it, click on Compaq System Recovery.
You will be asked if you really want to start system recovery, click Yes.

If asked to reboot, do so.
I've never used this method to do a recovery on my Compaq-the only thing I know is the option is there under the Start Menu.

If that doesn't work, you can try something else. Also in Help and Tools, you may see an option to make recovery disks.
You'll need a bunch of blank cd's to do this, then you can use them to do your recovery.

Good luck, let us know what happens.

2 more replies
Answer Match 77.28%

Hello Everyone,

I am running Windows XP Pro on a HP Compaq Presario S3190UK desktop and since this evening I haven't been able to even get to the Windows Splash screen.

When I boot I am given the options of Safe Mode, Last Known Good Configuration, Start Windows Normally and Recovery Mode (which doesn't respond). Whichever option I select it stalls and will not boot the files and when I boot in safe mode it stalls after about seven seconds.

I have the Operating CD which I have tried to boot from but upon boot up I get the message "Please insert the Restore Plus! CD" . I don't have this.

Is there any chance of me retrieving my data?

Thanks for your help in advance.

A:Restore Plus! CD for HP Compaq Presario

16 more replies
Answer Match 77.28%

My Father in Law has a Compaq Presario 5900T. His Hard drive crashed and I put a new 160G drive in it. When I try to restore the computer with the original Compaq restoration CD's it keeps rebooting without ever formatting, partitioning or anything else.

Can someone help? My FIL is bound and determined to continue using this machine. I believe he is afraid of change.

A:Compaq Presario Restore?

you need the old hard drive

the quick restore disks that come with compaq computers only work with certainpartition and hard drive sizes
to get the 160 gb hard drive to work, you will have to reformat the old hard drive and install everything on it

then copy the drive c partition over to the 160gb hard drive then use a partition program to increase the drive c to 160 gb

1 more replies
Answer Match 77.28%

Not sure if anyone can help here but worth a try.
I brought a new compaq presario desktop pc just before xmas. I got sick of all thier crap on it so I re-installed with another copy of windows xp prof sp2. Now I am having problems and want to go back to the original installation on the compaq.
Didn't do any restore disks as no-one explained this to me then. The install partition is still on the compaq but when I load up comp and try to press F10 to do it, it doesn't work (just keeps loading into windows). I can not figure out how to get the reinstall to start and am not sure how to do it manually. My brother has tried to manually start it in windows but it doesn't like this. Have tried changing the boot drive using the Esc and F1 keys as per start up options but it has the drive as grouped and can not specify H drive (where compaq restore is).
Any suggestions welcomed before I have to find more money to buy disk!
My brother has suggested that maybe we can delete the c drive partition therefore forcing the h drive to run, but want to leave this as a last result in case it doesn't work.
Thanks to anyone who reads this.

A:Need Help With Restore Of Compaq Presario

Ok Frad, if you want to restore the system to the way it was when you purchased it, the best way is to place the restore cd in your drive and restart. when the option comes up press what ever key you ned to to enter setup. scroll through the setup untill you can change the boot options. place the cd drive as your 1st boot option. when you have done that, save and exit setup. when the system reboots, you will be given the option to restore. READ THE WARNINGS CAREFULLY, THIS WILL FORMAT THE HARDRIVE AND ERASE ALL THE DATA THAT YOU HAVE. I recomend that you burn a copy of all your important files prior to doing this and good luck.


4 more replies
Answer Match 77.28%

Just throwing this out in case someone can help

I have a Compaq Presario 5461 and when the hard drive crashed I got a new hard drive off ebay (same model the pc came with). When I try to use the compaq restore disk, i get an error that pretty much says restore can't be run on that machine. I realize that these restore disks are somehow keyed to the machine so you can't use them on another machine, but all the hardware is the same except for a little more memory. Only thing I can think of is a bios update that I applied. Did that alter the "signature" of the PC. If so, would it work if I backed of the bios update?

At this point the pc is just a toy, i'm using it to learn more about hardware, etc. I was able to install windows and just used my license key that came with the computer, so thats not an issue. But it bugs me that I can't get this restore to work. I did also notice that PC does not have an asset tag - wondering if the bios update zapped that.

Other notes - there was no extra partition that I know of on the orig hard drive, and there is only one restore CD (no diskette). I was able to do a restore of the pc several years ago
so I am pretty sure the disk is not defective.

Any help or thoughts would be appreciated

A:Compaq presario restore

a different hard drive than the one the pc came with shouldn't alter the restore process.
What error is it giving you?

4 more replies
Answer Match 76.44%

Hi All

I own a Compaq Presario F551AU laptop. It has been playing up so I used the HP system restore feature to restore it to factory settings. This meant that all data would be destroyed as the disk would be formatted as part of the process. Part of the process was to back up all other data which I did to a USB disk and it worked perfectly. The computer was then formatted and restored to factory and all works fine.

Now comes the problem.

When I use this to restore the back from the HP resotre utility is does not find the disk drive with the back up on it. Yet I can access the drive and find the back up files manually. Part of the back up file is an application which also sets the process as well. This also does not find the necessary files.HP say sorry no idea and of course windows back up does not recognise it.

Lots of important data on this. If anyone can help I would appreciate it very much.



A:compaq presario restore problem

Try this.

1 more replies
Answer Match 76.44%

Is this the place where I can find help for problems I am having with my Quick Restore CDs for my Compaq Presario 5000 seris desktop with Windows XP Home Edition? Or should I be posting this question elsewhere? Sorry, but I am totally new to this forum, and am not sure where to post it. Thanks.


A:Quick Restore for Compaq Presario with XP

Hello and welcome to TSF, now get comfortable and share your problems.

8 more replies
Answer Match 76.44%

i am trying to restore to factorey set up a compaq presario 7oo to be donated to someone. i found the recovery cd and the quick restore cd 1/2/3 however none of these is the one I need. Am I missing a cd ?

A:factory restore compaq presario 700

11 more replies
Answer Match 75.6%

I was just wondering if someone could refer me to any where I could purchase this particular disk.

Either that or anywhere I might be able to download it...or...Somewhere I "shouldn't download it" and that I should "stay away" from. ;D
Any one of the above works, honestly I just want the aformentioned recovery disk.
Thank you in advance.

A:HP Compaq Presario 2100 XP Restore Disk

Google has lots of info,;aq=f&oq=Louis

2 more replies
Answer Match 75.6%

I get an error screen: "Compaq Recovery CD Error" and then it says: "Please Contact Compaq Technical Support"

I tried looking at the topic on this before and I am at a loss in to what it all means..

I have the Start up recovery disk that came with the computer (has windows 98 on it). but it doesn't seem to work.Is there something I am doing that I am missing here?

I read something about acquiring another start up disk if so could I download one?
I am not to knowledgeable about computers.


A:Compaq Presario 5000 restore error

The CD may be damaged or dirty, try cleaning it with water and a soft cloth, wiping from the center out to the edge.

There will be no way to get a new one.

Sometimes people sell their old recovery discs on eBay, but you have to be very careful what you buy, descriptions can be misleading for this sort of item. You would have to find one that is for your Make and model of PC specifically, for it to work on your system.


1 more replies
Answer Match 75.6%

Restore disk for Compaq Presario SR1520NX

When I make copy of restore 2 disks for Compaq Presario SR1520NX, does it back up all the drivers need for a clean install of new Windows Xp. after I format the hard drive ?

Since I wish to install clean Windows Xp after I format hard drive, without the programs that come with the computer like aol etc. I was wondering if I could use the restore disk as a soruce, just to install the drivers for the computer ?
(Like audio, video drivers etc..) Or do I need to download from H.P. website the drivers ?


A:Restore disk for Compaq Presario SR1520NX

Download all drivers from the HP website burn them to a disk so you have them when needed.

What do you mean by a restore disk? Do you mean a HDD image?

7 more replies
Answer Match 75.6%

Compaq Presario SR1265SCL Restore issue. When I try to take the PC into the F10 restore I get the error: STOP: c0000221 unknown Error \systemRoot\system\ntdll.dll. Can anybody tell me if the restore partition is damaged?

A:Compaq Presario SR1265SCL Restore issue.

Your best bet is go to, click on support and drivers. Then order the restore disks. This will do the same thing and repair the restore partition. The disks will cost between 15 and 20 dollars.

1 more replies
Answer Match 74.76%

I have a compaq Presario S5200nx that i do not have the restore disk for, its out of warranty and they dont make the restore discs anymore. I do have a win xp home disc, which I installed but cant enter the product key for the licenced copy of windows xp home that i own. Anyone know where i can download a restore disc for this pc, or a way to get past the prod key screen??? HELP?!?

A:Compaq Presario S5200NX WinXP Home Restore

7 more replies
Answer Match 74.76%

Hi there...I was trying to restore a Compaq Presario 5000 using the restore cd that came with it. Here's what I did.

1.Reset hard drive to all 0's (disk nuker type software)
2.Reformatted to FAT
3.Put in restore cd (which should contain the original Windows 98)

I get an error screen: "Compaq Recovery CD Error" and then it says: "Please Contact Compaq Technical Support". This doesn't really make any sense, because the directions say that you can restore your whole computer from scratch. Does anyone have a solution to this problem?

A:[SOLVED] Compaq Presario 5000 restore error

9 more replies
Answer Match 74.76%

This is the story, I decided to restore my computer to what it was when my dad first bought it because it was locking up, frezzing, ect. so I wanted it like new again so I can start fresh. So I put in the quickrestore CD that came with my computer and at 55%, 71%, and 91% I get an error saying,"an error has occured on your CD or CD Drive." So I retry when it asks to retry and it finished. But now when I start up the computer all I get is the start up picture after windows has loaded and a dial up screen to connect to the net(Copper Net by the way.) and by going into its scripting tab I can access the rest of my computer but not everything will work. The CD says it deletes all of my data and reformats my hard drive but it didn't. So I quick restored it over and over until I gave up. I need to solve this problem quick! Can someone please help. I understand your all busy but please help. It's much appreciated.

A:Quick Restore for Compaq Presario 2266 Error

Please do not duplicate post.

1 more replies
Answer Match 74.76%

how do i use the partition on the laptop to restore XP back to factory conditions?

do i need a disk or can i just use the partition on the HD? how do i use the partition?

A:restore compaq presario v4000 to factory settings

Hi, It's somewhat complicated but something you just have to learn all about at some point. Hp/Compaq doesn't make it the easiest information to understand, but take the time to try. Read it through a few times so you understand the basic steps and terms.

A Full System Recovery= the type that you do with the Recovery disks- if your notebook did not come with any, most likely you were to create this disk or disk set using a utility and the burner drive on the computer- you will see information about this in the web link to HP support down at the end of this reply...

A Full Recovery wipes everything off and puts the computer back to as it was from the factory....all your data is gone so be sure to make a backup of anything you can before trying any type of Recovery.

There is also a NON-Destructive Recovery, very much like an XP Repair install which is supposed to save your documents but sometimes it may not....make backups first if you can.

You could try a Windows System Restore will see a prompt to do this when you try the Recovery, so do try Restoring back to a preivous Restore Point, if it fails, do the Recovery.

You will see info about PC Recovery, and how to start a Recovery using the F11 key at bootup.... make sure you realize there are about 3 ways to do the various kinds of Recovery...

If the Recovery partition is healthy you should be able to use that, you need the disk set in case you have to wipe everying and reinstall it all so be sure ... Read more

1 more replies
Answer Match 73.08%

I am attempting to restore Windows XP Media Center Edition on a Compaq Presario SR1750NX Desktop PC using the System Restore option activated by pressing F10. Upon pressing F10, the system appears to load the PC Restore files but when it tries to execute them, it generates the following error:

STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of
0xc0000034 (0x00000000 0x00000000).
The system has been shut down.


No CD's are available as the machine shipped with the System Restore feature on a protected partition.
I would prefer a "restore" solution, as opposed to other reinstall options, in order to maintain use of additional software (such as Windows Office) that came preinstalled on the machine.


Any suggestions on how I might clear the issue generating the error message so I can proceed with the system restore?
Any suggestions on how I might otherwise approach the problem?

Thanks in advance as any and all assistance is much appreciated.

A:Compaq Presario generates Fatal System Error when attempting PC Restore

If you decide you need the 2-CD system recovery disc kit for that Compaq Presario SR1750NX (EL445AA) desktop, you can purchase it from Computer Surgeons HP Recovery Center for $27.00 plus shipping.

That desktop was manufactured in November 2005, so HP will no longer have it available for purchase.

The kit will allow it to be reverted back to its original factory condition - complete with all the software and "bloatware" that came in it.

If the hard drive dies and needs to be replaced, the kit is going to be needed anyway to get that desktop going again.


1 more replies
Answer Match 72.66%

I can not get into my computer, and I have no disk

More replies
Answer Match 71.82%

Compaq Presario CQ57
8 Gig of Kingston Ram
Windows 7
Vipre anti virus
MS office 2010
Small Business machine
This is my business PC I need it to interview candidates but it is very sluggish , with 4 small Excel  sheets open at times it becomes unresponsive. I have erased the HD twice and restored to factory defaults  only to have the same problem  with 6-8 weeks.
My first move was to update the 2 gig of Ram to 8 Gig but no noticeable  difference , I have Vipre and I ran memtest over 16 passes with no errors. My back up PC is doing better with only 2 Gig of Ram
MiniToolBox Data
MiniToolBox by Farbar  Version: 13-07-2013
Ran by Clem Griffiths (administrator) on 14-12-2013 at 12:50:28
Running from "C:\Users\Clem Griffiths\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
========================= Event log errors: ===============================
Application errors:
Error: (12/14/2013 00:43:26 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (12/14/2013 00:21:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND ... Read more

A:Sluggish Presario CQ57

Thanks for posting the good info , wish more did it from the beginning.
I probably won't really take a look until later tonight, but I will review your topic today.
SearchSettings.exe       Process ID: 3260        Path: C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe

This appears to be related to malware, moving topic to Am I Infected for further work there.

10 more replies
Answer Match 70.98%

I need the bios admin password for my Compaq presario cq57My system disable code is 59545125Please help

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Answer Match 70.98%

I have a Presario CQ57. It has AMD C50 Dual Core processor, 2GB RAM, running Windows 7 Home Premium. This thing is very slow. Even after a reformat and disabling unnecessary start up programs and uninstalling unwanted bundled programs, this thing runs super slow. I have had Word as the only running program and when typing, I still have to wait for the computer to catch up. What gives?

A:Presario CQ57 Runs Slow

7 more replies
Answer Match 70.98%

Hi guys.  Was wondering which processors are compatible with this intel-based board.  The current processor is the Intel Celeron B800 (1.50GHz).   The system will hold a pretty decent amount of memory running at a decent speed: DDR3L PC3L-12800, CL=11, Unbuffered,  NON-ECC,  DDR3L-1600, 1.35V  Though the processor is dual core, its performance seems highly mismatched to the memory the system can handle.  Does anyone know of a list or even just a couple of suggestions of processor upgrades I can swap this Celeron one out for? Thanks for any and all help in advance! 

A:CPU Upgrade Presario CQ57-339wm

 Hi, According to the manual and detail of parts the motherboard of your laptop would support the following processors for socket intel G2 Intel Core i5-2430M 2.40-GHzIntel Core i3-2330M 2.20-GHz For use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics subsystem with UMA video memory 646177-001

4 more replies
Answer Match 70.98%

HI, my wifi don't work , i reinstal all drivers, delete and add wifi adapter and no change adapter: PCI\VEN_10EC&DEV_8136&SUBSYS_3577103C&REV_05PCI\VEN_10EC&DEV_8136&SUBSYS_3577103CPCI\VEN_10EC&DEV_8136&CC_020000PCI\VEN_10EC&DEV_8136&CC_0200

A:Presario CQ57 WIFI problem

Hi: That is not the id for the wifi. That is the id for the wired ethernet controller. If the wifi is missing a driver, you will see a device listed in the device manager as a network controller. What is the full model number or product number of your CQ57? The product number can be found on the same sticker as the serial number.

3 more replies
Answer Match 70.14%

Hi i reeally would like some help my laptoppeesario cq 57 i th Ink theres an issue with the fan any help would be appreciated. 

A:presario CQ57 notebook pc not starting up system fan (90B)

Hi,          Follow the steps listed in the below link

1 more replies
Answer Match 70.14%

Hi,My laptop is a little slow, so I would like to upgrade some of the components to make it faster.Could you recommend me a better processor? & a RAM if you consider necessary for this purpose? Compaq Presario CQ57 NotebookIntel(R) Celeron(R) CPU B800 @ 1.50GHz 1.50 GHzRAM 2.0 GB64-bit _ Windows7Computer system product: 5CB21874YPHewlett-Packard: 068C110003204910000620100 Thanks

View Solution.

A:What do I need to upgrade to make faster my Presario CQ57?

RAM is the much easier upgrade. I would recommend at least 4 gigs, and it will take up to 8. It takes DDR3-1333 SO-DIMM memory. CQ57-339WM seems to be your model.  This is the Service Manual which you will need to swap processors: Manual The CQ57s with a Celeron processor will accept only Celeron processors. There are a couple faster Celerons available for your computer but swapping a Celeron for another Celeron just does not seem worth the effort to me.  If you want the computer to run faster install 4 gigs of RAM and consider upgrading to a solid state hard drive. The speed improvement will actually be more than you would get from upgrading to a faster Celeron CPU. Post back if you want additional specific suggestions.  If this is "the Answer" please click "Accept as Solution" to help others find it. 

6 more replies
Answer Match 70.14%

I need the password for my laptop.  The code it gives me is 62688723.   It says "System Disabled".

View Solution.

A:Presario CQ57 needs Administrator password for BIOS

 Hi, Enter: 73780305

5 more replies
Answer Match 70.14%

Halt Code is 90080902

View Solution.

A:Lost power on password for Presario CQ57

@Nightowl19? Enter    25988324 Regards, DP-K

2 more replies
Answer Match 70.14%

I have this laptop here that is, to put it mildly, SLUGGISH. General windows performance is very noticable. Meaning, you click on something for it to open up, and it could be upwards of 10 seconds or more before there is any kind of sign that your program will finally be ready to open. 
Then there is internet. Internet explorer is unusable. It will display things on pages, but if you have an intention, of maybe clicking a link or maybe scrolling down, the delay in it actually doing it is well over 10 seconds usually. 
It has Firefox and Chrome installed. These are working, with some lag. Normal surfing is ok for speed, even videos will play without painful lag or choppiness. But for instance, on Facebook, if a game like Candy Crush or really any of the browser based games, tires to load, it has the forever load... then poof all at once it is loaded lag going on. Then once in the game, there is severe graphic degradation and  unplayable lag with clicks and drags for actual gameplay. 
I have had this machine before and cleared it out of any and all infections that it had. I ran the same programs I did last time, downloaded from this site. Malwarebytes first scan did find traces of Conduit (that was all that it found), but got rid of it. Then, there again I ran all programs, including Hit Man and everything seems to come clean now, including 2 subsequent runs of MWB. 
I am at a complete loss as to what can be degrading the overall performance of t... Read more

A:presario CQ57 (319WM) Performance problems

Well, you are running win 7 in the completely minimal specs, that might be one of the reasons, either way i'm sure my fellow forum members will help you reduce the load in your system somehow. I'd usually recommend an upgrade, but i don't think it's possible in your case, altough switching to Windows XP should improve your experience alot, it might just not be a good idea since it'd require wiping out win 7 and most laptops forbid that. Either way, would you mind taking a screenshot of the processes running in your computer? Listed in order of most memore used.

10 more replies
Answer Match 69.3%

my code is 56712553

A:compaq cq57

Hi: Please read the first post at the link below, which should resolve your dilemma.

2 more replies
Answer Match 67.2%

So a friend brought me their laptop a Compaq cq57 and you press power button, fan kicks on, then caps lock starting flashing and the WiFi light stays orange and the fan stops, all while maintaining a pitch black screen. I removed battery held power waited 30 seconds and then put battery back in and still same issue. So what's the deal? Most anytime I have had blinking caps lock its either meet bad CPU or motherboard.......any ideas group?

A:Solved: Compaq cq57 won't pass POST

14 more replies
Answer Match 67.2%

compaq cq57 wants admin password - system disabled code is 85822775. can anyone help? 

A:Compaq CQ57 admin password needed

@spidarpig? Please enter:     30780371 Regards.

1 more replies
Answer Match 67.2%

My girlfriend has a Compaq CQ57. It came with Windows 7 Home Premium. She has the re-install disk set for it also. The problem is: The computer BSoD'd about 4 times in one night but I was never able to get the code that I could look up. I decided to re-install the OS using the disk set but now it runs slower than it ever did, and it was never a fast computer. I checked Performance Monitor and found that the Memory reading was fluctuating contstantly up to almost 100% and back down. I'm thinking that the Memory may need replacing. The other graphs seem to be about normal. Any ideas? Thanks. Jeff W

A:Compaq CQ57 runs much slower than normal

Welcome back Jeff. When booting start tapping ESC and run the HDD diagnostics. Let us know if it finds any problems??? REO

1 more replies
Answer Match 66.36%

Hello So I Need Internet Driver For My Laptop And I Wll Give Specs To

PC Specs:
Operating System
Microsoft Windows 7 Home Premium 32-bit SP1
AMD E-300
Zacate 40nm Technology
2,00GB DDR3 @ 532MHz (7-7-7-20)
Hewlett-Packard 3577 (Socket FT1) 45 ?C
Generic PnP Monitor ([email protected])
384MB AMD Radeon HD 6310 Graphics (HP)
Hard Drives
298GB Hitachi HTS543232A7A384 SATA Disk Device (SATA) 28 ?C
Optical Drives
hp DVDRAM GT31N SATA CdRom Device
High Definition Audio Device

A:Compaq Preario CQ57 Internet Driver Software

Welcome to the Seven Forums

Try going to HP Support & Drivers | United States or
Choose your laptop, then you will need to choose Windows 7 32 bit then look for

Driver - Network

WiFi or Wireless
Local Area Network (LAN) Driver
You'll need to use the correct manufacture I see there are two or three different ones on that page.


3 more replies
Answer Match 66.36%

Some of my keyboard keys stop working suddenly (i.e. a,s,d) and after sometime many keys stop working. So can anyone help me in this thing.

A:Compaq cq57 laptop keyboard keys not working

 Hey @Sanjiv1?, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your Compaq Presario CQ57-200tu Notebook and keyboard keys not working correctly. You can resolve this issue by checking the keyboard language.  Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. Here is a link to uninstall the keyboard. Restart the computer after uninstalling, it should reinstall automatically. This has helped others. Here is a link to keyboard troubleshooting. I hope something here helps. Thanks. 

2 more replies
Answer Match 65.1%

Hi, My Computer a Compaq Presario SR1810NX with Windows XP Home Edition SP2 is having an issue with it wont get past the Compaq Logo Screen, like, I press the power button the PC powers on, Fan Speeds up and then slows down as normal, keyboard lights flash as normal and the Compaq Logo along with the v3.48 and ESC = Boot Menu options appear on screen, the things is that it wont get past this screen, it just sits there at the Compaq screen, the keyboard and mouse dont seem to be interacting with the PC since I press ESC or F10 for boot mode or system recovery but the PC wont answer at all, I've already Disconnected power source unplugged mouse, keyboard all but PC is doing the same thing just sitting at the Compaq Logo Screen, the computer doesnt make any sound at all no beeps or anything, it wont let me access Windows at any time, recent installations well could be that I just installed a Mobile Bandwidth Card just a couple of weeks ago, and also just a few days ago I connected my iPod Shuffle 2nd Gen to the computer and the computer wont recognize it at all, not even charging, I know this might be a virus or malicious software, but my computer has barely connected to the internet in the last weeks (I couldn't pay the Internet and I had to use my friend's Mobile Bandwidth Card I mentioned before) all I did while in Internet with the Mobile Bandwidth was some schoolwork and youtube videos, I need help urgently with this since I have to deliver a very important proyect for scho... Read more

A:Compaq Presario SR1810NX Not Getting Past Compaq Logo Screen

Try a power drain.
1. Unplug power cord
2. Hold power button in for 60 seconds or more then let go
3. Plug in power cord
4. turn on the power and try to boot to setup (BIOS)

If it enters the BIOS then you should be able to just press F5 to reset to defaults and then F10 to save and exit. The PC should work now.

However, if after the power drain you still can not get in the BIOS than there is a MAJOR problem which would require some type of repair.

1 more replies
Answer Match 65.1%

i dont know anything about computers so i will need a detailed explanation and i need to know how to fix it!! it just stays on the compaq screen

A:My Compaq Presario 2500 wont go pass the compaq screen

Hello lilevee22,

Before the problem started was anything added to or installed on the system?

Try booting to Last Known Good or Safe Mode.

Restart the computer during the boot process repeatedly tap "F8" you should get

the Advanced Options.

Let us know if able to get the system to boot with either option.

1 more replies
Answer Match 64.26%

Cant find the neccessary drivers for the internet have been here

None of the drivers for ethernet or my wireless card work ???

This is a friends latop they had a virus so i reformatted and now no internet via wirless or wired
any help appreciated.

The virus was a virut file infecter virus so i was afraid to save any of the drivers for fear of reinfection.


Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista&#8482; Home Premium , 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2330 @ 1.60GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 1525 Mb
Graphics Card: Standard VGA Graphics Adapter, 5 Mb
Hard Drives: C: Total - 102547 MB, Free - 89975 MB;
Motherboard: Hewlett-Packard, 30D9, 83.21, CND80437PP
Antivirus: None

If any more info is needed let me know!!!

A:Solved: Laptop Compaq Presario C700 (from HP Compaq)

14 more replies
Answer Match 57.54%

Can any kind person explain the difference between a

Boot disk and Restore disk?

The reason I am asking is my Hard disk appears to be on its last legs and when it finally goes I will have to buy and install a new one.

I have a Restore CD (actually 2 that came with my computer) and I have read a little about Boot disks.

so .... When I start my computer with the new Hard disk what do I use? (as it will be blank)

a Boot disk?
or a Restore disk?
or both?

many thanks

A:Boot disks and Restore disks?

A boot disk is a disk that your computer can use to boot. A restore disk is a disk that contains some sort of restore information.

A boot disk may contain restore information and a recovery disk may be bootable.

In your case, you should just boot from the restore CD and follow the pretty on-screen instructions.

1 more replies
Answer Match 57.12%

How do you open the casing on compaq presario 5304. I don't want to breakit.\


A:compaq presario

Link to tell you all about your computer.

1 more replies
Answer Match 57.12%

my compaq presario cq57 says system disabled 62359871..plz help. thank you

View Solution.

A:compaq presario

@sharp66? Enter   73031277

3 more replies
Answer Match 57.12%

ok I hace a compaq that is all messed up. lets see one day the monitor would not work after a storm. Bought another, For a while the screen would be blue but change back to normal. The pc also would have a hard time starting up after it was in idle. We would do a hard start and for a while that worked. Now when I try to start it it turns on but the monitor says no vga/dvi input. There is also none of the preverable beeps that are supposed to be there so in short (well long)the motherboard is fried? So do I use it as a planter in the yard or is there a way to get it up and running. It runs on XP media center it has a micro ATX form factor motherboard it is also an AMD 64 Anthlon. ram is 256 mb 1Rx16 pc 4200 ddr2 533 mhz. With all that said can I just replace the motherboard and reinstall the reinstallation disks and be up and running? ( if it could only be so easy) What about the cpu. i know many questions here thanks for patients. Please help me. Tina

A:compaq presario

does your system have agp or pciex (or even pci) slot free? Is the graphics on board? It sounds like a graphics card problem, even if it is onboard. I'd try a replacement card (even if it's just a pci card) and see what happens...

1 more replies
Answer Match 57.12%

I friend of mine purchased this Presario in 2004. She hasn't had internet since about 2006, so she hasn't had any of the updates since then. I brought her tower home with me since I have internet to load her updates. We're trying to get it internet ready. When I brought it home last week nothing would open. So yesterday she gave me the system recovery disc. I started with the Standard Recovery, but there were too many files that it couldn't recover. So I then decided to do a full recovery. After the full recovery it was rebooting and it told me that not all the system could reload and I couldn't hit okaybecause it wouldn't read / acknowledge my mouse. So, I unhooked her computer and rehooked mine to see what her alternatives were. I found a website, they wanted to know all the things it wouldn't oload. All I can remember is that it was things that could me downloaded later like: Norton, AOL, Adobe, MSN, and QuickTime.

So, I unhoked mine and rehooked her's up (and booted up my laptop). When her's came back up it's saying: NTLDR is missing Pres Control + Alt +Delete to Restart

My question for you is there anyway I can save her conputer? She doesn't have a lot of funds, being a singe mother of a 7 yr old and I'm just a good friend trying to help her out.

Thank you in advance for any help you can provide

A:Compaq Presario

I decided to see what happened when I ctrl alt delete and then decided to do another recovery. Here's some more info (could not recover errors):
1. C:\WINDOWS\Help\SB\Training\WXPPer\Content\Wave\[email protected]
2. C:\WINDOWS\System32\ntdll.dll
3. C:\WINDOWS\System32\ntkrnlpa.exe
4. C:\WINDOWS\32\dllcache\dinput8.dll
5. C:\Windows\systme32\dllcache\licdll.dll
6. C:\WINDOWS\system32\dllcache\locator.exe
7. C:\WINDOWS\system32\viaservc.dll
9. (Black screen instead of error message)
9. C:\WINDOWS\Installe152ec/msi
10. C:\WINDOWS\Installer\1b2cc.msi

then all of after about 20% a big blue screen with following:
A problem has been detected and windows has been shut down to prevent damage to your computer.


If this is the first time you've seen this stop error screen, restart your computer. IF this screen appears again, follow these steps:

Check to make sure new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced startup... Read more

3 more replies
Answer Match 57.12%

ok when i start up it shows the compaq logo then theres some beeps and it goes to a black screen. Any help? any way to reset all my stuff? i press f11 and it goes to some bios thing and i really dont know what to do. Thanks

A:Compaq presario help

16 more replies
Answer Match 57.12%

How do you access the Bios on a Compac Presario 4110. I keep getting the message 162 Sytems Options not set. 163 Time and Date not set. Having visited Compac they were not a lot of help. Downloading the software recommeded by them was a waste of time, still got the above message. Tried all the usual keystrokes etc no good. Any suggestions would be appreciated.

A:Compaq Presario

9 more replies
Answer Match 57.12%

I have purchased a Compaq Presario 600 with an Athlon XP 2200+ processor. I do not have a copy of Windows XP to wipe it with. Is there any way with the installed XP that I can refresh this system and remove data frome previous owners? Or Can I load Win 98?

A:Compaq Presario 600 ??

Compaqs usually have a hidden partition with all the factory loaded software on it in an image format. As long as it does and you can figure out how to access it you could probable do that - but you almost likely need the XP Product key and may need to reactivate XP after the recovery. XP can only be install on one machine at a time - so if they are still using it you are out of luck.

Watch the boot up for any recovery messages or take a trip to and look up the info for your make/model.

1 more replies
Answer Match 57.12%

Hi. Does anyone know if a Compaq Presario SR1150NX does the display system support component video (Y, Pr, Pb) signal output function? Thanks

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Answer Match 57.12%

sir, can u help me, i can't fint my driver for compaq presario v3760TU
previously, i used vista home basic but i convert to window seven.. but i can't find my driver in hp/compaq driver web.. plzz help me..
-sory for my english so bad..

A:compaq presario

Were you at this Hp/Compaq download page ?

Software & Driver Downloads Compaq Presario V3760TU Notebook PC - HP Customer Care (United States - English)&

6 more replies
Answer Match 57.12%

I have a compaq presario. I have 2Gig memory. I changed services from ATT to comcast internet. now my pc needs to be wiped clean and set up again but when I got the computer I did not get the discs. how can I do this without discs> it wont open up the internet even though I am connected.

Please help

A:compaq presario pc

8 more replies
Answer Match 56.7%

I have the best luck with computers ever. My brother wanted me to format his oldschool compaq presario 5000 computer so I formatted with the win XP setup disk, when I went to restart to start installing windows after the format it takes me to a blank screen that reads:
"Couldn't open drive multi(0)disk(0)rdisk(0)partition(1) NTLDR: couldn't open drive multi(0)disk(0)rdisk(0)partition(1)"

I have booted with floppy and fdisk, fdisk /mbr, formatted about a million times using FAT and NTFS file systems, I have deleted all partitions, did everythinig I can think of.

Does anyone have any idea of how I might solve this and install windows? I know the HDD isn't shot because I can put it in my other comp and actually do a full win install, but when I place it back in the compaq, it brings me to the same error screen.

Any help would be greatly appreciated. Thanks guys.

one more thing, I am kinda a n00b at this sorta stuff so any ideas please give me the *hold my hand* explination and guide me what to do with step by step instructions, thanks again guys!

A:Compaq Presario problems PLZ HELP!

Check in your BIOS and make sure you have the right HDD displayed. It would be best to set it to auto. Also you could try setting the BIOS back to the default values.

3 more replies